2020 Public Service Employee Survey Results for Public Health Agency of Canada by Question 101. Do you work full-time or part-time?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 46 4 14 3 0 0 80 17 1380
2020 Part-time 45 42 0 11 1 0 1 88 12 67

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 81 13 2 2 1 0 0 95 3 1366
2020 Part-time 84 10 2 0 1 1 1 96 1 67
2017 Full-time 74 17 3 3 1 1 1 94 4 1240
2017 Part-time 77 18 0 2 1 1 0 97 3 62
2014 Full-time 71 18 5 3 1 0 1 91 4 1439
2014 Part-time 83 13 1 0 2 0 1 97 2 74

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 43 7 14 4 0 0 75 17 1378
2020 Part-time 38 39 7 10 5 0 0 78 15 67
2019 Full-time 46 35 7 8 5 0 0 80 13 1418
2019 Part-time 48 30 6 11 3 0 2 80 14 63
2017 Full-time 41 36 6 12 6 0 0 76 18 1246
2017 Part-time 47 37 2 6 4 0 4 87 10 62
2014 Full-time 36 34 8 12 9 0 0 70 22 1438
2014 Part-time 46 34 5 12 2 0 0 80 15 74

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 40 12 11 4 0 1 73 15 1373
2020 Part-time 42 37 14 2 5 0 0 79 8 67
2019 Full-time 36 39 10 11 4 0 0 75 14 1412
2019 Part-time 20 45 13 12 2 0 7 70 15 63
2017 Full-time 33 39 10 12 5 0 0 72 18 1246
2017 Part-time 30 46 10 8 5 0 1 77 13 62
2014 Full-time 29 40 12 14 5 0 1 69 19 1435
2014 Part-time 25 47 8 15 5 0 0 72 20 74

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 39 9 10 3 0 1 79 13 1370
2020 Part-time 55 32 9 1 2 0 0 87 4 67
2019 Full-time 53 32 7 5 3 0 0 85 8 1406
2019 Part-time 48 38 7 4 0 0 3 89 4 62
2017 Full-time 53 34 6 5 2 0 0 87 7 1238
2017 Part-time 61 24 5 8 2 0 0 85 10 62
2014 Full-time 49 35 8 5 3 0 0 84 8 1437
2014 Part-time 53 32 4 8 1 1 0 86 9 74

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 32 11 11 8 0 0 70 19 1376
2020 Part-time 58 27 8 6 1 0 0 85 7 67
2019 Full-time 49 31 8 8 5 0 0 80 12 1415
2019 Part-time 51 29 3 10 1 2 3 84 12 64
2017 Full-time 45 33 8 9 5 0 0 78 14 1245
2017 Part-time 65 22 4 5 4 0 0 87 9 62
2014 Full-time 38 31 11 12 8 0 0 69 20 1441
2014 Part-time 54 28 8 9 1 0 0 82 10 74

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 41 9 6 4 0 0 81 11 1375
2020 Part-time 46 37 8 7 2 0 0 82 9 65
2019 Full-time 38 37 11 8 5 0 0 75 14 1416
2019 Part-time 33 43 11 8 5 0 0 75 13 64
2017 Full-time 34 43 8 9 5 0 0 78 14 1247
2017 Part-time 33 48 7 10 2 0 0 81 12 62
2014 Full-time 28 46 11 9 6 0 0 73 15 1441
2014 Part-time 22 48 7 15 8 0 0 70 23 74

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 37 12 9 7 0 0 72 16 1381
2020 Part-time 50 28 5 10 6 0 2 79 16 67
2019 Full-time 35 35 12 12 6 0 0 70 18 1414
2019 Part-time 41 32 11 12 4 0 0 74 16 64
2017 Full-time 27 37 13 12 10 0 0 65 22 1246
2017 Part-time 32 33 14 13 8 0 0 65 21 62
2014 Full-time 23 36 15 16 10 0 0 59 26 1440
2014 Part-time 25 36 10 24 6 0 0 61 30 74

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 30 40 12 13 5 0 0 71 18 1375
2020 Part-time 41 34 9 11 5 0 0 76 16 66
2019 Full-time 35 39 9 12 5 0 0 74 17 1410
2019 Part-time 27 42 8 17 6 0 0 69 23 64
2017 Full-time 33 39 9 12 6 0 0 72 19 1245
2017 Part-time 28 39 16 11 7 0 0 67 17 62

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 37 7 5 2 0 0 85 8 1378
2020 Part-time 48 39 9 2 1 0 0 87 4 66
2019 Full-time 44 36 10 7 3 0 0 81 10 1414
2019 Part-time 38 37 7 10 8 0 0 75 18 62
2017 Full-time 40 39 10 7 4 1 0 79 11 1245
2017 Part-time 41 33 12 8 5 0 0 74 13 62
2014 Full-time 38 40 11 7 3 1 0 79 11 1438
2014 Part-time 32 37 12 10 5 2 0 71 16 74

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 38 11 10 6 0 0 74 16 1380
2020 Part-time 56 25 5 9 6 0 0 80 15 67
2019 Full-time 36 36 12 10 7 0 0 72 17 1411
2019 Part-time 35 30 17 15 4 0 0 64 19 64
2017 Full-time 29 38 11 12 9 0 0 67 22 1246
2017 Part-time 32 39 15 7 7 0 0 71 14 62

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 55 33 7 4 2 0 0 87 6 1371
2020 Part-time 59 35 3 1 1 0 0 95 3 65
2019 Full-time 51 33 10 4 2 0 0 84 6 1402
2019 Part-time 47 32 14 7 0 0 0 79 7 64
2017 Full-time 51 36 8 4 2 0 0 87 5 1247
2017 Part-time 47 41 4 6 2 0 0 88 8 62
2014 Full-time 60 27 8 3 1 0 0 88 4 1439
2014 Part-time 42 40 15 2 1 0 0 83 3 74

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 39 11 9 5 0 0 74 14 1370
2020 Part-time 36 39 7 13 4 2 0 76 17 67
2019 Full-time 32 40 12 10 6 0 0 73 16 1409
2019 Part-time 30 33 18 10 5 0 4 66 15 64
2017 Full-time 31 40 10 13 6 0 0 71 19 1245
2017 Part-time 34 43 5 13 5 0 0 77 18 62
2014 Full-time 24 42 11 15 8 0 0 66 23 1440
2014 Part-time 20 40 12 22 5 0 0 60 27 74

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 37 12 8 5 0 0 75 13 1381
2020 Part-time 44 23 10 11 8 2 2 70 20 67
2019 Full-time 38 35 12 8 5 0 0 74 14 1413
2019 Part-time 42 25 16 14 1 0 1 69 15 63
2017 Full-time 35 35 11 12 7 0 0 70 18 1247
2017 Part-time 33 36 13 13 5 0 0 69 19 62
2014 Full-time 30 37 13 13 7 0 0 67 20 1439
2014 Part-time 20 44 9 15 12 0 0 64 27 73

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 41 10 10 5 1 0 75 14 1371
2020 Part-time 45 37 5 8 5 0 0 82 13 67
2019 Full-time 37 37 11 9 4 0 0 75 13 1387
2019 Part-time 39 30 16 9 1 2 3 73 11 62
2017 Full-time 33 38 11 11 5 0 1 72 17 1247
2017 Part-time 42 32 12 9 6 0 0 73 15 61
2014 Full-time 28 39 14 11 7 0 0 68 18 1439
2014 Part-time 22 39 14 20 3 0 1 62 23 74

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 38 10 6 3 0 0 81 8 1381
2020 Part-time 59 28 5 7 1 0 0 87 8 67
2019 Full-time 42 38 9 7 4 0 0 80 11 1418
2019 Part-time 44 33 9 15 0 0 0 77 15 64
2017 Full-time 40 39 10 7 3 0 0 79 11 1244
2017 Part-time 39 43 9 6 3 0 0 82 8 61
2014 Full-time 35 40 13 8 4 0 0 75 12 1440
2014 Part-time 28 47 10 11 4 0 0 74 15 74

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 25 29 21 13 12 0 0 54 25 1370
2020 Part-time 51 25 18 4 2 0 0 76 6 66
2019 Full-time 37 33 17 9 4 0 0 71 13 1406
2019 Part-time 43 32 14 8 0 0 3 77 8 64
2017 Full-time 34 36 17 7 4 0 0 71 12 1246
2017 Part-time 43 34 14 4 1 0 4 80 5 62
2014 Full-time 30 34 19 10 6 0 0 65 16 1441
2014 Part-time 33 43 17 3 4 0 0 77 7 74

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 14 26 36 17 6 0 1 23 40 1380
2020 Part-time 6 26 34 22 7 2 4 31 33 67
2019 Full-time 8 22 39 21 9 0 1 31 30 1412
2019 Part-time 5 18 37 25 11 1 2 38 24 62
2017 Full-time 11 25 38 17 7 1 1 25 37 1243
2017 Part-time 13 22 28 22 6 0 8 31 39 62
2014 Full-time 12 29 35 17 5 1 1 23 42 1438
2014 Part-time 9 38 34 10 5 0 4 16 49 74

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 14 20 29 21 14 1 1 36 34 1377
2020 Part-time 8 16 18 32 17 3 5 54 26 67
2019 Full-time 8 15 28 28 19 2 1 47 24 1404
2019 Part-time 7 11 17 30 32 3 0 65 18 63
2017 Full-time 12 20 29 23 13 1 2 38 33 1237
2017 Part-time 11 12 22 23 19 5 7 48 27 61
2014 Full-time 14 24 30 20 9 2 2 30 38 1436
2014 Part-time 19 24 29 13 10 1 3 24 46 74

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 18 25 31 16 7 1 1 24 45 1374
2020 Part-time 4 19 33 22 12 5 4 38 26 65
2019 Full-time 20 27 30 14 6 1 1 20 49 1407
2019 Part-time 15 26 25 18 14 2 0 33 42 64
2017 Full-time 24 27 30 11 6 1 2 17 52 1243
2017 Part-time 17 30 27 14 8 0 4 23 49 60
2014 Full-time 35 29 21 8 4 1 1 13 66 1436
2014 Part-time 38 25 18 11 4 0 5 15 66 74

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 13 21 31 22 12 1 1 34 35 1375
2020 Part-time 6 14 23 36 14 3 5 54 22 67
2019 Full-time 8 18 33 27 12 1 0 40 26 1407
2019 Part-time 3 11 36 28 19 0 2 49 14 63
2017 Full-time 10 19 33 24 12 0 2 37 29 1236
2017 Part-time 5 14 29 36 13 1 1 50 20 61
2014 Full-time 15 23 30 21 9 0 1 30 39 1437
2014 Part-time 6 24 33 24 7 0 6 33 32 74

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 19 22 26 19 12 2 1 31 42 1377
2020 Part-time 8 14 18 33 17 4 6 55 25 67
2019 Full-time 14 20 29 21 13 1 2 35 35 1407
2019 Part-time 5 20 18 29 19 2 6 52 28 63
2017 Full-time 21 24 26 15 10 1 2 27 47 1240
2017 Part-time 17 16 22 17 17 1 10 39 37 61
2014 Full-time 25 27 25 13 7 1 2 21 53 1436
2014 Part-time 21 28 13 20 11 0 7 33 53 74

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 13 18 23 25 17 3 2 43 33 1377
2020 Part-time 10 9 26 30 18 4 4 52 20 66
2019 Full-time 10 17 27 24 18 2 2 43 29 1404
2019 Part-time 4 16 27 23 23 2 5 49 22 63
2017 Full-time 12 19 27 23 14 2 3 38 33 1242
2017 Part-time 11 17 28 23 14 0 8 39 30 61
2014 Full-time 13 18 29 22 12 1 4 36 33 1436
2014 Part-time 13 15 28 26 9 3 6 39 30 74

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 16 22 33 16 10 2 1 26 40 1374
2020 Part-time 8 13 38 22 12 2 6 37 22 66
2019 Full-time 17 26 32 14 7 2 1 22 45 1410
2019 Part-time 8 23 35 12 20 0 2 33 32 63
2017 Full-time 19 27 31 12 7 2 3 20 48 1242
2017 Part-time 19 22 28 12 7 4 9 21 47 61
2014 Full-time 28 28 27 11 5 1 2 16 57 1438
2014 Part-time 32 24 14 14 9 0 6 25 60 74

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 6 16 37 28 12 1 0 40 22 1379
2020 Part-time 6 10 31 40 7 0 5 50 17 67
2019 Full-time 11 22 33 22 10 0 0 32 34 1410
2019 Part-time 5 20 38 19 17 0 0 36 26 63
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 29 15 9 7 7 6 65 18 1375
2020 Part-time 42 16 12 12 4 8 7 68 18 67
2019 Full-time 32 29 13 11 6 6 4 67 19 1416
2019 Part-time 23 21 15 16 3 3 19 56 24 63
2017 Full-time 27 31 12 12 10 4 4 63 24 1246
2017 Part-time 26 23 21 7 10 2 12 57 19 62
2014 Full-time 30 31 12 12 9 3 3 65 22 1441
2014 Part-time 34 25 14 12 4 10 1 66 18 74

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 27 7 9 7 1 0 77 16 1378
2020 Part-time 57 17 7 7 7 4 0 78 15 66
2019 Full-time 48 27 9 9 7 0 0 76 16 1411
2019 Part-time 39 35 8 14 1 1 1 77 16 62
2017 Full-time 42 30 7 11 9 0 0 72 20 1245
2017 Part-time 52 30 11 3 4 0 0 82 7 62
2014 Full-time 42 27 10 12 9 0 0 69 21 1440
2014 Part-time 42 32 6 15 4 0 1 75 19 73

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 60 25 5 7 3 0 0 85 10 1371
2020 Part-time 71 15 7 4 2 0 0 87 6 66
2019 Full-time 55 29 6 7 3 0 0 84 10 1413
2019 Part-time 70 22 3 6 0 0 0 91 6 63
2017 Full-time 47 34 8 7 4 0 0 81 11 1245
2017 Part-time 49 36 5 8 2 0 0 85 10 62
2014 Full-time 43 36 9 9 3 0 0 79 12 1439
2014 Part-time 54 33 6 5 2 0 0 87 7 73

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 32 7 5 4 1 0 84 9 1361
2020 Part-time 63 23 8 2 4 0 0 86 6 66
2019 Full-time 50 33 9 5 3 1 0 84 8 1412
2019 Part-time 53 34 11 2 0 0 0 87 2 64

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 23 11 4 3 7 3 80 8 1377
2020 Part-time 58 16 6 5 1 8 5 86 7 67
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 24 11 4 3 1 2 81 8 1380
2020 Part-time 49 19 13 11 3 0 5 72 14 66
2019 Full-time 56 24 10 5 3 1 1 82 8 1415
2019 Part-time 46 27 10 7 0 0 10 81 7 63

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 31 11 8 6 0 1 74 15 1376
2020 Part-time 53 22 8 10 6 0 0 75 17 67
2019 Full-time 45 31 11 8 6 0 0 76 13 1414
2019 Part-time 42 33 13 10 1 0 1 76 11 62
2017 Full-time 41 35 8 9 6 1 0 77 15 1246
2017 Part-time 37 36 10 9 8 0 0 73 17 62
2014 Full-time 34 36 13 10 6 0 0 71 16 1440
2014 Part-time 28 46 10 13 4 0 0 74 16 74

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 24 11 5 6 2 1 77 11 1377
2020 Part-time 57 14 10 3 10 0 6 76 14 67

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 30 9 7 7 1 1 77 14 1379
2020 Part-time 49 31 6 9 5 0 0 80 14 66
2019 Full-time 49 27 10 8 5 0 0 77 13 1410
2019 Part-time 37 37 9 11 1 0 3 77 13 62
2017 Full-time 44 32 9 9 6 0 0 76 15 1244
2017 Part-time 44 32 9 7 7 1 0 77 14 62
2014 Full-time 39 32 11 10 6 1 0 72 16 1440
2014 Part-time 33 40 11 11 4 0 0 73 15 73

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 40 60 1379
2020 Part-time 60 40 67

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 19 6 3 4 5 12 84 8 1381
2020 Part-time 66 10 4 1 1 1 16 93 3 67

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 27 8 7 6 0 1 80 12 1381
2020 Part-time 62 18 8 10 1 0 2 81 11 66
2019 Full-time 52 27 9 7 5 0 0 80 11 1416
2019 Part-time 53 27 9 8 3 0 0 80 11 64
2017 Full-time 51 26 8 7 6 0 0 78 14 1245
2017 Part-time 54 24 10 8 3 0 0 78 11 62
2014 Full-time 44 29 11 9 7 0 0 73 16 1440
2014 Part-time 44 31 9 10 7 0 0 75 16 74
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 29 12 7 6 8 0 73 14 1382
2020 Part-time 57 21 9 6 1 5 1 83 7 67
2019 Full-time 36 31 13 9 5 5 0 71 16 1416
2019 Part-time 44 18 3 9 5 20 0 78 18 63
2017 Full-time 25 34 15 11 7 7 0 64 20 1242
2017 Part-time 27 30 17 13 6 7 0 61 21 62
2014 Full-time 21 33 16 13 9 8 0 59 24 1439
2014 Part-time 17 38 13 13 5 13 0 64 22 74

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 34 12 9 7 3 0 70 17 1375
2020 Part-time 52 28 7 7 6 0 0 80 13 66
2019 Full-time 32 33 16 10 7 2 0 67 17 1412
2019 Part-time 43 22 10 10 9 6 0 69 21 63
2017 Full-time 23 35 16 14 10 2 0 59 25 1246
2017 Part-time 20 29 20 14 13 4 0 50 28 62
2014 Full-time 18 31 19 17 12 3 0 51 30 1440
2014 Part-time 19 37 16 18 5 4 0 59 24 74

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 23 34 18 12 8 5 0 60 21 1376
2020 Part-time 46 26 7 9 4 7 0 77 15 67
2019 Full-time 21 32 18 15 9 5 0 56 25 1409
2019 Part-time 33 26 6 15 9 11 0 66 27 63
2017 Full-time 16 31 18 17 12 5 0 50 31 1245
2017 Part-time 21 29 21 15 11 4 0 52 27 62
2014 Full-time 13 27 20 21 15 5 0 42 37 1440
2014 Part-time 13 25 22 23 12 5 0 40 37 74

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 18 31 16 19 12 3 0 51 32 1381
2020 Part-time 35 30 12 11 8 5 0 68 20 66
2019 Full-time 19 34 16 19 10 2 0 54 30 1413
2019 Part-time 25 30 10 18 10 8 0 59 31 63
2017 Full-time 14 30 17 21 15 3 0 45 37 1245
2017 Part-time 20 25 15 28 13 0 0 44 41 62
2014 Full-time 11 29 18 24 16 3 0 41 41 1440
2014 Part-time 20 22 13 28 12 5 0 44 42 74

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 24 18 9 5 11 2 64 16 1379
2020 Part-time 37 19 13 6 2 17 4 72 11 67
2019 Full-time 34 24 19 7 4 10 2 65 13 1416
2019 Part-time 41 16 10 3 3 24 3 77 9 63
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 42 14 11 5 1 0 70 16 1377
2020 Part-time 33 51 8 5 1 0 2 85 6 67
2019 Full-time 27 41 16 10 4 1 0 69 15 1411
2019 Part-time 32 39 10 12 5 2 0 73 17 63
2017 Full-time 24 39 18 12 6 1 0 64 18 1246
2017 Part-time 26 35 10 18 6 4 0 64 25 62
2014 Full-time 21 43 18 11 5 1 0 65 17 1440
2014 Part-time 21 39 20 16 1 1 1 61 18 74

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 17 32 19 19 11 2 0 50 30 1369
2020 Part-time 22 51 6 14 6 0 2 74 20 67
2019 Full-time 14 33 21 19 9 5 0 49 29 1408
2019 Part-time 16 42 15 10 8 8 0 64 20 62

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 36 14 11 5 4 1 69 17 1371
2020 Part-time 36 34 11 10 0 6 2 77 11 66
2019 Full-time 29 35 15 12 5 3 1 67 18 1411
2019 Part-time 33 26 17 16 6 0 2 60 23 63
2017 Full-time 36 36 12 8 4 2 1 75 13 1242
2017 Part-time 35 33 11 8 1 8 3 77 11 62
2014 Full-time 31 37 13 11 5 4 1 71 16 1439
2014 Part-time 22 37 15 15 5 5 0 63 21 74

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 39 18 8 4 3 0 69 12 1377
2020 Part-time 41 32 18 4 0 5 0 77 5 66
2019 Full-time 30 35 20 9 5 2 0 66 14 1399
2019 Part-time 39 38 11 8 3 1 0 78 11 63

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 18 20 19 13 12 15 3 47 30 1378
2020 Part-time 35 20 12 11 2 17 3 69 16 67
2019 Full-time 17 19 19 17 14 10 3 42 36 1415
2019 Part-time 18 19 15 9 12 16 12 51 28 63
2017 Full-time 16 21 17 15 20 8 3 42 39 1244
2017 Part-time 19 20 20 15 9 15 3 48 28 62
2014 Full-time 12 17 19 20 21 9 2 33 46 1440
2014 Part-time 9 24 20 15 13 15 4 41 35 74

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 23 35 15 14 9 4 0 60 25 1377
2020 Part-time 39 31 6 12 6 2 5 75 19 67
2019 Full-time 24 32 15 16 12 2 0 57 28 1414
2019 Part-time 31 22 18 15 6 5 3 57 23 63
2017 Full-time 21 31 15 18 13 2 0 53 32 1247
2017 Part-time 28 37 12 15 6 2 1 67 21 62
2014 Full-time 20 32 18 16 11 2 0 53 28 1440
2014 Part-time 32 26 14 11 12 4 1 60 24 74

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 21 29 14 16 15 3 1 52 33 1379
2020 Part-time 31 25 4 12 10 3 15 68 27 67
2019 Full-time 19 25 15 15 21 3 1 46 38 1414
2019 Part-time 27 16 12 13 19 3 10 49 36 62
2017 Full-time 16 21 13 21 25 2 2 38 48 1241
2017 Part-time 14 26 18 23 10 1 8 44 36 62
2014 Full-time 14 20 14 23 24 3 2 35 50 1440
2014 Part-time 12 22 15 23 17 2 9 38 45 74

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 26 15 8 8 0 2 69 16 1382
2020 Part-time 45 24 14 8 5 0 4 71 14 67
2019 Full-time 48 25 14 6 3 1 3 76 9 1413
2019 Part-time 34 15 27 7 5 0 13 56 14 63

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 26 19 7 5 1 2 68 12 1376
2020 Part-time 47 34 4 5 6 0 4 85 11 67
2019 Full-time 46 26 15 7 3 1 2 74 11 1409
2019 Part-time 45 19 12 8 1 1 13 75 11 63

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 76 9 4 2 2 3 3 91 4 1376
2020 Part-time 75 13 4 2 0 1 4 94 2 67
2019 Full-time 76 9 4 2 2 4 2 91 5 1409
2019 Part-time 74 9 3 1 1 1 10 94 3 63

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 73 11 4 2 1 2 7 92 4 1379
2020 Part-time 74 11 6 0 2 0 6 92 3 67
2019 Full-time 79 6 3 1 1 2 7 94 3 1405
2019 Part-time 70 3 0 6 4 1 17 88 12 63

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 25 44 15 8 4 4 0 72 13 1379
2020 Part-time 31 38 14 9 2 4 1 73 12 67
2019 Full-time 23 42 17 10 4 3 0 68 14 1414
2019 Part-time 25 45 9 14 3 0 4 73 17 64
2017 Full-time 19 36 20 14 7 3 0 57 22 1245
2017 Part-time 21 39 18 18 1 3 0 62 20 62

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 38 12 7 4 2 0 77 11 1371
2020 Part-time 49 34 11 4 1 1 0 84 5 67
2019 Full-time 36 39 12 8 4 2 0 76 12 1406
2019 Part-time 42 35 11 6 3 3 0 79 9 64
2017 Full-time 37 41 12 6 3 1 0 79 9 1245
2017 Part-time 40 43 3 11 0 3 0 86 11 62
2014 Full-time 39 36 13 6 3 3 0 77 9 1439
2014 Part-time 36 42 8 9 2 4 0 80 11 74

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 33 16 6 3 5 0 75 9 1373
2020 Part-time 41 39 12 2 0 3 4 85 3 67
2019 Full-time 44 32 13 5 2 3 0 79 8 1409
2019 Part-time 46 33 6 6 5 3 0 82 12 64
2017 Full-time 39 35 14 5 3 4 0 77 8 1244
2017 Part-time 43 36 14 6 0 1 0 81 6 61
2014 Full-time 41 32 14 4 3 5 0 77 8 1436
2014 Part-time 43 39 8 0 2 7 0 89 2 74

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 30 20 8 3 10 1 65 12 1379
2020 Part-time 35 30 8 5 1 17 4 82 8 67

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 32 10 6 4 5 2 78 11 1374
2020 Part-time 50 24 9 9 0 7 2 80 10 67

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 32 7 5 3 0 0 85 8 1373
2020 Part-time 67 23 7 1 2 0 0 90 3 67
2019 Full-time 50 34 8 5 4 0 0 83 9 1414
2019 Part-time 54 31 8 6 0 1 0 86 6 64
2017 Full-time 42 37 11 5 4 0 0 79 9 1248
2017 Part-time 43 43 7 4 3 0 0 86 8 61
2014 Full-time 42 35 12 7 4 0 0 78 10 1435
2014 Part-time 45 36 13 6 0 0 0 81 6 74

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 31 13 9 5 1 0 72 14 1373
2020 Part-time 57 21 9 9 2 1 0 80 12 66
2019 Full-time 38 32 15 7 6 1 0 71 14 1413
2019 Part-time 41 30 11 12 5 1 0 72 17 64
2017 Full-time 32 32 17 11 6 1 0 65 18 1245
2017 Part-time 33 30 20 12 4 0 0 63 17 62
2014 Full-time 24 34 20 13 8 1 0 58 21 1438
2014 Part-time 18 50 11 16 6 0 0 67 21 74

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 33 14 8 5 0 0 73 13 1369
2020 Part-time 59 16 13 9 2 0 0 75 12 66
2019 Full-time 38 34 13 9 6 0 0 72 15 1409
2019 Part-time 41 30 16 9 4 0 0 71 13 63
2017 Full-time 31 34 16 11 6 1 0 66 18 1247
2017 Part-time 37 23 25 12 4 0 0 59 16 62
2014 Full-time 24 35 19 15 8 0 0 59 22 1439
2014 Part-time 18 47 11 21 3 0 0 65 24 74

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 25 18 10 6 3 1 64 17 1373
2020 Part-time 49 22 12 11 2 4 1 74 14 67
2019 Full-time 36 25 17 12 8 2 0 62 20 1417
2019 Part-time 35 22 17 10 5 3 7 64 18 64
2017 Full-time 29 25 19 14 9 3 0 56 24 1246
2017 Part-time 34 27 15 12 4 6 2 66 18 62
2014 Full-time 25 25 19 15 11 4 1 53 27 1439
2014 Part-time 20 41 16 11 7 5 0 65 19 74
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Full-time 32 30 39 1381
2020 Part-time 46 26 28 67
2019 Full-time 32 32 36 1419
2019 Part-time 42 34 24 64
2017 Full-time 34 32 34 1246
2017 Part-time 39 29 33 61
2014 Full-time 33 31 36 1440
2014 Part-time 18 35 47 73

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Full-time 8 36 33 5 11 8 455
2020 Part-time 9 10 6 12 59 3 31
2019 Full-time 11 26 39 5 14 5 458
2019 Part-time 6 27 15 6 46 0 27
2017 Full-time 12 22 42 6 13 7 432
2017 Part-time 3 14 24 7 45 7 24
2014 Full-time 10 28 44 9 9999 8 491
2014 Part-time 14 10 14 38 9999 24 13
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 13 87 1415
2019 Part-time 9 91 64

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 15 12 15 7 6 35 10 48 25 1379
2020 Part-time 16 10 9 8 2 37 17 57 23 67
2019 Full-time 14 13 17 9 9 28 10 43 29 1414
2019 Part-time 14 11 13 9 8 33 12 45 31 64
2017 Full-time 14 17 17 10 9 25 8 46 28 1248
2017 Part-time 14 11 19 8 6 28 14 44 23 62
2014 Full-time 11 14 21 11 9 27 7 38 30 1440
2014 Part-time 9 8 24 6 5 38 9 33 22 74

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 25 28 18 7 5 16 1 64 15 1380
2020 Part-time 39 19 12 9 1 10 11 73 12 66
2019 Full-time 31 29 16 8 6 9 1 67 15 1413
2019 Part-time 27 35 15 4 7 10 2 71 12 64
2017 Full-time 28 31 17 8 7 8 1 65 16 1245
2017 Part-time 28 27 25 7 4 6 2 60 12 62
2014 Full-time 19 25 22 11 7 15 2 53 21 1440
2014 Part-time 16 28 18 13 3 18 3 57 20 74
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 7 93 1419
2019 Part-time 9 91 64

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 16 12 18 4 4 39 8 53 14 1375
2020 Part-time 17 9 11 1 2 39 20 66 7 67
2019 Full-time 16 12 19 5 3 34 10 50 15 1410
2019 Part-time 15 6 14 9 1 41 13 46 23 64
2017 Full-time 16 13 19 4 3 35 9 53 13 1247
2017 Part-time 17 7 14 5 1 42 14 54 14 62
2014 Full-time 11 14 23 5 3 36 8 46 14 1439
2014 Part-time 5 13 25 6 0 45 6 37 12 74

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 28 19 4 3 17 2 67 9 1381
2020 Part-time 38 22 12 5 0 11 12 78 7 67
2019 Full-time 34 27 17 5 3 13 1 72 9 1410
2019 Part-time 31 31 12 5 3 16 2 76 10 64
2017 Full-time 32 31 16 4 3 13 1 73 8 1246
2017 Part-time 26 27 17 5 1 20 4 70 8 62
2014 Full-time 21 28 21 5 3 20 2 63 10 1436
2014 Part-time 18 30 18 6 0 26 1 67 8 74
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 27 14 8 7 0 2 70 15 1383
2020 Part-time 46 25 17 8 5 0 0 71 12 66

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 29 20 9 8 0 1 62 18 1376
2020 Part-time 36 34 18 10 2 0 0 70 12 67
2019 Full-time 20 28 23 14 14 0 1 49 28 1413
2019 Part-time 19 25 21 23 11 1 0 44 35 63
2017 Full-time 19 24 20 15 19 0 2 44 35 1246
2017 Part-time 12 27 21 10 29 0 2 39 39 62

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 12 22 29 17 20 0 0 34 37 1381
2020 Part-time 31 32 23 11 2 0 0 63 14 67
2019 Full-time 18 31 26 14 10 0 0 50 24 1417
2019 Part-time 32 28 27 6 3 1 3 62 9 62
2017 Full-time 18 29 24 16 12 0 1 48 28 1245
2017 Part-time 26 32 26 9 5 0 2 59 14 62

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 22 26 23 14 14 0 1 48 29 1375
2020 Part-time 33 37 16 6 6 0 2 72 12 67
2019 Full-time 25 34 22 11 7 0 1 59 18 1406
2019 Part-time 33 41 11 8 3 1 3 77 11 63
2017 Full-time 24 30 23 14 8 0 1 54 22 1244
2017 Part-time 40 20 21 12 5 0 2 61 17 62

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 17 21 22 18 20 1 1 39 39 1374
2020 Part-time 36 18 21 15 11 0 0 54 26 67
2019 Full-time 22 27 21 16 14 0 0 49 30 1409
2019 Part-time 31 23 19 12 9 0 7 58 22 63
2017 Full-time 17 24 24 18 15 0 1 42 33 1246
2017 Part-time 23 19 31 13 9 0 5 45 23 62

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 25 18 13 15 0 2 53 29 1374
2020 Part-time 51 27 14 5 2 0 0 78 7 66
2019 Full-time 49 26 13 6 4 0 2 77 10 1401
2019 Part-time 46 33 7 4 1 0 9 86 6 62
2017 Full-time 40 27 14 7 6 1 5 72 13 1244
2017 Part-time 60 17 8 1 4 2 7 85 6 62

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 19 22 24 17 19 0 0 40 36 1375
2020 Part-time 28 29 22 17 4 0 0 57 21 67
2019 Full-time 29 31 21 12 8 0 0 60 19 1411
2019 Part-time 28 27 21 12 9 1 2 56 21 63
2017 Full-time 25 30 23 13 9 0 1 55 22 1240
2017 Part-time 31 36 17 10 3 1 2 69 13 62

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 21 18 13 13 0 9 52 28 1375
2020 Part-time 36 15 15 12 8 0 14 59 23 65

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 35 21 9 7 0 1 62 16 1377
2020 Part-time 46 22 16 12 3 0 1 69 15 67
2019 Full-time 27 36 20 11 5 0 0 63 16 1412
2019 Part-time 40 24 16 14 4 0 2 65 18 62
2017 Full-time 22 32 23 15 7 1 1 54 23 1239
2017 Part-time 31 20 24 16 6 0 4 52 23 62

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 18 30 25 14 12 0 0 48 26 1374
2020 Part-time 39 19 19 14 8 0 0 59 22 67
2019 Full-time 24 35 23 11 6 0 0 59 17 1408
2019 Part-time 36 30 17 8 5 1 2 69 14 63
2017 Full-time 19 32 25 15 8 0 1 51 24 1241
2017 Part-time 28 24 27 14 6 0 2 52 20 62

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 24 30 22 12 10 0 1 54 23 1374
2020 Part-time 33 33 18 10 5 0 0 67 15 67
2019 Full-time 25 32 22 12 9 0 0 57 21 1407
2019 Part-time 30 28 12 18 11 0 2 59 29 63
2017 Full-time 25 29 19 15 10 0 1 55 25 1240
2017 Part-time 32 25 28 7 8 0 0 57 15 61

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 28 14 7 8 1 1 71 15 1373
2020 Part-time 53 26 9 9 3 0 0 79 11 67
2019 Full-time 44 26 15 9 6 0 1 70 15 1408
2019 Part-time 43 26 17 6 3 0 5 73 9 62

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 30 22 12 7 0 0 58 19 1375
2020 Part-time 31 26 29 7 7 0 0 57 14 67

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 21 29 25 14 10 0 0 50 25 1376
2020 Part-time 21 40 24 11 4 0 0 61 15 66
2019 Full-time 34 34 18 9 4 0 1 68 13 1406
2019 Part-time 43 26 14 11 3 0 3 72 14 63
2017 Full-time 31 31 21 10 5 1 1 64 16 1241
2017 Part-time 33 30 23 6 4 1 3 66 10 62

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 29 18 7 3 0 1 73 9 1371
2020 Part-time 37 37 17 5 4 0 0 74 9 65
2019 Full-time 52 26 13 5 3 0 1 78 9 1407
2019 Part-time 53 28 11 1 1 0 5 86 3 63
2017 Full-time 48 27 14 5 4 0 1 76 9 1245
2017 Part-time 47 24 13 8 0 0 8 77 9 62

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 30 38 20 8 4 0 0 68 12 1372
2020 Part-time 27 41 18 4 10 0 0 68 14 66

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 69 14 7 3 1 1 5 88 4 1372
2020 Part-time 63 22 11 2 0 0 2 87 2 67
2019 Full-time 73 13 6 2 2 0 5 90 4 1399
2019 Part-time 71 7 4 5 3 0 11 87 9 61
2017 Full-time 70 14 5 4 4 1 3 87 8 1247
2017 Part-time 77 5 7 2 3 0 6 88 5 62

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 79 8 3 2 4 1 3 90 6 1370
2020 Part-time 83 8 5 0 2 0 2 93 2 67
2019 Full-time 72 12 6 3 4 1 2 86 7 1411
2019 Part-time 67 13 6 8 0 0 6 86 8 63
2017 Full-time 53 30 9 5 2 0 2 84 7 1243
2017 Part-time 70 14 4 3 2 0 7 91 5 62

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 69 19 6 2 2 0 1 89 4 1365
2020 Part-time 73 17 6 2 0 0 2 92 2 67
2019 Full-time 55 28 9 4 2 0 1 84 7 1406
2019 Part-time 63 17 11 3 3 0 2 82 7 63
2017 Full-time 54 22 11 7 5 0 2 77 12 1246
2017 Part-time 58 13 15 5 3 0 6 75 9 62

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 64 17 8 4 6 0 1 83 10 1373
2020 Part-time 72 12 9 5 0 0 2 86 5 66
2019 Full-time 56 21 10 7 5 0 1 78 12 1399
2019 Part-time 66 12 9 8 1 0 3 80 10 62
2017 Full-time 53 15 5 2 1 0 24 89 4 1245
2017 Part-time 62 4 0 3 1 0 30 94 6 62

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 62 12 4 2 1 0 19 92 3 1371
2020 Part-time 62 4 2 0 0 0 32 97 0 64
2019 Full-time 56 14 5 2 1 0 22 90 4 1398
2019 Part-time 57 2 0 0 0 0 41 100 0 62
2017 Full-time 68 18 5 2 1 0 6 92 3 1243
2017 Part-time 70 10 3 2 0 0 14 94 3 62

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 69 19 5 2 1 0 3 91 3 1380
2020 Part-time 70 16 9 2 0 0 3 89 2 67
2019 Full-time 70 18 6 1 1 0 4 92 2 1404
2019 Part-time 76 9 0 1 1 0 12 97 3 63
2017 Full-time 65 16 6 4 5 0 4 85 9 1245
2017 Part-time 51 12 12 9 8 0 8 68 19 62

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 63 17 8 5 4 0 2 82 10 1379
2020 Part-time 61 15 11 6 4 0 2 78 11 67
2019 Full-time 67 15 6 3 5 0 3 85 8 1408
2019 Part-time 49 9 13 5 14 1 9 65 21 63
2017 Full-time 51 28 12 3 2 0 3 82 6 1242
2017 Part-time 60 17 9 6 2 0 5 81 9 62

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 31 16 6 3 0 1 75 8 1377
2020 Part-time 59 22 11 2 4 0 2 82 6 67
2019 Full-time 49 30 13 4 2 0 2 81 6 1403
2019 Part-time 56 23 10 5 4 0 3 81 9 62

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 24 41 23 7 5 0 0 66 11 1377
2020 Part-time 36 37 19 6 2 0 0 73 8 67

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 10 27 36 18 9 0 0 36 27 1377
2020 Part-time 18 38 35 8 1 0 0 56 10 67
2019 Full-time 13 40 33 11 4 0 0 52 15 1417
2019 Part-time 21 39 26 9 5 0 0 60 14 63
2017 Full-time 9 32 39 14 6 0 0 41 20 1248
2017 Part-time 14 38 31 12 3 0 2 54 15 62

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 18 23 36 16 6 0 0 22 42 1364
2020 Part-time 5 23 34 26 12 0 0 37 29 67
2019 Full-time 10 17 40 24 9 0 0 34 26 1405
2019 Part-time 7 16 35 19 23 0 0 42 23 63
2017 Full-time 8 20 41 23 7 0 0 31 28 1245
2017 Part-time 2 14 42 26 13 0 3 40 17 62

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 42 11 6 3 2 0 79 9 1381
2020 Part-time 36 48 8 6 1 2 0 85 7 67
2019 Full-time 37 40 12 7 2 1 0 78 10 1412
2019 Part-time 28 50 9 6 1 6 0 82 8 62
2017 Full-time 33 44 11 8 3 2 0 78 11 1246
2017 Part-time 34 38 9 10 5 1 3 75 16 61

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 32 15 14 8 4 0 62 22 1376
2020 Part-time 38 43 2 10 1 6 0 85 12 67

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 27 11 13 9 1 0 66 23 1377
2020 Part-time 47 30 7 8 7 2 0 77 15 67

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 29 12 5 5 2 1 77 10 1379
2020 Part-time 58 27 8 3 0 4 0 89 3 66

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 32 16 13 8 2 0 62 22 1380
2020 Part-time 42 31 8 16 1 3 0 75 17 66
2019 Full-time 27 36 16 12 7 1 0 64 20 1414
2019 Part-time 23 43 7 11 9 5 0 70 22 63
2017 Full-time 19 41 13 17 9 1 0 61 26 1247
2017 Part-time 17 36 18 18 7 2 2 56 26 62

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 44 9 7 2 0 0 81 9 1381
2020 Part-time 39 48 4 6 0 3 0 90 6 67

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 40 11 11 3 1 0 76 14 1379
2020 Part-time 41 44 5 7 0 3 0 88 7 67

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 36 18 7 2 1 1 73 9 1370
2020 Part-time 44 34 9 9 0 4 0 82 9 67

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 34 14 4 2 3 3 79 7 1378
2020 Part-time 51 26 12 7 2 3 0 79 9 67

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 64 19 6 2 1 6 2 91 3 1378
2020 Part-time 65 18 4 2 0 9 2 94 2 67

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 36 7 4 1 2 0 87 6 1375
2020 Part-time 56 30 4 3 2 5 0 90 6 67

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 30 8 7 6 1 0 79 13 1372
2020 Part-time 63 29 3 2 1 2 0 94 3 67

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 30 9 7 3 2 1 81 11 1375
2020 Part-time 59 30 6 4 0 1 0 90 4 66
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 10 90 1371
2020 Part-time 6 94 65

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 13 87 1376
2020 Part-time 12 88 67
2019 Full-time 17 83 1418
2019 Part-time 20 80 62
2017 Full-time 20 80 1248
2017 Part-time 20 80 62
2014 Full-time 19 81 1438
2014 Part-time 21 79 74

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 83 17 249
2019 Part-time 86 14 14
2017 Full-time 81 19 256
2017 Part-time 93 7 13
2014 Full-time 78 22 276
2014 Part-time 86 14 15

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 Full-time 50 32 5 7 5 0 0 83 12 206
2019 Part-time 32 28 8 24 8 0 0 60 31 12
2017 Full-time 55 28 6 6 3 1 1 85 9 209
2017 Part-time 55 24 0 8 0 0 13 91 9 12
2014 Full-time 50 33 6 7 3 0 0 83 11 215
2014 Part-time 58 42 0 0 0 0 0 100 0 13

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 47 31 8 6 3 3 2 82 9 1380
2020 Part-time 58 29 4 3 1 3 1 91 5 67
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 46 20 2 60 40 1382
2020 Part-time 34 43 19 4 56 44 67

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 30 70 441
2020 Part-time 34 66 24

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 9 15 18 23 29 1 5 26 56 441
2020 Part-time 20 31 14 27 9 0 0 50 36 24

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 6 15 12 28 36 1 3 21 66 440
2020 Part-time 15 25 5 25 25 0 5 42 53 24

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 21 13 6 6 2 9 71 14 1376
2020 Part-time 46 11 5 5 3 5 25 81 11 67
2019 Full-time 35 20 16 11 11 1 7 59 24 1393
2019 Part-time 34 18 14 14 5 2 13 61 23 62
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