2020 Public Service Employee Survey Results for National Research Council Canada by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	50	4	8	2	0	0	85	11	578
2020	Non-supervisor	36	50	5	8	1	0	0	86	9	2007

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	73	19	4	2	1	0	1	93	4	575
2020	Non-supervisor	74	16	4	3	1	0	1	92	4	2005
2017	Supervisor	66	20	7	4	2	0	1	87	6	431
2017	Non-supervisor	64	23	6	3	2	1	1	88	5	1887

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	41	10	9	2	78	12	577
2020	Non-supervisor	37	41	10	10	2	78	12	2006
2019	Supervisor	55	33	5	5	2	88	6	527
2019	Non-supervisor	52	33	6	7	2	85	9	1931
2017	Supervisor	57	33	5	5	0	90	5	431
2017	Non-supervisor	47	37	6	7	3	84	10	1888

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	38	41	15	5	2	0	79	6	576
2020	Non-supervisor	37	40	12	8	2	1	78	10	1994
2019	Supervisor	34	42	11	11	3	0	76	14	524
2019	Non-supervisor	33	39	13	10	4	0	73	14	1929
2018	Supervisor	28	46	11	12	3	1	74	15	366
2018	Non-supervisor	23	44	13	13	6	1	68	19	1409
2017	Supervisor	34	40	12	11	3	0	74	14	431
2017	Non-supervisor	25	41	14	13	6	0	67	19	1886

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	53	36	6	3	1	89	5	571
2020	Non-supervisor	52	35	7	5	1	87	6	1997
2019	Supervisor	60	30	7	2	1	90	3	526
2019	Non-supervisor	56	32	7	4	1	88	5	1917
2017	Supervisor	64	30	4	1	0	94	1	430
2017	Non-supervisor	52	37	6	4	1	89	5	1882

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	32	11	14	4	0	0	71	18	575
2020	Non-supervisor	47	33	10	7	2	0	0	81	9	2004
2019	Supervisor	40	31	15	8	5	0	1	72	13	526
2019	Non-supervisor	49	29	11	6	3	1	0	79	10	1928
2018	Supervisor	36	30	17	11	5	0	0	67	16	365
2018	Non-supervisor	42	35	12	7	4	0	1	78	10	1404
2017	Supervisor	39	33	13	9	5	0	0	73	14	427
2017	Non-supervisor	42	33	13	7	3	1	1	76	11	1883

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	37	9	6	2	84	8	577
2020	Non-supervisor	45	37	9	6	3	82	9	2005
2019	Supervisor	46	34	10	7	3	80	9	529
2019	Non-supervisor	42	37	11	7	3	79	10	1935
2018	Supervisor	44	40	8	6	2	84	8	366
2018	Non-supervisor	37	43	11	7	3	79	10	1405
2017	Supervisor	41	46	6	6	1	87	7	431
2017	Non-supervisor	35	45	10	6	3	81	9	1886

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	42	15	10	4	71	13	578
2020	Non-supervisor	32	39	13	10	5	71	15	2006
2019	Supervisor	27	37	15	14	6	65	20	529
2019	Non-supervisor	30	36	16	12	6	66	18	1931
2018	Supervisor	22	38	22	12	6	60	18	365
2018	Non-supervisor	21	33	21	15	9	54	25	1409
2017	Supervisor	22	41	18	14	6	62	20	431
2017	Non-supervisor	24	35	17	15	8	60	23	1887

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	44	10	9	3	78	12	569
2020	Non-supervisor	35	43	12	8	2	78	10	1998
2019	Supervisor	31	41	14	12	2	72	14	525
2019	Non-supervisor	33	41	13	9	3	75	12	1929
2018	Supervisor	26	46	14	10	5	72	14	366
2018	Non-supervisor	25	41	16	13	5	67	17	1409
2017	Supervisor	24	50	13	10	2	75	12	431
2017	Non-supervisor	25	45	14	12	4	70	16	1885

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	34	6	3	1	89	5	573
2020	Non-supervisor	45	40	9	4	1	85	6	1995
2019	Supervisor	46	37	9	6	2	83	8	526
2019	Non-supervisor	41	39	12	6	2	80	8	1926
2018	Supervisor	47	40	6	4	2	87	6	365
2018	Non-supervisor	38	43	11	6	2	81	8	1411
2017	Supervisor	41	43	8	6	2	85	8	431
2017	Non-supervisor	35	43	12	6	3	79	9	1888

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	39	12	6	4	78	10	576
2020	Non-supervisor	38	38	13	8	4	76	11	2003
2019	Supervisor	36	36	13	10	4	72	15	528
2019	Non-supervisor	35	38	12	9	5	73	15	1929
2018	Supervisor	32	42	12	9	4	74	13	361
2018	Non-supervisor	29	38	16	11	6	67	17	1407
2017	Supervisor	29	47	12	9	3	76	12	431
2017	Non-supervisor	28	41	15	9	7	69	16	1887

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	64	26	6	2	1	91	4	576
2020	Non-supervisor	57	33	7	2	1	90	3	1996
2019	Supervisor	60	28	8	3	1	89	3	525
2019	Non-supervisor	56	32	8	3	1	88	4	1924
2018	Supervisor	58	34	5	2	1	92	3	361
2018	Non-supervisor	54	34	8	3	1	88	4	1402
2017	Supervisor	61	34	4	1	0	94	1	431
2017	Non-supervisor	54	35	7	2	1	90	3	1883

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	37	9	6	3	82	9	575
2020	Non-supervisor	36	40	13	9	3	76	12	2000
2019	Supervisor	41	40	10	6	4	81	9	524
2019	Non-supervisor	33	38	15	9	5	71	14	1926
2018	Supervisor	37	44	9	7	3	81	10	363
2018	Non-supervisor	26	41	14	12	7	67	19	1407
2017	Supervisor	41	44	7	7	1	85	8	431
2017	Non-supervisor	27	43	14	11	5	71	15	1881

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	32	11	5	4	80	9	576
2020	Non-supervisor	42	35	13	7	3	77	10	1998
2019	Supervisor	46	31	13	7	3	77	10	528
2019	Non-supervisor	40	33	15	8	4	73	12	1932
2018	Supervisor	41	40	8	8	2	81	10	362
2018	Non-supervisor	33	36	15	11	5	69	16	1402
2017	Supervisor	49	32	11	6	2	81	8	431
2017	Non-supervisor	34	37	14	9	5	72	14	1879

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	41	13	10	3	0	0	75	12	574
2020	Non-supervisor	36	43	13	6	2	1	1	80	8	1988
2019	Supervisor	32	38	16	10	4	0	0	70	14	517
2019	Non-supervisor	33	40	15	8	3	1	1	74	11	1915
2018	Supervisor	27	42	13	11	5	0	0	70	17	362
2018	Non-supervisor	24	38	19	14	5	0	1	62	19	1407
2017	Supervisor	32	37	13	13	4	0	1	70	17	431
2017	Non-supervisor	28	40	17	10	5	0	1	68	15	1882

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	36	9	3	2	86	5	576
2020	Non-supervisor	53	35	7	4	1	88	5	2006
2019	Supervisor	51	32	11	5	2	83	6	529
2019	Non-supervisor	48	37	9	4	1	86	5	1935
2018	Supervisor	47	38	9	5	1	85	6	365
2018	Non-supervisor	43	39	11	4	2	83	6	1410
2017	Supervisor	46	40	10	4	0	86	4	431
2017	Non-supervisor	44	39	10	5	2	83	7	1882

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	13	29	23	23	12	0	42	35	577
2020	Non-supervisor	33	39	16	7	4	0	72	12	2000
2019	Supervisor	17	27	22	21	12	0	45	33	524
2019	Non-supervisor	36	37	17	7	4	0	73	10	1931
2018	Supervisor	13	29	23	21	13	1	43	34	365
2018	Non-supervisor	30	36	20	9	5	1	66	14	1412
2017	Supervisor	14	34	22	17	11	2	49	28	429
2017	Non-supervisor	28	42	19	7	3	1	71	10	1886

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	7	30	42	17	5	0	0	22	36	576
2020	Non-supervisor	5	21	39	24	10	1	1	34	27	2006
2019	Supervisor	10	32	39	15	4	0	0	19	42	528
2019	Non-supervisor	7	24	38	21	9	1	1	30	31	1929
2018	Supervisor	14	37	34	11	3	0	1	14	52	365
2018	Non-supervisor	10	28	36	19	5	1	1	24	39	1407
2017	Supervisor	12	30	40	11	5	0	1	17	43	429
2017	Non-supervisor	9	26	37	16	8	1	3	25	36	1881

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	5	14	30	34	16	1	0	50	19	573
2020	Non-supervisor	4	10	23	35	25	2	1	62	14	2000
2019	Supervisor	9	17	35	25	13	0	1	38	26	529
2019	Non-supervisor	6	15	28	29	18	2	2	50	21	1918
2018	Supervisor	12	25	34	18	9	0	1	28	37	364
2018	Non-supervisor	9	20	30	25	13	2	2	39	30	1402
2017	Supervisor	11	25	28	26	8	0	1	34	37	427
2017	Non-supervisor	8	18	29	24	14	3	4	41	28	1871

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	14	27	36	16	7	0	0	23	41	575
2020	Non-supervisor	11	21	33	21	10	2	2	33	33	2002
2019	Supervisor	19	31	30	14	4	1	1	19	50	528
2019	Non-supervisor	15	25	29	17	10	2	2	28	42	1926
2018	Supervisor	23	27	30	15	4	0	0	19	51	366
2018	Non-supervisor	20	26	30	15	6	1	2	22	47	1398
2017	Supervisor	22	31	29	12	4	0	1	17	54	429
2017	Non-supervisor	17	25	28	15	8	2	4	24	46	1880

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	5	20	44	24	6	0	0	31	25	575
2020	Non-supervisor	4	10	29	38	17	0	1	56	14	1999
2019	Supervisor	8	23	38	24	7	0	0	31	31	527
2019	Non-supervisor	4	10	34	31	18	2	2	50	14	1916
2018	Supervisor	10	24	42	20	4	0	0	24	34	366
2018	Non-supervisor	6	16	35	29	11	1	2	41	23	1399
2017	Supervisor	8	17	43	25	8	0	0	32	24	429
2017	Non-supervisor	6	13	34	29	14	1	3	44	20	1874

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	19	31	29	15	4	1	1	20	51	574
2020	Non-supervisor	9	16	28	27	17	1	2	46	25	2000
2019	Supervisor	25	29	26	13	5	0	1	18	55	528
2019	Non-supervisor	10	17	29	23	17	2	2	41	28	1923
2018	Supervisor	29	31	26	10	3	0	1	14	60	366
2018	Non-supervisor	17	24	30	18	8	2	2	27	42	1407
2017	Supervisor	18	30	32	13	5	1	1	18	49	429
2017	Non-supervisor	11	21	29	21	13	1	4	35	35	1879

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	3	11	26	37	21	1	2	60	14	574
2020	Non-supervisor	2	6	18	34	32	4	4	71	9	1996
2019	Supervisor	5	13	30	36	16	0	1	52	18	523
2019	Non-supervisor	3	8	21	32	28	4	4	65	12	1918
2018	Supervisor	9	12	33	31	12	0	3	44	22	361
2018	Non-supervisor	5	10	24	31	23	4	3	58	17	1394
2017	Supervisor	4	9	28	35	21	0	2	58	13	427
2017	Non-supervisor	3	9	19	32	24	4	8	65	14	1876

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	14	32	34	15	4	0	1	19	46	574
2020	Non-supervisor	10	19	32	22	12	3	2	36	30	1994
2019	Supervisor	20	30	31	12	4	0	1	17	51	528
2019	Non-supervisor	13	22	30	18	13	3	3	32	37	1918
2018	Supervisor	23	31	32	10	3	1	1	13	55	367
2018	Non-supervisor	19	26	30	15	6	2	2	22	47	1404
2017	Supervisor	22	33	33	8	3	0	1	11	56	429
2017	Non-supervisor	16	26	30	14	8	3	4	23	45	1880

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	8	20	40	25	7	0	1	32	28	576
2020	Non-supervisor	5	14	35	31	14	1	1	46	19	2000
2019	Supervisor	12	23	33	23	8	0	1	31	35	528
2019	Non-supervisor	7	16	30	26	17	1	2	45	24	1928

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	38	17	7	3	4	1	71	11	576
2020	Non-supervisor	27	30	19	8	5	6	5	65	14	2004
2019	Supervisor	31	37	17	8	3	2	2	71	11	528
2019	Non-supervisor	29	29	17	10	5	6	4	64	17	1927
2018	Supervisor	22	45	18	8	5	1	1	69	13	364
2018	Non-supervisor	18	30	23	13	7	7	3	53	22	1409
2017	Supervisor	29	39	17	8	3	2	2	71	12	428
2017	Non-supervisor	21	29	19	10	9	6	5	57	21	1886

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	29	8	4	3	0	0	85	7	572
2020	Non-supervisor	47	31	9	8	4	1	0	79	12	2004
2019	Supervisor	55	27	8	8	2	0	0	82	10	525
2019	Non-supervisor	46	29	10	9	5	1	0	75	14	1929
2018	Supervisor	52	29	7	7	4	0	0	82	11	364
2018	Non-supervisor	36	32	12	12	7	1	0	69	19	1404
2017	Supervisor	51	33	9	5	1	0	0	85	5	431
2017	Non-supervisor	38	33	11	10	7	1	1	72	17	1887

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	36	6	2	2	91	4	573
2020	Non-supervisor	58	30	7	4	2	88	5	1996
2019	Supervisor	55	35	6	3	1	89	4	527
2019	Non-supervisor	52	33	8	5	2	85	7	1928
2018	Supervisor	49	38	6	6	2	87	7	366
2018	Non-supervisor	45	38	7	6	2	84	9	1408
2017	Supervisor	47	42	7	4	1	89	5	428
2017	Non-supervisor	45	39	8	5	3	84	8	1885

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	37	6	3	1	0	89	5	568
2020	Non-supervisor	46	37	11	4	2	1	84	5	1993
2019	Supervisor	50	37	9	3	0	0	88	4	527
2019	Non-supervisor	44	37	11	5	2	1	82	7	1928
2018	Supervisor	42	46	8	3	1	0	88	4	367
2018	Non-supervisor	38	42	12	5	2	1	81	7	1409

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	25	6	2	2	4	2	89	4	573
2020	Non-supervisor	46	24	12	4	3	7	4	78	8	2004

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	63	25	7	2	2	0	0	88	4	574
2020	Non-supervisor	48	29	14	4	2	1	2	79	6	2004
2019	Supervisor	57	28	9	2	1	0	1	87	4	525
2019	Non-supervisor	49	28	13	5	2	1	3	79	8	1935

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	44	33	12	6	4	0	78	10	575
2020	Non-supervisor	47	32	12	6	4	0	79	10	2000
2019	Supervisor	37	36	15	8	3	1	74	11	524
2019	Non-supervisor	44	31	12	8	4	1	76	12	1933
2018	Supervisor	31	43	10	12	4	0	74	16	364
2018	Non-supervisor	35	34	13	11	5	0	70	17	1411
2017	Supervisor	30	39	15	11	5	0	68	16	430
2017	Non-supervisor	35	37	13	8	6	1	73	14	1888

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	27	13	5	3	1	0	79	8	575
2020	Non-supervisor	52	25	13	5	4	1	1	79	9	1999

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	30	8	4	3	0	0	84	7	576
2020	Non-supervisor	48	31	11	6	3	0	1	80	9	2002
2019	Supervisor	41	39	12	4	3	0	0	81	7	527
2019	Non-supervisor	47	29	11	7	4	1	1	78	11	1927
2018	Supervisor	43	39	7	8	3	0	0	82	11	364
2018	Non-supervisor	40	31	13	10	5	0	0	71	15	1408
2017	Supervisor	41	40	10	6	3	0	0	81	9	430
2017	Non-supervisor	38	35	11	9	5	1	0	74	15	1886

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	30	70	578
2020	Non-supervisor	40	60	2009

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	64	18	4	1	1	2	8	93	2	577
2020	Non-supervisor	60	18	7	1	1	3	9	89	3	2006

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	25	9	4	3	0	84	7	578
2020	Non-supervisor	58	26	8	5	3	0	84	8	2008
2019	Supervisor	50	31	12	4	2	0	82	7	527
2019	Non-supervisor	56	24	10	7	3	0	80	10	1933
2018	Supervisor	46	30	13	6	4	0	77	10	363
2018	Non-supervisor	45	28	12	8	6	1	73	14	1407
2017	Supervisor	47	32	11	8	2	0	79	11	431
2017	Non-supervisor	47	28	11	7	5	0	76	13	1886

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	47	31	11	5	2	3	0	81	7	577
2020	Non-supervisor	46	29	11	4	3	7	0	81	7	2005
2019	Supervisor	37	36	14	6	3	3	0	75	10	524
2019	Non-supervisor	36	28	16	6	3	9	1	71	11	1929
2018	Supervisor	36	35	13	9	3	3	0	74	13	365
2018	Non-supervisor	27	32	18	9	4	9	0	65	14	1413
2017	Supervisor	32	39	14	8	3	4	0	74	11	431
2017	Non-supervisor	26	31	18	8	5	11	0	65	14	1887

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	33	12	8	5	1	0	75	13	575
2020	Non-supervisor	41	33	13	6	4	3	0	76	10	2003
2019	Supervisor	30	35	16	10	8	1	0	66	18	521
2019	Non-supervisor	30	30	17	12	5	4	1	63	18	1927
2018	Supervisor	27	34	19	10	9	1	0	62	19	366
2018	Non-supervisor	21	32	21	15	8	3	0	55	23	1409
2017	Supervisor	27	38	18	9	7	0	0	65	17	431
2017	Non-supervisor	20	33	21	12	9	4	0	56	22	1885

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	36	18	13	6	2	0	62	20	575
2020	Non-supervisor	29	34	18	9	5	6	0	67	14	2003
2019	Supervisor	15	34	23	15	11	2	0	50	26	524
2019	Non-supervisor	21	27	22	15	8	7	1	52	24	1922
2018	Supervisor	12	33	24	19	12	1	0	45	31	365
2018	Non-supervisor	13	26	25	19	10	7	0	42	31	1408
2017	Supervisor	12	37	25	18	8	1	0	49	26	430
2017	Non-supervisor	13	28	24	16	10	9	0	45	28	1889

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	40	17	12	5	1	0	66	17	577
2020	Non-supervisor	28	36	16	11	6	2	0	66	17	2006
2019	Supervisor	15	35	22	18	10	1	0	51	28	526
2019	Non-supervisor	19	31	18	18	9	3	1	52	29	1931
2018	Supervisor	12	32	21	22	14	0	0	43	36	366
2018	Non-supervisor	12	26	22	23	14	2	0	40	38	1410
2017	Supervisor	12	41	20	20	7	1	0	53	27	431
2017	Non-supervisor	12	31	22	18	13	4	0	45	32	1884

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	31	22	5	2	2	3	70	7	578
2020	Non-supervisor	42	24	16	6	2	6	3	73	9	2007
2019	Supervisor	41	30	17	6	3	3	1	73	9	528
2019	Non-supervisor	39	25	14	6	3	10	3	73	10	1934

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	46	13	7	2	0	78	9	578
2020	Non-supervisor	35	41	15	7	2	1	77	8	2006
2019	Supervisor	32	43	14	9	2	0	75	12	525
2019	Non-supervisor	29	42	16	8	3	1	72	12	1935
2018	Supervisor	25	44	15	10	5	0	70	16	361
2018	Non-supervisor	21	41	20	12	4	1	64	16	1408
2017	Supervisor	19	43	19	13	6	0	62	19	429
2017	Non-supervisor	18	41	20	13	6	1	61	19	1884

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	19	36	23	18	4	1	55	22	573
2020	Non-supervisor	24	37	20	12	3	3	63	16	1999
2019	Supervisor	12	34	22	23	8	1	46	32	526
2019	Non-supervisor	17	31	24	16	7	3	50	25	1921

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	37	11	8	3	1	1	78	11	575
2020	Non-supervisor	32	35	14	9	3	4	2	72	13	1997
2019	Supervisor	35	35	18	7	3	1	1	72	10	526
2019	Non-supervisor	29	34	15	10	5	4	2	68	16	1930
2018	Supervisor	32	40	11	11	3	1	1	74	15	360
2018	Non-supervisor	24	33	18	14	6	3	1	60	21	1409
2017	Supervisor	39	35	16	8	1	1	0	75	9	427
2017	Non-supervisor	27	34	16	12	6	5	1	64	19	1884

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	38	39	16	5	2	0	77	7	574
2020	Non-supervisor	37	37	18	4	2	2	76	6	1996
2019	Supervisor	30	42	18	6	3	1	73	9	526
2019	Non-supervisor	32	34	20	7	3	3	68	11	1924
2018	Supervisor	24	43	22	9	2	0	66	12	362
2018	Non-supervisor	24	34	28	10	3	2	59	13	1411

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	29	16	11	5	9	3	63	19	577
2020	Non-supervisor	23	21	21	11	8	13	3	52	23	2003
2019	Supervisor	22	25	24	12	7	7	2	52	22	524
2019	Non-supervisor	19	20	21	14	11	13	2	47	29	1928
2018	Supervisor	21	27	22	16	8	4	2	51	26	360
2018	Non-supervisor	13	21	21	18	14	11	1	39	36	1410
2017	Supervisor	15	26	24	12	8	9	5	49	23	429
2017	Non-supervisor	11	19	21	16	14	17	2	37	37	1885

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	40	20	11	5	1	0	64	16	579
2020	Non-supervisor	25	33	18	13	7	3	0	60	21	2000
2019	Supervisor	24	35	15	18	7	0	0	60	25	528
2019	Non-supervisor	23	30	20	14	10	3	1	54	25	1929
2018	Supervisor	18	35	22	16	8	0	0	53	25	361
2018	Non-supervisor	13	28	22	21	14	2	0	42	36	1411
2017	Supervisor	20	40	20	11	8	0	0	60	20	429
2017	Non-supervisor	16	32	19	16	13	3	0	50	31	1885

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	33	14	14	10	1	2	60	25	579
2020	Non-supervisor	18	26	18	16	16	3	4	47	34	2008
2019	Supervisor	24	30	18	15	12	1	1	55	27	527
2019	Non-supervisor	18	24	16	16	19	3	3	45	37	1933
2018	Supervisor	21	26	18	16	17	0	1	48	33	362
2018	Non-supervisor	13	22	16	22	23	2	1	37	47	1411
2017	Supervisor	20	31	16	14	14	2	3	54	29	431
2017	Non-supervisor	14	25	15	18	22	4	2	41	42	1885

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	22	15	6	2	0	1	77	8	579
2020	Non-supervisor	54	24	11	4	2	1	4	82	6	2007
2019	Supervisor	51	23	16	5	2	1	3	76	8	527
2019	Non-supervisor	56	25	10	3	1	0	4	85	5	1929

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	25	13	4	1	0	1	82	5	578
2020	Non-supervisor	49	24	15	5	3	2	3	77	8	2002
2019	Supervisor	56	24	11	4	1	1	3	83	6	527
2019	Non-supervisor	43	24	17	7	3	2	4	71	11	1929

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	82	7	4	2	1	3	2	93	3	576
2020	Non-supervisor	79	8	4	1	2	3	4	93	3	1998
2019	Supervisor	81	8	4	1	1	3	3	95	1	523
2019	Non-supervisor	74	8	5	2	2	4	5	90	4	1925

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	80	8	3	1	0	2	6	96	1	578
2020	Non-supervisor	74	11	4	1	1	2	7	93	2	2005
2019	Supervisor	85	3	2	0	0	1	9	98	0	526
2019	Non-supervisor	77	7	3	1	1	3	9	95	2	1918

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	33	45	14	5	2	1	1	79	6	575
2020	Non-supervisor	27	42	17	7	2	4	0	73	10	2005
2019	Supervisor	28	50	12	6	2	1	0	80	8	526
2019	Non-supervisor	23	42	20	9	3	2	1	66	13	1928
2018	Supervisor	26	48	16	7	2	1	0	75	10	363
2018	Non-supervisor	17	37	25	11	6	4	1	56	18	1411
2017	Supervisor	29	47	16	6	2	0	0	76	7	431
2017	Non-supervisor	19	38	22	12	5	4	0	59	18	1887

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	40	13	3	2	1	82	5	571
2020	Non-supervisor	45	37	10	4	2	2	84	6	2000
2019	Supervisor	41	41	10	5	2	1	83	6	526
2019	Non-supervisor	41	38	13	5	2	2	80	7	1921
2018	Supervisor	41	41	12	4	2	1	82	5	362
2018	Non-supervisor	37	41	14	5	1	1	80	7	1396
2017	Supervisor	44	41	10	2	0	1	87	3	429
2017	Non-supervisor	37	42	12	4	2	2	81	6	1882

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	38	15	4	1	2	0	80	5	572
2020	Non-supervisor	41	32	15	4	1	6	1	79	6	2004
2019	Supervisor	40	38	15	4	1	2	0	79	6	524
2019	Non-supervisor	42	32	16	4	2	4	1	78	6	1922
2018	Supervisor	35	40	18	5	2	1	0	75	7	362
2018	Non-supervisor	33	36	18	5	2	4	1	73	8	1398
2017	Supervisor	38	39	17	2	1	4	0	80	3	429
2017	Non-supervisor	34	34	17	4	3	6	1	74	8	1881

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	33	22	6	2	4	1	68	8	577
2020	Non-supervisor	32	31	19	5	2	10	2	71	8	2008

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	26	9	3	2	2	1	86	6	576
2020	Non-supervisor	44	30	11	6	2	5	2	79	8	1999

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	62	28	6	1	2	91	3	573
2020	Non-supervisor	59	30	6	3	1	90	4	2001
2019	Supervisor	56	33	6	3	2	89	4	527
2019	Non-supervisor	56	31	7	4	2	87	6	1929
2018	Supervisor	56	31	8	3	2	87	5	360
2018	Non-supervisor	45	37	11	4	2	82	6	1393
2017	Supervisor	52	38	7	3	1	90	4	430
2017	Non-supervisor	45	39	8	4	3	85	7	1886

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	31	10	3	3	0	84	6	575
2020	Non-supervisor	53	30	11	4	2	0	83	6	2001
2019	Supervisor	49	30	11	7	3	0	79	10	529
2019	Non-supervisor	45	31	13	6	4	0	77	10	1928
2018	Supervisor	42	33	15	4	5	0	75	10	359
2018	Non-supervisor	37	33	19	7	4	0	70	11	1398
2017	Supervisor	42	34	15	7	2	0	76	9	430
2017	Non-supervisor	36	35	15	8	5	1	72	13	1886

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	37	10	5	3	82	7	573
2020	Non-supervisor	48	35	10	4	2	83	7	1990
2019	Supervisor	44	32	13	8	3	76	11	527
2019	Non-supervisor	40	35	14	7	3	75	10	1924
2018	Supervisor	36	39	13	7	5	76	12	362
2018	Non-supervisor	32	36	19	9	3	68	13	1393
2017	Supervisor	37	39	14	8	2	76	10	429
2017	Non-supervisor	33	37	15	10	5	70	15	1887

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	23	15	5	3	1	1	76	9	576
2020	Non-supervisor	47	25	14	6	3	3	1	75	10	2007
2019	Supervisor	44	26	16	6	5	2	0	72	12	529
2019	Non-supervisor	41	25	15	9	5	3	1	69	15	1928
2018	Supervisor	43	27	16	8	4	1	0	71	12	363
2018	Non-supervisor	34	27	20	10	6	3	0	63	17	1402
2017	Supervisor	42	31	16	8	2	2	1	74	10	430
2017	Non-supervisor	36	27	17	9	6	5	1	66	16	1887

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Supervisor	15	61	24	578
2020	Non-supervisor	13	57	30	2009
2019	Supervisor	17	54	29	529
2019	Non-supervisor	19	51	30	1936
2018	Supervisor	19	58	23	367
2018	Non-supervisor	15	54	31	1409
2017	Supervisor	18	55	27	429
2017	Non-supervisor	15	56	29	1888

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Supervisor	34	11	37	14	0	4	89
2020	Non-supervisor	24	15	19	7	29	6	238
2019	Supervisor	33	17	31	8	0	10	90
2019	Non-supervisor	18	13	20	9	35	5	337
2018	Supervisor	29	20	32	12	0	8	72
2018	Non-supervisor	19	19	31	14	12	5	230
2017	Supervisor	43	12	8	29	0	8	78
2017	Non-supervisor	27	18	20	13	17	5	276

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	6	94	577
2020	Non-supervisor	6	94	2006
2019	Supervisor	5	95	527
2019	Non-supervisor	8	92	1932
2018	Supervisor	8	92	365
2018	Non-supervisor	10	90	1412

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	26	74	35
2020	Non-supervisor	53	47	123
2019	Supervisor	42	58	26
2019	Non-supervisor	57	43	157
2018	Supervisor	37	63	31
2018	Non-supervisor	52	48	140

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	49	51	35
2020	Non-supervisor	49	51	123
2019	Supervisor	48	52	26
2019	Non-supervisor	53	47	157
2018	Supervisor	45	55	31
2018	Non-supervisor	58	42	140

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	35	65	35
2020	Non-supervisor	4	96	123
2019	Supervisor	25	75	26
2019	Non-supervisor	4	96	157

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Supervisor	100	26
2019	Non-supervisor	100	157
2018	Supervisor	100	31
2018	Non-supervisor	100	140

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	35
2020	Non-supervisor	5	95	123

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	31
2018	Non-supervisor	4	96	140

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	28	72	35
2020	Non-supervisor	37	63	123
2019	Supervisor	44	56	26
2019	Non-supervisor	30	70	156
2018	Supervisor	47	53	31
2018	Non-supervisor	38	62	139

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	37	63	35
2020	Non-supervisor	46	54	123
2019	Supervisor	28	72	26
2019	Non-supervisor	35	65	156
2018	Supervisor	30	70	31
2018	Non-supervisor	37	63	139

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	39	61	35
2020	Non-supervisor	51	49	123
2019	Supervisor	48	52	26
2019	Non-supervisor	48	52	156
2018	Supervisor	44	56	31
2018	Non-supervisor	43	57	139

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	34	66	35
2020	Non-supervisor	43	57	123
2019	Supervisor	34	66	26
2019	Non-supervisor	42	58	156
2018	Supervisor	29	71	31
2018	Non-supervisor	37	63	139

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	43	57	35
2020	Non-supervisor	39	61	123
2019	Supervisor	45	55	26
2019	Non-supervisor	28	72	156
2018	Supervisor	49	51	31
2018	Non-supervisor	34	66	139

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	51	49	35
2020	Non-supervisor	47	53	123
2019	Supervisor	49	51	26
2019	Non-supervisor	51	49	156
2018	Supervisor	43	57	31
2018	Non-supervisor	46	54	139

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	31	69	35
2020	Non-supervisor	31	69	123
2019	Supervisor	31	69	26
2019	Non-supervisor	23	77	156
2018	Supervisor	31	69	31
2018	Non-supervisor	27	73	139

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	31
2018	Non-supervisor	0	100	139

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	26
2019	Non-supervisor	7	93	156

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	22	78	35
2020	Non-supervisor	7	93	123

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	42	58	35
2020	Non-supervisor	50	50	123
2019	Supervisor	49	51	26
2019	Non-supervisor	53	47	156
2018	Supervisor	38	62	31
2018	Non-supervisor	46	54	139

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	22	78	35
2020	Non-supervisor	23	77	123
2018	Supervisor	23	77	31
2018	Non-supervisor	22	78	139

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	22	78	31
2018	Non-supervisor	11	89	139

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	60	40	35
2020	Non-supervisor	56	44	123
2019	Supervisor	62	38	26
2019	Non-supervisor	46	54	156
2018	Supervisor	72	28	31
2018	Non-supervisor	53	47	139

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	36	64	35
2020	Non-supervisor	27	73	123
2018	Supervisor	37	63	31
2018	Non-supervisor	25	75	139

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	20	80	35
2020	Non-supervisor	10	90	123
2019	Supervisor	20	80	26
2019	Non-supervisor	15	85	156
2018	Supervisor	41	59	31
2018	Non-supervisor	16	84	139

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	17	83	35
2020	Non-supervisor	12	88	123

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	35
2020	Non-supervisor	4	96	123

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	31
2018	Non-supervisor	8	92	139

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	19	81	31
2018	Non-supervisor	5	95	139

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	22	78	35
2020	Non-supervisor	23	77	123

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	14	86	35
2020	Non-supervisor	19	81	118

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	35
2020	Non-supervisor	4	96	118
2018	Supervisor	0	100	30
2018	Non-supervisor	12	88	133

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	30
2018	Non-supervisor	7	93	133

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	21	79	35
2020	Non-supervisor	41	59	118
2018	Supervisor	36	64	30
2018	Non-supervisor	33	67	133

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	14	86	35
2020	Non-supervisor	9	91	118

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	47	53	35
2020	Non-supervisor	43	57	118
2018	Supervisor	55	45	30
2018	Non-supervisor	54	46	133

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	49	51	35
2020	Non-supervisor	56	44	118
2018	Supervisor	47	53	30
2018	Non-supervisor	48	52	133

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	26	74	35
2020	Non-supervisor	16	84	118
2018	Supervisor	23	77	30
2018	Non-supervisor	9	91	133

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	20	14	5	3	27	7	67	12	576
2020	Non-supervisor	19	13	15	5	3	36	10	58	14	2004
2019	Supervisor	19	20	22	6	2	23	8	57	11	528
2019	Non-supervisor	19	11	18	5	4	31	11	53	16	1931
2018	Supervisor	22	20	18	4	5	22	8	61	13	366
2018	Non-supervisor	13	13	22	6	4	34	7	45	17	1406
2017	Supervisor	21	20	19	5	1	26	7	62	9	431
2017	Non-supervisor	13	13	19	5	4	35	10	47	18	1887

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	38	32	19	3	3	5	0	74	6	576
2020	Non-supervisor	36	28	15	4	2	12	1	75	7	2002
2019	Supervisor	36	32	19	4	2	7	0	73	6	528
2019	Non-supervisor	34	26	18	4	3	13	1	71	9	1930
2018	Supervisor	31	34	19	4	4	5	2	70	9	367
2018	Non-supervisor	23	27	25	7	4	13	1	58	13	1404
2017	Supervisor	35	34	17	5	1	7	0	75	7	430
2017	Non-supervisor	24	29	20	6	4	16	2	64	11	1887

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	3	97	577
2020	Non-supervisor	4	96	2005
2019	Supervisor	3	97	527
2019	Non-supervisor	5	95	1930
2018	Supervisor	3	97	367
2018	Non-supervisor	5	95	1408

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	41	59	18
2020	Non-supervisor	38	62	86

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	65	35	18
2020	Non-supervisor	74	26	86

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Supervisor	100	18
2020	Non-supervisor	100	86
2019	Supervisor	100	16
2019	Non-supervisor	100	99
2018	Supervisor	100	13
2018	Non-supervisor	100	72

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	35	65	18
2020	Non-supervisor	26	74	86

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	42	58	18
2020	Non-supervisor	19	81	86

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	16
2019	Non-supervisor	10	90	97
2018	Supervisor	0	100	13
2018	Non-supervisor	11	89	72

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	16
2019	Non-supervisor	6	94	97

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	34	66	18
2020	Non-supervisor	34	66	86
2019	Supervisor	49	51	16
2019	Non-supervisor	38	62	97
2018	Supervisor	51	49	13
2018	Non-supervisor	43	57	72

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	13
2018	Non-supervisor	7	93	72

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	Supervisor	100	18
2020	Non-supervisor	100	86
2018	Supervisor	100	13
2018	Non-supervisor	100	72

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	Supervisor	100	18
2020	Non-supervisor	100	86
2019	Supervisor	100	16
2019	Non-supervisor	100	97
2018	Supervisor	100	13
2018	Non-supervisor	100	72

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	45	55	16
2019	Non-supervisor	18	82	97

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	18
2020	Non-supervisor	17	83	86

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	16
2019	Non-supervisor	9	91	97

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	16
2019	Non-supervisor	13	87	97

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	13
2018	Non-supervisor	12	88	72

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	16
2019	Non-supervisor	8	92	97

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	52	48	18
2020	Non-supervisor	54	46	86
2019	Supervisor	49	51	16
2019	Non-supervisor	62	38	97
2018	Supervisor	35	65	13
2018	Non-supervisor	56	44	72

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	12
2018	Non-supervisor	16	84	70

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	45	55	12
2018	Non-supervisor	26	74	70

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	59	41	12
2018	Non-supervisor	47	53	70

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	12
2018	Non-supervisor	0	100	70

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	61	39	12
2018	Non-supervisor	50	50	70

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	19	16	2	1	31	6	69	5	576
2020	Non-supervisor	20	13	16	2	2	39	8	63	7	2001
2019	Supervisor	23	20	19	2	1	28	7	66	5	526
2019	Non-supervisor	20	11	19	3	2	34	10	57	9	1924
2018	Supervisor	23	20	18	3	1	27	8	66	6	365
2018	Non-supervisor	13	13	26	3	3	36	7	46	9	1409
2017	Supervisor	19	20	18	1	0	33	9	67	3	431
2017	Non-supervisor	12	13	21	2	2	41	8	50	9	1884

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	34	17	2	1	7	0	78	4	576
2020	Non-supervisor	36	29	15	3	2	13	2	77	5	2002
2019	Supervisor	39	36	15	3	1	7	1	80	4	526
2019	Non-supervisor	36	25	18	3	2	14	2	72	6	1927
2018	Supervisor	33	35	18	3	2	9	1	75	5	364
2018	Non-supervisor	25	26	26	4	2	16	1	61	8	1410
2017	Supervisor	34	35	17	2	0	10	1	77	3	429
2017	Non-supervisor	25	28	19	4	2	21	2	68	8	1885

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	35	13	6	3	0	1	78	9	577
2020	Non-supervisor	37	31	18	8	5	0	1	69	13	2006

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	60	25	10	2	3	0	1	85	5	577
2020	Non-supervisor	52	26	13	5	3	1	1	79	8	1999
2019	Supervisor	49	31	11	3	5	0	1	81	8	529
2019	Non-supervisor	47	28	14	6	4	0	1	76	9	1930
2018	Supervisor	46	28	15	6	4	0	0	74	11	366
2018	Non-supervisor	41	29	17	7	5	0	1	71	12	1410
2017	Supervisor	47	30	13	5	4	0	1	78	9	429
2017	Non-supervisor	42	31	14	7	4	1	2	74	12	1883

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	9	23	27	24	17	0	0	32	41	577
2020	Non-supervisor	23	31	25	13	7	0	0	54	21	2009
2019	Supervisor	12	24	27	20	17	0	0	36	37	528
2019	Non-supervisor	24	32	26	11	6	0	0	56	18	1929
2018	Supervisor	6	20	28	24	21	0	0	27	45	366
2018	Non-supervisor	14	31	29	16	9	1	0	46	25	1413
2017	Supervisor	10	22	29	21	18	0	0	32	39	430
2017	Non-supervisor	18	30	28	16	8	0	1	48	24	1885

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	19	32	27	15	8	0	0	51	23	577
2020	Non-supervisor	35	33	18	8	4	0	1	70	12	2002
2019	Supervisor	16	34	25	15	9	0	1	50	24	526
2019	Non-supervisor	33	34	21	8	3	0	1	68	11	1923
2018	Supervisor	9	29	28	22	11	0	0	39	34	364
2018	Non-supervisor	23	33	25	12	5	1	2	57	18	1410
2017	Supervisor	12	35	26	18	8	0	0	47	26	429
2017	Non-supervisor	26	32	23	12	5	0	2	59	18	1881

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	10	20	29	24	15	0	1	31	40	577
2020	Non-supervisor	29	27	20	13	8	0	1	58	22	1998
2019	Supervisor	8	20	28	21	23	0	0	29	44	528
2019	Non-supervisor	25	28	22	14	10	1	0	53	24	1927
2018	Supervisor	7	15	25	23	29	0	0	22	53	364
2018	Non-supervisor	18	26	23	19	13	1	1	44	33	1405
2017	Supervisor	8	19	30	22	20	0	0	27	43	431
2017	Non-supervisor	20	27	21	18	11	1	2	49	29	1885

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	22	30	22	15	10	0	1	52	25	575
2020	Non-supervisor	45	28	14	7	4	0	2	75	11	1995
2019	Supervisor	29	32	18	10	10	0	1	62	20	527
2019	Non-supervisor	50	27	12	5	2	0	3	80	7	1917
2018	Supervisor	25	27	20	15	12	0	1	53	27	366
2018	Non-supervisor	41	28	16	7	4	1	4	72	11	1406
2017	Supervisor	21	29	25	13	9	0	3	52	23	429
2017	Non-supervisor	40	30	14	6	3	1	6	75	10	1888

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	30	23	17	10	0	0	50	27	577
2020	Non-supervisor	32	31	19	10	7	0	0	63	17	2007
2019	Supervisor	24	28	27	10	11	0	0	52	21	528
2019	Non-supervisor	38	32	16	7	5	0	1	71	12	1924
2018	Supervisor	18	27	27	16	12	0	0	45	28	366
2018	Non-supervisor	31	32	20	10	6	1	1	64	16	1411
2017	Supervisor	20	34	23	14	8	0	0	55	22	429
2017	Non-supervisor	32	32	21	10	5	0	1	65	15	1882

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	25	17	11	5	0	6	64	17	577
2020	Non-supervisor	37	26	16	10	6	0	6	67	16	2004

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	41	18	7	3	0	0	71	11	577
2020	Non-supervisor	36	34	17	8	3	1	2	72	11	2005
2019	Supervisor	28	37	23	8	4	0	0	64	13	526
2019	Non-supervisor	32	33	22	8	3	1	1	66	11	1928
2018	Supervisor	17	38	26	15	4	0	0	55	19	365
2018	Non-supervisor	21	32	27	11	6	1	1	55	17	1404
2017	Supervisor	20	38	24	11	6	0	0	59	17	429
2017	Non-supervisor	25	32	22	13	5	1	2	58	19	1882

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	18	38	24	14	5	0	1	57	20	576
2020	Non-supervisor	30	36	20	9	3	1	1	67	12	2003
2019	Supervisor	12	33	27	19	9	0	0	46	28	527
2019	Non-supervisor	26	33	23	11	5	1	1	60	16	1929
2018	Supervisor	9	27	28	22	14	0	0	36	36	363
2018	Non-supervisor	16	31	26	16	9	1	1	48	25	1403
2017	Supervisor	8	32	26	24	9	0	0	40	34	429
2017	Non-supervisor	18	30	26	15	8	0	1	49	24	1880

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	36	20	9	4	0	1	67	13	577
2020	Non-supervisor	36	34	17	8	3	0	1	71	12	2005
2019	Supervisor	25	35	20	14	6	0	0	59	20	523
2019	Non-supervisor	33	31	20	10	5	0	1	65	15	1929
2018	Supervisor	16	36	23	16	8	0	0	52	25	365
2018	Non-supervisor	23	32	23	13	7	0	1	56	20	1403
2017	Supervisor	21	35	22	14	7	0	0	56	21	429
2017	Non-supervisor	24	32	23	11	7	1	1	58	19	1884

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	41	34	13	7	4	0	1	76	11	576
2020	Non-supervisor	46	28	13	7	5	0	1	75	12	1998
2019	Supervisor	38	33	13	8	6	0	0	72	15	526
2019	Non-supervisor	42	27	15	8	6	1	1	70	14	1923

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	38	23	9	4	0	0	63	13	577
2020	Non-supervisor	30	31	22	12	4	0	0	62	16	2005

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	34	20	16	6	0	0	58	21	579
2020	Non-supervisor	36	36	17	7	3	1	1	72	10	2002
2019	Supervisor	25	35	23	12	5	0	0	60	17	525
2019	Non-supervisor	39	34	16	6	3	1	1	74	9	1923
2018	Supervisor	21	28	28	14	8	0	1	50	23	362
2018	Non-supervisor	30	34	21	9	4	0	1	66	14	1400
2017	Supervisor	27	28	24	14	7	0	0	55	21	429
2017	Non-supervisor	31	33	21	10	4	1	1	65	14	1879

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	31	15	2	1	1	82	3	573
2020	Non-supervisor	50	30	13	4	1	1	81	6	1997
2019	Supervisor	68	21	7	2	1	1	90	2	524
2019	Non-supervisor	62	23	9	3	1	1	86	4	1920
2018	Supervisor	65	25	7	2	1	0	90	3	362
2018	Non-supervisor	59	25	9	3	1	2	86	5	1403
2017	Supervisor	72	17	8	2	0	1	90	3	431
2017	Non-supervisor	60	25	9	2	1	2	87	4	1889

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	40	20	8	4	0	0	68	12	574
2020	Non-supervisor	32	37	20	8	4	0	0	68	12	1992

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	75	15	4	1	0	1	4	95	1	573
2020	Non-supervisor	71	17	5	2	1	0	3	92	3	1995
2019	Supervisor	84	7	2	0	0	0	6	97	1	519
2019	Non-supervisor	77	11	4	1	1	1	6	94	2	1920
2018	Supervisor	86	9	2	1	0	1	1	96	2	365
2018	Non-supervisor	76	13	4	1	1	1	5	94	2	1399

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	84	8	2	2	2	1	2	95	3	570
2020	Non-supervisor	83	7	3	2	2	1	3	94	3	1993
2019	Supervisor	85	7	5	1	1	0	2	93	2	525
2019	Non-supervisor	78	9	5	2	3	1	2	90	5	1924
2018	Supervisor	79	12	3	1	3	1	2	93	4	363
2018	Non-supervisor	74	11	6	2	2	2	3	89	4	1402
2017	Supervisor	87	6	4	1	0	0	1	94	2	431
2017	Non-supervisor	76	11	4	2	3	1	3	90	5	1886

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	67	25	6	2	0	0	1	92	2	572
2020	Non-supervisor	71	18	6	3	1	0	1	91	3	1983
2019	Supervisor	57	29	10	3	1	0	1	86	4	527
2019	Non-supervisor	58	27	9	2	2	1	2	87	4	1924
2018	Supervisor	52	30	12	4	2	0	0	82	6	365
2018	Non-supervisor	54	30	10	4	2	0	1	85	5	1412
2017	Supervisor	58	30	8	2	0	0	1	89	2	430
2017	Non-supervisor	55	29	9	3	2	0	1	85	5	1884

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	72	18	5	3	2	0	1	91	4	572
2020	Non-supervisor	71	16	6	3	3	0	1	88	6	1996
2019	Supervisor	62	21	10	4	2	0	1	84	6	527
2019	Non-supervisor	63	19	9	4	3	1	1	83	8	1917
2018	Supervisor	57	23	12	5	4	0	0	80	9	364
2018	Non-supervisor	54	22	11	6	5	0	1	78	11	1410
2017	Supervisor	64	24	8	3	2	0	0	88	4	429
2017	Non-supervisor	59	20	10	5	4	0	2	81	9	1887

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	53	30	12	3	2	0	1	84	5	577
2020	Non-supervisor	67	6	2	1	0	0	24	97	1	1998
2019	Supervisor	47	30	18	3	2	0	1	77	5	523
2019	Non-supervisor	64	8	2	0	0	1	25	96	1	1917
2018	Supervisor	39	36	18	6	2	0	0	74	8	362
2018	Non-supervisor	56	9	3	1	0	0	32	95	1	1401
2017	Supervisor	44	32	17	5	1	0	0	77	6	430
2017	Non-supervisor	58	8	2	0	0	0	32	96	1	1883

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	74	18	5	1	0	0	2	94	2	577
2020	Non-supervisor	75	15	4	1	0	0	4	94	1	2004
2019	Supervisor	70	20	5	2	1	0	2	92	3	521
2019	Non-supervisor	72	16	5	1	1	1	5	93	2	1916
2018	Supervisor	68	22	7	2	1	0	1	90	3	364
2018	Non-supervisor	68	18	6	1	0	1	6	92	1	1405
2017	Supervisor	69	20	5	2	1	0	3	91	3	430
2017	Non-supervisor	69	16	6	1	0	1	7	92	2	1880

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	71	19	6	1	1	0	1	91	3	576
2020	Non-supervisor	59	22	9	4	4	1	1	83	8	2008
2019	Supervisor	77	14	4	2	1	0	1	93	4	528
2019	Non-supervisor	62	19	9	3	4	1	2	84	7	1920
2018	Supervisor	69	19	7	3	2	0	1	89	5	363
2018	Non-supervisor	53	24	11	5	5	0	2	79	10	1413
2017	Supervisor	64	24	7	2	2	0	1	88	4	430
2017	Non-supervisor	50	25	11	5	5	1	3	78	11	1889

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	27	12	3	0	1	84	3	577
2020	Non-supervisor	49	30	13	4	2	1	80	6	2007
2019	Supervisor	69	19	8	3	0	1	89	3	527
2019	Non-supervisor	59	25	10	2	1	2	86	4	1922
2018	Supervisor	65	22	10	2	1	1	87	3	363
2018	Non-supervisor	53	30	10	3	1	2	85	4	1411
2017	Supervisor	62	26	8	1	1	2	90	2	429
2017	Non-supervisor	54	28	10	3	1	3	85	4	1886

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	43	25	5	1	0	0	69	6	577
2020	Non-supervisor	25	42	23	7	2	0	0	68	9	2009

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	10	28	39	17	5	38	22	579
2020	Non-supervisor	15	38	33	11	3	53	13	2004
2019	Supervisor	10	29	38	18	5	39	23	528
2019	Non-supervisor	20	37	31	10	2	57	12	1937
2018	Supervisor	6	26	42	20	5	33	26	367
2018	Non-supervisor	12	36	36	13	3	48	16	1414
2017	Supervisor	8	25	39	21	7	33	28	431
2017	Non-supervisor	10	34	38	13	5	44	18	1889

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	11	26	37	19	7	26	37	579
2020	Non-supervisor	7	15	39	27	11	38	22	1997
2019	Supervisor	11	20	43	18	8	26	31	527
2019	Non-supervisor	5	13	39	28	14	43	18	1922
2018	Supervisor	9	28	38	21	5	26	37	364
2018	Non-supervisor	6	17	41	26	10	36	23	1396
2017	Supervisor	6	23	43	22	6	28	29	430
2017	Non-supervisor	6	17	40	26	11	37	22	1880

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	38	7	3	1	1	0	89	4	579
2020	Non-supervisor	44	37	12	3	1	2	0	83	5	2001
2019	Supervisor	18	44	21	12	2	3	0	63	15	527
2019	Non-supervisor	18	36	22	13	5	6	0	58	19	1925
2018	Supervisor	10	32	29	17	9	4	0	43	27	366
2018	Non-supervisor	11	28	27	19	10	6	1	41	30	1411
2017	Supervisor	12	38	25	15	8	3	0	51	24	431
2017	Non-supervisor	9	26	25	17	10	11	1	40	31	1886

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	38	12	5	3	0	0	80	8	575
2020	Non-supervisor	42	34	13	6	2	3	0	78	8	1999

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	24	15	10	7	1	0	68	17	576
2020	Non-supervisor	37	28	12	12	7	2	1	67	20	2000

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	53	28	12	2	3	2	1	83	5	577
2020	Non-supervisor	48	28	13	3	3	4	1	80	7	2002

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	39	15	6	3	1	75	9	579
2020	Non-supervisor	40	35	13	6	3	2	77	10	2008
2019	Supervisor	21	40	21	11	5	2	62	16	526
2019	Non-supervisor	25	36	19	13	5	3	63	18	1929
2018	Supervisor	14	39	25	15	6	2	54	21	367
2018	Non-supervisor	20	31	23	15	8	3	53	23	1409
2017	Supervisor	15	44	21	13	5	1	60	18	430
2017	Non-supervisor	18	36	20	14	7	4	56	23	1883

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	41	42	8	8	1	0	0	83	9	579
2020	Non-supervisor	45	40	8	5	1	0	0	86	6	2008

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	39	11	7	1	0	0	81	8	577
2020	Non-supervisor	46	36	10	6	2	0	0	82	8	1995

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	40	13	5	1	0	0	80	6	576
2020	Non-supervisor	38	38	15	5	1	1	1	77	7	1996

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	37	7	3	1	0	1	90	3	576
2020	Non-supervisor	52	32	10	3	1	1	1	86	4	2001

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	69	17	5	1	1	5	2	93	2	577
2020	Non-supervisor	68	16	5	1	1	7	3	93	1	2003

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	65	27	5	1	1	1	0	93	2	578
2020	Non-supervisor	59	29	7	2	1	2	0	90	3	2007

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	57	28	8	4	3	1	0	85	7	577
2020	Non-supervisor	52	29	8	6	4	1	0	82	10	1998

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	61	27	6	3	1	0	0	89	5	574
2020	Non-supervisor	59	26	8	4	2	1	0	86	6	2005

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	22	54	11	9	2	2	0	77	11	576
2019	Supervisor	11	42	21	16	4	3	3	56	22	528

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	97	3	577

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	46	16	10	4	0	0	70	14	561

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	8	92	578
2020	Non-supervisor	9	91	1980

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	8	92	579
2020	Non-supervisor	7	93	1985
2019	Supervisor	8	92	526
2019	Non-supervisor	11	89	1933
2017	Supervisor	9	91	431
2017	Non-supervisor	10	90	1886

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	40	60	49
2020	Non-supervisor	33	67	136

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	85	15	49
2020	Non-supervisor	76	24	136
2019	Supervisor	88	12	44
2019	Non-supervisor	81	19	205
2017	Supervisor	73	27	40
2017	Non-supervisor	75	25	190

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	71	24	3	2	0	0	0	95	2	42
2020	Non-supervisor	48	33	9	9	1	0	0	81	10	104
2019	Supervisor	52	40	6	3	0	0	0	92	3	38
2019	Non-supervisor	52	36	4	5	2	0	1	88	8	162
2017	Supervisor	69	27	4	0	0	0	0	96	0	30
2017	Non-supervisor	45	41	7	4	2	1	0	87	6	143

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	28	7	4	1	2	2	87	5	578
2020	Non-supervisor	46	31	9	3	2	4	4	84	5	2002

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	5	78	16	1	93	7	579
2020	Non-supervisor	6	71	20	3	93	7	2010

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	73	27	32
2020	Non-supervisor	64	36	108

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	31	19	10	0	0	3	70	11	31
2020	Non-supervisor	18	18	24	14	10	4	12	43	29	108

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	22	17	18	7	3	12	50	30	32
2020	Non-supervisor	11	26	14	20	16	1	12	42	41	108

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	70	8	3	2	1	2	13	93	4	579
2020	Non-supervisor	61	8	4	1	1	4	20	92	3	2006
2019	Supervisor	68	13	5	4	2	1	7	88	7	526
2019	Non-supervisor	61	12	6	3	2	3	13	87	6	1926
2018	Supervisor	72	7	5	2	3	1	9	88	6	366
2018	Non-supervisor	67	9	5	3	2	2	13	88	6	1411

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for National Research Council Canada by Question 83. Are you a supervisor?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence