2020 Public Service Employee Survey Results for Office of the Auditor General of Canada by Question 116. Are you an Indigenous person?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Indigenous 85 15 0 0 0 0 0 100 0 13
2017 Non-Indigenous 79 18 2 1 0 0 0 97 2 477

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 45 55 0 0 0 0 0 100 0 10
2019 Non-Indigenous 56 34 4 4 2 0 0 90 6 416
2017 Indigenous 70 22 0 8 0 0 0 92 8 13
2017 Non-Indigenous 56 32 5 6 1 0 0 87 7 478

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 69 20 11 0 0 0 0 89 0 10
2019 Non-Indigenous 33 45 10 10 2 0 0 78 12 414
2018 Indigenous 56 22 12 0 10 0 0 78 10 10
2018 Non-Indigenous 36 49 5 7 2 0 0 85 9 443
2017 Indigenous 46 22 8 24 0 0 0 68 24 13
2017 Non-Indigenous 40 42 6 10 3 0 0 81 13 478

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 67 33 0 0 0 0 0 100 0 10
2019 Non-Indigenous 57 32 5 4 2 0 0 89 6 413
2017 Indigenous 62 21 8 8 0 0 0 83 8 13
2017 Non-Indigenous 61 30 5 3 1 0 0 91 4 478

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Indigenous 70 30 0 0 0 0 0 100 0 10
2018 Non-Indigenous 44 38 7 7 3 0 0 82 11 441
2017 Indigenous 61 30 8 0 0 0 0 92 0 13
2017 Non-Indigenous 43 35 7 9 6 0 0 78 15 478

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 35 55 10 0 0 0 0 90 0 10
2019 Non-Indigenous 41 40 10 6 3 0 0 81 9 416
2018 Indigenous 49 29 12 10 0 0 0 78 10 10
2018 Non-Indigenous 41 42 9 5 3 0 0 83 8 440
2017 Indigenous 36 47 8 8 0 0 0 83 8 13
2017 Non-Indigenous 41 43 8 5 3 0 0 84 7 477

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 59 10 11 10 11 0 0 69 20 10
2019 Non-Indigenous 28 44 13 10 5 0 0 72 15 416
2018 Indigenous 17 30 22 22 9 0 0 48 31 10
2018 Non-Indigenous 28 42 16 9 4 0 0 71 13 443
2017 Indigenous 22 70 0 0 8 0 0 92 8 13
2017 Non-Indigenous 32 37 17 10 3 0 0 70 14 477

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 49 20 11 20 0 0 0 69 20 10
2019 Non-Indigenous 30 48 10 9 2 0 0 78 11 414
2018 Indigenous 19 59 22 0 0 0 0 78 0 10
2018 Non-Indigenous 35 45 11 7 2 0 0 80 9 443
2017 Indigenous 21 54 25 0 0 0 0 75 0 13
2017 Non-Indigenous 36 47 10 6 2 0 0 82 8 477

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 49 20 10 21 0 0 0 69 21 10
2019 Non-Indigenous 54 37 5 4 1 0 0 90 5 415
2018 Indigenous 56 31 0 13 0 0 0 87 13 10
2018 Non-Indigenous 58 35 4 2 1 0 0 94 2 443
2017 Indigenous 44 39 8 0 8 0 0 83 8 13
2017 Non-Indigenous 55 36 5 3 1 0 0 91 4 477

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 37 42 0 21 0 0 0 79 21 10
2019 Non-Indigenous 36 39 12 8 5 0 0 75 13 415
2018 Indigenous 36 20 35 0 9 0 0 56 9 10
2018 Non-Indigenous 33 45 12 8 2 0 0 78 10 443
2017 Indigenous 29 46 8 17 0 0 0 75 17 13
2017 Non-Indigenous 38 38 12 8 4 0 0 76 12 475

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 37 54 10 0 0 0 0 90 0 10
2019 Non-Indigenous 49 37 10 2 2 0 0 86 4 413
2018 Indigenous 56 44 0 0 0 0 0 100 0 10
2018 Non-Indigenous 52 35 9 3 1 0 0 88 4 439
2017 Indigenous 68 24 8 0 0 0 0 92 0 13
2017 Non-Indigenous 53 36 6 3 1 0 0 90 4 477

