2020 Public Service Employee Survey Results for Canadian Security Intelligence Service by Question 114. What is your age group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 43 50 4 4 0 0 0 93 4
2020 Age - 25 - 29 years 27 43 8 14 7 0 0 70 21
2020 Age - 30 - 34 years 23 43 8 17 9 1 0 66 26
2020 Age - 35 - 39 years 21 35 7 26 11 0 0 56 37
2020 Age - 40 - 44 years 22 36 8 23 11 0 0 57 35
2020 Age - 45 - 49 years 18 38 6 24 13 0 0 57 37
2020 Age - 50 - 54 years 23 36 11 21 9 0 0 59 30
2020 Age - 55 - 59 years 19 50 4 20 8 0 0 68 28
2020 Age - 60 years and over 54 30 2 9 6 0 0 83 15

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 93 7 0 0 0 0 0 100 0
2020 Age - 25 - 29 years 75 17 4 3 0 1 0 93 3
2020 Age - 30 - 34 years 71 16 4 5 3 1 1 88 8
2020 Age - 35 - 39 years 68 16 8 3 2 1 1 87 5
2020 Age - 40 - 44 years 69 21 6 2 2 0 0 90 4
2020 Age - 45 - 49 years 63 23 6 4 2 1 1 88 6
2020 Age - 50 - 54 years 65 18 8 6 2 1 1 84 8
2020 Age - 55 - 59 years 55 30 8 5 1 1 1 87 6
2020 Age - 60 years and over 80 13 5 0 2 0 0 93 2

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 46 46 4 4 0 0 0 93 4
2020 Age - 25 - 29 years 40 34 9 14 2 0 0 75 16
2020 Age - 30 - 34 years 40 36 9 11 4 0 0 76 15
2020 Age - 35 - 39 years 33 39 9 15 4 0 0 72 19
2020 Age - 40 - 44 years 43 34 4 14 5 0 0 77 19
2020 Age - 45 - 49 years 39 36 7 14 4 0 0 76 17
2020 Age - 50 - 54 years 49 30 6 10 5 0 0 80 14
2020 Age - 55 - 59 years 47 33 8 9 4 0 0 80 12
2020 Age - 60 years and over 59 30 4 5 2 0 0 89 7

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 43 32 7 18 0 0 0 75 18
2020 Age - 25 - 29 years 26 34 14 16 10 0 0 60 26
2020 Age - 30 - 34 years 27 33 16 15 9 0 0 60 24
2020 Age - 35 - 39 years 20 37 13 25 6 0 0 56 31
2020 Age - 40 - 44 years 23 38 14 17 8 0 0 60 25
2020 Age - 45 - 49 years 26 37 12 18 7 0 0 63 25
2020 Age - 50 - 54 years 25 41 14 14 7 0 0 66 20
2020 Age - 55 - 59 years 29 39 13 12 5 0 2 70 17
2020 Age - 60 years and over 56 22 7 9 5 0 0 78 15

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 54 32 4 11 0 0 0 86 11
2020 Age - 25 - 29 years 30 37 14 11 9 0 0 67 20
2020 Age - 30 - 34 years 30 37 16 9 8 0 0 67 17
2020 Age - 35 - 39 years 24 34 15 22 5 0 0 58 27
2020 Age - 40 - 44 years 29 36 13 13 8 0 0 65 22
2020 Age - 45 - 49 years 32 39 10 12 7 0 0 70 19
2020 Age - 50 - 54 years 33 32 17 12 6 0 0 65 18
2020 Age - 55 - 59 years 34 46 7 7 5 0 0 80 13
2020 Age - 60 years and over 55 27 9 5 4 0 0 82 9

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 54 21 14 11 0 0 0 75 11
2020 Age - 25 - 29 years 36 32 12 12 8 0 0 68 20
2020 Age - 30 - 34 years 37 30 15 11 5 1 1 68 17
2020 Age - 35 - 39 years 33 32 10 16 9 0 0 65 24
2020 Age - 40 - 44 years 33 32 9 16 9 0 0 66 26
2020 Age - 45 - 49 years 33 34 9 16 8 0 0 67 24
2020 Age - 50 - 54 years 31 37 13 10 9 0 0 69 19
2020 Age - 55 - 59 years 29 46 9 10 7 0 0 74 17
2020 Age - 60 years and over 51 22 16 9 2 0 0 73 11

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 41 37 4 15 4 0 0 78 19
2020 Age - 25 - 29 years 25 44 10 10 10 1 0 70 20
2020 Age - 30 - 34 years 33 36 13 11 6 1 0 69 18
2020 Age - 35 - 39 years 26 45 11 13 5 0 0 71 17
2020 Age - 40 - 44 years 27 41 15 11 6 0 0 68 17
2020 Age - 45 - 49 years 34 41 10 10 5 0 0 75 15
2020 Age - 50 - 54 years 29 37 12 14 8 0 0 67 22
2020 Age - 55 - 59 years 30 42 12 10 6 0 0 72 16
2020 Age - 60 years and over 52 30 7 6 6 0 0 81 11

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 39 43 0 11 7 0 0 82 18
2020 Age - 25 - 29 years 24 39 17 13 7 0 0 63 20
2020 Age - 30 - 34 years 27 34 15 14 9 1 0 62 23
2020 Age - 35 - 39 years 18 35 17 17 13 0 0 53 30
2020 Age - 40 - 44 years 20 30 17 20 13 0 0 50 32
2020 Age - 45 - 49 years 22 30 16 21 11 0 0 52 32
2020 Age - 50 - 54 years 19 33 17 15 17 0 0 52 32
2020 Age - 55 - 59 years 21 38 20 9 12 0 0 59 21
2020 Age - 60 years and over 31 36 11 13 9 0 0 67 22

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 43 32 11 14 0 0 0 75 14
2020 Age - 25 - 29 years 23 36 18 16 7 0 0 59 23
2020 Age - 30 - 34 years 25 39 13 14 8 0 0 64 22
2020 Age - 35 - 39 years 19 42 14 19 6 0 0 61 25
2020 Age - 40 - 44 years 24 43 17 11 6 0 0 67 17
2020 Age - 45 - 49 years 29 39 13 14 6 0 0 67 20
2020 Age - 50 - 54 years 21 38 16 20 6 0 0 59 26
2020 Age - 55 - 59 years 28 44 10 12 6 0 0 72 17
2020 Age - 60 years and over 44 33 15 5 4 0 0 76 9

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 54 29 7 11 0 0 0 82 11
2020 Age - 25 - 29 years 36 42 9 8 4 0 0 79 13
2020 Age - 30 - 34 years 41 34 12 8 5 0 0 75 13
2020 Age - 35 - 39 years 32 43 14 7 4 0 0 76 10
2020 Age - 40 - 44 years 36 42 8 7 6 0 0 78 13
2020 Age - 45 - 49 years 44 40 9 5 2 0 0 84 7
2020 Age - 50 - 54 years 42 34 12 9 4 0 0 76 13
2020 Age - 55 - 59 years 45 32 15 7 1 0 0 77 8
2020 Age - 60 years and over 63 25 5 4 4 0 0 88 7

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 43 39 4 7 7 0 0 82 14
2020 Age - 25 - 29 years 22 37 21 14 6 0 0 59 20
2020 Age - 30 - 34 years 28 31 18 14 8 1 0 59 22
2020 Age - 35 - 39 years 21 33 21 15 10 0 0 54 25
2020 Age - 40 - 44 years 18 36 16 19 10 0 0 54 30
2020 Age - 45 - 49 years 24 35 12 20 10 0 0 59 29
2020 Age - 50 - 54 years 21 33 17 14 16 0 0 54 29
2020 Age - 55 - 59 years 23 39 13 15 10 0 0 63 25
2020 Age - 60 years and over 38 29 9 13 13 0 0 66 25

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 54 25 14 7 0 0 0 79 7
2020 Age - 25 - 29 years 47 30 10 8 4 0 0 78 12
2020 Age - 30 - 34 years 48 33 11 5 2 1 0 81 8
2020 Age - 35 - 39 years 45 39 8 5 2 0 0 85 7
2020 Age - 40 - 44 years 50 31 10 5 2 0 0 82 8
2020 Age - 45 - 49 years 57 30 7 3 2 0 0 87 6
2020 Age - 50 - 54 years 49 34 10 4 3 0 0 83 7
2020 Age - 55 - 59 years 58 29 7 2 3 0 0 87 6
2020 Age - 60 years and over 84 11 0 4 2 0 0 95 5

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 39 29 14 11 4 0 4 70 15
2020 Age - 25 - 29 years 17 41 22 11 8 0 0 59 19
2020 Age - 30 - 34 years 28 38 14 12 8 1 0 66 20
2020 Age - 35 - 39 years 21 41 16 14 7 0 0 62 21
2020 Age - 40 - 44 years 27 37 12 18 6 0 0 64 24
2020 Age - 45 - 49 years 29 42 10 12 6 0 0 71 19
2020 Age - 50 - 54 years 26 35 14 16 10 0 0 61 25
2020 Age - 55 - 59 years 33 39 10 10 7 0 0 72 18
2020 Age - 60 years and over 29 36 16 7 11 0 0 65 18

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 39 43 0 11 7 0 0 82 18
2020 Age - 25 - 29 years 27 36 16 13 10 0 0 62 22
2020 Age - 30 - 34 years 33 32 14 12 9 0 0 65 21
2020 Age - 35 - 39 years 26 39 17 12 6 0 0 65 18
2020 Age - 40 - 44 years 32 33 14 14 7 0 0 65 21
2020 Age - 45 - 49 years 30 39 14 12 5 0 0 69 17
2020 Age - 50 - 54 years 29 29 21 13 9 0 0 58 22
2020 Age - 55 - 59 years 35 29 20 10 6 0 0 64 17
2020 Age - 60 years and over 30 41 13 4 13 0 0 71 16

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 36 50 7 0 0 7 0 92 0
2020 Age - 25 - 29 years 21 42 21 12 3 1 1 64 15
2020 Age - 30 - 34 years 26 39 15 12 5 2 1 67 17
2020 Age - 35 - 39 years 19 39 18 18 6 1 0 58 24
2020 Age - 40 - 44 years 19 40 17 16 8 0 0 59 24
2020 Age - 45 - 49 years 25 38 16 16 5 0 0 64 21
2020 Age - 50 - 54 years 20 37 20 16 8 0 0 57 24
2020 Age - 55 - 59 years 25 41 16 14 4 0 1 66 18
2020 Age - 60 years and over 38 33 13 9 7 0 0 71 16

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 36 46 14 0 4 0 0 82 4
2020 Age - 25 - 29 years 27 45 12 11 4 1 0 73 15
2020 Age - 30 - 34 years 36 40 15 6 4 0 0 76 9
2020 Age - 35 - 39 years 34 42 14 7 3 0 0 76 10
2020 Age - 40 - 44 years 32 40 16 9 3 0 0 72 12
2020 Age - 45 - 49 years 35 42 10 10 2 0 0 78 12
2020 Age - 50 - 54 years 36 35 15 6 8 0 0 71 14
2020 Age - 55 - 59 years 44 37 11 4 4 0 0 81 8
2020 Age - 60 years and over 59 25 9 2 5 0 0 84 7

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 57 32 4 4 4 0 0 89 7
2020 Age - 25 - 29 years 41 35 16 7 1 0 1 77 8
2020 Age - 30 - 34 years 44 36 11 5 5 0 0 80 9
2020 Age - 35 - 39 years 34 33 16 10 6 0 0 68 16
2020 Age - 40 - 44 years 37 33 17 6 8 0 0 70 13
2020 Age - 45 - 49 years 33 26 24 8 8 0 0 59 16
2020 Age - 50 - 54 years 32 28 17 14 9 0 0 60 23
2020 Age - 55 - 59 years 31 41 10 12 6 0 0 72 18
2020 Age - 60 years and over 39 31 15 11 2 0 2 72 13

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 4 21 29 29 14 4 0 44 26
2020 Age - 25 - 29 years 14 30 24 22 7 1 2 30 46
2020 Age - 30 - 34 years 16 19 32 24 8 0 1 31 36
2020 Age - 35 - 39 years 13 29 32 21 4 0 1 26 42
2020 Age - 40 - 44 years 12 29 31 22 5 0 0 27 42
2020 Age - 45 - 49 years 10 24 37 22 5 0 1 28 34
2020 Age - 50 - 54 years 14 30 37 18 2 1 1 20 43
2020 Age - 55 - 59 years 6 29 39 19 5 0 1 25 36
2020 Age - 60 years and over 13 22 35 15 15 0 2 30 35

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 4 26 11 33 19 7 0 56 32
2020 Age - 25 - 29 years 10 23 27 27 10 3 1 38 35
2020 Age - 30 - 34 years 13 22 22 27 15 0 1 43 35
2020 Age - 35 - 39 years 12 27 27 27 7 0 0 34 39
2020 Age - 40 - 44 years 13 27 29 22 7 1 1 30 40
2020 Age - 45 - 49 years 10 23 31 21 14 0 0 35 33
2020 Age - 50 - 54 years 14 30 26 23 4 2 1 27 46
2020 Age - 55 - 59 years 10 22 33 25 8 1 2 33 33
2020 Age - 60 years and over 19 19 19 13 27 0 2 41 39

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 14 18 29 18 18 4 0 37 33
2020 Age - 25 - 29 years 29 24 25 12 7 1 2 19 55
2020 Age - 30 - 34 years 34 22 27 9 7 1 0 16 56
2020 Age - 35 - 39 years 40 22 24 7 5 0 1 12 63
2020 Age - 40 - 44 years 38 24 23 10 4 0 1 14 63
2020 Age - 45 - 49 years 25 25 29 13 7 0 0 21 50
2020 Age - 50 - 54 years 31 28 22 16 3 1 1 18 59
2020 Age - 55 - 59 years 28 20 29 13 8 2 1 21 49
2020 Age - 60 years and over 29 24 13 15 18 0 2 33 54

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 0 4 21 29 43 4 0 74 4
2020 Age - 25 - 29 years 2 8 26 38 23 2 2 63 10
2020 Age - 30 - 34 years 9 11 25 34 19 1 2 54 20
2020 Age - 35 - 39 years 4 15 28 39 12 0 2 52 20
2020 Age - 40 - 44 years 6 13 36 34 10 0 1 45 19
2020 Age - 45 - 49 years 7 16 28 38 10 1 0 48 23
2020 Age - 50 - 54 years 7 17 39 28 7 0 2 36 24
2020 Age - 55 - 59 years 3 17 38 30 11 1 0 41 20
2020 Age - 60 years and over 11 9 22 35 20 0 4 57 21

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 11 4 32 29 25 0 0 54 14
2020 Age - 25 - 29 years 19 21 27 19 13 1 1 32 40
2020 Age - 30 - 34 years 22 16 26 21 12 2 1 34 40
2020 Age - 35 - 39 years 26 22 25 19 7 0 1 26 48
2020 Age - 40 - 44 years 26 27 26 12 8 0 1 20 54
2020 Age - 45 - 49 years 25 24 28 14 8 0 0 22 50
2020 Age - 50 - 54 years 27 32 25 11 3 1 2 14 61
2020 Age - 55 - 59 years 19 23 33 12 10 0 3 22 44
2020 Age - 60 years and over 18 15 25 16 22 0 4 40 34

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 7 11 29 29 18 7 0 50 19
2020 Age - 25 - 29 years 22 22 23 16 10 4 2 28 48
2020 Age - 30 - 34 years 18 17 26 24 13 2 0 38 35
2020 Age - 35 - 39 years 16 27 26 21 8 0 1 30 44
2020 Age - 40 - 44 years 18 22 27 22 8 0 2 31 41
2020 Age - 45 - 49 years 15 21 29 22 11 0 1 34 37
2020 Age - 50 - 54 years 24 24 25 18 7 0 3 26 48
2020 Age - 55 - 59 years 13 20 34 22 9 1 2 32 33
2020 Age - 60 years and over 19 17 22 15 22 0 6 39 37

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 11 21 25 21 11 11 0 36 36
2020 Age - 25 - 29 years 24 24 30 13 7 1 0 20 49
2020 Age - 30 - 34 years 26 23 28 12 7 3 1 20 51
2020 Age - 35 - 39 years 32 29 23 13 3 0 0 16 61
2020 Age - 40 - 44 years 33 27 22 13 3 0 1 17 61
2020 Age - 45 - 49 years 23 27 26 17 7 1 1 23 50
2020 Age - 50 - 54 years 29 31 21 15 4 1 2 19 60
2020 Age - 55 - 59 years 25 25 27 15 5 2 1 21 52
2020 Age - 60 years and over 15 20 25 22 15 0 4 38 36

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 0 11 18 36 36 0 0 71 11
2020 Age - 25 - 29 years 10 19 24 30 16 1 0 46 29
2020 Age - 30 - 34 years 11 19 32 24 13 1 0 37 30
2020 Age - 35 - 39 years 12 22 30 25 10 0 0 35 34
2020 Age - 40 - 44 years 14 21 30 23 10 0 1 34 35
2020 Age - 45 - 49 years 10 22 37 20 10 0 1 30 33
2020 Age - 50 - 54 years 8 22 34 27 8 0 2 35 30
2020 Age - 55 - 59 years 5 20 32 29 13 1 0 43 25
2020 Age - 60 years and over 7 5 27 27 33 0 0 60 13
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 25 29 18 14 4 7 4 60 20
2020 Age - 25 - 29 years 30 21 16 16 6 10 1 58 24
2020 Age - 30 - 34 years 30 26 12 8 12 9 4 64 22
2020 Age - 35 - 39 years 23 37 15 12 7 5 1 64 20
2020 Age - 40 - 44 years 26 33 13 13 13 1 2 61 26
2020 Age - 45 - 49 years 23 36 19 9 8 2 2 62 18
2020 Age - 50 - 54 years 25 30 18 12 13 2 2 56 25
2020 Age - 55 - 59 years 23 40 13 14 7 2 1 65 22
2020 Age - 60 years and over 27 21 27 13 7 5 0 51 21

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 54 18 14 7 7 0 0 71 14
2020 Age - 25 - 29 years 49 26 11 5 7 2 0 77 12
2020 Age - 30 - 34 years 47 29 10 6 6 1 1 77 13
2020 Age - 35 - 39 years 45 29 13 8 4 0 0 74 12
2020 Age - 40 - 44 years 45 31 9 9 5 0 0 76 15
2020 Age - 45 - 49 years 44 39 6 7 5 0 0 82 12
2020 Age - 50 - 54 years 43 25 10 11 10 0 1 69 21
2020 Age - 55 - 59 years 38 33 10 11 7 0 1 71 18
2020 Age - 60 years and over 56 22 11 4 7 0 0 78 11

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 61 25 4 11 0 0 0 86 11
2020 Age - 25 - 29 years 59 24 6 8 3 0 0 83 11
2020 Age - 30 - 34 years 52 32 6 6 4 0 1 85 9
2020 Age - 35 - 39 years 52 38 6 4 1 0 0 90 4
2020 Age - 40 - 44 years 49 35 5 8 3 0 0 84 11
2020 Age - 45 - 49 years 53 33 10 3 1 0 0 86 4
2020 Age - 50 - 54 years 48 31 9 8 6 0 1 78 13
2020 Age - 55 - 59 years 42 39 9 10 0 0 1 81 10
2020 Age - 60 years and over 52 25 9 13 2 0 0 77 14

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 50 32 7 7 4 0 0 82 11
2020 Age - 25 - 29 years 50 33 9 7 1 1 0 84 7
2020 Age - 30 - 34 years 46 36 9 5 4 1 0 82 8
2020 Age - 35 - 39 years 46 40 7 5 1 0 0 86 6
2020 Age - 40 - 44 years 44 41 10 4 2 0 0 85 6
2020 Age - 45 - 49 years 47 37 8 4 3 1 0 84 7
2020 Age - 50 - 54 years 40 37 8 11 4 1 0 77 15
2020 Age - 55 - 59 years 33 42 15 5 3 1 2 77 8
2020 Age - 60 years and over 43 38 4 11 5 0 0 80 16

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 43 21 11 7 4 7 7 75 13
2020 Age - 25 - 29 years 47 23 10 7 7 2 4 74 15
2020 Age - 30 - 34 years 47 28 9 6 3 4 3 80 10
2020 Age - 35 - 39 years 54 25 10 4 4 2 0 81 8
2020 Age - 40 - 44 years 53 29 8 4 4 1 0 83 8
2020 Age - 45 - 49 years 54 25 9 3 5 2 1 82 9
2020 Age - 50 - 54 years 46 27 13 4 5 4 3 78 9
2020 Age - 55 - 59 years 43 32 17 1 4 2 2 78 5
2020 Age - 60 years and over 40 16 13 11 5 9 5 66 19
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 57 29 7 0 7 0 0 86 7
2020 Age - 25 - 29 years 50 24 14 7 3 0 1 76 10
2020 Age - 30 - 34 years 53 28 10 2 4 1 3 84 6
2020 Age - 35 - 39 years 57 24 10 4 2 1 2 83 7
2020 Age - 40 - 44 years 57 27 8 3 1 0 2 87 5
2020 Age - 45 - 49 years 51 33 11 1 3 0 2 85 4
2020 Age - 50 - 54 years 47 28 16 6 3 1 2 76 9
2020 Age - 55 - 59 years 46 28 16 4 3 0 3 76 7
2020 Age - 60 years and over 50 25 18 5 0 2 0 76 5

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 57 11 11 14 7 0 0 68 21
2020 Age - 25 - 29 years 40 31 11 10 7 1 0 72 17
2020 Age - 30 - 34 years 48 23 12 11 5 0 1 72 17
2020 Age - 35 - 39 years 39 36 8 11 5 0 1 76 16
2020 Age - 40 - 44 years 43 28 14 9 5 0 1 72 14
2020 Age - 45 - 49 years 43 30 13 9 5 0 0 73 14
2020 Age - 50 - 54 years 35 34 13 9 9 0 1 69 18
2020 Age - 55 - 59 years 41 31 12 6 8 2 0 74 14
2020 Age - 60 years and over 39 30 18 5 7 0 0 70 13

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 64 7 7 4 11 7 0 77 15
2020 Age - 25 - 29 years 55 23 6 5 7 3 0 81 13
2020 Age - 30 - 34 years 57 19 13 4 6 1 0 77 10
2020 Age - 35 - 39 years 54 22 11 5 5 2 0 78 11
2020 Age - 40 - 44 years 50 24 12 7 5 1 1 76 12
2020 Age - 45 - 49 years 48 25 15 7 4 1 0 74 11
2020 Age - 50 - 54 years 41 22 18 7 10 2 2 64 17
2020 Age - 55 - 59 years 45 21 18 6 5 3 2 70 11
2020 Age - 60 years and over 52 9 20 5 5 2 7 67 12

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 52 26 7 11 4 0 0 78 15
2020 Age - 25 - 29 years 49 30 8 8 5 0 0 79 13
2020 Age - 30 - 34 years 49 25 12 8 5 0 1 74 14
2020 Age - 35 - 39 years 45 33 9 8 5 0 0 79 13
2020 Age - 40 - 44 years 42 33 11 8 5 0 1 75 13
2020 Age - 45 - 49 years 43 31 11 10 4 0 0 75 14
2020 Age - 50 - 54 years 38 36 11 9 7 1 0 73 16
2020 Age - 55 - 59 years 49 23 9 10 6 2 1 73 17
2020 Age - 60 years and over 49 24 15 9 4 0 0 73 13

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 24 years and under 39 61
2020 Age - 25 - 29 years 35 65
2020 Age - 30 - 34 years 38 62
2020 Age - 35 - 39 years 58 42
2020 Age - 40 - 44 years 56 44
2020 Age - 45 - 49 years 44 56
2020 Age - 50 - 54 years 38 63
2020 Age - 55 - 59 years 36 64
2020 Age - 60 years and over 36 64

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 61 14 4 0 4 7 11 91 4
2020 Age - 25 - 29 years 41 25 8 7 2 3 13 80 11
2020 Age - 30 - 34 years 49 19 7 5 4 2 15 82 10
2020 Age - 35 - 39 years 55 21 8 6 2 1 7 83 8
2020 Age - 40 - 44 years 58 23 6 6 1 0 7 87 7
2020 Age - 45 - 49 years 58 20 8 4 2 2 7 85 7
2020 Age - 50 - 54 years 58 19 8 6 4 1 5 81 11
2020 Age - 55 - 59 years 57 19 12 4 3 1 5 80 7
2020 Age - 60 years and over 59 20 7 0 7 2 5 85 8

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 64 18 4 7 7 0 0 82 14
2020 Age - 25 - 29 years 45 27 12 7 7 1 1 73 14
2020 Age - 30 - 34 years 50 24 12 6 8 0 1 75 14
2020 Age - 35 - 39 years 47 29 10 8 5 0 1 77 13
2020 Age - 40 - 44 years 44 32 8 9 6 0 0 76 15
2020 Age - 45 - 49 years 47 30 13 5 5 0 0 77 10
2020 Age - 50 - 54 years 43 29 13 9 6 0 1 72 15
2020 Age - 55 - 59 years 49 28 11 8 4 0 0 77 12
2020 Age - 60 years and over 57 16 13 7 5 0 2 75 13
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 50 32 11 4 4 0 0 82 7
2020 Age - 25 - 29 years 22 28 15 17 11 7 0 54 30
2020 Age - 30 - 34 years 22 28 16 16 11 7 0 54 28
2020 Age - 35 - 39 years 15 30 20 15 14 6 0 48 31
2020 Age - 40 - 44 years 16 32 16 20 13 3 0 50 34
2020 Age - 45 - 49 years 24 24 19 19 12 3 0 49 32
2020 Age - 50 - 54 years 17 27 20 21 14 2 0 45 35
2020 Age - 55 - 59 years 23 27 22 14 10 4 0 52 25
2020 Age - 60 years and over 27 25 27 5 9 7 0 56 15

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 50 25 14 4 7 0 0 75 11
2020 Age - 25 - 29 years 14 23 16 25 19 3 0 38 45
2020 Age - 30 - 34 years 15 29 16 19 20 1 0 45 39
2020 Age - 35 - 39 years 9 28 17 21 24 1 0 37 45
2020 Age - 40 - 44 years 12 26 15 21 26 0 0 38 47
2020 Age - 45 - 49 years 20 22 14 22 20 1 0 43 43
2020 Age - 50 - 54 years 14 26 18 18 24 1 0 40 42
2020 Age - 55 - 59 years 16 28 19 22 13 2 0 45 36
2020 Age - 60 years and over 25 30 21 14 7 2 0 56 22

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 36 29 18 14 4 0 0 64 18
2020 Age - 25 - 29 years 8 19 20 21 30 1 0 27 53
2020 Age - 30 - 34 years 8 23 16 25 26 2 0 32 51
2020 Age - 35 - 39 years 6 16 21 25 29 3 0 23 56
2020 Age - 40 - 44 years 8 21 16 24 30 1 0 29 54
2020 Age - 45 - 49 years 12 22 16 25 23 1 0 34 49
2020 Age - 50 - 54 years 8 21 24 23 24 1 0 29 47
2020 Age - 55 - 59 years 13 19 22 24 16 6 0 33 43
2020 Age - 60 years and over 23 27 23 16 11 0 0 50 27

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 29 25 7 25 14 0 0 54 39
2020 Age - 25 - 29 years 8 19 13 31 28 1 0 27 60
2020 Age - 30 - 34 years 11 24 16 23 25 1 0 36 48
2020 Age - 35 - 39 years 7 21 18 30 23 0 0 28 53
2020 Age - 40 - 44 years 7 28 17 26 21 0 0 35 48
2020 Age - 45 - 49 years 14 26 17 23 18 1 0 41 42
2020 Age - 50 - 54 years 13 22 23 21 22 0 0 35 42
2020 Age - 55 - 59 years 16 22 23 18 18 3 0 40 37
2020 Age - 60 years and over 24 35 25 9 7 0 0 58 16

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 43 32 14 4 0 7 0 81 4
2020 Age - 25 - 29 years 41 28 19 1 3 5 3 75 5
2020 Age - 30 - 34 years 39 33 16 8 4 1 0 73 11
2020 Age - 35 - 39 years 38 32 18 6 2 3 1 73 9
2020 Age - 40 - 44 years 37 32 15 8 2 4 1 73 11
2020 Age - 45 - 49 years 41 27 19 6 2 3 3 71 8
2020 Age - 50 - 54 years 40 26 18 7 6 3 2 69 13
2020 Age - 55 - 59 years 39 29 18 7 1 4 2 73 8
2020 Age - 60 years and over 43 25 9 4 0 16 4 84 4
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 50 32 11 7 0 0 0 82 7
2020 Age - 25 - 29 years 23 43 14 13 7 0 0 66 20
2020 Age - 30 - 34 years 23 41 16 14 5 0 1 64 19
2020 Age - 35 - 39 years 15 45 17 12 10 0 0 61 22
2020 Age - 40 - 44 years 24 38 16 11 10 0 0 62 22
2020 Age - 45 - 49 years 25 37 18 10 9 0 0 62 19
2020 Age - 50 - 54 years 19 40 18 15 9 0 0 59 23
2020 Age - 55 - 59 years 26 42 15 13 4 0 0 68 17
2020 Age - 60 years and over 34 38 21 4 4 0 0 71 7

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 21 32 14 11 18 4 0 56 30
2020 Age - 25 - 29 years 7 19 15 38 21 1 0 25 60
2020 Age - 30 - 34 years 8 21 18 29 22 1 0 30 52
2020 Age - 35 - 39 years 4 17 18 36 25 1 0 21 61
2020 Age - 40 - 44 years 5 20 16 32 26 1 0 25 58
2020 Age - 45 - 49 years 7 27 18 24 24 1 0 33 48
2020 Age - 50 - 54 years 6 19 19 30 25 1 0 25 55
2020 Age - 55 - 59 years 8 22 23 28 17 2 0 30 46
2020 Age - 60 years and over 16 39 13 16 13 4 0 57 30

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 29 32 11 11 4 7 7 71 17
2020 Age - 25 - 29 years 21 37 18 10 13 1 0 58 23
2020 Age - 30 - 34 years 23 35 17 10 10 5 1 61 21
2020 Age - 35 - 39 years 17 46 13 15 7 2 1 64 22
2020 Age - 40 - 44 years 24 38 18 13 5 1 0 63 19
2020 Age - 45 - 49 years 28 42 13 9 7 1 1 71 16
2020 Age - 50 - 54 years 25 32 20 15 7 3 0 58 22
2020 Age - 55 - 59 years 35 37 17 4 5 2 1 74 9
2020 Age - 60 years and over 43 29 14 2 5 2 5 77 8

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 43 32 18 7 0 0 0 75 7
2020 Age - 25 - 29 years 20 38 20 13 8 1 0 59 21
2020 Age - 30 - 34 years 26 37 22 8 6 1 0 64 14
2020 Age - 35 - 39 years 17 40 23 12 7 1 0 58 19
2020 Age - 40 - 44 years 19 41 21 13 6 0 0 60 19
2020 Age - 45 - 49 years 26 37 15 15 5 1 0 64 20
2020 Age - 50 - 54 years 21 34 23 17 5 1 0 56 22
2020 Age - 55 - 59 years 27 39 20 10 5 0 0 66 15
2020 Age - 60 years and over 38 30 23 4 5 0 0 68 9

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 29 25 11 11 14 7 4 60 28
2020 Age - 25 - 29 years 17 22 15 16 20 10 0 44 40
2020 Age - 30 - 34 years 15 22 16 19 18 8 1 42 40
2020 Age - 35 - 39 years 9 20 16 27 20 7 0 31 51
2020 Age - 40 - 44 years 13 27 13 25 18 5 0 41 45
2020 Age - 45 - 49 years 17 21 16 20 20 6 1 41 43
2020 Age - 50 - 54 years 15 25 21 17 18 5 1 42 37
2020 Age - 55 - 59 years 26 24 16 19 11 3 1 52 31
2020 Age - 60 years and over 31 25 16 11 13 2 2 58 25

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 36 36 4 7 14 4 0 74 22
2020 Age - 25 - 29 years 10 25 19 21 24 1 0 35 46
2020 Age - 30 - 34 years 19 25 10 25 21 1 0 44 46
2020 Age - 35 - 39 years 10 23 18 24 23 2 0 33 48
2020 Age - 40 - 44 years 11 20 18 26 23 2 0 32 50
2020 Age - 45 - 49 years 13 20 19 26 22 0 0 33 48
2020 Age - 50 - 54 years 9 22 26 20 22 1 0 31 42
2020 Age - 55 - 59 years 14 26 19 24 16 1 0 40 41
2020 Age - 60 years and over 13 38 21 11 16 0 2 51 27

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 29 36 7 7 14 7 0 69 23
2020 Age - 25 - 29 years 13 23 17 19 25 1 1 37 45
2020 Age - 30 - 34 years 17 27 11 23 20 2 0 46 44
2020 Age - 35 - 39 years 11 26 20 23 19 1 0 37 43
2020 Age - 40 - 44 years 11 24 15 25 24 1 1 36 49
2020 Age - 45 - 49 years 15 25 12 20 27 0 0 40 48
2020 Age - 50 - 54 years 9 20 16 25 30 1 1 29 55
2020 Age - 55 - 59 years 10 19 19 22 26 1 2 30 50
2020 Age - 60 years and over 11 23 13 11 32 0 11 38 48

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 57 32 0 4 0 0 7 96 4
2020 Age - 25 - 29 years 61 19 8 2 3 0 6 86 6
2020 Age - 30 - 34 years 53 16 16 7 5 1 2 71 12
2020 Age - 35 - 39 years 40 24 17 8 7 1 3 67 15
2020 Age - 40 - 44 years 37 25 18 7 9 0 4 65 17
2020 Age - 45 - 49 years 47 25 16 4 5 0 2 74 10
2020 Age - 50 - 54 years 54 24 12 5 2 0 4 81 7
2020 Age - 55 - 59 years 64 16 9 4 2 1 5 85 6
2020 Age - 60 years and over 70 9 9 2 0 0 11 88 2

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 70 15 4 4 0 4 4 92 4
2020 Age - 25 - 29 years 39 19 19 10 9 0 4 60 19
2020 Age - 30 - 34 years 39 24 16 12 6 1 2 64 19
2020 Age - 35 - 39 years 35 26 20 8 6 2 3 65 14
2020 Age - 40 - 44 years 37 29 19 5 6 1 3 69 11
2020 Age - 45 - 49 years 43 23 17 9 5 0 3 68 14
2020 Age - 50 - 54 years 41 24 21 9 2 0 5 67 12
2020 Age - 55 - 59 years 47 22 16 4 3 3 5 75 8
2020 Age - 60 years and over 64 9 7 9 0 2 9 82 10

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 71 11 7 0 0 0 11 92 0
2020 Age - 25 - 29 years 75 10 5 2 1 3 4 90 4
2020 Age - 30 - 34 years 73 9 5 2 2 4 5 90 4
2020 Age - 35 - 39 years 70 11 6 4 1 3 5 88 6
2020 Age - 40 - 44 years 65 15 9 4 1 3 4 85 5
2020 Age - 45 - 49 years 68 14 6 4 3 3 4 87 7
2020 Age - 50 - 54 years 66 10 9 3 6 4 4 82 9
2020 Age - 55 - 59 years 60 15 8 6 5 2 5 80 12
2020 Age - 60 years and over 69 0 4 2 11 5 9 81 15

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 82 4 0 4 0 4 7 96 4
2020 Age - 25 - 29 years 75 6 5 2 3 1 7 89 6
2020 Age - 30 - 34 years 74 4 5 4 4 2 8 86 8
2020 Age - 35 - 39 years 71 10 5 1 2 2 10 91 3
2020 Age - 40 - 44 years 72 9 4 1 2 2 10 92 4
2020 Age - 45 - 49 years 71 10 3 2 3 1 9 90 6
2020 Age - 50 - 54 years 72 10 7 2 2 1 7 89 4
2020 Age - 55 - 59 years 67 18 2 2 3 2 6 92 5
2020 Age - 60 years and over 75 2 2 4 0 5 13 93 4

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 25 46 7 11 7 4 0 74 19
2020 Age - 25 - 29 years 13 41 16 18 7 6 0 57 26
2020 Age - 30 - 34 years 19 37 18 15 8 3 0 58 23
2020 Age - 35 - 39 years 11 43 22 16 5 4 0 56 22
2020 Age - 40 - 44 years 16 40 24 15 4 2 0 57 19
2020 Age - 45 - 49 years 22 33 21 17 3 3 0 57 22
2020 Age - 50 - 54 years 15 41 21 17 7 1 0 56 23
2020 Age - 55 - 59 years 19 39 24 15 2 1 0 59 17
2020 Age - 60 years and over 14 43 25 7 9 2 0 58 16

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 46 29 11 11 4 0 0 75 14
2020 Age - 25 - 29 years 20 43 16 13 7 1 0 63 21
2020 Age - 30 - 34 years 25 41 12 15 5 2 0 67 20
2020 Age - 35 - 39 years 15 48 18 14 4 0 0 63 18
2020 Age - 40 - 44 years 22 39 20 14 5 0 0 61 19
2020 Age - 45 - 49 years 21 40 21 13 4 0 0 62 17
2020 Age - 50 - 54 years 21 37 20 15 7 1 1 58 22
2020 Age - 55 - 59 years 27 38 18 10 6 1 0 65 17
2020 Age - 60 years and over 35 35 15 9 7 0 0 69 16

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 36 32 14 7 0 11 0 76 8
2020 Age - 25 - 29 years 20 45 17 6 9 3 0 67 15
2020 Age - 30 - 34 years 27 38 22 6 3 4 1 68 9
2020 Age - 35 - 39 years 27 40 16 9 5 4 0 69 14
2020 Age - 40 - 44 years 33 39 15 8 2 2 0 74 10
2020 Age - 45 - 49 years 31 38 14 8 5 3 0 71 14
2020 Age - 50 - 54 years 28 37 21 8 4 1 1 66 12
2020 Age - 55 - 59 years 32 40 11 10 4 3 0 74 15
2020 Age - 60 years and over 39 33 13 7 6 2 0 74 13

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 29 29 21 7 4 11 0 64 12
2020 Age - 25 - 29 years 20 32 19 10 10 9 0 57 22
2020 Age - 30 - 34 years 24 32 19 11 4 10 1 63 16
2020 Age - 35 - 39 years 26 34 19 9 5 7 0 64 15
2020 Age - 40 - 44 years 30 37 19 8 3 3 0 70 11
2020 Age - 45 - 49 years 30 38 17 5 5 4 1 72 10
2020 Age - 50 - 54 years 27 37 24 8 3 3 1 65 10
2020 Age - 55 - 59 years 35 40 16 3 2 4 0 77 6
2020 Age - 60 years and over 42 27 11 5 5 9 0 76 12

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 39 32 11 14 4 0 0 71 18
2020 Age - 25 - 29 years 31 40 10 6 9 3 1 74 16
2020 Age - 30 - 34 years 36 32 12 8 5 5 2 73 14
2020 Age - 35 - 39 years 29 41 12 9 7 2 0 71 16
2020 Age - 40 - 44 years 38 35 10 10 4 2 1 75 15
2020 Age - 45 - 49 years 41 34 10 5 7 2 0 77 12
2020 Age - 50 - 54 years 39 29 15 9 5 2 3 71 14
2020 Age - 55 - 59 years 40 39 10 8 2 0 1 79 10
2020 Age - 60 years and over 43 23 16 5 4 5 4 73 10

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 61 29 7 4 0 0 0 89 4
2020 Age - 25 - 29 years 39 38 13 6 4 0 0 77 10
2020 Age - 30 - 34 years 42 35 11 8 4 0 0 77 12
2020 Age - 35 - 39 years 35 39 13 11 2 0 0 74 13
2020 Age - 40 - 44 years 33 41 15 7 4 0 0 74 11
2020 Age - 45 - 49 years 37 39 11 10 3 0 0 76 12
2020 Age - 50 - 54 years 39 32 12 10 8 0 0 71 18
2020 Age - 55 - 59 years 41 37 10 6 5 0 0 79 11
2020 Age - 60 years and over 55 21 11 7 5 0 0 77 13

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 46 29 7 11 7 0 0 75 18
2020 Age - 25 - 29 years 17 33 16 16 19 0 0 50 35
2020 Age - 30 - 34 years 23 30 20 18 9 0 0 53 27
2020 Age - 35 - 39 years 19 24 22 22 13 0 0 43 35
2020 Age - 40 - 44 years 16 28 21 19 16 0 0 44 35
2020 Age - 45 - 49 years 22 27 20 20 11 0 0 50 31
2020 Age - 50 - 54 years 21 24 22 18 16 0 0 44 34
2020 Age - 55 - 59 years 21 24 24 22 8 1 0 46 30
2020 Age - 60 years and over 45 25 7 13 9 2 0 71 22

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 43 29 7 18 4 0 0 71 21
2020 Age - 25 - 29 years 19 33 15 20 13 0 0 51 34
2020 Age - 30 - 34 years 21 34 15 21 9 1 0 55 30
2020 Age - 35 - 39 years 18 29 21 20 12 0 0 47 32
2020 Age - 40 - 44 years 13 35 19 18 15 0 0 48 33
2020 Age - 45 - 49 years 21 30 17 19 12 0 0 52 31
2020 Age - 50 - 54 years 20 29 20 18 14 0 0 49 32
2020 Age - 55 - 59 years 24 30 20 17 9 0 0 54 26
2020 Age - 60 years and over 41 20 18 16 5 0 0 61 21

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 46 11 21 14 7 0 0 57 21
2020 Age - 25 - 29 years 22 16 21 21 17 4 0 39 39
2020 Age - 30 - 34 years 18 24 23 20 13 1 1 42 34
2020 Age - 35 - 39 years 17 22 23 20 15 3 0 40 36
2020 Age - 40 - 44 years 19 19 19 22 15 5 0 40 39
2020 Age - 45 - 49 years 27 20 20 16 14 3 0 49 30
2020 Age - 50 - 54 years 26 18 17 22 16 1 1 45 38
2020 Age - 55 - 59 years 28 26 16 20 10 1 0 54 30
2020 Age - 60 years and over 52 18 9 9 9 4 0 72 19
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Age - 24 years and under 46 21 32
2020 Age - 25 - 29 years 47 19 33
2020 Age - 30 - 34 years 32 23 44
2020 Age - 35 - 39 years 40 26 34
2020 Age - 40 - 44 years 37 25 38
2020 Age - 45 - 49 years 31 32 38
2020 Age - 50 - 54 years 40 27 34
2020 Age - 55 - 59 years 38 32 30
2020 Age - 60 years and over 48 30 21

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Age - 24 years and under 0 69 15 0 15 0
2020 Age - 25 - 29 years 0 47 36 13 0 5
2020 Age - 30 - 34 years 0 38 49 7 0 5
2020 Age - 35 - 39 years 0 49 37 9 0 5
2020 Age - 40 - 44 years 0 36 45 10 0 9
2020 Age - 45 - 49 years 0 49 40 9 0 3
2020 Age - 50 - 54 years 22 27 38 10 0 4
2020 Age - 55 - 59 years 55 12 14 16 0 2
2020 Age - 60 years and over 74 7 7 4 0 7
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 11 89
2020 Age - 30 - 34 years 9 91
2020 Age - 35 - 39 years 11 89
2020 Age - 40 - 44 years 17 83
2020 Age - 45 - 49 years 13 87
2020 Age - 50 - 54 years 15 85
2020 Age - 55 - 59 years 11 89

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 53 47
2020 Age - 30 - 34 years 69 31
2020 Age - 35 - 39 years 44 56
2020 Age - 40 - 44 years 43 57
2020 Age - 45 - 49 years 47 53
2020 Age - 50 - 54 years 48 52

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 67 33
2020 Age - 30 - 34 years 69 31
2020 Age - 35 - 39 years 64 36
2020 Age - 40 - 44 years 65 35
2020 Age - 45 - 49 years 83 17
2020 Age - 50 - 54 years 55 45

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 0 100
2020 Age - 30 - 34 years 0 100
2020 Age - 35 - 39 years 0 100
2020 Age - 50 - 54 years 28 72

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 0 100
2020 Age - 30 - 34 years 0 100
2020 Age - 35 - 39 years 0 100
2020 Age - 45 - 49 years 0 100
2020 Age - 50 - 54 years 0 100
2020 Age - 55 - 59 years 0 100

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 0 100
2020 Age - 30 - 34 years 0 100
2020 Age - 35 - 39 years 0 100
2020 Age - 40 - 44 years 0 100
2020 Age - 50 - 54 years 0 100
2020 Age - 55 - 59 years 0 100

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 0 100
2020 Age - 35 - 39 years 0 100
2020 Age - 55 - 59 years 0 100

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 0 100
2020 Age - 30 - 34 years 0 100
2020 Age - 35 - 39 years 0 100
2020 Age - 45 - 49 years 0 100
2020 Age - 55 - 59 years 0 100

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 47 53
2020 Age - 30 - 34 years 50 50
2020 Age - 35 - 39 years 32 68
2020 Age - 40 - 44 years 47 53
2020 Age - 45 - 49 years 43 57
2020 Age - 50 - 54 years 41 59
2020 Age - 55 - 59 years 36 64

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 60 40
2020 Age - 30 - 34 years 38 63
2020 Age - 35 - 39 years 36 64
2020 Age - 40 - 44 years 43 57
2020 Age - 45 - 49 years 47 53
2020 Age - 50 - 54 years 31 69
2020 Age - 55 - 59 years 50 50

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 30 - 34 years 56 44
2020 Age - 35 - 39 years 48 52
2020 Age - 40 - 44 years 53 47
2020 Age - 45 - 49 years 60 40
2020 Age - 50 - 54 years 66 34
2020 Age - 55 - 59 years 57 43

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 47 53
2020 Age - 30 - 34 years 50 50
2020 Age - 35 - 39 years 48 52
2020 Age - 40 - 44 years 31 69
2020 Age - 45 - 49 years 30 70
2020 Age - 50 - 54 years 59 41

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 47 53
2020 Age - 30 - 34 years 38 63
2020 Age - 35 - 39 years 36 64
2020 Age - 40 - 44 years 35 65
2020 Age - 45 - 49 years 40 60
2020 Age - 50 - 54 years 38 62
2020 Age - 55 - 59 years 50 50

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 67 33
2020 Age - 30 - 34 years 63 38
2020 Age - 35 - 39 years 40 60
2020 Age - 40 - 44 years 51 49
2020 Age - 45 - 49 years 37 63
2020 Age - 50 - 54 years 59 41
2020 Age - 55 - 59 years 43 57

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 33 67
2020 Age - 35 - 39 years 28 72
2020 Age - 40 - 44 years 39 61
2020 Age - 45 - 49 years 30 70
2020 Age - 50 - 54 years 41 59
2020 Age - 55 - 59 years 50 50

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 0 100
2020 Age - 30 - 34 years 0 100
2020 Age - 40 - 44 years 0 100
2020 Age - 45 - 49 years 0 100
2020 Age - 55 - 59 years 0 100

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 50 - 54 years 0 100
2020 Age - 55 - 59 years 0 100

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 40 - 44 years 14 86

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 67 33
2020 Age - 30 - 34 years 44 56
2020 Age - 35 - 39 years 52 48
2020 Age - 40 - 44 years 53 47
2020 Age - 45 - 49 years 57 43
2020 Age - 50 - 54 years 48 52
2020 Age - 55 - 59 years 36 64

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 35 - 39 years 20 80
2020 Age - 40 - 44 years 22 78
2020 Age - 45 - 49 years 20 80
2020 Age - 50 - 54 years 38 62

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 30 - 34 years 0 100
2020 Age - 40 - 44 years 16 84
2020 Age - 45 - 49 years 27 73
2020 Age - 55 - 59 years 0 100

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 53 47
2020 Age - 30 - 34 years 44 56
2020 Age - 35 - 39 years 56 44
2020 Age - 40 - 44 years 59 41
2020 Age - 45 - 49 years 73 27
2020 Age - 50 - 54 years 72 28

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 30 - 34 years 31 69
2020 Age - 35 - 39 years 24 76
2020 Age - 40 - 44 years 37 63
2020 Age - 45 - 49 years 53 47
2020 Age - 50 - 54 years 41 59

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 33 67
2020 Age - 40 - 44 years 20 80
2020 Age - 50 - 54 years 24 76

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 30 - 34 years 0 100
2020 Age - 35 - 39 years 0 100
2020 Age - 40 - 44 years 10 90

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 40 - 44 years 22 78
2020 Age - 45 - 49 years 23 77
2020 Age - 55 - 59 years 36 64

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 40 - 44 years 12 88

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 35 - 39 years 20 80
2020 Age - 40 - 44 years 18 82
2020 Age - 50 - 54 years 17 83

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 40 - 44 years 10 90

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 30 - 34 years 31 69
2020 Age - 40 - 44 years 27 73
2020 Age - 45 - 49 years 20 80
2020 Age - 50 - 54 years 28 72

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 40 - 44 years 16 84

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 40 - 44 years 21 79

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 40 - 44 years 12 88

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 40 - 44 years 14 86

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 40 - 44 years 14 86

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 40 - 44 years 16 84

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 40 - 44 years 19 81

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 40 - 44 years 30 70

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 40 - 44 years 44 56

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 40 - 44 years 0 100

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 40 - 44 years 49 51

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 40 - 44 years 0 100

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 40 - 44 years 16 84

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 11 11 11 4 4 43 18 55 18
2020 Age - 25 - 29 years 10 15 8 11 15 36 5 43 44
2020 Age - 30 - 34 years 7 16 17 11 13 27 8 35 38
2020 Age - 35 - 39 years 10 13 21 14 12 27 3 33 37
2020 Age - 40 - 44 years 10 18 21 17 15 15 3 34 40
2020 Age - 45 - 49 years 10 18 25 14 10 21 3 36 31
2020 Age - 50 - 54 years 12 17 23 15 11 20 4 37 33
2020 Age - 55 - 59 years 16 24 25 11 8 13 3 48 22
2020 Age - 60 years and over 25 18 18 5 7 22 4 59 17

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 32 32 4 7 7 14 4 78 17
2020 Age - 25 - 29 years 21 28 19 9 13 10 0 55 25
2020 Age - 30 - 34 years 18 29 23 11 10 8 1 52 23
2020 Age - 35 - 39 years 18 31 20 14 8 8 0 54 25
2020 Age - 40 - 44 years 21 34 18 14 12 2 0 56 26
2020 Age - 45 - 49 years 21 36 22 10 5 5 0 60 16
2020 Age - 50 - 54 years 25 29 21 13 8 6 0 57 22
2020 Age - 55 - 59 years 27 44 14 12 3 0 0 71 15
2020 Age - 60 years and over 34 27 21 9 4 5 0 64 13
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 12 88
2020 Age - 30 - 34 years 9 91
2020 Age - 35 - 39 years 8 92
2020 Age - 40 - 44 years 8 92
2020 Age - 45 - 49 years 6 94
2020 Age - 50 - 54 years 9 91
2020 Age - 55 - 59 years 11 89

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 38 63
2020 Age - 30 - 34 years 31 69
2020 Age - 35 - 39 years 33 67
2020 Age - 40 - 44 years 21 79
2020 Age - 45 - 49 years 40 60
2020 Age - 50 - 54 years 41 59

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 0 100
2020 Age - 30 - 34 years 0 100
2020 Age - 35 - 39 years 0 100
2020 Age - 45 - 49 years 0 100

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 0 100
2020 Age - 30 - 34 years 0 100
2020 Age - 35 - 39 years 0 100
2020 Age - 40 - 44 years 0 100
2020 Age - 45 - 49 years 0 100
2020 Age - 50 - 54 years 0 100
2020 Age - 55 - 59 years 0 100

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 0 100
2020 Age - 35 - 39 years 0 100
2020 Age - 45 - 49 years 0 100
2020 Age - 50 - 54 years 0 100

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 0 100
2020 Age - 30 - 34 years 0 100
2020 Age - 35 - 39 years 0 100
2020 Age - 40 - 44 years 0 100
2020 Age - 50 - 54 years 0 100

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 40 - 44 years 21 79
2020 Age - 45 - 49 years 60 40
2020 Age - 50 - 54 years 29 71

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 31 69
2020 Age - 45 - 49 years 47 53
2020 Age - 50 - 54 years 35 65

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 45 - 49 years 47 53
2020 Age - 50 - 54 years 35 65

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 40 - 44 years 0 100

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 35 - 39 years 0 100
2020 Age - 45 - 49 years 0 100
2020 Age - 50 - 54 years 41 59

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 30 - 34 years 31 69

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 30 - 34 years 0 100
2020 Age - 35 - 39 years 0 100
2020 Age - 40 - 44 years 0 100
2020 Age - 45 - 49 years 0 100
2020 Age - 50 - 54 years 0 100
2020 Age - 55 - 59 years 0 100

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 0 100
2020 Age - 30 - 34 years 0 100
2020 Age - 35 - 39 years 0 100
2020 Age - 40 - 44 years 0 100
2020 Age - 50 - 54 years 0 100
2020 Age - 55 - 59 years 0 100

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 0 100
2020 Age - 50 - 54 years 0 100
2020 Age - 55 - 59 years 0 100

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 30 - 34 years 38 63
2020 Age - 35 - 39 years 39 61
2020 Age - 40 - 44 years 58 42

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 0 100
2020 Age - 30 - 34 years 0 100
2020 Age - 35 - 39 years 0 100
2020 Age - 40 - 44 years 0 100
2020 Age - 45 - 49 years 0 100
2020 Age - 55 - 59 years 0 100

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 50 - 54 years 0 100

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 0 100
2020 Age - 30 - 34 years 0 100
2020 Age - 40 - 44 years 0 100
2020 Age - 45 - 49 years 0 100
2020 Age - 50 - 54 years 0 100
2020 Age - 55 - 59 years 0 100

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 44 56
2020 Age - 35 - 39 years 28 72
2020 Age - 40 - 44 years 38 63
2020 Age - 45 - 49 years 53 47
2020 Age - 50 - 54 years 47 53

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 0 100
2020 Age - 50 - 54 years 29 71

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 45 - 49 years 0 100
2020 Age - 50 - 54 years 0 100
2020 Age - 55 - 59 years 0 100

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 30 - 34 years 0 100
2020 Age - 35 - 39 years 0 100
2020 Age - 40 - 44 years 0 100
2020 Age - 55 - 59 years 0 100

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 30 - 34 years 0 100
2020 Age - 55 - 59 years 0 100

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 44 56
2020 Age - 30 - 34 years 63 38
2020 Age - 35 - 39 years 44 56
2020 Age - 40 - 44 years 54 46
2020 Age - 45 - 49 years 40 60
2020 Age - 50 - 54 years 41 59

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 30 - 34 years 0 100
2020 Age - 35 - 39 years 0 100
2020 Age - 55 - 59 years 0 100

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 35 - 39 years 29 71
2020 Age - 40 - 44 years 25 75

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 30 - 34 years 0 100
2020 Age - 40 - 44 years 0 100
2020 Age - 55 - 59 years 0 100

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 35 - 39 years 0 100
2020 Age - 40 - 44 years 0 100
2020 Age - 55 - 59 years 0 100

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 35 - 39 years 0 100
2020 Age - 55 - 59 years 0 100

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 30 - 34 years 0 100
2020 Age - 40 - 44 years 0 100

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 30 - 34 years 0 100

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 30 - 34 years 0 100

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 30 - 34 years 0 100

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 40 - 44 years 25 75
2020 Age - 55 - 59 years 36 64

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 40 - 44 years 0 100

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 30 - 34 years 38 63
2020 Age - 35 - 39 years 65 35
2020 Age - 40 - 44 years 58 42
2020 Age - 55 - 59 years 50 50

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 30 - 34 years 0 100
2020 Age - 35 - 39 years 0 100
2020 Age - 55 - 59 years 0 100

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 35 - 39 years 71 29
2020 Age - 40 - 44 years 58 42
2020 Age - 55 - 59 years 100 0

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 30 - 34 years 0 100
2020 Age - 35 - 39 years 0 100
2020 Age - 55 - 59 years 0 100

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 11 11 14 4 4 43 14 50 17
2020 Age - 25 - 29 years 10 15 13 10 10 38 6 43 34
2020 Age - 30 - 34 years 7 17 22 8 7 31 8 39 25
2020 Age - 35 - 39 years 13 16 21 9 8 30 3 43 26
2020 Age - 40 - 44 years 15 19 24 13 7 19 3 43 26
2020 Age - 45 - 49 years 12 20 23 10 6 27 3 45 22
2020 Age - 50 - 54 years 13 18 26 10 8 23 4 41 24
2020 Age - 55 - 59 years 20 21 25 7 6 17 2 52 17
2020 Age - 60 years and over 19 19 26 4 6 24 4 51 13

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 32 32 7 11 0 14 4 78 13
2020 Age - 25 - 29 years 21 28 19 8 10 14 0 57 21
2020 Age - 30 - 34 years 18 29 26 8 6 12 1 54 16
2020 Age - 35 - 39 years 20 31 20 12 8 10 0 56 22
2020 Age - 40 - 44 years 24 34 21 12 6 4 0 60 18
2020 Age - 45 - 49 years 23 36 21 7 5 7 0 64 13
2020 Age - 50 - 54 years 24 31 23 10 6 7 1 58 17
2020 Age - 55 - 59 years 29 40 18 8 4 2 0 70 12
2020 Age - 60 years and over 32 30 25 2 4 7 0 67 6
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 7 29 29 25 11 0 0 36 36
2020 Age - 25 - 29 years 5 19 24 25 27 0 0 24 52
2020 Age - 30 - 34 years 5 20 26 20 29 0 0 25 49
2020 Age - 35 - 39 years 7 16 24 27 26 0 0 23 53
2020 Age - 40 - 44 years 8 24 25 22 20 0 0 33 42
2020 Age - 45 - 49 years 12 29 24 17 19 0 0 41 35
2020 Age - 50 - 54 years 12 23 33 18 16 0 0 35 33
2020 Age - 55 - 59 years 12 29 26 13 20 0 0 41 33
2020 Age - 60 years and over 13 23 39 9 14 2 0 36 24

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 32 32 21 11 4 0 0 64 14
2020 Age - 25 - 29 years 30 29 19 13 10 0 0 59 23
2020 Age - 30 - 34 years 32 33 14 15 6 0 0 65 21
2020 Age - 35 - 39 years 37 28 15 13 7 0 0 66 20
2020 Age - 40 - 44 years 36 24 20 9 10 0 1 61 19
2020 Age - 45 - 49 years 45 25 17 7 6 0 0 70 13
2020 Age - 50 - 54 years 37 28 14 12 9 1 0 66 21
2020 Age - 55 - 59 years 45 26 16 9 3 0 1 71 13
2020 Age - 60 years and over 46 14 14 16 4 4 2 64 21

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 32 29 21 7 11 0 0 61 18
2020 Age - 25 - 29 years 24 30 24 13 7 0 1 54 21
2020 Age - 30 - 34 years 22 31 26 15 6 0 0 53 21
2020 Age - 35 - 39 years 21 28 27 12 12 0 0 49 24
2020 Age - 40 - 44 years 20 30 27 11 12 0 0 50 23
2020 Age - 45 - 49 years 19 27 24 16 13 0 0 47 29
2020 Age - 50 - 54 years 16 31 25 17 10 0 0 47 27
2020 Age - 55 - 59 years 26 26 26 18 5 0 0 52 22
2020 Age - 60 years and over 41 32 7 11 9 0 0 73 20

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 43 46 11 0 0 0 0 89 0
2020 Age - 25 - 29 years 47 28 15 5 4 0 1 76 9
2020 Age - 30 - 34 years 37 34 15 9 4 0 1 72 13
2020 Age - 35 - 39 years 32 39 13 11 4 0 0 72 15
2020 Age - 40 - 44 years 31 40 15 9 4 0 0 71 14
2020 Age - 45 - 49 years 32 35 20 9 4 0 0 67 13
2020 Age - 50 - 54 years 26 34 25 11 5 0 1 60 15
2020 Age - 55 - 59 years 34 33 20 11 2 0 0 67 13
2020 Age - 60 years and over 43 34 14 4 5 0 0 77 9

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 32 21 18 18 11 0 0 54 29
2020 Age - 25 - 29 years 26 22 21 16 16 0 0 48 31
2020 Age - 30 - 34 years 24 16 29 18 12 1 0 41 30
2020 Age - 35 - 39 years 16 21 23 22 18 0 0 37 40
2020 Age - 40 - 44 years 20 20 22 21 17 0 0 40 38
2020 Age - 45 - 49 years 15 20 22 25 17 0 0 36 42
2020 Age - 50 - 54 years 11 21 27 23 17 0 1 32 41
2020 Age - 55 - 59 years 27 20 17 24 11 0 0 48 35
2020 Age - 60 years and over 38 20 11 14 16 0 2 58 31

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 68 25 4 0 0 0 4 96 0
2020 Age - 25 - 29 years 66 15 11 4 0 1 4 84 4
2020 Age - 30 - 34 years 54 29 12 3 2 0 1 84 5
2020 Age - 35 - 39 years 57 22 12 4 4 0 3 81 7
2020 Age - 40 - 44 years 47 28 14 5 4 0 1 77 9
2020 Age - 45 - 49 years 46 28 12 8 2 0 4 77 11
2020 Age - 50 - 54 years 42 25 15 8 4 0 6 71 13
2020 Age - 55 - 59 years 61 17 9 6 4 0 3 80 11
2020 Age - 60 years and over 57 20 2 5 5 2 9 86 12

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 46 25 18 11 0 0 0 71 11
2020 Age - 25 - 29 years 40 24 19 10 7 0 0 63 18
2020 Age - 30 - 34 years 30 34 23 8 5 0 0 64 13
2020 Age - 35 - 39 years 20 32 20 13 15 0 0 52 28
2020 Age - 40 - 44 years 23 25 26 12 14 0 0 48 26
2020 Age - 45 - 49 years 25 29 23 14 8 0 0 55 22
2020 Age - 50 - 54 years 25 35 23 8 8 0 2 61 16
2020 Age - 55 - 59 years 40 26 20 9 6 0 0 66 14
2020 Age - 60 years and over 43 25 18 5 5 0 4 70 11

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 61 11 4 7 4 0 14 83 13
2020 Age - 25 - 29 years 41 18 11 5 8 1 17 72 15
2020 Age - 30 - 34 years 30 22 18 7 12 0 9 58 22
2020 Age - 35 - 39 years 16 16 25 16 21 0 6 34 39
2020 Age - 40 - 44 years 13 20 24 21 19 0 3 34 41
2020 Age - 45 - 49 years 21 25 24 17 11 0 3 47 29
2020 Age - 50 - 54 years 26 30 24 11 7 0 3 58 18
2020 Age - 55 - 59 years 38 28 18 2 5 0 9 72 9
2020 Age - 60 years and over 33 29 7 5 4 0 22 79 12

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 39 36 11 4 11 0 0 75 14
2020 Age - 25 - 29 years 27 26 17 14 15 2 0 53 30
2020 Age - 30 - 34 years 22 28 23 18 8 1 1 50 26
2020 Age - 35 - 39 years 20 24 27 17 11 0 1 45 28
2020 Age - 40 - 44 years 15 30 29 14 12 0 0 45 26
2020 Age - 45 - 49 years 25 25 23 17 9 0 1 51 26
2020 Age - 50 - 54 years 19 28 24 19 8 0 2 48 27
2020 Age - 55 - 59 years 27 35 20 11 7 0 0 63 18
2020 Age - 60 years and over 27 33 24 9 5 0 2 61 15

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 25 36 25 7 7 0 0 61 14
2020 Age - 25 - 29 years 25 26 21 17 11 2 0 51 27
2020 Age - 30 - 34 years 20 35 19 17 9 1 0 55 26
2020 Age - 35 - 39 years 22 25 28 16 8 0 0 47 25
2020 Age - 40 - 44 years 18 32 26 15 8 0 0 50 24
2020 Age - 45 - 49 years 22 27 27 15 8 1 0 49 23
2020 Age - 50 - 54 years 11 31 34 15 8 0 1 43 23
2020 Age - 55 - 59 years 20 36 20 20 5 0 0 55 24
2020 Age - 60 years and over 27 33 18 7 11 0 4 62 19

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 29 43 7 11 11 0 0 71 21
2020 Age - 25 - 29 years 26 25 25 10 14 0 0 51 24
2020 Age - 30 - 34 years 27 30 20 14 9 1 0 57 22
2020 Age - 35 - 39 years 25 26 23 14 12 0 0 51 26
2020 Age - 40 - 44 years 23 33 21 13 10 0 0 56 23
2020 Age - 45 - 49 years 26 33 17 14 10 0 0 59 24
2020 Age - 50 - 54 years 17 27 28 19 8 0 1 44 28
2020 Age - 55 - 59 years 29 27 20 17 6 0 0 56 23
2020 Age - 60 years and over 38 25 27 2 5 0 2 65 7

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 43 36 7 0 14 0 0 79 14
2020 Age - 25 - 29 years 36 26 22 10 5 1 0 63 15
2020 Age - 30 - 34 years 34 26 22 10 6 1 1 61 16
2020 Age - 35 - 39 years 28 28 22 13 8 0 0 56 21
2020 Age - 40 - 44 years 33 21 19 13 14 0 0 54 27
2020 Age - 45 - 49 years 32 22 20 13 12 0 1 55 25
2020 Age - 50 - 54 years 27 23 21 16 13 0 1 50 29
2020 Age - 55 - 59 years 35 23 19 13 10 0 0 59 23
2020 Age - 60 years and over 33 22 22 11 11 0 0 56 22

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 43 43 7 7 0 0 0 86 7
2020 Age - 25 - 29 years 44 27 16 6 7 0 0 71 13
2020 Age - 30 - 34 years 49 25 17 5 3 0 1 75 8
2020 Age - 35 - 39 years 40 31 17 7 4 0 0 72 11
2020 Age - 40 - 44 years 37 34 14 10 5 0 1 71 15
2020 Age - 45 - 49 years 43 30 15 6 4 0 1 74 11
2020 Age - 50 - 54 years 29 32 21 11 5 1 1 63 16
2020 Age - 55 - 59 years 45 26 17 8 3 1 1 72 11
2020 Age - 60 years and over 49 25 13 4 7 2 0 76 11

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 54 18 18 7 4 0 0 71 11
2020 Age - 25 - 29 years 36 32 21 8 3 0 0 68 11
2020 Age - 30 - 34 years 36 33 18 8 5 0 0 69 13
2020 Age - 35 - 39 years 29 38 17 10 5 0 0 68 14
2020 Age - 40 - 44 years 32 35 19 9 5 0 0 67 14
2020 Age - 45 - 49 years 24 38 22 10 6 0 0 62 16
2020 Age - 50 - 54 years 20 33 24 14 8 1 0 54 22
2020 Age - 55 - 59 years 25 33 25 11 6 0 0 58 17
2020 Age - 60 years and over 36 27 20 7 5 2 2 66 13

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 50 25 14 7 4 0 0 75 11
2020 Age - 25 - 29 years 33 23 19 10 15 0 0 56 25
2020 Age - 30 - 34 years 30 24 25 10 11 0 1 54 21
2020 Age - 35 - 39 years 31 25 20 14 10 0 0 56 24
2020 Age - 40 - 44 years 35 24 22 10 8 0 0 60 18
2020 Age - 45 - 49 years 42 25 17 7 7 0 2 68 15
2020 Age - 50 - 54 years 42 23 23 6 6 0 0 66 12
2020 Age - 55 - 59 years 41 30 16 6 4 1 2 73 11
2020 Age - 60 years and over 53 22 16 2 2 0 5 79 4

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 61 14 21 4 0 0 0 75 4
2020 Age - 25 - 29 years 49 25 11 7 5 0 3 76 12
2020 Age - 30 - 34 years 50 22 15 6 6 0 1 72 13
2020 Age - 35 - 39 years 41 27 15 9 6 0 2 69 15
2020 Age - 40 - 44 years 44 26 17 5 7 0 2 71 12
2020 Age - 45 - 49 years 47 25 13 6 7 0 2 73 13
2020 Age - 50 - 54 years 43 29 19 5 3 0 2 73 8
2020 Age - 55 - 59 years 52 25 10 7 3 0 2 79 11
2020 Age - 60 years and over 67 16 5 7 2 0 2 85 9

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 82 11 4 0 0 0 4 96 0
2020 Age - 25 - 29 years 72 10 4 1 3 1 8 91 4
2020 Age - 30 - 34 years 72 10 5 5 3 1 5 86 9
2020 Age - 35 - 39 years 71 12 7 3 1 0 6 88 4
2020 Age - 40 - 44 years 66 16 6 1 2 0 9 90 4
2020 Age - 45 - 49 years 66 15 7 4 2 0 6 87 6
2020 Age - 50 - 54 years 74 13 8 2 2 0 2 89 4
2020 Age - 55 - 59 years 65 12 9 3 2 1 8 84 5
2020 Age - 60 years and over 82 5 2 4 2 0 5 92 6

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 86 11 4 0 0 0 0 96 0
2020 Age - 25 - 29 years 70 13 5 2 5 1 2 87 8
2020 Age - 30 - 34 years 72 14 9 1 1 1 3 88 2
2020 Age - 35 - 39 years 70 12 10 3 3 0 2 83 6
2020 Age - 40 - 44 years 63 15 12 4 3 0 3 80 8
2020 Age - 45 - 49 years 68 16 6 4 4 0 1 86 9
2020 Age - 50 - 54 years 69 12 10 3 4 1 2 83 6
2020 Age - 55 - 59 years 65 15 10 3 4 0 2 82 7
2020 Age - 60 years and over 73 11 5 4 5 2 0 85 9

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 71 18 7 4 0 0 0 89 4
2020 Age - 25 - 29 years 70 16 7 4 2 0 1 87 6
2020 Age - 30 - 34 years 70 16 10 2 1 0 1 87 3
2020 Age - 35 - 39 years 61 28 5 3 3 0 0 89 6
2020 Age - 40 - 44 years 60 24 8 5 1 0 2 85 6
2020 Age - 45 - 49 years 60 22 12 2 3 1 1 83 5
2020 Age - 50 - 54 years 57 24 11 5 3 0 0 81 8
2020 Age - 55 - 59 years 62 25 10 1 1 0 1 88 2
2020 Age - 60 years and over 63 18 14 4 0 0 2 82 4

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 71 18 4 0 7 0 0 89 7
2020 Age - 25 - 29 years 63 16 8 9 4 0 0 79 13
2020 Age - 30 - 34 years 61 16 11 4 6 0 1 79 10
2020 Age - 35 - 39 years 52 17 19 7 4 0 0 69 11
2020 Age - 40 - 44 years 48 20 15 9 6 0 1 69 15
2020 Age - 45 - 49 years 53 20 13 5 6 0 2 74 12
2020 Age - 50 - 54 years 52 23 14 6 5 1 1 76 10
2020 Age - 55 - 59 years 56 21 13 4 5 1 1 78 9
2020 Age - 60 years and over 62 18 9 5 4 2 0 81 9

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 79 4 7 0 0 0 11 92 0
2020 Age - 25 - 29 years 64 3 0 0 1 0 32 99 1
2020 Age - 30 - 34 years 67 6 2 0 0 0 25 97 0
2020 Age - 35 - 39 years 63 8 2 2 1 0 24 93 4
2020 Age - 40 - 44 years 55 12 6 2 1 0 23 88 5
2020 Age - 45 - 49 years 53 15 9 4 0 0 18 84 5
2020 Age - 50 - 54 years 45 19 9 2 3 0 22 82 6
2020 Age - 55 - 59 years 56 12 7 1 1 0 24 89 2
2020 Age - 60 years and over 58 9 4 4 0 0 25 90 5

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 82 11 0 4 0 0 4 96 4
2020 Age - 25 - 29 years 77 11 4 1 1 0 5 93 2
2020 Age - 30 - 34 years 70 18 6 1 1 0 5 92 1
2020 Age - 35 - 39 years 75 13 6 3 0 0 2 91 4
2020 Age - 40 - 44 years 74 15 5 2 0 0 3 92 3
2020 Age - 45 - 49 years 77 11 7 1 0 0 4 92 1
2020 Age - 50 - 54 years 71 14 6 3 0 0 7 91 3
2020 Age - 55 - 59 years 74 12 6 0 1 0 7 92 1
2020 Age - 60 years and over 73 15 7 0 0 0 5 92 0

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 89 4 4 0 4 0 0 93 4
2020 Age - 25 - 29 years 85 12 1 0 1 0 1 98 1
2020 Age - 30 - 34 years 80 13 4 1 1 0 1 94 2
2020 Age - 35 - 39 years 83 11 4 0 1 0 0 94 2
2020 Age - 40 - 44 years 79 13 3 1 1 0 3 95 2
2020 Age - 45 - 49 years 78 14 3 1 1 1 1 94 3
2020 Age - 50 - 54 years 75 17 6 1 2 0 1 92 2
2020 Age - 55 - 59 years 87 8 5 0 1 0 0 95 1
2020 Age - 60 years and over 89 5 2 0 0 2 2 98 0

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 54 25 14 7 0 0 0 79 7
2020 Age - 25 - 29 years 66 21 9 1 1 1 1 89 2
2020 Age - 30 - 34 years 50 30 13 5 2 0 1 81 6
2020 Age - 35 - 39 years 54 25 12 6 3 0 0 79 9
2020 Age - 40 - 44 years 50 30 14 2 2 0 1 82 4
2020 Age - 45 - 49 years 54 28 13 4 1 0 0 82 5
2020 Age - 50 - 54 years 51 35 12 2 1 0 0 86 3
2020 Age - 55 - 59 years 55 25 11 7 0 0 2 82 7
2020 Age - 60 years and over 57 23 11 2 4 0 4 83 6

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 32 43 14 11 0 0 0 75 11
2020 Age - 25 - 29 years 18 40 25 12 5 0 0 58 17
2020 Age - 30 - 34 years 16 37 27 11 9 0 0 53 20
2020 Age - 35 - 39 years 13 35 25 13 13 0 0 49 26
2020 Age - 40 - 44 years 18 35 25 14 8 0 0 53 22
2020 Age - 45 - 49 years 21 42 22 8 7 0 0 63 15
2020 Age - 50 - 54 years 17 41 29 12 3 0 0 58 14
2020 Age - 55 - 59 years 26 40 19 8 9 0 0 65 16
2020 Age - 60 years and over 29 43 20 7 2 0 0 71 9

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 11 50 29 4 7 0 0 61 11
2020 Age - 25 - 29 years 10 30 36 18 7 0 0 40 24
2020 Age - 30 - 34 years 13 32 35 16 4 0 0 45 20
2020 Age - 35 - 39 years 9 31 35 20 5 0 0 40 26
2020 Age - 40 - 44 years 10 23 41 20 6 0 0 33 26
2020 Age - 45 - 49 years 7 34 34 19 6 0 0 41 25
2020 Age - 50 - 54 years 10 25 45 16 6 0 0 35 21
2020 Age - 55 - 59 years 15 29 37 16 3 0 0 44 19
2020 Age - 60 years and over 25 32 29 9 5 0 0 57 14

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 7 11 39 29 14 0 0 43 18
2020 Age - 25 - 29 years 16 24 34 19 7 0 0 26 40
2020 Age - 30 - 34 years 11 20 38 22 9 0 0 32 30
2020 Age - 35 - 39 years 14 23 37 18 7 0 0 25 37
2020 Age - 40 - 44 years 14 26 37 17 6 0 0 23 40
2020 Age - 45 - 49 years 16 23 37 16 7 0 0 24 39
2020 Age - 50 - 54 years 15 26 37 17 5 0 0 22 41
2020 Age - 55 - 59 years 12 24 40 17 7 0 0 24 36
2020 Age - 60 years and over 9 17 35 15 24 0 0 39 26

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 36 36 11 11 0 7 0 77 12
2020 Age - 25 - 29 years 21 40 19 12 7 1 0 62 19
2020 Age - 30 - 34 years 22 48 16 8 5 1 0 71 13
2020 Age - 35 - 39 years 30 41 15 10 3 1 0 71 14
2020 Age - 40 - 44 years 24 51 14 7 2 1 0 77 10
2020 Age - 45 - 49 years 30 45 19 5 2 0 0 74 7
2020 Age - 50 - 54 years 27 47 18 7 2 1 0 74 8
2020 Age - 55 - 59 years 33 48 13 2 2 2 0 83 4
2020 Age - 60 years and over 34 50 11 2 2 2 0 85 4

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 25 36 14 18 4 4 0 63 22
2020 Age - 25 - 29 years 10 23 24 19 21 3 0 34 42
2020 Age - 30 - 34 years 12 27 15 21 19 5 0 42 43
2020 Age - 35 - 39 years 14 20 19 27 19 1 0 35 46
2020 Age - 40 - 44 years 15 25 21 21 17 1 0 40 39
2020 Age - 45 - 49 years 19 29 19 21 11 0 0 48 32
2020 Age - 50 - 54 years 17 36 20 15 11 2 0 54 26
2020 Age - 55 - 59 years 19 38 18 11 12 2 0 58 24
2020 Age - 60 years and over 31 30 22 4 6 7 0 66 10

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 43 29 4 11 11 4 0 74 22
2020 Age - 25 - 29 years 30 33 10 13 14 0 0 63 27
2020 Age - 30 - 34 years 34 34 11 12 8 1 1 69 20
2020 Age - 35 - 39 years 31 33 14 12 9 1 0 64 21
2020 Age - 40 - 44 years 35 34 10 11 9 0 0 69 21
2020 Age - 45 - 49 years 32 35 14 9 9 1 0 68 18
2020 Age - 50 - 54 years 30 30 17 14 9 1 0 60 23
2020 Age - 55 - 59 years 26 45 11 9 8 2 0 72 17
2020 Age - 60 years and over 34 21 11 20 11 0 4 57 31

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 59 15 4 4 4 15 0 87 9
2020 Age - 25 - 29 years 45 33 10 5 4 1 1 79 10
2020 Age - 30 - 34 years 47 28 8 8 5 3 1 78 13
2020 Age - 35 - 39 years 45 29 14 4 4 4 1 78 8
2020 Age - 40 - 44 years 46 29 14 6 4 2 0 76 10
2020 Age - 45 - 49 years 41 37 9 5 4 3 1 81 9
2020 Age - 50 - 54 years 37 30 15 8 4 4 3 72 12
2020 Age - 55 - 59 years 39 40 12 3 3 3 0 81 6
2020 Age - 60 years and over 41 16 30 9 2 0 2 58 11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 43 25 7 14 4 7 0 73 19
2020 Age - 25 - 29 years 13 34 21 14 16 1 0 48 31
2020 Age - 30 - 34 years 18 30 18 19 14 1 0 49 33
2020 Age - 35 - 39 years 14 30 21 18 16 1 0 44 34
2020 Age - 40 - 44 years 13 29 22 20 16 1 0 42 36
2020 Age - 45 - 49 years 20 34 20 16 9 1 0 55 25
2020 Age - 50 - 54 years 17 32 24 15 12 1 0 49 27
2020 Age - 55 - 59 years 22 35 21 12 9 2 0 58 21
2020 Age - 60 years and over 39 21 21 13 5 0 0 61 18

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 25 43 0 29 4 0 0 68 32
2020 Age - 25 - 29 years 13 31 16 30 10 0 0 44 39
2020 Age - 30 - 34 years 18 33 15 22 12 0 1 51 34
2020 Age - 35 - 39 years 15 31 16 27 11 0 0 47 38
2020 Age - 40 - 44 years 18 40 17 16 9 0 0 58 25
2020 Age - 45 - 49 years 29 32 15 18 7 0 0 61 24
2020 Age - 50 - 54 years 23 37 18 18 6 0 0 59 23
2020 Age - 55 - 59 years 30 37 17 13 3 0 0 67 16
2020 Age - 60 years and over 48 29 11 7 5 0 0 77 13

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 30 33 4 22 11 0 0 63 33
2020 Age - 25 - 29 years 17 27 18 24 13 0 0 44 38
2020 Age - 30 - 34 years 19 35 16 16 12 1 1 54 29
2020 Age - 35 - 39 years 17 28 19 24 13 0 0 45 37
2020 Age - 40 - 44 years 21 40 14 18 7 0 0 61 25
2020 Age - 45 - 49 years 31 34 12 16 7 0 0 65 22
2020 Age - 50 - 54 years 27 39 16 14 3 0 0 67 17
2020 Age - 55 - 59 years 34 38 16 10 2 0 0 72 13
2020 Age - 60 years and over 52 21 13 7 7 0 0 73 14

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 25 39 18 4 11 0 4 67 15
2020 Age - 25 - 29 years 12 25 30 19 13 1 1 38 32
2020 Age - 30 - 34 years 13 31 25 17 12 1 1 45 30
2020 Age - 35 - 39 years 12 30 21 23 13 0 1 43 36
2020 Age - 40 - 44 years 18 33 19 19 11 0 0 51 30
2020 Age - 45 - 49 years 20 36 23 15 5 0 0 57 20
2020 Age - 50 - 54 years 25 25 29 15 6 0 1 50 21
2020 Age - 55 - 59 years 29 27 26 12 5 0 1 57 17
2020 Age - 60 years and over 39 30 11 9 9 0 2 71 18

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 46 25 18 0 7 0 4 74 7
2020 Age - 25 - 29 years 25 33 25 10 5 1 1 59 15
2020 Age - 30 - 34 years 26 37 18 9 6 1 3 66 16
2020 Age - 35 - 39 years 22 39 16 14 7 0 2 62 21
2020 Age - 40 - 44 years 33 38 15 10 3 0 1 72 13
2020 Age - 45 - 49 years 36 34 15 10 5 0 1 70 15
2020 Age - 50 - 54 years 29 32 23 8 6 1 3 63 14
2020 Age - 55 - 59 years 38 26 22 5 5 2 2 67 10
2020 Age - 60 years and over 48 23 18 4 2 0 5 75 6

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 86 14 0 0 0 0 0 100 0
2020 Age - 25 - 29 years 80 10 4 1 1 3 1 94 2
2020 Age - 30 - 34 years 77 15 6 0 1 1 1 93 1
2020 Age - 35 - 39 years 76 18 3 0 0 2 0 96 0
2020 Age - 40 - 44 years 75 19 3 0 1 1 1 96 1
2020 Age - 45 - 49 years 73 20 3 0 0 3 2 97 0
2020 Age - 50 - 54 years 78 14 7 0 1 1 1 93 1
2020 Age - 55 - 59 years 73 21 2 0 1 1 2 97 1
2020 Age - 60 years and over 88 2 4 2 0 2 4 94 2

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 32 36 4 25 0 4 0 70 26
2020 Age - 25 - 29 years 25 45 16 7 5 1 0 71 13
2020 Age - 30 - 34 years 32 39 9 16 3 1 0 71 19
2020 Age - 35 - 39 years 34 41 14 7 4 1 0 76 10
2020 Age - 40 - 44 years 37 43 9 7 3 1 0 80 10
2020 Age - 45 - 49 years 42 35 13 6 3 1 0 78 9
2020 Age - 50 - 54 years 41 36 16 5 2 1 0 77 7
2020 Age - 55 - 59 years 44 31 12 6 5 2 0 76 11
2020 Age - 60 years and over 56 29 9 2 4 0 0 85 5

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 46 36 7 7 0 4 0 85 7
2020 Age - 25 - 29 years 37 33 11 10 7 1 0 71 18
2020 Age - 30 - 34 years 41 32 12 11 5 0 0 73 15
2020 Age - 35 - 39 years 43 32 10 12 3 0 0 75 15
2020 Age - 40 - 44 years 45 34 5 8 7 1 0 80 15
2020 Age - 45 - 49 years 41 36 10 7 5 0 0 77 12
2020 Age - 50 - 54 years 41 33 11 7 8 1 0 74 15
2020 Age - 55 - 59 years 41 39 10 4 5 1 0 81 9
2020 Age - 60 years and over 49 38 5 0 7 0 0 87 7

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 29 39 11 14 7 0 0 68 21
2020 Age - 25 - 29 years 7 21 14 28 30 0 0 28 58
2020 Age - 30 - 34 years 14 23 12 19 31 1 1 38 50
2020 Age - 35 - 39 years 13 17 20 21 29 0 0 30 50
2020 Age - 40 - 44 years 20 22 9 25 24 0 0 41 49
2020 Age - 45 - 49 years 25 27 12 20 16 0 0 52 37
2020 Age - 50 - 54 years 22 28 16 19 16 0 0 49 35
2020 Age - 55 - 59 years 29 29 10 14 18 0 0 58 32
2020 Age - 60 years and over 49 25 13 7 5 0 0 75 13

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 30 - 34 years 7 71 7 7 0 0 7 85 8
2020 Age - 35 - 39 years 17 37 17 17 10 0 2 55 28
2020 Age - 40 - 44 years 23 48 10 12 6 0 1 71 18
2020 Age - 45 - 49 years 19 50 15 14 1 0 0 69 15
2020 Age - 50 - 54 years 16 50 16 13 3 1 0 67 16
2020 Age - 55 - 59 years 31 50 6 8 4 0 0 81 13
2020 Age - 60 years and over 53 33 7 7 0 0 0 87 7

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 30 - 34 years 43 57
2020 Age - 35 - 39 years 44 56
2020 Age - 40 - 44 years 54 46
2020 Age - 45 - 49 years 52 48
2020 Age - 50 - 54 years 57 43
2020 Age - 55 - 59 years 52 48
2020 Age - 60 years and over 27 73

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 35 - 39 years 0 11 6 39 44 0 0 11 83
2020 Age - 40 - 44 years 0 14 16 26 44 0 0 14 70
2020 Age - 45 - 49 years 2 14 16 35 33 0 0 16 69
2020 Age - 50 - 54 years 0 18 14 34 34 0 0 18 68
2020 Age - 55 - 59 years 4 32 16 32 16 0 0 36 48
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 24 years and under 0 100
2020 Age - 25 - 29 years 7 93
2020 Age - 30 - 34 years 10 90
2020 Age - 35 - 39 years 4 96
2020 Age - 40 - 44 years 7 93
2020 Age - 45 - 49 years 8 92
2020 Age - 50 - 54 years 8 92
2020 Age - 55 - 59 years 7 93
2020 Age - 60 years and over 4 96

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 24 years and under 0 100
2020 Age - 25 - 29 years 8 92
2020 Age - 30 - 34 years 14 86
2020 Age - 35 - 39 years 6 94
2020 Age - 40 - 44 years 7 93
2020 Age - 45 - 49 years 10 90
2020 Age - 50 - 54 years 10 90
2020 Age - 55 - 59 years 17 83
2020 Age - 60 years and over 9 91

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 30 - 34 years 42 58
2020 Age - 35 - 39 years 33 67
2020 Age - 40 - 44 years 35 65
2020 Age - 45 - 49 years 64 36
2020 Age - 50 - 54 years 60 40
2020 Age - 55 - 59 years 59 41

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 30 - 34 years 54 46
2020 Age - 35 - 39 years 87 13
2020 Age - 40 - 44 years 70 30
2020 Age - 45 - 49 years 77 23
2020 Age - 50 - 54 years 90 10
2020 Age - 55 - 59 years 77 23

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 30 - 34 years 38 31 23 8 0 0 0 69 8
2020 Age - 35 - 39 years 31 23 15 23 8 0 0 54 31
2020 Age - 40 - 44 years 64 29 7 0 0 0 0 93 0
2020 Age - 45 - 49 years 53 29 6 12 0 0 0 82 12
2020 Age - 50 - 54 years 39 22 22 0 17 0 0 61 17
2020 Age - 55 - 59 years 35 47 6 6 6 0 0 82 12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 43 32 4 14 0 7 0 81 15
2020 Age - 25 - 29 years 42 33 10 7 3 2 3 80 10
2020 Age - 30 - 34 years 42 35 8 5 2 3 5 83 8
2020 Age - 35 - 39 years 35 35 13 7 2 6 3 76 9
2020 Age - 40 - 44 years 43 36 9 7 2 2 1 82 9
2020 Age - 45 - 49 years 43 34 11 5 4 1 0 79 9
2020 Age - 50 - 54 years 40 32 14 7 4 1 2 75 11
2020 Age - 55 - 59 years 54 26 9 2 4 2 2 85 6
2020 Age - 60 years and over 52 20 16 0 4 5 4 78 4
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 21 57 7 14 73 27
2020 Age - 25 - 29 years 15 64 18 4 81 19
2020 Age - 30 - 34 years 22 56 22 0 71 29
2020 Age - 35 - 39 years 24 56 19 2 70 30
2020 Age - 40 - 44 years 22 58 19 1 72 28
2020 Age - 45 - 49 years 20 62 17 0 75 25
2020 Age - 50 - 54 years 14 67 18 1 83 17
2020 Age - 55 - 59 years 13 74 12 1 85 15
2020 Age - 60 years and over 16 59 23 2 79 21

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Age - 25 - 29 years 50 50
2020 Age - 30 - 34 years 68 32
2020 Age - 35 - 39 years 64 36
2020 Age - 40 - 44 years 61 39
2020 Age - 45 - 49 years 70 30
2020 Age - 50 - 54 years 57 43
2020 Age - 55 - 59 years 44 56

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 25 - 29 years 25 20 0 25 30 0 0 45 55
2020 Age - 30 - 34 years 18 24 11 18 18 3 8 47 41
2020 Age - 35 - 39 years 25 29 11 25 9 0 0 55 35
2020 Age - 40 - 44 years 28 31 14 13 13 0 2 60 25
2020 Age - 45 - 49 years 22 28 15 15 15 0 4 52 32
2020 Age - 50 - 54 years 11 21 18 29 11 4 7 36 44
2020 Age - 55 - 59 years 24 35 18 18 6 0 0 59 24

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 25 - 29 years 15 5 5 15 40 0 20 25 69
2020 Age - 30 - 34 years 16 16 13 13 24 0 18 39 45
2020 Age - 35 - 39 years 20 20 5 16 13 0 25 54 39
2020 Age - 40 - 44 years 22 25 14 14 9 0 16 56 28
2020 Age - 45 - 49 years 17 37 20 9 4 2 11 63 15
2020 Age - 50 - 54 years 11 25 14 18 18 7 7 42 42
2020 Age - 55 - 59 years 18 35 6 12 12 0 18 64 29

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 46 14 14 0 0 0 25 81 0
2020 Age - 25 - 29 years 48 17 10 4 3 1 16 79 9
2020 Age - 30 - 34 years 44 19 11 8 2 1 14 75 12
2020 Age - 35 - 39 years 55 16 7 3 3 3 13 84 8
2020 Age - 40 - 44 years 60 14 8 7 2 2 8 82 9
2020 Age - 45 - 49 years 60 16 7 4 1 1 11 86 6
2020 Age - 50 - 54 years 60 14 7 7 3 1 9 82 11
2020 Age - 55 - 59 years 64 9 8 3 3 0 13 84 7
2020 Age - 60 years and over 55 7 5 0 4 4 25 87 5
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