2020 Public Service Employee Survey Results for Public Safety Canada by Question 112. In which province or territory do you work?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	30	49	4	13	3	80	16	690
2020	Ontario (excluding National Capital Region)	39	38	7	12	4	77	16	42
2020	Quebec (excluding National Capital Region)	25	59	11	5	0	84	5	16
2020	British Columbia	10	62	0	28	0	72	28	21

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	73	17	4	3	2	0	0	91	5	688
2020	Ontario (excluding National Capital Region)	80	13	2	0	2	0	3	96	2	42
2020	Quebec (excluding National Capital Region)	49	12	27	12	0	0	0	61	12	15
2020	British Columbia	81	9	0	0	5	0	5	95	5	21
2017	National Capital Region	68	22	5	2	2	1	1	91	3	685
2017	Ontario (excluding National Capital Region)	91	4	3	3	0	0	0	94	3	31
2017	Quebec (excluding National Capital Region)	36	48	13	4	0	0	0	83	4	21
2017	British Columbia	79	21	0	0	0	0	0	100	0	18
2017	Nova Scotia	66	34	0	0	0	0	0	100	0	14
2014	National Capital Region	68	22	5	3	2	1	0	91	5	653
2014	Ontario (excluding National Capital Region)	72	22	3	3	0	0	0	94	3	32
2014	Quebec (excluding National Capital Region)	31	50	13	6	0	0	0	81	6	16
2014	British Columbia	75	6	6	6	0	6	0	87	7	16
2014	Nova Scotia	58	25	0	9	8	0	0	83	17	12

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	35	38	10	13	4	0	73	17	691
2020	Ontario (excluding National Capital Region)	32	44	10	9	4	0	76	13	42
2020	Quebec (excluding National Capital Region)	32	24	23	14	0	6	61	15	16
2020	British Columbia	39	52	5	5	0	0	91	5	21
2019	National Capital Region	47	31	5	10	7	0	78	17	673
2019	Ontario (excluding National Capital Region)	43	47	3	3	3	0	90	6	28
2019	Quebec (excluding National Capital Region)	35	50	0	8	7	0	85	15	12
2019	British Columbia	51	31	5	8	5	0	82	14	20
2017	National Capital Region	40	38	7	9	6	0	78	15	684
2017	Ontario (excluding National Capital Region)	49	22	11	6	12	0	71	17	31
2017	Quebec (excluding National Capital Region)	74	22	4	0	0	0	96	0	21
2017	British Columbia	53	21	0	21	6	0	74	26	18
2017	Nova Scotia	65	28	0	7	0	0	93	7	14
2014	National Capital Region	44	32	7	11	7	0	75	17	653
2014	Ontario (excluding National Capital Region)	54	28	9	6	3	0	81	10	32
2014	Quebec (excluding National Capital Region)	57	31	6	6	0	0	88	6	16
2014	British Columbia	32	31	6	18	12	0	63	30	16
2014	Nova Scotia	51	26	0	16	7	0	77	23	12

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	30	38	14	10	6	0	1	70	16	685
2020	Ontario (excluding National Capital Region)	40	27	14	14	4	0	0	67	18	42
2020	Quebec (excluding National Capital Region)	27	26	26	7	14	0	0	53	22	15
2020	British Columbia	44	29	15	8	5	0	0	73	13	21
2019	National Capital Region	31	37	14	12	7	0	0	68	18	668
2019	Ontario (excluding National Capital Region)	17	51	10	18	4	0	0	68	22	28
2019	Quebec (excluding National Capital Region)	14	34	7	25	20	0	0	48	45	13
2019	British Columbia	41	35	5	14	5	0	0	76	19	20
2018	National Capital Region	24	45	10	13	7	0	0	70	20	613
2018	Ontario (excluding National Capital Region)	34	50	7	10	0	0	0	84	10	29
2018	Quebec (excluding National Capital Region)	21	38	11	31	0	0	0	59	31	19
2018	British Columbia	26	56	9	9	0	0	0	82	9	11
2017	National Capital Region	27	41	11	13	8	0	0	68	21	686
2017	Ontario (excluding National Capital Region)	19	43	6	21	12	0	0	62	32	31
2017	Quebec (excluding National Capital Region)	30	53	13	4	0	0	0	83	4	21
2017	British Columbia	26	64	5	0	5	0	0	90	5	18
2017	Nova Scotia	50	22	0	22	7	0	0	72	28	14
2014	National Capital Region	24	38	12	17	8	0	1	63	25	653
2014	Ontario (excluding National Capital Region)	25	34	16	16	9	0	0	59	25	32
2014	Quebec (excluding National Capital Region)	37	50	6	6	0	0	0	88	6	16
2014	British Columbia	19	25	13	37	0	6	0	47	39	16
2014	Nova Scotia	18	26	9	24	23	0	0	43	48	12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	42	36	10	7	3	0	1	80	10	683
2020	Ontario (excluding National Capital Region)	47	32	13	7	2	0	0	79	9	42
2020	Quebec (excluding National Capital Region)	32	43	18	7	0	0	0	76	7	16
2020	British Columbia	39	54	0	5	0	0	3	95	5	21
2019	National Capital Region	47	35	9	7	2	0	0	82	9	674
2019	Ontario (excluding National Capital Region)	32	46	14	8	0	0	0	78	8	28
2019	Quebec (excluding National Capital Region)	41	39	7	7	7	0	0	79	14	13
2019	British Columbia	70	15	10	0	0	0	5	89	0	20
2017	National Capital Region	46	39	5	7	3	0	0	85	10	684
2017	Ontario (excluding National Capital Region)	41	36	6	9	9	0	0	77	18	31
2017	Quebec (excluding National Capital Region)	55	45	0	0	0	0	0	100	0	21
2017	British Columbia	69	26	5	0	0	0	0	95	0	18
2017	Nova Scotia	36	50	0	14	0	0	0	86	14	14
2014	National Capital Region	43	36	10	7	3	1	0	80	10	652
2014	Ontario (excluding National Capital Region)	38	25	12	16	9	0	0	63	25	32
2014	Quebec (excluding National Capital Region)	50	44	6	0	0	0	0	94	0	16
2014	British Columbia	56	31	0	0	12	0	0	88	12	16
2014	Nova Scotia	26	50	8	8	8	0	0	76	16	12

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	46	28	8	12	5	1	1	75	18	688
2020	Ontario (excluding National Capital Region)	39	37	12	7	4	0	0	77	11	42
2020	Quebec (excluding National Capital Region)	25	38	32	0	5	0	0	63	5	16
2020	British Columbia	53	29	10	3	5	0	0	82	8	21
2019	National Capital Region	49	30	9	7	5	0	0	79	12	672
2019	Ontario (excluding National Capital Region)	42	44	4	10	0	0	0	86	10	28
2019	Quebec (excluding National Capital Region)	41	41	14	5	0	0	0	81	5	13
2019	British Columbia	61	20	5	8	5	0	0	82	14	20
2018	National Capital Region	40	33	11	10	6	0	0	73	16	611
2018	Ontario (excluding National Capital Region)	50	37	6	7	0	0	0	87	7	29
2018	Quebec (excluding National Capital Region)	46	25	13	15	0	0	0	71	15	19
2018	British Columbia	65	26	9	0	0	0	0	91	0	11
2017	National Capital Region	39	32	9	11	9	0	0	71	20	687
2017	Ontario (excluding National Capital Region)	47	30	6	9	9	0	0	76	18	31
2017	Quebec (excluding National Capital Region)	35	47	4	0	0	14	0	95	0	21
2017	British Columbia	78	17	0	5	0	0	0	95	5	18
2017	Nova Scotia	57	29	7	0	7	0	0	86	7	14
2014	National Capital Region	31	34	11	12	11	0	0	66	23	652
2014	Ontario (excluding National Capital Region)	28	23	10	22	18	0	0	50	40	32
2014	Quebec (excluding National Capital Region)	38	50	12	0	0	0	0	88	0	16
2014	British Columbia	37	31	19	0	12	0	0	68	12	16
2014	Nova Scotia	60	16	8	7	8	0	0	77	15	12

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	41	36	11	7	4	78	11	690
2020	Ontario (excluding National Capital Region)	35	47	11	5	2	82	7	42
2020	Quebec (excluding National Capital Region)	31	38	7	11	13	69	25	16
2020	British Columbia	44	39	8	5	5	82	9	21
2019	National Capital Region	43	34	12	7	4	77	12	672
2019	Ontario (excluding National Capital Region)	53	29	3	14	0	83	14	28
2019	Quebec (excluding National Capital Region)	41	45	7	0	7	86	7	13
2019	British Columbia	48	27	14	5	5	75	11	19
2018	National Capital Region	32	43	11	9	5	76	13	610
2018	Ontario (excluding National Capital Region)	38	38	12	9	3	77	12	29
2018	Quebec (excluding National Capital Region)	25	56	15	5	0	81	5	19
2018	British Columbia	65	17	9	0	9	82	9	11
2017	National Capital Region	31	44	9	10	5	75	16	686
2017	Ontario (excluding National Capital Region)	27	45	9	10	9	73	19	31
2017	Quebec (excluding National Capital Region)	17	71	9	4	0	88	4	21
2017	British Columbia	47	48	0	0	5	95	5	18
2017	Nova Scotia	28	37	14	22	0	65	22	14
2014	National Capital Region	27	39	12	12	9	67	22	653
2014	Ontario (excluding National Capital Region)	22	38	16	9	15	60	25	32
2014	Quebec (excluding National Capital Region)	30	45	19	6	0	75	6	16
2014	British Columbia	45	37	6	6	6	81	12	16
2014	Nova Scotia	43	18	0	24	15	60	40	12

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	39	36	11	9	5	0	76	14	690
2020	Ontario (excluding National Capital Region)	33	43	12	8	4	0	76	12	42
2020	Quebec (excluding National Capital Region)	20	58	15	7	0	0	78	7	16
2020	British Columbia	39	44	8	9	0	0	83	9	21
2019	National Capital Region	38	35	11	9	7	0	73	16	674
2019	Ontario (excluding National Capital Region)	32	25	30	10	3	0	57	14	28
2019	Quebec (excluding National Capital Region)	47	13	26	0	14	0	60	14	13
2019	British Columbia	56	29	10	5	0	0	85	5	20
2018	National Capital Region	30	34	12	15	9	0	64	24	614
2018	Ontario (excluding National Capital Region)	30	32	19	13	7	0	62	20	29
2018	Quebec (excluding National Capital Region)	30	25	21	18	5	0	56	23	19
2018	British Columbia	39	35	8	0	18	0	74	18	11
2017	National Capital Region	31	36	12	13	8	0	67	21	687
2017	Ontario (excluding National Capital Region)	38	30	6	14	12	0	68	26	31
2017	Quebec (excluding National Capital Region)	23	56	13	4	0	4	82	4	21
2017	British Columbia	47	48	5	0	0	0	95	0	18
2017	Nova Scotia	34	23	15	14	14	0	57	28	14
2014	National Capital Region	22	33	16	15	13	0	56	29	653
2014	Ontario (excluding National Capital Region)	18	26	19	9	28	0	44	37	32
2014	Quebec (excluding National Capital Region)	31	50	6	13	0	0	81	13	16
2014	British Columbia	19	25	18	19	19	0	44	38	16
2014	Nova Scotia	26	42	8	0	23	0	69	23	12

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	35	39	11	10	5	74	15	684
2020	Ontario (excluding National Capital Region)	48	36	9	3	4	84	7	42
2020	Quebec (excluding National Capital Region)	25	26	29	6	13	51	20	16
2020	British Columbia	58	19	13	5	5	78	9	21
2019	National Capital Region	32	38	11	13	7	70	19	669
2019	Ontario (excluding National Capital Region)	19	45	7	12	17	64	29	28
2019	Quebec (excluding National Capital Region)	20	32	34	0	14	52	14	13
2019	British Columbia	26	47	0	22	5	73	27	19
2018	National Capital Region	28	38	13	15	6	66	22	613
2018	Ontario (excluding National Capital Region)	29	24	24	17	7	52	23	29
2018	Quebec (excluding National Capital Region)	15	54	21	10	0	69	10	19
2018	British Columbia	65	8	26	0	0	74	0	11
2017	National Capital Region	25	44	9	14	7	69	21	686
2017	Ontario (excluding National Capital Region)	15	49	9	13	15	64	27	31
2017	Quebec (excluding National Capital Region)	39	44	17	0	0	83	0	21
2017	British Columbia	31	53	5	10	0	85	10	18
2017	Nova Scotia	13	51	0	21	14	65	35	14

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	50	34	9	5	2	0	84	7	688
2020	Ontario (excluding National Capital Region)	64	24	5	5	2	0	88	7	42
2020	Quebec (excluding National Capital Region)	37	24	18	14	6	0	62	20	16
2020	British Columbia	58	29	8	0	5	0	87	5	21
2019	National Capital Region	48	37	7	4	5	0	84	8	669
2019	Ontario (excluding National Capital Region)	54	32	0	7	3	3	89	11	28
2019	Quebec (excluding National Capital Region)	27	53	13	7	0	0	80	7	13
2019	British Columbia	76	24	0	0	0	0	100	0	20
2018	National Capital Region	42	39	10	6	3	0	81	8	613
2018	Ontario (excluding National Capital Region)	66	21	10	4	0	0	87	4	29
2018	Quebec (excluding National Capital Region)	32	42	5	11	0	10	82	12	19
2018	British Columbia	56	18	18	9	0	0	74	9	11
2017	National Capital Region	41	37	9	8	4	1	78	12	687
2017	Ontario (excluding National Capital Region)	47	36	3	6	9	0	83	15	31
2017	Quebec (excluding National Capital Region)	44	52	4	0	0	0	96	0	21
2017	British Columbia	69	31	0	0	0	0	100	0	18
2017	Nova Scotia	29	35	7	22	7	0	64	29	14
2014	National Capital Region	37	37	11	10	5	0	74	15	653
2014	Ontario (excluding National Capital Region)	37	38	19	6	0	0	75	6	32
2014	Quebec (excluding National Capital Region)	50	37	12	0	0	0	88	0	16
2014	British Columbia	37	32	19	12	0	0	69	12	16
2014	Nova Scotia	43	17	8	8	23	0	60	31	12

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	39	35	11	10	5	74	15	689
2020	Ontario (excluding National Capital Region)	46	24	21	5	4	69	9	42
2020	Quebec (excluding National Capital Region)	32	37	14	11	7	69	18	16
2020	British Columbia	44	39	8	5	5	83	9	21
2019	National Capital Region	39	34	11	8	8	74	15	672
2019	Ontario (excluding National Capital Region)	36	27	22	11	3	63	14	28
2019	Quebec (excluding National Capital Region)	20	31	7	28	14	51	42	13
2019	British Columbia	40	55	5	0	0	95	0	20
2018	National Capital Region	32	37	11	13	7	69	20	611
2018	Ontario (excluding National Capital Region)	44	33	13	3	7	77	10	28
2018	Quebec (excluding National Capital Region)	30	26	18	21	5	57	26	19
2018	British Columbia	48	26	0	18	9	74	26	11
2017	National Capital Region	32	37	12	11	9	68	20	687
2017	Ontario (excluding National Capital Region)	41	21	6	21	12	62	32	31
2017	Quebec (excluding National Capital Region)	27	47	18	8	0	74	8	21
2017	British Columbia	52	32	10	5	0	85	5	18
2017	Nova Scotia	35	15	8	14	28	50	42	14

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	54	30	9	4	2	84	7	682
2020	Ontario (excluding National Capital Region)	59	27	10	3	2	86	4	42
2020	Quebec (excluding National Capital Region)	37	29	14	20	0	66	20	16
2020	British Columbia	53	29	8	5	5	83	9	21
2019	National Capital Region	53	32	11	3	2	85	5	672
2019	Ontario (excluding National Capital Region)	64	21	8	3	4	85	7	28
2019	Quebec (excluding National Capital Region)	27	60	13	0	0	87	0	13
2019	British Columbia	61	29	5	5	0	90	5	20
2018	National Capital Region	49	35	11	2	2	85	4	609
2018	Ontario (excluding National Capital Region)	57	28	9	3	3	85	6	29
2018	Quebec (excluding National Capital Region)	41	41	13	5	0	81	5	19
2018	British Columbia	81	10	10	0	0	90	0	10
2017	National Capital Region	48	37	8	4	3	85	7	686
2017	Ontario (excluding National Capital Region)	43	35	12	10	0	78	10	31
2017	Quebec (excluding National Capital Region)	47	40	0	13	0	87	13	21
2017	British Columbia	74	15	10	0	0	90	0	18
2017	Nova Scotia	43	29	14	15	0	72	15	14
2014	National Capital Region	56	29	9	3	3	85	6	653
2014	Ontario (excluding National Capital Region)	55	26	6	10	3	81	13	31
2014	Quebec (excluding National Capital Region)	50	31	19	0	0	81	0	16
2014	British Columbia	63	19	19	0	0	81	0	16
2014	Nova Scotia	84	0	0	8	8	84	16	12

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	37	38	12	9	3	0	0	75	13	685
2020	Ontario (excluding National Capital Region)	43	36	10	5	7	0	0	79	12	41
2020	Quebec (excluding National Capital Region)	20	35	25	7	14	0	0	55	20	16
2020	British Columbia	39	44	8	9	0	0	0	83	9	21
2019	National Capital Region	36	40	10	8	5	1	0	77	13	672
2019	Ontario (excluding National Capital Region)	24	43	20	3	10	0	0	67	14	28
2019	Quebec (excluding National Capital Region)	14	59	6	14	7	0	0	73	21	13
2019	British Columbia	36	32	16	5	5	0	5	72	11	19
2018	National Capital Region	31	40	10	11	7	0	0	72	18	612
2018	Ontario (excluding National Capital Region)	25	43	0	22	10	0	0	68	32	29
2018	Quebec (excluding National Capital Region)	20	36	19	21	5	0	0	56	26	19
2018	British Columbia	39	26	26	9	0	0	0	65	9	11
2017	National Capital Region	34	40	10	10	7	0	0	74	16	683
2017	Ontario (excluding National Capital Region)	28	30	12	18	12	0	0	58	30	31
2017	Quebec (excluding National Capital Region)	17	48	22	13	0	0	0	65	13	21
2017	British Columbia	49	26	21	5	0	0	0	74	5	18
2017	Nova Scotia	6	50	7	29	7	0	0	57	36	14
2014	National Capital Region	26	40	12	12	10	0	0	66	22	653
2014	Ontario (excluding National Capital Region)	25	23	12	19	22	0	0	47	40	32
2014	Quebec (excluding National Capital Region)	19	37	38	0	6	0	0	56	6	16
2014	British Columbia	19	25	6	24	25	0	0	44	50	16
2014	Nova Scotia	25	43	9	8	15	0	0	68	23	12

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	43	34	13	6	3	77	10	687
2020	Ontario (excluding National Capital Region)	48	21	15	10	7	68	17	42
2020	Quebec (excluding National Capital Region)	25	18	30	14	13	43	27	16
2020	British Columbia	39	39	13	0	9	77	9	21
2019	National Capital Region	41	34	11	8	6	75	14	674
2019	Ontario (excluding National Capital Region)	49	25	12	7	7	74	14	28
2019	Quebec (excluding National Capital Region)	20	54	12	7	7	73	14	13
2019	British Columbia	45	34	16	0	5	79	5	20
2018	National Capital Region	35	37	12	10	6	72	16	606
2018	Ontario (excluding National Capital Region)	25	40	26	5	3	66	9	29
2018	Quebec (excluding National Capital Region)	25	29	25	15	5	54	21	19
2018	British Columbia	39	35	18	9	0	74	9	11
2017	National Capital Region	38	34	13	9	7	72	15	686
2017	Ontario (excluding National Capital Region)	28	23	20	15	13	52	28	31
2017	Quebec (excluding National Capital Region)	31	47	22	0	0	78	0	21
2017	British Columbia	54	21	10	5	10	74	15	18
2017	Nova Scotia	28	29	15	21	7	57	28	14
2014	National Capital Region	31	34	13	12	10	66	21	652
2014	Ontario (excluding National Capital Region)	32	25	9	22	13	57	34	32
2014	Quebec (excluding National Capital Region)	19	37	44	0	0	56	0	16
2014	British Columbia	19	25	18	0	38	44	38	16
2014	Nova Scotia	50	26	9	8	7	76	15	12

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	37	38	11	9	3	0	1	77	13	685
2020	Ontario (excluding National Capital Region)	42	29	20	5	4	0	0	70	10	40
2020	Quebec (excluding National Capital Region)	19	43	11	20	0	6	0	67	21	16
2020	British Columbia	48	34	10	3	5	0	0	83	8	21
2019	National Capital Region	35	39	11	8	6	0	0	75	14	667
2019	Ontario (excluding National Capital Region)	30	30	19	18	4	0	0	59	22	27
2019	Quebec (excluding National Capital Region)	44	15	19	21	0	0	0	59	21	12
2019	British Columbia	35	39	16	10	0	0	0	74	10	20
2018	National Capital Region	30	36	14	13	7	0	1	66	19	610
2018	Ontario (excluding National Capital Region)	37	30	17	13	3	0	0	67	16	29
2018	Quebec (excluding National Capital Region)	30	49	11	5	5	0	0	79	11	19
2018	British Columbia	48	35	18	0	0	0	0	82	0	11
2017	National Capital Region	32	40	10	10	7	0	1	73	17	683
2017	Ontario (excluding National Capital Region)	32	29	12	12	16	0	0	61	27	31
2017	Quebec (excluding National Capital Region)	26	52	8	4	0	10	0	86	5	21
2017	British Columbia	59	31	10	0	0	0	0	90	0	18
2017	Nova Scotia	21	28	14	29	8	0	0	49	37	14
2014	National Capital Region	30	33	15	13	8	0	0	64	21	653
2014	Ontario (excluding National Capital Region)	18	35	9	22	16	0	0	53	37	32
2014	Quebec (excluding National Capital Region)	19	62	13	6	0	0	0	81	6	16
2014	British Columbia	32	37	6	6	19	0	0	68	25	16
2014	Nova Scotia	34	41	9	16	0	0	0	75	16	12

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	44	37	9	6	4	82	10	689
2020	Ontario (excluding National Capital Region)	52	34	7	5	2	86	7	42
2020	Quebec (excluding National Capital Region)	39	21	19	14	7	60	21	15
2020	British Columbia	48	34	8	5	5	83	9	21
2019	National Capital Region	46	34	10	6	4	79	11	673
2019	Ontario (excluding National Capital Region)	47	32	8	10	3	78	14	28
2019	Quebec (excluding National Capital Region)	32	49	12	0	7	81	7	13
2019	British Columbia	50	24	10	15	0	74	15	20
2018	National Capital Region	35	43	12	7	4	78	11	613
2018	Ontario (excluding National Capital Region)	43	30	15	7	5	73	12	29
2018	Quebec (excluding National Capital Region)	49	41	5	5	0	90	5	19
2018	British Columbia	74	9	0	9	9	82	18	11
2017	National Capital Region	37	37	12	9	5	74	14	683
2017	Ontario (excluding National Capital Region)	34	39	9	10	9	73	19	31
2017	Quebec (excluding National Capital Region)	21	75	0	4	0	96	4	21
2017	British Columbia	62	27	5	5	0	89	5	17
2017	Nova Scotia	28	43	7	14	7	72	21	14
2014	National Capital Region	32	37	14	9	8	69	17	653
2014	Ontario (excluding National Capital Region)	22	32	25	6	15	53	22	32
2014	Quebec (excluding National Capital Region)	24	70	6	0	0	94	0	16
2014	British Columbia	50	19	25	6	0	69	6	16
2014	Nova Scotia	60	17	0	8	15	77	23	12

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	28	33	20	11	9	0	61	19	689
2020	Ontario (excluding National Capital Region)	23	27	24	15	10	0	50	26	41
2020	Quebec (excluding National Capital Region)	24	28	13	27	7	0	52	34	15
2020	British Columbia	33	34	23	5	5	0	67	10	21
2019	National Capital Region	33	34	19	9	5	0	67	14	669
2019	Ontario (excluding National Capital Region)	29	42	14	7	7	0	72	14	28
2019	Quebec (excluding National Capital Region)	17	56	14	13	0	0	73	13	13
2019	British Columbia	25	26	31	14	5	0	51	18	20
2018	National Capital Region	26	32	23	9	9	0	59	18	617
2018	Ontario (excluding National Capital Region)	30	36	25	2	6	0	66	8	29
2018	Quebec (excluding National Capital Region)	43	30	16	11	0	0	74	11	19
2018	British Columbia	31	35	17	18	0	0	65	18	11
2017	National Capital Region	26	35	20	12	7	0	61	19	687
2017	Ontario (excluding National Capital Region)	39	35	17	0	6	3	76	6	31
2017	Quebec (excluding National Capital Region)	38	32	12	8	0	10	77	9	21
2017	British Columbia	38	42	15	5	0	0	79	5	18
2017	Nova Scotia	50	23	28	0	0	0	72	0	14
2014	National Capital Region	24	35	19	12	9	1	60	22	652
2014	Ontario (excluding National Capital Region)	34	32	22	3	9	0	66	13	32
2014	Quebec (excluding National Capital Region)	75	0	25	0	0	0	75	0	16
2014	British Columbia	26	30	25	6	12	0	56	19	16
2014	Nova Scotia	74	26	0	0	0	0	100	0	12

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	10	25	37	20	7	1	1	27	35	688
2020	Ontario (excluding National Capital Region)	5	23	34	30	3	5	0	34	30	42
2020	Quebec (excluding National Capital Region)	20	11	50	7	12	0	0	19	31	16
2020	British Columbia	10	24	37	14	10	0	5	25	36	21
2019	National Capital Region	11	24	39	17	8	1	1	25	35	672
2019	Ontario (excluding National Capital Region)	7	25	41	20	0	4	4	22	34	28
2019	Quebec (excluding National Capital Region)	0	40	48	13	0	0	0	13	40	13
2019	British Columbia	5	15	55	9	10	5	0	21	21	20
2018	National Capital Region	13	27	37	16	5	0	1	22	40	615
2018	Ontario (excluding National Capital Region)	6	29	38	17	7	0	3	24	36	29
2018	Quebec (excluding National Capital Region)	15	40	41	4	0	0	0	4	55	19
2018	British Columbia	0	18	63	19	0	0	0	19	18	10
2017	National Capital Region	14	26	40	13	4	1	2	18	41	685
2017	Ontario (excluding National Capital Region)	16	17	34	12	9	9	3	24	37	31
2017	Quebec (excluding National Capital Region)	4	49	30	12	0	4	0	13	56	21
2017	British Columbia	5	26	58	5	5	0	0	10	31	18
2017	Nova Scotia	14	43	35	0	0	0	7	0	62	14
2014	National Capital Region	15	26	36	16	6	1	1	22	41	653
2014	Ontario (excluding National Capital Region)	25	32	34	0	6	0	3	6	59	32
2014	Quebec (excluding National Capital Region)	0	38	55	0	0	0	6	0	41	16
2014	British Columbia	19	25	50	6	0	0	0	6	44	16
2014	Nova Scotia	25	33	17	25	0	0	0	25	58	12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	8	17	26	30	16	2	1	47	26	686
2020	Ontario (excluding National Capital Region)	10	18	14	42	12	0	4	56	29	42
2020	Quebec (excluding National Capital Region)	14	20	45	9	12	0	0	21	34	16
2020	British Columbia	0	15	42	28	10	0	5	40	15	21
2019	National Capital Region	13	21	27	23	12	1	2	37	36	670
2019	Ontario (excluding National Capital Region)	14	27	23	6	23	7	0	32	44	27
2019	Quebec (excluding National Capital Region)	14	27	33	5	21	0	0	26	41	13
2019	British Columbia	0	30	20	14	30	5	0	47	32	20
2018	National Capital Region	17	24	28	21	8	1	1	30	42	614
2018	Ontario (excluding National Capital Region)	9	33	9	26	13	6	3	43	46	29
2018	Quebec (excluding National Capital Region)	20	26	26	16	4	8	0	22	50	19
2018	British Columbia	9	19	38	10	24	0	0	34	28	10
2017	National Capital Region	13	22	28	21	11	2	3	33	37	683
2017	Ontario (excluding National Capital Region)	30	18	19	15	12	3	3	29	51	31
2017	Quebec (excluding National Capital Region)	4	17	21	25	10	22	0	45	27	21
2017	British Columbia	5	21	36	26	12	0	0	38	26	18
2017	Nova Scotia	37	21	28	7	0	0	7	8	62	14
2014	National Capital Region	18	28	27	15	9	2	1	24	48	652
2014	Ontario (excluding National Capital Region)	34	19	35	3	6	3	0	10	55	32
2014	Quebec (excluding National Capital Region)	31	38	25	6	0	0	0	6	69	16
2014	British Columbia	50	19	31	0	0	0	0	0	69	16
2014	Nova Scotia	25	15	42	9	9	0	0	18	40	12

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	14	23	35	20	7	1	1	28	37	687
2020	Ontario (excluding National Capital Region)	22	36	9	21	8	2	3	30	60	41
2020	Quebec (excluding National Capital Region)	46	13	18	5	18	0	0	23	59	16
2020	British Columbia	25	29	23	15	4	0	5	20	56	21
2019	National Capital Region	17	23	34	18	6	1	1	25	41	672
2019	Ontario (excluding National Capital Region)	25	36	10	19	3	4	4	24	65	28
2019	Quebec (excluding National Capital Region)	33	26	14	26	0	0	0	26	59	13
2019	British Columbia	15	14	36	19	10	5	0	31	31	20
2018	National Capital Region	21	25	31	16	5	1	2	21	47	610
2018	Ontario (excluding National Capital Region)	16	22	33	17	7	3	3	25	40	29
2018	Quebec (excluding National Capital Region)	62	11	24	0	4	0	0	4	72	19
2018	British Columbia	9	39	28	24	0	0	0	24	48	10
2017	National Capital Region	20	23	32	16	5	1	3	22	45	684
2017	Ontario (excluding National Capital Region)	21	27	31	10	3	3	6	13	52	31
2017	Quebec (excluding National Capital Region)	39	27	12	4	10	8	0	15	72	21
2017	British Columbia	31	16	26	10	5	0	12	18	53	18
2017	Nova Scotia	21	50	8	21	0	0	0	21	71	14
2014	National Capital Region	26	27	27	12	4	1	2	17	55	653
2014	Ontario (excluding National Capital Region)	31	28	29	0	9	0	3	10	61	32
2014	Quebec (excluding National Capital Region)	50	38	12	0	0	0	0	0	88	16
2014	British Columbia	57	24	13	7	0	0	0	7	81	16
2014	Nova Scotia	32	26	18	15	9	0	0	24	58	12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	12	23	31	24	8	1	1	33	35	683
2020	Ontario (excluding National Capital Region)	13	14	29	27	13	3	2	42	28	42
2020	Quebec (excluding National Capital Region)	14	37	17	14	18	0	0	32	51	16
2020	British Columbia	10	19	38	20	9	0	5	30	30	21
2019	National Capital Region	9	20	36	22	10	0	2	33	30	667
2019	Ontario (excluding National Capital Region)	14	7	37	18	12	8	4	34	25	27
2019	Quebec (excluding National Capital Region)	14	27	34	21	5	0	0	26	40	13
2019	British Columbia	5	18	46	10	20	0	0	30	24	20
2018	National Capital Region	16	22	35	19	7	1	1	26	38	611
2018	Ontario (excluding National Capital Region)	12	9	28	35	13	3	0	50	22	29
2018	Quebec (excluding National Capital Region)	15	31	31	23	0	0	0	23	46	19
2018	British Columbia	0	9	57	24	10	0	0	34	9	10
2017	National Capital Region	16	26	32	18	6	1	2	25	43	681
2017	Ontario (excluding National Capital Region)	13	6	36	18	16	3	9	38	21	31
2017	Quebec (excluding National Capital Region)	8	34	35	8	14	0	0	22	43	21
2017	British Columbia	0	27	50	5	18	0	0	23	27	17
2017	Nova Scotia	7	43	22	21	0	7	0	23	54	14
2014	National Capital Region	17	26	32	16	7	1	1	23	44	653
2014	Ontario (excluding National Capital Region)	19	19	35	18	9	0	0	28	38	32
2014	Quebec (excluding National Capital Region)	12	0	50	31	7	0	0	38	12	16
2014	British Columbia	25	31	24	13	7	0	0	19	57	16
2014	Nova Scotia	9	16	16	50	9	0	0	59	25	12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	18	22	28	19	11	1	2	31	40	686
2020	Ontario (excluding National Capital Region)	27	28	16	16	9	0	4	26	57	42
2020	Quebec (excluding National Capital Region)	13	34	23	18	12	0	0	30	47	16
2020	British Columbia	24	24	42	4	0	0	5	4	51	21
2019	National Capital Region	16	23	26	19	12	2	2	32	41	669
2019	Ontario (excluding National Capital Region)	21	19	25	10	15	7	4	28	44	28
2019	Quebec (excluding National Capital Region)	27	35	33	5	0	0	0	5	62	13
2019	British Columbia	15	29	36	9	5	5	0	15	46	20
2018	National Capital Region	23	29	27	13	6	1	1	19	54	613
2018	Ontario (excluding National Capital Region)	25	19	17	20	10	3	6	33	49	29
2018	Quebec (excluding National Capital Region)	36	21	16	14	0	13	0	16	66	19
2018	British Columbia	0	47	19	24	0	10	0	27	52	10
2017	National Capital Region	28	25	26	11	7	2	2	18	55	683
2017	Ontario (excluding National Capital Region)	27	6	20	19	16	6	6	39	38	31
2017	Quebec (excluding National Capital Region)	13	26	31	4	14	9	4	20	44	21
2017	British Columbia	15	26	26	28	5	0	0	33	41	18
2017	Nova Scotia	23	21	43	13	0	0	0	13	43	14
2014	National Capital Region	31	27	21	12	6	1	1	19	60	653
2014	Ontario (excluding National Capital Region)	29	28	31	9	3	0	0	12	57	32
2014	Quebec (excluding National Capital Region)	6	25	56	6	6	0	0	13	31	16
2014	British Columbia	50	19	19	12	0	0	0	12	69	16
2014	Nova Scotia	0	17	51	24	8	0	0	32	17	12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	13	18	32	21	13	2	2	35	31	686
2020	Ontario (excluding National Capital Region)	30	10	34	10	2	7	6	14	46	42
2020	Quebec (excluding National Capital Region)	20	40	7	13	21	0	0	34	60	16
2020	British Columbia	5	19	39	20	4	3	10	27	28	21
2019	National Capital Region	21	27	26	15	9	2	1	24	50	669
2019	Ontario (excluding National Capital Region)	21	22	25	15	6	7	4	24	49	28
2019	Quebec (excluding National Capital Region)	20	32	21	5	21	0	0	26	52	13
2019	British Columbia	5	24	31	16	20	5	0	37	30	20
2018	National Capital Region	26	28	25	12	5	2	2	17	57	613
2018	Ontario (excluding National Capital Region)	30	23	6	22	10	6	3	35	58	29
2018	Quebec (excluding National Capital Region)	11	33	33	10	4	8	0	16	48	18
2018	British Columbia	9	0	38	29	15	10	0	48	10	10
2017	National Capital Region	23	26	29	11	8	1	3	20	50	685
2017	Ontario (excluding National Capital Region)	39	15	16	18	3	6	3	23	60	31
2017	Quebec (excluding National Capital Region)	0	5	39	29	18	9	0	52	5	21
2017	British Columbia	0	15	36	31	5	12	0	41	17	18
2017	Nova Scotia	37	7	29	13	0	7	7	15	51	14
2014	National Capital Region	17	21	33	17	9	2	3	27	39	652
2014	Ontario (excluding National Capital Region)	23	20	29	16	10	0	3	26	44	31
2014	Quebec (excluding National Capital Region)	25	6	19	44	6	0	0	50	31	16
2014	British Columbia	19	32	25	12	0	6	6	14	58	16
2014	Nova Scotia	9	16	26	31	18	0	0	49	25	12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	13	19	34	23	9	1	1	33	33	682
2020	Ontario (excluding National Capital Region)	30	20	23	14	10	2	2	24	52	42
2020	Quebec (excluding National Capital Region)	39	20	7	18	16	0	0	34	59	16
2020	British Columbia	20	44	18	14	0	0	5	15	67	21
2019	National Capital Region	14	22	36	17	8	2	1	26	37	670
2019	Ontario (excluding National Capital Region)	29	14	35	11	8	4	0	20	45	28
2019	Quebec (excluding National Capital Region)	35	25	14	26	0	0	0	26	59	13
2019	British Columbia	27	14	27	26	0	5	0	28	44	19
2018	National Capital Region	21	27	33	13	5	1	1	18	49	616
2018	Ontario (excluding National Capital Region)	16	30	24	12	12	3	3	26	49	29
2018	Quebec (excluding National Capital Region)	46	26	11	5	4	8	0	10	78	19
2018	British Columbia	19	28	19	34	0	0	0	34	47	10
2017	National Capital Region	20	22	34	13	7	3	2	21	44	687
2017	Ontario (excluding National Capital Region)	21	27	25	3	12	6	6	17	54	31
2017	Quebec (excluding National Capital Region)	22	43	8	4	14	8	0	20	71	21
2017	British Columbia	31	15	38	15	0	0	0	15	46	18
2017	Nova Scotia	35	28	29	7	0	0	0	7	64	14
2014	National Capital Region	25	26	28	13	6	1	1	20	51	652
2014	Ontario (excluding National Capital Region)	25	25	38	6	6	0	0	12	50	32
2014	Quebec (excluding National Capital Region)	13	37	38	12	0	0	0	12	50	16
2014	British Columbia	57	25	18	0	0	0	0	0	82	16
2014	Nova Scotia	8	25	52	15	0	0	0	15	33	12

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	10	25	37	20	7	1	0	28	35	690
2020	Ontario (excluding National Capital Region)	21	27	40	7	2	0	2	10	49	42
2020	Quebec (excluding National Capital Region)	13	13	32	37	5	0	0	42	26	16
2020	British Columbia	34	32	19	10	0	0	5	10	70	21
2019	National Capital Region	19	26	31	15	8	1	0	23	46	673
2019	Ontario (excluding National Capital Region)	36	21	25	11	4	0	4	16	59	28
2019	Quebec (excluding National Capital Region)	27	14	47	12	0	0	0	12	41	13
2019	British Columbia	44	41	15	0	0	0	0	0	85	20

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	30	29	15	8	4	8	7	69	13	689
2020	Ontario (excluding National Capital Region)	31	26	13	13	8	5	4	63	23	41
2020	Quebec (excluding National Capital Region)	32	37	5	7	0	6	13	86	8	16
2020	British Columbia	33	15	18	5	0	20	10	68	7	21
2019	National Capital Region	36	28	12	9	8	4	4	69	18	674
2019	Ontario (excluding National Capital Region)	47	21	14	11	3	4	0	71	15	28
2019	Quebec (excluding National Capital Region)	60	12	7	7	14	0	0	72	21	13
2019	British Columbia	29	40	15	5	5	5	0	73	11	20
2018	National Capital Region	24	33	16	10	7	6	4	63	19	614
2018	Ontario (excluding National Capital Region)	25	21	24	13	17	0	0	46	30	29
2018	Quebec (excluding National Capital Region)	29	26	10	21	5	0	8	61	28	19
2018	British Columbia	17	39	26	0	0	18	0	68	0	11
2017	National Capital Region	29	30	13	10	9	4	4	64	21	686
2017	Ontario (excluding National Capital Region)	19	27	9	15	18	12	0	52	38	31
2017	Quebec (excluding National Capital Region)	40	26	4	4	0	22	4	89	6	21
2017	British Columbia	31	48	11	5	5	0	0	79	10	18
2017	Nova Scotia	6	59	0	21	7	7	0	70	30	14
2014	National Capital Region	28	31	12	12	10	3	3	63	24	653
2014	Ontario (excluding National Capital Region)	15	25	29	3	22	3	3	43	27	32
2014	Quebec (excluding National Capital Region)	24	57	13	0	0	0	7	87	0	16
2014	British Columbia	38	25	12	0	12	12	0	72	14	16
2014	Nova Scotia	60	16	9	7	0	0	8	83	8	12

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	54	26	7	7	5	1	81	12	687
2020	Ontario (excluding National Capital Region)	55	17	8	13	8	0	72	21	41
2020	Quebec (excluding National Capital Region)	72	17	5	7	0	0	89	7	16
2020	British Columbia	63	24	8	5	0	0	87	5	21
2019	National Capital Region	51	24	8	10	7	0	75	18	675
2019	Ontario (excluding National Capital Region)	64	18	3	7	7	0	83	14	28
2019	Quebec (excluding National Capital Region)	46	12	21	7	14	0	58	21	13
2019	British Columbia	56	29	10	5	0	0	84	5	20
2018	National Capital Region	47	27	8	10	7	1	74	18	613
2018	Ontario (excluding National Capital Region)	57	14	3	10	13	3	73	24	29
2018	Quebec (excluding National Capital Region)	59	16	5	15	5	0	74	21	19
2018	British Columbia	48	26	9	9	0	9	81	10	11
2017	National Capital Region	47	26	8	10	8	0	74	18	687
2017	Ontario (excluding National Capital Region)	27	28	9	15	21	0	54	37	31
2017	Quebec (excluding National Capital Region)	65	35	0	0	0	0	100	0	21
2017	British Columbia	63	27	0	10	0	0	90	10	18
2017	Nova Scotia	42	29	0	7	21	0	72	28	14
2014	National Capital Region	40	27	10	13	10	1	67	23	653
2014	Ontario (excluding National Capital Region)	34	13	12	22	18	0	47	40	32
2014	Quebec (excluding National Capital Region)	56	38	6	0	0	0	94	0	16
2014	British Columbia	51	6	12	18	12	0	57	30	16
2014	Nova Scotia	52	16	9	23	0	0	68	23	12

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	63	25	5	4	2	0	88	7	686
2020	Ontario (excluding National Capital Region)	59	19	10	10	2	0	78	12	41
2020	Quebec (excluding National Capital Region)	64	29	7	0	0	0	93	0	16
2020	British Columbia	73	19	8	0	0	0	92	0	21
2019	National Capital Region	56	29	4	6	5	0	84	11	672
2019	Ontario (excluding National Capital Region)	65	18	14	3	0	0	83	3	28
2019	Quebec (excluding National Capital Region)	54	25	7	7	7	0	79	14	13
2019	British Columbia	71	14	5	10	0	0	84	10	20
2018	National Capital Region	51	33	6	6	3	0	85	9	611
2018	Ontario (excluding National Capital Region)	36	38	3	16	7	0	74	22	29
2018	Quebec (excluding National Capital Region)	59	26	0	10	5	0	85	15	19
2018	British Columbia	56	35	0	0	0	9	100	0	11
2017	National Capital Region	49	32	8	7	4	0	81	11	684
2017	Ontario (excluding National Capital Region)	25	32	6	23	15	0	56	38	30
2017	Quebec (excluding National Capital Region)	70	30	0	0	0	0	100	0	21
2017	British Columbia	69	26	0	5	0	0	95	5	18
2017	Nova Scotia	36	35	7	7	14	0	72	22	14
2014	National Capital Region	43	33	10	10	4	0	76	14	653
2014	Ontario (excluding National Capital Region)	28	32	6	13	22	0	60	34	32
2014	Quebec (excluding National Capital Region)	62	32	0	6	0	0	94	6	16
2014	British Columbia	45	30	12	6	6	0	75	12	16
2014	Nova Scotia	67	33	0	0	0	0	100	0	12

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	54	30	9	3	3	1	0	85	6	685
2020	Ontario (excluding National Capital Region)	50	31	12	0	2	4	0	85	2	41
2020	Quebec (excluding National Capital Region)	57	29	7	7	0	0	0	86	7	16
2020	British Columbia	63	29	3	5	0	0	0	92	5	21
2019	National Capital Region	51	31	8	5	3	1	0	83	9	675
2019	Ontario (excluding National Capital Region)	52	22	15	7	3	0	0	75	10	28
2019	Quebec (excluding National Capital Region)	46	40	0	0	14	0	0	86	14	13
2019	British Columbia	51	39	5	5	0	0	0	90	5	20
2018	National Capital Region	44	39	8	6	3	0	0	83	9	614
2018	Ontario (excluding National Capital Region)	41	26	10	7	7	3	6	74	15	28
2018	Quebec (excluding National Capital Region)	25	56	0	13	5	0	0	81	19	19
2018	British Columbia	48	35	18	0	0	0	0	82	0	11

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	57	19	8	4	4	5	4	83	9	691
2020	Ontario (excluding National Capital Region)	48	18	10	10	5	7	2	72	17	41
2020	Quebec (excluding National Capital Region)	55	18	7	6	0	7	7	85	7	16
2020	British Columbia	53	15	22	10	0	0	0	68	10	21

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	61	22	10	3	2	1	2	85	5	688
2020	Ontario (excluding National Capital Region)	57	30	9	0	2	0	2	88	2	42
2020	Quebec (excluding National Capital Region)	38	40	5	11	0	6	0	83	12	16
2020	British Columbia	68	14	8	5	0	0	5	86	5	21
2019	National Capital Region	55	23	10	4	5	1	3	80	10	674
2019	Ontario (excluding National Capital Region)	49	22	14	4	7	4	0	74	11	28
2019	Quebec (excluding National Capital Region)	46	33	7	7	7	0	0	79	14	13
2019	British Columbia	58	31	5	0	5	0	0	89	5	19

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	48	31	7	9	4	0	0	80	13	687
2020	Ontario (excluding National Capital Region)	54	29	10	8	0	0	0	83	8	42
2020	Quebec (excluding National Capital Region)	32	41	0	14	13	0	0	73	27	16
2020	British Columbia	58	29	8	5	0	0	0	87	5	21
2019	National Capital Region	43	31	9	7	7	1	1	76	15	672
2019	Ontario (excluding National Capital Region)	35	33	7	7	11	4	4	73	19	27
2019	Quebec (excluding National Capital Region)	32	42	12	7	7	0	0	74	14	13
2019	British Columbia	45	39	5	5	5	0	0	84	10	20
2018	National Capital Region	39	35	10	10	5	0	0	75	16	611
2018	Ontario (excluding National Capital Region)	50	22	7	10	11	0	0	73	20	28
2018	Quebec (excluding National Capital Region)	20	50	15	10	5	0	0	70	15	19
2018	British Columbia	48	43	9	0	0	0	0	91	0	11
2017	National Capital Region	40	37	8	8	6	1	0	78	14	687
2017	Ontario (excluding National Capital Region)	38	27	9	12	12	3	0	67	24	31
2017	Quebec (excluding National Capital Region)	31	56	4	8	0	0	0	87	8	21
2017	British Columbia	42	36	5	17	0	0	0	78	17	18
2017	Nova Scotia	42	22	8	8	21	0	0	63	29	14
2014	National Capital Region	39	31	11	10	9	1	0	71	18	653
2014	Ontario (excluding National Capital Region)	49	16	6	16	12	0	0	66	28	32
2014	Quebec (excluding National Capital Region)	31	57	5	6	0	0	0	88	6	16
2014	British Columbia	38	12	6	18	25	0	0	50	43	16
2014	Nova Scotia	34	50	9	7	0	0	0	84	7	12

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	54	23	11	4	3	2	2	81	8	688
2020	Ontario (excluding National Capital Region)	66	22	5	8	0	0	0	88	8	42
2020	Quebec (excluding National Capital Region)	25	24	38	6	7	0	0	49	13	16
2020	British Columbia	58	24	8	5	0	0	5	86	5	21

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	51	31	7	7	3	0	1	82	11	686
2020	Ontario (excluding National Capital Region)	51	32	7	5	0	2	3	87	5	42
2020	Quebec (excluding National Capital Region)	52	30	5	6	7	0	0	82	13	16
2020	British Columbia	68	24	8	0	0	0	0	92	0	21
2019	National Capital Region	47	28	9	7	6	0	2	77	14	670
2019	Ontario (excluding National Capital Region)	54	20	11	4	11	0	0	74	14	28
2019	Quebec (excluding National Capital Region)	54	17	0	21	7	0	0	72	28	13
2019	British Columbia	56	34	5	5	0	0	0	90	5	20
2018	National Capital Region	44	29	11	9	6	0	0	73	15	611
2018	Ontario (excluding National Capital Region)	42	34	3	7	14	0	0	76	21	28
2018	Quebec (excluding National Capital Region)	32	46	6	17	0	0	0	78	17	18
2018	British Columbia	57	35	9	0	0	0	0	91	0	11
2017	National Capital Region	44	31	8	10	6	1	1	76	16	686
2017	Ontario (excluding National Capital Region)	40	25	9	18	6	3	0	66	25	31
2017	Quebec (excluding National Capital Region)	49	34	13	4	0	0	0	83	4	21
2017	British Columbia	57	21	17	5	0	0	0	78	5	18
2017	Nova Scotia	42	23	7	22	7	0	0	65	28	14
2014	National Capital Region	41	29	9	12	8	0	0	71	20	653
2014	Ontario (excluding National Capital Region)	40	26	13	6	15	0	0	66	22	32
2014	Quebec (excluding National Capital Region)	44	56	0	0	0	0	0	100	0	16
2014	British Columbia	32	19	6	24	19	0	0	50	43	16
2014	Nova Scotia	51	17	25	0	7	0	0	68	7	12

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	38	62	690
2020	Ontario (excluding National Capital Region)	36	64	42
2020	Quebec (excluding National Capital Region)	25	75	16
2020	British Columbia	49	51	21

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	58	18	6	2	2	3	10	88	5	689
2020	Ontario (excluding National Capital Region)	70	11	4	0	0	8	7	95	0	42
2020	Quebec (excluding National Capital Region)	61	12	20	0	0	0	6	79	0	16
2020	British Columbia	78	9	5	0	0	0	8	95	0	21

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	58	24	7	7	3	0	83	10	689
2020	Ontario (excluding National Capital Region)	60	25	10	3	3	0	84	5	41
2020	Quebec (excluding National Capital Region)	43	30	7	13	7	0	73	20	16
2020	British Columbia	78	17	5	0	0	0	95	0	21
2019	National Capital Region	52	29	7	6	6	0	81	12	673
2019	Ontario (excluding National Capital Region)	62	20	3	11	3	0	82	14	28
2019	Quebec (excluding National Capital Region)	54	24	7	0	14	0	79	14	13
2019	British Columbia	66	24	0	10	0	0	90	10	20
2018	National Capital Region	47	27	11	9	5	0	74	14	608
2018	Ontario (excluding National Capital Region)	56	17	10	7	11	0	73	17	28
2018	Quebec (excluding National Capital Region)	25	30	19	21	5	0	56	26	19
2018	British Columbia	65	26	9	0	0	0	91	0	11
2017	National Capital Region	51	26	9	6	7	0	77	14	686
2017	Ontario (excluding National Capital Region)	35	35	9	9	12	0	70	21	30
2017	Quebec (excluding National Capital Region)	39	40	13	8	0	0	79	8	21
2017	British Columbia	74	21	0	5	0	0	95	5	18
2017	Nova Scotia	42	29	7	0	21	0	72	21	14
2014	National Capital Region	43	29	10	7	11	0	71	18	651
2014	Ontario (excluding National Capital Region)	43	22	9	3	19	3	68	23	32
2014	Quebec (excluding National Capital Region)	50	43	0	6	0	0	94	6	16
2014	British Columbia	32	30	12	12	13	0	62	25	16
2014	Nova Scotia	52	17	16	8	7	0	69	15	12

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	41	31	11	7	4	5	1	77	12	688
2020	Ontario (excluding National Capital Region)	50	25	13	8	2	3	0	76	10	42
2020	Quebec (excluding National Capital Region)	36	33	14	5	6	7	0	74	12	16
2020	British Columbia	43	18	19	15	0	5	0	64	16	21
2019	National Capital Region	36	32	12	10	6	5	0	71	16	669
2019	Ontario (excluding National Capital Region)	32	28	14	11	11	4	0	63	22	28
2019	Quebec (excluding National Capital Region)	5	54	13	13	7	7	0	64	21	13
2019	British Columbia	25	31	5	10	10	19	0	68	25	20
2018	National Capital Region	26	32	15	13	8	5	0	62	22	615
2018	Ontario (excluding National Capital Region)	24	27	25	17	4	3	0	53	21	29
2018	Quebec (excluding National Capital Region)	24	25	20	10	11	11	0	54	23	19
2018	British Columbia	9	34	40	18	0	0	0	43	18	11
2017	National Capital Region	28	38	11	10	9	5	0	69	19	687
2017	Ontario (excluding National Capital Region)	31	16	21	12	21	0	0	46	33	31
2017	Quebec (excluding National Capital Region)	27	38	23	0	4	8	0	71	5	21
2017	British Columbia	59	15	21	5	0	0	0	74	5	18
2017	Nova Scotia	6	43	8	22	14	7	0	53	39	14
2014	National Capital Region	15	30	18	15	13	9	0	50	31	653
2014	Ontario (excluding National Capital Region)	15	26	15	6	34	3	0	42	42	32
2014	Quebec (excluding National Capital Region)	18	38	37	6	0	0	0	56	6	16
2014	British Columbia	7	31	12	19	19	12	0	43	43	16
2014	Nova Scotia	23	52	9	8	0	8	0	82	9	12

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	38	33	13	10	5	1	1	72	15	688
2020	Ontario (excluding National Capital Region)	44	30	15	8	2	0	0	75	10	42
2020	Quebec (excluding National Capital Region)	23	46	18	0	13	0	0	69	13	16
2020	British Columbia	38	37	19	5	0	0	0	76	5	21
2019	National Capital Region	32	34	14	11	9	1	0	66	19	670
2019	Ontario (excluding National Capital Region)	25	31	14	11	11	7	0	61	23	28
2019	Quebec (excluding National Capital Region)	34	21	24	14	7	0	0	55	21	13
2019	British Columbia	25	46	16	5	5	4	0	73	10	20
2018	National Capital Region	24	31	15	16	11	2	0	56	28	616
2018	Ontario (excluding National Capital Region)	30	34	16	7	10	3	0	66	18	29
2018	Quebec (excluding National Capital Region)	29	5	34	15	11	5	0	36	27	19
2018	British Columbia	9	34	13	35	9	0	0	43	44	11
2017	National Capital Region	26	37	14	11	12	1	0	63	23	686
2017	Ontario (excluding National Capital Region)	31	18	9	18	24	0	0	49	42	31
2017	Quebec (excluding National Capital Region)	17	48	18	8	4	4	0	68	13	21
2017	British Columbia	48	21	10	15	5	0	0	69	21	18
2017	Nova Scotia	6	43	7	22	22	0	0	49	44	14
2014	National Capital Region	14	31	19	18	15	3	0	46	34	652
2014	Ontario (excluding National Capital Region)	9	19	18	19	34	0	0	29	53	32
2014	Quebec (excluding National Capital Region)	5	19	51	19	6	0	0	25	25	16
2014	British Columbia	7	19	18	19	32	6	0	27	54	16
2014	Nova Scotia	15	52	9	16	8	0	0	67	24	12

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	27	33	15	15	6	3	1	63	22	688
2020	Ontario (excluding National Capital Region)	36	27	10	23	2	2	0	64	26	42
2020	Quebec (excluding National Capital Region)	12	27	33	14	7	7	0	42	22	15
2020	British Columbia	18	54	5	18	0	5	0	76	19	21
2019	National Capital Region	20	35	17	14	10	3	0	57	25	668
2019	Ontario (excluding National Capital Region)	20	28	4	15	22	11	0	54	42	27
2019	Quebec (excluding National Capital Region)	26	7	38	14	7	7	0	36	23	13
2019	British Columbia	25	31	15	14	5	10	0	62	21	20
2018	National Capital Region	15	30	18	19	14	4	0	47	34	613
2018	Ontario (excluding National Capital Region)	31	21	27	14	3	3	0	54	18	29
2018	Quebec (excluding National Capital Region)	8	11	29	31	11	11	0	21	46	19
2018	British Columbia	10	28	34	10	19	0	0	37	29	10
2017	National Capital Region	18	31	18	17	12	4	0	52	30	687
2017	Ontario (excluding National Capital Region)	28	21	9	18	21	3	0	50	40	31
2017	Quebec (excluding National Capital Region)	8	35	31	13	4	8	0	47	18	21
2017	British Columbia	38	26	5	15	15	0	0	64	31	18
2017	Nova Scotia	0	27	22	22	22	7	0	29	48	14
2014	National Capital Region	9	28	18	22	17	5	0	39	42	652
2014	Ontario (excluding National Capital Region)	6	19	22	15	34	3	0	26	51	32
2014	Quebec (excluding National Capital Region)	7	5	57	25	6	0	0	12	31	16
2014	British Columbia	0	13	6	55	25	0	0	13	81	16
2014	Nova Scotia	8	59	0	25	8	0	0	67	33	12

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	27	35	13	16	8	1	62	25	689
2020	Ontario (excluding National Capital Region)	33	37	10	10	7	2	72	18	42
2020	Quebec (excluding National Capital Region)	12	41	14	26	7	0	53	33	16
2020	British Columbia	38	32	19	10	0	0	71	10	21
2019	National Capital Region	20	30	18	19	12	1	50	31	671
2019	Ontario (excluding National Capital Region)	21	29	11	18	14	7	54	34	28
2019	Quebec (excluding National Capital Region)	5	49	31	7	7	0	55	14	13
2019	British Columbia	25	30	20	14	5	5	58	20	20
2018	National Capital Region	13	31	18	23	14	2	45	37	617
2018	Ontario (excluding National Capital Region)	34	22	7	23	11	3	58	35	28
2018	Quebec (excluding National Capital Region)	19	24	21	26	5	5	45	33	19
2018	British Columbia	17	17	31	18	18	0	34	35	11
2017	National Capital Region	17	33	14	19	14	3	51	34	686
2017	Ontario (excluding National Capital Region)	25	15	9	19	30	3	41	50	31
2017	Quebec (excluding National Capital Region)	14	29	18	25	0	14	50	29	21
2017	British Columbia	32	32	10	15	10	0	64	26	18
2017	Nova Scotia	7	35	29	7	22	0	42	29	14
2014	National Capital Region	9	29	16	24	19	3	39	44	653
2014	Ontario (excluding National Capital Region)	6	22	13	22	34	3	29	58	32
2014	Quebec (excluding National Capital Region)	5	38	12	44	0	0	43	44	16
2014	British Columbia	0	13	31	31	19	6	14	53	16
2014	Nova Scotia	0	58	34	0	8	0	58	8	12

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	41	27	20	5	3	3	1	71	8	690
2020	Ontario (excluding National Capital Region)	39	33	12	10	0	2	5	77	11	42
2020	Quebec (excluding National Capital Region)	18	43	26	7	6	0	0	61	13	16
2020	British Columbia	58	10	5	3	0	20	5	89	4	21
2019	National Capital Region	42	30	16	6	3	3	0	74	9	673
2019	Ontario (excluding National Capital Region)	42	22	11	10	0	8	8	75	12	28
2019	Quebec (excluding National Capital Region)	19	0	67	7	0	7	0	21	8	13
2019	British Columbia	56	20	5	5	0	9	5	88	6	20

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	28	43	16	8	3	1	0	72	11	687
2020	Ontario (excluding National Capital Region)	36	34	17	7	2	3	0	73	9	42
2020	Quebec (excluding National Capital Region)	12	48	19	20	0	0	0	60	20	16
2020	British Columbia	48	39	8	5	0	0	0	87	5	21
2019	National Capital Region	26	42	14	11	6	1	1	69	17	673
2019	Ontario (excluding National Capital Region)	26	32	24	11	7	0	0	58	18	28
2019	Quebec (excluding National Capital Region)	14	45	19	21	0	0	0	59	21	13
2019	British Columbia	45	34	15	5	0	0	0	80	5	20
2018	National Capital Region	21	42	20	12	5	0	0	63	17	612
2018	Ontario (excluding National Capital Region)	24	40	10	13	9	3	0	67	23	29
2018	Quebec (excluding National Capital Region)	24	20	21	20	11	5	0	46	32	19
2018	British Columbia	26	48	18	9	0	0	0	74	9	11
2017	National Capital Region	25	44	16	8	6	1	0	70	14	685
2017	Ontario (excluding National Capital Region)	22	39	18	18	3	0	0	60	21	30
2017	Quebec (excluding National Capital Region)	25	41	15	19	0	0	0	66	19	20
2017	British Columbia	42	48	0	5	5	0	0	90	10	18
2017	Nova Scotia	14	34	21	15	15	0	0	48	30	14
2014	National Capital Region	24	40	18	10	6	2	0	65	16	653
2014	Ontario (excluding National Capital Region)	25	35	19	9	13	0	0	59	22	32
2014	Quebec (excluding National Capital Region)	0	43	38	19	0	0	0	43	19	16
2014	British Columbia	37	25	6	31	0	0	0	63	31	16
2014	Nova Scotia	0	67	17	16	0	0	0	67	16	12

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	19	39	21	11	6	3	60	17	678
2020	Ontario (excluding National Capital Region)	25	28	12	31	4	0	53	35	41
2020	Quebec (excluding National Capital Region)	19	15	12	54	0	0	34	54	16
2020	British Columbia	28	29	13	24	0	5	61	26	21
2019	National Capital Region	12	35	19	17	11	5	50	29	672
2019	Ontario (excluding National Capital Region)	15	25	17	21	14	7	44	38	28
2019	Quebec (excluding National Capital Region)	0	41	19	34	7	0	41	41	13
2019	British Columbia	20	34	15	26	0	5	57	27	20

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	34	36	14	8	4	2	2	73	13	688
2020	Ontario (excluding National Capital Region)	49	14	13	12	9	3	0	64	22	41
2020	Quebec (excluding National Capital Region)	24	49	20	6	0	0	0	73	6	16
2020	British Columbia	44	44	13	0	0	0	0	87	0	21
2019	National Capital Region	29	35	15	10	6	3	2	67	17	673
2019	Ontario (excluding National Capital Region)	25	25	11	22	17	0	0	50	39	28
2019	Quebec (excluding National Capital Region)	34	32	14	21	0	0	0	65	21	13
2019	British Columbia	40	34	20	5	0	0	0	75	5	20
2018	National Capital Region	28	37	14	11	6	2	1	67	18	614
2018	Ontario (excluding National Capital Region)	40	28	18	7	7	0	0	68	13	29
2018	Quebec (excluding National Capital Region)	29	39	5	16	11	0	0	68	26	19
2018	British Columbia	35	31	26	0	0	8	0	71	0	11
2017	National Capital Region	33	36	12	10	6	2	1	71	16	685
2017	Ontario (excluding National Capital Region)	25	51	9	15	0	0	0	76	15	31
2017	Quebec (excluding National Capital Region)	28	42	20	5	0	5	0	74	5	20
2017	British Columbia	42	36	0	17	5	0	0	78	22	18
2017	Nova Scotia	27	45	14	7	7	0	0	72	14	14
2014	National Capital Region	31	34	12	12	6	4	1	69	19	653
2014	Ontario (excluding National Capital Region)	31	29	12	6	18	3	0	62	26	32
2014	Quebec (excluding National Capital Region)	31	50	19	0	0	0	0	81	0	16
2014	British Columbia	37	37	6	0	19	0	0	75	19	16
2014	Nova Scotia	51	32	8	9	0	0	0	83	9	12

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	35	37	16	6	4	2	0	74	9	684
2020	Ontario (excluding National Capital Region)	37	34	13	10	6	0	0	71	17	42
2020	Quebec (excluding National Capital Region)	25	48	13	7	7	0	0	73	14	16
2020	British Columbia	48	34	13	5	0	0	0	82	5	21
2019	National Capital Region	33	35	18	8	5	2	0	69	13	670
2019	Ontario (excluding National Capital Region)	34	26	23	14	4	0	0	59	18	27
2019	Quebec (excluding National Capital Region)	5	54	27	7	6	0	0	60	13	13
2019	British Columbia	45	34	20	0	0	0	0	80	0	20
2018	National Capital Region	29	41	17	7	6	1	0	70	12	614
2018	Ontario (excluding National Capital Region)	39	36	18	3	4	0	0	75	7	28
2018	Quebec (excluding National Capital Region)	4	33	32	15	11	0	5	39	27	19
2018	British Columbia	39	35	26	0	0	0	0	74	0	11

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	20	22	23	10	11	10	4	49	25	688
2020	Ontario (excluding National Capital Region)	20	18	14	15	25	8	0	41	43	41
2020	Quebec (excluding National Capital Region)	0	11	50	7	6	20	6	15	18	16
2020	British Columbia	24	29	19	8	15	5	0	56	24	21
2019	National Capital Region	18	19	20	13	13	12	4	45	31	670
2019	Ontario (excluding National Capital Region)	14	15	11	21	18	18	4	37	50	28
2019	Quebec (excluding National Capital Region)	0	31	27	21	7	13	0	36	33	13
2019	British Columbia	29	19	10	36	5	0	0	49	41	20
2018	National Capital Region	13	18	20	17	18	13	2	37	40	615
2018	Ontario (excluding National Capital Region)	30	22	16	12	14	7	0	55	28	29
2018	Quebec (excluding National Capital Region)	4	31	33	0	16	15	0	42	19	19
2018	British Columbia	9	26	31	18	9	8	0	38	29	11
2017	National Capital Region	13	21	17	15	16	14	4	41	38	686
2017	Ontario (excluding National Capital Region)	9	21	15	21	24	7	3	33	50	31
2017	Quebec (excluding National Capital Region)	5	23	19	25	5	24	0	37	38	20
2017	British Columbia	36	16	10	15	22	0	0	52	37	18
2017	Nova Scotia	21	21	8	22	14	15	0	49	42	14
2014	National Capital Region	12	16	19	18	22	10	3	33	46	653
2014	Ontario (excluding National Capital Region)	3	22	6	16	43	9	0	28	65	32
2014	Quebec (excluding National Capital Region)	12	25	25	24	12	0	0	38	37	16
2014	British Columbia	13	12	25	6	25	18	0	31	39	16
2014	Nova Scotia	34	33	8	9	0	16	0	80	11	12

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	25	33	16	14	8	3	1	60	23	684
2020	Ontario (excluding National Capital Region)	29	33	10	22	4	2	0	63	27	42
2020	Quebec (excluding National Capital Region)	12	29	39	7	13	0	0	41	20	16
2020	British Columbia	39	38	3	10	5	5	0	81	16	21
2019	National Capital Region	19	38	14	16	11	2	1	58	28	675
2019	Ontario (excluding National Capital Region)	11	31	26	14	14	4	0	44	29	28
2019	Quebec (excluding National Capital Region)	20	18	21	14	7	21	0	47	26	13
2019	British Columbia	35	25	15	10	10	4	0	63	22	20
2018	National Capital Region	17	31	18	18	14	2	0	48	33	612
2018	Ontario (excluding National Capital Region)	27	20	17	22	10	3	0	49	34	29
2018	Quebec (excluding National Capital Region)	21	25	20	15	11	8	0	50	28	19
2018	British Columbia	0	43	22	26	9	0	0	43	35	11
2017	National Capital Region	22	35	16	13	10	4	0	60	23	685
2017	Ontario (excluding National Capital Region)	20	30	12	12	12	14	0	58	28	30
2017	Quebec (excluding National Capital Region)	21	45	8	13	4	8	0	72	19	21
2017	British Columbia	38	36	5	15	5	0	0	74	21	18
2017	Nova Scotia	41	29	7	15	7	0	0	71	22	14
2014	National Capital Region	15	28	16	18	21	2	0	44	40	651
2014	Ontario (excluding National Capital Region)	9	13	19	19	37	3	0	23	57	32
2014	Quebec (excluding National Capital Region)	24	51	19	6	0	0	0	75	6	16
2014	British Columbia	13	31	25	25	6	0	0	44	31	16
2014	Nova Scotia	43	9	25	23	0	0	0	52	23	12

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	24	27	17	15	14	1	2	53	29	687
2020	Ontario (excluding National Capital Region)	22	21	22	19	4	8	4	49	27	42
2020	Quebec (excluding National Capital Region)	12	29	34	6	20	0	0	41	26	16
2020	British Columbia	15	46	5	15	10	5	5	68	27	21
2019	National Capital Region	22	31	14	13	17	2	1	54	31	674
2019	Ontario (excluding National Capital Region)	10	24	19	18	21	4	4	37	42	28
2019	Quebec (excluding National Capital Region)	20	12	35	13	21	0	0	32	34	13
2019	British Columbia	35	20	0	10	31	0	4	58	42	20
2018	National Capital Region	15	27	15	16	21	4	2	45	39	615
2018	Ontario (excluding National Capital Region)	25	26	9	14	26	0	0	51	39	29
2018	Quebec (excluding National Capital Region)	25	26	11	21	17	0	0	51	37	18
2018	British Columbia	0	9	13	52	26	0	0	9	78	11
2017	National Capital Region	19	29	13	14	20	3	3	51	36	687
2017	Ontario (excluding National Capital Region)	16	33	12	9	30	0	0	49	39	31
2017	Quebec (excluding National Capital Region)	8	17	31	27	4	13	0	29	36	21
2017	British Columbia	10	32	16	21	21	0	0	43	42	18
2017	Nova Scotia	20	16	21	7	36	0	0	36	43	14
2014	National Capital Region	12	19	10	23	31	2	2	32	57	653
2014	Ontario (excluding National Capital Region)	9	19	9	10	52	0	0	29	62	32
2014	Quebec (excluding National Capital Region)	5	13	19	32	25	0	6	20	60	16
2014	British Columbia	6	19	12	30	32	0	0	26	62	16
2014	Nova Scotia	26	17	9	16	31	0	0	43	48	12

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	49	23	13	7	5	0	3	74	12	689
2020	Ontario (excluding National Capital Region)	50	16	12	10	10	0	2	68	20	42
2020	Quebec (excluding National Capital Region)	82	14	5	0	0	0	0	95	0	16
2020	British Columbia	41	20	19	10	10	0	0	61	20	21
2019	National Capital Region	51	26	12	5	2	1	3	80	8	672
2019	Ontario (excluding National Capital Region)	45	15	22	10	4	4	0	62	15	28
2019	Quebec (excluding National Capital Region)	53	40	7	0	0	0	0	93	0	13
2019	British Columbia	56	26	5	0	10	0	4	84	11	20

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	43	29	16	6	4	1	2	74	10	688
2020	Ontario (excluding National Capital Region)	44	20	22	7	5	2	0	66	12	42
2020	Quebec (excluding National Capital Region)	63	20	11	0	6	0	0	82	6	16
2020	British Columbia	53	19	18	5	0	0	5	76	5	21
2019	National Capital Region	47	22	16	7	5	1	3	71	12	673
2019	Ontario (excluding National Capital Region)	38	22	14	15	4	8	0	65	20	28
2019	Quebec (excluding National Capital Region)	21	34	19	27	0	0	0	55	27	13
2019	British Columbia	55	25	9	10	0	0	0	81	10	20

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	75	8	6	3	2	2	3	88	5	688
2020	Ontario (excluding National Capital Region)	67	17	3	5	0	5	2	92	6	42
2020	Quebec (excluding National Capital Region)	73	7	14	6	0	0	0	80	6	16
2020	British Columbia	81	5	5	0	0	9	0	95	0	21
2019	National Capital Region	75	5	7	1	3	3	5	87	5	671
2019	Ontario (excluding National Capital Region)	56	14	14	0	0	15	0	83	0	28
2019	Quebec (excluding National Capital Region)	74	12	0	0	7	0	7	92	8	13
2019	British Columbia	79	17	0	0	0	4	0	100	0	18

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	75	11	5	2	1	1	5	92	3	690
2020	Ontario (excluding National Capital Region)	58	16	2	8	5	3	7	83	14	41
2020	Quebec (excluding National Capital Region)	100	0	0	0	0	0	0	100	0	16
2020	British Columbia	86	5	0	5	0	0	5	95	5	21
2019	National Capital Region	76	6	4	2	2	1	9	91	4	672
2019	Ontario (excluding National Capital Region)	70	4	4	0	0	7	15	95	0	27
2019	Quebec (excluding National Capital Region)	80	5	8	0	0	0	7	92	0	12
2019	British Columbia	86	5	0	0	0	0	9	100	0	20

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	26	41	18	8	3	3	0	70	12	686
2020	Ontario (excluding National Capital Region)	22	36	21	10	2	8	0	63	14	42
2020	Quebec (excluding National Capital Region)	12	38	30	6	14	0	0	50	20	16
2020	British Columbia	38	47	5	10	0	0	0	85	10	21
2019	National Capital Region	24	40	19	10	3	4	0	67	14	672
2019	Ontario (excluding National Capital Region)	14	47	22	7	3	7	0	65	11	28
2019	Quebec (excluding National Capital Region)	20	46	14	14	7	0	0	65	21	13
2019	British Columbia	30	41	5	16	5	0	4	73	22	20
2018	National Capital Region	19	41	19	12	6	3	0	62	18	615
2018	Ontario (excluding National Capital Region)	22	34	32	4	9	0	0	56	12	29
2018	Quebec (excluding National Capital Region)	16	20	20	21	5	19	0	44	32	19
2018	British Columbia	17	17	31	26	9	0	0	34	35	11
2017	National Capital Region	21	40	18	10	7	4	0	63	18	686
2017	Ontario (excluding National Capital Region)	16	30	23	18	7	3	3	49	26	31
2017	Quebec (excluding National Capital Region)	8	52	17	8	0	13	0	70	10	21
2017	British Columbia	38	26	26	5	5	0	0	64	10	18
2017	Nova Scotia	20	29	23	21	7	0	0	49	28	14

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	37	37	15	6	3	2	76	9	683
2020	Ontario (excluding National Capital Region)	29	34	17	13	5	3	65	18	42
2020	Quebec (excluding National Capital Region)	16	43	14	0	20	7	64	21	16
2020	British Columbia	48	47	0	5	0	0	95	5	21
2019	National Capital Region	39	35	12	8	4	2	75	12	671
2019	Ontario (excluding National Capital Region)	38	33	18	4	3	3	74	7	28
2019	Quebec (excluding National Capital Region)	5	62	18	0	14	0	68	14	13
2019	British Columbia	66	23	11	0	0	0	89	0	18
2018	National Capital Region	30	41	15	7	3	3	74	11	613
2018	Ontario (excluding National Capital Region)	45	25	13	10	7	0	70	17	29
2018	Quebec (excluding National Capital Region)	23	52	5	5	11	5	78	16	19
2018	British Columbia	48	17	26	9	0	0	65	9	11
2017	National Capital Region	34	40	11	7	5	3	77	12	683
2017	Ontario (excluding National Capital Region)	35	36	6	12	9	3	73	21	31
2017	Quebec (excluding National Capital Region)	32	55	8	4	0	0	87	4	21
2017	British Columbia	47	43	5	0	5	0	90	5	18
2017	Nova Scotia	35	29	29	7	0	0	64	7	14
2014	National Capital Region	31	37	16	7	5	4	71	12	653
2014	Ontario (excluding National Capital Region)	28	29	15	6	15	6	60	23	32
2014	Quebec (excluding National Capital Region)	31	57	13	0	0	0	87	0	16
2014	British Columbia	32	37	18	0	13	0	69	13	16
2014	Nova Scotia	59	24	17	0	0	0	83	0	12

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	40	36	14	5	2	3	1	78	7	689
2020	Ontario (excluding National Capital Region)	35	26	18	18	0	3	0	63	18	42
2020	Quebec (excluding National Capital Region)	32	41	0	14	6	7	0	79	21	16
2020	British Columbia	58	23	15	0	0	5	0	84	0	21
2019	National Capital Region	46	31	11	4	4	3	0	80	9	672
2019	Ontario (excluding National Capital Region)	35	32	18	8	3	3	0	70	11	28
2019	Quebec (excluding National Capital Region)	5	81	13	0	0	0	0	87	0	13
2019	British Columbia	54	31	10	0	0	5	0	89	0	20
2018	National Capital Region	35	38	15	6	2	4	0	76	8	613
2018	Ontario (excluding National Capital Region)	39	23	16	11	7	3	0	65	18	28
2018	Quebec (excluding National Capital Region)	28	25	31	0	5	5	5	59	6	19
2018	British Columbia	47	26	18	9	0	0	0	74	9	11
2017	National Capital Region	35	35	14	4	5	6	0	75	10	684
2017	Ontario (excluding National Capital Region)	30	36	15	9	6	3	0	69	15	31
2017	Quebec (excluding National Capital Region)	32	42	17	0	0	9	0	81	0	21
2017	British Columbia	69	26	0	0	5	0	0	95	5	18
2017	Nova Scotia	29	35	15	0	7	15	0	75	8	14
2014	National Capital Region	34	33	19	4	3	7	0	72	7	651
2014	Ontario (excluding National Capital Region)	25	35	22	3	9	6	0	64	13	32
2014	Quebec (excluding National Capital Region)	31	37	32	0	0	0	0	68	0	16
2014	British Columbia	32	31	6	0	13	18	0	77	16	16
2014	Nova Scotia	67	8	17	0	0	8	0	82	0	12

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	38	33	15	6	2	5	1	75	9	688
2020	Ontario (excluding National Capital Region)	29	27	29	10	0	3	2	59	11	42
2020	Quebec (excluding National Capital Region)	32	41	14	0	6	7	0	79	7	16
2020	British Columbia	47	29	15	5	0	5	0	79	5	21

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	45	32	9	4	5	2	3	81	10	684
2020	Ontario (excluding National Capital Region)	35	19	16	12	13	5	0	57	26	42
2020	Quebec (excluding National Capital Region)	38	32	14	5	6	6	0	74	11	16
2020	British Columbia	61	20	9	5	5	0	0	81	10	21

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	54	32	8	4	2	0	86	6	686
2020	Ontario (excluding National Capital Region)	48	40	8	3	2	0	87	5	42
2020	Quebec (excluding National Capital Region)	44	36	7	0	13	0	80	13	16
2020	British Columbia	63	28	5	5	0	0	90	5	21
2019	National Capital Region	49	35	7	5	3	0	85	8	672
2019	Ontario (excluding National Capital Region)	31	55	14	0	0	0	86	0	28
2019	Quebec (excluding National Capital Region)	41	14	24	14	7	0	55	21	13
2019	British Columbia	61	19	5	15	0	0	80	15	20
2018	National Capital Region	38	41	11	5	4	0	80	9	611
2018	Ontario (excluding National Capital Region)	36	37	17	7	3	0	73	10	29
2018	Quebec (excluding National Capital Region)	38	51	0	0	11	0	89	11	19
2018	British Columbia	56	9	18	18	0	0	65	18	11
2017	National Capital Region	43	38	9	7	4	0	80	11	686
2017	Ontario (excluding National Capital Region)	40	31	6	12	12	0	70	24	31
2017	Quebec (excluding National Capital Region)	44	43	4	4	4	0	87	8	21
2017	British Columbia	59	26	15	0	0	0	85	0	18
2017	Nova Scotia	35	37	0	28	0	0	72	28	14
2014	National Capital Region	36	35	15	8	5	1	72	13	653
2014	Ontario (excluding National Capital Region)	18	41	9	6	18	6	64	26	32
2014	Quebec (excluding National Capital Region)	43	44	6	6	0	0	88	6	16
2014	British Columbia	38	24	19	12	7	0	62	19	16
2014	Nova Scotia	52	48	0	0	0	0	100	0	12

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	36	32	18	9	5	0	69	14	687
2020	Ontario (excluding National Capital Region)	35	23	32	5	5	0	58	10	42
2020	Quebec (excluding National Capital Region)	19	41	14	14	13	0	60	27	16
2020	British Columbia	61	26	8	5	0	0	86	5	20
2019	National Capital Region	33	29	17	11	9	0	63	20	673
2019	Ontario (excluding National Capital Region)	28	30	14	21	7	0	58	28	28
2019	Quebec (excluding National Capital Region)	41	14	11	12	21	0	55	34	13
2019	British Columbia	51	24	5	15	5	0	75	20	20
2018	National Capital Region	25	29	21	13	11	0	54	25	613
2018	Ontario (excluding National Capital Region)	27	34	12	17	10	0	61	27	29
2018	Quebec (excluding National Capital Region)	28	21	25	5	16	5	52	22	19
2018	British Columbia	48	26	0	26	0	0	74	26	11
2017	National Capital Region	26	31	19	12	12	0	57	24	686
2017	Ontario (excluding National Capital Region)	28	24	15	6	27	0	52	33	31
2017	Quebec (excluding National Capital Region)	35	40	21	0	4	0	75	4	21
2017	British Columbia	48	36	10	5	0	0	85	5	18
2017	Nova Scotia	20	15	21	37	7	0	35	44	14
2014	National Capital Region	15	32	18	18	16	1	48	34	653
2014	Ontario (excluding National Capital Region)	9	29	15	6	41	0	38	47	32
2014	Quebec (excluding National Capital Region)	25	19	44	12	0	0	43	12	16
2014	British Columbia	0	31	12	31	25	0	31	57	16
2014	Nova Scotia	35	17	9	24	15	0	52	40	12

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	36	37	15	7	5	0	74	11	681
2020	Ontario (excluding National Capital Region)	33	32	23	8	5	0	65	13	42
2020	Quebec (excluding National Capital Region)	12	50	11	7	20	0	62	27	16
2020	British Columbia	63	28	5	5	0	0	90	5	21
2019	National Capital Region	34	32	15	10	8	0	67	18	673
2019	Ontario (excluding National Capital Region)	26	31	15	21	7	0	56	29	27
2019	Quebec (excluding National Capital Region)	34	26	12	7	21	0	60	28	13
2019	British Columbia	45	34	0	15	5	0	80	20	20
2018	National Capital Region	26	34	19	13	9	0	60	22	608
2018	Ontario (excluding National Capital Region)	30	31	19	13	7	0	61	20	29
2018	Quebec (excluding National Capital Region)	20	29	25	11	16	0	49	26	19
2018	British Columbia	18	56	0	26	0	0	74	26	11
2017	National Capital Region	27	36	14	13	10	0	63	23	687
2017	Ontario (excluding National Capital Region)	32	25	9	12	22	0	57	34	30
2017	Quebec (excluding National Capital Region)	35	40	17	0	4	5	78	4	21
2017	British Columbia	48	36	10	5	0	0	85	5	18
2017	Nova Scotia	28	14	14	36	7	0	42	44	14
2014	National Capital Region	17	35	15	19	13	0	53	32	653
2014	Ontario (excluding National Capital Region)	12	22	12	19	34	0	35	53	32
2014	Quebec (excluding National Capital Region)	18	26	44	12	0	0	44	12	16
2014	British Columbia	12	25	6	25	32	0	37	57	16
2014	Nova Scotia	43	17	9	16	15	0	60	31	12

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	32	28	20	11	7	2	0	61	18	689
2020	Ontario (excluding National Capital Region)	42	13	28	14	2	0	0	55	17	42
2020	Quebec (excluding National Capital Region)	27	39	0	12	21	0	0	67	33	15
2020	British Columbia	58	20	14	8	0	0	0	78	8	21
2019	National Capital Region	32	24	16	13	11	3	1	58	25	672
2019	Ontario (excluding National Capital Region)	24	29	16	18	10	3	0	55	29	28
2019	Quebec (excluding National Capital Region)	41	19	12	7	21	0	0	60	28	13
2019	British Columbia	50	21	0	20	9	0	0	71	29	20
2018	National Capital Region	23	24	21	15	12	4	1	49	29	613
2018	Ontario (excluding National Capital Region)	33	26	14	7	21	0	0	59	27	29
2018	Quebec (excluding National Capital Region)	20	24	11	10	31	5	0	46	43	19
2018	British Columbia	35	17	22	9	9	8	0	57	19	11
2017	National Capital Region	25	23	19	14	14	4	1	50	30	686
2017	Ontario (excluding National Capital Region)	28	9	20	21	21	0	0	37	43	31
2017	Quebec (excluding National Capital Region)	23	37	9	17	4	9	0	66	24	20
2017	British Columbia	36	38	10	10	5	0	0	74	15	18
2017	Nova Scotia	20	15	37	7	14	7	0	38	23	14
2014	National Capital Region	18	21	18	16	21	5	0	41	39	653
2014	Ontario (excluding National Capital Region)	15	22	16	13	31	3	0	39	45	32
2014	Quebec (excluding National Capital Region)	25	25	32	12	0	0	6	53	13	16
2014	British Columbia	0	19	37	19	25	0	0	19	44	16
2014	Nova Scotia	43	17	9	0	23	8	0	65	25	12

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	National Capital Region	43	26	31	691
2020	Ontario (excluding National Capital Region)	32	26	42	42
2020	Quebec (excluding National Capital Region)	69	12	19	16
2020	British Columbia	56	35	9	21
2019	National Capital Region	45	23	32	675
2019	Ontario (excluding National Capital Region)	55	20	25	28
2019	Quebec (excluding National Capital Region)	42	16	42	13
2019	British Columbia	46	26	28	20
2018	National Capital Region	52	19	29	616
2018	Ontario (excluding National Capital Region)	63	16	21	29
2018	Quebec (excluding National Capital Region)	42	15	43	19
2018	British Columbia	31	44	25	11
2017	National Capital Region	50	18	32	686
2017	Ontario (excluding National Capital Region)	57	6	37	31
2017	Quebec (excluding National Capital Region)	53	21	26	21
2017	British Columbia	48	21	31	18
2017	Nova Scotia	28	37	34	14
2014	National Capital Region	53	17	30	652
2014	Ontario (excluding National Capital Region)	53	18	28	32
2014	Quebec (excluding National Capital Region)	19	37	44	16
2014	British Columbia	45	12	43	16
2014	Nova Scotia	41	34	25	12

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	National Capital Region	5	29	56	4	2	5	294
2020	Ontario (excluding National Capital Region)	0	38	62	0	0	0	13
2020	Quebec (excluding National Capital Region)	7	20	64	0	9	0	11
2020	British Columbia	35	26	22	0	18	0	12
2019	National Capital Region	6	32	50	3	5	4	316
2019	Ontario (excluding National Capital Region)	0	21	52	0	14	13	15
2018	National Capital Region	5	23	59	3	3	7	323
2018	Ontario (excluding National Capital Region)	5	29	34	14	0	19	17
2017	National Capital Region	4	20	58	4	6	7	345
2017	Ontario (excluding National Capital Region)	5	10	68	0	17	0	18
2017	Quebec (excluding National Capital Region)	8	0	65	0	26	0	10
2014	National Capital Region	4	19	63	7	9999	8	349
2014	Ontario (excluding National Capital Region)	6	13	81	0	9999	0	17

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	8	92	690
2020	Ontario (excluding National Capital Region)	15	85	42
2019	National Capital Region	17	83	674
2018	National Capital Region	18	82	616
2018	Ontario (excluding National Capital Region)	33	67	29

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	43	57	57
2019	National Capital Region	43	57	113
2018	National Capital Region	41	59	111

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	69	31	57
2019	National Capital Region	65	35	113
2018	National Capital Region	73	27	111

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	12	88	57
2019	National Capital Region	9	91	113
2018	National Capital Region	9	91	111

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	National Capital Region	100	57
2019	National Capital Region	100	113
2018	National Capital Region	100	111

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	8	92	113
2018	National Capital Region	10	90	111

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	9	91	57

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	11	89	57
2018	National Capital Region	4	96	111

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	46	54	57
2019	National Capital Region	41	59	112
2018	National Capital Region	39	61	111

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	49	51	57
2019	National Capital Region	40	60	112
2018	National Capital Region	46	54	111

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	47	53	57
2019	National Capital Region	46	54	112
2018	National Capital Region	49	51	111

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	42	58	57
2019	National Capital Region	40	60	112
2018	National Capital Region	45	55	111

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	44	56	57
2019	National Capital Region	39	61	112
2018	National Capital Region	36	64	111

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	54	46	57
2019	National Capital Region	61	39	112
2018	National Capital Region	48	52	111

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	42	58	57
2019	National Capital Region	41	59	112
2018	National Capital Region	32	68	111

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	112
2018	National Capital Region	0	100	111

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	10	90	112
2018	National Capital Region	11	89	111

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	13	87	57
2019	National Capital Region	12	88	112
2018	National Capital Region	6	94	111

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	61	39	57
2019	National Capital Region	48	52	112
2018	National Capital Region	47	53	111

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	23	77	57
2019	National Capital Region	22	78	112
2018	National Capital Region	30	70	111

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	12	88	112
2018	National Capital Region	20	80	111

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	58	42	57
2019	National Capital Region	49	51	112
2018	National Capital Region	64	36	111

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	36	64	57
2019	National Capital Region	25	75	112
2018	National Capital Region	34	66	111

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	14	86	57
2019	National Capital Region	8	92	112
2018	National Capital Region	13	87	111

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	19	81	57
2019	National Capital Region	12	88	112
2018	National Capital Region	17	83	111

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	9	91	57
2018	National Capital Region	10	90	111

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	4	96	111

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	11	89	57
2019	National Capital Region	9	91	112
2018	National Capital Region	13	87	111

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	8	92	57
2019	National Capital Region	13	87	112
2018	National Capital Region	11	89	111

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	26	74	57
2019	National Capital Region	31	69	112
2018	National Capital Region	20	80	111

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	10	90	106

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	15	85	106

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	8	92	106

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	6	94	106

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	8	92	106

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	9	91	106

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	15	85	106

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	13	87	106

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	8	92	106

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	37	63	106

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	8	92	106

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	52	48	106

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	50	50	106

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	0	100	106

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	9	91	106

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	15	14	20	7	5	31	8	48	20	686
2020	Ontario (excluding National Capital Region)	19	10	20	8	10	25	9	44	27	42
2020	Quebec (excluding National Capital Region)	12	14	29	7	6	33	0	38	19	16
2020	British Columbia	14	29	0	5	0	39	13	90	10	21
2019	National Capital Region	15	15	17	8	7	28	8	48	25	675
2019	Ontario (excluding National Capital Region)	18	18	13	7	11	26	8	54	27	28
2019	Quebec (excluding National Capital Region)	5	5	20	0	14	41	14	23	32	13
2019	British Columbia	19	15	10	10	5	24	16	57	26	20
2018	National Capital Region	12	15	21	9	9	29	5	41	27	613
2018	Ontario (excluding National Capital Region)	10	29	22	11	10	16	3	48	25	29
2018	Quebec (excluding National Capital Region)	9	11	21	11	5	25	18	35	28	19
2018	British Columbia	8	17	40	9	9	18	0	31	21	11
2017	National Capital Region	12	14	18	7	10	30	9	42	28	685
2017	Ontario (excluding National Capital Region)	12	12	19	3	18	30	6	38	33	31
2017	Quebec (excluding National Capital Region)	4	4	0	4	4	66	18	49	51	21
2017	British Columbia	21	11	26	10	5	22	5	43	21	18
2017	Nova Scotia	0	20	29	0	14	37	0	32	22	14
2014	National Capital Region	10	17	17	10	9	29	7	42	31	652
2014	Ontario (excluding National Capital Region)	12	17	9	6	37	19	0	35	53	32
2014	Quebec (excluding National Capital Region)	12	32	25	6	0	19	7	58	8	16
2014	British Columbia	13	6	6	24	32	19	0	24	69	16
2014	Nova Scotia	17	33	17	9	0	24	0	66	12	12

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	30	30	18	6	4	11	1	68	12	688
2020	Ontario (excluding National Capital Region)	28	26	15	10	7	12	2	62	20	42
2020	Quebec (excluding National Capital Region)	25	37	18	7	6	7	0	67	14	16
2020	British Columbia	33	52	0	10	0	5	0	90	10	21
2019	National Capital Region	32	28	15	5	7	11	2	68	14	674
2019	Ontario (excluding National Capital Region)	25	31	18	11	4	11	0	63	17	28
2019	Quebec (excluding National Capital Region)	10	41	20	0	14	7	7	60	17	13
2019	British Columbia	64	15	11	11	0	0	0	78	11	19
2018	National Capital Region	25	32	19	8	7	8	1	63	17	613
2018	Ontario (excluding National Capital Region)	44	16	17	7	13	3	0	62	21	29
2018	Quebec (excluding National Capital Region)	20	19	35	0	16	10	0	43	18	19
2018	British Columbia	17	35	31	18	0	0	0	52	18	11
2017	National Capital Region	23	31	17	9	8	11	1	61	19	686
2017	Ontario (excluding National Capital Region)	18	28	15	9	16	11	3	54	28	31
2017	Quebec (excluding National Capital Region)	22	16	30	4	4	22	0	50	11	21
2017	British Columbia	37	32	5	10	10	5	0	73	22	18
2017	Nova Scotia	14	20	23	21	7	15	0	40	33	14
2014	National Capital Region	19	29	23	10	7	12	1	55	19	653
2014	Ontario (excluding National Capital Region)	25	20	3	6	40	6	0	47	50	32
2014	Quebec (excluding National Capital Region)	31	38	19	0	0	12	0	79	0	16
2014	British Columbia	7	50	12	12	19	0	0	57	32	16
2014	Nova Scotia	42	33	16	9	0	0	0	75	9	12

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	9	91	690
2020	Ontario (excluding National Capital Region)	18	82	42
2020	British Columbia	0	100	21
2019	National Capital Region	10	90	675
2018	National Capital Region	9	91	616
2018	British Columbia	0	100	11

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	37	63	62
2019	National Capital Region	42	58	60
2018	National Capital Region	32	68	53

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	77	23	62
2019	National Capital Region	82	18	60
2018	National Capital Region	83	17	53

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	11	89	62

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	National Capital Region	100	62
2019	National Capital Region	100	60
2018	National Capital Region	100	53

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	11	89	62
2019	National Capital Region	13	87	60
2018	National Capital Region	13	87	53

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	13	87	62

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	29	71	62
2019	National Capital Region	22	78	58
2018	National Capital Region	25	75	53

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	22	78	62
2019	National Capital Region	26	74	58
2018	National Capital Region	33	67	53

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	20	80	62
2019	National Capital Region	10	90	58
2018	National Capital Region	10	90	53

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	40	60	62
2019	National Capital Region	35	65	58
2018	National Capital Region	27	73	53

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	51	49	62
2019	National Capital Region	30	70	58
2018	National Capital Region	28	72	53

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	0	100	53

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	9	91	58

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	13	87	62
2019	National Capital Region	18	82	58
2018	National Capital Region	24	76	53

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	62

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	14	86	62
2019	National Capital Region	16	84	58
2018	National Capital Region	13	87	53

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	National Capital Region	100	62
2019	National Capital Region	100	58
2018	National Capital Region	100	53

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	16	84	62
2019	National Capital Region	10	90	58
2018	National Capital Region	24	76	53

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	34	66	62
2019	National Capital Region	34	66	58
2018	National Capital Region	31	69	53

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	15	85	62
2019	National Capital Region	18	82	58
2018	National Capital Region	16	84	53

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	8	92	62
2019	National Capital Region	9	91	58
2018	National Capital Region	10	90	53

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	11	89	62
2019	National Capital Region	15	85	58
2018	National Capital Region	13	87	53

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	11	89	62
2018	National Capital Region	10	90	53

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	47	53	62
2019	National Capital Region	49	51	58
2018	National Capital Region	61	39	53

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	0	100	51

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	20	80	51

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	0	100	51

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	12	88	51

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	33	67	51

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	16	84	51

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	52	48	51

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	59	41	51

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	0	100	51

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	10	90	51

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	15	15	20	5	3	35	7	52	13	687
2020	Ontario (excluding National Capital Region)	18	9	24	3	8	31	7	44	17	42
2020	Quebec (excluding National Capital Region)	12	27	21	0	6	27	7	58	9	16
2020	British Columbia	9	37	5	0	0	39	10	90	0	21
2019	National Capital Region	16	15	19	4	5	33	7	52	16	673
2019	Ontario (excluding National Capital Region)	22	14	20	8	0	29	8	56	12	28
2019	Quebec (excluding National Capital Region)	5	5	27	0	7	41	14	23	16	13
2019	British Columbia	24	10	20	0	5	30	10	57	9	20
2018	National Capital Region	11	16	23	4	5	36	5	46	16	613
2018	Ontario (excluding National Capital Region)	13	22	22	7	4	29	3	53	15	29
2018	Quebec (excluding National Capital Region)	9	11	21	5	5	31	18	39	21	19
2018	British Columbia	0	28	53	0	0	19	0	34	0	10
2017	National Capital Region	13	13	18	4	3	42	7	51	13	687
2017	Ontario (excluding National Capital Region)	12	12	24	0	9	37	6	43	16	31
2017	Quebec (excluding National Capital Region)	0	0	8	0	4	60	27	0	33	21
2017	British Columbia	21	16	15	5	0	38	5	64	9	18
2017	Nova Scotia	14	20	22	0	0	44	0	62	0	14
2014	National Capital Region	9	13	21	3	3	42	10	46	12	653
2014	Ontario (excluding National Capital Region)	15	16	6	19	16	25	3	44	47	32
2014	Quebec (excluding National Capital Region)	12	25	25	0	0	19	19	59	0	16
2014	British Columbia	7	6	12	0	13	62	0	34	34	16
2014	Nova Scotia	18	24	34	0	0	16	8	55	0	12

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	34	29	17	4	3	11	2	72	8	687
2020	Ontario (excluding National Capital Region)	30	19	24	8	5	12	2	57	15	42
2020	Quebec (excluding National Capital Region)	25	37	11	0	6	14	7	78	8	16
2020	British Columbia	38	42	10	5	0	5	0	84	5	21
2019	National Capital Region	33	26	17	3	5	14	1	69	10	675
2019	Ontario (excluding National Capital Region)	28	17	18	8	4	26	0	60	15	28
2019	Quebec (excluding National Capital Region)	5	40	33	0	7	7	7	53	8	13
2019	British Columbia	56	19	15	0	5	5	0	78	5	20
2018	National Capital Region	25	31	22	6	3	12	1	65	11	612
2018	Ontario (excluding National Capital Region)	33	20	19	7	7	13	0	62	16	29
2018	Quebec (excluding National Capital Region)	20	29	30	5	5	10	0	55	12	19
2018	British Columbia	26	25	48	0	0	0	0	52	0	11
2017	National Capital Region	27	29	18	4	3	17	1	69	9	684
2017	Ontario (excluding National Capital Region)	21	28	9	9	9	21	3	65	23	31
2017	Quebec (excluding National Capital Region)	22	34	8	0	4	32	0	82	6	21
2017	British Columbia	47	10	10	10	0	22	0	74	13	18
2017	Nova Scotia	21	27	37	0	0	15	0	57	0	14
2014	National Capital Region	21	30	21	3	2	20	2	66	7	653
2014	Ontario (excluding National Capital Region)	28	13	15	9	22	12	0	47	36	32
2014	Quebec (excluding National Capital Region)	43	25	19	6	0	6	0	73	7	16
2014	British Columbia	7	37	19	0	13	24	0	58	17	16
2014	Nova Scotia	51	32	9	0	0	8	0	90	0	12

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	0	6	28	22	22	22	0	8	57	18

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	34	27	17	10	11	1	62	21	689
2020	Ontario (excluding National Capital Region)	62	14	10	3	9	2	78	12	41
2020	Quebec (excluding National Capital Region)	60	16	0	0	18	6	81	19	16
2020	British Columbia	38	43	10	9	0	0	81	9	21

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	37	31	14	9	8	0	1	69	17	688
2020	Ontario (excluding National Capital Region)	37	20	29	2	9	2	0	58	12	41
2020	Quebec (excluding National Capital Region)	23	37	13	14	13	0	0	60	27	16
2020	British Columbia	44	29	19	3	5	0	0	72	8	21
2019	National Capital Region	24	25	25	12	12	0	1	50	24	672
2019	Ontario (excluding National Capital Region)	14	24	17	11	30	4	0	40	42	28
2019	Quebec (excluding National Capital Region)	20	20	42	7	11	0	0	40	18	13
2019	British Columbia	15	30	19	10	26	0	0	45	36	20
2018	National Capital Region	18	27	21	16	17	0	2	46	33	615
2018	Ontario (excluding National Capital Region)	22	31	22	18	7	0	0	53	25	29
2018	Quebec (excluding National Capital Region)	15	28	11	26	21	0	0	42	47	19
2018	British Columbia	30	18	35	9	9	0	0	48	18	11
2017	National Capital Region	17	24	20	17	21	0	1	41	38	684
2017	Ontario (excluding National Capital Region)	16	18	21	15	27	0	3	35	43	31
2017	Quebec (excluding National Capital Region)	13	27	4	13	43	0	0	40	56	21
2017	British Columbia	15	43	16	15	10	0	0	58	26	18
2017	Nova Scotia	34	29	7	15	15	0	0	63	29	14

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	12	25	27	20	15	0	1	38	35	690
2020	Ontario (excluding National Capital Region)	18	20	20	16	26	0	0	38	42	41
2020	Quebec (excluding National Capital Region)	19	18	44	20	0	0	0	36	20	16
2020	British Columbia	4	24	25	32	15	0	0	28	47	21
2019	National Capital Region	18	29	27	16	9	0	0	47	26	672
2019	Ontario (excluding National Capital Region)	11	22	27	19	18	4	0	34	38	28
2019	Quebec (excluding National Capital Region)	0	46	14	35	6	0	0	46	41	13
2019	British Columbia	9	26	10	30	24	0	0	35	54	20
2018	National Capital Region	10	22	31	22	15	0	0	32	36	616
2018	Ontario (excluding National Capital Region)	20	23	19	22	16	0	0	43	39	29
2018	Quebec (excluding National Capital Region)	30	15	33	16	6	0	0	45	21	18
2018	British Columbia	18	9	31	17	26	0	0	26	43	11
2017	National Capital Region	12	22	27	20	19	0	0	34	39	686
2017	Ontario (excluding National Capital Region)	22	21	33	12	9	0	3	45	21	31
2017	Quebec (excluding National Capital Region)	26	9	53	13	0	0	0	35	13	21
2017	British Columbia	22	26	26	21	5	0	0	48	26	18
2017	Nova Scotia	14	56	0	23	7	0	0	71	29	14

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	18	29	24	17	10	0	1	48	28	690
2020	Ontario (excluding National Capital Region)	25	24	33	10	8	0	0	49	17	40
2020	Quebec (excluding National Capital Region)	19	38	32	11	0	0	0	57	11	16
2020	British Columbia	14	44	19	12	10	0	0	58	22	21
2019	National Capital Region	22	33	23	14	7	0	1	56	21	672
2019	Ontario (excluding National Capital Region)	21	32	29	11	3	4	0	55	15	28
2019	Quebec (excluding National Capital Region)	26	19	35	14	6	0	0	46	19	13
2019	British Columbia	25	16	41	8	10	0	0	41	19	20
2018	National Capital Region	13	24	31	19	13	0	1	37	32	615
2018	Ontario (excluding National Capital Region)	23	32	25	5	14	0	0	55	19	29
2018	Quebec (excluding National Capital Region)	17	11	57	5	4	5	0	29	10	19
2018	British Columbia	18	9	48	18	8	0	0	26	26	11
2017	National Capital Region	15	25	24	20	15	0	1	40	35	680
2017	Ontario (excluding National Capital Region)	34	29	21	3	9	0	3	65	13	31
2017	Quebec (excluding National Capital Region)	26	17	44	9	4	0	0	43	13	21
2017	British Columbia	22	36	26	16	0	0	0	58	16	18
2017	Nova Scotia	15	56	22	0	7	0	0	71	7	14

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	16	23	25	18	17	0	1	39	36	688
2020	Ontario (excluding National Capital Region)	26	13	17	20	23	0	0	39	43	41
2020	Quebec (excluding National Capital Region)	19	18	26	31	6	0	0	37	38	16
2020	British Columbia	4	14	35	33	15	0	0	18	47	21
2019	National Capital Region	18	25	22	18	16	0	1	44	34	669
2019	Ontario (excluding National Capital Region)	17	14	22	23	21	4	0	32	46	28
2019	Quebec (excluding National Capital Region)	5	28	19	27	20	0	0	34	47	13
2019	British Columbia	16	20	30	10	24	0	0	35	34	20
2018	National Capital Region	10	17	28	23	21	1	0	27	45	611
2018	Ontario (excluding National Capital Region)	13	19	19	22	21	5	0	34	45	29
2018	Quebec (excluding National Capital Region)	15	14	33	17	16	6	0	31	34	18
2018	British Columbia	24	19	0	28	28	0	0	44	56	10
2017	National Capital Region	12	17	24	22	25	0	0	29	47	684
2017	Ontario (excluding National Capital Region)	18	21	33	12	13	0	3	41	25	31
2017	Quebec (excluding National Capital Region)	22	43	18	4	8	4	0	67	13	21
2017	British Columbia	32	10	32	10	15	0	0	43	26	18
2017	Nova Scotia	29	35	7	23	7	0	0	64	29	14

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	33	25	18	13	8	0	3	59	22	689
2020	Ontario (excluding National Capital Region)	32	23	22	8	12	0	2	57	21	41
2020	Quebec (excluding National Capital Region)	26	33	20	14	0	0	7	64	15	15
2020	British Columbia	23	49	13	10	5	0	0	72	15	21
2019	National Capital Region	41	27	15	8	5	0	4	71	14	667
2019	Ontario (excluding National Capital Region)	35	22	17	11	7	4	3	62	20	28
2019	Quebec (excluding National Capital Region)	49	31	7	13	0	0	0	81	13	13
2019	British Columbia	41	20	5	10	24	0	0	61	34	20
2018	National Capital Region	29	29	23	7	8	0	3	60	16	612
2018	Ontario (excluding National Capital Region)	37	32	9	7	16	0	0	68	23	29
2018	Quebec (excluding National Capital Region)	44	20	11	6	0	0	20	79	7	18
2018	British Columbia	48	17	9	26	0	0	0	65	26	11
2017	National Capital Region	28	26	21	12	10	0	4	56	22	686
2017	Ontario (excluding National Capital Region)	38	23	24	0	6	3	6	67	6	31
2017	Quebec (excluding National Capital Region)	52	27	4	8	4	0	5	82	13	21
2017	British Columbia	43	31	21	0	5	0	0	74	5	18
2017	Nova Scotia	65	22	0	14	0	0	0	86	14	14

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	23	26	23	14	14	0	0	49	28	686
2020	Ontario (excluding National Capital Region)	21	27	17	19	15	0	0	48	34	40
2020	Quebec (excluding National Capital Region)	32	51	10	0	7	0	0	83	7	16
2020	British Columbia	18	39	13	10	20	0	0	58	29	21
2019	National Capital Region	30	28	20	11	10	0	1	59	21	672
2019	Ontario (excluding National Capital Region)	23	34	18	8	14	4	0	59	23	27
2019	Quebec (excluding National Capital Region)	47	33	14	7	0	0	0	79	7	13
2019	British Columbia	35	31	15	4	15	0	0	66	19	20
2018	National Capital Region	23	27	22	15	13	0	0	50	28	614
2018	Ontario (excluding National Capital Region)	30	23	18	24	0	5	0	55	25	29
2018	Quebec (excluding National Capital Region)	51	17	11	6	6	0	9	75	13	17
2018	British Columbia	53	9	10	19	10	0	0	62	28	10
2017	National Capital Region	22	26	25	15	12	0	0	48	27	684
2017	Ontario (excluding National Capital Region)	28	31	15	14	9	0	3	61	24	31
2017	Quebec (excluding National Capital Region)	58	25	8	5	4	0	0	83	9	21
2017	British Columbia	31	37	22	0	10	0	0	68	10	18
2017	Nova Scotia	43	35	8	7	7	0	0	78	14	14

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	34	20	17	10	11	8	59	23	686
2020	Ontario (excluding National Capital Region)	35	15	13	14	10	13	58	27	42
2020	Quebec (excluding National Capital Region)	52	13	10	6	7	11	74	15	16
2020	British Columbia	26	25	24	5	21	0	51	26	20

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	31	34	22	9	4	0	1	65	13	689
2020	Ontario (excluding National Capital Region)	37	28	23	7	5	0	0	64	12	41
2020	Quebec (excluding National Capital Region)	25	42	19	7	7	0	0	67	14	16
2020	British Columbia	38	44	8	5	5	0	0	82	10	21
2019	National Capital Region	26	33	23	11	6	1	1	60	17	668
2019	Ontario (excluding National Capital Region)	28	22	26	6	7	4	7	56	15	28
2019	Quebec (excluding National Capital Region)	0	38	41	7	14	0	0	38	21	13
2019	British Columbia	20	35	34	10	0	0	0	55	10	20
2018	National Capital Region	20	35	24	11	7	1	1	56	19	614
2018	Ontario (excluding National Capital Region)	16	31	28	10	9	0	5	51	20	29
2018	Quebec (excluding National Capital Region)	5	32	40	17	6	0	0	37	22	18
2018	British Columbia	34	0	57	0	10	0	0	34	10	10
2017	National Capital Region	22	33	23	12	8	1	1	56	21	684
2017	Ontario (excluding National Capital Region)	19	26	30	10	11	0	3	47	22	31
2017	Quebec (excluding National Capital Region)	50	25	17	4	0	0	4	77	4	21
2017	British Columbia	21	21	31	17	10	0	0	42	27	18
2017	Nova Scotia	22	35	29	7	7	0	0	56	14	14

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	25	31	23	12	7	0	1	57	19	687
2020	Ontario (excluding National Capital Region)	26	30	27	9	8	0	0	56	17	42
2020	Quebec (excluding National Capital Region)	13	59	21	0	7	0	0	72	7	15
2020	British Columbia	24	29	28	10	10	0	0	53	19	21
2019	National Capital Region	22	34	23	13	7	1	1	57	20	670
2019	Ontario (excluding National Capital Region)	25	33	18	13	7	0	3	60	21	28
2019	Quebec (excluding National Capital Region)	5	61	13	7	14	0	0	66	21	13
2019	British Columbia	15	31	28	21	5	0	0	45	26	20
2018	National Capital Region	16	30	29	15	9	0	0	47	24	616
2018	Ontario (excluding National Capital Region)	23	32	18	19	7	0	0	56	26	29
2018	Quebec (excluding National Capital Region)	9	24	41	10	16	0	0	33	26	19
2018	British Columbia	53	19	19	9	0	0	0	72	9	10
2017	National Capital Region	18	29	25	14	13	0	1	48	27	683
2017	Ontario (excluding National Capital Region)	15	30	21	12	12	3	6	50	27	31
2017	Quebec (excluding National Capital Region)	27	39	22	13	0	0	0	65	13	21
2017	British Columbia	5	37	21	26	10	0	0	43	36	18
2017	Nova Scotia	14	22	41	23	0	0	0	36	23	14

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	31	27	20	13	8	1	58	22	688
2020	Ontario (excluding National Capital Region)	38	25	15	9	13	0	63	22	41
2020	Quebec (excluding National Capital Region)	22	34	24	7	13	0	56	20	16
2020	British Columbia	48	15	18	15	5	0	63	19	21
2019	National Capital Region	26	29	19	14	11	1	56	25	671
2019	Ontario (excluding National Capital Region)	24	29	29	4	15	0	52	19	27
2019	Quebec (excluding National Capital Region)	20	35	23	15	7	0	55	22	12
2019	British Columbia	29	36	24	5	5	0	66	10	20
2018	National Capital Region	20	30	25	14	10	1	50	25	612
2018	Ontario (excluding National Capital Region)	23	32	25	9	12	0	55	21	29
2018	Quebec (excluding National Capital Region)	9	34	21	15	21	0	43	36	19
2018	British Columbia	10	53	19	19	0	0	62	19	10
2017	National Capital Region	21	28	22	16	12	1	49	28	683
2017	Ontario (excluding National Capital Region)	16	18	12	24	24	6	36	51	31
2017	Quebec (excluding National Capital Region)	27	43	21	9	0	0	70	9	21
2017	British Columbia	11	36	16	22	15	0	47	37	18
2017	Nova Scotia	29	7	28	22	14	0	36	36	14

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	43	26	16	7	6	1	70	14	686
2020	Ontario (excluding National Capital Region)	53	13	17	8	10	0	66	17	42
2020	Quebec (excluding National Capital Region)	34	46	6	0	14	0	80	14	16
2020	British Columbia	48	34	8	10	0	0	82	10	21
2019	National Capital Region	43	24	17	8	7	1	68	16	669
2019	Ontario (excluding National Capital Region)	50	15	22	7	7	0	64	14	28
2019	Quebec (excluding National Capital Region)	25	42	11	14	7	0	67	21	13
2019	British Columbia	61	10	24	5	0	0	71	5	20

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	26	27	23	14	8	1	54	22	688
2020	Ontario (excluding National Capital Region)	19	26	39	12	5	0	44	17	42
2020	Quebec (excluding National Capital Region)	20	25	36	13	6	0	44	20	16
2020	British Columbia	29	34	32	5	0	0	63	5	21

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	29	29	24	11	7	0	1	58	18	686
2020	Ontario (excluding National Capital Region)	31	23	24	20	2	0	0	54	22	42
2020	Quebec (excluding National Capital Region)	43	26	13	18	0	0	0	69	18	16
2020	British Columbia	29	15	18	34	5	0	0	44	38	21
2019	National Capital Region	38	30	18	9	4	0	1	69	13	669
2019	Ontario (excluding National Capital Region)	32	22	17	18	3	7	0	59	23	28
2019	Quebec (excluding National Capital Region)	20	54	19	7	0	0	0	73	7	13
2019	British Columbia	46	10	13	16	15	0	0	56	31	20
2018	National Capital Region	27	34	22	9	5	1	1	63	15	611
2018	Ontario (excluding National Capital Region)	34	20	26	9	11	0	0	54	20	29
2018	Quebec (excluding National Capital Region)	15	43	21	4	16	0	0	59	20	19
2018	British Columbia	48	0	24	19	9	0	0	48	28	10
2017	National Capital Region	27	33	21	9	8	0	1	61	17	682
2017	Ontario (excluding National Capital Region)	32	31	28	0	3	0	6	67	3	30
2017	Quebec (excluding National Capital Region)	62	21	13	4	0	0	0	82	4	21
2017	British Columbia	48	6	15	26	5	0	0	53	31	18
2017	Nova Scotia	44	42	15	0	0	0	0	85	0	14

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	46	27	17	5	4	1	73	9	690
2020	Ontario (excluding National Capital Region)	41	13	33	5	2	6	57	8	41
2020	Quebec (excluding National Capital Region)	75	12	0	13	0	0	87	13	15
2020	British Columbia	53	28	19	0	0	0	81	0	21
2019	National Capital Region	53	21	13	6	5	1	75	12	665
2019	Ontario (excluding National Capital Region)	57	25	8	4	4	4	85	7	27
2019	Quebec (excluding National Capital Region)	67	26	7	0	0	0	93	0	13
2019	British Columbia	70	15	15	0	0	0	85	0	20
2018	National Capital Region	48	27	14	5	4	2	77	9	612
2018	Ontario (excluding National Capital Region)	64	19	6	7	4	0	83	11	28
2018	Quebec (excluding National Capital Region)	72	22	0	6	0	0	94	6	18
2017	National Capital Region	55	23	13	6	2	1	79	8	687
2017	Ontario (excluding National Capital Region)	56	20	9	6	6	3	79	12	31
2017	Quebec (excluding National Capital Region)	78	13	9	0	0	0	91	0	21
2017	British Columbia	64	21	10	0	5	0	85	5	18
2017	Nova Scotia	73	27	0	0	0	0	100	0	14

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	26	33	24	10	6	60	16	687
2020	Ontario (excluding National Capital Region)	26	24	28	15	6	50	22	42
2020	Quebec (excluding National Capital Region)	40	40	20	0	0	80	0	15
2020	British Columbia	5	33	43	19	0	38	19	21

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	66	18	7	2	2	1	4	88	4	687
2020	Ontario (excluding National Capital Region)	55	22	3	5	5	3	7	86	11	41
2020	Quebec (excluding National Capital Region)	86	0	0	6	0	0	8	94	6	13
2020	British Columbia	66	34	0	0	0	0	0	100	0	21
2019	National Capital Region	71	11	6	2	3	0	7	89	5	670
2019	Ontario (excluding National Capital Region)	82	0	3	3	3	0	7	89	7	28
2019	Quebec (excluding National Capital Region)	74	19	7	0	0	0	0	93	0	13
2019	British Columbia	85	10	0	0	0	0	5	100	0	20
2018	National Capital Region	66	18	6	3	2	0	5	88	6	615
2018	Ontario (excluding National Capital Region)	68	15	14	0	0	0	4	86	0	29
2018	Quebec (excluding National Capital Region)	69	17	6	0	0	0	8	94	0	18
2018	British Columbia	100	0	0	0	0	0	0	100	0	10

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	78	10	5	1	3	1	2	91	4	683
2020	Ontario (excluding National Capital Region)	65	18	5	5	3	3	2	87	8	42
2020	Quebec (excluding National Capital Region)	79	7	7	7	0	0	0	86	7	15
2020	British Columbia	86	5	5	0	0	0	5	95	0	21
2019	National Capital Region	71	12	6	3	6	0	2	85	9	670
2019	Ontario (excluding National Capital Region)	81	4	0	3	4	0	7	92	8	28
2019	Quebec (excluding National Capital Region)	74	19	0	0	7	0	0	93	7	13
2019	British Columbia	89	5	5	0	0	0	0	95	0	19
2018	National Capital Region	67	15	6	4	5	1	4	85	9	611
2018	Ontario (excluding National Capital Region)	60	20	3	4	13	0	0	80	17	27
2018	Quebec (excluding National Capital Region)	64	16	6	0	6	0	8	88	6	18
2018	British Columbia	43	38	10	0	0	0	9	89	0	10
2017	National Capital Region	71	12	6	4	4	1	3	85	8	685
2017	Ontario (excluding National Capital Region)	54	13	14	3	9	3	3	72	13	31
2017	Quebec (excluding National Capital Region)	91	0	4	0	0	0	5	96	0	21
2017	British Columbia	58	36	5	0	0	0	0	95	0	18
2017	Nova Scotia	65	7	0	14	14	0	0	72	28	14

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	68	19	8	1	2	2	89	3	686
2020	Ontario (excluding National Capital Region)	83	13	5	0	0	0	95	0	42
2020	Quebec (excluding National Capital Region)	86	7	0	7	0	0	93	7	15
2020	British Columbia	68	18	10	0	0	5	90	0	21
2019	National Capital Region	59	24	9	3	3	1	84	7	669
2019	Ontario (excluding National Capital Region)	76	10	3	7	4	0	86	11	28
2019	Quebec (excluding National Capital Region)	74	26	0	0	0	0	100	0	13
2019	British Columbia	69	20	11	0	0	0	89	0	19
2018	National Capital Region	57	27	10	3	2	1	85	5	615
2018	Ontario (excluding National Capital Region)	51	30	3	9	7	0	81	16	29
2018	Quebec (excluding National Capital Region)	58	17	6	6	6	8	82	12	18
2018	British Columbia	40	60	0	0	0	0	100	0	11
2017	National Capital Region	54	27	10	3	3	2	83	6	685
2017	Ontario (excluding National Capital Region)	49	16	24	6	0	6	68	6	31
2017	Quebec (excluding National Capital Region)	82	13	0	5	0	0	95	5	21
2017	British Columbia	58	31	10	0	0	0	90	0	18
2017	Nova Scotia	51	28	14	0	7	0	78	7	14

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	66	15	8	4	5	2	83	10	690
2020	Ontario (excluding National Capital Region)	63	17	10	5	5	0	80	10	42
2020	Quebec (excluding National Capital Region)	86	7	7	0	0	0	93	0	15
2020	British Columbia	82	13	0	5	0	0	95	5	21
2019	National Capital Region	57	19	10	7	6	1	77	13	666
2019	Ontario (excluding National Capital Region)	75	7	7	7	3	0	82	11	28
2019	Quebec (excluding National Capital Region)	67	19	0	7	7	0	86	14	13
2019	British Columbia	64	14	16	5	0	0	78	5	19
2018	National Capital Region	48	22	13	8	7	1	71	16	613
2018	Ontario (excluding National Capital Region)	57	18	0	17	7	0	76	24	26
2018	Quebec (excluding National Capital Region)	41	28	0	15	16	0	69	31	19
2018	British Columbia	39	43	18	0	0	0	82	0	11
2017	National Capital Region	52	21	11	7	6	2	75	14	686
2017	Ontario (excluding National Capital Region)	49	18	14	9	6	3	70	15	31
2017	Quebec (excluding National Capital Region)	68	14	9	9	0	0	82	9	20
2017	British Columbia	48	26	15	10	0	0	74	10	18
2017	Nova Scotia	58	14	7	14	7	0	72	21	14

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	61	12	6	2	1	0	18	89	4	689
2020	Ontario (excluding National Capital Region)	68	15	5	0	0	0	12	95	0	42
2020	Quebec (excluding National Capital Region)	80	7	0	0	0	0	13	100	0	15
2020	British Columbia	76	9	0	0	0	0	15	100	0	21
2019	National Capital Region	58	13	7	2	1	0	19	88	4	661
2019	Ontario (excluding National Capital Region)	74	7	3	0	4	0	11	92	4	28
2019	Quebec (excluding National Capital Region)	61	12	13	0	0	0	14	85	0	13
2019	British Columbia	64	11	5	0	0	4	16	94	0	19
2018	National Capital Region	52	14	7	2	1	0	23	87	4	611
2018	Ontario (excluding National Capital Region)	56	18	0	3	4	0	19	91	9	28
2018	Quebec (excluding National Capital Region)	45	10	5	0	11	0	29	78	15	19
2018	British Columbia	40	26	0	0	0	8	26	100	0	11
2017	National Capital Region	51	16	6	2	1	0	23	88	4	684
2017	Ontario (excluding National Capital Region)	52	9	11	0	0	0	28	84	0	31
2017	Quebec (excluding National Capital Region)	60	8	4	0	0	0	27	94	0	21
2017	British Columbia	58	21	5	0	0	0	15	94	0	18
2017	Nova Scotia	44	21	6	0	0	0	29	91	0	14

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	69	17	7	2	1	0	4	90	3	689
2020	Ontario (excluding National Capital Region)	63	12	15	2	0	3	5	81	3	42
2020	Quebec (excluding National Capital Region)	93	0	0	0	0	0	7	100	0	16
2020	British Columbia	81	14	5	0	0	0	0	95	0	21
2019	National Capital Region	73	14	5	2	1	0	5	92	3	669
2019	Ontario (excluding National Capital Region)	78	4	15	0	0	0	3	85	0	28
2019	Quebec (excluding National Capital Region)	69	12	13	0	7	0	0	81	7	13
2019	British Columbia	63	37	0	0	0	0	0	100	0	19
2018	National Capital Region	63	19	9	1	1	0	5	88	3	610
2018	Ontario (excluding National Capital Region)	52	26	3	7	0	0	12	89	7	28
2018	Quebec (excluding National Capital Region)	61	18	6	6	0	0	9	87	6	17
2018	British Columbia	57	18	0	9	0	0	16	89	11	11
2017	National Capital Region	64	19	7	1	2	0	8	90	3	682
2017	Ontario (excluding National Capital Region)	56	22	3	0	0	0	19	96	0	30
2017	Quebec (excluding National Capital Region)	78	8	9	0	0	0	4	91	0	21
2017	British Columbia	64	26	5	5	0	0	0	90	5	18
2017	Nova Scotia	78	8	0	7	0	0	7	93	7	14

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	73	14	6	2	2	0	3	90	4	690
2020	Ontario (excluding National Capital Region)	68	13	5	0	8	0	7	86	8	42
2020	Quebec (excluding National Capital Region)	75	12	6	0	0	0	7	93	0	16
2020	British Columbia	76	24	0	0	0	0	0	100	0	21
2019	National Capital Region	74	10	6	2	5	1	2	86	8	668
2019	Ontario (excluding National Capital Region)	78	15	0	0	3	0	3	96	4	28
2019	Quebec (excluding National Capital Region)	69	31	0	0	0	0	0	100	0	13
2019	British Columbia	78	5	11	5	0	0	0	84	5	19
2018	National Capital Region	72	11	5	4	3	0	5	87	7	615
2018	Ontario (excluding National Capital Region)	71	17	0	0	6	0	7	94	6	28
2018	Quebec (excluding National Capital Region)	76	0	15	8	0	0	0	76	8	18
2018	British Columbia	65	26	9	0	0	0	0	91	0	11
2017	National Capital Region	73	9	6	3	4	0	5	86	8	687
2017	Ontario (excluding National Capital Region)	61	6	6	3	13	0	12	76	18	31
2017	Quebec (excluding National Capital Region)	73	4	18	0	0	0	5	81	0	21
2017	British Columbia	69	16	5	10	0	0	0	85	10	18
2017	Nova Scotia	56	22	7	8	7	0	0	77	15	14

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	47	28	15	6	2	0	2	76	8	686
2020	Ontario (excluding National Capital Region)	52	23	8	10	3	0	5	79	13	42
2020	Quebec (excluding National Capital Region)	49	24	20	0	6	0	0	73	6	16
2020	British Columbia	32	39	15	5	5	0	5	74	10	21
2019	National Capital Region	54	26	12	4	2	0	2	81	7	668
2019	Ontario (excluding National Capital Region)	58	17	11	7	7	0	0	75	14	28
2019	Quebec (excluding National Capital Region)	58	14	0	28	0	0	0	72	28	13
2019	British Columbia	68	21	5	5	0	0	0	89	5	19
2018	National Capital Region	47	28	14	5	3	1	3	78	8	614
2018	Ontario (excluding National Capital Region)	48	21	16	0	6	0	10	76	6	28
2018	Quebec (excluding National Capital Region)	60	11	11	0	5	0	13	82	6	19
2018	British Columbia	57	26	9	9	0	0	0	82	9	11
2017	National Capital Region	52	25	14	4	2	0	3	80	6	686
2017	Ontario (excluding National Capital Region)	45	33	9	3	7	0	3	81	10	31
2017	Quebec (excluding National Capital Region)	79	8	9	4	0	0	0	87	4	21
2017	British Columbia	53	21	21	5	0	0	0	74	5	18
2017	Nova Scotia	64	29	0	7	0	0	0	93	7	14

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	27	39	22	8	4	0	67	12	689
2020	Ontario (excluding National Capital Region)	32	34	24	8	0	3	67	8	42
2020	Quebec (excluding National Capital Region)	23	33	37	7	0	0	56	7	16
2020	British Columbia	4	68	28	0	0	0	72	0	21

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	12	32	34	16	7	0	43	23	690
2020	Ontario (excluding National Capital Region)	13	18	44	19	2	3	33	22	42
2020	Quebec (excluding National Capital Region)	12	44	30	14	0	0	56	14	16
2020	British Columbia	14	29	42	15	0	0	43	15	21
2019	National Capital Region	13	35	35	13	4	0	48	17	674
2019	Ontario (excluding National Capital Region)	15	30	33	11	10	0	46	21	28
2019	Quebec (excluding National Capital Region)	0	33	59	8	0	0	33	8	12
2019	British Columbia	16	19	50	10	5	0	35	15	20
2018	National Capital Region	7	30	40	16	7	0	37	23	617
2018	Ontario (excluding National Capital Region)	10	26	42	19	4	0	35	23	29
2018	Quebec (excluding National Capital Region)	5	49	20	21	5	0	54	26	19
2018	British Columbia	18	9	48	26	0	0	26	26	11
2017	National Capital Region	9	25	38	19	9	0	34	28	687
2017	Ontario (excluding National Capital Region)	13	19	51	6	12	0	31	18	31
2017	Quebec (excluding National Capital Region)	14	34	52	0	0	0	48	0	21
2017	British Columbia	15	15	59	10	0	0	31	10	18
2017	Nova Scotia	0	43	13	37	7	0	43	44	14

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	16	20	39	18	6	24	37	690
2020	Ontario (excluding National Capital Region)	15	28	37	17	4	21	42	42
2020	Quebec (excluding National Capital Region)	14	13	54	19	0	19	27	16
2020	British Columbia	10	24	42	20	4	24	34	21
2019	National Capital Region	10	18	39	21	11	32	28	671
2019	Ontario (excluding National Capital Region)	18	11	38	25	8	32	29	27
2019	Quebec (excluding National Capital Region)	7	28	36	6	22	28	36	12
2019	British Columbia	0	30	49	5	15	20	30	19
2018	National Capital Region	15	23	36	20	7	27	37	610
2018	Ontario (excluding National Capital Region)	9	15	63	10	3	13	24	29
2018	Quebec (excluding National Capital Region)	5	32	15	30	18	48	37	19
2018	British Columbia	17	18	48	9	9	18	35	11
2017	National Capital Region	12	24	38	16	9	25	37	685
2017	Ontario (excluding National Capital Region)	12	21	48	20	0	20	33	30
2017	Quebec (excluding National Capital Region)	0	4	70	22	4	26	4	21
2017	British Columbia	5	26	36	27	5	32	31	18
2017	Nova Scotia	7	30	34	22	7	29	37	14

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	34	39	14	8	2	2	76	10	691
2020	Ontario (excluding National Capital Region)	44	27	9	12	7	0	71	20	42
2020	Quebec (excluding National Capital Region)	26	57	11	7	0	0	82	7	16
2020	British Columbia	68	27	5	0	0	0	95	0	21
2019	National Capital Region	32	37	16	8	4	3	71	12	671
2019	Ontario (excluding National Capital Region)	14	56	12	10	0	7	76	11	28
2019	Quebec (excluding National Capital Region)	20	40	13	20	7	0	60	27	13
2019	British Columbia	71	24	5	0	0	0	95	0	20
2018	National Capital Region	28	42	15	7	5	3	72	13	611
2018	Ontario (excluding National Capital Region)	37	39	14	10	0	0	76	10	28
2018	Quebec (excluding National Capital Region)	20	49	16	15	0	0	69	15	19
2018	British Columbia	48	26	26	0	0	0	74	0	11
2017	National Capital Region	26	43	11	11	6	3	71	17	687
2017	Ontario (excluding National Capital Region)	33	34	14	12	3	4	70	15	31
2017	Quebec (excluding National Capital Region)	25	48	4	8	0	14	85	10	21
2017	British Columbia	36	48	5	0	5	5	89	5	18
2017	Nova Scotia	34	36	15	15	0	0	70	15	14

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	34	35	15	8	5	3	71	13	687
2020	Ontario (excluding National Capital Region)	37	31	19	5	7	0	68	13	42
2020	Quebec (excluding National Capital Region)	19	31	17	33	0	0	50	33	16
2020	British Columbia	58	28	5	10	0	0	85	10	21

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	45	25	12	9	7	1	71	16	690
2020	Ontario (excluding National Capital Region)	40	24	7	14	15	0	63	29	42
2020	Quebec (excluding National Capital Region)	20	43	7	24	6	0	63	30	16
2020	British Columbia	53	20	15	3	5	5	76	9	21

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	53	25	13	4	4	1	1	79	8	688
2020	Ontario (excluding National Capital Region)	53	24	12	8	0	2	0	80	8	42
2020	Quebec (excluding National Capital Region)	36	40	13	6	0	5	0	80	7	16
2020	British Columbia	73	22	0	5	0	0	0	95	5	21

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	33	32	16	9	6	2	0	67	16	688
2020	Ontario (excluding National Capital Region)	35	35	7	15	5	3	0	72	21	42
2020	Quebec (excluding National Capital Region)	19	57	11	6	7	0	0	76	13	16
2020	British Columbia	58	28	5	10	0	0	0	85	10	21
2019	National Capital Region	24	33	17	14	11	2	0	58	25	674
2019	Ontario (excluding National Capital Region)	14	29	27	11	11	8	0	47	23	27
2019	Quebec (excluding National Capital Region)	13	45	21	21	0	0	0	58	21	13
2019	British Columbia	50	24	15	5	5	0	0	75	10	20
2018	National Capital Region	16	36	19	16	11	1	0	53	27	612
2018	Ontario (excluding National Capital Region)	38	18	9	29	7	0	0	55	36	29
2018	Quebec (excluding National Capital Region)	17	42	15	11	15	0	0	59	26	19
2018	British Columbia	48	43	9	0	0	0	0	91	0	11
2017	National Capital Region	15	37	14	18	14	1	0	53	33	686
2017	Ontario (excluding National Capital Region)	18	37	3	12	27	3	0	57	40	31
2017	Quebec (excluding National Capital Region)	38	40	18	0	0	0	5	81	0	20
2017	British Columbia	38	47	10	5	0	0	0	85	5	18
2017	Nova Scotia	14	35	7	29	15	0	0	49	44	14

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	49	36	6	8	1	85	9	688
2020	Ontario (excluding National Capital Region)	51	39	3	5	3	90	8	42
2020	Quebec (excluding National Capital Region)	45	55	0	0	0	100	0	16
2020	British Columbia	51	39	5	5	0	90	5	21

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	49	34	9	4	2	1	84	7	690
2020	Ontario (excluding National Capital Region)	53	38	5	2	3	0	90	5	42
2020	Quebec (excluding National Capital Region)	26	70	5	0	0	0	95	0	16
2020	British Columbia	51	39	10	0	0	0	90	0	21

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	35	33	21	5	3	2	3	70	8	684
2020	Ontario (excluding National Capital Region)	47	32	14	7	0	0	0	79	7	42
2020	Quebec (excluding National Capital Region)	19	42	26	6	0	0	7	65	7	16
2020	British Columbia	47	24	24	5	0	0	0	71	5	21

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	47	33	11	3	2	2	2	83	5	689
2020	Ontario (excluding National Capital Region)	60	22	10	3	2	3	0	84	5	42
2020	Quebec (excluding National Capital Region)	36	44	13	0	0	0	7	86	0	16
2020	British Columbia	68	19	10	0	0	3	0	90	0	21

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	77	16	3	1	2	1	96	1	688
2020	Ontario (excluding National Capital Region)	82	13	0	0	2	3	100	0	42
2020	Quebec (excluding National Capital Region)	60	26	7	6	0	0	87	6	16
2020	British Columbia	58	14	5	0	15	8	94	0	21

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	50	32	10	5	1	3	1	84	6	691
2020	Ontario (excluding National Capital Region)	49	36	6	5	0	4	0	89	5	41
2020	Quebec (excluding National Capital Region)	37	57	0	6	0	0	0	94	6	16
2020	British Columbia	68	23	5	5	0	0	0	90	5	21

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	56	26	8	6	3	1	83	9	686
2020	Ontario (excluding National Capital Region)	52	29	9	8	2	0	81	10	42
2020	Quebec (excluding National Capital Region)	53	29	12	7	0	0	81	7	15
2020	British Columbia	58	24	15	3	0	0	82	3	21

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	58	24	10	4	2	1	1	85	6	691
2020	Ontario (excluding National Capital Region)	52	31	7	2	0	5	2	90	3	42
2020	Quebec (excluding National Capital Region)	60	40	0	0	0	0	0	100	0	16
2020	British Columbia	81	19	0	0	0	0	0	100	0	21

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	24	48	11	11	5	0	0	72	16	250
2020	Ontario (excluding National Capital Region)	19	46	9	26	0	0	0	65	26	11
2019	National Capital Region	22	47	14	10	4	1	2	71	15	238
2019	Ontario (excluding National Capital Region)	0	54	25	6	7	0	8	59	14	13

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	96	4	248
2020	Ontario (excluding National Capital Region)	91	9	11

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	15	33	17	22	12	1	0	48	34	238
2020	Ontario (excluding National Capital Region)	29	30	21	9	11	0	0	59	20	10

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	10	90	684
2020	Ontario (excluding National Capital Region)	12	88	42
2020	Quebec (excluding National Capital Region)	7	93	16
2020	British Columbia	5	95	21

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	12	88	686
2020	Ontario (excluding National Capital Region)	19	81	42
2020	Quebec (excluding National Capital Region)	13	87	16
2020	British Columbia	10	90	21
2019	National Capital Region	17	83	674
2019	Ontario (excluding National Capital Region)	13	87	28
2019	Quebec (excluding National Capital Region)	14	86	13
2019	British Columbia	26	74	20
2017	National Capital Region	16	84	685
2017	Ontario (excluding National Capital Region)	34	66	31
2017	Quebec (excluding National Capital Region)	0	100	21
2017	Nova Scotia	0	100	14
2014	National Capital Region	15	85	652
2014	Ontario (excluding National Capital Region)	37	63	32

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	44	56	83

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	75	25	84
2019	National Capital Region	77	23	112
2017	National Capital Region	79	21	114
2017	Ontario (excluding National Capital Region)	91	9	10
2014	National Capital Region	74	26	97
2014	Ontario (excluding National Capital Region)	59	41	12

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	54	31	3	12	0	0	85	12	63
2019	National Capital Region	49	31	4	11	3	0	81	15	85
2017	National Capital Region	56	32	4	6	1	1	89	7	90
2014	National Capital Region	56	30	4	7	3	0	86	10	70

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	55	27	8	4	2	2	2	85	6	690
2020	Ontario (excluding National Capital Region)	48	33	5	5	4	2	3	85	10	41
2020	Quebec (excluding National Capital Region)	52	28	0	6	7	0	6	86	14	16
2020	British Columbia	63	23	5	5	0	0	5	90	5	21

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	28	54	18	65	35	687
2020	Ontario (excluding National Capital Region)	24	56	20	70	30	42
2020	Quebec (excluding National Capital Region)	20	42	38	68	32	16
2020	British Columbia	28	48	25	63	37	21

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	36	64	193
2020	Ontario (excluding National Capital Region)	40	60	10

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	13	21	15	19	25	1	5	36	48	193
2020	Ontario (excluding National Capital Region)	10	0	18	21	40	0	11	11	69	10

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	6	11	12	28	39	1	3	18	69	193
2020	Ontario (excluding National Capital Region)	0	0	22	10	57	0	11	0	76	10

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	43	18	15	8	8	1	7	66	17	691
2020	Ontario (excluding National Capital Region)	48	15	15	2	5	0	15	74	8	42
2020	Quebec (excluding National Capital Region)	45	35	13	0	0	7	0	86	0	16
2020	British Columbia	63	22	5	5	0	0	5	90	5	21
2019	National Capital Region	34	18	18	12	12	0	5	55	25	660
2019	Ontario (excluding National Capital Region)	24	31	11	18	4	8	4	62	25	27
2019	Quebec (excluding National Capital Region)	20	14	14	14	5	0	34	51	28	13
2019	British Columbia	50	19	15	5	10	0	0	69	16	20
2018	National Capital Region	35	15	16	11	16	1	7	54	29	615
2018	Ontario (excluding National Capital Region)	48	19	9	7	14	4	0	69	21	29
2018	Quebec (excluding National Capital Region)	37	11	6	6	22	0	18	59	34	18
2018	British Columbia	40	9	35	0	9	0	8	53	10	11

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Public Safety Canada by Question 112. In which province or territory do you work?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack