2020 Public Service Employee Survey Results for Canadian Transportation Agency by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 43 1 4 2 0 0 93 6 96
2020 3 to 10 years in current department or agency 40 43 5 7 5 0 0 82 12 80
2020 11 to 20 years in current department or agency 50 45 2 2 0 0 0 95 2 40
2020 More than 20 years in current department or agency 53 23 16 0 8 0 0 76 8 13

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 80 16 1 2 1 0 0 96 3 94
2020 3 to 10 years in current department or agency 75 19 2 3 0 0 1 95 3 81
2020 11 to 20 years in current department or agency 80 17 2 0 0 0 0 98 0 40
2020 More than 20 years in current department or agency 76 8 16 0 0 0 0 84 0 13
2017 Less than 3 years in current department or agency 81 15 0 4 0 0 0 96 4 50
2017 3 to 10 years in current department or agency 69 24 4 1 2 0 0 93 3 54
2017 11 to 20 years in current department or agency 71 24 4 0 0 0 0 96 0 18
2017 More than 20 years in current department or agency 67 16 17 0 0 0 0 83 0 18
2014 Less than 3 years in current department or agency 86 14 0 0 0 0 0 100 0 28
2014 3 to 10 years in current department or agency 75 17 2 7 0 0 0 91 7 88
2014 11 to 20 years in current department or agency 70 22 6 3 0 0 0 92 3 36
2014 More than 20 years in current department or agency 69 20 9 3 0 0 0 89 3 36

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 31 5 13 1 0 3 80 14 95
2020 3 to 10 years in current department or agency 44 38 6 7 2 0 1 84 10 81
2020 11 to 20 years in current department or agency 65 23 10 2 0 0 0 88 2 40
2020 More than 20 years in current department or agency 38 38 16 8 0 0 0 76 8 13
2019 Less than 3 years in current department or agency 56 34 5 4 1 0 0 90 5 75
2019 3 to 10 years in current department or agency 60 24 8 3 5 0 0 84 8 55
2019 11 to 20 years in current department or agency 57 23 0 9 11 0 0 80 20 25
2019 More than 20 years in current department or agency 70 30 0 0 0 0 0 100 0 14
2017 Less than 3 years in current department or agency 56 39 3 2 0 0 0 95 2 51
2017 3 to 10 years in current department or agency 61 32 4 0 3 0 0 93 3 54
2017 11 to 20 years in current department or agency 67 33 0 0 0 0 0 100 0 18
2017 More than 20 years in current department or agency 41 48 4 0 7 0 0 88 7 18
2014 Less than 3 years in current department or agency 68 22 7 4 0 0 0 90 4 28
2014 3 to 10 years in current department or agency 61 32 2 3 2 0 0 93 5 88
2014 11 to 20 years in current department or agency 68 28 3 0 0 0 0 97 0 36
2014 More than 20 years in current department or agency 63 34 3 0 0 0 0 97 0 36

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 39 9 5 4 0 1 82 10 94
2020 3 to 10 years in current department or agency 36 41 9 9 5 0 1 78 14 81
2020 11 to 20 years in current department or agency 55 33 10 0 2 0 0 88 2 40
2020 More than 20 years in current department or agency 61 24 15 0 0 0 0 85 0 13
2019 Less than 3 years in current department or agency 39 31 12 14 3 0 0 70 17 75
2019 3 to 10 years in current department or agency 42 22 12 18 6 0 0 64 24 54
2019 11 to 20 years in current department or agency 54 23 12 7 4 0 0 77 11 25
2019 More than 20 years in current department or agency 23 45 7 8 9 0 7 74 18 13
2018 Less than 3 years in current department or agency 38 42 8 8 3 0 0 80 12 63
2018 3 to 10 years in current department or agency 34 31 16 11 4 0 3 67 16 51
2018 11 to 20 years in current department or agency 29 54 11 5 0 0 0 84 5 19
2018 More than 20 years in current department or agency 35 27 0 27 11 0 0 62 38 11
2017 Less than 3 years in current department or agency 30 50 10 9 0 0 0 81 9 51
2017 3 to 10 years in current department or agency 44 30 10 11 3 0 2 75 14 54
2017 11 to 20 years in current department or agency 36 40 0 18 0 0 6 81 19 18
2017 More than 20 years in current department or agency 51 27 5 17 0 0 0 78 17 18
2014 Less than 3 years in current department or agency 26 46 14 11 4 0 0 72 14 28
2014 3 to 10 years in current department or agency 40 34 8 11 6 0 1 74 17 87
2014 11 to 20 years in current department or agency 38 23 16 18 5 0 0 61 23 36
2014 More than 20 years in current department or agency 49 29 6 14 3 0 0 78 16 36

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 30 8 4 2 0 1 85 7 96
2020 3 to 10 years in current department or agency 53 30 10 5 2 0 0 83 7 81
2020 11 to 20 years in current department or agency 52 35 10 3 0 0 0 87 3 38
2020 More than 20 years in current department or agency 46 30 16 0 8 0 0 76 8 13
2019 Less than 3 years in current department or agency 50 33 5 8 3 0 0 84 11 74
2019 3 to 10 years in current department or agency 55 18 10 5 5 2 4 78 11 54
2019 11 to 20 years in current department or agency 69 12 8 7 4 0 0 81 11 25
2019 More than 20 years in current department or agency 36 47 16 0 0 0 0 84 0 14
2017 Less than 3 years in current department or agency 65 27 8 0 0 0 0 92 0 50
2017 3 to 10 years in current department or agency 69 26 3 0 2 0 0 95 2 53
2017 11 to 20 years in current department or agency 55 29 16 0 0 0 0 84 0 18
2017 More than 20 years in current department or agency 45 39 9 0 7 0 0 83 7 18
2014 Less than 3 years in current department or agency 63 27 6 4 0 0 0 90 4 28
2014 3 to 10 years in current department or agency 51 31 5 5 2 3 3 87 7 88
2014 11 to 20 years in current department or agency 59 33 3 5 0 0 0 92 5 36
2014 More than 20 years in current department or agency 55 28 12 3 3 0 0 83 5 36

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 64 25 5 6 0 0 0 89 6 96
2020 3 to 10 years in current department or agency 57 27 7 5 4 0 0 84 9 81
2020 11 to 20 years in current department or agency 48 42 2 5 2 0 0 90 7 40
2020 More than 20 years in current department or agency 46 38 8 0 8 0 0 84 8 13
2019 Less than 3 years in current department or agency 69 23 4 3 2 0 0 92 4 75
2019 3 to 10 years in current department or agency 56 25 2 10 7 0 0 80 18 55
2019 11 to 20 years in current department or agency 51 37 8 4 0 0 0 88 4 25
2019 More than 20 years in current department or agency 44 34 5 0 16 0 0 78 16 14
2018 Less than 3 years in current department or agency 61 26 7 7 0 0 0 87 7 63
2018 3 to 10 years in current department or agency 39 32 13 9 6 0 0 71 15 51
2018 11 to 20 years in current department or agency 37 47 11 0 5 0 0 84 5 19
2018 More than 20 years in current department or agency 33 40 0 8 20 0 0 73 27 12
2017 Less than 3 years in current department or agency 60 32 2 4 2 0 0 92 6 51
2017 3 to 10 years in current department or agency 61 26 9 2 2 0 0 87 4 54
2017 11 to 20 years in current department or agency 52 38 0 6 4 0 0 90 10 18
2017 More than 20 years in current department or agency 49 38 4 5 4 0 0 86 9 18
2014 Less than 3 years in current department or agency 62 28 7 3 0 0 0 90 3 28
2014 3 to 10 years in current department or agency 48 30 12 6 3 0 0 78 10 88
2014 11 to 20 years in current department or agency 36 36 12 5 11 0 0 72 16 36
2014 More than 20 years in current department or agency 49 28 12 3 8 0 0 77 11 36

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 43 5 4 3 0 0 87 7 96
2020 3 to 10 years in current department or agency 37 36 15 11 1 0 0 73 13 81
2020 11 to 20 years in current department or agency 48 48 5 0 0 0 0 95 0 40
2020 More than 20 years in current department or agency 62 23 0 8 7 0 0 85 15 13
2019 Less than 3 years in current department or agency 52 32 8 7 2 0 0 84 9 75
2019 3 to 10 years in current department or agency 35 37 18 2 8 0 0 72 10 55
2019 11 to 20 years in current department or agency 47 33 20 0 0 0 0 80 0 25
2019 More than 20 years in current department or agency 42 35 0 14 9 0 0 77 23 14
2018 Less than 3 years in current department or agency 38 33 16 10 3 0 0 71 13 63
2018 3 to 10 years in current department or agency 21 55 8 12 4 0 0 75 17 49
2018 11 to 20 years in current department or agency 52 32 11 0 5 0 0 84 5 19
2018 More than 20 years in current department or agency 35 30 0 17 17 0 0 65 35 12
2017 Less than 3 years in current department or agency 34 38 10 14 4 0 0 72 18 50
2017 3 to 10 years in current department or agency 22 48 15 10 6 0 0 70 15 54
2017 11 to 20 years in current department or agency 42 42 10 5 0 0 0 85 5 18
2017 More than 20 years in current department or agency 50 25 18 7 0 0 0 75 7 18
2014 Less than 3 years in current department or agency 39 47 11 3 0 0 0 86 3 28
2014 3 to 10 years in current department or agency 37 35 13 10 4 0 0 72 15 87
2014 11 to 20 years in current department or agency 31 41 8 15 5 0 0 72 20 36
2014 More than 20 years in current department or agency 38 46 8 8 0 0 0 84 8 36

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 41 5 4 4 1 0 86 9 96
2020 3 to 10 years in current department or agency 37 31 14 12 5 0 1 69 18 81
2020 11 to 20 years in current department or agency 38 32 18 10 0 3 0 72 10 40
2020 More than 20 years in current department or agency 38 23 8 23 8 0 0 61 31 13
2019 Less than 3 years in current department or agency 42 39 5 10 3 0 0 81 13 75
2019 3 to 10 years in current department or agency 29 32 16 12 11 0 0 61 23 55
2019 11 to 20 years in current department or agency 39 53 4 4 0 0 0 93 4 25
2019 More than 20 years in current department or agency 28 15 22 21 14 0 0 43 35 14
2018 Less than 3 years in current department or agency 40 35 10 10 6 0 0 74 16 63
2018 3 to 10 years in current department or agency 20 31 17 18 14 0 0 51 32 51
2018 11 to 20 years in current department or agency 36 27 21 11 5 0 0 63 16 19
2018 More than 20 years in current department or agency 10 48 8 8 27 0 0 57 35 12
2017 Less than 3 years in current department or agency 47 37 10 4 2 0 0 84 6 50
2017 3 to 10 years in current department or agency 26 37 16 12 8 0 0 63 21 54
2017 11 to 20 years in current department or agency 39 31 8 16 6 0 0 70 22 18
2017 More than 20 years in current department or agency 47 23 17 6 7 0 0 70 13 18
2014 Less than 3 years in current department or agency 48 21 21 10 0 0 0 69 10 28
2014 3 to 10 years in current department or agency 29 26 22 14 9 0 0 55 23 87
2014 11 to 20 years in current department or agency 25 36 6 19 14 0 0 62 33 36
2014 More than 20 years in current department or agency 30 39 18 5 8 0 0 69 14 36

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 34 10 9 2 0 0 80 11 95
2020 3 to 10 years in current department or agency 31 41 16 7 5 0 0 71 12 81
2020 11 to 20 years in current department or agency 43 45 5 8 0 0 0 88 8 40
2020 More than 20 years in current department or agency 45 31 16 8 0 0 0 76 8 13
2019 Less than 3 years in current department or agency 37 34 7 15 5 1 0 72 20 75
2019 3 to 10 years in current department or agency 31 23 10 22 13 0 0 54 36 54
2019 11 to 20 years in current department or agency 38 47 4 11 0 0 0 85 11 25
2019 More than 20 years in current department or agency 29 40 0 23 9 0 0 69 31 14
2018 Less than 3 years in current department or agency 33 38 13 8 6 0 2 72 15 63
2018 3 to 10 years in current department or agency 22 41 14 14 8 0 0 64 22 50
2018 11 to 20 years in current department or agency 30 59 5 5 0 0 0 89 5 19
2018 More than 20 years in current department or agency 27 15 8 23 27 0 0 42 50 12
2017 Less than 3 years in current department or agency 33 56 6 2 4 0 0 89 6 50
2017 3 to 10 years in current department or agency 20 40 18 16 5 0 0 60 21 54
2017 11 to 20 years in current department or agency 36 23 6 23 12 0 0 59 35 18
2017 More than 20 years in current department or agency 44 28 7 14 7 0 0 72 21 18

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 34 8 0 3 0 0 88 3 96
2020 3 to 10 years in current department or agency 44 37 15 2 1 0 0 81 4 81
2020 11 to 20 years in current department or agency 65 32 0 3 0 0 0 97 3 40
2020 More than 20 years in current department or agency 68 24 0 8 0 0 0 92 8 13
2019 Less than 3 years in current department or agency 57 27 11 3 2 0 0 84 5 75
2019 3 to 10 years in current department or agency 49 29 7 7 7 0 0 78 15 54
2019 11 to 20 years in current department or agency 73 15 9 4 0 0 0 88 4 25
2019 More than 20 years in current department or agency 55 28 9 0 9 0 0 83 9 14
2018 Less than 3 years in current department or agency 48 45 3 1 3 0 0 93 4 64
2018 3 to 10 years in current department or agency 52 27 13 6 2 0 0 79 8 51
2018 11 to 20 years in current department or agency 68 21 5 5 0 0 0 89 5 19
2018 More than 20 years in current department or agency 50 25 8 17 0 0 0 75 17 12
2017 Less than 3 years in current department or agency 49 42 4 4 2 0 0 90 6 50
2017 3 to 10 years in current department or agency 32 47 10 5 6 0 0 79 11 53
2017 11 to 20 years in current department or agency 38 38 11 8 5 0 0 76 13 18
2017 More than 20 years in current department or agency 54 33 13 0 0 0 0 87 0 18
2014 Less than 3 years in current department or agency 66 23 7 4 0 0 0 89 4 28
2014 3 to 10 years in current department or agency 44 40 10 3 2 1 0 84 6 88
2014 11 to 20 years in current department or agency 53 22 14 6 6 0 0 74 12 36
2014 More than 20 years in current department or agency 52 37 8 3 0 0 0 89 3 36

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 34 9 3 6 1 0 81 10 96
2020 3 to 10 years in current department or agency 39 31 10 14 6 0 0 70 20 81
2020 11 to 20 years in current department or agency 35 40 20 5 0 0 0 75 5 40
2020 More than 20 years in current department or agency 38 31 0 23 8 0 0 69 31 13
2019 Less than 3 years in current department or agency 42 40 8 7 3 0 0 82 10 75
2019 3 to 10 years in current department or agency 30 32 11 15 12 0 0 62 27 55
2019 11 to 20 years in current department or agency 54 34 5 7 0 0 0 88 7 25
2019 More than 20 years in current department or agency 35 14 21 7 23 0 0 50 30 14
2018 Less than 3 years in current department or agency 36 40 16 1 6 0 0 76 7 64
2018 3 to 10 years in current department or agency 23 34 13 18 12 0 0 57 30 51
2018 11 to 20 years in current department or agency 26 42 0 27 5 0 0 68 32 19
2018 More than 20 years in current department or agency 25 32 16 8 20 0 0 57 27 12
2017 Less than 3 years in current department or agency 49 32 10 4 5 0 0 81 9 50
2017 3 to 10 years in current department or agency 21 46 5 18 10 0 0 67 28 54
2017 11 to 20 years in current department or agency 33 31 10 10 16 0 0 64 26 18
2017 More than 20 years in current department or agency 41 29 6 12 12 0 0 71 24 18

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 34 10 2 2 0 0 86 4 96
2020 3 to 10 years in current department or agency 52 29 11 8 0 0 0 81 8 79
2020 11 to 20 years in current department or agency 68 27 5 0 0 0 0 95 0 40
2020 More than 20 years in current department or agency 54 31 15 0 0 0 0 85 0 13
2019 Less than 3 years in current department or agency 56 36 5 1 2 0 0 92 3 74
2019 3 to 10 years in current department or agency 48 34 8 6 5 0 0 81 11 55
2019 11 to 20 years in current department or agency 74 18 8 0 0 0 0 92 0 25
2019 More than 20 years in current department or agency 72 28 0 0 0 0 0 100 0 14
2018 Less than 3 years in current department or agency 48 35 14 3 0 0 0 83 3 63
2018 3 to 10 years in current department or agency 45 42 8 2 2 0 0 87 4 50
2018 11 to 20 years in current department or agency 72 22 6 0 0 0 0 94 0 18
2018 More than 20 years in current department or agency 42 58 0 0 0 0 0 100 0 12
2017 Less than 3 years in current department or agency 41 45 7 7 0 0 0 86 7 51
2017 3 to 10 years in current department or agency 43 48 2 1 6 0 0 91 8 54
2017 11 to 20 years in current department or agency 72 16 6 0 5 0 0 88 5 18
2017 More than 20 years in current department or agency 58 42 0 0 0 0 0 100 0 18
2014 Less than 3 years in current department or agency 65 24 7 3 0 0 0 90 3 28
2014 3 to 10 years in current department or agency 65 27 5 1 2 0 0 92 3 88
2014 11 to 20 years in current department or agency 61 28 8 0 3 0 0 89 3 36
2014 More than 20 years in current department or agency 61 33 3 3 0 0 0 95 3 36

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 45 6 7 3 1 0 83 11 95
2020 3 to 10 years in current department or agency 35 34 14 12 5 0 0 69 17 81
2020 11 to 20 years in current department or agency 44 33 20 3 0 0 0 77 3 39
2020 More than 20 years in current department or agency 53 23 8 8 8 0 0 76 16 13
2019 Less than 3 years in current department or agency 36 44 8 8 3 0 1 81 11 75
2019 3 to 10 years in current department or agency 30 40 9 4 18 0 0 70 22 55
2019 11 to 20 years in current department or agency 51 21 20 8 0 0 0 72 8 25
2019 More than 20 years in current department or agency 21 55 8 8 9 0 0 76 16 14
2018 Less than 3 years in current department or agency 39 44 11 5 1 0 0 83 6 64
2018 3 to 10 years in current department or agency 28 34 21 9 8 0 0 63 17 51
2018 11 to 20 years in current department or agency 37 31 11 16 5 0 0 68 21 19
2018 More than 20 years in current department or agency 34 39 0 0 27 0 0 73 27 12
2017 Less than 3 years in current department or agency 52 29 9 10 0 0 0 82 10 51
2017 3 to 10 years in current department or agency 26 45 7 16 6 0 0 71 22 53
2017 11 to 20 years in current department or agency 42 27 10 17 4 0 0 68 22 18
2017 More than 20 years in current department or agency 29 55 10 0 0 0 6 90 0 18
2014 Less than 3 years in current department or agency 37 42 14 7 0 0 0 79 7 28
2014 3 to 10 years in current department or agency 30 40 16 5 9 0 0 70 14 87
2014 11 to 20 years in current department or agency 28 28 10 20 14 0 0 56 34 36
2014 More than 20 years in current department or agency 30 45 6 14 5 0 0 75 19 36

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 38 9 4 5 1 0 81 9 96
2020 3 to 10 years in current department or agency 41 28 14 12 5 0 0 69 17 81
2020 11 to 20 years in current department or agency 45 42 13 0 0 0 0 87 0 40
2020 More than 20 years in current department or agency 31 38 15 8 8 0 0 69 16 13
2019 Less than 3 years in current department or agency 44 39 7 7 3 0 0 83 10 75
2019 3 to 10 years in current department or agency 31 40 7 2 19 1 0 72 21 55
2019 11 to 20 years in current department or agency 51 21 28 0 0 0 0 72 0 25
2019 More than 20 years in current department or agency 29 27 37 0 8 0 0 55 8 14
2018 Less than 3 years in current department or agency 36 40 11 7 4 0 2 77 12 64
2018 3 to 10 years in current department or agency 28 36 11 16 6 2 0 66 23 51
2018 11 to 20 years in current department or agency 41 27 16 16 0 0 0 68 16 19
2018 More than 20 years in current department or agency 27 46 0 0 27 0 0 73 27 12
2017 Less than 3 years in current department or agency 47 39 9 6 0 0 0 85 6 51
2017 3 to 10 years in current department or agency 40 40 9 2 9 0 0 80 11 54
2017 11 to 20 years in current department or agency 41 27 10 16 6 0 0 68 22 18
2017 More than 20 years in current department or agency 34 42 18 0 0 0 6 81 0 18
2014 Less than 3 years in current department or agency 34 50 10 7 0 0 0 83 7 28
2014 3 to 10 years in current department or agency 37 34 17 6 7 0 0 71 12 88
2014 11 to 20 years in current department or agency 28 30 13 17 11 0 0 58 29 36
2014 More than 20 years in current department or agency 43 37 8 3 8 0 0 81 11 36

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 35 6 6 2 2 0 85 9 96
2020 3 to 10 years in current department or agency 36 36 13 10 5 0 0 72 15 80
2020 11 to 20 years in current department or agency 45 42 5 7 0 0 0 88 7 40
2020 More than 20 years in current department or agency 39 30 23 0 8 0 0 69 8 13
2019 Less than 3 years in current department or agency 49 36 4 4 5 0 1 86 9 72
2019 3 to 10 years in current department or agency 35 29 15 9 11 0 2 64 21 55
2019 11 to 20 years in current department or agency 43 41 17 0 0 0 0 83 0 25
2019 More than 20 years in current department or agency 28 44 5 7 16 0 0 72 23 14
2018 Less than 3 years in current department or agency 40 39 14 3 3 0 0 79 6 64
2018 3 to 10 years in current department or agency 31 25 25 11 8 0 0 56 19 51
2018 11 to 20 years in current department or agency 41 37 5 16 0 0 0 79 16 19
2018 More than 20 years in current department or agency 27 38 0 8 27 0 0 65 35 12
2017 Less than 3 years in current department or agency 61 25 7 8 0 0 0 85 8 51
2017 3 to 10 years in current department or agency 25 45 14 7 9 0 0 71 16 54
2017 11 to 20 years in current department or agency 39 30 10 15 6 0 0 68 22 18
2017 More than 20 years in current department or agency 49 11 28 12 0 0 0 60 12 17
2014 Less than 3 years in current department or agency 40 28 17 11 4 0 0 69 14 28
2014 3 to 10 years in current department or agency 43 38 12 4 3 0 0 80 8 88
2014 11 to 20 years in current department or agency 39 24 20 11 5 0 0 64 17 36
2014 More than 20 years in current department or agency 55 23 8 5 8 0 0 78 14 36

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 41 3 5 3 0 0 88 8 96
2020 3 to 10 years in current department or agency 37 41 11 9 1 0 0 79 10 80
2020 11 to 20 years in current department or agency 47 38 15 0 0 0 0 85 0 40
2020 More than 20 years in current department or agency 61 24 8 0 7 0 0 85 7 13
2019 Less than 3 years in current department or agency 52 39 5 4 0 0 0 91 4 75
2019 3 to 10 years in current department or agency 41 36 8 6 8 0 0 78 14 55
2019 11 to 20 years in current department or agency 51 42 4 4 0 0 0 93 4 25
2019 More than 20 years in current department or agency 44 31 9 7 8 0 0 76 15 13
2018 Less than 3 years in current department or agency 43 35 10 8 3 0 0 78 11 64
2018 3 to 10 years in current department or agency 29 42 14 9 6 0 0 71 15 51
2018 11 to 20 years in current department or agency 41 43 11 5 0 0 0 84 5 19
2018 More than 20 years in current department or agency 42 30 17 0 10 0 0 73 10 12
2017 Less than 3 years in current department or agency 45 40 6 9 0 0 0 85 9 51
2017 3 to 10 years in current department or agency 36 33 13 12 6 0 0 69 18 54
2017 11 to 20 years in current department or agency 40 28 26 0 5 0 0 68 5 18
2017 More than 20 years in current department or agency 53 31 12 4 0 0 0 83 4 18
2014 Less than 3 years in current department or agency 55 24 14 8 0 0 0 79 8 28
2014 3 to 10 years in current department or agency 41 33 14 5 7 0 0 74 12 88
2014 11 to 20 years in current department or agency 28 47 6 14 5 0 0 75 20 36
2014 More than 20 years in current department or agency 43 38 8 11 0 0 0 81 11 36

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 37 15 3 5 0 0 77 8 95
2020 3 to 10 years in current department or agency 28 40 17 7 7 0 0 68 15 81
2020 11 to 20 years in current department or agency 28 23 25 15 10 0 0 51 24 40
2020 More than 20 years in current department or agency 23 47 7 8 15 0 0 70 23 13
2019 Less than 3 years in current department or agency 41 45 9 4 1 0 0 86 5 74
2019 3 to 10 years in current department or agency 31 39 13 7 10 0 0 70 17 55
2019 11 to 20 years in current department or agency 28 25 19 24 4 0 0 53 28 24
2019 More than 20 years in current department or agency 21 22 29 7 22 0 0 43 28 14
2018 Less than 3 years in current department or agency 46 35 13 5 1 0 0 81 6 64
2018 3 to 10 years in current department or agency 24 32 14 20 11 0 0 56 31 51
2018 11 to 20 years in current department or agency 5 42 12 30 11 0 0 47 41 19
2018 More than 20 years in current department or agency 31 17 20 7 17 0 8 52 26 12
2017 Less than 3 years in current department or agency 55 26 11 4 4 0 0 81 8 51
2017 3 to 10 years in current department or agency 31 42 18 5 5 0 0 72 10 54
2017 11 to 20 years in current department or agency 32 46 12 4 6 0 0 78 11 18
2017 More than 20 years in current department or agency 32 32 0 11 20 0 5 68 32 18
2014 Less than 3 years in current department or agency 42 30 13 7 4 4 0 75 11 28
2014 3 to 10 years in current department or agency 35 35 14 9 6 0 1 70 16 87
2014 11 to 20 years in current department or agency 27 45 8 11 8 0 0 72 19 36
2014 More than 20 years in current department or agency 34 30 19 14 3 0 0 64 16 36

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 10 23 33 23 9 1 0 33 33 96
2020 3 to 10 years in current department or agency 14 22 41 17 6 0 0 23 36 81
2020 11 to 20 years in current department or agency 10 30 30 20 8 0 2 29 41 40
2020 More than 20 years in current department or agency 8 8 46 31 7 0 0 39 16 13
2019 Less than 3 years in current department or agency 16 22 29 20 11 0 2 31 39 75
2019 3 to 10 years in current department or agency 15 22 44 12 7 0 0 18 37 55
2019 11 to 20 years in current department or agency 15 26 32 22 5 0 0 27 41 25
2019 More than 20 years in current department or agency 40 15 31 7 7 0 0 14 55 13
2018 Less than 3 years in current department or agency 4 26 45 11 11 0 3 22 31 64
2018 3 to 10 years in current department or agency 27 25 28 7 12 0 0 19 53 51
2018 11 to 20 years in current department or agency 16 41 28 10 5 0 0 16 57 19
2018 More than 20 years in current department or agency 43 33 25 0 0 0 0 0 75 12
2017 Less than 3 years in current department or agency 8 15 34 21 20 2 0 42 23 51
2017 3 to 10 years in current department or agency 15 27 35 21 3 0 0 24 42 54
2017 11 to 20 years in current department or agency 33 26 32 8 0 0 0 8 59 18
2017 More than 20 years in current department or agency 16 34 29 20 0 0 0 20 50 18
2014 Less than 3 years in current department or agency 17 11 35 15 15 3 4 32 30 28
2014 3 to 10 years in current department or agency 10 28 38 14 8 1 1 23 39 88
2014 11 to 20 years in current department or agency 18 22 37 11 12 0 0 24 40 35
2014 More than 20 years in current department or agency 8 39 33 17 3 0 0 20 47 36

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 2 9 18 39 27 4 0 69 12 95
2020 3 to 10 years in current department or agency 6 12 23 42 15 0 1 57 19 81
2020 11 to 20 years in current department or agency 2 15 24 38 15 0 5 56 18 40
2020 More than 20 years in current department or agency 8 0 15 62 15 0 0 77 8 13
2019 Less than 3 years in current department or agency 5 12 32 29 20 1 2 50 17 75
2019 3 to 10 years in current department or agency 11 16 32 22 15 2 2 38 28 55
2019 11 to 20 years in current department or agency 7 19 29 20 17 8 0 40 29 25
2019 More than 20 years in current department or agency 9 22 38 24 7 0 0 31 31 13
2018 Less than 3 years in current department or agency 7 10 37 27 17 0 2 45 18 64
2018 3 to 10 years in current department or agency 22 19 27 17 14 0 0 31 42 51
2018 11 to 20 years in current department or agency 5 35 28 10 16 5 0 27 43 19
2018 More than 20 years in current department or agency 17 23 50 10 0 0 0 10 40 12
2017 Less than 3 years in current department or agency 6 6 37 18 28 4 2 49 12 50
2017 3 to 10 years in current department or agency 15 21 29 22 14 0 0 36 35 53
2017 11 to 20 years in current department or agency 10 24 33 29 4 0 0 33 34 18
2017 More than 20 years in current department or agency 16 15 37 27 5 0 0 32 31 18
2014 Less than 3 years in current department or agency 10 7 24 29 23 3 4 56 19 28
2014 3 to 10 years in current department or agency 6 10 30 24 23 0 7 50 17 88
2014 11 to 20 years in current department or agency 12 20 23 25 21 0 0 46 32 35
2014 More than 20 years in current department or agency 8 11 22 42 14 3 0 58 20 36

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 5 12 31 25 24 2 1 51 17 96
2020 3 to 10 years in current department or agency 16 15 27 31 11 0 0 42 31 81
2020 11 to 20 years in current department or agency 8 20 38 20 10 3 2 31 29 40
2020 More than 20 years in current department or agency 8 16 39 30 7 0 0 37 24 13
2019 Less than 3 years in current department or agency 5 11 32 29 14 3 6 47 18 75
2019 3 to 10 years in current department or agency 15 12 31 17 19 2 3 38 29 55
2019 11 to 20 years in current department or agency 4 24 43 16 10 4 0 27 28 25
2019 More than 20 years in current department or agency 16 32 22 14 7 8 0 23 53 13
2018 Less than 3 years in current department or agency 12 18 14 34 18 1 3 54 32 64
2018 3 to 10 years in current department or agency 24 17 25 20 12 0 2 33 42 51
2018 11 to 20 years in current department or agency 0 43 23 15 19 0 0 35 43 19
2018 More than 20 years in current department or agency 0 42 41 17 0 0 0 17 42 12
2017 Less than 3 years in current department or agency 5 10 23 29 26 2 4 59 17 51
2017 3 to 10 years in current department or agency 12 24 35 18 7 2 2 27 37 53
2017 11 to 20 years in current department or agency 5 41 10 31 13 0 0 44 46 18
2017 More than 20 years in current department or agency 12 14 35 21 5 0 12 30 29 18
2014 Less than 3 years in current department or agency 10 22 34 10 16 3 4 28 35 28
2014 3 to 10 years in current department or agency 14 29 23 20 11 0 3 32 45 88
2014 11 to 20 years in current department or agency 17 22 27 16 12 3 3 30 41 36
2014 More than 20 years in current department or agency 14 25 23 30 8 0 0 39 38 36

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 3 12 29 32 20 2 1 54 16 96
2020 3 to 10 years in current department or agency 10 19 30 31 11 0 0 42 28 81
2020 11 to 20 years in current department or agency 10 18 43 18 8 0 3 27 29 39
2020 More than 20 years in current department or agency 8 15 40 37 0 0 0 37 23 13
2019 Less than 3 years in current department or agency 4 12 26 26 27 1 4 56 16 75
2019 3 to 10 years in current department or agency 17 11 31 20 19 0 2 40 29 54
2019 11 to 20 years in current department or agency 11 34 20 21 14 0 0 35 45 25
2019 More than 20 years in current department or agency 30 7 48 7 7 0 0 14 38 13
2018 Less than 3 years in current department or agency 11 17 18 16 35 3 0 53 29 64
2018 3 to 10 years in current department or agency 25 22 23 19 10 0 0 29 48 51
2018 11 to 20 years in current department or agency 0 41 21 27 11 0 0 38 41 19
2018 More than 20 years in current department or agency 21 17 62 0 0 0 0 0 38 11
2017 Less than 3 years in current department or agency 8 7 24 24 31 4 2 58 16 51
2017 3 to 10 years in current department or agency 16 16 33 16 18 0 1 34 32 53
2017 11 to 20 years in current department or agency 16 22 50 13 0 0 0 13 38 18
2017 More than 20 years in current department or agency 26 18 27 9 11 7 0 22 48 18
2014 Less than 3 years in current department or agency 7 10 42 15 19 3 4 36 19 28
2014 3 to 10 years in current department or agency 4 17 33 27 16 0 2 44 22 88
2014 11 to 20 years in current department or agency 11 23 25 28 12 0 0 41 34 35
2014 More than 20 years in current department or agency 11 27 27 29 6 0 0 34 38 36

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 10 21 35 22 1 2 59 19 95
2020 3 to 10 years in current department or agency 15 19 24 27 15 0 1 42 34 81
2020 11 to 20 years in current department or agency 23 22 27 20 5 0 2 26 46 40
2020 More than 20 years in current department or agency 23 24 30 23 0 0 0 23 47 13
2019 Less than 3 years in current department or agency 13 11 22 25 22 1 5 51 25 75
2019 3 to 10 years in current department or agency 29 20 22 17 11 0 2 28 50 55
2019 11 to 20 years in current department or agency 30 22 31 12 5 0 0 17 53 25
2019 More than 20 years in current department or agency 40 45 0 7 0 8 0 8 92 13
2018 Less than 3 years in current department or agency 8 22 25 22 18 0 5 42 32 64
2018 3 to 10 years in current department or agency 32 27 24 10 7 0 0 17 59 51
2018 11 to 20 years in current department or agency 27 25 23 10 16 0 0 26 51 19
2018 More than 20 years in current department or agency 45 8 32 8 8 0 0 15 52 12
2017 Less than 3 years in current department or agency 10 18 22 24 19 3 3 47 30 51
2017 3 to 10 years in current department or agency 15 46 21 14 2 0 3 16 63 52
2017 11 to 20 years in current department or agency 11 30 33 21 0 0 5 22 43 18
2017 More than 20 years in current department or agency 26 41 27 6 0 0 0 6 67 18
2014 Less than 3 years in current department or agency 24 3 21 18 27 0 8 48 29 28
2014 3 to 10 years in current department or agency 19 30 22 12 12 0 4 26 51 88
2014 11 to 20 years in current department or agency 29 28 17 14 12 0 0 26 57 35
2014 More than 20 years in current department or agency 27 30 17 12 5 6 3 18 63 36

