2020 Public Service Employee Survey Results for Public Health Agency of Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - NU

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 29 46 0 23 2 0 0 75 25 48
2020 NU-04 42 33 0 25 0 0 0 75 25 12
2020 NU-06 27 73 0 0 0 0 0 100 0 11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 83 13 0 4 0 0 0 96 4 47
2020 NU-04 73 27 0 0 0 0 0 100 0 11
2020 NU-06 82 0 0 18 0 0 0 82 18 11
2017 NU 76 17 0 7 0 0 0 93 7 28
2017 NU-06 81 0 0 19 0 0 0 81 19 10
2014 NU 63 20 10 3 3 0 0 83 7 30
2014 NU-06 60 13 13 7 7 0 0 73 13 15

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 29 31 10 21 6 0 2 62 28 48
2020 NU-04 17 25 33 25 0 0 0 42 25 12
2020 NU-06 45 27 0 18 0 0 9 80 20 11
2019 NU 43 43 0 14 0 0 0 86 14 35
2019 NU-06 33 52 0 14 0 0 0 86 14 21
2017 NU 42 31 0 10 13 0 3 76 24 28
2017 NU-06 34 39 0 10 17 0 0 73 27 10
2014 NU 32 16 0 23 29 0 0 48 52 31
2014 NU-06 33 13 0 20 33 0 0 47 53 15

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 19 45 15 15 6 0 0 64 21 47
2020 NU-04 27 36 18 18 0 0 0 64 18 11
2020 NU-06 0 82 9 9 0 0 0 82 9 11
2019 NU 35 24 12 12 15 0 3 61 27 34
2019 NU-06 35 30 15 5 15 0 0 65 20 20
2018 NU 5 43 10 29 14 0 0 48 43 21
2018 NU-06 0 33 17 33 17 0 0 33 50 12
2017 NU 18 42 17 3 20 0 0 59 23 28
2017 NU-06 19 34 19 10 17 0 0 54 27 10
2014 NU 13 35 10 32 10 0 0 48 42 31
2014 NU-06 20 33 13 20 13 0 0 53 33 15

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 29 35 13 17 6 0 0 65 23 48
2020 NU-04 17 42 17 17 8 0 0 58 25 12
2020 NU-06 45 27 9 18 0 0 0 73 18 11
2019 NU 37 43 11 6 3 0 0 80 9 35
2019 NU-06 33 43 14 10 0 0 0 76 10 21
2017 NU 53 24 3 16 3 0 0 77 19 28
2017 NU-06 61 29 0 10 0 0 0 90 10 10
2014 NU 29 35 10 10 16 0 0 65 26 31
2014 NU-06 33 33 13 0 20 0 0 67 20 15

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 23 38 15 17 8 0 0 60 25 48
2020 NU-04 8 50 25 17 0 0 0 58 17 12
2020 NU-06 27 55 0 9 9 0 0 82 18 11
2019 NU 51 31 6 9 0 0 3 85 9 35
2019 NU-06 57 33 5 5 0 0 0 90 5 21
2018 NU 24 43 5 19 10 0 0 67 29 21
2018 NU-06 17 58 0 8 17 0 0 75 25 12
2017 NU 52 20 0 21 7 0 0 72 28 28
2017 NU-06 54 27 0 19 0 0 0 81 19 10
2014 NU 26 16 10 32 16 0 0 42 48 31
2014 NU-06 27 13 13 27 20 0 0 40 47 15

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 33 44 19 4 0 0 0 77 4 48
2020 NU-04 25 50 17 8 0 0 0 75 8 12
2020 NU-06 27 45 27 0 0 0 0 73 0 11
2019 NU 34 46 6 9 6 0 0 80 14 35
2019 NU-06 38 38 10 10 5 0 0 76 14 21
2018 NU 5 57 24 0 14 0 0 62 14 21
2018 NU-06 0 50 33 0 17 0 0 50 17 12
2017 NU 33 43 7 17 0 0 0 77 17 28
2017 NU-06 29 44 19 7 0 0 0 73 7 10
2014 NU 23 39 10 23 6 0 0 61 29 31
2014 NU-06 33 27 13 27 0 0 0 60 27 15

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 35 38 8 13 4 0 2 74 17 48
2020 NU-04 33 33 17 17 0 0 0 67 17 12
2020 NU-06 36 36 0 27 0 0 0 73 27 11
2019 NU 43 31 6 9 11 0 0 74 20 35
2019 NU-06 43 29 10 10 10 0 0 71 19 21
2018 NU 15 30 5 25 25 0 0 45 50 20
2018 NU-06 18 18 9 27 27 0 0 36 55 11
2017 NU 35 28 7 17 13 0 0 63 30 28
2017 NU-06 44 29 0 10 17 0 0 73 27 10
2014 NU 16 19 16 23 26 0 0 35 48 31
2014 NU-06 20 27 7 27 20 0 0 47 47 15

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 19 50 19 13 0 0 0 69 13 48
2020 NU-04 8 67 8 17 0 0 0 75 17 12
2020 NU-06 9 55 27 9 0 0 0 64 9 11
2019 NU 20 46 9 14 11 0 0 66 26 35
2019 NU-06 19 43 14 14 10 0 0 62 24 21
2018 NU 10 38 14 19 19 0 0 48 38 21
2018 NU-06 0 33 25 25 17 0 0 33 42 12
2017 NU 30 40 10 7 14 0 0 70 21 28
2017 NU-06 34 19 17 19 10 0 0 54 29 10

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 44 46 8 2 0 0 0 90 2 48
2020 NU-04 33 58 0 8 0 0 0 92 8 12
2020 NU-06 45 27 27 0 0 0 0 73 0 11
2019 NU 34 49 3 9 6 0 0 83 14 35
2019 NU-06 33 48 5 5 10 0 0 81 14 21
2018 NU 24 38 19 19 0 0 0 62 19 21
2018 NU-06 17 33 25 25 0 0 0 50 25 12
2017 NU 42 28 10 10 10 0 0 70 20 28
2017 NU-06 44 10 29 17 0 0 0 54 17 10
2014 NU 39 32 10 10 10 0 0 71 19 31
2014 NU-06 40 27 13 13 7 0 0 67 20 15

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 27 38 21 10 4 0 0 65 15 48
2020 NU-04 0 50 42 8 0 0 0 50 8 12
2020 NU-06 27 45 18 9 0 0 0 73 9 11
2019 NU 34 37 6 14 9 0 0 71 23 35
2019 NU-06 33 43 10 10 5 0 0 76 14 21
2018 NU 14 38 10 19 19 0 0 52 38 21
2018 NU-06 17 33 17 17 17 0 0 50 33 12
2017 NU 42 17 17 13 10 0 0 59 23 28
2017 NU-06 44 10 19 17 10 0 0 54 27 10

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 49 40 9 2 0 0 0 89 2 47
2020 NU-04 42 33 25 0 0 0 0 75 0 12
2020 NU-06 45 45 9 0 0 0 0 91 0 11
2019 NU 43 40 11 6 0 0 0 83 6 35
2019 NU-06 43 43 10 5 0 0 0 86 5 21
2018 NU 33 43 14 5 5 0 0 76 10 21
2018 NU-06 25 42 17 8 8 0 0 67 17 12
2017 NU 45 37 10 7 0 0 0 83 7 28
2017 NU-06 44 37 19 0 0 0 0 81 0 10
2014 NU 65 23 6 6 0 0 0 87 6 31
2014 NU-06 67 20 7 7 0 0 0 87 7 15

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 25 50 13 8 2 2 0 77 11 48
2020 NU-04 17 58 8 17 0 0 0 75 17 12
2020 NU-06 27 45 18 9 0 0 0 73 9 11
2019 NU 26 43 14 11 6 0 0 69 17 35
2019 NU-06 24 43 24 5 5 0 0 67 10 21
2018 NU 5 43 14 19 19 0 0 48 38 21
2018 NU-06 0 50 8 25 17 0 0 50 42 12
2017 NU 21 45 17 10 7 0 0 66 17 28
2017 NU-06 24 39 17 19 0 0 0 63 19 10
2014 NU 10 35 13 19 23 0 0 45 42 31
2014 NU-06 13 33 13 20 20 0 0 47 40 15

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 27 48 13 6 2 2 2 78 9 48
2020 NU-04 8 75 17 0 0 0 0 83 0 12
2020 NU-06 27 27 36 9 0 0 0 55 9 11
2019 NU 34 29 11 20 3 0 3 65 24 35
2019 NU-06 38 24 19 19 0 0 0 62 19 21
2018 NU 14 24 29 14 19 0 0 38 33 21
2018 NU-06 8 33 25 8 25 0 0 42 33 12
2017 NU 38 31 17 3 10 0 0 70 14 28
2017 NU-06 44 19 27 0 10 0 0 63 10 10
2014 NU 13 35 10 16 26 0 0 48 42 31
2014 NU-06 13 33 13 20 20 0 0 47 40 15

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 17 53 9 19 2 0 0 70 21 47
2020 NU-04 0 75 17 8 0 0 0 75 8 12
2020 NU-06 18 45 18 18 0 0 0 64 18 11
2019 NU 30 33 15 15 6 0 0 64 21 33
2019 NU-06 25 35 10 20 10 0 0 60 30 20
2018 NU 10 29 19 24 19 0 0 38 43 21
2018 NU-06 0 17 33 25 25 0 0 17 50 12
2017 NU 23 36 27 3 10 0 0 59 14 28
2017 NU-06 29 15 37 10 10 0 0 44 19 10
2014 NU 13 39 3 16 29 0 0 52 45 31
2014 NU-06 7 33 0 20 40 0 0 40 60 15

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 35 44 19 2 0 0 0 79 2 48
2020 NU-04 17 50 33 0 0 0 0 67 0 12
2020 NU-06 27 45 27 0 0 0 0 73 0 11
2019 NU 40 34 17 6 3 0 0 74 9 35
2019 NU-06 38 33 19 5 5 0 0 71 10 21
2018 NU 19 48 19 5 10 0 0 67 14 21
2018 NU-06 0 58 25 8 8 0 0 58 17 12
2017 NU 40 39 14 7 0 0 0 79 7 28
2017 NU-06 29 51 19 0 0 0 0 81 0 10
2014 NU 26 48 6 16 3 0 0 74 19 31
2014 NU-06 13 60 7 20 0 0 0 73 20 15

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 28 26 13 15 17 0 0 54 33 46
2020 NU-04 33 33 17 8 8 0 0 67 17 12
2020 NU-06 40 10 10 30 10 0 0 50 40 10
2019 NU 37 29 29 6 0 0 0 66 6 35
2019 NU-06 43 29 24 5 0 0 0 71 5 21
2018 NU 40 25 10 15 5 0 5 68 21 20
2018 NU-06 36 27 9 18 9 0 0 64 27 11
2017 NU 26 45 18 7 3 0 0 71 10 28
2017 NU-06 34 39 27 0 0 0 0 73 0 10
2014 NU 16 35 23 19 6 0 0 52 26 31
2014 NU-06 20 27 27 27 0 0 0 47 27 15

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 31 17 33 13 4 2 0 17 49 48
2020 NU-04 42 8 25 25 0 0 0 25 50 12
2020 NU-06 36 36 18 0 9 0 0 9 73 11
2019 NU 11 46 23 11 9 0 0 20 57 35
2019 NU-06 14 38 29 10 10 0 0 19 52 21
2018 NU 29 14 33 24 0 0 0 24 43 21
2018 NU-06 33 17 50 0 0 0 0 0 50 12
2017 NU 13 40 28 12 7 0 0 19 53 28
2017 NU-06 7 49 19 15 10 0 0 24 56 10
2014 NU 16 45 26 13 0 0 0 13 61 31
2014 NU-06 27 40 20 13 0 0 0 13 67 15

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 17 19 33 23 4 2 2 28 37 48
2020 NU-04 25 0 33 33 8 0 0 42 25 12
2020 NU-06 27 18 45 9 0 0 0 9 45 11
2019 NU 9 29 29 20 14 0 0 34 37 35
2019 NU-06 10 24 33 24 10 0 0 33 33 21
2018 NU 33 24 29 5 10 0 0 14 57 21
2018 NU-06 33 33 33 0 0 0 0 0 67 12
2017 NU 20 26 23 24 7 0 0 31 46 28
2017 NU-06 7 19 44 10 19 0 0 29 27 10
2014 NU 35 29 19 13 3 0 0 16 65 31
2014 NU-06 47 27 7 13 7 0 0 20 73 15

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 27 31 13 19 4 4 2 24 62 48
2020 NU-04 42 33 0 25 0 0 0 25 75 12
2020 NU-06 36 27 18 0 18 0 0 18 64 11
2019 NU 34 37 23 3 3 0 0 6 71 35
2019 NU-06 38 33 19 5 5 0 0 10 71 21
2018 NU 50 15 15 10 10 0 0 20 65 20
2018 NU-06 64 9 9 9 9 0 0 18 73 11
2017 NU 28 38 34 0 0 0 0 0 66 28
2017 NU-06 29 44 27 0 0 0 0 0 73 10
2014 NU 58 32 10 0 0 0 0 0 90 31
2014 NU-06 73 20 7 0 0 0 0 0 93 15

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 10 19 35 25 6 2 2 33 30 48
2020 NU-04 8 0 50 33 8 0 0 42 8 12
2020 NU-06 18 36 36 9 0 0 0 9 55 11
2019 NU 11 26 43 17 3 0 0 20 37 35
2019 NU-06 14 24 43 19 0 0 0 19 38 21
2018 NU 5 29 29 24 14 0 0 38 33 21
2018 NU-06 8 42 33 8 8 0 0 17 50 12
2017 NU 10 21 39 26 3 0 0 30 31 28
2017 NU-06 10 29 42 19 0 0 0 19 39 10
2014 NU 19 29 26 19 6 0 0 26 48 31
2014 NU-06 27 27 33 7 7 0 0 13 53 15

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 27 17 17 25 6 8 0 34 48 48
2020 NU-04 8 0 33 50 0 8 0 55 9 12
2020 NU-06 45 27 9 0 9 9 0 10 80 11
2019 NU 23 29 23 20 6 0 0 26 51 35
2019 NU-06 19 24 38 10 10 0 0 19 43 21
2018 NU 38 19 19 19 0 0 5 20 60 21
2018 NU-06 50 25 17 0 0 0 8 0 82 12
2017 NU 23 33 18 11 7 4 4 20 61 27
2017 NU-06 19 61 10 0 0 10 0 0 89 10
2014 NU 45 29 19 3 3 0 0 6 74 31
2014 NU-06 53 27 13 0 7 0 0 7 80 15

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 17 15 21 25 19 2 2 46 33 48
2020 NU-04 8 8 17 33 25 0 8 64 18 12
2020 NU-06 18 18 27 9 27 0 0 36 36 11
2019 NU 18 12 41 18 12 0 0 29 29 34
2019 NU-06 25 15 40 5 15 0 0 20 40 20
2018 NU 35 15 5 30 10 0 5 42 53 20
2018 NU-06 50 25 0 17 0 0 8 18 82 12
2017 NU 7 32 31 26 3 0 0 30 39 28
2017 NU-06 10 46 29 15 0 0 0 15 56 10
2014 NU 29 23 29 16 3 0 0 19 52 31
2014 NU-06 27 27 33 7 7 0 0 13 53 15

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 25 25 25 13 6 4 2 20 53 48
2020 NU-04 33 25 25 17 0 0 0 17 58 12
2020 NU-06 36 18 18 9 9 9 0 20 60 11
2019 NU 31 37 17 9 6 0 0 14 69 35
2019 NU-06 38 43 10 5 5 0 0 10 81 21
2018 NU 38 33 24 5 0 0 0 5 71 21
2018 NU-06 42 25 33 0 0 0 0 0 67 12
2017 NU 21 32 40 3 4 0 0 7 53 28
2017 NU-06 19 37 44 0 0 0 0 0 56 10
2014 NU 45 29 10 13 3 0 0 16 74 31
2014 NU-06 60 20 7 7 7 0 0 13 80 15

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 6 31 33 15 13 0 2 28 38 48
2020 NU-04 17 17 33 25 8 0 0 33 33 12
2020 NU-06 0 36 45 9 9 0 0 18 36 11
2019 NU 20 23 34 17 6 0 0 23 43 35
2019 NU-06 14 29 29 19 10 0 0 29 43 21
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 19 19 21 13 6 13 10 49 24 48
2020 NU-04 8 25 25 17 0 8 17 44 22 12
2020 NU-06 27 18 27 9 9 9 0 50 20 11
2019 NU 20 34 6 14 11 6 9 63 30 35
2019 NU-06 14 33 10 10 14 5 14 59 29 21
2018 NU 5 38 10 5 33 0 10 47 42 21
2018 NU-06 0 42 8 8 25 0 17 50 40 12
2017 NU 23 39 3 10 14 11 0 69 27 28
2017 NU-06 24 27 10 29 10 0 0 51 39 10
2014 NU 19 32 6 19 13 6 3 57 36 31
2014 NU-06 13 27 7 20 20 7 7 46 46 15

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 42 21 21 8 2 6 0 67 11 48
2020 NU-04 42 8 42 8 0 0 0 50 8 12
2020 NU-06 45 27 18 9 0 0 0 73 9 11
2019 NU 37 37 9 9 9 0 0 74 17 35
2019 NU-06 38 38 5 10 10 0 0 76 19 21
2018 NU 24 29 10 10 29 0 0 52 38 21
2018 NU-06 25 33 17 0 25 0 0 58 25 12
2017 NU 33 46 3 3 14 0 0 79 17 28
2017 NU-06 29 51 10 0 10 0 0 81 10 10
2014 NU 26 23 13 19 16 0 3 50 37 31
2014 NU-06 20 33 7 13 27 0 0 53 40 15

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 52 31 6 4 6 0 0 83 10 48
2020 NU-04 50 33 8 0 8 0 0 83 8 12
2020 NU-06 45 45 0 0 9 0 0 91 9 11
2019 NU 46 46 3 3 3 0 0 91 6 35
2019 NU-06 48 48 0 5 0 0 0 95 5 21
2018 NU 20 30 10 10 30 0 0 50 40 20
2018 NU-06 18 36 9 9 27 0 0 55 36 11
2017 NU 38 49 0 3 10 0 0 86 14 28
2017 NU-06 37 54 0 0 10 0 0 90 10 10
2014 NU 29 42 13 10 6 0 0 71 16 31
2014 NU-06 33 33 7 13 13 0 0 67 27 15

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 42 33 13 6 4 2 0 77 11 48
2020 NU-04 33 25 25 0 8 8 0 64 9 12
2020 NU-06 45 27 9 18 0 0 0 73 18 11
2019 NU 46 40 6 3 6 0 0 86 9 35
2019 NU-06 52 33 5 5 5 0 0 86 10 21
2018 NU 24 43 5 5 24 0 0 67 29 21
2018 NU-06 25 42 8 8 17 0 0 67 25 12

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 40 17 15 6 4 13 4 69 13 47
2020 NU-04 25 17 8 8 17 17 8 56 33 12
2020 NU-06 45 0 27 9 0 18 0 56 11 11
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 48 31 8 6 2 0 4 83 9 48
2020 NU-04 25 50 8 8 0 0 8 82 9 12
2020 NU-06 55 36 9 0 0 0 0 91 0 11
2019 NU 49 29 11 6 3 0 3 79 9 35
2019 NU-06 43 38 19 0 0 0 0 81 0 21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 40 29 13 17 2 0 0 69 19 48
2020 NU-04 25 42 25 8 0 0 0 67 8 12
2020 NU-06 45 9 18 27 0 0 0 55 27 11
2019 NU 37 31 17 9 6 0 0 69 14 35
2019 NU-06 29 38 24 5 5 0 0 67 10 21
2018 NU 24 29 19 10 19 0 0 52 29 21
2018 NU-06 17 42 25 0 17 0 0 58 17 12
2017 NU 38 44 0 10 7 0 0 83 17 28
2017 NU-06 34 46 0 10 10 0 0 81 19 10
2014 NU 29 32 19 16 3 0 0 61 19 31
2014 NU-06 27 33 13 20 7 0 0 60 27 15

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 50 21 19 0 2 6 2 77 2 48
2020 NU-04 50 8 25 0 0 17 0 70 0 12
2020 NU-06 45 27 27 0 0 0 0 73 0 11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 35 35 17 6 4 2 0 72 11 48
2020 NU-04 33 42 25 0 0 0 0 75 0 12
2020 NU-06 27 36 27 9 0 0 0 64 9 11
2019 NU 34 31 20 6 9 0 0 66 14 35
2019 NU-06 29 33 24 10 5 0 0 62 14 21
2018 NU 24 33 5 24 14 0 0 57 38 21
2018 NU-06 25 42 0 25 8 0 0 67 33 12
2017 NU 40 43 3 7 7 0 0 83 14 28
2017 NU-06 49 42 0 0 10 0 0 90 10 10
2014 NU 23 29 19 19 10 0 0 52 29 31
2014 NU-06 20 20 13 27 20 0 0 40 47 15

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NU 46 54 48
2020 NU-04 42 58 12
2020 NU-06 55 45 11

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 25 25 8 8 13 0 21 63 26 48
2020 NU-04 17 17 8 8 17 0 33 50 38 12
2020 NU-06 55 27 9 0 0 0 9 90 0 11

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 42 27 15 13 4 0 0 69 17 48
2020 NU-04 42 42 8 8 0 0 0 83 8 12
2020 NU-06 45 18 27 9 0 0 0 64 9 11
2019 NU 40 34 9 14 3 0 0 74 17 35
2019 NU-06 33 48 5 14 0 0 0 81 14 21
2018 NU 24 38 5 19 14 0 0 62 33 21
2018 NU-06 17 50 8 8 17 0 0 67 25 12
2017 NU 59 20 0 7 14 0 0 79 21 28
2017 NU-06 54 27 0 10 10 0 0 81 19 10
2014 NU 26 42 10 10 13 0 0 68 23 31
2014 NU-06 27 40 7 13 13 0 0 67 27 15
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 44 23 19 8 2 4 0 70 11 48
2020 NU-04 58 33 0 0 0 8 0 100 0 12
2020 NU-06 18 9 36 27 0 9 0 30 30 11
2019 NU 34 40 9 14 3 0 0 74 17 35
2019 NU-06 24 52 5 14 5 0 0 76 19 21
2018 NU 14 24 14 10 29 10 0 42 42 21
2018 NU-06 8 25 17 17 25 8 0 36 45 12
2017 NU 24 32 7 23 7 7 0 61 32 28
2017 NU-06 29 32 19 0 10 10 0 68 11 10
2014 NU 16 23 16 19 6 19 0 48 32 31
2014 NU-06 13 20 20 13 7 27 0 45 27 15

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 31 38 15 8 4 4 0 72 13 48
2020 NU-04 42 42 8 0 0 8 0 91 0 12
2020 NU-06 9 27 27 18 9 9 0 40 30 11
2019 NU 37 34 11 11 6 0 0 71 17 35
2019 NU-06 29 38 14 10 10 0 0 67 19 21
2018 NU 10 24 14 19 29 5 0 35 50 21
2018 NU-06 0 25 25 25 25 0 0 25 50 12
2017 NU 28 26 10 17 18 0 0 54 36 28
2017 NU-06 19 44 19 0 17 0 0 63 17 10
2014 NU 13 29 10 23 13 13 0 48 41 31
2014 NU-06 7 40 7 13 13 20 0 58 33 15

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 23 33 19 10 8 6 0 60 20 48
2020 NU-04 33 25 25 8 8 0 0 58 17 12
2020 NU-06 0 27 18 27 9 18 0 33 44 11
2019 NU 14 37 17 29 3 0 0 51 31 35
2019 NU-06 10 38 14 33 5 0 0 48 38 21
2018 NU 10 24 14 14 33 5 0 35 50 21
2018 NU-06 0 25 25 25 25 0 0 25 50 12
2017 NU 31 29 7 16 17 0 0 61 32 28
2017 NU-06 29 44 10 0 17 0 0 73 17 10
2014 NU 10 13 23 26 16 13 0 26 48 31
2014 NU-06 7 13 20 27 13 20 0 25 50 15

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 15 27 27 19 10 2 0 43 30 48
2020 NU-04 25 25 25 17 8 0 0 50 25 12
2020 NU-06 0 18 27 27 18 9 0 20 50 11
2019 NU 11 43 14 23 9 0 0 54 31 35
2019 NU-06 5 48 10 29 10 0 0 52 38 21
2018 NU 10 19 24 14 29 5 0 30 45 21
2018 NU-06 8 17 25 25 25 0 0 25 50 12
2017 NU 21 24 10 25 19 0 0 45 44 28
2017 NU-06 10 39 19 22 10 0 0 49 32 10
2014 NU 3 13 19 39 19 6 0 17 62 31
2014 NU-06 0 13 33 27 20 7 0 14 50 15

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 29 17 17 8 6 23 0 59 19 48
2020 NU-04 58 0 8 17 0 17 0 70 20 12
2020 NU-06 18 9 27 18 9 18 0 33 33 11
2019 NU 26 34 17 9 9 6 0 64 18 35
2019 NU-06 19 29 19 14 10 10 0 53 26 21
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 17 42 13 21 2 2 4 62 24 48
2020 NU-04 25 42 0 25 0 0 8 73 27 12
2020 NU-06 18 18 18 36 9 0 0 36 45 11
2019 NU 9 51 14 14 11 0 0 60 26 35
2019 NU-06 14 38 14 19 14 0 0 52 33 21
2018 NU 10 29 24 24 14 0 0 38 38 21
2018 NU-06 8 25 33 25 8 0 0 33 33 12
2017 NU 21 33 17 14 16 0 0 54 29 28
2017 NU-06 29 34 27 0 10 0 0 63 10 10
2014 NU 10 39 26 10 16 0 0 48 26 31
2014 NU-06 7 40 33 0 20 0 0 47 20 15

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 9 43 15 26 6 0 2 52 33 47
2020 NU-04 8 58 17 8 8 0 0 67 17 12
2020 NU-06 0 18 18 45 18 0 0 18 64 11
2019 NU 3 34 14 20 20 9 0 41 44 35
2019 NU-06 0 33 24 29 10 5 0 35 40 21

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 23 35 13 17 2 8 2 65 21 48
2020 NU-04 8 33 17 33 0 8 0 45 36 12
2020 NU-06 27 55 9 0 0 9 0 90 0 11
2019 NU 23 46 14 14 3 0 0 69 17 35
2019 NU-06 24 43 14 14 5 0 0 67 19 21
2018 NU 14 38 24 19 5 0 0 52 24 21
2018 NU-06 17 25 33 17 8 0 0 42 25 12
2017 NU 37 40 10 3 3 3 3 82 7 28
2017 NU-06 29 34 10 7 10 10 0 70 19 10
2014 NU 29 39 23 3 6 0 0 68 10 31
2014 NU-06 33 27 27 7 7 0 0 60 13 15

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 23 38 27 6 2 4 0 63 9 48
2020 NU-04 17 58 25 0 0 0 0 75 0 12
2020 NU-06 27 9 45 18 0 0 0 36 18 11
2019 NU 20 46 20 9 3 3 0 68 12 35
2019 NU-06 19 43 29 5 5 0 0 62 10 21
2018 NU 10 48 24 14 5 0 0 57 19 21
2018 NU-06 8 58 25 8 0 0 0 67 8 12

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 8 17 21 15 8 27 4 36 33 48
2020 NU-04 0 17 25 17 8 25 8 25 38 12
2020 NU-06 0 18 18 27 9 27 0 25 50 11
2019 NU 9 20 23 20 17 6 6 32 42 35
2019 NU-06 5 24 24 14 24 5 5 32 42 21
2018 NU 0 5 24 19 33 14 5 6 65 21
2018 NU-06 0 8 25 25 25 17 0 10 60 12
2017 NU 20 18 6 23 14 14 4 46 46 27
2014 NU 3 6 19 26 32 13 0 11 67 31
2014 NU-06 0 7 20 27 27 20 0 8 67 15

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 23 31 10 19 8 6 2 59 30 48
2020 NU-04 25 33 8 25 0 8 0 64 27 12
2020 NU-06 9 27 18 36 9 0 0 36 45 11
2019 NU 23 31 9 20 11 3 3 58 33 35
2019 NU-06 19 29 14 24 10 5 0 50 35 21
2018 NU 0 24 19 19 38 0 0 24 57 21
2018 NU-06 0 17 25 17 42 0 0 17 58 12
2017 NU 24 16 14 28 15 3 0 42 44 28
2017 NU-06 19 24 29 19 7 0 0 44 27 10
2014 NU 23 23 13 19 19 3 0 47 40 31
2014 NU-06 27 27 7 20 20 0 0 53 40 15

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 13 25 19 17 10 10 6 45 33 48
2020 NU-04 0 25 25 25 8 17 0 30 40 12
2020 NU-06 9 9 27 36 9 9 0 20 50 11
2019 NU 14 17 17 26 23 0 3 32 50 35
2019 NU-06 14 10 24 29 24 0 0 24 52 21
2018 NU 0 10 15 15 45 10 5 12 71 20
2018 NU-06 0 9 18 18 55 0 0 9 73 11
2017 NU 14 14 14 14 41 0 3 29 57 28
2017 NU-06 0 19 10 19 51 0 0 19 71 10
2014 NU 3 16 6 39 32 0 3 20 73 31
2014 NU-06 0 27 0 47 27 0 0 27 73 15

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 35 25 8 15 15 0 2 62 30 48
2020 NU-04 33 33 8 25 0 0 0 67 25 12
2020 NU-06 27 27 9 0 36 0 0 55 36 11
2019 NU 46 17 17 11 6 3 0 65 18 35
2019 NU-06 48 14 14 10 10 5 0 65 20 21

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 23 35 25 8 4 2 2 61 13 48
2020 NU-04 17 67 17 0 0 0 0 83 0 12
2020 NU-06 0 36 36 9 18 0 0 36 27 11
2019 NU 29 24 26 15 3 0 3 55 18 34
2019 NU-06 30 20 35 10 5 0 0 50 15 20

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 75 17 0 4 0 0 4 96 4 48
2020 NU-04 92 0 0 8 0 0 0 92 8 12
2020 NU-06 64 27 0 9 0 0 0 91 9 11
2019 NU 71 14 3 6 3 3 0 88 9 35
2019 NU-06 76 14 0 5 0 5 0 95 5 21

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 71 10 2 2 2 2 10 93 5 48
2020 NU-04 83 8 0 0 0 0 8 100 0 12
2020 NU-06 73 9 9 0 0 9 0 90 0 11
2019 NU 83 0 0 6 0 0 11 94 6 35
2019 NU-06 86 0 0 0 0 0 14 100 0 21

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 25 40 21 8 0 6 0 69 9 48
2020 NU-04 25 50 17 8 0 0 0 75 8 12
2020 NU-06 18 18 45 9 0 9 0 40 10 11
2019 NU 17 43 17 17 3 3 0 62 21 35
2019 NU-06 19 33 19 19 5 5 0 55 25 21
2018 NU 0 33 33 10 24 0 0 33 33 21
2018 NU-06 0 33 33 8 25 0 0 33 33 12
2017 NU 10 35 23 17 7 7 0 49 26 28
2017 NU-06 0 34 46 10 10 0 0 34 19 10

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 35 38 17 8 2 0 0 73 10 48
2020 NU-04 42 50 8 0 0 0 0 92 0 12
2020 NU-06 9 27 36 27 0 0 0 36 27 11
2019 NU 26 41 15 9 6 3 0 70 15 34
2019 NU-06 24 38 19 14 5 0 0 62 19 21
2018 NU 19 38 19 14 10 0 0 57 24 21
2018 NU-06 17 33 25 17 8 0 0 50 25 12
2017 NU 42 41 7 7 3 0 0 83 10 28
2017 NU-06 34 46 10 0 10 0 0 81 10 10
2014 NU 35 32 10 19 3 0 0 68 23 31
2014 NU-06 33 40 0 20 7 0 0 73 27 15

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 38 35 15 2 2 6 2 80 5 48
2020 NU-04 58 17 8 0 8 8 0 82 9 12
2020 NU-06 18 36 27 9 0 9 0 60 10 11
2019 NU 29 49 11 6 3 3 0 79 9 35
2019 NU-06 24 52 14 5 5 0 0 76 10 21
2018 NU 29 38 19 10 5 0 0 67 14 21
2018 NU-06 25 33 33 8 0 0 0 58 8 12
2017 NU 44 26 20 3 3 3 0 72 7 28
2017 NU-06 19 34 27 0 10 10 0 59 11 10
2014 NU 39 42 10 6 0 3 0 83 7 31
2014 NU-06 33 40 13 13 0 0 0 73 13 15

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 21 29 23 2 4 15 6 63 8 48
2020 NU-04 42 17 17 0 8 8 8 70 10 12
2020 NU-06 9 27 45 9 0 9 0 40 10 11

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 38 25 17 2 6 10 2 71 10 48
2020 NU-04 33 25 17 0 8 17 0 70 10 12
2020 NU-06 27 27 27 9 9 0 0 55 18 11

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 52 33 8 0 6 0 0 85 6 48
2020 NU-04 67 25 8 0 0 0 0 92 0 12
2020 NU-06 27 55 9 0 9 0 0 82 9 11
2019 NU 34 43 14 9 0 0 0 77 9 35
2019 NU-06 33 43 14 10 0 0 0 76 10 21
2018 NU 24 33 19 10 14 0 0 57 24 21
2018 NU-06 17 42 25 0 17 0 0 58 17 12
2017 NU 47 29 13 0 10 0 0 77 10 28
2017 NU-06 44 29 17 0 10 0 0 73 10 10
2014 NU 23 29 16 23 10 0 0 52 32 31
2014 NU-06 20 47 7 20 7 0 0 67 27 15

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 35 35 13 15 2 0 0 71 17 48
2020 NU-04 25 58 8 8 0 0 0 83 8 12
2020 NU-06 18 36 18 27 0 0 0 55 27 11
2019 NU 29 31 23 17 0 0 0 60 17 35
2019 NU-06 29 33 14 24 0 0 0 62 24 21
2018 NU 10 33 10 29 19 0 0 43 48 21
2018 NU-06 0 33 8 33 25 0 0 33 58 12
2017 NU 33 24 21 11 10 0 0 57 22 28
2017 NU-06 34 29 19 7 10 0 0 63 17 10
2014 NU 13 35 16 19 16 0 0 48 35 31
2014 NU-06 7 47 13 13 20 0 0 53 33 15

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 33 39 13 13 2 0 0 72 15 46
2020 NU-04 8 67 17 8 0 0 0 75 8 12
2020 NU-06 20 40 10 30 0 0 0 60 30 10
2019 NU 26 34 17 20 3 0 0 60 23 35
2019 NU-06 29 29 14 24 5 0 0 57 29 21
2018 NU 5 35 10 20 30 0 0 40 50 20
2018 NU-06 0 33 8 33 25 0 0 33 58 12
2017 NU 30 24 14 22 10 0 0 54 32 28
2017 NU-06 34 29 19 7 10 0 0 63 17 10
2014 NU 10 39 16 16 19 0 0 48 35 31
2014 NU-06 0 53 13 7 27 0 0 53 33 15

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 29 29 21 10 8 2 0 60 19 48
2020 NU-04 17 17 25 17 17 8 0 36 36 12
2020 NU-06 27 18 18 27 9 0 0 45 36 11
2019 NU 31 14 20 26 0 9 0 50 28 35
2019 NU-06 14 24 29 29 0 5 0 40 30 21
2018 NU 5 29 14 24 19 5 5 37 47 21
2018 NU-06 0 33 17 25 17 8 0 36 45 12
2017 NU 37 13 14 29 3 3 0 51 34 28
2017 NU-06 34 17 19 29 0 0 0 51 29 10
2014 NU 16 26 19 19 16 3 0 43 37 31
2014 NU-06 0 27 27 20 20 7 0 29 43 15
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 NU 40 27 33 48
2020 NU-04 50 17 33 12
2020 NU-06 27 27 45 11
2019 NU 17 40 43 35
2019 NU-06 14 48 38 21
2018 NU 43 10 48 21
2018 NU-06 42 8 50 12
2017 NU 32 35 33 28
2017 NU-06 37 19 44 10
2014 NU 29 32 39 31
2014 NU-06 33 33 33 15

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 NU 11 11 37 5 32 5 19
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NU 17 83 48
2019 NU 20 80 35
2018 NU 38 62 21

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 6 15 21 13 6 27 13 34 31 48
2020 NU-04 8 8 17 8 0 33 25 40 20 12
2020 NU-06 9 18 18 18 18 18 0 33 44 11
2019 NU 3 17 14 14 9 29 14 35 40 35
2019 NU-06 0 10 19 14 14 24 19 17 50 21
2018 NU 5 5 29 10 24 29 0 13 47 21
2018 NU-06 8 8 42 8 17 17 0 20 30 12
2017 NU 12 14 22 7 7 31 7 42 22 28
2017 NU-06 15 0 17 19 19 19 10 21 55 10
2014 NU 6 6 26 19 10 26 6 19 43 31
2014 NU-06 0 13 27 13 13 33 0 20 40 15

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 25 21 17 13 2 17 6 59 19 48
2020 NU-04 25 17 25 0 0 25 8 63 0 12
2020 NU-06 18 18 18 27 0 18 0 44 33 11
2019 NU 18 44 6 18 3 9 3 70 23 34
2019 NU-06 14 43 10 19 5 5 5 63 26 21
2018 NU 14 19 29 14 14 10 0 37 32 21
2018 NU-06 17 17 42 17 8 0 0 33 25 12
2017 NU 31 27 3 10 10 14 3 71 25 28
2017 NU-06 24 17 0 19 19 10 10 52 48 10
2014 NU 13 10 26 13 13 19 6 30 35 31
2014 NU-06 7 13 27 7 13 33 0 30 30 15
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NU 10 90 48

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 6 8 23 6 0 40 17 33 14 48
2020 NU-04 8 0 8 8 0 42 33 33 33 12
2020 NU-06 0 0 45 9 0 45 0 0 17 11
2019 NU 9 14 11 9 6 34 17 47 29 35
2019 NU-06 0 14 14 5 10 38 19 33 33 21
2018 NU 5 5 38 5 14 33 0 14 29 21
2018 NU-06 8 8 50 8 0 25 0 22 11 12
2017 NU 19 3 10 17 0 33 17 46 35 28
2017 NU-06 10 0 27 19 0 34 10 17 35 10
2014 NU 10 23 19 6 3 29 10 53 16 31
2014 NU-06 0 33 20 7 0 40 0 56 11 15

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 19 31 10 6 0 21 13 75 9 48
2020 NU-04 25 25 8 8 0 17 17 75 13 12
2020 NU-06 0 45 18 9 0 27 0 63 13 11
2019 NU 23 40 11 9 3 9 6 73 13 35
2019 NU-06 19 33 19 5 5 10 10 65 12 21
2018 NU 10 14 38 14 10 14 0 28 28 21
2018 NU-06 8 17 50 25 0 0 0 25 25 12
2017 NU 38 17 10 10 0 17 7 73 14 28
2017 NU-06 34 19 10 10 0 17 10 73 13 10
2014 NU 19 26 13 13 0 26 3 64 18 31
2014 NU-06 13 33 7 13 0 33 0 70 20 15
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 40 19 13 13 15 0 2 60 28 48
2020 NU-04 58 8 17 0 8 0 8 73 9 12
2020 NU-06 27 45 9 9 9 0 0 73 18 11

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 8 23 19 27 23 0 0 31 50 48
2020 NU-04 0 17 8 50 25 0 0 17 75 12
2020 NU-06 18 27 18 9 27 0 0 45 36 11
2019 NU 23 17 26 20 14 0 0 40 34 35
2019 NU-06 24 19 29 19 10 0 0 43 29 21
2018 NU 10 14 38 10 29 0 0 24 38 21
2018 NU-06 8 17 42 8 25 0 0 25 33 12
2017 NU 14 21 20 17 24 0 3 36 43 28
2017 NU-06 10 10 37 29 15 0 0 19 44 10

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 17 15 29 13 27 0 0 31 40 48
2020 NU-04 17 17 42 25 0 0 0 33 25 12
2020 NU-06 9 9 27 9 45 0 0 18 55 11
2019 NU 14 37 37 11 0 0 0 51 11 35
2019 NU-06 14 43 33 10 0 0 0 57 10 21
2018 NU 10 38 29 19 5 0 0 48 24 21
2018 NU-06 8 25 33 33 0 0 0 33 33 12
2017 NU 16 25 25 23 11 0 0 41 34 27
2017 NU-06 15 19 46 19 0 0 0 34 19 10

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 19 35 17 10 17 0 2 55 28 48
2020 NU-04 42 50 0 8 0 0 0 92 8 12
2020 NU-06 0 36 18 9 36 0 0 36 45 11
2019 NU 15 35 35 12 3 0 0 50 15 34
2019 NU-06 10 35 40 10 5 0 0 45 15 20
2018 NU 20 40 25 5 10 0 0 60 15 20
2018 NU-06 17 33 33 8 8 0 0 50 17 12
2017 NU 27 23 25 21 4 0 0 51 24 27
2017 NU-06 10 24 39 27 0 0 0 34 27 10

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 27 10 15 15 33 0 0 38 48 48
2020 NU-04 50 17 25 0 8 0 0 67 8 12
2020 NU-06 18 0 9 36 36 0 0 18 73 11
2019 NU 20 31 14 20 14 0 0 51 34 35
2019 NU-06 24 24 24 14 14 0 0 48 29 21
2018 NU 10 24 24 24 19 0 0 33 43 21
2018 NU-06 0 17 25 42 17 0 0 17 58 12
2017 NU 7 26 26 24 17 0 0 33 41 28
2017 NU-06 0 10 34 39 17 0 0 10 56 10

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 17 25 15 17 27 0 0 42 44 48
2020 NU-04 8 42 8 33 8 0 0 50 42 12
2020 NU-06 9 27 27 18 18 0 0 36 36 11
2019 NU 44 35 18 0 3 0 0 79 3 34
2019 NU-06 50 35 15 0 0 0 0 85 0 20
2018 NU 29 29 19 10 10 0 5 60 20 21
2018 NU-06 25 42 25 8 0 0 0 67 8 12
2017 NU 42 24 17 0 10 0 7 71 11 28
2017 NU-06 44 19 27 0 0 0 10 70 0 10

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 15 25 19 19 23 0 0 40 42 48
2020 NU-04 8 25 17 25 25 0 0 33 50 12
2020 NU-06 9 36 18 9 27 0 0 45 36 11
2019 NU 15 41 29 3 12 0 0 56 15 34
2019 NU-06 15 40 25 5 15 0 0 55 20 20
2018 NU 24 10 38 14 14 0 0 33 29 21
2018 NU-06 8 8 58 17 8 0 0 17 25 12
2017 NU 27 31 17 11 14 0 0 58 25 27
2017 NU-06 34 29 17 10 10 0 0 63 19 10

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 29 25 21 10 8 0 6 58 20 48
2020 NU-04 42 25 17 8 8 0 0 67 17 12
2020 NU-06 18 18 18 27 9 0 9 40 40 11

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 27 31 25 6 10 0 0 58 17 48
2020 NU-04 25 25 42 0 8 0 0 50 8 12
2020 NU-06 0 36 45 9 9 0 0 36 18 11
2019 NU 23 26 23 20 9 0 0 49 29 35
2019 NU-06 24 24 29 14 10 0 0 48 24 21
2018 NU 19 19 19 19 24 0 0 38 43 21
2018 NU-06 17 25 25 17 17 0 0 42 33 12
2017 NU 24 23 23 26 3 0 0 47 29 28
2017 NU-06 19 24 27 29 0 0 0 44 29 10

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 15 31 17 21 17 0 0 46 38 48
2020 NU-04 17 33 25 17 8 0 0 50 25 12
2020 NU-06 9 18 27 27 18 0 0 27 45 11
2019 NU 14 29 31 14 11 0 0 43 26 35
2019 NU-06 14 33 33 10 10 0 0 48 19 21
2018 NU 10 29 24 10 29 0 0 38 38 21
2018 NU-06 0 25 42 17 17 0 0 25 33 12
2017 NU 19 26 14 24 17 0 0 45 41 28
2017 NU-06 0 34 29 19 17 0 0 34 37 10

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 17 33 15 25 10 0 0 50 35 48
2020 NU-04 0 50 17 25 8 0 0 50 33 12
2020 NU-06 9 9 18 55 9 0 0 18 64 11
2019 NU 20 23 20 11 26 0 0 43 37 35
2019 NU-06 14 29 24 10 24 0 0 43 33 21
2018 NU 24 19 19 14 24 0 0 43 38 21
2018 NU-06 8 25 25 17 25 0 0 33 42 12
2017 NU 21 26 32 7 14 0 0 47 21 28
2017 NU-06 10 34 37 10 10 0 0 44 19 10

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 38 35 10 6 10 0 0 73 17 48
2020 NU-04 25 58 8 0 8 0 0 83 8 12
2020 NU-06 27 9 27 18 18 0 0 36 36 11
2019 NU 46 23 20 6 6 0 0 69 11 35
2019 NU-06 48 14 24 10 5 0 0 62 14 21

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 27 29 17 13 15 0 0 56 27 48
2020 NU-04 8 33 0 33 25 0 0 42 58 12
2020 NU-06 18 18 36 9 18 0 0 36 27 11

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 2 26 19 19 34 0 0 28 53 47
2020 NU-04 8 8 25 17 42 0 0 17 58 12
2020 NU-06 0 18 27 27 27 0 0 18 55 11
2019 NU 32 29 26 6 6 0 0 62 12 34
2019 NU-06 29 24 33 5 10 0 0 52 14 21
2018 NU 24 48 14 5 10 0 0 71 14 21
2018 NU-06 17 50 17 8 8 0 0 67 17 12
2017 NU 35 31 21 14 0 0 0 65 14 28
2017 NU-06 19 32 29 19 0 0 0 51 19 10

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 35 31 17 10 6 0 0 67 17 48
2020 NU-04 42 25 25 8 0 0 0 67 8 12
2020 NU-06 18 64 9 9 0 0 0 82 9 11
2019 NU 51 31 11 3 3 0 0 83 6 35
2019 NU-06 52 29 10 5 5 0 0 81 10 21
2018 NU 38 33 10 0 19 0 0 71 19 21
2018 NU-06 17 58 17 0 8 0 0 75 8 12
2017 NU 44 26 14 7 6 0 3 72 14 28
2017 NU-06 34 39 10 10 7 0 0 73 17 10

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 23 35 15 23 4 0 0 58 27 48
2020 NU-04 33 42 0 25 0 0 0 75 25 12
2020 NU-06 18 27 36 18 0 0 0 45 18 11

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 77 10 4 0 2 4 2 93 2 48
2020 NU-04 75 8 0 0 0 8 8 100 0 12
2020 NU-06 73 9 9 0 0 9 0 90 0 11
2019 NU 71 15 0 3 3 0 9 94 6 34
2019 NU-06 71 14 0 0 5 0 10 95 5 21
2018 NU 62 29 5 0 5 0 0 90 5 21
2018 NU-06 50 42 8 0 0 0 0 92 0 12

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 77 6 6 2 4 0 4 87 7 48
2020 NU-04 75 0 8 0 8 0 8 82 9 12
2020 NU-06 64 18 9 9 0 0 0 82 9 11
2019 NU 71 9 9 11 0 0 0 80 11 35
2019 NU-06 76 10 5 10 0 0 0 86 10 21
2018 NU 43 24 5 14 14 0 0 67 29 21
2018 NU-06 33 42 8 8 8 0 0 75 17 12
2017 NU 72 17 0 3 7 0 0 90 10 28
2017 NU-06 61 29 0 10 0 0 0 90 10 10

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 58 19 8 2 8 0 4 80 11 48
2020 NU-04 58 0 25 0 8 0 8 64 9 12
2020 NU-06 45 27 9 9 9 0 0 73 18 11
2019 NU 46 34 3 14 3 0 0 80 17 35
2019 NU-06 43 38 5 10 5 0 0 81 14 21
2018 NU 38 38 0 14 10 0 0 76 24 21
2018 NU-06 25 58 0 8 8 0 0 83 17 12
2017 NU 55 24 10 3 3 0 3 82 7 28
2017 NU-06 51 10 29 0 0 0 10 68 0 10

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 54 23 13 2 4 0 4 80 7 48
2020 NU-04 75 8 8 0 0 0 8 91 0 12
2020 NU-06 36 45 9 0 9 0 0 82 9 11
2019 NU 44 24 18 15 0 0 0 68 15 34
2019 NU-06 38 24 24 14 0 0 0 62 14 21
2018 NU 29 24 19 14 14 0 0 52 29 21
2018 NU-06 17 33 25 17 8 0 0 50 25 12
2017 NU 51 28 7 7 7 0 0 79 14 28
2017 NU-06 51 39 0 10 0 0 0 90 10 10

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 57 15 6 0 2 0 19 89 3 47
2020 NU-04 67 0 8 0 0 0 25 89 0 12
2020 NU-06 45 27 9 0 0 0 18 89 0 11
2019 NU 46 17 3 6 0 0 29 88 8 35
2019 NU-06 48 14 0 5 0 0 33 93 7 21
2018 NU 43 14 0 5 0 0 38 92 8 21
2018 NU-06 33 25 0 8 0 0 33 88 13 12
2017 NU 57 14 0 0 0 0 29 100 0 28
2017 NU-06 66 10 0 0 0 0 24 100 0 10

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 35 40 10 8 2 0 4 78 11 48
2020 NU-04 17 67 0 8 0 0 8 91 9 12
2020 NU-06 55 36 0 9 0 0 0 91 9 11
2019 NU 66 20 9 6 0 0 0 86 6 35
2019 NU-06 67 24 10 0 0 0 0 90 0 21
2018 NU 52 19 24 5 0 0 0 71 5 21
2018 NU-06 33 25 33 8 0 0 0 58 8 12
2017 NU 72 17 0 0 3 0 7 96 4 28
2017 NU-06 61 39 0 0 0 0 0 100 0 10

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 44 25 6 8 13 0 4 72 22 48
2020 NU-04 17 17 8 8 42 0 8 36 55 12
2020 NU-06 82 9 9 0 0 0 0 91 0 11
2019 NU 63 20 11 3 0 0 3 85 3 35
2019 NU-06 71 14 10 5 0 0 0 86 5 21
2018 NU 33 33 10 10 10 0 5 70 20 21
2018 NU-06 33 42 8 8 8 0 0 75 17 12
2017 NU 50 17 7 0 19 0 7 72 21 28
2017 NU-06 61 19 0 0 10 0 10 89 11 10

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 44 29 17 2 0 2 6 80 2 48
2020 NU-04 42 25 25 0 0 0 8 73 0 12
2020 NU-06 18 55 9 9 0 9 0 80 10 11
2019 NU 42 33 24 0 0 0 0 76 0 33
2019 NU-06 45 25 30 0 0 0 0 70 0 20
2018 NU 48 33 14 5 0 0 0 81 5 21
2018 NU-06 25 42 25 8 0 0 0 67 8 12
2017 NU 69 21 7 3 0 0 0 90 3 28
2017 NU-06 71 19 10 0 0 0 0 90 0 10

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 30 43 17 9 2 0 0 72 11 47
2020 NU-04 17 67 0 17 0 0 0 83 17 12
2020 NU-06 9 36 36 9 9 0 0 45 18 11

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 8 23 44 15 10 0 0 31 25 48
2020 NU-04 17 25 33 17 8 0 0 42 25 12
2020 NU-06 0 9 64 9 18 0 0 9 27 11
2019 NU 3 54 31 11 0 0 0 57 11 35
2019 NU-06 0 57 38 5 0 0 0 57 5 21
2018 NU 19 19 24 33 5 0 0 38 38 21
2018 NU-06 8 25 33 25 8 0 0 33 33 12
2017 NU 12 38 24 22 3 0 0 51 25 28
2017 NU-06 15 49 19 17 0 0 0 63 17 10

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 29 23 29 15 4 0 0 19 52 48
2020 NU-04 42 25 25 0 8 0 0 8 67 12
2020 NU-06 18 27 55 0 0 0 0 0 45 11
2019 NU 3 17 49 20 11 0 0 31 20 35
2019 NU-06 5 10 52 29 5 0 0 33 14 21
2018 NU 10 48 19 10 14 0 0 24 57 21
2018 NU-06 8 58 17 8 8 0 0 17 67 12
2017 NU 3 20 33 35 9 0 0 44 23 28
2017 NU-06 0 27 19 39 15 0 0 54 27 10

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 29 31 19 19 0 2 0 62 19 48
2020 NU-04 17 50 17 8 0 8 0 73 9 12
2020 NU-06 36 0 45 18 0 0 0 36 18 11
2019 NU 35 41 15 9 0 0 0 76 9 34
2019 NU-06 45 30 15 10 0 0 0 75 10 20
2018 NU 14 57 14 10 0 5 0 75 10 21
2018 NU-06 17 58 17 8 0 0 0 75 8 12
2017 NU 30 55 7 9 0 0 0 84 9 28
2017 NU-06 44 46 10 0 0 0 0 90 0 10

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 20 22 24 17 4 13 0 48 25 46
2020 NU-04 18 27 36 0 0 18 0 56 0 11
2020 NU-06 10 10 30 40 0 10 0 22 44 10

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 21 31 15 19 15 0 0 52 33 48
2020 NU-04 8 33 25 17 17 0 0 42 33 12
2020 NU-06 9 45 9 18 18 0 0 55 36 11

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 29 33 17 6 6 8 0 68 14 48
2020 NU-04 25 42 25 0 0 8 0 73 0 12
2020 NU-06 27 45 9 9 9 0 0 73 18 11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 21 15 42 10 10 2 0 36 21 48
2020 NU-04 17 25 50 0 8 0 0 42 8 12
2020 NU-06 9 0 55 18 18 0 0 9 36 11
2019 NU 17 37 17 17 11 0 0 54 29 35
2019 NU-06 19 33 19 14 14 0 0 52 29 21
2018 NU 5 38 14 19 19 5 0 45 40 21
2018 NU-06 0 33 25 33 8 0 0 33 42 12
2017 NU 19 28 25 7 14 7 0 51 22 28
2017 NU-06 24 39 17 0 10 10 0 70 11 10

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 23 54 13 10 0 0 0 77 10 48
2020 NU-04 25 50 17 8 0 0 0 75 8 12
2020 NU-06 27 45 9 18 0 0 0 73 18 11

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 32 47 15 6 0 0 0 79 6 47
2020 NU-04 33 42 17 8 0 0 0 75 8 12
2020 NU-06 27 55 18 0 0 0 0 82 0 11

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 48 41 11 0 0 0 0 89 0 46
2020 NU-04 73 27 0 0 0 0 0 100 0 11
2020 NU-06 36 27 36 0 0 0 0 64 0 11

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 42 35 17 2 0 2 2 80 2 48
2020 NU-04 50 42 0 0 0 8 0 100 0 12
2020 NU-06 45 18 36 0 0 0 0 64 0 11

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 58 25 6 2 0 4 4 91 2 48
2020 NU-04 67 17 0 8 0 0 8 91 9 12
2020 NU-06 55 18 18 0 0 0 9 80 0 11

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 40 33 15 6 6 0 0 73 13 48
2020 NU-04 42 17 25 8 8 0 0 58 17 12
2020 NU-06 45 45 9 0 0 0 0 91 0 11

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 31 40 15 10 4 0 0 71 15 48
2020 NU-04 8 50 17 17 8 0 0 58 25 12
2020 NU-06 36 36 18 9 0 0 0 73 9 11

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 35 31 13 13 4 2 2 70 17 48
2020 NU-04 42 33 0 8 0 8 8 90 10 12
2020 NU-06 36 45 9 9 0 0 0 82 9 11

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 14 43 7 36 0 0 0 57 36 14

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NU 71 29 14

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 0 40 10 20 30 0 0 40 50 10
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NU 9 91 47
2020 NU-04 0 100 11
2020 NU-06 9 91 11

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NU 8 92 48
2020 NU-04 0 100 12
2020 NU-06 18 82 11
2019 NU 20 80 35
2019 NU-06 19 81 21
2017 NU 25 75 28
2014 NU 35 65 31
2014 NU-06 40 60 15

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 NU 73 27 11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 38 27 13 10 6 4 2 69 18 48
2020 NU-04 33 8 33 0 17 8 0 45 18 12
2020 NU-06 36 27 9 0 9 9 9 78 11 11
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 52 15 33 0 22 78 48
2020 NU-04 67 8 25 0 11 89 12
2020 NU-06 36 18 45 0 33 67 11

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NU 16 84 25

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 8 12 12 28 36 0 4 21 67 25

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 4 12 20 32 28 0 4 17 63 25

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 38 19 19 10 10 0 4 59 22 48
2020 NU-04 50 8 0 17 17 0 8 64 36 12
2020 NU-06 18 18 27 9 18 0 9 40 30 11
2019 NU 32 21 6 18 21 0 3 55 39 34
2019 NU-06 33 14 10 19 24 0 0 48 43 21
2018 NU 29 14 5 10 33 0 10 47 47 21
2018 NU-06 25 17 8 17 33 0 0 42 50 12
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