2020 Public Service Employee Survey Results for Canadian Transportation Agency by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 37 2 5 4 0 0 89 9 160
2020 First official language - French 41 47 5 5 3 0 0 88 7 112

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 83 12 2 1 3 0 0 95 3 161
2020 First official language - French 73 20 3 3 0 0 1 94 3 110
2017 First official language - English 85 9 4 0 1 0 0 95 1 85
2017 First official language - French 54 36 4 5 2 0 0 90 6 59
2014 First official language - English 89 8 3 1 0 0 0 96 1 102
2014 First official language - French 58 28 5 8 1 0 0 86 9 93

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 28 6 11 1 0 2 81 13 159
2020 First official language - French 49 36 9 4 2 0 1 85 6 112
2019 First official language - English 56 32 3 3 6 0 0 88 9 108
2019 First official language - French 60 27 6 6 1 0 0 87 7 90
2017 First official language - English 61 30 6 1 2 0 0 90 4 86
2017 First official language - French 54 45 0 0 1 0 0 99 1 59
2014 First official language - English 71 23 3 1 2 0 0 94 3 102
2014 First official language - French 54 38 6 2 0 0 0 92 2 93

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 37 8 6 4 0 0 83 10 161
2020 First official language - French 44 35 10 6 3 0 2 80 9 110
2019 First official language - English 44 24 11 17 4 0 1 68 21 107
2019 First official language - French 37 40 11 8 4 0 1 78 12 89
2018 First official language - English 40 35 12 11 1 0 0 76 12 83
2018 First official language - French 29 43 10 10 6 0 3 74 16 64
2017 First official language - English 42 35 7 14 1 0 1 78 15 86
2017 First official language - French 37 40 11 8 2 0 2 79 10 59
2014 First official language - English 44 28 9 13 5 0 1 73 18 101
2014 First official language - French 35 37 12 12 4 0 0 72 16 93

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 28 6 6 3 0 1 86 8 159
2020 First official language - French 50 32 14 3 2 0 0 82 5 111
2019 First official language - English 58 21 8 6 4 1 1 80 11 107
2019 First official language - French 50 35 6 5 2 1 1 87 7 89
2017 First official language - English 68 22 7 0 3 0 0 90 3 85
2017 First official language - French 57 37 6 0 0 0 0 94 0 58
2014 First official language - English 62 26 5 5 1 0 1 89 6 102
2014 First official language - French 47 33 9 4 2 2 2 84 7 93

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 27 4 7 1 0 0 88 8 161
2020 First official language - French 57 29 7 3 4 0 0 87 6 112
2019 First official language - English 63 21 3 6 6 0 0 85 13 108
2019 First official language - French 59 31 5 2 2 0 0 90 5 90
2018 First official language - English 47 31 12 5 5 0 0 78 10 83
2018 First official language - French 50 34 4 9 3 0 0 83 12 65
2017 First official language - English 54 32 6 4 3 0 0 86 8 86
2017 First official language - French 67 27 4 2 1 0 0 93 3 59
2014 First official language - English 54 29 7 7 3 0 0 83 10 102
2014 First official language - French 41 31 17 3 8 0 0 72 11 93

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 37 11 7 1 0 0 82 8 161
2020 First official language - French 45 40 6 5 3 0 0 85 9 112
2019 First official language - English 50 26 10 8 6 0 0 76 14 108
2019 First official language - French 44 44 10 1 0 0 0 88 1 90
2018 First official language - English 41 27 13 12 7 0 0 68 18 81
2018 First official language - French 26 55 8 8 3 0 0 81 11 65
2017 First official language - English 30 37 15 14 5 0 0 67 18 85
2017 First official language - French 40 43 10 5 2 0 0 83 7 59
2014 First official language - English 38 38 11 10 3 0 0 76 12 102
2014 First official language - French 33 45 10 9 3 1 0 78 12 92

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 32 9 9 3 2 1 79 12 161
2020 First official language - French 38 35 12 9 5 1 1 74 14 112
2019 First official language - English 44 31 8 10 7 0 0 75 17 107
2019 First official language - French 32 44 10 11 3 0 0 76 14 90
2018 First official language - English 35 29 11 14 11 0 0 64 24 83
2018 First official language - French 26 37 16 11 9 0 0 64 21 65
2017 First official language - English 35 33 11 12 9 0 0 68 21 85
2017 First official language - French 47 34 16 3 0 0 0 81 3 59
2014 First official language - English 38 26 13 16 7 0 0 64 22 101
2014 First official language - French 21 35 23 10 12 0 0 56 21 93

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 38 8 9 2 0 0 81 11 161
2020 First official language - French 42 35 13 6 4 0 0 77 10 111
2019 First official language - English 40 25 8 19 7 1 0 66 26 107
2019 First official language - French 29 48 7 10 7 0 0 76 17 89
2018 First official language - English 33 40 12 8 6 0 0 73 14 82
2018 First official language - French 25 39 11 15 10 0 1 64 25 65
2017 First official language - English 28 41 9 13 9 0 0 69 23 85
2017 First official language - French 37 42 13 8 0 0 0 79 8 59

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 28 7 4 1 0 0 88 5 160
2020 First official language - French 50 38 9 0 3 0 0 88 3 112
2019 First official language - English 65 17 8 4 6 0 0 82 11 107
2019 First official language - French 47 40 9 2 1 0 0 87 3 89
2018 First official language - English 59 27 5 6 2 0 0 86 9 84
2018 First official language - French 44 42 9 3 1 0 0 86 4 65
2017 First official language - English 42 37 10 5 6 0 0 80 10 84
2017 First official language - French 44 47 5 3 0 0 0 92 3 59
2014 First official language - English 62 22 9 4 3 0 0 85 7 102
2014 First official language - French 36 46 12 3 1 1 0 84 5 93

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 30 9 11 3 0 0 77 14 161
2020 First official language - French 38 39 12 4 7 1 0 77 11 112
2019 First official language - English 45 28 7 11 9 0 0 72 20 107
2019 First official language - French 37 43 10 6 3 0 0 81 9 89
2018 First official language - English 37 34 7 13 9 0 0 71 22 84
2018 First official language - French 22 41 20 8 9 0 0 63 17 65
2017 First official language - English 35 36 3 12 14 0 0 71 26 85
2017 First official language - French 40 36 14 9 1 0 0 75 10 59

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 27 12 4 1 0 1 83 5 157
2020 First official language - French 55 35 5 4 1 0 0 90 4 112
2019 First official language - English 60 25 6 5 4 0 0 85 8 106
2019 First official language - French 56 40 4 0 0 0 0 96 0 90
2018 First official language - English 58 29 10 2 1 0 0 86 4 83
2018 First official language - French 41 49 9 2 0 0 0 89 2 63
2017 First official language - English 49 39 5 3 4 0 0 88 7 86
2017 First official language - French 48 45 2 3 2 0 0 93 5 59
2014 First official language - English 69 21 6 2 2 0 0 90 4 102
2014 First official language - French 57 35 4 1 1 1 0 94 2 93

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 29 13 10 3 1 1 74 13 158
2020 First official language - French 30 48 11 5 4 2 0 80 9 112
2019 First official language - English 45 30 8 7 10 0 0 75 17 108
2019 First official language - French 22 56 10 4 4 1 2 81 8 90
2018 First official language - English 42 31 14 7 5 0 0 73 13 84
2018 First official language - French 28 46 11 6 8 0 0 74 14 65
2017 First official language - English 44 32 6 14 4 0 0 76 18 86
2017 First official language - French 33 45 13 7 0 0 2 80 7 58
2014 First official language - English 38 37 12 7 6 0 0 75 13 101
2014 First official language - French 21 41 16 12 10 0 0 62 22 93

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 32 10 9 2 1 1 78 12 161
2020 First official language - French 34 43 13 4 5 1 0 77 9 112
2019 First official language - English 49 27 7 6 10 1 0 77 16 108
2019 First official language - French 34 44 17 1 4 0 0 78 5 90
2018 First official language - English 41 31 10 10 5 1 1 74 16 84
2018 First official language - French 26 44 11 11 8 0 0 70 19 65
2017 First official language - English 48 32 9 5 6 0 0 80 11 86
2017 First official language - French 35 47 11 3 2 0 2 84 5 59
2014 First official language - English 41 36 9 7 8 0 0 77 14 102
2014 First official language - French 28 36 20 10 5 1 0 64 15 93

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 29 9 9 1 1 1 80 11 160
2020 First official language - French 37 46 6 4 5 1 0 84 10 112
2019 First official language - English 50 30 7 4 8 0 2 81 12 106
2019 First official language - French 36 42 9 8 4 0 0 79 12 89
2018 First official language - English 41 32 12 9 6 0 0 73 16 84
2018 First official language - French 30 37 21 5 6 0 0 67 12 65
2017 First official language - English 45 29 10 12 5 0 0 73 17 86
2017 First official language - French 44 35 15 3 3 0 0 79 6 58
2014 First official language - English 52 28 12 5 3 0 0 81 8 102
2014 First official language - French 33 34 16 9 7 1 0 68 16 93

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 32 10 6 3 0 0 81 9 161
2020 First official language - French 45 44 5 4 3 0 0 88 6 111
2019 First official language - English 53 31 5 6 5 0 0 84 11 108
2019 First official language - French 47 45 6 2 0 0 0 92 2 89
2018 First official language - English 44 32 9 9 6 0 0 77 15 84
2018 First official language - French 32 44 17 5 1 0 0 76 7 65
2017 First official language - English 40 31 15 9 5 0 0 72 13 86
2017 First official language - French 47 38 6 8 0 0 0 86 8 59
2014 First official language - English 52 26 12 6 5 0 0 78 11 102
2014 First official language - French 29 45 11 11 3 1 0 75 14 93

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 30 18 7 5 0 0 71 12 159
2020 First official language - French 33 41 14 4 8 0 0 74 12 112
2019 First official language - English 38 34 15 7 6 0 0 73 12 108
2019 First official language - French 37 41 9 8 6 0 0 78 13 88
2018 First official language - English 39 33 9 11 7 0 1 72 19 84
2018 First official language - French 25 34 19 15 7 0 0 58 22 65
2017 First official language - English 36 39 14 4 7 0 0 75 11 86
2017 First official language - French 44 31 10 6 6 0 2 77 13 59
2014 First official language - English 31 38 15 10 5 1 1 71 14 102
2014 First official language - French 38 34 12 11 6 0 0 71 17 92

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 18 33 25 14 1 1 39 28 161
2020 First official language - French 11 24 36 21 6 1 1 28 35 112
2019 First official language - English 14 22 30 18 15 0 1 34 36 107
2019 First official language - French 18 21 32 20 8 1 0 28 40 90
2018 First official language - English 19 28 26 13 12 0 1 25 48 84
2018 First official language - French 15 27 46 3 6 0 3 9 43 65
2017 First official language - English 20 16 37 15 11 0 0 26 37 86
2017 First official language - French 5 34 26 24 10 2 0 35 39 59
2014 First official language - English 11 24 34 17 11 1 1 29 36 102
2014 First official language - French 12 29 39 12 6 1 1 18 42 92

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 3 11 17 40 27 2 1 69 14 160
2020 First official language - French 5 10 22 34 22 4 3 60 16 112
2019 First official language - English 5 14 24 25 28 2 1 55 20 107
2019 First official language - French 9 14 34 26 11 3 3 39 24 90
2018 First official language - English 15 17 27 20 19 1 0 40 33 84
2018 First official language - French 12 18 41 19 8 0 3 27 31 65
2017 First official language - English 11 15 30 20 22 0 1 43 26 85
2017 First official language - French 9 13 36 22 15 4 0 39 24 58
2014 First official language - English 6 13 27 23 28 0 3 53 20 102
2014 First official language - French 13 9 26 33 12 2 4 49 24 92

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 12 29 30 17 3 2 48 21 160
2020 First official language - French 9 13 28 28 19 3 2 48 22 112
2019 First official language - English 8 11 29 22 23 3 4 48 21 107
2019 First official language - French 8 16 35 23 14 2 2 39 25 90
2018 First official language - English 14 18 19 29 18 1 1 48 33 84
2018 First official language - French 13 28 24 20 9 0 5 31 43 65
2017 First official language - English 10 17 28 23 16 1 4 41 29 86
2017 First official language - French 5 22 26 27 15 2 4 45 28 58
2014 First official language - English 13 22 25 24 12 1 2 37 37 102
2014 First official language - French 14 28 26 18 11 1 2 30 43 93

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 3 11 29 33 22 1 1 56 15 160
2020 First official language - French 10 17 29 26 15 2 2 43 27 112
2019 First official language - English 10 8 24 23 33 0 2 57 18 106
2019 First official language - French 11 18 29 24 15 2 2 40 30 90
2018 First official language - English 15 18 20 21 27 0 0 47 32 84
2018 First official language - French 18 27 28 13 11 3 2 25 46 64
2017 First official language - English 17 9 32 18 21 1 2 40 27 86
2017 First official language - French 10 20 29 19 18 4 0 39 31 58
2014 First official language - English 4 19 28 30 18 0 1 48 23 102
2014 First official language - French 11 18 35 23 9 1 2 33 30 92

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 13 21 33 24 1 1 59 20 160
2020 First official language - French 17 14 22 27 16 1 4 45 32 112
2019 First official language - English 17 16 16 20 27 2 2 49 34 107
2019 First official language - French 26 15 25 20 9 0 5 31 43 90
2018 First official language - English 24 21 22 14 19 0 0 33 45 84
2018 First official language - French 21 25 27 15 5 0 6 21 49 65
2017 First official language - English 15 35 21 15 8 2 5 25 53 85
2017 First official language - French 12 28 25 24 10 0 0 34 40 58
2014 First official language - English 21 23 23 12 18 0 4 30 46 102
2014 First official language - French 26 28 20 15 7 2 3 23 57 92

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 3 5 17 38 29 6 3 73 8 160
2020 First official language - French 5 10 24 34 21 5 1 58 16 112
2019 First official language - English 9 10 19 22 34 3 3 60 20 107
2019 First official language - French 9 20 36 19 8 7 2 29 32 89
2018 First official language - English 13 17 30 20 17 2 0 38 31 82
2018 First official language - French 11 28 42 6 3 5 5 11 43 65
2017 First official language - English 12 12 26 22 20 3 5 45 27 86
2017 First official language - French 13 25 21 27 14 0 0 42 37 58
2014 First official language - English 2 6 28 31 28 2 3 62 8 101
2014 First official language - French 7 15 25 27 21 3 2 50 23 93

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 12 32 28 20 1 1 49 18 161
2020 First official language - French 7 17 23 29 19 3 2 50 25 112
2019 First official language - English 5 11 26 25 28 4 1 55 17 105
2019 First official language - French 12 10 38 18 17 5 0 38 23 89
2018 First official language - English 13 17 26 23 20 1 0 44 30 84
2018 First official language - French 14 27 28 16 6 2 8 24 45 65
2017 First official language - English 10 15 28 27 16 1 2 45 26 86
2017 First official language - French 8 16 42 15 11 6 2 29 26 58
2014 First official language - English 7 23 33 20 15 0 2 35 31 102
2014 First official language - French 13 29 23 16 14 4 2 31 45 92

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 1 14 23 40 20 1 1 61 16 161
2020 First official language - French 4 6 25 36 26 2 2 64 10 112
2019 First official language - English 2 4 26 27 41 0 1 68 6 107
2019 First official language - French 4 9 24 35 25 1 2 62 14 90
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 26 16 3 4 11 7 71 9 161
2020 First official language - French 33 30 18 4 5 5 5 69 11 112
2019 First official language - English 36 27 16 7 5 5 4 69 13 108
2019 First official language - French 35 31 6 7 8 7 5 76 17 90
2018 First official language - English 35 25 17 6 5 6 6 68 13 84
2018 First official language - French 30 25 16 13 11 3 3 58 25 64
2017 First official language - English 45 33 8 7 0 1 6 84 8 86
2017 First official language - French 30 39 18 2 0 6 5 78 2 59
2014 First official language - English 44 23 12 7 6 4 5 73 14 102
2014 First official language - French 29 25 14 12 13 5 3 58 27 93

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 23 8 5 3 2 1 84 8 159
2020 First official language - French 57 26 7 4 4 2 0 85 7 111
2019 First official language - English 53 29 5 8 4 2 0 83 12 107
2019 First official language - French 44 39 7 6 5 0 0 83 10 88
2018 First official language - English 58 20 6 9 5 1 0 80 14 82
2018 First official language - French 41 29 12 8 8 1 0 71 16 65
2017 First official language - English 62 20 5 9 5 0 0 82 13 86
2017 First official language - French 60 29 7 2 2 0 0 89 3 59
2014 First official language - English 55 21 6 10 7 0 1 78 16 102
2014 First official language - French 46 28 8 8 8 1 0 75 16 93

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 68 22 4 4 1 1 1 91 4 161
2020 First official language - French 63 27 4 4 2 0 0 90 5 112
2019 First official language - English 56 33 4 6 2 0 0 88 7 106
2019 First official language - French 50 36 7 5 1 0 0 86 7 88
2018 First official language - English 58 36 1 1 4 0 0 94 5 84
2018 First official language - French 49 27 12 6 5 0 0 76 11 65
2017 First official language - English 73 19 5 3 0 0 0 92 3 86
2017 First official language - French 56 35 3 3 2 0 0 92 5 58
2014 First official language - English 58 27 7 4 3 0 1 87 7 102
2014 First official language - French 45 39 7 5 4 0 0 84 9 93

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 28 11 3 1 3 1 85 4 159
2020 First official language - French 49 32 11 4 3 1 1 83 7 112
2019 First official language - English 56 28 6 5 4 1 0 85 9 108
2019 First official language - French 36 50 8 2 1 1 1 88 4 90
2018 First official language - English 47 36 10 1 4 1 0 85 6 84
2018 First official language - French 36 42 8 5 6 2 1 81 11 64

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 18 10 4 1 11 4 82 6 161
2020 First official language - French 45 24 13 3 4 5 5 78 7 112
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 26 11 4 1 2 4 83 5 160
2020 First official language - French 55 20 12 4 4 4 1 79 9 112
2019 First official language - English 58 19 15 2 4 1 2 79 6 108
2019 First official language - French 50 33 8 5 1 0 4 86 6 90

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 27 10 6 1 1 1 83 7 161
2020 First official language - French 51 31 8 4 5 1 1 84 8 112
2019 First official language - English 49 25 13 7 3 2 1 76 10 107
2019 First official language - French 46 36 8 3 4 0 2 84 8 90
2018 First official language - English 45 28 14 8 3 1 1 75 11 83
2018 First official language - French 39 26 20 4 8 0 2 67 13 65
2017 First official language - English 47 31 7 10 4 0 2 80 14 86
2017 First official language - French 53 36 5 5 0 0 2 90 5 58
2014 First official language - English 51 30 8 6 3 1 1 83 9 102
2014 First official language - French 39 32 15 5 6 1 1 73 12 93

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 21 11 3 2 2 2 83 5 159
2020 First official language - French 53 27 6 3 7 0 4 83 10 111

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 23 11 5 1 1 1 83 6 159
2020 First official language - French 53 32 7 3 4 1 0 86 6 112
2019 First official language - English 58 19 12 7 3 0 1 78 10 106
2019 First official language - French 50 35 9 3 3 0 0 85 6 90
2018 First official language - English 47 27 3 14 4 1 3 78 18 83
2018 First official language - French 37 40 6 5 11 0 2 78 15 65
2017 First official language - English 54 19 11 6 6 1 2 76 12 86
2017 First official language - French 63 24 9 2 0 2 0 89 2 59
2014 First official language - English 50 27 9 12 2 0 1 77 14 102
2014 First official language - French 40 32 12 7 6 2 0 74 14 93

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 31 69 161
2020 First official language - French 36 64 112

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 14 7 1 1 5 10 90 2 160
2020 First official language - French 67 15 6 1 2 4 5 90 3 112

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 67 21 6 4 1 1 1 89 4 160
2020 First official language - French 66 22 4 3 5 0 0 88 8 112
2019 First official language - English 62 22 9 4 2 0 1 86 5 108
2019 First official language - French 55 34 5 2 3 0 1 90 5 90
2018 First official language - English 55 20 12 7 4 1 1 77 11 82
2018 First official language - French 47 23 15 6 8 0 1 71 14 65
2017 First official language - English 60 18 9 5 5 1 2 81 10 86
2017 First official language - French 77 13 10 0 0 0 0 90 0 59
2014 First official language - English 58 26 7 6 3 0 1 84 9 102
2014 First official language - French 48 28 13 4 8 0 0 75 12 93
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 27 9 3 3 1 0 85 6 161
2020 First official language - French 44 27 10 9 4 7 0 76 13 112
2019 First official language - English 40 36 10 6 4 4 0 79 11 108
2019 First official language - French 33 31 16 10 5 4 0 67 16 89
2018 First official language - English 38 26 15 8 13 1 0 64 21 83
2018 First official language - French 18 40 19 14 8 2 0 58 22 64
2017 First official language - English 34 35 15 4 9 2 0 71 13 85
2017 First official language - French 23 34 27 6 6 3 0 59 13 59
2014 First official language - English 31 24 17 13 11 4 0 58 24 102
2014 First official language - French 17 35 20 12 8 8 0 57 21 91

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 28 9 6 3 1 0 82 8 160
2020 First official language - French 42 30 13 4 9 1 0 73 13 112
2019 First official language - English 39 33 9 10 8 1 0 73 18 107
2019 First official language - French 31 33 19 11 6 1 0 64 17 90
2018 First official language - English 35 25 11 14 14 1 0 61 28 83
2018 First official language - French 19 31 26 15 9 0 0 50 24 64
2017 First official language - English 32 35 10 14 9 0 0 67 23 86
2017 First official language - French 27 29 33 8 3 0 0 56 12 59
2014 First official language - English 32 29 16 10 12 0 0 61 22 102
2014 First official language - French 19 28 27 15 8 3 0 48 24 93

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 32 11 7 4 2 0 78 11 161
2020 First official language - French 32 40 12 8 6 3 0 73 15 112
2019 First official language - English 30 36 10 11 9 4 0 69 21 107
2019 First official language - French 22 31 27 12 6 2 0 54 18 90
2018 First official language - English 25 33 13 16 11 1 0 59 28 83
2018 First official language - French 14 32 27 16 10 2 0 47 26 63
2017 First official language - English 29 32 11 18 10 0 0 62 27 86
2017 First official language - French 25 23 32 12 4 3 0 49 17 59
2014 First official language - English 25 35 15 14 9 2 0 62 24 102
2014 First official language - French 18 32 23 10 8 9 0 55 20 93

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 38 9 12 4 1 0 75 16 161
2020 First official language - French 39 32 20 5 3 2 0 72 8 112
2019 First official language - English 30 26 16 14 8 6 0 59 23 108
2019 First official language - French 24 31 24 12 7 2 0 57 19 90
2018 First official language - English 21 31 10 19 17 1 0 53 37 83
2018 First official language - French 13 37 26 15 9 0 0 49 25 64
2017 First official language - English 31 34 8 13 14 0 0 65 27 86
2017 First official language - French 25 44 20 8 3 0 0 69 11 59
2014 First official language - English 24 25 15 19 15 2 0 50 35 102
2014 First official language - French 14 37 29 9 8 2 0 52 18 93

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 25 5 3 0 1 0 92 3 159
2020 First official language - French 47 32 14 5 2 0 0 80 6 112
2019 First official language - English 58 23 11 3 1 5 0 84 4 107
2019 First official language - French 35 32 15 10 6 2 0 69 16 90
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 30 6 5 0 1 0 89 5 161
2020 First official language - French 55 33 7 2 2 1 0 89 4 112
2019 First official language - English 53 27 13 5 2 0 0 80 7 108
2019 First official language - French 49 46 3 0 2 0 0 94 2 90
2018 First official language - English 42 40 5 7 4 1 0 83 12 84
2018 First official language - French 27 57 8 4 3 0 0 84 8 65
2017 First official language - English 47 35 8 5 4 0 0 83 9 86
2017 First official language - French 51 37 10 0 2 0 0 88 2 59
2014 First official language - English 56 30 9 3 2 0 0 86 5 102
2014 First official language - French 37 48 15 0 0 0 0 85 0 93

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 38 11 7 3 3 0 78 10 159
2020 First official language - French 35 43 8 6 6 2 0 80 12 110
2019 First official language - English 26 39 9 17 8 1 0 65 26 107
2019 First official language - French 17 39 27 9 6 2 0 57 15 90

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 31 11 4 2 3 3 82 6 160
2020 First official language - French 37 37 12 6 3 4 1 78 10 111
2019 First official language - English 45 30 13 5 4 2 1 77 10 108
2019 First official language - French 38 38 10 8 4 1 0 78 12 90
2018 First official language - English 45 17 17 14 5 2 0 64 19 83
2018 First official language - French 28 44 10 5 8 1 3 75 14 65
2017 First official language - English 63 21 5 8 3 0 0 84 11 86
2017 First official language - French 45 26 9 5 8 7 0 77 14 59
2014 First official language - English 55 18 11 5 6 4 1 78 11 102
2014 First official language - French 25 40 16 8 7 2 0 67 16 93

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 30 11 4 1 2 0 84 4 161
2020 First official language - French 42 34 12 4 3 5 0 80 8 110
2019 First official language - English 38 35 15 5 5 2 0 74 11 107
2019 First official language - French 30 37 20 8 3 2 0 69 11 89
2018 First official language - English 41 29 14 5 10 1 0 71 15 83
2018 First official language - French 24 42 18 9 5 4 0 68 14 63

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 18 14 12 4 13 2 64 19 161
2020 First official language - French 20 27 16 8 9 15 4 59 22 110
2019 First official language - English 32 20 18 9 11 7 4 58 22 108
2019 First official language - French 18 23 19 12 9 12 6 51 26 90
2018 First official language - English 28 18 14 9 23 8 0 50 35 82
2018 First official language - French 12 17 15 14 23 9 9 36 46 65
2017 First official language - English 24 17 15 13 10 16 3 52 30 86
2017 First official language - French 14 18 21 18 6 16 7 41 31 59
2014 First official language - English 21 16 23 6 25 6 4 41 34 102
2014 First official language - French 11 8 21 21 22 13 4 23 52 93

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 32 15 7 4 2 0 73 12 161
2020 First official language - French 38 30 20 4 6 2 1 69 10 111
2019 First official language - English 34 25 19 9 8 4 1 62 18 108
2019 First official language - French 31 38 18 4 6 3 0 71 11 87
2018 First official language - English 30 29 10 17 13 1 0 59 30 83
2018 First official language - French 23 38 17 11 8 3 0 63 20 65
2017 First official language - English 34 38 6 13 7 1 0 73 21 86
2017 First official language - French 38 42 12 4 0 3 0 83 4 59
2014 First official language - English 35 32 12 8 11 2 1 68 19 102
2014 First official language - French 33 40 13 5 7 1 0 74 13 93

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 25 19 10 9 3 4 59 20 161
2020 First official language - French 24 30 23 10 8 1 3 57 19 110
2019 First official language - English 25 22 14 11 21 3 4 50 35 108
2019 First official language - French 17 30 23 10 6 5 9 55 19 89
2018 First official language - English 24 20 12 16 25 3 0 46 42 83
2018 First official language - French 18 22 26 10 16 3 4 43 29 65
2017 First official language - English 29 23 16 10 20 0 2 53 31 86
2017 First official language - French 15 32 17 19 12 6 0 49 33 59
2014 First official language - English 18 20 14 20 19 0 8 42 43 102
2014 First official language - French 16 12 18 27 19 6 2 30 50 93

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 14 16 6 3 1 3 75 8 161
2020 First official language - French 63 17 9 4 1 1 4 85 6 112
2019 First official language - English 65 17 7 4 3 1 3 85 7 108
2019 First official language - French 60 21 6 2 3 1 6 88 5 90

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 68 14 9 4 1 1 2 85 5 161
2020 First official language - French 64 17 9 5 3 0 3 83 7 112
2019 First official language - English 62 18 13 3 2 1 2 82 5 108
2019 First official language - French 52 29 8 3 0 0 8 88 4 90

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 84 5 4 1 0 3 3 95 1 161
2020 First official language - French 76 6 5 6 3 2 3 86 9 112
2019 First official language - English 79 5 4 2 3 4 3 91 5 108
2019 First official language - French 72 10 3 0 3 1 10 93 4 90

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 81 6 5 0 0 1 7 95 0 161
2020 First official language - French 74 11 2 1 0 1 12 97 1 112
2019 First official language - English 81 4 0 1 1 3 11 98 2 106
2019 First official language - French 81 3 0 1 0 2 12 98 2 90

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 42 13 6 1 4 0 80 7 160
2020 First official language - French 28 43 17 5 4 3 0 73 9 112
2019 First official language - English 40 32 17 6 2 3 0 74 8 108
2019 First official language - French 24 43 21 3 5 5 0 69 8 90
2018 First official language - English 32 31 18 8 10 0 0 63 18 83
2018 First official language - French 18 33 28 15 6 0 0 51 21 64
2017 First official language - English 36 36 13 6 7 1 0 73 13 86
2017 First official language - French 25 49 17 6 0 2 0 76 6 59

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 35 6 3 2 1 0 88 5 158
2020 First official language - French 46 31 13 6 3 1 0 78 9 112
2019 First official language - English 46 35 11 7 1 0 0 81 8 108
2019 First official language - French 38 49 7 1 5 0 0 87 6 90
2018 First official language - English 42 34 9 8 4 1 0 77 13 83
2018 First official language - French 38 34 18 3 3 3 0 75 7 65
2017 First official language - English 53 26 12 4 2 2 0 81 6 85
2017 First official language - French 43 48 9 0 0 0 0 91 0 59
2014 First official language - English 52 28 13 3 3 2 0 81 6 102
2014 First official language - French 34 44 13 2 4 2 0 81 6 93

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 36 7 2 0 4 0 90 2 161
2020 First official language - French 49 34 9 2 4 2 0 85 6 111
2019 First official language - English 49 36 8 4 0 3 0 88 4 106
2019 First official language - French 47 39 11 1 2 0 0 86 3 89
2018 First official language - English 47 30 14 5 1 4 0 79 7 83
2018 First official language - French 38 32 21 3 3 3 0 72 7 65
2017 First official language - English 53 26 13 3 2 4 0 82 5 86
2017 First official language - French 38 39 17 0 0 6 0 82 0 59
2014 First official language - English 52 29 14 2 0 3 0 83 2 102
2014 First official language - French 40 47 9 1 1 2 0 89 2 93

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 32 12 2 2 7 1 82 5 161
2020 First official language - French 36 36 16 2 3 7 0 77 5 111

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 24 8 3 2 4 3 86 5 161
2020 First official language - French 48 29 7 3 5 5 3 84 8 112

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 66 23 6 4 1 0 0 89 5 160
2020 First official language - French 62 28 4 2 5 0 0 89 7 112
2019 First official language - English 57 28 10 4 2 0 0 84 6 108
2019 First official language - French 55 34 7 2 2 0 0 88 5 88
2018 First official language - English 50 25 7 11 8 0 0 75 18 83
2018 First official language - French 37 46 8 5 3 0 0 83 8 65
2017 First official language - English 58 27 6 6 4 0 0 84 9 86
2017 First official language - French 48 46 3 1 1 0 0 94 3 58
2014 First official language - English 52 29 9 7 4 0 0 81 11 102
2014 First official language - French 42 40 9 6 3 0 0 82 9 93

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 26 10 3 1 0 0 86 4 160
2020 First official language - French 53 27 12 2 6 0 0 80 8 112
2019 First official language - English 46 35 10 2 7 0 0 81 9 108
2019 First official language - French 44 30 15 7 3 0 0 75 10 90
2018 First official language - English 42 24 15 8 11 0 0 66 19 83
2018 First official language - French 28 38 18 6 11 0 0 65 17 64
2017 First official language - English 37 31 12 11 9 0 0 68 20 86
2017 First official language - French 43 29 16 5 5 2 0 74 10 59
2014 First official language - English 44 26 13 6 10 1 0 71 15 102
2014 First official language - French 28 38 16 9 6 2 0 68 15 93

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 27 8 5 1 0 0 87 6 160
2020 First official language - French 51 33 6 2 8 0 0 84 10 110
2019 First official language - English 48 31 8 6 7 0 0 79 13 107
2019 First official language - French 43 35 12 7 3 0 0 78 10 90
2018 First official language - English 42 18 19 11 10 0 0 60 21 83
2018 First official language - French 26 40 16 4 14 0 0 66 18 64
2017 First official language - English 41 24 14 12 9 0 0 65 21 86
2017 First official language - French 40 35 15 5 6 0 0 75 11 59
2014 First official language - English 45 27 13 8 8 0 0 72 15 102
2014 First official language - French 27 47 9 13 4 0 0 74 17 92

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 30 14 7 3 2 0 75 11 161
2020 First official language - French 51 20 14 8 4 3 1 73 12 112
2019 First official language - English 38 22 22 10 7 1 0 60 17 108
2019 First official language - French 41 27 17 5 6 3 1 71 11 90
2018 First official language - English 36 14 18 13 16 3 0 52 29 83
2018 First official language - French 27 30 15 13 14 0 0 57 27 65
2017 First official language - English 34 19 17 8 18 2 1 55 28 86
2017 First official language - French 36 26 14 10 5 4 5 68 16 59
2014 First official language - English 33 25 10 15 11 2 3 62 28 102
2014 First official language - French 29 31 12 12 11 3 2 64 24 93
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 22 38 40 161
2020 First official language - French 20 45 35 112
2019 First official language - English 29 32 38 108
2019 First official language - French 27 46 27 89
2018 First official language - English 34 27 38 84
2018 First official language - French 38 23 39 65
2017 First official language - English 35 31 34 86
2017 First official language - French 38 33 29 59
2014 First official language - English 28 35 38 102
2014 First official language - French 31 44 26 93

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 10 25 40 5 11 9 36
2020 First official language - French 13 19 59 9 0 0 22
2019 First official language - English 17 18 52 0 10 3 33
2019 First official language - French 17 12 59 0 8 4 24
2018 First official language - English 15 17 65 0 3 0 29
2018 First official language - French 12 24 57 4 0 4 25
2017 First official language - English 2 6 74 14 3 0 30
2017 First official language - French 18 22 51 0 9 0 22
2014 First official language - English 34 22 36 0 9999 8 27
2014 First official language - French 17 15 65 0 9999 3 29
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 161
2020 First official language - French 14 86 111
2019 First official language - English 11 89 108
2019 First official language - French 14 86 90
2018 First official language - English 14 86 83
2018 First official language - French 22 78 65

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 50 50 10
2020 First official language - French 44 56 16
2018 First official language - English 51 49 11
2018 First official language - French 52 48 14

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 59 41 12
2019 First official language - French 51 49 12

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 11
2018 First official language - French 0 100 14

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 10
2020 First official language - French 0 100 16
2019 First official language - English 0 100 12
2019 First official language - French 0 100 12
2018 First official language - English 0 100 11
2018 First official language - French 0 100 14

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 12
2019 First official language - French 0 100 12

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 10
2020 First official language - French 0 100 16
2019 First official language - English 0 100 12
2019 First official language - French 0 100 12

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 12
2019 First official language - French 0 100 12

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 47 53 11
2018 First official language - French 52 48 14

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 60 40 12
2019 First official language - French 56 44 12
2018 First official language - English 51 49 11
2018 First official language - French 55 45 14

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 10
2020 First official language - French 0 100 16

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 10
2020 First official language - French 0 100 16

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 50 50 10
2020 First official language - French 32 68 16

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 11
2018 First official language - French 38 62 14

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 10
2020 First official language - French 0 100 16

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 10
2020 First official language - French 0 100 16

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 10
2020 First official language - French 0 100 16

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 10
2020 First official language - French 0 100 16
2018 First official language - English 0 100 11
2018 First official language - French 0 100 13

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 12 13 4 5 31 14 60 17 161
2020 First official language - French 18 13 12 6 6 35 10 56 23 112
2019 First official language - English 24 14 13 14 4 25 7 56 25 108
2019 First official language - French 13 18 18 6 8 27 10 49 22 90
2018 First official language - English 24 15 20 5 6 26 4 57 15 83
2018 First official language - French 14 18 15 5 6 37 5 54 20 65
2017 First official language - English 18 16 20 3 5 29 8 55 13 86
2017 First official language - French 10 16 19 5 2 36 13 50 13 59
2014 First official language - English 18 14 8 14 14 28 5 47 41 101
2014 First official language - French 9 12 26 8 14 26 5 30 31 93

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 23 8 3 4 10 2 84 7 161
2020 First official language - French 32 30 17 5 4 10 2 71 10 112
2019 First official language - English 42 29 12 5 3 8 1 78 9 108
2019 First official language - French 27 33 21 5 4 10 0 67 10 89
2018 First official language - English 42 20 11 9 4 11 3 72 15 83
2018 First official language - French 20 31 16 8 3 19 2 65 15 65
2017 First official language - English 44 21 18 3 5 9 1 72 8 86
2017 First official language - French 33 30 22 3 1 9 2 70 5 56
2014 First official language - English 31 24 13 9 13 10 0 61 25 102
2014 First official language - French 18 24 26 10 12 10 0 47 24 92
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 108
2019 First official language - French 9 91 90
2018 First official language - English 11 89 83
2018 First official language - French 11 89 65

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 9 16 2 1 34 13 62 7 161
2020 First official language - French 21 13 13 2 5 38 8 63 12 111
2019 First official language - English 26 14 19 2 2 29 9 64 6 108
2019 First official language - French 15 16 21 1 3 36 7 55 8 89
2018 First official language - English 27 14 18 1 6 29 4 62 10 82
2018 First official language - French 16 24 14 0 5 33 9 68 8 65
2017 First official language - English 17 12 20 0 3 37 11 56 5 86
2017 First official language - French 8 18 25 0 0 38 10 51 0 58
2014 First official language - English 24 15 15 1 3 35 7 67 7 102
2014 First official language - French 13 19 14 5 5 34 10 56 19 93

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 24 9 2 1 12 2 85 3 161
2020 First official language - French 34 26 20 3 6 11 1 68 9 111
2019 First official language - English 47 25 16 2 2 6 2 79 4 108
2019 First official language - French 30 33 21 1 2 13 0 72 4 89
2018 First official language - English 49 17 11 3 4 15 1 79 8 83
2018 First official language - French 24 30 17 1 5 19 3 70 8 65
2017 First official language - English 38 34 11 2 4 11 1 82 6 86
2017 First official language - French 21 41 23 0 0 13 2 73 0 59
2014 First official language - English 41 23 13 2 3 17 1 79 6 102
2014 First official language - French 21 29 21 4 5 18 2 63 12 93
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 15 11 4 7 0 2 78 11 161
2020 First official language - French 55 13 15 5 7 0 4 71 13 112

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 27 11 5 3 0 1 81 8 160
2020 First official language - French 56 24 13 2 5 0 1 81 6 112
2019 First official language - English 52 28 16 4 1 0 0 79 5 107
2019 First official language - French 61 17 7 5 8 0 3 81 13 90
2018 First official language - English 41 33 10 7 5 1 3 77 13 83
2018 First official language - French 41 26 19 8 4 0 3 69 12 65
2017 First official language - English 39 27 17 6 7 0 2 68 14 86
2017 First official language - French 43 25 17 4 7 0 4 70 12 58

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 23 26 18 8 0 1 48 26 160
2020 First official language - French 18 25 29 15 12 0 1 44 27 112
2019 First official language - English 39 24 12 13 13 0 0 63 25 107
2019 First official language - French 27 28 20 13 11 0 1 56 24 90
2018 First official language - English 17 26 27 13 18 0 0 42 31 84
2018 First official language - French 11 20 31 19 20 0 0 31 38 65
2017 First official language - English 25 23 16 25 10 0 1 48 35 86
2017 First official language - French 11 22 34 13 16 2 2 34 30 59

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 22 22 14 4 0 1 60 18 161
2020 First official language - French 23 27 21 17 10 0 1 51 28 112
2019 First official language - English 47 23 12 6 12 1 0 70 18 107
2019 First official language - French 29 26 24 10 6 1 3 58 17 90
2018 First official language - English 34 21 18 13 14 0 0 55 27 83
2018 First official language - French 15 11 31 22 18 2 1 27 41 65
2017 First official language - English 31 27 18 14 8 0 1 59 22 85
2017 First official language - French 15 28 23 11 19 0 3 45 31 59

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 21 20 13 7 0 1 59 21 159
2020 First official language - French 27 21 22 13 13 2 2 50 27 112
2019 First official language - English 40 23 11 12 14 0 1 63 26 105
2019 First official language - French 23 29 22 10 15 0 1 52 26 89
2018 First official language - English 22 17 23 16 22 0 0 39 38 82
2018 First official language - French 12 12 29 20 23 0 3 26 45 64
2017 First official language - English 26 17 16 24 14 0 2 45 39 86
2017 First official language - French 15 25 25 14 19 0 2 41 34 59

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 20 16 4 2 1 1 77 7 160
2020 First official language - French 44 24 14 10 4 0 5 71 14 111
2019 First official language - English 61 20 9 3 6 0 1 82 9 107
2019 First official language - French 50 22 12 4 6 0 7 77 11 88
2018 First official language - English 52 20 14 6 7 0 1 73 13 83
2018 First official language - French 29 20 19 9 11 0 11 55 23 61
2017 First official language - English 49 24 11 4 7 0 5 77 12 86
2017 First official language - French 43 21 21 6 1 0 8 69 8 58

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 21 21 11 6 0 0 62 17 161
2020 First official language - French 42 24 17 9 6 0 2 67 15 112
2019 First official language - English 45 26 16 6 8 0 0 70 13 108
2019 First official language - French 54 27 10 5 2 0 2 82 8 89
2018 First official language - English 36 27 19 8 10 0 0 63 18 82
2018 First official language - French 32 24 13 17 12 0 2 58 29 65
2017 First official language - English 38 35 15 7 5 0 0 73 13 85
2017 First official language - French 39 33 12 5 7 0 4 75 12 59

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 17 17 7 8 1 8 65 16 161
2020 First official language - French 43 24 14 5 9 1 5 71 14 111

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 27 16 7 3 1 1 74 10 161
2020 First official language - French 43 29 16 6 3 1 3 75 9 111
2019 First official language - English 42 31 16 3 6 0 1 74 10 106
2019 First official language - French 46 25 15 4 6 2 2 74 11 90
2018 First official language - English 35 27 24 10 5 0 0 61 15 83
2018 First official language - French 29 32 24 4 9 0 2 63 13 62
2017 First official language - English 40 30 16 9 5 0 0 70 14 85
2017 First official language - French 41 28 15 10 2 0 4 72 12 59

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 36 16 15 3 0 1 66 18 160
2020 First official language - French 25 38 21 7 6 1 1 64 14 111
2019 First official language - English 30 33 17 11 9 0 1 63 20 106
2019 First official language - French 30 36 13 11 8 0 2 67 20 89
2018 First official language - English 26 21 23 13 16 0 0 47 29 83
2018 First official language - French 21 24 27 14 13 0 2 45 28 64
2017 First official language - English 20 37 20 13 10 0 0 57 23 85
2017 First official language - French 21 30 19 14 9 0 6 55 25 59

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 28 19 8 2 0 0 71 10 160
2020 First official language - French 39 30 15 6 6 3 1 73 12 111
2019 First official language - English 44 22 14 12 7 0 0 66 19 106
2019 First official language - French 31 41 15 6 7 0 1 72 13 89
2018 First official language - English 34 26 16 12 9 1 1 61 22 83
2018 First official language - French 26 26 19 18 11 0 0 52 30 64
2017 First official language - English 34 28 18 10 10 0 0 62 20 85
2017 First official language - French 34 24 19 5 10 0 8 62 17 59

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 15 12 7 3 0 1 79 9 161
2020 First official language - French 46 32 9 5 6 1 1 79 12 111
2019 First official language - English 58 16 15 6 6 0 0 74 11 105
2019 First official language - French 53 33 3 7 3 0 1 87 10 90

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 31 22 11 8 1 0 59 19 161
2020 First official language - French 27 29 23 13 6 0 2 58 19 111

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 28 20 8 3 0 1 69 11 161
2020 First official language - French 33 36 16 6 7 0 2 70 14 111
2019 First official language - English 54 28 10 5 4 0 0 81 9 106
2019 First official language - French 42 32 14 9 3 0 1 74 12 89
2018 First official language - English 46 22 19 7 5 0 0 68 13 83
2018 First official language - French 29 33 23 11 6 0 0 61 16 64
2017 First official language - English 47 25 13 11 4 0 0 72 15 85
2017 First official language - French 36 25 15 11 5 2 5 66 17 59

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 24 11 2 3 0 1 84 5 159
2020 First official language - French 60 26 8 3 0 0 3 89 3 111
2019 First official language - English 72 21 3 1 3 0 0 93 3 106
2019 First official language - French 73 14 8 2 2 0 1 88 4 90
2018 First official language - English 67 18 5 5 5 0 1 85 10 83
2018 First official language - French 63 16 13 2 5 0 2 80 7 64
2017 First official language - English 79 17 1 1 1 0 0 96 3 86
2017 First official language - French 64 16 8 3 0 0 9 88 3 59

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 33 13 6 1 0 1 80 7 158
2020 First official language - French 46 32 16 5 1 0 0 79 6 110

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 76 11 4 1 1 1 6 94 1 158
2020 First official language - French 74 10 4 1 0 1 10 95 1 111
2019 First official language - English 85 5 1 1 2 1 5 96 3 105
2019 First official language - French 81 7 4 0 1 0 8 95 1 89
2018 First official language - English 82 7 5 1 1 2 4 93 2 81
2018 First official language - French 75 11 2 5 2 0 6 91 7 64

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 85 5 5 1 1 1 1 92 3 154
2020 First official language - French 76 6 3 4 6 0 5 86 11 111
2019 First official language - English 76 8 7 2 5 1 2 86 7 108
2019 First official language - French 70 13 6 3 3 0 6 87 6 87
2018 First official language - English 78 7 6 1 4 0 3 88 5 83
2018 First official language - French 60 16 5 3 10 0 6 81 14 64
2017 First official language - English 85 8 1 4 1 0 1 94 5 86
2017 First official language - French 70 12 6 0 4 1 6 88 5 58

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 76 13 6 3 0 1 1 90 3 159
2020 First official language - French 68 16 8 4 1 0 4 87 5 111
2019 First official language - English 72 15 9 1 1 0 2 89 2 108
2019 First official language - French 57 27 4 3 4 0 4 88 7 89
2018 First official language - English 63 29 5 0 1 0 2 94 1 84
2018 First official language - French 46 23 14 8 3 2 4 74 11 65
2017 First official language - English 69 21 7 2 0 0 1 91 2 86
2017 First official language - French 61 18 5 5 5 0 6 85 10 59

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 71 14 8 4 2 1 1 87 6 158
2020 First official language - French 70 10 6 5 6 0 3 82 12 111
2019 First official language - English 68 15 9 4 4 0 1 83 8 108
2019 First official language - French 58 20 3 4 8 0 6 83 13 88
2018 First official language - English 58 17 11 6 6 0 1 76 13 84
2018 First official language - French 47 22 11 5 9 0 6 73 15 64
2017 First official language - English 66 16 7 6 2 0 2 84 9 86
2017 First official language - French 74 10 8 2 1 0 6 88 3 59

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 70 6 2 1 0 1 20 96 2 158
2020 First official language - French 61 14 7 1 2 0 16 88 3 111
2019 First official language - English 71 3 3 1 1 0 21 94 2 108
2019 First official language - French 58 15 3 1 1 1 21 93 3 87
2018 First official language - English 63 14 4 0 0 0 19 96 0 81
2018 First official language - French 58 10 3 2 2 2 24 92 4 64
2017 First official language - English 59 13 6 1 0 0 20 91 1 85
2017 First official language - French 49 9 3 3 0 0 35 90 5 59

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 75 10 5 2 1 2 4 91 4 161
2020 First official language - French 77 11 6 1 0 0 5 93 1 112
2019 First official language - English 78 11 7 0 0 0 4 93 0 108
2019 First official language - French 78 6 3 2 0 0 10 94 3 88
2018 First official language - English 67 15 7 1 2 1 6 89 4 82
2018 First official language - French 65 9 10 3 2 0 11 83 6 65
2017 First official language - English 78 14 5 1 3 0 0 91 4 86
2017 First official language - French 62 20 7 3 0 0 7 89 4 59

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 18 17 6 12 0 2 64 18 161
2020 First official language - French 61 12 6 9 6 0 5 77 16 112
2019 First official language - English 66 5 13 4 10 0 3 73 14 108
2019 First official language - French 70 13 2 3 4 0 7 90 8 88
2018 First official language - English 63 16 5 5 9 0 1 80 14 83
2018 First official language - French 71 6 1 6 6 0 9 85 14 65
2017 First official language - English 69 15 8 4 4 0 1 84 8 86
2017 First official language - French 60 8 10 2 8 2 10 77 11 59

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 28 13 4 2 0 1 82 6 161
2020 First official language - French 54 25 12 5 0 0 3 82 6 112
2019 First official language - English 65 17 12 4 2 0 1 82 6 108
2019 First official language - French 73 14 6 3 0 0 3 90 4 88
2018 First official language - English 58 24 11 2 3 0 2 84 5 84
2018 First official language - French 61 16 11 2 2 2 8 84 4 64
2017 First official language - English 65 23 10 1 1 0 0 88 2 86
2017 First official language - French 47 30 17 0 0 0 6 82 0 59

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 47 12 7 2 1 0 79 9 160
2020 First official language - French 47 30 16 5 1 0 2 78 6 111

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 38 32 11 3 0 0 55 13 161
2020 First official language - French 18 37 31 10 4 0 0 55 14 112
2019 First official language - English 24 34 31 9 3 0 0 58 11 108
2019 First official language - French 22 40 25 12 1 0 0 62 13 90
2018 First official language - English 18 31 31 12 8 0 0 49 20 83
2018 First official language - French 11 25 38 18 10 0 0 35 27 65
2017 First official language - English 15 29 37 9 10 0 0 44 19 86
2017 First official language - French 15 29 39 10 6 0 0 44 16 59

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 14 44 24 13 0 0 38 19 160
2020 First official language - French 6 18 38 26 12 0 0 38 24 112
2019 First official language - English 6 15 43 20 16 0 0 36 21 106
2019 First official language - French 8 20 31 21 21 0 0 42 28 89
2018 First official language - English 12 14 38 25 11 0 0 36 26 82
2018 First official language - French 20 18 34 12 16 0 0 28 38 65
2017 First official language - English 11 16 39 26 9 0 0 34 27 86
2017 First official language - French 6 16 25 34 18 0 0 53 22 59

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 24 5 4 2 2 0 88 6 161
2020 First official language - French 47 39 11 2 1 0 0 87 3 112
2019 First official language - English 55 26 13 2 1 3 0 83 3 108
2019 First official language - French 32 46 13 2 2 4 0 81 5 90
2018 First official language - English 51 30 11 4 1 2 0 83 5 83
2018 First official language - French 31 47 10 5 5 3 0 80 10 64
2017 First official language - English 55 29 8 5 3 0 0 84 8 86
2017 First official language - French 40 42 13 1 3 2 0 82 4 59

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 27 7 3 2 3 0 87 6 161
2020 First official language - French 43 36 10 4 5 1 0 80 10 111

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 26 12 12 5 3 0 70 17 161
2020 First official language - French 45 31 12 4 7 0 1 77 11 112

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 29 6 6 1 4 1 87 7 161
2020 First official language - French 57 24 7 4 5 3 1 83 9 111

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 31 14 3 4 2 0 78 8 161
2020 First official language - French 43 31 13 7 5 0 0 74 12 112
2019 First official language - English 37 34 14 9 4 2 0 72 13 108
2019 First official language - French 29 43 12 10 3 2 0 74 14 89
2018 First official language - English 36 28 8 17 10 1 0 65 27 84
2018 First official language - French 18 45 19 10 8 0 0 63 18 65
2017 First official language - English 27 31 13 19 6 3 0 60 27 86
2017 First official language - French 22 50 14 6 6 3 0 74 12 59

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 29 4 4 1 1 0 91 5 161
2020 First official language - French 58 30 5 2 2 3 0 91 4 112

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 67 24 6 1 1 1 0 92 2 161
2020 First official language - French 61 28 4 2 2 3 0 92 4 112

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 32 7 1 2 1 0 90 3 160
2020 First official language - French 51 31 10 3 0 3 2 87 3 112

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 25 6 1 1 1 2 92 2 161
2020 First official language - French 57 33 4 3 1 3 0 93 4 112

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 84 11 2 0 1 1 1 97 1 161
2020 First official language - French 77 17 1 2 1 2 0 96 3 111

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 28 3 3 1 2 1 94 4 161
2020 First official language - French 57 30 9 2 0 2 0 89 2 112

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 26 9 4 2 1 0 84 7 161
2020 First official language - French 60 21 10 4 5 0 1 81 9 112

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 75 19 4 1 1 1 0 94 2 161
2020 First official language - French 58 30 9 2 1 1 0 88 3 112

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 29 15 11 0 0 0 74 11 27
2020 First official language - French 27 45 12 12 0 3 0 75 13 33
2019 First official language - English 51 35 0 4 10 0 0 87 13 22
2019 First official language - French 30 33 12 8 5 0 13 72 14 24

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 100 0 27
2020 First official language - French 100 0 33

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 25 11 18 4 0 0 67 22 27
2020 First official language - French 18 43 15 21 3 0 0 61 24 33
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 160
2020 First official language - French 9 91 112

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 160
2020 First official language - French 12 88 112
2019 First official language - English 23 77 108
2019 First official language - French 13 87 90
2017 First official language - English 15 85 86
2017 First official language - French 11 89 59
2014 First official language - English 16 84 102
2014 First official language - French 10 90 93

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 59 41 17
2020 First official language - French 43 57 14

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 77 23 17
2020 First official language - French 92 8 14
2019 First official language - English 79 21 24
2019 First official language - French 83 17 12
2017 First official language - English 79 21 13
2014 First official language - English 88 12 17
2014 First official language - French 81 19 10

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 31 8 0 0 0 0 92 0 13
2020 First official language - French 61 39 0 0 0 0 0 100 0 13
2019 First official language - English 70 30 0 0 0 0 0 100 0 19
2019 First official language - French 38 52 0 10 0 0 0 90 10 10
2014 First official language - English 66 20 7 7 0 0 0 86 7 15

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 26 6 5 0 1 2 88 5 160
2020 First official language - French 59 24 8 2 2 2 4 87 4 112
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 58 22 4 78 22 161
2020 First official language - French 18 72 10 0 80 20 112

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 46 54 26
2020 First official language - French 55 45 20

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 27 20 12 4 0 0 65 15 26
2020 First official language - French 40 25 15 0 15 0 5 68 16 20

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 4 19 27 16 0 19 24 52 26
2020 First official language - French 20 20 20 5 25 5 5 45 33 20

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 12 7 6 1 2 16 83 8 161
2020 First official language - French 48 14 13 5 5 2 13 73 12 112
2019 First official language - English 60 12 9 8 4 0 6 77 14 107
2019 First official language - French 46 15 13 9 8 0 9 67 18 90
2018 First official language - English 63 10 6 6 7 2 6 79 14 84
2018 First official language - French 54 10 8 5 5 2 16 79 12 65
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