2020 Public Service Employee Survey Results for Public Health Agency of Canada by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 46 3 14 3 0 0 80 17 1174
2020 First official language - French 34 45 6 13 2 0 0 79 15 281

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 86 10 2 0 1 0 1 97 1 1161
2020 First official language - French 60 26 3 8 1 2 0 87 9 280
2017 First official language - English 81 13 2 1 0 1 1 97 1 1063
2017 First official language - French 42 38 6 10 5 1 0 80 14 241
2014 First official language - English 79 14 3 1 1 0 1 95 2 1233
2014 First official language - French 41 35 11 9 3 1 0 76 12 277

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 43 7 14 4 0 1 76 17 1172
2020 First official language - French 34 40 10 12 4 0 0 74 16 281
2019 First official language - English 45 34 7 9 5 0 0 79 14 1184
2019 First official language - French 47 36 6 7 3 0 0 84 10 303
2017 First official language - English 41 35 5 13 6 0 0 76 18 1068
2017 First official language - French 39 38 7 10 5 0 1 78 15 242
2014 First official language - English 37 34 8 12 9 0 0 71 21 1232
2014 First official language - French 34 38 8 12 9 0 0 72 20 277

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 40 12 11 4 0 1 73 15 1169
2020 First official language - French 30 42 14 9 3 0 3 74 12 279
2019 First official language - English 34 40 10 11 4 0 0 75 15 1177
2019 First official language - French 39 37 11 8 4 0 1 76 13 303
2018 First official language - English 30 41 9 15 5 0 1 71 20 945
2018 First official language - French 27 44 12 14 3 0 1 71 17 228
2017 First official language - English 33 40 9 13 6 0 0 72 19 1068
2017 First official language - French 32 41 14 10 3 0 0 73 13 242
2014 First official language - English 29 41 10 15 5 0 0 70 20 1230
2014 First official language - French 27 40 17 9 6 0 1 68 14 276

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 39 8 9 3 0 1 80 12 1167
2020 First official language - French 40 37 10 10 2 0 1 77 12 278
2019 First official language - English 53 32 7 5 3 0 0 85 8 1173
2019 First official language - French 51 34 8 5 2 0 0 86 7 300
2017 First official language - English 54 32 6 6 2 0 0 86 8 1062
2017 First official language - French 50 39 7 2 2 0 1 90 4 240
2014 First official language - English 50 34 7 5 3 0 0 85 8 1232
2014 First official language - French 43 36 13 5 2 0 0 80 7 276

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 33 10 11 8 0 0 71 19 1171
2020 First official language - French 40 29 13 8 9 0 1 70 17 279
2019 First official language - English 48 32 7 8 4 0 0 80 13 1180
2019 First official language - French 51 27 9 7 5 0 1 79 12 304
2018 First official language - English 45 33 9 8 4 0 0 79 12 939
2018 First official language - French 45 33 9 7 5 0 1 79 12 224
2017 First official language - English 47 33 7 8 5 0 0 80 13 1067
2017 First official language - French 41 30 12 11 4 0 0 72 16 242
2014 First official language - English 40 30 10 12 8 0 0 70 20 1235
2014 First official language - French 32 36 13 13 7 0 0 67 19 277

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 41 8 7 5 0 0 81 11 1169
2020 First official language - French 39 39 14 6 2 0 0 78 8 279
2019 First official language - English 38 37 11 8 6 0 0 75 14 1180
2019 First official language - French 36 41 12 8 3 0 0 77 12 305
2018 First official language - English 33 41 12 9 5 0 0 74 14 941
2018 First official language - French 31 41 12 13 4 0 0 71 17 226
2017 First official language - English 34 43 8 9 5 0 0 77 15 1070
2017 First official language - French 32 48 9 8 3 0 0 80 11 241
2014 First official language - English 29 45 11 9 7 0 0 73 16 1235
2014 First official language - French 22 51 12 11 4 0 0 73 15 277

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 38 10 10 7 0 0 73 17 1176
2020 First official language - French 41 30 15 8 6 0 0 72 13 280
2019 First official language - English 34 34 12 13 7 0 0 69 19 1180
2019 First official language - French 36 38 12 10 4 0 0 74 14 304
2018 First official language - English 29 31 16 14 10 0 0 60 23 945
2018 First official language - French 29 36 16 12 7 0 0 65 20 226
2017 First official language - English 27 37 13 13 11 0 0 64 23 1069
2017 First official language - French 30 38 13 11 7 0 0 68 19 241
2014 First official language - English 23 35 14 17 10 0 0 58 28 1234
2014 First official language - French 22 39 17 14 6 1 0 61 21 277

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 40 11 13 6 0 0 71 18 1171
2020 First official language - French 32 38 14 10 4 0 0 71 15 278
2019 First official language - English 34 40 9 12 5 0 0 73 18 1174
2019 First official language - French 36 41 9 10 3 0 0 77 14 305
2018 First official language - English 30 42 11 12 6 0 0 72 17 941
2018 First official language - French 30 41 11 13 5 0 0 71 18 227
2017 First official language - English 33 39 8 13 7 0 0 72 20 1068
2017 First official language - French 30 41 15 11 3 0 0 72 14 241

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 37 7 6 3 0 0 85 8 1173
2020 First official language - French 50 36 9 5 1 0 0 86 6 279
2019 First official language - English 44 36 9 7 3 0 0 80 10 1178
2019 First official language - French 42 39 10 5 4 0 0 81 9 303
2018 First official language - English 42 41 9 5 3 0 0 83 8 946
2018 First official language - French 39 39 14 7 1 0 0 78 8 227
2017 First official language - English 41 38 9 7 4 0 0 79 12 1068
2017 First official language - French 36 43 13 4 3 1 0 80 7 241
2014 First official language - English 39 39 10 8 3 1 0 79 11 1233
2014 First official language - French 32 44 14 7 3 0 0 76 10 276

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 37 10 10 6 0 0 73 17 1175
2020 First official language - French 39 36 13 7 5 1 0 75 12 280
2019 First official language - English 35 35 12 11 7 0 0 70 17 1178
2019 First official language - French 37 39 10 10 5 0 0 76 14 303
2018 First official language - English 33 34 11 13 9 0 0 67 22 945
2018 First official language - French 28 40 17 10 5 0 0 68 15 227
2017 First official language - English 30 37 11 12 9 0 0 67 22 1069
2017 First official language - French 27 41 14 10 7 1 0 69 17 241

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 33 7 4 2 0 0 87 6 1165
2020 First official language - French 56 33 7 4 0 0 0 89 5 279
2019 First official language - English 52 33 9 4 2 0 0 85 6 1171
2019 First official language - French 48 34 12 5 2 0 0 81 6 300
2018 First official language - English 50 36 9 4 2 0 0 85 5 935
2018 First official language - French 44 35 14 7 1 0 0 78 8 227
2017 First official language - English 52 35 7 4 2 0 0 87 6 1070
2017 First official language - French 46 39 11 2 2 0 0 85 4 241
2014 First official language - English 63 26 8 2 1 0 0 89 3 1233
2014 First official language - French 45 38 11 5 1 0 0 83 6 277

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 40 9 10 6 0 0 75 16 1169
2020 First official language - French 34 36 19 6 5 0 0 71 11 276
2019 First official language - English 33 40 11 10 6 0 0 73 16 1176
2019 First official language - French 29 39 17 10 4 0 1 69 14 303
2018 First official language - English 30 39 10 14 7 0 0 69 20 940
2018 First official language - French 29 35 17 12 7 0 0 64 19 226
2017 First official language - English 31 40 9 14 6 0 0 71 20 1069
2017 First official language - French 30 38 15 10 7 0 0 69 16 240
2014 First official language - English 25 42 10 15 8 0 0 67 23 1234
2014 First official language - French 18 44 15 15 7 0 0 62 22 277

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 36 11 8 6 0 0 74 14 1176
2020 First official language - French 36 36 14 6 6 0 1 74 13 280
2019 First official language - English 39 34 12 8 6 0 0 73 14 1177
2019 First official language - French 34 39 13 10 3 0 1 74 13 304
2018 First official language - English 39 32 12 10 6 0 0 71 17 937
2018 First official language - French 32 37 15 10 6 0 0 69 15 226
2017 First official language - English 36 35 11 12 7 0 0 71 19 1070
2017 First official language - French 32 37 13 11 6 0 0 69 17 241
2014 First official language - English 31 37 12 13 8 0 0 68 21 1233
2014 First official language - French 24 41 16 14 5 0 0 65 19 276

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 40 10 10 5 1 0 76 15 1169
2020 First official language - French 32 41 12 10 5 0 1 73 15 277
2019 First official language - English 38 36 12 9 4 1 1 75 13 1161
2019 First official language - French 35 42 9 10 3 0 0 77 14 293
2018 First official language - English 31 37 15 11 6 0 1 68 17 943
2018 First official language - French 28 40 13 12 7 0 0 68 19 225
2017 First official language - English 34 37 11 11 6 0 1 72 17 1069
2017 First official language - French 29 42 15 10 5 0 1 71 14 241
2014 First official language - English 29 39 13 12 7 0 0 68 19 1233
2014 First official language - French 24 44 16 12 4 0 0 67 17 277

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 38 10 6 3 0 0 81 9 1176
2020 First official language - French 45 35 14 5 1 0 0 80 6 280
2019 First official language - English 42 39 8 7 4 0 0 81 11 1182
2019 First official language - French 43 35 13 6 2 0 0 78 9 305
2018 First official language - English 38 37 13 9 3 0 0 75 12 945
2018 First official language - French 36 41 11 9 3 0 0 77 12 226
2017 First official language - English 40 38 10 8 4 0 0 79 11 1066
2017 First official language - French 37 41 12 7 3 0 0 79 10 241
2014 First official language - English 38 38 12 8 5 0 0 76 12 1234
2014 First official language - French 25 50 16 7 3 0 0 74 10 277

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 29 22 13 11 0 0 54 24 1165
2020 First official language - French 34 25 18 11 12 0 0 59 23 279
2019 First official language - English 37 34 16 9 4 0 0 71 13 1174
2019 First official language - French 41 30 17 7 4 0 1 72 11 301
2018 First official language - English 33 34 17 10 6 0 0 67 16 943
2018 First official language - French 42 31 12 12 2 0 0 73 15 228
2017 First official language - English 34 36 17 7 5 0 1 71 12 1068
2017 First official language - French 36 38 14 8 3 0 1 75 11 241
2014 First official language - English 30 34 19 10 6 0 0 65 16 1235
2014 First official language - French 31 38 18 8 3 1 0 70 12 277

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 25 37 17 6 0 1 23 39 1175
2020 First official language - French 14 28 32 18 7 1 0 25 43 280
2019 First official language - English 8 21 39 21 9 0 1 31 30 1176
2019 First official language - French 6 23 37 23 8 0 2 31 30 303
2018 First official language - English 9 21 42 19 8 1 1 27 30 938
2018 First official language - French 7 26 40 20 6 0 1 26 34 228
2017 First official language - English 11 24 38 17 8 1 2 26 36 1066
2017 First official language - French 11 30 35 18 4 1 1 22 42 241
2014 First official language - English 13 27 36 17 6 1 1 23 41 1232
2014 First official language - French 9 38 31 16 4 1 1 20 48 277

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 20 28 22 15 1 1 38 33 1172
2020 First official language - French 14 20 28 20 13 3 1 35 36 280
2019 First official language - English 8 15 27 29 19 1 1 49 24 1171
2019 First official language - French 7 15 29 25 19 4 2 46 23 301
2018 First official language - English 9 18 28 28 14 2 1 43 28 935
2018 First official language - French 10 23 33 18 13 0 1 32 34 227
2017 First official language - English 12 19 30 22 14 1 2 38 32 1060
2017 First official language - French 11 23 24 27 11 3 1 39 35 240
2014 First official language - English 14 23 31 19 10 1 2 30 38 1231
2014 First official language - French 11 28 29 19 7 4 1 28 41 276

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 24 32 17 8 1 1 25 42 1167
2020 First official language - French 21 29 27 14 6 2 1 20 52 280
2019 First official language - English 19 26 32 15 7 1 1 22 46 1174
2019 First official language - French 25 32 25 10 6 2 1 16 59 302
2018 First official language - English 22 25 31 14 6 2 1 20 48 932
2018 First official language - French 30 30 26 10 3 0 1 13 61 228
2017 First official language - English 22 26 31 11 7 1 2 18 50 1064
2017 First official language - French 28 28 28 9 5 1 1 14 57 240
2014 First official language - English 34 28 22 9 5 1 1 14 63 1230
2014 First official language - French 43 33 16 5 2 1 1 7 77 277

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 20 30 24 12 1 1 37 33 1172
2020 First official language - French 14 24 31 19 9 1 1 28 40 278
2019 First official language - English 7 16 33 28 14 0 0 43 24 1171
2019 First official language - French 10 23 33 24 7 1 2 32 34 304
2018 First official language - English 9 17 32 27 14 1 1 41 26 935
2018 First official language - French 9 23 33 25 9 0 2 34 32 227
2017 First official language - English 9 17 33 26 12 0 2 40 27 1060
2017 First official language - French 11 25 36 18 9 1 1 27 37 238
2014 First official language - English 14 23 30 23 9 0 1 33 37 1232
2014 First official language - French 16 27 36 15 4 1 1 20 44 276

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 20 27 20 12 1 1 33 40 1172
2020 First official language - French 18 25 23 16 12 4 2 30 46 280
2019 First official language - English 13 20 29 20 14 1 1 36 35 1172
2019 First official language - French 14 17 28 23 10 3 4 36 33 302
2018 First official language - English 19 23 28 16 11 1 2 28 43 938
2018 First official language - French 15 27 28 19 9 0 3 28 43 228
2017 First official language - English 21 23 26 15 11 1 2 27 46 1064
2017 First official language - French 19 28 22 18 8 1 3 28 49 238
2014 First official language - English 25 26 24 14 8 1 2 23 52 1230
2014 First official language - French 22 32 29 11 4 1 2 15 55 277

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 17 22 26 18 2 2 46 31 1173
2020 First official language - French 15 21 27 21 12 4 1 35 37 278
2019 First official language - English 9 17 26 25 19 1 2 46 27 1172
2019 First official language - French 13 18 30 19 13 3 4 34 34 300
2018 First official language - English 13 18 27 22 15 2 3 39 32 933
2018 First official language - French 15 29 27 14 13 1 1 28 44 226
2017 First official language - English 12 18 27 23 15 2 4 40 32 1064
2017 First official language - French 12 25 30 20 8 3 2 29 39 240
2014 First official language - English 13 17 29 23 13 2 4 38 32 1231
2014 First official language - French 15 22 32 18 8 1 3 28 39 276

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 22 33 17 10 2 1 28 39 1169
2020 First official language - French 16 21 34 14 9 4 2 25 40 278
2019 First official language - English 17 26 33 14 8 2 1 23 44 1175
2019 First official language - French 16 26 31 13 8 3 3 22 45 304
2018 First official language - English 19 28 30 14 7 1 1 21 49 937
2018 First official language - French 24 31 28 12 4 1 0 16 56 228
2017 First official language - English 20 26 30 12 7 2 3 21 48 1063
2017 First official language - French 14 32 34 11 5 2 2 16 48 241
2014 First official language - English 29 26 26 11 5 1 2 17 57 1232
2014 First official language - French 23 35 27 9 3 0 2 13 59 277

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 14 38 29 11 1 1 41 21 1174
2020 First official language - French 5 20 34 26 13 1 1 40 26 280
2019 First official language - English 12 21 33 22 11 0 0 34 33 1176
2019 First official language - French 8 25 38 19 9 0 0 29 33 303
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 29 15 9 7 7 5 64 19 1170
2020 First official language - French 29 27 15 6 6 7 10 68 14 280
2019 First official language - English 32 28 13 12 7 5 4 65 20 1180
2019 First official language - French 29 31 14 8 5 5 8 69 15 304
2018 First official language - English 23 28 18 12 10 6 4 57 24 946
2018 First official language - French 23 35 16 7 6 6 7 67 15 228
2017 First official language - English 27 30 13 12 10 4 5 62 24 1068
2017 First official language - French 25 33 12 11 10 4 6 64 23 242
2014 First official language - English 32 32 12 12 8 2 2 66 21 1235
2014 First official language - French 24 27 16 14 8 5 5 57 25 277

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 28 7 9 7 1 0 76 17 1172
2020 First official language - French 57 21 8 6 5 3 1 81 11 280
2019 First official language - English 47 26 9 10 7 1 0 74 17 1177
2019 First official language - French 50 32 7 7 4 0 0 82 11 302
2018 First official language - English 38 30 9 11 11 1 0 69 22 944
2018 First official language - French 41 36 9 7 5 0 1 79 12 228
2017 First official language - English 43 29 7 11 10 0 0 72 21 1067
2017 First official language - French 41 34 9 11 5 0 0 76 15 242
2014 First official language - English 42 27 9 13 9 0 0 69 22 1233
2014 First official language - French 41 31 10 10 7 1 1 72 17 277

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 25 5 7 3 0 0 84 10 1166
2020 First official language - French 63 23 6 4 3 0 0 87 7 279
2019 First official language - English 55 29 6 7 3 0 0 84 11 1179
2019 First official language - French 58 28 5 6 2 0 0 86 9 303
2018 First official language - English 48 33 6 8 5 0 0 81 12 945
2018 First official language - French 47 42 5 3 2 0 0 89 6 226
2017 First official language - English 47 34 8 8 4 0 0 81 11 1069
2017 First official language - French 48 35 8 5 4 0 0 83 9 241
2014 First official language - English 45 35 8 9 3 0 0 80 12 1235
2014 First official language - French 38 39 10 9 5 0 0 77 14 274

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 32 6 5 4 1 0 85 9 1158
2020 First official language - French 54 27 9 4 4 1 0 82 8 277
2019 First official language - English 50 33 9 5 3 1 0 83 8 1180
2019 First official language - French 47 37 9 4 3 0 0 84 7 302
2018 First official language - English 42 37 9 7 4 1 0 80 11 945
2018 First official language - French 37 43 12 4 3 0 0 81 7 228

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 23 10 5 3 7 3 80 8 1172
2020 First official language - French 51 20 12 2 4 7 3 79 7 280
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 24 11 5 3 1 2 80 9 1175
2020 First official language - French 53 22 12 4 3 1 4 79 8 279
2019 First official language - English 56 24 9 5 3 1 1 82 8 1180
2019 First official language - French 55 23 12 5 2 0 3 80 7 303

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 31 10 8 6 0 1 75 15 1170
2020 First official language - French 41 28 15 8 6 0 1 70 14 281
2019 First official language - English 45 31 10 8 5 0 0 76 13 1178
2019 First official language - French 45 31 12 7 5 0 1 76 12 304
2018 First official language - English 43 31 10 8 7 0 0 74 16 935
2018 First official language - French 39 37 13 8 3 0 0 76 11 224
2017 First official language - English 42 35 8 8 6 1 0 77 15 1068
2017 First official language - French 39 37 8 10 6 0 0 76 16 242
2014 First official language - English 35 38 11 10 6 0 0 73 16 1234
2014 First official language - French 31 33 20 10 5 0 0 65 15 277

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 24 11 5 6 2 1 77 12 1170
2020 First official language - French 47 24 14 2 7 3 3 76 10 281

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 30 8 8 7 1 0 76 15 1173
2020 First official language - French 44 32 11 5 4 2 1 79 10 280
2019 First official language - English 50 26 10 8 5 1 0 76 13 1174
2019 First official language - French 45 33 9 7 4 0 1 79 12 304
2018 First official language - English 46 31 7 10 6 0 1 77 16 933
2018 First official language - French 47 31 14 4 4 0 0 79 8 224
2017 First official language - English 45 31 9 9 6 0 0 76 15 1067
2017 First official language - French 39 36 8 9 7 0 0 76 16 241
2014 First official language - English 41 32 10 11 6 0 0 73 17 1233
2014 First official language - French 32 35 18 9 4 2 0 68 14 277

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 41 59 1175
2020 First official language - French 43 57 279

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 18 5 3 3 5 13 86 8 1175
2020 First official language - French 51 21 8 3 4 4 9 81 9 281

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 26 7 7 5 0 1 80 13 1175
2020 First official language - French 48 28 12 5 5 0 1 77 11 280
2019 First official language - English 53 26 9 7 5 0 0 80 12 1181
2019 First official language - French 51 30 10 5 4 0 0 81 9 305
2018 First official language - English 50 25 10 8 7 0 0 75 15 937
2018 First official language - French 46 34 11 6 2 0 0 80 9 225
2017 First official language - English 53 24 9 8 6 0 0 77 14 1068
2017 First official language - French 46 33 7 6 7 0 0 80 14 241
2014 First official language - English 45 28 10 9 7 0 0 74 16 1234
2014 First official language - French 39 33 13 8 6 0 0 73 14 277
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 28 12 7 6 7 0 73 14 1176
2020 First official language - French 37 31 12 6 4 11 1 76 11 281
2019 First official language - English 36 29 13 10 6 6 0 70 17 1182
2019 First official language - French 34 38 13 6 3 6 1 77 9 304
2018 First official language - English 28 31 16 11 8 5 0 62 20 942
2018 First official language - French 28 35 19 7 7 4 0 65 14 227
2017 First official language - English 25 34 15 11 8 7 0 63 20 1065
2017 First official language - French 24 36 18 11 6 6 0 64 18 241
2014 First official language - English 21 34 14 12 9 9 0 61 24 1233
2014 First official language - French 19 32 21 14 7 7 0 55 22 277

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 34 12 9 8 3 0 70 18 1171
2020 First official language - French 36 33 15 9 4 4 0 71 13 278
2019 First official language - English 33 32 15 10 8 2 0 66 19 1176
2019 First official language - French 33 34 18 6 5 4 1 69 12 304
2018 First official language - English 25 32 15 15 10 2 0 59 26 939
2018 First official language - French 23 34 21 10 9 2 0 59 20 228
2017 First official language - English 22 34 15 15 11 2 0 58 26 1068
2017 First official language - French 23 36 19 12 9 2 0 59 21 242
2014 First official language - English 19 32 17 17 12 3 0 52 30 1234
2014 First official language - French 16 30 23 19 8 4 0 48 28 277

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 34 17 12 8 5 0 61 22 1173
2020 First official language - French 26 33 22 9 4 7 0 63 14 278
2019 First official language - English 21 32 16 16 9 5 0 56 27 1175
2019 First official language - French 22 33 23 11 5 6 1 59 17 303
2018 First official language - English 17 30 17 20 11 5 0 49 33 936
2018 First official language - French 15 30 24 16 10 4 1 48 27 228
2017 First official language - English 17 31 18 17 13 5 0 50 31 1067
2017 First official language - French 16 34 20 19 9 3 0 51 29 242
2014 First official language - English 13 27 18 21 16 5 0 43 38 1235
2014 First official language - French 11 24 28 21 10 6 0 37 33 276

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 31 15 19 13 3 0 51 34 1174
2020 First official language - French 21 32 22 14 8 3 0 54 22 281
2019 First official language - English 18 33 15 20 11 3 0 53 32 1178
2019 First official language - French 21 35 20 14 7 3 0 58 22 304
2018 First official language - English 15 31 15 19 17 3 0 48 37 942
2018 First official language - French 16 31 24 16 10 2 1 48 27 228
2017 First official language - English 14 29 16 23 16 3 0 44 40 1068
2017 First official language - French 15 33 24 17 10 2 0 48 28 241
2014 First official language - English 11 29 16 25 17 3 0 41 43 1235
2014 First official language - French 11 30 26 19 12 3 0 42 32 276

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 24 16 7 4 13 3 67 13 1174
2020 First official language - French 25 22 24 13 10 5 1 50 24 280
2019 First official language - English 34 24 18 6 4 12 2 68 12 1181
2019 First official language - French 34 24 22 13 5 3 0 59 18 304
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 42 13 11 5 1 0 71 16 1173
2020 First official language - French 24 44 15 11 3 2 1 70 14 279
2019 First official language - English 27 41 15 11 4 1 0 69 16 1176
2019 First official language - French 25 43 19 8 4 1 0 69 12 303
2018 First official language - English 25 43 15 12 5 1 0 69 16 943
2018 First official language - French 22 45 19 11 3 0 0 67 14 228
2017 First official language - English 24 39 15 13 6 2 0 65 20 1067
2017 First official language - French 23 36 26 12 4 1 0 59 15 242
2014 First official language - English 21 43 18 11 5 1 0 65 17 1234
2014 First official language - French 18 41 22 13 5 0 0 59 18 277

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 33 18 19 11 2 0 51 31 1165
2020 First official language - French 18 35 22 14 9 1 1 53 24 279
2019 First official language - English 14 33 21 19 9 5 0 49 29 1173
2019 First official language - French 13 36 21 17 6 6 1 52 25 302

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 36 14 11 4 4 1 69 17 1165
2020 First official language - French 29 37 13 11 4 5 1 71 16 280
2019 First official language - English 29 34 15 12 6 3 1 66 19 1177
2019 First official language - French 30 36 15 13 3 2 1 67 17 303
2018 First official language - English 31 37 14 11 4 3 1 70 16 938
2018 First official language - French 22 46 16 8 6 1 1 70 14 227
2017 First official language - English 37 36 11 9 4 3 1 75 13 1065
2017 First official language - French 35 38 14 6 5 1 1 74 11 241
2014 First official language - English 31 36 12 11 5 4 1 70 17 1233
2014 First official language - French 26 41 14 10 5 4 0 70 15 277

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 39 18 8 4 3 0 69 12 1173
2020 First official language - French 29 38 19 7 3 4 1 70 10 278
2019 First official language - English 30 35 19 9 5 2 0 66 15 1164
2019 First official language - French 32 36 21 6 4 1 0 69 10 303
2018 First official language - English 29 38 18 9 5 1 0 68 14 938
2018 First official language - French 29 43 17 6 4 1 0 73 10 227

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 20 18 13 12 14 2 48 30 1173
2020 First official language - French 17 21 19 11 10 17 5 49 27 280
2019 First official language - English 17 19 19 17 15 10 3 42 36 1181
2019 First official language - French 18 19 20 17 10 12 4 44 32 303
2018 First official language - English 14 20 18 19 16 10 3 39 40 940
2018 First official language - French 14 26 23 13 13 8 3 45 29 228
2017 First official language - English 17 21 18 15 19 8 3 42 38 1066
2017 First official language - French 14 22 13 16 21 11 4 42 43 241
2014 First official language - English 13 17 19 20 21 9 2 33 46 1234
2014 First official language - French 10 19 20 20 18 11 3 33 44 277

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 34 14 15 9 3 1 60 25 1172
2020 First official language - French 23 36 14 14 7 4 1 62 23 280
2019 First official language - English 23 31 15 17 13 2 0 55 30 1179
2019 First official language - French 29 35 15 12 8 2 0 65 20 303
2018 First official language - English 18 31 16 17 15 3 0 50 33 942
2018 First official language - French 18 33 21 16 10 2 0 52 26 227
2017 First official language - English 21 30 14 20 13 2 0 52 34 1070
2017 First official language - French 24 35 20 12 8 2 0 60 20 241
2014 First official language - English 21 31 17 17 12 2 1 53 30 1234
2014 First official language - French 18 37 23 14 6 3 0 56 20 277

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 29 13 17 16 3 2 52 34 1173
2020 First official language - French 24 27 16 11 13 6 3 56 27 281
2019 First official language - English 19 25 14 15 23 3 2 45 40 1179
2019 First official language - French 21 25 20 14 15 3 2 48 31 303
2018 First official language - English 15 21 14 20 26 3 2 37 48 938
2018 First official language - French 21 22 16 22 16 1 2 44 39 227
2017 First official language - English 15 21 14 22 26 2 1 37 49 1066
2017 First official language - French 17 26 15 16 20 2 4 46 39 239
2014 First official language - English 13 20 14 23 25 3 2 34 51 1234
2014 First official language - French 15 22 16 22 18 5 2 39 44 277

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 26 15 8 8 0 3 69 16 1176
2020 First official language - French 44 23 14 9 7 0 2 69 17 281
2019 First official language - English 49 24 14 6 3 1 3 76 9 1177
2019 First official language - French 43 28 17 6 3 1 4 74 9 304

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 26 18 7 5 1 2 69 12 1172
2020 First official language - French 40 28 18 7 4 0 3 71 11 279
2019 First official language - English 45 26 14 7 4 1 2 74 11 1174
2019 First official language - French 50 22 16 6 2 1 3 75 8 304

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 76 9 4 2 2 3 3 91 4 1174
2020 First official language - French 72 11 4 3 3 3 3 89 7 278
2019 First official language - English 75 9 4 3 3 5 3 90 6 1176
2019 First official language - French 77 11 3 2 1 2 4 94 3 303

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 75 11 4 2 1 1 7 93 3 1174
2020 First official language - French 66 14 5 4 1 2 8 89 6 279
2019 First official language - English 80 6 3 2 1 2 6 93 4 1173
2019 First official language - French 76 8 2 1 1 1 11 95 2 301

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 45 13 9 4 3 0 73 14 1174
2020 First official language - French 23 39 20 5 4 8 1 68 11 280
2019 First official language - English 24 42 17 10 4 3 0 68 14 1179
2019 First official language - French 22 43 17 9 4 3 1 68 14 304
2018 First official language - English 22 35 23 9 7 3 0 59 17 939
2018 First official language - French 19 37 27 9 6 2 0 57 16 228
2017 First official language - English 20 37 19 15 7 3 0 58 22 1066
2017 First official language - French 17 35 27 10 7 4 0 54 18 242

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 38 12 7 4 2 0 76 11 1167
2020 First official language - French 39 38 11 5 4 2 0 79 10 279
2019 First official language - English 36 39 11 9 4 2 0 76 13 1174
2019 First official language - French 38 38 13 4 3 3 0 79 7 302
2018 First official language - English 39 38 11 7 3 1 0 78 10 942
2018 First official language - French 41 39 12 5 4 0 0 80 8 228
2017 First official language - English 38 41 11 6 3 1 0 79 10 1067
2017 First official language - French 33 45 13 6 2 1 0 79 8 242
2014 First official language - English 39 36 12 6 3 3 0 78 10 1233
2014 First official language - French 34 37 17 5 3 4 0 74 8 277

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 33 16 6 2 5 0 74 9 1169
2020 First official language - French 41 35 12 3 3 5 1 81 6 279
2019 First official language - English 44 31 13 5 2 3 0 78 8 1175
2019 First official language - French 44 37 11 3 3 2 0 82 6 304
2018 First official language - English 41 33 14 5 3 4 0 77 8 940
2018 First official language - French 42 35 13 5 2 3 0 80 7 228
2017 First official language - English 40 34 14 5 3 4 0 77 8 1064
2017 First official language - French 37 37 15 5 3 3 0 76 8 242
2014 First official language - English 42 32 13 4 3 5 0 79 8 1230
2014 First official language - French 36 34 17 5 1 6 1 76 6 277

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 29 20 8 3 10 1 65 12 1173
2020 First official language - French 28 33 16 4 5 13 1 71 11 281

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 32 11 7 4 5 1 77 11 1170
2020 First official language - French 44 29 8 5 6 7 2 80 12 279

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 32 7 6 3 1 0 84 9 1170
2020 First official language - French 55 33 7 3 2 0 0 87 5 278
2019 First official language - English 50 33 7 5 4 0 0 83 9 1180
2019 First official language - French 51 35 9 3 2 0 0 86 5 304
2018 First official language - English 44 36 9 6 4 0 0 80 10 938
2018 First official language - French 44 39 11 4 2 0 0 83 6 228
2017 First official language - English 44 37 10 5 4 0 0 81 9 1069
2017 First official language - French 38 38 13 8 3 0 0 76 11 242
2014 First official language - English 43 34 12 6 4 0 0 78 10 1230
2014 First official language - French 36 41 14 7 2 0 0 77 9 276

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 31 14 9 6 1 0 72 15 1168
2020 First official language - French 46 28 13 8 3 1 0 75 12 277
2019 First official language - English 39 32 15 8 6 1 0 71 14 1179
2019 First official language - French 39 34 17 6 4 1 0 73 10 304
2018 First official language - English 33 32 17 10 7 0 0 66 18 943
2018 First official language - French 34 34 15 10 6 0 0 68 16 228
2017 First official language - English 33 31 17 12 6 1 0 64 18 1068
2017 First official language - French 28 37 18 10 5 1 0 66 16 241
2014 First official language - English 24 34 19 13 8 1 0 59 22 1233
2014 First official language - French 21 37 21 13 7 0 0 58 21 276

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 32 15 8 6 0 0 72 14 1165
2020 First official language - French 43 32 14 9 2 0 0 75 11 278
2019 First official language - English 38 34 13 9 6 0 0 71 15 1175
2019 First official language - French 39 34 15 9 3 0 0 73 12 304
2018 First official language - English 31 34 15 12 6 0 0 66 19 940
2018 First official language - French 29 39 15 10 6 0 0 68 16 227
2017 First official language - English 33 32 16 12 7 0 0 65 19 1070
2017 First official language - French 26 40 21 7 5 0 0 67 12 241
2014 First official language - English 24 35 18 15 7 0 0 59 23 1234
2014 First official language - French 21 39 20 13 6 0 0 60 19 276

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 26 18 10 6 3 0 65 17 1169
2020 First official language - French 38 21 19 11 7 4 1 62 18 279
2019 First official language - English 36 25 17 13 7 2 0 63 20 1181
2019 First official language - French 35 23 18 12 8 3 1 61 21 305
2018 First official language - English 31 24 18 14 11 2 0 57 25 942
2018 First official language - French 27 28 20 12 9 3 1 57 22 227
2017 First official language - English 30 25 18 14 9 4 0 58 23 1069
2017 First official language - French 25 26 23 15 8 2 1 53 24 241
2014 First official language - English 26 26 18 14 11 4 1 55 26 1233
2014 First official language - French 21 25 23 16 10 4 1 49 27 277
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 31 29 40 1174
2020 First official language - French 36 31 33 281
2019 First official language - English 31 33 36 1182
2019 First official language - French 37 29 34 305
2018 First official language - English 31 34 35 941
2018 First official language - French 38 30 32 228
2017 First official language - English 33 32 35 1069
2017 First official language - French 38 30 33 241
2014 First official language - English 30 33 37 1233
2014 First official language - French 43 24 33 277

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 8 35 30 5 15 7 385
2020 First official language - French 6 32 36 7 11 8 102
2019 First official language - English 11 26 34 6 17 6 371
2019 First official language - French 8 27 50 1 12 2 114
2018 First official language - English 8 23 41 10 13 4 301
2018 First official language - French 5 24 55 4 8 4 89
2017 First official language - English 12 21 40 5 15 6 367
2017 First official language - French 8 22 45 8 10 7 92
2014 First official language - English 11 27 40 12 9999 10 382
2014 First official language - French 8 28 54 3 9999 6 120
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 1175
2020 First official language - French 11 89 281
2019 First official language - English 13 87 1180
2019 First official language - French 11 89 304
2018 First official language - English 16 84 943
2018 First official language - French 9 91 226

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 46 54 126
2020 First official language - French 42 58 33
2019 First official language - English 43 57 152
2019 First official language - French 55 45 34
2018 First official language - English 47 53 147
2018 First official language - French 44 56 21

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 69 31 126
2020 First official language - French 69 31 33
2019 First official language - English 65 35 152
2019 First official language - French 59 41 34

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 152
2019 First official language - French 17 83 34

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 126
2020 First official language - French 0 100 33
2019 First official language - English 0 100 152
2019 First official language - French 0 100 34
2018 First official language - English 0 100 147
2018 First official language - French 0 100 21

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 126
2020 First official language - French 16 84 33

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 4 96 147
2018 First official language - French 0 100 21

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 4 96 147
2018 First official language - French 0 100 21

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 45 55 126
2020 First official language - French 35 65 33
2019 First official language - English 36 64 151
2019 First official language - French 32 68 34
2018 First official language - English 41 59 147
2018 First official language - French 25 75 21

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 51 49 126
2020 First official language - French 72 28 33
2019 First official language - English 46 54 151
2019 First official language - French 53 47 34
2018 First official language - English 49 51 147
2018 First official language - French 51 49 21

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 65 35 126
2020 First official language - French 61 39 33
2019 First official language - English 52 48 151
2019 First official language - French 49 51 34
2018 First official language - English 51 49 147
2018 First official language - French 57 43 21

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 49 51 126
2020 First official language - French 44 56 33
2019 First official language - English 42 58 151
2019 First official language - French 28 72 34
2018 First official language - English 47 53 147
2018 First official language - French 48 52 21

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 35 65 126
2020 First official language - French 55 45 33
2018 First official language - English 38 62 147
2018 First official language - French 38 62 21

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 54 46 126
2020 First official language - French 54 46 33
2019 First official language - English 52 48 151
2019 First official language - French 43 57 34
2018 First official language - English 55 45 147
2018 First official language - French 67 33 21

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 36 64 126
2020 First official language - French 37 63 33
2019 First official language - English 30 70 151
2019 First official language - French 28 72 34
2018 First official language - English 36 64 147
2018 First official language - French 34 66 21

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 151
2019 First official language - French 0 100 34

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 126
2020 First official language - French 0 100 33

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 126
2020 First official language - French 19 81 33
2018 First official language - English 12 88 147
2018 First official language - French 0 100 21

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 56 44 126
2020 First official language - French 56 44 33
2019 First official language - English 50 50 151
2019 First official language - French 36 64 34
2018 First official language - English 51 49 147
2018 First official language - French 56 44 21

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 21 79 126
2020 First official language - French 24 76 33
2019 First official language - English 14 86 151
2019 First official language - French 22 78 34
2018 First official language - English 25 75 147
2018 First official language - French 25 75 21

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 126
2020 First official language - French 27 73 33
2019 First official language - English 17 83 151
2019 First official language - French 19 81 34

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 46 54 126
2020 First official language - French 59 41 33
2019 First official language - English 44 56 151
2019 First official language - French 46 54 34

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 22 78 126
2020 First official language - French 16 84 33
2019 First official language - English 28 72 151
2019 First official language - French 24 76 34
2018 First official language - English 33 67 147
2018 First official language - French 38 62 21

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 126
2020 First official language - French 17 83 33
2018 First official language - English 6 94 147
2018 First official language - French 33 67 21

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 18 82 126
2020 First official language - French 17 83 33
2019 First official language - English 15 85 151
2019 First official language - French 16 84 34
2018 First official language - English 18 82 147
2018 First official language - French 33 67 21

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 8 92 147
2018 First official language - French 23 77 21

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 126
2020 First official language - French 0 100 33

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 126
2020 First official language - French 17 83 33
2019 First official language - English 8 92 151
2019 First official language - French 28 72 34
2018 First official language - English 11 89 147
2018 First official language - French 34 66 21

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 151
2019 First official language - French 17 83 34

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 32 68 126
2020 First official language - French 21 79 33
2019 First official language - English 35 65 151
2019 First official language - French 25 75 34

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 17 83 121
2020 First official language - French 16 84 33

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 121
2020 First official language - French 20 80 33

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 16 84 121
2020 First official language - French 23 77 33

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 121
2020 First official language - French 16 84 33

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 19 81 121
2020 First official language - French 23 77 33

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 38 62 121
2020 First official language - French 36 64 33

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 64 36 121
2020 First official language - French 50 50 33
2018 First official language - English 56 44 139
2018 First official language - French 68 32 19

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 66 34 121
2020 First official language - French 52 48 33
2018 First official language - English 61 39 139
2018 First official language - French 51 49 19

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 121
2020 First official language - French 32 68 33

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 11 15 8 6 34 10 48 25 1174
2020 First official language - French 13 15 14 6 5 37 9 52 22 280
2019 First official language - English 14 13 18 9 10 28 9 42 30 1182
2019 First official language - French 12 14 14 9 6 33 13 48 27 303
2018 First official language - English 13 15 21 10 8 27 6 42 27 942
2018 First official language - French 14 19 16 7 4 28 12 55 18 227
2017 First official language - English 15 17 16 10 10 24 8 47 30 1070
2017 First official language - French 13 13 22 7 6 31 9 43 21 242
2014 First official language - English 11 15 21 10 9 26 7 39 30 1234
2014 First official language - French 8 12 23 11 6 32 8 33 29 277

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 26 18 7 5 16 2 63 14 1174
2020 First official language - French 26 29 15 8 5 14 2 67 15 280
2019 First official language - English 30 29 15 8 7 9 1 66 17 1179
2019 First official language - French 31 33 19 5 3 10 0 70 9 304
2018 First official language - English 27 32 19 8 6 8 0 64 16 942
2018 First official language - French 27 35 17 6 3 11 1 71 10 227
2017 First official language - English 28 31 18 8 8 8 1 64 17 1067
2017 First official language - French 27 31 19 7 5 10 1 65 13 242
2014 First official language - English 20 24 22 11 7 14 2 52 21 1234
2014 First official language - French 15 29 19 10 4 20 2 56 19 277
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 1173
2020 First official language - French 7 93 280
2019 First official language - English 7 93 1184
2019 First official language - French 8 92 305
2018 First official language - English 7 93 945
2018 First official language - French 7 93 227

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 29 71 70
2020 First official language - French 33 67 22
2019 First official language - English 39 61 83
2019 First official language - French 61 39 22
2018 First official language - English 31 69 65
2018 First official language - French 57 43 16

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 86 14 70
2020 First official language - French 71 29 22
2019 First official language - English 82 18 83
2019 First official language - French 51 49 22

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 83
2019 First official language - French 0 100 22
2018 First official language - English 0 100 65
2018 First official language - French 0 100 16

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 70
2020 First official language - French 26 74 22

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 21 79 70
2020 First official language - French 28 72 22

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 20 80 70
2020 First official language - French 41 59 22

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 70
2020 First official language - French 24 76 22

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 10 90 65
2018 First official language - French 0 100 16

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 22 78 70
2020 First official language - French 21 79 22
2019 First official language - English 30 70 83
2019 First official language - French 29 71 22
2018 First official language - English 15 85 65
2018 First official language - French 32 68 16

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 70
2020 First official language - French 0 100 22

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 70
2020 First official language - French 0 100 22
2018 First official language - English 0 100 65
2018 First official language - French 0 100 16

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 70
2020 First official language - French 0 100 22
2019 First official language - English 0 100 83
2019 First official language - French 0 100 22
2018 First official language - English 0 100 65
2018 First official language - French 0 100 16

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 19 81 65
2018 First official language - French 32 68 16

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 70
2020 First official language - French 0 100 22
2019 First official language - English 0 100 83
2019 First official language - French 0 100 22

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 15 85 70
2020 First official language - French 33 67 22
2019 First official language - English 15 85 83
2019 First official language - French 27 73 22
2018 First official language - English 17 83 65
2018 First official language - French 41 59 16

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 32 68 70
2020 First official language - French 42 58 22
2019 First official language - English 29 71 82
2019 First official language - French 43 57 21
2018 First official language - English 30 70 65
2018 First official language - French 43 57 16

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 70
2020 First official language - French 0 100 22

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 50 50 70
2020 First official language - French 45 55 22
2019 First official language - English 47 53 82
2019 First official language - French 42 58 21
2018 First official language - English 37 63 65
2018 First official language - French 46 54 16

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 12 88 63
2018 First official language - French 0 100 15

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 13 87 63
2018 First official language - French 0 100 15

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 52 48 63
2018 First official language - French 50 50 15

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 19 81 63
2018 First official language - French 0 100 15

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 11 18 4 4 39 8 53 14 1171
2020 First official language - French 12 16 18 3 3 39 8 54 13 279
2019 First official language - English 16 12 20 5 4 34 10 50 15 1177
2019 First official language - French 16 9 16 5 2 39 12 52 15 303
2018 First official language - English 15 16 22 5 3 34 5 51 14 941
2018 First official language - French 13 19 17 4 3 35 10 58 12 227
2017 First official language - English 17 13 18 5 3 36 8 53 14 1069
2017 First official language - French 13 13 20 2 3 36 13 50 10 242
2014 First official language - English 12 15 23 4 3 36 8 46 13 1233
2014 First official language - French 9 13 22 5 2 42 7 43 14 277

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 27 19 4 3 17 2 67 9 1175
2020 First official language - French 27 31 18 2 4 15 2 71 7 280
2019 First official language - English 34 27 16 5 3 13 2 72 9 1176
2019 First official language - French 33 30 18 3 2 14 0 73 6 304
2018 First official language - English 29 32 18 5 3 12 0 69 10 940
2018 First official language - French 26 33 17 5 3 15 0 70 9 228
2017 First official language - English 32 31 16 4 3 13 1 73 8 1068
2017 First official language - French 27 30 17 5 2 16 3 71 8 242
2014 First official language - English 23 27 21 5 3 19 2 63 9 1231
2014 First official language - French 15 32 17 6 2 26 3 65 11 276
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 27 15 8 7 0 1 70 15 1176
2020 First official language - French 40 27 14 7 8 0 4 70 16 281

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 31 20 9 7 0 1 64 16 1172
2020 First official language - French 32 26 19 12 12 0 1 58 24 279
2019 First official language - English 19 29 23 13 14 0 1 49 28 1177
2019 First official language - French 21 24 21 17 14 0 2 46 32 304
2018 First official language - English 16 26 25 14 18 0 1 43 32 942
2018 First official language - French 14 19 26 17 21 0 2 34 39 228
2017 First official language - English 19 26 20 14 18 1 2 46 34 1068
2017 First official language - French 16 18 20 17 25 0 4 35 43 241

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 23 28 17 18 0 0 36 36 1175
2020 First official language - French 12 20 32 16 20 0 0 32 36 281
2019 First official language - English 18 32 25 13 10 0 0 51 24 1180
2019 First official language - French 20 28 29 14 8 0 0 49 23 304
2018 First official language - English 17 26 30 15 12 0 0 42 28 944
2018 First official language - French 15 25 28 24 7 0 0 41 31 228
2017 First official language - English 19 30 23 15 11 0 1 50 27 1066
2017 First official language - French 16 26 27 17 13 0 1 42 30 242

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 27 21 14 14 0 1 51 28 1172
2020 First official language - French 19 23 27 14 15 0 1 43 29 278
2019 First official language - English 27 35 21 10 7 0 1 62 17 1171
2019 First official language - French 21 31 25 16 5 0 0 53 22 303
2018 First official language - English 24 31 24 12 7 0 1 56 19 937
2018 First official language - French 22 28 26 18 6 0 1 50 24 227
2017 First official language - English 26 31 21 13 8 0 1 58 21 1065
2017 First official language - French 16 23 31 20 8 0 2 40 28 242

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 21 22 18 19 1 1 40 38 1168
2020 First official language - French 19 23 19 16 22 0 1 43 38 281
2019 First official language - English 23 27 22 15 14 0 0 50 29 1178
2019 First official language - French 22 28 17 18 13 0 2 51 32 299
2018 First official language - English 18 25 23 18 14 1 2 44 33 938
2018 First official language - French 19 17 29 20 13 0 1 37 33 228
2017 First official language - English 18 24 24 17 15 0 1 44 32 1067
2017 First official language - French 14 22 25 20 15 0 3 38 36 242

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 26 18 12 15 0 2 54 27 1169
2020 First official language - French 30 24 18 13 14 0 1 54 28 279
2019 First official language - English 49 26 13 5 4 0 2 78 9 1167
2019 First official language - French 47 23 13 7 4 1 5 74 13 301
2018 First official language - English 43 26 13 7 5 0 5 73 13 935
2018 First official language - French 45 23 16 7 3 0 6 72 11 227
2017 First official language - English 43 26 13 7 5 1 5 74 13 1066
2017 First official language - French 32 28 21 5 6 1 7 66 12 241

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 22 24 18 18 0 0 40 37 1170
2020 First official language - French 24 24 22 12 18 0 0 47 30 280
2019 First official language - English 29 30 22 11 7 0 0 60 18 1177
2019 First official language - French 27 34 15 13 10 0 1 62 23 303
2018 First official language - English 26 29 23 12 9 0 1 56 21 939
2018 First official language - French 29 22 26 13 10 0 0 51 23 227
2017 First official language - English 25 32 22 13 8 0 1 57 21 1062
2017 First official language - French 26 25 26 13 9 0 1 51 22 241

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 21 18 12 13 0 9 53 28 1169
2020 First official language - French 29 18 16 14 14 0 9 52 30 279

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 34 21 9 7 0 1 62 16 1174
2020 First official language - French 28 35 19 12 6 1 1 63 18 278
2019 First official language - English 28 35 19 11 6 1 0 64 17 1179
2019 First official language - French 27 34 24 10 3 0 1 62 14 301
2018 First official language - English 21 34 24 12 8 1 1 56 20 939
2018 First official language - French 24 34 27 9 6 0 0 58 15 227
2017 First official language - English 22 31 23 15 8 1 1 54 23 1060
2017 First official language - French 23 31 23 14 6 0 2 56 21 242

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 29 25 15 12 0 0 49 26 1173
2020 First official language - French 19 32 25 11 12 1 1 51 23 276
2019 First official language - English 24 36 23 12 6 0 0 59 18 1176
2019 First official language - French 26 34 24 10 5 1 0 61 15 300
2018 First official language - English 18 34 27 12 8 0 1 53 20 940
2018 First official language - French 21 28 34 12 5 0 0 49 17 227
2017 First official language - English 19 32 24 15 8 0 1 52 23 1062
2017 First official language - French 19 28 28 15 9 1 1 47 24 242

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 30 23 12 10 0 1 55 22 1171
2020 First official language - French 27 29 19 14 10 1 0 56 24 278
2019 First official language - English 26 30 22 12 9 0 0 57 21 1176
2019 First official language - French 24 36 20 12 7 0 1 60 19 299
2018 First official language - English 23 30 26 10 9 0 1 54 20 940
2018 First official language - French 23 25 31 15 5 0 0 49 20 228
2017 First official language - English 27 29 19 15 10 0 1 56 25 1061
2017 First official language - French 21 29 25 13 11 1 1 51 24 241

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 28 14 7 8 0 0 71 15 1169
2020 First official language - French 44 25 15 7 6 1 2 71 14 279
2019 First official language - English 43 26 15 9 6 0 1 70 15 1175
2019 First official language - French 46 27 13 9 4 0 1 74 13 301

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 29 23 12 7 0 0 57 19 1170
2020 First official language - French 28 33 21 11 7 0 0 61 18 280

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 30 25 14 10 0 0 50 24 1172
2020 First official language - French 24 31 23 14 9 0 0 54 23 278
2019 First official language - English 35 33 18 9 4 0 1 69 13 1173
2019 First official language - French 32 32 19 12 4 0 0 64 16 301
2018 First official language - English 29 30 25 9 5 1 1 60 14 940
2018 First official language - French 29 34 21 11 4 0 0 63 16 228
2017 First official language - English 32 32 20 10 5 1 1 65 15 1063
2017 First official language - French 26 29 26 11 4 0 3 57 16 241

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 29 19 7 3 0 1 72 10 1166
2020 First official language - French 47 32 13 6 3 0 0 78 9 279
2019 First official language - English 51 27 13 5 4 0 1 78 9 1177
2019 First official language - French 53 23 13 5 2 0 3 79 8 299
2018 First official language - English 48 24 14 7 6 0 1 73 13 934
2018 First official language - French 50 25 13 6 4 0 2 77 10 225
2017 First official language - English 47 28 15 6 3 0 1 76 9 1066
2017 First official language - French 53 21 12 5 4 0 4 78 10 242

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 38 20 8 3 0 0 68 11 1167
2020 First official language - French 28 39 19 9 6 0 0 67 15 280

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 14 8 2 1 1 5 88 3 1169
2020 First official language - French 64 19 6 4 3 1 3 87 7 278
2019 First official language - English 73 13 5 2 2 0 5 90 4 1172
2019 First official language - French 68 12 8 1 1 0 9 89 3 293
2018 First official language - English 72 14 6 3 2 0 3 89 5 941
2018 First official language - French 64 17 10 3 2 0 4 85 6 228

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 80 8 3 2 3 1 3 91 6 1164
2020 First official language - French 76 8 6 2 4 1 3 88 6 281
2019 First official language - English 72 12 7 3 4 1 2 86 7 1178
2019 First official language - French 71 13 5 4 4 0 4 88 7 302
2018 First official language - English 68 13 6 5 5 1 3 84 10 938
2018 First official language - French 65 16 7 3 3 0 7 86 7 228
2017 First official language - English 71 14 5 4 4 1 2 87 8 1070
2017 First official language - French 68 14 5 3 3 1 6 88 7 241

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 20 6 2 2 0 1 90 4 1161
2020 First official language - French 70 15 7 3 2 0 3 87 6 279
2019 First official language - English 55 28 9 4 2 0 1 85 6 1174
2019 First official language - French 57 25 10 5 3 0 1 83 7 300
2018 First official language - English 53 27 11 5 3 0 1 81 8 940
2018 First official language - French 50 29 12 4 4 0 2 81 7 227
2017 First official language - English 53 30 9 4 2 0 2 84 6 1064
2017 First official language - French 56 25 7 5 3 1 4 84 9 242

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 17 8 4 6 0 1 82 10 1167
2020 First official language - French 65 17 7 4 4 1 3 85 8 280
2019 First official language - English 57 21 10 7 5 0 1 78 11 1170
2019 First official language - French 55 20 11 9 3 1 1 76 13 297
2018 First official language - English 50 22 12 7 7 0 1 72 15 942
2018 First official language - French 43 27 17 5 6 0 2 71 11 227
2017 First official language - English 54 22 12 6 4 0 1 77 11 1068
2017 First official language - French 55 18 9 7 7 0 4 76 15 242

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 12 4 1 1 0 19 93 2 1163
2020 First official language - French 57 12 5 3 1 1 21 88 5 280
2019 First official language - English 57 14 4 2 1 0 22 91 4 1166
2019 First official language - French 53 13 6 2 1 1 24 88 4 299
2018 First official language - English 49 15 6 1 1 0 27 88 3 937
2018 First official language - French 45 15 4 2 2 0 33 88 6 225
2017 First official language - English 54 15 5 2 1 0 23 90 4 1066
2017 First official language - French 49 12 6 2 1 0 29 86 5 242

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 20 6 1 1 0 3 91 3 1174
2020 First official language - French 68 17 5 3 1 2 5 91 4 281
2019 First official language - English 70 19 5 1 1 0 4 92 2 1173
2019 First official language - French 72 14 7 1 1 1 4 90 3 300
2018 First official language - English 63 21 8 2 1 0 5 88 3 938
2018 First official language - French 64 21 5 2 2 0 6 91 4 227
2017 First official language - English 68 18 5 2 1 0 5 92 3 1065
2017 First official language - French 66 16 5 2 0 0 11 92 3 241

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 17 8 5 4 0 1 81 10 1174
2020 First official language - French 63 16 8 4 3 1 5 84 8 280
2019 First official language - English 66 16 6 4 5 1 2 85 9 1175
2019 First official language - French 71 10 6 2 6 0 5 85 8 301
2018 First official language - English 66 16 5 5 5 0 3 85 10 941
2018 First official language - French 71 16 4 3 3 0 4 90 6 227
2017 First official language - English 64 16 7 4 5 0 3 83 9 1068
2017 First official language - French 66 13 5 4 4 0 9 86 9 240

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 29 16 6 3 0 1 75 9 1171
2020 First official language - French 42 33 15 4 2 1 3 79 6 281
2019 First official language - English 48 31 13 4 2 0 2 81 6 1169
2019 First official language - French 52 23 15 4 3 0 2 77 7 301
2018 First official language - English 47 31 15 4 2 0 1 79 7 942
2018 First official language - French 46 28 16 4 2 0 4 78 6 225
2017 First official language - English 52 28 12 3 2 0 2 82 6 1064
2017 First official language - French 50 23 14 4 3 0 6 78 7 241

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 42 23 7 4 0 0 66 11 1172
2020 First official language - French 27 41 22 6 5 0 0 68 10 280

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 28 36 17 9 0 0 37 27 1171
2020 First official language - French 11 26 37 19 7 0 0 37 26 281
2019 First official language - English 12 41 32 12 4 0 0 53 15 1182
2019 First official language - French 15 35 37 9 4 0 0 50 13 304
2018 First official language - English 10 33 37 16 5 0 0 43 21 943
2018 First official language - French 12 26 43 15 3 0 0 38 19 227
2017 First official language - English 9 33 38 13 6 0 0 42 19 1069
2017 First official language - French 10 30 40 17 3 0 0 40 19 242

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 24 37 16 6 0 0 22 42 1163
2020 First official language - French 14 22 35 22 7 0 0 29 37 276
2019 First official language - English 10 17 41 23 9 0 0 33 27 1170
2019 First official language - French 7 16 37 28 11 0 0 39 23 303
2018 First official language - English 10 22 39 20 9 0 0 29 32 928
2018 First official language - French 6 22 43 20 10 0 0 30 27 223
2017 First official language - English 9 19 42 23 7 0 0 30 28 1067
2017 First official language - French 4 19 39 27 9 0 1 37 24 241

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 42 11 7 2 2 0 80 9 1175
2020 First official language - French 35 44 11 5 4 1 0 80 9 281
2019 First official language - English 37 40 12 8 3 2 0 78 10 1174
2019 First official language - French 39 42 11 5 2 1 0 82 7 305
2018 First official language - English 39 41 10 6 3 1 0 81 9 940
2018 First official language - French 35 43 12 5 3 2 0 80 8 228
2017 First official language - English 34 43 10 8 3 2 0 79 12 1067
2017 First official language - French 28 44 14 8 4 2 0 73 12 241

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 33 14 14 7 3 0 63 22 1171
2020 First official language - French 30 31 16 12 6 5 0 64 19 280

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 27 11 15 8 1 0 66 23 1172
2020 First official language - French 36 30 14 8 11 1 0 67 20 280

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 29 12 5 5 3 1 78 10 1172
2020 First official language - French 47 28 15 3 4 2 1 77 8 281

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 32 16 14 8 2 0 62 22 1173
2020 First official language - French 31 32 17 10 9 2 0 64 19 281
2019 First official language - English 28 34 16 13 8 2 0 63 21 1178
2019 First official language - French 23 46 15 8 6 1 0 70 14 305
2018 First official language - English 23 38 15 14 8 1 0 62 23 944
2018 First official language - French 22 39 19 14 4 2 0 63 18 228
2017 First official language - English 20 41 12 17 9 1 0 61 27 1070
2017 First official language - French 15 42 19 16 6 2 0 58 22 241

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 44 10 8 2 1 0 81 10 1175
2020 First official language - French 37 48 8 5 1 1 0 86 7 281

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 40 11 11 3 1 0 76 14 1173
2020 First official language - French 37 39 11 8 3 1 0 78 11 280

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 37 17 7 1 1 1 74 9 1165
2020 First official language - French 33 33 23 6 2 1 1 68 9 280

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 35 14 5 2 3 2 78 7 1172
2020 First official language - French 43 32 14 4 2 2 4 79 6 281

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 17 6 1 0 8 2 92 2 1171
2020 First official language - French 60 26 4 4 3 1 1 89 7 281

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 36 7 5 1 2 0 87 6 1170
2020 First official language - French 51 35 7 2 2 2 0 88 5 280

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 30 8 8 5 1 0 79 13 1169
2020 First official language - French 51 29 8 4 7 1 0 81 11 278

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 29 9 7 3 2 1 80 10 1169
2020 First official language - French 50 30 7 6 3 2 1 83 10 280

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 48 11 14 2 2 0 72 17 304
2020 First official language - French 18 57 7 12 4 0 1 76 17 76
2019 First official language - English 26 48 11 10 3 1 1 76 13 317
2019 First official language - French 23 48 14 9 2 2 2 74 11 86

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 93 7 305
2020 First official language - French 98 2 76

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 34 17 23 11 1 1 49 34 287
2020 First official language - French 11 28 18 25 16 0 2 40 42 74
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 1166
2020 First official language - French 11 89 278

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 1171
2020 First official language - French 15 85 280
2019 First official language - English 17 83 1182
2019 First official language - French 15 85 304
2017 First official language - English 20 80 1070
2017 First official language - French 17 83 242
2014 First official language - English 19 81 1232
2014 First official language - French 20 80 277

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 51 49 155
2020 First official language - French 55 45 46

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 76 24 157
2020 First official language - French 86 14 46
2019 First official language - English 84 16 218
2019 First official language - French 82 18 48
2017 First official language - English 80 20 227
2017 First official language - French 91 9 42
2014 First official language - English 77 23 236
2014 First official language - French 82 18 55

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 38 6 7 1 1 0 86 8 120
2020 First official language - French 46 34 2 14 0 0 3 83 15 39
2019 First official language - English 46 33 6 9 6 1 0 79 15 180
2019 First official language - French 61 34 2 2 0 0 0 95 2 40
2017 First official language - English 55 27 6 5 4 1 2 85 9 184
2017 First official language - French 53 31 6 11 0 0 0 84 11 38
2014 First official language - English 52 32 6 6 3 0 1 85 9 183
2014 First official language - French 44 39 4 9 3 0 0 84 12 45

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 31 8 6 3 3 2 82 9 1174
2020 First official language - French 47 32 7 7 2 2 3 82 10 280
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 45 21 2 59 41 1176
2020 First official language - French 29 50 19 2 63 37 281

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 33 67 385
2020 First official language - French 19 81 80

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 17 19 22 27 1 5 27 53 384
2020 First official language - French 14 10 14 30 29 0 3 24 61 81

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 17 13 27 34 1 3 24 63 383
2020 First official language - French 4 9 7 33 42 0 5 14 79 81

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 20 13 6 5 2 9 73 13 1172
2020 First official language - French 34 20 15 8 8 1 13 63 19 279
2019 First official language - English 36 20 15 10 11 1 7 61 22 1160
2019 First official language - French 28 18 18 15 12 0 8 50 30 301
2018 First official language - English 35 18 15 10 12 2 7 58 25 945
2018 First official language - French 31 17 13 12 17 1 9 54 31 227
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