2020 Public Service Employee Survey Results for Library and Archives Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 38 38 5 19 0 0 0 76 19 21

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 81 19 0 0 0 0 0 100 0 21
2017 EX 51 45 0 0 4 0 0 96 4 23
2017 EX-01 42 50 0 0 8 0 0 92 8 12
2014 EX 83 17 0 0 0 0 0 100 0 24
2014 EX-01 75 25 0 0 0 0 0 100 0 12

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 43 29 0 24 5 0 0 71 29 21
2019 EX 74 22 4 0 0 0 0 96 0 23
2019 EX-01 71 29 0 0 0 0 0 100 0 14
2017 EX 64 23 4 4 4 0 0 87 9 23
2017 EX-01 67 25 8 0 0 0 0 92 0 12
2014 EX 71 25 4 0 0 0 0 96 0 24
2014 EX-01 75 25 0 0 0 0 0 100 0 12

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 62 24 5 0 0 0 10 95 0 21
2019 EX 52 43 4 0 0 0 0 96 0 23
2019 EX-01 43 57 0 0 0 0 0 100 0 14
2018 EX 60 15 15 10 0 0 0 75 10 20
2018 EX-01 54 23 15 8 0 0 0 77 8 13
2017 EX 55 26 9 4 6 0 0 81 11 23
2017 EX-01 58 25 8 8 0 0 0 83 8 12
2014 EX 58 33 8 0 0 0 0 92 0 24
2014 EX-01 67 33 0 0 0 0 0 100 0 12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 48 38 14 0 0 0 0 86 0 21
2019 EX 78 13 9 0 0 0 0 91 0 23
2019 EX-01 79 21 0 0 0 0 0 100 0 14
2017 EX 62 34 4 0 0 0 0 96 0 23
2017 EX-01 67 33 0 0 0 0 0 100 0 12
2014 EX 71 21 4 4 0 0 0 92 4 24
2014 EX-01 75 17 0 8 0 0 0 92 8 12

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 29 29 29 10 5 0 0 57 14 21
2019 EX 52 35 9 4 0 0 0 87 4 23
2019 EX-01 50 43 7 0 0 0 0 93 0 14
2018 EX 52 29 5 5 10 0 0 81 14 21
2018 EX-01 54 31 0 8 8 0 0 85 15 13
2017 EX 34 53 9 4 0 0 0 87 4 23
2017 EX-01 33 50 17 0 0 0 0 83 0 12
2014 EX 42 42 8 8 0 0 0 83 8 24
2014 EX-01 42 50 8 0 0 0 0 92 0 12

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 38 43 10 10 0 0 0 81 10 21
2019 EX 65 26 4 4 0 0 0 91 4 23
2019 EX-01 71 21 7 0 0 0 0 93 0 14
2018 EX 52 33 10 0 5 0 0 86 5 21
2018 EX-01 62 31 0 0 8 0 0 92 8 13
2017 EX 57 38 0 0 4 0 0 96 4 23
2017 EX-01 67 33 0 0 0 0 0 100 0 12
2014 EX 58 29 4 4 4 0 0 87 8 24
2014 EX-01 58 25 0 8 8 0 0 83 17 12

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 43 43 10 5 0 0 0 86 5 21
2019 EX 35 35 22 9 0 0 0 70 9 23
2019 EX-01 29 43 21 7 0 0 0 71 7 14
2018 EX 29 57 0 14 0 0 0 86 14 21
2018 EX-01 38 54 0 8 0 0 0 92 8 13
2017 EX 26 47 9 11 9 0 0 72 19 23
2017 EX-01 42 42 17 0 0 0 0 83 0 12
2014 EX 29 42 8 13 8 0 0 71 21 24
2014 EX-01 25 33 8 17 17 0 0 58 33 12

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 33 57 10 0 0 0 0 90 0 21
2019 EX 48 35 17 0 0 0 0 83 0 23
2019 EX-01 50 29 21 0 0 0 0 79 0 14
2018 EX 48 43 5 0 5 0 0 90 5 21
2018 EX-01 31 54 8 0 8 0 0 85 8 13
2017 EX 43 36 9 9 0 0 4 82 9 23
2017 EX-01 50 33 0 8 0 0 8 91 9 12

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 76 24 0 0 0 0 0 100 0 21
2019 EX 78 17 4 0 0 0 0 96 0 23
2019 EX-01 71 21 7 0 0 0 0 93 0 14
2018 EX 86 5 5 0 5 0 0 91 5 22
2018 EX-01 79 7 7 0 7 0 0 86 7 14
2017 EX 70 26 0 4 0 0 0 96 4 23
2017 EX-01 75 17 0 8 0 0 0 92 8 12
2014 EX 75 25 0 0 0 0 0 100 0 24
2014 EX-01 75 25 0 0 0 0 0 100 0 12

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 43 38 14 5 0 0 0 81 5 21
2019 EX 48 30 17 4 0 0 0 78 4 23
2019 EX-01 43 36 14 7 0 0 0 79 7 14
2018 EX 41 41 9 5 5 0 0 82 9 22
2018 EX-01 36 36 14 7 7 0 0 71 14 14
2017 EX 47 40 0 9 4 0 0 87 13 23
2017 EX-01 50 42 0 8 0 0 0 92 8 12

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 57 33 5 5 0 0 0 90 5 21
2019 EX 68 27 5 0 0 0 0 95 0 22
2019 EX-01 62 31 8 0 0 0 0 92 0 13
2018 EX 64 32 0 0 5 0 0 95 5 22
2018 EX-01 50 43 0 0 7 0 0 93 7 14
2017 EX 70 21 4 0 4 0 0 91 4 23
2017 EX-01 67 25 8 0 0 0 0 92 0 12
2014 EX 62 38 0 0 0 0 0 100 0 24
2014 EX-01 58 42 0 0 0 0 0 100 0 12

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 76 19 5 0 0 0 0 95 0 21
2019 EX 73 27 0 0 0 0 0 100 0 22
2019 EX-01 64 36 0 0 0 0 0 100 0 14
2018 EX 55 41 0 0 5 0 0 95 5 22
2018 EX-01 43 50 0 0 7 0 0 93 7 14
2017 EX 68 26 0 0 6 0 0 94 6 23
2017 EX-01 67 33 0 0 0 0 0 100 0 12
2014 EX 50 50 0 0 0 0 0 100 0 24
2014 EX-01 33 67 0 0 0 0 0 100 0 12

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 65 25 10 0 0 0 0 90 0 20
2019 EX 61 39 0 0 0 0 0 100 0 23
2019 EX-01 71 29 0 0 0 0 0 100 0 14
2018 EX 68 27 0 0 5 0 0 95 5 22
2018 EX-01 57 36 0 0 7 0 0 93 7 14
2017 EX 58 42 0 0 0 0 0 100 0 22
2017 EX-01 55 45 0 0 0 0 0 100 0 11
2014 EX 63 33 4 0 0 0 0 96 0 24
2014 EX-01 58 42 0 0 0 0 0 100 0 12

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 38 33 14 14 0 0 0 71 14 21
2019 EX 43 48 9 0 0 0 0 91 0 23
2019 EX-01 43 50 7 0 0 0 0 93 0 14
2018 EX 50 41 0 5 5 0 0 91 9 22
2018 EX-01 36 50 0 7 7 0 0 86 14 14
2017 EX 43 40 13 4 0 0 0 83 4 23
2017 EX-01 42 33 25 0 0 0 0 75 0 12
2014 EX 58 17 17 4 4 0 0 75 8 24
2014 EX-01 50 17 17 8 8 0 0 67 17 12

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 52 29 19 0 0 0 0 81 0 21
2019 EX 65 26 4 4 0 0 0 91 4 23
2019 EX-01 64 29 0 7 0 0 0 93 7 14
2018 EX 64 32 0 0 5 0 0 95 5 22
2018 EX-01 50 43 0 0 7 0 0 93 7 14
2017 EX 62 34 0 0 0 4 0 100 0 23
2017 EX-01 58 42 0 0 0 0 0 100 0 12
2014 EX 58 29 4 4 4 0 0 87 8 24
2014 EX-01 50 33 0 8 8 0 0 83 17 12

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 10 19 19 38 10 0 5 30 50 21
2019 EX 18 27 27 27 0 0 0 45 27 22
2019 EX-01 31 15 31 23 0 0 0 46 23 13
2018 EX 36 14 23 23 5 0 0 50 27 22
2018 EX-01 43 14 29 14 0 0 0 57 14 14
2017 EX 21 49 13 9 4 0 4 73 13 23
2017 EX-01 8 58 17 0 8 0 8 73 9 12
2014 EX 29 38 13 13 4 0 4 70 17 24
2014 EX-01 25 33 17 25 0 0 0 58 25 12

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 0 19 48 24 10 0 0 33 19 21
2019 EX 0 17 43 26 13 0 0 39 17 23
2019 EX-01 0 14 50 29 7 0 0 36 14 14
2018 EX 0 18 41 27 9 5 0 38 19 22
2018 EX-01 0 21 50 21 7 0 0 29 21 14
2017 EX 0 28 38 26 9 0 0 34 28 23
2017 EX-01 0 25 50 17 8 0 0 25 25 12
2014 EX 13 21 21 25 21 0 0 46 33 24
2014 EX-01 25 33 25 17 0 0 0 17 58 12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 5 14 48 33 0 0 0 33 19 21
2019 EX 0 0 26 48 26 0 0 74 0 23
2019 EX-01 0 0 14 71 14 0 0 86 0 14
2018 EX 0 5 23 50 23 0 0 73 5 22
2018 EX-01 0 7 29 50 14 0 0 64 7 14
2017 EX 0 17 32 43 9 0 0 51 17 23
2017 EX-01 0 17 25 42 17 0 0 58 17 12
2014 EX 13 25 38 13 13 0 0 25 37 24
2014 EX-01 25 33 33 8 0 0 0 8 58 12

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 0 14 48 29 10 0 0 38 14 21
2019 EX 4 4 43 26 22 0 0 48 9 23
2019 EX-01 0 7 43 36 14 0 0 50 7 14
2018 EX 9 9 41 36 5 0 0 41 18 22
2018 EX-01 7 14 43 36 0 0 0 36 21 14
2017 EX 19 13 38 21 9 0 0 30 32 23
2017 EX-01 0 17 58 17 8 0 0 25 17 12
2014 EX 29 29 25 12 4 0 0 17 58 24
2014 EX-01 42 42 17 0 0 0 0 0 83 12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 0 15 55 25 5 0 0 30 15 20
2019 EX 0 13 30 52 4 0 0 57 13 23
2019 EX-01 0 7 43 43 7 0 0 50 7 14
2018 EX 0 27 36 32 5 0 0 36 27 22
2018 EX-01 0 29 29 36 7 0 0 43 29 14
2017 EX 9 32 43 13 4 0 0 17 40 23
2017 EX-01 8 25 58 8 0 0 0 8 33 12
2014 EX 17 17 25 29 13 0 0 42 33 24
2014 EX-01 17 25 42 8 8 0 0 17 42 12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 48 14 29 5 5 0 0 10 62 21
2019 EX 4 35 39 22 0 0 0 22 39 23
2019 EX-01 7 29 29 36 0 0 0 36 36 14
2018 EX 14 36 32 14 5 0 0 18 50 22
2018 EX-01 7 36 36 14 7 0 0 21 43 14
2017 EX 13 53 21 9 0 0 4 9 69 23
2017 EX-01 17 50 25 0 0 0 8 0 73 12
2014 EX 8 21 42 13 17 0 0 29 29 24
2014 EX-01 17 42 33 0 8 0 0 8 58 12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 5 19 29 48 0 0 0 48 24 21
2019 EX 0 17 48 22 13 0 0 35 17 23
2019 EX-01 0 21 43 14 21 0 0 36 21 14
2018 EX 5 27 32 27 5 5 0 33 33 22
2018 EX-01 0 36 29 29 7 0 0 36 36 14
2017 EX 0 32 51 17 0 0 0 17 32 23
2017 EX-01 0 25 67 8 0 0 0 8 25 12
2014 EX 0 8 38 42 13 0 0 54 8 24
2014 EX-01 0 8 50 42 0 0 0 42 8 12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 5 25 55 10 5 0 0 15 30 20
2019 EX 9 26 57 9 0 0 0 9 35 23
2019 EX-01 0 29 64 7 0 0 0 7 29 14
2018 EX 23 9 36 32 0 0 0 32 32 22
2018 EX-01 21 7 43 29 0 0 0 29 29 14
2017 EX 19 17 60 4 0 0 0 4 36 23
2017 EX-01 0 17 83 0 0 0 0 0 17 12
2014 EX 13 29 46 8 4 0 0 13 42 24
2014 EX-01 17 42 42 0 0 0 0 0 58 12

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 5 14 57 19 5 0 0 24 19 21
2019 EX 13 13 48 22 4 0 0 26 26 23
2019 EX-01 14 0 64 21 0 0 0 21 14 14
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 43 43 0 5 0 5 5 95 5 21
2019 EX 43 43 9 0 0 4 0 91 0 23
2019 EX-01 36 50 7 0 0 7 0 92 0 14
2018 EX 32 50 9 5 5 0 0 82 9 22
2018 EX-01 29 50 7 7 7 0 0 79 14 14
2017 EX 43 45 9 0 0 4 0 91 0 23
2017 EX-01 33 50 8 0 0 8 0 91 0 12
2014 EX 61 22 4 4 0 0 9 90 5 23
2014 EX-01 45 27 0 9 0 0 18 89 11 11

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 76 24 0 0 0 0 0 100 0 21
2019 EX 70 26 4 0 0 0 0 96 0 23
2019 EX-01 64 36 0 0 0 0 0 100 0 14
2018 EX 64 27 9 0 0 0 0 91 0 22
2018 EX-01 57 36 7 0 0 0 0 93 0 14
2017 EX 70 26 4 0 0 0 0 96 0 23
2017 EX-01 58 33 8 0 0 0 0 92 0 12
2014 EX 75 17 4 4 0 0 0 92 4 24
2014 EX-01 58 25 8 8 0 0 0 83 8 12

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 75 25 0 0 0 0 0 100 0 20
2019 EX 48 43 4 4 0 0 0 91 4 23
2019 EX-01 50 43 0 7 0 0 0 93 7 14
2018 EX 50 32 9 9 0 0 0 82 9 22
2018 EX-01 57 21 7 14 0 0 0 79 14 14
2017 EX 66 30 0 4 0 0 0 96 4 23
2017 EX-01 58 33 0 8 0 0 0 92 8 12
2014 EX 67 29 0 4 0 0 0 96 4 24
2014 EX-01 42 50 0 8 0 0 0 92 8 12

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 52 43 5 0 0 0 0 95 0 21
2019 EX 61 26 9 4 0 0 0 87 4 23
2019 EX-01 57 36 7 0 0 0 0 93 0 14
2018 EX 45 50 5 0 0 0 0 95 0 22
2018 EX-01 36 64 0 0 0 0 0 100 0 14

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 80 20 0 0 0 0 0 100 0 20
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 71 24 5 0 0 0 0 95 0 21
2019 EX 78 17 4 0 0 0 0 96 0 23
2019 EX-01 71 29 0 0 0 0 0 100 0 14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 29 48 14 10 0 0 0 76 10 21
2019 EX 35 57 4 0 4 0 0 91 4 23
2019 EX-01 36 57 7 0 0 0 0 93 0 14
2018 EX 27 45 18 9 0 0 0 73 9 22
2018 EX-01 29 29 29 14 0 0 0 57 14 14
2017 EX 34 40 9 4 9 4 0 78 13 23
2017 EX-01 33 42 8 8 0 8 0 82 9 12
2014 EX 58 17 4 17 4 0 0 75 21 24
2014 EX-01 42 17 0 33 8 0 0 58 42 12

