2020 Public Service Employee Survey Results for Canadian Transportation Agency by Question 108. In total, how many years have you been working in the federal public service?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 41 0 2 4 0 0 94 6 85
2020 3 to 10 years in the federal public service 40 46 4 7 3 0 0 86 10 70
2020 11 to 20 years in the federal public service 44 46 1 7 1 0 0 90 9 82
2020 More than 20 years in the federal public service 59 20 12 0 9 0 0 80 9 36

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 84 11 0 0 5 0 0 95 5 84
2020 3 to 10 years in the federal public service 78 13 3 6 0 0 0 91 6 69
2020 11 to 20 years in the federal public service 78 19 1 0 0 0 1 99 0 83
2020 More than 20 years in the federal public service 71 20 9 0 0 0 0 91 0 36
2017 Less than 3 years in the federal public service 78 19 0 3 0 0 0 97 3 30
2017 3 to 10 years in the federal public service 79 14 2 3 2 0 0 94 5 43
2017 11 to 20 years in the federal public service 56 36 6 2 0 0 0 92 2 38
2017 More than 20 years in the federal public service 79 10 11 0 0 0 0 89 0 27
2014 3 to 10 years in the federal public service 78 16 3 4 0 0 0 94 4 74
2014 11 to 20 years in the federal public service 61 29 6 4 0 0 0 90 4 48
2014 More than 20 years in the federal public service 76 15 4 5 0 0 0 91 5 55

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 30 7 7 2 0 1 83 10 83
2020 3 to 10 years in the federal public service 46 37 6 7 3 0 1 84 10 70
2020 11 to 20 years in the federal public service 55 27 7 11 0 0 0 82 11 83
2020 More than 20 years in the federal public service 41 36 12 5 0 0 6 82 6 36
2019 Less than 3 years in the federal public service 45 41 6 7 1 0 0 86 8 60
2019 3 to 10 years in the federal public service 60 30 4 2 4 0 0 91 5 52
2019 11 to 20 years in the federal public service 61 22 5 5 6 0 0 83 11 59
2019 More than 20 years in the federal public service 77 23 0 0 0 0 0 100 0 26
2017 Less than 3 years in the federal public service 48 44 6 3 0 0 0 92 3 31
2017 3 to 10 years in the federal public service 71 25 2 0 2 0 0 95 2 43
2017 11 to 20 years in the federal public service 47 46 5 0 2 0 0 93 2 38
2017 More than 20 years in the federal public service 54 38 3 0 5 0 0 93 5 27
2014 3 to 10 years in the federal public service 60 32 4 5 0 0 0 91 5 74
2014 11 to 20 years in the federal public service 62 36 3 0 0 0 0 97 0 48
2014 More than 20 years in the federal public service 65 28 4 0 4 0 0 93 4 55

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 31 6 8 2 0 1 83 11 84
2020 3 to 10 years in the federal public service 35 44 7 9 6 0 0 78 14 69
2020 11 to 20 years in the federal public service 45 36 11 5 2 0 1 82 7 83
2020 More than 20 years in the federal public service 55 33 8 0 3 0 0 89 3 36
2019 Less than 3 years in the federal public service 38 34 13 13 1 0 0 72 15 60
2019 3 to 10 years in the federal public service 45 27 10 13 6 0 0 72 19 52
2019 11 to 20 years in the federal public service 43 25 12 14 4 0 2 70 18 58
2019 More than 20 years in the federal public service 37 43 4 8 5 0 4 83 13 25
2018 Less than 3 years in the federal public service 38 39 11 12 0 0 0 77 12 38
2018 3 to 10 years in the federal public service 35 40 12 7 6 0 0 75 13 39
2018 11 to 20 years in the federal public service 33 41 10 8 4 0 3 77 13 48
2018 More than 20 years in the federal public service 33 31 11 19 6 0 0 64 24 21
2017 Less than 3 years in the federal public service 35 53 6 6 0 0 0 88 6 31
2017 3 to 10 years in the federal public service 45 32 13 8 2 0 0 77 10 43
2017 11 to 20 years in the federal public service 18 46 13 16 2 0 6 67 19 38
2017 More than 20 years in the federal public service 61 21 3 15 0 0 0 82 15 27
2014 3 to 10 years in the federal public service 36 39 10 8 5 0 2 77 14 74
2014 11 to 20 years in the federal public service 33 30 16 15 6 0 0 63 21 48
2014 More than 20 years in the federal public service 51 25 7 13 4 0 0 76 17 54

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 25 9 4 4 0 0 83 7 84
2020 3 to 10 years in the federal public service 51 30 9 7 3 0 0 81 10 70
2020 11 to 20 years in the federal public service 50 34 10 5 0 0 1 85 5 81
2020 More than 20 years in the federal public service 64 28 6 0 3 0 0 91 3 36
2019 Less than 3 years in the federal public service 55 30 6 3 3 1 0 87 7 60
2019 3 to 10 years in the federal public service 55 25 4 8 4 2 2 84 12 51
2019 11 to 20 years in the federal public service 53 25 11 7 3 0 2 79 10 59
2019 More than 20 years in the federal public service 57 31 9 3 0 0 0 87 3 25
2017 Less than 3 years in the federal public service 66 21 12 0 0 0 0 88 0 30
2017 3 to 10 years in the federal public service 74 22 2 0 2 0 0 96 2 43
2017 11 to 20 years in the federal public service 51 41 7 0 0 0 0 93 0 38
2017 More than 20 years in the federal public service 59 30 6 0 5 0 0 89 5 26
2014 3 to 10 years in the federal public service 49 36 5 6 0 3 1 89 6 74
2014 11 to 20 years in the federal public service 56 33 2 2 4 0 2 92 6 48
2014 More than 20 years in the federal public service 56 26 11 4 2 0 2 83 5 55

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 74 18 3 4 1 0 0 92 5 85
2020 3 to 10 years in the federal public service 57 27 7 7 1 0 0 84 9 70
2020 11 to 20 years in the federal public service 54 36 4 5 1 0 0 91 6 83
2020 More than 20 years in the federal public service 44 33 9 5 9 0 0 77 14 36
2019 Less than 3 years in the federal public service 71 23 5 0 2 0 0 94 2 60
2019 3 to 10 years in the federal public service 69 16 2 11 2 0 0 85 13 52
2019 11 to 20 years in the federal public service 52 34 5 5 4 0 0 86 9 59
2019 More than 20 years in the federal public service 50 31 3 0 16 0 0 81 16 26
2018 Less than 3 years in the federal public service 64 31 3 3 0 0 0 95 3 38
2018 3 to 10 years in the federal public service 43 27 20 6 5 0 0 69 10 39
2018 11 to 20 years in the federal public service 41 38 8 8 5 0 0 79 13 48
2018 More than 20 years in the federal public service 42 34 0 12 11 0 0 77 23 22
2017 Less than 3 years in the federal public service 70 20 3 3 3 0 0 91 6 31
2017 3 to 10 years in the federal public service 63 32 3 0 2 0 0 95 2 43
2017 11 to 20 years in the federal public service 51 38 6 3 2 0 0 89 5 38
2017 More than 20 years in the federal public service 48 32 7 11 3 0 0 80 13 27
2014 3 to 10 years in the federal public service 51 31 9 6 2 0 0 82 9 74
2014 11 to 20 years in the federal public service 38 37 11 6 8 0 0 75 14 48
2014 More than 20 years in the federal public service 45 27 15 4 9 0 0 72 12 55

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 34 8 4 1 0 0 87 5 85
2020 3 to 10 years in the federal public service 40 33 13 13 1 0 0 73 14 70
2020 11 to 20 years in the federal public service 38 49 10 2 0 0 0 88 2 83
2020 More than 20 years in the federal public service 55 28 0 9 8 0 0 83 17 36
2019 Less than 3 years in the federal public service 56 32 3 7 2 0 0 88 9 60
2019 3 to 10 years in the federal public service 41 36 15 4 4 0 0 77 8 52
2019 11 to 20 years in the federal public service 46 35 18 0 1 0 0 81 1 59
2019 More than 20 years in the federal public service 46 34 0 8 12 0 0 80 20 26
2018 Less than 3 years in the federal public service 41 26 19 13 0 0 0 67 13 38
2018 3 to 10 years in the federal public service 32 42 10 11 5 0 0 74 16 38
2018 11 to 20 years in the federal public service 31 49 8 7 4 0 0 81 11 48
2018 More than 20 years in the federal public service 30 40 4 10 16 0 0 70 26 21
2017 Less than 3 years in the federal public service 38 39 10 13 0 0 0 77 13 30
2017 3 to 10 years in the federal public service 25 42 11 13 9 0 0 67 22 43
2017 11 to 20 years in the federal public service 27 52 16 5 0 0 0 79 5 38
2017 More than 20 years in the federal public service 43 30 15 12 0 0 0 73 12 27
2014 3 to 10 years in the federal public service 36 34 15 11 4 0 0 70 14 73
2014 11 to 20 years in the federal public service 31 50 4 11 4 0 0 81 15 48
2014 More than 20 years in the federal public service 39 36 14 9 2 0 0 75 11 55

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 31 5 4 4 2 1 88 7 85
2020 3 to 10 years in the federal public service 37 37 11 7 7 0 0 74 14 70
2020 11 to 20 years in the federal public service 39 31 13 13 0 2 1 72 14 83
2020 More than 20 years in the federal public service 39 30 11 14 6 0 0 69 20 36
2019 Less than 3 years in the federal public service 47 35 5 8 5 0 0 81 13 59
2019 3 to 10 years in the federal public service 37 39 9 13 2 0 0 76 15 52
2019 11 to 20 years in the federal public service 38 42 8 7 5 0 0 80 12 59
2019 More than 20 years in the federal public service 23 27 19 15 16 0 0 50 30 26
2018 Less than 3 years in the federal public service 49 32 11 6 3 0 0 81 8 38
2018 3 to 10 years in the federal public service 35 25 14 16 10 0 0 60 26 39
2018 11 to 20 years in the federal public service 20 35 19 16 10 0 0 55 26 48
2018 More than 20 years in the federal public service 15 45 4 12 23 0 0 60 35 22
2017 Less than 3 years in the federal public service 63 28 6 3 0 0 0 90 3 30
2017 3 to 10 years in the federal public service 31 38 11 14 5 0 0 69 19 43
2017 11 to 20 years in the federal public service 26 43 17 9 6 0 0 69 15 38
2017 More than 20 years in the federal public service 37 28 23 4 9 0 0 65 12 27
2014 3 to 10 years in the federal public service 36 25 18 14 8 0 0 61 22 73
2014 11 to 20 years in the federal public service 24 33 21 16 6 0 0 57 23 48
2014 More than 20 years in the federal public service 27 35 17 9 13 0 0 62 22 55

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 31 7 6 2 0 0 85 8 85
2020 3 to 10 years in the federal public service 30 44 11 11 3 0 0 74 14 70
2020 11 to 20 years in the federal public service 45 37 8 7 2 0 0 82 10 82
2020 More than 20 years in the federal public service 38 36 18 5 3 0 0 74 8 36
2019 Less than 3 years in the federal public service 36 41 5 15 3 0 0 77 18 59
2019 3 to 10 years in the federal public service 36 26 11 19 6 2 0 63 25 51
2019 11 to 20 years in the federal public service 36 35 10 10 9 0 0 71 19 59
2019 More than 20 years in the federal public service 31 40 0 20 9 0 0 71 29 26
2018 Less than 3 years in the federal public service 44 40 5 8 3 0 0 83 12 38
2018 3 to 10 years in the federal public service 27 36 19 10 8 0 0 63 18 38
2018 11 to 20 years in the federal public service 22 44 15 10 6 0 2 68 17 48
2018 More than 20 years in the federal public service 21 38 4 18 19 0 0 58 37 22
2017 Less than 3 years in the federal public service 40 54 0 3 3 0 0 94 6 30
2017 3 to 10 years in the federal public service 21 43 14 16 6 0 0 64 22 43
2017 11 to 20 years in the federal public service 27 33 21 16 3 0 0 60 19 38
2017 More than 20 years in the federal public service 35 43 5 9 8 0 0 79 17 27

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 30 4 2 2 0 0 92 5 84
2020 3 to 10 years in the federal public service 49 31 16 1 3 0 0 80 4 70
2020 11 to 20 years in the federal public service 54 39 5 2 0 0 0 93 2 83
2020 More than 20 years in the federal public service 59 26 9 3 3 0 0 86 6 36
2019 Less than 3 years in the federal public service 54 33 9 3 1 0 0 87 5 59
2019 3 to 10 years in the federal public service 55 23 13 6 4 0 0 77 9 52
2019 11 to 20 years in the federal public service 64 26 5 2 3 0 0 90 5 58
2019 More than 20 years in the federal public service 57 26 5 3 9 0 0 83 12 26
2018 Less than 3 years in the federal public service 58 40 2 0 0 0 0 98 0 39
2018 3 to 10 years in the federal public service 50 35 8 2 5 0 0 85 7 39
2018 11 to 20 years in the federal public service 53 30 6 9 2 0 0 83 11 48
2018 More than 20 years in the federal public service 45 30 15 10 0 0 0 75 10 22
2017 Less than 3 years in the federal public service 61 33 0 3 3 0 0 94 6 30
2017 3 to 10 years in the federal public service 31 49 7 9 4 0 0 80 13 42
2017 11 to 20 years in the federal public service 34 50 12 4 0 0 0 84 4 38
2017 More than 20 years in the federal public service 46 39 12 0 3 0 0 85 3 27
2014 3 to 10 years in the federal public service 45 39 8 5 1 2 0 85 7 74
2014 11 to 20 years in the federal public service 50 24 17 2 7 0 0 74 9 48
2014 More than 20 years in the federal public service 48 38 11 3 0 0 0 86 3 55

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 36 5 4 2 0 0 89 6 85
2020 3 to 10 years in the federal public service 41 27 14 9 9 0 0 69 17 70
2020 11 to 20 years in the federal public service 36 37 15 8 2 1 0 74 11 83
2020 More than 20 years in the federal public service 40 31 6 14 8 0 0 71 23 36
2019 Less than 3 years in the federal public service 46 35 10 4 5 0 0 81 9 58
2019 3 to 10 years in the federal public service 37 43 7 10 4 0 0 80 13 52
2019 11 to 20 years in the federal public service 46 30 7 12 5 0 0 76 17 59
2019 More than 20 years in the federal public service 32 29 12 8 20 0 0 60 28 26
2018 Less than 3 years in the federal public service 38 54 6 0 2 0 0 92 2 39
2018 3 to 10 years in the federal public service 41 22 22 5 10 0 0 63 15 39
2018 11 to 20 years in the federal public service 17 40 14 22 8 0 0 56 30 48
2018 More than 20 years in the federal public service 23 32 9 16 20 0 0 55 37 22
2017 Less than 3 years in the federal public service 66 22 9 0 3 0 0 88 3 30
2017 3 to 10 years in the federal public service 22 55 0 10 14 0 0 76 24 43
2017 11 to 20 years in the federal public service 26 36 17 19 3 0 0 61 22 38
2017 More than 20 years in the federal public service 34 32 7 16 11 0 0 66 26 27

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 30 6 2 2 0 1 89 5 83
2020 3 to 10 years in the federal public service 51 28 15 6 0 0 0 79 6 68
2020 11 to 20 years in the federal public service 57 31 10 2 0 0 0 88 2 83
2020 More than 20 years in the federal public service 55 31 5 6 3 0 0 86 9 36
2019 Less than 3 years in the federal public service 60 32 5 2 2 0 0 92 3 58
2019 3 to 10 years in the federal public service 53 36 6 4 2 0 0 89 6 52
2019 11 to 20 years in the federal public service 63 27 7 2 1 0 0 90 3 59
2019 More than 20 years in the federal public service 58 37 0 0 4 0 0 96 4 26
2018 Less than 3 years in the federal public service 44 37 15 5 0 0 0 81 5 39
2018 3 to 10 years in the federal public service 49 37 12 3 0 0 0 86 3 37
2018 11 to 20 years in the federal public service 52 39 9 0 0 0 0 91 0 47
2018 More than 20 years in the federal public service 55 40 0 0 5 0 0 95 5 22
2017 Less than 3 years in the federal public service 50 40 7 3 0 0 0 90 3 31
2017 3 to 10 years in the federal public service 37 49 5 7 2 0 0 86 9 43
2017 11 to 20 years in the federal public service 58 34 3 3 3 0 0 92 5 38
2017 More than 20 years in the federal public service 45 52 0 0 3 0 0 97 3 27
2014 3 to 10 years in the federal public service 60 30 5 4 1 0 0 89 5 74
2014 11 to 20 years in the federal public service 63 33 2 0 2 0 0 96 2 48
2014 More than 20 years in the federal public service 62 27 9 0 2 0 0 89 2 55

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 36 43 10 6 2 2 1 81 9 84
2020 3 to 10 years in the federal public service 40 33 13 11 3 0 0 73 14 70
2020 11 to 20 years in the federal public service 37 39 15 6 1 1 0 78 8 81
2020 More than 20 years in the federal public service 43 25 12 11 9 0 0 68 20 36
2019 Less than 3 years in the federal public service 35 43 9 3 6 2 1 81 9 60
2019 3 to 10 years in the federal public service 39 38 5 8 9 0 2 78 17 52
2019 11 to 20 years in the federal public service 38 40 12 5 5 0 0 78 10 59
2019 More than 20 years in the federal public service 22 49 7 9 12 0 0 72 21 26
2018 Less than 3 years in the federal public service 44 48 8 0 0 0 0 92 0 39
2018 3 to 10 years in the federal public service 37 28 20 6 10 0 0 65 16 39
2018 11 to 20 years in the federal public service 31 38 12 15 4 0 0 69 19 48
2018 More than 20 years in the federal public service 28 38 13 5 15 0 0 66 21 22
2017 Less than 3 years in the federal public service 48 31 12 9 0 0 0 79 9 31
2017 3 to 10 years in the federal public service 35 43 4 14 4 0 0 78 18 43
2017 11 to 20 years in the federal public service 38 33 15 14 0 0 0 71 14 38
2017 More than 20 years in the federal public service 32 49 6 9 0 0 4 84 9 26
2014 3 to 10 years in the federal public service 27 46 16 5 6 0 0 73 11 73
2014 11 to 20 years in the federal public service 30 31 12 19 9 0 0 60 28 48
2014 More than 20 years in the federal public service 32 37 10 9 12 0 0 69 21 55

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 36 47 7 5 2 1 1 85 7 85
2020 3 to 10 years in the federal public service 47 20 16 11 6 0 0 67 17 70
2020 11 to 20 years in the federal public service 42 38 12 5 1 1 0 82 6 83
2020 More than 20 years in the federal public service 33 38 11 8 9 0 0 71 17 36
2019 Less than 3 years in the federal public service 49 34 8 4 5 0 0 83 9 60
2019 3 to 10 years in the federal public service 42 36 9 4 9 0 0 78 13 52
2019 11 to 20 years in the federal public service 43 35 12 3 7 0 0 78 10 59
2019 More than 20 years in the federal public service 31 32 25 0 9 3 0 65 9 26
2018 Less than 3 years in the federal public service 38 43 8 6 2 0 3 83 8 39
2018 3 to 10 years in the federal public service 37 32 17 3 8 2 0 71 11 39
2018 11 to 20 years in the federal public service 33 30 12 21 4 0 0 62 25 48
2018 More than 20 years in the federal public service 24 51 0 10 15 0 0 75 25 22
2017 Less than 3 years in the federal public service 44 32 15 9 0 0 0 76 9 31
2017 3 to 10 years in the federal public service 41 47 4 2 6 0 0 88 8 43
2017 11 to 20 years in the federal public service 38 38 13 5 6 0 0 76 11 38
2017 More than 20 years in the federal public service 45 40 11 0 0 0 4 88 0 27
2014 3 to 10 years in the federal public service 32 41 16 7 5 0 0 72 12 74
2014 11 to 20 years in the federal public service 35 27 10 19 8 0 0 62 28 48
2014 More than 20 years in the federal public service 37 37 14 2 9 0 0 75 11 55

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 35 1 5 2 1 1 91 7 85
2020 3 to 10 years in the federal public service 36 36 9 12 6 1 0 73 18 69
2020 11 to 20 years in the federal public service 40 37 12 10 0 1 0 78 10 83
2020 More than 20 years in the federal public service 52 30 11 0 6 0 0 83 6 36
2019 Less than 3 years in the federal public service 52 38 2 3 5 0 0 90 8 58
2019 3 to 10 years in the federal public service 47 31 11 2 8 0 2 79 10 52
2019 11 to 20 years in the federal public service 40 33 15 7 3 0 2 74 11 58
2019 More than 20 years in the federal public service 27 46 3 10 14 0 0 73 23 26
2018 Less than 3 years in the federal public service 45 41 11 3 0 0 0 86 3 39
2018 3 to 10 years in the federal public service 36 26 23 7 8 0 0 62 15 39
2018 11 to 20 years in the federal public service 31 34 15 14 6 0 0 65 20 48
2018 More than 20 years in the federal public service 29 39 13 4 15 0 0 67 19 22
2017 Less than 3 years in the federal public service 74 17 3 6 0 0 0 91 6 31
2017 3 to 10 years in the federal public service 31 48 10 9 2 0 0 79 11 43
2017 11 to 20 years in the federal public service 32 32 16 10 10 0 0 64 20 38
2017 More than 20 years in the federal public service 43 24 22 11 0 0 0 67 11 26
2014 3 to 10 years in the federal public service 45 33 12 5 4 0 0 79 9 74
2014 11 to 20 years in the federal public service 36 31 25 5 4 0 0 66 9 48
2014 More than 20 years in the federal public service 48 27 9 9 7 0 0 75 16 55

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 31 5 2 4 0 0 89 6 85
2020 3 to 10 years in the federal public service 36 45 7 10 1 0 0 81 12 69
2020 11 to 20 years in the federal public service 41 41 14 4 0 0 0 82 4 83
2020 More than 20 years in the federal public service 57 26 3 6 8 0 0 83 14 36
2019 Less than 3 years in the federal public service 56 36 5 3 0 0 0 92 3 60
2019 3 to 10 years in the federal public service 51 36 4 6 4 0 0 87 9 52
2019 11 to 20 years in the federal public service 46 42 7 4 1 0 0 88 5 59
2019 More than 20 years in the federal public service 43 36 5 4 12 0 0 79 16 25
2018 Less than 3 years in the federal public service 46 36 7 11 0 0 0 82 11 39
2018 3 to 10 years in the federal public service 41 25 21 8 5 0 0 66 13 39
2018 11 to 20 years in the federal public service 29 51 10 6 4 0 0 80 10 48
2018 More than 20 years in the federal public service 37 39 10 4 11 0 0 76 15 22
2017 Less than 3 years in the federal public service 55 39 0 6 0 0 0 94 6 31
2017 3 to 10 years in the federal public service 32 36 10 18 4 0 0 68 22 43
2017 11 to 20 years in the federal public service 38 36 21 5 0 0 0 74 5 38
2017 More than 20 years in the federal public service 46 33 16 3 3 0 0 78 6 27
2014 3 to 10 years in the federal public service 43 28 15 6 7 0 0 72 13 74
2014 11 to 20 years in the federal public service 31 50 7 9 4 0 0 81 13 48
2014 More than 20 years in the federal public service 39 36 13 11 2 0 0 75 12 55

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 38 8 4 0 0 0 88 4 84
2020 3 to 10 years in the federal public service 39 27 24 4 6 0 0 66 10 70
2020 11 to 20 years in the federal public service 26 36 20 11 8 0 0 61 19 82
2020 More than 20 years in the federal public service 28 37 11 9 16 0 0 65 25 36
2019 Less than 3 years in the federal public service 51 40 4 3 1 0 0 92 4 59
2019 3 to 10 years in the federal public service 36 41 17 5 2 0 0 76 7 52
2019 11 to 20 years in the federal public service 28 34 14 14 9 0 0 63 23 58
2019 More than 20 years in the federal public service 29 28 21 7 16 0 0 57 23 26
2018 Less than 3 years in the federal public service 52 37 11 0 0 0 0 89 0 39
2018 3 to 10 years in the federal public service 38 31 15 13 2 0 0 69 15 39
2018 11 to 20 years in the federal public service 8 39 15 27 10 0 0 47 37 48
2018 More than 20 years in the federal public service 32 23 11 8 22 0 4 58 31 22
2017 Less than 3 years in the federal public service 67 23 10 0 0 0 0 90 0 31
2017 3 to 10 years in the federal public service 42 36 18 4 0 0 0 78 4 43
2017 11 to 20 years in the federal public service 26 42 12 7 14 0 0 68 21 38
2017 More than 20 years in the federal public service 20 42 7 11 16 0 3 64 28 27
2014 3 to 10 years in the federal public service 35 37 13 10 4 0 1 73 14 73
2014 11 to 20 years in the federal public service 27 43 15 10 6 0 0 69 16 48
2014 More than 20 years in the federal public service 32 29 16 14 9 0 0 61 23 55

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 2 8 32 35 20 1 1 57 11 85
2020 3 to 10 years in the federal public service 13 24 38 20 4 0 0 24 37 70
2020 11 to 20 years in the federal public service 13 30 34 13 7 1 1 21 44 83
2020 More than 20 years in the federal public service 14 19 36 23 8 0 0 31 33 36
2019 Less than 3 years in the federal public service 13 15 23 24 21 1 2 47 29 60
2019 3 to 10 years in the federal public service 13 20 43 19 6 0 0 25 33 52
2019 11 to 20 years in the federal public service 17 31 28 17 7 0 0 24 48 59
2019 More than 20 years in the federal public service 26 22 32 8 12 0 0 20 48 25
2018 Less than 3 years in the federal public service 2 20 44 15 13 0 5 30 23 39
2018 3 to 10 years in the federal public service 13 23 45 9 10 0 0 19 36 39
2018 11 to 20 years in the federal public service 25 34 28 4 8 0 0 12 60 48
2018 More than 20 years in the federal public service 32 38 19 5 5 0 0 11 70 22
2017 Less than 3 years in the federal public service 3 12 29 26 27 3 0 54 15 31
2017 3 to 10 years in the federal public service 14 18 33 28 6 0 0 34 33 43
2017 11 to 20 years in the federal public service 20 35 37 6 2 0 0 8 54 38
2017 More than 20 years in the federal public service 21 26 35 18 0 0 0 18 47 27
2014 3 to 10 years in the federal public service 12 20 50 14 3 0 1 16 33 74
2014 11 to 20 years in the federal public service 15 29 29 9 18 0 0 27 44 47
2014 More than 20 years in the federal public service 11 34 31 17 7 0 0 24 45 55

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 1 6 13 31 40 6 2 78 8 84
2020 3 to 10 years in the federal public service 6 14 24 38 16 1 0 55 20 70
2020 11 to 20 years in the federal public service 2 12 24 40 17 1 4 60 15 83
2020 More than 20 years in the federal public service 8 8 17 45 22 0 0 67 16 36
2019 Less than 3 years in the federal public service 4 8 16 35 30 2 5 69 13 60
2019 3 to 10 years in the federal public service 10 11 38 26 12 2 2 39 22 52
2019 11 to 20 years in the federal public service 7 18 33 18 19 5 0 39 26 59
2019 More than 20 years in the federal public service 9 26 31 22 12 0 0 34 35 25
2018 Less than 3 years in the federal public service 5 10 31 33 18 0 3 53 15 39
2018 3 to 10 years in the federal public service 14 15 39 18 15 0 0 33 28 39
2018 11 to 20 years in the federal public service 16 29 24 16 13 2 0 29 46 48
2018 More than 20 years in the federal public service 22 13 45 11 9 0 0 20 35 22
2017 Less than 3 years in the federal public service 3 0 34 20 40 3 0 62 3 30
2017 3 to 10 years in the federal public service 17 8 37 18 15 3 2 35 26 42
2017 11 to 20 years in the federal public service 10 28 32 27 4 0 0 31 38 38
2017 More than 20 years in the federal public service 10 21 35 21 13 0 0 34 31 27
2014 3 to 10 years in the federal public service 9 9 33 26 17 0 5 45 20 74
2014 11 to 20 years in the federal public service 9 17 21 26 24 0 4 52 26 47
2014 More than 20 years in the federal public service 9 12 25 31 20 2 0 53 22 55

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 0 7 20 37 26 5 5 70 8 84
2020 3 to 10 years in the federal public service 13 16 33 29 10 0 0 38 29 70
2020 11 to 20 years in the federal public service 11 14 39 19 13 2 1 34 26 83
2020 More than 20 years in the federal public service 11 14 23 28 22 3 0 51 26 36
2019 Less than 3 years in the federal public service 5 6 32 18 32 0 7 54 12 60
2019 3 to 10 years in the federal public service 11 15 27 29 10 4 4 42 28 52
2019 11 to 20 years in the federal public service 7 12 37 24 17 3 0 42 20 59
2019 More than 20 years in the federal public service 13 32 28 8 15 5 0 24 47 25
2018 Less than 3 years in the federal public service 11 16 15 35 18 2 3 56 28 39
2018 3 to 10 years in the federal public service 19 20 22 24 14 0 2 38 40 39
2018 11 to 20 years in the federal public service 11 24 25 22 16 0 2 39 36 48
2018 More than 20 years in the federal public service 13 37 23 21 5 0 0 27 50 22
2017 Less than 3 years in the federal public service 9 8 28 29 26 0 0 55 17 31
2017 3 to 10 years in the federal public service 15 11 31 20 12 6 5 36 29 42
2017 11 to 20 years in the federal public service 0 38 20 31 11 0 0 42 38 38
2017 More than 20 years in the federal public service 11 17 36 18 11 0 8 32 30 27
2014 3 to 10 years in the federal public service 14 31 24 19 10 0 1 29 46 74
2014 11 to 20 years in the federal public service 13 23 29 21 13 2 0 35 36 48
2014 More than 20 years in the federal public service 16 21 26 26 9 0 2 36 38 55

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 0 5 15 38 37 2 2 79 5 85
2020 3 to 10 years in the federal public service 7 13 31 32 16 1 0 48 20 70
2020 11 to 20 years in the federal public service 6 23 38 22 9 1 1 32 30 82
2020 More than 20 years in the federal public service 17 16 37 25 5 0 0 30 33 36
2019 Less than 3 years in the federal public service 3 1 12 32 46 3 2 82 5 60
2019 3 to 10 years in the federal public service 11 10 33 25 18 0 4 45 21 52
2019 11 to 20 years in the federal public service 14 25 27 20 12 0 2 33 39 58
2019 More than 20 years in the federal public service 21 18 46 4 12 0 0 16 39 25
2018 Less than 3 years in the federal public service 2 19 22 8 47 3 0 56 22 39
2018 3 to 10 years in the federal public service 18 11 22 36 13 0 0 49 29 39
2018 11 to 20 years in the federal public service 18 36 19 15 10 2 0 26 55 48
2018 More than 20 years in the federal public service 28 17 43 6 6 0 0 11 45 21
2017 Less than 3 years in the federal public service 6 3 12 26 51 3 0 79 9 31
2017 3 to 10 years in the federal public service 10 5 35 23 21 3 4 47 16 42
2017 11 to 20 years in the federal public service 18 32 39 11 0 0 0 11 50 38
2017 More than 20 years in the federal public service 28 16 35 10 7 5 0 18 45 27
2014 3 to 10 years in the federal public service 5 16 39 26 12 0 1 39 21 74
2014 11 to 20 years in the federal public service 8 25 32 22 13 0 0 35 33 47
2014 More than 20 years in the federal public service 11 23 25 28 13 0 0 41 34 55

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 1 2 8 43 38 2 5 87 4 84
2020 3 to 10 years in the federal public service 13 17 23 30 17 0 0 47 30 70
2020 11 to 20 years in the federal public service 13 22 31 21 10 1 2 32 36 83
2020 More than 20 years in the federal public service 30 14 23 22 11 0 0 33 44 36
2019 Less than 3 years in the federal public service 9 1 14 29 40 0 6 74 11 60
2019 3 to 10 years in the federal public service 17 20 26 24 9 2 2 35 38 52
2019 11 to 20 years in the federal public service 29 23 25 11 9 0 3 21 53 59
2019 More than 20 years in the federal public service 43 24 12 8 8 5 0 17 71 25
2018 Less than 3 years in the federal public service 2 21 22 25 24 0 6 52 24 39
2018 3 to 10 years in the federal public service 18 31 30 11 9 0 0 20 50 39
2018 11 to 20 years in the federal public service 34 24 17 15 8 0 2 24 59 48
2018 More than 20 years in the federal public service 38 12 36 4 10 0 0 14 50 22
2017 Less than 3 years in the federal public service 3 12 21 28 31 6 0 62 16 31
2017 3 to 10 years in the federal public service 17 34 20 18 2 0 8 22 56 41
2017 11 to 20 years in the federal public service 17 40 26 17 0 0 0 17 57 38
2017 More than 20 years in the federal public service 21 42 30 4 0 0 3 4 65 27
2014 3 to 10 years in the federal public service 23 24 23 13 11 0 5 26 49 74
2014 11 to 20 years in the federal public service 17 34 21 11 15 0 2 27 52 47
2014 More than 20 years in the federal public service 32 27 15 13 7 4 2 21 63 55

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 1 2 15 28 35 14 3 77 4 85
2020 3 to 10 years in the federal public service 6 7 24 44 16 1 1 62 13 70
2020 11 to 20 years in the federal public service 2 12 20 36 25 2 2 63 15 82
2020 More than 20 years in the federal public service 8 5 26 39 22 0 0 61 13 36
2019 Less than 3 years in the federal public service 3 9 25 20 34 6 4 59 13 60
2019 3 to 10 years in the federal public service 15 11 26 20 18 8 2 42 29 52
2019 11 to 20 years in the federal public service 8 17 27 25 18 2 4 45 26 57
2019 More than 20 years in the federal public service 13 29 28 19 12 0 0 31 42 26
2018 Less than 3 years in the federal public service 8 10 41 13 20 8 0 36 20 38
2018 3 to 10 years in the federal public service 10 28 29 20 11 0 2 31 39 39
2018 11 to 20 years in the federal public service 8 25 41 13 6 4 2 21 35 47
2018 More than 20 years in the federal public service 26 28 27 13 5 0 0 19 54 22
2017 Less than 3 years in the federal public service 3 12 12 30 35 5 3 71 17 31
2017 3 to 10 years in the federal public service 17 11 27 22 16 2 4 41 30 42
2017 11 to 20 years in the federal public service 16 32 25 17 7 0 3 25 50 38
2017 More than 20 years in the federal public service 9 15 33 33 6 0 3 41 25 27
2014 3 to 10 years in the federal public service 3 11 28 33 21 3 1 56 14 73
2014 11 to 20 years in the federal public service 5 8 30 27 23 0 6 54 14 48
2014 More than 20 years in the federal public service 5 12 25 31 26 0 0 57 18 55

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 1 1 31 31 32 2 2 65 2 85
2020 3 to 10 years in the federal public service 11 20 19 34 13 1 1 48 32 70
2020 11 to 20 years in the federal public service 3 21 36 22 13 2 1 37 26 83
2020 More than 20 years in the federal public service 11 17 31 25 16 0 0 41 28 36
2019 Less than 3 years in the federal public service 4 2 30 22 34 5 2 61 7 59
2019 3 to 10 years in the federal public service 9 6 33 31 16 6 0 50 16 52
2019 11 to 20 years in the federal public service 11 22 29 15 19 5 0 36 34 58
2019 More than 20 years in the federal public service 9 17 37 17 20 0 0 37 26 25
2018 Less than 3 years in the federal public service 7 16 26 18 27 3 3 47 25 39
2018 3 to 10 years in the federal public service 13 23 27 23 13 0 0 36 36 39
2018 11 to 20 years in the federal public service 12 21 34 15 10 2 7 27 36 48
2018 More than 20 years in the federal public service 23 29 14 28 5 0 0 34 52 22
2017 Less than 3 years in the federal public service 9 6 33 24 28 0 0 52 15 31
2017 3 to 10 years in the federal public service 17 16 33 22 4 6 2 28 36 42
2017 11 to 20 years in the federal public service 3 18 45 23 7 4 0 32 22 38
2017 More than 20 years in the federal public service 10 17 28 20 15 5 7 39 30 27
2014 3 to 10 years in the federal public service 8 30 27 19 11 3 3 32 39 74
2014 11 to 20 years in the federal public service 10 23 27 19 18 2 0 38 34 47
2014 More than 20 years in the federal public service 9 24 34 15 15 0 2 31 34 55

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 0 6 25 39 28 1 1 69 6 85
2020 3 to 10 years in the federal public service 6 11 26 40 16 1 0 56 17 70
2020 11 to 20 years in the federal public service 1 16 26 34 19 1 2 55 18 83
2020 More than 20 years in the federal public service 3 12 14 47 24 0 0 72 15 36
2019 Less than 3 years in the federal public service 1 6 16 25 47 1 2 75 8 60
2019 3 to 10 years in the federal public service 4 2 25 36 32 0 2 69 5 52
2019 11 to 20 years in the federal public service 3 10 29 29 27 0 2 57 14 59
2019 More than 20 years in the federal public service 5 5 39 32 19 0 0 51 10 25
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 25 9 0 1 15 7 86 2 85
2020 3 to 10 years in the federal public service 24 33 16 6 9 3 10 65 17 70
2020 11 to 20 years in the federal public service 26 25 24 7 4 10 4 60 12 83
2020 More than 20 years in the federal public service 41 28 20 0 8 0 3 71 9 36
2019 Less than 3 years in the federal public service 36 33 10 3 3 5 10 81 7 60
2019 3 to 10 years in the federal public service 31 29 7 12 12 6 4 66 26 52
2019 11 to 20 years in the federal public service 41 24 15 7 3 8 2 72 12 59
2019 More than 20 years in the federal public service 33 31 21 7 4 4 0 66 12 26
2018 Less than 3 years in the federal public service 37 31 13 6 3 5 5 76 9 38
2018 3 to 10 years in the federal public service 35 21 16 7 13 2 5 61 22 39
2018 11 to 20 years in the federal public service 30 25 19 14 2 6 4 61 18 48
2018 More than 20 years in the federal public service 19 26 19 9 19 4 4 48 30 22
2017 Less than 3 years in the federal public service 56 22 3 3 0 9 7 93 4 31
2017 3 to 10 years in the federal public service 41 39 9 6 0 2 2 83 7 43
2017 11 to 20 years in the federal public service 27 35 27 3 0 2 6 67 3 38
2017 More than 20 years in the federal public service 21 57 7 5 0 0 10 87 5 27
2014 3 to 10 years in the federal public service 39 18 15 11 8 6 3 63 20 74
2014 11 to 20 years in the federal public service 34 23 15 12 6 2 9 63 20 48
2014 More than 20 years in the federal public service 33 32 12 8 9 2 4 70 17 55

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 23 1 0 1 2 1 98 1 85
2020 3 to 10 years in the federal public service 47 21 14 9 7 1 0 70 16 70
2020 11 to 20 years in the federal public service 54 29 6 7 1 3 0 85 9 81
2020 More than 20 years in the federal public service 62 20 12 3 3 0 0 82 6 35
2019 Less than 3 years in the federal public service 56 30 5 5 1 1 0 88 7 60
2019 3 to 10 years in the federal public service 46 35 6 6 8 0 0 81 13 49
2019 11 to 20 years in the federal public service 49 32 7 7 4 2 0 82 11 59
2019 More than 20 years in the federal public service 37 43 4 11 4 0 0 80 16 26
2018 Less than 3 years in the federal public service 65 19 8 8 0 0 0 84 8 39
2018 3 to 10 years in the federal public service 45 26 10 8 8 2 0 74 16 38
2018 11 to 20 years in the federal public service 43 30 10 8 6 2 0 75 15 47
2018 More than 20 years in the federal public service 46 21 9 10 15 0 0 66 25 22
2017 Less than 3 years in the federal public service 76 15 3 6 0 0 0 91 6 31
2017 3 to 10 years in the federal public service 57 25 6 6 5 0 0 83 11 43
2017 11 to 20 years in the federal public service 53 25 11 11 0 0 0 78 11 38
2017 More than 20 years in the federal public service 57 35 4 0 5 0 0 91 5 27
2014 3 to 10 years in the federal public service 52 23 5 13 5 0 2 76 19 74
2014 11 to 20 years in the federal public service 52 25 8 4 11 0 0 77 15 48
2014 More than 20 years in the federal public service 46 32 9 7 5 0 0 78 12 55

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 75 21 1 0 0 1 1 99 0 85
2020 3 to 10 years in the federal public service 56 27 7 6 4 0 0 83 10 70
2020 11 to 20 years in the federal public service 67 20 6 6 0 0 0 88 6 83
2020 More than 20 years in the federal public service 60 34 3 3 0 0 0 95 3 36
2019 Less than 3 years in the federal public service 66 25 2 7 0 0 0 91 7 60
2019 3 to 10 years in the federal public service 43 39 11 4 4 0 0 81 8 50
2019 11 to 20 years in the federal public service 50 39 6 5 0 0 0 90 5 59
2019 More than 20 years in the federal public service 50 39 4 3 5 0 0 88 8 24
2018 Less than 3 years in the federal public service 58 29 7 6 0 0 0 87 6 39
2018 3 to 10 years in the federal public service 60 30 0 5 6 0 0 90 10 39
2018 11 to 20 years in the federal public service 51 34 9 0 6 0 0 85 6 48
2018 More than 20 years in the federal public service 39 42 9 4 5 0 0 82 10 22
2017 Less than 3 years in the federal public service 81 16 0 0 3 0 0 97 3 31
2017 3 to 10 years in the federal public service 70 24 0 5 0 0 0 95 5 43
2017 11 to 20 years in the federal public service 55 34 8 2 0 0 0 90 2 38
2017 More than 20 years in the federal public service 55 33 9 3 0 0 0 88 3 26
2014 3 to 10 years in the federal public service 53 28 8 8 1 0 2 83 9 74
2014 11 to 20 years in the federal public service 52 35 4 4 4 0 0 88 8 48
2014 More than 20 years in the federal public service 50 37 7 2 4 0 0 87 5 55

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 30 6 1 0 5 2 92 1 84
2020 3 to 10 years in the federal public service 46 27 17 6 4 0 0 73 10 70
2020 11 to 20 years in the federal public service 55 29 11 2 1 1 0 85 4 82
2020 More than 20 years in the federal public service 52 34 8 3 3 0 0 86 6 36
2019 Less than 3 years in the federal public service 53 34 7 4 0 1 1 89 4 60
2019 3 to 10 years in the federal public service 39 46 6 4 4 2 0 86 8 52
2019 11 to 20 years in the federal public service 55 31 8 4 2 0 0 86 6 59
2019 More than 20 years in the federal public service 38 46 7 4 4 0 0 84 9 26
2018 Less than 3 years in the federal public service 57 32 6 2 0 3 0 92 3 39
2018 3 to 10 years in the federal public service 35 45 12 0 6 2 0 82 6 39
2018 11 to 20 years in the federal public service 36 45 7 4 6 0 1 83 11 48
2018 More than 20 years in the federal public service 38 32 13 6 11 0 0 70 17 21

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 17 11 2 0 14 7 84 3 85
2020 3 to 10 years in the federal public service 46 24 13 10 4 0 3 72 15 70
2020 11 to 20 years in the federal public service 50 19 12 1 2 11 5 81 4 83
2020 More than 20 years in the federal public service 57 26 9 0 3 6 0 88 3 36
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 25 13 3 1 8 4 80 5 85
2020 3 to 10 years in the federal public service 46 23 16 7 3 1 3 73 11 69
2020 11 to 20 years in the federal public service 62 21 7 4 4 1 1 85 7 83
2020 More than 20 years in the federal public service 66 23 9 0 0 0 3 91 0 36
2019 Less than 3 years in the federal public service 47 28 14 3 3 2 3 78 7 60
2019 3 to 10 years in the federal public service 47 34 12 4 2 0 2 83 5 52
2019 11 to 20 years in the federal public service 68 18 10 2 0 0 2 87 2 59
2019 More than 20 years in the federal public service 61 14 8 4 4 0 8 82 9 26

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 26 9 4 0 1 1 87 4 85
2020 3 to 10 years in the federal public service 50 26 14 6 4 0 0 76 10 70
2020 11 to 20 years in the federal public service 54 28 5 7 2 2 1 85 10 83
2020 More than 20 years in the federal public service 47 36 8 3 3 0 3 86 6 36
2019 Less than 3 years in the federal public service 46 30 13 5 5 0 1 77 10 60
2019 3 to 10 years in the federal public service 51 29 7 10 2 0 2 81 12 52
2019 11 to 20 years in the federal public service 52 26 12 3 3 3 0 81 7 58
2019 More than 20 years in the federal public service 37 43 7 4 4 0 4 84 9 26
2018 Less than 3 years in the federal public service 52 31 3 6 6 0 3 85 12 38
2018 3 to 10 years in the federal public service 47 19 18 8 6 3 0 68 14 39
2018 11 to 20 years in the federal public service 34 36 20 6 4 0 0 70 10 48
2018 More than 20 years in the federal public service 33 21 31 5 5 0 5 56 11 22
2017 Less than 3 years in the federal public service 57 27 6 9 0 0 0 84 9 30
2017 3 to 10 years in the federal public service 51 31 6 10 2 0 0 82 12 43
2017 11 to 20 years in the federal public service 40 45 8 4 3 0 0 85 7 38
2017 More than 20 years in the federal public service 50 34 3 9 0 0 4 87 10 27
2014 3 to 10 years in the federal public service 47 31 12 8 1 0 2 79 9 74
2014 11 to 20 years in the federal public service 42 29 12 8 6 3 0 73 15 48
2014 More than 20 years in the federal public service 42 39 11 2 7 0 0 80 9 55

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 64 22 10 1 0 0 2 89 1 84
2020 3 to 10 years in the federal public service 54 26 10 0 7 1 1 82 8 69
2020 11 to 20 years in the federal public service 54 22 8 6 5 2 2 80 11 82
2020 More than 20 years in the federal public service 55 19 9 5 6 0 5 79 12 36

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 66 26 6 1 0 0 0 93 1 84
2020 3 to 10 years in the federal public service 54 21 14 6 3 1 0 77 9 70
2020 11 to 20 years in the federal public service 52 28 7 7 2 2 0 82 10 82
2020 More than 20 years in the federal public service 52 31 12 0 3 0 3 85 3 36
2019 Less than 3 years in the federal public service 64 23 6 2 5 0 0 87 6 60
2019 3 to 10 years in the federal public service 53 27 13 6 2 0 0 79 7 51
2019 11 to 20 years in the federal public service 54 29 9 7 2 0 0 83 9 58
2019 More than 20 years in the federal public service 37 26 16 12 4 0 4 66 17 26
2018 Less than 3 years in the federal public service 55 37 0 3 3 0 3 94 6 38
2018 3 to 10 years in the federal public service 43 33 4 7 10 3 0 77 18 39
2018 11 to 20 years in the federal public service 33 39 7 13 6 0 2 74 19 48
2018 More than 20 years in the federal public service 41 16 9 19 9 0 5 60 30 22
2017 Less than 3 years in the federal public service 70 15 9 3 0 3 0 87 3 31
2017 3 to 10 years in the federal public service 53 25 12 4 4 2 0 80 8 43
2017 11 to 20 years in the federal public service 53 23 13 7 3 0 0 76 10 38
2017 More than 20 years in the federal public service 61 22 9 4 3 0 0 83 7 27
2014 3 to 10 years in the federal public service 46 31 8 10 3 0 2 79 13 74
2014 11 to 20 years in the federal public service 42 23 12 15 6 3 0 66 21 48
2014 More than 20 years in the federal public service 44 31 13 8 4 2 0 76 11 55

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 27 73 85
2020 3 to 10 years in the federal public service 30 70 70
2020 11 to 20 years in the federal public service 41 59 83
2020 More than 20 years in the federal public service 37 63 36

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 18 7 0 1 6 18 89 2 85
2020 3 to 10 years in the federal public service 71 13 7 1 1 3 3 89 3 70
2020 11 to 20 years in the federal public service 72 11 7 1 1 5 2 90 3 82
2020 More than 20 years in the federal public service 66 17 3 0 3 3 8 93 3 36

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 74 24 2 0 0 0 0 98 0 85
2020 3 to 10 years in the federal public service 68 16 6 4 4 1 0 85 9 70
2020 11 to 20 years in the federal public service 61 20 9 6 4 1 0 82 10 82
2020 More than 20 years in the federal public service 61 28 3 3 3 0 3 91 6 36
2019 Less than 3 years in the federal public service 61 26 8 2 3 0 0 87 5 60
2019 3 to 10 years in the federal public service 55 26 8 5 4 0 2 83 9 52
2019 11 to 20 years in the federal public service 62 28 5 4 2 0 0 90 5 59
2019 More than 20 years in the federal public service 53 35 7 0 0 0 4 92 0 26
2018 Less than 3 years in the federal public service 57 23 11 6 3 0 0 81 8 38
2018 3 to 10 years in the federal public service 59 15 10 5 8 3 0 76 14 38
2018 11 to 20 years in the federal public service 42 29 13 9 6 0 1 72 15 48
2018 More than 20 years in the federal public service 45 16 22 5 5 0 5 65 11 22
2017 Less than 3 years in the federal public service 88 3 9 0 0 0 0 91 0 31
2017 3 to 10 years in the federal public service 62 23 5 6 2 2 0 87 8 43
2017 11 to 20 years in the federal public service 62 18 15 3 3 0 0 79 6 38
2017 More than 20 years in the federal public service 62 21 10 3 3 0 0 83 7 27
2014 3 to 10 years in the federal public service 51 31 6 8 3 0 2 83 11 74
2014 11 to 20 years in the federal public service 46 21 19 8 7 0 0 66 15 48
2014 More than 20 years in the federal public service 58 29 5 0 7 0 0 88 7 55
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 85 12 1 0 0 2 0 99 0 85
2020 3 to 10 years in the federal public service 40 32 13 4 9 3 0 74 13 70
2020 11 to 20 years in the federal public service 37 36 13 8 1 4 0 76 10 83
2020 More than 20 years in the federal public service 30 30 12 17 6 6 0 64 24 36
2019 Less than 3 years in the federal public service 57 28 9 2 1 3 0 87 3 60
2019 3 to 10 years in the federal public service 29 45 9 9 7 0 0 74 16 52
2019 11 to 20 years in the federal public service 31 27 22 10 2 8 0 63 12 58
2019 More than 20 years in the federal public service 16 42 5 18 16 4 0 60 35 26
2018 Less than 3 years in the federal public service 46 46 7 0 0 0 0 93 0 39
2018 3 to 10 years in the federal public service 24 33 15 15 13 0 0 57 28 39
2018 11 to 20 years in the federal public service 24 20 22 19 11 4 0 46 31 47
2018 More than 20 years in the federal public service 13 31 27 4 24 0 0 45 29 22
2017 Less than 3 years in the federal public service 58 25 10 0 3 3 0 86 3 30
2017 3 to 10 years in the federal public service 21 42 24 6 5 2 0 64 11 43
2017 11 to 20 years in the federal public service 17 38 23 8 10 5 0 58 18 38
2017 More than 20 years in the federal public service 19 39 27 5 10 0 0 58 15 27
2014 3 to 10 years in the federal public service 30 27 16 15 6 6 0 61 22 72
2014 11 to 20 years in the federal public service 21 30 23 11 12 2 0 53 24 48
2014 More than 20 years in the federal public service 21 32 20 12 11 4 0 55 24 55

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 81 17 2 0 0 0 0 98 0 85
2020 3 to 10 years in the federal public service 37 39 9 6 9 1 0 77 14 70
2020 11 to 20 years in the federal public service 33 33 22 7 4 1 0 67 11 82
2020 More than 20 years in the federal public service 30 33 11 12 14 0 0 63 26 36
2019 Less than 3 years in the federal public service 60 29 5 5 1 0 0 89 6 60
2019 3 to 10 years in the federal public service 25 39 17 8 11 0 0 65 19 52
2019 11 to 20 years in the federal public service 24 32 21 16 4 4 0 58 21 58
2019 More than 20 years in the federal public service 20 33 8 20 19 0 0 53 39 26
2018 Less than 3 years in the federal public service 48 38 14 0 0 0 0 86 0 39
2018 3 to 10 years in the federal public service 22 30 11 21 16 0 0 52 37 39
2018 11 to 20 years in the federal public service 18 27 17 27 10 2 0 46 37 47
2018 More than 20 years in the federal public service 19 12 36 4 29 0 0 31 33 22
2017 Less than 3 years in the federal public service 59 25 9 7 0 0 0 84 7 31
2017 3 to 10 years in the federal public service 22 36 18 15 8 0 0 58 24 43
2017 11 to 20 years in the federal public service 19 39 28 10 3 0 0 59 13 38
2017 More than 20 years in the federal public service 13 35 24 19 10 0 0 48 29 27
2014 3 to 10 years in the federal public service 28 36 13 15 8 0 0 64 23 74
2014 11 to 20 years in the federal public service 25 24 27 10 12 0 0 50 23 48
2014 More than 20 years in the federal public service 19 31 25 13 12 0 0 50 25 55

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 27 4 1 0 5 0 95 1 85
2020 3 to 10 years in the federal public service 33 39 9 7 11 1 0 72 19 70
2020 11 to 20 years in the federal public service 24 39 22 12 2 1 0 63 15 83
2020 More than 20 years in the federal public service 24 45 8 12 11 0 0 69 23 36
2019 Less than 3 years in the federal public service 42 34 8 10 1 5 0 79 12 60
2019 3 to 10 years in the federal public service 21 38 22 7 11 0 0 59 18 52
2019 11 to 20 years in the federal public service 17 35 23 12 7 5 0 55 21 59
2019 More than 20 years in the federal public service 16 23 20 23 17 0 0 39 41 25
2018 Less than 3 years in the federal public service 31 58 9 0 2 0 0 89 2 39
2018 3 to 10 years in the federal public service 16 30 20 21 13 0 0 46 34 39
2018 11 to 20 years in the federal public service 14 29 14 27 11 4 0 45 40 46
2018 More than 20 years in the federal public service 19 4 44 14 19 0 0 23 33 22
2017 Less than 3 years in the federal public service 55 20 15 7 0 3 0 78 7 31
2017 3 to 10 years in the federal public service 24 28 11 27 8 2 0 53 36 43
2017 11 to 20 years in the federal public service 12 35 34 16 3 0 0 47 19 38
2017 More than 20 years in the federal public service 13 35 24 12 15 0 0 49 27 27
2014 3 to 10 years in the federal public service 23 33 16 19 4 6 0 59 24 74
2014 11 to 20 years in the federal public service 21 33 23 8 10 5 0 57 19 48
2014 More than 20 years in the federal public service 23 37 17 9 14 0 0 60 23 55

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 31 4 5 0 2 0 92 5 85
2020 3 to 10 years in the federal public service 28 32 14 19 7 0 0 60 26 70
2020 11 to 20 years in the federal public service 25 41 22 7 4 1 0 67 11 83
2020 More than 20 years in the federal public service 33 39 17 9 3 0 0 71 12 36
2019 Less than 3 years in the federal public service 38 32 13 10 3 5 0 73 14 60
2019 3 to 10 years in the federal public service 25 24 23 12 13 4 0 51 25 52
2019 11 to 20 years in the federal public service 22 29 24 15 5 5 0 54 20 59
2019 More than 20 years in the federal public service 14 26 20 23 12 4 0 42 37 26
2018 Less than 3 years in the federal public service 28 47 12 10 0 3 0 77 10 39
2018 3 to 10 years in the federal public service 13 36 20 12 18 0 0 49 31 39
2018 11 to 20 years in the federal public service 12 30 19 22 17 0 0 42 39 47
2018 More than 20 years in the federal public service 14 18 16 28 24 0 0 31 52 22
2017 Less than 3 years in the federal public service 52 32 3 13 0 0 0 84 13 31
2017 3 to 10 years in the federal public service 30 34 9 15 13 0 0 64 28 43
2017 11 to 20 years in the federal public service 15 43 16 13 14 0 0 58 26 38
2017 More than 20 years in the federal public service 7 55 30 5 3 0 0 62 8 27
2014 3 to 10 years in the federal public service 19 36 18 16 8 3 0 57 25 74
2014 11 to 20 years in the federal public service 21 21 24 14 17 3 0 43 32 48
2014 More than 20 years in the federal public service 14 35 22 14 14 0 0 49 29 55

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 71 20 8 0 0 0 0 92 0 83
2020 3 to 10 years in the federal public service 49 31 11 6 1 1 0 81 7 70
2020 11 to 20 years in the federal public service 61 23 9 5 1 1 0 84 6 83
2020 More than 20 years in the federal public service 38 51 6 6 0 0 0 89 6 36
2019 Less than 3 years in the federal public service 63 16 11 6 2 1 0 80 8 59
2019 3 to 10 years in the federal public service 40 32 18 2 4 4 0 75 6 52
2019 11 to 20 years in the federal public service 42 29 12 10 3 3 0 74 14 59
2019 More than 20 years in the federal public service 39 39 8 3 4 8 0 84 7 26
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 75 22 0 2 0 0 0 98 2 85
2020 3 to 10 years in the federal public service 46 37 9 6 3 0 0 83 9 70
2020 11 to 20 years in the federal public service 49 37 8 2 0 2 0 89 3 83
2020 More than 20 years in the federal public service 52 28 15 6 0 0 0 79 6 36
2019 Less than 3 years in the federal public service 62 33 2 3 0 0 0 95 3 60
2019 3 to 10 years in the federal public service 50 29 13 2 6 0 0 79 8 52
2019 11 to 20 years in the federal public service 47 38 8 5 2 0 0 84 7 59
2019 More than 20 years in the federal public service 37 44 18 0 0 0 0 82 0 26
2018 Less than 3 years in the federal public service 57 43 0 0 0 0 0 100 0 39
2018 3 to 10 years in the federal public service 24 54 11 2 8 0 0 78 10 39
2018 11 to 20 years in the federal public service 31 47 8 9 3 2 0 79 13 48
2018 More than 20 years in the federal public service 23 49 4 18 5 0 0 72 24 22
2017 Less than 3 years in the federal public service 62 31 7 0 0 0 0 93 0 31
2017 3 to 10 years in the federal public service 50 39 3 2 6 0 0 89 8 43
2017 11 to 20 years in the federal public service 37 39 14 7 3 0 0 77 10 38
2017 More than 20 years in the federal public service 43 39 14 3 0 0 0 82 3 27
2014 3 to 10 years in the federal public service 48 40 8 4 0 0 0 88 4 74
2014 11 to 20 years in the federal public service 50 37 13 0 0 0 0 87 0 48
2014 More than 20 years in the federal public service 43 39 16 0 2 0 0 82 2 55

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 30 5 1 0 4 0 94 1 84
2020 3 to 10 years in the federal public service 32 41 12 4 9 3 0 75 13 69
2020 11 to 20 years in the federal public service 21 50 13 11 2 3 0 73 14 82
2020 More than 20 years in the federal public service 28 40 12 14 6 0 0 68 20 35
2019 Less than 3 years in the federal public service 38 36 11 9 1 5 0 78 11 60
2019 3 to 10 years in the federal public service 15 48 13 14 11 0 0 63 24 52
2019 11 to 20 years in the federal public service 12 35 25 20 7 0 0 47 27 59
2019 More than 20 years in the federal public service 19 34 24 11 12 0 0 53 23 26

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 35 1 5 0 5 2 94 5 83
2020 3 to 10 years in the federal public service 38 30 14 6 6 3 3 73 12 70
2020 11 to 20 years in the federal public service 36 36 18 4 1 4 1 76 5 83
2020 More than 20 years in the federal public service 48 29 14 6 3 0 0 77 9 36
2019 Less than 3 years in the federal public service 54 31 13 2 0 0 0 85 2 60
2019 3 to 10 years in the federal public service 34 40 8 8 8 2 0 76 16 52
2019 11 to 20 years in the federal public service 37 32 9 11 5 4 2 73 17 59
2019 More than 20 years in the federal public service 37 29 20 9 4 0 0 67 13 26
2018 Less than 3 years in the federal public service 53 31 8 6 0 0 2 86 6 39
2018 3 to 10 years in the federal public service 30 26 21 10 13 0 0 56 23 39
2018 11 to 20 years in the federal public service 30 26 18 15 6 4 2 59 22 47
2018 More than 20 years in the federal public service 38 38 5 10 5 4 0 79 16 22
2017 Less than 3 years in the federal public service 68 11 6 3 6 6 0 85 9 31
2017 3 to 10 years in the federal public service 63 21 8 6 0 2 0 86 6 43
2017 11 to 20 years in the federal public service 37 34 8 8 10 4 0 74 18 38
2017 More than 20 years in the federal public service 53 27 7 7 7 0 0 80 14 27
2014 3 to 10 years in the federal public service 46 31 10 5 4 3 1 80 10 74
2014 11 to 20 years in the federal public service 38 29 14 6 10 2 0 68 17 48
2014 More than 20 years in the federal public service 41 22 17 11 9 0 0 63 20 55

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 70 25 1 1 0 2 0 98 1 83
2020 3 to 10 years in the federal public service 41 37 10 6 3 3 0 81 9 70
2020 11 to 20 years in the federal public service 39 34 17 5 1 5 0 76 6 83
2020 More than 20 years in the federal public service 32 27 29 5 3 3 0 62 9 36
2019 Less than 3 years in the federal public service 52 33 12 3 0 0 0 85 3 59
2019 3 to 10 years in the federal public service 21 42 20 6 9 2 0 64 15 52
2019 11 to 20 years in the federal public service 36 28 21 5 5 5 0 67 11 58
2019 More than 20 years in the federal public service 17 47 12 20 4 0 0 64 24 26
2018 Less than 3 years in the federal public service 54 21 22 3 0 0 0 75 3 38
2018 3 to 10 years in the federal public service 24 40 12 2 18 3 0 66 21 39
2018 11 to 20 years in the federal public service 23 38 17 13 4 4 0 64 18 47
2018 More than 20 years in the federal public service 33 42 10 4 11 0 0 74 16 21

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 19 11 2 0 19 6 82 3 83
2020 3 to 10 years in the federal public service 30 20 13 11 13 10 3 57 28 70
2020 11 to 20 years in the federal public service 18 23 19 16 6 17 1 50 27 83
2020 More than 20 years in the federal public service 24 30 15 14 11 3 3 57 27 36
2019 Less than 3 years in the federal public service 39 30 17 1 3 3 6 76 5 60
2019 3 to 10 years in the federal public service 20 22 19 13 13 13 0 48 30 52
2019 11 to 20 years in the federal public service 20 11 17 18 14 13 7 38 41 59
2019 More than 20 years in the federal public service 15 27 22 9 13 8 7 49 25 26
2018 Less than 3 years in the federal public service 41 10 19 15 0 8 7 60 18 39
2018 3 to 10 years in the federal public service 15 15 15 15 29 9 3 34 49 39
2018 11 to 20 years in the federal public service 13 21 6 11 36 11 2 38 54 46
2018 More than 20 years in the federal public service 5 31 23 4 28 4 4 40 35 22
2017 Less than 3 years in the federal public service 27 23 11 9 0 27 4 72 12 31
2017 3 to 10 years in the federal public service 23 13 16 17 12 16 4 44 36 43
2017 11 to 20 years in the federal public service 16 15 18 29 5 14 2 37 41 38
2017 More than 20 years in the federal public service 11 23 26 4 21 11 4 41 29 27
2014 3 to 10 years in the federal public service 18 16 26 4 23 11 3 39 31 74
2014 11 to 20 years in the federal public service 11 12 19 21 29 4 4 25 54 48
2014 More than 20 years in the federal public service 20 9 20 22 18 8 3 33 45 55

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 23 12 1 0 4 0 86 1 84
2020 3 to 10 years in the federal public service 31 34 13 9 11 1 0 67 20 70
2020 11 to 20 years in the federal public service 24 42 22 5 4 2 1 69 9 83
2020 More than 20 years in the federal public service 34 20 23 14 9 0 0 54 23 36
2019 Less than 3 years in the federal public service 48 30 11 7 2 0 2 80 9 59
2019 3 to 10 years in the federal public service 27 38 18 4 11 4 0 67 15 52
2019 11 to 20 years in the federal public service 23 29 24 8 10 5 0 56 19 59
2019 More than 20 years in the federal public service 24 20 29 14 5 9 0 48 21 24
2018 Less than 3 years in the federal public service 50 31 8 2 6 3 0 83 8 39
2018 3 to 10 years in the federal public service 26 23 19 16 16 0 0 49 32 39
2018 11 to 20 years in the federal public service 14 32 17 21 12 4 0 48 34 47
2018 More than 20 years in the federal public service 11 56 4 18 11 0 0 67 29 22
2017 Less than 3 years in the federal public service 55 30 3 6 0 6 0 90 7 31
2017 3 to 10 years in the federal public service 33 50 5 5 5 2 0 84 10 43
2017 11 to 20 years in the federal public service 23 46 11 18 2 0 0 68 20 38
2017 More than 20 years in the federal public service 27 38 19 9 8 0 0 65 17 27
2014 3 to 10 years in the federal public service 35 41 12 7 5 0 0 76 12 74
2014 11 to 20 years in the federal public service 29 33 19 8 10 0 0 62 19 48
2014 More than 20 years in the federal public service 36 38 11 5 9 2 0 75 15 55

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 30 12 4 1 5 3 82 5 84
2020 3 to 10 years in the federal public service 25 22 25 14 12 3 0 48 27 69
2020 11 to 20 years in the federal public service 17 31 26 15 6 0 5 51 22 83
2020 More than 20 years in the federal public service 18 22 21 6 25 0 8 44 34 36
2019 Less than 3 years in the federal public service 35 29 16 9 6 0 6 68 15 59
2019 3 to 10 years in the federal public service 23 23 23 12 13 6 2 49 26 52
2019 11 to 20 years in the federal public service 9 30 19 12 20 4 5 43 36 59
2019 More than 20 years in the federal public service 7 14 8 11 28 11 20 31 57 26
2018 Less than 3 years in the federal public service 43 41 7 3 5 0 0 85 8 39
2018 3 to 10 years in the federal public service 11 18 33 17 18 3 0 30 36 39
2018 11 to 20 years in the federal public service 12 12 20 20 28 6 2 26 53 47
2018 More than 20 years in the federal public service 15 12 9 14 42 0 8 30 61 22
2017 Less than 3 years in the federal public service 43 27 10 9 3 9 0 76 13 31
2017 3 to 10 years in the federal public service 17 36 17 11 17 0 3 54 28 43
2017 11 to 20 years in the federal public service 14 28 12 23 20 2 0 43 45 38
2017 More than 20 years in the federal public service 11 15 30 15 26 0 3 27 43 27
2014 3 to 10 years in the federal public service 24 18 16 17 19 3 3 44 38 74
2014 11 to 20 years in the federal public service 11 19 19 27 25 0 0 30 52 48
2014 More than 20 years in the federal public service 14 14 12 35 14 2 9 32 55 55

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 68 15 5 5 0 1 6 90 5 85
2020 3 to 10 years in the federal public service 58 17 14 4 1 1 3 79 6 70
2020 11 to 20 years in the federal public service 54 13 18 7 4 0 4 70 11 83
2020 More than 20 years in the federal public service 64 13 17 3 3 0 0 77 6 36
2019 Less than 3 years in the federal public service 71 11 9 0 0 2 8 90 0 60
2019 3 to 10 years in the federal public service 62 18 7 6 4 2 2 83 10 52
2019 11 to 20 years in the federal public service 52 29 7 5 5 0 2 82 11 59
2019 More than 20 years in the federal public service 73 17 0 3 0 0 8 97 3 26

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 77 14 5 1 0 0 3 94 1 85
2020 3 to 10 years in the federal public service 60 20 12 4 3 0 1 81 7 70
2020 11 to 20 years in the federal public service 62 14 12 6 1 2 2 80 8 83
2020 More than 20 years in the federal public service 69 8 9 9 3 0 3 79 12 36
2019 Less than 3 years in the federal public service 61 23 8 1 0 0 6 90 2 60
2019 3 to 10 years in the federal public service 54 24 17 2 2 2 0 79 4 52
2019 11 to 20 years in the federal public service 60 25 7 7 0 0 2 86 7 59
2019 More than 20 years in the federal public service 48 16 11 4 4 0 17 77 10 26

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 88 2 1 1 0 2 5 97 1 85
2020 3 to 10 years in the federal public service 73 16 3 1 3 3 1 93 5 70
2020 11 to 20 years in the federal public service 79 4 7 4 0 4 2 88 4 83
2020 More than 20 years in the federal public service 78 3 5 11 3 0 0 81 14 36
2019 Less than 3 years in the federal public service 84 6 2 0 0 2 6 98 0 60
2019 3 to 10 years in the federal public service 77 5 7 0 6 4 2 87 6 52
2019 11 to 20 years in the federal public service 69 11 4 4 3 3 6 89 7 59
2019 More than 20 years in the federal public service 68 7 0 0 4 4 17 95 5 26

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 80 6 2 0 0 1 11 97 0 85
2020 3 to 10 years in the federal public service 73 13 6 1 0 0 7 92 2 70
2020 11 to 20 years in the federal public service 76 8 5 0 0 2 9 95 0 83
2020 More than 20 years in the federal public service 89 0 0 0 0 0 11 100 0 36
2019 Less than 3 years in the federal public service 80 7 0 0 0 0 13 100 0 58
2019 3 to 10 years in the federal public service 85 2 0 2 0 2 9 97 3 52
2019 11 to 20 years in the federal public service 80 3 0 0 2 5 10 98 2 59
2019 More than 20 years in the federal public service 75 0 0 5 0 4 16 94 6 26

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 44 5 4 0 5 0 91 4 84
2020 3 to 10 years in the federal public service 29 39 18 10 3 1 0 68 13 70
2020 11 to 20 years in the federal public service 27 47 17 3 1 5 0 77 5 83
2020 More than 20 years in the federal public service 27 36 23 9 6 0 0 62 14 36
2019 Less than 3 years in the federal public service 42 37 14 3 0 3 0 82 3 60
2019 3 to 10 years in the federal public service 30 36 17 7 4 6 0 70 12 52
2019 11 to 20 years in the federal public service 29 37 21 4 5 3 0 68 10 59
2019 More than 20 years in the federal public service 26 34 32 4 4 0 0 60 8 26
2018 Less than 3 years in the federal public service 48 30 19 3 0 0 0 78 3 39
2018 3 to 10 years in the federal public service 17 40 22 10 11 0 0 57 22 39
2018 11 to 20 years in the federal public service 16 31 22 23 8 0 0 48 31 46
2018 More than 20 years in the federal public service 19 25 32 4 21 0 0 44 25 22
2017 Less than 3 years in the federal public service 55 24 13 6 3 0 0 78 9 31
2017 3 to 10 years in the federal public service 27 54 9 5 0 4 0 85 6 43
2017 11 to 20 years in the federal public service 19 46 20 10 5 0 0 65 15 38
2017 More than 20 years in the federal public service 20 48 24 3 5 0 0 68 8 27

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 25 4 0 0 0 0 96 0 84
2020 3 to 10 years in the federal public service 40 37 9 6 7 1 0 78 13 70
2020 11 to 20 years in the federal public service 43 37 11 7 0 2 0 81 7 82
2020 More than 20 years in the federal public service 39 34 18 6 3 0 0 73 9 35
2019 Less than 3 years in the federal public service 61 36 1 2 0 0 0 97 2 60
2019 3 to 10 years in the federal public service 39 42 8 6 6 0 0 81 12 52
2019 11 to 20 years in the federal public service 34 46 15 1 4 0 0 80 5 59
2019 More than 20 years in the federal public service 26 39 20 16 0 0 0 65 16 26
2018 Less than 3 years in the federal public service 56 37 7 0 0 0 0 93 0 39
2018 3 to 10 years in the federal public service 33 38 12 7 6 3 0 74 14 39
2018 11 to 20 years in the federal public service 38 26 19 8 5 4 0 67 14 47
2018 More than 20 years in the federal public service 26 45 14 10 5 0 0 71 15 22
2017 Less than 3 years in the federal public service 65 30 3 2 0 0 0 95 2 31
2017 3 to 10 years in the federal public service 43 40 12 2 2 2 0 84 4 43
2017 11 to 20 years in the federal public service 39 37 15 2 3 4 0 79 5 37
2017 More than 20 years in the federal public service 46 41 9 4 0 0 0 87 4 27
2014 3 to 10 years in the federal public service 54 32 6 4 3 1 0 87 7 74
2014 11 to 20 years in the federal public service 37 40 15 2 4 2 0 79 6 48
2014 More than 20 years in the federal public service 36 37 17 2 5 4 0 75 7 55

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 68 23 5 0 0 3 0 95 0 85
2020 3 to 10 years in the federal public service 40 42 10 3 4 1 0 83 7 70
2020 11 to 20 years in the federal public service 47 39 8 1 0 4 0 90 1 82
2020 More than 20 years in the federal public service 35 42 11 5 3 3 0 80 9 36
2019 Less than 3 years in the federal public service 66 30 1 3 0 0 0 95 3 59
2019 3 to 10 years in the federal public service 43 41 6 6 4 0 0 84 10 51
2019 11 to 20 years in the federal public service 41 36 17 0 0 5 0 82 0 58
2019 More than 20 years in the federal public service 30 55 16 0 0 0 0 84 0 26
2018 Less than 3 years in the federal public service 56 22 17 3 0 3 0 80 3 39
2018 3 to 10 years in the federal public service 36 38 12 6 3 6 0 78 9 39
2018 11 to 20 years in the federal public service 41 26 23 6 0 4 0 70 7 47
2018 More than 20 years in the federal public service 31 46 14 0 10 0 0 76 10 22
2017 Less than 3 years in the federal public service 59 24 9 2 0 6 0 88 2 31
2017 3 to 10 years in the federal public service 47 32 10 2 2 7 0 85 4 43
2017 11 to 20 years in the federal public service 34 39 16 3 3 6 0 77 6 38
2017 More than 20 years in the federal public service 44 32 24 0 0 0 0 76 0 27
2014 3 to 10 years in the federal public service 55 29 10 4 0 1 0 85 4 74
2014 11 to 20 years in the federal public service 34 42 19 0 0 6 0 80 0 48
2014 More than 20 years in the federal public service 43 48 8 0 2 0 0 91 2 55

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 28 9 0 0 7 0 90 0 85
2020 3 to 10 years in the federal public service 33 31 16 6 9 4 1 68 15 69
2020 11 to 20 years in the federal public service 31 39 16 2 1 11 0 78 4 83
2020 More than 20 years in the federal public service 38 40 17 0 0 6 0 82 0 36

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 66 20 4 0 1 7 2 95 1 85
2020 3 to 10 years in the federal public service 46 33 6 7 9 0 0 79 16 70
2020 11 to 20 years in the federal public service 48 24 13 1 0 6 7 84 1 83
2020 More than 20 years in the federal public service 46 34 6 5 3 3 3 85 9 36

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 86 14 0 0 0 0 0 100 0 85
2020 3 to 10 years in the federal public service 56 31 7 1 4 0 0 87 6 70
2020 11 to 20 years in the federal public service 56 29 5 9 1 0 0 85 10 82
2020 More than 20 years in the federal public service 52 25 12 5 6 0 0 77 11 36
2019 Less than 3 years in the federal public service 74 23 3 0 0 0 0 97 0 59
2019 3 to 10 years in the federal public service 58 29 9 2 2 0 0 87 4 52
2019 11 to 20 years in the federal public service 45 38 6 8 3 0 0 83 11 58
2019 More than 20 years in the federal public service 30 34 27 5 4 0 0 64 9 26
2018 Less than 3 years in the federal public service 74 26 0 0 0 0 0 100 0 39
2018 3 to 10 years in the federal public service 44 33 5 11 8 0 0 76 19 39
2018 11 to 20 years in the federal public service 29 41 9 15 6 0 0 69 22 47
2018 More than 20 years in the federal public service 23 40 22 4 11 0 0 63 15 22
2017 Less than 3 years in the federal public service 77 23 0 0 0 0 0 100 0 31
2017 3 to 10 years in the federal public service 56 30 5 4 5 0 0 86 9 42
2017 11 to 20 years in the federal public service 34 51 7 3 5 0 0 86 8 38
2017 More than 20 years in the federal public service 45 41 9 5 0 0 0 86 5 27
2014 3 to 10 years in the federal public service 53 32 5 8 1 0 0 85 9 74
2014 11 to 20 years in the federal public service 44 27 17 6 6 0 0 70 13 48
2014 More than 20 years in the federal public service 39 43 7 5 5 0 0 82 11 55

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 79 18 4 0 0 0 0 96 0 85
2020 3 to 10 years in the federal public service 49 32 10 4 6 0 0 80 10 70
2020 11 to 20 years in the federal public service 45 35 15 4 1 0 0 80 5 82
2020 More than 20 years in the federal public service 52 17 21 0 11 0 0 68 11 36
2019 Less than 3 years in the federal public service 66 22 10 3 0 0 0 87 3 60
2019 3 to 10 years in the federal public service 37 42 12 2 7 0 0 79 9 52
2019 11 to 20 years in the federal public service 37 38 13 7 5 0 0 75 12 59
2019 More than 20 years in the federal public service 33 27 20 5 16 0 0 60 20 26
2018 Less than 3 years in the federal public service 60 29 11 0 0 0 0 89 0 39
2018 3 to 10 years in the federal public service 34 30 13 10 13 0 0 64 23 39
2018 11 to 20 years in the federal public service 23 32 21 11 13 0 0 54 24 46
2018 More than 20 years in the federal public service 19 30 22 4 25 0 0 49 29 22
2017 Less than 3 years in the federal public service 66 24 3 7 0 0 0 90 7 31
2017 3 to 10 years in the federal public service 33 38 11 11 7 0 0 71 18 43
2017 11 to 20 years in the federal public service 24 29 30 12 6 0 0 53 18 38
2017 More than 20 years in the federal public service 30 36 11 3 15 5 0 70 19 27
2014 3 to 10 years in the federal public service 40 30 15 11 5 0 0 69 16 74
2014 11 to 20 years in the federal public service 32 35 12 2 13 7 0 71 16 48
2014 More than 20 years in the federal public service 31 37 15 7 10 0 0 68 18 55

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 81 17 1 1 0 0 0 98 1 84
2020 3 to 10 years in the federal public service 46 30 11 4 7 0 0 77 12 69
2020 11 to 20 years in the federal public service 41 42 10 7 0 0 0 83 7 83
2020 More than 20 years in the federal public service 48 32 6 0 14 0 0 80 14 35
2019 Less than 3 years in the federal public service 63 21 8 9 0 0 0 84 9 60
2019 3 to 10 years in the federal public service 41 42 8 2 7 0 0 83 9 52
2019 11 to 20 years in the federal public service 37 36 13 8 5 0 0 73 13 59
2019 More than 20 years in the federal public service 34 33 12 5 16 0 0 67 21 25
2018 Less than 3 years in the federal public service 55 32 10 2 0 0 0 87 2 39
2018 3 to 10 years in the federal public service 36 23 20 5 16 0 0 59 21 39
2018 11 to 20 years in the federal public service 23 31 18 17 11 0 0 54 28 46
2018 More than 20 years in the federal public service 19 22 26 4 29 0 0 41 33 22
2017 Less than 3 years in the federal public service 72 19 6 3 0 0 0 91 3 31
2017 3 to 10 years in the federal public service 36 33 5 18 8 0 0 68 26 43
2017 11 to 20 years in the federal public service 27 30 28 8 8 0 0 56 16 38
2017 More than 20 years in the federal public service 22 36 23 7 11 0 0 59 18 27
2014 3 to 10 years in the federal public service 36 39 9 12 3 0 0 76 15 73
2014 11 to 20 years in the federal public service 34 37 11 9 11 0 0 70 19 48
2014 More than 20 years in the federal public service 32 37 11 13 7 0 0 69 19 55

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 24 12 2 0 2 0 85 2 85
2020 3 to 10 years in the federal public service 34 30 13 11 9 3 0 66 21 70
2020 11 to 20 years in the federal public service 42 27 19 9 0 2 1 71 9 83
2020 More than 20 years in the federal public service 52 17 11 11 8 0 0 70 19 36
2019 Less than 3 years in the federal public service 53 16 18 10 0 3 0 71 10 60
2019 3 to 10 years in the federal public service 32 29 22 6 9 2 0 62 15 52
2019 11 to 20 years in the federal public service 34 24 24 8 9 2 0 59 17 59
2019 More than 20 years in the federal public service 34 36 12 4 12 0 3 72 16 26
2018 Less than 3 years in the federal public service 43 31 13 10 2 0 0 74 13 39
2018 3 to 10 years in the federal public service 31 20 16 16 15 3 0 52 32 39
2018 11 to 20 years in the federal public service 25 17 22 11 22 2 0 44 34 47
2018 More than 20 years in the federal public service 28 14 17 17 24 0 0 43 41 22
2017 Less than 3 years in the federal public service 41 26 16 3 3 6 6 75 7 31
2017 3 to 10 years in the federal public service 30 16 20 16 19 0 0 46 35 43
2017 11 to 20 years in the federal public service 31 32 10 13 12 2 0 64 25 38
2017 More than 20 years in the federal public service 32 18 19 4 16 5 6 57 22 27
2014 3 to 10 years in the federal public service 24 35 7 19 11 3 2 62 31 74
2014 11 to 20 years in the federal public service 27 33 14 10 15 0 0 60 25 48
2014 More than 20 years in the federal public service 44 22 9 9 11 2 4 69 21 55
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in the federal public service 15 49 36 85
2020 3 to 10 years in the federal public service 21 30 48 70
2020 11 to 20 years in the federal public service 21 40 39 83
2020 More than 20 years in the federal public service 33 44 23 36
2019 Less than 3 years in the federal public service 26 39 36 60
2019 3 to 10 years in the federal public service 29 35 36 51
2019 11 to 20 years in the federal public service 21 42 37 59
2019 More than 20 years in the federal public service 53 35 12 26
2018 Less than 3 years in the federal public service 19 31 50 39
2018 3 to 10 years in the federal public service 24 22 54 39
2018 11 to 20 years in the federal public service 50 18 32 48
2018 More than 20 years in the federal public service 58 34 8 22
2017 Less than 3 years in the federal public service 29 29 42 31
2017 3 to 10 years in the federal public service 43 28 28 43
2017 11 to 20 years in the federal public service 34 24 42 38
2017 More than 20 years in the federal public service 39 40 21 27
2014 3 to 10 years in the federal public service 27 32 41 74
2014 11 to 20 years in the federal public service 29 37 33 48
2014 More than 20 years in the federal public service 28 52 20 55

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in the federal public service 0 40 16 15 22 8 13
2020 3 to 10 years in the federal public service 0 14 66 7 0 14 15
2020 11 to 20 years in the federal public service 11 22 62 6 0 0 18
2020 More than 20 years in the federal public service 41 17 34 0 8 0 12
2019 Less than 3 years in the federal public service 0 18 51 0 25 6 16
2019 3 to 10 years in the federal public service 0 27 66 0 0 7 15
2019 11 to 20 years in the federal public service 0 15 77 0 8 0 12
2019 More than 20 years in the federal public service 74 0 26 0 0 0 14
2018 11 to 20 years in the federal public service 4 14 74 4 0 4 23
2018 More than 20 years in the federal public service 48 21 31 0 0 0 13
2017 3 to 10 years in the federal public service 0 11 76 13 0 0 18
2017 11 to 20 years in the federal public service 0 7 93 0 0 0 13
2017 More than 20 years in the federal public service 43 10 39 8 0 0 11
2014 3 to 10 years in the federal public service 6 11 78 0 9999 5 20
2014 11 to 20 years in the federal public service 23 36 41 0 9999 0 14
2014 More than 20 years in the federal public service 63 6 31 0 9999 0 16
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 85
2020 3 to 10 years in the federal public service 13 87 69
2020 11 to 20 years in the federal public service 12 88 82
2020 More than 20 years in the federal public service 20 80 36
2019 Less than 3 years in the federal public service 8 92 60
2019 11 to 20 years in the federal public service 17 83 59
2018 Less than 3 years in the federal public service 16 84 39
2018 3 to 10 years in the federal public service 18 82 39
2018 11 to 20 years in the federal public service 11 89 47
2018 More than 20 years in the federal public service 32 68 22

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 50 50 10

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 10

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 10

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 10

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 51 49 10

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 50 50 10

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 50 50 10

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 50 50 10

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 10

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 10

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 10

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 30 10 7 0 0 39 15 85 0 85
2020 3 to 10 years in the federal public service 15 14 13 3 7 30 17 56 19 70
2020 11 to 20 years in the federal public service 12 13 12 11 6 36 10 46 31 83
2020 More than 20 years in the federal public service 19 17 25 9 14 17 0 43 27 36
2019 Less than 3 years in the federal public service 25 14 9 14 4 26 8 59 27 60
2019 3 to 10 years in the federal public service 17 22 18 8 6 20 10 55 19 52
2019 11 to 20 years in the federal public service 15 13 18 5 7 34 7 48 21 59
2019 More than 20 years in the federal public service 12 19 17 17 9 17 9 41 35 26
2018 Less than 3 years in the federal public service 31 9 21 6 2 31 0 58 12 39
2018 3 to 10 years in the federal public service 18 18 15 0 6 36 7 63 11 39
2018 11 to 20 years in the federal public service 12 19 14 9 4 33 8 54 22 47
2018 More than 20 years in the federal public service 15 24 27 5 11 18 0 48 20 22
2017 Less than 3 years in the federal public service 12 12 18 3 0 43 14 54 6 31
2017 3 to 10 years in the federal public service 17 16 11 3 5 32 16 63 15 43
2017 11 to 20 years in the federal public service 10 17 28 2 3 32 8 44 8 38
2017 More than 20 years in the federal public service 8 26 29 7 7 25 0 45 17 27
2014 3 to 10 years in the federal public service 12 8 18 10 10 32 9 36 33 74
2014 11 to 20 years in the federal public service 9 10 21 12 15 29 4 28 40 48
2014 More than 20 years in the federal public service 16 22 16 11 20 13 2 45 36 55

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 64 20 4 0 0 12 1 96 0 85
2020 3 to 10 years in the federal public service 39 26 13 1 9 9 4 74 12 70
2020 11 to 20 years in the federal public service 34 28 12 7 4 15 1 73 13 83
2020 More than 20 years in the federal public service 29 33 26 9 3 0 0 63 12 36
2019 Less than 3 years in the federal public service 43 35 11 2 2 8 0 84 4 59
2019 3 to 10 years in the federal public service 28 39 18 6 2 7 0 72 8 52
2019 11 to 20 years in the federal public service 36 26 15 7 3 11 2 71 12 59
2019 More than 20 years in the federal public service 29 16 26 9 8 12 0 51 20 26
2018 Less than 3 years in the federal public service 46 14 13 11 0 16 0 72 13 39
2018 3 to 10 years in the federal public service 31 33 10 2 9 13 2 75 13 39
2018 11 to 20 years in the federal public service 25 22 20 9 2 16 5 60 14 47
2018 More than 20 years in the federal public service 23 42 8 11 5 10 0 73 18 22
2017 Less than 3 years in the federal public service 42 16 12 3 0 27 0 80 4 31
2017 3 to 10 years in the federal public service 50 24 12 2 5 4 2 80 7 43
2017 11 to 20 years in the federal public service 29 28 26 5 5 3 4 61 11 36
2017 More than 20 years in the federal public service 26 28 36 3 3 4 0 56 7 26
2014 3 to 10 years in the federal public service 29 26 13 13 8 11 0 61 24 74
2014 11 to 20 years in the federal public service 15 28 27 6 10 12 0 50 19 48
2014 More than 20 years in the federal public service 25 22 24 7 18 4 0 49 26 55
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 7 93 70
2020 11 to 20 years in the federal public service 0 100 82
2019 3 to 10 years in the federal public service 11 89 52
2019 11 to 20 years in the federal public service 10 90 59
2018 3 to 10 years in the federal public service 21 79 39
2018 11 to 20 years in the federal public service 11 89 47

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 34 7 5 0 0 41 13 90 0 85
2020 3 to 10 years in the federal public service 17 7 20 1 3 33 19 50 9 70
2020 11 to 20 years in the federal public service 15 16 15 5 2 40 7 58 14 82
2020 More than 20 years in the federal public service 25 14 31 3 9 20 0 48 14 36
2019 Less than 3 years in the federal public service 27 12 21 3 0 26 10 61 5 60
2019 3 to 10 years in the federal public service 14 20 15 2 6 36 8 60 13 52
2019 11 to 20 years in the federal public service 20 13 17 0 2 39 10 64 3 58
2019 More than 20 years in the federal public service 20 19 35 0 4 23 0 50 5 26
2018 Less than 3 years in the federal public service 36 12 23 0 0 24 6 67 0 39
2018 3 to 10 years in the federal public service 16 16 9 2 9 40 8 61 22 38
2018 11 to 20 years in the federal public service 14 22 17 0 4 34 8 64 7 47
2018 More than 20 years in the federal public service 19 30 18 0 11 22 0 63 14 22
2017 Less than 3 years in the federal public service 12 12 15 0 0 47 14 61 0 30
2017 3 to 10 years in the federal public service 10 16 16 0 3 39 15 59 7 43
2017 11 to 20 years in the federal public service 8 16 24 0 3 41 8 46 6 38
2017 More than 20 years in the federal public service 20 10 42 0 0 28 0 42 0 27
2014 3 to 10 years in the federal public service 21 14 8 1 3 40 14 74 8 74
2014 11 to 20 years in the federal public service 15 18 22 0 6 31 9 55 10 48
2014 More than 20 years in the federal public service 16 23 16 9 2 31 4 58 17 55

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 20 8 0 0 12 1 90 0 85
2020 3 to 10 years in the federal public service 37 24 17 3 4 10 4 72 8 70
2020 11 to 20 years in the federal public service 37 27 13 2 2 18 0 78 6 82
2020 More than 20 years in the federal public service 35 28 23 5 9 0 0 63 14 36
2019 Less than 3 years in the federal public service 48 26 19 0 0 5 2 79 0 60
2019 3 to 10 years in the federal public service 37 30 15 6 4 9 0 73 11 51
2019 11 to 20 years in the federal public service 36 34 17 0 2 10 2 79 2 59
2019 More than 20 years in the federal public service 32 21 27 0 4 16 0 63 4 26
2018 Less than 3 years in the federal public service 48 19 11 0 0 19 3 86 0 39
2018 3 to 10 years in the federal public service 42 25 7 2 11 13 0 76 15 39
2018 11 to 20 years in the federal public service 29 20 21 2 2 21 5 66 6 47
2018 More than 20 years in the federal public service 27 35 14 5 5 14 0 71 13 22
2017 Less than 3 years in the federal public service 30 38 9 0 0 21 3 89 0 31
2017 3 to 10 years in the federal public service 40 39 10 2 5 4 0 82 7 43
2017 11 to 20 years in the federal public service 20 42 21 0 3 11 4 72 3 38
2017 More than 20 years in the federal public service 26 26 28 3 0 17 0 62 3 27
2014 3 to 10 years in the federal public service 38 28 9 3 3 15 4 82 6 74
2014 11 to 20 years in the federal public service 23 31 23 2 2 18 0 66 5 48
2014 More than 20 years in the federal public service 30 22 22 6 5 14 0 62 13 55
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 71 8 8 5 5 0 4 82 10 85
2020 3 to 10 years in the federal public service 54 17 11 6 10 0 1 72 16 70
2020 11 to 20 years in the federal public service 55 15 18 2 6 0 4 72 9 83
2020 More than 20 years in the federal public service 47 22 14 6 12 0 0 69 18 36

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 20 9 5 2 0 1 83 7 84
2020 3 to 10 years in the federal public service 44 36 11 6 3 0 0 80 9 70
2020 11 to 20 years in the federal public service 52 25 16 1 5 0 1 78 6 83
2020 More than 20 years in the federal public service 63 22 9 3 3 0 0 86 6 36
2019 Less than 3 years in the federal public service 55 22 13 5 1 0 3 80 7 60
2019 3 to 10 years in the federal public service 49 23 18 4 4 0 2 74 8 52
2019 11 to 20 years in the federal public service 59 22 9 2 8 0 0 81 10 59
2019 More than 20 years in the federal public service 66 23 3 8 0 0 0 89 8 25
2018 Less than 3 years in the federal public service 46 27 15 8 5 0 0 73 13 39
2018 3 to 10 years in the federal public service 28 37 16 7 6 0 6 69 14 39
2018 11 to 20 years in the federal public service 41 29 11 9 5 0 4 74 15 47
2018 More than 20 years in the federal public service 56 26 12 5 0 0 0 82 5 22
2017 Less than 3 years in the federal public service 28 29 22 14 4 0 3 59 19 31
2017 3 to 10 years in the federal public service 41 29 15 2 8 0 6 74 10 42
2017 11 to 20 years in the federal public service 42 21 18 5 14 0 0 64 18 38
2017 More than 20 years in the federal public service 40 30 20 4 3 0 4 72 7 27

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 29 20 6 1 0 1 72 7 84
2020 3 to 10 years in the federal public service 14 30 21 21 13 0 0 44 34 70
2020 11 to 20 years in the federal public service 11 17 37 22 11 0 1 28 34 83
2020 More than 20 years in the federal public service 14 11 31 24 20 0 0 25 44 36
2019 Less than 3 years in the federal public service 58 22 11 4 3 0 1 81 7 60
2019 3 to 10 years in the federal public service 34 22 18 15 11 0 0 56 26 52
2019 11 to 20 years in the federal public service 9 39 18 17 17 0 0 48 34 59
2019 More than 20 years in the federal public service 23 16 17 19 25 0 0 39 45 25
2018 Less than 3 years in the federal public service 26 30 23 19 2 0 0 56 21 39
2018 3 to 10 years in the federal public service 11 27 38 15 8 0 0 39 23 39
2018 11 to 20 years in the federal public service 6 22 25 12 35 0 0 28 47 48
2018 More than 20 years in the federal public service 15 13 26 13 33 0 0 28 46 22
2017 Less than 3 years in the federal public service 38 23 25 8 3 0 3 63 11 31
2017 3 to 10 years in the federal public service 26 26 24 13 12 0 0 52 24 43
2017 11 to 20 years in the federal public service 5 29 16 33 18 0 0 33 51 38
2017 More than 20 years in the federal public service 3 5 31 32 23 3 4 8 59 27

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 24 14 6 1 0 1 79 7 85
2020 3 to 10 years in the federal public service 29 29 21 13 8 0 0 57 21 70
2020 11 to 20 years in the federal public service 17 23 28 25 6 0 1 40 32 83
2020 More than 20 years in the federal public service 17 19 26 21 17 0 0 36 38 36
2019 Less than 3 years in the federal public service 59 26 8 1 1 2 3 89 3 60
2019 3 to 10 years in the federal public service 34 31 15 8 8 2 2 68 16 52
2019 11 to 20 years in the federal public service 27 20 25 14 14 0 0 47 28 59
2019 More than 20 years in the federal public service 23 17 29 12 21 0 0 39 32 25
2018 Less than 3 years in the federal public service 38 20 24 10 5 3 0 60 16 39
2018 3 to 10 years in the federal public service 31 23 22 14 7 0 2 56 21 39
2018 11 to 20 years in the federal public service 16 16 22 21 25 0 0 31 46 47
2018 More than 20 years in the federal public service 15 5 25 23 31 0 0 21 54 22
2017 Less than 3 years in the federal public service 53 33 9 0 3 0 3 88 3 31
2017 3 to 10 years in the federal public service 26 36 18 7 13 0 0 63 20 42
2017 11 to 20 years in the federal public service 8 27 25 21 18 0 0 35 40 38
2017 More than 20 years in the federal public service 3 9 34 27 21 0 7 12 52 27

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 23 12 4 2 0 1 82 6 85
2020 3 to 10 years in the federal public service 29 28 13 17 11 0 1 57 29 69
2020 11 to 20 years in the federal public service 16 16 34 20 10 2 2 34 31 82
2020 More than 20 years in the federal public service 15 19 28 14 25 0 0 34 38 36
2019 Less than 3 years in the federal public service 59 21 11 3 5 0 2 81 8 58
2019 3 to 10 years in the federal public service 32 30 17 6 15 0 0 62 21 52
2019 11 to 20 years in the federal public service 14 23 18 22 23 0 0 37 45 58
2019 More than 20 years in the federal public service 8 36 14 16 21 0 5 46 39 25
2018 Less than 3 years in the federal public service 27 13 36 14 7 0 3 41 22 39
2018 3 to 10 years in the federal public service 20 13 30 19 18 0 0 33 37 38
2018 11 to 20 years in the federal public service 11 17 19 22 30 0 0 29 52 47
2018 More than 20 years in the federal public service 11 18 13 9 44 0 4 31 55 21
2017 Less than 3 years in the federal public service 30 33 15 17 3 0 3 64 20 31
2017 3 to 10 years in the federal public service 28 19 19 19 15 0 0 47 35 43
2017 11 to 20 years in the federal public service 16 11 26 23 21 0 2 27 45 38
2017 More than 20 years in the federal public service 10 17 15 25 29 0 4 28 57 27

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 71 15 10 0 1 0 2 89 1 84
2020 3 to 10 years in the federal public service 49 24 17 4 3 0 3 75 7 70
2020 11 to 20 years in the federal public service 39 31 16 8 2 1 2 73 11 82
2020 More than 20 years in the federal public service 31 11 25 22 9 0 3 43 31 36
2019 Less than 3 years in the federal public service 72 18 5 0 0 0 5 95 0 58
2019 3 to 10 years in the federal public service 57 26 12 2 2 0 2 85 4 52
2019 11 to 20 years in the federal public service 43 24 14 8 9 0 3 68 17 59
2019 More than 20 years in the federal public service 44 11 13 4 24 0 4 58 29 25
2018 Less than 3 years in the federal public service 65 14 14 3 0 0 5 83 3 38
2018 3 to 10 years in the federal public service 53 20 17 3 3 0 5 77 5 37
2018 11 to 20 years in the federal public service 28 27 17 8 17 0 3 57 26 47
2018 More than 20 years in the federal public service 20 19 16 17 19 0 9 43 40 21
2017 Less than 3 years in the federal public service 70 21 6 0 0 0 3 94 0 31
2017 3 to 10 years in the federal public service 55 18 15 0 5 0 8 79 5 43
2017 11 to 20 years in the federal public service 34 30 17 17 0 0 3 66 17 37
2017 More than 20 years in the federal public service 15 25 24 6 17 0 14 46 26 27

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 17 15 6 4 0 0 75 9 85
2020 3 to 10 years in the federal public service 37 30 17 10 6 0 0 67 16 70
2020 11 to 20 years in the federal public service 32 23 19 14 10 0 1 56 24 83
2020 More than 20 years in the federal public service 33 14 36 11 3 0 3 49 15 36
2019 Less than 3 years in the federal public service 64 18 12 4 0 0 1 84 4 60
2019 3 to 10 years in the federal public service 47 30 14 6 4 0 0 77 9 52
2019 11 to 20 years in the federal public service 31 37 16 8 9 0 0 67 17 59
2019 More than 20 years in the federal public service 51 12 13 3 17 0 4 65 21 25
2018 Less than 3 years in the federal public service 52 33 10 5 0 0 0 85 5 39
2018 3 to 10 years in the federal public service 37 25 25 8 5 0 0 62 13 39
2018 11 to 20 years in the federal public service 22 24 19 13 22 0 0 47 35 46
2018 More than 20 years in the federal public service 28 19 4 26 19 0 4 49 46 22
2017 Less than 3 years in the federal public service 43 51 3 3 0 0 0 94 3 30
2017 3 to 10 years in the federal public service 47 26 19 3 3 0 2 75 6 43
2017 11 to 20 years in the federal public service 28 35 15 8 14 0 0 63 22 38
2017 More than 20 years in the federal public service 22 29 21 13 10 0 4 53 25 27

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 19 11 6 6 1 6 76 13 84
2020 3 to 10 years in the federal public service 49 17 11 4 6 1 11 75 11 70
2020 11 to 20 years in the federal public service 29 23 19 10 13 0 6 55 24 83
2020 More than 20 years in the federal public service 44 17 27 3 9 0 0 61 12 36

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 69 19 7 0 1 1 2 91 1 84
2020 3 to 10 years in the federal public service 30 36 19 9 6 1 0 67 15 70
2020 11 to 20 years in the federal public service 33 33 21 9 1 0 4 68 11 83
2020 More than 20 years in the federal public service 38 22 23 11 6 0 0 60 17 36
2019 Less than 3 years in the federal public service 59 25 7 1 4 0 3 87 6 60
2019 3 to 10 years in the federal public service 37 33 19 6 4 2 0 71 10 52
2019 11 to 20 years in the federal public service 37 29 19 3 9 0 2 68 13 58
2019 More than 20 years in the federal public service 27 27 24 8 10 5 0 57 18 25
2018 Less than 3 years in the federal public service 48 29 23 0 0 0 0 77 0 38
2018 3 to 10 years in the federal public service 24 41 19 10 6 0 0 65 16 38
2018 11 to 20 years in the federal public service 31 27 25 8 9 0 0 58 17 46
2018 More than 20 years in the federal public service 27 14 30 10 15 0 4 43 26 22
2017 Less than 3 years in the federal public service 61 30 6 3 0 0 0 91 3 30
2017 3 to 10 years in the federal public service 28 39 17 10 4 0 2 69 14 43
2017 11 to 20 years in the federal public service 36 27 19 13 6 0 0 62 19 38
2017 More than 20 years in the federal public service 35 23 25 9 3 0 4 61 13 27

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 36 11 2 0 0 1 87 2 83
2020 3 to 10 years in the federal public service 19 39 17 16 10 0 0 57 26 70
2020 11 to 20 years in the federal public service 17 35 28 16 2 1 1 53 19 83
2020 More than 20 years in the federal public service 20 37 21 17 6 0 0 56 23 36
2019 Less than 3 years in the federal public service 44 33 8 9 3 0 3 80 12 59
2019 3 to 10 years in the federal public service 21 47 17 9 6 0 0 68 15 52
2019 11 to 20 years in the federal public service 25 25 17 17 14 0 2 51 32 58
2019 More than 20 years in the federal public service 20 30 26 6 17 0 0 50 24 25
2018 Less than 3 years in the federal public service 36 34 20 8 2 0 0 70 10 39
2018 3 to 10 years in the federal public service 19 18 35 11 13 0 2 39 25 38
2018 11 to 20 years in the federal public service 24 16 20 22 19 0 0 40 41 47
2018 More than 20 years in the federal public service 11 23 25 8 33 0 0 34 41 22
2017 Less than 3 years in the federal public service 45 40 9 6 0 0 0 85 6 30
2017 3 to 10 years in the federal public service 18 34 20 17 9 0 2 54 26 43
2017 11 to 20 years in the federal public service 8 33 19 22 16 0 2 42 39 38
2017 More than 20 years in the federal public service 6 30 35 11 11 0 7 39 23 27

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 24 14 2 1 0 1 82 4 84
2020 3 to 10 years in the federal public service 28 32 20 12 7 1 0 61 19 70
2020 11 to 20 years in the federal public service 37 32 17 10 1 2 0 71 11 83
2020 More than 20 years in the federal public service 40 28 23 3 6 0 0 68 9 35
2019 Less than 3 years in the federal public service 48 28 14 4 6 0 1 77 10 59
2019 3 to 10 years in the federal public service 32 31 17 14 6 0 0 63 19 52
2019 11 to 20 years in the federal public service 38 32 10 12 7 0 0 70 19 58
2019 More than 20 years in the federal public service 25 32 23 8 13 0 0 57 21 25
2018 Less than 3 years in the federal public service 49 25 12 11 2 0 0 75 14 39
2018 3 to 10 years in the federal public service 23 29 23 8 14 2 0 53 23 38
2018 11 to 20 years in the federal public service 29 22 15 20 11 0 2 53 32 47
2018 More than 20 years in the federal public service 15 30 22 18 15 0 0 45 33 22
2017 Less than 3 years in the federal public service 34 44 12 3 6 0 0 79 9 30
2017 3 to 10 years in the federal public service 28 32 15 13 8 0 5 63 22 43
2017 11 to 20 years in the federal public service 28 23 24 8 14 0 2 52 23 38
2017 More than 20 years in the federal public service 40 7 29 4 14 0 7 50 19 27

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 70 20 4 2 1 0 2 93 4 84
2020 3 to 10 years in the federal public service 47 23 10 11 9 0 0 70 20 70
2020 11 to 20 years in the federal public service 51 20 18 7 2 1 0 72 10 83
2020 More than 20 years in the federal public service 50 31 11 3 6 0 0 80 8 36
2019 Less than 3 years in the federal public service 60 23 10 2 3 0 1 84 5 60
2019 3 to 10 years in the federal public service 59 16 14 6 6 0 0 75 11 52
2019 11 to 20 years in the federal public service 55 29 4 9 4 0 0 84 12 57
2019 More than 20 years in the federal public service 35 32 13 12 8 0 0 66 20 25

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 32 28 20 10 7 1 1 62 17 84
2020 3 to 10 years in the federal public service 24 30 23 11 12 0 0 54 23 70
2020 11 to 20 years in the federal public service 22 31 27 14 5 0 1 54 19 83
2020 More than 20 years in the federal public service 41 28 17 14 0 0 0 69 14 36

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 28 13 10 1 0 2 75 11 84
2020 3 to 10 years in the federal public service 34 31 19 4 11 0 0 66 16 70
2020 11 to 20 years in the federal public service 31 33 23 9 2 0 1 65 12 83
2020 More than 20 years in the federal public service 36 31 24 3 6 0 0 67 9 36
2019 Less than 3 years in the federal public service 48 35 7 3 5 0 1 85 8 59
2019 3 to 10 years in the federal public service 60 23 9 6 2 0 0 83 8 52
2019 11 to 20 years in the federal public service 44 31 12 12 2 0 0 75 14 58
2019 More than 20 years in the federal public service 34 24 28 5 8 0 0 58 14 25
2018 Less than 3 years in the federal public service 42 36 14 3 5 0 0 78 8 39
2018 3 to 10 years in the federal public service 32 30 27 8 3 0 0 62 11 38
2018 11 to 20 years in the federal public service 45 20 15 13 8 0 0 65 20 47
2018 More than 20 years in the federal public service 33 22 32 8 5 0 0 54 14 22
2017 Less than 3 years in the federal public service 56 30 5 9 0 0 0 85 9 30
2017 3 to 10 years in the federal public service 49 29 11 6 3 0 2 79 9 43
2017 11 to 20 years in the federal public service 29 23 22 18 8 0 0 52 26 38
2017 More than 20 years in the federal public service 26 18 21 15 8 5 7 50 26 27

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 65 21 10 1 1 0 1 88 2 84
2020 3 to 10 years in the federal public service 56 31 7 1 4 0 0 87 6 70
2020 11 to 20 years in the federal public service 53 23 15 4 0 0 5 81 4 82
2020 More than 20 years in the federal public service 66 26 6 3 0 0 0 92 3 35
2019 Less than 3 years in the federal public service 62 25 5 2 4 0 1 88 6 60
2019 3 to 10 years in the federal public service 78 17 2 2 2 0 0 95 4 52
2019 11 to 20 years in the federal public service 74 14 9 2 2 0 0 88 3 58
2019 More than 20 years in the federal public service 84 12 4 0 0 0 0 96 0 25
2018 Less than 3 years in the federal public service 49 33 11 5 3 0 0 82 7 39
2018 3 to 10 years in the federal public service 74 16 5 0 3 0 2 92 3 38
2018 11 to 20 years in the federal public service 70 8 6 2 11 0 2 80 14 47
2018 More than 20 years in the federal public service 76 9 10 5 0 0 0 85 5 22
2017 Less than 3 years in the federal public service 79 15 3 3 0 0 0 94 3 31
2017 3 to 10 years in the federal public service 77 18 3 0 0 0 2 97 0 43
2017 11 to 20 years in the federal public service 75 12 6 5 0 0 2 89 5 38
2017 More than 20 years in the federal public service 60 20 4 0 5 0 12 90 5 27

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 34 11 4 0 0 1 85 4 83
2020 3 to 10 years in the federal public service 43 33 16 6 3 0 0 76 9 70
2020 11 to 20 years in the federal public service 51 29 15 5 0 0 0 80 5 81
2020 More than 20 years in the federal public service 36 37 15 9 3 0 0 73 12 35

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 79 12 0 2 0 1 6 97 3 84
2020 3 to 10 years in the federal public service 68 15 7 0 1 1 7 90 2 69
2020 11 to 20 years in the federal public service 79 4 6 0 0 1 10 93 0 82
2020 More than 20 years in the federal public service 76 15 3 0 0 0 6 97 0 35
2019 Less than 3 years in the federal public service 84 5 3 0 1 0 6 95 2 59
2019 3 to 10 years in the federal public service 82 8 0 2 2 0 6 96 4 51
2019 11 to 20 years in the federal public service 85 5 2 0 2 0 7 97 2 58
2019 More than 20 years in the federal public service 79 4 5 0 0 4 8 94 0 25
2018 Less than 3 years in the federal public service 82 10 5 0 0 0 3 95 0 39
2018 3 to 10 years in the federal public service 78 13 3 3 0 0 3 94 3 37
2018 11 to 20 years in the federal public service 81 2 2 2 4 0 9 91 6 46
2018 More than 20 years in the federal public service 76 10 0 4 0 5 4 95 5 22

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 89 0 0 2 1 1 6 96 4 82
2020 3 to 10 years in the federal public service 73 13 4 0 9 0 0 87 9 68
2020 11 to 20 years in the federal public service 83 4 6 4 0 1 2 90 4 81
2020 More than 20 years in the federal public service 74 6 8 6 6 0 0 80 12 35
2019 Less than 3 years in the federal public service 80 9 2 1 3 0 5 93 5 59
2019 3 to 10 years in the federal public service 72 10 6 4 4 0 4 86 8 51
2019 11 to 20 years in the federal public service 67 8 14 2 5 2 2 78 7 58
2019 More than 20 years in the federal public service 69 16 3 0 8 0 4 88 8 26
2018 Less than 3 years in the federal public service 74 18 0 0 5 0 2 95 5 39
2018 3 to 10 years in the federal public service 62 16 13 0 6 0 2 81 6 38
2018 11 to 20 years in the federal public service 78 6 2 0 9 0 4 88 9 47
2018 More than 20 years in the federal public service 68 0 9 9 5 0 9 74 16 22
2017 Less than 3 years in the federal public service 86 11 0 0 3 0 0 97 3 31
2017 3 to 10 years in the federal public service 83 5 4 3 0 0 5 92 3 42
2017 11 to 20 years in the federal public service 70 12 0 5 8 2 4 87 13 38
2017 More than 20 years in the federal public service 72 15 10 0 0 0 4 90 0 27

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 80 8 3 2 0 1 5 94 3 84
2020 3 to 10 years in the federal public service 62 22 13 1 1 0 0 84 3 70
2020 11 to 20 years in the federal public service 73 15 6 4 0 1 1 90 4 82
2020 More than 20 years in the federal public service 77 9 6 9 0 0 0 85 9 35
2019 Less than 3 years in the federal public service 70 18 3 3 0 0 5 93 4 60
2019 3 to 10 years in the federal public service 66 15 13 2 2 0 2 83 4 52
2019 11 to 20 years in the federal public service 59 27 8 0 6 0 0 86 6 58
2019 More than 20 years in the federal public service 66 22 0 4 0 0 8 96 4 26
2018 Less than 3 years in the federal public service 63 24 6 5 0 0 2 89 5 39
2018 3 to 10 years in the federal public service 66 21 7 0 0 3 2 92 0 39
2018 11 to 20 years in the federal public service 43 39 8 4 3 0 2 84 8 48
2018 More than 20 years in the federal public service 51 18 18 4 4 0 4 72 9 22
2017 Less than 3 years in the federal public service 85 10 3 3 0 0 0 94 3 31
2017 3 to 10 years in the federal public service 65 24 6 2 0 0 2 91 2 43
2017 11 to 20 years in the federal public service 58 24 3 5 5 0 6 87 10 38
2017 More than 20 years in the federal public service 51 22 16 4 3 0 4 77 7 27

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 86 4 2 1 1 1 5 95 3 84
2020 3 to 10 years in the federal public service 60 17 9 6 9 0 0 77 14 70
2020 11 to 20 years in the federal public service 66 15 12 5 1 1 0 82 6 81
2020 More than 20 years in the federal public service 66 17 3 8 6 0 0 83 14 35
2019 Less than 3 years in the federal public service 79 7 6 3 2 0 3 88 5 58
2019 3 to 10 years in the federal public service 63 13 6 8 9 0 2 77 17 52
2019 11 to 20 years in the federal public service 52 34 5 2 5 0 2 88 7 59
2019 More than 20 years in the federal public service 51 14 12 4 11 0 8 71 16 26
2018 Less than 3 years in the federal public service 77 13 3 0 5 0 2 92 5 39
2018 3 to 10 years in the federal public service 52 14 17 7 8 0 2 67 16 39
2018 11 to 20 years in the federal public service 42 27 12 10 6 0 2 70 17 48
2018 More than 20 years in the federal public service 40 26 10 4 15 0 4 69 20 21
2017 Less than 3 years in the federal public service 88 6 3 3 0 0 0 94 3 31
2017 3 to 10 years in the federal public service 71 20 2 4 0 0 2 94 4 43
2017 11 to 20 years in the federal public service 64 17 5 2 8 0 4 85 10 38
2017 More than 20 years in the federal public service 57 11 21 8 0 0 4 70 8 27

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 70 1 1 1 0 1 26 97 2 83
2020 3 to 10 years in the federal public service 67 7 4 0 1 0 20 93 2 70
2020 11 to 20 years in the federal public service 66 16 6 0 0 0 12 93 0 82
2020 More than 20 years in the federal public service 63 17 6 6 3 0 6 85 9 35
2019 Less than 3 years in the federal public service 79 5 0 2 0 0 14 98 2 60
2019 3 to 10 years in the federal public service 64 8 4 2 0 0 22 92 2 50
2019 11 to 20 years in the federal public service 50 11 6 0 2 2 29 88 2 59
2019 More than 20 years in the federal public service 69 11 0 0 3 0 17 96 4 25
2018 Less than 3 years in the federal public service 80 7 0 0 0 0 14 100 0 38
2018 3 to 10 years in the federal public service 61 8 0 0 0 3 28 100 0 39
2018 11 to 20 years in the federal public service 41 24 7 0 2 0 27 88 3 45
2018 More than 20 years in the federal public service 66 12 9 4 0 0 10 86 5 22
2017 Less than 3 years in the federal public service 75 6 6 3 0 0 10 90 3 31
2017 3 to 10 years in the federal public service 69 8 0 2 0 0 21 97 3 42
2017 11 to 20 years in the federal public service 48 22 0 2 0 0 28 97 3 38
2017 More than 20 years in the federal public service 26 13 12 0 0 0 49 76 0 27

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 81 7 2 1 0 4 5 96 1 85
2020 3 to 10 years in the federal public service 73 10 7 1 1 0 7 89 3 70
2020 11 to 20 years in the federal public service 75 13 5 2 1 0 4 91 4 83
2020 More than 20 years in the federal public service 70 17 11 3 0 0 0 86 3 36
2019 Less than 3 years in the federal public service 82 5 4 1 0 0 8 94 2 60
2019 3 to 10 years in the federal public service 71 12 10 0 0 0 7 89 0 51
2019 11 to 20 years in the federal public service 78 12 4 2 0 0 5 94 2 59
2019 More than 20 years in the federal public service 80 8 4 0 0 0 9 96 0 25
2018 Less than 3 years in the federal public service 67 12 10 0 3 3 6 86 3 39
2018 3 to 10 years in the federal public service 68 15 5 2 2 0 7 89 5 38
2018 11 to 20 years in the federal public service 58 17 12 2 3 0 8 82 5 47
2018 More than 20 years in the federal public service 78 4 4 4 0 0 10 91 5 22
2017 Less than 3 years in the federal public service 85 6 0 6 3 0 0 91 9 31
2017 3 to 10 years in the federal public service 76 12 5 0 2 0 5 92 3 43
2017 11 to 20 years in the federal public service 59 30 8 0 0 0 4 92 0 38
2017 More than 20 years in the federal public service 65 16 9 3 3 0 4 85 6 27

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 19 19 24 17 21 0 1 38 38 85
2020 3 to 10 years in the federal public service 50 17 16 3 7 0 7 72 11 70
2020 11 to 20 years in the federal public service 75 13 4 2 4 0 2 90 6 83
2020 More than 20 years in the federal public service 83 8 3 3 0 0 3 94 3 36
2019 Less than 3 years in the federal public service 48 11 16 3 18 0 3 62 22 60
2019 3 to 10 years in the federal public service 72 8 2 4 4 0 9 88 9 51
2019 11 to 20 years in the federal public service 80 8 5 5 2 0 0 88 6 59
2019 More than 20 years in the federal public service 82 0 8 0 0 0 10 91 0 25
2018 Less than 3 years in the federal public service 48 13 8 10 21 0 0 60 32 38
2018 3 to 10 years in the federal public service 58 15 5 6 7 0 10 81 13 39
2018 11 to 20 years in the federal public service 82 10 1 4 0 0 2 94 4 48
2018 More than 20 years in the federal public service 84 4 0 0 4 0 9 96 4 22
2017 Less than 3 years in the federal public service 45 9 23 3 20 0 0 54 23 31
2017 3 to 10 years in the federal public service 74 10 2 4 0 0 9 93 5 43
2017 11 to 20 years in the federal public service 70 11 8 0 5 0 6 87 5 38
2017 More than 20 years in the federal public service 64 16 4 7 0 5 4 88 8 27

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 27 9 4 1 0 1 86 5 85
2020 3 to 10 years in the federal public service 57 16 17 9 1 0 0 73 10 70
2020 11 to 20 years in the federal public service 45 40 10 2 1 0 2 86 4 83
2020 More than 20 years in the federal public service 61 14 20 3 0 0 3 76 3 36
2019 Less than 3 years in the federal public service 68 10 15 4 1 0 1 79 5 59
2019 3 to 10 years in the federal public service 65 14 7 7 2 0 4 82 10 51
2019 11 to 20 years in the federal public service 69 22 7 2 0 0 0 91 2 59
2019 More than 20 years in the federal public service 73 16 8 0 0 0 4 92 0 26
2018 Less than 3 years in the federal public service 60 23 15 3 0 0 0 82 3 39
2018 3 to 10 years in the federal public service 56 20 8 2 6 2 5 82 9 39
2018 11 to 20 years in the federal public service 55 25 10 2 3 0 4 84 5 48
2018 More than 20 years in the federal public service 77 6 9 0 0 0 9 90 0 21
2017 Less than 3 years in the federal public service 60 23 17 0 0 0 0 83 0 31
2017 3 to 10 years in the federal public service 64 27 5 2 0 0 2 93 2 43
2017 11 to 20 years in the federal public service 42 39 13 0 3 0 4 84 3 38
2017 More than 20 years in the federal public service 57 16 23 0 0 0 4 76 0 27

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 39 14 6 1 1 1 78 7 84
2020 3 to 10 years in the federal public service 41 35 14 6 4 0 0 75 10 69
2020 11 to 20 years in the federal public service 35 44 11 10 0 0 1 79 10 83
2020 More than 20 years in the federal public service 45 38 17 0 0 0 0 83 0 36

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 26 44 27 4 0 0 0 69 4 85
2020 3 to 10 years in the federal public service 14 41 24 13 7 0 0 56 20 70
2020 11 to 20 years in the federal public service 12 34 39 14 1 0 0 46 16 83
2020 More than 20 years in the federal public service 14 23 44 11 8 0 0 37 20 36
2019 Less than 3 years in the federal public service 31 44 20 3 1 0 0 76 4 60
2019 3 to 10 years in the federal public service 21 44 27 6 2 0 0 65 8 52
2019 11 to 20 years in the federal public service 15 25 43 17 0 0 0 40 17 59
2019 More than 20 years in the federal public service 19 30 19 22 9 0 0 50 31 26
2018 Less than 3 years in the federal public service 29 40 21 11 0 0 0 69 11 39
2018 3 to 10 years in the federal public service 15 30 42 7 5 0 0 45 12 39
2018 11 to 20 years in the federal public service 8 22 35 20 15 0 0 30 35 48
2018 More than 20 years in the federal public service 5 19 34 22 19 0 0 25 41 22
2017 Less than 3 years in the federal public service 27 47 19 6 0 0 0 74 6 31
2017 3 to 10 years in the federal public service 23 36 31 2 8 0 0 58 10 43
2017 11 to 20 years in the federal public service 8 17 42 24 10 0 0 24 34 38
2017 More than 20 years in the federal public service 4 10 58 8 20 0 0 14 28 27

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 2 6 35 30 27 0 0 57 8 84
2020 3 to 10 years in the federal public service 9 17 37 31 6 0 0 37 26 70
2020 11 to 20 years in the federal public service 5 22 53 17 4 0 0 20 26 83
2020 More than 20 years in the federal public service 8 22 39 19 11 0 0 31 31 36
2019 Less than 3 years in the federal public service 1 14 27 29 28 0 0 57 16 60
2019 3 to 10 years in the federal public service 10 14 42 24 11 0 0 34 24 50
2019 11 to 20 years in the federal public service 7 20 48 11 14 0 0 25 26 58
2019 More than 20 years in the federal public service 17 25 29 12 17 0 0 29 42 26
2018 Less than 3 years in the federal public service 6 7 25 36 26 0 0 62 13 39
2018 3 to 10 years in the federal public service 8 24 35 20 13 0 0 33 32 38
2018 11 to 20 years in the federal public service 26 13 43 11 6 0 0 18 39 47
2018 More than 20 years in the federal public service 27 22 35 10 5 0 0 15 49 22
2017 Less than 3 years in the federal public service 3 3 22 49 24 0 0 72 6 31
2017 3 to 10 years in the federal public service 12 7 35 32 14 0 0 46 19 43
2017 11 to 20 years in the federal public service 12 25 47 10 6 0 0 16 37 38
2017 More than 20 years in the federal public service 8 39 25 20 9 0 0 28 47 27

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 21 3 0 1 2 0 95 1 85
2020 3 to 10 years in the federal public service 46 31 11 9 3 0 0 77 11 70
2020 11 to 20 years in the federal public service 54 35 5 2 1 2 0 91 4 83
2020 More than 20 years in the federal public service 42 42 14 3 0 0 0 83 3 36
2019 Less than 3 years in the federal public service 58 30 6 1 0 5 0 92 2 60
2019 3 to 10 years in the federal public service 50 27 14 4 4 0 0 77 8 52
2019 11 to 20 years in the federal public service 32 42 19 2 0 5 0 78 2 59
2019 More than 20 years in the federal public service 29 46 17 0 4 4 0 78 4 26
2018 Less than 3 years in the federal public service 55 32 3 6 0 5 0 91 6 39
2018 3 to 10 years in the federal public service 45 28 16 2 9 0 0 72 11 38
2018 11 to 20 years in the federal public service 35 51 8 2 2 1 0 87 4 48
2018 More than 20 years in the federal public service 39 32 14 10 0 5 0 74 11 21
2017 Less than 3 years in the federal public service 49 28 7 7 6 3 0 79 13 31
2017 3 to 10 years in the federal public service 51 39 5 2 3 0 0 90 5 43
2017 11 to 20 years in the federal public service 36 39 16 7 2 0 0 75 9 38
2017 More than 20 years in the federal public service 56 30 14 0 0 0 0 86 0 27

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 66 26 2 2 0 4 0 95 2 84
2020 3 to 10 years in the federal public service 46 29 10 4 10 1 0 75 14 70
2020 11 to 20 years in the federal public service 42 39 12 4 1 2 0 83 5 83
2020 More than 20 years in the federal public service 46 31 8 8 6 0 0 77 14 36

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 19 11 7 4 4 1 78 11 85
2020 3 to 10 years in the federal public service 41 31 13 6 9 0 0 73 14 70
2020 11 to 20 years in the federal public service 33 35 13 11 5 2 0 70 16 83
2020 More than 20 years in the federal public service 44 28 9 11 8 0 0 72 19 36

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 66 20 6 2 0 4 2 91 3 85
2020 3 to 10 years in the federal public service 51 30 6 4 7 1 0 83 12 70
2020 11 to 20 years in the federal public service 53 26 7 7 1 6 0 84 9 83
2020 More than 20 years in the federal public service 45 38 6 8 3 0 0 83 11 35

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 66 23 6 0 1 4 0 93 1 85
2020 3 to 10 years in the federal public service 37 26 19 6 13 0 0 63 19 70
2020 11 to 20 years in the federal public service 32 37 22 7 1 0 0 70 8 83
2020 More than 20 years in the federal public service 36 42 9 8 6 0 0 77 14 36
2019 Less than 3 years in the federal public service 51 35 8 6 0 0 0 86 6 60
2019 3 to 10 years in the federal public service 33 37 13 10 6 2 0 71 16 52
2019 11 to 20 years in the federal public service 22 41 23 7 5 2 0 64 12 58
2019 More than 20 years in the federal public service 18 34 9 22 8 9 0 57 33 26
2018 Less than 3 years in the federal public service 47 43 8 2 0 0 0 89 2 39
2018 3 to 10 years in the federal public service 28 28 21 10 13 0 0 55 24 39
2018 11 to 20 years in the federal public service 16 39 4 29 10 2 0 56 40 48
2018 More than 20 years in the federal public service 24 30 21 10 15 0 0 54 25 22
2017 Less than 3 years in the federal public service 40 36 10 3 6 6 0 80 10 31
2017 3 to 10 years in the federal public service 26 31 18 12 7 6 0 61 20 43
2017 11 to 20 years in the federal public service 7 54 8 23 8 0 0 61 31 38
2017 More than 20 years in the federal public service 18 42 21 17 3 0 0 60 19 27

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 65 27 4 1 1 2 0 94 2 85
2020 3 to 10 years in the federal public service 63 20 7 6 3 1 0 84 9 70
2020 11 to 20 years in the federal public service 59 35 4 1 0 1 0 95 1 83
2020 More than 20 years in the federal public service 52 36 3 6 3 0 0 88 9 36

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 68 23 5 0 1 2 0 94 1 85
2020 3 to 10 years in the federal public service 64 23 9 1 1 1 0 88 3 70
2020 11 to 20 years in the federal public service 67 27 4 1 0 1 0 95 1 83
2020 More than 20 years in the federal public service 57 31 3 6 3 0 0 88 9 36

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 29 5 0 1 2 1 94 1 84
2020 3 to 10 years in the federal public service 57 27 8 3 3 1 0 86 6 70
2020 11 to 20 years in the federal public service 49 36 11 1 0 1 1 88 1 83
2020 More than 20 years in the federal public service 49 36 9 6 0 0 0 85 6 36

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 26 2 1 1 2 0 95 2 85
2020 3 to 10 years in the federal public service 60 27 8 1 1 1 0 88 3 70
2020 11 to 20 years in the federal public service 60 26 6 2 0 1 4 91 3 83
2020 More than 20 years in the federal public service 57 37 3 3 0 0 0 94 3 36

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 86 11 1 0 1 1 0 98 1 85
2020 3 to 10 years in the federal public service 81 13 1 1 0 3 0 97 1 70
2020 11 to 20 years in the federal public service 79 16 1 1 0 1 1 97 1 82
2020 More than 20 years in the federal public service 77 17 3 0 3 0 0 94 3 36

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 22 1 1 1 2 0 96 2 85
2020 3 to 10 years in the federal public service 46 36 11 3 1 1 1 84 4 70
2020 11 to 20 years in the federal public service 63 31 2 1 0 2 0 96 1 83
2020 More than 20 years in the federal public service 58 28 9 6 0 0 0 85 6 36

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 65 17 8 4 2 2 1 85 6 85
2020 3 to 10 years in the federal public service 54 29 9 1 7 0 0 83 9 70
2020 11 to 20 years in the federal public service 54 27 10 7 2 0 0 81 10 83
2020 More than 20 years in the federal public service 60 19 15 3 3 0 0 80 6 36

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 76 18 2 0 1 2 0 96 1 85
2020 3 to 10 years in the federal public service 64 23 10 0 3 0 0 87 3 70
2020 11 to 20 years in the federal public service 67 27 5 1 0 0 0 94 1 83
2020 More than 20 years in the federal public service 57 28 8 6 0 0 0 86 6 36

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 60 10 20 10 0 0 0 70 10 10
2020 11 to 20 years in the federal public service 23 54 11 8 0 4 0 80 8 26
2020 More than 20 years in the federal public service 36 35 12 17 0 0 0 71 17 25
2019 3 to 10 years in the federal public service 42 27 6 0 17 0 8 75 18 12
2019 11 to 20 years in the federal public service 42 43 6 5 0 0 5 89 5 20
2019 More than 20 years in the federal public service 35 29 6 12 10 0 8 69 24 14

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 100 0 10
2020 11 to 20 years in the federal public service 100 0 26
2020 More than 20 years in the federal public service 100 0 25

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 20 39 10 30 0 0 0 60 30 10
2020 11 to 20 years in the federal public service 31 35 19 15 0 0 0 66 15 26
2020 More than 20 years in the federal public service 32 32 8 20 8 0 0 64 28 25
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 12 88 84
2020 3 to 10 years in the federal public service 6 94 70
2020 11 to 20 years in the federal public service 8 92 83
2020 More than 20 years in the federal public service 12 88 36

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 6 94 84
2020 3 to 10 years in the federal public service 14 86 70
2020 11 to 20 years in the federal public service 18 82 83
2020 More than 20 years in the federal public service 6 94 36
2019 Less than 3 years in the federal public service 14 86 60
2019 3 to 10 years in the federal public service 17 83 52
2019 11 to 20 years in the federal public service 20 80 59
2019 More than 20 years in the federal public service 24 76 26
2017 3 to 10 years in the federal public service 19 81 43
2017 11 to 20 years in the federal public service 18 82 38
2014 3 to 10 years in the federal public service 12 88 74
2014 11 to 20 years in the federal public service 10 90 48
2014 More than 20 years in the federal public service 22 78 55

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 70 30 10
2020 11 to 20 years in the federal public service 47 53 15

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 80 20 10
2020 11 to 20 years in the federal public service 93 7 15
2019 11 to 20 years in the federal public service 75 25 12
2014 More than 20 years in the federal public service 67 33 12

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in the federal public service 64 29 7 0 0 0 0 93 0 14

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 65 24 2 2 0 1 5 95 3 85
2020 3 to 10 years in the federal public service 55 30 4 6 1 1 1 88 7 69
2020 11 to 20 years in the federal public service 57 27 11 2 0 2 1 86 3 83
2020 More than 20 years in the federal public service 61 11 15 5 3 0 5 76 9 36
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 7 71 16 6 91 9 85
2020 3 to 10 years in the federal public service 27 50 21 1 65 35 70
2020 11 to 20 years in the federal public service 21 65 15 0 76 24 83
2020 More than 20 years in the federal public service 11 74 15 0 87 13 36

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 58 42 19
2020 11 to 20 years in the federal public service 41 59 17

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 42 16 21 10 11 0 0 58 21 19
2020 11 to 20 years in the federal public service 35 30 17 6 6 0 6 69 13 17

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in the federal public service 15 5 21 16 16 5 21 28 43 19
2020 11 to 20 years in the federal public service 24 0 17 24 24 0 12 27 54 17

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 4 2 2 0 2 27 93 3 85
2020 3 to 10 years in the federal public service 47 21 10 9 1 3 9 77 11 70
2020 11 to 20 years in the federal public service 48 16 17 5 6 1 7 70 12 83
2020 More than 20 years in the federal public service 51 14 11 6 6 0 11 74 13 36
2019 Less than 3 years in the federal public service 58 8 11 5 5 0 13 75 11 59
2019 3 to 10 years in the federal public service 50 17 13 6 9 0 4 70 16 52
2019 11 to 20 years in the federal public service 50 11 12 17 5 0 5 64 23 59
2019 More than 20 years in the federal public service 65 19 0 4 3 0 8 92 8 26
2018 Less than 3 years in the federal public service 59 12 7 3 3 6 11 86 6 39
2018 3 to 10 years in the federal public service 45 15 10 8 10 0 11 67 21 39
2018 11 to 20 years in the federal public service 64 6 7 6 8 0 9 77 16 48
2018 More than 20 years in the federal public service 78 5 4 4 0 0 9 91 5 22
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