2020 Public Service Employee Survey Results for National Research Council Canada by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 44 6 8 2 0 0 84 10 560
2020 Non-visible minority 35 51 5 8 2 0 0 86 9 2010

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 74 18 3 3 1 0 1 93 4 557
2020 Non-visible minority 74 17 5 3 1 0 1 91 4 2008
2017 Visible minority 66 24 4 2 1 0 2 92 3 402
2017 Non-visible minority 63 22 7 4 2 1 1 87 6 1908

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 39 12 10 1 0 0 77 11 561
2020 Non-visible minority 37 41 10 10 2 0 0 78 12 2007
2019 Visible minority 54 33 5 6 1 0 0 87 8 491
2019 Non-visible minority 53 33 6 6 2 0 0 86 8 1938
2017 Visible minority 50 34 6 7 3 0 0 84 10 403
2017 Non-visible minority 48 37 5 7 3 0 0 85 9 1908

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 38 14 8 2 0 1 76 10 555
2020 Non-visible minority 37 40 13 7 2 0 1 78 9 2000
2019 Visible minority 37 37 15 7 4 0 0 75 10 488
2019 Non-visible minority 33 40 12 11 4 0 0 73 15 1937
2018 Visible minority 27 40 14 12 6 0 1 67 19 318
2018 Non-visible minority 23 45 12 13 5 0 1 69 18 1430
2017 Visible minority 28 44 13 10 4 0 1 72 15 402
2017 Non-visible minority 27 41 13 13 6 0 0 68 19 1907

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 49 36 9 4 1 0 0 86 6 554
2020 Non-visible minority 53 34 6 5 1 0 0 88 6 1999
2019 Visible minority 57 31 7 4 1 0 1 89 5 488
2019 Non-visible minority 57 32 6 3 1 0 0 89 5 1926
2017 Visible minority 50 40 5 4 1 0 0 90 5 401
2017 Non-visible minority 55 35 6 4 1 0 0 90 5 1904

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 34 13 7 3 1 0 77 10 557
2020 Non-visible minority 47 32 10 8 3 0 0 79 11 2007
2019 Visible minority 45 32 14 6 3 0 0 77 9 489
2019 Non-visible minority 48 29 11 7 4 1 0 78 11 1936
2018 Visible minority 38 37 12 7 4 1 1 76 12 317
2018 Non-visible minority 42 33 13 7 4 0 1 76 11 1425
2017 Visible minority 38 37 11 8 4 1 1 76 12 400
2017 Non-visible minority 42 33 13 8 3 1 0 76 11 1903

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 45 38 10 5 2 0 0 83 7 557
2020 Non-visible minority 46 36 9 6 3 0 0 82 9 2010
2019 Visible minority 43 36 11 7 3 0 0 79 10 491
2019 Non-visible minority 43 37 11 7 3 0 0 80 9 1944
2018 Visible minority 36 45 10 7 2 0 0 81 9 318
2018 Non-visible minority 39 41 10 7 3 0 0 80 10 1426
2017 Visible minority 39 44 10 4 3 0 0 83 7 403
2017 Non-visible minority 35 46 10 7 2 0 0 82 9 1906

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 41 13 10 5 1 0 72 15 558
2020 Non-visible minority 32 38 14 10 5 0 0 71 15 2011
2019 Visible minority 31 34 16 12 7 0 1 65 19 489
2019 Non-visible minority 29 37 16 12 6 0 0 66 18 1942
2018 Visible minority 25 30 24 13 7 1 0 56 20 316
2018 Non-visible minority 21 35 20 15 9 0 0 56 24 1431
2017 Visible minority 24 35 17 15 7 1 0 60 23 403
2017 Non-visible minority 24 37 17 15 8 0 0 60 22 1907

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 39 11 6 2 0 0 82 8 557
2020 Non-visible minority 32 44 12 9 3 0 0 77 12 1996
2019 Visible minority 38 45 8 8 2 0 0 83 10 489
2019 Non-visible minority 32 40 14 10 3 0 0 72 13 1936
2018 Visible minority 33 37 19 10 2 0 0 69 12 316
2018 Non-visible minority 24 44 15 13 5 0 0 68 18 1432
2017 Visible minority 32 48 11 8 2 0 0 79 10 401
2017 Non-visible minority 24 46 15 12 4 0 0 69 16 1907

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 52 36 8 3 1 0 0 88 4 557
2020 Non-visible minority 46 39 8 5 2 0 0 85 6 1996
2019 Visible minority 47 38 10 4 1 0 0 85 5 486
2019 Non-visible minority 41 38 12 6 2 0 0 79 8 1937
2018 Visible minority 47 37 11 3 0 0 0 85 4 320
2018 Non-visible minority 38 44 10 6 2 0 0 82 8 1429
2017 Visible minority 42 43 10 4 0 0 0 85 5 403
2017 Non-visible minority 35 44 11 6 4 0 0 79 10 1908

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 41 12 6 3 0 0 78 10 558
2020 Non-visible minority 38 37 13 8 4 0 0 76 11 2006
2019 Visible minority 38 36 12 8 5 0 0 75 13 487
2019 Non-visible minority 34 38 13 10 5 0 0 73 15 1941
2018 Visible minority 33 39 15 10 3 0 0 72 14 320
2018 Non-visible minority 29 39 15 11 6 0 0 67 17 1421
2017 Visible minority 31 42 15 7 5 0 0 74 11 403
2017 Non-visible minority 27 42 15 10 6 0 0 69 16 1907

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 59 31 8 1 1 0 0 91 2 558
2020 Non-visible minority 58 32 7 2 1 0 0 90 3 1999
2019 Visible minority 61 28 7 3 0 0 0 89 3 487
2019 Non-visible minority 56 32 8 3 1 0 0 88 4 1933
2018 Visible minority 62 29 7 1 1 0 0 91 2 318
2018 Non-visible minority 54 35 8 3 1 0 0 88 4 1419
2017 Visible minority 59 33 6 2 1 0 0 92 3 399
2017 Non-visible minority 55 36 7 2 1 0 0 90 3 1907

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 41 12 10 2 0 0 76 12 557
2020 Non-visible minority 38 39 12 8 3 0 0 77 11 2003
2019 Visible minority 35 36 15 9 4 0 0 72 13 487
2019 Non-visible minority 35 39 13 8 5 0 0 74 13 1934
2018 Visible minority 24 41 18 12 5 0 0 65 17 320
2018 Non-visible minority 30 41 12 11 6 0 0 71 17 1423
2017 Visible minority 26 43 16 10 4 1 0 69 15 399
2017 Non-visible minority 31 43 12 10 4 0 0 74 14 1906

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 34 13 7 3 0 0 76 10 555
2020 Non-visible minority 43 35 12 7 3 0 0 78 10 2005
2019 Visible minority 42 31 15 9 3 0 0 73 11 489
2019 Non-visible minority 41 33 14 7 5 0 0 75 12 1943
2018 Visible minority 33 34 16 12 4 0 0 67 16 315
2018 Non-visible minority 36 37 13 10 4 0 0 72 14 1422
2017 Visible minority 32 42 15 6 5 0 0 74 11 399
2017 Non-visible minority 38 36 13 9 4 0 0 74 13 1904

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 41 14 6 2 1 1 78 8 552
2020 Non-visible minority 36 42 12 6 2 0 0 79 9 1995
2019 Visible minority 34 38 17 8 3 1 0 72 11 486
2019 Non-visible minority 33 40 15 8 3 0 0 74 11 1917
2018 Visible minority 26 39 18 11 5 0 1 66 16 315
2018 Non-visible minority 24 38 18 14 5 0 1 63 19 1427
2017 Visible minority 27 41 19 8 6 0 0 68 13 398
2017 Non-visible minority 29 40 15 11 5 0 1 69 16 1907

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 57 33 6 3 1 0 0 90 4 558
2020 Non-visible minority 51 36 8 4 1 0 0 87 5 2010
2019 Visible minority 53 35 8 2 2 1 0 88 4 491
2019 Non-visible minority 48 36 10 4 1 0 0 85 6 1944
2018 Visible minority 50 36 9 3 1 1 0 87 4 320
2018 Non-visible minority 43 40 11 5 2 0 0 82 7 1428
2017 Visible minority 49 38 8 3 1 0 0 88 4 398
2017 Non-visible minority 43 39 10 5 2 0 0 83 7 1907

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 40 17 10 4 0 0 69 14 556
2020 Non-visible minority 29 36 18 11 6 0 0 65 17 2006
2019 Visible minority 31 41 18 7 3 0 0 72 10 488
2019 Non-visible minority 33 33 18 10 6 0 0 67 16 1938
2018 Visible minority 30 37 17 11 5 0 0 67 16 319
2018 Non-visible minority 26 34 21 12 6 0 1 60 19 1431
2017 Visible minority 29 41 19 6 3 1 0 71 10 402
2017 Non-visible minority 25 41 20 9 5 0 1 66 14 1905

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 5 21 42 22 7 1 1 29 27 558
2020 Non-visible minority 6 23 38 23 9 0 0 32 29 2009
2019 Visible minority 7 26 36 21 7 1 2 29 34 490
2019 Non-visible minority 8 24 39 19 8 1 1 28 33 1939
2018 Visible minority 12 30 33 18 6 1 1 24 42 317
2018 Non-visible minority 11 30 37 17 4 1 1 21 41 1427
2017 Visible minority 11 25 37 16 7 1 4 24 38 399
2017 Non-visible minority 10 27 38 16 7 0 2 23 38 1903

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 4 9 26 36 20 3 2 59 14 554
2020 Non-visible minority 4 11 24 34 24 2 1 60 16 2004
2019 Visible minority 6 16 27 27 17 4 4 47 24 483
2019 Non-visible minority 6 15 29 29 17 2 2 48 22 1936
2018 Visible minority 10 19 29 24 13 3 1 39 31 316
2018 Non-visible minority 10 21 31 23 12 2 1 36 31 1422
2017 Visible minority 9 22 24 22 12 4 7 38 35 397
2017 Non-visible minority 9 19 30 24 13 2 3 40 29 1893

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 13 24 27 22 8 2 3 32 39 558
2020 Non-visible minority 11 21 35 20 10 1 2 31 33 2004
2019 Visible minority 17 24 27 18 7 4 3 27 44 486
2019 Non-visible minority 15 27 30 16 9 1 2 26 43 1940
2018 Visible minority 26 19 30 16 8 1 1 24 46 315
2018 Non-visible minority 19 28 30 15 6 1 1 21 48 1421
2017 Visible minority 20 26 24 15 7 3 5 24 50 399
2017 Non-visible minority 18 27 29 15 7 2 4 22 47 1902

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 4 9 28 40 17 1 2 58 13 555
2020 Non-visible minority 4 13 33 34 14 0 1 49 17 2004
2019 Visible minority 4 9 33 29 18 3 2 50 14 486
2019 Non-visible minority 4 13 35 29 15 1 1 46 18 1930
2018 Visible minority 6 13 37 31 10 1 2 42 20 315
2018 Non-visible minority 7 18 37 26 10 1 1 37 26 1422
2017 Visible minority 4 9 35 28 15 2 6 47 14 397
2017 Non-visible minority 7 15 36 28 12 1 2 41 22 1897

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 12 16 28 26 14 2 1 42 29 557
2020 Non-visible minority 11 19 28 24 15 1 2 40 31 2002
2019 Visible minority 12 17 30 22 15 1 3 38 30 488
2019 Non-visible minority 13 20 28 21 15 2 1 37 34 1935
2018 Visible minority 14 29 30 18 5 2 2 24 44 318
2018 Non-visible minority 20 25 29 16 7 1 2 24 46 1427
2017 Visible minority 12 21 27 21 11 1 6 35 36 399
2017 Non-visible minority 12 23 30 19 11 1 3 31 38 1901

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 2 5 22 37 24 6 4 67 8 553
2020 Non-visible minority 2 8 19 34 32 2 3 70 10 2002
2019 Visible minority 2 7 25 31 23 5 8 61 11 487
2019 Non-visible minority 4 9 22 33 27 2 3 63 14 1928
2018 Visible minority 3 9 29 36 15 4 5 55 13 313
2018 Non-visible minority 7 11 25 30 22 3 3 55 19 1414
2017 Visible minority 2 8 19 35 19 7 10 65 12 399
2017 Non-visible minority 4 9 20 33 25 3 6 63 14 1896

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 10 22 27 21 11 5 3 35 35 553
2020 Non-visible minority 10 22 34 21 10 1 2 32 33 2000
2019 Visible minority 16 18 25 20 11 4 5 34 38 484
2019 Non-visible minority 13 25 31 16 11 2 2 28 39 1935
2018 Visible minority 22 21 29 18 5 3 3 24 45 316
2018 Non-visible minority 20 29 30 13 5 2 2 19 50 1428
2017 Visible minority 17 25 27 12 8 5 5 22 47 401
2017 Non-visible minority 17 27 31 13 6 1 4 20 47 1900

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 5 11 30 34 16 1 2 52 17 556
2020 Non-visible minority 6 16 37 28 12 0 1 40 22 2005
2019 Visible minority 6 14 27 25 20 2 5 49 22 486
2019 Non-visible minority 8 18 32 26 14 1 2 41 27 1941
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 34 18 8 5 6 4 66 14 558
2020 Non-visible minority 28 32 18 8 4 5 5 66 14 2007
2019 Visible minority 32 29 17 8 5 4 5 67 15 488
2019 Non-visible minority 29 30 18 10 5 5 4 65 16 1938
2018 Visible minority 22 30 22 12 8 4 3 56 21 320
2018 Non-visible minority 18 33 22 11 6 6 3 57 19 1426
2017 Visible minority 24 34 15 8 8 5 5 65 18 401
2017 Non-visible minority 22 31 20 10 8 6 4 59 20 1906

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 29 12 8 4 0 0 77 12 557
2020 Non-visible minority 49 31 8 7 4 1 0 81 11 2004
2019 Visible minority 47 28 10 8 6 0 0 76 14 487
2019 Non-visible minority 48 29 10 9 4 0 0 77 13 1938
2018 Visible minority 35 33 13 11 8 0 1 68 19 318
2018 Non-visible minority 40 32 11 11 5 1 0 73 16 1423
2017 Visible minority 41 30 11 8 7 1 1 73 16 403
2017 Non-visible minority 41 33 11 9 6 1 0 75 15 1907

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 55 32 7 3 2 0 0 87 5 557
2020 Non-visible minority 59 30 6 4 1 0 0 89 5 1997
2019 Visible minority 54 30 9 4 3 0 0 84 7 487
2019 Non-visible minority 52 34 7 5 2 0 0 86 7 1939
2018 Visible minority 44 37 7 9 3 0 0 82 11 318
2018 Non-visible minority 47 39 7 6 2 0 0 85 8 1428
2017 Visible minority 44 38 8 4 5 0 1 83 9 403
2017 Non-visible minority 45 39 8 5 2 0 0 85 7 1902

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 46 38 11 3 1 1 0 85 4 554
2020 Non-visible minority 48 37 9 4 1 1 0 85 5 1992
2019 Visible minority 48 35 10 4 2 1 0 83 6 489
2019 Non-visible minority 45 38 10 5 2 0 0 83 7 1937
2018 Visible minority 36 45 11 4 3 1 0 83 6 319
2018 Non-visible minority 40 42 11 4 2 1 0 83 6 1430

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 24 17 6 5 9 3 68 13 556
2020 Non-visible minority 52 24 9 3 2 6 4 84 5 2006
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 50 28 12 4 3 1 3 80 7 556
2020 Non-visible minority 51 28 13 3 2 0 2 81 5 2008
2019 Visible minority 47 28 13 5 2 1 3 79 7 490
2019 Non-visible minority 51 28 12 4 2 0 2 81 7 1941

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 50 29 10 6 5 0 1 79 10 557
2020 Non-visible minority 45 33 12 6 3 0 0 78 9 2004
2019 Visible minority 44 32 13 7 4 1 0 76 11 491
2019 Non-visible minority 43 32 13 8 4 1 0 75 12 1937
2018 Visible minority 41 32 14 9 4 0 0 73 13 318
2018 Non-visible minority 34 37 12 12 5 0 0 71 17 1429
2017 Visible minority 38 38 10 5 7 0 1 78 12 403
2017 Non-visible minority 33 37 14 9 5 1 0 71 15 1907

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 49 28 15 4 3 1 0 78 7 555
2020 Non-visible minority 53 24 12 5 4 1 1 79 9 2005

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 51 28 12 5 4 1 0 80 8 556
2020 Non-visible minority 49 32 10 6 3 0 1 81 9 2008
2019 Visible minority 48 28 10 8 4 1 2 78 12 487
2019 Non-visible minority 46 32 11 6 4 1 1 79 10 1939
2018 Visible minority 43 30 14 8 4 1 1 74 12 317
2018 Non-visible minority 40 33 12 10 5 0 0 73 15 1427
2017 Visible minority 41 33 12 8 5 0 1 75 13 403
2017 Non-visible minority 38 37 11 9 5 1 0 75 14 1905

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 40 60 560
2020 Non-visible minority 37 63 2012

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 57 19 7 1 1 4 10 89 2 558
2020 Non-visible minority 62 17 7 1 1 3 9 90 3 2009

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 58 26 8 4 4 0 0 84 8 560
2020 Non-visible minority 58 26 8 5 3 0 0 84 7 2011
2019 Visible minority 52 26 11 6 4 0 0 79 10 490
2019 Non-visible minority 55 25 10 6 3 0 0 81 9 1941
2018 Visible minority 45 26 15 6 7 1 0 72 13 317
2018 Non-visible minority 46 29 11 8 5 0 0 75 14 1426
2017 Visible minority 51 25 11 6 6 1 0 77 12 401
2017 Non-visible minority 46 30 11 8 5 0 0 76 13 1907
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 44 30 12 3 2 8 1 80 6 557
2020 Non-visible minority 46 30 11 5 3 6 0 81 8 2010
2019 Visible minority 38 27 15 5 4 10 2 74 10 487
2019 Non-visible minority 36 30 16 6 3 8 0 72 10 1937
2018 Visible minority 31 33 19 6 3 8 0 69 10 318
2018 Non-visible minority 28 33 17 10 4 8 0 67 15 1432
2017 Visible minority 26 30 20 7 6 11 1 64 14 402
2017 Non-visible minority 28 33 17 8 4 10 0 67 14 1908

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 32 13 5 3 4 0 78 8 557
2020 Non-visible minority 40 34 13 6 5 2 0 75 11 2007
2019 Visible minority 33 28 17 8 6 6 2 66 15 488
2019 Non-visible minority 30 32 17 13 6 2 0 64 19 1931
2018 Visible minority 25 33 20 10 7 4 0 61 18 318
2018 Non-visible minority 21 32 21 15 8 2 0 55 24 1429
2017 Visible minority 22 34 19 9 10 5 1 59 21 403
2017 Non-visible minority 21 34 21 12 8 3 0 57 21 1905

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 30 18 7 4 7 1 69 12 557
2020 Non-visible minority 27 35 18 11 5 4 0 65 17 2006
2019 Visible minority 24 27 23 11 7 8 1 55 20 489
2019 Non-visible minority 19 29 22 15 8 5 0 51 25 1929
2018 Visible minority 19 25 25 16 8 7 0 47 26 317
2018 Non-visible minority 12 28 25 19 11 5 0 42 32 1428
2017 Visible minority 14 27 25 13 11 10 1 45 26 403
2017 Non-visible minority 12 30 24 17 9 7 0 46 28 1908

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 36 16 8 4 3 1 70 13 557
2020 Non-visible minority 26 37 17 12 6 2 0 65 18 2011
2019 Visible minority 24 28 18 14 10 6 1 55 26 488
2019 Non-visible minority 17 33 19 19 9 2 0 52 29 1940
2018 Visible minority 20 27 17 20 13 3 0 49 34 318
2018 Non-visible minority 11 28 22 24 14 2 0 39 39 1432
2017 Visible minority 16 29 23 15 11 5 1 48 28 402
2017 Non-visible minority 11 34 21 19 12 3 0 46 32 1904

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 26 14 6 3 5 4 75 10 558
2020 Non-visible minority 40 26 18 5 2 6 3 71 9 2012
2019 Visible minority 44 23 13 4 3 9 4 77 9 490
2019 Non-visible minority 39 27 15 6 3 8 2 73 10 1944
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 41 13 5 2 1 0 79 7 558
2020 Non-visible minority 33 42 15 7 2 1 0 76 9 2010
2019 Visible minority 37 39 13 6 4 1 0 77 10 490
2019 Non-visible minority 28 43 16 9 3 1 0 72 12 1941
2018 Visible minority 26 42 16 12 4 1 0 68 16 318
2018 Non-visible minority 22 42 20 12 4 1 0 64 16 1424
2017 Visible minority 19 44 20 9 6 1 0 64 15 400
2017 Non-visible minority 18 41 20 13 6 1 0 60 19 1905

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 39 18 9 3 5 0 68 12 556
2020 Non-visible minority 22 36 21 14 4 2 0 60 19 2000
2019 Visible minority 23 30 22 12 6 5 1 57 20 485
2019 Non-visible minority 15 32 24 19 8 3 0 48 27 1933

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 31 34 15 8 4 6 2 71 13 556
2020 Non-visible minority 34 36 13 9 3 3 2 74 13 2000
2019 Visible minority 32 33 14 9 5 6 2 71 15 487
2019 Non-visible minority 30 35 16 10 4 3 2 68 15 1940
2018 Visible minority 26 34 17 14 5 3 1 63 19 316
2018 Non-visible minority 26 34 17 13 6 3 1 63 20 1426
2017 Visible minority 26 39 16 8 6 5 1 68 15 401
2017 Non-visible minority 29 33 16 12 5 5 1 66 17 1903

