2020 Public Service Employee Survey Results for Public Safety Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 39 4 17 0 0 4 77 18 23

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 74 4 4 4 4 4 4 86 10 23
2017 CR 66 31 3 0 0 0 0 97 0 29
2017 CR-04 46 45 9 0 0 0 0 91 0 11
2017 CR-05 78 22 0 0 0 0 0 100 0 18
2014 CR 50 38 4 8 0 0 0 88 8 26

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 22 48 9 13 4 0 4 73 18 23
2019 CR 43 30 9 13 4 0 0 74 17 23
2019 CR-05 38 38 8 8 8 0 0 77 15 13
2017 CR 48 41 3 3 3 0 0 90 7 29
2017 CR-04 36 45 9 0 9 0 0 82 9 11
2017 CR-05 56 39 0 6 0 0 0 94 6 18
2014 CR 38 35 8 15 4 0 0 73 19 26

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 30 30 17 13 4 0 4 64 18 23
2019 CR 22 30 22 22 4 0 0 52 26 23
2019 CR-05 31 23 23 15 8 0 0 54 23 13
2018 CR 22 57 0 13 9 0 0 78 22 23
2017 CR 28 45 10 14 3 0 0 72 17 29
2017 CR-04 18 46 18 18 0 0 0 64 18 11
2017 CR-05 33 45 6 11 6 0 0 78 17 18
2014 CR 31 35 19 8 8 0 0 65 15 26

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 32 5 14 5 0 5 76 19 22
2020 CR-05 55 18 0 18 9 0 0 73 27 11
2019 CR 39 39 17 4 0 0 0 78 4 23
2019 CR-05 46 38 15 0 0 0 0 85 0 13
2017 CR 48 38 7 7 0 0 0 86 7 29
2017 CR-04 18 64 9 9 0 0 0 82 9 11
2017 CR-05 67 22 6 6 0 0 0 89 6 18
2014 CR 38 38 8 8 8 0 0 77 15 26

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 52 22 13 0 9 0 4 77 9 23
2019 CR 43 30 17 9 0 0 0 74 9 23
2019 CR-05 38 38 23 0 0 0 0 77 0 13
2018 CR 35 52 9 4 0 0 0 87 4 23
2017 CR 52 41 3 3 0 0 0 93 3 29
2017 CR-04 55 45 0 0 0 0 0 100 0 11
2017 CR-05 50 39 6 6 0 0 0 89 6 18
2014 CR 42 23 15 4 12 0 4 68 16 26

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 26 17 4 9 0 4 68 14 23
2019 CR 35 39 17 9 0 0 0 74 9 23
2019 CR-05 38 46 15 0 0 0 0 85 0 13
2018 CR 22 48 22 9 0 0 0 70 9 23
2017 CR 17 48 7 24 3 0 0 65 28 29
2017 CR-04 9 55 9 27 0 0 0 64 27 11
2017 CR-05 22 44 6 22 6 0 0 67 28 18
2014 CR 15 42 12 15 15 0 0 58 31 26

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 30 48 9 4 4 0 4 82 9 23
2019 CR 30 26 26 13 4 0 0 57 17 23
2019 CR-05 38 8 38 8 8 0 0 46 15 13
2018 CR 35 35 9 17 4 0 0 70 22 23
2017 CR 31 38 17 10 3 0 0 69 14 29
2017 CR-04 27 27 18 18 9 0 0 54 27 11
2017 CR-05 33 44 17 6 0 0 0 78 6 18
2014 CR 23 42 19 4 12 0 0 65 15 26

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 48 4 9 0 0 4 86 9 23
2019 CR 29 48 5 19 0 0 0 76 19 21
2019 CR-05 33 50 8 8 0 0 0 83 8 12
2018 CR 30 30 26 13 0 0 0 61 13 23
2017 CR 21 48 14 17 0 0 0 69 17 29
2017 CR-04 18 36 18 27 0 0 0 55 27 11
2017 CR-05 22 56 11 11 0 0 0 78 11 18

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 26 17 9 0 0 4 73 9 23
2019 CR 36 45 9 5 5 0 0 82 9 22
2019 CR-05 42 42 17 0 0 0 0 83 0 12
2018 CR 22 57 17 4 0 0 0 78 4 23
2017 CR 38 34 21 3 3 0 0 72 7 29
2017 CR-04 27 54 9 9 0 0 0 82 9 11
2017 CR-05 44 22 28 0 6 0 0 67 6 18
2014 CR 27 50 15 4 4 0 0 77 8 26

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 39 13 9 0 0 4 77 9 23
2019 CR 30 26 26 13 4 0 0 57 17 23
2019 CR-05 38 23 23 8 8 0 0 62 15 13
2018 CR 39 35 17 9 0 0 0 74 9 23
2017 CR 28 45 10 17 0 0 0 72 17 29
2017 CR-04 18 46 9 27 0 0 0 64 27 11
2017 CR-05 33 45 11 11 0 0 0 78 11 18

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 30 13 0 4 0 4 82 5 23
2019 CR 52 17 30 0 0 0 0 70 0 23
2019 CR-05 54 15 31 0 0 0 0 69 0 13
2018 CR 43 30 26 0 0 0 0 74 0 23
2017 CR 38 38 17 3 3 0 0 76 7 29
2017 CR-04 36 54 0 0 9 0 0 91 9 11
2017 CR-05 39 28 28 6 0 0 0 67 6 18
2014 CR 58 35 0 0 8 0 0 92 8 26

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 17 48 17 13 0 0 4 68 14 23
2019 CR 26 43 22 9 0 0 0 70 9 23
2019 CR-05 38 31 23 8 0 0 0 69 8 13
2018 CR 17 48 22 13 0 0 0 65 13 23
2017 CR 24 45 7 21 3 0 0 69 24 29
2017 CR-04 27 36 0 27 9 0 0 64 36 11
2017 CR-05 22 50 11 17 0 0 0 72 17 18
2014 CR 23 31 27 12 8 0 0 54 19 26

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 30 17 13 0 0 4 68 14 23
2019 CR 26 35 26 9 4 0 0 61 13 23
2019 CR-05 38 23 31 8 0 0 0 62 8 13
2018 CR 23 50 18 9 0 0 0 73 9 22
2017 CR 41 21 14 10 14 0 0 62 24 29
2017 CR-04 27 18 9 18 27 0 0 46 45 11
2017 CR-05 50 22 17 6 6 0 0 72 11 18
2014 CR 27 42 19 4 8 0 0 69 12 26

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 32 50 9 5 0 0 5 86 5 22
2020 CR-04 36 36 9 9 0 0 9 80 10 11
2019 CR 30 39 26 4 0 0 0 70 4 23
2019 CR-05 38 31 31 0 0 0 0 69 0 13
2018 CR 26 52 9 9 4 0 0 78 13 23
2017 CR 38 48 3 7 3 0 0 86 10 29
2017 CR-04 46 27 0 18 9 0 0 73 27 11
2017 CR-05 33 61 6 0 0 0 0 94 0 18
2014 CR 27 46 12 8 8 0 0 73 15 26

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 35 13 4 0 0 4 82 5 23
2019 CR 43 30 22 4 0 0 0 74 4 23
2019 CR-05 54 15 23 8 0 0 0 69 8 13
2018 CR 43 22 26 4 4 0 0 65 9 23
2017 CR 38 28 24 3 7 0 0 65 10 29
2017 CR-04 36 36 18 0 9 0 0 73 9 11
2017 CR-05 39 22 28 6 6 0 0 61 11 18
2014 CR 23 38 23 4 12 0 0 62 15 26

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 22 22 0 4 0 4 73 5 23
2019 CR 48 39 13 0 0 0 0 87 0 23
2019 CR-05 46 46 8 0 0 0 0 92 0 13
2018 CR 26 30 30 0 13 0 0 57 13 23
2017 CR 38 34 10 14 3 0 0 72 17 29
2017 CR-04 36 45 9 9 0 0 0 82 9 11
2017 CR-05 39 28 11 17 6 0 0 67 22 18
2014 CR 23 42 27 0 0 4 4 71 0 26

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 9 17 30 30 9 0 4 41 27 23
2019 CR 4 30 48 9 4 4 0 14 36 23
2019 CR-05 8 31 46 0 8 8 0 8 42 13
2018 CR 5 41 41 14 0 0 0 14 45 22
2017 CR 7 10 59 7 14 0 3 21 18 29
2017 CR-04 9 9 45 18 18 0 0 36 18 11
2017 CR-05 6 11 67 0 11 0 6 12 18 18
2014 CR 4 35 46 12 4 0 0 15 38 26

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 0 9 30 22 26 4 9 55 10 23
2019 CR 0 39 22 22 13 4 0 36 41 23
2019 CR-05 0 38 8 38 15 0 0 54 38 13
2018 CR 5 36 27 14 9 5 5 25 45 22
2017 CR 14 24 35 10 14 3 0 25 39 29
2017 CR-04 9 18 46 18 9 0 0 27 27 11
2017 CR-05 17 28 28 6 17 6 0 24 47 18
2014 CR 19 23 35 15 8 0 0 23 42 26

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 5 14 23 27 14 5 14 50 22 22
2020 CR-05 9 18 27 36 9 0 0 45 27 11
2019 CR 4 22 17 30 13 4 9 50 30 23
2019 CR-05 0 8 15 46 23 8 0 75 8 13
2018 CR 5 23 27 23 5 5 14 33 33 22
2017 CR 14 14 21 17 17 7 10 42 33 29
2017 CR-04 18 9 27 0 9 18 18 14 43 11
2017 CR-05 11 17 17 28 22 0 6 53 29 18
2014 CR 4 46 23 12 8 0 8 21 54 26

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 5 14 23 27 27 0 5 57 19 22
2020 CR-04 0 0 18 27 45 0 9 80 0 11
2019 CR 4 4 26 30 30 0 4 64 9 23
2019 CR-05 8 8 15 38 31 0 0 69 15 13
2018 CR 5 9 45 18 14 5 5 35 15 22
2017 CR 7 14 29 29 14 0 7 46 23 28
2017 CR-04 9 0 36 36 9 0 9 50 10 11
2017 CR-05 6 24 24 24 18 0 6 44 31 17
2014 CR 8 27 35 23 4 0 4 28 36 26

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 5 9 27 41 14 0 5 57 14 22
2020 CR-05 9 9 36 45 0 0 0 45 18 11
2019 CR 13 17 17 9 30 9 4 45 35 23
2019 CR-05 15 15 23 0 38 8 0 42 33 13
2018 CR 9 23 45 18 0 0 5 19 33 22
2017 CR 24 21 31 14 7 0 3 21 46 29
2017 CR-04 9 18 64 9 0 0 0 9 27 11
2017 CR-05 33 22 11 17 11 0 6 29 59 18
2014 CR 12 46 27 8 8 0 0 15 58 26

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 13 9 26 30 13 0 9 48 24 23
2019 CR 26 35 13 9 9 9 0 19 67 23
2019 CR-05 38 23 8 8 15 8 0 25 67 13
2018 CR 9 41 23 9 5 9 5 16 58 22
2017 CR 35 24 17 14 7 0 3 21 61 29
2017 CR-04 27 27 36 9 0 0 0 9 54 11
2017 CR-05 39 22 6 17 11 0 6 29 65 18
2014 CR 19 15 50 4 8 0 4 12 36 26

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 0 4 26 35 22 4 9 65 5 23
2019 CR 9 9 39 17 17 9 0 38 19 23
2019 CR-05 8 8 31 23 23 8 0 50 17 13
2018 CR 5 27 32 9 18 5 5 30 35 22
2017 CR 10 28 24 10 17 7 3 31 42 29
2017 CR-04 9 9 54 9 9 9 0 20 20 11
2017 CR-05 11 39 6 11 22 6 6 37 56 18
2014 CR 12 12 62 8 8 0 0 15 23 26

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 4 35 26 26 4 0 4 32 41 23
2019 CR 4 26 35 17 13 0 4 32 32 23
2019 CR-05 0 15 54 15 15 0 0 31 15 13
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 27 41 18 0 0 9 5 79 0 22
2020 CR-04 27 36 18 0 0 9 9 78 0 11
2019 CR 39 26 9 9 4 13 0 75 15 23
2019 CR-05 38 23 15 0 8 15 0 73 9 13
2018 CR 9 39 39 0 0 9 4 55 0 23
2017 CR 28 41 17 7 0 7 0 74 7 29
2017 CR-04 9 45 18 18 0 9 0 60 20 11
2017 CR-05 39 39 17 0 0 6 0 82 0 18
2014 CR 15 35 15 12 15 8 0 54 29 26

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 36 5 14 5 0 5 76 19 22
2020 CR-04 36 36 9 9 0 0 9 80 10 11
2019 CR 52 35 0 9 4 0 0 87 13 23
2019 CR-05 62 31 0 8 0 0 0 92 8 13
2018 CR 48 22 9 13 4 4 0 73 18 23
2017 CR 38 28 14 21 0 0 0 65 21 29
2017 CR-04 18 18 18 46 0 0 0 36 46 11
2017 CR-05 50 33 11 6 0 0 0 83 6 18
2014 CR 27 23 27 8 15 0 0 50 23 26

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 24 5 5 5 0 5 85 10 21
2020 CR-04 64 18 9 0 0 0 9 90 0 11
2019 CR 65 26 0 4 4 0 0 91 9 23
2019 CR-05 62 23 0 8 8 0 0 85 15 13
2018 CR 39 48 9 4 0 0 0 87 4 23
2017 CR 52 28 17 3 0 0 0 79 3 29
2017 CR-04 46 36 18 0 0 0 0 82 0 11
2017 CR-05 56 22 17 6 0 0 0 78 6 18
2014 CR 23 35 19 12 12 0 0 58 23 26

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 32 41 14 5 0 5 5 80 5 22
2020 CR-04 36 45 9 0 0 0 9 90 0 11
2019 CR 35 43 17 4 0 0 0 78 4 23
2019 CR-05 54 23 23 0 0 0 0 77 0 13
2018 CR 22 65 4 4 0 0 4 91 5 23

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 14 9 0 5 14 9 82 6 22
2020 CR-04 55 9 9 0 0 9 18 88 0 11
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 26 22 22 9 4 0 17 58 16 23
2019 CR 17 26 17 9 4 9 17 59 18 23
2019 CR-05 31 15 23 8 0 0 23 60 10 13

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 26 13 9 0 0 4 77 9 23
2019 CR 35 22 9 22 4 0 9 62 29 23
2019 CR-05 38 31 8 8 8 0 8 75 17 13
2018 CR 30 57 9 0 4 0 0 87 4 23
2017 CR 28 52 10 10 0 0 0 79 10 29
2017 CR-04 18 54 9 18 0 0 0 73 18 11
2017 CR-05 33 50 11 6 0 0 0 83 6 18
2014 CR 42 38 12 8 0 0 0 81 8 26

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 30 13 9 0 0 4 77 9 23

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 39 9 9 0 0 4 82 9 23
2019 CR 39 30 4 17 0 0 9 76 19 23
2019 CR-05 38 38 0 8 0 0 15 91 9 13
2018 CR 35 43 13 4 4 0 0 78 9 23
2017 CR 28 48 14 10 0 0 0 76 10 29
2017 CR-04 27 36 27 9 0 0 0 64 9 11
2017 CR-05 28 56 6 11 0 0 0 83 11 18
2014 CR 35 46 8 8 4 0 0 81 12 26

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 36 64 22
2020 CR-05 27 73 11

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 26 9 0 4 0 4 86 5 23

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 65 22 9 0 0 0 4 91 0 23
2019 CR 55 23 23 0 0 0 0 77 0 22
2019 CR-05 58 17 25 0 0 0 0 75 0 12
2018 CR 48 26 13 9 0 4 0 77 9 23
2017 CR 48 31 10 10 0 0 0 79 10 29
2017 CR-04 36 27 9 27 0 0 0 64 27 11
2017 CR-05 56 33 11 0 0 0 0 89 0 18
2014 CR 27 38 19 4 12 0 0 65 15 26
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 30 13 0 4 9 4 80 5 23
2019 CR 35 43 0 0 4 13 4 95 5 23
2019 CR-05 23 38 0 0 8 23 8 89 11 13
2018 CR 26 26 30 9 4 4 0 55 14 23
2017 CR 21 52 14 3 7 3 0 75 11 29
2017 CR-04 0 64 9 0 18 9 0 70 20 11
2017 CR-05 33 44 17 6 0 0 0 78 6 18
2014 CR 15 38 19 12 15 0 0 54 27 26

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 30 22 0 4 0 4 73 5 23
2019 CR 43 39 4 9 4 0 0 83 13 23
2019 CR-05 38 46 8 0 8 0 0 85 8 13
2018 CR 26 30 22 17 0 4 0 59 18 23
2017 CR 21 38 24 10 7 0 0 59 17 29
2017 CR-04 0 54 9 18 18 0 0 54 36 11
2017 CR-05 33 28 33 6 0 0 0 61 6 18
2014 CR 15 31 27 12 15 0 0 46 27 26

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 22 17 0 0 13 4 79 0 23
2019 CR 32 32 14 5 9 9 0 70 15 22
2019 CR-05 42 33 8 0 8 8 0 82 9 12
2018 CR 22 22 30 9 0 17 0 53 11 23
2017 CR 17 35 24 14 7 3 0 54 21 29
2017 CR-04 0 36 36 0 18 9 0 40 20 11
2017 CR-05 28 33 17 22 0 0 0 61 22 18
2014 CR 8 35 27 12 12 8 0 46 25 26

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 17 22 9 0 0 4 68 9 23
2019 CR 39 22 4 26 9 0 0 61 35 23
2019 CR-05 38 31 8 23 0 0 0 69 23 13
2018 CR 17 30 13 30 0 9 0 52 33 23
2017 CR 14 31 17 31 4 3 0 46 36 29
2017 CR-04 0 27 27 27 9 9 0 30 40 11
2017 CR-05 22 33 11 33 0 0 0 56 33 18
2014 CR 4 42 23 8 15 8 0 50 25 26

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 65 17 4 0 4 0 9 90 5 23
2019 CR 61 22 4 4 0 9 0 90 5 23
2019 CR-05 69 15 0 0 0 15 0 100 0 13
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 35 9 13 0 0 4 77 14 23
2019 CR 39 30 13 17 0 0 0 70 17 23
2019 CR-05 38 38 15 8 0 0 0 77 8 13
2018 CR 26 43 17 9 4 0 0 70 13 23
2017 CR 14 69 3 10 4 0 0 83 14 29
2017 CR-04 0 64 9 18 9 0 0 64 27 11
2017 CR-05 22 72 0 6 0 0 0 94 6 18
2014 CR 27 42 15 15 0 0 0 69 15 26

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 26 57 4 4 0 4 4 90 5 23
2019 CR 22 30 22 17 0 9 0 57 19 23
2019 CR-05 31 31 23 8 0 8 0 67 8 13

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 26 35 13 9 0 9 9 74 11 23
2019 CR 35 39 4 17 4 0 0 74 22 23
2019 CR-05 46 31 8 15 0 0 0 77 15 13
2018 CR 30 35 26 9 0 0 0 65 9 23
2017 CR 17 55 10 10 4 3 0 75 14 29
2017 CR-04 9 54 0 18 9 9 0 70 30 11
2017 CR-05 22 56 17 6 0 0 0 78 6 18
2014 CR 19 42 23 4 8 4 0 64 12 26

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 22 17 4 0 4 4 76 5 23
2019 CR 39 30 22 9 0 0 0 70 9 23
2019 CR-05 46 31 23 0 0 0 0 77 0 13
2018 CR 30 48 17 0 0 4 0 82 0 23

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 17 13 39 4 13 9 4 35 20 23
2019 CR 26 22 13 4 4 17 13 69 13 23
2019 CR-05 38 23 23 0 0 8 8 73 0 13
2018 CR 22 30 9 22 4 9 4 60 30 23
2017 CR 17 24 17 21 3 10 7 50 29 29
2017 CR-04 9 27 9 18 0 27 9 57 29 11
2017 CR-05 22 22 22 22 6 0 6 47 29 18
2014 CR 4 35 27 12 15 8 0 42 29 26

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 9 22 17 13 0 4 45 32 23
2019 CR 22 26 17 13 17 4 0 50 32 23
2019 CR-05 31 15 23 23 8 0 0 46 31 13
2018 CR 36 14 23 9 14 5 0 52 24 22
2017 CR 24 28 17 14 10 7 0 56 26 29
2017 CR-04 18 18 27 9 18 9 0 40 30 11
2017 CR-05 28 33 11 17 6 6 0 65 24 18
2014 CR 15 38 15 8 19 4 0 56 28 26

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 26 13 17 13 22 4 4 43 38 23
2019 CR 13 26 17 9 22 4 9 45 35 23
2019 CR-05 23 15 23 15 15 0 8 42 33 13
2018 CR 26 9 9 13 26 13 4 42 47 23
2017 CR 17 24 14 17 24 3 0 43 43 29
2017 CR-04 9 18 18 27 27 0 0 27 54 11
2017 CR-05 22 28 11 11 22 6 0 53 35 18
2014 CR 15 19 8 8 46 0 4 36 56 26

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 26 17 4 0 0 4 77 5 23
2019 CR 57 22 17 4 0 0 0 78 4 23
2019 CR-05 62 15 23 0 0 0 0 77 0 13

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 18 18 9 9 0 5 62 19 22
2020 CR-04 45 9 18 0 18 0 9 60 20 11
2019 CR 30 13 22 22 4 9 0 48 29 23
2019 CR-05 38 23 15 23 0 0 0 62 23 13

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 74 13 9 0 0 0 4 91 0 23
2019 CR 70 4 22 0 0 4 0 77 0 23
2019 CR-05 77 0 15 0 0 8 0 83 0 13

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 70 13 9 4 0 0 4 86 5 23
2019 CR 52 22 9 0 4 4 9 85 5 23
2019 CR-05 62 15 8 0 0 8 8 91 0 13

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 13 48 26 9 0 0 4 64 9 23
2019 CR 22 35 22 17 0 4 0 59 18 23
2019 CR-05 31 23 31 8 0 8 0 58 8 13
2018 CR 17 35 35 0 4 9 0 57 5 23
2017 CR 17 38 24 17 0 3 0 57 18 29
2017 CR-04 9 46 9 27 0 9 0 60 30 11
2017 CR-05 22 33 33 11 0 0 0 55 11 18

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 32 41 18 5 0 0 5 76 5 22
2020 CR-04 27 55 9 0 0 0 9 90 0 11
2019 CR 59 18 14 5 5 0 0 77 9 22
2019 CR-05 69 15 8 8 0 0 0 85 8 13
2018 CR 35 39 13 4 0 9 0 81 5 23
2017 CR 41 52 4 4 0 0 0 93 4 27
2017 CR-04 27 64 0 9 0 0 0 91 9 11
2017 CR-05 50 44 6 0 0 0 0 94 0 16
2014 CR 23 50 15 0 12 0 0 73 12 26

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 30 39 13 9 0 4 4 76 10 23
2019 CR 61 17 17 0 4 0 0 78 4 23
2019 CR-05 69 15 15 0 0 0 0 85 0 13
2018 CR 41 32 14 9 0 5 0 76 10 22
2017 CR 41 34 17 3 0 4 0 79 4 29
2017 CR-04 18 54 9 9 0 9 0 80 10 11
2017 CR-05 56 22 22 0 0 0 0 78 0 18
2014 CR 27 50 12 8 4 0 0 77 12 26

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 30 22 22 4 4 13 4 63 11 23

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 30 35 13 4 4 9 4 75 10 23

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 39 13 0 0 0 4 86 0 23
2019 CR 52 30 13 4 0 0 0 83 4 23
2019 CR-05 62 23 15 0 0 0 0 85 0 13
2018 CR 43 48 0 9 0 0 0 91 9 23
2017 CR 45 45 7 3 0 0 0 90 3 29
2017 CR-04 36 54 9 0 0 0 0 91 0 11
2017 CR-05 50 39 6 6 0 0 0 89 6 18
2014 CR 23 46 15 8 8 0 0 69 15 26

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 26 22 4 0 0 4 73 5 23
2019 CR 35 35 22 9 0 0 0 70 9 23
2019 CR-05 38 31 23 8 0 0 0 69 8 13
2018 CR 30 30 26 13 0 0 0 61 13 23
2017 CR 31 21 35 10 3 0 0 52 14 29
2017 CR-04 27 36 18 18 0 0 0 64 18 11
2017 CR-05 33 11 45 6 6 0 0 44 11 18
2014 CR 15 35 27 15 8 0 0 50 23 26

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 26 22 4 0 4 4 71 5 23
2019 CR 35 35 22 4 0 4 0 73 5 23
2019 CR-05 38 38 23 0 0 0 0 77 0 13
2018 CR 30 39 22 9 0 0 0 70 9 23
2017 CR 24 21 45 10 0 0 0 45 10 29
2017 CR-04 18 36 36 9 0 0 0 55 9 11
2017 CR-05 28 11 50 11 0 0 0 39 11 18
2014 CR 15 42 19 15 8 0 0 58 23 26

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 22 22 0 4 4 4 71 5 23
2019 CR 26 26 26 13 4 4 0 55 18 23
2019 CR-05 38 8 38 15 0 0 0 46 15 13
2018 CR 27 36 5 14 14 5 0 67 29 22
2017 CR 28 7 17 28 10 10 0 38 42 29
2017 CR-04 27 18 0 36 9 9 0 50 50 11
2017 CR-05 28 0 28 22 11 11 0 31 37 18
2014 CR 8 35 15 23 12 4 4 46 37 26
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 CR 13 35 52 23
2019 CR 35 22 43 23
2019 CR-05 31 23 46 13
2018 CR 39 30 30 23
2017 CR 45 21 35 29
2017 CR-04 36 27 36 11
2017 CR-05 50 17 33 18
2014 CR 46 23 31 26

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 CR 0 15 77 0 8 0 13
2014 CR 0 17 67 0 9999 17 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 23
2018 CR 22 78 23

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 13 22 22 4 0 26 13 57 7 23
2019 CR 17 26 4 0 0 43 9 91 0 23
2019 CR-05 23 15 8 0 0 46 8 83 0 13
2018 CR 9 35 22 13 0 17 4 56 17 23
2017 CR 17 21 38 7 0 17 0 46 8 29
2017 CR-04 0 36 27 18 0 18 0 44 22 11
2017 CR-05 28 11 45 0 0 17 0 47 0 18
2014 CR 12 31 23 4 8 15 8 55 15 26

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 30 30 17 0 0 17 4 78 0 23
2019 CR 43 48 9 0 0 0 0 91 0 23
2019 CR-05 54 38 8 0 0 0 0 92 0 13
2018 CR 35 39 17 4 0 4 0 77 5 23
2017 CR 34 34 31 0 0 0 0 69 0 29
2017 CR-04 18 54 27 0 0 0 0 73 0 11
2017 CR-05 44 22 33 0 0 0 0 67 0 18
2014 CR 19 54 19 4 4 0 0 73 8 26
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 23
2018 CR 0 100 23

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 22 22 22 0 0 22 13 67 0 23
2019 CR 30 26 9 0 0 26 9 87 0 23
2019 CR-05 38 15 8 0 0 31 8 88 0 13
2018 CR 13 35 26 4 0 22 0 61 6 23
2017 CR 21 31 24 3 0 17 3 65 4 29
2017 CR-04 0 54 9 9 0 27 0 75 13 11
2017 CR-05 33 17 33 0 0 11 6 60 0 18
2014 CR 12 35 23 0 8 15 8 60 10 26

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 30 30 13 0 4 17 4 78 6 23
2019 CR 43 30 17 4 0 4 0 77 5 23
2019 CR-05 54 8 31 0 0 8 0 67 0 13
2018 CR 26 39 22 4 0 9 0 71 5 23
2017 CR 38 34 14 3 0 10 0 81 4 29
2017 CR-04 9 64 0 9 0 18 0 89 11 11
2017 CR-05 56 17 22 0 0 6 0 76 0 18
2014 CR 31 35 27 0 4 4 0 68 4 26
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 5 32 27 9 23 0 5 38 33 22
2020 CR-05 9 27 18 18 27 0 0 36 45 11

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 22 30 22 9 13 0 4 55 23 23
2019 CR 22 35 22 9 13 0 0 57 22 23
2019 CR-05 31 23 31 8 8 0 0 54 15 13
2018 CR 14 36 14 23 9 0 5 52 33 22
2017 CR 14 34 17 14 17 0 3 50 32 29
2017 CR-04 18 27 18 9 18 0 9 50 30 11
2017 CR-05 11 39 17 17 17 0 0 50 33 18

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 9 52 17 4 13 0 4 64 18 23
2019 CR 35 17 35 9 4 0 0 52 13 23
2019 CR-05 31 15 31 15 8 0 0 46 23 13
2018 CR 9 14 41 18 18 0 0 23 36 22
2017 CR 24 24 24 10 17 0 0 48 28 29
2017 CR-04 9 36 36 9 9 0 0 46 18 11
2017 CR-05 33 17 17 11 22 0 0 50 33 18

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 22 43 22 9 0 0 4 68 9 23
2019 CR 48 13 17 9 9 0 4 64 18 23
2019 CR-05 38 15 15 15 8 0 8 58 25 13
2018 CR 9 32 32 9 18 0 0 41 27 22
2017 CR 31 21 38 3 7 0 0 52 10 29
2017 CR-04 18 27 36 9 9 0 0 46 18 11
2017 CR-05 39 17 39 0 6 0 0 56 6 18

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 22 30 22 17 4 0 4 55 23 23
2019 CR 30 22 13 22 13 0 0 52 35 23
2019 CR-05 23 31 0 23 23 0 0 54 46 13
2018 CR 13 13 22 26 22 4 0 27 50 23
2017 CR 21 7 24 28 21 0 0 28 48 29
2017 CR-04 18 9 27 27 18 0 0 27 45 11
2017 CR-05 22 6 22 28 22 0 0 28 50 18

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 65 4 17 0 4 0 9 76 5 23
2019 CR 61 17 9 9 0 0 4 82 9 23
2019 CR-05 69 8 8 8 0 0 8 83 8 13
2018 CR 36 23 18 5 9 0 9 65 15 22
2017 CR 38 24 14 7 3 0 14 72 12 29
2017 CR-04 27 18 9 9 0 0 36 72 14 11
2017 CR-05 45 28 17 6 6 0 0 72 11 18

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 43 13 0 4 0 4 82 5 23
2019 CR 41 14 18 18 9 0 0 55 27 22
2019 CR-05 42 8 25 8 17 0 0 50 25 12
2018 CR 35 13 26 9 9 4 4 52 19 23
2017 CR 31 21 34 14 0 0 0 52 14 29
2017 CR-04 18 27 54 0 0 0 0 46 0 11
2017 CR-05 39 17 22 22 0 0 0 55 22 18

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 13 39 13 13 9 4 9 60 25 23

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 30 4 13 4 0 9 76 19 23
2019 CR 35 26 26 9 0 4 0 64 9 23
2019 CR-05 54 15 15 8 0 8 0 75 8 13
2018 CR 35 22 22 0 4 4 13 68 5 23
2017 CR 41 14 24 14 3 0 3 57 18 29
2017 CR-04 0 36 27 18 9 0 9 40 30 11
2017 CR-05 67 0 22 11 0 0 0 67 11 18

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 22 43 22 9 0 0 4 68 9 23
2019 CR 35 39 13 9 4 0 0 74 13 23
2019 CR-05 38 46 0 8 8 0 0 85 15 13
2018 CR 26 26 30 17 0 0 0 52 17 23
2017 CR 28 24 34 3 10 0 0 52 14 29
2017 CR-04 18 27 36 9 9 0 0 46 18 11
2017 CR-05 33 22 33 0 11 0 0 56 11 18

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 26 43 17 4 4 0 4 73 9 23
2019 CR 35 22 13 13 17 0 0 57 30 23
2019 CR-05 46 15 8 8 23 0 0 62 31 13
2018 CR 30 26 30 9 4 0 0 57 13 23
2017 CR 31 21 38 7 3 0 0 52 10 29
2017 CR-04 9 27 55 0 9 0 0 36 9 11
2017 CR-05 44 17 28 11 0 0 0 61 11 18

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 26 17 9 4 0 9 67 14 23
2019 CR 39 17 26 9 4 4 0 59 14 23
2019 CR-05 46 8 15 15 8 8 0 58 25 13

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 13 35 22 22 0 0 9 52 24 23

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 22 35 26 9 0 0 9 62 10 23
2019 CR 30 26 26 17 0 0 0 57 17 23
2019 CR-05 31 31 15 23 0 0 0 62 23 13
2018 CR 35 26 17 9 13 0 0 61 22 23
2017 CR 41 28 24 3 3 0 0 69 7 29
2017 CR-04 18 36 45 0 0 0 0 55 0 11
2017 CR-05 56 22 11 6 6 0 0 78 11 18

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 26 22 4 4 0 4 68 9 23
2019 CR 43 39 9 4 4 0 0 83 9 23
2019 CR-05 46 46 0 0 8 0 0 92 8 13
2018 CR 41 41 14 0 5 0 0 82 5 22
2017 CR 55 31 7 0 3 0 3 89 4 29
2017 CR-04 36 45 9 0 9 0 0 82 9 11
2017 CR-05 67 22 6 0 0 0 6 94 0 18

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 22 35 17 9 13 0 4 59 23 23

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 30 13 0 4 0 4 82 5 23
2019 CR 57 17 13 4 0 0 9 81 5 23
2019 CR-05 69 23 0 0 0 0 8 100 0 13
2018 CR 43 26 17 4 4 0 4 73 9 23

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 78 4 9 0 0 0 9 90 0 23
2019 CR 65 17 0 4 9 4 0 86 14 23
2019 CR-05 62 8 0 8 15 8 0 75 25 13
2018 CR 65 13 9 0 9 0 4 82 9 23
2017 CR 69 3 10 0 7 3 7 81 8 29
2017 CR-04 64 0 9 0 18 9 0 70 20 11
2017 CR-05 72 6 11 0 0 0 11 88 0 18

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 67 14 14 0 0 0 5 85 0 21
2020 CR-05 73 18 9 0 0 0 0 91 0 11
2019 CR 61 17 13 4 4 0 0 78 9 23
2019 CR-05 62 8 15 8 8 0 0 69 15 13
2018 CR 48 26 13 9 0 0 4 77 9 23
2017 CR 35 21 21 14 0 3 7 62 15 29
2017 CR-04 27 27 27 9 0 9 0 60 10 11
2017 CR-05 39 17 17 17 0 0 11 63 19 18

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 61 13 13 4 0 0 9 81 5 23
2019 CR 67 14 0 14 5 0 0 81 19 21
2019 CR-05 64 0 0 27 9 0 0 64 36 11
2018 CR 57 17 13 4 4 0 4 77 9 23
2017 CR 48 21 7 14 0 0 10 77 15 29
2017 CR-04 27 27 18 18 0 0 9 60 20 11
2017 CR-05 61 17 0 11 0 0 11 88 12 18

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 61 4 4 4 0 0 26 88 6 23
2019 CR 61 4 4 0 0 0 30 94 0 23
2019 CR-05 69 0 0 0 0 0 31 100 0 13
2018 CR 68 5 0 0 0 0 27 100 0 22
2017 CR 48 10 7 7 0 0 28 81 10 29
2017 CR-04 27 18 0 9 0 0 45 83 17 11
2017 CR-05 61 6 11 6 0 0 17 80 7 18

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 70 17 4 0 0 0 9 95 0 23
2019 CR 78 4 4 0 4 0 9 90 5 23
2019 CR-05 85 0 8 0 8 0 0 85 8 13
2018 CR 65 13 9 0 0 0 13 90 0 23
2017 CR 52 17 14 0 0 0 17 83 0 29
2017 CR-04 36 27 18 0 0 0 18 78 0 11
2017 CR-05 61 11 11 0 0 0 17 87 0 18

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 17 13 0 13 0 9 71 14 23
2019 CR 65 4 17 4 9 0 0 70 13 23
2019 CR-05 62 8 15 8 8 0 0 69 15 13
2018 CR 48 13 4 22 4 0 9 67 29 23
2017 CR 59 7 10 7 7 0 10 73 15 29
2017 CR-04 55 9 9 9 0 0 18 78 11 11
2017 CR-05 61 6 11 6 11 0 6 71 18 18

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 26 17 9 0 0 9 71 10 23
2019 CR 39 30 17 4 9 0 0 70 13 23
2019 CR-05 54 23 8 0 15 0 0 77 15 13
2018 CR 35 26 4 13 13 0 9 67 29 23
2017 CR 38 28 17 14 0 0 3 68 14 29
2017 CR-04 27 36 18 18 0 0 0 64 18 11
2017 CR-05 44 22 17 11 0 0 6 71 12 18

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 43 19 5 5 0 0 71 10 21
2020 CR-05 27 45 18 9 0 0 0 73 9 11

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 14 50 23 5 5 0 5 67 10 22
2020 CR-05 0 64 18 9 9 0 0 64 18 11
2019 CR 13 39 39 9 0 0 0 52 9 23
2019 CR-05 15 38 31 15 0 0 0 54 15 13
2018 CR 9 43 35 13 0 0 0 52 13 23
2017 CR 14 34 31 14 3 0 3 50 18 29
2017 CR-04 18 54 9 18 0 0 0 73 18 11
2017 CR-05 11 22 45 11 6 0 6 35 18 18

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 4 9 39 43 0 0 4 45 14 23
2019 CR 5 9 59 9 18 0 0 27 14 22
2019 CR-05 8 0 54 8 31 0 0 38 8 13
2018 CR 14 23 27 14 23 0 0 36 36 22
2017 CR 7 28 34 17 10 0 4 29 36 29
2017 CR-04 0 36 27 18 9 0 9 30 40 11
2017 CR-05 11 22 39 17 11 0 0 28 33 18

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 26 35 22 4 0 9 4 70 5 23
2019 CR 30 48 13 4 4 0 0 78 9 23
2019 CR-05 31 54 15 0 0 0 0 85 0 13
2018 CR 30 39 22 4 0 4 0 73 5 23
2017 CR 28 45 21 3 0 4 0 75 4 29
2017 CR-04 18 36 27 9 0 9 0 60 10 11
2017 CR-05 33 50 17 0 0 0 0 83 0 18

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 26 22 4 0 9 4 70 5 23

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 30 39 4 13 9 0 4 73 23 23

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 35 13 9 0 0 4 77 9 23

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 30 22 0 0 4 4 76 0 23
2019 CR 32 36 18 14 0 0 0 68 14 22
2019 CR-05 50 25 17 8 0 0 0 75 8 12
2018 CR 26 43 13 17 0 0 0 70 17 23
2017 CR 24 45 14 10 7 0 0 69 17 29
2017 CR-04 9 54 27 9 0 0 0 64 9 11
2017 CR-05 33 39 6 11 11 0 0 72 22 18

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 50 5 0 0 0 5 95 0 22
2020 CR-05 45 45 9 0 0 0 0 91 0 11

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 32 5 9 0 0 5 86 10 22
2020 CR-05 55 18 9 18 0 0 0 73 18 11

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 32 36 18 5 0 5 5 75 5 22
2020 CR-05 36 27 27 9 0 0 0 64 9 11

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 27 9 5 0 0 5 86 5 22
2020 CR-05 64 9 18 9 0 0 0 73 9 11

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 64 18 0 5 0 5 9 95 5 22
2020 CR-05 82 18 0 0 0 0 0 100 0 11

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 36 9 5 0 5 5 85 5 22
2020 CR-05 36 27 18 9 0 9 0 70 10 11

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 36 14 5 0 0 5 81 5 22
2020 CR-05 36 27 27 9 0 0 0 64 9 11

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 32 9 5 5 0 5 81 10 22
2020 CR-05 36 36 9 9 9 0 0 73 18 11
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 13 87 23

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 35 65 23
2019 CR 26 74 23
2019 CR-05 23 77 13
2017 CR 24 76 29
2014 CR 27 73 26

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 43 0 0 4 0 4 95 5 23
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 33 52 14 0 61 39 21
2020 CR-05 45 36 18 0 44 56 11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 32 0 14 0 0 18 83 17 22
2020 CR-05 55 36 0 0 0 0 9 100 0 11
2019 CR 43 22 9 4 9 4 9 75 15 23
2019 CR-05 54 15 8 0 8 8 8 82 9 13
2018 CR 39 13 9 0 22 0 17 63 26 23
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