2020 Public Service Employee Survey Results for Public Health Agency of Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - BI

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	37	39	6	15	3	76	18	62
2020	BI-02	43	36	0	14	7	79	21	14
2020	BI-03	29	50	14	7	0	79	7	28
2020	BI-04	43	14	0	36	7	57	43	14

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	79	13	3	3	2	0	92	5	61
2020	BI-02	79	14	0	0	7	0	93	7	14
2020	BI-03	79	14	4	4	0	0	93	4	28
2020	BI-04	85	8	8	0	0	0	92	0	13
2017	BI	70	22	0	2	3	3	95	5	59
2017	BI-02	65	20	0	5	5	5	90	10	20
2017	BI-03	79	13	0	0	4	4	95	5	23
2017	BI-04	62	38	0	0	0	0	100	0	13
2014	BI	79	12	6	1	1	0	91	3	68
2014	BI-02	89	6	6	0	0	0	94	0	18
2014	BI-03	87	6	3	0	3	0	94	3	31
2014	BI-04	64	21	7	7	0	0	86	7	14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	24	52	11	10	3	0	76	13	62
2020	BI-02	14	64	14	7	0	0	79	7	14
2020	BI-03	25	46	14	7	7	0	71	14	28
2020	BI-04	29	50	0	21	0	0	79	21	14
2019	BI	28	38	11	9	12	1	68	21	81
2019	BI-02	48	20	12	8	12	0	68	20	25
2019	BI-03	23	55	6	10	6	0	77	16	31
2017	BI	32	31	7	19	10	2	64	29	59
2017	BI-02	44	21	10	20	5	0	65	25	20
2017	BI-03	22	35	8	26	9	0	57	35	23
2017	BI-04	15	46	0	8	23	8	67	33	13
2014	BI	31	37	7	12	13	0	68	25	68
2014	BI-02	33	44	11	0	11	0	78	11	18
2014	BI-03	26	29	6	16	23	0	55	39	31
2014	BI-04	29	50	0	21	0	0	79	21	14

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	29	52	11	3	3	2	82	7	62
2020	BI-02	14	64	7	14	0	0	79	14	14
2020	BI-03	32	54	7	0	7	0	86	7	28
2020	BI-04	36	36	29	0	0	0	71	0	14
2019	BI	40	36	7	14	2	1	76	16	81
2019	BI-02	52	28	0	20	0	0	80	20	25
2019	BI-03	39	39	10	10	3	0	77	13	31
2018	BI	32	36	7	17	5	3	70	23	75
2018	BI-02	22	41	7	19	7	4	65	27	27
2018	BI-03	38	38	4	15	4	0	77	19	26
2017	BI	29	42	14	12	3	0	71	15	58
2017	BI-02	26	43	10	21	0	0	69	21	19
2017	BI-03	39	26	13	13	9	0	66	22	23
2017	BI-04	8	69	23	0	0	0	77	0	13
2014	BI	29	47	12	4	7	0	76	12	68
2014	BI-02	11	72	11	6	0	0	83	6	18
2014	BI-03	32	39	10	6	13	0	71	19	31
2014	BI-04	43	36	14	0	7	0	79	7	14

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	43	39	8	5	2	3	85	7	61
2020	BI-02	43	43	7	0	0	7	92	0	14
2020	BI-03	37	44	4	11	4	0	81	15	27
2020	BI-04	50	36	14	0	0	0	86	0	14
2019	BI	56	33	5	5	0	1	90	5	81
2019	BI-02	68	28	4	0	0	0	96	0	25
2019	BI-03	55	35	3	6	0	0	90	6	31
2017	BI	60	32	7	0	2	0	92	2	59
2017	BI-02	61	25	10	0	5	0	85	5	20
2017	BI-03	57	34	9	0	0	0	91	0	23
2017	BI-04	54	46	0	0	0	0	100	0	13
2014	BI	56	35	7	1	0	0	91	1	68
2014	BI-02	56	39	6	0	0	0	94	0	18
2014	BI-03	48	39	10	3	0	0	87	3	31
2014	BI-04	71	29	0	0	0	0	100	0	14

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	35	37	8	10	8	2	74	18	62
2020	BI-02	36	50	7	7	0	0	86	7	14
2020	BI-03	32	36	7	14	7	4	70	22	28
2020	BI-04	43	29	7	7	14	0	71	21	14
2019	BI	43	38	7	6	5	0	81	11	81
2019	BI-02	52	36	4	8	0	0	88	8	25
2019	BI-03	42	45	0	3	10	0	87	13	31
2018	BI	43	33	12	5	7	0	76	12	75
2018	BI-02	33	41	11	7	7	0	74	15	27
2018	BI-03	50	35	12	0	4	0	85	4	26
2017	BI	32	44	8	8	7	0	77	15	59
2017	BI-02	25	65	5	0	5	0	90	5	20
2017	BI-03	44	31	13	9	4	0	74	13	23
2017	BI-04	15	46	8	23	8	0	62	31	13
2014	BI	34	37	10	13	6	0	71	19	68
2014	BI-02	44	44	6	6	0	0	89	6	18
2014	BI-03	32	32	13	13	10	0	65	23	31
2014	BI-04	29	36	7	21	7	0	64	29	14

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	44	45	5	5	2	89	6	62
2020	BI-02	29	64	0	7	0	93	7	14
2020	BI-03	46	36	11	4	4	82	7	28
2020	BI-04	50	50	0	0	0	100	0	14
2019	BI	49	34	11	1	4	84	5	79
2019	BI-02	54	33	8	0	4	88	4	24
2019	BI-03	48	29	13	3	6	77	10	31
2018	BI	35	47	4	9	5	81	15	75
2018	BI-02	30	44	4	15	7	74	22	27
2018	BI-03	42	42	4	8	4	85	12	26
2017	BI	42	39	2	13	3	82	17	59
2017	BI-02	39	36	0	25	0	75	25	20
2017	BI-03	44	39	0	13	4	83	17	23
2017	BI-04	46	46	8	0	0	92	0	13
2014	BI	37	53	4	1	4	90	6	68
2014	BI-02	22	72	0	6	0	94	6	18
2014	BI-03	45	39	6	0	10	84	10	31
2014	BI-04	43	50	7	0	0	93	0	14

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	45	31	16	5	3	0	76	8	62
2020	BI-02	36	29	29	7	0	0	64	7	14
2020	BI-03	57	21	14	4	4	0	79	7	28
2020	BI-04	29	57	7	7	0	0	86	7	14
2019	BI	29	41	13	15	3	0	70	18	80
2019	BI-02	32	44	4	20	0	0	76	20	25
2019	BI-03	32	35	13	13	6	0	68	19	31
2018	BI	24	27	25	15	9	0	51	24	75
2018	BI-02	26	33	11	15	15	0	59	30	27
2018	BI-03	19	15	46	12	8	0	35	19	26
2017	BI	25	36	12	15	10	2	62	26	59
2017	BI-02	25	26	10	25	15	0	51	39	20
2017	BI-03	31	35	21	4	4	4	69	9	23
2017	BI-04	15	54	0	23	8	0	69	31	13
2014	BI	25	29	21	16	9	0	54	25	68
2014	BI-02	6	39	28	22	6	0	44	28	18
2014	BI-03	29	23	23	16	10	0	52	26	31
2014	BI-04	43	21	14	14	7	0	64	21	14

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	26	29	26	15	5	55	19	62
2020	BI-02	14	29	21	36	0	43	36	14
2020	BI-03	32	21	29	11	7	54	18	28
2020	BI-04	21	50	29	0	0	71	0	14
2019	BI	43	36	8	9	5	79	14	80
2019	BI-02	40	36	4	16	4	76	20	25
2019	BI-03	43	27	13	7	10	70	17	30
2018	BI	27	49	9	8	7	76	15	74
2018	BI-02	27	50	4	8	12	77	19	26
2018	BI-03	15	54	15	8	8	69	15	26
2017	BI	37	39	8	10	5	77	15	59
2017	BI-02	25	41	10	15	10	65	25	20
2017	BI-03	39	39	13	4	4	79	9	23
2017	BI-04	46	46	0	8	0	92	8	13

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	50	32	11	6	0	82	6	62
2020	BI-02	29	50	21	0	0	79	0	14
2020	BI-03	50	36	4	11	0	86	11	28
2020	BI-04	71	14	14	0	0	86	0	14
2019	BI	47	32	11	5	5	79	10	81
2019	BI-02	60	28	4	0	8	88	8	25
2019	BI-03	42	26	19	6	6	68	13	31
2018	BI	43	39	8	7	4	81	11	75
2018	BI-02	33	44	4	11	7	78	19	27
2018	BI-03	42	38	12	4	4	81	8	26
2017	BI	46	34	13	5	2	80	7	59
2017	BI-02	44	41	10	5	0	85	5	20
2017	BI-03	44	35	13	4	4	79	9	23
2017	BI-04	46	31	15	8	0	77	8	13
2014	BI	44	47	7	0	1	91	1	68
2014	BI-02	39	56	6	0	0	94	0	18
2014	BI-03	42	45	10	0	3	87	3	31
2014	BI-04	64	36	0	0	0	100	0	14

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	34	35	19	8	3	0	69	11	62
2020	BI-02	21	43	21	14	0	0	64	14	14
2020	BI-03	43	25	18	11	4	0	68	14	28
2020	BI-04	21	64	14	0	0	0	86	0	14
2019	BI	36	38	14	6	6	0	74	12	81
2019	BI-02	44	36	8	4	8	0	80	12	25
2019	BI-03	35	29	16	10	10	0	65	19	31
2018	BI	31	33	13	13	8	1	65	22	75
2018	BI-02	41	19	7	11	19	4	62	31	27
2018	BI-03	27	31	23	15	4	0	58	19	26
2017	BI	34	34	7	18	7	0	68	25	59
2017	BI-02	35	26	0	30	10	0	61	39	20
2017	BI-03	39	31	13	13	4	0	70	17	23
2017	BI-04	31	46	8	15	0	0	77	15	13

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	52	34	8	5	2	0	85	6	62
2020	BI-02	29	57	7	7	0	0	86	7	14
2020	BI-03	57	25	7	7	4	0	82	11	28
2020	BI-04	71	29	0	0	0	0	100	0	14
2019	BI	54	35	6	1	3	0	90	4	79
2019	BI-02	52	32	12	4	0	0	84	4	25
2019	BI-03	60	33	0	0	7	0	93	7	30
2018	BI	55	36	4	1	3	1	92	4	75
2018	BI-02	56	33	0	4	4	4	92	8	27
2018	BI-03	46	42	8	0	4	0	88	4	26
2017	BI	66	21	8	2	3	0	87	5	59
2017	BI-02	59	26	10	0	5	0	85	5	20
2017	BI-03	66	22	4	4	4	0	87	9	23
2017	BI-04	77	15	8	0	0	0	92	0	13
2014	BI	72	24	1	0	3	0	96	3	68
2014	BI-02	72	28	0	0	0	0	100	0	18
2014	BI-03	71	19	3	0	6	0	90	6	31
2014	BI-04	86	14	0	0	0	0	100	0	14

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	41	44	8	3	3	0	85	7	61
2020	BI-02	21	64	14	0	0	0	86	0	14
2020	BI-03	46	32	11	4	7	0	79	11	28
2020	BI-04	43	57	0	0	0	0	100	0	14
2019	BI	35	40	13	8	5	0	75	13	80
2019	BI-02	40	36	12	4	8	0	76	12	25
2019	BI-03	29	35	13	16	6	0	65	23	31
2018	BI	39	31	11	12	5	1	71	18	74
2018	BI-02	33	33	15	11	4	4	69	15	27
2018	BI-03	46	23	12	8	12	0	69	19	26
2017	BI	47	22	12	12	7	0	70	19	59
2017	BI-02	35	31	5	25	5	0	65	30	20
2017	BI-03	48	26	13	4	9	0	74	13	23
2017	BI-04	62	8	23	8	0	0	69	8	13
2014	BI	34	41	12	9	4	0	75	13	68
2014	BI-02	22	44	17	17	0	0	67	17	18
2014	BI-03	35	42	10	6	6	0	77	13	31
2014	BI-04	43	36	7	7	7	0	79	14	14

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	53	32	10	2	3	0	85	5	62
2020	BI-02	43	43	14	0	0	0	86	0	14
2020	BI-03	57	21	14	4	4	0	79	7	28
2020	BI-04	57	43	0	0	0	0	100	0	14
2019	BI	44	38	7	6	4	0	83	10	81
2019	BI-02	56	28	8	0	8	0	84	8	25
2019	BI-03	32	45	6	13	3	0	77	16	31
2018	BI	44	35	8	8	3	1	80	11	72
2018	BI-02	42	27	15	8	4	4	72	12	26
2018	BI-03	35	46	8	8	4	0	81	12	26
2017	BI	51	31	5	7	5	2	83	12	59
2017	BI-02	49	36	5	5	5	0	85	10	20
2017	BI-03	48	31	8	4	9	0	79	13	23
2017	BI-04	62	23	0	15	0	0	85	15	13
2014	BI	38	41	15	3	3	0	79	6	68
2014	BI-02	22	56	22	0	0	0	78	0	18
2014	BI-03	45	35	10	3	6	0	81	10	31
2014	BI-04	43	50	0	7	0	0	93	7	14

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	36	39	16	3	3	2	77	7	61
2020	BI-02	21	50	14	7	0	7	77	8	14
2020	BI-03	41	30	22	0	7	0	70	7	27
2020	BI-04	36	50	14	0	0	0	86	0	14
2019	BI	39	41	10	5	5	0	80	10	80
2019	BI-02	48	40	8	0	4	0	88	4	25
2019	BI-03	33	50	3	3	10	0	83	13	30
2018	BI	31	41	14	9	4	1	73	14	74
2018	BI-02	26	41	19	4	7	4	69	12	27
2018	BI-03	23	54	12	8	4	0	77	12	26
2017	BI	34	38	8	15	3	2	73	19	59
2017	BI-02	30	41	0	25	5	0	70	30	20
2017	BI-03	35	39	17	4	4	0	74	9	23
2017	BI-04	31	38	8	23	0	0	69	23	13
2014	BI	34	44	13	4	4	0	78	9	68
2014	BI-02	17	61	17	6	0	0	78	6	18
2014	BI-03	39	32	16	3	10	0	71	13	31
2014	BI-04	43	50	0	7	0	0	93	7	14

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	47	39	6	5	3	85	8	62
2020	BI-02	29	57	0	14	0	86	14	14
2020	BI-03	46	39	7	4	4	86	7	28
2020	BI-04	64	36	0	0	0	100	0	14
2019	BI	51	41	2	4	2	91	6	81
2019	BI-02	52	36	4	4	4	88	8	25
2019	BI-03	58	32	0	6	3	90	10	31
2018	BI	41	39	12	4	4	80	8	75
2018	BI-02	22	52	11	7	7	74	15	27
2018	BI-03	46	42	8	0	4	88	4	26
2017	BI	52	29	5	8	5	82	13	59
2017	BI-02	35	36	10	15	5	70	20	20
2017	BI-03	61	26	0	8	4	87	13	23
2017	BI-04	62	31	8	0	0	92	0	13
2014	BI	50	40	4	0	6	90	6	68
2014	BI-02	44	50	6	0	0	94	0	18
2014	BI-03	48	32	6	0	13	81	13	31
2014	BI-04	57	43	0	0	0	100	0	14

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	15	26	34	15	11	0	40	26	62
2020	BI-02	29	29	29	7	7	0	57	14	14
2020	BI-03	11	36	29	14	11	0	46	25	28
2020	BI-04	7	14	43	14	21	0	21	36	14
2019	BI	25	35	23	11	6	0	60	18	80
2019	BI-02	46	29	13	8	4	0	75	13	24
2019	BI-03	19	45	23	6	6	0	65	13	31
2018	BI	29	31	23	8	9	0	60	17	75
2018	BI-02	37	33	11	7	11	0	70	19	27
2018	BI-03	38	38	23	0	0	0	77	0	26
2017	BI	29	27	19	10	12	3	58	23	59
2017	BI-02	31	30	25	10	5	0	61	15	20
2017	BI-03	44	30	13	4	4	4	77	9	23
2017	BI-04	0	23	15	23	31	8	25	58	13
2014	BI	15	37	25	15	9	0	51	24	68
2014	BI-02	22	50	22	6	0	0	72	6	18
2014	BI-03	13	39	26	13	10	0	52	23	31
2014	BI-04	7	21	29	21	21	0	29	43	14

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	11	32	44	8	5	0	13	44	62
2020	BI-02	7	29	50	14	0	0	14	36	14
2020	BI-03	11	25	43	11	11	0	21	36	28
2020	BI-04	14	43	43	0	0	0	0	57	14
2019	BI	6	26	43	15	10	0	25	32	81
2019	BI-02	0	24	44	20	12	0	32	24	25
2019	BI-03	13	29	32	16	10	0	26	42	31
2018	BI	1	18	53	19	8	0	27	19	73
2018	BI-02	0	15	50	23	12	0	35	15	26
2018	BI-03	4	8	64	16	8	0	24	12	25
2017	BI	5	25	34	25	11	0	36	30	59
2017	BI-02	0	15	30	39	16	0	56	15	20
2017	BI-03	9	39	21	17	13	0	31	48	23
2017	BI-04	8	23	62	8	0	0	8	31	13
2014	BI	13	29	32	18	6	1	24	43	68
2014	BI-02	11	17	39	17	17	0	33	28	18
2014	BI-03	13	39	19	23	3	3	27	53	31
2014	BI-04	14	29	50	7	0	0	7	43	14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	7	21	26	28	18	0	0	46	28	61
2020	BI-02	0	14	29	29	29	0	0	57	14	14
2020	BI-03	0	15	33	33	19	0	0	52	15	27
2020	BI-04	14	36	21	21	7	0	0	29	50	14
2019	BI	6	11	24	31	28	0	0	59	18	80
2019	BI-02	8	4	12	52	24	0	0	76	12	25
2019	BI-03	10	16	26	23	26	0	0	48	26	31
2018	BI	1	21	22	39	14	1	1	54	23	72
2018	BI-02	4	8	16	52	20	0	0	72	12	25
2018	BI-03	0	28	20	36	12	0	4	50	29	25
2017	BI	2	19	30	29	19	2	0	49	21	59
2017	BI-02	0	25	20	25	31	0	0	56	25	20
2017	BI-03	4	22	39	13	17	4	0	32	27	23
2017	BI-04	0	8	38	46	8	0	0	54	8	13
2014	BI	7	18	22	40	9	1	3	51	26	68
2014	BI-02	6	11	33	33	17	0	0	50	17	18
2014	BI-03	13	19	16	42	0	3	6	46	36	31
2014	BI-04	0	14	21	50	14	0	0	64	14	14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	23	18	31	19	10	0	0	29	40	62
2020	BI-02	7	21	29	21	21	0	0	43	29	14
2020	BI-03	18	25	21	25	11	0	0	36	43	28
2020	BI-04	36	7	50	7	0	0	0	7	43	14
2019	BI	20	33	32	14	1	0	0	15	53	81
2019	BI-02	4	24	40	28	4	0	0	32	28	25
2019	BI-03	23	32	35	10	0	0	0	10	55	31
2018	BI	27	30	25	10	4	1	3	15	59	71
2018	BI-02	8	29	38	13	8	0	4	22	39	24
2018	BI-03	28	36	20	12	0	0	4	13	67	25
2017	BI	22	30	32	5	11	0	0	16	52	59
2017	BI-02	5	20	59	5	11	0	0	16	25	20
2017	BI-03	34	31	13	9	13	0	0	22	65	23
2017	BI-04	31	46	15	0	8	0	0	8	77	13
2014	BI	32	21	31	6	7	0	3	14	55	68
2014	BI-02	17	28	28	11	17	0	0	28	44	18
2014	BI-03	32	19	35	3	3	0	6	7	55	31
2014	BI-04	50	21	21	7	0	0	0	7	71	14

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	8	25	34	21	11	0	0	33	33	61
2020	BI-02	0	7	43	21	29	0	0	50	7	14
2020	BI-03	7	21	32	32	7	0	0	39	29	28
2020	BI-04	8	54	38	0	0	0	0	0	62	13
2019	BI	3	16	30	36	15	0	0	51	19	80
2019	BI-02	0	0	24	44	32	0	0	76	0	25
2019	BI-03	6	19	26	35	13	0	0	48	26	31
2018	BI	4	21	19	44	11	1	0	56	25	73
2018	BI-02	0	4	23	58	15	0	0	73	4	26
2018	BI-03	4	12	28	44	8	4	0	54	17	25
2017	BI	0	10	37	40	12	0	0	53	10	59
2017	BI-02	0	5	20	59	16	0	0	75	5	20
2017	BI-03	0	9	35	39	17	0	0	56	9	23
2017	BI-04	0	23	69	8	0	0	0	8	23	13
2014	BI	13	19	28	25	12	0	3	38	33	68
2014	BI-02	0	6	33	33	28	0	0	61	6	18
2014	BI-03	16	19	23	32	3	0	6	38	38	31
2014	BI-04	21	36	36	0	7	0	0	7	57	14

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	21	25	21	21	10	0	2	32	47	61
2020	BI-02	29	21	7	29	14	0	0	43	50	14
2020	BI-03	7	33	19	30	11	0	0	41	41	27
2020	BI-04	36	7	43	7	0	0	7	8	46	14
2019	BI	10	33	27	23	8	0	0	30	43	79
2019	BI-02	0	16	40	28	16	0	0	44	16	25
2019	BI-03	10	37	20	27	7	0	0	33	47	30
2018	BI	15	22	25	21	11	3	3	34	40	72
2018	BI-02	8	20	20	28	16	4	4	48	30	25
2018	BI-03	4	28	24	28	12	4	0	42	33	25
2017	BI	22	37	17	12	12	0	0	24	59	59
2017	BI-02	15	44	0	15	26	0	0	41	59	20
2017	BI-03	17	31	26	17	9	0	0	26	48	23
2017	BI-04	38	38	23	0	0	0	0	0	77	13
2014	BI	19	33	22	15	7	0	3	23	54	67
2014	BI-02	11	39	22	17	11	0	0	28	50	18
2014	BI-03	23	30	23	17	0	0	7	18	57	30
2014	BI-04	29	29	29	0	14	0	0	14	57	14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	3	16	21	37	21	0	2	59	20	62
2020	BI-02	7	7	29	29	29	0	0	57	14	14
2020	BI-03	4	14	18	43	21	0	0	64	18	28
2020	BI-04	0	14	29	43	7	0	7	54	15	14
2019	BI	5	11	20	35	28	0	1	63	16	80
2019	BI-02	0	4	8	36	52	0	0	88	4	25
2019	BI-03	10	17	13	40	20	0	0	60	27	30
2018	BI	4	18	28	28	19	1	1	49	23	72
2018	BI-02	0	8	16	48	24	0	4	75	8	25
2018	BI-03	4	24	32	16	24	0	0	40	28	25
2017	BI	0	14	35	32	17	0	2	50	14	59
2017	BI-02	0	0	39	39	16	0	5	59	0	20
2017	BI-03	0	22	30	31	17	0	0	48	22	23
2017	BI-04	0	23	38	23	15	0	0	38	23	13
2014	BI	9	9	32	26	16	1	6	46	19	68
2014	BI-02	11	6	28	28	22	6	0	53	18	18
2014	BI-03	10	6	29	32	10	0	13	48	19	31
2014	BI-04	7	7	50	21	14	0	0	36	14	14

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	15	16	44	15	11	0	0	26	31	62
2020	BI-02	7	14	29	29	21	0	0	50	21	14
2020	BI-03	14	14	50	14	7	0	0	21	29	28
2020	BI-04	21	21	50	0	7	0	0	7	43	14
2019	BI	20	28	30	21	1	0	0	22	48	81
2019	BI-02	4	20	48	28	0	0	0	28	24	25
2019	BI-03	19	26	29	26	0	0	0	26	45	31
2018	BI	15	35	31	13	3	3	1	16	52	72
2018	BI-02	8	24	44	16	4	0	4	21	33	25
2018	BI-03	16	32	28	20	0	4	0	21	50	25
2017	BI	15	24	39	8	11	3	0	20	40	59
2017	BI-02	0	25	44	15	16	0	0	31	25	20
2017	BI-03	35	22	21	4	9	9	0	14	62	23
2017	BI-04	8	23	62	0	8	0	0	8	31	13
2014	BI	19	21	41	10	6	0	3	17	41	68
2014	BI-02	6	17	56	6	17	0	0	22	22	18
2014	BI-03	26	23	35	10	0	0	6	10	52	31
2014	BI-04	29	21	36	14	0	0	0	14	50	14

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	5	21	37	21	16	37	26	62
2020	BI-02	0	21	29	43	7	50	21	14
2020	BI-03	4	18	39	14	25	39	21	28
2020	BI-04	14	29	36	21	0	21	43	14
2019	BI	12	11	37	31	9	40	23	81
2019	BI-02	0	12	24	52	12	64	12	25
2019	BI-03	19	6	45	19	10	29	26	31

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	27	32	19	5	5	5	6	67	11	62
2020	BI-02	29	36	14	7	14	0	0	64	21	14
2020	BI-03	29	25	21	7	0	7	11	65	9	28
2020	BI-04	21	43	21	0	0	7	7	75	0	14
2019	BI	28	25	19	12	5	5	6	60	19	81
2019	BI-02	32	16	20	24	4	0	4	50	29	25
2019	BI-03	29	23	10	13	6	10	10	64	24	31
2018	BI	24	29	13	15	8	4	7	60	25	75
2018	BI-02	19	22	15	7	19	7	11	50	32	27
2018	BI-03	27	23	23	19	0	4	4	54	21	26
2017	BI	29	26	10	14	8	8	5	63	25	59
2017	BI-02	20	31	10	15	20	0	5	53	36	20
2017	BI-03	35	17	13	9	0	21	4	71	12	23
2017	BI-04	23	38	8	23	8	0	0	62	31	13
2014	BI	35	35	9	6	6	1	7	77	13	68
2014	BI-02	28	50	0	17	0	0	6	82	18	18
2014	BI-03	39	23	13	0	13	3	10	70	15	31
2014	BI-04	36	43	7	7	0	0	7	85	8	14

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	47	26	10	11	5	2	74	16	62
2020	BI-02	43	21	7	14	14	0	64	29	14
2020	BI-03	57	18	7	14	0	4	78	15	28
2020	BI-04	36	43	14	7	0	0	79	7	14
2019	BI	54	26	10	5	5	0	80	10	80
2019	BI-02	38	33	13	8	8	0	71	17	24
2019	BI-03	58	16	13	6	6	0	74	13	31
2018	BI	45	25	7	12	11	0	71	23	75
2018	BI-02	48	19	7	7	19	0	67	26	27
2018	BI-03	38	31	8	15	8	0	69	23	26
2017	BI	41	33	12	7	8	0	73	15	59
2017	BI-02	25	36	10	10	20	0	61	30	20
2017	BI-03	48	26	17	9	0	0	74	9	23
2017	BI-04	46	46	8	0	0	0	92	0	13
2014	BI	57	19	7	9	7	0	76	16	68
2014	BI-02	56	28	6	6	6	0	83	11	18
2014	BI-03	65	6	13	3	13	0	71	16	31
2014	BI-04	36	43	0	21	0	0	79	21	14

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	55	32	2	6	5	87	11	62
2020	BI-02	43	29	0	21	7	71	29	14
2020	BI-03	71	18	4	4	4	89	7	28
2020	BI-04	43	57	0	0	0	100	0	14
2019	BI	58	28	5	9	1	85	10	80
2019	BI-02	42	38	8	8	4	79	13	24
2019	BI-03	65	16	3	16	0	81	16	31
2018	BI	47	36	3	8	7	83	15	75
2018	BI-02	44	33	4	4	15	78	19	27
2018	BI-03	50	38	0	12	0	88	12	26
2017	BI	46	37	8	5	3	83	8	59
2017	BI-02	35	31	10	15	10	65	25	20
2017	BI-03	57	30	13	0	0	87	0	23
2017	BI-04	38	62	0	0	0	100	0	13
2014	BI	54	38	1	1	4	93	6	68
2014	BI-02	61	39	0	0	0	100	0	18
2014	BI-03	45	42	0	3	10	87	13	31
2014	BI-04	64	36	0	0	0	100	0	14

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	55	30	7	3	5	0	85	8	60
2020	BI-02	36	43	7	14	0	0	79	14	14
2020	BI-03	70	15	7	0	7	0	85	7	27
2020	BI-04	46	54	0	0	0	0	100	0	13
2019	BI	57	28	9	4	2	0	85	6	81
2019	BI-02	56	24	12	4	4	0	80	8	25
2019	BI-03	61	19	10	6	3	0	81	10	31
2018	BI	37	36	11	9	5	1	74	15	75
2018	BI-02	33	30	7	19	7	4	65	27	27
2018	BI-03	35	46	15	0	4	0	81	4	26

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	52	21	10	2	5	10	2	82	7	62
2020	BI-02	50	14	21	7	7	0	0	64	14	14
2020	BI-03	54	21	0	0	4	18	4	95	5	28
2020	BI-04	43	29	21	0	0	7	0	77	0	14

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	55	26	16	0	3	0	81	3	62
2020	BI-02	50	29	21	0	0	0	79	0	14
2020	BI-03	50	32	11	0	7	0	82	7	28
2020	BI-04	64	14	21	0	0	0	79	0	14
2019	BI	62	20	7	7	2	1	83	10	81
2019	BI-02	60	8	12	16	4	0	68	20	25
2019	BI-03	55	26	10	6	3	0	81	10	31

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	37	34	13	11	5	71	16	62
2020	BI-02	29	64	0	7	0	93	7	14
2020	BI-03	46	21	11	14	7	68	21	28
2020	BI-04	21	36	29	14	0	57	14	14
2019	BI	43	32	15	5	5	75	10	81
2019	BI-02	40	32	8	12	8	72	20	25
2019	BI-03	42	39	13	0	6	81	6	31
2018	BI	37	33	13	7	9	71	16	75
2018	BI-02	41	22	19	7	11	63	19	27
2018	BI-03	38	35	4	8	15	73	23	26
2017	BI	36	38	14	7	7	73	13	59
2017	BI-02	30	41	10	10	10	70	20	20
2017	BI-03	44	31	17	4	4	74	8	23
2017	BI-04	23	46	15	8	8	69	15	13
2014	BI	31	43	7	10	9	74	19	68
2014	BI-02	28	44	0	28	0	72	28	18
2014	BI-03	29	39	13	3	16	68	19	31
2014	BI-04	43	43	7	7	0	86	7	14

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	45	26	15	5	8	2	72	13	62
2020	BI-02	36	43	7	7	7	0	79	14	14
2020	BI-03	50	18	14	7	11	0	68	18	28
2020	BI-04	36	36	21	0	0	7	77	0	14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	45	27	8	11	6	2	74	18	62
2020	BI-02	36	36	14	7	0	7	77	8	14
2020	BI-03	46	21	7	14	11	0	68	25	28
2020	BI-04	50	29	7	14	0	0	79	14	14
2019	BI	57	26	10	4	4	0	83	7	81
2019	BI-02	44	32	12	4	8	0	76	12	25
2019	BI-03	58	26	6	6	3	0	84	10	31
2018	BI	43	28	15	7	7	1	72	14	75
2018	BI-02	41	19	19	7	15	0	59	22	27
2018	BI-03	42	38	8	8	4	0	81	12	26
2017	BI	47	31	7	7	7	2	80	14	59
2017	BI-02	39	21	10	15	15	0	61	30	20
2017	BI-03	61	31	4	0	4	0	92	4	23
2017	BI-04	31	54	8	8	0	0	85	8	13
2014	BI	37	41	12	4	4	1	79	9	68
2014	BI-02	28	44	17	6	6	0	72	11	18
2014	BI-03	42	39	10	0	6	3	83	7	31
2014	BI-04	43	36	14	7	0	0	79	7	14

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	50	50	62
2020	BI-02	57	43	14
2020	BI-03	50	50	28
2020	BI-04	43	57	14

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	58	24	6	2	3	2	5	88	5	62
2020	BI-02	50	50	0	0	0	0	0	100	0	14
2020	BI-03	64	21	7	0	4	0	4	89	4	28
2020	BI-04	64	7	7	0	0	7	14	91	0	14

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	53	23	13	3	8	0	76	11	62
2020	BI-02	50	29	7	7	7	0	79	14	14
2020	BI-03	54	21	11	4	11	0	75	14	28
2020	BI-04	64	21	14	0	0	0	86	0	14
2019	BI	58	27	5	5	5	0	85	10	81
2019	BI-02	52	20	12	8	8	0	72	16	25
2019	BI-03	58	32	0	3	6	0	90	10	31
2018	BI	51	28	11	4	5	1	80	9	75
2018	BI-02	48	26	7	7	7	4	77	15	27
2018	BI-03	54	31	8	0	8	0	85	8	26
2017	BI	52	26	7	10	5	0	78	15	59
2017	BI-02	44	26	5	20	5	0	70	25	20
2017	BI-03	61	26	8	0	4	0	87	4	23
2017	BI-04	46	31	8	8	8	0	77	15	13
2014	BI	46	34	9	7	4	0	79	12	68
2014	BI-02	44	44	6	6	0	0	89	6	18
2014	BI-03	45	26	13	6	10	0	71	16	31
2014	BI-04	57	29	7	7	0	0	86	7	14

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	34	34	13	6	6	6	0	72	14	62
2020	BI-02	29	36	14	14	0	7	0	69	15	14
2020	BI-03	39	32	14	4	7	4	0	74	11	28
2020	BI-04	29	36	14	0	7	14	0	75	8	14
2019	BI	28	31	17	14	7	2	0	61	22	81
2019	BI-02	28	36	8	16	8	4	0	67	25	25
2019	BI-03	29	29	19	13	10	0	0	58	23	31
2018	BI	23	36	12	9	11	7	1	65	22	74
2018	BI-02	31	27	15	0	12	12	4	68	14	26
2018	BI-03	27	35	15	19	4	0	0	62	23	26
2017	BI	24	31	15	12	14	3	0	57	27	58
2017	BI-02	31	33	21	5	10	0	0	64	16	19
2017	BI-03	31	22	13	13	13	8	0	57	29	23
2017	BI-04	0	46	15	15	23	0	0	46	38	13
2014	BI	25	50	10	7	4	3	0	77	12	68
2014	BI-02	22	67	6	6	0	0	0	89	6	18
2014	BI-03	23	45	13	6	10	3	0	70	17	31
2014	BI-04	29	43	14	7	0	7	0	77	8	14

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	36	36	11	10	7	0	0	72	16	61
2020	BI-02	29	50	0	21	0	0	0	79	21	14
2020	BI-03	46	25	14	4	11	0	0	71	14	28
2020	BI-04	21	50	21	0	7	0	0	71	7	14
2019	BI	22	41	16	9	12	0	0	63	21	81
2019	BI-02	36	32	8	8	16	0	0	68	24	25
2019	BI-03	19	42	16	13	10	0	0	61	23	31
2018	BI	20	35	12	16	12	4	1	58	30	75
2018	BI-02	30	22	7	15	11	11	4	61	30	27
2018	BI-03	15	35	19	15	15	0	0	50	31	26
2017	BI	25	34	15	13	12	0	0	60	25	59
2017	BI-02	30	36	15	10	10	0	0	65	20	20
2017	BI-03	35	26	13	13	13	0	0	61	26	23
2017	BI-04	8	46	15	15	15	0	0	54	31	13
2014	BI	25	38	22	7	6	1	0	64	13	68
2014	BI-02	33	28	33	6	0	0	0	61	6	18
2014	BI-03	23	39	19	3	13	3	0	63	17	31
2014	BI-04	21	50	14	14	0	0	0	71	14	14

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	24	31	23	11	6	5	0	58	19	62
2020	BI-02	14	43	21	14	0	7	0	62	15	14
2020	BI-03	32	29	14	14	7	4	0	63	22	28
2020	BI-04	14	36	36	0	7	7	0	54	8	14
2019	BI	14	33	18	20	14	3	0	47	35	80
2019	BI-02	20	32	16	12	16	4	0	54	29	25
2019	BI-03	17	23	17	27	13	3	0	41	41	30
2018	BI	12	28	20	20	13	5	1	43	36	75
2018	BI-02	19	22	11	19	11	15	4	50	36	27
2018	BI-03	8	35	27	19	12	0	0	42	31	26
2017	BI	17	34	19	17	12	2	0	52	29	59
2017	BI-02	20	36	15	15	15	0	0	56	30	20
2017	BI-03	26	22	22	13	13	4	0	50	27	23
2017	BI-04	0	46	23	23	8	0	0	46	31	13
2014	BI	15	38	26	12	3	6	0	56	16	68
2014	BI-02	22	33	28	11	0	6	0	59	12	18
2014	BI-03	13	39	26	10	6	6	0	55	17	31
2014	BI-04	14	36	29	14	0	7	0	54	15	14

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	16	26	19	27	10	2	0	43	38	62
2020	BI-02	7	43	14	36	0	0	0	50	36	14
2020	BI-03	18	21	25	18	14	4	0	41	33	28
2020	BI-04	14	29	7	43	7	0	0	43	50	14
2019	BI	14	35	15	22	14	1	0	49	36	81
2019	BI-02	8	48	16	8	20	0	0	56	28	25
2019	BI-03	23	26	10	26	13	3	0	50	40	31
2018	BI	9	35	21	17	13	3	1	46	32	75
2018	BI-02	15	30	15	15	15	7	4	50	33	27
2018	BI-03	4	42	19	19	15	0	0	46	35	26
2017	BI	15	29	22	15	19	0	0	44	34	59
2017	BI-02	15	20	31	15	20	0	0	35	35	20
2017	BI-03	17	39	4	17	22	0	0	57	39	23
2017	BI-04	0	31	46	15	8	0	0	31	23	13
2014	BI	7	43	22	21	6	1	0	51	27	68
2014	BI-02	6	50	33	11	0	0	0	56	11	18
2014	BI-03	3	42	23	23	6	3	0	47	30	31
2014	BI-04	14	29	14	29	14	0	0	43	43	14

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	24	31	18	8	5	13	2	64	15	62
2020	BI-02	14	29	29	0	14	7	7	50	17	14
2020	BI-03	36	29	14	4	4	14	0	75	8	28
2020	BI-04	21	36	14	14	0	14	0	67	17	14
2019	BI	30	23	19	9	7	10	2	61	18	81
2019	BI-02	28	12	16	12	20	8	4	45	36	25
2019	BI-03	39	32	13	6	0	6	3	79	7	31

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	31	42	19	6	2	0	73	8	62
2020	BI-02	29	50	14	7	0	0	79	7	14
2020	BI-03	29	46	14	11	0	0	75	11	28
2020	BI-04	36	36	29	0	0	0	71	0	14
2019	BI	26	40	22	6	6	0	65	12	81
2019	BI-02	16	60	8	4	12	0	76	16	25
2019	BI-03	35	23	32	3	6	0	58	10	31
2018	BI	23	47	15	14	0	1	71	14	74
2018	BI-02	26	44	11	15	0	4	73	15	27
2018	BI-03	20	48	20	12	0	0	68	12	25
2017	BI	25	41	18	10	2	3	69	12	59
2017	BI-02	20	51	15	10	5	0	70	15	20
2017	BI-03	26	26	30	9	0	9	58	10	23
2017	BI-04	15	62	8	15	0	0	77	15	13
2014	BI	19	54	16	7	3	0	74	10	68
2014	BI-02	17	61	11	11	0	0	78	11	18
2014	BI-03	16	52	19	10	3	0	68	13	31
2014	BI-04	21	57	14	0	7	0	79	7	14

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	23	27	16	24	8	2	51	33	62
2020	BI-02	29	29	7	36	0	0	57	36	14
2020	BI-03	25	29	14	21	7	4	56	30	28
2020	BI-04	7	36	21	29	7	0	43	36	14
2019	BI	15	33	18	25	9	1	48	34	80
2019	BI-02	16	28	16	28	8	4	46	38	25
2019	BI-03	16	45	10	16	13	0	61	29	31

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	26	31	23	10	3	6	2	61	14	62
2020	BI-02	7	43	21	21	0	0	7	54	23	14
2020	BI-03	39	25	21	7	4	4	0	67	11	28
2020	BI-04	21	43	14	7	0	14	0	75	8	14
2019	BI	25	33	19	19	4	0	1	59	23	81
2019	BI-02	20	36	24	16	0	0	4	58	17	25
2019	BI-03	35	26	13	19	6	0	0	61	26	31
2018	BI	22	32	18	22	5	1	0	55	27	74
2018	BI-02	22	19	26	26	4	4	0	42	31	27
2018	BI-03	16	40	16	20	8	0	0	56	28	25
2017	BI	29	46	10	12	3	0	0	75	15	59
2017	BI-02	35	46	10	5	5	0	0	80	10	20
2017	BI-03	22	48	4	22	4	0	0	70	26	23
2017	BI-04	23	46	23	8	0	0	0	69	8	13
2014	BI	29	32	21	9	4	3	1	65	14	68
2014	BI-02	28	44	22	0	0	0	6	76	0	18
2014	BI-03	26	23	19	16	10	6	0	52	28	31
2014	BI-04	43	36	14	7	0	0	0	79	7	14

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	22	40	23	8	2	5	65	11	60
2020	BI-02	0	71	21	7	0	0	71	7	14
2020	BI-03	36	29	18	11	4	4	67	15	28
2020	BI-04	8	50	25	0	0	17	70	0	12
2019	BI	27	37	19	11	5	1	65	16	81
2019	BI-02	28	32	16	16	4	4	63	21	25
2019	BI-03	32	32	19	10	6	0	65	16	31
2018	BI	19	45	19	14	1	3	65	15	74
2018	BI-02	22	30	22	15	4	7	56	20	27
2018	BI-03	16	56	20	8	0	0	72	8	25

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	18	26	23	8	11	11	2	51	23	61
2020	BI-02	7	36	29	21	0	7	0	46	23	14
2020	BI-03	21	25	21	0	18	14	0	54	21	28
2020	BI-04	15	23	23	8	8	15	8	50	20	13
2019	BI	14	20	16	26	16	7	1	36	46	81
2019	BI-02	16	20	16	24	12	12	0	41	41	25
2019	BI-03	16	23	19	16	23	3	0	40	40	31
2018	BI	14	16	22	21	21	7	0	32	44	73
2018	BI-02	22	15	26	15	15	7	0	40	32	27
2018	BI-03	12	16	20	24	24	4	0	29	50	25
2017	BI	15	20	12	24	23	3	2	38	50	59
2017	BI-02	15	30	15	15	15	5	6	50	33	20
2017	BI-03	17	13	13	22	30	4	0	32	54	23
2017	BI-04	8	23	0	46	23	0	0	31	69	13
2014	BI	13	21	21	16	21	9	0	37	40	68
2014	BI-02	6	33	22	22	11	6	0	41	35	18
2014	BI-03	19	10	19	13	26	13	0	33	44	31
2014	BI-04	14	29	21	7	21	7	0	46	31	14

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	21	32	21	15	8	2	2	55	23	62
2020	BI-02	14	43	14	29	0	0	0	57	29	14
2020	BI-03	29	29	21	11	11	0	0	57	21	28
2020	BI-04	7	43	14	14	7	7	7	58	25	14
2019	BI	15	26	24	23	11	1	0	42	34	80
2019	BI-02	8	32	16	28	16	0	0	40	44	25
2019	BI-03	23	23	19	16	16	3	0	47	33	31
2018	BI	12	38	12	22	12	4	0	52	35	74
2018	BI-02	22	30	7	19	15	7	0	56	36	27
2018	BI-03	4	36	20	28	8	4	0	42	38	25
2017	BI	22	29	17	19	14	0	0	51	32	59
2017	BI-02	15	36	5	30	15	0	0	51	44	20
2017	BI-03	35	9	26	13	17	0	0	44	31	23
2017	BI-04	8	54	23	8	8	0	0	62	15	13
2014	BI	24	28	24	13	12	0	0	51	25	68
2014	BI-02	17	22	33	22	6	0	0	39	28	18
2014	BI-03	26	23	23	10	19	0	0	48	29	31
2014	BI-04	21	43	14	14	7	0	0	64	21	14

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	11	27	21	15	19	5	2	41	36	62
2020	BI-02	0	36	29	21	7	7	0	38	31	14
2020	BI-03	18	32	11	11	21	7	0	54	35	28
2020	BI-04	14	7	36	7	29	0	7	23	38	14
2019	BI	16	23	15	22	20	2	1	41	44	81
2019	BI-02	8	32	12	28	20	0	0	40	48	25
2019	BI-03	23	16	16	16	23	6	0	41	41	31
2018	BI	18	24	9	19	28	0	1	42	48	74
2018	BI-02	15	26	4	26	30	0	0	41	56	27
2018	BI-03	8	32	16	12	32	0	0	40	44	25
2017	BI	20	22	10	20	23	2	2	44	45	59
2017	BI-02	20	16	10	30	25	0	0	36	54	20
2017	BI-03	31	17	9	13	26	4	0	50	41	23
2017	BI-04	8	38	15	15	15	0	8	50	33	13
2014	BI	25	19	16	18	22	0	0	44	40	68
2014	BI-02	22	17	17	17	28	0	0	39	44	18
2014	BI-03	26	16	23	19	16	0	0	42	35	31
2014	BI-04	29	29	7	7	29	0	0	57	36	14

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	37	24	19	6	13	0	61	19	62
2020	BI-02	50	29	7	0	14	0	79	14	14
2020	BI-03	39	21	25	4	11	0	61	14	28
2020	BI-04	21	29	21	14	14	0	50	29	14
2019	BI	48	30	12	2	5	2	80	8	81
2019	BI-02	60	20	16	4	0	0	80	4	25
2019	BI-03	39	39	13	3	6	0	77	10	31

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	37	32	19	8	2	2	70	10	62
2020	BI-02	36	29	29	7	0	0	64	7	14
2020	BI-03	36	36	21	7	0	0	71	7	28
2020	BI-04	36	36	7	7	7	7	77	15	14
2019	BI	44	26	21	7	0	1	71	8	81
2019	BI-02	48	24	24	4	0	0	72	4	25
2019	BI-03	42	29	23	6	0	0	71	6	31

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	81	6	3	2	3	2	3	92	5	62
2020	BI-02	86	0	7	0	7	0	0	86	7	14
2020	BI-03	79	11	0	4	4	4	0	93	7	28
2020	BI-04	86	0	0	0	0	0	14	100	0	14
2019	BI	74	12	1	1	5	5	1	92	7	81
2019	BI-02	72	16	0	0	8	4	0	92	8	25
2019	BI-03	65	16	3	3	6	6	0	86	10	31

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	74	13	3	0	0	0	10	96	0	62
2020	BI-02	86	14	0	0	0	0	0	100	0	14
2020	BI-03	71	14	4	0	0	0	11	96	0	28
2020	BI-04	79	7	0	0	0	0	14	100	0	14
2019	BI	82	3	1	3	1	1	9	94	4	79
2019	BI-02	92	4	0	4	0	0	0	96	4	24
2019	BI-03	80	0	3	3	3	3	7	89	7	30

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	21	56	11	3	5	3	80	8	62
2020	BI-02	7	57	14	7	0	14	75	8	14
2020	BI-03	29	54	11	0	7	0	82	7	28
2020	BI-04	14	71	7	7	0	0	86	7	14
2019	BI	33	35	16	11	4	1	69	15	81
2019	BI-02	44	24	12	16	4	0	68	20	25
2019	BI-03	32	32	19	6	6	3	67	13	31
2018	BI	26	36	26	5	5	1	63	11	73
2018	BI-02	26	26	26	7	11	4	54	19	27
2018	BI-03	33	33	29	0	4	0	67	4	24
2017	BI	22	39	19	10	7	3	63	17	59
2017	BI-02	15	46	15	10	10	5	64	21	20
2017	BI-03	26	35	13	13	9	4	64	23	23
2017	BI-04	15	46	38	0	0	0	62	0	13

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	36	41	8	8	5	2	78	13	61
2020	BI-02	36	43	7	14	0	0	79	14	14
2020	BI-03	41	37	4	7	7	4	81	15	27
2020	BI-04	21	57	14	7	0	0	79	7	14
2019	BI	39	34	10	9	5	4	75	14	80
2019	BI-02	54	38	0	4	4	0	92	8	24
2019	BI-03	48	16	13	6	10	6	69	17	31
2018	BI	36	44	12	3	5	0	80	8	75
2018	BI-02	41	48	11	0	0	0	89	0	27
2018	BI-03	35	42	12	4	8	0	77	12	26
2017	BI	37	39	15	7	2	0	77	8	59
2017	BI-02	25	65	5	5	0	0	90	5	20
2017	BI-03	48	22	21	9	0	0	70	9	23
2017	BI-04	31	31	23	8	8	0	62	15	13
2014	BI	40	41	10	1	4	3	83	6	68
2014	BI-02	17	67	11	0	0	6	88	0	18
2014	BI-03	55	23	6	3	10	3	80	13	31
2014	BI-04	36	57	7	0	0	0	93	0	14

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	35	34	21	5	0	5	0	73	5	62
2020	BI-02	29	43	21	7	0	0	0	71	7	14
2020	BI-03	43	39	7	4	0	7	0	88	4	28
2020	BI-04	29	21	43	0	0	7	0	54	0	14
2019	BI	52	28	7	7	0	4	1	84	8	81
2019	BI-02	68	16	0	12	0	4	0	88	13	25
2019	BI-03	61	19	10	6	0	3	0	83	7	31
2018	BI	42	38	14	1	1	3	1	83	3	74
2018	BI-02	52	33	7	0	0	4	4	92	0	27
2018	BI-03	42	38	19	0	0	0	0	81	0	26
2017	BI	39	34	15	7	3	2	0	74	10	59
2017	BI-02	35	41	20	0	5	0	0	75	5	20
2017	BI-03	39	26	13	13	4	4	0	69	18	23
2017	BI-04	31	46	15	8	0	0	0	77	8	13
2014	BI	49	32	13	1	3	1	0	82	4	68
2014	BI-02	28	50	17	6	0	0	0	78	6	18
2014	BI-03	52	29	10	0	6	3	0	83	7	31
2014	BI-04	57	29	14	0	0	0	0	86	0	14

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	31	23	31	5	3	8	58	9	62
2020	BI-02	29	36	29	7	0	0	64	7	14
2020	BI-03	36	21	29	0	4	11	64	4	28
2020	BI-04	21	21	29	7	7	14	50	17	14

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	34	36	16	7	3	2	2	73	10	61
2020	BI-03	39	36	11	4	7	4	0	78	11	28

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	52	34	7	3	3	87	7	61
2020	BI-03	57	32	4	4	4	89	7	28
2019	BI	43	40	7	5	5	83	10	81
2019	BI-02	64	20	4	8	4	84	12	25
2019	BI-03	45	35	6	3	10	81	13	31
2018	BI	47	30	9	11	3	77	14	74
2018	BI-02	59	19	11	7	4	78	11	27
2018	BI-03	42	38	8	8	4	81	12	26
2017	BI	44	37	8	7	3	81	10	59
2017	BI-02	44	36	10	5	5	80	10	20
2017	BI-03	48	30	9	9	4	78	13	23
2017	BI-04	38	46	8	8	0	85	8	13
2014	BI	56	28	12	1	3	84	4	68
2014	BI-02	67	28	6	0	0	94	0	18
2014	BI-03	48	26	19	0	6	74	6	31
2014	BI-04	71	21	0	7	0	93	7	14

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	38	37	13	8	3	0	75	12	60
2020	BI-02	43	29	21	7	0	0	71	7	14
2020	BI-03	39	36	11	7	7	0	75	14	28
2019	BI	38	41	10	5	6	0	79	11	81
2019	BI-02	48	28	12	4	8	0	76	12	25
2019	BI-03	42	39	3	10	6	0	81	16	31
2018	BI	41	31	11	11	5	1	73	16	75
2018	BI-02	41	30	11	11	4	4	73	15	27
2018	BI-03	46	31	4	12	8	0	77	19	26
2017	BI	44	29	13	7	7	0	73	14	59
2017	BI-02	49	26	10	5	10	0	75	15	20
2017	BI-03	44	26	17	4	9	0	70	13	23
2017	BI-04	31	46	8	15	0	0	77	15	13
2014	BI	37	46	10	1	4	1	84	6	68
2014	BI-02	50	33	17	0	0	0	83	0	18
2014	BI-03	29	45	10	3	10	3	77	13	31
2014	BI-04	36	57	7	0	0	0	93	0	14

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	42	31	19	7	2	0	73	8	59
2020	BI-02	43	29	21	7	0	0	71	7	14
2020	BI-03	43	29	21	4	4	0	71	7	28
2019	BI	35	43	9	7	6	0	78	14	81
2019	BI-02	40	32	8	12	8	0	72	20	25
2019	BI-03	35	45	3	6	10	0	81	16	31
2018	BI	37	31	12	12	7	1	69	19	75
2018	BI-02	37	30	11	11	7	4	69	19	27
2018	BI-03	38	35	8	12	8	0	73	19	26
2017	BI	36	38	12	8	7	0	73	15	59
2017	BI-02	35	41	10	5	10	0	75	15	20
2017	BI-03	44	22	17	9	9	0	66	17	23
2017	BI-04	15	69	8	8	0	0	85	8	13
2014	BI	38	44	12	0	4	1	84	4	68
2014	BI-02	56	28	17	0	0	0	83	0	18
2014	BI-03	32	45	10	0	10	3	80	10	31
2014	BI-04	29	64	7	0	0	0	93	0	14

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	52	15	15	12	5	2	0	68	17	60
2020	BI-03	54	21	4	14	7	0	0	75	21	28
2020	BI-04	64	7	21	0	0	7	0	77	0	14
2019	BI	36	35	16	9	4	1	0	71	13	81
2019	BI-02	52	20	20	0	4	4	0	75	4	25
2019	BI-03	32	29	16	16	6	0	0	61	23	31
2018	BI	33	28	19	8	11	0	1	62	19	75
2018	BI-02	30	33	15	7	15	0	0	63	22	27
2018	BI-03	35	27	23	8	8	0	0	62	15	26
2017	BI	34	30	12	12	9	2	2	66	21	58
2017	BI-02	39	26	10	20	5	0	0	65	25	20
2017	BI-03	44	13	13	13	13	4	0	59	27	23
2017	BI-04	8	75	8	0	0	0	8	91	0	12
2014	BI	37	31	19	6	6	0	1	69	12	68
2014	BI-02	44	28	22	0	6	0	0	72	6	18
2014	BI-03	39	29	13	10	10	0	0	68	19	31
2014	BI-04	29	36	21	7	0	0	7	69	8	14

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	BI	27	31	42	62
2020	BI-02	14	14	71	14
2020	BI-03	25	39	36	28
2020	BI-04	29	36	36	14
2019	BI	20	51	30	81
2019	BI-02	24	44	32	25
2019	BI-03	13	48	39	31
2018	BI	23	48	29	75
2018	BI-02	11	41	48	27
2018	BI-03	31	46	23	26
2017	BI	20	55	25	59
2017	BI-02	15	41	44	20
2017	BI-03	9	70	21	23
2017	BI-04	46	46	8	13
2014	BI	16	50	34	68
2014	BI-02	11	50	39	18
2014	BI-03	16	45	39	31
2014	BI-04	29	50	21	14

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	BI	6	41	12	12	12	18	17
2019	BI	19	19	19	25	13	6	16
2018	BI	6	41	29	6	18	0	17
2017	BI	8	25	33	0	25	8	12
2014	BI	18	9	45	18	9999	9	11

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	8	92	62
2020	BI-04	0	100	14
2019	BI	14	86	81
2019	BI-02	20	80	25
2019	BI-03	16	84	31
2018	BI	13	87	75
2018	BI-02	19	81	27

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	BI	50	50	10

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	BI	0	100	10
2018	BI	0	100	10

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	BI	0	100	10
2018	BI	0	100	10

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	BI	0	100	10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	BI	0	100	10
2018	BI	0	100	10

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	BI	0	100	10

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	BI	50	50	10

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	BI	50	50	10

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	BI	50	50	10

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	BI	0	100	10
2018	BI	0	100	10

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	BI	0	100	10

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	BI	0	100	10

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	BI	0	100	10

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	BI	0	100	10

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	BI	50	50	10

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	BI	0	100	10

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	BI	0	100	10
2018	BI	0	100	10

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	BI	0	100	10

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	BI	0	100	10
2018	BI	0	100	10

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	BI	0	100	10

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	BI	0	100	10

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	BI	0	100	10
2018	BI	0	100	10

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	BI	0	100	10

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	BI	0	100	10
2018	BI	0	100	10

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	BI	0	100	10
2018	BI	0	100	10

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	BI	0	100	10

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	BI	0	100	10
2018	BI	0	100	10

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	BI	0	100	10

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	BI	0	100	10

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	BI	0	100	10
2018	BI	0	100	10

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	BI	0	100	10
2018	BI	0	100	10

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	BI	0	100	10
2018	BI	0	100	10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	16	10	13	6	10	32	13	47	29	62
2020	BI-02	7	14	21	14	7	29	7	33	33	14
2020	BI-03	18	14	11	7	11	25	14	53	29	28
2020	BI-04	14	0	0	0	7	57	21	67	33	14
2019	BI	11	16	16	11	12	21	12	41	35	81
2019	BI-02	12	20	16	12	16	16	8	42	37	25
2019	BI-03	13	13	10	13	13	23	16	42	42	31
2018	BI	14	14	22	7	10	26	8	42	25	73
2018	BI-02	7	19	26	15	4	11	19	37	26	27
2018	BI-03	16	8	20	4	12	36	4	40	27	25
2017	BI	17	14	19	5	12	25	9	46	26	59
2017	BI-02	10	25	20	0	15	20	11	50	21	20
2017	BI-03	13	9	13	9	13	39	4	38	38	23
2017	BI-04	15	8	31	8	8	15	15	33	22	13
2014	BI	12	18	24	12	3	26	6	43	22	68
2014	BI-02	17	28	22	11	6	11	6	53	20	18
2014	BI-03	13	10	19	13	3	35	6	39	28	31
2014	BI-04	7	21	36	7	0	29	0	40	10	14

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	29	27	21	3	8	11	0	64	13	62
2020	BI-02	7	36	21	7	7	21	0	55	18	14
2020	BI-03	32	36	7	4	7	14	0	79	13	28
2020	BI-04	43	14	36	0	7	0	0	57	7	14
2019	BI	31	31	17	11	4	6	0	66	16	81
2019	BI-02	44	20	16	20	0	0	0	64	20	25
2019	BI-03	32	35	10	3	6	13	0	78	11	31
2018	BI	22	42	16	5	8	3	3	68	14	73
2018	BI-02	26	48	11	7	0	0	7	80	8	27
2018	BI-03	16	44	20	4	12	4	0	63	17	25
2017	BI	24	42	17	2	12	3	0	68	14	59
2017	BI-02	20	49	16	5	10	0	0	69	15	20
2017	BI-03	26	35	13	0	17	9	0	67	19	23
2017	BI-04	15	46	31	0	8	0	0	62	8	13
2014	BI	18	28	19	13	3	18	1	56	20	68
2014	BI-02	11	39	6	28	0	17	0	60	33	18
2014	BI-03	16	26	19	10	6	19	3	54	21	31
2014	BI-04	36	21	21	7	0	14	0	67	8	14

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	BI	7	93	81
2018	BI	7	93	75

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	18	15	11	2	5	42	8	65	13	62
2020	BI-02	7	21	21	7	7	29	7	44	22	14
2020	BI-03	21	21	7	0	4	39	7	80	7	28
2020	BI-04	14	0	0	0	0	71	14	100	0	14
2019	BI	14	12	20	4	6	31	14	47	18	81
2019	BI-02	20	12	20	8	8	24	8	47	24	25
2019	BI-03	13	13	10	3	6	35	19	57	21	31
2018	BI	15	25	23	1	1	31	4	61	4	75
2018	BI-02	19	33	22	0	0	15	11	70	0	27
2018	BI-03	8	23	23	4	0	42	0	53	7	26
2017	BI	14	17	19	5	2	34	11	55	12	59
2017	BI-02	10	39	10	5	5	20	11	71	14	20
2017	BI-03	13	9	17	4	0	52	4	50	10	23
2017	BI-04	8	0	38	8	0	31	15	14	14	13
2014	BI	10	18	28	3	1	34	6	46	7	68
2014	BI-02	6	28	28	6	0	28	6	50	8	18
2014	BI-03	16	13	23	0	3	35	10	53	6	31
2014	BI-04	7	14	36	7	0	36	0	33	11	14

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	29	31	23	2	3	13	0	69	6	62
2020	BI-02	7	43	29	0	7	14	0	58	8	14
2020	BI-03	32	36	11	4	0	18	0	83	4	28
2020	BI-04	43	21	29	0	0	7	0	69	0	14
2019	BI	35	31	12	5	4	14	0	76	10	81
2019	BI-02	48	20	16	12	0	4	0	71	13	25
2019	BI-03	35	29	6	3	6	19	0	80	12	31
2018	BI	28	41	17	5	3	4	1	73	8	75
2018	BI-02	41	41	11	0	0	4	4	88	0	27
2018	BI-03	19	46	19	8	4	4	0	68	12	26
2017	BI	32	31	22	7	0	8	0	69	7	59
2017	BI-02	35	41	15	5	0	5	0	79	5	20
2017	BI-03	31	22	26	9	0	13	0	60	10	23
2017	BI-04	23	31	31	8	0	8	0	58	8	13
2014	BI	21	29	26	1	1	21	0	63	4	68
2014	BI-02	17	33	28	0	0	22	0	64	0	18
2014	BI-03	29	19	19	0	3	29	0	68	5	31
2014	BI-04	14	50	21	7	0	7	0	69	8	14

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	40	34	15	6	3	2	75	10	62
2020	BI-02	50	21	14	14	0	0	71	14	14
2020	BI-03	29	36	21	7	4	4	67	11	28
2020	BI-04	57	36	7	0	0	0	93	0	14

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	36	30	20	10	5	0	66	15	61
2020	BI-02	29	29	7	36	0	0	57	36	14
2020	BI-03	30	37	22	0	11	0	67	11	27
2020	BI-04	50	14	29	7	0	0	64	7	14
2019	BI	17	26	31	9	17	0	43	26	81
2019	BI-02	12	28	32	8	20	0	40	28	25
2019	BI-03	16	23	35	3	23	0	39	26	31
2018	BI	14	24	32	14	14	3	39	28	74
2018	BI-02	11	26	33	15	11	4	38	27	27
2018	BI-03	20	24	28	12	16	0	44	28	25
2017	BI	15	24	36	10	15	0	39	25	59
2017	BI-02	15	30	41	5	10	0	44	15	20
2017	BI-03	8	17	31	13	31	0	26	44	23
2017	BI-04	15	23	46	15	0	0	38	15	13

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	8	19	32	18	23	0	27	40	62
2020	BI-02	14	14	50	7	14	0	29	21	14
2020	BI-03	11	18	36	25	11	0	29	36	28
2020	BI-04	0	21	14	21	43	0	21	64	14
2019	BI	10	25	31	20	15	0	35	35	81
2019	BI-02	8	36	32	16	8	0	44	24	25
2019	BI-03	6	26	39	10	19	0	32	29	31
2018	BI	11	28	27	19	14	1	40	33	74
2018	BI-02	11	41	26	11	11	0	52	22	27
2018	BI-03	16	24	40	20	0	0	40	20	25
2017	BI	8	26	22	29	15	0	34	44	59
2017	BI-02	5	36	20	30	10	0	41	39	20
2017	BI-03	17	26	26	22	9	0	43	31	23
2017	BI-04	0	0	23	46	31	0	0	77	13

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	16	35	18	15	16	0	0	52	31	62
2020	BI-02	29	43	14	7	7	0	0	71	14	14
2020	BI-03	14	39	25	11	11	0	0	54	21	28
2020	BI-04	7	29	7	36	21	0	0	36	57	14
2019	BI	22	42	22	9	5	0	0	64	14	81
2019	BI-02	32	52	16	0	0	0	0	84	0	25
2019	BI-03	23	39	19	10	10	0	0	61	19	31
2018	BI	26	38	18	11	4	1	1	66	15	73
2018	BI-02	41	37	11	4	4	0	4	81	8	27
2018	BI-03	25	50	21	4	0	0	0	75	4	24
2017	BI	24	30	32	7	7	0	0	55	14	59
2017	BI-02	36	30	30	0	5	0	0	65	5	20
2017	BI-03	31	35	17	9	9	0	0	66	17	23
2017	BI-04	0	15	62	15	8	0	0	15	23	13

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	13	23	23	18	21	0	2	37	40	61
2020	BI-02	21	21	29	21	7	0	0	43	29	14
2020	BI-03	11	30	26	11	19	0	4	42	31	27
2020	BI-04	7	14	21	21	36	0	0	21	57	14
2019	BI	11	19	29	21	19	0	1	30	41	80
2019	BI-02	16	24	44	8	8	0	0	40	16	25
2019	BI-03	13	20	27	17	23	0	0	33	40	30
2018	BI	11	35	20	18	15	1	0	47	33	74
2018	BI-02	11	48	15	7	15	4	0	62	23	27
2018	BI-03	16	40	24	16	4	0	0	56	20	25
2017	BI	11	27	27	20	15	0	0	38	36	59
2017	BI-02	16	25	25	25	10	0	0	41	35	20
2017	BI-03	13	39	21	13	13	0	0	52	26	23
2017	BI-04	0	0	46	31	23	0	0	0	54	13

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	16	28	23	13	20	0	44	33	61
2020	BI-02	36	29	21	7	7	0	64	14	14
2020	BI-03	11	37	26	11	15	0	48	26	27
2020	BI-04	7	21	14	21	36	0	29	57	14
2019	BI	36	35	13	8	5	4	74	13	80
2019	BI-02	44	36	12	4	4	0	80	8	25
2019	BI-03	40	27	10	10	7	7	71	18	30
2018	BI	41	29	14	7	3	7	75	10	73
2018	BI-02	52	19	15	4	4	7	76	8	27
2018	BI-03	44	36	8	4	0	8	87	4	25
2017	BI	27	37	19	7	3	7	69	11	59
2017	BI-02	36	39	15	5	0	5	79	5	20
2017	BI-03	30	35	13	4	9	9	71	14	23
2017	BI-04	8	38	38	15	0	0	46	15	13

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	8	19	26	21	26	27	47	62
2020	BI-02	0	21	36	29	14	21	43	14
2020	BI-03	18	14	29	18	21	32	39	28
2020	BI-04	0	14	21	29	36	14	64	14
2019	BI	22	26	26	14	12	48	26	81
2019	BI-02	24	32	24	12	8	56	20	25
2019	BI-03	26	26	26	6	16	52	23	31
2018	BI	25	23	21	19	12	48	32	73
2018	BI-02	19	31	31	8	12	50	19	26
2018	BI-03	28	28	20	20	4	56	24	25
2017	BI	16	32	22	15	15	48	30	59
2017	BI-02	16	49	20	15	0	65	15	20
2017	BI-03	22	17	26	17	17	39	34	23
2017	BI-04	8	23	23	15	31	31	46	13

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	24	19	13	18	15	11	49	36	62
2020	BI-02	21	36	14	29	0	0	57	29	14
2020	BI-03	25	14	21	11	14	14	46	29	28
2020	BI-04	21	14	0	14	29	21	45	55	14

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	27	27	29	11	3	0	2	56	15	62
2020	BI-02	21	29	43	7	0	0	0	50	7	14
2020	BI-03	32	21	32	11	4	0	0	54	14	28
2020	BI-04	14	50	21	0	7	0	7	69	8	14
2019	BI	28	39	19	8	6	1	0	67	14	80
2019	BI-02	33	38	13	4	8	4	0	74	13	24
2019	BI-03	26	32	26	10	6	0	0	58	16	31
2018	BI	20	39	24	8	5	1	1	61	14	74
2018	BI-02	27	27	27	8	4	4	4	58	13	26
2018	BI-03	15	54	15	4	12	0	0	69	15	26
2017	BI	22	36	23	12	7	0	0	58	19	59
2017	BI-02	26	25	20	25	5	0	0	51	30	20
2017	BI-03	17	48	21	4	9	0	0	66	13	23
2017	BI-04	15	38	38	8	0	0	0	54	8	13

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	10	29	37	16	8	0	39	24	62
2020	BI-02	0	36	50	7	7	0	36	14	14
2020	BI-03	14	29	39	14	4	0	43	18	28
2020	BI-04	14	21	29	21	14	0	36	36	14
2019	BI	19	40	26	11	4	0	59	15	80
2019	BI-02	25	38	29	4	4	0	63	8	24
2019	BI-03	16	42	23	13	6	0	58	19	31
2018	BI	12	42	28	14	1	3	56	15	74
2018	BI-02	12	46	23	8	4	8	63	13	26
2018	BI-03	12	46	35	8	0	0	58	8	26
2017	BI	14	34	34	14	5	0	48	19	59
2017	BI-02	16	35	39	10	0	0	51	10	20
2017	BI-03	13	39	30	13	4	0	52	17	23
2017	BI-04	8	23	38	23	8	0	31	31	13

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	23	35	23	10	10	0	0	58	19	62
2020	BI-02	7	43	29	14	7	0	0	50	21	14
2020	BI-03	32	29	21	4	14	0	0	61	18	28
2020	BI-04	14	50	29	7	0	0	0	64	7	14
2019	BI	30	36	20	5	8	0	1	67	13	80
2019	BI-02	46	25	17	0	8	0	4	74	9	24
2019	BI-03	26	35	23	10	6	0	0	61	16	31
2018	BI	23	31	34	4	5	1	1	56	10	74
2018	BI-02	23	27	35	0	8	4	4	54	8	26
2018	BI-03	19	38	27	8	8	0	0	58	15	26
2017	BI	24	29	25	10	10	2	0	54	20	59
2017	BI-02	20	36	30	5	10	0	0	56	15	20
2017	BI-03	31	13	26	17	9	4	0	46	27	23
2017	BI-04	8	54	23	8	8	0	0	62	15	13

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	40	29	18	5	6	2	70	11	62
2020	BI-02	36	29	29	7	0	0	64	7	14
2020	BI-03	43	25	14	4	11	4	70	15	28
2020	BI-04	36	50	14	0	0	0	86	0	14
2019	BI	41	25	19	8	6	1	67	14	80
2019	BI-02	46	21	17	4	8	4	70	13	24
2019	BI-03	45	23	13	13	6	0	68	19	31

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	18	24	31	19	8	42	27	62
2020	BI-02	14	36	43	7	0	50	7	14
2020	BI-03	18	11	25	29	18	29	46	28
2020	BI-04	21	36	36	7	0	57	7	14

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	18	24	31	19	8	0	0	42	27	62
2020	BI-02	14	29	43	14	0	0	0	43	14	14
2020	BI-03	21	29	21	21	7	0	0	50	29	28
2020	BI-04	14	21	29	21	14	0	0	36	36	14
2019	BI	34	34	16	14	1	0	1	68	15	80
2019	BI-02	42	42	13	0	0	0	4	87	0	24
2019	BI-03	23	39	16	19	3	0	0	61	23	31
2018	BI	24	28	27	12	5	1	1	54	18	74
2018	BI-02	38	27	23	4	0	4	4	71	4	26
2018	BI-03	15	42	23	12	8	0	0	58	19	26
2017	BI	32	33	18	8	8	0	0	65	17	59
2017	BI-02	44	41	10	0	5	0	0	85	5	20
2017	BI-03	31	26	21	13	9	0	0	57	22	23
2017	BI-04	15	31	31	15	8	0	0	46	23	13

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	38	26	25	8	3	0	64	11	61
2020	BI-03	36	29	25	4	7	0	64	11	28
2019	BI	40	29	15	6	6	3	71	13	78
2019	BI-02	42	38	4	8	4	4	83	13	24
2019	BI-03	48	28	17	3	3	0	76	7	29
2018	BI	38	23	18	11	8	3	63	19	74
2018	BI-02	54	15	8	8	12	4	72	20	26
2018	BI-03	27	27	31	15	0	0	54	15	26
2017	BI	43	25	15	7	7	3	70	14	59
2017	BI-02	61	25	0	5	5	5	90	10	20
2017	BI-03	31	31	26	13	0	0	61	13	23
2017	BI-04	23	23	23	0	23	8	50	25	13

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	26	33	31	5	5	0	0	59	10	61
2020	BI-03	25	32	32	4	7	0	0	57	11	28

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	74	13	5	2	0	2	5	93	2	61
2020	BI-03	75	14	4	4	0	0	4	93	4	28
2019	BI	73	14	1	0	3	0	9	96	3	79
2019	BI-02	79	13	0	0	4	0	4	96	4	24
2019	BI-03	81	10	0	0	3	0	6	97	3	31
2018	BI	64	12	9	7	3	0	5	80	10	74
2018	BI-02	69	12	8	4	0	0	8	88	4	26
2018	BI-03	65	12	8	4	8	0	4	80	12	26

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	84	5	2	2	5	0	3	92	7	61
2020	BI-03	82	7	0	0	7	0	4	93	7	28
2019	BI	74	12	6	0	4	1	2	90	4	81
2019	BI-02	72	16	4	0	4	0	4	92	4	25
2019	BI-03	71	10	6	0	6	3	3	86	7	31
2018	BI	67	12	11	4	1	0	4	83	6	73
2018	BI-02	72	8	16	0	0	0	4	83	0	25
2018	BI-03	65	15	4	8	4	0	4	84	12	26
2017	BI	70	15	5	0	7	2	2	88	7	59
2017	BI-02	85	0	10	0	5	0	0	85	5	20
2017	BI-03	57	26	0	0	13	4	0	87	13	23
2017	BI-04	62	23	8	0	0	0	8	92	0	13

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	72	15	3	3	3	3	90	7	60
2020	BI-03	75	14	0	4	4	4	93	7	28
2020	BI-04	71	14	0	0	7	7	92	8	14
2019	BI	56	28	13	3	0	1	85	3	80
2019	BI-02	56	16	20	4	0	4	75	4	25
2019	BI-03	50	33	13	3	0	0	83	3	30
2018	BI	53	25	13	4	1	3	81	5	75
2018	BI-02	48	26	19	4	0	4	77	4	27
2018	BI-03	50	38	8	4	0	0	88	4	26
2017	BI	53	29	10	3	3	2	83	7	59
2017	BI-02	26	35	25	10	5	0	61	15	20
2017	BI-03	66	26	4	0	4	0	92	4	23
2017	BI-04	62	31	0	0	0	8	100	0	13

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	72	13	2	3	5	0	5	89	9	60
2020	BI-02	57	21	7	7	0	0	7	85	8	14
2020	BI-03	71	14	0	4	7	0	4	89	11	28
2019	BI	48	26	14	4	6	1	1	76	10	81
2019	BI-02	60	12	12	4	4	4	4	78	9	25
2019	BI-03	45	32	13	3	6	0	0	77	10	31
2018	BI	45	28	9	9	5	0	3	75	15	75
2018	BI-02	52	19	7	15	4	0	4	73	19	27
2018	BI-03	38	35	12	12	4	0	0	73	15	26
2017	BI	56	14	12	9	8	0	2	70	17	58
2017	BI-02	61	15	10	10	5	0	0	75	15	20
2017	BI-03	55	18	9	5	13	0	0	73	18	22
2017	BI-04	46	8	23	8	8	0	8	58	17	13

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	55	13	7	2	0	0	23	89	2	60
2020	BI-03	59	11	0	0	0	0	30	100	0	27
2019	BI	58	13	5	3	0	1	21	90	3	80
2019	BI-02	67	0	4	0	0	4	25	94	0	24
2019	BI-03	52	16	6	0	0	0	26	91	0	31
2018	BI	49	18	4	1	0	0	28	92	2	74
2018	BI-02	37	19	4	0	0	0	41	94	0	27
2018	BI-03	54	12	0	0	0	0	35	100	0	26
2017	BI	57	21	2	0	1	0	19	96	2	58
2017	BI-02	51	30	0	0	0	0	20	100	0	20
2017	BI-03	64	5	0	0	4	0	27	95	5	22
2017	BI-04	54	31	8	0	0	0	8	92	0	13

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	65	27	3	2	0	0	3	95	2	62
2020	BI-02	64	29	0	0	0	0	7	100	0	14
2020	BI-03	68	21	4	4	0	0	4	93	4	28
2020	BI-04	50	43	7	0	0	0	0	93	0	14
2019	BI	65	22	9	0	0	1	2	91	0	81
2019	BI-02	72	16	4	0	0	4	4	96	0	25
2019	BI-03	65	26	10	0	0	0	0	90	0	31
2018	BI	60	25	5	3	1	0	5	90	4	73
2018	BI-02	59	22	4	4	0	0	11	92	4	27
2018	BI-03	68	24	0	4	4	0	0	92	8	25
2017	BI	63	24	3	5	2	0	3	90	7	59
2017	BI-02	46	30	5	10	5	0	5	79	16	20
2017	BI-03	79	13	4	4	0	0	0	92	4	23
2017	BI-04	54	38	0	0	0	0	8	100	0	13

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	74	15	6	2	3	0	0	89	5	62
2020	BI-02	71	7	7	0	14	0	0	79	14	14
2020	BI-03	71	21	7	0	0	0	0	93	0	28
2020	BI-04	71	14	7	7	0	0	0	86	7	14
2019	BI	73	11	8	4	4	0	1	85	8	80
2019	BI-02	56	8	16	12	8	0	0	64	20	25
2019	BI-03	80	13	3	0	3	0	0	93	3	30
2018	BI	68	13	7	5	3	1	3	85	8	75
2018	BI-02	56	11	11	11	4	4	4	72	16	27
2018	BI-03	73	12	8	4	4	0	0	85	8	26
2017	BI	68	20	5	2	3	0	2	90	5	59
2017	BI-02	56	35	0	5	5	0	0	90	10	20
2017	BI-03	70	13	13	0	4	0	0	83	4	23
2017	BI-04	77	15	0	0	0	0	8	100	0	13

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	40	37	11	8	3	0	77	11	62
2020	BI-02	29	43	21	0	7	0	71	7	14
2020	BI-03	43	39	7	11	0	0	82	11	28
2020	BI-04	43	29	7	14	7	0	71	21	14
2019	BI	56	25	12	4	1	2	82	5	81
2019	BI-02	52	32	4	8	0	4	88	8	25
2019	BI-03	52	23	19	0	3	3	77	3	31
2018	BI	48	35	8	3	4	3	85	7	75
2018	BI-02	44	41	7	0	4	4	88	4	27
2018	BI-03	46	38	8	8	0	0	85	8	26
2017	BI	60	22	10	5	2	2	83	7	59
2017	BI-02	75	20	5	0	0	0	95	0	20
2017	BI-03	52	26	13	9	0	0	79	9	23
2017	BI-04	54	15	15	0	8	8	75	8	13

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	15	42	31	8	5	56	13	62
2020	BI-02	7	57	21	7	7	64	14	14
2020	BI-03	7	46	32	14	0	54	14	28
2020	BI-04	21	36	36	0	7	57	7	14

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	3	23	41	21	11	26	33	61
2020	BI-02	0	31	38	31	0	31	31	13
2020	BI-03	4	18	46	18	14	21	32	28
2020	BI-04	7	21	43	14	14	29	29	14
2019	BI	9	37	41	10	4	46	14	81
2019	BI-02	16	40	32	8	4	56	12	25
2019	BI-03	6	32	39	16	6	39	23	31
2018	BI	7	35	32	23	4	41	27	75
2018	BI-02	11	37	26	19	7	48	26	27
2018	BI-03	8	42	31	19	0	50	19	26
2017	BI	5	24	47	19	5	29	24	59
2017	BI-02	10	21	49	15	5	31	20	20
2017	BI-03	0	39	48	9	4	39	13	23
2017	BI-04	0	8	46	46	0	8	46	13

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	20	26	33	18	3	0	21	46	61
2020	BI-02	14	29	43	14	0	0	14	43	14
2020	BI-03	18	32	21	21	7	0	29	50	28
2020	BI-04	23	8	62	8	0	0	8	31	13
2019	BI	9	17	43	23	7	0	31	26	81
2019	BI-02	12	16	36	32	4	0	36	28	25
2019	BI-03	10	13	42	26	10	0	35	23	31
2018	BI	12	17	39	21	9	1	31	30	75
2018	BI-02	15	15	30	30	7	4	38	31	27
2018	BI-03	8	19	42	19	12	0	31	27	26
2017	BI	8	24	44	12	12	0	24	32	59
2017	BI-02	15	0	54	15	16	0	31	15	20
2017	BI-03	0	35	31	17	17	0	34	35	23
2017	BI-04	15	46	38	0	0	0	0	62	13

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	29	56	6	3	5	0	85	8	62
2020	BI-02	7	86	0	7	0	0	93	7	14
2020	BI-03	39	43	11	0	7	0	82	7	28
2020	BI-04	29	71	0	0	0	0	100	0	14
2019	BI	30	56	7	7	0	0	85	7	81
2019	BI-02	40	36	12	12	0	0	76	12	25
2019	BI-03	29	61	3	6	0	0	90	6	31
2018	BI	38	42	12	7	1	0	80	8	74
2018	BI-02	30	48	15	4	4	0	78	7	27
2018	BI-03	46	31	8	15	0	0	77	15	26
2017	BI	34	48	10	7	0	2	83	7	59
2017	BI-02	20	56	20	5	0	0	75	5	20
2017	BI-03	39	44	9	4	0	4	86	5	23
2017	BI-04	31	54	0	15	0	0	85	15	13

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	26	42	15	6	11	68	18	62
2020	BI-02	21	57	7	14	0	79	14	14
2020	BI-03	32	43	7	4	14	75	18	28
2020	BI-04	21	36	36	0	7	57	7	14

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	38	23	15	15	10	61	25	61
2020	BI-02	21	29	21	29	0	50	29	14
2020	BI-03	39	29	7	11	14	68	25	28
2020	BI-04	62	8	15	15	0	69	15	13

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	50	26	16	5	3	76	8	62
2020	BI-02	43	29	21	7	0	71	7	14
2020	BI-03	50	29	11	7	4	79	11	28
2020	BI-04	64	14	21	0	0	79	0	14

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	26	32	16	13	13	0	58	26	62
2020	BI-02	29	29	21	21	0	0	57	21	14
2020	BI-03	21	36	11	18	14	0	57	32	28
2020	BI-04	29	43	21	0	7	0	71	7	14
2019	BI	24	43	16	10	8	0	66	18	80
2019	BI-02	33	38	13	13	4	0	71	17	24
2019	BI-03	23	52	6	10	10	0	74	19	31
2018	BI	23	28	20	13	13	3	52	27	75
2018	BI-02	26	26	15	15	11	7	56	28	27
2018	BI-03	15	38	23	4	19	0	54	23	26
2017	BI	12	44	10	23	8	2	57	32	59
2017	BI-02	10	51	5	25	10	0	61	35	20
2017	BI-03	13	44	13	13	13	4	59	27	23
2017	BI-04	0	38	15	46	0	0	38	46	13

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	27	53	8	10	2	81	11	62
2020	BI-02	14	79	0	7	0	93	7	14
2020	BI-03	39	43	14	4	0	82	4	28
2020	BI-04	14	57	7	14	7	71	21	14

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	18	52	8	15	7	70	21	61
2020	BI-02	7	86	0	7	0	93	7	14
2020	BI-03	25	43	14	18	0	68	18	28
2020	BI-04	8	54	8	15	15	62	31	13

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	29	44	24	3	73	3	62
2020	BI-02	14	64	14	7	79	7	14
2020	BI-03	36	36	25	4	71	4	28
2020	BI-04	36	50	14	0	86	0	14

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	31	37	21	5	3	3	70	8	62
2020	BI-02	29	43	21	7	0	0	71	7	14
2020	BI-03	36	36	14	7	4	4	74	11	28
2020	BI-04	21	43	29	0	0	7	69	0	14

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	56	19	8	2	3	8	3	85	5	62
2020	BI-02	43	29	0	0	7	14	7	91	9	14
2020	BI-03	68	7	7	0	4	11	4	88	4	28
2020	BI-04	50	36	14	0	0	0	0	86	0	14

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	52	37	6	3	2	89	5	62
2020	BI-02	64	29	0	7	0	93	7	14
2020	BI-03	50	36	11	4	0	86	4	28
2020	BI-04	50	50	0	0	0	100	0	14

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	50	29	6	10	5	79	15	62
2020	BI-02	43	29	7	21	0	71	21	14
2020	BI-03	54	29	4	7	7	82	14	28
2020	BI-04	57	36	0	7	0	93	7	14

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	48	30	7	7	8	2	78	15	61
2020	BI-02	50	29	7	7	0	7	85	8	14
2020	BI-03	46	32	7	7	7	0	79	14	28
2020	BI-04	54	31	8	0	8	0	85	8	13

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	5	42	11	21	11	11	0	53	35	19
2019	BI	17	61	11	6	3	0	3	80	9	36
2019	BI-03	23	69	8	0	0	0	0	92	0	13
2019	BI-04	8	62	8	8	8	0	8	75	17	13

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	84	16	19

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	6	13	38	25	19	0	0	19	44	16

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	8	92	62
2020	BI-02	14	86	14
2020	BI-03	4	96	28
2020	BI-04	0	100	14

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	8	92	62
2020	BI-02	7	93	14
2020	BI-03	14	86	28
2020	BI-04	0	100	14
2019	BI	12	88	81
2019	BI-02	4	96	25
2019	BI-03	13	87	31
2017	BI	15	85	59
2014	BI	7	93	68
2014	BI-04	0	100	14

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	BI	90	10	10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	39	40	5	8	3	3	2	83	12	62
2020	BI-02	21	57	7	14	0	0	0	79	14	14
2020	BI-03	43	36	4	7	4	4	4	85	12	28
2020	BI-04	50	36	7	0	0	7	0	92	0	14

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	27	50	19	3	65	35	62
2020	BI-02	21	71	0	7	77	23	14
2020	BI-03	32	39	25	4	55	45	28
2020	BI-04	29	50	21	0	64	36	14

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	BI	6	94	16

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	12	6	35	29	18	0	0	18	47	17

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	0	12	12	24	47	0	6	13	75	17

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	BI	45	21	15	8	3	2	6	72	12	62
2020	BI-02	43	7	21	14	0	0	14	58	17	14
2020	BI-03	46	25	14	4	7	0	4	74	11	28
2020	BI-04	36	29	14	7	0	7	7	75	8	14
2019	BI	40	24	15	4	8	1	9	71	13	80
2019	BI-02	52	20	12	4	0	4	8	82	5	25
2019	BI-03	30	23	20	7	17	0	3	55	24	30
2018	BI	41	21	15	8	8	3	4	67	17	75
2018	BI-02	37	26	22	0	7	7	0	68	8	27
2018	BI-03	46	19	8	15	8	0	4	68	24	26

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Public Health Agency of Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - BI

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Question 57m. Please indicate the nature of the harassment you experienced. Other