2020 Public Service Employee Survey Results for Public Safety Canada by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 26 52 6 15 1 0 0 77 16 282
2020 Non-supervisor 32 47 4 13 3 0 0 79 17 520

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 72 16 6 5 1 0 0 89 5 279
2020 Non-supervisor 75 17 3 2 3 1 1 92 5 519
2017 Supervisor 68 23 4 2 2 1 0 92 4 289
2017 Non-supervisor 69 21 5 1 2 1 1 91 3 511
2014 Supervisor 66 24 4 3 2 2 0 91 5 230
2014 Non-supervisor 67 22 5 3 1 0 1 90 5 537

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 36 35 11 15 3 0 0 71 18 282
2020 Non-supervisor 34 41 10 11 4 0 0 75 15 521
2019 Supervisor 44 34 4 9 9 0 0 78 18 271
2019 Non-supervisor 48 31 5 9 6 0 0 79 15 502
2017 Supervisor 40 38 7 9 7 0 0 77 16 291
2017 Non-supervisor 44 35 7 9 5 0 0 79 14 508
2014 Supervisor 47 31 4 13 6 0 0 77 18 230
2014 Non-supervisor 43 32 8 9 7 0 0 76 16 537

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 30 39 13 11 6 0 1 70 17 279
2020 Non-supervisor 31 37 16 10 5 0 1 68 16 517
2019 Supervisor 33 38 13 10 7 0 0 70 17 269
2019 Non-supervisor 28 37 13 15 7 0 0 65 22 499
2018 Supervisor 23 50 8 11 6 0 1 74 18 257
2018 Non-supervisor 24 42 10 16 7 0 0 67 23 451
2017 Supervisor 28 41 11 10 9 0 0 70 19 290
2017 Non-supervisor 25 40 11 15 8 0 0 66 24 511
2014 Supervisor 30 41 9 11 9 0 0 71 20 230
2014 Non-supervisor 21 36 13 20 9 0 1 58 29 537

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 41 40 11 5 2 0 0 82 8 277
2020 Non-supervisor 42 36 9 7 3 1 1 80 11 517
2019 Supervisor 50 32 10 5 2 0 0 82 8 271
2019 Non-supervisor 45 36 8 7 3 0 1 82 10 504
2017 Supervisor 48 40 3 4 3 0 0 89 8 290
2017 Non-supervisor 45 38 7 8 3 0 0 83 11 509
2014 Supervisor 45 34 9 9 1 1 0 80 10 229
2014 Non-supervisor 41 37 10 6 4 1 0 79 10 537

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 39 31 9 12 8 0 0 71 20 282
2020 Non-supervisor 47 29 9 11 3 1 1 77 14 518
2019 Supervisor 47 30 10 7 6 0 0 76 13 271
2019 Non-supervisor 50 30 8 7 4 0 0 81 11 500
2018 Supervisor 36 35 12 10 7 0 0 72 17 257
2018 Non-supervisor 42 32 11 11 5 0 0 74 16 449
2017 Supervisor 36 32 8 14 10 0 0 68 24 291
2017 Non-supervisor 43 32 8 9 7 1 0 75 16 511
2014 Supervisor 31 30 12 14 13 0 0 60 27 230
2014 Non-supervisor 33 35 11 10 10 0 1 69 20 536

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 42 41 8 7 2 0 0 83 10 282
2020 Non-supervisor 40 36 13 7 5 0 0 75 12 520
2019 Supervisor 49 35 9 4 3 0 0 84 7 271
2019 Non-supervisor 40 34 12 9 5 0 0 74 14 501
2018 Supervisor 37 46 6 8 4 0 0 83 11 256
2018 Non-supervisor 30 41 14 9 5 0 0 71 14 449
2017 Supervisor 39 43 6 9 4 0 0 82 13 291
2017 Non-supervisor 26 46 11 11 6 0 0 72 17 510
2014 Supervisor 38 37 12 8 5 0 0 74 13 230
2014 Non-supervisor 24 39 12 14 12 0 0 63 25 537

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 35 37 11 11 6 0 0 72 17 282
2020 Non-supervisor 39 37 12 8 4 0 1 76 12 520
2019 Supervisor 39 38 8 10 5 0 0 77 15 272
2019 Non-supervisor 38 32 14 8 8 0 0 70 16 503
2018 Supervisor 20 42 14 15 9 0 0 62 24 258
2018 Non-supervisor 34 29 12 15 9 1 0 64 24 451
2017 Supervisor 32 35 12 12 8 0 0 67 20 291
2017 Non-supervisor 31 37 11 12 8 0 0 68 21 511
2014 Supervisor 24 33 16 17 10 0 0 57 27 230
2014 Non-supervisor 22 32 16 14 16 0 0 54 30 537

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 37 40 10 7 6 0 0 77 13 280
2020 Non-supervisor 34 38 12 11 4 0 0 72 15 515
2019 Supervisor 32 44 8 12 5 0 0 75 17 270
2019 Non-supervisor 31 35 13 13 8 0 0 66 21 498
2018 Supervisor 26 42 14 9 8 0 0 69 17 258
2018 Non-supervisor 29 34 14 17 6 0 0 63 23 450
2017 Supervisor 26 46 9 14 6 0 0 71 20 290
2017 Non-supervisor 23 44 10 14 8 0 1 68 23 511

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 58 32 4 3 2 0 0 90 6 279
2020 Non-supervisor 45 35 11 6 2 0 0 80 9 521
2019 Supervisor 54 33 7 2 3 0 0 88 5 270
2019 Non-supervisor 44 38 7 4 5 0 0 83 10 500
2018 Supervisor 46 40 8 4 2 0 0 86 6 257
2018 Non-supervisor 41 38 12 7 3 0 0 79 9 451
2017 Supervisor 46 38 5 7 3 0 0 84 10 291
2017 Non-supervisor 38 36 10 8 5 1 0 76 14 511
2014 Supervisor 45 36 9 7 3 0 0 81 10 230
2014 Non-supervisor 32 36 13 12 6 0 0 69 18 536

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 38 36 10 11 5 0 0 74 16 282
2020 Non-supervisor 39 34 13 9 5 0 0 73 14 519
2019 Supervisor 42 37 8 7 5 0 0 80 12 272
2019 Non-supervisor 36 34 12 9 9 0 0 70 17 501
2018 Supervisor 30 39 13 12 6 0 0 69 17 258
2018 Non-supervisor 32 35 11 13 8 0 0 67 22 447
2017 Supervisor 33 38 9 12 9 0 0 71 20 291
2017 Non-supervisor 32 35 13 11 9 0 0 67 20 511

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 59 31 5 3 1 0 0 91 4 278
2020 Non-supervisor 50 30 11 5 3 0 0 80 8 516
2019 Supervisor 62 30 4 2 2 0 0 92 4 271
2019 Non-supervisor 49 33 13 3 2 0 0 82 5 502
2018 Supervisor 56 37 6 2 0 0 0 92 2 254
2018 Non-supervisor 46 35 14 3 3 0 0 81 6 449
2017 Supervisor 59 31 6 3 1 0 0 90 4 290
2017 Non-supervisor 42 39 10 6 3 0 0 81 9 511
2014 Supervisor 65 27 6 2 1 0 0 91 3 229
2014 Non-supervisor 52 28 11 3 4 1 0 80 8 537

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 41 39 11 6 4 0 0 80 9 279
2020 Non-supervisor 34 38 13 11 3 1 0 72 15 516
2019 Supervisor 43 40 8 6 2 0 0 84 9 271
2019 Non-supervisor 31 41 12 9 7 1 0 72 16 501
2018 Supervisor 32 43 8 12 5 0 0 75 17 257
2018 Non-supervisor 28 39 13 13 7 0 0 67 20 449
2017 Supervisor 39 38 9 8 4 0 0 78 13 289
2017 Non-supervisor 30 39 12 11 7 0 0 69 19 509
2014 Supervisor 36 38 7 10 9 0 0 74 19 230
2014 Non-supervisor 20 39 14 15 12 0 0 58 27 537

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 47 30 12 7 4 0 0 78 11 281
2020 Non-supervisor 39 34 15 7 4 0 0 74 11 518
2019 Supervisor 43 35 11 7 3 0 0 79 10 272
2019 Non-supervisor 38 34 13 8 8 0 0 72 15 503
2018 Supervisor 33 40 12 9 5 0 0 74 14 255
2018 Non-supervisor 34 35 15 11 6 0 0 68 17 446
2017 Supervisor 39 35 11 9 6 0 0 74 15 290
2017 Non-supervisor 36 32 15 9 8 0 0 68 17 511
2014 Supervisor 37 30 11 10 10 0 0 68 21 230
2014 Non-supervisor 27 35 14 12 11 0 0 62 24 536

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 38 36 10 11 4 0 1 75 15 281
2020 Non-supervisor 36 39 12 8 4 1 1 76 12 514
2019 Supervisor 35 42 10 9 4 0 0 77 13 267
2019 Non-supervisor 34 37 13 8 6 1 1 72 15 497
2018 Supervisor 27 40 13 12 7 0 1 67 19 257
2018 Non-supervisor 31 34 14 13 7 0 1 66 20 448
2017 Supervisor 34 38 8 13 6 0 0 73 19 289
2017 Non-supervisor 31 39 12 9 8 1 1 71 17 509
2014 Supervisor 31 32 12 14 10 0 0 64 24 230
2014 Non-supervisor 28 35 15 13 8 0 0 63 21 537

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 48 37 8 4 3 0 0 84 7 282
2020 Non-supervisor 42 37 9 7 4 0 0 79 11 518
2019 Supervisor 50 32 10 5 4 0 0 82 8 270
2019 Non-supervisor 43 35 10 7 4 0 0 78 12 504
2018 Supervisor 36 46 10 6 2 0 0 83 8 257
2018 Non-supervisor 35 39 14 8 4 0 0 74 12 451
2017 Supervisor 42 37 8 8 4 0 0 79 12 286
2017 Non-supervisor 34 39 12 9 6 0 0 73 15 511
2014 Supervisor 41 33 12 10 4 0 0 74 14 230
2014 Non-supervisor 29 39 14 9 10 0 0 68 18 537

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 17 25 22 20 17 0 0 42 36 282
2020 Non-supervisor 33 38 19 6 4 0 0 71 10 517
2019 Supervisor 18 33 20 17 12 0 0 52 29 270
2019 Non-supervisor 39 35 19 5 1 0 0 75 6 500
2018 Supervisor 14 32 24 14 15 0 0 47 29 260
2018 Non-supervisor 33 34 21 7 5 0 0 67 12 451
2017 Supervisor 15 29 26 17 12 0 1 44 30 291
2017 Non-supervisor 35 37 16 7 3 0 1 73 10 511
2014 Supervisor 16 25 23 19 17 0 0 41 36 230
2014 Non-supervisor 33 37 17 7 5 0 1 71 12 536

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 9 24 42 18 6 1 0 23 34 281
2020 Non-supervisor 10 24 36 20 8 1 1 29 35 519
2019 Supervisor 10 32 38 15 5 0 0 20 42 270
2019 Non-supervisor 11 20 40 17 9 1 1 27 32 502
2018 Supervisor 15 35 34 11 4 0 0 16 50 260
2018 Non-supervisor 13 24 38 18 5 0 1 24 37 449
2017 Supervisor 16 30 40 11 3 1 0 14 46 290
2017 Non-supervisor 13 25 39 14 5 1 3 20 40 510
2014 Supervisor 15 28 41 14 2 0 0 16 43 230
2014 Non-supervisor 17 25 35 15 6 1 1 22 43 537

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 8 21 26 33 11 1 0 45 29 281
2020 Non-supervisor 8 16 27 28 17 2 2 47 25 517
2019 Supervisor 14 27 29 20 10 0 0 30 41 271
2019 Non-supervisor 13 20 25 23 15 2 2 39 35 499
2018 Supervisor 20 27 25 21 6 1 0 27 48 260
2018 Non-supervisor 16 23 28 20 10 2 1 31 41 448
2017 Supervisor 13 29 27 22 7 1 1 30 43 290
2017 Non-supervisor 15 18 29 20 12 3 3 34 35 508
2014 Supervisor 21 28 28 15 6 1 0 22 49 229
2014 Non-supervisor 22 27 27 12 8 3 1 21 51 537

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 16 25 35 19 6 0 0 25 40 280
2020 Non-supervisor 15 23 32 19 8 2 2 27 39 518
2019 Supervisor 18 24 33 20 5 0 1 25 42 271
2019 Non-supervisor 18 24 31 17 6 2 2 24 43 502
2018 Supervisor 25 28 27 17 3 0 0 20 53 258
2018 Non-supervisor 22 22 32 14 6 1 2 20 46 446
2017 Supervisor 21 26 29 19 5 0 0 24 47 290
2017 Non-supervisor 23 22 31 13 4 2 4 19 48 509
2014 Supervisor 25 29 29 12 4 1 0 17 54 230
2014 Non-supervisor 31 26 25 10 4 1 2 15 59 537

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 15 27 33 20 5 0 0 25 42 281
2020 Non-supervisor 10 19 30 26 11 1 2 39 30 514
2019 Supervisor 14 22 42 16 6 0 0 23 36 266
2019 Non-supervisor 7 19 33 26 12 1 2 39 27 499
2018 Supervisor 20 28 36 15 1 0 0 16 48 258
2018 Non-supervisor 14 18 35 21 11 1 1 32 32 447
2017 Supervisor 17 31 35 12 5 0 0 17 48 289
2017 Non-supervisor 15 22 30 21 8 1 3 31 38 506
2014 Supervisor 22 30 32 10 4 1 0 15 53 230
2014 Non-supervisor 15 23 32 20 8 1 1 28 38 537

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 31 21 30 13 4 0 1 17 52 280
2020 Non-supervisor 13 23 27 21 13 1 3 35 37 518
2019 Supervisor 26 29 26 14 5 0 0 20 54 270
2019 Non-supervisor 13 20 27 19 15 3 3 36 35 499
2018 Supervisor 30 33 26 9 1 0 0 10 63 259
2018 Non-supervisor 21 27 24 16 8 3 2 25 50 448
2017 Supervisor 31 34 28 3 4 0 1 7 66 290
2017 Non-supervisor 26 18 24 16 9 3 3 26 48 507
2014 Supervisor 37 32 22 6 2 0 1 8 70 230
2014 Non-supervisor 28 25 22 14 8 1 1 23 54 537

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 15 23 34 18 8 1 1 27 39 280
2020 Non-supervisor 13 15 31 21 14 2 3 37 30 518
2019 Supervisor 24 30 26 14 4 1 0 19 54 271
2019 Non-supervisor 20 25 25 15 11 3 1 28 47 499
2018 Supervisor 29 30 26 12 2 0 0 14 60 259
2018 Non-supervisor 25 27 24 12 7 3 3 20 55 447
2017 Supervisor 18 30 34 11 5 1 1 16 50 290
2017 Non-supervisor 25 20 26 14 9 2 4 25 47 510
2014 Supervisor 16 20 34 19 9 1 2 28 37 230
2014 Non-supervisor 18 21 30 17 9 2 4 27 42 535

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 18 21 32 22 6 0 0 28 39 276
2020 Non-supervisor 13 19 33 21 10 1 2 33 33 517
2019 Supervisor 19 25 39 12 5 0 0 17 44 269
2019 Non-supervisor 15 20 34 19 9 3 1 29 36 501
2018 Supervisor 26 31 31 9 3 0 0 12 57 260
2018 Non-supervisor 22 24 31 15 6 2 1 21 47 450
2017 Supervisor 22 26 34 13 4 1 1 17 48 291
2017 Non-supervisor 22 21 31 12 8 4 3 21 46 511
2014 Supervisor 27 28 28 12 4 1 0 16 56 230
2014 Non-supervisor 26 24 29 12 6 1 1 19 52 536

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 12 25 39 19 6 0 0 24 37 282
2020 Non-supervisor 11 25 36 20 7 1 0 27 37 520
2019 Supervisor 30 30 25 13 3 0 0 16 60 272
2019 Non-supervisor 18 23 34 14 10 1 0 24 41 502
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 33 33 15 8 5 4 2 71 13 282
2020 Non-supervisor 28 26 16 9 3 9 9 66 15 518
2019 Supervisor 41 34 11 7 5 1 1 77 12 272
2019 Non-supervisor 33 24 14 9 9 6 5 64 20 502
2018 Supervisor 26 44 12 8 7 2 1 72 15 259
2018 Non-supervisor 23 26 18 12 9 8 5 55 24 448
2017 Supervisor 32 35 9 10 9 2 2 70 20 290
2017 Non-supervisor 27 28 14 11 9 6 4 61 23 510
2014 Supervisor 32 42 7 7 8 2 2 77 16 230
2014 Non-supervisor 28 26 15 13 11 4 4 58 25 537

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 60 25 4 6 6 0 0 84 12 281
2020 Non-supervisor 52 25 8 9 4 2 1 78 13 517
2019 Supervisor 60 25 4 7 4 0 0 85 11 272
2019 Non-supervisor 46 24 9 11 9 0 0 71 20 504
2018 Supervisor 54 23 9 8 5 0 0 78 13 257
2018 Non-supervisor 43 27 7 12 9 1 0 71 22 449
2017 Supervisor 52 27 5 9 7 0 0 80 15 291
2017 Non-supervisor 44 26 9 10 10 0 0 70 20 511
2014 Supervisor 53 25 6 9 6 0 0 79 15 230
2014 Non-supervisor 34 26 12 15 12 1 0 61 27 537

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 64 24 6 4 3 0 0 87 7 280
2020 Non-supervisor 62 25 6 5 2 0 0 88 7 517
2019 Supervisor 58 31 4 3 4 0 0 89 6 269
2019 Non-supervisor 54 27 5 8 5 0 0 81 13 504
2018 Supervisor 51 35 6 5 4 0 0 85 9 256
2018 Non-supervisor 49 32 6 7 4 1 0 82 12 448
2017 Supervisor 50 32 9 5 4 0 0 82 9 291
2017 Non-supervisor 48 32 7 9 5 0 0 79 14 508
2014 Supervisor 47 34 7 8 4 0 0 81 12 230
2014 Non-supervisor 41 33 10 10 6 0 0 74 16 537

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 58 31 6 2 3 0 0 89 5 278
2020 Non-supervisor 51 30 10 4 3 2 0 83 7 518
2019 Supervisor 60 30 4 4 2 0 0 90 6 272
2019 Non-supervisor 46 33 10 6 4 1 0 79 10 504
2018 Supervisor 48 37 8 4 3 0 0 85 7 259
2018 Non-supervisor 39 41 9 7 3 0 1 81 10 447

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 64 19 6 4 4 3 1 86 8 282
2020 Non-supervisor 52 18 9 5 4 7 5 79 10 520
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 69 19 8 2 2 0 0 88 4 280
2020 Non-supervisor 54 26 11 4 2 1 3 83 6 520
2019 Supervisor 65 22 8 2 3 1 0 88 5 270
2019 Non-supervisor 49 24 11 5 6 1 4 76 12 503

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 42 31 9 13 4 1 0 74 17 280
2020 Non-supervisor 51 30 8 6 4 0 1 82 11 519
2019 Supervisor 43 33 11 7 6 0 0 76 13 270
2019 Non-supervisor 43 31 8 7 8 1 2 76 15 501
2018 Supervisor 33 36 13 11 6 0 0 70 17 258
2018 Non-supervisor 42 34 9 9 6 0 0 76 15 447
2017 Supervisor 37 38 7 11 6 0 0 76 17 291
2017 Non-supervisor 41 37 8 6 7 1 0 79 13 511
2014 Supervisor 38 30 10 11 10 1 0 69 20 230
2014 Non-supervisor 39 32 10 9 9 0 0 72 18 537

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 49 25 13 5 4 1 1 76 10 281
2020 Non-supervisor 56 22 11 4 2 2 2 82 7 519

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 48 32 8 8 4 0 0 80 12 281
2020 Non-supervisor 53 29 8 6 3 0 1 83 9 517
2019 Supervisor 48 30 9 6 6 0 0 79 12 271
2019 Non-supervisor 48 27 8 7 7 0 2 77 15 500
2018 Supervisor 40 33 12 6 8 0 0 73 14 257
2018 Non-supervisor 45 29 10 10 6 1 0 73 17 446
2017 Supervisor 46 33 6 9 5 0 0 79 14 291
2017 Non-supervisor 45 28 9 10 6 1 1 74 17 510
2014 Supervisor 39 28 12 12 9 0 0 67 21 230
2014 Non-supervisor 42 29 9 11 8 0 0 72 19 537

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 38 62 281
2020 Non-supervisor 38 62 520

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 64 18 6 1 2 1 7 90 4 281
2020 Non-supervisor 56 17 7 2 2 5 11 87 5 519

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 57 25 6 8 4 0 0 82 11 281
2020 Non-supervisor 58 25 8 7 2 1 0 83 9 519
2019 Supervisor 50 32 7 5 6 0 0 82 11 271
2019 Non-supervisor 55 25 7 6 6 0 0 80 13 503
2018 Supervisor 40 33 13 7 7 0 0 72 14 257
2018 Non-supervisor 50 24 11 9 6 1 0 74 15 445
2017 Supervisor 50 27 7 7 8 0 0 77 16 290
2017 Non-supervisor 51 26 10 6 7 0 0 77 13 510
2014 Supervisor 43 30 8 10 11 0 0 72 20 230
2014 Non-supervisor 43 28 11 6 11 1 0 72 18 535
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 41 31 14 7 4 3 0 75 11 280
2020 Non-supervisor 41 31 10 7 5 6 1 77 12 520
2019 Supervisor 32 40 13 8 6 1 0 73 14 268
2019 Non-supervisor 35 28 13 10 7 7 0 68 18 501
2018 Supervisor 24 34 17 12 9 3 0 61 22 260
2018 Non-supervisor 25 30 17 14 8 6 0 58 24 450
2017 Supervisor 27 38 9 14 9 2 0 66 24 291
2017 Non-supervisor 29 34 14 7 11 6 0 67 19 511
2014 Supervisor 12 34 17 17 14 7 0 49 33 230
2014 Non-supervisor 16 28 19 14 14 10 0 49 31 537

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 38 31 14 13 4 1 0 70 17 281
2020 Non-supervisor 36 35 13 9 5 2 1 73 14 519
2019 Supervisor 30 36 16 10 7 0 0 67 17 268
2019 Non-supervisor 31 32 15 12 9 1 0 64 21 502
2018 Supervisor 20 34 17 17 13 0 0 54 30 261
2018 Non-supervisor 25 28 16 17 12 3 0 54 29 450
2017 Supervisor 26 35 14 13 12 0 0 61 25 290
2017 Non-supervisor 25 35 13 11 14 2 0 62 25 510
2014 Supervisor 13 32 19 19 15 2 0 46 35 230
2014 Non-supervisor 14 28 19 18 18 3 0 43 38 535

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 26 33 16 17 7 1 0 60 24 281
2020 Non-supervisor 27 34 15 15 5 4 1 63 21 517
2019 Supervisor 19 38 17 15 10 1 0 58 25 267
2019 Non-supervisor 21 32 17 14 10 4 0 56 26 499
2018 Supervisor 9 35 17 24 14 0 0 44 39 259
2018 Non-supervisor 17 26 20 17 14 6 0 46 33 448
2017 Supervisor 15 32 19 19 12 2 0 49 32 291
2017 Non-supervisor 19 29 18 15 13 6 0 51 30 511
2014 Supervisor 8 29 20 22 18 2 0 39 41 229
2014 Non-supervisor 9 25 17 24 19 6 0 36 45 537

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 28 34 12 16 8 1 0 63 25 282
2020 Non-supervisor 26 34 15 16 7 1 0 61 24 519
2019 Supervisor 19 37 16 19 9 0 0 56 28 268
2019 Non-supervisor 20 27 20 19 13 1 0 48 32 503
2018 Supervisor 12 32 17 24 13 1 0 45 38 261
2018 Non-supervisor 14 28 19 22 15 3 0 43 38 450
2017 Supervisor 16 36 14 21 12 1 0 53 33 291
2017 Non-supervisor 18 29 14 18 17 5 0 49 37 510
2014 Supervisor 6 31 14 31 17 0 0 38 48 230
2014 Non-supervisor 8 27 18 21 20 5 0 38 44 537

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 40 23 24 7 4 3 0 64 11 282
2020 Non-supervisor 42 29 18 5 2 4 1 75 7 520
2019 Supervisor 38 29 20 6 5 2 0 69 11 270
2019 Non-supervisor 42 30 15 5 2 4 1 76 8 504
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 29 37 20 10 5 0 0 66 14 281
2020 Non-supervisor 28 46 15 7 2 2 0 75 10 518
2019 Supervisor 25 41 15 12 5 0 1 67 18 271
2019 Non-supervisor 27 41 15 10 6 1 0 69 15 503
2018 Supervisor 16 47 17 15 5 0 0 64 20 258
2018 Non-supervisor 23 38 21 11 6 1 0 62 17 449
2017 Supervisor 23 45 17 10 5 0 0 68 15 289
2017 Non-supervisor 25 42 16 8 6 2 0 69 15 509
2014 Supervisor 23 41 17 12 7 1 0 64 19 230
2014 Non-supervisor 23 39 19 11 6 2 0 63 18 537

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 19 30 27 15 6 1 0 50 22 280
2020 Non-supervisor 19 40 18 13 4 4 1 63 18 509
2019 Supervisor 10 39 18 20 12 1 0 50 32 271
2019 Non-supervisor 14 31 20 17 10 7 0 49 29 501

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 41 36 12 5 3 1 1 79 9 282
2020 Non-supervisor 31 34 15 10 5 3 2 69 15 517
2019 Supervisor 29 41 16 7 5 0 1 72 12 271
2019 Non-supervisor 28 31 15 12 6 4 2 64 20 503
2018 Supervisor 34 37 14 11 3 1 1 72 14 261
2018 Non-supervisor 24 36 16 12 8 3 1 63 20 448
2017 Supervisor 36 40 13 6 3 1 1 77 10 290
2017 Non-supervisor 30 34 13 12 7 3 0 66 20 509
2014 Supervisor 35 37 11 10 3 3 0 75 14 230
2014 Non-supervisor 29 33 13 11 8 4 1 66 20 537

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 39 37 14 6 3 1 0 77 9 282
2020 Non-supervisor 33 38 17 6 4 2 0 73 10 514
2019 Supervisor 33 40 14 8 4 0 0 74 12 271
2019 Non-supervisor 32 32 21 7 6 2 0 65 13 499
2018 Supervisor 29 43 14 6 7 0 0 72 14 260
2018 Non-supervisor 27 37 21 8 6 1 0 65 14 448

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 22 22 29 11 9 6 2 47 22 281
2020 Non-supervisor 18 22 19 11 13 12 4 48 29 518
2019 Supervisor 18 24 22 14 11 9 2 48 28 269
2019 Non-supervisor 18 16 20 14 14 13 5 42 34 502
2018 Supervisor 13 18 19 17 19 12 3 36 42 260
2018 Non-supervisor 13 19 20 15 18 12 2 37 39 450
2017 Supervisor 14 24 20 17 14 10 2 43 34 290
2017 Non-supervisor 12 19 14 16 18 16 4 40 42 510
2014 Supervisor 15 17 19 20 18 7 3 36 42 230
2014 Non-supervisor 10 17 18 17 24 11 2 31 48 537

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 24 38 15 16 7 1 0 62 23 280
2020 Non-supervisor 26 30 17 14 9 4 1 59 24 516
2019 Supervisor 23 39 14 15 8 1 0 62 24 272
2019 Non-supervisor 16 35 16 16 13 3 1 54 30 504
2018 Supervisor 15 36 19 19 10 1 0 51 29 261
2018 Non-supervisor 17 26 18 19 17 3 0 45 36 446
2017 Supervisor 23 40 14 12 10 1 0 63 22 290
2017 Non-supervisor 22 32 16 13 10 6 0 58 25 509
2014 Supervisor 17 32 18 18 14 2 0 50 32 230
2014 Non-supervisor 13 25 16 18 25 3 0 40 44 535

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 23 29 16 16 13 1 2 53 31 281
2020 Non-supervisor 23 27 18 15 13 2 2 52 30 518
2019 Supervisor 27 29 15 12 16 0 0 56 28 272
2019 Non-supervisor 19 29 15 15 18 3 2 50 34 503
2018 Supervisor 12 30 18 19 16 3 2 44 36 259
2018 Non-supervisor 17 24 14 16 23 4 2 44 41 449
2017 Supervisor 21 29 13 14 17 1 3 53 33 291
2017 Non-supervisor 16 27 13 15 22 4 2 47 39 511
2014 Supervisor 16 20 12 22 26 2 1 37 50 230
2014 Non-supervisor 9 18 10 23 35 2 2 29 61 537

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 42 26 14 7 8 0 2 70 16 280
2020 Non-supervisor 54 20 13 7 4 0 3 76 11 521
2019 Supervisor 45 27 15 8 4 0 1 73 12 271
2019 Non-supervisor 54 25 11 4 2 1 3 82 6 502

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 48 28 15 6 2 0 1 78 7 282
2020 Non-supervisor 40 28 18 5 4 1 3 71 10 518
2019 Supervisor 58 20 12 5 3 2 1 80 8 271
2019 Non-supervisor 39 23 18 9 6 1 3 65 16 503

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 77 9 6 4 2 1 2 88 6 282
2020 Non-supervisor 73 9 6 3 2 3 3 88 6 518
2019 Supervisor 81 4 6 1 2 2 3 90 4 270
2019 Non-supervisor 71 7 8 1 4 5 5 86 5 500

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 79 8 6 1 2 0 4 91 4 281
2020 Non-supervisor 74 12 4 2 1 1 6 92 4 520
2019 Supervisor 83 6 1 0 1 1 7 97 2 269
2019 Non-supervisor 73 5 5 2 2 1 10 89 5 502

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 32 42 15 7 3 1 0 75 10 281
2020 Non-supervisor 22 42 19 9 4 4 0 67 13 517
2019 Supervisor 28 51 13 5 2 1 0 80 6 271
2019 Non-supervisor 21 35 21 14 4 5 0 59 19 502
2018 Supervisor 20 42 17 14 4 2 0 63 19 261
2018 Non-supervisor 18 38 22 11 8 4 0 58 19 449
2017 Supervisor 23 42 17 9 8 2 0 66 17 291
2017 Non-supervisor 19 37 20 11 8 5 1 59 20 510

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 37 39 14 6 3 1 0 77 9 279
2020 Non-supervisor 35 37 15 7 3 2 1 74 11 516
2019 Supervisor 39 42 10 6 3 0 0 81 9 271
2019 Non-supervisor 38 32 14 9 4 3 0 72 13 499
2018 Supervisor 30 41 16 7 4 2 0 73 11 258
2018 Non-supervisor 31 40 14 7 4 3 0 74 12 449
2017 Supervisor 34 40 12 8 4 2 0 75 12 291
2017 Non-supervisor 34 42 10 7 5 3 0 78 12 507
2014 Supervisor 34 39 15 8 2 3 0 75 10 230
2014 Non-supervisor 29 35 18 7 6 5 0 68 14 537

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 45 36 11 4 2 1 0 82 7 281
2020 Non-supervisor 36 36 16 6 2 4 1 75 8 520
2019 Supervisor 49 37 7 4 3 1 0 87 6 270
2019 Non-supervisor 43 30 14 5 5 3 0 75 10 502
2018 Supervisor 35 40 17 4 3 0 0 76 8 258
2018 Non-supervisor 34 36 15 7 3 5 0 74 10 448
2017 Supervisor 35 40 11 5 5 4 0 78 10 290
2017 Non-supervisor 36 32 16 4 5 7 0 74 9 509
2014 Supervisor 37 34 17 3 3 6 0 76 6 230
2014 Non-supervisor 32 32 21 4 3 9 0 70 8 535

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 42 34 15 3 2 3 1 79 5 281
2020 Non-supervisor 35 32 16 8 2 6 1 72 11 519

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 52 29 7 5 3 2 1 84 9 278
2020 Non-supervisor 41 31 10 5 7 3 3 77 12 518

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 57 30 6 5 3 0 0 86 8 281
2020 Non-supervisor 52 33 9 3 2 1 0 86 6 517
2019 Supervisor 49 36 8 4 3 0 0 86 6 271
2019 Non-supervisor 48 35 8 6 3 0 0 83 9 502
2018 Supervisor 33 48 11 4 4 0 0 81 8 258
2018 Non-supervisor 40 37 12 7 4 0 0 77 11 447
2017 Supervisor 41 40 8 6 5 0 0 81 12 291
2017 Non-supervisor 43 35 10 7 4 0 0 79 12 510
2014 Supervisor 38 35 13 8 4 1 0 74 12 230
2014 Non-supervisor 33 36 14 7 7 1 0 71 15 537

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 36 31 17 10 6 0 0 67 16 280
2020 Non-supervisor 36 32 19 8 4 0 0 68 12 518
2019 Supervisor 33 33 15 10 9 1 0 66 18 271
2019 Non-supervisor 33 28 18 12 9 0 0 61 21 503
2018 Supervisor 21 33 21 15 10 0 0 54 25 259
2018 Non-supervisor 27 27 20 13 13 1 0 54 26 448
2017 Supervisor 27 27 20 13 13 0 0 54 26 291
2017 Non-supervisor 26 33 17 11 12 0 0 59 24 510
2014 Supervisor 16 29 16 20 18 1 0 46 38 230
2014 Non-supervisor 14 32 18 18 18 1 0 47 35 537

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 38 34 13 8 6 0 0 73 14 278
2020 Non-supervisor 34 38 17 6 4 0 0 73 10 515
2019 Supervisor 34 36 13 10 7 0 0 70 17 272
2019 Non-supervisor 33 31 16 12 8 0 0 64 20 501
2018 Supervisor 22 34 23 14 7 0 0 55 21 258
2018 Non-supervisor 26 33 17 13 10 0 0 60 24 444
2017 Supervisor 28 34 14 14 11 0 0 62 25 291
2017 Non-supervisor 27 36 14 13 10 0 0 64 23 510
2014 Supervisor 19 32 12 22 15 0 0 51 37 230
2014 Non-supervisor 16 33 17 18 15 0 0 49 34 537

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 37 26 17 11 8 1 0 63 19 281
2020 Non-supervisor 30 27 22 11 6 3 1 59 18 519
2019 Supervisor 33 26 17 13 10 2 0 60 23 272
2019 Non-supervisor 33 22 15 14 12 3 1 57 27 501
2018 Supervisor 22 23 26 15 11 3 0 47 27 259
2018 Non-supervisor 24 24 18 14 15 4 1 50 31 448
2017 Supervisor 25 23 20 14 14 3 1 50 29 291
2017 Non-supervisor 25 24 17 15 14 5 0 51 30 509
2014 Supervisor 21 20 16 21 19 5 0 42 41 230
2014 Non-supervisor 17 21 20 14 23 5 0 40 39 537
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Supervisor 43 29 28 282
2020 Non-supervisor 44 24 32 521
2019 Supervisor 49 23 28 272
2019 Non-supervisor 42 23 35 504
2018 Supervisor 54 16 29 261
2018 Non-supervisor 50 21 29 450
2017 Supervisor 46 22 32 291
2017 Non-supervisor 51 16 33 510
2014 Supervisor 56 17 28 230
2014 Non-supervisor 50 19 32 536

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Supervisor 8 25 62 2 0 4 122
2020 Non-supervisor 5 32 51 5 3 4 225
2019 Supervisor 6 30 58 3 0 3 138
2019 Non-supervisor 5 34 44 2 9 5 219
2018 Supervisor 4 23 60 5 1 8 142
2018 Non-supervisor 7 21 55 4 5 9 226
2017 Supervisor 6 18 60 4 2 10 135
2017 Non-supervisor 4 19 58 4 11 5 256
2014 Supervisor 9 11 69 5 9999 7 128
2014 Non-supervisor 3 21 60 8 9999 9 267
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 9 91 282
2020 Non-supervisor 9 91 520
2019 Supervisor 14 86 271
2019 Non-supervisor 18 82 504
2018 Supervisor 19 81 261
2018 Non-supervisor 19 81 450

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 38 62 26
2020 Non-supervisor 49 51 47
2019 Supervisor 45 55 38
2019 Non-supervisor 43 57 91
2018 Supervisor 30 70 50
2018 Non-supervisor 46 54 86

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 73 27 26
2020 Non-supervisor 66 34 47
2019 Supervisor 64 36 38
2019 Non-supervisor 69 31 91
2018 Supervisor 76 24 50
2018 Non-supervisor 73 27 86

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 0 100 26
2020 Non-supervisor 0 100 47
2019 Supervisor 0 100 38
2019 Non-supervisor 0 100 91

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 9 91 50
2018 Non-supervisor 8 92 86

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 38 62 26
2020 Non-supervisor 51 49 47
2019 Supervisor 51 49 37
2019 Non-supervisor 36 64 91
2018 Supervisor 45 55 50
2018 Non-supervisor 34 66 86

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 57 43 26
2020 Non-supervisor 36 64 47
2019 Supervisor 42 58 37
2019 Non-supervisor 40 60 91
2018 Supervisor 53 47 50
2018 Non-supervisor 43 57 86

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 61 39 26
2020 Non-supervisor 40 60 47
2019 Supervisor 51 49 37
2019 Non-supervisor 48 52 91
2018 Supervisor 45 55 50
2018 Non-supervisor 49 51 86

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 38 62 26
2020 Non-supervisor 45 55 47
2019 Supervisor 33 67 37
2019 Non-supervisor 42 58 91
2018 Supervisor 51 49 50
2018 Non-supervisor 42 58 86

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 38 62 26
2020 Non-supervisor 42 58 47
2019 Supervisor 55 45 37
2019 Non-supervisor 28 72 91
2018 Supervisor 37 63 50
2018 Non-supervisor 33 67 86

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 50 50 26
2020 Non-supervisor 55 45 47
2019 Supervisor 59 41 37
2019 Non-supervisor 58 42 91
2018 Supervisor 54 46 50
2018 Non-supervisor 50 50 86

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 46 54 26
2020 Non-supervisor 41 59 47
2019 Supervisor 35 65 37
2019 Non-supervisor 40 60 91
2018 Supervisor 37 63 50
2018 Non-supervisor 29 71 86

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 37
2019 Non-supervisor 0 100 91
2018 Supervisor 0 100 50
2018 Non-supervisor 0 100 86

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 18 82 26
2020 Non-supervisor 17 83 47
2018 Supervisor 8 92 50
2018 Non-supervisor 7 93 86

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 57 43 26
2020 Non-supervisor 61 39 47
2019 Supervisor 43 57 37
2019 Non-supervisor 50 50 91
2018 Supervisor 47 53 50
2018 Non-supervisor 48 52 86

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 25 75 37
2019 Non-supervisor 21 79 91
2018 Supervisor 39 61 50
2018 Non-supervisor 25 75 86

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 17 83 50
2018 Non-supervisor 21 79 86

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 61 39 26
2020 Non-supervisor 58 42 47
2019 Supervisor 67 33 37
2019 Non-supervisor 48 52 91
2018 Supervisor 61 39 50
2018 Non-supervisor 63 37 86

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 31 69 26
2020 Non-supervisor 32 68 47
2019 Supervisor 33 67 37
2019 Non-supervisor 21 79 91
2018 Supervisor 44 56 50
2018 Non-supervisor 27 73 86

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 13 87 37
2019 Non-supervisor 7 93 91
2018 Supervisor 11 89 50
2018 Non-supervisor 13 87 86

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 28 72 26
2020 Non-supervisor 19 81 47
2019 Supervisor 12 88 37
2019 Non-supervisor 11 89 91
2018 Supervisor 18 82 50
2018 Non-supervisor 16 84 86

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 15 85 50
2018 Non-supervisor 8 92 86

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 17 83 37
2019 Non-supervisor 5 95 91
2018 Supervisor 12 88 50
2018 Non-supervisor 12 88 86

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 20 80 50
2018 Non-supervisor 10 90 86

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 23 77 26
2020 Non-supervisor 27 73 47
2019 Supervisor 15 85 37
2019 Non-supervisor 35 65 91
2018 Supervisor 18 82 50
2018 Non-supervisor 23 77 86

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 11 89 45
2018 Non-supervisor 8 92 83

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 15 85 45
2018 Non-supervisor 16 84 83

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 11 89 45
2018 Non-supervisor 6 94 83

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 11 89 45
2018 Non-supervisor 9 91 83

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 25 75 45
2018 Non-supervisor 6 94 83

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 34 66 45
2018 Non-supervisor 43 57 83

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 58 42 45
2018 Non-supervisor 52 48 83

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 38 62 45
2018 Non-supervisor 59 41 83

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 18 19 20 8 6 23 4 52 20 281
2020 Non-supervisor 12 11 18 7 5 36 10 44 23 517
2019 Supervisor 20 19 18 8 6 24 4 55 20 272
2019 Non-supervisor 13 13 18 8 8 31 10 42 27 504
2018 Supervisor 12 20 22 10 8 25 3 44 26 260
2018 Non-supervisor 11 14 21 8 11 29 6 39 29 447
2017 Supervisor 13 18 21 9 9 24 6 44 26 291
2017 Non-supervisor 11 11 17 6 11 35 10 39 30 509
2014 Supervisor 13 19 18 14 12 23 2 42 34 230
2014 Non-supervisor 9 15 17 9 10 31 9 41 31 536

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 36 33 15 4 6 6 0 73 10 281
2020 Non-supervisor 26 29 18 8 4 13 2 64 14 519
2019 Supervisor 39 32 14 4 6 5 1 75 10 270
2019 Non-supervisor 27 26 17 6 8 13 3 63 17 504
2018 Supervisor 26 33 20 8 8 5 1 63 17 261
2018 Non-supervisor 24 30 20 8 9 9 1 59 19 447
2017 Supervisor 26 33 20 7 7 7 0 63 15 291
2017 Non-supervisor 21 28 16 9 9 14 2 59 22 510
2014 Supervisor 21 27 23 13 8 8 0 52 22 230
2014 Non-supervisor 19 29 21 9 8 13 1 56 20 537
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 10 90 282
2020 Non-supervisor 9 91 520
2019 Supervisor 6 94 272
2019 Non-supervisor 11 89 504
2018 Supervisor 9 91 261
2018 Non-supervisor 8 92 450

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 36 64 28
2020 Non-supervisor 37 63 46
2019 Supervisor 44 56 17
2019 Non-supervisor 41 59 49
2018 Supervisor 28 72 24
2018 Non-supervisor 36 64 39

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 82 18 28
2020 Non-supervisor 74 26 46
2019 Supervisor 100 0 17
2019 Non-supervisor 76 24 49
2018 Supervisor 77 23 24
2018 Non-supervisor 83 17 39

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 22 78 24
2018 Non-supervisor 0 100 39

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 0 100 28
2020 Non-supervisor 0 100 46
2019 Supervisor 0 100 17
2019 Non-supervisor 0 100 49
2018 Supervisor 0 100 24
2018 Non-supervisor 0 100 39

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 22 78 28
2020 Non-supervisor 41 59 46
2019 Supervisor 31 69 17
2019 Non-supervisor 23 77 47
2018 Supervisor 21 79 24
2018 Non-supervisor 29 71 39

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 20 80 28
2020 Non-supervisor 28 72 46
2018 Supervisor 25 75 24
2018 Non-supervisor 34 66 39

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 30 70 28
2020 Non-supervisor 20 80 46

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 46 54 28
2020 Non-supervisor 33 67 46
2018 Supervisor 38 62 24
2018 Non-supervisor 24 76 39

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 58 42 28
2020 Non-supervisor 40 60 46
2019 Supervisor 50 50 17
2019 Non-supervisor 22 78 47
2018 Supervisor 27 73 24
2018 Non-supervisor 25 75 39

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 0 100 24
2018 Non-supervisor 0 100 39

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 33 67 17
2019 Non-supervisor 11 89 47
2018 Supervisor 30 70 24
2018 Non-supervisor 15 85 39

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 0 100 28
2020 Non-supervisor 0 100 46

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 0 100 28
2020 Non-supervisor 0 100 46
2019 Supervisor 0 100 17
2019 Non-supervisor 0 100 47
2018 Supervisor 0 100 24
2018 Non-supervisor 0 100 39

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 36 64 28
2020 Non-supervisor 26 74 46
2019 Supervisor 51 49 17
2019 Non-supervisor 29 71 47
2018 Supervisor 22 78 24
2018 Non-supervisor 28 72 39

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 50 50 28
2020 Non-supervisor 53 47 46
2019 Supervisor 27 73 17
2019 Non-supervisor 56 44 47
2018 Supervisor 62 38 24
2018 Non-supervisor 65 35 39

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 0 100 20
2018 Non-supervisor 0 100 38

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 0 100 20
2018 Non-supervisor 0 100 38

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 34 66 20
2018 Non-supervisor 30 70 38

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 50 50 20
2018 Non-supervisor 46 54 38

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 59 41 20
2018 Non-supervisor 56 44 38

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 0 100 20
2018 Non-supervisor 0 100 38

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 19 18 22 3 4 29 6 56 10 281
2020 Non-supervisor 12 14 18 5 3 39 8 50 16 518
2019 Supervisor 19 19 19 4 5 29 5 58 14 270
2019 Non-supervisor 15 12 21 3 6 35 8 48 16 504
2018 Supervisor 11 20 24 4 5 33 2 49 15 260
2018 Non-supervisor 11 14 23 5 5 36 6 43 18 447
2017 Supervisor 16 16 20 4 3 36 6 55 11 291
2017 Non-supervisor 11 10 17 3 4 46 9 46 16 511
2014 Supervisor 15 17 18 2 3 40 4 58 9 230
2014 Non-supervisor 7 11 22 4 4 42 11 38 16 537

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 38 31 18 2 3 7 1 75 6 281
2020 Non-supervisor 30 28 17 5 4 14 2 69 10 518
2019 Supervisor 40 29 15 4 4 7 1 75 9 272
2019 Non-supervisor 29 25 19 3 6 17 1 66 11 504
2018 Supervisor 29 33 20 6 3 7 1 68 10 259
2018 Non-supervisor 23 28 23 6 4 15 1 61 13 447
2017 Supervisor 31 36 18 4 3 9 1 73 7 290
2017 Non-supervisor 25 25 16 5 4 23 1 67 11 509
2014 Supervisor 25 34 19 3 3 15 1 70 8 230
2014 Non-supervisor 20 27 22 4 3 22 2 62 9 537
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 34 29 19 10 7 0 1 63 17 282
2020 Non-supervisor 38 24 15 8 12 0 2 63 21 518

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 40 30 12 10 8 0 0 70 17 281
2020 Non-supervisor 35 31 17 8 8 0 1 67 16 518
2019 Supervisor 22 30 24 11 13 0 1 52 24 271
2019 Non-supervisor 24 24 26 11 14 0 1 48 26 502
2018 Supervisor 17 31 23 16 11 0 1 49 27 261
2018 Non-supervisor 19 25 20 17 19 0 2 44 36 449
2017 Supervisor 19 25 24 14 18 0 1 44 32 290
2017 Non-supervisor 16 24 17 17 24 0 1 41 42 509

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 6 20 24 26 24 0 0 26 50 281
2020 Non-supervisor 16 27 29 18 10 0 1 43 27 520
2019 Supervisor 11 20 28 23 19 0 0 30 42 271
2019 Non-supervisor 21 33 25 14 6 0 1 55 20 502
2018 Supervisor 5 13 30 30 22 0 0 18 52 261
2018 Non-supervisor 15 26 30 17 11 0 0 42 28 449
2017 Supervisor 4 22 25 23 27 0 0 25 50 291
2017 Non-supervisor 18 24 27 17 13 0 1 43 30 510

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 13 27 23 22 15 0 0 40 37 280
2020 Non-supervisor 22 31 26 13 7 0 1 53 20 518
2019 Supervisor 13 30 28 18 12 0 0 43 29 271
2019 Non-supervisor 27 33 21 12 5 0 1 61 17 502
2018 Supervisor 7 19 33 23 19 0 0 25 42 261
2018 Non-supervisor 18 27 30 15 9 0 1 45 25 449
2017 Supervisor 7 26 26 21 20 0 0 32 41 288
2017 Non-supervisor 21 27 24 16 11 0 1 49 27 507

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 7 20 23 23 26 0 0 28 49 281
2020 Non-supervisor 20 22 26 17 13 1 1 43 31 518
2019 Supervisor 8 19 25 23 25 0 0 27 48 270
2019 Non-supervisor 23 27 21 15 13 0 1 50 29 500
2018 Supervisor 5 12 29 27 26 0 0 17 54 258
2018 Non-supervisor 14 20 25 20 19 2 1 34 40 445
2017 Supervisor 3 17 27 22 31 0 0 20 53 289
2017 Non-supervisor 19 19 23 19 19 0 1 38 38 510

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 17 24 25 20 13 0 2 41 34 281
2020 Non-supervisor 41 26 15 9 5 0 3 69 15 518
2019 Supervisor 28 26 20 13 11 0 1 55 25 270
2019 Non-supervisor 48 27 12 6 2 0 4 79 8 497
2018 Supervisor 16 30 27 14 11 0 2 46 26 260
2018 Non-supervisor 39 28 19 4 7 0 4 70 11 446
2017 Supervisor 18 26 24 16 13 0 2 45 30 290
2017 Non-supervisor 37 27 17 7 7 0 5 67 15 510

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 13 25 25 15 22 0 0 38 37 280
2020 Non-supervisor 28 29 21 13 9 0 1 57 22 516
2019 Supervisor 19 24 25 16 16 0 0 43 32 271
2019 Non-supervisor 37 31 17 8 7 0 1 68 15 501
2018 Supervisor 14 24 25 21 16 0 0 38 37 260
2018 Non-supervisor 30 27 19 12 10 0 1 58 22 446
2017 Supervisor 14 28 27 17 14 0 0 42 31 291
2017 Non-supervisor 30 26 21 13 9 0 1 57 22 508

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 27 20 17 13 17 0 5 49 32 278
2020 Non-supervisor 38 20 16 8 8 0 10 64 18 519

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 29 35 21 10 5 0 0 64 15 280
2020 Non-supervisor 31 34 21 8 3 0 1 67 11 520
2019 Supervisor 23 35 25 11 6 0 1 58 17 272
2019 Non-supervisor 27 31 24 10 7 1 1 59 17 496
2018 Supervisor 16 31 27 14 10 0 1 47 25 260
2018 Non-supervisor 21 34 24 11 6 1 2 57 18 447
2017 Supervisor 23 31 25 12 9 1 0 54 21 290
2017 Non-supervisor 23 32 22 12 8 0 2 56 21 509

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 21 32 24 13 10 0 0 53 23 280
2020 Non-supervisor 26 32 24 11 5 0 1 59 16 518
2019 Supervisor 15 36 26 14 8 0 0 51 23 271
2019 Non-supervisor 24 34 20 13 7 1 1 59 20 498
2018 Supervisor 9 29 32 18 11 0 0 39 29 261
2018 Non-supervisor 21 29 27 14 8 0 0 50 23 449
2017 Supervisor 14 27 28 16 14 0 0 42 31 289
2017 Non-supervisor 20 30 23 14 12 0 1 51 26 509

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 34 28 17 11 11 0 0 62 21 278
2020 Non-supervisor 30 26 22 14 7 0 1 56 21 520
2019 Supervisor 23 33 22 11 10 0 0 56 21 272
2019 Non-supervisor 27 27 18 15 12 0 1 55 27 497
2018 Supervisor 13 35 22 17 12 0 1 49 29 259
2018 Non-supervisor 22 28 25 14 11 0 0 51 24 447
2017 Supervisor 19 32 24 14 11 0 0 51 25 290
2017 Non-supervisor 21 26 20 18 13 0 2 48 32 508

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 41 25 17 8 7 0 1 67 15 278
2020 Non-supervisor 43 27 16 7 6 0 1 71 13 520
2019 Supervisor 48 24 15 5 8 0 0 72 13 272
2019 Non-supervisor 40 25 17 9 7 1 1 66 17 497

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 27 29 25 10 7 0 1 57 17 280
2020 Non-supervisor 25 27 23 17 7 0 1 53 24 519

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 26 29 23 15 6 0 1 55 21 280
2020 Non-supervisor 30 28 23 12 6 0 1 58 18 518
2019 Supervisor 32 32 19 12 5 0 0 64 17 271
2019 Non-supervisor 39 29 17 9 4 0 1 70 13 498
2018 Supervisor 20 33 28 12 6 0 1 53 18 261
2018 Non-supervisor 32 34 19 8 6 1 1 66 14 444
2017 Supervisor 24 33 24 10 8 0 1 57 18 291
2017 Non-supervisor 32 31 19 9 7 0 2 64 17 505

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 50 25 17 4 2 0 1 76 7 281
2020 Non-supervisor 45 26 18 6 4 0 1 72 10 519
2019 Supervisor 49 24 14 6 5 0 1 74 11 269
2019 Non-supervisor 56 20 12 6 5 0 1 78 11 495
2018 Supervisor 48 29 15 3 3 0 3 79 6 260
2018 Non-supervisor 52 24 12 6 4 0 2 77 10 443
2017 Supervisor 55 26 11 5 2 0 1 81 7 291
2017 Non-supervisor 57 21 13 5 3 0 1 79 8 511

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 22 35 29 8 6 0 0 57 14 279
2020 Non-supervisor 27 33 23 10 6 0 1 61 16 518

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 72 15 7 1 3 0 2 89 3 279
2020 Non-supervisor 64 19 6 2 2 1 4 88 5 516
2019 Supervisor 75 11 4 0 3 0 7 93 3 272
2019 Non-supervisor 70 11 6 3 3 0 7 87 6 498
2018 Supervisor 69 17 3 2 2 0 7 92 4 261
2018 Non-supervisor 66 17 7 3 2 0 4 87 5 447

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 78 10 5 1 3 0 2 90 4 278
2020 Non-supervisor 77 10 5 2 2 1 3 90 4 515
2019 Supervisor 75 11 6 2 4 0 2 89 5 271
2019 Non-supervisor 70 12 6 4 6 0 2 84 10 499
2018 Supervisor 64 17 4 5 6 1 4 85 11 260
2018 Non-supervisor 66 14 6 3 7 0 3 83 10 442
2017 Supervisor 71 13 7 6 2 0 2 85 8 289
2017 Non-supervisor 69 12 6 4 5 1 3 85 9 511

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 66 21 8 1 2 0 1 88 3 281
2020 Non-supervisor 70 16 7 2 1 0 2 89 3 515
2019 Supervisor 56 28 8 4 2 0 0 85 7 271
2019 Non-supervisor 62 21 9 3 4 0 1 84 7 498
2018 Supervisor 53 32 10 2 2 0 1 86 4 259
2018 Non-supervisor 58 25 10 4 2 0 1 84 6 450
2017 Supervisor 48 33 11 4 2 0 2 83 6 290
2017 Non-supervisor 57 23 11 3 3 0 2 82 7 510

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 64 15 8 4 8 0 1 80 12 281
2020 Non-supervisor 67 15 7 5 3 0 2 84 8 520
2019 Supervisor 57 23 9 5 4 0 1 81 10 270
2019 Non-supervisor 58 17 10 7 7 0 1 75 14 496
2018 Supervisor 38 29 14 10 8 1 1 68 18 257
2018 Non-supervisor 52 19 11 9 8 0 1 72 17 448
2017 Supervisor 50 24 11 8 5 0 1 75 13 290
2017 Non-supervisor 54 19 12 7 6 0 2 74 14 510

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 56 25 11 4 2 0 1 83 6 281
2020 Non-supervisor 64 5 2 1 1 0 27 95 2 519
2019 Supervisor 50 26 15 5 2 0 0 77 8 270
2019 Non-supervisor 63 5 2 0 1 0 28 96 1 491
2018 Supervisor 41 34 17 3 4 0 1 76 7 259
2018 Non-supervisor 56 5 1 1 0 0 36 96 2 446
2017 Supervisor 46 31 16 4 2 0 1 77 7 290
2017 Non-supervisor 56 6 1 1 1 0 35 96 2 509

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 70 17 9 1 1 0 1 89 2 281
2020 Non-supervisor 69 16 7 2 0 0 5 91 2 520
2019 Supervisor 69 18 8 3 0 0 2 89 3 271
2019 Non-supervisor 75 12 3 1 1 0 6 93 3 498
2018 Supervisor 60 25 10 3 1 0 2 86 3 258
2018 Non-supervisor 64 17 8 1 1 0 8 89 3 444
2017 Supervisor 64 23 8 1 1 0 3 90 2 289
2017 Non-supervisor 64 16 6 1 2 0 10 90 3 507

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 82 11 4 2 0 0 2 94 2 282
2020 Non-supervisor 68 16 7 3 3 0 3 87 6 520
2019 Supervisor 85 7 4 0 1 0 3 95 1 271
2019 Non-supervisor 68 13 6 3 7 1 2 83 11 497
2018 Supervisor 80 10 4 1 1 1 3 94 2 259
2018 Non-supervisor 66 13 6 6 3 0 5 84 10 449
2017 Supervisor 79 9 5 2 2 0 3 91 4 291
2017 Non-supervisor 67 9 7 4 6 0 6 82 11 511

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 57 23 13 4 2 0 1 81 6 282
2020 Non-supervisor 42 31 16 7 2 0 2 74 10 516
2019 Supervisor 59 23 10 4 2 0 2 84 6 271
2019 Non-supervisor 52 27 11 5 3 0 2 80 9 497
2018 Supervisor 52 27 16 3 2 0 0 80 5 259
2018 Non-supervisor 45 28 12 6 4 1 5 78 10 449
2017 Supervisor 51 28 13 4 0 0 2 82 5 291
2017 Non-supervisor 53 23 13 4 3 0 3 79 7 510

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 27 43 19 7 3 0 0 70 10 281
2020 Non-supervisor 26 38 24 8 4 1 0 64 12 519

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 8 24 38 21 9 0 0 32 30 282
2020 Non-supervisor 14 35 33 13 4 0 0 48 18 519
2019 Supervisor 6 31 39 16 8 0 0 37 24 271
2019 Non-supervisor 16 35 35 11 4 0 0 51 14 503
2018 Supervisor 3 23 42 24 8 0 0 26 32 260
2018 Non-supervisor 10 32 38 14 6 0 0 42 20 451
2017 Supervisor 4 20 43 21 12 0 0 24 33 291
2017 Non-supervisor 11 28 38 16 7 0 0 39 23 511

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 22 23 41 12 2 0 0 14 45 281
2020 Non-supervisor 12 20 39 21 7 0 0 29 32 521
2019 Supervisor 12 24 41 18 5 0 0 23 36 271
2019 Non-supervisor 9 16 39 22 14 0 0 36 25 497
2018 Supervisor 17 27 35 16 4 0 0 21 44 260
2018 Non-supervisor 13 21 36 22 9 0 0 30 34 445
2017 Supervisor 14 26 42 14 3 0 0 18 40 290
2017 Non-supervisor 10 23 37 19 10 0 0 29 34 509

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 39 37 14 8 1 1 0 77 9 282
2020 Non-supervisor 33 41 13 8 3 3 0 76 11 521
2019 Supervisor 34 44 15 5 2 1 0 79 7 271
2019 Non-supervisor 30 34 17 9 5 5 0 67 15 501
2018 Supervisor 29 48 11 8 3 1 0 77 11 257
2018 Non-supervisor 28 37 19 8 5 3 0 67 14 448
2017 Supervisor 32 46 9 7 4 1 0 80 12 291
2017 Non-supervisor 24 39 13 13 6 5 0 66 20 511

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 36 34 15 8 4 2 0 72 13 280
2020 Non-supervisor 33 35 15 9 5 3 0 70 14 519

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 44 26 13 10 7 0 0 71 16 282
2020 Non-supervisor 44 25 12 10 8 1 1 70 18 520

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 52 26 11 6 4 1 0 79 10 282
2020 Non-supervisor 53 26 13 3 3 1 1 81 6 518

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 33 34 14 11 6 2 0 68 18 281
2020 Non-supervisor 33 33 16 9 6 3 0 68 16 519
2019 Supervisor 21 41 14 14 8 1 0 63 23 272
2019 Non-supervisor 25 29 19 14 11 2 0 55 25 501
2018 Supervisor 15 37 20 16 13 0 0 51 28 258
2018 Non-supervisor 19 33 18 18 10 2 0 53 29 449
2017 Supervisor 14 38 17 20 11 0 0 53 31 291
2017 Non-supervisor 17 36 12 17 16 2 0 54 33 509

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 50 33 8 8 1 0 0 83 10 280
2020 Non-supervisor 49 39 5 6 1 0 0 88 7 519

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 51 34 9 3 3 0 0 85 6 281
2020 Non-supervisor 48 36 9 4 2 1 0 85 6 520

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 41 31 17 5 2 1 1 74 8 280
2020 Non-supervisor 32 35 22 5 2 1 3 69 8 514

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 54 29 8 4 2 1 2 86 6 282
2020 Non-supervisor 45 35 12 2 1 2 2 83 4 518

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 76 18 5 0 0 1 0 95 0 282
2020 Non-supervisor 76 15 3 1 0 3 2 96 1 517

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 55 30 9 4 1 1 0 86 5 281
2020 Non-supervisor 47 34 9 5 1 3 1 85 6 519

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 57 26 8 5 3 0 0 84 8 280
2020 Non-supervisor 55 26 9 7 3 0 1 82 9 516

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 65 21 9 3 1 1 1 87 4 282
2020 Non-supervisor 55 27 10 4 2 2 1 84 6 520

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 24 49 10 11 5 0 0 74 16 282
2019 Supervisor 20 48 15 10 5 1 2 69 15 271

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 96 4 280

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 15 32 18 22 11 1 0 48 34 269
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 10 90 281
2020 Non-supervisor 10 90 515

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 13 87 282
2020 Non-supervisor 13 87 515
2019 Supervisor 14 86 272
2019 Non-supervisor 19 81 503
2017 Supervisor 14 86 290
2017 Non-supervisor 18 82 510
2014 Supervisor 14 86 230
2014 Non-supervisor 16 84 536

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 37 63 35
2020 Non-supervisor 48 52 67

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 74 26 35
2020 Non-supervisor 78 22 68
2019 Supervisor 87 13 39
2019 Non-supervisor 74 26 89
2017 Supervisor 78 22 41
2017 Non-supervisor 80 20 95
2014 Supervisor 82 18 32
2014 Non-supervisor 72 28 87

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 54 34 4 8 0 0 0 88 8 26
2020 Non-supervisor 47 35 4 14 0 0 0 82 14 53
2019 Supervisor 60 29 2 6 3 0 0 89 9 34
2019 Non-supervisor 44 33 4 14 5 0 0 77 18 63
2017 Supervisor 60 25 3 9 3 0 0 85 12 32
2017 Non-supervisor 53 34 5 7 0 1 0 88 7 76
2014 Supervisor 58 34 4 0 4 0 0 93 4 26
2014 Non-supervisor 54 30 5 10 2 0 0 84 11 61

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 56 26 8 4 3 2 2 85 7 281
2020 Non-supervisor 54 28 8 4 2 2 3 85 7 520
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 27 54 19 0 67 33 281
2020 Non-supervisor 29 52 19 1 64 36 517

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 28 72 75
2020 Non-supervisor 40 60 147

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 11 18 13 30 26 0 3 30 57 75
2020 Non-supervisor 14 21 15 15 28 1 7 38 46 147

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 2 11 8 33 44 0 1 13 79 75
2020 Non-supervisor 8 10 15 23 39 1 4 19 66 147

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 46 18 17 6 7 1 6 68 14 282
2020 Non-supervisor 43 19 14 8 7 1 8 68 17 520
2019 Supervisor 35 19 18 11 14 0 2 56 25 266
2019 Non-supervisor 32 19 17 13 11 0 7 56 26 490
2018 Supervisor 42 16 14 10 12 1 4 61 24 259
2018 Non-supervisor 31 15 16 11 18 1 8 51 32 449
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