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 24 45 11 20 0 0 0 69 20 10
2019 Non-Indigenous 37 40 10 8 4 0 0 78 12 410
2018 Indigenous 36 39 13 12 0 0 0 75 12 10
2018 Non-Indigenous 36 42 12 8 2 0 0 79 10 443
2017 Indigenous 22 54 8 16 0 0 0 76 16 13
2017 Non-Indigenous 42 38 9 8 3 0 0 81 11 477

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 37 43 11 0 10 0 0 80 10 10
2019 Non-Indigenous 42 35 11 8 4 0 0 77 12 416
2018 Indigenous 27 42 12 10 9 0 0 69 19 10
2018 Non-Indigenous 36 41 13 6 3 0 0 78 10 440
2017 Indigenous 32 53 0 16 0 0 0 84 16 13
2017 Non-Indigenous 40 37 11 7 4 0 0 78 11 476

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 24 55 20 0 0 0 0 80 0 10
2019 Non-Indigenous 37 44 11 6 3 0 0 81 9 412
2018 Indigenous 48 33 0 19 0 0 0 81 19 10
2018 Non-Indigenous 37 42 12 7 2 0 0 79 9 443
2017 Indigenous 53 24 17 0 7 0 0 76 7 13
2017 Non-Indigenous 41 41 10 6 2 0 1 82 8 477

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 24 66 10 0 0 0 0 90 0 10
2019 Non-Indigenous 43 41 10 4 2 0 0 84 6 415
2018 Indigenous 45 45 10 0 0 0 0 90 0 10
2018 Non-Indigenous 44 39 9 5 2 0 0 84 7 444
2017 Indigenous 46 54 0 0 0 0 0 100 0 13
2017 Non-Indigenous 44 41 8 5 2 0 0 85 7 476

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 26 63 11 0 0 0 0 89 0 10
2019 Non-Indigenous 31 36 19 9 4 0 0 67 13 413
2018 Indigenous 9 59 32 0 0 0 0 68 0 10
2018 Non-Indigenous 27 39 21 10 3 0 0 66 13 444
2017 Indigenous 22 48 29 0 0 0 0 71 0 13
2017 Non-Indigenous 25 40 21 12 3 0 0 65 15 478

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 10 27 11 45 0 0 8 48 40 10
2019 Non-Indigenous 8 23 31 28 9 1 0 37 32 413
2018 Indigenous 0 31 22 17 30 0 0 48 31 10
2018 Non-Indigenous 6 20 39 25 9 0 0 35 26 443
2017 Indigenous 17 8 22 37 7 0 8 48 27 13
2017 Non-Indigenous 6 19 38 24 11 0 3 35 26 477

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 10 27 55 0 0 0 8 0 40 10
2019 Non-Indigenous 8 18 29 26 17 0 1 44 26 413
2018 Indigenous 0 10 33 29 27 0 0 56 10 10
2018 Non-Indigenous 3 15 24 36 20 1 2 57 18 440
2017 Indigenous 0 0 38 32 30 0 0 62 0 13
2017 Non-Indigenous 4 9 22 34 27 1 4 64 13 477

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 0 11 31 29 10 12 8 48 13 10
2019 Non-Indigenous 9 15 36 25 12 2 1 38 25 415
2018 Indigenous 12 9 41 10 29 0 0 39 20 10
2018 Non-Indigenous 8 18 34 25 13 1 1 39 26 440
2017 Indigenous 17 0 37 31 8 0 7 42 18 13
2017 Non-Indigenous 9 21 33 22 12 0 2 35 32 476

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 0 20 31 26 23 0 0 49 20 10
2019 Non-Indigenous 4 14 38 32 11 1 0 43 18 415
2018 Indigenous 0 22 33 26 19 0 0 45 22 10
2018 Non-Indigenous 6 15 39 30 9 1 0 39 21 441
2017 Indigenous 0 17 46 23 7 0 8 32 18 13
2017 Non-Indigenous 8 12 38 28 12 0 1 41 20 475

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 0 8 44 28 0 12 8 35 10 10
2019 Non-Indigenous 15 21 33 17 12 1 1 29 37 415
2017 Indigenous 0 32 30 31 7 0 0 38 32 13
2017 Non-Indigenous 17 23 31 17 9 1 3 27 41 477

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 11 21 50 11 0 0 8 12 34 10
2019 Non-Indigenous 14 23 30 19 12 3 0 32 38 411
2018 Indigenous 23 0 42 26 9 0 0 35 23 10
2018 Non-Indigenous 11 23 31 22 10 1 2 33 35 442
2017 Indigenous 0 0 46 39 15 0 0 54 0 13
2017 Non-Indigenous 8 17 30 22 16 4 3 40 28 477

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Indigenous 0 42 17 12 29 0 0 41 42 10
2018 Non-Indigenous 10 19 40 22 9 1 0 31 29 442
2017 Indigenous 0 17 46 22 15 0 0 38 17 13
2017 Non-Indigenous 10 16 40 21 9 2 2 31 27 476

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 11 32 20 29 0 0 8 31 47 10
2019 Non-Indigenous 10 20 38 22 11 0 0 33 29 413
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 39 42 9 0 0 11 0 90 0 10
2019 Non-Indigenous 32 30 12 10 4 7 5 71 16 413
2018 Indigenous 9 41 34 9 0 0 9 54 9 10
2018 Non-Indigenous 23 37 15 12 4 7 3 66 17 444
2017 Indigenous 15 54 8 8 0 7 7 81 10 13
2017 Non-Indigenous 29 36 12 11 5 4 4 71 17 477

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 70 30 0 0 0 0 0 100 0 10
2019 Non-Indigenous 51 31 6 7 3 1 0 83 10 416
2018 Indigenous 48 33 0 19 0 0 0 81 19 10
2018 Non-Indigenous 49 34 10 4 3 1 0 83 7 443
2017 Indigenous 59 32 0 8 0 0 0 92 8 13
2017 Non-Indigenous 51 34 7 6 3 0 0 85 9 478

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Indigenous 38 62 0 0 0 0 0 100 0 10
2018 Non-Indigenous 60 31 4 3 1 0 0 91 4 443
2017 Indigenous 67 25 0 8 0 0 0 92 8 13
2017 Non-Indigenous 54 38 3 4 1 0 0 92 5 477

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 59 41 0 0 0 0 0 100 0 10
2019 Non-Indigenous 48 38 8 3 2 0 0 86 6 415
2018 Indigenous 38 27 25 10 0 0 0 65 10 10
2018 Non-Indigenous 46 42 7 4 1 1 0 88 5 442
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 59 20 20 0 0 0 0 80 0 10
2019 Non-Indigenous 50 30 9 3 4 1 4 83 7 416

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 37 31 32 0 0 0 0 68 0 10
2019 Non-Indigenous 37 38 10 9 4 1 1 76 13 413
2018 Indigenous 39 30 12 19 0 0 0 69 19 10
2018 Non-Indigenous 41 39 9 8 2 1 1 81 10 441
2017 Indigenous 22 78 0 0 0 0 0 100 0 13
2017 Non-Indigenous 43 39 9 7 2 0 0 82 9 477

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 49 41 11 0 0 0 0 89 0 10
2019 Non-Indigenous 50 32 8 7 3 1 0 82 9 412
2018 Indigenous 46 35 0 19 0 0 0 81 19 10
2018 Non-Indigenous 48 35 6 8 2 0 0 84 10 437
2017 Indigenous 60 24 8 8 0 0 0 83 8 13
2017 Non-Indigenous 46 37 5 8 3 0 0 84 11 478

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 57 22 11 0 0 11 0 88 0 10
2019 Non-Indigenous 51 32 9 5 3 0 0 83 8 416
2018 Indigenous 48 22 12 10 9 0 0 69 19 10
2018 Non-Indigenous 50 31 9 5 4 0 0 82 9 442
2017 Indigenous 75 17 0 8 0 0 0 92 8 13
2017 Non-Indigenous 53 30 8 7 3 0 0 82 10 476
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 59 20 0 20 0 0 0 80 20 10
2019 Non-Indigenous 45 34 10 5 4 3 0 81 9 415
2018 Indigenous 48 35 0 0 9 9 0 91 9 10
2018 Non-Indigenous 40 39 7 7 4 2 0 81 11 444
2017 Indigenous 43 32 8 17 0 0 0 75 17 13
2017 Non-Indigenous 42 35 9 9 3 2 0 79 12 476

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 51 20 9 10 11 0 0 71 20 10
2019 Non-Indigenous 29 36 14 14 7 0 0 65 21 415
2018 Indigenous 48 20 13 10 9 0 0 68 19 10
2018 Non-Indigenous 33 34 14 12 7 1 0 67 19 443
2017 Indigenous 50 25 8 17 0 0 0 75 17 13
2017 Non-Indigenous 31 38 14 12 5 1 0 69 17 478

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 28 43 11 10 9 0 0 71 18 10
2019 Non-Indigenous 16 37 17 16 11 2 0 54 28 414
2018 Indigenous 39 20 32 9 0 0 0 59 9 10
2018 Non-Indigenous 19 37 17 15 10 2 0 57 25 443
2017 Indigenous 14 61 17 8 0 0 0 75 8 13
2017 Non-Indigenous 19 34 19 18 7 3 0 55 25 476

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 28 32 0 29 11 0 0 60 40 10
2019 Non-Indigenous 17 36 18 17 11 2 0 54 28 415
2018 Indigenous 10 38 35 0 9 9 0 52 9 10
2018 Non-Indigenous 17 40 17 16 9 1 0 58 25 444
2017 Indigenous 15 39 15 30 0 0 0 54 30 13
2017 Non-Indigenous 20 42 15 14 8 2 0 63 22 478

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 27 63 10 0 0 0 0 90 0 10
2019 Non-Indigenous 58 28 9 1 2 1 1 88 3 415
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 51 29 0 10 11 0 0 80 20 10
2019 Non-Indigenous 27 44 14 9 5 0 0 71 15 415
2018 Indigenous 36 32 23 9 0 0 0 68 9 10
2018 Non-Indigenous 36 42 12 7 2 1 0 79 10 437
2017 Indigenous 14 54 25 0 7 0 0 68 7 13
2017 Non-Indigenous 32 45 13 7 2 1 0 78 9 477

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 16 45 20 19 0 0 0 60 19 10
2019 Non-Indigenous 15 34 18 21 12 1 0 49 33 414

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 37 32 0 20 11 0 0 69 31 10
2019 Non-Indigenous 45 38 7 7 2 1 1 84 9 415
2018 Indigenous 48 31 0 22 0 0 0 78 22 10
2018 Non-Indigenous 53 34 7 4 1 1 1 88 5 438
2017 Indigenous 35 49 8 8 0 0 0 83 8 13
2017 Non-Indigenous 51 34 7 4 1 2 0 87 5 476

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 69 0 11 20 0 0 0 69 20 10
2019 Non-Indigenous 46 37 10 4 2 1 0 83 7 412
2018 Indigenous 48 31 9 13 0 0 0 78 13 10
2018 Non-Indigenous 52 33 9 4 1 0 0 85 5 436

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 37 0 42 11 11 0 0 37 21 10
2019 Non-Indigenous 22 30 14 12 8 11 3 61 23 415
2018 Indigenous 30 20 41 0 9 0 0 51 9 10
2018 Non-Indigenous 30 25 15 12 6 9 3 62 21 438
2017 Indigenous 0 45 24 17 8 7 0 48 27 13
2017 Non-Indigenous 21 25 16 12 9 14 3 56 25 477

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 49 31 0 20 0 0 0 80 20 10
2019 Non-Indigenous 28 37 14 14 6 1 0 66 20 414
2018 Indigenous 17 61 0 13 9 0 0 78 22 10
2018 Non-Indigenous 29 41 13 11 5 1 0 71 16 437
2017 Indigenous 29 54 0 8 8 0 0 83 17 13
2017 Non-Indigenous 37 40 11 8 3 1 0 78 11 475

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 28 22 19 11 20 0 0 50 31 10
2019 Non-Indigenous 28 28 13 17 12 1 2 57 30 416
2018 Indigenous 30 17 25 19 9 0 0 48 28 10
2018 Non-Indigenous 25 32 14 11 12 2 3 61 24 436
2017 Indigenous 21 16 17 30 17 0 0 36 47 13
2017 Non-Indigenous 27 32 14 13 10 2 2 61 24 477

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 47 40 0 0 0 0 12 100 0 10
2019 Non-Indigenous 53 26 11 4 4 0 2 80 8 414

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 34 44 10 0 0 0 12 89 0 10
2019 Non-Indigenous 54 23 13 5 2 1 3 80 7 413

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 88 0 0 0 0 0 12 100 0 10
2019 Non-Indigenous 84 4 1 0 1 1 8 97 1 413

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 24 55 11 10 0 0 0 80 10 10
2019 Non-Indigenous 22 53 11 9 3 3 0 77 12 416
2018 Indigenous 19 46 25 10 0 0 0 65 10 10
2018 Non-Indigenous 26 45 16 7 3 3 0 74 10 436
2017 Indigenous 29 54 8 8 0 0 0 83 8 13
2017 Non-Indigenous 28 42 17 9 3 2 0 71 12 477

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 24 66 0 10 0 0 0 90 10 10
2019 Non-Indigenous 39 40 11 6 3 1 0 80 9 413
2018 Indigenous 48 42 0 10 0 0 0 90 10 10
2018 Non-Indigenous 46 42 6 4 2 1 0 88 5 440
2017 Indigenous 37 63 0 0 0 0 0 100 0 13
2017 Non-Indigenous 41 42 9 5 2 2 0 84 6 476

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Indigenous 36 41 13 0 10 0 0 77 10 10
2018 Non-Indigenous 47 37 11 2 1 2 0 86 3 441
2017 Indigenous 46 47 0 7 0 0 0 93 7 13
2017 Non-Indigenous 45 39 10 2 1 2 0 86 3 476

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 46 43 0 11 0 0 0 89 11 10
2019 Non-Indigenous 60 30 6 3 1 0 0 90 4 413
2018 Indigenous 48 33 19 0 0 0 0 81 0 10
2018 Non-Indigenous 58 34 5 2 1 0 0 92 3 441
2017 Indigenous 51 49 0 0 0 0 0 100 0 13
2017 Non-Indigenous 56 34 6 3 1 0 0 89 4 475

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 37 32 20 11 0 0 0 69 11 10
2019 Non-Indigenous 44 30 14 8 4 0 0 75 11 414
2018 Indigenous 36 45 10 9 0 0 0 81 9 10
2018 Non-Indigenous 46 34 11 6 3 1 0 81 9 440
2017 Indigenous 28 64 8 0 0 0 0 92 0 13
2017 Non-Indigenous 43 34 13 6 4 0 0 78 9 477

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 49 20 20 11 0 0 0 69 11 10
2019 Non-Indigenous 43 32 12 8 5 0 0 75 13 413
2018 Indigenous 36 45 10 9 0 0 0 81 9 10
2018 Non-Indigenous 43 38 10 6 3 0 0 81 9 439
2017 Indigenous 28 64 8 0 0 0 0 92 0 13
2017 Non-Indigenous 39 40 10 6 4 0 0 79 10 478

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 46 22 21 11 0 0 0 68 11 10
2019 Non-Indigenous 38 29 15 9 7 2 0 69 16 415
2018 Indigenous 45 12 25 19 0 0 0 56 19 10
2018 Non-Indigenous 40 26 20 8 5 1 0 67 13 440
2017 Indigenous 29 16 39 17 0 0 0 45 17 13
2017 Non-Indigenous 39 26 18 9 5 3 1 67 14 478
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Indigenous 43 16 42 10
2019 Non-Indigenous 19 44 37 415
2018 Indigenous 20 42 38 10
2018 Non-Indigenous 15 47 37 443
2017 Indigenous 8 60 32 13
2017 Non-Indigenous 18 47 35 477

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Non-Indigenous 17 14 49 14 0 6 83
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 0 100 10
2019 Non-Indigenous 8 92 415

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 62 38 32

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 49 51 32

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 0 100 32

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 0 100 32

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 32 68 32

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 29 71 32

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 25 75 32

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 36 64 32

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 15 85 32

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 50 50 32

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 22 78 32

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 0 100 32

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 0 100 32

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 34 66 32

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 46 54 32

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 17 83 32

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 15 85 32

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 0 100 32

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 32 68 32

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 0 100 32

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 0 100 32

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 15 85 32

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 0 100 32

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 32 68 32

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 50 50 32

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 0 100 32

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 54 46 32

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 0 100 32

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Non-Indigenous 15 85 32

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 20 0 11 11 11 38 10 39 41 10
2019 Non-Indigenous 19 15 14 6 3 34 9 59 16 416
2018 Indigenous 27 0 0 0 22 39 12 56 44 10
2018 Non-Indigenous 21 15 14 5 3 33 9 62 14 444
2017 Indigenous 7 15 8 8 8 53 0 47 35 13
2017 Non-Indigenous 18 16 16 3 2 34 11 62 8 476

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 58 11 11 10 11 0 0 69 20 10
2019 Non-Indigenous 40 32 11 5 1 10 1 81 7 416
2018 Indigenous 36 20 13 10 9 12 0 64 21 10
2018 Non-Indigenous 39 33 16 5 1 6 0 77 6 444
2017 Indigenous 43 33 8 8 0 7 0 82 9 13
2017 Non-Indigenous 37 36 12 3 1 10 1 83 4 477
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 29 11 11 0 10 31 10 66 16 10
2019 Non-Indigenous 20 12 15 2 1 42 8 65 6 416
2018 Indigenous 19 0 13 0 0 56 12 59 0 10
2018 Non-Indigenous 22 13 16 0 1 38 11 67 3 442
2017 Indigenous 7 17 17 8 0 52 0 49 17 13
2017 Non-Indigenous 20 14 14 1 1 39 12 68 3 478

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 58 21 0 0 10 11 0 89 11 10
2019 Non-Indigenous 40 32 12 2 1 12 2 83 3 414
2018 Indigenous 45 20 13 0 10 12 0 74 12 10
2018 Non-Indigenous 39 35 15 2 0 8 1 82 2 444
2017 Indigenous 44 32 17 0 0 7 0 82 0 13
2017 Non-Indigenous 37 35 11 1 0 13 2 85 2 477
Top of page

Stress and Well-Being

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 40 0 29 9 22 0 0 40 30 10
2019 Non-Indigenous 51 30 9 4 5 0 1 82 9 413
2018 Indigenous 48 17 25 0 10 0 0 65 10 10
2018 Non-Indigenous 43 31 15 6 4 0 0 75 10 440
2017 Indigenous 42 42 16 0 0 0 0 84 0 12
2017 Non-Indigenous 48 29 14 3 3 1 1 79 7 476

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 20 38 30 12 0 0 0 58 12 10
2019 Non-Indigenous 13 29 30 16 12 0 1 42 28 413
2018 Indigenous 9 45 0 47 0 0 0 53 47 10
2018 Non-Indigenous 10 23 32 22 13 0 0 33 35 440
2017 Indigenous 17 22 61 0 0 0 0 39 0 13
2017 Non-Indigenous 10 21 33 19 18 0 0 31 36 477

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 20 55 24 0 0 0 0 76 0 10
2019 Non-Indigenous 19 36 23 14 7 0 1 55 22 414
2017 Indigenous 46 15 24 15 0 0 0 61 15 13
2017 Non-Indigenous 14 30 32 16 8 0 0 44 24 475

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 10 47 43 0 0 0 0 57 0 10
2019 Non-Indigenous 15 25 29 15 14 0 1 41 30 413
2018 Indigenous 0 38 27 12 23 0 0 38 35 10
2018 Non-Indigenous 11 28 24 20 16 0 0 40 36 438
2017 Indigenous 8 22 49 7 14 0 0 30 21 13
2017 Non-Indigenous 13 25 26 20 14 0 1 39 35 478

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 59 21 20 0 0 0 0 80 0 10
2019 Non-Indigenous 36 30 19 8 6 0 1 67 14 414
2018 Indigenous 38 41 22 0 0 0 0 78 0 10
2018 Non-Indigenous 29 29 24 10 7 0 0 58 17 441
2017 Indigenous 32 53 7 8 0 0 0 85 8 13
2017 Non-Indigenous 27 29 21 12 10 0 1 56 23 477

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 27 40 32 0 0 0 0 68 0 10
2019 Non-Indigenous 30 27 22 12 8 0 1 58 20 415
2018 Indigenous 43 44 13 0 0 0 0 87 0 10
2018 Non-Indigenous 27 22 27 13 10 0 0 50 23 437
2017 Indigenous 39 21 15 25 0 0 0 60 25 13
2017 Non-Indigenous 25 28 23 15 9 0 0 54 23 476

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Indigenous 36 54 0 10 0 0 0 90 10 10
2018 Non-Indigenous 32 35 21 6 4 1 1 68 11 443
2017 Indigenous 14 38 25 24 0 0 0 52 24 13
2017 Non-Indigenous 33 36 20 8 4 0 0 69 11 476

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 28 27 35 10 0 0 0 55 10 10
2019 Non-Indigenous 24 34 26 9 6 0 1 59 15 414
2018 Indigenous 39 33 28 0 0 0 0 72 0 10
2018 Non-Indigenous 27 32 25 11 4 0 1 60 15 443
2017 Indigenous 29 38 33 0 0 0 0 67 0 13
2017 Non-Indigenous 22 39 24 10 5 0 0 61 15 476

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 26 12 54 0 9 0 0 38 9 10
2019 Non-Indigenous 29 35 22 9 5 0 1 65 13 411
2018 Indigenous 56 32 12 0 0 0 0 88 0 10
2018 Non-Indigenous 33 35 18 10 3 0 1 68 13 443
2017 Indigenous 29 38 33 0 0 0 0 67 0 13
2017 Non-Indigenous 30 38 19 9 3 0 0 69 12 475

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 45 24 11 10 11 0 0 69 20 10
2019 Non-Indigenous 39 30 17 7 6 0 1 70 13 414

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2018 Indigenous 45 33 12 0 10 0 0 78 10 10
2018 Non-Indigenous 32 34 21 10 3 0 1 66 13 442
2017 Indigenous 30 22 31 17 0 0 0 53 17 13
2017 Non-Indigenous 30 35 20 11 3 1 0 66 14 476

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 55 32 12 0 0 0 0 88 0 10
2019 Non-Indigenous 64 20 9 3 1 0 2 87 4 409
2018 Indigenous 65 0 25 0 10 0 0 65 10 10
2018 Non-Indigenous 70 16 8 3 1 0 2 88 4 439
2017 Indigenous 72 21 0 7 0 0 0 93 7 13
2017 Non-Indigenous 66 22 8 2 1 0 1 89 3 478

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 88 0 12 0 0 0 0 88 0 10
2019 Non-Indigenous 81 10 2 1 1 0 6 96 2 412
2018 Indigenous 77 0 23 0 0 0 0 77 0 10
2018 Non-Indigenous 83 9 3 1 0 0 4 95 1 443

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 69 11 11 10 0 0 0 80 10 10
2019 Non-Indigenous 78 10 3 1 2 1 4 93 4 414
2018 Indigenous 68 13 19 0 0 0 0 81 0 10
2018 Non-Indigenous 79 10 4 1 2 0 4 93 3 443
2017 Indigenous 68 16 17 0 0 0 0 83 0 13
2017 Non-Indigenous 83 9 3 2 0 0 2 95 2 477

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 82 9 10 0 0 0 0 90 0 10
2019 Non-Indigenous 55 26 12 2 2 1 2 83 5 413
2018 Indigenous 68 22 0 10 0 0 0 90 10 10
2018 Non-Indigenous 54 27 12 4 1 0 2 83 5 442
2017 Indigenous 60 24 8 0 8 0 0 83 8 13
2017 Non-Indigenous 53 33 9 3 1 0 0 86 4 478

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 58 31 0 11 0 0 0 89 11 10
2019 Non-Indigenous 59 18 11 7 4 1 1 79 11 411
2018 Indigenous 59 22 19 0 0 0 0 81 0 10
2018 Non-Indigenous 51 27 12 6 3 0 1 79 9 440
2017 Indigenous 52 32 17 0 0 0 0 83 0 13
2017 Non-Indigenous 58 26 9 5 2 0 1 85 6 478

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 82 0 9 0 0 0 10 91 0 10
2019 Non-Indigenous 54 22 8 1 1 0 13 88 3 412
2018 Indigenous 72 9 9 0 0 0 10 90 0 10
2018 Non-Indigenous 49 21 7 3 1 0 18 86 5 438
2017 Indigenous 53 24 0 0 0 0 24 100 0 13
2017 Non-Indigenous 54 21 9 2 0 0 13 87 2 477

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Indigenous 68 24 0 0 0 0 8 100 0 13
2017 Non-Indigenous 61 25 8 3 1 0 2 88 4 473

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 80 10 11 0 0 0 0 89 0 10
2019 Non-Indigenous 78 12 3 2 1 1 3 94 3 413
2018 Indigenous 87 13 0 0 0 0 0 100 0 10
2018 Non-Indigenous 82 11 3 1 2 0 2 94 3 442
2017 Indigenous 67 8 0 8 8 8 0 82 18 13
2017 Non-Indigenous 79 11 4 2 1 0 2 93 3 478

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 57 23 0 11 10 0 0 80 20 10
2019 Non-Indigenous 51 35 9 3 1 0 1 87 4 413
2018 Indigenous 45 42 13 0 0 0 0 87 0 10
2018 Non-Indigenous 50 27 16 4 1 0 2 78 6 443
2017 Indigenous 29 24 24 24 0 0 0 53 24 13
2017 Non-Indigenous 53 31 10 4 1 0 1 85 5 478

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 8 70 22 0 0 0 0 78 0 10
2019 Non-Indigenous 11 36 39 11 3 0 0 47 14 416
2018 Indigenous 36 22 32 10 0 0 0 58 10 10
2018 Non-Indigenous 10 29 43 15 3 0 0 39 18 444
2017 Indigenous 15 15 53 17 0 0 0 30 17 13
2017 Non-Indigenous 6 33 42 13 6 0 0 38 20 478

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 0 11 61 8 20 0 0 28 11 10
2019 Non-Indigenous 6 19 41 25 8 0 0 33 26 412
2018 Indigenous 0 20 42 29 9 0 0 38 20 10
2018 Non-Indigenous 7 20 42 23 8 0 0 31 27 437
2017 Indigenous 8 7 55 21 8 0 0 29 15 13
2017 Non-Indigenous 6 20 39 26 9 0 0 34 26 476

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 46 44 0 0 10 0 0 90 10 10
2019 Non-Indigenous 23 49 15 7 3 2 0 74 11 414
2017 Indigenous 0 46 24 31 0 0 0 46 31 13
2017 Non-Indigenous 13 40 21 15 6 5 0 56 22 475

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 38 0 31 20 11 0 0 38 31 10
2019 Non-Indigenous 20 43 17 13 6 1 0 64 19 415
2017 Indigenous 7 22 48 14 8 0 0 29 22 13
2017 Non-Indigenous 14 44 18 15 7 2 0 59 22 478
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indigenous 30 70 10
2019 Non-Indigenous 15 85 416
2017 Non-Indigenous 13 87 478

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-Indigenous 83 17 61

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Non-Indigenous 46 35 9 8 2 0 0 81 10 51
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Compensation

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Indigenous 36 24 11 0 29 0 0 60 29 10
2019 Non-Indigenous 57 15 9 5 5 0 9 79 11 410
2018 Indigenous 52 0 9 19 9 12 0 59 31 10
2018 Non-Indigenous 61 12 8 6 3 1 10 81 10 442
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