2020 Public Service Employee Survey Results for Office of the Auditor General of Canada by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	33	52	4	10	2	0	0	84	12	210
2020	Non-supervisor	45	46	2	6	1	0	0	91	7	268

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	80	15	2	2	1	95	3	210
2020	Non-supervisor	82	14	2	2	0	96	3	268
2017	Supervisor	80	17	1	1	0	98	1	230
2017	Non-supervisor	78	18	2	1	1	96	2	264
2014	Supervisor	84	15	0	1	0	99	1	226
2014	Non-supervisor	79	18	2	0	0	98	0	261

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	52	9	9	0	82	9	209
2020	Non-supervisor	36	48	8	6	1	85	7	267
2019	Supervisor	59	34	3	3	2	93	5	211
2019	Non-supervisor	52	35	6	4	2	88	6	221
2017	Supervisor	62	28	4	6	0	90	6	230
2017	Non-supervisor	51	33	6	7	2	85	9	265
2014	Supervisor	67	27	2	4	0	94	4	226
2014	Non-supervisor	55	32	5	6	2	87	8	261

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	40	9	11	1	0	80	12	209
2020	Non-supervisor	37	42	10	9	2	0	79	11	267
2019	Supervisor	39	44	7	7	3	0	83	10	210
2019	Non-supervisor	29	45	12	11	2	0	75	13	219
2018	Supervisor	41	47	4	6	1	0	89	7	228
2018	Non-supervisor	33	49	7	9	2	0	82	11	227
2017	Supervisor	49	39	5	5	3	0	88	8	230
2017	Non-supervisor	32	43	7	14	3	0	75	18	265
2014	Supervisor	35	45	11	4	4	1	81	9	226
2014	Non-supervisor	31	40	10	15	4	0	71	19	261

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	32	7	8	0	0	85	8	208
2020	Non-supervisor	49	38	7	5	0	1	88	6	267
2019	Supervisor	63	30	4	2	1	0	92	4	208
2019	Non-supervisor	53	34	6	4	2	0	87	7	221
2017	Supervisor	70	25	2	3	0	0	95	3	230
2017	Non-supervisor	53	34	9	3	1	0	87	4	265
2014	Supervisor	63	30	6	0	0	0	93	0	226
2014	Non-supervisor	50	39	4	6	1	0	89	7	261

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	39	8	11	2	1	0	79	13	210
2020	Non-supervisor	50	36	8	5	0	0	0	86	5	268
2019	Supervisor	43	37	7	8	4	0	0	81	12	211
2019	Non-supervisor	49	35	7	6	2	0	1	85	8	220
2018	Supervisor	38	43	6	10	3	0	0	81	13	226
2018	Non-supervisor	51	33	7	4	4	0	0	84	8	227
2017	Supervisor	40	36	8	9	8	0	0	75	17	230
2017	Non-supervisor	47	34	6	9	3	0	0	81	12	265
2014	Supervisor	39	38	10	9	5	0	0	76	14	226
2014	Non-supervisor	47	36	7	7	3	0	0	82	10	261

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	47	38	9	4	2	85	6	210
2020	Non-supervisor	43	36	13	5	2	80	7	268
2019	Supervisor	45	39	7	4	4	85	8	211
2019	Non-supervisor	37	41	13	8	2	78	9	221
2018	Supervisor	43	45	6	4	2	88	6	225
2018	Non-supervisor	39	39	12	6	5	78	10	227
2017	Supervisor	46	44	6	3	1	90	4	229
2017	Non-supervisor	36	44	10	6	4	80	10	265
2014	Supervisor	37	51	8	2	1	88	4	226
2014	Non-supervisor	31	46	15	5	3	77	8	261

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	39	13	12	4	0	0	71	17	209
2020	Non-supervisor	35	42	11	7	3	0	1	79	10	268
2019	Supervisor	27	40	16	10	6	0	0	68	16	211
2019	Non-supervisor	30	45	11	10	4	1	0	76	14	221
2018	Supervisor	24	46	13	12	4	0	0	70	17	228
2018	Non-supervisor	31	39	19	6	4	0	0	71	10	227
2017	Supervisor	30	42	16	10	2	0	0	72	12	229
2017	Non-supervisor	34	35	16	10	5	0	0	68	15	265
2014	Supervisor	25	38	19	14	4	0	0	63	18	226
2014	Non-supervisor	29	36	16	13	4	1	0	66	18	261

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	38	40	10	11	1	78	12	209
2020	Non-supervisor	32	50	10	6	2	82	8	265
2019	Supervisor	31	50	10	6	2	82	8	210
2019	Non-supervisor	29	45	11	12	2	74	14	220
2018	Supervisor	37	48	8	5	1	85	6	228
2018	Non-supervisor	33	42	13	8	3	76	11	227
2017	Supervisor	41	47	6	5	1	88	6	229
2017	Non-supervisor	30	47	14	7	3	77	9	265

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	64	31	3	2	0	95	2	210
2020	Non-supervisor	49	41	7	2	1	90	3	268
2019	Supervisor	58	33	3	4	2	91	6	211
2019	Non-supervisor	49	40	6	5	0	89	5	220
2018	Supervisor	65	28	4	2	1	93	3	228
2018	Non-supervisor	53	42	3	2	0	94	2	227
2017	Supervisor	62	34	3	2	0	95	2	229
2017	Non-supervisor	50	37	7	3	3	88	6	265
2014	Supervisor	56	38	4	1	1	93	3	226
2014	Non-supervisor	51	38	7	3	1	89	4	261

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	40	10	7	4	79	11	210
2020	Non-supervisor	37	44	10	6	2	81	9	268
2019	Supervisor	37	36	14	7	6	73	13	211
2019	Non-supervisor	34	42	11	10	3	77	13	220
2018	Supervisor	36	41	12	8	2	77	11	228
2018	Non-supervisor	31	47	12	7	3	79	9	227
2017	Supervisor	41	38	10	8	2	80	10	228
2017	Non-supervisor	35	39	13	9	5	74	13	264

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	34	5	4	0	91	4	208
2020	Non-supervisor	50	38	9	3	1	87	4	266
2019	Supervisor	54	33	8	2	3	87	5	209
2019	Non-supervisor	44	40	12	2	1	84	3	219
2018	Supervisor	54	35	7	2	1	89	4	226
2018	Non-supervisor	51	36	10	3	1	86	4	225
2017	Supervisor	59	35	4	2	0	94	2	229
2017	Non-supervisor	49	38	8	4	1	87	6	265
2014	Supervisor	69	25	5	1	1	94	1	226
2014	Non-supervisor	61	29	7	2	1	90	3	261

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	44	38	8	8	2	0	83	10	210
2020	Non-supervisor	32	45	12	8	3	1	77	11	267
2019	Supervisor	42	37	8	8	5	0	79	13	208
2019	Non-supervisor	32	43	12	10	2	0	76	12	218
2018	Supervisor	40	41	9	8	1	0	81	9	227
2018	Non-supervisor	33	44	14	8	2	0	76	10	228
2017	Supervisor	46	40	6	6	1	0	86	7	229
2017	Non-supervisor	37	38	11	10	4	0	76	14	265
2014	Supervisor	35	45	10	7	2	0	80	9	226
2014	Non-supervisor	25	41	17	11	6	0	66	17	260

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	47	32	13	5	3	78	9	210
2020	Non-supervisor	39	41	13	5	2	80	7	268
2019	Supervisor	44	32	11	7	5	77	13	211
2019	Non-supervisor	40	37	12	8	4	77	12	221
2018	Supervisor	39	40	11	6	4	79	10	226
2018	Non-supervisor	33	43	14	6	2	77	9	226
2017	Supervisor	45	35	11	7	2	79	10	228
2017	Non-supervisor	36	40	11	8	4	77	12	265
2014	Supervisor	35	45	8	10	2	79	12	226
2014	Non-supervisor	38	37	11	8	5	75	13	261

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	44	9	11	0	0	81	11	208
2020	Non-supervisor	40	43	11	3	2	1	84	5	265
2019	Supervisor	38	44	11	5	2	0	82	7	209
2019	Non-supervisor	35	44	11	6	3	0	80	9	219
2018	Supervisor	41	38	10	8	3	0	79	11	227
2018	Non-supervisor	34	45	12	7	1	0	80	8	228
2017	Supervisor	43	37	12	6	2	0	81	8	229
2017	Non-supervisor	39	43	8	6	3	1	83	8	265
2014	Supervisor	42	42	9	4	2	1	85	6	226
2014	Non-supervisor	45	37	10	3	3	1	83	7	261

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	49	37	9	5	1	85	6	210
2020	Non-supervisor	45	41	9	4	1	86	5	268
2019	Supervisor	47	36	10	3	3	83	6	211
2019	Non-supervisor	38	47	10	5	1	85	5	220
2018	Supervisor	44	41	9	4	2	85	6	228
2018	Non-supervisor	45	38	9	6	2	83	8	228
2017	Supervisor	47	41	7	4	1	88	5	228
2017	Non-supervisor	40	42	9	5	4	82	9	265
2014	Supervisor	47	42	6	3	2	89	5	226
2014	Non-supervisor	47	36	9	5	3	83	8	261

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	16	31	27	17	9	1	47	26	209
2020	Non-supervisor	36	44	14	4	2	0	80	6	267
2019	Supervisor	17	34	27	15	7	0	51	22	208
2019	Non-supervisor	44	39	12	3	2	0	83	5	221
2018	Supervisor	14	39	29	14	5	0	52	19	228
2018	Non-supervisor	38	39	14	7	1	0	78	8	229
2017	Supervisor	17	31	31	17	4	0	47	21	230
2017	Non-supervisor	32	47	12	7	2	0	80	9	265
2014	Supervisor	16	43	24	10	7	0	59	17	226
2014	Non-supervisor	33	49	13	4	1	0	82	4	261

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	7	23	42	22	6	0	0	28	30	210
2020	Non-supervisor	5	15	39	29	11	0	1	40	20	268
2019	Supervisor	9	25	31	28	6	0	0	34	34	209
2019	Non-supervisor	8	21	30	28	12	1	1	40	29	220
2018	Supervisor	6	21	41	22	10	0	0	32	27	228
2018	Non-supervisor	4	20	37	28	10	0	0	38	25	227
2017	Supervisor	4	15	41	25	12	0	2	39	19	229
2017	Non-supervisor	8	21	34	23	9	0	3	33	31	265
2014	Supervisor	3	20	34	33	10	0	1	44	23	225
2014	Non-supervisor	5	15	34	28	13	1	4	43	21	261

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	2	13	22	42	21	0	0	63	15	210
2020	Non-supervisor	2	7	18	43	28	2	1	73	9	267
2019	Supervisor	8	21	33	26	11	0	0	37	29	208
2019	Non-supervisor	7	17	27	25	22	1	2	48	25	221
2018	Supervisor	5	15	28	34	17	0	1	51	20	228
2018	Non-supervisor	2	13	21	37	24	2	2	63	15	224
2017	Supervisor	4	7	23	36	27	0	2	64	12	229
2017	Non-supervisor	4	9	21	32	28	1	5	64	14	265
2014	Supervisor	3	8	26	40	23	0	1	63	11	223
2014	Non-supervisor	3	8	21	36	25	1	5	65	12	260

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	9	20	45	22	5	0	0	26	29	210
2020	Non-supervisor	9	15	28	30	13	2	2	46	25	267
2019	Supervisor	10	14	37	29	9	1	0	38	25	210
2019	Non-supervisor	7	17	34	23	14	3	2	38	25	221
2018	Supervisor	9	19	39	24	9	0	1	33	28	227
2018	Non-supervisor	8	16	30	26	18	1	2	45	24	225
2017	Supervisor	8	20	38	21	12	0	0	33	28	229
2017	Non-supervisor	11	22	28	23	12	1	4	37	34	264
2014	Supervisor	11	18	38	20	12	0	0	32	30	225
2014	Non-supervisor	8	17	33	27	12	0	3	40	25	261

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	10	20	43	22	4	0	0	27	30	208
2020	Non-supervisor	4	13	29	41	13	0	1	54	17	267
2019	Supervisor	5	17	41	30	7	0	0	37	23	210
2019	Non-supervisor	3	11	35	35	14	2	0	50	15	221
2018	Supervisor	8	16	43	25	8	0	0	33	24	228
2018	Non-supervisor	5	13	36	35	10	1	0	45	19	225
2017	Supervisor	9	11	45	24	11	0	0	35	20	229
2017	Non-supervisor	7	13	33	32	13	1	2	46	20	263
2014	Supervisor	7	14	42	23	14	0	0	37	20	226
2014	Non-supervisor	6	13	28	34	17	0	2	52	20	261

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	14	30	35	18	4	0	0	22	44	210
2020	Non-supervisor	7	15	30	32	14	1	2	47	22	268
2019	Supervisor	18	28	37	10	7	1	0	17	46	210
2019	Non-supervisor	12	15	29	25	15	2	3	42	28	221
2018	Supervisor	20	33	35	8	2	0	0	11	54	227
2018	Non-supervisor	11	20	30	24	12	1	2	37	32	226
2017	Supervisor	18	29	37	12	4	0	0	16	47	229
2017	Non-supervisor	15	18	26	21	13	2	5	37	34	265
2014	Supervisor	12	20	40	18	9	0	0	27	33	226
2014	Non-supervisor	9	16	29	25	16	1	3	44	27	261

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	6	15	31	32	15	1	0	47	21	208
2020	Non-supervisor	4	9	28	34	19	3	4	57	13	267
2019	Supervisor	14	26	33	17	9	1	0	27	41	208
2019	Non-supervisor	13	20	28	20	13	4	1	35	35	219
2018	Supervisor	13	27	35	19	6	0	0	25	39	228
2018	Non-supervisor	10	19	27	25	14	3	3	40	31	226
2017	Supervisor	9	19	33	25	11	1	1	37	29	229
2017	Non-supervisor	7	15	28	20	20	6	5	44	25	265
2014	Supervisor	5	6	32	36	19	0	0	56	11	225
2014	Non-supervisor	2	6	19	37	27	4	5	70	9	260

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	8	23	44	21	4	1	0	25	31	209
2020	Non-supervisor	5	14	41	24	11	3	1	37	20	268
2019	Supervisor	10	17	43	21	8	0	0	29	28	207
2019	Non-supervisor	8	18	41	20	10	2	1	31	26	220
2018	Supervisor	12	24	38	21	4	0	0	26	36	228
2018	Non-supervisor	8	14	41	22	13	1	0	36	23	226
2017	Supervisor	9	19	43	20	7	1	1	28	28	229
2017	Non-supervisor	10	14	38	22	11	2	3	35	25	264
2014	Supervisor	12	18	38	20	11	0	0	32	30	226
2014	Non-supervisor	8	15	29	23	18	3	4	44	25	261

