2020 Public Service Employee Survey Results for National Research Council Canada by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 60 9 11 3 0 0 78 13 151
2020 Not a person with a disability 37 49 5 8 2 0 0 86 9 2431

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 73 14 10 1 1 1 0 88 3 149
2020 Not a person with a disability 74 17 4 3 1 0 1 92 4 2428

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 48 12 10 5 0 0 73 15 151
2020 Not a person with a disability 38 40 10 10 2 0 0 78 12 2429
2019 Person with a disability 47 33 8 10 1 0 0 80 11 97
2019 Not a person with a disability 53 33 5 6 2 0 0 86 8 2347
2017 Person with a disability 39 38 6 12 6 0 0 77 18 66
2017 Not a person with a disability 49 37 6 6 3 0 0 85 9 2258

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 43 17 11 2 0 1 70 13 146
2020 Not a person with a disability 38 40 13 7 2 0 1 78 9 2421
2019 Person with a disability 30 42 4 18 6 0 0 72 24 97
2019 Not a person with a disability 34 40 13 10 4 0 0 73 13 2342
2018 Person with a disability 27 38 10 18 7 0 0 65 26 56
2018 Not a person with a disability 24 45 13 13 5 0 1 69 18 1703
2017 Person with a disability 12 34 10 25 19 0 0 46 44 66
2017 Not a person with a disability 27 41 13 12 5 0 0 69 18 2256

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 40 6 8 3 0 0 82 12 149
2020 Not a person with a disability 53 34 7 4 1 0 0 88 6 2416
2019 Person with a disability 48 42 4 6 0 0 0 91 6 96
2019 Not a person with a disability 57 32 7 3 1 0 0 89 5 2333
2017 Person with a disability 41 40 3 11 3 0 2 83 14 65
2017 Not a person with a disability 54 36 6 4 1 0 0 90 4 2252

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 31 10 15 6 1 1 69 22 150
2020 Not a person with a disability 46 33 10 8 2 0 0 79 10 2426
2019 Person with a disability 38 34 11 8 7 2 0 73 16 97
2019 Not a person with a disability 48 29 12 7 3 0 0 78 10 2343
2018 Person with a disability 27 28 23 17 4 0 0 55 22 55
2018 Not a person with a disability 42 34 12 7 4 0 1 76 11 1698
2017 Person with a disability 35 36 13 4 12 0 0 71 16 66
2017 Not a person with a disability 42 33 13 8 3 1 1 76 11 2249

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 41 8 11 3 0 0 79 13 151
2020 Not a person with a disability 46 37 9 5 3 0 0 83 8 2428
2019 Person with a disability 32 49 7 9 3 0 0 81 12 97
2019 Not a person with a disability 43 36 11 7 3 0 0 80 9 2353
2018 Person with a disability 41 30 8 18 3 0 0 71 22 55
2018 Not a person with a disability 38 43 10 6 3 0 0 81 9 1700
2017 Person with a disability 29 38 15 14 4 0 0 67 18 65
2017 Not a person with a disability 37 46 9 6 2 0 0 82 8 2257

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 39 12 14 6 0 0 67 21 151
2020 Not a person with a disability 32 39 14 10 5 0 0 72 15 2430
2019 Person with a disability 29 37 14 12 9 0 0 66 21 96
2019 Not a person with a disability 29 36 16 12 6 0 0 66 18 2350
2018 Person with a disability 20 24 15 21 20 0 0 44 41 56
2018 Not a person with a disability 21 34 21 14 8 0 0 56 23 1702
2017 Person with a disability 15 35 19 22 9 0 0 50 31 66
2017 Not a person with a disability 24 36 17 14 8 0 0 61 22 2257

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 47 17 6 6 0 0 72 11 151
2020 Not a person with a disability 35 43 11 8 2 0 0 78 11 2414
2019 Person with a disability 22 49 15 11 4 0 0 71 15 96
2019 Not a person with a disability 33 41 13 10 3 0 0 74 13 2344
2018 Person with a disability 27 30 9 26 8 0 0 57 34 55
2018 Not a person with a disability 25 43 16 12 5 0 0 68 16 1704
2017 Person with a disability 18 43 19 15 6 0 0 60 21 66
2017 Not a person with a disability 25 46 14 11 4 0 0 71 15 2255

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 44 8 6 2 0 0 85 8 149
2020 Not a person with a disability 48 38 8 4 1 0 0 86 6 2416
2019 Person with a disability 37 41 9 9 5 0 0 78 14 96
2019 Not a person with a disability 42 38 12 6 2 0 0 80 8 2342
2018 Person with a disability 39 48 8 4 0 0 0 88 4 55
2018 Not a person with a disability 40 42 10 6 2 0 0 82 7 1705
2017 Person with a disability 29 41 17 7 5 0 0 70 12 66
2017 Not a person with a disability 37 44 11 6 3 0 0 80 9 2258

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 41 14 6 8 0 0 72 14 151
2020 Not a person with a disability 38 38 13 7 3 0 0 77 11 2425
2019 Person with a disability 28 42 8 13 9 0 0 70 22 95
2019 Not a person with a disability 35 38 13 9 5 0 0 73 14 2348
2018 Person with a disability 31 17 20 19 14 0 0 48 32 55
2018 Not a person with a disability 30 39 15 11 5 0 0 69 16 1697
2017 Person with a disability 16 41 16 16 11 0 0 58 26 66
2017 Not a person with a disability 28 42 15 9 6 0 0 71 15 2257

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 58 31 7 2 1 0 0 90 3 150
2020 Not a person with a disability 58 32 7 2 1 0 0 90 3 2419
2019 Person with a disability 49 39 7 2 3 0 0 88 4 96
2019 Not a person with a disability 57 31 8 3 1 0 0 89 4 2339
2018 Person with a disability 58 27 10 5 1 0 0 85 5 56
2018 Not a person with a disability 55 34 7 2 1 0 0 89 4 1691
2017 Person with a disability 46 40 11 1 2 0 0 86 3 66
2017 Not a person with a disability 56 35 7 2 1 0 0 91 3 2253

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 41 14 8 3 0 0 75 11 151
2020 Not a person with a disability 38 39 12 8 3 0 0 77 11 2421
2019 Person with a disability 28 32 20 9 11 0 0 60 20 94
2019 Not a person with a disability 35 39 13 9 4 0 0 74 13 2342
2018 Person with a disability 27 32 14 21 5 0 0 60 26 55
2018 Not a person with a disability 29 41 13 11 6 0 0 70 17 1699
2017 Person with a disability 19 44 20 11 6 0 0 63 17 65
2017 Not a person with a disability 30 43 13 10 4 0 0 73 14 2252

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 31 11 6 6 0 0 77 12 150
2020 Not a person with a disability 43 35 12 7 3 0 0 78 10 2422
2019 Person with a disability 32 35 13 8 10 0 2 68 18 96
2019 Not a person with a disability 42 33 14 7 4 0 0 75 11 2350
2018 Person with a disability 39 24 16 20 1 0 0 62 21 56
2018 Not a person with a disability 35 37 14 10 4 0 0 72 14 1692
2017 Person with a disability 27 35 19 12 8 0 0 62 20 66
2017 Not a person with a disability 37 37 13 8 4 0 0 74 12 2249

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 43 13 10 3 1 1 75 12 145
2020 Not a person with a disability 36 42 13 6 2 0 0 79 8 2414
2019 Person with a disability 27 41 12 12 5 3 0 70 17 96
2019 Not a person with a disability 33 40 15 8 3 0 0 73 11 2322
2018 Person with a disability 25 24 17 17 18 0 0 48 35 56
2018 Not a person with a disability 25 39 18 13 5 0 1 64 18 1697
2017 Person with a disability 18 45 14 12 12 0 0 63 24 66
2017 Not a person with a disability 29 40 16 10 5 0 1 69 15 2252

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 36 8 6 1 1 0 86 6 151
2020 Not a person with a disability 53 35 7 3 1 0 0 88 5 2428
2019 Person with a disability 34 49 9 6 3 0 0 82 9 97
2019 Not a person with a disability 50 36 9 4 1 0 0 85 5 2353
2018 Person with a disability 36 27 18 19 0 0 0 63 19 56
2018 Not a person with a disability 44 39 10 4 2 0 0 84 6 1703
2017 Person with a disability 31 38 14 12 6 0 0 69 18 66
2017 Not a person with a disability 45 39 10 5 1 0 0 84 6 2252

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 32 23 14 10 1 0 52 25 150
2020 Not a person with a disability 30 37 17 10 5 0 0 67 16 2424
2019 Person with a disability 34 29 15 13 8 2 0 64 21 94
2019 Not a person with a disability 32 35 18 9 5 0 0 68 14 2347
2018 Person with a disability 18 30 20 20 12 0 0 48 32 55
2018 Not a person with a disability 27 35 20 12 6 0 1 62 18 1707
2017 Person with a disability 17 31 29 7 13 0 3 49 20 66
2017 Not a person with a disability 26 41 19 9 4 0 1 68 13 2254

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 6 33 39 18 2 1 1 21 39 151
2020 Not a person with a disability 6 22 39 23 9 1 1 32 28 2428
2019 Person with a disability 13 26 31 23 6 0 0 30 40 96
2019 Not a person with a disability 7 25 39 20 8 1 1 28 33 2348
2018 Person with a disability 15 30 31 20 4 0 1 24 45 55
2018 Not a person with a disability 11 30 36 17 4 1 1 22 41 1701
2017 Person with a disability 20 27 35 11 2 0 7 13 50 64
2017 Not a person with a disability 10 27 38 16 7 0 2 24 37 2251

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 3 13 33 30 18 2 1 50 16 150
2020 Not a person with a disability 4 10 24 35 23 2 1 60 15 2420
2019 Person with a disability 10 14 27 32 15 0 2 48 25 96
2019 Not a person with a disability 6 15 29 28 17 2 2 48 22 2338
2018 Person with a disability 5 29 30 27 6 2 2 34 35 55
2018 Not a person with a disability 10 20 31 24 12 2 1 37 31 1695
2017 Person with a disability 13 26 18 25 6 2 9 35 44 65
2017 Not a person with a disability 9 19 29 24 13 2 3 40 29 2238

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 22 34 26 4 2 1 31 34 150
2020 Not a person with a disability 11 22 33 20 10 1 2 31 34 2424
2019 Person with a disability 16 25 30 22 5 3 0 27 42 97
2019 Not a person with a disability 15 26 30 16 9 2 2 26 43 2344
2018 Person with a disability 13 31 34 13 8 0 1 22 44 56
2018 Not a person with a disability 21 26 30 15 6 1 1 22 48 1692
2017 Person with a disability 13 38 29 11 0 0 8 12 56 66
2017 Not a person with a disability 18 26 28 15 7 2 4 23 47 2248

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 8 17 37 30 6 1 0 37 26 149
2020 Not a person with a disability 4 12 32 36 16 0 1 52 16 2422
2019 Person with a disability 10 7 29 37 17 0 0 54 17 97
2019 Not a person with a disability 4 13 35 29 16 1 1 46 17 2334
2018 Person with a disability 10 23 36 23 6 0 2 29 34 56
2018 Not a person with a disability 7 17 37 27 10 1 2 38 25 1693
2017 Person with a disability 10 25 34 21 4 0 5 27 37 65
2017 Not a person with a disability 6 14 35 28 13 1 3 43 21 2242

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 27 33 20 5 1 1 26 41 151
2020 Not a person with a disability 11 18 28 25 16 1 2 42 29 2420
2019 Person with a disability 21 23 22 21 11 1 2 32 45 96
2019 Not a person with a disability 12 19 29 21 15 2 2 37 33 2342
2018 Person with a disability 31 25 27 9 6 2 1 16 57 56
2018 Not a person with a disability 19 25 29 17 7 1 2 25 46 1701
2017 Person with a disability 18 30 29 11 4 2 7 16 52 65
2017 Not a person with a disability 12 23 29 19 11 1 4 32 37 2248

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 1 7 22 38 27 2 3 68 9 149
2020 Not a person with a disability 2 7 19 34 30 3 3 69 10 2418
2019 Person with a disability 6 12 19 34 22 0 6 60 20 96
2019 Not a person with a disability 3 9 22 32 26 3 4 63 13 2333
2018 Person with a disability 12 17 15 29 24 1 3 55 30 55
2018 Not a person with a disability 6 11 26 31 20 3 3 55 17 1684
2017 Person with a disability 6 8 39 29 11 0 8 43 15 65
2017 Not a person with a disability 3 9 20 33 24 4 7 64 14 2243

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 23 36 18 6 1 1 25 38 149
2020 Not a person with a disability 10 22 32 21 11 2 2 33 33 2416
2019 Person with a disability 17 23 34 12 12 2 0 25 40 97
2019 Not a person with a disability 14 24 30 17 11 2 2 29 39 2336
2018 Person with a disability 18 31 22 16 7 3 2 25 52 56
2018 Not a person with a disability 20 27 30 14 5 2 2 20 49 1700
2017 Person with a disability 20 28 34 7 0 2 9 8 54 65
2017 Not a person with a disability 17 27 30 13 7 2 4 21 47 2249

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 27 38 23 3 0 0 26 36 151
2020 Not a person with a disability 5 14 35 30 13 1 1 44 20 2422
2019 Person with a disability 21 13 34 17 12 2 1 29 35 97
2019 Not a person with a disability 7 17 31 26 16 1 2 43 25 2345
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 31 15 7 11 5 2 64 20 151
2020 Not a person with a disability 27 32 18 8 4 6 5 66 13 2426
2019 Person with a disability 24 32 21 10 9 1 3 58 20 96
2019 Not a person with a disability 29 30 17 9 5 5 4 65 15 2345
2018 Person with a disability 15 32 28 15 8 3 0 48 23 55
2018 Not a person with a disability 19 33 22 11 7 6 3 57 20 1703
2017 Person with a disability 19 31 10 14 17 3 6 55 34 66
2017 Not a person with a disability 23 31 19 9 7 6 4 60 19 2253

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 28 12 12 6 1 1 69 19 151
2020 Not a person with a disability 49 31 9 7 4 1 0 81 10 2422
2019 Person with a disability 33 30 15 12 8 0 1 64 20 95
2019 Not a person with a disability 48 29 9 9 4 0 0 77 13 2345
2018 Person with a disability 26 37 10 17 8 2 0 64 26 54
2018 Not a person with a disability 40 31 11 11 6 1 0 72 17 1698
2017 Person with a disability 36 30 7 10 15 2 0 67 26 66
2017 Not a person with a disability 41 33 11 9 6 1 1 75 14 2257

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 31 7 6 3 0 0 84 9 150
2020 Not a person with a disability 58 31 6 3 1 0 0 89 5 2416
2019 Person with a disability 50 33 6 6 5 0 0 83 11 96
2019 Not a person with a disability 52 33 8 5 2 0 0 86 7 2345
2018 Person with a disability 38 44 11 4 3 1 0 82 7 56
2018 Not a person with a disability 46 38 7 6 2 0 0 85 9 1702
2017 Person with a disability 48 34 6 6 6 0 0 82 12 66
2017 Not a person with a disability 45 39 8 5 2 0 0 85 8 2252

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 40 8 5 3 0 0 83 9 149
2020 Not a person with a disability 48 37 10 3 1 1 0 85 5 2409
2019 Person with a disability 33 38 19 5 4 0 2 73 9 96
2019 Not a person with a disability 46 37 10 5 2 0 0 84 6 2345
2018 Person with a disability 36 39 16 6 3 1 0 75 9 56
2018 Not a person with a disability 39 43 11 4 2 1 0 83 6 1704

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 21 11 6 6 8 1 75 13 150
2020 Not a person with a disability 48 24 11 4 2 7 4 81 7 2424
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 32 12 2 5 1 1 80 8 149
2020 Not a person with a disability 51 28 13 4 2 1 2 81 6 2426
2019 Person with a disability 40 30 16 7 3 0 4 73 10 97
2019 Not a person with a disability 51 28 12 4 2 1 2 81 7 2349

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 29 15 8 5 1 0 71 13 150
2020 Not a person with a disability 46 32 11 6 3 0 1 79 9 2423
2019 Person with a disability 39 34 14 10 3 1 0 73 13 97
2019 Not a person with a disability 43 32 13 8 4 1 0 75 11 2346
2018 Person with a disability 33 16 18 21 12 0 0 49 33 56
2018 Not a person with a disability 35 36 12 11 5 0 0 72 16 1703
2017 Person with a disability 22 34 11 17 12 0 3 59 31 65
2017 Not a person with a disability 34 37 14 9 5 0 0 72 14 2258

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 26 11 8 7 1 2 73 16 150
2020 Not a person with a disability 53 25 13 4 4 1 1 79 8 2421

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 30 7 10 5 1 1 78 15 150
2020 Not a person with a disability 50 31 10 5 3 0 1 81 8 2425
2019 Person with a disability 45 25 13 12 2 2 0 72 14 97
2019 Not a person with a disability 46 31 11 6 4 1 1 79 10 2343
2018 Person with a disability 38 30 10 15 6 0 0 68 22 56
2018 Not a person with a disability 41 32 12 9 5 0 0 73 14 1700
2017 Person with a disability 30 26 17 9 15 2 2 57 25 66
2017 Not a person with a disability 39 36 11 9 4 1 0 76 13 2255

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 47 53 151
2020 Not a person with a disability 37 63 2433

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 58 18 10 5 2 2 6 82 7 151
2020 Not a person with a disability 61 18 6 1 1 3 9 90 2 2428

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 28 9 6 5 0 1 80 11 151
2020 Not a person with a disability 58 26 8 4 3 0 0 85 7 2432
2019 Person with a disability 57 20 11 9 3 0 0 77 12 97
2019 Not a person with a disability 55 26 10 6 3 0 0 81 9 2349
2018 Person with a disability 50 19 3 20 7 0 0 70 27 55
2018 Not a person with a disability 45 29 12 7 6 1 0 74 13 1699
2017 Person with a disability 33 30 10 10 15 0 2 64 26 66
2017 Not a person with a disability 48 29 11 8 5 0 0 77 12 2255
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 31 10 7 4 3 0 78 11 148
2020 Not a person with a disability 46 30 11 4 3 6 0 81 7 2431
2019 Person with a disability 32 31 18 10 5 5 0 66 15 97
2019 Not a person with a disability 37 29 16 6 3 8 1 72 10 2342
2018 Person with a disability 28 31 25 6 6 3 0 61 13 56
2018 Not a person with a disability 29 33 17 9 4 8 0 67 14 1706
2017 Person with a disability 13 36 13 20 6 7 3 55 30 66
2017 Not a person with a disability 28 32 18 7 4 10 0 67 13 2257

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 35 12 7 5 2 0 76 12 151
2020 Not a person with a disability 41 33 13 6 4 2 0 76 10 2424
2019 Person with a disability 30 32 19 9 10 1 0 62 20 95
2019 Not a person with a disability 30 31 17 12 6 3 1 64 18 2339
2018 Person with a disability 21 28 31 13 6 0 0 49 19 56
2018 Not a person with a disability 22 33 20 14 8 3 0 56 23 1703
2017 Person with a disability 10 32 25 13 12 5 3 45 27 66
2017 Not a person with a disability 22 34 20 12 8 3 0 58 21 2255

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 38 16 10 7 3 0 65 18 151
2020 Not a person with a disability 29 34 18 10 5 5 0 66 15 2424
2019 Person with a disability 14 25 29 12 13 6 0 42 27 97
2019 Not a person with a disability 20 29 22 15 8 6 1 52 24 2335
2018 Person with a disability 13 29 20 20 14 4 0 44 35 55
2018 Not a person with a disability 13 27 25 19 10 5 0 43 30 1702
2017 Person with a disability 4 27 22 21 18 6 2 34 42 66
2017 Not a person with a disability 13 29 24 16 9 7 0 46 27 2258

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 43 16 11 7 3 0 65 19 151
2020 Not a person with a disability 28 37 17 11 5 2 0 66 17 2429
2019 Person with a disability 12 32 21 21 13 2 0 45 34 96
2019 Not a person with a disability 18 32 19 18 9 3 1 52 28 2347
2018 Person with a disability 18 28 14 25 13 1 0 47 39 56
2018 Not a person with a disability 12 27 22 23 14 2 0 40 38 1705
2017 Person with a disability 6 27 22 15 24 6 2 35 41 66
2017 Not a person with a disability 12 33 22 19 11 3 0 47 31 2254

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 27 19 5 4 4 3 70 10 151
2020 Not a person with a disability 41 26 17 6 2 6 3 72 9 2431
2019 Person with a disability 40 26 21 4 2 2 4 71 7 97
2019 Not a person with a disability 39 26 15 6 3 9 2 73 10 2352
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 48 14 6 2 1 1 77 8 151
2020 Not a person with a disability 35 42 14 7 2 1 0 77 8 2429
2019 Person with a disability 30 35 21 10 5 0 0 65 15 97
2019 Not a person with a disability 30 42 16 8 3 1 0 73 11 2349
2018 Person with a disability 22 50 19 7 1 0 0 73 8 55
2018 Not a person with a disability 22 42 19 12 4 1 0 65 16 1698
2017 Person with a disability 17 50 10 16 3 3 0 70 20 66
2017 Not a person with a disability 19 41 21 13 6 1 0 61 19 2252

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 44 17 18 3 2 1 61 21 149
2020 Not a person with a disability 23 37 21 13 4 3 0 62 17 2419
2019 Person with a disability 16 26 24 24 10 1 0 42 34 96
2019 Not a person with a disability 16 32 24 17 7 3 0 50 26 2337

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 38 14 7 8 3 1 69 16 151
2020 Not a person with a disability 33 36 13 9 3 4 2 73 13 2417
2019 Person with a disability 29 37 13 13 7 1 0 66 20 97
2019 Not a person with a disability 30 35 16 10 4 4 2 69 15 2345
2018 Person with a disability 35 32 9 11 9 3 1 70 20 56
2018 Not a person with a disability 26 34 17 13 6 3 1 63 20 1697
2017 Person with a disability 17 31 16 17 11 8 0 52 30 65
2017 Not a person with a disability 29 34 16 11 5 4 1 67 16 2251

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 35 16 7 6 2 1 70 13 147
2020 Not a person with a disability 37 37 17 4 2 2 0 76 6 2419
2019 Person with a disability 27 33 27 8 5 0 0 60 13 97
2019 Not a person with a disability 32 35 20 7 3 3 0 70 10 2339
2018 Person with a disability 18 39 31 7 3 2 0 58 10 56
2018 Not a person with a disability 24 36 26 9 3 2 0 61 12 1701

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 21 18 14 18 6 3 45 35 151
2020 Not a person with a disability 24 22 20 11 7 13 3 55 21 2425
2019 Person with a disability 17 19 25 16 18 6 0 38 35 96
2019 Not a person with a disability 20 21 21 14 10 12 2 48 28 2342
2018 Person with a disability 11 21 20 22 17 7 2 35 43 56
2018 Not a person with a disability 15 22 21 17 13 10 2 42 34 1698
2017 Person with a disability 5 15 25 12 26 14 3 24 46 65
2017 Not a person with a disability 12 21 22 15 13 15 3 40 34 2254

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 29 18 18 11 4 1 51 30 151
2020 Not a person with a disability 25 35 19 13 6 2 0 61 20 2424
2019 Person with a disability 20 20 17 24 15 5 0 41 41 97
2019 Not a person with a disability 23 31 19 14 9 2 0 56 24 2346
2018 Person with a disability 13 20 13 28 26 0 0 33 54 56
2018 Not a person with a disability 14 30 22 19 13 2 0 45 33 1700
2017 Person with a disability 5 16 28 17 30 5 0 22 49 66
2017 Not a person with a disability 17 34 19 15 12 3 0 53 28 2253

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 26 13 19 22 3 5 42 44 151
2020 Not a person with a disability 20 27 17 15 14 3 3 50 31 2432
2019 Person with a disability 21 11 21 19 21 2 5 35 43 97
2019 Not a person with a disability 19 26 16 16 17 3 3 48 35 2349
2018 Person with a disability 13 15 12 19 40 0 1 29 59 56
2018 Not a person with a disability 15 24 16 21 21 2 1 40 43 1701
2017 Person with a disability 5 10 14 19 44 6 3 16 68 66
2017 Not a person with a disability 15 26 16 17 20 4 2 44 39 2255

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 26 18 7 2 0 2 73 9 151
2020 Not a person with a disability 55 24 12 4 2 0 3 81 6 2432
2019 Person with a disability 34 31 18 6 6 0 4 68 13 97
2019 Not a person with a disability 56 24 11 4 1 1 4 84 5 2346

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 29 21 5 4 2 1 69 10 151
2020 Not a person with a disability 51 24 14 5 2 2 3 79 7 2426
2019 Person with a disability 37 28 18 6 6 0 5 69 12 97
2019 Not a person with a disability 46 24 16 6 3 2 3 74 10 2346

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 74 9 5 2 5 3 1 87 7 151
2020 Not a person with a disability 80 8 3 1 1 3 4 93 3 2420
2019 Person with a disability 65 14 8 1 6 1 6 84 7 97
2019 Not a person with a disability 76 8 5 2 1 4 5 91 4 2338

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 22 15 3 2 2 1 79 5 151
2020 Not a person with a disability 76 10 3 1 0 2 7 95 2 2429
2019 Person with a disability 59 20 6 6 2 1 5 84 9 97
2019 Not a person with a disability 79 6 2 0 1 3 9 96 1 2334

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 48 12 9 4 1 1 75 13 151
2020 Not a person with a disability 28 43 16 7 2 3 0 74 9 2426
2019 Person with a disability 19 37 23 10 7 1 2 58 18 95
2019 Not a person with a disability 24 44 19 8 3 2 1 69 12 2346
2018 Person with a disability 21 24 27 14 12 2 0 46 26 56
2018 Not a person with a disability 19 40 23 10 5 3 0 60 15 1703
2017 Person with a disability 12 35 19 25 5 5 0 49 31 66
2017 Not a person with a disability 21 39 21 10 5 4 0 63 15 2257

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 42 7 6 5 1 0 81 11 149
2020 Not a person with a disability 44 38 10 4 2 2 0 84 5 2419
2019 Person with a disability 41 30 15 8 5 1 0 71 13 97
2019 Not a person with a disability 41 39 12 4 2 2 0 81 6 2337
2018 Person with a disability 39 40 6 16 0 0 0 78 16 55
2018 Not a person with a disability 38 41 14 4 1 1 0 80 6 1686
2017 Person with a disability 24 45 11 11 6 3 0 71 18 65
2017 Not a person with a disability 39 42 12 3 2 2 0 83 5 2251

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 38 12 8 5 4 0 74 13 151
2020 Not a person with a disability 41 33 15 4 1 5 1 79 5 2422
2019 Person with a disability 36 39 14 5 4 3 0 77 9 97
2019 Not a person with a disability 42 33 16 4 1 4 1 78 6 2336
2018 Person with a disability 41 34 13 6 2 5 0 79 7 55
2018 Not a person with a disability 34 37 18 5 2 3 0 73 8 1688
2017 Person with a disability 31 30 18 7 7 6 0 65 16 66
2017 Not a person with a disability 35 35 17 4 2 6 1 75 7 2249

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 23 19 14 4 7 1 60 20 151
2020 Not a person with a disability 32 32 19 5 2 9 2 71 7 2431

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 31 10 8 8 2 2 73 17 151
2020 Not a person with a disability 47 29 11 5 2 5 2 81 7 2421

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 38 7 5 3 0 0 85 8 150
2020 Not a person with a disability 61 29 6 2 1 0 0 90 3 2421
2019 Person with a disability 50 31 7 7 6 0 0 80 13 96
2019 Not a person with a disability 56 31 7 3 2 0 0 88 5 2346
2018 Person with a disability 41 30 18 7 4 0 0 71 11 53
2018 Not a person with a disability 48 36 10 4 2 0 0 84 6 1683
2017 Person with a disability 26 47 14 6 8 0 0 73 14 65
2017 Not a person with a disability 47 39 8 4 2 0 0 86 6 2256

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 29 9 7 4 0 0 80 11 150
2020 Not a person with a disability 53 30 11 3 2 0 0 84 6 2423
2019 Person with a disability 39 30 19 5 6 1 0 69 11 96
2019 Not a person with a disability 46 31 13 6 3 0 0 77 10 2347
2018 Person with a disability 34 22 18 20 6 0 0 56 26 54
2018 Not a person with a disability 38 33 18 6 4 0 0 71 10 1686
2017 Person with a disability 24 35 15 15 9 2 0 60 25 65
2017 Not a person with a disability 37 35 15 8 4 0 0 73 12 2256

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 31 12 8 4 1 0 75 13 148
2020 Not a person with a disability 48 35 10 4 2 0 0 84 6 2412
2019 Person with a disability 33 36 20 6 6 0 0 69 11 97
2019 Not a person with a disability 41 35 14 7 3 0 0 76 10 2340
2018 Person with a disability 32 25 15 14 14 0 0 57 28 53
2018 Not a person with a disability 33 37 18 9 3 0 0 70 12 1685
2017 Person with a disability 23 34 18 16 9 0 0 57 26 65
2017 Not a person with a disability 34 38 15 9 4 0 0 72 13 2256

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 23 15 8 5 4 0 71 13 151
2020 Not a person with a disability 48 25 14 6 3 3 1 76 9 2429
2019 Person with a disability 35 25 18 11 9 1 0 61 20 95
2019 Not a person with a disability 42 25 15 8 5 3 1 70 14 2349
2018 Person with a disability 34 16 27 13 7 3 0 52 21 55
2018 Not a person with a disability 36 27 19 9 6 2 0 65 16 1693
2017 Person with a disability 28 27 19 11 12 3 0 57 24 66
2017 Not a person with a disability 37 27 16 8 5 4 1 68 14 2256
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Person with a disability 19 52 30 151
2020 Not a person with a disability 13 58 29 2433
2019 Person with a disability 32 34 34 97
2019 Not a person with a disability 18 52 30 2354
2018 Person with a disability 30 44 26 56
2018 Not a person with a disability 15 56 29 1705
2017 Person with a disability 25 47 28 66
2017 Not a person with a disability 15 56 29 2255

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Person with a disability 20 33 12 3 20 13 26
2020 Not a person with a disability 27 12 24 9 23 5 302
2019 Person with a disability 11 5 32 3 44 6 29
2019 Not a person with a disability 22 14 21 10 27 6 395
2018 Person with a disability 5 32 52 0 11 0 19
2018 Not a person with a disability 23 19 29 14 9 6 279
2017 Person with a disability 30 5 46 11 7 0 17
2017 Not a person with a disability 30 17 16 16 14 6 337
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 151
2020 Not a person with a disability 5 95 2429
2019 Person with a disability 18 82 97
2019 Not a person with a disability 7 93 2351
2018 Person with a disability 20 80 56
2018 Not a person with a disability 9 91 1705

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 42 58 27
2020 Not a person with a disability 48 52 131
2019 Person with a disability 35 65 16
2019 Not a person with a disability 57 43 166
2018 Person with a disability 53 47 11
2018 Not a person with a disability 50 50 154

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 58 42 27
2020 Not a person with a disability 48 52 131
2019 Person with a disability 66 34 16
2019 Not a person with a disability 50 50 166

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 11
2018 Not a person with a disability 7 93 154

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 16
2019 Not a person with a disability 0 100 166
2018 Person with a disability 0 100 11
2018 Not a person with a disability 0 100 154

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 27
2020 Not a person with a disability 5 95 131

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 11
2018 Not a person with a disability 3 97 154

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 11
2018 Not a person with a disability 4 96 154

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 22 78 27
2020 Not a person with a disability 37 63 131
2019 Person with a disability 30 70 16
2019 Not a person with a disability 33 67 165

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 41 59 27
2020 Not a person with a disability 44 56 131
2019 Person with a disability 58 42 16
2019 Not a person with a disability 32 68 165

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 61 39 27
2020 Not a person with a disability 47 53 131

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 40 60 27
2020 Not a person with a disability 42 58 131
2019 Person with a disability 30 70 16
2019 Not a person with a disability 41 59 165

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 46 54 27
2020 Not a person with a disability 38 62 131
2019 Person with a disability 58 42 16
2019 Not a person with a disability 27 73 165
2018 Person with a disability 55 45 10
2018 Not a person with a disability 36 64 154

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 48 52 27
2020 Not a person with a disability 47 53 131
2019 Person with a disability 42 58 16
2019 Not a person with a disability 51 49 165
2018 Person with a disability 49 51 10
2018 Not a person with a disability 46 54 154

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 27
2020 Not a person with a disability 0 100 131
2018 Person with a disability 0 100 10
2018 Not a person with a disability 0 100 154

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 10
2018 Not a person with a disability 7 93 154

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 60 40 27
2020 Not a person with a disability 46 54 131
2019 Person with a disability 64 36 16
2019 Not a person with a disability 50 50 165
2018 Person with a disability 54 46 10
2018 Not a person with a disability 44 56 154

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 21 79 27
2020 Not a person with a disability 10 90 131
2018 Person with a disability 0 100 10
2018 Not a person with a disability 13 87 154

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 36 64 27
2020 Not a person with a disability 60 40 131
2019 Person with a disability 53 47 16
2019 Not a person with a disability 47 53 165
2018 Person with a disability 52 48 11
2018 Not a person with a disability 56 44 153

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 27
2020 Not a person with a disability 30 70 131
2019 Person with a disability 51 49 16
2019 Not a person with a disability 19 81 165

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 42 58 16
2019 Not a person with a disability 13 87 165

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 11
2018 Not a person with a disability 9 91 153

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 27
2020 Not a person with a disability 4 96 131
2019 Person with a disability 0 100 16
2019 Not a person with a disability 3 97 165

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 43 57 27
2020 Not a person with a disability 19 81 131

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 27
2020 Not a person with a disability 18 82 126
2019 Person with a disability 0 100 16
2019 Not a person with a disability 29 71 160

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 27
2020 Not a person with a disability 13 87 126

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 27
2020 Not a person with a disability 9 91 126

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 25 75 16
2019 Not a person with a disability 6 94 160

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 37 63 27
2020 Not a person with a disability 37 63 126
2019 Person with a disability 61 39 16
2019 Not a person with a disability 32 68 160

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 24 76 27
2020 Not a person with a disability 8 92 126
2019 Person with a disability 26 74 16
2019 Not a person with a disability 9 91 160

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 61 39 27
2020 Not a person with a disability 41 59 126

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 65 35 27
2020 Not a person with a disability 52 48 126

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 27
2020 Not a person with a disability 6 94 126

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 18 82 27
2020 Not a person with a disability 19 81 126

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 17 16 6 11 24 8 52 25 151
2020 Not a person with a disability 20 14 15 5 2 35 9 61 13 2425
2019 Person with a disability 12 13 27 5 7 17 19 38 19 97
2019 Not a person with a disability 20 13 19 5 3 30 10 54 15 2351
2018 Person with a disability 9 26 28 4 12 12 9 44 20 55
2018 Not a person with a disability 15 15 21 6 4 32 7 49 16 1701
2017 Person with a disability 5 19 13 7 15 30 10 40 37 66
2017 Not a person with a disability 15 14 19 5 4 33 10 51 15 2257

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 27 19 7 7 8 2 63 16 151
2020 Not a person with a disability 37 29 16 4 2 11 1 75 7 2424
2019 Person with a disability 27 32 20 4 6 10 2 66 12 97
2019 Not a person with a disability 35 27 18 4 3 12 1 71 8 2350
2018 Person with a disability 19 41 22 4 9 4 0 63 14 55
2018 Not a person with a disability 25 28 23 7 4 12 1 61 12 1700
2017 Person with a disability 17 33 14 7 12 16 0 60 23 66
2017 Not a person with a disability 26 30 20 5 3 14 2 66 10 2256
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 150
2020 Not a person with a disability 3 97 2428
2019 Person with a disability 15 85 97
2019 Not a person with a disability 4 96 2349
2018 Person with a disability 17 83 56
2018 Not a person with a disability 4 96 1703

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 41 59 22
2020 Not a person with a disability 37 63 82
2019 Person with a disability 31 69 16
2019 Not a person with a disability 41 59 99

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 74 26 22
2020 Not a person with a disability 72 28 82

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 22
2020 Not a person with a disability 0 100 82
2019 Person with a disability 0 100 16
2019 Not a person with a disability 0 100 99
2018 Person with a disability 0 100 11
2018 Not a person with a disability 0 100 73

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 11
2018 Not a person with a disability 12 88 73

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 11
2018 Not a person with a disability 22 78 73

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 11
2018 Not a person with a disability 27 73 73

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 16
2019 Not a person with a disability 10 90 97
2018 Person with a disability 0 100 11
2018 Not a person with a disability 10 90 73

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 57 43 22
2020 Not a person with a disability 23 77 82
2019 Person with a disability 30 70 16
2019 Not a person with a disability 25 75 97

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 31 69 22
2020 Not a person with a disability 35 65 82
2018 Person with a disability 46 54 11
2018 Not a person with a disability 44 56 73

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 11
2018 Not a person with a disability 6 94 73

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 11
2018 Not a person with a disability 12 88 73

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 22
2020 Not a person with a disability 0 100 82
2018 Person with a disability 0 100 11
2018 Not a person with a disability 0 100 73

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 48 52 22
2020 Not a person with a disability 0 100 82

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 22
2020 Not a person with a disability 0 100 82
2019 Person with a disability 0 100 16
2019 Not a person with a disability 0 100 97
2018 Person with a disability 0 100 11
2018 Not a person with a disability 0 100 73

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 31 69 16
2019 Not a person with a disability 20 80 97

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 30 70 22
2020 Not a person with a disability 11 89 82

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 20 80 22
2020 Not a person with a disability 6 94 82
2018 Person with a disability 0 100 11
2018 Not a person with a disability 7 93 73

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 47 53 22
2020 Not a person with a disability 55 45 82
2019 Person with a disability 42 58 16
2019 Not a person with a disability 63 37 97

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 10
2018 Not a person with a disability 15 85 71

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 10
2018 Not a person with a disability 0 100 71

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 15 18 5 7 28 7 54 18 149
2020 Not a person with a disability 21 14 16 2 1 38 8 65 6 2426
2019 Person with a disability 10 17 28 3 6 24 12 42 14 97
2019 Not a person with a disability 21 13 19 3 2 33 10 59 8 2342
2018 Person with a disability 12 21 30 4 7 21 6 46 14 56
2018 Not a person with a disability 15 14 24 3 2 35 7 51 8 1702
2017 Person with a disability 4 16 16 4 8 43 9 41 25 66
2017 Not a person with a disability 14 14 20 2 2 39 8 54 7 2254

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 31 15 7 6 10 1 69 14 151
2020 Not a person with a disability 37 30 16 2 1 12 1 77 4 2424
2019 Person with a disability 24 34 21 5 6 10 0 65 12 97
2019 Not a person with a disability 37 27 17 3 2 13 1 74 6 2345
2018 Person with a disability 22 32 22 5 6 14 0 62 13 56
2018 Not a person with a disability 27 28 24 4 2 15 1 64 7 1702
2017 Person with a disability 9 35 18 7 6 25 0 58 18 66
2017 Not a person with a disability 27 29 19 3 2 19 2 70 6 2253
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 31 16 11 6 0 1 66 17 150
2020 Not a person with a disability 38 32 17 7 5 0 1 71 12 2430

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 24 14 11 5 1 1 70 16 149
2020 Not a person with a disability 54 26 12 4 2 0 1 81 6 2424
2019 Person with a disability 34 30 18 16 2 0 0 64 18 96
2019 Not a person with a disability 48 29 14 5 4 0 1 78 9 2350
2018 Person with a disability 26 27 19 4 22 0 2 54 27 56
2018 Not a person with a disability 42 29 17 7 4 0 1 72 11 1704
2017 Person with a disability 28 25 18 13 11 2 3 56 25 65
2017 Not a person with a disability 43 31 14 7 4 0 2 75 11 2253

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 23 30 20 14 1 1 35 35 150
2020 Not a person with a disability 21 30 25 15 9 0 0 51 24 2432
2019 Person with a disability 21 31 22 13 14 0 0 51 27 97
2019 Not a person with a disability 21 30 27 13 8 0 0 52 21 2348
2018 Person with a disability 11 22 28 26 11 1 0 34 38 56
2018 Not a person with a disability 13 29 29 17 11 0 0 42 28 1707
2017 Person with a disability 12 26 28 18 15 0 2 39 33 65
2017 Not a person with a disability 17 29 28 17 9 0 1 46 26 2255

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 33 21 13 10 1 1 55 23 150
2020 Not a person with a disability 33 33 20 9 4 0 1 67 13 2426
2019 Person with a disability 27 35 16 9 11 0 2 63 21 96
2019 Not a person with a disability 30 34 22 9 4 0 1 65 13 2341
2018 Person with a disability 15 34 14 21 12 1 3 51 34 56
2018 Not a person with a disability 20 32 26 14 6 1 1 53 20 1702
2017 Person with a disability 14 30 21 21 10 0 3 46 33 66
2017 Not a person with a disability 23 33 23 13 6 0 2 57 19 2250

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 30 25 15 10 1 0 49 26 150
2020 Not a person with a disability 26 26 21 16 10 0 1 53 26 2422
2019 Person with a disability 20 24 25 13 16 2 0 45 30 95
2019 Not a person with a disability 22 26 23 15 12 0 0 49 28 2348
2018 Person with a disability 14 18 17 22 26 3 0 33 49 56
2018 Not a person with a disability 15 24 24 20 16 1 1 40 36 1697
2017 Person with a disability 5 26 17 26 21 0 5 33 50 64
2017 Not a person with a disability 18 26 23 18 12 1 1 45 31 2257

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 33 17 12 7 1 1 64 19 150
2020 Not a person with a disability 41 29 15 8 5 0 2 71 13 2417
2019 Person with a disability 51 26 13 5 5 0 0 77 10 94
2019 Not a person with a disability 46 28 13 6 4 0 3 77 10 2338
2018 Person with a disability 29 27 27 2 7 2 7 61 9 56
2018 Not a person with a disability 38 28 17 8 5 0 3 69 14 1700
2017 Person with a disability 30 25 15 11 11 2 6 60 24 66
2017 Not a person with a disability 37 30 16 7 4 1 5 71 12 2256

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 25 23 21 9 0 0 46 30 151
2020 Not a person with a disability 30 31 20 11 8 0 0 62 19 2430
2019 Person with a disability 29 33 21 6 12 0 0 62 18 97
2019 Not a person with a disability 36 31 18 8 6 0 1 68 14 2343
2018 Person with a disability 21 26 23 12 15 1 2 48 28 56
2018 Not a person with a disability 29 31 21 11 7 1 1 60 18 1705
2017 Person with a disability 20 35 16 13 13 2 2 56 27 66
2017 Not a person with a disability 31 32 21 10 5 0 1 63 15 2250

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 26 18 10 8 0 8 61 19 151
2020 Not a person with a disability 37 26 16 10 5 0 6 67 16 2427

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 36 19 11 5 1 2 64 17 148
2020 Not a person with a disability 36 35 17 7 3 1 1 72 10 2431
2019 Person with a disability 23 32 31 6 8 0 0 55 14 97
2019 Not a person with a disability 32 34 22 8 3 1 1 67 11 2345
2018 Person with a disability 25 22 27 16 6 2 1 49 23 56
2018 Not a person with a disability 20 34 27 11 6 1 1 55 17 1698
2017 Person with a disability 19 29 28 12 6 0 6 51 19 66
2017 Not a person with a disability 24 34 23 12 6 1 1 59 18 2250

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 33 27 13 5 1 2 54 19 148
2020 Not a person with a disability 28 37 21 9 4 1 1 66 13 2428
2019 Person with a disability 22 27 28 15 6 0 1 50 21 97
2019 Not a person with a disability 24 33 24 12 6 1 1 57 18 2346
2018 Person with a disability 7 31 21 15 24 2 0 39 40 56
2018 Not a person with a disability 14 31 27 17 10 1 1 46 27 1694
2017 Person with a disability 12 29 22 25 10 0 2 42 36 66
2017 Not a person with a disability 17 31 26 16 8 0 1 48 25 2248

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 28 22 15 5 0 2 57 20 150
2020 Not a person with a disability 36 35 18 8 3 0 1 71 11 2429
2019 Person with a disability 29 25 29 8 7 0 1 55 15 97
2019 Not a person with a disability 31 32 20 11 5 0 1 64 16 2342
2018 Person with a disability 18 29 26 10 15 1 2 48 25 55
2018 Not a person with a disability 22 33 23 14 7 0 1 56 21 1697
2017 Person with a disability 21 27 20 23 7 0 2 49 31 66
2017 Not a person with a disability 24 33 23 12 7 0 1 58 19 2252

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 31 12 12 7 0 1 69 19 150
2020 Not a person with a disability 45 29 13 7 5 0 1 75 11 2421
2019 Person with a disability 40 30 13 8 9 0 0 70 17 97
2019 Not a person with a disability 41 28 15 8 6 1 1 71 14 2340

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 28 23 21 7 0 0 50 27 148
2020 Not a person with a disability 30 33 22 11 4 0 0 63 15 2431

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 37 20 14 6 0 0 60 21 150
2020 Not a person with a disability 34 35 18 8 3 1 1 70 12 2428
2019 Person with a disability 28 41 18 5 7 1 0 70 12 96
2019 Not a person with a disability 37 34 17 7 3 0 1 72 11 2339
2018 Person with a disability 23 22 25 17 9 2 2 47 27 56
2018 Not a person with a disability 29 34 22 10 5 0 1 63 15 1690
2017 Person with a disability 28 15 27 20 8 2 2 44 28 65
2017 Not a person with a disability 30 32 21 10 4 1 1 64 15 2248

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 33 19 6 4 0 1 71 10 150
2020 Not a person with a disability 51 29 13 4 1 0 1 82 5 2417
2019 Person with a disability 57 19 14 7 3 0 1 76 9 97
2019 Not a person with a disability 64 23 9 2 1 0 1 88 4 2335
2018 Person with a disability 55 18 16 3 3 1 4 77 6 56
2018 Not a person with a disability 60 25 8 3 1 0 1 87 4 1693
2017 Person with a disability 51 21 10 7 9 0 2 73 17 66
2017 Not a person with a disability 62 24 9 2 1 0 2 88 3 2259

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 33 24 13 9 0 1 53 22 150
2020 Not a person with a disability 31 38 20 8 3 0 0 69 11 2413

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 24 13 5 5 0 3 76 11 149
2020 Not a person with a disability 73 16 4 1 0 1 4 94 2 2416
2019 Person with a disability 57 22 10 6 3 0 1 80 9 96
2019 Not a person with a disability 79 10 3 1 1 1 6 95 1 2332
2018 Person with a disability 54 21 12 5 6 1 2 76 12 56
2018 Not a person with a disability 79 12 3 1 1 1 4 95 2 1692

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 73 11 3 5 6 0 2 86 11 149
2020 Not a person with a disability 84 7 3 1 1 1 3 94 3 2411
2019 Person with a disability 64 13 9 3 6 1 4 81 10 97
2019 Not a person with a disability 80 9 5 2 2 1 2 91 4 2340
2018 Person with a disability 58 18 9 4 6 1 5 81 10 56
2018 Not a person with a disability 75 11 5 2 2 2 3 90 4 1693
2017 Person with a disability 62 16 10 0 6 2 5 83 7 66
2017 Not a person with a disability 79 10 4 2 2 1 2 91 4 2256

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 66 22 5 4 3 0 1 88 7 150
2020 Not a person with a disability 71 19 6 2 0 0 1 91 3 2402
2019 Person with a disability 55 32 6 2 2 0 3 90 3 97
2019 Not a person with a disability 58 27 9 3 2 0 1 86 4 2341
2018 Person with a disability 49 37 4 5 4 0 2 87 9 56
2018 Not a person with a disability 54 29 10 4 2 0 1 84 5 1705
2017 Person with a disability 49 33 14 3 2 0 0 82 5 66
2017 Not a person with a disability 56 29 9 3 2 0 2 86 5 2253

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 63 17 8 4 8 0 1 80 13 149
2020 Not a person with a disability 72 16 6 3 2 0 1 89 5 2417
2019 Person with a disability 51 20 11 8 6 0 4 73 15 97
2019 Not a person with a disability 63 19 9 4 3 1 1 84 7 2334
2018 Person with a disability 51 16 15 11 3 0 3 69 15 56
2018 Not a person with a disability 55 23 11 6 4 0 1 78 10 1702
2017 Person with a disability 56 23 9 6 6 0 0 79 12 66
2017 Not a person with a disability 60 21 10 5 3 0 1 82 8 2255

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 13 6 0 1 1 23 91 1 150
2020 Not a person with a disability 65 11 4 1 1 0 19 94 2 2422
2019 Person with a disability 61 11 3 1 1 0 24 94 2 95
2019 Not a person with a disability 61 12 5 1 1 1 20 92 2 2332
2018 Person with a disability 53 10 7 0 0 0 30 90 0 56
2018 Not a person with a disability 53 14 6 2 1 0 25 90 3 1691
2017 Person with a disability 55 9 3 0 1 0 31 93 2 66
2017 Not a person with a disability 55 12 5 1 0 0 26 91 2 2252

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 68 21 5 1 1 0 3 92 3 151
2020 Not a person with a disability 75 15 4 1 0 0 4 94 1 2427
2019 Person with a disability 67 17 4 1 2 0 10 93 3 96
2019 Not a person with a disability 72 17 5 1 1 1 4 93 2 2329
2018 Person with a disability 70 12 9 0 1 0 9 89 2 56
2018 Not a person with a disability 68 19 6 1 1 0 5 92 2 1698
2017 Person with a disability 70 9 11 0 0 0 10 88 0 66
2017 Not a person with a disability 69 17 5 2 1 1 6 92 2 2249

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 21 12 4 7 2 1 77 11 150
2020 Not a person with a disability 61 22 8 4 3 1 1 85 7 2431
2019 Person with a disability 53 19 10 4 6 1 7 78 11 96
2019 Not a person with a disability 65 19 8 3 3 1 2 86 6 2340
2018 Person with a disability 53 21 8 8 5 1 4 78 13 56
2018 Not a person with a disability 56 23 10 4 4 0 1 81 8 1704
2017 Person with a disability 43 23 6 9 13 3 3 70 24 66
2017 Not a person with a disability 53 25 10 5 4 1 2 80 9 2258

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 41 19 10 5 1 0 66 15 151
2020 Not a person with a disability 52 29 13 4 1 0 1 82 5 2431
2019 Person with a disability 49 26 14 8 2 1 1 76 10 97
2019 Not a person with a disability 61 24 9 2 1 0 2 87 4 2340
2018 Person with a disability 40 31 17 5 6 0 2 72 11 55
2018 Not a person with a disability 56 28 10 3 1 0 2 86 4 1703
2017 Person with a disability 39 36 11 3 5 0 6 80 9 66
2017 Not a person with a disability 56 27 10 2 1 0 3 86 3 2253

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 42 25 10 4 1 0 60 14 150
2020 Not a person with a disability 26 43 23 6 2 0 0 69 8 2433

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 4 30 43 17 5 0 0 34 22 150
2020 Not a person with a disability 15 37 34 12 3 0 0 52 15 2430
2019 Person with a disability 13 26 40 17 4 0 0 39 21 97
2019 Not a person with a disability 18 36 32 11 2 0 0 54 14 2354
2018 Person with a disability 6 22 39 30 3 0 0 28 33 55
2018 Not a person with a disability 11 34 37 14 3 0 0 46 17 1710
2017 Person with a disability 3 21 47 19 10 0 0 24 29 66
2017 Not a person with a disability 10 32 38 14 5 0 0 43 19 2258

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 26 31 21 4 1 0 25 44 150
2020 Not a person with a disability 7 17 39 26 11 0 0 37 24 2423
2019 Person with a disability 14 24 35 17 9 0 0 27 39 97
2019 Not a person with a disability 6 14 40 27 13 0 0 40 20 2338
2018 Person with a disability 22 32 25 17 4 0 0 21 54 56
2018 Not a person with a disability 6 19 41 25 9 0 0 34 24 1689
2017 Person with a disability 23 25 38 10 2 0 2 12 49 66
2017 Not a person with a disability 5 18 41 26 11 0 0 36 23 2248

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 41 9 6 5 1 0 81 11 150
2020 Not a person with a disability 45 37 11 3 1 2 0 84 4 2426
2019 Person with a disability 13 39 15 24 6 2 0 53 32 96
2019 Not a person with a disability 18 37 22 12 4 6 0 59 17 2342
2018 Person with a disability 12 35 9 27 14 3 1 48 42 56
2018 Not a person with a disability 11 28 28 18 9 6 0 42 29 1705
2017 Person with a disability 6 16 12 30 22 12 2 26 61 66
2017 Not a person with a disability 10 29 25 16 10 10 0 43 29 2256

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 37 13 5 6 1 0 75 12 151
2020 Not a person with a disability 42 34 13 6 2 3 0 79 8 2419

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 24 10 11 14 1 0 64 26 149
2020 Not a person with a disability 39 28 13 12 7 2 1 68 19 2423

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 23 14 3 9 3 0 73 12 151
2020 Not a person with a disability 49 28 12 3 3 3 1 81 6 2424

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 38 13 12 8 2 0 66 21 151
2020 Not a person with a disability 40 35 14 6 3 2 0 77 9 2432
2019 Person with a disability 18 28 20 20 11 2 0 48 32 96
2019 Not a person with a disability 25 37 19 12 5 2 0 63 17 2346
2018 Person with a disability 12 30 25 18 12 3 0 44 30 56
2018 Not a person with a disability 19 33 23 15 7 3 0 53 23 1704
2017 Person with a disability 6 30 22 18 19 4 0 38 39 66
2017 Not a person with a disability 18 37 20 14 7 4 0 57 21 2252

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 37 13 7 1 1 0 78 9 151
2020 Not a person with a disability 44 41 8 5 1 0 0 86 7 2433

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 34 12 9 2 1 0 76 12 150
2020 Not a person with a disability 45 37 10 6 2 0 0 82 7 2419

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 36 23 7 1 0 1 70 7 151
2020 Not a person with a disability 39 38 14 5 1 1 1 79 7 2418

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 26 16 4 1 1 0 79 4 151
2020 Not a person with a disability 53 33 9 3 1 1 1 87 4 2423

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 65 15 7 1 1 9 2 90 2 150
2020 Not a person with a disability 68 16 5 1 1 6 2 93 2 2428

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 60 25 8 3 2 2 0 87 5 150
2020 Not a person with a disability 60 29 6 2 0 2 0 91 3 2432

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 26 9 10 7 2 0 73 18 151
2020 Not a person with a disability 54 29 8 5 3 1 0 83 8 2421

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 60 22 6 4 5 2 1 85 9 149
2020 Not a person with a disability 59 27 7 4 2 1 0 87 6 2427

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 53 12 4 5 0 0 79 9 27
2020 Not a person with a disability 22 54 11 9 2 2 0 77 11 546
2019 Person with a disability 4 42 19 14 15 6 0 49 31 21
2019 Not a person with a disability 11 42 21 16 4 3 3 56 21 498

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 95 5 27
2020 Not a person with a disability 97 3 547

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 62 11 8 5 0 0 76 13 26
2020 Not a person with a disability 24 45 16 10 4 0 0 70 14 532
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 15 85 150
2020 Not a person with a disability 8 92 2405

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 28 72 151
2020 Not a person with a disability 6 94 2410
2019 Person with a disability 42 58 96
2019 Not a person with a disability 9 91 2352
2017 Person with a disability 49 51 66
2017 Not a person with a disability 9 91 2255

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 90 10 46
2020 Not a person with a disability 18 82 138

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 84 16 46
2020 Not a person with a disability 77 23 139
2019 Person with a disability 89 11 42
2019 Not a person with a disability 80 20 207
2017 Person with a disability 78 22 34
2017 Not a person with a disability 75 25 196

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 59 29 3 10 0 0 0 88 10 39
2020 Not a person with a disability 52 32 9 7 1 0 0 84 8 108
2019 Person with a disability 39 44 7 7 3 0 0 83 9 38
2019 Not a person with a disability 55 35 4 5 2 0 1 90 6 162
2017 Person with a disability 27 58 7 4 4 0 0 85 8 27
2017 Not a person with a disability 53 36 6 3 1 1 0 89 4 146

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 28 8 8 3 2 1 80 12 151
2020 Not a person with a disability 48 31 9 3 1 4 4 86 5 2425
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 68 21 1 87 13 151
2020 Not a person with a disability 5 72 19 3 93 7 2435

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 57 43 16
2020 Not a person with a disability 66 34 124

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 17 0 29 17 0 5 52 48 16
2020 Not a person with a disability 20 21 26 12 7 4 11 48 22 123

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 12 0 38 22 0 0 40 60 16
2020 Not a person with a disability 11 27 17 17 13 2 13 44 36 124

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 60 7 6 3 4 4 16 83 9 150
2020 Not a person with a disability 63 8 3 1 1 4 19 93 3 2431
2019 Person with a disability 49 16 7 7 7 1 13 75 16 97
2019 Not a person with a disability 63 12 6 3 2 3 11 88 6 2342
2018 Person with a disability 57 13 10 5 6 1 8 77 12 56
2018 Not a person with a disability 68 8 5 3 2 2 12 89 6 1706
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