2020 Public Service Employee Survey Results for Office of the Secretary to the Governor General by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	39	4	8	0	0	88	8	45
2020	3 to 10 years in current department or agency	42	52	0	6	0	0	94	6	35
2020	11 to 20 years in current department or agency	30	57	0	0	8	5	92	8	23
2020	More than 20 years in current department or agency	46	43	11	0	0	0	89	0	11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	80	13	2	6	0	0	0	92	6	45
2020	3 to 10 years in current department or agency	78	19	0	2	0	0	0	98	2	35
2020	11 to 20 years in current department or agency	59	31	0	0	0	5	5	100	0	23
2020	More than 20 years in current department or agency	67	27	6	0	0	0	0	94	0	11
2017	Less than 3 years in current department or agency	67	26	6	0	0	0	0	94	0	33
2017	3 to 10 years in current department or agency	65	28	2	2	2	0	0	93	5	46
2017	11 to 20 years in current department or agency	46	35	6	10	0	0	4	84	10	22
2017	More than 20 years in current department or agency	61	14	18	7	0	0	0	75	7	13
2014	Less than 3 years in current department or agency	85	11	0	4	0	0	0	96	4	21
2014	3 to 10 years in current department or agency	67	21	6	2	4	0	0	88	6	50
2014	11 to 20 years in current department or agency	60	24	4	8	0	4	0	88	8	22
2014	More than 20 years in current department or agency	55	31	0	8	0	0	6	92	8	21

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	33	14	6	2	2	77	9	45
2020	3 to 10 years in current department or agency	24	53	11	8	0	4	80	9	35
2020	11 to 20 years in current department or agency	21	48	5	12	9	5	73	22	23
2020	More than 20 years in current department or agency	57	32	11	0	0	0	89	0	10
2019	Less than 3 years in current department or agency	51	38	4	4	4	0	89	7	45
2019	3 to 10 years in current department or agency	45	29	13	10	3	0	74	13	31
2019	11 to 20 years in current department or agency	50	25	15	0	10	0	75	10	20
2019	More than 20 years in current department or agency	55	27	9	9	0	0	82	9	11
2017	Less than 3 years in current department or agency	71	19	5	4	0	0	91	4	33
2017	3 to 10 years in current department or agency	34	41	5	18	2	0	75	20	46
2017	11 to 20 years in current department or agency	25	47	6	18	4	0	73	22	22
2017	More than 20 years in current department or agency	78	14	0	8	0	0	92	8	13
2014	Less than 3 years in current department or agency	40	52	0	8	0	0	92	8	21
2014	3 to 10 years in current department or agency	43	39	12	2	4	0	82	6	49
2014	11 to 20 years in current department or agency	32	32	4	24	8	0	64	32	22
2014	More than 20 years in current department or agency	42	41	17	0	0	0	83	0	21

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	30	14	13	6	0	0	67	19	45
2020	3 to 10 years in current department or agency	29	54	6	9	3	0	0	83	12	34
2020	11 to 20 years in current department or agency	30	33	13	8	7	0	9	70	16	23
2020	More than 20 years in current department or agency	46	37	6	0	11	0	0	83	11	11
2019	Less than 3 years in current department or agency	43	32	11	4	4	4	2	80	8	44
2019	3 to 10 years in current department or agency	23	45	19	10	3	0	0	68	13	31
2019	11 to 20 years in current department or agency	40	30	30	0	0	0	0	70	0	20
2019	More than 20 years in current department or agency	45	36	9	9	0	0	0	82	9	11
2018	Less than 3 years in current department or agency	27	47	15	11	0	0	0	75	11	35
2018	3 to 10 years in current department or agency	13	42	20	13	11	0	0	56	24	37
2017	Less than 3 years in current department or agency	68	21	3	9	0	0	0	89	9	33
2017	3 to 10 years in current department or agency	21	30	27	11	7	0	4	53	19	46
2017	11 to 20 years in current department or agency	26	38	17	14	6	0	0	63	19	22
2017	More than 20 years in current department or agency	39	29	18	0	0	0	14	79	0	13
2014	Less than 3 years in current department or agency	30	36	23	6	0	4	0	69	7	21
2014	3 to 10 years in current department or agency	32	44	12	9	3	0	0	76	12	50
2014	11 to 20 years in current department or agency	29	59	0	12	0	0	0	88	12	22
2014	More than 20 years in current department or agency	42	27	11	4	4	0	12	78	9	21

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	62	22	6	6	2	2	85	8	45
2020	3 to 10 years in current department or agency	42	46	6	6	0	0	88	6	35
2020	11 to 20 years in current department or agency	31	48	4	9	8	0	79	17	23
2020	More than 20 years in current department or agency	35	43	21	0	0	0	79	0	11
2019	Less than 3 years in current department or agency	46	39	7	7	0	0	85	7	44
2019	3 to 10 years in current department or agency	39	42	13	3	3	0	81	6	31
2019	11 to 20 years in current department or agency	53	21	21	5	0	0	74	5	19
2019	More than 20 years in current department or agency	40	40	20	0	0	0	80	0	10
2017	Less than 3 years in current department or agency	87	10	3	0	0	0	97	0	33
2017	3 to 10 years in current department or agency	38	47	4	9	2	0	85	11	46
2017	11 to 20 years in current department or agency	31	42	18	10	0	0	72	10	22
2017	More than 20 years in current department or agency	75	25	0	0	0	0	100	0	13
2014	Less than 3 years in current department or agency	55	41	4	0	0	0	96	0	21
2014	3 to 10 years in current department or agency	53	25	9	8	5	0	78	13	50
2014	11 to 20 years in current department or agency	46	42	0	12	0	0	88	12	22
2014	More than 20 years in current department or agency	46	40	10	4	0	0	86	4	21

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	24	9	11	5	0	0	75	16	45
2020	3 to 10 years in current department or agency	38	35	15	6	6	0	0	73	12	35
2020	11 to 20 years in current department or agency	36	28	16	16	4	0	0	64	20	23
2020	More than 20 years in current department or agency	29	43	11	6	11	0	0	73	17	11
2019	Less than 3 years in current department or agency	46	30	14	5	4	0	0	76	9	45
2019	3 to 10 years in current department or agency	35	32	3	19	10	0	0	68	29	31
2019	11 to 20 years in current department or agency	35	40	10	15	0	0	0	75	15	20
2019	More than 20 years in current department or agency	36	64	0	0	0	0	0	100	0	11
2018	Less than 3 years in current department or agency	47	23	19	2	7	0	2	72	9	35
2018	3 to 10 years in current department or agency	30	19	15	21	16	0	0	48	36	36
2018	11 to 20 years in current department or agency	37	40	3	17	3	0	0	77	20	24
2018	More than 20 years in current department or agency	24	53	23	0	0	0	0	77	0	10
2017	Less than 3 years in current department or agency	62	29	2	4	3	0	0	92	6	33
2017	3 to 10 years in current department or agency	34	19	16	16	11	0	4	55	28	46
2017	11 to 20 years in current department or agency	30	38	14	14	6	0	0	67	19	22
2017	More than 20 years in current department or agency	61	25	7	8	0	0	0	86	8	13
2014	Less than 3 years in current department or agency	64	20	6	4	0	6	0	89	5	21
2014	3 to 10 years in current department or agency	40	27	20	8	3	0	2	68	11	50
2014	11 to 20 years in current department or agency	24	55	4	10	8	0	0	78	18	22
2014	More than 20 years in current department or agency	42	38	16	4	0	0	0	80	4	21

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	31	12	18	6	0	64	24	45
2020	3 to 10 years in current department or agency	24	57	6	10	3	0	81	13	35
2020	11 to 20 years in current department or agency	32	52	4	8	4	0	84	12	23
2020	More than 20 years in current department or agency	25	46	19	0	11	0	71	11	11
2019	Less than 3 years in current department or agency	44	49	2	4	2	0	93	5	45
2019	3 to 10 years in current department or agency	29	42	6	16	6	0	71	23	31
2019	11 to 20 years in current department or agency	45	35	5	10	5	0	80	15	20
2019	More than 20 years in current department or agency	45	27	27	0	0	0	73	0	11
2018	Less than 3 years in current department or agency	54	41	0	0	4	0	96	4	35
2018	3 to 10 years in current department or agency	23	41	11	9	15	0	64	25	36
2018	11 to 20 years in current department or agency	46	33	11	3	3	5	83	6	25
2018	More than 20 years in current department or agency	16	38	23	0	23	0	54	23	10
2017	Less than 3 years in current department or agency	59	35	3	3	0	0	94	3	33
2017	3 to 10 years in current department or agency	40	27	18	11	5	0	67	15	46
2017	11 to 20 years in current department or agency	49	31	10	10	0	0	81	10	22
2017	More than 20 years in current department or agency	85	8	7	0	0	0	93	0	13
2014	Less than 3 years in current department or agency	49	36	8	6	0	0	85	6	21
2014	3 to 10 years in current department or agency	44	25	21	3	8	0	69	10	50
2014	11 to 20 years in current department or agency	43	39	4	10	4	0	82	14	22
2014	More than 20 years in current department or agency	45	29	26	0	0	0	74	0	21

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	44	4	8	8	0	79	16	45
2020	3 to 10 years in current department or agency	22	47	19	6	6	0	69	12	35
2020	11 to 20 years in current department or agency	23	51	14	4	8	0	74	12	23
2020	More than 20 years in current department or agency	21	54	14	0	11	0	75	11	11
2019	Less than 3 years in current department or agency	45	27	10	12	5	0	73	17	45
2019	3 to 10 years in current department or agency	23	45	10	19	3	0	68	23	31
2019	11 to 20 years in current department or agency	45	30	20	0	5	0	75	5	20
2019	More than 20 years in current department or agency	18	64	0	18	0	0	82	18	11
2018	Less than 3 years in current department or agency	29	44	12	11	4	0	73	15	35
2018	3 to 10 years in current department or agency	11	36	28	11	13	0	47	25	37
2018	11 to 20 years in current department or agency	32	41	11	16	0	0	73	16	25
2018	More than 20 years in current department or agency	8	38	23	0	31	0	46	31	10
2017	Less than 3 years in current department or agency	60	35	0	3	0	2	97	3	33
2017	3 to 10 years in current department or agency	31	32	16	15	6	0	62	21	46
2017	11 to 20 years in current department or agency	38	38	14	10	0	0	76	10	22
2017	More than 20 years in current department or agency	60	32	8	0	0	0	92	0	13
2014	Less than 3 years in current department or agency	49	26	15	10	0	0	75	10	21
2014	3 to 10 years in current department or agency	35	18	18	20	8	0	53	29	49
2014	11 to 20 years in current department or agency	24	41	4	24	8	0	64	32	22
2014	More than 20 years in current department or agency	43	16	37	4	0	0	59	4	21

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	31	9	20	10	0	61	30	45
2020	3 to 10 years in current department or agency	23	42	11	18	6	0	65	23	35
2020	11 to 20 years in current department or agency	26	40	17	9	8	0	66	17	23
2020	More than 20 years in current department or agency	21	27	46	6	0	0	48	6	11
2019	Less than 3 years in current department or agency	34	45	10	5	5	0	79	11	45
2019	3 to 10 years in current department or agency	23	39	13	13	13	0	61	26	31
2019	11 to 20 years in current department or agency	30	35	25	5	5	0	65	10	20
2019	More than 20 years in current department or agency	45	9	36	9	0	0	55	9	11
2018	Less than 3 years in current department or agency	42	38	10	6	4	0	79	11	35
2018	3 to 10 years in current department or agency	18	38	18	0	24	2	57	25	37
2018	11 to 20 years in current department or agency	42	20	23	14	0	0	63	14	24
2018	More than 20 years in current department or agency	8	40	52	0	0	0	48	0	10
2017	Less than 3 years in current department or agency	58	29	6	2	5	0	87	7	33
2017	3 to 10 years in current department or agency	26	35	18	16	4	0	61	21	45
2017	11 to 20 years in current department or agency	33	53	10	4	0	0	86	4	22
2017	More than 20 years in current department or agency	54	24	15	8	0	0	77	8	13

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	26	12	9	6	73	15	45
2020	3 to 10 years in current department or agency	39	55	0	4	3	94	6	35
2020	11 to 20 years in current department or agency	43	44	4	5	4	87	9	23
2020	More than 20 years in current department or agency	44	37	19	0	0	81	0	11
2019	Less than 3 years in current department or agency	61	32	4	2	2	93	4	45
2019	3 to 10 years in current department or agency	39	35	16	6	3	74	10	31
2019	11 to 20 years in current department or agency	45	45	5	0	5	90	5	20
2019	More than 20 years in current department or agency	55	27	18	0	0	82	0	11
2018	Less than 3 years in current department or agency	68	25	0	2	4	94	6	35
2018	3 to 10 years in current department or agency	27	53	8	7	5	80	11	37
2018	11 to 20 years in current department or agency	54	38	3	0	6	92	6	25
2018	More than 20 years in current department or agency	31	47	15	8	0	77	8	10
2017	Less than 3 years in current department or agency	67	28	0	2	3	95	5	33
2017	3 to 10 years in current department or agency	45	35	12	4	4	80	8	46
2017	11 to 20 years in current department or agency	37	59	4	0	0	96	0	22
2017	More than 20 years in current department or agency	70	30	0	0	0	100	0	13
2014	Less than 3 years in current department or agency	53	36	4	6	0	89	6	21
2014	3 to 10 years in current department or agency	55	22	16	4	3	77	8	50
2014	11 to 20 years in current department or agency	43	49	4	0	4	92	4	22
2014	More than 20 years in current department or agency	45	39	15	0	0	85	0	21

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	33	9	11	10	0	70	21	45
2020	3 to 10 years in current department or agency	21	51	12	8	7	0	72	16	35
2020	11 to 20 years in current department or agency	31	34	19	8	8	0	65	16	23
2020	More than 20 years in current department or agency	38	29	22	0	11	0	67	11	11
2019	Less than 3 years in current department or agency	51	28	4	10	7	0	79	17	45
2019	3 to 10 years in current department or agency	33	33	13	10	10	0	67	20	30
2019	11 to 20 years in current department or agency	35	45	10	0	10	0	80	10	20
2019	More than 20 years in current department or agency	36	45	18	0	0	0	82	0	11
2018	Less than 3 years in current department or agency	41	36	16	4	2	0	77	7	35
2018	3 to 10 years in current department or agency	13	47	13	7	20	0	60	27	37
2018	11 to 20 years in current department or agency	35	19	24	14	3	5	57	17	25
2018	More than 20 years in current department or agency	8	70	0	0	23	0	77	23	10
2017	Less than 3 years in current department or agency	60	32	3	2	3	0	92	5	33
2017	3 to 10 years in current department or agency	33	31	14	8	13	0	64	22	46
2017	11 to 20 years in current department or agency	29	50	6	10	6	0	79	16	22
2017	More than 20 years in current department or agency	60	15	25	0	0	0	75	0	13

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	39	11	4	6	79	11	45
2020	3 to 10 years in current department or agency	46	44	6	0	3	91	3	35
2020	11 to 20 years in current department or agency	52	22	26	0	0	74	0	23
2020	More than 20 years in current department or agency	52	29	8	0	11	81	11	11
2019	Less than 3 years in current department or agency	74	16	4	4	2	91	5	45
2019	3 to 10 years in current department or agency	48	35	10	3	3	84	6	31
2019	11 to 20 years in current department or agency	56	39	0	0	6	94	6	18
2019	More than 20 years in current department or agency	64	27	9	0	0	91	0	11
2018	Less than 3 years in current department or agency	61	35	0	0	4	96	4	35
2018	3 to 10 years in current department or agency	34	48	11	2	4	82	7	36
2018	11 to 20 years in current department or agency	65	24	5	6	0	89	6	25
2018	More than 20 years in current department or agency	54	24	8	0	15	77	15	10
2017	Less than 3 years in current department or agency	70	22	8	0	0	92	0	33
2017	3 to 10 years in current department or agency	53	24	19	2	2	77	4	46
2017	11 to 20 years in current department or agency	46	44	6	4	0	90	4	22
2017	More than 20 years in current department or agency	78	22	0	0	0	100	0	13
2014	Less than 3 years in current department or agency	71	19	4	6	0	89	6	21
2014	3 to 10 years in current department or agency	55	31	10	4	0	87	4	50
2014	11 to 20 years in current department or agency	84	4	8	0	4	88	4	22
2014	More than 20 years in current department or agency	67	27	6	0	0	94	0	20

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	40	9	6	8	0	76	15	45
2020	3 to 10 years in current department or agency	26	49	12	10	3	0	75	13	35
2020	11 to 20 years in current department or agency	47	32	5	8	8	0	79	16	23
2020	More than 20 years in current department or agency	11	60	19	0	11	0	71	11	11
2019	Less than 3 years in current department or agency	49	28	2	17	4	0	78	21	43
2019	3 to 10 years in current department or agency	32	35	23	10	0	0	68	10	31
2019	11 to 20 years in current department or agency	40	25	30	5	0	0	65	5	20
2019	More than 20 years in current department or agency	27	36	27	9	0	0	64	9	11
2018	Less than 3 years in current department or agency	42	37	8	13	0	0	79	13	35
2018	3 to 10 years in current department or agency	18	31	18	18	16	0	49	33	37
2018	11 to 20 years in current department or agency	40	25	30	6	0	0	65	6	25
2018	More than 20 years in current department or agency	8	47	15	8	15	8	59	25	10
2017	Less than 3 years in current department or agency	43	41	12	5	0	0	83	5	33
2017	3 to 10 years in current department or agency	24	35	19	11	10	0	59	22	46
2017	11 to 20 years in current department or agency	38	37	14	6	6	0	75	11	22
2017	More than 20 years in current department or agency	51	49	0	0	0	0	100	0	13
2014	Less than 3 years in current department or agency	26	53	12	9	0	0	79	9	21
2014	3 to 10 years in current department or agency	34	33	21	10	2	0	67	12	50
2014	11 to 20 years in current department or agency	38	46	12	4	0	0	84	4	22
2014	More than 20 years in current department or agency	43	32	10	15	0	0	75	15	21

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	29	38	8	14	11	0	0	67	25	45
2020	3 to 10 years in current department or agency	30	40	18	6	7	0	0	70	13	35
2020	11 to 20 years in current department or agency	44	34	14	4	4	0	0	78	8	22
2020	More than 20 years in current department or agency	17	54	19	0	11	0	0	71	11	11
2019	Less than 3 years in current department or agency	45	29	18	4	4	0	0	75	7	45
2019	3 to 10 years in current department or agency	23	42	19	13	3	0	0	65	16	31
2019	11 to 20 years in current department or agency	50	20	15	10	5	0	0	70	15	20
2019	More than 20 years in current department or agency	55	27	9	9	0	0	0	82	9	11
2018	Less than 3 years in current department or agency	52	33	12	2	0	0	0	85	2	35
2018	3 to 10 years in current department or agency	22	36	11	11	20	0	0	58	31	37
2018	11 to 20 years in current department or agency	46	24	22	8	0	0	0	70	8	25
2018	More than 20 years in current department or agency	39	24	15	8	15	0	0	63	23	10
2017	Less than 3 years in current department or agency	53	36	4	3	2	2	0	91	5	33
2017	3 to 10 years in current department or agency	35	32	18	7	8	0	0	67	15	46
2017	11 to 20 years in current department or agency	41	35	12	0	11	0	0	76	11	22
2017	More than 20 years in current department or agency	60	40	0	0	0	0	0	100	0	13
2014	Less than 3 years in current department or agency	26	66	0	9	0	0	0	91	9	21
2014	3 to 10 years in current department or agency	41	18	21	14	3	0	3	61	18	50
2014	11 to 20 years in current department or agency	42	46	12	0	0	0	0	88	0	22
2014	More than 20 years in current department or agency	53	16	27	4	0	0	0	69	4	21

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	49	4	8	8	0	79	16	45
2020	3 to 10 years in current department or agency	20	58	6	15	0	0	79	15	34
2020	11 to 20 years in current department or agency	26	55	4	12	4	0	81	16	23
2020	More than 20 years in current department or agency	50	25	14	0	11	0	75	11	11
2019	Less than 3 years in current department or agency	50	37	4	4	6	0	87	9	44
2019	3 to 10 years in current department or agency	39	39	19	3	0	0	77	3	31
2019	11 to 20 years in current department or agency	32	37	16	16	0	0	68	16	19
2019	More than 20 years in current department or agency	30	50	20	0	0	0	80	0	10
2018	Less than 3 years in current department or agency	39	44	15	2	0	0	83	2	35
2018	3 to 10 years in current department or agency	20	36	9	24	11	0	55	36	37
2018	11 to 20 years in current department or agency	40	38	13	6	3	0	78	8	25
2018	More than 20 years in current department or agency	16	47	15	0	23	0	63	23	10
2017	Less than 3 years in current department or agency	65	33	0	3	0	0	97	3	33
2017	3 to 10 years in current department or agency	33	45	12	4	4	2	80	8	46
2017	11 to 20 years in current department or agency	38	42	6	8	6	0	81	14	22
2017	More than 20 years in current department or agency	68	32	0	0	0	0	100	0	13
2014	Less than 3 years in current department or agency	34	61	0	4	0	0	96	4	21
2014	3 to 10 years in current department or agency	36	33	16	12	3	0	69	16	50
2014	11 to 20 years in current department or agency	38	38	12	8	4	0	76	12	22
2014	More than 20 years in current department or agency	55	25	16	4	0	0	80	4	21

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	39	9	6	6	78	13	45
2020	3 to 10 years in current department or agency	28	57	6	9	0	84	9	35
2020	11 to 20 years in current department or agency	43	39	18	0	0	82	0	23
2020	More than 20 years in current department or agency	63	19	8	0	11	81	11	11
2019	Less than 3 years in current department or agency	55	36	6	0	4	91	4	43
2019	3 to 10 years in current department or agency	42	35	13	6	3	77	10	31
2019	11 to 20 years in current department or agency	40	40	10	5	5	80	10	20
2019	More than 20 years in current department or agency	73	9	18	0	0	82	0	11
2018	Less than 3 years in current department or agency	31	60	4	0	4	92	4	35
2018	3 to 10 years in current department or agency	24	40	11	11	13	64	24	37
2018	11 to 20 years in current department or agency	51	35	6	8	0	86	8	25
2018	More than 20 years in current department or agency	62	16	0	0	23	77	23	10
2017	Less than 3 years in current department or agency	70	25	3	2	0	95	2	33
2017	3 to 10 years in current department or agency	35	41	15	9	0	76	9	46
2017	11 to 20 years in current department or agency	41	49	6	4	0	90	4	22
2017	More than 20 years in current department or agency	85	15	0	0	0	100	0	13
2014	Less than 3 years in current department or agency	45	48	0	6	0	94	6	21
2014	3 to 10 years in current department or agency	55	24	14	2	6	79	8	50
2014	11 to 20 years in current department or agency	60	28	8	4	0	88	4	22
2014	More than 20 years in current department or agency	48	46	6	0	0	94	0	21

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	31	12	8	2	0	78	10	45
2020	3 to 10 years in current department or agency	43	26	16	16	0	0	69	16	35
2020	11 to 20 years in current department or agency	18	29	27	13	13	0	47	26	23
2020	More than 20 years in current department or agency	40	37	11	0	13	0	77	13	11
2019	Less than 3 years in current department or agency	51	18	15	12	4	0	69	15	45
2019	3 to 10 years in current department or agency	32	35	16	10	6	0	68	16	31
2019	11 to 20 years in current department or agency	25	35	15	5	20	0	60	25	20
2019	More than 20 years in current department or agency	36	55	0	9	0	0	91	9	11
2018	Less than 3 years in current department or agency	60	23	14	2	0	0	84	2	35
2018	3 to 10 years in current department or agency	13	40	31	13	2	0	53	16	37
2017	Less than 3 years in current department or agency	75	21	4	0	0	0	96	0	33
2017	3 to 10 years in current department or agency	15	44	25	8	5	2	60	14	46
2017	11 to 20 years in current department or agency	28	37	14	12	10	0	65	22	22
2017	More than 20 years in current department or agency	40	43	10	7	0	0	83	7	13
2014	Less than 3 years in current department or agency	36	43	17	4	0	0	79	4	21
2014	3 to 10 years in current department or agency	31	35	20	8	6	0	66	14	50
2014	11 to 20 years in current department or agency	10	36	30	10	14	0	46	23	22
2014	More than 20 years in current department or agency	56	36	4	0	4	0	92	4	21

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	17	23	30	25	5	0	0	30	40	45
2020	3 to 10 years in current department or agency	9	40	33	13	6	0	0	18	48	35
2020	11 to 20 years in current department or agency	32	31	23	9	5	0	0	14	63	23
2020	More than 20 years in current department or agency	6	17	56	11	0	11	0	12	26	11
2019	Less than 3 years in current department or agency	2	34	31	24	10	0	0	33	36	45
2019	3 to 10 years in current department or agency	19	52	23	6	0	0	0	6	71	31
2019	11 to 20 years in current department or agency	25	35	20	5	5	5	5	11	67	20
2019	More than 20 years in current department or agency	0	36	36	18	9	0	0	27	36	11
2018	Less than 3 years in current department or agency	2	21	40	22	12	0	2	35	24	35
2018	3 to 10 years in current department or agency	33	34	20	9	4	0	0	13	66	37
2018	11 to 20 years in current department or agency	11	36	34	0	19	0	0	19	47	25
2018	More than 20 years in current department or agency	8	16	60	8	8	0	0	16	24	10
2017	Less than 3 years in current department or agency	3	11	21	31	26	0	8	62	15	33
2017	3 to 10 years in current department or agency	11	27	38	14	10	0	0	24	38	46
2017	11 to 20 years in current department or agency	25	19	25	22	4	0	5	28	46	21
2017	More than 20 years in current department or agency	0	44	34	22	0	0	0	22	44	13
2014	Less than 3 years in current department or agency	4	17	43	19	17	0	0	36	22	21
2014	3 to 10 years in current department or agency	5	27	40	16	10	0	3	26	33	50
2014	11 to 20 years in current department or agency	22	36	36	6	0	0	0	6	58	22
2014	More than 20 years in current department or agency	0	29	57	4	5	0	5	10	30	21

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	12	23	26	24	15	0	0	38	35	45
2020	3 to 10 years in current department or agency	16	39	31	9	6	0	0	14	54	35
2020	11 to 20 years in current department or agency	23	35	23	14	0	5	0	15	61	23
2020	More than 20 years in current department or agency	11	13	45	21	11	0	0	32	23	11
2019	Less than 3 years in current department or agency	11	25	21	16	25	2	0	43	36	45
2019	3 to 10 years in current department or agency	32	35	26	6	0	0	0	6	68	31
2019	11 to 20 years in current department or agency	10	15	35	20	15	5	0	37	26	20
2019	More than 20 years in current department or agency	0	36	18	36	9	0	0	45	36	11
2018	Less than 3 years in current department or agency	9	25	23	19	18	6	0	39	36	35
2018	3 to 10 years in current department or agency	25	24	31	15	4	0	0	20	49	37
2017	Less than 3 years in current department or agency	3	0	12	26	48	0	10	83	3	33
2017	3 to 10 years in current department or agency	11	13	17	25	26	0	9	55	26	45
2017	11 to 20 years in current department or agency	6	15	26	24	15	0	14	45	25	20
2017	More than 20 years in current department or agency	8	0	15	42	28	0	7	76	8	13
2014	Less than 3 years in current department or agency	0	17	0	49	34	0	0	83	17	21
2014	3 to 10 years in current department or agency	0	17	32	22	20	4	5	46	18	50
2014	11 to 20 years in current department or agency	4	21	16	36	16	0	8	56	27	22
2014	More than 20 years in current department or agency	0	30	21	31	9	0	9	44	33	21

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	22	26	18	17	14	0	2	32	49	45
2020	3 to 10 years in current department or agency	10	29	32	20	9	0	0	29	39	35
2020	11 to 20 years in current department or agency	20	35	26	14	0	5	0	15	58	23
2020	More than 20 years in current department or agency	0	27	62	0	11	0	0	11	27	11
2019	Less than 3 years in current department or agency	5	31	15	32	17	0	0	49	37	45
2019	3 to 10 years in current department or agency	10	23	48	19	0	0	0	19	32	31
2019	11 to 20 years in current department or agency	25	25	25	25	0	0	0	25	50	20
2019	More than 20 years in current department or agency	0	27	45	27	0	0	0	27	27	11
2018	Less than 3 years in current department or agency	11	27	27	19	14	2	0	34	39	35
2018	3 to 10 years in current department or agency	25	13	33	20	4	4	0	26	40	37
2017	Less than 3 years in current department or agency	0	18	22	18	35	0	8	57	19	33
2017	3 to 10 years in current department or agency	0	16	22	37	21	0	5	61	17	45
2017	11 to 20 years in current department or agency	5	17	16	41	10	6	5	58	24	20
2017	More than 20 years in current department or agency	8	10	25	29	22	0	7	54	19	13
2014	Less than 3 years in current department or agency	0	9	35	38	18	0	0	56	9	20
2014	3 to 10 years in current department or agency	4	12	36	29	16	3	0	46	17	50
2014	11 to 20 years in current department or agency	12	29	26	26	8	0	0	34	40	22
2014	More than 20 years in current department or agency	10	24	30	16	15	0	5	33	35	21

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	13	18	21	24	22	0	2	47	32	44
2020	3 to 10 years in current department or agency	9	28	32	18	12	0	0	30	37	35
2020	11 to 20 years in current department or agency	21	34	17	23	5	0	0	28	55	23
2020	More than 20 years in current department or agency	0	27	22	29	21	0	0	50	27	11
2019	Less than 3 years in current department or agency	2	5	30	28	33	2	0	62	7	45
2019	3 to 10 years in current department or agency	16	19	35	19	10	0	0	29	35	31
2019	11 to 20 years in current department or agency	15	15	45	15	10	0	0	25	30	20
2019	More than 20 years in current department or agency	0	27	18	55	0	0	0	55	27	11
2018	Less than 3 years in current department or agency	0	0	27	28	43	0	2	73	0	34
2018	3 to 10 years in current department or agency	14	31	22	26	4	0	2	31	46	37
2018	11 to 20 years in current department or agency	6	11	43	11	29	0	0	40	17	25
2018	More than 20 years in current department or agency	23	39	23	8	8	0	0	16	61	10
2017	Less than 3 years in current department or agency	3	4	11	29	46	0	8	81	7	33
2017	3 to 10 years in current department or agency	9	25	31	18	13	0	5	32	35	45
2017	11 to 20 years in current department or agency	18	13	19	41	6	0	4	48	32	22
2017	More than 20 years in current department or agency	9	18	35	0	29	0	9	32	29	11
2014	Less than 3 years in current department or agency	0	11	20	42	27	0	0	69	11	20
2014	3 to 10 years in current department or agency	6	12	37	22	17	3	3	41	20	49
2014	11 to 20 years in current department or agency	12	26	39	22	0	0	0	22	38	22
2014	More than 20 years in current department or agency	0	15	29	29	9	0	17	46	18	21

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	14	13	22	34	17	0	0	51	27	45
2020	3 to 10 years in current department or agency	9	24	32	18	13	4	0	32	35	35
2020	11 to 20 years in current department or agency	22	34	27	12	5	0	0	17	56	23
2020	More than 20 years in current department or agency	0	17	35	37	11	0	0	48	17	11
2019	Less than 3 years in current department or agency	12	15	13	26	31	2	2	59	27	45
2019	3 to 10 years in current department or agency	19	16	26	26	13	0	0	39	35	31
2019	11 to 20 years in current department or agency	5	40	25	25	5	0	0	30	45	20
2019	More than 20 years in current department or agency	0	27	18	36	18	0	0	55	27	11
2018	Less than 3 years in current department or agency	2	15	27	21	28	2	4	53	18	35
2018	3 to 10 years in current department or agency	16	35	24	22	0	0	2	23	52	37
2018	11 to 20 years in current department or agency	8	17	38	11	21	0	5	34	26	25
2018	More than 20 years in current department or agency	8	39	29	8	16	0	0	24	47	10
2017	Less than 3 years in current department or agency	0	9	23	22	32	0	14	63	11	33
2017	3 to 10 years in current department or agency	9	38	36	8	2	0	7	11	51	45
2017	11 to 20 years in current department or agency	15	26	35	15	0	0	9	16	45	20
2017	More than 20 years in current department or agency	0	22	30	14	17	0	17	37	26	13
2014	Less than 3 years in current department or agency	4	9	38	17	32	0	0	49	13	21
2014	3 to 10 years in current department or agency	16	41	23	8	12	0	0	20	56	50
2014	11 to 20 years in current department or agency	12	40	38	10	0	0	0	10	52	22
2014	More than 20 years in current department or agency	6	39	20	15	15	0	5	32	47	21

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	23	21	17	12	27	0	0	39	44	45
2020	3 to 10 years in current department or agency	24	39	27	8	3	0	0	11	63	34
2020	11 to 20 years in current department or agency	29	25	22	14	10	0	0	24	54	23
2020	More than 20 years in current department or agency	19	14	14	32	21	0	0	53	33	11
2019	Less than 3 years in current department or agency	13	20	13	9	30	6	8	45	39	44
2019	3 to 10 years in current department or agency	26	23	32	16	3	0	0	19	48	31
2019	11 to 20 years in current department or agency	10	30	25	20	10	0	5	32	42	20
2019	More than 20 years in current department or agency	0	27	27	9	36	0	0	45	27	11
2018	Less than 3 years in current department or agency	15	28	23	17	12	4	2	31	45	35
2018	3 to 10 years in current department or agency	20	29	22	22	4	0	2	27	50	37
2017	Less than 3 years in current department or agency	0	14	15	17	25	0	29	59	20	33
2017	3 to 10 years in current department or agency	9	22	23	24	15	0	7	42	34	45
2017	11 to 20 years in current department or agency	6	14	28	26	21	0	5	50	21	20
2017	More than 20 years in current department or agency	0	38	7	7	34	0	14	48	44	13
2014	Less than 3 years in current department or agency	0	9	23	25	38	4	0	66	9	21
2014	3 to 10 years in current department or agency	4	8	23	31	28	3	4	63	13	50
2014	11 to 20 years in current department or agency	8	12	4	41	24	0	12	73	23	22
2014	More than 20 years in current department or agency	8	17	15	10	31	4	15	50	31	21

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	10	23	28	22	14	0	3	37	34	45
2020	3 to 10 years in current department or agency	4	23	40	31	3	0	0	34	27	35
2020	11 to 20 years in current department or agency	8	29	36	13	10	4	0	24	38	23
2020	More than 20 years in current department or agency	11	6	41	11	32	0	0	42	17	11
2019	Less than 3 years in current department or agency	2	18	21	28	29	2	0	58	20	44
2019	3 to 10 years in current department or agency	19	13	42	16	10	0	0	26	32	31
2019	11 to 20 years in current department or agency	0	30	30	30	5	0	5	37	32	20
2019	More than 20 years in current department or agency	0	27	18	36	18	0	0	55	27	11
2018	Less than 3 years in current department or agency	4	25	17	19	31	0	4	52	30	35
2018	3 to 10 years in current department or agency	23	16	32	25	4	0	0	29	39	36
2017	Less than 3 years in current department or agency	2	10	10	17	42	8	11	72	15	33
2017	3 to 10 years in current department or agency	4	7	36	25	15	3	11	46	13	45
2017	11 to 20 years in current department or agency	6	15	22	46	6	0	5	54	23	20
2017	More than 20 years in current department or agency	0	8	15	22	24	0	32	67	11	13
2014	Less than 3 years in current department or agency	0	9	32	47	13	0	0	60	9	21
2014	3 to 10 years in current department or agency	6	14	34	21	15	5	4	40	22	50
2014	11 to 20 years in current department or agency	8	18	38	16	20	0	0	36	26	22
2014	More than 20 years in current department or agency	0	21	22	17	21	8	11	47	26	21

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	4	2	27	27	37	0	3	66	6	45
2020	3 to 10 years in current department or agency	0	11	23	39	27	0	0	66	11	35
2020	11 to 20 years in current department or agency	0	19	35	26	19	0	0	45	19	22
2020	More than 20 years in current department or agency	0	0	11	47	30	0	11	87	0	10
2019	Less than 3 years in current department or agency	4	7	13	36	38	2	0	76	11	45
2019	3 to 10 years in current department or agency	3	13	39	26	19	0	0	45	16	31
2019	11 to 20 years in current department or agency	5	0	25	45	15	0	10	67	6	20
2019	More than 20 years in current department or agency	0	9	0	55	27	0	9	90	10	11

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	25	23	14	13	11	12	2	56	28	45
2020	3 to 10 years in current department or agency	23	32	21	8	6	6	4	60	16	35
2020	11 to 20 years in current department or agency	18	39	22	4	8	5	4	62	13	23
2020	More than 20 years in current department or agency	17	29	43	0	11	0	0	46	11	11
2019	Less than 3 years in current department or agency	43	18	17	4	10	6	2	66	15	45
2019	3 to 10 years in current department or agency	32	42	10	6	10	0	0	74	16	31
2019	11 to 20 years in current department or agency	45	0	35	10	5	5	0	47	16	20
2019	More than 20 years in current department or agency	18	27	27	9	9	9	0	50	20	11
2018	Less than 3 years in current department or agency	34	29	6	7	2	13	8	80	12	34
2018	3 to 10 years in current department or agency	16	20	27	5	26	2	5	38	33	37
2018	11 to 20 years in current department or agency	32	40	5	8	11	0	3	75	20	25
2018	More than 20 years in current department or agency	8	39	23	0	23	8	0	51	24	10
2017	Less than 3 years in current department or agency	56	20	9	0	5	4	6	85	6	33
2017	3 to 10 years in current department or agency	20	23	24	23	8	0	2	44	32	46
2017	11 to 20 years in current department or agency	22	26	23	10	19	0	0	48	29	22
2017	More than 20 years in current department or agency	22	56	0	0	0	0	22	100	0	13
2014	Less than 3 years in current department or agency	22	27	26	4	11	6	4	55	17	21
2014	3 to 10 years in current department or agency	22	31	12	19	14	0	3	55	33	50
2014	11 to 20 years in current department or agency	12	48	14	14	8	4	0	62	23	22
2014	More than 20 years in current department or agency	30	25	22	4	14	0	5	58	18	21

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	54	29	4	9	4	0	0	82	13	45
2020	3 to 10 years in current department or agency	44	38	11	7	0	0	0	82	7	35
2020	11 to 20 years in current department or agency	45	13	25	4	12	0	0	58	16	22
2020	More than 20 years in current department or agency	52	11	27	0	11	0	0	63	11	11
2019	Less than 3 years in current department or agency	64	25	4	5	2	0	0	89	7	45
2019	3 to 10 years in current department or agency	47	33	3	7	10	0	0	80	17	30
2019	11 to 20 years in current department or agency	60	15	15	5	5	0	0	75	10	20
2019	More than 20 years in current department or agency	60	10	20	10	0	0	0	70	10	10
2018	Less than 3 years in current department or agency	70	13	2	7	6	2	0	85	13	35
2018	3 to 10 years in current department or agency	27	38	7	18	11	0	0	65	29	37
2018	11 to 20 years in current department or agency	43	27	11	14	0	5	0	74	15	25
2018	More than 20 years in current department or agency	30	24	23	0	23	0	0	54	23	10
2017	Less than 3 years in current department or agency	66	20	8	0	5	0	0	87	5	33
2017	3 to 10 years in current department or agency	29	28	21	10	8	0	4	59	19	46
2017	11 to 20 years in current department or agency	35	36	10	10	10	0	0	71	19	22
2017	More than 20 years in current department or agency	75	25	0	0	0	0	0	100	0	13
2014	Less than 3 years in current department or agency	49	26	6	9	11	0	0	74	19	21
2014	3 to 10 years in current department or agency	35	27	11	8	20	0	0	62	27	50
2014	11 to 20 years in current department or agency	44	26	10	16	4	0	0	69	20	22
2014	More than 20 years in current department or agency	39	33	15	10	4	0	0	71	14	21

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	59	29	0	9	2	0	89	11	44
2020	3 to 10 years in current department or agency	54	31	8	6	0	0	85	6	35
2020	11 to 20 years in current department or agency	51	27	10	8	4	0	78	12	23
2020	More than 20 years in current department or agency	42	29	29	0	0	0	71	0	11
2019	Less than 3 years in current department or agency	60	34	2	2	2	0	95	4	45
2019	3 to 10 years in current department or agency	61	16	10	3	10	0	77	13	31
2019	11 to 20 years in current department or agency	60	30	5	5	0	0	90	5	20
2019	More than 20 years in current department or agency	45	18	18	18	0	0	64	18	11
2018	Less than 3 years in current department or agency	66	28	2	2	2	0	93	4	35
2018	3 to 10 years in current department or agency	33	36	15	9	7	0	69	16	37
2018	11 to 20 years in current department or agency	35	51	6	8	0	0	86	8	25
2018	More than 20 years in current department or agency	16	39	31	0	15	0	54	15	10
2017	Less than 3 years in current department or agency	82	16	0	0	3	0	97	3	33
2017	3 to 10 years in current department or agency	34	33	20	7	2	4	70	9	45
2017	11 to 20 years in current department or agency	30	50	14	6	0	0	81	6	22
2017	More than 20 years in current department or agency	53	40	7	0	0	0	93	0	13
2014	Less than 3 years in current department or agency	38	41	12	9	0	0	79	9	21
2014	3 to 10 years in current department or agency	34	31	19	10	6	0	66	16	50
2014	11 to 20 years in current department or agency	47	31	12	10	0	0	78	10	22
2014	More than 20 years in current department or agency	42	29	19	10	0	0	71	10	21

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	38	4	4	2	0	89	6	45
2020	3 to 10 years in current department or agency	31	51	15	4	0	0	82	4	35
2020	11 to 20 years in current department or agency	40	28	20	0	12	0	68	12	22
2020	More than 20 years in current department or agency	42	21	27	0	11	0	63	11	11
2019	Less than 3 years in current department or agency	62	28	0	6	4	0	90	10	45
2019	3 to 10 years in current department or agency	52	35	0	10	3	0	87	13	31
2019	11 to 20 years in current department or agency	55	20	20	0	5	0	75	5	20
2019	More than 20 years in current department or agency	36	27	27	9	0	0	64	9	11
2018	Less than 3 years in current department or agency	66	29	0	4	0	0	96	4	35
2018	3 to 10 years in current department or agency	31	36	20	5	9	0	67	13	37
2018	11 to 20 years in current department or agency	40	41	6	8	0	5	85	9	25
2018	More than 20 years in current department or agency	8	54	23	0	15	0	62	15	10

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	25	8	8	4	3	4	78	14	45
2020	3 to 10 years in current department or agency	48	23	18	6	0	6	0	75	7	35
2020	11 to 20 years in current department or agency	47	22	13	5	4	5	4	76	10	23
2020	More than 20 years in current department or agency	42	21	16	11	11	0	0	63	21	11

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	58	18	16	2	6	0	0	76	8	45
2020	3 to 10 years in current department or agency	51	31	12	4	0	0	3	84	4	35
2020	11 to 20 years in current department or agency	56	36	4	0	4	0	0	92	4	23
2020	More than 20 years in current department or agency	42	19	29	11	0	0	0	60	11	11
2019	Less than 3 years in current department or agency	55	20	15	6	2	2	0	76	8	45
2019	3 to 10 years in current department or agency	52	29	10	3	3	0	3	83	7	31
2019	11 to 20 years in current department or agency	50	35	10	0	5	0	0	85	5	20
2019	More than 20 years in current department or agency	36	27	18	18	0	0	0	64	18	11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	50	19	10	6	12	2	0	71	19	45
2020	3 to 10 years in current department or agency	40	29	8	17	4	0	3	70	21	35
2020	11 to 20 years in current department or agency	46	32	9	0	8	5	0	82	8	23
2020	More than 20 years in current department or agency	35	25	29	0	11	0	0	60	11	11
2019	Less than 3 years in current department or agency	47	37	7	6	2	0	0	85	8	45
2019	3 to 10 years in current department or agency	42	23	23	3	10	0	0	65	13	31
2019	11 to 20 years in current department or agency	45	35	15	5	0	0	0	80	5	20
2019	More than 20 years in current department or agency	36	27	18	18	0	0	0	64	18	11
2018	Less than 3 years in current department or agency	52	22	13	11	2	0	0	74	13	34
2018	3 to 10 years in current department or agency	34	35	2	15	11	0	2	71	27	37
2018	11 to 20 years in current department or agency	40	38	8	13	0	0	0	79	13	25
2018	More than 20 years in current department or agency	8	40	37	0	15	0	0	48	15	10
2017	Less than 3 years in current department or agency	58	19	15	2	3	3	0	79	5	33
2017	3 to 10 years in current department or agency	29	30	18	14	7	0	2	61	21	46
2017	11 to 20 years in current department or agency	33	38	19	10	0	0	0	72	10	22
2017	More than 20 years in current department or agency	68	15	18	0	0	0	0	82	0	13
2014	Less than 3 years in current department or agency	40	34	8	6	11	0	0	75	17	21
2014	3 to 10 years in current department or agency	44	22	16	15	3	0	0	66	18	50
2014	11 to 20 years in current department or agency	16	55	12	14	4	0	0	71	18	22
2014	More than 20 years in current department or agency	49	32	11	0	4	0	4	84	4	21

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	52	14	16	4	8	2	3	70	13	45
2020	3 to 10 years in current department or agency	42	29	14	6	3	0	6	75	10	35
2020	11 to 20 years in current department or agency	38	31	10	8	8	0	5	73	16	23
2020	More than 20 years in current department or agency	27	33	29	0	11	0	0	60	11	11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	54	19	6	11	8	2	0	75	19	45
2020	3 to 10 years in current department or agency	28	43	8	9	3	0	9	78	13	35
2020	11 to 20 years in current department or agency	35	38	15	4	8	0	0	73	12	23
2020	More than 20 years in current department or agency	25	27	48	0	0	0	0	52	0	11
2019	Less than 3 years in current department or agency	49	29	14	6	2	0	0	78	8	44
2019	3 to 10 years in current department or agency	39	42	3	6	10	0	0	81	16	31
2019	11 to 20 years in current department or agency	40	45	10	0	5	0	0	85	5	20
2019	More than 20 years in current department or agency	36	27	18	18	0	0	0	64	18	11
2018	Less than 3 years in current department or agency	61	22	9	4	5	0	0	83	9	34
2018	3 to 10 years in current department or agency	44	23	2	13	16	0	2	68	30	36
2018	11 to 20 years in current department or agency	41	41	11	3	5	0	0	81	8	25
2018	More than 20 years in current department or agency	40	8	37	0	15	0	0	48	15	10
2017	Less than 3 years in current department or agency	66	26	3	2	3	0	0	92	5	33
2017	3 to 10 years in current department or agency	38	24	13	17	8	0	0	62	25	46
2017	11 to 20 years in current department or agency	27	49	19	0	6	0	0	76	6	22
2017	More than 20 years in current department or agency	60	32	0	0	8	0	0	92	8	13
2014	Less than 3 years in current department or agency	40	26	8	15	11	0	0	66	25	21
2014	3 to 10 years in current department or agency	43	18	12	19	9	0	0	61	28	50
2014	11 to 20 years in current department or agency	22	75	4	0	0	0	0	96	0	22
2014	More than 20 years in current department or agency	61	19	12	4	0	4	0	83	4	21

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	43	57	45
2020	3 to 10 years in current department or agency	66	34	35
2020	11 to 20 years in current department or agency	35	65	23
2020	More than 20 years in current department or agency	32	68	11

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	61	17	7	2	2	0	11	88	5	45
2020	3 to 10 years in current department or agency	65	20	0	3	0	6	6	97	3	35
2020	11 to 20 years in current department or agency	52	21	3	9	0	0	15	86	11	23
2020	More than 20 years in current department or agency	27	35	8	0	11	8	11	77	13	11

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	28	4	6	10	0	0	79	16	45
2020	3 to 10 years in current department or agency	44	30	8	8	4	0	6	79	13	35
2020	11 to 20 years in current department or agency	39	35	17	9	0	0	0	74	9	23
2020	More than 20 years in current department or agency	38	35	16	0	11	0	0	73	11	11
2019	Less than 3 years in current department or agency	53	36	10	0	2	0	0	88	2	45
2019	3 to 10 years in current department or agency	55	23	6	10	6	0	0	77	16	31
2019	11 to 20 years in current department or agency	45	40	10	0	5	0	0	85	5	20
2019	More than 20 years in current department or agency	27	36	18	18	0	0	0	64	18	11
2018	Less than 3 years in current department or agency	65	15	13	4	2	0	0	80	6	34
2018	3 to 10 years in current department or agency	45	18	9	7	20	0	2	64	27	37
2018	11 to 20 years in current department or agency	51	24	11	5	3	5	0	80	9	25
2018	More than 20 years in current department or agency	32	16	29	0	23	0	0	48	23	10
2017	Less than 3 years in current department or agency	67	22	6	2	3	0	0	89	5	33
2017	3 to 10 years in current department or agency	42	17	14	14	13	0	0	59	27	46
2017	11 to 20 years in current department or agency	36	41	8	5	10	0	0	77	15	22
2017	More than 20 years in current department or agency	77	15	8	0	0	0	0	92	0	13
2014	Less than 3 years in current department or agency	49	26	19	0	6	0	0	75	6	21
2014	3 to 10 years in current department or agency	52	15	12	11	7	3	0	69	19	50
2014	11 to 20 years in current department or agency	33	55	0	8	4	0	0	88	12	22
2014	More than 20 years in current department or agency	45	34	17	4	0	0	0	79	4	20

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	31	28	7	24	10	0	0	59	34	45
2020	3 to 10 years in current department or agency	19	26	19	26	9	0	0	45	35	35
2020	11 to 20 years in current department or agency	18	23	16	29	9	5	0	43	40	23
2020	More than 20 years in current department or agency	11	40	27	6	17	0	0	50	23	11
2019	Less than 3 years in current department or agency	40	27	5	13	11	4	0	70	25	45
2019	3 to 10 years in current department or agency	3	19	19	35	23	0	0	23	58	31
2019	11 to 20 years in current department or agency	5	15	30	40	5	5	0	21	47	20
2019	More than 20 years in current department or agency	20	30	20	10	10	0	10	56	22	10
2018	Less than 3 years in current department or agency	37	25	4	19	7	8	0	68	28	35
2018	3 to 10 years in current department or agency	7	16	24	31	22	0	0	22	53	37
2017	Less than 3 years in current department or agency	41	43	9	5	0	2	0	86	5	33
2017	3 to 10 years in current department or agency	10	46	19	7	15	2	2	58	23	46
2017	11 to 20 years in current department or agency	25	39	22	8	6	0	0	64	14	22
2017	More than 20 years in current department or agency	39	29	24	0	8	0	0	68	8	13
2014	Less than 3 years in current department or agency	36	60	0	4	0	0	0	96	4	21
2014	3 to 10 years in current department or agency	30	32	17	13	5	3	0	64	18	50
2014	11 to 20 years in current department or agency	4	42	18	28	8	0	0	46	36	22
2014	More than 20 years in current department or agency	30	31	25	4	10	0	0	61	14	21

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	28	25	13	24	10	0	0	53	34	45
2020	3 to 10 years in current department or agency	23	20	16	26	15	0	0	43	41	35
2020	11 to 20 years in current department or agency	9	13	28	19	26	5	0	23	48	23
2020	More than 20 years in current department or agency	11	40	27	13	11	0	0	50	23	11
2019	Less than 3 years in current department or agency	40	21	9	11	15	4	0	63	27	44
2019	3 to 10 years in current department or agency	10	10	13	32	35	0	0	19	68	31
2019	11 to 20 years in current department or agency	5	10	35	35	10	5	0	16	47	20
2019	More than 20 years in current department or agency	18	27	27	18	0	0	9	50	20	11
2018	Less than 3 years in current department or agency	21	43	10	13	11	2	0	65	24	35
2018	3 to 10 years in current department or agency	7	7	26	24	36	0	0	13	60	37
2018	11 to 20 years in current department or agency	13	42	16	14	8	5	0	59	24	25
2018	More than 20 years in current department or agency	8	39	30	0	23	0	0	47	23	10
2017	Less than 3 years in current department or agency	44	40	7	5	0	4	0	88	5	33
2017	3 to 10 years in current department or agency	10	43	15	17	11	2	2	55	29	45
2017	11 to 20 years in current department or agency	21	31	23	19	6	0	0	52	25	22
2017	More than 20 years in current department or agency	24	68	0	0	8	0	0	92	8	13
2014	Less than 3 years in current department or agency	42	43	15	0	0	0	0	85	0	21
2014	3 to 10 years in current department or agency	29	23	30	8	8	3	0	53	16	50
2014	11 to 20 years in current department or agency	10	48	4	34	4	0	0	58	38	22
2014	More than 20 years in current department or agency	29	23	25	4	16	4	0	53	20	21

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	12	34	6	21	21	5	0	48	45	45
2020	3 to 10 years in current department or agency	15	14	22	29	20	0	0	29	49	35
2020	11 to 20 years in current department or agency	9	12	22	21	31	5	0	22	55	23
2020	More than 20 years in current department or agency	0	40	29	14	17	0	0	40	31	11
2019	Less than 3 years in current department or agency	30	18	17	16	16	2	0	49	34	45
2019	3 to 10 years in current department or agency	3	3	13	19	61	0	0	6	81	31
2019	11 to 20 years in current department or agency	0	10	20	30	30	10	0	11	67	20
2019	More than 20 years in current department or agency	9	18	36	18	9	0	9	30	30	11
2018	Less than 3 years in current department or agency	11	31	8	27	17	6	0	44	47	35
2018	3 to 10 years in current department or agency	7	13	11	24	45	0	0	20	69	37
2018	11 to 20 years in current department or agency	10	19	32	14	20	5	0	31	36	25
2018	More than 20 years in current department or agency	8	31	38	0	23	0	0	39	23	10
2017	Less than 3 years in current department or agency	28	31	10	2	3	27	0	80	7	33
2017	3 to 10 years in current department or agency	10	34	25	13	13	2	2	46	28	46
2017	11 to 20 years in current department or agency	8	35	26	26	6	0	0	43	32	22
2017	More than 20 years in current department or agency	15	55	23	0	8	0	0	70	8	13
2014	Less than 3 years in current department or agency	36	43	12	4	0	4	0	82	5	21
2014	3 to 10 years in current department or agency	17	35	21	16	6	5	0	55	23	50
2014	11 to 20 years in current department or agency	12	36	26	18	8	0	0	48	26	22
2014	More than 20 years in current department or agency	23	22	32	8	16	0	0	45	24	21

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	25	28	6	20	17	3	0	55	39	45
2020	3 to 10 years in current department or agency	15	31	6	31	18	0	0	46	48	35
2020	11 to 20 years in current department or agency	4	17	28	23	22	5	0	22	48	23
2020	More than 20 years in current department or agency	0	19	40	31	11	0	0	19	42	11
2019	Less than 3 years in current department or agency	24	15	15	27	15	5	0	40	44	45
2019	3 to 10 years in current department or agency	0	10	16	32	42	0	0	10	74	31
2019	11 to 20 years in current department or agency	0	10	45	20	20	5	0	11	42	20
2019	More than 20 years in current department or agency	9	27	27	27	0	0	9	40	30	11
2018	Less than 3 years in current department or agency	8	29	19	19	21	4	0	39	42	35
2018	3 to 10 years in current department or agency	7	7	10	28	49	0	0	14	77	36
2018	11 to 20 years in current department or agency	10	21	21	33	14	0	0	32	47	25
2018	More than 20 years in current department or agency	8	31	46	0	15	0	0	39	15	10
2017	Less than 3 years in current department or agency	36	29	16	17	0	2	0	66	17	33
2017	3 to 10 years in current department or agency	8	39	11	19	15	5	4	51	37	46
2017	11 to 20 years in current department or agency	8	49	25	13	6	0	0	57	19	22
2017	More than 20 years in current department or agency	15	46	24	0	8	7	0	65	8	13
2014	Less than 3 years in current department or agency	19	39	25	13	4	0	0	58	17	21
2014	3 to 10 years in current department or agency	17	35	27	12	7	3	0	53	19	50
2014	11 to 20 years in current department or agency	16	33	26	18	8	0	0	48	26	22
2014	More than 20 years in current department or agency	17	42	24	8	10	0	0	58	18	21

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	66	18	8	5	3	86	5	45
2020	3 to 10 years in current department or agency	67	30	3	0	0	97	0	35
2020	11 to 20 years in current department or agency	61	26	13	0	0	87	0	23
2020	More than 20 years in current department or agency	71	11	8	11	0	81	11	11
2019	Less than 3 years in current department or agency	76	16	7	0	0	93	0	45
2019	3 to 10 years in current department or agency	57	30	0	13	0	87	13	30
2019	11 to 20 years in current department or agency	65	20	15	0	0	85	0	20
2019	More than 20 years in current department or agency	73	18	9	0	0	91	0	11

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	26	27	13	15	19	0	53	34	45
2020	3 to 10 years in current department or agency	11	43	18	21	6	0	55	27	35
2020	11 to 20 years in current department or agency	14	44	9	24	9	0	58	33	23
2020	More than 20 years in current department or agency	11	40	37	13	0	0	50	13	11
2019	Less than 3 years in current department or agency	31	40	9	11	9	0	71	20	45
2019	3 to 10 years in current department or agency	13	26	19	19	23	0	39	42	31
2019	11 to 20 years in current department or agency	10	35	25	30	0	0	45	30	20
2019	More than 20 years in current department or agency	20	30	40	10	0	0	50	10	10
2018	Less than 3 years in current department or agency	25	33	20	9	13	0	58	22	35
2018	3 to 10 years in current department or agency	4	22	22	34	18	0	26	51	37
2018	11 to 20 years in current department or agency	16	40	21	11	11	0	56	22	25
2018	More than 20 years in current department or agency	8	32	45	0	15	0	40	15	10
2017	Less than 3 years in current department or agency	70	19	6	5	0	0	89	5	33
2017	3 to 10 years in current department or agency	31	43	8	13	2	2	76	16	46
2017	11 to 20 years in current department or agency	25	59	10	0	6	0	84	6	22
2017	More than 20 years in current department or agency	22	61	17	0	0	0	83	0	13
2014	Less than 3 years in current department or agency	40	43	17	0	0	0	83	0	21
2014	3 to 10 years in current department or agency	38	38	16	4	2	3	78	6	50
2014	11 to 20 years in current department or agency	30	59	4	4	4	0	88	8	22
2014	More than 20 years in current department or agency	42	27	24	4	0	4	72	4	21

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	21	27	13	27	10	2	49	38	45
2020	3 to 10 years in current department or agency	9	31	18	28	14	0	40	42	35
2020	11 to 20 years in current department or agency	23	19	16	34	8	0	43	41	23
2020	More than 20 years in current department or agency	11	46	27	6	11	0	57	17	11
2019	Less than 3 years in current department or agency	14	44	7	21	9	5	60	32	45
2019	3 to 10 years in current department or agency	3	10	23	35	29	0	13	65	31
2019	11 to 20 years in current department or agency	5	20	35	30	5	5	26	37	20
2019	More than 20 years in current department or agency	30	20	30	20	0	0	50	20	10

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	26	16	9	6	3	0	68	15	45
2020	3 to 10 years in current department or agency	22	25	12	23	12	6	0	50	37	35
2020	11 to 20 years in current department or agency	22	31	23	9	15	0	0	53	24	23
2020	More than 20 years in current department or agency	17	40	33	0	11	0	0	57	11	11
2019	Less than 3 years in current department or agency	52	20	7	18	2	0	0	72	20	44
2019	3 to 10 years in current department or agency	26	39	6	19	10	0	0	65	29	31
2019	11 to 20 years in current department or agency	30	25	20	20	5	0	0	55	25	20
2019	More than 20 years in current department or agency	30	50	10	10	0	0	0	80	10	10
2018	Less than 3 years in current department or agency	23	47	11	13	4	2	0	72	17	35
2018	3 to 10 years in current department or agency	11	27	9	37	16	0	0	38	53	37
2017	Less than 3 years in current department or agency	59	30	7	0	0	4	0	93	0	33
2017	3 to 10 years in current department or agency	46	26	17	7	2	2	0	73	10	46
2017	11 to 20 years in current department or agency	34	36	15	11	0	4	0	73	12	22
2017	More than 20 years in current department or agency	60	30	10	0	0	0	0	90	0	13
2014	Less than 3 years in current department or agency	49	45	0	0	0	6	0	100	0	21
2014	3 to 10 years in current department or agency	47	32	14	3	2	3	0	81	5	50
2014	11 to 20 years in current department or agency	38	42	0	4	8	4	4	87	13	22
2014	More than 20 years in current department or agency	50	23	12	4	6	5	0	77	10	21

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	26	33	18	13	10	0	0	58	23	45
2020	3 to 10 years in current department or agency	22	24	30	15	9	0	0	46	24	35
2020	11 to 20 years in current department or agency	23	20	32	13	12	0	0	43	25	23
2020	More than 20 years in current department or agency	11	27	51	0	11	0	0	38	11	11
2019	Less than 3 years in current department or agency	36	26	15	11	5	6	0	67	18	45
2019	3 to 10 years in current department or agency	10	39	29	16	6	0	0	48	23	31
2019	11 to 20 years in current department or agency	20	40	25	10	5	0	0	60	15	20
2019	More than 20 years in current department or agency	18	55	27	0	0	0	0	73	0	11
2018	Less than 3 years in current department or agency	34	26	26	7	2	6	0	63	9	34
2018	3 to 10 years in current department or agency	9	22	31	13	22	2	0	32	36	37
2018	11 to 20 years in current department or agency	34	24	27	9	3	0	3	60	12	25
2018	More than 20 years in current department or agency	31	16	30	0	15	8	0	51	16	10

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	23	16	15	16	17	12	0	44	38	45
2020	3 to 10 years in current department or agency	10	18	22	13	28	3	6	30	45	35
2020	11 to 20 years in current department or agency	9	11	13	32	29	5	0	21	65	22
2020	More than 20 years in current department or agency	0	11	73	0	17	0	0	11	17	11
2019	Less than 3 years in current department or agency	25	16	18	15	12	10	4	48	31	45
2019	3 to 10 years in current department or agency	0	23	23	30	20	0	3	24	52	30
2019	11 to 20 years in current department or agency	10	10	35	20	10	10	5	24	35	20
2019	More than 20 years in current department or agency	0	36	27	27	0	9	0	40	30	11
2018	Less than 3 years in current department or agency	13	28	15	16	7	17	4	52	29	34
2018	3 to 10 years in current department or agency	4	9	7	29	33	11	7	16	75	37
2018	11 to 20 years in current department or agency	18	13	27	14	14	11	3	36	32	25
2018	More than 20 years in current department or agency	16	16	37	0	30	0	0	32	30	10
2017	Less than 3 years in current department or agency	37	16	14	6	5	17	5	68	13	32
2017	3 to 10 years in current department or agency	10	19	21	18	15	11	6	35	40	46
2017	11 to 20 years in current department or agency	25	24	19	19	4	4	4	54	26	22
2017	More than 20 years in current department or agency	39	29	10	0	8	7	7	79	9	13
2014	Less than 3 years in current department or agency	26	26	9	4	6	25	4	73	15	21
2014	3 to 10 years in current department or agency	23	27	14	13	15	4	4	55	30	50
2014	11 to 20 years in current department or agency	16	23	12	34	12	4	0	40	48	22
2014	More than 20 years in current department or agency	15	39	26	0	4	13	4	65	5	21

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	23	30	23	11	10	2	0	54	22	44
2020	3 to 10 years in current department or agency	20	17	27	30	3	3	0	38	34	35
2020	11 to 20 years in current department or agency	9	40	25	9	17	0	0	49	26	23
2020	More than 20 years in current department or agency	11	46	19	8	17	0	0	57	25	11
2019	Less than 3 years in current department or agency	27	19	26	9	2	10	6	55	13	44
2019	3 to 10 years in current department or agency	13	35	26	23	3	0	0	48	26	31
2019	11 to 20 years in current department or agency	25	25	35	10	5	0	0	50	15	20
2019	More than 20 years in current department or agency	9	45	9	18	0	9	9	67	22	11
2018	Less than 3 years in current department or agency	14	44	16	15	7	4	0	61	22	35
2018	3 to 10 years in current department or agency	4	24	33	20	13	5	0	30	35	37
2018	11 to 20 years in current department or agency	10	29	21	25	8	5	0	42	35	25
2018	More than 20 years in current department or agency	23	25	38	0	15	0	0	47	15	10
2017	Less than 3 years in current department or agency	34	35	10	2	5	12	2	81	8	33
2017	3 to 10 years in current department or agency	23	26	19	19	14	0	0	49	33	45
2017	11 to 20 years in current department or agency	30	37	23	4	6	0	0	67	10	22
2017	More than 20 years in current department or agency	46	36	18	0	0	0	0	82	0	13
2014	Less than 3 years in current department or agency	30	36	11	13	0	10	0	74	14	21
2014	3 to 10 years in current department or agency	31	29	17	14	5	3	0	62	20	50
2014	11 to 20 years in current department or agency	22	18	24	22	8	0	6	43	31	22
2014	More than 20 years in current department or agency	29	42	10	5	10	0	4	74	16	21

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	9	32	11	15	26	0	8	44	44	45
2020	3 to 10 years in current department or agency	10	20	20	29	18	0	4	31	48	35
2020	11 to 20 years in current department or agency	0	17	12	25	32	0	14	20	66	23
2020	More than 20 years in current department or agency	11	40	19	8	17	0	6	54	27	11
2019	Less than 3 years in current department or agency	21	21	23	16	11	0	8	45	30	45
2019	3 to 10 years in current department or agency	10	23	19	26	23	0	0	32	48	31
2019	11 to 20 years in current department or agency	10	15	35	20	10	5	5	28	33	20
2019	More than 20 years in current department or agency	9	27	18	9	18	9	9	44	33	11
2018	Less than 3 years in current department or agency	15	25	14	15	21	4	6	44	40	35
2018	3 to 10 years in current department or agency	7	9	14	18	47	2	4	16	69	37
2018	11 to 20 years in current department or agency	11	24	14	22	30	0	0	34	52	25
2018	More than 20 years in current department or agency	8	16	29	24	15	0	8	26	42	10
2017	Less than 3 years in current department or agency	13	7	21	29	10	2	19	25	49	33
2017	3 to 10 years in current department or agency	8	17	6	22	38	2	6	28	65	46
2017	11 to 20 years in current department or agency	8	26	18	27	18	0	4	35	47	22
2017	More than 20 years in current department or agency	32	8	32	7	7	0	15	46	17	13
2014	Less than 3 years in current department or agency	19	16	15	17	19	15	0	40	42	21
2014	3 to 10 years in current department or agency	13	11	13	28	27	4	4	25	60	50
2014	11 to 20 years in current department or agency	0	14	12	39	22	0	12	16	70	22
2014	More than 20 years in current department or agency	9	26	33	4	25	0	4	36	30	21

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	55	19	13	4	2	3	4	79	6	45
2020	3 to 10 years in current department or agency	43	21	19	6	8	0	4	66	14	35
2020	11 to 20 years in current department or agency	32	39	18	0	8	0	3	73	8	23
2020	More than 20 years in current department or agency	59	16	0	17	0	8	0	82	18	11
2019	Less than 3 years in current department or agency	68	13	15	4	0	0	0	81	4	45
2019	3 to 10 years in current department or agency	29	26	19	23	3	0	0	55	26	31
2019	11 to 20 years in current department or agency	40	25	10	10	5	5	5	72	17	20
2019	More than 20 years in current department or agency	55	36	9	0	0	0	0	91	0	11

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	39	24	18	7	8	3	2	66	16	45
2020	3 to 10 years in current department or agency	46	30	18	0	3	3	0	78	3	35
2020	11 to 20 years in current department or agency	49	31	17	3	0	0	0	80	3	23
2020	More than 20 years in current department or agency	57	19	6	0	11	8	0	82	11	11
2019	Less than 3 years in current department or agency	58	15	20	0	2	4	2	77	2	45
2019	3 to 10 years in current department or agency	52	23	16	6	3	0	0	74	10	31
2019	11 to 20 years in current department or agency	55	10	20	5	0	5	5	72	6	20
2019	More than 20 years in current department or agency	50	40	10	0	0	0	0	90	0	10

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	89	4	4	0	2	0	0	94	2	45
2020	3 to 10 years in current department or agency	72	16	8	4	0	0	0	88	4	35
2020	11 to 20 years in current department or agency	71	5	9	0	8	4	3	82	8	23
2020	More than 20 years in current department or agency	80	0	0	0	11	9	0	87	13	10
2019	Less than 3 years in current department or agency	91	2	4	2	2	0	0	93	4	45
2019	3 to 10 years in current department or agency	74	16	0	0	6	3	0	93	7	31
2019	11 to 20 years in current department or agency	75	0	15	0	0	10	0	83	0	20
2019	More than 20 years in current department or agency	73	9	9	0	0	0	9	90	0	11

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	89	6	2	0	2	0	0	96	2	45
2020	3 to 10 years in current department or agency	79	9	6	4	0	0	3	90	4	34
2020	11 to 20 years in current department or agency	70	14	0	4	4	5	3	92	8	23
2020	More than 20 years in current department or agency	81	0	0	0	11	8	0	89	11	11
2019	Less than 3 years in current department or agency	88	4	2	2	0	0	4	96	2	43
2019	3 to 10 years in current department or agency	77	6	3	3	3	0	6	90	7	31
2019	11 to 20 years in current department or agency	65	0	15	0	5	5	10	76	6	20
2019	More than 20 years in current department or agency	64	18	9	0	0	0	9	90	0	11

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	24	38	17	9	8	3	0	64	18	45
2020	3 to 10 years in current department or agency	17	48	17	15	4	0	0	65	18	35
2020	11 to 20 years in current department or agency	21	34	24	0	16	5	0	58	16	23
2020	More than 20 years in current department or agency	21	42	27	0	11	0	0	63	11	11
2019	Less than 3 years in current department or agency	37	30	19	13	2	0	0	67	15	44
2019	3 to 10 years in current department or agency	10	58	23	10	0	0	0	68	10	31
2019	11 to 20 years in current department or agency	25	40	20	5	5	0	5	68	11	20
2019	More than 20 years in current department or agency	27	36	27	9	0	0	0	64	9	11
2018	Less than 3 years in current department or agency	15	66	13	4	0	2	0	82	4	35
2018	3 to 10 years in current department or agency	9	38	24	16	13	0	0	47	29	37
2018	11 to 20 years in current department or agency	22	40	12	18	6	3	0	64	24	24
2018	More than 20 years in current department or agency	23	32	30	0	15	0	0	55	15	10
2017	Less than 3 years in current department or agency	37	43	10	5	2	2	0	82	7	33
2017	3 to 10 years in current department or agency	18	39	16	9	12	2	3	60	22	46
2017	11 to 20 years in current department or agency	35	39	15	11	0	0	0	74	11	22
2017	More than 20 years in current department or agency	38	54	7	0	0	0	0	93	0	13

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	26	18	13	7	2	62	20	45
2020	3 to 10 years in current department or agency	30	40	12	12	0	7	74	13	34
2020	11 to 20 years in current department or agency	20	49	9	13	4	5	73	18	23
2020	More than 20 years in current department or agency	27	25	37	0	11	0	52	11	11
2019	Less than 3 years in current department or agency	44	25	23	5	2	2	69	7	45
2019	3 to 10 years in current department or agency	13	48	23	3	13	0	61	16	31
2019	11 to 20 years in current department or agency	40	30	15	10	5	0	70	15	20
2019	More than 20 years in current department or agency	36	45	18	0	0	0	82	0	11
2018	Less than 3 years in current department or agency	45	32	15	6	0	2	79	6	35
2018	3 to 10 years in current department or agency	27	29	18	15	4	7	60	21	37
2018	11 to 20 years in current department or agency	43	35	11	6	0	5	82	6	25
2018	More than 20 years in current department or agency	16	53	8	8	15	0	70	23	10
2017	Less than 3 years in current department or agency	64	24	7	4	0	0	89	4	33
2017	3 to 10 years in current department or agency	31	46	12	9	2	0	77	11	46
2017	11 to 20 years in current department or agency	39	51	4	0	6	0	90	6	22
2017	More than 20 years in current department or agency	63	37	0	0	0	0	100	0	13
2014	Less than 3 years in current department or agency	55	39	0	0	0	6	100	0	21
2014	3 to 10 years in current department or agency	44	43	7	3	2	3	89	4	50
2014	11 to 20 years in current department or agency	42	47	8	4	0	0	88	4	22
2014	More than 20 years in current department or agency	44	32	17	0	0	8	82	0	21

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	29	24	29	9	6	0	2	54	16	45
2020	3 to 10 years in current department or agency	25	17	34	15	4	6	0	44	20	35
2020	11 to 20 years in current department or agency	22	52	18	4	0	4	0	77	4	23
2020	More than 20 years in current department or agency	21	34	35	0	11	0	0	55	11	11
2019	Less than 3 years in current department or agency	44	30	11	5	4	4	2	79	10	45
2019	3 to 10 years in current department or agency	23	42	23	0	10	3	0	67	10	31
2019	11 to 20 years in current department or agency	40	30	20	10	0	0	0	70	10	20
2019	More than 20 years in current department or agency	40	40	20	0	0	0	0	80	0	10
2018	Less than 3 years in current department or agency	47	40	11	0	0	2	0	89	0	35
2018	3 to 10 years in current department or agency	30	23	20	18	0	9	0	58	20	36
2018	11 to 20 years in current department or agency	37	43	14	0	0	6	0	85	0	25
2018	More than 20 years in current department or agency	25	53	8	0	15	0	0	77	15	10
2017	Less than 3 years in current department or agency	50	33	5	2	0	10	0	92	2	33
2017	3 to 10 years in current department or agency	32	24	29	12	4	0	0	55	16	46
2017	11 to 20 years in current department or agency	30	50	15	6	0	0	0	80	6	22
2017	More than 20 years in current department or agency	60	23	18	0	0	0	0	82	0	13
2014	Less than 3 years in current department or agency	66	20	10	0	0	4	0	89	0	21
2014	3 to 10 years in current department or agency	45	33	17	2	2	0	2	80	3	50
2014	11 to 20 years in current department or agency	43	45	12	0	0	0	0	88	0	22
2014	More than 20 years in current department or agency	40	33	17	0	0	4	6	81	0	21

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	19	29	23	16	6	5	2	52	24	44
2020	3 to 10 years in current department or agency	23	34	20	18	4	3	0	58	22	35
2020	11 to 20 years in current department or agency	27	39	21	4	0	5	4	73	4	23
2020	More than 20 years in current department or agency	21	17	45	6	11	0	0	38	17	11

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	40	32	9	11	4	3	2	75	15	45
2020	3 to 10 years in current department or agency	30	39	14	7	7	3	0	71	14	34
2020	11 to 20 years in current department or agency	35	13	22	14	4	5	7	54	21	23
2020	More than 20 years in current department or agency	27	35	27	0	11	0	0	63	11	11

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	56	32	6	2	4	0	88	6	45
2020	3 to 10 years in current department or agency	35	33	11	18	4	0	68	21	35
2020	11 to 20 years in current department or agency	33	45	10	0	8	4	81	8	23
2020	More than 20 years in current department or agency	46	19	25	0	11	0	65	11	11
2019	Less than 3 years in current department or agency	49	30	12	7	2	0	79	9	45
2019	3 to 10 years in current department or agency	29	45	10	6	10	0	74	16	31
2019	11 to 20 years in current department or agency	45	25	30	0	0	0	70	0	20
2019	More than 20 years in current department or agency	55	36	9	0	0	0	91	0	11
2018	Less than 3 years in current department or agency	47	39	7	5	2	0	86	7	34
2018	3 to 10 years in current department or agency	18	45	13	11	13	0	63	24	37
2018	11 to 20 years in current department or agency	37	32	22	6	3	0	69	8	25
2018	More than 20 years in current department or agency	39	24	23	0	15	0	63	15	10
2017	Less than 3 years in current department or agency	79	18	3	0	0	0	97	0	33
2017	3 to 10 years in current department or agency	43	34	14	8	2	0	76	10	46
2017	11 to 20 years in current department or agency	52	38	0	10	0	0	90	10	22
2017	More than 20 years in current department or agency	70	30	0	0	0	0	100	0	13
2014	Less than 3 years in current department or agency	72	28	0	0	0	0	100	0	21
2014	3 to 10 years in current department or agency	48	37	8	2	6	0	84	8	50
2014	11 to 20 years in current department or agency	56	36	4	0	4	0	92	4	22
2014	More than 20 years in current department or agency	50	29	21	0	0	0	79	0	21

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	30	18	15	10	0	0	58	25	45
2020	3 to 10 years in current department or agency	17	25	19	29	7	3	0	44	37	35
2020	11 to 20 years in current department or agency	18	21	18	17	17	9	0	43	37	23
2020	More than 20 years in current department or agency	21	54	6	8	11	0	0	75	19	11
2019	Less than 3 years in current department or agency	50	28	5	13	4	0	0	78	16	45
2019	3 to 10 years in current department or agency	13	35	10	26	16	0	0	48	42	31
2019	11 to 20 years in current department or agency	35	20	25	15	5	0	0	55	20	20
2019	More than 20 years in current department or agency	55	18	27	0	0	0	0	73	0	11
2018	Less than 3 years in current department or agency	41	25	21	9	4	0	0	66	13	35
2018	3 to 10 years in current department or agency	15	31	18	15	20	0	0	47	36	37
2018	11 to 20 years in current department or agency	40	22	27	6	3	0	3	64	9	25
2018	More than 20 years in current department or agency	30	39	8	0	23	0	0	70	23	10
2017	Less than 3 years in current department or agency	76	19	2	3	0	0	0	95	3	33
2017	3 to 10 years in current department or agency	35	36	12	11	4	2	0	73	15	46
2017	11 to 20 years in current department or agency	43	25	23	10	0	0	0	67	10	22
2017	More than 20 years in current department or agency	70	23	8	0	0	0	0	92	0	13
2014	Less than 3 years in current department or agency	42	28	19	11	0	0	0	71	11	21
2014	3 to 10 years in current department or agency	47	24	16	2	9	3	0	72	11	50
2014	11 to 20 years in current department or agency	36	52	8	0	4	0	0	88	4	22
2014	More than 20 years in current department or agency	32	36	21	4	6	0	0	69	10	21

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	31	30	15	11	12	0	0	62	23	45
2020	3 to 10 years in current department or agency	21	19	25	31	4	0	0	40	35	35
2020	11 to 20 years in current department or agency	13	34	15	9	19	5	4	52	31	23
2020	More than 20 years in current department or agency	32	43	8	6	11	0	0	75	17	11
2019	Less than 3 years in current department or agency	50	25	13	11	2	0	0	74	13	45
2019	3 to 10 years in current department or agency	13	29	23	29	6	0	0	42	35	31
2019	11 to 20 years in current department or agency	21	37	26	16	0	0	0	58	16	19
2019	More than 20 years in current department or agency	45	36	18	0	0	0	0	82	0	11
2018	Less than 3 years in current department or agency	43	29	17	7	4	0	0	72	11	35
2018	3 to 10 years in current department or agency	15	25	29	13	18	0	0	40	31	37
2018	11 to 20 years in current department or agency	29	30	27	8	3	3	0	61	12	25
2018	More than 20 years in current department or agency	16	54	8	0	23	0	0	70	23	10
2017	Less than 3 years in current department or agency	72	25	0	0	3	0	0	97	3	33
2017	3 to 10 years in current department or agency	32	31	22	11	4	0	0	62	15	45
2017	11 to 20 years in current department or agency	39	41	10	10	0	0	0	80	10	22
2017	More than 20 years in current department or agency	63	37	0	0	0	0	0	100	0	13
2014	Less than 3 years in current department or agency	47	37	10	6	0	0	0	83	6	21
2014	3 to 10 years in current department or agency	44	25	22	3	6	0	0	69	9	50
2014	11 to 20 years in current department or agency	30	58	8	0	4	0	0	88	4	22
2014	More than 20 years in current department or agency	39	34	18	4	6	0	0	73	10	21

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	26	5	13	20	3	0	61	34	45
2020	3 to 10 years in current department or agency	28	30	18	14	10	0	0	58	24	35
2020	11 to 20 years in current department or agency	27	34	11	8	0	15	5	76	10	23
2020	More than 20 years in current department or agency	46	29	6	19	0	0	0	75	19	11
2019	Less than 3 years in current department or agency	46	32	9	11	2	0	0	78	13	45
2019	3 to 10 years in current department or agency	19	42	13	19	3	3	0	63	23	31
2019	11 to 20 years in current department or agency	25	35	35	5	0	0	0	60	5	20
2019	More than 20 years in current department or agency	45	36	9	9	0	0	0	82	9	11
2018	Less than 3 years in current department or agency	37	23	24	4	11	0	0	61	15	35
2018	3 to 10 years in current department or agency	22	24	13	9	18	9	4	54	31	37
2018	11 to 20 years in current department or agency	35	33	11	16	6	0	0	68	22	25
2018	More than 20 years in current department or agency	62	8	8	0	23	0	0	70	23	10
2017	Less than 3 years in current department or agency	37	22	10	4	8	19	0	73	15	33
2017	3 to 10 years in current department or agency	31	35	8	18	5	0	3	68	23	46
2017	11 to 20 years in current department or agency	51	26	14	4	0	0	6	81	5	22
2017	More than 20 years in current department or agency	70	30	0	0	0	0	0	100	0	13
2014	Less than 3 years in current department or agency	38	28	13	11	0	10	0	74	12	21
2014	3 to 10 years in current department or agency	52	17	9	11	8	4	0	72	19	50
2014	11 to 20 years in current department or agency	38	36	8	8	4	0	6	79	13	22
2014	More than 20 years in current department or agency	52	23	8	8	0	4	6	83	8	21

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Less than 3 years in current department or agency	50	35	15	45
2020	3 to 10 years in current department or agency	33	24	43	35
2020	11 to 20 years in current department or agency	12	41	47	23
2020	More than 20 years in current department or agency	6	73	21	11
2019	Less than 3 years in current department or agency	31	27	42	45
2019	3 to 10 years in current department or agency	26	16	58	31
2019	11 to 20 years in current department or agency	20	30	50	20
2019	More than 20 years in current department or agency	9	55	36	11
2018	Less than 3 years in current department or agency	39	37	24	34
2018	3 to 10 years in current department or agency	30	24	46	37
2018	11 to 20 years in current department or agency	19	51	30	25
2018	More than 20 years in current department or agency	16	54	29	10
2017	Less than 3 years in current department or agency	40	30	30	33
2017	3 to 10 years in current department or agency	36	18	46	46
2017	11 to 20 years in current department or agency	14	62	25	22
2017	More than 20 years in current department or agency	15	85	0	13
2014	Less than 3 years in current department or agency	13	39	48	21
2014	3 to 10 years in current department or agency	23	44	33	50
2014	11 to 20 years in current department or agency	16	48	36	22
2014	More than 20 years in current department or agency	25	63	12	21

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Less than 3 years in current department or agency	0	13	59	6	22	0	22
2020	3 to 10 years in current department or agency	8	25	39	8	11	8	11
2019	Less than 3 years in current department or agency	13	0	25	6	50	6	11
2018	Less than 3 years in current department or agency	5	5	45	15	29	0	14
2018	3 to 10 years in current department or agency	0	15	77	0	0	8	13
2017	Less than 3 years in current department or agency	0	17	9	7	67	0	12
2017	3 to 10 years in current department or agency	10	17	48	7	0	17	17
2014	3 to 10 years in current department or agency	8	8	66	0	9999	19	12

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	17	83	45
2020	3 to 10 years in current department or agency	22	78	35
2019	Less than 3 years in current department or agency	23	77	45
2019	3 to 10 years in current department or agency	39	61	31
2018	Less than 3 years in current department or agency	11	89	34
2018	3 to 10 years in current department or agency	40	60	37

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	10

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	10
2019	3 to 10 years in current department or agency	100	12
2018	3 to 10 years in current department or agency	100	14

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	10
2018	3 to 10 years in current department or agency	0	100	14

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	12
2018	3 to 10 years in current department or agency	0	100	14

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	12
2018	3 to 10 years in current department or agency	0	100	14

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	50	50	12
2018	3 to 10 years in current department or agency	45	55	14

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	60	40	10
2019	3 to 10 years in current department or agency	58	42	12
2018	3 to 10 years in current department or agency	61	39	14

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	40	60	10
2019	3 to 10 years in current department or agency	50	50	12

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	42	58	12

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	39	61	14

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	50	50	14

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	34	66	14

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	10
2019	3 to 10 years in current department or agency	100	12
2018	3 to 10 years in current department or agency	100	14

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	10

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	10
2019	3 to 10 years in current department or agency	0	100	12

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	56	44	14

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	58	42	12

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	50	50	12
2018	3 to 10 years in current department or agency	44	56	14

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	10

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	10

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	12
2018	3 to 10 years in current department or agency	0	100	14

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	10

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	10

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	61	39	13

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	13

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	62	38	13

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	13

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	56	44	13

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	13

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	68	32	13

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	13

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	14	10	12	18	16	23	6	34	49	45
2020	3 to 10 years in current department or agency	10	0	17	26	24	19	4	13	65	35
2020	11 to 20 years in current department or agency	9	10	34	16	17	14	0	22	38	23
2020	More than 20 years in current department or agency	0	11	41	0	17	11	21	15	25	11
2019	Less than 3 years in current department or agency	19	17	16	7	14	15	12	49	28	45
2019	3 to 10 years in current department or agency	6	13	29	16	16	19	0	24	40	31
2019	11 to 20 years in current department or agency	5	10	35	10	5	30	5	23	23	20
2019	More than 20 years in current department or agency	9	9	45	9	0	18	9	25	13	11
2018	Less than 3 years in current department or agency	19	24	2	11	5	37	2	70	26	34
2018	3 to 10 years in current department or agency	0	18	15	11	24	25	7	26	52	37
2018	11 to 20 years in current department or agency	8	27	8	25	11	3	19	44	46	25
2018	More than 20 years in current department or agency	8	46	8	0	23	16	0	64	27	10
2017	Less than 3 years in current department or agency	26	9	9	0	0	40	17	80	0	33
2017	3 to 10 years in current department or agency	12	8	26	15	6	22	11	30	32	46
2017	11 to 20 years in current department or agency	12	37	13	11	0	23	4	67	15	22
2017	More than 20 years in current department or agency	21	25	22	0	0	15	17	67	0	13
2014	Less than 3 years in current department or agency	9	22	0	11	4	25	30	67	33	21
2014	3 to 10 years in current department or agency	10	25	26	10	6	12	12	46	21	50
2014	11 to 20 years in current department or agency	6	31	8	22	0	30	4	55	33	22
2014	More than 20 years in current department or agency	16	17	21	12	0	16	18	50	18	20

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	22	23	18	14	16	7	0	48	33	45
2020	3 to 10 years in current department or agency	16	11	24	24	18	6	0	29	45	35
2020	11 to 20 years in current department or agency	9	26	36	9	17	4	0	36	27	23
2020	More than 20 years in current department or agency	21	19	43	6	11	0	0	40	17	11
2019	Less than 3 years in current department or agency	34	25	15	7	7	4	8	67	17	45
2019	3 to 10 years in current department or agency	13	29	26	16	10	6	0	45	28	31
2019	11 to 20 years in current department or agency	25	30	15	20	5	5	0	58	26	20
2019	More than 20 years in current department or agency	18	36	36	9	0	0	0	55	9	11
2018	Less than 3 years in current department or agency	26	28	13	11	2	20	0	67	17	34
2018	3 to 10 years in current department or agency	9	11	24	18	27	11	0	23	50	37
2018	11 to 20 years in current department or agency	18	32	17	8	14	11	0	57	25	25
2018	More than 20 years in current department or agency	47	8	23	8	15	0	0	55	23	10
2017	Less than 3 years in current department or agency	40	26	13	0	0	21	0	84	0	33
2017	3 to 10 years in current department or agency	24	19	26	17	4	6	2	48	24	46
2017	11 to 20 years in current department or agency	21	64	10	6	0	0	0	85	6	22
2017	More than 20 years in current department or agency	70	15	15	0	0	0	0	85	0	13
2014	Less than 3 years in current department or agency	40	26	0	4	0	25	4	94	6	21
2014	3 to 10 years in current department or agency	25	31	31	4	7	3	0	57	10	50
2014	11 to 20 years in current department or agency	16	36	24	10	0	14	0	61	11	22
2014	More than 20 years in current department or agency	31	25	29	4	0	11	0	63	5	20

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	16	84	31
2019	More than 20 years in current department or agency	0	100	10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	16	16	19	11	6	24	9	47	26	44
2020	3 to 10 years in current department or agency	17	11	26	5	6	31	4	43	17	35
2020	11 to 20 years in current department or agency	5	14	33	0	12	28	8	30	18	23
2020	More than 20 years in current department or agency	0	17	41	0	11	11	21	25	15	11
2019	Less than 3 years in current department or agency	19	18	20	2	4	24	14	59	9	45
2019	3 to 10 years in current department or agency	6	13	32	6	6	32	3	30	20	31
2019	11 to 20 years in current department or agency	5	10	35	10	0	35	5	25	17	20
2019	More than 20 years in current department or agency	9	9	45	0	0	18	18	29	0	11
2018	Less than 3 years in current department or agency	17	22	11	5	0	41	5	71	8	34
2018	3 to 10 years in current department or agency	0	26	31	0	7	29	7	41	10	37
2018	11 to 20 years in current department or agency	15	19	25	5	8	14	14	47	18	25
2018	More than 20 years in current department or agency	8	24	37	0	15	16	0	39	17	10
2017	Less than 3 years in current department or agency	20	9	11	0	0	32	28	73	0	33
2017	3 to 10 years in current department or agency	10	11	38	5	8	13	15	29	18	46
2017	11 to 20 years in current department or agency	14	41	6	15	0	17	8	73	20	22
2017	More than 20 years in current department or agency	14	22	32	0	0	15	17	53	0	13
2014	Less than 3 years in current department or agency	13	19	11	0	0	45	13	75	0	21
2014	3 to 10 years in current department or agency	10	22	27	6	3	12	20	47	14	50
2014	11 to 20 years in current department or agency	10	26	18	0	4	38	4	62	7	22
2014	More than 20 years in current department or agency	15	22	21	0	4	28	10	60	6	21

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	22	22	11	2	15	0	58	16	45
2020	3 to 10 years in current department or agency	25	23	29	6	4	14	0	56	11	35
2020	11 to 20 years in current department or agency	14	32	28	0	8	14	4	57	10	23
2020	More than 20 years in current department or agency	21	17	41	0	11	0	11	42	12	11
2019	Less than 3 years in current department or agency	43	16	16	4	2	11	8	73	7	45
2019	3 to 10 years in current department or agency	23	23	29	3	10	13	0	52	15	31
2019	11 to 20 years in current department or agency	25	45	15	10	0	5	0	74	11	20
2019	More than 20 years in current department or agency	27	36	36	0	0	0	0	64	0	11
2018	Less than 3 years in current department or agency	32	28	22	0	0	15	2	73	0	34
2018	3 to 10 years in current department or agency	9	25	37	5	7	18	0	41	13	37
2017	Less than 3 years in current department or agency	48	27	14	0	0	4	8	84	0	33
2017	3 to 10 years in current department or agency	21	22	33	2	6	11	6	51	10	46
2017	11 to 20 years in current department or agency	39	37	10	15	0	0	0	76	15	22
2017	More than 20 years in current department or agency	39	46	15	0	0	0	0	85	0	13
2014	Less than 3 years in current department or agency	43	30	11	0	0	17	0	87	0	21
2014	3 to 10 years in current department or agency	26	35	21	8	2	6	2	67	10	50
2014	11 to 20 years in current department or agency	30	36	16	0	4	14	0	77	5	22
2014	More than 20 years in current department or agency	35	22	21	0	4	18	0	69	5	21

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	50	31	15	0	4	81	4	45
2020	3 to 10 years in current department or agency	52	17	14	12	6	68	18	35
2020	11 to 20 years in current department or agency	15	30	36	8	11	45	19	22
2020	More than 20 years in current department or agency	17	46	29	0	8	63	8	11

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	55	23	9	8	2	3	0	80	11	45
2020	3 to 10 years in current department or agency	48	31	14	3	0	0	4	83	3	35
2020	11 to 20 years in current department or agency	50	19	13	4	10	0	4	72	15	23
2020	More than 20 years in current department or agency	54	35	11	0	0	0	0	89	0	11
2019	Less than 3 years in current department or agency	36	26	24	5	7	0	2	63	13	45
2019	3 to 10 years in current department or agency	45	32	6	10	6	0	0	77	16	31
2019	11 to 20 years in current department or agency	35	40	10	5	10	0	0	75	15	20
2019	More than 20 years in current department or agency	50	30	10	0	10	0	0	80	10	10
2018	Less than 3 years in current department or agency	47	27	11	4	7	0	4	78	11	35
2018	3 to 10 years in current department or agency	38	31	16	9	7	0	0	69	15	37
2018	11 to 20 years in current department or agency	68	14	12	3	3	0	0	83	6	24
2018	More than 20 years in current department or agency	62	15	0	8	15	0	0	77	23	10
2017	Less than 3 years in current department or agency	47	17	18	6	12	0	0	64	18	33
2017	3 to 10 years in current department or agency	42	39	4	9	4	0	2	83	13	46
2017	11 to 20 years in current department or agency	52	10	23	10	6	0	0	62	15	22
2017	More than 20 years in current department or agency	76	17	0	0	0	0	7	100	0	13

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	31	26	8	8	0	0	58	16	45
2020	3 to 10 years in current department or agency	15	37	16	23	9	0	0	52	32	34
2020	11 to 20 years in current department or agency	13	13	35	24	15	0	0	26	39	23
2020	More than 20 years in current department or agency	61	16	17	6	0	0	0	77	6	11
2019	Less than 3 years in current department or agency	31	22	18	27	2	0	0	53	29	45
2019	3 to 10 years in current department or agency	16	32	19	23	10	0	0	48	32	31
2019	11 to 20 years in current department or agency	15	25	25	25	10	0	0	40	35	20
2019	More than 20 years in current department or agency	55	27	0	18	0	0	0	82	18	11
2018	Less than 3 years in current department or agency	35	27	29	8	0	0	0	62	8	35
2018	3 to 10 years in current department or agency	16	20	35	18	11	0	0	36	29	37
2018	11 to 20 years in current department or agency	26	24	30	14	6	0	0	50	20	25
2018	More than 20 years in current department or agency	32	23	8	15	8	15	0	64	26	10
2017	Less than 3 years in current department or agency	39	31	21	7	2	0	0	70	9	33
2017	3 to 10 years in current department or agency	11	14	28	33	11	0	2	26	46	46
2017	11 to 20 years in current department or agency	8	26	28	19	18	0	0	34	37	22
2017	More than 20 years in current department or agency	47	25	7	15	7	0	0	72	21	13

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	31	28	19	13	10	0	0	59	22	45
2020	3 to 10 years in current department or agency	16	29	14	25	12	0	4	47	39	35
2020	11 to 20 years in current department or agency	14	13	39	17	17	0	0	27	34	23
2020	More than 20 years in current department or agency	50	27	11	13	0	0	0	77	13	11
2019	Less than 3 years in current department or agency	52	13	11	17	4	0	4	67	22	45
2019	3 to 10 years in current department or agency	23	19	39	16	3	0	0	42	19	31
2019	11 to 20 years in current department or agency	20	35	10	15	15	0	5	58	32	20
2019	More than 20 years in current department or agency	73	9	0	18	0	0	0	82	18	11
2018	Less than 3 years in current department or agency	46	34	15	2	0	0	2	82	2	34
2018	3 to 10 years in current department or agency	13	22	29	27	9	0	0	36	36	37
2018	11 to 20 years in current department or agency	26	27	22	19	6	0	0	53	25	25
2018	More than 20 years in current department or agency	39	16	8	15	8	15	0	64	26	10
2017	Less than 3 years in current department or agency	44	26	17	2	8	0	2	72	10	33
2017	3 to 10 years in current department or agency	15	25	25	22	8	0	4	42	32	46
2017	11 to 20 years in current department or agency	14	37	10	16	22	0	0	52	38	21
2017	More than 20 years in current department or agency	49	15	7	29	0	0	0	64	29	13

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	29	23	13	21	15	0	0	52	36	45
2020	3 to 10 years in current department or agency	23	14	31	23	9	0	0	36	33	35
2020	11 to 20 years in current department or agency	4	23	45	8	16	0	4	28	25	23
2020	More than 20 years in current department or agency	40	33	27	0	0	0	0	73	0	11
2019	Less than 3 years in current department or agency	23	24	25	15	11	0	2	47	27	45
2019	3 to 10 years in current department or agency	16	32	32	10	10	0	0	48	19	31
2019	11 to 20 years in current department or agency	10	25	25	15	20	0	5	37	37	20
2019	More than 20 years in current department or agency	36	36	18	9	0	0	0	73	9	11
2018	Less than 3 years in current department or agency	23	28	33	7	4	0	6	53	11	35
2018	3 to 10 years in current department or agency	18	22	26	13	21	0	0	40	34	37
2018	11 to 20 years in current department or agency	16	25	27	22	6	5	0	43	29	25
2018	More than 20 years in current department or agency	30	16	16	23	0	15	0	55	27	10
2017	Less than 3 years in current department or agency	37	32	23	8	0	0	0	69	8	33
2017	3 to 10 years in current department or agency	11	18	24	25	18	2	2	30	44	46
2017	11 to 20 years in current department or agency	0	30	24	23	23	0	0	30	47	22
2017	More than 20 years in current department or agency	24	23	29	24	0	0	0	47	24	13

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	56	21	8	8	4	0	2	79	13	45
2020	3 to 10 years in current department or agency	41	25	14	14	3	0	4	69	17	35
2020	11 to 20 years in current department or agency	31	21	32	5	11	0	0	52	16	23
2020	More than 20 years in current department or agency	58	14	21	6	0	0	0	73	6	11
2019	Less than 3 years in current department or agency	39	16	22	14	7	0	2	57	21	45
2019	3 to 10 years in current department or agency	32	35	6	16	10	0	0	68	26	31
2019	11 to 20 years in current department or agency	37	26	26	0	5	0	5	67	6	19
2019	More than 20 years in current department or agency	73	18	0	0	9	0	0	91	9	11
2018	Less than 3 years in current department or agency	60	15	8	4	0	0	13	86	5	35
2018	3 to 10 years in current department or agency	33	27	16	9	15	0	0	60	24	37
2018	11 to 20 years in current department or agency	31	37	9	9	3	0	12	77	14	24
2018	More than 20 years in current department or agency	47	0	16	23	0	15	0	55	26	10
2017	Less than 3 years in current department or agency	63	20	12	0	0	0	4	88	0	33
2017	3 to 10 years in current department or agency	32	15	21	11	14	0	7	51	26	46
2017	11 to 20 years in current department or agency	30	13	17	16	24	0	0	43	40	21
2017	More than 20 years in current department or agency	64	15	7	7	7	0	0	79	14	13

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	31	34	21	4	8	2	66	13	45
2020	3 to 10 years in current department or agency	24	21	38	11	6	0	46	16	35
2020	11 to 20 years in current department or agency	18	22	32	12	11	5	42	24	23
2020	More than 20 years in current department or agency	67	16	0	17	0	0	83	17	11
2019	Less than 3 years in current department or agency	32	37	22	7	2	0	69	9	45
2019	3 to 10 years in current department or agency	13	16	35	23	13	0	29	35	31
2019	11 to 20 years in current department or agency	35	25	10	5	20	5	63	26	20
2019	More than 20 years in current department or agency	64	9	18	0	9	0	73	9	11
2018	Less than 3 years in current department or agency	35	27	19	14	2	2	64	17	35
2018	3 to 10 years in current department or agency	18	20	27	18	18	0	38	36	37
2018	11 to 20 years in current department or agency	48	12	12	14	9	6	63	25	24
2018	More than 20 years in current department or agency	39	8	31	8	15	0	47	23	10
2017	Less than 3 years in current department or agency	40	36	14	8	0	2	78	8	33
2017	3 to 10 years in current department or agency	24	23	21	18	15	0	47	32	44
2017	11 to 20 years in current department or agency	18	37	10	18	18	0	55	36	22
2017	More than 20 years in current department or agency	86	0	8	0	7	0	86	7	13

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	31	8	4	4	4	83	8	45
2020	3 to 10 years in current department or agency	36	9	29	6	8	12	52	15	35
2020	11 to 20 years in current department or agency	31	8	27	0	18	16	47	21	22
2020	More than 20 years in current department or agency	57	22	11	0	0	11	88	0	11

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	31	35	17	12	4	0	0	67	16	45
2020	3 to 10 years in current department or agency	21	34	34	9	3	0	0	54	12	35
2020	11 to 20 years in current department or agency	37	26	19	9	4	5	0	66	14	22
2020	More than 20 years in current department or agency	32	43	0	6	11	8	0	82	18	11
2019	Less than 3 years in current department or agency	48	37	9	2	4	0	0	85	6	43
2019	3 to 10 years in current department or agency	29	26	29	10	6	0	0	55	16	31
2019	11 to 20 years in current department or agency	30	25	30	10	0	0	5	58	11	20
2019	More than 20 years in current department or agency	55	27	9	9	0	0	0	82	9	11
2018	Less than 3 years in current department or agency	43	34	9	8	0	0	6	82	9	35
2018	3 to 10 years in current department or agency	16	20	33	13	18	0	0	36	31	37
2018	11 to 20 years in current department or agency	21	27	32	14	0	0	5	52	15	25
2018	More than 20 years in current department or agency	16	53	8	0	23	0	0	69	23	10
2017	Less than 3 years in current department or agency	49	26	13	5	0	2	5	81	5	33
2017	3 to 10 years in current department or agency	26	31	14	21	6	0	2	58	28	44
2017	11 to 20 years in current department or agency	31	27	25	9	4	4	0	60	14	22
2017	More than 20 years in current department or agency	71	21	7	0	0	0	0	93	0	13

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	18	41	18	18	6	0	0	59	23	45
2020	3 to 10 years in current department or agency	13	35	15	24	9	0	4	50	35	35
2020	11 to 20 years in current department or agency	19	23	23	19	11	5	0	44	32	22
2020	More than 20 years in current department or agency	40	37	13	0	11	0	0	77	11	11
2019	Less than 3 years in current department or agency	42	24	26	6	2	0	0	66	7	44
2019	3 to 10 years in current department or agency	0	35	16	26	19	0	3	37	47	31
2019	11 to 20 years in current department or agency	11	32	11	32	16	0	0	42	47	19
2019	More than 20 years in current department or agency	36	36	18	9	0	0	0	73	9	11
2018	Less than 3 years in current department or agency	30	32	17	7	6	0	8	68	14	35
2018	3 to 10 years in current department or agency	11	11	33	24	20	0	0	22	45	37
2018	11 to 20 years in current department or agency	23	25	16	25	6	0	5	51	32	25
2018	More than 20 years in current department or agency	24	15	24	15	23	0	0	39	37	10
2017	Less than 3 years in current department or agency	54	24	12	0	0	2	8	87	0	33
2017	3 to 10 years in current department or agency	19	28	33	2	15	0	2	48	18	44
2017	11 to 20 years in current department or agency	22	18	18	39	4	0	0	40	43	22
2017	More than 20 years in current department or agency	22	35	15	29	0	0	0	56	29	13

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	23	27	25	13	10	3	0	51	23	45
2020	3 to 10 years in current department or agency	20	35	28	13	4	0	0	55	17	35
2020	11 to 20 years in current department or agency	19	19	27	12	13	9	0	41	28	22
2020	More than 20 years in current department or agency	50	16	34	0	0	0	0	66	0	11
2019	Less than 3 years in current department or agency	40	36	13	7	4	0	0	76	11	44
2019	3 to 10 years in current department or agency	6	39	23	16	13	0	3	47	30	31
2019	11 to 20 years in current department or agency	15	25	15	30	15	0	0	40	45	20
2019	More than 20 years in current department or agency	27	36	27	0	9	0	0	64	9	11
2018	Less than 3 years in current department or agency	35	31	17	7	6	0	4	69	13	35
2018	3 to 10 years in current department or agency	7	30	20	14	30	0	0	36	43	36
2018	11 to 20 years in current department or agency	29	14	22	27	3	0	5	46	32	25
2018	More than 20 years in current department or agency	31	24	8	15	23	0	0	55	37	10
2017	Less than 3 years in current department or agency	52	26	6	0	5	0	10	87	6	33
2017	3 to 10 years in current department or agency	38	20	14	15	8	0	4	61	24	44
2017	11 to 20 years in current department or agency	35	9	29	19	4	4	0	46	24	22
2017	More than 20 years in current department or agency	46	24	15	7	8	0	0	70	15	13

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	29	8	2	12	3	77	15	45
2020	3 to 10 years in current department or agency	35	35	24	0	7	0	70	7	34
2020	11 to 20 years in current department or agency	43	20	18	6	4	10	69	11	21
2020	More than 20 years in current department or agency	57	25	0	0	11	8	89	11	11
2019	Less than 3 years in current department or agency	60	17	14	7	2	0	77	9	44
2019	3 to 10 years in current department or agency	35	48	10	3	3	0	84	6	31

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	28	24	22	15	11	51	27	45
2020	3 to 10 years in current department or agency	22	27	34	15	3	49	18	35
2020	11 to 20 years in current department or agency	13	35	23	13	15	49	28	22
2020	More than 20 years in current department or agency	44	37	8	11	0	81	11	11

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	26	21	2	2	0	0	75	4	45
2020	3 to 10 years in current department or agency	28	39	22	6	0	0	6	71	6	35
2020	11 to 20 years in current department or agency	30	32	19	8	5	0	5	66	14	22
2020	More than 20 years in current department or agency	67	22	11	0	0	0	0	89	0	11
2019	Less than 3 years in current department or agency	66	24	2	7	0	0	0	91	7	44
2019	3 to 10 years in current department or agency	58	19	16	3	3	0	0	77	6	31
2019	11 to 20 years in current department or agency	40	30	25	0	0	0	5	74	0	20
2019	More than 20 years in current department or agency	45	55	0	0	0	0	0	100	0	11
2018	Less than 3 years in current department or agency	54	27	11	6	0	0	2	83	6	35
2018	3 to 10 years in current department or agency	49	29	13	7	2	0	0	78	9	37
2018	11 to 20 years in current department or agency	50	27	14	3	0	0	5	82	3	25
2018	More than 20 years in current department or agency	38	17	23	0	8	15	0	64	9	10
2017	Less than 3 years in current department or agency	65	16	11	0	0	0	7	88	0	33
2017	3 to 10 years in current department or agency	41	24	24	4	7	0	0	65	11	44
2017	11 to 20 years in current department or agency	31	47	12	6	4	0	0	78	10	22
2017	More than 20 years in current department or agency	64	22	0	14	0	0	0	86	14	13

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	29	19	2	0	2	0	78	2	45
2020	3 to 10 years in current department or agency	47	35	16	3	0	0	0	81	3	35
2020	11 to 20 years in current department or agency	47	18	26	0	4	0	5	68	4	23
2020	More than 20 years in current department or agency	63	16	11	11	0	0	0	79	11	11
2019	Less than 3 years in current department or agency	62	19	16	4	0	0	0	81	4	44
2019	3 to 10 years in current department or agency	55	19	13	10	3	0	0	74	13	31
2019	11 to 20 years in current department or agency	65	10	15	0	5	0	5	79	5	20
2019	More than 20 years in current department or agency	82	18	0	0	0	0	0	100	0	11
2018	Less than 3 years in current department or agency	66	15	9	4	7	0	0	81	11	35
2018	3 to 10 years in current department or agency	47	35	11	7	0	0	0	82	7	37
2018	11 to 20 years in current department or agency	54	20	6	6	6	0	9	81	13	24
2018	More than 20 years in current department or agency	38	23	8	8	23	0	0	61	31	10
2017	Less than 3 years in current department or agency	78	8	4	2	5	0	2	89	7	33
2017	3 to 10 years in current department or agency	50	21	23	6	0	0	0	72	6	46
2017	11 to 20 years in current department or agency	43	29	14	14	0	0	0	72	14	22
2017	More than 20 years in current department or agency	78	15	0	7	0	0	0	93	7	13

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	50	40	9	0	2	89	2	45
2020	3 to 10 years in current department or agency	56	21	20	3	0	77	3	34
2020	11 to 20 years in current department or agency	39	22	25	10	4	61	14	23
2020	More than 20 years in current department or agency	67	22	0	11	0	89	11	11

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	85	8	2	2	0	0	2	96	2	45
2020	3 to 10 years in current department or agency	65	20	8	4	0	3	0	88	4	35
2020	11 to 20 years in current department or agency	64	19	5	4	4	0	4	87	8	23
2020	More than 20 years in current department or agency	79	11	0	0	11	0	0	89	11	11
2019	Less than 3 years in current department or agency	87	7	2	0	0	0	4	98	0	44
2019	3 to 10 years in current department or agency	77	10	3	0	3	0	6	93	3	31
2019	11 to 20 years in current department or agency	65	0	15	0	10	0	10	72	11	20
2019	More than 20 years in current department or agency	91	9	0	0	0	0	0	100	0	11
2018	Less than 3 years in current department or agency	77	11	4	0	2	0	6	93	2	35
2018	3 to 10 years in current department or agency	63	16	8	2	4	0	7	84	7	37
2018	11 to 20 years in current department or agency	65	13	11	0	0	0	11	88	0	25
2018	More than 20 years in current department or agency	54	8	15	0	23	0	0	63	23	10

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	72	13	6	0	7	0	2	87	7	45
2020	3 to 10 years in current department or agency	52	11	18	13	0	3	4	67	14	35
2020	11 to 20 years in current department or agency	73	10	5	0	8	0	4	87	8	23
2020	More than 20 years in current department or agency	56	34	0	0	11	0	0	89	11	11
2019	Less than 3 years in current department or agency	63	15	12	5	4	0	2	79	9	45
2019	3 to 10 years in current department or agency	45	19	13	6	16	0	0	65	23	31
2019	11 to 20 years in current department or agency	60	25	5	5	5	0	0	85	10	20
2019	More than 20 years in current department or agency	60	10	10	0	10	0	10	78	11	10
2018	Less than 3 years in current department or agency	83	2	7	0	4	0	4	89	5	35
2018	3 to 10 years in current department or agency	47	20	13	2	18	0	0	66	20	37
2018	11 to 20 years in current department or agency	57	6	20	6	6	0	6	67	12	24
2018	More than 20 years in current department or agency	77	0	0	8	15	0	0	77	23	10
2017	Less than 3 years in current department or agency	88	4	3	0	0	0	4	97	0	33
2017	3 to 10 years in current department or agency	62	18	7	4	6	0	2	82	11	46
2017	11 to 20 years in current department or agency	71	15	6	4	4	0	0	86	8	22
2017	More than 20 years in current department or agency	85	8	7	0	0	0	0	93	0	13

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	71	19	8	2	0	0	0	90	2	45
2020	3 to 10 years in current department or agency	43	33	18	0	0	3	4	81	0	35
2020	11 to 20 years in current department or agency	69	13	9	9	0	0	0	82	9	23
2020	More than 20 years in current department or agency	62	27	0	0	11	0	0	89	11	11
2019	Less than 3 years in current department or agency	53	28	17	0	0	0	2	82	0	45
2019	3 to 10 years in current department or agency	45	35	13	0	6	0	0	81	6	31
2019	11 to 20 years in current department or agency	50	45	5	0	0	0	0	95	0	20
2019	More than 20 years in current department or agency	64	27	0	9	0	0	0	91	9	11
2018	Less than 3 years in current department or agency	68	21	6	4	0	0	0	89	4	35
2018	3 to 10 years in current department or agency	47	29	13	7	4	0	0	76	11	37
2018	11 to 20 years in current department or agency	52	25	11	5	0	0	8	83	6	25
2018	More than 20 years in current department or agency	46	31	8	0	15	0	0	77	15	10
2017	Less than 3 years in current department or agency	77	12	4	2	3	0	2	91	5	33
2017	3 to 10 years in current department or agency	48	40	2	4	4	0	2	90	8	45
2017	11 to 20 years in current department or agency	48	46	0	6	0	0	0	94	6	22
2017	More than 20 years in current department or agency	69	31	0	0	0	0	0	100	0	13

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	18	11	6	9	0	74	15	45
2020	3 to 10 years in current department or agency	44	24	18	9	4	0	69	13	35
2020	11 to 20 years in current department or agency	57	8	14	13	8	0	65	21	23
2020	More than 20 years in current department or agency	48	29	6	6	11	0	77	17	11
2019	Less than 3 years in current department or agency	64	7	15	5	5	2	73	11	45
2019	3 to 10 years in current department or agency	35	19	16	6	23	0	55	29	31
2019	11 to 20 years in current department or agency	40	30	25	0	5	0	70	5	20
2019	More than 20 years in current department or agency	45	18	18	9	0	9	70	10	11
2018	Less than 3 years in current department or agency	60	27	8	2	2	0	88	4	35
2018	3 to 10 years in current department or agency	27	20	13	15	24	0	47	40	37
2018	11 to 20 years in current department or agency	45	17	16	14	0	8	67	15	25
2018	More than 20 years in current department or agency	55	23	0	0	23	0	77	23	10
2017	Less than 3 years in current department or agency	77	13	6	3	0	2	91	3	33
2017	3 to 10 years in current department or agency	35	29	5	23	6	2	66	30	46
2017	11 to 20 years in current department or agency	43	38	10	10	0	0	81	10	22
2017	More than 20 years in current department or agency	82	10	0	8	0	0	92	8	13

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	72	4	2	0	2	20	95	3	45
2020	3 to 10 years in current department or agency	44	6	13	3	0	35	76	4	35
2020	11 to 20 years in current department or agency	56	17	0	0	0	27	100	0	23
2020	More than 20 years in current department or agency	60	32	0	0	0	8	100	0	11
2019	Less than 3 years in current department or agency	56	22	2	2	0	18	96	2	45
2019	3 to 10 years in current department or agency	57	13	3	0	3	23	91	4	30
2019	11 to 20 years in current department or agency	55	20	0	0	0	25	100	0	20
2019	More than 20 years in current department or agency	64	9	0	0	0	27	100	0	11
2018	Less than 3 years in current department or agency	68	8	2	2	0	19	95	3	35
2018	3 to 10 years in current department or agency	49	18	2	0	0	31	97	0	37
2018	11 to 20 years in current department or agency	59	16	0	0	0	25	100	0	25
2018	More than 20 years in current department or agency	84	8	0	0	0	8	100	0	10
2017	Less than 3 years in current department or agency	64	7	2	2	0	25	95	3	33
2017	3 to 10 years in current department or agency	59	12	6	0	2	22	90	2	46
2017	11 to 20 years in current department or agency	61	31	0	0	0	8	100	0	22
2017	More than 20 years in current department or agency	83	7	0	0	0	10	100	0	13