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 35 15 6 3 4 1 75 9 555
2020 Non-visible minority 37 37 18 4 2 1 0 76 6 1999
2019 Visible minority 34 32 18 6 4 5 0 70 11 486
2019 Non-visible minority 31 36 20 7 3 2 0 69 10 1935
2018 Visible minority 25 35 23 12 3 2 0 62 15 319
2018 Non-visible minority 24 36 27 9 3 2 0 60 12 1427

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 22 23 23 10 7 12 3 53 20 558
2020 Non-visible minority 25 22 19 11 8 12 3 55 23 2006
2019 Visible minority 23 20 18 12 11 13 3 51 27 490
2019 Non-visible minority 19 22 22 14 10 11 2 47 28 1934
2018 Visible minority 15 25 22 15 11 11 2 46 30 317
2018 Non-visible minority 15 22 21 18 13 10 1 41 35 1426
2017 Visible minority 14 21 20 14 13 14 3 43 33 401
2017 Non-visible minority 11 20 22 15 13 16 2 38 35 1905

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 32 20 11 7 4 0 59 20 556
2020 Non-visible minority 25 35 18 13 6 2 0 61 20 2007
2019 Visible minority 24 31 19 13 9 3 1 57 23 488
2019 Non-visible minority 23 31 19 15 9 2 0 55 25 1940
2018 Visible minority 19 27 19 21 13 2 0 47 34 318
2018 Non-visible minority 13 30 22 19 13 2 0 44 33 1427
2017 Visible minority 21 29 18 15 15 3 0 51 30 403
2017 Non-visible minority 16 34 19 16 12 3 0 52 29 1903

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 20 28 21 11 12 4 3 52 25 558
2020 Non-visible minority 19 27 16 16 15 3 4 49 34 2013
2019 Visible minority 23 27 16 11 16 4 3 54 29 489
2019 Non-visible minority 19 25 17 17 18 2 2 46 37 1942
2018 Visible minority 19 26 15 20 18 1 1 45 39 318
2018 Non-visible minority 14 23 16 21 23 2 1 38 45 1428
2017 Visible minority 18 28 16 15 17 5 2 49 34 403
2017 Non-visible minority 14 25 15 18 21 3 2 42 41 1905

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 52 27 12 3 1 0 4 82 5 559
2020 Non-visible minority 55 23 12 5 2 0 3 81 7 2012
2019 Visible minority 51 24 12 3 2 1 6 81 5 489
2019 Non-visible minority 56 24 11 4 1 0 3 83 5 1939

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 44 27 16 5 3 2 3 75 8 558
2020 Non-visible minority 53 23 14 4 2 1 3 79 7 2007
2019 Visible minority 38 27 18 7 4 2 5 69 12 488
2019 Non-visible minority 47 23 16 6 3 2 3 74 9 1940

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 67 13 7 2 2 5 4 87 5 556
2020 Non-visible minority 83 6 3 1 1 2 3 95 3 2003
2019 Visible minority 62 12 7 4 3 6 6 84 8 486
2019 Non-visible minority 79 7 4 1 1 3 4 92 3 1934

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 65 16 6 1 1 3 8 91 3 557
2020 Non-visible minority 78 9 3 1 0 2 6 95 2 2011
2019 Visible minority 67 10 5 1 2 3 12 91 3 485
2019 Non-visible minority 82 5 2 1 1 2 8 97 1 1931

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 25 42 19 6 2 6 0 72 8 557
2020 Non-visible minority 29 43 16 7 2 2 0 74 10 2008
2019 Visible minority 25 38 19 9 4 3 2 66 14 488
2019 Non-visible minority 23 45 18 8 3 2 1 70 11 1938
2018 Visible minority 18 37 23 13 4 4 1 58 18 318
2018 Non-visible minority 19 39 23 10 5 3 0 60 16 1430
2017 Visible minority 19 37 22 13 6 4 0 58 19 403
2017 Non-visible minority 21 40 21 10 4 3 0 63 15 1907

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 38 10 4 2 4 0 83 6 555
2020 Non-visible minority 45 38 10 4 2 1 0 84 6 2001
2019 Visible minority 44 32 13 6 3 2 0 78 9 488
2019 Non-visible minority 41 40 12 4 2 2 0 82 6 1931
2018 Visible minority 40 37 14 6 2 1 1 79 7 313
2018 Non-visible minority 38 42 13 5 1 1 0 81 6 1416
2017 Visible minority 38 39 12 4 3 3 0 80 7 402
2017 Non-visible minority 38 43 12 4 2 2 0 83 5 1901

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 34 14 5 2 5 1 78 7 555
2020 Non-visible minority 41 33 15 4 1 5 0 79 5 2006
2019 Visible minority 43 30 14 6 3 4 1 76 9 488
2019 Non-visible minority 41 34 16 3 1 4 0 79 5 1933
2018 Visible minority 35 35 16 7 4 2 1 73 11 314
2018 Non-visible minority 34 37 19 5 2 4 0 74 7 1417
2017 Visible minority 34 31 19 5 4 7 1 70 9 402
2017 Non-visible minority 35 36 17 4 2 5 1 76 6 1900

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 30 19 7 3 11 2 67 11 559
2020 Non-visible minority 32 32 20 5 2 8 2 71 7 2011

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 29 14 9 4 7 2 71 13 556
2020 Non-visible minority 49 29 10 4 1 4 2 83 6 2004

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 58 30 8 3 1 0 0 88 4 557
2020 Non-visible minority 61 30 6 2 1 0 0 90 4 2002
2019 Visible minority 57 27 10 4 2 0 0 84 6 489
2019 Non-visible minority 56 32 6 3 2 0 0 88 5 1938
2018 Visible minority 49 35 12 3 1 0 0 84 4 315
2018 Non-visible minority 47 36 10 5 2 0 0 83 6 1409
2017 Visible minority 46 38 8 4 3 1 0 85 7 402
2017 Non-visible minority 46 39 8 4 2 0 0 86 6 1906

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 52 30 11 3 3 0 0 83 6 559
2020 Non-visible minority 54 30 10 4 2 0 0 84 6 2003
2019 Visible minority 46 31 15 5 3 0 0 77 8 490
2019 Non-visible minority 46 31 12 7 3 0 0 77 10 1938
2018 Visible minority 40 32 20 5 3 0 0 72 8 315
2018 Non-visible minority 37 33 18 7 4 0 0 71 11 1413
2017 Visible minority 38 36 14 5 6 1 0 75 10 401
2017 Non-visible minority 37 35 15 9 4 0 0 72 13 1907

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 34 11 5 3 0 0 82 8 552
2020 Non-visible minority 48 35 10 4 2 0 0 83 7 1996
2019 Visible minority 42 33 15 7 3 0 0 75 10 489
2019 Non-visible minority 41 35 14 7 3 0 0 76 10 1933
2018 Visible minority 37 32 20 9 1 1 0 69 10 316
2018 Non-visible minority 32 38 18 9 4 0 0 70 13 1410
2017 Visible minority 35 37 15 7 6 0 0 72 13 403
2017 Non-visible minority 33 38 15 10 4 0 0 71 14 1905

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 29 15 6 4 3 1 74 11 558
2020 Non-visible minority 50 24 14 6 3 3 1 76 9 2010
2019 Visible minority 42 25 16 9 5 3 1 69 15 488
2019 Non-visible minority 42 25 15 8 5 3 1 70 14 1941
2018 Visible minority 35 27 19 11 5 2 0 64 16 315
2018 Non-visible minority 36 27 19 9 6 2 1 65 16 1421
2017 Visible minority 37 28 17 7 5 5 1 69 13 402
2017 Non-visible minority 37 27 16 9 6 4 1 68 15 1907
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Visible minority 10 57 33 560
2020 Non-visible minority 15 58 27 2012
2019 Visible minority 18 49 33 490
2019 Non-visible minority 19 52 29 1946
2018 Visible minority 12 56 32 318
2018 Non-visible minority 16 55 28 1431
2017 Visible minority 12 56 32 402
2017 Non-visible minority 17 55 28 1906

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Visible minority 10 19 18 10 38 5 47
2020 Non-visible minority 29 13 24 8 20 6 281
2019 Visible minority 7 5 15 10 56 7 74
2019 Non-visible minority 24 15 23 9 22 6 348
2018 Visible minority 12 11 35 14 23 6 41
2018 Non-visible minority 24 20 30 13 7 5 254
2017 Visible minority 19 17 14 13 30 6 42
2017 Non-visible minority 32 17 18 17 11 6 312
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 6 94 558
2020 Non-visible minority 6 94 2010
2019 Visible minority 11 89 491
2019 Non-visible minority 7 93 1942
2018 Visible minority 10 90 319
2018 Non-visible minority 9 91 1430

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 41 59 37
2020 Non-visible minority 49 51 120
2019 Visible minority 49 51 54
2019 Non-visible minority 57 43 126
2018 Visible minority 40 60 33
2018 Non-visible minority 53 47 131

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 68 32 37
2020 Non-visible minority 44 56 120
2019 Visible minority 51 49 54
2019 Non-visible minority 52 48 126
2018 Visible minority 49 51 33
2018 Non-visible minority 57 43 131

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 0 100 54
2019 Non-visible minority 0 100 126
2018 Visible minority 0 100 33
2018 Non-visible minority 0 100 131

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 37 63 37
2020 Non-visible minority 33 67 120
2019 Visible minority 32 68 53
2019 Non-visible minority 32 68 126
2018 Visible minority 41 59 33
2018 Non-visible minority 38 62 130

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 45 55 37
2020 Non-visible minority 43 57 120
2019 Visible minority 28 72 53
2019 Non-visible minority 37 63 126
2018 Visible minority 43 57 33
2018 Non-visible minority 34 66 130

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 53 47 37
2020 Non-visible minority 49 51 120
2019 Visible minority 42 58 53
2019 Non-visible minority 50 50 126
2018 Visible minority 34 66 33
2018 Non-visible minority 46 54 130

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 36 64 37
2020 Non-visible minority 44 56 120
2019 Visible minority 44 56 53
2019 Non-visible minority 39 61 126
2018 Visible minority 23 77 33
2018 Non-visible minority 37 63 130

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 36 64 37
2020 Non-visible minority 41 59 120
2019 Visible minority 19 81 53
2019 Non-visible minority 35 65 126
2018 Visible minority 44 56 33
2018 Non-visible minority 36 64 130

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 39 61 37
2020 Non-visible minority 51 49 120
2019 Visible minority 50 50 53
2019 Non-visible minority 52 48 126
2018 Visible minority 49 51 33
2018 Non-visible minority 46 54 130

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 18 82 37
2020 Non-visible minority 35 65 120
2019 Visible minority 21 79 53
2019 Non-visible minority 26 74 126
2018 Visible minority 16 84 33
2018 Non-visible minority 31 69 130

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 37
2020 Non-visible minority 0 100 120
2018 Visible minority 0 100 33
2018 Non-visible minority 0 100 130

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 60 40 37
2020 Non-visible minority 46 54 120
2019 Visible minority 57 43 53
2019 Non-visible minority 50 50 126
2018 Visible minority 57 43 33
2018 Non-visible minority 43 57 130

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 15 85 37
2020 Non-visible minority 25 75 120
2019 Visible minority 17 83 53
2019 Non-visible minority 21 79 126
2018 Visible minority 22 78 33
2018 Non-visible minority 22 78 130

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 11 89 53
2019 Non-visible minority 12 88 126

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 58 42 37
2020 Non-visible minority 57 43 120
2019 Visible minority 28 72 53
2019 Non-visible minority 55 45 126
2018 Visible minority 63 37 32
2018 Non-visible minority 54 46 131

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 44 56 37
2020 Non-visible minority 24 76 120
2019 Visible minority 16 84 53
2019 Non-visible minority 25 75 126
2018 Visible minority 29 71 32
2018 Non-visible minority 26 74 131

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 20 80 53
2019 Non-visible minority 14 86 126
2018 Visible minority 32 68 32
2018 Non-visible minority 17 83 131

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 18 82 53
2019 Non-visible minority 15 85 126
2018 Visible minority 22 78 32
2018 Non-visible minority 21 79 131

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 16 84 37
2020 Non-visible minority 12 88 120

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 25 75 37
2020 Non-visible minority 14 86 120
2019 Visible minority 8 92 53
2019 Non-visible minority 10 90 126

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 11 89 53
2019 Non-visible minority 10 90 126

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 19 81 37
2020 Non-visible minority 24 76 120
2019 Visible minority 38 62 53
2019 Non-visible minority 30 70 126
2018 Visible minority 18 82 32
2018 Non-visible minority 28 72 131

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 21 79 32
2018 Non-visible minority 23 77 124

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 19 81 32
2018 Non-visible minority 9 91 124

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 43 57 32
2018 Non-visible minority 31 69 124

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 56 44 32
2018 Non-visible minority 53 47 124

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 35 65 32
2018 Non-visible minority 49 51 124

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 17 83 32
2018 Non-visible minority 10 90 124

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 21 13 16 4 2 33 11 60 11 556
2020 Non-visible minority 19 15 14 5 3 35 9 60 14 2008
2019 Visible minority 21 14 16 5 4 26 14 58 16 490
2019 Non-visible minority 19 12 20 5 4 31 9 53 15 1943
2018 Visible minority 20 12 22 6 3 27 10 50 14 318
2018 Non-visible minority 14 15 21 5 5 33 7 49 17 1427
2017 Visible minority 18 13 16 3 5 31 14 58 13 403
2017 Non-visible minority 13 15 20 6 4 34 9 49 16 1907

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 27 15 4 1 13 2 76 6 557
2020 Non-visible minority 36 30 16 4 2 10 1 74 7 2006
2019 Visible minority 36 23 15 5 3 15 2 72 9 490
2019 Non-visible minority 34 28 19 4 3 11 1 71 8 1942
2018 Visible minority 31 25 23 6 3 10 2 64 10 318
2018 Non-visible minority 24 29 23 7 4 12 1 61 12 1427
2017 Visible minority 29 28 18 3 5 13 3 69 10 403
2017 Non-visible minority 25 30 20 6 3 14 1 66 11 1906
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 6 94 559
2020 Non-visible minority 3 97 2007
2019 Visible minority 9 91 490
2019 Non-visible minority 4 96 1942
2018 Visible minority 6 94 316
2018 Non-visible minority 4 96 1431

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 35 65 37
2020 Non-visible minority 40 60 67
2019 Visible minority 49 51 43
2019 Non-visible minority 34 66 71

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 75 25 37
2020 Non-visible minority 71 29 67
2019 Visible minority 77 23 43
2019 Non-visible minority 79 21 71

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 37
2020 Non-visible minority 0 100 67
2019 Visible minority 0 100 43
2019 Non-visible minority 0 100 71
2018 Visible minority 0 100 20
2018 Non-visible minority 0 100 63

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 20
2018 Non-visible minority 14 86 63

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 62 38 37
2020 Non-visible minority 10 90 67
2019 Visible minority 57 43 43
2019 Non-visible minority 7 93 69

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 44 56 37
2020 Non-visible minority 12 88 67
2019 Visible minority 41 59 43
2019 Non-visible minority 12 88 69
2018 Visible minority 54 46 20
2018 Non-visible minority 16 84 63

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 21 79 43
2019 Non-visible minority 0 100 69

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 24 76 37
2020 Non-visible minority 33 67 67
2019 Visible minority 17 83 43
2019 Non-visible minority 32 68 69

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 24 76 37
2020 Non-visible minority 39 61 67
2019 Visible minority 38 62 43
2019 Non-visible minority 42 58 69
2018 Visible minority 27 73 20
2018 Non-visible minority 49 51 63

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 13 87 43
2019 Non-visible minority 11 89 69

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 37
2020 Non-visible minority 0 100 67
2018 Visible minority 0 100 20
2018 Non-visible minority 0 100 63

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 20
2018 Non-visible minority 9 91 63

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 37
2020 Non-visible minority 0 100 67
2019 Visible minority 0 100 43
2019 Non-visible minority 0 100 69
2018 Visible minority 0 100 20
2018 Non-visible minority 0 100 63

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 25 75 37
2020 Non-visible minority 20 80 67
2019 Visible minority 17 83 43
2019 Non-visible minority 20 80 69

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 19 81 37
2020 Non-visible minority 19 81 67
2019 Visible minority 17 83 43
2019 Non-visible minority 25 75 69

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 15 85 43
2019 Non-visible minority 9 91 69

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 15 85 43
2019 Non-visible minority 8 92 69

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 60 40 37
2020 Non-visible minority 50 50 67
2019 Visible minority 67 33 43
2019 Non-visible minority 56 44 69
2018 Visible minority 65 35 20
2018 Non-visible minority 50 50 63

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 25 75 20
2018 Non-visible minority 10 90 60

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 39 61 20
2018 Non-visible minority 25 75 60

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 20
2018 Non-visible minority 14 86 60

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 68 32 20
2018 Non-visible minority 43 57 60

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 20
2018 Non-visible minority 0 100 60

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 46 54 20
2018 Non-visible minority 54 46 60

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 21 15 16 3 2 34 9 63 9 557
2020 Non-visible minority 21 14 16 2 1 38 7 64 6 2006
2019 Visible minority 22 15 17 4 4 27 11 60 12 487
2019 Non-visible minority 21 12 20 2 1 34 9 58 7 1938
2018 Visible minority 20 13 23 3 3 30 8 53 9 316
2018 Non-visible minority 14 15 24 2 2 36 7 50 8 1430
2017 Visible minority 16 16 20 1 3 33 11 57 8 403
2017 Non-visible minority 13 14 20 2 2 41 8 53 8 1905

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 26 15 4 2 13 2 76 7 558
2020 Non-visible minority 36 31 16 2 1 12 1 77 4 2005
2019 Visible minority 37 25 15 5 4 13 2 73 10 489
2019 Non-visible minority 36 28 18 2 2 13 1 74 5 1939
2018 Visible minority 31 23 24 4 1 15 1 65 6 317
2018 Non-visible minority 25 29 24 4 2 15 1 64 7 1429
2017 Visible minority 25 29 19 2 4 19 2 68 8 402
2017 Non-visible minority 26 29 19 4 2 19 2 70 7 1904
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 31 19 8 6 0 2 66 14 557
2020 Non-visible minority 38 32 16 7 5 0 1 71 12 2011

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 45 26 14 7 4 1 3 74 11 556
2020 Non-visible minority 56 26 12 4 2 0 0 83 6 2005
2019 Visible minority 41 33 15 5 3 0 2 76 8 489
2019 Non-visible minority 49 28 13 5 4 0 1 78 9 1942
2018 Visible minority 41 30 15 7 5 1 1 72 13 318
2018 Non-visible minority 42 29 17 7 5 0 1 71 11 1430
2017 Visible minority 40 30 15 8 2 2 2 73 11 400
2017 Non-visible minority 43 31 14 7 4 0 1 75 11 1905

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 33 21 13 8 1 0 57 22 560
2020 Non-visible minority 19 28 26 16 9 0 0 48 26 2010
2019 Visible minority 25 31 27 10 6 0 1 57 16 488
2019 Non-visible minority 21 30 27 14 9 0 0 51 22 1942
2018 Visible minority 14 35 27 12 10 1 1 50 23 319
2018 Non-visible minority 12 27 30 18 12 0 0 40 30 1432
2017 Visible minority 20 31 24 16 7 1 2 52 23 399
2017 Non-visible minority 16 28 29 17 10 0 0 44 27 1908

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 31 17 9 5 0 2 68 14 557
2020 Non-visible minority 31 34 21 9 4 0 1 65 14 2007
2019 Visible minority 33 34 18 8 4 1 3 69 12 488
2019 Non-visible minority 30 34 22 9 4 0 0 64 14 1935
2018 Visible minority 21 38 20 10 7 1 3 61 17 318
2018 Non-visible minority 20 31 26 15 7 1 1 52 22 1428
2017 Visible minority 29 31 21 11 5 0 3 62 16 400
2017 Non-visible minority 22 33 24 14 6 0 1 56 20 1903

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 24 22 14 10 0 2 53 24 558
2020 Non-visible minority 25 27 21 16 10 0 1 52 26 2002
2019 Visible minority 20 31 23 14 10 1 1 52 25 490
2019 Non-visible minority 23 25 23 16 13 0 0 48 29 1939
2018 Visible minority 16 23 24 20 13 2 2 41 34 315
2018 Non-visible minority 15 24 23 20 17 1 0 39 37 1426
2017 Visible minority 21 25 23 17 11 2 2 47 29 401
2017 Non-visible minority 17 26 23 19 13 1 1 44 32 1907

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 30 16 9 5 0 2 69 14 558
2020 Non-visible minority 41 29 15 8 5 0 2 71 13 1997
2019 Visible minority 41 33 13 5 3 0 5 78 8 487
2019 Non-visible minority 48 27 13 6 4 0 2 76 10 1930
2018 Visible minority 38 30 14 7 6 1 4 72 14 315
2018 Non-visible minority 38 27 18 9 5 0 3 68 14 1429
2017 Visible minority 35 31 17 6 4 1 6 71 10 402
2017 Non-visible minority 37 30 15 8 4 0 5 71 13 1907

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 34 19 12 8 0 1 60 20 557
2020 Non-visible minority 31 30 20 11 8 0 0 61 19 2012
2019 Visible minority 32 34 20 7 5 0 1 67 13 487
2019 Non-visible minority 37 31 18 8 6 0 0 68 14 1938
2018 Visible minority 28 33 21 8 8 1 0 62 16 320
2018 Non-visible minority 28 31 21 12 7 0 1 60 19 1429
2017 Visible minority 30 31 21 11 6 0 1 62 17 402
2017 Non-visible minority 30 33 21 10 5 0 0 63 16 1901

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 26 16 11 6 0 7 64 18 558
2020 Non-visible minority 38 25 16 10 5 0 6 67 16 2008

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 36 17 8 3 1 3 71 12 558
2020 Non-visible minority 36 35 18 8 3 0 1 72 10 2009
2019 Visible minority 31 30 21 9 5 2 2 64 15 486
2019 Non-visible minority 32 34 22 8 3 0 0 67 11 1941
2018 Visible minority 22 27 28 14 8 0 1 49 22 318
2018 Non-visible minority 20 35 27 11 5 1 1 56 17 1425
2017 Visible minority 22 29 26 13 7 2 1 53 21 402
2017 Non-visible minority 24 34 22 12 5 0 1 60 18 1901

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 36 21 9 3 1 2 66 13 558
2020 Non-visible minority 28 37 21 10 4 0 0 65 14 2006
2019 Visible minority 27 31 20 13 6 2 2 60 19 487
2019 Non-visible minority 23 33 25 12 6 0 0 57 18 1941
2018 Visible minority 16 30 24 17 11 1 1 48 28 318
2018 Non-visible minority 14 31 27 17 10 1 1 45 27 1421
2017 Visible minority 20 29 22 18 9 1 1 50 28 403
2017 Non-visible minority 16 31 27 16 8 0 1 47 25 1898

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 33 18 8 4 1 2 68 13 559
2020 Non-visible minority 35 35 18 9 3 0 0 71 11 2008
2019 Visible minority 32 30 18 11 7 1 2 63 18 487
2019 Non-visible minority 31 32 21 10 5 0 0 64 15 1937
2018 Visible minority 21 29 24 14 10 0 2 51 25 318
2018 Non-visible minority 22 34 23 13 7 0 0 56 20 1423
2017 Visible minority 23 30 23 13 8 1 1 55 21 403
2017 Non-visible minority 24 33 23 12 7 0 1 58 19 1902

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 30 15 8 5 1 2 71 14 559
2020 Non-visible minority 46 29 13 7 5 0 1 76 11 2000
2019 Visible minority 36 27 15 12 8 1 2 65 20 482
2019 Non-visible minority 43 29 15 8 5 0 0 72 13 1940

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 31 31 22 11 4 0 1 63 15 559
2020 Non-visible minority 29 33 22 11 4 0 0 62 15 2008

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 37 15 7 4 1 1 73 12 560
2020 Non-visible minority 33 35 18 9 3 0 0 69 13 2006
2019 Visible minority 38 34 17 6 3 1 2 74 9 486
2019 Non-visible minority 37 34 17 7 4 0 1 71 11 1934
2018 Visible minority 28 35 19 9 6 1 1 64 16 318
2018 Non-visible minority 28 33 23 11 4 0 1 62 15 1417
2017 Visible minority 32 32 20 8 4 1 2 66 13 402
2017 Non-visible minority 30 32 21 11 4 1 1 63 15 1898

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 45 32 14 3 2 1 3 80 6 558
2020 Non-visible minority 52 29 13 4 1 0 1 82 5 1997
2019 Visible minority 57 26 9 3 2 1 3 86 4 484
2019 Non-visible minority 65 21 9 3 1 0 1 87 4 1933
2018 Visible minority 59 26 8 3 2 1 2 87 4 317
2018 Non-visible minority 61 25 9 3 1 0 1 87 5 1421
2017 Visible minority 60 22 9 3 2 1 4 86 4 403
2017 Non-visible minority 62 24 9 2 1 0 2 88 4 1909

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 33 19 9 3 0 1 68 12 555
2020 Non-visible minority 30 38 20 8 4 0 0 68 11 1996

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 61 23 7 2 1 1 5 89 3 558
2020 Non-visible minority 75 15 4 2 0 0 3 94 2 1995
2019 Visible minority 69 15 5 0 2 1 8 93 2 487
2019 Non-visible minority 81 9 3 1 0 0 5 95 1 1926
2018 Visible minority 69 18 5 2 1 1 5 92 3 315
2018 Non-visible minority 80 11 3 1 1 1 4 95 2 1422

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 73 12 4 2 2 2 5 91 5 554
2020 Non-visible minority 86 6 2 1 1 0 2 95 3 1994
2019 Visible minority 71 10 5 4 5 1 3 85 9 486
2019 Non-visible minority 82 8 5 1 1 1 2 92 3 1936
2018 Visible minority 63 18 7 3 3 2 4 86 6 317
2018 Non-visible minority 78 9 5 2 2 1 3 91 4 1421
2017 Visible minority 69 12 5 4 5 1 4 86 9 403
2017 Non-visible minority 80 9 4 2 2 1 2 92 4 1906

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 67 19 7 3 1 0 3 89 4 556
2020 Non-visible minority 71 20 6 2 1 0 1 91 3 1984
2019 Visible minority 57 24 9 4 2 1 3 84 6 488
2019 Non-visible minority 58 28 9 2 1 0 1 87 4 1935
2018 Visible minority 60 23 9 3 2 0 2 86 5 320
2018 Non-visible minority 53 31 10 4 2 0 1 84 6 1429
2017 Visible minority 55 28 7 2 3 1 3 86 6 401
2017 Non-visible minority 55 29 10 3 1 0 1 86 4 1905

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 68 16 7 3 3 1 2 87 6 558
2020 Non-visible minority 72 16 5 3 2 0 1 89 6 1996
2019 Visible minority 59 19 9 5 5 1 2 81 10 487
2019 Non-visible minority 64 19 9 4 3 0 1 84 7 1929
2018 Visible minority 52 22 12 5 5 1 3 77 11 318
2018 Non-visible minority 55 23 11 6 4 0 1 78 10 1428
2017 Visible minority 52 21 13 5 6 0 3 76 11 402
2017 Non-visible minority 61 21 9 5 3 0 1 83 8 1906

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 64 12 5 1 1 0 16 91 3 559
2020 Non-visible minority 64 11 3 1 0 0 20 94 2 2001
2019 Visible minority 63 12 5 1 0 1 17 92 2 484
2019 Non-visible minority 60 11 5 1 1 1 21 92 2 1928
2018 Visible minority 55 18 5 1 1 0 19 91 3 318
2018 Non-visible minority 52 13 6 2 0 0 27 90 3 1417
2017 Visible minority 59 15 4 1 0 0 20 93 2 400
2017 Non-visible minority 54 11 5 1 0 0 27 91 2 1906

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 68 19 5 2 0 1 6 93 2 557
2020 Non-visible minority 76 15 4 1 0 0 4 94 1 2009
2019 Visible minority 68 18 4 1 1 1 7 94 1 483
2019 Non-visible minority 72 17 5 1 1 1 4 93 2 1928
2018 Visible minority 62 22 6 2 1 1 6 92 2 319
2018 Non-visible minority 69 18 7 1 1 0 4 92 1 1423
2017 Visible minority 63 19 7 2 1 1 7 89 3 400
2017 Non-visible minority 70 16 5 1 0 0 6 93 2 1902

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 49 23 10 7 6 1 3 76 13 559
2020 Non-visible minority 64 21 7 3 3 1 1 87 6 2011
2019 Visible minority 57 21 7 4 7 1 3 82 11 488
2019 Non-visible minority 67 18 8 3 3 0 2 87 5 1933
2018 Visible minority 45 23 13 7 9 0 2 70 17 320
2018 Non-visible minority 58 24 10 4 3 0 1 83 7 1428
2017 Visible minority 43 25 11 8 8 2 4 72 16 403
2017 Non-visible minority 55 25 10 4 4 0 2 82 8 1908

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 52 27 11 6 1 0 4 82 7 560
2020 Non-visible minority 50 30 14 4 1 0 1 81 5 2010
2019 Visible minority 61 22 10 3 2 0 4 86 4 488
2019 Non-visible minority 61 24 10 2 1 0 2 86 4 1934
2018 Visible minority 56 27 7 3 2 0 5 88 5 320
2018 Non-visible minority 55 29 11 3 1 0 1 85 4 1426
2017 Visible minority 56 26 7 2 3 1 4 87 5 403
2017 Non-visible minority 56 28 11 2 1 0 2 86 3 1903

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 20 41 27 10 2 0 1 61 12 561
2020 Non-visible minority 27 43 22 6 2 0 0 70 8 2010

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 15 35 35 11 3 0 0 51 14 559
2020 Non-visible minority 14 37 34 12 3 0 0 50 15 2010
2019 Visible minority 19 35 32 10 3 0 0 55 13 491
2019 Non-visible minority 18 35 32 12 2 0 0 53 14 1945
2018 Visible minority 15 30 39 13 3 0 0 45 16 320
2018 Non-visible minority 11 34 37 14 4 0 0 45 18 1433
2017 Visible minority 10 35 37 12 5 0 0 46 16 403
2017 Non-visible minority 10 31 38 15 5 0 0 41 20 1908

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 8 15 41 24 10 1 1 35 24 554
2020 Non-visible minority 8 18 38 26 11 0 0 36 26 2007
2019 Visible minority 7 13 44 25 11 0 0 36 19 484
2019 Non-visible minority 6 15 38 27 14 0 0 40 21 1937
2018 Visible minority 4 16 45 26 7 1 0 33 21 316
2018 Non-visible minority 7 20 40 24 10 0 0 34 26 1419
2017 Visible minority 3 19 40 29 8 0 1 38 22 402
2017 Non-visible minority 6 18 41 24 11 0 0 35 24 1899

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 38 14 4 1 2 1 81 5 559
2020 Non-visible minority 46 37 10 3 1 2 0 85 5 2005
2019 Visible minority 21 30 22 12 4 10 1 58 18 488
2019 Non-visible minority 18 39 22 13 4 5 0 59 18 1937
2018 Visible minority 13 28 30 15 8 6 0 44 25 320
2018 Non-visible minority 10 29 27 19 9 6 0 41 30 1429
2017 Visible minority 11 31 21 14 9 13 0 49 26 403
2017 Non-visible minority 9 28 26 17 10 9 1 41 31 1906

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 33 14 6 1 4 0 77 7 556
2020 Non-visible minority 42 35 12 6 3 2 0 79 9 2002

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 29 15 10 7 2 2 67 17 558
2020 Non-visible minority 40 27 12 12 7 1 0 68 20 2002

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 30 15 3 2 4 3 78 6 558
2020 Non-visible minority 51 28 12 3 3 3 1 81 6 2006

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 38 12 5 3 4 1 79 8 559
2020 Non-visible minority 40 35 14 7 3 1 0 76 10 2012
2019 Visible minority 28 34 17 11 6 5 0 65 18 489
2019 Non-visible minority 24 37 19 13 5 2 0 62 18 1940
2018 Visible minority 22 32 22 13 7 4 0 56 21 318
2018 Non-visible minority 18 33 24 15 7 3 0 52 23 1430
2017 Visible minority 22 37 16 11 7 7 0 64 19 403
2017 Non-visible minority 16 37 21 15 7 3 0 56 23 1903

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 49 38 9 3 1 0 0 87 4 558
2020 Non-visible minority 43 41 8 6 1 0 0 85 7 2014

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 36 11 4 1 0 0 84 5 555
2020 Non-visible minority 44 37 10 6 2 0 0 82 8 2002

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 34 17 3 0 0 1 79 4 558
2020 Non-visible minority 37 39 14 6 1 1 1 78 8 1999

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 53 33 9 2 1 2 0 88 3 558
2020 Non-visible minority 52 32 9 3 1 1 1 86 4 2005

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 66 18 6 1 0 6 3 93 1 559
2020 Non-visible minority 69 16 5 1 1 7 2 93 2 2007

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 53 33 7 2 1 3 1 89 3 560
2020 Non-visible minority 62 28 6 2 0 1 0 91 3 2010

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 51 29 9 6 4 1 0 81 9 559
2020 Non-visible minority 54 28 8 5 3 1 0 83 9 2001

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 55 30 9 3 1 1 0 86 5 556
2020 Non-visible minority 60 26 7 4 2 1 0 87 6 2008

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 16 65 9 4 2 2 2 85 6 102
2020 Non-visible minority 23 52 12 10 2 2 0 76 12 472
2019 Visible minority 6 40 21 11 5 7 10 55 19 62
2019 Non-visible minority 12 42 21 17 4 3 2 56 22 455

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 98 2 102
2020 Non-visible minority 97 3 473

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 44 13 10 3 0 0 74 13 100
2020 Non-visible minority 22 46 17 10 4 0 0 69 14 459
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 13 87 551
2020 Non-visible minority 7 93 1996

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 10 90 552
2020 Non-visible minority 7 93 2000
2019 Visible minority 10 90 491
2019 Non-visible minority 10 90 1943
2017 Visible minority 11 89 402
2017 Non-visible minority 9 91 1907

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 19 81 55
2020 Non-visible minority 40 60 129

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 84 16 55
2020 Non-visible minority 77 23 130
2019 Visible minority 72 28 51
2019 Non-visible minority 84 16 198
2017 Visible minority 62 38 45
2017 Non-visible minority 78 22 183

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 51 30 10 8 0 0 0 81 8 46
2020 Non-visible minority 55 32 6 7 1 0 0 86 8 101
2019 Visible minority 54 36 2 8 0 0 0 90 8 35
2019 Non-visible minority 51 37 5 4 2 0 1 88 7 165
2017 Visible minority 38 58 0 4 0 0 0 96 4 28
2017 Non-visible minority 51 36 8 3 2 1 0 87 5 143

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 44 32 10 3 2 3 5 83 5 555
2020 Non-visible minority 49 30 8 4 1 4 4 86 5 2011
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 5 61 28 6 92 8 561
2020 Non-visible minority 6 76 17 2 93 7 2013

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 79 21 27
2020 Non-visible minority 62 38 112

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 17 25 18 6 3 3 48 25 27
2020 Non-visible minority 19 21 22 12 9 3 13 48 25 111

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 13 39 25 9 11 0 3 53 20 27
2020 Non-visible minority 13 21 12 22 15 2 15 41 45 112

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 59 7 3 1 0 9 21 94 2 558
2020 Non-visible minority 64 9 4 1 2 2 18 92 4 2011
2019 Visible minority 64 10 3 2 1 5 16 93 4 486
2019 Non-visible minority 62 13 7 3 3 2 10 86 7 1938
2018 Visible minority 73 8 2 1 1 2 13 97 1 319
2018 Non-visible minority 66 8 6 3 3 2 12 86 7 1431
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