2020 Public Service Employee Survey Results for Public Safety Canada by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 51 4 12 3 0 0 81 15 140
2020 Non-visible minority 30 48 5 14 2 0 0 79 17 656

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 81 14 1 2 2 0 1 95 4 139
2020 Non-visible minority 73 17 5 3 2 0 1 90 5 653
2017 Visible minority 71 17 5 3 2 0 1 89 6 115
2017 Non-visible minority 68 22 5 1 2 1 0 92 3 681
2014 Visible minority 80 11 3 3 1 1 0 92 4 89
2014 Non-visible minority 65 24 5 3 2 1 1 90 5 673

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 40 9 8 6 0 1 77 13 140
2020 Non-visible minority 34 38 10 13 3 0 0 73 17 657
2019 Visible minority 48 36 3 8 6 0 0 84 13 127
2019 Non-visible minority 47 31 5 9 8 0 0 78 17 631
2017 Visible minority 46 36 6 6 6 0 0 82 12 115
2017 Non-visible minority 42 36 7 10 6 0 0 78 15 680
2014 Visible minority 43 33 8 10 4 0 0 77 15 89
2014 Non-visible minority 45 32 7 10 7 0 0 76 17 673

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 34 39 13 8 5 0 1 74 13 140
2020 Non-visible minority 30 37 14 11 6 0 1 69 17 650
2019 Visible minority 27 41 12 10 9 0 0 69 19 126
2019 Non-visible minority 30 36 13 14 7 0 0 66 20 627
2018 Visible minority 20 47 9 15 8 0 1 68 23 98
2018 Non-visible minority 25 45 9 15 6 0 0 70 21 601
2017 Visible minority 23 36 17 16 9 0 0 58 25 115
2017 Non-visible minority 27 41 10 13 8 0 0 69 21 682
2014 Visible minority 28 36 12 19 3 1 0 64 23 89
2014 Non-visible minority 23 38 12 17 9 0 1 62 27 673

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 33 14 5 3 1 1 77 8 139
2020 Non-visible minority 42 38 9 7 3 0 1 81 10 650
2019 Visible minority 35 40 13 8 2 1 1 77 10 127
2019 Non-visible minority 49 33 8 6 2 0 0 83 9 633
2017 Visible minority 41 43 3 9 3 0 0 85 12 115
2017 Non-visible minority 47 37 6 6 3 0 0 85 9 680
2014 Visible minority 37 40 14 6 3 0 0 77 9 89
2014 Non-visible minority 43 36 9 7 3 1 0 81 10 672

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 34 9 10 6 0 0 75 16 139
2020 Non-visible minority 45 28 9 11 5 1 1 75 16 655
2019 Visible minority 43 34 8 8 7 0 1 77 15 126
2019 Non-visible minority 51 29 9 7 4 0 0 80 11 631
2018 Visible minority 46 30 10 11 3 0 0 76 14 97
2018 Non-visible minority 39 34 11 10 6 0 0 73 16 600
2017 Visible minority 40 30 12 11 7 0 0 70 18 115
2017 Non-visible minority 41 32 8 11 8 1 0 73 19 683
2014 Visible minority 27 37 14 9 13 0 0 64 22 88
2014 Non-visible minority 33 33 11 12 10 0 0 67 22 673

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 40 11 1 5 0 0 82 6 140
2020 Non-visible minority 40 37 11 9 3 0 0 77 12 656
2019 Visible minority 39 36 13 8 4 0 0 75 11 126
2019 Non-visible minority 43 34 11 7 4 0 0 78 11 631
2018 Visible minority 30 39 16 11 4 0 0 70 14 98
2018 Non-visible minority 33 44 10 8 5 0 0 77 13 599
2017 Visible minority 26 49 9 8 7 0 0 76 15 114
2017 Non-visible minority 31 44 9 10 5 0 0 76 16 683
2014 Visible minority 27 43 13 11 7 0 0 69 18 89
2014 Non-visible minority 28 38 12 12 10 0 0 66 22 673

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 42 13 3 6 0 0 78 9 140
2020 Non-visible minority 38 36 11 10 4 0 0 74 15 656
2019 Visible minority 40 31 14 5 11 0 0 70 15 126
2019 Non-visible minority 38 34 12 10 6 0 0 73 15 634
2018 Visible minority 23 38 10 17 11 0 0 62 28 98
2018 Non-visible minority 31 33 13 15 9 0 0 64 23 602
2017 Visible minority 23 43 16 10 9 0 0 65 19 115
2017 Non-visible minority 32 35 11 13 8 0 0 68 21 683
2014 Visible minority 19 36 13 19 14 0 0 54 33 89
2014 Non-visible minority 23 32 16 14 14 0 0 55 28 673

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 39 37 12 8 4 0 0 76 12 137
2020 Non-visible minority 34 39 11 10 5 0 0 74 15 652
2019 Visible minority 27 39 13 15 6 0 0 66 21 124
2019 Non-visible minority 32 38 10 12 7 0 0 70 19 631
2018 Visible minority 32 36 14 9 9 0 0 68 18 98
2018 Non-visible minority 28 37 14 15 6 0 0 65 21 601
2017 Visible minority 20 48 11 12 8 0 0 68 21 115
2017 Non-visible minority 25 44 9 14 7 0 0 69 22 682

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 50 32 12 4 3 0 0 81 7 140
2020 Non-visible minority 50 34 8 5 2 0 0 84 8 654
2019 Visible minority 45 39 8 4 4 0 0 84 8 126
2019 Non-visible minority 48 36 7 4 4 0 0 85 8 629
2018 Visible minority 50 27 14 6 4 0 0 76 10 97
2018 Non-visible minority 41 41 10 6 2 0 0 82 8 603
2017 Visible minority 42 37 6 7 7 0 0 80 14 115
2017 Non-visible minority 41 37 9 8 4 1 0 79 12 683
2014 Visible minority 37 35 12 9 7 0 0 72 16 89
2014 Non-visible minority 36 36 11 11 5 0 0 73 16 672

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 37 12 6 5 0 0 78 11 139
2020 Non-visible minority 38 34 12 10 5 0 0 73 15 656
2019 Visible minority 29 42 14 9 6 0 0 71 15 125
2019 Non-visible minority 40 34 10 8 8 0 0 74 15 633
2018 Visible minority 28 40 12 12 8 0 0 68 20 96
2018 Non-visible minority 32 36 12 12 7 0 0 68 19 601
2017 Visible minority 20 45 13 10 12 0 0 66 22 115
2017 Non-visible minority 34 35 12 11 8 0 0 69 19 683

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 53 33 9 3 3 0 0 86 5 138
2020 Non-visible minority 54 30 9 5 2 0 0 84 7 650
2019 Visible minority 48 35 12 3 2 0 0 83 5 126
2019 Non-visible minority 54 31 10 3 2 0 0 85 5 632
2018 Visible minority 52 34 10 1 3 0 0 86 4 97
2018 Non-visible minority 49 35 11 3 2 0 0 85 4 598
2017 Visible minority 43 36 9 6 5 0 0 80 11 114
2017 Non-visible minority 49 37 8 4 2 0 0 85 7 683
2014 Visible minority 58 24 15 1 2 0 0 82 3 88
2014 Non-visible minority 56 28 9 3 3 1 0 84 7 673

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 39 35 16 5 5 1 0 74 10 137
2020 Non-visible minority 35 39 12 10 3 0 0 75 13 652
2019 Visible minority 24 40 20 9 6 0 1 64 15 126
2019 Non-visible minority 38 41 8 8 5 1 0 79 13 631
2018 Visible minority 22 45 8 15 10 0 0 67 25 97
2018 Non-visible minority 31 39 11 12 6 0 0 71 18 601
2017 Visible minority 29 42 9 14 6 1 0 71 20 113
2017 Non-visible minority 34 38 11 10 7 0 0 72 17 681
2014 Visible minority 21 42 13 13 10 0 1 63 24 89
2014 Non-visible minority 25 38 12 13 12 0 0 64 24 673

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 32 19 5 5 1 0 71 10 139
2020 Non-visible minority 43 33 13 7 4 0 0 76 11 654
2019 Visible minority 35 34 15 7 8 0 0 70 15 126
2019 Non-visible minority 41 34 11 7 6 0 0 75 13 634
2018 Visible minority 25 36 19 10 9 0 0 61 19 98
2018 Non-visible minority 35 37 12 10 5 0 0 72 15 595
2017 Visible minority 31 39 10 11 9 0 0 70 20 114
2017 Non-visible minority 38 32 14 9 7 0 0 70 16 683
2014 Visible minority 27 39 11 7 14 0 2 68 21 89
2014 Non-visible minority 31 33 14 12 10 0 0 64 23 672

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 40 41 10 4 3 0 1 82 8 138
2020 Non-visible minority 36 37 12 10 4 0 1 74 14 651
2019 Visible minority 24 42 15 11 6 2 1 68 17 124
2019 Non-visible minority 37 38 12 8 5 0 0 75 13 626
2018 Visible minority 24 43 10 11 11 0 0 67 23 97
2018 Non-visible minority 31 35 15 12 6 0 1 66 19 600
2017 Visible minority 29 46 9 10 6 1 0 75 16 114
2017 Non-visible minority 33 38 11 10 7 0 1 71 17 680
2014 Visible minority 31 35 11 9 14 0 0 66 23 89
2014 Non-visible minority 29 34 15 14 8 0 0 63 22 673

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 44 42 8 2 3 0 0 87 5 140
2020 Non-visible minority 44 36 9 7 4 0 0 80 10 654
2019 Visible minority 40 37 14 5 4 0 0 77 8 127
2019 Non-visible minority 47 34 9 7 4 0 0 80 11 632
2018 Visible minority 36 36 15 6 7 0 0 73 12 98
2018 Non-visible minority 36 43 11 7 3 0 0 78 11 602
2017 Visible minority 34 39 15 6 7 0 0 72 13 113
2017 Non-visible minority 38 38 10 9 5 0 0 76 14 680
2014 Visible minority 32 37 14 9 7 1 0 70 16 89
2014 Non-visible minority 33 37 13 9 8 0 0 70 17 673

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 23 32 29 9 8 0 0 55 16 139
2020 Non-visible minority 28 34 18 11 9 0 0 62 20 654
2019 Visible minority 26 40 25 6 3 0 0 65 10 127
2019 Non-visible minority 34 33 18 9 5 0 0 68 14 629
2018 Visible minority 27 36 24 5 8 0 0 63 13 98
2018 Non-visible minority 27 33 22 10 8 0 0 60 18 604
2017 Visible minority 30 37 19 7 7 0 1 67 14 115
2017 Non-visible minority 28 34 20 11 6 0 1 63 17 683
2014 Visible minority 27 33 27 5 10 0 0 59 14 88
2014 Non-visible minority 28 34 18 12 9 0 0 62 20 673

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 11 22 40 19 7 1 1 26 33 140
2020 Non-visible minority 9 25 37 19 7 1 1 27 35 654
2019 Visible minority 10 19 49 15 3 2 3 19 30 126
2019 Non-visible minority 11 25 38 17 9 1 0 26 36 631
2018 Visible minority 13 26 39 16 5 0 1 21 40 98
2018 Non-visible minority 13 28 37 16 5 0 1 21 41 603
2017 Visible minority 16 24 41 12 5 1 2 18 41 115
2017 Non-visible minority 14 27 39 13 5 1 2 18 42 681
2014 Visible minority 11 30 36 17 4 1 0 22 42 89
2014 Non-visible minority 17 25 37 14 5 1 1 20 43 673

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 7 12 29 34 13 2 2 49 21 140
2020 Non-visible minority 8 19 26 29 16 1 1 46 28 652
2019 Visible minority 13 17 31 19 11 2 6 33 33 125
2019 Non-visible minority 13 24 25 22 14 1 1 37 38 630
2018 Visible minority 16 21 29 17 12 3 1 31 39 98
2018 Non-visible minority 18 25 26 21 8 1 1 29 44 602
2017 Visible minority 20 16 31 14 13 4 3 29 38 115
2017 Non-visible minority 13 23 27 22 10 2 2 33 38 679
2014 Visible minority 19 25 28 12 7 8 1 21 49 89
2014 Non-visible minority 22 27 27 13 8 1 1 22 50 672

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 17 20 34 22 5 2 1 27 38 140
2020 Non-visible minority 15 24 33 18 8 1 1 26 40 652
2019 Visible minority 16 24 34 17 6 1 1 24 41 127
2019 Non-visible minority 18 24 32 18 6 1 1 25 43 632
2018 Visible minority 17 19 39 19 5 2 0 24 36 96
2018 Non-visible minority 24 25 29 14 5 1 2 19 51 600
2017 Visible minority 21 22 32 15 2 2 5 19 46 115
2017 Non-visible minority 22 24 30 15 5 1 2 21 48 680
2014 Visible minority 31 32 25 5 2 4 1 8 66 89
2014 Non-visible minority 29 27 27 11 4 1 2 16 57 673

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 11 19 34 19 14 1 2 33 31 138
2020 Non-visible minority 12 22 30 25 8 1 1 34 35 651
2019 Visible minority 12 12 41 16 15 3 1 32 25 127
2019 Non-visible minority 8 21 35 24 10 0 2 34 30 623
2018 Visible minority 11 21 33 25 10 2 0 35 32 98
2018 Non-visible minority 17 21 36 18 7 0 1 25 39 599
2017 Visible minority 13 29 33 14 8 1 3 22 44 115
2017 Non-visible minority 15 24 32 19 7 1 2 27 41 676
2014 Visible minority 19 25 29 22 4 1 0 27 44 89
2014 Non-visible minority 17 25 33 16 7 1 1 24 43 673

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 21 21 24 18 12 2 1 31 44 140
2020 Non-visible minority 18 23 29 18 9 0 2 28 42 652
2019 Visible minority 16 22 31 18 6 3 5 26 41 127
2019 Non-visible minority 18 23 25 17 13 2 1 32 42 629
2018 Visible minority 21 26 27 18 6 3 0 25 48 97
2018 Non-visible minority 25 29 25 13 5 2 2 19 56 602
2017 Visible minority 30 18 29 12 6 3 2 19 50 114
2017 Non-visible minority 27 25 25 11 7 2 3 20 54 679
2014 Visible minority 31 28 23 9 6 3 1 16 61 89
2014 Non-visible minority 31 27 22 12 6 1 1 18 59 673

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 12 15 36 20 10 4 2 32 29 140
2020 Non-visible minority 14 18 31 20 12 2 2 34 34 652
2019 Visible minority 18 25 30 14 8 4 1 23 45 126
2019 Non-visible minority 22 27 24 15 9 2 1 25 50 629
2018 Visible minority 23 29 25 12 8 3 0 20 54 98
2018 Non-visible minority 27 28 24 12 5 2 2 18 57 600
2017 Visible minority 22 24 23 16 8 3 3 26 50 115
2017 Non-visible minority 22 24 30 12 7 1 2 21 48 681
2014 Visible minority 14 16 28 22 3 4 13 30 36 88
2014 Non-visible minority 18 21 32 17 9 1 2 27 40 672

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 16 15 34 21 10 3 2 33 32 139
2020 Non-visible minority 15 21 32 21 9 0 1 31 36 648
2019 Visible minority 14 19 35 19 8 4 1 28 35 127
2019 Non-visible minority 16 22 36 17 7 2 1 24 39 628
2018 Visible minority 12 29 34 16 8 2 0 24 41 98
2018 Non-visible minority 25 26 31 12 4 1 1 17 52 604
2017 Visible minority 22 22 35 12 3 2 3 16 47 115
2017 Non-visible minority 21 23 31 12 7 3 2 21 46 683
2014 Visible minority 24 22 28 13 6 4 3 21 49 88
2014 Non-visible minority 27 26 29 12 6 1 1 18 53 673

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 14 31 32 13 8 1 1 21 46 140
2020 Non-visible minority 11 24 38 21 6 0 0 27 35 656
2019 Visible minority 20 20 28 18 12 1 1 30 41 127
2019 Non-visible minority 22 26 32 13 6 0 0 19 48 632
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 28 15 7 4 12 5 68 13 139
2020 Non-visible minority 30 29 15 9 4 7 7 68 14 655
2019 Visible minority 21 33 12 13 5 9 7 65 21 126
2019 Non-visible minority 39 26 13 7 8 3 3 70 16 633
2018 Visible minority 19 30 18 8 14 6 4 55 25 97
2018 Non-visible minority 25 33 16 11 7 6 3 63 20 602
2017 Visible minority 22 29 14 15 14 2 5 55 31 113
2017 Non-visible minority 30 31 12 10 8 5 3 66 20 683
2014 Visible minority 21 29 20 11 10 4 5 55 23 89
2014 Non-visible minority 30 31 12 11 10 3 3 65 22 673

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 50 27 10 8 5 2 0 77 13 135
2020 Non-visible minority 55 25 6 8 5 1 0 81 13 657
2019 Visible minority 44 27 14 9 7 0 0 71 15 127
2019 Non-visible minority 53 24 6 9 7 0 0 77 17 634
2018 Visible minority 41 27 8 7 15 2 0 69 22 97
2018 Non-visible minority 49 25 7 12 6 1 0 74 18 601
2017 Visible minority 35 27 13 13 12 0 0 62 25 115
2017 Non-visible minority 49 27 7 9 9 0 0 76 18 683
2014 Visible minority 37 22 18 16 7 0 0 59 22 89
2014 Non-visible minority 41 26 9 13 10 1 0 68 23 673

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 59 27 7 5 2 0 0 86 7 138
2020 Non-visible minority 63 24 6 4 2 0 0 88 7 653
2019 Visible minority 51 32 5 7 5 0 0 83 12 127
2019 Non-visible minority 56 28 5 6 5 0 0 84 11 631
2018 Visible minority 46 35 4 9 7 0 0 80 16 96
2018 Non-visible minority 51 32 6 6 4 1 0 84 10 600
2017 Visible minority 41 30 10 13 6 0 0 71 19 113
2017 Non-visible minority 50 32 7 7 4 0 0 82 11 681
2014 Visible minority 40 31 9 13 7 0 0 71 19 89
2014 Non-visible minority 43 33 9 9 5 0 0 77 14 673

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 49 32 12 2 2 3 0 83 4 137
2020 Non-visible minority 55 30 8 4 3 1 0 86 6 653
2019 Visible minority 45 36 8 4 6 1 0 82 11 127
2019 Non-visible minority 52 31 8 5 3 0 0 84 8 634
2018 Visible minority 38 37 11 7 5 0 2 76 12 97
2018 Non-visible minority 43 40 8 6 2 0 0 84 9 601

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 40 14 12 11 9 11 2 63 23 139
2020 Non-visible minority 59 20 7 3 3 4 4 86 6 657
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 52 26 10 3 3 1 4 82 7 138
2020 Non-visible minority 61 23 10 3 1 1 1 86 4 656
2019 Visible minority 55 22 9 5 8 0 1 78 13 127
2019 Non-visible minority 54 23 10 4 4 1 3 81 9 631

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 48 30 11 6 4 1 0 79 10 139
2020 Non-visible minority 48 31 7 9 4 0 0 79 13 654
2019 Visible minority 42 34 8 5 10 1 0 77 15 125
2019 Non-visible minority 43 31 10 7 7 0 1 76 14 631
2018 Visible minority 35 43 9 3 10 0 0 78 13 95
2018 Non-visible minority 40 34 10 11 5 0 0 74 16 601
2017 Visible minority 42 34 6 9 8 0 1 77 17 115
2017 Non-visible minority 39 38 8 8 6 1 0 78 14 683
2014 Visible minority 41 24 10 13 10 1 0 67 23 89
2014 Non-visible minority 39 32 10 9 9 0 0 72 18 673

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 52 25 11 6 5 1 2 79 11 139
2020 Non-visible minority 54 23 12 5 3 2 2 80 8 655

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 49 31 10 5 4 0 1 81 9 137
2020 Non-visible minority 52 30 7 7 3 0 1 82 10 655
2019 Visible minority 47 23 11 7 10 0 2 71 17 125
2019 Non-visible minority 48 29 8 7 6 0 2 79 13 631
2018 Visible minority 41 29 9 12 8 0 0 70 20 96
2018 Non-visible minority 43 30 11 8 7 0 0 74 15 598
2017 Visible minority 42 32 10 11 5 1 0 74 16 115
2017 Non-visible minority 46 29 8 10 6 1 1 76 16 682
2014 Visible minority 31 36 13 11 8 1 0 68 19 89
2014 Non-visible minority 43 28 9 11 8 0 0 71 19 673

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 37 63 140
2020 Non-visible minority 38 62 656

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 54 19 9 1 3 3 10 84 6 140
2020 Non-visible minority 60 17 6 2 2 4 10 89 4 654

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 60 23 7 6 4 0 0 82 10 140
2020 Non-visible minority 57 25 7 7 2 0 0 83 10 654
2019 Visible minority 52 26 4 9 8 1 0 79 16 126
2019 Non-visible minority 53 28 8 5 6 0 0 81 11 633
2018 Visible minority 47 24 12 6 9 2 0 73 15 96
2018 Non-visible minority 47 27 11 9 6 0 0 74 15 597
2017 Visible minority 49 26 9 8 8 0 0 74 17 115
2017 Non-visible minority 51 26 9 6 7 0 0 78 13 681
2014 Visible minority 43 26 14 3 12 1 0 70 16 89
2014 Non-visible minority 43 29 9 8 10 0 0 73 18 671
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 39 27 11 7 7 8 1 72 16 140
2020 Non-visible minority 42 32 12 7 4 4 1 77 11 654
2019 Visible minority 33 26 14 11 6 10 0 66 19 127
2019 Non-visible minority 35 33 12 9 6 4 0 71 16 627
2018 Visible minority 23 30 22 12 6 6 0 57 20 97
2018 Non-visible minority 25 32 16 13 8 5 0 60 23 604
2017 Visible minority 28 29 16 9 11 7 0 62 22 115
2017 Non-visible minority 28 37 12 9 10 4 0 68 20 683
2014 Visible minority 19 29 13 10 15 12 1 56 29 89
2014 Non-visible minority 14 30 19 15 14 8 0 48 31 673

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 37 28 17 9 6 2 1 67 16 139
2020 Non-visible minority 37 34 13 10 4 1 0 73 15 655
2019 Visible minority 32 29 18 10 9 3 0 63 19 127
2019 Non-visible minority 30 35 15 12 8 1 0 65 20 628
2018 Visible minority 24 28 24 12 12 0 0 53 24 98
2018 Non-visible minority 23 30 15 17 12 3 0 55 30 604
2017 Visible minority 25 31 18 11 15 1 0 56 26 114
2017 Non-visible minority 26 36 13 12 12 1 0 63 24 682
2014 Visible minority 18 24 20 16 16 5 1 45 34 89
2014 Non-visible minority 13 30 18 19 17 2 0 44 37 671

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 34 16 13 6 4 1 63 20 139
2020 Non-visible minority 26 33 15 16 6 3 1 62 23 653
2019 Visible minority 24 23 21 15 10 7 0 51 27 124
2019 Non-visible minority 20 37 16 15 10 2 0 58 26 627
2018 Visible minority 18 23 26 17 12 4 0 43 30 98
2018 Non-visible minority 14 30 18 20 14 4 0 46 36 600
2017 Visible minority 19 24 21 17 15 4 0 44 34 115
2017 Non-visible minority 18 31 17 17 12 4 0 52 30 683
2014 Visible minority 10 21 22 22 16 9 0 34 42 88
2014 Non-visible minority 9 27 18 23 19 4 0 37 44 673

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 37 14 10 10 2 0 65 20 139
2020 Non-visible minority 27 34 13 17 7 1 0 61 25 656
2019 Visible minority 20 25 22 17 12 3 0 47 30 127
2019 Non-visible minority 19 32 17 19 12 0 0 52 31 629
2018 Visible minority 15 32 18 20 10 4 0 49 31 98
2018 Non-visible minority 13 29 18 24 15 2 0 43 39 604
2017 Visible minority 20 23 17 21 17 2 0 44 38 115
2017 Non-visible minority 17 33 13 19 15 4 0 52 35 682
2014 Visible minority 11 27 14 27 14 8 0 41 44 89
2014 Non-visible minority 7 29 17 24 20 3 0 37 45 673

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 47 22 18 7 1 3 2 72 9 140
2020 Non-visible minority 40 28 20 6 3 3 1 71 9 656
2019 Visible minority 46 32 8 7 3 2 1 81 10 127
2019 Non-visible minority 39 29 19 5 3 4 1 72 9 632
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 36 23 6 5 1 0 66 11 139
2020 Non-visible minority 28 44 15 9 3 1 0 73 12 654
2019 Visible minority 30 36 17 11 4 1 1 67 16 127
2019 Non-visible minority 26 42 15 10 6 0 0 69 16 632
2018 Visible minority 20 47 16 12 5 0 0 67 17 97
2018 Non-visible minority 21 40 20 12 5 1 0 62 18 601
2017 Visible minority 24 36 19 13 5 3 0 62 19 114
2017 Non-visible minority 25 44 15 8 6 1 0 70 14 680
2014 Visible minority 25 37 24 4 7 3 1 64 12 89
2014 Non-visible minority 23 39 18 12 6 2 0 63 19 673

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 18 34 24 15 5 4 1 54 21 136
2020 Non-visible minority 20 37 21 14 5 3 0 59 20 647
2019 Visible minority 13 25 26 10 11 14 0 45 25 126
2019 Non-visible minority 13 35 19 20 10 3 0 50 31 631

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 36 14 10 3 4 3 70 15 140
2020 Non-visible minority 36 35 13 8 5 2 2 73 13 653
2019 Visible minority 21 30 23 9 5 7 4 58 16 127
2019 Non-visible minority 30 35 14 11 6 2 1 68 18 632
2018 Visible minority 23 39 13 13 8 2 2 64 23 97
2018 Non-visible minority 28 36 16 11 6 2 1 67 17 603
2017 Visible minority 25 32 20 12 7 4 0 60 20 114
2017 Non-visible minority 34 37 11 10 6 2 1 72 16 681
2014 Visible minority 29 31 15 10 9 6 1 64 20 89
2014 Non-visible minority 32 35 12 11 6 4 1 70 18 673

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 35 19 8 4 3 0 67 13 139
2020 Non-visible minority 36 38 15 6 3 2 0 76 9 651
2019 Visible minority 30 32 22 8 6 1 0 63 15 125
2019 Non-visible minority 32 35 18 7 5 2 0 69 12 630
2018 Visible minority 24 41 18 11 5 2 0 66 16 98
2018 Non-visible minority 28 39 19 6 7 1 0 68 13 601

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 17 20 22 8 16 13 5 44 29 140
2020 Non-visible minority 20 23 23 12 11 9 3 49 25 653
2019 Visible minority 17 13 18 14 15 16 7 38 38 125
2019 Non-visible minority 18 20 21 14 13 10 4 45 31 631
2018 Visible minority 15 17 20 17 19 10 2 37 41 98
2018 Non-visible minority 13 19 20 15 18 12 2 37 39 603
2017 Visible minority 12 12 20 20 21 11 3 28 48 115
2017 Non-visible minority 13 23 16 16 15 14 3 44 37 681
2014 Visible minority 8 16 18 15 23 16 4 30 47 89
2014 Non-visible minority 12 17 18 19 22 9 2 33 46 673

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 26 30 13 16 11 3 1 59 28 139
2020 Non-visible minority 25 34 17 15 7 3 0 60 23 651
2019 Visible minority 23 23 16 19 14 3 2 49 34 127
2019 Non-visible minority 18 39 15 15 11 2 0 58 26 634
2018 Visible minority 15 26 20 15 20 4 0 42 37 97
2018 Non-visible minority 17 31 18 19 13 2 0 49 33 601
2017 Visible minority 20 28 20 11 14 6 0 51 27 115
2017 Non-visible minority 23 36 15 13 9 4 0 62 23 680
2014 Visible minority 21 24 19 15 17 5 0 47 33 89
2014 Non-visible minority 14 28 16 18 22 2 0 42 41 671

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 24 23 20 11 18 5 1 49 30 140
2020 Non-visible minority 23 28 17 17 12 1 2 53 30 653
2019 Visible minority 21 19 17 21 16 6 0 43 39 127
2019 Non-visible minority 22 31 15 12 18 1 1 54 31 633
2018 Visible minority 15 20 17 16 26 6 1 37 45 98
2018 Non-visible minority 15 28 15 17 20 3 2 45 38 601
2017 Visible minority 14 22 17 20 25 2 0 37 46 115
2017 Non-visible minority 19 29 13 14 19 3 3 51 35 683
2014 Visible minority 12 19 10 22 29 6 1 34 55 89
2014 Non-visible minority 11 19 11 23 33 2 2 31 57 673

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 47 22 18 6 3 1 3 72 10 139
2020 Non-visible minority 50 22 12 7 6 0 2 74 13 656
2019 Visible minority 51 24 12 3 3 2 5 80 7 127
2019 Non-visible minority 51 26 12 6 3 0 2 79 8 631

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 34 31 19 8 3 1 4 68 12 137
2020 Non-visible minority 45 28 16 5 4 1 2 74 9 657
2019 Visible minority 37 25 13 10 8 2 4 66 20 127
2019 Non-visible minority 47 21 17 8 4 1 2 71 12 632

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 54 12 10 6 6 9 3 75 13 140
2020 Non-visible minority 79 9 5 3 1 1 3 91 4 654
2019 Visible minority 53 6 14 1 5 10 10 74 9 126
2019 Non-visible minority 80 6 6 1 3 2 3 90 4 629

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 65 15 6 3 1 1 8 89 4 139
2020 Non-visible minority 78 10 4 2 1 1 4 92 3 656
2019 Visible minority 60 11 9 1 1 1 18 87 2 127
2019 Non-visible minority 80 5 3 2 2 1 7 92 4 629

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 18 36 24 9 4 9 0 59 14 140
2020 Non-visible minority 27 43 17 8 3 2 0 72 12 652
2019 Visible minority 15 37 26 10 4 8 0 56 15 127
2019 Non-visible minority 25 41 17 11 3 2 0 68 14 631
2018 Visible minority 14 35 27 11 7 6 0 52 19 98
2018 Non-visible minority 19 40 19 12 6 3 0 61 19 603
2017 Visible minority 15 38 20 15 9 2 1 54 25 114
2017 Non-visible minority 22 39 19 9 7 4 0 63 17 683

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 39 14 9 6 2 2 69 16 140
2020 Non-visible minority 37 38 15 6 2 2 0 76 9 649
2019 Visible minority 29 33 16 9 7 7 0 67 16 126
2019 Non-visible minority 40 37 12 7 3 1 0 77 11 629
2018 Visible minority 28 36 15 8 6 6 0 68 16 98
2018 Non-visible minority 31 42 14 7 3 2 0 75 10 600
2017 Visible minority 29 42 14 7 7 1 0 72 14 113
2017 Non-visible minority 35 41 10 7 4 3 0 78 12 681
2014 Visible minority 24 30 21 7 10 8 0 58 18 89
2014 Non-visible minority 31 37 16 7 4 4 0 72 12 673

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 33 19 9 4 3 1 66 15 140
2020 Non-visible minority 41 36 13 4 2 3 0 80 6 655
2019 Visible minority 37 34 14 9 4 4 0 73 13 126
2019 Non-visible minority 47 32 12 3 4 2 0 80 8 631
2018 Visible minority 29 28 24 8 5 6 0 61 14 98
2018 Non-visible minority 36 39 14 5 3 3 0 78 8 599
2017 Visible minority 26 35 18 7 11 4 0 63 18 114
2017 Non-visible minority 38 35 13 4 4 6 0 78 8 681
2014 Visible minority 18 36 21 1 10 13 0 62 13 89
2014 Non-visible minority 36 32 19 4 2 7 0 73 6 671

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 31 19 13 5 4 2 61 19 139
2020 Non-visible minority 40 34 15 5 1 5 1 77 6 655

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 34 26 15 6 15 3 1 63 22 140
2020 Non-visible minority 47 31 8 5 3 3 3 83 8 650

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 47 31 11 5 4 2 0 80 9 140
2020 Non-visible minority 55 32 7 3 2 0 0 87 6 652
2019 Visible minority 44 38 8 7 3 0 0 83 10 126
2019 Non-visible minority 49 35 8 5 3 0 0 84 8 632
2018 Visible minority 40 34 14 7 4 0 1 74 12 98
2018 Non-visible minority 38 42 11 5 4 0 0 80 9 598
2017 Visible minority 38 37 10 8 7 0 0 75 15 115
2017 Non-visible minority 43 37 9 7 4 0 0 81 11 682
2014 Visible minority 33 31 17 3 9 4 1 69 13 89
2014 Non-visible minority 35 37 13 8 6 1 0 72 14 673

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 32 20 7 4 0 0 68 12 139
2020 Non-visible minority 36 31 18 9 5 0 0 68 14 653
2019 Visible minority 26 35 18 13 8 0 0 61 21 127
2019 Non-visible minority 35 28 17 11 9 0 0 64 20 632
2018 Visible minority 24 33 17 9 16 0 0 58 25 98
2018 Non-visible minority 25 28 21 15 11 0 0 53 26 600
2017 Visible minority 21 34 22 6 17 0 0 55 23 115
2017 Non-visible minority 27 30 18 13 12 0 0 58 24 682
2014 Visible minority 17 37 18 10 16 2 0 55 26 89
2014 Non-visible minority 15 31 17 19 18 1 0 45 37 673

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 34 34 20 6 4 2 0 70 10 139
2020 Non-visible minority 36 37 14 7 5 0 0 74 12 648
2019 Visible minority 27 34 20 11 9 0 0 60 20 127
2019 Non-visible minority 35 32 13 12 7 0 0 68 19 632
2018 Visible minority 26 35 19 7 13 0 0 61 20 97
2018 Non-visible minority 25 33 19 14 9 0 0 58 23 596
2017 Visible minority 21 40 16 8 15 0 0 61 22 114
2017 Non-visible minority 29 35 13 14 9 0 0 64 23 683
2014 Visible minority 15 40 14 14 17 1 0 55 31 89
2014 Non-visible minority 17 32 16 20 15 0 0 49 35 673

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 34 28 21 8 8 2 0 63 16 140
2020 Non-visible minority 32 27 20 12 6 2 0 61 19 654
2019 Visible minority 28 21 18 14 11 6 2 54 27 126
2019 Non-visible minority 34 24 15 14 11 2 0 59 25 632
2018 Visible minority 24 22 18 15 17 4 0 48 33 98
2018 Non-visible minority 24 24 21 15 13 4 1 49 29 600
2017 Visible minority 13 29 17 19 18 3 0 44 39 115
2017 Non-visible minority 27 23 19 14 13 4 1 53 28 681
2014 Visible minority 13 27 24 10 19 7 0 43 32 89
2014 Non-visible minority 19 20 18 17 21 5 0 41 40 673
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Visible minority 41 22 37 140
2020 Non-visible minority 44 27 29 657
2019 Visible minority 46 15 39 127
2019 Non-visible minority 44 25 31 634
2018 Visible minority 60 13 27 98
2018 Non-visible minority 50 20 29 604
2017 Visible minority 60 12 28 114
2017 Non-visible minority 47 20 33 683
2014 Visible minority 52 21 27 89
2014 Non-visible minority 51 18 31 672

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Visible minority 4 27 60 0 2 7 56
2020 Non-visible minority 7 31 53 4 2 3 288
2019 Visible minority 3 27 50 3 11 6 59
2019 Non-visible minority 6 33 49 3 5 4 293
2018 Visible minority 0 25 61 6 3 6 57
2018 Non-visible minority 7 21 56 4 4 9 309
2017 Visible minority 1 17 67 3 9 3 67
2017 Non-visible minority 5 19 57 4 7 7 321
2014 Visible minority 5 22 52 9 9999 13 46
2014 Non-visible minority 5 17 64 7 9999 7 346
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 14 86 140
2020 Non-visible minority 8 92 656
2019 Visible minority 23 77 127
2019 Non-visible minority 16 84 633
2018 Visible minority 29 71 98
2018 Non-visible minority 18 82 604

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 37 63 19
2020 Non-visible minority 48 52 54
2019 Visible minority 51 49 31
2019 Non-visible minority 41 59 96
2018 Visible minority 61 39 28
2018 Non-visible minority 36 64 107

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 63 37 19
2020 Non-visible minority 70 30 54
2019 Visible minority 66 34 31
2019 Non-visible minority 68 32 96
2018 Visible minority 75 25 28
2018 Non-visible minority 73 27 107

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 16 84 28
2018 Non-visible minority 8 92 107

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 19
2020 Non-visible minority 0 100 54
2019 Visible minority 0 100 31
2019 Non-visible minority 0 100 96

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 17 83 28
2018 Non-visible minority 6 94 107

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 0 100 28
2018 Non-visible minority 5 95 107

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 43 57 19
2020 Non-visible minority 48 52 54
2019 Visible minority 36 64 30
2019 Non-visible minority 42 58 96
2018 Visible minority 35 65 28
2018 Non-visible minority 39 61 107

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 32 68 19
2020 Non-visible minority 47 53 54
2019 Visible minority 37 63 30
2019 Non-visible minority 43 57 96
2018 Visible minority 54 46 28
2018 Non-visible minority 44 56 107

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 58 42 19
2020 Non-visible minority 43 57 54
2019 Visible minority 37 63 30
2019 Non-visible minority 52 48 96
2018 Visible minority 43 57 28
2018 Non-visible minority 49 51 107

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 36 64 19
2020 Non-visible minority 44 56 54
2019 Visible minority 38 62 30
2019 Non-visible minority 40 60 96
2018 Visible minority 49 51 28
2018 Non-visible minority 44 56 107

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 38 62 19
2020 Non-visible minority 42 58 54
2019 Visible minority 24 76 30
2019 Non-visible minority 40 60 96
2018 Visible minority 44 56 28
2018 Non-visible minority 31 69 107

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 52 48 19
2020 Non-visible minority 53 47 54
2019 Visible minority 51 49 30
2019 Non-visible minority 62 38 96
2018 Visible minority 77 23 28
2018 Non-visible minority 43 57 107

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 32 68 19
2020 Non-visible minority 46 54 54
2019 Visible minority 27 73 30
2019 Non-visible minority 41 59 96
2018 Visible minority 40 60 28
2018 Non-visible minority 30 70 107

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 0 100 30
2019 Non-visible minority 0 100 96
2018 Visible minority 0 100 28
2018 Non-visible minority 0 100 107

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 74 26 19
2020 Non-visible minority 55 45 54
2019 Visible minority 46 54 30
2019 Non-visible minority 48 52 96
2018 Visible minority 49 51 28
2018 Non-visible minority 47 53 107

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 22 78 30
2019 Non-visible minority 21 79 96
2018 Visible minority 29 71 28
2018 Non-visible minority 30 70 107

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 28 72 28
2018 Non-visible minority 17 83 107

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 47 53 19
2020 Non-visible minority 63 37 54
2019 Visible minority 56 44 30
2019 Non-visible minority 52 48 96
2018 Visible minority 67 33 28
2018 Non-visible minority 61 39 107

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 27 73 19
2020 Non-visible minority 33 67 54
2019 Visible minority 37 63 30
2019 Non-visible minority 21 79 96
2018 Visible minority 45 55 28
2018 Non-visible minority 29 71 107

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 22 78 30
2019 Non-visible minority 5 95 96

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 24 76 30
2019 Non-visible minority 8 92 96

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 19
2020 Non-visible minority 15 85 54
2018 Visible minority 21 79 28
2018 Non-visible minority 9 91 107

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 15 85 30
2019 Non-visible minority 11 89 96

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 37 63 19
2020 Non-visible minority 22 78 54
2019 Visible minority 22 78 30
2019 Non-visible minority 32 68 96

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 17 83 27
2018 Non-visible minority 10 90 100

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 33 67 27
2018 Non-visible minority 41 59 100

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 47 53 27
2018 Non-visible minority 56 44 100

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 49 51 27
2018 Non-visible minority 53 47 100

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 20 80 27
2018 Non-visible minority 7 93 100

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 14 10 22 5 6 33 11 42 19 140
2020 Non-visible minority 15 15 18 8 6 31 7 48 22 652
2019 Visible minority 14 9 17 7 12 29 12 40 32 127
2019 Non-visible minority 15 16 18 8 7 27 8 49 24 634
2018 Visible minority 12 16 26 9 12 21 5 37 28 98
2018 Non-visible minority 11 16 20 9 9 29 5 42 27 600
2017 Visible minority 12 20 17 8 9 26 9 48 26 115
2017 Non-visible minority 12 12 18 7 10 32 9 41 28 681
2014 Visible minority 8 14 14 7 18 28 11 37 40 88
2014 Non-visible minority 11 17 18 11 9 28 6 42 31 673

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 23 23 7 7 10 2 59 15 140
2020 Non-visible minority 30 31 16 6 4 11 1 70 12 654
2019 Visible minority 34 18 19 6 8 12 3 61 17 127
2019 Non-visible minority 31 30 15 5 7 9 2 69 14 632
2018 Visible minority 24 26 21 8 11 10 0 56 22 98
2018 Non-visible minority 25 32 19 8 8 7 1 62 17 601
2017 Visible minority 17 28 25 7 8 12 3 53 18 115
2017 Non-visible minority 24 30 16 9 8 11 1 62 19 682
2014 Visible minority 18 25 22 8 13 10 4 50 24 89
2014 Non-visible minority 19 29 22 11 7 11 1 55 20 673
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 19 81 140
2020 Non-visible minority 7 93 656
2019 Visible minority 17 83 127
2019 Non-visible minority 7 93 634
2018 Visible minority 16 84 98
2018 Non-visible minority 7 93 604

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 35 65 26
2020 Non-visible minority 38 62 47
2019 Visible minority 51 49 23
2019 Non-visible minority 36 64 41
2018 Visible minority 50 50 16
2018 Non-visible minority 27 73 46

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 73 27 26
2020 Non-visible minority 79 21 47

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 26
2020 Non-visible minority 0 100 47
2019 Visible minority 0 100 23
2019 Non-visible minority 0 100 41
2018 Visible minority 0 100 16
2018 Non-visible minority 0 100 46

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 78 22 26
2020 Non-visible minority 11 89 47
2018 Visible minority 64 36 16
2018 Non-visible minority 10 90 46

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 41 59 23
2019 Non-visible minority 20 80 40
2018 Visible minority 69 31 16
2018 Non-visible minority 15 85 46

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 47 53 26
2020 Non-visible minority 12 88 47
2019 Visible minority 32 68 23
2019 Non-visible minority 0 100 40
2018 Visible minority 38 62 16
2018 Non-visible minority 0 100 46

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 31 69 26
2020 Non-visible minority 42 58 47
2019 Visible minority 32 68 23
2019 Non-visible minority 33 67 40

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 32 68 26
2020 Non-visible minority 56 44 47

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 0 100 16
2018 Non-visible minority 0 100 46

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 26
2020 Non-visible minority 17 83 47

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 26
2020 Non-visible minority 0 100 47

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 0 100 16
2018 Non-visible minority 14 86 46

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 0 100 26
2020 Non-visible minority 0 100 47
2019 Visible minority 0 100 23
2019 Non-visible minority 0 100 40
2018 Visible minority 0 100 16
2018 Non-visible minority 0 100 46

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 30 70 26
2020 Non-visible minority 30 70 47
2019 Visible minority 35 65 23
2019 Non-visible minority 32 68 40

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 27 73 23
2019 Non-visible minority 11 89 40

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 0 100 16
2018 Non-visible minority 11 89 46

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 62 38 26
2020 Non-visible minority 47 53 47
2019 Visible minority 33 67 23
2019 Non-visible minority 59 41 40

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 0 100 15
2018 Non-visible minority 0 100 42

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 0 100 15
2018 Non-visible minority 0 100 42

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 40 60 15
2018 Non-visible minority 28 72 42

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 46 54 15
2018 Non-visible minority 49 51 42

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 53 47 15
2018 Non-visible minority 60 40 42

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 0 100 15
2018 Non-visible minority 0 100 42

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 13 11 21 4 7 35 9 43 19 140
2020 Non-visible minority 15 16 19 5 3 35 7 54 12 653
2019 Visible minority 15 9 19 6 9 31 10 41 26 127
2019 Non-visible minority 16 16 20 3 4 33 7 54 13 632
2018 Visible minority 12 13 30 3 9 28 5 38 17 98
2018 Non-visible minority 11 17 22 5 4 36 5 47 16 600
2017 Visible minority 8 13 24 9 6 33 7 36 24 115
2017 Non-visible minority 14 12 17 3 3 44 8 54 11 683
2014 Visible minority 9 14 18 3 10 33 12 42 25 89
2014 Non-visible minority 9 13 21 3 3 42 9 45 12 673

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 32 19 22 6 7 12 2 59 15 139
2020 Non-visible minority 33 32 16 4 3 11 2 74 7 654
2019 Visible minority 29 19 14 7 10 21 1 61 21 127
2019 Non-visible minority 33 28 19 2 4 12 1 71 8 634
2018 Visible minority 18 24 27 6 8 17 1 51 16 98
2018 Non-visible minority 27 31 21 6 3 11 1 65 11 599
2017 Visible minority 17 25 20 9 6 23 0 55 19 114
2017 Non-visible minority 29 30 16 4 3 17 1 72 8 681
2014 Visible minority 20 26 19 1 13 20 1 58 17 89
2014 Non-visible minority 22 30 21 4 2 20 2 66 7 673
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 40 23 12 9 12 0 4 65 22 139
2020 Non-visible minority 36 27 17 9 10 0 1 63 19 655

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 35 27 15 13 8 1 2 63 21 139
2020 Non-visible minority 37 32 15 8 8 0 0 69 16 654
2019 Visible minority 23 21 25 12 16 1 2 45 29 126
2019 Non-visible minority 23 26 25 11 13 0 1 50 25 632
2018 Visible minority 25 28 17 13 16 0 2 54 29 98
2018 Non-visible minority 17 27 22 17 16 0 1 44 34 603
2017 Visible minority 20 24 23 14 17 0 2 46 31 115
2017 Non-visible minority 16 25 19 16 23 0 1 41 40 680

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 18 17 23 29 11 0 1 36 41 139
2020 Non-visible minority 11 26 28 19 15 0 0 38 34 656
2019 Visible minority 15 30 24 23 7 1 1 46 30 127
2019 Non-visible minority 18 28 27 16 11 0 0 47 26 632
2018 Visible minority 13 20 33 19 14 0 0 33 33 98
2018 Non-visible minority 11 22 29 22 15 0 0 34 37 603
2017 Visible minority 16 18 31 18 16 0 2 34 34 115
2017 Non-visible minority 13 24 26 19 18 0 0 37 37 682

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 20 24 24 19 11 0 1 45 30 138
2020 Non-visible minority 18 30 25 15 10 0 1 49 25 654
2019 Visible minority 18 32 22 17 6 1 3 52 25 127
2019 Non-visible minority 23 32 24 12 8 0 0 56 20 631
2018 Visible minority 15 22 34 14 13 0 1 38 28 98
2018 Non-visible minority 14 24 31 18 12 0 0 38 31 603
2017 Visible minority 18 21 25 21 14 0 2 39 36 115
2017 Non-visible minority 16 28 25 17 14 0 1 44 31 676

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 17 15 26 26 14 0 1 32 41 139
2020 Non-visible minority 15 23 24 18 18 0 1 39 37 654
2019 Visible minority 18 23 21 17 19 1 1 41 37 126
2019 Non-visible minority 18 24 23 18 16 0 0 42 34 629
2018 Visible minority 12 20 27 18 22 2 0 32 40 98
2018 Non-visible minority 10 17 26 24 21 1 1 28 46 596
2017 Visible minority 20 15 23 20 20 0 2 35 41 115
2017 Non-visible minority 13 19 25 20 23 0 0 32 44 680

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 36 22 15 17 7 0 4 60 25 139
2020 Non-visible minority 32 26 20 12 8 0 3 59 21 654
2019 Visible minority 38 25 17 8 5 1 6 67 14 127
2019 Non-visible minority 42 27 15 8 5 0 3 71 14 626
2018 Visible minority 43 16 26 3 11 0 2 60 14 97
2018 Non-visible minority 29 31 21 8 7 0 3 62 16 600
2017 Visible minority 21 26 28 8 12 0 5 49 21 115
2017 Non-visible minority 32 27 18 11 8 0 3 62 20 681

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 22 22 25 19 11 0 1 45 30 137
2020 Non-visible minority 22 29 22 12 14 0 0 51 27 653
2019 Visible minority 31 27 23 7 10 1 2 59 18 126
2019 Non-visible minority 31 29 19 11 10 0 0 60 21 631
2018 Visible minority 36 16 23 12 11 2 0 53 24 96
2018 Non-visible minority 23 28 21 15 12 0 1 51 28 601
2017 Visible minority 19 25 27 10 18 0 1 44 29 115
2017 Non-visible minority 26 27 22 15 10 0 0 53 25 680

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 28 17 23 10 10 0 12 52 22 138
2020 Non-visible minority 35 20 15 10 11 0 7 60 23 653

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 30 33 20 9 7 0 2 64 16 139
2020 Non-visible minority 31 35 22 8 3 0 1 66 12 655
2019 Visible minority 31 25 21 12 8 2 1 58 21 125
2019 Non-visible minority 24 34 25 10 6 1 1 59 16 628
2018 Visible minority 19 33 24 11 7 2 3 56 19 96
2018 Non-visible minority 20 33 26 13 7 0 1 53 20 602
2017 Visible minority 18 33 20 16 12 0 2 52 28 115
2017 Non-visible minority 24 31 24 11 8 1 1 56 20 680

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 26 28 21 15 7 0 2 55 23 139
2020 Non-visible minority 24 33 25 11 7 0 0 57 18 653
2019 Visible minority 23 33 22 13 7 1 1 57 20 125
2019 Non-visible minority 21 34 23 14 7 1 0 56 21 629
2018 Visible minority 22 27 29 16 5 1 0 50 21 97
2018 Non-visible minority 16 29 29 15 10 0 0 46 25 604
2017 Visible minority 15 26 24 18 14 0 3 42 33 115
2017 Non-visible minority 19 30 25 14 12 0 1 49 26 679

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 25 19 16 8 0 1 56 25 139
2020 Non-visible minority 31 27 21 12 8 0 0 58 21 654
2019 Visible minority 24 27 16 18 13 1 1 52 31 124
2019 Non-visible minority 26 30 20 13 10 0 0 56 24 630
2018 Visible minority 21 29 27 12 11 1 0 50 23 97
2018 Non-visible minority 19 31 24 15 11 0 1 50 26 600
2017 Visible minority 18 25 22 17 15 0 3 45 33 115
2017 Non-visible minority 21 28 21 17 12 0 1 50 29 679

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 42 20 19 9 8 0 2 63 17 138
2020 Non-visible minority 43 28 16 7 6 0 0 71 13 654
2019 Visible minority 40 18 23 9 7 1 1 60 17 125
2019 Non-visible minority 43 26 15 8 7 0 0 70 15 629

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 28 23 27 10 9 1 3 52 20 138
2020 Non-visible minority 25 29 23 15 7 0 0 54 22 655

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 31 24 21 11 9 1 2 58 20 138
2020 Non-visible minority 28 28 24 14 5 0 0 57 19 654
2019 Visible minority 40 24 18 14 3 1 1 64 17 124
2019 Non-visible minority 36 32 18 9 5 0 1 68 14 630
2018 Visible minority 28 30 26 6 7 2 1 59 14 97
2018 Non-visible minority 28 34 22 10 6 0 1 62 16 599
2017 Visible minority 30 29 18 10 8 0 4 62 20 114
2017 Non-visible minority 29 32 21 9 7 0 1 62 17 678

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 49 23 19 4 3 0 2 73 7 139
2020 Non-visible minority 47 27 17 6 3 0 1 74 9 655
2019 Visible minority 55 18 14 6 3 0 3 76 9 125
2019 Non-visible minority 54 22 12 6 5 0 1 77 11 626
2018 Visible minority 51 26 16 4 1 1 1 79 5 97
2018 Non-visible minority 50 26 13 5 4 0 2 78 9 597
2017 Visible minority 57 21 11 7 2 0 3 80 9 115
2017 Non-visible minority 56 23 12 5 3 0 1 80 8 683

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 27 28 26 11 7 0 1 56 18 139
2020 Non-visible minority 25 35 25 9 5 0 0 60 15 652

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 55 22 9 4 2 1 8 84 6 138
2020 Non-visible minority 69 17 6 1 3 1 3 90 4 651
2019 Visible minority 66 9 5 4 3 1 11 86 9 125
2019 Non-visible minority 73 11 5 2 3 0 6 90 4 630
2018 Visible minority 58 25 11 3 0 1 2 85 3 97
2018 Non-visible minority 69 15 5 3 2 0 6 90 5 602

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 67 14 5 3 6 2 4 85 9 138
2020 Non-visible minority 79 10 5 1 2 1 2 92 3 649
2019 Visible minority 59 16 7 3 10 0 5 79 14 124
2019 Non-visible minority 75 11 5 3 4 0 2 87 8 631
2018 Visible minority 57 16 7 5 11 1 3 76 16 96
2018 Non-visible minority 67 14 5 3 5 0 4 85 9 597
2017 Visible minority 56 19 8 4 8 2 3 79 13 115
2017 Non-visible minority 72 11 6 4 4 0 3 86 8 681

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 68 15 7 3 1 0 5 88 5 140
2020 Non-visible minority 69 19 8 2 2 0 1 89 3 650
2019 Visible minority 59 22 10 3 5 0 1 82 8 124
2019 Non-visible minority 60 24 9 3 3 0 1 85 6 630
2018 Visible minority 50 29 12 3 4 0 2 81 6 98
2018 Non-visible minority 58 27 9 3 2 0 1 86 5 602
2017 Visible minority 50 24 8 7 7 0 3 77 15 114
2017 Non-visible minority 55 27 11 3 2 0 2 83 5 682

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 63 16 8 6 4 0 3 81 11 140
2020 Non-visible minority 67 15 7 4 5 0 1 83 9 655
2019 Visible minority 57 14 10 8 9 0 1 72 17 123
2019 Non-visible minority 58 20 10 6 6 0 1 78 12 628
2018 Visible minority 49 20 11 7 11 0 2 70 18 95
2018 Non-visible minority 48 23 12 9 7 0 0 72 16 601
2017 Visible minority 44 22 14 9 7 0 3 69 17 115
2017 Non-visible minority 54 20 11 7 6 0 1 76 13 681

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 61 11 3 1 1 0 22 93 4 140
2020 Non-visible minority 62 12 6 2 1 0 17 89 4 654
2019 Visible minority 64 9 7 0 2 0 18 88 3 120
2019 Non-visible minority 58 13 6 2 1 0 19 88 4 626
2018 Visible minority 53 15 4 1 2 1 24 91 4 97
2018 Non-visible minority 51 15 7 2 2 0 24 87 4 599
2017 Visible minority 54 12 6 2 2 0 25 88 4 114
2017 Non-visible minority 52 15 6 2 1 0 23 88 4 681

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 63 19 7 3 1 1 7 88 4 140
2020 Non-visible minority 71 16 7 2 0 0 3 91 2 655
2019 Visible minority 68 15 8 3 2 0 4 87 5 123
2019 Non-visible minority 74 14 4 2 1 0 5 93 3 631
2018 Visible minority 58 19 9 1 2 0 11 87 3 97
2018 Non-visible minority 64 20 8 2 1 0 5 89 3 596
2017 Visible minority 54 21 8 2 3 0 12 85 6 115
2017 Non-visible minority 66 18 6 1 1 0 7 91 2 677

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 65 12 8 4 5 0 6 83 9 140
2020 Non-visible minority 75 14 5 2 1 0 2 91 4 656
2019 Visible minority 60 17 4 2 10 3 4 83 12 124
2019 Non-visible minority 76 10 6 3 4 0 2 87 7 629
2018 Visible minority 64 17 4 7 3 0 5 85 11 97
2018 Non-visible minority 73 11 6 4 3 0 4 87 7 602
2017 Visible minority 69 8 9 3 5 0 5 81 9 115
2017 Non-visible minority 72 9 6 3 5 0 5 85 8 683

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 54 19 13 7 3 0 4 76 10 140
2020 Non-visible minority 46 30 15 6 2 0 1 77 8 652
2019 Visible minority 49 26 13 5 4 0 4 78 9 124
2019 Non-visible minority 55 26 10 5 2 0 1 82 7 629
2018 Visible minority 49 26 7 8 3 0 6 80 12 97
2018 Non-visible minority 48 28 14 4 3 1 3 78 7 602
2017 Visible minority 50 20 16 7 3 0 4 73 10 115
2017 Non-visible minority 53 26 13 4 2 0 2 81 6 682

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 29 38 22 7 4 0 1 67 11 140
2020 Non-visible minority 26 40 22 7 3 0 0 67 11 655

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 14 30 35 16 4 1 0 44 21 139
2020 Non-visible minority 11 31 35 16 6 0 0 43 22 657
2019 Visible minority 14 32 37 12 6 0 0 45 18 127
2019 Non-visible minority 13 34 36 13 5 0 0 47 17 632
2018 Visible minority 9 29 35 22 6 0 0 38 27 98
2018 Non-visible minority 7 30 40 16 6 0 0 37 23 604
2017 Visible minority 8 21 49 6 14 0 2 30 20 115
2017 Non-visible minority 9 26 38 19 8 0 0 35 27 683

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 15 20 39 16 9 0 0 26 35 140
2020 Non-visible minority 16 21 40 18 5 0 0 23 37 656
2019 Visible minority 11 15 48 16 10 1 0 26 26 126
2019 Non-visible minority 10 20 38 22 11 0 0 33 29 627
2018 Visible minority 16 21 37 22 4 0 0 26 37 95
2018 Non-visible minority 14 23 36 20 8 0 0 27 37 601
2017 Visible minority 14 19 43 18 6 0 0 24 33 115
2017 Non-visible minority 11 25 38 17 8 0 0 26 36 680

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 32 38 14 10 2 3 0 73 13 140
2020 Non-visible minority 36 40 13 7 2 2 0 77 10 657
2019 Visible minority 28 33 18 9 4 8 0 67 14 126
2019 Non-visible minority 32 39 16 8 4 2 0 72 12 631
2018 Visible minority 24 43 15 8 6 4 0 70 15 97
2018 Non-visible minority 29 40 16 8 4 2 0 71 12 599
2017 Visible minority 26 35 20 10 7 2 0 62 17 115
2017 Non-visible minority 27 43 10 11 5 4 0 73 16 683

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 33 33 14 8 9 3 0 69 17 140
2020 Non-visible minority 34 35 15 9 4 2 0 71 13 653

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 38 25 16 7 11 1 1 65 18 139
2020 Non-visible minority 45 26 11 11 6 1 0 72 17 657

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 53 24 16 3 4 1 0 78 7 139
2020 Non-visible minority 53 27 12 4 3 1 1 81 8 655

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 32 36 15 8 6 3 0 70 14 139
2020 Non-visible minority 33 33 15 10 6 2 0 68 17 655
2019 Visible minority 26 23 18 17 10 6 0 53 28 126
2019 Non-visible minority 24 35 17 13 10 1 0 59 24 632
2018 Visible minority 13 39 17 17 13 1 0 52 31 98
2018 Non-visible minority 19 34 19 16 11 1 0 53 27 600
2017 Visible minority 14 34 19 16 16 2 0 49 32 115
2017 Non-visible minority 17 38 12 19 13 1 0 55 32 681

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 38 11 5 4 1 1 80 9 140
2020 Non-visible minority 51 37 5 7 1 0 0 87 8 654

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 45 35 14 2 3 1 1 81 5 139
2020 Non-visible minority 50 36 8 4 2 1 0 86 6 657

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 32 35 21 4 4 3 1 69 9 139
2020 Non-visible minority 35 33 20 5 2 1 2 71 8 650

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 32 17 1 1 2 3 80 2 140
2020 Non-visible minority 49 33 9 4 1 1 2 85 5 655

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 74 18 3 0 0 1 3 96 0 140
2020 Non-visible minority 77 16 3 1 0 2 1 95 1 654

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 41 39 9 3 2 6 1 86 5 140
2020 Non-visible minority 52 31 9 5 1 2 1 85 6 655

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 50 29 12 5 2 0 1 80 7 139
2020 Non-visible minority 57 26 8 6 3 0 0 83 9 652

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 51 27 8 5 2 4 3 84 7 140
2020 Non-visible minority 60 24 9 4 1 1 0 86 5 657

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 28 35 14 11 11 0 0 64 22 36
2020 Non-visible minority 23 51 10 11 4 0 0 75 15 244
2019 Visible minority 29 38 19 3 4 0 8 72 7 27
2019 Non-visible minority 19 49 15 11 4 1 2 69 16 240

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 94 6 36
2020 Non-visible minority 96 4 242

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 8 25 28 17 23 0 0 32 40 34
2020 Non-visible minority 16 34 16 23 10 1 0 51 33 233
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 11 89 138
2020 Non-visible minority 9 91 652

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 18 82 139
2020 Non-visible minority 12 88 652
2019 Visible minority 22 78 127
2019 Non-visible minority 16 84 633
2017 Visible minority 26 74 115
2017 Non-visible minority 15 85 681
2014 Visible minority 13 87 89
2014 Non-visible minority 16 84 672

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 33 67 24
2020 Non-visible minority 47 53 76

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 69 31 25
2020 Non-visible minority 80 20 76
2019 Visible minority 85 15 30
2019 Non-visible minority 76 24 93
2017 Visible minority 90 10 31
2017 Non-visible minority 77 23 103
2014 Visible minority 63 37 11
2014 Non-visible minority 76 24 105

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 51 36 6 6 0 0 0 87 6 17
2020 Non-visible minority 50 33 3 14 0 0 0 83 14 61
2019 Visible minority 51 33 12 4 0 0 0 84 4 25
2019 Non-visible minority 49 32 1 14 4 0 0 81 18 70
2017 Visible minority 54 28 7 7 0 4 0 85 7 28
2017 Non-visible minority 56 33 2 7 1 0 0 89 9 79
2014 Non-visible minority 55 32 4 6 2 0 0 88 9 78

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 49 26 13 4 4 3 1 78 8 140
2020 Non-visible minority 56 27 7 4 2 1 2 86 7 655
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 24 53 22 0 69 31 140
2020 Non-visible minority 29 52 18 1 65 35 653

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Visible minority 39 61 34
2020 Non-visible minority 35 65 186

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 24 9 25 16 25 0 0 34 41 34
2020 Non-visible minority 11 22 12 21 27 1 6 36 52 186

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 8 16 14 16 42 3 0 25 60 34
2020 Non-visible minority 6 9 12 29 40 1 4 16 72 186

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Visible minority 43 16 15 10 7 0 10 65 18 140
2020 Non-visible minority 44 19 15 7 7 1 6 69 15 657
2019 Visible minority 37 10 14 9 16 2 12 54 29 122
2019 Non-visible minority 33 21 18 13 11 0 4 56 25 621
2018 Visible minority 46 17 7 13 12 0 6 66 26 97
2018 Non-visible minority 33 15 17 10 17 1 7 52 29 602
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