2020 Public Service Employee Survey Results for Office of the Auditor General of Canada by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	45	45	2	7	1	90	8	110
2020	3 to 10 years in current department or agency	38	48	5	8	2	86	9	161
2020	11 to 20 years in current department or agency	35	53	2	8	2	88	10	140
2020	More than 20 years in current department or agency	44	47	6	0	4	91	4	31

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	84	14	0	1	1	0	0	98	2	110
2020	3 to 10 years in current department or agency	79	14	3	3	1	0	0	93	4	161
2020	11 to 20 years in current department or agency	82	15	1	1	0	0	0	97	1	140
2020	More than 20 years in current department or agency	76	17	4	3	0	0	0	94	3	31
2017	Less than 3 years in current department or agency	78	20	1	1	0	0	0	98	1	130
2017	3 to 10 years in current department or agency	78	16	2	2	1	1	0	96	3	190
2017	11 to 20 years in current department or agency	78	19	2	1	0	0	0	97	1	130
2017	More than 20 years in current department or agency	87	11	0	0	2	0	0	98	2	38
2014	Less than 3 years in current department or agency	89	11	0	0	0	0	0	100	0	45
2014	3 to 10 years in current department or agency	83	15	1	0	0	0	0	98	0	272
2014	11 to 20 years in current department or agency	73	25	2	0	1	0	0	98	1	116
2014	More than 20 years in current department or agency	84	13	0	2	0	0	2	98	2	50

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	47	9	5	0	0	86	5	110
2020	3 to 10 years in current department or agency	32	46	12	9	1	0	78	10	160
2020	11 to 20 years in current department or agency	31	56	6	7	1	0	87	7	139
2020	More than 20 years in current department or agency	49	42	3	6	0	0	91	6	31
2019	Less than 3 years in current department or agency	51	33	10	5	1	0	84	6	84
2019	3 to 10 years in current department or agency	48	41	4	5	3	0	89	7	142
2019	11 to 20 years in current department or agency	67	27	2	2	1	0	94	3	137
2019	More than 20 years in current department or agency	68	21	0	7	3	0	89	11	28
2017	Less than 3 years in current department or agency	56	32	6	5	1	0	88	6	131
2017	3 to 10 years in current department or agency	52	35	5	6	0	1	88	7	190
2017	11 to 20 years in current department or agency	64	23	4	7	2	0	87	8	130
2017	More than 20 years in current department or agency	51	36	3	5	5	0	87	10	38
2014	Less than 3 years in current department or agency	69	26	0	5	0	0	95	5	45
2014	3 to 10 years in current department or agency	60	29	5	5	2	0	89	7	272
2014	11 to 20 years in current department or agency	55	35	4	5	2	0	89	7	116
2014	More than 20 years in current department or agency	67	29	0	4	0	0	96	4	50

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	39	36	11	12	2	0	0	75	14	110
2020	3 to 10 years in current department or agency	35	46	8	10	1	0	0	81	12	161
2020	11 to 20 years in current department or agency	44	35	12	8	1	0	0	80	8	139
2020	More than 20 years in current department or agency	37	54	6	3	0	0	0	91	3	31
2019	Less than 3 years in current department or agency	32	43	10	12	3	0	1	75	15	83
2019	3 to 10 years in current department or agency	28	45	13	12	2	0	0	73	14	141
2019	11 to 20 years in current department or agency	38	47	7	7	2	0	0	84	9	136
2019	More than 20 years in current department or agency	53	36	4	0	7	0	0	89	7	28
2018	Less than 3 years in current department or agency	37	45	8	6	3	1	0	82	9	115
2018	3 to 10 years in current department or agency	35	49	4	11	1	0	0	84	12	157
2018	11 to 20 years in current department or agency	39	49	5	6	1	0	0	88	7	148
2018	More than 20 years in current department or agency	38	50	7	3	3	0	0	88	6	31
2017	Less than 3 years in current department or agency	40	40	5	11	3	0	0	81	14	131
2017	3 to 10 years in current department or agency	36	41	6	13	4	0	0	77	17	190
2017	11 to 20 years in current department or agency	43	39	8	8	2	0	0	82	10	130
2017	More than 20 years in current department or agency	46	49	0	0	5	0	0	95	5	38
2014	Less than 3 years in current department or agency	38	39	9	14	0	0	0	77	14	45
2014	3 to 10 years in current department or agency	33	37	10	13	6	0	0	71	19	272
2014	11 to 20 years in current department or agency	30	54	9	5	2	0	0	83	8	116
2014	More than 20 years in current department or agency	41	38	16	4	0	0	2	80	4	50

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	58	31	5	5	0	0	1	90	5	108
2020	3 to 10 years in current department or agency	44	40	7	8	1	0	0	84	9	161
2020	11 to 20 years in current department or agency	53	32	8	6	0	0	1	86	6	139
2020	More than 20 years in current department or agency	52	37	6	6	0	0	0	89	6	31
2019	Less than 3 years in current department or agency	56	33	4	4	4	0	0	88	8	84
2019	3 to 10 years in current department or agency	57	29	8	5	1	0	0	86	7	140
2019	11 to 20 years in current department or agency	58	35	3	3	1	0	0	92	4	136
2019	More than 20 years in current department or agency	83	14	0	0	3	0	0	97	3	28
2017	Less than 3 years in current department or agency	67	26	3	3	1	0	0	93	4	131
2017	3 to 10 years in current department or agency	61	30	6	3	1	0	0	90	4	190
2017	11 to 20 years in current department or agency	58	32	8	2	0	0	0	91	2	130
2017	More than 20 years in current department or agency	55	28	6	8	2	0	0	84	11	38
2014	Less than 3 years in current department or agency	47	43	5	5	0	0	0	91	5	45
2014	3 to 10 years in current department or agency	58	32	5	4	0	0	0	91	4	272
2014	11 to 20 years in current department or agency	48	41	8	2	0	1	0	89	2	116
2014	More than 20 years in current department or agency	76	22	0	0	2	0	0	98	2	50

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	34	11	6	1	1	0	81	7	110
2020	3 to 10 years in current department or agency	46	40	6	7	1	0	0	86	8	161
2020	11 to 20 years in current department or agency	45	34	9	11	1	0	1	79	12	140
2020	More than 20 years in current department or agency	26	60	8	6	0	0	0	86	6	31
2019	Less than 3 years in current department or agency	60	23	10	7	0	0	0	83	7	83
2019	3 to 10 years in current department or agency	45	38	6	5	4	0	1	84	9	142
2019	11 to 20 years in current department or agency	36	42	6	10	5	0	1	79	15	137
2019	More than 20 years in current department or agency	62	28	3	4	3	0	0	90	7	28
2018	Less than 3 years in current department or agency	56	29	7	2	4	1	0	86	7	115
2018	3 to 10 years in current department or agency	39	42	6	11	2	0	1	81	13	156
2018	11 to 20 years in current department or agency	40	40	7	8	4	0	1	81	12	147
2018	More than 20 years in current department or agency	45	40	3	12	0	0	0	85	12	31
2017	Less than 3 years in current department or agency	56	30	8	4	2	0	1	86	6	131
2017	3 to 10 years in current department or agency	40	33	7	12	7	1	0	73	20	190
2017	11 to 20 years in current department or agency	36	41	7	10	6	0	0	77	16	130
2017	More than 20 years in current department or agency	42	41	8	2	7	0	0	82	10	38
2014	Less than 3 years in current department or agency	58	33	6	3	0	0	0	91	3	45
2014	3 to 10 years in current department or agency	43	37	8	7	5	0	0	80	12	272
2014	11 to 20 years in current department or agency	37	39	9	9	7	0	0	75	16	116
2014	More than 20 years in current department or agency	44	34	13	7	2	0	0	79	9	50

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	32	15	9	2	0	73	11	110
2020	3 to 10 years in current department or agency	42	38	13	4	2	1	81	6	161
2020	11 to 20 years in current department or agency	49	39	8	3	2	0	87	4	140
2020	More than 20 years in current department or agency	44	44	6	6	0	0	88	6	31
2019	Less than 3 years in current department or agency	44	36	11	7	2	0	80	9	84
2019	3 to 10 years in current department or agency	35	44	11	7	3	0	79	10	142
2019	11 to 20 years in current department or agency	40	42	9	7	3	0	82	10	137
2019	More than 20 years in current department or agency	72	21	3	0	3	0	93	3	28
2018	Less than 3 years in current department or agency	46	32	11	9	2	0	78	11	115
2018	3 to 10 years in current department or agency	39	45	7	4	5	0	84	9	156
2018	11 to 20 years in current department or agency	37	46	11	3	3	0	83	6	147
2018	More than 20 years in current department or agency	46	45	6	0	3	0	91	3	30
2017	Less than 3 years in current department or agency	42	39	11	6	2	0	81	8	131
2017	3 to 10 years in current department or agency	38	45	7	6	3	0	83	9	189
2017	11 to 20 years in current department or agency	38	48	9	3	3	0	85	6	130
2017	More than 20 years in current department or agency	52	42	0	0	5	0	95	5	38
2014	Less than 3 years in current department or agency	24	43	26	6	0	0	68	6	45
2014	3 to 10 years in current department or agency	32	49	10	4	4	0	82	8	272
2014	11 to 20 years in current department or agency	34	51	13	1	1	0	85	2	116
2014	More than 20 years in current department or agency	52	43	2	2	2	0	95	4	50

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	35	43	13	4	5	0	0	78	9	110
2020	3 to 10 years in current department or agency	28	46	9	13	3	0	0	74	16	161
2020	11 to 20 years in current department or agency	35	38	13	10	3	0	1	74	14	139
2020	More than 20 years in current department or agency	39	30	15	14	3	0	0	69	16	31
2019	Less than 3 years in current department or agency	41	42	10	6	1	0	0	83	7	84
2019	3 to 10 years in current department or agency	24	48	10	11	7	0	0	71	18	142
2019	11 to 20 years in current department or agency	22	38	23	11	6	0	0	60	17	137
2019	More than 20 years in current department or agency	52	25	3	17	3	0	0	76	20	28
2018	Less than 3 years in current department or agency	36	42	16	2	2	1	1	80	4	115
2018	3 to 10 years in current department or agency	28	42	14	11	6	0	0	70	16	157
2018	11 to 20 years in current department or agency	19	47	20	11	4	0	0	65	15	148
2018	More than 20 years in current department or agency	34	31	6	23	6	0	0	65	29	31
2017	Less than 3 years in current department or agency	41	39	13	4	2	1	0	80	7	131
2017	3 to 10 years in current department or agency	28	38	18	11	5	0	0	66	16	189
2017	11 to 20 years in current department or agency	26	36	20	15	4	0	0	62	19	130
2017	More than 20 years in current department or agency	42	37	8	11	2	0	0	79	13	38
2014	Less than 3 years in current department or agency	29	46	9	9	2	5	0	79	11	45
2014	3 to 10 years in current department or agency	27	36	18	16	4	0	0	62	20	272
2014	11 to 20 years in current department or agency	25	37	16	17	5	0	0	62	22	116
2014	More than 20 years in current department or agency	35	40	19	2	4	0	0	75	6	50

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	49	8	13	3	76	16	110
2020	3 to 10 years in current department or agency	35	45	10	9	1	80	9	159
2020	11 to 20 years in current department or agency	35	48	12	4	1	83	5	140
2020	More than 20 years in current department or agency	44	39	6	10	0	84	10	31
2019	Less than 3 years in current department or agency	38	37	12	11	2	75	13	83
2019	3 to 10 years in current department or agency	28	52	7	12	1	80	13	141
2019	11 to 20 years in current department or agency	24	51	15	7	2	76	9	137
2019	More than 20 years in current department or agency	45	48	4	0	3	93	3	28
2018	Less than 3 years in current department or agency	38	45	11	4	2	83	6	115
2018	3 to 10 years in current department or agency	31	46	10	9	4	77	13	157
2018	11 to 20 years in current department or agency	34	46	13	6	1	80	7	148
2018	More than 20 years in current department or agency	43	45	6	3	3	88	7	31
2017	Less than 3 years in current department or agency	35	50	9	5	1	85	6	131
2017	3 to 10 years in current department or agency	29	49	10	9	3	78	12	189
2017	11 to 20 years in current department or agency	39	44	11	5	1	83	6	130
2017	More than 20 years in current department or agency	52	34	11	0	2	87	2	38

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	43	9	2	2	0	0	87	4	110
2020	3 to 10 years in current department or agency	53	39	5	2	0	0	0	93	2	161
2020	11 to 20 years in current department or agency	64	34	1	1	0	0	0	97	1	140
2020	More than 20 years in current department or agency	64	34	3	0	0	0	0	97	0	31
2019	Less than 3 years in current department or agency	55	33	9	4	0	0	0	88	4	84
2019	3 to 10 years in current department or agency	50	42	1	6	1	0	0	92	7	141
2019	11 to 20 years in current department or agency	54	33	8	3	2	0	0	87	5	137
2019	More than 20 years in current department or agency	69	27	0	0	3	0	0	97	3	28
2018	Less than 3 years in current department or agency	56	39	2	1	1	0	0	95	2	114
2018	3 to 10 years in current department or agency	60	31	5	3	1	0	0	91	4	157
2018	11 to 20 years in current department or agency	56	38	4	1	1	0	0	94	2	149
2018	More than 20 years in current department or agency	76	20	3	0	0	0	0	97	0	31
2017	Less than 3 years in current department or agency	55	37	4	2	2	0	1	92	3	131
2017	3 to 10 years in current department or agency	54	37	4	4	1	0	0	90	5	189
2017	11 to 20 years in current department or agency	56	36	5	1	2	1	0	92	3	130
2017	More than 20 years in current department or agency	65	24	5	3	2	0	0	90	5	38
2014	Less than 3 years in current department or agency	48	45	5	0	3	0	0	92	3	45
2014	3 to 10 years in current department or agency	52	36	7	3	1	0	0	88	5	272
2014	11 to 20 years in current department or agency	53	43	3	1	0	0	0	96	1	116
2014	More than 20 years in current department or agency	71	26	2	2	0	0	0	96	2	50

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	44	11	6	6	0	78	11	110
2020	3 to 10 years in current department or agency	33	48	9	9	2	0	81	10	161
2020	11 to 20 years in current department or agency	44	37	12	5	3	0	80	7	140
2020	More than 20 years in current department or agency	43	37	6	11	3	0	81	14	31
2019	Less than 3 years in current department or agency	44	38	13	3	2	0	82	5	84
2019	3 to 10 years in current department or agency	32	42	10	11	5	0	74	16	142
2019	11 to 20 years in current department or agency	30	35	18	11	6	0	65	17	136
2019	More than 20 years in current department or agency	59	24	7	7	3	0	83	10	28
2018	Less than 3 years in current department or agency	39	46	8	4	1	1	86	5	115
2018	3 to 10 years in current department or agency	33	43	12	8	4	0	75	12	157
2018	11 to 20 years in current department or agency	26	47	17	8	2	0	73	10	148
2018	More than 20 years in current department or agency	44	27	6	20	3	0	72	22	31
2017	Less than 3 years in current department or agency	44	40	8	6	2	0	84	8	130
2017	3 to 10 years in current department or agency	37	34	15	10	3	0	71	14	189
2017	11 to 20 years in current department or agency	29	46	13	9	4	0	74	13	130
2017	More than 20 years in current department or agency	54	30	2	5	8	0	84	13	37

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	35	11	5	1	83	6	110
2020	3 to 10 years in current department or agency	49	38	7	5	0	87	6	160
2020	11 to 20 years in current department or agency	60	35	4	1	1	95	1	140
2020	More than 20 years in current department or agency	51	42	4	3	0	93	3	29
2019	Less than 3 years in current department or agency	58	26	11	5	0	84	5	84
2019	3 to 10 years in current department or agency	41	43	14	1	1	84	3	138
2019	11 to 20 years in current department or agency	50	38	8	1	3	87	4	137
2019	More than 20 years in current department or agency	69	24	3	0	3	93	3	28
2018	Less than 3 years in current department or agency	51	34	10	3	1	85	4	114
2018	3 to 10 years in current department or agency	54	32	10	2	2	86	4	154
2018	11 to 20 years in current department or agency	49	40	8	2	1	89	3	148
2018	More than 20 years in current department or agency	58	39	0	0	3	97	3	31
2017	Less than 3 years in current department or agency	53	37	8	2	1	90	2	130
2017	3 to 10 years in current department or agency	56	31	8	5	1	87	6	190
2017	11 to 20 years in current department or agency	48	46	3	2	1	94	3	130
2017	More than 20 years in current department or agency	60	32	3	3	2	92	5	38
2014	Less than 3 years in current department or agency	60	28	11	2	0	88	2	45
2014	3 to 10 years in current department or agency	62	28	7	2	2	90	4	272
2014	11 to 20 years in current department or agency	69	29	1	1	0	98	1	116
2014	More than 20 years in current department or agency	77	18	5	0	0	95	0	50

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	50	13	4	6	0	78	10	110
2020	3 to 10 years in current department or agency	37	42	10	10	1	0	79	11	160
2020	11 to 20 years in current department or agency	42	37	9	11	1	0	79	12	140
2020	More than 20 years in current department or agency	44	42	7	4	3	0	86	7	31
2019	Less than 3 years in current department or agency	33	41	14	9	2	0	74	12	83
2019	3 to 10 years in current department or agency	34	41	12	9	4	0	75	13	140
2019	11 to 20 years in current department or agency	38	39	9	8	5	0	78	13	135
2019	More than 20 years in current department or agency	58	34	0	4	3	0	93	7	27
2018	Less than 3 years in current department or agency	34	49	11	5	1	0	83	6	115
2018	3 to 10 years in current department or agency	34	43	13	8	2	0	77	10	156
2018	11 to 20 years in current department or agency	36	39	13	10	2	0	75	12	149
2018	More than 20 years in current department or agency	56	29	3	12	0	0	85	12	31
2017	Less than 3 years in current department or agency	47	37	8	6	1	1	84	7	130
2017	3 to 10 years in current department or agency	38	43	7	7	4	0	81	12	190
2017	11 to 20 years in current department or agency	38	38	11	11	2	0	76	13	130
2017	More than 20 years in current department or agency	57	27	8	5	2	0	85	7	38
2014	Less than 3 years in current department or agency	31	33	20	9	8	0	63	17	45
2014	3 to 10 years in current department or agency	28	44	13	10	4	0	73	14	271
2014	11 to 20 years in current department or agency	25	50	15	7	3	0	75	10	116
2014	More than 20 years in current department or agency	51	33	9	5	2	0	84	7	50

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	35	14	5	5	0	77	10	110
2020	3 to 10 years in current department or agency	37	40	14	7	3	0	77	10	161
2020	11 to 20 years in current department or agency	47	34	14	3	2	0	81	4	140
2020	More than 20 years in current department or agency	46	44	0	10	0	0	90	10	31
2019	Less than 3 years in current department or agency	42	32	11	11	4	0	74	15	84
2019	3 to 10 years in current department or agency	39	39	11	6	5	0	78	11	142
2019	11 to 20 years in current department or agency	40	33	13	8	6	0	73	14	137
2019	More than 20 years in current department or agency	66	23	3	0	7	0	90	7	28
2018	Less than 3 years in current department or agency	35	41	15	6	3	1	76	9	114
2018	3 to 10 years in current department or agency	38	43	11	5	3	0	80	8	155
2018	11 to 20 years in current department or agency	32	43	14	8	4	0	75	11	148
2018	More than 20 years in current department or agency	52	29	7	9	3	0	81	12	31
2017	Less than 3 years in current department or agency	42	38	9	7	4	0	80	11	130
2017	3 to 10 years in current department or agency	40	39	12	6	4	0	78	9	189
2017	11 to 20 years in current department or agency	39	35	13	11	3	0	73	14	130
2017	More than 20 years in current department or agency	44	40	8	5	2	0	85	7	38
2014	Less than 3 years in current department or agency	46	34	3	12	5	0	80	17	45
2014	3 to 10 years in current department or agency	39	37	11	8	5	0	76	13	272
2014	11 to 20 years in current department or agency	22	52	13	10	2	0	75	12	116
2014	More than 20 years in current department or agency	49	39	7	3	2	0	88	5	50

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	42	9	9	2	0	80	11	108
2020	3 to 10 years in current department or agency	38	42	14	5	1	0	80	6	161
2020	11 to 20 years in current department or agency	37	51	4	7	1	0	87	8	139
2020	More than 20 years in current department or agency	47	33	17	3	0	0	80	3	30
2019	Less than 3 years in current department or agency	48	30	15	4	2	0	79	7	83
2019	3 to 10 years in current department or agency	27	52	10	7	4	0	79	11	140
2019	11 to 20 years in current department or agency	34	46	13	4	2	1	81	6	136
2019	More than 20 years in current department or agency	68	22	3	3	3	0	90	7	28
2018	Less than 3 years in current department or agency	38	43	14	4	1	0	81	5	115
2018	3 to 10 years in current department or agency	37	39	11	10	3	0	76	13	157
2018	11 to 20 years in current department or agency	37	45	10	6	2	0	82	8	148
2018	More than 20 years in current department or agency	40	45	6	3	0	7	91	3	31
2017	Less than 3 years in current department or agency	46	44	6	1	2	0	90	4	130
2017	3 to 10 years in current department or agency	37	41	13	8	2	1	78	10	190
2017	11 to 20 years in current department or agency	41	39	9	7	3	1	81	10	130
2017	More than 20 years in current department or agency	45	32	13	5	2	2	79	8	38
2014	Less than 3 years in current department or agency	48	40	5	5	2	2	89	6	45
2014	3 to 10 years in current department or agency	43	38	12	3	3	1	82	6	272
2014	11 to 20 years in current department or agency	39	43	8	5	4	1	83	9	116
2014	More than 20 years in current department or agency	59	35	0	2	2	2	96	4	50

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	38	11	6	2	0	81	8	110
2020	3 to 10 years in current department or agency	45	39	10	4	1	0	84	5	161
2020	11 to 20 years in current department or agency	45	45	6	3	1	0	90	4	140
2020	More than 20 years in current department or agency	51	40	3	3	4	0	91	6	31
2019	Less than 3 years in current department or agency	49	36	10	4	1	0	85	5	84
2019	3 to 10 years in current department or agency	37	43	12	6	2	0	80	8	141
2019	11 to 20 years in current department or agency	39	46	11	3	2	0	85	5	137
2019	More than 20 years in current department or agency	69	24	0	3	3	0	93	7	28
2018	Less than 3 years in current department or agency	47	35	11	5	2	0	82	7	115
2018	3 to 10 years in current department or agency	44	41	6	7	2	0	85	8	157
2018	11 to 20 years in current department or agency	41	41	11	4	3	0	82	7	149
2018	More than 20 years in current department or agency	51	43	3	0	3	0	94	3	31
2017	Less than 3 years in current department or agency	49	35	9	5	1	1	84	6	130
2017	3 to 10 years in current department or agency	43	42	6	6	3	0	85	9	189
2017	11 to 20 years in current department or agency	36	48	11	2	3	0	84	5	130
2017	More than 20 years in current department or agency	50	40	2	3	5	0	90	8	38
2014	Less than 3 years in current department or agency	49	33	8	9	2	0	82	11	45
2014	3 to 10 years in current department or agency	47	38	8	4	3	0	85	7	272
2014	11 to 20 years in current department or agency	41	47	10	2	1	0	87	3	116
2014	More than 20 years in current department or agency	64	30	2	0	4	0	95	4	50

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	42	15	6	3	0	0	76	9	110
2020	3 to 10 years in current department or agency	25	42	23	5	4	0	1	68	9	160
2020	11 to 20 years in current department or agency	24	30	22	16	9	0	0	53	25	139
2020	More than 20 years in current department or agency	15	48	9	18	10	0	0	63	28	31
2019	Less than 3 years in current department or agency	42	40	10	6	2	0	0	82	8	84
2019	3 to 10 years in current department or agency	32	33	24	8	3	0	0	65	11	141
2019	11 to 20 years in current department or agency	23	36	22	14	6	0	0	59	20	135
2019	More than 20 years in current department or agency	31	30	20	11	9	0	0	61	19	28
2018	Less than 3 years in current department or agency	34	41	14	7	3	1	1	76	10	116
2018	3 to 10 years in current department or agency	19	40	28	8	4	0	0	59	12	157
2018	11 to 20 years in current department or agency	26	37	21	15	2	0	0	63	16	149
2018	More than 20 years in current department or agency	27	43	11	16	3	0	0	70	19	30
2017	Less than 3 years in current department or agency	32	40	18	9	2	0	0	72	10	131
2017	3 to 10 years in current department or agency	23	42	22	11	3	0	0	65	13	190
2017	11 to 20 years in current department or agency	21	39	21	15	4	1	0	60	18	130
2017	More than 20 years in current department or agency	24	29	26	19	2	0	0	53	21	38
2014	Less than 3 years in current department or agency	28	59	9	3	0	0	0	87	3	45
2014	3 to 10 years in current department or agency	25	49	17	6	2	0	0	75	9	272
2014	11 to 20 years in current department or agency	20	42	22	10	5	1	0	62	15	116
2014	More than 20 years in current department or agency	35	29	24	7	5	0	0	63	13	50

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	3	15	42	34	5	0	1	39	18	110
2020	3 to 10 years in current department or agency	8	15	40	28	9	0	0	37	23	161
2020	11 to 20 years in current department or agency	5	25	39	19	11	0	1	30	31	140
2020	More than 20 years in current department or agency	9	22	56	10	3	0	0	13	32	31
2019	Less than 3 years in current department or agency	6	21	24	29	17	1	1	47	28	84
2019	3 to 10 years in current department or agency	9	25	33	27	5	0	1	33	34	140
2019	11 to 20 years in current department or agency	11	29	32	23	5	0	0	28	39	136
2019	More than 20 years in current department or agency	7	20	32	31	10	0	0	40	27	28
2018	Less than 3 years in current department or agency	4	17	36	29	11	1	1	41	22	115
2018	3 to 10 years in current department or agency	6	18	41	27	9	0	0	36	24	157
2018	11 to 20 years in current department or agency	6	27	37	20	9	0	0	30	33	148
2018	More than 20 years in current department or agency	3	13	49	20	16	0	0	36	15	31
2017	Less than 3 years in current department or agency	7	19	37	21	11	0	5	34	27	131
2017	3 to 10 years in current department or agency	8	21	32	27	10	0	1	38	30	190
2017	11 to 20 years in current department or agency	4	15	43	22	12	0	4	35	20	130
2017	More than 20 years in current department or agency	8	11	38	29	14	0	0	43	19	37
2014	Less than 3 years in current department or agency	2	17	25	34	21	2	0	56	19	45
2014	3 to 10 years in current department or agency	4	16	34	31	10	1	4	43	21	271
2014	11 to 20 years in current department or agency	2	18	43	28	8	0	1	36	21	116
2014	More than 20 years in current department or agency	7	18	27	26	19	0	2	47	26	50

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	1	3	20	40	34	1	1	76	4	109
2020	3 to 10 years in current department or agency	2	10	18	48	21	0	0	70	12	161
2020	11 to 20 years in current department or agency	3	12	21	39	23	2	1	64	15	140
2020	More than 20 years in current department or agency	3	9	32	46	9	0	0	56	12	31
2019	Less than 3 years in current department or agency	2	20	26	24	25	0	3	50	23	84
2019	3 to 10 years in current department or agency	12	17	34	22	15	0	1	37	29	140
2019	11 to 20 years in current department or agency	9	25	29	26	12	0	0	37	34	136
2019	More than 20 years in current department or agency	0	18	35	29	14	0	4	44	19	28
2018	Less than 3 years in current department or agency	2	8	18	39	28	1	4	71	10	113
2018	3 to 10 years in current department or agency	4	18	25	37	15	1	1	52	23	157
2018	11 to 20 years in current department or agency	3	18	29	34	15	2	0	50	20	147
2018	More than 20 years in current department or agency	3	12	22	27	36	0	0	63	14	31
2017	Less than 3 years in current department or agency	3	4	22	28	35	1	7	68	8	131
2017	3 to 10 years in current department or agency	5	10	22	33	26	1	2	61	16	190
2017	11 to 20 years in current department or agency	3	10	21	37	23	1	5	64	13	130
2017	More than 20 years in current department or agency	3	8	27	37	24	0	0	61	11	37
2014	Less than 3 years in current department or agency	2	2	19	34	43	0	2	78	3	45
2014	3 to 10 years in current department or agency	4	9	21	40	22	1	4	65	14	271
2014	11 to 20 years in current department or agency	2	6	33	39	16	1	3	57	8	114
2014	More than 20 years in current department or agency	2	13	19	32	28	0	6	63	16	49

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	10	12	30	33	11	2	2	45	24	110
2020	3 to 10 years in current department or agency	8	14	34	34	9	0	0	44	22	161
2020	11 to 20 years in current department or agency	11	22	40	18	7	0	1	25	34	139
2020	More than 20 years in current department or agency	3	32	49	13	3	0	0	16	35	31
2019	Less than 3 years in current department or agency	7	11	27	28	21	3	5	52	19	84
2019	3 to 10 years in current department or agency	10	13	41	26	9	1	1	35	23	142
2019	11 to 20 years in current department or agency	11	24	34	25	6	0	0	31	35	136
2019	More than 20 years in current department or agency	3	11	50	29	6	0	0	35	14	28
2018	Less than 3 years in current department or agency	4	18	19	30	25	2	1	56	23	114
2018	3 to 10 years in current department or agency	11	14	42	25	8	0	1	33	25	157
2018	11 to 20 years in current department or agency	10	20	34	21	13	1	2	35	30	146
2018	More than 20 years in current department or agency	3	24	49	17	7	0	0	24	27	31
2017	Less than 3 years in current department or agency	10	17	29	23	16	1	4	41	29	131
2017	3 to 10 years in current department or agency	8	20	29	28	13	0	1	42	29	189
2017	11 to 20 years in current department or agency	10	24	42	15	7	0	2	23	35	130
2017	More than 20 years in current department or agency	11	19	41	16	10	0	2	28	30	37
2014	Less than 3 years in current department or agency	3	14	28	37	17	0	2	55	17	45
2014	3 to 10 years in current department or agency	9	17	33	27	11	0	2	39	27	271
2014	11 to 20 years in current department or agency	16	20	40	16	6	0	1	22	37	116
2014	More than 20 years in current department or agency	4	20	37	11	27	0	2	38	24	50

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	3	12	31	41	13	0	0	54	15	110
2020	3 to 10 years in current department or agency	6	16	35	36	7	0	1	43	22	160
2020	11 to 20 years in current department or agency	9	18	41	26	6	0	0	32	28	138
2020	More than 20 years in current department or agency	14	24	39	23	0	0	0	23	38	31
2019	Less than 3 years in current department or agency	1	10	30	39	19	1	0	59	11	84
2019	3 to 10 years in current department or agency	5	13	40	33	8	1	0	41	19	142
2019	11 to 20 years in current department or agency	7	20	41	26	6	0	0	32	26	136
2019	More than 20 years in current department or agency	0	19	50	25	6	0	0	31	19	28
2018	Less than 3 years in current department or agency	2	10	28	40	17	2	1	58	13	115
2018	3 to 10 years in current department or agency	8	13	43	31	5	1	0	36	21	157
2018	11 to 20 years in current department or agency	9	18	44	23	7	0	0	30	26	146
2018	More than 20 years in current department or agency	7	31	37	16	10	0	0	26	38	31
2017	Less than 3 years in current department or agency	7	10	26	36	17	1	3	55	18	130
2017	3 to 10 years in current department or agency	7	11	43	26	12	0	1	38	18	189
2017	11 to 20 years in current department or agency	10	14	42	24	8	0	2	32	24	130
2017	More than 20 years in current department or agency	3	16	46	28	8	0	0	36	18	37
2014	Less than 3 years in current department or agency	6	3	20	48	23	0	0	71	9	45
2014	3 to 10 years in current department or agency	4	17	32	29	17	0	1	46	21	272
2014	11 to 20 years in current department or agency	11	8	48	24	8	0	1	32	20	116
2014	More than 20 years in current department or agency	9	11	39	18	21	0	2	40	21	50

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	5	14	30	33	14	1	3	49	20	110
2020	3 to 10 years in current department or agency	12	20	33	29	5	0	0	34	33	161
2020	11 to 20 years in current department or agency	12	26	36	18	5	0	2	24	39	140
2020	More than 20 years in current department or agency	10	42	30	12	6	0	0	18	52	31
2019	Less than 3 years in current department or agency	7	11	33	29	16	0	3	47	19	84
2019	3 to 10 years in current department or agency	19	21	33	16	10	1	0	26	41	142
2019	11 to 20 years in current department or agency	19	28	38	10	5	0	0	15	47	136
2019	More than 20 years in current department or agency	14	37	23	12	10	0	4	22	53	28
2018	Less than 3 years in current department or agency	6	13	30	29	18	2	2	49	20	115
2018	3 to 10 years in current department or agency	22	30	32	11	4	0	1	15	52	156
2018	11 to 20 years in current department or agency	15	33	36	13	3	0	1	16	48	147
2018	More than 20 years in current department or agency	18	38	30	12	3	0	0	15	55	31
2017	Less than 3 years in current department or agency	10	17	20	25	17	4	7	47	31	131
2017	3 to 10 years in current department or agency	19	25	35	14	6	0	0	21	44	190
2017	11 to 20 years in current department or agency	19	21	37	15	5	0	3	20	41	129
2017	More than 20 years in current department or agency	11	36	33	8	11	0	2	19	47	38
2014	Less than 3 years in current department or agency	0	12	22	32	29	5	0	64	13	45
2014	3 to 10 years in current department or agency	11	20	35	21	11	0	3	32	32	272
2014	11 to 20 years in current department or agency	14	17	39	21	9	0	1	30	31	116
2014	More than 20 years in current department or agency	11	19	35	16	18	0	0	34	30	50

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	2	5	30	32	27	3	2	61	7	109
2020	3 to 10 years in current department or agency	9	14	28	36	11	1	1	48	23	161
2020	11 to 20 years in current department or agency	3	16	31	30	18	0	2	49	20	138
2020	More than 20 years in current department or agency	3	13	37	41	6	0	0	47	16	31
2019	Less than 3 years in current department or agency	4	25	27	26	14	2	2	42	30	83
2019	3 to 10 years in current department or agency	21	21	32	17	9	1	0	26	41	141
2019	11 to 20 years in current department or agency	16	29	30	14	12	0	0	25	45	134
2019	More than 20 years in current department or agency	7	22	36	24	11	0	0	34	30	28
2018	Less than 3 years in current department or agency	5	17	28	28	13	5	5	45	25	115
2018	3 to 10 years in current department or agency	18	23	33	20	6	0	1	26	41	157
2018	11 to 20 years in current department or agency	9	27	33	20	10	0	1	30	37	147
2018	More than 20 years in current department or agency	12	24	34	17	14	0	0	31	36	31
2017	Less than 3 years in current department or agency	7	14	21	20	24	11	4	51	25	131
2017	3 to 10 years in current department or agency	10	19	29	23	16	2	1	40	30	190
2017	11 to 20 years in current department or agency	6	17	38	24	10	1	4	35	25	129
2017	More than 20 years in current department or agency	8	18	40	23	8	0	3	32	27	38
2014	Less than 3 years in current department or agency	2	2	12	22	51	11	2	82	4	45
2014	3 to 10 years in current department or agency	4	6	26	37	23	1	2	62	11	270
2014	11 to 20 years in current department or agency	4	8	29	42	13	0	4	58	12	116
2014	More than 20 years in current department or agency	2	9	25	39	22	0	4	63	11	50

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	5	14	39	24	12	5	0	38	21	109
2020	3 to 10 years in current department or agency	6	17	45	24	7	1	0	31	23	161
2020	11 to 20 years in current department or agency	7	24	41	22	6	0	1	28	31	140
2020	More than 20 years in current department or agency	3	29	44	15	9	0	0	24	31	31
2019	Less than 3 years in current department or agency	8	21	31	22	15	1	2	38	30	82
2019	3 to 10 years in current department or agency	9	14	49	19	8	1	0	27	23	141
2019	11 to 20 years in current department or agency	10	24	42	18	7	0	0	24	33	135
2019	More than 20 years in current department or agency	7	21	46	19	6	0	0	26	28	28
2018	Less than 3 years in current department or agency	5	15	35	25	16	3	1	43	21	115
2018	3 to 10 years in current department or agency	11	18	41	23	7	0	0	30	29	157
2018	11 to 20 years in current department or agency	13	23	40	20	5	0	0	25	35	147
2018	More than 20 years in current department or agency	9	27	40	10	14	0	0	23	37	31
2017	Less than 3 years in current department or agency	8	14	39	19	11	4	4	33	25	131
2017	3 to 10 years in current department or agency	10	15	36	26	11	1	1	37	26	190
2017	11 to 20 years in current department or agency	10	18	44	20	5	2	2	25	29	128
2017	More than 20 years in current department or agency	8	16	56	11	10	0	0	21	24	38
2014	Less than 3 years in current department or agency	6	17	30	15	23	9	0	42	25	45
2014	3 to 10 years in current department or agency	10	14	32	23	17	0	3	42	25	272
2014	11 to 20 years in current department or agency	13	22	33	23	6	2	1	30	36	116
2014	More than 20 years in current department or agency	7	16	38	18	16	0	4	35	25	50

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	7	20	40	19	12	1	1	31	27	110
2020	3 to 10 years in current department or agency	9	24	39	20	8	0	0	28	33	161
2020	11 to 20 years in current department or agency	4	23	41	24	6	0	1	31	27	140
2020	More than 20 years in current department or agency	4	14	50	27	6	0	0	33	17	31
2019	Less than 3 years in current department or agency	13	14	37	15	20	0	2	36	27	83
2019	3 to 10 years in current department or agency	16	23	37	19	5	0	0	24	39	142
2019	11 to 20 years in current department or agency	4	18	40	27	11	0	0	38	22	135
2019	More than 20 years in current department or agency	4	14	42	29	11	0	0	40	18	28

Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	23	32	23	6	5	5	7	62	12	110
2020	3 to 10 years in current department or agency	29	39	17	7	2	4	2	73	9	161
2020	11 to 20 years in current department or agency	29	38	13	8	4	4	5	74	12	140
2020	More than 20 years in current department or agency	21	52	19	8	0	0	0	73	8	31
2019	Less than 3 years in current department or agency	36	25	6	13	1	9	9	75	18	84
2019	3 to 10 years in current department or agency	31	35	11	9	4	5	4	73	15	141
2019	11 to 20 years in current department or agency	30	34	13	10	8	3	1	67	19	135
2019	More than 20 years in current department or agency	48	29	10	10	3	0	0	76	14	28
2018	Less than 3 years in current department or agency	29	31	14	7	1	11	6	73	10	116
2018	3 to 10 years in current department or agency	21	39	13	11	5	7	4	67	18	157
2018	11 to 20 years in current department or agency	18	39	18	16	4	4	1	59	21	148
2018	More than 20 years in current department or agency	32	36	14	9	6	0	3	70	15	31
2017	Less than 3 years in current department or agency	29	34	8	8	3	8	10	77	13	131
2017	3 to 10 years in current department or agency	30	35	12	11	7	2	2	69	18	190
2017	11 to 20 years in current department or agency	24	40	14	13	2	3	3	69	16	129
2017	More than 20 years in current department or agency	37	37	8	13	5	0	0	74	18	38
2014	Less than 3 years in current department or agency	27	40	15	6	3	8	0	73	10	45
2014	3 to 10 years in current department or agency	31	33	12	11	8	3	2	67	20	272
2014	11 to 20 years in current department or agency	21	39	19	12	4	1	3	63	18	116
2014	More than 20 years in current department or agency	39	34	16	5	4	0	2	74	9	50

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	33	6	2	7	0	1	85	9	110
2020	3 to 10 years in current department or agency	59	29	6	6	0	0	0	88	6	160
2020	11 to 20 years in current department or agency	59	29	9	2	1	0	0	88	3	138
2020	More than 20 years in current department or agency	61	39	0	0	0	0	0	100	0	31
2019	Less than 3 years in current department or agency	55	37	1	6	1	0	0	92	7	84
2019	3 to 10 years in current department or agency	45	35	6	7	4	2	0	83	11	142
2019	11 to 20 years in current department or agency	53	25	10	9	3	0	0	78	13	137
2019	More than 20 years in current department or agency	63	30	0	4	3	0	0	93	7	28
2018	Less than 3 years in current department or agency	54	33	7	2	2	2	0	88	5	115
2018	3 to 10 years in current department or agency	48	35	10	4	3	1	0	83	7	157
2018	11 to 20 years in current department or agency	45	35	11	6	3	0	0	80	9	148
2018	More than 20 years in current department or agency	50	33	9	3	6	0	0	82	9	31
2017	Less than 3 years in current department or agency	47	40	4	6	2	0	0	88	8	131
2017	3 to 10 years in current department or agency	51	32	6	7	4	0	0	82	11	190
2017	11 to 20 years in current department or agency	51	34	9	5	1	0	0	85	6	130
2017	More than 20 years in current department or agency	60	27	7	3	2	0	0	88	5	38
2014	Less than 3 years in current department or agency	41	45	11	2	2	0	0	86	3	45
2014	3 to 10 years in current department or agency	47	34	5	11	4	0	0	81	14	272
2014	11 to 20 years in current department or agency	40	34	10	13	4	0	0	74	17	116
2014	More than 20 years in current department or agency	65	18	4	9	4	0	0	83	13	50

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	62	28	4	3	2	0	1	91	5	110
2020	3 to 10 years in current department or agency	62	33	4	1	0	0	0	95	1	160
2020	11 to 20 years in current department or agency	70	26	3	0	1	0	0	96	1	140
2020	More than 20 years in current department or agency	73	22	4	0	0	0	0	96	0	31
2019	Less than 3 years in current department or agency	63	33	2	2	0	0	0	95	2	83
2019	3 to 10 years in current department or agency	59	33	2	4	1	1	0	92	6	142
2019	11 to 20 years in current department or agency	61	26	5	6	1	0	0	87	8	137
2019	More than 20 years in current department or agency	64	25	3	4	3	0	0	89	7	28
2018	Less than 3 years in current department or agency	60	34	3	1	2	0	0	94	3	116
2018	3 to 10 years in current department or agency	64	28	4	3	0	1	0	93	3	156
2018	11 to 20 years in current department or agency	53	35	6	5	1	0	0	88	6	148
2018	More than 20 years in current department or agency	61	30	3	6	0	0	0	92	6	31
2017	Less than 3 years in current department or agency	54	39	3	4	0	0	0	93	4	131
2017	3 to 10 years in current department or agency	55	37	4	3	1	0	0	92	4	190
2017	11 to 20 years in current department or agency	53	39	1	5	1	0	0	92	6	130
2017	More than 20 years in current department or agency	60	32	2	5	0	0	0	93	5	38
2014	Less than 3 years in current department or agency	69	24	3	0	0	5	0	97	0	45
2014	3 to 10 years in current department or agency	52	36	6	5	2	0	0	88	6	272
2014	11 to 20 years in current department or agency	46	44	5	4	1	0	0	90	5	115
2014	More than 20 years in current department or agency	64	31	3	2	0	0	0	95	2	50

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	44	42	7	2	4	0	0	87	6	110
2020	3 to 10 years in current department or agency	50	36	9	4	0	0	0	86	5	160
2020	11 to 20 years in current department or agency	59	33	6	1	0	0	0	92	1	139
2020	More than 20 years in current department or agency	58	34	0	7	0	0	0	93	7	31
2019	Less than 3 years in current department or agency	51	38	6	2	2	0	0	89	4	84
2019	3 to 10 years in current department or agency	48	40	7	2	3	1	0	89	5	142
2019	11 to 20 years in current department or agency	47	35	10	6	2	0	0	82	8	136
2019	More than 20 years in current department or agency	50	44	0	3	3	0	0	94	6	28
2018	Less than 3 years in current department or agency	46	41	5	3	2	3	1	90	5	116
2018	3 to 10 years in current department or agency	48	40	7	3	1	0	0	89	4	156
2018	11 to 20 years in current department or agency	41	44	11	4	0	0	0	85	4	147
2018	More than 20 years in current department or agency	51	37	3	8	0	0	0	88	8	31

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	39	29	12	4	5	9	2	76	10	110
2020	3 to 10 years in current department or agency	44	31	8	3	3	7	5	85	6	161
2020	11 to 20 years in current department or agency	62	19	7	3	1	4	4	89	4	140
2020	More than 20 years in current department or agency	71	15	4	4	3	4	0	89	8	31

Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	30	14	3	3	0	2	80	6	110
2020	3 to 10 years in current department or agency	49	35	7	4	1	0	4	87	6	160
2020	11 to 20 years in current department or agency	65	21	8	0	2	0	4	89	2	140
2020	More than 20 years in current department or agency	59	38	3	0	0	0	0	97	0	31
2019	Less than 3 years in current department or agency	50	30	12	2	1	1	3	84	3	84
2019	3 to 10 years in current department or agency	49	30	9	3	4	1	3	83	8	142
2019	11 to 20 years in current department or agency	52	29	9	2	5	0	3	83	7	137
2019	More than 20 years in current department or agency	64	25	3	0	3	0	4	93	3	28

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	36	10	7	6	0	1	77	12	110
2020	3 to 10 years in current department or agency	35	43	15	6	0	0	1	79	6	160
2020	11 to 20 years in current department or agency	41	35	11	9	4	0	0	76	13	140
2020	More than 20 years in current department or agency	26	46	12	13	3	0	0	72	16	31
2019	Less than 3 years in current department or agency	48	37	6	5	3	0	0	85	8	83
2019	3 to 10 years in current department or agency	31	46	9	7	6	1	0	78	13	142
2019	11 to 20 years in current department or agency	37	31	15	13	4	1	0	68	17	136
2019	More than 20 years in current department or agency	46	32	3	15	3	0	0	79	18	27
2018	Less than 3 years in current department or agency	44	42	6	4	2	1	1	88	5	115
2018	3 to 10 years in current department or agency	41	40	9	7	3	0	0	81	10	155
2018	11 to 20 years in current department or agency	38	35	14	11	1	1	1	73	12	148
2018	More than 20 years in current department or agency	38	43	3	13	3	0	0	81	15	31
2017	Less than 3 years in current department or agency	50	37	7	4	2	0	0	87	5	130
2017	3 to 10 years in current department or agency	42	39	9	8	2	0	1	81	10	190
2017	11 to 20 years in current department or agency	36	45	10	5	3	0	0	82	8	130
2017	More than 20 years in current department or agency	39	42	6	13	0	0	0	81	13	38
2014	Less than 3 years in current department or agency	47	37	9	5	2	0	0	85	6	45
2014	3 to 10 years in current department or agency	39	39	11	6	4	0	0	79	10	272
2014	11 to 20 years in current department or agency	36	41	14	7	2	0	0	77	9	116
2014	More than 20 years in current department or agency	54	20	10	16	0	0	0	74	16	50

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	34	9	5	3	1	0	84	7	110
2020	3 to 10 years in current department or agency	51	34	8	4	0	2	1	88	4	160
2020	11 to 20 years in current department or agency	58	26	8	4	3	1	1	84	7	137
2020	More than 20 years in current department or agency	53	34	7	0	6	0	0	87	6	31

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	51	27	12	10	0	0	0	78	10	110
2020	3 to 10 years in current department or agency	50	37	6	5	1	0	0	88	6	160
2020	11 to 20 years in current department or agency	51	35	6	7	1	0	0	86	8	140
2020	More than 20 years in current department or agency	62	23	9	6	0	0	0	85	6	31
2019	Less than 3 years in current department or agency	56	34	3	7	1	0	0	90	7	83
2019	3 to 10 years in current department or agency	44	37	8	7	3	0	0	81	10	142
2019	11 to 20 years in current department or agency	52	26	12	8	2	1	0	78	10	134
2019	More than 20 years in current department or agency	62	25	3	3	7	0	0	87	10	28
2018	Less than 3 years in current department or agency	52	39	3	4	2	1	0	92	6	115
2018	3 to 10 years in current department or agency	47	31	8	11	2	0	1	79	13	154
2018	11 to 20 years in current department or agency	46	37	8	7	2	0	0	83	9	146
2018	More than 20 years in current department or agency	47	38	3	9	3	0	0	85	12	30
2017	Less than 3 years in current department or agency	51	37	5	4	2	0	1	89	6	131
2017	3 to 10 years in current department or agency	44	33	7	11	3	1	1	78	14	190
2017	11 to 20 years in current department or agency	43	42	5	5	5	0	0	85	10	130
2017	More than 20 years in current department or agency	55	34	2	8	0	0	0	89	8	38
2014	Less than 3 years in current department or agency	49	39	5	8	0	0	0	88	8	45
2014	3 to 10 years in current department or agency	44	38	7	5	6	0	0	82	11	271
2014	11 to 20 years in current department or agency	44	41	9	6	0	0	0	85	6	116
2014	More than 20 years in current department or agency	57	27	6	9	2	0	0	84	11	50

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	50	50	110
2020	3 to 10 years in current department or agency	55	45	160
2020	11 to 20 years in current department or agency	61	39	140
2020	More than 20 years in current department or agency	35	65	31

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	64	16	3	2	2	4	9	92	4	109
2020	3 to 10 years in current department or agency	74	18	2	1	0	3	2	97	1	161
2020	11 to 20 years in current department or agency	78	15	2	1	0	1	3	97	1	140
2020	More than 20 years in current department or agency	75	13	8	0	0	4	0	92	0	31

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	55	25	9	5	6	0	0	80	10	110
2020	3 to 10 years in current department or agency	54	34	8	4	0	0	0	88	4	161
2020	11 to 20 years in current department or agency	60	24	8	5	2	0	0	84	7	140
2020	More than 20 years in current department or agency	54	26	13	7	0	0	0	80	7	31
2019	Less than 3 years in current department or agency	57	30	10	2	1	0	0	87	3	84
2019	3 to 10 years in current department or agency	50	33	8	6	3	1	0	83	8	142
2019	11 to 20 years in current department or agency	47	32	9	8	4	0	0	79	12	137
2019	More than 20 years in current department or agency	70	23	3	3	0	0	0	93	3	28
2018	Less than 3 years in current department or agency	52	35	7	4	2	0	0	86	6	115
2018	3 to 10 years in current department or agency	54	25	12	5	4	0	0	79	9	156
2018	11 to 20 years in current department or agency	44	34	9	7	4	0	0	79	12	148
2018	More than 20 years in current department or agency	51	38	0	9	3	0	0	88	12	31
2017	Less than 3 years in current department or agency	63	24	5	5	2	0	0	87	7	131
2017	3 to 10 years in current department or agency	48	32	8	9	3	0	1	80	12	190
2017	11 to 20 years in current department or agency	48	33	10	6	3	0	0	81	9	130
2017	More than 20 years in current department or agency	69	20	9	2	0	0	0	89	2	36
2014	Less than 3 years in current department or agency	45	40	8	8	0	0	0	85	8	45
2014	3 to 10 years in current department or agency	46	34	9	7	3	0	0	81	10	272
2014	11 to 20 years in current department or agency	44	35	10	7	2	0	1	80	10	116
2014	More than 20 years in current department or agency	61	24	7	6	0	0	2	87	6	50

Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	60	31	2	3	2	3	0	93	5	110
2020	3 to 10 years in current department or agency	52	36	5	2	2	3	0	91	4	160
2020	11 to 20 years in current department or agency	61	22	8	6	1	2	0	85	7	140
2020	More than 20 years in current department or agency	63	30	0	3	4	0	0	94	6	31
2019	Less than 3 years in current department or agency	56	32	2	3	2	5	0	92	5	84
2019	3 to 10 years in current department or agency	42	36	10	6	4	2	0	79	11	142
2019	11 to 20 years in current department or agency	42	30	17	7	5	0	0	72	12	136
2019	More than 20 years in current department or agency	37	56	3	0	4	0	0	93	4	28
2018	Less than 3 years in current department or agency	47	41	5	2	1	4	0	92	3	115
2018	3 to 10 years in current department or agency	40	40	3	9	6	2	0	82	15	157
2018	11 to 20 years in current department or agency	37	34	15	9	4	1	0	71	13	149
2018	More than 20 years in current department or agency	29	56	0	12	3	0	0	85	15	31
2017	Less than 3 years in current department or agency	52	33	2	6	2	4	0	89	8	130
2017	3 to 10 years in current department or agency	40	36	6	11	5	1	0	77	16	189
2017	11 to 20 years in current department or agency	37	33	16	9	3	1	0	71	12	130
2017	More than 20 years in current department or agency	39	40	16	6	0	0	0	79	6	38
2014	Less than 3 years in current department or agency	47	42	8	2	0	2	0	90	2	45
2014	3 to 10 years in current department or agency	39	40	8	10	2	1	0	80	12	272
2014	11 to 20 years in current department or agency	27	54	9	6	2	1	1	82	9	116
2014	More than 20 years in current department or agency	44	33	18	4	2	0	0	77	6	50

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	52	28	13	4	1	2	0	82	5	109
2020	3 to 10 years in current department or agency	45	32	13	7	3	0	0	77	9	161
2020	11 to 20 years in current department or agency	47	32	6	11	3	1	0	80	14	139
2020	More than 20 years in current department or agency	36	41	6	16	0	0	0	77	16	31
2019	Less than 3 years in current department or agency	43	27	8	15	7	0	0	70	21	84
2019	3 to 10 years in current department or agency	21	39	17	16	7	0	0	60	23	142
2019	11 to 20 years in current department or agency	23	33	20	15	8	0	0	57	23	136
2019	More than 20 years in current department or agency	39	47	3	7	4	0	0	86	11	28
2018	Less than 3 years in current department or agency	47	36	9	3	4	1	0	84	7	115
2018	3 to 10 years in current department or agency	27	33	16	14	9	1	0	61	23	157
2018	11 to 20 years in current department or agency	28	32	17	13	9	1	0	61	22	148
2018	More than 20 years in current department or agency	33	37	6	21	3	0	0	70	24	31
2017	Less than 3 years in current department or agency	42	37	9	8	1	2	0	81	9	131
2017	3 to 10 years in current department or agency	26	39	13	16	6	1	0	65	22	190
2017	11 to 20 years in current department or agency	27	37	16	13	7	0	0	64	19	130
2017	More than 20 years in current department or agency	31	37	23	5	3	0	0	69	8	38
2014	Less than 3 years in current department or agency	49	28	14	8	2	0	0	77	9	45
2014	3 to 10 years in current department or agency	34	38	12	10	5	0	0	72	16	271
2014	11 to 20 years in current department or agency	22	46	14	12	5	0	1	69	17	116
2014	More than 20 years in current department or agency	17	61	9	9	4	0	0	78	13	50

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	40	10	8	4	4	0	76	13	109
2020	3 to 10 years in current department or agency	25	33	17	18	5	1	0	59	24	161
2020	11 to 20 years in current department or agency	28	31	15	17	7	2	0	59	25	140
2020	More than 20 years in current department or agency	13	52	15	16	3	0	0	66	19	31
2019	Less than 3 years in current department or agency	33	33	8	15	12	0	0	66	27	83
2019	3 to 10 years in current department or agency	10	34	21	20	14	1	0	45	34	142
2019	11 to 20 years in current department or agency	10	38	23	17	11	1	0	49	29	136
2019	More than 20 years in current department or agency	7	64	10	12	7	0	0	71	19	28
2018	Less than 3 years in current department or agency	31	40	13	7	5	4	0	74	13	116
2018	3 to 10 years in current department or agency	19	34	16	18	12	1	0	54	30	156
2018	11 to 20 years in current department or agency	11	36	23	16	14	1	0	47	30	148
2018	More than 20 years in current department or agency	20	37	16	24	3	0	0	57	27	31
2017	Less than 3 years in current department or agency	28	36	9	16	2	9	0	70	19	130
2017	3 to 10 years in current department or agency	17	34	22	17	10	1	0	51	27	190
2017	11 to 20 years in current department or agency	15	31	26	19	8	1	0	46	28	129
2017	More than 20 years in current department or agency	13	45	23	13	3	3	0	60	16	38
2014	Less than 3 years in current department or agency	35	30	20	9	0	6	0	69	10	45
2014	3 to 10 years in current department or agency	20	39	15	16	9	1	0	60	25	272
2014	11 to 20 years in current department or agency	9	35	23	23	8	2	1	46	31	115
2014	More than 20 years in current department or agency	13	41	25	19	2	0	0	54	21	50

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	39	12	11	1	0	0	76	12	110
2020	3 to 10 years in current department or agency	30	38	13	14	5	0	0	68	19	161
2020	11 to 20 years in current department or agency	33	38	14	10	5	0	0	71	15	140
2020	More than 20 years in current department or agency	29	46	10	11	4	0	0	75	15	31
2019	Less than 3 years in current department or agency	29	29	13	16	11	1	0	59	28	84
2019	3 to 10 years in current department or agency	13	33	19	23	12	0	0	46	35	142
2019	11 to 20 years in current department or agency	11	40	25	14	11	0	0	50	25	136
2019	More than 20 years in current department or agency	29	48	8	8	7	0	0	77	16	28
2018	Less than 3 years in current department or agency	24	46	10	13	5	2	0	71	19	115
2018	3 to 10 years in current department or agency	15	34	18	19	12	1	0	50	31	157
2018	11 to 20 years in current department or agency	12	41	23	14	10	0	0	52	25	149
2018	More than 20 years in current department or agency	26	48	9	12	6	0	0	74	18	31
2017	Less than 3 years in current department or agency	28	43	11	8	6	4	0	74	14	131
2017	3 to 10 years in current department or agency	17	40	13	22	8	1	0	57	30	190
2017	11 to 20 years in current department or agency	17	39	22	14	8	0	0	56	22	130
2017	More than 20 years in current department or agency	26	47	19	3	3	3	0	75	6	38
2014	Less than 3 years in current department or agency	31	28	14	22	2	5	0	61	24	45
2014	3 to 10 years in current department or agency	14	43	17	18	7	1	0	58	25	272
2014	11 to 20 years in current department or agency	16	51	17	10	5	2	1	68	15	115
2014	More than 20 years in current department or agency	26	44	20	8	2	0	0	71	10	50

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	68	23	4	3	0	1	0	92	3	110
2020	3 to 10 years in current department or agency	61	25	7	5	0	0	3	88	5	161
2020	11 to 20 years in current department or agency	63	23	11	0	1	1	2	88	1	140
2020	More than 20 years in current department or agency	45	35	14	3	3	0	0	80	6	31
2019	Less than 3 years in current department or agency	65	23	6	1	3	0	1	90	4	83
2019	3 to 10 years in current department or agency	58	28	6	1	1	4	1	91	2	142
2019	11 to 20 years in current department or agency	49	36	11	1	2	0	1	86	2	137
2019	More than 20 years in current department or agency	52	28	17	3	0	0	0	79	3	28

Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	44	7	4	0	1	88	5	110
2020	3 to 10 years in current department or agency	37	46	9	5	2	0	83	7	161
2020	11 to 20 years in current department or agency	44	41	7	7	1	0	85	9	140
2020	More than 20 years in current department or agency	30	53	7	10	0	0	83	10	30
2019	Less than 3 years in current department or agency	33	45	11	7	3	1	79	10	84
2019	3 to 10 years in current department or agency	26	44	17	9	4	0	70	13	142
2019	11 to 20 years in current department or agency	19	45	12	14	11	0	64	24	136
2019	More than 20 years in current department or agency	39	40	17	4	0	0	79	4	28
2018	Less than 3 years in current department or agency	45	41	8	3	2	1	87	4	114
2018	3 to 10 years in current department or agency	32	45	10	9	3	1	78	12	155
2018	11 to 20 years in current department or agency	32	40	16	10	3	0	71	13	146
2018	More than 20 years in current department or agency	40	38	15	6	0	0	79	6	30
2017	Less than 3 years in current department or agency	34	48	12	5	1	1	82	5	131
2017	3 to 10 years in current department or agency	31	46	12	8	4	1	77	12	190
2017	11 to 20 years in current department or agency	31	41	20	7	1	0	72	8	129
2017	More than 20 years in current department or agency	42	42	11	3	0	3	86	3	38
2014	Less than 3 years in current department or agency	48	34	17	0	2	0	82	2	45
2014	3 to 10 years in current department or agency	35	41	11	11	2	0	76	13	272
2014	11 to 20 years in current department or agency	24	48	15	10	3	0	72	13	116
2014	More than 20 years in current department or agency	42	47	5	4	2	0	89	6	50

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	47	10	10	3	0	77	13	108
2020	3 to 10 years in current department or agency	19	47	13	14	7	1	66	21	161
2020	11 to 20 years in current department or agency	15	48	11	20	5	1	64	25	137
2020	More than 20 years in current department or agency	9	56	15	16	4	0	65	20	31
2019	Less than 3 years in current department or agency	23	30	16	20	9	1	54	29	84
2019	3 to 10 years in current department or agency	11	37	15	21	15	1	49	36	141
2019	11 to 20 years in current department or agency	9	31	22	23	15	0	40	38	136
2019	More than 20 years in current department or agency	25	28	19	23	4	0	53	27	28

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	29	11	9	1	3	0	79	10	109
2020	3 to 10 years in current department or agency	44	34	13	6	2	1	1	79	8	161
2020	11 to 20 years in current department or agency	49	35	9	4	0	0	2	87	4	139
2020	More than 20 years in current department or agency	55	34	3	4	4	0	0	89	8	31
2019	Less than 3 years in current department or agency	48	31	8	9	1	1	1	81	11	84
2019	3 to 10 years in current department or agency	42	42	4	8	2	1	1	85	11	141
2019	11 to 20 years in current department or agency	42	39	9	6	4	0	0	81	11	137
2019	More than 20 years in current department or agency	65	20	12	3	0	0	0	85	3	28
2018	Less than 3 years in current department or agency	50	37	6	3	2	2	0	89	5	114
2018	3 to 10 years in current department or agency	53	33	6	3	3	1	1	88	7	154
2018	11 to 20 years in current department or agency	49	36	8	7	0	0	0	85	7	147
2018	More than 20 years in current department or agency	73	24	3	0	0	0	0	97	0	31
2017	Less than 3 years in current department or agency	45	36	10	5	0	4	1	85	5	131
2017	3 to 10 years in current department or agency	53	33	7	4	2	1	0	87	6	190
2017	11 to 20 years in current department or agency	49	39	5	5	1	1	0	89	6	129
2017	More than 20 years in current department or agency	67	25	5	0	0	3	0	95	0	37
2014	Less than 3 years in current department or agency	55	28	3	11	0	2	2	86	11	45
2014	3 to 10 years in current department or agency	52	32	7	5	3	1	1	85	8	272
2014	11 to 20 years in current department or agency	55	36	7	1	1	0	0	91	2	116
2014	More than 20 years in current department or agency	62	29	3	4	0	0	2	93	4	50

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	33	13	5	0	1	82	5	110
2020	3 to 10 years in current department or agency	47	44	5	4	0	0	91	4	159
2020	11 to 20 years in current department or agency	50	36	11	3	1	0	86	3	138
2020	More than 20 years in current department or agency	54	31	8	6	0	0	85	6	31
2019	Less than 3 years in current department or agency	54	32	9	3	0	2	88	3	83
2019	3 to 10 years in current department or agency	44	37	11	6	2	1	81	8	140
2019	11 to 20 years in current department or agency	42	34	12	7	4	0	77	11	136
2019	More than 20 years in current department or agency	56	36	8	0	0	0	92	0	28
2018	Less than 3 years in current department or agency	54	30	7	5	3	1	85	7	114
2018	3 to 10 years in current department or agency	52	37	6	4	1	0	89	5	154
2018	11 to 20 years in current department or agency	47	33	14	5	1	0	80	6	146
2018	More than 20 years in current department or agency	61	26	12	0	0	0	88	0	30

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	26	16	7	6	9	7	66	15	110
2020	3 to 10 years in current department or agency	29	29	12	9	4	13	3	69	16	161
2020	11 to 20 years in current department or agency	28	24	23	11	5	6	3	58	17	139
2020	More than 20 years in current department or agency	34	15	17	21	0	10	4	56	24	31
2019	Less than 3 years in current department or agency	32	28	10	9	5	12	4	72	16	84
2019	3 to 10 years in current department or agency	20	31	14	13	10	9	4	58	26	141
2019	11 to 20 years in current department or agency	19	27	16	18	9	7	4	52	31	137
2019	More than 20 years in current department or agency	32	38	14	11	4	0	0	70	15	28
2018	Less than 3 years in current department or agency	35	24	12	6	2	19	1	74	10	114
2018	3 to 10 years in current department or agency	28	28	14	15	7	6	2	61	24	155
2018	11 to 20 years in current department or agency	24	21	21	15	9	5	5	50	27	146
2018	More than 20 years in current department or agency	42	25	15	12	6	0	0	67	18	31
2017	Less than 3 years in current department or agency	19	26	17	8	4	22	5	62	16	131
2017	3 to 10 years in current department or agency	21	24	16	11	12	12	4	54	27	190
2017	11 to 20 years in current department or agency	16	30	17	15	10	10	2	52	28	129
2017	More than 20 years in current department or agency	37	19	16	15	8	5	0	58	25	38
2014	Less than 3 years in current department or agency	31	31	14	9	9	5	2	65	20	45
2014	3 to 10 years in current department or agency	21	26	17	10	12	8	5	55	25	272
2014	11 to 20 years in current department or agency	19	28	15	12	11	12	2	55	27	116
2014	More than 20 years in current department or agency	30	33	9	6	13	5	3	70	20	50

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	42	12	6	4	3	78	10	109
2020	3 to 10 years in current department or agency	33	34	18	12	3	0	67	15	160
2020	11 to 20 years in current department or agency	24	49	12	12	2	0	74	14	139
2020	More than 20 years in current department or agency	21	65	8	6	0	0	85	6	31
2019	Less than 3 years in current department or agency	37	37	11	13	0	2	76	13	84
2019	3 to 10 years in current department or agency	19	38	16	15	11	1	58	26	141
2019	11 to 20 years in current department or agency	26	38	14	15	6	1	64	21	136
2019	More than 20 years in current department or agency	39	41	9	7	4	0	80	12	28
2018	Less than 3 years in current department or agency	39	42	6	5	2	5	86	7	113
2018	3 to 10 years in current department or agency	24	38	16	13	8	1	63	21	155
2018	11 to 20 years in current department or agency	21	45	15	13	6	0	66	19	146
2018	More than 20 years in current department or agency	46	32	8	12	3	0	78	15	31
2017	Less than 3 years in current department or agency	48	38	9	2	2	2	88	3	129
2017	3 to 10 years in current department or agency	32	37	12	12	6	1	70	18	190
2017	11 to 20 years in current department or agency	30	47	13	9	2	0	76	11	130
2017	More than 20 years in current department or agency	51	38	3	3	6	0	89	8	37
2014	Less than 3 years in current department or agency	44	29	11	14	0	2	75	14	45
2014	3 to 10 years in current department or agency	28	37	11	15	9	0	65	24	272
2014	11 to 20 years in current department or agency	25	41	18	7	8	1	66	16	116
2014	More than 20 years in current department or agency	34	41	15	11	0	0	75	11	50

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	33	16	9	11	2	2	62	21	110
2020	3 to 10 years in current department or agency	28	33	15	14	9	0	1	61	23	161
2020	11 to 20 years in current department or agency	25	33	15	12	10	1	4	62	23	140
2020	More than 20 years in current department or agency	23	21	24	11	11	4	6	49	24	31
2019	Less than 3 years in current department or agency	35	34	12	13	5	0	1	70	18	84
2019	3 to 10 years in current department or agency	20	34	11	15	20	0	1	54	35	142
2019	11 to 20 years in current department or agency	25	19	19	23	10	1	2	46	34	137
2019	More than 20 years in current department or agency	32	30	4	10	11	0	13	71	24	28
2018	Less than 3 years in current department or agency	34	32	11	10	6	4	3	71	17	113
2018	3 to 10 years in current department or agency	23	33	14	10	17	1	2	58	28	154
2018	11 to 20 years in current department or agency	19	31	19	11	13	3	3	54	26	146
2018	More than 20 years in current department or agency	31	30	7	16	13	0	3	62	30	31
2017	Less than 3 years in current department or agency	35	34	12	12	4	2	0	71	17	130
2017	3 to 10 years in current department or agency	26	32	12	13	15	1	2	59	28	190
2017	11 to 20 years in current department or agency	21	30	17	16	12	2	2	53	29	130
2017	More than 20 years in current department or agency	21	32	21	13	5	3	5	57	20	38
2014	Less than 3 years in current department or agency	33	23	6	21	12	3	0	59	35	45
2014	3 to 10 years in current department or agency	9	20	15	16	38	0	1	29	55	271
2014	11 to 20 years in current department or agency	11	18	19	23	28	0	1	30	51	116
2014	More than 20 years in current department or agency	11	16	24	15	20	0	14	31	40	50

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	53	20	14	6	2	1	4	76	9	110
2020	3 to 10 years in current department or agency	46	25	16	6	6	0	2	73	12	161
2020	11 to 20 years in current department or agency	45	25	17	2	5	1	5	74	8	140
2020	More than 20 years in current department or agency	54	21	11	7	4	0	4	77	11	31
2019	Less than 3 years in current department or agency	61	24	11	2	1	0	0	85	4	83
2019	3 to 10 years in current department or agency	49	31	10	4	3	0	2	82	7	142
2019	11 to 20 years in current department or agency	46	24	15	7	7	0	1	71	14	136
2019	More than 20 years in current department or agency	72	21	4	3	0	0	0	93	3	28

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	53	23	14	6	2	0	3	78	8	110
2020	3 to 10 years in current department or agency	47	32	16	3	1	0	1	80	4	161
2020	11 to 20 years in current department or agency	61	17	10	4	2	1	4	83	6	140
2020	More than 20 years in current department or agency	70	18	7	4	0	0	0	88	4	31
2019	Less than 3 years in current department or agency	52	27	14	6	0	0	1	80	7	82
2019	3 to 10 years in current department or agency	43	32	15	4	2	1	3	79	5	142
2019	11 to 20 years in current department or agency	62	17	12	5	2	1	1	80	7	136
2019	More than 20 years in current department or agency	79	9	4	0	8	0	0	88	8	28

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	77	11	4	1	1	3	4	93	2	109
2020	3 to 10 years in current department or agency	80	10	3	0	2	2	3	95	2	160
2020	11 to 20 years in current department or agency	84	5	3	1	1	1	5	95	2	139
2020	More than 20 years in current department or agency	94	0	3	0	3	0	0	94	3	31
2019	Less than 3 years in current department or agency	84	8	1	2	0	1	2	96	2	84
2019	3 to 10 years in current department or agency	84	8	1	0	1	2	4	97	2	142
2019	11 to 20 years in current department or agency	86	5	3	1	2	2	2	94	3	135
2019	More than 20 years in current department or agency	79	9	4	0	4	0	4	91	4	28

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	71	11	4	2	2	1	9	91	4	110
2020	3 to 10 years in current department or agency	78	10	5	0	1	1	5	94	1	161
2020	11 to 20 years in current department or agency	84	6	2	0	0	1	7	98	0	139
2020	More than 20 years in current department or agency	94	3	0	3	0	0	0	97	3	31
2019	Less than 3 years in current department or agency	85	8	1	0	0	4	2	99	0	84
2019	3 to 10 years in current department or agency	83	4	1	1	2	0	9	95	3	142
2019	11 to 20 years in current department or agency	89	1	3	0	0	1	7	97	0	134
2019	More than 20 years in current department or agency	81	7	0	0	4	0	8	95	5	28

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	48	12	11	1	2	0	77	12	110
2020	3 to 10 years in current department or agency	27	49	13	8	2	2	1	77	10	160
2020	11 to 20 years in current department or agency	34	48	10	7	1	1	0	83	7	140
2020	More than 20 years in current department or agency	35	51	8	6	0	0	0	86	6	31
2019	Less than 3 years in current department or agency	22	50	10	11	0	6	0	77	12	84
2019	3 to 10 years in current department or agency	19	57	9	8	6	1	0	76	15	142
2019	11 to 20 years in current department or agency	24	49	14	8	1	2	0	75	10	137
2019	More than 20 years in current department or agency	39	53	0	7	0	0	0	93	7	28
2018	Less than 3 years in current department or agency	27	42	19	4	3	5	0	73	8	113
2018	3 to 10 years in current department or agency	26	45	13	9	4	2	0	73	14	155
2018	11 to 20 years in current department or agency	24	47	21	4	2	2	1	73	6	145
2018	More than 20 years in current department or agency	31	50	8	9	3	0	0	81	12	31
2017	Less than 3 years in current department or agency	33	42	11	9	3	2	0	76	12	131
2017	3 to 10 years in current department or agency	28	42	17	10	2	2	0	71	12	189
2017	11 to 20 years in current department or agency	23	43	21	9	2	2	0	67	12	130
2017	More than 20 years in current department or agency	25	48	21	5	0	0	0	73	5	38

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	40	9	7	1	1	0	82	8	110
2020	3 to 10 years in current department or agency	36	43	11	5	2	2	1	81	7	159
2020	11 to 20 years in current department or agency	42	42	9	6	1	0	0	84	6	138
2020	More than 20 years in current department or agency	28	56	9	4	0	3	0	86	5	31
2019	Less than 3 years in current department or agency	48	35	7	8	1	1	0	84	9	83
2019	3 to 10 years in current department or agency	33	45	12	5	5	1	0	78	10	142
2019	11 to 20 years in current department or agency	35	41	13	7	3	1	0	77	10	135
2019	More than 20 years in current department or agency	53	32	15	0	0	0	0	85	0	28
2018	Less than 3 years in current department or agency	47	42	5	2	3	2	0	90	5	113
2018	3 to 10 years in current department or agency	44	42	7	3	3	1	0	87	6	157
2018	11 to 20 years in current department or agency	44	44	7	5	0	0	0	88	5	147
2018	More than 20 years in current department or agency	62	33	3	3	0	0	0	94	3	31
2017	Less than 3 years in current department or agency	52	35	6	2	2	2	1	89	5	130
2017	3 to 10 years in current department or agency	41	41	8	7	1	1	0	83	9	189
2017	11 to 20 years in current department or agency	32	49	14	3	2	1	0	82	5	130
2017	More than 20 years in current department or agency	45	37	10	3	0	5	0	86	3	38
2014	Less than 3 years in current department or agency	57	34	6	3	0	0	0	91	3	45
2014	3 to 10 years in current department or agency	52	33	9	4	1	1	0	86	6	271
2014	11 to 20 years in current department or agency	33	52	10	4	0	1	0	86	4	116
2014	More than 20 years in current department or agency	60	32	5	0	0	2	0	95	0	50

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	43	34	10	8	3	3	0	79	11	110
2020	3 to 10 years in current department or agency	39	36	13	7	1	4	1	79	8	160
2020	11 to 20 years in current department or agency	49	35	8	5	0	3	0	87	5	140
2020	More than 20 years in current department or agency	46	37	17	0	0	0	0	83	0	31
2019	Less than 3 years in current department or agency	58	28	9	2	1	2	0	88	3	83
2019	3 to 10 years in current department or agency	45	37	8	6	2	1	1	84	8	141
2019	11 to 20 years in current department or agency	50	35	9	4	1	1	0	87	5	137
2019	More than 20 years in current department or agency	75	15	11	0	0	0	0	89	0	27
2018	Less than 3 years in current department or agency	43	36	13	1	2	5	0	83	3	115
2018	3 to 10 years in current department or agency	50	36	10	3	0	1	1	87	3	157
2018	11 to 20 years in current department or agency	42	41	12	3	1	1	0	84	4	147
2018	More than 20 years in current department or agency	70	27	3	0	0	0	0	97	0	30
2017	Less than 3 years in current department or agency	50	36	8	4	0	2	0	88	4	131
2017	3 to 10 years in current department or agency	46	36	12	2	2	2	0	84	4	189
2017	11 to 20 years in current department or agency	41	43	11	1	2	2	0	86	3	129
2017	More than 20 years in current department or agency	51	44	6	0	0	0	0	94	0	38
2014	Less than 3 years in current department or agency	55	35	3	0	0	6	0	97	0	45
2014	3 to 10 years in current department or agency	56	31	8	2	1	2	0	89	3	272
2014	11 to 20 years in current department or agency	47	42	7	1	1	3	0	92	2	116
2014	More than 20 years in current department or agency	62	32	4	0	0	2	0	96	0	50

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	32	20	8	4	7	0	66	13	109
2020	3 to 10 years in current department or agency	24	28	22	13	2	11	1	59	17	161
2020	11 to 20 years in current department or agency	34	28	21	9	2	6	0	66	11	140
2020	More than 20 years in current department or agency	38	32	17	12	0	0	0	70	12	31

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	27	9	13	2	5	2	74	16	109
2020	3 to 10 years in current department or agency	42	32	11	5	1	5	4	81	7	161
2020	11 to 20 years in current department or agency	59	25	11	3	0	2	1	86	3	140
2020	More than 20 years in current department or agency	74	15	4	7	0	0	0	89	7	31

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	64	26	5	6	0	0	89	6	110
2020	3 to 10 years in current department or agency	58	36	3	2	0	1	94	2	161
2020	11 to 20 years in current department or agency	70	26	3	1	1	0	96	1	140
2020	More than 20 years in current department or agency	74	23	0	0	3	0	97	3	31
2019	Less than 3 years in current department or agency	71	21	5	2	1	0	92	3	84
2019	3 to 10 years in current department or agency	56	32	6	4	1	0	88	6	140
2019	11 to 20 years in current department or agency	52	35	6	6	1	0	88	6	137
2019	More than 20 years in current department or agency	70	30	0	0	0	0	100	0	28
2018	Less than 3 years in current department or agency	61	32	5	0	2	0	94	2	115
2018	3 to 10 years in current department or agency	58	36	3	1	1	0	94	3	157
2018	11 to 20 years in current department or agency	53	34	8	4	1	0	87	5	146
2018	More than 20 years in current department or agency	54	40	6	0	0	0	94	0	31
2017	Less than 3 years in current department or agency	64	29	4	2	1	0	93	3	131
2017	3 to 10 years in current department or agency	53	36	6	5	1	0	89	5	189
2017	11 to 20 years in current department or agency	49	37	9	1	3	0	86	5	128
2017	More than 20 years in current department or agency	65	30	6	0	0	0	94	0	38
2014	Less than 3 years in current department or agency	74	25	2	0	0	0	98	0	45
2014	3 to 10 years in current department or agency	56	36	2	4	2	0	92	5	272
2014	11 to 20 years in current department or agency	53	37	7	2	0	0	90	2	116
2014	More than 20 years in current department or agency	62	35	2	2	0	0	96	2	50

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	58	28	5	7	1	1	0	87	8	110
2020	3 to 10 years in current department or agency	53	32	9	5	1	1	0	85	6	160
2020	11 to 20 years in current department or agency	64	25	7	3	2	0	0	88	5	139
2020	More than 20 years in current department or agency	69	26	6	0	0	0	0	94	0	31
2019	Less than 3 years in current department or agency	55	22	14	7	2	0	0	77	9	83
2019	3 to 10 years in current department or agency	34	36	14	10	6	0	0	70	16	141
2019	11 to 20 years in current department or agency	40	31	17	8	4	0	0	71	12	137
2019	More than 20 years in current department or agency	67	14	19	0	0	0	0	81	0	28
2018	Less than 3 years in current department or agency	58	30	6	2	3	0	0	89	6	115
2018	3 to 10 years in current department or agency	42	32	14	7	4	1	0	75	11	155
2018	11 to 20 years in current department or agency	38	39	12	7	3	1	0	78	10	147
2018	More than 20 years in current department or agency	49	40	8	3	0	0	0	89	3	31
2017	Less than 3 years in current department or agency	55	31	8	4	2	0	0	86	5	131
2017	3 to 10 years in current department or agency	31	43	14	7	4	0	0	75	12	189
2017	11 to 20 years in current department or agency	41	33	14	7	5	0	1	74	11	130
2017	More than 20 years in current department or agency	66	21	11	0	3	0	0	87	3	38
2014	Less than 3 years in current department or agency	57	29	8	2	0	5	0	90	2	45
2014	3 to 10 years in current department or agency	46	38	7	6	4	0	0	84	9	272
2014	11 to 20 years in current department or agency	35	53	7	4	0	0	0	89	4	116
2014	More than 20 years in current department or agency	71	22	2	3	2	0	0	93	5	50

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	29	5	5	3	2	87	8	109
2020	3 to 10 years in current department or agency	50	37	7	4	1	1	87	6	160
2020	11 to 20 years in current department or agency	58	33	2	6	2	0	91	7	138
2020	More than 20 years in current department or agency	62	32	6	0	0	0	94	0	31
2019	Less than 3 years in current department or agency	54	25	12	6	3	0	79	9	84
2019	3 to 10 years in current department or agency	34	37	10	13	6	0	70	19	140
2019	11 to 20 years in current department or agency	40	32	15	7	6	0	73	13	137
2019	More than 20 years in current department or agency	53	32	10	4	0	0	85	4	28
2018	Less than 3 years in current department or agency	55	35	5	3	3	0	89	6	114
2018	3 to 10 years in current department or agency	42	35	11	8	4	0	77	12	156
2018	11 to 20 years in current department or agency	36	42	13	6	2	1	78	8	146
2018	More than 20 years in current department or agency	39	50	6	6	0	0	88	6	31
2017	Less than 3 years in current department or agency	50	35	8	4	3	1	85	7	131
2017	3 to 10 years in current department or agency	30	47	11	9	4	0	77	12	190
2017	11 to 20 years in current department or agency	36	38	14	7	4	0	75	11	130
2017	More than 20 years in current department or agency	50	44	3	0	3	0	94	3	38
2014	Less than 3 years in current department or agency	57	29	2	12	0	0	86	12	45
2014	3 to 10 years in current department or agency	45	37	8	6	5	0	82	10	272
2014	11 to 20 years in current department or agency	29	56	12	3	1	0	84	4	116
2014	More than 20 years in current department or agency	69	20	4	2	6	0	89	7	50

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	23	15	8	5	1	0	72	13	110
2020	3 to 10 years in current department or agency	43	29	15	5	5	4	0	75	9	161
2020	11 to 20 years in current department or agency	62	23	5	3	4	2	0	87	7	140
2020	More than 20 years in current department or agency	67	21	6	6	0	0	0	88	6	31
2019	Less than 3 years in current department or agency	37	34	14	4	7	5	0	75	11	84
2019	3 to 10 years in current department or agency	34	26	17	12	9	2	0	61	22	142
2019	11 to 20 years in current department or agency	38	29	13	12	6	3	0	69	18	137
2019	More than 20 years in current department or agency	69	23	8	0	0	0	0	92	0	27
2018	Less than 3 years in current department or agency	45	26	20	5	2	2	1	72	7	114
2018	3 to 10 years in current department or agency	36	23	20	10	8	3	0	61	19	157
2018	11 to 20 years in current department or agency	37	30	19	10	3	1	1	67	13	146
2018	More than 20 years in current department or agency	51	30	19	0	0	0	0	81	0	31
2017	Less than 3 years in current department or agency	43	25	12	8	5	5	1	72	15	131
2017	3 to 10 years in current department or agency	31	27	24	11	6	1	0	58	18	190
2017	11 to 20 years in current department or agency	41	26	18	5	5	4	2	71	10	130
2017	More than 20 years in current department or agency	63	18	8	8	0	3	0	84	8	38
2014	Less than 3 years in current department or agency	44	16	20	6	2	12	0	68	9	45
2014	3 to 10 years in current department or agency	36	26	20	9	6	2	0	63	16	272
2014	11 to 20 years in current department or agency	32	44	10	10	3	1	0	76	14	116
2014	More than 20 years in current department or agency	58	29	7	2	2	2	0	89	4	50

Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Less than 3 years in current department or agency	18	46	36	110
2020	3 to 10 years in current department or agency	12	49	38	161
2020	11 to 20 years in current department or agency	14	56	31	140
2020	More than 20 years in current department or agency	18	62	20	31
2019	Less than 3 years in current department or agency	23	43	35	84
2019	3 to 10 years in current department or agency	25	33	42	142
2019	11 to 20 years in current department or agency	15	45	39	137
2019	More than 20 years in current department or agency	17	64	18	28
2018	Less than 3 years in current department or agency	14	58	28	115
2018	3 to 10 years in current department or agency	15	38	46	157
2018	11 to 20 years in current department or agency	16	46	38	148
2018	More than 20 years in current department or agency	24	56	20	31
2017	Less than 3 years in current department or agency	16	51	33	131
2017	3 to 10 years in current department or agency	20	39	41	190
2017	11 to 20 years in current department or agency	10	55	34	130
2017	More than 20 years in current department or agency	33	51	16	37
2014	Less than 3 years in current department or agency	5	69	26	45
2014	3 to 10 years in current department or agency	15	46	39	272
2014	11 to 20 years in current department or agency	15	61	24	116
2014	More than 20 years in current department or agency	22	65	13	50

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Less than 3 years in current department or agency	5	31	36	15	10	4	20
2020	3 to 10 years in current department or agency	0	45	42	9	0	4	20
2019	3 to 10 years in current department or agency	2	22	59	14	0	3	36
2019	11 to 20 years in current department or agency	22	25	42	0	0	11	21
2018	3 to 10 years in current department or agency	8	13	67	8	0	4	25
2018	11 to 20 years in current department or agency	22	5	59	5	0	9	25
2017	Less than 3 years in current department or agency	0	11	53	28	0	9	21
2017	3 to 10 years in current department or agency	0	20	55	16	0	9	37
2017	11 to 20 years in current department or agency	22	14	65	0	0	0	14
2017	More than 20 years in current department or agency	92	0	0	8	0	0	12
2014	3 to 10 years in current department or agency	9	13	30	39	9999	9	42
2014	11 to 20 years in current department or agency	15	20	35	30	9999	0	14
2014	More than 20 years in current department or agency	91	0	0	9	9999	0	12

Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	3 to 10 years in current department or agency	4	96	161
2020	11 to 20 years in current department or agency	7	93	140
2019	3 to 10 years in current department or agency	8	92	142
2019	11 to 20 years in current department or agency	9	91	137
2018	3 to 10 years in current department or agency	11	89	157
2018	11 to 20 years in current department or agency	12	88	148

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	55	45	10
2019	11 to 20 years in current department or agency	45	55	13
2018	3 to 10 years in current department or agency	42	58	17
2018	11 to 20 years in current department or agency	50	50	17

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	55	45	13
2018	3 to 10 years in current department or agency	46	54	17
2018	11 to 20 years in current department or agency	55	45	17

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	13

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	11 to 20 years in current department or agency	100	10
2019	3 to 10 years in current department or agency	100	11
2019	11 to 20 years in current department or agency	100	13
2018	3 to 10 years in current department or agency	100	17
2018	11 to 20 years in current department or agency	100	17

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	0	100	10
2019	11 to 20 years in current department or agency	0	100	13

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2020	11 to 20 years in current department or agency	100	10
2019	3 to 10 years in current department or agency	100	11
2019	11 to 20 years in current department or agency	100	13
2018	3 to 10 years in current department or agency	100	17
2018	11 to 20 years in current department or agency	100	17

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	No (%)	Total responses
2020	11 to 20 years in current department or agency	100	10
2019	3 to 10 years in current department or agency	100	11
2019	11 to 20 years in current department or agency	100	13

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	36	64	17

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	41	59	13
2018	3 to 10 years in current department or agency	26	74	17
2018	11 to 20 years in current department or agency	30	70	17

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	11
2019	11 to 20 years in current department or agency	38	62	13
2018	3 to 10 years in current department or agency	42	58	17

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	52	48	13
2018	11 to 20 years in current department or agency	35	65	17

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	33	67	17
2018	11 to 20 years in current department or agency	32	68	17

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	55	45	11
2019	11 to 20 years in current department or agency	46	54	13
2018	3 to 10 years in current department or agency	36	64	17
2018	11 to 20 years in current department or agency	55	45	17

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	11 to 20 years in current department or agency	46	54	17

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	11 to 20 years in current department or agency	100	10
2019	3 to 10 years in current department or agency	100	11
2019	11 to 20 years in current department or agency	100	13
2018	3 to 10 years in current department or agency	100	17
2018	11 to 20 years in current department or agency	100	17

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	0	100	10
2019	11 to 20 years in current department or agency	0	100	13

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	No (%)	Total responses
2020	11 to 20 years in current department or agency	100	10
2019	3 to 10 years in current department or agency	100	11
2019	11 to 20 years in current department or agency	100	13
2018	11 to 20 years in current department or agency	100	17

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	No (%)	Total responses
2020	11 to 20 years in current department or agency	100	10
2019	3 to 10 years in current department or agency	100	11
2018	3 to 10 years in current department or agency	100	17
2018	11 to 20 years in current department or agency	100	17

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	11

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	53	47	10
2019	3 to 10 years in current department or agency	53	47	11
2018	3 to 10 years in current department or agency	70	30	17
2018	11 to 20 years in current department or agency	49	51	17

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	11

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	0	100	10
2018	3 to 10 years in current department or agency	0	100	17

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2020	11 to 20 years in current department or agency	100	10
2019	3 to 10 years in current department or agency	100	11
2019	11 to 20 years in current department or agency	100	13
2018	3 to 10 years in current department or agency	100	17
2018	11 to 20 years in current department or agency	100	17

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	0	100	10
2019	3 to 10 years in current department or agency	0	100	11

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	47	53	10

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	11
2019	11 to 20 years in current department or agency	0	100	13

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	40	60	17

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	0	100	10
2019	3 to 10 years in current department or agency	0	100	11

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	0	100	10
2019	3 to 10 years in current department or agency	0	100	11

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	0	100	10
2018	3 to 10 years in current department or agency	28	72	17

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	No (%)	Total responses
2020	11 to 20 years in current department or agency	100	10
2019	3 to 10 years in current department or agency	100	11
2019	11 to 20 years in current department or agency	100	13

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	0	100	10
2019	11 to 20 years in current department or agency	0	100	13

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	No (%)	Total responses
2020	11 to 20 years in current department or agency	100	10
2019	3 to 10 years in current department or agency	100	11
2019	11 to 20 years in current department or agency	100	13
2018	3 to 10 years in current department or agency	100	17
2018	11 to 20 years in current department or agency	100	16

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	11

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	11 to 20 years in current department or agency	33	67	16

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	11

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	48	52	13
2018	3 to 10 years in current department or agency	29	71	17
2018	11 to 20 years in current department or agency	32	68	16

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2020	11 to 20 years in current department or agency	100	10
2019	3 to 10 years in current department or agency	100	11
2019	11 to 20 years in current department or agency	100	13
2018	3 to 10 years in current department or agency	100	17
2018	11 to 20 years in current department or agency	100	16

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	57	43	11
2019	11 to 20 years in current department or agency	53	47	13
2018	3 to 10 years in current department or agency	47	53	17

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	No (%)	Total responses
2020	11 to 20 years in current department or agency	100	10
2019	3 to 10 years in current department or agency	100	11
2019	11 to 20 years in current department or agency	100	13
2018	3 to 10 years in current department or agency	100	17
2018	11 to 20 years in current department or agency	100	16

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	11 to 20 years in current department or agency	0	100	10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	17	12	17	3	2	41	8	57	10	110
2020	3 to 10 years in current department or agency	20	17	12	5	2	34	9	66	13	160
2020	11 to 20 years in current department or agency	21	11	18	6	3	35	6	54	15	140
2020	More than 20 years in current department or agency	21	12	9	17	0	36	4	56	29	31
2019	Less than 3 years in current department or agency	25	10	13	3	1	40	9	67	8	83
2019	3 to 10 years in current department or agency	19	19	10	5	6	32	9	64	19	142
2019	11 to 20 years in current department or agency	17	14	18	9	3	35	4	52	20	137
2019	More than 20 years in current department or agency	25	18	14	15	3	21	3	58	24	28
2018	Less than 3 years in current department or agency	23	11	11	1	2	43	9	70	7	116
2018	3 to 10 years in current department or agency	18	15	14	7	4	31	11	57	19	156
2018	11 to 20 years in current department or agency	19	18	15	6	4	32	7	60	16	149
2018	More than 20 years in current department or agency	42	21	13	6	6	3	9	73	13	31
2017	Less than 3 years in current department or agency	18	11	13	2	1	42	13	64	7	131
2017	3 to 10 years in current department or agency	16	15	21	2	1	33	13	57	5	189
2017	11 to 20 years in current department or agency	18	23	14	5	2	30	8	67	11	130
2017	More than 20 years in current department or agency	33	11	16	2	6	31	0	64	12	37
2014	Less than 3 years in current department or agency	23	5	6	2	0	40	24	78	4	45
2014	3 to 10 years in current department or agency	14	13	14	6	6	39	8	52	22	272
2014	11 to 20 years in current department or agency	13	16	19	10	2	28	11	48	20	116
2014	More than 20 years in current department or agency	35	11	20	6	2	21	5	63	10	50

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	35	11	3	3	11	1	81	7	109
2020	3 to 10 years in current department or agency	37	34	15	3	2	9	0	78	6	160
2020	11 to 20 years in current department or agency	41	28	17	7	0	7	0	75	7	139
2020	More than 20 years in current department or agency	51	32	8	9	0	0	0	83	9	31
2019	Less than 3 years in current department or agency	42	32	7	5	0	12	1	86	6	83
2019	3 to 10 years in current department or agency	38	32	10	4	3	10	2	79	9	142
2019	11 to 20 years in current department or agency	38	32	15	6	2	8	0	76	8	137
2019	More than 20 years in current department or agency	44	39	7	11	0	0	0	82	11	28
2018	Less than 3 years in current department or agency	43	24	13	3	2	14	2	78	6	116
2018	3 to 10 years in current department or agency	36	35	19	5	2	3	0	73	7	156
2018	11 to 20 years in current department or agency	34	41	15	6	0	3	0	78	7	149
2018	More than 20 years in current department or agency	62	26	6	3	3	0	0	88	6	31
2017	Less than 3 years in current department or agency	40	30	9	4	0	17	1	84	5	131
2017	3 to 10 years in current department or agency	34	39	13	2	1	8	3	82	4	189
2017	11 to 20 years in current department or agency	36	43	9	2	2	7	1	86	4	130
2017	More than 20 years in current department or agency	56	13	20	3	3	5	0	73	6	38
2014	Less than 3 years in current department or agency	42	20	6	5	0	23	5	85	6	45
2014	3 to 10 years in current department or agency	34	31	16	5	4	10	1	73	9	272
2014	11 to 20 years in current department or agency	31	31	24	5	1	8	0	67	7	116
2014	More than 20 years in current department or agency	51	31	16	2	0	0	0	82	2	50

Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	9	91	110
2019	11 to 20 years in current department or agency	4	96	137
2019	More than 20 years in current department or agency	0	100	28
2018	11 to 20 years in current department or agency	5	95	148
2018	More than 20 years in current department or agency	0	100	29

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	21	12	13	3	2	43	6	65	9	109
2020	3 to 10 years in current department or agency	18	17	15	2	1	38	8	65	6	160
2020	11 to 20 years in current department or agency	24	8	23	2	1	36	6	55	5	139
2020	More than 20 years in current department or agency	26	13	16	5	0	40	0	65	8	30
2019	Less than 3 years in current department or agency	21	12	12	1	1	45	8	70	4	84
2019	3 to 10 years in current department or agency	18	12	11	1	1	44	12	70	5	142
2019	11 to 20 years in current department or agency	21	13	19	3	2	40	2	58	9	137
2019	More than 20 years in current department or agency	36	17	15	0	0	29	3	78	0	28
2018	Less than 3 years in current department or agency	24	8	12	0	2	43	12	70	4	116
2018	3 to 10 years in current department or agency	20	15	13	1	0	38	13	71	3	156
2018	11 to 20 years in current department or agency	20	12	21	0	2	38	7	59	3	147
2018	More than 20 years in current department or agency	28	22	19	0	0	18	13	73	0	31
2017	Less than 3 years in current department or agency	16	11	8	2	0	48	15	74	4	131
2017	3 to 10 years in current department or agency	18	14	16	1	1	38	14	64	3	190
2017	11 to 20 years in current department or agency	22	17	15	1	1	39	5	69	3	130
2017	More than 20 years in current department or agency	32	13	24	0	0	21	10	66	0	38
2014	Less than 3 years in current department or agency	22	8	9	0	0	44	17	76	0	45
2014	3 to 10 years in current department or agency	16	14	13	3	1	41	11	63	8	272
2014	11 to 20 years in current department or agency	16	19	17	3	0	37	7	64	6	116
2014	More than 20 years in current department or agency	25	24	14	2	0	30	6	75	3	50

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	31	10	3	2	13	1	83	5	110
2020	3 to 10 years in current department or agency	33	32	16	3	1	13	1	76	6	161
2020	11 to 20 years in current department or agency	46	25	19	1	0	8	1	78	2	139
2020	More than 20 years in current department or agency	51	26	13	7	0	3	0	79	7	31
2019	Less than 3 years in current department or agency	40	32	9	0	2	16	1	86	2	84
2019	3 to 10 years in current department or agency	39	31	10	2	1	14	3	84	4	142
2019	11 to 20 years in current department or agency	38	34	13	2	2	10	1	80	5	135
2019	More than 20 years in current department or agency	59	27	14	0	0	0	0	86	0	28
2018	Less than 3 years in current department or agency	41	27	13	1	2	13	3	81	4	116
2018	3 to 10 years in current department or agency	37	38	13	2	0	9	1	83	2	156
2018	11 to 20 years in current department or agency	36	39	18	1	0	5	0	79	2	149
2018	More than 20 years in current department or agency	64	24	12	0	0	0	0	88	0	31
2017	Less than 3 years in current department or agency	41	25	6	2	0	22	4	89	2	130
2017	3 to 10 years in current department or agency	35	38	11	2	1	11	3	84	4	190
2017	11 to 20 years in current department or agency	34	43	14	1	0	9	0	84	1	130
2017	More than 20 years in current department or agency	51	22	22	0	0	5	0	77	0	38
2014	Less than 3 years in current department or agency	46	24	12	0	0	12	5	85	0	45
2014	3 to 10 years in current department or agency	36	31	12	3	1	16	1	81	5	272
2014	11 to 20 years in current department or agency	30	38	14	2	0	14	3	82	2	116
2014	More than 20 years in current department or agency	53	31	11	0	0	4	2	89	0	50

Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	52	23	13	6	5	0	1	76	11	110
2020	3 to 10 years in current department or agency	56	18	16	6	3	1	0	75	9	159
2020	11 to 20 years in current department or agency	60	20	13	4	3	0	0	79	7	140
2020	More than 20 years in current department or agency	68	10	19	0	3	0	0	78	3	31

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	46	31	16	6	2	0	0	77	7	110
2020	3 to 10 years in current department or agency	50	30	14	4	2	1	0	81	6	160
2020	11 to 20 years in current department or agency	71	19	8	1	2	0	0	90	3	140
2020	More than 20 years in current department or agency	54	40	0	3	0	4	0	97	3	31
2019	Less than 3 years in current department or agency	45	30	15	2	8	0	1	75	10	84
2019	3 to 10 years in current department or agency	44	31	8	7	8	0	1	77	15	142
2019	11 to 20 years in current department or agency	62	24	9	3	1	0	0	87	4	136
2019	More than 20 years in current department or agency	65	23	8	0	4	0	0	88	4	27
2018	Less than 3 years in current department or agency	39	32	15	8	4	1	1	72	13	116
2018	3 to 10 years in current department or agency	38	29	17	9	5	1	1	68	15	155
2018	11 to 20 years in current department or agency	51	31	14	2	3	0	0	82	4	147
2018	More than 20 years in current department or agency	39	41	15	0	4	0	0	80	4	31
2017	Less than 3 years in current department or agency	42	31	15	3	7	1	1	75	10	130
2017	3 to 10 years in current department or agency	41	34	16	3	4	1	1	77	7	190
2017	11 to 20 years in current department or agency	61	22	12	3	0	1	1	84	3	128
2017	More than 20 years in current department or agency	54	30	14	3	0	0	0	84	3	38

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	16	32	25	22	5	0	0	47	27	110
2020	3 to 10 years in current department or agency	10	22	34	21	14	1	0	31	35	160
2020	11 to 20 years in current department or agency	7	24	29	29	11	0	0	32	39	140
2020	More than 20 years in current department or agency	6	15	40	26	13	0	0	20	39	31
2019	Less than 3 years in current department or agency	24	32	29	8	7	0	0	56	15	84
2019	3 to 10 years in current department or agency	8	33	27	19	12	0	1	42	31	142
2019	11 to 20 years in current department or agency	10	20	33	18	17	0	1	31	36	135
2019	More than 20 years in current department or agency	11	23	35	16	15	0	0	34	31	28
2018	Less than 3 years in current department or agency	17	29	33	12	8	1	1	46	21	116
2018	3 to 10 years in current department or agency	6	21	33	24	16	1	0	27	39	155
2018	11 to 20 years in current department or agency	9	21	27	31	12	0	0	30	43	147
2018	More than 20 years in current department or agency	3	29	39	18	12	0	0	32	29	31
2017	Less than 3 years in current department or agency	14	25	33	16	11	0	1	39	28	131
2017	3 to 10 years in current department or agency	8	21	32	19	20	0	0	29	39	189
2017	11 to 20 years in current department or agency	9	14	37	21	19	0	0	23	40	130
2017	More than 20 years in current department or agency	8	34	29	16	13	0	0	42	29	38

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	24	33	26	12	4	0	1	58	16	110
2020	3 to 10 years in current department or agency	17	32	28	14	8	1	0	50	22	160
2020	11 to 20 years in current department or agency	17	30	33	11	10	0	0	46	21	140
2020	More than 20 years in current department or agency	15	24	28	26	7	0	0	39	34	31
2019	Less than 3 years in current department or agency	28	38	19	13	2	0	0	66	15	84
2019	3 to 10 years in current department or agency	15	38	23	13	10	0	1	54	24	142
2019	11 to 20 years in current department or agency	15	32	26	17	9	0	1	48	26	136
2019	More than 20 years in current department or agency	20	32	20	20	8	0	0	52	28	28
2018	Less than 3 years in current department or agency	22	41	20	7	5	1	3	66	12	115
2018	3 to 10 years in current department or agency	10	36	29	15	9	1	0	46	24	155
2018	11 to 20 years in current department or agency	12	31	29	20	8	0	0	43	28	147
2018	More than 20 years in current department or agency	9	22	40	23	6	0	0	32	28	31
2017	Less than 3 years in current department or agency	22	28	33	12	5	0	1	51	16	131
2017	3 to 10 years in current department or agency	12	32	29	17	9	0	0	45	26	188
2017	11 to 20 years in current department or agency	13	26	35	17	10	0	0	38	26	129
2017	More than 20 years in current department or agency	13	34	30	18	5	0	0	48	23	38

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	24	22	32	14	4	1	2	48	19	108
2020	3 to 10 years in current department or agency	20	24	32	11	12	1	0	44	23	159
2020	11 to 20 years in current department or agency	14	25	32	17	12	1	0	39	29	139
2020	More than 20 years in current department or agency	12	21	36	20	11	0	0	33	31	31
2019	Less than 3 years in current department or agency	28	26	24	9	12	1	0	54	21	84
2019	3 to 10 years in current department or agency	11	23	32	16	16	0	1	35	33	141
2019	11 to 20 years in current department or agency	9	24	29	20	17	0	1	33	37	136
2019	More than 20 years in current department or agency	13	23	35	10	18	0	0	36	29	28
2018	Less than 3 years in current department or agency	20	39	23	9	8	2	1	60	17	116
2018	3 to 10 years in current department or agency	6	26	24	25	20	0	0	32	44	155
2018	11 to 20 years in current department or agency	10	24	25	25	16	0	0	34	41	146
2018	More than 20 years in current department or agency	11	18	27	20	24	0	0	29	44	30
2017	Less than 3 years in current department or agency	21	30	27	12	10	1	0	51	22	131
2017	3 to 10 years in current department or agency	11	22	28	19	20	0	0	33	39	190
2017	11 to 20 years in current department or agency	9	25	26	27	12	1	1	34	39	130
2017	More than 20 years in current department or agency	13	29	22	23	11	0	2	43	35	38

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	37	34	12	10	5	0	1	72	15	110
2020	3 to 10 years in current department or agency	26	33	22	11	8	1	1	60	18	159
2020	11 to 20 years in current department or agency	23	30	20	16	9	0	2	54	26	139
2020	More than 20 years in current department or agency	19	38	20	19	4	0	0	57	22	31
2019	Less than 3 years in current department or agency	53	24	14	3	5	0	0	77	8	84
2019	3 to 10 years in current department or agency	32	34	17	7	7	0	2	67	15	142
2019	11 to 20 years in current department or agency	28	30	20	13	8	0	1	59	21	136
2019	More than 20 years in current department or agency	28	27	38	3	3	0	0	55	7	28
2018	Less than 3 years in current department or agency	45	25	22	3	5	1	0	70	8	116
2018	3 to 10 years in current department or agency	22	34	25	12	7	1	0	56	18	156
2018	11 to 20 years in current department or agency	25	27	22	15	10	0	1	52	26	147
2018	More than 20 years in current department or agency	17	34	36	4	8	0	0	52	13	31
2017	Less than 3 years in current department or agency	35	33	21	5	6	0	0	68	11	131
2017	3 to 10 years in current department or agency	22	31	19	13	11	0	3	55	25	190
2017	11 to 20 years in current department or agency	25	21	22	20	11	0	0	46	31	130
2017	More than 20 years in current department or agency	29	37	18	8	8	0	0	66	16	38

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	30	34	17	9	10	0	0	64	19	110
2020	3 to 10 years in current department or agency	18	35	20	18	9	1	0	53	27	161
2020	11 to 20 years in current department or agency	18	26	28	17	11	0	1	44	27	139
2020	More than 20 years in current department or agency	16	37	27	16	4	0	0	54	19	31
2019	Less than 3 years in current department or agency	46	24	17	5	8	0	0	70	14	84
2019	3 to 10 years in current department or agency	29	26	25	13	6	0	1	56	19	142
2019	11 to 20 years in current department or agency	20	27	23	17	13	0	0	47	30	136
2019	More than 20 years in current department or agency	32	32	29	3	3	0	0	64	7	28
2018	Less than 3 years in current department or agency	39	24	20	6	10	1	0	63	17	116
2018	3 to 10 years in current department or agency	24	20	33	12	10	0	0	45	22	154
2018	11 to 20 years in current department or agency	21	23	24	22	10	0	0	43	33	145
2018	More than 20 years in current department or agency	27	35	30	0	8	0	0	62	8	31
2017	Less than 3 years in current department or agency	38	30	18	11	4	0	0	68	14	131
2017	3 to 10 years in current department or agency	21	27	26	14	11	0	0	48	26	190
2017	11 to 20 years in current department or agency	19	27	23	23	9	0	0	45	31	130
2017	More than 20 years in current department or agency	30	33	24	8	5	0	0	63	14	37

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	21	12	7	6	0	7	74	13	109
2020	3 to 10 years in current department or agency	33	24	17	15	8	1	2	59	24	161
2020	11 to 20 years in current department or agency	21	31	22	15	8	0	4	54	23	139
2020	More than 20 years in current department or agency	29	32	15	13	0	0	12	69	15	31

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	33	22	7	2	2	3	68	9	108
2020	3 to 10 years in current department or agency	32	36	15	13	1	2	1	70	15	160
2020	11 to 20 years in current department or agency	36	30	21	9	3	0	1	67	12	139
2020	More than 20 years in current department or agency	37	46	17	0	0	0	0	83	0	31
2019	Less than 3 years in current department or agency	44	30	15	7	1	1	1	76	9	84
2019	3 to 10 years in current department or agency	22	46	18	8	4	0	2	70	12	141
2019	11 to 20 years in current department or agency	27	34	20	16	3	0	0	61	19	135
2019	More than 20 years in current department or agency	38	39	22	0	0	0	0	78	0	28
2018	Less than 3 years in current department or agency	38	27	25	5	1	3	1	68	6	115
2018	3 to 10 years in current department or agency	30	38	16	5	10	1	1	68	15	156
2018	11 to 20 years in current department or agency	30	38	21	8	2	0	0	68	11	149
2018	More than 20 years in current department or agency	29	44	21	6	0	0	0	73	6	31
2017	Less than 3 years in current department or agency	38	37	15	6	1	1	1	77	8	131
2017	3 to 10 years in current department or agency	27	36	22	9	5	0	0	64	14	190
2017	11 to 20 years in current department or agency	30	34	23	10	4	0	0	64	13	130
2017	More than 20 years in current department or agency	43	38	14	5	0	0	0	81	5	37

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	33	33	21	9	3	1	0	67	12	108
2020	3 to 10 years in current department or agency	35	36	16	9	2	1	0	72	12	160
2020	11 to 20 years in current department or agency	27	36	22	11	3	0	0	63	15	140
2020	More than 20 years in current department or agency	15	43	28	15	0	0	0	58	15	31
2019	Less than 3 years in current department or agency	37	31	24	4	1	0	3	70	5	84
2019	3 to 10 years in current department or agency	19	31	35	7	7	0	1	50	14	142
2019	11 to 20 years in current department or agency	16	37	22	14	10	0	0	53	24	136
2019	More than 20 years in current department or agency	31	33	26	10	0	0	0	64	10	28
2018	Less than 3 years in current department or agency	39	25	19	10	5	1	2	65	15	114
2018	3 to 10 years in current department or agency	24	33	29	9	5	0	1	57	14	157
2018	11 to 20 years in current department or agency	21	36	25	14	2	0	0	58	17	149
2018	More than 20 years in current department or agency	27	42	26	6	0	0	0	68	6	31
2017	Less than 3 years in current department or agency	27	39	26	6	3	0	1	66	9	131
2017	3 to 10 years in current department or agency	17	40	26	9	8	0	0	57	17	190
2017	11 to 20 years in current department or agency	24	38	25	10	4	0	0	61	13	130
2017	More than 20 years in current department or agency	27	41	8	22	2	0	0	68	24	37

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	31	40	17	9	3	0	0	70	12	108
2020	3 to 10 years in current department or agency	40	30	21	7	0	1	0	72	7	157
2020	11 to 20 years in current department or agency	43	31	16	7	2	0	0	74	10	140
2020	More than 20 years in current department or agency	27	54	13	6	0	0	0	81	6	31
2019	Less than 3 years in current department or agency	39	30	22	5	3	1	0	70	8	84
2019	3 to 10 years in current department or agency	27	33	25	7	5	0	2	61	13	141
2019	11 to 20 years in current department or agency	26	34	20	14	6	0	0	60	20	135
2019	More than 20 years in current department or agency	40	38	19	3	0	0	0	78	3	28
2018	Less than 3 years in current department or agency	35	32	15	11	4	1	1	69	16	115
2018	3 to 10 years in current department or agency	33	35	16	10	5	0	1	68	15	156
2018	11 to 20 years in current department or agency	32	39	20	9	1	0	0	71	10	149
2018	More than 20 years in current department or agency	32	37	26	6	0	0	0	68	6	31
2017	Less than 3 years in current department or agency	33	33	25	6	2	1	0	66	9	130
2017	3 to 10 years in current department or agency	25	39	19	12	4	1	0	65	16	190
2017	11 to 20 years in current department or agency	29	43	18	7	2	0	1	73	9	130
2017	More than 20 years in current department or agency	51	28	8	11	3	0	0	78	14	37

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	38	35	13	8	5	0	1	74	13	109
2020	3 to 10 years in current department or agency	46	26	17	5	5	1	0	72	10	160
2020	11 to 20 years in current department or agency	54	18	16	8	4	0	1	72	12	140
2020	More than 20 years in current department or agency	44	42	7	6	0	0	0	86	6	31
2019	Less than 3 years in current department or agency	55	27	7	6	3	1	0	84	9	84
2019	3 to 10 years in current department or agency	33	34	16	7	8	0	2	68	15	142
2019	11 to 20 years in current department or agency	36	25	23	8	7	0	0	61	16	136
2019	More than 20 years in current department or agency	44	37	14	4	0	0	0	82	4	28

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	20	30	27	15	6	0	51	22	109
2020	3 to 10 years in current department or agency	26	31	22	12	8	1	57	21	161
2020	11 to 20 years in current department or agency	32	28	25	13	2	0	59	15	139
2020	More than 20 years in current department or agency	35	32	22	11	0	0	67	11	30

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	32	33	18	13	4	0	0	65	17	107
2020	3 to 10 years in current department or agency	30	39	19	7	3	2	0	71	10	160
2020	11 to 20 years in current department or agency	33	34	21	10	1	0	0	67	12	139
2020	More than 20 years in current department or agency	20	35	36	9	0	0	0	55	9	31
2019	Less than 3 years in current department or agency	42	30	16	7	3	1	1	73	10	82
2019	3 to 10 years in current department or agency	41	31	16	6	4	0	1	72	11	141
2019	11 to 20 years in current department or agency	35	28	26	7	5	0	0	62	12	135
2019	More than 20 years in current department or agency	33	30	25	8	4	0	0	63	12	28
2018	Less than 3 years in current department or agency	31	31	20	12	4	1	1	63	16	115
2018	3 to 10 years in current department or agency	35	33	18	8	3	1	1	70	12	157
2018	11 to 20 years in current department or agency	32	34	23	9	2	0	0	66	11	149
2018	More than 20 years in current department or agency	19	48	22	7	4	0	0	67	11	29
2017	Less than 3 years in current department or agency	31	30	24	12	3	0	0	61	15	131
2017	3 to 10 years in current department or agency	30	37	18	10	4	0	0	68	14	190
2017	11 to 20 years in current department or agency	30	38	18	11	1	2	0	69	13	130
2017	More than 20 years in current department or agency	22	30	35	11	3	0	0	51	14	37

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	46	26	16	8	3	0	1	73	11	110
2020	3 to 10 years in current department or agency	43	32	15	6	1	1	1	77	8	159
2020	11 to 20 years in current department or agency	48	37	11	3	1	0	0	85	4	140
2020	More than 20 years in current department or agency	68	27	6	0	0	0	0	94	0	31
2019	Less than 3 years in current department or agency	58	22	11	1	5	0	3	83	6	82
2019	3 to 10 years in current department or agency	60	22	11	4	1	1	2	84	5	141
2019	11 to 20 years in current department or agency	71	21	5	1	0	0	2	94	1	134
2019	More than 20 years in current department or agency	78	8	11	3	0	0	0	86	3	28
2018	Less than 3 years in current department or agency	65	16	8	3	3	1	3	85	7	113
2018	3 to 10 years in current department or agency	71	15	11	1	1	0	2	88	1	155
2018	11 to 20 years in current department or agency	71	16	6	5	1	0	1	88	6	148
2018	More than 20 years in current department or agency	73	25	3	0	0	0	0	97	0	31
2017	Less than 3 years in current department or agency	63	22	10	2	0	1	2	88	2	131
2017	3 to 10 years in current department or agency	68	21	7	1	1	0	1	90	3	190
2017	11 to 20 years in current department or agency	68	21	7	3	1	0	1	89	4	130
2017	More than 20 years in current department or agency	65	27	5	3	0	0	0	92	3	38

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	36	36	18	7	4	0	72	10	110
2020	3 to 10 years in current department or agency	36	40	16	5	2	1	76	7	161
2020	11 to 20 years in current department or agency	35	39	21	3	2	0	74	5	140
2020	More than 20 years in current department or agency	42	33	19	7	0	0	75	7	31

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	63	15	7	4	2	1	8	86	6	109
2020	3 to 10 years in current department or agency	73	18	3	1	1	1	3	95	3	160
2020	11 to 20 years in current department or agency	82	14	2	1	0	0	2	97	1	140
2020	More than 20 years in current department or agency	75	18	3	0	4	0	0	93	4	30
2019	Less than 3 years in current department or agency	79	10	4	1	0	1	5	95	1	84
2019	3 to 10 years in current department or agency	82	9	1	1	2	0	6	96	3	142
2019	11 to 20 years in current department or agency	83	8	1	1	1	0	7	98	1	135
2019	More than 20 years in current department or agency	92	0	8	0	0	0	0	92	0	28
2018	Less than 3 years in current department or agency	80	8	5	2	0	1	5	93	2	115
2018	3 to 10 years in current department or agency	84	9	4	0	0	1	3	96	0	157
2018	11 to 20 years in current department or agency	84	8	3	2	0	0	3	95	2	148
2018	More than 20 years in current department or agency	79	13	3	0	0	0	6	97	0	31

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	78	8	6	2	2	3	1	90	4	110
2020	3 to 10 years in current department or agency	84	10	4	1	0	1	1	96	1	161
2020	11 to 20 years in current department or agency	90	4	3	1	1	0	2	96	1	140
2020	More than 20 years in current department or agency	83	12	6	0	0	0	0	94	0	31
2019	Less than 3 years in current department or agency	84	7	2	1	0	1	4	96	1	84
2019	3 to 10 years in current department or agency	75	8	4	1	4	2	6	91	5	142
2019	11 to 20 years in current department or agency	78	13	3	3	2	0	1	92	5	136
2019	More than 20 years in current department or agency	81	12	4	0	3	0	0	92	3	28
2018	Less than 3 years in current department or agency	77	11	3	0	1	1	6	95	1	115
2018	3 to 10 years in current department or agency	80	10	4	1	1	0	4	94	2	157
2018	11 to 20 years in current department or agency	78	11	5	1	1	1	2	92	3	149
2018	More than 20 years in current department or agency	85	0	6	3	3	0	3	88	6	30
2017	Less than 3 years in current department or agency	84	9	3	1	0	1	2	96	1	131
2017	3 to 10 years in current department or agency	83	9	3	2	1	0	2	94	2	189
2017	11 to 20 years in current department or agency	81	11	4	2	1	0	2	93	3	130
2017	More than 20 years in current department or agency	87	8	2	3	0	0	0	95	3	38

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	64	22	8	3	2	2	0	87	5	108
2020	3 to 10 years in current department or agency	66	24	5	3	0	1	1	92	3	159
2020	11 to 20 years in current department or agency	79	11	6	3	1	0	0	90	3	140
2020	More than 20 years in current department or agency	60	27	12	0	0	0	0	88	0	30
2019	Less than 3 years in current department or agency	64	20	11	2	1	1	1	86	3	84
2019	3 to 10 years in current department or agency	54	28	9	3	3	1	2	85	6	141
2019	11 to 20 years in current department or agency	49	32	15	2	3	0	0	81	4	136
2019	More than 20 years in current department or agency	68	13	16	0	3	0	0	81	3	28
2018	Less than 3 years in current department or agency	63	19	9	3	1	1	4	86	4	116
2018	3 to 10 years in current department or agency	54	27	11	4	2	1	1	83	6	155
2018	11 to 20 years in current department or agency	48	31	15	5	1	0	1	79	6	148
2018	More than 20 years in current department or agency	46	35	9	7	3	0	0	81	9	31
2017	Less than 3 years in current department or agency	61	27	8	1	2	1	1	89	3	131
2017	3 to 10 years in current department or agency	54	30	10	5	1	0	0	84	6	190
2017	11 to 20 years in current department or agency	48	41	8	1	2	0	0	89	3	130
2017	More than 20 years in current department or agency	49	35	16	0	0	0	0	84	0	38

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	64	17	7	6	3	1	1	84	9	110
2020	3 to 10 years in current department or agency	67	17	10	3	1	1	1	86	4	160
2020	11 to 20 years in current department or agency	69	15	12	3	1	0	0	84	4	140
2020	More than 20 years in current department or agency	70	30	0	0	0	0	0	100	0	31
2019	Less than 3 years in current department or agency	72	9	8	6	4	0	1	82	10	84
2019	3 to 10 years in current department or agency	55	20	15	5	3	1	1	77	8	141
2019	11 to 20 years in current department or agency	51	21	10	12	5	1	0	73	18	135
2019	More than 20 years in current department or agency	70	23	3	0	4	0	0	93	4	27
2018	Less than 3 years in current department or agency	56	25	9	3	3	1	3	84	6	116
2018	3 to 10 years in current department or agency	51	27	11	5	5	1	1	79	10	154
2018	11 to 20 years in current department or agency	46	30	14	9	1	0	1	76	10	147
2018	More than 20 years in current department or agency	56	20	13	8	3	0	0	76	11	31
2017	Less than 3 years in current department or agency	64	26	7	1	1	1	1	91	2	131
2017	3 to 10 years in current department or agency	53	26	11	7	2	0	1	80	9	190
2017	11 to 20 years in current department or agency	57	28	9	4	2	0	0	85	6	130
2017	More than 20 years in current department or agency	65	24	3	8	0	0	0	89	8	38

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	67	9	4	1	1	1	17	92	2	110
2020	3 to 10 years in current department or agency	65	19	6	1	0	1	8	92	2	159
2020	11 to 20 years in current department or agency	61	23	8	3	0	0	6	89	3	140
2020	More than 20 years in current department or agency	50	27	11	0	0	0	11	87	0	31
2019	Less than 3 years in current department or agency	71	8	4	1	0	0	16	94	1	83
2019	3 to 10 years in current department or agency	51	25	6	1	3	1	14	90	4	142
2019	11 to 20 years in current department or agency	49	28	12	3	1	0	8	83	4	136
2019	More than 20 years in current department or agency	43	27	17	0	0	0	13	80	0	28
2018	Less than 3 years in current department or agency	59	6	3	2	1	1	29	92	3	114
2018	3 to 10 years in current department or agency	48	27	7	2	3	0	13	85	6	153
2018	11 to 20 years in current department or agency	46	27	8	5	1	0	13	84	6	148
2018	More than 20 years in current department or agency	42	19	19	0	3	0	18	74	3	31
2017	Less than 3 years in current department or agency	55	18	5	1	0	1	20	93	1	131
2017	3 to 10 years in current department or agency	54	25	5	3	1	0	13	90	4	190
2017	11 to 20 years in current department or agency	54	19	15	2	0	0	9	81	3	130
2017	More than 20 years in current department or agency	51	22	16	0	0	3	8	82	0	38

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	75	21	3	1	0	0	1	96	1	110
2020	3 to 10 years in current department or agency	72	21	5	1	0	1	1	94	1	161
2020	11 to 20 years in current department or agency	75	18	5	1	0	0	2	94	1	140
2020	More than 20 years in current department or agency	69	24	0	3	0	0	4	97	3	31
2019	Less than 3 years in current department or agency	70	19	8	0	0	0	3	92	0	84
2019	3 to 10 years in current department or agency	64	19	7	1	2	1	6	89	4	140
2019	11 to 20 years in current department or agency	66	25	7	1	1	0	1	91	1	134
2019	More than 20 years in current department or agency	76	21	3	0	0	0	0	97	0	28
2018	Less than 3 years in current department or agency	63	18	7	4	1	0	6	86	6	116
2018	3 to 10 years in current department or agency	59	23	10	4	1	0	3	85	5	152
2018	11 to 20 years in current department or agency	61	24	11	1	0	0	3	87	1	148
2018	More than 20 years in current department or agency	65	25	7	4	0	0	0	90	4	31
2017	Less than 3 years in current department or agency	66	18	11	2	1	1	1	86	3	129
2017	3 to 10 years in current department or agency	58	28	6	3	1	0	3	89	4	189
2017	11 to 20 years in current department or agency	60	28	9	1	1	0	2	89	2	128
2017	More than 20 years in current department or agency	62	27	5	5	0	0	0	89	5	38

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	68	15	7	4	5	1	0	84	9	109
2020	3 to 10 years in current department or agency	84	10	4	0	0	1	1	95	0	160
2020	11 to 20 years in current department or agency	89	9	0	1	0	0	1	99	1	140
2020	More than 20 years in current department or agency	97	3	0	0	0	0	0	100	0	31
2019	Less than 3 years in current department or agency	74	19	3	0	0	1	1	97	0	83
2019	3 to 10 years in current department or agency	77	13	1	1	2	1	5	95	3	142
2019	11 to 20 years in current department or agency	85	10	3	1	0	0	1	96	1	136
2019	More than 20 years in current department or agency	97	0	3	0	0	0	0	97	0	28
2018	Less than 3 years in current department or agency	71	12	5	4	4	1	4	87	8	115
2018	3 to 10 years in current department or agency	84	11	2	0	1	0	2	97	1	155
2018	11 to 20 years in current department or agency	87	10	1	1	1	0	1	98	1	149
2018	More than 20 years in current department or agency	88	6	6	0	0	0	0	94	0	31
2017	Less than 3 years in current department or agency	73	13	10	2	1	2	0	87	3	131
2017	3 to 10 years in current department or agency	78	13	3	2	2	1	3	93	4	190
2017	11 to 20 years in current department or agency	85	9	1	2	1	0	2	96	2	130
2017	More than 20 years in current department or agency	92	6	0	3	0	0	0	97	3	38

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	42	33	14	6	3	1	0	76	10	110
2020	3 to 10 years in current department or agency	37	34	19	7	2	1	0	72	9	161
2020	11 to 20 years in current department or agency	44	35	16	3	1	0	0	80	4	140
2020	More than 20 years in current department or agency	59	17	15	8	0	0	0	76	8	31
2019	Less than 3 years in current department or agency	47	42	9	0	1	0	1	90	1	84
2019	3 to 10 years in current department or agency	50	34	9	2	2	1	1	86	4	142
2019	11 to 20 years in current department or agency	52	34	8	4	1	0	0	86	6	136
2019	More than 20 years in current department or agency	59	27	3	7	4	0	0	86	10	27
2018	Less than 3 years in current department or agency	53	22	14	6	2	0	2	77	8	116
2018	3 to 10 years in current department or agency	47	28	18	3	2	1	2	77	5	155
2018	11 to 20 years in current department or agency	49	30	17	2	1	0	1	79	4	149
2018	More than 20 years in current department or agency	53	33	9	6	0	0	0	85	6	31
2017	Less than 3 years in current department or agency	51	29	11	7	1	0	1	81	8	131
2017	3 to 10 years in current department or agency	49	32	11	5	1	0	2	82	6	190
2017	11 to 20 years in current department or agency	52	37	8	4	0	0	0	88	4	130
2017	More than 20 years in current department or agency	68	21	5	0	6	0	0	89	6	37

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	23	39	23	13	2	0	62	15	110
2020	3 to 10 years in current department or agency	21	44	26	6	3	1	65	9	161
2020	11 to 20 years in current department or agency	30	43	22	4	1	0	73	5	140
2020	More than 20 years in current department or agency	23	57	16	4	0	0	80	4	31

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	18	28	36	14	4	0	46	18	110
2020	3 to 10 years in current department or agency	9	26	47	17	1	0	35	18	161
2020	11 to 20 years in current department or agency	6	33	46	13	2	0	39	15	140
2020	More than 20 years in current department or agency	0	35	54	8	0	3	36	9	31
2019	Less than 3 years in current department or agency	18	46	25	7	5	0	64	11	84
2019	3 to 10 years in current department or agency	10	32	44	10	4	0	42	14	142
2019	11 to 20 years in current department or agency	7	31	42	17	3	0	38	20	137
2019	More than 20 years in current department or agency	7	38	48	7	0	0	45	7	28
2018	Less than 3 years in current department or agency	15	41	29	12	2	1	56	15	116
2018	3 to 10 years in current department or agency	10	24	52	11	2	0	34	14	156
2018	11 to 20 years in current department or agency	11	23	42	20	4	0	33	24	148
2018	More than 20 years in current department or agency	0	36	50	8	6	0	36	14	31
2017	Less than 3 years in current department or agency	8	41	33	13	5	0	49	18	131
2017	3 to 10 years in current department or agency	4	31	42	14	8	0	36	22	190
2017	11 to 20 years in current department or agency	7	27	46	15	5	0	34	20	130
2017	More than 20 years in current department or agency	3	23	61	8	5	0	26	13	38

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	12	19	39	26	3	2	30	31	110
2020	3 to 10 years in current department or agency	10	29	38	18	6	0	24	38	160
2020	11 to 20 years in current department or agency	7	24	42	24	4	0	28	30	140
2020	More than 20 years in current department or agency	7	14	66	9	4	0	13	21	30
2019	Less than 3 years in current department or agency	4	18	39	29	9	0	38	22	83
2019	3 to 10 years in current department or agency	7	22	39	24	9	0	32	29	140
2019	11 to 20 years in current department or agency	9	23	43	22	4	0	25	32	136
2019	More than 20 years in current department or agency	3	18	43	25	11	0	35	22	28
2018	Less than 3 years in current department or agency	6	17	33	31	12	0	44	23	115
2018	3 to 10 years in current department or agency	6	20	51	18	5	0	23	26	155
2018	11 to 20 years in current department or agency	7	25	37	22	8	0	30	33	145
2018	More than 20 years in current department or agency	9	10	51	23	8	0	31	18	30
2017	Less than 3 years in current department or agency	6	20	36	27	11	0	38	26	131
2017	3 to 10 years in current department or agency	7	20	41	24	7	1	32	27	190
2017	11 to 20 years in current department or agency	5	19	41	27	8	0	35	25	129
2017	More than 20 years in current department or agency	5	19	45	22	8	0	30	24	37

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	57	38	3	2	1	0	94	3	110
2020	3 to 10 years in current department or agency	55	39	2	4	0	1	94	4	159
2020	11 to 20 years in current department or agency	64	33	2	1	0	0	97	1	140
2020	More than 20 years in current department or agency	60	40	0	0	0	0	100	0	31
2019	Less than 3 years in current department or agency	34	39	12	10	2	4	75	12	84
2019	3 to 10 years in current department or agency	17	58	13	6	6	1	75	12	141
2019	11 to 20 years in current department or agency	22	45	20	9	3	2	68	12	137
2019	More than 20 years in current department or agency	39	45	16	0	0	0	84	0	27
2018	Less than 3 years in current department or agency	26	36	13	11	5	10	68	18	115
2018	3 to 10 years in current department or agency	8	47	20	16	6	3	57	23	156
2018	11 to 20 years in current department or agency	15	36	24	17	6	2	52	23	145
2018	More than 20 years in current department or agency	24	33	28	15	0	0	56	15	31
2017	Less than 3 years in current department or agency	22	39	11	17	1	10	68	20	131
2017	3 to 10 years in current department or agency	8	41	25	16	8	3	50	24	188
2017	11 to 20 years in current department or agency	10	41	26	15	5	3	52	21	128
2017	More than 20 years in current department or agency	19	42	23	13	3	0	61	15	38

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	34	11	7	0	0	82	7	110
2020	3 to 10 years in current department or agency	41	40	7	9	2	1	82	11	160
2020	11 to 20 years in current department or agency	48	34	8	8	1	1	83	9	140
2020	More than 20 years in current department or agency	63	29	6	3	0	0	92	3	31

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	34	37	9	10	8	1	0	71	19	110
2020	3 to 10 years in current department or agency	39	32	10	12	5	1	1	73	18	161
2020	11 to 20 years in current department or agency	54	22	11	9	4	0	0	76	13	140
2020	More than 20 years in current department or agency	48	29	14	10	0	0	0	76	10	31

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	56	25	14	2	2	1	82	4	110
2020	3 to 10 years in current department or agency	52	35	7	2	1	3	90	3	161
2020	11 to 20 years in current department or agency	58	27	7	3	3	1	87	6	139
2020	More than 20 years in current department or agency	58	25	17	0	0	0	83	0	30

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	41	36	11	7	3	2	79	10	109
2020	3 to 10 years in current department or agency	37	35	14	13	2	0	71	15	161
2020	11 to 20 years in current department or agency	39	33	19	7	1	1	72	9	139
2020	More than 20 years in current department or agency	39	55	3	3	0	0	94	3	31
2019	Less than 3 years in current department or agency	31	35	17	13	3	1	67	16	84
2019	3 to 10 years in current department or agency	12	46	19	14	7	1	59	22	142
2019	11 to 20 years in current department or agency	17	41	17	17	8	0	58	25	137
2019	More than 20 years in current department or agency	30	43	23	0	0	4	76	0	27
2018	Less than 3 years in current department or agency	28	39	19	6	2	7	71	8	115
2018	3 to 10 years in current department or agency	12	40	22	16	9	1	52	26	156
2018	11 to 20 years in current department or agency	17	36	26	12	7	1	54	20	148
2018	More than 20 years in current department or agency	20	48	13	18	3	0	67	20	31
2017	Less than 3 years in current department or agency	15	50	17	12	4	2	66	16	131
2017	3 to 10 years in current department or agency	10	42	18	18	10	2	53	29	190
2017	11 to 20 years in current department or agency	18	38	20	15	7	1	57	22	130
2017	More than 20 years in current department or agency	19	48	20	11	0	3	68	11	38

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	49	39	7	5	0	0	88	5	110
2020	3 to 10 years in current department or agency	36	46	11	6	1	1	83	6	161
2020	11 to 20 years in current department or agency	52	32	9	6	0	0	85	6	139
2020	More than 20 years in current department or agency	50	47	3	0	0	0	97	0	31

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	39	37	14	8	2	0	0	76	10	110
2020	3 to 10 years in current department or agency	29	46	13	10	2	1	1	75	12	161
2020	11 to 20 years in current department or agency	49	29	12	8	1	0	0	78	10	138
2020	More than 20 years in current department or agency	46	48	6	0	0	0	0	94	0	31

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	47	38	11	1	2	1	88	1	109
2020	3 to 10 years in current department or agency	34	48	13	3	1	1	84	3	161
2020	11 to 20 years in current department or agency	54	31	12	3	0	0	85	3	138
2020	More than 20 years in current department or agency	50	50	0	0	0	0	100	0	31

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	55	35	8	2	1	0	0	89	3	110
2020	3 to 10 years in current department or agency	42	45	7	4	0	1	1	88	4	160
2020	11 to 20 years in current department or agency	60	31	5	1	1	1	2	94	1	139
2020	More than 20 years in current department or agency	64	36	0	0	0	0	0	100	0	31

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	75	20	1	1	3	0	98	1	110
2020	3 to 10 years in current department or agency	73	21	1	1	4	1	98	1	160
2020	11 to 20 years in current department or agency	83	13	2	1	1	1	97	1	139
2020	More than 20 years in current department or agency	77	23	0	0	0	0	100	0	31

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	64	33	3	0	0	97	0	109
2020	3 to 10 years in current department or agency	64	32	1	1	1	97	1	161
2020	11 to 20 years in current department or agency	77	18	3	1	0	95	1	139
2020	More than 20 years in current department or agency	70	27	0	0	4	100	0	31

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	46	35	9	8	2	0	82	10	110
2020	3 to 10 years in current department or agency	53	35	4	5	1	1	89	6	161
2020	11 to 20 years in current department or agency	68	21	7	2	2	0	89	4	139
2020	More than 20 years in current department or agency	60	30	3	7	0	0	90	7	31

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	62	29	8	1	0	0	91	1	110
2020	3 to 10 years in current department or agency	62	33	2	3	0	1	95	3	161
2020	11 to 20 years in current department or agency	75	19	3	3	1	0	94	3	140
2020	More than 20 years in current department or agency	88	12	0	0	0	0	100	0	31

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	19	50	6	19	0	0	6	73	20	16
2020	3 to 10 years in current department or agency	24	47	8	13	8	0	0	70	22	67
2020	11 to 20 years in current department or agency	23	47	13	10	5	0	3	72	15	101
2020	More than 20 years in current department or agency	24	56	11	9	0	0	0	81	9	21
2019	Less than 3 years in current department or agency	28	22	15	15	12	9	0	55	29	14
2019	3 to 10 years in current department or agency	12	42	16	12	14	2	2	56	27	70
2019	11 to 20 years in current department or agency	14	39	19	19	6	2	1	55	26	100
2019	More than 20 years in current department or agency	32	48	5	15	0	0	0	80	15	19

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	94	6	16
2020	3 to 10 years in current department or agency	95	5	67
2020	11 to 20 years in current department or agency	97	3	101
2020	More than 20 years in current department or agency	100	0	21

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	27	20	18	20	8	7	50	30	15
2020	3 to 10 years in current department or agency	23	33	18	20	5	0	56	26	64
2020	11 to 20 years in current department or agency	25	46	16	10	3	0	71	13	98
2020	More than 20 years in current department or agency	41	37	17	4	0	0	78	4	21

Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	12	88	108
2020	3 to 10 years in current department or agency	9	91	161
2020	11 to 20 years in current department or agency	3	97	139
2020	More than 20 years in current department or agency	16	84	31

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	21	79	108
2020	3 to 10 years in current department or agency	13	87	161
2020	11 to 20 years in current department or agency	9	91	139
2020	More than 20 years in current department or agency	26	74	31
2019	Less than 3 years in current department or agency	20	80	83
2019	3 to 10 years in current department or agency	13	87	142
2019	11 to 20 years in current department or agency	11	89	137
2019	More than 20 years in current department or agency	24	76	28
2017	Less than 3 years in current department or agency	8	92	131
2017	3 to 10 years in current department or agency	17	83	190
2017	11 to 20 years in current department or agency	14	86	130
2014	Less than 3 years in current department or agency	11	89	45
2014	3 to 10 years in current department or agency	11	89	271
2014	11 to 20 years in current department or agency	9	91	116
2014	More than 20 years in current department or agency	18	82	50

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	44	56	22
2020	3 to 10 years in current department or agency	33	67	19

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	90	10	22
2020	3 to 10 years in current department or agency	89	11	19
2019	Less than 3 years in current department or agency	85	15	17
2019	3 to 10 years in current department or agency	89	11	18
2017	Less than 3 years in current department or agency	100	0	11
2017	3 to 10 years in current department or agency	85	15	32
2017	11 to 20 years in current department or agency	66	34	18
2014	3 to 10 years in current department or agency	80	20	29

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	66	24	0	6	0	5	94	6	20
2020	3 to 10 years in current department or agency	42	40	6	6	6	0	82	12	17
2019	Less than 3 years in current department or agency	34	59	0	7	0	0	93	7	14
2019	3 to 10 years in current department or agency	24	29	20	27	0	0	54	27	16
2017	Less than 3 years in current department or agency	37	17	18	28	0	0	54	28	11
2017	3 to 10 years in current department or agency	53	40	0	3	4	0	93	7	27
2017	11 to 20 years in current department or agency	34	42	25	0	0	0	75	0	12
2014	3 to 10 years in current department or agency	47	31	15	3	4	0	78	7	26

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	33	6	9	1	2	2	84	10	109
2020	3 to 10 years in current department or agency	54	30	7	3	2	3	1	87	5	160
2020	11 to 20 years in current department or agency	55	27	6	5	1	0	7	88	6	140
2020	More than 20 years in current department or agency	64	26	0	7	0	3	0	93	7	31

Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	14	61	22	3	81	19	110
2020	3 to 10 years in current department or agency	8	71	21	0	90	10	161
2020	11 to 20 years in current department or agency	5	83	13	0	95	5	140
2020	More than 20 years in current department or agency	3	84	13	0	97	3	31

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Less than 3 years in current department or agency	75	25	16
2020	3 to 10 years in current department or agency	91	9	12

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	24	37	12	14	7	6	0	65	22	16
2020	3 to 10 years in current department or agency	23	32	18	9	0	0	18	67	11	12

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	6	11	6	41	0	0	36	27	63	16
2020	3 to 10 years in current department or agency	15	0	0	0	8	6	71	65	35	12

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Less than 3 years in current department or agency	48	13	6	5	2	4	22	83	9	110
2020	3 to 10 years in current department or agency	59	12	6	3	3	1	16	85	7	161
2020	11 to 20 years in current department or agency	65	11	6	6	3	0	8	83	10	140
2020	More than 20 years in current department or agency	53	6	11	4	0	3	23	80	5	31
2019	Less than 3 years in current department or agency	62	11	10	4	7	0	6	78	12	81
2019	3 to 10 years in current department or agency	52	20	8	4	7	0	9	80	12	141
2019	11 to 20 years in current department or agency	56	15	10	8	5	1	5	75	14	136
2019	More than 20 years in current department or agency	68	4	11	8	0	0	10	80	8	28
2018	Less than 3 years in current department or agency	54	14	5	8	4	2	13	80	14	116
2018	3 to 10 years in current department or agency	57	11	11	6	5	1	8	75	12	156
2018	11 to 20 years in current department or agency	67	10	8	4	2	1	9	85	6	147
2018	More than 20 years in current department or agency	74	7	3	6	0	0	10	90	6	31

Report a problem on this page

Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Office of the Auditor General of Canada by Question 109. In total, how many years have you been working in your current department or agency?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack