2020 Public Service Employee Survey Results for Office of the Auditor General of Canada by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 51 2 6 1 0 0 91 7 251
2020 First official language - French 41 45 4 9 2 0 0 85 11 225

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 90 8 1 0 0 0 0 98 0 251
2020 First official language - French 71 21 3 5 1 0 0 92 6 225
2017 First official language - English 89 9 0 1 0 0 0 98 1 260
2017 First official language - French 68 27 3 1 0 0 0 95 2 233
2014 First official language - English 89 10 0 0 0 0 0 100 0 267
2014 First official language - French 72 24 3 1 0 0 0 97 1 218

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 48 7 7 1 0 0 85 8 250
2020 First official language - French 29 52 11 7 0 0 0 81 8 224
2019 First official language - English 52 38 4 4 3 0 0 89 7 220
2019 First official language - French 60 30 5 3 2 0 0 90 4 209
2017 First official language - English 55 32 5 6 1 0 0 87 7 261
2017 First official language - French 58 30 5 6 1 0 0 88 8 233
2014 First official language - English 61 29 3 5 2 0 0 90 7 267
2014 First official language - French 61 30 4 4 1 0 0 91 5 218

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 43 7 12 2 0 0 80 14 249
2020 First official language - French 40 39 13 8 1 0 0 79 8 225
2019 First official language - English 27 44 11 14 4 0 0 71 18 218
2019 First official language - French 41 45 9 4 1 0 0 86 5 208
2018 First official language - English 35 50 5 7 2 0 0 85 10 243
2018 First official language - French 40 46 6 7 1 1 0 86 8 210
2017 First official language - English 38 40 5 13 3 0 0 78 17 261
2017 First official language - French 42 42 6 7 3 0 0 84 9 233
2014 First official language - English 31 44 8 13 4 0 0 75 17 267
2014 First official language - French 36 39 13 7 4 0 1 76 11 218

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 34 5 6 0 0 1 89 6 249
2020 First official language - French 47 37 9 7 0 0 0 84 7 224
2019 First official language - English 53 34 7 4 2 0 0 87 6 217
2019 First official language - French 63 30 2 3 2 0 0 93 5 209
2017 First official language - English 64 27 5 3 1 0 0 91 4 261
2017 First official language - French 58 32 6 3 0 0 0 90 3 233
2014 First official language - English 58 32 5 4 1 0 0 90 5 267
2014 First official language - French 54 38 6 2 0 0 0 93 2 218

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 38 7 9 1 0 0 82 11 251
2020 First official language - French 47 37 9 6 1 0 0 84 6 225
2019 First official language - English 45 34 8 10 4 0 0 79 13 219
2019 First official language - French 48 38 6 4 2 0 1 88 6 209
2018 First official language - English 43 37 7 9 4 0 0 80 13 242
2018 First official language - French 46 39 6 5 2 1 1 86 8 209
2017 First official language - English 43 31 7 11 7 0 0 75 18 261
2017 First official language - French 43 39 7 7 3 0 0 82 11 233
2014 First official language - English 39 39 8 9 5 0 0 78 14 267
2014 First official language - French 49 34 9 5 3 0 0 83 8 218

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 36 10 7 2 0 0 80 9 251
2020 First official language - French 44 39 13 3 1 1 0 83 4 225
2019 First official language - English 36 40 12 9 3 0 0 76 12 220
2019 First official language - French 46 41 8 3 2 0 0 87 6 209
2018 First official language - English 40 40 9 5 5 0 0 80 10 241
2018 First official language - French 41 43 10 4 1 0 0 85 6 209
2017 First official language - English 41 44 7 3 5 0 0 85 8 260
2017 First official language - French 41 43 9 6 1 0 0 84 7 233
2014 First official language - English 35 45 13 5 3 0 0 80 7 267
2014 First official language - French 32 54 10 2 2 0 0 86 4 218

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 38 10 11 5 0 0 74 16 250
2020 First official language - French 31 45 14 7 2 0 1 77 9 225
2019 First official language - English 25 40 11 16 7 1 0 66 23 220
2019 First official language - French 33 45 16 4 2 0 0 78 7 209
2018 First official language - English 25 42 18 10 5 0 0 68 14 243
2018 First official language - French 30 43 14 9 3 0 1 74 12 210
2017 First official language - English 34 37 14 9 6 0 0 71 15 260
2017 First official language - French 29 39 19 11 1 0 0 69 13 233
2014 First official language - English 27 36 17 13 6 1 0 64 19 267
2014 First official language - French 28 38 18 14 2 0 0 66 16 218

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 46 10 9 1 0 0 80 10 248
2020 First official language - French 34 46 10 7 2 0 1 81 9 224
2019 First official language - English 29 45 10 14 3 0 0 73 17 220
2019 First official language - French 32 51 12 5 1 0 0 83 6 207
2018 First official language - English 32 45 12 7 3 0 0 77 11 243
2018 First official language - French 38 45 10 6 1 0 0 83 7 210
2017 First official language - English 38 42 9 7 3 0 0 81 10 260
2017 First official language - French 32 52 12 4 0 0 0 83 5 233

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 38 7 1 0 0 0 92 2 251
2020 First official language - French 57 36 4 3 0 0 0 93 3 225
2019 First official language - English 49 38 5 7 1 0 0 88 8 220
2019 First official language - French 58 35 4 2 1 0 0 93 3 208
2018 First official language - English 57 35 6 1 1 0 0 92 2 245
2018 First official language - French 60 35 2 3 1 0 0 95 4 208
2017 First official language - English 60 32 3 3 2 0 0 92 5 260
2017 First official language - French 50 40 6 2 0 0 0 91 3 233
2014 First official language - English 52 40 5 2 1 0 0 92 3 267
2014 First official language - French 55 36 6 3 0 0 0 91 3 218

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 39 10 8 4 0 0 78 12 251
2020 First official language - French 37 46 10 5 1 0 0 83 6 225
2019 First official language - English 29 40 13 12 6 0 0 69 18 220
2019 First official language - French 43 38 11 5 3 0 0 81 7 208
2018 First official language - English 32 44 12 10 3 0 0 76 13 245
2018 First official language - French 35 45 12 5 2 1 0 81 7 208
2017 First official language - English 40 36 10 8 6 0 0 76 14 259
2017 First official language - French 35 41 14 9 1 0 0 77 10 232

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 34 8 3 1 0 0 88 4 250
2020 First official language - French 51 39 7 3 0 0 0 90 3 222
2019 First official language - English 46 38 11 4 2 0 0 84 6 217
2019 First official language - French 53 35 10 1 1 0 0 88 2 208
2018 First official language - English 55 31 9 3 2 0 0 86 5 242
2018 First official language - French 49 41 8 2 1 0 0 90 2 207
2017 First official language - English 58 32 5 4 1 0 0 90 5 261
2017 First official language - French 49 41 8 2 0 0 0 90 3 232
2014 First official language - English 63 27 6 1 1 0 0 91 3 267
2014 First official language - French 67 26 6 1 0 0 0 93 1 218

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 38 9 11 3 0 0 77 14 251
2020 First official language - French 34 46 12 4 2 0 1 82 6 224
2019 First official language - English 38 37 11 11 4 0 0 75 15 216
2019 First official language - French 36 44 10 7 3 0 0 80 10 207
2018 First official language - English 35 43 11 9 2 0 0 78 11 244
2018 First official language - French 37 42 13 7 1 0 0 79 8 209
2017 First official language - English 45 39 4 8 5 0 0 83 13 261
2017 First official language - French 38 40 14 8 0 0 0 78 8 232
2014 First official language - English 33 40 12 11 4 0 0 73 15 267
2014 First official language - French 25 48 17 6 4 0 0 73 10 217

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 35 13 7 3 0 0 77 10 251
2020 First official language - French 42 40 13 3 2 0 1 82 5 225
2019 First official language - English 39 33 12 9 7 0 0 72 16 220
2019 First official language - French 44 38 10 6 2 0 0 82 8 209
2018 First official language - English 35 40 11 9 4 0 0 75 13 242
2018 First official language - French 37 43 14 3 2 1 0 80 6 209
2017 First official language - English 41 35 10 9 5 0 0 76 14 261
2017 First official language - French 39 41 12 7 1 0 0 80 8 231
2014 First official language - English 37 40 8 12 4 0 0 77 15 267
2014 First official language - French 36 42 13 5 4 0 0 78 9 218

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 42 11 6 1 0 0 81 7 249
2020 First official language - French 38 46 8 7 0 0 1 85 7 222
2019 First official language - English 32 43 15 7 4 0 0 75 11 218
2019 First official language - French 41 46 7 4 2 0 0 88 6 207
2018 First official language - English 35 40 12 9 2 0 0 76 12 245
2018 First official language - French 39 44 10 4 2 0 1 84 6 208
2017 First official language - English 44 36 10 5 4 0 1 80 10 261
2017 First official language - French 38 46 9 6 0 0 0 84 7 232
2014 First official language - English 43 38 10 4 3 0 2 82 7 267
2014 First official language - French 45 42 8 2 2 0 0 87 4 218

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 36 9 6 1 0 0 85 6 251
2020 First official language - French 44 43 8 2 2 0 0 87 4 225
2019 First official language - English 40 39 11 7 2 0 0 80 9 220
2019 First official language - French 45 44 8 1 2 0 0 89 3 208
2018 First official language - English 43 38 10 6 3 0 0 81 8 245
2018 First official language - French 46 41 7 4 1 0 0 87 6 209
2017 First official language - English 46 39 8 4 4 0 0 84 8 260
2017 First official language - French 41 44 8 5 1 0 0 86 6 232
2014 First official language - English 48 36 7 5 3 0 0 84 8 267
2014 First official language - French 47 42 8 2 1 0 0 88 3 218

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 41 18 7 5 0 0 70 12 250
2020 First official language - French 28 35 21 11 5 0 0 63 17 224
2019 First official language - English 30 37 21 7 5 0 0 67 12 220
2019 First official language - French 33 36 17 10 3 0 0 70 13 206
2018 First official language - English 23 39 23 12 3 0 0 63 15 245
2018 First official language - French 30 39 19 8 3 1 1 70 12 209
2017 First official language - English 22 37 24 13 3 0 0 59 17 261
2017 First official language - French 29 42 17 10 2 0 0 71 12 233
2014 First official language - English 23 43 19 8 6 0 0 67 14 267
2014 First official language - French 28 50 17 5 0 0 0 78 5 218

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 16 42 25 10 0 0 35 22 251
2020 First official language - French 6 20 38 26 8 0 1 35 27 225
2019 First official language - English 9 22 33 26 11 0 0 36 31 217
2019 First official language - French 7 23 29 30 8 1 1 38 32 209
2018 First official language - English 6 22 43 21 9 0 0 30 27 244
2018 First official language - French 5 18 35 30 10 1 1 41 24 209
2017 First official language - English 7 19 36 24 11 0 2 37 26 260
2017 First official language - French 6 18 39 23 11 0 3 35 25 233
2014 First official language - English 5 16 35 29 11 1 2 42 22 266
2014 First official language - French 3 18 32 32 12 0 2 45 22 218

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 1 8 19 43 28 1 1 72 9 250
2020 First official language - French 2 11 20 42 23 1 1 65 14 225
2019 First official language - English 10 19 28 27 16 0 1 43 29 218
2019 First official language - French 5 19 31 24 18 0 2 43 25 208
2018 First official language - English 3 17 23 39 17 0 1 57 20 242
2018 First official language - French 3 11 26 32 24 2 2 58 15 208
2017 First official language - English 6 9 21 32 28 1 3 63 15 260
2017 First official language - French 2 8 23 35 27 1 5 65 10 233
2014 First official language - English 4 7 26 39 20 0 3 62 11 264
2014 First official language - French 2 9 20 36 29 1 3 68 11 217

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 16 30 32 12 0 0 45 25 250
2020 First official language - French 10 17 40 21 7 3 1 29 29 225
2019 First official language - English 9 17 33 25 14 1 1 40 26 219
2019 First official language - French 8 14 38 27 9 2 2 37 24 209
2018 First official language - English 7 17 30 31 13 0 1 45 25 243
2018 First official language - French 10 18 39 17 14 1 1 32 28 207
2017 First official language - English 10 18 33 23 14 0 2 38 29 260
2017 First official language - French 9 23 33 21 10 1 2 32 34 232
2014 First official language - English 9 17 39 22 11 0 2 34 27 266
2014 First official language - French 9 19 31 26 14 0 2 41 28 218

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 14 36 34 11 0 0 45 19 249
2020 First official language - French 7 18 33 33 8 0 1 41 26 224
2019 First official language - English 5 15 35 32 13 1 0 45 20 219
2019 First official language - French 4 13 41 34 8 1 0 42 17 209
2018 First official language - English 7 14 40 29 9 0 0 39 21 243
2018 First official language - French 6 16 38 31 8 1 1 40 22 208
2017 First official language - English 11 12 35 28 13 0 1 42 23 258
2017 First official language - French 4 12 43 28 10 0 2 39 17 233
2014 First official language - English 9 14 34 30 13 0 1 43 23 267
2014 First official language - French 4 11 35 28 20 0 2 49 16 218

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 19 34 25 10 0 1 36 30 251
2020 First official language - French 11 22 29 27 10 1 1 37 33 225
2019 First official language - English 17 22 30 18 12 1 0 30 39 219
2019 First official language - French 12 20 34 19 11 1 3 31 34 209
2018 First official language - English 17 27 33 16 6 0 0 22 44 243
2018 First official language - French 13 25 32 18 8 1 2 27 40 208
2017 First official language - English 19 22 33 15 8 2 2 23 43 261
2017 First official language - French 13 24 30 19 11 0 4 31 38 232
2014 First official language - English 12 19 34 21 12 1 1 34 31 267
2014 First official language - French 9 17 34 23 15 0 2 39 27 218

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 4 9 32 33 18 2 2 54 14 250
2020 First official language - French 6 13 26 33 17 2 3 52 21 223
2019 First official language - English 14 21 31 18 12 3 0 31 37 217
2019 First official language - French 13 24 29 20 10 2 1 31 38 207
2018 First official language - English 11 23 29 25 10 1 1 35 35 243
2018 First official language - French 12 22 34 18 11 2 2 30 35 209
2017 First official language - English 10 17 31 21 16 3 1 38 29 260
2017 First official language - French 6 16 29 24 16 4 5 43 25 233
2014 First official language - English 5 6 26 40 20 2 2 63 11 266
2014 First official language - French 2 7 25 33 28 1 4 64 10 217

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 16 41 25 8 1 0 34 24 251
2020 First official language - French 4 20 43 20 9 3 1 30 25 224
2019 First official language - English 10 20 43 17 9 1 0 27 29 216
2019 First official language - French 8 16 41 24 9 1 1 34 24 208
2018 First official language - English 12 19 40 22 7 0 0 29 31 243
2018 First official language - French 8 19 39 22 11 1 1 33 27 209
2017 First official language - English 13 18 38 19 9 2 2 28 32 260
2017 First official language - French 6 14 42 24 9 2 2 35 21 232
2014 First official language - English 13 17 34 19 13 2 2 33 31 267
2014 First official language - French 5 16 32 25 19 1 2 45 22 218

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 22 40 22 7 0 0 30 30 251
2020 First official language - French 6 21 41 21 11 1 1 32 27 225
2019 First official language - English 14 18 38 23 8 0 0 31 32 218
2019 First official language - French 5 22 38 20 14 0 1 34 28 208
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 33 19 8 4 7 4 65 13 251
2020 First official language - French 30 40 13 5 1 5 6 78 7 225
2019 First official language - English 33 29 9 14 6 7 4 69 22 218
2019 First official language - French 33 32 15 6 3 6 5 74 10 208
2018 First official language - English 22 34 17 13 5 5 4 62 20 244
2018 First official language - French 23 40 13 10 2 9 3 72 13 210
2017 First official language - English 31 33 11 11 7 4 3 69 19 261
2017 First official language - French 26 40 12 10 3 4 5 73 14 232
2014 First official language - English 30 33 14 10 7 3 2 67 18 267
2014 First official language - French 28 37 16 11 4 2 2 67 17 218

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 33 7 4 3 0 0 86 7 249
2020 First official language - French 63 28 6 3 0 0 0 91 3 224
2019 First official language - English 47 32 7 9 4 1 0 80 13 220
2019 First official language - French 56 31 5 4 2 1 0 88 7 209
2018 First official language - English 45 33 12 4 5 1 0 78 9 243
2018 First official language - French 54 35 7 4 1 1 0 89 4 210
2017 First official language - English 50 32 7 7 5 0 0 82 11 261
2017 First official language - French 52 37 6 4 1 0 0 89 5 233
2014 First official language - English 45 31 7 13 3 0 0 77 16 267
2014 First official language - French 47 37 6 7 3 0 0 84 10 218

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 29 4 2 1 0 0 93 3 250
2020 First official language - French 67 28 4 0 0 0 0 96 0 225
2019 First official language - English 57 30 4 7 1 1 0 88 8 219
2019 First official language - French 65 29 3 2 1 0 0 94 3 209
2018 First official language - English 58 31 5 4 1 0 0 90 5 243
2018 First official language - French 62 32 3 2 1 0 0 94 3 210
2017 First official language - English 56 36 3 4 1 0 0 92 5 260
2017 First official language - French 53 39 3 3 1 0 0 92 4 233
2014 First official language - English 56 36 3 3 1 1 0 92 4 267
2014 First official language - French 49 38 7 5 0 0 0 87 5 217

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 33 7 4 1 0 0 88 5 250
2020 First official language - French 49 39 8 2 1 0 1 89 3 224
2019 First official language - English 48 37 9 3 3 1 0 85 6 220
2019 First official language - French 49 39 7 3 1 0 0 89 5 208
2018 First official language - English 47 39 7 4 1 1 0 88 5 244
2018 First official language - French 44 44 8 3 1 0 1 88 4 208

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 23 11 4 4 9 2 79 9 251
2020 First official language - French 52 27 6 2 2 7 4 89 4 225
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 32 10 3 2 0 2 84 5 250
2020 First official language - French 59 25 8 1 2 1 5 89 3 225
2019 First official language - English 47 30 12 3 5 1 2 80 8 220
2019 First official language - French 53 28 8 2 2 0 5 86 5 209

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 39 11 9 4 0 0 76 13 250
2020 First official language - French 40 38 13 6 1 0 2 79 8 225
2019 First official language - English 34 35 13 10 6 0 1 71 16 220
2019 First official language - French 40 42 8 8 2 1 0 82 10 206
2018 First official language - English 38 39 11 8 2 0 1 78 10 244
2018 First official language - French 44 39 7 7 2 1 1 84 9 207
2017 First official language - English 44 39 8 7 2 0 0 83 9 260
2017 First official language - French 40 42 10 6 2 0 0 82 8 233
2014 First official language - English 38 37 13 8 3 0 0 76 11 267
2014 First official language - French 44 39 9 5 3 0 0 83 8 218

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 27 9 4 3 2 1 84 8 248
2020 First official language - French 51 35 7 4 1 1 0 88 5 224

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 35 7 6 2 0 0 85 8 250
2020 First official language - French 53 32 8 7 0 0 1 85 7 225
2019 First official language - English 46 31 10 8 4 1 1 78 12 219
2019 First official language - French 53 34 7 5 1 0 0 87 6 206
2018 First official language - English 46 35 6 10 3 0 0 82 13 243
2018 First official language - French 50 35 7 6 1 1 0 86 7 204
2017 First official language - English 50 32 6 8 3 0 1 82 12 261
2017 First official language - French 43 42 5 7 2 0 0 86 10 233
2014 First official language - English 46 36 6 8 3 0 0 83 12 266
2014 First official language - French 45 41 8 3 3 0 0 86 6 218

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 52 48 250
2020 First official language - French 55 45 225

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 15 3 1 0 4 7 95 2 251
2020 First official language - French 75 18 2 1 0 2 1 96 1 224

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 27 8 7 2 0 0 83 9 251
2020 First official language - French 58 29 9 3 1 0 0 87 5 225
2019 First official language - English 49 29 11 7 3 0 1 79 9 220
2019 First official language - French 53 34 5 4 3 1 0 88 7 209
2018 First official language - English 46 33 11 5 4 0 0 79 10 244
2018 First official language - French 55 30 6 6 3 0 0 84 9 208
2017 First official language - English 55 25 9 7 4 0 0 81 11 261
2017 First official language - French 52 33 7 7 1 0 0 85 8 231
2014 First official language - English 45 33 10 8 3 0 1 79 11 267
2014 First official language - French 48 38 7 5 2 0 0 86 7 218
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 27 5 4 2 2 0 89 6 250
2020 First official language - French 57 31 5 2 1 4 0 91 3 225
2019 First official language - English 47 30 10 5 4 3 0 79 10 220
2019 First official language - French 43 37 10 5 3 2 0 82 8 208
2018 First official language - English 41 37 9 7 5 1 0 78 12 245
2018 First official language - French 41 42 5 8 2 3 0 85 10 209
2017 First official language - English 46 30 8 10 4 2 0 77 15 261
2017 First official language - French 38 41 10 8 2 2 0 80 10 231
2014 First official language - English 39 42 8 8 1 1 0 82 10 267
2014 First official language - French 35 43 10 7 3 1 0 80 10 218

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 31 11 9 3 1 0 77 12 251
2020 First official language - French 51 31 9 6 1 1 0 83 7 223
2019 First official language - English 26 31 16 17 9 0 0 58 26 220
2019 First official language - French 33 39 13 10 4 0 0 72 14 208
2018 First official language - English 34 27 14 14 10 1 0 61 24 244
2018 First official language - French 33 41 13 8 4 1 0 75 12 209
2017 First official language - English 32 35 10 16 7 0 0 67 23 261
2017 First official language - French 29 42 17 7 3 1 0 72 11 233
2014 First official language - English 30 42 11 12 5 0 0 73 17 267
2014 First official language - French 32 39 15 9 4 0 0 72 13 217

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 38 13 16 7 2 0 63 23 251
2020 First official language - French 33 33 16 11 4 3 0 68 16 224
2019 First official language - English 15 32 17 20 14 2 0 47 35 220
2019 First official language - French 18 42 17 12 8 2 0 62 21 207
2018 First official language - English 20 30 18 16 14 2 0 51 31 243
2018 First official language - French 19 45 16 13 5 2 0 65 18 210
2017 First official language - English 21 32 16 20 9 3 0 54 30 260
2017 First official language - French 17 38 24 14 4 3 0 57 19 232
2014 First official language - English 17 38 18 19 6 2 0 55 26 266
2014 First official language - French 21 38 18 14 7 2 0 60 22 218

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 38 13 14 4 0 0 68 19 250
2020 First official language - French 38 40 12 7 3 0 0 78 10 225
2019 First official language - English 14 34 16 21 13 2 0 48 35 220
2019 First official language - French 21 38 19 12 8 1 0 60 21 208
2018 First official language - English 16 35 17 20 12 1 0 51 32 244
2018 First official language - French 18 47 17 11 6 1 0 65 18 210
2017 First official language - English 21 38 12 16 11 2 0 60 28 261
2017 First official language - French 20 46 18 12 3 1 0 66 15 233
2014 First official language - English 15 45 14 18 6 1 1 61 24 266
2014 First official language - French 22 40 21 11 4 1 0 63 16 218

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 68 23 4 2 0 1 2 93 2 251
2020 First official language - French 57 26 11 4 1 0 1 84 5 225
2019 First official language - English 62 24 8 1 2 2 2 89 3 220
2019 First official language - French 52 34 10 1 1 1 1 87 2 208
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 44 9 6 1 0 0 84 8 251
2020 First official language - French 43 44 7 5 1 0 0 87 6 224
2019 First official language - English 23 47 12 12 6 0 0 69 18 219
2019 First official language - French 32 41 15 7 4 0 0 74 11 209
2018 First official language - English 38 36 14 8 3 0 0 74 12 242
2018 First official language - French 34 48 10 6 1 1 0 83 7 205
2017 First official language - English 34 41 12 9 3 1 0 76 12 260
2017 First official language - French 31 49 16 3 1 0 0 80 4 233
2014 First official language - English 32 43 12 10 3 0 0 75 13 267
2014 First official language - French 37 41 13 8 1 0 0 78 9 218

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 44 12 17 6 1 0 64 24 248
2020 First official language - French 24 50 10 12 3 1 0 75 15 222
2019 First official language - English 13 27 18 24 17 1 0 40 41 220
2019 First official language - French 17 41 18 18 6 1 0 58 24 207

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 30 13 7 1 1 1 78 9 250
2020 First official language - French 49 34 7 6 1 2 1 86 7 223
2019 First official language - English 43 37 5 10 2 1 1 82 13 220
2019 First official language - French 46 38 9 4 2 0 1 85 6 208
2018 First official language - English 54 31 8 4 2 1 1 87 6 242
2018 First official language - French 50 38 5 4 2 0 0 89 6 206
2017 First official language - English 53 31 8 4 2 2 0 86 6 260
2017 First official language - French 48 39 6 4 0 2 0 89 5 232
2014 First official language - English 54 32 5 6 1 1 1 87 7 267
2014 First official language - French 53 34 6 3 4 0 0 87 6 218

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 36 10 4 0 0 0 85 5 248
2020 First official language - French 50 37 8 5 0 1 0 87 5 223
2019 First official language - English 41 37 11 7 3 1 0 79 9 220
2019 First official language - French 52 34 9 3 1 1 0 87 4 205
2018 First official language - English 51 33 10 5 2 0 0 83 6 242
2018 First official language - French 52 34 8 4 1 1 0 87 5 204

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 23 16 10 7 12 4 62 19 251
2020 First official language - French 30 27 18 9 2 10 4 67 12 224
2019 First official language - English 21 26 15 15 9 11 3 55 28 220
2019 First official language - French 24 32 15 10 6 10 4 65 18 208
2018 First official language - English 30 22 17 12 8 8 3 58 23 242
2018 First official language - French 29 29 14 11 5 10 2 66 18 206
2017 First official language - English 24 24 16 13 10 11 2 56 26 260
2017 First official language - French 16 27 17 11 8 17 4 55 24 233
2014 First official language - English 20 29 16 9 13 7 4 56 26 267
2014 First official language - French 25 26 15 12 9 10 4 59 24 218

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 39 15 12 4 0 0 68 16 251
2020 First official language - French 33 45 11 7 1 3 0 80 9 222
2019 First official language - English 22 33 13 21 10 1 0 56 31 219
2019 First official language - French 35 41 16 6 1 1 0 77 7 208
2018 First official language - English 22 39 16 14 8 1 0 62 22 241
2018 First official language - French 36 44 9 6 3 2 0 82 9 206
2017 First official language - English 32 39 12 11 4 2 0 73 15 259
2017 First official language - French 42 42 9 4 4 0 0 84 7 232
2014 First official language - English 25 36 15 13 9 0 0 62 23 267
2014 First official language - French 35 39 11 11 4 1 0 74 15 218

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 33 14 12 13 0 2 60 26 251
2020 First official language - French 30 31 17 10 6 3 3 65 17 225
2019 First official language - English 23 25 13 19 18 1 2 49 38 220
2019 First official language - French 33 32 14 13 7 0 1 66 20 209
2018 First official language - English 24 30 13 13 14 2 4 57 28 241
2018 First official language - French 27 35 16 8 10 3 1 64 19 205
2017 First official language - English 26 32 12 14 12 2 2 61 27 261
2017 First official language - French 28 31 17 13 9 1 1 61 22 232
2014 First official language - English 13 19 16 18 32 0 2 33 51 267
2014 First official language - French 12 19 17 20 28 0 3 33 50 217

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 23 17 5 4 0 4 73 9 251
2020 First official language - French 50 24 12 5 4 1 4 78 9 225
2019 First official language - English 53 28 10 5 3 0 2 82 7 219
2019 First official language - French 53 23 12 4 4 1 3 79 8 208

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 25 16 4 2 0 3 77 7 251
2020 First official language - French 61 22 9 4 0 1 4 86 4 225
2019 First official language - English 48 26 14 6 2 2 2 77 8 217
2019 First official language - French 59 21 12 3 1 1 4 83 5 209

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 80 8 4 1 2 2 4 93 3 250
2020 First official language - French 82 7 2 0 1 2 6 97 1 223
2019 First official language - English 84 7 3 0 1 2 3 96 1 219
2019 First official language - French 81 6 2 1 2 3 4 95 3 208

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 76 10 4 1 1 1 7 94 2 250
2020 First official language - French 79 6 3 1 1 2 8 95 2 225
2019 First official language - English 85 4 2 0 1 0 8 97 1 219
2019 First official language - French 84 4 1 1 1 3 6 97 2 207

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 47 13 8 2 1 0 77 10 251
2020 First official language - French 33 47 10 7 0 2 0 82 8 224
2019 First official language - English 21 50 8 14 4 3 0 74 18 220
2019 First official language - French 23 55 13 4 2 3 0 81 6 209
2018 First official language - English 26 42 19 8 4 2 0 69 12 241
2018 First official language - French 27 49 13 6 1 4 1 79 7 205
2017 First official language - English 30 39 14 12 4 2 0 70 16 261
2017 First official language - French 25 46 20 5 1 2 0 73 6 232

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 39 11 8 2 2 0 80 9 250
2020 First official language - French 41 44 10 4 0 0 1 86 4 222
2019 First official language - English 33 43 12 7 5 1 0 77 12 218
2019 First official language - French 45 38 10 5 1 1 0 84 6 208
2018 First official language - English 41 44 8 5 2 0 0 85 7 243
2018 First official language - French 52 39 4 3 1 1 0 92 4 207
2017 First official language - English 43 37 9 7 2 2 0 81 9 261
2017 First official language - French 39 48 9 3 0 1 0 88 3 231
2014 First official language - English 48 36 10 5 1 0 0 84 6 267
2014 First official language - French 50 41 6 2 0 1 0 92 2 217

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 38 11 7 2 3 0 79 9 251
2020 First official language - French 47 35 10 5 0 3 1 84 5 224
2019 First official language - English 44 35 11 5 2 2 1 82 7 219
2019 First official language - French 57 31 7 3 1 1 0 89 4 207
2018 First official language - English 44 36 14 3 1 1 0 82 4 243
2018 First official language - French 50 38 7 2 1 2 0 90 3 208
2017 First official language - English 48 34 11 3 2 3 0 84 5 261
2017 First official language - French 43 45 9 1 1 1 0 89 2 231
2014 First official language - English 53 33 8 2 1 4 0 89 3 267
2014 First official language - French 57 36 4 0 0 1 0 95 1 218

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 29 23 11 3 9 0 60 15 251
2020 First official language - French 34 29 18 9 2 8 1 69 12 224

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 26 10 11 1 5 2 76 13 250
2020 First official language - French 53 29 10 1 1 3 3 87 2 225

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 28 5 5 1 0 0 90 5 251
2020 First official language - French 69 28 2 0 0 1 0 97 0 225
2019 First official language - English 57 30 7 5 1 0 0 87 6 219
2019 First official language - French 63 30 4 2 1 0 0 93 3 207
2018 First official language - English 54 36 6 2 2 0 0 90 4 243
2018 First official language - French 61 33 4 1 1 0 0 94 2 208
2017 First official language - English 59 29 7 4 2 0 0 87 6 261
2017 First official language - French 53 39 6 1 0 0 0 92 2 230
2014 First official language - English 58 33 4 4 1 0 0 91 5 267
2014 First official language - French 58 39 2 1 0 0 0 97 1 218

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 30 6 6 2 0 0 85 8 251
2020 First official language - French 64 25 8 2 0 1 0 89 2 223
2019 First official language - English 36 32 15 11 5 0 0 69 16 219
2019 First official language - French 52 28 14 4 2 0 0 80 6 208
2018 First official language - English 42 35 11 7 5 0 0 77 12 243
2018 First official language - French 50 35 10 4 1 1 0 85 5 207
2017 First official language - English 44 32 12 7 5 0 0 76 12 261
2017 First official language - French 43 39 13 4 1 0 0 81 6 232
2014 First official language - English 44 39 7 6 3 1 0 84 9 267
2014 First official language - French 51 41 5 2 1 0 0 91 3 218

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 32 5 7 3 0 0 86 9 250
2020 First official language - French 58 32 5 3 0 1 0 92 3 222
2019 First official language - English 38 34 11 11 7 0 0 71 17 219
2019 First official language - French 48 31 13 5 2 0 0 80 8 207
2018 First official language - English 39 38 10 8 5 0 0 77 12 243
2018 First official language - French 48 38 10 4 1 0 0 86 4 206
2017 First official language - English 41 35 10 8 5 0 0 76 13 261
2017 First official language - French 37 47 10 4 1 0 0 84 6 233
2014 First official language - English 43 39 5 8 5 0 0 83 12 267
2014 First official language - French 46 39 11 2 1 0 0 86 3 218

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 28 11 5 6 2 0 77 12 251
2020 First official language - French 57 22 12 4 2 3 0 81 7 225
2019 First official language - English 33 25 18 12 10 3 0 59 22 220
2019 First official language - French 44 34 12 5 3 2 0 79 8 208
2018 First official language - English 37 24 23 8 7 1 0 62 15 242
2018 First official language - French 43 29 16 7 2 2 1 74 10 208
2017 First official language - English 38 24 16 11 6 4 0 65 18 261
2017 First official language - French 40 26 21 6 3 1 1 69 10 233
2014 First official language - English 35 29 19 9 5 3 0 66 14 267
2014 First official language - French 44 29 13 8 4 2 0 75 11 218
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 12 54 34 251
2020 First official language - French 16 52 32 225
2019 First official language - English 20 36 44 220
2019 First official language - French 19 51 30 209
2018 First official language - English 19 44 37 244
2018 First official language - French 13 50 37 209
2017 First official language - English 20 44 37 261
2017 First official language - French 15 51 34 232
2014 First official language - English 16 55 30 267
2014 First official language - French 12 55 33 218

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 4 30 46 14 3 3 29
2020 First official language - French 19 37 29 7 6 2 37
2019 First official language - English 11 20 49 12 2 5 45
2019 First official language - French 11 33 40 5 3 8 39
2018 First official language - English 19 12 54 9 0 6 49
2018 First official language - French 16 26 51 3 0 4 28
2017 First official language - English 17 8 47 21 0 6 50
2017 First official language - French 20 21 47 6 0 5 35
2014 First official language - English 16 14 23 39 9999 8 41
2014 First official language - French 35 14 34 17 9999 0 29
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 251
2020 First official language - French 3 97 225
2019 First official language - English 9 91 220
2019 First official language - French 6 94 209
2018 First official language - English 11 89 244
2018 First official language - French 9 91 208

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 62 38 20
2019 First official language - French 55 45 13
2018 First official language - English 45 55 27
2018 First official language - French 46 54 18

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 39 61 20
2019 First official language - French 60 40 13
2018 First official language - English 52 48 27
2018 First official language - French 54 46 18

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 20
2019 First official language - French 0 100 13
2018 First official language - English 0 100 27
2018 First official language - French 0 100 18

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 20
2019 First official language - French 0 100 13
2018 First official language - English 0 100 27
2018 First official language - French 0 100 18

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 36 64 27
2018 First official language - French 32 68 18

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 29 71 27
2018 First official language - French 29 71 18

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 33 67 20
2019 First official language - French 36 64 13

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 37 63 27
2018 First official language - French 48 52 18

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 22 78 27
2018 First official language - French 30 70 18

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 20
2019 First official language - French 0 100 13
2018 First official language - English 0 100 27
2018 First official language - French 0 100 18

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 20
2019 First official language - French 0 100 13

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 45 55 20
2019 First official language - French 42 58 13
2018 First official language - English 63 37 27
2018 First official language - French 58 42 18

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 20
2019 First official language - French 0 100 13
2018 First official language - English 0 100 27
2018 First official language - French 0 100 18

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 20
2019 First official language - French 0 100 13

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 20
2019 First official language - French 0 100 13

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 20
2019 First official language - French 0 100 13
2018 First official language - English 0 100 26
2018 First official language - French 0 100 18

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 51 49 20
2019 First official language - French 45 55 13
2018 First official language - English 19 81 26
2018 First official language - French 50 50 18

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 20
2019 First official language - French 0 100 13
2018 First official language - English 0 100 26
2018 First official language - French 0 100 18

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 49 51 20
2019 First official language - French 57 43 13
2018 First official language - English 63 37 26
2018 First official language - French 49 51 18

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 20
2019 First official language - French 0 100 13
2018 First official language - English 0 100 26
2018 First official language - French 0 100 18

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 10 17 5 3 38 8 52 15 251
2020 First official language - French 21 15 12 6 1 38 7 66 12 224
2019 First official language - English 19 12 13 7 5 33 10 55 22 219
2019 First official language - French 19 17 15 5 2 35 7 63 11 209
2018 First official language - English 20 13 19 6 3 29 11 54 15 244
2018 First official language - French 22 18 7 4 3 39 7 73 13 210
2017 First official language - English 19 13 18 3 2 34 12 60 8 260
2017 First official language - French 17 20 15 3 2 35 8 65 10 232
2014 First official language - English 16 9 17 7 5 37 9 48 21 267
2014 First official language - French 18 16 12 6 3 32 12 62 16 218

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 28 15 7 2 11 1 73 10 250
2020 First official language - French 42 35 12 2 1 8 0 84 3 223
2019 First official language - English 39 28 10 7 2 11 2 78 11 219
2019 First official language - French 42 35 12 3 2 8 0 83 5 209
2018 First official language - English 38 29 17 7 2 6 1 73 9 244
2018 First official language - French 40 38 13 2 1 6 0 83 4 210
2017 First official language - English 40 32 11 3 1 11 1 82 5 260
2017 First official language - French 35 40 12 2 1 9 2 83 4 233
2014 First official language - English 35 28 17 4 3 11 1 72 8 267
2014 First official language - French 36 34 15 5 1 8 0 78 6 218
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 250
2020 First official language - French 2 98 225
2019 First official language - English 4 96 219
2019 First official language - French 3 97 209
2018 First official language - English 3 97 243
2018 First official language - French 2 98 208

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 10 18 2 2 41 7 56 8 251
2020 First official language - French 23 14 15 2 1 40 5 67 6 221
2019 First official language - English 21 10 12 3 2 42 11 64 10 220
2019 First official language - French 20 15 17 0 1 42 6 66 2 209
2018 First official language - English 19 9 20 0 1 37 12 57 2 243
2018 First official language - French 24 16 10 1 1 39 9 78 3 209
2017 First official language - English 20 10 15 0 0 41 13 65 2 261
2017 First official language - French 19 18 13 1 1 38 10 70 4 233
2014 First official language - English 16 12 16 1 1 44 11 61 5 267
2014 First official language - French 19 20 11 4 0 35 10 73 8 218

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 26 17 3 1 14 1 75 5 251
2020 First official language - French 44 31 13 2 1 9 1 82 4 224
2019 First official language - English 39 28 12 2 2 14 3 80 5 218
2019 First official language - French 43 34 11 1 0 11 0 86 2 209
2018 First official language - English 39 30 16 2 0 10 3 80 2 244
2018 First official language - French 39 40 13 1 1 6 0 85 2 210
2017 First official language - English 40 31 10 1 0 16 2 86 2 261
2017 First official language - French 34 39 12 2 0 10 2 83 2 232
2014 First official language - English 39 29 12 1 1 15 3 83 3 267
2014 First official language - French 36 36 12 3 0 12 0 83 3 218
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 22 13 6 4 0 0 78 9 251
2020 First official language - French 60 15 16 4 4 1 0 76 8 223

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 33 13 5 2 0 0 80 7 251
2020 First official language - French 64 23 9 1 1 1 0 88 3 224
2019 First official language - English 41 32 12 7 7 0 1 74 14 218
2019 First official language - French 61 26 8 1 4 0 1 87 5 208
2018 First official language - English 38 34 15 8 4 0 0 73 12 242
2018 First official language - French 48 27 15 4 4 1 1 76 9 208
2017 First official language - English 48 29 17 3 3 0 0 77 6 259
2017 First official language - French 48 31 12 3 3 1 2 81 6 232

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 26 31 20 11 0 0 38 31 251
2020 First official language - French 11 25 28 26 9 1 0 36 36 224
2019 First official language - English 15 31 27 15 11 0 2 47 26 217
2019 First official language - French 13 27 32 15 12 0 0 40 28 209
2018 First official language - English 9 25 30 23 13 0 0 34 36 242
2018 First official language - French 11 22 33 21 13 1 0 33 34 208
2017 First official language - English 10 22 30 20 18 0 0 32 38 260
2017 First official language - French 10 21 37 16 16 0 0 30 33 233

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 30 29 12 8 0 0 51 20 251
2020 First official language - French 19 33 27 12 8 1 0 53 20 224
2019 First official language - English 22 34 21 13 8 0 2 57 21 218
2019 First official language - French 18 37 24 14 7 0 0 55 21 209
2018 First official language - English 15 34 27 15 8 0 0 50 23 243
2018 First official language - French 12 37 28 15 6 1 2 50 21 207
2017 First official language - English 18 29 26 16 10 0 0 47 27 260
2017 First official language - French 12 30 38 15 5 0 0 42 20 231

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 24 36 10 9 1 0 44 20 248
2020 First official language - French 22 23 26 16 10 1 1 46 27 223
2019 First official language - English 14 22 29 17 16 0 2 37 34 217
2019 First official language - French 16 29 29 12 12 1 0 46 25 209
2018 First official language - English 11 27 24 20 18 0 0 38 38 242
2018 First official language - French 11 29 25 20 13 1 0 42 33 206
2017 First official language - English 14 23 27 16 19 1 0 38 34 261
2017 First official language - French 12 27 26 24 10 0 2 39 34 233

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 35 18 10 8 0 1 64 18 249
2020 First official language - French 31 29 19 15 5 1 1 61 20 224
2019 First official language - English 36 32 16 6 7 0 2 70 14 218
2019 First official language - French 37 27 22 9 5 0 0 65 14 209
2018 First official language - English 29 29 24 10 8 0 0 58 17 243
2018 First official language - French 29 30 24 11 6 1 0 59 17 208
2017 First official language - English 26 31 22 11 10 0 0 57 21 261
2017 First official language - French 29 27 19 14 10 0 2 57 24 232

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 35 25 13 10 0 0 53 23 250
2020 First official language - French 28 29 18 17 8 1 0 58 24 225
2019 First official language - English 30 27 21 11 9 0 1 58 20 220
2019 First official language - French 31 28 23 12 6 0 0 59 18 208
2018 First official language - English 25 21 29 13 13 0 0 45 26 240
2018 First official language - French 31 25 24 14 6 1 0 57 19 207
2017 First official language - English 22 27 24 16 11 0 0 49 27 261
2017 First official language - French 31 29 21 14 6 0 0 60 20 231

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 27 19 8 10 0 4 61 19 249
2020 First official language - French 35 27 13 16 3 1 5 66 21 225

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 34 19 12 1 1 0 68 12 249
2020 First official language - French 36 34 17 6 3 1 3 73 10 223
2019 First official language - English 28 35 21 12 2 1 2 64 14 218
2019 First official language - French 35 39 16 7 3 0 1 74 10 206
2018 First official language - English 30 38 20 6 5 0 0 68 11 244
2018 First official language - French 34 33 20 7 3 2 1 69 11 209
2017 First official language - English 32 36 17 9 5 0 0 69 14 261
2017 First official language - French 32 35 23 6 2 0 1 68 9 231

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 34 20 12 2 0 0 65 14 248
2020 First official language - French 32 36 19 8 3 2 0 69 11 224
2019 First official language - English 20 33 28 10 8 0 1 54 18 219
2019 First official language - French 29 34 24 7 4 0 2 64 11 208
2018 First official language - English 23 34 25 12 5 0 0 57 17 244
2018 First official language - French 32 31 23 9 2 1 1 64 12 209
2017 First official language - English 22 38 22 11 7 0 0 61 18 261
2017 First official language - French 22 39 27 8 3 0 0 62 11 231

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 32 22 7 2 0 0 69 9 245
2020 First official language - French 37 38 16 6 2 1 0 76 9 224
2019 First official language - English 23 33 25 12 5 0 2 57 17 218
2019 First official language - French 36 35 18 5 4 1 0 72 9 206
2018 First official language - English 32 32 18 14 4 0 0 65 17 243
2018 First official language - French 34 39 17 6 3 1 1 74 9 210
2017 First official language - English 28 35 21 11 3 0 0 64 15 260
2017 First official language - French 32 42 17 7 3 0 0 74 9 231

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 27 14 8 6 0 0 73 14 250
2020 First official language - French 48 27 17 4 3 1 1 76 8 224
2019 First official language - English 37 28 18 10 6 0 2 66 17 219
2019 First official language - French 43 32 15 4 5 1 0 75 9 208

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 29 28 12 7 0 0 53 20 250
2020 First official language - French 31 30 23 13 4 1 0 61 17 223

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 36 20 12 3 0 0 66 15 247
2020 First official language - French 30 36 22 8 3 1 0 67 10 224
2019 First official language - English 36 32 18 8 4 0 2 69 13 218
2019 First official language - French 39 29 23 4 4 1 1 69 8 205
2018 First official language - English 30 35 19 11 3 0 1 66 15 243
2018 First official language - French 35 32 21 7 3 1 1 68 10 209
2017 First official language - English 30 33 21 12 4 0 0 63 15 261
2017 First official language - French 30 37 20 10 2 1 0 67 12 231

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 37 13 6 2 0 1 78 8 249
2020 First official language - French 55 26 12 4 1 1 0 82 5 225
2019 First official language - English 60 24 9 3 1 0 3 86 4 217
2019 First official language - French 68 17 9 2 2 0 1 87 4 204
2018 First official language - English 72 14 10 2 2 0 0 87 4 241
2018 First official language - French 67 18 6 4 1 1 5 89 5 208
2017 First official language - English 68 20 9 2 0 0 1 89 2 261
2017 First official language - French 65 23 6 3 1 0 2 90 4 233

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 43 19 6 2 0 0 73 8 250
2020 First official language - French 44 33 17 4 3 1 0 77 7 225

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 71 15 4 3 1 0 5 92 4 250
2020 First official language - French 76 16 3 0 2 1 2 94 3 223
2019 First official language - English 80 9 1 1 1 0 7 96 2 218
2019 First official language - French 82 9 3 0 1 1 4 95 1 207
2018 First official language - English 86 6 4 0 0 0 4 95 0 243
2018 First official language - French 79 12 3 2 0 1 4 95 2 210

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 83 9 4 1 1 0 1 93 3 251
2020 First official language - French 87 5 3 1 1 2 1 96 1 225
2019 First official language - English 76 12 3 1 2 1 4 93 3 219
2019 First official language - French 80 8 4 2 2 1 3 92 4 208
2018 First official language - English 80 11 4 1 2 0 3 93 2 243
2018 First official language - French 78 9 4 1 1 1 5 93 2 210
2017 First official language - English 85 9 2 1 0 0 2 96 2 260
2017 First official language - French 80 11 5 2 0 0 2 93 2 233

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 67 23 6 3 1 0 0 90 4 246
2020 First official language - French 75 14 6 2 1 1 1 91 3 225
2019 First official language - English 54 28 12 3 2 1 2 83 4 219
2019 First official language - French 57 24 13 2 3 1 1 82 5 207
2018 First official language - English 53 27 13 5 1 0 1 81 6 244
2018 First official language - French 55 26 10 3 2 1 3 84 5 208
2017 First official language - English 52 35 10 1 1 0 0 87 3 261
2017 First official language - French 55 30 8 4 2 0 1 86 6 233

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 67 17 9 5 2 0 1 84 7 251
2020 First official language - French 72 16 7 2 1 1 1 89 3 224
2019 First official language - English 53 23 11 6 4 1 1 77 11 218
2019 First official language - French 65 14 9 8 3 0 1 80 11 206
2018 First official language - English 47 31 12 6 4 0 0 78 10 243
2018 First official language - French 56 22 12 5 3 1 2 80 8 207
2017 First official language - English 55 29 10 4 2 0 0 84 6 261
2017 First official language - French 61 23 8 5 1 0 1 86 6 233

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 20 7 2 0 0 11 90 2 250
2020 First official language - French 68 13 5 1 0 1 11 93 2 224
2019 First official language - English 50 24 8 2 1 0 15 88 3 219
2019 First official language - French 58 18 9 1 1 0 13 87 3 206
2018 First official language - English 47 23 6 3 1 0 20 88 5 243
2018 First official language - French 53 17 9 2 3 1 15 83 6 205
2017 First official language - English 53 22 10 1 0 0 13 86 2 260
2017 First official language - French 55 21 7 2 0 1 14 89 3 233

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 70 22 5 1 0 0 2 94 1 251
2020 First official language - French 78 16 2 1 1 1 1 96 1 225
2019 First official language - English 60 24 8 0 1 0 6 89 1 218
2019 First official language - French 74 16 6 1 1 0 3 92 2 205
2018 First official language - English 55 25 12 4 1 0 4 83 5 243
2018 First official language - French 69 19 6 2 1 0 3 90 3 206
2017 First official language - English 61 27 7 3 1 0 2 89 4 259
2017 First official language - French 62 23 9 3 1 0 3 87 4 230

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 77 14 4 2 2 0 1 91 4 251
2020 First official language - French 84 10 2 0 3 1 0 95 3 223
2019 First official language - English 73 16 3 3 1 0 3 92 4 218
2019 First official language - French 83 10 3 1 1 1 2 95 2 208
2018 First official language - English 80 13 2 1 2 0 2 94 3 244
2018 First official language - French 84 8 2 1 2 1 2 94 3 208
2017 First official language - English 84 9 3 3 0 0 1 94 3 261
2017 First official language - French 74 13 6 1 2 1 3 90 3 233

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 37 16 5 2 0 0 76 7 251
2020 First official language - French 49 28 15 5 2 1 0 78 7 225
2019 First official language - English 48 35 10 2 1 1 2 86 4 219
2019 First official language - French 53 34 7 4 2 0 0 88 5 207
2018 First official language - English 48 29 15 4 2 0 1 79 6 244
2018 First official language - French 52 25 16 4 1 0 2 78 6 209
2017 First official language - English 51 30 13 5 1 0 0 81 6 260
2017 First official language - French 53 33 7 4 1 0 2 88 5 233

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 44 24 6 2 0 0 67 8 251
2020 First official language - French 26 41 22 8 2 1 0 68 10 225

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 31 40 15 2 0 0 43 17 251
2020 First official language - French 9 32 45 14 1 0 0 40 15 225
2019 First official language - English 12 36 38 10 3 1 0 48 13 220
2019 First official language - French 10 37 38 12 4 0 0 47 15 209
2018 First official language - English 13 26 45 14 3 0 0 38 17 244
2018 First official language - French 9 33 41 15 3 1 0 41 18 209
2017 First official language - English 6 34 40 13 7 0 0 40 20 261
2017 First official language - French 6 30 45 13 5 0 0 36 19 233

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 23 40 22 5 0 0 27 33 251
2020 First official language - French 7 22 40 24 5 1 1 30 29 223
2019 First official language - English 7 18 45 22 8 0 1 30 25 219
2019 First official language - French 5 20 39 28 8 0 0 35 25 206
2018 First official language - English 9 23 43 22 4 0 0 26 32 239
2018 First official language - French 4 17 41 25 13 0 0 38 21 208
2017 First official language - English 7 20 46 18 9 0 0 27 27 260
2017 First official language - French 5 19 34 34 8 0 0 42 24 232

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 38 2 3 0 0 0 95 3 251
2020 First official language - French 62 34 3 1 0 1 0 96 1 223
2019 First official language - English 22 49 15 9 4 2 0 71 14 218
2019 First official language - French 26 50 15 5 2 2 0 77 8 209
2018 First official language - English 15 36 19 19 8 3 0 52 28 242
2018 First official language - French 18 43 20 11 2 5 0 65 14 207
2017 First official language - English 16 37 19 17 8 3 0 55 26 260
2017 First official language - French 11 44 23 14 2 6 0 58 17 230

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 33 9 10 1 1 0 80 11 250
2020 First official language - French 50 37 7 4 1 1 0 87 5 225

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 28 9 13 8 0 0 70 21 251
2020 First official language - French 45 32 11 8 2 2 1 79 10 225

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 26 10 2 3 3 0 84 5 249
2020 First official language - French 57 32 8 2 0 1 0 90 2 225

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 32 12 10 3 1 0 75 13 251
2020 First official language - French 39 38 16 6 0 0 0 77 7 223
2019 First official language - English 18 40 17 16 7 1 0 59 24 219
2019 First official language - French 22 44 19 10 4 1 0 67 14 209
2018 First official language - English 17 32 25 15 8 2 0 51 24 243
2018 First official language - French 19 47 19 8 4 3 0 68 12 209
2017 First official language - English 15 39 18 17 9 2 0 55 27 261
2017 First official language - French 13 49 20 13 4 2 0 63 17 233

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 39 9 5 0 0 0 86 5 250
2020 First official language - French 44 41 9 6 0 1 0 86 6 225

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 40 11 9 2 0 0 78 11 249
2020 First official language - French 42 35 14 7 1 1 0 78 8 224

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 40 10 1 0 1 0 88 1 250
2020 First official language - French 42 39 13 3 0 1 1 83 3 223

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 35 7 2 1 0 1 91 3 249
2020 First official language - French 52 39 6 3 0 1 1 92 3 225

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 81 14 1 0 0 4 0 99 0 249
2020 First official language - French 74 22 2 1 0 1 0 97 1 224

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 71 25 3 1 0 0 0 96 1 250
2020 First official language - French 66 30 3 1 0 1 0 97 1 223

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 27 6 6 3 0 0 85 9 250
2020 First official language - French 56 32 7 3 1 1 0 89 4 225

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 70 24 4 2 0 0 0 94 2 251
2020 First official language - French 68 25 4 2 0 1 0 93 3 225

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 44 8 14 5 0 3 72 20 106
2020 First official language - French 20 52 13 10 5 0 1 72 15 103
2019 First official language - English 14 40 16 15 9 3 2 57 26 103
2019 First official language - French 16 39 18 17 8 1 0 56 25 105

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 94 6 106
2020 First official language - French 98 2 103

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 38 13 14 4 0 1 67 19 100
2020 First official language - French 23 41 19 14 4 0 0 64 17 101
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 247
2020 First official language - French 8 92 225

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 16 84 247
2020 First official language - French 14 86 225
2019 First official language - English 12 88 219
2019 First official language - French 17 83 209
2017 First official language - English 14 86 261
2017 First official language - French 12 88 233
2014 First official language - English 9 91 267
2014 First official language - French 14 86 217

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 55 45 37
2020 First official language - French 32 68 30

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 89 11 37
2020 First official language - French 90 10 30
2019 First official language - English 88 12 26
2019 First official language - French 89 11 35
2017 First official language - English 81 19 37
2017 First official language - French 85 15 27
2014 First official language - English 84 16 25
2014 First official language - French 71 29 27

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 25 5 7 0 0 0 88 7 33
2020 First official language - French 60 32 0 0 4 0 4 96 4 27
2019 First official language - English 36 26 10 27 0 0 0 63 27 23
2019 First official language - French 42 42 11 6 0 0 0 84 6 31
2017 First official language - English 51 36 6 7 0 0 0 87 7 30
2017 First official language - French 35 39 12 8 5 0 0 75 13 23
2014 First official language - English 73 23 4 0 0 0 0 96 0 22
2014 First official language - French 52 26 13 4 5 0 0 78 9 23

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 25 9 6 1 2 4 82 8 248
2020 First official language - French 57 33 3 4 1 1 2 92 5 225
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 65 24 2 88 12 251
2020 First official language - French 6 79 12 3 93 7 225

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 76 24 22
2020 First official language - French 84 16 13

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 48 10 11 10 0 0 70 20 22
2020 First official language - French 29 25 15 8 0 7 17 70 11 13

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 3 0 27 9 3 41 36 64 22
2020 First official language - French 7 17 7 15 0 0 53 53 32 13

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 61 12 6 4 3 1 14 86 8 251
2020 First official language - French 52 11 6 6 2 2 21 81 10 225
2019 First official language - English 58 15 8 3 8 1 7 79 12 217
2019 First official language - French 56 14 9 7 3 0 10 79 11 206
2018 First official language - English 59 12 9 8 5 2 7 77 13 242
2018 First official language - French 62 12 7 3 2 1 13 86 6 210
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