2020 Public Service Employee Survey Results for National Research Council Canada by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 51 5 8 2 0 0 85 10 1760
2020 First official language - French 39 47 6 7 1 0 0 86 8 824

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 82 12 3 1 1 0 1 96 2 1757
2020 First official language - French 55 27 8 6 2 0 1 83 9 822
2017 First official language - English 75 16 5 1 1 1 1 94 1 1534
2017 First official language - French 42 35 10 9 4 0 1 77 13 788

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 40 10 10 2 0 0 78 12 1760
2020 First official language - French 36 42 10 10 2 0 0 77 12 822
2019 First official language - English 54 32 6 6 2 0 0 86 9 1661
2019 First official language - French 50 37 6 6 1 0 0 87 8 791
2017 First official language - English 51 35 6 6 3 0 0 85 9 1535
2017 First official language - French 44 41 5 7 3 0 0 85 10 788

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 40 13 8 2 0 1 77 10 1750
2020 First official language - French 37 41 13 6 2 0 1 79 8 820
2019 First official language - English 34 38 13 11 4 0 0 72 15 1657
2019 First official language - French 33 44 11 8 3 0 0 78 11 790
2018 First official language - English 24 42 13 14 6 0 1 67 20 1179
2018 First official language - French 24 48 12 10 4 0 1 73 15 587
2017 First official language - English 27 41 12 14 6 0 0 68 20 1534
2017 First official language - French 27 42 17 11 4 0 0 69 15 787

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 34 6 5 1 0 0 88 6 1752
2020 First official language - French 50 36 8 4 1 0 1 87 5 816
2019 First official language - English 57 31 7 4 1 0 0 88 5 1654
2019 First official language - French 57 34 6 3 0 0 0 91 3 783
2017 First official language - English 56 34 6 4 1 0 0 90 5 1533
2017 First official language - French 50 40 5 4 1 0 0 90 5 783

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 32 10 9 3 0 0 79 12 1756
2020 First official language - French 45 33 12 7 2 0 1 79 9 822
2019 First official language - English 48 29 12 7 4 0 0 77 11 1658
2019 First official language - French 47 30 12 6 3 0 0 78 10 790
2018 First official language - English 41 34 12 8 4 0 0 76 12 1172
2018 First official language - French 41 34 14 7 3 1 1 76 10 588
2017 First official language - English 42 32 13 8 4 1 0 76 11 1532
2017 First official language - French 39 35 13 7 3 1 1 76 11 782

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 37 9 6 3 0 0 83 8 1759
2020 First official language - French 43 38 11 6 3 0 0 80 9 822
2019 First official language - English 43 36 11 7 3 0 0 79 10 1666
2019 First official language - French 43 38 11 6 2 0 0 81 8 792
2018 First official language - English 40 41 9 7 3 0 0 81 10 1173
2018 First official language - French 35 45 12 7 2 0 0 80 9 589
2017 First official language - English 37 44 10 6 3 0 0 82 9 1534
2017 First official language - French 34 48 9 7 2 0 0 82 8 787

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 40 14 10 4 0 0 72 14 1759
2020 First official language - French 31 38 14 11 5 0 0 70 16 824
2019 First official language - English 29 36 16 12 6 0 0 65 19 1661
2019 First official language - French 30 37 15 12 5 0 0 68 17 793
2018 First official language - English 22 33 20 15 9 0 0 55 25 1178
2018 First official language - French 21 36 22 13 8 0 0 57 21 587
2017 First official language - English 24 37 16 15 8 0 0 61 23 1534
2017 First official language - French 24 35 21 13 6 0 0 59 20 788

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 43 10 9 3 0 0 78 11 1748
2020 First official language - French 33 44 13 7 2 0 0 77 9 818
2019 First official language - English 34 40 12 10 3 0 0 74 14 1656
2019 First official language - French 31 44 14 9 2 0 0 75 10 792
2018 First official language - English 28 41 15 12 5 0 0 69 16 1179
2018 First official language - French 21 44 17 12 5 0 0 66 17 587
2017 First official language - English 27 44 13 12 4 0 0 71 16 1534
2017 First official language - French 22 49 16 10 3 0 0 71 13 786

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 37 7 4 1 0 0 87 5 1750
2020 First official language - French 43 41 10 5 2 0 0 84 6 817
2019 First official language - English 43 38 11 6 2 0 0 81 8 1654
2019 First official language - French 39 39 14 5 1 0 0 79 7 792
2018 First official language - English 43 41 8 5 2 0 0 84 7 1177
2018 First official language - French 33 45 14 6 1 0 0 78 8 590
2017 First official language - English 41 40 10 5 3 0 0 81 9 1535
2017 First official language - French 28 50 13 7 2 0 0 78 9 788

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 38 12 7 4 0 0 78 10 1757
2020 First official language - French 36 37 15 9 3 0 0 73 12 821
2019 First official language - English 36 38 11 9 5 0 0 74 15 1659
2019 First official language - French 34 37 15 10 4 0 0 71 14 792
2018 First official language - English 32 38 13 11 5 0 0 70 17 1175
2018 First official language - French 24 41 19 9 6 0 0 65 16 584
2017 First official language - English 29 42 13 9 6 0 0 71 15 1535
2017 First official language - French 25 43 18 9 6 0 0 68 14 787

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 30 7 2 1 0 0 91 3 1751
2020 First official language - French 54 35 8 3 1 0 0 88 3 821
2019 First official language - English 59 30 8 3 1 0 0 88 4 1655
2019 First official language - French 53 35 8 3 0 0 0 88 3 788
2018 First official language - English 59 31 7 2 1 0 0 90 4 1166
2018 First official language - French 47 40 9 3 1 0 0 87 4 588
2017 First official language - English 58 32 7 2 1 0 0 91 3 1530
2017 First official language - French 50 40 7 2 1 0 0 90 3 788

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 40 11 8 3 0 0 78 11 1753
2020 First official language - French 36 38 14 8 4 0 0 74 12 821
2019 First official language - English 36 38 12 9 5 0 0 74 14 1656
2019 First official language - French 31 41 17 7 4 0 0 72 11 788
2018 First official language - English 30 40 12 12 6 0 0 70 18 1173
2018 First official language - French 25 45 15 9 6 0 0 70 15 588
2017 First official language - English 32 41 12 10 5 0 0 74 14 1530
2017 First official language - French 25 46 15 10 3 0 0 71 14 786

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 34 13 7 3 0 0 78 10 1751
2020 First official language - French 40 37 12 7 4 0 0 77 11 822
2019 First official language - English 43 31 14 7 5 0 0 74 12 1663
2019 First official language - French 38 36 16 7 3 0 0 74 10 791
2018 First official language - English 37 34 15 10 4 0 0 71 14 1168
2018 First official language - French 31 41 12 12 4 0 0 72 16 587
2017 First official language - English 39 35 14 8 5 0 0 74 12 1530
2017 First official language - French 33 41 13 9 3 0 0 74 13 785

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 42 12 6 2 1 1 79 8 1745
2020 First official language - French 34 43 13 7 2 0 0 78 9 816
2019 First official language - English 33 39 15 9 3 1 0 72 13 1649
2019 First official language - French 34 41 16 6 2 0 0 75 9 777
2018 First official language - English 26 37 17 14 6 0 1 63 20 1172
2018 First official language - French 23 42 18 12 4 0 1 65 16 588
2017 First official language - English 31 37 15 11 5 0 1 69 17 1530
2017 First official language - French 24 45 18 9 4 0 0 69 13 787

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 34 6 3 1 0 0 89 5 1758
2020 First official language - French 48 39 9 4 1 0 0 86 4 823
2019 First official language - English 50 35 9 4 2 0 0 85 6 1665
2019 First official language - French 46 40 10 3 1 0 0 86 4 793
2018 First official language - English 47 37 10 4 2 0 0 84 6 1177
2018 First official language - French 39 42 11 5 2 0 0 81 7 589
2017 First official language - English 46 38 9 5 2 0 0 84 7 1529
2017 First official language - French 42 40 12 4 1 0 0 82 6 788

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 38 18 11 6 0 0 66 16 1756
2020 First official language - French 32 35 17 10 5 0 0 68 15 820
2019 First official language - English 31 36 18 10 6 0 0 67 15 1658
2019 First official language - French 36 34 17 9 4 0 0 70 13 791
2018 First official language - English 24 34 22 12 7 0 1 59 19 1177
2018 First official language - French 32 34 18 10 5 0 0 66 16 591
2017 First official language - English 24 40 20 9 5 0 1 65 14 1532
2017 First official language - French 28 42 18 8 4 0 0 71 12 787

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 22 40 22 9 1 1 32 28 1756
2020 First official language - French 5 25 38 23 8 0 1 32 30 825
2019 First official language - English 8 24 39 20 7 1 1 28 33 1658
2019 First official language - French 6 27 37 18 9 1 2 28 34 793
2018 First official language - English 11 28 37 18 4 1 1 23 40 1174
2018 First official language - French 10 34 34 16 4 0 1 21 45 589
2017 First official language - English 10 26 38 16 8 0 2 24 37 1530
2017 First official language - French 9 28 38 15 6 1 3 22 39 784

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 4 10 24 36 23 1 1 60 15 1753
2020 First official language - French 4 11 24 33 22 4 1 59 16 819
2019 First official language - English 7 15 29 29 18 2 2 48 22 1652
2019 First official language - French 5 17 30 28 15 3 2 46 22 789
2018 First official language - English 9 20 30 25 13 2 1 39 30 1170
2018 First official language - French 10 22 33 21 9 2 2 32 33 587
2017 First official language - English 9 18 28 25 15 2 3 42 29 1521
2017 First official language - French 8 22 31 22 10 3 4 34 32 781

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 21 33 22 10 1 2 33 33 1752
2020 First official language - French 13 23 34 18 9 1 2 27 38 824
2019 First official language - English 16 25 30 18 9 1 2 27 42 1656
2019 First official language - French 15 29 30 13 9 2 2 23 46 792
2018 First official language - English 19 25 30 17 6 1 1 24 45 1170
2018 First official language - French 22 29 29 12 6 1 1 18 53 585
2017 First official language - English 16 26 28 16 8 2 3 25 45 1527
2017 First official language - French 22 28 27 12 5 2 4 18 53 786

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 3 11 31 37 17 0 1 54 14 1751
2020 First official language - French 5 15 34 33 11 0 2 45 20 822
2019 First official language - English 4 11 34 30 17 1 1 49 16 1650
2019 First official language - French 4 16 36 28 12 2 1 42 21 788
2018 First official language - English 6 16 35 29 11 1 2 41 23 1167
2018 First official language - French 8 21 39 22 8 1 1 30 30 589
2017 First official language - English 5 12 35 29 15 1 3 46 18 1524
2017 First official language - French 8 18 37 25 7 2 2 34 27 782

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 19 28 25 15 1 1 41 30 1753
2020 First official language - French 11 18 29 23 15 1 3 39 31 820
2019 First official language - English 14 18 29 22 15 2 1 37 33 1653
2019 First official language - French 11 22 28 21 14 1 3 36 34 792
2018 First official language - English 19 25 30 16 7 2 1 24 45 1175
2018 First official language - French 20 26 27 18 7 0 2 25 47 589
2017 First official language - English 11 24 30 19 12 1 4 32 37 1528
2017 First official language - French 15 22 29 20 10 1 4 32 38 784

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 2 6 19 34 32 3 3 71 9 1748
2020 First official language - French 2 9 21 35 26 4 3 65 12 821
2019 First official language - English 3 8 22 33 27 3 4 65 12 1646
2019 First official language - French 4 11 23 31 24 4 4 59 16 790
2018 First official language - English 5 10 27 33 21 3 3 56 15 1163
2018 First official language - French 8 13 23 29 20 3 3 52 23 583
2017 First official language - English 3 9 20 34 24 3 7 65 13 1526
2017 First official language - French 4 10 21 31 23 5 7 61 15 781

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 21 32 20 11 2 3 32 34 1750
2020 First official language - French 9 22 34 22 10 2 1 33 32 818
2019 First official language - English 16 23 29 17 11 3 2 29 40 1652
2019 First official language - French 10 26 31 17 11 2 3 29 38 788
2018 First official language - English 22 25 30 14 6 2 2 20 49 1172
2018 First official language - French 16 31 31 15 4 1 1 19 49 590
2017 First official language - English 19 26 29 13 7 2 4 21 48 1529
2017 First official language - French 14 29 33 13 6 2 4 20 46 784

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 15 36 29 13 0 1 43 20 1752
2020 First official language - French 6 16 35 30 12 1 1 43 22 823
2019 First official language - English 8 17 31 25 15 1 2 41 27 1658
2019 First official language - French 6 17 30 26 16 2 3 44 24 792
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 32 19 7 5 5 4 66 13 1758
2020 First official language - French 27 31 17 9 4 7 5 67 14 821
2019 First official language - English 31 28 17 9 5 5 3 65 16 1660
2019 First official language - French 24 34 18 9 4 5 6 65 15 789
2018 First official language - English 19 31 22 13 7 6 2 55 21 1177
2018 First official language - French 19 36 22 10 6 4 4 59 17 587
2017 First official language - English 25 30 18 10 8 5 4 60 19 1532
2017 First official language - French 18 33 20 9 8 6 6 58 19 786

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 31 10 8 4 1 0 78 13 1754
2020 First official language - French 54 30 7 5 2 1 0 85 7 821
2019 First official language - English 46 28 11 10 5 1 0 74 15 1656
2019 First official language - French 51 31 8 7 3 0 0 82 10 792
2018 First official language - English 38 30 11 13 7 1 0 69 19 1171
2018 First official language - French 43 34 10 8 5 0 0 77 13 588
2017 First official language - English 41 30 11 10 7 1 1 72 17 1535
2017 First official language - French 40 38 11 7 3 1 0 79 11 787

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 31 6 4 2 0 0 88 6 1754
2020 First official language - French 61 30 6 2 2 0 0 91 3 814
2019 First official language - English 51 33 8 6 2 0 0 84 8 1657
2019 First official language - French 54 34 7 3 2 0 0 89 5 792
2018 First official language - English 46 36 8 8 2 0 0 82 10 1176
2018 First official language - French 46 43 5 3 2 0 0 89 5 589
2017 First official language - English 46 37 8 6 3 0 0 83 9 1532
2017 First official language - French 44 43 7 4 1 0 0 87 5 785

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 36 9 3 2 1 0 86 5 1745
2020 First official language - French 45 39 10 4 1 0 0 84 5 815
2019 First official language - English 47 36 10 4 2 1 0 84 7 1657
2019 First official language - French 43 39 11 5 1 0 0 83 6 792
2018 First official language - English 41 41 11 4 2 1 0 83 6 1179
2018 First official language - French 35 46 12 5 2 0 0 81 7 588

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 23 12 4 3 7 4 79 8 1755
2020 First official language - French 49 26 10 3 2 7 4 83 6 821
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 27 13 4 2 1 2 81 6 1753
2020 First official language - French 49 30 12 3 2 1 3 82 6 824
2019 First official language - English 51 27 12 5 3 1 2 80 7 1661
2019 First official language - French 49 30 12 4 1 0 3 82 5 793

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 32 11 6 4 0 0 79 9 1753
2020 First official language - French 45 33 12 6 3 0 1 78 10 821
2019 First official language - English 44 30 14 8 4 1 0 74 12 1662
2019 First official language - French 41 37 12 7 3 0 1 78 10 789
2018 First official language - English 36 34 12 12 5 0 0 70 17 1176
2018 First official language - French 32 39 14 9 5 0 0 72 15 590
2017 First official language - English 35 36 13 9 6 1 0 72 15 1535
2017 First official language - French 32 40 15 9 4 0 0 72 13 787

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 24 13 4 4 1 1 79 8 1753
2020 First official language - French 49 28 12 5 4 1 1 78 9 820

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 30 11 5 3 0 0 81 8 1754
2020 First official language - French 47 33 9 6 3 0 1 81 9 823
2019 First official language - English 45 30 12 7 4 1 1 77 11 1657
2019 First official language - French 47 34 9 6 3 0 0 82 9 791
2018 First official language - English 42 31 12 9 5 0 0 73 14 1175
2018 First official language - French 38 36 12 10 5 0 0 74 14 588
2017 First official language - English 40 33 11 10 5 1 0 74 15 1532
2017 First official language - French 35 41 12 8 4 1 0 77 11 788

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 37 63 1762
2020 First official language - French 39 61 824

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 16 7 2 1 3 9 89 3 1757
2020 First official language - French 57 22 7 1 1 4 8 90 2 824

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 25 9 4 3 0 0 84 7 1762
2020 First official language - French 56 28 8 5 3 0 0 85 8 823
2019 First official language - English 54 25 11 6 4 1 0 80 10 1663
2019 First official language - French 55 27 9 6 2 0 0 83 8 791
2018 First official language - English 47 26 12 8 6 1 0 74 14 1173
2018 First official language - French 41 33 13 7 6 0 0 74 13 588
2017 First official language - English 49 27 10 8 5 1 0 76 13 1532
2017 First official language - French 44 33 12 7 4 0 0 77 11 788
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 27 11 4 3 6 0 80 8 1758
2020 First official language - French 42 35 11 4 1 6 1 83 6 823
2019 First official language - English 37 29 16 6 3 7 1 72 10 1656
2019 First official language - French 35 30 16 6 3 10 0 72 10 791
2018 First official language - English 31 32 18 9 4 7 0 68 13 1178
2018 First official language - French 25 35 17 10 4 9 0 66 15 591
2017 First official language - English 30 30 17 8 5 9 0 66 14 1535
2017 First official language - French 22 37 18 8 3 11 0 67 12 787

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 31 13 7 5 3 0 74 12 1754
2020 First official language - French 40 38 13 5 2 2 0 79 7 823
2019 First official language - English 30 31 16 13 6 3 1 64 20 1657
2019 First official language - French 31 32 20 9 5 3 0 64 15 785
2018 First official language - English 23 30 20 14 8 3 0 55 23 1177
2018 First official language - French 20 36 21 13 7 3 0 57 20 589
2017 First official language - English 23 33 18 13 10 3 0 58 24 1533
2017 First official language - French 19 36 26 9 5 5 0 57 15 787

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 32 17 11 6 5 1 64 17 1755
2020 First official language - French 28 38 18 8 3 5 0 70 11 822
2019 First official language - English 20 28 20 16 9 5 1 52 27 1656
2019 First official language - French 20 29 26 11 7 7 0 52 19 784
2018 First official language - English 13 27 24 20 11 5 0 42 33 1175
2018 First official language - French 13 27 29 17 8 6 0 43 27 589
2017 First official language - English 14 29 21 17 11 7 0 46 31 1535
2017 First official language - French 11 30 31 15 6 9 0 44 22 788

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 36 16 12 6 3 0 65 19 1758
2020 First official language - French 28 39 18 9 3 1 0 69 13 824
2019 First official language - English 18 32 17 20 10 3 1 51 31 1661
2019 First official language - French 19 33 23 14 8 3 0 54 23 790
2018 First official language - English 12 26 19 24 15 2 0 39 41 1178
2018 First official language - French 12 30 25 19 11 1 0 43 31 590
2017 First official language - English 12 31 20 20 14 4 0 44 35 1532
2017 First official language - French 12 37 26 16 7 3 0 50 23 786

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 27 16 5 2 8 4 74 8 1760
2020 First official language - French 44 23 21 7 4 1 0 68 11 824
2019 First official language - English 38 26 14 4 3 12 3 76 8 1664
2019 First official language - French 42 25 18 9 4 2 1 69 13 792
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 41 14 7 2 1 0 77 9 1760
2020 First official language - French 33 45 15 7 1 1 0 78 8 822
2019 First official language - English 29 41 16 9 4 1 0 72 12 1664
2019 First official language - French 31 43 16 7 2 1 0 74 10 790
2018 First official language - English 22 43 19 11 4 1 0 65 16 1172
2018 First official language - French 23 41 20 12 4 1 0 64 16 588
2017 First official language - English 19 41 19 13 7 1 0 61 20 1532
2017 First official language - French 17 43 22 11 4 1 0 62 16 785

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 36 20 14 4 3 0 61 19 1749
2020 First official language - French 23 39 22 10 3 3 0 64 13 821
2019 First official language - English 17 30 24 19 8 3 0 48 27 1655
2019 First official language - French 15 35 23 16 6 4 0 52 23 786

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 35 13 8 4 4 2 73 13 1752
2020 First official language - French 32 37 14 10 2 3 2 72 13 818
2019 First official language - English 31 34 16 9 4 4 2 69 14 1658
2019 First official language - French 28 36 15 11 5 3 2 67 17 792
2018 First official language - English 28 33 18 12 5 3 1 64 17 1170
2018 First official language - French 22 37 14 17 7 2 1 61 25 591
2017 First official language - English 31 33 16 10 5 5 1 68 15 1531
2017 First official language - French 24 35 17 14 5 4 1 62 20 784

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 36 17 5 2 2 0 75 7 1749
2020 First official language - French 36 40 18 4 1 2 0 77 5 819
2019 First official language - English 32 33 21 7 3 3 0 67 11 1655
2019 First official language - French 32 39 18 6 2 2 1 73 9 789
2018 First official language - English 23 36 26 10 3 2 0 60 13 1174
2018 First official language - French 26 35 27 8 2 2 0 62 11 591

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 23 18 11 8 12 3 56 22 1757
2020 First official language - French 21 22 23 12 8 13 3 50 23 821
2019 First official language - English 21 21 20 14 10 11 2 48 29 1657
2019 First official language - French 18 22 23 12 10 13 2 47 25 789
2018 First official language - English 15 23 21 18 12 9 1 43 33 1172
2018 First official language - French 14 20 21 17 14 11 2 40 36 590
2017 First official language - English 13 21 21 15 14 14 2 40 34 1532
2017 First official language - French 9 19 22 15 12 19 4 37 35 786

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 33 19 13 7 3 0 59 21 1756
2020 First official language - French 25 37 18 12 5 2 0 64 18 821
2019 First official language - English 22 30 19 15 11 3 1 54 27 1661
2019 First official language - French 25 33 19 14 7 2 0 59 21 790
2018 First official language - English 13 30 21 20 14 2 0 44 35 1174
2018 First official language - French 16 29 24 19 10 1 0 46 30 589
2017 First official language - English 17 32 17 16 15 3 0 51 32 1532
2017 First official language - French 16 35 23 15 7 3 1 53 23 786

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 28 16 15 15 2 4 51 33 1761
2020 First official language - French 19 26 20 15 14 3 3 48 31 824
2019 First official language - English 20 24 16 16 18 3 3 47 36 1662
2019 First official language - French 19 28 18 16 16 3 2 48 33 792
2018 First official language - English 15 23 17 21 22 1 1 39 44 1172
2018 First official language - French 15 23 16 21 22 2 1 40 44 592
2017 First official language - English 16 25 15 17 22 3 2 43 41 1533
2017 First official language - French 14 27 17 17 18 5 2 44 38 787

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 25 12 4 2 1 3 81 7 1761
2020 First official language - French 57 22 12 4 1 0 4 82 6 824
2019 First official language - English 54 26 11 3 2 0 4 83 5 1660
2019 First official language - French 57 21 11 5 1 1 5 82 6 791

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 26 14 4 2 1 3 79 7 1755
2020 First official language - French 54 19 16 5 2 2 3 77 7 824
2019 First official language - English 44 25 16 6 4 2 3 73 10 1659
2019 First official language - French 48 23 15 6 2 2 4 75 9 792

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 79 8 3 1 2 3 4 93 3 1751
2020 First official language - French 80 7 4 2 1 2 3 93 3 822
2019 First official language - English 76 8 5 2 1 4 4 91 4 1654
2019 First official language - French 75 7 4 2 2 3 6 91 4 789

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 75 10 4 1 1 2 6 94 2 1758
2020 First official language - French 76 11 4 1 0 2 7 95 1 824
2019 First official language - English 78 6 3 1 1 3 8 95 2 1649
2019 First official language - French 79 6 2 0 1 2 11 97 1 790

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 43 16 6 2 3 0 74 9 1755
2020 First official language - French 26 43 16 8 2 4 0 72 10 824
2019 First official language - English 24 45 17 8 3 2 1 70 12 1658
2019 First official language - French 24 40 21 8 2 3 1 66 11 791
2018 First official language - English 21 39 22 11 5 3 0 61 16 1174
2018 First official language - French 16 39 25 10 6 4 0 57 16 591
2017 First official language - English 23 39 19 12 5 3 0 63 17 1534
2017 First official language - French 16 41 24 9 4 6 0 60 14 788

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 36 10 4 2 2 0 83 6 1748
2020 First official language - French 42 41 10 3 2 1 0 85 5 822
2019 First official language - English 41 37 13 5 2 1 0 80 7 1653
2019 First official language - French 41 40 11 4 2 2 0 83 6 789
2018 First official language - English 39 40 13 5 1 1 0 80 7 1164
2018 First official language - French 37 43 13 4 1 1 0 81 5 584
2017 First official language - English 42 38 12 4 2 2 0 82 6 1529
2017 First official language - French 31 50 11 3 2 3 0 83 5 786

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 31 16 5 1 5 1 77 6 1753
2020 First official language - French 41 38 13 3 1 4 0 83 4 822
2019 First official language - English 41 32 16 4 2 4 1 76 6 1657
2019 First official language - French 42 36 14 3 1 3 0 81 4 784
2018 First official language - English 35 34 19 5 2 4 1 72 8 1166
2018 First official language - French 32 42 16 5 2 3 0 77 7 585
2017 First official language - English 37 32 18 4 3 5 1 74 7 1528
2017 First official language - French 31 41 16 4 2 7 0 77 6 786

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 30 21 6 2 9 2 68 9 1761
2020 First official language - French 33 35 17 4 2 8 1 75 6 823

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 27 11 6 2 5 2 80 8 1755
2020 First official language - French 45 34 10 5 1 4 2 83 7 819

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 28 7 2 1 0 0 89 4 1754
2020 First official language - French 60 33 4 2 1 0 0 93 3 819
2019 First official language - English 56 30 8 4 2 0 0 86 6 1659
2019 First official language - French 56 34 6 3 1 0 0 90 4 791
2018 First official language - English 49 33 12 5 2 0 0 82 6 1160
2018 First official language - French 45 41 8 3 2 0 0 87 5 583
2017 First official language - English 49 34 8 5 3 0 0 84 8 1533
2017 First official language - French 40 48 7 3 2 1 0 89 5 787

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 30 11 4 3 0 0 83 6 1756
2020 First official language - French 54 31 10 3 1 0 0 85 5 820
2019 First official language - English 45 31 13 7 4 0 0 76 11 1660
2019 First official language - French 48 31 13 5 3 1 0 80 8 791
2018 First official language - English 38 31 19 7 4 0 0 70 12 1165
2018 First official language - French 38 36 17 5 4 0 0 74 9 583
2017 First official language - English 38 33 15 9 5 0 0 71 14 1533
2017 First official language - French 36 39 15 7 3 0 0 75 9 787

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 35 10 5 3 0 0 82 8 1744
2020 First official language - French 49 36 10 4 1 0 0 85 5 818
2019 First official language - English 40 34 15 8 4 0 0 74 11 1655
2019 First official language - French 43 36 13 6 2 0 0 79 8 790
2018 First official language - English 33 35 18 10 4 0 0 68 14 1160
2018 First official language - French 31 41 19 7 3 0 0 72 9 585
2017 First official language - English 35 35 14 10 5 0 0 70 15 1534
2017 First official language - French 30 42 17 8 2 1 0 73 11 786

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 24 14 6 4 3 1 75 10 1759
2020 First official language - French 48 27 15 5 2 3 1 77 8 823
2019 First official language - English 42 24 15 9 6 2 1 68 16 1663
2019 First official language - French 43 26 16 7 4 3 1 72 11 789
2018 First official language - English 37 26 19 9 6 2 0 65 16 1167
2018 First official language - French 34 29 18 9 6 2 1 65 16 588
2017 First official language - English 38 26 17 9 6 4 1 66 16 1535
2017 First official language - French 35 31 16 7 4 5 1 71 12 786
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 14 58 28 1762
2020 First official language - French 13 58 29 824
2019 First official language - English 18 51 31 1667
2019 First official language - French 20 52 28 792
2018 First official language - English 14 55 31 1177
2018 First official language - French 19 55 25 590
2017 First official language - English 16 54 30 1533
2017 First official language - French 15 59 25 787

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 26 11 20 9 30 5 217
2020 First official language - French 27 21 29 8 8 8 111
2019 First official language - English 20 10 18 9 37 6 271
2019 First official language - French 23 20 28 10 14 5 156
2018 First official language - English 22 18 28 14 12 5 177
2018 First official language - French 21 22 34 13 6 5 122
2017 First official language - English 29 15 14 18 19 5 232
2017 First official language - French 32 20 25 13 3 7 122
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 1760
2020 First official language - French 6 94 823
2019 First official language - English 8 92 1663
2019 First official language - French 7 93 791
2018 First official language - English 9 91 1178
2018 First official language - French 10 90 590

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 46 54 109
2020 First official language - French 49 51 49
2019 First official language - English 54 46 126
2019 First official language - French 58 42 56
2018 First official language - English 44 56 108
2018 First official language - French 59 41 61

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 50 50 109
2020 First official language - French 47 53 49
2019 First official language - English 53 47 126
2019 First official language - French 49 51 56
2018 First official language - English 59 41 108
2018 First official language - French 50 50 61

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 109
2020 First official language - French 14 86 49
2018 First official language - English 5 95 108
2018 First official language - French 11 89 61

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 126
2019 First official language - French 0 100 56
2018 First official language - English 0 100 108
2018 First official language - French 0 100 61

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 7 93 108
2018 First official language - French 0 100 61

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 5 95 108
2018 First official language - French 0 100 61

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 37 63 109
2020 First official language - French 30 70 49
2019 First official language - English 35 65 125
2019 First official language - French 26 74 56
2018 First official language - English 46 54 107
2018 First official language - French 27 73 61

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 42 58 109
2020 First official language - French 48 52 49
2019 First official language - English 34 66 125
2019 First official language - French 36 64 56
2018 First official language - English 42 58 107
2018 First official language - French 23 77 61

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 49 51 109
2020 First official language - French 51 49 49
2019 First official language - English 52 48 125
2019 First official language - French 38 62 56
2018 First official language - English 40 60 107
2018 First official language - French 48 52 61

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 41 59 109
2020 First official language - French 43 57 49
2019 First official language - English 41 59 125
2019 First official language - French 42 58 56
2018 First official language - English 34 66 107
2018 First official language - French 37 63 61

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 40 60 109
2020 First official language - French 38 62 49
2019 First official language - English 32 68 125
2019 First official language - French 29 71 56
2018 First official language - English 38 62 107
2018 First official language - French 35 65 61

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 45 55 109
2020 First official language - French 53 47 49
2019 First official language - English 46 54 125
2019 First official language - French 63 37 56
2018 First official language - English 45 55 107
2018 First official language - French 47 53 61

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 29 71 109
2020 First official language - French 34 66 49
2019 First official language - English 26 74 125
2019 First official language - French 20 80 56
2018 First official language - English 33 67 107
2018 First official language - French 19 81 61

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 109
2020 First official language - French 0 100 49
2018 First official language - English 0 100 107
2018 First official language - French 0 100 61

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 109
2020 First official language - French 9 91 49
2019 First official language - English 4 96 125
2019 First official language - French 8 92 56
2018 First official language - English 17 83 107
2018 First official language - French 12 88 61

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 52 48 109
2020 First official language - French 41 59 49
2019 First official language - English 56 44 125
2019 First official language - French 41 59 56
2018 First official language - English 46 54 107
2018 First official language - French 43 57 61

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 24 76 109
2020 First official language - French 22 78 49
2019 First official language - English 24 76 125
2019 First official language - French 11 89 56
2018 First official language - English 26 74 107
2018 First official language - French 14 86 61

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 109
2020 First official language - French 14 86 49
2019 First official language - English 11 89 125
2019 First official language - French 14 86 56
2018 First official language - English 10 90 107
2018 First official language - French 18 82 61

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 52 48 109
2020 First official language - French 68 32 49
2019 First official language - English 47 53 125
2019 First official language - French 48 52 56
2018 First official language - English 56 44 107
2018 First official language - French 57 43 61

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 26 74 109
2020 First official language - French 32 68 49
2019 First official language - English 28 72 125
2019 First official language - French 10 90 56
2018 First official language - English 25 75 107
2018 First official language - French 29 71 61

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 109
2020 First official language - French 10 90 49
2019 First official language - English 16 84 125
2019 First official language - French 14 86 56
2018 First official language - English 24 76 107
2018 First official language - French 15 85 61

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 26 74 107
2018 First official language - French 15 85 61

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 109
2020 First official language - French 18 82 49

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 109
2020 First official language - French 0 100 49

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 109
2020 First official language - French 28 72 49
2019 First official language - English 8 92 125
2019 First official language - French 13 87 56

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 109
2020 First official language - French 14 86 49

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 26 74 109
2020 First official language - French 17 83 49
2019 First official language - English 32 68 125
2019 First official language - French 34 66 56
2018 First official language - English 28 72 107
2018 First official language - French 22 78 61

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 104
2020 First official language - French 13 87 49
2018 First official language - English 14 86 102
2018 First official language - French 8 92 59

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 19 81 104
2020 First official language - French 14 86 49
2018 First official language - English 22 78 102
2018 First official language - French 22 78 59

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 104
2020 First official language - French 12 88 49
2018 First official language - English 12 88 102
2018 First official language - French 9 91 59

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 7 93 102
2018 First official language - French 8 92 59

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 104
2020 First official language - French 21 79 49

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 11 89 102
2018 First official language - French 8 92 59

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 10 90 102
2018 First official language - French 13 87 59

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 38 62 104
2020 First official language - French 35 65 49
2018 First official language - English 40 60 102
2018 First official language - French 22 78 59

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 104
2020 First official language - French 10 90 49
2018 First official language - English 15 85 102
2018 First official language - French 8 92 59

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 43 57 104
2020 First official language - French 46 54 49
2018 First official language - English 57 43 102
2018 First official language - French 50 50 59

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 55 45 104
2020 First official language - French 53 47 49
2018 First official language - English 49 51 102
2018 First official language - French 43 57 59

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 18 82 104
2020 First official language - French 19 81 49
2018 First official language - English 10 90 102
2018 First official language - French 14 86 59

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 14 15 5 3 33 10 60 14 1754
2020 First official language - French 19 14 15 4 2 37 9 61 11 824
2019 First official language - English 20 12 20 6 4 28 10 52 16 1664
2019 First official language - French 19 13 17 4 3 33 10 57 13 790
2018 First official language - English 15 15 21 6 5 30 8 48 18 1174
2018 First official language - French 13 16 22 4 4 35 7 50 13 590
2017 First official language - English 15 14 19 6 4 32 9 50 17 1534
2017 First official language - French 13 15 19 4 3 36 10 52 13 788

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 27 16 5 3 11 2 73 8 1757
2020 First official language - French 35 33 15 3 1 12 1 78 5 820
2019 First official language - English 34 27 18 5 3 12 1 71 9 1663
2019 First official language - French 34 29 18 3 2 12 1 73 7 790
2018 First official language - English 25 28 23 7 4 12 1 61 12 1174
2018 First official language - French 24 29 24 7 4 12 1 61 12 589
2017 First official language - English 28 28 20 6 4 13 2 66 11 1534
2017 First official language - French 22 33 20 5 3 16 2 66 10 787
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 1757
2020 First official language - French 4 96 823
2019 First official language - English 5 95 1662
2019 First official language - French 4 96 790
2018 First official language - English 5 95 1174
2018 First official language - French 4 96 592

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 36 64 72
2020 First official language - French 43 57 32
2019 First official language - English 38 62 84
2019 First official language - French 44 56 30
2018 First official language - English 27 73 58
2018 First official language - French 37 63 26

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 71 29 72
2020 First official language - French 77 23 32

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 72
2020 First official language - French 0 100 32

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 72
2020 First official language - French 0 100 32
2019 First official language - English 0 100 84
2019 First official language - French 0 100 30
2018 First official language - English 0 100 58
2018 First official language - French 0 100 26

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 84
2019 First official language - French 0 100 30

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 30 70 72
2020 First official language - French 23 77 32
2019 First official language - English 30 70 82
2019 First official language - French 21 79 30

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 21 79 72
2020 First official language - French 27 73 32
2019 First official language - English 24 76 82
2019 First official language - French 25 75 30
2018 First official language - English 21 79 58
2018 First official language - French 32 68 26

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 13 87 58
2018 First official language - French 0 100 26

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 33 67 72
2020 First official language - French 24 76 32
2019 First official language - English 26 74 82
2019 First official language - French 26 74 30

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 34 66 72
2020 First official language - French 35 65 32
2019 First official language - English 39 61 82
2019 First official language - French 40 60 30
2018 First official language - English 46 54 58
2018 First official language - French 39 61 26

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 72
2020 First official language - French 23 77 32

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 72
2020 First official language - French 0 100 32
2018 First official language - English 0 100 58
2018 First official language - French 0 100 26

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 14 86 82
2019 First official language - French 0 100 30

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 72
2020 First official language - French 0 100 32
2019 First official language - English 0 100 82
2019 First official language - French 0 100 30
2018 First official language - English 0 100 58
2018 First official language - French 0 100 26

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 23 77 72
2020 First official language - French 20 80 32
2019 First official language - English 18 82 82
2019 First official language - French 18 82 30
2018 First official language - English 11 89 58
2018 First official language - French 38 62 26

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 18 82 72
2020 First official language - French 20 80 32
2019 First official language - English 22 78 82
2019 First official language - French 18 82 30
2018 First official language - English 23 77 58
2018 First official language - French 21 79 26

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 54 46 72
2020 First official language - French 52 48 32
2019 First official language - English 61 39 82
2019 First official language - French 60 40 30
2018 First official language - English 54 46 58
2018 First official language - French 50 50 26

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 10 90 56
2018 First official language - French 22 78 25

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 31 69 56
2018 First official language - French 22 78 25

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 42 58 56
2018 First official language - French 64 36 25

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 56
2018 First official language - French 0 100 25

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 48 52 56
2018 First official language - French 59 41 25

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 13 17 2 2 36 8 63 7 1756
2020 First official language - French 20 16 14 2 1 40 7 67 6 820
2019 First official language - English 21 12 20 3 2 32 10 57 9 1654
2019 First official language - French 20 14 18 2 2 35 9 61 7 791
2018 First official language - English 16 14 25 3 2 34 8 50 8 1175
2018 First official language - French 14 16 23 3 2 37 6 52 9 591
2017 First official language - English 14 14 20 2 2 39 8 54 8 1533
2017 First official language - French 12 15 21 2 1 40 9 52 7 787

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 28 16 3 2 13 1 76 5 1756
2020 First official language - French 35 34 15 2 1 11 1 79 4 821
2019 First official language - English 37 26 18 4 2 12 1 73 6 1658
2019 First official language - French 35 29 17 2 2 14 2 75 5 790
2018 First official language - English 26 28 23 4 2 15 1 65 7 1176
2018 First official language - French 27 28 25 4 2 14 1 64 7 590
2017 First official language - English 29 27 18 4 2 18 2 70 7 1532
2017 First official language - French 21 33 20 3 2 20 1 69 6 786
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 33 17 7 5 0 1 70 12 1759
2020 First official language - French 40 30 16 7 5 0 2 71 12 823

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 28 13 5 2 1 1 79 7 1751
2020 First official language - French 61 21 10 4 3 0 1 83 7 824
2019 First official language - English 45 31 14 5 4 0 1 76 10 1662
2019 First official language - French 52 25 13 5 3 0 1 79 8 791
2018 First official language - English 39 31 18 7 5 0 1 70 12 1177
2018 First official language - French 48 24 15 7 4 0 1 74 11 590
2017 First official language - English 39 32 15 8 4 1 1 73 12 1528
2017 First official language - French 49 27 12 5 4 0 2 79 10 788

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 30 24 15 9 0 0 52 24 1760
2020 First official language - French 19 27 28 16 10 0 0 46 26 824
2019 First official language - English 23 30 26 12 8 0 0 53 21 1660
2019 First official language - French 18 30 29 15 8 0 0 49 23 792
2018 First official language - English 13 30 29 17 11 1 0 43 28 1179
2018 First official language - French 12 27 31 18 11 0 0 39 30 591
2017 First official language - English 18 31 25 16 9 0 1 49 25 1532
2017 First official language - French 14 24 32 19 11 0 0 38 30 787

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 34 17 9 4 0 1 70 13 1754
2020 First official language - French 27 31 26 10 5 0 1 59 15 824
2019 First official language - English 32 34 20 8 4 0 1 67 12 1656
2019 First official language - French 26 33 24 11 5 0 1 60 16 789
2018 First official language - English 22 33 24 13 6 1 1 56 19 1175
2018 First official language - French 16 30 28 17 7 0 1 47 24 590
2017 First official language - English 26 34 20 12 5 0 2 62 17 1529
2017 First official language - French 17 30 29 16 7 0 1 47 23 785

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 26 21 15 10 0 1 53 26 1756
2020 First official language - French 23 28 22 16 10 0 1 52 26 818
2019 First official language - English 23 25 23 15 13 1 0 49 28 1660
2019 First official language - French 20 28 24 17 10 0 0 49 27 790
2018 First official language - English 15 23 23 19 17 1 1 39 37 1169
2018 First official language - French 16 23 24 22 14 0 0 40 36 591
2017 First official language - English 18 26 24 17 12 1 1 46 30 1533
2017 First official language - French 17 26 22 21 13 1 1 43 34 787

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 30 15 8 5 0 1 72 13 1750
2020 First official language - French 40 26 16 9 5 0 3 68 15 819
2019 First official language - English 47 29 12 5 4 0 2 78 9 1652
2019 First official language - French 46 26 15 7 3 0 3 74 10 787
2018 First official language - English 38 28 16 8 6 1 3 69 14 1173
2018 First official language - French 37 26 19 9 5 0 4 66 14 590
2017 First official language - English 38 31 14 7 4 1 5 73 12 1535
2017 First official language - French 35 27 19 8 5 0 6 66 14 786

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 32 21 12 8 0 0 60 20 1759
2020 First official language - French 34 28 19 11 7 0 1 63 18 824
2019 First official language - English 34 32 19 8 6 0 0 67 14 1656
2019 First official language - French 38 29 18 8 5 0 1 68 14 791
2018 First official language - English 28 31 21 10 8 1 0 60 19 1178
2018 First official language - French 30 30 21 13 6 0 1 61 18 590
2017 First official language - English 29 33 20 11 6 0 1 63 17 1530
2017 First official language - French 32 31 23 9 5 0 1 63 14 785

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 27 15 10 6 0 6 67 17 1759
2020 First official language - French 38 23 18 10 5 0 6 65 16 821

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 37 18 7 3 1 1 72 10 1759
2020 First official language - French 36 31 17 9 3 1 3 70 12 822
2019 First official language - English 30 34 22 8 4 1 1 65 13 1659
2019 First official language - French 35 32 23 7 2 1 1 67 9 790
2018 First official language - English 21 32 27 12 6 1 1 54 18 1172
2018 First official language - French 20 36 27 11 5 0 1 57 16 589
2017 First official language - English 24 33 22 13 7 0 1 58 20 1529
2017 First official language - French 24 35 25 11 3 1 1 60 15 786

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 37 22 9 4 1 1 65 13 1756
2020 First official language - French 29 36 20 10 3 0 2 66 14 822
2019 First official language - English 22 33 24 13 7 1 1 55 20 1660
2019 First official language - French 27 34 24 11 4 0 1 61 14 790
2018 First official language - English 13 31 25 17 12 1 1 45 29 1170
2018 First official language - French 16 29 29 16 7 1 1 47 23 587
2017 First official language - English 17 30 25 16 10 1 1 48 26 1528
2017 First official language - French 16 31 29 17 6 0 0 47 23 785

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 35 18 8 3 0 1 70 11 1759
2020 First official language - French 36 33 18 9 3 0 1 70 12 823
2019 First official language - English 30 32 21 10 6 0 0 63 17 1658
2019 First official language - French 34 32 19 11 3 0 1 66 14 788
2018 First official language - English 23 33 23 13 8 0 1 56 21 1172
2018 First official language - French 20 34 24 15 6 0 1 54 21 587
2017 First official language - English 24 31 23 12 8 1 1 56 21 1531
2017 First official language - French 23 35 23 11 5 0 1 59 17 786

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 31 13 6 4 0 0 76 11 1752
2020 First official language - French 45 24 14 8 6 0 2 72 14 821
2019 First official language - English 40 30 15 8 6 1 0 71 14 1655
2019 First official language - French 44 25 14 10 5 1 1 70 15 789

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 33 22 11 5 0 0 62 16 1759
2020 First official language - French 30 33 21 11 4 0 1 64 15 822

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 36 17 8 4 1 0 70 12 1759
2020 First official language - French 34 34 18 10 3 0 1 68 13 821
2019 First official language - English 37 34 17 7 4 0 1 72 11 1656
2019 First official language - French 37 34 18 8 2 0 1 72 10 786
2018 First official language - English 29 32 22 10 6 0 1 62 15 1168
2018 First official language - French 26 34 22 12 3 0 2 62 16 585
2017 First official language - English 31 31 21 9 5 1 1 64 14 1528
2017 First official language - French 29 33 20 12 4 1 1 63 16 784

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 31 14 4 1 0 1 81 5 1754
2020 First official language - French 54 27 12 4 1 0 2 83 5 816
2019 First official language - English 63 22 9 3 1 0 1 87 4 1652
2019 First official language - French 63 23 9 3 1 0 2 88 3 787
2018 First official language - English 60 25 9 3 1 0 1 86 5 1170
2018 First official language - French 61 25 8 3 1 0 2 88 4 586
2017 First official language - English 61 24 9 2 1 0 2 88 4 1536
2017 First official language - French 63 22 9 3 1 0 2 87 4 788

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 37 21 8 4 0 0 67 12 1748
2020 First official language - French 32 38 19 7 4 0 0 70 11 817

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 73 16 5 2 1 0 4 93 2 1748
2020 First official language - French 69 19 5 1 1 1 4 93 2 819
2019 First official language - English 78 10 3 1 1 1 6 95 2 1651
2019 First official language - French 78 10 4 1 0 1 7 95 1 783
2018 First official language - English 79 11 4 1 1 1 4 94 2 1171
2018 First official language - French 76 14 3 2 1 1 4 94 2 585

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 83 8 3 1 2 1 2 94 3 1749
2020 First official language - French 84 6 2 2 1 0 3 94 4 813
2019 First official language - English 80 9 5 2 2 1 2 91 4 1652
2019 First official language - French 79 9 4 2 2 1 3 91 5 791
2018 First official language - English 74 12 5 2 2 2 3 90 4 1168
2018 First official language - French 77 9 6 2 3 1 3 89 5 589
2017 First official language - English 78 11 4 2 2 1 2 91 5 1534
2017 First official language - French 80 8 4 2 2 0 4 92 4 787

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 21 5 2 1 0 1 92 3 1744
2020 First official language - French 72 15 7 3 0 0 2 89 4 810
2019 First official language - English 58 28 9 2 2 1 1 88 4 1655
2019 First official language - French 57 25 10 3 2 0 3 85 5 790
2018 First official language - English 54 30 10 3 2 0 1 85 5 1178
2018 First official language - French 52 30 10 4 2 0 2 83 7 590
2017 First official language - English 57 29 9 3 1 0 1 87 4 1531
2017 First official language - French 53 29 11 3 2 0 2 84 5 787

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 71 16 6 3 3 0 1 88 6 1752
2020 First official language - French 71 16 5 3 2 0 2 89 6 816
2019 First official language - English 62 20 10 4 3 1 1 83 7 1651
2019 First official language - French 64 18 8 4 3 0 2 84 7 787
2018 First official language - English 54 24 11 6 4 0 1 78 11 1175
2018 First official language - French 57 19 13 5 4 0 2 77 10 590
2017 First official language - English 58 21 11 5 4 0 1 80 9 1533
2017 First official language - French 62 22 8 4 2 0 2 86 7 787

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 12 4 1 0 0 17 94 2 1753
2020 First official language - French 62 8 3 1 1 0 24 94 2 821
2019 First official language - English 61 13 5 1 1 1 19 92 2 1644
2019 First official language - French 59 10 6 1 1 0 23 91 2 790
2018 First official language - English 53 15 6 1 1 0 24 90 3 1167
2018 First official language - French 51 12 5 2 1 0 29 89 4 587
2017 First official language - English 56 14 5 1 0 0 24 91 2 1532
2017 First official language - French 55 9 5 1 0 0 30 91 2 785

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 73 17 4 1 0 0 3 94 1 1757
2020 First official language - French 77 12 4 1 0 0 6 95 1 823
2019 First official language - English 71 18 5 1 1 1 4 93 2 1646
2019 First official language - French 73 14 6 1 1 0 6 93 1 786
2018 First official language - English 67 20 7 1 1 1 4 91 2 1171
2018 First official language - French 71 17 5 1 0 0 6 93 1 590
2017 First official language - English 68 17 6 2 1 1 6 91 2 1528
2017 First official language - French 70 16 5 1 1 0 7 93 2 786

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 24 9 4 4 1 1 83 8 1759
2020 First official language - French 68 17 7 2 3 0 2 87 6 824
2019 First official language - English 63 20 8 3 4 1 2 85 7 1654
2019 First official language - French 69 16 7 3 2 1 3 88 5 789
2018 First official language - English 53 26 11 5 4 0 1 80 9 1177
2018 First official language - French 63 18 10 3 4 0 2 83 7 590
2017 First official language - English 50 26 11 5 5 1 2 78 10 1535
2017 First official language - French 58 22 8 5 4 0 3 83 9 788

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 31 13 4 1 0 1 81 6 1762
2020 First official language - French 54 27 13 4 1 0 1 81 5 822
2019 First official language - English 61 25 9 2 1 0 2 87 4 1654
2019 First official language - French 60 22 11 3 1 0 3 84 5 790
2018 First official language - English 56 29 9 3 1 0 2 87 4 1174
2018 First official language - French 53 27 13 3 1 0 2 83 4 591
2017 First official language - English 57 27 9 2 1 0 3 86 4 1532
2017 First official language - French 55 28 11 2 1 0 3 85 3 786

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 43 24 7 3 0 0 66 9 1762
2020 First official language - French 32 41 20 6 1 0 0 72 7 823

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 36 34 12 3 0 0 51 15 1760
2020 First official language - French 13 37 35 12 3 0 0 50 16 822
2019 First official language - English 18 36 32 11 3 0 0 54 14 1667
2019 First official language - French 18 34 34 11 2 0 0 52 14 792
2018 First official language - English 11 35 37 14 4 0 0 46 18 1180
2018 First official language - French 12 32 39 15 3 0 0 44 17 592
2017 First official language - English 10 34 37 14 5 0 0 44 19 1535
2017 First official language - French 10 29 40 16 4 0 1 39 20 788

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 17 38 24 11 0 0 35 26 1754
2020 First official language - French 7 17 39 27 10 0 0 37 24 821
2019 First official language - English 6 14 41 25 12 0 0 38 21 1656
2019 First official language - French 6 14 36 28 15 0 0 43 20 787
2018 First official language - English 7 18 42 24 9 0 0 33 25 1163
2018 First official language - French 5 21 38 26 9 0 0 35 26 588
2017 First official language - English 6 18 42 24 10 0 0 34 24 1526
2017 First official language - French 4 18 39 27 11 0 0 39 22 787

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 36 12 4 2 2 0 82 5 1755
2020 First official language - French 47 40 9 2 1 1 0 88 3 823
2019 First official language - English 17 36 22 14 5 6 0 57 20 1659
2019 First official language - French 20 40 22 10 3 5 0 63 14 787
2018 First official language - English 9 28 27 20 10 5 0 40 32 1177
2018 First official language - French 13 29 28 15 7 7 1 46 24 591
2017 First official language - English 10 28 25 16 11 9 1 42 30 1534
2017 First official language - French 9 29 26 18 7 11 0 42 28 787

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 34 13 6 3 3 0 78 9 1752
2020 First official language - French 43 35 12 5 2 2 0 80 7 820

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 26 13 12 8 1 1 66 20 1756
2020 First official language - French 37 31 12 11 6 2 0 70 18 818

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 28 13 3 3 3 1 80 6 1754
2020 First official language - French 48 29 11 4 3 4 1 81 7 823

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 34 14 7 4 2 0 75 11 1761
2020 First official language - French 38 39 13 5 2 2 0 79 7 824
2019 First official language - English 24 35 19 13 6 3 0 61 20 1658
2019 First official language - French 26 39 20 10 4 2 0 66 14 791
2018 First official language - English 17 32 24 16 7 3 0 51 24 1176
2018 First official language - French 21 34 22 13 7 3 0 57 21 591
2017 First official language - English 19 34 21 15 8 4 0 55 24 1532
2017 First official language - French 15 44 20 13 5 3 0 61 18 785

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 40 8 6 2 0 0 84 7 1763
2020 First official language - French 46 41 8 4 1 0 0 87 5 823

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 36 11 7 2 0 0 81 9 1754
2020 First official language - French 46 38 9 4 1 0 0 85 6 817

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 38 15 6 1 1 1 77 7 1748
2020 First official language - French 40 39 14 4 1 1 2 81 5 823

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 31 9 3 1 1 1 86 4 1756
2020 First official language - French 52 35 9 2 1 1 1 88 3 820

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 67 14 6 0 0 9 3 92 1 1757
2020 First official language - French 70 22 3 2 1 2 0 94 3 822

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 28 7 3 0 2 0 89 3 1760
2020 First official language - French 62 30 5 1 1 1 0 94 2 824

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 28 8 6 4 1 0 83 9 1752
2020 First official language - French 51 30 9 5 3 2 0 83 8 822

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 25 8 4 2 1 0 85 7 1757
2020 First official language - French 59 29 6 4 1 1 0 89 5 821

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 55 10 10 2 2 1 78 12 381
2020 First official language - French 23 53 13 7 2 2 0 77 9 192
2019 First official language - English 11 41 20 16 5 4 3 56 23 340
2019 First official language - French 10 43 24 15 3 1 3 56 19 184

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 97 3 379
2020 First official language - French 98 2 195

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 46 14 11 5 0 0 70 15 368
2020 First official language - French 23 47 19 7 3 1 0 70 11 190
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 1737
2020 First official language - French 6 94 820

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 1740
2020 First official language - French 7 93 823
2019 First official language - English 11 89 1662
2019 First official language - French 8 92 792
2017 First official language - English 10 90 1532
2017 First official language - French 9 91 788

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 39 61 126
2020 First official language - French 26 74 57

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 80 20 126
2020 First official language - French 78 22 58
2019 First official language - English 84 16 183
2019 First official language - French 76 24 66
2017 First official language - English 74 26 157
2017 First official language - French 76 24 73

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 27 10 10 1 0 0 79 11 101
2020 First official language - French 57 39 2 2 0 0 0 96 2 46
2019 First official language - English 51 37 4 6 1 0 1 88 8 151
2019 First official language - French 55 34 7 0 4 0 0 90 4 49
2017 First official language - English 48 41 4 4 2 1 0 90 6 117
2017 First official language - French 53 34 11 0 2 0 0 87 2 56

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 29 9 3 1 4 4 84 5 1753
2020 First official language - French 48 33 7 4 2 4 3 86 6 825
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 69 22 3 92 8 1763
2020 First official language - French 5 79 14 1 94 6 825

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 65 35 94
2020 First official language - French 67 33 45

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 21 22 17 7 3 10 47 28 93
2020 First official language - French 23 22 24 6 10 4 11 53 19 45

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 27 15 23 14 1 9 43 41 94
2020 First official language - French 16 22 14 13 14 2 19 48 35 45

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 9 3 1 1 5 18 93 3 1760
2020 First official language - French 62 7 4 2 2 2 21 90 5 823
2019 First official language - English 64 12 6 3 2 3 11 88 5 1657
2019 First official language - French 60 14 6 4 3 2 12 85 8 790
2018 First official language - English 69 9 5 2 2 2 11 90 4 1178
2018 First official language - French 65 7 5 5 3 1 14 85 9 591
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