2020 Public Service Employee Survey Results for Office of the Auditor General of Canada by Question 112. In which province or territory do you work?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	40	49	3	7	2	89	8	407
2020	Ontario (excluding National Capital Region)	54	35	5	6	0	89	6	15
2020	Quebec (excluding National Capital Region)	30	39	5	25	0	70	25	20
2020	British Columbia	43	50	8	0	0	92	0	14

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	81	14	2	1	1	0	95	2	407
2020	Ontario (excluding National Capital Region)	80	14	0	6	0	0	94	6	15
2020	Quebec (excluding National Capital Region)	63	21	0	16	0	0	84	16	20
2020	British Columbia	71	29	0	0	0	0	100	0	14
2017	National Capital Region	80	17	1	1	0	1	97	2	440
2017	Quebec (excluding National Capital Region)	60	34	6	0	0	0	94	0	17
2017	British Columbia	86	8	0	6	0	0	94	6	15
2014	National Capital Region	82	16	1	0	0	0	98	1	422
2014	Ontario (excluding National Capital Region)	75	17	9	0	0	0	91	0	12
2014	Quebec (excluding National Capital Region)	32	68	0	0	0	0	100	0	16
2014	British Columbia	87	13	0	0	0	0	100	0	17
2014	Alberta	100	0	0	0	0	0	100	0	11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	33	51	8	6	1	85	7	405
2020	Ontario (excluding National Capital Region)	27	41	12	20	0	68	20	15
2020	Quebec (excluding National Capital Region)	34	39	16	11	0	73	11	20
2020	British Columbia	28	50	8	15	0	77	15	14
2019	National Capital Region	54	35	4	4	2	89	7	380
2019	Quebec (excluding National Capital Region)	66	25	8	0	0	92	0	13
2019	British Columbia	45	45	10	0	0	90	0	11
2017	National Capital Region	58	29	5	6	1	87	8	441
2017	Quebec (excluding National Capital Region)	47	53	0	0	0	100	0	17
2017	British Columbia	39	54	7	0	0	93	0	15
2014	National Capital Region	61	29	4	4	1	90	6	422
2014	Ontario (excluding National Capital Region)	49	34	0	17	0	83	17	12
2014	Quebec (excluding National Capital Region)	44	43	6	6	0	88	6	16
2014	British Columbia	69	22	0	9	0	91	9	17
2014	Alberta	77	16	0	8	0	92	8	11

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	38	42	9	10	1	80	11	405
2020	Ontario (excluding National Capital Region)	47	28	12	14	0	74	14	15
2020	Quebec (excluding National Capital Region)	36	32	21	5	5	68	11	20
2020	British Columbia	40	37	15	8	0	77	8	14
2019	National Capital Region	34	43	10	11	2	77	13	378
2019	Quebec (excluding National Capital Region)	36	56	8	0	0	92	0	13
2019	British Columbia	20	51	10	10	10	71	20	11
2018	National Capital Region	38	47	5	8	2	85	10	403
2018	Ontario (excluding National Capital Region)	17	62	13	8	0	79	8	10
2018	Quebec (excluding National Capital Region)	37	50	7	7	0	87	7	16
2018	British Columbia	36	56	8	0	0	92	0	13
2017	National Capital Region	41	40	5	10	3	81	13	441
2017	Quebec (excluding National Capital Region)	43	34	11	11	0	77	11	17
2017	British Columbia	26	61	6	6	0	87	6	15
2014	National Capital Region	35	39	11	11	4	74	15	422
2014	Ontario (excluding National Capital Region)	8	59	0	25	9	67	33	12
2014	Quebec (excluding National Capital Region)	25	75	0	0	0	100	0	16
2014	British Columbia	22	57	4	13	4	78	17	17
2014	Alberta	46	39	8	8	0	85	8	11

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	51	36	6	6	0	1	87	7	404
2020	Ontario (excluding National Capital Region)	54	28	12	6	0	0	82	6	15
2020	Quebec (excluding National Capital Region)	43	30	10	16	0	0	74	16	20
2020	British Columbia	28	57	15	0	0	0	85	0	14
2019	National Capital Region	59	31	4	3	2	0	90	5	378
2019	Quebec (excluding National Capital Region)	45	46	0	8	0	0	92	8	13
2019	British Columbia	22	57	11	11	0	0	78	11	10
2017	National Capital Region	62	28	6	3	1	0	90	4	441
2017	Quebec (excluding National Capital Region)	60	40	0	0	0	0	100	0	17
2017	British Columbia	52	42	0	0	6	0	94	6	15
2014	National Capital Region	56	35	6	3	0	0	91	3	422
2014	Ontario (excluding National Capital Region)	49	34	0	17	0	0	83	17	12
2014	Quebec (excluding National Capital Region)	37	50	6	6	0	0	88	6	16
2014	British Columbia	48	35	4	13	0	0	83	13	17
2014	Alberta	61	39	0	0	0	0	100	0	11

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	47	36	8	8	1	0	83	9	407
2020	Ontario (excluding National Capital Region)	34	55	5	6	0	0	89	6	15
2020	Quebec (excluding National Capital Region)	56	35	9	0	0	0	91	0	20
2020	British Columbia	13	50	23	8	0	7	68	8	14
2019	National Capital Region	47	35	7	8	3	1	82	11	379
2019	Quebec (excluding National Capital Region)	55	33	5	7	0	0	88	7	13
2019	British Columbia	16	64	10	0	10	0	80	10	11
2018	National Capital Region	44	38	7	7	3	0	83	10	401
2018	Ontario (excluding National Capital Region)	73	8	0	18	0	0	82	18	10
2018	Quebec (excluding National Capital Region)	49	44	7	0	0	0	93	0	16
2018	British Columbia	7	62	0	22	8	0	69	31	13
2017	National Capital Region	45	34	7	9	5	0	79	14	441
2017	Quebec (excluding National Capital Region)	59	35	6	0	0	0	94	0	17
2017	British Columbia	19	42	6	26	7	0	61	32	15
2014	National Capital Region	45	34	8	8	5	0	79	13	422
2014	Ontario (excluding National Capital Region)	41	33	17	0	9	0	75	9	12
2014	Quebec (excluding National Capital Region)	38	56	6	0	0	0	94	0	16
2014	British Columbia	17	61	13	9	0	0	78	9	17
2014	Alberta	47	38	8	8	0	0	85	8	11

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	46	37	10	5	2	83	7	407
2020	Ontario (excluding National Capital Region)	35	32	33	0	0	67	0	15
2020	Quebec (excluding National Capital Region)	34	45	21	0	0	79	0	20
2020	British Columbia	25	44	15	8	8	70	15	14
2019	National Capital Region	41	39	10	7	3	80	10	380
2019	Quebec (excluding National Capital Region)	27	73	0	0	0	100	0	13
2019	British Columbia	36	25	29	0	10	61	10	11
2018	National Capital Region	42	41	8	5	3	84	8	401
2018	Ontario (excluding National Capital Region)	28	42	21	8	0	70	8	10
2018	Quebec (excluding National Capital Region)	31	49	20	0	0	80	0	16
2018	British Columbia	0	59	16	8	16	59	25	13
2017	National Capital Region	41	44	7	5	3	84	8	440
2017	Quebec (excluding National Capital Region)	42	46	11	0	0	89	0	17
2017	British Columbia	21	58	14	0	6	79	6	15
2014	National Capital Region	35	47	11	4	2	83	6	422
2014	Ontario (excluding National Capital Region)	25	51	0	17	8	75	25	12
2014	Quebec (excluding National Capital Region)	38	43	19	0	0	81	0	16
2014	British Columbia	13	52	30	0	4	65	4	17
2014	Alberta	31	46	23	0	0	77	0	11

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	36	40	11	9	4	0	0	76	13	406
2020	Ontario (excluding National Capital Region)	27	40	19	6	0	7	0	73	7	15
2020	Quebec (excluding National Capital Region)	25	50	20	5	0	0	0	75	5	20
2020	British Columbia	15	28	28	23	0	0	7	46	24	14
2019	National Capital Region	31	42	13	9	5	0	0	73	14	380
2019	Quebec (excluding National Capital Region)	24	59	17	0	0	0	0	83	0	13
2019	British Columbia	10	34	17	29	10	0	0	44	39	11
2018	National Capital Region	29	41	16	8	4	0	0	71	13	403
2018	Ontario (excluding National Capital Region)	20	64	0	17	0	0	0	83	17	10
2018	Quebec (excluding National Capital Region)	13	47	27	13	0	0	0	60	13	16
2018	British Columbia	6	33	22	31	8	0	0	39	39	13
2017	National Capital Region	33	38	15	10	3	0	0	71	13	440
2017	Quebec (excluding National Capital Region)	24	41	34	0	0	0	0	66	0	17
2017	British Columbia	6	34	27	19	13	0	0	40	32	15
2014	National Capital Region	27	37	17	13	5	1	0	64	18	422
2014	Ontario (excluding National Capital Region)	17	51	8	25	0	0	0	68	25	12
2014	Quebec (excluding National Capital Region)	25	44	12	19	0	0	0	69	19	16
2014	British Columbia	26	22	17	30	4	0	0	48	35	17
2014	Alberta	15	47	38	0	0	0	0	62	0	11

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	35	44	10	10	1	79	11	404
2020	Ontario (excluding National Capital Region)	32	43	19	6	0	74	6	15
2020	Quebec (excluding National Capital Region)	26	74	0	0	0	100	0	19
2020	British Columbia	45	33	22	0	0	78	0	14
2019	National Capital Region	31	47	11	10	2	77	12	378
2019	Quebec (excluding National Capital Region)	13	70	17	0	0	83	0	13
2019	British Columbia	39	41	10	10	0	80	10	11
2018	National Capital Region	35	45	11	7	2	80	9	403
2018	Ontario (excluding National Capital Region)	28	42	30	0	0	70	0	10
2018	Quebec (excluding National Capital Region)	35	52	0	13	0	87	13	16
2018	British Columbia	0	61	14	16	8	61	25	13
2017	National Capital Region	36	46	11	6	2	82	8	440
2017	Quebec (excluding National Capital Region)	19	70	11	0	0	89	0	17
2017	British Columbia	46	42	0	6	6	87	13	15

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	56	37	5	2	1	0	93	3	407
2020	Ontario (excluding National Capital Region)	40	21	33	6	0	0	61	6	15
2020	Quebec (excluding National Capital Region)	59	41	0	0	0	0	100	0	20
2020	British Columbia	48	37	15	0	0	0	85	0	14
2019	National Capital Region	54	35	4	5	1	0	90	6	379
2019	Quebec (excluding National Capital Region)	44	48	8	0	0	0	92	0	13
2019	British Columbia	43	48	10	0	0	0	90	0	11
2018	National Capital Region	60	34	4	2	1	0	94	3	403
2018	Ontario (excluding National Capital Region)	48	52	0	0	0	0	100	0	10
2018	Quebec (excluding National Capital Region)	42	52	0	7	0	0	93	7	16
2018	British Columbia	31	47	22	0	0	0	78	0	13
2017	National Capital Region	57	34	5	3	1	0	91	4	440
2017	Quebec (excluding National Capital Region)	36	53	11	0	0	0	89	0	17
2017	British Columbia	47	39	0	0	6	8	93	7	15
2014	National Capital Region	55	36	5	2	1	0	91	4	422
2014	Ontario (excluding National Capital Region)	67	25	9	0	0	0	91	0	12
2014	Quebec (excluding National Capital Region)	38	50	6	6	0	0	88	6	16
2014	British Columbia	31	52	17	0	0	0	83	0	17
2014	Alberta	46	54	0	0	0	0	100	0	11

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	39	40	10	7	3	79	10	407
2020	Ontario (excluding National Capital Region)	25	56	18	0	0	82	0	15
2020	Quebec (excluding National Capital Region)	43	51	5	0	0	95	0	20
2020	British Columbia	28	50	15	8	0	77	8	14
2019	National Capital Region	37	38	11	9	5	75	14	379
2019	Quebec (excluding National Capital Region)	24	51	25	0	0	75	0	13
2019	British Columbia	26	35	20	10	10	61	20	11
2018	National Capital Region	35	43	12	8	2	78	10	403
2018	Ontario (excluding National Capital Region)	18	61	21	0	0	79	0	10
2018	Quebec (excluding National Capital Region)	24	63	7	7	0	87	7	16
2018	British Columbia	6	38	14	26	16	44	42	13
2017	National Capital Region	39	38	11	8	3	77	12	438
2017	Quebec (excluding National Capital Region)	36	47	17	0	0	83	0	17
2017	British Columbia	13	47	13	14	13	60	27	15

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	54	35	7	3	1	0	89	4	404
2020	Ontario (excluding National Capital Region)	40	28	26	6	0	0	68	6	15
2020	Quebec (excluding National Capital Region)	52	48	0	0	0	0	100	0	19
2020	British Columbia	33	52	8	8	0	0	85	8	14
2019	National Capital Region	50	36	10	3	2	0	86	5	378
2019	Quebec (excluding National Capital Region)	27	56	17	0	0	0	83	0	13
2019	British Columbia	52	38	10	0	0	0	90	0	11
2018	National Capital Region	53	35	8	3	2	0	88	4	399
2018	Ontario (excluding National Capital Region)	17	62	21	0	0	0	79	0	10
2018	Quebec (excluding National Capital Region)	17	63	20	0	0	0	80	0	16
2018	British Columbia	59	33	0	8	0	0	92	8	13
2017	National Capital Region	54	36	6	3	1	0	90	4	440
2017	Quebec (excluding National Capital Region)	41	47	11	0	0	0	89	0	17
2017	British Columbia	53	40	0	6	0	0	94	6	15
2014	National Capital Region	65	27	5	2	1	0	92	2	422
2014	Ontario (excluding National Capital Region)	76	8	8	0	8	0	84	8	12
2014	Quebec (excluding National Capital Region)	50	43	6	0	0	0	94	0	16
2014	British Columbia	61	9	22	4	0	4	73	5	17
2014	Alberta	70	30	0	0	0	0	100	0	11

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	38	41	9	9	2	79	12	407
2020	Ontario (excluding National Capital Region)	28	45	27	0	0	73	0	14
2020	Quebec (excluding National Capital Region)	29	50	21	0	0	79	0	20
2020	British Columbia	23	56	14	8	0	78	8	14
2019	National Capital Region	37	42	9	8	4	78	12	375
2019	Quebec (excluding National Capital Region)	27	33	34	7	0	60	7	13
2019	British Columbia	26	44	10	10	10	71	20	11
2018	National Capital Region	37	42	11	8	2	80	9	403
2018	Ontario (excluding National Capital Region)	18	48	26	8	0	66	8	10
2018	Quebec (excluding National Capital Region)	30	30	20	20	0	60	20	16
2018	British Columbia	20	40	22	17	0	60	17	13
2017	National Capital Region	42	39	9	8	3	81	10	440
2017	Quebec (excluding National Capital Region)	36	53	11	0	0	89	0	17
2017	British Columbia	33	34	0	27	6	66	34	15
2014	National Capital Region	31	42	13	10	4	73	14	421
2014	Ontario (excluding National Capital Region)	25	50	16	0	9	75	9	12
2014	Quebec (excluding National Capital Region)	6	81	6	6	0	88	6	16
2014	British Columbia	39	22	22	13	4	61	17	17
2014	Alberta	31	39	30	0	0	70	0	11

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	42	36	13	5	3	79	8	407
2020	Ontario (excluding National Capital Region)	47	29	18	6	0	75	6	15
2020	Quebec (excluding National Capital Region)	47	32	11	11	0	79	11	20
2020	British Columbia	43	43	14	0	0	86	0	14
2019	National Capital Region	43	35	10	7	5	78	12	380
2019	Quebec (excluding National Capital Region)	22	30	34	15	0	51	15	13
2019	British Columbia	10	43	28	10	10	52	20	11
2018	National Capital Region	37	39	13	7	4	77	11	401
2018	Ontario (excluding National Capital Region)	30	62	0	0	8	92	8	10
2018	Quebec (excluding National Capital Region)	31	42	27	0	0	73	0	16
2018	British Columbia	6	63	22	8	0	69	8	13
2017	National Capital Region	41	37	11	8	4	78	11	439
2017	Quebec (excluding National Capital Region)	36	47	11	6	0	83	6	17
2017	British Columbia	19	34	26	14	6	53	21	15
2014	National Capital Region	36	41	10	10	4	77	14	422
2014	Ontario (excluding National Capital Region)	51	32	8	0	9	83	9	12
2014	Quebec (excluding National Capital Region)	32	50	12	6	0	81	6	16
2014	British Columbia	26	35	17	22	0	61	22	17
2014	Alberta	32	53	8	0	8	85	8	11

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	39	44	9	7	1	1	83	8	402
2020	Ontario (excluding National Capital Region)	43	33	18	0	6	0	75	6	15
2020	Quebec (excluding National Capital Region)	40	44	5	11	0	0	84	11	20
2020	British Columbia	28	42	30	0	0	0	70	0	14
2019	National Capital Region	37	43	11	6	3	0	80	8	376
2019	Quebec (excluding National Capital Region)	27	56	8	0	8	0	83	8	13
2019	British Columbia	20	41	20	10	10	0	61	20	11
2018	National Capital Region	39	40	12	7	2	0	79	9	403
2018	Ontario (excluding National Capital Region)	28	55	8	8	0	0	83	8	10
2018	Quebec (excluding National Capital Region)	30	57	7	7	0	0	87	7	16
2018	British Columbia	6	61	8	25	0	0	67	25	13
2017	National Capital Region	41	41	9	6	2	1	82	8	440
2017	Quebec (excluding National Capital Region)	43	40	17	0	0	0	83	0	17
2017	British Columbia	26	40	13	21	0	0	66	21	15
2014	National Capital Region	45	37	10	3	3	1	83	6	422
2014	Ontario (excluding National Capital Region)	25	67	8	0	0	0	92	0	12
2014	Quebec (excluding National Capital Region)	38	56	0	6	0	0	94	6	16
2014	British Columbia	31	22	22	13	0	13	60	15	17
2014	Alberta	31	69	0	0	0	0	100	0	11

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	47	39	8	4	2	0	86	6	407
2020	Ontario (excluding National Capital Region)	54	28	12	6	0	0	82	6	15
2020	Quebec (excluding National Capital Region)	39	45	16	0	0	0	84	0	20
2020	British Columbia	25	52	15	8	0	0	77	8	14
2019	National Capital Region	42	42	9	5	2	0	84	6	380
2019	Quebec (excluding National Capital Region)	27	48	25	0	0	0	75	0	13
2019	British Columbia	33	48	10	0	10	0	80	10	11
2018	National Capital Region	46	38	9	5	2	0	84	7	404
2018	Ontario (excluding National Capital Region)	38	41	13	8	0	0	79	8	10
2018	Quebec (excluding National Capital Region)	36	44	20	0	0	0	80	0	16
2018	British Columbia	13	62	0	25	0	0	75	25	13
2017	National Capital Region	44	41	8	5	2	0	85	7	439
2017	Quebec (excluding National Capital Region)	48	40	6	0	0	6	94	0	17
2017	British Columbia	27	53	7	6	6	0	80	13	15
2014	National Capital Region	48	39	7	3	2	0	87	6	422
2014	Ontario (excluding National Capital Region)	34	41	8	8	9	0	75	17	12
2014	Quebec (excluding National Capital Region)	44	31	25	0	0	0	75	0	16
2014	British Columbia	40	30	9	17	4	0	70	22	17
2014	Alberta	39	30	30	0	0	0	70	0	11

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	27	38	20	9	6	65	15	406
2020	Ontario (excluding National Capital Region)	54	28	14	5	0	82	5	15
2020	Quebec (excluding National Capital Region)	34	36	11	19	0	70	19	19
2020	British Columbia	22	56	8	15	0	77	15	14
2019	National Capital Region	31	36	20	9	4	67	13	377
2019	Quebec (excluding National Capital Region)	23	68	8	0	0	92	0	13
2019	British Columbia	49	32	10	0	10	80	10	11
2018	National Capital Region	26	40	21	10	3	66	13	404
2018	Ontario (excluding National Capital Region)	41	23	28	0	8	63	8	10
2018	Quebec (excluding National Capital Region)	18	57	13	12	0	75	12	16
2018	British Columbia	9	31	38	22	0	40	22	13
2017	National Capital Region	25	40	20	12	3	65	15	441
2017	Quebec (excluding National Capital Region)	18	59	23	0	0	77	0	17
2017	British Columbia	34	19	33	14	0	53	14	15
2014	National Capital Region	26	44	18	8	4	71	12	422
2014	Ontario (excluding National Capital Region)	25	50	18	0	8	75	8	12
2014	Quebec (excluding National Capital Region)	19	68	12	0	0	88	0	16
2014	British Columbia	22	52	26	0	0	74	0	17
2014	Alberta	32	23	38	8	0	55	8	11

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	7	21	39	24	9	0	1	33	27	407
2020	Ontario (excluding National Capital Region)	5	8	26	40	21	0	0	61	13	15
2020	Quebec (excluding National Capital Region)	0	14	31	41	14	0	0	55	14	20
2020	British Columbia	8	0	70	15	8	0	0	23	8	14
2019	National Capital Region	9	24	30	28	8	1	1	36	33	377
2019	Quebec (excluding National Capital Region)	8	23	8	45	14	0	0	60	32	13
2019	British Columbia	0	20	32	39	10	0	0	49	20	11
2018	National Capital Region	5	21	38	24	10	0	0	35	27	403
2018	Ontario (excluding National Capital Region)	21	8	39	21	10	0	0	31	30	10
2018	Quebec (excluding National Capital Region)	7	19	18	43	13	0	0	56	26	16
2018	British Columbia	0	0	61	31	8	0	0	39	0	13
2017	National Capital Region	7	19	37	24	10	0	3	35	26	440
2017	Quebec (excluding National Capital Region)	6	6	47	24	17	0	0	41	11	17
2017	British Columbia	0	6	27	47	13	0	6	64	7	15
2014	National Capital Region	4	19	36	26	13	1	2	40	23	421
2014	Ontario (excluding National Capital Region)	9	17	18	33	24	0	0	57	25	12
2014	Quebec (excluding National Capital Region)	0	0	25	75	0	0	0	75	0	16
2014	British Columbia	0	17	30	31	4	4	13	42	21	17
2014	Alberta	8	8	31	45	8	0	0	53	16	11

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	1	11	20	40	26	1	1	67	12	406
2020	Ontario (excluding National Capital Region)	5	0	20	40	28	7	0	73	5	15
2020	Quebec (excluding National Capital Region)	5	4	14	52	20	5	0	75	9	20
2020	British Columbia	7	0	20	50	23	0	0	73	7	14
2019	National Capital Region	8	20	31	23	16	0	1	40	28	377
2019	Quebec (excluding National Capital Region)	0	0	25	36	38	0	0	75	0	13
2019	British Columbia	10	10	25	45	10	0	0	55	20	11
2018	National Capital Region	3	15	25	33	21	1	2	56	19	400
2018	Ontario (excluding National Capital Region)	8	8	49	24	10	0	0	34	17	10
2018	Quebec (excluding National Capital Region)	0	0	13	49	37	0	0	87	0	16
2018	British Columbia	0	0	32	54	14	0	0	68	0	13
2017	National Capital Region	4	9	24	33	26	1	4	61	14	440
2017	Quebec (excluding National Capital Region)	0	0	11	36	53	0	0	89	0	17
2017	British Columbia	0	6	0	61	26	0	6	93	7	15
2014	National Capital Region	3	9	24	37	23	1	3	62	13	418
2014	Ontario (excluding National Capital Region)	9	18	32	18	24	0	0	41	26	12
2014	Quebec (excluding National Capital Region)	0	0	12	50	38	0	0	88	0	16
2014	British Columbia	0	0	26	35	22	0	17	69	0	17
2014	Alberta	0	0	30	55	15	0	0	70	0	11

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	10	18	34	26	10	1	1	37	28	406
2020	Ontario (excluding National Capital Region)	6	0	30	21	28	14	0	57	7	15
2020	Quebec (excluding National Capital Region)	5	14	40	25	5	11	0	34	21	20
2020	British Columbia	0	27	50	15	8	0	0	23	27	14
2019	National Capital Region	9	16	35	27	10	2	2	38	25	379
2019	Quebec (excluding National Capital Region)	8	16	39	15	22	0	0	37	24	13
2019	British Columbia	0	28	52	20	0	0	0	20	28	11
2018	National Capital Region	8	17	34	25	14	1	1	40	26	400
2018	Ontario (excluding National Capital Region)	21	27	21	31	0	0	0	31	48	10
2018	Quebec (excluding National Capital Region)	7	12	49	26	7	0	0	33	18	16
2018	British Columbia	9	48	26	16	0	0	0	16	57	13
2017	National Capital Region	10	21	33	22	12	0	2	34	33	439
2017	Quebec (excluding National Capital Region)	0	13	42	34	11	0	0	46	13	17
2017	British Columbia	8	21	39	26	6	0	0	32	29	15
2014	National Capital Region	11	19	33	23	13	0	1	36	30	421
2014	Ontario (excluding National Capital Region)	0	9	41	25	25	0	0	50	9	12
2014	Quebec (excluding National Capital Region)	0	25	63	12	0	0	0	12	25	16
2014	British Columbia	9	13	26	35	0	0	17	42	26	17
2014	Alberta	8	0	23	61	8	0	0	69	8	11

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	7	18	35	31	9	0	1	40	25	404
2020	Ontario (excluding National Capital Region)	0	10	21	26	43	0	0	69	10	15
2020	Quebec (excluding National Capital Region)	11	5	38	41	5	0	0	46	16	20
2020	British Columbia	0	8	30	62	0	0	0	62	8	14
2019	National Capital Region	4	15	39	30	11	1	0	41	19	379
2019	Quebec (excluding National Capital Region)	17	17	23	43	0	0	0	43	34	13
2019	British Columbia	10	0	20	61	10	0	0	71	10	11
2018	National Capital Region	7	15	38	29	10	1	0	39	22	401
2018	Ontario (excluding National Capital Region)	10	25	42	23	0	0	0	23	35	10
2018	Quebec (excluding National Capital Region)	0	13	44	42	0	0	0	42	13	16
2018	British Columbia	0	8	51	41	0	0	0	41	8	13
2017	National Capital Region	8	13	39	27	12	0	2	39	21	438
2017	Quebec (excluding National Capital Region)	6	0	35	54	6	0	0	60	6	17
2017	British Columbia	0	13	40	40	6	0	0	47	13	15
2014	National Capital Region	7	13	36	27	17	0	1	44	20	422
2014	Ontario (excluding National Capital Region)	0	26	8	49	17	0	0	66	26	12
2014	Quebec (excluding National Capital Region)	0	6	56	38	0	0	0	38	6	16
2014	British Columbia	13	26	13	48	0	0	0	48	39	17
2014	Alberta	8	23	32	30	8	0	0	38	30	11

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	10	22	32	25	10	1	2	35	33	407
2020	Ontario (excluding National Capital Region)	5	19	14	34	29	0	0	63	24	15
2020	Quebec (excluding National Capital Region)	16	11	38	30	5	0	0	35	27	20
2020	British Columbia	15	8	48	23	7	0	0	29	23	14
2019	National Capital Region	15	22	31	17	10	2	2	29	39	379
2019	Quebec (excluding National Capital Region)	17	14	39	24	6	0	0	30	31	13
2019	British Columbia	20	0	56	25	0	0	0	25	20	11
2018	National Capital Region	16	27	32	15	8	1	1	24	44	401
2018	Ontario (excluding National Capital Region)	35	21	21	23	0	0	0	23	56	10
2018	Quebec (excluding National Capital Region)	7	19	49	25	0	0	0	25	26	16
2018	British Columbia	8	31	53	8	0	0	0	8	39	13
2017	National Capital Region	17	23	32	16	9	1	3	25	42	440
2017	Quebec (excluding National Capital Region)	6	19	35	29	11	0	0	40	24	17
2017	British Columbia	6	26	34	34	0	0	0	34	32	15
2014	National Capital Region	12	19	34	21	13	1	1	34	31	422
2014	Ontario (excluding National Capital Region)	9	9	25	41	17	0	0	58	18	12
2014	Quebec (excluding National Capital Region)	0	19	68	13	0	0	0	13	19	16
2014	British Columbia	4	13	22	48	0	0	13	55	20	17
2014	Alberta	8	0	70	15	8	0	0	23	8	11

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	5	12	30	31	18	2	2	51	18	406
2020	Ontario (excluding National Capital Region)	0	15	27	27	15	8	8	50	18	14
2020	Quebec (excluding National Capital Region)	11	6	6	40	23	11	4	73	20	19
2020	British Columbia	8	0	35	43	14	0	0	57	8	14
2019	National Capital Region	14	23	32	18	10	2	0	29	39	376
2019	Quebec (excluding National Capital Region)	9	18	0	26	37	9	0	70	30	12
2019	British Columbia	20	20	41	10	10	0	0	20	39	11
2018	National Capital Region	12	22	32	20	10	2	2	31	35	402
2018	Ontario (excluding National Capital Region)	17	39	20	24	0	0	0	24	56	10
2018	Quebec (excluding National Capital Region)	7	7	32	26	29	0	0	55	13	16
2018	British Columbia	8	40	30	22	0	0	0	22	48	13
2017	National Capital Region	8	17	32	21	15	4	3	39	27	441
2017	Quebec (excluding National Capital Region)	11	7	0	42	29	6	6	79	21	17
2017	British Columbia	14	14	38	21	7	7	0	30	30	14
2014	National Capital Region	4	7	26	38	21	1	3	61	12	421
2014	Ontario (excluding National Capital Region)	0	9	8	42	32	9	0	82	10	12
2014	Quebec (excluding National Capital Region)	0	0	0	31	63	6	0	100	0	16
2014	British Columbia	0	0	32	41	27	0	0	68	0	16
2014	Alberta	0	0	61	32	8	0	0	39	0	11

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	7	18	43	21	9	2	1	30	25	406
2020	Ontario (excluding National Capital Region)	0	14	37	21	14	7	7	41	16	15
2020	Quebec (excluding National Capital Region)	5	14	39	31	0	11	0	34	21	20
2020	British Columbia	5	27	38	23	8	0	0	30	32	14
2019	National Capital Region	9	19	42	20	8	1	1	29	28	376
2019	Quebec (excluding National Capital Region)	8	8	46	31	6	0	0	37	17	13
2019	British Columbia	10	20	41	29	0	0	0	29	29	11
2018	National Capital Region	10	19	39	22	9	1	0	31	30	402
2018	Ontario (excluding National Capital Region)	8	27	37	28	0	0	0	28	35	10
2018	Quebec (excluding National Capital Region)	0	11	49	33	7	0	0	40	11	16
2018	British Columbia	17	30	53	0	0	0	0	0	47	13
2017	National Capital Region	10	17	40	20	9	2	2	30	28	439
2017	Quebec (excluding National Capital Region)	0	0	48	46	6	0	0	52	0	17
2017	British Columbia	6	27	34	13	13	0	6	28	36	15
2014	National Capital Region	11	17	33	21	16	1	2	38	29	422
2014	Ontario (excluding National Capital Region)	8	18	16	42	17	0	0	59	25	12
2014	Quebec (excluding National Capital Region)	0	6	50	31	12	0	0	43	6	16
2014	British Columbia	9	13	44	17	4	0	13	25	25	17
2014	Alberta	0	15	31	38	16	0	0	54	15	11

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	6	22	39	23	9	1	32	28	407
2020	Ontario (excluding National Capital Region)	0	7	48	23	21	0	45	7	15
2020	Quebec (excluding National Capital Region)	5	19	52	24	0	0	24	24	20
2020	British Columbia	13	35	45	0	7	0	7	48	14
2019	National Capital Region	8	20	37	22	11	1	34	29	377
2019	Quebec (excluding National Capital Region)	17	13	50	20	0	0	20	30	13
2019	British Columbia	39	17	26	9	10	0	18	56	11

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	27	37	15	6	3	6	5	72	10	407
2020	Ontario (excluding National Capital Region)	14	39	25	8	0	7	7	62	9	15
2020	Quebec (excluding National Capital Region)	45	28	11	5	0	11	0	82	6	20
2020	British Columbia	15	14	43	28	0	0	0	29	28	14
2019	National Capital Region	32	32	12	9	4	6	5	71	15	378
2019	Quebec (excluding National Capital Region)	29	37	0	8	8	17	0	80	20	13
2019	British Columbia	18	0	28	43	11	0	0	18	54	10
2018	National Capital Region	24	36	15	11	3	7	4	67	16	404
2018	Ontario (excluding National Capital Region)	8	75	8	8	0	0	0	83	8	10
2018	Quebec (excluding National Capital Region)	36	33	5	13	0	13	0	79	15	16
2018	British Columbia	0	36	0	48	16	0	0	36	64	13
2017	National Capital Region	29	36	11	10	4	4	5	72	16	440
2017	Quebec (excluding National Capital Region)	30	53	11	6	0	0	0	83	6	17
2017	British Columbia	6	14	13	34	26	0	6	22	64	15
2014	National Capital Region	31	33	14	12	6	3	2	67	19	422
2014	Ontario (excluding National Capital Region)	24	51	9	8	9	0	0	75	17	12
2014	Quebec (excluding National Capital Region)	13	56	12	6	6	6	0	74	13	16
2014	British Columbia	9	31	30	4	9	0	17	48	16	17
2014	Alberta	30	23	39	0	8	0	0	54	8	11

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	58	31	5	3	2	0	90	5	404
2020	Ontario (excluding National Capital Region)	47	28	19	6	0	0	74	6	15
2020	Quebec (excluding National Capital Region)	79	11	11	0	0	0	89	0	20
2020	British Columbia	43	29	20	8	0	0	72	8	14
2019	National Capital Region	52	32	5	7	3	1	85	10	380
2019	Quebec (excluding National Capital Region)	38	38	8	15	0	0	77	15	13
2019	British Columbia	16	25	29	10	20	0	41	29	11
2018	National Capital Region	50	33	9	4	3	1	84	7	403
2018	Ontario (excluding National Capital Region)	30	54	17	0	0	0	83	0	10
2018	Quebec (excluding National Capital Region)	55	45	0	0	0	0	100	0	16
2018	British Columbia	23	26	16	26	8	0	50	34	13
2017	National Capital Region	52	34	6	6	3	0	86	8	441
2017	Quebec (excluding National Capital Region)	66	29	6	0	0	0	94	0	17
2017	British Columbia	13	53	6	21	6	0	66	27	15
2014	National Capital Region	47	32	7	11	4	0	78	15	422
2014	Ontario (excluding National Capital Region)	41	41	9	9	0	0	82	9	12
2014	Quebec (excluding National Capital Region)	50	50	0	0	0	0	100	0	16
2014	British Columbia	43	22	13	13	9	0	65	22	17
2014	Alberta	31	61	0	8	0	0	92	8	11

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	66	28	4	1	1	0	94	2	406
2020	Ontario (excluding National Capital Region)	60	35	5	0	0	0	95	0	15
2020	Quebec (excluding National Capital Region)	80	20	0	0	0	0	100	0	20
2020	British Columbia	56	29	8	8	0	0	85	8	14
2019	National Capital Region	61	29	4	4	1	0	91	5	378
2019	Quebec (excluding National Capital Region)	66	34	0	0	0	0	100	0	13
2019	British Columbia	26	55	0	10	10	0	80	20	11
2018	National Capital Region	61	30	5	3	1	0	92	4	403
2018	Ontario (excluding National Capital Region)	32	51	8	8	0	0	83	8	10
2018	Quebec (excluding National Capital Region)	80	20	0	0	0	0	100	0	16
2018	British Columbia	30	53	0	17	0	0	83	17	13
2017	National Capital Region	54	37	3	4	1	0	92	5	440
2017	Quebec (excluding National Capital Region)	60	40	0	0	0	0	100	0	17
2017	British Columbia	46	54	0	0	0	0	100	0	15
2014	National Capital Region	53	36	5	4	1	1	90	5	421
2014	Ontario (excluding National Capital Region)	49	51	0	0	0	0	100	0	12
2014	Quebec (excluding National Capital Region)	57	43	0	0	0	0	100	0	16
2014	British Columbia	48	35	4	9	4	0	83	13	17
2014	Alberta	38	39	23	0	0	0	77	0	11

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	54	35	6	3	1	0	89	4	405
2020	Ontario (excluding National Capital Region)	27	60	14	0	0	0	86	0	15
2020	Quebec (excluding National Capital Region)	70	20	5	5	0	0	89	5	20
2020	British Columbia	28	42	30	0	0	0	70	0	14
2019	National Capital Region	50	37	7	3	2	0	87	6	379
2019	Quebec (excluding National Capital Region)	36	48	17	0	0	0	83	0	13
2019	British Columbia	26	46	18	0	10	0	72	10	11
2018	National Capital Region	47	40	7	4	1	1	88	5	402
2018	Ontario (excluding National Capital Region)	20	80	0	0	0	0	100	0	10
2018	Quebec (excluding National Capital Region)	48	45	7	0	0	0	93	0	16
2018	British Columbia	38	20	25	17	0	0	58	17	13

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	50	25	8	3	3	8	3	84	7	407
2020	Ontario (excluding National Capital Region)	40	14	18	6	0	14	7	68	8	15
2020	Quebec (excluding National Capital Region)	59	30	0	0	0	5	5	100	0	20
2020	British Columbia	30	33	23	0	0	8	7	74	0	14

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	55	29	9	1	2	0	3	87	3	406
2020	Ontario (excluding National Capital Region)	65	28	7	0	0	0	0	93	0	15
2020	Quebec (excluding National Capital Region)	48	20	0	11	5	5	11	81	19	20
2020	British Columbia	35	29	20	15	0	0	0	65	15	14
2019	National Capital Region	52	29	10	2	3	1	3	84	6	380
2019	Quebec (excluding National Capital Region)	35	8	17	15	8	0	17	52	28	13
2019	British Columbia	45	7	10	10	10	10	9	64	24	11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	40	37	11	8	3	0	1	77	11	406
2020	Ontario (excluding National Capital Region)	51	36	6	7	0	0	0	86	7	15
2020	Quebec (excluding National Capital Region)	23	61	5	5	5	0	0	84	11	20
2020	British Columbia	30	27	43	0	0	0	0	57	0	14
2019	National Capital Region	38	38	10	9	3	1	0	77	13	377
2019	Quebec (excluding National Capital Region)	30	46	0	15	8	0	0	77	23	13
2019	British Columbia	20	34	26	0	20	0	0	54	20	11
2018	National Capital Region	41	40	9	8	2	1	1	81	10	401
2018	Ontario (excluding National Capital Region)	69	8	23	0	0	0	0	77	0	10
2018	Quebec (excluding National Capital Region)	35	45	13	7	0	0	0	80	7	16
2018	British Columbia	15	38	16	22	8	0	0	53	31	13
2017	National Capital Region	43	39	8	7	2	0	0	83	9	440
2017	Quebec (excluding National Capital Region)	18	64	17	0	0	0	0	83	0	17
2017	British Columbia	19	55	6	19	0	0	0	74	19	15
2014	National Capital Region	41	37	11	8	3	0	0	79	11	422
2014	Ontario (excluding National Capital Region)	34	33	25	8	0	0	0	68	8	12
2014	Quebec (excluding National Capital Region)	32	62	6	0	0	0	0	94	0	16
2014	British Columbia	35	31	22	9	4	0	0	65	13	17
2014	Alberta	31	54	8	8	0	0	0	85	8	11

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	53	30	8	5	2	1	1	85	7	403
2020	Ontario (excluding National Capital Region)	65	35	0	0	0	0	0	100	0	15
2020	Quebec (excluding National Capital Region)	68	27	0	0	0	5	0	100	0	20
2020	British Columbia	35	37	23	5	0	0	0	72	5	14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	52	32	8	7	1	0	84	8	406
2020	Ontario (excluding National Capital Region)	58	42	0	0	0	0	100	0	15
2020	Quebec (excluding National Capital Region)	57	32	5	5	0	0	89	5	20
2020	British Columbia	35	37	15	5	8	0	72	13	14
2019	National Capital Region	50	33	8	6	3	1	83	8	376
2019	Quebec (excluding National Capital Region)	35	49	0	17	0	0	83	17	13
2019	British Columbia	45	20	10	15	10	0	65	25	11
2018	National Capital Region	48	35	6	8	2	0	84	10	397
2018	Ontario (excluding National Capital Region)	70	17	13	0	0	0	87	0	10
2018	Quebec (excluding National Capital Region)	47	53	0	0	0	0	100	0	16
2018	British Columbia	21	40	8	16	14	0	61	31	13
2017	National Capital Region	48	36	5	7	3	0	85	10	441
2017	Quebec (excluding National Capital Region)	36	47	11	6	0	0	83	6	17
2017	British Columbia	27	39	7	27	0	0	66	27	15
2014	National Capital Region	46	37	7	6	4	0	84	10	421
2014	Ontario (excluding National Capital Region)	50	33	17	0	0	0	83	0	12
2014	Quebec (excluding National Capital Region)	44	50	6	0	0	0	94	0	16
2014	British Columbia	26	39	9	26	0	0	65	26	17
2014	Alberta	31	61	8	0	0	0	92	0	11

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	54	46	406
2020	Ontario (excluding National Capital Region)	46	54	15
2020	Quebec (excluding National Capital Region)	52	48	20
2020	British Columbia	50	50	14

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	73	16	2	1	1	3	4	96	2	407
2020	Ontario (excluding National Capital Region)	62	23	8	0	0	0	8	92	0	14
2020	Quebec (excluding National Capital Region)	68	21	5	0	0	5	0	94	0	20
2020	British Columbia	58	23	13	0	0	0	7	86	0	14

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	57	28	8	5	2	0	85	8	407
2020	Ontario (excluding National Capital Region)	65	35	0	0	0	0	100	0	15
2020	Quebec (excluding National Capital Region)	75	9	11	5	0	0	84	5	20
2020	British Columbia	43	35	23	0	0	0	77	0	14
2019	National Capital Region	53	30	8	5	3	0	84	8	380
2019	Quebec (excluding National Capital Region)	35	49	8	8	0	0	83	8	13
2019	British Columbia	36	25	20	10	10	0	61	20	11
2018	National Capital Region	52	30	8	6	4	0	83	10	402
2018	Ontario (excluding National Capital Region)	69	21	10	0	0	0	90	0	10
2018	Quebec (excluding National Capital Region)	42	45	7	7	0	0	87	7	16
2018	British Columbia	14	30	32	16	8	0	44	25	13
2017	National Capital Region	55	28	8	7	3	0	83	9	439
2017	Quebec (excluding National Capital Region)	53	41	0	6	0	0	94	6	17
2017	British Columbia	20	54	7	13	6	0	74	19	15
2014	National Capital Region	49	32	9	7	2	1	81	10	422
2014	Ontario (excluding National Capital Region)	34	58	8	0	0	0	92	0	12
2014	Quebec (excluding National Capital Region)	44	56	0	0	0	0	100	0	16
2014	British Columbia	17	44	17	17	4	0	61	22	17
2014	Alberta	54	31	15	0	0	0	85	0	11

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	57	30	6	4	2	3	89	6	406
2020	Ontario (excluding National Capital Region)	46	49	5	0	0	0	95	0	15
2020	Quebec (excluding National Capital Region)	89	5	0	0	0	5	100	0	20
2020	British Columbia	50	35	8	0	0	8	92	0	14
2019	National Capital Region	45	33	11	5	4	3	80	9	379
2019	Quebec (excluding National Capital Region)	23	68	0	0	8	0	92	8	13
2019	British Columbia	26	49	9	17	0	0	75	17	11
2018	National Capital Region	41	39	7	7	3	3	82	11	404
2018	Ontario (excluding National Capital Region)	39	35	0	17	8	0	75	25	10
2018	Quebec (excluding National Capital Region)	56	33	5	7	0	0	88	7	16
2018	British Columbia	36	33	8	6	17	0	68	23	13
2017	National Capital Region	41	35	9	10	3	2	77	13	439
2017	Quebec (excluding National Capital Region)	41	53	0	0	0	6	100	0	17
2017	British Columbia	47	39	0	6	8	0	86	14	15
2014	National Capital Region	36	43	9	8	2	1	80	10	422
2014	Ontario (excluding National Capital Region)	32	41	18	9	0	0	74	9	12
2014	Quebec (excluding National Capital Region)	32	68	0	0	0	0	100	0	16
2014	British Columbia	30	35	13	17	4	0	65	22	17
2014	Alberta	46	46	8	0	0	0	92	0	11

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	46	32	10	8	2	1	79	10	405
2020	Ontario (excluding National Capital Region)	40	35	13	13	0	0	75	13	15
2020	Quebec (excluding National Capital Region)	78	11	11	0	0	0	89	0	20
2020	British Columbia	43	35	15	8	0	0	77	8	14
2019	National Capital Region	29	35	14	14	8	0	64	22	379
2019	Quebec (excluding National Capital Region)	23	68	0	0	8	0	92	8	13
2019	British Columbia	16	29	35	20	0	0	45	20	11
2018	National Capital Region	33	33	14	12	7	1	67	19	405
2018	Quebec (excluding National Capital Region)	44	42	7	0	7	0	87	7	16
2018	British Columbia	21	16	31	14	17	0	38	32	13
2017	National Capital Region	30	39	13	13	5	1	69	18	441
2017	Quebec (excluding National Capital Region)	47	29	18	0	0	6	81	0	17
2017	British Columbia	21	39	26	6	8	0	60	14	15
2014	National Capital Region	29	42	13	12	5	0	71	16	421
2014	Ontario (excluding National Capital Region)	24	42	18	0	17	0	66	17	12
2014	Quebec (excluding National Capital Region)	44	50	6	0	0	0	94	0	16
2014	British Columbia	30	35	17	13	4	0	65	17	17
2014	Alberta	39	31	30	0	0	0	70	0	11

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	27	35	14	14	6	3	64	21	407
2020	Ontario (excluding National Capital Region)	35	37	14	13	0	0	72	13	14
2020	Quebec (excluding National Capital Region)	57	24	11	9	0	0	80	9	20
2020	British Columbia	15	40	23	15	0	8	59	16	14
2019	National Capital Region	16	36	18	17	12	2	53	29	378
2019	Quebec (excluding National Capital Region)	7	76	8	0	8	0	83	8	13
2019	British Columbia	10	6	45	29	10	0	16	39	11
2018	National Capital Region	21	36	17	13	10	2	58	24	403
2018	Ontario (excluding National Capital Region)	0	54	0	38	8	0	54	46	10
2018	Quebec (excluding National Capital Region)	19	56	18	0	7	0	75	7	16
2018	British Columbia	0	15	31	37	17	0	15	54	13
2017	National Capital Region	18	35	20	17	7	3	54	25	439
2017	Quebec (excluding National Capital Region)	17	47	7	17	0	11	73	19	17
2017	British Columbia	26	19	20	35	0	0	45	35	15
2014	National Capital Region	17	35	20	19	7	2	53	27	422
2014	Ontario (excluding National Capital Region)	25	42	25	0	8	0	67	8	12
2014	Quebec (excluding National Capital Region)	19	56	19	0	0	6	80	0	16
2014	British Columbia	18	46	9	23	5	0	64	27	16
2014	Alberta	8	84	8	0	0	0	92	0	11

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	32	39	13	11	4	0	72	15	407
2020	Ontario (excluding National Capital Region)	42	37	5	8	8	0	79	16	14
2020	Quebec (excluding National Capital Region)	62	27	5	5	0	0	89	5	20
2020	British Columbia	15	55	23	8	0	0	70	8	14
2019	National Capital Region	16	36	18	17	11	2	53	29	379
2019	Quebec (excluding National Capital Region)	20	55	25	0	0	0	75	0	13
2019	British Columbia	10	6	26	48	10	0	16	57	11
2018	National Capital Region	17	39	18	16	9	1	57	25	404
2018	Ontario (excluding National Capital Region)	11	64	0	17	8	0	75	25	10
2018	Quebec (excluding National Capital Region)	24	51	18	0	7	0	75	7	16
2018	British Columbia	7	20	16	31	26	0	27	56	13
2017	National Capital Region	19	42	16	14	7	2	62	21	441
2017	Quebec (excluding National Capital Region)	30	40	0	24	0	6	74	26	17
2017	British Columbia	6	47	6	13	27	0	53	40	15
2014	National Capital Region	16	43	16	16	6	1	61	23	422
2014	Ontario (excluding National Capital Region)	41	25	34	0	0	0	66	0	12
2014	Quebec (excluding National Capital Region)	26	56	12	6	0	0	81	6	16
2014	British Columbia	23	32	23	19	5	0	54	23	16
2014	Alberta	23	31	39	8	0	0	54	8	11

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	61	26	9	4	0	0	0	87	4	407
2020	Ontario (excluding National Capital Region)	80	20	0	0	0	0	0	100	0	15
2020	Quebec (excluding National Capital Region)	71	23	5	0	0	0	0	95	0	20
2020	British Columbia	50	20	0	0	0	0	29	100	0	14
2019	National Capital Region	59	29	9	1	1	1	0	89	2	380
2019	Quebec (excluding National Capital Region)	35	59	6	0	0	0	0	94	0	12
2019	British Columbia	46	16	0	0	20	0	18	76	24	11

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	40	44	8	7	1	0	84	8	406
2020	Ontario (excluding National Capital Region)	39	49	7	5	0	0	88	5	15
2020	Quebec (excluding National Capital Region)	61	29	11	0	0	0	89	0	20
2020	British Columbia	50	50	0	0	0	0	100	0	14
2019	National Capital Region	28	43	13	9	6	0	72	15	379
2019	Quebec (excluding National Capital Region)	23	52	17	8	0	0	75	8	13
2019	British Columbia	6	45	20	20	10	0	51	29	11
2018	National Capital Region	36	41	13	7	2	1	78	10	399
2018	Quebec (excluding National Capital Region)	46	54	0	0	0	0	100	0	15
2018	British Columbia	14	61	8	16	0	0	75	16	13
2017	National Capital Region	32	45	13	7	2	1	78	9	440
2017	Quebec (excluding National Capital Region)	30	40	24	6	0	0	70	6	17
2017	British Columbia	34	33	27	0	6	0	66	6	15
2014	National Capital Region	33	43	11	11	2	0	76	13	422
2014	Ontario (excluding National Capital Region)	32	42	25	0	0	0	75	0	12
2014	Quebec (excluding National Capital Region)	38	37	25	0	0	0	75	0	16
2014	British Columbia	35	31	35	0	0	0	65	0	17
2014	Alberta	31	53	16	0	0	0	84	0	11

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	20	46	12	16	5	1	67	21	402
2020	Ontario (excluding National Capital Region)	14	60	7	5	8	7	79	14	15
2020	Quebec (excluding National Capital Region)	38	45	6	11	0	0	83	11	19
2020	British Columbia	15	62	15	8	0	0	77	8	14
2019	National Capital Region	13	35	18	21	13	1	48	34	378
2019	Quebec (excluding National Capital Region)	30	37	25	0	8	0	66	8	13
2019	British Columbia	0	22	20	49	10	0	22	59	11

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	47	33	10	7	1	2	1	81	8	405
2020	Ontario (excluding National Capital Region)	28	38	12	15	0	7	0	71	16	15
2020	Quebec (excluding National Capital Region)	66	28	6	0	0	0	0	94	0	19
2020	British Columbia	45	40	15	0	0	0	0	85	0	14
2019	National Capital Region	45	37	8	7	2	1	0	83	10	379
2019	Quebec (excluding National Capital Region)	51	42	7	0	0	0	0	93	0	13
2019	British Columbia	7	54	0	10	20	0	10	67	33	11
2018	National Capital Region	53	35	6	4	2	1	0	88	6	400
2018	Quebec (excluding National Capital Region)	61	34	5	0	0	0	0	95	0	15
2018	British Columbia	42	34	0	16	0	0	8	82	18	13
2017	National Capital Region	50	36	7	4	1	2	0	88	5	439
2017	Quebec (excluding National Capital Region)	64	29	7	0	0	0	0	93	0	17
2017	British Columbia	27	32	6	27	6	0	0	60	34	15
2014	National Capital Region	55	32	6	5	2	1	1	88	7	422
2014	Ontario (excluding National Capital Region)	50	42	0	0	8	0	0	92	8	12
2014	Quebec (excluding National Capital Region)	50	37	13	0	0	0	0	87	0	16
2014	British Columbia	22	44	4	17	9	4	0	68	27	17
2014	Alberta	46	16	30	0	0	0	8	67	0	11

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	48	36	10	5	0	0	84	6	403
2020	Ontario (excluding National Capital Region)	41	54	5	0	0	0	95	0	15
2020	Quebec (excluding National Capital Region)	79	15	6	0	0	0	94	0	19
2020	British Columbia	43	57	0	0	0	0	100	0	14
2019	National Capital Region	46	36	10	5	2	1	83	7	376
2019	Quebec (excluding National Capital Region)	75	25	0	0	0	0	100	0	13
2019	British Columbia	23	38	20	10	10	0	61	20	11
2018	National Capital Region	51	34	9	3	2	0	86	5	398
2018	Quebec (excluding National Capital Region)	68	32	0	0	0	0	100	0	15
2018	British Columbia	44	23	25	8	0	0	67	8	13

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	29	24	17	10	4	11	4	63	17	406
2020	Ontario (excluding National Capital Region)	27	25	33	8	0	0	7	57	8	15
2020	Quebec (excluding National Capital Region)	46	14	20	0	0	11	9	75	0	20
2020	British Columbia	15	55	8	0	15	8	0	76	16	14
2019	National Capital Region	22	29	15	12	7	12	4	60	23	379
2019	Quebec (excluding National Capital Region)	29	37	17	8	8	0	0	66	17	13
2019	British Columbia	0	23	10	28	39	0	0	23	67	11
2018	National Capital Region	29	25	16	12	5	10	3	62	20	400
2018	Quebec (excluding National Capital Region)	61	27	5	0	0	7	0	94	0	15
2018	British Columbia	0	21	6	16	42	8	6	25	68	13
2017	National Capital Region	20	24	17	12	9	14	3	54	25	440
2017	Quebec (excluding National Capital Region)	23	48	23	0	6	0	0	71	6	17
2017	British Columbia	8	20	13	21	19	19	0	34	50	15
2014	National Capital Region	22	28	16	11	12	8	4	57	25	422
2014	Ontario (excluding National Capital Region)	17	49	0	9	18	8	0	71	29	12
2014	Quebec (excluding National Capital Region)	19	38	6	6	0	25	6	82	9	16
2014	British Columbia	4	26	26	9	22	9	4	35	35	17
2014	Alberta	16	8	45	8	8	8	8	28	18	11

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	31	42	13	10	3	2	74	13	405
2020	Ontario (excluding National Capital Region)	27	46	12	15	0	0	73	15	14
2020	Quebec (excluding National Capital Region)	36	54	0	11	0	0	89	11	20
2020	British Columbia	8	42	43	8	0	0	50	8	14
2019	National Capital Region	28	36	15	14	5	1	65	20	378
2019	Quebec (excluding National Capital Region)	36	64	0	0	0	0	100	0	13
2019	British Columbia	0	26	35	10	29	0	26	39	11
2018	National Capital Region	29	40	13	10	5	2	70	16	399
2018	Quebec (excluding National Capital Region)	47	46	0	7	0	0	93	7	15
2018	British Columbia	0	45	0	39	16	0	45	55	13
2017	National Capital Region	37	41	10	8	4	1	78	12	440
2017	Quebec (excluding National Capital Region)	63	30	6	0	0	0	94	0	16
2017	British Columbia	19	55	20	6	0	0	74	6	15
2014	National Capital Region	29	37	13	13	8	0	66	21	422
2014	Ontario (excluding National Capital Region)	34	32	17	9	0	8	72	10	12
2014	Quebec (excluding National Capital Region)	32	56	6	6	0	0	88	6	16
2014	British Columbia	30	31	17	17	4	0	61	22	17
2014	Alberta	39	46	8	8	0	0	85	8	11

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	27	33	16	11	9	2	2	62	21	407
2020	Ontario (excluding National Capital Region)	40	29	11	6	14	0	0	69	20	15
2020	Quebec (excluding National Capital Region)	47	29	15	5	0	0	4	78	6	20
2020	British Columbia	8	28	8	23	28	0	7	38	54	14
2019	National Capital Region	28	29	13	16	12	0	1	58	29	380
2019	Quebec (excluding National Capital Region)	16	31	17	23	0	0	13	54	27	13
2019	British Columbia	10	10	9	36	36	0	0	20	72	11
2018	National Capital Region	26	33	15	10	11	3	2	62	23	399
2018	Quebec (excluding National Capital Region)	39	27	21	7	0	0	5	70	8	15
2018	British Columbia	0	7	8	22	47	0	15	8	82	13
2017	National Capital Region	26	33	15	13	10	2	1	61	24	440
2017	Quebec (excluding National Capital Region)	23	36	17	17	0	0	7	63	18	17
2017	British Columbia	26	14	0	13	39	0	8	43	57	15
2014	National Capital Region	11	20	17	18	32	0	2	32	51	421
2014	Ontario (excluding National Capital Region)	18	17	8	25	33	0	0	34	58	12
2014	Quebec (excluding National Capital Region)	12	12	0	25	44	0	6	26	74	16
2014	British Columbia	13	4	17	30	30	0	5	18	64	17
2014	Alberta	31	30	8	8	15	8	0	67	25	11

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	49	23	15	5	4	1	3	75	10	407
2020	Ontario (excluding National Capital Region)	71	21	7	0	0	0	0	93	0	15
2020	Quebec (excluding National Capital Region)	43	20	10	11	0	5	11	75	13	20
2020	British Columbia	35	50	8	0	0	0	7	92	0	14
2019	National Capital Region	53	26	10	4	3	0	3	81	8	378
2019	Quebec (excluding National Capital Region)	49	36	15	0	0	0	0	85	0	13
2019	British Columbia	35	45	10	0	10	0	0	80	10	11

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	57	23	12	4	1	0	3	83	5	407
2020	Ontario (excluding National Capital Region)	52	41	6	0	0	0	0	94	0	15
2020	Quebec (excluding National Capital Region)	50	24	16	5	0	0	5	77	6	20
2020	British Columbia	35	20	23	15	8	0	0	55	23	14
2019	National Capital Region	54	24	12	3	2	1	4	82	5	377
2019	Quebec (excluding National Capital Region)	52	33	0	15	0	0	0	85	15	13
2019	British Columbia	61	10	10	10	10	0	0	71	20	11

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	81	8	3	1	2	2	4	94	3	404
2020	Ontario (excluding National Capital Region)	86	7	0	0	0	7	0	100	0	15
2020	Quebec (excluding National Capital Region)	84	5	0	0	0	5	5	100	0	20
2020	British Columbia	85	15	0	0	0	0	0	100	0	14
2019	National Capital Region	82	7	2	1	1	3	4	96	2	377
2019	Quebec (excluding National Capital Region)	83	8	0	0	0	8	0	100	0	13
2019	British Columbia	90	0	0	0	10	0	0	90	10	11

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	79	7	4	1	1	1	7	94	2	406
2020	Ontario (excluding National Capital Region)	79	14	0	0	0	7	0	100	0	15
2020	Quebec (excluding National Capital Region)	74	10	0	5	0	5	5	94	6	20
2020	British Columbia	65	23	0	0	5	0	7	94	6	14
2019	National Capital Region	84	3	2	0	1	2	8	97	1	377
2019	Quebec (excluding National Capital Region)	92	8	0	0	0	0	0	100	0	13
2019	British Columbia	80	10	0	0	10	0	0	90	10	11

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	29	48	12	8	1	2	0	78	10	406
2020	Ontario (excluding National Capital Region)	28	60	11	0	0	0	0	89	0	15
2020	Quebec (excluding National Capital Region)	57	27	5	0	0	11	0	94	0	20
2020	British Columbia	30	47	23	0	0	0	0	77	0	14
2019	National Capital Region	22	54	11	9	2	3	0	77	12	380
2019	Quebec (excluding National Capital Region)	27	39	17	0	8	8	0	72	9	13
2019	British Columbia	0	62	9	20	10	0	0	62	29	11
2018	National Capital Region	27	43	17	6	3	3	0	73	10	398
2018	Quebec (excluding National Capital Region)	26	55	12	0	0	0	7	87	0	15
2018	British Columbia	14	53	8	16	8	0	0	67	25	13
2017	National Capital Region	28	43	16	9	2	1	0	72	11	440
2017	Quebec (excluding National Capital Region)	29	35	17	6	0	13	0	74	7	17
2017	British Columbia	0	53	26	21	0	0	0	53	21	15

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	38	44	10	6	1	1	0	83	7	403
2020	Ontario (excluding National Capital Region)	63	26	11	0	0	0	0	89	0	15
2020	Quebec (excluding National Capital Region)	48	30	16	0	0	0	5	83	0	20
2020	British Columbia	28	57	15	0	0	0	0	85	0	14
2019	National Capital Region	38	42	10	7	3	1	0	81	9	378
2019	Quebec (excluding National Capital Region)	61	31	8	0	0	0	0	92	0	13
2019	British Columbia	18	28	33	0	22	0	0	46	22	10
2018	National Capital Region	46	42	6	4	2	1	0	88	6	401
2018	Quebec (excluding National Capital Region)	63	37	0	0	0	0	0	100	0	16
2018	British Columbia	33	43	8	16	0	0	0	75	16	13
2017	National Capital Region	41	42	9	5	1	1	0	84	7	439
2017	Quebec (excluding National Capital Region)	40	54	6	0	0	0	0	94	0	17
2017	British Columbia	26	61	13	0	0	0	0	87	0	15
2014	National Capital Region	48	38	9	3	1	1	0	87	4	421
2014	Ontario (excluding National Capital Region)	67	25	9	0	0	0	0	91	0	12
2014	Quebec (excluding National Capital Region)	32	62	6	0	0	0	0	94	0	16
2014	British Columbia	39	44	4	9	4	0	0	83	13	17
2014	Alberta	54	23	16	8	0	0	0	77	8	11

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	41	37	11	7	1	3	0	81	8	406
2020	Ontario (excluding National Capital Region)	49	46	5	0	0	0	0	95	0	15
2020	Quebec (excluding National Capital Region)	73	11	5	5	0	0	5	89	6	20
2020	British Columbia	38	47	15	0	0	0	0	85	0	14
2019	National Capital Region	49	34	9	4	1	1	0	85	5	377
2019	Quebec (excluding National Capital Region)	69	31	0	0	0	0	0	100	0	13
2019	British Columbia	36	45	10	0	10	0	0	80	10	11
2018	National Capital Region	47	37	10	3	1	2	0	86	4	402
2018	Quebec (excluding National Capital Region)	63	37	0	0	0	0	0	100	0	16
2018	British Columbia	41	28	31	0	0	0	0	69	0	13
2017	National Capital Region	46	39	10	2	1	2	0	87	3	439
2017	Quebec (excluding National Capital Region)	47	47	6	0	0	0	0	94	0	17
2017	British Columbia	26	42	26	0	6	0	0	68	6	15
2014	National Capital Region	55	34	6	2	0	3	0	91	2	422
2014	Ontario (excluding National Capital Region)	66	17	18	0	0	0	0	82	0	12
2014	Quebec (excluding National Capital Region)	32	62	6	0	0	0	0	94	0	16
2014	British Columbia	35	52	9	0	0	4	0	91	0	17
2014	Alberta	69	8	16	0	8	0	0	77	8	11

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	28	28	21	11	3	9	0	62	15	406
2020	Ontario (excluding National Capital Region)	35	45	19	0	0	0	0	81	0	15
2020	Quebec (excluding National Capital Region)	48	25	5	5	0	11	5	87	6	20
2020	British Columbia	30	42	20	0	0	8	0	78	0	14

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	48	28	11	6	1	4	2	81	8	406
2020	Ontario (excluding National Capital Region)	40	41	12	7	0	0	0	81	7	15
2020	Quebec (excluding National Capital Region)	73	16	0	0	0	5	5	100	0	20
2020	British Columbia	43	27	15	8	0	0	8	76	8	14

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	65	28	4	3	1	0	93	4	407
2020	Ontario (excluding National Capital Region)	56	39	5	0	0	0	95	0	15
2020	Quebec (excluding National Capital Region)	89	5	0	0	0	5	100	0	20
2020	British Columbia	43	50	8	0	0	0	92	0	14
2019	National Capital Region	59	31	6	4	1	0	90	5	377
2019	Quebec (excluding National Capital Region)	75	25	0	0	0	0	100	0	13
2019	British Columbia	45	25	10	10	10	0	71	20	11
2018	National Capital Region	59	33	5	2	1	0	92	3	402
2018	Quebec (excluding National Capital Region)	68	32	0	0	0	0	100	0	16
2018	British Columbia	38	46	8	0	8	0	84	8	13
2017	National Capital Region	57	33	6	3	1	0	90	4	438
2017	Quebec (excluding National Capital Region)	53	47	0	0	0	0	100	0	17
2017	British Columbia	27	47	20	6	0	0	74	6	15
2014	National Capital Region	57	35	4	3	1	0	92	3	422
2014	Ontario (excluding National Capital Region)	50	41	0	9	0	0	91	9	12
2014	Quebec (excluding National Capital Region)	63	37	0	0	0	0	100	0	16
2014	British Columbia	52	39	0	4	4	0	91	9	17
2014	Alberta	70	30	0	0	0	0	100	0	11

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	59	26	7	5	1	0	86	6	405
2020	Ontario (excluding National Capital Region)	56	39	5	0	0	0	95	0	15
2020	Quebec (excluding National Capital Region)	73	16	5	0	0	5	94	0	20
2020	British Columbia	43	50	0	8	0	0	92	8	14
2019	National Capital Region	43	30	14	8	4	0	74	12	378
2019	Quebec (excluding National Capital Region)	66	17	17	0	0	0	83	0	13
2019	British Columbia	16	35	29	10	10	0	51	20	11
2018	National Capital Region	46	34	11	6	3	1	80	9	402
2018	Quebec (excluding National Capital Region)	62	38	0	0	0	0	100	0	16
2018	British Columbia	15	52	8	8	16	0	67	25	13
2017	National Capital Region	43	35	13	5	4	0	78	9	440
2017	Quebec (excluding National Capital Region)	60	34	6	0	0	0	94	0	17
2017	British Columbia	34	33	6	27	0	0	66	27	15
2014	National Capital Region	46	40	6	5	2	1	87	7	422
2014	Ontario (excluding National Capital Region)	59	17	16	9	0	0	75	9	12
2014	Quebec (excluding National Capital Region)	38	56	6	0	0	0	94	0	16
2014	British Columbia	40	26	26	4	4	0	65	9	17
2014	Alberta	55	38	8	0	0	0	92	0	11

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	56	31	5	5	2	1	88	7	403
2020	Ontario (excluding National Capital Region)	49	46	5	0	0	0	95	0	15
2020	Quebec (excluding National Capital Region)	73	16	5	0	0	5	94	0	20
2020	British Columbia	35	57	0	8	0	0	92	8	14
2019	National Capital Region	42	33	11	9	5	0	75	14	378
2019	Quebec (excluding National Capital Region)	65	7	18	9	0	0	72	9	12
2019	British Columbia	23	38	20	10	10	0	61	20	11
2018	National Capital Region	44	37	10	6	3	0	81	9	400
2018	Quebec (excluding National Capital Region)	62	38	0	0	0	0	100	0	16
2018	British Columbia	8	67	0	16	8	0	75	25	13
2017	National Capital Region	39	42	10	6	3	0	80	10	441
2017	Quebec (excluding National Capital Region)	53	34	13	0	0	0	87	0	17
2017	British Columbia	27	33	21	13	6	0	60	19	15
2014	National Capital Region	44	40	8	5	3	0	84	8	422
2014	Ontario (excluding National Capital Region)	59	8	17	0	17	0	67	17	12
2014	Quebec (excluding National Capital Region)	32	62	6	0	0	0	94	0	16
2014	British Columbia	40	26	9	22	4	0	65	26	17
2014	Alberta	39	61	0	0	0	0	100	0	11

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	52	25	11	5	5	2	0	79	10	407
2020	Ontario (excluding National Capital Region)	42	40	18	0	0	0	0	82	0	15
2020	Quebec (excluding National Capital Region)	62	11	11	5	0	11	0	82	6	20
2020	British Columbia	42	35	15	0	8	0	0	77	8	14
2019	National Capital Region	38	31	14	8	7	2	0	70	15	379
2019	Quebec (excluding National Capital Region)	26	25	32	8	0	8	0	56	9	13
2019	British Columbia	13	18	39	10	20	0	0	32	29	11
2018	National Capital Region	40	27	19	7	5	2	0	68	12	401
2018	Quebec (excluding National Capital Region)	47	20	27	7	0	0	0	67	7	16
2018	British Columbia	23	30	8	8	25	6	0	56	35	13
2017	National Capital Region	40	25	17	9	5	3	0	68	14	441
2017	Quebec (excluding National Capital Region)	36	24	29	11	0	0	0	60	11	17
2017	British Columbia	27	20	26	6	13	0	8	51	21	15
2014	National Capital Region	39	30	15	8	5	3	0	71	13	422
2014	Ontario (excluding National Capital Region)	59	0	17	16	9	0	0	59	25	12
2014	Quebec (excluding National Capital Region)	26	37	6	19	6	6	0	67	26	16
2014	British Columbia	9	9	48	13	4	17	0	21	21	17
2014	Alberta	47	15	30	8	0	0	0	62	8	11

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	National Capital Region	15	51	33	407
2020	Ontario (excluding National Capital Region)	7	75	18	15
2020	Quebec (excluding National Capital Region)	16	57	27	20
2020	British Columbia	0	35	65	14
2019	National Capital Region	21	42	37	379
2019	Quebec (excluding National Capital Region)	17	43	40	13
2019	British Columbia	0	33	67	11
2018	National Capital Region	17	46	36	403
2018	Ontario (excluding National Capital Region)	18	65	17	10
2018	Quebec (excluding National Capital Region)	0	67	33	16
2018	British Columbia	8	36	56	13
2017	National Capital Region	18	46	36	440
2017	Quebec (excluding National Capital Region)	0	71	29	17
2017	British Columbia	26	40	34	15
2014	National Capital Region	14	53	32	422
2014	Ontario (excluding National Capital Region)	9	50	41	12
2014	Quebec (excluding National Capital Region)	19	57	25	16
2014	British Columbia	9	61	30	17
2014	Alberta	23	55	23	11

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	National Capital Region	13	34	35	11	5	2	63
2019	National Capital Region	12	28	42	9	2	7	81
2018	National Capital Region	19	17	51	7	0	6	73
2017	National Capital Region	18	14	49	11	0	6	79
2014	National Capital Region	23	16	29	28	9999	4	60

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	6	94	407
2020	Ontario (excluding National Capital Region)	0	100	15
2019	National Capital Region	7	93	379
2018	National Capital Region	11	89	402
2018	Quebec (excluding National Capital Region)	0	100	16

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	35	65	24
2019	National Capital Region	59	41	28
2018	National Capital Region	45	55	43

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	60	40	24
2019	National Capital Region	49	51	28
2018	National Capital Region	53	47	43

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	National Capital Region	100	24
2019	National Capital Region	100	28
2018	National Capital Region	100	43

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2020	National Capital Region	100	24
2019	National Capital Region	100	28
2018	National Capital Region	100	43

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	24

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	30	70	24
2019	National Capital Region	29	71	28
2018	National Capital Region	35	65	43

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	39	61	24
2019	National Capital Region	29	71	28
2018	National Capital Region	32	68	43

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	23	77	24
2019	National Capital Region	30	70	28
2018	National Capital Region	30	70	43

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	36	64	24
2019	National Capital Region	37	63	28
2018	National Capital Region	29	71	43

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	18	82	28
2018	National Capital Region	28	72	43

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	67	33	24
2019	National Capital Region	46	54	28
2018	National Capital Region	42	58	43

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	24	76	24
2019	National Capital Region	17	83	28
2018	National Capital Region	28	72	43

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	National Capital Region	100	24
2019	National Capital Region	100	28
2018	National Capital Region	100	43

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	24
2018	National Capital Region	18	82	43

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	28

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	51	49	24
2019	National Capital Region	36	64	28
2018	National Capital Region	25	75	43

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	22	78	24

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	17	83	43

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	43	57	24
2019	National Capital Region	49	51	28
2018	National Capital Region	59	41	43

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	28	72	24
2018	National Capital Region	19	81	43

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	18	82	28
2018	National Capital Region	17	83	43

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	28
2018	National Capital Region	0	100	43

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	23	77	24
2018	National Capital Region	20	80	43

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	15	85	43

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	31	69	24
2019	National Capital Region	25	75	28
2018	National Capital Region	18	82	43

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	28
2018	National Capital Region	20	80	42

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	27	73	42

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	18	82	42

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	24	76	42

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	28
2018	National Capital Region	14	86	42

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	18	82	28
2018	National Capital Region	12	88	42

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	28
2018	National Capital Region	0	100	42

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	38	62	28
2018	National Capital Region	22	78	42

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	55	45	28
2018	National Capital Region	35	65	42

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	28
2018	National Capital Region	0	100	42

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	46	54	28
2018	National Capital Region	57	43	42

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	28
2018	National Capital Region	0	100	42

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	17	83	28
2018	National Capital Region	12	88	42

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	19	12	15	6	3	39	8	57	15	407
2020	Ontario (excluding National Capital Region)	28	19	18	0	0	35	0	72	0	15
2020	Quebec (excluding National Capital Region)	25	5	0	6	0	50	14	84	16	20
2020	British Columbia	15	37	40	0	0	8	0	56	0	14
2019	National Capital Region	19	15	14	6	3	35	7	60	16	380
2019	Quebec (excluding National Capital Region)	14	8	15	0	8	33	21	49	18	13
2019	British Columbia	17	16	28	10	10	10	10	41	24	11
2018	National Capital Region	21	15	11	5	4	35	9	64	16	404
2018	Ontario (excluding National Capital Region)	31	8	42	8	0	10	0	44	9	10
2018	Quebec (excluding National Capital Region)	31	19	12	7	0	32	0	73	10	16
2018	British Columbia	6	21	16	9	0	22	25	52	17	13
2017	National Capital Region	18	15	17	3	2	33	11	60	9	439
2017	Quebec (excluding National Capital Region)	17	17	11	0	0	42	11	75	0	17
2017	British Columbia	0	42	19	0	0	39	0	68	0	15
2014	National Capital Region	16	12	16	7	4	36	9	52	19	422
2014	Ontario (excluding National Capital Region)	9	33	17	18	0	0	24	55	23	12
2014	Quebec (excluding National Capital Region)	19	19	0	12	0	37	12	75	25	16
2014	British Columbia	4	9	4	4	9	52	17	44	42	17
2014	Alberta	31	8	30	0	0	16	15	56	0	11

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	38	31	14	5	2	9	0	77	7	406
2020	Ontario (excluding National Capital Region)	35	53	5	0	0	7	0	95	0	15
2020	Quebec (excluding National Capital Region)	66	18	0	0	0	16	0	100	0	20
2020	British Columbia	30	37	33	0	0	0	0	67	0	14
2019	National Capital Region	40	32	11	5	1	9	1	80	7	380
2019	Quebec (excluding National Capital Region)	43	40	0	0	8	8	0	91	9	13
2019	British Columbia	36	15	20	10	10	10	0	57	22	11
2018	National Capital Region	39	34	14	5	2	6	0	78	7	404
2018	Ontario (excluding National Capital Region)	52	8	31	8	0	0	0	61	8	10
2018	Quebec (excluding National Capital Region)	37	42	0	7	0	13	0	92	8	16
2018	British Columbia	21	40	22	0	0	16	0	73	0	13
2017	National Capital Region	38	36	11	3	1	10	2	84	4	440
2017	Quebec (excluding National Capital Region)	30	40	13	6	0	11	0	79	6	17
2017	British Columbia	21	34	32	6	6	0	0	55	13	15
2014	National Capital Region	35	30	17	5	2	11	1	74	8	422
2014	Ontario (excluding National Capital Region)	33	49	9	9	0	0	0	82	9	12
2014	Quebec (excluding National Capital Region)	38	43	6	6	0	6	0	87	7	16
2014	British Columbia	22	26	22	4	9	17	0	58	16	17
2014	Alberta	39	8	38	0	0	8	8	55	0	11

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	5	95	406
2020	Ontario (excluding National Capital Region)	0	100	15
2020	Quebec (excluding National Capital Region)	0	100	20
2020	British Columbia	0	100	14
2019	National Capital Region	3	97	379
2019	Quebec (excluding National Capital Region)	0	100	13
2018	National Capital Region	3	97	402
2018	Quebec (excluding National Capital Region)	0	100	16
2018	British Columbia	0	100	13

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	51	49	19
2019	National Capital Region	41	59	13

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	19
2019	National Capital Region	0	100	13

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	19
2019	National Capital Region	0	100	13

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	13

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	13

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	13

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	39	61	19

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	28	72	19

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	19

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	32	68	19

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	19

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	13

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	13

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	19
2019	National Capital Region	0	100	13

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	19

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	38	62	19

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	39	61	13

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	19

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	19

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	19
2019	National Capital Region	0	100	13

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	19
2019	National Capital Region	0	100	13

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	72	28	19
2019	National Capital Region	40	60	13

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	19
2019	National Capital Region	0	100	12

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	19
2019	National Capital Region	0	100	12

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	19

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	19
2019	National Capital Region	0	100	12

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	19
2019	National Capital Region	0	100	12

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	19

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	12

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	12

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	32	68	19

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	54	46	19
2019	National Capital Region	50	50	12

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	19
2019	National Capital Region	0	100	12

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	37	63	19
2019	National Capital Region	56	44	12

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	0	100	19
2019	National Capital Region	0	100	12

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	12

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	19	12	18	3	2	41	6	59	8	403
2020	Ontario (excluding National Capital Region)	35	14	23	0	0	28	0	68	0	15
2020	Quebec (excluding National Capital Region)	36	0	0	0	0	50	14	100	0	20
2020	British Columbia	23	29	33	0	0	15	0	61	0	14
2019	National Capital Region	20	13	14	2	1	43	7	65	6	380
2019	Quebec (excluding National Capital Region)	14	0	15	0	0	58	13	49	0	13
2019	British Columbia	10	9	20	0	10	26	26	38	21	11
2018	National Capital Region	22	12	13	0	1	40	11	70	3	402
2018	Ontario (excluding National Capital Region)	18	21	51	0	0	10	0	44	0	10
2018	Quebec (excluding National Capital Region)	31	19	10	7	0	33	0	75	10	16
2018	British Columbia	0	8	26	0	0	36	31	24	0	13
2017	National Capital Region	20	13	15	1	0	39	11	66	3	441
2017	Quebec (excluding National Capital Region)	23	29	6	0	0	30	13	90	0	17
2017	British Columbia	13	27	6	0	6	40	6	76	12	15
2014	National Capital Region	17	14	14	3	1	41	10	64	6	422
2014	Ontario (excluding National Capital Region)	9	42	17	0	0	9	24	75	0	12
2014	Quebec (excluding National Capital Region)	19	31	0	6	0	31	12	89	11	16
2014	British Columbia	0	9	9	0	4	74	4	41	20	17
2014	Alberta	23	15	30	0	0	16	15	56	0	11

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	40	28	15	3	1	12	0	77	5	407
2020	Ontario (excluding National Capital Region)	35	47	11	0	0	7	0	88	0	15
2020	Quebec (excluding National Capital Region)	61	20	0	0	0	20	0	100	0	20
2019	National Capital Region	39	33	11	2	1	12	1	84	3	379
2019	Quebec (excluding National Capital Region)	44	22	8	0	0	25	0	89	0	13
2019	British Columbia	39	9	31	10	10	0	0	48	21	10
2018	National Capital Region	40	36	13	1	1	8	2	83	2	404
2018	Ontario (excluding National Capital Region)	39	21	39	0	0	0	0	61	0	10
2018	Quebec (excluding National Capital Region)	44	36	0	7	0	13	0	92	8	16
2018	British Columbia	22	45	16	0	0	16	0	80	0	13
2017	National Capital Region	36	35	11	2	0	13	2	84	2	440
2017	Quebec (excluding National Capital Region)	29	48	6	0	0	17	0	93	0	17
2017	British Columbia	26	42	13	0	6	13	0	78	7	15
2014	National Capital Region	38	31	13	2	1	13	2	82	3	422
2014	Ontario (excluding National Capital Region)	33	41	9	0	0	17	0	89	0	12
2014	Quebec (excluding National Capital Region)	38	43	6	6	0	6	0	87	7	16
2014	British Columbia	9	39	9	0	4	39	0	79	7	17
2014	Alberta	39	15	23	0	0	8	15	70	0	11

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	59	19	14	5	3	0	78	8	405
2020	Ontario (excluding National Capital Region)	47	21	13	5	14	0	68	19	15
2020	Quebec (excluding National Capital Region)	71	6	9	0	9	5	81	9	20
2020	British Columbia	35	28	22	8	8	0	63	15	14

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	57	27	11	3	2	0	0	84	5	406
2020	Ontario (excluding National Capital Region)	54	32	7	7	0	0	0	86	7	15
2020	Quebec (excluding National Capital Region)	59	33	4	0	0	5	0	96	0	20
2020	British Columbia	29	28	28	15	0	0	0	57	15	14
2019	National Capital Region	51	29	10	4	5	0	1	81	9	377
2019	Quebec (excluding National Capital Region)	60	25	15	0	0	0	0	85	0	13
2019	British Columbia	9	36	7	20	29	0	0	44	49	11
2018	National Capital Region	44	31	15	5	4	1	0	76	9	400
2018	Ontario (excluding National Capital Region)	42	21	27	10	0	0	0	63	10	10
2018	Quebec (excluding National Capital Region)	42	31	27	0	0	0	0	73	0	16
2018	British Columbia	0	44	22	17	16	0	0	44	34	13
2017	National Capital Region	50	29	13	3	3	1	1	80	6	438
2017	Quebec (excluding National Capital Region)	37	35	23	0	6	0	0	71	6	17
2017	British Columbia	13	27	26	21	13	0	0	40	34	15

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	10	26	29	24	11	0	0	36	35	406
2020	Ontario (excluding National Capital Region)	33	34	19	14	0	0	0	67	14	15
2020	Quebec (excluding National Capital Region)	15	13	32	29	5	5	0	30	36	20
2020	British Columbia	22	8	28	38	5	0	0	29	43	14
2019	National Capital Region	14	29	29	16	11	0	1	43	27	377
2019	Quebec (excluding National Capital Region)	7	27	49	0	17	0	0	35	17	13
2019	British Columbia	18	23	39	10	10	0	0	41	20	11
2018	National Capital Region	10	22	31	23	12	1	0	33	36	400
2018	Ontario (excluding National Capital Region)	0	20	39	10	31	0	0	20	41	10
2018	Quebec (excluding National Capital Region)	7	11	45	31	7	0	0	17	38	16
2018	British Columbia	9	38	28	16	8	0	0	47	25	13
2017	National Capital Region	10	22	32	19	17	0	0	32	36	440
2017	Quebec (excluding National Capital Region)	6	13	58	12	11	0	0	18	23	17
2017	British Columbia	21	20	34	13	13	0	0	40	26	15

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	19	31	28	14	8	0	0	50	22	406
2020	Ontario (excluding National Capital Region)	46	28	18	0	7	0	0	75	7	15
2020	Quebec (excluding National Capital Region)	15	40	23	11	5	5	0	58	17	20
2020	British Columbia	29	40	23	0	8	0	0	70	8	14
2019	National Capital Region	20	36	23	14	7	0	1	56	21	378
2019	Quebec (excluding National Capital Region)	13	37	17	17	17	0	0	50	34	13
2019	British Columbia	18	43	29	0	10	0	0	61	10	11
2018	National Capital Region	15	34	27	15	7	1	1	50	23	401
2018	Ontario (excluding National Capital Region)	0	41	28	21	10	0	0	41	31	10
2018	Quebec (excluding National Capital Region)	7	24	48	13	7	0	0	31	21	15
2018	British Columbia	15	60	16	8	0	0	0	75	8	13
2017	National Capital Region	15	30	32	15	8	0	0	45	23	438
2017	Quebec (excluding National Capital Region)	0	18	53	18	11	0	0	18	29	17
2017	British Columbia	34	14	26	20	6	0	0	48	26	15

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	19	24	31	15	10	1	1	44	25	402
2020	Ontario (excluding National Capital Region)	35	20	18	7	8	5	7	62	17	15
2020	Quebec (excluding National Capital Region)	19	16	38	16	5	5	0	38	23	20
2020	British Columbia	22	38	33	0	8	0	0	60	8	14
2019	National Capital Region	15	25	29	16	14	0	1	40	30	377
2019	Quebec (excluding National Capital Region)	7	45	31	0	17	0	0	53	17	13
2019	British Columbia	9	7	55	10	20	0	0	15	29	11
2018	National Capital Region	12	27	24	20	16	1	0	39	37	398
2018	Ontario (excluding National Capital Region)	11	21	21	28	18	0	0	32	46	10
2018	Quebec (excluding National Capital Region)	0	42	33	19	7	0	0	42	26	16
2018	British Columbia	17	28	13	25	16	0	0	46	41	13
2017	National Capital Region	14	24	27	20	14	0	1	38	35	441
2017	Quebec (excluding National Capital Region)	6	34	35	19	6	0	0	40	24	17
2017	British Columbia	14	33	27	6	19	0	0	47	26	15

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	29	32	19	13	7	0	1	61	20	404
2020	Ontario (excluding National Capital Region)	54	25	7	14	0	0	0	79	14	15
2020	Quebec (excluding National Capital Region)	15	52	14	9	4	5	0	72	13	20
2020	British Columbia	37	23	13	13	15	0	0	60	28	14
2019	National Capital Region	36	29	19	9	6	0	1	66	15	378
2019	Quebec (excluding National Capital Region)	32	29	39	0	0	0	0	61	0	13
2019	British Columbia	38	43	0	0	20	0	0	80	20	11
2018	National Capital Region	28	32	22	10	7	1	0	60	17	401
2018	Ontario (excluding National Capital Region)	32	8	41	10	8	0	0	41	18	10
2018	Quebec (excluding National Capital Region)	20	5	51	24	0	0	0	25	24	16
2018	British Columbia	17	22	54	6	0	0	0	40	6	13
2017	National Capital Region	28	30	19	12	10	0	1	58	22	440
2017	Quebec (excluding National Capital Region)	18	11	53	17	0	0	0	30	17	17
2017	British Columbia	27	33	14	19	6	0	0	60	26	15

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	22	32	22	15	9	0	0	54	24	406
2020	Ontario (excluding National Capital Region)	40	40	14	6	0	0	0	79	6	15
2020	Quebec (excluding National Capital Region)	36	35	5	18	0	5	0	75	19	20
2020	British Columbia	15	8	40	15	15	0	7	24	32	14
2019	National Capital Region	30	27	23	12	7	0	1	57	20	379
2019	Quebec (excluding National Capital Region)	40	20	34	7	0	0	0	60	7	13
2019	British Columbia	28	26	20	10	17	0	0	54	26	11
2018	National Capital Region	29	23	25	14	9	0	0	52	23	397
2018	Ontario (excluding National Capital Region)	20	18	44	0	18	0	0	38	18	10
2018	Quebec (excluding National Capital Region)	18	24	40	12	6	0	0	42	18	16
2018	British Columbia	23	15	25	20	16	0	0	39	37	13
2017	National Capital Region	27	27	22	15	8	0	0	54	23	439
2017	Quebec (excluding National Capital Region)	23	48	11	6	11	0	0	71	17	17
2017	British Columbia	14	34	32	20	0	0	0	48	20	15

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	33	28	15	12	7	0	4	64	20	405
2020	Ontario (excluding National Capital Region)	42	25	26	7	0	0	0	67	7	15
2020	Quebec (excluding National Capital Region)	32	11	19	20	4	5	9	50	28	20
2020	British Columbia	15	28	38	13	0	0	7	46	14	14

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	33	34	20	9	2	1	1	69	11	404
2020	Ontario (excluding National Capital Region)	41	52	0	7	0	0	0	93	7	15
2020	Quebec (excluding National Capital Region)	40	27	16	6	0	6	6	75	6	19
2020	British Columbia	22	48	8	23	0	0	0	70	23	14
2019	National Capital Region	31	38	17	10	2	0	1	70	12	375
2019	Quebec (excluding National Capital Region)	21	47	23	0	8	0	0	68	8	13
2019	British Columbia	9	23	39	20	10	0	0	32	29	11
2018	National Capital Region	32	36	20	6	4	1	1	70	10	404
2018	Ontario (excluding National Capital Region)	31	11	58	0	0	0	0	42	0	10
2018	Quebec (excluding National Capital Region)	17	49	20	7	7	0	0	67	13	16
2018	British Columbia	28	30	17	16	8	0	0	58	25	13
2017	National Capital Region	32	35	21	8	3	0	0	67	12	439
2017	Quebec (excluding National Capital Region)	36	42	11	0	6	0	6	82	6	17
2017	British Columbia	21	40	13	20	0	6	0	65	21	15

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	29	34	22	11	3	1	0	64	14	403
2020	Ontario (excluding National Capital Region)	43	53	5	0	0	0	0	95	0	15
2020	Quebec (excluding National Capital Region)	43	37	9	5	0	5	0	85	6	20
2020	British Columbia	44	23	18	15	0	0	0	67	15	14
2019	National Capital Region	24	33	26	9	6	0	1	58	16	378
2019	Quebec (excluding National Capital Region)	27	41	15	0	17	0	0	68	17	13
2019	British Columbia	18	52	20	0	10	0	0	71	10	11
2018	National Capital Region	27	32	24	12	4	0	1	60	16	404
2018	Ontario (excluding National Capital Region)	13	20	59	8	0	0	0	32	8	10
2018	Quebec (excluding National Capital Region)	31	37	26	0	7	0	0	67	7	16
2018	British Columbia	23	60	16	0	0	0	0	84	0	13
2017	National Capital Region	21	40	24	10	5	0	0	61	15	439
2017	Quebec (excluding National Capital Region)	31	40	23	0	6	0	0	71	6	17
2017	British Columbia	40	13	34	6	0	6	0	57	7	15

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	37	33	19	8	2	0	0	71	10	400
2020	Ontario (excluding National Capital Region)	40	39	21	0	0	0	0	79	0	15
2020	Quebec (excluding National Capital Region)	55	34	5	0	0	5	0	94	0	20
2020	British Columbia	37	43	20	0	0	0	0	80	0	14
2019	National Capital Region	30	34	22	9	4	0	1	64	13	375
2019	Quebec (excluding National Capital Region)	36	34	14	0	17	0	0	69	17	13
2019	British Columbia	9	43	39	0	10	0	0	51	10	11
2018	National Capital Region	33	36	17	10	3	0	1	70	13	404
2018	Ontario (excluding National Capital Region)	30	21	31	18	0	0	0	51	18	10
2018	Quebec (excluding National Capital Region)	24	49	13	7	7	0	0	73	13	16
2018	British Columbia	30	21	33	16	0	0	0	51	16	13
2017	National Capital Region	30	38	19	9	3	0	0	69	12	438
2017	Quebec (excluding National Capital Region)	24	53	17	0	6	0	0	77	6	17
2017	British Columbia	34	20	27	6	13	0	0	53	19	15

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	47	26	14	6	5	0	1	74	11	405
2020	Ontario (excluding National Capital Region)	38	29	21	5	7	0	0	67	12	15
2020	Quebec (excluding National Capital Region)	55	29	5	5	0	5	0	89	6	20
2020	British Columbia	34	15	35	8	8	0	0	50	15	14
2019	National Capital Region	40	30	16	7	6	0	1	71	13	378
2019	Quebec (excluding National Capital Region)	38	25	28	0	8	0	0	63	8	13
2019	British Columbia	0	43	28	20	10	0	0	43	29	11

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	27	30	26	12	6	0	57	18	404
2020	Ontario (excluding National Capital Region)	33	32	28	0	7	0	65	7	15
2020	Quebec (excluding National Capital Region)	34	18	15	22	5	5	55	29	20
2020	British Columbia	28	34	23	8	8	0	62	15	14

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	30	36	20	11	3	1	0	66	14	403
2020	Ontario (excluding National Capital Region)	21	51	28	0	0	0	0	72	0	15
2020	Quebec (excluding National Capital Region)	25	30	34	5	0	5	0	58	6	20
2020	British Columbia	52	28	5	15	0	0	0	80	15	14
2019	National Capital Region	37	30	21	7	4	0	1	67	11	373
2019	Quebec (excluding National Capital Region)	44	22	34	0	0	0	0	66	0	13
2019	British Columbia	48	26	16	0	10	0	0	74	10	11
2018	National Capital Region	32	34	20	10	3	0	1	67	13	403
2018	Ontario (excluding National Capital Region)	8	30	54	8	0	0	0	38	8	10
2018	Quebec (excluding National Capital Region)	25	43	25	0	7	0	0	68	7	16
2018	British Columbia	46	40	14	0	0	0	0	86	0	13
2017	National Capital Region	29	36	20	11	3	1	0	66	14	439
2017	Quebec (excluding National Capital Region)	23	25	40	11	0	0	0	48	11	17
2017	British Columbia	60	6	20	8	6	0	0	66	14	15

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	48	31	13	5	2	0	1	80	7	406
2020	Ontario (excluding National Capital Region)	34	59	7	0	0	0	0	93	0	15
2020	Quebec (excluding National Capital Region)	57	16	10	5	5	5	0	78	11	20
2019	National Capital Region	63	21	10	3	2	0	2	85	5	373
2019	Quebec (excluding National Capital Region)	63	18	9	9	0	0	0	82	9	12
2019	British Columbia	64	36	0	0	0	0	0	100	0	11
2018	National Capital Region	70	15	8	3	1	0	3	88	4	401
2018	Ontario (excluding National Capital Region)	69	21	10	0	0	0	0	90	0	10
2018	Quebec (excluding National Capital Region)	58	36	0	0	7	0	0	93	7	16
2018	British Columbia	69	14	16	0	0	0	0	84	0	13
2017	National Capital Region	66	22	7	2	1	0	2	90	3	441
2017	Quebec (excluding National Capital Region)	77	11	6	0	6	0	0	89	6	17
2017	British Columbia	74	13	13	0	0	0	0	87	0	15

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	38	38	17	5	2	0	76	7	406
2020	Ontario (excluding National Capital Region)	21	57	15	7	0	0	78	7	15
2020	Quebec (excluding National Capital Region)	43	25	21	0	5	5	72	6	20
2020	British Columbia	22	33	38	8	0	0	55	8	14

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	74	14	4	1	2	0	4	92	3	404
2020	Ontario (excluding National Capital Region)	56	30	0	7	0	7	0	92	8	15
2020	Quebec (excluding National Capital Region)	79	16	0	0	0	5	0	100	0	20
2020	British Columbia	62	30	0	8	0	0	0	92	8	14
2019	National Capital Region	81	9	2	1	1	0	6	96	2	377
2019	Quebec (excluding National Capital Region)	92	8	0	0	0	0	0	100	0	13
2019	British Columbia	74	17	0	0	10	0	0	90	10	11
2018	National Capital Region	83	8	4	1	0	0	4	95	1	404
2018	Ontario (excluding National Capital Region)	79	8	13	0	0	0	0	87	0	10
2018	Quebec (excluding National Capital Region)	81	19	0	0	0	0	0	100	0	16
2018	British Columbia	78	22	0	0	0	0	0	100	0	13

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	84	7	4	1	1	1	1	94	2	407
2020	Ontario (excluding National Capital Region)	82	6	5	0	7	0	0	88	7	15
2020	Quebec (excluding National Capital Region)	89	6	0	0	0	5	0	100	0	20
2020	British Columbia	92	8	0	0	0	0	0	100	0	14
2019	National Capital Region	78	10	3	2	2	1	3	93	4	378
2019	Quebec (excluding National Capital Region)	92	0	0	0	8	0	0	92	8	13
2019	British Columbia	51	10	10	0	10	10	10	76	12	11
2018	National Capital Region	78	10	4	1	2	1	4	92	3	404
2018	Ontario (excluding National Capital Region)	79	21	0	0	0	0	0	100	0	10
2018	Quebec (excluding National Capital Region)	95	5	0	0	0	0	0	100	0	16
2018	British Columbia	100	0	0	0	0	0	0	100	0	13
2017	National Capital Region	82	10	3	2	1	0	2	94	2	440
2017	Quebec (excluding National Capital Region)	89	6	6	0	0	0	0	94	0	17
2017	British Columbia	94	6	0	0	0	0	0	100	0	15

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	70	19	6	2	1	1	1	91	3	402
2020	Ontario (excluding National Capital Region)	74	0	11	8	7	0	0	74	15	15
2020	Quebec (excluding National Capital Region)	75	11	9	0	0	5	0	90	0	20
2020	British Columbia	70	15	8	8	0	0	0	85	8	14
2019	National Capital Region	54	27	13	3	2	1	1	83	5	377
2019	Quebec (excluding National Capital Region)	77	8	6	0	8	0	0	86	8	13
2019	British Columbia	36	35	20	0	10	0	0	71	10	11
2018	National Capital Region	54	27	10	4	2	1	2	83	6	402
2018	Ontario (excluding National Capital Region)	32	30	28	10	0	0	0	62	10	10
2018	Quebec (excluding National Capital Region)	90	5	5	0	0	0	0	95	0	16
2018	British Columbia	55	28	16	0	0	0	0	84	0	13
2017	National Capital Region	52	33	10	3	1	0	0	86	4	441
2017	Quebec (excluding National Capital Region)	60	29	11	0	0	0	0	89	0	17
2017	British Columbia	48	46	0	0	6	0	0	94	6	15

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	68	18	8	4	1	0	1	87	5	406
2020	Ontario (excluding National Capital Region)	82	0	11	0	7	0	0	82	7	15
2020	Quebec (excluding National Capital Region)	78	6	11	0	0	5	0	89	0	20
2020	British Columbia	55	8	30	8	0	0	0	62	8	14
2019	National Capital Region	60	19	10	6	3	1	1	80	9	375
2019	Quebec (excluding National Capital Region)	62	0	13	17	8	0	0	62	25	13
2019	British Columbia	26	25	20	20	10	0	0	51	29	11
2018	National Capital Region	52	27	11	5	3	1	1	80	9	400
2018	Ontario (excluding National Capital Region)	63	10	27	0	0	0	0	73	0	10
2018	Quebec (excluding National Capital Region)	63	32	5	0	0	0	0	95	0	16
2018	British Columbia	21	12	25	34	8	0	0	33	42	13
2017	National Capital Region	59	26	8	5	1	0	1	86	6	441
2017	Quebec (excluding National Capital Region)	60	23	11	0	6	0	0	83	6	17
2017	British Columbia	34	40	26	0	0	0	0	74	0	15

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	64	17	6	1	0	0	11	91	2	405
2020	Ontario (excluding National Capital Region)	70	5	5	0	7	0	14	86	8	15
2020	Quebec (excluding National Capital Region)	80	6	9	0	0	5	0	90	0	20
2020	British Columbia	52	28	13	8	0	0	0	80	8	14
2019	National Capital Region	53	21	9	2	1	0	14	87	3	377
2019	Quebec (excluding National Capital Region)	78	14	0	0	8	0	0	92	8	13
2019	British Columbia	39	33	0	0	10	0	18	88	12	11
2018	National Capital Region	49	20	8	2	2	0	19	85	5	398
2018	Ontario (excluding National Capital Region)	54	18	18	10	0	0	0	72	10	10
2018	Quebec (excluding National Capital Region)	72	18	0	5	0	0	5	95	5	16
2018	British Columbia	41	43	0	0	0	0	16	100	0	13
2017	National Capital Region	53	21	9	2	0	0	14	87	2	440
2017	Quebec (excluding National Capital Region)	66	29	0	0	0	0	6	100	0	17
2017	British Columbia	66	13	0	6	0	0	14	92	8	15

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	74	19	3	1	0	0	2	95	1	407
2020	Ontario (excluding National Capital Region)	60	26	0	7	0	0	7	92	8	15
2020	Quebec (excluding National Capital Region)	79	16	0	0	0	5	0	100	0	20
2020	British Columbia	65	13	23	0	0	0	0	77	0	14
2019	National Capital Region	67	19	7	1	1	0	4	91	2	374
2019	Quebec (excluding National Capital Region)	75	25	0	0	0	0	0	100	0	13
2019	British Columbia	54	26	10	0	10	0	0	80	10	11
2018	National Capital Region	60	23	9	3	1	0	4	87	4	399
2018	Ontario (excluding National Capital Region)	72	8	10	10	0	0	0	80	10	10
2018	Quebec (excluding National Capital Region)	75	12	13	0	0	0	0	87	0	16
2018	British Columbia	62	21	16	0	0	0	0	84	0	13
2017	National Capital Region	61	25	8	3	1	0	2	88	4	437
2017	Quebec (excluding National Capital Region)	41	42	11	0	6	0	0	83	6	17
2017	British Columbia	67	20	6	0	0	0	6	93	0	15

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	82	10	3	2	2	0	1	93	4	405
2020	Ontario (excluding National Capital Region)	61	27	5	7	0	0	0	88	7	15
2020	Quebec (excluding National Capital Region)	79	16	0	0	0	5	0	100	0	20
2020	British Columbia	72	28	0	0	0	0	0	100	0	14
2019	National Capital Region	77	13	4	2	1	1	3	94	3	377
2019	Quebec (excluding National Capital Region)	92	8	0	0	0	0	0	100	0	13
2019	British Columbia	64	17	10	0	10	0	0	80	10	11
2018	National Capital Region	82	9	3	1	2	0	2	94	3	402
2018	Ontario (excluding National Capital Region)	80	10	10	0	0	0	0	90	0	10
2018	Quebec (excluding National Capital Region)	87	13	0	0	0	0	0	100	0	16
2018	British Columbia	78	22	0	0	0	0	0	100	0	13
2017	National Capital Region	79	11	4	2	1	1	2	93	3	441
2017	Quebec (excluding National Capital Region)	71	17	11	0	0	0	0	89	0	17
2017	British Columbia	80	7	6	6	0	0	0	87	6	15

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	44	34	14	5	2	1	0	78	7	407
2020	Ontario (excluding National Capital Region)	56	22	22	0	0	0	0	78	0	15
2020	Quebec (excluding National Capital Region)	38	20	27	5	5	5	0	61	11	20
2020	British Columbia	37	33	30	0	0	0	0	70	0	14
2019	National Capital Region	51	35	8	3	2	1	1	87	4	378
2019	Quebec (excluding National Capital Region)	60	32	0	8	0	0	0	92	8	13
2019	British Columbia	44	26	20	0	10	0	0	71	10	11
2018	National Capital Region	50	27	16	4	2	0	2	78	5	403
2018	Ontario (excluding National Capital Region)	61	20	10	0	10	0	0	80	10	10
2018	Quebec (excluding National Capital Region)	49	31	13	7	0	0	0	80	7	16
2018	British Columbia	61	14	8	16	0	0	0	75	16	13
2017	National Capital Region	52	32	10	4	1	0	1	85	5	440
2017	Quebec (excluding National Capital Region)	42	29	12	11	6	0	0	71	17	17
2017	British Columbia	61	26	6	6	0	0	0	87	6	15

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	26	43	22	7	2	0	69	9	407
2020	Ontario (excluding National Capital Region)	32	32	36	0	0	0	64	0	15
2020	Quebec (excluding National Capital Region)	20	17	41	16	0	5	39	17	20
2020	British Columbia	8	62	23	8	0	0	70	8	14

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	11	30	43	15	1	41	16	407
2020	Ontario (excluding National Capital Region)	14	37	41	8	0	51	8	15
2020	Quebec (excluding National Capital Region)	9	44	38	9	0	53	9	20
2020	British Columbia	8	34	35	15	8	42	23	14
2019	National Capital Region	10	38	38	11	3	48	14	380
2019	Quebec (excluding National Capital Region)	0	27	66	7	0	27	7	13
2019	British Columbia	6	45	29	10	10	51	20	11
2018	National Capital Region	12	30	40	15	3	42	18	403
2018	Ontario (excluding National Capital Region)	11	21	49	18	0	32	18	10
2018	Quebec (excluding National Capital Region)	0	13	69	18	0	13	18	16
2018	British Columbia	6	15	79	0	0	21	0	13
2017	National Capital Region	6	33	41	13	6	40	19	441
2017	Quebec (excluding National Capital Region)	0	11	66	17	6	11	23	17
2017	British Columbia	8	40	26	13	13	48	26	15

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	8	23	39	24	5	29	32	405
2020	Ontario (excluding National Capital Region)	5	22	48	18	7	26	27	15
2020	Quebec (excluding National Capital Region)	5	16	46	27	5	32	21	20
2020	British Columbia	23	23	40	14	0	14	45	14
2019	National Capital Region	6	20	41	25	9	33	26	376
2019	Quebec (excluding National Capital Region)	8	15	24	47	5	52	23	13
2019	British Columbia	10	20	52	18	0	18	29	11
2018	National Capital Region	7	21	40	24	9	32	28	398
2018	Ontario (excluding National Capital Region)	10	21	49	20	0	20	31	10
2018	Quebec (excluding National Capital Region)	0	11	58	25	6	31	11	16
2018	British Columbia	0	27	30	43	0	43	27	12
2017	National Capital Region	6	19	39	26	9	35	26	439
2017	Quebec (excluding National Capital Region)	0	23	47	30	0	30	23	17
2017	British Columbia	6	26	55	7	6	13	32	15

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	60	36	2	2	0	0	95	2	405
2020	Ontario (excluding National Capital Region)	59	41	0	0	0	0	100	0	15
2020	Quebec (excluding National Capital Region)	78	16	0	0	0	5	100	0	20
2020	British Columbia	30	62	8	0	0	0	92	0	14
2019	National Capital Region	23	50	15	7	3	1	74	10	378
2019	Quebec (excluding National Capital Region)	36	31	17	0	0	17	80	0	13
2019	British Columbia	25	45	10	10	10	0	71	20	11
2018	National Capital Region	16	39	21	15	5	4	57	21	400
2018	Quebec (excluding National Capital Region)	6	57	12	13	0	13	72	14	16
2018	British Columbia	0	32	14	23	25	6	34	51	13
2017	National Capital Region	14	40	21	16	5	4	56	22	437
2017	Quebec (excluding National Capital Region)	0	48	23	12	0	17	58	14	17
2017	British Columbia	13	35	20	19	13	0	48	32	15

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	47	35	8	8	1	1	83	9	407
2020	Ontario (excluding National Capital Region)	55	33	5	7	0	0	88	7	15
2020	Quebec (excluding National Capital Region)	75	10	10	0	0	6	90	0	19
2020	British Columbia	20	65	15	0	0	0	85	0	14

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	44	31	9	10	5	1	75	15	407
2020	Ontario (excluding National Capital Region)	40	27	21	5	7	0	67	12	15
2020	Quebec (excluding National Capital Region)	66	4	11	9	5	5	73	15	20
2020	British Columbia	28	23	14	28	8	0	50	35	14

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	56	30	9	2	2	2	87	4	405
2020	Ontario (excluding National Capital Region)	74	19	7	0	0	0	93	0	15
2020	Quebec (excluding National Capital Region)	73	13	9	0	0	5	91	0	20
2020	British Columbia	28	37	28	0	0	8	70	0	14

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	38	35	15	9	2	1	74	11	405
2020	Ontario (excluding National Capital Region)	55	41	5	0	0	0	95	0	15
2020	Quebec (excluding National Capital Region)	66	24	5	5	0	0	89	5	20
2020	British Columbia	28	44	20	8	0	0	72	8	14
2019	National Capital Region	19	44	18	14	6	1	63	19	379
2019	Quebec (excluding National Capital Region)	43	32	8	8	0	8	82	9	13
2019	British Columbia	6	25	39	20	10	0	32	29	11
2018	National Capital Region	18	37	24	12	6	3	57	19	402
2018	Ontario (excluding National Capital Region)	21	44	8	27	0	0	65	27	10
2018	Quebec (excluding National Capital Region)	13	74	7	0	0	7	93	0	16
2018	British Columbia	7	36	8	33	16	0	43	49	13
2017	National Capital Region	15	43	19	16	7	2	58	23	441
2017	Quebec (excluding National Capital Region)	6	54	23	12	0	6	63	12	17
2017	British Columbia	8	47	32	6	6	0	55	13	15

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	44	41	9	5	0	85	5	406
2020	Ontario (excluding National Capital Region)	59	19	14	7	0	79	7	15
2020	Quebec (excluding National Capital Region)	67	23	5	0	5	94	0	20
2020	British Columbia	50	50	0	0	0	100	0	14

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	38	39	13	8	2	0	77	10	404
2020	Ontario (excluding National Capital Region)	53	25	14	7	0	0	79	7	15
2020	Quebec (excluding National Capital Region)	77	4	9	5	0	5	85	6	20
2020	British Columbia	38	55	0	8	0	0	92	8	14

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	44	40	12	2	1	0	85	2	404
2020	Ontario (excluding National Capital Region)	48	37	14	0	0	0	86	0	15
2020	Quebec (excluding National Capital Region)	55	18	11	5	5	5	82	6	20
2020	British Columbia	50	50	0	0	0	0	100	0	14

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	53	38	6	2	0	1	92	3	405
2020	Ontario (excluding National Capital Region)	59	29	5	7	0	0	88	7	15
2020	Quebec (excluding National Capital Region)	79	5	11	0	5	0	89	0	20
2020	British Columbia	38	62	0	0	0	0	100	0	14

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	77	19	1	1	2	0	98	1	404
2020	Ontario (excluding National Capital Region)	93	7	0	0	0	0	100	0	15
2020	Quebec (excluding National Capital Region)	84	5	5	0	5	0	94	0	20
2020	British Columbia	58	28	0	8	0	7	92	8	14

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	69	27	3	1	0	97	1	404
2020	Ontario (excluding National Capital Region)	74	19	7	0	0	93	0	15
2020	Quebec (excluding National Capital Region)	70	20	5	0	5	94	0	20
2020	British Columbia	50	50	0	0	0	100	0	14

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	57	31	6	4	1	1	88	6	407
2020	Ontario (excluding National Capital Region)	53	28	19	0	0	0	81	0	15
2020	Quebec (excluding National Capital Region)	61	14	14	0	5	5	79	6	20
2020	British Columbia	43	22	8	20	8	0	65	28	14

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	68	25	4	2	0	94	2	407
2020	Ontario (excluding National Capital Region)	67	19	14	0	0	86	0	15
2020	Quebec (excluding National Capital Region)	70	20	0	5	5	94	6	20
2020	British Columbia	71	29	0	0	0	100	0	14

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	23	47	9	13	6	0	2	72	19	185
2020	Quebec (excluding National Capital Region)	11	56	33	0	0	0	0	67	0	10
2019	National Capital Region	16	39	17	16	9	2	1	57	26	190

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	95	5	185
2020	Quebec (excluding National Capital Region)	100	0	10

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	26	39	15	14	5	0	1	66	19	177
2020	Quebec (excluding National Capital Region)	22	34	33	11	0	0	0	56	11	10

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	9	91	405
2020	Ontario (excluding National Capital Region)	8	92	14
2020	Quebec (excluding National Capital Region)	9	91	20
2020	British Columbia	0	100	14

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	16	84	405
2020	Ontario (excluding National Capital Region)	15	85	14
2020	Quebec (excluding National Capital Region)	6	94	20
2020	British Columbia	8	92	14
2019	National Capital Region	15	85	380
2019	Quebec (excluding National Capital Region)	8	92	13
2019	British Columbia	18	82	11
2017	National Capital Region	13	87	441
2014	National Capital Region	12	88	421
2014	British Columbia	0	100	17

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	50	50	61

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	88	12	61
2019	National Capital Region	90	10	56
2017	National Capital Region	86	14	59
2014	National Capital Region	76	24	46

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	63	25	3	4	2	2	90	6	54
2019	National Capital Region	43	32	11	14	0	0	75	14	50
2017	National Capital Region	44	37	9	8	2	0	81	10	51
2014	National Capital Region	64	22	9	2	2	0	86	5	40

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	56	28	6	5	1	2	2	88	6	405
2020	Ontario (excluding National Capital Region)	59	20	14	7	0	0	0	79	7	15
2020	Quebec (excluding National Capital Region)	53	36	0	5	0	0	5	94	6	20
2020	British Columbia	35	23	20	15	0	0	7	62	16	14

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	8	73	17	2	90	10	407
2020	Ontario (excluding National Capital Region)	0	67	19	14	100	0	15
2020	Quebec (excluding National Capital Region)	0	64	30	5	100	0	20
2020	British Columbia	15	50	35	0	77	23	14

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	National Capital Region	77	23	32

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	26	41	6	11	7	3	7	74	19	32

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	12	9	3	24	6	2	43	39	55	32

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	National Capital Region	54	13	6	6	3	0	18	82	10	407
2020	Ontario (excluding National Capital Region)	59	0	0	7	0	7	27	89	11	15
2020	Quebec (excluding National Capital Region)	63	5	5	0	0	11	15	93	0	20
2020	British Columbia	80	13	8	0	0	0	0	92	0	14
2019	National Capital Region	54	17	10	5	6	0	9	77	12	376
2019	Quebec (excluding National Capital Region)	91	0	0	9	0	0	0	91	9	12
2019	British Columbia	64	6	10	0	10	0	10	78	11	11
2018	National Capital Region	58	12	8	7	4	1	11	79	12	402
2018	Ontario (excluding National Capital Region)	82	0	0	10	0	0	8	89	11	10
2018	Quebec (excluding National Capital Region)	75	12	7	0	0	7	0	93	0	16
2018	British Columbia	78	6	16	0	0	0	0	84	0	13

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Office of the Auditor General of Canada by Question 112. In which province or territory do you work?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture