2020 Public Service Employee Survey Results for National Research Council Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	47	2	15	4	79	19	47
2020	IS-04	38	44	6	13	0	81	13	16
2020	IS-05	33	50	0	17	0	83	17	12

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	82	11	2	0	2	2	95	2	45
2020	IS-04	81	13	0	0	0	6	100	0	16
2020	IS-05	75	17	8	0	0	0	92	0	12
2017	IS	50	39	8	2	1	0	89	3	52
2017	IS-03	55	45	0	0	0	0	100	0	11
2017	IS-04	62	27	8	4	0	0	88	4	26

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	38	40	4	7	9	2	80	16	45
2020	IS-04	50	31	6	6	6	0	81	13	16
2020	IS-05	64	27	0	9	0	0	91	9	11
2019	IS	46	39	4	11	0	0	85	11	46
2019	IS-03	45	36	9	9	0	0	82	9	11
2019	IS-04	50	36	0	14	0	0	86	14	14
2019	IS-05	45	55	0	0	0	0	100	0	11
2017	IS	32	37	8	13	10	0	69	23	52
2017	IS-03	45	9	18	18	9	0	55	27	11
2017	IS-04	31	38	4	15	12	0	69	27	26

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	38	47	2	11	2	0	85	13	47
2020	IS-04	38	50	6	6	0	0	88	6	16
2020	IS-05	42	50	0	8	0	0	92	8	12
2019	IS	26	57	11	4	2	0	83	7	46
2019	IS-03	9	64	9	9	9	0	73	18	11
2019	IS-04	36	57	0	7	0	0	93	7	14
2019	IS-05	27	55	18	0	0	0	82	0	11
2018	IS	8	48	10	21	10	2	57	32	48
2018	IS-04	0	60	15	20	5	0	60	25	20
2018	IS-05	17	50	8	8	17	0	67	25	12
2017	IS	13	39	12	23	14	0	52	37	52
2017	IS-03	18	27	27	9	18	0	45	27	11
2017	IS-04	12	38	12	35	4	0	50	38	26

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	57	26	7	7	4	83	11	46
2020	IS-04	73	20	7	0	0	93	0	15
2020	IS-05	58	25	8	8	0	83	8	12
2019	IS	59	28	9	4	0	87	4	46
2019	IS-03	55	36	9	0	0	91	0	11
2019	IS-04	64	29	0	7	0	93	7	14
2019	IS-05	82	9	0	9	0	91	9	11
2017	IS	32	54	6	8	0	87	8	52
2017	IS-03	45	45	0	9	0	91	9	11
2017	IS-04	31	62	0	8	0	92	8	26

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	51	30	6	4	6	2	83	11	47
2020	IS-04	69	25	0	6	0	0	94	6	16
2020	IS-05	50	25	8	0	17	0	75	17	12
2019	IS	33	37	9	11	9	2	71	20	46
2019	IS-03	18	45	9	9	18	0	64	27	11
2019	IS-04	50	36	0	14	0	0	86	14	14
2019	IS-05	36	27	18	9	9	0	64	18	11
2018	IS	25	38	17	10	10	0	63	21	48
2018	IS-04	15	50	10	10	15	0	65	25	20
2018	IS-05	17	33	33	17	0	0	50	17	12
2017	IS	26	39	10	13	12	0	65	25	52
2017	IS-03	27	45	0	18	9	0	73	27	11
2017	IS-04	38	27	15	12	8	0	65	19	26

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	40	45	4	9	2	85	11	47
2020	IS-04	56	31	6	6	0	88	6	16
2020	IS-05	17	67	8	8	0	83	8	12
2019	IS	28	41	11	15	4	70	20	46
2019	IS-03	27	27	18	18	9	55	27	11
2019	IS-04	14	50	14	21	0	64	21	14
2019	IS-05	27	64	0	0	9	91	9	11
2018	IS	35	27	8	23	6	63	29	48
2018	IS-04	25	30	10	30	5	55	35	20
2018	IS-05	33	42	8	17	0	75	17	12
2017	IS	27	48	9	12	4	75	16	52
2017	IS-03	18	45	18	9	9	64	18	11
2017	IS-04	35	50	4	12	0	85	12	26

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	51	6	6	4	0	83	11	47
2020	IS-04	31	56	6	6	0	0	88	6	16
2020	IS-05	50	25	17	0	8	0	75	8	12
2019	IS	13	39	22	24	2	0	52	26	46
2019	IS-03	9	36	55	0	0	0	45	0	11
2019	IS-04	21	43	14	21	0	0	64	21	14
2019	IS-05	9	45	9	27	9	0	55	36	11
2018	IS	10	33	21	21	13	2	45	34	48
2018	IS-04	0	35	20	30	15	0	35	45	20
2018	IS-05	8	25	42	8	17	0	33	25	12
2017	IS	23	28	13	23	12	0	52	35	52
2017	IS-03	36	27	9	18	9	0	64	27	11
2017	IS-04	23	31	15	19	12	0	54	31	26

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	43	9	7	2	83	9	46
2020	IS-04	44	44	0	13	0	88	13	16
2020	IS-05	17	58	17	0	8	75	8	12
2019	IS	33	52	7	2	7	85	9	46
2019	IS-03	9	55	9	9	18	64	27	11
2019	IS-04	36	57	7	0	0	93	0	14
2019	IS-05	45	36	9	0	9	82	9	11
2018	IS	17	21	21	25	17	38	42	48
2018	IS-04	5	15	25	45	10	20	55	20
2018	IS-05	17	42	17	0	25	58	25	12
2017	IS	15	35	17	17	16	50	33	52
2017	IS-03	27	36	0	18	18	64	36	11
2017	IS-04	12	35	19	23	12	46	35	26

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	53	40	2	4	0	94	4	47
2020	IS-04	50	38	0	13	0	88	13	16
2020	IS-05	58	42	0	0	0	100	0	12
2019	IS	35	48	7	9	2	83	11	46
2019	IS-03	9	64	0	18	9	73	27	11
2019	IS-04	29	64	0	7	0	93	7	14
2019	IS-05	55	27	18	0	0	82	0	11
2018	IS	23	48	13	10	6	71	17	48
2018	IS-04	15	45	15	15	10	60	25	20
2018	IS-05	25	67	8	0	0	92	0	12
2017	IS	19	46	10	17	8	65	25	52
2017	IS-03	18	55	0	18	9	73	27	11
2017	IS-04	12	54	15	15	4	65	19	26

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	34	49	9	4	4	0	83	9	47
2020	IS-04	31	56	13	0	0	0	88	0	16
2020	IS-05	25	58	8	0	8	0	83	8	12
2019	IS	24	33	22	13	9	0	57	22	46
2019	IS-03	18	18	45	9	9	0	36	18	11
2019	IS-04	29	36	14	14	7	0	64	21	14
2019	IS-05	27	36	18	9	9	0	64	18	11
2018	IS	17	36	13	15	19	0	53	34	47
2018	IS-04	11	32	21	5	32	0	42	37	19
2018	IS-05	17	50	8	8	17	0	67	25	12
2017	IS	19	36	15	13	14	2	56	28	52
2017	IS-03	27	36	9	18	9	0	64	27	11
2017	IS-04	15	38	23	8	15	0	54	23	26

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	49	43	6	2	0	91	2	47
2020	IS-04	50	31	19	0	0	81	0	16
2020	IS-05	25	75	0	0	0	100	0	12
2019	IS	38	38	13	9	2	76	11	45
2019	IS-03	18	36	27	18	0	55	18	11
2019	IS-04	29	57	7	7	0	86	7	14
2019	IS-05	50	30	10	0	10	80	10	10
2018	IS	31	52	6	8	2	83	10	48
2018	IS-04	25	55	10	5	5	80	10	20
2018	IS-05	33	58	8	0	0	92	0	12
2017	IS	36	48	10	6	0	85	6	52
2017	IS-03	36	45	9	9	0	82	9	11
2017	IS-04	42	42	8	8	0	85	8	26

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	26	57	9	6	2	83	9	47
2020	IS-04	31	44	13	13	0	75	13	16
2020	IS-05	25	58	8	0	8	83	8	12
2019	IS	22	48	9	15	7	70	22	46
2019	IS-03	9	55	18	9	9	64	18	11
2019	IS-04	21	57	0	21	0	79	21	14
2019	IS-05	27	45	9	9	9	73	18	11
2018	IS	15	38	15	23	10	52	33	48
2018	IS-04	10	35	15	25	15	45	40	20
2018	IS-05	17	50	8	17	8	67	25	12
2017	IS	21	37	19	17	6	58	23	52
2017	IS-03	9	36	36	9	9	45	18	11
2017	IS-04	27	42	8	19	4	69	23	26

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	28	62	2	6	2	89	9	47
2020	IS-04	19	75	0	6	0	94	6	16
2020	IS-05	25	67	0	0	8	92	8	12
2019	IS	28	33	11	20	9	61	28	46
2019	IS-03	27	27	18	18	9	55	27	11
2019	IS-04	21	50	14	7	7	71	14	14
2019	IS-05	27	36	9	9	18	64	27	11
2018	IS	19	33	17	23	8	52	31	48
2018	IS-04	10	35	15	30	10	45	40	20
2018	IS-05	25	50	8	17	0	75	17	12
2017	IS	19	42	20	15	4	62	19	52
2017	IS-03	27	36	18	18	0	64	18	11
2017	IS-04	12	54	12	19	4	65	23	26

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	43	34	13	9	2	77	11	47
2020	IS-04	50	31	13	6	0	81	6	16
2020	IS-05	25	33	17	17	8	58	25	12
2019	IS	20	54	7	15	4	74	20	46
2019	IS-03	0	82	0	18	0	82	18	11
2019	IS-04	14	64	7	7	7	79	14	14
2019	IS-05	27	36	18	9	9	64	18	11
2018	IS	21	33	8	25	13	54	38	48
2018	IS-04	15	30	5	30	20	45	50	20
2018	IS-05	17	42	0	33	8	58	42	12
2017	IS	9	42	15	20	13	52	33	52
2017	IS-03	0	64	9	27	0	64	27	11
2017	IS-04	8	38	19	12	23	46	35	26

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	43	40	9	9	0	83	9	47
2020	IS-04	50	31	6	13	0	81	13	16
2020	IS-05	25	50	25	0	0	75	0	12
2019	IS	22	52	13	9	4	74	13	46
2019	IS-03	18	36	27	9	9	55	18	11
2019	IS-04	21	57	14	7	0	79	7	14
2019	IS-05	18	64	9	0	9	82	9	11
2018	IS	27	38	15	13	8	65	21	48
2018	IS-04	15	35	25	20	5	50	25	20
2018	IS-05	25	58	8	0	8	83	8	12
2017	IS	34	40	8	14	4	75	18	52
2017	IS-03	27	36	18	9	9	64	18	11
2017	IS-04	38	38	8	12	4	77	15	26

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	19	30	28	13	11	49	23	47
2020	IS-04	31	38	25	6	0	69	6	16
2020	IS-05	0	33	42	8	17	33	25	12
2019	IS	30	46	9	11	4	76	15	46
2019	IS-03	18	64	9	9	0	82	9	11
2019	IS-04	43	36	14	7	0	79	7	14
2019	IS-05	36	36	0	9	18	73	27	11
2018	IS	30	34	13	21	2	64	23	47
2018	IS-04	20	35	20	20	5	55	25	20
2018	IS-05	33	58	0	8	0	92	8	12
2017	IS	17	42	23	8	10	59	18	52
2017	IS-03	18	55	18	0	9	73	9	11
2017	IS-04	15	46	27	8	4	62	12	26

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	6	36	34	21	2	0	23	43	47
2020	IS-04	0	25	44	31	0	0	31	25	16
2020	IS-05	8	50	25	17	0	0	17	58	12
2019	IS	9	26	30	30	4	0	35	35	46
2019	IS-03	18	18	27	36	0	0	36	36	11
2019	IS-04	0	21	36	43	0	0	43	21	14
2019	IS-05	9	27	27	18	18	0	36	36	11
2018	IS	26	23	38	11	2	0	13	49	47
2018	IS-04	35	25	35	5	0	0	5	60	20
2018	IS-05	17	25	50	8	0	0	8	42	12
2017	IS	37	38	17	4	2	2	6	76	52
2017	IS-03	27	45	9	0	9	9	10	80	11
2017	IS-04	35	46	15	4	0	0	4	81	26

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	6	13	28	36	13	2	2	51	20	47
2020	IS-04	0	6	38	31	25	0	0	56	6	16
2020	IS-05	8	17	25	25	8	8	8	40	30	12
2019	IS	15	22	20	30	11	0	2	42	38	46
2019	IS-03	18	36	9	27	0	0	9	30	60	11
2019	IS-04	7	21	21	43	7	0	0	50	29	14
2019	IS-05	9	18	36	9	27	0	0	36	27	11
2018	IS	38	32	15	6	9	0	0	15	70	47
2018	IS-04	35	50	10	0	5	0	0	5	85	20
2018	IS-05	42	17	25	8	8	0	0	17	58	12
2017	IS	38	37	17	6	2	0	0	8	75	52
2017	IS-03	36	27	27	0	9	0	0	9	64	11
2017	IS-04	38	38	15	8	0	0	0	8	77	26

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	17	30	47	4	2	0	6	47	47
2020	IS-04	6	31	56	0	6	0	6	38	16
2020	IS-05	33	25	42	0	0	0	0	58	12
2019	IS	30	30	17	17	2	2	20	62	46
2019	IS-03	36	27	18	18	0	0	18	64	11
2019	IS-04	29	36	21	14	0	0	14	64	14
2019	IS-05	45	18	9	18	9	0	27	64	11
2018	IS	38	26	26	4	4	2	9	65	47
2018	IS-04	40	35	20	0	5	0	5	75	20
2018	IS-05	42	25	33	0	0	0	0	67	12
2017	IS	41	32	15	10	2	0	12	73	52
2017	IS-03	45	18	9	18	9	0	27	64	11
2017	IS-04	38	38	19	4	0	0	4	77	26

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	17	28	34	17	4	21	45	47
2020	IS-04	6	19	44	25	6	31	25	16
2020	IS-05	25	42	25	8	0	8	67	12
2019	IS	9	26	41	24	0	24	35	46
2019	IS-03	9	9	55	27	0	27	18	11
2019	IS-04	0	29	50	21	0	21	29	14
2019	IS-05	9	27	27	36	0	36	36	11
2018	IS	22	35	35	7	2	9	57	46
2018	IS-04	16	37	47	0	0	0	53	19
2018	IS-05	17	42	33	8	0	8	58	12
2017	IS	33	22	32	10	4	13	54	52
2017	IS-03	27	27	18	18	9	27	55	11
2017	IS-04	27	23	35	12	4	15	50	26

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	21	23	21	28	2	4	0	31	47	47
2020	IS-04	0	19	25	44	6	6	0	53	20	16
2020	IS-05	42	33	8	8	0	8	0	9	82	12
2019	IS	9	22	33	27	7	0	2	34	32	45
2019	IS-03	9	27	18	36	9	0	0	45	36	11
2019	IS-04	8	31	31	31	0	0	0	31	38	13
2019	IS-05	0	9	55	18	9	0	9	30	10	11
2018	IS	45	28	23	2	2	0	0	4	72	47
2018	IS-04	50	25	20	5	0	0	0	5	75	20
2018	IS-05	58	17	25	0	0	0	0	0	75	12
2017	IS	37	22	31	8	3	0	0	11	58	52
2017	IS-03	27	27	36	0	9	0	0	9	55	11
2017	IS-04	35	19	31	15	0	0	0	15	54	26

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	4	17	26	34	9	6	4	48	24	47
2020	IS-04	0	6	25	38	19	6	6	64	7	16
2020	IS-05	17	25	33	0	8	8	8	10	50	12
2019	IS	28	26	13	26	4	0	2	31	56	46
2019	IS-03	27	36	18	18	0	0	0	18	64	11
2019	IS-04	29	14	21	36	0	0	0	36	43	14
2019	IS-05	18	27	0	36	18	0	0	55	45	11
2018	IS	57	19	13	6	2	0	2	9	78	47
2018	IS-04	70	10	10	10	0	0	0	10	80	20
2018	IS-05	58	25	17	0	0	0	0	0	83	12
2017	IS	29	31	23	13	4	0	0	17	60	52
2017	IS-03	9	55	18	9	9	0	0	18	64	11
2017	IS-04	35	23	19	23	0	0	0	23	58	26

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	19	9	43	23	0	2	4	25	30	47
2020	IS-04	6	0	56	31	0	6	0	33	7	16
2020	IS-05	42	33	8	8	0	0	8	9	82	12
2019	IS	16	22	38	20	2	0	2	23	39	45
2019	IS-03	10	30	20	40	0	0	0	40	40	10
2019	IS-04	7	29	57	7	0	0	0	7	36	14
2019	IS-05	36	18	36	9	0	0	0	9	55	11
2018	IS	40	21	21	13	2	0	2	15	63	47
2018	IS-04	50	20	20	10	0	0	0	10	70	20
2018	IS-05	33	33	33	0	0	0	0	0	67	12
2017	IS	33	29	19	12	2	6	0	14	66	52
2017	IS-03	9	64	9	9	0	9	0	10	80	11
2017	IS-04	35	31	19	8	4	4	0	12	68	26

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	13	26	38	17	4	2	22	39	47
2020	IS-04	6	25	56	13	0	0	13	31	16
2020	IS-05	25	25	25	17	8	0	25	50	12
2019	IS	11	26	30	28	4	0	33	37	46
2019	IS-03	0	27	18	36	18	0	55	27	11
2019	IS-04	21	36	14	29	0	0	29	57	14
2019	IS-05	9	18	45	27	0	0	27	27	11

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	34	45	17	0	2	0	2	80	2	47
2020	IS-04	38	50	6	0	0	0	6	93	0	16
2020	IS-05	33	58	8	0	0	0	0	92	0	12
2019	IS	22	46	9	15	4	0	4	70	20	46
2019	IS-03	18	45	9	27	0	0	0	64	27	11
2019	IS-04	14	57	7	0	14	0	7	77	15	14
2019	IS-05	27	36	9	18	0	0	9	70	20	11
2018	IS	11	39	22	11	13	2	2	52	25	46
2018	IS-04	5	21	37	21	11	5	0	28	33	19
2018	IS-05	25	42	8	8	17	0	0	67	25	12
2017	IS	18	33	24	10	5	2	8	57	17	51
2017	IS-03	27	45	9	0	9	9	0	80	10	11
2017	IS-04	12	28	24	16	4	0	16	48	24	25

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	49	40	2	9	0	89	9	47
2020	IS-04	56	38	6	0	0	94	0	16
2020	IS-05	50	50	0	0	0	100	0	12
2019	IS	30	46	11	9	4	76	13	46
2019	IS-03	18	27	36	0	18	45	18	11
2019	IS-04	29	57	0	14	0	86	14	14
2019	IS-05	27	64	0	9	0	91	9	11
2018	IS	19	28	17	15	21	47	36	47
2018	IS-04	15	25	15	15	30	40	45	20
2018	IS-05	18	27	18	18	18	45	36	11
2017	IS	37	35	7	16	6	71	22	52
2017	IS-03	27	45	9	18	0	73	18	11
2017	IS-04	46	23	4	15	12	69	27	26

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	55	43	2	0	0	98	0	47
2020	IS-04	75	25	0	0	0	100	0	16
2020	IS-05	58	42	0	0	0	100	0	12
2019	IS	46	41	4	9	0	87	9	46
2019	IS-03	27	45	9	18	0	73	18	11
2019	IS-04	50	43	0	7	0	93	7	14
2019	IS-05	45	45	0	9	0	91	9	11
2018	IS	25	42	8	21	4	67	25	48
2018	IS-04	20	30	15	30	5	50	35	20
2018	IS-05	25	67	0	8	0	92	8	12
2017	IS	37	39	11	8	6	75	13	52
2017	IS-03	36	36	18	9	0	73	9	11
2017	IS-04	42	27	8	12	12	69	23	26

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	43	47	2	9	0	89	9	47
2020	IS-04	50	44	6	0	0	94	0	16
2020	IS-05	58	42	0	0	0	100	0	12
2019	IS	30	52	11	4	2	83	7	46
2019	IS-03	18	64	18	0	0	82	0	11
2019	IS-04	29	64	0	7	0	93	7	14
2019	IS-05	27	36	27	0	9	64	9	11
2018	IS	23	50	6	15	6	73	21	48
2018	IS-04	15	55	5	25	0	70	25	20
2018	IS-05	25	67	0	0	8	92	8	12

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	47	21	13	4	11	4	80	5	47
2020	IS-04	38	31	13	0	13	6	85	0	16
2020	IS-05	67	8	8	0	8	8	90	0	12

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	53	34	11	2	87	2	47
2020	IS-04	50	44	6	0	94	0	16
2020	IS-05	83	17	0	0	100	0	12
2019	IS	52	26	15	7	78	7	46
2019	IS-03	45	27	0	27	73	27	11
2019	IS-04	64	14	21	0	79	0	14
2019	IS-05	55	27	18	0	82	0	11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	55	32	4	6	2	87	9	47
2020	IS-04	56	38	6	0	0	94	0	16
2020	IS-05	75	17	0	8	0	92	8	12
2019	IS	33	43	11	13	0	76	13	46
2019	IS-03	27	36	9	27	0	64	27	11
2019	IS-04	43	36	14	7	0	79	7	14
2019	IS-05	45	55	0	0	0	100	0	11
2018	IS	21	44	15	8	13	65	21	48
2018	IS-04	15	40	25	10	10	55	20	20
2018	IS-05	17	58	17	0	8	75	8	12
2017	IS	34	44	6	12	4	79	15	52
2017	IS-03	27	55	0	18	0	82	18	11
2017	IS-04	31	42	8	15	4	73	19	26

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	60	23	13	4	83	4	47
2020	IS-04	75	19	6	0	94	0	16
2020	IS-05	67	17	8	8	83	8	12

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	53	32	2	13	0	0	85	13	47
2020	IS-04	56	31	0	13	0	0	88	13	16
2020	IS-05	58	33	0	8	0	0	92	8	12
2019	IS	46	39	2	9	2	2	87	11	46
2019	IS-03	27	36	0	18	9	9	70	30	11
2019	IS-04	50	43	0	7	0	0	93	7	14
2019	IS-05	55	45	0	0	0	0	100	0	11
2018	IS	29	29	19	15	8	0	58	23	48
2018	IS-04	15	40	25	15	5	0	55	20	20
2018	IS-05	50	25	8	8	8	0	75	17	12
2017	IS	36	47	4	8	6	0	83	13	52
2017	IS-03	36	45	0	18	0	0	82	18	11
2017	IS-04	35	46	4	4	12	0	81	15	26

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	36	64	47
2020	IS-04	31	69	16
2020	IS-05	42	58	12

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	57	21	9	4	2	6	86	5	47
2020	IS-04	56	25	6	6	0	6	87	7	16
2020	IS-05	83	8	8	0	0	0	92	0	12

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	66	23	4	6	0	89	6	47
2020	IS-04	75	25	0	0	0	100	0	16
2020	IS-05	75	17	0	8	0	92	8	12
2019	IS	43	39	4	11	2	83	13	46
2019	IS-03	27	36	9	18	9	64	27	11
2019	IS-04	50	36	0	14	0	86	14	14
2019	IS-05	45	55	0	0	0	100	0	11
2018	IS	27	29	15	17	13	56	29	48
2018	IS-04	10	45	15	25	5	55	30	20
2018	IS-05	42	8	25	17	8	50	25	12
2017	IS	40	29	11	10	10	70	19	52
2017	IS-03	55	18	9	9	9	73	18	11
2017	IS-04	42	23	12	12	12	65	23	26

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	38	40	11	2	4	4	82	7	47
2020	IS-04	31	50	6	0	6	6	87	7	16
2020	IS-05	42	25	25	0	8	0	67	8	12
2019	IS	17	28	20	22	4	9	50	29	46
2019	IS-03	9	36	36	18	0	0	45	18	11
2019	IS-04	7	43	7	21	7	14	58	33	14
2019	IS-05	27	9	27	27	0	9	40	30	11
2018	IS	13	29	23	19	13	4	43	33	48
2018	IS-04	5	25	25	20	20	5	32	42	20
2018	IS-05	17	33	33	17	0	0	50	17	12
2017	IS	17	35	20	13	10	6	55	25	52
2017	IS-03	18	45	9	0	18	9	70	20	11
2017	IS-04	12	27	27	23	8	4	40	32	26

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	41	43	11	2	2	0	85	4	46
2020	IS-04	44	44	6	6	0	0	88	6	16
2020	IS-05	42	25	25	0	8	0	67	8	12
2019	IS	13	30	26	22	4	4	45	27	46
2019	IS-03	9	27	55	9	0	0	36	9	11
2019	IS-04	0	50	14	21	7	7	54	31	14
2019	IS-05	27	9	18	45	0	0	36	45	11
2018	IS	8	29	31	21	10	0	38	31	48
2018	IS-04	0	25	35	25	15	0	25	40	20
2018	IS-05	8	33	50	8	0	0	42	8	12
2017	IS	8	29	25	16	22	0	37	38	51
2017	IS-03	18	18	27	18	18	0	36	36	11
2017	IS-04	4	28	28	20	20	0	32	40	25

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	30	38	15	11	2	4	71	13	47
2020	IS-04	25	31	19	19	0	6	60	20	16
2020	IS-05	25	42	17	8	8	0	67	17	12
2019	IS	11	28	20	33	4	4	41	39	46
2019	IS-03	9	27	27	36	0	0	36	36	11
2019	IS-04	0	43	14	36	0	7	46	38	14
2019	IS-05	18	18	27	27	9	0	36	36	11
2018	IS	6	27	31	15	21	0	33	35	48
2018	IS-04	0	25	40	15	20	0	25	35	20
2018	IS-05	8	25	50	17	0	0	33	17	12
2017	IS	6	15	23	31	23	2	22	55	52
2017	IS-03	9	9	36	18	18	9	20	40	11
2017	IS-04	4	12	23	38	23	0	15	62	26

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	53	11	2	2	85	4	47
2020	IS-04	25	56	13	6	0	81	6	16
2020	IS-05	25	50	17	0	8	75	8	12
2019	IS	13	44	13	16	13	58	29	45
2019	IS-03	18	45	18	9	9	64	18	11
2019	IS-04	0	77	8	15	0	77	15	13
2019	IS-05	27	9	9	36	18	36	55	11
2018	IS	13	29	15	27	17	42	44	48
2018	IS-04	0	35	25	20	20	35	40	20
2018	IS-05	25	42	0	25	8	67	33	12
2017	IS	4	35	17	21	23	39	44	52
2017	IS-03	9	36	18	27	9	45	36	11
2017	IS-04	4	31	19	15	31	35	46	26

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	49	23	21	4	2	0	72	6	47
2020	IS-04	44	19	31	6	0	0	63	6	16
2020	IS-05	50	25	25	0	0	0	75	0	12
2019	IS	48	28	15	4	2	2	78	7	46
2019	IS-03	64	27	9	0	0	0	91	0	11
2019	IS-04	50	29	14	0	0	7	85	0	14
2019	IS-05	45	18	18	9	9	0	64	18	11

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	60	6	2	0	91	2	47
2020	IS-04	38	44	13	6	0	81	6	16
2020	IS-05	17	75	8	0	0	92	0	12
2019	IS	22	50	17	4	7	72	11	46
2019	IS-03	27	45	9	0	18	73	18	11
2019	IS-04	7	71	14	7	0	79	7	14
2019	IS-05	27	18	36	9	9	45	18	11
2018	IS	15	58	10	13	4	73	17	48
2018	IS-04	0	60	15	20	5	60	25	20
2018	IS-05	17	75	8	0	0	92	0	12
2017	IS	10	31	15	21	23	40	45	52
2017	IS-03	18	36	18	27	0	55	27	11
2017	IS-04	12	31	8	23	27	42	50	26

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	24	54	11	9	0	2	80	9	46
2020	IS-04	31	44	19	6	0	0	75	6	16
2020	IS-05	18	55	18	9	0	0	73	9	11
2019	IS	7	33	15	26	13	7	42	42	46
2019	IS-03	0	45	27	9	18	0	45	27	11
2019	IS-04	0	29	7	36	14	14	33	58	14
2019	IS-05	18	18	18	36	9	0	36	45	11

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	35	43	4	11	2	2	2	82	14	46
2020	IS-04	25	56	6	6	0	0	6	87	7	16
2020	IS-05	50	33	0	17	0	0	0	83	17	12
2019	IS	11	50	13	13	9	2	2	64	23	46
2019	IS-03	18	27	27	9	18	0	0	45	27	11
2019	IS-04	7	57	14	14	0	0	7	69	15	14
2019	IS-05	0	64	9	18	0	9	0	70	20	11
2018	IS	13	35	13	29	8	2	0	49	38	48
2018	IS-04	0	40	15	30	10	5	0	42	42	20
2018	IS-05	33	33	8	17	8	0	0	67	25	12
2017	IS	25	39	8	17	8	4	0	66	26	52
2017	IS-03	18	36	27	9	9	0	0	55	18	11
2017	IS-04	23	35	4	31	4	4	0	60	36	26

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	34	49	11	4	2	83	6	47
2020	IS-04	31	50	19	0	0	81	0	16
2020	IS-05	33	42	8	8	8	75	17	12
2019	IS	13	50	20	15	2	63	17	46
2019	IS-03	18	45	18	18	0	64	18	11
2019	IS-04	0	64	29	7	0	64	7	14
2019	IS-05	27	36	27	9	0	64	9	11
2018	IS	8	42	21	19	10	50	29	48
2018	IS-04	0	40	20	30	10	40	40	20
2018	IS-05	17	50	25	8	0	67	8	12

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	15	20	17	17	4	15	11	47	29	46
2020	IS-04	7	27	33	7	0	20	7	45	9	15
2020	IS-05	17	8	8	17	17	17	17	38	50	12
2019	IS	11	17	7	33	13	15	4	35	57	46
2019	IS-03	18	9	9	45	9	9	0	30	60	11
2019	IS-04	0	29	7	21	14	29	0	40	50	14
2019	IS-05	18	18	9	36	9	0	9	40	50	11
2018	IS	8	13	15	40	21	4	0	22	63	48
2018	IS-04	0	10	10	40	30	10	0	11	78	20
2018	IS-05	8	8	25	42	17	0	0	17	58	12
2017	IS	11	19	15	27	10	12	6	37	45	52
2017	IS-03	18	9	27	36	9	0	0	27	45	11
2017	IS-04	12	19	12	23	8	19	8	42	42	26

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	26	40	9	19	2	4	69	22	47
2020	IS-04	19	44	13	25	0	0	63	25	16
2020	IS-05	33	17	8	25	8	8	55	36	12
2019	IS	13	30	26	17	7	7	47	26	46
2019	IS-03	9	27	27	27	0	9	40	30	11
2019	IS-04	7	43	21	14	7	7	54	23	14
2019	IS-05	9	27	27	27	0	9	40	30	11
2018	IS	10	23	21	21	23	2	34	45	48
2018	IS-04	0	15	35	10	35	5	16	47	20
2018	IS-05	17	17	17	33	17	0	33	50	12
2017	IS	15	31	21	19	14	0	46	33	52
2017	IS-03	27	9	18	27	18	0	36	45	11
2017	IS-04	15	31	27	19	8	0	46	27	26

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	17	45	9	15	9	2	4	66	25	47
2020	IS-04	13	50	6	25	6	0	0	63	31	16
2020	IS-05	17	42	8	8	8	8	8	70	20	12
2019	IS	9	26	13	26	22	4	0	36	50	46
2019	IS-03	0	27	18	27	27	0	0	27	55	11
2019	IS-04	7	21	14	29	29	0	0	29	57	14
2019	IS-05	18	27	9	18	27	0	0	45	45	11
2018	IS	13	13	13	25	35	2	0	26	62	48
2018	IS-04	0	15	5	35	45	0	0	15	80	20
2018	IS-05	17	8	25	25	25	0	0	25	50	12
2017	IS	13	35	21	13	17	0	0	48	31	52
2017	IS-03	18	0	45	18	18	0	0	18	36	11
2017	IS-04	8	42	19	15	15	0	0	50	31	26

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	62	11	13	6	6	2	74	13	47
2020	IS-04	56	25	6	6	0	6	87	7	16
2020	IS-05	67	0	8	0	25	0	67	25	12
2019	IS	57	17	9	9	4	4	77	14	46
2019	IS-03	64	9	9	18	0	0	73	18	11
2019	IS-04	50	36	0	7	7	0	86	14	14
2019	IS-05	82	9	9	0	0	0	91	0	11

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	49	26	13	4	2	2	4	80	7	47
2020	IS-04	44	38	13	0	0	6	0	87	0	16
2020	IS-05	58	17	0	0	8	0	17	90	10	12
2019	IS	49	20	18	7	2	0	4	72	9	45
2019	IS-03	18	9	45	18	9	0	0	27	27	11
2019	IS-04	50	29	14	0	0	0	7	85	0	14
2019	IS-05	73	9	9	9	0	0	0	82	9	11

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	85	4	4	2	2	2	0	91	4	47
2020	IS-04	100	0	0	0	0	0	0	100	0	16
2020	IS-05	67	17	0	0	8	8	0	91	9	12
2019	IS	78	7	4	0	2	2	7	93	2	46
2019	IS-03	82	0	0	0	9	9	0	90	10	11
2019	IS-04	79	7	0	0	0	0	14	100	0	14
2019	IS-05	91	9	0	0	0	0	0	100	0	11

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	85	4	9	0	2	0	0	89	2	47
2020	IS-04	94	0	6	0	0	0	0	94	0	16
2020	IS-05	83	8	0	0	8	0	0	92	8	12
2019	IS	76	4	4	2	2	2	9	90	5	46
2019	IS-03	73	18	0	0	0	9	0	100	0	11
2019	IS-04	79	0	0	7	0	0	14	92	8	14
2019	IS-05	100	0	0	0	0	0	0	100	0	11

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	23	57	15	2	2	0	81	4	47
2020	IS-04	19	69	13	0	0	0	88	0	16
2020	IS-05	42	25	25	0	8	0	67	8	12
2019	IS	13	48	13	20	2	4	64	23	46
2019	IS-03	9	55	27	9	0	0	64	9	11
2019	IS-04	0	64	0	29	0	7	69	31	14
2019	IS-05	27	36	9	18	9	0	64	27	11
2018	IS	13	27	27	13	21	0	40	33	48
2018	IS-04	5	15	30	20	30	0	20	50	20
2018	IS-05	8	50	17	17	8	0	58	25	12
2017	IS	15	37	19	12	13	4	54	26	52
2017	IS-03	18	18	18	18	9	18	44	33	11
2017	IS-04	12	38	23	12	15	0	50	27	26

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	34	51	9	4	2	0	85	6	47
2020	IS-04	19	69	13	0	0	0	88	0	16
2020	IS-05	42	42	8	0	8	0	83	8	12
2019	IS	15	50	15	13	4	2	67	18	46
2019	IS-03	27	55	18	0	0	0	82	0	11
2019	IS-04	0	57	21	14	0	7	62	15	14
2019	IS-05	27	27	18	18	9	0	55	27	11
2018	IS	13	46	21	13	8	0	58	21	48
2018	IS-04	5	45	30	10	10	0	50	20	20
2018	IS-05	25	50	17	8	0	0	75	8	12
2017	IS	29	46	6	10	7	2	77	17	52
2017	IS-03	27	45	0	18	0	9	80	20	11
2017	IS-04	35	42	4	12	8	0	77	19	26

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	43	13	6	2	4	78	9	47
2020	IS-04	25	50	25	0	0	0	75	0	16
2020	IS-05	25	42	0	17	8	8	73	27	12
2019	IS	20	39	26	4	2	9	64	7	46
2019	IS-03	27	27	27	9	0	9	60	10	11
2019	IS-04	7	50	29	0	0	14	67	0	14
2019	IS-05	27	27	36	9	0	0	55	9	11
2018	IS	10	40	27	8	10	4	52	20	48
2018	IS-04	0	25	45	10	15	5	26	26	20
2018	IS-05	17	67	8	8	0	0	83	8	12
2017	IS	29	37	20	4	9	2	67	13	52
2017	IS-03	36	36	18	0	9	0	73	9	11
2017	IS-04	27	35	23	4	12	0	62	15	26

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	23	28	26	9	13	2	60	10	47
2020	IS-04	25	19	38	6	6	6	50	7	16
2020	IS-05	17	25	17	17	25	0	56	22	12

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	43	30	11	4	9	4	83	5	47
2020	IS-04	44	44	6	0	6	0	93	0	16
2020	IS-05	33	33	0	8	8	17	89	11	12

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	68	28	2	0	2	96	2	47
2020	IS-04	81	19	0	0	0	100	0	16
2020	IS-05	50	42	0	0	8	92	8	12
2019	IS	35	43	11	7	4	78	11	46
2019	IS-03	27	64	9	0	0	91	0	11
2019	IS-04	43	36	14	7	0	79	7	14
2019	IS-05	36	36	0	9	18	73	27	11
2018	IS	28	43	9	13	7	72	20	46
2018	IS-04	21	37	16	21	5	58	26	19
2018	IS-05	33	58	0	8	0	92	8	12
2017	IS	39	35	8	16	3	73	19	52
2017	IS-03	36	18	9	36	0	55	36	11
2017	IS-04	42	38	4	12	4	81	15	26

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	51	38	4	0	4	2	91	4	47
2020	IS-04	56	44	0	0	0	0	100	0	16
2020	IS-05	50	33	8	0	8	0	83	8	12
2019	IS	22	39	20	13	7	0	61	20	46
2019	IS-03	18	27	36	9	9	0	45	18	11
2019	IS-04	29	36	14	21	0	0	64	21	14
2019	IS-05	18	45	9	9	18	0	64	27	11
2018	IS	19	25	15	23	19	0	44	42	48
2018	IS-04	10	25	10	35	20	0	35	55	20
2018	IS-05	25	25	33	17	0	0	50	17	12
2017	IS	25	35	13	12	15	0	60	27	52
2017	IS-03	27	27	18	18	9	0	55	27	11
2017	IS-04	23	38	15	12	12	0	62	23	26

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	51	36	6	2	2	2	0	89	4	47
2020	IS-04	63	31	6	0	0	0	0	94	0	16
2020	IS-05	50	33	8	0	8	0	0	83	8	12
2019	IS	24	43	11	15	7	0	0	67	22	46
2019	IS-03	18	36	27	9	9	0	0	55	18	11
2019	IS-04	21	43	7	29	0	0	0	64	29	14
2019	IS-05	27	45	0	18	9	0	0	73	27	11
2018	IS	17	29	19	19	15	0	2	47	34	48
2018	IS-04	10	25	25	25	15	0	0	35	40	20
2018	IS-05	17	42	33	0	0	0	8	64	0	12
2017	IS	17	33	15	23	11	0	0	50	34	52
2017	IS-03	36	9	18	36	0	0	0	45	36	11
2017	IS-04	12	38	15	19	15	0	0	50	35	26

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	49	15	15	11	4	6	68	16	47
2020	IS-04	56	25	13	6	0	0	81	6	16
2020	IS-05	42	0	17	17	8	17	50	30	12
2019	IS	24	22	22	11	20	2	47	31	46
2019	IS-03	27	18	18	18	18	0	45	36	11
2019	IS-04	21	21	29	14	7	7	46	23	14
2019	IS-05	18	45	9	0	27	0	64	27	11
2018	IS	17	31	13	17	23	0	48	40	48
2018	IS-04	10	35	15	15	25	0	45	40	20
2018	IS-05	33	25	17	17	8	0	58	25	12
2017	IS	25	29	13	15	15	2	55	31	52
2017	IS-03	36	0	27	27	9	0	36	36	11
2017	IS-04	15	35	15	12	19	4	52	32	26

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	IS	28	51	21	47
2020	IS-04	19	56	25	16
2020	IS-05	50	33	17	12
2019	IS	39	22	39	46
2019	IS-03	36	27	36	11
2019	IS-04	36	14	50	14
2019	IS-05	45	27	27	11
2018	IS	44	31	25	48
2018	IS-04	40	30	30	20
2018	IS-05	50	25	25	12
2017	IS	23	37	40	52
2017	IS-03	27	27	45	11
2017	IS-04	27	31	42	26

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	IS	8	23	54	0	8	8	13
2019	IS	17	11	67	6	0	0	18
2018	IS	10	10	71	0	0	10	21
2017	IS	8	0	75	8	0	8	12

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	11	89	47
2020	IS-04	0	100	16
2018	IS	15	85	48
2018	IS-05	0	100	12

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	17	11	15	2	2	47	6	59	9	47
2020	IS-04	13	6	19	0	0	50	13	50	0	16
2020	IS-05	8	8	0	8	8	67	0	50	50	12
2019	IS	9	11	24	11	4	36	4	33	26	45
2019	IS-03	18	0	36	18	0	27	0	25	25	11
2019	IS-04	0	15	15	8	8	46	8	33	33	13
2019	IS-05	18	9	36	0	0	27	9	43	0	11
2018	IS	6	10	27	2	13	27	15	29	25	48
2018	IS-04	0	0	20	0	10	45	25	0	33	20
2018	IS-05	25	25	17	8	8	0	17	60	20	12
2017	IS	10	12	31	6	4	25	13	35	16	52
2017	IS-03	27	0	18	27	9	9	9	33	44	11
2017	IS-04	4	15	23	0	4	35	19	42	8	26

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	30	28	17	4	0	21	0	73	5	47
2020	IS-04	25	31	31	0	0	13	0	64	0	16
2020	IS-05	25	17	8	17	0	33	0	63	25	12
2019	IS	20	35	13	13	2	17	0	66	18	46
2019	IS-03	27	18	18	18	0	18	0	56	22	11
2019	IS-04	0	57	21	14	0	7	0	62	15	14
2019	IS-05	27	27	9	9	0	27	0	75	13	11
2018	IS	10	27	35	4	13	10	0	42	19	48
2018	IS-04	5	25	50	5	5	10	0	33	11	20
2018	IS-05	25	33	17	8	8	8	0	64	18	12
2017	IS	17	31	27	9	0	10	6	57	11	52
2017	IS-03	27	0	27	27	0	18	0	33	33	11
2017	IS-04	15	38	27	4	0	4	12	64	5	26

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	17	83	48
2018	IS-05	0	100	12

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	15	11	15	2	0	49	9	60	5	47
2020	IS-04	13	6	19	6	0	44	13	43	14	16
2020	IS-05	8	8	0	0	0	83	0	100	0	12
2019	IS	11	11	28	2	0	43	4	42	4	46
2019	IS-03	18	0	45	0	0	36	0	29	0	11
2019	IS-04	0	29	21	0	0	50	0	57	0	14
2019	IS-05	18	9	27	0	0	27	18	50	0	11
2018	IS	8	15	25	6	6	29	10	38	21	48
2018	IS-04	0	10	25	5	0	50	10	25	13	20
2018	IS-05	25	17	25	0	0	17	17	63	0	12
2017	IS	10	10	35	2	3	31	10	32	9	52
2017	IS-03	18	9	27	9	0	27	9	43	14	11
2017	IS-04	12	8	35	0	4	31	12	33	7	26

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	26	19	2	0	19	2	73	3	47
2020	IS-04	25	31	25	6	0	6	6	64	7	16
2020	IS-05	25	25	8	0	0	42	0	86	0	12
2019	IS	22	26	30	7	0	15	0	56	8	46
2019	IS-03	27	18	27	9	0	18	0	56	11	11
2019	IS-04	14	43	36	0	0	7	0	62	0	14
2019	IS-05	27	9	45	0	0	18	0	44	0	11
2018	IS	9	26	36	9	9	11	2	39	20	47
2018	IS-04	0	25	50	10	0	15	0	29	12	20
2018	IS-05	18	36	36	9	0	0	0	55	9	11
2017	IS	21	33	25	4	1	13	2	64	6	52
2017	IS-03	45	0	36	9	0	9	0	50	10	11
2017	IS-04	23	35	23	4	0	12	4	68	5	26

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	53	23	13	4	4	2	78	9	47
2020	IS-04	44	44	0	6	6	0	88	13	16
2020	IS-05	67	8	8	0	8	8	82	9	12

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	57	20	22	0	2	0	76	2	46
2020	IS-04	56	25	19	0	0	0	81	0	16
2020	IS-05	58	17	17	0	8	0	75	8	12
2019	IS	38	24	18	9	11	0	62	20	45
2019	IS-03	45	9	27	18	0	0	55	18	11
2019	IS-04	21	43	14	14	7	0	64	21	14
2019	IS-05	64	27	9	0	0	0	91	0	11
2018	IS	40	23	15	8	13	2	64	21	48
2018	IS-04	35	35	15	15	0	0	70	15	20
2018	IS-05	50	25	17	0	8	0	75	8	12
2017	IS	23	43	22	10	0	2	68	10	51
2017	IS-03	27	45	27	0	0	0	73	0	11
2017	IS-04	28	44	12	12	0	4	75	13	25

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	11	19	34	17	19	30	36	47
2020	IS-04	19	25	44	13	0	44	13	16
2020	IS-05	0	17	33	17	33	17	50	12
2019	IS	11	24	33	20	13	35	33	46
2019	IS-03	27	9	27	27	9	36	36	11
2019	IS-04	7	36	21	36	0	43	36	14
2019	IS-05	0	36	36	0	27	36	27	11
2018	IS	6	17	40	25	13	23	38	48
2018	IS-04	0	15	40	40	5	15	45	20
2018	IS-05	8	25	33	17	17	33	33	12
2017	IS	7	23	25	21	23	30	44	52
2017	IS-03	9	36	27	9	18	45	27	11
2017	IS-04	4	31	27	23	15	35	38	26

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	17	26	19	21	15	2	43	37	47
2020	IS-04	19	50	13	13	0	6	73	13	16
2020	IS-05	8	17	33	17	25	0	25	42	12
2019	IS	13	38	27	16	7	0	51	22	45
2019	IS-03	27	27	18	18	9	0	55	27	11
2019	IS-04	0	50	36	14	0	0	50	14	14
2019	IS-05	18	36	27	18	0	0	55	18	11
2018	IS	6	21	34	26	13	0	28	38	47
2018	IS-04	0	16	47	32	5	0	16	37	19
2018	IS-05	17	17	33	25	8	0	33	33	12
2017	IS	8	13	33	19	27	0	21	46	52
2017	IS-03	9	27	36	9	18	0	36	27	11
2017	IS-04	12	12	35	23	19	0	23	42	26

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	9	28	26	17	17	2	38	36	46
2020	IS-04	13	44	31	0	6	6	60	7	16
2020	IS-05	0	17	17	33	33	0	17	67	12
2019	IS	15	26	26	17	15	0	41	33	46
2019	IS-03	27	9	27	18	18	0	36	36	11
2019	IS-04	14	21	29	21	14	0	36	36	14
2019	IS-05	18	45	9	18	9	0	64	27	11
2018	IS	4	10	21	23	42	0	15	65	48
2018	IS-04	0	10	10	30	50	0	10	80	20
2018	IS-05	8	8	42	17	25	0	17	42	12
2017	IS	4	15	27	21	33	0	19	53	52
2017	IS-03	0	36	36	9	18	0	36	27	11
2017	IS-04	8	15	23	27	27	0	23	54	26

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	21	30	26	11	13	0	51	23	47
2020	IS-04	31	44	25	0	0	0	75	0	16
2020	IS-05	0	33	33	8	25	0	33	33	12
2019	IS	48	30	9	7	7	0	77	14	44
2019	IS-03	70	10	10	0	10	0	80	10	10
2019	IS-04	43	29	14	14	0	0	71	14	14
2019	IS-05	55	27	9	9	0	0	82	9	11
2018	IS	23	27	31	15	4	0	50	19	48
2018	IS-04	15	25	35	20	5	0	40	25	20
2018	IS-05	25	33	33	0	8	0	58	8	12
2017	IS	13	35	19	12	17	4	50	30	52
2017	IS-03	9	64	27	0	0	0	73	0	11
2017	IS-04	15	31	23	12	15	4	48	28	26

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	30	28	13	11	19	57	30	47
2020	IS-04	31	56	6	0	6	88	6	16
2020	IS-05	17	17	25	17	25	33	42	12
2019	IS	30	33	17	11	9	63	20	46
2019	IS-03	45	9	9	18	18	55	36	11
2019	IS-04	21	57	14	7	0	79	7	14
2019	IS-05	36	27	18	18	0	64	18	11
2018	IS	21	27	25	17	10	48	27	48
2018	IS-04	5	30	35	15	15	35	30	20
2018	IS-05	25	42	8	25	0	67	25	12
2017	IS	19	31	21	13	16	50	29	52
2017	IS-03	18	45	27	9	0	64	9	11
2017	IS-04	23	31	15	19	12	54	31	26

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	26	11	13	11	9	63	26	47
2020	IS-04	31	31	19	6	6	6	67	13	16
2020	IS-05	42	17	8	8	25	0	58	33	12

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	28	30	32	9	2	57	11	47
2020	IS-04	25	31	38	6	0	56	6	16
2020	IS-05	25	42	8	17	8	67	25	12
2019	IS	22	33	28	11	7	54	17	46
2019	IS-03	18	27	27	18	9	45	27	11
2019	IS-04	14	57	29	0	0	71	0	14
2019	IS-05	18	27	27	18	9	45	27	11
2018	IS	15	23	30	26	6	38	32	47
2018	IS-04	5	26	37	26	5	32	32	19
2018	IS-05	25	8	42	25	0	33	25	12
2017	IS	11	27	33	18	12	38	29	52
2017	IS-03	18	36	18	18	9	55	27	11
2017	IS-04	12	19	38	19	12	31	31	26

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	17	34	26	17	6	51	23	47
2020	IS-04	19	44	25	13	0	63	13	16
2020	IS-05	8	42	25	17	8	50	25	12
2019	IS	20	30	26	17	7	50	24	46
2019	IS-03	18	36	0	36	9	55	45	11
2019	IS-04	14	29	36	14	7	43	21	14
2019	IS-05	27	27	36	0	9	55	9	11
2018	IS	13	15	36	23	13	28	36	47
2018	IS-04	0	11	47	32	11	11	42	19
2018	IS-05	25	8	42	25	0	33	25	12
2017	IS	9	6	29	31	25	15	56	52
2017	IS-03	18	0	36	36	9	18	45	11
2017	IS-04	8	8	27	35	23	15	58	26

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	30	36	19	9	6	66	15	47
2020	IS-04	38	44	6	13	0	81	13	16
2020	IS-05	25	42	17	8	8	67	17	12
2019	IS	30	24	20	20	7	54	26	46
2019	IS-03	18	9	27	36	9	27	45	11
2019	IS-04	29	36	29	7	0	64	7	14
2019	IS-05	27	36	18	9	9	64	18	11
2018	IS	19	17	35	19	10	35	29	48
2018	IS-04	0	15	55	20	10	15	30	20
2018	IS-05	25	25	25	25	0	50	25	12
2017	IS	7	19	33	18	23	26	41	52
2017	IS-03	9	9	36	36	9	18	45	11
2017	IS-04	4	23	31	15	27	27	42	26

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	51	30	13	2	4	81	6	47
2020	IS-04	44	44	13	0	0	88	0	16
2020	IS-05	58	17	8	8	8	75	17	12
2019	IS	30	33	11	20	7	63	26	46
2019	IS-03	18	27	27	27	0	45	27	11
2019	IS-04	36	36	7	21	0	71	21	14
2019	IS-05	36	36	0	18	9	73	27	11

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	26	38	19	15	2	64	17	47
2020	IS-04	31	31	31	6	0	63	6	16
2020	IS-05	33	33	25	8	0	67	8	12

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	26	30	26	15	4	55	19	47
2020	IS-04	19	44	31	0	6	63	6	16
2020	IS-05	42	17	25	17	0	58	17	12
2019	IS	30	37	17	11	4	67	15	46
2019	IS-03	27	36	27	9	0	64	9	11
2019	IS-04	14	43	29	14	0	57	14	14
2019	IS-05	45	45	0	0	9	91	9	11
2018	IS	21	36	19	13	11	57	23	47
2018	IS-04	16	37	32	11	5	53	16	19
2018	IS-05	42	33	17	8	0	75	8	12
2017	IS	26	19	27	13	14	46	27	52
2017	IS-03	18	9	36	36	0	27	36	11
2017	IS-04	35	23	23	8	12	58	19	26

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	48	28	17	4	2	0	76	7	46
2020	IS-04	44	31	25	0	0	0	75	0	16
2020	IS-05	64	27	9	0	0	0	91	0	11
2019	IS	59	28	4	7	2	0	87	9	46
2019	IS-03	55	36	0	9	0	0	91	9	11
2019	IS-04	57	29	0	7	7	0	86	14	14
2019	IS-05	73	18	9	0	0	0	91	0	11
2018	IS	48	17	10	13	10	2	66	23	48
2018	IS-04	40	10	20	15	15	0	50	30	20
2018	IS-05	75	17	8	0	0	0	92	0	12
2017	IS	55	27	4	8	4	2	84	12	52
2017	IS-03	45	36	0	9	9	0	82	18	11
2017	IS-04	58	27	8	4	4	0	85	8	26

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	21	26	32	15	6	47	21	47
2020	IS-04	31	19	19	25	6	50	31	16
2020	IS-05	25	8	58	0	8	33	8	12

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	70	11	9	0	2	2	6	88	2	47
2020	IS-04	69	13	6	0	0	0	13	93	0	16
2020	IS-05	75	0	8	0	8	8	0	82	9	12
2019	IS	76	9	7	0	2	0	7	90	2	45
2019	IS-03	64	18	18	0	0	0	0	82	0	11
2019	IS-04	62	8	8	0	0	0	23	90	0	13
2019	IS-05	100	0	0	0	0	0	0	100	0	11
2018	IS	65	19	4	2	4	0	6	89	7	48
2018	IS-04	60	20	10	5	0	0	5	84	5	20
2018	IS-05	83	17	0	0	0	0	0	100	0	12

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	89	2	2	2	0	2	2	95	2	46
2020	IS-04	94	0	0	0	0	0	6	100	0	16
2020	IS-05	100	0	0	0	0	0	0	100	0	11
2019	IS	76	2	9	4	4	0	4	82	9	46
2019	IS-03	82	0	18	0	0	0	0	82	0	11
2019	IS-04	79	7	7	0	7	0	0	86	7	14
2019	IS-05	91	0	0	0	9	0	0	91	9	11
2018	IS	69	8	6	4	6	2	4	82	11	48
2018	IS-04	75	10	5	0	5	5	0	89	5	20
2018	IS-05	92	0	8	0	0	0	0	92	0	12
2017	IS	73	14	5	2	4	0	2	89	6	52
2017	IS-03	64	9	9	9	9	0	0	73	18	11
2017	IS-04	77	15	4	0	4	0	0	92	4	26

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	66	26	4	4	0	0	91	4	47
2020	IS-04	69	25	0	6	0	0	94	6	16
2020	IS-05	75	17	8	0	0	0	92	0	12
2019	IS	39	37	17	2	4	0	76	7	46
2019	IS-03	64	18	18	0	0	0	82	0	11
2019	IS-04	29	43	21	0	7	0	71	7	14
2019	IS-05	45	45	9	0	0	0	91	0	11
2018	IS	58	29	6	2	4	0	88	6	48
2018	IS-04	40	50	5	0	5	0	90	5	20
2018	IS-05	75	17	8	0	0	0	92	0	12
2017	IS	46	31	14	4	4	2	78	8	52
2017	IS-03	36	27	18	9	9	0	64	18	11
2017	IS-04	35	42	15	4	4	0	77	8	26

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	74	15	0	9	0	2	91	9	47
2020	IS-04	81	19	0	0	0	0	100	0	16
2020	IS-05	75	8	0	17	0	0	83	17	12
2019	IS	48	17	22	7	4	2	67	11	46
2019	IS-03	55	27	18	0	0	0	82	0	11
2019	IS-04	50	14	21	14	0	0	64	14	14
2019	IS-05	55	9	27	0	9	0	64	9	11
2018	IS	50	21	13	2	15	0	71	17	48
2018	IS-04	35	30	20	0	15	0	65	15	20
2018	IS-05	67	17	0	0	17	0	83	17	12
2017	IS	52	25	16	4	2	2	78	6	52
2017	IS-03	45	9	36	9	0	0	55	9	11
2017	IS-04	38	46	8	4	4	0	85	8	26

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	60	9	6	0	2	0	23	89	3	47
2020	IS-04	56	6	0	0	0	0	38	100	0	16
2020	IS-05	75	0	17	0	0	0	8	82	0	12
2019	IS	50	7	0	2	7	0	35	87	13	46
2019	IS-03	82	0	0	0	0	0	18	100	0	11
2019	IS-04	36	7	0	0	0	0	57	100	0	14
2019	IS-05	45	9	0	0	9	0	36	86	14	11
2018	IS	46	10	6	6	0	2	29	82	9	48
2018	IS-04	40	5	0	0	0	5	50	100	0	20
2018	IS-05	58	17	0	8	0	0	17	90	10	12
2017	IS	52	10	10	2	0	0	27	84	3	52
2017	IS-03	55	0	18	0	0	0	27	75	0	11
2017	IS-04	54	4	0	0	0	0	42	100	0	26

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	81	13	0	0	0	6	100	0	47
2020	IS-04	88	6	0	0	0	6	100	0	16
2020	IS-05	92	8	0	0	0	0	100	0	12
2019	IS	70	11	7	0	2	11	93	0	46
2019	IS-03	73	18	0	0	0	9	100	0	11
2019	IS-04	71	0	7	0	7	14	91	0	14
2019	IS-05	91	9	0	0	0	0	100	0	11
2018	IS	79	13	4	0	0	4	96	0	48
2018	IS-04	70	15	5	0	0	10	94	0	20
2018	IS-05	92	8	0	0	0	0	100	0	12
2017	IS	73	8	8	2	2	8	89	2	52
2017	IS-03	82	0	9	0	0	9	90	0	11
2017	IS-04	65	15	8	0	4	8	91	0	26

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	66	23	4	2	2	2	91	4	47
2020	IS-04	75	19	0	0	6	0	94	6	16
2020	IS-05	58	33	8	0	0	0	92	0	12
2019	IS	78	4	7	2	4	4	86	7	46
2019	IS-03	73	0	9	9	9	0	73	18	11
2019	IS-04	79	14	0	0	0	7	100	0	14
2019	IS-05	91	0	9	0	0	0	91	0	11
2018	IS	60	21	8	0	10	0	81	10	48
2018	IS-04	50	20	10	0	20	0	70	20	20
2018	IS-05	83	17	0	0	0	0	100	0	12
2017	IS	60	21	6	4	8	2	82	12	52
2017	IS-03	55	9	18	0	18	0	64	18	11
2017	IS-04	54	31	4	8	4	0	85	12	26

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	52	30	11	7	0	0	83	7	46
2020	IS-04	44	31	13	13	0	0	75	13	16
2020	IS-05	67	25	8	0	0	0	92	0	12
2019	IS	49	24	13	11	0	2	75	11	45
2019	IS-03	73	0	9	18	0	0	73	18	11
2019	IS-04	36	43	14	7	0	0	79	7	14
2019	IS-05	55	18	18	0	0	9	80	0	11
2018	IS	54	21	15	4	6	0	75	10	48
2018	IS-04	45	25	20	5	5	0	70	10	20
2018	IS-05	83	17	0	0	0	0	100	0	12
2017	IS	50	25	19	4	2	0	75	6	52
2017	IS-03	55	27	18	0	0	0	82	0	11
2017	IS-04	38	27	27	4	4	0	65	8	26

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	40	30	23	4	2	70	6	47
2020	IS-04	44	31	19	6	0	75	6	16
2020	IS-05	58	17	25	0	0	75	0	12

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	9	32	38	15	6	40	21	47
2020	IS-04	13	38	44	6	0	50	6	16
2020	IS-05	0	17	58	8	17	17	25	12
2019	IS	17	28	39	13	2	46	15	46
2019	IS-03	27	27	36	9	0	55	9	11
2019	IS-04	14	29	50	7	0	43	7	14
2019	IS-05	18	36	18	18	9	55	27	11
2018	IS	8	21	40	21	10	29	31	48
2018	IS-04	0	10	55	25	10	10	35	20
2018	IS-05	17	42	17	25	0	58	25	12
2017	IS	6	19	42	20	13	25	33	52
2017	IS-03	9	27	27	27	9	36	36	11
2017	IS-04	8	23	46	15	8	31	23	26

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	19	21	36	15	9	23	40	47
2020	IS-04	13	6	50	25	6	31	19	16
2020	IS-05	17	42	33	0	8	8	58	12
2019	IS	9	22	38	22	9	31	31	45
2019	IS-03	0	9	55	9	27	36	9	11
2019	IS-04	7	29	36	21	7	29	36	14
2019	IS-05	18	9	18	55	0	55	27	11
2018	IS	10	33	33	15	8	23	44	48
2018	IS-04	5	40	50	0	5	5	45	20
2018	IS-05	0	33	25	33	8	42	33	12
2017	IS	13	22	42	15	7	23	35	52
2017	IS-03	18	9	36	18	18	36	27	11
2017	IS-04	12	19	50	15	4	19	31	26

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	45	51	2	0	0	2	98	0	47
2020	IS-04	44	50	6	0	0	0	94	0	16
2020	IS-05	67	33	0	0	0	0	100	0	12
2019	IS	15	43	15	17	7	2	60	24	46
2019	IS-03	18	36	9	18	18	0	55	36	11
2019	IS-04	7	50	29	14	0	0	57	14	14
2019	IS-05	18	45	9	27	0	0	64	27	11
2018	IS	13	35	15	23	10	4	50	35	48
2018	IS-04	0	40	10	30	15	5	42	47	20
2018	IS-05	17	25	42	17	0	0	42	17	12
2017	IS	10	37	25	12	14	4	48	26	52
2017	IS-03	18	64	0	0	18	0	82	18	11
2017	IS-04	0	31	31	19	12	8	33	33	26

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	26	15	13	7	65	20	46
2020	IS-04	40	27	13	20	0	67	20	15
2020	IS-05	50	0	17	25	8	50	33	12

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	40	28	9	15	4	2	2	71	20	47
2020	IS-04	50	31	0	13	6	0	0	81	19	16
2020	IS-05	42	8	17	25	0	0	8	55	27	12

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	55	30	9	4	2	87	4	47
2020	IS-04	75	25	0	0	0	100	0	16
2020	IS-05	50	33	8	0	8	91	0	12

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	28	43	15	4	9	2	72	13	47
2020	IS-04	25	50	25	0	0	0	75	0	16
2020	IS-05	42	17	17	8	17	0	58	25	12
2019	IS	11	46	20	15	4	4	59	20	46
2019	IS-03	9	36	27	9	9	9	50	20	11
2019	IS-04	0	64	21	14	0	0	64	14	14
2019	IS-05	18	36	18	18	9	0	55	27	11
2018	IS	10	31	13	23	21	2	43	45	48
2018	IS-04	5	20	20	30	25	0	25	55	20
2018	IS-05	8	50	0	25	17	0	58	42	12
2017	IS	8	35	21	14	21	2	43	36	52
2017	IS-03	18	45	9	9	18	0	64	27	11
2017	IS-04	8	31	23	8	27	4	40	36	26

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Total responses
2020	IS	49	45	4	2	96	47
2020	IS-04	31	63	6	0	94	16
2020	IS-05	83	17	0	0	100	12

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	50	41	4	2	2	93	2	46
2020	IS-04	31	56	6	6	0	88	6	16
2020	IS-05	83	17	0	0	0	100	0	12

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	38	38	19	2	2	78	2	47
2020	IS-04	19	31	44	6	0	50	6	16
2020	IS-05	75	25	0	0	0	100	0	12

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Total responses
2020	IS	68	28	2	2	98	47
2020	IS-04	63	38	0	0	100	16
2020	IS-05	92	8	0	0	100	12

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Most positive or least negative answers (%)	Total responses
2020	IS	83	15	2	98	47
2020	IS-04	81	19	0	100	16
2020	IS-05	100	0	0	100	12

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	60	36	2	2	96	2	47
2020	IS-04	50	50	0	0	100	0	16
2020	IS-05	83	17	0	0	100	0	12

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	57	32	2	4	2	2	91	7	47
2020	IS-04	69	25	0	6	0	0	94	6	16
2020	IS-05	67	33	0	0	0	0	100	0	12

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	64	21	6	4	2	2	87	7	47
2020	IS-04	63	25	13	0	0	0	88	0	16
2020	IS-05	75	17	0	8	0	0	92	8	12

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	0	80	0	10	10	0	0	80	20	10
2019	IS	10	50	0	20	10	0	10	67	33	10

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	100	0	10

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	10	50	20	10	10	0	0	60	20	10

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	2	98	47
2020	IS-04	6	94	16
2020	IS-05	0	100	12

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	9	91	47
2020	IS-04	19	81	16
2020	IS-05	0	100	12
2019	IS	20	80	46
2019	IS-03	18	82	11
2019	IS-04	21	79	14
2019	IS-05	9	91	11
2017	IS	10	90	52
2017	IS-03	0	100	11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	57	24	4	4	2	2	7	88	7	46
2020	IS-04	69	31	0	0	0	0	0	100	0	16
2020	IS-05	50	17	0	0	8	0	25	89	11	12

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	4	72	23	94	6	47
2020	IS-04	0	75	25	100	0	16
2020	IS-05	8	58	33	88	13	12

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	55	4	11	6	4	19	74	13	47
2020	IS-04	69	6	6	0	0	19	92	0	16
2020	IS-05	42	0	8	8	17	25	56	33	12
2019	IS	46	20	11	9	7	9	71	17	46
2019	IS-03	55	9	9	9	9	9	70	20	11
2019	IS-04	36	36	14	0	0	14	83	0	14
2019	IS-05	73	27	0	0	0	0	100	0	11
2018	IS	46	10	15	19	4	6	60	24	48
2018	IS-04	50	10	15	15	0	10	67	17	20
2018	IS-05	50	17	17	8	0	8	73	9	12

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for National Research Council Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - IS

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making