2020 Public Service Employee Survey Results for Public Safety Canada by Question 101. Do you work full-time or part-time?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 30 49 5 14 3 0 0 78 17 782
2020 Part-time 35 53 0 7 5 0 0 89 11 18

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 74 16 4 3 2 0 1 91 5 778
2020 Part-time 72 11 6 7 5 0 0 83 11 18
2017 Full-time 68 22 5 2 2 1 1 92 3 781
2017 Part-time 79 11 3 0 3 3 0 93 4 20
2014 Full-time 66 23 5 3 2 1 1 90 5 744
2014 Part-time 86 14 0 0 0 0 0 100 0 21

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 35 38 10 13 4 0 0 73 16 783
2020 Part-time 25 54 6 5 5 7 0 84 10 18
2019 Full-time 46 33 5 9 7 0 0 79 16 753
2019 Part-time 93 7 0 0 0 0 0 100 0 13
2017 Full-time 42 35 7 9 6 0 0 78 15 780
2017 Part-time 41 45 3 7 3 0 0 86 11 20
2014 Full-time 44 32 7 11 6 0 0 76 17 744
2014 Part-time 57 43 0 0 0 0 0 100 0 21

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 38 15 10 5 0 1 69 16 776
2020 Part-time 22 43 0 20 16 0 0 65 35 18
2019 Full-time 30 37 13 13 7 0 0 67 20 748
2019 Part-time 28 40 13 18 0 0 0 68 18 14
2017 Full-time 26 40 11 13 9 0 0 66 22 782
2017 Part-time 25 61 0 11 3 0 0 86 14 20
2014 Full-time 24 37 12 17 9 0 1 62 26 744
2014 Part-time 28 44 0 24 5 0 0 72 28 21

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 42 37 10 7 3 1 1 80 10 775
2020 Part-time 47 37 7 5 5 0 0 84 10 17
2019 Full-time 47 35 9 6 2 0 0 82 9 754
2019 Part-time 40 45 8 7 0 0 0 85 7 14
2017 Full-time 45 39 6 6 3 0 0 84 10 780
2017 Part-time 63 30 0 7 0 0 0 93 7 20
2014 Full-time 42 37 10 7 3 1 0 80 10 743
2014 Part-time 57 19 19 0 5 0 0 76 5 21

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 30 9 11 5 0 1 75 16 780
2020 Part-time 55 13 17 10 5 0 0 68 15 18
2019 Full-time 48 31 9 7 5 0 0 79 12 750
2019 Part-time 71 7 14 8 0 0 0 78 8 14
2017 Full-time 40 33 8 10 8 1 0 73 19 783
2017 Part-time 56 11 8 18 3 4 0 69 23 20
2014 Full-time 32 34 11 12 11 0 0 66 23 743
2014 Part-time 57 24 19 0 0 0 0 81 0 21

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 40 38 11 8 4 0 0 78 11 782
2020 Part-time 63 21 5 0 11 0 0 84 11 18
2019 Full-time 42 35 12 7 4 0 0 77 12 751
2019 Part-time 59 26 8 7 0 0 0 85 7 14
2017 Full-time 31 44 9 10 5 0 0 75 16 782
2017 Part-time 22 64 0 11 3 0 0 86 14 20
2014 Full-time 28 38 12 12 10 0 0 66 22 744
2014 Part-time 28 48 14 10 0 0 0 76 10 21

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 37 37 11 9 4 0 0 75 14 782
2020 Part-time 49 24 13 5 9 0 0 74 14 18
2019 Full-time 38 34 13 9 7 0 0 72 16 754
2019 Part-time 58 36 0 7 0 0 0 93 7 14
2017 Full-time 30 37 12 12 8 0 0 67 20 783
2017 Part-time 45 30 0 14 10 0 0 75 25 20
2014 Full-time 22 32 16 15 14 0 0 54 29 744
2014 Part-time 48 33 10 5 5 0 0 81 9 21

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 35 39 12 10 5 0 0 74 14 776
2020 Part-time 30 37 0 16 17 0 0 67 33 17
2019 Full-time 30 38 11 13 7 0 0 69 20 747
2019 Part-time 58 27 0 15 0 0 0 85 15 14
2017 Full-time 24 45 9 14 8 0 0 69 22 782
2017 Part-time 22 42 8 18 3 0 8 69 23 20

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 50 34 9 5 2 0 0 84 7 780
2020 Part-time 47 33 0 9 11 0 0 80 20 18
2019 Full-time 47 37 8 4 4 0 0 84 8 749
2019 Part-time 53 39 0 0 8 0 0 92 8 14
2017 Full-time 41 37 8 8 5 1 0 79 13 783
2017 Part-time 45 33 11 11 0 0 0 78 11 20
2014 Full-time 36 36 12 11 5 0 0 72 16 743
2014 Part-time 62 24 5 5 5 0 0 86 9 21

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 38 34 12 10 5 0 0 73 15 781
2020 Part-time 45 40 5 7 5 0 0 84 11 18
2019 Full-time 38 35 11 8 7 0 0 73 15 752
2019 Part-time 53 33 0 15 0 0 0 85 15 14
2017 Full-time 32 37 12 11 9 0 0 68 20 783
2017 Part-time 45 19 11 21 3 0 0 64 25 20

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 53 31 9 5 2 0 0 84 7 776
2020 Part-time 75 8 5 7 5 0 0 83 12 16
2019 Full-time 52 33 10 2 2 0 0 85 5 752
2019 Part-time 67 12 8 13 0 0 0 79 13 14
2017 Full-time 48 37 8 5 3 0 0 85 7 782
2017 Part-time 44 37 11 7 0 0 0 82 7 20
2014 Full-time 56 27 10 3 3 1 0 83 7 743
2014 Part-time 61 34 5 0 0 0 0 95 0 21

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 36 38 12 9 3 0 0 75 13 775
2020 Part-time 44 34 17 0 5 0 0 78 5 18
2019 Full-time 35 40 11 8 5 0 0 76 13 751
2019 Part-time 38 62 0 0 0 0 0 100 0 14
2017 Full-time 34 38 11 10 6 0 0 72 16 779
2017 Part-time 22 46 3 18 10 0 0 68 29 20
2014 Full-time 24 38 12 13 12 0 0 63 25 744
2014 Part-time 28 47 14 11 0 0 0 75 11 21

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 42 32 14 7 4 0 0 75 11 779
2020 Part-time 31 47 11 0 11 0 0 78 11 18
2019 Full-time 39 34 12 8 6 0 0 74 14 754
2019 Part-time 53 33 8 7 0 0 0 85 7 14
2017 Full-time 37 34 14 9 7 0 0 70 16 782
2017 Part-time 52 11 8 18 11 0 0 63 29 20
2014 Full-time 30 33 13 12 11 0 0 63 23 743
2014 Part-time 42 44 14 0 0 0 0 86 0 21

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 36 38 12 9 4 0 1 75 13 775
2020 Part-time 49 34 6 0 5 7 0 88 5 18
2019 Full-time 34 39 13 9 5 0 0 73 14 744
2019 Part-time 53 41 0 7 0 0 0 93 7 14
2017 Full-time 32 39 11 10 7 1 1 72 17 779
2017 Part-time 45 26 11 7 10 0 0 71 18 20
2014 Full-time 29 34 14 13 9 0 0 63 22 744
2014 Part-time 38 48 5 5 5 0 0 86 9 21

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 37 9 6 4 0 0 81 10 780
2020 Part-time 52 33 0 11 5 0 0 84 16 18
2019 Full-time 45 35 10 6 4 0 0 79 10 753
2019 Part-time 59 20 8 13 0 0 0 79 13 14
2017 Full-time 37 38 11 9 5 0 0 75 14 778
2017 Part-time 33 53 7 0 7 0 0 86 7 20
2014 Full-time 32 37 14 9 8 0 0 69 17 744
2014 Part-time 53 33 5 9 0 0 0 86 9 21

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 27 34 19 11 9 0 0 61 20 779
2020 Part-time 42 13 45 0 0 0 0 55 0 18
2019 Full-time 32 35 19 9 5 0 0 67 14 749
2019 Part-time 46 32 8 14 0 0 0 78 14 14
2017 Full-time 27 35 20 11 7 0 1 62 18 783
2017 Part-time 56 26 14 3 0 0 0 82 3 20
2014 Full-time 27 34 19 11 9 0 1 61 20 743
2014 Part-time 48 33 14 5 0 0 0 81 5 21

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 10 24 38 19 7 1 1 26 35 780
2020 Part-time 0 9 38 24 28 0 0 53 9 18
2019 Full-time 10 25 39 17 7 1 1 24 36 752
2019 Part-time 0 0 60 13 27 0 0 40 0 14
2017 Full-time 14 27 39 13 4 1 2 18 42 781
2017 Part-time 4 26 44 11 8 3 4 20 32 20
2014 Full-time 16 26 37 14 5 1 1 19 43 744
2014 Part-time 14 10 38 19 14 0 5 35 25 21

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 8 18 27 30 15 1 1 46 27 778
2020 Part-time 0 9 13 34 39 0 5 77 9 18
2019 Full-time 13 23 27 22 12 1 2 35 37 749
2019 Part-time 14 15 7 19 38 8 0 62 31 14
2017 Full-time 14 21 28 21 10 3 2 33 38 779
2017 Part-time 11 26 26 11 15 7 4 29 42 20
2014 Full-time 22 27 28 13 7 2 1 21 51 743
2014 Part-time 14 19 14 24 24 0 5 50 35 21

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 15 24 33 19 7 1 1 26 40 778
2020 Part-time 11 11 19 31 24 5 0 58 23 18
2019 Full-time 18 24 32 18 6 1 1 24 43 752
2019 Part-time 8 27 31 20 7 0 8 28 38 14
2017 Full-time 22 24 30 16 5 1 3 21 48 780
2017 Part-time 18 15 53 7 4 0 4 11 34 20
2014 Full-time 29 28 27 11 4 1 2 15 58 744
2014 Part-time 29 14 10 19 19 5 5 42 48 21

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 12 22 31 24 9 1 1 33 35 775
2020 Part-time 0 16 13 33 33 0 5 69 17 18
2019 Full-time 9 20 36 23 10 1 2 33 30 746
2019 Part-time 0 6 50 30 14 0 0 44 6 13
2017 Full-time 16 25 33 18 7 1 2 25 42 777
2017 Part-time 12 19 15 27 23 0 4 52 32 19
2014 Full-time 17 25 32 17 6 1 1 23 43 744
2014 Part-time 5 10 23 24 39 0 0 63 14 21

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 19 23 28 18 10 1 2 28 43 779
2020 Part-time 7 17 19 29 28 0 0 57 24 17
2019 Full-time 17 24 27 18 11 2 2 29 42 749
2019 Part-time 20 5 7 13 47 8 0 66 27 14
2017 Full-time 28 25 26 11 7 2 2 19 55 778
2017 Part-time 23 10 22 19 19 0 7 41 35 20
2014 Full-time 31 27 23 12 5 1 1 17 60 744
2014 Part-time 19 14 5 19 39 0 5 61 34 21

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 14 18 32 20 12 2 2 33 34 778
2020 Part-time 5 0 17 28 28 11 11 72 6 18
2019 Full-time 21 27 26 15 8 2 1 24 50 749
2019 Part-time 22 7 12 19 25 15 0 52 34 14
2017 Full-time 23 23 29 13 8 2 2 21 48 781
2017 Part-time 11 33 23 15 4 4 11 22 52 20
2014 Full-time 18 21 32 17 8 2 3 26 41 742
2014 Part-time 5 19 18 24 29 0 5 56 25 21

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 15 20 33 21 9 1 1 31 36 773
2020 Part-time 5 24 16 24 22 5 5 50 32 18
2019 Full-time 16 22 36 17 7 2 1 25 39 749
2019 Part-time 6 20 28 7 31 8 0 42 28 14
2017 Full-time 22 22 32 12 7 3 2 20 47 783
2017 Part-time 7 26 34 11 11 8 4 25 37 20
2014 Full-time 27 26 29 12 5 1 1 17 54 743
2014 Part-time 9 15 18 19 33 0 5 55 26 21

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 12 25 37 19 6 1 0 26 37 782
2020 Part-time 7 21 41 27 0 0 5 28 29 18
2019 Full-time 22 26 31 13 7 1 0 21 48 753
2019 Part-time 0 21 19 38 7 0 15 52 25 14
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 30 29 16 9 4 7 6 67 14 781
2020 Part-time 38 31 5 0 0 7 19 93 0 17
2019 Full-time 35 28 13 9 7 4 4 68 17 754
2019 Part-time 51 20 0 7 0 15 7 92 8 14
2017 Full-time 29 30 13 11 9 4 4 64 22 781
2017 Part-time 30 34 7 0 7 23 0 82 9 20
2014 Full-time 28 31 13 11 10 3 3 63 23 744
2014 Part-time 57 19 14 5 0 5 0 80 5 21

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 55 25 7 8 5 1 0 80 13 778
2020 Part-time 51 29 9 0 5 6 0 86 5 18
2019 Full-time 50 25 8 10 7 0 0 75 17 755
2019 Part-time 59 28 13 0 0 0 0 87 0 14
2017 Full-time 47 26 8 10 9 0 0 73 19 783
2017 Part-time 37 45 4 4 11 0 0 82 14 20
2014 Full-time 40 26 10 13 10 1 0 66 23 744
2014 Part-time 53 19 10 10 9 0 0 72 19 21

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 62 25 6 4 2 0 0 87 7 777
2020 Part-time 75 21 0 5 0 0 0 95 5 18
2019 Full-time 55 29 5 7 4 0 0 84 11 752
2019 Part-time 66 34 0 0 0 0 0 100 0 14
2017 Full-time 48 32 8 8 5 0 0 80 12 780
2017 Part-time 56 30 4 11 0 0 0 85 11 20
2014 Full-time 42 34 9 10 5 0 0 76 15 744
2014 Part-time 57 19 14 5 5 0 0 76 9 21

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 54 30 9 3 3 1 0 85 6 776
2020 Part-time 46 38 11 0 0 5 0 89 0 18
2019 Full-time 50 32 8 5 3 0 0 83 9 755
2019 Part-time 51 43 0 7 0 0 0 93 7 14

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 56 19 8 5 4 5 4 82 9 782
2020 Part-time 61 19 0 15 0 5 0 84 16 18
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 60 23 10 3 2 0 2 85 5 780
2020 Part-time 37 25 13 0 0 13 11 83 0 18
2019 Full-time 55 23 10 4 5 1 2 80 9 752
2019 Part-time 37 20 20 0 0 8 15 74 0 14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 48 30 8 9 4 0 0 79 13 779
2020 Part-time 48 34 6 0 11 0 0 83 11 18
2019 Full-time 43 32 9 7 7 1 1 76 14 751
2019 Part-time 59 12 14 15 0 0 0 72 15 14
2017 Full-time 39 37 8 8 6 1 0 77 15 783
2017 Part-time 49 33 8 7 4 0 0 82 11 20
2014 Full-time 38 31 11 10 9 1 0 70 19 744
2014 Part-time 63 28 0 5 5 0 0 90 10 21

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 54 23 11 5 3 2 2 80 8 780
2020 Part-time 42 17 19 11 0 0 11 66 12 18

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 51 30 8 6 3 0 1 82 10 779
2020 Part-time 53 19 7 21 0 0 0 72 21 17
2019 Full-time 48 28 9 7 6 0 2 77 14 750
2019 Part-time 59 34 7 0 0 0 0 93 0 14
2017 Full-time 45 31 8 9 6 1 1 76 15 782
2017 Part-time 60 0 11 18 11 0 0 60 29 20
2014 Full-time 41 29 10 11 8 0 0 70 20 744
2014 Part-time 58 33 0 0 10 0 0 90 10 21

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 38 62 781
2020 Part-time 36 64 18

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 59 18 6 2 2 4 10 89 4 781
2020 Part-time 64 11 19 0 0 0 7 80 0 17

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 58 25 7 7 3 0 0 83 10 780
2020 Part-time 55 29 9 7 0 0 0 84 7 18
2019 Full-time 53 28 7 6 6 0 0 81 12 753
2019 Part-time 74 20 7 0 0 0 0 93 0 14
2017 Full-time 51 26 8 6 8 0 0 78 14 781
2017 Part-time 41 11 27 14 7 0 0 52 21 20
2014 Full-time 42 29 10 8 11 0 0 71 19 742
2014 Part-time 72 24 0 5 0 0 0 95 5 21
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 40 31 12 7 4 5 1 76 12 780
2020 Part-time 56 16 0 5 6 17 0 87 13 18
2019 Full-time 33 32 13 10 6 5 0 70 17 748
2019 Part-time 67 20 13 0 0 0 0 87 0 14
2017 Full-time 28 35 12 10 10 5 0 66 21 783
2017 Part-time 44 37 11 0 7 0 0 82 7 20
2014 Full-time 14 30 18 15 14 9 0 48 32 744
2014 Part-time 43 38 0 5 9 5 0 85 15 21

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 36 33 14 10 5 1 0 71 15 780
2020 Part-time 62 23 5 5 6 0 0 85 11 18
2019 Full-time 30 34 15 12 8 1 0 64 20 749
2019 Part-time 67 26 7 0 0 0 0 93 0 14
2017 Full-time 25 35 14 12 13 1 0 61 25 781
2017 Part-time 48 30 11 4 7 0 0 78 11 20
2014 Full-time 13 29 19 19 17 2 0 43 37 742
2014 Part-time 38 34 10 5 9 5 0 75 15 21

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 26 33 15 16 6 3 1 62 23 778
2020 Part-time 49 24 10 6 0 11 0 82 7 18
2019 Full-time 20 34 18 15 10 3 0 56 26 745
2019 Part-time 46 36 13 6 0 0 0 81 6 14
2017 Full-time 17 30 18 17 13 4 0 49 32 783
2017 Part-time 49 29 11 0 11 0 0 78 11 20
2014 Full-time 8 26 18 23 19 5 0 36 44 743
2014 Part-time 19 37 11 14 9 10 0 62 26 21

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 26 34 14 16 8 1 0 61 24 781
2020 Part-time 49 25 5 11 0 11 0 83 12 18
2019 Full-time 19 31 18 19 12 1 0 51 31 750
2019 Part-time 54 7 7 33 0 0 0 61 33 14
2017 Full-time 17 31 14 19 15 3 0 49 36 782
2017 Part-time 29 46 3 11 11 0 0 75 22 20
2014 Full-time 8 28 17 25 20 3 0 37 46 744
2014 Part-time 14 37 11 10 14 14 0 60 28 21

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 41 27 20 6 2 3 1 71 8 782
2020 Part-time 39 16 11 5 7 16 7 71 14 18
2019 Full-time 41 29 17 6 3 4 1 73 9 753
2019 Part-time 55 26 12 7 0 0 0 81 7 14
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 28 43 17 8 3 1 0 71 12 780
2020 Part-time 30 50 5 5 5 5 0 85 10 17
2019 Full-time 26 41 16 10 6 1 1 68 16 753
2019 Part-time 54 27 13 6 0 0 0 81 6 14
2017 Full-time 24 43 17 9 6 1 0 68 15 779
2017 Part-time 41 48 0 11 0 0 0 89 11 20
2014 Full-time 22 39 19 12 6 2 0 63 18 744
2014 Part-time 33 48 19 0 0 0 0 81 0 21

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 19 37 22 14 5 3 0 58 20 769
2020 Part-time 39 34 11 6 5 5 0 77 11 18
2019 Full-time 12 34 20 18 11 5 0 49 31 751
2019 Part-time 33 26 21 12 0 8 0 64 13 14

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 35 35 14 8 4 2 2 73 13 780
2020 Part-time 33 30 16 12 5 5 0 66 17 17
2019 Full-time 29 34 16 10 6 3 2 66 17 753
2019 Part-time 34 36 6 12 0 13 0 80 14 14
2017 Full-time 32 36 13 10 6 2 0 70 16 780
2017 Part-time 46 30 0 4 14 3 3 81 19 20
2014 Full-time 31 35 12 11 6 4 1 69 18 744
2014 Part-time 42 14 19 20 0 5 0 59 21 21

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 35 38 16 6 3 2 0 74 10 776
2020 Part-time 48 21 13 5 9 5 0 73 14 18
2019 Full-time 32 35 19 8 5 2 0 68 13 749
2019 Part-time 47 40 13 0 0 0 0 87 0 14

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 19 22 23 11 12 10 4 48 26 779
2020 Part-time 40 18 11 10 15 6 0 61 27 18
2019 Full-time 17 19 21 14 13 12 4 43 32 751
2019 Part-time 46 14 15 0 0 16 9 80 0 13
2017 Full-time 13 21 17 16 17 13 3 41 39 781
2017 Part-time 11 23 4 18 7 27 11 53 41 20
2014 Full-time 11 16 18 19 23 10 2 32 47 744
2014 Part-time 28 37 14 5 5 10 0 73 11 21

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 25 33 16 15 8 3 0 60 23 776
2020 Part-time 33 26 5 15 11 11 0 66 29 18
2019 Full-time 18 36 16 16 11 2 1 56 28 755
2019 Part-time 41 41 6 7 0 0 5 87 7 14
2017 Full-time 22 34 16 12 11 4 0 59 24 780
2017 Part-time 29 45 4 7 0 11 3 88 8 20
2014 Full-time 15 27 16 18 22 3 0 42 41 742
2014 Part-time 14 43 14 24 5 0 0 57 28 21

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 23 27 17 16 13 2 1 52 30 779
2020 Part-time 29 22 17 0 15 0 16 61 18 18
2019 Full-time 21 30 15 14 18 2 1 52 33 754
2019 Part-time 20 22 33 5 0 8 12 52 7 14
2017 Full-time 18 28 14 15 21 3 2 48 37 783
2017 Part-time 19 41 4 4 11 8 14 77 18 20
2014 Full-time 11 19 11 22 33 2 2 31 57 744
2014 Part-time 14 15 14 29 14 5 9 34 50 21

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 49 23 13 7 5 0 2 74 13 781
2020 Part-time 55 17 13 6 0 0 9 79 7 18
2019 Full-time 50 26 13 5 3 1 2 79 8 752
2019 Part-time 52 35 0 0 0 7 5 100 0 14

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 28 17 6 3 1 2 73 9 780
2020 Part-time 50 17 11 0 6 0 16 80 7 18
2019 Full-time 46 22 16 8 5 1 2 70 13 753
2019 Part-time 48 27 5 0 7 8 5 86 8 14

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 74 9 6 3 2 3 3 88 6 780
2020 Part-time 69 5 11 6 0 0 9 81 7 18
2019 Full-time 74 6 7 1 3 4 4 87 5 749
2019 Part-time 93 0 7 0 0 0 0 93 0 14

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 76 11 4 2 1 1 5 92 4 781
2020 Part-time 62 6 11 0 0 0 20 86 0 18
2019 Full-time 77 6 4 2 2 1 9 92 4 750
2019 Part-time 77 8 0 0 0 0 15 100 0 14

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 25 42 18 8 4 3 0 70 12 778
2020 Part-time 33 26 31 6 0 0 5 61 7 18
2019 Full-time 23 40 19 11 3 4 0 66 15 752
2019 Part-time 34 40 13 8 0 5 0 78 8 14
2017 Full-time 20 39 19 10 8 4 0 62 19 782
2017 Part-time 30 27 19 18 0 3 3 61 19 20

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 35 38 15 7 3 2 0 75 10 776
2020 Part-time 46 32 11 5 7 0 0 77 11 17
2019 Full-time 37 36 13 8 4 2 0 75 12 749
2019 Part-time 54 33 8 0 0 5 0 92 0 14
2017 Full-time 33 41 11 7 5 2 0 76 13 779
2017 Part-time 56 25 7 3 0 8 0 89 4 20
2014 Full-time 30 36 17 7 5 4 0 69 13 744
2014 Part-time 48 38 14 0 0 0 0 86 0 21

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 39 36 14 5 2 3 1 78 7 781
2020 Part-time 49 20 16 9 6 0 0 69 15 18
2019 Full-time 45 32 12 5 4 3 0 79 9 751
2019 Part-time 47 33 8 0 0 12 0 91 0 14
2017 Full-time 35 36 14 4 5 6 0 75 10 780
2017 Part-time 68 10 11 7 4 0 0 78 11 20
2014 Full-time 33 33 20 4 3 8 0 71 7 742
2014 Part-time 53 24 14 0 0 10 0 84 0 21

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 37 33 16 6 2 4 1 75 8 781
2020 Part-time 30 7 21 5 11 26 0 50 22 17

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 31 9 5 5 3 3 79 11 776
2020 Part-time 56 18 15 5 6 0 0 74 11 18

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 53 32 8 4 3 1 0 86 6 778
2020 Part-time 57 28 9 0 6 0 0 85 6 18
2019 Full-time 48 36 8 5 3 0 0 83 8 753
2019 Part-time 69 31 0 0 0 0 0 100 0 13
2017 Full-time 42 37 9 7 5 0 0 79 12 782
2017 Part-time 56 29 3 11 0 0 0 85 11 20
2014 Full-time 34 36 14 8 6 1 0 71 14 744
2014 Part-time 62 19 10 5 5 0 0 81 9 21

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 35 32 19 9 5 0 0 67 14 778
2020 Part-time 57 32 5 0 6 0 0 89 6 18
2019 Full-time 33 30 17 11 9 0 0 62 20 753
2019 Part-time 47 32 7 14 0 0 0 80 14 14
2017 Full-time 26 30 19 12 13 0 0 57 25 782
2017 Part-time 33 41 7 11 8 0 0 75 18 20
2014 Full-time 14 31 18 18 18 1 0 46 36 744
2014 Part-time 34 37 5 14 9 0 0 72 24 21

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 35 37 16 7 5 0 0 73 12 774
2020 Part-time 61 23 10 0 7 0 0 84 7 17
2019 Full-time 33 33 15 11 8 0 0 66 19 752
2019 Part-time 47 32 7 14 0 0 0 80 14 14
2017 Full-time 27 35 14 13 10 0 0 63 24 782
2017 Part-time 33 41 7 11 8 0 0 75 18 20
2014 Full-time 16 33 16 19 15 0 0 49 35 744
2014 Part-time 28 38 5 19 9 0 0 67 28 21

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 27 21 11 7 2 0 60 19 780
2020 Part-time 51 28 6 5 6 5 0 82 11 18
2019 Full-time 32 24 16 14 11 2 1 58 26 752
2019 Part-time 47 12 14 13 0 13 0 69 15 14
2017 Full-time 25 24 18 14 14 4 0 51 30 781
2017 Part-time 30 11 23 26 7 3 0 42 34 20
2014 Full-time 18 21 18 16 22 5 0 41 40 744
2014 Part-time 25 14 29 19 9 0 5 40 30 21
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Full-time 43 26 30 783
2020 Part-time 36 22 42 18
2019 Full-time 45 22 33 755
2019 Part-time 33 26 41 14
2017 Full-time 50 19 32 782
2017 Part-time 29 14 57 20
2014 Full-time 52 18 30 743
2014 Part-time 28 34 37 21

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Full-time 4 19 60 3 6 7 384
2014 Full-time 5 18 63 6 9999 8 389
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 17 83 754
2019 Part-time 0 100 14

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 43 57 127

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 68 32 127

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 9 91 127

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 127

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 7 93 127

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 40 60 126

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 40 60 126

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 48 52 126

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 38 62 126

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 34 66 126

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 58 42 126

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 38 62 126

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 126

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 9 91 126

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 10 90 126

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 47 53 126

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 22 78 126

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 11 89 126

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 53 47 126

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 24 76 126

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 8 92 126

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 11 89 126

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 4 96 126

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 8 92 126

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 12 88 126

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 29 71 126

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 14 14 19 7 6 31 8 47 22 778
2020 Part-time 22 12 15 0 6 44 0 61 11 18
2019 Full-time 15 15 18 8 8 29 7 47 25 755
2019 Part-time 14 27 12 0 0 25 21 77 0 14
2017 Full-time 11 14 19 7 10 30 9 41 28 781
2017 Part-time 15 4 7 7 4 53 11 51 29 20
2014 Full-time 11 17 17 11 11 28 6 42 32 743
2014 Part-time 9 5 19 0 5 28 34 36 13 21

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 29 30 17 6 5 11 1 68 13 780
2020 Part-time 42 17 15 5 6 15 0 69 13 18
2019 Full-time 31 28 16 6 7 11 2 67 14 753
2019 Part-time 54 34 12 0 0 0 0 88 0 14
2017 Full-time 23 29 18 9 8 11 1 60 20 782
2017 Part-time 14 49 4 7 3 19 3 82 14 20
2014 Full-time 19 29 22 10 8 11 1 54 21 744
2014 Part-time 28 34 24 0 5 10 0 69 5 21
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 9 91 755
2019 Part-time 0 100 14

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 41 59 64

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 81 19 64

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 64

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 13 87 64

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 26 74 62

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 26 74 62

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 11 89 62

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 30 70 62

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 27 73 62

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 9 91 62

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 8 92 62

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 17 83 62

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 13 87 62

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 62

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 10 90 62

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 35 65 62

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 18 82 62

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 7 93 62

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 12 88 62

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 49 51 62

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 15 15 20 5 3 35 8 52 14 780
2020 Part-time 16 19 17 0 7 41 0 60 11 17
2019 Full-time 16 15 21 4 5 33 7 51 15 753
2019 Part-time 14 14 12 0 0 38 21 70 0 14
2017 Full-time 12 13 19 3 4 42 8 50 13 783
2017 Part-time 22 0 0 11 0 56 11 67 33 20
2014 Full-time 9 13 21 3 3 41 9 45 14 744
2014 Part-time 5 5 14 0 5 48 24 33 17 21

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 33 29 18 4 3 11 2 71 9 779
2020 Part-time 37 35 6 0 11 11 0 81 12 18
2019 Full-time 32 26 18 3 5 14 1 68 10 755
2019 Part-time 54 35 11 0 0 0 0 89 0 14
2017 Full-time 27 29 17 4 4 18 1 69 10 780
2017 Part-time 33 19 11 11 0 22 3 70 14 20
2014 Full-time 21 29 21 4 3 20 2 65 9 744
2014 Part-time 32 30 14 0 9 14 0 72 11 21
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 36 26 17 9 10 0 2 63 20 780
2020 Part-time 48 30 11 5 6 0 0 78 11 18

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 37 31 15 9 8 0 1 68 17 779
2020 Part-time 45 22 22 0 11 0 0 67 11 18
2019 Full-time 23 26 25 12 13 0 1 49 25 752
2019 Part-time 26 36 19 0 20 0 0 61 20 14
2017 Full-time 18 24 20 16 22 0 1 42 37 780
2017 Part-time 4 22 7 27 41 0 0 26 68 20

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 12 24 27 21 15 0 1 37 36 781
2020 Part-time 33 22 22 13 10 0 0 55 23 18
2019 Full-time 17 29 26 17 10 0 0 46 28 752
2019 Part-time 44 21 21 14 0 0 0 65 14 14
2017 Full-time 12 23 27 19 18 0 1 36 37 782
2017 Part-time 34 18 29 8 11 0 0 52 19 20

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 18 29 25 16 10 0 1 48 26 778
2020 Part-time 37 29 18 11 5 0 0 66 16 18
2019 Full-time 22 32 24 14 7 0 1 54 21 752
2019 Part-time 33 45 8 5 8 0 0 79 13 14
2017 Full-time 15 27 25 18 14 0 1 42 33 776
2017 Part-time 37 26 22 3 11 0 0 63 15 20

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 15 21 25 19 18 0 1 37 38 779
2020 Part-time 25 28 24 17 6 0 0 53 23 18
2019 Full-time 17 24 23 18 17 0 0 42 35 750
2019 Part-time 45 15 5 8 27 0 0 60 35 14
2017 Full-time 13 19 24 20 24 0 1 32 44 780
2017 Part-time 34 7 30 18 11 0 0 41 30 20

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 25 19 13 8 0 3 59 22 779
2020 Part-time 50 29 5 16 0 0 0 79 16 18
2019 Full-time 41 27 15 9 5 0 3 71 14 746
2019 Part-time 52 15 33 0 0 0 0 67 0 14
2017 Full-time 30 27 20 10 9 0 4 59 20 781
2017 Part-time 56 7 11 11 3 0 11 71 17 20

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 22 28 23 14 14 0 0 50 28 776
2020 Part-time 39 25 17 12 6 0 0 64 19 18
2019 Full-time 30 29 20 10 10 0 1 59 21 751
2019 Part-time 39 34 14 14 0 0 0 72 14 14
2017 Full-time 25 26 24 14 11 0 0 51 25 780
2017 Part-time 26 37 15 11 11 0 0 63 23 20

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 34 20 17 10 11 0 8 59 23 777
2020 Part-time 30 24 17 13 0 5 11 65 15 18

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 30 34 22 9 4 0 1 65 13 780
2020 Part-time 42 44 9 5 0 0 0 86 5 18
2019 Full-time 25 32 24 10 7 1 1 58 17 750
2019 Part-time 33 54 7 7 0 0 0 87 7 14
2017 Full-time 23 32 23 12 9 1 1 55 21 780
2017 Part-time 25 31 29 11 4 0 0 56 14 20

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 24 32 24 12 7 0 1 56 19 778
2020 Part-time 37 42 16 5 0 0 0 79 5 18
2019 Full-time 21 34 23 14 7 1 1 56 21 751
2019 Part-time 47 41 6 7 0 0 0 88 7 14
2017 Full-time 18 29 25 14 13 0 1 47 27 779
2017 Part-time 25 30 23 18 4 0 0 56 22 20

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 27 21 13 8 0 1 58 21 778
2020 Part-time 35 11 12 27 16 0 0 46 42 18
2019 Full-time 26 29 19 14 11 0 0 55 25 751
2019 Part-time 45 28 7 20 0 0 0 73 20 14
2017 Full-time 21 28 21 16 13 0 1 49 29 779
2017 Part-time 18 19 27 26 11 0 0 37 37 20

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 42 26 17 7 7 0 1 69 14 778
2020 Part-time 49 36 11 0 5 0 0 85 5 18
2019 Full-time 42 25 16 8 7 0 0 68 16 751
2019 Part-time 64 8 22 7 0 0 0 72 7 14

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 26 28 24 14 7 0 1 54 21 779
2020 Part-time 27 24 18 25 7 0 0 51 31 18

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 29 28 23 13 6 0 1 57 19 778
2020 Part-time 26 29 31 9 5 0 0 55 14 18
2019 Full-time 37 30 18 10 4 0 1 67 14 751
2019 Part-time 39 56 0 6 0 0 0 94 6 14
2017 Full-time 29 32 21 10 8 0 1 62 18 777
2017 Part-time 37 30 26 3 4 0 0 67 7 20

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 47 26 18 5 4 0 1 73 9 781
2020 Part-time 44 28 7 16 0 0 5 76 17 17
2019 Full-time 54 22 13 6 5 0 1 76 11 746
2019 Part-time 58 28 0 14 0 0 0 86 14 14
2017 Full-time 57 22 12 5 2 0 1 80 8 783
2017 Part-time 41 34 22 4 0 0 0 75 4 20

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 25 34 25 10 6 0 0 59 16 777
2020 Part-time 31 39 13 11 6 0 0 70 17 18

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 67 18 7 2 3 1 4 89 4 775
2020 Part-time 58 20 6 11 0 0 5 82 11 18
2019 Full-time 72 11 5 2 3 0 7 89 5 752
2019 Part-time 71 7 8 0 0 0 15 91 0 14
2017 Full-time 69 12 6 4 4 1 3 84 9 781
2017 Part-time 93 4 0 3 0 0 0 97 3 20

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 77 10 5 2 3 1 2 90 4 773
2020 Part-time 83 5 13 0 0 0 0 87 0 18
2019 Full-time 71 12 6 3 5 0 2 85 9 749
2019 Part-time 100 0 0 0 0 0 0 100 0 14
2017 Full-time 54 26 11 3 3 0 2 82 7 781
2017 Part-time 59 26 11 3 0 0 0 85 3 20

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 69 18 8 2 2 0 2 89 4 776
2020 Part-time 68 26 6 0 0 0 0 94 0 18
2019 Full-time 59 24 9 3 3 0 1 84 7 748
2019 Part-time 88 12 0 0 0 0 0 100 0 14
2017 Full-time 53 20 11 8 6 0 2 74 14 781
2017 Part-time 52 27 14 0 7 0 0 79 7 20

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 66 16 8 5 5 0 1 83 9 781
2020 Part-time 67 11 6 15 0 0 0 78 15 18
2019 Full-time 57 20 10 7 6 0 1 77 13 745
2019 Part-time 94 6 0 0 0 0 0 100 0 14
2017 Full-time 52 15 6 2 1 0 23 87 4 780
2017 Part-time 52 11 0 0 0 0 37 100 0 20

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 61 12 5 2 1 0 18 90 4 780
2020 Part-time 79 5 5 6 0 0 5 89 7 18
2019 Full-time 59 12 7 2 1 0 19 88 4 740
2019 Part-time 60 20 0 0 0 0 20 100 0 14
2017 Full-time 64 19 7 1 1 0 8 90 3 777
2017 Part-time 82 15 4 0 0 0 0 96 0 20

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 69 17 7 2 0 0 4 90 2 781
2020 Part-time 83 0 17 0 0 0 0 83 0 18
2019 Full-time 73 15 5 2 1 0 5 92 3 748
2019 Part-time 73 14 0 0 0 0 13 100 0 14
2017 Full-time 73 9 6 3 4 0 5 87 7 783
2017 Part-time 26 10 15 18 30 0 0 37 49 20

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 73 14 6 2 2 0 3 90 4 782
2020 Part-time 56 13 11 0 15 0 5 73 16 18
2019 Full-time 74 11 5 2 4 1 2 88 7 747
2019 Part-time 58 14 15 0 13 0 0 71 13 14
2017 Full-time 53 25 13 4 2 0 3 80 6 782
2017 Part-time 44 33 15 0 8 0 0 77 8 20

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 47 28 15 6 2 0 2 76 8 778
2020 Part-time 42 41 11 0 7 0 0 83 7 18
2019 Full-time 54 26 11 5 3 0 2 81 8 747
2019 Part-time 51 28 7 15 0 0 0 79 15 14

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 26 40 22 8 4 0 0 66 11 780
2020 Part-time 33 38 20 5 5 0 0 71 9 18

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 11 31 35 16 6 0 0 42 22 781
2020 Part-time 22 37 26 15 0 0 0 59 15 18
2019 Full-time 13 34 36 13 5 0 0 46 18 753
2019 Part-time 14 40 47 0 0 0 0 53 0 14
2017 Full-time 9 25 40 17 9 0 0 34 26 783
2017 Part-time 11 26 37 26 0 0 0 37 26 20

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 16 21 39 18 5 0 0 23 37 782
2020 Part-time 5 13 47 9 26 0 0 35 18 18
2019 Full-time 10 19 39 21 10 0 0 32 29 747
2019 Part-time 7 5 48 13 27 0 0 40 12 14
2017 Full-time 12 24 39 17 8 0 0 25 36 780
2017 Part-time 19 14 26 34 7 0 0 41 33 20

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 35 40 13 8 2 2 0 76 10 783
2020 Part-time 33 32 22 5 0 9 0 71 5 18
2019 Full-time 31 38 16 8 4 3 0 71 12 751
2019 Part-time 41 34 13 0 5 7 0 80 6 14
2017 Full-time 27 42 12 10 5 4 0 72 16 783
2017 Part-time 18 38 7 34 3 0 0 56 37 20

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 34 35 15 9 5 2 0 71 14 779
2020 Part-time 44 19 11 13 5 9 0 69 19 18

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 25 12 10 7 1 0 70 17 782
2020 Part-time 28 39 6 11 11 5 0 71 23 18

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 52 27 12 4 3 1 0 80 7 781
2020 Part-time 60 10 13 16 0 0 0 71 16 17

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 33 34 15 10 6 2 0 68 17 780
2020 Part-time 46 17 22 11 0 5 0 66 11 18
2019 Full-time 23 33 18 14 10 2 0 57 25 752
2019 Part-time 54 34 7 0 5 0 0 88 5 14
2017 Full-time 16 36 13 19 14 1 0 53 33 781
2017 Part-time 18 49 19 3 10 0 0 67 14 20

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 49 37 6 7 1 0 0 86 8 779
2020 Part-time 43 42 11 0 0 5 0 89 0 18

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 49 35 9 4 2 1 0 85 6 781
2020 Part-time 36 50 5 5 0 5 0 91 5 18

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 35 34 20 5 2 1 2 71 8 774
2020 Part-time 39 24 22 11 0 5 0 66 12 18

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 48 33 11 3 1 2 2 84 5 780
2020 Part-time 49 26 15 5 0 5 0 79 5 18

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 77 16 3 1 0 2 1 96 1 779
2020 Part-time 60 20 9 0 0 5 7 90 0 18

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 50 33 9 5 1 2 1 86 5 780
2020 Part-time 47 18 11 7 9 9 0 71 17 18

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 55 26 9 6 3 0 0 82 9 776
2020 Part-time 51 29 6 14 0 0 0 80 14 18

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 58 25 9 4 1 1 1 85 6 782
2020 Part-time 69 16 11 5 0 0 0 85 5 18
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 10 90 778
2020 Part-time 10 90 16

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 13 87 778
2020 Part-time 18 82 17
2019 Full-time 17 83 754
2019 Part-time 0 100 14
2017 Full-time 16 84 781
2017 Part-time 26 74 20
2014 Full-time 16 84 743

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 80 20 122
2017 Full-time 80 20 130
2014 Full-time 75 25 116

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Full-time 48 33 4 11 4 0 0 81 15 93
2017 Full-time 53 33 4 8 1 1 0 87 9 104
2014 Full-time 55 32 5 7 1 0 0 87 8 85

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 54 27 8 4 2 2 2 85 7 781
2020 Part-time 60 22 6 0 0 0 11 93 0 18
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 28 53 19 0 65 35 778
2020 Part-time 22 43 35 0 66 34 18

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 19 15 8 7 1 6 68 16 782
2020 Part-time 47 5 17 0 0 0 31 75 0 18
2019 Full-time 33 19 18 12 12 0 5 55 25 735
2019 Part-time 47 7 0 14 5 7 20 73 27 14
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