2020 Public Service Employee Survey Results for Office of the Auditor General of Canada by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 37 3 13 6 0 0 78 19 30
2020 Not a person with a disability 40 49 3 7 1 0 0 89 8 447

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 83 3 4 7 2 0 0 87 10 30
2020 Not a person with a disability 81 15 2 2 0 0 0 96 2 447

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 47 4 9 3 0 0 84 12 30
2020 Not a person with a disability 34 50 9 7 0 0 0 84 8 445
2019 Person with a disability 45 28 17 0 9 0 0 74 9 18
2019 Not a person with a disability 56 35 4 4 2 0 0 90 6 411
2017 Person with a disability 64 10 11 5 5 0 5 78 11 19
2017 Not a person with a disability 56 32 5 6 1 0 0 88 7 475
2014 Person with a disability 69 20 0 11 0 0 0 89 11 10
2014 Not a person with a disability 61 30 4 5 1 0 0 90 6 476

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 28 3 18 6 0 0 73 24 29
2020 Not a person with a disability 38 42 10 9 1 0 0 80 10 446
2019 Person with a disability 40 39 5 6 10 0 0 79 16 18
2019 Not a person with a disability 34 45 10 10 2 0 0 78 12 408
2018 Person with a disability 38 37 4 21 0 0 0 76 21 22
2018 Not a person with a disability 37 49 6 6 2 0 0 86 8 428
2017 Person with a disability 42 42 5 0 11 0 0 84 11 19
2017 Not a person with a disability 40 41 6 10 3 0 0 81 13 475
2014 Person with a disability 30 31 29 10 0 0 0 61 10 10
2014 Not a person with a disability 33 42 10 10 4 0 0 76 14 476

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 28 7 16 3 0 4 73 20 30
2020 Not a person with a disability 51 36 7 6 0 0 0 87 6 444
2019 Person with a disability 39 28 10 13 10 0 0 67 23 18
2019 Not a person with a disability 58 32 5 3 2 0 0 91 5 408
2017 Person with a disability 65 20 10 0 5 0 0 85 5 19
2017 Not a person with a disability 61 30 5 3 1 0 0 91 4 475
2014 Person with a disability 69 31 0 0 0 0 0 100 0 10
2014 Not a person with a disability 56 35 5 3 0 0 0 91 4 476

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 32 10 16 0 0 0 75 16 30
2020 Not a person with a disability 46 38 8 7 1 0 0 84 8 447
2019 Person with a disability 45 23 0 10 15 0 6 73 27 18
2019 Not a person with a disability 47 36 7 7 3 0 0 84 9 410
2018 Person with a disability 36 41 0 13 5 0 5 81 19 22
2018 Not a person with a disability 45 37 7 7 3 0 0 83 10 426
2017 Person with a disability 48 16 10 16 10 0 0 64 26 19
2017 Not a person with a disability 43 36 7 9 5 0 0 79 14 475
2014 Person with a disability 30 19 10 31 10 0 0 49 41 10
2014 Not a person with a disability 43 37 8 7 4 0 0 80 11 476

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 42 8 7 0 0 0 85 7 30
2020 Not a person with a disability 45 36 12 5 2 0 0 81 7 447
2019 Person with a disability 40 34 0 17 10 0 0 74 26 18
2019 Not a person with a disability 41 41 10 6 3 0 0 82 8 411
2018 Person with a disability 41 30 6 13 10 0 0 71 23 22
2018 Not a person with a disability 41 42 10 4 3 0 0 83 8 425
2017 Person with a disability 48 20 0 22 10 0 0 68 32 19
2017 Not a person with a disability 40 45 9 4 3 0 0 85 6 474
2014 Person with a disability 40 30 10 10 11 0 0 70 20 10
2014 Not a person with a disability 34 49 12 4 2 0 0 83 6 476

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 41 17 6 4 0 0 73 10 30
2020 Not a person with a disability 34 41 12 9 4 0 1 75 13 446
2019 Person with a disability 40 17 11 5 27 0 0 57 32 18
2019 Not a person with a disability 29 44 13 10 4 0 0 73 14 411
2018 Person with a disability 26 34 32 5 4 0 0 59 9 22
2018 Not a person with a disability 28 43 16 9 4 0 0 71 13 428
2017 Person with a disability 37 28 20 5 10 0 0 65 15 19
2017 Not a person with a disability 32 39 16 10 3 0 0 70 14 474
2014 Person with a disability 10 41 29 10 11 0 0 51 20 10
2014 Not a person with a disability 27 37 18 14 4 1 0 65 18 476

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 37 6 11 0 0 0 84 11 30
2020 Not a person with a disability 33 47 10 8 1 0 0 80 10 443
2019 Person with a disability 27 35 5 22 10 0 0 63 32 18
2019 Not a person with a disability 31 48 11 9 2 0 0 79 11 409
2018 Person with a disability 34 29 17 15 5 0 0 63 20 22
2018 Not a person with a disability 35 46 10 6 2 0 0 81 8 428
2017 Person with a disability 44 32 15 0 10 0 0 75 10 19
2017 Not a person with a disability 35 47 10 6 1 0 0 82 8 474

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 67 27 3 4 0 0 0 93 4 30
2020 Not a person with a disability 55 38 6 2 0 0 0 92 2 447
2019 Person with a disability 52 16 5 17 10 0 0 68 27 18
2019 Not a person with a disability 54 37 5 4 1 0 0 91 4 410
2018 Person with a disability 68 28 4 0 0 0 0 96 0 22
2018 Not a person with a disability 58 36 4 2 1 0 0 93 3 428
2017 Person with a disability 59 26 0 5 10 0 0 85 15 19
2017 Not a person with a disability 55 36 5 3 1 0 0 91 4 474
2014 Person with a disability 51 40 10 0 0 0 0 90 0 10
2014 Not a person with a disability 53 38 5 2 1 0 0 91 3 476

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 42 16 4 2 0 0 78 6 30
2020 Not a person with a disability 38 42 10 7 3 0 0 80 10 447
2019 Person with a disability 40 23 6 17 15 0 0 62 32 18
2019 Not a person with a disability 35 40 12 8 4 0 0 76 12 410
2018 Person with a disability 31 30 26 5 9 0 0 61 13 22
2018 Not a person with a disability 34 45 12 8 2 0 0 78 10 428
2017 Person with a disability 38 20 15 17 10 0 0 58 27 19
2017 Not a person with a disability 38 40 12 8 3 0 0 77 11 472

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 63 26 7 4 0 0 0 89 4 30
2020 Not a person with a disability 52 37 7 3 1 0 0 89 4 443
2019 Person with a disability 43 36 5 0 16 0 0 79 16 17
2019 Not a person with a disability 49 37 10 2 1 0 0 86 3 409
2018 Person with a disability 48 38 5 10 0 0 0 86 10 21
2018 Not a person with a disability 52 35 9 2 1 0 0 88 4 425
2017 Person with a disability 59 25 0 6 10 0 0 84 16 19
2017 Not a person with a disability 53 37 6 3 0 0 0 90 3 474
2014 Person with a disability 71 10 10 10 0 0 0 81 10 10
2014 Not a person with a disability 65 27 6 1 1 0 0 92 2 476

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 37 10 16 0 0 0 74 16 30
2020 Not a person with a disability 37 43 10 7 2 0 0 80 10 446
2019 Person with a disability 36 18 18 18 10 0 0 54 28 17
2019 Not a person with a disability 37 42 10 8 3 0 0 79 11 406
2018 Person with a disability 30 42 18 9 0 0 0 72 9 22
2018 Not a person with a disability 37 42 12 8 2 0 0 79 10 428
2017 Person with a disability 42 32 10 6 10 0 0 74 16 19
2017 Not a person with a disability 41 40 9 8 2 0 0 81 10 474
2014 Person with a disability 20 40 19 20 0 0 0 60 20 10
2014 Not a person with a disability 30 43 14 9 4 0 0 73 13 475

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 39 14 4 6 0 0 77 10 30
2020 Not a person with a disability 42 37 13 5 2 0 0 80 8 447
2019 Person with a disability 34 29 12 11 15 0 0 63 26 18
2019 Not a person with a disability 42 35 11 7 4 0 0 78 11 411
2018 Person with a disability 30 37 13 16 4 0 0 68 20 22
2018 Not a person with a disability 37 41 13 6 3 0 0 78 9 425
2017 Person with a disability 33 40 6 11 10 0 0 73 21 19
2017 Not a person with a disability 40 38 11 7 3 0 0 78 11 473
2014 Person with a disability 20 51 29 0 0 0 0 71 0 10
2014 Not a person with a disability 37 41 10 9 4 0 0 77 13 476

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 47 3 7 4 0 4 85 11 30
2020 Not a person with a disability 39 44 10 6 1 0 0 83 7 442
2019 Person with a disability 34 23 22 11 10 0 0 57 21 18
2019 Not a person with a disability 37 45 10 5 3 0 0 82 8 407
2018 Person with a disability 30 36 10 23 0 0 0 66 23 22
2018 Not a person with a disability 38 43 11 6 2 0 0 81 8 428
2017 Person with a disability 38 31 21 0 10 0 0 69 10 19
2017 Not a person with a disability 41 41 9 6 2 0 1 83 8 474
2014 Person with a disability 41 39 0 11 10 0 0 80 20 10
2014 Not a person with a disability 44 39 10 3 3 0 1 84 6 476

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 47 6 4 0 0 0 90 4 30
2020 Not a person with a disability 47 39 9 4 2 0 0 86 5 447
2019 Person with a disability 40 34 17 0 10 0 0 74 10 18
2019 Not a person with a disability 42 43 9 4 2 0 0 85 6 410
2018 Person with a disability 39 34 9 18 0 0 0 73 18 22
2018 Not a person with a disability 45 40 9 4 2 0 0 85 6 429
2017 Person with a disability 49 35 0 6 10 0 0 84 16 19
2017 Not a person with a disability 43 42 8 5 2 0 0 85 7 473
2014 Person with a disability 60 20 19 0 0 0 0 81 0 10
2014 Not a person with a disability 47 39 8 4 3 0 0 86 6 476

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 58 13 4 2 0 0 81 6 30
2020 Not a person with a disability 28 37 20 9 5 0 0 66 15 445
2019 Person with a disability 40 34 15 6 5 0 0 74 11 18
2019 Not a person with a disability 31 37 19 9 4 0 0 68 13 408
2018 Person with a disability 25 41 21 9 4 0 0 66 13 22
2018 Not a person with a disability 27 39 21 10 3 0 0 66 13 429
2017 Person with a disability 27 40 16 5 6 5 0 72 12 19
2017 Not a person with a disability 25 40 21 12 3 0 0 65 15 475
2014 Person with a disability 20 20 39 20 0 0 0 41 20 10
2014 Not a person with a disability 25 46 18 7 4 0 0 72 10 476

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 3 21 38 23 10 0 4 35 25 30
2020 Not a person with a disability 6 18 40 26 9 0 1 35 24 447
2019 Person with a disability 17 16 32 24 11 0 0 35 34 18
2019 Not a person with a disability 8 23 31 28 9 1 1 38 31 408
2018 Person with a disability 6 17 22 46 9 0 0 55 23 22
2018 Not a person with a disability 5 21 40 24 10 0 0 34 27 428
2017 Person with a disability 11 16 35 16 22 0 0 38 27 19
2017 Not a person with a disability 6 18 38 24 10 0 3 36 25 474
2014 Person with a disability 20 41 19 10 10 0 0 19 61 10
2014 Not a person with a disability 3 17 34 31 12 1 2 44 21 475

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 0 6 20 43 28 0 4 74 6 30
2020 Not a person with a disability 2 10 19 42 25 1 1 69 12 446
2019 Person with a disability 17 21 22 12 22 0 6 36 41 18
2019 Not a person with a disability 7 18 30 26 17 0 1 43 26 408
2018 Person with a disability 8 4 34 35 19 0 0 54 12 22
2018 Not a person with a disability 3 15 23 35 21 1 2 58 19 425
2017 Person with a disability 0 15 32 5 43 0 5 51 16 19
2017 Not a person with a disability 4 8 22 34 27 1 4 64 13 474
2014 Person with a disability 0 20 20 40 19 0 0 59 20 10
2014 Not a person with a disability 3 8 23 38 24 1 3 64 11 472

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 13 46 18 10 0 7 30 21 30
2020 Not a person with a disability 9 17 34 27 10 2 1 38 27 446
2019 Person with a disability 11 11 38 24 16 0 0 40 22 18
2019 Not a person with a disability 8 15 36 26 11 2 1 38 25 410
2018 Person with a disability 4 23 32 23 18 0 0 41 27 22
2018 Not a person with a disability 9 18 35 24 13 1 1 38 27 425
2017 Person with a disability 6 17 22 22 28 0 5 52 24 18
2017 Not a person with a disability 10 21 33 22 11 0 2 35 31 474
2014 Person with a disability 10 30 30 20 10 0 0 30 40 10
2014 Not a person with a disability 9 17 35 24 12 0 2 37 27 475

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 0 19 34 33 14 0 0 47 19 30
2020 Not a person with a disability 7 16 35 33 9 0 1 42 23 444
2019 Person with a disability 5 6 45 27 16 0 0 43 12 18
2019 Not a person with a disability 4 14 37 33 11 1 0 44 19 410
2018 Person with a disability 4 7 45 36 8 0 0 44 12 22
2018 Not a person with a disability 7 15 39 29 9 1 0 39 22 426
2017 Person with a disability 5 22 36 10 22 5 0 34 29 19
2017 Not a person with a disability 8 12 39 29 11 0 2 41 20 472
2014 Person with a disability 20 29 41 10 0 0 0 10 49 10
2014 Not a person with a disability 6 13 34 29 16 0 1 46 19 476

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 8 32 34 13 0 4 48 19 30
2020 Not a person with a disability 10 22 32 25 9 0 1 36 32 447
2019 Person with a disability 11 28 27 22 6 0 6 30 41 18
2019 Not a person with a disability 15 20 33 18 11 1 1 30 36 410
2018 Person with a disability 13 32 37 17 0 0 0 17 45 21
2018 Not a person with a disability 15 26 32 17 7 0 1 25 42 427
2017 Person with a disability 10 33 26 5 22 5 0 28 45 19
2017 Not a person with a disability 16 22 31 17 9 1 3 27 40 474
2014 Person with a disability 11 29 60 0 0 0 0 0 40 10
2014 Not a person with a disability 11 18 34 23 13 1 2 37 29 476

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 2 31 38 17 0 4 58 10 30
2020 Not a person with a disability 5 12 29 33 17 2 2 52 17 444
2019 Person with a disability 5 6 60 23 6 0 0 29 11 18
2019 Not a person with a disability 14 23 29 19 11 3 0 31 39 406
2018 Person with a disability 21 23 24 27 5 0 0 32 44 22
2018 Not a person with a disability 11 23 32 21 10 1 2 33 35 427
2017 Person with a disability 16 10 37 0 27 10 0 30 29 19
2017 Not a person with a disability 8 17 30 23 15 3 3 41 27 474
2014 Person with a disability 11 19 40 11 19 0 0 30 30 10
2014 Not a person with a disability 3 6 25 37 23 2 3 64 10 474

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 3 12 54 14 13 0 4 28 15 30
2020 Not a person with a disability 6 18 41 23 8 2 1 33 25 446
2019 Person with a disability 11 11 48 11 19 0 0 31 22 18
2019 Not a person with a disability 9 18 42 21 9 1 1 30 27 406
2018 Person with a disability 13 23 47 12 5 0 0 17 36 22
2018 Not a person with a disability 10 19 39 22 9 1 0 32 29 427
2017 Person with a disability 11 22 26 11 26 0 5 38 35 19
2017 Not a person with a disability 10 16 41 22 8 2 2 31 26 473
2014 Person with a disability 22 29 29 0 20 0 0 20 51 10
2014 Not a person with a disability 10 16 33 22 15 2 2 39 27 476

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 18 37 28 6 0 4 35 26 30
2020 Not a person with a disability 7 22 40 21 9 0 0 31 29 447
2019 Person with a disability 6 23 33 33 6 0 0 38 29 18
2019 Not a person with a disability 10 20 38 21 11 0 1 32 30 408
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 25 19 22 0 14 0 53 25 30
2020 Not a person with a disability 27 37 16 5 3 6 5 72 9 447
2019 Person with a disability 29 10 0 16 26 12 6 48 52 18
2019 Not a person with a disability 33 31 12 9 3 6 5 72 14 408
2018 Person with a disability 20 33 6 26 5 6 5 59 35 22
2018 Not a person with a disability 23 37 15 11 4 7 3 67 16 429
2017 Person with a disability 37 37 5 0 10 5 5 83 11 19
2017 Not a person with a disability 28 36 12 11 4 4 4 70 17 474
2014 Person with a disability 39 31 0 20 10 0 0 70 30 10
2014 Not a person with a disability 29 35 15 10 6 3 2 67 17 476

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 41 3 7 0 0 0 90 7 30
2020 Not a person with a disability 58 30 7 3 2 0 0 88 5 444
2019 Person with a disability 52 16 6 11 15 0 0 68 26 18
2019 Not a person with a disability 52 32 6 7 3 1 0 84 9 411
2018 Person with a disability 43 31 13 9 5 0 0 74 13 22
2018 Not a person with a disability 49 34 10 4 3 1 0 84 7 428
2017 Person with a disability 58 37 0 0 5 0 0 95 5 19
2017 Not a person with a disability 50 34 7 6 3 0 0 85 9 475
2014 Person with a disability 70 10 10 11 0 0 0 80 11 10
2014 Not a person with a disability 46 34 7 10 3 0 0 80 14 476

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 43 3 0 0 0 0 97 0 30
2020 Not a person with a disability 66 28 4 1 1 0 0 94 2 446
2019 Person with a disability 51 16 6 17 10 0 0 67 27 18
2019 Not a person with a disability 61 30 4 3 1 0 0 92 4 409
2018 Person with a disability 51 34 5 10 0 0 0 85 10 21
2018 Not a person with a disability 60 32 4 3 1 0 0 92 4 429
2017 Person with a disability 63 32 0 0 5 0 0 95 5 19
2017 Not a person with a disability 54 38 3 4 1 0 0 92 5 474
2014 Person with a disability 40 41 19 0 0 0 0 81 0 10
2014 Not a person with a disability 53 37 5 4 1 1 0 90 5 475

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 33 10 4 0 0 0 87 4 30
2020 Not a person with a disability 52 37 7 3 1 0 0 89 4 445
2019 Person with a disability 34 40 6 5 15 0 0 74 20 18
2019 Not a person with a disability 49 38 8 3 2 0 0 87 5 410
2018 Person with a disability 35 45 20 0 0 0 0 80 0 22
2018 Not a person with a disability 46 41 7 4 1 1 0 88 5 427

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 15 9 4 7 4 7 78 12 30
2020 Not a person with a disability 49 26 9 3 2 8 3 84 6 447
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 23 11 0 3 0 7 85 3 30
2020 Not a person with a disability 54 29 9 2 2 0 3 86 4 446
2019 Person with a disability 33 40 6 0 15 0 6 77 16 18
2019 Not a person with a disability 51 29 10 3 3 1 3 83 6 411

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 25 11 10 7 0 0 73 16 30
2020 Not a person with a disability 38 39 12 8 3 0 1 78 10 446
2019 Person with a disability 40 22 12 11 15 0 0 62 26 18
2019 Not a person with a disability 37 39 11 9 3 1 1 77 12 408
2018 Person with a disability 42 21 14 14 0 6 4 69 15 22
2018 Not a person with a disability 40 40 9 7 2 0 1 81 9 426
2017 Person with a disability 36 48 5 0 5 0 6 89 5 19
2017 Not a person with a disability 42 40 9 7 2 0 0 82 9 474
2014 Person with a disability 30 51 10 10 0 0 0 81 10 10
2014 Not a person with a disability 41 38 11 7 3 0 0 79 10 476

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 14 18 7 9 0 0 66 16 30
2020 Not a person with a disability 53 32 7 4 2 1 1 87 6 443

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 35 10 10 0 0 0 80 10 30
2020 Not a person with a disability 52 33 7 6 1 0 0 85 7 446
2019 Person with a disability 34 40 6 5 15 0 0 74 20 18
2019 Not a person with a disability 50 32 8 6 2 1 0 83 9 407
2018 Person with a disability 32 31 10 17 6 0 4 66 23 22
2018 Not a person with a disability 49 35 6 8 2 0 0 84 10 422
2017 Person with a disability 42 36 0 12 5 0 6 82 18 19
2017 Not a person with a disability 47 37 6 7 3 0 0 84 10 475
2014 Person with a disability 60 19 20 0 0 0 0 80 0 10
2014 Not a person with a disability 46 38 7 6 3 0 0 84 9 475

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 66 34 30
2020 Not a person with a disability 52 48 446

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 74 11 0 0 0 7 7 100 0 30
2020 Not a person with a disability 72 17 3 1 0 3 4 95 2 446

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 24 10 11 0 0 0 80 11 30
2020 Not a person with a disability 57 29 8 5 2 0 0 85 7 447
2019 Person with a disability 56 23 0 0 16 6 0 83 17 18
2019 Not a person with a disability 51 32 9 5 2 0 0 83 8 411
2018 Person with a disability 37 27 19 9 4 0 4 67 13 22
2018 Not a person with a disability 51 32 9 6 4 0 0 82 9 427
2017 Person with a disability 46 32 5 6 5 0 6 83 12 19
2017 Not a person with a disability 54 29 8 7 3 0 0 83 9 473
2014 Person with a disability 49 30 0 20 0 0 0 80 20 10
2014 Not a person with a disability 46 35 9 6 2 0 1 82 9 476
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 38 3 6 2 4 0 88 9 30
2020 Not a person with a disability 59 29 5 3 1 3 0 90 5 446
2019 Person with a disability 35 21 10 11 23 0 0 56 34 18
2019 Not a person with a disability 46 34 10 5 3 3 0 82 8 410
2018 Person with a disability 41 18 28 4 9 0 0 59 13 22
2018 Not a person with a disability 40 40 6 7 3 2 0 82 11 429
2017 Person with a disability 57 11 16 11 0 5 0 72 12 19
2017 Not a person with a disability 42 36 8 9 3 2 0 79 13 473
2014 Person with a disability 30 20 39 0 11 0 0 51 11 10
2014 Not a person with a disability 38 43 9 8 2 1 0 82 10 476

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 41 10 7 5 0 0 78 12 30
2020 Not a person with a disability 49 30 10 8 2 1 0 80 9 445
2019 Person with a disability 16 33 6 16 28 0 0 50 45 18
2019 Not a person with a disability 31 35 15 14 6 0 0 66 20 410
2018 Person with a disability 35 14 14 10 27 0 0 49 37 22
2018 Not a person with a disability 33 34 14 12 6 1 0 68 18 428
2017 Person with a disability 36 21 6 27 10 0 0 57 37 19
2017 Not a person with a disability 31 39 14 11 5 1 0 70 16 475
2014 Person with a disability 11 40 29 20 0 0 0 51 20 10
2014 Not a person with a disability 31 41 12 10 5 0 0 73 15 475

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 24 33 11 12 4 0 43 24 30
2020 Not a person with a disability 29 36 13 15 5 2 0 67 20 446
2019 Person with a disability 11 39 23 5 23 0 0 50 28 18
2019 Not a person with a disability 17 37 17 17 11 2 0 55 28 409
2018 Person with a disability 32 13 9 18 28 0 0 45 46 22
2018 Not a person with a disability 19 38 18 14 9 2 0 58 24 428
2017 Person with a disability 20 26 5 33 16 0 0 46 49 19
2017 Not a person with a disability 19 35 20 17 6 3 0 56 24 473
2014 Person with a disability 11 19 20 49 0 0 0 30 49 10
2014 Not a person with a disability 18 38 18 17 7 2 0 57 24 475

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 37 20 17 6 0 0 57 23 30
2020 Not a person with a disability 35 39 12 11 3 0 0 74 14 446
2019 Person with a disability 12 38 11 11 28 0 0 50 39 18
2019 Not a person with a disability 18 36 18 17 10 2 0 54 28 410
2018 Person with a disability 21 20 21 10 29 0 0 40 39 22
2018 Not a person with a disability 17 41 17 16 8 1 0 59 24 429
2017 Person with a disability 26 21 15 27 11 0 0 47 38 19
2017 Not a person with a disability 20 42 15 14 7 2 0 63 21 475
2014 Person with a disability 10 31 30 29 0 0 0 41 29 10
2014 Not a person with a disability 18 43 17 15 5 1 0 62 21 475

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 59 16 11 11 0 4 0 78 11 30
2020 Not a person with a disability 63 25 7 2 0 0 2 90 3 447
2019 Person with a disability 72 17 6 0 6 0 0 89 6 18
2019 Not a person with a disability 56 30 9 1 1 1 1 88 3 410
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 34 12 10 0 0 0 78 10 30
2020 Not a person with a disability 41 44 8 5 1 0 0 86 7 446
2019 Person with a disability 25 41 13 5 16 0 0 66 21 18
2019 Not a person with a disability 28 44 13 10 5 0 0 72 14 410
2018 Person with a disability 46 30 11 8 6 0 0 76 13 21
2018 Not a person with a disability 35 43 12 7 2 1 0 79 9 423
2017 Person with a disability 32 37 12 10 10 0 0 68 20 19
2017 Not a person with a disability 32 45 14 6 2 1 0 78 8 474
2014 Person with a disability 41 30 10 19 0 0 0 71 19 10
2014 Not a person with a disability 34 42 12 9 2 0 0 77 11 476

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 43 18 15 4 4 0 62 19 29
2020 Not a person with a disability 21 47 11 15 5 1 0 69 20 442
2019 Person with a disability 16 34 6 21 23 0 0 50 44 18
2019 Not a person with a disability 15 34 19 20 12 1 0 49 32 409

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 35 10 6 0 0 0 84 6 30
2020 Not a person with a disability 47 31 10 7 1 2 1 81 8 444
2019 Person with a disability 27 45 11 11 6 0 0 72 17 18
2019 Not a person with a disability 45 37 7 7 2 1 1 84 9 410
2018 Person with a disability 50 37 0 9 5 0 0 87 13 21
2018 Not a person with a disability 52 34 7 4 1 1 1 88 5 424
2017 Person with a disability 52 36 6 6 0 0 0 88 6 19
2017 Not a person with a disability 51 35 7 4 1 2 0 87 5 473
2014 Person with a disability 51 30 10 0 10 0 0 81 10 10
2014 Not a person with a disability 53 33 6 5 2 1 1 87 7 476

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 38 9 6 0 0 0 84 6 30
2020 Not a person with a disability 49 37 9 4 0 0 0 86 5 442
2019 Person with a disability 43 11 30 11 6 0 0 54 16 18
2019 Not a person with a disability 47 37 9 4 2 1 0 84 6 407
2018 Person with a disability 43 31 21 0 6 0 0 73 6 20
2018 Not a person with a disability 52 33 9 4 1 0 0 86 5 423

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 20 24 23 2 6 4 46 28 30
2020 Not a person with a disability 30 25 16 8 5 11 4 66 15 446
2019 Person with a disability 17 11 9 28 28 0 6 30 60 18
2019 Not a person with a disability 23 30 15 12 7 11 3 61 21 410
2018 Person with a disability 13 23 4 26 21 9 4 42 54 21
2018 Not a person with a disability 31 25 16 12 6 9 2 62 19 424
2017 Person with a disability 16 20 5 11 28 15 6 45 49 19
2017 Not a person with a disability 21 26 17 12 8 14 3 56 24 474
2014 Person with a disability 20 40 10 0 30 0 0 60 30 10
2014 Not a person with a disability 22 27 16 11 11 8 4 57 25 476

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 34 7 23 3 4 0 66 27 30
2020 Not a person with a disability 31 42 14 9 3 1 0 74 12 444
2019 Person with a disability 16 11 28 34 11 0 0 27 45 18
2019 Not a person with a disability 29 38 13 13 6 1 0 68 18 409
2018 Person with a disability 26 29 10 21 10 5 0 58 32 21
2018 Not a person with a disability 29 41 13 10 5 1 0 71 16 423
2017 Person with a disability 26 36 26 0 12 0 0 62 12 19
2017 Not a person with a disability 37 41 10 8 3 1 0 79 11 472
2014 Person with a disability 22 39 19 20 0 0 0 60 20 10
2014 Not a person with a disability 30 37 13 12 7 1 0 67 20 476

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 31 13 16 12 2 0 57 29 30
2020 Not a person with a disability 28 32 16 11 10 2 2 63 21 447
2019 Person with a disability 20 35 5 18 23 0 0 55 40 18
2019 Not a person with a disability 28 28 13 16 12 1 2 58 29 411
2018 Person with a disability 14 22 8 4 39 5 9 41 49 20
2018 Not a person with a disability 26 33 15 11 11 2 2 61 23 423
2017 Person with a disability 16 27 22 12 11 0 12 49 26 18
2017 Not a person with a disability 27 32 14 14 10 2 1 61 25 475
2014 Person with a disability 20 19 10 10 41 0 0 40 51 10
2014 Not a person with a disability 12 19 16 19 30 0 2 33 51 475

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 24 23 4 4 0 7 67 8 30
2020 Not a person with a disability 49 24 14 5 4 1 3 76 9 447
2019 Person with a disability 62 21 6 6 5 0 0 84 11 18
2019 Not a person with a disability 53 26 11 4 3 0 3 81 8 409

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 14 28 6 6 0 11 55 13 30
2020 Not a person with a disability 56 25 12 4 1 0 2 83 5 447
2019 Person with a disability 65 18 6 11 0 0 0 83 11 17
2019 Not a person with a disability 53 24 13 4 2 1 3 80 6 409

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 72 8 2 4 0 0 15 93 4 30
2020 Not a person with a disability 82 8 3 1 2 2 4 95 2 444
2019 Person with a disability 60 16 6 11 0 0 6 82 12 18
2019 Not a person with a disability 84 6 2 0 1 3 3 96 2 408

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 7 16 7 4 0 15 69 12 30
2020 Not a person with a disability 79 9 3 0 1 2 7 96 1 446
2019 Person with a disability 71 18 5 0 5 0 0 89 5 17
2019 Not a person with a disability 85 3 1 0 1 1 8 98 1 409

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 40 11 15 4 0 0 71 18 30
2020 Not a person with a disability 30 48 12 7 1 2 0 80 8 446
2019 Person with a disability 32 40 0 10 17 0 0 73 27 18
2019 Not a person with a disability 21 54 11 9 2 3 0 77 11 411
2018 Person with a disability 21 21 37 11 0 10 0 47 12 21
2018 Not a person with a disability 26 47 16 6 3 2 0 75 9 422
2017 Person with a disability 33 34 22 12 0 0 0 67 12 18
2017 Not a person with a disability 27 43 17 9 3 2 0 72 11 475

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 35 14 9 0 2 0 77 9 30
2020 Not a person with a disability 40 42 10 6 1 1 0 83 7 443
2019 Person with a disability 38 30 6 21 6 0 0 68 27 18
2019 Not a person with a disability 39 42 11 5 3 1 0 81 8 408
2018 Person with a disability 39 38 9 13 0 0 0 77 13 22
2018 Not a person with a disability 47 42 6 3 2 1 0 89 5 425
2017 Person with a disability 44 33 11 6 0 5 0 82 7 18
2017 Not a person with a disability 41 42 9 5 2 1 0 85 6 474
2014 Person with a disability 41 40 19 0 0 0 0 81 0 10
2014 Not a person with a disability 49 38 8 4 1 1 0 87 4 475

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 30 14 10 4 6 0 71 14 30
2020 Not a person with a disability 43 37 11 6 1 3 0 82 7 446
2019 Person with a disability 53 17 11 19 0 0 0 70 19 17
2019 Not a person with a disability 50 35 9 3 1 1 0 86 5 409
2018 Person with a disability 42 32 15 6 6 0 0 73 11 21
2018 Not a person with a disability 47 37 11 2 0 2 0 87 3 427
2017 Person with a disability 56 38 0 0 0 5 0 100 0 18
2017 Not a person with a disability 45 39 10 2 1 2 0 86 4 474
2014 Person with a disability 70 30 0 0 0 0 0 100 0 10
2014 Not a person with a disability 54 34 7 1 1 3 0 91 2 476

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 24 20 18 11 13 0 44 33 29
2020 Not a person with a disability 31 29 20 9 2 8 1 65 12 447

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 30 10 7 4 0 7 78 12 30
2020 Not a person with a disability 49 27 10 6 1 5 2 82 8 446

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 64 30 0 6 0 0 0 94 6 30
2020 Not a person with a disability 65 28 4 2 1 0 0 93 3 447
2019 Person with a disability 50 22 12 11 6 0 0 72 16 18
2019 Not a person with a disability 60 31 5 3 1 0 0 91 4 408
2018 Person with a disability 44 29 21 0 5 0 0 74 5 22
2018 Not a person with a disability 58 35 5 2 1 0 0 93 3 426
2017 Person with a disability 50 40 5 0 5 0 0 89 5 18
2017 Not a person with a disability 56 34 6 3 1 0 0 90 4 473
2014 Person with a disability 31 49 10 10 0 0 0 81 10 10
2014 Not a person with a disability 58 35 3 2 1 0 0 93 3 476

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 24 13 4 2 0 0 81 6 30
2020 Not a person with a disability 60 28 7 4 1 1 0 88 6 445
2019 Person with a disability 44 12 16 12 16 0 0 56 28 18
2019 Not a person with a disability 44 31 14 7 3 0 0 75 11 409
2018 Person with a disability 35 24 15 16 5 5 0 62 22 22
2018 Not a person with a disability 46 35 11 5 3 0 0 81 8 425
2017 Person with a disability 38 40 17 0 0 0 5 82 0 18
2017 Not a person with a disability 43 35 12 6 4 0 0 78 9 475
2014 Person with a disability 51 30 0 19 0 0 0 81 19 10
2014 Not a person with a disability 47 40 7 4 2 1 0 87 6 476

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 37 3 6 4 0 0 87 10 30
2020 Not a person with a disability 57 31 5 5 1 1 0 89 6 443
2019 Person with a disability 44 12 17 11 16 0 0 56 27 18
2019 Not a person with a disability 43 33 11 8 4 0 0 76 12 408
2018 Person with a disability 30 40 9 12 5 5 0 73 17 22
2018 Not a person with a disability 44 38 10 6 3 0 0 82 8 424
2017 Person with a disability 36 37 16 5 6 0 0 73 11 19
2017 Not a person with a disability 39 41 10 6 3 0 0 80 10 475
2014 Person with a disability 41 40 0 19 0 0 0 81 19 10
2014 Not a person with a disability 44 39 8 5 3 0 0 84 8 476

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 33 24 0 10 0 0 66 10 30
2020 Not a person with a disability 54 24 10 5 4 2 0 80 9 447
2019 Person with a disability 38 18 23 6 16 0 0 56 21 18
2019 Not a person with a disability 38 30 15 9 6 2 0 70 15 410
2018 Person with a disability 20 39 14 13 10 4 0 62 24 22
2018 Not a person with a disability 40 25 20 8 4 2 0 67 12 425
2017 Person with a disability 36 21 26 6 11 0 0 57 17 19
2017 Not a person with a disability 39 25 18 9 5 3 1 67 14 475
2014 Person with a disability 51 10 10 19 11 0 0 60 30 10
2014 Not a person with a disability 38 29 17 8 4 3 0 70 13 476
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Person with a disability 16 28 56 30
2020 Not a person with a disability 14 55 32 447
2019 Person with a disability 26 25 49 18
2019 Not a person with a disability 19 44 37 410
2018 Person with a disability 19 35 46 22
2018 Not a person with a disability 16 47 37 428
2017 Person with a disability 11 41 48 19
2017 Not a person with a disability 18 48 35 474
2014 Person with a disability 19 41 40 10
2014 Not a person with a disability 14 55 31 476

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Not a person with a disability 19 13 47 15 0 6 83
2014 Not a person with a disability 22 13 29 31 9999 5 69
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 30
2020 Not a person with a disability 5 95 447
2019 Person with a disability 32 68 18
2019 Not a person with a disability 6 94 410

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 6 16 15 4 49 0 33 36 30
2020 Not a person with a disability 20 13 15 5 2 37 8 61 12 446
2019 Person with a disability 15 11 11 17 27 6 13 32 54 18
2019 Not a person with a disability 20 15 14 6 2 35 9 61 14 411
2018 Person with a disability 20 20 10 10 9 30 0 58 27 22
2018 Not a person with a disability 21 15 14 5 3 33 9 62 14 429
2017 Person with a disability 28 5 12 5 0 33 17 65 10 18
2017 Not a person with a disability 18 17 16 3 2 35 10 62 9 474
2014 Person with a disability 51 0 10 20 0 19 0 63 25 10
2014 Not a person with a disability 16 13 15 6 4 35 11 54 18 476

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 30 15 10 0 21 0 69 13 30
2020 Not a person with a disability 40 32 14 4 1 9 0 79 6 444
2019 Person with a disability 23 21 11 28 16 0 0 44 45 18
2019 Not a person with a disability 41 32 11 4 1 10 1 82 6 411
2018 Person with a disability 44 29 10 6 4 9 0 79 10 22
2018 Not a person with a disability 39 33 16 5 1 6 0 77 6 429
2017 Person with a disability 48 20 22 0 0 10 0 76 0 19
2017 Not a person with a disability 37 36 11 3 1 10 1 83 5 474
2014 Person with a disability 61 19 19 0 0 0 0 81 0 10
2014 Not a person with a disability 35 31 16 4 2 10 1 74 7 476
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 7 25 6 4 48 0 33 18 30
2020 Not a person with a disability 21 12 16 2 1 40 7 63 6 443
2019 Person with a disability 10 11 27 6 11 23 13 32 25 18
2019 Not a person with a disability 21 12 14 1 1 42 8 67 5 411
2018 Person with a disability 16 20 23 0 0 40 0 61 0 22
2018 Not a person with a disability 22 12 15 0 1 38 11 67 3 427
2017 Person with a disability 27 10 21 0 0 31 11 64 0 19
2017 Not a person with a disability 19 14 14 1 1 40 11 68 3 475
2014 Person with a disability 30 0 10 20 0 29 11 50 34 10
2014 Not a person with a disability 17 16 14 2 1 40 10 67 6 476

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 24 19 10 0 13 0 66 11 30
2020 Not a person with a disability 41 29 15 2 1 11 1 79 4 446
2019 Person with a disability 35 26 17 6 11 6 0 64 17 18
2019 Not a person with a disability 41 32 11 2 1 12 2 84 3 409
2018 Person with a disability 33 48 9 0 0 9 0 90 0 22
2018 Not a person with a disability 40 34 15 2 0 8 1 82 2 429
2017 Person with a disability 44 31 10 5 0 10 0 83 6 19
2017 Not a person with a disability 37 35 11 1 0 13 2 85 2 474
2014 Person with a disability 71 0 10 0 0 19 0 88 0 10
2014 Not a person with a disability 37 32 12 2 1 14 2 82 3 476
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 11 24 2 9 0 0 65 11 30
2020 Not a person with a disability 58 19 13 5 4 0 0 78 8 445

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 58 28 4 4 6 0 0 86 10 30
2020 Not a person with a disability 55 29 12 3 1 0 0 84 5 446
2019 Person with a disability 55 17 16 6 6 0 0 72 12 18
2019 Not a person with a disability 51 30 10 4 5 0 1 81 9 408
2018 Person with a disability 52 14 14 5 15 0 0 66 20 22
2018 Not a person with a disability 42 32 15 6 4 0 0 75 10 425
2017 Person with a disability 42 32 21 0 6 0 0 73 6 19
2017 Not a person with a disability 48 30 14 3 3 1 1 79 6 472

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 23 31 31 6 0 0 33 36 30
2020 Not a person with a disability 11 26 29 23 10 0 0 37 33 446
2019 Person with a disability 33 13 26 11 16 0 0 46 28 18
2019 Not a person with a disability 13 30 30 16 11 0 1 43 27 408
2018 Person with a disability 13 32 24 23 8 0 0 45 30 22
2018 Not a person with a disability 10 23 32 22 12 0 0 33 35 425
2017 Person with a disability 11 27 46 0 16 0 0 37 16 19
2017 Not a person with a disability 10 21 33 19 17 0 0 31 36 474

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 11 40 16 8 0 0 37 23 30
2020 Not a person with a disability 20 33 27 12 8 1 0 53 20 446
2019 Person with a disability 44 18 10 23 5 0 0 62 28 18
2019 Not a person with a disability 18 37 24 13 7 0 1 56 21 409
2018 Person with a disability 21 43 20 13 4 0 0 63 16 22
2018 Not a person with a disability 14 35 28 15 7 0 1 49 22 424
2017 Person with a disability 27 22 20 16 10 0 5 52 28 19
2017 Not a person with a disability 14 30 32 15 8 0 0 45 23 472

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 13 34 15 10 0 0 40 25 30
2020 Not a person with a disability 20 24 31 13 10 1 1 45 23 442
2019 Person with a disability 23 17 39 0 21 0 0 40 21 18
2019 Not a person with a disability 15 26 29 15 14 0 1 41 30 408
2018 Person with a disability 0 25 24 43 8 0 0 25 52 21
2018 Not a person with a disability 12 29 24 19 16 0 0 41 35 424
2017 Person with a disability 5 27 38 21 5 5 0 33 27 19
2017 Not a person with a disability 14 25 26 19 15 0 1 39 35 475

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 32 19 4 6 0 0 71 10 30
2020 Not a person with a disability 29 32 18 12 7 0 1 62 20 444
2019 Person with a disability 51 34 10 0 5 0 0 85 5 18
2019 Not a person with a disability 36 30 19 8 6 0 1 66 14 409
2018 Person with a disability 31 25 24 20 0 0 0 56 20 22
2018 Not a person with a disability 29 29 24 10 7 0 0 58 17 426
2017 Person with a disability 32 31 21 11 5 0 0 63 16 19
2017 Not a person with a disability 27 29 20 12 10 0 1 57 22 474

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 25 37 13 10 0 0 41 22 30
2020 Not a person with a disability 23 33 20 14 9 0 0 56 24 446
2019 Person with a disability 34 18 38 5 5 0 0 52 10 18
2019 Not a person with a disability 30 28 22 12 7 0 1 59 20 410
2018 Person with a disability 24 44 17 11 4 0 0 68 15 21
2018 Not a person with a disability 28 22 27 13 10 0 0 50 23 423
2017 Person with a disability 36 22 26 11 5 0 0 58 16 19
2017 Not a person with a disability 26 28 23 15 8 0 0 54 24 473

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 14 19 17 10 3 3 50 29 30
2020 Not a person with a disability 33 28 16 12 7 0 5 64 19 445

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 18 22 20 3 0 0 55 23 30
2020 Not a person with a disability 34 36 18 8 2 1 1 72 10 443
2019 Person with a disability 47 13 24 11 6 0 0 60 17 17
2019 Not a person with a disability 30 38 18 9 3 0 1 69 12 407
2018 Person with a disability 33 32 21 5 9 0 0 65 14 22
2018 Not a person with a disability 32 36 21 6 4 1 1 68 11 428
2017 Person with a disability 36 26 22 11 5 0 0 62 16 19
2017 Not a person with a disability 32 36 20 8 3 0 0 68 11 473

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 23 18 14 3 0 0 65 18 30
2020 Not a person with a disability 31 36 20 10 2 1 0 67 12 443
2019 Person with a disability 35 11 27 6 22 0 0 45 28 18
2019 Not a person with a disability 24 35 26 9 5 0 1 60 14 409
2018 Person with a disability 37 23 22 11 8 0 0 59 19 22
2018 Not a person with a disability 27 33 25 11 4 0 1 60 15 428
2017 Person with a disability 31 31 28 5 5 0 0 62 10 19
2017 Not a person with a disability 22 39 24 10 5 0 0 61 15 473

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 34 14 3 3 0 0 79 7 29
2020 Not a person with a disability 37 35 19 7 2 0 0 72 9 441
2019 Person with a disability 28 27 22 5 17 0 0 56 22 18
2019 Not a person with a disability 29 34 22 8 4 0 1 65 13 406
2018 Person with a disability 40 16 14 20 9 0 0 57 29 22
2018 Not a person with a disability 32 36 18 9 3 0 1 69 12 428
2017 Person with a disability 37 32 21 10 0 0 0 69 10 19
2017 Not a person with a disability 30 38 19 9 3 0 0 69 12 472

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 28 13 9 3 0 0 74 12 30
2020 Not a person with a disability 46 27 15 6 5 1 1 74 11 445
2019 Person with a disability 50 6 17 11 16 0 0 56 27 18
2019 Not a person with a disability 39 31 16 7 5 0 1 71 12 409

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 35 19 12 6 0 0 63 18 30
2020 Not a person with a disability 27 29 26 13 6 0 0 56 18 444

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 42 14 9 7 0 0 70 15 29
2020 Not a person with a disability 30 36 21 10 2 1 0 66 13 443
2019 Person with a disability 29 30 36 0 5 0 0 58 5 17
2019 Not a person with a disability 38 30 20 6 4 0 1 69 11 405
2018 Person with a disability 40 35 10 6 9 0 0 76 15 22
2018 Not a person with a disability 32 33 21 10 3 0 1 66 12 427
2017 Person with a disability 47 15 17 16 0 0 5 66 17 19
2017 Not a person with a disability 29 36 21 11 3 1 0 65 14 473

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 26 13 3 7 0 4 76 10 30
2020 Not a person with a disability 47 32 13 5 1 1 0 80 7 445
2019 Person with a disability 73 11 11 5 0 0 0 84 5 18
2019 Not a person with a disability 64 21 9 3 1 0 2 86 4 403
2018 Person with a disability 68 9 17 6 0 0 0 77 6 21
2018 Not a person with a disability 69 16 7 2 1 0 2 88 4 425
2017 Person with a disability 80 5 0 0 10 0 5 89 11 19
2017 Not a person with a disability 66 22 8 2 0 0 1 89 3 475

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 33 21 9 7 0 0 63 16 29
2020 Not a person with a disability 37 38 18 5 2 0 0 76 7 447

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 24 10 2 10 0 7 76 13 30
2020 Not a person with a disability 75 15 3 1 1 1 3 94 3 444
2019 Person with a disability 61 23 6 5 5 0 0 84 10 18
2019 Not a person with a disability 82 9 2 1 1 0 6 97 1 407
2018 Person with a disability 70 6 19 6 0 0 0 75 6 22
2018 Not a person with a disability 83 9 3 1 0 0 4 96 1 428

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 77 11 6 6 0 0 0 88 6 30
2020 Not a person with a disability 85 7 4 1 1 1 1 94 2 447
2019 Person with a disability 35 11 27 16 11 0 0 46 27 18
2019 Not a person with a disability 80 10 2 1 2 1 4 95 3 409
2018 Person with a disability 70 15 15 0 0 0 0 85 0 22
2018 Not a person with a disability 79 10 4 1 2 0 4 93 3 428
2017 Person with a disability 74 10 11 5 0 0 0 84 5 19
2017 Not a person with a disability 83 10 3 2 0 0 2 95 2 474

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 64 27 4 6 0 0 0 91 6 30
2020 Not a person with a disability 71 18 6 2 1 1 0 90 3 442
2019 Person with a disability 52 16 15 10 6 0 0 69 16 18
2019 Not a person with a disability 56 26 12 2 2 1 2 84 4 408
2018 Person with a disability 41 44 10 0 4 0 0 85 4 22
2018 Not a person with a disability 55 26 11 4 1 0 2 83 6 427
2017 Person with a disability 62 22 16 0 0 0 0 84 0 19
2017 Not a person with a disability 53 33 9 3 2 0 0 86 4 475

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 60 23 13 4 0 0 0 83 4 30
2020 Not a person with a disability 69 16 8 4 2 1 1 86 5 446
2019 Person with a disability 44 17 12 16 11 0 0 61 27 18
2019 Not a person with a disability 60 18 10 6 3 1 1 80 10 406
2018 Person with a disability 39 20 23 9 9 0 0 59 18 22
2018 Not a person with a disability 51 27 11 5 3 0 1 80 9 425
2017 Person with a disability 47 37 11 5 0 0 0 84 5 19
2017 Not a person with a disability 58 26 9 5 2 0 1 85 6 475

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 22 4 0 0 0 24 95 0 30
2020 Not a person with a disability 65 16 6 2 0 1 10 91 2 445
2019 Person with a disability 61 0 11 0 0 0 28 85 0 18
2019 Not a person with a disability 54 22 8 1 1 0 12 87 3 407
2018 Person with a disability 32 16 13 6 4 0 30 68 14 22
2018 Not a person with a disability 51 21 7 2 1 0 17 87 5 423
2017 Person with a disability 58 11 10 5 0 0 16 82 6 19
2017 Not a person with a disability 54 22 9 2 0 0 13 88 2 474

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 62 24 7 3 0 4 0 89 3 30
2020 Not a person with a disability 75 19 3 1 0 0 2 95 1 447
2019 Person with a disability 71 7 11 0 5 0 5 82 6 17
2019 Not a person with a disability 67 20 7 1 1 0 4 92 1 406
2018 Person with a disability 59 27 10 0 4 0 0 85 4 21
2018 Not a person with a disability 62 22 9 3 1 0 4 87 4 425
2017 Person with a disability 42 48 5 0 0 0 5 95 0 19
2017 Not a person with a disability 62 24 8 3 1 0 2 88 4 470

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 66 27 0 7 0 0 0 93 7 30
2020 Not a person with a disability 81 11 3 1 2 1 0 93 3 445
2019 Person with a disability 85 10 0 0 5 0 0 95 5 18
2019 Not a person with a disability 77 13 4 2 1 1 3 93 3 408
2018 Person with a disability 86 4 0 0 10 0 0 90 10 22
2018 Not a person with a disability 82 10 3 1 2 0 2 94 3 427
2017 Person with a disability 73 17 0 0 5 0 5 95 5 19
2017 Not a person with a disability 79 11 4 2 1 1 2 92 3 475

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 41 32 0 4 0 0 65 4 30
2020 Not a person with a disability 45 32 15 6 2 1 0 78 7 447
2019 Person with a disability 50 41 5 4 0 0 0 91 4 18
2019 Not a person with a disability 51 34 8 3 2 0 1 87 5 408
2018 Person with a disability 40 30 15 5 10 0 0 70 15 22
2018 Not a person with a disability 50 27 16 4 1 0 2 78 5 428
2017 Person with a disability 37 26 27 5 5 0 0 63 10 19
2017 Not a person with a disability 52 32 9 5 1 0 1 85 6 474

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 33 51 3 0 0 0 46 3 30
2020 Not a person with a disability 26 43 21 7 2 0 0 69 9 447

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 21 44 15 0 0 0 41 15 30
2020 Not a person with a disability 10 32 42 14 2 0 0 42 16 447
2019 Person with a disability 17 35 27 11 11 0 0 52 21 18
2019 Not a person with a disability 10 37 39 11 3 0 0 48 14 411
2018 Person with a disability 10 28 46 15 0 0 0 38 15 21
2018 Not a person with a disability 11 29 42 14 3 0 0 40 17 429
2017 Person with a disability 16 17 41 11 16 0 0 32 27 19
2017 Not a person with a disability 6 33 42 13 6 0 0 38 19 475

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 20 45 18 6 0 0 23 32 30
2020 Not a person with a disability 8 23 39 23 5 0 0 29 32 445
2019 Person with a disability 16 23 33 24 4 0 0 28 39 18
2019 Not a person with a disability 5 19 42 25 8 0 0 33 24 407
2018 Person with a disability 10 36 36 14 5 0 0 19 45 21
2018 Not a person with a disability 6 19 42 24 8 0 0 32 26 423
2017 Person with a disability 16 15 38 15 16 0 0 31 31 19
2017 Not a person with a disability 6 20 40 26 8 0 0 34 26 473

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 61 33 3 3 0 0 0 94 3 29
2020 Not a person with a disability 59 36 2 2 0 0 0 95 2 446
2019 Person with a disability 23 36 18 11 11 0 0 59 22 17
2019 Not a person with a disability 24 50 15 7 3 2 0 75 10 410
2018 Person with a disability 12 27 35 15 5 5 0 42 21 22
2018 Not a person with a disability 16 40 19 15 5 4 0 59 21 424
2017 Person with a disability 10 37 16 32 5 0 0 47 37 19
2017 Not a person with a disability 13 41 21 15 5 5 0 57 21 471

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 31 3 12 0 4 0 84 13 30
2020 Not a person with a disability 48 35 9 7 1 1 0 83 8 446

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 10 12 26 10 0 4 51 37 30
2020 Not a person with a disability 44 31 10 9 5 1 0 76 14 447

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 22 18 0 6 4 0 75 6 30
2020 Not a person with a disability 57 29 9 2 1 2 0 88 3 445

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 40 13 13 0 4 0 73 14 29
2020 Not a person with a disability 41 35 14 8 2 1 0 76 10 446
2019 Person with a disability 23 16 11 16 28 6 0 41 47 18
2019 Not a person with a disability 20 43 18 13 5 1 0 64 18 410
2018 Person with a disability 21 26 24 14 14 0 0 48 28 22
2018 Not a person with a disability 18 40 22 12 6 3 0 59 18 427
2017 Person with a disability 21 21 21 26 11 0 0 42 37 19
2017 Not a person with a disability 14 44 19 15 7 2 0 59 22 475

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 42 6 9 0 0 0 85 9 30
2020 Not a person with a disability 46 40 9 5 0 0 0 86 5 446

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 25 23 10 2 0 0 65 12 30
2020 Not a person with a disability 40 38 12 8 1 0 0 79 9 444

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 46 11 4 0 0 0 86 4 30
2020 Not a person with a disability 45 39 12 2 0 1 1 86 2 444

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 41 9 0 0 0 4 90 0 30
2020 Not a person with a disability 54 36 6 2 0 0 1 91 3 445

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 69 22 3 2 0 3 0 94 3 30
2020 Not a person with a disability 78 17 1 1 0 2 0 98 1 444

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 70 22 6 2 0 0 0 92 2 30
2020 Not a person with a disability 68 28 3 1 0 0 0 97 1 444

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 19 14 6 11 0 0 69 17 30
2020 Not a person with a disability 57 30 6 5 1 1 0 88 6 446

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 66 22 3 9 0 0 0 88 9 30
2020 Not a person with a disability 69 25 4 2 0 0 0 94 2 447
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 26 74 30
2020 Not a person with a disability 8 92 443

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 53 47 30
2020 Not a person with a disability 12 88 443
2019 Person with a disability 58 42 18
2019 Not a person with a disability 13 87 411
2017 Person with a disability 61 39 19
2017 Not a person with a disability 11 89 475
2014 Person with a disability 58 42 10
2014 Not a person with a disability 10 90 475

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 100 0 16
2020 Not a person with a disability 28 72 51

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 80 20 16
2020 Not a person with a disability 92 8 51
2019 Person with a disability 91 9 11
2019 Not a person with a disability 89 11 51
2017 Person with a disability 92 8 12
2017 Not a person with a disability 81 19 52
2014 Not a person with a disability 75 25 46

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 30 6 9 8 0 0 77 18 13
2020 Not a person with a disability 66 28 2 2 0 0 2 95 2 47
2019 Person with a disability 48 31 0 22 0 0 0 78 22 10
2019 Not a person with a disability 39 36 12 13 0 0 0 75 13 45
2017 Person with a disability 55 19 17 9 0 0 0 74 9 11
2017 Not a person with a disability 41 42 7 7 3 0 0 83 10 42
2014 Not a person with a disability 61 27 9 0 2 0 0 88 2 39

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 13 13 14 4 0 0 70 17 30
2020 Not a person with a disability 54 30 6 5 1 2 3 88 6 444
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 68 17 7 90 10 30
2020 Not a person with a disability 8 72 19 2 90 10 447

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 6 4 19 10 0 7 65 31 30
2020 Not a person with a disability 57 12 6 4 2 1 18 85 7 447
2019 Person with a disability 57 10 10 0 16 0 6 72 17 18
2019 Not a person with a disability 57 15 9 5 5 0 9 79 11 405
2018 Person with a disability 56 15 9 14 0 0 6 76 15 21
2018 Not a person with a disability 61 11 8 5 4 1 10 81 10 428
Date modified: