2020 Public Service Employee Survey Results for Financial Consumer Agency of Canada by Question 114. What is your age group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 60 20 10 10 0 0 0 80 10 10
2020 Age - 30 - 34 years 64 29 7 0 0 0 0 93 0 14
2020 Age - 35 - 39 years 56 38 0 3 3 0 0 94 6 34
2020 Age - 40 - 44 years 58 27 0 12 4 0 0 85 15 26
2020 Age - 45 - 49 years 76 20 0 4 0 0 0 96 4 25
2020 Age - 50 - 54 years 71 24 0 6 0 0 0 94 6 17

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 90 10 0 0 0 0 0 100 0 10
2020 Age - 30 - 34 years 86 14 0 0 0 0 0 100 0 14
2020 Age - 35 - 39 years 79 15 0 0 6 0 0 94 6 34
2020 Age - 40 - 44 years 73 15 4 4 0 0 4 92 4 26
2020 Age - 45 - 49 years 92 0 4 0 0 0 4 96 0 25
2020 Age - 50 - 54 years 88 12 0 0 0 0 0 100 0 17

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 40 40 0 10 10 0 0 80 20 10
2020 Age - 30 - 34 years 43 36 21 0 0 0 0 79 0 14
2020 Age - 35 - 39 years 44 24 15 12 3 0 3 70 15 34
2020 Age - 40 - 44 years 50 27 4 12 4 0 4 80 16 26
2020 Age - 45 - 49 years 44 40 4 12 0 0 0 84 12 25
2020 Age - 50 - 54 years 47 24 18 12 0 0 0 71 12 17

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 30 40 20 10 0 0 0 70 10 10
2020 Age - 30 - 34 years 57 29 14 0 0 0 0 86 0 14
2020 Age - 35 - 39 years 56 24 18 0 3 0 0 79 3 34
2020 Age - 40 - 44 years 35 38 12 12 4 0 0 73 15 26
2020 Age - 45 - 49 years 56 36 4 0 0 4 0 96 0 25
2020 Age - 50 - 54 years 59 24 0 18 0 0 0 82 18 17

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 60 30 0 10 0 0 0 90 10 10
2020 Age - 30 - 34 years 86 14 0 0 0 0 0 100 0 14
2020 Age - 35 - 39 years 62 15 9 9 3 0 3 79 12 34
2020 Age - 40 - 44 years 58 15 12 15 0 0 0 73 15 26
2020 Age - 45 - 49 years 60 32 8 0 0 0 0 92 0 25
2020 Age - 50 - 54 years 47 29 6 18 0 0 0 76 18 17

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 90 10 0 0 0 0 0 100 0 10
2020 Age - 30 - 34 years 57 21 7 7 7 0 0 79 14 14
2020 Age - 35 - 39 years 56 29 9 3 3 0 0 85 6 34
2020 Age - 40 - 44 years 42 23 4 12 19 0 0 65 31 26
2020 Age - 45 - 49 years 56 32 4 8 0 0 0 88 8 25
2020 Age - 50 - 54 years 35 41 6 18 0 0 0 76 18 17

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 30 30 20 20 0 0 0 60 20 10
2020 Age - 30 - 34 years 43 43 7 7 0 0 0 86 7 14
2020 Age - 35 - 39 years 56 29 6 0 9 0 0 85 9 34
2020 Age - 40 - 44 years 38 38 8 12 4 0 0 77 15 26
2020 Age - 45 - 49 years 40 52 0 4 4 0 0 92 8 25
2020 Age - 50 - 54 years 53 35 6 6 0 0 0 88 6 17

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 60 30 0 10 0 0 0 90 10 10
2020 Age - 30 - 34 years 43 36 7 7 7 0 0 79 14 14
2020 Age - 35 - 39 years 47 35 9 6 3 0 0 82 9 34
2020 Age - 40 - 44 years 31 42 8 4 15 0 0 73 19 26
2020 Age - 45 - 49 years 48 28 8 12 4 0 0 76 16 25
2020 Age - 50 - 54 years 35 47 12 0 6 0 0 82 6 17

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 30 70 0 0 0 0 0 100 0 10
2020 Age - 30 - 34 years 36 43 21 0 0 0 0 79 0 14
2020 Age - 35 - 39 years 44 44 3 3 6 0 0 88 9 34
2020 Age - 40 - 44 years 44 40 0 8 8 0 0 84 16 25
2020 Age - 45 - 49 years 48 40 4 4 4 0 0 88 8 25
2020 Age - 50 - 54 years 41 29 12 12 6 0 0 71 18 17

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 60 40 0 0 0 0 0 100 0 10
2020 Age - 30 - 34 years 62 31 8 0 0 0 0 92 0 13
2020 Age - 35 - 39 years 65 26 0 6 3 0 0 91 9 34
2020 Age - 40 - 44 years 58 27 0 8 8 0 0 85 15 26
2020 Age - 45 - 49 years 52 36 8 4 0 0 0 88 4 25
2020 Age - 50 - 54 years 71 12 18 0 0 0 0 82 0 17

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 50 10 30 0 10 0 0 60 10 10
2020 Age - 30 - 34 years 36 36 14 14 0 0 0 71 14 14
2020 Age - 35 - 39 years 47 41 3 0 9 0 0 88 9 34
2020 Age - 40 - 44 years 35 38 4 8 15 0 0 73 23 26
2020 Age - 45 - 49 years 36 36 12 12 4 0 0 72 16 25
2020 Age - 50 - 54 years 53 24 6 12 6 0 0 76 18 17

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 40 10 40 10 0 0 0 50 10 10
2020 Age - 30 - 34 years 79 0 21 0 0 0 0 79 0 14
2020 Age - 35 - 39 years 65 18 12 3 3 0 0 82 6 34
2020 Age - 40 - 44 years 58 35 0 4 4 0 0 92 8 26
2020 Age - 45 - 49 years 60 32 0 4 4 0 0 92 8 25
2020 Age - 50 - 54 years 56 31 6 6 0 0 0 88 6 16

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 70 10 10 10 0 0 0 80 10 10
2020 Age - 30 - 34 years 43 50 7 0 0 0 0 93 0 14
2020 Age - 35 - 39 years 56 35 0 6 3 0 0 91 9 34
2020 Age - 40 - 44 years 38 35 4 12 12 0 0 73 23 26
2020 Age - 45 - 49 years 48 44 4 0 4 0 0 92 4 25
2020 Age - 50 - 54 years 35 41 0 18 6 0 0 76 24 17

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 60 20 10 10 0 0 0 80 10 10
2020 Age - 30 - 34 years 57 14 29 0 0 0 0 71 0 14
2020 Age - 35 - 39 years 56 32 3 3 6 0 0 88 9 34
2020 Age - 40 - 44 years 54 31 4 4 8 0 0 85 12 26
2020 Age - 45 - 49 years 48 44 8 0 0 0 0 92 0 25
2020 Age - 50 - 54 years 35 47 12 0 6 0 0 82 6 17

