2020 Public Service Employee Survey Results for Public Health Agency of Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 41 0 9 0 0 0 91 9 22
2020 CR-05 42 50 0 8 0 0 0 92 8 12

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 95 5 0 0 0 0 0 100 0 22
2020 CR-05 92 8 0 0 0 0 0 100 0 12
2017 CR 76 17 7 0 0 0 0 93 0 29
2017 CR-04 82 12 6 0 0 0 0 94 0 17
2014 CR 72 24 2 2 0 0 0 97 2 58
2014 CR-04 74 21 2 2 0 0 0 95 2 43

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 55 0 5 0 0 0 95 5 22
2020 CR-05 33 58 0 8 0 0 0 92 8 12
2019 CR 56 28 8 8 0 0 0 84 8 25
2019 CR-05 64 14 7 14 0 0 0 79 14 14
2017 CR 45 38 0 14 3 0 0 83 17 29
2017 CR-04 29 47 0 18 6 0 0 76 24 17
2014 CR 45 35 7 8 5 0 0 80 13 58
2014 CR-04 42 35 7 11 5 0 0 77 16 43

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 36 5 9 0 0 0 86 9 22
2020 CR-05 33 50 0 17 0 0 0 83 17 12
2019 CR 36 44 8 8 4 0 0 80 12 25
2019 CR-05 43 36 14 0 7 0 0 79 7 14
2018 CR 27 32 14 23 5 0 0 59 27 22
2018 CR-04 8 25 17 42 8 0 0 33 50 12
2018 CR-05 50 40 10 0 0 0 0 90 0 10
2017 CR 36 43 4 11 7 0 0 79 18 28
2017 CR-04 23 53 6 6 12 0 0 77 18 17
2014 CR 45 31 7 14 3 0 0 76 17 58
2014 CR-04 42 28 9 16 5 0 0 70 21 43

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 36 5 9 0 0 0 86 9 22
2020 CR-05 50 25 8 17 0 0 0 75 17 12
2019 CR 44 40 8 4 4 0 0 84 8 25
2019 CR-05 64 21 7 0 7 0 0 86 7 14
2017 CR 55 24 10 10 0 0 0 79 10 29
2017 CR-04 47 29 12 12 0 0 0 77 12 17
2014 CR 50 33 8 3 3 0 2 84 7 58
2014 CR-04 42 40 9 5 2 0 2 84 7 43

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 76 5 10 5 5 0 0 81 10 21
2020 CR-05 82 0 9 9 0 0 0 82 9 11
2019 CR 36 44 12 8 0 0 0 80 8 25
2019 CR-05 36 50 7 7 0 0 0 86 7 14
2018 CR 32 45 14 5 5 0 0 77 9 22
2018 CR-04 25 50 17 0 8 0 0 75 8 12
2018 CR-05 40 40 10 10 0 0 0 80 10 10
2017 CR 62 17 7 7 7 0 0 79 14 29
2017 CR-04 53 24 12 6 6 0 0 77 12 17
2014 CR 43 31 14 5 7 0 0 74 12 58
2014 CR-04 42 35 12 5 7 0 0 77 12 43

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 64 27 5 5 0 0 0 91 5 22
2020 CR-05 75 8 8 8 0 0 0 83 8 12
2019 CR 32 48 12 8 0 0 0 80 8 25
2019 CR-05 43 43 7 7 0 0 0 86 7 14
2018 CR 32 27 18 23 0 0 0 59 23 22
2018 CR-04 17 33 17 33 0 0 0 50 33 12
2018 CR-05 50 20 20 10 0 0 0 70 10 10
2017 CR 31 49 7 3 10 0 0 79 14 29
2017 CR-04 23 47 12 0 18 0 0 71 18 17
2014 CR 28 38 17 10 7 0 0 65 17 58
2014 CR-04 21 42 19 12 7 0 0 63 19 43

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 18 14 14 0 0 5 71 14 22
2020 CR-05 33 33 17 17 0 0 0 67 17 12
2019 CR 44 20 20 8 8 0 0 64 16 25
2019 CR-05 50 14 21 14 0 0 0 64 14 14
2018 CR 14 27 14 36 5 0 5 43 43 22
2018 CR-04 0 42 8 33 8 0 8 45 45 12
2018 CR-05 30 10 20 40 0 0 0 40 40 10
2017 CR 28 35 17 7 14 0 0 62 21 29
2017 CR-04 18 36 29 6 12 0 0 53 18 17
2014 CR 24 29 14 26 5 0 2 54 32 58
2014 CR-04 24 25 14 33 5 0 0 48 37 43

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 64 18 14 5 0 0 0 82 5 22
2020 CR-05 58 17 25 0 0 0 0 75 0 12
2019 CR 38 46 8 8 0 0 0 83 8 24
2019 CR-05 43 57 0 0 0 0 0 100 0 14
2018 CR 18 27 27 27 0 0 0 45 27 22
2018 CR-04 0 25 33 42 0 0 0 25 42 12
2018 CR-05 40 30 20 10 0 0 0 70 10 10
2017 CR 31 41 10 10 7 0 0 73 17 29
2017 CR-04 23 35 18 18 6 0 0 59 23 17

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 73 14 9 5 0 0 0 86 5 22
2020 CR-05 67 8 17 8 0 0 0 75 8 12
2019 CR 44 36 20 0 0 0 0 80 0 25
2019 CR-05 57 36 7 0 0 0 0 93 0 14
2018 CR 36 41 9 9 5 0 0 77 14 22
2018 CR-04 17 42 17 17 8 0 0 58 25 12
2018 CR-05 60 40 0 0 0 0 0 100 0 10
2017 CR 52 31 10 0 7 0 0 83 7 29
2017 CR-04 35 41 18 0 6 0 0 77 6 17
2014 CR 35 36 16 7 7 0 0 70 14 58
2014 CR-04 28 37 21 7 7 0 0 65 14 43

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 64 23 5 9 0 0 0 86 9 22
2020 CR-05 50 33 8 8 0 0 0 83 8 12
2019 CR 36 28 24 8 4 0 0 64 12 25
2019 CR-05 43 29 21 7 0 0 0 71 7 14
2018 CR 23 27 18 23 9 0 0 50 32 22
2018 CR-04 8 33 25 25 8 0 0 42 33 12
2018 CR-05 40 20 10 20 10 0 0 60 30 10
2017 CR 35 31 7 14 14 0 0 66 27 29
2017 CR-04 18 42 6 24 12 0 0 59 35 17

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 80 20 0 0 0 0 0 100 0 20
2020 CR-05 80 20 0 0 0 0 0 100 0 10
2019 CR 68 12 20 0 0 0 0 80 0 25
2019 CR-05 71 14 14 0 0 0 0 86 0 14
2018 CR 50 27 18 5 0 0 0 77 5 22
2018 CR-04 50 17 33 0 0 0 0 67 0 12
2018 CR-05 50 40 0 10 0 0 0 90 10 10
2017 CR 52 38 7 0 3 0 0 90 3 29
2017 CR-04 29 53 12 0 6 0 0 82 6 17
2014 CR 62 24 10 0 3 0 0 86 3 58
2014 CR-04 58 25 14 0 2 0 0 84 2 43

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 27 9 18 0 0 0 73 18 22
2020 CR-05 33 33 8 25 0 0 0 67 25 12
2019 CR 32 44 12 12 0 0 0 76 12 25
2019 CR-05 36 64 0 0 0 0 0 100 0 14
2018 CR 18 23 23 27 5 0 5 43 33 22
2018 CR-04 17 17 25 33 0 0 8 36 36 12
2018 CR-05 20 30 20 20 10 0 0 50 30 10
2017 CR 35 27 10 17 10 0 0 62 27 29
2017 CR-04 29 23 18 12 18 0 0 53 29 17
2014 CR 24 36 21 10 9 0 0 60 19 58
2014 CR-04 21 39 16 14 9 0 0 60 23 43

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 18 14 5 5 0 0 77 9 22
2020 CR-05 50 25 8 8 8 0 0 75 17 12
2019 CR 38 38 17 8 0 0 0 75 8 24
2019 CR-05 43 43 7 7 0 0 0 86 7 14
2018 CR 32 32 9 18 9 0 0 64 27 22
2018 CR-04 42 25 8 17 8 0 0 67 25 12
2018 CR-05 20 40 10 20 10 0 0 60 30 10
2017 CR 35 28 17 14 7 0 0 62 20 29
2017 CR-04 29 30 18 12 12 0 0 59 23 17
2014 CR 29 30 22 14 5 0 0 59 19 58
2014 CR-04 30 28 18 19 5 0 0 58 24 43

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 73 14 9 5 0 0 0 86 5 22
2020 CR-05 67 17 8 8 0 0 0 83 8 12
2019 CR 46 42 13 0 0 0 0 88 0 24
2019 CR-05 62 38 0 0 0 0 0 100 0 13
2018 CR 27 32 14 18 5 0 5 62 24 22
2018 CR-04 17 25 17 25 8 0 8 45 36 12
2018 CR-05 40 40 10 10 0 0 0 80 10 10
2017 CR 35 41 14 3 3 3 0 79 7 29
2017 CR-04 29 41 18 0 6 6 0 75 6 17
2014 CR 38 33 16 7 7 0 0 70 14 58
2014 CR-04 37 37 9 9 7 0 0 74 16 43

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 73 18 9 0 0 0 0 91 0 22
2020 CR-05 58 25 17 0 0 0 0 83 0 12
2019 CR 48 28 12 12 0 0 0 76 12 25
2019 CR-05 64 29 7 0 0 0 0 93 0 14
2018 CR 41 27 14 18 0 0 0 68 18 22
2018 CR-04 33 33 8 25 0 0 0 67 25 12
2018 CR-05 50 20 20 10 0 0 0 70 10 10
2017 CR 38 38 14 7 3 0 0 76 10 29
2017 CR-04 23 47 12 12 6 0 0 71 18 17
2014 CR 37 41 14 2 7 0 0 77 9 58
2014 CR-04 33 41 16 2 7 0 0 74 9 43

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 36 0 0 0 0 5 100 0 22
2020 CR-05 58 42 0 0 0 0 0 100 0 12
2019 CR 60 24 8 4 0 4 0 88 4 25
2019 CR-05 64 21 7 0 0 7 0 92 0 14
2018 CR 41 36 14 9 0 0 0 77 9 22
2018 CR-04 42 25 25 8 0 0 0 67 8 12
2018 CR-05 40 50 0 10 0 0 0 90 10 10
2017 CR 65 21 10 0 3 0 0 86 3 29
2017 CR-04 76 12 12 0 0 0 0 88 0 17
2014 CR 59 28 8 3 2 0 0 87 5 58
2014 CR-04 54 30 11 2 2 0 0 84 5 43

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 0 23 36 23 14 0 5 38 24 22
2020 CR-05 0 25 42 33 0 0 0 33 25 12
2019 CR 4 29 29 29 8 0 0 38 33 24
2019 CR-05 0 15 23 46 15 0 0 62 15 13
2018 CR 9 18 55 14 5 0 0 18 27 22
2018 CR-04 8 25 67 0 0 0 0 0 33 12
2018 CR-05 10 10 40 30 10 0 0 40 20 10
2017 CR 7 21 18 25 22 4 4 50 31 28
2017 CR-04 6 25 12 31 19 0 6 53 34 16
2014 CR 5 24 22 26 17 2 3 46 31 58
2014 CR-04 7 28 25 19 14 2 5 35 37 43

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 0 5 32 23 36 5 0 62 5 22
2020 CR-05 0 8 42 25 25 0 0 50 8 12
2019 CR 4 21 42 17 13 4 0 30 26 24
2019 CR-05 0 15 31 23 23 8 0 50 17 13
2018 CR 9 32 27 9 18 5 0 29 43 22
2018 CR-04 8 42 17 8 17 8 0 27 55 12
2018 CR-05 10 20 40 10 20 0 0 30 30 10
2017 CR 4 18 22 22 30 4 0 54 23 27
2017 CR-04 7 20 27 13 27 6 0 43 28 15
2014 CR 16 19 20 19 17 2 7 40 38 58
2014 CR-04 21 14 23 21 12 2 7 36 38 43

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 0 18 36 18 23 0 5 43 19 22
2020 CR-05 0 17 58 17 8 0 0 25 17 12
2019 CR 13 21 46 17 4 0 0 21 33 24
2019 CR-05 8 23 38 23 8 0 0 31 31 13
2018 CR 14 23 45 14 0 0 5 14 38 22
2018 CR-04 8 42 33 8 0 0 8 9 55 12
2018 CR-05 20 0 60 20 0 0 0 20 20 10
2017 CR 18 29 25 7 22 0 0 29 47 28
2017 CR-04 32 13 25 12 19 0 0 31 44 16
2014 CR 33 22 19 5 16 0 5 22 58 58
2014 CR-04 39 21 24 2 9 0 5 12 63 43

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 5 5 18 27 36 5 5 70 10 22
2020 CR-05 8 0 33 33 25 0 0 58 8 12
2019 CR 0 21 21 42 17 0 0 58 21 24
2019 CR-05 0 8 15 46 31 0 0 77 8 13
2018 CR 5 18 18 45 14 0 0 59 23 22
2018 CR-04 0 33 25 25 17 0 0 42 33 12
2018 CR-05 10 0 10 70 10 0 0 80 10 10
2017 CR 4 19 15 19 45 0 0 63 22 27
2017 CR-04 7 20 13 13 46 0 0 60 27 15
2014 CR 5 17 28 20 24 0 5 47 23 58
2014 CR-04 7 21 33 18 16 0 5 36 29 43

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 0 14 18 32 32 0 5 67 14 22
2020 CR-05 0 25 25 33 17 0 0 50 25 12
2019 CR 13 4 33 25 25 0 0 50 17 24
2019 CR-05 8 8 23 23 38 0 0 62 15 13
2018 CR 5 36 32 14 9 0 5 24 43 22
2018 CR-04 0 67 8 17 8 0 0 25 67 12
2018 CR-05 10 0 60 10 10 0 10 22 11 10
2017 CR 15 4 37 7 37 0 0 45 19 27
2017 CR-04 13 7 40 6 33 0 0 40 20 15
2014 CR 14 20 21 16 26 0 3 43 35 58
2014 CR-04 19 23 21 12 21 0 5 34 44 43

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 0 9 23 32 32 5 0 67 10 22
2020 CR-05 0 8 33 25 33 0 0 58 8 12
2019 CR 8 13 33 25 21 0 0 46 21 24
2019 CR-05 8 0 23 31 38 0 0 69 8 13
2018 CR 14 23 18 14 14 5 14 33 44 22
2018 CR-04 17 42 17 0 8 0 17 10 70 12
2018 CR-05 10 0 20 30 20 10 10 63 13 10
2017 CR 4 22 26 11 34 4 0 46 27 27
2017 CR-04 7 20 27 13 27 6 0 43 29 15
2014 CR 8 12 21 26 26 2 5 56 22 58
2014 CR-04 11 16 21 23 21 0 7 48 30 43

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 0 5 36 27 27 5 0 57 5 22
2020 CR-05 0 8 42 42 8 0 0 50 8 12
2019 CR 12 20 40 16 8 4 0 25 33 25
2019 CR-05 7 21 36 21 14 0 0 36 29 14
2018 CR 10 24 29 24 5 5 5 32 37 21
2017 CR 15 19 22 15 30 0 0 45 33 27
2017 CR-04 20 13 20 13 33 0 0 47 34 15
2014 CR 20 21 14 14 21 2 9 38 46 58
2014 CR-04 25 21 16 14 14 2 7 31 51 43

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 5 0 36 41 18 0 0 59 5 22
2020 CR-05 8 0 58 25 8 0 0 33 8 12
2019 CR 8 33 29 13 17 0 0 29 42 24
2019 CR-05 15 15 23 15 31 0 0 46 31 13
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 27 32 18 5 5 9 5 68 11 22
2020 CR-05 17 42 17 8 8 8 0 64 18 12
2019 CR 16 36 32 8 0 8 0 57 9 25
2019 CR-05 14 36 29 7 0 14 0 58 8 14
2018 CR 9 27 41 0 14 5 5 40 15 22
2018 CR-04 0 25 50 0 17 0 8 27 18 12
2018 CR-05 20 30 30 0 10 10 0 56 11 10
2017 CR 35 17 24 3 10 7 3 58 15 29
2017 CR-04 29 12 41 0 6 12 0 47 6 17
2014 CR 26 36 12 9 9 5 3 68 19 58
2014 CR-04 28 40 11 5 9 2 5 73 15 43

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 27 5 9 0 0 0 86 9 22
2020 CR-05 50 33 8 8 0 0 0 83 8 12
2019 CR 32 36 16 12 4 0 0 68 16 25
2019 CR-05 57 21 7 14 0 0 0 79 14 14
2018 CR 18 45 5 9 18 5 0 67 29 22
2018 CR-04 8 58 8 0 17 8 0 73 18 12
2018 CR-05 30 30 0 20 20 0 0 60 40 10
2017 CR 45 24 3 14 13 0 0 69 27 29
2017 CR-04 41 24 6 18 11 0 0 65 29 17
2014 CR 43 27 8 9 12 0 0 71 21 58
2014 CR-04 45 25 7 7 16 0 0 70 23 43

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 67 19 5 10 0 0 0 86 10 21
2020 CR-05 36 36 9 18 0 0 0 73 18 11
2019 CR 48 28 12 12 0 0 0 76 12 25
2019 CR-05 50 36 7 7 0 0 0 86 7 14
2018 CR 27 50 14 0 9 0 0 77 9 22
2018 CR-04 25 42 25 0 8 0 0 67 8 12
2018 CR-05 30 60 0 0 10 0 0 90 10 10
2017 CR 48 34 0 14 3 0 0 83 17 29
2017 CR-04 47 29 0 24 0 0 0 76 24 17
2014 CR 40 34 10 10 5 0 0 74 16 58
2014 CR-04 40 32 14 7 7 0 0 72 14 43

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 32 9 5 0 0 5 86 5 22
2020 CR-05 42 33 17 8 0 0 0 75 8 12
2019 CR 36 36 16 12 0 0 0 72 12 25
2019 CR-05 50 36 14 0 0 0 0 86 0 14
2018 CR 18 45 9 14 9 0 5 67 24 22
2018 CR-04 8 50 8 8 17 0 8 64 27 12
2018 CR-05 30 40 10 20 0 0 0 70 20 10

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 9 18 0 0 5 9 79 0 22
2020 CR-05 58 8 25 0 0 8 0 73 0 12
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 14 18 14 0 0 5 67 14 22
2020 CR-05 50 17 25 8 0 0 0 67 8 12
2019 CR 56 24 8 12 0 0 0 80 12 25
2019 CR-05 71 21 7 0 0 0 0 93 0 14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 27 18 0 0 0 0 82 0 22
2020 CR-05 42 42 17 0 0 0 0 83 0 12
2019 CR 60 24 4 12 0 0 0 84 12 25
2019 CR-05 71 29 0 0 0 0 0 100 0 14
2018 CR 36 41 9 5 9 0 0 77 14 22
2018 CR-04 25 58 8 0 8 0 0 83 8 12
2018 CR-05 50 20 10 10 10 0 0 70 20 10
2017 CR 38 38 10 10 3 0 0 76 14 29
2017 CR-04 29 47 12 6 6 0 0 77 12 17
2014 CR 43 32 5 10 7 2 0 77 18 58
2014 CR-04 37 39 2 12 7 2 0 78 19 43

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 68 14 14 5 0 0 0 82 5 22
2020 CR-05 58 17 17 8 0 0 0 75 8 12

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 27 5 9 5 0 0 82 14 22
2020 CR-05 42 33 8 17 0 0 0 75 17 12
2019 CR 48 32 12 4 4 0 0 80 8 25
2019 CR-05 57 29 14 0 0 0 0 86 0 14
2018 CR 18 41 14 9 14 0 5 62 24 22
2018 CR-04 8 50 17 8 8 0 8 64 18 12
2018 CR-05 30 30 10 10 20 0 0 60 30 10
2017 CR 38 31 7 14 7 0 3 72 21 29
2017 CR-04 29 29 6 18 12 0 6 62 31 17
2014 CR 46 26 2 14 9 4 0 74 24 57
2014 CR-04 51 23 2 12 9 2 0 76 22 43

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 36 64 22
2020 CR-05 58 42 12

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 9 5 9 9 5 27 67 27 22
2020 CR-05 42 8 8 17 8 0 17 60 30 12

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 73 14 9 5 0 0 0 86 5 22
2020 CR-05 67 25 8 0 0 0 0 92 0 12
2019 CR 56 32 8 4 0 0 0 88 4 25
2019 CR-05 64 29 0 7 0 0 0 93 7 14
2018 CR 36 32 18 0 14 0 0 68 14 22
2018 CR-04 25 42 17 0 17 0 0 67 17 12
2018 CR-05 50 20 20 0 10 0 0 70 10 10
2017 CR 48 25 14 10 3 0 0 73 13 29
2017 CR-04 41 30 12 12 6 0 0 71 17 17
2014 CR 59 20 3 7 9 2 0 81 16 58
2014 CR-04 58 18 2 7 12 2 0 78 19 43
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 73 9 14 0 5 0 0 82 5 22
2020 CR-05 58 8 25 0 8 0 0 67 8 12
2019 CR 32 32 16 12 4 4 0 67 17 25
2019 CR-05 50 7 29 7 0 7 0 62 8 14
2018 CR 14 45 18 9 14 0 0 59 23 22
2018 CR-04 0 42 25 17 17 0 0 42 33 12
2018 CR-05 30 50 10 0 10 0 0 80 10 10
2017 CR 35 34 10 7 10 3 0 72 18 29
2017 CR-04 29 29 12 12 12 6 0 62 25 17
2014 CR 37 37 9 3 9 5 0 78 13 57
2014 CR-04 36 33 12 5 10 5 0 72 15 42

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 23 14 5 0 0 0 82 5 22
2020 CR-05 42 25 25 8 0 0 0 67 8 12
2019 CR 35 26 17 22 0 0 0 61 22 23
2019 CR-05 58 25 8 8 0 0 0 83 8 12
2018 CR 23 23 23 23 9 0 0 45 32 22
2018 CR-04 17 17 17 33 17 0 0 33 50 12
2018 CR-05 30 30 30 10 0 0 0 60 10 10
2017 CR 28 41 10 10 10 0 0 69 21 29
2017 CR-04 23 35 12 18 12 0 0 59 29 17
2014 CR 29 38 12 10 9 2 0 69 19 58
2014 CR-04 30 31 14 11 12 2 0 62 24 43

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 18 14 5 0 9 0 80 5 22
2020 CR-05 33 25 17 8 0 17 0 70 10 12
2019 CR 28 28 20 20 0 4 0 58 21 25
2019 CR-05 43 21 14 14 0 7 0 69 15 14
2018 CR 9 36 23 32 0 0 0 45 32 22
2018 CR-04 0 33 17 50 0 0 0 33 50 12
2018 CR-05 20 40 30 10 0 0 0 60 10 10
2017 CR 24 38 10 7 14 7 0 67 22 29
2017 CR-04 18 35 18 6 18 6 0 56 25 17
2014 CR 22 34 17 10 9 7 0 61 20 58
2014 CR-04 21 33 19 14 12 2 0 55 26 43

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 18 18 5 5 0 0 73 9 22
2020 CR-05 50 0 33 8 8 0 0 50 17 12
2019 CR 26 43 17 9 4 0 0 70 13 23
2019 CR-05 46 38 8 8 0 0 0 85 8 13
2018 CR 9 32 27 14 18 0 0 41 32 22
2018 CR-04 0 17 42 17 25 0 0 17 42 12
2018 CR-05 20 50 10 10 10 0 0 70 20 10
2017 CR 24 24 10 14 21 7 0 52 37 29
2017 CR-04 18 24 12 12 29 6 0 44 44 17
2014 CR 26 28 14 17 12 3 0 55 30 58
2014 CR-04 23 24 19 23 9 2 0 48 33 43

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 27 18 9 5 0 32 9 77 8 22
2020 CR-05 42 17 8 0 0 25 8 88 0 12
2019 CR 36 20 16 4 8 12 4 67 14 25
2019 CR-05 36 14 21 0 0 21 7 70 0 14
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 64 9 14 9 5 0 0 73 14 22
2020 CR-05 58 8 25 0 8 0 0 67 8 12
2019 CR 24 40 32 0 4 0 0 64 4 25
2019 CR-05 43 36 21 0 0 0 0 79 0 14
2018 CR 18 36 36 9 0 0 0 55 9 22
2018 CR-04 0 50 42 8 0 0 0 50 8 12
2018 CR-05 40 20 30 10 0 0 0 60 10 10
2017 CR 38 31 17 10 0 3 0 72 11 29
2017 CR-04 29 29 18 18 0 6 0 62 19 17
2014 CR 29 36 14 13 2 5 0 69 16 58
2014 CR-04 26 35 16 16 2 5 0 64 19 43

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 23 23 9 0 0 0 68 9 22
2020 CR-05 33 25 33 8 0 0 0 58 8 12
2019 CR 12 40 28 4 12 4 0 54 17 25
2019 CR-05 21 50 14 0 7 7 0 77 8 14

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 14 18 0 0 9 0 80 0 22
2020 CR-05 50 17 25 0 0 8 0 73 0 12
2019 CR 24 40 20 8 0 8 0 70 9 25
2019 CR-05 43 29 14 0 0 14 0 83 0 14
2018 CR 23 36 23 9 0 9 0 65 10 22
2018 CR-04 8 42 33 17 0 0 0 50 17 12
2018 CR-05 40 30 10 0 0 20 0 88 0 10
2017 CR 49 44 7 0 0 0 0 93 0 29
2017 CR-04 36 58 6 0 0 0 0 94 0 17
2014 CR 29 36 12 10 3 9 0 72 15 58
2014 CR-04 28 37 16 9 2 7 0 70 12 43

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 18 14 5 0 5 0 81 5 22
2020 CR-05 50 17 25 8 0 0 0 67 8 12
2019 CR 36 28 28 4 0 4 0 67 4 25
2019 CR-05 50 29 14 0 0 7 0 85 0 14
2018 CR 32 14 41 5 9 0 0 45 14 22
2018 CR-04 17 17 50 8 8 0 0 33 17 12
2018 CR-05 50 10 30 0 10 0 0 60 10 10

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 14 18 5 5 9 5 68 11 22
2020 CR-05 50 8 17 8 8 0 8 64 18 12
2019 CR 16 24 16 16 20 4 4 43 39 25
2019 CR-05 29 14 14 14 14 7 7 50 33 14
2018 CR 14 18 5 23 32 5 5 35 60 22
2018 CR-04 0 8 0 42 42 0 8 9 91 12
2018 CR-05 30 30 10 0 20 10 0 67 22 10
2017 CR 25 17 14 20 14 7 3 47 38 29
2017 CR-04 12 12 18 35 12 12 0 27 53 17
2014 CR 21 10 17 24 16 9 3 35 45 58
2014 CR-04 19 12 16 25 16 7 5 34 47 43

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 23 0 14 0 5 0 86 14 22
2020 CR-05 58 25 0 17 0 0 0 83 17 12
2019 CR 28 44 16 4 8 0 0 72 12 25
2019 CR-05 36 50 14 0 0 0 0 86 0 14
2018 CR 14 32 23 9 18 5 0 48 29 22
2018 CR-04 0 33 33 8 17 8 0 36 27 12
2018 CR-05 30 30 10 10 20 0 0 60 30 10
2017 CR 38 31 14 3 10 3 0 72 14 29
2017 CR-04 23 42 17 0 18 0 0 65 18 17
2014 CR 31 35 9 13 5 3 3 71 20 58
2014 CR-04 30 35 9 16 5 0 5 69 22 43

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 27 50 9 9 5 0 0 77 14 22
2020 CR-05 17 50 17 8 8 0 0 67 17 12
2019 CR 8 40 24 8 16 4 0 50 25 25
2019 CR-05 7 57 29 0 0 7 0 69 0 14
2018 CR 10 24 24 24 14 0 5 35 40 21
2017 CR 24 35 7 7 27 0 0 59 34 29
2017 CR-04 12 30 12 6 41 0 0 41 47 17
2014 CR 15 23 16 16 24 3 3 41 43 58
2014 CR-04 14 24 14 14 30 0 5 39 46 43

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 23 9 9 0 0 5 81 10 22
2020 CR-05 58 17 17 8 0 0 0 75 8 12
2019 CR 24 36 24 4 0 4 8 68 5 25
2019 CR-05 29 50 14 0 0 0 7 85 0 14

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 18 9 9 0 0 5 81 10 22
2020 CR-05 50 33 8 8 0 0 0 83 8 12
2019 CR 36 36 12 4 0 8 4 82 5 25
2019 CR-05 43 36 7 0 0 7 7 92 0 14

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 91 0 0 0 0 5 5 100 0 22
2020 CR-05 92 0 0 0 0 8 0 100 0 12
2019 CR 84 0 4 0 0 4 8 95 0 25
2019 CR-05 93 0 0 0 0 0 7 100 0 14

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 68 14 0 14 0 0 5 86 14 22
2020 CR-05 67 25 0 8 0 0 0 92 8 12
2019 CR 68 8 8 0 0 4 12 90 0 25
2019 CR-05 57 14 14 0 0 0 14 83 0 14

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 23 18 5 0 0 0 77 5 22
2020 CR-05 50 17 25 8 0 0 0 67 8 12
2019 CR 16 56 16 12 0 0 0 72 12 25
2019 CR-05 21 57 14 7 0 0 0 79 7 14
2018 CR 5 32 36 18 5 0 5 38 24 22
2018 CR-04 0 17 42 25 8 0 8 18 36 12
2018 CR-05 10 50 30 10 0 0 0 60 10 10
2017 CR 31 24 24 7 7 7 0 60 15 29
2017 CR-04 18 18 35 6 12 12 0 40 20 17

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 19 10 0 0 0 0 90 0 21
2020 CR-05 55 27 18 0 0 0 0 82 0 11
2019 CR 36 52 4 8 0 0 0 88 8 25
2019 CR-05 43 57 0 0 0 0 0 100 0 14
2018 CR 32 36 18 9 5 0 0 68 14 22
2018 CR-04 8 50 25 8 8 0 0 58 17 12
2018 CR-05 60 20 10 10 0 0 0 80 10 10
2017 CR 48 28 21 3 0 0 0 76 3 29
2017 CR-04 47 24 24 6 0 0 0 71 6 17
2014 CR 47 33 12 0 5 3 0 82 5 58
2014 CR-04 49 28 16 0 5 2 0 79 5 43

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 73 14 14 0 0 0 0 86 0 22
2020 CR-05 67 17 17 0 0 0 0 83 0 12
2019 CR 50 29 13 4 0 4 0 83 4 24
2019 CR-05 62 31 8 0 0 0 0 92 0 13
2018 CR 45 27 14 9 5 0 0 73 14 22
2018 CR-04 33 25 17 17 8 0 0 58 25 12
2018 CR-05 60 30 10 0 0 0 0 90 0 10
2017 CR 48 24 27 0 0 0 0 73 0 29
2017 CR-04 35 30 35 0 0 0 0 65 0 17
2014 CR 48 26 9 5 5 7 0 80 11 58
2014 CR-04 49 21 12 6 5 7 0 75 12 43

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 27 14 0 0 14 0 84 0 22
2020 CR-05 50 33 17 0 0 0 0 83 0 12

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 73 14 14 0 0 0 0 86 0 22
2020 CR-05 67 8 25 0 0 0 0 75 0 12

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 77 14 9 0 0 0 0 91 0 22
2020 CR-05 75 8 17 0 0 0 0 83 0 12
2019 CR 48 32 16 4 0 0 0 80 4 25
2019 CR-05 71 21 7 0 0 0 0 93 0 14
2018 CR 36 32 9 23 0 0 0 68 23 22
2018 CR-04 17 50 8 25 0 0 0 67 25 12
2018 CR-05 60 10 10 20 0 0 0 70 20 10
2017 CR 55 17 17 7 3 0 0 73 10 29
2017 CR-04 41 24 17 12 6 0 0 65 18 17
2014 CR 55 33 9 2 2 0 0 88 3 58
2014 CR-04 54 35 9 0 2 0 0 88 2 43

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 10 19 0 0 0 0 81 0 21
2020 CR-05 55 18 27 0 0 0 0 73 0 11
2019 CR 40 24 28 0 4 4 0 67 4 25
2019 CR-05 57 29 14 0 0 0 0 86 0 14
2018 CR 27 18 32 18 5 0 0 45 23 22
2018 CR-04 17 17 42 17 8 0 0 33 25 12
2018 CR-05 40 20 20 20 0 0 0 60 20 10
2017 CR 45 24 17 7 7 0 0 69 14 29
2017 CR-04 35 29 12 12 12 0 0 65 23 17
2014 CR 33 36 17 7 7 0 0 69 13 58
2014 CR-04 30 33 21 6 9 0 0 63 16 43

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 10 14 5 0 0 0 81 5 21
2020 CR-05 64 9 18 9 0 0 0 73 9 11
2019 CR 36 36 16 8 0 4 0 75 8 25
2019 CR-05 50 43 7 0 0 0 0 93 0 14
2018 CR 27 18 36 14 5 0 0 45 18 22
2018 CR-04 17 17 42 17 8 0 0 33 25 12
2018 CR-05 40 20 30 10 0 0 0 60 10 10
2017 CR 38 28 17 10 7 0 0 66 17 29
2017 CR-04 23 36 17 12 12 0 0 59 23 17
2014 CR 33 34 17 10 5 0 0 67 15 58
2014 CR-04 28 33 21 11 7 0 0 61 18 43

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 5 32 5 5 0 0 59 9 22
2020 CR-05 58 8 17 8 8 0 0 67 17 12
2019 CR 36 20 16 16 12 0 0 56 28 25
2019 CR-05 43 21 14 14 7 0 0 64 21 14
2018 CR 32 14 23 18 5 5 5 50 25 22
2018 CR-04 25 25 17 17 8 0 8 55 27 12
2018 CR-05 40 0 30 20 0 10 0 44 22 10
2017 CR 35 17 17 14 10 7 0 56 26 29
2017 CR-04 18 17 24 18 12 12 0 40 33 17
2014 CR 35 26 12 12 14 2 0 61 26 58
2014 CR-04 28 28 9 16 16 2 0 57 33 43
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 CR 23 45 32 22
2020 CR-05 33 50 17 12
2019 CR 32 36 32 25
2019 CR-05 21 43 36 14
2018 CR 27 9 64 22
2018 CR-04 33 0 67 12
2018 CR-05 20 20 60 10
2017 CR 14 34 52 29
2017 CR-04 24 17 59 17
2014 CR 26 30 45 58
2014 CR-04 28 21 51 43

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2014 CR 20 12 47 7 9999 13 15
2014 CR-04 17 16 42 8 9999 17 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 23 77 22

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 0 5 5 0 36 18 80 10 22
2020 CR-05 50 0 8 0 0 42 0 86 0 12
2019 CR 12 8 40 8 4 20 8 28 17 25
2019 CR-05 21 0 43 0 0 21 14 33 0 14
2018 CR 18 14 32 23 0 14 0 37 26 22
2018 CR-04 8 17 33 33 0 8 0 27 36 12
2018 CR-05 30 10 30 10 0 20 0 50 13 10
2017 CR 21 14 27 10 7 21 0 44 22 29
2017 CR-04 18 12 29 12 6 24 0 39 23 17
2014 CR 17 14 29 0 3 26 10 49 5 58
2014 CR-04 19 14 30 0 2 21 14 50 4 43

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 9 23 0 0 9 5 74 0 22
2020 CR-05 67 8 25 0 0 0 0 75 0 12
2019 CR 29 38 17 4 4 4 4 73 9 24
2019 CR-05 46 38 8 0 0 0 8 92 0 13
2018 CR 27 27 27 14 0 5 0 57 14 22
2018 CR-04 25 17 33 25 0 0 0 42 25 12
2018 CR-05 30 40 20 0 0 10 0 78 0 10
2017 CR 42 17 27 3 7 3 0 61 11 29
2017 CR-04 30 18 35 6 6 6 0 50 13 17
2014 CR 26 29 24 3 0 14 3 67 4 58
2014 CR-04 30 21 25 5 0 14 5 63 6 43
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 22
2020 CR-05 0 100 12

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 0 5 0 0 45 5 91 0 22
2020 CR-05 50 0 8 0 0 42 0 86 0 12
2019 CR 16 20 32 8 0 12 12 47 11 25
2019 CR-05 21 21 21 0 0 14 21 67 0 14
2018 CR 18 18 23 14 0 23 5 50 19 22
2018 CR-04 8 33 25 17 0 8 8 50 20 12
2018 CR-05 30 0 20 10 0 40 0 50 17 10
2017 CR 21 24 31 3 3 18 0 54 8 29
2017 CR-04 18 24 29 6 6 18 0 50 14 17
2014 CR 12 17 31 3 2 24 10 45 8 58
2014 CR-04 14 14 33 5 0 21 14 43 7 43

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 5 18 0 0 14 5 78 0 22
2020 CR-05 75 0 25 0 0 0 0 75 0 12
2019 CR 28 28 24 8 0 8 4 64 9 25
2019 CR-05 43 36 7 0 0 7 7 92 0 14
2018 CR 32 18 27 14 0 9 0 55 15 22
2018 CR-04 33 17 25 25 0 0 0 50 25 12
2018 CR-05 30 20 30 0 0 20 0 63 0 10
2017 CR 45 24 17 7 0 7 0 74 7 29
2017 CR-04 35 24 18 12 0 12 0 67 13 17
2014 CR 22 29 24 2 2 17 3 65 4 58
2014 CR-04 26 28 23 2 0 16 5 68 3 43
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 14 23 5 14 0 0 59 18 22
2020 CR-05 42 8 33 0 17 0 0 50 17 12

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 27 36 18 14 5 0 0 64 18 22
2020 CR-05 17 33 25 17 8 0 0 50 25 12
2019 CR 24 24 32 12 8 0 0 48 20 25
2019 CR-05 36 14 21 21 7 0 0 50 29 14
2018 CR 23 14 18 36 9 0 0 36 45 22
2018 CR-04 17 8 17 42 17 0 0 25 58 12
2018 CR-05 30 20 20 30 0 0 0 50 30 10
2017 CR 18 24 10 24 21 0 3 43 47 29
2017 CR-04 0 29 17 18 30 0 6 31 51 17

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 23 27 5 0 5 5 65 5 22
2020 CR-05 25 25 42 8 0 0 0 50 8 12
2019 CR 24 44 24 0 8 0 0 68 8 25
2019 CR-05 29 43 21 0 7 0 0 71 7 14
2018 CR 9 50 36 5 0 0 0 59 5 22
2018 CR-04 8 42 42 8 0 0 0 50 8 12
2018 CR-05 10 60 30 0 0 0 0 70 0 10
2017 CR 38 38 7 14 0 0 3 79 14 29
2017 CR-04 41 29 12 12 0 0 6 75 13 17

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 14 14 0 5 5 5 80 5 22
2020 CR-05 50 25 17 0 8 0 0 75 8 12
2019 CR 32 40 20 0 8 0 0 72 8 25
2019 CR-05 50 29 14 0 7 0 0 79 7 14
2018 CR 23 55 14 9 0 0 0 77 9 22
2018 CR-04 25 50 17 8 0 0 0 75 8 12
2018 CR-05 20 60 10 10 0 0 0 80 10 10
2017 CR 52 17 17 10 0 0 3 71 11 29
2017 CR-04 53 18 12 12 0 0 6 75 13 17

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 18 18 14 5 0 0 64 18 22
2020 CR-05 25 17 25 25 8 0 0 42 33 12
2019 CR 32 28 20 16 4 0 0 60 20 25
2019 CR-05 29 29 21 21 0 0 0 57 21 14
2018 CR 14 36 27 18 5 0 0 50 23 22
2018 CR-04 17 17 42 25 0 0 0 33 25 12
2018 CR-05 10 60 10 10 10 0 0 70 20 10
2017 CR 35 31 14 14 3 0 3 68 18 29
2017 CR-04 29 29 18 12 6 0 6 62 19 17

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 68 18 0 0 0 0 14 100 0 22
2020 CR-05 50 33 0 0 0 0 17 100 0 12
2019 CR 60 20 8 4 0 4 4 87 4 25
2019 CR-05 71 7 7 0 0 7 7 92 0 14
2018 CR 68 27 5 0 0 0 0 95 0 22
2018 CR-04 58 33 8 0 0 0 0 92 0 12
2018 CR-05 80 20 0 0 0 0 0 100 0 10
2017 CR 62 21 3 0 0 0 14 96 0 29
2017 CR-04 64 12 6 0 0 0 18 93 0 17

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 14 23 14 0 0 0 64 14 22
2020 CR-05 33 25 25 17 0 0 0 58 17 12
2019 CR 24 40 28 4 4 0 0 64 8 25
2019 CR-05 21 43 29 7 0 0 0 64 7 14
2018 CR 23 32 27 14 5 0 0 55 18 22
2018 CR-04 17 33 17 25 8 0 0 50 33 12
2018 CR-05 30 30 40 0 0 0 0 60 0 10
2017 CR 35 38 14 7 0 0 7 78 7 29
2017 CR-04 29 29 18 12 0 0 12 66 13 17

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 27 0 14 5 0 14 79 21 22
2020 CR-05 17 33 0 25 0 0 25 67 33 12

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 32 18 0 0 0 0 82 0 22
2020 CR-05 33 50 17 0 0 0 0 83 0 12
2019 CR 32 44 12 8 0 0 4 79 8 25
2019 CR-05 43 36 14 0 0 0 7 85 0 14
2018 CR 10 48 29 14 0 0 0 57 14 21
2017 CR 38 34 17 0 7 0 3 75 7 29
2017 CR-04 29 35 18 0 12 0 6 69 12 17

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 27 9 9 0 0 0 82 9 22
2020 CR-05 50 25 8 17 0 0 0 75 17 12
2019 CR 36 28 16 16 4 0 0 64 20 25
2019 CR-05 50 21 14 14 0 0 0 71 14 14
2018 CR 18 36 41 5 0 0 0 55 5 22
2018 CR-04 0 42 50 8 0 0 0 42 8 12
2018 CR-05 40 30 30 0 0 0 0 70 0 10
2017 CR 35 35 21 3 3 0 3 72 7 29
2017 CR-04 29 36 23 0 6 0 6 69 6 17

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 67 10 24 0 0 0 0 76 0 21
2020 CR-05 67 17 17 0 0 0 0 83 0 12
2019 CR 36 36 16 8 4 0 0 72 12 25
2019 CR-05 57 36 0 0 7 0 0 93 7 14
2018 CR 18 50 18 14 0 0 0 68 14 22
2018 CR-04 8 42 25 25 0 0 0 50 25 12
2018 CR-05 30 60 10 0 0 0 0 90 0 10
2017 CR 39 29 18 7 7 0 0 68 14 28
2017 CR-04 31 25 25 6 12 0 0 56 19 16

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 68 9 18 5 0 0 0 77 5 22
2020 CR-05 58 17 17 8 0 0 0 75 8 12
2019 CR 48 28 8 8 4 4 0 79 13 25
2019 CR-05 71 21 0 0 0 7 0 100 0 14

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 23 18 9 0 0 0 73 9 22
2020 CR-05 42 25 25 8 0 0 0 67 8 12

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 32 14 5 5 0 0 77 9 22
2020 CR-05 33 42 8 8 8 0 0 75 17 12
2019 CR 20 48 12 4 12 4 0 71 17 25
2019 CR-05 36 29 14 7 7 7 0 69 15 14
2018 CR 32 27 27 9 5 0 0 59 14 22
2018 CR-04 25 8 50 8 8 0 0 33 17 12
2018 CR-05 40 50 0 10 0 0 0 90 10 10
2017 CR 28 38 14 10 3 0 7 70 15 29
2017 CR-04 29 41 6 12 6 0 6 75 19 17

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 23 18 5 0 0 5 76 5 22
2020 CR-05 25 33 33 8 0 0 0 58 8 12
2019 CR 52 28 16 0 0 0 4 83 0 25
2019 CR-05 79 14 0 0 0 0 7 100 0 14
2018 CR 45 32 18 5 0 0 0 77 5 22
2018 CR-04 25 42 25 8 0 0 0 67 8 12
2018 CR-05 70 20 10 0 0 0 0 90 0 10
2017 CR 61 18 7 11 0 0 4 81 11 28
2017 CR-04 53 23 0 18 0 0 6 81 19 17

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 23 14 14 0 0 5 71 14 22
2020 CR-05 17 33 25 25 0 0 0 50 25 12

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 32 9 5 0 0 5 86 5 22
2020 CR-05 50 33 8 8 0 0 0 83 8 12
2019 CR 71 17 0 0 0 0 13 100 0 24
2019 CR-05 79 14 0 0 0 0 7 100 0 14
2018 CR 59 27 14 0 0 0 0 86 0 22
2018 CR-04 42 42 17 0 0 0 0 83 0 12
2018 CR-05 80 10 10 0 0 0 0 90 0 10

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 95 0 0 0 0 0 5 100 0 22
2020 CR-05 100 0 0 0 0 0 0 100 0 12
2019 CR 72 4 12 8 0 0 4 79 8 25
2019 CR-05 93 0 0 0 0 0 7 100 0 14
2018 CR 45 27 14 9 5 0 0 73 14 22
2018 CR-04 33 25 25 8 8 0 0 58 17 12
2018 CR-05 60 30 0 10 0 0 0 90 10 10
2017 CR 59 24 3 3 7 0 3 86 11 29
2017 CR-04 47 24 6 6 12 0 6 75 19 17

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 62 24 5 5 0 5 0 90 5 21
2020 CR-05 50 33 8 8 0 0 0 83 8 12
2019 CR 44 40 4 4 8 0 0 84 12 25
2019 CR-05 57 29 7 0 7 0 0 86 7 14
2018 CR 23 41 23 14 0 0 0 64 14 22
2018 CR-04 17 58 17 8 0 0 0 75 8 12
2018 CR-05 30 20 30 20 0 0 0 50 20 10
2017 CR 62 21 10 3 0 0 3 86 4 29
2017 CR-04 71 12 12 0 0 0 6 87 0 17

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 77 14 5 5 0 0 0 91 5 22
2020 CR-05 58 25 8 8 0 0 0 83 8 12
2019 CR 48 32 8 4 4 0 4 83 8 25
2019 CR-05 57 29 7 0 0 0 7 92 0 14
2018 CR 36 18 23 18 5 0 0 55 23 22
2018 CR-04 25 17 25 25 8 0 0 42 33 12
2018 CR-05 50 20 20 10 0 0 0 70 10 10
2017 CR 55 17 14 7 3 0 3 75 11 29
2017 CR-04 53 12 12 12 6 0 6 69 19 17

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 68 9 0 0 0 5 18 100 0 22
2020 CR-05 58 17 0 0 0 0 25 100 0 12
2019 CR 46 8 0 4 4 0 38 87 13 24
2019 CR-05 38 8 0 0 0 0 54 100 0 13
2018 CR 52 10 5 0 0 0 33 93 0 21
2017 CR 49 10 0 0 0 0 41 100 0 29
2017 CR-04 47 6 0 0 0 0 47 100 0 17

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 68 14 9 0 0 0 9 90 0 22
2020 CR-05 50 25 17 0 0 0 8 82 0 12
2019 CR 68 16 8 4 0 0 4 88 4 25
2019 CR-05 64 14 14 0 0 0 7 85 0 14
2018 CR 41 36 14 5 5 0 0 77 9 22
2018 CR-04 25 42 17 8 8 0 0 67 17 12
2018 CR-05 60 30 10 0 0 0 0 90 0 10
2017 CR 64 21 7 0 0 0 7 92 0 28
2017 CR-04 71 12 6 0 0 0 12 93 0 17

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 23 18 0 5 0 0 77 5 22
2020 CR-05 67 25 8 0 0 0 0 92 0 12
2019 CR 36 32 16 8 4 0 4 71 13 25
2019 CR-05 50 43 0 0 0 0 7 100 0 14
2018 CR 27 45 5 18 5 0 0 73 23 22
2018 CR-04 0 50 8 33 8 0 0 50 42 12
2018 CR-05 60 40 0 0 0 0 0 100 0 10
2017 CR 35 27 24 7 3 0 3 64 11 29
2017 CR-04 35 23 29 6 0 0 6 62 6 17

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 32 5 5 5 0 0 86 9 22
2020 CR-05 50 33 8 8 0 0 0 83 8 12
2019 CR 16 52 12 16 0 0 4 71 17 25
2019 CR-05 21 50 14 7 0 0 7 77 8 14
2018 CR 33 33 19 14 0 0 0 67 14 21
2017 CR 36 32 21 7 0 0 4 70 7 28
2017 CR-04 37 32 19 6 0 0 6 73 7 16

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 27 14 5 5 0 0 77 9 22
2020 CR-05 17 50 25 0 8 0 0 67 8 12

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 41 14 9 0 0 0 77 9 22
2020 CR-05 17 42 25 17 0 0 0 58 17 12
2019 CR 16 56 24 4 0 0 0 72 4 25
2019 CR-05 14 71 14 0 0 0 0 86 0 14
2018 CR 5 32 45 14 5 0 0 36 18 22
2018 CR-04 0 17 58 17 8 0 0 17 25 12
2018 CR-05 10 50 30 10 0 0 0 60 10 10
2017 CR 7 41 34 10 3 0 3 50 14 29
2017 CR-04 0 47 35 6 6 0 6 50 13 17

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 5 9 41 27 18 0 0 45 14 22
2020 CR-05 8 0 50 25 17 0 0 42 8 12
2019 CR 16 4 48 32 0 0 0 32 20 25
2019 CR-05 0 0 57 43 0 0 0 43 0 14
2018 CR 5 33 43 14 5 0 0 19 38 21
2018 CR-04 9 36 45 0 9 0 0 9 45 11
2018 CR-05 0 30 40 30 0 0 0 30 30 10
2017 CR 7 10 59 10 7 0 7 19 18 29
2017 CR-04 12 18 47 12 6 0 6 19 31 17

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 32 5 5 0 5 0 90 5 22
2020 CR-05 42 42 8 8 0 0 0 83 8 12
2019 CR 44 28 20 4 4 0 0 72 8 25
2019 CR-05 64 21 14 0 0 0 0 86 0 14
2018 CR 27 32 18 5 14 5 0 62 19 22
2018 CR-04 17 25 25 8 25 0 0 42 33 12
2018 CR-05 40 40 10 0 0 10 0 89 0 10
2017 CR 43 25 18 7 4 4 0 70 11 28
2017 CR-04 31 31 25 6 6 0 0 62 13 16

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 64 14 9 14 0 0 0 77 14 22
2020 CR-05 50 25 8 17 0 0 0 75 17 12

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 14 14 14 0 0 0 73 14 22
2020 CR-05 50 25 8 17 0 0 0 75 17 12

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 68 14 5 14 0 0 0 82 14 22
2020 CR-05 67 17 0 17 0 0 0 83 17 12

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 68 18 9 5 0 0 0 86 5 22
2020 CR-05 58 25 8 8 0 0 0 83 8 12
2019 CR 44 16 28 8 4 0 0 60 12 25
2019 CR-05 57 21 21 0 0 0 0 79 0 14
2018 CR 23 18 27 14 18 0 0 41 32 22
2018 CR-04 8 25 33 8 25 0 0 33 33 12
2018 CR-05 40 10 20 20 10 0 0 50 30 10
2017 CR 31 35 17 3 10 3 0 68 14 29
2017 CR-04 29 30 17 6 18 0 0 59 23 17

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 18 23 5 0 0 0 73 5 22
2020 CR-05 42 17 42 0 0 0 0 58 0 12

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 23 14 5 0 0 0 82 5 22
2020 CR-05 50 17 25 8 0 0 0 67 8 12

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 18 23 5 0 0 0 73 5 22
2020 CR-05 42 17 42 0 0 0 0 58 0 12

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 27 14 5 0 0 0 82 5 22
2020 CR-05 42 25 25 8 0 0 0 67 8 12

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 64 9 9 0 0 9 9 89 0 22
2020 CR-05 58 8 17 0 0 8 8 80 0 12

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 23 9 5 0 0 5 86 5 22
2020 CR-05 58 17 17 8 0 0 0 75 8 12

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 68 14 9 9 0 0 0 82 9 22
2020 CR-05 58 8 17 17 0 0 0 67 17 12

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 68 9 14 9 0 0 0 77 9 22
2020 CR-05 58 8 17 17 0 0 0 67 17 12
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 5 95 22
2020 CR-05 0 100 12

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 9 91 22
2020 CR-05 17 83 12
2019 CR 24 76 25
2019 CR-05 14 86 14
2017 CR 41 59 29
2017 CR-04 47 53 17
2014 CR 19 81 57
2014 CR-04 22 78 42

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CR 84 16 12
2014 CR 91 9 11

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2017 CR 60 20 0 10 0 0 10 89 11 10
2014 CR 30 50 10 0 10 0 0 80 10 10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 27 9 5 0 0 0 86 5 22
2020 CR-05 58 25 8 8 0 0 0 83 8 12
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 18 50 27 5 73 27 22
2020 CR-05 17 33 50 0 67 33 12

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 18 14 5 5 0 23 71 12 22
2020 CR-05 33 17 25 8 8 0 8 55 18 12
2019 CR 36 8 20 16 12 0 8 48 30 25
2019 CR-05 43 0 21 21 14 0 0 43 36 14
2018 CR 36 23 14 14 0 5 9 68 16 22
2018 CR-04 17 33 17 17 0 0 17 60 20 12
2018 CR-05 60 10 10 10 0 10 0 78 11 10
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