2020 Public Service Employee Survey Results for Social Sciences and Humanities Research Council by Question 108. In total, how many years have you been working in the federal public service?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 49 2 2 0 0 0 97 2 59
2020 3 to 10 years in the federal public service 36 48 1 9 6 0 0 84 14 69
2020 11 to 20 years in the federal public service 37 41 9 12 1 0 0 78 13 71
2020 More than 20 years in the federal public service 27 57 0 10 6 0 0 84 16 19

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 78 15 3 0 3 0 0 93 3 60
2020 3 to 10 years in the federal public service 76 14 2 4 2 2 2 93 6 68
2020 11 to 20 years in the federal public service 67 20 7 4 1 0 0 87 6 71
2020 More than 20 years in the federal public service 69 14 0 6 6 0 6 88 12 19
2017 Less than 3 years in the federal public service 79 17 0 4 0 0 0 96 4 24
2017 3 to 10 years in the federal public service 71 16 6 7 0 0 0 87 7 69
2017 11 to 20 years in the federal public service 57 34 5 3 2 0 0 90 5 63
2017 More than 20 years in the federal public service 70 24 0 6 0 0 0 94 6 13
2014 Less than 3 years in the federal public service 74 18 0 0 8 0 0 92 8 27
2014 3 to 10 years in the federal public service 60 30 4 4 3 0 0 90 6 80
2014 11 to 20 years in the federal public service 65 30 0 0 2 2 0 98 2 43
2014 More than 20 years in the federal public service 64 14 14 0 7 0 0 79 7 14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 36 45 10 8 0 0 0 81 8 60
2020 3 to 10 years in the federal public service 29 44 14 11 3 0 0 73 14 68
2020 11 to 20 years in the federal public service 24 58 7 7 3 0 1 83 11 70
2020 More than 20 years in the federal public service 27 37 20 10 6 0 0 64 16 19
2019 Less than 3 years in the federal public service 39 39 14 6 2 0 0 79 8 51
2019 3 to 10 years in the federal public service 48 33 5 13 2 0 0 81 14 64
2019 11 to 20 years in the federal public service 56 27 9 7 1 0 0 83 8 75
2019 More than 20 years in the federal public service 78 14 0 8 0 0 0 92 8 14
2017 Less than 3 years in the federal public service 63 29 8 0 0 0 0 92 0 24
2017 3 to 10 years in the federal public service 55 32 7 4 1 0 0 87 6 69
2017 11 to 20 years in the federal public service 58 34 0 5 3 0 0 92 8 63
2017 More than 20 years in the federal public service 62 30 0 0 8 0 0 92 8 13
2014 Less than 3 years in the federal public service 47 26 8 11 8 0 0 74 19 27
2014 3 to 10 years in the federal public service 54 32 6 6 1 0 0 86 8 80
2014 11 to 20 years in the federal public service 58 33 7 2 0 0 0 91 2 43
2014 More than 20 years in the federal public service 43 50 0 7 0 0 0 93 7 14

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 36 43 10 10 0 0 0 80 10 60
2020 3 to 10 years in the federal public service 45 39 9 4 3 0 0 84 7 68
2020 11 to 20 years in the federal public service 35 35 14 12 3 0 0 71 15 70
2020 More than 20 years in the federal public service 47 37 6 4 6 0 0 84 10 19
2019 Less than 3 years in the federal public service 35 32 15 10 8 0 0 67 18 51
2019 3 to 10 years in the federal public service 37 40 19 2 3 0 0 76 5 64
2019 11 to 20 years in the federal public service 37 39 15 8 1 0 0 76 9 75
2019 More than 20 years in the federal public service 65 28 0 0 8 0 0 92 8 14
2018 3 to 10 years in the federal public service 35 53 5 7 0 0 0 88 7 57
2018 11 to 20 years in the federal public service 28 58 5 9 0 0 0 86 9 59
2017 Less than 3 years in the federal public service 29 59 4 0 4 0 4 91 5 24
2017 3 to 10 years in the federal public service 30 49 1 13 6 0 0 80 19 69
2017 11 to 20 years in the federal public service 38 35 19 3 3 0 2 74 7 64
2017 More than 20 years in the federal public service 46 46 0 8 0 0 0 92 8 13
2014 Less than 3 years in the federal public service 25 41 11 8 8 0 7 72 16 27
2014 3 to 10 years in the federal public service 21 37 19 16 6 0 0 59 22 80
2014 11 to 20 years in the federal public service 28 56 7 9 0 0 0 84 9 43
2014 More than 20 years in the federal public service 21 57 7 14 0 0 0 79 14 14

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 36 12 6 0 0 0 82 6 59
2020 3 to 10 years in the federal public service 52 30 10 5 3 0 0 82 8 67
2020 11 to 20 years in the federal public service 33 43 13 7 3 0 0 77 10 70
2020 More than 20 years in the federal public service 41 41 6 6 6 0 0 83 11 19
2019 Less than 3 years in the federal public service 47 37 8 6 2 0 0 84 8 51
2019 3 to 10 years in the federal public service 54 33 8 3 2 0 0 87 5 64
2019 11 to 20 years in the federal public service 49 36 11 3 1 0 0 85 4 75
2019 More than 20 years in the federal public service 86 6 0 8 0 0 0 92 8 14
2017 Less than 3 years in the federal public service 58 42 0 0 0 0 0 100 0 24
2017 3 to 10 years in the federal public service 51 44 4 1 0 0 0 94 1 69
2017 11 to 20 years in the federal public service 57 32 5 3 3 0 0 89 6 64
2017 More than 20 years in the federal public service 46 54 0 0 0 0 0 100 0 13
2014 Less than 3 years in the federal public service 59 23 8 7 0 0 4 85 7 27
2014 3 to 10 years in the federal public service 53 31 10 5 0 1 0 85 5 80
2014 11 to 20 years in the federal public service 49 33 9 7 0 0 2 83 7 43
2014 More than 20 years in the federal public service 64 21 7 7 0 0 0 86 7 14

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 22 7 16 3 0 0 73 20 60
2020 3 to 10 years in the federal public service 51 23 12 6 8 0 0 74 14 68
2020 11 to 20 years in the federal public service 48 29 10 9 3 0 0 77 12 71
2020 More than 20 years in the federal public service 37 36 11 10 6 0 0 73 16 19
2019 Less than 3 years in the federal public service 51 31 8 6 4 0 0 82 10 51
2019 3 to 10 years in the federal public service 60 17 8 6 8 0 0 78 14 64
2019 11 to 20 years in the federal public service 44 33 13 8 1 0 0 77 9 75
2019 More than 20 years in the federal public service 71 8 8 0 14 0 0 78 14 14
2018 3 to 10 years in the federal public service 67 24 5 4 0 0 0 91 4 57
2018 11 to 20 years in the federal public service 41 44 12 2 1 0 0 85 3 60
2017 Less than 3 years in the federal public service 62 30 8 0 0 0 0 92 0 24
2017 3 to 10 years in the federal public service 49 29 9 7 6 0 0 78 13 69
2017 11 to 20 years in the federal public service 48 33 8 6 5 0 0 81 11 64
2017 More than 20 years in the federal public service 54 38 8 0 0 0 0 92 0 13
2014 Less than 3 years in the federal public service 51 23 11 8 8 0 0 74 15 27
2014 3 to 10 years in the federal public service 41 35 9 9 5 0 1 77 14 80
2014 11 to 20 years in the federal public service 49 26 19 5 2 0 0 74 7 43
2014 More than 20 years in the federal public service 57 21 7 14 0 0 0 79 14 14

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 44 9 5 0 0 0 86 5 59
2020 3 to 10 years in the federal public service 42 32 14 8 5 0 0 74 12 68
2020 11 to 20 years in the federal public service 33 45 9 12 1 0 0 78 13 71
2020 More than 20 years in the federal public service 55 22 0 10 12 0 0 78 22 18
2019 Less than 3 years in the federal public service 49 33 8 8 2 0 0 83 10 51
2019 3 to 10 years in the federal public service 37 43 9 6 5 0 0 80 11 64
2019 11 to 20 years in the federal public service 48 31 11 7 3 0 0 79 10 74
2019 More than 20 years in the federal public service 42 29 14 8 8 0 0 71 15 14
2018 3 to 10 years in the federal public service 47 44 5 4 0 0 0 91 4 57
2018 11 to 20 years in the federal public service 30 54 10 5 2 0 0 83 7 60
2017 Less than 3 years in the federal public service 29 68 3 0 0 0 0 97 0 24
2017 3 to 10 years in the federal public service 36 42 9 6 7 0 0 78 13 69
2017 11 to 20 years in the federal public service 39 39 16 5 2 0 0 78 6 64
2017 More than 20 years in the federal public service 61 31 0 8 0 0 0 92 8 13
2014 Less than 3 years in the federal public service 33 37 15 7 8 0 0 70 15 27
2014 3 to 10 years in the federal public service 31 44 9 10 6 0 0 75 16 80
2014 11 to 20 years in the federal public service 33 40 16 9 2 0 0 72 12 43
2014 More than 20 years in the federal public service 50 43 0 7 0 0 0 93 7 14

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 40 5 12 0 2 0 83 12 60
2020 3 to 10 years in the federal public service 46 32 7 9 6 0 0 78 15 69
2020 11 to 20 years in the federal public service 35 31 17 16 1 0 0 66 17 71
2020 More than 20 years in the federal public service 34 39 6 0 21 0 0 73 21 19
2019 Less than 3 years in the federal public service 47 39 4 2 6 2 0 88 8 51
2019 3 to 10 years in the federal public service 40 33 8 14 3 0 2 74 17 64
2019 11 to 20 years in the federal public service 32 37 15 13 3 0 0 69 16 75
2019 More than 20 years in the federal public service 49 30 6 0 14 0 0 80 14 14
2018 3 to 10 years in the federal public service 34 52 9 5 0 0 0 85 5 56
2018 11 to 20 years in the federal public service 32 31 17 14 7 0 0 63 20 59
2017 Less than 3 years in the federal public service 58 30 3 9 0 0 0 88 9 24
2017 3 to 10 years in the federal public service 32 42 9 6 12 0 0 74 17 69
2017 11 to 20 years in the federal public service 34 33 14 11 8 0 0 67 19 64
2017 More than 20 years in the federal public service 38 38 0 24 0 0 0 76 24 13
2014 Less than 3 years in the federal public service 37 34 23 7 0 0 0 70 7 27
2014 3 to 10 years in the federal public service 25 37 19 9 10 0 0 63 19 80
2014 11 to 20 years in the federal public service 35 37 9 14 5 0 0 72 19 43
2014 More than 20 years in the federal public service 29 36 7 14 7 7 0 69 23 14

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 32 10 11 0 0 0 78 11 60
2020 3 to 10 years in the federal public service 39 47 5 3 6 0 0 86 9 68
2020 11 to 20 years in the federal public service 34 40 16 10 0 0 0 73 10 70
2020 More than 20 years in the federal public service 41 41 6 6 6 0 0 83 11 19
2019 Less than 3 years in the federal public service 34 45 10 4 8 0 0 79 12 51
2019 3 to 10 years in the federal public service 34 47 6 6 6 0 0 81 12 64
2019 11 to 20 years in the federal public service 33 43 9 11 3 0 1 77 14 75
2019 More than 20 years in the federal public service 65 28 0 0 8 0 0 92 8 14
2018 3 to 10 years in the federal public service 40 39 5 14 2 0 0 79 16 57
2018 11 to 20 years in the federal public service 25 49 17 7 3 0 0 73 10 60
2017 Less than 3 years in the federal public service 41 54 0 4 0 0 0 96 4 24
2017 3 to 10 years in the federal public service 35 47 7 6 6 0 0 81 12 69
2017 11 to 20 years in the federal public service 35 44 8 8 5 0 0 79 13 63
2017 More than 20 years in the federal public service 38 38 0 24 0 0 0 76 24 13

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 30 10 2 0 0 0 89 2 60
2020 3 to 10 years in the federal public service 53 38 2 3 3 2 0 92 6 68
2020 11 to 20 years in the federal public service 48 48 3 0 1 0 0 96 1 70
2020 More than 20 years in the federal public service 71 17 0 6 6 0 0 89 11 19
2019 Less than 3 years in the federal public service 61 26 9 2 2 0 0 87 4 51
2019 3 to 10 years in the federal public service 58 30 5 2 6 0 0 88 8 64
2019 11 to 20 years in the federal public service 56 34 5 4 1 0 0 89 5 75
2019 More than 20 years in the federal public service 65 28 0 0 8 0 0 92 8 14
2018 3 to 10 years in the federal public service 65 24 9 2 0 0 0 89 2 57
2018 11 to 20 years in the federal public service 58 35 3 3 0 0 0 93 3 60
2017 Less than 3 years in the federal public service 54 38 8 0 0 0 0 92 0 24
2017 3 to 10 years in the federal public service 58 26 3 9 4 0 0 84 13 69
2017 11 to 20 years in the federal public service 45 47 5 2 2 0 0 92 3 63
2017 More than 20 years in the federal public service 53 31 16 0 0 0 0 84 0 13
2014 Less than 3 years in the federal public service 59 23 11 4 3 0 0 82 7 27
2014 3 to 10 years in the federal public service 46 34 9 8 3 1 0 81 10 80
2014 11 to 20 years in the federal public service 49 37 7 7 0 0 0 86 7 43
2014 More than 20 years in the federal public service 71 21 0 7 0 0 0 93 7 14

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 29 11 10 2 0 0 77 12 60
2020 3 to 10 years in the federal public service 50 27 9 6 8 0 0 77 14 68
2020 11 to 20 years in the federal public service 29 38 17 11 4 0 0 67 16 71
2020 More than 20 years in the federal public service 34 39 0 0 27 0 0 73 27 19
2019 Less than 3 years in the federal public service 45 39 6 4 6 0 0 84 10 51
2019 3 to 10 years in the federal public service 50 30 9 5 6 0 0 80 11 64
2019 11 to 20 years in the federal public service 36 36 12 14 3 0 0 72 16 75
2019 More than 20 years in the federal public service 37 35 6 8 14 0 0 72 22 14
2018 3 to 10 years in the federal public service 55 32 7 4 2 0 0 88 5 57
2018 11 to 20 years in the federal public service 30 43 12 8 7 0 0 73 15 60
2017 Less than 3 years in the federal public service 54 38 3 4 0 0 0 92 4 24
2017 3 to 10 years in the federal public service 40 31 13 9 7 0 0 71 16 69
2017 11 to 20 years in the federal public service 31 36 14 12 6 0 0 67 19 64
2017 More than 20 years in the federal public service 38 46 0 8 8 0 0 84 16 13

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 38 8 0 2 0 0 90 2 60
2020 3 to 10 years in the federal public service 54 37 5 2 3 0 0 91 5 68
2020 11 to 20 years in the federal public service 44 41 12 1 1 0 0 85 3 71
2020 More than 20 years in the federal public service 77 6 11 0 6 0 0 83 6 19
2019 Less than 3 years in the federal public service 57 31 8 2 2 0 0 88 4 51
2019 3 to 10 years in the federal public service 59 25 9 2 5 0 0 85 6 64
2019 11 to 20 years in the federal public service 56 31 9 3 1 0 0 87 4 75
2019 More than 20 years in the federal public service 78 14 8 0 0 0 0 92 0 14
2018 3 to 10 years in the federal public service 61 35 2 2 0 0 0 96 2 57
2018 11 to 20 years in the federal public service 50 41 8 2 0 0 0 90 2 60
2017 Less than 3 years in the federal public service 58 42 0 0 0 0 0 100 0 24
2017 3 to 10 years in the federal public service 59 29 7 4 0 0 0 88 4 69
2017 11 to 20 years in the federal public service 58 30 12 0 0 0 0 88 0 64
2017 More than 20 years in the federal public service 66 34 0 0 0 0 0 100 0 12
2014 Less than 3 years in the federal public service 55 37 8 0 0 0 0 92 0 27
2014 3 to 10 years in the federal public service 52 36 10 1 0 0 0 89 1 80
2014 11 to 20 years in the federal public service 56 28 16 0 0 0 0 84 0 43
2014 More than 20 years in the federal public service 86 14 0 0 0 0 0 100 0 14

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 37 14 8 2 0 0 76 10 59
2020 3 to 10 years in the federal public service 43 38 8 3 9 0 0 80 12 68
2020 11 to 20 years in the federal public service 32 47 13 7 0 0 0 80 7 71
2020 More than 20 years in the federal public service 48 18 10 12 12 0 0 66 24 18
2019 Less than 3 years in the federal public service 55 25 8 8 4 0 0 81 12 51
2019 3 to 10 years in the federal public service 41 46 3 3 5 2 0 89 8 64
2019 11 to 20 years in the federal public service 26 47 9 13 4 0 0 73 17 75
2019 More than 20 years in the federal public service 51 28 14 0 8 0 0 78 8 14
2018 3 to 10 years in the federal public service 46 40 4 11 0 0 0 85 11 56
2018 11 to 20 years in the federal public service 33 42 10 11 2 2 0 76 13 60
2017 Less than 3 years in the federal public service 57 30 9 4 0 0 0 87 4 24
2017 3 to 10 years in the federal public service 35 32 22 9 1 1 0 68 10 69
2017 11 to 20 years in the federal public service 27 52 11 5 5 0 0 79 10 64
2017 More than 20 years in the federal public service 40 34 17 9 0 0 0 74 9 12
2014 Less than 3 years in the federal public service 30 44 11 8 4 4 0 77 12 27
2014 3 to 10 years in the federal public service 32 33 13 17 5 0 0 65 22 80
2014 11 to 20 years in the federal public service 28 42 14 12 5 0 0 70 16 43
2014 More than 20 years in the federal public service 43 43 0 7 7 0 0 86 14 14

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 36 10 7 5 0 0 78 12 60
2020 3 to 10 years in the federal public service 43 30 9 9 6 2 2 75 16 68
2020 11 to 20 years in the federal public service 35 44 10 10 1 0 0 79 12 71
2020 More than 20 years in the federal public service 40 27 4 6 23 0 0 67 29 19
2019 Less than 3 years in the federal public service 60 22 10 2 6 0 0 82 8 50
2019 3 to 10 years in the federal public service 39 46 5 5 5 2 0 86 9 64
2019 11 to 20 years in the federal public service 37 35 12 13 3 0 0 72 16 75
2019 More than 20 years in the federal public service 57 22 6 8 8 0 0 78 15 14
2018 3 to 10 years in the federal public service 55 31 9 5 0 0 0 85 5 56
2018 11 to 20 years in the federal public service 42 33 12 9 3 0 0 76 12 58
2017 Less than 3 years in the federal public service 50 38 12 0 0 0 0 88 0 24
2017 3 to 10 years in the federal public service 37 41 10 9 3 0 0 78 12 69
2017 11 to 20 years in the federal public service 37 33 17 6 6 0 0 70 13 64
2017 More than 20 years in the federal public service 49 34 0 17 0 0 0 83 17 12
2014 Less than 3 years in the federal public service 41 33 11 8 4 4 0 77 12 27
2014 3 to 10 years in the federal public service 40 32 11 11 5 0 0 72 16 80
2014 11 to 20 years in the federal public service 40 30 16 7 7 0 0 70 14 43
2014 More than 20 years in the federal public service 50 29 0 14 7 0 0 79 21 14

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 40 5 7 2 0 2 86 9 60
2020 3 to 10 years in the federal public service 46 34 4 9 7 0 0 79 16 69
2020 11 to 20 years in the federal public service 28 46 16 9 1 0 0 74 10 70
2020 More than 20 years in the federal public service 30 37 27 0 6 0 0 67 6 19
2019 Less than 3 years in the federal public service 39 41 12 2 6 0 0 81 8 51
2019 3 to 10 years in the federal public service 47 38 3 5 5 2 0 87 10 61
2019 11 to 20 years in the federal public service 36 41 8 9 5 0 0 77 15 74
2019 More than 20 years in the federal public service 31 53 7 8 0 0 0 85 8 13
2018 3 to 10 years in the federal public service 55 34 2 7 2 0 0 89 9 57
2018 11 to 20 years in the federal public service 30 50 12 5 3 0 0 80 8 60
2017 Less than 3 years in the federal public service 50 34 12 0 0 0 4 87 0 24
2017 3 to 10 years in the federal public service 30 48 10 4 7 0 0 78 12 69
2017 11 to 20 years in the federal public service 33 43 13 5 5 2 0 77 9 64
2017 More than 20 years in the federal public service 42 24 17 17 0 0 0 66 17 12
2014 Less than 3 years in the federal public service 48 37 8 4 4 0 0 85 8 27
2014 3 to 10 years in the federal public service 37 40 11 8 4 0 0 77 11 79
2014 11 to 20 years in the federal public service 33 47 9 9 2 0 0 79 12 43
2014 More than 20 years in the federal public service 36 43 0 7 14 0 0 79 21 14

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 42 6 3 0 0 0 90 3 60
2020 3 to 10 years in the federal public service 39 40 12 3 6 0 0 79 9 68
2020 11 to 20 years in the federal public service 35 41 14 10 0 0 0 76 10 71
2020 More than 20 years in the federal public service 56 23 10 0 11 0 0 79 11 19
2019 Less than 3 years in the federal public service 55 31 12 0 2 0 0 86 2 51
2019 3 to 10 years in the federal public service 48 35 11 2 5 0 0 83 6 64
2019 11 to 20 years in the federal public service 45 34 13 8 0 0 0 79 8 75
2019 More than 20 years in the federal public service 43 42 15 0 0 0 0 85 0 14
2018 3 to 10 years in the federal public service 61 32 5 2 0 0 0 93 2 57
2018 11 to 20 years in the federal public service 38 40 17 3 2 0 0 78 5 60
2017 Less than 3 years in the federal public service 50 47 3 0 0 0 0 97 0 24
2017 3 to 10 years in the federal public service 39 42 9 4 6 0 0 81 10 69
2017 11 to 20 years in the federal public service 47 36 14 2 2 0 0 82 3 64
2017 More than 20 years in the federal public service 49 34 17 0 0 0 0 83 0 12
2014 Less than 3 years in the federal public service 41 30 22 4 4 0 0 70 8 27
2014 3 to 10 years in the federal public service 44 34 15 1 6 0 0 77 8 80
2014 11 to 20 years in the federal public service 42 35 14 9 0 0 0 77 9 43
2014 More than 20 years in the federal public service 43 50 0 7 0 0 0 93 7 14

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 36 41 19 2 2 0 0 78 3 59
2020 3 to 10 years in the federal public service 36 35 13 10 6 0 0 71 16 68
2020 11 to 20 years in the federal public service 25 34 24 11 5 0 1 59 16 70
2020 More than 20 years in the federal public service 20 39 31 4 6 0 0 59 10 19
2019 Less than 3 years in the federal public service 48 28 16 6 2 0 0 76 8 50
2019 3 to 10 years in the federal public service 39 26 25 5 3 2 0 67 8 64
2019 11 to 20 years in the federal public service 28 35 23 6 7 0 1 64 13 75
2019 More than 20 years in the federal public service 23 31 23 22 0 0 0 55 22 13
2018 3 to 10 years in the federal public service 46 33 18 2 2 0 0 79 3 57
2018 11 to 20 years in the federal public service 30 34 18 13 5 0 0 64 18 60
2017 Less than 3 years in the federal public service 51 38 0 7 4 0 0 89 11 24
2017 3 to 10 years in the federal public service 42 35 13 10 0 0 0 77 10 69
2017 11 to 20 years in the federal public service 35 38 16 9 2 0 0 73 11 64
2017 More than 20 years in the federal public service 40 45 8 8 0 0 0 84 8 13
2014 Less than 3 years in the federal public service 48 22 30 0 0 0 0 70 0 27
2014 3 to 10 years in the federal public service 24 47 20 7 1 0 0 71 9 80
2014 11 to 20 years in the federal public service 40 33 21 0 7 0 0 72 7 43
2014 More than 20 years in the federal public service 21 43 14 7 7 0 7 69 15 14

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 5 14 38 22 16 3 2 40 20 60
2020 3 to 10 years in the federal public service 9 27 33 26 4 1 0 31 36 69
2020 11 to 20 years in the federal public service 4 27 43 18 7 0 1 25 31 71
2020 More than 20 years in the federal public service 6 31 41 16 6 0 0 21 37 19
2019 Less than 3 years in the federal public service 10 12 38 24 10 4 2 36 24 50
2019 3 to 10 years in the federal public service 9 14 39 31 5 2 0 36 24 64
2019 11 to 20 years in the federal public service 8 34 41 16 0 1 0 16 42 75
2019 More than 20 years in the federal public service 0 15 57 20 8 0 0 28 15 14
2018 3 to 10 years in the federal public service 16 7 39 25 14 0 0 38 23 57
2018 11 to 20 years in the federal public service 10 30 38 18 3 0 0 22 40 60
2017 Less than 3 years in the federal public service 3 13 25 37 17 0 4 56 17 24
2017 3 to 10 years in the federal public service 6 23 36 17 14 0 3 33 30 69
2017 11 to 20 years in the federal public service 3 14 54 20 8 0 2 28 17 64
2017 More than 20 years in the federal public service 8 0 62 22 8 0 0 30 8 13
2014 Less than 3 years in the federal public service 4 15 23 34 4 8 12 48 24 26
2014 3 to 10 years in the federal public service 4 24 44 20 6 0 1 27 28 79
2014 11 to 20 years in the federal public service 7 21 42 21 9 0 0 30 28 43
2014 More than 20 years in the federal public service 0 50 21 21 7 0 0 29 50 14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 3 12 15 38 23 7 2 67 17 60
2020 3 to 10 years in the federal public service 14 7 25 36 14 3 0 51 23 69
2020 11 to 20 years in the federal public service 0 16 36 29 14 1 3 46 17 71
2020 More than 20 years in the federal public service 0 0 49 31 20 0 0 51 0 19
2019 Less than 3 years in the federal public service 4 21 14 30 21 6 4 57 27 49
2019 3 to 10 years in the federal public service 2 13 36 34 14 2 0 49 14 64
2019 11 to 20 years in the federal public service 7 20 38 29 4 3 0 34 28 75
2019 More than 20 years in the federal public service 8 14 28 22 29 0 0 51 22 14
2018 3 to 10 years in the federal public service 10 11 32 24 23 0 0 47 21 57
2018 11 to 20 years in the federal public service 9 29 31 28 3 0 0 32 38 59
2017 Less than 3 years in the federal public service 0 8 20 21 47 4 0 71 8 24
2017 3 to 10 years in the federal public service 13 20 19 22 14 7 4 41 38 69
2017 11 to 20 years in the federal public service 6 12 35 34 7 3 2 44 20 64
2017 More than 20 years in the federal public service 0 8 24 38 22 0 8 66 8 13
2014 Less than 3 years in the federal public service 8 12 15 34 16 4 12 59 23 26
2014 3 to 10 years in the federal public service 10 18 30 27 14 0 1 41 28 79
2014 11 to 20 years in the federal public service 7 9 37 21 23 2 0 45 17 43
2014 More than 20 years in the federal public service 0 29 29 21 14 7 0 38 31 14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 12 8 30 27 18 3 2 47 21 60
2020 3 to 10 years in the federal public service 16 21 33 23 6 1 0 29 37 69
2020 11 to 20 years in the federal public service 9 23 37 17 9 1 3 27 34 71
2020 More than 20 years in the federal public service 16 27 20 21 16 0 0 37 43 19
2019 Less than 3 years in the federal public service 10 34 29 14 12 0 2 26 44 51
2019 3 to 10 years in the federal public service 5 28 36 21 8 2 0 30 34 64
2019 11 to 20 years in the federal public service 12 26 47 9 4 3 0 14 38 75
2019 More than 20 years in the federal public service 15 28 22 20 8 8 0 30 47 14
2018 3 to 10 years in the federal public service 5 21 32 30 10 0 2 41 27 57
2018 11 to 20 years in the federal public service 10 45 27 16 0 2 0 16 56 60
2017 Less than 3 years in the federal public service 9 16 37 30 9 0 0 38 24 24
2017 3 to 10 years in the federal public service 12 31 32 16 3 4 3 20 45 69
2017 11 to 20 years in the federal public service 11 25 41 12 6 3 2 19 38 64
2017 More than 20 years in the federal public service 8 32 30 8 14 0 8 24 43 13
2014 Less than 3 years in the federal public service 4 31 19 26 8 4 8 39 39 26
2014 3 to 10 years in the federal public service 13 29 34 16 6 0 1 23 42 79
2014 11 to 20 years in the federal public service 9 19 42 12 14 2 2 27 29 43
2014 More than 20 years in the federal public service 29 7 29 21 7 7 0 31 38 14

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 3 10 32 33 19 2 0 54 14 60
2020 3 to 10 years in the federal public service 9 13 43 20 16 0 0 36 21 69
2020 11 to 20 years in the federal public service 3 23 38 24 11 0 1 36 26 71
2020 More than 20 years in the federal public service 17 31 20 31 0 0 0 31 49 19
2019 Less than 3 years in the federal public service 6 8 34 26 18 4 4 48 15 50
2019 3 to 10 years in the federal public service 10 14 33 22 19 2 0 42 24 63
2019 11 to 20 years in the federal public service 9 22 47 20 0 1 0 20 32 75
2019 More than 20 years in the federal public service 0 29 37 13 22 0 0 34 29 14
2018 3 to 10 years in the federal public service 5 16 27 40 12 0 0 52 21 56
2018 11 to 20 years in the federal public service 7 25 42 22 5 0 0 27 32 60
2017 Less than 3 years in the federal public service 0 3 24 47 26 0 0 72 3 24
2017 3 to 10 years in the federal public service 3 17 38 24 16 1 0 41 21 69
2017 11 to 20 years in the federal public service 3 14 42 31 9 0 2 40 17 64
2017 More than 20 years in the federal public service 0 16 24 46 14 0 0 61 16 13
2014 Less than 3 years in the federal public service 4 8 31 34 16 0 8 54 13 26
2014 3 to 10 years in the federal public service 4 13 38 33 13 0 0 46 16 79
2014 11 to 20 years in the federal public service 5 12 40 35 9 0 0 44 16 43
2014 More than 20 years in the federal public service 7 21 50 21 0 0 0 21 29 14

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 9 17 17 29 27 2 0 56 26 59
2020 3 to 10 years in the federal public service 9 21 34 23 11 3 0 35 30 68
2020 11 to 20 years in the federal public service 7 31 34 13 9 4 1 23 40 69
2020 More than 20 years in the federal public service 6 53 10 26 6 0 0 31 59 19
2019 Less than 3 years in the federal public service 8 16 30 16 16 8 6 37 28 50
2019 3 to 10 years in the federal public service 9 14 27 26 19 5 0 47 25 63
2019 11 to 20 years in the federal public service 15 29 39 15 1 1 0 16 45 75
2019 More than 20 years in the federal public service 22 15 27 15 14 0 8 31 40 14
2018 3 to 10 years in the federal public service 15 14 33 21 16 0 0 37 29 57
2018 11 to 20 years in the federal public service 10 42 35 10 3 0 0 13 52 60
2017 Less than 3 years in the federal public service 4 12 18 30 31 0 4 64 18 23
2017 3 to 10 years in the federal public service 19 24 32 12 12 1 0 24 44 69
2017 11 to 20 years in the federal public service 10 21 43 18 6 2 0 25 32 64
2017 More than 20 years in the federal public service 0 24 38 0 30 0 8 33 26 13
2014 Less than 3 years in the federal public service 12 12 15 31 15 4 12 54 28 26
2014 3 to 10 years in the federal public service 19 31 29 13 6 1 1 19 51 80
2014 11 to 20 years in the federal public service 21 33 33 9 5 0 0 14 53 43
2014 More than 20 years in the federal public service 36 21 21 0 7 14 0 8 67 14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 7 10 28 23 13 12 7 45 21 60
2020 3 to 10 years in the federal public service 15 11 27 24 15 6 1 42 28 69
2020 11 to 20 years in the federal public service 6 21 33 23 11 6 0 36 29 71
2020 More than 20 years in the federal public service 6 10 53 16 16 0 0 31 16 19
2019 Less than 3 years in the federal public service 12 22 26 14 18 2 6 35 37 50
2019 3 to 10 years in the federal public service 6 8 42 35 3 5 2 40 15 64
2019 11 to 20 years in the federal public service 11 20 38 24 3 1 3 28 33 74
2019 More than 20 years in the federal public service 15 14 35 22 14 0 0 35 29 14
2018 3 to 10 years in the federal public service 10 19 34 25 9 2 2 34 31 57
2018 11 to 20 years in the federal public service 3 37 33 22 5 0 0 27 40 60
2017 Less than 3 years in the federal public service 0 4 28 42 17 0 8 65 5 24
2017 3 to 10 years in the federal public service 13 33 23 16 10 4 0 27 49 69
2017 11 to 20 years in the federal public service 8 27 29 27 7 2 0 35 36 64
2017 More than 20 years in the federal public service 0 24 40 21 8 0 8 31 26 13
2014 Less than 3 years in the federal public service 4 19 19 27 15 8 8 50 27 26
2014 3 to 10 years in the federal public service 13 20 36 19 11 1 0 31 33 79
2014 11 to 20 years in the federal public service 2 21 36 24 14 2 0 39 24 42
2014 More than 20 years in the federal public service 29 36 7 14 14 0 0 29 64 14

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 8 8 29 31 20 2 2 53 17 60
2020 3 to 10 years in the federal public service 7 11 41 28 10 1 0 39 19 69
2020 11 to 20 years in the federal public service 7 22 37 21 8 1 1 31 31 70
2020 More than 20 years in the federal public service 4 33 36 21 6 0 0 27 37 19
2019 Less than 3 years in the federal public service 10 16 22 24 18 6 4 47 29 50
2019 3 to 10 years in the federal public service 0 22 37 27 12 2 0 40 22 64
2019 11 to 20 years in the federal public service 14 29 40 13 3 1 0 16 44 75
2019 More than 20 years in the federal public service 6 35 28 23 8 0 0 30 42 14
2018 3 to 10 years in the federal public service 5 16 34 31 14 0 0 45 21 57
2018 11 to 20 years in the federal public service 8 22 52 16 2 0 0 18 30 60
2017 Less than 3 years in the federal public service 0 17 29 33 21 0 0 54 17 24
2017 3 to 10 years in the federal public service 6 22 46 16 10 0 0 26 28 69
2017 11 to 20 years in the federal public service 6 15 56 17 3 2 2 21 22 64
2017 More than 20 years in the federal public service 8 16 61 0 16 0 0 16 24 13
2014 Less than 3 years in the federal public service 8 19 11 31 11 8 12 53 34 26
2014 3 to 10 years in the federal public service 11 19 42 19 8 1 0 27 30 80
2014 11 to 20 years in the federal public service 5 21 49 16 5 5 0 22 27 43
2014 More than 20 years in the federal public service 14 29 36 14 0 7 0 15 46 14

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 5 15 33 27 18 0 2 45 21 60
2020 3 to 10 years in the federal public service 12 16 39 23 11 0 0 33 28 68
2020 11 to 20 years in the federal public service 4 23 45 22 4 0 1 26 28 71
2020 More than 20 years in the federal public service 0 11 56 21 11 0 0 33 11 19
2019 Less than 3 years in the federal public service 6 18 28 36 10 0 2 47 24 50
2019 3 to 10 years in the federal public service 6 16 34 27 16 2 0 43 22 64
2019 11 to 20 years in the federal public service 14 25 43 16 3 0 0 18 39 75
2019 More than 20 years in the federal public service 6 29 37 14 14 0 0 28 35 14
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 33 22 15 7 2 15 6 70 11 60
2020 3 to 10 years in the federal public service 26 27 14 13 10 6 3 59 26 69
2020 11 to 20 years in the federal public service 19 35 19 15 4 7 0 58 21 71
2020 More than 20 years in the federal public service 44 21 17 0 6 0 11 74 6 19
2019 Less than 3 years in the federal public service 43 21 12 6 6 10 2 73 13 51
2019 3 to 10 years in the federal public service 33 26 13 8 5 11 5 71 14 64
2019 11 to 20 years in the federal public service 31 30 22 7 8 1 1 62 15 74
2019 More than 20 years in the federal public service 20 51 6 8 0 0 15 84 9 14
2018 3 to 10 years in the federal public service 23 42 20 2 4 7 4 72 6 57
2018 11 to 20 years in the federal public service 20 44 16 8 12 0 0 64 20 60
2017 Less than 3 years in the federal public service 21 37 20 4 0 13 4 70 5 24
2017 3 to 10 years in the federal public service 24 38 16 7 7 3 4 67 16 69
2017 11 to 20 years in the federal public service 40 28 6 14 8 3 0 71 23 64
2017 More than 20 years in the federal public service 38 46 8 0 0 0 8 91 0 13
2014 Less than 3 years in the federal public service 22 30 19 0 4 11 15 70 5 27
2014 3 to 10 years in the federal public service 31 36 16 9 7 0 0 68 16 80
2014 11 to 20 years in the federal public service 44 26 12 14 0 0 5 73 15 43
2014 More than 20 years in the federal public service 57 14 7 0 7 14 0 83 8 14

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 19 7 8 2 3 0 83 10 60
2020 3 to 10 years in the federal public service 39 38 6 9 7 1 0 78 17 69
2020 11 to 20 years in the federal public service 36 37 11 14 1 0 0 73 16 70
2020 More than 20 years in the federal public service 71 23 0 0 6 0 0 94 6 19
2019 Less than 3 years in the federal public service 51 31 10 2 4 2 0 84 6 51
2019 3 to 10 years in the federal public service 51 33 6 3 5 2 0 86 8 64
2019 11 to 20 years in the federal public service 44 26 16 8 5 0 0 70 14 74
2019 More than 20 years in the federal public service 62 23 0 15 0 0 0 85 15 14
2018 3 to 10 years in the federal public service 51 25 9 11 2 2 0 77 13 55
2018 11 to 20 years in the federal public service 36 37 5 15 7 0 0 73 22 60
2017 Less than 3 years in the federal public service 36 47 4 13 0 0 0 83 13 24
2017 3 to 10 years in the federal public service 45 25 16 9 6 0 0 69 15 69
2017 11 to 20 years in the federal public service 35 42 5 10 8 0 0 78 18 64
2017 More than 20 years in the federal public service 60 24 8 8 0 0 0 84 8 13
2014 Less than 3 years in the federal public service 52 30 11 3 4 0 0 82 7 27
2014 3 to 10 years in the federal public service 35 27 15 13 10 0 0 63 22 80
2014 11 to 20 years in the federal public service 56 30 7 5 2 0 0 86 7 43
2014 More than 20 years in the federal public service 50 36 0 0 14 0 0 86 14 14

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 74 19 5 2 0 0 0 93 2 58
2020 3 to 10 years in the federal public service 51 31 9 6 3 0 0 82 9 68
2020 11 to 20 years in the federal public service 42 37 10 10 1 0 0 79 11 71
2020 More than 20 years in the federal public service 69 26 0 6 0 0 0 94 6 19
2019 Less than 3 years in the federal public service 59 29 4 6 2 0 0 88 8 51
2019 3 to 10 years in the federal public service 61 28 3 3 5 0 0 89 8 64
2019 11 to 20 years in the federal public service 38 46 9 3 4 0 0 84 7 75
2019 More than 20 years in the federal public service 57 35 0 8 0 0 0 92 8 14
2018 3 to 10 years in the federal public service 52 33 5 5 4 0 0 86 9 57
2018 11 to 20 years in the federal public service 39 39 14 3 5 0 0 78 8 59
2017 Less than 3 years in the federal public service 62 34 4 0 0 0 0 96 0 24
2017 3 to 10 years in the federal public service 49 33 6 6 6 0 0 83 12 69
2017 11 to 20 years in the federal public service 54 30 6 5 5 0 0 84 9 64
2017 More than 20 years in the federal public service 61 31 0 8 0 0 0 92 8 13
2014 Less than 3 years in the federal public service 63 37 0 0 0 0 0 100 0 27
2014 3 to 10 years in the federal public service 48 41 1 5 5 0 0 89 10 80
2014 11 to 20 years in the federal public service 60 28 9 2 0 0 0 88 2 43
2014 More than 20 years in the federal public service 64 36 0 0 0 0 0 100 0 14

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 32 3 3 0 2 0 94 3 60
2020 3 to 10 years in the federal public service 47 40 6 0 6 1 0 88 6 69
2020 11 to 20 years in the federal public service 37 45 13 4 0 0 0 83 4 71
2020 More than 20 years in the federal public service 51 21 16 6 0 6 0 77 6 19
2019 Less than 3 years in the federal public service 61 26 4 2 4 4 0 90 6 51
2019 3 to 10 years in the federal public service 56 34 6 2 0 2 0 92 2 64
2019 11 to 20 years in the federal public service 42 39 7 7 3 3 0 83 10 75
2019 More than 20 years in the federal public service 65 22 6 8 0 0 0 86 8 14
2018 3 to 10 years in the federal public service 53 38 4 5 0 0 0 91 5 57
2018 11 to 20 years in the federal public service 32 47 10 8 3 0 0 78 11 60

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 22 8 3 5 5 5 82 9 60
2020 3 to 10 years in the federal public service 51 23 6 7 6 3 3 80 14 69
2020 11 to 20 years in the federal public service 44 26 14 6 4 4 1 74 11 71
2020 More than 20 years in the federal public service 61 11 16 6 0 6 0 77 6 19
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 25 10 3 2 5 6 83 6 60
2020 3 to 10 years in the federal public service 56 16 10 6 7 3 1 76 14 69
2020 11 to 20 years in the federal public service 59 19 17 4 0 1 0 78 4 71
2020 More than 20 years in the federal public service 66 11 17 6 0 0 0 77 6 19
2019 Less than 3 years in the federal public service 67 19 8 2 2 0 2 88 4 51
2019 3 to 10 years in the federal public service 64 19 8 3 3 0 3 85 6 64
2019 11 to 20 years in the federal public service 56 30 9 3 3 0 0 85 5 75
2019 More than 20 years in the federal public service 78 14 0 0 8 0 0 92 8 14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 30 10 2 2 2 2 86 4 59
2020 3 to 10 years in the federal public service 47 32 6 4 9 1 0 81 14 69
2020 11 to 20 years in the federal public service 48 23 17 12 0 0 0 71 12 71
2020 More than 20 years in the federal public service 57 21 10 6 6 0 0 79 11 19
2019 Less than 3 years in the federal public service 60 24 4 8 4 0 0 84 12 50
2019 3 to 10 years in the federal public service 58 28 2 8 5 0 0 86 12 64
2019 11 to 20 years in the federal public service 53 29 8 8 1 0 0 83 9 75
2019 More than 20 years in the federal public service 58 20 14 0 8 0 0 78 8 14
2018 3 to 10 years in the federal public service 58 31 5 2 4 0 0 90 5 57
2018 11 to 20 years in the federal public service 34 42 9 6 9 0 0 76 15 59
2017 Less than 3 years in the federal public service 54 25 8 4 4 0 4 82 9 24
2017 3 to 10 years in the federal public service 39 42 9 9 1 0 0 81 10 69
2017 11 to 20 years in the federal public service 46 38 5 5 6 0 0 84 11 64
2017 More than 20 years in the federal public service 54 30 8 8 0 0 0 84 8 13
2014 Less than 3 years in the federal public service 48 30 15 0 7 0 0 78 7 27
2014 3 to 10 years in the federal public service 49 32 6 6 6 0 0 81 13 79
2014 11 to 20 years in the federal public service 47 35 14 2 2 0 0 81 5 43
2014 More than 20 years in the federal public service 50 29 0 0 7 14 0 92 8 14

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 21 15 5 0 5 3 78 6 59
2020 3 to 10 years in the federal public service 60 20 4 6 9 0 0 81 15 69
2020 11 to 20 years in the federal public service 53 20 16 9 1 1 0 73 10 70
2020 More than 20 years in the federal public service 61 17 11 4 6 0 0 79 10 19

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 21 10 3 0 5 0 86 4 59
2020 3 to 10 years in the federal public service 54 27 7 4 7 0 0 81 12 69
2020 11 to 20 years in the federal public service 49 28 12 10 0 0 1 78 10 71
2020 More than 20 years in the federal public service 53 31 0 4 11 0 0 84 16 19
2019 Less than 3 years in the federal public service 67 19 2 4 4 2 2 90 8 51
2019 3 to 10 years in the federal public service 59 30 0 8 3 0 0 89 11 64
2019 11 to 20 years in the federal public service 49 32 12 4 3 0 0 81 7 74
2019 More than 20 years in the federal public service 44 41 0 8 0 0 8 92 8 14
2018 3 to 10 years in the federal public service 46 43 4 5 2 0 0 89 7 57
2018 11 to 20 years in the federal public service 41 37 10 3 9 0 0 78 12 59
2017 Less than 3 years in the federal public service 66 25 0 0 0 4 4 100 0 24
2017 3 to 10 years in the federal public service 52 33 7 4 3 0 0 85 7 69
2017 11 to 20 years in the federal public service 52 29 8 5 6 0 0 81 11 64
2017 More than 20 years in the federal public service 54 38 0 0 8 0 0 92 8 13
2014 Less than 3 years in the federal public service 51 26 8 4 4 8 0 84 8 27
2014 3 to 10 years in the federal public service 41 35 8 9 6 1 0 77 15 80
2014 11 to 20 years in the federal public service 42 44 7 7 0 0 0 86 7 43
2014 More than 20 years in the federal public service 50 21 0 14 7 7 0 77 23 14

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 36 64 60
2020 3 to 10 years in the federal public service 37 63 69
2020 11 to 20 years in the federal public service 52 48 71
2020 More than 20 years in the federal public service 10 90 19

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 15 8 3 0 5 7 87 4 60
2020 3 to 10 years in the federal public service 63 12 3 4 1 7 9 89 7 69
2020 11 to 20 years in the federal public service 71 12 9 1 0 1 5 89 2 71
2020 More than 20 years in the federal public service 50 4 11 0 0 17 17 82 0 19

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 22 7 7 3 0 0 83 10 60
2020 3 to 10 years in the federal public service 57 21 9 1 12 0 0 78 13 69
2020 11 to 20 years in the federal public service 59 19 13 9 0 0 0 78 9 71
2020 More than 20 years in the federal public service 67 10 11 0 11 0 0 77 11 19
2019 Less than 3 years in the federal public service 61 23 6 6 4 0 0 84 10 51
2019 3 to 10 years in the federal public service 58 21 8 6 6 2 0 80 13 64
2019 11 to 20 years in the federal public service 56 26 10 7 1 0 0 82 8 75
2019 More than 20 years in the federal public service 72 6 14 8 0 0 0 78 8 14
2018 3 to 10 years in the federal public service 57 26 5 11 2 0 0 83 12 57
2018 11 to 20 years in the federal public service 41 36 10 7 7 0 0 76 14 59
2017 Less than 3 years in the federal public service 62 33 0 0 0 0 4 100 0 24
2017 3 to 10 years in the federal public service 55 23 17 3 1 0 0 78 4 69
2017 11 to 20 years in the federal public service 56 22 11 3 8 0 0 78 11 64
2017 More than 20 years in the federal public service 54 38 0 8 0 0 0 92 8 13
2014 Less than 3 years in the federal public service 62 23 8 4 4 0 0 85 8 27
2014 3 to 10 years in the federal public service 50 27 11 5 6 0 0 77 11 80
2014 11 to 20 years in the federal public service 65 26 0 5 0 2 2 95 5 43
2014 More than 20 years in the federal public service 64 21 7 7 0 0 0 86 7 14
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 25 5 7 0 7 0 87 7 60
2020 3 to 10 years in the federal public service 35 25 15 15 1 9 0 66 18 69
2020 11 to 20 years in the federal public service 32 31 17 7 4 6 1 69 13 71
2020 More than 20 years in the federal public service 53 14 4 6 6 17 0 81 14 19
2019 Less than 3 years in the federal public service 49 32 8 4 2 6 0 86 6 51
2019 3 to 10 years in the federal public service 48 33 14 0 0 5 0 85 0 64
2019 11 to 20 years in the federal public service 28 43 16 8 4 1 0 71 12 74
2019 More than 20 years in the federal public service 51 20 14 8 8 0 0 71 15 14
2018 3 to 10 years in the federal public service 40 37 7 5 7 4 0 80 13 57
2018 11 to 20 years in the federal public service 28 49 11 7 3 2 0 78 10 60
2017 Less than 3 years in the federal public service 62 30 4 0 0 4 0 96 0 24
2017 3 to 10 years in the federal public service 26 36 9 15 6 7 1 68 22 69
2017 11 to 20 years in the federal public service 30 37 17 5 5 5 2 71 11 63
2017 More than 20 years in the federal public service 68 16 8 0 0 8 0 91 0 13
2014 Less than 3 years in the federal public service 38 31 12 0 4 15 0 82 5 26
2014 3 to 10 years in the federal public service 24 41 11 13 7 3 1 68 21 80
2014 11 to 20 years in the federal public service 33 35 26 5 2 0 0 67 7 43
2014 More than 20 years in the federal public service 43 29 7 7 7 7 0 77 15 14

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 34 11 2 3 0 0 84 5 60
2020 3 to 10 years in the federal public service 35 32 13 12 4 3 0 69 17 69
2020 11 to 20 years in the federal public service 35 34 12 15 3 1 0 70 18 71
2020 More than 20 years in the federal public service 67 6 16 0 11 0 0 73 11 19
2019 Less than 3 years in the federal public service 47 35 10 2 2 4 0 86 4 51
2019 3 to 10 years in the federal public service 47 32 12 8 0 2 0 80 8 64
2019 11 to 20 years in the federal public service 21 46 15 11 5 1 0 68 17 74
2019 More than 20 years in the federal public service 35 34 15 8 8 0 0 70 15 14
2018 3 to 10 years in the federal public service 35 42 10 5 5 2 0 79 11 57
2018 11 to 20 years in the federal public service 26 39 21 8 5 0 0 65 14 60
2017 Less than 3 years in the federal public service 46 54 0 0 0 0 0 100 0 24
2017 3 to 10 years in the federal public service 20 41 15 9 9 6 1 66 19 69
2017 11 to 20 years in the federal public service 25 47 13 5 7 2 2 75 12 63
2017 More than 20 years in the federal public service 52 40 8 0 0 0 0 92 0 13
2014 Less than 3 years in the federal public service 38 39 4 8 4 8 0 83 13 26
2014 3 to 10 years in the federal public service 25 37 18 14 6 0 0 62 20 80
2014 11 to 20 years in the federal public service 26 51 7 14 0 2 0 79 14 43
2014 More than 20 years in the federal public service 21 43 14 0 14 7 0 69 15 14

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 35 37 15 5 3 5 0 76 9 60
2020 3 to 10 years in the federal public service 27 26 19 16 7 4 0 55 25 69
2020 11 to 20 years in the federal public service 17 39 19 12 7 4 1 60 20 71
2020 More than 20 years in the federal public service 30 43 27 0 0 0 0 73 0 19
2019 Less than 3 years in the federal public service 41 37 8 4 2 8 0 85 6 51
2019 3 to 10 years in the federal public service 34 35 14 13 0 5 0 72 13 64
2019 11 to 20 years in the federal public service 14 44 19 15 5 3 0 59 21 74
2019 More than 20 years in the federal public service 20 29 35 15 0 0 0 49 15 14
2018 3 to 10 years in the federal public service 35 26 17 14 4 4 0 63 18 57
2018 11 to 20 years in the federal public service 20 40 22 10 7 2 0 61 17 60
2017 Less than 3 years in the federal public service 37 46 8 0 0 8 0 91 0 24
2017 3 to 10 years in the federal public service 8 42 20 10 7 10 1 57 20 69
2017 11 to 20 years in the federal public service 14 47 19 8 3 7 2 67 12 63
2017 More than 20 years in the federal public service 52 32 8 0 0 8 0 91 0 13
2014 Less than 3 years in the federal public service 30 35 4 8 4 19 0 81 14 26
2014 3 to 10 years in the federal public service 21 35 19 12 9 4 0 58 22 80
2014 11 to 20 years in the federal public service 16 40 19 23 2 0 0 56 26 43
2014 More than 20 years in the federal public service 14 36 14 7 14 14 0 58 25 14

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 28 48 14 3 5 2 0 78 9 60
2020 3 to 10 years in the federal public service 17 39 11 21 10 1 0 57 32 69
2020 11 to 20 years in the federal public service 14 50 12 17 7 0 0 64 24 71
2020 More than 20 years in the federal public service 23 39 23 4 11 0 0 61 16 19
2019 Less than 3 years in the federal public service 31 37 20 8 2 2 0 70 10 51
2019 3 to 10 years in the federal public service 19 42 12 17 8 2 0 62 26 64
2019 11 to 20 years in the federal public service 6 46 18 19 10 1 0 53 29 74
2019 More than 20 years in the federal public service 22 35 35 8 0 0 0 57 8 14
2018 3 to 10 years in the federal public service 28 28 13 25 5 0 0 57 30 57
2018 11 to 20 years in the federal public service 8 40 20 25 7 0 0 48 32 60
2017 Less than 3 years in the federal public service 12 58 13 9 0 8 0 77 9 24
2017 3 to 10 years in the federal public service 14 35 17 15 13 4 1 52 29 69
2017 11 to 20 years in the federal public service 10 48 18 14 7 2 2 60 22 63
2017 More than 20 years in the federal public service 16 60 8 8 0 8 0 83 9 13
2014 Less than 3 years in the federal public service 22 35 16 12 0 15 0 68 14 26
2014 3 to 10 years in the federal public service 14 42 11 21 11 0 0 56 32 80
2014 11 to 20 years in the federal public service 14 42 26 14 5 0 0 56 19 43
2014 More than 20 years in the federal public service 36 29 7 7 21 0 0 64 29 14

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 66 20 12 0 2 0 0 86 2 59
2020 3 to 10 years in the federal public service 72 16 7 3 0 1 0 89 3 69
2020 11 to 20 years in the federal public service 59 27 7 7 0 0 0 85 7 71
2020 More than 20 years in the federal public service 74 26 0 0 0 0 0 100 0 19
2019 Less than 3 years in the federal public service 62 20 10 4 2 2 0 84 6 50
2019 3 to 10 years in the federal public service 64 24 13 0 0 0 0 87 0 64
2019 11 to 20 years in the federal public service 55 28 13 3 0 0 1 84 3 75
2019 More than 20 years in the federal public service 86 14 0 0 0 0 0 100 0 14
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 40 12 3 0 2 0 85 3 60
2020 3 to 10 years in the federal public service 48 42 4 4 1 0 0 90 6 69
2020 11 to 20 years in the federal public service 35 47 14 4 0 0 0 81 4 71
2020 More than 20 years in the federal public service 44 39 11 6 0 0 0 83 6 19
2019 Less than 3 years in the federal public service 49 37 4 4 4 2 0 88 8 51
2019 3 to 10 years in the federal public service 40 41 8 9 0 2 0 83 10 64
2019 11 to 20 years in the federal public service 25 53 11 11 0 0 0 78 11 73
2019 More than 20 years in the federal public service 58 28 14 0 0 0 0 86 0 14
2018 3 to 10 years in the federal public service 45 39 12 4 0 0 0 84 4 57
2018 11 to 20 years in the federal public service 20 50 20 7 3 0 0 70 10 60
2017 Less than 3 years in the federal public service 50 29 17 4 0 0 0 79 4 24
2017 3 to 10 years in the federal public service 32 45 17 4 1 0 0 77 6 69
2017 11 to 20 years in the federal public service 40 43 11 6 0 0 0 83 6 64
2017 More than 20 years in the federal public service 53 32 16 0 0 0 0 84 0 13
2014 Less than 3 years in the federal public service 55 30 7 8 0 0 0 85 8 27
2014 3 to 10 years in the federal public service 36 47 10 6 0 0 0 84 6 80
2014 11 to 20 years in the federal public service 37 47 12 5 0 0 0 84 5 43
2014 More than 20 years in the federal public service 43 43 0 7 0 7 0 92 8 14

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 32 39 2 10 7 10 0 79 19 60
2020 3 to 10 years in the federal public service 30 41 8 12 8 2 0 72 20 68
2020 11 to 20 years in the federal public service 15 43 16 22 1 3 0 59 24 71
2020 More than 20 years in the federal public service 16 46 17 21 0 0 0 61 21 19
2019 Less than 3 years in the federal public service 24 45 12 10 4 6 0 73 15 51
2019 3 to 10 years in the federal public service 16 40 22 13 5 3 2 59 18 64
2019 11 to 20 years in the federal public service 9 36 32 20 3 0 0 45 23 75
2019 More than 20 years in the federal public service 23 51 19 0 8 0 0 73 8 14

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 30 31 15 5 10 7 2 67 17 60
2020 3 to 10 years in the federal public service 40 26 11 15 5 3 2 68 20 68
2020 11 to 20 years in the federal public service 28 34 17 11 4 4 1 65 16 71
2020 More than 20 years in the federal public service 50 27 11 0 11 0 0 77 11 19
2019 Less than 3 years in the federal public service 37 32 6 10 2 11 2 80 14 51
2019 3 to 10 years in the federal public service 42 30 13 5 3 8 0 78 9 64
2019 11 to 20 years in the federal public service 24 42 14 12 5 3 0 68 18 74
2019 More than 20 years in the federal public service 37 48 0 15 0 0 0 85 15 14
2018 3 to 10 years in the federal public service 46 30 12 4 5 4 0 79 9 57
2018 11 to 20 years in the federal public service 30 45 8 8 2 3 3 80 11 60
2017 Less than 3 years in the federal public service 24 50 4 9 0 4 9 85 10 24
2017 3 to 10 years in the federal public service 28 46 19 4 1 1 0 75 6 69
2017 11 to 20 years in the federal public service 28 39 18 8 6 0 0 68 15 64
2017 More than 20 years in the federal public service 53 39 0 0 0 8 0 100 0 13
2014 Less than 3 years in the federal public service 37 26 8 15 4 7 4 71 21 27
2014 3 to 10 years in the federal public service 40 35 10 9 4 1 1 77 13 80
2014 11 to 20 years in the federal public service 49 37 5 5 2 2 0 88 7 43
2014 More than 20 years in the federal public service 50 50 0 0 0 0 0 100 0 14

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 38 32 11 7 5 7 0 75 13 60
2020 3 to 10 years in the federal public service 38 38 13 6 3 1 0 77 9 69
2020 11 to 20 years in the federal public service 35 34 21 6 1 3 0 71 8 70
2020 More than 20 years in the federal public service 44 27 29 0 0 0 0 71 0 19
2019 Less than 3 years in the federal public service 47 27 16 2 2 6 0 79 4 51
2019 3 to 10 years in the federal public service 40 36 16 3 2 3 0 79 5 64
2019 11 to 20 years in the federal public service 28 36 24 8 4 0 0 64 12 75
2019 More than 20 years in the federal public service 49 43 0 8 0 0 0 92 8 14
2018 3 to 10 years in the federal public service 33 50 14 4 0 0 0 83 4 57
2018 11 to 20 years in the federal public service 20 51 20 5 3 0 0 71 8 60

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 12 16 27 5 7 29 5 42 17 60
2020 3 to 10 years in the federal public service 24 24 16 9 12 15 0 56 25 68
2020 11 to 20 years in the federal public service 13 24 24 19 10 9 0 41 33 69
2020 More than 20 years in the federal public service 23 27 17 0 17 6 10 59 20 19
2019 Less than 3 years in the federal public service 34 26 10 6 6 19 0 73 14 51
2019 3 to 10 years in the federal public service 30 14 14 9 8 25 0 58 23 64
2019 11 to 20 years in the federal public service 9 17 23 20 17 12 1 31 43 75
2019 More than 20 years in the federal public service 28 35 6 0 15 0 15 75 18 14
2018 3 to 10 years in the federal public service 19 28 16 20 5 12 0 54 28 57
2018 11 to 20 years in the federal public service 8 23 25 13 15 12 3 37 34 60
2017 Less than 3 years in the federal public service 25 13 17 4 0 25 16 64 7 24
2017 3 to 10 years in the federal public service 20 26 17 10 16 7 3 51 29 69
2017 11 to 20 years in the federal public service 13 28 19 14 16 8 1 45 33 64
2017 More than 20 years in the federal public service 14 16 39 0 0 8 22 43 0 13
2014 Less than 3 years in the federal public service 15 15 0 11 11 37 11 57 43 27
2014 3 to 10 years in the federal public service 11 30 16 12 22 5 3 45 38 80
2014 11 to 20 years in the federal public service 28 16 21 7 9 9 9 54 20 43
2014 More than 20 years in the federal public service 14 14 21 21 7 14 7 36 36 14

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 30 35 20 3 2 8 1 72 6 60
2020 3 to 10 years in the federal public service 36 23 22 7 9 3 0 60 17 69
2020 11 to 20 years in the federal public service 25 33 21 16 4 0 0 58 20 71
2020 More than 20 years in the federal public service 30 49 0 0 16 0 6 83 17 19
2019 Less than 3 years in the federal public service 34 41 10 6 2 8 0 81 9 51
2019 3 to 10 years in the federal public service 22 44 14 8 7 5 0 69 16 64
2019 11 to 20 years in the federal public service 17 38 16 15 15 0 0 55 30 75
2019 More than 20 years in the federal public service 43 22 20 0 15 0 0 65 15 14
2018 3 to 10 years in the federal public service 28 46 8 12 4 2 0 75 16 57
2018 11 to 20 years in the federal public service 18 36 17 13 15 0 0 55 29 60
2017 Less than 3 years in the federal public service 34 42 15 4 0 4 0 79 5 24
2017 3 to 10 years in the federal public service 17 30 16 22 12 3 0 49 34 69
2017 11 to 20 years in the federal public service 26 38 10 15 11 0 0 64 26 64
2017 More than 20 years in the federal public service 38 54 0 0 0 8 0 100 0 13
2014 Less than 3 years in the federal public service 22 30 11 19 4 7 7 61 26 27
2014 3 to 10 years in the federal public service 24 21 13 26 16 0 0 45 42 80
2014 11 to 20 years in the federal public service 28 30 16 14 9 2 0 60 24 43
2014 More than 20 years in the federal public service 14 43 21 14 0 7 0 62 15 14

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 27 18 22 20 5 7 1 49 27 60
2020 3 to 10 years in the federal public service 30 32 18 6 13 1 0 62 20 69
2020 11 to 20 years in the federal public service 24 15 17 25 14 4 0 41 41 71
2020 More than 20 years in the federal public service 24 17 17 10 21 0 10 46 35 19
2019 Less than 3 years in the federal public service 28 33 16 8 6 8 2 67 15 51
2019 3 to 10 years in the federal public service 22 33 16 9 11 8 2 60 22 64
2019 11 to 20 years in the federal public service 15 31 13 19 19 3 1 47 39 75
2019 More than 20 years in the federal public service 29 28 0 15 22 0 6 61 39 14
2018 3 to 10 years in the federal public service 21 39 13 21 5 0 0 60 26 57
2018 11 to 20 years in the federal public service 18 19 17 24 20 2 0 37 45 59
2017 Less than 3 years in the federal public service 17 30 17 17 9 11 0 52 29 24
2017 3 to 10 years in the federal public service 16 17 6 28 29 4 0 35 59 69
2017 11 to 20 years in the federal public service 19 19 16 27 18 2 0 39 45 63
2017 More than 20 years in the federal public service 32 22 14 16 8 0 8 59 26 13
2014 Less than 3 years in the federal public service 11 15 4 37 19 7 7 31 65 27
2014 3 to 10 years in the federal public service 15 16 10 26 30 1 1 32 58 80
2014 11 to 20 years in the federal public service 14 19 14 35 16 2 0 33 52 43
2014 More than 20 years in the federal public service 14 21 14 29 14 0 7 38 46 14

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 68 14 8 2 5 0 3 84 7 60
2020 3 to 10 years in the federal public service 42 32 14 3 6 1 1 76 9 69
2020 11 to 20 years in the federal public service 29 37 13 13 5 0 3 68 19 71
2020 More than 20 years in the federal public service 73 11 4 0 6 0 6 89 6 19
2019 Less than 3 years in the federal public service 59 18 8 2 0 6 8 89 2 51
2019 3 to 10 years in the federal public service 58 19 16 8 0 0 0 76 8 64
2019 11 to 20 years in the federal public service 33 31 21 10 3 0 1 65 13 75
2019 More than 20 years in the federal public service 66 14 6 0 6 0 8 86 7 14

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 19 16 2 0 3 2 81 2 60
2020 3 to 10 years in the federal public service 53 20 15 8 3 0 2 74 11 68
2020 11 to 20 years in the federal public service 35 35 19 7 0 1 3 73 7 70
2020 More than 20 years in the federal public service 71 11 6 6 0 0 6 87 6 18
2019 Less than 3 years in the federal public service 49 22 12 4 4 4 6 78 9 51
2019 3 to 10 years in the federal public service 56 25 11 5 0 2 2 84 5 64
2019 11 to 20 years in the federal public service 46 24 21 7 1 0 1 71 8 74
2019 More than 20 years in the federal public service 70 15 0 8 0 0 8 92 8 14

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 82 2 3 2 3 7 2 91 6 60
2020 3 to 10 years in the federal public service 81 6 3 1 3 3 3 92 5 69
2020 11 to 20 years in the federal public service 70 6 9 3 1 4 7 85 5 70
2020 More than 20 years in the federal public service 79 0 11 0 0 4 6 87 0 19
2019 Less than 3 years in the federal public service 71 8 6 0 6 4 6 87 7 51
2019 3 to 10 years in the federal public service 80 5 5 2 2 5 3 91 3 64
2019 11 to 20 years in the federal public service 63 13 7 7 1 7 1 84 9 74
2019 More than 20 years in the federal public service 71 8 0 14 0 0 8 85 15 14

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 78 10 5 0 0 0 7 95 0 60
2020 3 to 10 years in the federal public service 68 17 3 3 0 1 7 93 3 69
2020 11 to 20 years in the federal public service 68 9 6 4 1 0 11 87 6 71
2020 More than 20 years in the federal public service 83 0 11 0 0 0 6 88 0 19
2019 Less than 3 years in the federal public service 81 6 0 0 2 2 10 98 2 51
2019 3 to 10 years in the federal public service 86 8 0 0 0 0 6 100 0 63
2019 11 to 20 years in the federal public service 73 7 3 0 1 3 14 95 2 75
2019 More than 20 years in the federal public service 85 0 0 0 0 0 15 100 0 14

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 32 45 16 7 0 0 0 77 7 60
2020 3 to 10 years in the federal public service 28 43 12 10 4 1 0 73 15 69
2020 11 to 20 years in the federal public service 23 51 12 7 3 4 0 77 11 71
2020 More than 20 years in the federal public service 21 47 14 17 0 0 0 69 17 19
2019 Less than 3 years in the federal public service 26 47 16 4 4 4 0 75 8 51
2019 3 to 10 years in the federal public service 25 49 19 2 5 2 0 74 6 64
2019 11 to 20 years in the federal public service 15 54 20 7 3 1 0 70 10 75
2019 More than 20 years in the federal public service 58 13 22 0 8 0 0 71 8 14
2018 3 to 10 years in the federal public service 28 41 17 11 2 2 0 70 13 57
2018 11 to 20 years in the federal public service 20 43 22 10 5 0 0 63 15 60
2017 Less than 3 years in the federal public service 29 54 17 0 0 0 0 83 0 24
2017 3 to 10 years in the federal public service 19 36 26 15 3 1 0 56 18 69
2017 11 to 20 years in the federal public service 23 39 17 13 6 2 0 63 20 64
2017 More than 20 years in the federal public service 45 39 8 8 0 0 0 84 8 13

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 30 5 8 2 3 0 85 10 60
2020 3 to 10 years in the federal public service 38 33 10 12 6 0 0 72 18 69
2020 11 to 20 years in the federal public service 24 47 14 10 4 1 0 72 14 71
2020 More than 20 years in the federal public service 51 21 10 11 6 0 0 73 17 19
2019 Less than 3 years in the federal public service 47 35 10 4 4 0 0 82 8 51
2019 3 to 10 years in the federal public service 40 40 5 11 5 0 0 80 16 63
2019 11 to 20 years in the federal public service 23 47 19 8 1 1 0 71 10 74
2019 More than 20 years in the federal public service 72 14 6 8 0 0 0 86 8 14
2018 3 to 10 years in the federal public service 46 33 12 9 0 0 0 79 9 57
2018 11 to 20 years in the federal public service 40 42 8 8 2 0 0 81 10 60
2017 Less than 3 years in the federal public service 54 37 8 0 0 0 0 92 0 24
2017 3 to 10 years in the federal public service 24 44 17 12 0 3 0 70 12 69
2017 11 to 20 years in the federal public service 30 38 20 6 2 3 0 71 8 64
2017 More than 20 years in the federal public service 69 24 8 0 0 0 0 92 0 13
2014 Less than 3 years in the federal public service 37 30 15 7 0 11 0 75 8 27
2014 3 to 10 years in the federal public service 41 38 11 3 4 3 1 82 7 80
2014 11 to 20 years in the federal public service 56 30 9 5 0 0 0 86 5 43
2014 More than 20 years in the federal public service 64 21 14 0 0 0 0 86 0 14

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 32 15 5 3 3 0 76 8 60
2020 3 to 10 years in the federal public service 37 43 15 6 0 0 0 79 6 69
2020 11 to 20 years in the federal public service 28 50 12 7 1 1 0 79 9 70
2020 More than 20 years in the federal public service 51 37 6 6 0 0 0 89 6 19
2019 Less than 3 years in the federal public service 45 33 8 2 2 10 0 87 4 51
2019 3 to 10 years in the federal public service 42 38 8 8 2 3 0 82 10 64
2019 11 to 20 years in the federal public service 29 48 16 5 0 1 0 78 5 75
2019 More than 20 years in the federal public service 80 13 8 0 0 0 0 92 0 14
2018 3 to 10 years in the federal public service 42 37 10 7 2 2 0 80 9 57
2018 11 to 20 years in the federal public service 34 47 10 7 2 0 0 81 8 60
2017 Less than 3 years in the federal public service 28 38 21 8 0 4 0 69 9 24
2017 3 to 10 years in the federal public service 32 35 17 12 4 0 0 67 16 69
2017 11 to 20 years in the federal public service 35 32 14 11 5 3 0 69 17 64
2017 More than 20 years in the federal public service 48 44 0 8 0 0 0 92 8 13
2014 Less than 3 years in the federal public service 44 19 4 11 8 15 0 74 22 27
2014 3 to 10 years in the federal public service 47 25 13 6 4 4 1 76 11 80
2014 11 to 20 years in the federal public service 44 33 14 2 0 7 0 83 3 43
2014 More than 20 years in the federal public service 50 29 7 0 7 7 0 85 8 14

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 35 14 5 3 3 0 78 8 60
2020 3 to 10 years in the federal public service 38 34 16 3 4 4 0 76 8 69
2020 11 to 20 years in the federal public service 31 50 9 5 1 3 0 83 7 71
2020 More than 20 years in the federal public service 61 27 11 0 0 0 0 89 0 19

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 37 10 3 5 3 0 81 8 60
2020 3 to 10 years in the federal public service 39 28 10 9 10 3 0 69 20 68
2020 11 to 20 years in the federal public service 34 39 9 13 4 0 1 74 17 71
2020 More than 20 years in the federal public service 46 21 27 0 6 0 0 67 6 19

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 78 13 2 5 0 2 0 93 5 59
2020 3 to 10 years in the federal public service 61 22 7 6 3 0 0 84 9 69
2020 11 to 20 years in the federal public service 45 41 9 3 1 0 0 87 4 71
2020 More than 20 years in the federal public service 56 23 4 11 6 0 0 79 17 19
2019 Less than 3 years in the federal public service 63 29 2 2 2 2 0 94 4 51
2019 3 to 10 years in the federal public service 53 33 9 0 3 2 0 87 3 64
2019 11 to 20 years in the federal public service 43 41 8 4 3 1 0 85 7 74
2019 More than 20 years in the federal public service 69 16 0 15 0 0 0 85 15 13
2018 3 to 10 years in the federal public service 59 30 3 7 0 0 0 90 7 57
2018 11 to 20 years in the federal public service 47 33 10 8 2 0 0 80 10 59
2017 Less than 3 years in the federal public service 70 30 0 0 0 0 0 100 0 24
2017 3 to 10 years in the federal public service 46 31 13 7 3 0 0 77 10 69
2017 11 to 20 years in the federal public service 42 44 5 6 3 0 0 86 9 64
2017 More than 20 years in the federal public service 76 16 0 8 0 0 0 92 8 13
2014 Less than 3 years in the federal public service 67 22 8 3 0 0 0 89 3 27
2014 3 to 10 years in the federal public service 51 35 11 1 1 0 0 86 3 80
2014 11 to 20 years in the federal public service 56 35 9 0 0 0 0 91 0 43
2014 More than 20 years in the federal public service 71 21 0 0 0 7 0 100 0 14

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 20 11 7 2 0 0 80 8 60
2020 3 to 10 years in the federal public service 53 23 15 4 4 0 0 76 9 69
2020 11 to 20 years in the federal public service 36 41 16 7 0 0 0 77 7 70
2020 More than 20 years in the federal public service 56 17 16 11 0 0 0 73 11 19
2019 Less than 3 years in the federal public service 59 30 6 2 4 0 0 88 6 51
2019 3 to 10 years in the federal public service 50 33 9 2 5 2 0 84 6 64
2019 11 to 20 years in the federal public service 37 39 15 7 3 0 0 76 9 75
2019 More than 20 years in the federal public service 43 43 6 0 8 0 0 86 8 14
2018 3 to 10 years in the federal public service 54 33 9 4 0 0 0 88 4 57
2018 11 to 20 years in the federal public service 38 41 10 7 5 0 0 78 12 60
2017 Less than 3 years in the federal public service 58 42 0 0 0 0 0 100 0 24
2017 3 to 10 years in the federal public service 40 35 16 1 7 0 0 75 9 69
2017 11 to 20 years in the federal public service 40 41 8 5 6 0 0 81 11 64
2017 More than 20 years in the federal public service 53 24 16 8 0 0 0 76 8 13
2014 Less than 3 years in the federal public service 48 37 11 0 4 0 0 85 4 27
2014 3 to 10 years in the federal public service 39 34 10 11 6 0 0 72 18 80
2014 11 to 20 years in the federal public service 42 35 14 5 5 0 0 77 9 43
2014 More than 20 years in the federal public service 43 29 7 14 0 7 0 77 15 14

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 32 9 5 2 0 0 85 7 59
2020 3 to 10 years in the federal public service 45 28 13 9 4 0 0 73 13 68
2020 11 to 20 years in the federal public service 37 41 16 6 0 0 0 78 6 70
2020 More than 20 years in the federal public service 56 23 4 17 0 0 0 79 17 19
2019 Less than 3 years in the federal public service 59 31 2 4 4 0 0 90 8 51
2019 3 to 10 years in the federal public service 43 36 11 5 3 2 0 81 8 64
2019 11 to 20 years in the federal public service 32 44 12 9 3 0 0 76 12 75
2019 More than 20 years in the federal public service 51 28 8 6 8 0 0 78 14 14
2018 3 to 10 years in the federal public service 53 34 6 7 0 0 0 87 7 57
2018 11 to 20 years in the federal public service 40 39 8 7 5 0 0 80 12 59
2017 Less than 3 years in the federal public service 54 46 0 0 0 0 0 100 0 24
2017 3 to 10 years in the federal public service 40 36 12 6 6 0 0 77 12 69
2017 11 to 20 years in the federal public service 35 45 8 6 5 0 0 81 11 64
2017 More than 20 years in the federal public service 45 32 8 16 0 0 0 76 16 13
2014 Less than 3 years in the federal public service 44 38 15 0 4 0 0 82 4 27
2014 3 to 10 years in the federal public service 36 32 15 11 5 0 0 69 16 80
2014 11 to 20 years in the federal public service 35 44 12 7 2 0 0 79 9 43
2014 More than 20 years in the federal public service 50 21 14 7 0 7 0 77 8 14

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 19 22 7 2 5 0 68 9 60
2020 3 to 10 years in the federal public service 40 15 17 14 12 1 0 56 27 69
2020 11 to 20 years in the federal public service 31 30 23 9 6 3 0 62 15 71
2020 More than 20 years in the federal public service 43 20 10 11 6 6 4 70 19 19
2019 Less than 3 years in the federal public service 45 21 14 10 6 2 2 69 16 51
2019 3 to 10 years in the federal public service 41 30 16 5 5 5 0 74 10 64
2019 11 to 20 years in the federal public service 26 26 32 8 7 1 0 53 15 75
2019 More than 20 years in the federal public service 44 8 13 6 8 6 15 66 18 14
2018 3 to 10 years in the federal public service 44 23 14 17 2 0 0 67 19 57
2018 11 to 20 years in the federal public service 26 39 18 7 5 5 0 69 12 60
2017 Less than 3 years in the federal public service 55 17 15 9 0 4 0 75 9 24
2017 3 to 10 years in the federal public service 32 15 26 12 12 4 0 48 24 69
2017 11 to 20 years in the federal public service 28 25 30 14 3 0 0 53 17 64
2017 More than 20 years in the federal public service 48 37 0 16 0 0 0 84 16 13
2014 Less than 3 years in the federal public service 33 18 23 11 4 11 0 58 17 27
2014 3 to 10 years in the federal public service 30 27 19 10 11 3 0 59 22 80
2014 11 to 20 years in the federal public service 26 37 19 12 5 2 0 64 17 43
2014 More than 20 years in the federal public service 21 29 14 0 14 14 7 64 18 14
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in the federal public service 36 25 39 60
2020 3 to 10 years in the federal public service 35 26 40 69
2020 11 to 20 years in the federal public service 18 31 51 71
2020 More than 20 years in the federal public service 20 37 43 19
2019 Less than 3 years in the federal public service 37 33 30 51
2019 3 to 10 years in the federal public service 21 36 43 64
2019 11 to 20 years in the federal public service 23 28 49 75
2019 More than 20 years in the federal public service 28 37 35 14
2018 3 to 10 years in the federal public service 19 36 45 57
2018 11 to 20 years in the federal public service 24 29 47 59
2017 Less than 3 years in the federal public service 25 17 58 24
2017 3 to 10 years in the federal public service 26 32 42 69
2017 11 to 20 years in the federal public service 30 33 37 64
2017 More than 20 years in the federal public service 32 40 29 13
2014 Less than 3 years in the federal public service 52 8 41 27
2014 3 to 10 years in the federal public service 37 25 37 80
2014 11 to 20 years in the federal public service 21 37 42 43
2014 More than 20 years in the federal public service 43 43 14 14

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in the federal public service 0 46 28 9 16 0 22
2020 3 to 10 years in the federal public service 0 30 59 4 3 4 24
2019 Less than 3 years in the federal public service 0 48 21 0 26 5 19
2019 11 to 20 years in the federal public service 5 30 41 6 6 12 17
2018 3 to 10 years in the federal public service 0 28 64 0 7 0 11
2018 11 to 20 years in the federal public service 0 29 50 0 0 21 14
2017 3 to 10 years in the federal public service 0 22 56 17 0 6 18
2017 11 to 20 years in the federal public service 0 27 52 0 0 21 19
2014 Less than 3 years in the federal public service 0 15 15 22 9999 49 14
2014 3 to 10 years in the federal public service 0 23 53 17 9999 7 30
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 10 90 69
2020 11 to 20 years in the federal public service 17 83 70
2019 3 to 10 years in the federal public service 17 83 64
2019 11 to 20 years in the federal public service 21 79 75
2018 3 to 10 years in the federal public service 16 84 57
2018 11 to 20 years in the federal public service 22 78 60

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 57 43 12
2019 11 to 20 years in the federal public service 63 37 16
2018 11 to 20 years in the federal public service 62 38 13

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 60 40 12
2019 11 to 20 years in the federal public service 50 50 16
2018 11 to 20 years in the federal public service 62 38 13

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 12
2019 11 to 20 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 0 100 13

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 12
2018 11 to 20 years in the federal public service 0 100 13

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 12

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 0 100 13

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 40 60 12
2018 11 to 20 years in the federal public service 46 54 13

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 40 60 12
2019 11 to 20 years in the federal public service 37 63 16

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 57 43 12
2019 11 to 20 years in the federal public service 44 56 16
2018 11 to 20 years in the federal public service 39 61 13

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 44 56 16
2018 11 to 20 years in the federal public service 47 53 13

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 44 56 16

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 38 62 16

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 43 57 16
2018 11 to 20 years in the federal public service 47 53 13

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 12
2019 11 to 20 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 0 100 13

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 12
2018 11 to 20 years in the federal public service 0 100 13

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 12
2018 11 to 20 years in the federal public service 0 100 13

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 43 57 12
2019 11 to 20 years in the federal public service 44 56 16

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 46 54 11

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 57 43 12
2019 11 to 20 years in the federal public service 57 43 16
2018 11 to 20 years in the federal public service 61 39 13

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 40 60 12
2018 11 to 20 years in the federal public service 38 62 13

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 12

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 12
2018 11 to 20 years in the federal public service 0 100 13

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 13

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 12
2018 11 to 20 years in the federal public service 0 100 13

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 12

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 12
2018 11 to 20 years in the federal public service 0 100 13

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 12

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 13

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 39 61 13

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 43 57 12
2018 11 to 20 years in the federal public service 54 46 13

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 12

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 51 49 12
2018 11 to 20 years in the federal public service 54 46 13

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 12

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 14 8 12 5 2 47 13 54 17 60
2020 3 to 10 years in the federal public service 21 15 17 12 11 21 5 48 30 68
2020 11 to 20 years in the federal public service 11 17 27 16 6 18 4 37 28 71
2020 More than 20 years in the federal public service 18 14 23 0 6 33 6 53 9 19
2019 Less than 3 years in the federal public service 16 14 14 6 6 34 12 53 22 51
2019 3 to 10 years in the federal public service 17 17 9 16 3 31 6 55 30 64
2019 11 to 20 years in the federal public service 13 20 23 17 5 19 3 42 29 75
2019 More than 20 years in the federal public service 8 42 13 8 0 15 15 71 11 14
2018 3 to 10 years in the federal public service 11 24 21 7 4 30 4 53 16 57
2018 11 to 20 years in the federal public service 8 25 14 14 14 22 3 45 37 59
2017 Less than 3 years in the federal public service 12 12 17 0 4 38 17 52 10 24
2017 3 to 10 years in the federal public service 6 19 23 13 4 28 7 38 27 69
2017 11 to 20 years in the federal public service 13 23 16 11 10 24 3 50 28 64
2017 More than 20 years in the federal public service 6 6 8 8 8 48 16 36 44 13
2014 Less than 3 years in the federal public service 4 4 18 4 0 48 22 25 13 27
2014 3 to 10 years in the federal public service 14 16 15 9 11 29 6 46 31 80
2014 11 to 20 years in the federal public service 19 19 16 9 2 28 7 57 18 43
2014 More than 20 years in the federal public service 14 7 14 0 7 57 0 50 17 14

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 38 20 11 10 0 19 2 73 13 60
2020 3 to 10 years in the federal public service 26 34 18 8 8 6 2 64 16 68
2020 11 to 20 years in the federal public service 21 40 19 12 3 5 0 65 15 71
2020 More than 20 years in the federal public service 41 26 27 6 0 0 0 67 6 19
2019 Less than 3 years in the federal public service 32 33 4 6 4 20 2 82 13 51
2019 3 to 10 years in the federal public service 37 20 23 5 3 11 0 65 9 64
2019 11 to 20 years in the federal public service 25 32 26 9 3 4 0 60 13 75
2019 More than 20 years in the federal public service 37 56 0 0 0 0 8 100 0 14
2018 3 to 10 years in the federal public service 26 39 17 7 2 7 2 72 9 57
2018 11 to 20 years in the federal public service 25 37 17 14 3 3 0 64 18 59
2017 Less than 3 years in the federal public service 16 42 25 0 0 8 8 69 0 24
2017 3 to 10 years in the federal public service 25 32 19 13 3 9 0 62 18 69
2017 11 to 20 years in the federal public service 35 27 11 12 6 8 0 67 20 64
2017 More than 20 years in the federal public service 45 24 16 16 0 0 0 69 16 13
2014 Less than 3 years in the federal public service 14 15 11 7 4 41 8 57 21 27
2014 3 to 10 years in the federal public service 30 25 16 6 10 13 0 63 18 80
2014 11 to 20 years in the federal public service 44 23 16 7 0 7 2 74 8 43
2014 More than 20 years in the federal public service 36 21 7 0 7 29 0 80 10 14
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 8 92 60
2019 11 to 20 years in the federal public service 12 88 75
2019 More than 20 years in the federal public service 0 100 14
2018 11 to 20 years in the federal public service 10 90 59

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 14 11 15 3 2 49 6 56 11 60
2020 3 to 10 years in the federal public service 22 16 16 10 4 28 3 55 21 69
2020 11 to 20 years in the federal public service 10 19 28 7 6 27 3 42 19 70
2020 More than 20 years in the federal public service 18 10 27 0 6 33 6 46 9 19
2019 Less than 3 years in the federal public service 22 8 14 4 6 37 10 55 19 51
2019 3 to 10 years in the federal public service 19 16 19 0 3 36 8 61 6 64
2019 11 to 20 years in the federal public service 11 16 30 8 5 26 4 38 20 74
2019 More than 20 years in the federal public service 14 22 13 8 0 22 23 63 13 14
2018 3 to 10 years in the federal public service 12 21 20 7 0 34 5 55 12 57
2018 11 to 20 years in the federal public service 16 20 17 5 9 29 3 54 21 59
2017 Less than 3 years in the federal public service 12 12 17 0 4 38 17 52 10 24
2017 3 to 10 years in the federal public service 7 17 25 10 1 35 4 40 19 69
2017 11 to 20 years in the federal public service 16 22 16 3 6 29 8 60 15 64
2017 More than 20 years in the federal public service 6 14 16 0 0 48 16 57 0 13
2014 Less than 3 years in the federal public service 7 8 16 0 4 58 7 44 11 26
2014 3 to 10 years in the federal public service 18 10 21 3 6 36 6 48 15 80
2014 11 to 20 years in the federal public service 21 19 14 2 0 37 7 71 4 43
2014 More than 20 years in the federal public service 7 14 21 0 0 57 0 50 0 14

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 22 20 7 2 14 0 67 10 60
2020 3 to 10 years in the federal public service 31 33 16 10 3 6 0 68 14 69
2020 11 to 20 years in the federal public service 23 43 11 12 3 8 0 72 16 71
2020 More than 20 years in the federal public service 36 37 21 6 0 0 0 73 6 19
2019 Less than 3 years in the federal public service 47 23 6 4 4 16 0 84 9 51
2019 3 to 10 years in the federal public service 41 29 14 3 3 9 0 77 7 63
2019 11 to 20 years in the federal public service 20 44 21 7 1 7 0 68 9 75
2019 More than 20 years in the federal public service 51 42 0 0 0 0 8 100 0 14
2018 3 to 10 years in the federal public service 28 30 23 5 2 12 0 67 8 57
2018 11 to 20 years in the federal public service 29 37 15 7 5 7 0 71 13 60
2017 Less than 3 years in the federal public service 20 46 13 4 0 13 4 79 5 24
2017 3 to 10 years in the federal public service 19 33 22 7 1 16 1 63 11 69
2017 11 to 20 years in the federal public service 33 31 11 6 5 11 2 75 13 64
2017 More than 20 years in the federal public service 37 24 16 8 0 16 0 72 9 13
2014 Less than 3 years in the federal public service 15 19 12 4 4 46 0 64 14 26
2014 3 to 10 years in the federal public service 38 21 14 4 5 18 1 72 11 80
2014 11 to 20 years in the federal public service 44 26 9 2 0 16 2 86 3 43
2014 More than 20 years in the federal public service 36 29 14 0 0 21 0 82 0 14
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 66 15 8 2 3 0 5 86 5 60
2020 3 to 10 years in the federal public service 55 14 15 4 7 0 4 72 12 69
2020 11 to 20 years in the federal public service 47 20 10 10 10 0 3 69 21 71
2020 More than 20 years in the federal public service 41 14 23 16 6 0 0 56 21 19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 24 3 6 3 2 2 86 10 60
2020 3 to 10 years in the federal public service 48 23 16 7 3 0 3 73 11 69
2020 11 to 20 years in the federal public service 43 29 21 7 0 0 0 72 7 71
2020 More than 20 years in the federal public service 61 27 0 6 6 0 0 89 11 19
2019 Less than 3 years in the federal public service 38 28 18 6 4 6 0 70 11 50
2019 3 to 10 years in the federal public service 43 27 19 5 6 0 0 70 11 64
2019 11 to 20 years in the federal public service 49 27 13 4 7 0 0 76 10 75
2019 More than 20 years in the federal public service 43 34 8 8 0 0 8 84 8 14
2018 3 to 10 years in the federal public service 44 40 12 0 3 0 0 84 3 57
2018 11 to 20 years in the federal public service 38 37 20 3 0 0 2 76 3 60
2017 Less than 3 years in the federal public service 32 47 8 4 8 0 0 79 13 24
2017 3 to 10 years in the federal public service 26 42 17 4 4 1 4 72 9 69
2017 11 to 20 years in the federal public service 34 38 19 6 2 0 2 73 8 64
2017 More than 20 years in the federal public service 61 16 16 8 0 0 0 76 8 13

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 22 35 20 10 12 2 0 57 22 60
2020 3 to 10 years in the federal public service 16 29 21 16 18 0 0 45 34 68
2020 11 to 20 years in the federal public service 12 15 40 16 16 0 0 27 33 71
2020 More than 20 years in the federal public service 17 20 41 4 17 0 0 37 21 19
2019 Less than 3 years in the federal public service 21 28 34 8 8 2 0 50 16 51
2019 3 to 10 years in the federal public service 17 34 26 9 13 0 0 51 22 64
2019 11 to 20 years in the federal public service 5 29 32 19 15 0 0 35 33 75
2019 More than 20 years in the federal public service 14 28 23 28 8 0 0 42 35 14
2018 3 to 10 years in the federal public service 9 34 28 20 9 0 0 42 29 57
2018 11 to 20 years in the federal public service 8 22 40 18 12 0 0 30 30 60
2017 Less than 3 years in the federal public service 17 30 33 16 4 0 0 47 20 24
2017 3 to 10 years in the federal public service 7 28 28 26 12 0 0 35 38 69
2017 11 to 20 years in the federal public service 11 23 28 30 8 0 0 34 37 64
2017 More than 20 years in the federal public service 30 40 14 16 0 0 0 70 16 13

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 36 32 19 10 2 2 0 69 12 60
2020 3 to 10 years in the federal public service 20 33 22 13 12 0 0 53 24 69
2020 11 to 20 years in the federal public service 17 39 21 17 6 0 0 56 23 71
2020 More than 20 years in the federal public service 21 10 41 4 23 0 0 31 27 19
2019 Less than 3 years in the federal public service 30 32 20 10 2 2 4 66 13 50
2019 3 to 10 years in the federal public service 28 36 14 14 8 0 0 64 22 64
2019 11 to 20 years in the federal public service 11 25 29 24 11 0 0 36 35 75
2019 More than 20 years in the federal public service 14 43 14 22 8 0 0 57 29 14
2018 3 to 10 years in the federal public service 21 31 23 19 5 0 0 52 25 56
2018 11 to 20 years in the federal public service 9 32 29 22 9 0 0 41 31 59
2017 Less than 3 years in the federal public service 42 47 11 0 0 0 0 89 0 24
2017 3 to 10 years in the federal public service 17 38 22 16 7 0 0 55 23 69
2017 11 to 20 years in the federal public service 11 32 28 21 6 0 2 44 27 64
2017 More than 20 years in the federal public service 24 45 16 8 0 0 8 74 8 13

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 24 30 16 17 8 2 2 57 26 60
2020 3 to 10 years in the federal public service 22 24 24 11 18 0 0 46 29 69
2020 11 to 20 years in the federal public service 13 21 29 28 7 1 0 35 36 70
2020 More than 20 years in the federal public service 23 26 24 6 21 0 0 49 27 19
2019 Less than 3 years in the federal public service 18 22 32 12 12 2 2 42 25 50
2019 3 to 10 years in the federal public service 22 29 17 22 9 0 0 51 31 64
2019 11 to 20 years in the federal public service 8 24 25 28 14 0 1 32 42 75
2019 More than 20 years in the federal public service 29 14 22 14 22 0 0 43 35 14
2018 3 to 10 years in the federal public service 17 21 26 22 12 0 0 39 35 57
2018 11 to 20 years in the federal public service 9 31 22 21 18 0 0 39 38 58
2017 Less than 3 years in the federal public service 29 38 17 11 4 0 0 68 15 24
2017 3 to 10 years in the federal public service 12 26 29 14 19 0 0 38 33 69
2017 11 to 20 years in the federal public service 14 17 34 19 14 2 0 32 33 64
2017 More than 20 years in the federal public service 24 38 14 24 0 0 0 62 24 13

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 25 12 7 2 3 2 79 9 60
2020 3 to 10 years in the federal public service 41 33 12 7 6 0 1 75 13 69
2020 11 to 20 years in the federal public service 33 25 23 12 7 0 1 59 18 71
2020 More than 20 years in the federal public service 29 31 28 6 6 0 0 60 11 19
2019 Less than 3 years in the federal public service 47 25 12 4 2 4 6 80 7 49
2019 3 to 10 years in the federal public service 51 31 9 2 5 0 2 84 7 63
2019 11 to 20 years in the federal public service 39 33 16 5 6 0 0 72 12 75
2019 More than 20 years in the federal public service 65 8 15 13 0 0 0 72 13 14
2018 3 to 10 years in the federal public service 50 25 12 10 0 2 0 77 11 56
2018 11 to 20 years in the federal public service 36 24 23 7 5 0 5 63 13 60
2017 Less than 3 years in the federal public service 55 29 8 0 0 0 8 92 0 24
2017 3 to 10 years in the federal public service 49 23 17 3 3 0 4 76 6 69
2017 11 to 20 years in the federal public service 30 30 20 8 3 3 6 66 12 64
2017 More than 20 years in the federal public service 54 14 0 8 0 0 24 90 10 13

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 31 40 10 10 7 2 0 73 17 60
2020 3 to 10 years in the federal public service 32 25 13 19 10 0 0 57 29 69
2020 11 to 20 years in the federal public service 13 29 27 21 11 0 0 41 32 71
2020 More than 20 years in the federal public service 27 26 26 16 6 0 0 53 21 19
2019 Less than 3 years in the federal public service 32 32 20 4 6 6 0 68 11 50
2019 3 to 10 years in the federal public service 48 26 14 5 6 0 0 75 11 64
2019 11 to 20 years in the federal public service 15 32 30 15 9 0 0 47 24 75
2019 More than 20 years in the federal public service 38 28 13 14 8 0 0 66 22 14
2018 3 to 10 years in the federal public service 35 34 19 12 0 0 0 69 12 57
2018 11 to 20 years in the federal public service 25 38 18 10 8 0 0 63 18 60
2017 Less than 3 years in the federal public service 21 46 29 0 4 0 0 67 4 24
2017 3 to 10 years in the federal public service 26 30 20 15 9 0 0 56 23 69
2017 11 to 20 years in the federal public service 23 33 22 14 6 0 2 57 21 64
2017 More than 20 years in the federal public service 40 37 8 16 0 0 0 76 16 13

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 32 10 3 10 0 7 74 15 59
2020 3 to 10 years in the federal public service 42 16 15 5 10 0 14 67 16 68
2020 11 to 20 years in the federal public service 20 24 23 17 13 0 3 46 30 71
2020 More than 20 years in the federal public service 47 23 21 4 0 0 4 73 4 19

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 33 46 10 6 3 2 0 80 10 60
2020 3 to 10 years in the federal public service 34 30 19 9 7 0 0 64 16 69
2020 11 to 20 years in the federal public service 29 42 13 13 1 0 1 72 15 71
2020 More than 20 years in the federal public service 30 39 20 0 11 0 0 69 11 19
2019 Less than 3 years in the federal public service 29 43 14 2 2 6 4 80 4 51
2019 3 to 10 years in the federal public service 36 44 11 6 2 0 1 81 8 64
2019 11 to 20 years in the federal public service 17 40 32 9 1 0 0 57 11 75
2019 More than 20 years in the federal public service 42 30 20 0 8 0 0 72 8 14
2018 3 to 10 years in the federal public service 30 35 28 4 2 2 0 66 5 57
2018 11 to 20 years in the federal public service 22 32 33 9 4 0 0 55 12 58
2017 Less than 3 years in the federal public service 37 46 17 0 0 0 0 83 0 24
2017 3 to 10 years in the federal public service 22 33 29 12 4 0 0 55 16 69
2017 11 to 20 years in the federal public service 30 36 24 8 2 0 2 66 10 64
2017 More than 20 years in the federal public service 54 22 8 8 0 8 0 83 9 13

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 33 36 14 12 2 2 2 72 14 59
2020 3 to 10 years in the federal public service 29 30 19 17 4 0 0 59 22 69
2020 11 to 20 years in the federal public service 25 39 18 12 5 0 0 65 17 71
2020 More than 20 years in the federal public service 20 27 31 16 0 0 6 50 17 19
2019 Less than 3 years in the federal public service 27 32 18 14 4 6 0 63 19 51
2019 3 to 10 years in the federal public service 30 39 19 8 3 0 1 69 11 64
2019 11 to 20 years in the federal public service 15 28 34 17 5 0 0 43 23 75
2019 More than 20 years in the federal public service 29 28 29 14 0 0 0 57 14 14
2018 3 to 10 years in the federal public service 16 42 29 7 5 0 0 59 12 57
2018 11 to 20 years in the federal public service 14 36 27 16 7 0 0 50 23 58
2017 Less than 3 years in the federal public service 38 37 16 4 0 0 4 79 4 24
2017 3 to 10 years in the federal public service 22 29 33 10 6 0 0 51 16 69
2017 11 to 20 years in the federal public service 18 36 30 13 2 0 2 55 14 64
2017 More than 20 years in the federal public service 32 53 16 0 0 0 0 84 0 13

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 35 37 16 5 3 0 3 74 9 60
2020 3 to 10 years in the federal public service 28 33 22 7 9 0 0 61 16 69
2020 11 to 20 years in the federal public service 29 35 17 16 3 0 0 64 19 71
2020 More than 20 years in the federal public service 37 41 10 0 6 0 6 83 6 19
2019 Less than 3 years in the federal public service 34 29 12 17 4 2 2 65 22 51
2019 3 to 10 years in the federal public service 45 28 16 8 3 0 0 73 11 64
2019 11 to 20 years in the federal public service 19 36 27 16 3 0 0 54 19 75
2019 More than 20 years in the federal public service 49 30 13 8 0 0 0 80 8 14
2018 3 to 10 years in the federal public service 34 35 19 11 2 0 0 69 12 57
2018 11 to 20 years in the federal public service 21 27 29 12 9 0 2 49 21 58
2017 Less than 3 years in the federal public service 46 37 8 9 0 0 0 83 9 24
2017 3 to 10 years in the federal public service 27 36 20 15 1 0 0 64 16 69
2017 11 to 20 years in the federal public service 31 36 21 6 5 0 2 68 11 64
2017 More than 20 years in the federal public service 61 24 16 0 0 0 0 84 0 13

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 25 13 3 3 2 0 80 7 60
2020 3 to 10 years in the federal public service 52 27 9 5 6 0 2 80 11 68
2020 11 to 20 years in the federal public service 38 31 15 13 0 0 3 71 14 71
2020 More than 20 years in the federal public service 36 29 12 11 12 0 0 65 23 18
2019 Less than 3 years in the federal public service 49 29 10 2 2 6 2 85 4 51
2019 3 to 10 years in the federal public service 64 17 8 9 1 0 0 81 11 64
2019 11 to 20 years in the federal public service 40 28 12 14 7 0 0 68 20 75
2019 More than 20 years in the federal public service 65 8 8 6 14 0 0 72 20 14

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 22 32 27 12 6 2 0 54 18 60
2020 3 to 10 years in the federal public service 23 30 26 13 7 0 0 53 21 69
2020 11 to 20 years in the federal public service 19 36 30 15 1 0 0 54 16 71
2020 More than 20 years in the federal public service 21 18 46 11 4 0 0 39 15 18

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 33 42 14 3 7 2 0 76 10 60
2020 3 to 10 years in the federal public service 27 44 17 7 4 0 0 71 12 69
2020 11 to 20 years in the federal public service 14 33 30 14 9 0 0 47 23 71
2020 More than 20 years in the federal public service 27 27 36 0 10 0 0 54 10 19
2019 Less than 3 years in the federal public service 39 30 20 6 2 4 0 72 8 51
2019 3 to 10 years in the federal public service 47 25 19 9 0 0 0 72 9 64
2019 11 to 20 years in the federal public service 16 44 28 12 0 0 0 60 12 74
2019 More than 20 years in the federal public service 15 51 20 6 8 0 0 66 14 14
2018 3 to 10 years in the federal public service 26 48 21 5 0 0 0 74 5 57
2018 11 to 20 years in the federal public service 20 42 24 7 7 0 0 62 13 58
2017 Less than 3 years in the federal public service 21 42 25 12 0 0 0 63 12 24
2017 3 to 10 years in the federal public service 27 41 15 18 0 0 0 68 18 68
2017 11 to 20 years in the federal public service 22 42 19 12 3 0 2 65 16 64
2017 More than 20 years in the federal public service 62 22 8 8 0 0 0 84 8 13

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 37 7 5 2 2 3 86 7 59
2020 3 to 10 years in the federal public service 47 31 11 9 2 0 2 79 11 68
2020 11 to 20 years in the federal public service 43 31 18 6 1 0 1 74 7 71
2020 More than 20 years in the federal public service 44 36 14 0 6 0 0 80 6 19
2019 Less than 3 years in the federal public service 55 17 12 6 0 8 2 81 7 51
2019 3 to 10 years in the federal public service 64 25 9 2 0 0 0 89 2 64
2019 11 to 20 years in the federal public service 65 25 7 1 3 0 0 89 4 74
2019 More than 20 years in the federal public service 92 0 0 0 8 0 0 92 8 14
2018 3 to 10 years in the federal public service 63 25 9 0 0 2 2 91 0 57
2018 11 to 20 years in the federal public service 64 21 10 4 2 0 0 84 5 58
2017 Less than 3 years in the federal public service 62 38 0 0 0 0 0 100 0 24
2017 3 to 10 years in the federal public service 61 28 9 0 1 0 1 90 1 69
2017 11 to 20 years in the federal public service 65 22 6 5 0 0 2 89 5 64
2017 More than 20 years in the federal public service 76 16 8 0 0 0 0 92 0 13

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 23 54 17 3 2 0 2 78 5 60
2020 3 to 10 years in the federal public service 21 39 24 10 4 0 0 61 15 69
2020 11 to 20 years in the federal public service 22 38 26 10 4 0 0 60 14 70
2020 More than 20 years in the federal public service 33 20 36 11 0 0 0 53 11 19

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 24 3 2 0 2 10 94 2 60
2020 3 to 10 years in the federal public service 71 17 4 3 0 0 4 92 3 69
2020 11 to 20 years in the federal public service 69 18 1 1 3 0 7 94 5 71
2020 More than 20 years in the federal public service 53 30 6 6 0 0 6 88 6 19
2019 Less than 3 years in the federal public service 69 4 10 0 2 4 12 86 2 51
2019 3 to 10 years in the federal public service 81 11 5 0 0 0 3 95 0 64
2019 11 to 20 years in the federal public service 67 15 3 0 3 0 12 94 3 74
2019 More than 20 years in the federal public service 67 0 0 0 8 0 24 89 11 13
2018 3 to 10 years in the federal public service 84 12 1 0 0 2 0 99 0 57
2018 11 to 20 years in the federal public service 75 13 4 2 0 2 5 94 2 57

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 78 2 3 3 2 3 8 91 6 60
2020 3 to 10 years in the federal public service 74 8 8 2 5 0 5 86 6 68
2020 11 to 20 years in the federal public service 69 15 4 3 1 0 7 91 4 70
2020 More than 20 years in the federal public service 84 4 0 0 6 0 6 94 6 19
2019 Less than 3 years in the federal public service 70 8 2 4 10 2 4 83 15 51
2019 3 to 10 years in the federal public service 67 22 8 2 2 0 0 89 3 64
2019 11 to 20 years in the federal public service 63 15 11 3 8 0 0 78 11 73
2019 More than 20 years in the federal public service 56 22 8 0 0 0 15 91 0 14
2018 3 to 10 years in the federal public service 70 18 9 0 4 0 0 88 4 57
2018 11 to 20 years in the federal public service 52 19 10 7 4 2 5 77 12 57
2017 Less than 3 years in the federal public service 83 13 0 4 0 0 0 96 4 24
2017 3 to 10 years in the federal public service 67 17 12 4 0 0 0 84 4 69
2017 11 to 20 years in the federal public service 64 11 12 2 5 2 5 80 7 62
2017 More than 20 years in the federal public service 76 8 16 0 0 0 0 84 0 13

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 75 18 0 0 0 3 3 100 0 59
2020 3 to 10 years in the federal public service 61 25 10 4 0 0 0 86 4 69
2020 11 to 20 years in the federal public service 55 25 11 5 0 0 3 83 6 71
2020 More than 20 years in the federal public service 63 27 4 0 0 0 6 95 0 18
2019 Less than 3 years in the federal public service 65 14 4 10 2 2 4 83 13 51
2019 3 to 10 years in the federal public service 62 23 7 5 3 0 0 85 8 64
2019 11 to 20 years in the federal public service 40 41 12 1 5 0 0 81 7 74
2019 More than 20 years in the federal public service 44 34 14 0 0 0 8 85 0 14
2018 3 to 10 years in the federal public service 41 29 17 5 4 0 4 73 9 57
2018 11 to 20 years in the federal public service 43 35 14 7 2 0 0 78 8 60
2017 Less than 3 years in the federal public service 46 42 8 4 0 0 0 88 4 24
2017 3 to 10 years in the federal public service 52 35 9 3 1 0 0 87 4 69
2017 11 to 20 years in the federal public service 43 30 17 2 3 0 5 77 5 63
2017 More than 20 years in the federal public service 70 14 16 0 0 0 0 84 0 13

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 75 10 2 5 2 3 3 91 7 60
2020 3 to 10 years in the federal public service 59 17 6 6 12 0 0 76 18 69
2020 11 to 20 years in the federal public service 61 26 3 5 3 0 1 89 8 71
2020 More than 20 years in the federal public service 51 27 4 6 0 0 11 89 6 19
2019 Less than 3 years in the federal public service 55 22 10 4 4 2 4 81 8 51
2019 3 to 10 years in the federal public service 65 22 6 5 2 0 0 87 6 63
2019 11 to 20 years in the federal public service 54 25 14 1 5 0 0 79 7 74
2019 More than 20 years in the federal public service 63 15 6 0 8 0 8 85 8 14
2018 3 to 10 years in the federal public service 55 31 7 4 2 0 2 88 6 56
2018 11 to 20 years in the federal public service 52 18 24 3 3 0 0 70 7 60
2017 Less than 3 years in the federal public service 75 13 8 0 4 0 0 88 4 24
2017 3 to 10 years in the federal public service 59 23 12 3 3 0 0 83 6 69
2017 11 to 20 years in the federal public service 62 23 6 3 3 0 2 87 7 64
2017 More than 20 years in the federal public service 92 8 0 0 0 0 0 100 0 13

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 70 5 0 2 0 3 20 98 2 60
2020 3 to 10 years in the federal public service 67 7 7 1 0 0 18 90 2 69
2020 11 to 20 years in the federal public service 56 16 4 4 3 0 17 87 8 71
2020 More than 20 years in the federal public service 49 30 4 0 0 0 17 95 0 19
2019 Less than 3 years in the federal public service 61 6 0 0 0 2 31 100 0 51
2019 3 to 10 years in the federal public service 58 17 3 2 1 0 19 92 4 64
2019 11 to 20 years in the federal public service 50 15 11 3 0 0 22 83 3 74
2019 More than 20 years in the federal public service 49 22 14 0 0 0 15 84 0 14
2018 3 to 10 years in the federal public service 51 7 8 0 0 0 34 87 0 57
2018 11 to 20 years in the federal public service 48 18 3 1 0 2 27 93 2 60
2017 Less than 3 years in the federal public service 59 11 4 4 0 0 21 89 5 24
2017 3 to 10 years in the federal public service 60 13 6 0 1 0 20 91 2 69
2017 11 to 20 years in the federal public service 41 26 10 5 0 0 19 82 6 64
2017 More than 20 years in the federal public service 38 8 14 8 0 0 32 67 12 13

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 73 15 5 0 0 3 3 95 0 60
2020 3 to 10 years in the federal public service 68 19 9 3 0 0 1 88 3 69
2020 11 to 20 years in the federal public service 71 21 4 3 0 0 1 93 3 71
2020 More than 20 years in the federal public service 67 27 0 0 0 6 0 100 0 19
2019 Less than 3 years in the federal public service 65 12 10 2 2 4 6 85 4 51
2019 3 to 10 years in the federal public service 49 36 9 1 1 0 3 88 3 64
2019 11 to 20 years in the federal public service 41 37 11 7 1 0 3 80 8 73
2019 More than 20 years in the federal public service 70 7 15 0 0 0 8 84 0 13
2018 3 to 10 years in the federal public service 51 32 12 2 2 0 2 84 4 57
2018 11 to 20 years in the federal public service 60 28 5 3 0 0 3 91 4 60
2017 Less than 3 years in the federal public service 58 21 16 4 0 0 0 80 4 24
2017 3 to 10 years in the federal public service 55 28 10 3 0 0 4 87 3 69
2017 11 to 20 years in the federal public service 50 27 8 2 2 2 10 87 4 63
2017 More than 20 years in the federal public service 84 0 8 0 0 0 8 92 0 13

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 16 14 10 7 2 2 69 17 60
2020 3 to 10 years in the federal public service 58 21 7 4 4 3 1 83 9 69
2020 11 to 20 years in the federal public service 79 12 3 3 3 1 0 92 6 71
2020 More than 20 years in the federal public service 74 10 4 6 0 0 6 89 6 19
2019 Less than 3 years in the federal public service 45 12 6 10 22 2 4 60 33 51
2019 3 to 10 years in the federal public service 72 11 5 5 6 0 2 84 11 64
2019 11 to 20 years in the federal public service 73 19 3 3 1 0 1 93 4 74
2019 More than 20 years in the federal public service 78 6 8 0 0 0 8 92 0 14
2018 3 to 10 years in the federal public service 58 18 9 5 5 0 5 80 11 57
2018 11 to 20 years in the federal public service 73 19 3 0 0 0 5 96 0 60
2017 Less than 3 years in the federal public service 45 13 25 13 4 0 0 58 17 24
2017 3 to 10 years in the federal public service 56 20 7 4 10 0 1 78 15 69
2017 11 to 20 years in the federal public service 62 21 5 5 2 1 5 88 7 64
2017 More than 20 years in the federal public service 84 0 8 0 8 0 0 84 8 13

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 27 8 3 3 2 3 84 7 60
2020 3 to 10 years in the federal public service 46 30 10 10 3 0 0 77 13 69
2020 11 to 20 years in the federal public service 37 31 17 9 4 0 1 69 13 71
2020 More than 20 years in the federal public service 60 23 6 0 0 0 11 94 0 19
2019 Less than 3 years in the federal public service 57 24 8 4 2 4 2 85 6 51
2019 3 to 10 years in the federal public service 67 19 8 3 2 0 2 87 5 64
2019 11 to 20 years in the federal public service 55 23 12 3 5 0 1 80 8 74
2019 More than 20 years in the federal public service 73 13 0 0 6 0 8 93 7 14
2018 3 to 10 years in the federal public service 45 36 16 4 0 0 0 81 4 57
2018 11 to 20 years in the federal public service 53 27 10 8 0 0 2 81 9 60
2017 Less than 3 years in the federal public service 45 25 25 4 0 0 0 70 4 24
2017 3 to 10 years in the federal public service 46 33 17 3 0 0 0 80 3 69
2017 11 to 20 years in the federal public service 50 31 8 5 3 0 3 84 8 64
2017 More than 20 years in the federal public service 84 8 8 0 0 0 0 92 0 13

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 43 10 3 7 0 0 80 10 60
2020 3 to 10 years in the federal public service 27 46 20 4 1 0 0 74 6 69
2020 11 to 20 years in the federal public service 26 33 33 6 0 1 0 60 6 71
2020 More than 20 years in the federal public service 47 47 6 0 0 0 0 94 0 19

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 12 43 30 8 7 0 0 55 15 60
2020 3 to 10 years in the federal public service 12 34 31 13 9 0 0 46 22 69
2020 11 to 20 years in the federal public service 7 34 34 20 6 0 0 40 26 71
2020 More than 20 years in the federal public service 11 44 23 17 6 0 0 54 23 18
2019 Less than 3 years in the federal public service 12 45 28 14 2 0 0 57 16 51
2019 3 to 10 years in the federal public service 22 44 17 11 5 0 0 67 16 63
2019 11 to 20 years in the federal public service 5 26 38 26 5 0 0 31 31 75
2019 More than 20 years in the federal public service 22 35 29 0 14 0 0 57 14 14
2018 3 to 10 years in the federal public service 12 46 33 9 0 0 0 58 9 57
2018 11 to 20 years in the federal public service 8 28 50 7 7 0 0 37 14 60
2017 Less than 3 years in the federal public service 4 55 34 7 0 0 0 59 7 24
2017 3 to 10 years in the federal public service 16 22 41 17 4 0 0 38 22 69
2017 11 to 20 years in the federal public service 8 29 49 11 3 0 0 37 14 64
2017 More than 20 years in the federal public service 24 29 24 16 8 0 0 53 24 13

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 10 14 40 23 14 0 0 36 24 60
2020 3 to 10 years in the federal public service 15 20 35 24 6 0 0 30 35 69
2020 11 to 20 years in the federal public service 10 27 34 24 4 0 0 29 37 71
2020 More than 20 years in the federal public service 10 23 43 20 4 0 0 24 33 19
2019 Less than 3 years in the federal public service 8 19 30 26 17 0 0 43 27 51
2019 3 to 10 years in the federal public service 7 16 24 35 18 0 0 53 22 62
2019 11 to 20 years in the federal public service 8 33 37 19 3 0 0 21 41 75
2019 More than 20 years in the federal public service 14 23 57 6 0 0 0 6 37 14
2018 3 to 10 years in the federal public service 4 7 44 31 14 0 0 46 11 57
2018 11 to 20 years in the federal public service 3 26 43 23 3 0 0 27 30 60
2017 Less than 3 years in the federal public service 0 25 38 29 8 0 0 37 25 24
2017 3 to 10 years in the federal public service 3 19 45 19 15 0 0 33 22 69
2017 11 to 20 years in the federal public service 6 15 44 31 3 0 0 35 22 64
2017 More than 20 years in the federal public service 0 16 32 24 29 0 0 53 16 13

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 28 13 7 5 5 0 74 12 60
2020 3 to 10 years in the federal public service 27 50 12 8 3 0 0 77 11 68
2020 11 to 20 years in the federal public service 37 45 12 4 0 1 0 83 4 71
2020 More than 20 years in the federal public service 61 33 0 0 6 0 0 94 6 18
2019 Less than 3 years in the federal public service 35 39 4 4 4 10 4 87 9 51
2019 3 to 10 years in the federal public service 33 46 6 6 5 3 0 82 11 63
2019 11 to 20 years in the federal public service 36 41 19 4 0 0 0 77 4 75
2019 More than 20 years in the federal public service 65 29 6 0 0 0 0 94 0 14
2018 3 to 10 years in the federal public service 46 42 12 0 0 0 0 88 0 57
2018 11 to 20 years in the federal public service 34 49 14 2 2 0 0 83 3 60
2017 Less than 3 years in the federal public service 33 43 8 0 4 13 0 86 5 24
2017 3 to 10 years in the federal public service 29 44 17 6 3 1 0 73 9 69
2017 11 to 20 years in the federal public service 33 45 14 8 0 0 0 78 8 64
2017 More than 20 years in the federal public service 61 39 0 0 0 0 0 100 0 13

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 38 27 15 7 7 7 0 70 14 60
2020 3 to 10 years in the federal public service 28 46 10 10 4 1 0 74 15 69
2020 11 to 20 years in the federal public service 37 28 11 16 4 3 0 67 21 71
2020 More than 20 years in the federal public service 42 35 17 0 6 0 0 77 6 18

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 26 10 12 7 5 0 69 20 58
2020 3 to 10 years in the federal public service 45 29 9 6 12 0 0 73 18 68
2020 11 to 20 years in the federal public service 43 27 5 17 8 0 0 69 26 71
2020 More than 20 years in the federal public service 50 15 18 11 6 0 0 65 17 18

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 24 18 3 0 3 2 77 4 60
2020 3 to 10 years in the federal public service 56 22 10 1 10 0 0 78 12 69
2020 11 to 20 years in the federal public service 55 32 10 1 0 1 0 88 2 70
2020 More than 20 years in the federal public service 65 12 17 0 0 6 0 82 0 18

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 30 22 2 3 3 0 72 5 60
2020 3 to 10 years in the federal public service 36 33 15 7 9 0 0 69 16 69
2020 11 to 20 years in the federal public service 28 42 11 13 6 0 0 70 19 70
2020 More than 20 years in the federal public service 44 27 17 12 0 0 0 71 12 18
2019 Less than 3 years in the federal public service 30 31 16 8 8 6 2 66 17 51
2019 3 to 10 years in the federal public service 36 41 9 8 6 0 0 77 14 64
2019 11 to 20 years in the federal public service 28 32 25 11 4 0 0 60 15 75
2019 More than 20 years in the federal public service 44 42 0 14 0 0 0 86 14 14
2018 3 to 10 years in the federal public service 39 44 10 7 0 0 0 83 7 57
2018 11 to 20 years in the federal public service 28 27 27 10 7 2 0 56 17 60
2017 Less than 3 years in the federal public service 29 67 4 0 0 0 0 96 0 24
2017 3 to 10 years in the federal public service 26 44 15 10 6 0 0 69 16 69
2017 11 to 20 years in the federal public service 20 53 16 6 5 0 0 73 11 64
2017 More than 20 years in the federal public service 38 38 8 16 0 0 0 76 16 13

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 38 12 5 0 0 0 83 5 60
2020 3 to 10 years in the federal public service 44 45 4 4 1 0 0 90 6 69
2020 11 to 20 years in the federal public service 35 51 7 6 1 0 0 85 7 71
2020 More than 20 years in the federal public service 65 35 0 0 0 0 0 100 0 18

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 32 14 7 2 0 0 78 8 60
2020 3 to 10 years in the federal public service 40 40 16 3 1 0 0 80 4 69
2020 11 to 20 years in the federal public service 40 40 9 9 3 0 0 80 12 71
2020 More than 20 years in the federal public service 59 29 6 6 0 0 0 88 6 18

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 33 14 8 0 2 3 77 9 60
2020 3 to 10 years in the federal public service 36 45 12 5 2 0 2 82 6 68
2020 11 to 20 years in the federal public service 31 50 16 3 0 0 0 81 3 69
2020 More than 20 years in the federal public service 52 42 6 0 0 0 0 94 0 17

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 25 14 2 0 2 2 84 2 59
2020 3 to 10 years in the federal public service 53 37 4 3 1 0 1 91 5 69
2020 11 to 20 years in the federal public service 41 44 10 3 0 0 1 87 3 70
2020 More than 20 years in the federal public service 54 33 6 0 0 6 0 94 0 18

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 78 15 2 0 0 5 0 98 0 60
2020 3 to 10 years in the federal public service 91 6 1 0 0 1 0 98 0 69
2020 11 to 20 years in the federal public service 73 22 1 0 0 3 0 98 0 71
2020 More than 20 years in the federal public service 82 18 0 0 0 0 0 100 0 18

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 30 11 7 0 5 0 81 7 60
2020 3 to 10 years in the federal public service 47 41 6 3 3 0 0 88 6 69
2020 11 to 20 years in the federal public service 49 36 11 1 1 0 0 86 3 71
2020 More than 20 years in the federal public service 79 16 6 0 0 0 0 94 0 19

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 24 8 5 3 2 2 83 9 60
2020 3 to 10 years in the federal public service 56 20 10 4 7 0 1 77 12 69
2020 11 to 20 years in the federal public service 54 31 4 6 4 0 0 85 10 71
2020 More than 20 years in the federal public service 61 23 16 0 0 0 0 84 0 19

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 68 21 8 2 0 0 2 90 2 59
2020 3 to 10 years in the federal public service 57 28 10 3 1 0 0 85 4 69
2020 11 to 20 years in the federal public service 53 35 4 4 3 0 0 89 7 70
2020 More than 20 years in the federal public service 79 21 0 0 0 0 0 100 0 19

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 12 45 17 13 7 0 7 61 22 16
2020 11 to 20 years in the federal public service 12 60 15 13 0 0 0 72 13 32
2019 3 to 10 years in the federal public service 14 56 8 8 15 0 0 70 23 14
2019 11 to 20 years in the federal public service 23 49 9 13 3 3 0 75 16 33

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 100 0 16
2020 11 to 20 years in the federal public service 100 0 32

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 5 33 10 33 18 0 0 38 52 16
2020 11 to 20 years in the federal public service 6 41 23 17 12 0 0 47 30 32
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 14 86 59
2020 3 to 10 years in the federal public service 12 88 69
2020 11 to 20 years in the federal public service 10 90 71
2020 More than 20 years in the federal public service 4 96 18

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 10 90 59
2020 3 to 10 years in the federal public service 13 87 69
2020 11 to 20 years in the federal public service 20 80 71
2020 More than 20 years in the federal public service 0 100 18
2019 Less than 3 years in the federal public service 14 86 51
2019 3 to 10 years in the federal public service 21 79 64
2019 11 to 20 years in the federal public service 16 84 75
2019 More than 20 years in the federal public service 8 92 14
2017 3 to 10 years in the federal public service 15 85 68
2017 11 to 20 years in the federal public service 13 87 63
2017 More than 20 years in the federal public service 0 100 13
2014 3 to 10 years in the federal public service 19 81 80

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 93 7 14

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 85 15 14
2019 3 to 10 years in the federal public service 100 0 13
2019 11 to 20 years in the federal public service 91 9 12
2017 3 to 10 years in the federal public service 70 30 10
2014 3 to 10 years in the federal public service 87 13 15

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 17 40 9 34 0 0 0 57 34 12
2019 3 to 10 years in the federal public service 83 8 0 8 0 0 0 92 8 12
2019 11 to 20 years in the federal public service 44 28 0 28 0 0 0 72 28 11
2014 3 to 10 years in the federal public service 54 31 0 15 0 0 0 85 15 13

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 31 5 5 2 7 5 86 8 58
2020 3 to 10 years in the federal public service 57 31 3 4 3 1 0 89 8 69
2020 11 to 20 years in the federal public service 56 35 5 3 0 0 1 92 3 71
2020 More than 20 years in the federal public service 73 17 0 0 0 4 6 100 0 19
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 6 65 25 3 91 9 60
2020 3 to 10 years in the federal public service 19 65 16 0 78 22 69
2020 11 to 20 years in the federal public service 11 59 29 1 84 16 71
2020 More than 20 years in the federal public service 20 63 11 6 76 24 19

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 84 16 13

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 40 28 8 16 8 0 0 68 24 13

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 24 14 14 16 8 8 16 50 32 13

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 8 7 2 2 8 22 86 5 60
2020 3 to 10 years in the federal public service 55 19 12 3 1 0 10 82 5 69
2020 11 to 20 years in the federal public service 46 24 13 4 4 3 6 76 10 71
2020 More than 20 years in the federal public service 46 16 10 6 0 0 23 80 7 19
2019 Less than 3 years in the federal public service 65 6 2 4 4 2 17 88 9 51
2019 3 to 10 years in the federal public service 61 17 9 3 1 0 8 85 5 64
2019 11 to 20 years in the federal public service 51 15 13 9 8 0 4 68 18 75
2019 More than 20 years in the federal public service 71 8 6 8 0 0 8 85 8 14
2018 3 to 10 years in the federal public service 58 19 14 4 2 0 4 80 6 57
2018 11 to 20 years in the federal public service 36 18 20 8 8 2 7 60 19 60
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