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 43 57 0 0 0 0 0 100 0 21

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 70 20 10 0 0 0 0 90 0 20
2019 EX 65 17 13 4 0 0 0 83 4 23
2019 EX-01 64 21 7 7 0 0 0 86 7 14
2018 EX 55 18 9 18 0 0 0 73 18 22
2018 EX-01 43 14 14 29 0 0 0 57 29 14
2017 EX 62 26 0 13 0 0 0 87 13 23
2017 EX-01 58 33 0 8 0 0 0 92 8 12
2014 EX 62 25 8 0 4 0 0 87 4 24
2014 EX-01 50 25 17 0 8 0 0 75 8 12

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 24 76 21

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 57 19 5 0 0 0 19 94 0 21

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 71 19 5 5 0 0 0 90 5 21
2019 EX 65 22 4 9 0 0 0 87 9 23
2019 EX-01 57 36 0 7 0 0 0 93 7 14
2018 EX 64 14 5 14 5 0 0 77 18 22
2018 EX-01 50 21 7 14 7 0 0 71 21 14
2017 EX 62 26 0 4 9 0 0 87 13 23
2017 EX-01 50 42 0 8 0 0 0 92 8 12
2014 EX 54 25 8 4 4 0 4 83 9 24
2014 EX-01 50 17 17 8 8 0 0 67 17 12
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 43 48 5 0 0 0 5 95 0 21
2019 EX 48 39 13 0 0 0 0 87 0 23
2019 EX-01 50 36 14 0 0 0 0 86 0 14
2018 EX 36 45 5 5 9 0 0 82 14 22
2018 EX-01 36 43 7 0 14 0 0 79 14 14
2017 EX 34 40 9 9 4 4 0 78 13 23
2017 EX-01 42 25 17 8 0 8 0 73 9 12
2014 EX 25 50 13 8 4 0 0 75 13 24
2014 EX-01 8 67 8 17 0 0 0 75 17 12

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 43 38 5 10 0 0 5 85 10 21
2019 EX 48 39 13 0 0 0 0 87 0 23
2019 EX-01 43 43 14 0 0 0 0 86 0 14
2018 EX 55 27 9 0 9 0 0 82 9 22
2018 EX-01 50 29 7 0 14 0 0 79 14 14
2017 EX 55 28 13 4 0 0 0 83 4 23
2017 EX-01 58 25 8 8 0 0 0 83 8 12
2014 EX 33 42 8 8 8 0 0 75 17 24
2014 EX-01 17 50 8 17 8 0 0 67 25 12

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 33 19 19 24 0 0 5 55 25 21
2019 EX 48 39 9 4 0 0 0 87 4 23
2019 EX-01 36 50 7 7 0 0 0 86 7 14
2018 EX 27 45 9 9 9 0 0 73 18 22
2018 EX-01 21 43 7 14 14 0 0 64 29 14
2017 EX 43 40 17 0 0 0 0 83 0 23
2017 EX-01 33 50 17 0 0 0 0 83 0 12
2014 EX 29 42 17 8 4 0 0 71 13 24
2014 EX-01 17 42 25 17 0 0 0 58 17 12

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 43 43 5 5 0 0 5 90 5 21
2019 EX 50 27 14 9 0 0 0 77 9 22
2019 EX-01 46 23 15 15 0 0 0 69 15 13
2018 EX 32 45 5 9 9 0 0 77 18 22
2018 EX-01 14 57 0 14 14 0 0 71 29 14
2017 EX 45 34 4 17 0 0 0 79 17 23
2017 EX-01 25 50 0 25 0 0 0 75 25 12
2014 EX 25 54 8 8 4 0 0 79 13 24
2014 EX-01 8 67 17 8 0 0 0 75 8 12

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 76 5 14 0 0 0 5 85 0 21
2019 EX 78 22 0 0 0 0 0 100 0 23
2019 EX-01 79 21 0 0 0 0 0 100 0 14
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 48 38 5 5 5 0 0 86 10 21
2019 EX 65 30 4 0 0 0 0 96 0 23
2019 EX-01 71 29 0 0 0 0 0 100 0 14
2018 EX 55 36 9 0 0 0 0 91 0 22
2018 EX-01 50 43 7 0 0 0 0 93 0 14
2017 EX 62 21 17 0 0 0 0 83 0 23
2017 EX-01 67 25 8 0 0 0 0 92 0 12
2014 EX 42 54 0 0 4 0 0 96 4 24
2014 EX-01 50 50 0 0 0 0 0 100 0 12

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 29 29 10 19 5 5 5 63 26 21
2019 EX 9 59 14 18 0 0 0 68 18 22
2019 EX-01 14 57 14 14 0 0 0 71 14 14

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 52 29 10 5 0 0 5 85 5 21
2019 EX 43 48 4 0 4 0 0 91 4 23
2019 EX-01 43 43 7 0 7 0 0 86 7 14
2018 EX 55 23 14 9 0 0 0 77 9 22
2018 EX-01 43 29 14 14 0 0 0 71 14 14
2017 EX 57 30 4 9 0 0 0 87 9 23
2017 EX-01 50 33 8 8 0 0 0 83 8 12
2014 EX 67 21 8 4 0 0 0 87 4 24
2014 EX-01 75 17 0 8 0 0 0 92 8 12

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 33 48 14 0 0 0 5 85 0 21
2019 EX 39 43 13 4 0 0 0 83 4 23
2019 EX-01 43 36 14 7 0 0 0 79 7 14
2018 EX 23 50 9 14 0 5 0 76 14 22
2018 EX-01 21 43 7 21 0 7 0 69 23 14

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 32 16 11 11 5 11 16 64 21 19
2019 EX 22 35 17 0 9 0 17 68 11 23
2019 EX-01 29 36 7 0 7 0 21 82 9 14
2018 EX 18 23 27 9 5 5 14 50 17 22
2018 EX-01 14 14 29 14 7 7 14 36 27 14
2017 EX 40 9 13 13 0 4 21 66 17 23
2017 EX-01 42 0 17 17 0 0 25 56 22 12
2014 EX 21 33 25 13 8 0 0 54 21 24
2014 EX-01 8 33 25 25 8 0 0 42 33 12

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 29 48 14 0 5 0 5 80 5 21
2019 EX 43 39 13 4 0 0 0 83 4 23
2019 EX-01 50 36 14 0 0 0 0 86 0 14
2018 EX 36 45 9 9 0 0 0 82 9 22
2018 EX-01 36 43 7 14 0 0 0 79 14 14
2017 EX 55 21 19 4 0 0 0 77 4 23
2017 EX-01 50 33 8 8 0 0 0 83 8 12
2014 EX 58 29 8 4 0 0 0 87 4 24
2014 EX-01 58 25 17 0 0 0 0 83 0 12

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 19 38 24 10 5 0 5 60 15 21
2019 EX 39 13 4 26 13 0 4 55 41 23
2019 EX-01 50 21 7 14 7 0 0 71 21 14
2018 EX 27 18 9 36 9 0 0 45 45 22
2018 EX-01 29 29 0 43 0 0 0 57 43 14
2017 EX 43 17 9 19 4 0 9 65 26 23
2017 EX-01 58 25 8 8 0 0 0 83 8 12
2014 EX 42 29 8 4 13 0 4 74 17 24
2014 EX-01 42 33 8 8 8 0 0 75 17 12

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 57 19 14 0 0 0 10 84 0 21
2019 EX 57 35 0 4 0 0 4 95 5 23
2019 EX-01 64 29 0 0 0 0 7 100 0 14

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 76 5 10 0 0 0 10 89 0 21
2019 EX 83 13 0 0 0 0 4 100 0 23
2019 EX-01 93 0 0 0 0 0 7 100 0 14

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 86 5 0 0 0 0 10 100 0 21
2019 EX 87 9 0 0 0 0 4 100 0 23
2019 EX-01 93 0 0 0 0 0 7 100 0 14

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 76 10 0 0 0 0 14 100 0 21
2019 EX 87 4 0 0 0 0 9 100 0 23
2019 EX-01 86 0 0 0 0 0 14 100 0 14

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 48 38 10 5 0 0 0 86 5 21
2019 EX 52 48 0 0 0 0 0 100 0 23
2019 EX-01 57 43 0 0 0 0 0 100 0 14
2018 EX 50 41 9 0 0 0 0 91 0 22
2018 EX-01 43 50 7 0 0 0 0 93 0 14
2017 EX 47 45 4 4 0 0 0 91 4 23
2017 EX-01 58 42 0 0 0 0 0 100 0 12

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 38 52 10 0 0 0 0 90 0 21
2019 EX 43 57 0 0 0 0 0 100 0 23
2019 EX-01 43 57 0 0 0 0 0 100 0 14
2018 EX 43 52 0 5 0 0 0 95 5 21
2018 EX-01 43 50 0 7 0 0 0 93 7 14
2017 EX 38 57 4 0 0 0 0 96 0 23
2017 EX-01 50 50 0 0 0 0 0 100 0 12
2014 EX 46 33 17 4 0 0 0 79 4 24
2014 EX-01 42 33 17 8 0 0 0 75 8 12

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 48 43 10 0 0 0 0 90 0 21
2019 EX 52 39 9 0 0 0 0 91 0 23
2019 EX-01 43 43 14 0 0 0 0 86 0 14
2018 EX 32 45 14 9 0 0 0 77 9 22
2018 EX-01 21 57 14 7 0 0 0 79 7 14
2017 EX 34 51 9 6 0 0 0 85 6 23
2017 EX-01 42 42 17 0 0 0 0 83 0 12
2014 EX 42 42 17 0 0 0 0 83 0 24
2014 EX-01 42 50 8 0 0 0 0 92 0 12

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 35 30 30 5 0 0 0 65 5 20

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 81 14 0 5 0 0 0 95 5 21

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 71 29 0 0 0 0 0 100 0 21
2019 EX 52 39 4 4 0 0 0 91 4 23
2019 EX-01 57 43 0 0 0 0 0 100 0 14
2018 EX 68 18 9 5 0 0 0 86 5 22
2018 EX-01 71 14 7 7 0 0 0 86 7 14
2017 EX 64 28 4 0 4 0 0 91 4 23
2017 EX-01 67 25 8 0 0 0 0 92 0 12
2014 EX 54 33 8 0 4 0 0 87 4 24
2014 EX-01 58 33 0 0 8 0 0 92 8 12

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 43 38 19 0 0 0 0 81 0 21
2019 EX 61 17 13 4 4 0 0 78 9 23
2019 EX-01 57 29 14 0 0 0 0 86 0 14
2018 EX 48 38 14 0 0 0 0 86 0 21
2018 EX-01 46 31 23 0 0 0 0 77 0 13
2017 EX 43 45 9 0 4 0 0 87 4 23
2017 EX-01 50 42 8 0 0 0 0 92 0 12
2014 EX 42 33 17 8 0 0 0 75 8 24
2014 EX-01 33 42 8 17 0 0 0 75 17 12