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 70 0 20 10 0 0 0 70 10 10
2020 Age - 30 - 34 years 43 50 0 7 0 0 0 93 7 14
2020 Age - 35 - 39 years 44 38 6 9 3 0 0 82 12 34
2020 Age - 40 - 44 years 38 23 8 12 12 4 4 67 25 26
2020 Age - 45 - 49 years 44 44 12 0 0 0 0 88 0 25
2020 Age - 50 - 54 years 47 29 12 0 12 0 0 76 12 17

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 30 40 20 0 10 0 0 70 10 10
2020 Age - 30 - 34 years 43 43 7 7 0 0 0 86 7 14
2020 Age - 35 - 39 years 59 26 6 6 3 0 0 85 9 34
2020 Age - 40 - 44 years 42 38 8 4 8 0 0 81 12 26
2020 Age - 45 - 49 years 40 52 4 4 0 0 0 92 4 25
2020 Age - 50 - 54 years 59 29 6 6 0 0 0 88 6 17

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 50 40 0 10 0 0 0 90 10 10
2020 Age - 30 - 34 years 36 29 29 7 0 0 0 64 7 14
2020 Age - 35 - 39 years 15 35 26 12 12 0 0 50 24 34
2020 Age - 40 - 44 years 23 19 23 12 19 0 4 44 32 26
2020 Age - 45 - 49 years 32 40 16 4 8 0 0 72 12 25
2020 Age - 50 - 54 years 25 19 25 31 0 0 0 44 31 16

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 10 10 40 10 30 0 0 40 20 10
2020 Age - 30 - 34 years 14 0 36 29 21 0 0 50 14 14
2020 Age - 35 - 39 years 0 21 41 24 15 0 0 38 21 34
2020 Age - 40 - 44 years 12 31 42 12 0 4 0 12 44 26
2020 Age - 45 - 49 years 8 20 44 28 0 0 0 28 28 25
2020 Age - 50 - 54 years 6 29 41 18 6 0 0 24 35 17

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 0 10 10 30 50 0 0 80 10 10
2020 Age - 30 - 34 years 14 7 21 36 21 0 0 57 21 14
2020 Age - 35 - 39 years 9 12 18 38 24 0 0 62 21 34
2020 Age - 40 - 44 years 19 19 31 15 8 8 0 25 42 26
2020 Age - 45 - 49 years 8 12 12 60 8 0 0 68 20 25
2020 Age - 50 - 54 years 6 6 24 41 24 0 0 65 12 17

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 10 30 10 30 20 0 0 50 40 10
2020 Age - 30 - 34 years 7 21 29 36 7 0 0 43 29 14
2020 Age - 35 - 39 years 18 18 18 29 15 0 3 45 36 34
2020 Age - 40 - 44 years 12 31 19 19 15 4 0 36 44 26
2020 Age - 45 - 49 years 4 8 40 28 16 4 0 46 13 25
2020 Age - 50 - 54 years 12 18 35 18 18 0 0 35 29 17

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 0 0 20 30 50 0 0 80 0 10
2020 Age - 30 - 34 years 7 21 29 29 14 0 0 43 29 14
2020 Age - 35 - 39 years 3 9 41 29 15 0 3 45 12 34
2020 Age - 40 - 44 years 8 27 19 31 15 0 0 46 35 26
2020 Age - 45 - 49 years 0 16 40 36 8 0 0 44 16 25
2020 Age - 50 - 54 years 6 12 47 18 18 0 0 35 18 17

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 0 0 0 30 70 0 0 100 0 10
2020 Age - 30 - 34 years 29 21 21 14 14 0 0 29 50 14
2020 Age - 35 - 39 years 12 24 38 18 6 0 3 24 36 34
2020 Age - 40 - 44 years 23 31 15 8 15 8 0 25 58 26
2020 Age - 45 - 49 years 12 12 36 28 12 0 0 40 24 25
2020 Age - 50 - 54 years 12 18 29 12 29 0 0 41 29 17

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 0 10 10 20 50 0 10 78 11 10
2020 Age - 30 - 34 years 7 14 36 14 29 0 0 43 21 14
2020 Age - 35 - 39 years 0 12 18 38 24 0 9 68 13 34
2020 Age - 40 - 44 years 8 28 36 8 12 4 4 22 39 25
2020 Age - 45 - 49 years 0 4 24 44 28 0 0 72 4 25
2020 Age - 50 - 54 years 6 18 24 29 24 0 0 53 24 17

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 0 30 10 10 50 0 0 60 30 10
2020 Age - 30 - 34 years 14 21 29 29 7 0 0 36 36 14
2020 Age - 35 - 39 years 12 12 29 26 21 0 0 47 24 34
2020 Age - 40 - 44 years 12 8 27 31 19 4 0 52 20 26
2020 Age - 45 - 49 years 4 0 52 28 16 0 0 44 4 25
2020 Age - 50 - 54 years 12 6 35 24 24 0 0 47 18 17

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 20 10 10 0 60 0 0 60 30 10
2020 Age - 30 - 34 years 7 7 14 29 43 0 0 71 14 14
2020 Age - 35 - 39 years 3 9 29 26 32 0 0 59 12 34
2020 Age - 40 - 44 years 4 4 35 38 19 0 0 58 8 26
2020 Age - 45 - 49 years 0 0 20 32 48 0 0 80 0 25
2020 Age - 50 - 54 years 0 6 24 24 47 0 0 71 6 17
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 50 30 0 10 0 0 10 89 11 10
2020 Age - 30 - 34 years 43 29 14 0 0 0 14 83 0 14
2020 Age - 35 - 39 years 29 29 12 6 3 15 6 74 11 34
2020 Age - 40 - 44 years 23 23 19 0 8 12 15 63 11 26
2020 Age - 45 - 49 years 28 24 24 8 0 12 4 62 10 25
2020 Age - 50 - 54 years 35 12 24 0 6 12 12 62 8 17

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 60 20 10 10 0 0 0 80 10 10
2020 Age - 30 - 34 years 64 21 0 14 0 0 0 86 14 14
2020 Age - 35 - 39 years 62 21 0 12 6 0 0 82 18 34
2020 Age - 40 - 44 years 62 27 4 0 4 4 0 92 4 26
2020 Age - 45 - 49 years 48 40 4 0 8 0 0 88 8 25
2020 Age - 50 - 54 years 71 6 6 12 6 0 0 76 18 17

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 80 10 0 10 0 0 0 90 10 10
2020 Age - 30 - 34 years 64 29 0 7 0 0 0 93 7 14
2020 Age - 35 - 39 years 79 15 0 3 3 0 0 94 6 34
2020 Age - 40 - 44 years 77 15 4 0 4 0 0 92 4 26
2020 Age - 45 - 49 years 63 33 0 0 4 0 0 96 4 24
2020 Age - 50 - 54 years 65 18 6 6 6 0 0 82 12 17

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 60 30 0 10 0 0 0 90 10 10
2020 Age - 30 - 34 years 57 36 7 0 0 0 0 93 0 14
2020 Age - 35 - 39 years 74 21 0 3 3 0 0 94 6 34
2020 Age - 40 - 44 years 67 17 4 4 4 0 4 87 9 24
2020 Age - 45 - 49 years 48 44 4 0 4 0 0 92 4 25
2020 Age - 50 - 54 years 65 24 0 6 6 0 0 88 12 17

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 40 20 0 30 0 10 0 67 33 10
2020 Age - 30 - 34 years 86 7 7 0 0 0 0 93 0 14
2020 Age - 35 - 39 years 56 24 9 0 3 3 6 87 3 34
2020 Age - 40 - 44 years 54 12 8 0 4 8 15 85 5 26
2020 Age - 45 - 49 years 56 16 16 4 4 4 0 75 8 25
2020 Age - 50 - 54 years 65 18 12 0 0 6 0 88 0 17
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 50 20 20 10 0 0 0 70 10 10
2020 Age - 30 - 34 years 57 43 0 0 0 0 0 100 0 14
2020 Age - 35 - 39 years 71 21 3 6 0 0 0 91 6 34
2020 Age - 40 - 44 years 73 23 0 0 4 0 0 96 4 26
2020 Age - 45 - 49 years 72 16 4 0 8 0 0 88 8 25
2020 Age - 50 - 54 years 47 35 18 0 0 0 0 82 0 17

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 40 60 0 0 0 0 0 100 0 10
2020 Age - 30 - 34 years 57 36 0 7 0 0 0 93 7 14
2020 Age - 35 - 39 years 41 32 18 3 6 0 0 74 9 34
2020 Age - 40 - 44 years 62 27 8 0 4 0 0 88 4 26
2020 Age - 45 - 49 years 68 16 4 4 8 0 0 84 12 25
2020 Age - 50 - 54 years 29 47 0 6 18 0 0 76 24 17

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 80 10 0 10 0 0 0 90 10 10
2020 Age - 30 - 34 years 71 29 0 0 0 0 0 100 0 14
2020 Age - 35 - 39 years 44 29 12 9 0 6 0 78 9 34
2020 Age - 40 - 44 years 73 15 4 4 4 0 0 88 8 26
2020 Age - 45 - 49 years 68 16 0 0 12 0 4 88 13 25
2020 Age - 50 - 54 years 41 29 12 6 0 6 6 80 7 17

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 80 0 20 0 0 0 0 80 0 10
2020 Age - 30 - 34 years 57 29 7 0 0 0 7 92 0 14
2020 Age - 35 - 39 years 47 38 6 9 0 0 0 85 9 34
2020 Age - 40 - 44 years 62 35 0 0 4 0 0 96 4 26
2020 Age - 45 - 49 years 60 24 4 4 4 0 4 88 8 25
2020 Age - 50 - 54 years 24 59 12 6 0 0 0 82 6 17

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 24 years and under 70 30 10
2020 Age - 30 - 34 years 29 71 14
2020 Age - 35 - 39 years 68 32 34
2020 Age - 40 - 44 years 54 46 26
2020 Age - 45 - 49 years 32 68 25
2020 Age - 50 - 54 years 53 47 17

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 70 20 0 0 0 10 0 100 0 10
2020 Age - 30 - 34 years 71 14 7 0 0 0 7 92 0 14
2020 Age - 35 - 39 years 74 12 9 3 3 0 0 85 6 34
2020 Age - 40 - 44 years 77 12 4 4 0 0 4 92 4 26
2020 Age - 45 - 49 years 60 16 4 0 4 0 16 90 5 25
2020 Age - 50 - 54 years 63 19 0 0 0 0 19 100 0 16

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 80 0 10 10 0 0 0 80 10 10
2020 Age - 30 - 34 years 64 29 0 0 7 0 0 93 7 14
2020 Age - 35 - 39 years 50 24 12 9 6 0 0 74 15 34
2020 Age - 40 - 44 years 58 35 0 0 4 0 4 96 4 26
2020 Age - 45 - 49 years 68 12 12 0 8 0 0 80 8 25
2020 Age - 50 - 54 years 35 29 12 18 6 0 0 65 24 17
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 80 20 0 0 0 0 0 100 0 10
2020 Age - 30 - 34 years 64 36 0 0 0 0 0 100 0 14
2020 Age - 35 - 39 years 41 44 3 6 3 3 0 88 9 34
2020 Age - 40 - 44 years 54 27 4 0 12 4 0 84 12 26
2020 Age - 45 - 49 years 32 28 24 8 0 8 0 65 9 25
2020 Age - 50 - 54 years 59 24 6 6 6 0 0 82 12 17

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 80 20 0 0 0 0 0 100 0 10
2020 Age - 30 - 34 years 50 36 7 7 0 0 0 86 7 14
2020 Age - 35 - 39 years 41 41 6 0 9 3 0 85 9 34
2020 Age - 40 - 44 years 38 35 8 0 15 4 0 76 16 26
2020 Age - 45 - 49 years 32 36 24 8 0 0 0 68 8 25
2020 Age - 50 - 54 years 59 29 6 0 6 0 0 88 6 17

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 50 30 0 0 0 20 0 100 0 10
2020 Age - 30 - 34 years 43 21 14 21 0 0 0 64 21 14
2020 Age - 35 - 39 years 29 38 21 3 6 3 0 70 9 34
2020 Age - 40 - 44 years 35 35 8 4 15 4 0 72 20 26
2020 Age - 45 - 49 years 12 48 28 12 0 0 0 60 12 25
2020 Age - 50 - 54 years 35 41 6 12 6 0 0 76 18 17

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 40 50 0 10 0 0 0 90 10 10
2020 Age - 30 - 34 years 36 36 0 21 7 0 0 71 29 14
2020 Age - 35 - 39 years 26 41 15 15 0 3 0 70 15 34
2020 Age - 40 - 44 years 27 27 19 12 12 4 0 56 24 26
2020 Age - 45 - 49 years 12 52 24 12 0 0 0 64 12 25
2020 Age - 50 - 54 years 35 24 24 12 6 0 0 59 18 17

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 80 20 0 0 0 0 0 100 0 10
2020 Age - 30 - 34 years 79 21 0 0 0 0 0 100 0 14
2020 Age - 35 - 39 years 50 32 9 6 3 0 0 82 9 34
2020 Age - 40 - 44 years 35 23 23 15 0 4 0 60 16 26
2020 Age - 45 - 49 years 48 40 8 4 0 0 0 88 4 25
2020 Age - 50 - 54 years 41 24 24 12 0 0 0 65 12 17
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 70 30 0 0 0 0 0 100 0 10
2020 Age - 30 - 34 years 57 43 0 0 0 0 0 100 0 14
2020 Age - 35 - 39 years 62 24 9 3 0 3 0 88 3 34
2020 Age - 40 - 44 years 50 35 0 8 8 0 0 85 15 26
2020 Age - 45 - 49 years 40 40 20 0 0 0 0 80 0 25
2020 Age - 50 - 54 years 53 41 6 0 0 0 0 94 0 17

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 70 30 0 0 0 0 0 100 0 10
2020 Age - 30 - 34 years 29 14 21 36 0 0 0 43 36 14
2020 Age - 35 - 39 years 24 41 18 12 3 3 0 67 15 34
2020 Age - 40 - 44 years 28 32 16 4 20 0 0 60 24 25
2020 Age - 45 - 49 years 12 52 24 0 12 0 0 64 12 25
2020 Age - 50 - 54 years 35 24 12 24 6 0 0 59 29 17

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 50 30 0 20 0 0 0 80 20 10
2020 Age - 30 - 34 years 36 29 21 0 7 7 0 69 8 14
2020 Age - 35 - 39 years 47 26 12 6 3 6 0 78 9 34
2020 Age - 40 - 44 years 35 31 4 0 12 15 4 81 14 26
2020 Age - 45 - 49 years 33 46 8 8 4 0 0 79 13 24
2020 Age - 50 - 54 years 47 29 6 6 6 6 0 81 13 17

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 70 20 0 10 0 0 0 90 10 10
2020 Age - 30 - 34 years 43 50 0 0 7 0 0 93 7 14
2020 Age - 35 - 39 years 38 35 15 6 3 3 0 76 9 34
2020 Age - 40 - 44 years 50 23 8 4 8 8 0 79 13 26
2020 Age - 45 - 49 years 44 32 20 0 4 0 0 76 4 25
2020 Age - 50 - 54 years 41 35 12 6 6 0 0 76 12 17

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 70 20 0 10 0 0 0 90 10 10
2020 Age - 30 - 34 years 21 36 14 7 7 14 0 67 17 14
2020 Age - 35 - 39 years 15 24 21 9 15 18 0 46 29 34
2020 Age - 40 - 44 years 19 19 12 8 23 12 8 48 38 26
2020 Age - 45 - 49 years 20 32 12 8 8 16 4 65 20 25
2020 Age - 50 - 54 years 24 18 12 12 6 18 12 58 25 17

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 70 0 0 10 10 10 0 78 22 10
2020 Age - 30 - 34 years 29 29 21 14 7 0 0 57 21 14
2020 Age - 35 - 39 years 35 35 12 6 9 3 0 73 15 34
2020 Age - 40 - 44 years 23 35 8 15 15 4 0 60 32 26
2020 Age - 45 - 49 years 36 32 20 4 4 4 0 71 8 25
2020 Age - 50 - 54 years 24 29 18 18 6 6 0 56 25 17

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 70 10 0 10 10 0 0 80 20 10
2020 Age - 30 - 34 years 21 21 29 7 21 0 0 43 29 14
2020 Age - 35 - 39 years 24 24 24 15 15 0 0 47 29 34
2020 Age - 40 - 44 years 23 31 4 19 15 4 4 58 38 26
2020 Age - 45 - 49 years 12 24 20 24 16 4 0 38 42 25
2020 Age - 50 - 54 years 6 35 0 29 18 0 12 47 53 17

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 70 10 0 20 0 0 0 80 20 10
2020 Age - 30 - 34 years 50 29 7 7 0 0 7 85 8 14
2020 Age - 35 - 39 years 44 21 18 6 12 0 0 65 18 34
2020 Age - 40 - 44 years 46 19 19 8 8 0 0 65 15 26
2020 Age - 45 - 49 years 48 24 16 4 0 0 8 78 4 25
2020 Age - 50 - 54 years 75 6 6 0 6 0 6 87 7 16

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 60 20 10 0 10 0 0 80 10 10
2020 Age - 30 - 34 years 50 29 14 7 0 0 0 79 7 14
2020 Age - 35 - 39 years 65 12 15 3 6 0 0 76 9 34
2020 Age - 40 - 44 years 46 27 12 4 8 0 4 76 12 26
2020 Age - 45 - 49 years 68 20 4 0 4 0 4 92 4 25
2020 Age - 50 - 54 years 53 18 18 0 6 0 6 75 6 17

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 80 10 0 0 0 10 0 100 0 10
2020 Age - 30 - 34 years 93 0 0 0 0 0 7 100 0 14
2020 Age - 35 - 39 years 76 12 9 0 0 3 0 91 0 34
2020 Age - 40 - 44 years 81 0 4 4 4 4 4 88 8 26
2020 Age - 45 - 49 years 92 4 0 0 4 0 0 96 4 24
2020 Age - 50 - 54 years 80 0 7 0 0 7 7 92 0 15

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 70 10 0 10 0 0 10 89 11 10
2020 Age - 30 - 34 years 79 0 7 0 0 0 14 92 0 14
2020 Age - 35 - 39 years 82 18 0 0 0 0 0 100 0 34
2020 Age - 40 - 44 years 81 8 0 0 0 0 12 100 0 26
2020 Age - 45 - 49 years 92 4 0 0 4 0 0 96 4 25
2020 Age - 50 - 54 years 88 0 0 0 0 0 12 100 0 17

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 60 30 0 0 10 0 0 90 10 10
2020 Age - 30 - 34 years 43 43 7 7 0 0 0 86 7 14
2020 Age - 35 - 39 years 32 44 12 3 6 3 0 79 9 34
2020 Age - 40 - 44 years 35 50 4 4 4 4 0 88 8 26
2020 Age - 45 - 49 years 32 44 12 8 0 4 0 79 8 25
2020 Age - 50 - 54 years 41 24 18 6 6 6 0 69 13 17

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 60 40 0 0 0 0 0 100 0 10
2020 Age - 30 - 34 years 43 36 14 7 0 0 0 79 7 14
2020 Age - 35 - 39 years 47 38 9 3 3 0 0 85 6 34
2020 Age - 40 - 44 years 46 38 4 4 4 4 0 88 8 26
2020 Age - 45 - 49 years 60 28 12 0 0 0 0 88 0 25
2020 Age - 50 - 54 years 59 24 6 6 6 0 0 82 12 17

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 50 30 0 10 0 10 0 89 11 10
2020 Age - 30 - 34 years 86 14 0 0 0 0 0 100 0 14
2020 Age - 35 - 39 years 48 30 9 6 0 6 0 84 6 33
2020 Age - 40 - 44 years 60 28 8 0 4 0 0 88 4 25
2020 Age - 45 - 49 years 63 38 0 0 0 0 0 100 0 24
2020 Age - 50 - 54 years 59 29 6 6 0 0 0 88 6 17

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 30 30 10 10 0 20 0 75 13 10
2020 Age - 30 - 34 years 57 14 21 0 0 7 0 77 0 14
2020 Age - 35 - 39 years 32 29 15 12 0 12 0 70 13 34
2020 Age - 40 - 44 years 31 31 8 4 4 23 0 80 10 26
2020 Age - 45 - 49 years 44 24 16 8 0 8 0 74 9 25
2020 Age - 50 - 54 years 41 35 12 6 0 6 0 81 6 17

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 60 30 0 0 10 0 0 90 10 10
2020 Age - 30 - 34 years 50 43 7 0 0 0 0 93 0 14
2020 Age - 35 - 39 years 44 21 12 9 6 6 3 71 16 34
2020 Age - 40 - 44 years 38 23 4 8 12 4 12 73 23 26
2020 Age - 45 - 49 years 54 29 4 4 4 0 4 87 9 24
2020 Age - 50 - 54 years 47 41 6 0 0 6 0 94 0 17

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 70 20 10 0 0 0 0 90 0 10
2020 Age - 30 - 34 years 64 36 0 0 0 0 0 100 0 14
2020 Age - 35 - 39 years 62 26 3 0 6 3 0 91 6 34
2020 Age - 40 - 44 years 62 27 8 0 4 0 0 88 4 26
2020 Age - 45 - 49 years 64 32 4 0 0 0 0 96 0 25
2020 Age - 50 - 54 years 65 24 6 6 0 0 0 88 6 17

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 80 0 10 10 0 0 0 80 10 10
2020 Age - 30 - 34 years 57 29 0 14 0 0 0 86 14 14
2020 Age - 35 - 39 years 59 26 0 3 9 3 0 88 12 34
2020 Age - 40 - 44 years 50 27 4 12 8 0 0 77 19 26
2020 Age - 45 - 49 years 52 40 4 0 4 0 0 92 4 25
2020 Age - 50 - 54 years 59 24 12 6 0 0 0 82 6 17

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 60 20 10 10 0 0 0 80 10 10
2020 Age - 30 - 34 years 64 21 0 14 0 0 0 86 14 14
2020 Age - 35 - 39 years 59 26 0 6 6 3 0 88 12 34
2020 Age - 40 - 44 years 42 35 4 12 8 0 0 77 19 26
2020 Age - 45 - 49 years 48 32 16 0 4 0 0 80 4 25
2020 Age - 50 - 54 years 56 25 13 6 0 0 0 81 6 16

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 50 20 10 10 10 0 0 70 20 10
2020 Age - 30 - 34 years 50 36 0 0 14 0 0 86 14 14
2020 Age - 35 - 39 years 53 15 21 0 9 3 0 70 9 34
2020 Age - 40 - 44 years 46 15 19 12 8 0 0 62 19 26
2020 Age - 45 - 49 years 48 20 28 0 0 4 0 71 0 25
2020 Age - 50 - 54 years 35 35 6 6 12 6 0 75 19 17
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Age - 24 years and under 60 30 10 10
2020 Age - 30 - 34 years 36 36 29 14
2020 Age - 35 - 39 years 29 41 29 34
2020 Age - 40 - 44 years 31 38 31 26
2020 Age - 45 - 49 years 16 40 44 25
2020 Age - 50 - 54 years 35 53 12 17

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Age - 35 - 39 years 0 40 40 0 10 10 10
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 24 years and under 0 100 10
2020 Age - 50 - 54 years 0 100 17

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 40 0 10 0 0 40 10 80 0 10
2020 Age - 30 - 34 years 36 14 7 7 0 36 0 78 11 14
2020 Age - 35 - 39 years 12 9 24 0 0 45 9 47 0 33
2020 Age - 40 - 44 years 27 4 12 0 0 38 19 73 0 26
2020 Age - 45 - 49 years 16 12 24 0 0 40 8 54 0 25
2020 Age - 50 - 54 years 35 6 12 6 0 41 0 70 10 17

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 40 10 30 0 0 20 0 63 0 10
2020 Age - 30 - 34 years 57 29 7 7 0 0 0 86 7 14
2020 Age - 35 - 39 years 38 26 18 3 0 15 0 76 3 34
2020 Age - 40 - 44 years 38 35 12 4 0 12 0 83 4 26
2020 Age - 45 - 49 years 36 28 20 0 0 16 0 76 0 25
2020 Age - 50 - 54 years 53 18 6 6 0 18 0 86 7 17
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 30 - 34 years 0 100 14

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 40 0 10 0 0 50 0 80 0 10
2020 Age - 30 - 34 years 36 7 7 0 0 36 14 86 0 14
2020 Age - 35 - 39 years 15 6 29 0 3 44 3 39 6 34
2020 Age - 40 - 44 years 20 8 12 4 0 44 12 64 9 25
2020 Age - 45 - 49 years 16 12 8 12 0 48 4 58 25 25
2020 Age - 50 - 54 years 35 12 12 0 6 35 0 73 9 17

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 40 20 0 0 0 40 0 100 0 10
2020 Age - 30 - 34 years 64 14 7 0 0 7 7 92 0 14
2020 Age - 35 - 39 years 44 26 21 3 0 6 0 75 3 34
2020 Age - 40 - 44 years 44 24 12 4 0 16 0 81 5 25
2020 Age - 45 - 49 years 44 28 12 8 0 8 0 78 9 25
2020 Age - 50 - 54 years 47 18 18 0 6 12 0 73 7 17
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 60 40 0 0 0 0 0 100 0 10
2020 Age - 30 - 34 years 43 14 21 21 0 0 0 57 21 14
2020 Age - 35 - 39 years 65 21 6 3 6 0 0 85 9 34
2020 Age - 40 - 44 years 46 27 8 8 4 4 4 79 13 26
2020 Age - 45 - 49 years 44 24 8 12 12 0 0 68 24 25
2020 Age - 50 - 54 years 31 31 19 13 6 0 0 63 19 16

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 40 50 10 0 0 0 0 90 0 10
2020 Age - 30 - 34 years 57 0 29 14 0 0 0 57 14 14
2020 Age - 35 - 39 years 44 29 18 6 3 0 0 74 9 34
2020 Age - 40 - 44 years 46 15 15 15 4 4 0 64 20 26
2020 Age - 45 - 49 years 48 32 12 8 0 0 0 80 8 25
2020 Age - 50 - 54 years 59 24 12 6 0 0 0 82 6 17

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 40 50 0 0 10 0 0 90 10 10
2020 Age - 30 - 34 years 29 14 29 7 21 0 0 43 29 14
2020 Age - 35 - 39 years 9 24 29 29 9 0 0 32 38 34
2020 Age - 40 - 44 years 8 15 27 19 27 4 0 24 48 26
2020 Age - 45 - 49 years 4 36 32 24 4 0 0 40 28 25
2020 Age - 50 - 54 years 29 12 12 24 24 0 0 41 47 17

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 60 30 0 10 0 0 0 90 10 10
2020 Age - 30 - 34 years 43 29 7 7 14 0 0 71 21 14
2020 Age - 35 - 39 years 12 44 18 18 6 0 3 58 24 34
2020 Age - 40 - 44 years 12 38 4 19 23 4 0 52 44 26
2020 Age - 45 - 49 years 20 32 40 8 0 0 0 52 8 25
2020 Age - 50 - 54 years 29 29 18 12 12 0 0 59 24 17

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 60 20 0 20 0 0 0 80 20 10
2020 Age - 30 - 34 years 42 8 17 17 17 0 0 50 33 12
2020 Age - 35 - 39 years 15 26 26 24 9 0 0 41 32 34
2020 Age - 40 - 44 years 8 21 17 8 42 4 0 30 52 24
2020 Age - 45 - 49 years 12 32 36 12 8 0 0 44 20 25
2020 Age - 50 - 54 years 31 25 19 13 13 0 0 56 25 16

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 70 20 0 10 0 0 0 90 10 10
2020 Age - 30 - 34 years 50 36 0 0 14 0 0 86 14 14
2020 Age - 35 - 39 years 35 26 15 18 6 0 0 62 24 34
2020 Age - 40 - 44 years 38 15 12 15 15 4 0 56 32 26
2020 Age - 45 - 49 years 44 24 20 12 0 0 0 68 12 25
2020 Age - 50 - 54 years 35 24 12 12 18 0 0 59 29 17

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 30 10 30 20 10 0 0 40 30 10
2020 Age - 30 - 34 years 29 50 0 14 7 0 0 79 21 14
2020 Age - 35 - 39 years 24 26 26 9 15 0 0 50 24 34
2020 Age - 40 - 44 years 31 15 23 12 15 4 0 48 28 26
2020 Age - 45 - 49 years 32 16 40 12 0 0 0 48 12 25
2020 Age - 50 - 54 years 24 24 18 18 18 0 0 47 35 17

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 50 40 0 0 0 0 10 100 0 10
2020 Age - 30 - 34 years 50 0 29 14 0 0 7 54 15 14
2020 Age - 35 - 39 years 26 9 21 18 24 0 3 36 42 34
2020 Age - 40 - 44 years 15 8 27 12 27 4 8 26 43 26
2020 Age - 45 - 49 years 20 20 32 8 8 0 12 45 18 25
2020 Age - 50 - 54 years 29 12 18 12 12 0 18 50 29 17

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 70 20 10 0 0 0 0 90 0 10
2020 Age - 30 - 34 years 43 29 14 7 7 0 0 71 14 14
2020 Age - 35 - 39 years 38 32 18 9 3 0 0 71 12 34
2020 Age - 40 - 44 years 35 23 19 4 15 4 0 60 20 26
2020 Age - 45 - 49 years 36 40 8 8 4 0 4 79 13 25
2020 Age - 50 - 54 years 35 24 29 6 6 0 0 59 12 17

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 60 10 20 10 0 0 0 70 10 10
2020 Age - 30 - 34 years 50 29 0 21 0 0 0 79 21 14
2020 Age - 35 - 39 years 38 32 24 3 3 0 0 71 6 34
2020 Age - 40 - 44 years 15 42 15 8 15 4 0 60 24 26
2020 Age - 45 - 49 years 12 48 24 8 4 0 4 63 13 25
2020 Age - 50 - 54 years 29 18 41 6 6 0 0 47 12 17

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 40 40 20 0 0 0 0 80 0 10
2020 Age - 30 - 34 years 43 29 7 14 7 0 0 71 21 14
2020 Age - 35 - 39 years 41 26 15 12 6 0 0 68 18 34
2020 Age - 40 - 44 years 23 38 12 4 19 4 0 64 24 26
2020 Age - 45 - 49 years 40 36 16 4 4 0 0 76 8 25
2020 Age - 50 - 54 years 24 35 18 18 6 0 0 59 24 17

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 60 10 20 10 0 0 0 70 10 10
2020 Age - 30 - 34 years 54 23 0 23 0 0 0 77 23 13
2020 Age - 35 - 39 years 59 24 9 3 6 0 0 82 9 34
2020 Age - 40 - 44 years 38 23 23 4 8 4 0 64 12 26
2020 Age - 45 - 49 years 40 36 12 0 8 0 4 79 8 25
2020 Age - 50 - 54 years 53 12 24 0 12 0 0 65 12 17

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 50 10 20 20 0 0 0 60 20 10
2020 Age - 30 - 34 years 36 29 36 0 0 0 0 64 0 14
2020 Age - 35 - 39 years 24 35 24 9 9 0 0 59 18 34
2020 Age - 40 - 44 years 27 19 27 19 4 4 0 48 24 26
2020 Age - 45 - 49 years 40 28 20 8 4 0 0 68 12 25
2020 Age - 50 - 54 years 41 24 18 6 12 0 0 65 18 17

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 70 10 20 0 0 0 0 80 0 10
2020 Age - 30 - 34 years 71 7 7 7 7 0 0 79 14 14
2020 Age - 35 - 39 years 44 26 18 12 0 0 0 71 12 34
2020 Age - 40 - 44 years 27 27 31 4 8 4 0 56 12 26
2020 Age - 45 - 49 years 36 36 24 0 0 0 4 75 0 25
2020 Age - 50 - 54 years 35 35 24 0 6 0 0 71 6 17

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 40 20 20 0 20 0 0 60 20 10
2020 Age - 30 - 34 years 64 21 0 14 0 0 0 86 14 14
2020 Age - 35 - 39 years 62 21 6 3 9 0 0 82 12 34
2020 Age - 40 - 44 years 42 35 12 4 0 8 0 83 4 26
2020 Age - 45 - 49 years 52 36 8 0 4 0 0 88 4 25
2020 Age - 50 - 54 years 69 6 19 6 0 0 0 75 6 16

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 70 0 20 0 10 0 0 70 10 10
2020 Age - 30 - 34 years 50 36 14 0 0 0 0 86 0 14
2020 Age - 35 - 39 years 41 32 24 0 3 0 0 74 3 34
2020 Age - 40 - 44 years 42 31 15 4 4 4 0 76 8 26
2020 Age - 45 - 49 years 36 48 16 0 0 0 0 84 0 25
2020 Age - 50 - 54 years 50 19 13 19 0 0 0 69 19 16

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 80 10 0 0 10 0 0 90 10 10
2020 Age - 30 - 34 years 86 14 0 0 0 0 0 100 0 14
2020 Age - 35 - 39 years 85 6 6 3 0 0 0 91 3 33
2020 Age - 40 - 44 years 77 4 12 0 0 4 4 88 0 26
2020 Age - 45 - 49 years 68 24 4 0 0 0 4 96 0 25
2020 Age - 50 - 54 years 75 13 0 6 0 0 6 93 7 16

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 90 10 0 0 0 0 0 100 0 10
2020 Age - 30 - 34 years 79 14 0 7 0 0 0 93 7 14
2020 Age - 35 - 39 years 76 18 0 3 0 0 3 97 3 34
2020 Age - 40 - 44 years 84 8 0 0 4 4 0 96 4 25
2020 Age - 45 - 49 years 83 8 0 4 0 0 4 96 4 24
2020 Age - 50 - 54 years 75 13 0 6 0 6 0 93 7 16

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 80 10 0 0 10 0 0 90 10 10
2020 Age - 30 - 34 years 86 14 0 0 0 0 0 100 0 14
2020 Age - 35 - 39 years 53 22 16 9 0 0 0 75 9 32
2020 Age - 40 - 44 years 69 23 4 0 0 4 0 96 0 26
2020 Age - 45 - 49 years 50 42 4 0 0 0 4 96 0 24
2020 Age - 50 - 54 years 63 31 0 0 6 0 0 94 6 16

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 80 10 10 0 0 0 0 90 0 10
2020 Age - 30 - 34 years 77 0 8 8 8 0 0 77 15 13
2020 Age - 35 - 39 years 62 12 6 21 0 0 0 74 21 34
2020 Age - 40 - 44 years 77 8 4 0 8 4 0 88 8 26
2020 Age - 45 - 49 years 60 32 4 0 0 0 4 96 0 25
2020 Age - 50 - 54 years 44 31 13 6 6 0 0 75 13 16

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 80 0 0 0 0 0 20 100 0 10
2020 Age - 30 - 34 years 71 7 0 0 0 0 21 100 0 14
2020 Age - 35 - 39 years 59 12 9 3 0 0 18 86 4 34
2020 Age - 40 - 44 years 46 15 8 0 0 4 27 89 0 26
2020 Age - 45 - 49 years 52 8 8 0 0 0 32 88 0 25
2020 Age - 50 - 54 years 56 13 0 0 0 0 31 100 0 16

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 100 0 0 0 0 0 0 100 0 10
2020 Age - 30 - 34 years 93 0 0 7 0 0 0 93 7 14
2020 Age - 35 - 39 years 85 9 3 3 0 0 0 94 3 33
2020 Age - 40 - 44 years 88 4 4 0 0 4 0 96 0 26
2020 Age - 45 - 49 years 72 20 0 0 0 0 8 100 0 25
2020 Age - 50 - 54 years 88 6 0 0 0 0 6 100 0 17

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 80 10 0 0 10 0 0 90 10 10
2020 Age - 30 - 34 years 86 7 7 0 0 0 0 93 0 14
2020 Age - 35 - 39 years 76 6 3 3 12 0 0 82 15 34
2020 Age - 40 - 44 years 88 0 4 0 0 4 4 96 0 26
2020 Age - 45 - 49 years 68 12 16 0 0 0 4 83 0 25
2020 Age - 50 - 54 years 76 18 0 6 0 0 0 94 6 17

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 60 20 10 0 10 0 0 80 10 10
2020 Age - 30 - 34 years 57 21 14 0 7 0 0 79 7 14
2020 Age - 35 - 39 years 44 29 12 3 12 0 0 74 15 34
2020 Age - 40 - 44 years 54 31 12 0 0 4 0 88 0 26
2020 Age - 45 - 49 years 40 36 16 0 4 0 4 79 4 25
2020 Age - 50 - 54 years 41 29 12 12 6 0 0 71 18 17

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 30 30 10 10 10 10 0 67 22 10
2020 Age - 30 - 34 years 50 43 7 0 0 0 0 93 0 14
2020 Age - 35 - 39 years 24 52 12 3 9 0 0 76 12 33
2020 Age - 40 - 44 years 27 38 23 8 0 4 0 68 8 26
2020 Age - 45 - 49 years 36 48 16 0 0 0 0 84 0 25
2020 Age - 50 - 54 years 18 47 24 12 0 0 0 65 12 17

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 40 30 10 20 0 0 0 70 20 10
2020 Age - 30 - 34 years 14 29 43 7 7 0 0 43 14 14
2020 Age - 35 - 39 years 15 38 26 9 12 0 0 53 21 34
2020 Age - 40 - 44 years 12 38 15 12 19 4 0 52 32 26
2020 Age - 45 - 49 years 20 36 32 8 4 0 0 56 12 25
2020 Age - 50 - 54 years 12 24 29 29 6 0 0 35 35 17

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 10 0 50 10 30 0 0 40 10 10
2020 Age - 30 - 34 years 29 29 21 7 14 0 0 21 57 14
2020 Age - 35 - 39 years 12 18 35 24 12 0 0 35 29 34
2020 Age - 40 - 44 years 20 16 28 24 8 4 0 33 38 25
2020 Age - 45 - 49 years 4 20 44 16 16 0 0 32 24 25
2020 Age - 50 - 54 years 6 35 35 24 0 0 0 24 41 17

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 60 30 10 0 0 0 0 90 0 10
2020 Age - 30 - 34 years 43 57 0 0 0 0 0 100 0 14
2020 Age - 35 - 39 years 44 32 12 9 0 3 0 79 9 34
2020 Age - 40 - 44 years 46 35 8 8 0 4 0 84 8 26
2020 Age - 45 - 49 years 52 39 9 0 0 0 0 91 0 23
2020 Age - 50 - 54 years 47 35 0 6 12 0 0 82 18 17

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 80 10 0 10 0 0 0 90 10 10
2020 Age - 30 - 34 years 36 57 0 0 7 0 0 93 7 14
2020 Age - 35 - 39 years 41 29 6 21 3 0 0 71 24 34
2020 Age - 40 - 44 years 54 15 4 12 8 8 0 75 21 26
2020 Age - 45 - 49 years 32 40 8 8 8 4 0 75 17 25
2020 Age - 50 - 54 years 41 35 6 12 6 0 0 76 18 17

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 60 20 0 20 0 0 0 80 20 10
2020 Age - 30 - 34 years 50 36 7 7 0 0 0 86 7 14
2020 Age - 35 - 39 years 47 24 6 6 18 0 0 71 24 34
2020 Age - 40 - 44 years 38 42 8 8 0 4 0 84 8 26
2020 Age - 45 - 49 years 48 28 16 0 4 4 0 79 4 25
2020 Age - 50 - 54 years 47 24 0 12 12 6 0 75 25 17

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 70 30 0 0 0 0 0 100 0 10
2020 Age - 30 - 34 years 71 14 7 7 0 0 0 86 7 14
2020 Age - 35 - 39 years 52 27 15 0 3 3 0 81 3 33
2020 Age - 40 - 44 years 54 38 4 0 4 0 0 92 4 26
2020 Age - 45 - 49 years 68 8 20 0 4 0 0 76 4 25
2020 Age - 50 - 54 years 35 29 0 18 6 12 0 73 27 17

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 50 40 0 0 10 0 0 90 10 10
2020 Age - 30 - 34 years 29 43 21 7 0 0 0 71 7 14
2020 Age - 35 - 39 years 35 38 12 9 3 3 0 76 12 34
2020 Age - 40 - 44 years 46 23 12 4 12 4 0 72 16 26
2020 Age - 45 - 49 years 32 36 24 4 4 0 0 68 8 25
2020 Age - 50 - 54 years 35 35 12 12 6 0 0 71 18 17

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 70 20 0 10 0 0 0 90 10 10
2020 Age - 30 - 34 years 57 36 0 7 0 0 0 93 7 14
2020 Age - 35 - 39 years 59 29 6 3 0 3 0 91 3 34
2020 Age - 40 - 44 years 54 35 8 0 0 4 0 92 0 26
2020 Age - 45 - 49 years 60 24 12 4 0 0 0 84 4 25
2020 Age - 50 - 54 years 65 35 0 0 0 0 0 100 0 17

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 60 30 0 10 0 0 0 90 10 10
2020 Age - 30 - 34 years 50 29 0 21 0 0 0 79 21 14
2020 Age - 35 - 39 years 44 38 6 9 0 3 0 85 9 34
2020 Age - 40 - 44 years 50 31 8 8 0 4 0 84 8 26
2020 Age - 45 - 49 years 56 20 12 12 0 0 0 76 12 25
2020 Age - 50 - 54 years 59 41 0 0 0 0 0 100 0 17

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 40 30 10 20 0 0 0 70 20 10
2020 Age - 30 - 34 years 50 36 7 7 0 0 0 86 7 14
2020 Age - 35 - 39 years 48 27 12 6 3 0 3 78 9 33
2020 Age - 40 - 44 years 54 31 12 0 0 4 0 88 0 26
2020 Age - 45 - 49 years 44 28 20 4 0 0 4 75 4 25
2020 Age - 50 - 54 years 59 29 6 0 0 0 6 94 0 17

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 70 20 0 0 0 0 10 100 0 10
2020 Age - 30 - 34 years 79 14 7 0 0 0 0 93 0 14
2020 Age - 35 - 39 years 65 26 3 0 0 6 0 97 0 34
2020 Age - 40 - 44 years 69 19 8 0 0 4 0 92 0 26
2020 Age - 45 - 49 years 44 32 24 0 0 0 0 76 0 25
2020 Age - 50 - 54 years 53 29 6 0 0 6 6 93 0 17

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 100 0 0 0 0 0 0 100 0 10
2020 Age - 30 - 34 years 86 14 0 0 0 0 0 100 0 14
2020 Age - 35 - 39 years 76 12 3 0 0 9 0 97 0 34
2020 Age - 40 - 44 years 81 12 0 0 0 8 0 100 0 26
2020 Age - 45 - 49 years 76 12 4 4 0 4 0 92 4 25
2020 Age - 50 - 54 years 82 18 0 0 0 0 0 100 0 17

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 70 30 0 0 0 0 0 100 0 10
2020 Age - 30 - 34 years 36 29 14 14 7 0 0 64 21 14
2020 Age - 35 - 39 years 50 38 0 6 0 6 0 94 6 34
2020 Age - 40 - 44 years 56 32 4 4 0 4 0 92 4 25
2020 Age - 45 - 49 years 76 8 16 0 0 0 0 84 0 25
2020 Age - 50 - 54 years 67 20 0 7 7 0 0 87 13 15

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 70 10 0 20 0 0 0 80 20 10
2020 Age - 30 - 34 years 71 21 0 7 0 0 0 93 7 14
2020 Age - 35 - 39 years 61 12 18 3 6 0 0 73 9 33
2020 Age - 40 - 44 years 68 28 0 0 4 0 0 96 4 25
2020 Age - 45 - 49 years 64 16 16 0 4 0 0 80 4 25
2020 Age - 50 - 54 years 56 19 0 6 13 6 0 80 20 16

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 70 10 0 0 0 0 20 100 0 10
2020 Age - 30 - 34 years 71 7 0 7 0 14 0 92 8 14
2020 Age - 35 - 39 years 79 12 3 3 0 3 0 94 3 34
2020 Age - 40 - 44 years 77 23 0 0 0 0 0 100 0 26
2020 Age - 45 - 49 years 80 8 12 0 0 0 0 88 0 25
2020 Age - 50 - 54 years 75 19 0 0 6 0 0 94 6 16
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 24 years and under 20 80 10
2020 Age - 30 - 34 years 14 86 14
2020 Age - 35 - 39 years 3 97 33
2020 Age - 40 - 44 years 0 100 26
2020 Age - 45 - 49 years 8 92 24
2020 Age - 50 - 54 years 6 94 17

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 24 years and under 10 90 10
2020 Age - 30 - 34 years 21 79 14
2020 Age - 35 - 39 years 9 91 34
2020 Age - 40 - 44 years 19 81 26
2020 Age - 45 - 49 years 8 92 25
2020 Age - 50 - 54 years 0 100 17

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 50 10 10 10 0 20 0 75 13 10
2020 Age - 30 - 34 years 64 21 0 7 0 7 0 92 8 14
2020 Age - 35 - 39 years 68 18 0 15 0 0 0 85 15 34
2020 Age - 40 - 44 years 58 15 4 8 0 8 8 86 9 26
2020 Age - 45 - 49 years 60 12 12 0 4 8 4 82 5 25
2020 Age - 50 - 54 years 59 12 18 6 0 6 0 75 6 17
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 40 20 40 0 33 67 10
2020 Age - 30 - 34 years 29 57 14 0 67 33 14
2020 Age - 35 - 39 years 24 53 24 0 69 31 34
2020 Age - 40 - 44 years 42 46 12 0 52 48 26
2020 Age - 45 - 49 years 12 80 8 0 87 13 25
2020 Age - 50 - 54 years 29 71 0 0 71 29 17

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 40 - 44 years 55 45 11

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 40 - 44 years 27 36 0 18 18 0 0 64 36 11

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 40 - 44 years 9 0 0 18 36 0 36 14 86 11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 40 20 0 10 0 20 10 86 14 10
2020 Age - 30 - 34 years 64 21 0 7 7 0 0 86 14 14
2020 Age - 35 - 39 years 56 18 6 6 6 0 9 81 13 34
2020 Age - 40 - 44 years 46 19 15 4 4 0 12 74 9 26
2020 Age - 45 - 49 years 48 8 4 8 0 0 32 82 12 25
2020 Age - 50 - 54 years 47 12 0 12 6 0 24 77 23 17
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