2020 Public Service Employee Survey Results for Public Safety Canada by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 49 5 15 3 0 0 78 17 752
2020 Term 50 43 4 4 0 0 0 93 4 28

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 73 17 4 3 2 0 1 91 5 748
2020 Term 89 4 3 0 0 0 4 96 0 28
2017 Indeterminate (permanent) 68 22 5 2 1 1 1 91 3 742
2017 Term 78 9 9 0 5 0 0 86 5 22
2017 Casual 74 20 6 0 0 0 0 94 0 15
2017 Student 81 13 0 0 5 0 0 95 5 19
2014 Indeterminate (permanent) 66 23 5 3 2 1 1 90 5 722
2014 Term 77 23 0 0 0 0 0 100 0 13
2014 Casual 67 25 7 0 0 0 0 93 0 12
2014 Student 89 11 0 0 0 0 0 100 0 18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 38 10 13 4 0 0 73 17 753
2020 Term 42 58 0 0 0 0 0 100 0 28
2019 Indeterminate (permanent) 47 32 5 9 7 0 0 79 16 687
2019 Term 40 46 2 7 5 0 0 86 12 44
2019 Casual 65 20 4 7 4 0 0 86 11 26
2019 Student 38 31 0 15 15 0 0 69 31 13
2017 Indeterminate (permanent) 41 37 7 10 5 0 0 78 15 741
2017 Term 45 13 9 5 22 0 6 62 28 22
2017 Casual 69 18 0 6 6 0 0 88 12 15
2017 Student 65 30 0 0 5 0 0 95 5 19
2014 Indeterminate (permanent) 44 32 7 10 7 0 0 76 17 722
2014 Term 54 38 0 8 0 0 0 92 8 13
2014 Casual 59 16 8 17 0 0 0 75 17 12
2014 Student 51 38 0 11 0 0 0 89 11 18

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 37 15 10 6 0 1 69 16 746
2020 Term 27 56 3 7 2 0 4 86 10 28
2019 Indeterminate (permanent) 30 37 12 14 7 0 0 67 21 682
2019 Term 23 39 16 16 7 0 0 62 23 44
2019 Casual 28 44 8 17 3 0 0 71 21 27
2019 Student 25 42 25 0 8 0 0 67 8 12
2018 Indeterminate (permanent) 24 43 10 16 7 0 0 67 22 645
2017 Indeterminate (permanent) 26 40 12 14 9 0 0 66 22 743
2017 Term 22 32 9 10 22 0 4 57 34 22
2017 Casual 49 20 6 19 6 0 0 69 25 15
2017 Student 33 62 0 5 0 0 0 95 5 19
2014 Indeterminate (permanent) 23 37 12 18 9 0 1 61 27 722
2014 Term 23 39 15 15 8 0 0 62 23 13
2014 Casual 50 24 0 17 8 0 0 75 25 12
2014 Student 34 50 0 11 5 0 0 84 16 18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 38 10 7 3 1 1 80 10 744
2020 Term 66 28 4 2 0 0 0 94 2 28
2019 Indeterminate (permanent) 46 35 9 7 2 0 0 82 9 688
2019 Term 41 41 9 7 0 2 0 83 7 44
2019 Casual 44 47 4 4 0 0 0 92 4 27
2019 Student 62 15 15 0 8 0 0 77 8 13
2017 Indeterminate (permanent) 45 40 6 6 3 0 0 85 9 741
2017 Term 50 9 4 18 18 0 0 60 36 22
2017 Casual 62 26 0 12 0 0 0 88 12 15
2017 Student 62 33 5 0 0 0 0 95 0 19
2014 Indeterminate (permanent) 42 36 10 7 4 1 0 79 11 721
2014 Term 46 38 15 0 0 0 0 85 0 13
2014 Casual 50 50 0 0 0 0 0 100 0 12
2014 Student 57 22 22 0 0 0 0 78 0 18

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 30 9 12 5 1 1 74 17 750
2020 Term 72 15 13 0 0 0 0 87 0 28
2019 Indeterminate (permanent) 48 30 10 8 5 0 0 78 13 684
2019 Term 52 37 5 2 4 0 0 89 6 44
2019 Casual 66 18 8 8 0 0 0 84 8 27
2019 Student 54 38 0 0 8 0 0 92 8 13
2018 Indeterminate (permanent) 39 33 11 11 6 0 0 72 17 643
2017 Indeterminate (permanent) 40 33 8 11 9 0 0 73 19 744
2017 Term 36 19 13 18 13 0 0 55 32 22
2017 Casual 69 12 0 19 0 0 0 81 19 15
2017 Student 43 22 22 5 0 8 0 71 6 19
2014 Indeterminate (permanent) 31 34 11 12 11 0 0 66 23 721
2014 Term 46 31 0 0 23 0 0 77 23 13
2014 Casual 67 25 7 0 0 0 0 93 0 12
2014 Student 40 38 22 0 0 0 0 78 0 18

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 38 11 8 4 0 0 77 11 752
2020 Term 56 40 0 4 0 0 0 96 4 28
2019 Indeterminate (permanent) 43 34 11 8 4 0 0 76 12 685
2019 Term 29 47 16 2 7 0 0 75 9 44
2019 Casual 52 29 16 3 0 0 0 81 3 27
2019 Student 46 38 8 8 0 0 0 85 8 13
2018 Indeterminate (permanent) 32 43 11 9 5 0 0 75 14 642
2017 Indeterminate (permanent) 31 44 9 10 6 0 0 76 15 743
2017 Term 14 40 14 23 9 0 0 54 32 22
2017 Casual 31 57 0 12 0 0 0 88 12 15
2017 Student 27 57 11 5 0 0 0 84 5 19
2014 Indeterminate (permanent) 27 39 11 13 10 0 0 66 23 722
2014 Term 39 23 15 8 15 0 0 62 23 13
2014 Casual 50 25 24 0 0 0 0 76 0 12
2014 Student 34 45 16 5 0 0 0 78 5 18

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 37 12 10 5 0 0 74 14 752
2020 Term 60 38 0 0 2 0 0 98 2 28
2019 Indeterminate (permanent) 36 35 12 10 7 0 0 71 16 688
2019 Term 40 37 17 2 2 0 2 79 4 44
2019 Casual 51 22 16 8 3 0 0 73 11 27
2019 Student 62 15 8 0 15 0 0 77 15 13
2018 Indeterminate (permanent) 28 33 13 15 10 0 0 62 25 646
2017 Indeterminate (permanent) 30 36 13 13 8 0 0 66 21 744
2017 Term 22 42 4 13 18 0 0 64 32 22
2017 Casual 69 13 0 12 6 0 0 81 19 15
2017 Student 33 60 0 2 5 0 0 92 8 19
2014 Indeterminate (permanent) 21 32 16 15 15 0 0 54 30 722
2014 Term 31 38 8 0 23 0 0 69 23 13
2014 Casual 50 41 0 0 0 0 8 100 0 12
2014 Student 51 27 16 5 0 0 0 78 5 18

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 39 12 10 5 0 0 73 15 746
2020 Term 48 45 7 0 0 0 0 93 0 28
2019 Indeterminate (permanent) 31 39 10 12 8 0 0 70 20 681
2019 Term 35 37 14 7 7 0 0 72 14 44
2019 Casual 34 37 10 19 0 0 0 71 19 27
2019 Student 38 15 23 23 0 0 0 54 23 13
2018 Indeterminate (permanent) 28 36 14 15 7 0 0 64 22 645
2017 Indeterminate (permanent) 24 45 9 14 8 0 0 70 22 743
2017 Term 9 38 22 18 14 0 0 46 32 22
2017 Casual 45 24 0 31 0 0 0 69 31 15
2017 Student 16 51 22 5 0 0 5 71 6 19

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 34 9 5 2 0 0 83 8 750
2020 Term 61 36 2 0 0 0 0 98 0 28
2019 Indeterminate (permanent) 47 36 8 4 5 0 0 83 9 683
2019 Term 52 35 5 6 2 0 0 87 9 44
2019 Casual 56 36 0 0 8 0 0 92 8 27
2019 Student 54 46 0 0 0 0 0 100 0 13
2018 Indeterminate (permanent) 43 38 11 6 2 0 0 81 9 645
2017 Indeterminate (permanent) 42 37 9 7 5 1 0 79 12 744
2017 Term 23 40 9 18 9 0 0 64 27 22
2017 Casual 45 31 6 19 0 0 0 75 19 15
2017 Student 43 40 5 11 0 0 0 84 11 19
2014 Indeterminate (permanent) 35 36 12 11 5 0 0 72 16 721
2014 Term 39 38 0 15 8 0 0 77 23 13
2014 Casual 66 34 0 0 0 0 0 100 0 12
2014 Student 57 27 11 5 0 0 0 84 5 18

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 35 12 10 5 0 0 73 15 751
2020 Term 60 30 10 0 0 0 0 90 0 28
2019 Indeterminate (permanent) 37 36 11 7 8 0 0 74 15 686
2019 Term 42 39 7 9 2 0 0 82 11 44
2019 Casual 52 17 8 23 0 0 0 69 23 27
2019 Student 38 23 15 15 8 0 0 62 23 13
2018 Indeterminate (permanent) 31 36 12 13 8 0 0 67 21 642
2017 Indeterminate (permanent) 32 36 11 11 9 0 0 68 21 744
2017 Term 22 28 23 9 18 0 0 50 27 22
2017 Casual 51 25 6 19 0 0 0 75 19 15
2017 Student 33 43 22 2 0 0 0 76 2 19

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 31 9 5 2 0 0 84 7 746
2020 Term 68 25 7 0 0 0 0 93 0 27
2019 Indeterminate (permanent) 54 31 10 3 2 0 0 85 5 686
2019 Term 38 46 9 2 5 0 0 84 7 44
2019 Casual 56 28 12 3 0 0 0 84 3 27
2019 Student 46 46 8 0 0 0 0 92 0 13
2018 Indeterminate (permanent) 49 36 10 2 2 0 0 86 5 640
2017 Indeterminate (permanent) 49 37 7 4 2 0 0 86 7 743
2017 Term 36 36 9 5 14 0 0 72 18 22
2017 Casual 37 50 6 6 0 0 0 88 6 15
2017 Student 46 22 27 5 0 0 0 67 5 19
2014 Indeterminate (permanent) 55 28 10 3 4 1 0 83 7 721
2014 Term 69 16 15 0 0 0 0 85 0 13
2014 Casual 67 24 8 0 0 0 0 92 0 12
2014 Student 61 28 11 0 0 0 0 89 0 18