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 4 7 15 39 31 4 0 73 11 96
2020 3 to 10 years in current department or agency 6 8 27 36 19 1 3 57 14 80
2020 11 to 20 years in current department or agency 0 15 25 40 18 0 2 59 15 40
2020 More than 20 years in current department or agency 0 0 37 55 8 0 0 63 0 13
2019 Less than 3 years in current department or agency 5 16 29 19 21 5 4 44 23 74
2019 3 to 10 years in current department or agency 13 13 31 16 21 4 2 39 27 54
2019 11 to 20 years in current department or agency 7 19 21 33 17 0 4 51 27 25
2019 More than 20 years in current department or agency 23 20 32 25 0 0 0 25 43 14
2018 Less than 3 years in current department or agency 8 19 37 14 14 7 2 31 29 62
2018 3 to 10 years in current department or agency 12 24 35 17 11 0 2 28 36 51
2018 11 to 20 years in current department or agency 5 25 37 17 11 5 0 29 32 19
2018 More than 20 years in current department or agency 33 33 27 7 0 0 0 7 66 12
2017 Less than 3 years in current department or agency 6 18 17 30 23 3 3 56 25 51
2017 3 to 10 years in current department or agency 20 14 31 16 15 2 4 32 35 53
2017 11 to 20 years in current department or agency 12 22 31 25 4 0 5 31 36 18
2017 More than 20 years in current department or agency 15 17 21 38 9 0 0 47 32 18
2014 Less than 3 years in current department or agency 4 11 26 22 24 7 8 53 17 27
2014 3 to 10 years in current department or agency 2 9 28 31 25 1 4 59 12 88
2014 11 to 20 years in current department or agency 9 11 30 24 26 0 0 50 20 36
2014 More than 20 years in current department or agency 5 13 25 37 20 0 0 57 19 36

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 7 28 32 22 2 2 57 14 96
2020 3 to 10 years in current department or agency 11 21 24 32 10 2 0 43 33 81
2020 11 to 20 years in current department or agency 2 25 35 20 15 0 2 36 28 40
2020 More than 20 years in current department or agency 0 30 32 31 7 0 0 38 30 13
2019 Less than 3 years in current department or agency 4 4 38 27 20 5 2 51 8 73
2019 3 to 10 years in current department or agency 11 16 35 16 19 4 0 36 28 55
2019 11 to 20 years in current department or agency 7 28 27 20 13 4 0 35 37 25
2019 More than 20 years in current department or agency 16 17 30 23 14 0 0 37 33 13
2018 Less than 3 years in current department or agency 9 19 24 24 20 2 3 45 29 64
2018 3 to 10 years in current department or agency 17 24 26 21 8 2 2 30 43 51
2018 11 to 20 years in current department or agency 0 21 44 10 19 0 5 31 23 19
2018 More than 20 years in current department or agency 27 31 25 17 0 0 0 17 58 12
2017 Less than 3 years in current department or agency 5 12 37 23 21 0 2 44 18 51
2017 3 to 10 years in current department or agency 13 23 30 19 9 7 0 30 38 53
2017 11 to 20 years in current department or agency 6 9 47 27 6 0 5 34 16 18
2017 More than 20 years in current department or agency 16 14 23 25 10 7 5 40 34 18
2014 Less than 3 years in current department or agency 11 20 29 17 15 3 4 35 34 28
2014 3 to 10 years in current department or agency 7 29 26 15 17 2 2 34 38 88
2014 11 to 20 years in current department or agency 14 25 22 23 15 0 0 38 40 35
2014 More than 20 years in current department or agency 8 16 41 23 9 0 3 33 25 36

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 1 11 25 40 21 2 0 62 13 96
2020 3 to 10 years in current department or agency 5 12 25 37 20 0 1 57 18 81
2020 11 to 20 years in current department or agency 0 15 25 35 23 0 2 59 15 40
2020 More than 20 years in current department or agency 8 16 7 46 23 0 0 69 24 13
2019 Less than 3 years in current department or agency 4 9 17 37 30 0 3 69 13 75
2019 3 to 10 years in current department or agency 2 6 29 25 37 0 2 63 7 55
2019 11 to 20 years in current department or agency 0 4 48 23 25 0 0 48 4 25
2019 More than 20 years in current department or agency 9 9 32 36 14 0 0 50 18 13
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 30 13 3 4 7 6 77 9 96
2020 3 to 10 years in current department or agency 22 31 21 6 8 6 6 60 16 81
2020 11 to 20 years in current department or agency 30 38 18 5 5 2 2 71 10 40
2020 More than 20 years in current department or agency 38 15 47 0 0 0 0 53 0 13
2019 Less than 3 years in current department or agency 46 30 6 7 3 5 4 83 10 75
2019 3 to 10 years in current department or agency 31 27 10 15 11 4 2 62 28 55
2019 11 to 20 years in current department or agency 20 35 27 0 4 11 4 64 4 25
2019 More than 20 years in current department or agency 30 20 30 7 8 7 0 53 15 14
2018 Less than 3 years in current department or agency 39 25 11 8 3 8 6 74 13 63
2018 3 to 10 years in current department or agency 28 26 21 9 8 2 6 58 19 51
2018 11 to 20 years in current department or agency 33 31 16 9 5 5 0 68 15 19
2018 More than 20 years in current department or agency 10 15 25 16 35 0 0 24 50 12
2017 Less than 3 years in current department or agency 52 26 5 5 0 5 6 88 6 51
2017 3 to 10 years in current department or agency 30 48 13 4 0 4 1 81 5 54
2017 11 to 20 years in current department or agency 22 24 30 6 0 0 17 56 8 18
2017 More than 20 years in current department or agency 32 50 6 7 0 0 5 87 8 18
2014 Less than 3 years in current department or agency 41 21 18 7 4 7 4 69 11 28
2014 3 to 10 years in current department or agency 38 21 13 9 10 4 5 65 21 88
2014 11 to 20 years in current department or agency 33 28 17 11 5 3 3 65 17 36
2014 More than 20 years in current department or agency 35 32 5 9 11 3 5 73 22 36

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 20 9 3 4 3 0 83 8 94
2020 3 to 10 years in current department or agency 47 29 11 9 5 0 0 75 14 81
2020 11 to 20 years in current department or agency 56 31 3 7 0 3 0 90 8 39
2020 More than 20 years in current department or agency 61 24 15 0 0 0 0 85 0 13
2019 Less than 3 years in current department or agency 53 36 3 5 1 1 0 90 7 74
2019 3 to 10 years in current department or agency 45 29 6 9 11 0 0 73 21 53
2019 11 to 20 years in current department or agency 42 39 8 7 0 4 0 84 8 25
2019 More than 20 years in current department or agency 34 44 8 7 8 0 0 78 14 14
2018 Less than 3 years in current department or agency 57 24 5 9 3 1 0 83 13 64
2018 3 to 10 years in current department or agency 48 23 15 6 6 2 0 72 13 50
2018 11 to 20 years in current department or agency 45 33 5 11 5 0 0 79 16 19
2018 More than 20 years in current department or agency 27 22 16 8 27 0 0 49 35 12
2017 Less than 3 years in current department or agency 72 20 2 5 0 0 0 93 5 51
2017 3 to 10 years in current department or agency 51 24 13 5 7 0 0 75 12 54
2017 11 to 20 years in current department or agency 55 23 5 17 0 0 0 78 17 18
2017 More than 20 years in current department or agency 60 33 0 0 7 0 0 93 7 18
2014 Less than 3 years in current department or agency 63 17 10 10 0 0 0 79 10 28
2014 3 to 10 years in current department or agency 48 28 7 10 7 0 1 76 17 88
2014 11 to 20 years in current department or agency 50 28 3 3 17 0 0 77 20 36
2014 More than 20 years in current department or agency 52 23 8 14 3 0 0 75 16 36

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 70 21 4 4 1 0 0 91 5 96
2020 3 to 10 years in current department or agency 57 31 5 5 3 0 0 88 7 81
2020 11 to 20 years in current department or agency 65 23 7 5 0 0 0 88 5 40
2020 More than 20 years in current department or agency 46 47 7 0 0 0 0 93 0 13
2019 Less than 3 years in current department or agency 61 28 4 7 0 0 0 89 7 74
2019 3 to 10 years in current department or agency 47 34 11 4 4 0 0 81 8 52
2019 11 to 20 years in current department or agency 36 57 0 7 0 0 0 93 7 25
2019 More than 20 years in current department or agency 44 42 7 0 8 0 0 86 8 14
2018 Less than 3 years in current department or agency 59 28 8 3 1 0 0 88 5 64
2018 3 to 10 years in current department or agency 50 40 2 4 4 0 0 90 8 51
2018 11 to 20 years in current department or agency 56 28 5 0 11 0 0 84 11 19
2018 More than 20 years in current department or agency 40 27 16 8 10 0 0 67 17 12
2017 Less than 3 years in current department or agency 75 21 0 2 2 0 0 96 4 51
2017 3 to 10 years in current department or agency 58 35 5 2 0 0 0 92 2 54
2017 11 to 20 years in current department or agency 62 21 12 5 0 0 0 83 5 18
2017 More than 20 years in current department or agency 68 21 6 5 0 0 0 89 5 17
2014 Less than 3 years in current department or agency 51 32 10 7 0 0 0 83 7 28
2014 3 to 10 years in current department or agency 56 30 7 3 3 0 1 87 7 88
2014 11 to 20 years in current department or agency 47 39 6 3 5 0 0 87 8 36
2014 More than 20 years in current department or agency 52 34 6 5 3 0 0 86 8 36

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 29 7 4 2 2 0 86 7 96
2020 3 to 10 years in current department or agency 48 31 14 4 4 0 0 79 7 81
2020 11 to 20 years in current department or agency 51 36 10 3 0 0 0 87 3 39
2020 More than 20 years in current department or agency 46 39 15 0 0 0 0 85 0 13
2019 Less than 3 years in current department or agency 52 37 4 5 0 2 0 91 5 75
2019 3 to 10 years in current department or agency 41 40 7 6 6 0 0 81 12 55
2019 11 to 20 years in current department or agency 49 32 15 4 0 0 0 81 4 25
2019 More than 20 years in current department or agency 35 50 7 0 8 0 0 86 8 14
2018 Less than 3 years in current department or agency 49 37 5 4 3 2 0 87 8 64
2018 3 to 10 years in current department or agency 29 52 12 2 2 2 1 83 5 51
2018 11 to 20 years in current department or agency 47 31 11 0 11 0 0 79 11 19
2018 More than 20 years in current department or agency 45 17 17 0 21 0 0 62 21 11

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 20 11 5 2 7 6 79 8 96
2020 3 to 10 years in current department or agency 52 25 11 5 3 2 2 81 8 81
2020 11 to 20 years in current department or agency 43 20 15 0 5 13 5 76 6 40
2020 More than 20 years in current department or agency 45 39 16 0 0 0 0 84 0 13
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 24 10 6 2 1 1 82 9 96
2020 3 to 10 years in current department or agency 47 26 14 4 3 1 5 79 7 80
2020 11 to 20 years in current department or agency 70 17 8 2 2 0 0 87 5 40
2020 More than 20 years in current department or agency 54 30 16 0 0 0 0 84 0 13
2019 Less than 3 years in current department or agency 60 25 10 4 2 0 0 85 6 75
2019 3 to 10 years in current department or agency 52 29 10 2 4 0 4 84 6 55
2019 11 to 20 years in current department or agency 58 18 15 5 0 0 4 79 5 25
2019 More than 20 years in current department or agency 57 14 14 8 0 0 7 76 8 14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 27 7 7 2 1 0 83 10 96
2020 3 to 10 years in current department or agency 46 32 13 4 4 0 2 80 8 81
2020 11 to 20 years in current department or agency 63 22 5 5 2 2 0 87 8 40
2020 More than 20 years in current department or agency 31 46 23 0 0 0 0 77 0 13
2019 Less than 3 years in current department or agency 50 31 8 5 4 1 0 82 9 75
2019 3 to 10 years in current department or agency 46 27 12 7 4 0 4 76 11 55
2019 11 to 20 years in current department or agency 51 22 16 4 4 3 0 76 8 24
2019 More than 20 years in current department or agency 29 57 7 8 0 0 0 86 8 14
2018 Less than 3 years in current department or agency 47 28 11 5 5 2 2 78 11 63
2018 3 to 10 years in current department or agency 39 23 21 10 4 0 2 63 15 51
2018 11 to 20 years in current department or agency 42 42 5 5 5 0 0 84 11 19
2018 More than 20 years in current department or agency 27 22 41 0 10 0 0 49 10 12
2017 Less than 3 years in current department or agency 50 36 6 8 0 0 0 86 8 50
2017 3 to 10 years in current department or agency 47 29 7 11 4 0 2 78 16 54
2017 11 to 20 years in current department or agency 48 40 6 0 6 0 0 88 6 18
2017 More than 20 years in current department or agency 58 30 5 7 0 0 0 88 7 18
2014 Less than 3 years in current department or agency 54 21 15 3 4 0 3 78 7 28
2014 3 to 10 years in current department or agency 43 35 13 6 1 1 1 80 7 88
2014 11 to 20 years in current department or agency 39 25 11 9 13 3 0 66 23 36
2014 More than 20 years in current department or agency 47 36 6 6 5 0 0 83 11 36

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 59 22 10 2 3 2 1 84 5 96
2020 3 to 10 years in current department or agency 51 25 11 1 8 0 4 79 9 80
2020 11 to 20 years in current department or agency 56 28 3 8 3 3 0 87 10 39
2020 More than 20 years in current department or agency 39 22 16 8 8 0 7 66 17 13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 21 8 5 2 1 0 84 8 96
2020 3 to 10 years in current department or agency 51 27 13 5 3 1 1 79 8 81
2020 11 to 20 years in current department or agency 51 36 5 3 3 3 0 90 5 39
2020 More than 20 years in current department or agency 38 38 24 0 0 0 0 76 0 13
2019 Less than 3 years in current department or agency 60 24 9 2 4 0 0 85 6 75
2019 3 to 10 years in current department or agency 51 19 14 10 4 0 2 72 14 54
2019 11 to 20 years in current department or agency 48 36 8 8 0 0 0 84 8 24
2019 More than 20 years in current department or agency 22 39 23 16 0 0 0 61 16 14
2018 Less than 3 years in current department or agency 51 35 3 3 4 2 2 89 8 63
2018 3 to 10 years in current department or agency 31 37 6 14 10 0 2 70 25 51
2018 11 to 20 years in current department or agency 52 27 0 11 5 0 5 83 17 19
2018 More than 20 years in current department or agency 34 15 16 25 10 0 0 49 35 12
2017 Less than 3 years in current department or agency 64 17 9 6 0 4 0 84 6 51
2017 3 to 10 years in current department or agency 52 27 14 1 5 0 0 80 7 54
2017 11 to 20 years in current department or agency 56 13 4 16 12 0 0 68 27 18
2017 More than 20 years in current department or agency 63 23 15 0 0 0 0 85 0 18
2014 Less than 3 years in current department or agency 43 39 11 3 4 0 0 83 7 28
2014 3 to 10 years in current department or agency 45 30 8 14 2 0 1 76 16 88
2014 11 to 20 years in current department or agency 39 22 11 14 8 6 0 65 24 36
2014 More than 20 years in current department or agency 50 28 14 3 5 0 0 78 8 36

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 35 65 96
2020 3 to 10 years in current department or agency 36 64 81
2020 11 to 20 years in current department or agency 35 65 40
2020 More than 20 years in current department or agency 47 53 13

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 65 18 7 1 0 1 7 91 1 96
2020 3 to 10 years in current department or agency 69 14 4 1 3 5 5 92 4 81
2020 11 to 20 years in current department or agency 74 8 8 0 2 5 3 89 3 39
2020 More than 20 years in current department or agency 45 32 8 0 0 7 8 91 0 13

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 64 21 5 7 2 0 0 85 9 96
2020 3 to 10 years in current department or agency 70 16 5 0 6 1 1 89 6 81
2020 11 to 20 years in current department or agency 61 26 5 5 0 3 0 90 5 39
2020 More than 20 years in current department or agency 38 54 8 0 0 0 0 92 0 13
2019 Less than 3 years in current department or agency 63 25 7 3 2 0 0 88 5 75
2019 3 to 10 years in current department or agency 53 23 11 6 3 0 4 79 9 55
2019 11 to 20 years in current department or agency 64 25 7 4 0 0 0 89 4 25
2019 More than 20 years in current department or agency 44 56 0 0 0 0 0 100 0 14
2018 Less than 3 years in current department or agency 54 24 13 5 3 2 0 79 8 63
2018 3 to 10 years in current department or agency 47 19 15 8 8 0 4 68 17 50
2018 11 to 20 years in current department or agency 57 27 5 5 5 0 0 84 11 19
2018 More than 20 years in current department or agency 42 15 23 10 10 0 0 57 20 12
2017 Less than 3 years in current department or agency 75 8 14 3 0 0 0 82 3 51
2017 3 to 10 years in current department or agency 58 30 5 1 4 1 0 90 6 54
2017 11 to 20 years in current department or agency 64 9 10 6 12 0 0 73 17 18
2017 More than 20 years in current department or agency 78 7 10 5 0 0 0 85 5 18
2014 Less than 3 years in current department or agency 55 27 7 7 4 0 0 82 11 28
2014 3 to 10 years in current department or agency 51 27 13 4 3 0 1 79 8 88
2014 11 to 20 years in current department or agency 44 22 11 11 11 0 0 66 23 36
2014 More than 20 years in current department or agency 67 28 0 0 5 0 0 95 5 36
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 61 24 5 3 2 5 0 89 5 96
2020 3 to 10 years in current department or agency 37 31 16 6 9 1 0 69 15 81
2020 11 to 20 years in current department or agency 25 47 15 10 0 3 0 75 10 40
2020 More than 20 years in current department or agency 37 16 8 31 0 8 0 58 33 13
2019 Less than 3 years in current department or agency 39 39 12 5 1 4 0 81 6 75
2019 3 to 10 years in current department or agency 21 37 15 16 9 2 0 59 26 55
2019 11 to 20 years in current department or agency 35 28 24 5 0 8 0 69 5 24
2019 More than 20 years in current department or agency 14 29 9 13 28 7 0 46 45 14
2018 Less than 3 years in current department or agency 45 40 8 2 3 3 0 87 5 63
2018 3 to 10 years in current department or agency 14 29 21 21 15 0 0 43 36 51
2018 11 to 20 years in current department or agency 29 16 28 11 16 0 0 45 27 19
2018 More than 20 years in current department or agency 0 33 32 8 27 0 0 33 35 12
2017 Less than 3 years in current department or agency 41 34 18 0 2 5 0 79 2 50
2017 3 to 10 years in current department or agency 24 39 19 7 10 2 0 64 17 54
2017 11 to 20 years in current department or agency 20 29 19 6 26 0 0 50 32 18
2017 More than 20 years in current department or agency 10 41 36 9 4 0 0 51 13 18
2014 Less than 3 years in current department or agency 30 32 17 4 4 14 0 72 8 28
2014 3 to 10 years in current department or agency 30 26 19 14 7 5 0 58 21 86
2014 11 to 20 years in current department or agency 17 33 22 12 17 0 0 49 29 36
2014 More than 20 years in current department or agency 19 37 14 16 8 6 0 59 26 36

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 33 7 2 3 2 0 87 5 95
2020 3 to 10 years in current department or agency 33 33 15 9 10 0 0 67 19 81
2020 11 to 20 years in current department or agency 30 32 28 7 2 0 0 62 10 40
2020 More than 20 years in current department or agency 37 32 0 16 15 0 0 69 31 13
2019 Less than 3 years in current department or agency 38 39 10 10 1 1 0 79 12 75
2019 3 to 10 years in current department or agency 18 33 20 12 18 0 0 51 29 55
2019 11 to 20 years in current department or agency 30 33 21 12 0 5 0 66 12 24
2019 More than 20 years in current department or agency 14 21 14 29 21 0 0 35 50 14
2018 Less than 3 years in current department or agency 40 41 10 6 3 0 0 81 9 63
2018 3 to 10 years in current department or agency 12 23 24 24 17 0 0 35 41 51
2018 11 to 20 years in current department or agency 29 17 11 27 11 5 0 49 39 19
2018 More than 20 years in current department or agency 17 7 41 0 35 0 0 24 35 12
2017 Less than 3 years in current department or agency 44 31 17 9 0 0 0 75 9 51
2017 3 to 10 years in current department or agency 22 34 20 13 11 0 0 56 25 54
2017 11 to 20 years in current department or agency 20 43 15 6 16 0 0 63 22 18
2017 More than 20 years in current department or agency 8 33 31 23 4 0 0 41 27 18
2014 Less than 3 years in current department or agency 45 14 28 10 0 3 0 60 10 28
2014 3 to 10 years in current department or agency 28 33 18 10 10 1 0 62 20 88
2014 11 to 20 years in current department or agency 17 27 23 14 20 0 0 44 33 36
2014 More than 20 years in current department or agency 16 38 21 16 8 0 0 54 25 36

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 37 5 6 4 3 0 84 11 96
2020 3 to 10 years in current department or agency 26 37 16 10 11 0 0 63 21 81
2020 11 to 20 years in current department or agency 23 42 22 10 2 0 0 65 13 40
2020 More than 20 years in current department or agency 22 47 15 16 0 0 0 69 16 13
2019 Less than 3 years in current department or agency 21 48 12 13 1 4 0 72 15 75
2019 3 to 10 years in current department or agency 16 28 25 13 17 0 0 45 30 54
2019 11 to 20 years in current department or agency 30 20 31 7 4 8 0 54 12 25
2019 More than 20 years in current department or agency 14 14 13 28 30 0 0 29 58 14
2018 Less than 3 years in current department or agency 29 47 8 9 4 2 0 77 14 63
2018 3 to 10 years in current department or agency 6 29 30 20 15 0 0 35 35 50
2018 11 to 20 years in current department or agency 24 22 5 32 11 5 0 49 45 19
2018 More than 20 years in current department or agency 17 0 48 8 27 0 0 17 35 12
2017 Less than 3 years in current department or agency 43 26 18 11 0 2 0 71 11 51
2017 3 to 10 years in current department or agency 15 32 20 20 11 2 0 48 32 54
2017 11 to 20 years in current department or agency 16 39 11 17 16 0 0 55 34 18
2017 More than 20 years in current department or agency 15 22 37 13 13 0 0 37 25 18
2014 Less than 3 years in current department or agency 22 32 21 10 0 15 0 64 12 28
2014 3 to 10 years in current department or agency 28 29 19 12 8 5 0 60 20 88
2014 11 to 20 years in current department or agency 14 41 14 11 17 3 0 57 29 36
2014 More than 20 years in current department or agency 16 41 18 14 11 0 0 57 25 36

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 34 10 8 2 2 0 79 11 96
2020 3 to 10 years in current department or agency 23 36 17 15 9 0 0 59 24 81
2020 11 to 20 years in current department or agency 30 35 25 10 0 0 0 65 10 40
2020 More than 20 years in current department or agency 23 54 15 8 0 0 0 77 8 13
2019 Less than 3 years in current department or agency 27 37 13 14 4 5 0 68 18 75
2019 3 to 10 years in current department or agency 19 17 31 17 16 0 0 36 33 55
2019 11 to 20 years in current department or agency 30 19 28 7 4 12 0 55 13 25
2019 More than 20 years in current department or agency 7 28 14 30 13 8 0 37 47 14
2018 Less than 3 years in current department or agency 24 48 13 11 3 2 0 73 14 63
2018 3 to 10 years in current department or agency 8 25 23 21 22 0 0 33 43 51
2018 11 to 20 years in current department or agency 19 21 23 16 21 0 0 40 37 19
2018 More than 20 years in current department or agency 8 25 8 33 27 0 0 32 60 12
2017 Less than 3 years in current department or agency 44 37 9 8 2 0 0 81 10 51
2017 3 to 10 years in current department or agency 24 37 13 11 14 0 0 61 26 54
2017 11 to 20 years in current department or agency 11 40 5 22 23 0 0 50 44 18
2017 More than 20 years in current department or agency 0 53 34 9 4 0 0 53 13 18
2014 Less than 3 years in current department or agency 16 41 28 3 4 7 0 61 8 28
2014 3 to 10 years in current department or agency 25 28 20 15 11 1 0 54 26 88
2014 11 to 20 years in current department or agency 14 20 21 22 19 3 0 35 43 36
2014 More than 20 years in current department or agency 11 42 17 14 16 0 0 52 30 36

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 28 9 3 0 0 0 88 3 96
2020 3 to 10 years in current department or agency 50 31 10 6 1 1 0 82 8 81
2020 11 to 20 years in current department or agency 60 20 10 5 2 3 0 82 8 40
2020 More than 20 years in current department or agency 23 70 7 0 0 0 0 93 0 13
2019 Less than 3 years in current department or agency 49 29 14 5 2 1 0 79 7 75
2019 3 to 10 years in current department or agency 40 20 19 8 7 5 0 63 16 55
2019 11 to 20 years in current department or agency 53 31 9 7 0 0 0 84 7 25
2019 More than 20 years in current department or agency 21 44 9 5 7 14 0 76 14 14
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 26 6 4 1 1 0 88 5 96
2020 3 to 10 years in current department or agency 40 42 11 4 1 1 0 84 5 81
2020 11 to 20 years in current department or agency 55 37 5 3 0 0 0 92 3 40
2020 More than 20 years in current department or agency 46 38 8 8 0 0 0 84 8 13
2019 Less than 3 years in current department or agency 50 42 2 5 0 0 0 92 5 75
2019 3 to 10 years in current department or agency 45 30 15 2 8 0 0 76 9 55
2019 11 to 20 years in current department or agency 56 29 11 4 0 0 0 85 4 25
2019 More than 20 years in current department or agency 21 54 25 0 0 0 0 75 0 14
2018 Less than 3 years in current department or agency 48 44 3 3 1 0 0 92 4 64
2018 3 to 10 years in current department or agency 22 54 12 7 6 0 0 75 13 51
2018 11 to 20 years in current department or agency 35 49 0 11 0 5 0 89 11 19
2018 More than 20 years in current department or agency 17 50 8 15 10 0 0 67 25 12
2017 Less than 3 years in current department or agency 59 32 6 2 0 0 0 92 2 51
2017 3 to 10 years in current department or agency 46 40 5 1 7 0 0 86 9 54
2017 11 to 20 years in current department or agency 29 32 20 13 6 0 0 61 19 18
2017 More than 20 years in current department or agency 34 49 17 0 0 0 0 83 0 18
2014 Less than 3 years in current department or agency 44 52 4 0 0 0 0 96 0 28
2014 3 to 10 years in current department or agency 49 36 9 3 2 0 0 86 5 88
2014 11 to 20 years in current department or agency 47 38 14 0 0 0 0 86 0 36
2014 More than 20 years in current department or agency 41 37 22 0 0 0 0 78 0 36

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 40 8 3 4 3 0 84 8 95
2020 3 to 10 years in current department or agency 22 44 15 9 8 1 0 68 17 79
2020 11 to 20 years in current department or agency 21 54 13 13 0 0 0 74 13 39
2020 More than 20 years in current department or agency 22 47 8 23 0 0 0 69 23 13
2019 Less than 3 years in current department or agency 29 49 9 11 1 1 0 79 12 75
2019 3 to 10 years in current department or agency 12 26 24 19 18 0 0 39 37 55
2019 11 to 20 years in current department or agency 14 35 24 27 0 0 0 49 27 25
2019 More than 20 years in current department or agency 14 28 30 7 22 0 0 42 28 14

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 35 12 4 2 3 2 81 7 95
2020 3 to 10 years in current department or agency 40 30 15 5 5 2 2 74 11 81
2020 11 to 20 years in current department or agency 40 38 17 2 0 3 0 80 3 40
2020 More than 20 years in current department or agency 36 40 8 16 0 0 0 76 16 13
2019 Less than 3 years in current department or agency 45 34 10 5 3 3 0 81 8 75
2019 3 to 10 years in current department or agency 32 40 11 7 8 0 2 74 15 55
2019 11 to 20 years in current department or agency 53 15 7 17 4 4 0 71 22 25
2019 More than 20 years in current department or agency 28 33 23 9 8 0 0 61 16 14
2018 Less than 3 years in current department or agency 46 28 13 8 2 2 2 76 10 63
2018 3 to 10 years in current department or agency 28 36 12 10 10 2 2 66 21 51
2018 11 to 20 years in current department or agency 31 11 27 21 5 5 0 44 28 19
2018 More than 20 years in current department or agency 34 39 10 8 10 0 0 73 17 12
2017 Less than 3 years in current department or agency 60 21 4 6 4 6 0 87 10 51
2017 3 to 10 years in current department or agency 53 28 8 7 5 0 0 80 12 54
2017 11 to 20 years in current department or agency 50 13 11 11 6 8 0 69 19 18
2017 More than 20 years in current department or agency 52 29 10 4 5 0 0 80 9 18
2014 Less than 3 years in current department or agency 38 34 4 7 4 15 0 84 12 28
2014 3 to 10 years in current department or agency 47 30 11 4 4 3 1 80 9 88
2014 11 to 20 years in current department or agency 34 25 17 14 11 0 0 58 25 36
2014 More than 20 years in current department or agency 40 23 20 5 11 0 0 64 16 36

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 31 8 1 1 3 0 89 2 96
2020 3 to 10 years in current department or agency 37 33 15 9 3 4 0 73 12 81
2020 11 to 20 years in current department or agency 33 42 20 0 2 3 0 77 3 40
2020 More than 20 years in current department or agency 22 31 32 15 0 0 0 53 15 13
2019 Less than 3 years in current department or agency 38 38 15 5 1 3 0 78 7 74
2019 3 to 10 years in current department or agency 19 41 19 7 13 2 0 61 20 54
2019 11 to 20 years in current department or agency 41 27 24 4 0 4 0 71 4 25
2019 More than 20 years in current department or agency 7 42 14 29 8 0 0 49 37 14
2018 Less than 3 years in current department or agency 46 29 16 2 3 4 0 78 5 62
2018 3 to 10 years in current department or agency 19 43 13 9 17 0 0 61 25 51
2018 11 to 20 years in current department or agency 36 27 21 11 0 5 0 66 11 19
2018 More than 20 years in current department or agency 17 46 18 8 11 0 0 63 19 11

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 27 13 9 4 16 2 68 16 96
2020 3 to 10 years in current department or agency 23 21 16 11 11 16 1 53 27 81
2020 11 to 20 years in current department or agency 20 17 28 22 7 3 2 39 31 40
2020 More than 20 years in current department or agency 38 15 16 8 16 0 7 57 26 13
2019 Less than 3 years in current department or agency 30 27 17 3 4 12 8 71 8 75
2019 3 to 10 years in current department or agency 17 12 28 16 20 7 0 31 39 55
2019 11 to 20 years in current department or agency 27 11 12 26 8 11 5 44 41 25
2019 More than 20 years in current department or agency 0 29 8 15 23 13 12 39 51 14
2018 Less than 3 years in current department or agency 28 22 18 9 3 14 7 62 16 63
2018 3 to 10 years in current department or agency 17 16 10 16 38 2 2 34 55 50
2018 11 to 20 years in current department or agency 16 10 11 15 37 11 0 29 59 19
2018 More than 20 years in current department or agency 0 17 25 0 43 8 7 20 50 12
2017 Less than 3 years in current department or agency 27 18 10 11 2 26 6 66 19 51
2017 3 to 10 years in current department or agency 17 22 17 21 13 8 1 43 38 54
2017 11 to 20 years in current department or agency 24 4 17 31 12 13 0 33 48 18
2017 More than 20 years in current department or agency 0 21 40 0 16 17 6 28 21 18
2014 Less than 3 years in current department or agency 12 8 33 7 15 19 7 27 29 28
2014 3 to 10 years in current department or agency 18 17 19 10 21 8 6 41 36 88
2014 11 to 20 years in current department or agency 14 5 25 19 36 0 0 20 56 36
2014 More than 20 years in current department or agency 19 11 14 19 22 11 3 35 48 36

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 25 20 4 3 2 0 72 7 96
2020 3 to 10 years in current department or agency 23 37 16 10 11 1 1 62 22 81
2020 11 to 20 years in current department or agency 25 45 23 5 3 0 0 70 7 40
2020 More than 20 years in current department or agency 37 24 15 16 8 0 0 61 24 13
2019 Less than 3 years in current department or agency 35 30 17 7 3 7 1 70 11 75
2019 3 to 10 years in current department or agency 22 31 22 10 15 0 0 53 25 55
2019 11 to 20 years in current department or agency 28 34 23 0 11 4 0 64 12 25
2019 More than 20 years in current department or agency 17 25 23 18 9 8 0 45 29 12
2018 Less than 3 years in current department or agency 39 36 10 8 3 3 0 78 12 63
2018 3 to 10 years in current department or agency 18 27 16 19 18 2 0 46 38 51
2018 11 to 20 years in current department or agency 19 26 21 23 11 0 0 45 33 19
2018 More than 20 years in current department or agency 10 48 8 15 20 0 0 57 35 12
2017 Less than 3 years in current department or agency 43 39 7 6 0 5 0 86 6 51
2017 3 to 10 years in current department or agency 33 43 10 7 6 0 0 76 14 54
2017 11 to 20 years in current department or agency 20 43 4 26 5 0 0 64 32 18
2017 More than 20 years in current department or agency 24 40 15 14 7 0 0 64 21 18
2014 Less than 3 years in current department or agency 38 37 7 7 4 3 4 81 11 28
2014 3 to 10 years in current department or agency 36 33 14 6 9 1 0 71 15 88
2014 11 to 20 years in current department or agency 22 33 20 8 17 0 0 55 25 36
2014 More than 20 years in current department or agency 38 40 9 5 5 3 0 80 11 36

