2020 Public Service Employee Survey Results for Public Safety Canada by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 52 4 15 3 0 0 78 18 525
2020 First official language - French 37 43 6 12 3 0 0 79 15 273

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 84 10 2 1 2 1 1 95 3 521
2020 First official language - French 54 28 8 6 3 0 0 83 9 273
2017 First official language - English 78 16 3 1 1 1 0 95 2 511
2017 First official language - French 52 31 8 3 3 2 1 85 7 289
2014 First official language - English 76 18 3 1 1 1 1 96 1 501
2014 First official language - French 49 30 9 7 4 1 0 80 11 264

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 40 10 13 3 0 0 73 17 525
2020 First official language - French 38 36 11 11 4 0 0 75 15 274
2019 First official language - English 47 30 4 11 8 0 0 77 19 494
2019 First official language - French 47 35 6 5 6 0 0 82 12 275
2017 First official language - English 42 34 7 10 7 0 0 76 17 511
2017 First official language - French 43 38 8 6 4 0 0 82 11 288
2014 First official language - English 41 34 8 11 6 0 0 75 17 501
2014 First official language - French 51 28 5 9 7 0 0 79 16 264

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 38 13 11 6 0 1 69 17 520
2020 First official language - French 32 37 16 8 5 0 1 69 14 272
2019 First official language - English 25 40 13 15 7 0 0 65 23 489
2019 First official language - French 37 33 13 10 6 1 0 71 16 275
2018 First official language - English 21 47 9 15 7 0 0 69 22 448
2018 First official language - French 28 43 9 14 6 0 1 71 20 256
2017 First official language - English 24 41 11 14 9 0 0 65 24 511
2017 First official language - French 30 40 11 12 6 0 0 71 18 290
2014 First official language - English 22 36 12 19 10 0 1 59 29 501
2014 First official language - French 27 41 12 14 7 0 0 67 21 264

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 37 10 6 3 1 1 81 9 519
2020 First official language - French 41 38 9 8 4 0 0 79 12 271
2019 First official language - English 44 36 10 7 3 0 1 81 9 495
2019 First official language - French 50 33 8 6 2 0 0 84 9 276
2017 First official language - English 44 39 5 8 4 0 0 83 12 510
2017 First official language - French 51 37 6 4 2 1 0 89 6 289
2014 First official language - English 38 38 11 8 3 1 0 78 11 500
2014 First official language - French 50 32 8 5 3 1 0 83 8 264

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 28 7 13 5 1 1 75 18 523
2020 First official language - French 41 32 13 8 5 0 1 74 13 273
2019 First official language - English 47 32 7 8 6 0 0 79 14 491
2019 First official language - French 53 27 12 5 3 0 0 81 8 276
2018 First official language - English 37 34 11 12 6 0 0 71 18 446
2018 First official language - French 44 32 11 7 5 0 0 76 12 256
2017 First official language - English 39 32 8 12 9 0 0 71 21 512
2017 First official language - French 43 31 9 9 6 2 0 76 15 290
2014 First official language - English 29 36 9 12 13 0 0 66 25 500
2014 First official language - French 39 29 14 10 6 0 0 68 17 264

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 39 10 6 4 0 0 79 10 524
2020 First official language - French 40 36 12 9 3 0 0 76 12 274
2019 First official language - English 41 36 10 9 5 0 0 76 14 493
2019 First official language - French 46 32 15 5 2 0 0 78 7 275
2018 First official language - English 30 43 13 10 5 0 0 73 14 445
2018 First official language - French 35 43 10 7 5 0 0 79 12 256
2017 First official language - English 30 45 7 12 6 0 0 74 18 511
2017 First official language - French 32 46 12 6 4 0 0 78 11 290
2014 First official language - English 26 39 10 14 10 0 0 65 25 501
2014 First official language - French 32 37 15 8 8 0 0 69 16 264

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 37 11 10 5 0 0 75 14 524
2020 First official language - French 39 36 12 8 4 0 1 76 12 274
2019 First official language - English 33 37 13 8 9 0 0 70 17 495
2019 First official language - French 47 29 11 10 2 0 0 76 13 276
2018 First official language - English 27 32 13 17 10 1 0 59 27 448
2018 First official language - French 33 37 12 12 6 0 0 70 18 257
2017 First official language - English 32 34 12 13 9 0 0 66 22 512
2017 First official language - French 30 41 11 10 7 0 0 71 17 290
2014 First official language - English 21 31 16 16 15 0 0 52 31 501
2014 First official language - French 25 35 15 12 13 0 0 60 24 264

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 40 11 11 5 0 0 74 16 518
2020 First official language - French 39 36 13 7 5 0 0 75 12 273
2019 First official language - English 30 38 10 14 8 0 0 68 23 490
2019 First official language - French 34 38 13 10 5 0 0 72 15 274
2018 First official language - English 25 37 14 16 7 0 0 62 23 448
2018 First official language - French 33 36 14 12 5 0 0 69 17 256
2017 First official language - English 23 42 9 16 9 0 1 66 25 511
2017 First official language - French 26 48 10 11 5 0 0 75 15 290

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 33 8 6 2 0 0 84 8 522
2020 First official language - French 48 35 10 3 3 0 0 84 6 274
2019 First official language - English 47 37 5 5 5 0 0 84 10 491
2019 First official language - French 49 36 11 2 2 0 0 85 5 275
2018 First official language - English 40 39 12 6 3 0 0 79 9 448
2018 First official language - French 47 38 8 5 1 1 0 86 6 256
2017 First official language - English 41 35 9 9 5 1 0 77 15 512
2017 First official language - French 41 41 8 5 3 1 0 83 9 290
2014 First official language - English 35 36 11 12 6 0 0 72 17 500
2014 First official language - French 39 36 12 8 4 0 0 75 13 264

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 34 12 8 6 0 0 74 14 523
2020 First official language - French 38 36 12 11 4 0 0 73 15 274
2019 First official language - English 35 36 10 9 9 0 0 71 19 493
2019 First official language - French 44 34 12 6 4 0 0 77 10 276
2018 First official language - English 27 38 12 14 9 0 0 65 23 448
2018 First official language - French 39 35 13 10 4 0 0 74 13 253
2017 First official language - English 31 35 11 13 10 0 0 66 22 512
2017 First official language - French 34 38 13 8 7 0 0 71 15 290

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 30 9 4 2 0 0 85 6 517
2020 First official language - French 53 30 9 5 3 0 0 83 8 273
2019 First official language - English 52 33 9 3 3 0 0 85 6 494
2019 First official language - French 54 30 12 2 1 0 0 84 3 275
2018 First official language - English 47 36 12 2 2 0 0 83 4 444
2018 First official language - French 53 34 8 3 2 0 0 87 4 255
2017 First official language - English 45 37 11 5 2 0 0 82 7 511
2017 First official language - French 53 35 4 4 3 0 0 89 8 290
2014 First official language - English 55 27 10 4 4 0 0 82 8 500
2014 First official language - French 57 28 9 1 3 1 0 87 4 264

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 38 12 11 3 0 0 75 14 517
2020 First official language - French 36 40 14 6 4 0 0 76 11 274
2019 First official language - English 32 43 8 10 6 0 0 75 16 493
2019 First official language - French 41 36 14 5 3 1 0 78 8 275
2018 First official language - English 28 38 11 15 7 0 0 66 22 446
2018 First official language - French 32 44 11 8 5 0 0 76 13 256
2017 First official language - English 33 38 10 12 6 0 0 72 18 508
2017 First official language - French 34 40 12 7 7 0 0 74 14 290
2014 First official language - English 21 40 12 14 13 0 0 62 26 501
2014 First official language - French 31 36 12 12 9 0 0 66 21 264

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 34 13 8 4 0 0 75 11 523
2020 First official language - French 46 30 15 5 4 0 0 76 9 272
2019 First official language - English 38 34 11 9 8 0 0 72 17 495
2019 First official language - French 44 34 13 5 3 0 0 78 8 276
2018 First official language - English 30 35 17 12 7 0 0 64 19 444
2018 First official language - French 40 40 9 8 3 0 0 80 11 253
2017 First official language - English 37 32 13 11 8 0 0 69 18 511
2017 First official language - French 38 34 15 6 6 0 0 73 13 290
2014 First official language - English 27 35 13 13 12 0 0 62 25 500
2014 First official language - French 38 30 13 10 9 0 0 68 19 264

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 36 13 9 4 0 0 74 13 521
2020 First official language - French 35 42 9 8 3 1 1 79 11 270
2019 First official language - English 30 42 11 10 7 0 0 72 17 491
2019 First official language - French 41 34 14 7 3 1 0 76 10 269
2018 First official language - English 27 34 15 14 9 0 1 62 23 447
2018 First official language - French 35 39 13 9 4 0 1 75 13 254
2017 First official language - English 31 38 11 11 8 0 1 70 19 510
2017 First official language - French 35 40 11 8 5 1 0 76 14 288
2014 First official language - English 27 35 14 15 10 0 0 62 24 501
2014 First official language - French 34 34 14 11 7 0 0 68 18 264

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 38 8 5 4 0 0 82 9 525
2020 First official language - French 44 36 10 6 4 0 0 80 10 271
2019 First official language - English 44 35 9 8 5 0 0 79 13 495
2019 First official language - French 48 33 13 4 3 0 0 81 6 275
2018 First official language - English 32 42 14 8 4 0 0 74 11 449
2018 First official language - French 40 42 8 6 4 0 0 82 9 255
2017 First official language - English 37 36 12 10 5 0 0 73 15 509
2017 First official language - French 38 42 9 6 6 0 0 79 12 288
2014 First official language - English 30 37 13 10 9 0 0 68 19 501
2014 First official language - French 37 36 14 7 6 0 0 73 13 264

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 35 22 10 9 0 0 59 19 522
2020 First official language - French 32 31 16 13 8 0 0 63 21 273
2019 First official language - English 34 34 19 8 5 0 0 68 13 493
2019 First official language - French 30 36 19 11 4 0 0 67 15 273
2018 First official language - English 27 33 22 8 9 0 0 61 17 450
2018 First official language - French 26 33 23 10 8 0 0 59 19 257
2017 First official language - English 28 35 19 9 8 0 0 63 17 512
2017 First official language - French 28 33 20 13 4 0 2 63 17 290
2014 First official language - English 28 33 19 10 10 0 1 61 20 500
2014 First official language - French 27 35 18 12 7 0 0 62 20 264

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 24 36 21 6 1 1 28 36 523
2020 First official language - French 7 23 43 15 9 1 1 25 31 273
2019 First official language - English 11 23 39 18 7 1 1 25 35 494
2019 First official language - French 9 27 40 15 8 2 0 23 36 274
2018 First official language - English 16 24 37 17 5 0 1 22 41 448
2018 First official language - French 9 32 38 15 4 1 1 20 42 257
2017 First official language - English 14 25 41 12 5 1 2 18 40 510
2017 First official language - French 14 30 35 14 4 2 2 18 45 290
2014 First official language - English 17 27 35 15 5 1 0 20 45 501
2014 First official language - French 14 23 40 14 5 0 3 20 39 264

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 16 27 30 14 1 2 46 26 522
2020 First official language - French 6 21 25 30 17 2 0 48 27 272
2019 First official language - English 15 21 26 23 13 1 1 37 36 492
2019 First official language - French 11 25 26 20 13 2 3 35 37 274
2018 First official language - English 20 22 25 21 9 2 1 31 43 448
2018 First official language - French 14 28 30 19 7 2 1 26 43 256
2017 First official language - English 16 20 29 20 12 1 2 33 37 509
2017 First official language - French 11 24 26 21 8 5 3 32 39 289
2014 First official language - English 24 29 26 11 8 2 1 19 54 501
2014 First official language - French 17 24 29 17 8 3 2 26 43 263

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 24 33 20 6 1 2 26 40 522
2020 First official language - French 16 22 33 17 10 1 0 27 39 272
2019 First official language - English 19 23 30 20 6 1 2 27 42 496
2019 First official language - French 16 26 36 14 6 2 0 20 44 274
2018 First official language - English 23 24 30 17 5 1 1 22 48 447
2018 First official language - French 23 26 32 12 5 1 2 18 50 253
2017 First official language - English 21 24 32 15 4 1 2 20 47 510
2017 First official language - French 23 22 27 16 5 3 4 22 49 289
2014 First official language - English 30 28 25 10 5 1 1 15 59 501
2014 First official language - French 27 25 29 12 3 1 3 15 55 264

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 20 32 25 9 1 1 34 33 522
2020 First official language - French 10 26 29 23 10 1 1 34 37 269
2019 First official language - English 11 18 35 24 10 0 2 34 30 486
2019 First official language - French 6 23 38 21 11 1 1 32 29 275
2018 First official language - English 17 21 35 18 8 1 1 26 38 446
2018 First official language - French 13 23 37 21 5 0 0 26 37 255
2017 First official language - English 16 24 33 16 8 0 2 25 41 507
2017 First official language - French 14 26 30 21 5 1 2 27 42 288
2014 First official language - English 17 26 30 18 7 1 1 25 44 501
2014 First official language - French 17 22 36 15 7 1 2 23 40 264

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 24 28 17 10 1 2 27 44 521
2020 First official language - French 19 19 28 21 10 0 1 32 39 273
2019 First official language - English 18 22 26 19 11 2 2 32 42 492
2019 First official language - French 15 26 28 14 13 2 2 28 43 274
2018 First official language - English 26 27 24 15 5 2 1 21 54 446
2018 First official language - French 21 32 27 12 6 1 1 18 55 257
2017 First official language - English 30 21 26 12 7 2 2 20 53 509
2017 First official language - French 23 30 25 10 7 2 3 18 55 288
2014 First official language - English 32 26 22 12 6 1 1 18 59 501
2014 First official language - French 29 29 22 12 6 0 2 19 59 264

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 16 32 22 11 2 3 35 31 521
2020 First official language - French 12 22 32 16 13 3 1 31 36 273
2019 First official language - English 21 25 27 15 10 1 1 26 47 491
2019 First official language - French 20 31 22 14 8 4 1 23 54 275
2018 First official language - English 28 25 26 13 5 2 2 18 55 446
2018 First official language - French 23 32 23 11 6 2 3 18 58 256
2017 First official language - English 22 21 30 15 8 2 3 23 45 510
2017 First official language - French 23 29 27 10 8 2 3 18 54 290
2014 First official language - English 17 20 31 18 9 2 3 28 40 501
2014 First official language - French 17 22 32 16 8 1 3 25 41 262

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 20 34 20 8 1 2 29 36 515
2020 First official language - French 13 20 31 24 10 1 0 35 34 274
2019 First official language - English 18 20 35 18 6 2 0 25 39 492
2019 First official language - French 13 23 36 14 9 2 1 24 38 274
2018 First official language - English 25 27 31 11 4 1 1 16 52 449
2018 First official language - French 21 25 30 15 6 2 1 22 47 257
2017 First official language - English 24 24 32 10 7 2 1 18 49 512
2017 First official language - French 18 21 31 15 7 4 4 24 42 290
2014 First official language - English 29 27 26 10 5 1 1 16 57 501
2014 First official language - French 22 23 32 15 6 2 1 21 46 263

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 27 39 16 5 0 0 21 40 524
2020 First official language - French 10 21 33 25 9 1 0 35 31 274
2019 First official language - English 23 27 30 13 6 0 0 20 51 494
2019 First official language - French 19 23 33 14 9 1 0 24 42 276
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 25 16 10 4 8 6 66 16 523
2020 First official language - French 26 36 15 5 3 7 8 72 9 273
2019 First official language - English 34 25 13 10 9 5 4 65 21 495
2019 First official language - French 39 32 12 6 5 2 4 75 11 275
2018 First official language - English 21 31 16 12 10 7 3 58 25 447
2018 First official language - French 28 35 17 8 4 5 3 68 14 256
2017 First official language - English 28 30 12 12 11 4 3 62 24 510
2017 First official language - French 29 32 13 9 7 6 4 68 17 290
2014 First official language - English 30 30 13 11 9 4 3 64 22 501
2014 First official language - French 27 33 12 11 11 3 3 64 23 264

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 25 7 8 5 1 0 79 14 522
2020 First official language - French 59 24 7 6 3 1 0 84 9 272
2019 First official language - English 48 26 7 10 9 0 0 74 19 496
2019 First official language - French 56 22 9 8 4 0 0 79 13 276
2018 First official language - English 40 27 9 13 10 1 0 67 23 446
2018 First official language - French 59 25 5 7 4 1 0 84 11 256
2017 First official language - English 43 26 9 12 10 0 0 70 22 512
2017 First official language - French 53 27 5 6 7 0 1 81 13 290
2014 First official language - English 38 25 11 14 10 1 0 64 25 501
2014 First official language - French 44 27 9 11 8 0 0 71 19 264

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 23 6 5 2 0 0 87 8 520
2020 First official language - French 62 27 6 3 2 0 0 89 5 273
2019 First official language - English 52 30 4 7 6 0 0 83 13 495
2019 First official language - French 60 26 6 5 3 0 0 86 8 274
2018 First official language - English 45 34 7 9 5 0 0 79 14 445
2018 First official language - French 58 32 5 3 2 0 0 90 5 255
2017 First official language - English 48 30 8 8 6 0 0 78 14 511
2017 First official language - French 49 34 6 7 2 0 0 84 10 287
2014 First official language - English 43 33 9 10 5 0 0 76 16 501
2014 First official language - French 43 33 11 8 5 0 0 77 13 264

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 31 9 3 3 1 0 85 6 520
2020 First official language - French 56 29 9 4 2 1 0 86 6 272
2019 First official language - English 51 30 9 5 5 0 0 81 10 496
2019 First official language - French 50 36 7 5 1 1 0 87 6 276
2018 First official language - English 39 39 11 7 3 0 0 79 11 448
2018 First official language - French 47 40 5 5 2 0 1 89 6 254

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 19 7 6 4 5 3 82 11 524
2020 First official language - French 57 17 10 3 3 5 5 82 6 274
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 22 10 3 2 1 2 85 5 523
2020 First official language - French 58 25 10 3 2 1 2 85 5 273
2019 First official language - English 55 23 8 4 7 1 2 80 11 493
2019 First official language - French 54 23 13 4 2 0 3 80 6 276

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 29 8 10 4 0 0 77 14 523
2020 First official language - French 48 34 8 6 3 0 1 83 10 273
2019 First official language - English 43 32 8 7 9 1 1 76 16 495
2019 First official language - French 44 31 12 7 4 1 1 76 11 272
2018 First official language - English 37 34 12 9 8 0 0 71 17 448
2018 First official language - French 43 37 7 10 2 0 0 80 13 253
2017 First official language - English 39 36 8 9 7 1 0 76 16 512
2017 First official language - French 40 40 7 7 4 1 1 81 12 290
2014 First official language - English 38 30 11 10 9 1 0 69 20 501
2014 First official language - French 41 33 9 9 8 0 0 75 16 264

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 23 11 5 4 2 2 80 9 523
2020 First official language - French 53 24 13 5 2 1 2 79 7 273

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 29 7 7 4 0 1 82 11 522
2020 First official language - French 49 33 8 6 3 0 0 83 9 272
2019 First official language - English 50 26 8 7 8 0 1 77 15 493
2019 First official language - French 46 31 9 7 4 0 3 79 11 274
2018 First official language - English 41 30 11 10 8 0 0 71 18 447
2018 First official language - French 47 31 10 8 4 0 0 78 12 253
2017 First official language - English 45 27 8 12 7 1 0 73 18 512
2017 First official language - French 44 33 9 7 4 1 1 79 11 289
2014 First official language - English 40 28 11 12 9 1 0 68 20 501
2014 First official language - French 44 31 6 10 8 0 1 75 18 264

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 39 61 523
2020 First official language - French 36 64 274

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 18 5 2 2 3 10 90 4 524
2020 First official language - French 57 17 9 1 2 3 10 86 4 272

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 23 7 8 3 0 0 82 11 523
2020 First official language - French 57 27 8 5 2 0 0 85 7 273
2019 First official language - English 52 27 6 7 7 1 0 80 14 495
2019 First official language - French 56 28 8 4 4 0 0 84 8 275
2018 First official language - English 45 25 13 9 8 0 0 70 17 444
2018 First official language - French 50 30 8 8 3 1 0 81 11 254
2017 First official language - English 49 25 9 8 9 0 0 74 17 510
2017 First official language - French 55 27 9 4 6 0 0 82 10 290
2014 First official language - English 41 28 10 9 10 1 0 70 20 500
2014 First official language - French 46 29 9 4 12 0 0 75 16 263
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 30 11 7 5 5 1 75 13 523
2020 First official language - French 39 33 13 6 3 5 1 77 10 273
2019 First official language - English 35 29 10 11 8 6 0 68 21 489
2019 First official language - French 33 36 17 7 3 4 1 72 10 276
2018 First official language - English 22 30 18 14 10 5 0 55 26 451
2018 First official language - French 30 33 15 12 5 5 0 66 17 255
2017 First official language - English 30 34 11 10 11 3 0 66 22 512
2017 First official language - French 26 37 13 8 9 6 0 68 18 290
2014 First official language - English 14 27 19 16 15 10 0 45 34 501
2014 First official language - French 16 36 17 12 13 6 0 55 27 264

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 32 13 12 5 1 0 70 17 522
2020 First official language - French 38 36 14 7 4 1 1 75 11 274
2019 First official language - English 29 34 13 12 11 1 0 63 23 490
2019 First official language - French 34 33 19 10 4 0 0 67 14 276
2018 First official language - English 21 29 15 19 14 2 0 51 34 451
2018 First official language - French 28 32 18 12 9 2 0 61 21 256
2017 First official language - English 26 34 11 13 14 1 0 62 27 511
2017 First official language - French 24 37 17 9 11 1 0 62 21 289
2014 First official language - English 12 28 17 20 20 3 0 42 41 500
2014 First official language - French 15 33 23 15 12 2 0 49 28 263

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 32 14 18 7 3 1 60 26 522
2020 First official language - French 29 36 17 10 4 3 1 67 15 272
2019 First official language - English 19 33 15 16 13 4 0 55 30 488
2019 First official language - French 22 36 22 12 6 2 0 59 19 274
2018 First official language - English 13 28 17 21 17 4 0 43 39 447
2018 First official language - French 18 30 21 18 10 3 0 50 28 256
2017 First official language - English 19 28 14 19 14 4 0 50 35 512
2017 First official language - French 16 34 25 12 10 4 0 52 23 290
2014 First official language - English 8 22 17 26 22 5 0 32 50 500
2014 First official language - French 10 34 21 17 13 5 0 46 32 264

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 32 13 18 9 1 0 59 28 523
2020 First official language - French 28 39 15 12 5 1 0 67 17 274
2019 First official language - English 17 30 17 21 14 1 0 47 35 491
2019 First official language - French 22 33 21 15 7 1 0 56 22 276
2018 First official language - English 12 28 17 24 16 3 0 41 41 451
2018 First official language - French 16 32 19 22 10 1 0 49 32 256
2017 First official language - English 16 31 12 21 17 3 0 48 39 511
2017 First official language - French 20 33 17 15 12 4 0 54 28 290
2014 First official language - English 7 25 16 26 21 4 0 33 49 501
2014 First official language - French 9 36 17 20 17 1 0 46 37 264

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 28 18 5 2 4 1 74 7 524
2020 First official language - French 39 26 24 7 4 1 0 65 11 274
2019 First official language - English 41 33 14 4 2 4 2 79 7 496
2019 First official language - French 40 23 23 8 5 2 0 64 13 274
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 41 17 10 4 1 0 68 15 522
2020 First official language - French 33 46 16 4 1 0 0 79 5 274
2019 First official language - English 25 41 15 11 7 1 0 66 19 495
2019 First official language - French 30 42 15 9 3 0 1 73 12 275
2018 First official language - English 19 41 20 13 6 1 0 60 19 449
2018 First official language - French 25 41 18 10 5 1 0 67 15 254
2017 First official language - English 24 42 16 10 7 1 0 67 17 510
2017 First official language - French 26 45 17 7 4 2 0 72 11 288
2014 First official language - English 22 37 19 13 7 2 0 60 20 501
2014 First official language - French 25 42 18 8 5 1 0 68 13 264

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 34 20 18 6 3 1 54 25 513
2020 First official language - French 20 43 23 7 3 3 0 65 11 272
2019 First official language - English 11 32 20 19 13 4 0 45 34 494
2019 First official language - French 16 36 19 16 6 6 1 56 24 274

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 35 12 10 5 2 2 73 15 521
2020 First official language - French 35 36 17 4 4 2 2 74 8 274
2019 First official language - English 28 36 15 9 7 3 2 67 17 495
2019 First official language - French 30 32 17 12 4 3 2 66 17 275
2018 First official language - English 24 38 16 13 6 2 1 64 19 448
2018 First official language - French 33 34 14 9 6 2 2 70 15 257
2017 First official language - English 33 35 12 11 7 2 1 69 18 510
2017 First official language - French 32 38 14 8 5 2 0 73 13 289
2014 First official language - English 32 34 11 12 7 4 1 69 20 501
2014 First official language - French 30 35 16 9 5 3 1 68 15 264

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 35 15 7 4 3 0 72 12 519
2020 First official language - French 34 43 15 4 2 0 0 78 6 273
2019 First official language - English 32 34 19 7 7 1 0 66 14 491
2019 First official language - French 33 37 18 7 3 2 0 71 10 275
2018 First official language - English 26 37 20 8 8 1 0 64 16 449
2018 First official language - French 31 42 16 6 4 0 0 74 10 255

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 21 20 13 13 9 2 48 29 522
2020 First official language - French 17 23 28 7 9 11 6 48 19 273
2019 First official language - English 16 20 17 15 16 12 4 43 37 494
2019 First official language - French 22 18 26 12 9 10 5 46 24 273
2018 First official language - English 11 17 17 19 21 12 2 33 47 449
2018 First official language - French 16 20 24 11 14 12 2 42 29 257
2017 First official language - English 13 22 14 19 18 13 2 41 42 511
2017 First official language - French 13 19 20 12 14 14 6 41 34 289
2014 First official language - English 12 17 16 18 23 11 2 34 47 501
2014 First official language - French 12 17 22 18 21 8 3 32 44 264

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 33 16 16 9 3 1 58 25 522
2020 First official language - French 30 32 17 13 6 2 0 63 19 271
2019 First official language - English 16 35 14 17 15 2 0 53 33 496
2019 First official language - French 23 38 18 13 4 3 1 64 18 276
2018 First official language - English 14 26 18 21 18 3 0 41 40 448
2018 First official language - French 20 36 18 15 9 2 0 57 24 255
2017 First official language - English 21 34 16 12 12 4 0 57 26 510
2017 First official language - French 25 37 14 12 7 5 0 65 21 289
2014 First official language - English 14 25 14 19 26 2 0 40 46 499
2014 First official language - French 16 31 21 16 12 4 0 49 30 264

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 28 18 16 14 2 2 51 31 523
2020 First official language - French 27 26 16 15 12 1 2 55 28 272
2019 First official language - English 20 28 13 16 20 2 1 49 37 496
2019 First official language - French 24 32 18 11 12 2 1 58 24 275
2018 First official language - English 12 24 16 17 25 3 2 38 45 447
2018 First official language - French 21 31 14 15 14 4 2 54 30 257
2017 First official language - English 17 27 13 15 24 3 2 46 41 512
2017 First official language - French 20 31 15 14 14 4 3 54 30 290
2014 First official language - English 10 18 10 22 37 2 2 29 61 501
2014 First official language - French 13 21 13 23 25 3 2 36 50 264

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 23 13 8 6 0 2 72 15 524
2020 First official language - French 53 22 13 5 3 0 4 78 8 273
2019 First official language - English 50 27 12 4 3 0 3 80 8 494
2019 First official language - French 53 23 13 7 2 2 1 78 9 275

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 30 16 6 4 1 2 73 10 525
2020 First official language - French 48 25 17 4 3 1 2 75 7 271
2019 First official language - English 41 25 15 9 6 1 2 68 16 494
2019 First official language - French 52 18 17 6 2 1 3 74 8 276

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 74 9 6 3 2 3 2 88 6 523
2020 First official language - French 76 10 7 3 1 0 3 89 5 273
2019 First official language - English 73 6 7 1 4 4 4 86 6 491
2019 First official language - French 77 6 7 1 2 3 5 90 3 275

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 76 11 4 3 1 1 4 91 4 523
2020 First official language - French 75 10 6 0 2 1 6 92 2 274
2019 First official language - English 76 5 5 2 2 1 9 91 4 494
2019 First official language - French 77 6 4 2 1 1 9 93 3 273

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 45 16 10 3 3 0 70 13 522
2020 First official language - French 29 37 22 5 3 4 0 68 9 272
2019 First official language - English 21 42 16 13 4 3 0 65 18 495
2019 First official language - French 28 37 23 6 1 4 0 68 8 274
2018 First official language - English 13 38 23 14 8 4 0 53 23 449
2018 First official language - French 26 42 16 8 4 3 0 70 13 257
2017 First official language - English 21 36 19 11 8 4 0 59 20 512
2017 First official language - French 20 44 18 9 6 3 1 66 15 289

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 39 15 7 3 2 0 73 11 521
2020 First official language - French 41 36 14 6 2 1 0 78 8 270
2019 First official language - English 35 38 11 10 5 1 0 74 15 493
2019 First official language - French 44 31 16 4 2 3 0 77 6 273
2018 First official language - English 27 40 17 9 5 3 0 69 14 447
2018 First official language - French 38 41 11 4 2 3 0 82 6 256
2017 First official language - English 32 42 11 8 6 2 0 75 14 510
2017 First official language - French 39 40 9 6 3 3 0 81 9 288
2014 First official language - English 29 35 18 8 6 4 0 67 15 501
2014 First official language - French 34 39 14 5 4 4 0 76 9 264

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 36 15 6 3 4 1 76 9 523
2020 First official language - French 45 34 12 4 1 2 0 82 5 274
2019 First official language - English 43 32 11 6 5 3 0 77 12 493
2019 First official language - French 49 33 13 2 2 2 0 83 4 275
2018 First official language - English 33 38 16 7 3 3 0 73 11 446
2018 First official language - French 39 35 14 3 2 5 0 79 6 256
2017 First official language - English 36 32 14 5 6 6 1 73 11 509
2017 First official language - French 35 40 14 3 3 6 0 79 6 290
2014 First official language - English 33 30 20 4 3 9 0 69 8 500
2014 First official language - French 34 37 18 3 2 6 0 75 5 263

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 34 16 7 3 5 1 73 10 523
2020 First official language - French 43 31 15 4 1 5 0 78 6 273

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 30 10 6 6 3 2 78 12 521
2020 First official language - French 46 31 9 3 4 3 3 82 8 272

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 32 8 4 3 0 0 85 8 522
2020 First official language - French 57 32 7 3 1 0 0 89 4 274
2019 First official language - English 45 37 8 6 4 0 0 82 10 494
2019 First official language - French 53 34 8 4 1 0 0 87 5 275
2018 First official language - English 34 40 15 6 5 0 0 73 12 446
2018 First official language - French 45 42 5 5 2 0 0 87 8 255
2017 First official language - English 41 36 10 8 5 0 0 77 13 512
2017 First official language - French 46 39 6 5 4 0 0 85 9 289
2014 First official language - English 33 34 16 10 7 1 0 67 17 501
2014 First official language - French 38 41 10 4 5 1 0 80 9 264

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 31 19 9 6 0 0 66 15 521
2020 First official language - French 38 33 18 9 3 0 0 71 12 274
2019 First official language - English 29 32 16 13 10 0 0 61 23 495
2019 First official language - French 40 25 19 9 6 1 0 65 16 275
2018 First official language - English 21 27 22 15 14 0 0 49 30 447
2018 First official language - French 31 32 18 11 8 0 0 63 19 256
2017 First official language - English 25 31 17 13 14 0 0 56 26 511
2017 First official language - French 29 30 20 10 10 0 0 59 21 290
2014 First official language - English 14 30 16 20 20 0 0 43 41 501
2014 First official language - French 17 34 20 15 12 1 0 52 27 264

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 36 15 8 5 1 0 72 13 519
2020 First official language - French 38 38 15 5 4 0 0 76 9 272
2019 First official language - English 29 35 14 11 10 0 0 65 21 494
2019 First official language - French 41 27 16 11 4 0 0 68 16 275
2018 First official language - English 22 33 19 15 11 0 0 55 26 445
2018 First official language - French 30 36 18 10 7 0 0 65 17 253
2017 First official language - English 27 35 13 13 12 0 0 62 25 511
2017 First official language - French 28 37 14 13 7 0 0 66 20 290
2014 First official language - English 15 30 16 20 18 0 0 46 38 501
2014 First official language - French 20 38 14 18 9 1 0 58 28 264

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 27 20 11 7 2 1 60 19 524
2020 First official language - French 33 27 21 10 6 2 0 62 17 273
2019 First official language - English 29 26 14 15 13 3 0 57 28 494
2019 First official language - French 40 18 18 12 8 2 1 60 21 275
2018 First official language - English 21 22 23 17 14 3 1 44 32 447
2018 First official language - French 27 27 18 11 12 5 0 57 24 256
2017 First official language - English 23 24 18 17 14 3 1 49 32 512
2017 First official language - French 28 23 19 11 13 5 0 55 25 288
2014 First official language - English 17 21 17 16 24 5 0 39 42 501
2014 First official language - French 21 20 22 16 16 5 0 43 34 264
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 44 25 30 525
2020 First official language - French 42 27 31 274
2019 First official language - English 47 19 34 496
2019 First official language - French 40 30 30 276
2018 First official language - English 55 15 30 451
2018 First official language - French 45 26 28 256
2017 First official language - English 50 17 33 511
2017 First official language - French 47 21 31 290
2014 First official language - English 53 17 29 501
2014 First official language - French 48 20 32 263

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 5 31 54 4 3 3 231
2020 First official language - French 9 26 55 3 1 6 116
2019 First official language - English 3 32 51 3 5 5 240
2019 First official language - French 10 34 46 2 6 2 114
2018 First official language - English 4 19 59 3 5 9 248
2018 First official language - French 8 26 52 6 1 7 117
2017 First official language - English 4 20 59 3 7 6 254
2017 First official language - French 5 16 59 5 8 7 136
2014 First official language - English 6 18 61 8 9999 7 267
2014 First official language - French 4 17 65 4 9999 10 127
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 524
2020 First official language - French 7 93 274
2019 First official language - English 20 80 495
2019 First official language - French 12 88 276
2018 First official language - English 22 78 451
2018 First official language - French 14 86 256

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 44 56 54
2020 First official language - French 44 56 18
2019 First official language - English 48 52 93
2019 First official language - French 30 70 36
2018 First official language - English 48 52 98
2018 First official language - French 21 79 36

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 72 28 54
2020 First official language - French 55 45 18
2019 First official language - English 67 33 93
2019 First official language - French 69 31 36
2018 First official language - English 73 27 98
2018 First official language - French 77 23 36

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 9 91 98
2018 First official language - French 13 87 36

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 54
2020 First official language - French 0 100 18
2019 First official language - English 0 100 93
2019 First official language - French 0 100 36

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 50 50 54
2020 First official language - French 33 67 18
2019 First official language - English 38 62 92
2019 First official language - French 47 53 36
2018 First official language - English 41 59 98
2018 First official language - French 32 68 36

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 42 58 54
2020 First official language - French 44 56 18
2019 First official language - English 38 62 92
2019 First official language - French 49 51 36
2018 First official language - English 51 49 98
2018 First official language - French 35 65 36

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 53 47 54
2020 First official language - French 27 73 18
2019 First official language - English 48 52 92
2019 First official language - French 50 50 36
2018 First official language - English 56 44 98
2018 First official language - French 26 74 36

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 40 60 54
2020 First official language - French 45 55 18
2019 First official language - English 43 57 92
2019 First official language - French 28 72 36
2018 First official language - English 49 51 98
2018 First official language - French 36 64 36

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 39 61 54
2020 First official language - French 45 55 18
2019 First official language - English 34 66 92
2019 First official language - French 40 60 36
2018 First official language - English 38 62 98
2018 First official language - French 24 76 36

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 55 45 54
2020 First official language - French 45 55 18
2019 First official language - English 58 42 92
2019 First official language - French 60 40 36
2018 First official language - English 56 44 98
2018 First official language - French 37 63 36

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 43 57 54
2020 First official language - French 39 61 18
2019 First official language - English 35 65 92
2019 First official language - French 47 53 36
2018 First official language - English 36 64 98
2018 First official language - French 21 79 36

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 92
2019 First official language - French 0 100 36
2018 First official language - English 0 100 98
2018 First official language - French 0 100 36

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 59 41 54
2020 First official language - French 61 39 18
2019 First official language - English 49 51 92
2019 First official language - French 46 54 36
2018 First official language - English 52 48 98
2018 First official language - French 37 63 36

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 17 83 54
2020 First official language - French 34 66 18
2019 First official language - English 22 78 92
2019 First official language - French 25 75 36
2018 First official language - English 28 72 98
2018 First official language - French 35 65 36

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 19 81 98
2018 First official language - French 22 78 36

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 55 45 54
2020 First official language - French 68 32 18
2019 First official language - English 49 51 92
2019 First official language - French 64 36 36
2018 First official language - English 63 37 98
2018 First official language - French 59 41 36

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 34 66 54
2020 First official language - French 27 73 18
2019 First official language - English 23 77 92
2019 First official language - French 28 72 36
2018 First official language - English 32 68 98
2018 First official language - French 36 64 36

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 12 88 98
2018 First official language - French 15 85 36

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 10 90 92
2019 First official language - French 16 84 36
2018 First official language - English 16 84 98
2018 First official language - French 18 82 36

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 9 91 98
2018 First official language - French 14 86 36

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 92
2019 First official language - French 19 81 36
2018 First official language - English 12 88 98
2018 First official language - French 17 83 36

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 26 74 54
2020 First official language - French 27 73 18
2019 First official language - English 34 66 92
2019 First official language - French 17 83 36
2018 First official language - English 21 79 98
2018 First official language - French 21 79 36

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 8 92 91
2018 First official language - French 14 86 35

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 13 87 91
2018 First official language - French 23 77 35

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 9 91 91
2018 First official language - French 19 81 35

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 43 57 91
2018 First official language - French 32 68 35

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 54 46 91
2018 First official language - French 54 46 35

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 59 41 91
2018 First official language - French 37 63 35

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 13 19 8 6 31 7 46 24 521
2020 First official language - French 13 17 18 5 4 33 11 52 16 273
2019 First official language - English 13 13 20 9 9 28 8 40 29 496
2019 First official language - French 18 18 15 6 5 29 9 59 17 276
2018 First official language - English 9 16 23 10 13 24 5 35 32 446
2018 First official language - French 14 16 18 6 5 35 6 51 19 257
2017 First official language - English 11 13 20 8 11 30 8 38 31 511
2017 First official language - French 13 15 16 6 8 32 11 48 24 289
2014 First official language - English 9 15 17 11 12 30 7 37 36 500
2014 First official language - French 13 20 18 9 7 26 7 49 24 264

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 28 18 6 6 11 1 65 14 522
2020 First official language - French 30 34 15 6 3 10 2 73 10 274
2019 First official language - English 29 25 18 7 9 10 2 62 18 494
2019 First official language - French 36 33 13 3 4 10 1 78 8 276
2018 First official language - English 22 28 23 10 10 7 1 54 22 448
2018 First official language - French 29 36 15 6 5 9 1 72 12 256
2017 First official language - English 21 30 18 11 8 11 1 59 21 512
2017 First official language - French 25 30 17 6 8 12 2 64 16 289
2014 First official language - English 18 27 22 12 10 11 1 50 25 501
2014 First official language - French 22 33 21 7 3 11 2 64 12 264
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 524
2020 First official language - French 9 91 274
2019 First official language - English 10 90 496
2019 First official language - French 8 92 276
2018 First official language - English 10 90 450
2018 First official language - French 6 94 257

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 35 65 48
2020 First official language - French 38 62 24
2019 First official language - English 42 58 45
2019 First official language - French 40 60 21

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 77 23 48
2020 First official language - French 75 25 24

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 48
2020 First official language - French 0 100 24
2019 First official language - English 0 100 45
2019 First official language - French 0 100 21
2018 First official language - English 0 100 47
2018 First official language - French 0 100 15

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 18 82 45
2019 First official language - French 0 100 21
2018 First official language - English 16 84 47
2018 First official language - French 0 100 15

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 40 60 48
2020 First official language - French 25 75 24

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 26 74 48
2020 First official language - French 21 79 24

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 10 90 47
2018 First official language - French 0 100 15

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 39 61 48
2020 First official language - French 38 62 24
2019 First official language - English 32 68 43
2019 First official language - French 33 67 21

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 53 47 48
2020 First official language - French 38 62 24
2019 First official language - English 22 78 43
2019 First official language - French 45 55 21

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 47
2018 First official language - French 0 100 15

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 43
2019 First official language - French 0 100 21

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 48
2020 First official language - French 0 100 24

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 19 81 48
2020 First official language - French 0 100 24

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 48
2020 First official language - French 0 100 24
2019 First official language - English 0 100 43
2019 First official language - French 0 100 21
2018 First official language - English 0 100 47
2018 First official language - French 0 100 15

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 21 79 47
2018 First official language - French 34 66 15

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 31 69 48
2020 First official language - French 25 75 24
2019 First official language - English 33 67 43
2019 First official language - French 36 64 21

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 9 91 47
2018 First official language - French 0 100 15

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 11 89 47
2018 First official language - French 0 100 15

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 55 45 48
2020 First official language - French 50 50 24
2019 First official language - English 52 48 43
2019 First official language - French 43 57 21

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 42
2018 First official language - French 0 100 15

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 42
2018 First official language - French 0 100 15

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 12 88 42
2018 First official language - French 0 100 15

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 63 37 42
2018 First official language - French 46 54 15

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 42
2018 First official language - French 0 100 15

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 15 20 5 4 35 7 51 15 522
2020 First official language - French 16 16 19 3 3 36 8 56 10 273
2019 First official language - English 14 13 22 3 7 34 6 45 18 494
2019 First official language - French 20 17 17 4 2 32 9 62 10 276
2018 First official language - English 9 17 26 5 6 32 5 41 18 447
2018 First official language - French 13 15 19 3 3 40 6 52 12 256
2017 First official language - English 13 11 20 4 4 42 6 45 16 512
2017 First official language - French 13 15 15 2 2 42 11 59 9 290
2014 First official language - English 9 11 22 4 5 42 9 40 17 501
2014 First official language - French 10 17 19 3 1 41 10 54 7 264

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 28 18 5 4 12 1 69 10 522
2020 First official language - French 36 32 16 3 2 9 3 77 5 273
2019 First official language - English 32 24 18 4 8 14 0 66 13 496
2019 First official language - French 33 30 18 2 2 13 2 74 5 276
2018 First official language - English 22 28 26 7 5 11 1 57 14 446
2018 First official language - French 30 33 16 4 2 13 0 74 8 256
2017 First official language - English 28 27 18 5 4 18 1 67 11 511
2017 First official language - French 27 33 16 3 2 17 2 74 7 288
2014 First official language - English 20 26 22 4 5 21 2 60 11 501
2014 First official language - French 23 35 18 3 0 18 3 73 4 264
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 27 17 9 10 0 1 64 19 524
2020 First official language - French 37 24 17 9 12 0 2 62 21 272

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 34 15 8 7 0 1 69 16 523
2020 First official language - French 42 25 15 10 8 0 0 68 18 272
2019 First official language - English 23 27 24 12 14 0 1 50 25 494
2019 First official language - French 23 24 27 11 14 0 2 48 25 275
2018 First official language - English 19 28 22 15 16 0 1 48 31 449
2018 First official language - French 16 26 19 19 17 0 3 43 37 257
2017 First official language - English 18 27 20 13 20 0 0 46 34 509
2017 First official language - French 15 20 18 20 26 0 1 35 47 290

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 25 24 23 15 0 1 37 39 523
2020 First official language - French 14 23 33 15 14 0 1 38 29 274
2019 First official language - English 18 31 24 16 11 0 0 49 27 493
2019 First official language - French 16 25 30 19 8 1 1 42 28 276
2018 First official language - English 12 21 30 20 17 0 0 33 37 450
2018 First official language - French 10 23 31 25 12 0 0 33 36 256
2017 First official language - English 14 24 25 18 18 0 0 38 37 511
2017 First official language - French 12 22 30 20 16 0 1 34 36 290

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 30 25 16 10 0 1 48 27 522
2020 First official language - French 19 29 26 16 9 1 1 49 25 272
2019 First official language - English 24 33 22 13 9 0 0 57 21 495
2019 First official language - French 20 31 27 15 5 1 1 52 21 274
2018 First official language - English 15 23 31 17 13 0 0 39 30 449
2018 First official language - French 11 25 31 19 12 0 1 37 32 257
2017 First official language - English 17 29 22 16 15 0 0 46 32 507
2017 First official language - French 16 23 28 20 12 0 2 39 32 288

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 22 24 19 19 0 1 37 38 523
2020 First official language - French 17 21 26 19 16 0 0 39 35 273
2019 First official language - English 19 23 23 16 18 0 1 42 34 493
2019 First official language - French 17 25 22 20 16 0 1 42 36 273
2018 First official language - English 11 17 26 21 24 1 0 29 45 446
2018 First official language - French 9 17 28 26 17 1 1 27 44 254
2017 First official language - English 15 18 23 20 23 0 0 34 43 510
2017 First official language - French 11 18 27 20 23 0 1 29 44 289

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 25 18 13 10 0 2 59 23 522
2020 First official language - French 32 26 20 12 6 0 4 61 18 273
2019 First official language - English 42 27 14 9 6 0 2 71 15 488
2019 First official language - French 39 27 16 8 4 1 5 70 12 276
2018 First official language - English 31 29 22 7 9 0 1 61 16 446
2018 First official language - French 30 28 21 8 6 0 7 62 15 256
2017 First official language - English 31 29 18 11 10 0 1 61 21 511
2017 First official language - French 30 22 22 10 7 0 9 57 19 289

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 28 22 14 15 0 0 48 30 520
2020 First official language - French 27 26 23 12 11 0 0 54 23 272
2019 First official language - English 31 29 18 11 11 0 0 61 22 493
2019 First official language - French 30 27 23 9 9 0 1 58 18 275
2018 First official language - English 24 28 20 14 13 1 0 52 27 448
2018 First official language - French 26 22 24 16 11 0 1 49 27 254
2017 First official language - English 22 29 21 15 12 0 0 52 27 509
2017 First official language - French 29 21 27 13 9 0 1 51 22 290

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 18 15 11 12 0 9 58 25 522
2020 First official language - French 32 23 19 9 9 0 7 60 19 271

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 35 23 9 4 0 1 63 14 525
2020 First official language - French 35 34 18 7 4 0 1 70 12 271
2019 First official language - English 22 34 24 11 8 0 0 56 20 489
2019 First official language - French 32 29 25 8 3 2 1 62 12 275
2018 First official language - English 17 33 25 14 9 1 0 51 23 448
2018 First official language - French 23 34 25 10 5 0 3 59 15 255
2017 First official language - English 21 33 22 13 10 0 0 54 24 509
2017 First official language - French 26 29 25 10 5 1 3 58 16 290

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 32 24 13 7 0 1 55 20 524
2020 First official language - French 27 31 24 10 6 1 0 59 16 270
2019 First official language - English 20 33 22 15 9 1 0 54 24 491
2019 First official language - French 23 37 23 11 5 1 1 60 16 274
2018 First official language - English 17 27 28 18 10 0 0 44 28 449
2018 First official language - French 17 32 31 12 7 0 1 50 19 257
2017 First official language - English 16 29 25 15 14 0 0 46 29 508
2017 First official language - French 22 29 25 13 10 0 2 52 23 290

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 26 20 15 9 0 1 55 24 523
2020 First official language - French 35 28 21 9 7 0 0 63 16 272
2019 First official language - English 26 28 17 17 12 0 0 53 30 491
2019 First official language - French 26 32 24 8 9 0 1 59 17 274
2018 First official language - English 16 31 24 15 13 0 0 47 28 446
2018 First official language - French 24 30 24 13 7 0 2 55 21 256
2017 First official language - English 19 28 21 18 15 0 0 46 33 508
2017 First official language - French 24 29 23 14 8 0 2 54 23 290

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 26 17 8 7 0 1 68 15 522
2020 First official language - French 46 28 15 6 5 0 1 74 11 272
2019 First official language - English 40 25 16 9 9 0 0 65 18 492
2019 First official language - French 48 24 16 7 3 1 1 73 10 273

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 25 25 16 8 0 1 52 23 523
2020 First official language - French 23 34 23 12 6 1 1 58 18 272

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 27 23 14 7 0 1 57 20 523
2020 First official language - French 27 30 25 12 5 1 1 58 17 271
2019 First official language - English 37 31 17 10 4 0 1 69 15 491
2019 First official language - French 37 29 19 10 4 1 1 67 14 274
2018 First official language - English 28 34 22 9 6 1 0 62 15 446
2018 First official language - French 27 32 24 9 6 0 2 61 15 255
2017 First official language - English 29 32 20 10 8 0 1 62 18 509
2017 First official language - French 29 32 22 8 7 0 1 62 15 287

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 26 20 5 4 0 1 71 8 523
2020 First official language - French 52 25 13 6 3 0 0 77 10 273
2019 First official language - English 52 21 13 6 6 0 1 75 12 487
2019 First official language - French 57 22 11 5 3 0 2 80 9 273
2018 First official language - English 47 26 16 6 5 0 1 74 11 444
2018 First official language - French 56 27 9 2 2 0 4 86 4 255
2017 First official language - English 52 25 13 6 3 0 1 78 9 512
2017 First official language - French 63 19 10 4 2 0 3 85 6 290

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 33 25 10 6 0 1 58 16 522
2020 First official language - French 27 34 24 9 5 0 0 61 14 271

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 68 17 6 2 3 1 4 89 4 521
2020 First official language - French 64 20 7 2 2 1 4 88 4 270
2019 First official language - English 71 10 5 3 4 0 7 88 7 492
2019 First official language - French 73 13 6 1 1 0 7 91 2 274
2018 First official language - English 69 15 7 2 3 0 4 88 5 448
2018 First official language - French 63 21 4 3 0 0 8 92 4 256

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 77 10 5 2 3 1 2 90 5 517
2020 First official language - French 78 11 5 1 2 1 3 92 3 272
2019 First official language - English 70 12 6 3 7 0 2 84 10 493
2019 First official language - French 75 11 5 3 4 0 2 88 6 273
2018 First official language - English 63 16 8 5 7 1 2 80 12 446
2018 First official language - French 69 14 2 2 5 0 7 90 8 252
2017 First official language - English 69 13 6 5 4 1 2 85 9 512
2017 First official language - French 72 9 7 4 4 1 3 85 8 288

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 19 8 2 1 0 2 89 3 522
2020 First official language - French 69 17 7 1 2 0 3 89 3 270
2019 First official language - English 58 24 10 3 5 0 0 83 7 492
2019 First official language - French 63 23 7 4 1 0 2 87 5 273
2018 First official language - English 54 30 11 3 3 0 0 84 6 449
2018 First official language - French 60 24 8 4 2 0 2 86 5 256
2017 First official language - English 52 29 10 4 3 0 2 83 7 510
2017 First official language - French 58 22 12 3 3 0 2 82 6 290

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 16 9 5 4 0 1 81 10 524
2020 First official language - French 69 14 6 3 5 0 2 85 9 273
2019 First official language - English 55 19 11 7 8 0 0 74 15 491
2019 First official language - French 62 19 8 5 3 0 2 83 9 271
2018 First official language - English 41 25 15 9 9 0 0 67 18 444
2018 First official language - French 58 19 7 9 5 0 2 78 15 257
2017 First official language - English 50 22 13 8 6 0 2 73 14 512
2017 First official language - French 58 18 9 7 6 0 2 78 13 288

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 13 5 2 1 0 18 90 4 524
2020 First official language - French 63 9 7 2 1 0 18 89 3 272
2019 First official language - English 59 11 6 2 2 0 20 88 5 487
2019 First official language - French 59 15 7 2 1 0 17 89 3 270
2018 First official language - English 52 14 7 2 1 0 23 86 4 447
2018 First official language - French 50 15 6 1 3 0 25 87 5 254
2017 First official language - English 52 15 7 1 1 0 24 88 3 511
2017 First official language - French 53 15 6 3 2 0 21 87 6 288

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 68 18 8 3 0 0 4 89 3 523
2020 First official language - French 73 15 7 0 1 0 4 92 1 274
2019 First official language - English 71 16 5 2 1 0 4 91 3 493
2019 First official language - French 77 12 4 2 1 0 5 93 3 272
2018 First official language - English 61 23 9 1 1 0 4 88 3 445
2018 First official language - French 65 15 8 2 1 0 8 88 4 254
2017 First official language - English 62 21 7 1 2 0 7 89 3 508
2017 First official language - French 69 15 5 2 1 0 8 91 3 288

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 70 16 6 3 2 0 2 89 5 524
2020 First official language - French 79 9 6 2 1 0 3 91 3 274
2019 First official language - English 73 11 5 2 6 1 2 86 9 492
2019 First official language - French 75 10 5 2 3 0 3 89 6 272
2018 First official language - English 70 14 5 5 3 0 4 87 8 448
2018 First official language - French 73 9 7 2 3 0 6 87 5 256
2017 First official language - English 70 10 6 4 6 0 4 83 10 512
2017 First official language - French 74 9 6 3 2 0 6 88 5 290

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 28 15 6 3 0 2 76 9 521
2020 First official language - French 49 28 14 5 2 0 1 78 7 273
2019 First official language - English 54 26 11 5 3 0 1 81 8 491
2019 First official language - French 54 26 9 5 3 0 3 82 8 273
2018 First official language - English 46 29 14 5 2 1 3 78 8 448
2018 First official language - French 50 25 12 4 4 0 4 80 8 256
2017 First official language - English 51 26 15 4 2 0 3 79 6 511
2017 First official language - French 56 24 12 4 2 0 3 82 6 290

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 38 24 8 4 1 0 64 12 523
2020 First official language - French 29 43 20 7 2 0 0 71 9 273

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 30 35 18 6 0 0 41 24 524
2020 First official language - French 13 33 36 13 6 0 0 45 18 273
2019 First official language - English 13 32 37 12 6 0 0 45 18 496
2019 First official language - French 12 36 35 14 3 0 0 49 17 274
2018 First official language - English 7 29 39 19 7 0 0 35 26 450
2018 First official language - French 9 31 41 14 6 0 0 39 20 257
2017 First official language - English 9 24 39 19 9 0 0 33 28 512
2017 First official language - French 9 28 40 15 8 0 1 37 23 290

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 22 39 17 5 0 0 22 39 524
2020 First official language - French 14 18 41 20 6 1 0 27 32 274
2019 First official language - English 11 18 41 20 10 0 0 30 29 491
2019 First official language - French 8 20 36 22 13 0 0 35 29 273
2018 First official language - English 16 23 35 18 7 0 0 25 39 446
2018 First official language - French 11 22 38 23 7 0 0 29 33 255
2017 First official language - English 14 24 39 17 6 0 0 23 38 510
2017 First official language - French 8 24 38 18 11 0 0 30 32 289

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 39 14 10 2 3 0 74 12 525
2020 First official language - French 40 40 13 4 2 1 0 82 6 274
2019 First official language - English 31 36 16 9 5 3 0 69 14 495
2019 First official language - French 31 41 17 6 2 4 0 74 8 273
2018 First official language - English 26 40 18 9 6 2 0 67 15 447
2018 First official language - French 31 42 13 7 2 4 0 77 10 254
2017 First official language - English 27 41 11 12 6 3 0 70 18 512
2017 First official language - French 26 44 13 8 5 4 0 73 14 290

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 34 16 10 5 3 0 68 16 523
2020 First official language - French 38 36 14 6 4 1 0 76 10 272

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 27 11 10 8 1 1 70 19 524
2020 First official language - French 46 24 15 9 6 1 0 70 15 274

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 26 11 4 3 1 0 81 7 522
2020 First official language - French 51 26 14 4 3 1 1 78 7 274

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 33 14 10 7 3 0 68 18 523
2020 First official language - French 32 35 18 9 4 1 0 68 14 273
2019 First official language - English 23 31 15 15 14 2 0 55 29 494
2019 First official language - French 26 35 21 12 5 2 0 62 16 275
2018 First official language - English 18 31 18 18 14 1 0 49 32 448
2018 First official language - French 18 40 19 14 7 2 0 59 21 255
2017 First official language - English 14 38 11 19 16 1 0 53 36 512
2017 First official language - French 21 35 18 15 10 1 0 56 26 288

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 36 5 9 2 0 0 85 10 522
2020 First official language - French 51 38 7 4 1 0 0 88 5 273

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 34 9 5 2 1 0 84 7 524
2020 First official language - French 50 37 8 3 2 0 0 88 4 273

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 33 20 7 3 2 2 70 10 518
2020 First official language - French 36 35 21 2 1 1 4 74 3 272

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 33 10 3 2 1 2 84 5 523
2020 First official language - French 48 34 12 3 1 2 1 84 3 273

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 76 15 3 0 0 3 2 97 0 521
2020 First official language - French 76 18 4 1 1 0 0 94 2 274

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 32 10 5 1 3 1 84 6 524
2020 First official language - French 53 33 8 4 0 2 1 88 4 272

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 26 8 6 3 0 0 82 9 519
2020 First official language - French 56 27 9 6 2 0 0 83 8 273

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 24 10 4 1 2 1 85 6 524
2020 First official language - French 59 27 8 3 2 0 1 87 5 274

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 49 9 13 7 0 0 70 20 180
2020 First official language - French 27 51 12 8 1 1 0 79 9 102
2019 First official language - English 22 48 14 9 4 1 3 72 14 155
2019 First official language - French 17 47 17 12 5 1 2 66 17 116

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 97 3 178
2020 First official language - French 94 6 102

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 32 17 22 12 1 1 48 35 173
2020 First official language - French 15 33 19 22 10 1 0 49 32 96
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 520
2020 First official language - French 9 91 272

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 519
2020 First official language - French 14 86 274
2019 First official language - English 19 81 495
2019 First official language - French 13 87 276
2017 First official language - English 20 80 512
2017 First official language - French 11 89 288
2014 First official language - English 17 83 500
2014 First official language - French 13 87 264

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 49 51 61
2020 First official language - French 33 67 39

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 76 24 62
2020 First official language - French 77 23 39
2019 First official language - English 76 24 87
2019 First official language - French 85 15 39
2017 First official language - English 79 21 105
2017 First official language - French 80 20 31
2014 First official language - English 73 27 85
2014 First official language - French 77 23 34

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 35 2 13 0 0 0 84 13 47
2020 First official language - French 52 38 7 3 0 0 0 90 3 30
2019 First official language - English 48 29 5 13 4 0 0 77 18 64
2019 First official language - French 53 37 0 6 4 0 0 90 10 33
2017 First official language - English 58 30 4 6 1 1 0 89 7 83
2017 First official language - French 42 38 8 12 0 0 0 80 12 25
2014 First official language - English 52 33 5 6 3 0 0 86 9 61
2014 First official language - French 62 27 4 7 0 0 0 89 7 26

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 27 8 5 2 2 2 84 8 524
2020 First official language - French 55 28 8 2 2 1 3 87 5 273
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 50 20 0 63 37 520
2020 First official language - French 26 57 17 0 69 31 274

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 31 69 151
2020 First official language - French 48 52 70

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 19 14 20 29 1 6 32 53 151
2020 First official language - French 16 23 15 20 21 0 4 41 43 70

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 11 8 26 44 1 4 18 74 151
2020 First official language - French 7 8 22 27 33 1 1 15 62 70

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 19 15 5 8 1 7 71 13 524
2020 First official language - French 38 18 16 13 6 1 7 62 21 274
2019 First official language - English 36 21 17 11 11 0 4 59 23 478
2019 First official language - French 29 16 19 13 13 1 8 50 29 274
2018 First official language - English 39 15 15 10 15 1 5 57 27 448
2018 First official language - French 28 16 16 12 17 1 9 50 32 257
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