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	77	11	4	4	2	0	2	89	6	45
2020	3 to 10 years in current department or agency	57	35	8	0	0	0	0	92	0	35
2020	11 to 20 years in current department or agency	60	31	4	0	0	0	5	96	0	23
2020	More than 20 years in current department or agency	73	17	11	0	0	0	0	89	0	11
2019	Less than 3 years in current department or agency	71	27	0	0	0	0	2	100	0	45
2019	3 to 10 years in current department or agency	71	19	10	0	0	0	0	90	0	31
2019	11 to 20 years in current department or agency	60	30	5	5	0	0	0	90	5	20
2019	More than 20 years in current department or agency	82	9	0	0	0	0	9	100	0	11
2018	Less than 3 years in current department or agency	75	21	4	0	0	0	0	96	0	35
2018	3 to 10 years in current department or agency	47	37	9	2	0	4	0	88	2	37
2018	11 to 20 years in current department or agency	67	22	3	0	0	3	5	97	0	25
2018	More than 20 years in current department or agency	92	0	0	0	0	0	8	100	0	10
2017	Less than 3 years in current department or agency	74	12	10	0	0	0	4	90	0	33
2017	3 to 10 years in current department or agency	53	36	6	2	0	0	2	91	2	46
2017	11 to 20 years in current department or agency	65	23	13	0	0	0	0	87	0	22
2017	More than 20 years in current department or agency	76	24	0	0	0	0	0	100	0	13

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	75	11	9	0	3	0	2	88	3	45
2020	3 to 10 years in current department or agency	76	12	9	3	0	0	0	88	3	35
2020	11 to 20 years in current department or agency	69	14	8	0	0	4	5	91	0	23
2020	More than 20 years in current department or agency	89	0	11	0	0	0	0	89	0	11
2019	Less than 3 years in current department or agency	68	14	6	2	2	0	8	89	4	45
2019	3 to 10 years in current department or agency	81	10	6	3	0	0	0	90	3	31
2019	11 to 20 years in current department or agency	80	10	5	0	0	0	5	95	0	20
2019	More than 20 years in current department or agency	91	0	0	0	0	0	9	100	0	11
2018	Less than 3 years in current department or agency	64	12	6	9	0	0	8	84	9	35
2018	3 to 10 years in current department or agency	74	9	4	2	7	0	5	86	9	37
2018	11 to 20 years in current department or agency	70	3	11	0	0	0	16	87	0	25
2018	More than 20 years in current department or agency	85	0	0	0	0	15	0	100	0	10
2017	Less than 3 years in current department or agency	71	9	8	7	0	0	4	84	7	33
2017	3 to 10 years in current department or agency	73	13	2	5	2	0	5	91	7	46
2017	11 to 20 years in current department or agency	92	4	4	0	0	0	0	96	0	22
2017	More than 20 years in current department or agency	100	0	0	0	0	0	0	100	0	13

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	39	4	6	3	0	2	86	10	44
2020	3 to 10 years in current department or agency	31	51	11	4	3	0	0	82	6	35
2020	11 to 20 years in current department or agency	43	22	25	5	0	0	5	69	5	23
2020	More than 20 years in current department or agency	63	19	19	0	0	0	0	81	0	11
2019	Less than 3 years in current department or agency	62	19	16	0	0	0	4	84	0	44
2019	3 to 10 years in current department or agency	55	29	6	10	0	0	0	84	10	31
2019	11 to 20 years in current department or agency	40	30	20	10	0	0	0	70	10	20
2019	More than 20 years in current department or agency	45	27	18	0	0	0	9	80	0	11
2018	Less than 3 years in current department or agency	48	35	13	4	0	0	0	83	4	35
2018	3 to 10 years in current department or agency	36	31	24	0	8	0	0	67	8	37
2018	11 to 20 years in current department or agency	49	17	21	5	3	0	5	69	9	25
2018	More than 20 years in current department or agency	69	16	0	0	0	15	0	100	0	10
2017	Less than 3 years in current department or agency	51	27	13	5	0	0	4	81	5	33
2017	3 to 10 years in current department or agency	45	34	11	5	4	0	2	80	9	46
2017	11 to 20 years in current department or agency	49	19	22	6	4	0	0	69	10	22
2017	More than 20 years in current department or agency	85	7	8	0	0	0	0	92	0	13

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	36	17	7	4	3	71	12	45
2020	3 to 10 years in current department or agency	13	46	38	0	3	0	59	3	35
2020	11 to 20 years in current department or agency	17	33	32	14	4	0	50	18	23
2020	More than 20 years in current department or agency	27	51	21	0	0	0	79	0	11

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	24	20	33	11	8	3	46	20	45
2020	3 to 10 years in current department or agency	6	36	34	18	6	0	42	24	35
2020	11 to 20 years in current department or agency	5	13	52	26	4	0	18	30	23
2020	More than 20 years in current department or agency	19	58	13	11	0	0	77	11	11
2019	Less than 3 years in current department or agency	19	39	34	4	4	0	58	7	45
2019	3 to 10 years in current department or agency	6	26	48	16	3	0	32	19	31
2019	11 to 20 years in current department or agency	25	5	55	10	5	0	30	15	20
2019	More than 20 years in current department or agency	45	18	18	18	0	0	64	18	11
2018	Less than 3 years in current department or agency	24	42	23	8	2	0	67	11	35
2018	3 to 10 years in current department or agency	9	16	53	14	9	0	25	22	37
2018	11 to 20 years in current department or agency	13	32	33	19	3	0	45	22	25
2018	More than 20 years in current department or agency	31	32	15	15	8	0	63	23	10
2017	Less than 3 years in current department or agency	31	31	33	5	0	0	62	5	33
2017	3 to 10 years in current department or agency	8	12	50	17	11	0	21	29	46
2017	11 to 20 years in current department or agency	12	22	40	22	4	0	34	26	22
2017	More than 20 years in current department or agency	24	40	15	22	0	0	64	22	13

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	10	18	35	22	12	3	35	29	45
2020	3 to 10 years in current department or agency	9	33	41	13	3	0	16	42	35
2020	11 to 20 years in current department or agency	12	27	47	9	5	0	14	39	23
2020	More than 20 years in current department or agency	0	11	14	40	27	8	73	11	11
2019	Less than 3 years in current department or agency	12	7	32	22	27	0	49	19	45
2019	3 to 10 years in current department or agency	16	23	39	19	3	0	23	39	31
2019	11 to 20 years in current department or agency	5	26	47	11	11	0	21	32	19
2019	More than 20 years in current department or agency	0	20	10	20	50	0	70	20	10
2018	Less than 3 years in current department or agency	2	17	26	28	27	0	55	19	34
2018	3 to 10 years in current department or agency	23	16	43	16	2	0	18	39	36
2018	11 to 20 years in current department or agency	6	19	41	21	13	0	34	25	25
2018	More than 20 years in current department or agency	8	15	39	23	16	0	39	23	10
2017	Less than 3 years in current department or agency	5	0	36	27	32	0	59	5	33
2017	3 to 10 years in current department or agency	7	33	46	4	10	0	14	40	46
2017	11 to 20 years in current department or agency	8	19	33	22	19	0	40	27	22
2017	More than 20 years in current department or agency	0	15	21	49	15	0	64	15	13

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	32	42	8	13	4	2	0	75	17	45
2020	3 to 10 years in current department or agency	23	47	14	14	3	0	0	69	17	35
2020	11 to 20 years in current department or agency	27	39	16	18	0	0	0	66	18	23
2020	More than 20 years in current department or agency	27	35	37	0	0	0	0	63	0	11
2019	Less than 3 years in current department or agency	19	37	21	19	0	4	0	59	20	45
2019	3 to 10 years in current department or agency	6	39	29	19	3	3	0	47	23	31
2019	11 to 20 years in current department or agency	20	55	0	20	0	5	0	79	21	20
2019	More than 20 years in current department or agency	18	45	36	0	0	0	0	64	0	11
2018	Less than 3 years in current department or agency	12	52	17	11	8	0	0	64	19	35
2018	3 to 10 years in current department or agency	7	30	27	23	13	0	0	37	36	36
2018	11 to 20 years in current department or agency	23	38	25	5	6	3	0	63	11	25
2018	More than 20 years in current department or agency	39	24	23	0	15	0	0	63	15	10
2017	Less than 3 years in current department or agency	32	20	24	13	6	0	6	55	20	33
2017	3 to 10 years in current department or agency	29	37	12	15	8	0	0	66	23	46
2017	11 to 20 years in current department or agency	30	49	15	6	0	0	0	79	6	22
2017	More than 20 years in current department or agency	46	32	15	0	0	8	0	84	0	13

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	23	40	17	11	10	63	21	45
2020	3 to 10 years in current department or agency	22	32	16	18	12	54	30	35
2020	11 to 20 years in current department or agency	31	34	13	18	4	65	22	23
2020	More than 20 years in current department or agency	27	40	22	11	0	67	11	11

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	22	8	9	13	0	0	70	22	45
2020	3 to 10 years in current department or agency	21	34	24	18	0	0	3	57	18	35
2020	11 to 20 years in current department or agency	25	27	15	18	5	11	0	58	26	22
2020	More than 20 years in current department or agency	25	38	16	0	11	0	11	70	12	11

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	50	24	13	7	6	0	0	74	13	45
2020	3 to 10 years in current department or agency	39	34	15	6	3	0	3	75	9	35
2020	11 to 20 years in current department or agency	36	25	19	5	4	11	0	68	11	22
2020	More than 20 years in current department or agency	25	57	8	0	11	0	0	81	11	11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	32	27	14	18	10	0	58	28	45
2020	3 to 10 years in current department or agency	8	20	35	21	13	3	29	35	34
2020	11 to 20 years in current department or agency	22	28	20	8	17	5	53	26	23
2020	More than 20 years in current department or agency	11	29	37	0	23	0	40	23	11
2019	Less than 3 years in current department or agency	25	30	24	11	4	6	59	16	45
2019	3 to 10 years in current department or agency	3	23	32	10	29	3	27	40	31
2019	11 to 20 years in current department or agency	10	35	15	25	15	0	45	40	20
2019	More than 20 years in current department or agency	27	36	27	9	0	0	64	9	11
2018	Less than 3 years in current department or agency	27	36	12	17	7	2	64	24	35
2018	3 to 10 years in current department or agency	7	16	18	27	32	0	23	59	36
2018	11 to 20 years in current department or agency	3	34	24	22	11	5	39	35	25
2018	More than 20 years in current department or agency	24	24	29	0	23	0	48	23	10
2017	Less than 3 years in current department or agency	43	35	11	10	0	0	78	10	33
2017	3 to 10 years in current department or agency	10	32	28	20	10	0	42	31	46
2017	11 to 20 years in current department or agency	19	38	19	14	10	0	57	24	21
2017	More than 20 years in current department or agency	24	61	15	0	0	0	85	0	13

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	39	4	7	89	7	45
2020	3 to 10 years in current department or agency	28	51	12	8	79	8	35
2020	11 to 20 years in current department or agency	45	38	8	9	83	9	23
2020	More than 20 years in current department or agency	29	35	35	0	65	0	11

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	45	6	7	4	0	83	11	44
2020	3 to 10 years in current department or agency	33	39	13	15	0	0	72	15	35
2020	11 to 20 years in current department or agency	41	38	8	13	0	0	79	13	23
2020	More than 20 years in current department or agency	21	46	17	8	0	8	73	9	11

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	30	17	8	4	0	71	12	45
2020	3 to 10 years in current department or agency	28	53	18	0	0	0	82	0	35
2020	11 to 20 years in current department or agency	32	47	12	9	0	0	79	9	23
2020	More than 20 years in current department or agency	11	52	29	0	0	8	68	0	11

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	37	7	0	4	93	0	44
2020	3 to 10 years in current department or agency	35	51	0	11	3	88	12	34
2020	11 to 20 years in current department or agency	47	27	13	8	5	78	9	22
2020	More than 20 years in current department or agency	25	46	29	0	0	71	0	11

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Most positive or least negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	83	13	5	95	45
2020	3 to 10 years in current department or agency	81	19	0	100	35
2020	11 to 20 years in current department or agency	66	34	0	100	23
2020	More than 20 years in current department or agency	50	32	19	81	11

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	58	33	2	2	2	3	93	4	45
2020	3 to 10 years in current department or agency	42	43	11	3	0	0	86	3	35
2020	11 to 20 years in current department or agency	52	22	21	0	0	5	78	0	23
2020	More than 20 years in current department or agency	46	35	19	0	0	0	81	0	11

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	60	18	2	9	8	3	0	80	18	45
2020	3 to 10 years in current department or agency	37	38	10	12	0	0	3	77	12	35
2020	11 to 20 years in current department or agency	55	13	10	13	4	5	0	71	18	23
2020	More than 20 years in current department or agency	43	38	8	0	11	0	0	81	11	11

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	62	22	5	4	4	3	86	9	45
2020	3 to 10 years in current department or agency	42	45	6	3	4	0	87	6	35
2020	11 to 20 years in current department or agency	38	45	8	5	4	0	83	9	23
2020	More than 20 years in current department or agency	17	57	16	11	0	0	73	11	11

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	36	8	8	8	0	77	15	14
2020	3 to 10 years in current department or agency	19	55	8	19	0	0	73	19	10
2019	Less than 3 years in current department or agency	30	24	12	33	0	0	55	33	14
2019	3 to 10 years in current department or agency	18	36	27	0	9	9	60	10	11

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	100	0	14
2020	3 to 10 years in current department or agency	90	10	10

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	30	14	8	21	0	0	58	29	14

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	5	95	45
2020	3 to 10 years in current department or agency	11	89	35
2020	11 to 20 years in current department or agency	23	77	23
2020	More than 20 years in current department or agency	0	100	11

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	8	92	45
2020	3 to 10 years in current department or agency	8	92	35
2020	11 to 20 years in current department or agency	23	77	23
2020	More than 20 years in current department or agency	11	89	11
2019	Less than 3 years in current department or agency	13	87	45
2019	3 to 10 years in current department or agency	16	84	31
2019	11 to 20 years in current department or agency	15	85	20
2019	More than 20 years in current department or agency	0	100	11
2017	Less than 3 years in current department or agency	11	89	32
2017	3 to 10 years in current department or agency	19	81	46
2017	11 to 20 years in current department or agency	27	73	22
2014	Less than 3 years in current department or agency	0	100	21
2014	3 to 10 years in current department or agency	32	68	50

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2014	3 to 10 years in current department or agency	71	29	16

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2014	3 to 10 years in current department or agency	31	53	0	8	8	0	0	84	16	12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	53	29	2	3	4	5	4	90	7	44
2020	3 to 10 years in current department or agency	46	32	8	0	0	6	9	90	0	35
2020	11 to 20 years in current department or agency	46	35	10	5	4	0	0	81	9	23
2020	More than 20 years in current department or agency	43	19	17	0	11	0	11	69	12	11

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	56	14	0	65	35	45
2020	3 to 10 years in current department or agency	16	73	11	0	82	18	35
2020	11 to 20 years in current department or agency	14	61	21	4	81	19	23
2020	More than 20 years in current department or agency	0	89	11	0	100	0	11

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	66	34	14

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	21	9	7	21	0	0	63	28	14

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	6	16	9	14	35	0	20	27	61	14

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	60	17	8	2	4	0	9	85	7	45
2020	3 to 10 years in current department or agency	44	17	8	8	11	0	11	69	22	35
2020	11 to 20 years in current department or agency	39	9	12	15	5	0	20	60	25	22
2020	More than 20 years in current department or agency	81	8	11	0	0	0	0	89	0	11
2019	Less than 3 years in current department or agency	45	22	11	4	2	2	15	80	7	45
2019	3 to 10 years in current department or agency	39	23	6	16	10	0	6	66	28	31
2019	11 to 20 years in current department or agency	35	10	10	25	10	0	10	50	39	20
2019	More than 20 years in current department or agency	82	18	0	0	0	0	0	100	0	11
2018	Less than 3 years in current department or agency	50	13	13	2	5	0	17	76	8	34
2018	3 to 10 years in current department or agency	40	9	20	14	9	4	4	53	25	37

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Office of the Secretary to the Governor General by Question 109. In total, how many years have you been working in your current department or agency?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture