2020 Public Service Employee Survey Results for Public Health Agency of Canada by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 30 50 3 15 2 0 0 80 17 383
2020 Non-supervisor 36 44 4 13 3 0 0 80 16 1078

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 82 13 3 2 0 1 0 95 2 377
2020 Non-supervisor 81 13 2 2 1 0 1 95 3 1070
2017 Supervisor 73 18 2 4 1 1 1 93 4 366
2017 Non-supervisor 75 17 3 2 1 1 1 94 3 937
2014 Supervisor 73 16 5 3 1 0 1 90 4 411
2014 Non-supervisor 71 19 4 2 1 1 1 92 4 1115

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 30 44 8 13 5 0 0 74 18 382
2020 Non-supervisor 33 43 7 13 3 0 0 76 17 1077
2019 Supervisor 44 35 8 8 6 0 0 79 14 406
2019 Non-supervisor 46 34 6 9 4 0 0 81 13 1083
2017 Supervisor 41 37 5 9 7 0 0 78 17 368
2017 Non-supervisor 41 35 5 13 5 0 0 76 18 942
2014 Supervisor 36 32 8 14 9 0 0 69 23 412
2014 Non-supervisor 37 35 8 11 9 0 0 72 20 1113

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 28 41 13 11 5 0 2 71 16 380
2020 Non-supervisor 33 40 12 10 4 0 1 74 14 1074
2019 Supervisor 40 39 9 8 4 0 0 79 11 404
2019 Non-supervisor 33 40 11 12 4 0 1 73 16 1079
2018 Supervisor 36 38 8 14 3 0 1 74 17 331
2018 Non-supervisor 26 43 10 15 5 0 1 70 20 852
2017 Supervisor 32 42 10 10 5 0 0 74 15 368
2017 Non-supervisor 33 39 10 13 5 0 0 72 18 941
2014 Supervisor 26 41 13 14 4 0 1 68 18 410
2014 Non-supervisor 30 40 11 13 6 0 0 70 19 1112

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 35 42 9 10 3 0 1 78 13 380
2020 Non-supervisor 42 37 9 9 3 0 1 80 12 1071
2019 Supervisor 59 30 6 4 2 0 0 88 6 402
2019 Non-supervisor 50 33 8 6 3 0 0 84 8 1074
2017 Supervisor 56 31 6 4 1 0 0 88 6 365
2017 Non-supervisor 52 34 6 6 2 0 0 86 8 936
2014 Supervisor 52 36 7 4 1 0 0 88 5 411
2014 Non-supervisor 48 34 8 5 3 0 0 83 9 1113

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 27 30 12 15 16 0 0 57 31 382
2020 Non-supervisor 42 33 10 9 5 0 0 76 14 1075
2019 Supervisor 45 32 9 9 4 0 0 78 13 405
2019 Non-supervisor 50 31 7 8 5 0 0 81 12 1082
2018 Supervisor 37 35 9 11 7 0 0 73 18 327
2018 Non-supervisor 48 32 8 7 3 0 0 81 10 846
2017 Supervisor 36 34 10 12 7 0 0 71 20 367
2017 Non-supervisor 49 32 7 7 4 0 0 81 12 941
2014 Supervisor 29 33 11 17 10 0 0 62 27 412
2014 Non-supervisor 42 30 11 10 7 0 0 72 17 1116

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 39 41 10 6 3 0 0 81 9 380
2020 Non-supervisor 40 41 8 7 4 0 0 81 11 1074
2019 Supervisor 44 37 9 7 3 0 0 81 9 405
2019 Non-supervisor 35 38 12 9 6 0 0 73 15 1083
2018 Supervisor 40 37 11 8 4 0 0 77 12 330
2018 Non-supervisor 29 43 12 10 5 0 0 72 15 847
2017 Supervisor 41 43 5 8 2 0 0 85 10 368
2017 Non-supervisor 31 44 9 10 6 0 0 75 16 942
2014 Supervisor 30 49 8 9 4 0 0 79 13 412
2014 Non-supervisor 27 45 12 9 7 0 0 71 16 1116

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 31 39 12 11 7 0 0 70 18 383
2020 Non-supervisor 37 35 11 8 7 0 0 73 16 1079
2019 Supervisor 31 39 11 12 6 0 0 70 19 405
2019 Non-supervisor 36 34 12 12 6 0 0 70 18 1081
2018 Supervisor 28 30 18 14 10 0 0 59 23 331
2018 Non-supervisor 29 33 16 13 9 0 0 62 22 850
2017 Supervisor 26 37 13 12 11 0 0 64 23 368
2017 Non-supervisor 28 37 13 12 9 1 0 65 22 941
2014 Supervisor 20 34 17 19 9 0 0 55 28 412
2014 Non-supervisor 24 37 14 16 10 0 0 61 26 1115

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 27 40 12 14 6 0 0 68 21 380
2020 Non-supervisor 32 40 11 12 5 0 0 72 17 1075
2019 Supervisor 43 38 7 7 4 0 0 81 11 405
2019 Non-supervisor 30 40 10 14 5 0 0 71 19 1077
2018 Supervisor 33 44 8 11 4 0 0 77 15 331
2018 Non-supervisor 28 41 12 13 6 0 0 69 19 847
2017 Supervisor 36 42 6 9 7 0 0 78 16 367
2017 Non-supervisor 31 38 11 14 6 0 0 70 20 941

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 51 36 6 5 1 0 0 88 6 383
2020 Non-supervisor 47 37 8 6 3 0 0 84 8 1075
2019 Supervisor 54 33 7 4 2 0 0 87 5 405
2019 Non-supervisor 40 38 10 8 4 0 0 78 12 1079
2018 Supervisor 54 35 7 3 1 0 0 89 4 331
2018 Non-supervisor 36 44 10 7 3 0 0 80 10 852
2017 Supervisor 43 41 8 5 3 0 0 84 8 367
2017 Non-supervisor 39 37 11 8 4 1 0 77 12 941
2014 Supervisor 42 39 10 7 1 1 0 82 9 411
2014 Non-supervisor 36 40 11 8 4 1 0 77 12 1114

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 36 40 9 10 5 0 0 76 15 382
2020 Non-supervisor 37 36 11 10 6 0 0 73 16 1079
2019 Supervisor 40 35 12 8 5 0 0 74 14 404
2019 Non-supervisor 34 36 12 11 7 0 0 70 18 1079
2018 Supervisor 35 34 13 10 8 0 0 69 18 330
2018 Non-supervisor 31 36 12 13 9 0 0 67 22 852
2017 Supervisor 31 40 9 11 8 0 0 72 20 367
2017 Non-supervisor 29 37 12 12 9 0 0 66 22 942

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 57 34 5 3 1 0 0 90 4 378
2020 Non-supervisor 54 32 8 4 2 0 0 87 6 1071
2019 Supervisor 60 29 8 2 1 0 0 89 3 400
2019 Non-supervisor 48 34 11 5 3 0 0 82 7 1074
2018 Supervisor 59 30 7 2 1 0 0 90 3 327
2018 Non-supervisor 44 38 11 5 2 0 0 82 7 845
2017 Supervisor 61 30 5 3 1 0 0 91 4 368
2017 Non-supervisor 47 38 9 4 2 0 0 85 6 942
2014 Supervisor 67 26 5 2 1 0 0 93 3 411
2014 Non-supervisor 57 28 10 3 1 0 0 86 4 1115

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 37 43 7 8 5 0 0 81 13 379
2020 Non-supervisor 34 37 13 10 5 0 0 72 15 1072
2019 Supervisor 39 40 9 8 4 0 0 79 11 403
2019 Non-supervisor 30 40 13 11 6 0 0 69 17 1078
2018 Supervisor 37 36 10 9 6 1 0 74 16 328
2018 Non-supervisor 27 39 12 15 7 0 0 66 22 848
2017 Supervisor 34 42 8 10 6 0 0 76 16 368
2017 Non-supervisor 29 39 10 14 6 0 0 69 21 940
2014 Supervisor 29 46 8 11 6 0 0 75 17 411
2014 Non-supervisor 22 41 12 17 8 0 0 62 25 1116

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 38 41 11 6 4 0 0 78 11 383
2020 Non-supervisor 38 35 12 9 6 0 0 73 15 1079
2019 Supervisor 46 36 8 5 4 0 0 82 10 404
2019 Non-supervisor 36 34 14 10 6 0 0 70 16 1080
2018 Supervisor 43 31 11 9 5 0 0 75 14 325
2018 Non-supervisor 35 34 14 11 7 0 0 69 17 848
2017 Supervisor 39 32 10 12 7 0 0 72 18 368
2017 Non-supervisor 34 36 12 12 7 0 0 70 18 942
2014 Supervisor 33 37 11 14 5 0 0 70 19 411
2014 Non-supervisor 29 38 13 13 8 0 0 67 21 1114

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 31 42 10 11 5 0 0 74 16 382
2020 Non-supervisor 35 39 10 9 5 1 0 76 14 1070
2019 Supervisor 37 38 11 9 4 1 1 76 13 401
2019 Non-supervisor 37 37 12 9 4 0 1 74 13 1056
2018 Supervisor 34 35 12 9 8 1 0 70 18 331
2018 Non-supervisor 28 38 16 12 5 0 1 67 17 847
2017 Supervisor 33 40 10 11 5 0 1 73 17 368
2017 Non-supervisor 33 37 12 11 5 1 1 71 17 941
2014 Supervisor 28 41 10 14 6 0 0 70 20 411
2014 Non-supervisor 28 39 15 11 7 0 0 67 17 1115

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 38 42 10 6 3 0 0 81 9 383
2020 Non-supervisor 46 36 10 5 3 0 0 82 8 1079
2019 Supervisor 45 40 7 5 2 0 0 85 8 407
2019 Non-supervisor 41 37 10 7 4 0 0 78 12 1083
2018 Supervisor 42 34 14 8 2 0 0 76 10 331
2018 Non-supervisor 35 40 12 9 4 0 0 75 13 850
2017 Supervisor 43 41 8 6 2 0 0 85 8 368
2017 Non-supervisor 38 38 11 8 4 0 0 76 12 939
2014 Supervisor 38 39 10 8 4 0 0 77 12 411
2014 Non-supervisor 34 40 14 8 4 0 0 75 12 1116

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 12 16 20 23 30 0 0 28 52 381
2020 Non-supervisor 32 33 21 9 5 0 0 65 14 1069
2019 Supervisor 21 33 22 16 8 0 0 53 25 404
2019 Non-supervisor 44 33 14 6 2 0 0 77 8 1075
2018 Supervisor 22 26 23 18 10 0 0 48 28 330
2018 Non-supervisor 40 36 14 7 3 0 0 76 10 851
2017 Supervisor 17 33 27 14 9 0 1 50 23 367
2017 Non-supervisor 42 38 13 5 2 0 1 80 7 941
2014 Supervisor 17 25 24 18 14 0 1 43 33 412
2014 Non-supervisor 35 39 17 6 3 0 0 74 9 1116

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 21 29 37 10 3 0 0 13 50 383
2020 Non-supervisor 12 24 37 19 7 0 1 27 36 1079
2019 Supervisor 8 23 39 20 9 0 1 29 31 404
2019 Non-supervisor 8 21 39 22 9 0 1 31 30 1078
2018 Supervisor 10 24 44 16 6 0 0 22 33 330
2018 Non-supervisor 8 21 40 20 8 1 1 29 30 845
2017 Supervisor 13 27 41 13 6 0 0 19 40 368
2017 Non-supervisor 10 24 36 19 8 1 2 28 35 938
2014 Supervisor 15 32 36 12 4 0 1 16 47 412
2014 Non-supervisor 11 28 34 18 6 1 1 24 41 1113

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 22 27 29 14 7 0 1 21 49 383
2020 Non-supervisor 10 18 28 24 17 2 1 43 28 1076
2019 Supervisor 7 18 29 28 17 0 1 45 25 402
2019 Non-supervisor 8 14 27 28 20 2 1 49 23 1073
2018 Supervisor 13 15 36 23 12 1 0 36 28 328
2018 Non-supervisor 8 21 26 27 14 2 1 43 30 843
2017 Supervisor 11 21 32 24 11 0 0 35 33 365
2017 Non-supervisor 12 19 27 23 14 2 3 39 32 933
2014 Supervisor 14 26 33 17 8 1 1 26 41 411
2014 Non-supervisor 14 23 30 20 10 2 2 31 38 1112

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 27 27 28 14 4 0 0 18 54 382
2020 Non-supervisor 15 25 32 17 8 2 1 26 41 1072
2019 Supervisor 22 26 32 14 5 0 1 19 48 402
2019 Non-supervisor 19 28 29 14 7 1 1 22 48 1077
2018 Supervisor 27 28 29 10 4 0 0 15 55 328
2018 Non-supervisor 22 26 30 14 5 2 2 20 49 841
2017 Supervisor 27 28 31 9 4 0 1 13 56 368
2017 Non-supervisor 22 26 30 11 7 1 3 19 50 935
2014 Supervisor 43 26 21 7 2 0 0 9 69 411
2014 Non-supervisor 33 30 21 9 5 1 2 14 64 1112

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 22 33 29 13 3 0 0 15 55 379
2020 Non-supervisor 10 16 31 26 15 1 1 42 26 1078
2019 Supervisor 9 24 40 20 6 0 0 26 34 401
2019 Non-supervisor 7 15 30 30 15 1 1 46 23 1077
2018 Supervisor 12 25 35 17 9 1 0 26 38 329
2018 Non-supervisor 7 15 32 30 15 0 1 46 23 841
2017 Supervisor 13 26 39 16 5 0 0 22 39 366
2017 Non-supervisor 8 15 31 28 14 1 2 44 24 931
2014 Supervisor 20 31 29 15 3 0 0 19 52 412
2014 Non-supervisor 12 20 31 24 10 1 2 35 33 1112

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 33 26 26 10 4 0 1 14 59 383
2020 Non-supervisor 14 19 26 23 15 2 1 39 34 1076
2019 Supervisor 18 29 30 18 6 0 0 24 46 401
2019 Non-supervisor 12 17 29 22 16 2 2 40 30 1076
2018 Supervisor 25 29 30 11 5 0 0 16 54 329
2018 Non-supervisor 16 21 27 19 13 1 3 33 39 846
2017 Supervisor 29 29 26 11 5 1 1 15 58 365
2017 Non-supervisor 17 22 25 17 13 2 3 32 42 936
2014 Supervisor 34 33 23 7 3 0 1 10 68 410
2014 Non-supervisor 21 25 25 16 9 1 2 26 47 1112

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 18 25 25 24 7 0 1 31 44 382
2020 Non-supervisor 11 15 22 26 20 4 2 49 28 1076
2019 Supervisor 12 20 30 26 11 0 1 37 32 400
2019 Non-supervisor 9 17 26 23 20 2 3 46 27 1075
2018 Supervisor 15 27 32 17 9 0 0 26 42 328
2018 Non-supervisor 12 18 25 22 17 3 3 42 32 840
2017 Supervisor 11 25 32 22 9 0 1 32 36 368
2017 Non-supervisor 13 17 26 22 15 3 4 41 32 935
2014 Supervisor 16 20 35 22 5 0 1 28 37 411
2014 Non-supervisor 12 17 27 22 15 2 5 39 32 1111

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 26 25 31 12 4 0 0 17 52 379
2020 Non-supervisor 13 21 33 18 11 3 1 31 35 1074
2019 Supervisor 23 29 33 11 3 1 1 14 52 406
2019 Non-supervisor 15 25 32 15 10 2 1 26 41 1075
2018 Supervisor 25 33 29 10 3 0 0 13 59 329
2018 Non-supervisor 18 27 30 14 8 2 1 23 47 844
2017 Supervisor 23 32 31 9 4 1 1 13 55 367
2017 Non-supervisor 17 25 30 13 8 2 4 23 45 936
2014 Supervisor 33 30 26 8 1 0 1 10 64 412
2014 Non-supervisor 26 27 26 12 7 1 2 19 54 1112

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 5 19 41 25 9 0 0 34 25 383
2020 Non-supervisor 7 14 36 30 12 1 1 42 21 1077
2019 Supervisor 14 23 38 18 7 0 0 25 37 404
2019 Non-supervisor 10 22 32 23 12 0 0 36 32 1077
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 28 34 14 9 7 4 4 67 17 382
2020 Non-supervisor 28 27 15 9 6 9 7 64 18 1074
2019 Supervisor 34 36 10 7 6 4 3 75 14 406
2019 Non-supervisor 30 26 14 12 6 6 5 63 21 1080
2018 Supervisor 27 38 14 12 6 2 1 67 19 330
2018 Non-supervisor 22 26 18 11 10 7 6 55 24 854
2017 Supervisor 25 40 12 11 8 2 3 68 19 367
2017 Non-supervisor 27 26 13 12 11 5 6 60 25 942
2014 Supervisor 35 36 11 9 7 1 2 72 16 412
2014 Non-supervisor 29 29 13 14 9 4 3 62 24 1116

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 50 30 6 7 6 0 0 81 13 383
2020 Non-supervisor 50 25 7 9 7 2 0 76 17 1075
2019 Supervisor 58 26 7 5 4 0 0 84 9 403
2019 Non-supervisor 44 28 9 11 7 1 0 72 18 1078
2018 Supervisor 45 32 8 8 6 1 0 78 14 331
2018 Non-supervisor 36 31 10 11 11 1 0 68 22 851
2017 Supervisor 45 36 5 8 5 0 0 82 13 367
2017 Non-supervisor 41 28 9 12 10 0 0 69 22 941
2014 Supervisor 52 25 6 11 6 0 0 77 17 411
2014 Non-supervisor 38 28 11 13 9 1 0 67 22 1115

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 58 28 5 6 3 0 0 85 10 381
2020 Non-supervisor 61 24 6 7 3 0 0 85 10 1070
2019 Supervisor 58 28 6 6 1 0 0 86 7 403
2019 Non-supervisor 55 29 6 7 4 0 0 83 11 1081
2018 Supervisor 48 36 6 7 3 0 0 84 10 330
2018 Non-supervisor 48 34 6 7 5 0 0 82 11 851
2017 Supervisor 49 36 7 6 2 0 0 85 8 366
2017 Non-supervisor 47 33 8 8 4 0 0 80 12 942
2014 Supervisor 46 37 7 8 2 0 0 83 11 412
2014 Non-supervisor 43 35 9 9 4 0 0 79 12 1113

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 55 33 3 5 3 0 0 89 8 382
2020 Non-supervisor 51 31 8 5 4 1 0 83 9 1059
2019 Supervisor 57 33 6 3 2 0 0 90 4 405
2019 Non-supervisor 47 34 10 5 3 1 0 81 9 1079
2018 Supervisor 48 36 7 4 4 0 0 85 8 331
2018 Non-supervisor 38 40 10 7 4 1 0 79 11 852

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 55 25 9 3 3 4 2 84 7 382
2020 Non-supervisor 48 22 11 4 3 8 3 79 9 1076
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 68 17 8 4 3 1 0 85 6 382
2020 Non-supervisor 49 26 12 5 4 1 3 78 9 1078
2019 Supervisor 68 22 5 2 2 0 0 91 4 406
2019 Non-supervisor 51 25 12 6 3 1 2 79 9 1080

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 42 28 11 10 6 1 1 72 17 382
2020 Non-supervisor 43 31 11 8 6 0 1 75 14 1075
2019 Supervisor 47 32 8 6 6 0 0 80 12 404
2019 Non-supervisor 44 30 12 8 5 0 0 75 13 1080
2018 Supervisor 37 35 13 9 7 0 0 71 16 328
2018 Non-supervisor 45 31 10 8 6 1 0 76 14 841
2017 Supervisor 37 38 8 11 6 0 0 76 17 367
2017 Non-supervisor 42 34 8 8 6 1 0 77 14 942
2014 Supervisor 29 42 12 11 6 0 0 71 17 411
2014 Non-supervisor 36 35 13 10 6 0 0 71 16 1116

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 46 26 11 5 7 3 2 75 13 381
2020 Non-supervisor 51 23 12 5 6 2 2 77 11 1076

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 44 34 6 8 7 1 0 79 15 380
2020 Non-supervisor 46 29 10 7 6 1 1 76 14 1079
2019 Supervisor 51 29 9 5 5 0 1 81 10 404
2019 Non-supervisor 47 27 10 9 5 1 1 75 14 1076
2018 Supervisor 46 30 10 8 5 0 0 76 14 328
2018 Non-supervisor 46 31 8 9 6 0 0 77 15 839
2017 Supervisor 44 32 8 10 6 0 0 76 16 366
2017 Non-supervisor 44 31 9 9 7 0 0 76 15 941
2014 Supervisor 38 35 12 11 3 1 0 73 15 411
2014 Non-supervisor 40 32 11 10 7 1 0 73 17 1115

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 40 60 383
2020 Non-supervisor 41 59 1079

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 51 19 5 4 4 4 12 84 10 383
2020 Non-supervisor 51 18 6 3 3 5 13 85 7 1080

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 49 24 9 10 7 0 1 74 17 383
2020 Non-supervisor 54 27 8 6 5 0 1 82 11 1078
2019 Supervisor 56 25 9 7 4 0 0 80 11 405
2019 Non-supervisor 51 28 9 7 5 0 0 80 12 1083
2018 Supervisor 47 27 11 8 6 0 0 74 15 329
2018 Non-supervisor 50 27 9 7 6 0 0 77 14 843
2017 Supervisor 50 28 7 8 6 0 0 79 14 368
2017 Non-supervisor 52 25 9 7 7 0 0 77 14 940
2014 Supervisor 40 31 13 9 6 0 0 71 16 411
2014 Non-supervisor 46 29 10 9 6 0 0 74 15 1116
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 31 31 14 9 6 7 0 68 17 383
2020 Non-supervisor 41 28 11 6 5 8 0 75 12 1080
2019 Supervisor 29 40 12 9 6 4 0 72 16 404
2019 Non-supervisor 38 27 13 9 5 7 0 71 15 1083
2018 Supervisor 26 34 16 13 10 1 0 62 23 330
2018 Non-supervisor 28 31 18 9 7 6 1 64 17 849
2017 Supervisor 22 42 13 11 8 4 0 67 20 365
2017 Non-supervisor 26 31 17 11 7 8 0 62 20 940
2014 Supervisor 23 35 15 17 8 3 0 59 25 410
2014 Non-supervisor 21 33 15 11 9 11 0 60 22 1114

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 22 38 13 14 11 2 0 62 25 379
2020 Non-supervisor 39 32 12 8 6 3 0 74 14 1076
2019 Supervisor 26 39 16 10 8 1 0 66 18 403
2019 Non-supervisor 35 30 15 9 7 3 0 67 17 1079
2018 Supervisor 21 35 17 16 10 1 0 57 27 329
2018 Non-supervisor 26 32 16 13 10 3 0 60 24 849
2017 Supervisor 21 39 16 12 10 1 0 61 23 368
2017 Non-supervisor 23 32 16 15 10 3 0 57 27 942
2014 Supervisor 19 31 17 20 12 1 0 50 33 411
2014 Non-supervisor 18 32 19 16 11 4 0 52 28 1114

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 14 34 21 15 11 4 0 50 28 381
2020 Non-supervisor 28 34 16 10 6 6 0 65 18 1076
2019 Supervisor 18 38 18 14 9 3 0 57 25 403
2019 Non-supervisor 23 30 17 16 8 6 0 56 25 1077
2018 Supervisor 14 33 20 20 13 1 0 47 33 329
2018 Non-supervisor 18 28 18 19 10 6 1 50 32 846
2017 Supervisor 14 39 17 16 12 2 0 54 28 368
2017 Non-supervisor 17 28 18 18 12 6 0 48 32 940
2014 Supervisor 10 30 20 25 14 1 0 41 39 411
2014 Non-supervisor 14 26 20 20 15 7 0 42 37 1113

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 11 33 17 19 18 3 0 44 38 383
2020 Non-supervisor 22 30 16 18 10 4 0 54 29 1078
2019 Supervisor 15 37 17 19 10 1 0 53 30 404
2019 Non-supervisor 20 32 15 19 11 3 0 54 30 1080
2018 Supervisor 15 35 17 16 16 1 0 50 33 329
2018 Non-supervisor 15 29 16 20 15 3 1 46 37 850
2017 Supervisor 11 35 18 21 13 1 0 47 34 366
2017 Non-supervisor 15 28 17 22 15 3 0 44 39 942
2014 Supervisor 9 33 18 26 15 0 0 42 41 411
2014 Non-supervisor 12 28 17 24 16 4 0 41 41 1114

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 26 28 21 10 5 9 1 60 17 382
2020 Non-supervisor 32 23 17 8 5 13 3 65 15 1078
2019 Supervisor 29 29 21 8 5 7 0 63 14 405
2019 Non-supervisor 36 22 17 7 4 11 2 67 13 1082
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 19 38 17 17 7 2 0 59 24 382
2020 Non-supervisor 29 44 12 9 4 1 0 75 13 1076
2019 Supervisor 22 41 17 14 6 1 0 63 20 403
2019 Non-supervisor 29 41 16 9 4 1 0 71 13 1079
2018 Supervisor 23 44 16 13 3 0 0 68 17 331
2018 Non-supervisor 25 43 16 11 5 1 0 68 16 849
2017 Supervisor 19 42 15 15 8 1 0 61 23 368
2017 Non-supervisor 26 37 18 11 5 2 0 65 17 940
2014 Supervisor 22 44 15 11 6 1 0 67 18 410
2014 Non-supervisor 21 42 20 12 5 1 0 64 16 1114

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 7 28 21 26 18 1 0 35 44 380
2020 Non-supervisor 21 35 18 16 8 2 0 57 24 1070
2019 Supervisor 11 33 21 22 11 3 0 45 34 404
2019 Non-supervisor 15 34 20 17 8 6 0 52 27 1074

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 32 41 11 7 5 4 0 76 13 380
2020 Non-supervisor 28 35 15 12 4 5 2 67 17 1071
2019 Supervisor 33 39 11 10 5 1 0 73 15 402
2019 Non-supervisor 28 33 16 13 6 3 1 64 19 1080
2018 Supervisor 41 38 10 7 3 1 0 79 10 329
2018 Non-supervisor 24 39 15 11 5 3 1 67 17 845
2017 Supervisor 42 36 12 5 3 1 1 80 8 367
2017 Non-supervisor 34 36 12 10 4 3 1 73 15 938
2014 Supervisor 38 37 10 9 4 2 0 77 13 410
2014 Non-supervisor 28 37 14 11 5 4 1 68 18 1111

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 21 42 21 10 4 2 0 64 14 380
2020 Non-supervisor 30 38 18 7 3 3 0 71 11 1077
2019 Supervisor 28 36 20 9 6 1 0 65 15 403
2019 Non-supervisor 31 35 20 9 4 2 0 67 13 1067
2018 Supervisor 31 40 18 8 3 1 0 71 11 329
2018 Non-supervisor 28 39 17 8 5 2 0 68 14 845

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 16 22 20 15 12 12 3 45 32 382
2020 Non-supervisor 20 20 18 12 11 16 3 49 29 1077
2019 Supervisor 17 23 17 17 16 8 2 45 36 406
2019 Non-supervisor 17 18 20 16 14 11 4 41 36 1080
2018 Supervisor 19 18 20 17 17 6 2 41 37 329
2018 Non-supervisor 12 22 19 18 15 11 3 40 39 848
2017 Supervisor 18 24 15 16 16 7 4 47 36 368
2017 Non-supervisor 15 20 18 15 21 9 3 40 40 938
2014 Supervisor 13 18 18 21 21 7 3 34 47 410
2014 Non-supervisor 12 17 19 19 20 11 2 33 45 1112

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 16 36 18 16 10 3 0 54 27 381
2020 Non-supervisor 26 34 13 14 9 4 1 63 24 1077
2019 Supervisor 21 36 14 16 12 2 0 58 28 405
2019 Non-supervisor 25 30 15 16 12 2 0 56 28 1079
2018 Supervisor 17 34 17 17 14 1 0 51 31 330
2018 Non-supervisor 18 30 17 17 14 3 0 50 32 848
2017 Supervisor 19 36 16 20 8 0 0 55 29 367
2017 Non-supervisor 22 29 15 17 14 2 0 53 32 943
2014 Supervisor 17 35 18 18 10 1 0 53 28 410
2014 Non-supervisor 22 31 18 15 12 2 0 54 28 1112

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 19 31 13 18 16 2 1 52 35 383
2020 Non-supervisor 22 28 14 15 15 4 2 53 32 1077
2019 Supervisor 19 27 14 14 23 2 1 47 39 405
2019 Non-supervisor 19 24 16 16 21 3 2 45 38 1079
2018 Supervisor 19 24 13 19 23 1 1 44 43 329
2018 Non-supervisor 14 20 15 21 25 3 2 36 48 845
2017 Supervisor 18 28 13 21 18 1 1 46 40 366
2017 Non-supervisor 15 19 14 20 27 2 2 36 50 938
2014 Supervisor 17 23 17 21 19 1 2 41 42 410
2014 Non-supervisor 12 19 13 24 26 3 2 33 53 1112

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 35 25 17 10 11 0 2 61 21 383
2020 Non-supervisor 43 26 14 8 6 0 3 71 14 1081
2019 Supervisor 46 27 15 5 4 0 2 74 10 406
2019 Non-supervisor 48 24 15 6 3 1 4 76 9 1079

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 44 21 18 9 6 1 2 66 15 383
2020 Non-supervisor 39 29 18 6 4 1 2 70 11 1074
2019 Supervisor 53 24 11 5 2 1 2 81 8 403
2019 Non-supervisor 43 26 16 8 4 1 2 72 12 1078

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 76 11 4 1 2 3 2 92 3 380
2020 Non-supervisor 75 9 4 2 2 4 3 91 5 1077
2019 Supervisor 81 7 3 3 1 2 3 93 4 405
2019 Non-supervisor 73 10 4 2 3 5 3 90 6 1076

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 78 8 2 2 1 1 8 94 3 382
2020 Non-supervisor 71 12 4 2 1 2 7 91 4 1077
2019 Supervisor 83 5 1 1 1 1 8 97 2 404
2019 Non-supervisor 77 6 4 2 2 2 7 92 4 1073

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 23 48 14 9 4 3 0 73 13 383
2020 Non-supervisor 26 42 15 8 4 4 1 72 13 1077
2019 Supervisor 28 41 17 8 4 2 0 70 13 407
2019 Non-supervisor 22 43 17 10 4 3 1 67 15 1079
2018 Supervisor 26 35 25 7 6 2 0 62 13 329
2018 Non-supervisor 19 36 24 10 8 3 0 57 19 847
2017 Supervisor 22 40 19 12 6 1 0 63 18 367
2017 Non-supervisor 18 35 21 15 7 4 0 55 23 940

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 30 43 14 8 5 0 0 73 13 381
2020 Non-supervisor 40 36 11 7 4 3 0 78 10 1071
2019 Supervisor 36 39 13 6 3 2 0 77 10 404
2019 Non-supervisor 37 38 11 8 4 2 0 76 12 1074
2018 Supervisor 41 39 11 5 3 0 0 80 9 328
2018 Non-supervisor 38 38 12 7 3 1 0 78 11 851
2017 Supervisor 36 43 11 7 3 1 0 80 10 366
2017 Non-supervisor 37 41 12 6 3 1 0 79 9 942
2014 Supervisor 39 36 13 8 2 2 0 77 10 410
2014 Non-supervisor 38 37 13 5 4 3 0 78 9 1111

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 34 38 15 8 2 3 0 75 10 377
2020 Non-supervisor 38 32 16 5 3 6 0 75 8 1076
2019 Supervisor 45 33 12 4 3 3 1 81 7 405
2019 Non-supervisor 44 32 13 5 2 3 0 79 8 1076
2018 Supervisor 42 37 12 5 1 2 0 81 7 326
2018 Non-supervisor 40 33 14 5 3 4 0 76 9 851
2017 Supervisor 39 40 12 4 4 2 0 81 7 367
2017 Non-supervisor 40 33 15 5 3 4 0 76 9 938
2014 Supervisor 43 35 12 4 1 3 0 81 6 410
2014 Non-supervisor 40 32 14 4 3 6 0 77 8 1108

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 24 32 23 9 3 8 0 62 14 383
2020 Non-supervisor 30 29 19 7 3 11 1 67 11 1078

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 42 34 11 5 5 3 1 78 10 382
2020 Non-supervisor 40 31 10 7 4 7 2 77 11 1074

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 45 38 7 5 5 0 0 82 10 381
2020 Non-supervisor 55 30 7 5 2 0 0 86 7 1073
2019 Supervisor 48 34 8 5 4 1 0 82 9 406
2019 Non-supervisor 51 33 8 5 3 0 0 84 8 1080
2018 Supervisor 44 35 8 8 5 0 0 80 12 326
2018 Non-supervisor 43 37 10 5 3 0 0 81 9 849
2017 Supervisor 41 40 11 5 3 0 0 81 9 368
2017 Non-supervisor 43 36 11 5 4 0 0 79 10 942
2014 Supervisor 40 36 11 9 4 0 0 76 13 409
2014 Non-supervisor 43 35 12 6 3 0 0 79 9 1108

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 33 29 17 13 7 0 0 62 20 380
2020 Non-supervisor 44 32 12 7 5 1 0 76 12 1071
2019 Supervisor 36 35 15 7 6 1 0 71 13 406
2019 Non-supervisor 39 31 15 8 6 0 0 71 14 1079
2018 Supervisor 32 31 18 13 6 1 0 63 18 327
2018 Non-supervisor 33 33 16 10 8 0 0 67 17 853
2017 Supervisor 29 38 15 14 4 0 0 67 18 368
2017 Non-supervisor 34 30 18 10 7 1 0 64 18 940
2014 Supervisor 20 32 21 17 9 0 0 53 26 409
2014 Non-supervisor 25 36 19 12 8 1 0 61 19 1111

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 31 33 16 13 6 0 0 64 20 378
2020 Non-supervisor 43 32 14 7 4 0 0 75 11 1071
2019 Supervisor 36 37 12 10 5 0 0 73 15 405
2019 Non-supervisor 38 32 14 9 6 0 0 71 15 1075
2018 Supervisor 27 35 17 14 6 1 0 63 20 327
2018 Non-supervisor 32 35 15 12 6 0 0 67 18 849
2017 Supervisor 29 39 14 15 3 0 0 68 18 368
2017 Non-supervisor 33 31 18 10 7 0 0 65 18 942
2014 Supervisor 21 33 18 19 8 0 0 54 28 409
2014 Non-supervisor 24 36 19 13 7 0 0 61 20 1112

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 35 27 16 12 8 2 1 63 20 382
2020 Non-supervisor 38 24 19 10 5 4 1 65 16 1073
2019 Supervisor 35 29 15 13 6 1 1 65 19 407
2019 Non-supervisor 36 24 18 12 8 2 0 61 21 1082
2018 Supervisor 33 21 20 15 10 2 0 54 25 328
2018 Non-supervisor 29 27 17 13 10 3 1 58 24 850
2017 Supervisor 30 25 23 13 7 2 0 57 20 366
2017 Non-supervisor 29 25 18 15 9 4 0 57 25 943
2014 Supervisor 24 25 19 18 10 2 1 51 29 410
2014 Non-supervisor 25 27 19 14 11 5 0 54 26 1111
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Supervisor 37 30 33 382
2020 Non-supervisor 31 29 40 1080
2019 Supervisor 31 37 32 407
2019 Non-supervisor 33 30 38 1083
2018 Supervisor 34 35 31 330
2018 Non-supervisor 32 32 36 849
2017 Supervisor 34 35 31 367
2017 Non-supervisor 34 31 36 941
2014 Supervisor 35 31 34 411
2014 Non-supervisor 31 32 37 1110

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Supervisor 12 26 47 5 1 9 147
2020 Non-supervisor 6 38 25 6 19 7 343
2019 Supervisor 17 22 53 4 1 3 130
2019 Non-supervisor 8 28 32 6 21 5 356
2018 Supervisor 12 18 59 8 0 3 116
2018 Non-supervisor 6 25 38 8 17 5 279
2017 Supervisor 15 23 52 4 1 5 132
2017 Non-supervisor 10 20 37 6 20 7 325
2014 Supervisor 18 27 44 7 9999 5 147
2014 Non-supervisor 7 28 43 11 9999 11 357
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 13 87 383
2020 Non-supervisor 10 90 1080
2019 Supervisor 13 87 407
2019 Non-supervisor 12 88 1079
2018 Supervisor 13 87 328
2018 Non-supervisor 15 85 850

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 36 64 50
2020 Non-supervisor 49 51 109
2019 Supervisor 46 54 50
2019 Non-supervisor 45 55 138
2018 Supervisor 29 71 43
2018 Non-supervisor 53 47 128

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 72 28 50
2020 Non-supervisor 67 33 109
2019 Supervisor 56 44 50
2019 Non-supervisor 68 32 138
2018 Supervisor 72 28 43
2018 Non-supervisor 67 33 128

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 14 86 50
2019 Non-supervisor 4 96 138

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 0 100 50
2020 Non-supervisor 0 100 109
2019 Supervisor 0 100 50
2019 Non-supervisor 0 100 138
2018 Supervisor 0 100 43
2018 Non-supervisor 0 100 128

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 11 89 50
2020 Non-supervisor 7 93 109
2019 Supervisor 12 88 50
2019 Non-supervisor 7 93 138

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 0 100 50
2020 Non-supervisor 5 95 109
2018 Supervisor 0 100 43
2018 Non-supervisor 4 96 128

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 54 46 50
2020 Non-supervisor 38 62 109
2019 Supervisor 45 55 50
2019 Non-supervisor 31 69 137
2018 Supervisor 34 66 43
2018 Non-supervisor 41 59 128

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 65 35 50
2020 Non-supervisor 51 49 109
2019 Supervisor 54 46 50
2019 Non-supervisor 44 56 137
2018 Supervisor 48 52 43
2018 Non-supervisor 49 51 128

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 62 38 50
2020 Non-supervisor 65 35 109
2019 Supervisor 59 41 50
2019 Non-supervisor 49 51 137
2018 Supervisor 54 46 43
2018 Non-supervisor 51 49 128

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 50 50 50
2020 Non-supervisor 47 53 109
2019 Supervisor 34 66 50
2019 Non-supervisor 42 58 137
2018 Supervisor 42 58 43
2018 Non-supervisor 49 51 128

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 44 56 50
2020 Non-supervisor 37 63 109
2019 Supervisor 46 54 50
2019 Non-supervisor 30 70 137
2018 Supervisor 52 48 43
2018 Non-supervisor 34 66 128

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 57 43 50
2020 Non-supervisor 53 47 109
2019 Supervisor 50 50 50
2019 Non-supervisor 51 49 137
2018 Supervisor 61 39 43
2018 Non-supervisor 55 45 128

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 40 60 50
2020 Non-supervisor 34 66 109
2019 Supervisor 36 64 50
2019 Non-supervisor 27 73 137
2018 Supervisor 29 71 43
2018 Non-supervisor 37 63 128

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 50
2019 Non-supervisor 0 100 137

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 13 87 50
2019 Non-supervisor 5 95 137
2018 Supervisor 16 84 43
2018 Non-supervisor 9 91 128

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 42 58 50
2020 Non-supervisor 63 37 109
2019 Supervisor 40 60 50
2019 Non-supervisor 50 50 137
2018 Supervisor 53 47 43
2018 Non-supervisor 52 48 128

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 19 81 50
2020 Non-supervisor 22 78 109
2019 Supervisor 12 88 50
2019 Non-supervisor 17 83 137
2018 Supervisor 18 82 43
2018 Non-supervisor 27 73 128

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 18 82 50
2019 Non-supervisor 17 83 137
2018 Supervisor 18 82 43
2018 Non-supervisor 10 90 128

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 56 44 50
2020 Non-supervisor 45 55 109
2019 Supervisor 52 48 50
2019 Non-supervisor 42 58 137
2018 Supervisor 67 33 43
2018 Non-supervisor 60 40 128

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 21 79 50
2020 Non-supervisor 21 79 109
2019 Supervisor 29 71 50
2019 Non-supervisor 27 73 137
2018 Supervisor 41 59 43
2018 Non-supervisor 31 69 128

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 12 88 50
2020 Non-supervisor 7 93 109
2018 Supervisor 12 88 43
2018 Non-supervisor 8 92 128

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 11 89 50
2020 Non-supervisor 20 80 109
2019 Supervisor 11 89 50
2019 Non-supervisor 17 83 137
2018 Supervisor 19 81 43
2018 Non-supervisor 19 81 128

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 16 84 50
2020 Non-supervisor 8 92 109
2019 Supervisor 13 87 50
2019 Non-supervisor 6 94 137
2018 Supervisor 13 87 43
2018 Non-supervisor 10 90 128

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 10 90 50
2019 Non-supervisor 12 88 137
2018 Supervisor 11 89 43
2018 Non-supervisor 14 86 128

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 12 88 50
2020 Non-supervisor 11 89 109
2019 Supervisor 10 90 50
2019 Non-supervisor 11 89 137
2018 Supervisor 17 83 43
2018 Non-supervisor 12 88 128

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 25 75 50
2020 Non-supervisor 32 68 109
2019 Supervisor 28 72 50
2019 Non-supervisor 35 65 137
2018 Supervisor 14 86 43
2018 Non-supervisor 23 77 128

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 11 89 40
2018 Non-supervisor 11 89 121

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 14 86 40
2018 Non-supervisor 23 77 121

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 0 100 40
2018 Non-supervisor 11 89 121

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 41 59 40
2018 Non-supervisor 33 67 121

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 18 82 40
2018 Non-supervisor 8 92 121

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 64 36 40
2018 Non-supervisor 56 44 121

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 75 25 40
2018 Non-supervisor 54 46 121

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 17 83 40
2018 Non-supervisor 9 91 121

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 14 19 17 7 9 30 4 50 24 382
2020 Non-supervisor 15 10 14 8 5 37 12 48 25 1078
2019 Supervisor 16 17 16 9 11 26 6 49 28 406
2019 Non-supervisor 13 11 17 10 8 30 11 40 30 1080
2018 Supervisor 19 20 18 9 8 22 4 53 23 330
2018 Non-supervisor 11 14 21 10 7 30 8 40 27 848
2017 Supervisor 17 23 16 9 8 20 7 55 24 368
2017 Non-supervisor 13 14 18 10 10 27 8 42 30 943
2014 Supervisor 10 19 23 13 10 19 5 39 31 411
2014 Non-supervisor 11 12 21 10 8 30 8 37 29 1110

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 23 32 20 7 8 10 0 62 16 382
2020 Non-supervisor 27 25 17 7 4 17 2 65 14 1078
2019 Supervisor 30 34 14 8 6 7 0 69 15 405
2019 Non-supervisor 30 28 17 8 6 10 1 66 15 1080
2018 Supervisor 33 29 19 7 8 4 0 65 15 329
2018 Non-supervisor 24 34 18 8 5 10 1 65 15 849
2017 Supervisor 29 37 15 6 7 4 1 70 14 367
2017 Non-supervisor 27 28 19 8 7 10 1 62 17 941
2014 Supervisor 18 28 24 12 7 9 2 52 22 411
2014 Non-supervisor 19 24 21 10 6 17 2 53 21 1110
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 7 93 383
2020 Non-supervisor 6 94 1077
2019 Supervisor 5 95 407
2019 Non-supervisor 8 92 1084
2018 Supervisor 5 95 329
2018 Non-supervisor 8 92 851

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 18 82 27
2020 Non-supervisor 35 65 67
2019 Supervisor 42 58 21
2019 Non-supervisor 44 56 83

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 72 28 27
2020 Non-supervisor 87 13 67

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 21
2019 Non-supervisor 0 100 83
2018 Supervisor 0 100 15
2018 Non-supervisor 0 100 68

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 16 84 27
2020 Non-supervisor 12 88 67

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 0 100 15
2018 Non-supervisor 7 93 68

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 28 72 20
2019 Non-supervisor 18 82 84

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 20 80 27
2020 Non-supervisor 30 70 67
2019 Supervisor 33 67 20
2019 Non-supervisor 23 77 84
2018 Supervisor 62 38 15
2018 Non-supervisor 24 76 68

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 30 70 27
2020 Non-supervisor 18 82 67
2019 Supervisor 32 68 20
2019 Non-supervisor 30 70 84
2018 Supervisor 41 59 15
2018 Non-supervisor 14 86 68

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 0 100 27
2020 Non-supervisor 0 100 67
2018 Supervisor 0 100 15
2018 Non-supervisor 0 100 68

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 18 82 27
2020 Non-supervisor 18 82 67

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 0 100 27
2020 Non-supervisor 0 100 67
2019 Supervisor 0 100 20
2019 Non-supervisor 0 100 84
2018 Supervisor 0 100 15
2018 Non-supervisor 0 100 68

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 0 100 27
2020 Non-supervisor 0 100 67
2019 Supervisor 0 100 20
2019 Non-supervisor 0 100 84

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 30 70 27
2020 Non-supervisor 14 86 67

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 44 56 27
2020 Non-supervisor 32 68 67
2019 Supervisor 32 68 19
2019 Non-supervisor 32 68 83

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 18 82 27
2020 Non-supervisor 11 89 67

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 0 100 15
2018 Non-supervisor 7 93 68

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 0 100 27
2020 Non-supervisor 7 93 67

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 46 54 27
2020 Non-supervisor 48 52 67
2019 Supervisor 39 61 19
2019 Non-supervisor 48 52 83
2018 Supervisor 57 43 15
2018 Non-supervisor 35 65 68

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 0 100 15
2018 Non-supervisor 12 88 65

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 0 100 15
2018 Non-supervisor 15 85 65

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 57 43 15
2018 Non-supervisor 22 78 65

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 71 29 15
2018 Non-supervisor 47 53 65

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 14 20 19 4 3 36 4 56 12 378
2020 Non-supervisor 16 10 17 4 4 40 10 52 14 1078
2019 Supervisor 18 13 20 4 3 36 7 54 12 404
2019 Non-supervisor 15 11 19 5 4 34 12 49 16 1078
2018 Supervisor 19 21 21 4 3 27 5 58 11 330
2018 Non-supervisor 13 15 20 5 3 37 7 49 14 847
2017 Supervisor 20 16 18 5 2 30 9 59 11 368
2017 Non-supervisor 15 12 19 4 3 38 9 50 15 942
2014 Supervisor 13 17 26 5 2 32 5 48 11 410
2014 Non-supervisor 10 13 22 4 3 39 8 44 15 1109

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 25 32 21 6 3 13 1 66 10 383
2020 Non-supervisor 28 26 18 4 3 18 2 69 8 1078
2019 Supervisor 35 31 16 3 3 12 1 75 6 405
2019 Non-supervisor 34 26 17 6 3 13 2 71 10 1077
2018 Supervisor 31 33 19 5 3 8 1 70 9 330
2018 Non-supervisor 27 31 18 6 3 15 0 69 10 847
2017 Supervisor 36 36 13 4 3 7 1 78 8 368
2017 Non-supervisor 29 29 17 4 3 16 2 71 8 941
2014 Supervisor 23 31 23 5 2 13 2 64 8 409
2014 Non-supervisor 21 26 20 5 3 23 2 63 11 1106
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 46 30 10 7 5 0 1 77 12 383
2020 Non-supervisor 40 25 17 8 8 0 2 67 16 1080

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 35 31 16 9 7 0 1 67 16 381
2020 Non-supervisor 31 29 21 10 8 0 1 61 18 1076
2019 Supervisor 21 29 22 13 14 0 0 51 27 406
2019 Non-supervisor 19 28 23 15 14 0 2 47 29 1078
2018 Supervisor 17 27 24 12 19 0 1 44 31 330
2018 Non-supervisor 16 23 25 15 19 0 2 40 35 850
2017 Supervisor 21 23 20 16 18 0 2 45 35 367
2017 Non-supervisor 17 25 21 14 20 0 2 43 36 941

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 5 14 23 18 40 0 0 19 58 383
2020 Non-supervisor 16 25 30 17 11 0 0 41 28 1080
2019 Supervisor 10 26 29 20 16 0 0 36 36 406
2019 Non-supervisor 22 34 25 11 8 0 1 56 19 1081
2018 Supervisor 10 19 27 22 21 0 0 29 43 330
2018 Non-supervisor 19 28 30 15 8 0 0 47 23 852
2017 Supervisor 7 24 26 21 21 0 0 31 43 367
2017 Non-supervisor 23 31 23 13 8 0 1 55 21 940

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 9 20 23 19 28 0 0 29 47 383
2020 Non-supervisor 27 29 22 12 9 0 1 56 21 1074
2019 Supervisor 12 38 26 15 9 0 0 51 23 400
2019 Non-supervisor 30 32 20 10 6 0 1 64 16 1077
2018 Supervisor 15 26 30 18 12 0 0 40 30 328
2018 Non-supervisor 28 32 22 11 4 0 2 61 16 845
2017 Supervisor 12 26 27 22 13 0 0 38 35 368
2017 Non-supervisor 30 31 21 11 6 0 2 61 17 938

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 7 15 20 21 37 0 1 22 59 379
2020 Non-supervisor 23 23 22 16 14 1 1 47 31 1077
2019 Supervisor 10 26 23 21 20 0 0 36 41 405
2019 Non-supervisor 27 27 20 13 11 0 1 55 25 1075
2018 Supervisor 8 23 22 22 24 1 0 31 47 329
2018 Non-supervisor 22 24 25 16 10 1 2 47 27 847
2017 Supervisor 9 19 25 24 23 0 1 28 46 368
2017 Non-supervisor 21 26 24 15 12 0 2 48 28 940

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 11 21 18 16 34 0 1 32 50 381
2020 Non-supervisor 33 27 18 11 8 0 2 62 20 1074
2019 Supervisor 32 31 18 9 8 0 1 64 17 402
2019 Non-supervisor 55 24 10 4 3 0 3 82 7 1069
2018 Supervisor 29 29 17 13 9 0 3 59 23 326
2018 Non-supervisor 49 24 12 4 4 0 6 78 9 846
2017 Supervisor 26 30 19 13 11 0 2 57 24 367
2017 Non-supervisor 47 25 12 4 4 1 7 79 8 939

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 10 18 18 20 34 0 0 28 54 381
2020 Non-supervisor 22 24 25 16 13 0 0 46 29 1076
2019 Supervisor 19 32 23 16 10 0 0 51 26 403
2019 Non-supervisor 33 30 20 10 7 0 0 63 17 1079
2018 Supervisor 19 24 26 16 15 0 0 43 31 329
2018 Non-supervisor 29 30 22 10 7 0 1 60 18 846
2017 Supervisor 19 27 24 15 14 0 0 46 30 365
2017 Non-supervisor 27 32 22 12 6 0 1 59 18 937

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 19 21 21 14 20 0 5 42 36 381
2020 Non-supervisor 31 20 17 12 11 0 10 56 25 1074

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 18 36 21 15 10 0 0 55 25 382
2020 Non-supervisor 31 34 21 8 6 0 1 65 13 1076
2019 Supervisor 24 40 21 9 6 0 0 64 14 406
2019 Non-supervisor 29 33 20 12 5 1 1 63 17 1076
2018 Supervisor 18 35 22 14 10 0 1 54 24 328
2018 Non-supervisor 22 33 27 10 6 1 1 56 17 847
2017 Supervisor 20 31 26 16 7 0 1 51 23 367
2017 Non-supervisor 23 31 22 14 7 1 1 55 22 934

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 9 27 25 19 20 0 0 36 39 380
2020 Non-supervisor 23 31 25 12 9 0 0 54 21 1076
2019 Supervisor 19 39 24 12 5 0 0 59 17 404
2019 Non-supervisor 26 34 22 11 6 1 0 60 17 1075
2018 Supervisor 17 30 32 12 9 0 1 47 22 329
2018 Non-supervisor 20 33 27 12 7 0 1 54 18 847
2017 Supervisor 12 31 28 17 12 0 1 43 29 367
2017 Non-supervisor 22 32 24 14 7 1 1 54 21 936

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 15 32 21 16 15 0 1 48 31 382
2020 Non-supervisor 28 29 23 11 8 0 0 58 20 1074
2019 Supervisor 26 35 21 10 7 0 0 61 18 404
2019 Non-supervisor 25 30 21 13 9 0 1 56 23 1074
2018 Supervisor 24 30 26 12 7 0 1 54 19 329
2018 Non-supervisor 23 29 26 11 9 0 1 52 21 848
2017 Supervisor 20 32 20 16 11 0 1 53 27 367
2017 Non-supervisor 28 28 20 14 9 0 1 56 23 934

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 37 31 15 9 7 0 0 69 16 380
2020 Non-supervisor 44 26 14 7 7 1 1 72 14 1074
2019 Supervisor 42 28 16 9 5 0 0 70 14 405
2019 Non-supervisor 44 25 14 9 6 0 1 70 15 1073

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 26 32 22 13 7 0 0 59 19 382
2020 Non-supervisor 29 29 23 12 7 0 0 58 19 1074

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 14 24 25 20 17 0 0 38 37 382
2020 Non-supervisor 23 32 25 12 7 0 0 55 20 1075
2019 Supervisor 30 36 18 12 4 0 0 66 16 404
2019 Non-supervisor 36 32 18 8 4 0 1 69 13 1073
2018 Supervisor 24 30 26 13 6 0 1 55 19 330
2018 Non-supervisor 31 31 24 8 4 1 1 63 12 847
2017 Supervisor 25 30 25 14 5 0 1 56 19 367
2017 Non-supervisor 34 32 19 9 4 1 2 67 14 937

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 44 28 18 6 3 0 1 73 9 379
2020 Non-supervisor 43 29 18 7 3 0 1 73 10 1071
2019 Supervisor 51 27 13 3 5 0 1 79 8 404
2019 Non-supervisor 51 26 13 6 3 0 1 78 9 1074
2018 Supervisor 47 26 12 8 6 0 2 74 14 329
2018 Non-supervisor 49 24 15 6 5 0 1 73 12 838
2017 Supervisor 52 23 15 3 6 0 1 76 9 368
2017 Non-supervisor 46 28 14 7 3 0 2 76 9 938

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 25 44 20 7 3 0 0 69 11 380
2020 Non-supervisor 31 36 20 9 4 0 0 67 13 1073

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 73 12 7 2 0 1 4 90 3 379
2020 Non-supervisor 67 16 8 3 1 1 5 87 4 1075
2019 Supervisor 76 11 4 1 1 0 6 93 2 403
2019 Non-supervisor 71 13 6 2 2 0 5 89 5 1064
2018 Supervisor 72 16 5 3 2 0 3 90 5 329
2018 Non-supervisor 69 13 8 3 2 1 4 87 5 848

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 80 9 3 3 3 1 1 91 6 378
2020 Non-supervisor 79 7 3 2 4 1 3 90 6 1073
2019 Supervisor 71 14 7 3 2 1 1 87 5 404
2019 Non-supervisor 71 12 6 4 4 0 3 86 8 1078
2018 Supervisor 71 12 6 2 6 0 3 85 9 328
2018 Non-supervisor 65 14 6 5 4 1 4 83 10 847
2017 Supervisor 71 14 5 6 3 0 1 87 8 367
2017 Non-supervisor 70 13 5 3 4 1 3 87 8 942

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 65 23 7 3 2 0 0 88 4 376
2020 Non-supervisor 70 17 6 2 2 1 1 89 4 1071
2019 Supervisor 52 32 12 1 1 0 0 85 3 403
2019 Non-supervisor 57 26 8 5 3 0 1 84 8 1074
2018 Supervisor 53 31 8 4 2 0 2 85 7 329
2018 Non-supervisor 52 26 12 5 3 0 1 79 8 848
2017 Supervisor 52 34 8 4 1 0 1 87 5 365
2017 Non-supervisor 54 27 9 5 2 0 2 83 7 939

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 59 21 8 5 7 0 0 80 12 378
2020 Non-supervisor 66 16 8 4 5 0 2 84 9 1074
2019 Supervisor 52 26 10 7 5 0 0 78 11 403
2019 Non-supervisor 58 19 10 7 4 0 1 78 12 1066
2018 Supervisor 45 25 15 7 8 0 1 70 15 329
2018 Non-supervisor 50 22 13 7 7 0 1 73 14 850
2017 Supervisor 55 19 13 8 4 0 1 75 12 367
2017 Non-supervisor 54 22 11 6 5 0 2 78 11 941

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 52 31 11 5 2 0 0 83 7 379
2020 Non-supervisor 65 6 2 0 0 0 26 97 1 1071
2019 Supervisor 46 34 12 5 2 0 0 81 7 402
2019 Non-supervisor 60 6 2 1 1 0 31 96 2 1066
2018 Supervisor 43 35 14 4 3 0 1 78 8 327
2018 Non-supervisor 51 7 2 0 1 0 40 95 1 845
2017 Supervisor 43 34 15 5 2 0 0 77 8 368
2017 Non-supervisor 57 7 1 1 0 0 33 96 2 938

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 69 23 5 2 1 0 1 93 3 382
2020 Non-supervisor 69 18 6 2 1 0 4 91 3 1080
2019 Supervisor 70 20 7 1 1 0 1 91 2 402
2019 Non-supervisor 70 17 5 1 1 1 5 93 2 1073
2018 Supervisor 59 25 10 2 2 0 2 86 4 328
2018 Non-supervisor 64 19 7 2 1 0 7 90 3 847
2017 Supervisor 66 21 7 3 0 0 3 90 3 367
2017 Non-supervisor 69 17 4 1 1 0 8 93 3 937

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 80 12 5 1 2 1 0 93 2 382
2020 Non-supervisor 57 19 9 7 5 0 2 78 12 1079
2019 Supervisor 82 12 2 1 1 1 1 96 2 404
2019 Non-supervisor 61 16 8 4 6 0 4 80 11 1075
2018 Supervisor 80 14 2 1 2 0 1 95 3 330
2018 Non-supervisor 61 17 6 6 6 0 4 81 13 848
2017 Supervisor 77 15 4 1 2 0 2 93 2 367
2017 Non-supervisor 60 16 8 5 6 0 5 80 12 939

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 49 29 14 4 2 1 1 80 6 381
2020 Non-supervisor 42 30 17 6 3 0 2 74 9 1078
2019 Supervisor 57 28 9 4 1 0 1 86 5 400
2019 Non-supervisor 46 31 15 4 2 0 2 78 6 1073
2018 Supervisor 53 29 12 3 2 0 1 83 5 329
2018 Non-supervisor 44 31 16 5 2 0 2 77 7 848
2017 Supervisor 59 25 12 2 2 0 2 85 3 367
2017 Non-supervisor 49 28 12 4 3 1 3 80 7 936

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 20 41 26 7 6 0 0 61 13 380
2020 Non-supervisor 26 42 22 7 4 0 0 68 11 1079

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 4 15 37 25 19 0 0 20 43 382
2020 Non-supervisor 12 31 36 15 5 0 0 43 21 1078
2019 Supervisor 6 35 42 12 4 0 0 41 16 406
2019 Non-supervisor 15 41 29 11 4 0 0 57 15 1082
2018 Supervisor 5 24 44 20 7 0 0 28 27 331
2018 Non-supervisor 13 34 36 14 3 0 0 47 18 849
2017 Supervisor 6 24 43 21 6 0 0 30 27 367
2017 Non-supervisor 10 36 37 11 5 0 0 46 17 942

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 31 27 29 9 4 0 0 13 58 380
2020 Non-supervisor 13 22 39 19 7 0 0 26 35 1066
2019 Supervisor 12 20 44 19 5 0 0 25 31 403
2019 Non-supervisor 9 16 38 26 11 0 0 37 24 1073
2018 Supervisor 14 25 43 15 3 0 0 19 39 327
2018 Non-supervisor 8 20 39 21 11 0 0 32 28 834
2017 Supervisor 9 29 40 16 5 0 0 21 38 367
2017 Non-supervisor 7 15 42 26 9 0 0 35 23 939

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 33 42 11 9 3 1 0 77 12 383
2020 Non-supervisor 37 42 11 5 3 2 0 81 8 1080
2019 Supervisor 42 43 10 4 2 0 0 84 6 404
2019 Non-supervisor 35 39 13 8 3 2 0 76 11 1078
2018 Supervisor 42 42 10 4 2 0 0 84 6 330
2018 Non-supervisor 37 42 10 7 3 1 0 79 10 848
2017 Supervisor 35 45 8 8 2 2 0 82 10 367
2017 Non-supervisor 32 43 11 8 4 2 0 76 12 939

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 22 30 16 18 12 3 0 53 30 381
2020 Non-supervisor 30 34 14 12 6 4 0 67 18 1076

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 37 26 12 14 10 1 0 64 24 381
2020 Non-supervisor 38 28 11 13 9 1 0 67 22 1078

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 44 27 15 6 6 2 0 73 12 382
2020 Non-supervisor 47 30 12 4 4 3 1 79 8 1077

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 20 33 18 15 13 1 0 54 28 381
2020 Non-supervisor 32 32 15 13 6 2 0 65 19 1079
2019 Supervisor 27 38 17 12 6 0 0 66 18 407
2019 Non-supervisor 27 36 15 12 8 2 0 64 20 1078
2018 Supervisor 23 39 18 12 8 0 0 62 20 330
2018 Non-supervisor 23 38 15 15 7 2 0 62 23 852
2017 Supervisor 17 43 12 18 8 1 0 61 27 367
2017 Non-supervisor 20 40 14 16 9 1 0 61 26 942

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 32 45 10 10 2 0 0 77 13 383
2020 Non-supervisor 38 45 9 6 2 1 0 83 8 1079

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 29 41 12 13 5 0 0 70 18 381
2020 Non-supervisor 37 40 10 10 2 1 0 78 12 1078

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 35 36 19 7 2 0 1 72 9 380
2020 Non-supervisor 36 36 17 7 1 2 1 74 9 1071

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 38 35 14 5 3 2 3 77 8 382
2020 Non-supervisor 41 34 13 4 2 3 2 79 7 1078

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 66 21 5 2 0 5 1 92 2 381
2020 Non-supervisor 64 18 6 2 1 7 2 90 3 1078

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 49 40 5 3 1 1 0 90 5 381
2020 Non-supervisor 49 35 7 5 1 3 0 86 6 1076

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 50 29 7 6 7 1 0 80 13 380
2020 Non-supervisor 48 30 8 7 5 1 0 79 12 1073

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 47 29 12 5 6 1 0 77 11 381
2020 Non-supervisor 50 30 8 7 2 2 1 82 10 1074

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 21 50 10 14 3 1 0 72 17 382
2019 Supervisor 25 48 11 10 3 1 1 76 13 406

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 94 6 383

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 13 33 17 23 12 0 2 47 35 362
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 10 90 381
2020 Non-supervisor 10 90 1071

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 13 87 382
2020 Non-supervisor 14 86 1076
2019 Supervisor 13 87 406
2019 Non-supervisor 19 81 1082
2017 Supervisor 18 82 368
2017 Non-supervisor 20 80 942
2014 Supervisor 17 83 410
2014 Non-supervisor 20 80 1106

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 53 47 48
2020 Non-supervisor 52 48 152

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 82 18 49
2020 Non-supervisor 78 22 153
2019 Supervisor 95 5 55
2019 Non-supervisor 80 20 212
2017 Supervisor 76 24 67
2017 Non-supervisor 84 16 202
2014 Supervisor 75 25 68
2014 Non-supervisor 79 21 224

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 48 31 2 14 2 2 0 81 17 41
2020 Non-supervisor 47 39 6 7 0 0 1 87 8 118
2019 Supervisor 60 31 4 5 0 0 0 91 5 51
2019 Non-supervisor 46 33 6 9 6 1 0 79 15 170
2017 Supervisor 56 33 3 8 0 0 0 88 8 52
2017 Non-supervisor 54 26 7 5 4 1 2 84 9 170
2014 Supervisor 56 36 2 4 0 0 2 94 4 51
2014 Non-supervisor 49 33 7 7 4 0 0 82 12 178

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 52 30 6 7 2 2 2 85 9 382
2020 Non-supervisor 46 32 8 6 3 3 2 82 9 1079
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 35 49 16 0 58 42 382
2020 Non-supervisor 30 46 22 2 60 40 1081

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 33 67 134
2020 Non-supervisor 30 70 333

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 9 19 20 22 25 0 4 30 49 135
2020 Non-supervisor 10 14 18 24 29 1 5 25 56 332

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 5 19 14 28 30 1 3 25 60 135
2020 Non-supervisor 6 14 11 27 38 1 3 21 68 332

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 49 23 13 5 4 0 5 76 10 380
2020 Non-supervisor 40 19 13 7 6 3 12 70 15 1078
2019 Supervisor 36 22 17 8 11 0 5 61 21 400
2019 Non-supervisor 34 19 15 12 11 1 8 58 25 1063
2018 Supervisor 37 19 15 10 14 2 3 59 25 330
2018 Non-supervisor 33 17 15 11 12 2 9 57 26 851
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