2020 Public Service Employee Survey Results for Canadian Transportation Agency by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	43	46	0	6	4	0	0	90	10	48
2020	Non-visible minority	48	40	4	5	3	0	0	88	8	226

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	79	19	0	2	0	98	2	47
2020	Non-visible minority	80	14	3	1	2	94	3	226
2017	Visible minority	83	17	0	0	0	100	0	22
2017	Non-visible minority	71	20	5	2	1	92	4	122
2014	Visible minority	87	8	0	5	0	95	5	22
2014	Non-visible minority	72	18	5	4	1	91	5	171

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	27	11	10	4	2	75	15	48
2020	Non-visible minority	50	32	7	8	1	1	84	9	225
2019	Visible minority	55	32	7	3	3	0	87	6	31
2019	Non-visible minority	60	29	4	4	3	0	88	8	163
2017	Visible minority	61	31	8	0	0	0	92	0	22
2017	Non-visible minority	57	37	3	1	2	0	94	3	123
2014	Visible minority	69	22	5	0	5	0	91	5	22
2014	Non-visible minority	62	32	4	2	1	0	93	3	171

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	36	11	6	4	2	78	11	47
2020	Non-visible minority	46	35	8	6	3	0	82	9	226
2019	Visible minority	54	17	13	13	3	0	71	16	31
2019	Non-visible minority	39	34	11	13	3	1	73	16	161
2018	Visible minority	49	25	17	5	5	0	74	9	27
2018	Non-visible minority	33	41	9	12	3	1	75	15	122
2017	Visible minority	33	49	14	4	0	0	82	4	22
2017	Non-visible minority	42	34	8	13	1	2	77	15	123
2014	Visible minority	47	31	4	18	0	0	78	18	22
2014	Non-visible minority	39	33	11	11	5	1	72	17	170

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	47	30	11	9	4	0	0	77	13	47
2020	Non-visible minority	56	29	9	4	2	0	0	86	5	225
2019	Visible minority	56	16	9	0	13	3	3	76	13	31
2019	Non-visible minority	55	29	7	6	1	1	1	85	7	161
2017	Visible minority	86	14	0	0	0	0	0	100	0	21
2017	Non-visible minority	59	31	7	1	2	0	0	90	2	122
2014	Visible minority	55	27	9	9	0	0	0	82	9	22
2014	Non-visible minority	55	30	6	4	2	1	2	88	6	171

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	54	27	6	10	2	81	12	48
2020	Non-visible minority	60	29	5	4	2	89	6	227
2019	Visible minority	74	10	3	6	7	84	13	31
2019	Non-visible minority	61	29	4	3	3	89	7	163
2018	Visible minority	61	18	14	4	4	79	7	27
2018	Non-visible minority	46	35	7	7	5	81	12	123
2017	Visible minority	71	25	4	0	0	96	0	22
2017	Non-visible minority	57	30	6	5	3	87	7	123
2014	Visible minority	56	9	27	4	4	64	8	22
2014	Non-visible minority	47	32	10	6	6	79	11	171

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	42	15	4	2	0	79	6	48
2020	Non-visible minority	47	37	8	7	2	0	84	8	227
2019	Visible minority	52	16	21	3	7	0	69	10	31
2019	Non-visible minority	48	37	8	4	3	0	85	7	163
2018	Visible minority	47	18	20	11	4	0	65	15	26
2018	Non-visible minority	33	44	9	10	5	0	76	15	122
2017	Visible minority	20	50	20	9	0	0	71	9	21
2017	Non-visible minority	36	38	11	10	4	0	74	14	123
2014	Visible minority	55	23	14	4	4	0	78	8	22
2014	Non-visible minority	33	43	10	10	3	1	77	13	170

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	34	14	4	6	4	2	74	11	48
2020	Non-visible minority	44	33	9	10	3	1	0	78	13	227
2019	Visible minority	41	36	12	3	7	0	0	77	10	30
2019	Non-visible minority	38	37	8	11	5	0	0	76	16	163
2018	Visible minority	44	15	18	8	15	0	0	59	23	27
2018	Non-visible minority	29	36	12	13	9	0	0	66	22	123
2017	Visible minority	42	35	14	3	6	0	0	76	9	21
2017	Non-visible minority	39	33	13	9	6	0	0	72	15	123
2014	Visible minority	41	23	18	13	4	0	0	65	17	22
2014	Non-visible minority	29	31	17	13	10	0	0	60	23	170

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	44	6	8	2	0	0	83	11	48
2020	Non-visible minority	43	36	11	8	3	0	0	79	10	226
2019	Visible minority	51	20	9	20	0	0	0	70	20	30
2019	Non-visible minority	33	39	6	14	7	1	0	72	21	162
2018	Visible minority	35	45	4	4	13	0	0	80	17	26
2018	Non-visible minority	29	38	13	12	7	0	1	68	19	123
2017	Visible minority	37	44	11	8	0	0	0	81	8	21
2017	Non-visible minority	31	40	10	12	7	0	0	71	19	123

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	56	33	8	0	2	0	89	2	48
2020	Non-visible minority	55	32	8	3	2	0	87	5	226
2019	Visible minority	63	17	17	3	0	0	80	3	30
2019	Non-visible minority	56	29	7	4	4	0	85	8	162
2018	Visible minority	64	28	5	0	4	0	92	4	27
2018	Non-visible minority	51	34	7	6	2	0	85	7	124
2017	Visible minority	62	27	11	0	0	0	89	0	21
2017	Non-visible minority	40	44	7	5	4	0	84	9	122
2014	Visible minority	64	27	4	5	0	0	91	5	22
2014	Non-visible minority	48	34	11	3	2	1	83	6	171

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	42	8	6	4	81	11	48
2020	Non-visible minority	44	32	11	8	5	76	13	227
2019	Visible minority	41	30	16	6	7	71	13	30
2019	Non-visible minority	42	36	7	8	7	78	15	162
2018	Visible minority	40	37	8	0	15	77	15	27
2018	Non-visible minority	29	37	14	13	8	66	20	124
2017	Visible minority	34	44	4	12	6	78	18	21
2017	Non-visible minority	37	34	8	11	10	72	20	123

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	53	38	9	0	0	0	91	0	47
2020	Non-visible minority	55	29	9	5	1	0	85	6	224
2019	Visible minority	54	23	16	3	4	0	77	7	30
2019	Non-visible minority	59	34	3	2	2	0	93	4	162
2018	Visible minority	54	26	17	4	0	0	79	4	26
2018	Non-visible minority	50	40	8	2	1	0	90	3	122
2017	Visible minority	47	47	5	0	0	0	95	0	22
2017	Non-visible minority	49	40	3	4	3	0	89	7	123
2014	Visible minority	72	19	5	4	0	0	91	4	22
2014	Non-visible minority	63	29	5	1	2	1	92	3	171

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	42	27	21	6	2	2	0	70	9	48
2020	Non-visible minority	37	39	10	9	3	1	0	77	12	224
2019	Visible minority	31	35	16	3	13	0	3	68	16	31
2019	Non-visible minority	37	42	8	6	6	1	1	80	13	163
2018	Visible minority	40	45	4	0	12	0	0	85	12	27
2018	Non-visible minority	36	36	15	8	5	0	0	71	14	124
2017	Visible minority	49	32	12	7	0	0	0	81	7	22
2017	Non-visible minority	38	38	8	13	3	0	1	76	15	122
2014	Visible minority	28	31	32	9	0	0	0	59	9	22
2014	Non-visible minority	30	40	12	9	9	0	0	70	18	170

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	39	8	10	2	0	0	79	13	48
2020	Non-visible minority	40	36	12	7	4	1	0	77	11	227
2019	Visible minority	40	31	10	7	12	0	0	71	19	31
2019	Non-visible minority	43	36	11	3	7	0	0	79	9	163
2018	Visible minority	48	30	4	4	12	4	0	81	16	27
2018	Non-visible minority	32	38	12	12	5	0	1	71	17	124
2017	Visible minority	55	33	8	0	4	0	0	88	4	22
2017	Non-visible minority	41	39	10	5	5	0	1	80	9	123
2014	Visible minority	37	41	13	9	0	0	0	78	9	22
2014	Non-visible minority	35	35	14	8	7	1	0	70	16	171

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	41	13	6	2	0	0	79	8	48
2020	Non-visible minority	46	35	7	8	3	1	0	82	11	226
2019	Visible minority	52	25	12	0	7	0	3	80	7	31
2019	Non-visible minority	43	38	7	5	6	0	1	81	12	160
2018	Visible minority	52	18	15	4	12	0	0	70	15	27
2018	Non-visible minority	34	37	15	9	5	0	0	71	14	124
2017	Visible minority	48	35	9	5	3	0	0	83	8	22
2017	Non-visible minority	44	30	12	9	5	0	0	74	14	122
2014	Visible minority	46	40	13	0	0	0	0	87	0	22
2014	Non-visible minority	43	30	14	7	6	1	0	73	13	171

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	47	11	4	2	0	83	6	47
2020	Non-visible minority	49	35	8	5	3	0	84	8	227
2019	Visible minority	59	25	7	7	3	0	84	9	31
2019	Non-visible minority	50	39	5	4	3	0	88	6	162
2018	Visible minority	52	21	13	7	7	0	73	14	27
2018	Non-visible minority	37	41	12	7	4	0	77	11	124
2017	Visible minority	55	31	15	0	0	0	85	0	22
2017	Non-visible minority	41	36	10	10	3	0	76	13	123
2014	Visible minority	60	22	14	0	4	0	82	4	22
2014	Non-visible minority	39	37	11	9	4	1	76	13	171

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	33	13	4	6	0	0	77	10	48
2020	Non-visible minority	34	36	17	7	6	0	0	70	13	225
2019	Visible minority	38	53	7	3	0	0	0	90	3	31
2019	Non-visible minority	38	35	13	8	6	0	0	73	14	161
2018	Visible minority	37	44	12	5	4	0	0	80	8	27
2018	Non-visible minority	31	32	14	15	8	0	1	64	23	124
2017	Visible minority	66	20	5	4	5	0	0	86	9	22
2017	Non-visible minority	34	39	14	5	7	0	1	73	13	123
2014	Visible minority	50	32	5	9	4	0	0	82	13	22
2014	Non-visible minority	32	36	14	10	6	1	1	69	16	170

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	6	25	33	25	9	2	0	34	32	48
2020	Non-visible minority	11	19	36	22	11	0	1	34	30	227
2019	Visible minority	16	22	28	16	14	3	0	32	40	31
2019	Non-visible minority	15	22	31	20	11	0	1	31	37	162
2018	Visible minority	19	18	39	9	7	0	7	18	40	27
2018	Non-visible minority	17	30	34	9	10	0	1	19	47	124
2017	Visible minority	10	0	48	26	16	0	0	42	10	22
2017	Non-visible minority	15	28	30	17	10	1	0	27	43	123
2014	Visible minority	0	18	50	23	5	4	0	29	19	22
2014	Non-visible minority	13	28	35	14	9	1	1	24	41	170

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	4	12	17	36	23	6	2	64	18	48
2020	Non-visible minority	4	10	21	37	25	2	2	64	14	226
2019	Visible minority	3	10	25	25	28	3	6	58	15	31
2019	Non-visible minority	8	15	29	26	19	2	1	47	23	162
2018	Visible minority	15	15	34	17	15	0	4	33	31	27
2018	Non-visible minority	14	18	32	20	14	1	1	35	33	124
2017	Visible minority	6	8	22	29	36	0	0	65	13	21
2017	Non-visible minority	11	16	35	20	16	2	1	37	28	122
2014	Visible minority	4	5	18	32	33	0	9	70	10	22
2014	Non-visible minority	9	13	28	28	19	1	3	49	22	170

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	12	14	25	29	10	6	2	43	29	48
2020	Non-visible minority	7	12	30	28	19	2	2	49	20	226
2019	Visible minority	9	10	25	25	21	3	6	51	21	31
2019	Non-visible minority	8	14	33	20	20	3	3	42	23	162
2018	Visible minority	23	7	13	35	18	0	4	55	32	27
2018	Non-visible minority	12	26	22	23	14	1	2	38	39	124
2017	Visible minority	6	14	29	17	23	6	6	45	22	21
2017	Non-visible minority	9	19	27	26	14	1	3	42	30	123
2014	Visible minority	5	13	27	41	10	0	5	54	18	22
2014	Non-visible minority	14	27	26	18	12	1	2	31	42	171

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	6	8	24	24	32	6	0	59	16	47
2020	Non-visible minority	6	15	30	31	16	0	1	48	21	227
2019	Visible minority	9	3	16	31	35	3	3	70	13	30
2019	Non-visible minority	10	14	27	22	23	1	2	47	25	162
2018	Visible minority	21	17	14	15	29	4	0	46	40	27
2018	Non-visible minority	15	22	26	17	18	1	1	36	37	123
2017	Visible minority	9	8	14	24	41	4	0	68	17	21
2017	Non-visible minority	16	15	33	17	16	2	1	35	31	123
2014	Visible minority	0	13	18	45	19	0	4	67	14	22
2014	Non-visible minority	8	19	33	24	13	1	1	38	28	170

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	8	12	13	40	23	2	2	65	21	48
2020	Non-visible minority	12	15	22	28	20	1	2	50	28	226
2019	Visible minority	12	6	15	24	37	0	6	65	19	31
2019	Non-visible minority	22	16	22	20	16	1	3	37	40	162
2018	Visible minority	21	21	27	11	17	0	4	29	43	27
2018	Non-visible minority	22	23	24	16	12	0	3	29	47	124
2017	Visible minority	18	33	0	23	17	4	6	44	56	21
2017	Non-visible minority	13	31	27	18	8	1	2	26	46	122
2014	Visible minority	23	13	23	18	19	0	4	38	37	22
2014	Non-visible minority	23	27	21	12	12	1	4	26	53	170

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	6	4	17	36	21	11	4	68	12	47
2020	Non-visible minority	3	7	21	36	26	5	2	66	11	227
2019	Visible minority	3	12	19	17	35	9	3	60	17	30
2019	Non-visible minority	10	15	28	22	20	4	3	44	26	162
2018	Visible minority	18	17	30	10	22	4	0	33	37	26
2018	Non-visible minority	11	23	36	15	9	3	2	25	36	123
2017	Visible minority	9	14	8	28	36	0	4	67	24	21
2017	Non-visible minority	14	18	27	23	14	2	3	39	33	123
2014	Visible minority	4	0	15	33	34	10	5	78	5	21
2014	Non-visible minority	4	11	29	29	23	2	2	54	16	171

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	8	11	27	27	21	4	2	51	20	48
2020	Non-visible minority	5	15	30	28	19	1	1	48	21	227
2019	Visible minority	6	6	27	17	34	9	0	56	14	31
2019	Non-visible minority	8	12	32	23	21	4	1	46	20	160
2018	Visible minority	21	19	18	28	11	4	0	40	41	27
2018	Non-visible minority	11	22	28	18	16	1	4	35	35	124
2017	Visible minority	6	10	26	20	33	6	0	56	17	21
2017	Non-visible minority	11	16	35	23	11	3	2	36	28	123
2014	Visible minority	4	14	23	33	14	9	5	53	21	22
2014	Non-visible minority	10	27	29	16	14	1	2	32	38	170

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	6	15	23	21	29	4	2	53	22	48
2020	Non-visible minority	1	11	24	42	21	0	1	63	12	227
2019	Visible minority	0	9	10	21	57	0	3	81	9	31
2019	Non-visible minority	4	6	28	32	29	1	1	62	10	162

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	27	21	2	8	4	8	64	12	48
2020	Non-visible minority	33	27	16	4	4	9	6	71	9	227
2019	Visible minority	43	19	7	6	12	4	9	71	21	31
2019	Non-visible minority	34	30	13	7	4	7	4	72	13	163
2018	Visible minority	50	13	14	5	15	0	4	65	20	27
2018	Non-visible minority	28	28	17	11	6	6	5	62	19	123
2017	Visible minority	56	27	9	0	0	8	0	90	0	22
2017	Non-visible minority	35	37	12	6	1	2	7	79	7	123
2014	Visible minority	55	9	23	4	0	4	5	70	5	22
2014	Non-visible minority	35	26	12	9	10	4	4	66	21	171

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	48	33	6	4	6	2	0	83	11	48
2020	Non-visible minority	61	21	8	5	2	2	0	84	8	224
2019	Visible minority	52	33	0	9	6	0	0	85	15	31
2019	Non-visible minority	49	33	7	6	4	1	0	83	10	161
2018	Visible minority	65	7	4	8	12	4	0	75	21	26
2018	Non-visible minority	47	29	10	8	5	1	0	77	13	123
2017	Visible minority	74	17	4	0	5	0	0	91	5	22
2017	Non-visible minority	58	25	6	7	4	0	0	83	11	123
2014	Visible minority	50	32	9	9	0	0	0	82	9	22
2014	Non-visible minority	52	23	7	9	8	1	1	76	17	171

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	63	23	4	4	4	2	0	87	8	48
2020	Non-visible minority	67	24	5	3	0	0	0	92	4	227
2019	Visible minority	60	27	6	3	3	0	0	87	7	30
2019	Non-visible minority	53	35	6	5	1	0	0	88	7	160
2018	Visible minority	55	22	4	8	12	0	0	77	20	27
2018	Non-visible minority	53	35	7	2	3	0	0	89	5	124
2017	Visible minority	80	11	4	5	0	0	0	91	5	22
2017	Non-visible minority	63	28	5	3	1	0	0	92	4	122
2014	Visible minority	68	18	9	4	0	0	0	87	4	22
2014	Non-visible minority	50	35	6	4	3	0	1	86	7	171

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	27	19	2	4	4	0	74	7	48
2020	Non-visible minority	54	30	9	3	1	1	1	86	5	225
2019	Visible minority	49	45	3	0	3	0	0	94	3	31
2019	Non-visible minority	47	37	8	4	2	1	1	86	6	163
2018	Visible minority	50	28	0	7	8	7	0	84	16	27
2018	Non-visible minority	41	41	11	2	4	0	1	83	6	123

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	27	12	6	6	10	6	70	15	48
2020	Non-visible minority	54	19	11	3	1	8	4	83	5	227

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	21	15	8	2	2	6	73	11	48
2020	Non-visible minority	55	23	11	3	2	4	2	83	6	226
2019	Visible minority	55	25	4	3	4	4	6	89	7	31
2019	Non-visible minority	55	25	13	3	2	0	2	82	5	163

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	31	11	4	2	4	2	82	7	48
2020	Non-visible minority	55	27	9	5	2	0	1	83	8	227
2019	Visible minority	55	25	7	6	4	0	3	83	10	31
2019	Non-visible minority	46	32	11	5	4	1	1	80	9	162
2018	Visible minority	41	16	12	7	16	5	4	62	25	27
2018	Non-visible minority	43	30	17	6	3	0	1	74	9	123
2017	Visible minority	59	37	5	0	0	0	0	95	0	22
2017	Non-visible minority	47	32	6	9	3	0	3	81	13	122
2014	Visible minority	65	18	9	8	0	0	0	83	8	22
2014	Non-visible minority	42	33	12	5	5	1	1	77	11	171

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	51	30	9	0	6	2	2	84	7	47
2020	Non-visible minority	58	22	9	3	4	1	3	83	7	225

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	31	6	6	2	4	0	85	9	48
2020	Non-visible minority	59	25	10	4	2	0	0	85	5	225
2019	Visible minority	54	17	20	6	4	0	0	70	10	30
2019	Non-visible minority	55	27	8	6	3	0	1	83	9	162
2018	Visible minority	41	25	7	7	12	5	4	72	20	27
2018	Non-visible minority	44	34	4	10	6	0	2	80	16	123
2017	Visible minority	65	35	0	0	0	0	0	100	0	22
2017	Non-visible minority	56	18	13	5	5	2	2	77	10	123
2014	Visible minority	42	32	9	18	0	0	0	73	18	22
2014	Non-visible minority	45	29	10	9	5	1	1	76	14	171

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	31	69	48
2020	Non-visible minority	33	67	227

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	19	8	2	2	8	10	84	5	48
2020	Non-visible minority	67	14	6	0	1	4	8	91	2	226

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	58	21	11	0	6	4	0	82	7	48
2020	Non-visible minority	69	21	4	4	2	0	0	90	6	226
2019	Visible minority	59	19	13	7	0	0	3	80	7	31
2019	Non-visible minority	59	29	5	2	3	0	1	89	5	163
2018	Visible minority	45	19	8	8	15	5	0	67	24	27
2018	Non-visible minority	53	22	14	6	3	0	2	76	10	122
2017	Visible minority	71	13	13	3	0	0	0	84	3	22
2017	Non-visible minority	65	17	8	3	4	1	2	84	7	123
2014	Visible minority	55	22	14	4	4	0	0	78	8	22
2014	Non-visible minority	53	28	9	5	5	0	1	81	11	171

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	48	40	2	2	6	2	89	9	48
2020	Non-visible minority	52	24	11	7	3	4	79	10	227
2019	Visible minority	46	32	9	3	6	3	80	10	31
2019	Non-visible minority	35	33	13	9	5	4	72	14	162
2018	Visible minority	37	40	7	2	13	0	77	15	26
2018	Non-visible minority	28	30	19	12	10	2	59	22	123
2017	Visible minority	38	34	15	4	5	4	74	10	22
2017	Non-visible minority	29	35	21	5	8	2	65	14	122
2014	Visible minority	32	19	32	9	0	10	56	10	22
2014	Non-visible minority	24	31	17	13	9	5	59	24	169

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	38	8	2	6	0	83	8	48
2020	Non-visible minority	50	27	12	6	5	1	77	11	226
2019	Visible minority	46	26	9	6	9	3	74	16	31
2019	Non-visible minority	34	34	14	11	7	1	68	18	162
2018	Visible minority	37	23	11	9	19	0	61	29	26
2018	Non-visible minority	26	29	19	15	10	1	56	26	123
2017	Visible minority	42	30	9	14	5	0	71	19	22
2017	Non-visible minority	28	33	21	12	7	0	61	18	123
2014	Visible minority	37	23	31	9	0	0	60	9	22
2014	Non-visible minority	25	30	20	13	11	2	55	24	171

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	29	8	2	8	6	80	11	48
2020	Non-visible minority	37	37	12	8	4	1	75	13	227
2019	Visible minority	40	32	9	6	9	3	74	16	31
2019	Non-visible minority	24	34	19	13	7	3	60	21	162
2018	Visible minority	26	37	13	11	13	0	63	24	26
2018	Non-visible minority	20	32	20	17	10	2	53	27	122
2017	Visible minority	26	30	12	22	5	4	58	29	22
2017	Non-visible minority	28	28	21	14	8	1	57	22	123
2014	Visible minority	27	23	36	5	0	10	56	5	22
2014	Non-visible minority	21	35	16	12	10	5	60	23	171

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	33	12	11	6	0	71	17	48
2020	Non-visible minority	37	35	14	10	3	1	74	13	227
2019	Visible minority	39	23	16	6	10	7	66	17	31
2019	Non-visible minority	24	30	20	14	7	4	57	22	163
2018	Visible minority	22	39	16	6	17	0	61	23	26
2018	Non-visible minority	17	33	17	19	13	1	50	33	123
2017	Visible minority	45	33	0	12	10	0	78	22	22
2017	Non-visible minority	26	39	15	11	9	0	65	20	123
2014	Visible minority	18	36	19	13	9	5	57	24	22
2014	Non-visible minority	19	30	22	15	12	2	50	28	171

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	71	19	9	2	0	0	89	2	47
2020	Non-visible minority	56	29	10	4	1	1	86	4	226
2019	Visible minority	57	20	10	6	3	3	79	10	30
2019	Non-visible minority	46	27	14	6	3	4	76	9	163

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	57	31	6	2	2	2	89	4	48
2020	Non-visible minority	57	31	7	4	0	0	88	4	227
2019	Visible minority	62	16	11	7	3	0	79	10	31
2019	Non-visible minority	49	38	8	2	2	0	87	4	163
2018	Visible minority	48	37	5	4	7	0	85	10	27
2018	Non-visible minority	33	49	6	7	3	1	83	10	124
2017	Visible minority	59	19	7	5	11	0	78	15	22
2017	Non-visible minority	47	39	9	3	2	0	86	5	123
2014	Visible minority	41	50	9	0	0	0	91	0	22
2014	Non-visible minority	48	37	13	2	1	0	85	2	171

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	32	42	7	6	2	11	83	10	47
2020	Non-visible minority	38	39	11	7	4	1	77	11	224
2019	Visible minority	33	36	9	13	9	0	69	22	31
2019	Non-visible minority	20	40	18	14	7	2	61	21	163

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	46	6	4	4	2	2	85	9	48
2020	Non-visible minority	45	30	13	5	2	4	2	79	7	225
2019	Visible minority	41	25	10	13	12	0	0	65	25	31
2019	Non-visible minority	42	35	12	5	3	2	1	80	8	163
2018	Visible minority	50	14	19	7	10	0	0	64	18	27
2018	Non-visible minority	36	32	13	11	5	2	2	70	17	123
2017	Visible minority	79	8	5	0	7	0	0	88	7	22
2017	Non-visible minority	51	25	7	8	5	4	0	79	13	123
2014	Visible minority	54	19	19	4	0	4	0	76	5	22
2014	Non-visible minority	40	29	13	7	7	3	1	72	15	171

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	33	6	4	4	6	84	9	48
2020	Non-visible minority	48	30	14	4	1	3	81	5	225
2019	Visible minority	44	20	12	7	15	3	65	22	31
2019	Non-visible minority	34	38	18	6	2	2	73	8	161
2018	Visible minority	52	14	15	2	16	0	66	18	27
2018	Non-visible minority	30	39	16	7	6	3	70	13	121

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	17	21	6	10	10	4	56	19	48
2020	Non-visible minority	29	22	13	12	6	15	3	63	21	225
2019	Visible minority	27	20	13	6	18	9	6	56	29	31
2019	Non-visible minority	25	23	19	11	8	10	5	56	22	163
2018	Visible minority	34	14	7	8	22	15	0	56	35	27
2018	Non-visible minority	19	18	16	12	23	7	5	42	40	122
2017	Visible minority	26	17	19	10	9	16	3	53	23	22
2017	Non-visible minority	19	18	17	16	9	16	5	47	32	123
2014	Visible minority	23	9	28	5	18	18	0	38	28	22
2014	Non-visible minority	15	13	22	14	23	8	5	32	43	171

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	34	17	6	6	2	2	70	13	48
2020	Non-visible minority	40	30	17	6	5	2	0	71	11	226
2019	Visible minority	52	20	12	4	12	0	0	72	16	31
2019	Non-visible minority	29	33	19	8	6	4	1	65	15	160
2018	Visible minority	43	4	18	9	22	4	0	49	32	27
2018	Non-visible minority	24	39	12	15	8	2	0	64	24	123
2017	Visible minority	42	41	0	8	9	0	0	83	17	22
2017	Non-visible minority	35	40	10	9	4	2	0	76	14	123
2014	Visible minority	51	22	4	13	9	0	0	73	22	22
2014	Non-visible minority	32	37	14	6	9	2	1	71	15	171

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	25	23	27	4	14	4	2	51	20	48
2020	Non-visible minority	28	28	20	11	8	2	4	59	20	225
2019	Visible minority	22	27	12	16	17	0	6	52	35	30
2019	Non-visible minority	21	26	19	9	15	5	6	52	27	163
2018	Visible minority	25	19	11	15	22	8	0	48	40	27
2018	Non-visible minority	21	22	19	13	21	2	2	45	35	123
2017	Visible minority	32	30	5	8	22	3	0	63	31	22
2017	Non-visible minority	22	26	18	15	16	2	2	49	32	123
2014	Visible minority	18	14	19	18	26	4	0	33	47	22
2014	Non-visible minority	18	16	15	24	18	3	6	37	46	171

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	58	19	10	4	4	2	2	81	9	48
2020	Non-visible minority	61	14	13	5	1	1	4	79	7	226
2019	Visible minority	69	6	10	0	6	0	9	82	7	31
2019	Non-visible minority	62	20	6	4	2	1	3	87	6	163

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	19	19	4	2	4	2	73	7	48
2020	Non-visible minority	70	14	7	4	1	0	3	87	6	227
2019	Visible minority	59	16	20	0	3	0	3	77	3	31
2019	Non-visible minority	57	24	8	4	1	1	5	86	5	163

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	73	6	4	2	4	11	0	89	7	48
2020	Non-visible minority	82	6	4	3	0	1	3	92	4	227
2019	Visible minority	70	12	0	0	9	6	3	90	10	31
2019	Non-visible minority	78	6	3	1	2	2	7	93	3	163

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	77	4	2	2	0	4	10	95	2	48
2020	Non-visible minority	79	8	4	0	0	0	8	96	0	227
2019	Visible minority	78	3	0	0	0	0	19	100	0	30
2019	Non-visible minority	82	4	0	1	1	3	10	98	2	162

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	42	15	2	2	8	79	5	48
2020	Non-visible minority	32	42	15	7	2	2	76	9	226
2019	Visible minority	42	30	16	3	3	6	77	7	31
2019	Non-visible minority	31	38	20	5	3	3	70	9	163
2018	Visible minority	44	22	14	5	15	0	66	19	27
2018	Non-visible minority	23	34	24	13	7	0	57	20	122
2017	Visible minority	41	34	6	11	4	4	78	15	22
2017	Non-visible minority	30	43	17	5	5	1	74	10	123

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	42	40	9	4	4	0	83	9	47
2020	Non-visible minority	52	32	9	4	2	1	85	6	225
2019	Visible minority	53	35	6	0	6	0	88	6	31
2019	Non-visible minority	41	42	10	5	2	0	83	7	163
2018	Visible minority	57	9	17	7	9	0	66	16	27
2018	Non-visible minority	37	40	12	6	3	3	79	9	123
2017	Visible minority	56	21	22	0	0	0	78	0	22
2017	Non-visible minority	47	38	8	3	2	2	86	5	122
2014	Visible minority	45	28	27	0	0	0	73	0	22
2014	Non-visible minority	44	36	11	3	4	2	82	7	171

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	48	38	4	4	4	2	88	8	48
2020	Non-visible minority	51	35	9	1	1	3	89	2	226
2019	Visible minority	50	34	3	6	3	3	87	10	30
2019	Non-visible minority	48	39	11	1	1	1	88	2	161
2018	Visible minority	52	15	20	5	5	4	70	9	27
2018	Non-visible minority	41	34	16	4	2	3	77	6	123
2017	Visible minority	57	21	15	5	0	3	80	5	22
2017	Non-visible minority	45	32	15	1	2	5	81	3	123
2014	Visible minority	41	41	13	4	0	0	82	4	22
2014	Non-visible minority	47	37	12	1	1	3	86	2	171

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	27	12	4	11	6	2	71	16	48
2020	Non-visible minority	41	35	14	1	1	8	0	82	2	226

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	23	15	6	4	8	4	71	12	48
2020	Non-visible minority	55	26	7	2	3	4	3	88	5	227

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	56	33	4	2	4	90	6	48
2020	Non-visible minority	67	22	5	4	2	89	6	226
2019	Visible minority	58	24	12	0	6	81	6	30
2019	Non-visible minority	55	32	7	4	1	87	5	162
2018	Visible minority	62	13	9	8	8	74	16	27
2018	Non-visible minority	41	38	7	8	5	80	13	123
2017	Visible minority	65	22	7	0	5	88	5	22
2017	Non-visible minority	52	37	4	4	3	88	7	122
2014	Visible minority	40	46	9	4	0	87	4	22
2014	Non-visible minority	49	32	9	6	4	81	10	171

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	48	37	6	4	4	0	85	8	48
2020	Non-visible minority	59	24	12	2	3	0	83	5	226
2019	Visible minority	47	32	9	0	12	0	79	12	31
2019	Non-visible minority	46	32	13	5	4	0	78	9	163
2018	Visible minority	58	4	22	5	12	0	62	16	27
2018	Non-visible minority	32	36	15	7	11	0	67	18	122
2017	Visible minority	38	45	3	4	10	0	83	13	22
2017	Non-visible minority	39	28	15	9	7	1	68	17	123
2014	Visible minority	46	27	23	4	0	0	73	4	22
2014	Non-visible minority	36	33	14	6	9	2	70	16	171

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	38	9	4	4	83	9	47
2020	Non-visible minority	58	28	7	4	3	86	7	225
2019	Visible minority	46	26	13	4	12	72	16	31
2019	Non-visible minority	47	34	8	7	4	81	11	162
2018	Visible minority	55	7	16	9	13	62	22	27
2018	Non-visible minority	32	32	18	7	12	63	19	122
2017	Visible minority	48	27	12	3	10	75	13	22
2017	Non-visible minority	39	28	15	10	8	67	18	123
2014	Visible minority	46	31	18	4	0	77	4	22
2014	Non-visible minority	36	37	10	11	6	73	17	170

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	38	15	6	6	6	0	71	13	48
2020	Non-visible minority	50	23	14	8	3	1	0	74	11	227
2019	Visible minority	46	13	26	3	9	3	0	61	13	31
2019	Non-visible minority	39	27	18	9	5	2	0	67	14	163
2018	Visible minority	47	7	17	12	13	5	0	56	26	27
2018	Non-visible minority	30	24	17	13	15	1	0	54	29	123
2017	Visible minority	24	27	20	7	15	8	0	55	24	22
2017	Non-visible minority	37	21	15	9	14	2	3	61	24	123
2014	Visible minority	32	27	14	22	4	0	0	60	26	22
2014	Non-visible minority	32	28	10	12	12	3	3	64	25	171

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Visible minority	19	29	52	48
2020	Non-visible minority	21	44	35	227
2019	Visible minority	28	35	37	30
2019	Non-visible minority	28	39	32	163
2018	Visible minority	28	28	43	27
2018	Non-visible minority	38	25	37	124
2017	Visible minority	25	25	50	22
2017	Non-visible minority	39	33	28	123
2014	Visible minority	22	43	36	22
2014	Non-visible minority	30	39	31	171

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Non-visible minority	10	12	66	6	6	0	47
2014	Non-visible minority	26	21	47	0	9999	6	50

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	10	90	48
2020	Non-visible minority	9	91	225
2019	Visible minority	18	82	31
2019	Non-visible minority	10	90	163
2018	Visible minority	35	65	27
2018	Non-visible minority	13	87	123

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	21	10	10	0	14	29	14	56	26	48
2020	Non-visible minority	19	13	13	6	3	34	12	58	17	227
2019	Visible minority	24	10	22	6	16	16	7	44	28	31
2019	Non-visible minority	18	17	14	11	4	27	9	55	24	163
2018	Visible minority	26	11	13	8	13	26	4	52	29	27
2018	Non-visible minority	18	19	19	4	4	32	4	57	14	123
2017	Visible minority	27	21	7	9	5	27	4	70	20	22
2017	Non-visible minority	13	15	22	3	4	32	11	49	12	123
2014	Visible minority	9	23	9	9	9	32	10	54	31	22
2014	Non-visible minority	14	12	18	11	13	27	5	38	36	170

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	31	2	0	13	10	4	83	15	48
2020	Non-visible minority	45	25	13	4	2	10	1	79	7	227
2019	Visible minority	37	28	16	3	13	3	0	67	17	31
2019	Non-visible minority	35	32	15	6	1	10	1	75	8	162
2018	Visible minority	45	11	6	19	13	4	4	60	34	27
2018	Non-visible minority	30	29	15	6	2	16	2	72	10	123
2017	Visible minority	63	15	9	3	5	4	0	81	9	22
2017	Non-visible minority	35	25	21	3	4	10	2	69	7	120
2014	Visible minority	26	42	9	8	5	10	0	75	14	22
2014	Non-visible minority	25	22	20	9	13	10	0	53	25	170

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	18	82	31
2019	Non-visible minority	5	95	163
2018	Visible minority	27	73	27
2018	Non-visible minority	8	92	123

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	23	4	17	4	6	33	12	50	19	48
2020	Non-visible minority	22	11	15	1	2	37	11	65	6	226
2019	Visible minority	27	16	20	3	9	19	7	57	16	31
2019	Non-visible minority	20	15	20	1	1	35	9	61	4	162
2018	Visible minority	29	8	15	4	13	23	8	54	24	27
2018	Non-visible minority	21	21	17	0	4	32	6	67	6	122
2017	Visible minority	24	23	14	0	6	31	3	71	9	21
2017	Non-visible minority	12	13	24	0	2	38	12	49	3	123
2014	Visible minority	18	23	5	0	5	40	10	81	9	22
2014	Non-visible minority	19	17	15	3	3	34	8	61	12	171

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	27	10	4	6	12	4	75	12	48
2020	Non-visible minority	45	24	15	1	2	12	1	79	4	226
2019	Visible minority	40	29	16	3	9	0	4	71	12	31
2019	Non-visible minority	40	29	19	1	1	11	1	78	1	162
2018	Visible minority	52	14	2	4	13	11	5	78	19	27
2018	Non-visible minority	35	24	16	2	3	18	2	75	5	123
2017	Visible minority	32	55	4	0	5	3	0	90	6	22
2017	Non-visible minority	31	32	18	1	2	13	2	75	4	123
2014	Visible minority	26	37	9	4	5	18	0	78	11	22
2014	Non-visible minority	33	24	18	3	3	17	2	71	8	171

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	56	12	4	4	17	0	6	73	22	48
2020	Non-visible minority	59	15	15	4	5	0	2	75	10	227

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	21	11	15	6	0	2	67	22	47
2020	Non-visible minority	56	27	12	1	3	0	1	84	4	227
2019	Visible minority	59	19	10	4	3	0	6	83	7	31
2019	Non-visible minority	56	23	12	4	4	0	1	79	8	162
2018	Visible minority	24	38	11	7	12	4	5	68	21	27
2018	Non-visible minority	45	28	14	7	3	0	2	74	11	123
2017	Visible minority	26	16	28	11	10	0	10	47	23	22
2017	Non-visible minority	43	28	15	5	7	0	2	72	12	122

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	32	19	26	10	13	0	0	51	23	47
2020	Non-visible minority	20	24	28	19	9	0	1	44	28	227
2019	Visible minority	34	33	22	3	6	0	3	69	9	31
2019	Non-visible minority	34	25	15	14	13	0	0	58	27	162
2018	Visible minority	17	31	20	16	15	0	0	48	31	27
2018	Non-visible minority	13	23	30	15	19	0	0	36	34	124
2017	Visible minority	38	22	15	16	9	0	0	61	24	22
2017	Non-visible minority	16	23	24	21	14	1	2	39	36	123

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	15	15	14	8	0	2	62	23	48
2020	Non-visible minority	29	26	22	16	6	0	1	55	22	227
2019	Visible minority	47	26	16	0	6	0	6	77	6	31
2019	Non-visible minority	38	23	18	10	9	1	1	62	20	162
2018	Visible minority	33	14	26	13	11	4	0	49	24	27
2018	Non-visible minority	24	18	23	18	17	0	1	42	35	123
2017	Visible minority	51	24	4	8	13	0	0	75	21	21
2017	Non-visible minority	20	28	23	13	13	0	2	49	27	123

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	47	17	9	11	13	2	2	67	24	47
2020	Non-visible minority	29	23	23	14	9	0	1	53	23	226
2019	Visible minority	44	24	19	0	9	0	3	70	10	29
2019	Non-visible minority	31	27	15	13	15	0	1	58	27	161
2018	Visible minority	20	4	34	23	15	0	4	25	40	27
2018	Non-visible minority	18	18	23	16	24	0	1	36	41	121
2017	Visible minority	38	23	4	14	17	0	4	63	33	22
2017	Non-visible minority	19	20	23	21	16	0	2	39	38	123

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	26	15	0	9	2	76	9	47
2020	Non-visible minority	51	21	15	8	2	3	75	10	225
2019	Visible minority	61	26	6	0	3	3	90	3	30
2019	Non-visible minority	56	20	11	4	6	3	78	10	161
2018	Visible minority	42	21	24	4	4	6	66	8	26
2018	Non-visible minority	43	20	14	8	10	5	66	19	120
2017	Visible minority	57	9	11	5	5	13	76	12	22
2017	Non-visible minority	44	25	16	5	4	5	73	10	122

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	27	19	10	9	0	62	19	48
2020	Non-visible minority	43	21	19	11	5	1	65	16	227
2019	Visible minority	62	25	3	4	3	3	90	7	31
2019	Non-visible minority	46	26	16	6	6	1	72	11	162
2018	Visible minority	37	23	26	7	7	0	60	14	27
2018	Non-visible minority	35	26	14	13	12	1	61	25	122
2017	Visible minority	54	28	0	9	5	4	86	14	22
2017	Non-visible minority	35	35	17	6	7	1	70	12	122

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	17	12	8	11	0	8	66	20	48
2020	Non-visible minority	42	20	16	6	8	1	6	68	15	226

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	27	16	4	2	0	4	76	7	48
2020	Non-visible minority	44	28	16	7	3	1	1	73	11	226
2019	Visible minority	50	23	15	0	6	0	6	78	7	31
2019	Non-visible minority	41	30	16	5	6	1	1	73	11	161
2018	Visible minority	34	24	33	4	5	0	0	59	9	25
2018	Non-visible minority	32	30	22	8	7	0	1	63	15	122
2017	Visible minority	46	30	16	0	4	0	4	79	4	22
2017	Non-visible minority	39	29	16	11	4	0	1	69	15	122

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	19	27	10	4	0	58	14	48
2020	Non-visible minority	25	40	17	12	4	1	66	16	225
2019	Visible minority	35	32	11	6	9	6	72	16	31
2019	Non-visible minority	29	35	16	12	8	1	64	20	160
2018	Visible minority	30	11	19	21	19	0	41	40	26
2018	Non-visible minority	23	24	26	12	14	1	48	26	123
2017	Visible minority	31	40	4	14	4	7	77	19	22
2017	Non-visible minority	18	33	23	14	10	2	52	24	122

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	24	23	9	2	2	0	65	11	47
2020	Non-visible minority	41	31	16	7	4	1	0	73	10	225
2019	Visible minority	55	19	10	10	3	0	3	76	14	30
2019	Non-visible minority	35	32	15	9	8	0	0	67	17	161
2018	Visible minority	29	24	15	12	17	4	0	55	30	26
2018	Non-visible minority	31	26	18	15	8	0	1	58	24	123
2017	Visible minority	35	29	13	12	4	0	7	69	17	22
2017	Non-visible minority	34	25	19	8	11	0	2	60	20	122

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	56	17	10	10	6	0	73	17	48
2020	Non-visible minority	56	23	10	6	4	1	80	9	226
2019	Visible minority	41	28	13	9	6	3	70	16	31
2019	Non-visible minority	59	23	8	6	4	0	82	10	160

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	30	26	7	11	0	0	57	17	47
2020	Non-visible minority	28	31	21	13	6	0	1	60	19	226

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	25	21	15	4	0	0	60	19	48
2020	Non-visible minority	37	32	18	6	5	0	1	71	11	226
2019	Visible minority	59	19	11	6	3	0	3	80	9	30
2019	Non-visible minority	47	31	12	6	4	0	0	78	10	161
2018	Visible minority	29	37	22	0	12	0	0	66	12	26
2018	Non-visible minority	41	24	20	10	4	0	0	65	14	123
2017	Visible minority	58	15	3	15	4	0	4	76	20	22
2017	Non-visible minority	39	27	16	10	4	1	2	68	15	122

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	54	23	12	2	6	2	79	9	48
2020	Non-visible minority	61	26	9	2	0	2	88	3	224
2019	Visible minority	81	10	0	3	3	3	94	6	31
2019	Non-visible minority	71	20	6	1	2	0	91	3	161
2018	Visible minority	51	23	20	0	6	0	74	6	26
2018	Non-visible minority	69	15	6	4	5	2	85	9	123
2017	Visible minority	74	13	9	4	0	0	87	4	22
2017	Non-visible minority	73	17	3	2	1	4	94	3	123

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	34	17	9	4	0	0	70	13	47
2020	Non-visible minority	49	33	13	5	0	0	0	82	5	223

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	62	19	6	0	0	4	8	93	0	47
2020	Non-visible minority	80	9	3	1	0	0	7	95	1	223
2019	Visible minority	81	7	0	0	3	0	9	97	3	31
2019	Non-visible minority	84	5	3	0	1	1	6	96	1	159
2018	Visible minority	79	4	11	0	2	0	4	86	2	26
2018	Non-visible minority	79	9	2	3	1	1	5	94	5	121

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	66	11	6	2	9	4	2	82	11	47
2020	Non-visible minority	85	4	3	3	2	0	3	92	5	219
2019	Visible minority	68	0	6	0	19	3	3	72	21	30
2019	Non-visible minority	75	11	7	3	2	0	4	88	5	161
2018	Visible minority	52	16	8	0	19	0	4	71	20	26
2018	Non-visible minority	74	10	5	3	4	0	5	89	6	123
2017	Visible minority	67	12	4	9	7	0	0	80	16	22
2017	Non-visible minority	81	9	3	1	2	1	3	94	3	122

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	66	11	13	4	0	4	2	82	5	47
2020	Non-visible minority	75	14	5	3	0	0	2	91	4	224
2019	Visible minority	56	16	9	4	9	0	6	76	14	31
2019	Non-visible minority	67	21	7	2	1	0	2	91	3	162
2018	Visible minority	55	18	12	4	4	5	4	79	8	27
2018	Non-visible minority	55	29	9	3	1	0	3	86	5	124
2017	Visible minority	57	25	4	11	0	0	3	85	11	22
2017	Non-visible minority	67	19	7	2	2	0	3	89	4	123

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	60	14	8	2	8	4	2	80	11	48
2020	Non-visible minority	72	12	7	5	3	0	1	85	8	223
2019	Visible minority	69	9	3	4	12	0	3	81	16	31
2019	Non-visible minority	62	18	7	4	5	0	3	83	9	161
2018	Visible minority	56	8	0	6	22	0	7	70	30	27
2018	Non-visible minority	53	21	13	6	4	0	2	77	10	123
2017	Visible minority	63	26	0	4	7	0	0	89	11	22
2017	Non-visible minority	70	11	9	4	1	0	4	85	6	123

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	2	2	4	2	2	35	86	10	46
2020	Non-visible minority	71	11	4	0	0	0	14	94	1	224
2019	Visible minority	67	4	0	4	3	0	22	91	9	30
2019	Non-visible minority	65	9	4	1	0	1	21	94	1	161
2018	Visible minority	65	13	0	0	4	5	14	95	5	26
2018	Non-visible minority	60	13	4	1	0	0	23	94	1	121
2017	Visible minority	64	14	4	3	0	0	15	92	4	22
2017	Non-visible minority	54	11	5	2	0	0	28	90	2	122

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	67	11	6	4	2	2	8	86	7	48
2020	Non-visible minority	77	12	5	1	0	1	4	93	2	227
2019	Visible minority	76	3	8	0	0	0	13	91	0	30
2019	Non-visible minority	77	10	5	1	0	0	6	93	1	162
2018	Visible minority	65	4	13	4	0	4	11	80	4	26
2018	Non-visible minority	66	15	7	2	3	0	8	88	5	123
2017	Visible minority	81	8	3	4	0	0	4	93	4	22
2017	Non-visible minority	70	18	6	1	2	0	3	90	4	123

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	34	15	13	2	28	0	9	53	33	47
2020	Non-visible minority	56	16	12	8	6	0	2	73	14	227
2019	Visible minority	56	10	8	3	14	0	9	73	19	30
2019	Non-visible minority	70	8	9	3	6	0	4	82	9	162
2018	Visible minority	50	11	10	4	17	0	7	66	23	26
2018	Non-visible minority	71	12	2	6	6	0	4	86	12	124
2017	Visible minority	54	8	12	4	14	0	8	67	19	22
2017	Non-visible minority	67	13	8	3	4	1	4	84	8	123

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	55	13	17	13	2	0	0	68	15	47
2020	Non-visible minority	54	29	12	3	1	0	2	85	4	227
2019	Visible minority	60	16	14	4	0	0	6	81	4	30
2019	Non-visible minority	70	15	9	4	1	0	1	86	4	162
2018	Visible minority	56	14	23	0	0	0	7	76	0	27
2018	Non-visible minority	61	21	8	2	3	1	4	86	6	123
2017	Visible minority	62	15	15	0	5	0	4	80	5	22
2017	Non-visible minority	57	28	12	1	0	0	2	87	1	123

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	29	14	8	4	2	2	72	13	48
2020	Non-visible minority	38	41	13	6	1	0	0	80	7	225

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	21	46	15	10	8	67	19	48
2020	Non-visible minority	16	36	35	10	2	52	12	227
2019	Visible minority	23	39	30	6	3	61	9	31
2019	Non-visible minority	23	36	28	11	2	59	13	163
2018	Visible minority	15	35	28	11	11	50	22	26
2018	Non-visible minority	15	28	34	15	8	42	23	124
2017	Visible minority	32	34	16	8	11	66	19	22
2017	Non-visible minority	12	28	41	10	9	40	19	123

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	8	10	46	23	12	35	19	48
2020	Non-visible minority	5	17	41	25	12	37	22	226
2019	Visible minority	12	7	36	28	17	45	19	30
2019	Non-visible minority	6	18	38	19	19	38	24	161
2018	Visible minority	14	18	31	19	18	37	33	27
2018	Non-visible minority	16	15	37	20	12	32	31	122
2017	Visible minority	11	12	34	22	21	44	22	22
2017	Non-visible minority	8	18	33	30	11	41	26	123

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	57	27	8	6	0	2	85	6	48
2020	Non-visible minority	57	31	7	3	2	1	88	5	227
2019	Visible minority	50	26	18	0	3	3	78	3	31
2019	Non-visible minority	44	36	13	2	1	4	83	3	163
2018	Visible minority	48	22	7	7	13	4	72	20	27
2018	Non-visible minority	42	40	11	4	1	2	84	5	122
2017	Visible minority	52	34	9	0	5	0	86	5	22
2017	Non-visible minority	48	34	11	4	2	1	83	7	123

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	39	6	2	4	4	0	87	7	48
2020	Non-visible minority	53	28	9	4	4	2	0	82	8	226

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	29	15	8	4	6	0	71	13	48
2020	Non-visible minority	44	27	12	8	6	1	0	73	15	227

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	47	32	6	2	6	6	0	84	9	47
2020	Non-visible minority	57	26	6	6	2	3	1	86	8	226

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	36	11	0	11	4	78	11	47
2020	Non-visible minority	46	29	15	6	4	0	76	9	227
2019	Visible minority	43	33	6	3	15	0	76	18	31
2019	Non-visible minority	33	38	15	10	2	3	72	12	162
2018	Visible minority	38	20	13	9	20	0	58	29	27
2018	Non-visible minority	26	39	13	15	7	1	66	21	124
2017	Visible minority	39	23	11	17	10	0	63	27	22
2017	Non-visible minority	22	41	14	13	6	4	66	20	123

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	54	35	6	2	2	0	0	89	4	48
2020	Non-visible minority	61	28	4	3	1	2	0	91	5	227

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	60	31	6	0	2	0	0	92	2	48
2020	Non-visible minority	66	25	5	2	1	2	0	92	3	227

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	56	34	6	2	2	0	0	90	4	48
2020	Non-visible minority	54	32	8	2	1	2	1	89	3	226

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	56	34	4	2	2	0	2	91	4	48
2020	Non-visible minority	62	27	5	2	0	2	1	92	2	227

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	77	21	0	2	0	0	0	98	2	48
2020	Non-visible minority	83	12	2	0	1	2	0	97	1	226

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	43	2	2	0	2	0	96	2	48
2020	Non-visible minority	63	26	6	2	1	2	0	91	3	227

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	54	27	6	4	6	2	0	83	10	48
2020	Non-visible minority	58	23	11	4	3	0	0	82	7	227

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	60	31	6	0	0	2	0	94	0	48
2020	Non-visible minority	69	22	6	1	1	0	0	92	3	227

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	7	93	47
2020	Non-visible minority	10	90	226

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	7	93	47
2020	Non-visible minority	13	87	226
2019	Visible minority	13	87	31
2019	Non-visible minority	18	82	163
2017	Visible minority	24	76	22
2017	Non-visible minority	11	89	123
2014	Non-visible minority	14	86	171

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-visible minority	86	14	15
2014	Non-visible minority	84	16	24

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2017	Non-visible minority	68	23	0	0	0	8	0	100	0	12
2014	Non-visible minority	59	26	10	5	0	0	0	85	5	20

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	28	4	10	0	6	2	84	11	47
2020	Non-visible minority	61	25	8	2	1	0	3	89	3	226

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	25	43	27	4	63	37	48
2020	Non-visible minority	15	68	15	2	82	18	227

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	42	58	12
2020	Non-visible minority	52	48	34

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	25	25	25	8	8	0	8	54	18	12
2020	Non-visible minority	44	27	15	6	9	0	0	70	15	34

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	8	0	33	17	17	8	17	11	45	12
2020	Non-visible minority	21	15	15	18	21	0	12	40	43	34

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	64	6	2	4	2	4	17	89	8	47
2020	Non-visible minority	50	15	12	5	3	1	14	76	10	227
2019	Visible minority	55	9	14	0	9	0	13	74	10	30
2019	Non-visible minority	55	14	10	11	5	0	6	73	16	163
2018	Visible minority	59	11	0	4	8	7	12	86	14	27
2018	Non-visible minority	59	10	9	6	6	1	10	78	13	124

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Canadian Transportation Agency by Question 120. Are you a member of a visible minority group?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making