2020 Public Service Employee Survey Results for Social Sciences and Humanities Research Council by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 27 4 24 8 0 0 64 32 26
2020 Not a person with a disability 38 50 4 6 2 0 0 88 8 192

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 81 8 4 4 0 0 4 92 4 27
2020 Not a person with a disability 72 17 4 3 3 1 1 90 6 191

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 37 15 19 4 0 0 62 23 27
2020 Not a person with a disability 30 50 10 8 2 0 0 80 10 190
2019 Person with a disability 60 20 0 7 13 0 0 80 20 15
2019 Not a person with a disability 50 32 8 9 1 0 0 82 9 188
2017 Person with a disability 53 32 0 16 0 0 0 84 16 13
2017 Not a person with a disability 58 32 5 3 3 0 0 90 5 155
2014 Person with a disability 45 27 9 9 9 0 0 73 18 11
2014 Not a person with a disability 54 33 6 6 1 0 0 87 7 155

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 19 11 27 4 0 0 58 31 27
2020 Not a person with a disability 40 42 11 6 2 0 0 81 8 190
2019 Person with a disability 46 13 27 7 7 0 0 60 13 15
2019 Not a person with a disability 38 38 14 6 3 0 0 76 9 188
2017 Person with a disability 37 8 24 8 16 0 8 48 26 13
2017 Not a person with a disability 33 48 8 7 3 0 1 82 10 156
2014 Person with a disability 9 37 9 18 18 0 8 50 40 11
2014 Not a person with a disability 26 45 14 12 3 0 1 71 16 155

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 38 15 8 8 0 0 69 15 27
2020 Not a person with a disability 44 37 11 6 2 0 0 81 8 188
2019 Person with a disability 39 20 20 13 7 0 0 60 20 15
2019 Not a person with a disability 54 34 8 3 1 0 0 88 4 188
2017 Person with a disability 45 40 16 0 0 0 0 84 0 13
2017 Not a person with a disability 54 40 3 2 1 0 0 94 3 156
2014 Person with a disability 37 37 9 18 0 0 0 73 18 11
2014 Not a person with a disability 55 28 9 5 0 1 1 86 5 155

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 14 8 11 15 0 0 66 27 27
2020 Not a person with a disability 48 28 10 10 3 0 0 76 13 191
2019 Person with a disability 53 13 27 7 0 0 0 66 7 15
2019 Not a person with a disability 53 27 9 6 5 0 0 80 11 188
2017 Person with a disability 47 53 0 0 0 0 0 100 0 13
2017 Not a person with a disability 51 29 10 6 5 0 0 80 10 156
2014 Person with a disability 36 27 0 27 9 0 0 63 37 11
2014 Not a person with a disability 48 29 12 6 4 0 1 77 10 155

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 38 4 16 4 0 0 76 20 26
2020 Not a person with a disability 41 39 10 7 3 0 0 80 10 190
2019 Person with a disability 39 34 7 13 7 0 0 73 20 15
2019 Not a person with a disability 45 35 10 6 3 0 0 81 9 187
2017 Person with a disability 37 24 16 8 16 0 0 60 24 13
2017 Not a person with a disability 38 45 10 5 3 0 0 83 8 156
2014 Person with a disability 9 46 9 18 18 0 0 55 36 11
2014 Not a person with a disability 36 41 11 8 4 0 0 77 12 155

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 29 11 18 8 0 0 63 26 27
2020 Not a person with a disability 40 36 10 10 4 1 0 77 14 192
2019 Person with a disability 27 53 7 7 7 0 0 80 13 15
2019 Not a person with a disability 41 35 10 10 4 1 1 76 14 188
2017 Person with a disability 16 45 8 16 16 0 0 60 32 13
2017 Not a person with a disability 38 35 10 10 7 0 0 74 17 156
2014 Person with a disability 0 46 9 27 18 0 0 46 45 11
2014 Not a person with a disability 32 36 16 10 6 1 0 68 16 155

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 34 8 8 8 0 0 77 15 27
2020 Not a person with a disability 39 41 10 8 2 0 0 80 10 190
2019 Person with a disability 39 47 7 7 0 0 0 87 7 15
2019 Not a person with a disability 35 44 8 7 5 0 1 80 12 188
2017 Person with a disability 32 37 24 0 8 0 0 68 8 13
2017 Not a person with a disability 36 47 4 9 4 0 0 83 13 155

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 58 31 8 0 4 0 0 89 4 27
2020 Not a person with a disability 53 39 4 2 2 1 0 93 4 190
2019 Person with a disability 60 34 7 0 0 0 0 93 0 15
2019 Not a person with a disability 58 30 6 3 3 0 0 88 6 188
2017 Person with a disability 53 40 0 0 8 0 0 92 8 13
2017 Not a person with a disability 52 35 7 5 2 0 0 87 7 155
2014 Person with a disability 27 55 0 9 8 0 0 82 18 11
2014 Not a person with a disability 53 30 8 6 1 1 0 84 8 155

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 18 11 10 19 0 0 59 30 27
2020 Not a person with a disability 41 34 12 8 5 0 0 75 13 191
2019 Person with a disability 26 34 13 27 0 0 0 60 27 15
2019 Not a person with a disability 44 35 9 6 5 0 0 79 12 188
2017 Person with a disability 32 14 22 16 16 0 0 46 32 13
2017 Not a person with a disability 39 36 11 9 5 0 0 75 14 156

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 33 19 0 4 0 0 77 4 27
2020 Not a person with a disability 53 37 7 1 2 0 0 90 3 191
2019 Person with a disability 60 13 20 7 0 0 0 73 7 15
2019 Not a person with a disability 59 29 8 2 2 0 0 88 4 188
2017 Person with a disability 76 8 16 0 0 0 0 84 0 13
2017 Not a person with a disability 57 33 8 2 0 0 0 90 2 155
2014 Person with a disability 55 36 9 0 0 0 0 91 0 11
2014 Not a person with a disability 57 32 10 1 0 0 0 89 1 155

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 35 11 15 11 0 0 62 27 27
2020 Not a person with a disability 41 40 11 5 3 0 0 80 9 189
2019 Person with a disability 53 13 13 13 7 0 0 66 20 15
2019 Not a person with a disability 39 42 7 7 4 1 0 82 11 188
2017 Person with a disability 38 30 16 8 8 0 0 68 16 13
2017 Not a person with a disability 35 40 16 7 2 1 0 76 9 155
2014 Person with a disability 18 45 0 27 9 0 0 63 37 11
2014 Not a person with a disability 33 37 12 12 5 1 0 71 17 155

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 32 7 11 15 0 0 67 27 27
2020 Not a person with a disability 40 37 9 8 4 1 1 78 13 191
2019 Person with a disability 53 13 0 27 7 0 0 66 34 15
2019 Not a person with a disability 44 36 9 6 4 1 0 81 10 187
2017 Person with a disability 45 24 16 0 16 0 0 68 16 13
2017 Not a person with a disability 39 38 13 8 3 0 0 77 10 155
2014 Person with a disability 0 73 18 9 0 0 0 73 9 11
2014 Not a person with a disability 45 28 11 10 6 1 0 73 16 155

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 30 8 11 11 0 0 69 23 27
2020 Not a person with a disability 38 41 10 7 3 0 1 80 10 191
2019 Person with a disability 34 46 13 7 0 0 0 80 7 15
2019 Not a person with a disability 41 41 7 6 5 1 0 82 11 183
2017 Person with a disability 46 22 16 0 16 0 0 68 16 13
2017 Not a person with a disability 33 45 12 5 4 1 1 78 9 155
2014 Person with a disability 9 73 0 18 0 0 0 82 18 11
2014 Not a person with a disability 40 39 10 7 5 0 0 79 11 154

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 33 22 8 4 0 0 67 11 27
2020 Not a person with a disability 42 41 9 5 3 0 0 83 8 191
2019 Person with a disability 47 26 20 7 0 0 0 73 7 15
2019 Not a person with a disability 49 35 12 3 2 0 0 84 5 188
2017 Person with a disability 30 38 16 8 8 0 0 68 16 13
2017 Not a person with a disability 45 40 11 2 3 0 0 84 5 155
2014 Person with a disability 0 55 18 9 18 0 0 55 27 11
2014 Not a person with a disability 46 33 14 4 3 0 0 79 6 155

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 31 15 4 10 0 0 70 14 27
2020 Not a person with a disability 30 38 21 8 4 0 1 68 12 189
2019 Person with a disability 40 13 33 13 0 0 0 54 13 15
2019 Not a person with a disability 36 32 20 6 4 1 1 69 10 186
2017 Person with a disability 54 30 8 8 0 0 0 84 8 13
2017 Not a person with a disability 40 37 13 10 1 0 0 76 11 156
2014 Person with a disability 18 27 37 9 9 0 0 45 18 11
2014 Not a person with a disability 33 40 20 4 3 0 1 73 6 155

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 22 50 8 9 0 0 17 33 27
2020 Not a person with a disability 5 24 37 23 9 2 1 32 30 192
2019 Person with a disability 13 20 60 0 7 0 0 7 34 15
2019 Not a person with a disability 8 21 39 25 4 2 1 30 29 187
2017 Person with a disability 0 16 40 29 16 0 0 45 16 13
2017 Not a person with a disability 5 17 43 21 11 0 3 33 22 156
2014 Person with a disability 9 45 46 0 0 0 0 0 54 11
2014 Not a person with a disability 4 22 38 25 7 1 3 33 27 153

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 8 22 34 17 4 0 53 24 27
2020 Not a person with a disability 5 11 29 33 17 3 2 53 17 192
2019 Person with a disability 20 19 13 40 7 0 0 47 39 15
2019 Not a person with a disability 3 17 32 30 13 3 1 45 22 186
2017 Person with a disability 24 16 30 30 0 0 0 30 40 13
2017 Not a person with a disability 7 15 24 28 18 5 3 50 23 156
2014 Person with a disability 18 9 37 27 9 0 0 36 27 11
2014 Not a person with a disability 7 16 29 27 17 2 3 46 24 153

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 23 19 19 17 4 0 38 43 27
2020 Not a person with a disability 12 18 34 22 10 2 2 34 31 192
2019 Person with a disability 19 20 34 13 13 0 0 27 39 15
2019 Not a person with a disability 8 29 37 15 7 2 1 23 39 188
2017 Person with a disability 16 30 40 0 14 0 0 14 46 13
2017 Not a person with a disability 10 26 35 18 5 3 3 24 39 156
2014 Person with a disability 9 37 27 8 18 0 0 27 46 11
2014 Not a person with a disability 12 23 34 18 8 2 3 27 37 153

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 8 14 42 19 13 4 0 34 23 27
2020 Not a person with a disability 6 17 35 27 14 0 1 41 24 192
2019 Person with a disability 13 12 40 27 7 0 0 34 26 15
2019 Not a person with a disability 8 17 39 21 12 2 1 35 25 186
2017 Person with a disability 0 22 47 16 6 8 0 24 24 13
2017 Not a person with a disability 3 13 35 33 15 0 1 49 16 156
2014 Person with a disability 18 0 73 9 0 0 0 9 18 11
2014 Not a person with a disability 3 13 36 34 12 0 1 47 17 153

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 23 23 19 17 4 0 38 39 27
2020 Not a person with a disability 7 26 27 22 14 3 1 37 35 188
2019 Person with a disability 34 12 13 27 13 0 0 40 46 15
2019 Not a person with a disability 10 21 34 18 11 4 2 31 33 186
2017 Person with a disability 32 0 46 14 8 0 0 22 32 13
2017 Not a person with a disability 11 23 32 16 14 1 1 31 36 155
2014 Person with a disability 55 9 18 9 8 0 0 18 64 11
2014 Not a person with a disability 18 29 27 14 8 3 3 23 49 154

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 22 15 19 13 8 8 38 44 27
2020 Not a person with a disability 8 13 34 23 13 7 2 40 23 192
2019 Person with a disability 27 12 13 13 34 0 0 47 39 15
2019 Not a person with a disability 9 17 38 26 5 3 3 33 27 186
2017 Person with a disability 8 32 38 8 14 0 0 22 40 13
2017 Not a person with a disability 9 26 25 26 10 3 2 37 37 156
2014 Person with a disability 18 18 18 36 0 9 0 39 40 11
2014 Not a person with a disability 9 22 32 20 14 2 1 35 32 152

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 22 19 15 21 4 0 38 43 27
2020 Not a person with a disability 6 15 38 27 11 1 1 39 22 191
2019 Person with a disability 34 13 33 7 13 0 0 20 47 15
2019 Not a person with a disability 6 25 34 22 10 3 1 33 32 187
2017 Person with a disability 16 16 38 22 8 0 0 30 32 13
2017 Not a person with a disability 5 18 49 17 10 1 1 27 23 156
2014 Person with a disability 9 27 54 0 0 9 0 0 40 11
2014 Not a person with a disability 9 20 38 21 7 3 2 30 30 154

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 23 29 11 18 0 0 30 42 27
2020 Not a person with a disability 5 17 43 24 10 0 1 34 22 191
2019 Person with a disability 20 34 27 12 7 0 0 19 54 15
2019 Not a person with a disability 8 20 36 25 9 1 1 35 28 187
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 26 23 10 11 8 3 50 24 27
2020 Not a person with a disability 28 28 15 11 5 9 4 65 18 192
2019 Person with a disability 20 39 20 0 7 7 7 69 8 15
2019 Not a person with a disability 35 27 15 8 5 6 3 69 14 187
2017 Person with a disability 40 37 0 16 8 0 0 76 24 13
2017 Not a person with a disability 30 34 13 8 7 5 3 69 16 156
2014 Person with a disability 18 9 27 27 9 0 8 30 40 11
2014 Not a person with a disability 37 32 14 6 4 3 3 74 12 155

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 19 4 10 11 0 0 74 22 27
2020 Not a person with a disability 46 32 8 10 3 2 0 79 13 191
2019 Person with a disability 14 28 36 14 7 0 0 42 22 14
2019 Not a person with a disability 52 29 9 5 4 1 0 83 9 188
2017 Person with a disability 38 30 8 16 8 0 0 68 24 13
2017 Not a person with a disability 40 35 10 9 6 0 0 75 15 156
2014 Person with a disability 18 37 0 27 18 0 0 55 45 11
2014 Not a person with a disability 46 29 12 6 6 0 0 75 13 155

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 31 11 7 0 0 0 82 7 27
2020 Not a person with a disability 57 29 7 6 2 0 0 86 8 189
2019 Person with a disability 54 26 13 0 7 0 0 80 7 15
2019 Not a person with a disability 52 36 5 4 3 0 0 88 7 188
2017 Person with a disability 62 30 0 0 8 0 0 92 8 13
2017 Not a person with a disability 52 32 6 5 5 0 0 84 10 156
2014 Person with a disability 36 55 0 0 9 0 0 91 9 11
2014 Not a person with a disability 57 35 3 3 2 0 0 92 5 155

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 34 4 7 4 4 0 85 11 27
2020 Not a person with a disability 47 39 9 2 2 1 0 87 4 192
2019 Person with a disability 39 34 7 13 0 7 0 78 14 15
2019 Not a person with a disability 54 33 6 3 2 2 0 89 5 188

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 15 8 11 15 0 4 64 28 27
2020 Not a person with a disability 50 24 10 5 3 5 3 80 9 192
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 23 3 11 4 4 10 79 18 27
2020 Not a person with a disability 57 18 14 4 3 3 1 79 7 192
2019 Person with a disability 66 13 13 7 0 0 0 80 7 15
2019 Not a person with a disability 63 23 8 2 3 0 2 88 5 188

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 32 4 4 8 0 0 85 11 27
2020 Not a person with a disability 50 27 12 6 3 1 1 78 10 191
2019 Person with a disability 61 12 13 13 0 0 0 73 13 15
2019 Not a person with a disability 57 28 5 6 4 0 0 85 10 187
2017 Person with a disability 54 38 8 0 0 0 0 92 0 13
2017 Not a person with a disability 44 37 7 7 5 0 1 81 12 156
2014 Person with a disability 27 37 18 9 8 0 0 64 18 11
2014 Not a person with a disability 50 31 8 4 5 1 0 82 9 154

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 23 8 8 8 8 3 74 18 26
2020 Not a person with a disability 57 20 12 6 3 1 1 78 10 191

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 15 15 11 4 0 0 69 15 27
2020 Not a person with a disability 54 27 8 5 3 2 1 83 9 191
2019 Person with a disability 39 54 0 7 0 0 0 93 7 15
2019 Not a person with a disability 58 27 5 5 3 1 1 86 8 187
2017 Person with a disability 60 24 16 0 0 0 0 84 0 13
2017 Not a person with a disability 53 31 5 4 5 1 1 86 9 156
2014 Person with a disability 36 46 9 9 0 0 0 82 9 11
2014 Not a person with a disability 44 34 6 8 5 3 0 80 13 155

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 55 45 27
2020 Not a person with a disability 37 63 192

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 62 4 0 11 0 11 11 85 15 27
2020 Not a person with a disability 64 14 8 2 1 5 7 88 2 192

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 26 8 8 8 0 0 77 15 27
2020 Not a person with a disability 61 19 10 5 5 0 0 80 10 192
2019 Person with a disability 61 19 7 13 0 0 0 80 13 15
2019 Not a person with a disability 59 22 9 5 4 1 0 82 9 188
2017 Person with a disability 70 14 16 0 0 0 0 84 0 13
2017 Not a person with a disability 55 26 11 3 5 0 1 81 8 156
2014 Person with a disability 45 9 0 37 9 0 0 54 46 11
2014 Not a person with a disability 58 27 8 3 3 1 1 86 6 155
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 15 8 19 4 19 0 62 28 27
2020 Not a person with a disability 42 28 13 8 2 6 1 75 11 192
2019 Person with a disability 27 34 13 19 7 0 0 61 26 15
2019 Not a person with a disability 43 36 13 3 2 4 0 81 6 187
2017 Person with a disability 24 38 6 16 16 0 0 62 32 13
2017 Not a person with a disability 36 33 12 7 3 7 1 75 11 155
2014 Person with a disability 9 27 37 18 0 8 0 40 20 11
2014 Not a person with a disability 32 37 14 7 6 4 1 72 14 154

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 19 11 11 19 4 0 56 32 27
2020 Not a person with a disability 42 33 13 9 2 1 0 76 11 192
2019 Person with a disability 40 6 27 13 7 7 0 49 22 15
2019 Not a person with a disability 37 41 11 7 3 2 0 79 10 187
2017 Person with a disability 16 37 16 16 16 0 0 53 32 13
2017 Not a person with a disability 28 45 11 5 5 3 1 77 11 155
2014 Person with a disability 9 45 0 18 18 9 0 60 40 11
2014 Not a person with a disability 29 41 13 11 4 2 0 71 15 154

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 18 15 11 19 8 0 50 33 27
2020 Not a person with a disability 26 37 19 11 4 4 1 65 15 192
2019 Person with a disability 34 39 7 13 7 0 0 73 20 15
2019 Not a person with a disability 27 39 16 11 2 5 0 69 14 187
2017 Person with a disability 8 53 24 8 8 0 0 60 16 13
2017 Not a person with a disability 18 43 18 7 4 9 1 68 12 155
2014 Person with a disability 0 37 0 27 27 8 0 40 60 11
2014 Not a person with a disability 23 36 18 13 5 6 0 62 19 154

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 6 49 11 8 23 4 0 56 32 27
2020 Not a person with a disability 21 44 13 15 6 1 0 66 21 192
2019 Person with a disability 13 39 20 20 7 0 0 53 27 15
2019 Not a person with a disability 18 42 18 15 6 2 0 61 21 187
2017 Person with a disability 21 24 16 32 8 0 0 45 40 13
2017 Not a person with a disability 12 45 16 12 8 5 1 61 21 155
2014 Person with a disability 0 37 9 27 18 8 0 40 50 11
2014 Not a person with a disability 18 41 16 16 8 2 0 60 24 154

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 66 27 8 0 0 0 0 92 0 27
2020 Not a person with a disability 66 21 8 4 1 1 0 88 4 191
2019 Person with a disability 80 7 7 0 7 0 0 87 7 15
2019 Not a person with a disability 60 25 11 2 0 1 1 86 2 187
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 42 19 8 0 0 0 73 8 27
2020 Not a person with a disability 43 43 10 4 1 1 0 86 4 192
2019 Person with a disability 35 43 7 7 7 0 0 78 14 14
2019 Not a person with a disability 38 44 8 8 0 1 0 83 9 187
2017 Person with a disability 37 47 8 0 8 0 0 84 8 13
2017 Not a person with a disability 39 40 15 6 0 0 0 79 6 156
2014 Person with a disability 27 55 18 0 0 0 0 82 0 11
2014 Not a person with a disability 42 43 8 6 0 1 0 85 6 155

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 8 38 8 15 23 8 0 50 41 27
2020 Not a person with a disability 26 42 10 15 2 4 0 71 18 191
2019 Person with a disability 0 39 13 40 7 0 0 39 47 15
2019 Not a person with a disability 17 41 24 12 3 3 1 60 16 188

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 18 11 19 22 8 0 43 44 27
2020 Not a person with a disability 35 32 14 8 4 4 2 71 14 191
2019 Person with a disability 39 40 7 7 7 0 0 80 13 15
2019 Not a person with a disability 34 36 11 9 3 7 1 75 13 187
2017 Person with a disability 45 16 24 8 8 0 0 60 16 13
2017 Not a person with a disability 28 46 15 5 3 2 1 76 8 156
2014 Person with a disability 37 37 0 18 9 0 0 73 27 11
2014 Not a person with a disability 44 35 8 7 3 3 1 82 10 155

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 34 8 11 11 4 0 68 24 27
2020 Not a person with a disability 38 35 18 5 2 3 0 75 7 191
2019 Person with a disability 19 54 7 13 0 7 0 78 14 15
2019 Not a person with a disability 40 33 19 4 2 2 0 74 7 188

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 14 10 15 23 23 3 35 51 27
2020 Not a person with a disability 18 24 24 10 9 15 2 50 22 189
2019 Person with a disability 13 20 19 27 7 13 0 39 39 15
2019 Not a person with a disability 24 19 15 11 12 18 2 53 28 188
2017 Person with a disability 22 14 24 8 32 0 0 37 40 13
2017 Not a person with a disability 18 24 20 10 12 11 6 51 26 156
2014 Person with a disability 0 37 0 8 27 18 9 51 49 11
2014 Not a person with a disability 18 21 17 12 15 12 6 48 32 155

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 26 14 8 19 8 3 54 30 27
2020 Not a person with a disability 31 33 20 9 4 3 1 66 13 192
2019 Person with a disability 19 27 20 13 13 7 0 49 29 15
2019 Not a person with a disability 25 41 14 9 8 3 0 68 18 188
2017 Person with a disability 8 38 0 22 32 0 0 46 54 13
2017 Not a person with a disability 26 36 14 15 7 3 0 63 22 156
2014 Person with a disability 9 27 9 27 18 0 8 40 50 11
2014 Not a person with a disability 25 27 15 20 10 3 1 53 31 155

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 26 8 11 30 8 3 46 46 27
2020 Not a person with a disability 28 21 20 18 10 3 1 51 28 192
2019 Person with a disability 19 34 7 7 27 7 0 57 36 15
2019 Not a person with a disability 21 32 14 13 12 5 2 57 27 188
2017 Person with a disability 16 6 0 46 32 0 0 22 78 13
2017 Not a person with a disability 19 21 12 23 20 4 1 41 46 155
2014 Person with a disability 0 0 9 36 46 9 0 0 90 11
2014 Not a person with a disability 15 19 10 30 22 2 2 35 54 155

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 11 4 11 15 0 4 68 28 27
2020 Not a person with a disability 47 29 12 5 4 1 3 78 9 192
2019 Person with a disability 40 20 26 7 0 7 0 65 7 15
2019 Not a person with a disability 51 22 14 7 2 1 3 76 9 188

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 28 15 0 4 4 0 80 4 26
2020 Not a person with a disability 50 23 16 6 1 1 3 76 7 190
2019 Person with a disability 33 27 20 13 0 7 0 64 14 15
2019 Not a person with a disability 53 23 13 5 2 1 3 80 7 187

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 63 8 4 8 7 8 4 80 16 27
2020 Not a person with a disability 79 4 6 1 2 4 4 91 3 191
2019 Person with a disability 53 0 13 20 7 7 0 57 29 15
2019 Not a person with a disability 73 10 5 3 2 5 3 89 5 187

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 19 19 11 3 0 0 67 14 27
2020 Not a person with a disability 76 10 3 1 0 1 10 95 1 192
2019 Person with a disability 66 7 13 0 7 7 0 78 7 15
2019 Not a person with a disability 81 6 0 0 1 1 11 99 1 187

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 33 15 15 4 0 0 66 19 27
2020 Not a person with a disability 26 49 13 8 2 2 0 76 10 192
2019 Person with a disability 26 34 27 13 0 0 0 60 13 15
2019 Not a person with a disability 24 49 18 3 4 2 0 74 7 188
2017 Person with a disability 22 22 24 16 16 0 0 45 32 13
2017 Not a person with a disability 23 41 20 12 3 1 0 65 14 156

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 38 4 19 18 4 0 57 39 27
2020 Not a person with a disability 41 36 11 9 2 1 0 78 11 192
2019 Person with a disability 26 40 13 20 0 0 0 66 20 15
2019 Not a person with a disability 39 40 11 7 3 1 0 79 10 186
2017 Person with a disability 29 40 24 8 0 0 0 68 8 13
2017 Not a person with a disability 34 39 15 8 1 3 0 76 9 156
2014 Person with a disability 18 64 0 18 0 0 0 82 18 11
2014 Not a person with a disability 49 30 12 3 2 3 1 83 5 155

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 30 19 11 10 0 0 59 22 27
2020 Not a person with a disability 37 44 12 5 0 2 0 82 5 191
2019 Person with a disability 33 40 13 7 0 7 0 78 7 15
2019 Not a person with a disability 42 39 11 5 1 4 0 83 6 188
2017 Person with a disability 45 16 16 16 8 0 0 60 24 13
2017 Not a person with a disability 32 37 16 10 3 2 0 70 14 156
2014 Person with a disability 27 55 9 8 0 0 0 82 8 11
2014 Not a person with a disability 48 24 11 5 4 7 1 78 10 155

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 34 21 8 11 4 0 58 20 27
2020 Not a person with a disability 40 40 12 3 2 3 0 83 5 192

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 11 19 8 15 0 0 58 23 27
2020 Not a person with a disability 37 37 10 8 5 2 1 76 14 191

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 22 4 15 4 4 0 76 20 27
2020 Not a person with a disability 61 27 6 4 2 0 0 88 5 191
2019 Person with a disability 20 66 13 0 0 0 0 87 0 15
2019 Not a person with a disability 56 31 6 3 2 2 0 88 5 186
2017 Person with a disability 30 46 8 8 8 0 0 76 16 13
2017 Not a person with a disability 51 33 8 6 2 0 0 84 8 156
2014 Person with a disability 27 37 27 8 0 0 0 64 8 11
2014 Not a person with a disability 59 31 8 1 1 1 0 91 1 155

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 30 11 15 8 0 0 66 23 27
2020 Not a person with a disability 51 28 15 5 1 0 0 79 6 191
2019 Person with a disability 26 47 20 7 0 0 0 73 7 15
2019 Not a person with a disability 49 34 10 3 4 1 0 83 7 188
2017 Person with a disability 38 22 16 8 16 0 0 60 24 13
2017 Not a person with a disability 44 39 10 3 5 0 0 82 7 156
2014 Person with a disability 0 63 0 18 18 0 0 63 37 11
2014 Not a person with a disability 44 32 12 7 4 1 0 77 11 155

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 37 4 23 4 0 0 69 27 27
2020 Not a person with a disability 47 33 13 5 2 0 0 79 7 189
2019 Person with a disability 13 60 7 20 0 0 0 73 20 15
2019 Not a person with a disability 46 36 9 5 3 1 0 82 8 188
2017 Person with a disability 38 22 16 8 16 0 0 60 24 13
2017 Not a person with a disability 41 42 8 5 3 0 0 83 8 156
2014 Person with a disability 0 46 8 37 9 0 0 46 46 11
2014 Not a person with a disability 41 35 14 6 3 1 0 77 9 155

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 11 19 23 8 3 0 49 31 27
2020 Not a person with a disability 39 22 20 8 6 3 0 64 15 192
2019 Person with a disability 33 34 7 20 0 0 7 71 22 15
2019 Not a person with a disability 37 24 22 6 6 3 1 64 13 188
2017 Person with a disability 38 8 30 16 0 8 0 50 17 13
2017 Not a person with a disability 34 22 24 12 7 2 0 57 19 156
2014 Person with a disability 9 45 9 18 18 0 0 54 37 11
2014 Not a person with a disability 30 28 19 9 8 5 1 62 18 155
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Person with a disability 41 19 40 27
2020 Not a person with a disability 27 29 44 192
2019 Person with a disability 47 27 26 15
2019 Not a person with a disability 24 33 43 188
2017 Person with a disability 55 24 21 13
2017 Not a person with a disability 26 31 43 156
2014 Person with a disability 54 37 9 11
2014 Not a person with a disability 35 27 39 155

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Person with a disability 9 0 56 9 16 9 11
2020 Not a person with a disability 5 40 41 4 8 2 52
2017 Not a person with a disability 5 20 52 8 5 10 40
2014 Not a person with a disability 0 17 47 20 9999 16 54
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 26 74 27
2020 Not a person with a disability 9 91 191
2019 Person with a disability 40 60 15
2019 Not a person with a disability 18 82 188

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 8 14 4 23 4 37 10 42 51 27
2020 Not a person with a disability 17 14 21 8 6 26 6 46 22 191
2019 Person with a disability 7 26 20 20 7 13 7 41 34 15
2019 Not a person with a disability 15 18 15 13 4 27 7 51 25 188
2017 Person with a disability 14 14 16 24 16 8 8 34 47 13
2017 Not a person with a disability 9 19 18 10 6 31 8 45 25 156
2014 Person with a disability 9 37 8 9 0 37 0 72 14 11
2014 Not a person with a disability 14 12 16 7 7 34 9 47 25 155

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 22 19 15 8 22 0 46 29 27
2020 Not a person with a disability 31 33 17 9 3 7 1 69 12 191
2019 Person with a disability 20 39 20 13 0 7 0 64 14 15
2019 Not a person with a disability 32 30 18 6 3 10 1 70 10 188
2017 Person with a disability 22 22 16 16 8 16 0 53 28 13
2017 Not a person with a disability 29 31 17 11 3 7 1 66 16 156
2014 Person with a disability 18 46 9 27 0 0 0 64 27 11
2014 Not a person with a disability 34 21 15 5 6 18 2 68 14 155
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 14 11 8 11 37 7 46 34 27
2020 Not a person with a disability 16 16 22 6 3 33 4 50 15 191
2019 Person with a disability 13 6 20 20 0 34 7 32 34 15
2019 Not a person with a disability 17 15 21 3 4 32 8 52 13 187
2017 Person with a disability 14 22 24 0 8 24 8 54 12 13
2017 Not a person with a disability 11 18 19 6 3 34 8 50 16 156
2014 Person with a disability 0 37 0 9 0 54 0 80 20 11
2014 Not a person with a disability 18 10 19 1 4 41 6 53 10 154

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 18 11 27 8 10 0 49 38 27
2020 Not a person with a disability 31 36 17 7 2 8 0 72 9 192
2019 Person with a disability 27 39 27 0 0 7 0 71 0 15
2019 Not a person with a disability 36 34 13 5 2 10 1 78 8 187
2017 Person with a disability 22 38 16 8 0 16 0 72 9 13
2017 Not a person with a disability 26 33 17 6 3 14 2 69 11 156
2014 Person with a disability 18 27 9 9 0 36 0 71 14 11
2014 Not a person with a disability 38 22 12 3 3 21 1 77 8 154
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 62 8 11 8 8 0 4 72 16 27
2020 Not a person with a disability 53 18 12 6 7 0 4 74 13 192

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 27 10 14 8 4 4 65 24 27
2020 Not a person with a disability 53 25 13 6 2 0 1 79 8 192
2019 Person with a disability 60 13 13 0 7 7 0 78 7 15
2019 Not a person with a disability 43 28 16 5 5 1 1 73 11 187
2017 Person with a disability 53 24 16 8 0 0 0 76 8 13
2017 Not a person with a disability 30 40 17 6 4 1 3 73 10 156

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 29 11 14 23 4 0 49 39 27
2020 Not a person with a disability 16 25 31 14 15 0 0 41 29 191
2019 Person with a disability 20 20 46 13 0 0 0 40 13 15
2019 Not a person with a disability 13 31 29 13 13 1 0 45 26 188
2017 Person with a disability 0 32 30 16 22 0 0 32 38 13
2017 Not a person with a disability 13 26 28 25 8 0 0 39 33 156

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 33 18 15 11 4 0 53 28 27
2020 Not a person with a disability 25 32 23 12 8 0 0 57 20 192
2019 Person with a disability 13 27 19 34 7 0 0 40 40 15
2019 Not a person with a disability 22 32 21 15 8 1 1 55 23 187
2017 Person with a disability 8 22 46 16 8 0 0 30 24 13
2017 Not a person with a disability 20 38 21 15 5 0 1 58 20 156

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 19 8 27 16 4 0 47 44 26
2020 Not a person with a disability 19 26 25 16 12 1 1 46 29 192
2019 Person with a disability 13 7 34 33 13 0 0 20 46 15
2019 Not a person with a disability 17 26 24 20 12 1 1 43 33 187
2017 Person with a disability 0 16 38 16 30 0 0 16 46 13
2017 Not a person with a disability 17 26 27 16 13 1 0 43 29 156

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 59 8 11 7 8 4 4 72 15 27
2020 Not a person with a disability 37 31 17 8 5 1 1 69 13 192
2019 Person with a disability 47 20 26 7 0 0 0 67 7 15
2019 Not a person with a disability 46 30 12 4 5 1 2 78 9 185
2017 Person with a disability 47 22 16 0 6 0 8 76 7 13
2017 Not a person with a disability 43 26 16 5 2 1 7 75 7 156

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 37 7 15 19 4 0 57 36 27
2020 Not a person with a disability 26 29 19 18 8 0 0 55 25 192
2019 Person with a disability 20 34 33 7 7 0 0 54 13 15
2019 Not a person with a disability 32 30 20 9 7 2 0 63 17 187
2017 Person with a disability 24 38 22 8 8 0 0 62 16 13
2017 Not a person with a disability 26 33 20 14 7 0 1 59 20 156

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 22 14 11 8 0 8 64 21 27
2020 Not a person with a disability 33 24 17 8 10 0 7 61 20 190

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 38 11 8 15 4 0 64 24 27
2020 Not a person with a disability 33 39 16 9 3 0 1 72 12 192
2019 Person with a disability 39 27 20 13 0 0 0 66 13 15
2019 Not a person with a disability 27 43 20 5 2 2 2 72 7 188
2017 Person with a disability 22 24 38 8 8 0 0 46 16 13
2017 Not a person with a disability 29 36 23 8 2 1 1 66 11 156

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 32 28 8 11 4 0 52 20 26
2020 Not a person with a disability 29 35 17 15 3 0 1 65 18 192
2019 Person with a disability 13 26 27 27 7 0 0 39 34 15
2019 Not a person with a disability 25 33 25 12 4 2 0 59 16 188
2017 Person with a disability 14 32 54 0 0 0 0 46 0 13
2017 Not a person with a disability 24 34 26 11 3 0 1 60 14 156

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 41 8 15 11 0 0 66 27 27
2020 Not a person with a disability 31 35 20 8 4 0 2 67 13 192
2019 Person with a disability 20 46 7 13 7 0 7 71 22 15
2019 Not a person with a disability 34 30 20 13 3 1 0 65 16 188
2017 Person with a disability 37 32 24 8 0 0 0 68 8 13
2017 Not a person with a disability 33 35 19 10 3 0 1 69 12 156

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 29 14 15 4 4 0 65 20 27
2020 Not a person with a disability 48 28 12 7 4 0 2 77 11 190
2019 Person with a disability 20 33 27 0 13 0 7 57 14 15
2019 Not a person with a disability 54 23 9 9 4 2 0 78 13 188

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 30 26 19 8 4 0 46 28 27
2020 Not a person with a disability 22 31 30 13 5 0 0 53 17 191

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 23 22 11 15 4 0 49 28 27
2020 Not a person with a disability 24 40 22 7 6 0 0 64 14 192
2019 Person with a disability 34 20 19 27 0 0 0 54 27 15
2019 Not a person with a disability 32 35 23 8 1 1 0 68 9 187
2017 Person with a disability 32 21 32 16 0 0 0 53 16 13
2017 Not a person with a disability 26 42 15 14 1 0 1 69 15 155

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 30 15 15 4 4 4 63 21 27
2020 Not a person with a disability 46 33 12 5 2 0 2 81 7 190
2019 Person with a disability 60 13 7 7 13 0 0 73 20 15
2019 Not a person with a disability 64 22 9 2 1 2 1 88 3 187
2017 Person with a disability 53 24 8 8 8 0 0 76 16 13
2017 Not a person with a disability 64 27 7 2 0 0 1 91 2 156

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 26 28 16 4 0 0 52 20 26
2020 Not a person with a disability 22 43 23 8 3 0 1 66 11 192

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 27 0 11 8 4 0 80 20 27
2020 Not a person with a disability 67 20 4 1 0 0 8 94 1 192
2019 Person with a disability 60 7 13 0 13 0 7 71 14 15
2019 Not a person with a disability 73 10 4 0 1 1 10 94 1 186

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 59 11 11 7 4 4 4 76 11 27
2020 Not a person with a disability 77 7 4 2 3 1 7 91 5 190
2019 Person with a disability 53 7 13 7 20 0 0 60 27 15
2019 Not a person with a disability 67 17 7 2 4 1 2 86 7 186
2017 Person with a disability 53 8 32 0 8 0 0 60 8 13
2017 Not a person with a disability 69 15 9 3 1 1 2 87 5 155

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 63 15 11 7 0 4 0 81 7 27
2020 Not a person with a disability 62 25 7 3 0 1 3 90 3 190
2019 Person with a disability 46 34 0 7 13 0 0 80 20 15
2019 Not a person with a disability 54 28 9 4 2 1 2 84 7 187
2017 Person with a disability 40 38 14 0 8 0 0 78 8 13
2017 Not a person with a disability 50 32 12 3 1 0 2 84 5 155

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 62 8 11 11 4 4 0 72 16 27
2020 Not a person with a disability 63 20 3 5 5 1 3 86 10 192
2019 Person with a disability 47 34 6 0 13 0 0 81 13 15
2019 Not a person with a disability 60 22 11 3 3 1 2 83 6 186
2017 Person with a disability 32 60 8 0 0 0 0 92 0 13
2017 Not a person with a disability 67 18 9 3 3 0 1 85 6 156

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 74 3 8 0 0 4 11 91 0 27
2020 Not a person with a disability 61 12 3 3 1 1 19 91 5 192
2019 Person with a disability 60 20 0 0 0 0 20 100 0 15
2019 Not a person with a disability 55 13 6 2 0 1 23 89 3 187
2017 Person with a disability 54 16 0 14 0 0 16 83 17 13
2017 Not a person with a disability 51 18 8 2 1 0 21 87 3 156

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 73 15 8 0 0 4 0 92 0 27
2020 Not a person with a disability 69 20 5 2 0 1 2 92 2 192
2019 Person with a disability 54 6 13 20 7 0 0 60 27 15
2019 Not a person with a disability 51 30 10 2 1 1 4 86 3 185
2017 Person with a disability 60 32 0 8 0 0 0 92 8 13
2017 Not a person with a disability 57 23 11 2 1 1 7 86 3 155

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 11 8 10 14 8 0 65 27 27
2020 Not a person with a disability 65 17 8 5 3 1 2 84 8 192
2019 Person with a disability 53 20 0 7 20 0 0 73 27 15
2019 Not a person with a disability 67 13 5 5 7 1 3 83 12 187
2017 Person with a disability 46 16 16 8 8 6 0 66 17 13
2017 Not a person with a disability 60 18 8 5 6 0 3 80 11 156

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 22 8 23 4 4 0 64 28 27
2020 Not a person with a disability 47 30 13 5 3 0 3 79 8 192
2019 Person with a disability 47 19 27 0 7 0 0 66 7 15
2019 Not a person with a disability 61 21 7 3 3 1 2 86 7 187
2017 Person with a disability 32 45 16 0 8 0 0 76 8 13
2017 Not a person with a disability 53 27 14 4 1 0 1 81 5 156

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 22 18 8 11 0 0 63 19 27
2020 Not a person with a disability 29 44 21 4 1 1 0 74 5 192

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 37 19 22 15 0 0 44 37 27
2020 Not a person with a disability 11 37 33 14 6 0 0 48 20 191
2019 Person with a disability 7 34 13 46 0 0 0 40 46 15
2019 Not a person with a disability 14 38 30 13 5 0 0 51 19 187
2017 Person with a disability 8 16 45 32 0 0 0 24 32 13
2017 Not a person with a disability 12 30 41 13 4 0 0 43 17 156

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 19 34 17 4 0 0 21 45 27
2020 Not a person with a disability 10 21 37 24 8 0 0 32 31 192
2019 Person with a disability 20 39 20 20 0 0 0 20 60 15
2019 Not a person with a disability 7 22 34 25 12 0 0 37 29 186
2017 Person with a disability 8 53 16 16 8 0 0 24 60 13
2017 Not a person with a disability 3 15 44 26 11 0 0 37 19 156

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 31 27 11 8 0 0 54 19 27
2020 Not a person with a disability 38 43 9 5 2 2 0 83 8 190
2019 Person with a disability 46 40 7 0 0 7 0 93 0 15
2019 Not a person with a disability 36 42 11 5 2 3 1 82 7 187
2017 Person with a disability 21 55 8 8 8 0 0 76 16 13
2017 Not a person with a disability 34 42 15 5 1 3 0 78 7 156

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 11 23 19 15 8 0 38 37 27
2020 Not a person with a disability 36 37 11 10 4 3 0 75 14 191

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 20 0 16 20 4 0 63 37 26
2020 Not a person with a disability 43 27 10 12 7 1 0 71 19 189

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 11 31 4 4 0 0 62 8 27
2020 Not a person with a disability 55 27 11 2 3 2 1 84 5 190

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 33 22 15 11 0 0 51 27 27
2020 Not a person with a disability 37 35 15 8 5 1 0 73 13 190
2019 Person with a disability 39 20 13 20 0 7 0 64 22 15
2019 Not a person with a disability 31 37 16 8 5 1 1 69 14 188
2017 Person with a disability 8 45 16 24 8 0 0 53 32 13
2017 Not a person with a disability 26 50 14 6 4 0 0 76 10 156

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 31 11 8 8 0 0 73 15 27
2020 Not a person with a disability 42 47 6 4 0 0 0 89 4 191

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 26 11 4 11 0 0 73 15 27
2020 Not a person with a disability 42 38 12 7 1 0 0 80 7 191

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 19 19 8 4 4 0 68 12 27
2020 Not a person with a disability 35 47 12 4 0 0 2 83 4 187

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 27 20 0 0 0 4 80 0 26
2020 Not a person with a disability 50 37 8 3 1 1 1 89 3 190

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 100 0 0 0 0 0 0 100 0 27
2020 Not a person with a disability 78 17 2 0 0 3 0 98 0 191

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 27 8 15 4 0 0 73 19 27
2020 Not a person with a disability 50 36 9 2 1 2 0 88 3 192

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 15 19 11 4 4 0 64 16 27
2020 Not a person with a disability 57 26 7 4 5 0 1 84 9 192

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 23 15 11 4 0 0 69 15 27
2020 Not a person with a disability 62 28 6 2 1 0 1 91 3 190
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 26 74 27
2020 Not a person with a disability 9 91 190

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 49 51 27
2020 Not a person with a disability 9 91 190
2019 Person with a disability 60 40 15
2019 Not a person with a disability 13 87 188
2017 Person with a disability 62 38 13
2017 Not a person with a disability 7 93 154
2014 Person with a disability 55 45 11
2014 Not a person with a disability 12 88 155

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 100 0 13
2020 Not a person with a disability 50 50 16

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 100 0 13
2020 Not a person with a disability 75 25 16
2017 Not a person with a disability 73 27 11
2014 Not a person with a disability 83 17 18

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 61 8 16 0 0 0 76 16 13
2020 Not a person with a disability 42 42 0 17 0 0 0 83 17 12
2014 Not a person with a disability 60 34 0 7 0 0 0 93 7 15

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 23 4 15 0 8 0 79 17 27
2020 Not a person with a disability 54 33 4 2 2 2 3 92 4 190
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 51 31 4 78 22 27
2020 Not a person with a disability 13 65 21 2 84 16 192

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 19 11 4 0 4 8 83 4 27
2020 Not a person with a disability 49 17 11 3 3 3 14 80 7 192
2019 Person with a disability 47 13 12 7 0 0 20 76 8 15
2019 Not a person with a disability 60 12 8 6 5 1 8 79 12 188
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