2020 Public Service Employee Survey Results for Public Health Agency of Canada by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 48 2 13 3 0 0 82 16 460
2020 3 to 10 years in current department or agency 30 49 4 15 3 0 0 79 17 406
2020 11 to 20 years in current department or agency 34 46 4 15 2 0 0 79 17 358
2020 More than 20 years in current department or agency 39 46 2 11 3 0 0 85 14 52

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 83 11 2 1 2 1 0 96 3 457
2020 3 to 10 years in current department or agency 81 13 3 2 1 0 0 95 3 404
2020 11 to 20 years in current department or agency 78 14 2 3 0 0 1 94 4 351
2020 More than 20 years in current department or agency 85 13 0 0 2 0 0 98 2 51
2017 Less than 3 years in current department or agency 80 16 1 2 1 1 0 97 2 282
2017 3 to 10 years in current department or agency 72 19 3 3 1 1 1 93 3 610
2017 11 to 20 years in current department or agency 73 17 2 3 1 1 1 94 5 339
2017 More than 20 years in current department or agency 73 12 4 4 0 2 5 91 4 41
2014 Less than 3 years in current department or agency 73 18 3 3 0 0 2 94 3 287
2014 3 to 10 years in current department or agency 73 17 5 3 1 0 1 91 4 906
2014 11 to 20 years in current department or agency 71 18 4 3 1 1 1 92 4 264
2014 More than 20 years in current department or agency 65 29 3 3 0 0 0 93 3 28

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 42 6 13 4 0 1 76 18 462
2020 3 to 10 years in current department or agency 29 46 6 15 3 0 0 76 18 405
2020 11 to 20 years in current department or agency 34 39 9 14 4 0 0 74 18 359
2020 More than 20 years in current department or agency 34 49 3 9 5 0 0 83 14 51
2019 Less than 3 years in current department or agency 46 37 6 8 3 0 0 83 12 414
2019 3 to 10 years in current department or agency 42 38 8 7 5 0 0 80 12 456
2019 11 to 20 years in current department or agency 44 32 7 11 6 0 0 76 17 415
2019 More than 20 years in current department or agency 54 26 6 9 5 0 0 80 14 50
2017 Less than 3 years in current department or agency 49 31 9 9 3 0 0 80 12 282
2017 3 to 10 years in current department or agency 37 39 5 13 6 0 0 76 19 614
2017 11 to 20 years in current department or agency 41 36 4 13 6 0 0 77 19 340
2017 More than 20 years in current department or agency 53 14 6 13 14 0 0 67 27 42
2014 Less than 3 years in current department or agency 37 38 9 10 6 0 0 75 16 286
2014 3 to 10 years in current department or agency 37 33 8 13 9 0 0 70 22 906
2014 11 to 20 years in current department or agency 33 35 8 13 11 0 0 68 24 264
2014 More than 20 years in current department or agency 40 36 10 11 3 0 0 76 14 28

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 39 12 12 4 0 1 72 16 460
2020 3 to 10 years in current department or agency 33 41 12 9 4 0 1 74 13 401
2020 11 to 20 years in current department or agency 29 41 13 11 4 0 2 71 15 357
2020 More than 20 years in current department or agency 27 49 12 5 4 0 4 78 9 52
2019 Less than 3 years in current department or agency 34 42 11 9 3 0 0 77 12 412
2019 3 to 10 years in current department or agency 34 39 11 11 5 0 1 74 16 453
2019 11 to 20 years in current department or agency 36 39 9 12 3 0 0 76 16 413
2019 More than 20 years in current department or agency 35 33 14 10 8 0 0 68 18 50
2018 Less than 3 years in current department or agency 33 42 10 13 3 0 0 74 16 320
2018 3 to 10 years in current department or agency 27 43 12 13 4 0 0 71 18 452
2018 11 to 20 years in current department or agency 29 40 7 17 5 0 2 71 22 343
2018 More than 20 years in current department or agency 30 39 5 17 9 0 0 69 26 39
2017 Less than 3 years in current department or agency 36 40 9 11 3 1 0 77 14 283
2017 3 to 10 years in current department or agency 33 42 10 10 6 0 0 74 16 612
2017 11 to 20 years in current department or agency 32 37 10 16 5 0 0 69 21 341
2017 More than 20 years in current department or agency 27 35 15 14 10 0 0 61 23 42
2014 Less than 3 years in current department or agency 29 41 12 12 5 0 1 71 17 286
2014 3 to 10 years in current department or agency 29 40 11 14 6 0 0 69 20 904
2014 11 to 20 years in current department or agency 28 42 11 14 4 0 1 70 18 263
2014 More than 20 years in current department or agency 24 46 19 11 0 0 0 70 11 28

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 35 9 10 2 0 0 78 12 460
2020 3 to 10 years in current department or agency 37 41 8 10 3 0 1 79 13 401
2020 11 to 20 years in current department or agency 39 40 10 9 2 0 0 79 12 356
2020 More than 20 years in current department or agency 48 36 4 3 7 0 2 85 10 51
2019 Less than 3 years in current department or agency 55 33 7 4 2 0 0 88 5 408
2019 3 to 10 years in current department or agency 47 35 7 6 4 0 0 83 10 454
2019 11 to 20 years in current department or agency 54 31 6 7 2 0 0 85 9 413
2019 More than 20 years in current department or agency 56 34 5 2 3 0 0 90 5 49
2017 Less than 3 years in current department or agency 60 30 5 3 1 0 0 90 4 282
2017 3 to 10 years in current department or agency 51 35 7 5 2 0 0 87 7 608
2017 11 to 20 years in current department or agency 52 34 5 6 2 0 0 86 8 338
2017 More than 20 years in current department or agency 46 31 10 10 3 0 0 77 13 42
2014 Less than 3 years in current department or agency 52 34 7 4 2 1 0 86 6 288
2014 3 to 10 years in current department or agency 47 35 8 5 3 0 0 83 9 903
2014 11 to 20 years in current department or agency 51 34 7 5 3 0 0 85 7 264
2014 More than 20 years in current department or agency 57 25 15 3 0 0 0 82 3 28

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 33 9 10 6 0 0 75 16 459
2020 3 to 10 years in current department or agency 35 32 11 11 10 0 0 67 22 404
2020 11 to 20 years in current department or agency 34 35 11 11 9 0 0 70 20 358
2020 More than 20 years in current department or agency 47 24 10 6 11 0 2 72 18 52
2019 Less than 3 years in current department or agency 50 33 6 7 3 0 0 84 10 413
2019 3 to 10 years in current department or agency 44 32 7 11 6 0 0 77 17 454
2019 11 to 20 years in current department or agency 45 33 8 8 6 0 0 78 14 414
2019 More than 20 years in current department or agency 42 36 10 8 2 0 3 80 10 50
2018 Less than 3 years in current department or agency 57 28 7 5 2 1 1 86 7 318
2018 3 to 10 years in current department or agency 41 36 10 8 4 0 0 78 13 447
2018 11 to 20 years in current department or agency 42 34 8 10 5 0 0 77 16 341
2018 More than 20 years in current department or agency 44 24 16 10 7 0 0 68 16 39
2017 Less than 3 years in current department or agency 57 27 7 6 3 0 0 83 9 282
2017 3 to 10 years in current department or agency 44 33 8 9 6 0 0 77 15 613
2017 11 to 20 years in current department or agency 42 36 8 8 5 0 0 78 13 340
2017 More than 20 years in current department or agency 33 44 13 9 2 0 0 76 11 42
2014 Less than 3 years in current department or agency 45 33 10 7 6 0 0 77 13 288
2014 3 to 10 years in current department or agency 38 31 10 12 9 0 0 70 20 907
2014 11 to 20 years in current department or agency 37 28 13 16 7 0 0 64 23 264
2014 More than 20 years in current department or agency 25 32 18 18 7 0 0 57 25 28

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 38 8 4 3 0 0 85 7 458
2020 3 to 10 years in current department or agency 35 44 9 9 4 0 0 79 13 404
2020 11 to 20 years in current department or agency 33 43 10 9 6 0 0 76 14 358
2020 More than 20 years in current department or agency 49 29 7 9 6 0 0 78 14 50
2019 Less than 3 years in current department or agency 35 40 9 12 5 0 0 75 16 413
2019 3 to 10 years in current department or agency 36 37 14 7 6 0 0 73 13 454
2019 11 to 20 years in current department or agency 36 39 11 7 6 0 0 76 13 415
2019 More than 20 years in current department or agency 43 37 5 7 7 0 0 80 15 50
2018 Less than 3 years in current department or agency 38 40 10 9 4 0 0 77 13 318
2018 3 to 10 years in current department or agency 29 45 12 9 4 0 0 75 14 451
2018 11 to 20 years in current department or agency 31 41 13 9 5 0 0 72 14 342
2018 More than 20 years in current department or agency 40 23 13 16 8 0 0 63 24 38
2017 Less than 3 years in current department or agency 41 40 8 8 3 0 0 81 11 283
2017 3 to 10 years in current department or agency 32 45 9 8 6 0 0 77 14 613
2017 11 to 20 years in current department or agency 31 47 7 11 5 0 0 78 15 341
2017 More than 20 years in current department or agency 42 31 5 13 9 0 0 73 22 42
2014 Less than 3 years in current department or agency 34 41 13 7 5 0 0 75 12 288
2014 3 to 10 years in current department or agency 25 48 11 9 7 0 0 73 16 907
2014 11 to 20 years in current department or agency 31 41 10 13 5 0 0 72 18 264
2014 More than 20 years in current department or agency 18 59 16 7 0 0 0 77 7 28

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 39 9 7 4 0 1 80 11 462
2020 3 to 10 years in current department or agency 32 35 14 9 9 0 0 68 18 405
2020 11 to 20 years in current department or agency 26 39 14 10 11 0 0 65 21 359
2020 More than 20 years in current department or agency 27 33 13 21 6 0 0 60 26 52
2019 Less than 3 years in current department or agency 42 36 11 8 4 0 0 78 11 411
2019 3 to 10 years in current department or agency 29 35 14 16 6 0 0 64 22 455
2019 11 to 20 years in current department or agency 28 37 13 14 8 0 0 65 22 415
2019 More than 20 years in current department or agency 17 43 13 14 13 0 0 60 26 50
2018 Less than 3 years in current department or agency 43 32 13 7 4 1 1 76 12 320
2018 3 to 10 years in current department or agency 22 36 18 15 9 0 0 58 24 451
2018 11 to 20 years in current department or agency 26 29 16 16 13 0 0 55 29 342
2018 More than 20 years in current department or agency 29 19 25 9 18 0 0 48 27 39
2017 Less than 3 years in current department or agency 37 42 11 5 5 1 0 79 10 282
2017 3 to 10 years in current department or agency 25 36 14 15 10 0 0 61 25 614
2017 11 to 20 years in current department or agency 23 38 13 13 13 0 0 61 26 340
2017 More than 20 years in current department or agency 31 30 8 11 20 0 0 61 31 42
2014 Less than 3 years in current department or agency 30 39 11 12 6 1 0 70 19 288
2014 3 to 10 years in current department or agency 21 36 16 17 10 0 0 57 27 906
2014 11 to 20 years in current department or agency 23 33 12 20 11 0 0 56 31 264
2014 More than 20 years in current department or agency 28 29 28 7 7 0 0 57 14 28

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 43 11 10 4 0 0 74 14 458
2020 3 to 10 years in current department or agency 29 36 14 13 7 0 0 66 20 405
2020 11 to 20 years in current department or agency 30 39 10 15 6 0 0 69 21 356
2020 More than 20 years in current department or agency 39 29 10 13 9 0 0 68 22 52
2019 Less than 3 years in current department or agency 35 40 10 11 5 0 0 75 15 412
2019 3 to 10 years in current department or agency 32 40 10 12 6 0 0 72 18 452
2019 11 to 20 years in current department or agency 33 39 10 13 6 0 0 72 18 414
2019 More than 20 years in current department or agency 29 48 4 18 2 0 0 76 20 50
2018 Less than 3 years in current department or agency 33 42 10 10 5 0 0 75 15 318
2018 3 to 10 years in current department or agency 29 43 11 12 5 0 0 71 17 451
2018 11 to 20 years in current department or agency 28 42 11 13 6 0 0 70 19 343
2018 More than 20 years in current department or agency 33 37 12 10 8 0 0 69 18 38
2017 Less than 3 years in current department or agency 38 39 8 10 5 0 0 77 15 283
2017 3 to 10 years in current department or agency 31 41 10 11 7 0 0 72 18 612
2017 11 to 20 years in current department or agency 32 38 9 14 6 0 0 70 21 341
2017 More than 20 years in current department or agency 34 35 8 17 5 0 0 69 23 41

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 35 7 5 3 0 0 85 8 462
2020 3 to 10 years in current department or agency 45 39 8 6 2 0 0 84 8 402
2020 11 to 20 years in current department or agency 48 35 8 6 3 0 0 83 9 359
2020 More than 20 years in current department or agency 46 38 9 3 4 0 0 84 7 52
2019 Less than 3 years in current department or agency 48 35 8 6 3 0 0 83 9 411
2019 3 to 10 years in current department or agency 41 39 10 7 4 0 0 80 11 453
2019 11 to 20 years in current department or agency 38 39 11 8 4 0 0 77 12 415
2019 More than 20 years in current department or agency 41 40 6 11 2 0 0 81 13 50
2018 Less than 3 years in current department or agency 47 38 8 4 3 0 0 85 7 320
2018 3 to 10 years in current department or agency 37 47 9 4 2 0 0 84 7 451
2018 11 to 20 years in current department or agency 42 37 10 8 2 1 0 80 10 345
2018 More than 20 years in current department or agency 45 27 18 8 3 0 0 71 11 39
2017 Less than 3 years in current department or agency 51 33 7 6 3 0 0 83 9 282
2017 3 to 10 years in current department or agency 40 40 10 6 5 0 0 80 11 612
2017 11 to 20 years in current department or agency 34 42 11 7 4 1 0 77 12 341
2017 More than 20 years in current department or agency 32 36 18 9 3 2 0 69 13 42
2014 Less than 3 years in current department or agency 39 45 7 6 2 0 0 85 8 287
2014 3 to 10 years in current department or agency 38 38 12 8 4 1 0 77 12 905
2014 11 to 20 years in current department or agency 37 40 10 9 3 1 0 78 12 264
2014 More than 20 years in current department or agency 33 36 24 7 0 0 0 69 7 28

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 36 9 7 3 0 0 80 10 462
2020 3 to 10 years in current department or agency 32 39 10 11 8 0 0 71 19 405
2020 11 to 20 years in current department or agency 30 38 11 11 9 0 0 69 20 359
2020 More than 20 years in current department or agency 32 31 14 14 8 0 0 64 22 51
2019 Less than 3 years in current department or agency 41 36 11 8 4 0 0 77 12 411
2019 3 to 10 years in current department or agency 32 36 13 12 7 0 0 68 19 454
2019 11 to 20 years in current department or agency 31 35 14 10 10 0 0 66 20 412
2019 More than 20 years in current department or agency 25 41 6 21 7 0 0 66 28 50
2018 Less than 3 years in current department or agency 44 32 11 8 5 0 0 76 13 320
2018 3 to 10 years in current department or agency 30 36 12 14 7 0 0 66 22 451
2018 11 to 20 years in current department or agency 26 38 12 11 12 0 0 65 24 344
2018 More than 20 years in current department or agency 20 29 16 24 11 0 0 49 35 39
2017 Less than 3 years in current department or agency 39 36 10 11 5 0 0 75 16 283
2017 3 to 10 years in current department or agency 28 38 12 11 10 0 0 67 21 612
2017 11 to 20 years in current department or agency 26 40 10 15 9 0 0 66 24 341
2017 More than 20 years in current department or agency 29 30 11 9 20 0 0 60 29 42

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 32 6 3 2 0 0 90 5 459
2020 3 to 10 years in current department or agency 50 34 8 5 2 0 0 84 7 403
2020 11 to 20 years in current department or agency 53 35 6 4 2 0 0 88 6 352
2020 More than 20 years in current department or agency 55 35 5 1 4 0 0 90 5 52
2019 Less than 3 years in current department or agency 49 34 11 4 2 0 0 83 7 409
2019 3 to 10 years in current department or agency 49 33 11 4 3 0 0 82 7 450
2019 11 to 20 years in current department or agency 53 33 9 3 2 0 0 86 5 410
2019 More than 20 years in current department or agency 51 31 7 7 3 0 0 82 11 50
2018 Less than 3 years in current department or agency 49 33 11 5 1 0 0 82 6 318
2018 3 to 10 years in current department or agency 46 38 9 4 2 0 0 85 6 447
2018 11 to 20 years in current department or agency 51 35 9 4 2 0 0 86 6 341
2018 More than 20 years in current department or agency 51 37 10 3 0 0 0 88 3 39
2017 Less than 3 years in current department or agency 54 35 7 3 1 0 0 89 4 283
2017 3 to 10 years in current department or agency 50 34 9 4 2 0 0 85 7 613
2017 11 to 20 years in current department or agency 50 39 6 4 1 0 0 89 5 341
2017 More than 20 years in current department or agency 56 31 9 2 2 0 0 87 4 42
2014 Less than 3 years in current department or agency 59 29 7 2 2 0 0 88 4 288
2014 3 to 10 years in current department or agency 59 27 9 3 1 0 0 87 4 907
2014 11 to 20 years in current department or agency 63 27 7 3 0 0 0 90 3 263
2014 More than 20 years in current department or agency 49 44 4 0 3 0 0 93 3 27

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 42 9 8 4 0 0 79 12 458
2020 3 to 10 years in current department or agency 32 38 13 9 7 0 0 70 16 403
2020 11 to 20 years in current department or agency 29 41 11 12 6 0 0 70 19 354
2020 More than 20 years in current department or agency 39 36 14 7 4 0 0 75 11 52
2019 Less than 3 years in current department or agency 37 43 10 7 3 0 0 80 10 407
2019 3 to 10 years in current department or agency 28 40 13 12 6 0 0 68 19 453
2019 11 to 20 years in current department or agency 28 40 14 11 7 0 0 68 18 416
2019 More than 20 years in current department or agency 30 32 6 20 9 0 3 64 30 49
2018 Less than 3 years in current department or agency 35 40 10 11 3 0 1 76 13 320
2018 3 to 10 years in current department or agency 27 37 12 15 8 0 0 65 23 448
2018 11 to 20 years in current department or agency 29 38 10 14 8 0 0 68 22 343
2018 More than 20 years in current department or agency 25 32 20 11 13 0 0 56 23 38
2017 Less than 3 years in current department or agency 41 36 8 12 2 1 0 78 14 283
2017 3 to 10 years in current department or agency 28 40 11 13 7 0 0 69 20 611
2017 11 to 20 years in current department or agency 27 45 8 13 7 0 0 72 20 341
2017 More than 20 years in current department or agency 29 33 5 21 12 0 0 62 33 42
2014 Less than 3 years in current department or agency 30 40 10 14 5 1 0 71 19 288
2014 3 to 10 years in current department or agency 22 45 10 14 9 0 0 66 23 907
2014 11 to 20 years in current department or agency 24 35 15 19 7 0 0 60 26 263
2014 More than 20 years in current department or agency 18 43 13 14 8 0 4 64 23 28

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 37 12 5 4 0 0 79 9 462
2020 3 to 10 years in current department or agency 34 37 12 10 8 0 0 71 18 405
2020 11 to 20 years in current department or agency 32 39 13 10 7 0 0 70 16 359
2020 More than 20 years in current department or agency 38 27 17 9 10 0 0 64 19 52
2019 Less than 3 years in current department or agency 42 34 11 9 3 0 0 77 12 411
2019 3 to 10 years in current department or agency 35 36 13 9 7 0 0 71 16 454
2019 11 to 20 years in current department or agency 34 38 14 7 6 0 0 72 14 414
2019 More than 20 years in current department or agency 35 29 9 20 7 0 0 64 26 50
2018 Less than 3 years in current department or agency 48 29 13 7 3 0 0 77 10 318
2018 3 to 10 years in current department or agency 33 38 12 10 7 0 0 71 17 450
2018 11 to 20 years in current department or agency 36 31 14 13 7 0 0 67 19 339
2018 More than 20 years in current department or agency 30 31 9 18 11 0 0 62 29 39
2017 Less than 3 years in current department or agency 42 35 9 9 5 0 0 77 13 283
2017 3 to 10 years in current department or agency 34 36 13 11 6 0 0 71 17 613
2017 11 to 20 years in current department or agency 32 34 12 14 8 0 0 66 22 341
2017 More than 20 years in current department or agency 31 34 0 21 15 0 0 65 35 42
2014 Less than 3 years in current department or agency 37 38 10 10 5 0 0 75 15 288
2014 3 to 10 years in current department or agency 28 39 13 13 8 0 0 66 21 905
2014 11 to 20 years in current department or agency 31 33 13 16 7 0 0 64 23 263
2014 More than 20 years in current department or agency 14 44 23 11 8 0 0 58 19 28

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 39 9 8 2 1 1 80 11 456
2020 3 to 10 years in current department or agency 28 42 11 11 6 0 1 72 17 406
2020 11 to 20 years in current department or agency 32 38 13 11 6 0 0 70 17 356
2020 More than 20 years in current department or agency 28 41 5 14 12 0 0 69 26 51
2019 Less than 3 years in current department or agency 39 41 10 5 2 1 1 82 8 403
2019 3 to 10 years in current department or agency 33 38 12 10 5 1 1 72 15 443
2019 11 to 20 years in current department or agency 33 36 13 13 5 0 0 69 18 407
2019 More than 20 years in current department or agency 23 43 9 16 10 0 0 66 25 49
2018 Less than 3 years in current department or agency 40 34 14 8 3 0 1 75 11 318
2018 3 to 10 years in current department or agency 27 39 14 12 7 0 1 66 19 449
2018 11 to 20 years in current department or agency 28 38 15 13 6 0 0 66 19 345
2018 More than 20 years in current department or agency 22 47 13 6 9 0 2 71 16 39
2017 Less than 3 years in current department or agency 43 35 8 8 4 0 1 79 13 282
2017 3 to 10 years in current department or agency 31 38 13 10 6 1 1 71 16 613
2017 11 to 20 years in current department or agency 28 40 11 14 5 0 1 69 19 341
2017 More than 20 years in current department or agency 33 32 9 18 8 0 0 65 26 42
2014 Less than 3 years in current department or agency 36 40 10 7 6 0 0 77 13 288
2014 3 to 10 years in current department or agency 26 41 14 13 6 0 0 67 19 907
2014 11 to 20 years in current department or agency 29 36 16 12 7 1 0 66 19 263
2014 More than 20 years in current department or agency 22 41 14 15 8 0 0 63 23 27

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 37 8 4 2 0 0 86 7 462
2020 3 to 10 years in current department or agency 38 39 12 9 3 0 0 77 11 405
2020 11 to 20 years in current department or agency 38 40 12 6 3 0 0 78 10 359
2020 More than 20 years in current department or agency 44 37 11 2 7 0 0 81 8 52
2019 Less than 3 years in current department or agency 43 38 9 5 4 0 0 81 10 413
2019 3 to 10 years in current department or agency 39 39 10 8 5 0 0 78 12 456
2019 11 to 20 years in current department or agency 40 41 10 6 4 0 0 81 9 416
2019 More than 20 years in current department or agency 43 35 6 14 2 0 0 78 16 50
2018 Less than 3 years in current department or agency 45 37 8 6 4 0 0 82 9 320
2018 3 to 10 years in current department or agency 35 39 13 9 3 0 0 74 13 451
2018 11 to 20 years in current department or agency 36 39 13 9 3 0 0 75 12 344
2018 More than 20 years in current department or agency 30 36 17 15 2 0 0 66 17 39
2017 Less than 3 years in current department or agency 47 36 9 7 2 0 0 83 8 281
2017 3 to 10 years in current department or agency 38 39 10 7 5 0 0 78 12 611
2017 11 to 20 years in current department or agency 36 42 13 7 2 0 0 78 9 341
2017 More than 20 years in current department or agency 48 30 8 10 4 0 0 78 14 42
2014 Less than 3 years in current department or agency 40 38 11 6 5 0 0 78 11 288
2014 3 to 10 years in current department or agency 33 41 14 8 4 0 0 74 13 907
2014 11 to 20 years in current department or agency 40 39 10 8 3 0 0 79 11 263
2014 More than 20 years in current department or agency 18 61 17 4 0 0 0 80 4 28

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 26 32 19 12 11 0 1 57 23 459
2020 3 to 10 years in current department or agency 23 26 24 13 13 0 0 50 26 403
2020 11 to 20 years in current department or agency 23 23 21 16 15 0 0 47 32 355
2020 More than 20 years in current department or agency 31 21 25 15 9 0 0 52 24 52
2019 Less than 3 years in current department or agency 44 30 17 6 2 1 0 74 8 410
2019 3 to 10 years in current department or agency 31 38 16 9 5 0 1 70 15 449
2019 11 to 20 years in current department or agency 30 34 20 11 5 0 0 64 16 414
2019 More than 20 years in current department or agency 31 23 22 20 4 0 0 54 24 49
2018 Less than 3 years in current department or agency 51 32 9 6 1 0 0 84 7 318
2018 3 to 10 years in current department or agency 31 34 19 10 5 0 0 65 16 452
2018 11 to 20 years in current department or agency 27 34 17 13 8 0 0 61 21 344
2018 More than 20 years in current department or agency 25 27 21 22 5 0 0 52 27 38
2017 Less than 3 years in current department or agency 50 32 11 6 2 0 0 82 7 283
2017 3 to 10 years in current department or agency 35 36 17 7 4 0 1 71 11 614
2017 11 to 20 years in current department or agency 25 39 21 9 5 0 1 65 14 339
2017 More than 20 years in current department or agency 20 40 13 14 11 0 2 62 25 42
2014 Less than 3 years in current department or agency 37 36 16 8 3 0 0 73 11 288
2014 3 to 10 years in current department or agency 29 34 20 10 6 0 0 64 16 907
2014 11 to 20 years in current department or agency 29 36 18 8 7 0 1 66 16 264
2014 More than 20 years in current department or agency 23 40 18 10 9 0 0 63 19 28

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 12 24 34 22 7 0 1 29 37 462
2020 3 to 10 years in current department or agency 17 29 38 12 4 0 0 16 46 405
2020 11 to 20 years in current department or agency 16 28 37 15 3 0 1 19 44 359
2020 More than 20 years in current department or agency 6 27 50 13 3 0 0 17 33 52
2019 Less than 3 years in current department or agency 8 20 36 26 10 0 0 36 28 409
2019 3 to 10 years in current department or agency 9 26 40 20 5 0 0 25 35 454
2019 11 to 20 years in current department or agency 10 24 43 15 8 1 1 23 34 413
2019 More than 20 years in current department or agency 6 21 30 31 9 0 4 42 27 50
2018 Less than 3 years in current department or agency 5 14 39 27 13 1 2 41 19 318
2018 3 to 10 years in current department or agency 9 23 42 18 8 0 0 25 32 448
2018 11 to 20 years in current department or agency 13 25 43 16 3 0 1 19 38 341
2018 More than 20 years in current department or agency 9 36 40 10 5 0 0 15 45 39
2017 Less than 3 years in current department or agency 7 16 33 27 13 2 3 42 24 283
2017 3 to 10 years in current department or agency 11 27 39 15 6 0 2 21 39 612
2017 11 to 20 years in current department or agency 15 28 36 16 4 1 1 20 43 340
2017 More than 20 years in current department or agency 7 37 47 6 2 0 1 8 44 41
2014 Less than 3 years in current department or agency 9 22 33 23 10 2 1 34 32 286
2014 3 to 10 years in current department or agency 13 31 35 15 4 0 1 20 44 906
2014 11 to 20 years in current department or agency 15 31 34 15 4 0 1 19 46 264
2014 More than 20 years in current department or agency 3 50 36 7 4 0 0 11 53 28

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 10 17 32 21 17 2 1 40 28 462
2020 3 to 10 years in current department or agency 16 24 28 23 9 1 1 32 41 404
2020 11 to 20 years in current department or agency 17 23 29 18 11 0 1 29 41 359
2020 More than 20 years in current department or agency 12 28 23 29 9 0 0 38 39 51
2019 Less than 3 years in current department or agency 6 13 27 29 23 2 0 53 20 409
2019 3 to 10 years in current department or agency 9 16 30 31 12 2 1 44 25 451
2019 11 to 20 years in current department or agency 10 19 31 22 16 1 1 39 30 411
2019 More than 20 years in current department or agency 13 18 23 34 10 2 0 44 32 49
2018 Less than 3 years in current department or agency 5 12 21 32 25 2 2 60 18 318
2018 3 to 10 years in current department or agency 11 21 31 26 10 1 1 36 32 445
2018 11 to 20 years in current department or agency 13 20 34 22 10 1 1 33 33 340
2018 More than 20 years in current department or agency 8 34 23 21 14 0 0 35 42 39
2017 Less than 3 years in current department or agency 7 14 22 28 23 3 3 55 22 280
2017 3 to 10 years in current department or agency 12 20 31 23 11 2 1 35 33 609
2017 11 to 20 years in current department or agency 13 23 30 21 11 1 2 32 37 339
2017 More than 20 years in current department or agency 21 21 33 19 5 0 0 24 42 41
2014 Less than 3 years in current department or agency 10 19 28 23 16 3 1 41 30 287
2014 3 to 10 years in current department or agency 15 25 31 18 8 2 2 27 41 906
2014 11 to 20 years in current department or agency 14 24 31 19 9 1 2 29 39 262
2014 More than 20 years in current department or agency 14 18 46 22 0 0 0 22 32 28

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 14 25 33 19 9 1 1 28 39 460
2020 3 to 10 years in current department or agency 21 27 32 13 6 0 0 19 48 402
2020 11 to 20 years in current department or agency 21 30 32 13 3 0 0 17 51 356
2020 More than 20 years in current department or agency 18 24 25 32 2 0 0 34 42 52
2019 Less than 3 years in current department or agency 17 30 31 16 5 1 0 22 47 408
2019 3 to 10 years in current department or agency 20 28 32 14 4 1 1 19 49 453
2019 11 to 20 years in current department or agency 24 29 27 13 5 0 1 18 54 414
2019 More than 20 years in current department or agency 23 23 41 9 0 2 3 10 47 50
2018 Less than 3 years in current department or agency 16 21 31 18 8 4 2 27 40 318
2018 3 to 10 years in current department or agency 27 26 30 12 5 0 1 17 53 443
2018 11 to 20 years in current department or agency 26 30 29 10 4 1 1 14 57 340
2018 More than 20 years in current department or agency 32 29 25 8 6 0 0 14 60 39
2017 Less than 3 years in current department or agency 17 22 28 16 12 2 3 29 41 283
2017 3 to 10 years in current department or agency 23 28 30 11 5 0 2 17 53 608
2017 11 to 20 years in current department or agency 27 29 29 8 4 1 2 12 58 341
2017 More than 20 years in current department or agency 32 28 34 2 0 0 4 2 63 41
2014 Less than 3 years in current department or agency 26 28 22 14 6 3 1 21 56 287
2014 3 to 10 years in current department or agency 37 28 22 7 3 0 1 11 66 905
2014 11 to 20 years in current department or agency 38 33 17 6 5 0 2 11 72 263
2014 More than 20 years in current department or agency 41 26 19 14 0 0 0 14 67 28

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 13 19 27 23 16 1 1 39 33 461
2020 3 to 10 years in current department or agency 16 23 33 21 7 0 0 28 39 405
2020 11 to 20 years in current department or agency 16 25 33 20 6 0 0 26 41 356
2020 More than 20 years in current department or agency 6 30 44 21 0 0 0 21 36 52
2019 Less than 3 years in current department or agency 8 15 33 32 12 1 0 45 22 409
2019 3 to 10 years in current department or agency 9 19 33 29 10 0 0 39 28 454
2019 11 to 20 years in current department or agency 9 25 39 19 6 1 1 26 34 411
2019 More than 20 years in current department or agency 9 16 40 33 2 0 0 35 25 49
2018 Less than 3 years in current department or agency 5 10 21 34 26 1 2 62 16 318
2018 3 to 10 years in current department or agency 10 19 37 27 9 0 0 35 28 446
2018 11 to 20 years in current department or agency 10 22 36 22 8 1 1 30 33 338
2018 More than 20 years in current department or agency 17 22 42 8 12 0 0 19 39 39
2017 Less than 3 years in current department or agency 5 12 26 31 23 1 1 55 18 282
2017 3 to 10 years in current department or agency 11 17 36 23 11 0 2 35 28 607
2017 11 to 20 years in current department or agency 11 25 33 23 5 1 2 29 37 339
2017 More than 20 years in current department or agency 13 23 40 22 2 0 0 24 36 41
2014 Less than 3 years in current department or agency 9 16 26 30 16 1 1 47 26 288
2014 3 to 10 years in current department or agency 15 25 32 19 6 0 2 26 41 904
2014 11 to 20 years in current department or agency 16 25 29 22 8 0 1 30 41 264
2014 More than 20 years in current department or agency 14 38 26 23 0 0 0 23 51 27

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 14 21 25 20 17 2 1 39 36 461
2020 3 to 10 years in current department or agency 22 22 28 19 8 0 1 26 45 405
2020 11 to 20 years in current department or agency 25 26 29 15 3 1 1 18 52 359
2020 More than 20 years in current department or agency 21 33 30 11 5 0 0 15 54 52
2019 Less than 3 years in current department or agency 10 15 30 26 15 1 4 43 26 408
2019 3 to 10 years in current department or agency 16 21 33 20 9 1 1 30 37 453
2019 11 to 20 years in current department or agency 19 28 29 16 7 0 1 23 47 412
2019 More than 20 years in current department or agency 15 31 30 21 2 0 2 23 47 50
2018 Less than 3 years in current department or agency 8 11 23 25 24 3 6 54 21 318
2018 3 to 10 years in current department or agency 22 24 28 18 8 0 1 25 46 447
2018 11 to 20 years in current department or agency 23 31 31 9 5 0 1 14 54 342
2018 More than 20 years in current department or agency 29 30 27 11 3 0 0 14 59 39
2017 Less than 3 years in current department or agency 8 20 23 19 24 4 3 46 30 282
2017 3 to 10 years in current department or agency 23 23 27 16 8 1 3 25 47 609
2017 11 to 20 years in current department or agency 26 29 24 13 5 1 2 19 56 341
2017 More than 20 years in current department or agency 27 44 18 6 3 0 2 9 73 41
2014 Less than 3 years in current department or agency 17 20 24 18 17 2 3 36 39 288
2014 3 to 10 years in current department or agency 26 28 26 13 5 0 2 18 55 903
2014 11 to 20 years in current department or agency 28 30 23 12 6 0 2 19 58 264
2014 More than 20 years in current department or agency 25 36 28 11 0 0 0 11 61 28

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 11 16 23 25 21 3 1 48 28 461
2020 3 to 10 years in current department or agency 15 20 27 22 13 1 1 36 36 404
2020 11 to 20 years in current department or agency 16 22 24 25 11 1 1 37 39 358
2020 More than 20 years in current department or agency 13 16 33 30 7 0 0 38 29 51
2019 Less than 3 years in current department or agency 9 19 25 24 20 1 2 45 29 405
2019 3 to 10 years in current department or agency 11 20 30 25 12 0 3 37 32 451
2019 11 to 20 years in current department or agency 13 16 31 24 14 0 1 39 30 413
2019 More than 20 years in current department or agency 12 16 21 39 10 0 3 50 28 50
2018 Less than 3 years in current department or agency 10 15 21 21 21 6 7 48 28 318
2018 3 to 10 years in current department or agency 14 23 29 20 12 1 0 33 38 446
2018 11 to 20 years in current department or agency 15 19 27 23 14 0 2 38 35 336
2018 More than 20 years in current department or agency 15 24 32 17 11 0 0 29 40 39
2017 Less than 3 years in current department or agency 9 16 25 23 19 5 4 46 27 283
2017 3 to 10 years in current department or agency 13 20 28 22 12 2 3 36 35 611
2017 11 to 20 years in current department or agency 12 20 29 23 12 1 3 37 33 339
2017 More than 20 years in current department or agency 17 20 23 26 9 0 4 37 39 41
2014 Less than 3 years in current department or agency 12 15 27 18 19 4 5 41 29 287
2014 3 to 10 years in current department or agency 14 19 29 23 10 1 4 34 35 904
2014 11 to 20 years in current department or agency 10 19 34 23 11 0 3 35 30 264
2014 More than 20 years in current department or agency 16 15 28 37 3 0 0 40 31 28

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 13 21 31 19 12 2 1 32 36 460
2020 3 to 10 years in current department or agency 19 22 37 14 8 0 0 21 41 405
2020 11 to 20 years in current department or agency 22 28 32 13 4 1 1 18 50 354
2020 More than 20 years in current department or agency 17 25 35 17 5 0 2 22 43 51
2019 Less than 3 years in current department or agency 14 27 32 15 10 2 1 25 42 409
2019 3 to 10 years in current department or agency 18 29 34 14 4 0 1 18 48 454
2019 11 to 20 years in current department or agency 22 26 32 13 4 1 1 17 49 414
2019 More than 20 years in current department or agency 17 29 35 13 4 0 3 17 47 49
2018 Less than 3 years in current department or agency 12 21 32 17 13 2 2 32 35 318
2018 3 to 10 years in current department or agency 23 31 28 13 4 1 0 17 55 447
2018 11 to 20 years in current department or agency 22 32 30 11 4 1 1 15 55 339
2018 More than 20 years in current department or agency 27 41 27 2 3 0 0 5 68 39
2017 Less than 3 years in current department or agency 13 22 33 14 12 3 3 27 37 281
2017 3 to 10 years in current department or agency 19 26 31 11 7 2 3 19 48 612
2017 11 to 20 years in current department or agency 22 33 26 11 4 1 3 16 57 340
2017 More than 20 years in current department or agency 26 30 31 9 0 0 3 10 58 41
2014 Less than 3 years in current department or agency 18 25 29 14 10 2 2 25 45 287
2014 3 to 10 years in current department or agency 28 28 27 10 4 1 2 14 58 907
2014 11 to 20 years in current department or agency 34 29 22 8 6 0 2 14 64 263
2014 More than 20 years in current department or agency 31 44 7 15 3 0 0 18 75 28

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 14 37 30 12 0 1 42 21 462
2020 3 to 10 years in current department or agency 7 18 38 28 9 0 0 37 25 405
2020 11 to 20 years in current department or agency 5 19 40 27 8 0 1 35 24 359
2020 More than 20 years in current department or agency 6 6 43 38 7 0 0 45 12 52
2019 Less than 3 years in current department or agency 9 23 32 23 12 0 0 35 33 407
2019 3 to 10 years in current department or agency 15 22 37 18 7 0 0 25 37 455
2019 11 to 20 years in current department or agency 11 25 33 22 8 0 1 30 36 413
2019 More than 20 years in current department or agency 12 21 30 27 9 0 2 36 34 50
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 27 14 6 4 11 6 71 12 460
2020 3 to 10 years in current department or agency 25 30 16 9 9 5 7 62 20 405
2020 11 to 20 years in current department or agency 22 31 17 14 9 5 2 58 24 357
2020 More than 20 years in current department or agency 29 30 17 10 9 2 3 62 21 51
2019 Less than 3 years in current department or agency 34 28 12 7 5 9 6 72 14 409
2019 3 to 10 years in current department or agency 27 27 16 16 7 4 3 58 25 455
2019 11 to 20 years in current department or agency 27 34 14 12 6 4 3 66 19 416
2019 More than 20 years in current department or agency 27 29 10 11 23 0 0 56 34 50
2018 Less than 3 years in current department or agency 27 25 14 7 4 12 10 68 14 320
2018 3 to 10 years in current department or agency 23 31 17 13 9 4 3 58 24 451
2018 11 to 20 years in current department or agency 21 31 20 11 13 2 2 54 25 344
2018 More than 20 years in current department or agency 24 28 24 11 14 0 0 52 24 39
2017 Less than 3 years in current department or agency 36 26 9 8 5 7 10 74 15 283
2017 3 to 10 years in current department or agency 23 31 13 14 11 4 4 58 27 613
2017 11 to 20 years in current department or agency 24 36 15 11 10 2 2 63 22 340
2017 More than 20 years in current department or agency 27 25 10 19 9 3 7 58 31 42
2014 Less than 3 years in current department or agency 33 29 9 11 7 7 4 69 20 288
2014 3 to 10 years in current department or agency 29 31 13 14 9 2 2 63 24 907
2014 11 to 20 years in current department or agency 33 30 15 9 8 2 3 67 18 264
2014 More than 20 years in current department or agency 22 54 10 7 8 0 0 75 15 28

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 59 24 6 7 3 1 0 84 10 460
2020 3 to 10 years in current department or agency 46 26 6 11 10 0 0 73 21 403
2020 11 to 20 years in current department or agency 40 31 8 11 10 1 0 71 21 359
2020 More than 20 years in current department or agency 37 28 12 6 15 2 0 66 22 51
2019 Less than 3 years in current department or agency 51 29 9 8 3 1 0 80 11 410
2019 3 to 10 years in current department or agency 43 29 9 12 7 0 1 72 19 453
2019 11 to 20 years in current department or agency 46 27 9 11 7 1 0 73 18 413
2019 More than 20 years in current department or agency 36 31 12 6 15 0 0 67 21 50
2018 Less than 3 years in current department or agency 50 30 7 6 5 2 0 82 11 319
2018 3 to 10 years in current department or agency 36 32 10 11 10 0 0 68 22 449
2018 11 to 20 years in current department or agency 35 30 10 11 13 1 0 66 24 345
2018 More than 20 years in current department or agency 29 31 8 17 15 0 0 60 32 39
2017 Less than 3 years in current department or agency 54 26 5 9 5 0 0 80 14 283
2017 3 to 10 years in current department or agency 39 32 7 12 10 0 0 71 22 611
2017 11 to 20 years in current department or agency 41 31 10 10 8 0 0 73 18 341
2017 More than 20 years in current department or agency 31 32 14 7 16 0 0 63 23 42
2014 Less than 3 years in current department or agency 47 25 8 13 7 0 0 72 20 288
2014 3 to 10 years in current department or agency 40 29 10 12 9 0 0 69 21 905
2014 11 to 20 years in current department or agency 45 26 10 11 7 1 0 72 19 264
2014 More than 20 years in current department or agency 39 21 12 17 10 0 0 61 27 28

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 70 21 3 5 1 1 0 92 6 457
2020 3 to 10 years in current department or agency 56 25 6 8 4 0 0 82 12 402
2020 11 to 20 years in current department or agency 48 30 10 8 4 0 0 78 12 359
2020 More than 20 years in current department or agency 47 32 4 8 9 0 0 78 17 52
2019 Less than 3 years in current department or agency 62 25 5 6 3 0 0 87 8 411
2019 3 to 10 years in current department or agency 50 30 7 9 4 0 0 80 13 454
2019 11 to 20 years in current department or agency 51 33 6 8 2 0 0 84 10 415
2019 More than 20 years in current department or agency 45 27 7 10 10 0 0 73 20 49
2018 Less than 3 years in current department or agency 61 28 4 5 1 1 0 90 6 318
2018 3 to 10 years in current department or agency 46 36 7 7 4 0 0 81 11 451
2018 11 to 20 years in current department or agency 43 37 6 8 7 0 0 80 15 344
2018 More than 20 years in current department or agency 40 40 6 12 3 0 0 80 14 38
2017 Less than 3 years in current department or agency 61 27 5 4 2 0 0 88 7 283
2017 3 to 10 years in current department or agency 44 36 8 9 4 0 0 80 12 612
2017 11 to 20 years in current department or agency 43 37 10 6 4 0 0 80 10 340
2017 More than 20 years in current department or agency 41 36 9 12 2 0 0 77 14 42
2014 Less than 3 years in current department or agency 51 28 8 9 4 0 0 79 12 287
2014 3 to 10 years in current department or agency 41 38 8 9 4 0 0 79 13 906
2014 11 to 20 years in current department or agency 46 36 9 8 1 0 0 82 9 263
2014 More than 20 years in current department or agency 31 45 14 8 3 0 0 75 11 28

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 59 29 5 2 3 2 1 89 5 457
2020 3 to 10 years in current department or agency 48 33 7 7 5 1 0 81 12 400
2020 11 to 20 years in current department or agency 45 35 10 6 4 1 0 80 10 355
2020 More than 20 years in current department or agency 41 37 2 11 10 0 0 78 21 49
2019 Less than 3 years in current department or agency 55 34 7 3 1 0 0 89 4 409
2019 3 to 10 years in current department or agency 46 35 9 6 3 1 0 81 9 455
2019 11 to 20 years in current department or agency 44 36 10 5 4 1 0 81 9 416
2019 More than 20 years in current department or agency 35 34 12 12 7 0 0 69 19 49
2018 Less than 3 years in current department or agency 51 35 8 3 1 1 1 87 5 320
2018 3 to 10 years in current department or agency 40 40 9 7 4 0 0 80 11 451
2018 11 to 20 years in current department or agency 35 40 10 8 6 1 0 76 14 345
2018 More than 20 years in current department or agency 41 32 14 12 0 0 0 74 12 38

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 19 11 4 3 8 4 80 7 460
2020 3 to 10 years in current department or agency 44 23 12 4 4 9 3 77 9 403
2020 11 to 20 years in current department or agency 51 25 9 5 4 4 2 81 9 359
2020 More than 20 years in current department or agency 49 29 8 4 3 4 3 84 8 52
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 22 11 3 2 1 3 83 5 461
2020 3 to 10 years in current department or agency 52 25 11 4 5 1 2 79 9 405
2020 11 to 20 years in current department or agency 54 23 12 7 3 0 1 78 10 357
2020 More than 20 years in current department or agency 50 19 12 7 7 3 2 73 15 52
2019 Less than 3 years in current department or agency 60 22 10 4 2 2 1 84 6 409
2019 3 to 10 years in current department or agency 55 24 8 7 3 0 2 81 11 456
2019 11 to 20 years in current department or agency 54 28 10 3 4 0 1 83 7 415
2019 More than 20 years in current department or agency 51 27 18 0 3 0 0 78 3 50

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 31 11 5 3 0 1 81 8 459
2020 3 to 10 years in current department or agency 38 32 10 10 8 0 1 71 18 404
2020 11 to 20 years in current department or agency 40 28 15 9 8 1 0 68 17 358
2020 More than 20 years in current department or agency 40 24 4 18 10 3 0 66 29 52
2019 Less than 3 years in current department or agency 48 33 10 7 2 0 0 81 10 410
2019 3 to 10 years in current department or agency 41 33 11 8 7 1 0 74 15 454
2019 11 to 20 years in current department or agency 43 31 11 8 7 0 0 74 15 415
2019 More than 20 years in current department or agency 43 25 16 6 11 0 0 68 17 50
2018 Less than 3 years in current department or agency 54 28 11 4 3 1 0 82 6 311
2018 3 to 10 years in current department or agency 40 34 9 9 7 0 0 74 17 447
2018 11 to 20 years in current department or agency 37 34 12 10 7 0 0 71 17 342
2018 More than 20 years in current department or agency 42 25 8 13 11 0 0 67 25 39
2017 Less than 3 years in current department or agency 48 35 6 7 4 1 0 84 10 283
2017 3 to 10 years in current department or agency 39 36 8 9 7 1 0 75 16 613
2017 11 to 20 years in current department or agency 41 34 9 9 6 0 0 75 15 341
2017 More than 20 years in current department or agency 32 52 6 5 5 0 0 84 10 41
2014 Less than 3 years in current department or agency 39 36 10 8 6 1 0 75 14 288
2014 3 to 10 years in current department or agency 34 37 13 10 6 0 0 71 16 906
2014 11 to 20 years in current department or agency 28 39 14 12 7 0 0 67 19 264
2014 More than 20 years in current department or agency 36 41 15 3 4 0 0 78 8 28

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 23 9 3 3 3 2 84 6 460
2020 3 to 10 years in current department or agency 44 26 12 6 8 1 2 72 15 404
2020 11 to 20 years in current department or agency 45 25 13 7 8 2 1 71 15 357
2020 More than 20 years in current department or agency 41 20 14 7 11 6 0 65 20 52

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 30 7 6 3 1 1 83 10 461
2020 3 to 10 years in current department or agency 39 31 12 9 8 0 1 71 17 405
2020 11 to 20 years in current department or agency 41 33 9 9 8 0 0 74 17 356
2020 More than 20 years in current department or agency 39 31 5 6 17 3 0 72 23 52
2019 Less than 3 years in current department or agency 55 25 10 7 2 1 1 80 9 410
2019 3 to 10 years in current department or agency 43 31 11 8 7 0 0 75 14 453
2019 11 to 20 years in current department or agency 45 28 10 10 7 0 0 73 17 412
2019 More than 20 years in current department or agency 39 31 8 11 8 0 3 72 20 50
2018 Less than 3 years in current department or agency 57 27 7 4 3 1 1 85 7 312
2018 3 to 10 years in current department or agency 44 31 9 10 6 0 0 76 16 446
2018 11 to 20 years in current department or agency 39 33 9 12 6 0 1 73 18 340
2018 More than 20 years in current department or agency 41 34 8 5 11 0 0 75 17 39
2017 Less than 3 years in current department or agency 56 27 7 5 4 1 0 84 9 281
2017 3 to 10 years in current department or agency 40 32 9 11 7 0 0 73 18 614
2017 11 to 20 years in current department or agency 42 34 10 9 5 0 0 76 14 341
2017 More than 20 years in current department or agency 32 42 6 10 9 0 0 75 19 41
2014 Less than 3 years in current department or agency 47 30 7 10 4 1 0 79 14 288
2014 3 to 10 years in current department or agency 39 33 12 9 6 1 0 72 16 905
2014 11 to 20 years in current department or agency 33 34 14 12 6 0 1 67 19 264
2014 More than 20 years in current department or agency 28 50 7 10 4 0 0 78 14 28

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 45 55 461
2020 3 to 10 years in current department or agency 40 60 405
2020 11 to 20 years in current department or agency 46 54 359
2020 More than 20 years in current department or agency 27 73 52

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 17 6 3 2 5 12 86 7 461
2020 3 to 10 years in current department or agency 53 17 6 4 4 4 12 83 9 406
2020 11 to 20 years in current department or agency 53 21 6 3 4 5 8 85 7 359
2020 More than 20 years in current department or agency 50 17 3 0 3 13 14 91 4 52

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 59 27 5 5 3 0 0 86 8 461
2020 3 to 10 years in current department or agency 50 26 7 8 8 0 1 77 16 406
2020 11 to 20 years in current department or agency 46 28 12 9 6 0 0 74 15 357
2020 More than 20 years in current department or agency 46 21 11 9 8 3 2 71 18 52
2019 Less than 3 years in current department or agency 55 28 6 7 3 0 0 83 10 412
2019 3 to 10 years in current department or agency 49 30 9 6 6 1 0 80 11 454
2019 11 to 20 years in current department or agency 49 26 10 8 6 0 0 76 14 416
2019 More than 20 years in current department or agency 43 30 12 9 6 0 0 73 15 50
2018 Less than 3 years in current department or agency 60 24 10 4 3 0 0 83 7 313
2018 3 to 10 years in current department or agency 47 30 9 7 6 0 0 77 14 448
2018 11 to 20 years in current department or agency 46 25 11 10 8 0 1 71 18 342
2018 More than 20 years in current department or agency 39 30 8 5 17 0 0 69 22 39
2017 Less than 3 years in current department or agency 60 24 6 6 4 1 0 85 10 283
2017 3 to 10 years in current department or agency 49 26 9 7 8 0 0 76 15 612
2017 11 to 20 years in current department or agency 52 26 9 9 5 0 0 78 13 341
2017 More than 20 years in current department or agency 40 35 7 11 7 0 0 75 18 41
2014 Less than 3 years in current department or agency 51 30 5 8 5 0 1 82 13 288
2014 3 to 10 years in current department or agency 44 30 11 9 6 0 0 73 15 906
2014 11 to 20 years in current department or agency 40 26 15 9 9 0 0 67 18 264
2014 More than 20 years in current department or agency 46 24 12 13 4 0 0 70 18 28
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 28 9 5 3 10 0 82 9 462
2020 3 to 10 years in current department or agency 32 31 14 8 7 7 0 68 17 405
2020 11 to 20 years in current department or agency 28 30 16 12 8 6 0 61 22 359
2020 More than 20 years in current department or agency 36 29 19 4 4 8 0 71 9 52
2019 Less than 3 years in current department or agency 45 31 10 5 2 8 0 82 7 411
2019 3 to 10 years in current department or agency 27 35 15 11 6 6 0 66 17 456
2019 11 to 20 years in current department or agency 25 34 15 12 9 4 0 62 23 414
2019 More than 20 years in current department or agency 27 25 11 19 14 5 0 55 34 50
2018 Less than 3 years in current department or agency 47 28 11 3 3 6 1 81 7 318
2018 3 to 10 years in current department or agency 22 34 19 13 7 5 0 59 21 450
2018 11 to 20 years in current department or agency 20 32 20 11 13 4 0 54 25 343
2018 More than 20 years in current department or agency 15 35 21 12 12 5 0 53 25 39
2017 Less than 3 years in current department or agency 42 29 10 5 4 10 0 79 11 282
2017 3 to 10 years in current department or agency 23 37 15 11 8 7 0 64 20 611
2017 11 to 20 years in current department or agency 17 36 20 14 9 5 0 55 24 340
2017 More than 20 years in current department or agency 10 24 21 18 13 14 0 39 36 42
2014 Less than 3 years in current department or agency 33 32 10 9 7 10 0 72 17 288
2014 3 to 10 years in current department or agency 18 34 16 14 9 9 0 58 25 905
2014 11 to 20 years in current department or agency 20 33 19 14 9 6 0 55 25 264
2014 More than 20 years in current department or agency 19 45 10 10 10 7 0 68 21 28

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 36 10 5 4 4 0 80 10 459
2020 3 to 10 years in current department or agency 29 35 15 11 8 2 0 65 19 404
2020 11 to 20 years in current department or agency 20 35 15 16 12 2 0 56 28 356
2020 More than 20 years in current department or agency 34 27 22 10 7 2 0 62 16 52
2019 Less than 3 years in current department or agency 41 36 11 6 4 2 0 79 10 411
2019 3 to 10 years in current department or agency 24 37 19 10 8 1 0 63 18 454
2019 11 to 20 years in current department or agency 24 32 17 14 11 1 0 56 26 413
2019 More than 20 years in current department or agency 26 22 17 17 16 3 0 49 34 49
2018 Less than 3 years in current department or agency 47 29 10 5 6 3 1 78 11 319
2018 3 to 10 years in current department or agency 18 36 18 16 10 2 0 55 27 450
2018 11 to 20 years in current department or agency 15 32 19 17 14 2 1 48 33 340
2018 More than 20 years in current department or agency 21 29 19 19 12 0 0 50 31 38
2017 Less than 3 years in current department or agency 35 34 11 9 6 6 0 73 16 283
2017 3 to 10 years in current department or agency 21 36 16 14 11 1 0 58 25 612
2017 11 to 20 years in current department or agency 17 33 18 18 13 1 0 51 31 341
2017 More than 20 years in current department or agency 10 29 20 23 16 2 0 39 40 42
2014 Less than 3 years in current department or agency 30 31 14 11 8 5 0 65 20 288
2014 3 to 10 years in current department or agency 16 32 19 18 12 2 0 49 31 906
2014 11 to 20 years in current department or agency 13 32 21 17 14 3 0 47 32 264
2014 More than 20 years in current department or agency 19 32 13 19 13 3 0 53 33 28

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 37 15 7 5 7 0 71 13 461
2020 3 to 10 years in current department or agency 19 35 19 14 7 5 0 56 23 402
2020 11 to 20 years in current department or agency 13 33 22 17 13 2 0 47 31 358
2020 More than 20 years in current department or agency 23 26 30 12 5 3 0 51 18 52
2019 Less than 3 years in current department or agency 27 36 15 12 4 6 0 67 18 408
2019 3 to 10 years in current department or agency 15 35 19 18 9 4 0 52 28 452
2019 11 to 20 years in current department or agency 15 29 21 19 13 3 0 46 33 414
2019 More than 20 years in current department or agency 15 27 14 21 18 5 0 44 41 50
2018 Less than 3 years in current department or agency 32 33 12 10 6 6 1 70 17 316
2018 3 to 10 years in current department or agency 12 29 21 21 11 5 0 44 34 448
2018 11 to 20 years in current department or agency 9 28 19 25 15 3 1 38 41 342
2018 More than 20 years in current department or agency 17 22 27 17 16 0 0 39 33 39
2017 Less than 3 years in current department or agency 30 30 13 12 6 8 0 65 20 282
2017 3 to 10 years in current department or agency 15 32 19 18 12 4 0 49 31 613
2017 11 to 20 years in current department or agency 9 33 19 19 16 3 0 43 36 340
2017 More than 20 years in current department or agency 6 28 13 27 21 5 0 36 51 42
2014 Less than 3 years in current department or agency 23 27 17 15 10 9 0 54 27 288
2014 3 to 10 years in current department or agency 11 27 20 22 15 5 0 40 39 906
2014 11 to 20 years in current department or agency 9 27 24 20 16 3 0 37 38 264
2014 More than 20 years in current department or agency 15 27 17 17 21 3 0 43 39 28

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 23 34 14 16 8 4 0 60 25 461
2020 3 to 10 years in current department or agency 14 29 19 20 15 2 0 44 37 404
2020 11 to 20 years in current department or agency 11 29 17 23 18 2 0 41 42 359
2020 More than 20 years in current department or agency 15 27 24 16 14 4 0 44 31 52
2019 Less than 3 years in current department or agency 24 37 13 17 5 4 0 63 23 411
2019 3 to 10 years in current department or agency 12 34 20 21 12 1 0 47 33 454
2019 11 to 20 years in current department or agency 14 33 16 22 14 1 0 47 37 413
2019 More than 20 years in current department or agency 18 23 19 17 23 0 0 41 40 50
2018 Less than 3 years in current department or agency 28 32 13 12 10 4 1 64 22 319
2018 3 to 10 years in current department or agency 10 32 17 21 16 2 0 44 38 450
2018 11 to 20 years in current department or agency 10 29 18 23 19 1 0 40 42 342
2018 More than 20 years in current department or agency 13 33 15 14 24 0 0 46 39 39
2017 Less than 3 years in current department or agency 25 33 14 17 8 3 0 59 26 281
2017 3 to 10 years in current department or agency 12 29 19 22 16 2 0 42 39 614
2017 11 to 20 years in current department or agency 10 30 16 24 17 2 0 42 42 341
2017 More than 20 years in current department or agency 4 28 16 24 26 3 0 33 51 41
2014 Less than 3 years in current department or agency 20 30 13 20 11 6 0 53 33 288
2014 3 to 10 years in current department or agency 10 27 18 26 16 2 0 38 43 906
2014 11 to 20 years in current department or agency 8 32 20 21 19 1 0 40 40 264
2014 More than 20 years in current department or agency 3 51 10 17 14 3 0 56 33 28

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 24 16 9 4 11 2 67 15 460
2020 3 to 10 years in current department or agency 28 25 18 9 6 11 2 62 17 404
2020 11 to 20 years in current department or agency 31 24 19 10 4 9 3 63 16 359
2020 More than 20 years in current department or agency 28 33 15 3 9 9 4 70 14 52
2019 Less than 3 years in current department or agency 35 24 17 9 3 9 2 67 14 411
2019 3 to 10 years in current department or agency 32 25 22 6 4 10 1 64 11 455
2019 11 to 20 years in current department or agency 34 24 18 8 5 7 2 65 15 415
2019 More than 20 years in current department or agency 32 14 21 9 8 17 0 55 20 50
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 41 12 9 5 2 1 74 14 458
2020 3 to 10 years in current department or agency 24 42 17 12 4 1 0 67 16 405
2020 11 to 20 years in current department or agency 20 42 16 16 6 0 0 62 22 358
2020 More than 20 years in current department or agency 25 51 9 10 4 2 0 77 14 52
2019 Less than 3 years in current department or agency 33 44 12 7 3 2 0 78 10 410
2019 3 to 10 years in current department or agency 20 44 18 14 4 0 0 64 18 453
2019 11 to 20 years in current department or agency 23 37 20 12 7 0 0 61 19 414
2019 More than 20 years in current department or agency 23 37 13 20 3 0 3 62 24 49
2018 Less than 3 years in current department or agency 36 41 12 8 2 1 0 78 10 320
2018 3 to 10 years in current department or agency 20 43 17 13 5 1 0 64 19 448
2018 11 to 20 years in current department or agency 21 45 18 11 5 0 0 66 16 345
2018 More than 20 years in current department or agency 19 35 19 17 10 0 0 54 27 38
2017 Less than 3 years in current department or agency 39 37 12 10 2 1 0 76 12 283
2017 3 to 10 years in current department or agency 20 42 19 11 7 2 0 63 18 612
2017 11 to 20 years in current department or agency 21 37 17 17 7 1 0 59 24 341
2017 More than 20 years in current department or agency 17 26 25 18 12 2 0 44 30 42
2014 Less than 3 years in current department or agency 28 41 18 8 4 1 0 69 12 288
2014 3 to 10 years in current department or agency 20 42 19 13 5 1 0 63 18 906
2014 11 to 20 years in current department or agency 17 46 18 10 7 1 0 64 17 264
2014 More than 20 years in current department or agency 10 65 10 10 4 0 0 76 15 28

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 22 31 21 15 7 2 0 55 23 456
2020 3 to 10 years in current department or agency 12 34 19 21 13 2 0 47 34 402
2020 11 to 20 years in current department or agency 10 29 21 24 14 1 0 39 39 358
2020 More than 20 years in current department or agency 12 37 18 23 9 1 0 49 32 52
2019 Less than 3 years in current department or agency 17 39 16 14 6 7 0 61 22 408
2019 3 to 10 years in current department or agency 9 35 23 22 8 1 0 45 31 453
2019 11 to 20 years in current department or agency 10 29 24 23 13 2 0 39 36 413
2019 More than 20 years in current department or agency 10 27 20 20 19 4 0 39 41 49

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 31 16 13 4 4 1 64 19 461
2020 3 to 10 years in current department or agency 29 37 11 12 5 4 2 70 18 402
2020 11 to 20 years in current department or agency 27 44 14 9 4 2 1 72 13 353
2020 More than 20 years in current department or agency 33 45 11 7 2 2 0 80 9 52
2019 Less than 3 years in current department or agency 30 33 18 10 4 4 1 66 15 411
2019 3 to 10 years in current department or agency 27 35 15 16 5 1 0 63 21 453
2019 11 to 20 years in current department or agency 28 40 13 10 7 2 1 69 18 412
2019 More than 20 years in current department or agency 28 33 12 19 5 3 0 63 25 50
2018 Less than 3 years in current department or agency 33 33 15 8 3 5 2 71 13 319
2018 3 to 10 years in current department or agency 27 43 13 11 4 1 1 72 15 448
2018 11 to 20 years in current department or agency 28 40 13 11 6 3 0 70 17 341
2018 More than 20 years in current department or agency 37 32 16 10 5 0 0 69 15 38
2017 Less than 3 years in current department or agency 43 32 11 9 2 3 1 78 11 282
2017 3 to 10 years in current department or agency 33 38 11 8 5 2 1 74 14 609
2017 11 to 20 years in current department or agency 38 36 14 8 3 1 1 75 11 341
2017 More than 20 years in current department or agency 34 34 13 5 9 5 0 71 15 42
2014 Less than 3 years in current department or agency 33 32 11 12 4 7 1 71 18 288
2014 3 to 10 years in current department or agency 30 38 12 11 5 3 1 71 17 906
2014 11 to 20 years in current department or agency 29 38 16 10 4 3 1 70 14 263
2014 More than 20 years in current department or agency 33 36 22 7 3 0 0 68 10 28

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 39 18 6 2 4 0 72 9 461
2020 3 to 10 years in current department or agency 26 40 19 8 5 2 0 67 13 404
2020 11 to 20 years in current department or agency 21 41 21 12 5 1 0 62 17 355
2020 More than 20 years in current department or agency 26 45 16 9 2 2 0 71 12 52
2019 Less than 3 years in current department or agency 33 38 19 6 2 2 0 73 8 406
2019 3 to 10 years in current department or agency 27 35 22 10 5 1 0 62 16 450
2019 11 to 20 years in current department or agency 22 39 20 11 6 1 0 62 17 413
2019 More than 20 years in current department or agency 31 24 17 13 14 2 0 56 27 49
2018 Less than 3 years in current department or agency 44 30 16 5 2 2 1 77 7 316
2018 3 to 10 years in current department or agency 22 44 18 9 5 1 0 67 14 450
2018 11 to 20 years in current department or agency 26 41 18 9 6 1 0 67 15 342
2018 More than 20 years in current department or agency 27 35 15 15 9 0 0 61 24 38

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 22 18 18 11 6 21 4 54 22 460
2020 3 to 10 years in current department or agency 17 20 19 15 16 11 2 42 35 404
2020 11 to 20 years in current department or agency 13 23 20 17 17 8 2 39 39 358
2020 More than 20 years in current department or agency 18 28 26 15 7 6 0 50 23 52
2019 Less than 3 years in current department or agency 19 19 21 15 8 14 4 46 28 410
2019 3 to 10 years in current department or agency 14 19 19 19 18 8 3 37 42 455
2019 11 to 20 years in current department or agency 15 21 18 20 19 6 2 39 42 415
2019 More than 20 years in current department or agency 9 23 14 18 23 11 2 37 47 50
2018 Less than 3 years in current department or agency 21 22 15 12 7 17 5 56 24 319
2018 3 to 10 years in current department or agency 12 21 19 19 18 8 3 37 41 447
2018 11 to 20 years in current department or agency 10 20 22 22 19 6 1 32 44 345
2018 More than 20 years in current department or agency 20 20 20 11 24 5 0 42 37 38
2017 Less than 3 years in current department or agency 26 20 14 11 13 12 4 55 28 282
2017 3 to 10 years in current department or agency 13 22 17 16 22 8 3 39 42 612
2017 11 to 20 years in current department or agency 15 21 20 18 19 4 1 39 40 340
2017 More than 20 years in current department or agency 8 16 17 13 29 11 6 29 50 42
2014 Less than 3 years in current department or agency 19 18 17 15 14 15 2 44 36 288
2014 3 to 10 years in current department or agency 11 17 21 21 21 8 2 30 47 906
2014 11 to 20 years in current department or agency 12 18 14 19 24 11 1 34 49 264
2014 More than 20 years in current department or agency 11 21 26 17 14 12 0 36 35 28

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 37 12 11 5 5 1 70 17 460
2020 3 to 10 years in current department or agency 18 37 14 17 12 1 0 56 30 403
2020 11 to 20 years in current department or agency 16 29 21 18 13 2 0 46 32 359
2020 More than 20 years in current department or agency 11 37 18 26 7 2 0 48 33 52
2019 Less than 3 years in current department or agency 28 37 13 15 4 2 0 67 20 411
2019 3 to 10 years in current department or agency 18 30 17 17 16 2 0 49 34 455
2019 11 to 20 years in current department or agency 17 30 16 20 16 0 0 47 37 413
2019 More than 20 years in current department or agency 10 42 17 11 16 4 0 54 29 50
2018 Less than 3 years in current department or agency 33 32 10 11 6 7 1 70 18 320
2018 3 to 10 years in current department or agency 14 33 19 19 14 2 0 47 34 447
2018 11 to 20 years in current department or agency 11 30 21 18 20 0 1 41 38 345
2018 More than 20 years in current department or agency 8 30 21 21 19 0 0 39 40 38
2017 Less than 3 years in current department or agency 35 29 10 13 8 4 1 67 22 283
2017 3 to 10 years in current department or agency 18 33 15 18 13 2 0 52 32 614
2017 11 to 20 years in current department or agency 18 31 17 20 13 0 0 50 33 341
2017 More than 20 years in current department or agency 4 20 28 27 20 2 0 24 47 42
2014 Less than 3 years in current department or agency 29 35 16 10 7 3 1 66 18 288
2014 3 to 10 years in current department or agency 20 32 18 16 13 1 0 52 29 906
2014 11 to 20 years in current department or agency 15 33 18 20 11 3 0 49 32 264
2014 More than 20 years in current department or agency 16 21 41 22 0 0 0 36 22 28

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 32 14 12 7 5 2 64 21 460
2020 3 to 10 years in current department or agency 18 28 12 20 19 1 2 47 40 404
2020 11 to 20 years in current department or agency 14 24 16 20 23 2 2 40 44 359
2020 More than 20 years in current department or agency 10 27 12 24 22 2 2 39 49 52
2019 Less than 3 years in current department or agency 24 32 15 11 13 4 1 59 25 410
2019 3 to 10 years in current department or agency 15 21 16 20 26 1 1 37 47 455
2019 11 to 20 years in current department or agency 13 23 16 19 28 1 1 36 48 414
2019 More than 20 years in current department or agency 5 31 14 7 38 3 2 38 47 50
2018 Less than 3 years in current department or agency 28 24 13 14 12 5 4 57 28 318
2018 3 to 10 years in current department or agency 12 20 15 22 28 2 1 33 51 446
2018 11 to 20 years in current department or agency 11 20 15 23 30 2 1 31 54 344
2018 More than 20 years in current department or agency 17 10 21 21 28 0 3 28 51 37
2017 Less than 3 years in current department or agency 26 23 12 15 17 4 4 53 34 281
2017 3 to 10 years in current department or agency 14 21 14 21 27 1 2 36 49 612
2017 11 to 20 years in current department or agency 11 22 14 26 26 0 1 33 53 339
2017 More than 20 years in current department or agency 4 21 17 14 40 0 4 26 56 42
2014 Less than 3 years in current department or agency 19 21 13 21 16 6 4 45 41 288
2014 3 to 10 years in current department or agency 12 21 14 25 25 2 2 35 51 906
2014 11 to 20 years in current department or agency 11 17 18 22 27 3 2 29 52 264
2014 More than 20 years in current department or agency 8 25 20 18 22 3 4 36 43 28

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 26 16 8 7 0 2 69 15 462
2020 3 to 10 years in current department or agency 38 23 16 9 11 0 2 63 21 406
2020 11 to 20 years in current department or agency 38 26 15 9 9 0 3 67 18 359
2020 More than 20 years in current department or agency 46 30 13 7 3 0 1 77 10 52
2019 Less than 3 years in current department or agency 51 25 13 6 2 0 3 78 8 409
2019 3 to 10 years in current department or agency 42 30 14 6 5 0 3 75 11 456
2019 11 to 20 years in current department or agency 46 22 18 7 4 1 2 70 11 414
2019 More than 20 years in current department or agency 49 18 19 5 3 0 7 72 8 49

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 30 16 6 5 1 2 73 11 459
2020 3 to 10 years in current department or agency 36 26 23 8 4 1 1 64 13 405
2020 11 to 20 years in current department or agency 42 25 18 7 5 1 2 70 12 359
2020 More than 20 years in current department or agency 39 28 24 5 2 0 1 68 8 52
2019 Less than 3 years in current department or agency 48 27 17 6 1 0 2 76 7 408
2019 3 to 10 years in current department or agency 43 27 15 7 5 0 3 72 13 453
2019 11 to 20 years in current department or agency 44 27 15 8 3 2 1 73 12 414
2019 More than 20 years in current department or agency 46 14 12 14 6 2 6 65 22 50

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 81 8 2 2 1 3 2 94 4 460
2020 3 to 10 years in current department or agency 72 11 5 2 3 4 2 89 6 405
2020 11 to 20 years in current department or agency 69 13 7 3 2 3 3 88 5 356
2020 More than 20 years in current department or agency 69 12 6 7 2 3 1 84 10 52
2019 Less than 3 years in current department or agency 81 10 1 1 1 3 3 97 2 407
2019 3 to 10 years in current department or agency 73 9 5 3 3 5 2 88 7 453
2019 11 to 20 years in current department or agency 71 11 6 2 2 6 2 89 5 414
2019 More than 20 years in current department or agency 66 10 3 12 5 0 3 79 18 50

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 76 11 3 1 1 2 5 94 3 460
2020 3 to 10 years in current department or agency 72 13 3 2 2 1 8 93 4 405
2020 11 to 20 years in current department or agency 71 13 5 3 1 0 6 90 4 357
2020 More than 20 years in current department or agency 85 3 3 2 0 2 5 95 2 52
2019 Less than 3 years in current department or agency 84 5 2 1 0 1 6 96 2 406
2019 3 to 10 years in current department or agency 76 7 3 2 2 3 7 92 5 451
2019 11 to 20 years in current department or agency 76 5 3 2 2 2 9 92 4 413
2019 More than 20 years in current department or agency 75 9 7 0 5 0 3 87 5 50

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 46 13 7 2 3 0 77 9 461
2020 3 to 10 years in current department or agency 22 43 16 10 6 3 0 67 16 406
2020 11 to 20 years in current department or agency 19 43 18 11 5 3 0 64 17 357
2020 More than 20 years in current department or agency 19 45 17 9 6 4 0 66 16 52
2019 Less than 3 years in current department or agency 26 49 12 8 1 4 0 78 10 411
2019 3 to 10 years in current department or agency 19 43 21 9 7 2 0 62 16 455
2019 11 to 20 years in current department or agency 21 38 21 11 4 4 1 61 16 415
2019 More than 20 years in current department or agency 20 33 13 24 8 2 0 54 32 50
2018 Less than 3 years in current department or agency 32 39 19 4 3 2 1 74 7 320
2018 3 to 10 years in current department or agency 17 35 26 11 8 3 0 54 19 447
2018 11 to 20 years in current department or agency 16 34 26 10 10 3 0 52 21 343
2018 More than 20 years in current department or agency 19 28 20 18 9 5 0 50 29 38
2017 Less than 3 years in current department or agency 26 38 13 12 5 5 1 68 18 283
2017 3 to 10 years in current department or agency 17 37 21 14 7 3 0 56 22 611
2017 11 to 20 years in current department or agency 19 34 23 16 7 1 0 54 23 341
2017 More than 20 years in current department or agency 11 35 20 18 13 2 1 48 32 42

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 41 8 6 2 2 0 83 8 460
2020 3 to 10 years in current department or agency 32 38 14 9 5 2 0 72 15 403
2020 11 to 20 years in current department or agency 29 40 16 7 6 2 0 70 13 354
2020 More than 20 years in current department or agency 27 42 20 4 5 2 0 71 9 52
2019 Less than 3 years in current department or agency 44 41 7 6 1 1 0 86 7 409
2019 3 to 10 years in current department or agency 30 40 13 10 6 1 0 71 16 453
2019 11 to 20 years in current department or agency 31 37 16 8 5 3 0 71 13 413
2019 More than 20 years in current department or agency 24 49 7 13 5 0 3 75 18 49
2018 Less than 3 years in current department or agency 56 30 6 5 1 2 0 88 6 320
2018 3 to 10 years in current department or agency 35 39 16 6 3 1 0 74 10 449
2018 11 to 20 years in current department or agency 31 46 10 7 4 1 0 78 11 344
2018 More than 20 years in current department or agency 32 36 9 12 10 0 0 69 22 38
2017 Less than 3 years in current department or agency 47 36 8 6 3 1 0 83 9 282
2017 3 to 10 years in current department or agency 35 43 12 5 3 1 0 79 8 613
2017 11 to 20 years in current department or agency 35 41 13 8 2 1 0 77 10 340
2017 More than 20 years in current department or agency 22 50 10 9 6 2 0 74 15 42
2014 Less than 3 years in current department or agency 45 34 12 4 4 2 0 80 8 288
2014 3 to 10 years in current department or agency 38 37 12 7 3 3 0 77 10 905
2014 11 to 20 years in current department or agency 37 38 15 6 2 3 0 76 8 264
2014 More than 20 years in current department or agency 22 42 23 0 0 10 3 74 0 28

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 34 12 4 3 7 0 81 7 461
2020 3 to 10 years in current department or agency 33 35 18 6 3 5 1 72 8 399
2020 11 to 20 years in current department or agency 31 35 19 9 2 4 0 68 12 357
2020 More than 20 years in current department or agency 36 38 13 6 5 3 0 76 11 52
2019 Less than 3 years in current department or agency 52 29 11 4 0 4 0 85 4 410
2019 3 to 10 years in current department or agency 39 36 13 6 3 2 1 78 9 453
2019 11 to 20 years in current department or agency 37 35 16 5 4 3 1 75 9 412
2019 More than 20 years in current department or agency 44 27 7 12 6 4 0 74 19 50
2018 Less than 3 years in current department or agency 53 28 8 4 1 6 0 86 5 320
2018 3 to 10 years in current department or agency 37 35 17 4 3 4 0 75 7 446
2018 11 to 20 years in current department or agency 37 38 13 7 3 2 0 77 10 344
2018 More than 20 years in current department or agency 36 33 20 10 0 2 0 70 10 38
2017 Less than 3 years in current department or agency 47 31 9 4 5 5 0 82 9 282
2017 3 to 10 years in current department or agency 37 37 15 5 2 3 0 77 8 611
2017 11 to 20 years in current department or agency 39 36 15 3 3 3 0 77 7 340
2017 More than 20 years in current department or agency 34 32 21 9 5 0 0 66 14 42
2014 Less than 3 years in current department or agency 49 31 10 2 4 3 0 83 7 288
2014 3 to 10 years in current department or agency 40 33 14 4 3 6 0 78 7 904
2014 11 to 20 years in current department or agency 39 33 15 6 2 4 0 75 8 264
2014 More than 20 years in current department or agency 17 54 15 0 0 13 0 83 0 28

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 27 17 6 3 16 1 69 11 461
2020 3 to 10 years in current department or agency 25 30 22 9 4 8 0 61 15 405
2020 11 to 20 years in current department or agency 25 32 24 9 2 7 1 61 13 358
2020 More than 20 years in current department or agency 28 47 17 3 2 2 0 77 6 52

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 30 9 6 4 6 2 79 11 461
2020 3 to 10 years in current department or agency 34 33 13 7 6 5 2 72 14 404
2020 11 to 20 years in current department or agency 37 35 11 7 4 5 1 77 11 358
2020 More than 20 years in current department or agency 52 29 11 4 2 0 2 83 6 51

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 30 6 2 2 0 0 91 4 461
2020 3 to 10 years in current department or agency 45 36 9 7 4 0 0 80 11 404
2020 11 to 20 years in current department or agency 41 36 8 10 4 1 0 78 14 354
2020 More than 20 years in current department or agency 46 40 8 4 2 0 0 86 7 51
2019 Less than 3 years in current department or agency 62 30 4 3 1 0 0 92 4 411
2019 3 to 10 years in current department or agency 42 39 10 5 4 0 0 81 9 454
2019 11 to 20 years in current department or agency 37 38 12 7 5 1 0 76 12 415
2019 More than 20 years in current department or agency 35 39 2 14 11 0 0 73 25 50
2018 Less than 3 years in current department or agency 67 24 6 2 1 1 0 91 2 318
2018 3 to 10 years in current department or agency 37 41 12 7 4 0 0 78 10 446
2018 11 to 20 years in current department or agency 34 43 10 7 6 0 0 77 13 344
2018 More than 20 years in current department or agency 37 33 5 13 12 0 0 70 25 38
2017 Less than 3 years in current department or agency 63 25 7 3 2 0 0 88 5 282
2017 3 to 10 years in current department or agency 38 42 11 4 4 0 0 80 9 614
2017 11 to 20 years in current department or agency 36 39 12 8 4 0 0 75 13 341
2017 More than 20 years in current department or agency 30 39 13 4 11 2 0 71 16 42
2014 Less than 3 years in current department or agency 54 32 8 3 3 0 0 86 6 287
2014 3 to 10 years in current department or agency 40 35 13 7 3 0 0 76 11 902
2014 11 to 20 years in current department or agency 40 37 13 6 3 0 0 77 10 264
2014 More than 20 years in current department or agency 22 41 13 14 3 3 3 67 19 28

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 33 11 5 4 1 0 80 9 460
2020 3 to 10 years in current department or agency 34 34 16 9 8 0 0 67 17 403
2020 11 to 20 years in current department or agency 33 27 18 15 7 0 0 60 21 356
2020 More than 20 years in current department or agency 35 41 13 7 4 0 0 76 11 51
2019 Less than 3 years in current department or agency 47 31 12 7 2 0 0 79 9 411
2019 3 to 10 years in current department or agency 32 35 16 8 7 0 0 68 16 453
2019 11 to 20 years in current department or agency 29 33 19 9 8 2 0 63 18 416
2019 More than 20 years in current department or agency 28 28 20 13 10 0 0 57 23 49
2018 Less than 3 years in current department or agency 53 27 10 6 3 0 0 80 9 320
2018 3 to 10 years in current department or agency 27 36 18 10 9 0 0 64 18 449
2018 11 to 20 years in current department or agency 24 35 19 14 8 0 0 59 21 344
2018 More than 20 years in current department or agency 24 27 20 14 15 0 0 51 29 38
2017 Less than 3 years in current department or agency 51 26 12 8 2 0 0 77 11 281
2017 3 to 10 years in current department or agency 28 35 20 10 7 1 0 63 17 614
2017 11 to 20 years in current department or agency 28 32 18 13 8 1 0 61 22 340
2017 More than 20 years in current department or agency 17 36 6 22 15 4 0 55 39 42
2014 Less than 3 years in current department or agency 33 38 14 8 6 0 0 71 15 288
2014 3 to 10 years in current department or agency 21 34 22 14 8 1 0 55 23 904
2014 11 to 20 years in current department or agency 24 36 18 13 8 1 0 61 21 264
2014 More than 20 years in current department or agency 15 32 23 19 10 0 0 47 29 28

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 35 11 6 3 0 0 79 9 459
2020 3 to 10 years in current department or agency 33 33 19 8 7 1 0 67 15 401
2020 11 to 20 years in current department or agency 32 29 18 14 7 0 0 61 21 356
2020 More than 20 years in current department or agency 34 44 11 7 4 0 0 78 11 51
2019 Less than 3 years in current department or agency 48 30 12 8 2 0 0 77 10 410
2019 3 to 10 years in current department or agency 32 37 14 8 8 0 0 70 16 453
2019 11 to 20 years in current department or agency 27 37 16 11 8 0 0 64 19 413
2019 More than 20 years in current department or agency 32 27 17 14 10 0 0 59 24 49
2018 Less than 3 years in current department or agency 51 30 9 8 2 0 0 81 10 316
2018 3 to 10 years in current department or agency 25 38 18 13 6 0 0 63 19 450
2018 11 to 20 years in current department or agency 21 38 18 13 9 0 0 60 23 343
2018 More than 20 years in current department or agency 24 27 17 17 14 0 0 52 31 38
2017 Less than 3 years in current department or agency 52 26 10 8 3 0 0 78 11 282
2017 3 to 10 years in current department or agency 26 37 18 11 7 0 0 64 18 614
2017 11 to 20 years in current department or agency 27 33 19 13 7 1 0 61 20 341
2017 More than 20 years in current department or agency 17 38 9 18 14 4 0 57 34 42
2014 Less than 3 years in current department or agency 33 39 13 10 5 0 0 71 15 288
2014 3 to 10 years in current department or agency 21 35 20 16 7 1 0 56 24 905
2014 11 to 20 years in current department or agency 24 35 18 15 7 0 0 59 23 264
2014 More than 20 years in current department or agency 16 38 17 18 11 0 0 54 29 28

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 27 16 9 5 4 1 69 15 460
2020 3 to 10 years in current department or agency 34 23 21 11 9 2 0 59 20 402
2020 11 to 20 years in current department or agency 36 26 16 15 5 2 0 63 21 358
2020 More than 20 years in current department or agency 45 26 10 8 8 3 0 73 16 51
2019 Less than 3 years in current department or agency 41 21 16 12 8 1 1 64 20 413
2019 3 to 10 years in current department or agency 31 26 19 12 10 2 0 58 22 456
2019 11 to 20 years in current department or agency 29 30 18 15 6 2 0 60 22 414
2019 More than 20 years in current department or agency 34 24 17 10 9 0 6 62 20 50
2018 Less than 3 years in current department or agency 37 24 16 11 6 5 1 65 18 320
2018 3 to 10 years in current department or agency 26 24 21 13 12 2 1 52 26 449
2018 11 to 20 years in current department or agency 29 28 15 15 11 1 0 58 27 343
2018 More than 20 years in current department or agency 30 15 26 10 19 0 0 45 29 38
2017 Less than 3 years in current department or agency 41 22 14 14 5 3 1 66 19 283
2017 3 to 10 years in current department or agency 26 26 19 13 11 5 0 54 25 613
2017 11 to 20 years in current department or agency 26 27 22 15 8 2 0 55 23 341
2017 More than 20 years in current department or agency 28 22 18 17 7 6 1 55 25 42
2014 Less than 3 years in current department or agency 30 26 19 10 10 5 0 58 21 288
2014 3 to 10 years in current department or agency 22 25 19 17 12 4 1 50 30 906
2014 11 to 20 years in current department or agency 29 29 17 15 6 3 1 60 22 264
2014 More than 20 years in current department or agency 25 28 28 4 11 3 0 55 15 28
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in current department or agency 37 27 36 461
2020 3 to 10 years in current department or agency 35 26 40 406
2020 11 to 20 years in current department or agency 25 34 41 359
2020 More than 20 years in current department or agency 30 42 29 52
2019 Less than 3 years in current department or agency 39 25 36 413
2019 3 to 10 years in current department or agency 33 31 36 456
2019 11 to 20 years in current department or agency 21 39 40 415
2019 More than 20 years in current department or agency 40 41 19 50
2018 Less than 3 years in current department or agency 38 28 34 318
2018 3 to 10 years in current department or agency 34 30 35 449
2018 11 to 20 years in current department or agency 25 39 36 344
2018 More than 20 years in current department or agency 33 43 24 39
2017 Less than 3 years in current department or agency 44 26 30 281
2017 3 to 10 years in current department or agency 34 30 36 614
2017 11 to 20 years in current department or agency 26 40 33 341
2017 More than 20 years in current department or agency 27 43 30 41
2014 Less than 3 years in current department or agency 35 26 38 287
2014 3 to 10 years in current department or agency 35 28 37 907
2014 11 to 20 years in current department or agency 22 46 32 264
2014 More than 20 years in current department or agency 25 47 28 28

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in current department or agency 3 37 35 5 11 8 171
2020 3 to 10 years in current department or agency 7 39 39 4 5 6 147
2020 11 to 20 years in current department or agency 9 38 31 9 4 9 96
2020 More than 20 years in current department or agency 66 16 6 0 0 13 17
2019 Less than 3 years in current department or agency 2 29 41 5 16 7 163
2019 3 to 10 years in current department or agency 13 28 50 4 4 2 153
2019 11 to 20 years in current department or agency 17 34 36 6 0 7 93
2019 More than 20 years in current department or agency 54 15 17 6 8 0 20
2018 Less than 3 years in current department or agency 0 19 37 6 35 2 121
2018 3 to 10 years in current department or agency 6 27 52 9 2 4 158
2018 11 to 20 years in current department or agency 16 25 43 8 1 6 91
2018 More than 20 years in current department or agency 37 7 48 8 0 0 13
2017 Less than 3 years in current department or agency 1 17 29 3 41 9 121
2017 3 to 10 years in current department or agency 9 23 48 9 4 6 217
2017 11 to 20 years in current department or agency 24 25 41 3 2 4 96
2017 More than 20 years in current department or agency 76 0 16 0 0 8 12
2014 Less than 3 years in current department or agency 2 22 44 9 9999 24 104
2014 3 to 10 years in current department or agency 9 29 47 10 9999 5 322
2014 11 to 20 years in current department or agency 20 36 28 12 9999 3 63
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 462
2020 3 to 10 years in current department or agency 11 89 406
2020 11 to 20 years in current department or agency 14 86 358
2020 More than 20 years in current department or agency 12 88 52
2019 Less than 3 years in current department or agency 11 89 413
2019 3 to 10 years in current department or agency 14 86 456
2019 11 to 20 years in current department or agency 13 87 413
2019 More than 20 years in current department or agency 20 80 50
2018 Less than 3 years in current department or agency 10 90 319
2018 3 to 10 years in current department or agency 14 86 451
2018 11 to 20 years in current department or agency 19 81 342
2018 More than 20 years in current department or agency 19 81 39

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 30 70 48
2020 11 to 20 years in current department or agency 48 52 49
2019 3 to 10 years in current department or agency 44 56 64
2019 11 to 20 years in current department or agency 46 54 55
2018 3 to 10 years in current department or agency 41 59 64
2018 11 to 20 years in current department or agency 56 44 61

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 80 20 48
2020 11 to 20 years in current department or agency 73 27 49
2019 3 to 10 years in current department or agency 64 36 64
2019 11 to 20 years in current department or agency 67 33 55
2018 3 to 10 years in current department or agency 72 28 64
2018 11 to 20 years in current department or agency 60 40 61

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 10 90 48
2019 Less than 3 years in current department or agency 14 86 47
2019 More than 20 years in current department or agency 0 100 11

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 48
2020 11 to 20 years in current department or agency 0 100 49
2019 Less than 3 years in current department or agency 0 100 47
2019 3 to 10 years in current department or agency 0 100 64
2019 11 to 20 years in current department or agency 0 100 55
2019 More than 20 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 0 100 64
2018 11 to 20 years in current department or agency 0 100 61

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 13 87 49
2019 Less than 3 years in current department or agency 12 88 47
2019 3 to 10 years in current department or agency 14 86 64
2018 Less than 3 years in current department or agency 16 84 33

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 48
2019 More than 20 years in current department or agency 0 100 11

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 46
2020 3 to 10 years in current department or agency 0 100 48
2019 3 to 10 years in current department or agency 8 92 64
2019 More than 20 years in current department or agency 0 100 11
2018 Less than 3 years in current department or agency 0 100 33

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 54 46 48
2020 11 to 20 years in current department or agency 37 63 49
2019 3 to 10 years in current department or agency 33 67 63
2019 11 to 20 years in current department or agency 41 59 55
2018 3 to 10 years in current department or agency 41 59 64
2018 11 to 20 years in current department or agency 38 62 61

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 73 27 48
2020 11 to 20 years in current department or agency 42 58 49
2019 3 to 10 years in current department or agency 49 51 63
2019 11 to 20 years in current department or agency 51 49 55
2018 3 to 10 years in current department or agency 45 55 64
2018 11 to 20 years in current department or agency 53 47 61

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 69 31 48
2020 11 to 20 years in current department or agency 71 29 49
2019 3 to 10 years in current department or agency 51 49 63
2019 11 to 20 years in current department or agency 58 42 55
2018 3 to 10 years in current department or agency 55 45 64
2018 11 to 20 years in current department or agency 45 55 61

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 43 57 48
2020 11 to 20 years in current department or agency 42 58 49
2019 3 to 10 years in current department or agency 37 63 63
2019 11 to 20 years in current department or agency 42 58 55
2018 3 to 10 years in current department or agency 53 47 64
2018 11 to 20 years in current department or agency 35 65 61

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 49 51 48
2020 11 to 20 years in current department or agency 35 65 49
2019 3 to 10 years in current department or agency 29 71 63
2019 11 to 20 years in current department or agency 46 54 55
2018 3 to 10 years in current department or agency 36 64 64
2018 11 to 20 years in current department or agency 46 54 61

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 51 49 48
2020 11 to 20 years in current department or agency 55 45 49
2019 Less than 3 years in current department or agency 55 45 47
2019 3 to 10 years in current department or agency 48 52 63
2019 11 to 20 years in current department or agency 53 47 55
2019 More than 20 years in current department or agency 45 55 11
2018 3 to 10 years in current department or agency 55 45 64
2018 11 to 20 years in current department or agency 54 46 61

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 25 75 48
2020 11 to 20 years in current department or agency 45 55 49
2019 Less than 3 years in current department or agency 38 62 47
2019 3 to 10 years in current department or agency 28 72 63
2019 11 to 20 years in current department or agency 21 79 55
2019 More than 20 years in current department or agency 40 60 11
2018 3 to 10 years in current department or agency 26 74 64
2018 11 to 20 years in current department or agency 41 59 61

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 48
2020 11 to 20 years in current department or agency 0 100 49
2019 Less than 3 years in current department or agency 0 100 47
2019 3 to 10 years in current department or agency 0 100 63
2019 11 to 20 years in current department or agency 0 100 55
2019 More than 20 years in current department or agency 0 100 11
2018 Less than 3 years in current department or agency 0 100 33
2018 11 to 20 years in current department or agency 0 100 61

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 15 85 47
2019 More than 20 years in current department or agency 0 100 11

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 12 88 48
2020 11 to 20 years in current department or agency 10 90 49
2019 Less than 3 years in current department or agency 0 100 47
2019 3 to 10 years in current department or agency 12 88 63
2018 11 to 20 years in current department or agency 16 84 61

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 59 41 48
2020 11 to 20 years in current department or agency 55 45 49
2019 3 to 10 years in current department or agency 42 58 63
2019 11 to 20 years in current department or agency 53 47 55
2018 3 to 10 years in current department or agency 57 43 64
2018 11 to 20 years in current department or agency 44 56 61

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 14 86 48
2020 11 to 20 years in current department or agency 22 78 49
2019 Less than 3 years in current department or agency 23 77 47
2019 3 to 10 years in current department or agency 17 83 63
2019 11 to 20 years in current department or agency 10 90 55
2019 More than 20 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 19 81 64
2018 11 to 20 years in current department or agency 26 74 61

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 15 85 48
2020 11 to 20 years in current department or agency 15 85 49
2019 3 to 10 years in current department or agency 19 81 63
2019 11 to 20 years in current department or agency 17 83 55
2018 3 to 10 years in current department or agency 10 90 64
2018 11 to 20 years in current department or agency 16 84 61

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 45 55 48
2020 11 to 20 years in current department or agency 46 54 49
2019 3 to 10 years in current department or agency 42 58 63
2019 11 to 20 years in current department or agency 50 50 55
2018 3 to 10 years in current department or agency 61 39 64
2018 11 to 20 years in current department or agency 66 34 61

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 16 84 48
2020 11 to 20 years in current department or agency 18 82 49
2019 3 to 10 years in current department or agency 18 82 63
2019 11 to 20 years in current department or agency 33 67 55
2018 3 to 10 years in current department or agency 31 69 64
2018 11 to 20 years in current department or agency 35 65 61

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 10 90 49
2019 3 to 10 years in current department or agency 0 100 63
2019 More than 20 years in current department or agency 0 100 11
2018 Less than 3 years in current department or agency 15 85 33
2018 11 to 20 years in current department or agency 13 87 61

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 13 87 48
2020 11 to 20 years in current department or agency 25 75 49
2019 3 to 10 years in current department or agency 12 88 63
2019 11 to 20 years in current department or agency 19 81 55
2018 3 to 10 years in current department or agency 21 79 64
2018 11 to 20 years in current department or agency 20 80 61

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 16 84 48
2019 11 to 20 years in current department or agency 14 86 55
2019 More than 20 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 16 84 64
2018 11 to 20 years in current department or agency 7 93 61

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 47
2019 More than 20 years in current department or agency 0 100 11

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 13 87 46
2019 3 to 10 years in current department or agency 8 92 63
2019 11 to 20 years in current department or agency 9 91 55
2018 3 to 10 years in current department or agency 14 86 64
2018 11 to 20 years in current department or agency 16 84 61

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 13 87 46
2020 11 to 20 years in current department or agency 12 88 49
2019 3 to 10 years in current department or agency 11 89 63
2019 11 to 20 years in current department or agency 13 87 55
2018 3 to 10 years in current department or agency 10 90 64
2018 11 to 20 years in current department or agency 11 89 61

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 39 61 48
2020 11 to 20 years in current department or agency 35 65 49
2019 Less than 3 years in current department or agency 21 79 47
2019 3 to 10 years in current department or agency 37 63 63
2019 11 to 20 years in current department or agency 33 67 55
2019 More than 20 years in current department or agency 50 50 11
2018 3 to 10 years in current department or agency 21 79 64
2018 11 to 20 years in current department or agency 17 83 61

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 18 82 46
2018 3 to 10 years in current department or agency 10 90 60
2018 11 to 20 years in current department or agency 9 91 58

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 31 69 46
2019 More than 20 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 20 80 60
2018 11 to 20 years in current department or agency 16 84 58

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 9 91 60
2018 11 to 20 years in current department or agency 15 85 58

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 12 88 60

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 13 87 60
2018 11 to 20 years in current department or agency 13 87 58

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 14 86 46
2018 11 to 20 years in current department or agency 11 89 58

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 21 79 46
2018 3 to 10 years in current department or agency 14 86 60
2018 11 to 20 years in current department or agency 7 93 58

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 16 84 46
2018 3 to 10 years in current department or agency 12 88 60

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 8 92 60
2018 11 to 20 years in current department or agency 15 85 58

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 26 74 60
2018 11 to 20 years in current department or agency 37 63 58

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in current department or agency 17 83 58

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 58 42 60
2018 11 to 20 years in current department or agency 56 44 58

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 46
2018 Less than 3 years in current department or agency 0 100 31
2018 3 to 10 years in current department or agency 0 100 60

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 59 41 60
2018 11 to 20 years in current department or agency 60 40 58

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 60

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 7 93 60
2018 11 to 20 years in current department or agency 10 90 58

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 15 11 11 5 3 45 9 56 19 460
2020 3 to 10 years in current department or agency 15 10 15 7 8 33 11 45 27 406
2020 11 to 20 years in current department or agency 12 15 20 12 9 26 4 40 30 357
2020 More than 20 years in current department or agency 14 26 23 9 8 17 3 50 21 52
2019 Less than 3 years in current department or agency 15 13 14 5 6 34 13 53 21 412
2019 3 to 10 years in current department or agency 9 12 18 13 10 30 7 34 38 455
2019 11 to 20 years in current department or agency 14 16 21 11 11 20 7 41 31 415
2019 More than 20 years in current department or agency 22 13 23 7 17 19 0 42 29 50
2018 Less than 3 years in current department or agency 16 10 16 4 2 38 14 53 14 320
2018 3 to 10 years in current department or agency 14 17 21 10 8 26 6 44 25 449
2018 11 to 20 years in current department or agency 9 19 23 14 10 22 3 38 32 343
2018 More than 20 years in current department or agency 23 17 22 5 12 19 2 51 21 38
2017 Less than 3 years in current department or agency 18 10 18 6 4 30 15 51 18 283
2017 3 to 10 years in current department or agency 14 18 15 8 11 28 6 49 29 614
2017 11 to 20 years in current department or agency 14 20 21 13 9 17 6 43 29 341
2017 More than 20 years in current department or agency 4 14 17 24 17 19 4 24 53 42
2014 Less than 3 years in current department or agency 12 12 19 6 8 33 10 43 24 288
2014 3 to 10 years in current department or agency 11 14 22 11 9 26 7 37 30 906
2014 11 to 20 years in current department or agency 10 17 20 13 9 26 6 39 32 264
2014 More than 20 years in current department or agency 8 16 38 15 10 7 6 27 29 28

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 26 17 6 2 21 1 68 10 461
2020 3 to 10 years in current department or agency 24 29 20 8 8 11 1 59 18 404
2020 11 to 20 years in current department or agency 22 29 22 9 8 9 1 56 20 358
2020 More than 20 years in current department or agency 25 39 14 8 5 8 0 69 15 52
2019 Less than 3 years in current department or agency 34 31 15 7 2 11 1 73 10 411
2019 3 to 10 years in current department or agency 25 33 17 9 7 9 1 64 18 456
2019 11 to 20 years in current department or agency 28 30 19 9 8 5 0 61 18 414
2019 More than 20 years in current department or agency 41 13 15 14 16 2 0 54 30 49
2018 Less than 3 years in current department or agency 37 28 16 2 3 14 1 76 6 320
2018 3 to 10 years in current department or agency 26 33 20 9 6 5 0 62 16 450
2018 11 to 20 years in current department or agency 21 36 19 11 7 6 0 61 19 341
2018 More than 20 years in current department or agency 30 35 15 5 12 3 0 67 17 38
2017 Less than 3 years in current department or agency 36 28 15 6 3 12 1 74 9 282
2017 3 to 10 years in current department or agency 26 31 19 6 9 8 1 62 17 614
2017 11 to 20 years in current department or agency 26 32 19 11 7 5 1 62 19 340
2017 More than 20 years in current department or agency 19 38 17 9 13 4 0 60 23 41
2014 Less than 3 years in current department or agency 25 22 19 9 6 16 3 58 18 288
2014 3 to 10 years in current department or agency 18 25 23 11 6 16 2 52 21 906
2014 11 to 20 years in current department or agency 18 29 20 13 8 11 1 54 23 264
2014 More than 20 years in current department or agency 12 36 25 10 7 7 3 53 19 28
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 461
2020 3 to 10 years in current department or agency 7 93 405
2019 Less than 3 years in current department or agency 6 94 414
2019 3 to 10 years in current department or agency 9 91 456
2019 11 to 20 years in current department or agency 8 92 415
2019 More than 20 years in current department or agency 14 86 50
2018 3 to 10 years in current department or agency 6 94 449
2018 11 to 20 years in current department or agency 9 91 343

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 47 53 31
2019 3 to 10 years in current department or agency 42 58 38
2019 11 to 20 years in current department or agency 44 56 32
2018 3 to 10 years in current department or agency 34 66 30
2018 11 to 20 years in current department or agency 34 66 30

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 74 26 31
2019 3 to 10 years in current department or agency 81 19 38
2019 11 to 20 years in current department or agency 75 25 32
2018 3 to 10 years in current department or agency 80 20 30

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 31
2019 Less than 3 years in current department or agency 0 100 23
2019 11 to 20 years in current department or agency 0 100 32
2018 3 to 10 years in current department or agency 0 100 30

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 27
2019 3 to 10 years in current department or agency 0 100 38
2019 11 to 20 years in current department or agency 0 100 32
2018 3 to 10 years in current department or agency 0 100 30
2018 11 to 20 years in current department or agency 0 100 30

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 14 86 31

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 32
2018 11 to 20 years in current department or agency 0 100 30

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 33 67 31
2019 3 to 10 years in current department or agency 28 72 39
2018 3 to 10 years in current department or agency 21 79 30
2018 11 to 20 years in current department or agency 23 77 30

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 26 74 31
2018 11 to 20 years in current department or agency 18 82 30

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 18 82 31
2019 3 to 10 years in current department or agency 16 84 39
2018 11 to 20 years in current department or agency 13 87 30

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 17 83 31
2019 3 to 10 years in current department or agency 21 79 39
2019 11 to 20 years in current department or agency 18 82 32
2018 3 to 10 years in current department or agency 32 68 30
2018 11 to 20 years in current department or agency 26 74 30

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 23 77 31
2020 3 to 10 years in current department or agency 23 77 27
2019 3 to 10 years in current department or agency 27 73 39
2019 11 to 20 years in current department or agency 40 60 32
2018 3 to 10 years in current department or agency 18 82 30
2018 11 to 20 years in current department or agency 23 77 30

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 31
2019 Less than 3 years in current department or agency 0 100 23
2019 11 to 20 years in current department or agency 0 100 32
2018 3 to 10 years in current department or agency 0 100 30
2018 11 to 20 years in current department or agency 0 100 30

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 19 81 31
2019 Less than 3 years in current department or agency 24 76 23
2019 3 to 10 years in current department or agency 11 89 39
2018 3 to 10 years in current department or agency 19 81 30

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 31
2019 3 to 10 years in current department or agency 0 100 39
2019 11 to 20 years in current department or agency 0 100 32
2018 3 to 10 years in current department or agency 0 100 30
2018 11 to 20 years in current department or agency 0 100 30

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 19 81 39
2019 11 to 20 years in current department or agency 21 79 32
2018 3 to 10 years in current department or agency 25 75 30
2018 11 to 20 years in current department or agency 19 81 30

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 31
2019 3 to 10 years in current department or agency 0 100 39
2019 11 to 20 years in current department or agency 0 100 32
2018 3 to 10 years in current department or agency 0 100 30

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 25 75 27
2019 3 to 10 years in current department or agency 23 77 39
2019 11 to 20 years in current department or agency 14 86 32
2018 3 to 10 years in current department or agency 18 82 30
2018 11 to 20 years in current department or agency 22 78 30

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 35 65 31
2019 3 to 10 years in current department or agency 32 68 38
2019 11 to 20 years in current department or agency 26 74 32
2018 3 to 10 years in current department or agency 21 79 30
2018 11 to 20 years in current department or agency 39 61 30

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 16 84 31
2019 3 to 10 years in current department or agency 12 88 38
2018 11 to 20 years in current department or agency 15 85 30

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 22
2019 11 to 20 years in current department or agency 0 100 32

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 14 86 38
2018 3 to 10 years in current department or agency 22 78 30
2018 11 to 20 years in current department or agency 21 79 30

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 22

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 22
2018 3 to 10 years in current department or agency 0 100 30

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 27
2018 11 to 20 years in current department or agency 13 87 30

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 48 52 31
2019 3 to 10 years in current department or agency 48 52 38
2019 11 to 20 years in current department or agency 48 52 32
2018 3 to 10 years in current department or agency 48 52 30
2018 11 to 20 years in current department or agency 44 56 30

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 39 61 21

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 30
2018 11 to 20 years in current department or agency 0 100 28

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 30
2018 11 to 20 years in current department or agency 0 100 28

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 24 76 21

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 21

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 22 78 30
2018 11 to 20 years in current department or agency 31 69 28

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 65 35 30
2018 11 to 20 years in current department or agency 44 56 28

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 21
2018 11 to 20 years in current department or agency 0 100 28

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 60 40 30
2018 11 to 20 years in current department or agency 65 35 28

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 21

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 15 10 15 2 3 47 8 56 12 462
2020 3 to 10 years in current department or agency 17 10 19 4 5 37 8 49 16 403
2020 11 to 20 years in current department or agency 14 16 22 6 4 33 5 48 16 355
2020 More than 20 years in current department or agency 14 24 28 6 2 27 0 51 11 52
2019 Less than 3 years in current department or agency 16 12 15 4 1 38 14 59 10 410
2019 3 to 10 years in current department or agency 12 11 20 7 5 37 9 42 22 453
2019 11 to 20 years in current department or agency 16 16 25 5 3 28 7 49 13 413
2019 More than 20 years in current department or agency 29 8 22 6 12 24 0 49 23 50
2018 Less than 3 years in current department or agency 17 11 15 1 1 43 11 62 5 317
2018 3 to 10 years in current department or agency 14 17 21 4 2 36 5 52 12 449
2018 11 to 20 years in current department or agency 12 21 24 8 6 26 4 47 19 344
2018 More than 20 years in current department or agency 23 15 34 2 5 19 2 48 9 38
2017 Less than 3 years in current department or agency 22 8 15 2 1 43 9 63 6 283
2017 3 to 10 years in current department or agency 13 15 17 5 4 36 9 52 17 614
2017 11 to 20 years in current department or agency 17 15 25 5 3 29 7 49 12 340
2017 More than 20 years in current department or agency 14 13 23 11 2 28 9 43 21 42
2014 Less than 3 years in current department or agency 14 14 16 4 4 38 10 54 16 288
2014 3 to 10 years in current department or agency 11 14 24 4 3 36 7 45 12 906
2014 11 to 20 years in current department or agency 8 14 25 7 2 39 5 39 16 264
2014 More than 20 years in current department or agency 12 31 27 7 0 17 6 56 9 28

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 27 15 3 2 22 2 73 7 462
2020 3 to 10 years in current department or agency 27 29 21 5 5 13 1 65 11 404
2020 11 to 20 years in current department or agency 24 27 27 7 3 11 1 58 12 358
2020 More than 20 years in current department or agency 23 48 13 2 4 10 0 79 6 52
2019 Less than 3 years in current department or agency 35 29 16 3 0 15 1 77 4 409
2019 3 to 10 years in current department or agency 29 28 16 7 4 14 1 68 13 454
2019 11 to 20 years in current department or agency 30 32 21 4 3 9 0 69 8 414
2019 More than 20 years in current department or agency 40 16 17 11 7 9 0 62 20 49
2018 Less than 3 years in current department or agency 41 26 12 2 2 16 1 81 5 319
2018 3 to 10 years in current department or agency 26 33 21 6 2 12 0 68 9 449
2018 11 to 20 years in current department or agency 22 35 20 7 5 11 0 64 14 343
2018 More than 20 years in current department or agency 32 26 22 8 5 8 0 63 14 38
2017 Less than 3 years in current department or agency 42 25 9 3 1 19 1 84 5 282
2017 3 to 10 years in current department or agency 28 33 17 4 4 12 2 71 9 613
2017 11 to 20 years in current department or agency 31 29 21 5 2 10 1 68 8 341
2017 More than 20 years in current department or agency 19 42 12 9 4 14 0 70 15 42
2014 Less than 3 years in current department or agency 28 25 16 5 3 20 3 68 11 287
2014 3 to 10 years in current department or agency 20 28 22 5 2 21 2 63 9 904
2014 11 to 20 years in current department or agency 19 31 22 6 2 19 1 63 10 264
2014 More than 20 years in current department or agency 19 36 22 3 0 17 3 69 4 28

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 0 9 14 9 23 44 0 17 57 11
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 25 15 7 9 0 2 69 16 462
2020 3 to 10 years in current department or agency 38 30 15 8 8 0 2 69 16 406
2020 11 to 20 years in current department or agency 41 26 15 10 5 0 2 69 16 358
2020 More than 20 years in current department or agency 50 26 17 3 3 0 2 77 6 52

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 28 20 10 7 0 1 62 17 461
2020 3 to 10 years in current department or agency 28 33 19 10 9 0 0 62 20 405
2020 11 to 20 years in current department or agency 31 30 22 7 8 0 1 62 15 355
2020 More than 20 years in current department or agency 34 41 11 5 8 0 0 75 13 52
2019 Less than 3 years in current department or agency 15 28 27 16 13 0 1 43 30 411
2019 3 to 10 years in current department or agency 18 27 21 15 18 0 1 45 33 454
2019 11 to 20 years in current department or agency 18 30 23 13 14 1 2 49 27 414
2019 More than 20 years in current department or agency 32 26 17 7 16 0 2 59 23 49
2018 Less than 3 years in current department or agency 15 22 29 15 17 1 1 38 32 319
2018 3 to 10 years in current department or agency 14 28 21 15 21 0 1 42 36 450
2018 11 to 20 years in current department or agency 17 21 25 15 20 0 2 39 35 343
2018 More than 20 years in current department or agency 21 34 28 8 7 0 3 56 15 39
2017 Less than 3 years in current department or agency 16 21 20 18 23 1 1 38 42 282
2017 3 to 10 years in current department or agency 17 26 20 14 21 0 2 44 36 614
2017 11 to 20 years in current department or agency 22 24 22 12 17 1 2 47 30 341
2017 More than 20 years in current department or agency 33 23 14 16 10 2 2 58 27 41

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 13 22 31 15 19 0 0 34 34 462
2020 3 to 10 years in current department or agency 10 19 33 19 19 0 0 29 38 406
2020 11 to 20 years in current department or agency 8 23 23 20 26 0 0 31 46 358
2020 More than 20 years in current department or agency 11 29 32 17 11 0 0 40 28 52
2019 Less than 3 years in current department or agency 18 35 29 11 7 0 0 53 18 412
2019 3 to 10 years in current department or agency 15 30 26 17 12 0 0 45 29 455
2019 11 to 20 years in current department or agency 12 28 30 16 13 0 1 41 29 414
2019 More than 20 years in current department or agency 25 31 17 18 9 0 0 56 27 50
2018 Less than 3 years in current department or agency 28 28 27 11 5 0 0 56 16 320
2018 3 to 10 years in current department or agency 13 26 29 19 13 0 0 39 32 451
2018 11 to 20 years in current department or agency 12 24 30 20 14 0 0 36 34 343
2018 More than 20 years in current department or agency 8 20 42 16 15 0 0 27 31 39
2017 Less than 3 years in current department or agency 29 27 26 11 7 0 1 57 17 283
2017 3 to 10 years in current department or agency 16 30 23 17 12 0 1 47 30 613
2017 11 to 20 years in current department or agency 14 29 25 16 14 0 1 45 30 339
2017 More than 20 years in current department or agency 14 35 20 21 10 0 0 49 31 42

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 24 25 23 13 14 0 1 50 27 460
2020 3 to 10 years in current department or agency 17 25 25 18 14 0 0 43 32 404
2020 11 to 20 years in current department or agency 15 26 22 16 20 0 1 41 36 357
2020 More than 20 years in current department or agency 10 46 30 7 8 0 0 55 14 51
2019 Less than 3 years in current department or agency 27 33 23 11 5 0 1 60 16 408
2019 3 to 10 years in current department or agency 21 38 20 12 8 0 1 59 21 452
2019 11 to 20 years in current department or agency 17 34 27 12 9 0 1 52 21 413
2019 More than 20 years in current department or agency 28 41 16 12 3 0 0 69 16 49
2018 Less than 3 years in current department or agency 42 30 16 8 3 0 1 72 11 319
2018 3 to 10 years in current department or agency 19 31 25 15 9 0 1 51 24 446
2018 11 to 20 years in current department or agency 16 30 30 16 7 0 2 47 23 341
2018 More than 20 years in current department or agency 11 33 38 7 11 0 0 44 18 38
2017 Less than 3 years in current department or agency 43 23 18 10 5 0 1 66 15 283
2017 3 to 10 years in current department or agency 20 34 22 14 8 0 2 54 23 613
2017 11 to 20 years in current department or agency 18 29 26 17 10 0 1 47 27 339
2017 More than 20 years in current department or agency 20 21 43 12 4 0 0 41 16 42

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 19 22 24 16 17 0 1 42 34 460
2020 3 to 10 years in current department or agency 15 17 26 20 22 0 1 32 42 406
2020 11 to 20 years in current department or agency 11 21 17 24 26 1 1 32 51 355
2020 More than 20 years in current department or agency 15 18 25 19 22 0 0 33 41 52
2019 Less than 3 years in current department or agency 24 31 23 12 9 0 0 55 21 411
2019 3 to 10 years in current department or agency 16 29 21 15 17 1 1 46 33 452
2019 11 to 20 years in current department or agency 15 22 22 19 20 0 1 38 40 412
2019 More than 20 years in current department or agency 18 30 16 26 9 0 0 48 36 49
2018 Less than 3 years in current department or agency 33 27 20 11 7 1 2 61 19 319
2018 3 to 10 years in current department or agency 14 21 27 21 15 1 2 36 37 449
2018 11 to 20 years in current department or agency 12 25 23 20 19 0 1 37 40 340
2018 More than 20 years in current department or agency 5 19 32 24 20 0 0 24 44 39
2017 Less than 3 years in current department or agency 29 25 22 13 10 0 1 55 23 283
2017 3 to 10 years in current department or agency 16 24 25 18 15 0 2 41 34 614
2017 11 to 20 years in current department or agency 14 22 25 20 18 1 1 36 38 339
2017 More than 20 years in current department or agency 11 23 25 24 17 0 0 34 41 42

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 26 19 12 13 0 2 55 26 459
2020 3 to 10 years in current department or agency 24 26 19 15 15 0 2 51 30 404
2020 11 to 20 years in current department or agency 23 22 20 12 21 0 2 46 34 357
2020 More than 20 years in current department or agency 26 35 16 8 15 0 0 61 23 51
2019 Less than 3 years in current department or agency 51 27 11 5 3 1 2 81 8 408
2019 3 to 10 years in current department or agency 44 28 12 7 6 0 4 75 13 448
2019 11 to 20 years in current department or agency 43 27 15 6 5 0 3 72 12 411
2019 More than 20 years in current department or agency 42 22 15 10 4 0 7 69 15 49
2018 Less than 3 years in current department or agency 59 20 10 3 3 1 5 83 7 319
2018 3 to 10 years in current department or agency 39 28 15 8 5 0 5 71 13 449
2018 11 to 20 years in current department or agency 38 26 14 10 7 0 6 67 18 337
2018 More than 20 years in current department or agency 21 44 21 7 5 0 2 66 12 39
2017 Less than 3 years in current department or agency 52 22 9 6 5 1 5 79 11 282
2017 3 to 10 years in current department or agency 39 29 15 4 6 0 7 73 11 612
2017 11 to 20 years in current department or agency 38 29 16 8 5 1 3 69 14 340
2017 More than 20 years in current department or agency 39 15 17 17 5 2 5 58 23 42

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 19 23 25 17 15 0 0 42 32 460
2020 3 to 10 years in current department or agency 16 23 21 18 22 0 0 39 40 405
2020 11 to 20 years in current department or agency 16 18 22 20 24 0 0 34 44 357
2020 More than 20 years in current department or agency 21 25 31 8 15 0 0 46 23 52
2019 Less than 3 years in current department or agency 32 32 19 9 8 0 0 63 18 411
2019 3 to 10 years in current department or agency 26 29 20 16 9 0 0 55 25 453
2019 11 to 20 years in current department or agency 24 31 25 11 8 0 1 56 19 412
2019 More than 20 years in current department or agency 32 31 18 13 6 0 0 63 19 50
2018 Less than 3 years in current department or agency 38 28 19 8 5 1 1 68 13 318
2018 3 to 10 years in current department or agency 23 28 25 13 10 0 1 52 23 448
2018 11 to 20 years in current department or agency 21 30 22 14 13 0 1 51 27 341
2018 More than 20 years in current department or agency 16 12 47 15 11 0 0 27 26 39
2017 Less than 3 years in current department or agency 32 33 18 11 5 0 0 65 16 283
2017 3 to 10 years in current department or agency 24 29 23 14 9 0 1 54 23 610
2017 11 to 20 years in current department or agency 22 31 25 12 9 0 1 53 21 337
2017 More than 20 years in current department or agency 16 32 29 9 13 2 0 48 22 42

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 18 17 11 11 0 13 55 26 460
2020 3 to 10 years in current department or agency 26 18 20 14 15 0 8 48 31 405
2020 11 to 20 years in current department or agency 20 22 17 16 18 0 6 45 37 355
2020 More than 20 years in current department or agency 22 40 20 8 8 0 3 63 17 51

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 33 20 7 5 1 1 67 12 460
2020 3 to 10 years in current department or agency 19 38 24 11 7 0 0 58 19 404
2020 11 to 20 years in current department or agency 19 35 24 13 10 0 0 54 22 358
2020 More than 20 years in current department or agency 22 42 16 14 6 0 0 64 20 52
2019 Less than 3 years in current department or agency 34 35 20 8 2 0 0 69 11 412
2019 3 to 10 years in current department or agency 22 35 24 12 7 1 0 57 19 455
2019 11 to 20 years in current department or agency 20 38 21 12 7 1 1 59 19 411
2019 More than 20 years in current department or agency 28 27 18 17 9 0 0 55 27 49
2018 Less than 3 years in current department or agency 37 31 22 6 3 1 1 69 9 319
2018 3 to 10 years in current department or agency 17 33 28 12 9 1 1 50 21 446
2018 11 to 20 years in current department or agency 12 40 25 13 8 0 1 53 22 342
2018 More than 20 years in current department or agency 21 21 18 28 12 0 0 42 41 39
2017 Less than 3 years in current department or agency 32 31 19 12 5 1 1 64 17 283
2017 3 to 10 years in current department or agency 20 31 23 15 8 0 1 53 24 610
2017 11 to 20 years in current department or agency 18 33 25 16 7 1 1 52 23 337
2017 More than 20 years in current department or agency 9 22 34 18 14 2 1 32 33 41

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 22 31 22 14 10 0 1 53 25 461
2020 3 to 10 years in current department or agency 13 27 30 15 14 0 0 40 30 404
2020 11 to 20 years in current department or agency 15 27 27 16 14 1 0 42 31 356
2020 More than 20 years in current department or agency 17 41 27 9 6 0 0 59 15 52
2019 Less than 3 years in current department or agency 28 35 22 11 4 0 0 63 15 410
2019 3 to 10 years in current department or agency 18 36 24 12 8 1 1 55 21 454
2019 11 to 20 years in current department or agency 17 36 26 12 7 0 1 54 20 411
2019 More than 20 years in current department or agency 25 38 19 15 3 0 0 63 19 48
2018 Less than 3 years in current department or agency 32 31 25 8 2 0 1 64 10 318
2018 3 to 10 years in current department or agency 16 32 30 13 8 0 1 48 21 449
2018 11 to 20 years in current department or agency 12 34 29 13 10 1 1 47 23 341
2018 More than 20 years in current department or agency 10 25 34 17 15 0 0 35 31 39
2017 Less than 3 years in current department or agency 32 32 21 9 6 0 0 64 14 283
2017 3 to 10 years in current department or agency 16 33 25 16 8 1 1 50 25 611
2017 11 to 20 years in current department or agency 14 30 28 18 9 0 1 44 27 338
2017 More than 20 years in current department or agency 10 32 20 15 20 0 3 43 36 41

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 29 22 11 8 0 1 59 19 461
2020 3 to 10 years in current department or agency 18 32 23 14 12 0 0 51 26 404
2020 11 to 20 years in current department or agency 19 29 22 15 13 1 1 49 29 356
2020 More than 20 years in current department or agency 27 32 26 7 8 0 0 59 15 52
2019 Less than 3 years in current department or agency 28 30 23 11 8 0 0 58 19 410
2019 3 to 10 years in current department or agency 22 32 22 14 9 0 1 54 23 452
2019 11 to 20 years in current department or agency 24 33 20 11 11 0 0 57 23 411
2019 More than 20 years in current department or agency 32 21 18 17 12 0 0 53 29 49
2018 Less than 3 years in current department or agency 29 29 26 8 7 0 1 58 16 319
2018 3 to 10 years in current department or agency 23 30 26 11 9 0 1 53 21 450
2018 11 to 20 years in current department or agency 20 29 28 12 9 0 2 50 22 341
2018 More than 20 years in current department or agency 19 24 25 20 13 0 0 43 32 38
2017 Less than 3 years in current department or agency 34 27 19 11 8 0 0 61 20 282
2017 3 to 10 years in current department or agency 25 29 20 16 9 0 1 55 25 610
2017 11 to 20 years in current department or agency 21 32 21 13 11 1 1 55 24 338
2017 More than 20 years in current department or agency 20 15 22 22 21 0 0 34 44 41

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 25 13 3 6 1 1 77 9 459
2020 3 to 10 years in current department or agency 36 31 13 11 8 1 0 67 19 404
2020 11 to 20 years in current department or agency 33 29 17 11 10 1 0 62 21 357
2020 More than 20 years in current department or agency 37 26 22 10 4 0 0 64 14 52
2019 Less than 3 years in current department or agency 51 29 11 5 3 1 0 80 9 411
2019 3 to 10 years in current department or agency 38 25 17 10 8 0 2 64 19 453
2019 11 to 20 years in current department or agency 34 29 16 11 9 1 1 63 20 411
2019 More than 20 years in current department or agency 44 25 13 15 3 0 0 69 18 48

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 33 21 11 6 0 0 61 17 459
2020 3 to 10 years in current department or agency 26 31 23 12 7 0 1 57 19 404
2020 11 to 20 years in current department or agency 26 29 24 13 8 0 0 55 21 357
2020 More than 20 years in current department or agency 28 22 28 14 8 0 0 51 21 52

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 22 30 24 13 11 0 0 52 24 461
2020 3 to 10 years in current department or agency 20 30 22 17 11 0 0 51 28 403
2020 11 to 20 years in current department or agency 20 28 28 15 9 1 0 48 24 357
2020 More than 20 years in current department or agency 22 23 30 22 3 0 0 45 25 52
2019 Less than 3 years in current department or agency 36 36 19 7 2 0 0 72 10 411
2019 3 to 10 years in current department or agency 34 33 14 11 5 1 2 69 17 454
2019 11 to 20 years in current department or agency 28 33 21 11 6 0 1 62 16 407
2019 More than 20 years in current department or agency 32 34 14 16 2 0 3 67 18 49
2018 Less than 3 years in current department or agency 37 33 20 8 2 1 1 70 10 317
2018 3 to 10 years in current department or agency 29 30 24 9 5 1 1 61 14 450
2018 11 to 20 years in current department or agency 22 30 28 11 6 0 2 53 18 342
2018 More than 20 years in current department or agency 19 27 33 13 8 0 0 46 21 39
2017 Less than 3 years in current department or agency 41 32 17 7 3 0 0 73 10 281
2017 3 to 10 years in current department or agency 30 31 21 10 4 1 2 63 15 612
2017 11 to 20 years in current department or agency 26 31 21 12 7 1 2 59 20 338
2017 More than 20 years in current department or agency 15 23 35 17 7 2 0 39 25 42

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 27 18 5 4 0 1 73 9 459
2020 3 to 10 years in current department or agency 38 33 18 9 2 0 0 71 11 403
2020 11 to 20 years in current department or agency 42 30 19 6 2 0 1 73 8 355
2020 More than 20 years in current department or agency 47 33 8 7 5 0 0 80 12 50
2019 Less than 3 years in current department or agency 53 27 11 6 2 0 1 81 8 411
2019 3 to 10 years in current department or agency 47 28 14 6 4 0 2 77 9 451
2019 11 to 20 years in current department or agency 49 25 15 5 5 0 1 75 10 411
2019 More than 20 years in current department or agency 51 26 14 6 3 0 0 78 8 49
2018 Less than 3 years in current department or agency 55 22 11 7 4 0 2 79 11 318
2018 3 to 10 years in current department or agency 46 25 15 8 6 0 1 71 14 444
2018 11 to 20 years in current department or agency 45 26 15 4 7 0 2 73 12 338
2018 More than 20 years in current department or agency 47 26 13 10 5 0 0 72 15 39
2017 Less than 3 years in current department or agency 56 24 13 3 3 0 1 81 6 283
2017 3 to 10 years in current department or agency 45 27 15 7 4 0 2 74 11 614
2017 11 to 20 years in current department or agency 46 29 15 5 3 0 3 77 8 338
2017 More than 20 years in current department or agency 53 19 14 8 5 0 0 72 13 42

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 36 20 10 4 0 0 66 14 459
2020 3 to 10 years in current department or agency 28 37 25 8 3 0 0 65 11 406
2020 11 to 20 years in current department or agency 27 43 19 6 5 0 0 70 11 355
2020 More than 20 years in current department or agency 33 38 18 8 3 0 0 71 11 50

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 72 13 7 2 1 1 4 89 3 460
2020 3 to 10 years in current department or agency 64 19 7 3 1 0 5 88 5 405
2020 11 to 20 years in current department or agency 67 15 9 3 1 0 4 86 5 354
2020 More than 20 years in current department or agency 78 7 9 2 0 0 4 89 2 51
2019 Less than 3 years in current department or agency 76 13 5 1 1 0 4 93 2 408
2019 3 to 10 years in current department or agency 70 12 6 2 3 1 7 88 6 447
2019 11 to 20 years in current department or agency 68 15 6 3 2 0 6 89 5 409
2019 More than 20 years in current department or agency 70 14 10 3 3 0 0 84 7 48
2018 Less than 3 years in current department or agency 75 12 4 4 1 0 3 90 6 319
2018 3 to 10 years in current department or agency 68 15 7 2 2 1 4 87 5 448
2018 11 to 20 years in current department or agency 70 14 8 2 2 0 3 87 5 342
2018 More than 20 years in current department or agency 59 21 13 0 2 0 5 84 2 39

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 84 7 2 1 2 1 3 94 4 461
2020 3 to 10 years in current department or agency 75 9 3 3 5 1 3 88 8 404
2020 11 to 20 years in current department or agency 76 10 5 4 4 0 1 87 8 355
2020 More than 20 years in current department or agency 77 6 10 2 2 2 2 86 4 51
2019 Less than 3 years in current department or agency 77 11 4 2 3 0 2 91 5 411
2019 3 to 10 years in current department or agency 67 14 7 4 3 1 3 85 8 455
2019 11 to 20 years in current department or agency 65 13 8 5 5 1 3 81 10 412
2019 More than 20 years in current department or agency 65 9 13 5 5 0 3 76 11 49
2018 Less than 3 years in current department or agency 79 10 4 4 2 0 2 91 5 319
2018 3 to 10 years in current department or agency 65 15 5 6 4 1 4 85 11 447
2018 11 to 20 years in current department or agency 60 14 10 4 8 1 4 78 12 340
2018 More than 20 years in current department or agency 59 15 5 5 11 0 5 77 18 39
2017 Less than 3 years in current department or agency 80 8 3 4 2 0 3 91 6 282
2017 3 to 10 years in current department or agency 69 14 6 3 4 1 3 86 8 614
2017 11 to 20 years in current department or agency 68 16 5 4 4 1 2 87 8 341
2017 More than 20 years in current department or agency 57 16 8 13 4 0 2 75 17 42

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 73 17 6 1 1 0 1 91 2 459
2020 3 to 10 years in current department or agency 65 22 5 3 3 0 1 88 6 403
2020 11 to 20 years in current department or agency 63 23 8 4 2 0 0 86 6 353
2020 More than 20 years in current department or agency 64 23 5 5 3 0 0 87 8 49
2019 Less than 3 years in current department or agency 63 25 8 3 1 0 1 89 4 410
2019 3 to 10 years in current department or agency 50 30 11 5 3 0 1 81 8 454
2019 11 to 20 years in current department or agency 48 32 10 5 3 1 1 82 8 410
2019 More than 20 years in current department or agency 54 25 9 6 4 0 2 81 10 49
2018 Less than 3 years in current department or agency 63 20 12 2 3 0 1 83 5 319
2018 3 to 10 years in current department or agency 52 29 11 4 2 0 2 82 6 447
2018 11 to 20 years in current department or agency 43 32 11 7 5 0 2 77 12 344
2018 More than 20 years in current department or agency 60 22 7 5 6 0 0 82 11 37
2017 Less than 3 years in current department or agency 70 20 4 2 2 0 3 92 4 283
2017 3 to 10 years in current department or agency 51 28 13 4 1 0 2 81 6 611
2017 11 to 20 years in current department or agency 44 37 8 6 2 0 2 83 8 339
2017 More than 20 years in current department or agency 59 30 3 6 0 0 2 91 6 42

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 71 14 8 2 3 0 1 87 5 460
2020 3 to 10 years in current department or agency 56 22 6 6 8 0 1 79 14 404
2020 11 to 20 years in current department or agency 56 20 10 6 7 0 0 77 14 354
2020 More than 20 years in current department or agency 57 25 10 5 2 0 0 83 7 51
2019 Less than 3 years in current department or agency 62 20 9 5 2 1 0 83 8 410
2019 3 to 10 years in current department or agency 51 22 12 8 5 0 1 74 13 452
2019 11 to 20 years in current department or agency 47 24 12 9 7 0 1 72 16 408
2019 More than 20 years in current department or agency 61 13 10 5 9 0 2 75 15 49
2018 Less than 3 years in current department or agency 64 17 11 4 3 0 1 82 7 317
2018 3 to 10 years in current department or agency 43 27 15 7 7 0 2 71 14 449
2018 11 to 20 years in current department or agency 42 23 14 8 10 0 1 66 19 344
2018 More than 20 years in current department or agency 37 20 15 13 15 0 0 57 28 39
2017 Less than 3 years in current department or agency 70 11 9 4 4 0 2 84 8 283
2017 3 to 10 years in current department or agency 50 25 11 8 5 0 1 76 13 612
2017 11 to 20 years in current department or agency 49 25 13 6 5 0 2 75 11 341
2017 More than 20 years in current department or agency 58 14 7 16 5 0 0 72 21 42

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 67 10 2 0 1 0 20 96 1 460
2020 3 to 10 years in current department or agency 59 14 4 2 1 0 19 91 3 401
2020 11 to 20 years in current department or agency 57 15 7 4 1 0 16 86 6 356
2020 More than 20 years in current department or agency 48 27 2 0 0 0 23 98 0 50
2019 Less than 3 years in current department or agency 61 13 3 1 1 0 21 94 2 408
2019 3 to 10 years in current department or agency 51 15 6 2 1 0 25 88 4 450
2019 11 to 20 years in current department or agency 51 17 5 3 1 0 22 89 5 408
2019 More than 20 years in current department or agency 50 17 4 4 4 0 21 85 11 48
2018 Less than 3 years in current department or agency 55 9 4 1 2 0 29 91 4 316
2018 3 to 10 years in current department or agency 48 14 6 1 1 0 31 90 2 444
2018 11 to 20 years in current department or agency 42 21 7 3 2 0 25 85 6 344
2018 More than 20 years in current department or agency 47 8 11 0 0 0 34 84 0 39
2017 Less than 3 years in current department or agency 67 9 3 2 1 0 18 93 3 282
2017 3 to 10 years in current department or agency 51 15 5 2 1 0 26 89 4 613
2017 11 to 20 years in current department or agency 48 20 6 2 1 0 23 89 4 340
2017 More than 20 years in current department or agency 41 17 6 4 0 0 31 85 6 42

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 73 16 4 1 1 0 4 93 2 461
2020 3 to 10 years in current department or agency 66 22 7 1 1 1 2 90 3 405
2020 11 to 20 years in current department or agency 66 22 5 2 3 0 3 91 5 359
2020 More than 20 years in current department or agency 70 17 8 0 2 0 3 90 2 52
2019 Less than 3 years in current department or agency 74 16 5 1 1 1 3 94 1 409
2019 3 to 10 years in current department or agency 67 19 8 1 1 0 4 89 2 453
2019 11 to 20 years in current department or agency 65 21 6 2 1 0 6 91 3 409
2019 More than 20 years in current department or agency 75 17 2 0 2 0 5 97 2 49
2018 Less than 3 years in current department or agency 68 17 8 0 1 0 6 90 2 317
2018 3 to 10 years in current department or agency 61 21 7 2 2 0 7 89 3 448
2018 11 to 20 years in current department or agency 59 24 9 3 2 0 3 86 5 342
2018 More than 20 years in current department or agency 60 25 7 3 0 0 6 90 3 39
2017 Less than 3 years in current department or agency 76 14 3 2 0 0 5 95 2 282
2017 3 to 10 years in current department or agency 65 18 6 2 1 0 8 91 3 613
2017 11 to 20 years in current department or agency 64 23 5 2 1 0 5 91 4 339
2017 More than 20 years in current department or agency 76 14 6 0 0 2 3 94 0 42

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 16 10 6 4 0 1 79 11 461
2020 3 to 10 years in current department or agency 70 17 5 2 4 0 2 88 6 405
2020 11 to 20 years in current department or agency 70 18 6 3 1 1 2 90 4 359
2020 More than 20 years in current department or agency 87 10 0 0 0 0 3 100 0 51
2019 Less than 3 years in current department or agency 65 13 9 5 5 0 2 80 11 410
2019 3 to 10 years in current department or agency 69 16 6 2 5 0 3 87 6 454
2019 11 to 20 years in current department or agency 71 15 4 3 3 1 4 90 6 412
2019 More than 20 years in current department or agency 82 9 2 0 3 0 5 95 3 49
2018 Less than 3 years in current department or agency 59 15 7 7 10 0 1 75 18 319
2018 3 to 10 years in current department or agency 66 17 5 4 3 0 4 87 7 449
2018 11 to 20 years in current department or agency 71 17 3 2 5 0 3 90 7 342
2018 More than 20 years in current department or agency 81 10 0 7 0 0 3 93 7 39
2017 Less than 3 years in current department or agency 59 11 10 6 10 0 3 73 17 282
2017 3 to 10 years in current department or agency 64 17 6 4 3 0 5 86 7 615
2017 11 to 20 years in current department or agency 70 17 4 3 3 0 4 90 6 338
2017 More than 20 years in current department or agency 70 15 4 0 2 2 7 93 2 42

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 31 18 5 3 0 1 73 8 462
2020 3 to 10 years in current department or agency 40 32 16 7 2 1 1 74 10 404
2020 11 to 20 years in current department or agency 44 31 15 6 3 0 1 76 10 358
2020 More than 20 years in current department or agency 48 29 16 0 4 0 3 79 4 51
2019 Less than 3 years in current department or agency 47 30 17 2 3 0 1 78 5 410
2019 3 to 10 years in current department or agency 50 30 12 3 3 0 2 82 6 452
2019 11 to 20 years in current department or agency 48 29 12 6 1 1 3 80 7 408
2019 More than 20 years in current department or agency 50 31 15 4 0 0 0 81 4 49
2018 Less than 3 years in current department or agency 50 30 12 6 1 0 1 80 7 319
2018 3 to 10 years in current department or agency 48 28 15 4 2 0 3 78 6 447
2018 11 to 20 years in current department or agency 40 34 17 4 3 1 2 76 7 343
2018 More than 20 years in current department or agency 51 33 12 2 2 0 0 83 4 39
2017 Less than 3 years in current department or agency 58 26 9 3 2 0 2 86 5 281
2017 3 to 10 years in current department or agency 50 27 13 4 2 1 3 80 6 615
2017 11 to 20 years in current department or agency 47 29 13 4 3 0 3 79 7 336
2017 More than 20 years in current department or agency 61 19 8 4 2 2 5 85 7 42

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 21 46 23 6 4 0 0 67 10 460
2020 3 to 10 years in current department or agency 20 40 29 5 6 0 0 60 11 405
2020 11 to 20 years in current department or agency 24 40 23 9 4 0 0 64 14 358
2020 More than 20 years in current department or agency 28 52 11 3 5 0 0 81 8 52

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 11 30 35 16 8 0 0 42 24 459
2020 3 to 10 years in current department or agency 7 21 40 22 10 0 0 28 32 406
2020 11 to 20 years in current department or agency 8 20 37 24 11 0 0 28 35 358
2020 More than 20 years in current department or agency 11 33 38 10 8 0 0 44 18 52
2019 Less than 3 years in current department or agency 13 45 28 10 3 0 0 59 13 412
2019 3 to 10 years in current department or agency 11 36 36 11 5 0 0 47 17 455
2019 11 to 20 years in current department or agency 11 33 38 15 4 0 0 44 18 415
2019 More than 20 years in current department or agency 16 33 34 14 3 0 0 49 17 50
2018 Less than 3 years in current department or agency 15 42 34 9 1 0 0 57 10 318
2018 3 to 10 years in current department or agency 10 28 39 17 6 0 0 39 23 451
2018 11 to 20 years in current department or agency 8 27 40 21 4 0 0 34 26 343
2018 More than 20 years in current department or agency 8 16 50 18 9 0 0 23 27 39
2017 Less than 3 years in current department or agency 14 37 33 13 3 0 0 51 16 283
2017 3 to 10 years in current department or agency 8 32 40 14 6 0 0 40 20 615
2017 11 to 20 years in current department or agency 8 29 42 14 6 1 1 37 20 341
2017 More than 20 years in current department or agency 5 32 33 24 6 0 0 37 30 42

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 15 23 37 17 8 0 0 25 38 456
2020 3 to 10 years in current department or agency 20 26 38 12 4 0 0 16 46 399
2020 11 to 20 years in current department or agency 24 25 32 15 4 0 0 18 49 356
2020 More than 20 years in current department or agency 12 25 44 12 6 0 0 18 37 52
2019 Less than 3 years in current department or agency 8 14 37 31 10 0 0 41 22 412
2019 3 to 10 years in current department or agency 10 18 42 23 8 0 0 30 28 450
2019 11 to 20 years in current department or agency 12 21 41 18 8 0 0 25 33 411
2019 More than 20 years in current department or agency 3 18 46 20 12 0 0 32 22 48
2018 Less than 3 years in current department or agency 5 13 37 30 15 0 1 45 18 309
2018 3 to 10 years in current department or agency 12 20 41 19 8 0 0 27 32 445
2018 11 to 20 years in current department or agency 9 29 42 13 5 1 0 19 38 340
2018 More than 20 years in current department or agency 12 44 34 8 2 0 0 10 56 38
2017 Less than 3 years in current department or agency 6 16 34 31 14 0 0 45 22 283
2017 3 to 10 years in current department or agency 9 19 42 24 6 0 0 30 28 614
2017 11 to 20 years in current department or agency 8 22 45 18 5 1 1 24 31 339
2017 More than 20 years in current department or agency 9 23 51 14 3 0 0 17 32 41

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 43 9 6 1 2 0 83 8 462
2020 3 to 10 years in current department or agency 32 44 13 7 4 0 0 76 11 406
2020 11 to 20 years in current department or agency 33 43 12 6 4 1 0 77 10 358
2020 More than 20 years in current department or agency 41 46 9 2 2 0 0 87 4 52
2019 Less than 3 years in current department or agency 39 42 10 6 2 2 0 82 8 410
2019 3 to 10 years in current department or agency 34 42 13 7 3 1 0 76 11 453
2019 11 to 20 years in current department or agency 37 43 10 7 2 1 0 81 9 414
2019 More than 20 years in current department or agency 45 29 18 6 0 2 0 76 6 50
2018 Less than 3 years in current department or agency 48 33 9 5 3 2 0 82 9 319
2018 3 to 10 years in current department or agency 34 45 12 7 1 0 0 79 9 448
2018 11 to 20 years in current department or agency 37 44 10 5 3 1 0 82 8 343
2018 More than 20 years in current department or agency 31 43 5 14 5 2 0 77 19 39
2017 Less than 3 years in current department or agency 37 36 13 8 4 1 1 74 12 282
2017 3 to 10 years in current department or agency 32 44 9 8 4 2 0 78 13 613
2017 11 to 20 years in current department or agency 32 47 10 7 1 2 0 81 9 341
2017 More than 20 years in current department or agency 31 49 4 6 7 2 0 82 14 41

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 33 16 14 4 3 0 65 19 459
2020 3 to 10 years in current department or agency 23 34 16 15 10 2 0 58 26 403
2020 11 to 20 years in current department or agency 22 36 15 15 10 2 0 59 25 359
2020 More than 20 years in current department or agency 32 42 5 11 6 4 0 77 17 52

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 24 10 13 6 1 0 69 20 461
2020 3 to 10 years in current department or agency 35 29 11 12 12 0 0 64 24 403
2020 11 to 20 years in current department or agency 34 29 11 15 11 0 0 63 26 358
2020 More than 20 years in current department or agency 30 38 9 8 12 3 0 70 21 52

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 26 10 4 2 2 1 83 6 462
2020 3 to 10 years in current department or agency 44 28 13 6 7 1 1 74 13 403
2020 11 to 20 years in current department or agency 38 33 15 5 6 2 1 73 11 358
2020 More than 20 years in current department or agency 40 30 11 2 8 9 0 77 11 52

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 31 16 13 4 2 0 67 17 461
2020 3 to 10 years in current department or agency 22 35 16 15 11 1 0 58 26 405
2020 11 to 20 years in current department or agency 21 33 17 17 12 1 0 54 29 358
2020 More than 20 years in current department or agency 29 37 19 6 9 0 0 66 15 51
2019 Less than 3 years in current department or agency 32 36 14 12 4 1 0 69 17 413
2019 3 to 10 years in current department or agency 25 39 16 12 8 0 0 64 20 450
2019 11 to 20 years in current department or agency 18 38 19 12 10 2 0 57 23 416
2019 More than 20 years in current department or agency 18 43 9 14 16 0 0 61 30 50
2018 Less than 3 years in current department or agency 38 35 13 9 3 1 0 74 13 320
2018 3 to 10 years in current department or agency 21 38 17 16 8 1 0 59 24 448
2018 11 to 20 years in current department or agency 14 43 16 15 10 2 0 59 25 345
2018 More than 20 years in current department or agency 21 17 27 23 11 0 0 38 34 39
2017 Less than 3 years in current department or agency 30 38 10 14 5 2 1 70 20 283
2017 3 to 10 years in current department or agency 16 43 14 17 10 1 0 60 27 614
2017 11 to 20 years in current department or agency 18 41 13 19 9 1 0 59 28 340
2017 More than 20 years in current department or agency 4 41 27 12 15 0 0 46 27 42

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 43 9 6 2 1 0 83 8 462
2020 3 to 10 years in current department or agency 33 46 10 9 1 1 0 80 10 404
2020 11 to 20 years in current department or agency 32 45 11 9 2 0 0 78 11 359
2020 More than 20 years in current department or agency 34 59 4 2 2 0 0 93 3 52

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 40 10 9 2 1 0 79 11 461
2020 3 to 10 years in current department or agency 30 40 13 12 4 1 0 71 16 404
2020 11 to 20 years in current department or agency 31 40 13 12 3 0 0 72 15 358
2020 More than 20 years in current department or agency 36 53 2 6 0 2 0 91 6 52

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 35 16 7 1 2 1 76 8 460
2020 3 to 10 years in current department or agency 32 38 19 8 2 1 0 71 10 401
2020 11 to 20 years in current department or agency 30 35 23 9 2 1 0 66 11 357
2020 More than 20 years in current department or agency 22 49 22 0 3 2 2 74 3 52

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 35 9 4 2 3 2 85 6 460
2020 3 to 10 years in current department or agency 34 35 17 5 4 2 4 73 9 405
2020 11 to 20 years in current department or agency 34 35 19 7 3 2 2 71 10 359
2020 More than 20 years in current department or agency 38 33 15 0 0 6 8 82 0 51

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 68 18 5 1 1 6 2 93 2 459
2020 3 to 10 years in current department or agency 59 19 7 3 2 8 2 87 5 404
2020 11 to 20 years in current department or agency 62 21 8 1 1 5 3 90 2 359
2020 More than 20 years in current department or agency 65 24 0 7 0 3 2 93 7 52

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 36 6 3 1 4 0 89 4 461
2020 3 to 10 years in current department or agency 47 38 8 4 2 1 0 87 5 403
2020 11 to 20 years in current department or agency 49 37 6 7 1 0 0 86 8 357
2020 More than 20 years in current department or agency 57 37 4 2 0 0 0 94 2 52

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 29 6 6 4 1 0 83 10 460
2020 3 to 10 years in current department or agency 47 27 9 8 8 0 0 75 16 402
2020 11 to 20 years in current department or agency 44 33 8 7 7 0 0 78 14 356
2020 More than 20 years in current department or agency 47 38 6 2 8 0 0 84 10 51

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 32 7 6 1 2 0 86 8 461
2020 3 to 10 years in current department or agency 45 30 10 9 5 1 0 76 13 403
2020 11 to 20 years in current department or agency 49 28 9 8 4 0 1 78 13 356
2020 More than 20 years in current department or agency 49 35 10 4 2 0 0 84 6 52

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 44 9 18 2 0 0 71 19 82
2020 3 to 10 years in current department or agency 22 48 9 16 2 3 0 72 19 120
2020 11 to 20 years in current department or agency 20 53 11 12 3 2 1 74 15 150
2020 More than 20 years in current department or agency 18 75 7 0 0 0 0 93 0 18
2019 Less than 3 years in current department or agency 26 50 10 5 4 3 2 80 10 70
2019 3 to 10 years in current department or agency 24 49 14 11 1 1 1 74 12 144
2019 11 to 20 years in current department or agency 29 45 10 11 3 2 1 76 14 166
2019 More than 20 years in current department or agency 11 65 8 9 0 0 6 82 10 19

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 98 2 83
2020 3 to 10 years in current department or agency 94 6 120
2020 11 to 20 years in current department or agency 95 5 150
2020 More than 20 years in current department or agency 83 17 18

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 15 25 16 26 15 1 1 41 42 81
2020 3 to 10 years in current department or agency 13 29 24 21 12 0 1 42 34 114
2020 11 to 20 years in current department or agency 14 39 13 23 10 1 1 53 33 141
2020 More than 20 years in current department or agency 12 44 17 11 6 0 11 62 19 16
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 459
2020 3 to 10 years in current department or agency 9 91 404
2020 11 to 20 years in current department or agency 12 88 356
2020 More than 20 years in current department or agency 12 88 51

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 12 88 461
2020 3 to 10 years in current department or agency 15 85 405
2020 11 to 20 years in current department or agency 16 84 358
2020 More than 20 years in current department or agency 16 84 52
2019 Less than 3 years in current department or agency 16 84 412
2019 3 to 10 years in current department or agency 20 80 455
2019 11 to 20 years in current department or agency 17 83 415
2019 More than 20 years in current department or agency 21 79 50
2017 Less than 3 years in current department or agency 12 88 283
2017 3 to 10 years in current department or agency 22 78 615
2017 11 to 20 years in current department or agency 21 79 341
2017 More than 20 years in current department or agency 23 77 41
2014 Less than 3 years in current department or agency 19 81 287
2014 3 to 10 years in current department or agency 19 81 905
2014 11 to 20 years in current department or agency 20 80 264
2014 More than 20 years in current department or agency 28 72 28

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 57 43 58

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 78 22 68
2019 3 to 10 years in current department or agency 91 9 95
2019 11 to 20 years in current department or agency 80 20 72
2019 More than 20 years in current department or agency 70 30 12
2017 Less than 3 years in current department or agency 83 17 36
2017 3 to 10 years in current department or agency 83 17 141
2017 11 to 20 years in current department or agency 81 19 75
2017 More than 20 years in current department or agency 60 40 10
2014 Less than 3 years in current department or agency 80 20 54
2014 3 to 10 years in current department or agency 78 22 173
2014 11 to 20 years in current department or agency 76 24 52

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 3 to 10 years in current department or agency 51 30 8 7 4 0 0 81 11 86
2019 11 to 20 years in current department or agency 44 34 6 12 4 0 0 78 16 56
2017 Less than 3 years in current department or agency 45 31 0 9 3 3 9 87 13 30
2017 3 to 10 years in current department or agency 58 27 6 5 3 0 0 85 9 117
2017 11 to 20 years in current department or agency 64 22 8 2 2 2 0 88 4 62
2014 Less than 3 years in current department or agency 52 32 4 4 5 0 2 86 10 43
2014 3 to 10 years in current department or agency 49 32 7 8 3 0 0 82 11 136
2014 11 to 20 years in current department or agency 55 38 2 3 2 0 0 92 5 40

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 34 8 4 2 2 2 85 7 462
2020 3 to 10 years in current department or agency 48 28 7 7 4 3 3 81 11 405
2020 11 to 20 years in current department or agency 47 32 8 8 3 1 1 81 11 358
2020 More than 20 years in current department or agency 48 24 13 3 0 9 2 82 4 52
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 46 16 1 55 45 462
2020 3 to 10 years in current department or agency 33 43 23 1 57 43 406
2020 11 to 20 years in current department or agency 28 52 20 0 65 35 358
2020 More than 20 years in current department or agency 25 55 21 0 69 31 52

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 36 64 172
2020 3 to 10 years in current department or agency 28 72 136
2020 11 to 20 years in current department or agency 27 73 100
2020 More than 20 years in current department or agency 20 80 13

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 11 18 18 23 25 1 4 31 50 171
2020 3 to 10 years in current department or agency 8 13 22 25 27 1 4 23 55 136
2020 11 to 20 years in current department or agency 7 16 17 21 36 0 3 24 59 101
2020 More than 20 years in current department or agency 20 4 12 24 33 0 6 26 61 13

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 18 14 22 34 1 3 27 58 171
2020 3 to 10 years in current department or agency 4 13 15 29 35 1 2 18 66 136
2020 11 to 20 years in current department or agency 1 15 7 32 42 0 3 17 76 101
2020 More than 20 years in current department or agency 20 11 0 35 34 0 0 31 69 13

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 24 12 5 6 1 10 74 12 460
2020 3 to 10 years in current department or agency 42 20 16 6 7 2 6 67 15 405
2020 11 to 20 years in current department or agency 40 22 16 9 5 2 7 68 15 357
2020 More than 20 years in current department or agency 62 15 5 7 5 0 5 81 13 51
2019 Less than 3 years in current department or agency 35 23 19 8 9 1 5 61 18 405
2019 3 to 10 years in current department or agency 29 22 18 13 11 0 6 55 26 447
2019 11 to 20 years in current department or agency 33 16 14 13 16 0 8 53 32 411
2019 More than 20 years in current department or agency 45 19 8 11 15 0 2 66 27 49
2018 Less than 3 years in current department or agency 31 26 14 8 7 3 11 67 17 320
2018 3 to 10 years in current department or agency 32 14 16 13 15 2 7 51 31 450
2018 11 to 20 years in current department or agency 37 15 13 11 16 1 7 56 29 344
2018 More than 20 years in current department or agency 46 13 22 5 12 0 2 61 17 39
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