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 24 19 10 5 1 4 64 16 95
2020 3 to 10 years in current department or agency 13 29 25 17 12 1 2 44 31 81
2020 11 to 20 years in current department or agency 20 37 28 5 10 0 0 57 15 40
2020 More than 20 years in current department or agency 8 22 24 16 23 0 7 32 42 13
2019 Less than 3 years in current department or agency 25 27 16 17 3 8 4 59 23 74
2019 3 to 10 years in current department or agency 11 18 29 11 26 0 5 30 39 55
2019 11 to 20 years in current department or agency 18 39 4 4 32 0 4 58 38 25
2019 More than 20 years in current department or agency 8 13 14 7 23 12 23 32 46 14
2018 Less than 3 years in current department or agency 34 32 13 9 8 5 0 69 18 63
2018 3 to 10 years in current department or agency 8 17 29 13 33 0 0 25 46 51
2018 11 to 20 years in current department or agency 14 10 10 28 27 5 5 27 61 19
2018 More than 20 years in current department or agency 10 8 16 17 35 0 15 20 61 12
2017 Less than 3 years in current department or agency 32 23 14 13 8 7 2 61 24 51
2017 3 to 10 years in current department or agency 17 33 15 15 21 0 0 50 35 54
2017 11 to 20 years in current department or agency 18 37 9 14 22 0 0 56 36 18
2017 More than 20 years in current department or agency 5 11 38 18 24 0 4 17 43 18
2014 Less than 3 years in current department or agency 18 25 11 10 17 7 12 53 34 28
2014 3 to 10 years in current department or agency 20 15 18 19 20 3 5 38 43 88
2014 11 to 20 years in current department or agency 14 16 11 25 33 0 0 31 58 36
2014 More than 20 years in current department or agency 14 14 12 45 5 3 8 31 56 36

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 15 12 5 1 0 4 81 6 96
2020 3 to 10 years in current department or agency 60 16 13 6 3 1 1 78 9 81
2020 11 to 20 years in current department or agency 45 13 23 10 5 0 5 61 16 40
2020 More than 20 years in current department or agency 69 15 16 0 0 0 0 84 0 13
2019 Less than 3 years in current department or agency 65 18 9 4 0 1 3 87 4 75
2019 3 to 10 years in current department or agency 62 18 5 5 8 0 2 81 13 55
2019 11 to 20 years in current department or agency 49 35 9 4 0 0 4 87 4 25
2019 More than 20 years in current department or agency 65 22 0 0 0 0 13 100 0 14

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 65 21 11 2 0 0 1 86 2 96
2020 3 to 10 years in current department or agency 62 15 10 5 5 1 3 79 10 81
2020 11 to 20 years in current department or agency 65 13 5 13 0 3 2 82 13 40
2020 More than 20 years in current department or agency 61 7 16 8 0 0 8 74 9 13
2019 Less than 3 years in current department or agency 60 23 13 2 0 1 0 84 2 75
2019 3 to 10 years in current department or agency 54 24 14 4 2 0 2 80 6 55
2019 11 to 20 years in current department or agency 67 19 4 7 0 0 4 88 8 25
2019 More than 20 years in current department or agency 34 21 9 7 8 0 22 71 18 14

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 87 3 4 2 1 2 1 93 3 96
2020 3 to 10 years in current department or agency 73 15 4 4 3 1 1 90 6 81
2020 11 to 20 years in current department or agency 75 2 7 5 0 5 5 86 6 40
2020 More than 20 years in current department or agency 77 0 8 15 0 0 0 77 15 13
2019 Less than 3 years in current department or agency 82 6 5 1 3 3 1 91 4 75
2019 3 to 10 years in current department or agency 71 12 4 2 5 2 4 87 8 55
2019 11 to 20 years in current department or agency 68 8 4 0 0 7 13 95 0 25
2019 More than 20 years in current department or agency 57 7 0 0 8 7 22 89 11 14

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 75 9 6 0 0 0 9 93 0 96
2020 3 to 10 years in current department or agency 81 9 2 1 0 1 5 96 1 81
2020 11 to 20 years in current department or agency 75 7 5 0 0 3 10 95 0 40
2020 More than 20 years in current department or agency 77 0 0 0 0 0 23 100 0 13
2019 Less than 3 years in current department or agency 82 4 0 2 0 4 8 98 2 74
2019 3 to 10 years in current department or agency 86 3 0 0 0 0 11 100 0 55
2019 11 to 20 years in current department or agency 72 0 0 0 4 4 20 95 5 25
2019 More than 20 years in current department or agency 71 0 0 9 0 7 13 89 11 14

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 43 7 9 2 2 0 81 12 96
2020 3 to 10 years in current department or agency 25 44 18 8 3 2 0 71 10 81
2020 11 to 20 years in current department or agency 32 40 23 2 0 2 0 74 3 40
2020 More than 20 years in current department or agency 15 38 39 0 8 0 0 53 8 13
2019 Less than 3 years in current department or agency 37 43 17 3 0 0 0 80 3 75
2019 3 to 10 years in current department or agency 26 28 18 9 12 7 0 58 22 55
2019 11 to 20 years in current department or agency 33 31 24 7 0 4 0 67 8 25
2019 More than 20 years in current department or agency 14 35 44 7 0 0 0 49 7 14
2018 Less than 3 years in current department or agency 41 33 19 7 0 0 0 74 7 63
2018 3 to 10 years in current department or agency 11 36 27 14 13 0 0 46 27 51
2018 11 to 20 years in current department or agency 20 30 17 23 11 0 0 49 34 18
2018 More than 20 years in current department or agency 10 22 33 8 27 0 0 32 35 12
2017 Less than 3 years in current department or agency 43 38 12 5 2 0 0 81 7 51
2017 3 to 10 years in current department or agency 25 45 16 8 3 3 0 73 11 54
2017 11 to 20 years in current department or agency 23 40 15 11 11 0 0 63 22 18
2017 More than 20 years in current department or agency 13 54 25 0 7 0 0 67 7 18

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 31 4 7 2 0 0 86 9 96
2020 3 to 10 years in current department or agency 40 36 14 2 5 3 0 78 8 80
2020 11 to 20 years in current department or agency 38 44 10 5 0 3 0 84 5 39
2020 More than 20 years in current department or agency 22 39 31 8 0 0 0 61 8 13
2019 Less than 3 years in current department or agency 44 46 7 3 0 0 0 90 3 75
2019 3 to 10 years in current department or agency 35 37 11 8 10 0 0 71 18 55
2019 11 to 20 years in current department or agency 46 42 12 0 0 0 0 88 0 25
2019 More than 20 years in current department or agency 14 36 35 14 0 0 0 50 14 14
2018 Less than 3 years in current department or agency 54 34 9 2 0 2 0 89 2 63
2018 3 to 10 years in current department or agency 29 37 16 9 7 2 0 67 17 51
2018 11 to 20 years in current department or agency 40 28 16 5 5 5 0 72 11 19
2018 More than 20 years in current department or agency 15 42 16 17 10 0 0 57 27 12
2017 Less than 3 years in current department or agency 57 30 8 4 0 1 0 89 4 51
2017 3 to 10 years in current department or agency 44 37 13 1 1 2 0 83 3 53
2017 11 to 20 years in current department or agency 43 36 10 4 6 0 0 79 11 18
2017 More than 20 years in current department or agency 33 52 14 0 0 0 0 86 0 18
2014 Less than 3 years in current department or agency 49 38 14 0 0 0 0 86 0 28
2014 3 to 10 years in current department or agency 53 30 8 3 3 2 0 85 7 88
2014 11 to 20 years in current department or agency 36 37 14 3 8 3 0 75 11 36
2014 More than 20 years in current department or agency 33 42 17 3 3 3 0 77 6 36

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 32 7 2 2 2 0 88 4 95
2020 3 to 10 years in current department or agency 39 43 11 1 3 2 0 85 4 81
2020 11 to 20 years in current department or agency 43 43 10 3 0 3 0 87 3 40
2020 More than 20 years in current department or agency 30 47 15 8 0 0 0 77 8 13
2019 Less than 3 years in current department or agency 48 43 4 4 0 1 0 92 4 73
2019 3 to 10 years in current department or agency 44 31 19 2 4 0 0 75 6 54
2019 11 to 20 years in current department or agency 46 39 7 0 0 8 0 92 0 25
2019 More than 20 years in current department or agency 14 64 22 0 0 0 0 78 0 14
2018 Less than 3 years in current department or agency 52 23 18 3 0 4 0 78 4 63
2018 3 to 10 years in current department or agency 31 39 19 6 2 3 0 72 9 51
2018 11 to 20 years in current department or agency 51 28 11 5 0 5 0 83 6 19
2018 More than 20 years in current department or agency 15 50 18 0 17 0 0 65 17 12
2017 Less than 3 years in current department or agency 56 26 6 5 0 7 0 89 5 51
2017 3 to 10 years in current department or agency 39 36 18 0 1 5 0 79 1 54
2017 11 to 20 years in current department or agency 46 29 18 0 6 0 0 75 6 18
2017 More than 20 years in current department or agency 36 40 24 0 0 0 0 76 0 18
2014 Less than 3 years in current department or agency 42 44 10 0 0 3 0 89 0 28
2014 3 to 10 years in current department or agency 54 29 12 2 0 2 0 85 2 88
2014 11 to 20 years in current department or agency 39 33 20 0 3 5 0 77 3 36
2014 More than 20 years in current department or agency 38 56 3 3 0 0 0 94 3 36

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 34 10 1 3 6 0 84 5 95
2020 3 to 10 years in current department or agency 28 37 19 5 4 6 1 71 9 81
2020 11 to 20 years in current department or agency 28 42 17 3 3 8 0 76 6 40
2020 More than 20 years in current department or agency 30 39 24 0 0 7 0 74 0 13

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 27 4 4 3 5 3 88 8 96
2020 3 to 10 years in current department or agency 48 32 9 2 5 1 3 83 8 81
2020 11 to 20 years in current department or agency 43 25 15 3 0 7 8 79 3 40
2020 More than 20 years in current department or agency 30 39 16 8 0 0 7 74 8 13

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 72 21 3 2 2 0 0 93 4 96
2020 3 to 10 years in current department or agency 54 29 7 5 4 0 0 84 9 81
2020 11 to 20 years in current department or agency 44 41 8 8 0 0 0 85 8 39
2020 More than 20 years in current department or agency 53 24 8 7 8 0 0 77 15 13
2019 Less than 3 years in current department or agency 56 35 8 0 0 0 0 92 0 74
2019 3 to 10 years in current department or agency 48 26 14 7 5 0 0 74 12 55
2019 11 to 20 years in current department or agency 54 39 0 7 0 0 0 93 7 25
2019 More than 20 years in current department or agency 14 48 22 9 8 0 0 62 16 14
2018 Less than 3 years in current department or agency 65 28 3 3 0 0 0 94 3 63
2018 3 to 10 years in current department or agency 25 44 9 14 8 0 0 69 22 51
2018 11 to 20 years in current department or agency 35 28 11 16 11 0 0 63 27 19
2018 More than 20 years in current department or agency 24 41 16 0 20 0 0 65 20 12
2017 Less than 3 years in current department or agency 71 29 0 0 0 0 0 100 0 51
2017 3 to 10 years in current department or agency 42 41 5 6 5 0 0 84 11 53
2017 11 to 20 years in current department or agency 40 39 4 10 6 0 0 79 16 18
2017 More than 20 years in current department or agency 44 34 15 7 0 0 0 78 7 18
2014 Less than 3 years in current department or agency 52 27 10 10 0 0 0 80 10 28
2014 3 to 10 years in current department or agency 55 34 6 2 3 0 0 89 6 88
2014 11 to 20 years in current department or agency 36 33 15 8 8 0 0 69 17 36
2014 More than 20 years in current department or agency 41 37 11 8 3 0 0 78 11 36

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 66 22 9 0 3 0 0 88 3 96
2020 3 to 10 years in current department or agency 47 32 10 6 5 0 0 79 11 81
2020 11 to 20 years in current department or agency 36 41 20 3 0 0 0 77 3 39
2020 More than 20 years in current department or agency 45 16 24 0 15 0 0 61 15 13
2019 Less than 3 years in current department or agency 53 34 11 1 1 0 0 87 2 75
2019 3 to 10 years in current department or agency 27 35 18 6 14 0 0 62 20 55
2019 11 to 20 years in current department or agency 43 43 7 7 0 0 0 85 7 25
2019 More than 20 years in current department or agency 14 34 28 9 14 0 0 49 23 14
2018 Less than 3 years in current department or agency 52 32 13 2 2 0 0 84 3 63
2018 3 to 10 years in current department or agency 21 33 15 12 18 0 0 54 30 51
2018 11 to 20 years in current department or agency 25 30 22 11 11 0 0 55 23 18
2018 More than 20 years in current department or agency 17 15 25 8 35 0 0 32 42 12
2017 Less than 3 years in current department or agency 54 31 7 6 2 0 0 85 8 51
2017 3 to 10 years in current department or agency 28 34 15 11 12 0 0 62 23 54
2017 11 to 20 years in current department or agency 30 19 31 14 6 0 0 48 20 18
2017 More than 20 years in current department or agency 28 37 17 0 12 7 0 70 12 18
2014 Less than 3 years in current department or agency 49 24 10 17 0 0 0 73 17 28
2014 3 to 10 years in current department or agency 36 33 18 3 9 1 0 70 12 88
2014 11 to 20 years in current department or agency 33 36 8 3 14 6 0 74 18 36
2014 More than 20 years in current department or agency 36 33 12 11 8 0 0 69 19 36

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 65 23 5 2 4 0 0 88 6 95
2020 3 to 10 years in current department or agency 41 37 7 9 5 0 0 79 14 80
2020 11 to 20 years in current department or agency 37 45 15 3 0 0 0 83 3 40
2020 More than 20 years in current department or agency 32 43 9 0 16 0 0 75 16 12
2019 Less than 3 years in current department or agency 57 27 9 6 1 0 0 84 7 75
2019 3 to 10 years in current department or agency 29 38 9 9 14 0 0 67 23 55
2019 11 to 20 years in current department or agency 38 43 15 4 0 0 0 81 4 25
2019 More than 20 years in current department or agency 15 39 21 9 15 0 0 54 25 13
2018 Less than 3 years in current department or agency 50 30 15 3 3 0 0 79 6 62
2018 3 to 10 years in current department or agency 21 30 23 6 20 0 0 51 26 51
2018 11 to 20 years in current department or agency 29 21 16 28 5 0 0 51 33 19
2018 More than 20 years in current department or agency 17 23 17 8 35 0 0 40 42 12
2017 Less than 3 years in current department or agency 55 26 13 6 0 0 0 81 6 51
2017 3 to 10 years in current department or agency 32 30 11 12 14 0 0 62 27 54
2017 11 to 20 years in current department or agency 28 28 10 23 11 0 0 56 34 18
2017 More than 20 years in current department or agency 23 36 29 0 12 0 0 59 12 18
2014 Less than 3 years in current department or agency 52 23 10 14 0 0 0 76 14 28
2014 3 to 10 years in current department or agency 35 41 9 8 7 0 0 77 14 87
2014 11 to 20 years in current department or agency 33 35 8 9 14 0 0 69 23 36
2014 More than 20 years in current department or agency 35 37 9 16 3 0 0 72 19 36

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 20 14 7 2 4 1 76 10 96
2020 3 to 10 years in current department or agency 34 29 16 14 8 0 0 63 21 81
2020 11 to 20 years in current department or agency 48 35 15 3 0 0 0 83 3 40
2020 More than 20 years in current department or agency 46 24 8 14 8 0 0 70 22 13
2019 Less than 3 years in current department or agency 47 23 19 8 1 1 0 71 10 75
2019 3 to 10 years in current department or agency 26 22 26 9 16 2 0 48 26 55
2019 11 to 20 years in current department or agency 38 34 16 7 4 0 0 73 11 25
2019 More than 20 years in current department or agency 21 44 15 7 8 0 5 69 15 14
2018 Less than 3 years in current department or agency 41 27 11 11 7 2 0 69 19 63
2018 3 to 10 years in current department or agency 21 18 20 20 21 0 0 39 41 51
2018 11 to 20 years in current department or agency 31 16 27 0 21 5 0 49 23 19
2018 More than 20 years in current department or agency 34 16 15 15 20 0 0 50 35 12
2017 Less than 3 years in current department or agency 36 20 22 6 10 4 4 60 17 51
2017 3 to 10 years in current department or agency 28 27 13 15 16 1 0 56 31 54
2017 11 to 20 years in current department or agency 37 27 10 6 20 0 0 64 26 18
2017 More than 20 years in current department or agency 39 13 18 6 7 7 10 63 15 18
2014 Less than 3 years in current department or agency 36 20 4 24 4 4 8 64 31 28
2014 3 to 10 years in current department or agency 24 32 11 16 13 2 1 58 30 88
2014 11 to 20 years in current department or agency 31 30 14 5 20 0 0 61 25 36
2014 More than 20 years in current department or agency 50 28 5 3 5 3 6 85 9 36
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in current department or agency 18 40 42 96
2020 3 to 10 years in current department or agency 29 32 38 81
2020 11 to 20 years in current department or agency 19 53 28 40
2020 More than 20 years in current department or agency 15 46 39 13
2019 Less than 3 years in current department or agency 33 34 33 75
2019 3 to 10 years in current department or agency 33 38 29 54
2019 11 to 20 years in current department or agency 12 45 43 25
2019 More than 20 years in current department or agency 49 29 22 14
2018 Less than 3 years in current department or agency 27 24 50 64
2018 3 to 10 years in current department or agency 40 23 37 51
2018 11 to 20 years in current department or agency 44 30 26 19
2018 More than 20 years in current department or agency 58 34 8 12
2017 Less than 3 years in current department or agency 38 27 34 51
2017 3 to 10 years in current department or agency 39 31 29 54
2017 11 to 20 years in current department or agency 32 22 46 18
2017 More than 20 years in current department or agency 33 41 26 18
2014 Less than 3 years in current department or agency 39 38 23 28
2014 3 to 10 years in current department or agency 25 36 39 88
2014 11 to 20 years in current department or agency 31 38 31 36
2014 More than 20 years in current department or agency 32 54 14 36

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in current department or agency 0 18 59 11 5 6 17
2020 3 to 10 years in current department or agency 15 13 59 4 0 9 24
2019 Less than 3 years in current department or agency 0 24 60 0 16 0 25
2019 3 to 10 years in current department or agency 21 5 67 0 0 6 18
2018 Less than 3 years in current department or agency 0 32 56 6 0 6 18
2018 3 to 10 years in current department or agency 6 13 76 0 5 0 20
2017 Less than 3 years in current department or agency 0 19 61 5 15 0 20
2017 3 to 10 years in current department or agency 0 4 85 11 0 0 20
2014 Less than 3 years in current department or agency 0 10 69 0 9999 22 10
2014 3 to 10 years in current department or agency 10 10 75 0 9999 4 22
2014 11 to 20 years in current department or agency 29 45 26 0 9999 0 11
2014 More than 20 years in current department or agency 75 8 17 0 9999 0 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 95
2020 3 to 10 years in current department or agency 14 86 80
2019 Less than 3 years in current department or agency 16 84 75
2019 3 to 10 years in current department or agency 11 89 55
2018 Less than 3 years in current department or agency 19 81 63
2018 3 to 10 years in current department or agency 12 88 51

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 50 50 12
2018 Less than 3 years in current department or agency 49 51 12

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 11
2018 Less than 3 years in current department or agency 0 100 12

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 10
2020 3 to 10 years in current department or agency 0 100 11
2019 Less than 3 years in current department or agency 0 100 12
2018 Less than 3 years in current department or agency 0 100 12

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 11
2019 Less than 3 years in current department or agency 0 100 12

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 10
2020 3 to 10 years in current department or agency 0 100 11
2019 Less than 3 years in current department or agency 0 100 12

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 10
2020 3 to 10 years in current department or agency 0 100 11
2019 Less than 3 years in current department or agency 0 100 12

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 45 55 11
2018 Less than 3 years in current department or agency 51 49 12

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 55 45 11
2018 Less than 3 years in current department or agency 40 60 12

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 55 45 11
2019 Less than 3 years in current department or agency 41 59 12

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 42 58 12

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 55 45 11

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 55 45 11

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 10
2020 3 to 10 years in current department or agency 0 100 11
2019 Less than 3 years in current department or agency 0 100 12
2018 Less than 3 years in current department or agency 0 100 12

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 10
2020 3 to 10 years in current department or agency 0 100 11

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 10
2020 3 to 10 years in current department or agency 0 100 11

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 46 54 11

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 12

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 10
2018 Less than 3 years in current department or agency 0 100 12

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 49 51 10
2019 Less than 3 years in current department or agency 49 51 11
2018 Less than 3 years in current department or agency 42 58 12

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 43 57 12

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 11

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 10
2020 3 to 10 years in current department or agency 0 100 11

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 10
2020 3 to 10 years in current department or agency 0 100 11
2018 Less than 3 years in current department or agency 0 100 12

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 11

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 41 59 12

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 11

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 11
2018 Less than 3 years in current department or agency 42 58 12

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 10

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 10
2020 3 to 10 years in current department or agency 0 100 11

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 10

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 10

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 10

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 12

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 55 45 11

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 10
2020 3 to 10 years in current department or agency 0 100 11
2018 Less than 3 years in current department or agency 0 100 12

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 51 49 10
2018 Less than 3 years in current department or agency 56 44 12

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 10

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 11
2018 Less than 3 years in current department or agency 0 100 12

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 25 12 13 2 3 34 11 68 9 96
2020 3 to 10 years in current department or agency 15 13 12 6 9 32 12 51 27 81
2020 11 to 20 years in current department or agency 10 17 10 15 7 28 13 45 38 40
2020 More than 20 years in current department or agency 16 8 36 8 16 16 0 29 28 13
2019 Less than 3 years in current department or agency 21 18 10 13 1 31 4 61 23 75
2019 3 to 10 years in current department or agency 20 14 20 7 11 15 13 47 25 55
2019 11 to 20 years in current department or agency 13 19 28 4 4 24 9 47 12 25
2019 More than 20 years in current department or agency 8 8 20 23 15 19 8 21 52 14
2018 Less than 3 years in current department or agency 24 15 17 3 2 39 0 64 8 63
2018 3 to 10 years in current department or agency 18 22 12 8 5 24 10 62 20 51
2018 11 to 20 years in current department or agency 14 12 21 5 11 32 5 41 25 19
2018 More than 20 years in current department or agency 10 15 31 0 20 25 0 33 26 12
2017 Less than 3 years in current department or agency 7 15 15 2 0 46 15 57 4 51
2017 3 to 10 years in current department or agency 17 20 18 8 4 24 9 55 18 54
2017 11 to 20 years in current department or agency 16 8 31 0 12 26 8 36 18 18
2017 More than 20 years in current department or agency 12 22 29 4 5 27 0 47 13 18
2014 Less than 3 years in current department or agency 14 4 28 0 4 44 8 36 7 27
2014 3 to 10 years in current department or agency 15 11 15 11 11 28 8 41 35 88
2014 11 to 20 years in current department or agency 9 14 17 8 25 25 3 31 46 36
2014 More than 20 years in current department or agency 14 26 14 16 14 17 0 48 36 36

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 27 11 1 2 8 0 84 3 96
2020 3 to 10 years in current department or agency 32 25 14 7 6 12 4 67 16 81
2020 11 to 20 years in current department or agency 30 37 10 3 7 10 2 77 11 40
2020 More than 20 years in current department or agency 22 31 31 16 0 0 0 53 16 13
2019 Less than 3 years in current department or agency 40 35 11 3 1 9 0 83 5 75
2019 3 to 10 years in current department or agency 27 30 19 11 4 7 2 63 16 55
2019 11 to 20 years in current department or agency 42 35 12 0 4 7 0 83 5 25
2019 More than 20 years in current department or agency 8 7 41 16 14 14 0 17 36 14
2018 Less than 3 years in current department or agency 41 21 14 7 2 15 0 74 9 63
2018 3 to 10 years in current department or agency 24 34 11 7 5 13 7 72 14 51
2018 11 to 20 years in current department or agency 35 7 21 16 5 16 0 49 25 19
2018 More than 20 years in current department or agency 10 45 8 10 10 17 0 67 24 12
2017 Less than 3 years in current department or agency 44 19 11 2 0 22 2 83 2 51
2017 3 to 10 years in current department or agency 37 33 20 3 5 2 0 71 8 54
2017 11 to 20 years in current department or agency 44 10 17 6 13 0 9 60 22 16
2017 More than 20 years in current department or agency 18 32 45 5 0 0 0 50 5 17
2014 Less than 3 years in current department or agency 31 20 14 16 7 11 0 58 26 28
2014 3 to 10 years in current department or agency 30 24 15 9 11 10 0 61 22 88
2014 11 to 20 years in current department or agency 17 27 26 0 19 11 0 49 22 36
2014 More than 20 years in current department or agency 20 29 26 9 11 6 0 52 21 35
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 40
2019 Less than 3 years in current department or agency 8 92 75
2019 3 to 10 years in current department or agency 14 86 55
2018 3 to 10 years in current department or agency 15 85 51

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 11 16 1 1 35 9 68 4 95
2020 3 to 10 years in current department or agency 20 7 18 2 3 38 13 54 10 81
2020 11 to 20 years in current department or agency 12 20 13 8 5 33 10 56 22 40
2020 More than 20 years in current department or agency 15 8 37 0 16 24 0 31 21 13
2019 Less than 3 years in current department or agency 22 18 19 3 0 33 6 65 5 75
2019 3 to 10 years in current department or agency 20 14 17 2 7 29 12 57 15 55
2019 11 to 20 years in current department or agency 26 15 17 0 0 29 13 71 0 24
2019 More than 20 years in current department or agency 8 7 51 0 7 28 0 20 9 14
2018 Less than 3 years in current department or agency 27 20 14 0 2 31 7 75 2 63
2018 3 to 10 years in current department or agency 18 22 16 2 5 28 10 64 11 50
2018 11 to 20 years in current department or agency 19 7 16 0 11 48 0 49 20 19
2018 More than 20 years in current department or agency 10 22 23 0 20 25 0 43 26 12
2017 Less than 3 years in current department or agency 11 11 11 0 0 52 14 67 0 50
2017 3 to 10 years in current department or agency 15 21 23 0 2 30 9 59 4 54
2017 11 to 20 years in current department or agency 12 11 23 0 6 35 13 43 12 18
2017 More than 20 years in current department or agency 6 11 52 0 0 32 0 24 0 18
2014 Less than 3 years in current department or agency 23 10 14 0 0 38 14 70 0 28
2014 3 to 10 years in current department or agency 22 18 9 0 3 37 12 76 6 88
2014 11 to 20 years in current department or agency 15 16 23 5 8 30 3 46 20 36
2014 More than 20 years in current department or agency 8 26 14 11 3 35 3 55 23 36

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 28 13 1 2 7 0 83 3 95
2020 3 to 10 years in current department or agency 34 25 15 5 3 15 4 73 9 81
2020 11 to 20 years in current department or agency 35 27 15 3 5 15 0 74 9 40
2020 More than 20 years in current department or agency 22 23 39 0 16 0 0 45 16 13
2019 Less than 3 years in current department or agency 40 31 17 2 0 8 2 80 2 74
2019 3 to 10 years in current department or agency 35 28 17 3 5 9 2 71 10 55
2019 11 to 20 years in current department or agency 46 35 12 0 0 7 0 87 0 25
2019 More than 20 years in current department or agency 8 21 43 0 7 22 0 37 9 14
2018 Less than 3 years in current department or agency 45 23 11 0 2 16 3 84 2 63
2018 3 to 10 years in current department or agency 35 27 12 2 7 15 2 75 10 51
2018 11 to 20 years in current department or agency 35 7 21 5 5 27 0 57 14 19
2018 More than 20 years in current department or agency 10 38 16 10 10 17 0 57 24 12
2017 Less than 3 years in current department or agency 32 41 7 0 0 18 2 91 0 51
2017 3 to 10 years in current department or agency 31 40 18 1 4 6 0 75 6 54
2017 11 to 20 years in current department or agency 32 32 16 0 6 6 8 74 7 18
2017 More than 20 years in current department or agency 15 29 31 4 0 21 0 55 5 18
2014 Less than 3 years in current department or agency 34 28 10 0 0 25 4 86 0 28
2014 3 to 10 years in current department or agency 39 25 11 1 4 17 2 79 7 88
2014 11 to 20 years in current department or agency 22 28 23 5 5 16 0 60 13 36
2014 More than 20 years in current department or agency 22 28 25 8 3 14 0 58 13 36
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 65 17 7 4 6 0 0 82 11 96
2020 3 to 10 years in current department or agency 48 15 20 6 9 0 2 64 15 81
2020 11 to 20 years in current department or agency 57 13 15 3 7 0 5 74 11 40
2020 More than 20 years in current department or agency 23 23 30 8 16 0 0 47 23 13

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 30 14 6 3 0 0 77 10 96
2020 3 to 10 years in current department or agency 51 30 11 4 4 0 0 81 8 81
2020 11 to 20 years in current department or agency 60 22 13 0 2 0 2 84 3 40
2020 More than 20 years in current department or agency 54 23 15 0 8 0 0 77 8 13
2019 Less than 3 years in current department or agency 44 22 22 7 6 0 0 65 13 75
2019 3 to 10 years in current department or agency 67 23 4 0 4 0 2 92 4 55
2019 11 to 20 years in current department or agency 65 24 4 4 4 0 0 89 7 25
2019 More than 20 years in current department or agency 70 23 0 7 0 0 0 93 7 13
2018 Less than 3 years in current department or agency 35 35 16 6 5 0 3 72 11 64
2018 3 to 10 years in current department or agency 42 29 11 8 7 0 2 73 16 51
2018 11 to 20 years in current department or agency 47 20 17 11 0 0 6 71 11 18
2018 More than 20 years in current department or agency 57 25 8 10 0 0 0 82 10 12
2017 Less than 3 years in current department or agency 29 28 21 12 6 0 4 59 19 51
2017 3 to 10 years in current department or agency 45 22 19 1 10 0 2 69 12 53
2017 11 to 20 years in current department or agency 41 30 12 5 12 0 0 71 17 18
2017 More than 20 years in current department or agency 51 38 5 0 0 0 6 95 0 18

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 21 32 25 16 6 0 0 53 22 96
2020 3 to 10 years in current department or agency 11 25 30 20 15 0 0 36 35 81
2020 11 to 20 years in current department or agency 18 10 30 27 12 0 2 29 40 40
2020 More than 20 years in current department or agency 8 0 53 23 16 0 0 8 39 13
2019 Less than 3 years in current department or agency 40 30 16 11 4 0 0 70 14 75
2019 3 to 10 years in current department or agency 29 26 14 10 22 0 0 54 31 55
2019 11 to 20 years in current department or agency 14 26 15 34 11 0 0 40 45 25
2019 More than 20 years in current department or agency 7 9 24 27 33 0 0 16 60 13
2018 Less than 3 years in current department or agency 19 30 30 13 9 0 0 49 22 64
2018 3 to 10 years in current department or agency 14 16 29 16 25 0 0 30 41 51
2018 11 to 20 years in current department or agency 5 28 21 21 25 0 0 33 45 19
2018 More than 20 years in current department or agency 8 23 25 7 37 0 0 31 44 12
2017 Less than 3 years in current department or agency 31 22 21 15 10 0 2 53 25 51
2017 3 to 10 years in current department or agency 18 24 20 24 14 0 0 41 38 54
2017 11 to 20 years in current department or agency 5 27 33 30 4 0 0 33 34 18
2017 More than 20 years in current department or agency 4 7 31 18 29 5 6 13 52 18

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 29 20 16 3 0 0 61 19 96
2020 3 to 10 years in current department or agency 24 25 26 16 10 0 0 48 26 81
2020 11 to 20 years in current department or agency 21 17 25 25 10 0 2 39 36 40
2020 More than 20 years in current department or agency 8 37 24 15 16 0 0 45 30 13
2019 Less than 3 years in current department or agency 48 24 18 7 1 1 1 74 8 75
2019 3 to 10 years in current department or agency 30 26 20 3 19 0 2 57 22 55
2019 11 to 20 years in current department or agency 23 25 14 30 7 0 0 48 38 25
2019 More than 20 years in current department or agency 7 16 39 13 25 0 0 23 38 13
2018 Less than 3 years in current department or agency 34 22 23 13 7 2 0 56 20 64
2018 3 to 10 years in current department or agency 24 10 20 24 21 0 2 34 45 51
2018 11 to 20 years in current department or agency 19 27 23 6 26 0 0 46 32 18
2018 More than 20 years in current department or agency 8 10 38 17 27 0 0 18 45 12
2017 Less than 3 years in current department or agency 38 35 9 5 10 0 2 75 16 51
2017 3 to 10 years in current department or agency 18 29 17 19 16 0 0 48 35 53
2017 11 to 20 years in current department or agency 13 23 42 17 5 0 0 36 22 18
2017 More than 20 years in current department or agency 4 7 41 15 22 0 11 13 41 18

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 24 21 10 10 1 1 59 20 95
2020 3 to 10 years in current department or agency 20 29 20 19 11 1 0 50 30 80
2020 11 to 20 years in current department or agency 18 8 37 20 12 0 5 27 34 40
2020 More than 20 years in current department or agency 16 15 30 23 16 0 0 32 39 13
2019 Less than 3 years in current department or agency 41 24 18 8 8 0 1 65 16 73
2019 3 to 10 years in current department or agency 25 30 11 6 28 0 0 56 34 54
2019 11 to 20 years in current department or agency 9 22 19 35 15 0 0 31 50 25
2019 More than 20 years in current department or agency 0 40 13 30 17 0 0 40 47 13
2018 Less than 3 years in current department or agency 24 19 31 12 12 0 2 43 25 62
2018 3 to 10 years in current department or agency 18 9 25 17 30 0 0 27 47 51
2018 11 to 20 years in current department or agency 11 12 23 28 26 0 0 24 54 18
2018 More than 20 years in current department or agency 0 25 8 15 45 0 8 27 65 12
2017 Less than 3 years in current department or agency 26 25 17 19 11 0 2 52 30 51
2017 3 to 10 years in current department or agency 22 13 20 24 21 0 0 35 45 54
2017 11 to 20 years in current department or agency 12 24 29 25 10 0 0 36 35 18
2017 More than 20 years in current department or agency 16 20 17 14 26 0 6 39 43 18

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 27 15 4 2 0 1 79 6 96
2020 3 to 10 years in current department or agency 47 22 16 7 5 0 2 71 13 81
2020 11 to 20 years in current department or agency 36 26 20 10 3 2 3 65 14 39
2020 More than 20 years in current department or agency 23 15 23 30 0 0 8 42 33 13
2019 Less than 3 years in current department or agency 62 26 8 1 0 0 2 90 1 74
2019 3 to 10 years in current department or agency 49 26 11 4 9 0 2 76 13 55
2019 11 to 20 years in current department or agency 43 16 23 11 4 0 4 61 15 25
2019 More than 20 years in current department or agency 33 7 15 7 30 0 7 43 40 13
2018 Less than 3 years in current department or agency 58 16 17 3 3 0 3 76 6 61
2018 3 to 10 years in current department or agency 40 25 10 8 12 0 6 69 20 50
2018 11 to 20 years in current department or agency 28 29 22 6 15 0 0 58 20 18
2018 More than 20 years in current department or agency 8 15 27 15 20 0 16 27 40 12
2017 Less than 3 years in current department or agency 65 19 6 4 5 0 2 86 9 51
2017 3 to 10 years in current department or agency 38 26 25 4 1 0 6 68 5 54
2017 11 to 20 years in current department or agency 42 41 0 12 6 0 0 82 18 17
2017 More than 20 years in current department or agency 17 14 24 9 15 0 21 39 31 18

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 22 23 10 5 0 0 62 15 96
2020 3 to 10 years in current department or agency 41 26 15 10 9 0 0 67 19 81
2020 11 to 20 years in current department or agency 28 20 20 22 7 0 2 49 31 40
2020 More than 20 years in current department or agency 31 15 46 0 0 0 8 50 0 13
2019 Less than 3 years in current department or agency 54 25 15 4 1 0 0 79 6 75
2019 3 to 10 years in current department or agency 45 27 14 3 11 0 0 72 14 55
2019 11 to 20 years in current department or agency 26 39 20 15 0 0 0 65 15 25
2019 More than 20 years in current department or agency 39 15 16 6 18 0 7 57 26 13
2018 Less than 3 years in current department or agency 41 28 17 9 4 0 0 69 14 64
2018 3 to 10 years in current department or agency 36 25 14 11 14 0 0 61 25 51
2018 11 to 20 years in current department or agency 24 30 12 12 22 0 0 55 34 17
2018 More than 20 years in current department or agency 23 17 8 24 20 0 8 44 48 12
2017 Less than 3 years in current department or agency 41 43 4 4 8 0 0 84 13 50
2017 3 to 10 years in current department or agency 41 32 21 0 4 0 2 74 4 54
2017 11 to 20 years in current department or agency 35 27 16 12 10 0 0 62 22 18
2017 More than 20 years in current department or agency 15 32 21 21 5 0 6 50 28 18

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 18 15 2 8 1 6 72 11 95
2020 3 to 10 years in current department or agency 47 20 10 7 9 1 6 72 17 81
2020 11 to 20 years in current department or agency 10 32 23 15 13 0 8 46 30 40
2020 More than 20 years in current department or agency 46 0 38 0 16 0 0 46 16 13

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 26 16 6 2 0 1 76 8 95
2020 3 to 10 years in current department or agency 29 32 21 10 5 1 1 63 15 81
2020 11 to 20 years in current department or agency 30 37 17 7 2 0 5 72 10 40
2020 More than 20 years in current department or agency 23 46 15 8 8 0 0 69 16 13
2019 Less than 3 years in current department or agency 44 38 12 3 4 0 0 82 6 75
2019 3 to 10 years in current department or agency 28 31 23 7 10 2 0 60 17 55
2019 11 to 20 years in current department or agency 44 24 19 0 8 0 4 72 9 24
2019 More than 20 years in current department or agency 28 15 30 8 9 9 0 48 19 13
2018 Less than 3 years in current department or agency 43 30 24 2 1 0 0 73 3 61
2018 3 to 10 years in current department or agency 24 33 21 11 11 0 0 57 22 51
2018 11 to 20 years in current department or agency 26 29 22 11 11 0 0 55 22 18
2018 More than 20 years in current department or agency 25 17 33 8 10 0 8 46 19 12
2017 Less than 3 years in current department or agency 54 32 6 8 0 0 0 86 8 50
2017 3 to 10 years in current department or agency 28 30 21 15 5 0 2 59 20 54
2017 11 to 20 years in current department or agency 37 18 17 12 16 0 0 55 28 18
2017 More than 20 years in current department or agency 30 36 28 0 0 0 6 71 0 18

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 40 19 8 4 1 0 68 13 95
2020 3 to 10 years in current department or agency 17 38 20 17 8 0 0 55 25 81
2020 11 to 20 years in current department or agency 15 32 27 20 2 0 2 49 23 40
2020 More than 20 years in current department or agency 15 54 15 16 0 0 0 69 16 13
2019 Less than 3 years in current department or agency 30 42 14 11 4 0 0 72 14 75
2019 3 to 10 years in current department or agency 17 43 12 15 14 0 0 60 28 55
2019 11 to 20 years in current department or agency 29 19 25 15 8 0 4 50 24 24
2019 More than 20 years in current department or agency 14 15 40 6 25 0 0 30 30 13
2018 Less than 3 years in current department or agency 32 31 21 10 6 0 0 63 16 62
2018 3 to 10 years in current department or agency 21 12 24 14 27 0 2 34 42 51
2018 11 to 20 years in current department or agency 16 22 30 27 5 0 0 38 32 19
2018 More than 20 years in current department or agency 10 18 38 8 27 0 0 27 35 12
2017 Less than 3 years in current department or agency 27 38 15 14 4 0 1 66 18 50
2017 3 to 10 years in current department or agency 16 33 26 12 11 0 2 50 23 54
2017 11 to 20 years in current department or agency 12 39 4 24 21 0 0 50 45 18
2017 More than 20 years in current department or agency 10 33 23 10 12 0 11 48 26 18

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 27 19 7 4 1 1 70 11 95
2020 3 to 10 years in current department or agency 28 35 18 10 6 2 0 64 17 81
2020 11 to 20 years in current department or agency 43 30 20 7 0 0 0 73 7 40
2020 More than 20 years in current department or agency 34 49 17 0 0 0 0 83 0 12
2019 Less than 3 years in current department or agency 42 26 17 9 6 0 0 68 15 74
2019 3 to 10 years in current department or agency 30 31 13 17 9 0 0 61 26 55
2019 11 to 20 years in current department or agency 44 32 16 8 0 0 0 76 8 24
2019 More than 20 years in current department or agency 23 28 25 7 17 0 0 51 25 13
2018 Less than 3 years in current department or agency 41 27 12 15 5 0 0 68 20 62
2018 3 to 10 years in current department or agency 21 26 24 13 15 2 0 47 28 51
2018 11 to 20 years in current department or agency 30 27 11 16 11 0 5 61 28 19
2018 More than 20 years in current department or agency 17 25 23 16 20 0 0 42 35 12
2017 Less than 3 years in current department or agency 29 39 13 10 7 0 1 70 18 50
2017 3 to 10 years in current department or agency 30 22 26 12 7 0 4 53 20 54
2017 11 to 20 years in current department or agency 37 27 13 0 23 0 0 64 23 18
2017 More than 20 years in current department or agency 44 10 18 0 17 0 11 61 19 18

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 24 10 4 3 1 1 82 8 95
2020 3 to 10 years in current department or agency 49 22 12 9 8 0 0 71 16 81
2020 11 to 20 years in current department or agency 45 27 15 10 3 0 0 73 12 40
2020 More than 20 years in current department or agency 39 39 8 7 8 0 0 77 15 13
2019 Less than 3 years in current department or agency 60 23 11 3 3 0 0 83 6 75
2019 3 to 10 years in current department or agency 48 21 9 11 11 0 0 69 22 55
2019 11 to 20 years in current department or agency 58 30 4 8 0 0 0 88 8 23
2019 More than 20 years in current department or agency 23 30 25 14 8 0 0 53 23 13

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 20 19 16 11 0 1 54 27 95
2020 3 to 10 years in current department or agency 25 33 24 11 7 0 0 58 18 81
2020 11 to 20 years in current department or agency 20 45 20 10 2 0 2 67 13 40
2020 More than 20 years in current department or agency 15 38 31 16 0 0 0 53 16 13

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 32 17 7 6 0 1 69 14 95
2020 3 to 10 years in current department or agency 34 33 17 7 8 0 0 68 15 81
2020 11 to 20 years in current department or agency 38 25 30 5 0 0 2 64 5 40
2020 More than 20 years in current department or agency 16 46 30 0 8 0 0 62 8 13
2019 Less than 3 years in current department or agency 54 29 8 5 4 0 0 83 9 73
2019 3 to 10 years in current department or agency 53 27 9 7 4 0 0 80 11 55
2019 11 to 20 years in current department or agency 43 29 20 8 0 0 0 73 8 24
2019 More than 20 years in current department or agency 7 28 43 9 14 0 0 34 23 14
2018 Less than 3 years in current department or agency 36 37 16 8 3 0 0 73 11 62
2018 3 to 10 years in current department or agency 41 26 20 8 6 0 0 67 13 51
2018 11 to 20 years in current department or agency 58 11 16 5 11 0 0 68 16 19
2018 More than 20 years in current department or agency 17 8 50 15 10 0 0 25 25 12
2017 Less than 3 years in current department or agency 54 22 7 15 2 0 0 76 17 50
2017 3 to 10 years in current department or agency 39 35 14 5 5 0 2 76 10 54
2017 11 to 20 years in current department or agency 42 20 27 11 0 0 0 62 11 18
2017 More than 20 years in current department or agency 10 15 27 17 12 7 11 30 36 18

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 25 9 3 2 0 1 86 6 94
2020 3 to 10 years in current department or agency 59 25 9 3 2 0 2 86 5 81
2020 11 to 20 years in current department or agency 50 30 17 0 0 0 2 82 0 40
2020 More than 20 years in current department or agency 51 41 0 8 0 0 0 92 8 12
2019 Less than 3 years in current department or agency 72 20 2 4 2 0 0 92 6 75
2019 3 to 10 years in current department or agency 80 13 6 0 2 0 0 93 2 55
2019 11 to 20 years in current department or agency 55 29 13 0 4 0 0 83 4 24
2019 More than 20 years in current department or agency 79 14 7 0 0 0 0 93 0 13
2018 Less than 3 years in current department or agency 61 22 10 3 4 0 0 84 7 62
2018 3 to 10 years in current department or agency 72 18 2 0 7 0 2 91 7 51
2018 11 to 20 years in current department or agency 73 5 11 0 5 0 5 83 6 19
2018 More than 20 years in current department or agency 65 8 18 10 0 0 0 73 10 12
2017 Less than 3 years in current department or agency 80 16 2 2 0 0 0 96 2 51
2017 3 to 10 years in current department or agency 75 14 7 2 0 0 3 91 2 54
2017 11 to 20 years in current department or agency 89 5 0 6 0 0 0 94 6 18
2017 More than 20 years in current department or agency 43 31 0 0 7 0 18 91 9 18

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 30 11 6 0 0 0 84 6 92
2020 3 to 10 years in current department or agency 44 32 16 5 2 0 0 76 7 81
2020 11 to 20 years in current department or agency 50 30 12 8 0 0 0 80 8 40
2020 More than 20 years in current department or agency 8 50 25 9 8 0 0 58 17 12

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 74 10 3 2 1 1 9 93 4 93
2020 3 to 10 years in current department or agency 76 11 6 0 0 1 5 93 0 81
2020 11 to 20 years in current department or agency 78 5 5 0 0 0 13 95 0 40
2020 More than 20 years in current department or agency 57 26 8 0 0 0 9 91 0 12
2019 Less than 3 years in current department or agency 86 7 1 2 1 0 3 96 3 74
2019 3 to 10 years in current department or agency 89 3 0 0 2 0 6 98 2 54
2019 11 to 20 years in current department or agency 76 8 0 0 4 0 12 96 4 24
2019 More than 20 years in current department or agency 61 7 9 0 0 7 15 88 0 13
2018 Less than 3 years in current department or agency 80 10 5 2 0 0 3 93 2 61
2018 3 to 10 years in current department or agency 87 8 0 0 0 0 6 100 0 50
2018 11 to 20 years in current department or agency 79 0 5 5 5 0 5 83 11 19
2018 More than 20 years in current department or agency 57 17 0 8 0 10 8 90 10 12

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 83 6 4 0 4 0 3 91 5 91
2020 3 to 10 years in current department or agency 76 10 8 1 5 0 0 86 6 80
2020 11 to 20 years in current department or agency 83 2 2 5 0 3 5 92 5 40
2020 More than 20 years in current department or agency 75 0 0 17 8 0 0 75 25 12
2019 Less than 3 years in current department or agency 71 17 3 4 4 0 1 89 8 75
2019 3 to 10 years in current department or agency 74 4 11 2 6 0 3 81 8 54
2019 11 to 20 years in current department or agency 67 8 16 0 4 4 0 78 5 24
2019 More than 20 years in current department or agency 64 14 0 0 14 0 8 84 16 14
2018 Less than 3 years in current department or agency 71 19 2 1 5 0 3 92 6 62
2018 3 to 10 years in current department or agency 74 9 8 0 7 0 2 85 7 51
2018 11 to 20 years in current department or agency 79 0 5 0 11 0 5 83 11 19
2018 More than 20 years in current department or agency 49 0 16 10 10 0 16 59 23 12
2017 Less than 3 years in current department or agency 90 7 0 0 3 0 0 97 3 51
2017 3 to 10 years in current department or agency 72 13 5 2 0 1 6 92 3 53
2017 11 to 20 years in current department or agency 73 4 5 6 12 0 0 77 17 18
2017 More than 20 years in current department or agency 73 17 4 0 0 0 6 95 0 18

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 69 13 12 3 1 0 2 84 4 94
2020 3 to 10 years in current department or agency 73 20 6 1 0 0 0 92 1 81
2020 11 to 20 years in current department or agency 65 20 5 5 0 3 2 90 5 40
2020 More than 20 years in current department or agency 67 16 0 17 0 0 0 83 17 12
2019 Less than 3 years in current department or agency 65 20 8 3 3 0 1 86 6 75
2019 3 to 10 years in current department or agency 66 24 6 0 2 0 2 92 2 55
2019 11 to 20 years in current department or agency 50 29 16 0 4 0 0 79 4 24
2019 More than 20 years in current department or agency 58 21 0 7 0 0 14 92 8 14
2018 Less than 3 years in current department or agency 59 25 8 5 3 0 1 84 8 64
2018 3 to 10 years in current department or agency 67 21 6 2 0 2 2 92 2 51
2018 11 to 20 years in current department or agency 32 54 5 0 3 0 5 91 4 19
2018 More than 20 years in current department or agency 34 18 33 8 0 0 8 56 9 12
2017 Less than 3 years in current department or agency 78 12 5 5 0 0 0 90 5 51
2017 3 to 10 years in current department or agency 55 29 8 0 2 0 6 90 2 54
2017 11 to 20 years in current department or agency 60 23 12 0 5 0 0 83 5 18
2017 More than 20 years in current department or agency 62 21 0 6 5 0 6 89 11 18

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 71 12 8 2 4 0 2 85 6 94
2020 3 to 10 years in current department or agency 60 18 7 10 5 0 0 78 15 80
2020 11 to 20 years in current department or agency 72 15 7 0 2 3 0 90 2 40
2020 More than 20 years in current department or agency 60 15 8 8 8 0 0 75 17 12
2019 Less than 3 years in current department or agency 68 15 8 7 2 0 0 83 9 73
2019 3 to 10 years in current department or agency 56 21 5 2 14 0 2 78 16 55
2019 11 to 20 years in current department or agency 59 30 7 0 0 0 4 92 0 25
2019 More than 20 years in current department or agency 35 14 15 7 14 0 14 58 25 14
2018 Less than 3 years in current department or agency 67 16 5 4 6 0 3 85 11 64
2018 3 to 10 years in current department or agency 43 21 18 10 6 0 2 66 16 51
2018 11 to 20 years in current department or agency 42 31 16 0 11 0 0 73 11 19
2018 More than 20 years in current department or agency 45 17 8 0 21 0 8 68 23 11
2017 Less than 3 years in current department or agency 85 5 2 6 1 0 0 91 7 51
2017 3 to 10 years in current department or agency 58 24 10 3 0 0 4 86 3 54
2017 11 to 20 years in current department or agency 74 6 6 9 6 0 0 79 15 18
2017 More than 20 years in current department or agency 58 17 19 0 0 0 6 80 0 18

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 68 7 4 2 1 0 17 91 4 94
2020 3 to 10 years in current department or agency 73 10 4 0 0 0 14 96 0 81
2020 11 to 20 years in current department or agency 53 17 5 0 0 0 25 93 0 40
2020 More than 20 years in current department or agency 43 24 8 8 8 0 8 73 18 12
2019 Less than 3 years in current department or agency 67 9 1 3 1 0 18 93 5 75
2019 3 to 10 years in current department or agency 57 12 4 0 1 2 23 93 2 53
2019 11 to 20 years in current department or agency 54 7 11 0 0 0 28 85 0 25
2019 More than 20 years in current department or agency 69 0 0 0 0 0 31 100 0 13
2018 Less than 3 years in current department or agency 77 7 2 0 2 0 13 96 2 63
2018 3 to 10 years in current department or agency 47 19 4 0 0 2 28 94 0 50
2018 11 to 20 years in current department or agency 41 29 6 0 0 0 24 92 0 17
2018 More than 20 years in current department or agency 67 0 8 8 0 0 18 81 9 12
2017 Less than 3 years in current department or agency 70 12 4 5 0 0 10 90 6 51
2017 3 to 10 years in current department or agency 50 10 2 0 0 0 38 97 0 53
2017 11 to 20 years in current department or agency 66 18 0 0 0 0 15 100 0 18
2017 More than 20 years in current department or agency 21 9 13 0 0 0 57 69 0 18

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 85 7 3 1 0 0 4 96 1 96
2020 3 to 10 years in current department or agency 72 12 7 1 1 0 6 90 3 81
2020 11 to 20 years in current department or agency 63 17 10 2 3 0 5 84 5 40
2020 More than 20 years in current department or agency 62 22 8 8 0 0 0 84 8 13
2019 Less than 3 years in current department or agency 82 8 6 1 0 0 4 93 1 75
2019 3 to 10 years in current department or agency 75 8 8 2 0 0 7 89 2 54
2019 11 to 20 years in current department or agency 64 23 5 0 0 0 7 95 0 25
2019 More than 20 years in current department or agency 69 8 7 0 0 0 16 91 0 13
2018 Less than 3 years in current department or agency 69 12 6 3 2 2 6 88 5 64
2018 3 to 10 years in current department or agency 69 13 8 0 4 0 6 87 5 50
2018 11 to 20 years in current department or agency 50 22 17 0 0 0 11 81 0 18
2018 More than 20 years in current department or agency 60 8 7 8 0 0 17 82 10 12
2017 Less than 3 years in current department or agency 89 4 1 4 2 0 0 93 6 51
2017 3 to 10 years in current department or agency 60 23 8 0 2 0 6 89 2 54
2017 11 to 20 years in current department or agency 57 26 12 0 5 0 0 83 5 18
2017 More than 20 years in current department or agency 64 25 0 4 0 0 6 95 5 18

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 16 13 7 11 0 4 68 19 96
2020 3 to 10 years in current department or agency 59 19 11 4 5 0 2 79 9 81
2020 11 to 20 years in current department or agency 75 15 5 0 0 0 5 95 0 40
2020 More than 20 years in current department or agency 70 7 8 8 0 0 8 83 8 13
2019 Less than 3 years in current department or agency 67 12 4 5 11 0 1 80 16 75
2019 3 to 10 years in current department or agency 83 2 6 0 2 0 7 92 2 54
2019 11 to 20 years in current department or agency 73 12 7 4 4 0 0 85 7 25
2019 More than 20 years in current department or agency 73 0 9 0 0 0 17 89 0 13
2018 Less than 3 years in current department or agency 56 12 5 10 16 0 2 69 26 63
2018 3 to 10 years in current department or agency 74 9 4 2 3 0 8 90 5 51
2018 11 to 20 years in current department or agency 74 21 0 5 0 0 0 95 5 19
2018 More than 20 years in current department or agency 84 0 0 0 0 0 16 100 0 12
2017 Less than 3 years in current department or agency 55 9 18 4 14 0 0 64 18 51
2017 3 to 10 years in current department or agency 69 14 3 3 0 0 11 92 4 54
2017 11 to 20 years in current department or agency 75 13 6 5 0 0 0 88 5 18
2017 More than 20 years in current department or agency 69 17 0 0 0 7 6 100 0 18

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 26 13 3 1 0 0 83 4 96
2020 3 to 10 years in current department or agency 54 21 16 7 1 0 0 75 9 81
2020 11 to 20 years in current department or agency 47 35 10 0 2 0 5 87 3 40
2020 More than 20 years in current department or agency 22 30 32 8 0 0 8 57 8 13
2019 Less than 3 years in current department or agency 58 18 15 7 3 0 0 76 9 74
2019 3 to 10 years in current department or agency 75 15 5 2 0 0 3 93 2 54
2019 11 to 20 years in current department or agency 72 23 4 0 0 0 0 96 0 25
2019 More than 20 years in current department or agency 71 15 7 0 0 0 7 93 0 14
2018 Less than 3 years in current department or agency 64 17 11 3 4 0 1 82 7 64
2018 3 to 10 years in current department or agency 63 18 10 2 2 2 4 85 5 51
2018 11 to 20 years in current department or agency 40 39 16 0 0 0 5 83 0 19
2018 More than 20 years in current department or agency 64 11 9 0 0 0 17 90 0 11
2017 Less than 3 years in current department or agency 65 19 14 0 2 0 0 84 2 51
2017 3 to 10 years in current department or agency 49 38 7 2 0 0 4 91 2 54
2017 11 to 20 years in current department or agency 77 10 13 0 0 0 0 87 0 18
2017 More than 20 years in current department or agency 39 25 30 0 0 0 6 68 0 18

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 39 11 8 1 0 1 81 9 95
2020 3 to 10 years in current department or agency 39 36 14 7 3 0 1 76 10 81
2020 11 to 20 years in current department or agency 33 50 13 5 0 0 0 83 5 40
2020 More than 20 years in current department or agency 24 38 38 0 0 0 0 62 0 13

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 12 44 33 9 1 0 0 57 10 96
2020 3 to 10 years in current department or agency 16 39 26 12 6 0 0 55 19 81
2020 11 to 20 years in current department or agency 15 20 45 17 3 0 0 35 20 40
2020 More than 20 years in current department or agency 8 23 46 8 15 0 0 32 23 13
2019 Less than 3 years in current department or agency 26 38 28 6 1 0 0 64 8 75
2019 3 to 10 years in current department or agency 16 45 25 13 2 0 0 61 15 55
2019 11 to 20 years in current department or agency 17 9 59 15 0 0 0 26 15 25
2019 More than 20 years in current department or agency 15 22 28 19 16 0 0 37 35 14
2018 Less than 3 years in current department or agency 22 37 23 12 6 0 0 59 18 64
2018 3 to 10 years in current department or agency 12 26 35 16 10 0 0 38 27 51
2018 11 to 20 years in current department or agency 11 11 54 16 9 0 0 22 25 19
2018 More than 20 years in current department or agency 0 25 38 17 20 0 0 25 37 12
2017 Less than 3 years in current department or agency 25 41 18 11 5 0 0 66 16 51
2017 3 to 10 years in current department or agency 15 23 43 10 9 0 0 38 18 54
2017 11 to 20 years in current department or agency 0 20 58 15 6 0 0 20 22 18
2017 More than 20 years in current department or agency 6 16 54 0 25 0 0 22 25 18

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 3 17 38 29 12 0 0 42 21 96
2020 3 to 10 years in current department or agency 7 15 47 26 5 0 0 31 22 81
2020 11 to 20 years in current department or agency 5 30 45 15 5 0 0 20 35 40
2020 More than 20 years in current department or agency 15 8 62 7 8 0 0 15 23 13
2019 Less than 3 years in current department or agency 5 10 40 19 25 0 0 45 15 73
2019 3 to 10 years in current department or agency 8 22 42 22 8 0 0 29 29 54
2019 11 to 20 years in current department or agency 12 19 56 5 9 0 0 13 31 25
2019 More than 20 years in current department or agency 23 25 29 14 9 0 0 23 48 14
2018 Less than 3 years in current department or agency 16 7 31 27 19 0 0 46 23 64
2018 3 to 10 years in current department or agency 14 24 34 18 10 0 0 29 38 50
2018 11 to 20 years in current department or agency 15 11 52 10 11 0 0 22 26 18
2018 More than 20 years in current department or agency 27 25 40 8 0 0 0 8 52 12
2017 Less than 3 years in current department or agency 4 14 17 48 16 0 0 65 18 51
2017 3 to 10 years in current department or agency 11 13 50 16 9 0 0 25 25 54
2017 11 to 20 years in current department or agency 12 26 42 6 14 0 0 20 38 18
2017 More than 20 years in current department or agency 12 31 25 19 13 0 0 32 43 18

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 32 5 4 4 0 0 86 8 96
2020 3 to 10 years in current department or agency 50 30 14 5 0 1 0 81 5 81
2020 11 to 20 years in current department or agency 63 33 0 2 0 3 0 98 2 40
2020 More than 20 years in current department or agency 22 55 23 0 0 0 0 77 0 13
2019 Less than 3 years in current department or agency 42 42 9 4 0 3 0 86 4 75
2019 3 to 10 years in current department or agency 53 19 20 2 4 2 0 73 6 55
2019 11 to 20 years in current department or agency 38 47 11 0 0 4 0 88 0 25
2019 More than 20 years in current department or agency 14 42 30 0 7 7 0 60 7 14
2018 Less than 3 years in current department or agency 45 35 10 5 2 3 0 83 7 63
2018 3 to 10 years in current department or agency 39 41 12 2 5 1 0 81 7 50
2018 11 to 20 years in current department or agency 52 37 5 0 5 0 0 89 5 19
2018 More than 20 years in current department or agency 35 32 8 17 0 8 0 73 19 12
2017 Less than 3 years in current department or agency 46 33 8 6 5 2 0 81 11 51
2017 3 to 10 years in current department or agency 53 32 12 1 2 0 0 85 4 54
2017 11 to 20 years in current department or agency 36 42 12 10 0 0 0 78 10 18
2017 More than 20 years in current department or agency 49 42 9 0 0 0 0 91 0 18

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 34 6 3 5 1 0 85 9 95
2020 3 to 10 years in current department or agency 48 29 14 4 4 2 0 78 8 81
2020 11 to 20 years in current department or agency 45 43 5 7 0 0 0 88 7 40
2020 More than 20 years in current department or agency 30 23 16 15 16 0 0 53 30 13

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 24 12 9 6 1 1 72 16 96
2020 3 to 10 years in current department or agency 39 35 11 9 6 0 0 74 15 81
2020 11 to 20 years in current department or agency 33 37 20 3 5 3 0 72 8 40
2020 More than 20 years in current department or agency 31 31 8 15 15 0 0 62 30 13

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 26 7 8 3 1 1 81 12 95
2020 3 to 10 years in current department or agency 53 31 5 3 4 5 0 88 7 81
2020 11 to 20 years in current department or agency 60 25 5 5 2 3 0 87 7 40
2020 More than 20 years in current department or agency 31 46 15 8 0 0 0 77 8 13

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 29 11 4 7 0 0 78 12 96
2020 3 to 10 years in current department or agency 36 32 22 4 6 0 0 68 10 81
2020 11 to 20 years in current department or agency 33 38 20 7 2 0 0 70 10 40
2020 More than 20 years in current department or agency 23 46 8 23 0 0 0 69 23 13
2019 Less than 3 years in current department or agency 41 40 10 7 1 1 0 81 8 74
2019 3 to 10 years in current department or agency 26 32 17 15 9 2 0 59 24 55
2019 11 to 20 years in current department or agency 29 40 27 4 0 0 0 70 4 25
2019 More than 20 years in current department or agency 8 28 8 27 14 15 0 42 49 14
2018 Less than 3 years in current department or agency 37 44 12 6 1 0 0 80 8 64
2018 3 to 10 years in current department or agency 23 28 13 20 14 2 0 52 35 51
2018 11 to 20 years in current department or agency 24 33 5 27 11 0 0 57 37 19
2018 More than 20 years in current department or agency 17 24 23 8 27 0 0 42 35 12
2017 Less than 3 years in current department or agency 32 36 14 11 4 4 0 70 15 51
2017 3 to 10 years in current department or agency 19 38 18 12 8 5 0 60 22 54
2017 11 to 20 years in current department or agency 11 57 0 22 11 0 0 68 32 18
2017 More than 20 years in current department or agency 22 39 15 20 4 0 0 61 24 18

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 63 24 6 3 2 1 0 88 5 96
2020 3 to 10 years in current department or agency 61 27 4 4 3 1 0 90 6 81
2020 11 to 20 years in current department or agency 63 35 2 0 0 0 0 98 0 40
2020 More than 20 years in current department or agency 22 62 8 8 0 0 0 84 8 13

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 67 20 9 1 1 1 0 88 2 96
2020 3 to 10 years in current department or agency 68 22 4 3 3 1 0 91 5 81
2020 11 to 20 years in current department or agency 68 32 0 0 0 0 0 100 0 40
2020 More than 20 years in current department or agency 29 55 8 8 0 0 0 84 8 13

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 59 26 9 2 2 1 0 86 4 95
2020 3 to 10 years in current department or agency 54 31 10 3 1 1 0 86 4 81
2020 11 to 20 years in current department or agency 50 37 10 0 0 0 2 90 0 40
2020 More than 20 years in current department or agency 22 70 0 8 0 0 0 92 8 13

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 67 23 6 0 1 1 1 92 1 96
2020 3 to 10 years in current department or agency 59 29 5 4 1 1 1 90 5 81
2020 11 to 20 years in current department or agency 63 27 5 2 0 0 2 92 3 40
2020 More than 20 years in current department or agency 30 62 8 0 0 0 0 92 0 13

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 81 10 3 1 1 2 1 95 2 96
2020 3 to 10 years in current department or agency 82 14 0 1 1 1 0 97 3 80
2020 11 to 20 years in current department or agency 83 17 0 0 0 0 0 100 0 40
2020 More than 20 years in current department or agency 68 24 8 0 0 0 0 92 0 13

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 63 25 4 3 2 2 0 90 5 96
2020 3 to 10 years in current department or agency 52 33 10 2 0 1 1 87 3 81
2020 11 to 20 years in current department or agency 65 35 0 0 0 0 0 100 0 40
2020 More than 20 years in current department or agency 30 46 16 8 0 0 0 76 8 13

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 20 7 5 4 0 1 83 9 96
2020 3 to 10 years in current department or agency 55 26 9 5 5 0 0 81 10 81
2020 11 to 20 years in current department or agency 55 30 13 0 2 0 0 85 2 40
2020 More than 20 years in current department or agency 31 37 32 0 0 0 0 68 0 13

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 69 22 6 1 2 0 0 90 3 96
2020 3 to 10 years in current department or agency 66 24 6 3 1 0 0 90 4 81
2020 11 to 20 years in current department or agency 73 25 3 0 0 0 0 97 0 40
2020 More than 20 years in current department or agency 38 39 23 0 0 0 0 77 0 13

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 19 58 14 9 0 0 0 76 9 21
2020 3 to 10 years in current department or agency 57 19 10 15 0 0 0 76 15 21
2019 Less than 3 years in current department or agency 33 37 7 7 0 0 17 84 8 12
2019 3 to 10 years in current department or agency 43 31 5 10 12 0 0 73 22 18

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 100 0 21
2020 3 to 10 years in current department or agency 100 0 21

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 23 44 10 19 4 0 0 67 23 21
2020 3 to 10 years in current department or agency 43 29 5 24 0 0 0 71 24 21
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 96
2020 3 to 10 years in current department or agency 8 92 81
2020 11 to 20 years in current department or agency 13 87 40
2020 More than 20 years in current department or agency 16 84 13

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 16 84 96
2020 3 to 10 years in current department or agency 7 93 81
2020 11 to 20 years in current department or agency 20 80 40
2020 More than 20 years in current department or agency 16 84 13
2019 Less than 3 years in current department or agency 27 73 75
2019 3 to 10 years in current department or agency 7 93 55
2019 11 to 20 years in current department or agency 23 77 25
2019 More than 20 years in current department or agency 30 70 14
2017 3 to 10 years in current department or agency 21 79 54
2014 3 to 10 years in current department or agency 18 82 88
2014 11 to 20 years in current department or agency 14 86 36
2014 More than 20 years in current department or agency 14 86 36

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 54 46 15

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 79 21 15
2019 Less than 3 years in current department or agency 84 16 20
2017 3 to 10 years in current department or agency 85 15 12
2014 3 to 10 years in current department or agency 94 6 16

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 91 9 0 0 0 0 0 100 0 12
2019 Less than 3 years in current department or agency 72 28 0 0 0 0 0 100 0 17
2014 3 to 10 years in current department or agency 73 14 13 0 0 0 0 87 0 15

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 63 24 5 3 1 1 2 90 4 96
2020 3 to 10 years in current department or agency 57 26 5 8 1 1 1 86 9 80
2020 11 to 20 years in current department or agency 55 27 12 0 0 2 3 87 0 40
2020 More than 20 years in current department or agency 45 16 32 0 0 0 7 66 0 13
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 25 57 18 0 69 31 96
2020 3 to 10 years in current department or agency 21 58 20 1 73 27 81
2020 11 to 20 years in current department or agency 2 75 23 0 97 3 40
2020 More than 20 years in current department or agency 15 77 8 0 84 16 13

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 54 46 24
2020 3 to 10 years in current department or agency 35 65 17

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 29 12 0 8 0 0 79 8 24
2020 3 to 10 years in current department or agency 17 23 24 18 12 0 6 43 31 17

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 21 13 16 4 29 4 13 40 40 24
2020 3 to 10 years in current department or agency 17 0 24 35 12 0 12 20 53 17

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 12 14 8 3 4 7 72 13 96
2020 3 to 10 years in current department or agency 51 20 11 6 4 1 8 77 11 81
2020 11 to 20 years in current department or agency 57 18 7 3 2 0 13 86 6 40
2020 More than 20 years in current department or agency 38 15 8 0 8 0 31 77 11 13
2019 Less than 3 years in current department or agency 49 17 19 4 5 0 5 70 10 74
2019 3 to 10 years in current department or agency 60 13 9 4 10 0 4 76 15 55
2019 11 to 20 years in current department or agency 46 7 4 31 4 0 8 58 38 25
2019 More than 20 years in current department or agency 56 22 0 8 0 0 14 91 9 14
2018 Less than 3 years in current department or agency 54 11 7 6 5 3 13 78 13 64
2018 3 to 10 years in current department or agency 63 9 8 4 8 0 8 78 13 51
2018 11 to 20 years in current department or agency 63 11 11 5 11 0 0 73 16 19
2018 More than 20 years in current department or agency 67 10 0 8 0 0 16 91 9 12
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