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 39 13 10 4 0 0 74 13 745
2020 Term 60 34 4 2 0 0 0 94 2 28
2019 Indeterminate (permanent) 35 41 10 8 5 0 0 77 13 685
2019 Term 42 23 19 5 6 5 0 69 12 44
2019 Casual 37 33 11 11 3 3 0 73 15 27
2019 Student 15 54 8 15 8 0 0 69 23 13
2018 Indeterminate (permanent) 28 42 11 12 7 0 0 70 19 643
2017 Indeterminate (permanent) 33 39 11 10 6 0 0 73 16 740
2017 Term 23 32 9 18 18 0 0 55 36 22
2017 Casual 43 39 6 12 0 0 0 81 12 15
2017 Student 33 38 16 13 0 0 0 70 13 19
2014 Indeterminate (permanent) 24 38 12 13 12 0 0 63 25 722
2014 Term 23 38 15 8 15 0 0 61 23 13
2014 Casual 42 50 8 0 0 0 0 92 0 12
2014 Student 28 43 16 12 0 0 0 72 12 18

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 33 15 7 4 0 0 74 11 749
2020 Term 68 25 2 4 0 0 0 94 4 28
2019 Indeterminate (permanent) 39 36 12 8 6 0 0 74 14 688
2019 Term 54 27 10 0 6 2 0 84 7 44
2019 Casual 48 21 23 7 0 0 0 70 7 27
2019 Student 38 23 15 8 15 0 0 62 23 13
2018 Indeterminate (permanent) 33 37 14 10 6 0 0 70 16 639
2018 Term 30 33 12 20 4 0 0 64 24 26
2017 Indeterminate (permanent) 36 35 13 9 7 0 0 71 16 743
2017 Term 28 22 9 9 32 0 0 50 41 22
2017 Casual 69 19 0 12 0 0 0 88 12 15
2017 Student 46 16 22 16 0 0 0 62 16 19
2014 Indeterminate (permanent) 30 33 13 12 11 0 0 63 24 721
2014 Term 39 23 15 0 23 0 0 62 23 13
2014 Casual 42 41 17 0 0 0 0 83 0 12
2014 Student 39 45 16 0 0 0 0 84 0 18

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 38 12 10 4 0 1 74 13 745
2020 Term 58 35 4 4 0 0 0 93 4 28
2019 Indeterminate (permanent) 33 39 13 9 5 0 0 72 15 677
2019 Term 43 46 7 0 5 0 0 88 5 44
2019 Casual 52 37 8 3 0 0 0 89 3 27
2019 Student 38 31 8 8 15 0 0 69 23 13
2018 Indeterminate (permanent) 29 35 13 14 7 0 1 65 21 642
2017 Indeterminate (permanent) 32 39 11 11 7 0 0 71 18 740
2017 Term 23 41 18 5 13 0 0 64 18 22
2017 Casual 57 25 0 12 6 0 0 81 19 15
2017 Student 33 40 11 0 5 5 5 82 6 19
2014 Indeterminate (permanent) 28 34 15 14 9 0 0 62 23 722
2014 Term 31 38 0 8 23 0 0 69 31 13
2014 Casual 59 33 8 0 0 0 0 92 0 12
2014 Student 40 43 11 5 0 0 0 84 5 18

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 38 10 6 4 0 0 81 10 750
2020 Term 69 27 0 0 4 0 0 96 4 28
2019 Indeterminate (permanent) 44 34 10 7 4 0 0 79 11 687
2019 Term 36 43 12 5 5 0 0 79 9 44
2019 Casual 60 21 11 8 0 0 0 81 8 27
2019 Student 62 31 8 0 0 0 0 92 0 13
2018 Indeterminate (permanent) 34 43 12 7 4 0 0 77 11 645
2017 Indeterminate (permanent) 38 37 11 9 5 0 0 75 14 739
2017 Term 28 27 14 13 18 0 0 54 32 22
2017 Casual 37 56 6 0 0 0 0 94 0 15
2017 Student 33 57 5 5 0 0 0 89 5 19
2014 Indeterminate (permanent) 31 37 14 9 8 0 0 69 17 722
2014 Term 31 38 0 23 8 0 0 69 31 13
2014 Casual 50 41 9 0 0 0 0 91 0 12
2014 Student 62 27 5 5 0 0 0 89 5 18

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 33 20 11 9 0 0 59 20 749
2020 Term 43 40 13 4 0 0 0 83 4 28
2019 Indeterminate (permanent) 29 34 20 10 5 0 0 64 16 683
2019 Term 47 38 9 2 0 2 0 88 3 44
2019 Casual 66 23 11 0 0 0 0 89 0 27
2019 Student 46 38 15 0 0 0 0 85 0 13
2018 Indeterminate (permanent) 25 32 23 10 9 0 0 57 19 648
2017 Indeterminate (permanent) 26 35 20 11 7 0 1 62 18 744
2017 Term 22 32 23 18 4 0 0 55 22 22
2017 Casual 50 38 12 0 0 0 0 88 0 15
2017 Student 60 22 13 0 0 0 5 86 0 19
2014 Indeterminate (permanent) 27 33 19 11 9 0 1 60 20 721
2014 Term 23 46 8 15 8 0 0 69 23 13
2014 Casual 50 42 8 0 0 0 0 92 0 12
2014 Student 51 43 5 0 0 0 0 95 0 18

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 10 25 39 19 6 1 1 25 35 750
2020 Term 0 20 36 18 17 4 4 39 22 28
2019 Indeterminate (permanent) 11 25 39 16 7 1 1 23 37 685
2019 Term 7 23 43 14 11 2 0 25 31 44
2019 Casual 7 23 39 12 14 4 0 27 32 27
2019 Student 0 8 38 31 15 0 8 50 8 13
2018 Indeterminate (permanent) 14 28 37 15 4 0 1 20 43 646
2017 Indeterminate (permanent) 15 28 39 12 4 1 2 16 44 742
2017 Term 13 18 41 18 9 0 0 28 31 22
2017 Casual 0 38 44 12 0 0 6 13 40 15
2017 Student 0 11 40 27 16 5 0 46 11 19
2014 Indeterminate (permanent) 17 27 37 13 5 1 1 18 45 722
2014 Term 15 8 38 38 0 0 0 38 23 13
2014 Casual 0 9 34 41 17 0 0 58 9 12
2014 Student 5 5 45 23 16 0 5 41 11 18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 8 19 27 29 14 2 1 44 28 748
2020 Term 0 6 16 43 32 0 4 77 6 28
2019 Indeterminate (permanent) 14 24 27 22 11 1 2 34 39 683
2019 Term 9 10 25 29 25 2 0 55 19 44
2019 Casual 10 19 21 22 24 4 0 47 31 27
2019 Student 8 15 23 15 31 0 8 50 25 13
2018 Indeterminate (permanent) 19 26 27 19 8 1 0 27 45 645
2017 Indeterminate (permanent) 15 22 29 20 9 2 2 30 39 740
2017 Term 4 31 32 18 10 0 4 30 37 22
2017 Casual 12 18 12 18 19 14 6 46 38 15
2017 Student 5 5 11 33 38 2 5 76 12 19
2014 Indeterminate (permanent) 22 28 28 13 7 2 1 20 51 721
2014 Term 23 31 31 0 16 0 0 16 54 13
2014 Casual 8 0 25 24 42 0 0 66 8 12
2014 Student 16 17 11 16 28 5 5 50 38 18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 16 24 34 18 7 1 1 25 41 748
2020 Term 9 11 26 36 11 0 7 50 22 28
2019 Indeterminate (permanent) 18 26 31 17 6 1 1 23 45 687
2019 Term 19 12 44 14 7 2 2 22 32 43
2019 Casual 15 14 23 26 15 0 8 44 31 27
2019 Student 15 8 38 31 0 0 8 33 25 13
2018 Indeterminate (permanent) 25 25 30 14 4 1 1 19 51 641
2017 Indeterminate (permanent) 23 24 31 15 4 1 2 20 49 741
2017 Term 14 28 22 22 9 0 5 33 44 22
2017 Casual 6 44 13 19 6 6 6 28 57 15
2017 Student 13 5 33 16 16 11 5 39 22 19
2014 Indeterminate (permanent) 30 28 27 10 3 1 2 14 59 722
2014 Term 23 31 15 15 8 0 8 25 59 13
2014 Casual 17 17 16 17 25 9 0 46 37 12
2014 Student 17 11 16 27 23 0 5 53 30 18

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 12 23 32 23 8 1 1 31 36 745
2020 Term 4 4 15 58 17 0 4 77 8 28
2019 Indeterminate (permanent) 10 21 37 21 9 1 1 30 32 679
2019 Term 4 14 40 28 12 2 0 40 18 44
2019 Casual 0 12 19 41 28 0 0 69 12 26
2019 Student 0 8 23 38 15 0 15 64 9 13
2018 Indeterminate (permanent) 17 23 36 17 6 0 0 23 40 643
2017 Indeterminate (permanent) 16 27 34 17 5 1 2 22 44 738
2017 Term 9 13 22 28 24 0 5 54 24 22
2017 Casual 7 13 21 33 20 0 7 57 21 14
2017 Student 11 5 11 30 38 5 0 71 17 19
2014 Indeterminate (permanent) 18 26 33 16 5 1 1 22 44 722
2014 Term 15 16 38 15 16 0 0 31 31 13
2014 Casual 0 8 24 25 42 0 0 67 8 12
2014 Student 0 11 5 38 46 0 0 84 11 18

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 20 23 29 17 9 1 2 26 44 749
2020 Term 7 15 14 38 19 0 7 62 23 28
2019 Indeterminate (permanent) 19 25 28 16 9 1 1 25 46 682
2019 Term 11 11 14 32 25 7 0 61 24 44
2019 Casual 7 4 8 28 46 9 0 81 11 27
2019 Student 0 8 23 23 23 8 15 60 10 13
2018 Indeterminate (permanent) 26 30 25 13 4 1 1 18 57 645
2018 Casual 3 9 26 21 20 7 13 52 16 26
2017 Indeterminate (permanent) 29 26 27 10 5 1 2 15 57 739
2017 Term 18 18 22 14 23 4 0 39 38 22
2017 Casual 12 12 26 18 12 6 12 38 30 15
2017 Student 11 0 2 33 38 11 5 84 13 19
2014 Indeterminate (permanent) 32 28 23 12 4 1 1 16 61 722
2014 Term 31 8 31 8 23 0 0 31 39 13
2014 Casual 8 0 17 24 42 9 0 72 9 12
2014 Student 16 11 5 16 46 0 5 66 29 18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 14 19 33 20 11 2 2 32 34 749
2020 Term 4 0 29 35 21 3 7 63 4 28
2019 Indeterminate (permanent) 21 28 26 15 7 1 1 23 50 684
2019 Term 14 11 19 25 20 9 2 51 28 44
2019 Casual 19 7 21 24 16 13 0 46 30 26
2019 Student 23 31 15 0 23 8 0 25 58 13
2018 Indeterminate (permanent) 28 28 24 12 5 2 1 17 58 643
2017 Indeterminate (permanent) 24 24 29 13 7 1 2 20 50 742
2017 Term 22 32 13 14 15 0 4 30 57 22
2017 Casual 12 18 26 31 6 0 6 39 32 15
2017 Student 5 11 38 11 16 8 11 33 20 19
2014 Indeterminate (permanent) 18 21 32 17 7 1 3 26 41 720
2014 Term 16 15 38 0 31 0 0 31 31 13
2014 Casual 0 17 8 24 25 9 17 66 23 12
2014 Student 0 22 11 22 35 0 11 63 24 18

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 15 20 33 21 8 1 1 30 36 744
2020 Term 11 17 31 24 14 0 4 40 29 28
2019 Indeterminate (permanent) 18 22 37 14 7 1 1 22 41 684
2019 Term 11 19 31 17 15 5 2 34 32 43
2019 Casual 3 17 22 35 19 4 0 56 21 27
2019 Student 0 15 31 46 0 8 0 50 17 13
2018 Indeterminate (permanent) 25 27 31 12 4 1 0 16 52 647
2017 Indeterminate (permanent) 23 23 33 12 5 2 2 18 48 744
2017 Term 13 9 36 9 23 6 5 36 25 22
2017 Casual 12 32 12 19 19 0 6 40 47 15
2017 Student 5 8 27 16 27 11 5 52 16 19
2014 Indeterminate (permanent) 27 26 29 11 4 1 1 16 54 721
2014 Term 31 15 15 15 23 0 0 38 46 13
2014 Casual 8 34 8 24 17 9 0 45 46 12
2014 Student 5 12 16 22 39 0 5 64 18 18

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 12 25 37 18 6 1 0 25 38 752
2020 Term 4 19 32 34 11 0 0 45 23 28
2019 Indeterminate (permanent) 23 27 29 14 7 0 0 20 50 687
2019 Term 9 19 34 15 18 5 0 35 29 44
2019 Casual 15 15 34 18 11 0 8 31 32 27
2019 Student 15 15 54 8 8 0 0 15 31 13
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 29 16 9 4 8 6 67 15 751
2020 Term 43 30 7 0 0 9 11 91 0 28
2019 Indeterminate (permanent) 34 29 13 10 8 3 3 68 19 687
2019 Term 43 25 12 2 5 13 0 78 8 44
2019 Casual 52 14 8 7 0 8 12 82 9 27
2019 Student 46 8 15 0 8 8 15 70 10 13
2018 Indeterminate (permanent) 23 33 16 11 9 5 3 61 22 645
2018 Term 8 38 41 11 0 3 0 47 11 26
2017 Indeterminate (permanent) 28 31 13 11 10 4 3 63 23 742
2017 Term 37 14 13 9 4 18 4 66 18 22
2017 Casual 57 18 12 0 6 6 0 80 6 15
2017 Student 22 33 5 5 0 13 22 83 8 19
2014 Indeterminate (permanent) 28 31 13 11 10 3 3 63 23 722
2014 Term 23 31 23 8 15 0 0 54 23 13
2014 Casual 50 17 8 7 0 9 8 81 9 12
2014 Student 46 33 11 0 0 5 5 88 0 18

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 25 7 8 5 1 0 80 13 748
2020 Term 70 17 0 4 2 3 4 93 7 28
2019 Indeterminate (permanent) 50 26 7 9 8 0 0 76 17 689
2019 Term 54 28 7 9 0 2 0 84 10 44
2019 Casual 60 14 11 11 3 0 0 74 15 27
2019 Student 54 0 23 15 8 0 0 54 23 13
2018 Indeterminate (permanent) 46 26 8 11 8 1 0 72 20 643
2017 Indeterminate (permanent) 47 25 8 10 9 0 0 73 19 744
2017 Term 46 27 4 9 13 0 0 73 23 22
2017 Casual 69 19 0 0 12 0 0 88 12 15
2017 Student 33 49 11 8 0 0 0 81 8 19
2014 Indeterminate (permanent) 39 26 10 14 10 1 0 66 24 722
2014 Term 38 31 15 0 15 0 0 69 15 13
2014 Casual 67 26 7 0 0 0 0 93 0 12
2014 Student 62 11 16 5 5 0 0 73 11 18

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 61 26 6 5 2 0 0 87 7 748
2020 Term 86 11 0 3 0 0 0 97 3 27
2019 Indeterminate (permanent) 55 28 5 7 5 0 0 83 12 686
2019 Term 60 28 9 2 0 0 0 88 2 44
2019 Casual 60 30 3 7 0 0 0 90 7 27
2019 Student 54 38 0 8 0 0 0 92 8 13
2018 Indeterminate (permanent) 49 34 6 6 4 0 0 83 11 641
2017 Indeterminate (permanent) 46 32 8 8 5 0 0 79 13 740
2017 Term 64 23 9 4 0 0 0 86 4 22
2017 Casual 76 24 0 0 0 0 0 100 0 15
2017 Student 70 19 0 11 0 0 0 89 11 19
2014 Indeterminate (permanent) 42 33 9 10 5 0 0 76 15 722
2014 Term 23 38 15 8 15 0 0 62 23 13
2014 Casual 84 16 0 0 0 0 0 100 0 12
2014 Student 51 33 11 0 5 0 0 84 5 18

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 31 9 4 3 1 0 84 6 746
2020 Term 77 14 6 0 0 2 0 94 0 28
2019 Indeterminate (permanent) 51 32 8 5 4 0 0 83 9 689
2019 Term 61 25 9 2 0 2 0 88 2 44
2019 Casual 47 29 16 7 0 0 0 77 7 27
2019 Student 46 38 0 8 8 0 0 85 15 13
2018 Indeterminate (permanent) 42 39 9 6 3 0 0 81 9 644
2018 Casual 63 30 0 3 0 4 0 96 4 26

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 55 19 9 5 4 5 3 81 10 752
2020 Term 79 14 0 0 0 2 4 100 0 28
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 60 24 10 3 2 0 1 85 5 750
2020 Term 69 17 7 0 0 3 4 92 0 28
2019 Indeterminate (permanent) 56 23 10 4 5 1 2 81 9 686
2019 Term 61 21 9 4 2 2 0 84 7 44
2019 Casual 29 32 8 12 3 9 8 72 18 27
2019 Student 46 15 15 0 15 0 8 67 17 13

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 31 9 9 4 0 0 78 13 750
2020 Term 67 29 4 0 0 0 0 96 0 27
2019 Indeterminate (permanent) 43 31 10 7 7 1 1 75 15 684
2019 Term 52 35 2 2 4 2 2 91 7 44
2019 Casual 48 25 4 15 3 0 4 77 20 27
2019 Student 38 38 8 8 8 0 0 77 15 13
2018 Indeterminate (permanent) 38 34 11 10 6 0 0 72 17 643
2018 Casual 44 52 0 3 0 0 0 97 3 26
2017 Indeterminate (permanent) 40 36 8 8 7 1 0 77 15 744
2017 Term 31 38 9 9 13 0 0 69 22 22
2017 Casual 51 36 6 0 6 0 0 87 6 15
2017 Student 38 49 5 8 0 0 0 87 8 19
2014 Indeterminate (permanent) 38 31 11 10 9 1 0 70 19 722
2014 Term 39 31 15 0 15 0 0 69 15 13
2014 Casual 76 24 0 0 0 0 0 100 0 12
2014 Student 62 22 5 5 5 0 0 84 11 18

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 53 24 12 5 3 2 2 79 8 750
2020 Term 73 13 10 0 0 0 4 90 0 28

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 31 8 7 3 0 1 82 10 749
2020 Term 58 31 5 6 0 0 0 89 6 28
2019 Indeterminate (permanent) 48 28 9 8 6 0 2 77 14 684
2019 Term 50 32 7 7 2 2 0 84 9 44
2019 Casual 49 32 12 3 3 0 0 81 7 27
2019 Student 46 31 0 0 15 0 8 83 17 13
2018 Indeterminate (permanent) 42 29 11 9 8 0 0 72 16 642
2017 Indeterminate (permanent) 45 31 8 9 6 1 1 76 15 743
2017 Term 37 23 9 27 4 0 0 59 32 22
2017 Casual 57 25 6 6 6 0 0 81 12 15
2017 Student 54 16 11 19 0 0 0 70 19 19
2014 Indeterminate (permanent) 41 29 10 12 8 0 0 70 20 722
2014 Term 31 38 8 8 15 0 0 69 23 13
2014 Casual 83 8 9 0 0 0 0 91 0 12
2014 Student 46 38 5 0 11 0 0 84 11 18

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 38 62 751
2020 Term 32 68 28

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 59 18 6 2 2 4 10 88 4 750
2020 Term 63 12 4 0 0 4 18 95 0 28

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 58 25 7 7 3 0 0 82 10 750
2020 Term 63 30 7 0 0 0 0 93 0 28
2019 Indeterminate (permanent) 51 29 7 6 6 0 0 80 12 687
2019 Term 68 23 2 5 2 0 0 91 7 44
2019 Casual 71 14 12 0 3 0 0 85 3 27
2019 Student 62 23 0 8 8 0 0 85 15 13
2018 Indeterminate (permanent) 46 27 11 9 7 0 0 73 15 640
2018 Casual 63 23 7 7 0 0 0 86 7 26
2017 Indeterminate (permanent) 51 26 8 7 8 0 0 77 15 742
2017 Term 46 14 22 14 4 0 0 60 18 22
2017 Casual 75 6 0 12 6 0 0 81 19 15
2017 Student 49 27 24 0 0 0 0 76 0 19
2014 Indeterminate (permanent) 42 29 10 8 11 0 0 71 19 720
2014 Term 23 38 15 8 15 0 0 62 23 13
2014 Casual 76 16 9 0 0 0 0 91 0 12
2014 Student 62 33 0 5 0 0 0 95 5 18
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 32 12 7 4 5 1 75 12 750
2020 Term 65 25 4 0 0 6 0 96 0 28
2019 Indeterminate (permanent) 31 34 13 11 7 4 0 68 18 683
2019 Term 60 24 2 3 2 9 0 92 5 43
2019 Casual 60 28 3 3 0 4 0 93 4 27
2019 Student 54 8 15 0 8 15 0 73 9 13
2018 Indeterminate (permanent) 23 32 17 14 9 5 0 58 24 647
2017 Indeterminate (permanent) 25 37 12 10 11 5 0 65 22 744
2017 Term 41 36 5 13 5 0 0 77 18 22
2017 Casual 64 24 0 0 12 0 0 88 12 15
2017 Student 67 11 16 0 0 5 0 83 0 19
2014 Indeterminate (permanent) 13 29 19 15 15 9 0 47 32 722
2014 Term 16 38 0 23 16 8 0 58 42 13
2014 Casual 75 17 8 0 0 0 0 92 0 12
2014 Student 39 45 0 5 0 11 0 94 6 18

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 34 14 11 5 1 0 70 16 750
2020 Term 57 28 15 0 0 0 0 85 0 28
2019 Indeterminate (permanent) 27 35 16 13 9 1 0 62 22 683
2019 Term 54 26 12 7 2 0 0 79 9 44
2019 Casual 61 33 3 0 0 3 0 96 0 27
2019 Student 54 23 15 0 8 0 0 77 8 13
2018 Indeterminate (permanent) 21 30 16 18 13 2 0 52 32 649
2018 Casual 59 24 0 7 0 10 0 92 8 26
2017 Indeterminate (permanent) 22 37 14 12 14 1 0 59 26 742
2017 Term 46 27 5 14 9 0 0 73 23 22
2017 Casual 62 25 0 0 12 0 0 88 12 15
2017 Student 62 16 16 0 0 5 0 83 0 19
2014 Indeterminate (permanent) 12 30 19 19 18 2 0 42 38 720
2014 Term 8 39 23 8 16 8 0 50 25 13
2014 Casual 75 17 8 0 0 0 0 92 0 12
2014 Student 45 28 16 5 0 5 0 77 6 18

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 34 15 16 6 3 1 61 23 749
2020 Term 45 26 16 4 0 6 4 79 4 28
2019 Indeterminate (permanent) 17 36 17 16 11 3 0 54 28 679
2019 Term 42 28 12 7 5 7 0 76 12 44
2019 Casual 49 31 10 7 0 3 0 82 7 27
2019 Student 31 23 23 8 8 8 0 58 17 13
2018 Indeterminate (permanent) 12 29 19 21 15 3 0 43 37 644
2017 Indeterminate (permanent) 15 31 18 18 14 4 0 48 33 744
2017 Term 23 37 14 18 9 0 0 59 27 22
2017 Casual 50 26 6 6 12 0 0 76 18 15
2017 Student 60 19 16 0 0 5 0 83 0 19
2014 Indeterminate (permanent) 8 26 18 24 20 5 0 36 45 721
2014 Term 8 31 23 15 16 8 0 42 33 13
2014 Casual 41 25 25 0 0 9 0 72 0 12
2014 Student 28 27 17 16 0 11 0 62 18 18

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 34 14 17 8 1 0 60 25 751
2020 Term 49 34 4 6 4 3 0 86 10 28
2019 Indeterminate (permanent) 17 31 18 20 12 1 0 49 33 684
2019 Term 43 30 16 7 2 2 0 74 9 44
2019 Casual 40 28 7 17 9 0 0 68 26 27
2019 Student 23 23 31 8 15 0 0 46 23 13
2018 Indeterminate (permanent) 12 29 18 25 14 2 0 42 40 649
2018 Casual 31 42 11 3 3 9 0 81 8 26
2017 Indeterminate (permanent) 16 31 15 20 16 3 0 48 37 744
2017 Term 14 29 19 18 19 0 0 44 37 21
2017 Casual 57 12 12 6 12 0 0 70 18 15
2017 Student 38 35 0 11 0 16 0 87 13 19
2014 Indeterminate (permanent) 7 28 17 25 20 3 0 37 46 722
2014 Term 0 46 31 0 23 0 0 46 23 13
2014 Casual 32 25 9 17 0 17 0 69 20 12
2014 Student 23 27 12 16 11 11 0 56 30 18

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 27 21 6 2 3 0 70 9 752
2020 Term 52 22 11 4 0 0 11 84 4 28
2019 Indeterminate (permanent) 39 30 17 6 3 3 1 72 10 687
2019 Term 50 28 11 7 0 4 0 81 7 44
2019 Casual 60 30 7 3 0 0 0 90 3 27
2019 Student 54 23 15 0 0 8 0 83 0 13
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 42 17 8 3 1 0 71 12 751
2020 Term 25 61 8 6 0 0 0 86 6 27
2019 Indeterminate (permanent) 25 41 17 12 6 0 1 66 18 688
2019 Term 33 50 5 2 5 5 0 87 8 44
2019 Casual 43 43 11 3 0 0 0 86 3 26
2019 Student 46 38 8 0 8 0 0 85 8 13
2018 Indeterminate (permanent) 19 41 20 13 6 0 0 61 19 644
2017 Indeterminate (permanent) 23 43 17 9 6 1 0 67 16 741
2017 Term 28 45 13 5 9 0 0 73 13 22
2017 Casual 57 37 0 6 0 0 0 94 6 15
2017 Student 46 48 0 0 6 0 0 94 6 18
2014 Indeterminate (permanent) 22 39 19 12 6 2 0 62 18 722
2014 Term 8 54 15 8 16 0 0 61 23 13
2014 Casual 59 24 17 0 0 0 0 83 0 12
2014 Student 39 34 16 5 0 5 0 77 6 18

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 37 22 14 5 3 0 57 20 739
2020 Term 32 38 19 11 0 0 0 70 11 28
2019 Indeterminate (permanent) 12 33 20 20 12 3 0 47 33 685
2019 Term 20 38 25 5 5 7 0 63 10 44
2019 Casual 34 29 16 17 0 4 0 66 18 27
2019 Student 8 38 15 0 8 31 0 67 11 13

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 35 14 8 5 2 2 72 13 750
2020 Term 43 34 11 6 0 2 4 83 6 28
2019 Indeterminate (permanent) 26 37 16 11 7 2 1 65 18 688
2019 Term 36 28 16 14 6 0 0 63 20 44
2019 Casual 50 20 15 4 0 7 4 79 4 26
2019 Student 46 15 8 0 0 15 15 89 0 13
2018 Indeterminate (permanent) 27 37 15 11 6 2 1 66 18 646
2017 Indeterminate (permanent) 33 36 13 10 6 2 0 70 16 742
2017 Term 32 31 5 23 4 5 0 67 28 22
2017 Casual 31 31 20 0 12 6 0 66 13 15
2017 Student 34 40 6 11 8 0 0 74 20 18
2014 Indeterminate (permanent) 31 35 12 11 6 4 1 69 18 722
2014 Term 16 23 23 23 8 8 0 42 33 13
2014 Casual 49 34 8 8 0 0 0 83 8 12
2014 Student 43 11 16 17 5 7 0 58 24 18

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 38 16 6 4 2 0 74 10 746
2020 Term 55 33 10 0 0 2 0 90 0 28
2019 Indeterminate (permanent) 30 36 20 8 5 1 0 66 14 683
2019 Term 34 34 17 7 4 5 0 71 12 44
2019 Casual 60 25 15 0 0 0 0 85 0 27
2019 Student 46 31 8 0 8 8 0 83 8 13
2018 Indeterminate (permanent) 27 38 20 8 7 1 0 66 14 645

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 22 23 11 12 10 4 46 27 749
2020 Term 34 37 7 4 5 14 0 82 10 28
2019 Indeterminate (permanent) 17 19 22 15 14 10 3 42 33 685
2019 Term 27 14 26 14 4 13 2 48 22 44
2019 Casual 42 14 12 7 4 12 9 71 14 26
2019 Student 15 15 0 0 15 31 23 67 33 13
2018 Indeterminate (permanent) 12 19 20 17 19 12 2 36 41 647
2017 Indeterminate (permanent) 13 21 18 17 17 13 2 40 39 743
2017 Term 18 14 13 14 18 14 9 41 41 22
2017 Casual 25 18 12 26 6 12 0 50 37 15
2017 Student 11 17 0 6 14 34 17 59 41 18
2014 Indeterminate (permanent) 11 17 18 19 23 10 2 32 48 722
2014 Term 15 31 23 8 23 0 0 46 31 13
2014 Casual 34 9 0 8 24 8 17 57 43 12
2014 Student 33 28 22 0 5 12 0 69 6 18

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 33 17 15 8 3 0 59 24 747
2020 Term 41 36 8 10 3 4 0 79 13 27
2019 Indeterminate (permanent) 18 36 16 16 12 2 0 55 29 689
2019 Term 30 36 9 12 7 5 2 70 20 44
2019 Casual 31 33 14 17 0 4 0 67 18 27
2019 Student 15 38 8 8 15 8 8 64 27 13
2018 Indeterminate (permanent) 16 30 18 20 15 2 0 46 36 645
2018 Term 12 47 21 3 7 7 3 65 12 26
2017 Indeterminate (permanent) 21 35 16 13 11 4 0 58 25 742
2017 Term 29 19 15 19 14 5 0 50 35 21
2017 Casual 37 45 6 6 0 6 0 87 7 15
2017 Student 38 43 5 0 0 13 0 94 0 19
2014 Indeterminate (permanent) 14 27 17 18 22 2 0 42 41 720
2014 Term 23 31 8 0 31 0 8 58 33 13
2014 Casual 25 34 16 0 8 9 8 71 10 12
2014 Student 39 28 11 22 0 0 0 67 22 18

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 22 28 17 16 14 2 1 51 31 749
2020 Term 53 17 18 4 2 2 4 75 7 28
2019 Indeterminate (permanent) 20 30 15 14 19 2 1 51 33 688
2019 Term 29 37 9 13 7 2 2 69 21 44
2019 Casual 30 22 10 18 8 4 8 59 30 27
2019 Student 31 15 15 15 15 8 0 50 33 13
2018 Indeterminate (permanent) 14 26 16 18 22 3 2 42 42 645
2017 Indeterminate (permanent) 18 28 15 15 21 3 2 47 37 744
2017 Term 24 17 0 32 27 0 0 41 59 22
2017 Casual 6 31 12 14 12 12 12 49 35 15
2017 Student 27 38 5 5 0 11 13 86 7 19
2014 Indeterminate (permanent) 11 19 11 23 33 2 1 31 58 722
2014 Term 15 8 15 15 31 0 15 27 55 13
2014 Casual 33 0 8 17 8 9 25 49 38 12
2014 Student 23 12 5 33 11 11 5 42 52 18

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 23 13 7 5 0 3 73 13 751
2020 Term 72 6 7 11 4 0 0 78 14 28
2019 Indeterminate (permanent) 50 26 13 6 3 1 2 77 9 687
2019 Term 58 25 5 7 0 2 2 87 8 43
2019 Casual 70 19 4 4 0 4 0 93 4 27
2019 Student 46 31 8 0 0 0 15 91 0 13

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 28 17 6 4 1 2 72 10 751
2020 Term 56 36 7 0 0 0 0 93 0 27
2019 Indeterminate (permanent) 47 22 16 8 4 1 2 71 13 687
2019 Term 53 18 16 5 4 0 4 74 9 44
2019 Casual 54 20 7 7 3 9 0 81 11 27
2019 Student 8 31 15 8 23 0 15 45 36 13

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 73 9 6 3 2 3 3 87 6 750
2020 Term 98 2 0 0 0 0 0 100 0 28
2019 Indeterminate (permanent) 74 7 8 1 4 4 3 87 5 683
2019 Term 86 6 2 2 0 2 0 95 2 44
2019 Casual 93 0 4 3 0 0 0 93 3 27
2019 Student 54 0 8 0 0 8 31 88 0 13

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 75 11 5 2 2 1 5 91 4 751
2020 Term 90 6 0 4 0 0 0 96 4 28
2019 Indeterminate (permanent) 79 5 4 1 2 1 8 92 4 684
2019 Term 87 5 2 0 0 2 4 98 0 44
2019 Casual 67 11 4 4 3 0 11 88 8 27
2019 Student 38 15 8 8 0 0 31 78 11 13

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 42 18 9 4 3 0 69 13 748
2020 Term 36 47 10 2 0 5 0 87 3 28
2019 Indeterminate (permanent) 21 42 19 11 3 3 0 65 15 686
2019 Term 34 39 7 10 4 6 0 78 15 44
2019 Casual 38 25 22 16 0 0 0 63 16 27
2019 Student 46 15 15 0 8 15 0 73 9 13
2018 Indeterminate (permanent) 17 40 20 12 7 3 0 59 20 647
2017 Indeterminate (permanent) 20 39 19 10 8 3 0 61 19 743
2017 Term 23 22 14 18 13 9 0 50 35 22
2017 Casual 43 32 12 6 0 6 0 80 7 15
2017 Student 27 38 16 8 0 11 0 73 9 19

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 39 16 7 3 2 0 74 10 746
2020 Term 63 31 6 0 0 0 0 94 0 27
2019 Indeterminate (permanent) 36 37 13 8 4 2 0 75 12 683
2019 Term 47 25 17 5 4 2 0 74 9 44
2019 Casual 60 18 19 3 0 0 0 77 3 27
2019 Student 46 31 0 15 0 8 0 83 17 13
2018 Indeterminate (permanent) 29 42 16 7 4 3 0 72 12 644
2017 Indeterminate (permanent) 31 42 11 8 5 2 0 75 13 741
2017 Term 53 33 5 0 9 0 0 86 9 21
2017 Casual 75 25 0 0 0 0 0 100 0 15
2017 Student 60 24 5 0 0 11 0 94 0 19
2014 Indeterminate (permanent) 29 37 17 7 5 4 0 69 13 722
2014 Term 8 54 8 15 8 8 0 67 25 13
2014 Casual 66 34 0 0 0 0 0 100 0 12
2014 Student 67 22 11 0 0 0 0 89 0 18

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 37 14 5 2 3 1 77 8 751
2020 Term 54 33 0 6 0 7 0 94 6 28
2019 Indeterminate (permanent) 44 33 13 4 4 3 0 78 9 685
2019 Term 47 32 9 2 5 4 0 83 7 44
2019 Casual 53 25 16 4 0 3 0 80 4 27
2019 Student 54 31 0 8 8 0 0 85 15 13
2018 Indeterminate (permanent) 32 39 16 6 3 4 0 74 9 643
2017 Indeterminate (permanent) 34 36 15 4 5 6 0 75 9 741
2017 Term 37 31 9 9 4 9 0 75 15 22
2017 Casual 76 24 0 0 0 0 0 100 0 15
2017 Student 60 16 5 11 2 5 0 80 14 19
2014 Indeterminate (permanent) 33 33 20 4 3 8 0 71 7 720
2014 Term 16 46 8 15 0 8 8 73 18 13
2014 Casual 49 17 17 0 0 17 0 80 0 12
2014 Student 62 22 5 0 0 11 0 94 0 18

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 34 16 6 2 4 1 74 9 750
2020 Term 49 25 8 4 0 13 0 86 4 28

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 31 10 5 6 3 3 78 11 747
2020 Term 65 29 3 4 0 0 0 94 4 27

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 33 8 4 3 1 0 85 7 749
2020 Term 77 19 4 0 0 0 0 96 0 27
2019 Indeterminate (permanent) 45 36 9 5 4 0 0 82 9 687
2019 Term 58 40 3 0 0 0 0 97 0 43
2019 Casual 70 30 0 0 0 0 0 100 0 27
2019 Student 69 23 0 8 0 0 0 92 8 13
2018 Indeterminate (permanent) 35 42 12 7 4 0 0 77 11 642
2017 Indeterminate (permanent) 39 39 9 7 5 0 0 79 12 743
2017 Term 50 23 9 18 0 0 0 73 18 22
2017 Casual 81 12 0 6 0 0 0 94 6 15
2017 Student 81 13 5 0 0 0 0 95 0 19
2014 Indeterminate (permanent) 33 37 14 8 6 1 0 71 15 722
2014 Term 31 38 8 16 8 0 0 69 23 13
2014 Casual 83 17 0 0 0 0 0 100 0 12
2014 Student 67 27 5 0 0 0 0 95 0 18

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 32 19 9 5 0 0 66 15 748
2020 Term 60 33 7 0 0 0 0 93 0 28
2019 Indeterminate (permanent) 30 30 17 12 10 0 0 60 22 687
2019 Term 54 22 14 9 0 0 0 76 9 44
2019 Casual 60 22 15 4 0 0 0 82 4 27
2019 Student 54 23 15 8 0 0 0 77 8 13
2018 Indeterminate (permanent) 22 29 21 15 13 0 0 51 28 644
2017 Indeterminate (permanent) 24 31 19 12 13 0 0 55 26 743
2017 Term 32 18 23 18 4 5 0 52 24 22
2017 Casual 70 24 0 6 0 0 0 94 6 15
2017 Student 49 40 5 0 5 0 0 89 5 19
2014 Indeterminate (permanent) 13 31 18 19 18 1 0 45 38 722
2014 Term 0 54 31 0 16 0 0 54 16 13
2014 Casual 58 34 8 0 0 0 0 92 0 12
2014 Student 51 33 5 5 5 0 0 84 11 18

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 37 16 7 5 0 0 72 12 744
2020 Term 55 35 6 4 0 0 0 90 4 27
2019 Indeterminate (permanent) 31 33 15 12 9 0 0 64 21 687
2019 Term 44 32 12 12 0 0 0 76 12 43
2019 Casual 53 33 14 0 0 0 0 86 0 27
2019 Student 54 15 23 0 8 0 0 69 8 13
2018 Indeterminate (permanent) 23 33 19 15 10 0 0 56 25 639
2017 Indeterminate (permanent) 25 36 14 14 11 0 0 61 25 743
2017 Term 28 18 27 27 0 0 0 46 27 22
2017 Casual 76 12 6 6 0 0 0 88 6 15
2017 Student 49 46 0 0 5 0 0 95 5 19
2014 Indeterminate (permanent) 16 32 16 20 16 0 0 48 36 722
2014 Term 0 54 15 15 16 0 0 54 31 13
2014 Casual 59 41 0 0 0 0 0 100 0 12
2014 Student 39 45 5 5 5 0 0 84 11 18

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 27 20 11 7 2 0 60 19 750
2020 Term 52 20 20 7 0 0 0 72 7 28
2019 Indeterminate (permanent) 32 24 16 13 13 2 0 57 26 687
2019 Term 39 16 19 18 5 4 0 57 24 44
2019 Casual 49 21 7 19 0 4 0 73 20 27
2019 Student 42 17 8 17 0 8 8 70 20 12
2018 Indeterminate (permanent) 22 23 22 15 14 4 0 47 30 644
2017 Indeterminate (permanent) 24 24 18 15 15 4 1 50 31 742
2017 Term 32 14 18 18 9 9 0 50 30 22
2017 Casual 63 6 19 0 6 6 0 74 6 15
2017 Student 38 22 19 16 0 5 0 63 17 19
2014 Indeterminate (permanent) 17 21 19 16 22 5 0 40 40 722
2014 Term 0 46 8 23 23 0 0 46 46 13
2014 Casual 42 8 16 8 9 9 8 61 20 12
2014 Student 39 17 33 5 5 0 0 57 11 18
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Indeterminate (permanent) 45 25 30 753
2020 Term 18 41 41 28
2019 Indeterminate (permanent) 46 23 32 689
2019 Term 39 27 34 44
2019 Casual 37 26 37 27
2019 Student 31 23 46 13
2018 Indeterminate (permanent) 53 19 28 648
2017 Indeterminate (permanent) 49 19 32 743
2017 Term 50 15 36 22
2017 Casual 51 31 19 15
2017 Student 57 0 43 19
2014 Indeterminate (permanent) 52 18 30 721
2014 Term 39 15 46 13
2014 Casual 42 25 33 12
2014 Student 28 34 38 18

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Indeterminate (permanent) 6 30 56 4 1 4 335
2019 Indeterminate (permanent) 6 34 53 3 1 3 324
2019 Term 0 24 24 0 36 17 17
2018 Indeterminate (permanent) 6 22 59 4 1 9 344
2017 Indeterminate (permanent) 5 20 64 4 1 7 361
2017 Term 0 27 37 9 27 0 11
2017 Student 0 0 10 0 90 0 11
2014 Indeterminate (permanent) 5 18 64 6 9999 7 379
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 752
2020 Term 0 100 28
2019 Indeterminate (permanent) 18 82 688
2018 Indeterminate (permanent) 19 81 648
2018 Term 23 77 26

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 45 55 73
2019 Indeterminate (permanent) 45 55 121
2018 Indeterminate (permanent) 41 59 124

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 68 32 73
2019 Indeterminate (permanent) 69 31 121
2018 Indeterminate (permanent) 72 28 124

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 73
2019 Indeterminate (permanent) 10 90 121
2018 Indeterminate (permanent) 11 89 124

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 73
2019 Indeterminate (permanent) 0 100 121

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 6 94 121
2018 Indeterminate (permanent) 8 92 124

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 73

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 73
2018 Indeterminate (permanent) 4 96 124

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 47 53 73
2019 Indeterminate (permanent) 42 58 120
2018 Indeterminate (permanent) 38 62 124

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 43 57 73
2019 Indeterminate (permanent) 42 58 120
2018 Indeterminate (permanent) 46 54 124

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 47 53 73
2019 Indeterminate (permanent) 48 52 120
2018 Indeterminate (permanent) 49 51 124

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 42 58 73
2019 Indeterminate (permanent) 37 63 120
2018 Indeterminate (permanent) 44 56 124

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 41 59 73
2019 Indeterminate (permanent) 39 61 120
2018 Indeterminate (permanent) 36 64 124

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 53 47 73
2019 Indeterminate (permanent) 56 44 120
2018 Indeterminate (permanent) 50 50 124

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 43 57 73
2019 Indeterminate (permanent) 33 67 120
2018 Indeterminate (permanent) 33 67 124

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 120
2018 Indeterminate (permanent) 0 100 124

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 9 91 120
2018 Indeterminate (permanent) 6 94 124

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 17 83 73
2019 Indeterminate (permanent) 9 91 120
2018 Indeterminate (permanent) 7 93 124

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 60 40 73
2019 Indeterminate (permanent) 48 52 120
2018 Indeterminate (permanent) 48 52 124

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 22 78 73
2019 Indeterminate (permanent) 23 77 120
2018 Indeterminate (permanent) 30 70 124

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 73
2019 Indeterminate (permanent) 10 90 120
2018 Indeterminate (permanent) 18 82 124

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 59 41 73
2019 Indeterminate (permanent) 56 44 120
2018 Indeterminate (permanent) 63 37 124

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 32 68 73
2019 Indeterminate (permanent) 27 73 120
2018 Indeterminate (permanent) 34 66 124

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 14 86 73
2019 Indeterminate (permanent) 10 90 120
2018 Indeterminate (permanent) 13 87 124

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 22 78 73
2019 Indeterminate (permanent) 13 87 120
2018 Indeterminate (permanent) 18 82 124

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 73
2018 Indeterminate (permanent) 11 89 124

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 73
2018 Indeterminate (permanent) 6 94 124

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 73
2019 Indeterminate (permanent) 9 91 120
2018 Indeterminate (permanent) 12 88 124

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 73
2019 Indeterminate (permanent) 10 90 120
2018 Indeterminate (permanent) 14 86 124

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 26 74 73
2019 Indeterminate (permanent) 28 72 120
2018 Indeterminate (permanent) 20 80 124

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 9 91 116

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 24 76 66
2018 Indeterminate (permanent) 15 85 116

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 6 94 116

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 4 96 116

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 23 77 66
2018 Indeterminate (permanent) 8 92 116

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 66
2018 Indeterminate (permanent) 11 89 116

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 66
2018 Indeterminate (permanent) 13 87 116

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 66
2018 Indeterminate (permanent) 11 89 116

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 66
2018 Indeterminate (permanent) 8 92 116

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 45 55 66
2018 Indeterminate (permanent) 40 60 116

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 66
2018 Indeterminate (permanent) 9 91 116

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 51 49 66
2018 Indeterminate (permanent) 53 47 116

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 63 37 66
2018 Indeterminate (permanent) 52 48 116

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 66
2018 Indeterminate (permanent) 9 91 116

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 13 15 20 8 6 31 8 46 22 748
2020 Term 46 4 4 0 0 40 7 93 0 28
2019 Indeterminate (permanent) 15 16 18 9 8 26 7 47 25 689
2019 Term 11 11 16 5 5 43 9 47 19 44
2019 Casual 27 7 13 4 0 35 14 67 7 27
2019 Student 0 0 15 0 8 54 23 0 33 13
2018 Indeterminate (permanent) 11 17 22 9 10 27 4 40 28 645
2018 Casual 27 0 6 9 0 50 7 63 22 26
2017 Indeterminate (permanent) 11 14 20 8 11 29 8 40 29 742
2017 Term 27 18 14 0 0 31 10 77 0 22
2017 Casual 19 18 12 6 6 38 0 60 20 15
2017 Student 5 0 0 0 0 67 27 100 0 19
2014 Indeterminate (permanent) 10 17 17 11 11 29 5 41 33 722
2014 Term 8 15 23 0 8 23 23 43 14 13
2014 Casual 25 17 8 0 0 25 24 83 0 12
2014 Student 6 6 11 0 6 23 48 40 20 17

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 31 18 7 5 10 1 67 13 750
2020 Term 60 14 2 4 0 20 0 92 4 28
2019 Indeterminate (permanent) 31 29 17 6 8 9 1 67 15 687
2019 Term 38 25 11 7 2 16 0 76 11 44
2019 Casual 53 11 15 4 0 15 4 78 4 27
2019 Student 15 23 8 0 8 23 23 71 14 13
2018 Indeterminate (permanent) 24 31 20 8 9 7 0 59 18 645
2017 Indeterminate (permanent) 22 29 19 10 9 10 1 58 21 743
2017 Term 36 42 5 0 4 13 0 90 5 22
2017 Casual 63 12 0 6 6 12 0 86 14 15
2017 Student 22 40 0 0 0 33 5 100 0 19
2014 Indeterminate (permanent) 19 28 22 11 8 11 1 53 22 722
2014 Term 23 38 15 0 8 16 0 73 9 13
2014 Casual 42 34 0 0 0 24 0 100 0 12
2014 Student 27 35 22 0 5 11 0 70 6 18
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 752
2020 Term 0 100 28
2019 Indeterminate (permanent) 9 91 689
2018 Indeterminate (permanent) 9 91 648

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 37 63 74
2019 Indeterminate (permanent) 45 55 62
2018 Indeterminate (permanent) 31 69 60

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 77 23 74
2019 Indeterminate (permanent) 86 14 62
2018 Indeterminate (permanent) 80 20 60

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 74
2018 Indeterminate (permanent) 9 91 60

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 74
2019 Indeterminate (permanent) 0 100 62
2018 Indeterminate (permanent) 0 100 60

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 74
2019 Indeterminate (permanent) 9 91 62
2018 Indeterminate (permanent) 10 90 60

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 74

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 34 66 74
2019 Indeterminate (permanent) 28 72 60
2018 Indeterminate (permanent) 27 73 60

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 25 75 74
2019 Indeterminate (permanent) 26 74 60
2018 Indeterminate (permanent) 33 67 60

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 24 76 74
2019 Indeterminate (permanent) 12 88 60
2018 Indeterminate (permanent) 11 89 60

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 74
2018 Indeterminate (permanent) 8 92 60

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 38 62 74
2019 Indeterminate (permanent) 30 70 60
2018 Indeterminate (permanent) 31 69 60

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 46 54 74
2019 Indeterminate (permanent) 31 69 60
2018 Indeterminate (permanent) 27 73 60

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 10 90 60

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 60

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 9 91 60

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 74
2019 Indeterminate (permanent) 18 82 60
2018 Indeterminate (permanent) 22 78 60

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 74

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 74
2019 Indeterminate (permanent) 18 82 60
2018 Indeterminate (permanent) 13 87 60

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 74
2019 Indeterminate (permanent) 0 100 60
2018 Indeterminate (permanent) 0 100 60

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 14 86 74
2019 Indeterminate (permanent) 11 89 60
2018 Indeterminate (permanent) 19 81 60

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 30 70 74
2019 Indeterminate (permanent) 39 61 60
2018 Indeterminate (permanent) 28 72 60

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 14 86 74
2019 Indeterminate (permanent) 18 82 60
2018 Indeterminate (permanent) 12 88 60

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 74
2019 Indeterminate (permanent) 9 91 60
2018 Indeterminate (permanent) 10 90 60

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 74
2019 Indeterminate (permanent) 15 85 60
2018 Indeterminate (permanent) 15 85 60

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 74

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 7 93 60

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 12 88 74
2018 Indeterminate (permanent) 9 91 60

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 52 48 74
2019 Indeterminate (permanent) 44 56 60
2018 Indeterminate (permanent) 65 35 60

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 55

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 20 80 55

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 55

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 13 87 55

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 31 69 55

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 15 85 55

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 47 53 55

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 57 43 55

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 55

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 13 87 55

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 14 15 20 5 4 35 7 50 14 751
2020 Term 39 11 4 0 0 39 7 93 0 28
2019 Indeterminate (permanent) 16 16 21 4 6 31 7 50 16 687
2019 Term 13 11 19 0 0 47 9 57 0 44
2019 Casual 32 3 13 4 0 37 11 67 7 27
2019 Student 8 8 8 0 8 62 8 50 25 13
2018 Indeterminate (permanent) 10 17 24 5 6 35 4 43 18 645
2018 Term 14 18 25 0 0 35 8 56 0 26
2017 Indeterminate (permanent) 12 13 20 3 4 41 7 48 14 744
2017 Term 36 18 0 0 0 35 10 100 0 22
2017 Casual 31 12 0 6 0 36 14 87 13 15
2017 Student 5 0 0 5 0 73 16 50 50 19
2014 Indeterminate (permanent) 9 13 21 3 4 41 8 44 14 722
2014 Term 8 15 23 0 0 46 8 50 0 13
2014 Casual 34 9 8 0 0 34 16 83 0 12
2014 Student 0 5 11 0 5 46 33 25 25 18

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 30 18 4 4 11 2 71 9 749
2020 Term 53 21 6 0 0 20 0 92 0 28
2019 Indeterminate (permanent) 32 27 19 4 5 11 1 68 10 689
2019 Term 43 18 16 0 0 23 0 79 0 44
2019 Casual 56 15 14 0 0 15 0 83 0 27
2019 Student 15 23 0 0 15 46 0 71 29 13
2018 Indeterminate (permanent) 23 30 23 6 5 12 1 62 12 644
2017 Indeterminate (permanent) 26 31 18 4 4 16 1 68 10 741
2017 Term 51 23 0 4 0 22 0 94 6 22
2017 Casual 75 0 0 6 0 18 0 92 8 15
2017 Student 27 11 8 5 0 43 5 74 11 19
2014 Indeterminate (permanent) 21 29 21 4 3 20 2 64 9 722
2014 Term 15 39 31 0 0 16 0 64 0 13
2014 Casual 50 33 8 0 0 8 0 91 0 12
2014 Student 22 29 16 0 5 22 5 70 7 18

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 0 4 28 16 28 24 0 6 58 25
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 26 17 9 11 0 2 62 20 751
2020 Term 55 29 4 2 10 0 0 84 12 28

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 31 15 9 8 0 1 68 17 749
2020 Term 37 32 18 11 2 0 0 69 13 28
2019 Indeterminate (permanent) 22 26 26 11 14 0 1 49 25 686
2019 Term 22 42 11 14 9 2 0 65 23 44
2019 Casual 30 24 21 18 7 0 0 53 25 27
2019 Student 31 8 31 15 15 0 0 38 31 13
2018 Indeterminate (permanent) 17 26 21 17 17 0 1 44 35 647
2017 Indeterminate (permanent) 18 23 20 15 22 0 1 42 38 741
2017 Term 9 22 18 18 32 0 0 32 51 22
2017 Casual 6 25 25 25 20 0 0 31 44 15
2017 Student 5 40 5 27 16 5 0 48 46 19

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 11 24 28 21 15 0 1 36 37 751
2020 Term 19 38 18 18 7 0 0 57 26 28
2019 Indeterminate (permanent) 15 27 27 18 12 0 0 43 30 686
2019 Term 25 31 27 12 2 2 0 58 14 44
2019 Casual 43 37 16 4 0 0 0 80 4 27
2019 Student 31 46 15 8 0 0 0 77 8 13
2018 Indeterminate (permanent) 10 21 30 23 16 0 0 31 39 647
2017 Indeterminate (permanent) 11 24 26 20 19 0 1 35 39 743
2017 Term 0 42 23 13 23 0 0 42 36 22
2017 Casual 37 24 32 6 0 0 0 62 6 15
2017 Student 49 5 35 11 0 0 0 54 11 19

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 17 29 26 17 11 0 1 46 28 749
2020 Term 41 41 18 0 0 0 0 82 0 27
2019 Indeterminate (permanent) 18 31 26 14 8 0 1 50 23 686
2019 Term 28 43 13 11 2 2 0 73 13 44
2019 Casual 54 33 4 4 4 0 0 87 9 27
2019 Student 62 31 0 8 0 0 0 92 8 13
2018 Indeterminate (permanent) 12 24 31 19 13 0 1 36 33 647
2017 Indeterminate (permanent) 13 27 25 18 16 0 1 40 34 738
2017 Term 34 28 19 14 5 0 0 63 19 21
2017 Casual 37 24 32 6 0 0 0 62 6 15
2017 Student 54 22 8 16 0 0 0 76 16 19

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 14 21 25 20 18 0 1 36 39 750
2020 Term 36 27 19 11 8 0 0 62 19 27
2019 Indeterminate (permanent) 15 24 23 19 18 0 1 39 38 684
2019 Term 29 29 25 7 9 0 0 59 16 44
2019 Casual 44 23 7 16 10 0 0 67 26 27
2019 Student 42 25 17 8 8 0 0 67 17 12
2018 Indeterminate (permanent) 9 16 27 23 23 1 0 25 47 640
2017 Indeterminate (permanent) 12 18 25 20 25 0 1 30 45 741
2017 Term 5 18 19 37 23 0 0 22 59 22
2017 Casual 37 18 20 25 0 0 0 56 25 15
2017 Student 49 22 19 5 5 0 0 70 11 19

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 26 19 13 9 0 3 58 22 750
2020 Term 54 19 11 11 4 0 0 74 15 27
2019 Indeterminate (permanent) 38 29 15 9 6 0 3 69 15 680
2019 Term 57 16 18 5 0 2 2 76 5 44
2019 Casual 66 23 7 4 0 0 0 89 4 27
2019 Student 69 8 8 8 0 0 8 83 8 13
2018 Indeterminate (permanent) 28 29 23 8 9 0 3 59 18 643
2017 Indeterminate (permanent) 28 27 20 11 10 0 4 58 21 742
2017 Term 38 18 18 22 4 0 0 56 27 22
2017 Casual 57 24 12 6 0 0 0 82 6 15
2017 Student 54 22 16 2 0 0 5 80 3 19

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 27 23 14 14 0 0 49 28 746
2020 Term 30 34 18 7 11 0 0 64 18 28
2019 Indeterminate (permanent) 28 28 20 11 11 0 0 57 23 685
2019 Term 40 27 14 10 4 0 5 71 14 44
2019 Casual 56 30 14 0 0 0 0 86 0 27
2019 Student 46 31 15 0 8 0 0 77 8 13
2018 Indeterminate (permanent) 23 26 21 16 13 0 0 49 29 643
2017 Indeterminate (permanent) 23 27 24 14 12 0 0 50 26 741
2017 Term 23 18 22 27 10 0 0 41 37 22
2017 Casual 38 31 6 24 0 0 0 70 24 15
2017 Student 43 24 22 11 0 0 0 67 11 19

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 20 17 10 12 0 8 58 23 747
2020 Term 29 23 13 14 3 2 16 63 21 28

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 34 22 9 4 0 1 64 14 750
2020 Term 51 40 7 2 0 0 0 91 2 28
2019 Indeterminate (permanent) 23 32 25 11 6 1 1 57 18 682
2019 Term 22 47 19 7 2 2 0 71 9 44
2019 Casual 46 33 15 7 0 0 0 78 7 27
2019 Student 50 8 17 8 17 0 0 58 25 12
2018 Indeterminate (permanent) 18 33 26 13 8 1 1 52 21 645
2018 Term 14 56 6 14 3 0 6 75 19 26
2017 Indeterminate (permanent) 22 31 24 12 9 1 1 54 22 741
2017 Term 23 32 18 18 9 0 0 55 27 22
2017 Casual 63 12 12 6 6 0 0 75 12 15
2017 Student 16 60 16 8 0 0 0 76 8 19

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 23 32 25 12 7 0 1 55 20 748
2020 Term 46 23 18 13 0 0 0 69 13 28
2019 Indeterminate (permanent) 19 33 23 15 8 1 1 53 24 683
2019 Term 22 34 30 7 4 2 0 57 12 44
2019 Casual 49 34 14 3 0 0 0 83 3 27
2019 Student 33 58 8 0 0 0 0 92 0 12
2018 Indeterminate (permanent) 15 29 29 16 10 0 0 44 26 647
2017 Indeterminate (permanent) 16 29 26 15 13 0 1 45 28 740
2017 Term 28 28 22 9 13 0 0 56 22 22
2017 Casual 45 19 12 12 12 0 0 63 25 15
2017 Student 40 43 5 11 0 0 0 84 11 19

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 27 21 13 9 0 1 57 22 748
2020 Term 51 29 7 7 6 0 0 80 13 28
2019 Indeterminate (permanent) 25 30 19 14 12 0 1 55 26 683
2019 Term 35 25 23 10 4 2 0 62 14 44
2019 Casual 38 25 16 18 3 0 0 63 21 27
2019 Student 33 25 17 17 8 0 0 58 25 12
2018 Indeterminate (permanent) 19 29 24 15 12 0 1 49 27 643
2017 Indeterminate (permanent) 19 28 22 16 13 0 1 48 30 740
2017 Term 19 27 23 18 13 0 0 46 31 22
2017 Casual 50 14 6 18 12 0 0 63 30 15
2017 Student 27 33 16 16 8 0 0 60 24 19

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 27 17 7 7 0 1 68 14 748
2020 Term 76 14 4 4 2 0 0 90 6 28
2019 Indeterminate (permanent) 42 25 16 9 8 0 1 67 16 683
2019 Term 49 28 14 2 4 2 0 79 7 44
2019 Casual 55 22 8 15 0 0 0 78 15 27
2019 Student 33 25 33 0 8 0 0 58 8 12

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 28 23 14 7 0 1 55 22 749
2020 Term 26 16 48 6 4 0 0 42 10 28

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 27 24 13 6 0 1 56 20 749
2020 Term 18 52 22 8 0 0 0 70 8 27
2019 Indeterminate (permanent) 36 29 19 10 5 0 1 66 15 683
2019 Term 32 36 16 12 4 0 0 68 16 44
2019 Casual 45 45 8 3 0 0 0 89 3 27
2019 Student 50 33 8 8 0 0 0 83 8 12
2018 Indeterminate (permanent) 27 33 23 10 6 0 1 60 16 643
2018 Term 24 39 17 4 13 4 0 66 17 26
2017 Indeterminate (permanent) 27 34 21 9 8 0 1 62 17 738
2017 Term 32 13 31 15 9 0 0 45 24 22
2017 Casual 69 0 6 18 6 0 0 69 25 15
2017 Student 54 13 22 5 5 0 0 67 11 19

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 26 18 5 4 0 1 73 9 750
2020 Term 49 31 14 6 0 0 0 80 6 28
2019 Indeterminate (permanent) 52 22 13 6 5 0 1 76 11 678
2019 Term 59 20 12 7 2 0 0 79 9 44
2019 Casual 67 26 3 3 0 0 0 93 3 27
2019 Student 75 8 8 8 0 0 0 83 8 12
2018 Indeterminate (permanent) 49 26 13 5 4 0 2 78 9 640
2017 Indeterminate (permanent) 55 23 12 5 2 0 1 80 8 744
2017 Term 63 9 5 9 9 0 6 76 19 22
2017 Casual 69 12 12 6 0 0 0 81 6 15
2017 Student 65 24 5 5 0 0 0 89 5 19

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 33 26 10 6 0 0 58 16 748
2020 Term 39 40 11 10 0 0 0 79 10 27

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 66 18 7 1 3 1 4 89 4 745
2020 Term 69 17 7 4 0 0 4 89 4 28
2019 Indeterminate (permanent) 72 11 5 2 3 0 7 90 5 684
2019 Term 75 11 7 0 5 2 0 88 5 44
2019 Casual 67 18 8 0 0 0 8 92 0 27
2019 Student 67 0 8 8 0 0 17 80 10 12
2018 Indeterminate (permanent) 67 17 5 3 2 0 5 89 5 645

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 76 11 6 2 3 1 2 90 5 743
2020 Term 100 0 0 0 0 0 0 100 0 28
2019 Indeterminate (permanent) 70 13 6 3 6 0 2 85 9 684
2019 Term 89 4 5 0 0 2 0 95 0 44
2019 Casual 82 11 3 3 0 0 0 93 3 27
2019 Student 75 0 8 0 8 0 8 82 9 12
2018 Indeterminate (permanent) 65 15 6 4 6 1 4 84 10 640
2018 Casual 78 9 6 3 0 0 3 90 4 26
2017 Indeterminate (permanent) 68 12 7 5 5 1 3 84 9 742
2017 Term 78 13 0 5 5 0 0 91 9 22
2017 Casual 94 0 0 6 0 0 0 94 6 15
2017 Student 87 8 5 0 0 0 0 95 0 19

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 67 19 8 2 2 0 2 88 4 746
2020 Term 94 6 0 0 0 0 0 100 0 28
2019 Indeterminate (permanent) 58 25 9 3 3 0 1 84 7 683
2019 Term 66 23 9 0 2 0 0 88 2 44
2019 Casual 90 3 4 3 0 0 0 93 3 27
2019 Student 67 8 17 0 8 0 0 75 8 12
2018 Indeterminate (permanent) 56 28 10 3 2 0 1 85 5 646
2017 Indeterminate (permanent) 52 28 11 4 3 0 2 82 7 742
2017 Term 64 18 14 0 0 0 5 86 0 22
2017 Casual 88 6 0 6 0 0 0 94 6 15
2017 Student 73 16 11 0 0 0 0 89 0 19

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 65 16 8 5 5 0 1 82 10 751
2020 Term 84 10 4 2 0 0 0 94 2 28
2019 Indeterminate (permanent) 54 20 10 7 7 0 1 76 14 680
2019 Term 76 9 9 2 2 0 0 86 5 44
2019 Casual 82 3 8 7 0 0 0 85 7 27
2019 Student 75 17 0 0 8 0 0 92 8 12
2018 Indeterminate (permanent) 46 23 13 9 8 0 1 70 17 642
2017 Indeterminate (permanent) 51 21 12 8 6 0 2 73 14 742
2017 Term 64 14 9 9 4 0 0 77 14 22
2017 Casual 75 6 6 0 12 0 0 81 12 15
2017 Student 65 27 8 0 0 0 0 92 0 19

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 60 13 6 2 1 0 18 89 4 750
2020 Term 74 0 0 0 0 0 26 100 0 28
2019 Indeterminate (permanent) 57 14 7 2 1 0 17 87 4 676
2019 Term 63 0 2 0 0 2 32 96 0 44
2019 Casual 82 3 0 0 0 0 15 100 0 27
2019 Student 64 0 0 0 0 0 36 100 0 11
2018 Indeterminate (permanent) 50 16 7 2 2 0 22 86 5 642
2017 Indeterminate (permanent) 51 16 7 2 1 0 23 87 5 741
2017 Term 55 14 9 0 0 0 22 89 0 22
2017 Casual 68 0 0 0 0 0 32 100 0 15
2017 Student 62 5 0 0 0 0 33 100 0 19

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 68 17 8 2 0 0 4 90 2 751
2020 Term 88 7 5 0 0 0 0 95 0 28
2019 Indeterminate (permanent) 72 16 5 2 1 0 4 91 3 684
2019 Term 77 12 2 0 0 0 9 97 0 44
2019 Casual 92 0 0 0 0 0 8 100 0 27
2019 Student 82 0 0 0 9 0 9 90 10 11
2018 Indeterminate (permanent) 62 21 9 2 1 0 4 87 3 639
2017 Indeterminate (permanent) 62 20 7 1 1 0 8 90 3 738
2017 Term 73 0 18 0 4 0 5 77 5 22
2017 Casual 88 0 6 0 0 6 0 93 0 15
2017 Student 84 11 0 0 0 0 5 100 0 19

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 75 13 5 2 1 0 3 91 3 752
2020 Term 22 31 21 10 15 0 0 53 26 28
2019 Indeterminate (permanent) 81 9 4 1 2 0 3 93 2 682
2019 Term 22 19 23 19 18 0 0 41 36 44
2019 Casual 37 19 19 0 25 0 0 56 25 27
2019 Student 17 25 0 17 33 8 0 45 55 12
2018 Indeterminate (permanent) 76 12 4 1 1 0 5 93 3 645
2017 Indeterminate (permanent) 75 10 5 3 2 0 5 90 5 744
2017 Term 28 0 13 14 45 0 0 28 59 22
2017 Casual 31 6 32 12 18 0 0 37 31 15
2017 Student 46 5 22 5 22 0 0 51 27 19

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 27 15 6 2 0 2 76 8 749
2020 Term 38 38 14 7 4 0 0 75 11 27
2019 Indeterminate (permanent) 55 25 10 4 3 0 2 82 8 682
2019 Term 56 25 9 7 0 0 2 83 7 44
2019 Casual 56 25 0 15 0 0 4 85 15 27
2019 Student 33 33 25 8 0 0 0 67 8 12
2018 Indeterminate (permanent) 48 29 12 5 2 1 3 80 7 645
2017 Indeterminate (permanent) 51 26 13 5 2 0 3 80 7 743
2017 Term 77 9 14 0 0 0 0 86 0 22
2017 Casual 76 19 6 0 0 0 0 94 0 15
2017 Student 57 11 27 0 5 0 0 67 5 19

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 40 22 8 4 0 0 66 11 750
2020 Term 40 25 24 7 0 4 0 68 7 28

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 11 30 36 17 6 0 0 41 23 752
2020 Term 16 37 30 10 4 4 0 55 14 27
2019 Indeterminate (permanent) 11 34 36 13 6 0 0 45 19 687
2019 Term 23 34 32 12 0 0 0 56 12 44
2019 Casual 15 53 29 4 0 0 0 68 4 27
2019 Student 23 23 46 8 0 0 0 46 8 13
2018 Indeterminate (permanent) 7 29 39 18 7 0 0 36 25 648
2017 Indeterminate (permanent) 7 25 40 18 9 0 0 33 27 744
2017 Term 5 36 32 18 9 0 0 41 27 22
2017 Casual 31 18 32 18 0 0 0 50 18 15
2017 Student 27 27 35 11 0 0 0 54 11 19

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 16 21 40 17 5 0 0 22 38 752
2020 Term 7 13 25 44 10 0 0 54 21 28
2019 Indeterminate (permanent) 11 19 40 20 9 0 0 29 30 683
2019 Term 2 23 31 35 9 0 0 44 25 43
2019 Casual 4 4 47 23 23 0 0 46 7 26
2019 Student 0 23 23 15 38 0 0 54 23 13
2018 Indeterminate (permanent) 16 23 37 19 6 0 0 25 38 643
2017 Indeterminate (permanent) 12 25 39 16 7 0 0 24 37 741
2017 Term 22 9 40 28 0 0 0 28 32 22
2017 Casual 6 19 44 19 13 0 0 31 25 15
2017 Student 5 11 30 33 22 0 0 54 16 19

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 40 14 8 2 2 0 76 10 753
2020 Term 55 39 4 0 0 2 0 96 0 28
2019 Indeterminate (permanent) 32 38 17 7 4 2 0 72 11 685
2019 Term 36 25 16 12 4 7 0 66 17 44
2019 Casual 22 44 20 7 4 3 0 69 11 27
2019 Student 15 31 0 15 8 31 0 67 33 13
2018 Indeterminate (permanent) 27 42 16 9 5 2 0 70 13 642
2017 Indeterminate (permanent) 27 41 12 10 6 3 0 71 16 744
2017 Term 23 36 5 18 9 9 0 65 30 22
2017 Casual 50 32 6 6 6 0 0 82 12 15
2017 Student 11 51 5 11 0 22 0 79 14 19

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 35 15 9 5 2 0 70 14 749
2020 Term 42 42 11 0 0 5 0 89 0 28

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 26 13 10 7 1 0 70 17 752
2020 Term 58 16 11 6 10 0 0 74 16 28

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 27 12 4 3 1 0 80 8 751
2020 Term 70 14 9 2 0 0 4 88 3 28

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 34 15 10 6 2 0 67 17 750
2020 Term 59 25 6 4 0 6 0 90 4 28
2019 Indeterminate (permanent) 22 34 18 14 11 2 0 57 25 686
2019 Term 36 18 23 14 6 2 0 56 21 44
2019 Casual 48 21 23 4 4 0 0 70 7 27
2019 Student 31 31 8 15 8 8 0 67 25 13
2018 Indeterminate (permanent) 16 34 20 17 12 1 0 51 29 644
2017 Indeterminate (permanent) 15 37 14 19 15 1 0 52 34 742
2017 Term 19 36 9 18 9 5 4 60 30 22
2017 Casual 63 12 0 12 12 0 0 76 24 15
2017 Student 27 46 22 0 5 0 0 73 5 19

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 38 6 7 1 0 0 85 9 749
2020 Term 74 23 0 4 0 0 0 96 4 28

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 36 9 4 2 1 0 85 6 751
2020 Term 66 25 2 6 0 0 0 92 6 28

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 34 21 5 2 1 3 71 8 744
2020 Term 44 31 19 6 0 0 0 75 6 28

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 34 11 3 2 2 2 84 5 750
2020 Term 58 31 8 2 0 0 0 89 2 28

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 76 16 3 1 0 2 1 96 1 749
2020 Term 78 11 0 0 0 4 7 100 0 28

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 33 9 5 1 2 1 86 5 750
2020 Term 53 28 9 4 0 6 0 86 4 28

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 55 27 9 6 3 0 0 82 9 746
2020 Term 70 18 6 6 0 0 0 88 6 28

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 25 10 4 1 1 1 85 6 752
2020 Term 79 15 4 2 0 0 0 94 2 28

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 20 47 15 11 5 1 2 69 16 266
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 748
2020 Term 7 93 28

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 748
2020 Term 7 93 28
2019 Indeterminate (permanent) 17 83 688
2019 Term 9 91 44
2019 Casual 4 96 27
2019 Student 38 62 13
2017 Indeterminate (permanent) 17 83 742
2014 Indeterminate (permanent) 15 85 722

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 44 56 99

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 77 23 100
2019 Indeterminate (permanent) 77 23 118
2017 Indeterminate (permanent) 81 19 125
2014 Indeterminate (permanent) 74 26 112

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 34 4 12 0 0 0 84 12 77
2019 Indeterminate (permanent) 48 33 1 13 5 0 0 81 18 89
2017 Indeterminate (permanent) 51 34 5 8 1 1 0 86 9 101
2014 Indeterminate (permanent) 58 29 4 7 2 0 0 87 9 82

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 27 8 4 3 2 2 84 7 751
2020 Term 62 38 0 0 0 0 0 100 0 28
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 52 19 0 65 35 748
2020 Term 29 56 15 0 66 34 28

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 34 66 210

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 11 20 15 21 28 1 5 33 52 210

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 4 11 12 27 42 1 3 16 72 210

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 19 16 8 7 1 6 67 16 752
2020 Term 82 7 4 0 4 0 4 92 4 28
2019 Indeterminate (permanent) 32 19 19 13 13 0 4 53 27 672
2019 Term 52 17 7 8 2 0 14 80 11 42
2019 Casual 44 26 8 4 4 4 11 83 8 27
2019 Student 33 17 17 8 0 0 25 67 11 12
2018 Indeterminate (permanent) 33 15 16 12 17 1 6 52 31 645
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