2020 Public Service Employee Survey Results for Public Safety Canada by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 50 8 19 4 0 1 69 23 79
2020 Not a person with a disability 31 49 4 13 2 0 0 80 16 717

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 78 13 0 4 4 0 1 92 8 79
2020 Not a person with a disability 73 17 5 3 2 0 1 91 5 713

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 45 6 12 8 0 1 74 20 79
2020 Not a person with a disability 36 38 11 12 3 0 0 74 16 718
2019 Person with a disability 38 26 4 16 15 0 0 65 32 74
2019 Not a person with a disability 48 33 5 8 6 0 0 80 15 692
2017 Person with a disability 29 38 5 12 15 0 0 68 27 64
2017 Not a person with a disability 43 35 7 9 5 0 0 79 14 732
2014 Person with a disability 34 27 6 20 12 0 0 62 32 50
2014 Not a person with a disability 45 32 7 10 6 0 0 77 15 714

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 36 12 11 15 1 3 61 26 79
2020 Not a person with a disability 32 38 14 10 5 0 1 70 15 711
2019 Person with a disability 15 36 18 19 12 0 0 51 31 72
2019 Not a person with a disability 31 37 12 13 7 0 0 68 19 689
2018 Person with a disability 19 40 3 21 15 0 2 60 37 60
2018 Not a person with a disability 24 46 10 14 6 0 0 70 20 640
2017 Person with a disability 22 34 13 10 21 0 0 56 32 64
2017 Not a person with a disability 27 41 11 14 7 0 0 68 21 734
2014 Person with a disability 22 23 16 20 18 0 2 46 38 50
2014 Not a person with a disability 24 39 12 17 8 0 0 63 25 714

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 42 10 6 6 0 1 77 13 79
2020 Not a person with a disability 43 37 10 7 2 0 1 81 9 710
2019 Person with a disability 39 26 10 14 11 0 0 65 24 73
2019 Not a person with a disability 47 36 9 6 2 0 0 83 8 695
2017 Person with a disability 45 32 6 11 6 0 0 77 17 64
2017 Not a person with a disability 46 39 6 6 3 0 0 85 9 732
2014 Person with a disability 39 30 12 16 4 0 0 69 20 50
2014 Not a person with a disability 43 37 10 6 3 1 0 81 9 713

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 33 7 10 11 1 1 71 22 79
2020 Not a person with a disability 46 29 9 11 4 0 0 75 16 715
2019 Person with a disability 39 28 12 6 14 1 0 68 20 73
2019 Not a person with a disability 50 30 8 7 4 0 0 81 11 692
2018 Person with a disability 35 20 11 18 16 0 0 55 34 60
2018 Not a person with a disability 41 34 11 9 5 0 0 75 14 638
2017 Person with a disability 42 26 3 9 20 0 0 68 29 64
2017 Not a person with a disability 41 32 9 11 7 1 0 73 18 735
2014 Person with a disability 32 26 10 10 20 0 2 59 30 50
2014 Not a person with a disability 32 34 11 12 10 0 0 67 22 713

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 43 15 5 7 0 1 73 12 79
2020 Not a person with a disability 42 37 10 8 3 0 0 79 11 717
2019 Person with a disability 30 35 13 8 14 0 0 65 22 74
2019 Not a person with a disability 44 34 11 7 3 0 0 78 10 691
2018 Person with a disability 26 37 16 8 13 0 0 63 22 60
2018 Not a person with a disability 33 44 11 9 4 0 0 77 12 638
2017 Person with a disability 29 35 3 21 12 0 0 64 33 64
2017 Not a person with a disability 31 46 9 9 5 0 0 77 14 734
2014 Person with a disability 28 40 4 12 16 0 0 69 27 50
2014 Not a person with a disability 28 38 12 12 9 0 0 66 21 714

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 34 12 11 9 0 1 67 21 79
2020 Not a person with a disability 38 37 11 9 4 0 0 76 13 717
2019 Person with a disability 29 23 13 16 19 0 0 52 35 74
2019 Not a person with a disability 39 35 12 8 5 0 0 74 13 694
2018 Person with a disability 20 30 10 16 25 0 0 49 41 60
2018 Not a person with a disability 30 34 13 15 8 0 0 65 23 641
2017 Person with a disability 33 23 11 17 17 0 0 56 33 64
2017 Not a person with a disability 31 37 12 12 7 0 0 68 19 735
2014 Person with a disability 22 35 4 14 24 0 2 58 38 50
2014 Not a person with a disability 23 32 17 15 13 0 0 55 28 714

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 40 7 10 15 0 1 67 26 77
2020 Not a person with a disability 36 39 11 10 4 0 0 75 14 712
2019 Person with a disability 24 27 18 13 19 0 0 50 32 74
2019 Not a person with a disability 32 39 10 13 6 0 0 71 18 688
2018 Person with a disability 23 16 14 32 15 0 0 39 47 60
2018 Not a person with a disability 29 39 14 13 6 0 0 67 18 640
2017 Person with a disability 17 45 3 17 17 1 0 63 34 64
2017 Not a person with a disability 25 44 10 14 7 0 0 69 21 734

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 27 9 7 7 0 1 77 14 78
2020 Not a person with a disability 50 35 8 5 2 0 0 85 7 716
2019 Person with a disability 50 27 5 5 12 1 0 77 17 73
2019 Not a person with a disability 47 38 8 4 3 0 0 85 7 690
2018 Person with a disability 40 34 9 10 7 0 0 75 16 60
2018 Not a person with a disability 42 39 11 5 2 0 0 82 7 641
2017 Person with a disability 37 36 8 6 12 1 0 74 18 64
2017 Not a person with a disability 42 37 8 8 4 1 0 79 12 735
2014 Person with a disability 45 20 12 14 10 0 0 65 24 50
2014 Not a person with a disability 36 37 11 10 5 0 0 73 15 713

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 28 8 16 13 0 1 62 30 79
2020 Not a person with a disability 39 35 12 9 4 0 0 75 13 716
2019 Person with a disability 25 27 13 15 19 0 0 52 35 74
2019 Not a person with a disability 40 36 11 7 6 0 0 76 14 692
2018 Person with a disability 22 22 12 20 23 0 0 44 43 60
2018 Not a person with a disability 32 38 12 12 6 0 0 70 18 638
2017 Person with a disability 30 35 3 10 21 0 0 65 32 64
2017 Not a person with a disability 32 36 13 11 8 0 0 68 19 735

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 26 11 3 6 0 1 80 8 79
2020 Not a person with a disability 54 31 9 5 1 0 0 85 6 709
2019 Person with a disability 38 38 8 5 11 0 0 77 16 74
2019 Not a person with a disability 55 31 11 2 1 0 0 86 4 692
2018 Person with a disability 48 31 12 4 5 0 0 79 9 60
2018 Not a person with a disability 50 36 11 2 2 0 0 85 4 636
2017 Person with a disability 48 24 15 4 8 0 0 72 12 64
2017 Not a person with a disability 48 38 8 5 2 0 0 86 7 734
2014 Person with a disability 54 26 12 2 6 0 0 80 8 50
2014 Not a person with a disability 56 28 10 3 3 1 0 84 6 713

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 38 9 15 10 0 1 66 25 79
2020 Not a person with a disability 37 39 13 8 3 0 0 76 11 710
2019 Person with a disability 25 32 7 22 14 1 0 57 37 74
2019 Not a person with a disability 36 42 11 7 4 0 0 78 11 691
2018 Person with a disability 18 35 8 23 17 0 0 53 40 60
2018 Not a person with a disability 30 41 12 11 6 0 0 71 17 639
2017 Person with a disability 19 45 8 20 9 0 0 64 29 64
2017 Not a person with a disability 34 38 11 10 6 0 0 73 16 731
2014 Person with a disability 18 32 16 14 20 0 0 50 33 50
2014 Not a person with a disability 25 39 12 13 11 0 0 64 24 714

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 37 12 10 10 0 1 67 20 79
2020 Not a person with a disability 44 32 14 6 3 0 0 76 10 714
2019 Person with a disability 27 29 10 15 19 1 0 56 34 74
2019 Not a person with a disability 41 35 12 7 5 0 0 76 12 694
2018 Person with a disability 18 32 12 21 17 0 0 50 38 60
2018 Not a person with a disability 35 37 14 9 5 0 0 72 14 634
2017 Person with a disability 30 26 6 22 17 0 0 56 38 64
2017 Not a person with a disability 38 34 14 8 6 0 0 71 15 734
2014 Person with a disability 20 34 16 10 20 0 0 55 29 50
2014 Not a person with a disability 31 33 13 12 10 0 0 65 22 713

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 35 15 10 10 0 2 64 21 79
2020 Not a person with a disability 38 38 11 9 3 0 1 77 12 710
2019 Person with a disability 25 36 9 12 16 0 3 62 28 72
2019 Not a person with a disability 35 39 13 8 4 0 0 75 12 685
2018 Person with a disability 25 23 12 21 19 0 0 47 40 60
2018 Not a person with a disability 30 37 14 12 6 0 1 68 17 638
2017 Person with a disability 30 35 6 14 15 0 0 65 29 64
2017 Not a person with a disability 32 39 11 10 6 1 1 72 17 731
2014 Person with a disability 32 25 12 16 16 0 0 57 31 50
2014 Not a person with a disability 29 35 14 13 8 0 0 64 21 714

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 41 7 4 10 0 1 79 14 79
2020 Not a person with a disability 45 37 9 6 3 0 0 82 9 715
2019 Person with a disability 40 26 9 10 14 0 0 67 24 74
2019 Not a person with a disability 46 35 10 6 3 0 0 81 9 693
2018 Person with a disability 32 28 16 10 14 0 0 60 24 60
2018 Not a person with a disability 36 43 12 7 3 0 0 79 9 641
2017 Person with a disability 33 27 15 14 11 0 0 60 25 63
2017 Not a person with a disability 38 39 11 8 5 0 0 76 13 731
2014 Person with a disability 25 36 16 10 14 0 0 61 23 50
2014 Not a person with a disability 33 37 13 9 8 0 0 70 16 714

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 31 19 12 15 0 1 54 26 79
2020 Not a person with a disability 28 34 20 11 8 0 0 61 19 714
2019 Person with a disability 30 30 21 7 11 0 0 60 18 74
2019 Not a person with a disability 33 35 19 9 4 0 0 68 13 689
2018 Person with a disability 31 34 21 8 7 0 0 64 15 60
2018 Not a person with a disability 26 33 22 9 9 0 0 60 18 643
2017 Person with a disability 26 42 14 9 9 0 0 68 19 64
2017 Not a person with a disability 28 34 20 11 6 0 1 63 17 735
2014 Person with a disability 18 33 25 10 12 0 2 52 23 49
2014 Not a person with a disability 28 34 18 11 8 0 0 62 19 714

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 27 30 14 8 4 1 23 46 79
2020 Not a person with a disability 9 24 39 20 7 1 1 27 33 715
2019 Person with a disability 18 30 36 11 0 1 4 12 50 74
2019 Not a person with a disability 10 23 40 17 9 1 1 26 33 691
2018 Person with a disability 23 32 34 9 0 0 2 9 56 59
2018 Not a person with a disability 13 27 37 16 5 0 1 22 40 642
2017 Person with a disability 22 26 34 11 6 0 2 17 48 64
2017 Not a person with a disability 14 27 39 13 4 1 2 18 41 733
2014 Person with a disability 28 28 28 6 8 0 2 15 57 50
2014 Not a person with a disability 15 26 37 15 5 1 1 20 42 714

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 26 27 24 10 3 1 35 37 78
2020 Not a person with a disability 8 17 26 30 16 1 2 48 25 714
2019 Person with a disability 23 21 24 21 10 1 0 31 45 74
2019 Not a person with a disability 12 22 26 22 13 2 2 37 36 689
2018 Person with a disability 37 23 19 16 3 2 2 19 62 60
2018 Not a person with a disability 16 25 28 20 9 2 1 30 42 640
2017 Person with a disability 20 20 31 19 5 3 3 25 42 64
2017 Not a person with a disability 14 22 28 21 11 3 2 33 37 731
2014 Person with a disability 28 24 20 12 14 3 0 27 53 50
2014 Not a person with a disability 21 27 28 13 7 2 1 21 50 713

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 28 23 18 5 3 2 25 52 77
2020 Not a person with a disability 15 23 34 19 8 1 1 27 39 715
2019 Person with a disability 27 16 19 24 5 0 9 32 48 74
2019 Not a person with a disability 17 25 34 17 6 1 0 24 42 693
2018 Person with a disability 32 29 22 12 3 0 3 15 62 60
2018 Not a person with a disability 23 24 31 15 5 1 1 21 47 636
2017 Person with a disability 29 17 29 18 2 2 3 21 48 64
2017 Not a person with a disability 22 24 31 15 5 1 3 21 47 732
2014 Person with a disability 37 24 16 7 6 4 6 14 68 50
2014 Not a person with a disability 28 27 27 11 4 1 2 15 57 714

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 23 33 14 10 3 2 26 39 78
2020 Not a person with a disability 11 22 31 25 9 1 1 35 34 711
2019 Person with a disability 13 17 38 23 3 0 6 28 32 71
2019 Not a person with a disability 9 20 36 23 11 1 1 35 29 687
2018 Person with a disability 26 24 34 13 4 0 0 16 50 58
2018 Not a person with a disability 15 21 35 20 8 1 1 28 37 639
2017 Person with a disability 22 18 35 14 10 0 2 24 40 64
2017 Not a person with a disability 15 26 32 18 7 1 2 26 41 728
2014 Person with a disability 20 29 24 12 8 4 2 22 53 50
2014 Not a person with a disability 17 25 33 17 7 1 1 24 42 714

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 28 21 15 12 3 2 28 50 78
2020 Not a person with a disability 19 22 29 19 10 0 2 29 41 714
2019 Person with a disability 30 15 19 21 12 0 3 34 46 74
2019 Not a person with a disability 16 24 27 17 12 2 2 30 41 690
2018 Person with a disability 25 33 25 14 2 2 0 16 59 59
2018 Not a person with a disability 24 28 25 13 6 2 2 20 54 640
2017 Person with a disability 28 25 26 11 6 3 2 18 55 64
2017 Not a person with a disability 27 24 25 12 7 2 3 20 54 730
2014 Person with a disability 38 18 18 10 10 3 4 22 59 50
2014 Not a person with a disability 30 28 22 12 5 1 1 18 59 714

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 21 37 10 8 0 1 18 45 79
2020 Not a person with a disability 13 18 31 21 12 2 3 35 32 713
2019 Person with a disability 35 27 18 16 4 0 0 20 62 72
2019 Not a person with a disability 19 27 26 15 9 3 1 25 48 691
2018 Person with a disability 39 20 32 8 0 0 2 8 59 59
2018 Not a person with a disability 25 28 24 12 6 2 2 19 56 639
2017 Person with a disability 26 22 27 15 6 0 3 22 50 64
2017 Not a person with a disability 22 24 29 13 8 2 3 21 48 733
2014 Person with a disability 24 16 30 8 12 3 8 22 44 50
2014 Not a person with a disability 17 21 31 18 9 1 3 27 40 712

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 21 39 16 3 0 1 19 42 78
2020 Not a person with a disability 15 20 32 22 10 1 1 32 35 709
2019 Person with a disability 23 23 35 13 6 0 0 20 46 74
2019 Not a person with a disability 15 21 36 17 7 2 1 26 38 689
2018 Person with a disability 36 29 25 6 4 0 0 10 65 60
2018 Not a person with a disability 22 26 32 13 5 1 1 19 49 642
2017 Person with a disability 29 17 36 6 9 2 2 16 47 64
2017 Not a person with a disability 21 23 32 13 7 3 2 20 46 735
2014 Person with a disability 33 25 24 9 4 3 2 13 62 50
2014 Not a person with a disability 26 25 29 12 6 1 1 18 53 713

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 34 31 11 2 1 1 13 55 79
2020 Not a person with a disability 11 24 38 20 7 0 0 27 35 717
2019 Person with a disability 33 29 24 9 4 0 0 13 63 74
2019 Not a person with a disability 20 25 32 14 8 1 0 22 46 693
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 28 14 19 13 5 2 51 34 79
2020 Not a person with a disability 31 29 15 7 3 8 7 70 12 715
2019 Person with a disability 23 19 12 17 20 4 5 46 40 74
2019 Not a person with a disability 37 28 13 8 6 4 4 71 15 693
2018 Person with a disability 12 26 12 13 24 10 3 44 43 59
2018 Not a person with a disability 25 33 17 10 7 6 3 63 19 640
2017 Person with a disability 22 32 14 14 18 0 0 54 32 64
2017 Not a person with a disability 29 30 13 11 8 5 4 65 21 733
2014 Person with a disability 29 16 10 16 18 8 4 50 38 50
2014 Not a person with a disability 29 32 13 11 9 3 3 65 21 714

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 22 5 12 16 1 1 67 28 78
2020 Not a person with a disability 56 25 7 7 3 1 0 82 11 714
2019 Person with a disability 32 24 9 15 19 0 0 56 35 74
2019 Not a person with a disability 53 25 7 9 6 0 0 78 15 695
2018 Person with a disability 26 28 8 17 22 0 0 53 39 59
2018 Not a person with a disability 49 26 8 10 6 1 0 75 17 639
2017 Person with a disability 40 25 7 9 18 0 0 65 28 64
2017 Not a person with a disability 47 27 8 10 8 0 0 74 18 735
2014 Person with a disability 38 20 6 22 14 0 0 58 36 50
2014 Not a person with a disability 40 26 11 13 9 1 0 67 22 714

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 30 4 7 12 0 1 78 18 77
2020 Not a person with a disability 64 24 6 4 1 0 0 89 6 714
2019 Person with a disability 45 30 7 5 13 0 0 75 18 74
2019 Not a person with a disability 57 28 5 7 4 0 0 85 10 692
2018 Person with a disability 39 30 10 5 15 0 0 70 20 58
2018 Not a person with a disability 51 33 6 7 3 0 0 84 10 638
2017 Person with a disability 43 31 8 11 8 0 0 74 18 64
2017 Not a person with a disability 49 31 8 8 4 0 0 81 12 731
2014 Person with a disability 38 21 10 14 18 0 0 59 31 50
2014 Not a person with a disability 43 34 9 9 4 0 0 77 13 714

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 30 9 6 10 1 1 74 16 79
2020 Not a person with a disability 55 30 9 3 2 1 0 86 5 711
2019 Person with a disability 34 36 9 10 11 0 0 70 20 74
2019 Not a person with a disability 52 32 8 5 3 1 0 85 7 695
2018 Person with a disability 20 43 9 16 11 0 2 64 28 59
2018 Not a person with a disability 44 39 9 6 2 0 0 84 8 639

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 11 10 9 8 9 3 69 19 79
2020 Not a person with a disability 57 20 8 4 3 5 4 83 8 717
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 61 13 12 7 7 0 1 74 14 79
2020 Not a person with a disability 59 25 9 3 1 1 2 86 4 715
2019 Person with a disability 38 18 13 3 14 2 11 64 20 74
2019 Not a person with a disability 56 24 9 4 4 1 2 82 8 692

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 31 10 10 8 0 1 71 19 79
2020 Not a person with a disability 49 30 8 9 3 0 0 80 12 714
2019 Person with a disability 28 26 6 14 20 0 7 57 36 74
2019 Not a person with a disability 45 32 10 6 6 1 1 78 12 690
2018 Person with a disability 23 34 14 11 18 0 0 57 29 60
2018 Not a person with a disability 41 35 10 10 5 0 0 76 14 637
2017 Person with a disability 30 37 6 19 8 0 0 67 27 64
2017 Not a person with a disability 40 37 8 7 6 1 0 78 14 735
2014 Person with a disability 36 22 6 14 20 2 0 59 35 50
2014 Not a person with a disability 39 32 11 9 8 0 0 72 18 714

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 25 12 5 9 2 3 72 15 79
2020 Not a person with a disability 55 23 11 5 2 2 2 81 7 715

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 31 4 8 11 0 2 77 19 79
2020 Not a person with a disability 52 30 8 7 2 0 0 83 9 713
2019 Person with a disability 41 21 9 9 15 0 5 65 25 74
2019 Not a person with a disability 49 29 8 7 5 0 1 79 13 690
2018 Person with a disability 35 23 10 7 24 0 0 59 32 60
2018 Not a person with a disability 44 31 11 9 5 0 0 75 14 635
2017 Person with a disability 36 26 11 11 15 1 0 63 26 64
2017 Not a person with a disability 46 30 8 10 5 1 1 77 15 734
2014 Person with a disability 35 21 14 14 16 0 0 56 30 50
2014 Not a person with a disability 42 30 9 11 8 0 0 72 19 714

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 40 60 78
2020 Not a person with a disability 38 62 718

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 17 9 3 6 3 18 77 11 78
2020 Not a person with a disability 61 17 6 2 2 3 9 90 4 716

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 59 23 4 4 8 1 1 83 12 79
2020 Not a person with a disability 58 25 8 7 2 0 0 83 9 715
2019 Person with a disability 31 34 7 12 15 1 0 65 27 73
2019 Not a person with a disability 56 27 7 5 5 0 0 83 10 694
2018 Person with a disability 36 20 16 9 19 0 0 57 28 60
2018 Not a person with a disability 48 27 11 9 5 0 0 75 13 634
2017 Person with a disability 40 30 7 9 14 0 0 70 23 64
2017 Not a person with a disability 52 26 9 6 7 0 0 78 13 733
2014 Person with a disability 30 30 8 8 22 2 0 61 31 50
2014 Not a person with a disability 44 29 10 7 10 0 0 73 17 712
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 21 17 8 17 7 1 55 27 79
2020 Not a person with a disability 42 32 11 7 3 5 1 78 10 715
2019 Person with a disability 24 30 14 6 19 5 1 58 27 73
2019 Not a person with a disability 35 32 12 10 5 5 0 71 16 689
2018 Person with a disability 13 24 8 26 20 9 1 40 51 60
2018 Not a person with a disability 26 32 18 12 7 5 0 61 20 642
2017 Person with a disability 30 29 14 4 20 3 0 61 25 64
2017 Not a person with a disability 28 36 12 10 9 5 0 67 20 735
2014 Person with a disability 18 30 14 16 18 4 0 51 35 50
2014 Not a person with a disability 14 30 18 14 14 9 0 49 31 714

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 25 12 12 17 4 1 58 30 79
2020 Not a person with a disability 38 34 14 10 3 1 0 73 13 715
2019 Person with a disability 27 26 11 12 21 2 0 55 34 72
2019 Not a person with a disability 31 34 16 11 7 1 0 66 18 691
2018 Person with a disability 14 27 4 23 28 3 0 42 53 60
2018 Not a person with a disability 24 30 17 16 10 2 0 55 27 643
2017 Person with a disability 27 28 9 9 24 2 0 57 34 64
2017 Not a person with a disability 25 36 14 12 12 1 0 62 24 733
2014 Person with a disability 18 24 14 18 24 3 0 43 42 50
2014 Not a person with a disability 13 30 19 19 17 2 0 44 36 712

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 25 8 19 17 8 1 52 39 79
2020 Not a person with a disability 27 34 16 15 4 3 1 63 20 713
2019 Person with a disability 20 25 14 10 25 5 0 48 37 72
2019 Not a person with a disability 20 35 18 15 9 3 0 57 25 687
2018 Person with a disability 9 25 8 22 28 7 0 37 54 60
2018 Not a person with a disability 15 29 20 19 13 4 0 46 33 639
2017 Person with a disability 16 31 11 9 27 6 0 50 39 64
2017 Not a person with a disability 18 30 19 17 11 4 0 51 30 735
2014 Person with a disability 10 18 16 29 22 4 0 30 54 50
2014 Not a person with a disability 9 27 18 23 19 5 0 37 43 713

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 27 15 19 19 4 1 45 40 79
2020 Not a person with a disability 28 35 13 16 7 1 0 64 22 716
2019 Person with a disability 20 23 7 25 24 0 0 44 49 73
2019 Not a person with a disability 19 32 20 18 10 1 0 52 29 691
2018 Person with a disability 6 26 10 28 28 2 0 33 57 60
2018 Not a person with a disability 14 30 19 23 13 2 0 45 36 643
2017 Person with a disability 13 22 17 17 29 3 0 36 47 64
2017 Not a person with a disability 18 32 14 19 14 3 0 52 34 734
2014 Person with a disability 9 21 13 27 28 2 0 31 56 50
2014 Not a person with a disability 8 29 17 24 19 3 0 38 44 714

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 20 16 5 8 1 1 70 13 79
2020 Not a person with a disability 40 28 20 6 2 3 1 71 8 717
2019 Person with a disability 40 33 12 9 6 0 0 73 15 74
2019 Not a person with a disability 41 29 17 5 3 4 1 74 8 693
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 41 13 13 11 0 1 63 24 79
2020 Not a person with a disability 29 43 17 8 2 1 0 73 10 714
2019 Person with a disability 31 30 13 12 13 0 1 62 25 74
2019 Not a person with a disability 26 42 16 10 5 1 0 69 15 693
2018 Person with a disability 18 30 25 17 10 0 0 48 27 60
2018 Not a person with a disability 21 42 19 12 5 1 0 64 17 639
2017 Person with a disability 17 36 20 11 14 3 0 55 25 64
2017 Not a person with a disability 26 44 16 8 5 1 0 70 14 732
2014 Person with a disability 32 27 12 16 10 4 0 61 27 50
2014 Not a person with a disability 22 40 19 11 6 1 0 63 17 714

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 38 14 13 18 5 1 52 33 78
2020 Not a person with a disability 20 37 22 14 4 3 0 59 18 705
2019 Person with a disability 5 29 13 16 26 9 1 38 47 74
2019 Not a person with a disability 14 34 20 18 9 5 0 50 28 691

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 18 15 11 16 1 2 56 28 79
2020 Not a person with a disability 35 37 13 8 3 2 2 75 11 714
2019 Person with a disability 26 19 12 19 17 5 3 49 39 74
2019 Not a person with a disability 29 36 16 9 5 3 2 68 15 693
2018 Person with a disability 19 32 13 15 16 5 0 54 33 60
2018 Not a person with a disability 28 37 16 11 5 2 1 67 17 641
2017 Person with a disability 35 32 11 12 9 1 0 67 22 64
2017 Not a person with a disability 32 37 13 10 6 2 1 71 16 732
2014 Person with a disability 28 26 12 14 16 4 0 56 31 50
2014 Not a person with a disability 31 35 12 11 6 4 1 70 17 714

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 26 19 10 13 3 1 57 24 78
2020 Not a person with a disability 36 39 15 6 2 2 0 76 8 712
2019 Person with a disability 24 21 22 14 14 4 1 47 30 73
2019 Not a person with a disability 33 36 18 7 4 1 0 70 11 690
2018 Person with a disability 17 31 16 15 21 0 0 49 36 60
2018 Not a person with a disability 29 40 19 6 5 1 0 69 12 640

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 21 13 15 31 9 1 34 52 79
2020 Not a person with a disability 21 22 24 11 9 10 4 50 23 714
2019 Person with a disability 7 11 13 16 32 16 4 24 60 74
2019 Not a person with a disability 19 20 21 14 11 11 4 46 29 690
2018 Person with a disability 5 14 10 18 44 8 2 21 68 59
2018 Not a person with a disability 14 19 21 16 16 12 2 38 37 643
2017 Person with a disability 9 25 15 16 26 6 2 37 46 64
2017 Not a person with a disability 14 21 17 16 15 14 3 41 38 733
2014 Person with a disability 10 10 14 16 38 8 4 23 61 50
2014 Not a person with a disability 12 18 19 18 21 10 2 34 45 714

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 26 17 18 19 4 1 43 39 78
2020 Not a person with a disability 26 34 16 14 7 3 0 62 22 712
2019 Person with a disability 12 27 12 21 24 4 0 41 46 74
2019 Not a person with a disability 19 37 16 15 10 2 1 58 26 695
2018 Person with a disability 8 23 13 17 37 2 0 31 55 60
2018 Not a person with a disability 17 30 19 19 12 3 0 49 32 639
2017 Person with a disability 14 28 12 17 21 6 2 46 41 64
2017 Not a person with a disability 23 35 16 12 9 4 0 61 22 732
2014 Person with a disability 13 16 11 22 33 4 2 30 58 50
2014 Not a person with a disability 15 28 17 18 20 2 0 44 39 712

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 22 13 20 29 1 2 36 51 79
2020 Not a person with a disability 24 28 18 15 12 2 2 54 28 714
2019 Person with a disability 13 22 12 15 36 1 2 35 53 74
2019 Not a person with a disability 22 30 15 14 15 2 1 54 30 694
2018 Person with a disability 6 16 12 16 44 3 2 23 64 59
2018 Not a person with a disability 16 27 16 17 19 4 2 46 38 641
2017 Person with a disability 14 14 19 20 29 2 3 29 51 64
2017 Not a person with a disability 18 29 13 14 19 3 3 51 35 735
2014 Person with a disability 6 8 10 17 51 4 4 16 74 50
2014 Not a person with a disability 12 20 11 23 31 2 2 32 56 714

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 20 12 12 10 0 6 64 23 79
2020 Not a person with a disability 50 23 13 6 5 0 2 75 11 716
2019 Person with a disability 48 19 15 9 8 0 1 68 17 74
2019 Not a person with a disability 51 27 12 5 2 1 3 80 7 692

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 23 16 10 9 0 5 63 20 79
2020 Not a person with a disability 44 29 17 5 3 1 2 75 8 715
2019 Person with a disability 31 24 18 8 14 3 2 58 23 74
2019 Not a person with a disability 47 22 16 8 4 1 2 71 12 693

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 19 15 4 8 2 5 72 12 78
2020 Not a person with a disability 77 8 5 3 1 2 2 90 5 716
2019 Person with a disability 57 12 9 1 14 5 1 74 16 74
2019 Not a person with a disability 76 5 7 1 2 4 5 89 3 689

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 21 12 5 7 0 5 75 12 79
2020 Not a person with a disability 78 10 4 2 1 1 5 94 3 716
2019 Person with a disability 44 18 9 10 13 2 4 66 25 74
2019 Not a person with a disability 80 4 4 1 1 1 9 94 2 690

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 35 13 20 9 5 1 55 31 79
2020 Not a person with a disability 26 43 18 7 3 3 0 71 10 713
2019 Person with a disability 16 35 14 14 15 5 0 54 31 74
2019 Not a person with a disability 24 41 19 10 2 4 0 68 13 692
2018 Person with a disability 13 23 14 27 19 3 0 37 48 60
2018 Not a person with a disability 19 41 21 10 5 3 0 62 16 642
2017 Person with a disability 16 33 14 8 20 11 0 54 30 64
2017 Not a person with a disability 21 39 19 10 7 3 0 63 18 734

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 28 12 19 10 4 1 56 31 78
2020 Not a person with a disability 37 39 15 5 2 1 0 77 8 711
2019 Person with a disability 27 29 12 14 18 0 0 56 32 73
2019 Not a person with a disability 39 36 13 7 2 2 0 77 10 690
2018 Person with a disability 24 34 16 13 14 0 0 58 26 60
2018 Not a person with a disability 31 42 14 6 3 3 0 75 10 639
2017 Person with a disability 36 29 12 12 9 1 0 66 22 64
2017 Not a person with a disability 34 42 11 6 5 3 0 78 11 731
2014 Person with a disability 31 32 12 8 16 2 0 64 24 50
2014 Not a person with a disability 31 37 17 7 4 4 0 70 12 714

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 29 16 13 8 4 1 62 21 79
2020 Not a person with a disability 40 36 14 4 1 3 0 80 6 716
2019 Person with a disability 35 25 12 11 15 3 0 62 26 74
2019 Not a person with a disability 46 33 12 4 3 3 0 81 7 691
2018 Person with a disability 33 21 23 15 8 0 0 54 23 60
2018 Not a person with a disability 35 39 15 5 2 4 0 77 8 638
2017 Person with a disability 33 24 20 8 12 3 0 59 21 64
2017 Not a person with a disability 36 36 13 4 4 6 0 77 9 732
2014 Person with a disability 37 22 14 10 10 8 0 64 21 50
2014 Not a person with a disability 33 33 20 3 2 8 0 72 6 712

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 30 15 11 8 4 1 64 20 79
2020 Not a person with a disability 38 33 16 5 1 5 1 76 7 715

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 28 12 8 14 3 4 63 24 78
2020 Not a person with a disability 46 31 9 5 4 3 2 81 9 712

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 27 14 10 9 0 1 68 19 79
2020 Not a person with a disability 55 33 7 3 2 0 0 88 5 713
2019 Person with a disability 31 34 13 6 16 0 0 65 22 73
2019 Not a person with a disability 50 36 8 5 2 0 0 86 7 693
2018 Person with a disability 26 23 18 13 20 0 0 49 33 59
2018 Not a person with a disability 39 42 11 5 3 0 0 81 8 638
2017 Person with a disability 43 29 8 9 12 0 0 71 21 64
2017 Not a person with a disability 42 38 9 7 4 0 0 80 11 734
2014 Person with a disability 33 30 10 6 18 4 0 65 25 50
2014 Not a person with a disability 35 36 14 8 5 1 0 72 13 714

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 24 24 16 12 0 1 47 28 78
2020 Not a person with a disability 38 32 18 8 4 0 0 70 12 714
2019 Person with a disability 22 23 17 9 29 0 0 45 38 74
2019 Not a person with a disability 34 30 17 12 6 0 0 65 18 693
2018 Person with a disability 14 22 14 13 37 0 0 37 49 59
2018 Not a person with a disability 26 29 21 14 10 0 0 55 24 640
2017 Person with a disability 27 30 11 9 23 0 0 57 32 63
2017 Not a person with a disability 26 31 19 12 11 0 0 58 23 735
2014 Person with a disability 19 18 18 18 26 2 0 38 44 50
2014 Not a person with a disability 15 32 17 18 17 1 0 47 35 714

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 37 10 16 13 0 1 60 30 77
2020 Not a person with a disability 38 37 16 6 3 0 0 75 9 710
2019 Person with a disability 23 27 15 10 23 2 0 51 34 74
2019 Not a person with a disability 35 33 14 11 6 0 0 68 18 692
2018 Person with a disability 18 21 10 23 28 0 0 40 51 60
2018 Not a person with a disability 25 34 20 13 8 0 0 60 20 634
2017 Person with a disability 26 33 12 9 20 0 0 59 29 64
2017 Not a person with a disability 28 36 14 13 9 0 0 64 23 734
2014 Person with a disability 18 27 18 14 22 2 0 46 36 50
2014 Not a person with a disability 17 33 15 19 15 0 0 50 34 714

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 26 20 13 11 2 1 54 25 79
2020 Not a person with a disability 33 27 20 11 6 2 0 62 17 715
2019 Person with a disability 26 21 10 19 23 0 0 48 42 74
2019 Not a person with a disability 34 23 16 13 10 3 1 59 24 692
2018 Person with a disability 18 16 13 18 30 5 0 35 51 59
2018 Not a person with a disability 24 24 22 15 12 3 1 50 27 640
2017 Person with a disability 21 19 8 25 20 8 0 43 48 64
2017 Not a person with a disability 26 24 19 14 13 4 1 52 28 733
2014 Person with a disability 26 10 14 18 26 6 0 38 46 50
2014 Not a person with a disability 17 22 19 16 21 5 0 41 39 714
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Person with a disability 46 22 33 79
2020 Not a person with a disability 43 27 30 718
2019 Person with a disability 51 15 34 74
2019 Not a person with a disability 44 24 32 695
2018 Person with a disability 52 20 28 60
2018 Not a person with a disability 52 19 29 643
2017 Person with a disability 48 19 33 63
2017 Not a person with a disability 49 19 32 735
2014 Person with a disability 51 29 19 50
2014 Not a person with a disability 52 17 31 713

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Person with a disability 11 35 51 3 0 0 35
2020 Not a person with a disability 5 29 55 4 3 4 309
2019 Person with a disability 8 20 52 8 5 7 38
2019 Not a person with a disability 6 34 49 2 6 4 315
2018 Person with a disability 7 17 57 11 0 9 32
2018 Not a person with a disability 5 22 57 3 4 8 334
2017 Person with a disability 3 16 61 3 6 10 31
2017 Not a person with a disability 4 19 59 4 8 6 358
2014 Person with a disability 0 19 62 8 9999 11 26
2014 Not a person with a disability 6 17 62 7 9999 8 368
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 79
2020 Not a person with a disability 8 92 717
2019 Person with a disability 37 63 74
2019 Not a person with a disability 15 85 694
2018 Person with a disability 43 57 60
2018 Not a person with a disability 17 83 643

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 52 48 15
2020 Not a person with a disability 43 57 58
2019 Person with a disability 37 63 27
2019 Not a person with a disability 45 55 101
2018 Person with a disability 47 53 25
2018 Not a person with a disability 40 60 110

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 61 39 27
2019 Not a person with a disability 70 30 101
2018 Person with a disability 77 23 25
2018 Not a person with a disability 73 27 110

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 15
2020 Not a person with a disability 0 100 58
2019 Person with a disability 0 100 27
2019 Not a person with a disability 0 100 101

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 15
2020 Not a person with a disability 11 89 58

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 68 32 15
2020 Not a person with a disability 41 59 58
2019 Person with a disability 49 51 27
2019 Not a person with a disability 38 62 100
2018 Person with a disability 41 59 25
2018 Not a person with a disability 37 63 110

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 59 41 15
2020 Not a person with a disability 39 61 58
2019 Person with a disability 55 45 27
2019 Not a person with a disability 38 62 100
2018 Person with a disability 53 47 25
2018 Not a person with a disability 44 56 110

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 66 34 15
2020 Not a person with a disability 42 58 58
2019 Person with a disability 45 55 27
2019 Not a person with a disability 50 50 100
2018 Person with a disability 61 39 25
2018 Not a person with a disability 44 56 110

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 53 47 15
2020 Not a person with a disability 39 61 58
2019 Person with a disability 46 54 27
2019 Not a person with a disability 38 62 100
2018 Person with a disability 47 53 25
2018 Not a person with a disability 45 55 110

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 66 34 15
2020 Not a person with a disability 34 66 58
2019 Person with a disability 47 53 27
2019 Not a person with a disability 32 68 100
2018 Person with a disability 39 61 25
2018 Not a person with a disability 33 67 110

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 59 41 15
2020 Not a person with a disability 52 48 58
2019 Person with a disability 77 23 27
2019 Not a person with a disability 53 47 100
2018 Person with a disability 53 47 25
2018 Not a person with a disability 50 50 110

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 66 34 15
2020 Not a person with a disability 36 64 58
2019 Person with a disability 52 48 27
2019 Not a person with a disability 35 65 100
2018 Person with a disability 47 53 25
2018 Not a person with a disability 28 72 110

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 27
2019 Not a person with a disability 0 100 100
2018 Person with a disability 0 100 25
2018 Not a person with a disability 0 100 110

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 24 76 27
2019 Not a person with a disability 7 93 100

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 55 45 27
2019 Not a person with a disability 47 53 100
2018 Person with a disability 71 29 25
2018 Not a person with a disability 42 58 110

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 36 64 27
2019 Not a person with a disability 19 81 100
2018 Person with a disability 33 67 25
2018 Not a person with a disability 29 71 110

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 65 35 27
2019 Not a person with a disability 50 50 100
2018 Person with a disability 73 27 25
2018 Not a person with a disability 60 40 110

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 46 54 15
2020 Not a person with a disability 28 72 58
2019 Person with a disability 27 73 27
2019 Not a person with a disability 23 77 100
2018 Person with a disability 31 69 25
2018 Not a person with a disability 33 67 110

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 47 53 15
2020 Not a person with a disability 16 84 58
2018 Person with a disability 32 68 25
2018 Not a person with a disability 13 87 110

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 23 77 25
2018 Not a person with a disability 11 89 110

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 21 79 27
2019 Not a person with a disability 32 68 100

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 21
2018 Not a person with a disability 9 91 106

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 21
2018 Not a person with a disability 6 94 106

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 21
2018 Not a person with a disability 9 91 106

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 56 44 21
2018 Not a person with a disability 36 64 106

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 62 38 21
2018 Not a person with a disability 52 48 106

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 61 39 21
2018 Not a person with a disability 51 49 106

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 9 14 14 22 28 3 27 52 78
2020 Not a person with a disability 15 15 19 6 4 32 9 50 17 714
2019 Person with a disability 14 16 15 14 18 22 2 39 41 74
2019 Not a person with a disability 15 15 18 7 7 29 9 48 23 695
2018 Person with a disability 8 9 19 13 32 17 1 21 55 59
2018 Not a person with a disability 12 17 22 8 8 29 5 43 24 640
2017 Person with a disability 11 14 15 15 20 20 4 33 46 64
2017 Not a person with a disability 12 13 19 6 9 32 9 42 26 733
2014 Person with a disability 9 6 20 10 26 22 8 21 51 50
2014 Not a person with a disability 11 17 17 10 9 29 7 43 30 713

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 24 16 14 15 9 1 50 32 79
2020 Not a person with a disability 31 31 17 6 4 11 1 70 11 715
2019 Person with a disability 23 21 16 10 18 11 0 50 32 73
2019 Not a person with a disability 32 29 16 5 6 10 2 69 12 694
2018 Person with a disability 16 21 18 12 30 3 0 38 43 59
2018 Not a person with a disability 26 32 20 8 6 8 1 63 16 641
2017 Person with a disability 22 20 19 17 17 4 1 45 35 64
2017 Not a person with a disability 23 31 17 8 7 12 1 62 18 734
2014 Person with a disability 16 20 16 16 22 10 0 40 42 50
2014 Not a person with a disability 19 30 22 10 7 11 1 56 19 714
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 26 74 79
2020 Not a person with a disability 8 92 717
2019 Person with a disability 29 71 74
2019 Not a person with a disability 7 93 695
2018 Person with a disability 25 75 60
2018 Not a person with a disability 7 93 643

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 35 65 20
2020 Not a person with a disability 38 62 53
2019 Person with a disability 47 53 22
2019 Not a person with a disability 39 61 44
2018 Person with a disability 31 69 16
2018 Not a person with a disability 34 66 46

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 75 25 20
2020 Not a person with a disability 77 23 53

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 20
2020 Not a person with a disability 0 100 53
2019 Person with a disability 0 100 22
2019 Not a person with a disability 0 100 44
2018 Person with a disability 0 100 16
2018 Not a person with a disability 0 100 46

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 35 65 20
2020 Not a person with a disability 39 61 53
2019 Person with a disability 33 67 21
2019 Not a person with a disability 32 68 43
2018 Person with a disability 42 58 16
2018 Not a person with a disability 24 76 46

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 35 65 20
2020 Not a person with a disability 52 48 53
2019 Person with a disability 46 54 21
2019 Not a person with a disability 22 78 43
2018 Person with a disability 34 66 16
2018 Not a person with a disability 24 76 46

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 16
2018 Not a person with a disability 0 100 46

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 20
2020 Not a person with a disability 0 100 53

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 50 50 20
2020 Not a person with a disability 0 100 53
2018 Person with a disability 44 56 16
2018 Not a person with a disability 0 100 46

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 20
2020 Not a person with a disability 0 100 53
2019 Person with a disability 0 100 21
2019 Not a person with a disability 0 100 43
2018 Person with a disability 0 100 16
2018 Not a person with a disability 0 100 46

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 20
2020 Not a person with a disability 19 81 53

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 45 55 20
2020 Not a person with a disability 25 75 53
2019 Person with a disability 36 64 21
2019 Not a person with a disability 33 67 43
2018 Person with a disability 47 53 16
2018 Not a person with a disability 20 80 46

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 23 77 21
2019 Not a person with a disability 15 85 43

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 41 59 20
2020 Not a person with a disability 57 43 53
2019 Person with a disability 46 54 21
2019 Not a person with a disability 51 49 43
2018 Person with a disability 53 47 16
2018 Not a person with a disability 69 31 46

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 13
2018 Not a person with a disability 0 100 44

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 13
2018 Not a person with a disability 0 100 44

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 13
2018 Not a person with a disability 12 88 44

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 57 43 13
2018 Not a person with a disability 25 75 44

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 13
2018 Not a person with a disability 0 100 44

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 9 14 15 13 35 2 34 44 79
2020 Not a person with a disability 15 16 20 3 2 35 8 54 10 714
2019 Person with a disability 10 13 23 9 18 23 5 32 36 74
2019 Not a person with a disability 17 15 20 3 4 34 7 54 12 693
2018 Person with a disability 7 8 22 11 24 25 3 20 49 59
2018 Not a person with a disability 11 17 23 4 3 36 5 48 13 640
2017 Person with a disability 15 12 15 11 9 35 3 43 32 64
2017 Not a person with a disability 13 12 19 3 3 43 8 51 11 735
2014 Person with a disability 11 12 16 2 14 40 6 42 29 50
2014 Not a person with a disability 9 13 21 3 3 41 9 45 12 714

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 18 12 15 11 13 1 55 31 79
2020 Not a person with a disability 33 31 18 3 3 11 2 73 6 714
2019 Person with a disability 19 19 20 6 19 16 1 45 30 74
2019 Not a person with a disability 34 27 18 3 4 13 1 71 8 695
2018 Person with a disability 18 24 18 13 17 9 2 47 34 59
2018 Not a person with a disability 26 31 22 5 3 12 1 65 10 639
2017 Person with a disability 33 20 14 10 12 10 0 59 25 64
2017 Not a person with a disability 27 30 17 4 3 19 1 71 8 732
2014 Person with a disability 21 24 24 2 14 16 0 53 19 50
2014 Not a person with a disability 21 30 21 4 3 20 2 66 8 714
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 20 13 11 18 0 2 57 30 78
2020 Not a person with a disability 37 27 17 9 10 0 1 64 19 716

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 33 12 6 15 0 2 67 21 79
2020 Not a person with a disability 37 31 15 9 7 0 1 69 16 714
2019 Person with a disability 20 24 21 19 15 0 0 44 35 74
2019 Not a person with a disability 24 26 25 10 13 0 1 50 24 692
2018 Person with a disability 18 25 15 14 29 0 0 43 42 58
2018 Not a person with a disability 18 27 21 17 15 0 1 46 33 644
2017 Person with a disability 11 28 17 14 30 0 0 39 44 63
2017 Not a person with a disability 18 24 20 16 22 0 1 42 38 733

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 21 23 21 22 0 1 33 44 79
2020 Not a person with a disability 12 25 27 21 14 0 1 38 35 716
2019 Person with a disability 23 18 19 25 15 0 0 41 40 73
2019 Not a person with a disability 17 30 27 16 10 0 0 47 26 693
2018 Person with a disability 14 23 32 13 17 0 0 37 30 59
2018 Not a person with a disability 11 21 30 22 15 0 0 33 37 643
2017 Person with a disability 13 28 21 18 18 0 2 41 38 64
2017 Not a person with a disability 13 23 27 19 18 0 0 36 36 734

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 31 23 12 15 0 1 49 28 79
2020 Not a person with a disability 19 29 25 16 9 0 1 49 26 713
2019 Person with a disability 27 25 24 11 13 0 0 52 24 73
2019 Not a person with a disability 22 33 24 13 7 0 1 55 20 693
2018 Person with a disability 9 16 35 25 15 0 0 25 40 58
2018 Not a person with a disability 15 24 31 17 12 0 1 39 30 644
2017 Person with a disability 11 25 26 11 27 0 0 36 37 63
2017 Not a person with a disability 17 27 25 18 13 0 1 44 32 729

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 21 19 15 26 0 1 38 42 79
2020 Not a person with a disability 15 22 25 20 17 0 1 38 37 714
2019 Person with a disability 27 14 15 18 24 0 3 42 43 72
2019 Not a person with a disability 17 25 23 18 16 0 0 43 34 691
2018 Person with a disability 5 17 27 24 26 2 0 22 51 60
2018 Not a person with a disability 11 17 27 22 21 1 0 29 44 635
2017 Person with a disability 8 18 26 17 29 2 0 27 47 64
2017 Not a person with a disability 14 18 24 20 23 0 1 33 43 732

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 23 11 15 17 0 3 56 33 79
2020 Not a person with a disability 33 26 19 12 7 0 3 60 20 714
2019 Person with a disability 51 21 8 9 9 0 3 74 18 72
2019 Not a person with a disability 40 28 16 8 5 0 3 71 13 689
2018 Person with a disability 31 31 16 10 7 0 4 65 18 58
2018 Not a person with a disability 31 28 22 7 8 0 3 61 16 640
2017 Person with a disability 24 24 17 17 9 2 8 52 29 63
2017 Not a person with a disability 31 27 19 10 9 0 3 60 19 734

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 25 22 12 20 0 2 44 33 77
2020 Not a person with a disability 23 28 22 14 13 0 0 51 27 713
2019 Person with a disability 24 24 27 10 15 0 0 48 25 74
2019 Not a person with a disability 32 30 19 10 9 0 1 62 20 691
2018 Person with a disability 25 25 16 19 15 0 0 50 34 60
2018 Not a person with a disability 25 26 22 15 12 0 1 51 27 638
2017 Person with a disability 24 23 25 11 18 0 0 47 29 64
2017 Not a person with a disability 25 27 23 15 10 0 0 52 25 732

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 18 17 9 11 0 10 59 22 79
2020 Not a person with a disability 34 20 17 10 11 0 8 59 23 712

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 28 21 13 10 1 2 53 25 79
2020 Not a person with a disability 31 35 21 8 3 0 1 67 11 715
2019 Person with a disability 17 23 28 15 16 0 1 41 31 72
2019 Not a person with a disability 26 33 24 10 6 1 1 60 16 689
2018 Person with a disability 6 29 20 18 25 2 0 35 44 60
2018 Not a person with a disability 21 34 26 12 6 1 2 55 18 639
2017 Person with a disability 16 27 23 12 23 0 0 42 35 64
2017 Not a person with a disability 23 32 23 12 7 1 1 57 20 732

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 30 30 7 17 0 1 46 23 79
2020 Not a person with a disability 25 32 24 12 6 0 1 58 18 713
2019 Person with a disability 10 28 31 13 18 1 0 38 31 73
2019 Not a person with a disability 23 35 21 14 6 1 1 58 20 689
2018 Person with a disability 9 17 32 18 24 0 0 25 42 60
2018 Not a person with a disability 18 30 28 15 8 0 0 48 23 642
2017 Person with a disability 13 22 23 16 25 2 0 35 42 64
2017 Not a person with a disability 18 30 25 14 11 0 1 49 26 731

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 25 19 10 22 0 1 48 33 79
2020 Not a person with a disability 32 27 21 13 7 0 1 59 20 714
2019 Person with a disability 18 25 18 14 24 0 0 44 38 73
2019 Not a person with a disability 27 30 19 14 10 0 1 57 24 689
2018 Person with a disability 9 25 18 17 30 0 0 34 48 59
2018 Not a person with a disability 20 31 25 14 9 0 1 51 24 639
2017 Person with a disability 15 25 22 17 22 0 0 40 38 64
2017 Not a person with a disability 21 28 21 17 12 0 1 50 28 731

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 26 15 14 15 0 2 54 30 79
2020 Not a person with a disability 44 27 16 6 5 0 1 72 12 713
2019 Person with a disability 29 13 30 10 18 1 0 42 28 73
2019 Not a person with a disability 44 26 15 8 6 0 1 71 14 689

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 24 31 9 11 0 1 49 20 78
2020 Not a person with a disability 26 28 23 15 7 0 1 55 22 715

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 23 23 23 7 0 1 47 30 79
2020 Not a person with a disability 29 28 24 12 6 0 1 58 18 713
2019 Person with a disability 29 18 24 22 6 0 0 47 29 73
2019 Not a person with a disability 37 32 17 8 4 0 1 70 13 689
2018 Person with a disability 20 30 25 13 12 0 0 50 25 59
2018 Not a person with a disability 28 34 22 9 6 1 1 63 15 638
2017 Person with a disability 14 39 15 15 16 0 0 53 31 63
2017 Not a person with a disability 30 31 21 9 7 0 1 62 16 731

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 19 22 5 7 0 1 66 12 79
2020 Not a person with a disability 47 26 17 5 3 0 1 74 9 715
2019 Person with a disability 42 23 10 13 12 0 0 65 25 72
2019 Not a person with a disability 55 21 13 5 4 0 1 78 9 685
2018 Person with a disability 35 23 15 10 17 0 0 59 26 60
2018 Not a person with a disability 52 26 13 4 2 0 2 80 7 635
2017 Person with a disability 36 26 13 13 9 1 2 63 23 64
2017 Not a person with a disability 58 22 12 5 2 0 1 81 7 735

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 16 28 16 18 0 1 37 34 78
2020 Not a person with a disability 26 36 25 9 4 0 0 62 13 713

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 28 10 3 9 1 1 77 12 78
2020 Not a person with a disability 69 17 6 2 2 1 4 90 4 711
2019 Person with a disability 46 15 15 8 13 1 1 63 22 73
2019 Not a person with a disability 74 10 4 1 2 0 8 92 3 690
2018 Person with a disability 43 27 8 10 10 0 2 72 20 60
2018 Not a person with a disability 70 16 5 2 1 0 5 91 3 640

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 62 11 9 5 9 3 2 76 15 79
2020 Not a person with a disability 79 10 5 1 2 1 2 92 3 708
2019 Person with a disability 41 15 14 7 19 0 4 59 27 73
2019 Not a person with a disability 75 11 5 2 4 0 2 88 7 690
2018 Person with a disability 46 19 6 5 22 0 2 67 27 60
2018 Not a person with a disability 67 14 6 4 5 1 4 85 9 634
2017 Person with a disability 53 11 12 8 12 1 3 67 21 64
2017 Not a person with a disability 71 12 6 4 4 1 3 86 8 733

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 21 9 5 5 0 3 80 11 78
2020 Not a person with a disability 70 18 7 1 1 0 2 90 3 712
2019 Person with a disability 45 20 20 8 7 0 0 65 14 73
2019 Not a person with a disability 62 24 8 2 3 0 1 86 6 689
2018 Person with a disability 39 35 19 3 4 0 0 74 7 60
2018 Not a person with a disability 58 27 9 3 2 0 1 86 5 641
2017 Person with a disability 47 27 17 8 1 0 0 74 9 64
2017 Not a person with a disability 55 27 10 3 3 0 2 83 6 733

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 13 13 11 11 0 1 65 22 79
2020 Not a person with a disability 68 16 7 4 4 0 1 85 8 716
2019 Person with a disability 36 25 11 10 17 0 0 61 28 72
2019 Not a person with a disability 60 18 10 6 5 0 1 79 11 688
2018 Person with a disability 28 18 11 26 17 0 0 46 43 60
2018 Not a person with a disability 50 23 12 7 7 0 1 73 14 637
2017 Person with a disability 40 28 9 12 11 0 0 68 23 64
2017 Not a person with a disability 54 20 11 7 5 0 2 75 13 733

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 12 6 3 4 0 27 82 9 78
2020 Not a person with a disability 63 12 5 2 1 0 17 90 3 716
2019 Person with a disability 54 14 8 1 1 0 22 87 3 73
2019 Not a person with a disability 60 12 6 2 1 0 18 89 4 681
2018 Person with a disability 42 16 1 2 3 3 32 90 8 60
2018 Not a person with a disability 52 15 7 1 2 0 23 87 4 637
2017 Person with a disability 50 9 9 2 2 0 29 83 4 64
2017 Not a person with a disability 52 15 6 2 1 0 23 88 4 732

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 65 20 5 1 1 1 6 91 3 79
2020 Not a person with a disability 70 16 7 2 0 0 4 90 2 716
2019 Person with a disability 72 13 3 3 5 1 4 89 8 73
2019 Not a person with a disability 73 14 5 2 1 0 5 92 3 689
2018 Person with a disability 60 16 7 3 5 0 9 83 9 60
2018 Not a person with a disability 63 20 9 2 1 0 5 88 3 634
2017 Person with a disability 54 26 11 0 2 0 8 87 2 64
2017 Not a person with a disability 65 18 6 1 1 0 8 90 3 729

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 58 21 9 7 3 0 2 81 10 79
2020 Not a person with a disability 75 13 5 2 2 0 3 91 4 717
2019 Person with a disability 65 15 5 0 8 5 1 86 9 73
2019 Not a person with a disability 75 10 6 3 5 0 2 87 7 688
2018 Person with a disability 67 13 4 4 6 0 5 85 10 60
2018 Not a person with a disability 72 12 5 4 2 0 4 88 7 640
2017 Person with a disability 68 12 6 2 8 0 4 84 10 64
2017 Not a person with a disability 72 9 7 4 4 0 5 85 8 735

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 29 18 6 5 0 5 69 12 79
2020 Not a person with a disability 49 28 14 6 2 0 2 78 8 713
2019 Person with a disability 37 26 21 8 8 0 1 63 16 73
2019 Not a person with a disability 56 26 10 5 2 0 2 83 7 688
2018 Person with a disability 35 27 16 9 7 2 5 66 17 60
2018 Not a person with a disability 49 28 13 4 3 0 3 80 7 640
2017 Person with a disability 28 40 14 11 8 0 0 67 19 64
2017 Not a person with a disability 54 24 13 4 1 0 3 81 5 734

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 30 28 10 5 0 1 56 16 78
2020 Not a person with a disability 27 40 22 7 3 0 0 68 10 717

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 5 25 38 21 11 0 1 30 32 79
2020 Not a person with a disability 12 32 35 16 5 0 0 44 21 717
2019 Person with a disability 6 21 33 23 15 0 0 28 39 74
2019 Not a person with a disability 14 35 36 12 4 0 0 49 15 693
2018 Person with a disability 2 26 30 26 16 0 0 28 42 60
2018 Not a person with a disability 8 30 40 16 6 0 0 38 22 643
2017 Person with a disability 5 14 48 20 14 0 0 18 34 64
2017 Not a person with a disability 9 27 39 17 8 0 0 36 26 735

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 23 42 9 1 0 1 10 47 79
2020 Not a person with a disability 15 21 39 19 6 0 0 25 36 717
2019 Person with a disability 25 30 30 14 1 0 0 15 55 73
2019 Not a person with a disability 8 17 40 22 12 0 0 34 26 688
2018 Person with a disability 27 28 28 15 2 0 0 17 55 60
2018 Not a person with a disability 13 22 37 20 8 0 0 28 36 637
2017 Person with a disability 21 35 26 13 5 0 0 17 56 64
2017 Not a person with a disability 11 23 40 18 8 0 0 26 34 732

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 30 15 17 5 4 1 62 23 79
2020 Not a person with a disability 36 40 13 7 2 2 0 78 9 718
2019 Person with a disability 24 35 11 14 16 0 0 59 30 73
2019 Not a person with a disability 32 38 16 7 3 4 0 73 10 692
2018 Person with a disability 19 35 19 11 13 2 0 55 25 59
2018 Not a person with a disability 29 41 16 8 4 3 0 72 12 638
2017 Person with a disability 27 37 14 12 8 2 0 65 20 64
2017 Not a person with a disability 27 42 12 10 5 4 0 72 16 735

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 37 20 5 16 3 1 58 21 79
2020 Not a person with a disability 36 34 15 9 3 2 0 72 13 714

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 19 8 13 19 1 1 60 32 78
2020 Not a person with a disability 44 26 13 10 6 1 0 72 16 718

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 32 11 5 7 2 1 77 12 79
2020 Not a person with a disability 54 25 12 4 3 1 0 80 7 715

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 31 16 17 19 4 2 46 38 79
2020 Not a person with a disability 35 34 15 9 4 2 0 71 14 715
2019 Person with a disability 11 30 17 17 24 1 0 42 41 74
2019 Not a person with a disability 25 33 17 13 9 2 0 60 23 692
2018 Person with a disability 11 25 16 16 32 0 0 36 47 59
2018 Not a person with a disability 18 35 19 17 9 1 0 54 26 640
2017 Person with a disability 8 40 9 20 21 2 0 49 42 64
2017 Not a person with a disability 17 37 14 18 13 1 0 54 31 733

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 32 5 14 1 0 1 79 16 79
2020 Not a person with a disability 49 37 6 6 1 0 0 87 7 715

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 39 12 4 4 0 1 80 8 79
2020 Not a person with a disability 50 35 9 4 2 1 0 86 6 717

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 39 14 12 5 1 2 68 17 78
2020 Not a person with a disability 36 33 21 5 2 1 2 71 7 711

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 31 9 4 5 3 5 81 10 78
2020 Not a person with a disability 48 33 11 3 1 1 2 85 4 717

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 81 12 4 2 0 0 1 94 2 79
2020 Not a person with a disability 76 16 3 1 0 2 1 96 1 715

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 32 5 9 1 1 1 84 11 79
2020 Not a person with a disability 50 33 9 4 1 3 1 85 5 716

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 29 6 8 6 0 1 79 14 78
2020 Not a person with a disability 56 26 9 6 2 0 0 83 8 713

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 18 10 5 5 4 1 78 11 79
2020 Not a person with a disability 59 26 9 4 1 1 1 86 5 718

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 26 14 18 24 0 0 44 42 22
2020 Not a person with a disability 24 51 10 10 3 0 0 76 14 258
2019 Person with a disability 19 30 9 21 12 0 8 54 36 25
2019 Not a person with a disability 20 49 16 9 4 1 2 70 14 243

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 96 4 21
2020 Not a person with a disability 96 4 257

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 10 15 20 36 0 0 29 56 20
2020 Not a person with a disability 15 34 18 22 9 1 0 50 32 247
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 21 79 78
2020 Not a person with a disability 8 92 712

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 43 57 78
2020 Not a person with a disability 9 91 713
2019 Person with a disability 60 40 74
2019 Not a person with a disability 12 88 694
2017 Person with a disability 61 39 64
2017 Not a person with a disability 13 87 733
2014 Person with a disability 56 44 50
2014 Not a person with a disability 13 87 713

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 94 6 33
2020 Not a person with a disability 19 81 67

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 82 18 34
2020 Not a person with a disability 75 25 67
2019 Person with a disability 73 27 44
2019 Not a person with a disability 80 20 81
2017 Person with a disability 78 22 39
2017 Not a person with a disability 80 20 95
2014 Person with a disability 69 31 28
2014 Not a person with a disability 76 24 90

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 32 0 22 0 0 0 78 22 28
2020 Not a person with a disability 52 35 6 6 0 0 0 88 6 50
2019 Person with a disability 28 33 12 17 10 0 0 62 27 30
2019 Not a person with a disability 58 32 0 9 1 0 0 90 10 65
2017 Person with a disability 55 32 3 7 3 0 0 87 10 30
2017 Not a person with a disability 56 32 4 6 0 1 0 90 6 76
2014 Person with a disability 57 32 0 5 5 0 0 89 11 18
2014 Not a person with a disability 56 31 6 6 1 0 0 87 7 68

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 23 5 8 8 3 2 78 17 79
2020 Not a person with a disability 55 28 8 4 2 1 2 86 6 716
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 48 14 2 57 43 78
2020 Not a person with a disability 27 53 20 0 66 34 715

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 25 75 28
2020 Not a person with a disability 38 62 192

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 14 14 15 41 0 6 25 60 28
2020 Not a person with a disability 13 21 14 21 25 1 5 37 48 192

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 3 11 11 18 55 0 4 14 75 28
2020 Not a person with a disability 6 10 12 28 38 1 3 18 70 192

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 16 8 10 16 0 7 64 28 79
2020 Not a person with a disability 44 19 16 7 6 1 7 68 14 718
2019 Person with a disability 28 21 16 15 16 0 4 51 33 73
2019 Not a person with a disability 34 19 18 12 11 0 6 56 25 676
2018 Person with a disability 29 12 16 15 21 0 8 44 38 60
2018 Not a person with a disability 36 16 15 10 15 1 6 55 28 640
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