2020 Public Service Employee Survey Results for Public Health Agency of Canada by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 40 43 3 13 2 0 0 83 14 312
2020 Non-visible minority 33 46 4 14 3 0 0 79 17 1138

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 79 18 1 1 2 0 1 97 2 308
2020 Non-visible minority 82 12 2 2 1 1 0 95 3 1128
2017 Visible minority 77 18 1 3 0 0 1 96 4 247
2017 Non-visible minority 74 17 3 2 1 1 1 94 3 1038
2014 Visible minority 74 16 4 3 2 0 2 92 4 259
2014 Non-visible minority 72 18 5 3 1 1 1 92 4 1240

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 32 42 8 13 5 0 1 74 17 311
2020 Non-visible minority 33 43 7 13 4 0 0 76 17 1137
2019 Visible minority 45 36 8 8 4 0 0 81 11 315
2019 Non-visible minority 46 34 6 9 5 0 0 80 14 1160
2017 Visible minority 44 32 10 9 5 0 0 77 13 250
2017 Non-visible minority 40 37 5 13 6 0 0 77 19 1041
2014 Visible minority 34 38 10 12 7 0 0 72 18 258
2014 Non-visible minority 37 34 8 12 9 0 0 71 22 1240

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 41 13 10 5 0 2 73 15 309
2020 Non-visible minority 32 40 12 11 4 0 1 73 15 1134
2019 Visible minority 33 39 14 10 4 0 0 72 14 315
2019 Non-visible minority 36 40 9 11 4 0 1 76 15 1154
2018 Visible minority 29 40 9 16 6 0 1 69 22 228
2018 Non-visible minority 30 42 10 14 4 0 1 72 18 939
2017 Visible minority 31 45 8 10 6 0 0 76 16 250
2017 Non-visible minority 33 38 10 12 5 0 0 72 18 1041
2014 Visible minority 26 43 10 13 6 0 1 70 19 257
2014 Non-visible minority 29 40 12 13 5 0 0 70 19 1238

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 38 10 11 2 0 1 76 14 310
2020 Non-visible minority 41 39 8 9 3 0 1 80 12 1130
2019 Visible minority 45 34 10 8 3 0 0 79 11 315
2019 Non-visible minority 55 32 6 4 2 0 0 87 7 1147
2017 Visible minority 54 32 4 8 2 0 0 86 10 249
2017 Non-visible minority 53 34 7 4 2 0 0 87 6 1034
2014 Visible minority 40 38 8 7 5 1 0 80 12 258
2014 Non-visible minority 51 34 8 5 2 0 0 85 7 1239

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 34 13 10 7 0 1 71 17 310
2020 Non-visible minority 39 32 10 10 8 0 0 71 19 1136
2019 Visible minority 48 29 7 11 4 0 1 78 14 314
2019 Non-visible minority 49 32 7 7 5 0 0 81 12 1159
2018 Visible minority 47 29 10 9 4 0 1 77 13 226
2018 Non-visible minority 45 34 8 8 4 0 0 79 12 931
2017 Visible minority 45 32 7 8 7 0 0 78 15 250
2017 Non-visible minority 46 33 8 8 5 0 0 79 13 1040
2014 Visible minority 37 30 15 10 8 0 0 67 18 259
2014 Non-visible minority 39 31 10 12 7 0 0 70 20 1242

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 39 42 10 4 4 0 0 82 8 309
2020 Non-visible minority 40 40 9 7 4 0 0 80 11 1134
2019 Visible minority 37 41 9 8 6 0 0 78 13 316
2019 Non-visible minority 38 37 11 8 5 0 0 75 13 1158
2018 Visible minority 34 40 9 8 8 0 0 74 17 227
2018 Non-visible minority 32 42 12 10 4 0 0 74 14 934
2017 Visible minority 38 38 9 10 4 0 0 77 14 249
2017 Non-visible minority 33 46 8 9 5 0 0 79 14 1043
2014 Visible minority 24 44 16 8 7 0 0 68 16 259
2014 Non-visible minority 28 46 10 9 6 0 0 75 15 1242

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 37 12 9 7 0 0 72 16 310
2020 Non-visible minority 36 36 11 9 7 0 0 73 16 1141
2019 Visible minority 36 34 11 12 7 0 0 70 18 315
2019 Non-visible minority 34 36 12 12 6 0 0 70 18 1157
2018 Visible minority 33 27 15 14 11 0 0 60 25 228
2018 Non-visible minority 28 33 16 13 9 0 0 62 22 937
2017 Visible minority 29 34 12 14 10 0 0 64 25 250
2017 Non-visible minority 27 38 13 12 10 0 0 65 22 1041
2014 Visible minority 19 35 15 19 12 0 0 54 31 259
2014 Non-visible minority 24 36 15 16 9 0 0 60 25 1241

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 32 44 10 9 5 0 0 76 14 308
2020 Non-visible minority 31 38 12 13 5 0 0 69 19 1136
2019 Visible minority 35 40 9 12 4 0 0 75 16 314
2019 Non-visible minority 34 40 9 12 5 0 0 74 17 1154
2018 Visible minority 30 43 11 10 7 0 0 72 17 228
2018 Non-visible minority 30 42 11 12 5 0 0 72 18 934
2017 Visible minority 35 38 10 13 5 0 0 73 18 249
2017 Non-visible minority 32 40 9 12 7 0 0 72 19 1042

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 39 6 5 2 0 0 87 6 310
2020 Non-visible minority 48 36 8 6 3 0 0 84 8 1137
2019 Visible minority 48 32 9 8 3 0 0 80 11 314
2019 Non-visible minority 43 38 9 6 3 0 0 81 10 1156
2018 Visible minority 41 43 10 2 4 0 0 84 6 228
2018 Non-visible minority 41 40 9 6 2 0 0 82 8 939
2017 Visible minority 45 36 8 6 4 1 0 82 10 249
2017 Non-visible minority 39 39 11 7 4 0 0 78 11 1041
2014 Visible minority 41 35 14 6 2 1 0 77 9 259
2014 Non-visible minority 37 41 10 8 4 1 0 79 11 1239

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 39 8 11 7 1 0 75 17 310
2020 Non-visible minority 37 36 11 9 6 0 0 73 15 1140
2019 Visible minority 36 38 10 9 7 0 0 74 16 314
2019 Non-visible minority 36 35 12 11 6 0 0 71 17 1155
2018 Visible minority 32 34 12 10 12 0 0 66 22 228
2018 Non-visible minority 32 36 12 13 8 0 0 68 20 938
2017 Visible minority 29 37 11 14 9 0 0 66 22 250
2017 Non-visible minority 30 38 11 12 9 0 0 68 21 1041

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 54 34 5 5 2 0 0 88 6 309
2020 Non-visible minority 55 32 7 3 2 0 0 87 5 1129
2019 Visible minority 52 30 11 4 3 0 0 83 7 313
2019 Non-visible minority 50 34 10 4 2 0 0 84 6 1147
2018 Visible minority 47 38 8 4 4 0 0 84 7 228
2018 Non-visible minority 49 35 10 5 1 0 0 84 6 928
2017 Visible minority 53 31 7 5 2 1 0 85 7 250
2017 Non-visible minority 50 37 7 4 2 0 0 87 5 1042
2014 Visible minority 57 29 10 2 1 0 0 87 3 259
2014 Non-visible minority 60 28 8 3 1 0 0 88 4 1240

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 38 11 10 4 0 0 75 14 308
2020 Non-visible minority 35 39 11 9 6 0 0 74 15 1132
2019 Visible minority 32 39 14 9 6 0 0 71 15 313
2019 Non-visible minority 33 40 11 10 6 0 0 73 16 1154
2018 Visible minority 29 39 9 12 10 0 0 68 22 227
2018 Non-visible minority 30 38 12 13 6 0 0 69 19 933
2017 Visible minority 30 36 12 15 8 0 0 66 22 249
2017 Non-visible minority 31 41 9 13 6 0 0 72 18 1041
2014 Visible minority 20 38 16 16 9 0 0 59 25 259
2014 Non-visible minority 24 43 10 15 7 0 0 67 23 1241

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 38 12 9 5 0 0 74 14 310
2020 Non-visible minority 38 36 12 8 6 0 0 74 14 1141
2019 Visible minority 39 34 12 7 7 0 1 73 14 315
2019 Non-visible minority 39 35 13 9 5 0 0 74 14 1155
2018 Visible minority 39 32 12 9 7 0 0 71 17 227
2018 Non-visible minority 37 33 13 10 6 0 0 71 16 930
2017 Visible minority 37 32 13 11 7 0 0 69 18 250
2017 Non-visible minority 35 36 11 12 6 0 0 71 18 1042
2014 Visible minority 24 38 13 17 7 0 0 62 25 258
2014 Non-visible minority 31 38 12 12 7 0 0 69 19 1240

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 40 12 9 3 0 0 77 11 310
2020 Non-visible minority 34 40 9 10 5 1 1 75 15 1131
2019 Visible minority 40 37 11 9 3 1 0 77 11 310
2019 Non-visible minority 36 38 12 9 4 0 1 75 13 1133
2018 Visible minority 34 32 15 9 8 1 1 68 17 227
2018 Non-visible minority 29 39 14 12 5 0 1 69 17 935
2017 Visible minority 36 35 10 11 7 0 0 72 18 250
2017 Non-visible minority 33 38 11 11 5 1 1 72 16 1041
2014 Visible minority 25 36 18 12 8 0 1 61 21 259
2014 Non-visible minority 29 41 12 12 6 0 0 70 18 1240

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 40 9 7 1 0 0 84 7 311
2020 Non-visible minority 44 36 11 5 3 0 0 81 9 1140
2019 Visible minority 42 38 10 5 5 0 0 81 9 316
2019 Non-visible minority 42 38 9 7 3 0 0 80 11 1160
2018 Visible minority 38 37 11 8 6 0 0 75 14 228
2018 Non-visible minority 37 39 13 9 2 0 0 76 11 937
2017 Visible minority 39 39 11 7 4 0 0 78 11 250
2017 Non-visible minority 40 39 10 7 3 0 0 79 11 1038
2014 Visible minority 32 40 16 8 4 0 0 72 12 259
2014 Non-visible minority 36 40 12 8 4 0 0 76 12 1241

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 31 21 10 8 0 0 60 19 308
2020 Non-visible minority 26 28 21 13 12 0 0 54 25 1131
2019 Visible minority 38 38 15 6 2 0 0 76 9 314
2019 Non-visible minority 38 31 17 9 5 0 0 69 14 1150
2018 Visible minority 41 29 17 8 4 0 0 71 12 228
2018 Non-visible minority 34 34 16 11 5 0 0 68 16 937
2017 Visible minority 39 35 15 8 4 0 0 74 12 250
2017 Non-visible minority 34 37 17 7 4 0 1 71 12 1041
2014 Visible minority 27 42 19 7 5 0 0 69 12 259
2014 Non-visible minority 31 33 19 10 6 0 0 65 16 1242

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 16 25 32 20 6 0 1 26 41 311
2020 Non-visible minority 13 26 38 16 6 0 1 22 39 1140
2019 Visible minority 7 21 35 24 10 1 2 34 29 313
2019 Non-visible minority 8 22 39 21 9 0 1 30 30 1155
2018 Visible minority 12 19 36 21 10 0 2 32 32 226
2018 Non-visible minority 8 22 43 19 7 0 0 26 30 934
2017 Visible minority 11 23 31 20 8 1 5 30 36 247
2017 Non-visible minority 11 25 39 17 7 1 1 24 37 1041
2014 Visible minority 15 28 35 15 4 1 2 20 44 258
2014 Non-visible minority 12 30 35 17 6 1 1 23 42 1240

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 14 17 28 20 18 2 2 40 32 310
2020 Non-visible minority 13 21 29 22 14 1 1 37 34 1138
2019 Visible minority 7 18 28 25 18 3 2 46 26 314
2019 Non-visible minority 8 15 27 29 20 1 1 49 23 1148
2018 Visible minority 12 17 21 25 21 3 2 48 30 226
2018 Non-visible minority 9 19 31 27 12 1 1 40 29 930
2017 Visible minority 13 20 25 18 14 3 6 36 37 245
2017 Non-visible minority 11 20 30 24 13 1 1 38 31 1037
2014 Visible minority 15 27 29 15 9 2 3 25 45 259
2014 Non-visible minority 14 23 31 20 10 2 1 31 38 1238

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 17 24 32 15 7 2 2 23 43 309
2020 Non-visible minority 18 25 31 17 7 1 1 24 44 1134
2019 Visible minority 21 21 31 15 8 1 2 24 43 312
2019 Non-visible minority 20 29 30 14 6 1 1 20 49 1154
2018 Visible minority 24 17 30 17 7 3 3 25 43 225
2018 Non-visible minority 23 29 30 12 4 1 1 17 53 929
2017 Visible minority 25 22 29 8 9 2 5 19 50 248
2017 Non-visible minority 23 28 30 11 6 1 1 17 52 1038
2014 Visible minority 34 28 22 8 4 2 3 13 65 259
2014 Non-visible minority 36 29 21 8 4 1 1 13 66 1238

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 9 17 33 24 13 2 2 38 28 310
2020 Non-visible minority 14 21 30 23 11 1 1 34 35 1137
2019 Visible minority 8 15 32 29 15 1 1 45 23 314
2019 Non-visible minority 8 18 34 27 12 0 0 39 27 1150
2018 Visible minority 10 10 30 29 19 1 2 49 20 226
2018 Non-visible minority 9 20 33 26 12 0 1 38 29 929
2017 Visible minority 10 12 26 31 15 1 4 48 24 246
2017 Non-visible minority 9 20 35 23 11 0 1 35 30 1035
2014 Visible minority 13 20 38 20 7 0 2 27 34 259
2014 Non-visible minority 15 24 29 22 9 0 1 31 39 1238

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 14 21 25 24 15 1 1 39 35 311
2020 Non-visible minority 19 21 26 18 11 2 2 31 42 1137
2019 Visible minority 10 17 31 22 15 1 3 39 29 313
2019 Non-visible minority 14 20 29 21 13 2 2 35 36 1150
2018 Visible minority 17 19 27 17 15 2 3 34 38 227
2018 Non-visible minority 19 24 28 17 10 1 2 27 44 933
2017 Visible minority 17 20 24 19 13 2 5 35 39 247
2017 Non-visible minority 21 26 26 15 10 1 2 25 48 1037
2014 Visible minority 23 26 25 13 9 1 2 22 52 258
2014 Non-visible minority 25 27 25 14 7 0 2 22 53 1239

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 16 16 18 25 18 4 3 47 34 311
2020 Non-visible minority 12 18 25 25 16 2 2 43 31 1136
2019 Visible minority 9 19 25 22 19 1 5 44 29 311
2019 Non-visible minority 10 17 28 25 18 2 1 43 28 1150
2018 Visible minority 14 16 23 21 18 3 5 42 33 227
2018 Non-visible minority 13 21 28 21 14 2 2 36 35 927
2017 Visible minority 14 18 20 20 15 4 8 40 36 247
2017 Non-visible minority 12 20 29 23 13 2 2 37 32 1039
2014 Visible minority 16 18 27 22 9 2 6 34 37 259
2014 Non-visible minority 13 18 30 22 13 1 3 37 32 1238

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 13 22 27 19 13 3 3 34 37 309
2020 Non-visible minority 17 22 34 16 9 2 1 25 40 1133
2019 Visible minority 13 24 30 16 12 2 2 29 39 313
2019 Non-visible minority 18 27 33 14 7 2 1 21 45 1154
2018 Visible minority 17 26 27 17 8 2 3 27 45 226
2018 Non-visible minority 21 29 30 12 5 1 1 18 51 932
2017 Visible minority 17 23 25 14 9 5 7 26 46 247
2017 Non-visible minority 19 28 32 11 7 1 2 18 49 1039
2014 Visible minority 25 23 28 12 5 2 4 18 52 259
2014 Non-visible minority 28 28 25 11 5 1 2 16 58 1240

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 6 14 40 24 13 1 2 38 21 311
2020 Non-visible minority 6 16 36 30 11 0 0 41 22 1138
2019 Visible minority 12 16 32 21 17 1 1 39 29 312
2019 Non-visible minority 11 24 34 22 9 0 0 31 35 1155
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 24 32 14 9 6 7 9 66 18 309
2020 Non-visible minority 29 28 15 9 7 8 5 65 18 1136
2019 Visible minority 29 29 14 9 6 6 7 67 17 314
2019 Non-visible minority 32 29 13 12 6 5 4 66 19 1158
2018 Visible minority 24 28 18 9 10 6 5 58 22 228
2018 Non-visible minority 23 30 17 11 9 6 4 59 22 940
2017 Visible minority 27 28 14 8 12 4 6 62 22 249
2017 Non-visible minority 27 31 12 12 9 4 4 63 24 1042
2014 Visible minority 30 29 14 10 11 2 4 63 22 259
2014 Non-visible minority 30 31 12 13 8 3 2 65 22 1242

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 49 27 7 9 7 1 0 77 16 309
2020 Non-visible minority 50 26 7 9 7 1 0 77 16 1138
2019 Visible minority 45 27 10 10 6 1 0 73 17 311
2019 Non-visible minority 49 27 8 9 6 0 0 76 15 1156
2018 Visible minority 33 31 11 7 15 3 0 65 23 228
2018 Non-visible minority 40 31 9 11 8 0 0 72 19 938
2017 Visible minority 46 24 10 8 11 0 0 70 19 250
2017 Non-visible minority 42 32 7 12 8 0 0 73 20 1040
2014 Visible minority 38 27 12 14 9 0 0 65 23 259
2014 Non-visible minority 43 28 9 12 8 0 0 71 20 1240

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 59 27 5 6 3 0 0 86 9 308
2020 Non-visible minority 60 24 6 7 3 0 0 85 10 1132
2019 Visible minority 55 29 7 7 3 0 0 84 9 315
2019 Non-visible minority 56 28 5 7 3 0 0 85 10 1155
2018 Visible minority 44 35 9 7 6 0 0 79 12 228
2018 Non-visible minority 49 35 5 7 4 0 0 84 11 937
2017 Visible minority 48 34 8 7 5 0 0 81 11 249
2017 Non-visible minority 47 34 8 7 4 0 0 81 11 1041
2014 Visible minority 43 34 12 7 5 0 0 77 12 259
2014 Non-visible minority 44 36 8 9 3 0 0 80 12 1239

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 50 32 6 6 4 2 0 84 10 309
2020 Non-visible minority 52 31 7 5 4 1 0 84 8 1121
2019 Visible minority 48 33 9 4 3 2 0 83 7 314
2019 Non-visible minority 50 34 8 4 3 0 0 84 7 1156
2018 Visible minority 37 39 11 8 5 1 0 77 12 228
2018 Non-visible minority 42 38 9 6 4 0 0 81 10 939

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 27 13 8 6 8 3 70 15 309
2020 Non-visible minority 53 21 10 3 3 7 3 83 6 1138
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 52 27 9 4 3 1 4 82 8 312
2020 Non-visible minority 54 23 12 5 3 1 2 79 9 1137
2019 Visible minority 54 26 9 5 3 1 2 82 8 313
2019 Non-visible minority 57 24 10 5 3 1 2 82 8 1159

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 47 29 10 7 5 1 1 78 12 309
2020 Non-visible minority 42 30 12 9 6 0 1 73 15 1137
2019 Visible minority 49 31 11 5 4 0 0 80 9 315
2019 Non-visible minority 44 31 11 8 6 0 0 75 14 1155
2018 Visible minority 42 32 12 7 7 0 0 75 14 225
2018 Non-visible minority 43 32 10 8 6 1 0 75 14 928
2017 Visible minority 43 36 8 7 6 1 0 79 13 250
2017 Non-visible minority 41 36 8 9 6 1 0 77 15 1041
2014 Visible minority 33 35 14 10 7 1 0 69 17 259
2014 Non-visible minority 34 38 12 10 6 0 0 72 16 1241

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 27 11 4 6 2 2 78 11 311
2020 Non-visible minority 51 23 12 5 6 2 1 76 12 1135

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 31 9 5 6 1 1 79 11 310
2020 Non-visible minority 45 30 9 8 7 1 0 76 15 1138
2019 Visible minority 49 28 14 4 5 0 0 77 9 314
2019 Non-visible minority 49 28 9 9 5 0 1 77 14 1152
2018 Visible minority 46 26 10 8 8 0 1 74 16 224
2018 Non-visible minority 46 32 8 8 5 0 0 78 13 927
2017 Visible minority 44 27 12 9 8 0 0 71 17 249
2017 Non-visible minority 44 33 8 9 6 0 0 77 15 1040
2014 Visible minority 33 33 13 10 8 3 1 68 18 258
2014 Non-visible minority 41 33 11 10 5 0 0 74 16 1241

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 42 58 310
2020 Non-visible minority 41 59 1140

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 52 17 6 3 3 6 13 86 7 311
2020 Non-visible minority 51 19 6 3 4 5 12 84 8 1141

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 52 27 7 7 6 0 2 80 13 311
2020 Non-visible minority 53 26 8 7 5 0 0 80 12 1139
2019 Visible minority 52 30 10 4 4 0 0 82 8 316
2019 Non-visible minority 53 26 8 7 5 0 0 79 12 1158
2018 Visible minority 49 26 11 5 9 0 0 75 14 226
2018 Non-visible minority 50 27 9 8 6 0 0 77 14 930
2017 Visible minority 49 26 7 7 9 1 0 76 16 250
2017 Non-visible minority 52 26 9 7 6 0 0 78 13 1040
2014 Visible minority 35 32 17 6 9 1 0 68 15 259
2014 Non-visible minority 46 29 9 10 6 0 0 75 15 1241
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 29 14 7 4 11 1 73 12 312
2020 Non-visible minority 40 29 12 7 6 7 0 73 14 1140
2019 Visible minority 38 27 14 8 4 10 1 72 13 315
2019 Non-visible minority 36 32 12 9 6 5 0 71 16 1158
2018 Visible minority 32 28 18 7 9 5 1 64 17 228
2018 Non-visible minority 27 33 17 11 8 5 0 63 19 937
2017 Visible minority 29 30 14 9 8 9 0 65 20 249
2017 Non-visible minority 24 35 16 11 7 6 0 64 20 1038
2014 Visible minority 19 30 18 11 9 13 1 57 23 259
2014 Non-visible minority 21 35 15 13 8 7 0 60 23 1240

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 32 16 7 5 5 0 71 12 309
2020 Non-visible minority 35 34 11 10 7 3 0 71 18 1135
2019 Visible minority 35 27 18 9 6 4 1 65 15 315
2019 Non-visible minority 32 34 15 10 8 2 0 67 18 1153
2018 Visible minority 30 24 21 12 10 2 2 56 22 227
2018 Non-visible minority 23 35 15 14 10 2 0 60 25 936
2017 Visible minority 26 30 14 14 11 5 0 59 26 249
2017 Non-visible minority 22 35 16 15 10 2 0 58 25 1042
2014 Visible minority 16 27 24 17 11 4 0 45 30 258
2014 Non-visible minority 19 33 17 17 12 3 0 53 30 1242

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 25 32 16 12 7 8 0 63 20 309
2020 Non-visible minority 24 34 18 12 8 4 0 61 20 1137
2019 Visible minority 25 27 19 13 7 8 1 57 22 313
2019 Non-visible minority 20 33 17 16 9 4 0 56 26 1153
2018 Visible minority 22 26 18 17 11 6 2 51 30 227
2018 Non-visible minority 16 31 19 20 11 4 0 48 32 933
2017 Visible minority 20 29 20 13 11 7 0 53 26 248
2017 Non-visible minority 16 32 18 19 12 4 0 50 32 1042
2014 Visible minority 13 24 26 18 12 8 0 39 33 259
2014 Non-visible minority 13 28 19 22 15 4 0 42 38 1241

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 20 34 17 14 10 5 0 57 25 310
2020 Non-visible minority 19 30 16 20 13 3 0 51 33 1140
2019 Visible minority 25 27 20 15 9 3 0 54 24 315
2019 Non-visible minority 17 35 15 20 11 3 0 54 31 1155
2018 Visible minority 20 28 19 15 13 3 2 50 30 227
2018 Non-visible minority 14 32 16 19 16 2 0 47 36 938
2017 Visible minority 17 31 16 15 15 6 0 51 32 249
2017 Non-visible minority 13 30 17 24 15 2 0 44 39 1042
2014 Visible minority 12 27 16 25 15 5 0 41 42 259
2014 Non-visible minority 11 30 18 24 16 2 0 41 41 1241

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 34 21 17 10 8 7 3 62 19 310
2020 Non-visible minority 30 25 18 8 4 13 3 64 14 1139
2019 Visible minority 38 21 19 7 5 10 1 66 13 315
2019 Non-visible minority 33 25 18 7 4 10 2 66 13 1158
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 45 13 8 4 1 1 75 12 309
2020 Non-visible minority 26 42 14 12 5 1 0 69 17 1138
2019 Visible minority 31 37 18 9 4 1 0 69 14 314
2019 Non-visible minority 26 42 15 11 4 1 0 69 15 1154
2018 Visible minority 25 43 16 9 5 2 0 69 14 228
2018 Non-visible minority 24 44 15 12 4 0 0 68 16 937
2017 Visible minority 33 32 16 10 6 3 0 67 17 250
2017 Non-visible minority 22 40 18 13 6 1 0 63 19 1041
2014 Visible minority 21 42 20 12 4 1 0 64 16 259
2014 Non-visible minority 21 43 18 11 5 1 0 65 17 1241

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 17 37 20 15 8 2 0 56 24 307
2020 Non-visible minority 17 32 19 19 11 2 0 50 31 1132
2019 Visible minority 16 33 23 15 7 6 0 52 24 312
2019 Non-visible minority 13 34 20 19 9 4 0 49 30 1152

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 22 39 14 14 5 5 2 65 20 308
2020 Non-visible minority 30 36 14 10 4 4 1 70 15 1132
2019 Visible minority 25 33 18 11 7 3 1 61 20 313
2019 Non-visible minority 31 35 14 12 5 2 1 68 18 1155
2018 Visible minority 29 34 16 10 5 4 1 67 16 227
2018 Non-visible minority 29 40 13 10 4 2 1 72 15 931
2017 Visible minority 34 32 16 7 6 3 2 69 14 249
2017 Non-visible minority 37 37 11 9 4 2 1 76 13 1039
2014 Visible minority 24 37 14 11 6 7 1 66 19 259
2014 Non-visible minority 32 37 12 11 4 3 1 71 16 1240

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 26 40 18 6 4 5 0 70 11 310
2020 Non-visible minority 29 39 18 8 3 2 0 69 12 1136
2019 Visible minority 29 33 23 9 4 3 0 64 13 308
2019 Non-visible minority 31 36 19 9 5 1 0 67 13 1148
2018 Visible minority 32 35 18 9 6 1 0 67 15 228
2018 Non-visible minority 29 40 18 8 5 1 0 70 13 930

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 17 18 19 17 10 15 5 43 34 310
2020 Non-visible minority 20 21 18 12 12 15 2 49 29 1138
2019 Visible minority 16 19 22 15 13 12 3 41 33 314
2019 Non-visible minority 18 20 18 17 14 10 3 43 36 1158
2018 Visible minority 15 20 19 18 14 11 2 41 37 227
2018 Non-visible minority 14 21 19 17 16 9 3 40 38 934
2017 Visible minority 20 23 17 9 20 7 3 49 32 249
2017 Non-visible minority 15 20 16 17 19 9 3 40 41 1040
2014 Visible minority 15 14 22 20 18 9 2 32 43 259
2014 Non-visible minority 12 18 18 19 21 10 2 33 46 1241

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 21 35 14 16 9 4 1 59 26 310
2020 Non-visible minority 25 34 14 14 9 3 1 61 24 1137
2019 Visible minority 27 32 13 14 12 2 0 60 27 314
2019 Non-visible minority 23 32 15 16 12 2 0 56 28 1156
2018 Visible minority 22 28 19 15 16 1 0 50 31 226
2018 Non-visible minority 17 32 17 17 13 3 0 51 32 937
2017 Visible minority 25 28 14 18 13 3 0 54 32 250
2017 Non-visible minority 21 32 15 18 12 2 0 54 31 1042
2014 Visible minority 19 31 18 16 12 3 1 52 29 259
2014 Non-visible minority 21 32 18 16 11 2 0 54 27 1241

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 19 28 14 16 15 6 2 51 34 310
2020 Non-visible minority 22 29 14 16 15 3 2 53 33 1139
2019 Visible minority 20 23 15 15 21 3 2 45 38 313
2019 Non-visible minority 19 25 15 15 21 2 2 46 38 1157
2018 Visible minority 18 19 17 14 26 5 2 39 42 228
2018 Non-visible minority 16 21 14 22 23 2 2 38 47 931
2017 Visible minority 18 20 15 16 27 2 2 40 44 249
2017 Non-visible minority 15 22 13 22 24 2 2 39 48 1037
2014 Visible minority 10 20 16 24 23 3 3 32 51 259
2014 Non-visible minority 14 20 14 23 24 3 2 36 49 1241

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 23 17 7 6 1 5 68 14 312
2020 Non-visible minority 41 26 14 8 8 0 2 69 17 1141
2019 Visible minority 47 26 13 6 3 1 4 77 9 313
2019 Non-visible minority 48 24 15 5 3 1 3 75 9 1157

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 26 20 7 6 1 5 66 13 309
2020 Non-visible minority 41 27 18 7 4 1 2 70 11 1137
2019 Visible minority 41 26 14 11 4 1 4 70 15 312
2019 Non-visible minority 48 25 15 6 3 1 2 76 9 1154

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 62 14 6 3 4 6 5 86 7 307
2020 Non-visible minority 79 9 4 2 2 3 2 92 4 1139
2019 Visible minority 58 16 7 4 3 10 3 84 8 314
2019 Non-visible minority 81 8 3 2 2 3 3 93 4 1152

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 68 11 4 2 2 2 10 90 5 310
2020 Non-visible minority 74 11 4 2 1 1 6 93 3 1138
2019 Visible minority 70 9 5 2 1 4 9 91 3 313
2019 Non-visible minority 82 5 2 1 2 1 6 94 3 1149

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 24 44 13 8 4 5 2 73 13 311
2020 Non-visible minority 25 44 15 9 4 3 0 71 13 1138
2019 Visible minority 21 39 18 11 3 6 2 65 15 314
2019 Non-visible minority 24 44 16 9 5 2 0 69 14 1158
2018 Visible minority 21 28 27 7 10 6 1 53 18 227
2018 Non-visible minority 21 38 23 10 6 2 0 60 16 934
2017 Visible minority 21 31 21 13 10 2 1 54 24 249
2017 Non-visible minority 19 38 20 14 6 3 0 59 21 1041

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 36 14 5 4 3 0 75 10 310
2020 Non-visible minority 38 38 11 7 4 2 0 77 11 1131
2019 Visible minority 34 38 11 9 5 4 0 75 14 312
2019 Non-visible minority 37 39 12 7 3 1 0 77 11 1152
2018 Visible minority 39 38 11 5 5 2 0 78 11 228
2018 Non-visible minority 40 38 11 7 3 1 0 79 10 937
2017 Visible minority 42 36 11 6 4 2 0 79 9 250
2017 Non-visible minority 36 42 12 6 3 1 0 79 9 1040
2014 Visible minority 34 35 15 6 5 5 0 73 11 258
2014 Non-visible minority 39 37 12 6 3 3 0 78 9 1241

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 34 16 7 3 5 1 72 11 308
2020 Non-visible minority 38 34 15 5 2 6 0 76 7 1134
2019 Visible minority 38 33 15 7 4 2 0 73 11 313
2019 Non-visible minority 46 32 12 5 2 3 0 81 7 1154
2018 Visible minority 39 33 14 6 6 3 0 74 11 226
2018 Non-visible minority 42 34 13 5 2 4 0 79 7 937
2017 Visible minority 35 35 15 6 7 2 0 72 13 247
2017 Non-visible minority 41 35 14 5 2 4 0 79 7 1041
2014 Visible minority 34 33 17 6 6 5 0 70 12 257
2014 Non-visible minority 43 33 13 4 2 5 0 80 6 1240

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 22 25 22 11 8 11 1 54 21 310
2020 Non-visible minority 30 31 19 6 2 11 1 69 9 1140

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 32 14 11 8 6 1 65 20 309
2020 Non-visible minority 43 32 9 5 3 5 2 81 9 1136

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 50 34 8 5 2 1 0 85 7 308
2020 Non-visible minority 53 31 7 5 3 0 0 85 8 1135
2019 Visible minority 48 34 9 6 2 1 0 83 8 313
2019 Non-visible minority 50 34 7 5 4 0 0 84 8 1159
2018 Visible minority 45 36 10 2 6 1 0 81 8 227
2018 Non-visible minority 44 37 10 7 3 0 0 81 10 933
2017 Visible minority 44 37 10 4 5 0 0 82 8 249
2017 Non-visible minority 42 37 11 6 4 0 0 79 10 1043
2014 Visible minority 41 36 14 7 3 0 0 77 10 258
2014 Non-visible minority 43 35 12 7 3 0 0 78 10 1237

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 31 13 9 5 1 0 73 14 306
2020 Non-visible minority 41 31 13 8 5 1 0 73 14 1134
2019 Visible minority 41 32 13 9 4 1 0 73 14 315
2019 Non-visible minority 38 32 16 7 6 1 0 71 13 1156
2018 Visible minority 40 30 13 6 12 0 0 69 18 228
2018 Non-visible minority 32 33 18 11 6 0 0 65 17 937
2017 Visible minority 36 31 15 11 7 0 0 67 18 249
2017 Non-visible minority 32 32 18 11 6 1 0 64 18 1041
2014 Visible minority 23 33 28 8 8 0 0 56 16 258
2014 Non-visible minority 24 35 18 14 8 1 0 60 22 1240

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 39 34 15 7 4 0 0 74 11 306
2020 Non-visible minority 40 32 14 9 5 0 0 72 14 1132
2019 Visible minority 39 32 12 12 5 0 0 71 17 313
2019 Non-visible minority 38 34 14 8 6 0 0 72 14 1154
2018 Visible minority 36 32 13 10 9 0 0 68 19 227
2018 Non-visible minority 29 36 16 13 6 0 0 66 18 934
2017 Visible minority 36 30 15 10 8 1 0 67 18 250
2017 Non-visible minority 31 34 17 12 6 0 0 65 18 1042
2014 Visible minority 21 35 26 11 6 1 0 56 18 259
2014 Non-visible minority 24 36 17 16 7 0 0 60 23 1240

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 32 29 18 11 7 2 1 63 18 306
2020 Non-visible minority 39 24 18 10 6 3 0 65 17 1138
2019 Visible minority 34 24 18 13 8 3 0 60 21 316
2019 Non-visible minority 36 25 17 12 7 2 1 63 20 1159
2018 Visible minority 30 28 15 10 15 2 0 59 25 228
2018 Non-visible minority 30 24 19 14 9 3 1 56 24 935
2017 Visible minority 29 23 17 17 9 3 1 54 28 250
2017 Non-visible minority 29 26 19 13 8 4 0 57 23 1041
2014 Visible minority 20 26 22 17 11 3 1 48 29 259
2014 Non-visible minority 26 26 18 14 10 4 0 55 26 1241
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Visible minority 34 23 42 310
2020 Non-visible minority 32 31 37 1141
2019 Visible minority 33 29 38 315
2019 Non-visible minority 32 33 35 1161
2018 Visible minority 28 30 42 225
2018 Non-visible minority 33 34 33 938
2017 Visible minority 31 30 38 249
2017 Non-visible minority 35 32 34 1042
2014 Visible minority 31 27 42 259
2014 Non-visible minority 32 32 35 1241

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Visible minority 3 39 27 7 14 9 111
2020 Non-visible minority 9 33 33 5 14 7 374
2019 Visible minority 5 25 45 2 19 3 108
2019 Non-visible minority 12 27 35 6 15 5 371
2018 Visible minority 3 19 51 8 14 5 67
2018 Non-visible minority 8 24 43 9 12 4 320
2017 Visible minority 5 17 45 6 20 6 83
2017 Non-visible minority 13 22 40 6 13 6 367
2014 Visible minority 5 24 54 7 9999 10 83
2014 Non-visible minority 11 28 41 10 9999 9 414
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 11 89 312
2020 Non-visible minority 11 89 1140
2019 Visible minority 12 88 314
2019 Non-visible minority 12 88 1159
2018 Visible minority 18 82 228
2018 Non-visible minority 13 87 935

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 43 57 34
2020 Non-visible minority 46 54 125
2019 Visible minority 52 48 37
2019 Non-visible minority 43 57 145
2018 Visible minority 52 48 41
2018 Non-visible minority 43 57 124

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 70 30 34
2020 Non-visible minority 68 32 125
2019 Visible minority 65 35 37
2019 Non-visible minority 65 35 145
2018 Visible minority 59 41 41
2018 Non-visible minority 71 29 124

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 34
2020 Non-visible minority 0 100 125
2019 Visible minority 0 100 37
2019 Non-visible minority 0 100 145
2018 Visible minority 0 100 41
2018 Non-visible minority 0 100 124

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 16 84 41
2018 Non-visible minority 4 96 124

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 38 62 34
2020 Non-visible minority 44 56 125
2019 Visible minority 35 65 37
2019 Non-visible minority 35 65 144
2018 Visible minority 39 61 41
2018 Non-visible minority 40 60 124

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 67 33 34
2020 Non-visible minority 52 48 125
2019 Visible minority 46 54 37
2019 Non-visible minority 46 54 144
2018 Visible minority 52 48 41
2018 Non-visible minority 48 52 124

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 59 41 34
2020 Non-visible minority 65 35 125
2019 Visible minority 56 44 37
2019 Non-visible minority 49 51 144
2018 Visible minority 40 60 41
2018 Non-visible minority 56 44 124

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 52 48 34
2020 Non-visible minority 46 54 125
2019 Visible minority 38 62 37
2019 Non-visible minority 40 60 144
2018 Visible minority 48 52 41
2018 Non-visible minority 47 53 124

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 40 60 34
2020 Non-visible minority 39 61 125
2019 Visible minority 43 57 37
2019 Non-visible minority 32 68 144
2018 Visible minority 31 69 41
2018 Non-visible minority 39 61 124

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 46 54 34
2020 Non-visible minority 56 44 125
2019 Visible minority 50 50 37
2019 Non-visible minority 52 48 144
2018 Visible minority 54 46 41
2018 Non-visible minority 58 42 124

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 23 77 34
2020 Non-visible minority 39 61 125
2019 Visible minority 24 76 37
2019 Non-visible minority 31 69 144
2018 Visible minority 29 71 41
2018 Non-visible minority 37 63 124

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 0 100 37
2019 Non-visible minority 0 100 144

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 48 52 34
2020 Non-visible minority 58 42 125
2019 Visible minority 52 48 37
2019 Non-visible minority 46 54 144
2018 Visible minority 34 66 41
2018 Non-visible minority 59 41 124

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 16 84 34
2020 Non-visible minority 23 77 125
2019 Visible minority 15 85 37
2019 Non-visible minority 17 83 144
2018 Visible minority 24 76 41
2018 Non-visible minority 26 74 124

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 24 76 34
2020 Non-visible minority 11 89 125
2019 Visible minority 21 79 37
2019 Non-visible minority 16 84 144
2018 Visible minority 13 87 41
2018 Non-visible minority 13 87 124

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 49 51 34
2020 Non-visible minority 48 52 125
2019 Visible minority 47 53 37
2019 Non-visible minority 44 56 144
2018 Visible minority 69 31 41
2018 Non-visible minority 60 40 124

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 16 84 34
2020 Non-visible minority 22 78 125
2019 Visible minority 26 74 37
2019 Non-visible minority 28 72 144
2018 Visible minority 30 70 41
2018 Non-visible minority 35 65 124

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 22 78 37
2019 Non-visible minority 13 87 144
2018 Visible minority 25 75 41
2018 Non-visible minority 17 83 124

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 17 83 41
2018 Non-visible minority 9 91 124

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 34
2020 Non-visible minority 4 96 125

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 21 79 34
2020 Non-visible minority 6 94 125
2019 Visible minority 14 86 37
2019 Non-visible minority 11 89 144
2018 Visible minority 13 87 41
2018 Non-visible minority 13 87 124

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 15 85 41
2018 Non-visible minority 13 87 124

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 35 65 34
2020 Non-visible minority 29 71 125
2019 Visible minority 30 70 37
2019 Non-visible minority 34 66 144
2018 Visible minority 14 86 41
2018 Non-visible minority 24 76 124

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 16 84 34
2020 Non-visible minority 17 83 120
2018 Visible minority 21 79 37
2018 Non-visible minority 20 80 118

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 14 86 34
2020 Non-visible minority 13 87 120
2018 Visible minority 13 87 37
2018 Non-visible minority 14 86 118

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 13 87 34
2020 Non-visible minority 6 94 120

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 20 80 34
2020 Non-visible minority 16 84 120

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 22 78 34
2020 Non-visible minority 12 88 120
2018 Visible minority 15 85 37
2018 Non-visible minority 7 93 118

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 19 81 34
2020 Non-visible minority 20 80 120
2018 Visible minority 17 83 37
2018 Non-visible minority 11 89 118

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 39 61 34
2020 Non-visible minority 37 63 120
2018 Visible minority 31 69 37
2018 Non-visible minority 35 65 118

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 14 86 37
2018 Non-visible minority 9 91 118

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 59 41 34
2020 Non-visible minority 62 38 120
2018 Visible minority 60 40 37
2018 Non-visible minority 57 43 118

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 34
2020 Non-visible minority 4 96 120

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 50 50 34
2020 Non-visible minority 66 34 120
2018 Visible minority 52 48 37
2018 Non-visible minority 62 38 118

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 18 82 34
2020 Non-visible minority 14 86 120
2018 Visible minority 14 86 37
2018 Non-visible minority 9 91 118

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 11 12 18 4 5 36 14 47 17 309
2020 Non-visible minority 15 12 14 8 6 35 9 49 26 1140
2019 Visible minority 13 11 20 7 10 29 11 40 28 315
2019 Non-visible minority 14 14 16 10 9 29 10 44 30 1158
2018 Visible minority 13 14 22 8 8 28 7 42 24 227
2018 Non-visible minority 13 16 19 10 7 28 7 45 26 936
2017 Visible minority 18 16 19 7 9 21 9 49 23 250
2017 Non-visible minority 14 16 17 10 9 26 8 45 30 1043
2014 Visible minority 10 15 20 10 9 25 11 39 29 258
2014 Non-visible minority 11 14 22 11 9 27 7 37 30 1242

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 20 27 20 5 4 21 3 62 12 311
2020 Non-visible minority 28 27 17 7 5 14 1 65 15 1138
2019 Visible minority 30 26 17 7 7 12 1 65 16 315
2019 Non-visible minority 31 31 16 8 6 8 1 67 15 1157
2018 Visible minority 30 28 18 7 6 11 0 66 14 226
2018 Non-visible minority 26 34 18 8 6 8 1 65 15 937
2017 Visible minority 33 28 14 7 8 9 1 68 16 249
2017 Non-visible minority 27 31 19 8 7 8 1 63 16 1041
2014 Visible minority 18 24 22 9 6 17 3 53 19 258
2014 Non-visible minority 19 25 22 11 7 14 2 53 21 1242
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 11 89 310
2020 Non-visible minority 5 95 1139
2019 Visible minority 12 88 316
2019 Non-visible minority 6 94 1161
2018 Visible minority 10 90 228
2018 Non-visible minority 6 94 936

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 31 69 35
2020 Non-visible minority 29 71 58
2019 Visible minority 38 62 36
2019 Non-visible minority 45 55 63
2018 Visible minority 39 61 23
2018 Non-visible minority 35 65 55

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 75 25 35
2020 Non-visible minority 87 13 58
2019 Visible minority 70 30 36
2019 Non-visible minority 81 19 63
2018 Visible minority 76 24 23
2018 Non-visible minority 83 17 55

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 0 100 36
2019 Non-visible minority 0 100 63
2018 Visible minority 0 100 23
2018 Non-visible minority 0 100 55

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 37 63 35
2020 Non-visible minority 17 83 58

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 22 78 35
2020 Non-visible minority 30 70 58
2019 Visible minority 25 75 36
2019 Non-visible minority 24 76 63
2018 Visible minority 23 77 23
2018 Non-visible minority 36 64 55

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 17 83 36
2019 Non-visible minority 40 60 63

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 35
2020 Non-visible minority 9 91 58

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 35
2020 Non-visible minority 0 100 58
2018 Visible minority 0 100 23
2018 Non-visible minority 0 100 55

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 15 85 35
2020 Non-visible minority 13 87 58

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 14 86 35
2020 Non-visible minority 20 80 58
2019 Visible minority 16 84 36
2019 Non-visible minority 13 87 63

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 35
2020 Non-visible minority 0 100 58
2019 Visible minority 0 100 36
2019 Non-visible minority 0 100 63
2018 Visible minority 0 100 23
2018 Non-visible minority 0 100 55

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 35
2020 Non-visible minority 16 84 58

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 35
2020 Non-visible minority 0 100 58
2019 Visible minority 0 100 36
2019 Non-visible minority 0 100 63

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 21 79 35
2020 Non-visible minority 18 82 58
2019 Visible minority 20 80 36
2019 Non-visible minority 18 82 63

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 35 65 35
2020 Non-visible minority 35 65 58
2019 Visible minority 35 65 34
2019 Non-visible minority 33 67 63
2018 Visible minority 42 58 23
2018 Non-visible minority 28 72 55

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 15 85 35
2020 Non-visible minority 13 87 58

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 35
2020 Non-visible minority 19 81 58
2019 Visible minority 19 81 34
2019 Non-visible minority 8 92 63

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 24 76 23
2018 Non-visible minority 11 89 55

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 47 53 35
2020 Non-visible minority 49 51 58
2019 Visible minority 43 57 34
2019 Non-visible minority 46 54 63
2018 Visible minority 32 68 23
2018 Non-visible minority 42 58 55

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 48 52 22
2018 Non-visible minority 52 48 53

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 54 46 22
2018 Non-visible minority 68 32 53

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 12 11 21 4 4 35 12 44 16 311
2020 Non-visible minority 17 13 16 4 3 40 7 56 13 1134
2019 Visible minority 16 9 23 6 4 33 9 43 17 312
2019 Non-visible minority 16 13 18 5 3 35 11 53 14 1156
2018 Visible minority 18 12 20 4 5 34 7 51 16 228
2018 Non-visible minority 14 18 21 4 3 34 6 53 12 934
2017 Visible minority 20 13 19 6 4 29 8 53 16 250
2017 Non-visible minority 15 13 19 4 3 37 9 53 12 1042
2014 Visible minority 10 14 24 6 5 31 10 41 19 259
2014 Non-visible minority 11 15 23 4 3 38 7 47 12 1241

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 22 25 21 5 3 20 3 61 11 312
2020 Non-visible minority 29 29 18 4 3 16 2 70 8 1138
2019 Visible minority 32 23 20 6 4 14 1 65 12 313
2019 Non-visible minority 35 29 16 4 2 12 1 74 8 1155
2018 Visible minority 31 27 15 6 4 16 0 70 12 226
2018 Non-visible minority 28 33 19 5 3 12 1 70 9 936
2017 Visible minority 34 26 16 4 3 14 2 72 9 249
2017 Non-visible minority 31 32 16 4 3 13 1 73 8 1042
2014 Visible minority 18 24 25 5 5 19 4 55 12 258
2014 Non-visible minority 22 28 20 5 2 21 2 65 9 1239
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 26 16 9 13 0 1 63 22 312
2020 Non-visible minority 43 27 15 8 5 0 2 72 13 1140

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 34 24 20 11 9 0 2 59 21 311
2020 Non-visible minority 32 31 20 9 8 0 0 63 17 1135
2019 Visible minority 21 28 23 15 11 1 2 50 26 313
2019 Non-visible minority 19 28 23 14 14 0 1 48 29 1157
2018 Visible minority 16 24 22 14 21 1 2 41 36 227
2018 Non-visible minority 16 25 26 15 18 0 1 41 33 938
2017 Visible minority 23 19 18 16 19 0 4 44 38 249
2017 Non-visible minority 18 26 21 14 20 1 1 44 35 1042

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 15 24 27 16 16 1 1 39 33 311
2020 Non-visible minority 13 22 29 17 19 0 0 34 37 1141
2019 Visible minority 24 31 22 10 11 0 0 56 21 315
2019 Non-visible minority 17 31 27 15 9 0 0 49 24 1158
2018 Visible minority 20 25 29 12 13 0 1 46 25 228
2018 Non-visible minority 15 26 30 18 11 0 0 41 29 939
2017 Visible minority 23 30 22 12 11 0 3 54 24 248
2017 Non-visible minority 17 29 25 16 12 0 1 47 28 1042

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 24 29 21 12 12 1 2 54 25 310
2020 Non-visible minority 22 26 23 15 14 0 0 48 29 1136
2019 Visible minority 29 33 17 11 8 1 1 63 19 315
2019 Non-visible minority 25 35 23 11 6 0 1 59 17 1148
2018 Visible minority 31 27 21 10 8 0 3 59 19 225
2018 Non-visible minority 22 32 25 14 6 0 1 54 20 933
2017 Visible minority 31 28 19 12 7 0 4 61 20 249
2017 Non-visible minority 23 30 24 14 8 0 1 53 22 1040

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 19 20 20 17 20 1 3 41 38 310
2020 Non-visible minority 18 21 22 18 20 0 0 40 38 1135
2019 Visible minority 28 29 15 14 12 1 1 58 26 315
2019 Non-visible minority 21 26 22 16 14 0 1 48 30 1151
2018 Visible minority 20 22 25 16 13 1 2 43 30 226
2018 Non-visible minority 18 24 24 18 14 0 1 42 33 935
2017 Visible minority 16 26 24 17 13 0 4 43 31 249
2017 Non-visible minority 18 23 24 18 15 0 1 42 33 1042

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 24 19 12 15 0 3 52 28 310
2020 Non-visible minority 28 26 18 12 14 0 2 55 27 1134
2019 Visible minority 50 24 11 5 6 0 4 77 11 309
2019 Non-visible minority 48 27 13 6 4 0 2 77 10 1148
2018 Visible minority 40 25 14 8 6 0 7 70 15 225
2018 Non-visible minority 44 26 14 7 5 0 5 73 12 935
2017 Visible minority 40 28 10 6 7 1 8 75 14 248
2017 Non-visible minority 42 27 15 6 5 1 5 72 12 1041

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 20 20 24 19 18 0 1 40 36 309
2020 Non-visible minority 19 23 23 17 18 0 0 42 35 1137
2019 Visible minority 36 26 19 9 10 0 0 63 18 314
2019 Non-visible minority 27 32 21 13 7 0 0 59 20 1154
2018 Visible minority 31 25 20 11 10 1 2 58 21 226
2018 Non-visible minority 25 29 24 12 9 0 1 54 22 934
2017 Visible minority 28 30 19 10 11 0 1 59 21 248
2017 Non-visible minority 24 30 23 13 8 0 0 55 22 1037

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 22 18 13 11 0 8 54 27 310
2020 Non-visible minority 28 20 18 12 13 0 9 52 28 1134

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 31 20 14 7 0 2 59 21 310
2020 Non-visible minority 28 35 21 8 7 0 0 63 15 1138
2019 Visible minority 30 31 19 12 5 2 1 63 17 314
2019 Non-visible minority 27 36 20 10 5 0 0 64 16 1154
2018 Visible minority 24 32 21 10 9 2 2 58 20 226
2018 Non-visible minority 21 34 26 12 7 0 1 55 18 933
2017 Visible minority 23 26 18 20 9 0 5 51 30 247
2017 Non-visible minority 22 33 24 14 7 1 0 55 21 1037

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 23 26 24 14 11 1 1 50 26 307
2020 Non-visible minority 18 31 25 14 12 0 0 49 26 1138
2019 Visible minority 28 33 20 11 6 1 1 62 17 315
2019 Non-visible minority 23 36 24 11 6 0 0 59 17 1150
2018 Visible minority 21 31 24 12 9 0 1 53 22 225
2018 Non-visible minority 18 33 30 12 7 0 1 52 19 935
2017 Visible minority 27 25 22 14 8 0 3 54 23 248
2017 Non-visible minority 17 33 26 15 8 0 0 51 24 1038

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 22 30 22 12 12 0 2 53 24 311
2020 Non-visible minority 25 30 22 12 9 0 0 56 22 1134
2019 Visible minority 25 32 19 14 8 1 1 58 23 315
2019 Non-visible minority 26 31 22 12 9 0 0 58 20 1149
2018 Visible minority 24 28 24 9 13 0 1 52 23 226
2018 Non-visible minority 23 29 27 12 7 0 1 53 19 935
2017 Visible minority 28 24 23 12 11 0 2 53 23 247
2017 Non-visible minority 25 30 19 15 9 0 0 56 25 1037

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 27 16 8 8 1 1 66 17 311
2020 Non-visible minority 44 27 14 7 7 0 0 72 14 1132
2019 Visible minority 39 28 14 11 6 0 1 68 18 315
2019 Non-visible minority 45 26 15 8 6 0 1 71 14 1149

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 33 27 20 11 8 0 1 61 19 310
2020 Non-visible minority 27 30 23 12 7 0 0 57 19 1135

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 21 25 25 17 9 1 1 47 27 310
2020 Non-visible minority 21 31 25 14 10 0 0 52 23 1136
2019 Visible minority 33 33 16 10 5 1 2 68 16 313
2019 Non-visible minority 35 34 19 9 3 0 0 69 13 1150
2018 Visible minority 33 31 21 6 5 1 3 67 11 226
2018 Non-visible minority 28 31 26 10 5 1 0 59 15 935
2017 Visible minority 32 33 18 8 6 1 3 67 14 249
2017 Non-visible minority 31 31 21 11 4 1 1 63 16 1037

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 29 17 9 4 0 1 70 13 310
2020 Non-visible minority 44 29 18 6 3 0 1 74 9 1130
2019 Visible minority 52 26 12 5 3 0 2 79 8 313
2019 Non-visible minority 51 26 13 5 3 0 1 78 9 1151
2018 Visible minority 49 25 13 7 4 0 2 75 11 224
2018 Non-visible minority 48 24 14 7 6 0 1 73 13 927
2017 Visible minority 50 29 10 2 5 0 4 82 7 248
2017 Non-visible minority 47 26 16 7 3 0 1 75 10 1042

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 32 35 18 10 4 0 1 68 14 310
2020 Non-visible minority 29 38 20 8 4 0 0 68 12 1132

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 62 15 11 4 1 0 7 82 6 309
2020 Non-visible minority 70 15 7 2 1 1 4 89 4 1134
2019 Visible minority 66 15 7 3 2 1 6 87 5 309
2019 Non-visible minority 74 12 5 2 2 0 5 91 3 1144
2018 Visible minority 65 15 8 5 2 2 4 85 7 226
2018 Non-visible minority 71 14 7 2 2 0 3 88 4 936

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 69 13 3 3 5 2 6 88 8 309
2020 Non-visible minority 82 7 3 2 3 1 2 91 5 1131
2019 Visible minority 62 16 7 4 7 1 3 81 11 313
2019 Non-visible minority 75 11 6 3 3 0 2 88 6 1155
2018 Visible minority 60 15 7 5 6 2 4 80 12 226
2018 Non-visible minority 69 13 6 4 4 0 4 85 9 933
2017 Visible minority 63 17 6 4 5 1 4 84 10 249
2017 Non-visible minority 72 13 5 4 3 1 3 88 7 1043

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 63 20 7 1 3 1 3 88 5 309
2020 Non-visible minority 71 18 6 2 2 0 1 90 4 1127
2019 Visible minority 56 25 9 4 3 1 2 83 8 312
2019 Non-visible minority 55 29 9 4 2 0 1 85 6 1151
2018 Visible minority 51 23 13 4 5 1 3 77 10 223
2018 Non-visible minority 52 29 11 5 3 0 1 82 7 939
2017 Visible minority 58 23 7 6 4 0 3 84 10 249
2017 Non-visible minority 53 30 9 4 1 0 2 85 6 1039

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 59 18 10 1 8 1 3 81 9 311
2020 Non-visible minority 65 17 7 5 5 0 1 83 9 1131
2019 Visible minority 55 22 10 5 5 1 2 79 11 312
2019 Non-visible minority 57 20 10 8 4 0 0 78 12 1143
2018 Visible minority 52 14 11 10 10 1 3 68 20 223
2018 Non-visible minority 48 25 14 6 6 0 1 73 13 941
2017 Visible minority 56 17 10 7 7 1 3 76 14 251
2017 Non-visible minority 54 23 11 6 4 0 1 78 11 1040

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 56 14 5 1 2 1 22 91 4 310
2020 Non-visible minority 63 12 4 2 0 0 19 93 3 1129
2019 Visible minority 59 13 3 1 1 0 22 92 3 309
2019 Non-visible minority 56 14 4 2 1 0 23 90 4 1145
2018 Visible minority 49 15 4 1 2 0 29 90 4 223
2018 Non-visible minority 48 15 6 1 1 0 29 88 4 934
2017 Visible minority 59 13 3 1 1 0 23 93 3 250
2017 Non-visible minority 52 15 5 2 1 0 24 89 4 1040

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 66 18 6 1 2 1 7 91 3 312
2020 Non-visible minority 69 20 6 2 1 0 2 91 3 1139
2019 Visible minority 69 13 9 2 1 1 6 88 3 310
2019 Non-visible minority 71 19 5 1 1 0 4 93 2 1151
2018 Visible minority 62 20 6 1 2 0 9 90 3 223
2018 Non-visible minority 63 21 8 2 1 0 5 88 3 937
2017 Visible minority 63 18 5 2 2 0 11 91 4 250
2017 Non-visible minority 69 18 5 2 1 0 5 92 3 1038

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 53 18 10 6 9 2 4 74 16 312
2020 Non-visible minority 66 17 8 5 3 0 1 84 8 1138
2019 Visible minority 57 16 8 4 10 2 2 76 15 313
2019 Non-visible minority 70 15 6 3 3 0 3 88 6 1152
2018 Visible minority 55 19 7 5 8 1 4 78 14 224
2018 Non-visible minority 69 16 4 4 4 0 2 87 8 939
2017 Visible minority 56 18 8 4 8 0 7 79 12 249
2017 Non-visible minority 67 15 6 4 4 0 4 85 8 1041

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 27 17 6 3 1 4 73 9 310
2020 Non-visible minority 44 31 16 5 3 0 1 76 8 1138
2019 Visible minority 46 33 12 2 2 0 3 82 5 311
2019 Non-visible minority 50 29 14 4 2 0 1 80 6 1148
2018 Visible minority 48 30 11 3 2 1 5 83 5 225
2018 Non-visible minority 46 30 16 5 2 0 1 77 7 937
2017 Visible minority 54 24 11 3 3 0 5 82 6 250
2017 Non-visible minority 51 28 12 4 2 1 2 81 6 1037

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 36 25 9 4 0 1 63 13 310
2020 Non-visible minority 24 43 22 6 5 0 0 67 11 1138

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 10 28 34 21 6 0 0 38 28 310
2020 Non-visible minority 10 27 37 17 9 0 0 37 26 1138
2019 Visible minority 15 37 35 9 4 0 0 52 13 316
2019 Non-visible minority 12 41 32 11 4 0 0 53 15 1158
2018 Visible minority 13 31 30 19 6 0 0 45 25 227
2018 Non-visible minority 10 31 40 15 4 0 0 41 19 938
2017 Visible minority 11 33 36 11 7 0 1 45 18 251
2017 Non-visible minority 9 32 39 15 5 0 0 41 20 1042

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 16 23 35 20 5 0 0 26 39 305
2020 Non-visible minority 18 23 37 16 6 0 0 22 41 1130
2019 Visible minority 10 13 44 24 9 0 0 33 23 310
2019 Non-visible minority 9 18 39 24 10 0 0 35 27 1152
2018 Visible minority 11 20 39 19 9 1 1 29 32 222
2018 Non-visible minority 9 22 40 20 8 0 0 29 31 923
2017 Visible minority 8 14 42 25 8 0 1 34 23 250
2017 Non-visible minority 8 21 41 23 8 0 0 31 28 1040

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 34 39 13 7 2 5 0 77 9 312
2020 Non-visible minority 37 43 10 6 3 1 0 81 9 1140
2019 Visible minority 31 40 14 10 4 2 0 72 14 314
2019 Non-visible minority 39 40 11 6 2 1 0 80 8 1154
2018 Visible minority 34 47 9 6 1 1 0 83 8 227
2018 Non-visible minority 39 40 11 6 3 1 0 80 9 936
2017 Visible minority 34 43 12 7 3 2 0 78 10 250
2017 Non-visible minority 33 44 10 8 3 2 0 78 12 1040

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 26 33 19 13 5 5 0 62 18 312
2020 Non-visible minority 29 33 14 14 8 3 0 64 22 1134

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 33 29 15 13 9 1 1 63 22 311
2020 Non-visible minority 39 27 10 14 9 1 0 67 23 1137

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 31 14 4 5 2 2 77 9 311
2020 Non-visible minority 47 28 12 5 4 3 1 78 10 1137

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 28 34 14 13 7 4 1 64 21 312
2020 Non-visible minority 29 32 16 13 8 1 0 62 21 1137
2019 Visible minority 25 37 13 15 7 3 0 64 23 314
2019 Non-visible minority 28 37 16 11 7 1 0 65 19 1157
2018 Visible minority 25 40 13 11 10 2 0 66 21 226
2018 Non-visible minority 23 37 17 15 7 1 0 61 22 941
2017 Visible minority 22 42 14 12 10 1 0 64 22 251
2017 Non-visible minority 18 41 13 18 8 1 0 60 27 1041

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 45 11 6 1 1 0 83 6 311
2020 Non-visible minority 36 45 9 8 2 1 0 81 10 1141

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 34 43 12 9 1 1 0 78 10 310
2020 Non-visible minority 35 39 10 11 3 1 0 76 14 1138

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 39 15 8 1 3 1 76 9 309
2020 Non-visible minority 36 36 19 7 2 1 1 72 9 1131

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 39 12 4 2 3 2 81 7 311
2020 Non-visible minority 41 33 14 5 2 2 3 78 7 1138

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 67 20 5 2 1 4 1 92 3 308
2020 Non-visible minority 63 18 6 2 1 7 2 91 3 1140

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 50 34 7 4 1 4 1 88 5 311
2020 Non-visible minority 49 36 7 5 1 2 0 87 6 1135

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 44 34 9 6 6 2 0 79 12 309
2020 Non-visible minority 50 29 7 7 5 1 0 80 13 1133

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 49 29 9 7 2 3 1 81 10 308
2020 Non-visible minority 49 30 9 7 3 2 1 81 10 1136

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 22 48 15 13 1 0 0 70 14 63
2020 Non-visible minority 22 50 9 14 3 2 0 73 18 314
2019 Visible minority 39 39 12 1 6 0 2 80 8 58
2019 Non-visible minority 23 50 11 11 2 2 1 75 13 345

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 87 13 63
2020 Non-visible minority 95 5 315

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 20 29 14 21 12 2 3 51 35 57
2020 Non-visible minority 12 33 18 23 11 0 1 46 35 300
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 14 86 309
2020 Non-visible minority 9 91 1132

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 18 82 309
2020 Non-visible minority 12 88 1137
2019 Visible minority 17 83 316
2019 Non-visible minority 17 83 1158
2017 Visible minority 21 79 251
2017 Non-visible minority 19 81 1042
2014 Visible minority 18 82 259
2014 Non-visible minority 19 81 1239

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 41 59 56
2020 Non-visible minority 56 44 143

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 71 29 56
2020 Non-visible minority 82 18 145
2019 Visible minority 80 20 57
2019 Non-visible minority 85 15 207
2017 Visible minority 82 18 54
2017 Non-visible minority 81 19 206
2014 Visible minority 79 21 48
2014 Non-visible minority 79 21 239

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 49 42 2 7 0 0 0 91 7 39
2020 Non-visible minority 46 36 6 10 1 1 1 83 11 119
2019 Visible minority 46 28 13 7 6 0 0 74 13 46
2019 Non-visible minority 50 34 4 8 4 1 0 84 12 173
2017 Visible minority 56 20 9 6 0 0 9 83 7 44
2017 Non-visible minority 56 30 5 4 3 1 0 87 8 169
2014 Visible minority 32 46 16 3 3 0 0 78 6 38
2014 Non-visible minority 54 31 4 8 3 0 0 86 11 189

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 45 32 10 6 3 3 2 81 9 311
2020 Non-visible minority 48 31 7 6 3 3 2 83 9 1139
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 28 45 24 3 61 39 312
2020 Non-visible minority 32 47 19 1 59 41 1140

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 32 68 89
2020 Non-visible minority 31 69 373

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 9 13 22 19 28 2 7 25 51 88
2020 Non-visible minority 10 16 17 24 28 0 4 27 55 374

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 6 17 13 21 38 2 2 24 62 89
2020 Non-visible minority 6 15 11 29 35 0 3 22 66 373

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 19 11 2 6 4 14 76 11 309
2020 Non-visible minority 42 21 14 7 6 2 9 70 15 1138
2019 Visible minority 35 18 20 10 6 3 9 60 18 311
2019 Non-visible minority 35 20 15 11 12 0 7 59 25 1139
2018 Visible minority 35 21 14 8 10 3 10 63 21 226
2018 Non-visible minority 34 17 15 11 13 2 7 56 27 940
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