2020 Public Service Employee Survey Results for Canadian Transportation Agency by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	30	7	5	5	0	0	83	10	62
2020	Non-supervisor	46	44	2	5	3	0	0	90	8	214

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	74	21	3	2	0	95	2	62
2020	Non-supervisor	81	14	2	1	2	95	3	213
2017	Supervisor	73	16	9	0	3	89	3	33
2017	Non-supervisor	72	21	4	2	1	93	3	113
2014	Supervisor	76	16	6	2	0	92	2	48
2014	Non-supervisor	74	18	3	5	1	91	5	147

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	36	7	8	0	3	85	8	62
2020	Non-supervisor	50	31	8	8	2	1	82	10	213
2019	Supervisor	73	19	2	2	4	0	92	6	47
2019	Non-supervisor	53	33	5	5	4	0	87	8	152
2017	Supervisor	80	18	2	0	0	0	98	0	33
2017	Non-supervisor	52	41	3	1	3	0	93	3	114
2014	Supervisor	80	18	2	0	0	0	98	0	48
2014	Non-supervisor	57	34	5	2	1	0	91	4	147

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	36	8	0	3	0	88	3	61
2020	Non-supervisor	43	36	9	8	3	1	80	11	214
2019	Supervisor	46	35	2	11	2	5	85	14	46
2019	Non-supervisor	40	29	13	14	4	0	69	18	151
2018	Supervisor	45	36	7	5	6	2	82	10	41
2018	Non-supervisor	34	39	11	12	3	1	73	15	109
2017	Supervisor	54	30	3	13	0	0	84	13	33
2017	Non-supervisor	37	39	10	11	1	2	76	13	114
2014	Supervisor	54	20	8	10	4	3	76	15	48
2014	Non-supervisor	35	36	11	13	5	0	71	18	146

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	33	5	3	3	0	0	88	7	62
2020	Non-supervisor	54	28	10	5	2	0	0	83	7	212
2019	Supervisor	60	27	5	4	4	0	0	87	8	45
2019	Non-supervisor	52	27	9	6	3	1	1	81	9	152
2017	Supervisor	69	23	6	2	0	0	0	92	2	32
2017	Non-supervisor	62	29	7	0	2	0	0	91	2	113
2014	Supervisor	70	16	4	4	2	0	4	90	6	48
2014	Non-supervisor	51	34	7	5	1	1	1	86	6	147

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	30	7	6	5	82	11	62
2020	Non-supervisor	62	28	5	5	1	89	6	215
2019	Supervisor	45	31	2	11	11	76	22	47
2019	Non-supervisor	66	24	5	3	3	90	5	152
2018	Supervisor	46	35	7	6	6	81	12	41
2018	Non-supervisor	50	30	9	7	4	81	10	110
2017	Supervisor	32	53	2	11	2	85	13	33
2017	Non-supervisor	65	24	6	2	2	90	4	114
2014	Supervisor	46	25	4	10	14	71	24	48
2014	Non-supervisor	47	32	14	4	3	80	7	147

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	42	0	5	5	0	90	10	62
2020	Non-supervisor	44	37	11	7	1	0	81	8	215
2019	Supervisor	48	34	9	0	8	0	83	8	47
2019	Non-supervisor	47	34	10	6	2	0	81	8	152
2018	Supervisor	42	44	6	2	6	0	85	8	40
2018	Non-supervisor	33	37	13	12	5	0	70	17	109
2017	Supervisor	47	35	11	7	0	0	82	7	33
2017	Non-supervisor	29	41	14	11	5	0	70	16	113
2014	Supervisor	43	34	10	9	4	0	77	13	48
2014	Non-supervisor	34	42	11	9	3	1	77	12	146

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	33	10	15	5	0	0	71	20	62
2020	Non-supervisor	44	32	10	7	3	2	1	79	11	215
2019	Supervisor	37	37	8	10	9	0	0	73	19	47
2019	Non-supervisor	39	37	9	10	5	0	0	76	15	151
2018	Supervisor	35	29	11	12	13	0	0	64	24	41
2018	Non-supervisor	31	34	14	12	9	0	0	64	22	110
2017	Supervisor	34	32	17	5	12	0	0	66	17	33
2017	Non-supervisor	40	34	13	9	4	0	0	74	13	113
2014	Supervisor	36	35	12	4	13	0	0	71	17	47
2014	Non-supervisor	29	29	20	15	8	0	0	57	23	147

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	41	42	8	6	2	0	0	83	8	62
2020	Non-supervisor	43	35	11	8	3	0	0	78	11	214
2019	Supervisor	39	34	7	8	9	2	0	75	18	47
2019	Non-supervisor	35	35	7	17	6	0	0	70	23	150
2018	Supervisor	31	35	14	9	8	0	3	68	18	40
2018	Non-supervisor	30	40	11	11	8	0	0	70	19	110
2017	Supervisor	33	41	12	11	3	0	0	74	15	33
2017	Non-supervisor	30	42	10	12	6	0	0	72	18	113

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	60	31	5	2	2	0	92	3	62
2020	Non-supervisor	54	33	9	2	2	0	87	4	214
2019	Supervisor	62	22	0	4	11	0	85	15	47
2019	Non-supervisor	55	29	11	3	2	0	84	5	150
2018	Supervisor	60	29	2	8	0	0	89	8	41
2018	Non-supervisor	50	35	8	4	3	0	85	6	111
2017	Supervisor	52	40	9	0	0	0	91	0	33
2017	Non-supervisor	40	42	8	5	4	0	83	10	112
2014	Supervisor	63	25	6	6	0	0	88	6	48
2014	Non-supervisor	46	36	11	3	3	1	83	6	147

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	32	10	10	7	74	16	62
2020	Non-supervisor	44	34	10	7	4	78	12	215
2019	Supervisor	47	28	4	8	13	75	21	47
2019	Non-supervisor	40	37	10	9	5	77	14	150
2018	Supervisor	36	26	14	18	5	62	24	41
2018	Non-supervisor	30	40	12	8	10	69	18	111
2017	Supervisor	36	34	9	16	5	70	21	33
2017	Non-supervisor	35	37	7	10	11	73	20	113

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	62	28	7	1	2	0	90	3	61
2020	Non-supervisor	53	31	10	4	1	0	85	5	212
2019	Supervisor	54	39	0	3	4	0	94	6	47
2019	Non-supervisor	59	30	7	3	1	0	89	4	150
2018	Supervisor	68	25	4	2	0	0	94	2	40
2018	Non-supervisor	45	41	12	2	1	0	85	3	109
2017	Supervisor	63	30	7	0	0	0	93	0	33
2017	Non-supervisor	44	45	3	4	4	0	89	8	114
2014	Supervisor	64	27	4	2	2	0	92	4	48
2014	Non-supervisor	63	28	5	1	1	1	92	3	147

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	31	8	10	5	0	0	77	15	61
2020	Non-supervisor	36	38	13	8	2	1	0	76	11	213
2019	Supervisor	40	43	2	2	13	0	0	83	15	47
2019	Non-supervisor	33	41	11	7	5	1	1	76	13	152
2018	Supervisor	40	41	14	0	6	0	0	81	6	41
2018	Non-supervisor	35	36	13	9	6	0	0	72	16	111
2017	Supervisor	56	30	7	8	0	0	0	85	8	33
2017	Non-supervisor	33	40	9	13	3	0	1	74	17	113
2014	Supervisor	44	30	7	7	13	0	0	74	19	47
2014	Non-supervisor	27	41	16	10	6	0	0	68	16	147

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	35	6	8	8	0	0	77	16	62
2020	Non-supervisor	40	37	13	7	2	1	0	78	10	215
2019	Supervisor	45	36	9	0	9	2	0	82	9	47
2019	Non-supervisor	42	34	12	5	7	0	0	76	12	152
2018	Supervisor	48	30	7	9	6	0	0	78	15	41
2018	Non-supervisor	31	39	11	11	6	1	1	71	17	111
2017	Supervisor	53	28	11	2	5	0	0	81	8	33
2017	Non-supervisor	39	40	11	6	4	0	1	79	10	114
2014	Supervisor	54	19	11	6	10	0	0	73	17	48
2014	Non-supervisor	30	40	15	9	5	1	0	71	14	147

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	36	10	7	3	0	0	80	10	62
2020	Non-supervisor	45	35	7	8	3	1	0	82	11	214
2019	Supervisor	39	37	4	6	14	0	0	76	20	46
2019	Non-supervisor	45	35	9	5	4	0	1	81	10	149
2018	Supervisor	43	26	14	13	3	0	0	69	16	41
2018	Non-supervisor	35	35	16	6	7	0	0	71	14	111
2017	Supervisor	43	27	12	14	5	0	0	70	19	33
2017	Non-supervisor	43	32	12	9	4	0	0	75	13	113
2014	Supervisor	63	17	12	2	6	0	0	80	8	48
2014	Non-supervisor	37	36	14	8	5	1	0	73	13	147

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	37	3	3	5	0	89	8	62
2020	Non-supervisor	46	37	9	6	2	0	83	8	214
2019	Supervisor	47	38	5	5	6	0	84	10	46
2019	Non-supervisor	51	38	5	4	2	0	88	6	152
2018	Supervisor	51	30	15	4	0	0	81	4	41
2018	Non-supervisor	36	39	11	8	6	0	75	14	111
2017	Supervisor	35	45	20	0	0	0	80	0	33
2017	Non-supervisor	45	31	10	11	4	0	76	14	114
2014	Supervisor	45	28	13	8	6	0	73	14	48
2014	Non-supervisor	40	37	11	8	3	1	78	12	147

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	13	36	21	15	16	0	0	49	30	62
2020	Non-supervisor	43	35	15	4	3	0	0	78	7	213
2019	Supervisor	24	37	15	15	9	0	0	61	24	47
2019	Non-supervisor	42	37	12	5	5	0	0	79	9	150
2018	Supervisor	25	33	8	21	11	0	2	59	33	41
2018	Non-supervisor	35	34	15	10	6	1	0	69	16	111
2017	Supervisor	13	31	21	14	21	0	0	44	35	33
2017	Non-supervisor	48	37	9	2	3	0	1	86	5	114
2014	Supervisor	26	27	12	19	16	0	0	53	35	48
2014	Non-supervisor	37	39	14	7	2	1	1	77	9	146

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	16	34	29	16	5	0	0	21	50	62
2020	Non-supervisor	8	16	37	25	13	1	1	38	25	215
2019	Supervisor	13	37	25	15	11	0	0	25	50	47
2019	Non-supervisor	16	17	33	20	12	1	1	33	34	151
2018	Supervisor	17	40	31	5	6	0	3	11	58	41
2018	Non-supervisor	17	23	36	10	11	0	2	22	41	111
2017	Supervisor	17	40	29	2	12	0	0	14	57	33
2017	Non-supervisor	14	19	33	23	10	1	0	34	33	114
2014	Supervisor	12	28	31	14	15	0	0	28	41	48
2014	Non-supervisor	11	26	38	15	7	1	1	22	38	146

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	5	13	29	38	13	2	0	52	18	62
2020	Non-supervisor	3	9	18	37	27	3	2	68	13	214
2019	Supervisor	9	18	48	16	8	0	0	24	27	47
2019	Non-supervisor	6	13	23	28	24	3	3	55	20	151
2018	Supervisor	14	19	32	18	13	0	3	33	34	41
2018	Non-supervisor	13	17	32	21	15	1	1	36	31	111
2017	Supervisor	4	26	30	19	21	0	0	40	30	33
2017	Non-supervisor	13	12	34	21	19	2	1	40	25	112
2014	Supervisor	8	10	27	23	30	0	2	54	19	48
2014	Non-supervisor	9	13	26	29	17	1	4	49	23	146

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	11	38	17	20	2	0	39	23	62
2020	Non-supervisor	7	13	27	32	16	3	2	51	21	214
2019	Supervisor	10	18	35	21	16	0	0	37	28	47
2019	Non-supervisor	7	12	30	22	20	3	4	46	21	151
2018	Supervisor	7	22	25	29	14	0	3	45	29	41
2018	Non-supervisor	16	22	18	24	15	1	3	41	40	111
2017	Supervisor	4	12	27	35	18	0	4	55	17	33
2017	Non-supervisor	10	22	27	20	15	2	4	38	34	113
2014	Supervisor	12	21	27	27	14	0	0	40	33	48
2014	Non-supervisor	14	26	24	20	11	1	4	32	42	147

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	27	34	21	5	2	0	26	39	62
2020	Non-supervisor	4	10	28	33	23	1	1	57	14	214
2019	Supervisor	20	22	34	13	11	0	0	24	42	47
2019	Non-supervisor	7	10	24	26	29	1	3	57	18	150
2018	Supervisor	19	32	23	13	8	2	3	22	54	41
2018	Non-supervisor	14	17	24	18	25	1	0	44	32	110
2017	Supervisor	25	21	37	14	3	0	0	17	46	33
2017	Non-supervisor	11	11	30	19	25	2	1	46	23	113
2014	Supervisor	8	25	27	26	15	0	0	41	33	48
2014	Non-supervisor	7	17	33	26	14	1	2	41	25	146

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	23	26	18	8	0	0	26	49	62
2020	Non-supervisor	7	12	19	34	24	1	3	60	20	214
2019	Supervisor	33	25	27	10	4	0	0	14	58	47
2019	Non-supervisor	17	13	18	23	24	1	4	49	32	151
2018	Supervisor	18	29	30	10	10	0	3	21	48	41
2018	Non-supervisor	23	20	23	16	15	0	3	32	45	111
2017	Supervisor	25	38	27	6	5	0	0	11	62	33
2017	Non-supervisor	11	31	21	22	11	1	4	35	43	112
2014	Supervisor	29	35	13	6	15	2	0	22	65	48
2014	Non-supervisor	22	22	23	15	12	1	5	28	47	146

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	6	9	33	29	21	2	0	51	16	62
2020	Non-supervisor	3	6	17	38	27	7	3	71	10	214
2019	Supervisor	9	18	36	27	8	0	2	36	27	47
2019	Non-supervisor	9	13	23	20	27	6	3	51	24	150
2018	Supervisor	10	32	31	13	9	0	5	23	44	41
2018	Non-supervisor	13	18	36	15	12	5	1	29	33	109
2017	Supervisor	10	24	32	15	16	0	4	32	35	33
2017	Non-supervisor	13	15	21	27	18	2	3	48	30	113
2014	Supervisor	4	19	22	23	30	0	2	54	23	48
2014	Non-supervisor	4	7	29	32	22	3	3	57	12	146

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	10	21	31	27	11	0	0	38	31	62
2020	Non-supervisor	5	13	29	28	21	2	2	52	18	215
2019	Supervisor	12	6	49	24	9	0	0	34	17	47
2019	Non-supervisor	7	12	26	22	27	6	1	52	20	148
2018	Supervisor	9	19	33	25	10	0	5	36	30	41
2018	Non-supervisor	14	22	24	19	17	2	3	37	37	111
2017	Supervisor	8	13	36	31	13	0	0	44	21	33
2017	Non-supervisor	10	16	33	19	15	4	2	36	28	113
2014	Supervisor	6	26	37	11	17	0	2	29	33	48
2014	Non-supervisor	11	26	25	20	13	3	2	35	38	146

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	5	12	21	44	17	2	0	62	17	62
2020	Non-supervisor	1	11	25	37	23	1	1	62	13	215
2019	Supervisor	5	7	31	36	21	0	0	57	12	47
2019	Non-supervisor	2	6	24	28	37	1	2	67	9	151

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	23	16	2	8	2	5	72	11	62
2020	Non-supervisor	29	29	17	4	4	10	7	70	10	215
2019	Supervisor	42	27	11	7	7	4	2	73	15	47
2019	Non-supervisor	34	29	12	7	6	7	5	72	14	152
2018	Supervisor	38	30	8	12	6	2	5	74	18	41
2018	Non-supervisor	30	24	19	9	8	5	4	59	19	110
2017	Supervisor	52	27	10	6	2	0	3	82	8	33
2017	Non-supervisor	34	39	12	5	0	4	6	81	5	114
2014	Supervisor	51	26	8	0	10	0	5	81	11	48
2014	Non-supervisor	31	23	15	12	9	6	4	60	24	147

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	64	18	10	3	4	0	0	83	7	60
2020	Non-supervisor	57	25	7	6	3	2	0	85	9	214
2019	Supervisor	59	22	7	4	7	0	0	81	11	46
2019	Non-supervisor	46	36	5	8	3	1	0	83	11	150
2018	Supervisor	59	24	5	4	6	2	0	85	10	41
2018	Non-supervisor	48	25	10	10	7	1	0	73	17	110
2017	Supervisor	76	13	3	5	2	0	0	90	8	33
2017	Non-supervisor	56	27	7	6	4	0	0	83	10	114
2014	Supervisor	64	17	0	8	8	0	3	83	17	48
2014	Non-supervisor	47	27	9	9	7	1	0	75	16	147

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	68	24	3	3	2	0	92	5	62
2020	Non-supervisor	65	24	5	4	1	0	90	5	215
2019	Supervisor	45	44	3	4	5	0	88	9	44
2019	Non-supervisor	56	31	6	6	1	0	87	7	151
2018	Supervisor	58	32	5	2	2	0	90	5	41
2018	Non-supervisor	52	33	7	4	5	0	85	8	111
2017	Supervisor	72	23	3	2	0	0	95	2	33
2017	Non-supervisor	65	26	5	4	1	0	91	4	113
2014	Supervisor	58	25	4	4	6	3	85	10	48
2014	Non-supervisor	49	35	7	5	3	0	85	8	147

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	33	5	3	3	0	0	88	7	61
2020	Non-supervisor	51	29	12	3	1	2	1	83	5	214
2019	Supervisor	47	37	9	0	7	0	0	84	7	47
2019	Non-supervisor	47	38	7	5	1	1	1	87	6	152
2018	Supervisor	47	38	2	5	6	0	2	87	11	41
2018	Non-supervisor	42	38	11	2	5	2	0	82	7	110

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	61	23	7	0	3	7	0	90	3	62
2020	Non-supervisor	46	21	13	5	2	9	6	78	8	215

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	70	20	7	2	0	0	2	91	2	61
2020	Non-supervisor	49	24	13	5	3	4	3	78	8	215
2019	Supervisor	66	20	5	2	2	0	4	91	4	47
2019	Non-supervisor	51	26	13	3	3	1	2	80	6	152

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	24	6	8	2	0	2	83	10	62
2020	Non-supervisor	52	29	10	4	2	1	1	83	7	215
2019	Supervisor	44	37	9	4	2	2	2	85	7	47
2019	Non-supervisor	48	28	12	6	4	1	1	78	10	151
2018	Supervisor	41	25	20	5	3	3	3	70	9	41
2018	Non-supervisor	44	28	15	7	6	0	1	73	13	110
2017	Supervisor	38	35	9	6	5	0	6	78	13	33
2017	Non-supervisor	51	32	5	9	2	0	1	84	11	113
2014	Supervisor	42	31	12	4	8	0	3	75	13	48
2014	Non-supervisor	46	31	11	6	3	1	1	79	9	147

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	25	8	3	7	0	3	81	10	61
2020	Non-supervisor	57	23	10	3	3	1	2	84	6	213

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	60	26	8	3	2	0	2	86	5	62
2020	Non-supervisor	56	27	9	4	2	1	0	84	6	213
2019	Supervisor	46	29	11	9	2	0	2	78	11	47
2019	Non-supervisor	56	25	11	5	3	0	0	81	8	150
2018	Supervisor	43	27	8	10	5	3	3	75	16	41
2018	Non-supervisor	44	34	3	10	7	0	2	80	17	110
2017	Supervisor	49	17	15	7	5	0	6	71	13	33
2017	Non-supervisor	59	22	9	5	3	2	0	82	8	114
2014	Supervisor	52	18	10	11	6	0	3	72	18	48
2014	Non-supervisor	43	33	10	9	3	1	0	77	13	147

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	32	68	62
2020	Non-supervisor	33	67	215

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	71	18	5	0	2	3	2	93	2	62
2020	Non-supervisor	62	15	7	1	1	5	10	89	3	214

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	65	24	3	3	3	0	2	90	7	62
2020	Non-supervisor	67	21	6	3	2	1	0	88	6	214
2019	Supervisor	51	36	4	3	4	0	2	89	7	47
2019	Non-supervisor	61	26	8	3	2	0	1	87	5	152
2018	Supervisor	48	21	13	7	3	3	5	75	11	41
2018	Non-supervisor	53	21	13	6	6	0	0	75	12	109
2017	Supervisor	46	23	17	3	5	0	6	73	9	33
2017	Non-supervisor	71	16	6	3	3	1	0	88	6	114
2014	Supervisor	52	25	6	2	12	0	3	79	15	48
2014	Non-supervisor	53	27	11	6	3	0	0	81	9	147

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	25	12	18	3	5	65	22	62
2020	Non-supervisor	55	27	9	2	3	3	85	6	215
2019	Supervisor	29	35	13	12	9	2	66	21	47
2019	Non-supervisor	39	34	12	7	4	4	76	11	151
2018	Supervisor	32	34	9	12	13	0	66	25	40
2018	Non-supervisor	29	31	19	10	10	2	61	20	110
2017	Supervisor	32	36	14	5	8	6	72	13	33
2017	Non-supervisor	28	34	22	5	9	2	64	14	113
2014	Supervisor	29	29	19	12	8	2	60	21	48
2014	Non-supervisor	23	29	18	12	9	7	57	23	145

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	32	13	12	8	0	67	20	62
2020	Non-supervisor	52	28	11	3	4	1	81	8	214
2019	Supervisor	28	34	17	13	8	0	62	21	47
2019	Non-supervisor	37	33	12	10	6	1	72	16	151
2018	Supervisor	29	23	19	15	13	0	52	29	40
2018	Non-supervisor	28	30	17	14	10	1	58	25	110
2017	Supervisor	37	32	14	12	5	0	69	18	33
2017	Non-supervisor	27	32	20	14	7	0	59	21	114
2014	Supervisor	31	33	21	6	8	0	65	15	48
2014	Non-supervisor	24	27	21	14	11	2	52	26	147

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	35	11	13	7	2	68	20	62
2020	Non-supervisor	40	35	12	6	5	2	78	10	215
2019	Supervisor	27	29	23	11	10	0	56	21	47
2019	Non-supervisor	26	35	16	11	7	4	64	19	151
2018	Supervisor	23	31	20	18	8	0	54	26	39
2018	Non-supervisor	21	33	19	15	11	2	55	26	110
2017	Supervisor	34	28	15	15	9	0	61	24	33
2017	Non-supervisor	25	28	21	15	9	2	54	25	114
2014	Supervisor	33	36	16	8	6	0	69	15	48
2014	Non-supervisor	18	32	19	14	10	7	54	25	147

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	37	13	13	2	0	72	15	62
2020	Non-supervisor	38	35	14	9	4	1	73	13	215
2019	Supervisor	28	32	15	17	9	0	60	25	47
2019	Non-supervisor	27	28	21	12	7	6	58	20	152
2018	Supervisor	25	33	15	17	11	0	57	27	40
2018	Non-supervisor	16	35	17	16	15	1	51	32	110
2017	Supervisor	30	42	13	0	14	0	72	14	33
2017	Non-supervisor	27	37	12	14	9	0	64	24	114
2014	Supervisor	21	39	10	21	6	2	62	28	48
2014	Non-supervisor	19	27	25	13	14	2	46	28	147

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	49	34	14	3	0	0	82	3	62
2020	Non-supervisor	61	26	8	4	1	1	87	5	213
2019	Supervisor	26	52	9	6	2	4	82	9	47
2019	Non-supervisor	54	20	14	6	3	3	76	9	151

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	29	10	5	0	2	0	85	5	62
2020	Non-supervisor	57	32	7	3	1	0	0	89	4	215
2019	Supervisor	53	33	5	0	7	0	2	88	7	47
2019	Non-supervisor	50	35	10	4	1	0	0	86	5	152
2018	Supervisor	44	38	5	10	3	0	0	82	13	41
2018	Non-supervisor	34	51	7	5	4	1	0	85	9	111
2017	Supervisor	61	31	0	5	3	0	0	91	9	33
2017	Non-supervisor	43	39	12	3	4	0	0	82	6	114
2014	Supervisor	67	21	12	0	0	0	0	88	0	48
2014	Non-supervisor	41	44	12	2	1	0	0	85	3	147

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	41	13	10	7	3	69	17	61
2020	Non-supervisor	40	40	9	6	3	2	81	9	212
2019	Supervisor	21	36	17	10	13	2	59	24	47
2019	Non-supervisor	22	39	17	15	5	2	63	20	151

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	36	13	2	2	2	0	83	3	62
2020	Non-supervisor	42	33	11	6	2	4	2	80	9	213
2019	Supervisor	46	33	8	6	4	0	2	81	11	47
2019	Non-supervisor	40	34	12	7	4	2	1	76	11	152
2018	Supervisor	47	31	2	10	6	5	0	81	16	41
2018	Non-supervisor	35	28	18	10	6	1	2	65	16	110
2017	Supervisor	70	13	5	3	5	4	0	86	9	33
2017	Non-supervisor	50	26	7	7	6	4	0	79	13	114
2014	Supervisor	61	19	8	0	10	2	0	81	11	48
2014	Non-supervisor	35	32	15	9	5	4	1	70	14	147

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	38	32	20	5	2	3	73	7	62
2020	Non-supervisor	50	31	10	4	1	3	84	5	213
2019	Supervisor	36	31	14	10	7	2	69	17	47
2019	Non-supervisor	34	37	17	5	4	2	73	9	150
2018	Supervisor	42	36	14	0	6	2	80	6	41
2018	Non-supervisor	31	33	17	8	9	3	66	17	108

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	27	13	16	8	7	3	58	27	62
2020	Non-supervisor	30	20	15	9	7	16	3	62	19	213
2019	Supervisor	28	18	17	15	12	6	4	51	30	47
2019	Non-supervisor	25	23	19	9	10	10	5	56	22	152
2018	Supervisor	24	19	12	9	20	11	5	51	34	40
2018	Non-supervisor	21	17	15	13	23	8	4	42	41	110
2017	Supervisor	31	12	15	14	11	5	12	52	30	33
2017	Non-supervisor	16	19	18	17	9	19	3	44	33	114
2014	Supervisor	23	13	20	12	13	8	11	44	31	48
2014	Non-supervisor	14	12	22	14	27	9	2	29	46	147

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	37	18	8	5	0	0	69	13	62
2020	Non-supervisor	40	30	16	5	6	3	0	72	11	214
2019	Supervisor	33	27	20	13	7	0	0	60	20	47
2019	Non-supervisor	32	32	18	5	7	5	1	68	13	149
2018	Supervisor	24	38	11	16	10	0	0	63	26	41
2018	Non-supervisor	29	30	14	13	11	3	0	61	24	110
2017	Supervisor	30	36	11	17	2	4	0	69	19	33
2017	Non-supervisor	36	40	8	8	6	2	0	78	14	114
2014	Supervisor	41	30	10	10	6	2	0	73	17	48
2014	Non-supervisor	31	37	14	5	10	1	1	70	16	147

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	33	18	7	15	0	1	60	22	61
2020	Non-supervisor	28	25	22	11	7	3	4	57	20	214
2019	Supervisor	22	26	10	15	17	4	7	53	36	47
2019	Non-supervisor	21	26	20	9	14	4	6	52	26	151
2018	Supervisor	17	21	10	20	22	6	5	43	47	41
2018	Non-supervisor	23	22	21	12	20	2	1	46	33	110
2017	Supervisor	21	19	14	20	19	2	5	43	42	33
2017	Non-supervisor	23	29	16	13	16	2	0	54	30	114
2014	Supervisor	20	21	8	27	13	0	11	46	45	48
2014	Non-supervisor	16	15	19	22	21	4	4	33	47	147

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	11	25	3	2	0	3	69	5	61
2020	Non-supervisor	62	16	9	6	2	1	4	82	8	215
2019	Supervisor	59	22	6	4	4	2	2	85	9	47
2019	Non-supervisor	65	18	7	3	2	1	5	87	6	152

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	69	14	10	2	2	0	3	86	3	62
2020	Non-supervisor	66	15	9	5	1	1	2	84	7	215
2019	Supervisor	64	17	15	0	0	2	2	85	0	47
2019	Non-supervisor	56	24	9	4	1	0	5	84	6	152

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	74	5	10	6	3	0	2	80	10	62
2020	Non-supervisor	81	6	3	2	0	4	3	94	3	215
2019	Supervisor	74	12	0	3	4	4	2	92	8	47
2019	Non-supervisor	76	7	4	1	3	2	7	92	3	152

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	80	7	3	0	0	0	10	96	0	62
2020	Non-supervisor	78	8	4	0	0	1	9	95	1	215
2019	Supervisor	88	4	0	0	0	4	4	100	0	47
2019	Non-supervisor	79	3	0	2	1	2	13	97	3	150

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	42	15	6	3	0	75	10	62
2020	Non-supervisor	31	42	15	6	1	4	77	8	214
2019	Supervisor	36	39	14	6	5	0	75	11	47
2019	Non-supervisor	32	36	20	4	3	4	72	7	152
2018	Supervisor	34	36	14	5	11	0	70	15	41
2018	Non-supervisor	25	30	25	13	7	0	55	20	109
2017	Supervisor	35	46	12	2	5	0	81	8	33
2017	Non-supervisor	30	40	18	7	5	2	70	12	114

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	33	11	8	2	0	79	10	62
2020	Non-supervisor	51	33	9	3	2	1	86	6	212
2019	Supervisor	41	38	15	3	2	0	79	6	47
2019	Non-supervisor	43	42	8	5	3	0	85	7	152
2018	Supervisor	44	39	7	7	3	0	82	11	41
2018	Non-supervisor	40	33	14	5	4	3	75	10	110
2017	Supervisor	57	21	11	8	3	0	78	11	33
2017	Non-supervisor	44	40	12	1	1	2	86	2	113
2014	Supervisor	53	33	2	6	4	2	87	11	48
2014	Non-supervisor	42	36	16	1	3	2	79	5	147

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	30	10	3	3	3	83	7	61
2020	Non-supervisor	50	37	7	1	1	3	90	2	215
2019	Supervisor	45	43	10	0	2	0	88	2	47
2019	Non-supervisor	49	36	9	3	1	2	87	4	149
2018	Supervisor	53	22	10	5	6	4	78	11	41
2018	Non-supervisor	40	33	19	4	1	3	75	5	110
2017	Supervisor	50	31	13	3	3	0	81	6	33
2017	Non-supervisor	44	31	16	1	1	6	80	2	114
2014	Supervisor	54	40	2	2	2	0	94	4	48
2014	Non-supervisor	44	37	15	1	0	3	84	1	147

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	25	20	2	2	12	0	73	4	61
2020	Non-supervisor	40	36	12	2	3	6	0	82	5	215

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	20	8	3	3	3	3	84	7	62
2020	Non-supervisor	50	28	8	3	3	5	3	85	6	215

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	24	8	5	5	82	10	62
2020	Non-supervisor	66	25	4	3	1	91	5	214
2019	Supervisor	52	25	17	4	2	77	7	47
2019	Non-supervisor	57	32	6	3	2	89	5	150
2018	Supervisor	47	30	8	7	8	77	15	41
2018	Non-supervisor	45	35	7	9	5	79	13	110
2017	Supervisor	57	30	5	2	5	88	8	33
2017	Non-supervisor	51	36	5	5	2	87	8	113
2014	Supervisor	53	31	4	6	6	83	13	48
2014	Non-supervisor	46	34	10	7	3	81	9	147

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	19	13	0	8	0	79	8	62
2020	Non-supervisor	56	29	10	3	2	0	85	5	214
2019	Supervisor	42	32	14	3	9	0	74	12	47
2019	Non-supervisor	46	33	12	4	4	0	79	9	152
2018	Supervisor	38	26	17	8	11	0	64	19	41
2018	Non-supervisor	36	31	15	7	11	0	67	18	109
2017	Supervisor	42	34	8	6	11	0	75	17	33
2017	Non-supervisor	37	29	15	10	7	1	67	18	114
2014	Supervisor	38	38	8	10	6	0	76	17	48
2014	Non-supervisor	36	30	17	6	8	2	68	15	147

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	23	7	2	10	81	12	60
2020	Non-supervisor	54	32	7	4	2	86	6	214
2019	Supervisor	47	26	13	4	9	73	14	46
2019	Non-supervisor	45	34	10	7	4	79	11	152
2018	Supervisor	36	17	27	12	8	53	20	40
2018	Non-supervisor	36	31	15	6	13	67	19	110
2017	Supervisor	37	32	21	5	5	68	11	33
2017	Non-supervisor	40	26	13	11	9	67	20	114
2014	Supervisor	38	40	6	12	4	77	17	48
2014	Non-supervisor	36	35	12	9	7	72	16	146

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	53	20	13	6	5	3	0	75	11	62
2020	Non-supervisor	44	28	15	8	3	2	0	74	11	215
2019	Supervisor	43	29	13	2	11	0	2	73	14	47
2019	Non-supervisor	38	23	22	10	5	2	0	63	15	152
2018	Supervisor	35	12	17	19	14	3	0	48	35	41
2018	Non-supervisor	33	24	17	11	15	1	0	57	25	110
2017	Supervisor	42	5	31	3	17	0	2	48	20	33
2017	Non-supervisor	32	26	13	11	12	3	3	62	25	114
2014	Supervisor	33	31	10	13	10	0	3	66	24	48
2014	Non-supervisor	31	27	11	13	11	4	3	62	26	147

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Supervisor	32	40	28	62
2020	Non-supervisor	18	41	41	215
2019	Supervisor	34	39	27	46
2019	Non-supervisor	27	38	35	152
2018	Supervisor	40	22	38	41
2018	Non-supervisor	34	28	38	111
2017	Supervisor	39	21	40	33
2017	Non-supervisor	35	34	31	114
2014	Supervisor	44	33	23	48
2014	Non-supervisor	24	42	34	147

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Supervisor	24	20	51	5	0	0	20
2020	Non-supervisor	5	24	45	8	10	8	38
2019	Supervisor	29	13	58	0	0	0	16
2019	Non-supervisor	13	17	54	0	12	5	41
2018	Supervisor	12	18	64	0	0	6	16
2018	Non-supervisor	14	23	58	3	3	0	38
2017	Supervisor	6	8	86	0	0	0	14
2017	Non-supervisor	10	14	58	11	7	0	39
2014	Supervisor	34	15	51	0	9999	0	21
2014	Non-supervisor	20	21	51	0	9999	9	35

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	17	83	61
2020	Non-supervisor	8	92	214
2019	Supervisor	11	89	47
2019	Non-supervisor	12	88	152
2018	Supervisor	20	80	41
2018	Non-supervisor	16	84	110

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	50	50	10
2020	Non-supervisor	44	56	16

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	10
2020	Non-supervisor	0	100	16

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	10
2020	Non-supervisor	0	100	16

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	49	51	10
2020	Non-supervisor	44	56	16

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	10
2020	Non-supervisor	0	100	16

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	10
2020	Non-supervisor	0	100	16

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	52	48	10
2020	Non-supervisor	32	68	16

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	10
2020	Non-supervisor	0	100	16

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	10
2020	Non-supervisor	0	100	16

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	10
2020	Non-supervisor	0	100	16

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	51	49	10
2020	Non-supervisor	50	50	16

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	10
2020	Non-supervisor	0	100	16

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	51	49	10
2020	Non-supervisor	69	31	16

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	23	19	13	5	10	28	3	60	21	62
2020	Non-supervisor	18	11	13	5	4	35	14	57	18	215
2019	Supervisor	24	27	12	7	4	19	7	68	16	47
2019	Non-supervisor	17	13	16	11	6	28	9	48	27	152
2018	Supervisor	25	24	16	2	8	25	0	64	14	41
2018	Non-supervisor	17	15	18	6	5	33	6	53	18	110
2017	Supervisor	24	30	11	0	5	20	10	77	8	33
2017	Non-supervisor	11	12	22	5	3	35	11	43	16	114
2014	Supervisor	16	19	24	6	10	19	5	46	22	48
2014	Non-supervisor	12	11	14	12	15	30	5	36	42	146

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	27	20	3	3	5	0	72	7	62
2020	Non-supervisor	44	26	9	4	4	12	2	81	9	215
2019	Supervisor	46	26	15	7	2	4	0	75	10	47
2019	Non-supervisor	32	32	17	5	3	10	1	72	9	151
2018	Supervisor	41	30	7	7	6	9	0	78	14	41
2018	Non-supervisor	30	24	15	9	3	16	3	67	15	110
2017	Supervisor	46	32	14	0	5	3	0	80	6	33
2017	Non-supervisor	36	22	22	4	3	10	2	67	8	111
2014	Supervisor	34	25	21	6	10	4	0	61	17	48
2014	Non-supervisor	23	24	19	9	13	12	0	53	26	146

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	13	87	41
2018	Non-supervisor	11	89	110

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	16	18	3	5	28	5	61	12	61
2020	Non-supervisor	22	9	15	2	2	39	13	63	8	215
2019	Supervisor	26	18	15	0	2	24	15	72	4	46
2019	Non-supervisor	20	14	21	2	2	35	6	57	7	152
2018	Supervisor	26	27	6	2	6	23	9	79	12	41
2018	Non-supervisor	20	15	20	0	5	34	6	59	8	109
2017	Supervisor	29	9	17	0	5	31	9	62	9	33
2017	Non-supervisor	8	16	23	0	1	41	11	49	2	113
2014	Supervisor	27	18	15	4	2	25	9	69	9	48
2014	Non-supervisor	15	17	15	3	5	38	8	59	14	147

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	18	18	3	5	10	0	71	9	61
2020	Non-supervisor	42	26	13	2	2	12	2	80	5	215
2019	Supervisor	46	29	14	0	2	8	0	82	3	47
2019	Non-supervisor	38	28	20	2	2	10	1	74	4	151
2018	Supervisor	49	28	5	2	6	7	2	86	9	41
2018	Non-supervisor	35	21	16	2	4	20	2	72	8	110
2017	Supervisor	47	33	6	0	5	9	0	88	6	33
2017	Non-supervisor	25	38	18	1	2	14	2	75	4	114
2014	Supervisor	44	29	13	4	4	6	0	78	9	48
2014	Non-supervisor	28	25	18	3	4	21	2	69	9	147

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	49	21	18	3	8	0	0	70	12	62
2020	Non-supervisor	61	12	12	5	7	0	3	75	12	215

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	33	8	2	3	0	0	87	5	62
2020	Non-supervisor	54	24	13	4	3	0	1	80	8	214
2019	Supervisor	61	29	4	4	2	0	0	90	6	47
2019	Non-supervisor	54	22	14	4	4	0	2	77	8	151
2018	Supervisor	52	22	12	8	0	0	6	79	8	41
2018	Non-supervisor	38	31	14	7	6	1	2	71	14	110
2017	Supervisor	46	27	9	8	6	0	4	76	15	32
2017	Non-supervisor	39	26	20	6	7	0	3	67	13	113

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	3	21	24	35	16	0	0	24	51	62
2020	Non-supervisor	27	24	29	12	7	0	1	51	20	214
2019	Supervisor	19	23	26	10	22	0	0	42	32	47
2019	Non-supervisor	38	27	12	13	9	0	1	65	22	151
2018	Supervisor	7	26	26	15	26	0	0	33	41	41
2018	Non-supervisor	17	23	28	15	16	0	0	41	31	111
2017	Supervisor	4	13	32	31	20	0	0	17	51	33
2017	Non-supervisor	24	24	20	18	10	1	2	50	29	114

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	24	21	33	10	0	0	36	43	62
2020	Non-supervisor	38	24	21	10	6	0	1	62	16	215
2019	Supervisor	26	14	29	16	16	0	0	39	32	47
2019	Non-supervisor	42	28	14	6	7	1	2	73	13	151
2018	Supervisor	16	11	27	20	25	0	0	27	45	41
2018	Non-supervisor	30	19	22	16	12	1	1	50	28	110
2017	Supervisor	8	31	24	16	20	0	0	39	37	33
2017	Non-supervisor	29	28	19	11	11	0	3	58	23	113

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	8	19	30	25	17	0	0	28	42	62
2020	Non-supervisor	39	23	18	10	7	1	2	63	18	213
2019	Supervisor	13	28	23	12	24	0	0	40	37	47
2019	Non-supervisor	38	25	14	11	12	0	1	63	22	148
2018	Supervisor	12	15	25	21	25	0	3	28	46	40
2018	Non-supervisor	21	16	25	16	22	0	1	37	38	109
2017	Supervisor	11	23	17	28	20	0	0	34	49	33
2017	Non-supervisor	25	18	21	18	15	0	3	45	33	114

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	22	22	21	7	2	49	28	61
2020	Non-supervisor	57	22	13	2	2	3	82	4	213
2019	Supervisor	36	27	11	8	15	2	65	24	47
2019	Non-supervisor	62	20	10	2	3	4	85	5	149
2018	Supervisor	30	21	18	15	13	3	53	28	40
2018	Non-supervisor	48	19	15	4	7	5	72	12	107
2017	Supervisor	25	27	25	17	7	0	52	24	33
2017	Non-supervisor	52	21	13	2	4	8	80	6	113

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	23	32	13	7	2	48	20	62
2020	Non-supervisor	46	22	16	10	6	0	69	15	215
2019	Supervisor	34	36	7	10	11	2	71	21	47
2019	Non-supervisor	52	24	15	4	4	1	76	8	151
2018	Supervisor	27	25	15	17	16	0	52	32	41
2018	Non-supervisor	39	26	16	10	9	1	65	19	109
2017	Supervisor	25	32	18	9	17	0	57	26	33
2017	Non-supervisor	42	35	13	5	3	2	78	8	113

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	28	21	3	10	0	2	66	13	62
2020	Non-supervisor	44	18	14	7	8	1	8	68	17	214

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	33	27	26	9	3	0	0	61	13	62
2020	Non-supervisor	47	28	13	6	3	1	2	77	9	214
2019	Supervisor	34	38	14	4	10	0	0	72	14	47
2019	Non-supervisor	46	26	17	4	5	1	2	74	9	150
2018	Supervisor	35	23	23	9	8	0	3	59	18	40
2018	Non-supervisor	33	31	24	6	6	0	0	63	12	108
2017	Supervisor	49	21	15	10	5	0	0	70	15	33
2017	Non-supervisor	36	31	16	11	4	0	2	69	15	113

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	8	35	34	19	3	0	44	23	62
2020	Non-supervisor	34	36	15	9	4	1	71	14	213
2019	Supervisor	18	39	11	16	16	0	57	32	47
2019	Non-supervisor	33	33	16	9	6	2	67	16	149
2018	Supervisor	16	15	34	19	17	0	30	36	40
2018	Non-supervisor	28	24	22	12	14	1	52	26	110
2017	Supervisor	15	23	28	22	11	2	38	33	33
2017	Non-supervisor	22	36	19	11	9	3	60	21	113

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	33	20	8	3	0	0	68	12	61
2020	Non-supervisor	43	29	17	7	3	1	0	73	10	213
2019	Supervisor	30	48	4	4	14	0	0	78	18	47
2019	Non-supervisor	40	26	18	11	5	0	1	66	16	149
2018	Supervisor	22	41	15	12	11	0	0	63	22	40
2018	Non-supervisor	34	20	19	16	10	1	1	55	26	110
2017	Supervisor	36	24	14	17	6	0	2	62	24	33
2017	Non-supervisor	32	27	19	8	11	0	3	60	19	113

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	21	14	8	5	0	73	13	62
2020	Non-supervisor	57	22	9	6	4	1	81	10	214
2019	Supervisor	59	23	5	6	7	0	82	13	46
2019	Non-supervisor	54	25	11	6	4	1	79	10	150

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	32	23	18	0	0	0	59	18	62
2020	Non-supervisor	28	30	22	10	9	0	1	58	19	213

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	38	29	6	3	0	0	61	10	62
2020	Non-supervisor	41	29	16	8	5	0	1	71	13	214
2019	Supervisor	51	23	12	11	3	0	0	74	14	47
2019	Non-supervisor	48	32	11	5	4	0	1	80	9	149
2018	Supervisor	37	34	15	12	2	0	0	70	14	40
2018	Non-supervisor	41	24	22	7	7	0	0	64	14	110
2017	Supervisor	46	14	13	18	9	0	0	61	26	33
2017	Non-supervisor	42	27	15	9	3	1	3	72	13	113

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	64	25	6	3	0	2	90	3	61
2020	Non-supervisor	58	26	11	2	2	2	85	4	213
2019	Supervisor	87	4	8	0	0	0	92	0	47
2019	Non-supervisor	68	22	4	2	3	1	91	5	150
2018	Supervisor	79	10	3	8	0	0	89	8	40
2018	Non-supervisor	61	20	10	2	6	2	82	8	110
2017	Supervisor	82	18	0	0	0	0	100	0	33
2017	Non-supervisor	71	16	5	2	1	4	91	4	114

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	49	32	8	8	2	0	0	81	10	61
2020	Non-supervisor	46	33	16	4	1	0	0	79	5	211

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	74	10	7	0	0	0	9	93	0	61
2020	Non-supervisor	76	10	3	1	0	1	7	95	2	211
2019	Supervisor	87	2	0	0	0	2	9	100	0	46
2019	Non-supervisor	82	6	3	1	2	0	6	94	3	149
2018	Supervisor	91	0	0	3	0	3	3	97	3	39
2018	Non-supervisor	75	11	4	3	1	0	5	91	4	109

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	80	7	8	2	3	0	0	87	5	61
2020	Non-supervisor	82	5	3	3	3	1	3	91	6	207
2019	Supervisor	77	8	8	3	4	0	0	85	7	47
2019	Non-supervisor	72	10	6	2	5	1	4	87	7	149
2018	Supervisor	77	5	5	5	6	0	3	84	11	40
2018	Non-supervisor	69	13	5	1	7	0	5	86	8	110
2017	Supervisor	87	5	0	0	8	0	0	92	8	33
2017	Non-supervisor	76	11	4	3	2	1	4	91	5	113

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	69	18	10	3	0	0	0	87	3	61
2020	Non-supervisor	74	13	6	3	0	1	2	90	4	212
2019	Supervisor	55	24	11	0	7	0	2	81	7	47
2019	Non-supervisor	69	19	6	3	1	0	3	91	3	151
2018	Supervisor	57	22	10	3	6	0	2	81	9	41
2018	Non-supervisor	55	28	10	4	0	1	3	86	4	111
2017	Supervisor	70	21	6	2	0	0	0	91	2	33
2017	Non-supervisor	65	20	6	3	2	0	4	88	6	114

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	64	16	10	5	5	0	0	81	10	61
2020	Non-supervisor	72	11	7	4	3	1	2	85	8	212
2019	Supervisor	60	24	6	2	6	0	2	85	8	47
2019	Non-supervisor	64	16	6	5	6	0	3	83	11	150
2018	Supervisor	52	20	7	7	8	0	5	76	16	41
2018	Non-supervisor	55	19	12	5	7	0	3	76	12	110
2017	Supervisor	58	11	9	11	5	0	6	73	17	33
2017	Non-supervisor	71	14	8	3	1	0	3	88	4	114

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	28	10	1	3	0	0	85	5	61
2020	Non-supervisor	70	4	2	1	0	0	23	96	1	211
2019	Supervisor	59	21	12	0	4	2	2	84	4	45
2019	Non-supervisor	68	5	1	1	0	0	26	97	2	151
2018	Supervisor	51	34	10	2	2	0	0	85	5	41
2018	Non-supervisor	64	5	1	0	0	1	29	99	0	107
2017	Supervisor	46	35	16	2	0	0	0	82	2	33
2017	Non-supervisor	59	4	2	2	0	0	34	95	3	113

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	71	16	8	3	2	0	0	87	5	62
2020	Non-supervisor	76	10	5	1	0	1	6	93	2	215
2019	Supervisor	83	13	2	0	0	0	2	98	0	46
2019	Non-supervisor	76	8	6	1	0	0	8	92	1	151
2018	Supervisor	78	12	5	0	0	0	5	95	0	41
2018	Non-supervisor	62	13	9	3	3	1	9	84	6	109
2017	Supervisor	69	20	7	0	3	0	0	89	3	32
2017	Non-supervisor	72	15	5	2	2	0	4	90	4	114

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	74	16	5	0	2	0	3	93	2	62
2020	Non-supervisor	46	15	15	9	12	0	3	63	21	214
2019	Supervisor	87	2	7	2	0	0	2	91	2	45
2019	Non-supervisor	63	11	9	4	9	0	5	77	14	152
2018	Supervisor	79	14	0	0	2	0	5	98	2	41
2018	Non-supervisor	63	11	4	7	10	0	4	78	18	110
2017	Supervisor	75	11	9	3	2	0	0	86	5	33
2017	Non-supervisor	61	12	9	3	7	1	6	80	11	114

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	24	13	2	0	0	2	85	2	62
2020	Non-supervisor	52	27	13	5	1	0	1	81	7	214
2019	Supervisor	84	8	6	0	0	0	2	94	0	46
2019	Non-supervisor	64	17	11	5	1	0	2	83	6	151
2018	Supervisor	74	15	5	0	0	0	5	94	0	41
2018	Non-supervisor	56	21	12	3	3	1	4	81	6	110
2017	Supervisor	72	14	11	0	3	0	0	86	3	33
2017	Non-supervisor	54	29	13	1	0	0	3	86	1	114

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	37	15	3	0	0	0	82	3	62
2020	Non-supervisor	36	40	14	7	2	1	1	77	9	213

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	34	33	16	5	46	21	62
2020	Non-supervisor	19	39	32	8	3	57	11	215
2019	Supervisor	7	39	32	19	3	46	22	47
2019	Non-supervisor	27	36	27	8	2	64	9	152
2018	Supervisor	7	31	32	19	12	38	30	41
2018	Non-supervisor	17	29	33	13	8	47	20	110
2017	Supervisor	7	19	35	18	22	26	40	33
2017	Non-supervisor	17	32	38	8	5	49	13	114

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	6	31	39	22	2	24	37	62
2020	Non-supervisor	5	11	43	25	15	41	16	214
2019	Supervisor	9	23	47	12	9	21	32	47
2019	Non-supervisor	6	15	35	23	21	43	22	149
2018	Supervisor	19	17	40	13	10	23	37	40
2018	Non-supervisor	14	14	35	22	15	37	29	110
2017	Supervisor	10	36	25	29	0	29	46	33
2017	Non-supervisor	8	12	35	29	16	45	20	114

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	32	13	5	0	0	82	5	62
2020	Non-supervisor	58	30	6	3	2	2	90	5	215
2019	Supervisor	46	40	9	0	2	2	88	2	47
2019	Non-supervisor	44	34	14	3	1	4	81	4	152
2018	Supervisor	47	39	7	3	0	4	89	3	41
2018	Non-supervisor	42	36	11	5	4	2	80	9	109
2017	Supervisor	58	25	16	2	0	0	82	2	33
2017	Non-supervisor	46	37	9	4	4	1	83	8	114

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	34	13	6	3	0	0	77	10	62
2020	Non-supervisor	53	30	8	3	4	3	0	85	7	214

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	41	30	8	13	7	2	0	72	20	62
2020	Non-supervisor	44	27	14	7	6	2	0	73	13	215

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	27	7	11	3	0	0	79	15	61
2020	Non-supervisor	56	27	6	3	2	4	1	88	6	214

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	42	12	10	5	0	74	15	62
2020	Non-supervisor	48	28	15	3	5	1	77	8	214
2019	Supervisor	32	34	7	17	5	5	70	23	46
2019	Non-supervisor	34	38	15	7	4	2	74	11	152
2018	Supervisor	22	44	13	14	8	0	65	22	41
2018	Non-supervisor	31	33	13	13	9	1	65	23	111
2017	Supervisor	19	30	20	25	5	0	50	30	33
2017	Non-supervisor	26	40	12	11	7	4	68	19	114

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	61	27	7	3	2	0	0	88	5	62
2020	Non-supervisor	60	30	4	3	1	2	0	91	4	215

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	67	23	5	3	2	0	0	90	5	62
2020	Non-supervisor	64	27	5	1	1	2	0	93	2	215

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	31	8	3	0	0	0	88	3	62
2020	Non-supervisor	54	33	8	1	1	2	1	89	3	214

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	64	26	7	2	0	0	2	92	2	62
2020	Non-supervisor	60	29	5	2	1	2	1	92	3	215

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	80	13	2	2	2	0	2	95	3	62
2020	Non-supervisor	82	14	1	0	0	2	0	98	1	214

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	31	5	3	0	2	0	91	3	62
2020	Non-supervisor	61	29	5	2	1	2	0	92	3	215

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	63	21	8	5	3	0	0	84	8	62
2020	Non-supervisor	56	25	10	4	4	1	0	82	8	215

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	62	24	10	3	0	0	0	87	3	62
2020	Non-supervisor	69	23	5	0	1	1	0	93	2	215

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	39	13	11	0	2	0	75	12	62
2019	Supervisor	39	36	6	6	7	0	6	80	14	47

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	100	0	62

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	34	13	19	3	0	0	65	22	62

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	13	87	62
2020	Non-supervisor	9	91	213

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	11	89	62
2020	Non-supervisor	12	88	213
2019	Supervisor	10	90	47
2019	Non-supervisor	21	79	152
2017	Non-supervisor	14	86	114
2014	Supervisor	19	81	48
2014	Non-supervisor	12	88	147

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-supervisor	89	11	16
2014	Non-supervisor	89	11	18

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2017	Non-supervisor	68	25	0	0	0	7	0	100	0	14
2014	Non-supervisor	56	32	12	0	0	0	0	88	0	16

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	23	10	7	2	2	3	81	9	61
2020	Non-supervisor	60	26	6	3	0	1	3	90	3	214

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	20	69	11	0	78	22	62
2020	Non-supervisor	16	63	19	3	80	20	215

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	41	59	12
2020	Non-supervisor	53	47	34

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	33	17	25	8	17	0	0	50	25	12
2020	Non-supervisor	41	29	15	6	6	0	3	72	12	34

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	0	8	25	17	33	9	8	10	60	12
2020	Non-supervisor	23	12	18	17	15	0	15	41	38	34

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	11	16	8	5	3	5	68	14	62
2020	Non-supervisor	53	14	8	4	2	1	17	82	8	214
2019	Supervisor	59	12	11	7	2	0	9	79	9	47
2019	Non-supervisor	52	13	10	9	7	0	8	71	18	151
2018	Supervisor	65	7	6	2	6	0	13	84	9	41
2018	Non-supervisor	57	11	8	6	6	3	9	77	14	111

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Canadian Transportation Agency by Question 83. Are you a supervisor?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.