2020 Public Service Employee Survey Results for Office of the Auditor General of Canada by Question 101. Do you work full-time or part-time?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 79 17 2 1 0 0 0 97 1 483
2017 Part-time 74 17 0 0 9 0 0 91 9 11
2014 Full-time 81 17 1 0 0 0 0 99 0 472
2014 Part-time 87 7 0 7 0 0 0 93 7 15

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 56 31 5 6 1 0 0 87 7 484
2017 Part-time 55 36 0 0 9 0 0 91 9 11
2014 Full-time 61 29 3 5 1 0 0 90 6 472
2014 Part-time 59 34 7 0 0 0 0 93 0 15

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 40 41 6 10 3 0 0 81 13 484
2017 Part-time 28 44 8 10 9 0 0 73 19 11
2014 Full-time 34 42 10 10 4 0 0 76 14 472
2014 Part-time 13 47 26 14 0 0 0 60 14 15

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 62 29 6 3 1 0 0 91 4 484
2017 Part-time 38 53 0 0 9 0 0 91 9 11
2014 Full-time 56 35 5 3 0 0 0 91 4 472
2014 Part-time 60 33 7 0 0 0 0 93 0 15

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 43 35 7 9 5 0 0 78 15 484
2017 Part-time 66 26 0 0 9 0 0 91 9 11
2014 Full-time 43 36 9 8 4 0 0 79 12 472
2014 Part-time 48 39 7 0 7 0 0 87 7 15

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 40 44 8 5 3 0 0 84 7 483
2017 Part-time 56 36 0 0 9 0 0 91 9 11
2014 Full-time 34 48 12 4 2 0 0 82 6 472
2014 Part-time 26 67 7 0 0 0 0 93 0 15

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 31 38 16 10 3 0 0 70 14 483
2017 Part-time 56 27 9 0 9 0 0 83 9 11
2014 Full-time 27 37 17 14 4 1 0 65 18 472
2014 Part-time 13 41 33 13 0 0 0 54 13 15

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 35 47 10 6 2 0 0 82 8 483
2017 Part-time 38 36 17 0 9 0 0 75 9 11

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 55 35 5 3 1 0 0 91 4 483
2017 Part-time 49 43 0 0 9 0 0 91 9 11
2014 Full-time 53 38 5 2 1 0 0 91 3 472
2014 Part-time 47 53 0 0 0 0 0 100 0 15

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 37 39 12 9 3 0 0 76 12 481
2017 Part-time 66 26 0 0 9 0 0 91 9 11

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 54 36 6 3 1 0 0 90 4 483
2017 Part-time 46 46 0 0 9 0 0 91 9 11
2014 Full-time 65 27 6 2 1 0 0 92 3 472
2014 Part-time 60 33 7 0 0 0 0 93 0 15

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 41 40 8 8 3 0 0 81 11 483
2017 Part-time 56 18 17 0 9 0 0 74 9 11
2014 Full-time 30 42 14 10 4 0 0 72 14 471
2014 Part-time 28 66 0 0 7 0 0 93 7 15

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 40 38 11 8 3 0 0 78 11 482
2017 Part-time 47 44 0 0 9 0 0 91 9 11
2014 Full-time 37 40 10 9 4 0 0 77 13 472
2014 Part-time 21 53 20 7 0 0 0 74 7 15

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 41 40 10 6 2 0 1 82 8 483
2017 Part-time 38 44 8 0 9 0 0 83 9 11
2014 Full-time 44 39 10 4 3 0 1 84 6 472
2014 Part-time 27 60 13 0 0 0 0 87 0 15

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 43 42 8 5 2 0 0 85 7 482
2017 Part-time 56 36 0 0 9 0 0 91 9 11
2014 Full-time 47 39 8 4 3 0 0 85 6 472
2014 Part-time 60 40 0 0 0 0 0 100 0 15

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 25 39 21 12 3 0 0 64 15 484
2017 Part-time 27 63 0 10 0 0 0 90 10 11
2014 Full-time 25 46 18 7 4 0 0 71 10 472
2014 Part-time 27 33 33 7 0 0 0 60 7 15

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 7 19 38 23 11 0 3 35 26 483
2017 Part-time 0 0 28 72 0 0 0 72 0 11
2014 Full-time 4 17 33 31 12 1 2 44 22 471
2014 Part-time 0 26 54 14 7 0 0 20 26 15

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 4 9 22 33 28 1 4 63 13 483
2017 Part-time 0 0 9 74 17 0 0 91 0 11
2014 Full-time 3 8 23 38 24 1 3 64 12 468
2014 Part-time 0 7 39 41 13 0 0 54 7 15

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 10 21 33 22 12 0 2 35 32 483
2017 Part-time 0 0 50 40 9 0 0 50 0 10
2014 Full-time 10 17 35 24 12 0 2 37 27 471
2014 Part-time 7 33 35 20 7 0 0 26 39 15

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 8 12 39 27 12 0 1 40 20 481
2017 Part-time 0 0 36 56 8 0 0 64 0 11
2014 Full-time 7 13 34 29 16 0 1 45 20 472
2014 Part-time 0 13 40 41 7 0 0 47 13 15

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 17 23 30 17 9 1 3 27 41 483
2017 Part-time 0 19 72 9 0 0 0 9 19 11
2014 Full-time 11 18 33 22 13 1 2 36 30 472
2014 Part-time 7 14 54 20 7 0 0 26 20 15

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 8 17 30 22 16 4 3 41 27 483
2017 Part-time 0 10 54 36 0 0 0 36 10 11
2014 Full-time 3 6 25 37 23 2 3 63 10 470
2014 Part-time 0 0 40 33 27 0 0 60 0 15

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 10 16 40 21 9 2 2 31 27 482
2017 Part-time 0 0 55 37 9 0 0 45 0 11
2014 Full-time 10 17 32 22 15 2 2 39 28 472
2014 Part-time 0 20 60 7 13 0 0 20 20 15
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 28 37 11 11 5 4 4 71 17 483
2017 Part-time 46 19 27 8 0 0 0 64 8 11
2014 Full-time 29 34 15 11 6 3 2 67 18 472
2014 Part-time 26 41 14 20 0 0 0 67 20 15

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 50 34 6 6 3 0 0 85 9 484
2017 Part-time 54 29 9 8 0 0 0 83 8 11
2014 Full-time 46 34 7 10 3 0 0 80 14 472
2014 Part-time 47 33 7 13 0 0 0 80 13 15

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 54 38 3 4 1 0 0 92 5 483
2017 Part-time 74 17 8 0 0 0 0 92 0 11
2014 Full-time 54 36 5 4 1 1 0 90 5 472
2014 Part-time 36 64 0 0 0 0 0 100 0 14
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My Immediate Supervisor

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 42 40 9 7 2 0 0 83 9 483
2017 Part-time 37 46 17 0 0 0 0 83 0 11
2014 Full-time 41 38 11 7 2 0 0 79 9 472
2014 Part-time 27 33 14 13 13 0 0 60 26 15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 47 36 5 8 3 0 0 84 11 484
2017 Part-time 47 53 0 0 0 0 0 100 0 11
2014 Full-time 46 38 7 6 3 0 0 83 9 471
2014 Part-time 46 47 0 7 0 0 0 93 7 15

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 53 29 8 7 3 0 0 83 10 482
2017 Part-time 66 26 8 0 0 0 0 92 0 11
2014 Full-time 46 35 9 7 2 0 1 82 9 472
2014 Part-time 60 33 7 0 0 0 0 93 0 15
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 42 35 9 9 3 2 0 78 13 482
2017 Part-time 63 37 0 0 0 0 0 100 0 11
2014 Full-time 38 42 9 8 2 1 0 81 10 472
2014 Part-time 26 61 13 0 0 0 0 87 0 15

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 31 38 14 12 5 1 0 69 17 484
2017 Part-time 37 44 10 8 0 0 0 82 8 11
2014 Full-time 32 40 12 11 5 0 0 72 15 471
2014 Part-time 0 74 20 7 0 0 0 74 7 15

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 19 34 20 17 7 3 0 54 25 482
2017 Part-time 8 73 0 18 0 0 0 82 18 11
2014 Full-time 19 37 18 17 7 2 0 57 24 471
2014 Part-time 0 48 26 20 7 0 0 48 26 15

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 20 41 15 14 7 2 0 63 22 484
2017 Part-time 17 45 9 29 0 0 0 63 29 11
2014 Full-time 18 43 17 15 5 1 0 62 20 471
2014 Part-time 13 33 20 33 0 0 0 46 33 15
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 32 45 14 6 2 1 0 78 9 483
2017 Part-time 37 52 10 0 0 0 0 90 0 11
2014 Full-time 35 42 12 9 2 0 0 77 11 472
2014 Part-time 7 46 27 20 0 0 0 53 20 15

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 51 35 7 4 1 2 0 88 5 482
2017 Part-time 56 26 8 10 0 0 0 82 10 11
2014 Full-time 53 32 6 5 2 1 1 87 7 472
2014 Part-time 47 53 0 0 0 0 0 100 0 15

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 20 25 16 12 9 14 3 55 25 483
2017 Part-time 18 27 17 19 0 8 10 56 23 11
2014 Full-time 23 28 16 11 11 8 4 57 25 472
2014 Part-time 7 27 20 7 13 27 0 47 27 15

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 37 40 11 8 4 1 0 78 11 481
2017 Part-time 46 37 9 8 0 0 0 83 8 11
2014 Full-time 30 37 13 12 7 1 0 67 20 472
2014 Part-time 13 54 13 20 0 0 0 67 20 15

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 27 32 14 13 11 2 2 60 25 483
2017 Part-time 17 46 8 19 0 0 10 70 21 11
2014 Full-time 13 19 16 19 30 0 2 33 50 471
2014 Part-time 0 20 13 7 46 7 7 24 61 15

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 27 43 17 9 2 2 0 71 12 483
2017 Part-time 46 37 17 0 0 0 0 83 0 11

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 40 42 9 5 1 2 0 84 6 482
2017 Part-time 73 27 0 0 0 0 0 100 0 11
2014 Full-time 49 38 8 3 1 1 0 87 4 471
2014 Part-time 20 53 20 7 0 0 0 73 7 15

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 45 39 10 2 1 2 0 86 4 482
2017 Part-time 54 27 18 0 0 0 0 82 0 11
2014 Full-time 55 33 7 1 1 3 0 91 2 472
2014 Part-time 28 59 14 0 0 0 0 86 0 15

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 56 34 6 3 1 0 0 90 4 481
2017 Part-time 74 26 0 0 0 0 0 100 0 11
2014 Full-time 58 35 3 3 1 0 0 93 4 472
2014 Part-time 48 46 7 0 0 0 0 93 0 15

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 43 35 13 6 4 0 0 78 9 483
2017 Part-time 56 34 10 0 0 0 0 90 0 11
2014 Full-time 47 39 7 5 2 1 0 86 7 472
2014 Part-time 47 46 7 0 0 0 0 93 0 15

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 38 41 10 6 4 0 0 80 10 484
2017 Part-time 64 26 10 0 0 0 0 90 0 11
2014 Full-time 44 39 8 6 3 0 0 83 9 472
2014 Part-time 40 54 7 0 0 0 0 93 0 15

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 39 25 18 9 5 3 1 67 14 484
2017 Part-time 56 27 8 9 0 0 0 83 9 11
2014 Full-time 38 29 17 9 5 3 0 69 14 472
2014 Part-time 47 39 14 0 0 0 0 86 0 15
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2017 Full-time 17 47 35 483
2017 Part-time 19 54 27 11
2014 Full-time 15 54 31 472
2014 Part-time 7 67 27 15

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Full-time 17 14 48 14 0 6 83
2014 Full-time 23 13 28 31 9999 5 70
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 18 17 16 3 2 34 10 62 8 483
2017 Part-time 9 0 0 9 0 61 21 50 50 10
2014 Full-time 17 12 15 7 4 35 11 53 19 472
2014 Part-time 13 13 13 0 0 54 7 67 0 15

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 38 36 11 3 1 10 1 83 4 483
2017 Part-time 37 26 27 0 0 10 0 70 0 11
2014 Full-time 36 31 17 4 2 10 1 74 7 472
2014 Part-time 27 27 13 7 0 27 0 73 9 15
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 20 14 14 1 1 40 11 68 3 484
2017 Part-time 8 0 9 0 0 46 37 49 0 11
2014 Full-time 18 15 14 2 1 39 11 66 6 472
2014 Part-time 7 13 7 0 0 74 0 75 0 15

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 37 35 11 1 0 13 2 85 2 483
2017 Part-time 37 35 8 0 0 20 0 90 0 11
2014 Full-time 38 32 12 2 1 13 2 83 3 472
2014 Part-time 33 14 20 0 0 33 0 71 0 15
Top of page

Stress and Well-Being

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 48 29 14 3 3 1 1 79 7 481
2017 Part-time 27 55 18 0 0 0 0 82 0 11

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 10 21 33 18 17 0 0 31 36 483
2017 Part-time 18 44 27 10 0 0 0 63 10 11

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 15 29 32 16 8 0 0 44 24 481
2017 Part-time 19 52 29 0 0 0 0 71 0 11

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 13 25 27 20 15 0 1 39 35 484
2017 Part-time 17 36 29 18 0 0 0 53 18 11

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 27 29 21 12 10 0 1 57 22 483
2017 Part-time 44 36 0 10 0 0 10 89 11 11

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 26 28 22 15 9 0 0 54 24 482
2017 Part-time 20 43 37 0 0 0 0 63 0 11

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 32 36 20 8 4 0 0 68 12 482
2017 Part-time 46 29 26 0 0 0 0 74 0 11

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 22 39 24 10 5 0 0 61 15 482
2017 Part-time 37 46 17 0 0 0 0 83 0 11

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 30 38 19 9 3 0 0 68 12 481
2017 Part-time 37 37 26 0 0 0 0 74 0 11

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 30 35 21 11 3 1 0 65 14 482
2017 Part-time 29 53 18 0 0 0 0 82 0 11

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 66 21 8 2 1 0 1 89 3 484
2017 Part-time 74 26 0 0 0 0 0 100 0 11

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 83 10 3 2 0 0 2 94 2 483
2017 Part-time 92 8 0 0 0 0 0 100 0 11

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 53 33 9 3 2 0 0 86 4 484
2017 Part-time 63 29 8 0 0 0 0 92 0 11

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 57 27 9 5 2 0 1 85 6 484
2017 Part-time 83 9 8 0 0 0 0 92 0 11

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 54 21 9 2 0 0 14 87 2 483
2017 Part-time 72 18 0 0 0 0 10 100 0 11

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 60 26 8 3 1 0 2 88 4 479
2017 Part-time 83 8 9 0 0 0 0 91 0 11

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 79 11 4 2 1 1 2 92 3 484
2017 Part-time 83 17 0 0 0 0 0 100 0 11

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 52 31 10 5 1 0 1 84 6 483
2017 Part-time 47 44 9 0 0 0 0 91 0 11

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 6 32 42 13 6 0 0 38 20 484
2017 Part-time 27 27 36 10 0 0 0 54 10 11

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 6 20 40 25 8 0 0 34 26 482
2017 Part-time 0 10 36 37 17 0 0 54 10 11

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 13 40 21 15 5 5 0 56 22 481
2017 Part-time 11 50 11 19 9 0 0 61 28 10

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 14 43 18 15 7 2 0 59 23 484
2017 Part-time 8 49 34 8 0 0 0 57 8 11
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 12 88 484
2014 Full-time 11 89 471
2014 Part-time 33 67 15

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 82 18 60
2014 Full-time 75 25 47

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2017 Full-time 41 39 10 8 2 0 0 80 10 49
2014 Full-time 61 25 9 2 2 0 0 86 5 40
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