2020 Public Service Employee Survey Results for Canadian Nuclear Safety Commission by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 41 3 5 1 0 0 91 6 104
2020 3 to 10 years in current department or agency 45 43 3 8 0 0 0 88 9 253
2020 11 to 20 years in current department or agency 53 37 3 7 1 0 0 90 8 271
2020 More than 20 years in current department or agency 46 45 6 3 0 0 0 90 3 61

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 78 16 3 1 1 1 0 95 2 104
2020 3 to 10 years in current department or agency 79 13 4 2 0 2 0 94 2 254
2020 11 to 20 years in current department or agency 78 11 4 3 1 1 2 92 4 270
2020 More than 20 years in current department or agency 68 13 7 5 3 0 3 85 9 60
2017 Less than 3 years in current department or agency 84 10 1 1 1 1 0 95 3 194
2017 3 to 10 years in current department or agency 68 18 5 3 2 1 2 89 5 334
2017 11 to 20 years in current department or agency 69 19 6 2 2 1 0 90 4 201
2017 More than 20 years in current department or agency 58 28 8 6 0 0 0 85 6 62
2014 Less than 3 years in current department or agency 86 7 2 3 0 0 1 95 3 77
2014 3 to 10 years in current department or agency 74 17 3 3 2 1 0 92 5 387
2014 11 to 20 years in current department or agency 78 14 4 2 2 0 1 92 4 130
2014 More than 20 years in current department or agency 70 21 5 3 0 0 0 92 3 57

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 41 9 4 0 0 0 87 4 103
2020 3 to 10 years in current department or agency 39 41 11 8 1 0 1 81 8 254
2020 11 to 20 years in current department or agency 44 41 5 6 2 0 1 87 8 271
2020 More than 20 years in current department or agency 34 46 15 3 0 0 1 81 4 59
2019 Less than 3 years in current department or agency 55 29 3 10 3 0 0 84 13 147
2019 3 to 10 years in current department or agency 50 31 8 8 2 0 0 82 10 249
2019 11 to 20 years in current department or agency 53 35 4 6 2 0 0 87 8 250
2019 More than 20 years in current department or agency 48 30 6 11 4 0 0 78 15 47
2017 Less than 3 years in current department or agency 55 30 5 5 5 0 0 85 11 194
2017 3 to 10 years in current department or agency 47 36 6 6 5 0 0 84 11 333
2017 11 to 20 years in current department or agency 53 34 4 6 3 0 0 86 9 200
2017 More than 20 years in current department or agency 35 49 0 16 0 0 0 84 16 63
2014 Less than 3 years in current department or agency 50 34 7 7 3 0 0 84 9 77
2014 3 to 10 years in current department or agency 51 29 7 8 5 0 0 79 13 386
2014 11 to 20 years in current department or agency 48 29 9 8 6 0 0 77 14 130
2014 More than 20 years in current department or agency 47 28 12 11 2 0 0 75 13 57

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 34 10 8 0 0 0 82 8 104
2020 3 to 10 years in current department or agency 39 40 7 10 2 0 1 80 13 251
2020 11 to 20 years in current department or agency 46 37 9 6 1 0 2 84 7 269
2020 More than 20 years in current department or agency 45 37 7 5 3 0 3 84 8 59
2019 Less than 3 years in current department or agency 36 40 11 10 3 0 0 76 13 147
2019 3 to 10 years in current department or agency 39 34 10 11 5 0 0 73 17 249
2019 11 to 20 years in current department or agency 41 41 7 9 3 0 0 82 12 248
2019 More than 20 years in current department or agency 47 31 9 6 4 0 2 79 11 47
2018 Less than 3 years in current department or agency 33 45 10 9 3 0 0 79 11 199
2018 3 to 10 years in current department or agency 43 43 6 6 2 0 0 86 8 272
2018 11 to 20 years in current department or agency 44 37 9 6 2 1 1 83 8 188
2018 More than 20 years in current department or agency 42 34 10 7 5 0 3 78 12 41
2017 Less than 3 years in current department or agency 45 37 6 9 3 0 0 82 12 194
2017 3 to 10 years in current department or agency 44 38 7 8 3 0 0 82 11 334
2017 11 to 20 years in current department or agency 49 34 5 9 1 0 1 84 11 201
2017 More than 20 years in current department or agency 38 48 6 6 0 0 2 87 6 63
2014 Less than 3 years in current department or agency 43 35 8 9 4 0 0 79 14 77
2014 3 to 10 years in current department or agency 45 34 8 8 4 0 0 80 12 387
2014 11 to 20 years in current department or agency 56 32 1 6 4 0 0 89 10 130
2014 More than 20 years in current department or agency 46 35 17 0 2 0 0 81 2 57

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 35 4 3 0 0 0 93 3 103
2020 3 to 10 years in current department or agency 52 36 6 6 0 0 1 88 6 253
2020 11 to 20 years in current department or agency 57 31 7 4 1 0 0 88 4 268
2020 More than 20 years in current department or agency 54 38 7 2 0 0 0 92 2 60
2019 Less than 3 years in current department or agency 58 28 8 4 1 0 1 86 5 146
2019 3 to 10 years in current department or agency 59 29 5 4 2 0 0 89 6 248
2019 11 to 20 years in current department or agency 60 31 5 2 1 0 0 92 3 247
2019 More than 20 years in current department or agency 55 30 6 6 2 0 0 85 9 47
2017 Less than 3 years in current department or agency 68 25 5 2 1 0 0 93 3 194
2017 3 to 10 years in current department or agency 63 30 4 3 0 0 0 93 3 333
2017 11 to 20 years in current department or agency 66 26 5 1 1 0 0 92 2 200
2017 More than 20 years in current department or agency 65 30 3 0 0 0 2 97 0 63
2014 Less than 3 years in current department or agency 72 21 2 3 1 0 0 94 4 77
2014 3 to 10 years in current department or agency 69 23 3 3 1 0 0 93 4 387
2014 11 to 20 years in current department or agency 71 24 4 1 1 0 0 95 2 130
2014 More than 20 years in current department or agency 66 29 5 0 0 0 0 95 0 57

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 59 31 6 3 2 0 0 89 5 104
2020 3 to 10 years in current department or agency 45 39 6 8 1 0 0 84 10 253
2020 11 to 20 years in current department or agency 58 27 8 4 3 0 0 85 7 269
2020 More than 20 years in current department or agency 51 27 8 10 2 0 2 80 12 59
2019 Less than 3 years in current department or agency 57 29 7 3 3 1 0 87 6 147
2019 3 to 10 years in current department or agency 54 31 4 6 4 0 0 86 10 249
2019 11 to 20 years in current department or agency 52 31 7 7 2 0 1 83 9 250
2019 More than 20 years in current department or agency 57 33 4 2 4 0 0 90 6 47
2018 Less than 3 years in current department or agency 62 23 9 2 1 0 1 86 4 199
2018 3 to 10 years in current department or agency 53 35 5 4 3 0 0 88 7 272
2018 11 to 20 years in current department or agency 56 26 10 7 2 0 0 81 9 188
2018 More than 20 years in current department or agency 54 27 14 3 2 0 0 81 5 41
2017 Less than 3 years in current department or agency 64 24 5 5 1 1 0 89 6 194
2017 3 to 10 years in current department or agency 48 32 11 5 4 0 0 80 9 333
2017 11 to 20 years in current department or agency 55 29 4 7 4 0 0 85 11 201
2017 More than 20 years in current department or agency 51 38 5 5 2 0 0 89 6 63
2014 Less than 3 years in current department or agency 53 29 9 5 4 0 0 82 9 77
2014 3 to 10 years in current department or agency 48 31 10 8 3 0 0 79 11 387
2014 11 to 20 years in current department or agency 61 26 6 4 3 0 1 87 7 130
2014 More than 20 years in current department or agency 59 26 14 2 0 0 0 84 2 57

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 43 12 1 0 0 0 87 1 104
2020 3 to 10 years in current department or agency 36 43 13 8 1 0 0 79 8 254
2020 11 to 20 years in current department or agency 48 36 8 5 3 0 0 84 8 271
2020 More than 20 years in current department or agency 45 41 7 2 5 0 0 86 7 58
2019 Less than 3 years in current department or agency 37 45 10 5 3 0 0 82 9 147
2019 3 to 10 years in current department or agency 39 36 14 8 4 0 0 74 11 249
2019 11 to 20 years in current department or agency 43 35 10 7 6 0 0 78 12 250
2019 More than 20 years in current department or agency 52 33 4 6 4 0 0 85 11 47
2018 Less than 3 years in current department or agency 32 47 11 8 3 0 0 79 11 198
2018 3 to 10 years in current department or agency 42 41 9 5 2 0 0 83 7 272
2018 11 to 20 years in current department or agency 38 39 11 7 5 0 0 77 12 186
2018 More than 20 years in current department or agency 46 41 3 7 3 0 0 88 10 41
2017 Less than 3 years in current department or agency 38 43 9 7 3 0 0 81 10 194
2017 3 to 10 years in current department or agency 40 39 12 6 4 0 0 79 9 334
2017 11 to 20 years in current department or agency 42 41 7 6 3 0 0 83 9 201
2017 More than 20 years in current department or agency 48 44 5 2 2 0 0 92 3 63
2014 Less than 3 years in current department or agency 31 46 9 6 8 0 0 76 14 77
2014 3 to 10 years in current department or agency 34 42 10 9 5 0 0 75 14 387
2014 11 to 20 years in current department or agency 38 40 11 8 3 0 0 78 11 130
2014 More than 20 years in current department or agency 37 53 7 4 0 0 0 90 4 57

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 36 9 7 3 1 1 81 10 102
2020 3 to 10 years in current department or agency 29 43 13 9 6 0 0 72 15 255
2020 11 to 20 years in current department or agency 37 39 10 9 4 0 0 76 14 269
2020 More than 20 years in current department or agency 29 46 13 12 0 0 0 75 12 60
2019 Less than 3 years in current department or agency 41 33 13 10 3 0 0 74 13 146
2019 3 to 10 years in current department or agency 32 33 14 13 8 0 0 65 21 249
2019 11 to 20 years in current department or agency 23 38 16 11 10 1 0 62 22 248
2019 More than 20 years in current department or agency 38 29 13 9 11 0 0 67 20 47
2018 Less than 3 years in current department or agency 36 41 15 5 3 1 0 77 8 198
2018 3 to 10 years in current department or agency 28 31 18 14 9 0 0 59 23 272
2018 11 to 20 years in current department or agency 31 26 14 15 13 0 1 57 28 187
2018 More than 20 years in current department or agency 32 31 20 7 10 0 0 63 17 41
2017 Less than 3 years in current department or agency 38 39 13 6 3 1 0 78 10 194
2017 3 to 10 years in current department or agency 26 33 14 16 11 0 0 59 27 334
2017 11 to 20 years in current department or agency 25 34 17 15 8 0 0 60 23 201
2017 More than 20 years in current department or agency 22 46 14 14 3 0 0 68 17 63
2014 Less than 3 years in current department or agency 39 28 15 12 5 0 0 68 17 77
2014 3 to 10 years in current department or agency 23 33 18 14 11 0 0 56 25 387
2014 11 to 20 years in current department or agency 31 30 15 14 9 0 0 61 23 130
2014 More than 20 years in current department or agency 29 31 22 11 5 2 0 61 16 57

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 44 9 7 0 0 0 84 7 102
2020 3 to 10 years in current department or agency 36 47 9 6 1 0 0 83 7 252
2020 11 to 20 years in current department or agency 44 39 9 5 3 0 0 84 7 270
2020 More than 20 years in current department or agency 31 47 15 5 2 0 0 78 7 59
2019 Less than 3 years in current department or agency 34 41 13 12 1 0 0 75 12 145
2019 3 to 10 years in current department or agency 37 36 12 13 3 0 0 73 15 248
2019 11 to 20 years in current department or agency 31 41 13 9 6 0 0 72 15 248
2019 More than 20 years in current department or agency 40 38 12 4 6 0 0 78 10 47
2018 Less than 3 years in current department or agency 35 38 18 6 3 0 0 72 10 199
2018 3 to 10 years in current department or agency 32 45 10 8 4 0 0 77 13 272
2018 11 to 20 years in current department or agency 40 39 11 5 5 0 0 79 10 189
2018 More than 20 years in current department or agency 39 30 14 15 2 0 0 69 17 41
2017 Less than 3 years in current department or agency 34 44 11 9 1 0 0 78 11 194
2017 3 to 10 years in current department or agency 35 42 11 9 3 0 0 78 12 333
2017 11 to 20 years in current department or agency 34 40 9 13 3 0 0 74 16 201
2017 More than 20 years in current department or agency 41 48 5 5 2 0 0 89 6 63

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 38 4 3 2 0 0 91 5 102
2020 3 to 10 years in current department or agency 56 35 6 2 0 0 1 92 3 255
2020 11 to 20 years in current department or agency 62 26 7 3 1 0 0 89 4 268
2020 More than 20 years in current department or agency 52 36 5 5 2 0 0 88 7 59
2019 Less than 3 years in current department or agency 50 39 5 5 1 0 0 89 6 146
2019 3 to 10 years in current department or agency 51 34 7 5 2 0 0 85 8 247
2019 11 to 20 years in current department or agency 49 35 6 7 2 0 0 85 9 247
2019 More than 20 years in current department or agency 58 29 6 0 6 0 0 87 6 47
2018 Less than 3 years in current department or agency 50 37 9 3 0 0 0 87 4 199
2018 3 to 10 years in current department or agency 57 31 8 3 1 0 0 88 4 272
2018 11 to 20 years in current department or agency 58 30 9 4 0 0 0 87 4 190
2018 More than 20 years in current department or agency 63 25 8 3 2 0 0 87 5 40
2017 Less than 3 years in current department or agency 54 34 6 4 1 0 0 88 6 194
2017 3 to 10 years in current department or agency 46 37 10 4 3 0 0 83 7 333
2017 11 to 20 years in current department or agency 49 37 6 4 2 0 0 87 7 201
2017 More than 20 years in current department or agency 52 37 6 5 0 0 0 89 5 63
2014 Less than 3 years in current department or agency 48 34 8 6 4 0 0 82 11 77
2014 3 to 10 years in current department or agency 42 38 10 6 4 0 0 80 10 387
2014 11 to 20 years in current department or agency 52 33 8 2 4 1 0 86 6 130
2014 More than 20 years in current department or agency 62 25 9 1 0 2 0 89 2 56

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 36 14 3 5 0 0 79 8 103
2020 3 to 10 years in current department or agency 37 39 12 9 4 0 0 76 13 255
2020 11 to 20 years in current department or agency 42 36 11 9 2 0 0 78 11 270
2020 More than 20 years in current department or agency 29 48 12 8 3 0 0 77 12 59
2019 Less than 3 years in current department or agency 39 38 14 7 2 0 0 77 9 146
2019 3 to 10 years in current department or agency 35 33 14 12 5 0 0 68 17 249
2019 11 to 20 years in current department or agency 33 38 10 10 9 0 0 71 19 248
2019 More than 20 years in current department or agency 44 38 8 4 6 0 0 82 11 47
2018 Less than 3 years in current department or agency 41 37 12 6 3 0 0 78 9 199
2018 3 to 10 years in current department or agency 35 37 14 9 5 0 0 72 14 272
2018 11 to 20 years in current department or agency 36 35 8 14 6 0 0 71 21 190
2018 More than 20 years in current department or agency 45 27 12 8 7 0 0 72 15 40
2017 Less than 3 years in current department or agency 42 38 14 4 3 0 0 79 7 193
2017 3 to 10 years in current department or agency 33 35 13 11 8 0 0 68 19 334
2017 11 to 20 years in current department or agency 38 32 14 9 7 0 0 69 16 201
2017 More than 20 years in current department or agency 34 44 13 8 2 0 0 77 10 62

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 37 11 0 2 0 0 87 2 101
2020 3 to 10 years in current department or agency 52 35 9 3 0 0 0 87 4 253
2020 11 to 20 years in current department or agency 66 25 5 2 1 0 0 92 3 268
2020 More than 20 years in current department or agency 69 25 4 0 2 0 0 95 2 58
2019 Less than 3 years in current department or agency 46 42 6 2 3 1 0 89 5 145
2019 3 to 10 years in current department or agency 50 34 10 4 1 0 0 84 5 247
2019 11 to 20 years in current department or agency 63 29 4 2 1 0 0 93 4 246
2019 More than 20 years in current department or agency 69 22 2 0 6 0 0 91 6 47
2018 Less than 3 years in current department or agency 48 33 13 3 2 0 0 82 5 195
2018 3 to 10 years in current department or agency 53 33 11 2 1 0 0 86 3 272
2018 11 to 20 years in current department or agency 66 23 9 3 0 0 0 88 3 188
2018 More than 20 years in current department or agency 74 18 3 3 2 0 0 92 5 38
2017 Less than 3 years in current department or agency 54 30 12 3 1 0 1 85 3 193
2017 3 to 10 years in current department or agency 59 28 9 2 2 0 0 88 4 334
2017 11 to 20 years in current department or agency 63 27 5 3 1 0 0 90 5 200
2017 More than 20 years in current department or agency 59 36 5 0 0 0 0 95 0 63
2014 Less than 3 years in current department or agency 67 22 8 3 1 0 0 88 4 77
2014 3 to 10 years in current department or agency 61 26 8 2 2 0 0 87 4 387
2014 11 to 20 years in current department or agency 67 24 8 1 0 0 0 91 1 130
2014 More than 20 years in current department or agency 81 14 5 0 0 0 0 95 0 57

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 45 8 4 1 0 0 87 5 102
2020 3 to 10 years in current department or agency 38 41 11 6 3 0 0 80 10 254
2020 11 to 20 years in current department or agency 43 36 11 6 3 1 0 80 9 267
2020 More than 20 years in current department or agency 32 46 9 10 3 0 0 78 13 60
2019 Less than 3 years in current department or agency 38 41 11 6 3 1 0 79 10 145
2019 3 to 10 years in current department or agency 39 35 10 10 6 0 0 74 16 247
2019 11 to 20 years in current department or agency 37 36 11 9 7 0 0 73 16 244
2019 More than 20 years in current department or agency 39 39 11 5 7 0 0 78 11 45
2018 Less than 3 years in current department or agency 33 45 11 7 3 1 0 79 10 198
2018 3 to 10 years in current department or agency 34 43 9 8 5 0 0 78 13 271
2018 11 to 20 years in current department or agency 38 34 14 10 4 0 0 72 15 189
2018 More than 20 years in current department or agency 40 35 12 10 3 0 0 75 13 40
2017 Less than 3 years in current department or agency 44 38 10 5 2 0 1 83 7 193
2017 3 to 10 years in current department or agency 35 40 11 9 5 0 0 75 15 333
2017 11 to 20 years in current department or agency 36 38 11 12 3 0 0 74 15 200
2017 More than 20 years in current department or agency 35 52 8 3 2 0 0 87 5 63
2014 Less than 3 years in current department or agency 26 51 8 12 4 0 0 76 16 77
2014 3 to 10 years in current department or agency 25 44 11 11 8 0 0 69 19 387
2014 11 to 20 years in current department or agency 32 40 7 13 8 0 0 72 21 130
2014 More than 20 years in current department or agency 27 52 14 6 2 0 0 79 7 57

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 31 11 3 0 0 0 86 3 102
2020 3 to 10 years in current department or agency 42 38 12 5 2 0 0 81 7 253
2020 11 to 20 years in current department or agency 47 31 12 6 3 0 0 79 10 270
2020 More than 20 years in current department or agency 38 32 18 9 3 0 0 70 12 60
2019 Less than 3 years in current department or agency 39 35 16 8 2 1 0 74 10 146
2019 3 to 10 years in current department or agency 35 34 14 11 6 0 0 69 17 249
2019 11 to 20 years in current department or agency 35 34 14 9 8 0 0 69 17 247
2019 More than 20 years in current department or agency 49 31 5 6 9 0 0 80 15 47
2018 Less than 3 years in current department or agency 45 32 13 6 3 0 0 77 10 198
2018 3 to 10 years in current department or agency 38 34 15 8 4 0 0 72 12 271
2018 11 to 20 years in current department or agency 42 28 13 11 5 0 1 70 17 189
2018 More than 20 years in current department or agency 40 25 18 15 3 0 0 65 17 40
2017 Less than 3 years in current department or agency 47 31 16 4 2 1 1 79 5 193
2017 3 to 10 years in current department or agency 36 37 12 10 6 0 0 73 15 334
2017 11 to 20 years in current department or agency 35 33 18 12 3 0 0 67 15 200
2017 More than 20 years in current department or agency 40 36 18 3 3 0 0 76 6 63
2014 Less than 3 years in current department or agency 45 33 7 11 4 0 0 79 15 77
2014 3 to 10 years in current department or agency 33 32 16 11 8 0 0 66 19 387
2014 11 to 20 years in current department or agency 34 31 15 14 5 0 0 66 19 130
2014 More than 20 years in current department or agency 28 43 16 13 0 0 0 71 13 57

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 37 8 3 1 2 0 88 4 102
2020 3 to 10 years in current department or agency 40 43 10 5 2 0 0 83 6 250
2020 11 to 20 years in current department or agency 47 34 10 6 2 0 0 82 8 266
2020 More than 20 years in current department or agency 35 43 15 5 2 0 0 78 7 60
2019 Less than 3 years in current department or agency 35 43 13 6 3 0 0 78 9 147
2019 3 to 10 years in current department or agency 36 36 15 8 5 0 0 73 12 245
2019 11 to 20 years in current department or agency 36 39 11 8 6 0 0 75 14 245
2019 More than 20 years in current department or agency 41 48 4 5 2 0 0 89 7 45
2018 Less than 3 years in current department or agency 40 39 12 7 1 1 0 80 8 197
2018 3 to 10 years in current department or agency 30 43 13 9 4 0 0 74 13 271
2018 11 to 20 years in current department or agency 40 31 14 10 4 0 1 71 14 188
2018 More than 20 years in current department or agency 40 38 12 5 3 0 3 80 8 40
2017 Less than 3 years in current department or agency 51 33 11 3 2 1 0 85 4 193
2017 3 to 10 years in current department or agency 36 40 9 11 4 0 0 76 14 334
2017 11 to 20 years in current department or agency 41 31 15 7 4 0 1 73 11 200
2017 More than 20 years in current department or agency 44 38 11 6 0 0 0 83 6 63
2014 Less than 3 years in current department or agency 40 33 11 11 4 3 0 74 15 77
2014 3 to 10 years in current department or agency 36 38 10 9 6 1 0 75 15 385
2014 11 to 20 years in current department or agency 33 39 13 10 6 0 0 72 15 130
2014 More than 20 years in current department or agency 38 47 11 3 1 0 0 85 4 57

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 42 4 4 0 0 0 92 4 102
2020 3 to 10 years in current department or agency 44 40 12 4 0 0 0 84 4 255
2020 11 to 20 years in current department or agency 56 29 9 6 1 0 0 85 7 271
2020 More than 20 years in current department or agency 54 35 7 3 2 0 0 88 5 60
2019 Less than 3 years in current department or agency 41 43 8 3 4 1 0 85 7 147
2019 3 to 10 years in current department or agency 42 39 11 7 1 0 0 81 8 250
2019 11 to 20 years in current department or agency 45 38 9 6 2 0 0 84 7 249
2019 More than 20 years in current department or agency 57 34 2 0 6 0 0 91 6 47
2018 Less than 3 years in current department or agency 38 44 11 6 1 0 0 82 7 198
2018 3 to 10 years in current department or agency 43 41 10 4 1 0 0 84 5 273
2018 11 to 20 years in current department or agency 47 34 12 5 2 0 0 81 6 190
2018 More than 20 years in current department or agency 58 29 3 5 5 0 0 87 10 40
2017 Less than 3 years in current department or agency 51 32 11 5 1 0 0 84 5 192
2017 3 to 10 years in current department or agency 46 34 12 6 2 0 0 80 8 334
2017 11 to 20 years in current department or agency 46 38 7 5 3 0 0 85 8 199
2017 More than 20 years in current department or agency 47 45 5 3 0 0 0 92 3 62
2014 Less than 3 years in current department or agency 48 35 8 8 1 0 0 84 9 77
2014 3 to 10 years in current department or agency 43 37 10 6 3 1 0 81 9 386
2014 11 to 20 years in current department or agency 47 37 10 5 1 0 0 84 6 130
2014 More than 20 years in current department or agency 56 33 7 4 0 0 0 89 4 57

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 41 17 3 4 0 0 77 7 102
2020 3 to 10 years in current department or agency 23 38 22 13 4 0 0 61 17 251
2020 11 to 20 years in current department or agency 29 35 22 9 4 0 0 64 14 269
2020 More than 20 years in current department or agency 32 34 14 10 10 0 0 67 20 59
2019 Less than 3 years in current department or agency 43 33 16 5 3 0 0 76 8 146
2019 3 to 10 years in current department or agency 29 37 20 10 3 0 0 67 13 248
2019 11 to 20 years in current department or agency 27 38 21 10 4 0 0 65 14 245
2019 More than 20 years in current department or agency 42 33 13 8 4 0 0 75 12 47
2018 Less than 3 years in current department or agency 43 34 14 6 1 1 0 78 7 199
2018 3 to 10 years in current department or agency 26 40 22 9 4 0 0 66 12 273
2018 11 to 20 years in current department or agency 27 38 20 11 4 0 0 65 15 188
2018 More than 20 years in current department or agency 39 32 12 9 7 0 0 72 16 41
2017 Less than 3 years in current department or agency 46 37 9 5 2 0 0 84 7 194
2017 3 to 10 years in current department or agency 32 40 17 7 4 0 0 72 11 334
2017 11 to 20 years in current department or agency 30 37 20 7 5 0 1 67 12 200
2017 More than 20 years in current department or agency 27 45 19 5 3 2 0 73 8 63
2014 Less than 3 years in current department or agency 39 38 18 1 3 0 0 77 5 77
2014 3 to 10 years in current department or agency 31 41 19 6 3 0 0 72 9 387
2014 11 to 20 years in current department or agency 29 41 22 4 3 0 0 70 7 130
2014 More than 20 years in current department or agency 27 45 19 5 1 1 0 74 7 57

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 2 13 46 24 13 2 0 37 16 104
2020 3 to 10 years in current department or agency 7 22 37 23 9 1 1 32 30 254
2020 11 to 20 years in current department or agency 6 17 43 24 9 1 0 33 23 271
2020 More than 20 years in current department or agency 3 27 45 17 8 0 0 25 30 60
2019 Less than 3 years in current department or agency 7 19 31 32 11 1 0 43 26 146
2019 3 to 10 years in current department or agency 7 21 42 23 7 0 0 29 29 249
2019 11 to 20 years in current department or agency 8 22 39 20 9 0 2 30 31 249
2019 More than 20 years in current department or agency 6 23 46 14 10 0 0 25 30 47
2018 Less than 3 years in current department or agency 5 19 31 26 15 0 3 43 25 198
2018 3 to 10 years in current department or agency 4 27 40 21 8 0 1 29 31 270
2018 11 to 20 years in current department or agency 4 27 34 26 9 0 1 35 31 189
2018 More than 20 years in current department or agency 10 25 38 17 7 0 3 26 36 40
2017 Less than 3 years in current department or agency 4 17 32 26 16 2 4 45 22 191
2017 3 to 10 years in current department or agency 7 20 38 25 8 0 2 34 27 332
2017 11 to 20 years in current department or agency 8 20 40 21 7 0 4 29 29 198
2017 More than 20 years in current department or agency 5 24 38 21 7 2 3 29 31 61
2014 Less than 3 years in current department or agency 4 18 39 25 12 0 3 38 22 77
2014 3 to 10 years in current department or agency 7 24 38 23 6 1 1 29 32 387
2014 11 to 20 years in current department or agency 12 23 36 19 7 0 3 26 36 130
2014 More than 20 years in current department or agency 7 24 45 17 6 2 0 23 31 57

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 5 8 15 37 26 5 4 69 14 104
2020 3 to 10 years in current department or agency 2 13 26 40 16 2 1 58 15 255
2020 11 to 20 years in current department or agency 4 8 22 38 25 2 2 65 12 271
2020 More than 20 years in current department or agency 2 10 27 36 25 0 0 61 12 60
2019 Less than 3 years in current department or agency 7 14 16 34 24 3 1 61 22 146
2019 3 to 10 years in current department or agency 6 15 31 30 16 1 1 47 22 246
2019 11 to 20 years in current department or agency 8 10 27 33 18 1 2 53 19 248
2019 More than 20 years in current department or agency 9 8 30 35 17 0 0 52 17 46
2018 Less than 3 years in current department or agency 4 11 18 36 27 2 2 66 16 195
2018 3 to 10 years in current department or agency 5 14 26 38 15 0 1 54 20 269
2018 11 to 20 years in current department or agency 3 11 27 35 23 1 1 59 14 188
2018 More than 20 years in current department or agency 4 12 32 30 17 2 3 49 18 41
2017 Less than 3 years in current department or agency 2 5 21 31 31 6 4 69 7 191
2017 3 to 10 years in current department or agency 5 14 20 34 20 2 5 59 20 329
2017 11 to 20 years in current department or agency 4 14 23 33 19 2 6 56 19 198
2017 More than 20 years in current department or agency 2 5 36 34 18 3 2 55 7 61
2014 Less than 3 years in current department or agency 1 8 11 46 28 5 1 79 10 77
2014 3 to 10 years in current department or agency 3 10 24 35 23 1 4 61 13 386
2014 11 to 20 years in current department or agency 6 5 24 37 23 1 4 64 11 130
2014 More than 20 years in current department or agency 1 14 31 38 13 4 0 52 16 56

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 14 30 26 18 10 2 0 29 45 104
2020 3 to 10 years in current department or agency 15 27 33 17 6 1 0 24 43 254
2020 11 to 20 years in current department or agency 11 20 43 17 8 0 1 25 32 269
2020 More than 20 years in current department or agency 17 13 37 20 10 2 0 31 31 59
2019 Less than 3 years in current department or agency 9 22 34 22 11 0 1 34 32 147
2019 3 to 10 years in current department or agency 15 25 33 19 7 1 0 25 41 248
2019 11 to 20 years in current department or agency 13 24 38 17 4 1 2 22 38 250
2019 More than 20 years in current department or agency 17 28 25 22 6 2 0 29 46 47
2018 Less than 3 years in current department or agency 7 20 32 22 14 3 2 38 28 196
2018 3 to 10 years in current department or agency 15 26 34 18 6 1 0 25 41 267
2018 11 to 20 years in current department or agency 12 24 37 17 7 1 1 25 37 188
2018 More than 20 years in current department or agency 12 23 34 20 8 0 3 29 36 40
2017 Less than 3 years in current department or agency 9 13 29 25 18 3 4 46 23 191
2017 3 to 10 years in current department or agency 11 25 35 18 8 1 2 27 38 332
2017 11 to 20 years in current department or agency 15 20 34 20 7 0 3 28 37 199
2017 More than 20 years in current department or agency 6 19 42 15 11 2 5 28 27 62
2014 Less than 3 years in current department or agency 16 18 34 19 9 1 3 30 35 77
2014 3 to 10 years in current department or agency 16 25 34 15 7 1 1 23 43 386
2014 11 to 20 years in current department or agency 13 31 29 19 5 0 3 25 45 130
2014 More than 20 years in current department or agency 12 31 26 21 6 0 3 28 45 57

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 7 41 28 16 0 1 44 15 103
2020 3 to 10 years in current department or agency 7 16 37 28 11 1 0 40 23 252
2020 11 to 20 years in current department or agency 7 13 37 31 10 1 1 42 21 267
2020 More than 20 years in current department or agency 3 17 44 23 14 0 0 36 20 59
2019 Less than 3 years in current department or agency 1 9 35 35 19 0 1 55 10 147
2019 3 to 10 years in current department or agency 4 12 35 36 13 0 0 49 16 248
2019 11 to 20 years in current department or agency 6 11 43 27 10 0 3 39 17 249
2019 More than 20 years in current department or agency 2 13 44 31 10 0 0 41 15 47
2018 Less than 3 years in current department or agency 3 4 25 36 25 2 4 65 8 197
2018 3 to 10 years in current department or agency 6 10 38 36 10 0 0 46 16 269
2018 11 to 20 years in current department or agency 3 10 41 35 10 0 1 46 13 188
2018 More than 20 years in current department or agency 8 17 29 33 10 0 3 44 26 40
2017 Less than 3 years in current department or agency 2 8 18 37 29 3 4 71 10 192
2017 3 to 10 years in current department or agency 4 16 39 28 13 0 1 41 20 329
2017 11 to 20 years in current department or agency 4 12 43 29 9 1 2 39 17 195
2017 More than 20 years in current department or agency 2 16 30 41 8 2 2 51 19 61
2014 Less than 3 years in current department or agency 4 9 27 31 28 1 0 59 13 77
2014 3 to 10 years in current department or agency 7 12 35 31 13 1 1 45 20 385
2014 11 to 20 years in current department or agency 8 14 38 27 10 0 2 38 22 130
2014 More than 20 years in current department or agency 2 30 30 31 5 2 0 37 32 55

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 5 18 26 36 14 0 2 51 23 104
2020 3 to 10 years in current department or agency 15 25 33 19 7 1 0 27 40 253
2020 11 to 20 years in current department or agency 12 21 31 24 10 1 2 34 34 270
2020 More than 20 years in current department or agency 14 20 36 13 15 0 2 29 34 60
2019 Less than 3 years in current department or agency 12 15 28 22 20 1 1 43 28 147
2019 3 to 10 years in current department or agency 15 25 27 21 10 0 1 31 41 247
2019 11 to 20 years in current department or agency 18 25 29 18 6 1 2 25 45 248
2019 More than 20 years in current department or agency 13 25 39 12 11 0 0 23 38 47
2018 Less than 3 years in current department or agency 4 14 22 33 19 4 4 56 20 197
2018 3 to 10 years in current department or agency 11 23 35 18 11 0 1 30 35 270
2018 11 to 20 years in current department or agency 11 20 34 23 10 0 1 33 32 189
2018 More than 20 years in current department or agency 17 23 28 17 13 0 3 31 41 40
2017 Less than 3 years in current department or agency 6 12 17 28 28 5 5 62 19 191
2017 3 to 10 years in current department or agency 15 19 31 26 9 0 1 35 34 333
2017 11 to 20 years in current department or agency 15 19 31 21 11 1 4 33 35 197
2017 More than 20 years in current department or agency 8 22 33 20 12 2 3 33 32 60
2014 Less than 3 years in current department or agency 10 10 18 29 24 6 3 57 23 77
2014 3 to 10 years in current department or agency 13 19 28 26 11 1 3 38 33 385
2014 11 to 20 years in current department or agency 13 19 33 26 7 0 2 34 33 130
2014 More than 20 years in current department or agency 8 24 35 25 6 0 2 31 33 57

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 1 14 28 29 19 4 4 53 16 102
2020 3 to 10 years in current department or agency 7 17 28 35 11 1 2 47 24 254
2020 11 to 20 years in current department or agency 6 8 27 36 18 1 3 57 15 270
2020 More than 20 years in current department or agency 7 15 23 33 20 2 0 54 23 60
2019 Less than 3 years in current department or agency 8 13 19 29 25 3 3 58 22 147
2019 3 to 10 years in current department or agency 9 19 31 26 13 1 1 40 28 248
2019 11 to 20 years in current department or agency 6 16 27 32 14 1 3 48 24 249
2019 More than 20 years in current department or agency 6 6 36 30 20 0 0 51 13 47
2018 Less than 3 years in current department or agency 3 15 22 30 22 5 3 56 20 195
2018 3 to 10 years in current department or agency 8 15 31 30 12 1 2 44 24 268
2018 11 to 20 years in current department or agency 5 15 28 30 20 0 2 51 21 189
2018 More than 20 years in current department or agency 5 13 40 22 20 0 0 42 18 40
2017 Less than 3 years in current department or agency 3 6 22 26 29 7 7 64 10 191
2017 3 to 10 years in current department or agency 7 14 27 28 17 2 4 48 23 333
2017 11 to 20 years in current department or agency 5 16 27 27 17 1 7 48 23 198
2017 More than 20 years in current department or agency 0 21 26 28 18 2 5 49 23 61
2014 Less than 3 years in current department or agency 4 6 13 31 32 4 9 73 12 77
2014 3 to 10 years in current department or agency 3 5 22 36 26 3 5 67 8 387
2014 11 to 20 years in current department or agency 2 5 21 41 25 1 6 70 8 130
2014 More than 20 years in current department or agency 0 4 28 48 18 0 2 68 4 57

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 12 19 32 18 13 4 1 33 33 104
2020 3 to 10 years in current department or agency 11 23 34 22 8 2 0 31 35 251
2020 11 to 20 years in current department or agency 12 16 39 21 9 1 2 31 29 269
2020 More than 20 years in current department or agency 13 15 38 20 13 0 0 33 28 60
2019 Less than 3 years in current department or agency 11 16 36 26 11 1 0 37 27 144
2019 3 to 10 years in current department or agency 13 21 35 21 7 2 2 28 35 250
2019 11 to 20 years in current department or agency 13 21 34 19 9 1 2 28 36 248
2019 More than 20 years in current department or agency 15 17 39 22 7 0 0 29 32 46
2018 Less than 3 years in current department or agency 6 21 29 24 14 6 0 40 28 197
2018 3 to 10 years in current department or agency 11 23 39 19 6 0 1 26 35 271
2018 11 to 20 years in current department or agency 12 22 34 18 12 1 2 31 35 189
2018 More than 20 years in current department or agency 10 25 40 12 13 0 0 25 35 40
2017 Less than 3 years in current department or agency 7 14 26 26 18 6 3 48 23 191
2017 3 to 10 years in current department or agency 11 19 34 20 11 1 3 33 32 333
2017 11 to 20 years in current department or agency 9 17 41 19 9 1 3 30 27 200
2017 More than 20 years in current department or agency 8 29 29 14 10 2 8 27 41 62
2014 Less than 3 years in current department or agency 5 21 30 24 15 4 1 41 27 77
2014 3 to 10 years in current department or agency 13 19 34 22 9 1 3 32 33 387
2014 11 to 20 years in current department or agency 9 25 36 17 9 2 3 27 35 130
2014 More than 20 years in current department or agency 9 27 37 22 6 0 0 27 36 57

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 3 9 37 38 11 1 1 51 12 104
2020 3 to 10 years in current department or agency 4 8 35 38 14 1 0 53 11 254
2020 11 to 20 years in current department or agency 3 9 32 35 19 0 2 56 12 271
2020 More than 20 years in current department or agency 0 12 42 25 19 2 0 45 12 60
2019 Less than 3 years in current department or agency 15 15 33 20 15 1 0 36 30 147
2019 3 to 10 years in current department or agency 9 22 35 24 9 0 1 34 31 249
2019 11 to 20 years in current department or agency 7 19 35 21 15 1 2 37 27 248
2019 More than 20 years in current department or agency 6 23 33 29 8 0 0 37 30 47
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 33 14 5 3 8 6 75 9 103
2020 3 to 10 years in current department or agency 29 32 15 10 7 4 2 65 18 254
2020 11 to 20 years in current department or agency 28 29 21 11 6 2 3 59 19 269
2020 More than 20 years in current department or agency 28 34 17 10 3 3 3 67 15 60
2019 Less than 3 years in current department or agency 24 34 15 6 10 6 5 65 18 147
2019 3 to 10 years in current department or agency 27 30 16 15 6 6 1 60 23 250
2019 11 to 20 years in current department or agency 24 33 14 14 10 3 2 61 25 247
2019 More than 20 years in current department or agency 27 34 9 13 6 4 6 69 22 47
2018 Less than 3 years in current department or agency 24 34 21 6 3 6 5 66 11 198
2018 3 to 10 years in current department or agency 22 35 14 14 7 4 3 61 23 272
2018 11 to 20 years in current department or agency 25 31 14 15 9 3 3 60 25 187
2018 More than 20 years in current department or agency 23 38 20 7 3 3 7 67 11 40
2017 Less than 3 years in current department or agency 34 33 13 3 3 8 6 77 7 194
2017 3 to 10 years in current department or agency 21 34 17 12 10 4 3 58 24 334
2017 11 to 20 years in current department or agency 29 33 13 11 7 3 2 66 20 201
2017 More than 20 years in current department or agency 29 43 11 8 5 5 0 75 13 63
2014 Less than 3 years in current department or agency 30 30 20 10 9 0 1 60 19 76
2014 3 to 10 years in current department or agency 27 30 15 12 11 3 2 60 24 387
2014 11 to 20 years in current department or agency 27 32 16 13 7 1 4 62 22 130
2014 More than 20 years in current department or agency 36 30 16 11 3 4 0 69 14 57

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 28 6 10 3 1 0 81 13 103
2020 3 to 10 years in current department or agency 44 30 9 9 6 1 0 75 15 254
2020 11 to 20 years in current department or agency 47 30 8 9 5 2 0 78 13 268
2020 More than 20 years in current department or agency 53 32 7 5 3 0 0 85 9 60
2019 Less than 3 years in current department or agency 47 27 11 9 6 1 0 74 15 147
2019 3 to 10 years in current department or agency 42 29 9 15 4 1 0 72 19 248
2019 11 to 20 years in current department or agency 47 25 10 9 9 0 0 72 18 248
2019 More than 20 years in current department or agency 54 27 7 4 7 0 2 82 11 46
2018 Less than 3 years in current department or agency 44 36 12 5 3 0 0 80 9 199
2018 3 to 10 years in current department or agency 35 32 10 16 7 0 0 67 23 272
2018 11 to 20 years in current department or agency 41 27 6 16 9 0 0 69 25 188
2018 More than 20 years in current department or agency 44 33 8 5 5 3 2 81 11 40
2017 Less than 3 years in current department or agency 51 29 8 7 3 2 1 82 10 194
2017 3 to 10 years in current department or agency 40 32 9 11 9 0 0 72 20 334
2017 11 to 20 years in current department or agency 44 32 5 12 5 0 1 77 17 201
2017 More than 20 years in current department or agency 55 27 10 8 0 0 0 82 8 63
2014 Less than 3 years in current department or agency 41 33 3 14 8 1 0 75 22 76
2014 3 to 10 years in current department or agency 36 29 14 11 9 0 0 65 21 387
2014 11 to 20 years in current department or agency 42 33 9 10 5 1 0 75 15 130
2014 More than 20 years in current department or agency 49 25 7 14 5 0 0 74 19 57

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 61 26 9 3 1 0 0 87 4 104
2020 3 to 10 years in current department or agency 53 30 5 10 2 1 0 83 12 253
2020 11 to 20 years in current department or agency 49 30 11 9 2 0 0 79 10 269
2020 More than 20 years in current department or agency 54 29 7 7 3 0 0 83 10 59
2019 Less than 3 years in current department or agency 47 33 7 8 4 0 0 81 12 147
2019 3 to 10 years in current department or agency 41 38 6 14 1 0 0 79 15 249
2019 11 to 20 years in current department or agency 43 35 7 10 5 0 0 78 15 250
2019 More than 20 years in current department or agency 47 39 4 6 2 0 2 87 9 47
2018 Less than 3 years in current department or agency 57 32 4 7 1 0 0 88 8 199
2018 3 to 10 years in current department or agency 41 38 9 9 3 0 0 79 12 273
2018 11 to 20 years in current department or agency 41 39 8 7 4 0 0 80 12 187
2018 More than 20 years in current department or agency 48 44 3 3 3 0 0 92 5 40
2017 Less than 3 years in current department or agency 60 33 3 4 1 0 0 93 4 193
2017 3 to 10 years in current department or agency 37 38 11 9 5 0 0 75 13 332
2017 11 to 20 years in current department or agency 45 36 8 6 4 0 0 81 11 200
2017 More than 20 years in current department or agency 48 44 2 6 0 0 0 92 6 63
2014 Less than 3 years in current department or agency 46 41 4 8 1 0 0 87 9 77
2014 3 to 10 years in current department or agency 40 35 10 10 6 0 0 74 16 386
2014 11 to 20 years in current department or agency 42 43 8 6 2 0 0 84 8 130
2014 More than 20 years in current department or agency 46 34 11 9 0 0 0 80 9 57

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 33 7 4 3 0 0 86 7 102
2020 3 to 10 years in current department or agency 46 37 8 6 2 1 0 84 7 249
2020 11 to 20 years in current department or agency 46 34 12 5 2 1 0 81 7 265
2020 More than 20 years in current department or agency 49 42 3 3 2 0 0 91 5 59
2019 Less than 3 years in current department or agency 46 38 9 5 1 0 1 85 6 147
2019 3 to 10 years in current department or agency 41 40 12 6 1 0 0 81 7 249
2019 11 to 20 years in current department or agency 42 37 10 6 4 1 0 80 10 247
2019 More than 20 years in current department or agency 46 46 4 0 4 0 0 91 4 47
2018 Less than 3 years in current department or agency 42 43 10 5 1 0 0 84 6 198
2018 3 to 10 years in current department or agency 37 45 10 6 2 0 0 82 8 273
2018 11 to 20 years in current department or agency 37 38 12 8 4 0 0 76 12 188
2018 More than 20 years in current department or agency 47 38 10 0 5 0 0 85 5 40

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 24 5 4 2 4 4 88 6 104
2020 3 to 10 years in current department or agency 45 27 9 6 4 6 3 79 11 253
2020 11 to 20 years in current department or agency 58 15 9 5 5 5 4 80 10 270
2020 More than 20 years in current department or agency 53 28 3 2 2 5 7 92 4 60
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 69 17 9 1 0 1 4 90 1 104
2020 3 to 10 years in current department or agency 59 29 7 2 2 0 1 88 4 255
2020 11 to 20 years in current department or agency 60 25 10 1 2 0 2 87 3 269
2020 More than 20 years in current department or agency 55 31 10 2 2 0 0 86 3 60
2019 Less than 3 years in current department or agency 56 24 11 3 2 1 3 83 6 147
2019 3 to 10 years in current department or agency 56 27 10 4 0 0 2 85 5 250
2019 11 to 20 years in current department or agency 55 24 13 3 2 2 2 82 5 249
2019 More than 20 years in current department or agency 65 29 4 2 0 0 0 94 2 47

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 29 6 6 1 0 1 87 7 103
2020 3 to 10 years in current department or agency 44 36 9 6 5 0 0 80 11 254
2020 11 to 20 years in current department or agency 50 31 9 8 4 0 0 80 11 270
2020 More than 20 years in current department or agency 41 41 11 3 3 0 0 82 7 59
2019 Less than 3 years in current department or agency 50 23 10 13 3 1 0 73 17 147
2019 3 to 10 years in current department or agency 47 27 11 8 5 1 1 75 13 249
2019 11 to 20 years in current department or agency 40 33 10 9 8 0 0 73 17 249
2019 More than 20 years in current department or agency 64 18 14 2 2 0 0 82 4 47
2018 Less than 3 years in current department or agency 43 44 8 2 1 2 0 89 3 198
2018 3 to 10 years in current department or agency 38 37 13 5 5 1 0 76 11 269
2018 11 to 20 years in current department or agency 42 27 12 9 8 0 1 71 18 189
2018 More than 20 years in current department or agency 36 42 7 10 3 3 0 80 13 41
2017 Less than 3 years in current department or agency 52 31 8 5 2 2 0 85 7 194
2017 3 to 10 years in current department or agency 43 34 9 7 6 0 1 78 12 334
2017 11 to 20 years in current department or agency 39 37 10 8 5 0 1 77 13 201
2017 More than 20 years in current department or agency 44 41 9 5 0 0 0 86 5 63
2014 Less than 3 years in current department or agency 42 36 8 12 2 0 0 78 14 77
2014 3 to 10 years in current department or agency 41 32 10 8 8 0 0 74 16 386
2014 11 to 20 years in current department or agency 45 31 8 11 4 0 0 76 15 130
2014 More than 20 years in current department or agency 36 40 16 7 0 2 0 77 7 57

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 70 17 6 2 1 2 2 91 3 104
2020 3 to 10 years in current department or agency 54 26 10 4 4 1 1 82 7 254
2020 11 to 20 years in current department or agency 52 22 14 5 4 1 3 77 9 271
2020 More than 20 years in current department or agency 49 27 11 3 3 1 5 81 7 60

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 59 26 10 2 1 1 1 87 3 104
2020 3 to 10 years in current department or agency 52 35 6 2 3 1 0 88 6 252
2020 11 to 20 years in current department or agency 56 25 9 6 3 0 1 82 9 271
2020 More than 20 years in current department or agency 50 31 9 5 5 0 0 81 10 60
2019 Less than 3 years in current department or agency 48 29 13 4 5 1 0 78 9 147
2019 3 to 10 years in current department or agency 46 30 10 10 2 1 1 77 12 249
2019 11 to 20 years in current department or agency 46 26 9 11 7 1 0 73 18 246
2019 More than 20 years in current department or agency 67 13 12 6 2 0 0 80 9 47
2018 Less than 3 years in current department or agency 52 32 8 4 1 3 0 87 5 197
2018 3 to 10 years in current department or agency 44 36 10 5 4 1 1 81 9 270
2018 11 to 20 years in current department or agency 45 28 12 8 5 1 1 74 14 188
2018 More than 20 years in current department or agency 54 26 10 3 5 2 0 82 8 41
2017 Less than 3 years in current department or agency 54 29 6 4 2 2 1 87 7 194
2017 3 to 10 years in current department or agency 45 34 8 7 5 0 1 80 12 334
2017 11 to 20 years in current department or agency 50 25 10 6 7 0 1 77 13 199
2017 More than 20 years in current department or agency 46 41 8 5 0 0 0 87 5 63
2014 Less than 3 years in current department or agency 42 36 11 5 4 0 1 79 10 77
2014 3 to 10 years in current department or agency 47 29 9 8 6 0 0 77 14 386
2014 11 to 20 years in current department or agency 47 34 7 8 4 0 1 81 12 130
2014 More than 20 years in current department or agency 43 33 14 11 0 0 0 76 11 57

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 37 63 104
2020 3 to 10 years in current department or agency 44 56 253
2020 11 to 20 years in current department or agency 50 50 270
2020 More than 20 years in current department or agency 38 62 59

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 68 14 5 1 1 1 10 92 2 104
2020 3 to 10 years in current department or agency 73 18 3 0 0 1 4 96 1 255
2020 11 to 20 years in current department or agency 72 14 5 1 1 2 5 92 2 271
2020 More than 20 years in current department or agency 70 20 7 2 0 0 2 91 2 60

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 70 20 4 4 1 0 1 91 5 104
2020 3 to 10 years in current department or agency 60 27 5 4 4 1 0 88 7 254
2020 11 to 20 years in current department or agency 63 21 7 5 3 0 1 85 7 271
2020 More than 20 years in current department or agency 59 33 2 3 3 0 0 91 7 60
2019 Less than 3 years in current department or agency 56 23 9 7 5 0 0 79 12 147
2019 3 to 10 years in current department or agency 49 29 10 8 4 0 2 78 11 250
2019 11 to 20 years in current department or agency 51 24 10 7 8 0 0 75 15 249
2019 More than 20 years in current department or agency 67 23 7 0 2 0 0 91 2 47
2018 Less than 3 years in current department or agency 57 30 7 4 2 1 0 87 6 198
2018 3 to 10 years in current department or agency 45 32 10 7 5 1 0 77 13 269
2018 11 to 20 years in current department or agency 47 24 10 9 8 0 1 73 17 189
2018 More than 20 years in current department or agency 61 21 8 8 3 0 0 82 10 41
2017 Less than 3 years in current department or agency 59 26 8 5 2 0 1 86 7 193
2017 3 to 10 years in current department or agency 48 26 11 7 6 1 1 75 13 334
2017 11 to 20 years in current department or agency 52 25 8 6 7 0 1 78 14 199
2017 More than 20 years in current department or agency 52 43 2 2 2 0 0 95 3 63
2014 Less than 3 years in current department or agency 46 35 8 5 6 0 0 80 12 77
2014 3 to 10 years in current department or agency 49 29 7 9 7 1 0 78 15 386
2014 11 to 20 years in current department or agency 51 27 13 6 3 0 0 77 9 130
2014 More than 20 years in current department or agency 55 19 18 8 0 0 0 74 8 57
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 33 10 5 1 4 0 84 6 104
2020 3 to 10 years in current department or agency 37 34 13 9 1 7 0 76 11 255
2020 11 to 20 years in current department or agency 39 31 13 10 4 3 0 72 14 270
2020 More than 20 years in current department or agency 32 45 8 10 3 2 0 78 14 60
2019 Less than 3 years in current department or agency 35 39 13 7 3 3 1 76 10 147
2019 3 to 10 years in current department or agency 22 31 23 14 6 4 0 55 21 250
2019 11 to 20 years in current department or agency 25 35 16 14 7 2 0 61 22 248
2019 More than 20 years in current department or agency 25 41 15 8 6 4 0 69 15 47
2018 Less than 3 years in current department or agency 41 37 11 5 1 4 0 82 7 198
2018 3 to 10 years in current department or agency 24 36 16 16 5 3 0 62 21 273
2018 11 to 20 years in current department or agency 26 38 16 14 6 1 0 64 20 190
2018 More than 20 years in current department or agency 33 30 22 7 5 3 0 65 13 40
2017 Less than 3 years in current department or agency 45 29 13 5 2 6 0 79 7 193
2017 3 to 10 years in current department or agency 17 36 18 17 8 4 0 55 26 332
2017 11 to 20 years in current department or agency 16 35 21 13 11 3 0 52 26 201
2017 More than 20 years in current department or agency 21 41 11 21 2 5 0 65 23 63
2014 Less than 3 years in current department or agency 35 26 17 9 8 5 0 64 17 77
2014 3 to 10 years in current department or agency 19 32 19 18 8 4 0 53 28 387
2014 11 to 20 years in current department or agency 19 35 19 19 6 2 0 56 25 130
2014 More than 20 years in current department or agency 20 35 19 17 2 7 0 59 21 57

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 34 17 6 2 0 0 76 8 104
2020 3 to 10 years in current department or agency 30 39 13 12 4 2 0 71 16 255
2020 11 to 20 years in current department or agency 33 35 17 9 6 1 0 68 15 271
2020 More than 20 years in current department or agency 27 31 25 12 5 0 0 58 17 60
2019 Less than 3 years in current department or agency 30 38 15 12 3 2 0 69 16 147
2019 3 to 10 years in current department or agency 16 34 20 19 10 2 0 51 29 250
2019 11 to 20 years in current department or agency 22 34 18 16 8 1 0 57 25 246
2019 More than 20 years in current department or agency 18 49 18 8 6 0 0 67 15 47
2018 Less than 3 years in current department or agency 43 37 12 5 1 1 0 81 6 199
2018 3 to 10 years in current department or agency 22 38 18 15 6 0 0 60 21 271
2018 11 to 20 years in current department or agency 27 34 15 16 7 1 0 62 23 189
2018 More than 20 years in current department or agency 32 29 22 10 8 0 0 60 18 41
2017 Less than 3 years in current department or agency 45 29 16 4 2 4 0 77 7 194
2017 3 to 10 years in current department or agency 17 39 19 14 9 1 0 57 24 333
2017 11 to 20 years in current department or agency 17 34 20 17 11 0 0 51 29 200
2017 More than 20 years in current department or agency 16 43 21 11 8 2 0 60 19 63
2014 Less than 3 years in current department or agency 36 28 16 12 8 0 0 64 20 77
2014 3 to 10 years in current department or agency 18 35 23 16 8 1 0 54 23 387
2014 11 to 20 years in current department or agency 19 35 18 20 9 0 0 54 28 130
2014 More than 20 years in current department or agency 18 35 26 17 5 0 0 53 21 57

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 36 13 12 4 2 0 71 16 103
2020 3 to 10 years in current department or agency 24 35 18 18 4 2 0 60 23 253
2020 11 to 20 years in current department or agency 28 30 24 10 5 2 0 59 16 269
2020 More than 20 years in current department or agency 16 37 29 12 7 0 0 53 18 60
2019 Less than 3 years in current department or agency 22 32 22 13 5 6 0 57 19 147
2019 3 to 10 years in current department or agency 12 27 26 20 10 4 0 41 31 250
2019 11 to 20 years in current department or agency 15 29 27 17 9 3 0 45 27 248
2019 More than 20 years in current department or agency 14 36 22 17 10 0 0 51 27 47
2018 Less than 3 years in current department or agency 30 40 14 9 1 4 0 74 11 198
2018 3 to 10 years in current department or agency 17 32 24 18 7 2 0 51 25 271
2018 11 to 20 years in current department or agency 18 38 19 18 6 2 0 56 24 189
2018 More than 20 years in current department or agency 22 40 21 10 8 0 0 62 17 40
2017 Less than 3 years in current department or agency 32 33 14 6 2 12 0 74 10 194
2017 3 to 10 years in current department or agency 13 35 21 18 9 4 0 50 28 333
2017 11 to 20 years in current department or agency 13 33 22 17 13 2 1 47 31 200
2017 More than 20 years in current department or agency 14 40 24 13 8 2 0 55 21 63
2014 Less than 3 years in current department or agency 16 37 21 11 6 8 1 58 19 77
2014 3 to 10 years in current department or agency 14 31 26 18 8 3 0 46 27 387
2014 11 to 20 years in current department or agency 15 33 14 24 11 3 0 50 36 130
2014 More than 20 years in current department or agency 13 32 29 19 5 2 0 46 25 57

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 42 14 10 2 2 0 74 12 104
2020 3 to 10 years in current department or agency 29 41 13 13 3 1 0 70 16 255
2020 11 to 20 years in current department or agency 34 38 15 9 4 1 0 73 12 269
2020 More than 20 years in current department or agency 28 32 25 9 7 0 0 60 15 60
2019 Less than 3 years in current department or agency 24 35 19 11 7 3 0 61 19 147
2019 3 to 10 years in current department or agency 16 29 21 21 11 2 0 46 32 250
2019 11 to 20 years in current department or agency 19 36 18 19 6 2 0 56 25 249
2019 More than 20 years in current department or agency 16 43 18 13 10 0 0 59 23 47
2018 Less than 3 years in current department or agency 33 39 14 7 4 3 0 74 11 199
2018 3 to 10 years in current department or agency 18 35 22 15 9 1 0 54 24 273
2018 11 to 20 years in current department or agency 22 36 17 17 7 2 0 59 24 190
2018 More than 20 years in current department or agency 21 37 19 17 5 0 0 58 22 41
2017 Less than 3 years in current department or agency 37 31 17 6 3 6 0 73 10 194
2017 3 to 10 years in current department or agency 20 35 18 17 9 2 0 56 26 333
2017 11 to 20 years in current department or agency 17 35 21 15 11 1 1 53 26 198
2017 More than 20 years in current department or agency 14 54 11 14 6 0 0 68 21 63
2014 Less than 3 years in current department or agency 32 27 16 11 11 4 0 61 22 77
2014 3 to 10 years in current department or agency 16 33 19 21 10 1 0 49 32 387
2014 11 to 20 years in current department or agency 14 40 15 22 10 0 0 53 32 130
2014 More than 20 years in current department or agency 14 34 18 23 10 1 0 49 33 57

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 27 14 9 3 2 2 72 13 104
2020 3 to 10 years in current department or agency 28 31 26 7 2 4 1 63 9 255
2020 11 to 20 years in current department or agency 30 36 19 8 2 3 2 69 11 270
2020 More than 20 years in current department or agency 38 24 18 12 3 3 2 65 16 59
2019 Less than 3 years in current department or agency 46 20 16 8 3 8 0 71 12 146
2019 3 to 10 years in current department or agency 30 30 18 9 2 10 1 67 13 249
2019 11 to 20 years in current department or agency 36 28 16 10 4 6 1 69 15 249
2019 More than 20 years in current department or agency 49 19 12 14 2 4 0 71 17 47
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 36 8 3 2 1 0 87 5 104
2020 3 to 10 years in current department or agency 42 42 11 4 0 0 0 84 4 255
2020 11 to 20 years in current department or agency 48 35 14 3 1 0 0 83 4 270
2020 More than 20 years in current department or agency 42 42 12 5 0 0 0 83 5 60
2019 Less than 3 years in current department or agency 46 37 8 7 1 1 0 84 8 147
2019 3 to 10 years in current department or agency 32 43 16 8 2 0 0 75 9 249
2019 11 to 20 years in current department or agency 36 42 13 7 1 0 0 79 9 250
2019 More than 20 years in current department or agency 44 38 10 6 2 0 0 82 8 47
2018 Less than 3 years in current department or agency 46 39 8 5 1 0 0 85 6 195
2018 3 to 10 years in current department or agency 36 44 15 3 2 0 0 80 6 270
2018 11 to 20 years in current department or agency 44 37 15 4 1 0 0 81 4 188
2018 More than 20 years in current department or agency 51 36 10 0 3 0 0 88 3 41
2017 Less than 3 years in current department or agency 56 32 9 2 0 0 0 88 3 194
2017 3 to 10 years in current department or agency 38 43 12 5 2 1 0 81 7 334
2017 11 to 20 years in current department or agency 38 42 11 8 1 0 0 80 9 200
2017 More than 20 years in current department or agency 54 27 11 6 2 0 0 81 8 63
2014 Less than 3 years in current department or agency 48 33 9 7 3 0 0 81 9 77
2014 3 to 10 years in current department or agency 41 36 12 7 2 1 0 79 9 387
2014 11 to 20 years in current department or agency 46 34 12 3 4 1 0 81 7 130
2014 More than 20 years in current department or agency 41 45 8 4 0 2 0 88 4 57

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 42 10 11 2 2 0 77 13 104
2020 3 to 10 years in current department or agency 22 38 19 19 2 1 0 60 21 254
2020 11 to 20 years in current department or agency 24 41 17 14 3 2 0 66 17 266
2020 More than 20 years in current department or agency 19 50 16 13 2 0 0 69 15 60
2019 Less than 3 years in current department or agency 21 37 20 15 5 2 1 59 21 147
2019 3 to 10 years in current department or agency 9 33 21 25 11 0 0 43 36 249
2019 11 to 20 years in current department or agency 9 36 23 22 8 2 0 46 31 249
2019 More than 20 years in current department or agency 13 34 27 17 6 0 2 48 24 46

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 24 20 9 9 3 1 61 18 104
2020 3 to 10 years in current department or agency 36 38 12 8 3 2 2 77 11 254
2020 11 to 20 years in current department or agency 47 30 12 6 3 2 1 79 9 269
2020 More than 20 years in current department or agency 43 35 10 7 5 0 0 78 12 60
2019 Less than 3 years in current department or agency 39 38 11 9 1 2 1 78 10 146
2019 3 to 10 years in current department or agency 36 39 11 8 4 2 0 76 12 250
2019 11 to 20 years in current department or agency 39 39 10 3 4 2 2 81 8 249
2019 More than 20 years in current department or agency 48 41 6 0 4 0 0 89 4 47
2018 Less than 3 years in current department or agency 38 37 9 8 3 4 1 79 12 198
2018 3 to 10 years in current department or agency 42 42 6 6 3 0 1 85 9 271
2018 11 to 20 years in current department or agency 48 33 9 4 3 1 0 83 7 189
2018 More than 20 years in current department or agency 44 41 7 5 3 0 0 85 8 41
2017 Less than 3 years in current department or agency 45 31 11 4 1 5 1 82 6 194
2017 3 to 10 years in current department or agency 45 34 11 4 4 1 1 80 8 332
2017 11 to 20 years in current department or agency 51 33 7 5 1 1 0 86 7 199
2017 More than 20 years in current department or agency 43 46 5 5 0 0 2 90 5 63
2014 Less than 3 years in current department or agency 57 25 7 3 6 2 0 84 9 77
2014 3 to 10 years in current department or agency 45 37 8 5 2 2 0 84 7 387
2014 11 to 20 years in current department or agency 52 33 7 4 2 0 2 86 7 130
2014 More than 20 years in current department or agency 58 32 9 0 1 0 0 90 1 57

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 29 16 3 3 2 0 77 6 104
2020 3 to 10 years in current department or agency 34 40 18 5 0 1 0 76 6 253
2020 11 to 20 years in current department or agency 43 35 14 4 3 0 0 79 7 269
2020 More than 20 years in current department or agency 42 37 15 5 2 0 0 78 7 60
2019 Less than 3 years in current department or agency 37 38 13 8 1 2 1 77 10 146
2019 3 to 10 years in current department or agency 30 38 19 9 3 0 0 69 13 249
2019 11 to 20 years in current department or agency 35 40 14 6 5 0 0 75 11 245
2019 More than 20 years in current department or agency 40 43 10 2 4 0 0 83 6 47
2018 Less than 3 years in current department or agency 44 40 9 6 0 1 0 85 6 197
2018 3 to 10 years in current department or agency 32 45 15 5 3 0 0 77 8 268
2018 11 to 20 years in current department or agency 42 32 15 7 4 0 0 74 11 189
2018 More than 20 years in current department or agency 42 44 7 3 5 0 0 85 8 41

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 24 21 8 4 12 4 61 13 104
2020 3 to 10 years in current department or agency 17 23 22 16 11 8 3 45 30 255
2020 11 to 20 years in current department or agency 26 20 19 14 9 8 3 52 27 268
2020 More than 20 years in current department or agency 26 32 17 7 3 14 1 68 12 60
2019 Less than 3 years in current department or agency 23 29 17 18 4 7 2 57 24 147
2019 3 to 10 years in current department or agency 18 23 20 18 15 6 1 43 36 250
2019 11 to 20 years in current department or agency 20 24 22 13 13 5 2 48 28 249
2019 More than 20 years in current department or agency 30 32 23 4 9 2 0 63 14 46
2018 Less than 3 years in current department or agency 24 25 19 11 3 16 2 60 17 199
2018 3 to 10 years in current department or agency 16 26 22 16 14 5 2 45 32 271
2018 11 to 20 years in current department or agency 22 24 18 16 15 4 1 48 33 189
2018 More than 20 years in current department or agency 22 25 25 13 16 0 0 47 28 40
2017 Less than 3 years in current department or agency 30 20 16 15 3 14 2 60 21 194
2017 3 to 10 years in current department or agency 17 24 22 15 16 4 2 43 34 334
2017 11 to 20 years in current department or agency 23 23 17 15 17 4 1 48 34 200
2017 More than 20 years in current department or agency 11 33 24 16 8 6 2 48 26 63
2014 Less than 3 years in current department or agency 25 18 13 13 15 13 3 52 33 77
2014 3 to 10 years in current department or agency 18 23 18 16 15 8 1 46 34 387
2014 11 to 20 years in current department or agency 25 27 17 12 10 7 1 57 25 130
2014 More than 20 years in current department or agency 19 27 10 18 16 9 0 51 38 57

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 30 17 1 4 3 0 78 5 103
2020 3 to 10 years in current department or agency 24 37 17 15 7 0 0 61 22 254
2020 11 to 20 years in current department or agency 25 31 18 16 8 1 0 57 24 268
2020 More than 20 years in current department or agency 24 41 20 9 7 0 0 64 16 59
2019 Less than 3 years in current department or agency 33 33 22 9 3 1 0 66 12 147
2019 3 to 10 years in current department or agency 23 33 13 20 10 1 0 56 31 250
2019 11 to 20 years in current department or agency 22 40 13 13 11 0 0 62 24 250
2019 More than 20 years in current department or agency 19 44 20 11 6 0 0 63 17 47
2018 Less than 3 years in current department or agency 38 42 9 9 1 1 0 81 10 198
2018 3 to 10 years in current department or agency 27 35 18 12 8 1 0 62 20 271
2018 11 to 20 years in current department or agency 35 27 15 14 9 0 0 62 24 189
2018 More than 20 years in current department or agency 17 51 14 13 5 0 0 68 18 41
2017 Less than 3 years in current department or agency 52 29 8 4 2 4 1 85 6 193
2017 3 to 10 years in current department or agency 39 33 11 9 7 1 0 73 16 334
2017 11 to 20 years in current department or agency 40 33 11 10 5 0 0 73 15 200
2017 More than 20 years in current department or agency 33 40 19 5 3 0 0 73 8 63
2014 Less than 3 years in current department or agency 46 34 8 9 1 1 0 81 11 77
2014 3 to 10 years in current department or agency 32 32 12 11 11 1 0 65 23 387
2014 11 to 20 years in current department or agency 44 28 10 11 6 0 1 73 17 130
2014 More than 20 years in current department or agency 30 38 12 10 5 6 0 72 15 57

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 26 29 20 13 7 5 0 58 21 104
2020 3 to 10 years in current department or agency 17 24 21 21 14 1 2 43 36 255
2020 11 to 20 years in current department or agency 15 24 20 18 21 1 2 40 39 269
2020 More than 20 years in current department or agency 17 17 25 20 9 3 10 39 32 60
2019 Less than 3 years in current department or agency 22 30 19 12 12 3 1 54 25 147
2019 3 to 10 years in current department or agency 17 21 14 24 23 2 0 39 48 250
2019 11 to 20 years in current department or agency 15 22 15 18 26 1 4 39 45 250
2019 More than 20 years in current department or agency 10 25 25 11 22 0 6 38 35 47
2018 Less than 3 years in current department or agency 26 31 17 14 7 4 1 60 22 199
2018 3 to 10 years in current department or agency 16 28 12 22 20 1 1 46 42 270
2018 11 to 20 years in current department or agency 19 24 16 18 22 1 0 43 41 189
2018 More than 20 years in current department or agency 10 19 26 17 20 0 8 31 40 41
2017 Less than 3 years in current department or agency 32 29 13 12 4 5 4 68 18 194
2017 3 to 10 years in current department or agency 16 27 15 20 21 1 1 43 41 333
2017 11 to 20 years in current department or agency 24 24 16 11 21 1 2 50 34 200
2017 More than 20 years in current department or agency 10 21 19 24 16 2 9 34 45 63
2014 Less than 3 years in current department or agency 26 24 21 13 9 5 1 53 24 77
2014 3 to 10 years in current department or agency 17 22 16 17 24 2 2 41 42 387
2014 11 to 20 years in current department or agency 21 20 13 20 20 0 6 44 42 130
2014 More than 20 years in current department or agency 12 23 21 21 16 0 7 38 39 57

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 25 11 5 1 0 3 83 6 104
2020 3 to 10 years in current department or agency 47 25 13 7 4 0 5 76 11 254
2020 11 to 20 years in current department or agency 48 27 12 7 2 1 4 78 10 271
2020 More than 20 years in current department or agency 52 27 13 3 2 0 3 81 5 60
2019 Less than 3 years in current department or agency 66 20 8 2 1 1 2 89 3 147
2019 3 to 10 years in current department or agency 52 25 14 5 2 0 2 78 7 250
2019 11 to 20 years in current department or agency 54 28 10 2 2 1 2 85 4 250
2019 More than 20 years in current department or agency 64 21 9 2 0 0 4 88 2 47

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 63 21 12 2 0 0 2 86 2 104
2020 3 to 10 years in current department or agency 45 29 15 7 1 0 2 76 9 254
2020 11 to 20 years in current department or agency 58 20 13 3 2 1 3 82 5 271
2020 More than 20 years in current department or agency 62 23 8 2 2 0 3 88 4 60
2019 Less than 3 years in current department or agency 51 26 14 5 1 2 2 80 6 147
2019 3 to 10 years in current department or agency 38 30 18 6 6 1 0 69 13 250
2019 11 to 20 years in current department or agency 54 24 9 7 2 2 2 81 9 248
2019 More than 20 years in current department or agency 58 21 9 2 2 0 6 85 5 47

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 86 4 4 1 0 5 1 95 1 104
2020 3 to 10 years in current department or agency 69 10 6 4 4 4 4 86 8 253
2020 11 to 20 years in current department or agency 74 9 6 1 2 4 4 91 3 270
2020 More than 20 years in current department or agency 73 12 5 3 2 3 1 89 5 59
2019 Less than 3 years in current department or agency 81 8 2 1 1 4 3 95 2 147
2019 3 to 10 years in current department or agency 70 10 6 4 3 5 2 86 8 248
2019 11 to 20 years in current department or agency 74 9 5 2 3 5 3 89 6 248
2019 More than 20 years in current department or agency 63 10 10 2 4 2 8 82 7 47

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 77 13 3 0 1 0 6 96 1 104
2020 3 to 10 years in current department or agency 73 11 3 2 1 1 10 94 3 254
2020 11 to 20 years in current department or agency 80 7 3 0 1 2 8 96 1 270
2020 More than 20 years in current department or agency 73 15 0 3 2 0 7 95 5 60
2019 Less than 3 years in current department or agency 86 3 1 1 0 2 7 98 1 147
2019 3 to 10 years in current department or agency 80 7 2 2 0 2 7 96 2 248
2019 11 to 20 years in current department or agency 77 4 3 1 0 3 10 95 1 249
2019 More than 20 years in current department or agency 67 13 5 0 0 2 12 94 0 47

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 47 11 4 0 3 0 85 4 104
2020 3 to 10 years in current department or agency 25 46 20 7 2 1 0 72 8 253
2020 11 to 20 years in current department or agency 28 43 15 8 3 2 0 74 11 271
2020 More than 20 years in current department or agency 26 33 27 7 0 3 3 64 7 60
2019 Less than 3 years in current department or agency 23 43 18 10 1 4 1 69 12 147
2019 3 to 10 years in current department or agency 25 40 19 10 4 2 0 67 14 249
2019 11 to 20 years in current department or agency 22 41 17 13 5 2 0 64 19 248
2019 More than 20 years in current department or agency 30 49 13 4 4 0 0 79 8 47
2018 Less than 3 years in current department or agency 33 43 15 5 1 2 0 78 6 199
2018 3 to 10 years in current department or agency 24 39 21 11 4 1 0 64 15 270
2018 11 to 20 years in current department or agency 30 30 23 11 6 0 0 60 17 188
2018 More than 20 years in current department or agency 22 36 20 12 8 3 0 60 20 41
2017 Less than 3 years in current department or agency 35 36 17 5 2 4 1 76 6 193
2017 3 to 10 years in current department or agency 22 42 17 10 6 3 0 66 16 333
2017 11 to 20 years in current department or agency 25 36 22 11 4 2 1 62 15 200
2017 More than 20 years in current department or agency 21 45 18 8 2 6 0 71 10 62

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 36 9 6 0 0 0 86 6 104
2020 3 to 10 years in current department or agency 36 43 14 4 3 1 0 79 6 255
2020 11 to 20 years in current department or agency 42 38 11 7 1 2 0 81 8 268
2020 More than 20 years in current department or agency 40 46 9 5 0 0 0 86 5 60
2019 Less than 3 years in current department or agency 38 42 11 7 1 1 0 82 7 147
2019 3 to 10 years in current department or agency 35 40 14 7 2 1 0 77 10 246
2019 11 to 20 years in current department or agency 35 41 12 7 3 2 0 77 10 248
2019 More than 20 years in current department or agency 47 29 18 2 2 2 0 77 4 47
2018 Less than 3 years in current department or agency 54 31 8 3 1 2 0 87 4 199
2018 3 to 10 years in current department or agency 40 39 12 5 2 2 0 80 8 270
2018 11 to 20 years in current department or agency 49 30 13 6 2 0 0 79 8 187
2018 More than 20 years in current department or agency 53 34 5 3 3 3 0 90 5 41
2017 Less than 3 years in current department or agency 55 30 11 1 1 3 0 87 2 192
2017 3 to 10 years in current department or agency 39 40 11 6 3 1 0 79 10 333
2017 11 to 20 years in current department or agency 40 42 9 5 0 2 0 85 6 200
2017 More than 20 years in current department or agency 41 44 11 0 2 2 0 87 2 63
2014 Less than 3 years in current department or agency 63 14 11 8 3 1 0 79 11 77
2014 3 to 10 years in current department or agency 44 34 11 7 3 1 0 79 10 387
2014 11 to 20 years in current department or agency 49 34 9 6 2 0 0 83 7 130
2014 More than 20 years in current department or agency 40 44 7 3 0 5 0 89 3 57

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 28 7 1 1 1 0 91 2 104
2020 3 to 10 years in current department or agency 49 35 7 7 2 0 0 84 8 254
2020 11 to 20 years in current department or agency 55 27 10 5 1 2 0 84 5 270
2020 More than 20 years in current department or agency 50 40 5 2 3 0 0 90 5 60
2019 Less than 3 years in current department or agency 39 40 12 4 1 5 0 83 5 147
2019 3 to 10 years in current department or agency 46 30 15 4 1 4 1 80 5 249
2019 11 to 20 years in current department or agency 44 36 12 4 1 3 0 83 5 248
2019 More than 20 years in current department or agency 59 28 6 4 2 0 0 87 6 47
2018 Less than 3 years in current department or agency 51 31 10 2 1 4 0 85 4 198
2018 3 to 10 years in current department or agency 39 38 14 4 2 4 0 80 6 271
2018 11 to 20 years in current department or agency 52 28 14 3 0 2 0 82 4 187
2018 More than 20 years in current department or agency 56 27 8 3 3 5 0 87 5 41
2017 Less than 3 years in current department or agency 54 28 9 3 3 4 0 86 5 193
2017 3 to 10 years in current department or agency 44 29 17 4 2 4 0 76 6 332
2017 11 to 20 years in current department or agency 46 35 11 2 0 4 0 86 3 201
2017 More than 20 years in current department or agency 41 40 11 5 0 2 2 84 5 63
2014 Less than 3 years in current department or agency 59 23 9 0 1 7 0 88 1 77
2014 3 to 10 years in current department or agency 47 32 11 4 2 2 0 82 7 387
2014 11 to 20 years in current department or agency 54 34 6 2 2 2 0 90 3 130
2014 More than 20 years in current department or agency 55 31 13 0 0 0 2 87 0 56

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 67 21 4 4 2 1 1 90 6 104
2020 3 to 10 years in current department or agency 55 33 7 3 1 2 1 89 4 254
2020 11 to 20 years in current department or agency 57 29 10 2 0 2 0 88 2 268
2020 More than 20 years in current department or agency 62 33 2 2 0 2 0 97 2 60

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 59 26 6 5 1 3 0 88 6 104
2020 3 to 10 years in current department or agency 42 31 10 7 3 6 2 79 10 254
2020 11 to 20 years in current department or agency 53 22 11 5 4 2 3 79 10 269
2020 More than 20 years in current department or agency 46 27 13 3 2 5 3 80 6 60

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 73 18 8 1 0 0 0 91 1 104
2020 3 to 10 years in current department or agency 54 37 5 2 2 0 0 91 4 255
2020 11 to 20 years in current department or agency 58 30 7 5 0 0 0 88 5 270
2020 More than 20 years in current department or agency 58 25 7 7 3 0 0 83 10 60
2019 Less than 3 years in current department or agency 54 41 4 0 0 1 0 96 0 147
2019 3 to 10 years in current department or agency 47 35 11 6 1 0 0 82 7 250
2019 11 to 20 years in current department or agency 47 34 11 5 3 0 0 82 8 248
2019 More than 20 years in current department or agency 55 32 6 2 2 2 0 89 4 47
2018 Less than 3 years in current department or agency 63 31 5 0 0 0 0 94 0 199
2018 3 to 10 years in current department or agency 49 39 7 4 2 0 0 88 5 272
2018 11 to 20 years in current department or agency 56 29 7 7 2 0 0 85 8 187
2018 More than 20 years in current department or agency 54 31 3 8 3 3 0 87 10 41
2017 Less than 3 years in current department or agency 65 28 5 1 0 1 0 93 2 194
2017 3 to 10 years in current department or agency 46 35 9 6 3 0 0 82 9 334
2017 11 to 20 years in current department or agency 44 35 11 9 1 0 0 79 10 201
2017 More than 20 years in current department or agency 46 38 11 2 2 2 0 85 3 63
2014 Less than 3 years in current department or agency 67 19 5 6 1 0 0 87 8 77
2014 3 to 10 years in current department or agency 49 35 7 5 2 0 0 85 8 387
2014 11 to 20 years in current department or agency 54 33 6 6 1 0 0 87 6 130
2014 More than 20 years in current department or agency 44 42 14 0 0 0 0 86 0 57

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 63 21 12 3 1 0 0 84 4 104
2020 3 to 10 years in current department or agency 47 36 11 4 0 1 0 84 4 255
2020 11 to 20 years in current department or agency 49 31 15 3 2 0 0 80 4 270
2020 More than 20 years in current department or agency 47 36 10 3 3 0 0 83 7 60
2019 Less than 3 years in current department or agency 45 37 11 4 2 1 0 83 6 147
2019 3 to 10 years in current department or agency 39 32 17 9 3 1 0 71 12 247
2019 11 to 20 years in current department or agency 39 32 20 3 5 1 0 72 8 249
2019 More than 20 years in current department or agency 57 20 16 4 2 0 0 78 6 47
2018 Less than 3 years in current department or agency 54 31 11 4 1 0 0 85 5 195
2018 3 to 10 years in current department or agency 43 37 13 5 2 0 0 80 7 273
2018 11 to 20 years in current department or agency 43 31 14 7 5 1 0 74 12 185
2018 More than 20 years in current department or agency 51 29 12 5 3 0 0 80 8 41
2017 Less than 3 years in current department or agency 59 26 11 2 1 1 0 86 3 194
2017 3 to 10 years in current department or agency 43 31 15 6 4 0 0 75 10 332
2017 11 to 20 years in current department or agency 42 31 17 5 4 0 0 74 9 199
2017 More than 20 years in current department or agency 43 40 11 3 3 0 0 82 6 63
2014 Less than 3 years in current department or agency 51 28 11 5 4 0 0 79 9 77
2014 3 to 10 years in current department or agency 37 39 14 6 4 0 0 76 10 387
2014 11 to 20 years in current department or agency 41 35 9 9 6 0 0 76 14 130
2014 More than 20 years in current department or agency 36 39 24 1 0 0 0 74 1 57

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 59 28 10 1 2 0 0 87 3 101
2020 3 to 10 years in current department or agency 42 40 14 4 1 0 0 81 4 250
2020 11 to 20 years in current department or agency 49 33 11 6 1 0 0 82 7 268
2020 More than 20 years in current department or agency 47 36 8 5 3 0 0 83 9 60
2019 Less than 3 years in current department or agency 44 40 7 7 1 1 0 85 7 146
2019 3 to 10 years in current department or agency 34 35 16 13 2 0 0 69 15 248
2019 11 to 20 years in current department or agency 35 37 17 7 4 1 0 72 11 248
2019 More than 20 years in current department or agency 44 42 7 4 2 0 0 86 6 47
2018 Less than 3 years in current department or agency 52 34 8 4 1 0 0 86 5 196
2018 3 to 10 years in current department or agency 38 43 11 6 2 0 0 81 8 270
2018 11 to 20 years in current department or agency 42 32 13 10 3 0 0 74 13 185
2018 More than 20 years in current department or agency 49 31 10 8 3 0 0 80 10 41
2017 Less than 3 years in current department or agency 57 28 11 3 1 0 0 85 4 194
2017 3 to 10 years in current department or agency 40 37 12 7 4 0 0 77 11 334
2017 11 to 20 years in current department or agency 39 36 12 9 3 0 0 75 12 200
2017 More than 20 years in current department or agency 39 47 8 6 0 0 0 85 6 62
2014 Less than 3 years in current department or agency 49 33 9 6 2 0 0 82 9 77
2014 3 to 10 years in current department or agency 38 38 12 8 3 0 1 77 11 386
2014 11 to 20 years in current department or agency 41 32 12 11 5 0 0 72 16 130
2014 More than 20 years in current department or agency 40 31 23 5 1 0 0 71 7 57

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 21 23 2 4 0 0 71 6 103
2020 3 to 10 years in current department or agency 35 29 22 8 4 2 0 64 13 255
2020 11 to 20 years in current department or agency 47 26 16 5 5 1 0 74 10 269
2020 More than 20 years in current department or agency 49 27 3 8 5 5 3 82 14 60
2019 Less than 3 years in current department or agency 35 24 17 14 7 3 0 61 21 147
2019 3 to 10 years in current department or agency 33 26 18 12 8 4 0 61 21 250
2019 11 to 20 years in current department or agency 33 31 19 10 5 2 1 65 15 249
2019 More than 20 years in current department or agency 57 25 12 4 2 0 0 82 6 47
2018 Less than 3 years in current department or agency 38 25 21 8 6 3 0 64 15 199
2018 3 to 10 years in current department or agency 36 29 16 13 5 1 0 66 18 272
2018 11 to 20 years in current department or agency 40 24 15 10 6 4 0 67 17 187
2018 More than 20 years in current department or agency 51 24 14 5 5 0 0 76 10 41
2017 Less than 3 years in current department or agency 41 27 11 8 5 6 3 74 14 194
2017 3 to 10 years in current department or agency 35 26 16 13 7 3 0 63 21 334
2017 11 to 20 years in current department or agency 36 27 17 8 7 3 2 66 16 200
2017 More than 20 years in current department or agency 40 34 18 5 2 0 2 75 7 62
2014 Less than 3 years in current department or agency 37 28 13 13 8 1 0 66 21 77
2014 3 to 10 years in current department or agency 34 30 15 12 5 3 1 66 18 387
2014 11 to 20 years in current department or agency 41 23 18 10 6 2 1 65 16 130
2014 More than 20 years in current department or agency 44 25 20 6 2 3 0 71 8 57
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in current department or agency 14 42 43 104
2020 3 to 10 years in current department or agency 25 40 34 255
2020 11 to 20 years in current department or agency 18 46 36 271
2020 More than 20 years in current department or agency 32 48 21 59
2019 Less than 3 years in current department or agency 36 27 37 147
2019 3 to 10 years in current department or agency 27 39 34 250
2019 11 to 20 years in current department or agency 19 43 38 250
2019 More than 20 years in current department or agency 40 48 13 47
2018 Less than 3 years in current department or agency 28 32 41 199
2018 3 to 10 years in current department or agency 22 40 38 273
2018 11 to 20 years in current department or agency 18 48 34 190
2018 More than 20 years in current department or agency 25 50 24 41
2017 Less than 3 years in current department or agency 30 30 41 194
2017 3 to 10 years in current department or agency 26 39 36 334
2017 11 to 20 years in current department or agency 24 48 28 200
2017 More than 20 years in current department or agency 27 46 27 63
2014 Less than 3 years in current department or agency 34 30 36 77
2014 3 to 10 years in current department or agency 22 39 39 387
2014 11 to 20 years in current department or agency 16 49 35 130
2014 More than 20 years in current department or agency 20 48 31 57

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in current department or agency 0 21 73 0 6 0 15
2020 3 to 10 years in current department or agency 9 42 38 6 0 5 65
2020 11 to 20 years in current department or agency 27 32 30 10 0 2 50
2020 More than 20 years in current department or agency 84 5 5 0 5 0 19
2019 Less than 3 years in current department or agency 0 24 49 6 18 4 52
2019 3 to 10 years in current department or agency 6 21 50 12 3 9 67
2019 11 to 20 years in current department or agency 28 19 41 9 0 4 47
2019 More than 20 years in current department or agency 79 11 5 0 5 0 19
2018 Less than 3 years in current department or agency 2 29 28 2 35 4 52
2018 3 to 10 years in current department or agency 14 28 46 6 0 5 62
2018 11 to 20 years in current department or agency 24 34 39 3 0 0 33
2018 More than 20 years in current department or agency 80 20 0 0 0 0 10
2017 Less than 3 years in current department or agency 2 15 20 5 49 9 57
2017 3 to 10 years in current department or agency 16 28 41 8 3 3 86
2017 11 to 20 years in current department or agency 21 31 27 10 4 6 48
2017 More than 20 years in current department or agency 88 6 0 6 0 0 17
2014 Less than 3 years in current department or agency 8 20 36 25 9999 11 26
2014 3 to 10 years in current department or agency 17 31 36 11 9999 5 84
2014 11 to 20 years in current department or agency 21 35 24 15 9999 5 20
2014 More than 20 years in current department or agency 73 0 9 9 9999 9 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 11 89 104
2020 3 to 10 years in current department or agency 11 89 255
2020 11 to 20 years in current department or agency 8 92 269
2020 More than 20 years in current department or agency 9 91 59
2019 3 to 10 years in current department or agency 11 89 250
2019 11 to 20 years in current department or agency 13 87 246
2018 Less than 3 years in current department or agency 9 91 198
2018 3 to 10 years in current department or agency 15 85 273

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 72 28 28
2020 11 to 20 years in current department or agency 65 35 22
2019 3 to 10 years in current department or agency 55 45 27
2019 11 to 20 years in current department or agency 54 46 33
2018 3 to 10 years in current department or agency 53 47 42

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 46 54 28
2020 11 to 20 years in current department or agency 60 40 22
2019 3 to 10 years in current department or agency 48 52 27
2019 11 to 20 years in current department or agency 64 36 33
2018 3 to 10 years in current department or agency 67 33 42

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 42

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 28
2020 11 to 20 years in current department or agency 0 100 22
2019 3 to 10 years in current department or agency 0 100 27
2019 11 to 20 years in current department or agency 0 100 33
2018 3 to 10 years in current department or agency 0 100 42

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 28
2020 11 to 20 years in current department or agency 0 100 22

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 11
2019 11 to 20 years in current department or agency 0 100 33

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 22

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 61 39 28
2020 11 to 20 years in current department or agency 41 59 22
2019 3 to 10 years in current department or agency 45 55 27
2019 11 to 20 years in current department or agency 50 50 32
2018 3 to 10 years in current department or agency 39 61 42

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 43 57 28
2020 11 to 20 years in current department or agency 23 77 22
2019 3 to 10 years in current department or agency 37 63 27
2019 11 to 20 years in current department or agency 56 44 32
2018 3 to 10 years in current department or agency 35 65 42

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 50 50 28
2020 11 to 20 years in current department or agency 55 45 22
2019 3 to 10 years in current department or agency 48 52 27
2019 11 to 20 years in current department or agency 63 37 32
2018 3 to 10 years in current department or agency 43 57 42

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 46 54 28
2020 11 to 20 years in current department or agency 41 59 22
2019 3 to 10 years in current department or agency 56 44 27
2019 11 to 20 years in current department or agency 51 49 32
2018 3 to 10 years in current department or agency 36 64 42

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 39 61 28
2020 11 to 20 years in current department or agency 23 77 22
2019 3 to 10 years in current department or agency 52 48 27
2019 11 to 20 years in current department or agency 37 63 32
2018 3 to 10 years in current department or agency 42 58 42

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 43 57 28
2020 11 to 20 years in current department or agency 59 41 22
2019 3 to 10 years in current department or agency 44 56 27
2019 11 to 20 years in current department or agency 41 59 32
2018 3 to 10 years in current department or agency 63 37 42

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 29 71 28
2020 11 to 20 years in current department or agency 41 59 22
2019 3 to 10 years in current department or agency 33 67 27
2019 11 to 20 years in current department or agency 44 56 32
2018 3 to 10 years in current department or agency 42 58 42

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 28
2020 11 to 20 years in current department or agency 0 100 22
2019 3 to 10 years in current department or agency 0 100 27
2019 11 to 20 years in current department or agency 0 100 32
2018 3 to 10 years in current department or agency 0 100 42

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 11
2020 3 to 10 years in current department or agency 0 100 28
2019 11 to 20 years in current department or agency 0 100 32

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 11
2019 11 to 20 years in current department or agency 22 78 32
2018 3 to 10 years in current department or agency 19 81 42

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 64 36 28
2020 11 to 20 years in current department or agency 37 63 22
2019 3 to 10 years in current department or agency 45 55 27
2019 11 to 20 years in current department or agency 56 44 32
2018 3 to 10 years in current department or agency 54 46 42

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 25 75 28
2020 11 to 20 years in current department or agency 23 77 22
2019 3 to 10 years in current department or agency 33 67 27
2019 11 to 20 years in current department or agency 37 63 32
2018 3 to 10 years in current department or agency 26 74 42

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 14 86 42

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 46 54 28
2020 11 to 20 years in current department or agency 50 50 22
2019 3 to 10 years in current department or agency 63 37 27
2019 11 to 20 years in current department or agency 53 47 32
2018 3 to 10 years in current department or agency 57 43 42

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 21 79 28
2020 11 to 20 years in current department or agency 32 68 22
2019 3 to 10 years in current department or agency 25 75 27
2019 11 to 20 years in current department or agency 28 72 32
2018 3 to 10 years in current department or agency 35 65 42

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 16 84 42

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 22 78 28
2019 11 to 20 years in current department or agency 25 75 32
2018 3 to 10 years in current department or agency 21 79 42

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 11

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 27

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 11
2020 11 to 20 years in current department or agency 0 100 22
2018 3 to 10 years in current department or agency 14 86 42

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 11

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 43 57 28
2020 11 to 20 years in current department or agency 32 68 22
2019 3 to 10 years in current department or agency 22 78 27
2019 11 to 20 years in current department or agency 22 78 32
2018 Less than 3 years in current department or agency 43 57 19
2018 3 to 10 years in current department or agency 16 84 42

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 27
2018 3 to 10 years in current department or agency 15 85 38

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 19 81 27
2018 3 to 10 years in current department or agency 18 82 38

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 13 87 38

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 27
2018 3 to 10 years in current department or agency 0 100 38

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 48 52 27
2018 3 to 10 years in current department or agency 38 62 38

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 18

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 60 40 27
2018 3 to 10 years in current department or agency 53 47 38

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 27
2018 Less than 3 years in current department or agency 0 100 18

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 74 26 27
2018 3 to 10 years in current department or agency 58 42 38

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 18

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 27

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 12 14 4 4 25 15 65 13 104
2020 3 to 10 years in current department or agency 16 19 13 9 5 31 6 56 22 253
2020 11 to 20 years in current department or agency 19 19 15 7 6 28 6 58 19 270
2020 More than 20 years in current department or agency 24 16 19 7 9 19 7 54 21 59
2019 Less than 3 years in current department or agency 18 14 21 9 5 27 7 48 20 147
2019 3 to 10 years in current department or agency 17 13 15 12 8 28 7 46 31 250
2019 11 to 20 years in current department or agency 16 18 20 11 11 18 6 45 29 248
2019 More than 20 years in current department or agency 25 25 6 4 13 19 6 68 23 47
2018 Less than 3 years in current department or agency 21 12 18 3 3 34 10 58 10 197
2018 3 to 10 years in current department or agency 16 23 18 11 7 21 4 52 24 270
2018 11 to 20 years in current department or agency 21 21 16 8 9 18 6 57 22 189
2018 More than 20 years in current department or agency 20 20 22 5 5 20 7 55 14 41
2017 Less than 3 years in current department or agency 21 10 15 3 2 39 11 61 10 194
2017 3 to 10 years in current department or agency 15 20 20 9 7 22 8 49 23 333
2017 11 to 20 years in current department or agency 21 14 21 9 10 20 5 47 25 201
2017 More than 20 years in current department or agency 11 20 11 14 8 29 6 49 34 63
2014 Less than 3 years in current department or agency 23 12 14 8 7 29 8 54 23 77
2014 3 to 10 years in current department or agency 17 16 16 10 8 24 9 49 27 386
2014 11 to 20 years in current department or agency 21 22 21 5 7 19 5 57 16 130
2014 More than 20 years in current department or agency 19 16 24 9 7 22 4 46 22 57

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 22 15 3 4 8 1 77 7 104
2020 3 to 10 years in current department or agency 33 35 17 6 3 6 0 73 9 254
2020 11 to 20 years in current department or agency 40 32 12 6 3 6 1 79 9 271
2020 More than 20 years in current department or agency 43 35 9 9 5 0 0 78 14 60
2019 Less than 3 years in current department or agency 32 31 15 7 3 12 1 72 11 147
2019 3 to 10 years in current department or agency 32 30 18 10 4 5 1 66 15 250
2019 11 to 20 years in current department or agency 34 30 15 9 5 6 0 69 15 248
2019 More than 20 years in current department or agency 42 36 6 4 11 0 0 78 15 47
2018 Less than 3 years in current department or agency 39 26 17 2 2 13 1 76 4 199
2018 3 to 10 years in current department or agency 29 35 18 7 5 6 0 69 13 270
2018 11 to 20 years in current department or agency 39 29 18 6 6 1 1 69 13 190
2018 More than 20 years in current department or agency 38 39 13 5 3 3 0 79 8 40
2017 Less than 3 years in current department or agency 42 23 14 2 1 16 1 79 4 194
2017 3 to 10 years in current department or agency 29 32 16 9 5 8 2 67 15 334
2017 11 to 20 years in current department or agency 30 30 20 9 4 6 1 65 14 201
2017 More than 20 years in current department or agency 29 50 13 5 0 3 0 82 5 62
2014 Less than 3 years in current department or agency 43 28 10 7 4 8 1 77 12 77
2014 3 to 10 years in current department or agency 31 31 17 8 5 7 1 67 14 387
2014 11 to 20 years in current department or agency 37 36 8 8 3 9 0 79 12 130
2014 More than 20 years in current department or agency 37 32 21 4 7 0 0 69 11 57
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 5 95 104
2020 3 to 10 years in current department or agency 11 89 255
2020 11 to 20 years in current department or agency 6 94 269
2020 More than 20 years in current department or agency 10 90 60
2019 Less than 3 years in current department or agency 5 95 147
2019 3 to 10 years in current department or agency 8 92 250
2019 11 to 20 years in current department or agency 7 93 247
2019 More than 20 years in current department or agency 11 89 47
2018 Less than 3 years in current department or agency 4 96 199
2018 3 to 10 years in current department or agency 9 91 273
2018 11 to 20 years in current department or agency 7 93 188
2018 More than 20 years in current department or agency 13 87 41

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 26 74 27
2020 11 to 20 years in current department or agency 32 68 16
2019 3 to 10 years in current department or agency 42 58 19
2019 11 to 20 years in current department or agency 31 69 16
2018 3 to 10 years in current department or agency 22 78 24
2018 11 to 20 years in current department or agency 34 66 14

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 19
2019 11 to 20 years in current department or agency 0 100 16
2018 3 to 10 years in current department or agency 0 100 24
2018 11 to 20 years in current department or agency 0 100 14

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 27
2020 11 to 20 years in current department or agency 0 100 16
2019 3 to 10 years in current department or agency 0 100 19
2019 11 to 20 years in current department or agency 0 100 16
2018 3 to 10 years in current department or agency 0 100 24
2018 11 to 20 years in current department or agency 0 100 14

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 27
2020 11 to 20 years in current department or agency 0 100 16
2018 11 to 20 years in current department or agency 0 100 14

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 16
2019 3 to 10 years in current department or agency 0 100 19
2019 11 to 20 years in current department or agency 0 100 16
2018 11 to 20 years in current department or agency 0 100 14

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 19
2018 3 to 10 years in current department or agency 0 100 24
2018 11 to 20 years in current department or agency 0 100 14

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 37 63 27

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 30 70 27
2019 11 to 20 years in current department or agency 35 65 14
2018 3 to 10 years in current department or agency 19 81 24

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 19

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 19

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 59 41 27
2020 11 to 20 years in current department or agency 37 63 16
2019 3 to 10 years in current department or agency 42 58 19
2018 3 to 10 years in current department or agency 38 62 24
2018 11 to 20 years in current department or agency 37 63 14

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 30 70 27
2020 11 to 20 years in current department or agency 44 56 16
2019 3 to 10 years in current department or agency 58 42 19
2018 3 to 10 years in current department or agency 34 66 24

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 27
2019 3 to 10 years in current department or agency 0 100 19
2019 11 to 20 years in current department or agency 0 100 14
2018 3 to 10 years in current department or agency 0 100 24
2018 11 to 20 years in current department or agency 0 100 14

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 16
2019 11 to 20 years in current department or agency 0 100 14
2018 11 to 20 years in current department or agency 0 100 14

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in current department or agency 0 100 14

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 16
2019 3 to 10 years in current department or agency 27 73 19
2018 3 to 10 years in current department or agency 26 74 24
2018 11 to 20 years in current department or agency 0 100 14

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 16
2019 3 to 10 years in current department or agency 0 100 19
2019 11 to 20 years in current department or agency 0 100 14
2018 3 to 10 years in current department or agency 0 100 24
2018 11 to 20 years in current department or agency 0 100 14

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 27
2019 3 to 10 years in current department or agency 0 100 19

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 27
2020 11 to 20 years in current department or agency 0 100 16
2019 3 to 10 years in current department or agency 0 100 19
2019 11 to 20 years in current department or agency 0 100 14
2018 3 to 10 years in current department or agency 0 100 24
2018 11 to 20 years in current department or agency 0 100 14

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in current department or agency 37 63 14

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 19 81 27
2020 11 to 20 years in current department or agency 37 63 16
2019 3 to 10 years in current department or agency 32 68 19
2019 11 to 20 years in current department or agency 45 55 13
2018 3 to 10 years in current department or agency 20 80 24

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 16
2018 11 to 20 years in current department or agency 0 100 14

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 19
2018 11 to 20 years in current department or agency 0 100 14

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 19 81 27

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 24
2018 11 to 20 years in current department or agency 0 100 14

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 19
2018 11 to 20 years in current department or agency 0 100 14

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 24
2018 11 to 20 years in current department or agency 0 100 14

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 27
2020 11 to 20 years in current department or agency 0 100 16
2019 3 to 10 years in current department or agency 0 100 19
2019 11 to 20 years in current department or agency 0 100 13
2018 3 to 10 years in current department or agency 0 100 24

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 70 30 27
2020 11 to 20 years in current department or agency 37 63 16
2019 3 to 10 years in current department or agency 52 48 19
2019 11 to 20 years in current department or agency 39 61 13
2018 3 to 10 years in current department or agency 58 42 24

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 22
2018 11 to 20 years in current department or agency 0 100 14

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in current department or agency 0 100 14

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 19
2018 3 to 10 years in current department or agency 0 100 22
2018 11 to 20 years in current department or agency 0 100 14

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 19
2018 3 to 10 years in current department or agency 0 100 22
2018 11 to 20 years in current department or agency 0 100 14

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 22
2018 11 to 20 years in current department or agency 0 100 14

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 19

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 22

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 19

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 19

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 37 63 19
2018 3 to 10 years in current department or agency 27 73 22

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 68 32 19
2018 3 to 10 years in current department or agency 62 38 22
2018 11 to 20 years in current department or agency 51 49 14

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 22
2018 11 to 20 years in current department or agency 0 100 14

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 73 27 19
2018 3 to 10 years in current department or agency 58 42 22
2018 11 to 20 years in current department or agency 58 42 14

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 19
2018 11 to 20 years in current department or agency 0 100 14

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 15 10 5 2 27 15 72 12 104
2020 3 to 10 years in current department or agency 19 18 15 5 3 35 6 62 13 254
2020 11 to 20 years in current department or agency 20 17 15 4 4 33 7 62 13 269
2020 More than 20 years in current department or agency 25 21 17 3 2 24 9 67 8 60
2019 Less than 3 years in current department or agency 23 17 13 4 2 32 9 69 10 147
2019 3 to 10 years in current department or agency 19 16 15 6 4 32 8 58 17 250
2019 11 to 20 years in current department or agency 22 14 22 4 3 26 8 55 11 248
2019 More than 20 years in current department or agency 31 13 12 2 6 30 6 68 13 47
2018 Less than 3 years in current department or agency 23 11 16 0 2 38 9 64 5 199
2018 3 to 10 years in current department or agency 21 16 18 3 4 31 7 58 13 271
2018 11 to 20 years in current department or agency 25 18 19 3 4 25 6 62 10 188
2018 More than 20 years in current department or agency 32 14 15 0 5 29 5 69 8 41
2017 Less than 3 years in current department or agency 21 11 12 0 0 46 10 72 1 194
2017 3 to 10 years in current department or agency 20 15 17 5 3 34 6 58 14 333
2017 11 to 20 years in current department or agency 24 13 16 2 2 36 6 65 8 200
2017 More than 20 years in current department or agency 16 18 21 2 2 35 8 58 6 63
2014 Less than 3 years in current department or agency 27 12 11 3 1 38 9 73 8 77
2014 3 to 10 years in current department or agency 19 15 18 3 2 34 9 59 9 387
2014 11 to 20 years in current department or agency 25 15 20 2 2 30 7 64 5 130
2014 More than 20 years in current department or agency 20 19 25 2 0 27 7 59 3 57

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 21 10 5 2 5 1 83 7 104
2020 3 to 10 years in current department or agency 39 34 10 8 2 7 1 79 10 254
2020 11 to 20 years in current department or agency 42 31 10 6 3 7 2 80 9 267
2020 More than 20 years in current department or agency 44 37 12 2 2 3 0 84 4 60
2019 Less than 3 years in current department or agency 40 29 9 5 1 14 2 82 7 147
2019 3 to 10 years in current department or agency 37 27 17 6 3 9 2 72 10 250
2019 11 to 20 years in current department or agency 43 25 16 3 3 9 1 75 6 247
2019 More than 20 years in current department or agency 46 21 16 4 4 6 2 73 9 47
2018 Less than 3 years in current department or agency 42 25 14 1 2 14 1 80 3 198
2018 3 to 10 years in current department or agency 33 30 18 3 4 11 1 72 8 272
2018 11 to 20 years in current department or agency 42 32 17 4 3 2 1 76 7 189
2018 More than 20 years in current department or agency 40 37 18 3 3 0 0 77 5 40
2017 Less than 3 years in current department or agency 42 27 11 2 0 18 2 85 2 193
2017 3 to 10 years in current department or agency 35 28 14 3 4 14 2 75 8 331
2017 11 to 20 years in current department or agency 36 31 15 3 0 13 1 78 4 200
2017 More than 20 years in current department or agency 35 35 19 3 0 6 2 76 3 63
2014 Less than 3 years in current department or agency 44 31 4 5 1 12 3 88 8 77
2014 3 to 10 years in current department or agency 34 31 16 3 2 13 2 76 5 386
2014 11 to 20 years in current department or agency 41 29 15 1 2 12 1 80 3 130
2014 More than 20 years in current department or agency 38 28 20 1 0 11 2 76 2 57

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in current department or agency 0 10 30 30 20 10 0 11 56 10
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 26 12 10 4 0 2 74 14 103
2020 3 to 10 years in current department or agency 39 35 13 8 6 0 0 74 13 255
2020 11 to 20 years in current department or agency 41 28 16 9 4 0 2 70 13 270
2020 More than 20 years in current department or agency 33 36 17 10 2 0 2 71 12 59

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 22 10 9 5 0 1 77 14 104
2020 3 to 10 years in current department or agency 55 29 11 2 2 1 0 84 5 254
2020 11 to 20 years in current department or agency 65 22 7 4 1 0 1 88 5 270
2020 More than 20 years in current department or agency 65 18 7 5 4 0 2 84 9 57
2019 Less than 3 years in current department or agency 52 21 11 10 5 1 1 74 15 147
2019 3 to 10 years in current department or agency 43 29 16 6 5 0 0 73 11 248
2019 11 to 20 years in current department or agency 58 23 9 6 1 0 2 83 7 247
2019 More than 20 years in current department or agency 55 23 11 4 7 0 0 78 11 46
2018 Less than 3 years in current department or agency 36 30 20 7 6 0 1 66 14 198
2018 3 to 10 years in current department or agency 46 35 11 4 4 0 0 80 8 272
2018 11 to 20 years in current department or agency 57 25 9 5 3 0 1 83 8 189
2018 More than 20 years in current department or agency 42 35 18 3 3 0 0 77 5 40
2017 Less than 3 years in current department or agency 35 29 19 9 4 1 3 67 14 192
2017 3 to 10 years in current department or agency 42 30 15 6 3 0 4 75 9 330
2017 11 to 20 years in current department or agency 51 25 14 3 3 0 3 79 7 199
2017 More than 20 years in current department or agency 41 36 14 3 2 0 3 80 5 63

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 17 34 26 15 8 0 0 51 23 104
2020 3 to 10 years in current department or agency 12 21 30 23 14 0 0 33 37 255
2020 11 to 20 years in current department or agency 17 26 26 18 12 0 0 43 30 269
2020 More than 20 years in current department or agency 23 19 37 11 10 0 0 42 21 60
2019 Less than 3 years in current department or agency 19 40 20 14 5 1 1 60 20 147
2019 3 to 10 years in current department or agency 14 29 28 17 12 0 0 43 29 250
2019 11 to 20 years in current department or agency 15 31 27 13 13 1 2 47 26 248
2019 More than 20 years in current department or agency 22 36 23 15 4 0 0 58 19 47
2018 Less than 3 years in current department or agency 26 29 29 9 6 0 1 55 15 198
2018 3 to 10 years in current department or agency 11 25 33 21 9 0 0 36 31 271
2018 11 to 20 years in current department or agency 21 30 21 17 11 0 0 51 28 189
2018 More than 20 years in current department or agency 8 39 30 12 7 0 5 49 20 41
2017 Less than 3 years in current department or agency 30 30 24 8 5 2 1 62 14 193
2017 3 to 10 years in current department or agency 12 30 29 15 14 0 1 42 29 334
2017 11 to 20 years in current department or agency 14 31 26 16 10 0 2 46 27 199
2017 More than 20 years in current department or agency 14 30 30 13 13 0 0 45 25 63

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 34 22 8 8 0 0 63 15 103
2020 3 to 10 years in current department or agency 21 33 28 11 6 0 0 55 18 254
2020 11 to 20 years in current department or agency 22 35 22 13 7 0 1 58 20 268
2020 More than 20 years in current department or agency 31 31 23 10 5 0 0 62 15 59
2019 Less than 3 years in current department or agency 39 34 15 7 3 1 1 75 10 147
2019 3 to 10 years in current department or agency 27 33 26 9 6 0 0 60 14 249
2019 11 to 20 years in current department or agency 19 44 17 9 7 1 2 65 17 248
2019 More than 20 years in current department or agency 22 36 27 11 2 2 0 59 13 46
2018 Less than 3 years in current department or agency 35 35 19 4 2 0 3 73 7 197
2018 3 to 10 years in current department or agency 26 29 30 9 6 0 0 55 15 271
2018 11 to 20 years in current department or agency 25 36 24 10 4 0 2 61 15 190
2018 More than 20 years in current department or agency 20 46 17 12 2 0 3 68 15 41
2017 Less than 3 years in current department or agency 45 29 17 4 2 2 2 77 6 191
2017 3 to 10 years in current department or agency 19 37 24 14 5 0 1 57 19 333
2017 11 to 20 years in current department or agency 18 43 19 13 4 1 2 63 18 199
2017 More than 20 years in current department or agency 30 37 14 16 3 0 0 67 19 63

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 25 28 23 11 10 2 1 55 21 103
2020 3 to 10 years in current department or agency 15 27 25 19 13 0 1 43 32 254
2020 11 to 20 years in current department or agency 23 25 23 15 13 1 1 49 28 269
2020 More than 20 years in current department or agency 20 38 17 7 13 3 2 61 21 60
2019 Less than 3 years in current department or agency 32 23 21 10 12 1 1 56 23 147
2019 3 to 10 years in current department or agency 18 27 24 17 14 0 0 45 31 247
2019 11 to 20 years in current department or agency 14 28 23 18 14 1 2 43 33 248
2019 More than 20 years in current department or agency 25 27 19 15 13 0 2 53 28 47
2018 Less than 3 years in current department or agency 29 29 19 14 7 1 1 60 21 194
2018 3 to 10 years in current department or agency 22 27 23 16 12 0 0 49 27 272
2018 11 to 20 years in current department or agency 22 29 22 14 11 0 2 52 25 190
2018 More than 20 years in current department or agency 24 34 12 14 9 0 5 62 25 41
2017 Less than 3 years in current department or agency 34 23 23 7 6 4 3 61 14 194
2017 3 to 10 years in current department or agency 17 30 20 17 14 1 1 48 31 331
2017 11 to 20 years in current department or agency 20 27 24 13 12 1 2 49 27 199
2017 More than 20 years in current department or agency 21 21 30 10 18 0 2 42 27 63

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 25 14 6 6 0 1 74 12 104
2020 3 to 10 years in current department or agency 35 30 17 9 7 0 2 66 16 251
2020 11 to 20 years in current department or agency 39 29 18 6 6 0 2 69 12 267
2020 More than 20 years in current department or agency 39 31 15 3 7 2 3 74 10 60
2019 Less than 3 years in current department or agency 67 20 5 4 1 1 2 90 5 147
2019 3 to 10 years in current department or agency 49 29 14 4 3 0 0 78 8 250
2019 11 to 20 years in current department or agency 43 28 16 6 3 1 3 74 9 247
2019 More than 20 years in current department or agency 49 28 15 2 2 0 4 80 4 47
2018 Less than 3 years in current department or agency 53 25 13 5 1 0 2 80 7 196
2018 3 to 10 years in current department or agency 40 30 17 7 4 0 1 72 11 269
2018 11 to 20 years in current department or agency 45 27 17 6 3 0 3 74 8 188
2018 More than 20 years in current department or agency 50 23 15 4 3 0 5 77 7 41
2017 Less than 3 years in current department or agency 57 20 8 5 2 3 6 84 8 192
2017 3 to 10 years in current department or agency 42 30 15 6 4 1 3 75 10 330
2017 11 to 20 years in current department or agency 34 34 18 6 4 0 3 71 11 199
2017 More than 20 years in current department or agency 38 24 19 8 0 0 11 70 9 63

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 26 29 22 14 9 0 0 55 23 104
2020 3 to 10 years in current department or agency 19 28 26 16 10 0 0 48 26 253
2020 11 to 20 years in current department or agency 23 34 21 12 9 0 0 58 21 270
2020 More than 20 years in current department or agency 35 25 25 5 8 2 0 61 13 60
2019 Less than 3 years in current department or agency 44 36 11 4 3 1 1 82 7 145
2019 3 to 10 years in current department or agency 29 33 16 14 8 0 0 62 22 248
2019 11 to 20 years in current department or agency 33 36 18 6 6 0 1 70 12 249
2019 More than 20 years in current department or agency 45 28 23 0 4 0 0 73 4 47
2018 Less than 3 years in current department or agency 43 30 15 7 4 0 1 74 11 198
2018 3 to 10 years in current department or agency 27 33 19 13 7 0 0 60 21 272
2018 11 to 20 years in current department or agency 36 27 23 7 7 0 0 63 14 189
2018 More than 20 years in current department or agency 45 25 24 4 3 0 0 69 7 41
2017 Less than 3 years in current department or agency 36 37 12 8 6 2 0 74 14 193
2017 3 to 10 years in current department or agency 25 34 25 10 5 0 1 60 15 331
2017 11 to 20 years in current department or agency 34 32 17 10 4 1 2 68 14 197
2017 More than 20 years in current department or agency 33 35 24 6 2 0 0 68 8 63

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 26 17 10 8 0 5 63 19 102
2020 3 to 10 years in current department or agency 33 25 17 8 9 0 8 64 18 253
2020 11 to 20 years in current department or agency 24 36 16 9 8 0 6 65 18 267
2020 More than 20 years in current department or agency 32 36 10 9 3 0 10 76 13 60

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 29 20 4 0 0 0 76 4 102
2020 3 to 10 years in current department or agency 29 39 20 8 2 1 1 69 11 253
2020 11 to 20 years in current department or agency 35 34 15 8 4 1 2 72 12 267
2020 More than 20 years in current department or agency 36 37 19 7 2 0 0 73 8 60
2019 Less than 3 years in current department or agency 36 33 21 5 3 1 1 70 8 147
2019 3 to 10 years in current department or agency 25 38 21 10 7 0 0 63 17 249
2019 11 to 20 years in current department or agency 23 40 21 7 6 1 2 65 13 249
2019 More than 20 years in current department or agency 27 53 9 4 6 0 0 81 10 47
2018 Less than 3 years in current department or agency 38 32 18 7 1 0 3 73 8 197
2018 3 to 10 years in current department or agency 23 35 28 10 3 0 1 58 14 269
2018 11 to 20 years in current department or agency 24 35 26 10 5 1 0 59 16 186
2018 More than 20 years in current department or agency 29 34 27 5 5 0 0 63 10 41
2017 Less than 3 years in current department or agency 37 30 21 4 3 4 1 70 8 193
2017 3 to 10 years in current department or agency 23 37 22 11 5 1 1 61 16 330
2017 11 to 20 years in current department or agency 29 36 17 9 6 1 2 67 16 198
2017 More than 20 years in current department or agency 30 36 21 10 3 0 0 67 13 63

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 40 22 6 2 0 0 70 8 101
2020 3 to 10 years in current department or agency 23 38 22 11 5 0 1 61 16 252
2020 11 to 20 years in current department or agency 26 44 15 7 6 0 0 71 14 265
2020 More than 20 years in current department or agency 30 31 30 5 3 0 0 61 8 59
2019 Less than 3 years in current department or agency 36 30 21 8 3 1 1 67 12 146
2019 3 to 10 years in current department or agency 17 36 23 16 7 0 1 54 23 248
2019 11 to 20 years in current department or agency 24 39 18 12 6 0 1 64 18 249
2019 More than 20 years in current department or agency 15 51 21 6 4 0 2 68 11 47
2018 Less than 3 years in current department or agency 34 33 20 5 4 1 2 70 9 197
2018 3 to 10 years in current department or agency 20 36 27 12 3 0 1 57 16 269
2018 11 to 20 years in current department or agency 26 32 27 8 6 0 1 58 15 187
2018 More than 20 years in current department or agency 12 41 22 15 5 0 5 56 21 40
2017 Less than 3 years in current department or agency 34 36 21 6 2 2 1 71 8 193
2017 3 to 10 years in current department or agency 21 37 25 11 5 0 1 59 16 330
2017 11 to 20 years in current department or agency 23 33 23 12 7 0 2 57 19 198
2017 More than 20 years in current department or agency 30 21 35 10 3 0 2 52 13 63

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 30 23 13 1 0 0 64 14 102
2020 3 to 10 years in current department or agency 30 34 20 12 2 0 1 65 15 253
2020 11 to 20 years in current department or agency 34 36 17 7 4 1 1 71 12 265
2020 More than 20 years in current department or agency 37 27 27 9 0 2 0 64 9 60
2019 Less than 3 years in current department or agency 27 37 19 9 5 1 2 66 14 147
2019 3 to 10 years in current department or agency 24 28 24 16 8 0 0 52 24 247
2019 11 to 20 years in current department or agency 30 36 16 9 8 0 1 67 18 249
2019 More than 20 years in current department or agency 34 45 13 4 4 0 0 79 9 47
2018 Less than 3 years in current department or agency 32 31 21 9 4 0 2 64 14 199
2018 3 to 10 years in current department or agency 24 34 25 13 5 0 0 58 18 270
2018 11 to 20 years in current department or agency 33 29 19 12 7 0 0 62 19 188
2018 More than 20 years in current department or agency 40 28 17 10 5 0 0 68 15 41
2017 Less than 3 years in current department or agency 32 32 22 7 5 2 0 66 12 193
2017 3 to 10 years in current department or agency 24 38 18 10 7 0 1 63 18 331
2017 11 to 20 years in current department or agency 26 31 21 9 9 2 2 60 18 196
2017 More than 20 years in current department or agency 35 29 22 8 5 0 2 64 13 63

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 23 13 4 4 0 2 79 8 102
2020 3 to 10 years in current department or agency 36 30 18 8 6 0 1 67 15 251
2020 11 to 20 years in current department or agency 43 26 17 7 5 0 2 70 13 263
2020 More than 20 years in current department or agency 42 31 17 5 3 2 0 74 9 60
2019 Less than 3 years in current department or agency 53 24 15 4 3 1 1 79 6 147
2019 3 to 10 years in current department or agency 34 25 23 8 9 0 0 59 17 247
2019 11 to 20 years in current department or agency 37 28 15 9 10 0 1 66 19 249
2019 More than 20 years in current department or agency 53 26 11 4 6 0 0 79 10 47

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 35 23 12 3 0 0 63 15 102
2020 3 to 10 years in current department or agency 19 27 24 20 9 1 1 47 29 252
2020 11 to 20 years in current department or agency 22 32 27 14 3 0 1 55 18 262
2020 More than 20 years in current department or agency 24 27 27 15 9 0 0 50 23 60

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 36 27 4 4 0 0 66 8 102
2020 3 to 10 years in current department or agency 25 33 25 10 5 0 1 59 15 253
2020 11 to 20 years in current department or agency 27 34 23 10 4 1 1 63 14 266
2020 More than 20 years in current department or agency 35 25 17 14 7 2 0 61 21 60
2019 Less than 3 years in current department or agency 40 32 21 4 2 1 1 73 6 144
2019 3 to 10 years in current department or agency 34 37 17 7 3 0 1 72 10 248
2019 11 to 20 years in current department or agency 37 32 18 8 3 1 2 71 11 249
2019 More than 20 years in current department or agency 44 26 21 7 0 0 2 71 7 46
2018 Less than 3 years in current department or agency 33 29 19 13 2 0 3 64 15 194
2018 3 to 10 years in current department or agency 27 35 27 9 2 0 1 63 11 270
2018 11 to 20 years in current department or agency 34 31 19 12 2 1 1 66 14 188
2018 More than 20 years in current department or agency 34 34 19 8 3 0 3 70 10 41
2017 Less than 3 years in current department or agency 30 36 19 8 5 2 1 68 13 193
2017 3 to 10 years in current department or agency 35 34 18 8 2 1 1 71 11 329
2017 11 to 20 years in current department or agency 31 34 19 10 3 2 2 67 13 198
2017 More than 20 years in current department or agency 24 40 22 11 0 2 2 65 12 63

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 25 14 6 0 0 2 80 6 102
2020 3 to 10 years in current department or agency 44 30 17 4 3 0 2 75 7 251
2020 11 to 20 years in current department or agency 51 31 12 3 1 1 2 84 4 267
2020 More than 20 years in current department or agency 43 41 11 4 2 0 0 84 5 56
2019 Less than 3 years in current department or agency 66 16 10 4 1 1 1 84 6 146
2019 3 to 10 years in current department or agency 57 27 10 5 1 0 0 85 6 249
2019 11 to 20 years in current department or agency 63 22 10 2 2 0 1 86 4 246
2019 More than 20 years in current department or agency 63 26 4 7 0 0 0 89 7 46
2018 Less than 3 years in current department or agency 60 19 9 6 2 0 3 82 8 198
2018 3 to 10 years in current department or agency 56 31 8 4 1 0 0 86 6 269
2018 11 to 20 years in current department or agency 64 20 10 5 1 0 1 84 6 187
2018 More than 20 years in current department or agency 59 31 0 3 3 0 5 95 5 41
2017 Less than 3 years in current department or agency 63 23 7 2 3 2 1 88 5 193
2017 3 to 10 years in current department or agency 59 24 9 3 3 0 2 84 6 331
2017 11 to 20 years in current department or agency 65 17 12 3 1 0 2 84 4 199
2017 More than 20 years in current department or agency 42 39 8 5 2 0 5 85 7 62

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 36 16 5 1 0 1 78 6 102
2020 3 to 10 years in current department or agency 39 35 16 6 2 0 1 76 9 253
2020 11 to 20 years in current department or agency 40 40 10 5 3 0 2 82 8 269
2020 More than 20 years in current department or agency 36 42 15 4 4 0 0 78 7 56

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 79 13 3 2 0 0 3 95 2 102
2020 3 to 10 years in current department or agency 69 15 7 2 0 1 6 91 2 251
2020 11 to 20 years in current department or agency 75 15 4 0 0 0 5 95 1 266
2020 More than 20 years in current department or agency 74 12 5 4 2 0 4 89 6 57
2019 Less than 3 years in current department or agency 79 9 3 2 0 1 6 95 2 147
2019 3 to 10 years in current department or agency 75 13 2 1 1 1 6 95 2 246
2019 11 to 20 years in current department or agency 77 11 3 1 0 0 8 95 1 245
2019 More than 20 years in current department or agency 80 12 4 0 0 0 4 95 0 46
2018 Less than 3 years in current department or agency 74 12 6 1 1 1 5 91 3 196
2018 3 to 10 years in current department or agency 73 19 4 1 0 0 2 94 1 269
2018 11 to 20 years in current department or agency 76 15 4 1 0 0 3 94 1 188
2018 More than 20 years in current department or agency 62 20 7 3 0 0 7 89 3 40

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 79 12 3 2 0 1 3 95 2 102
2020 3 to 10 years in current department or agency 73 12 4 2 3 1 4 89 6 252
2020 11 to 20 years in current department or agency 78 9 4 1 2 2 4 93 3 268
2020 More than 20 years in current department or agency 77 11 5 2 2 0 4 91 4 56
2019 Less than 3 years in current department or agency 74 11 5 3 3 1 3 88 6 146
2019 3 to 10 years in current department or agency 66 12 11 5 4 1 2 80 9 248
2019 11 to 20 years in current department or agency 69 11 7 4 5 2 3 84 9 248
2019 More than 20 years in current department or agency 74 10 6 4 4 0 0 85 9 47
2018 Less than 3 years in current department or agency 75 12 3 1 4 1 3 92 5 197
2018 3 to 10 years in current department or agency 67 15 8 2 5 0 2 84 7 269
2018 11 to 20 years in current department or agency 68 16 7 3 5 0 2 86 8 185
2018 More than 20 years in current department or agency 73 10 8 5 3 0 2 84 8 41
2017 Less than 3 years in current department or agency 82 9 3 1 1 1 3 95 2 193
2017 3 to 10 years in current department or agency 66 15 9 3 4 0 2 84 7 333
2017 11 to 20 years in current department or agency 73 13 6 3 2 0 2 89 5 199
2017 More than 20 years in current department or agency 64 19 5 2 3 0 8 90 5 63

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 70 21 5 1 0 1 2 94 1 102
2020 3 to 10 years in current department or agency 53 31 10 3 2 0 1 85 4 252
2020 11 to 20 years in current department or agency 59 25 11 1 1 1 3 86 2 269
2020 More than 20 years in current department or agency 71 23 0 4 0 0 2 96 4 56
2019 Less than 3 years in current department or agency 54 26 9 6 3 1 1 82 9 145
2019 3 to 10 years in current department or agency 43 36 14 5 1 0 1 79 6 248
2019 11 to 20 years in current department or agency 44 31 15 5 3 0 2 77 8 246
2019 More than 20 years in current department or agency 60 25 6 2 6 0 0 85 9 47
2018 Less than 3 years in current department or agency 58 23 9 6 1 0 2 83 8 197
2018 3 to 10 years in current department or agency 46 32 15 5 2 0 1 78 7 273
2018 11 to 20 years in current department or agency 40 38 13 6 3 0 1 78 9 188
2018 More than 20 years in current department or agency 49 27 25 0 0 0 0 75 0 41
2017 Less than 3 years in current department or agency 64 24 6 2 2 1 3 91 3 193
2017 3 to 10 years in current department or agency 42 36 12 5 3 0 2 79 8 331
2017 11 to 20 years in current department or agency 52 31 10 2 2 0 2 85 5 199
2017 More than 20 years in current department or agency 46 36 10 3 3 0 2 84 6 63

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 74 13 8 2 1 0 2 89 3 100
2020 3 to 10 years in current department or agency 65 19 7 4 3 1 2 86 7 251
2020 11 to 20 years in current department or agency 65 18 6 4 4 0 3 86 8 268
2020 More than 20 years in current department or agency 71 14 7 4 2 2 0 87 6 56
2019 Less than 3 years in current department or agency 68 18 5 5 1 1 3 89 6 146
2019 3 to 10 years in current department or agency 51 21 16 6 5 0 1 72 12 248
2019 11 to 20 years in current department or agency 54 21 10 5 9 0 1 76 14 244
2019 More than 20 years in current department or agency 71 18 6 0 4 0 0 89 4 47
2018 Less than 3 years in current department or agency 67 18 10 0 3 0 2 86 4 196
2018 3 to 10 years in current department or agency 43 28 13 9 6 0 0 72 15 271
2018 11 to 20 years in current department or agency 52 21 13 5 7 1 1 74 13 189
2018 More than 20 years in current department or agency 55 25 13 8 0 0 0 80 8 41
2017 Less than 3 years in current department or agency 76 12 6 1 2 1 3 92 3 193
2017 3 to 10 years in current department or agency 50 25 11 7 6 0 1 76 13 332
2017 11 to 20 years in current department or agency 54 21 13 4 6 0 1 76 11 200
2017 More than 20 years in current department or agency 53 23 11 5 5 0 3 78 10 62

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 66 10 1 0 1 0 22 98 1 102
2020 3 to 10 years in current department or agency 64 11 3 1 0 0 20 95 1 251
2020 11 to 20 years in current department or agency 55 10 5 0 1 0 28 91 2 268
2020 More than 20 years in current department or agency 53 8 0 2 0 2 35 97 3 55
2019 Less than 3 years in current department or agency 65 9 1 2 1 1 22 95 3 145
2019 3 to 10 years in current department or agency 55 12 4 2 0 0 27 92 2 249
2019 11 to 20 years in current department or agency 44 14 7 2 1 0 32 85 4 245
2019 More than 20 years in current department or agency 58 8 2 0 2 0 30 94 3 47
2018 Less than 3 years in current department or agency 58 6 5 2 1 0 28 90 4 197
2018 3 to 10 years in current department or agency 48 14 5 2 0 0 31 89 4 271
2018 11 to 20 years in current department or agency 47 14 6 2 1 0 30 87 5 190
2018 More than 20 years in current department or agency 52 10 9 0 0 0 30 88 0 41
2017 Less than 3 years in current department or agency 66 8 2 0 1 1 22 96 1 193
2017 3 to 10 years in current department or agency 53 14 4 1 0 0 28 93 2 330
2017 11 to 20 years in current department or agency 48 17 8 3 0 0 23 85 4 199
2017 More than 20 years in current department or agency 46 11 8 2 2 0 32 84 5 63

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 80 14 3 0 0 0 3 97 0 104
2020 3 to 10 years in current department or agency 70 20 5 1 1 0 3 93 2 253
2020 11 to 20 years in current department or agency 67 18 7 2 0 0 5 90 2 271
2020 More than 20 years in current department or agency 73 12 4 3 0 0 9 93 4 58
2019 Less than 3 years in current department or agency 81 11 2 1 1 1 3 95 2 146
2019 3 to 10 years in current department or agency 66 18 8 2 0 0 5 89 3 249
2019 11 to 20 years in current department or agency 59 22 7 2 0 0 10 89 3 248
2019 More than 20 years in current department or agency 68 19 4 0 0 2 6 95 0 47
2018 Less than 3 years in current department or agency 76 14 4 0 0 0 6 95 1 196
2018 3 to 10 years in current department or agency 60 24 7 1 1 0 7 91 2 269
2018 11 to 20 years in current department or agency 63 20 7 1 0 0 9 91 1 190
2018 More than 20 years in current department or agency 59 21 7 3 0 0 10 89 3 41
2017 Less than 3 years in current department or agency 74 11 7 1 1 1 6 92 1 192
2017 3 to 10 years in current department or agency 63 19 6 2 1 0 9 91 3 332
2017 11 to 20 years in current department or agency 67 15 8 1 1 0 7 89 3 199
2017 More than 20 years in current department or agency 58 29 3 0 0 0 10 96 0 62

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 71 14 4 4 5 1 1 87 9 104
2020 3 to 10 years in current department or agency 71 18 4 3 2 0 1 91 5 255
2020 11 to 20 years in current department or agency 76 17 2 1 0 1 2 96 1 271
2020 More than 20 years in current department or agency 89 5 0 2 2 0 2 96 4 58
2019 Less than 3 years in current department or agency 64 15 6 7 6 1 1 81 13 146
2019 3 to 10 years in current department or agency 71 14 6 4 2 0 2 87 7 249
2019 11 to 20 years in current department or agency 73 15 5 2 1 0 3 92 3 248
2019 More than 20 years in current department or agency 83 8 2 0 4 0 2 93 4 47
2018 Less than 3 years in current department or agency 56 14 12 6 8 1 2 72 15 196
2018 3 to 10 years in current department or agency 73 15 6 1 3 0 2 90 4 271
2018 11 to 20 years in current department or agency 75 15 4 2 1 0 3 93 3 190
2018 More than 20 years in current department or agency 88 7 3 3 0 0 0 95 3 41
2017 Less than 3 years in current department or agency 55 11 16 7 7 0 3 69 15 194
2017 3 to 10 years in current department or agency 71 14 7 2 2 0 3 88 4 332
2017 11 to 20 years in current department or agency 80 11 2 1 1 1 5 96 2 198
2017 More than 20 years in current department or agency 81 13 2 0 0 0 5 98 0 62

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 24 19 4 4 0 2 72 8 102
2020 3 to 10 years in current department or agency 41 32 17 6 2 0 1 74 8 254
2020 11 to 20 years in current department or agency 46 35 13 3 1 0 2 82 4 270
2020 More than 20 years in current department or agency 50 38 8 1 0 2 0 90 1 59
2019 Less than 3 years in current department or agency 60 24 11 3 1 1 2 85 3 146
2019 3 to 10 years in current department or agency 56 26 13 2 2 0 1 83 4 248
2019 11 to 20 years in current department or agency 55 30 8 2 1 0 4 89 3 244
2019 More than 20 years in current department or agency 56 25 13 4 0 0 2 83 4 47
2018 Less than 3 years in current department or agency 51 28 13 3 3 0 3 81 6 197
2018 3 to 10 years in current department or agency 48 32 11 5 1 0 2 82 6 271
2018 11 to 20 years in current department or agency 53 33 9 1 2 0 2 87 3 189
2018 More than 20 years in current department or agency 59 26 9 3 0 0 3 88 3 41
2017 Less than 3 years in current department or agency 44 32 15 3 3 1 2 78 6 193
2017 3 to 10 years in current department or agency 50 29 13 2 3 0 3 81 5 330
2017 11 to 20 years in current department or agency 54 27 9 3 3 0 3 84 7 200
2017 More than 20 years in current department or agency 41 35 14 6 0 0 3 79 7 63

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 39 17 11 3 0 0 70 14 103
2020 3 to 10 years in current department or agency 23 49 22 5 1 1 0 72 6 254
2020 11 to 20 years in current department or agency 32 45 18 2 2 1 0 78 4 269
2020 More than 20 years in current department or agency 25 49 16 3 5 2 0 76 9 59

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 12 43 36 8 2 0 0 55 10 104
2020 3 to 10 years in current department or agency 8 32 39 17 3 0 0 40 20 254
2020 11 to 20 years in current department or agency 12 34 34 14 4 1 0 47 18 269
2020 More than 20 years in current department or agency 18 38 32 10 3 0 0 55 13 61
2019 Less than 3 years in current department or agency 18 42 29 9 3 0 0 59 12 147
2019 3 to 10 years in current department or agency 11 36 35 13 5 0 0 47 18 250
2019 11 to 20 years in current department or agency 11 37 36 11 5 0 0 48 16 250
2019 More than 20 years in current department or agency 13 45 30 10 2 0 0 58 13 47
2018 Less than 3 years in current department or agency 21 39 29 7 3 1 0 61 10 198
2018 3 to 10 years in current department or agency 10 36 37 13 3 0 0 47 16 273
2018 11 to 20 years in current department or agency 16 33 36 10 5 0 0 49 15 189
2018 More than 20 years in current department or agency 20 39 25 14 3 0 0 59 16 41
2017 Less than 3 years in current department or agency 15 41 34 5 3 0 0 57 8 194
2017 3 to 10 years in current department or agency 9 31 42 10 7 0 0 40 18 334
2017 11 to 20 years in current department or agency 15 31 35 13 4 0 1 47 17 201
2017 More than 20 years in current department or agency 14 29 46 6 5 0 0 43 11 63

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 7 23 41 23 6 0 1 28 30 103
2020 3 to 10 years in current department or agency 12 23 42 17 6 0 0 23 35 253
2020 11 to 20 years in current department or agency 8 18 45 22 5 0 0 27 27 264
2020 More than 20 years in current department or agency 11 14 35 27 12 2 0 39 25 60
2019 Less than 3 years in current department or agency 9 16 36 28 10 0 0 38 26 147
2019 3 to 10 years in current department or agency 10 19 41 24 6 0 0 30 29 247
2019 11 to 20 years in current department or agency 8 20 39 25 7 0 1 32 29 248
2019 More than 20 years in current department or agency 4 15 29 41 11 0 0 52 20 46
2018 Less than 3 years in current department or agency 7 9 40 27 17 0 0 44 16 197
2018 3 to 10 years in current department or agency 7 20 43 24 6 0 0 30 26 270
2018 11 to 20 years in current department or agency 8 18 44 22 9 0 0 31 26 188
2018 More than 20 years in current department or agency 8 12 31 42 8 0 0 49 20 41
2017 Less than 3 years in current department or agency 5 11 41 24 17 0 1 41 17 194
2017 3 to 10 years in current department or agency 7 20 44 22 7 0 0 29 28 334
2017 11 to 20 years in current department or agency 6 16 39 28 9 1 1 38 23 200
2017 More than 20 years in current department or agency 3 22 47 23 5 0 0 28 26 62

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 33 3 4 0 0 0 93 4 104
2020 3 to 10 years in current department or agency 52 40 6 1 0 1 0 93 1 254
2020 11 to 20 years in current department or agency 62 32 4 2 0 0 0 94 2 268
2020 More than 20 years in current department or agency 57 33 8 2 0 0 0 90 2 61
2019 Less than 3 years in current department or agency 37 47 8 3 2 4 0 87 5 147
2019 3 to 10 years in current department or agency 46 39 9 5 1 1 0 85 7 247
2019 11 to 20 years in current department or agency 48 34 12 3 1 2 0 83 4 249
2019 More than 20 years in current department or agency 51 26 13 9 2 0 0 77 11 47
2018 Less than 3 years in current department or agency 52 31 9 2 1 4 0 87 4 198
2018 3 to 10 years in current department or agency 50 37 9 3 1 1 0 88 3 270
2018 11 to 20 years in current department or agency 52 35 10 3 0 0 0 87 4 190
2018 More than 20 years in current department or agency 55 35 10 0 0 0 0 90 0 40
2017 Less than 3 years in current department or agency 47 38 6 1 4 4 0 89 5 194
2017 3 to 10 years in current department or agency 44 42 8 3 1 2 1 88 4 333
2017 11 to 20 years in current department or agency 44 40 9 3 0 2 0 87 4 201
2017 More than 20 years in current department or agency 38 51 5 3 2 2 0 90 5 63

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 34 6 4 3 3 0 87 7 102
2020 3 to 10 years in current department or agency 49 33 11 6 1 1 0 82 7 255
2020 11 to 20 years in current department or agency 58 28 5 6 2 1 0 87 8 270
2020 More than 20 years in current department or agency 53 33 11 3 0 0 0 86 3 61

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 25 6 10 7 1 1 78 17 104
2020 3 to 10 years in current department or agency 48 22 10 11 6 2 0 72 18 255
2020 11 to 20 years in current department or agency 50 21 9 10 7 2 2 73 17 269
2020 More than 20 years in current department or agency 39 27 17 12 3 2 0 67 16 59

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 64 26 4 2 1 2 1 93 3 102
2020 3 to 10 years in current department or agency 56 22 12 5 1 3 1 81 7 255
2020 11 to 20 years in current department or agency 59 20 10 3 2 3 2 84 6 265
2020 More than 20 years in current department or agency 50 30 17 0 0 2 2 83 0 60

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 32 12 2 2 1 0 84 4 104
2020 3 to 10 years in current department or agency 35 37 15 7 3 2 0 74 10 254
2020 11 to 20 years in current department or agency 43 32 13 6 3 2 1 77 10 270
2020 More than 20 years in current department or agency 36 37 13 6 3 3 0 76 10 61
2019 Less than 3 years in current department or agency 32 41 11 10 3 3 0 75 14 146
2019 3 to 10 years in current department or agency 25 43 14 10 5 3 0 69 16 249
2019 11 to 20 years in current department or agency 31 34 18 9 6 2 0 67 15 248
2019 More than 20 years in current department or agency 36 38 10 6 9 0 0 74 15 47
2018 Less than 3 years in current department or agency 41 37 14 7 0 1 0 79 7 198
2018 3 to 10 years in current department or agency 25 43 16 9 4 1 0 69 14 271
2018 11 to 20 years in current department or agency 39 33 15 8 5 0 0 72 13 190
2018 More than 20 years in current department or agency 41 39 15 5 0 0 0 80 5 41
2017 Less than 3 years in current department or agency 32 49 10 5 3 2 0 83 7 192
2017 3 to 10 years in current department or agency 21 41 16 14 6 2 0 63 21 333
2017 11 to 20 years in current department or agency 24 43 13 10 6 3 1 70 17 201
2017 More than 20 years in current department or agency 19 51 14 8 5 3 0 72 13 63

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 64 29 6 1 0 0 0 93 1 104
2020 3 to 10 years in current department or agency 56 36 6 2 0 0 0 92 2 255
2020 11 to 20 years in current department or agency 64 29 5 2 0 0 0 93 2 269
2020 More than 20 years in current department or agency 65 30 3 2 0 0 0 95 2 61

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 65 29 5 1 0 0 0 94 1 103
2020 3 to 10 years in current department or agency 58 30 7 4 0 0 0 89 4 253
2020 11 to 20 years in current department or agency 63 29 5 3 0 0 0 92 3 268
2020 More than 20 years in current department or agency 62 27 10 2 0 0 0 89 2 61

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 34 8 3 0 0 1 89 3 103
2020 3 to 10 years in current department or agency 51 30 14 4 0 0 1 82 4 254
2020 11 to 20 years in current department or agency 61 27 9 1 0 0 2 89 1 267
2020 More than 20 years in current department or agency 57 25 13 3 2 0 0 82 5 61

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 71 24 4 0 0 0 1 96 0 104
2020 3 to 10 years in current department or agency 61 26 8 2 1 1 1 89 3 255
2020 11 to 20 years in current department or agency 67 25 5 3 0 0 0 92 3 266
2020 More than 20 years in current department or agency 59 31 8 0 0 0 2 91 0 61

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 75 15 4 2 0 3 2 94 2 103
2020 3 to 10 years in current department or agency 71 16 4 0 0 8 0 95 0 252
2020 11 to 20 years in current department or agency 72 16 4 0 0 6 2 95 0 266
2020 More than 20 years in current department or agency 69 19 3 3 0 3 2 93 4 61

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 74 20 4 3 0 0 0 93 3 104
2020 3 to 10 years in current department or agency 63 31 4 1 0 1 0 95 1 255
2020 11 to 20 years in current department or agency 73 21 4 1 0 1 0 94 1 270
2020 More than 20 years in current department or agency 69 24 3 2 0 2 0 95 2 61

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 71 21 2 2 3 0 1 93 5 104
2020 3 to 10 years in current department or agency 54 26 10 7 2 0 0 80 9 254
2020 11 to 20 years in current department or agency 58 22 8 6 4 1 1 82 10 270
2020 More than 20 years in current department or agency 59 21 12 3 5 0 0 80 9 60

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 71 26 2 1 0 0 0 97 1 104
2020 3 to 10 years in current department or agency 71 20 7 1 1 0 0 92 2 255
2020 11 to 20 years in current department or agency 71 21 6 1 0 0 0 93 1 269
2020 More than 20 years in current department or agency 71 18 10 0 0 2 0 90 0 61

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 15 36 7 0 0 0 57 7 14
2020 3 to 10 years in current department or agency 28 52 3 13 3 0 0 81 16 32
2020 11 to 20 years in current department or agency 34 44 3 11 6 2 0 79 18 62
2020 More than 20 years in current department or agency 38 52 10 0 0 0 0 90 0 11
2019 Less than 3 years in current department or agency 54 36 10 0 0 0 0 90 0 11
2019 3 to 10 years in current department or agency 34 35 8 18 3 2 0 70 21 38
2019 11 to 20 years in current department or agency 24 46 9 15 4 2 0 72 19 55
2019 More than 20 years in current department or agency 40 60 0 0 0 0 0 100 0 10

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 100 0 14
2020 3 to 10 years in current department or agency 100 0 32
2020 11 to 20 years in current department or agency 100 0 62
2020 More than 20 years in current department or agency 91 9 11

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 21 49 8 21 0 0 0 71 21 14
2020 3 to 10 years in current department or agency 21 37 13 22 6 0 0 59 28 32
2020 11 to 20 years in current department or agency 24 40 10 13 13 0 0 64 26 62
2020 More than 20 years in current department or agency 21 47 11 21 0 0 0 68 21 10
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 104
2020 3 to 10 years in current department or agency 12 88 255
2020 11 to 20 years in current department or agency 9 91 269
2020 More than 20 years in current department or agency 10 90 58

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 12 88 103
2020 3 to 10 years in current department or agency 11 89 255
2020 11 to 20 years in current department or agency 9 91 269
2020 More than 20 years in current department or agency 12 88 59
2019 Less than 3 years in current department or agency 16 84 146
2019 3 to 10 years in current department or agency 10 90 250
2019 11 to 20 years in current department or agency 15 85 248
2019 More than 20 years in current department or agency 13 87 47
2017 Less than 3 years in current department or agency 9 91 193
2017 3 to 10 years in current department or agency 14 86 331
2017 11 to 20 years in current department or agency 12 88 200
2017 More than 20 years in current department or agency 16 84 63
2014 Less than 3 years in current department or agency 8 92 77
2014 3 to 10 years in current department or agency 12 88 386
2014 11 to 20 years in current department or agency 7 93 130
2014 More than 20 years in current department or agency 9 91 57

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 44 56 27
2020 11 to 20 years in current department or agency 50 50 22

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 81 19 27
2020 11 to 20 years in current department or agency 69 31 22
2019 Less than 3 years in current department or agency 77 23 23
2019 11 to 20 years in current department or agency 86 14 35
2017 Less than 3 years in current department or agency 79 21 16
2017 3 to 10 years in current department or agency 85 15 46
2017 11 to 20 years in current department or agency 83 17 24
2017 More than 20 years in current department or agency 80 20 10
2014 3 to 10 years in current department or agency 83 17 46

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in current department or agency 68 23 5 5 0 0 0 91 5 22
2020 11 to 20 years in current department or agency 67 27 0 7 0 0 0 93 7 15
2019 11 to 20 years in current department or agency 63 20 13 3 0 0 0 83 3 30
2017 Less than 3 years in current department or agency 80 20 0 0 0 0 0 100 0 12
2017 3 to 10 years in current department or agency 51 23 10 13 3 0 0 74 15 39
2017 11 to 20 years in current department or agency 40 40 0 15 5 0 0 80 20 20
2014 3 to 10 years in current department or agency 68 19 0 11 3 0 0 87 13 38

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 65 24 4 0 2 1 4 94 2 104
2020 3 to 10 years in current department or agency 51 29 8 3 2 5 2 87 5 252
2020 11 to 20 years in current department or agency 55 22 8 5 1 4 5 85 7 270
2020 More than 20 years in current department or agency 58 25 7 2 0 5 3 91 2 60
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 14 68 18 1 83 17 104
2020 3 to 10 years in current department or agency 8 76 14 2 91 9 255
2020 11 to 20 years in current department or agency 7 79 14 0 92 8 270
2020 More than 20 years in current department or agency 3 84 13 0 96 4 61

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 63 37 19
2020 11 to 20 years in current department or agency 83 17 18

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in current department or agency 37 32 5 21 5 0 0 68 26 19
2020 11 to 20 years in current department or agency 41 30 24 6 0 0 0 70 6 17

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in current department or agency 21 16 11 5 11 0 37 58 25 19
2020 11 to 20 years in current department or agency 33 28 6 0 11 0 22 78 14 18

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 11 8 4 2 6 10 84 7 104
2020 3 to 10 years in current department or agency 57 18 7 4 3 0 11 84 8 252
2020 11 to 20 years in current department or agency 61 10 6 4 1 3 15 86 6 270
2020 More than 20 years in current department or agency 68 8 2 3 2 3 14 92 6 60
2019 Less than 3 years in current department or agency 58 17 7 7 4 1 7 81 12 145
2019 3 to 10 years in current department or agency 60 13 11 5 5 0 6 78 11 249
2019 11 to 20 years in current department or agency 57 14 9 4 2 2 13 83 7 249
2019 More than 20 years in current department or agency 70 9 2 2 7 2 8 88 10 46
2018 Less than 3 years in current department or agency 54 13 8 6 4 3 12 79 12 199
2018 3 to 10 years in current department or agency 58 12 6 5 6 1 11 81 12 272
2018 11 to 20 years in current department or agency 66 8 6 4 4 2 11 84 8 189
2018 More than 20 years in current department or agency 64 13 5 0 5 2 10 88 6 40
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