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 48 38 10 5 0 0 0 86 5 21
2019 EX 52 26 13 4 4 0 0 78 9 23
2019 EX-01 50 36 14 0 0 0 0 86 0 14
2018 EX 59 23 14 5 0 0 0 82 5 22
2018 EX-01 64 7 21 7 0 0 0 71 7 14
2017 EX 47 45 4 0 4 0 0 91 4 23
2017 EX-01 50 42 8 0 0 0 0 92 0 12
2014 EX 42 38 13 8 0 0 0 79 8 24
2014 EX-01 25 50 8 17 0 0 0 75 17 12

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 40 30 10 15 5 0 0 70 20 20
2019 EX 39 30 13 13 4 0 0 70 17 23
2019 EX-01 36 29 14 21 0 0 0 64 21 14
2018 EX 27 32 27 9 0 5 0 62 10 22
2018 EX-01 21 36 36 7 0 0 0 57 7 14
2017 EX 55 17 4 19 0 4 0 75 20 23
2017 EX-01 58 25 0 17 0 0 0 83 17 12
2014 EX 33 21 17 8 17 0 4 56 26 24
2014 EX-01 17 33 17 17 17 0 0 50 33 12
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 EX 45 25 30 20
2019 EX 43 26 30 23
2019 EX-01 43 29 29 14
2018 EX 29 24 48 21
2018 EX-01 31 15 54 13
2017 EX 32 43 26 23
2017 EX-01 25 42 33 12
2014 EX 38 37 25 24
2014 EX-01 42 25 33 12

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 EX 20 30 30 0 0 20 10
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 0 100 21

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 33 33 10 0 0 24 0 88 0 21
2019 EX 30 35 9 4 0 17 4 83 6 23
2019 EX-01 21 29 7 7 0 29 7 78 11 14
2018 EX 27 23 14 18 0 14 5 61 22 22
2018 EX-01 7 21 14 29 0 21 7 40 40 14
2017 EX 32 38 9 9 0 13 0 81 10 23
2017 EX-01 25 33 8 8 0 25 0 78 11 12
2014 EX 17 25 12 8 4 25 8 63 19 24
2014 EX-01 25 25 8 8 0 17 17 75 13 12

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 48 33 14 5 0 0 0 81 5 21
2019 EX 43 35 17 4 0 0 0 78 4 23
2019 EX-01 43 29 21 7 0 0 0 71 7 14
2018 EX 45 27 23 5 0 0 0 73 5 22
2018 EX-01 36 29 29 7 0 0 0 64 7 14
2017 EX 40 43 13 4 0 0 0 83 4 23
2017 EX-01 42 42 17 0 0 0 0 83 0 12
2014 EX 33 33 21 4 4 4 0 70 9 24
2014 EX-01 42 33 17 8 0 0 0 75 8 12
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 0 100 23
2019 EX-01 0 100 14

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 33 19 19 0 0 29 0 73 0 21
2019 EX 22 22 17 0 0 39 0 71 0 23
2019 EX-01 14 21 21 0 0 43 0 63 0 14
2018 EX 18 36 23 5 0 14 5 67 6 22
2018 EX-01 7 29 29 7 0 21 7 50 10 14
2017 EX 21 32 17 0 0 30 0 76 0 23
2017 EX-01 25 25 17 0 0 33 0 75 0 12
2014 EX 29 21 17 0 0 29 4 75 0 24
2014 EX-01 17 25 17 0 0 33 8 71 0 12

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 38 29 33 0 0 0 0 67 0 21
2019 EX 39 39 17 0 0 4 0 82 0 23
2019 EX-01 36 43 21 0 0 0 0 79 0 14
2018 EX 41 36 18 5 0 0 0 77 5 22
2018 EX-01 36 43 14 7 0 0 0 79 7 14
2017 EX 30 57 13 0 0 0 0 87 0 23
2017 EX-01 33 58 8 0 0 0 0 92 0 12
2014 EX 46 29 13 0 0 13 0 86 0 24
2014 EX-01 50 33 8 0 0 8 0 91 0 12
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 62 19 10 10 0 0 0 81 10 21

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 76 14 10 0 0 0 0 90 0 21
2019 EX 52 26 9 9 4 0 0 78 13 23
2019 EX-01 57 21 14 7 0 0 0 79 7 14
2018 EX 55 23 9 5 5 5 0 81 10 22
2018 EX-01 50 29 14 0 7 0 0 79 7 14
2017 EX 26 21 26 13 11 0 4 49 25 23
2017 EX-01 17 25 42 8 0 0 8 45 9 12

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 10 10 19 33 29 0 0 19 62 21
2019 EX 4 26 39 22 9 0 0 30 30 23
2019 EX-01 7 21 43 14 14 0 0 29 29 14
2018 EX 0 27 55 5 14 0 0 27 18 22
2018 EX-01 0 36 50 7 7 0 0 36 14 14
2017 EX 4 26 43 23 4 0 0 30 28 23
2017 EX-01 0 25 50 25 0 0 0 25 25 12

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 14 33 29 10 14 0 0 48 24 21
2019 EX 13 43 30 9 4 0 0 57 13 23
2019 EX-01 21 43 29 7 0 0 0 64 7 14
2018 EX 9 41 27 14 9 0 0 50 23 22
2018 EX-01 14 36 36 14 0 0 0 50 14 14
2017 EX 9 18 56 13 4 0 0 27 18 22
2017 EX-01 8 25 58 8 0 0 0 33 8 12

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 14 0 24 29 33 0 0 14 62 21
2019 EX 13 26 30 17 13 0 0 39 30 23
2019 EX-01 21 29 29 7 14 0 0 50 21 14
2018 EX 5 23 32 27 14 0 0 27 41 22
2018 EX-01 7 21 36 21 14 0 0 29 36 14
2017 EX 4 30 26 32 9 0 0 34 40 23
2017 EX-01 0 33 33 33 0 0 0 33 33 12

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 24 14 33 19 10 0 0 38 29 21
2019 EX 22 30 30 13 0 0 4 55 14 23
2019 EX-01 29 36 14 14 0 0 7 69 15 14
2018 EX 23 41 18 9 9 0 0 64 18 22
2018 EX-01 36 29 21 14 0 0 0 64 14 14
2017 EX 9 43 26 11 4 0 9 56 16 23
2017 EX-01 0 50 42 0 0 0 8 55 0 12

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 25 20 15 25 15 0 0 45 40 20
2019 EX 17 43 30 9 0 0 0 61 9 23
2019 EX-01 21 43 36 0 0 0 0 64 0 14
2018 EX 18 41 27 9 5 0 0 59 14 22
2018 EX-01 21 36 36 7 0 0 0 57 7 14
2017 EX 13 47 28 13 0 0 0 60 13 23
2017 EX-01 17 42 33 8 0 0 0 58 8 12

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 33 33 5 19 5 0 5 70 25 21

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 48 38 10 0 0 0 5 90 0 21
2019 EX 36 36 27 0 0 0 0 73 0 22
2019 EX-01 38 46 15 0 0 0 0 85 0 13
2018 EX 20 45 15 10 0 0 10 72 11 20
2018 EX-01 31 46 8 15 0 0 0 77 15 13
2017 EX 26 30 30 4 11 0 0 55 15 23
2017 EX-01 25 50 17 8 0 0 0 75 8 12

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 24 24 33 5 10 0 5 50 15 21
2019 EX 14 50 18 18 0 0 0 64 18 22
2019 EX-01 8 62 15 15 0 0 0 69 15 13
2018 EX 20 35 30 15 0 0 0 55 15 20
2018 EX-01 23 31 23 23 0 0 0 54 23 13
2017 EX 17 30 30 13 11 0 0 47 23 23
2017 EX-01 8 42 42 8 0 0 0 50 8 12

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 35 25 35 0 0 0 5 63 0 20
2019 EX 55 27 9 9 0 0 0 82 9 22
2019 EX-01 62 31 0 8 0 0 0 92 8 13
2018 EX 20 45 10 20 0 0 5 68 21 20
2018 EX-01 23 38 8 31 0 0 0 62 31 13
2017 EX 22 36 18 7 13 0 4 60 21 22
2017 EX-01 17 58 17 0 8 0 0 75 8 12

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 48 24 10 10 5 0 5 75 15 21
2019 EX 59 14 14 9 5 0 0 73 14 22
2019 EX-01 54 23 15 8 0 0 0 77 8 13

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 14 38 19 14 10 0 5 55 25 21

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 20 25 30 15 5 0 5 47 21 20
2019 EX 18 50 18 14 0 0 0 68 14 22
2019 EX-01 23 46 23 8 0 0 0 69 8 13
2018 EX 32 37 16 16 0 0 0 68 16 19
2018 EX-01 33 33 17 17 0 0 0 67 17 12
2017 EX 17 38 28 17 0 0 0 55 17 23
2017 EX-01 25 42 17 17 0 0 0 67 17 12

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 67 19 5 5 0 0 5 90 5 21
2019 EX 68 23 9 0 0 0 0 91 0 22
2019 EX-01 62 31 8 0 0 0 0 92 0 13
2018 EX 70 15 5 0 5 5 0 89 5 20
2018 EX-01 69 23 8 0 0 0 0 92 0 13
2017 EX 64 13 19 0 0 0 4 80 0 23
2017 EX-01 83 17 0 0 0 0 0 100 0 12

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 33 43 10 5 5 0 5 80 10 21

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 81 14 0 0 0 0 5 100 0 21
2019 EX 68 18 0 0 5 0 9 95 5 22
2019 EX-01 77 23 0 0 0 0 0 100 0 13
2018 EX 80 5 0 0 0 0 15 100 0 20
2018 EX-01 85 8 0 0 0 0 8 100 0 13

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 90 5 0 0 0 0 5 100 0 21
2019 EX 73 14 5 5 0 0 5 90 5 22
2019 EX-01 69 15 8 8 0 0 0 85 8 13
2018 EX 70 10 5 5 5 0 5 84 11 20
2018 EX-01 77 8 8 0 8 0 0 85 8 13
2017 EX 64 9 9 4 6 0 9 79 12 23
2017 EX-01 75 17 8 0 0 0 0 92 0 12

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 50 30 10 5 0 0 5 84 5 20
2019 EX 43 30 13 9 4 0 0 74 13 23
2019 EX-01 57 29 7 7 0 0 0 86 7 14
2018 EX 36 32 14 9 9 0 0 68 18 22
2018 EX-01 36 36 14 0 14 0 0 71 14 14
2017 EX 34 49 4 9 0 0 4 87 9 23
2017 EX-01 42 58 0 0 0 0 0 100 0 12

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 67 19 5 5 0 0 5 90 5 21
2019 EX 74 9 4 0 9 0 4 86 9 23
2019 EX-01 86 7 0 0 7 0 0 93 7 14
2018 EX 50 27 5 9 5 0 5 81 14 22
2018 EX-01 50 29 7 7 7 0 0 79 14 14
2017 EX 64 9 4 15 4 0 4 75 20 23
2017 EX-01 75 17 8 0 0 0 0 92 0 12

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 43 43 10 0 0 0 5 90 0 21
2019 EX 48 30 17 4 0 0 0 78 4 23
2019 EX-01 43 29 21 7 0 0 0 71 7 14
2018 EX 32 45 14 5 0 0 5 81 5 22
2018 EX-01 36 43 14 7 0 0 0 79 7 14
2017 EX 43 30 11 9 4 0 4 75 13 23
2017 EX-01 42 42 0 8 8 0 0 83 17 12

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 76 19 0 0 0 0 5 100 0 21
2019 EX 74 22 4 0 0 0 0 96 0 23
2019 EX-01 86 14 0 0 0 0 0 100 0 14
2018 EX 59 32 5 0 0 0 5 95 0 22
2018 EX-01 71 29 0 0 0 0 0 100 0 14
2017 EX 55 21 4 9 6 0 4 80 16 23
2017 EX-01 75 25 0 0 0 0 0 100 0 12

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 81 5 10 0 0 0 5 90 0 21
2019 EX 91 4 4 0 0 0 0 96 0 23
2019 EX-01 93 7 0 0 0 0 0 100 0 14
2018 EX 82 9 5 0 0 0 5 95 0 22
2018 EX-01 79 14 7 0 0 0 0 93 0 14
2017 EX 96 0 0 0 0 0 4 100 0 23
2017 EX-01 92 0 0 0 0 0 8 100 0 12

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 48 33 10 5 0 0 5 85 5 21
2019 EX 61 22 13 0 4 0 0 83 4 23
2019 EX-01 50 36 14 0 0 0 0 86 0 14
2018 EX 43 43 14 0 0 0 0 86 0 21
2018 EX-01 23 69 8 0 0 0 0 92 0 13
2017 EX 74 17 4 4 0 0 0 91 4 23
2017 EX-01 75 17 8 0 0 0 0 92 0 12

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 29 52 10 5 0 0 5 85 5 21

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 5 33 24 24 10 0 5 40 35 21
2019 EX 17 22 57 4 0 0 0 39 4 23
2019 EX-01 14 21 64 0 0 0 0 36 0 14
2018 EX 0 24 57 19 0 0 0 24 19 21
2018 EX-01 0 23 54 23 0 0 0 23 23 13
2017 EX 0 26 62 13 0 0 0 26 13 23
2017 EX-01 0 33 58 8 0 0 0 33 8 12

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 5 38 29 19 5 0 5 25 45 21
2019 EX 9 14 32 23 23 0 0 45 23 22
2019 EX-01 15 23 15 23 23 0 0 46 38 13
2018 EX 0 9 55 27 9 0 0 36 9 22
2018 EX-01 0 14 50 29 7 0 0 36 14 14
2017 EX 4 13 29 49 4 0 0 53 18 22
2017 EX-01 0 17 25 58 0 0 0 58 17 12

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 52 29 10 5 0 0 5 85 5 21
2019 EX 27 59 9 5 0 0 0 86 5 22
2019 EX-01 21 57 14 7 0 0 0 79 7 14
2018 EX 36 50 9 5 0 0 0 86 5 22
2018 EX-01 21 57 14 7 0 0 0 79 7 14
2017 EX 28 47 26 0 0 0 0 74 0 23
2017 EX-01 17 50 33 0 0 0 0 67 0 12

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 52 29 10 5 0 0 5 85 5 21

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 38 43 5 0 10 0 5 85 10 21

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 50 35 10 0 0 0 5 89 0 20

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 33 57 5 0 0 0 5 95 0 21
2019 EX 29 48 19 5 0 0 0 76 5 21
2019 EX-01 25 42 25 8 0 0 0 67 8 12
2018 EX 27 55 9 9 0 0 0 82 9 22
2018 EX-01 21 50 14 14 0 0 0 71 14 14
2017 EX 30 49 17 0 4 0 0 79 4 23
2017 EX-01 17 67 17 0 0 0 0 83 0 12

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 76 19 0 0 0 0 5 100 0 21

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 76 19 0 0 0 0 5 100 0 21

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 76 19 0 0 0 0 5 100 0 21

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 80 15 0 0 0 0 5 100 0 20

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 100 0 0 0 0 0 0 100 0 19

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 90 5 0 0 0 0 5 100 0 21

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 65 20 5 5 5 0 0 85 10 20

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 67 14 5 10 0 0 5 85 10 21

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 40 45 5 10 0 0 0 85 10 20
2019 EX 26 57 17 0 0 0 0 83 0 23
2019 EX-01 14 57 29 0 0 0 0 71 0 14

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 100 0 21

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 19 43 10 24 5 0 0 62 29 21
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 10 90 20

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 0 100 20
2019 EX 14 86 22
2019 EX-01 14 86 14
2017 EX 0 100 22
2017 EX-01 0 100 11
2014 EX 0 100 24
2014 EX-01 0 100 12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 60 35 0 5 0 0 0 95 5 20
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 10 81 10 0 89 11 21

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 57 14 19 5 0 0 5 75 5 21
2019 EX 48 26 17 4 0 0 4 77 5 23
2019 EX-01 64 21 14 0 0 0 0 86 0 14
2018 EX 59 27 5 0 0 0 9 95 0 22
2018 EX-01 71 29 0 0 0 0 0 100 0 14
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