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	6	23	42	26	3	0	29	29	210
2020	Non-supervisor	7	21	39	19	13	1	32	28	268
2019	Supervisor	8	20	41	22	9	1	32	27	210
2019	Non-supervisor	12	20	35	21	12	1	33	32	219

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	36	14	8	2	5	3	73	12	210
2020	Non-supervisor	24	36	18	5	3	7	6	70	10	268
2019	Supervisor	32	35	14	8	4	6	1	72	13	209
2019	Non-supervisor	33	27	9	11	5	7	8	70	19	220
2018	Supervisor	25	41	11	14	3	5	2	70	18	228
2018	Non-supervisor	22	33	19	9	4	8	5	63	16	228
2017	Supervisor	30	42	13	8	3	3	1	75	11	230
2017	Non-supervisor	27	31	10	13	7	5	7	67	22	264
2014	Supervisor	29	38	14	12	4	1	2	70	16	226
2014	Non-supervisor	28	32	16	10	8	4	2	64	19	261

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	60	29	7	4	1	0	89	4	208
2020	Non-supervisor	56	31	6	3	3	0	87	6	267
2019	Supervisor	54	31	5	7	3	0	85	10	211
2019	Non-supervisor	49	32	6	7	4	2	83	10	221
2018	Supervisor	54	32	6	5	3	0	86	8	228
2018	Non-supervisor	45	35	13	3	3	1	81	6	227
2017	Supervisor	57	30	8	4	1	0	87	5	230
2017	Non-supervisor	45	38	5	7	4	0	84	12	265
2014	Supervisor	51	30	7	10	3	0	80	13	226
2014	Non-supervisor	42	37	6	11	3	0	79	15	261

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	65	29	5	0	1	0	94	1	210
2020	Non-supervisor	66	29	3	2	1	0	95	2	267
2019	Supervisor	62	30	2	4	1	0	92	5	210
2019	Non-supervisor	59	30	5	4	1	1	89	5	220
2018	Supervisor	60	31	3	5	0	0	91	6	227
2018	Non-supervisor	60	32	5	2	1	0	92	3	228
2017	Supervisor	58	36	3	3	0	0	94	4	230
2017	Non-supervisor	52	39	3	4	1	0	91	5	264
2014	Supervisor	51	39	5	3	1	1	91	4	225
2014	Non-supervisor	55	35	5	4	1	0	89	5	261

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	34	7	2	0	0	91	2	209
2020	Non-supervisor	48	38	8	4	2	0	87	5	267
2019	Supervisor	53	37	6	2	2	0	89	5	210
2019	Non-supervisor	45	40	9	4	2	1	85	6	221
2018	Supervisor	45	44	5	5	0	0	90	5	228
2018	Non-supervisor	46	38	9	3	1	1	86	4	226

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	24	6	3	2	4	3	89	5	210
2020	Non-supervisor	43	26	10	3	3	10	3	80	8	268

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	62	26	8	1	1	0	2	89	2	209
2020	Non-supervisor	49	31	10	3	3	0	4	84	6	268
2019	Supervisor	57	26	8	2	5	0	1	84	8	211
2019	Non-supervisor	44	32	11	3	2	1	6	82	5	221

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	39	14	11	3	0	0	72	14	209
2020	Non-supervisor	41	39	10	5	3	0	1	81	9	268
2019	Supervisor	36	38	9	11	4	1	0	75	15	208
2019	Non-supervisor	38	39	11	7	4	0	1	78	11	221
2018	Supervisor	41	37	10	9	3	0	1	79	11	228
2018	Non-supervisor	41	41	9	7	1	1	0	82	8	226
2017	Supervisor	40	44	7	7	2	0	0	84	9	230
2017	Non-supervisor	44	37	11	6	2	0	0	81	8	264
2014	Supervisor	37	40	13	8	2	0	0	77	10	226
2014	Non-supervisor	43	36	10	6	3	0	0	80	9	261

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	28	8	6	2	1	1	84	7	206
2020	Non-supervisor	52	33	8	3	3	2	0	87	6	268

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	32	8	8	1	0	0	82	9	209
2020	Non-supervisor	52	34	7	5	1	0	0	87	6	268
2019	Supervisor	54	28	9	5	3	0	0	82	9	210
2019	Non-supervisor	45	36	8	7	2	1	1	83	10	218
2018	Supervisor	51	34	7	6	2	0	0	85	8	225
2018	Non-supervisor	46	37	6	9	2	0	0	83	11	225
2017	Supervisor	49	39	4	5	2	0	0	88	8	230
2017	Non-supervisor	45	35	6	10	4	0	0	80	13	265
2014	Supervisor	47	40	6	5	2	0	0	87	7	225
2014	Non-supervisor	44	36	8	7	4	0	0	81	11	261

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	55	45	210
2020	Non-supervisor	52	48	267

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	76	17	2	1	0	1	2	97	1	210
2020	Non-supervisor	69	16	3	2	1	4	5	94	3	267

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	28	7	6	1	0	0	86	7	210
2020	Non-supervisor	56	28	9	5	2	0	0	84	7	268
2019	Supervisor	51	31	7	5	4	1	0	84	9	211
2019	Non-supervisor	51	32	10	5	2	0	1	83	7	221
2018	Supervisor	53	28	9	5	4	0	0	82	9	228
2018	Non-supervisor	48	34	9	6	4	0	0	82	9	227
2017	Supervisor	53	32	6	6	3	0	0	86	9	228
2017	Non-supervisor	54	26	10	7	3	0	0	80	10	265
2014	Supervisor	48	36	8	5	3	0	1	84	8	226
2014	Non-supervisor	45	34	10	8	2	0	0	80	10	261

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	25	8	4	1	2	86	6	210
2020	Non-supervisor	58	32	3	3	2	3	93	4	267
2019	Supervisor	43	40	7	6	4	1	83	10	210
2019	Non-supervisor	47	28	13	4	4	4	78	8	221
2018	Supervisor	46	34	8	8	4	0	79	13	228
2018	Non-supervisor	37	43	7	6	3	4	83	10	228
2017	Supervisor	46	33	10	9	2	0	79	11	228
2017	Non-supervisor	39	37	7	9	4	3	79	14	265
2014	Supervisor	36	46	7	9	2	0	82	11	226
2014	Non-supervisor	39	39	11	7	2	2	80	9	261

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	33	9	9	3	1	79	12	209
2020	Non-supervisor	50	30	11	6	2	2	81	8	267
2019	Supervisor	27	42	12	11	7	0	69	19	210
2019	Non-supervisor	32	29	17	16	7	0	61	22	221
2018	Supervisor	33	32	15	12	7	0	65	20	227
2018	Non-supervisor	34	34	13	10	7	1	70	17	228
2017	Supervisor	32	38	12	13	5	0	70	18	230
2017	Non-supervisor	30	38	15	11	5	1	69	16	265
2014	Supervisor	26	48	10	11	5	0	74	16	226
2014	Non-supervisor	35	35	15	10	4	0	71	14	260

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	35	13	18	8	1	61	26	210
2020	Non-supervisor	31	36	15	12	3	4	69	16	267
2019	Supervisor	14	42	17	17	10	0	56	27	210
2019	Non-supervisor	19	32	17	16	12	4	53	29	220
2018	Supervisor	18	35	19	17	11	0	53	28	228
2018	Non-supervisor	22	37	16	12	9	4	61	22	227
2017	Supervisor	16	38	20	19	7	0	54	26	229
2017	Non-supervisor	22	32	19	15	7	6	56	23	264
2014	Supervisor	14	39	17	21	9	0	53	29	225
2014	Non-supervisor	22	36	19	14	5	3	60	20	261

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	39	14	13	2	0	71	15	210
2020	Non-supervisor	35	39	12	10	4	0	74	14	267
2019	Supervisor	16	42	16	14	10	0	59	25	210
2019	Non-supervisor	19	30	18	19	11	2	50	31	221
2018	Supervisor	16	42	19	15	7	0	58	23	228
2018	Non-supervisor	18	38	16	16	11	2	57	27	228
2017	Supervisor	21	42	16	14	5	0	64	20	230
2017	Non-supervisor	19	41	14	14	9	3	62	24	265
2014	Supervisor	15	50	18	13	4	0	65	17	225
2014	Non-supervisor	20	37	17	17	6	2	59	24	261

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	28	10	4	0	0	1	86	4	210
2020	Non-supervisor	67	21	6	2	0	1	2	91	3	268
2019	Supervisor	52	33	12	1	1	1	0	86	2	211
2019	Non-supervisor	60	26	6	1	2	2	2	89	4	220

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	38	44	9	7	2	0	82	9	210
2020	Non-supervisor	44	44	7	5	0	0	87	5	267
2019	Supervisor	23	47	11	11	8	0	71	18	210
2019	Non-supervisor	31	41	16	8	3	0	72	12	221
2018	Supervisor	33	42	14	9	2	0	76	11	226
2018	Non-supervisor	39	41	10	6	2	1	81	9	224
2017	Supervisor	33	44	15	6	3	0	76	9	229
2017	Non-supervisor	32	46	13	6	2	1	79	8	265
2014	Supervisor	30	42	11	13	3	0	72	16	226
2014	Non-supervisor	38	42	13	5	1	0	80	7	261

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	17	44	12	21	6	0	61	27	207
2020	Non-supervisor	24	49	11	11	4	2	74	15	265
2019	Supervisor	12	35	19	23	11	0	47	34	211
2019	Non-supervisor	16	34	17	19	12	1	51	31	219

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	35	8	5	1	1	0	86	6	209
2020	Non-supervisor	46	29	12	8	1	2	2	78	9	266
2019	Supervisor	54	32	5	6	3	0	0	86	9	211
2019	Non-supervisor	37	42	9	8	2	1	1	81	10	220
2018	Supervisor	61	31	5	2	1	0	0	92	3	226
2018	Non-supervisor	46	36	8	6	2	2	1	84	8	224
2017	Supervisor	61	30	5	2	0	2	0	93	2	229
2017	Non-supervisor	42	38	9	6	1	2	0	83	8	264
2014	Supervisor	60	30	3	4	2	1	0	91	6	226
2014	Non-supervisor	47	35	9	5	2	1	1	83	8	261

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	32	10	6	0	1	83	7	207
2020	Non-supervisor	48	40	9	3	0	0	88	3	266
2019	Supervisor	49	33	8	6	3	1	83	9	208
2019	Non-supervisor	44	37	12	4	1	1	82	5	220
2018	Supervisor	57	31	7	3	1	0	89	4	225
2018	Non-supervisor	47	34	11	5	2	1	82	7	223

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	23	20	9	5	6	4	63	16	210
2020	Non-supervisor	27	26	15	9	4	15	4	65	16	267
2019	Supervisor	24	31	14	12	7	9	4	63	21	211
2019	Non-supervisor	22	27	16	13	8	12	3	56	25	220
2018	Supervisor	32	23	19	11	6	5	4	61	19	227
2018	Non-supervisor	27	25	13	13	7	13	1	61	23	223
2017	Supervisor	24	27	15	10	7	12	4	62	20	229
2017	Non-supervisor	17	24	17	13	11	15	3	50	29	265
2014	Supervisor	25	28	14	11	10	7	5	60	23	226
2014	Non-supervisor	20	28	17	11	13	9	3	54	27	261

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	45	13	9	2	1	77	11	209
2020	Non-supervisor	31	40	14	10	3	2	72	14	266
2019	Supervisor	28	45	7	14	5	1	74	19	210
2019	Non-supervisor	28	31	21	13	6	1	60	20	220
2018	Supervisor	28	46	12	9	4	0	75	13	226
2018	Non-supervisor	29	36	13	12	7	3	67	19	223
2017	Supervisor	38	46	8	5	3	0	84	8	228
2017	Non-supervisor	37	35	12	10	4	2	73	14	264
2014	Supervisor	25	42	14	13	4	1	68	18	226
2014	Non-supervisor	33	33	13	12	9	0	66	21	261

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	32	12	12	11	0	3	65	23	210
2020	Non-supervisor	27	32	18	10	9	3	2	61	21	268
2019	Supervisor	31	27	11	16	12	0	3	61	28	211
2019	Non-supervisor	25	29	15	17	12	1	1	54	30	221
2018	Supervisor	28	34	13	12	10	2	2	64	22	226
2018	Non-supervisor	24	30	16	9	15	3	3	57	25	222
2017	Supervisor	28	34	12	13	8	2	2	65	22	230
2017	Non-supervisor	25	30	16	14	12	1	1	57	27	264
2014	Supervisor	12	19	17	19	28	0	4	33	49	226
2014	Non-supervisor	13	19	15	19	32	0	1	33	52	260

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	47	23	17	3	6	1	3	73	9	210
2020	Non-supervisor	50	24	13	6	2	1	4	77	9	268
2019	Supervisor	48	28	12	6	4	0	2	78	10	210
2019	Non-supervisor	57	23	11	2	3	1	3	83	6	220

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	61	20	11	2	2	1	3	84	4	210
2020	Non-supervisor	51	26	14	6	0	0	3	80	6	268
2019	Supervisor	62	20	12	3	1	0	2	84	4	210
2019	Non-supervisor	46	26	13	6	2	2	4	77	8	219

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	83	7	2	1	2	1	4	95	3	209
2020	Non-supervisor	79	8	3	1	1	3	5	94	2	266
2019	Supervisor	90	5	1	1	0	2	1	98	1	208
2019	Non-supervisor	76	8	3	1	2	4	5	93	3	221

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	83	5	4	1	0	1	6	94	1	210
2020	Non-supervisor	74	11	3	1	1	2	8	94	2	267
2019	Supervisor	88	2	2	1	0	1	6	97	1	209
2019	Non-supervisor	81	5	1	0	2	2	9	96	2	220

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	42	11	8	1	0	1	79	10	210
2020	Non-supervisor	27	50	12	7	1	3	0	79	8	267
2019	Supervisor	27	53	8	8	2	1	0	81	10	211
2019	Non-supervisor	17	53	13	9	3	4	0	73	13	221
2018	Supervisor	32	48	12	4	2	0	0	82	6	226
2018	Non-supervisor	21	42	20	9	3	5	0	66	13	223
2017	Supervisor	31	46	14	6	2	0	0	77	8	230
2017	Non-supervisor	24	40	19	11	3	3	0	66	14	264

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	47	9	6	1	1	1	83	7	208
2020	Non-supervisor	43	38	11	6	1	1	0	82	7	266
2019	Supervisor	37	46	9	4	3	0	0	84	7	209
2019	Non-supervisor	40	36	12	7	3	1	0	77	10	220
2018	Supervisor	49	41	6	3	2	0	0	90	4	227
2018	Non-supervisor	43	43	6	5	2	1	0	87	6	225
2017	Supervisor	40	43	11	4	0	1	0	84	5	229
2017	Non-supervisor	43	41	7	5	2	2	0	85	7	264
2014	Supervisor	47	41	8	3	0	1	0	88	4	226
2014	Non-supervisor	50	36	9	4	1	0	0	86	5	260

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	39	11	7	1	3	1	81	8	209
2020	Non-supervisor	46	34	10	6	1	3	0	82	7	268
2019	Supervisor	48	41	5	4	1	0	1	90	5	210
2019	Non-supervisor	52	27	13	4	1	2	0	81	6	219
2018	Supervisor	54	34	9	3	0	0	0	88	3	225
2018	Non-supervisor	41	40	12	2	1	3	0	84	3	228
2017	Supervisor	49	39	9	1	0	1	0	89	2	229
2017	Non-supervisor	43	39	11	3	2	3	0	84	5	264
2014	Supervisor	53	36	7	0	0	3	0	92	1	226
2014	Non-supervisor	56	33	6	2	1	2	0	90	3	261

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	30	24	12	2	6	1	59	15	210
2020	Non-supervisor	33	28	18	8	3	10	0	67	13	267

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	26	10	2	1	2	3	86	3	210
2020	Non-supervisor	44	28	10	9	2	6	2	78	11	267

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	66	28	4	1	1	94	2	210
2020	Non-supervisor	65	28	3	3	0	93	4	268
2019	Supervisor	62	29	4	4	1	91	5	209
2019	Non-supervisor	58	31	7	3	1	89	4	220
2018	Supervisor	61	30	6	2	0	91	2	226
2018	Non-supervisor	55	37	4	1	2	92	4	227
2017	Supervisor	60	34	4	2	0	94	3	228
2017	Non-supervisor	53	34	8	3	2	87	5	264
2014	Supervisor	59	34	4	2	1	93	3	226
2014	Non-supervisor	56	37	3	3	1	93	4	261

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	28	7	4	2	0	87	6	209
2020	Non-supervisor	60	27	7	5	1	1	87	5	267
2019	Supervisor	44	32	11	8	4	0	77	12	210
2019	Non-supervisor	44	29	17	7	3	0	73	11	220
2018	Supervisor	46	36	9	7	3	0	82	10	225
2018	Non-supervisor	46	33	12	4	4	0	80	8	227
2017	Supervisor	46	34	12	5	3	0	80	8	229
2017	Non-supervisor	40	36	13	6	4	0	77	10	265
2014	Supervisor	44	42	7	5	1	0	86	7	226
2014	Non-supervisor	49	37	7	4	3	1	87	6	261

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	28	6	5	2	1	87	7	208
2020	Non-supervisor	55	35	4	5	1	1	90	6	266
2019	Supervisor	45	32	9	7	6	0	77	13	210
2019	Non-supervisor	41	33	14	9	4	0	74	12	219
2018	Supervisor	44	38	8	7	2	0	82	9	226
2018	Non-supervisor	43	37	11	5	3	0	81	8	225
2017	Supervisor	41	40	11	5	3	0	81	8	230
2017	Non-supervisor	37	42	10	7	4	0	79	11	265
2014	Supervisor	42	41	11	4	3	0	82	7	226
2014	Non-supervisor	47	38	5	6	4	0	85	10	261

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	23	8	4	5	3	0	83	9	210
2020	Non-supervisor	49	26	14	5	4	2	0	77	9	268
2019	Supervisor	46	25	10	8	8	2	0	73	17	210
2019	Non-supervisor	31	32	20	9	5	3	0	65	14	221
2018	Supervisor	40	27	19	9	3	1	0	68	12	224
2018	Non-supervisor	40	25	20	7	6	2	1	66	13	228
2017	Supervisor	44	25	17	8	4	2	0	70	13	230
2017	Non-supervisor	35	26	20	9	6	4	1	64	16	265
2014	Supervisor	39	32	16	10	3	1	0	72	12	226
2014	Non-supervisor	38	26	17	7	6	5	0	68	14	261

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Supervisor	14	55	31	210
2020	Non-supervisor	14	51	34	268
2019	Supervisor	17	47	36	210
2019	Non-supervisor	22	40	38	221
2018	Supervisor	15	48	36	227
2018	Non-supervisor	16	46	38	228
2017	Supervisor	15	52	33	230
2017	Non-supervisor	19	43	37	264
2014	Supervisor	17	53	30	226
2014	Non-supervisor	12	56	32	261

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Supervisor	23	25	36	10	0	6	29
2020	Non-supervisor	5	42	36	10	7	0	38
2019	Supervisor	20	21	43	9	0	7	35
2019	Non-supervisor	5	31	45	9	4	6	50
2018	Supervisor	24	16	49	9	0	2	35
2018	Non-supervisor	13	17	57	5	0	8	41
2017	Supervisor	27	8	47	15	0	3	35
2017	Non-supervisor	12	17	47	15	0	8	50
2014	Supervisor	23	16	29	33	9999	0	39
2014	Non-supervisor	23	11	28	27	9999	11	32

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	5	95	210
2020	Non-supervisor	6	94	268
2019	Supervisor	6	94	210
2019	Non-supervisor	9	91	221
2018	Supervisor	11	89	227
2018	Non-supervisor	9	91	227

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	63	37	13
2019	Non-supervisor	57	43	20
2018	Supervisor	43	57	26
2018	Non-supervisor	46	54	20

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	44	56	13
2019	Non-supervisor	49	51	20
2018	Supervisor	49	51	26
2018	Non-supervisor	59	41	20

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Supervisor	100	11
2020	Non-supervisor	100	17
2019	Supervisor	100	13
2019	Non-supervisor	100	20
2018	Supervisor	100	26
2018	Non-supervisor	100	20

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2020	Supervisor	100	11
2020	Non-supervisor	100	17
2019	Supervisor	100	13
2019	Non-supervisor	100	20
2018	Supervisor	100	26
2018	Non-supervisor	100	20

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	11
2020	Non-supervisor	0	100	17

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	28	72	26
2018	Non-supervisor	42	58	20

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	26	74	26
2018	Non-supervisor	43	57	20

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	30	70	26
2018	Non-supervisor	27	73	20

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	22	78	26
2018	Non-supervisor	38	62	20

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	46	54	13
2019	Non-supervisor	50	50	20
2018	Supervisor	42	58	26
2018	Non-supervisor	42	58	20

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	Supervisor	100	11
2020	Non-supervisor	100	17
2019	Supervisor	100	13
2019	Non-supervisor	100	20
2018	Supervisor	100	26
2018	Non-supervisor	100	20

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	11
2020	Non-supervisor	0	100	17

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	13
2019	Non-supervisor	0	100	20

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	11
2020	Non-supervisor	29	71	17

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	56	44	11
2020	Non-supervisor	45	55	17
2019	Supervisor	41	59	13
2019	Non-supervisor	46	54	20
2018	Supervisor	70	30	26
2018	Non-supervisor	53	47	20

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2019	Supervisor	100	13
2019	Non-supervisor	100	20
2018	Supervisor	100	26
2018	Non-supervisor	100	20

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	13
2019	Non-supervisor	0	100	20

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	13
2019	Non-supervisor	0	100	20

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	No (%)	Total responses
2019	Supervisor	100	13
2019	Non-supervisor	100	20
2018	Supervisor	100	25
2018	Non-supervisor	100	20

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	40	60	13
2019	Non-supervisor	54	46	20
2018	Supervisor	31	69	25
2018	Non-supervisor	34	66	20

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2019	Supervisor	100	13
2019	Non-supervisor	100	20
2018	Supervisor	100	25
2018	Non-supervisor	100	20

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	53	47	13
2019	Non-supervisor	51	49	20
2018	Supervisor	51	49	25
2018	Non-supervisor	66	34	20

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	No (%)	Total responses
2019	Supervisor	100	13
2019	Non-supervisor	100	20
2018	Supervisor	100	25
2018	Non-supervisor	100	20

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	22	10	17	3	2	39	6	59	10	210
2020	Non-supervisor	18	14	13	7	2	37	9	59	17	267
2019	Supervisor	19	18	13	8	3	34	6	60	18	211
2019	Non-supervisor	20	12	15	4	4	33	11	58	16	220
2018	Supervisor	28	17	11	5	4	29	8	70	13	227
2018	Non-supervisor	15	14	16	4	4	37	10	54	15	229
2017	Supervisor	25	16	14	1	2	30	11	70	6	229
2017	Non-supervisor	11	16	18	4	2	39	10	54	11	264
2014	Supervisor	18	15	15	6	3	33	10	57	16	226
2014	Non-supervisor	16	10	15	7	4	37	11	50	21	261

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	41	31	16	5	1	7	0	76	7	209
2020	Non-supervisor	38	32	12	4	2	11	1	80	6	266
2019	Supervisor	44	32	9	5	2	8	0	83	7	211
2019	Non-supervisor	38	31	12	5	1	11	2	79	8	220
2018	Supervisor	43	35	15	4	1	3	0	80	5	227
2018	Non-supervisor	37	31	16	5	2	8	1	74	8	229
2017	Supervisor	45	35	8	2	1	8	2	89	3	230
2017	Non-supervisor	31	36	15	3	2	12	1	77	6	264
2014	Supervisor	34	34	18	3	1	9	0	75	5	226
2014	Non-supervisor	36	27	15	5	3	11	2	73	10	261

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	3	97	210
2020	Non-supervisor	5	95	267
2018	Supervisor	3	97	225
2018	Non-supervisor	3	97	228

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	9	20	1	1	42	5	58	4	209
2020	Non-supervisor	20	14	15	3	2	39	7	64	9	265
2019	Supervisor	21	14	12	1	1	45	6	71	4	211
2019	Non-supervisor	20	11	16	2	2	39	10	61	7	221
2018	Supervisor	29	12	14	0	0	37	8	75	0	228
2018	Non-supervisor	15	13	17	1	2	39	13	59	6	226
2017	Supervisor	25	14	11	0	0	38	11	76	2	230
2017	Non-supervisor	14	14	17	1	1	41	12	60	4	265
2014	Supervisor	19	18	10	2	0	41	10	75	5	226
2014	Non-supervisor	16	13	17	3	1	39	11	58	8	261

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	41	29	19	1	1	9	0	77	2	210
2020	Non-supervisor	40	28	13	4	1	13	1	79	6	267
2019	Supervisor	46	31	10	1	1	10	0	86	3	210
2019	Non-supervisor	36	32	12	2	1	14	2	81	4	220
2018	Supervisor	46	36	12	1	0	5	0	86	1	228
2018	Non-supervisor	34	34	16	2	1	10	2	78	3	228
2017	Supervisor	43	35	11	0	0	10	1	87	0	229
2017	Non-supervisor	32	34	12	3	0	16	3	82	4	265
2014	Supervisor	41	33	12	2	0	9	2	84	3	226
2014	Non-supervisor	34	30	13	2	1	18	2	81	3	261

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	64	15	11	5	3	0	0	80	8	209
2020	Non-supervisor	54	21	16	4	4	0	0	75	9	267

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	64	23	9	4	2	0	0	86	5	210
2020	Non-supervisor	49	33	13	3	2	1	0	83	5	267
2019	Supervisor	56	29	8	2	4	0	0	86	6	210
2019	Non-supervisor	46	28	12	5	7	0	1	75	12	219
2018	Supervisor	45	33	11	6	3	0	0	79	9	226
2018	Non-supervisor	41	28	19	6	5	0	0	69	11	226
2017	Supervisor	56	24	13	3	3	0	1	82	5	228
2017	Non-supervisor	41	34	16	3	4	1	1	77	7	264

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	3	17	31	29	18	0	21	48	210
2020	Non-supervisor	17	31	28	19	5	0	48	24	267
2019	Supervisor	5	24	32	23	15	0	30	38	209
2019	Non-supervisor	21	33	27	9	8	1	55	18	220
2018	Supervisor	3	18	29	29	20	0	22	49	225
2018	Non-supervisor	15	29	33	16	7	0	45	23	227
2017	Supervisor	4	17	30	27	23	0	20	50	230
2017	Non-supervisor	16	25	36	11	12	0	41	23	264

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	10	28	35	14	13	0	0	38	27	210
2020	Non-supervisor	27	33	23	11	4	1	0	61	15	267
2019	Supervisor	12	37	24	18	9	0	0	48	27	210
2019	Non-supervisor	27	35	21	10	6	0	1	62	16	220
2018	Supervisor	8	33	30	19	9	0	0	41	29	225
2018	Non-supervisor	20	37	25	10	6	0	2	58	16	226
2017	Supervisor	10	28	35	18	9	0	0	38	27	228
2017	Non-supervisor	20	31	28	14	7	0	0	51	20	264

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	9	24	34	18	14	0	0	33	32	207
2020	Non-supervisor	28	23	29	11	7	1	1	53	18	266
2019	Supervisor	5	22	32	22	18	0	0	28	40	210
2019	Non-supervisor	23	29	27	9	11	1	1	53	20	219
2018	Supervisor	4	22	25	28	21	0	0	25	49	225
2018	Non-supervisor	18	35	22	12	11	1	0	54	24	225
2017	Supervisor	5	22	30	27	17	0	0	27	44	230
2017	Non-supervisor	21	28	24	13	12	1	1	50	26	265

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	13	30	26	20	11	0	43	31	209
2020	Non-supervisor	41	34	13	7	4	1	76	11	266
2019	Supervisor	19	32	26	13	9	1	51	22	210
2019	Non-supervisor	51	28	13	2	4	1	81	7	220
2018	Supervisor	14	28	29	15	13	0	42	28	226
2018	Non-supervisor	42	30	20	5	2	0	73	8	227
2017	Supervisor	13	27	25	19	14	1	41	34	230
2017	Non-supervisor	39	32	16	6	6	1	72	12	264

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	15	25	31	19	11	0	40	30	209
2020	Non-supervisor	27	37	15	11	8	0	65	19	268
2019	Supervisor	20	28	23	19	11	0	47	29	210
2019	Non-supervisor	39	27	22	6	5	1	67	11	221
2018	Supervisor	16	22	31	18	12	0	39	30	223
2018	Non-supervisor	38	23	22	9	8	0	61	17	226
2017	Supervisor	15	27	25	20	13	0	42	33	229
2017	Non-supervisor	36	29	21	11	4	0	64	15	264

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	31	20	13	8	0	4	57	22	209
2020	Non-supervisor	39	25	14	11	6	1	5	68	18	267

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	32	21	9	2	0	0	69	11	208
2020	Non-supervisor	33	36	16	9	1	2	2	72	11	266
2019	Supervisor	30	38	17	11	3	1	1	68	14	210
2019	Non-supervisor	32	37	20	8	2	0	2	69	10	217
2018	Supervisor	32	41	17	6	4	0	0	73	10	227
2018	Non-supervisor	32	31	24	6	5	2	1	65	11	228
2017	Supervisor	32	38	19	6	4	1	0	70	11	229
2017	Non-supervisor	33	34	21	9	3	0	1	67	12	264

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	35	22	14	4	0	0	60	18	210
2020	Non-supervisor	36	35	18	7	2	2	0	72	9	264
2019	Supervisor	20	33	26	11	9	0	0	54	20	210
2019	Non-supervisor	27	34	26	6	3	0	2	63	10	220
2018	Supervisor	26	36	25	9	3	0	0	62	13	228
2018	Non-supervisor	29	29	24	11	4	0	1	59	16	227
2017	Supervisor	19	40	24	11	6	0	0	59	17	229
2017	Non-supervisor	25	38	24	8	4	0	0	63	12	264

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	31	19	8	2	1	0	72	9	209
2020	Non-supervisor	35	37	19	6	2	0	0	73	9	262
2019	Supervisor	29	33	22	9	7	0	1	62	16	209
2019	Non-supervisor	29	36	22	8	3	1	1	66	11	218
2018	Supervisor	35	40	14	8	2	0	0	75	10	227
2018	Non-supervisor	31	31	21	12	4	0	1	63	16	228
2017	Supervisor	31	41	17	7	4	0	0	72	11	228
2017	Non-supervisor	30	36	21	11	3	0	0	66	13	264

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	23	17	9	4	0	0	71	13	209
2020	Non-supervisor	45	29	14	5	5	1	1	76	10	267
2019	Supervisor	38	32	19	4	7	0	1	71	11	210
2019	Non-supervisor	41	29	14	9	5	1	1	70	15	220

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	26	26	12	5	0	0	57	16	208
2020	Non-supervisor	24	31	24	13	6	0	0	56	19	267

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	34	23	13	3	1	0	61	15	208
2020	Non-supervisor	32	37	19	8	3	1	0	70	11	265
2019	Supervisor	35	32	21	6	5	0	1	67	11	208
2019	Non-supervisor	39	29	20	6	3	1	2	70	10	217
2018	Supervisor	31	33	24	9	3	0	1	65	12	226
2018	Non-supervisor	33	35	17	10	3	1	1	69	13	228
2017	Supervisor	22	42	22	10	3	1	0	65	13	229
2017	Non-supervisor	36	29	20	12	3	0	0	65	15	264

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	33	11	3	1	0	0	84	5	209
2020	Non-supervisor	45	30	14	7	2	1	1	77	9	267
2019	Supervisor	68	17	9	2	1	0	3	88	3	207
2019	Non-supervisor	60	23	9	4	2	0	1	85	6	217
2018	Supervisor	76	15	6	1	1	0	1	92	2	228
2018	Non-supervisor	64	17	10	4	2	0	4	84	6	223
2017	Supervisor	72	18	7	2	1	0	0	91	2	230
2017	Non-supervisor	62	24	8	3	1	0	2	88	3	265

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	37	17	5	2	0	0	76	7	210
2020	Non-supervisor	35	38	19	5	2	0	0	74	8	267

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	83	11	3	1	0	0	2	96	1	209
2020	Non-supervisor	67	19	4	2	3	1	5	91	4	266
2019	Supervisor	82	8	2	1	0	1	6	97	1	208
2019	Non-supervisor	80	10	3	1	1	0	5	95	2	220
2018	Supervisor	86	6	3	1	0	0	3	96	1	227
2018	Non-supervisor	79	10	5	1	0	1	4	94	1	228

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	88	6	4	0	0	0	1	95	0	210
2020	Non-supervisor	83	8	3	2	2	2	1	93	4	268
2019	Supervisor	83	7	4	2	1	1	3	94	3	210
2019	Non-supervisor	74	13	3	1	3	2	4	92	5	220
2018	Supervisor	81	9	3	2	1	0	3	93	4	227
2018	Non-supervisor	78	11	5	0	2	1	4	93	2	228
2017	Supervisor	85	10	3	1	0	1	0	96	1	230
2017	Non-supervisor	81	9	4	2	1	0	3	93	3	264

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	68	20	9	3	0	0	1	89	3	208
2020	Non-supervisor	73	17	5	2	2	1	0	92	4	265
2019	Supervisor	52	29	14	2	2	0	1	82	4	209
2019	Non-supervisor	59	23	10	2	3	1	2	84	5	220
2018	Supervisor	50	30	11	6	2	0	1	81	7	227
2018	Non-supervisor	59	23	12	3	1	1	2	84	4	227
2017	Supervisor	52	38	7	2	0	0	0	91	2	230
2017	Non-supervisor	54	28	12	4	2	0	0	82	6	265

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	65	18	13	3	1	0	1	83	4	210
2020	Non-supervisor	72	15	6	4	2	1	1	89	6	267
2019	Supervisor	56	20	11	8	4	0	1	76	12	209
2019	Non-supervisor	61	18	9	6	4	1	1	81	10	218
2018	Supervisor	51	28	11	5	4	0	1	80	10	224
2018	Non-supervisor	52	26	12	6	2	1	2	79	8	228
2017	Supervisor	58	28	8	4	2	0	0	87	6	230
2017	Non-supervisor	58	25	10	5	1	0	1	84	6	265

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	28	13	3	0	0	1	84	4	210
2020	Non-supervisor	70	9	1	0	0	1	18	97	1	266
2019	Supervisor	47	34	15	3	1	0	1	81	4	210
2019	Non-supervisor	60	11	3	0	1	0	24	95	2	218
2018	Supervisor	40	37	15	4	3	0	1	78	7	225
2018	Non-supervisor	59	5	1	1	0	0	33	96	2	225
2017	Supervisor	48	34	15	3	0	0	0	82	3	230
2017	Non-supervisor	60	10	3	1	0	0	25	93	2	264

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	68	25	4	2	0	0	2	95	2	210
2020	Non-supervisor	78	15	4	1	0	1	2	95	1	268
2019	Supervisor	62	25	10	1	0	0	1	88	2	207
2019	Non-supervisor	71	16	5	0	1	0	7	93	1	219
2018	Supervisor	55	27	13	4	0	0	1	83	4	225
2018	Non-supervisor	66	18	6	2	1	0	6	89	4	226
2017	Supervisor	57	27	11	3	1	0	0	85	4	228
2017	Non-supervisor	64	24	5	3	0	0	4	91	4	262

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	88	9	1	1	1	0	1	97	2	210
2020	Non-supervisor	75	14	5	2	3	1	0	90	5	266
2019	Supervisor	85	8	3	1	0	0	2	95	1	209
2019	Non-supervisor	71	17	3	2	2	1	3	92	5	220
2018	Supervisor	88	9	1	1	0	0	1	97	2	227
2018	Non-supervisor	76	12	4	1	3	0	3	92	5	227
2017	Supervisor	89	6	2	2	0	1	0	96	2	230
2017	Non-supervisor	70	16	7	2	2	0	3	89	4	265

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	30	16	5	2	0	0	77	7	210
2020	Non-supervisor	42	34	16	5	2	1	0	77	7	268
2019	Supervisor	55	32	8	3	1	1	0	88	4	210
2019	Non-supervisor	48	36	8	3	2	0	2	87	5	219
2018	Supervisor	51	26	19	2	1	0	1	77	3	227
2018	Non-supervisor	49	28	13	5	2	0	2	79	8	228
2017	Supervisor	56	29	11	4	1	0	0	85	5	230
2017	Non-supervisor	49	34	9	5	1	0	2	84	7	264

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	45	20	7	1	0	0	72	8	210
2020	Non-supervisor	24	41	26	7	2	0	0	65	10	268

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	8	24	49	17	2	0	32	19	210
2020	Non-supervisor	13	35	38	12	2	0	48	14	268
2019	Supervisor	6	30	44	17	3	0	36	20	211
2019	Non-supervisor	15	43	33	6	3	1	58	9	221
2018	Supervisor	6	23	48	20	3	0	29	23	227
2018	Non-supervisor	15	34	38	9	3	0	50	12	228
2017	Supervisor	2	25	50	15	8	0	28	23	230
2017	Non-supervisor	9	38	36	12	5	0	47	17	265

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	9	25	46	15	4	0	20	34	209
2020	Non-supervisor	8	21	36	28	5	1	34	30	267
2019	Supervisor	7	20	47	19	7	0	25	28	208
2019	Non-supervisor	5	18	38	30	9	1	39	23	220
2018	Supervisor	8	23	44	21	4	0	25	31	224
2018	Non-supervisor	5	17	40	26	12	0	38	22	225
2017	Supervisor	6	23	42	23	7	0	30	28	229
2017	Non-supervisor	7	17	39	28	10	0	38	23	264

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	38	3	1	0	0	96	1	210
2020	Non-supervisor	60	34	2	3	0	0	95	3	266
2019	Supervisor	23	49	16	8	4	1	72	12	209
2019	Non-supervisor	25	49	14	7	3	2	75	10	221
2018	Supervisor	13	41	23	17	6	1	54	22	226
2018	Non-supervisor	19	39	17	14	5	7	62	20	225
2017	Supervisor	11	37	25	17	7	3	49	25	228
2017	Non-supervisor	15	43	17	14	4	6	63	19	263

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	44	35	10	9	1	1	0	80	10	210
2020	Non-supervisor	51	34	7	6	1	1	0	86	7	267

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	30	8	11	3	0	0	78	14	210
2020	Non-supervisor	41	29	11	10	7	2	0	72	17	268

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	53	30	13	1	1	1	0	84	3	208
2020	Non-supervisor	59	28	7	2	2	2	0	88	4	268

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	35	17	12	1	1	70	13	210
2020	Non-supervisor	44	35	11	6	2	1	80	8	266
2019	Supervisor	18	43	18	14	7	0	61	21	210
2019	Non-supervisor	22	41	17	13	4	2	65	17	221
2018	Supervisor	16	40	22	14	8	0	56	22	227
2018	Non-supervisor	20	38	23	10	5	5	61	16	227
2017	Supervisor	16	42	20	14	7	1	59	21	230
2017	Non-supervisor	13	44	18	16	7	2	58	24	265

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	44	41	8	6	0	0	1	86	6	209
2020	Non-supervisor	47	39	9	5	0	0	0	86	5	268

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	41	11	8	3	0	1	79	11	208
2020	Non-supervisor	42	35	14	8	1	0	0	78	9	267

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	44	41	11	3	0	0	1	85	3	208
2020	Non-supervisor	46	39	12	2	0	2	1	86	2	267

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	53	36	7	2	0	0	2	91	2	209
2020	Non-supervisor	53	37	6	2	0	0	0	91	3	267

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	80	17	2	0	0	1	0	98	0	209
2020	Non-supervisor	76	18	1	1	0	3	1	98	1	266

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	67	28	3	1	0	0	0	96	1	210
2020	Non-supervisor	69	26	3	1	0	1	0	97	1	265

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	61	29	6	3	1	0	0	90	4	209
2020	Non-supervisor	54	30	7	6	2	1	0	84	8	268

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	68	26	3	2	0	0	0	94	3	210
2020	Non-supervisor	69	24	4	2	0	0	0	94	2	268

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	23	48	10	12	5	0	2	72	17	210
2019	Supervisor	16	39	17	16	9	2	1	57	25	211

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	96	4	210

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	39	17	14	4	0	1	65	18	202

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	6	94	209
2020	Non-supervisor	11	89	265

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	11	89	209
2020	Non-supervisor	17	83	265
2019	Supervisor	12	88	211
2019	Non-supervisor	17	83	220
2017	Supervisor	12	88	230
2017	Non-supervisor	14	86	265
2014	Supervisor	10	90	225
2014	Non-supervisor	12	88	261

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	43	57	23
2020	Non-supervisor	46	54	44

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	91	9	23
2020	Non-supervisor	88	12	44
2019	Supervisor	95	5	24
2019	Non-supervisor	85	15	38
2017	Supervisor	78	22	28
2017	Non-supervisor	86	14	36
2014	Supervisor	70	30	21
2014	Non-supervisor	82	18	31

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	39	9	0	0	0	91	0	21
2020	Non-supervisor	66	23	0	6	3	2	92	8	39
2019	Supervisor	47	35	5	13	0	0	82	13	23
2019	Non-supervisor	37	34	14	15	0	0	71	15	32
2017	Supervisor	51	26	9	9	5	0	77	14	22
2017	Non-supervisor	39	45	9	6	0	0	85	6	31
2014	Supervisor	74	21	5	0	0	0	95	0	17
2014	Non-supervisor	57	26	10	3	4	0	83	7	28

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	31	5	5	2	1	2	88	7	209
2020	Non-supervisor	54	27	7	5	1	2	4	86	6	266

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	6	79	14	1	93	7	210
2020	Non-supervisor	8	66	22	4	89	11	268

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	94	6	13
2020	Non-supervisor	71	29	22

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	53	0	0	9	8	0	90	10	13
2020	Non-supervisor	21	32	18	15	4	0	10	59	21	22

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	10	8	9	8	6	37	54	31	13
2020	Non-supervisor	9	8	0	29	4	0	50	34	66	22

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	62	10	5	4	1	2	16	87	6	210
2020	Non-supervisor	53	12	7	6	3	1	18	81	11	268
2019	Supervisor	63	14	6	7	2	0	7	83	10	208
2019	Non-supervisor	52	15	11	3	8	1	10	75	12	218
2018	Supervisor	67	8	8	6	2	1	8	82	9	225
2018	Non-supervisor	55	14	8	6	4	2	11	79	12	229

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Office of the Auditor General of Canada by Question 83. Are you a supervisor?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting