2020 Public Service Employee Survey Results for National Research Council Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 42 50 4 5 0 0 0 91 5 212
2020 AS-02 48 40 5 6 0 0 0 88 6 93
2020 AS-03 28 67 4 0 0 0 0 96 0 46
2020 AS-04 43 53 0 4 0 0 0 96 4 47

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 81 15 2 1 0 0 0 96 1 212
2020 AS-02 84 11 2 2 0 1 0 96 2 93
2020 AS-03 78 20 2 0 0 0 0 98 0 46
2020 AS-04 74 21 4 0 0 0 0 96 0 47
2017 AS 65 24 5 3 1 1 1 91 5 156
2017 AS-02 66 25 4 4 0 1 0 92 4 76
2017 AS-03 69 13 13 4 0 0 0 82 4 23
2017 AS-04 61 32 4 0 4 0 0 92 4 25
2017 AS-05 64 36 0 0 0 0 0 100 0 14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 44 38 7 10 0 0 0 82 11 212
2020 AS-02 48 34 6 11 0 0 0 83 11 93
2020 AS-03 46 41 7 7 0 0 0 87 7 46
2020 AS-04 43 34 11 13 0 0 0 77 13 47
2019 AS 54 33 5 8 0 0 0 87 8 167
2019 AS-02 45 44 5 5 0 0 0 89 5 73
2019 AS-03 64 25 4 7 0 0 0 89 7 28
2019 AS-04 59 22 5 15 0 0 0 80 15 41
2019 AS-05 75 17 8 0 0 0 0 92 0 12
2017 AS 53 28 7 6 6 0 0 81 12 156
2017 AS-02 46 30 9 9 5 0 0 76 14 76
2017 AS-03 74 13 9 0 4 0 0 87 4 23
2017 AS-04 52 32 4 4 8 0 0 84 12 25
2017 AS-05 50 28 7 14 0 0 0 79 14 14

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 47 36 8 7 1 0 0 84 8 210
2020 AS-02 45 36 8 9 2 0 1 81 11 92
2020 AS-03 52 30 13 4 0 0 0 83 4 46
2020 AS-04 41 46 4 7 2 0 0 87 9 46
2019 AS 31 51 6 9 4 0 0 81 13 166
2019 AS-02 26 49 8 10 7 0 0 75 16 73
2019 AS-03 39 50 4 7 0 0 0 89 7 28
2019 AS-04 33 55 5 8 0 0 0 88 8 40
2019 AS-05 42 33 8 17 0 0 0 75 17 12
2018 AS 29 47 8 13 3 0 0 76 16 131
2018 AS-02 21 61 7 9 2 0 0 82 11 56
2018 AS-03 36 28 8 20 8 0 0 64 28 25
2018 AS-04 32 32 14 18 4 0 0 64 21 28
2018 AS-05 25 50 8 17 0 0 0 75 17 12
2017 AS 31 37 10 16 7 0 0 68 23 156
2017 AS-02 29 38 9 18 6 0 0 67 24 76
2017 AS-03 61 22 4 4 9 0 0 83 13 23
2017 AS-04 24 28 12 20 17 0 0 51 37 25
2017 AS-05 28 57 0 14 0 0 0 86 14 14

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 58 28 7 5 1 0 0 87 6 212
2020 AS-02 56 30 5 8 1 0 0 86 9 93
2020 AS-03 57 35 9 0 0 0 0 91 0 46
2020 AS-04 55 26 11 9 0 0 0 81 9 47
2019 AS 55 34 7 4 1 0 0 89 4 164
2019 AS-02 45 41 8 4 1 0 0 86 6 71
2019 AS-03 75 18 7 0 0 0 0 93 0 28
2019 AS-04 60 33 5 3 0 0 0 93 3 40
2019 AS-05 75 17 0 8 0 0 0 92 8 12
2017 AS 55 32 6 3 1 0 1 89 5 155
2017 AS-02 44 43 8 4 1 0 0 87 5 75
2017 AS-03 70 26 4 0 0 0 0 96 0 23
2017 AS-04 52 20 12 4 4 0 9 78 9 25
2017 AS-05 86 14 0 0 0 0 0 100 0 14

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 54 29 10 6 1 0 0 82 8 211
2020 AS-02 57 27 12 2 2 0 0 84 4 93
2020 AS-03 50 30 7 13 0 0 0 80 13 46
2020 AS-04 52 26 13 7 2 0 0 78 9 46
2019 AS 53 26 8 9 4 0 0 78 13 167
2019 AS-02 49 26 5 14 7 0 0 74 20 74
2019 AS-03 68 21 11 0 0 0 0 89 0 28
2019 AS-04 63 20 8 5 5 0 0 83 10 40
2019 AS-05 50 42 8 0 0 0 0 92 0 12
2018 AS 47 32 10 7 3 1 1 80 10 131
2018 AS-02 45 38 7 5 4 0 0 84 9 55
2018 AS-03 52 16 20 4 4 4 0 71 8 25
2018 AS-04 52 24 7 10 3 0 3 79 14 29
2018 AS-05 33 50 8 8 0 0 0 83 8 12
2017 AS 45 31 12 6 5 1 0 76 12 155
2017 AS-02 39 33 12 9 5 1 0 73 15 75
2017 AS-03 65 30 4 0 0 0 0 96 0 23
2017 AS-04 39 24 16 8 9 4 0 67 17 25
2017 AS-05 50 28 14 0 7 0 0 79 7 14

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 49 35 8 5 2 0 0 84 8 212
2020 AS-02 49 39 6 4 1 0 0 88 5 93
2020 AS-03 48 30 13 7 2 0 0 78 9 46
2020 AS-04 53 30 6 4 6 0 0 83 11 47
2019 AS 44 38 11 6 1 0 0 82 7 167
2019 AS-02 41 43 11 4 1 0 0 84 5 74
2019 AS-03 57 29 7 7 0 0 0 86 7 28
2019 AS-04 46 32 12 10 0 0 0 78 10 41
2019 AS-05 45 45 0 9 0 0 0 91 9 11
2018 AS 38 46 8 5 2 0 0 84 8 132
2018 AS-02 38 38 11 9 5 0 0 75 14 56
2018 AS-03 44 40 8 8 0 0 0 84 8 25
2018 AS-04 41 59 0 0 0 0 0 100 0 29
2018 AS-05 8 75 17 0 0 0 0 83 0 12
2017 AS 32 46 10 6 6 0 0 78 12 155
2017 AS-02 27 51 13 3 7 0 0 78 9 75
2017 AS-03 48 35 9 4 4 0 0 83 9 23
2017 AS-04 43 28 13 12 4 0 0 71 16 25
2017 AS-05 21 64 0 7 7 0 0 86 14 14

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 40 34 12 11 3 0 0 74 14 212
2020 AS-02 37 38 16 6 3 0 0 74 10 93
2020 AS-03 39 37 7 15 2 0 0 76 17 46
2020 AS-04 45 21 13 17 2 0 2 67 20 47
2019 AS 38 35 13 11 4 0 0 72 15 168
2019 AS-02 28 39 15 14 4 0 0 68 18 74
2019 AS-03 54 29 4 11 4 0 0 82 14 28
2019 AS-04 39 32 15 10 5 0 0 71 15 41
2019 AS-05 67 25 8 0 0 0 0 92 0 12
2018 AS 30 29 18 17 6 1 0 59 23 132
2018 AS-02 27 38 16 14 5 0 0 64 20 56
2018 AS-03 28 20 12 28 12 0 0 48 40 25
2018 AS-04 41 17 24 7 7 3 0 61 14 29
2018 AS-05 25 33 8 33 0 0 0 58 33 12
2017 AS 28 39 10 14 10 0 0 67 23 155
2017 AS-02 24 43 10 13 11 0 0 67 24 75
2017 AS-03 35 26 17 17 4 0 0 61 22 23
2017 AS-04 35 36 12 12 4 0 0 72 16 25
2017 AS-05 43 29 7 14 7 0 0 72 21 14

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 43 39 10 6 2 0 0 82 8 209
2020 AS-02 51 34 10 4 1 0 0 85 5 91
2020 AS-03 35 50 7 4 4 0 0 85 9 46
2020 AS-04 36 38 15 6 4 0 0 74 11 47
2019 AS 36 39 11 12 2 0 0 76 14 168
2019 AS-02 35 39 12 12 1 0 0 74 14 74
2019 AS-03 50 32 11 7 0 0 0 82 7 28
2019 AS-04 37 41 2 15 5 0 0 78 20 41
2019 AS-05 33 42 25 0 0 0 0 75 0 12
2018 AS 27 44 11 10 8 0 0 71 18 132
2018 AS-02 27 50 9 7 7 0 0 77 14 56
2018 AS-03 28 28 12 12 20 0 0 56 32 25
2018 AS-04 34 41 7 14 3 0 0 76 17 29
2018 AS-05 17 42 25 8 8 0 0 58 17 12
2017 AS 27 51 10 11 2 0 0 77 13 155
2017 AS-02 27 53 12 7 1 0 0 80 8 75
2017 AS-03 39 39 9 9 4 0 0 78 13 23
2017 AS-04 35 41 4 20 0 0 0 76 20 25
2017 AS-05 14 50 15 14 7 0 0 64 21 14

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 52 38 7 1 1 0 0 91 2 208
2020 AS-02 52 40 6 0 1 1 0 93 1 90
2020 AS-03 50 39 9 2 0 0 0 89 2 46
2020 AS-04 51 38 6 2 2 0 0 89 4 47
2019 AS 51 35 9 4 1 0 1 86 5 168
2019 AS-02 42 42 11 1 3 0 1 85 4 74
2019 AS-03 61 29 11 0 0 0 0 89 0 28
2019 AS-04 61 27 2 10 0 0 0 88 10 41
2019 AS-05 50 33 17 0 0 0 0 83 0 12
2018 AS 49 38 8 2 2 0 0 88 4 130
2018 AS-02 45 38 11 4 4 0 0 82 7 56
2018 AS-03 44 48 8 0 0 0 0 92 0 25
2018 AS-04 71 21 4 4 0 0 0 93 4 28
2018 AS-05 36 55 9 0 0 0 0 91 0 11
2017 AS 39 45 9 5 2 0 0 84 7 155
2017 AS-02 37 44 13 5 1 0 0 81 7 75
2017 AS-03 56 31 9 4 0 0 0 87 4 23
2017 AS-04 43 41 0 12 4 0 0 84 16 25
2017 AS-05 21 72 7 0 0 0 0 93 0 14

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 45 34 10 7 2 0 0 80 10 211
2020 AS-02 45 34 11 6 2 1 0 80 9 93
2020 AS-03 43 33 13 9 2 0 0 76 11 46
2020 AS-04 47 30 11 6 4 0 2 78 11 47
2019 AS 42 30 16 10 2 0 0 73 11 168
2019 AS-02 34 34 23 8 1 0 0 68 9 74
2019 AS-03 61 29 7 4 0 0 0 89 4 28
2019 AS-04 44 29 5 20 2 0 0 73 22 41
2019 AS-05 58 25 17 0 0 0 0 83 0 12
2018 AS 36 34 16 11 3 1 0 70 14 131
2018 AS-02 36 32 20 9 4 0 0 68 13 56
2018 AS-03 36 28 8 16 8 4 0 67 25 25
2018 AS-04 41 34 14 10 0 0 0 76 10 29
2018 AS-05 27 45 9 18 0 0 0 73 18 11
2017 AS 28 42 12 13 5 0 0 70 19 155
2017 AS-02 28 42 15 12 4 0 0 70 16 75
2017 AS-03 39 43 5 4 9 0 0 82 13 23
2017 AS-04 32 36 8 16 9 0 0 68 24 25
2017 AS-05 21 57 0 21 0 0 0 79 21 14

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 60 33 4 3 0 0 0 93 3 211
2020 AS-02 62 35 2 1 0 0 0 97 1 92
2020 AS-03 54 35 9 2 0 0 0 89 2 46
2020 AS-04 62 28 2 9 0 0 0 89 9 47
2019 AS 56 34 8 1 1 0 0 90 2 167
2019 AS-02 55 38 5 0 1 0 0 93 1 73
2019 AS-03 71 25 4 0 0 0 0 96 0 28
2019 AS-04 54 34 10 2 0 0 0 88 2 41
2019 AS-05 58 25 17 0 0 0 0 83 0 12
2018 AS 58 32 9 1 0 0 0 90 1 129
2018 AS-02 58 27 13 2 0 0 0 85 2 55
2018 AS-03 58 38 4 0 0 0 0 96 0 24
2018 AS-04 66 34 0 0 0 0 0 100 0 29
2018 AS-05 36 36 27 0 0 0 0 73 0 11
2017 AS 61 31 6 2 1 0 0 91 3 156
2017 AS-02 58 33 8 1 0 0 0 90 1 76
2017 AS-03 65 26 4 4 0 0 0 91 4 23
2017 AS-04 64 28 4 5 0 0 0 91 5 25
2017 AS-05 64 28 7 0 0 0 0 93 0 14

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 44 32 13 8 3 0 0 76 11 212
2020 AS-02 43 32 12 10 3 0 0 75 13 93
2020 AS-03 37 41 17 4 0 0 0 78 4 46
2020 AS-04 49 26 11 13 2 0 0 74 15 47
2019 AS 39 41 10 8 1 0 0 80 10 166
2019 AS-02 33 45 10 10 3 0 0 78 12 73
2019 AS-03 52 33 15 0 0 0 0 85 0 27
2019 AS-04 41 39 5 15 0 0 0 80 15 41
2019 AS-05 50 33 17 0 0 0 0 83 0 12
2018 AS 32 39 18 8 3 0 0 71 12 130
2018 AS-02 29 41 23 4 4 0 0 70 7 56
2018 AS-03 33 29 21 17 0 0 0 63 17 24
2018 AS-04 38 28 14 14 7 0 0 66 21 29
2018 AS-05 27 55 9 9 0 0 0 82 9 11
2017 AS 31 44 10 12 3 1 0 76 14 156
2017 AS-02 26 45 16 9 3 1 0 72 12 76
2017 AS-03 39 48 0 9 4 0 0 87 13 23
2017 AS-04 44 35 8 8 5 0 0 80 12 25
2017 AS-05 29 50 7 14 0 0 0 79 14 14

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 48 28 12 8 4 0 0 77 11 211
2020 AS-02 41 30 20 7 2 0 0 72 9 92
2020 AS-03 52 28 11 4 4 0 0 80 9 46
2020 AS-04 51 26 4 13 4 2 0 78 17 47
2019 AS 44 34 13 7 2 0 0 78 9 167
2019 AS-02 36 37 15 10 3 0 0 73 12 73
2019 AS-03 64 25 11 0 0 0 0 89 0 28
2019 AS-04 44 39 10 2 5 0 0 83 7 41
2019 AS-05 58 25 8 8 0 0 0 83 8 12
2018 AS 44 33 12 8 2 0 0 78 10 129
2018 AS-02 35 40 13 11 2 0 0 75 13 55
2018 AS-03 48 28 12 4 8 0 0 76 12 25
2018 AS-04 61 18 14 7 0 0 0 79 7 28
2018 AS-05 18 55 18 9 0 0 0 73 9 11
2017 AS 42 35 10 8 4 1 1 77 12 156
2017 AS-02 37 34 15 8 5 1 0 72 13 76
2017 AS-03 52 39 0 4 4 0 0 91 9 23
2017 AS-04 52 28 8 8 5 0 0 80 12 25
2017 AS-05 36 50 7 7 0 0 0 86 7 14

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 47 35 9 7 1 0 0 83 9 209
2020 AS-02 51 32 10 5 2 0 0 83 8 92
2020 AS-03 48 39 9 4 0 0 0 87 4 46
2020 AS-04 38 38 11 9 2 0 2 77 11 45
2019 AS 40 36 12 10 2 0 0 76 12 164
2019 AS-02 34 44 12 7 3 0 0 78 10 73
2019 AS-03 59 33 7 0 0 0 0 93 0 27
2019 AS-04 37 29 12 20 2 0 0 66 22 41
2019 AS-05 60 0 20 20 0 0 0 60 20 10
2018 AS 33 36 14 11 6 0 0 69 17 129
2018 AS-02 23 45 16 13 4 0 0 68 16 56
2018 AS-03 36 28 16 8 12 0 0 64 20 25
2018 AS-04 52 26 7 4 11 0 0 78 15 27
2018 AS-05 18 27 27 27 0 0 0 45 27 11
2017 AS 36 37 11 12 4 0 0 73 16 156
2017 AS-02 35 40 9 13 3 0 0 75 16 76
2017 AS-03 52 22 4 13 9 0 0 74 22 23
2017 AS-04 40 28 16 9 8 0 0 68 16 25
2017 AS-05 22 50 21 7 0 0 0 72 7 14

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 54 32 9 5 0 0 0 85 6 212
2020 AS-02 57 31 5 6 0 0 0 88 6 93
2020 AS-03 59 24 17 0 0 0 0 83 0 46
2020 AS-04 49 36 6 6 2 0 0 85 9 47
2019 AS 49 37 10 3 1 0 0 86 4 168
2019 AS-02 42 47 9 0 1 0 0 89 1 74
2019 AS-03 64 25 7 4 0 0 0 89 4 28
2019 AS-04 51 29 12 5 2 0 0 80 7 41
2019 AS-05 58 25 17 0 0 0 0 83 0 12
2018 AS 45 37 14 5 0 0 0 82 5 131
2018 AS-02 45 38 9 9 0 0 0 82 9 56
2018 AS-03 44 36 20 0 0 0 0 80 0 25
2018 AS-04 52 41 7 0 0 0 0 93 0 29
2018 AS-05 27 27 45 0 0 0 0 55 0 11
2017 AS 47 35 9 8 1 0 0 82 10 156
2017 AS-02 44 39 10 5 1 0 0 83 7 76
2017 AS-03 56 22 13 9 0 0 0 78 9 23
2017 AS-04 52 28 0 16 5 0 0 80 20 25
2017 AS-05 50 36 7 7 0 0 0 86 7 14

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 33 31 24 7 4 0 0 65 11 210
2020 AS-02 35 25 27 5 8 0 0 60 13 92
2020 AS-03 36 36 20 9 0 0 0 71 9 45
2020 AS-04 36 32 23 4 2 0 2 70 7 47
2019 AS 31 36 20 9 4 0 0 67 13 167
2019 AS-02 32 39 18 8 3 0 0 72 11 74
2019 AS-03 36 39 14 11 0 0 0 75 11 28
2019 AS-04 35 23 28 10 5 0 0 58 15 40
2019 AS-05 17 50 25 0 8 0 0 67 8 12
2018 AS 36 30 19 7 8 0 0 67 14 132
2018 AS-02 41 25 16 11 7 0 0 66 18 56
2018 AS-03 48 36 8 4 4 0 0 84 8 25
2018 AS-04 28 34 24 0 14 0 0 62 14 29
2018 AS-05 17 17 50 17 0 0 0 33 17 12
2017 AS 26 46 18 6 4 0 0 72 10 156
2017 AS-02 24 47 17 8 4 0 0 71 12 76
2017 AS-03 30 52 4 9 4 0 0 83 13 23
2017 AS-04 32 28 24 8 8 0 0 60 16 25
2017 AS-05 28 43 28 0 0 0 0 72 0 14

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 4 28 36 23 8 0 1 31 32 210
2020 AS-02 4 22 42 22 8 0 2 30 27 92
2020 AS-03 4 33 30 20 13 0 0 33 37 46
2020 AS-04 2 33 30 26 7 2 0 33 36 46
2019 AS 8 25 37 20 8 0 1 29 34 168
2019 AS-02 4 32 32 16 14 0 1 30 37 74
2019 AS-03 11 11 50 25 4 0 0 29 21 28
2019 AS-04 12 24 37 20 5 0 2 25 38 41
2019 AS-05 0 17 33 42 8 0 0 50 17 12
2018 AS 11 35 36 11 6 1 0 17 47 131
2018 AS-02 16 33 35 7 7 2 0 15 50 55
2018 AS-03 8 40 20 24 8 0 0 32 48 25
2018 AS-04 3 38 41 14 3 0 0 17 41 29
2018 AS-05 17 25 50 0 8 0 0 8 42 12
2017 AS 16 25 36 10 9 1 3 20 42 156
2017 AS-02 21 26 30 10 11 0 1 22 48 76
2017 AS-03 13 18 39 9 13 0 9 24 33 23
2017 AS-04 12 29 35 16 4 4 0 21 43 25
2017 AS-05 14 21 50 0 7 0 7 8 38 14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 1 9 24 34 25 3 3 63 11 208
2020 AS-02 0 8 27 35 20 4 5 61 9 91
2020 AS-03 0 11 26 33 26 2 2 61 11 46
2020 AS-04 2 9 20 36 29 4 0 67 12 45
2019 AS 5 13 31 23 23 2 2 48 19 167
2019 AS-02 3 16 32 25 22 1 1 48 20 73
2019 AS-03 4 7 36 21 32 0 0 54 11 28
2019 AS-04 7 15 29 20 20 5 5 43 24 41
2019 AS-05 0 0 33 33 33 0 0 67 0 12
2018 AS 12 26 29 18 12 1 3 31 40 129
2018 AS-02 7 31 22 22 11 2 5 35 41 55
2018 AS-03 20 12 36 16 16 0 0 32 32 25
2018 AS-04 11 26 37 15 11 0 0 26 37 27
2018 AS-05 25 33 17 17 8 0 0 25 58 12
2017 AS 12 21 26 22 13 3 5 38 35 156
2017 AS-02 10 18 30 22 10 4 5 35 32 76
2017 AS-03 9 26 9 26 13 4 13 47 42 23
2017 AS-04 20 24 20 16 20 0 0 35 45 25
2017 AS-05 0 14 28 43 7 0 7 54 15 14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 9 21 33 23 11 1 2 35 31 211
2020 AS-02 5 17 38 26 9 2 3 36 24 93
2020 AS-03 11 20 35 15 17 0 2 33 31 46
2020 AS-04 13 26 26 24 11 0 0 35 39 46
2019 AS 14 19 35 19 10 1 2 30 34 168
2019 AS-02 8 20 38 22 11 0 1 33 29 74
2019 AS-03 18 11 29 21 18 0 4 41 30 28
2019 AS-04 17 20 39 17 2 2 2 21 38 41
2019 AS-05 8 25 33 8 25 0 0 33 33 12
2018 AS 13 24 35 15 11 1 2 27 38 130
2018 AS-02 11 25 36 15 11 2 0 26 37 55
2018 AS-03 20 12 32 16 16 0 4 33 33 25
2018 AS-04 4 32 29 25 11 0 0 36 36 28
2018 AS-05 17 17 50 8 8 0 0 17 33 12
2017 AS 15 29 29 12 9 2 3 22 47 156
2017 AS-02 17 30 31 14 7 0 1 21 48 76
2017 AS-03 9 17 26 9 22 4 13 37 32 23
2017 AS-04 8 33 28 12 12 8 0 26 44 25
2017 AS-05 7 21 50 14 0 0 7 15 31 14

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 2 10 36 34 17 0 1 52 12 210
2020 AS-02 3 7 36 35 16 1 2 53 10 92
2020 AS-03 0 7 39 37 17 0 0 54 7 46
2020 AS-04 2 15 28 37 17 0 0 54 17 46
2019 AS 7 10 34 32 17 0 1 49 16 168
2019 AS-02 5 7 46 26 15 0 1 41 12 74
2019 AS-03 4 4 25 32 36 0 0 68 7 28
2019 AS-04 15 10 27 37 10 0 2 48 25 41
2019 AS-05 0 17 25 33 25 0 0 58 17 12
2018 AS 5 14 34 31 12 2 2 45 20 130
2018 AS-02 2 17 37 33 7 2 2 42 19 54
2018 AS-03 12 4 28 28 20 4 4 52 17 25
2018 AS-04 3 14 34 28 21 0 0 48 17 29
2018 AS-05 8 25 25 33 8 0 0 42 33 12
2017 AS 7 15 35 27 13 1 3 41 23 156
2017 AS-02 8 20 41 22 10 0 0 32 27 76
2017 AS-03 0 9 22 35 17 0 17 63 11 23
2017 AS-04 8 12 28 32 12 8 0 48 22 25
2017 AS-05 7 14 22 36 14 0 7 54 23 14

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 7 18 32 23 18 0 2 42 25 210
2020 AS-02 8 12 38 18 18 0 5 39 21 92
2020 AS-03 4 26 28 24 17 0 0 41 30 46
2020 AS-04 4 20 20 37 20 0 0 57 24 46
2019 AS 13 20 32 20 13 2 1 33 34 168
2019 AS-02 5 28 32 19 12 1 1 32 35 74
2019 AS-03 7 18 36 14 21 4 0 37 26 28
2019 AS-04 20 15 22 29 7 5 2 39 37 41
2019 AS-05 17 0 50 8 25 0 0 33 17 12
2018 AS 17 28 27 16 9 1 2 26 46 130
2018 AS-02 15 33 25 18 7 0 2 26 48 55
2018 AS-03 20 20 28 12 16 4 0 29 42 25
2018 AS-04 21 18 36 14 11 0 0 25 39 28
2018 AS-05 8 42 25 17 8 0 0 25 50 12
2017 AS 19 28 21 14 11 1 6 27 50 156
2017 AS-02 18 29 25 10 12 2 4 23 50 76
2017 AS-03 17 22 13 9 17 4 17 33 50 23
2017 AS-04 24 24 24 17 12 0 0 28 48 25
2017 AS-05 7 29 21 21 7 0 14 33 42 14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 1 9 20 32 32 3 2 68 11 210
2020 AS-02 1 7 24 28 34 3 3 66 8 92
2020 AS-03 0 11 22 35 30 2 0 67 11 46
2020 AS-04 2 7 9 37 35 7 4 80 10 46
2019 AS 7 11 29 21 25 4 3 50 20 164
2019 AS-02 8 13 26 21 25 6 1 49 22 72
2019 AS-03 4 7 39 14 32 0 4 48 11 28
2019 AS-04 10 12 22 20 29 5 2 53 24 41
2019 AS-05 0 10 40 40 10 0 0 50 10 10
2018 AS 13 15 28 22 15 4 3 40 31 130
2018 AS-02 15 13 28 20 15 4 6 39 31 54
2018 AS-03 4 20 28 24 16 8 0 43 26 25
2018 AS-04 17 14 28 24 17 0 0 41 31 29
2018 AS-05 17 17 33 25 8 0 0 33 33 12
2017 AS 5 15 23 27 20 2 8 52 22 156
2017 AS-02 7 19 24 23 21 1 7 47 27 76
2017 AS-03 0 26 9 17 17 9 22 50 38 23
2017 AS-04 8 0 29 43 20 0 0 63 8 25
2017 AS-05 0 15 21 36 14 0 14 58 17 14

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 7 23 32 26 10 0 1 37 31 209
2020 AS-02 7 20 34 29 7 1 3 37 28 91
2020 AS-03 4 30 35 17 13 0 0 30 35 46
2020 AS-04 11 28 26 26 9 0 0 35 39 46
2019 AS 12 22 35 16 14 0 2 30 35 168
2019 AS-02 8 26 39 18 8 0 1 26 34 74
2019 AS-03 14 25 14 11 32 0 4 44 41 28
2019 AS-04 15 17 37 15 15 0 2 30 33 41
2019 AS-05 17 8 33 25 17 0 0 42 25 12
2018 AS 11 19 46 15 5 2 2 21 31 131
2018 AS-02 7 24 53 5 5 2 4 12 33 55
2018 AS-03 12 16 32 28 8 0 4 38 29 25
2018 AS-04 10 10 41 31 3 3 0 36 21 29
2018 AS-05 8 17 58 8 0 8 0 9 27 12
2017 AS 13 26 33 13 8 1 5 23 41 156
2017 AS-02 17 25 36 10 9 0 3 20 43 76
2017 AS-03 9 13 30 9 17 0 22 33 28 23
2017 AS-04 4 40 24 24 5 4 0 30 46 25
2017 AS-05 7 7 50 28 0 0 7 31 15 14

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 5 23 39 21 11 0 0 32 28 208
2020 AS-02 4 17 44 24 9 0 1 34 21 90
2020 AS-03 2 29 36 18 16 0 0 33 31 45
2020 AS-04 4 30 36 15 15 0 0 30 34 47
2019 AS 10 24 30 23 12 0 1 35 34 168
2019 AS-02 8 23 42 18 8 0 1 26 32 74
2019 AS-03 4 18 25 25 29 0 0 54 21 28
2019 AS-04 10 27 29 22 10 0 2 33 38 41
2019 AS-05 17 33 0 42 8 0 0 50 50 12
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 32 24 23 9 3 6 3 62 13 211
2020 AS-02 29 28 26 10 0 4 2 62 10 92
2020 AS-03 43 9 24 11 4 7 2 57 17 46
2020 AS-04 28 30 15 4 9 11 4 68 15 47
2019 AS 35 24 17 11 6 3 4 63 18 168
2019 AS-02 26 28 20 11 8 3 4 58 20 74
2019 AS-03 39 29 18 7 4 0 4 70 11 28
2019 AS-04 49 15 12 7 7 7 2 70 16 41
2019 AS-05 50 25 8 17 0 0 0 75 17 12
2018 AS 28 24 17 14 11 2 3 55 26 132
2018 AS-02 21 34 20 11 11 4 0 57 22 56
2018 AS-03 24 20 20 12 20 4 0 46 33 25
2018 AS-04 38 10 14 21 7 0 10 54 31 29
2018 AS-05 25 42 8 17 0 0 8 73 18 12
2017 AS 27 24 15 11 14 5 3 56 28 156
2017 AS-02 19 30 20 9 14 3 5 53 26 76
2017 AS-03 56 13 4 4 9 9 4 80 15 23
2017 AS-04 24 16 13 24 12 12 0 45 41 25
2017 AS-05 43 29 0 14 14 0 0 72 28 14

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 54 26 12 4 4 0 0 80 8 211
2020 AS-02 49 34 12 2 3 0 0 83 5 92
2020 AS-03 65 15 15 2 2 0 0 80 4 46
2020 AS-04 53 23 11 6 6 0 0 77 13 47
2019 AS 51 22 13 8 6 0 0 73 14 168
2019 AS-02 43 27 12 9 8 0 0 70 18 74
2019 AS-03 71 14 14 0 0 0 0 86 0 28
2019 AS-04 54 15 12 10 10 0 0 68 20 41
2019 AS-05 58 33 8 0 0 0 0 92 0 12
2018 AS 42 25 7 18 7 1 0 68 25 130
2018 AS-02 38 30 2 23 5 2 0 69 29 56
2018 AS-03 38 21 21 8 13 0 0 58 21 24
2018 AS-04 52 14 7 21 7 0 0 66 28 29
2018 AS-05 50 33 8 8 0 0 0 83 8 12
2017 AS 41 30 10 8 12 0 0 71 20 156
2017 AS-02 35 35 12 9 9 0 0 70 18 76
2017 AS-03 65 13 13 4 4 0 0 78 9 23
2017 AS-04 44 16 0 16 24 0 0 60 40 25
2017 AS-05 50 36 7 7 0 0 0 86 7 14

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 63 26 8 3 0 0 0 89 3 209
2020 AS-02 63 29 7 2 0 0 0 91 2 91
2020 AS-03 59 28 11 2 0 0 0 87 2 46
2020 AS-04 68 26 2 2 2 0 0 94 4 47
2019 AS 51 30 10 7 3 0 0 80 10 168
2019 AS-02 43 34 12 7 4 0 0 77 11 74
2019 AS-03 64 32 4 0 0 0 0 96 0 28
2019 AS-04 51 24 10 10 5 0 0 76 15 41
2019 AS-05 75 8 17 0 0 0 0 83 0 12
2018 AS 49 35 2 8 5 0 0 84 14 132
2018 AS-02 45 41 4 7 4 0 0 86 11 56
2018 AS-03 52 28 4 8 8 0 0 80 16 25
2018 AS-04 52 28 0 14 7 0 0 79 21 29
2018 AS-05 50 42 0 0 8 0 0 92 8 12
2017 AS 48 30 7 9 6 0 0 78 15 156
2017 AS-02 45 35 8 8 5 0 0 79 13 76
2017 AS-03 65 17 4 9 4 0 0 83 13 23
2017 AS-04 48 24 0 12 16 0 0 72 28 25
2017 AS-05 50 28 14 7 0 0 0 79 7 14

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 52 30 13 4 0 1 0 83 4 209
2020 AS-02 53 30 14 2 0 1 0 84 2 93
2020 AS-03 50 35 11 4 0 0 0 85 4 46
2020 AS-04 48 30 14 5 2 2 0 79 7 44
2019 AS 50 34 8 5 2 0 0 84 8 167
2019 AS-02 43 41 7 7 3 0 0 84 9 74
2019 AS-03 64 25 11 0 0 0 0 89 0 28
2019 AS-04 55 25 8 8 5 0 0 80 13 40
2019 AS-05 58 33 8 0 0 0 0 92 0 12
2018 AS 44 35 12 5 3 0 1 80 8 131
2018 AS-02 45 33 16 2 2 0 2 80 4 55
2018 AS-03 40 32 16 8 4 0 0 72 12 25
2018 AS-04 52 31 3 10 3 0 0 83 14 29
2018 AS-05 17 75 0 0 8 0 0 92 8 12

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 22 11 3 1 6 3 83 5 210
2020 AS-02 48 25 12 7 1 8 0 79 8 92
2020 AS-03 50 22 9 2 0 7 11 87 3 46
2020 AS-04 61 22 9 0 2 7 0 88 2 46
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 55 21 13 6 1 0 2 79 8 210
2020 AS-02 44 25 18 10 0 0 3 72 10 91
2020 AS-03 63 15 17 2 0 2 0 80 2 46
2020 AS-04 66 21 2 2 6 0 2 89 9 47
2019 AS 56 24 10 4 2 2 2 84 6 168
2019 AS-02 49 22 12 8 3 3 4 75 12 74
2019 AS-03 64 25 4 4 0 4 0 93 4 28
2019 AS-04 66 27 2 0 2 0 2 95 3 41
2019 AS-05 58 42 0 0 0 0 0 100 0 12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 55 25 9 10 1 0 0 80 11 211
2020 AS-02 53 27 11 9 0 0 0 80 9 92
2020 AS-03 52 22 7 17 2 0 0 74 20 46
2020 AS-04 60 19 15 4 2 0 0 79 6 47
2019 AS 55 17 14 6 4 3 1 75 10 168
2019 AS-02 47 16 19 5 8 4 0 66 14 74
2019 AS-03 71 4 14 0 4 4 4 81 4 28
2019 AS-04 63 20 5 10 0 2 0 85 10 41
2019 AS-05 58 42 0 0 0 0 0 100 0 12
2018 AS 41 34 8 10 6 0 2 76 16 131
2018 AS-02 43 32 11 9 4 0 2 76 13 56
2018 AS-03 40 24 4 16 16 0 0 64 32 25
2018 AS-04 57 25 4 7 4 0 4 85 11 28
2018 AS-05 8 67 8 8 8 0 0 75 17 12
2017 AS 35 37 13 7 6 0 1 73 14 156
2017 AS-02 32 36 15 9 8 0 1 68 17 76
2017 AS-03 48 30 17 0 4 0 0 78 4 23
2017 AS-04 44 35 12 5 4 0 0 80 9 25
2017 AS-05 36 43 7 14 0 0 0 79 14 14

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 58 20 10 6 2 2 2 81 8 210
2020 AS-02 54 19 14 7 2 2 2 76 9 91
2020 AS-03 65 20 7 7 0 0 2 87 7 46
2020 AS-04 55 21 13 0 4 4 2 82 5 47

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 55 28 9 6 1 0 0 84 7 210
2020 AS-02 55 31 10 2 0 1 1 88 2 91
2020 AS-03 54 28 4 11 2 0 0 83 13 46
2020 AS-04 51 26 15 6 2 0 0 77 9 47
2019 AS 49 27 10 9 4 2 0 77 13 168
2019 AS-02 45 28 9 9 4 4 0 76 14 74
2019 AS-03 46 32 11 4 4 4 0 81 7 28
2019 AS-04 56 22 5 12 5 0 0 78 17 41
2019 AS-05 67 33 0 0 0 0 0 100 0 12
2018 AS 42 32 10 11 4 0 2 75 15 130
2018 AS-02 40 31 16 9 2 0 2 72 11 55
2018 AS-03 40 36 0 12 12 0 0 76 24 25
2018 AS-04 57 18 7 14 0 0 4 78 15 28
2018 AS-05 25 42 8 17 8 0 0 67 25 12
2017 AS 42 28 14 8 7 1 0 71 15 155
2017 AS-02 35 33 16 5 8 3 0 70 13 76
2017 AS-03 59 23 9 9 0 0 0 82 9 22
2017 AS-04 47 20 8 12 13 0 0 67 25 25
2017 AS-05 43 28 21 7 0 0 0 71 7 14

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 45 55 212
2020 AS-02 52 48 93
2020 AS-03 48 52 46
2020 AS-04 36 64 47

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 64 14 7 0 0 2 13 91 1 211
2020 AS-02 70 15 4 1 0 1 9 94 1 92
2020 AS-03 57 11 11 0 0 4 17 86 0 46
2020 AS-04 60 15 6 0 2 2 15 90 3 47

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 64 21 8 5 2 0 0 85 7 212
2020 AS-02 67 22 8 2 2 0 0 88 4 93
2020 AS-03 57 24 11 9 0 0 0 80 9 46
2020 AS-04 66 13 11 6 2 0 2 80 9 47
2019 AS 62 14 11 8 3 2 0 78 11 167
2019 AS-02 61 12 14 5 5 3 0 75 11 74
2019 AS-03 68 14 4 7 4 4 0 85 11 28
2019 AS-04 68 8 10 15 0 0 0 75 15 40
2019 AS-05 75 25 0 0 0 0 0 100 0 12
2018 AS 47 27 8 11 5 0 1 75 16 131
2018 AS-02 43 36 7 7 5 0 2 80 13 56
2018 AS-03 44 20 8 20 8 0 0 64 28 25
2018 AS-04 64 11 7 14 4 0 0 75 18 28
2018 AS-05 25 42 17 8 8 0 0 67 17 12
2017 AS 47 26 12 6 7 1 1 74 14 156
2017 AS-02 42 25 13 9 8 1 1 69 17 76
2017 AS-03 52 39 4 0 4 0 0 91 4 23
2017 AS-04 56 20 12 4 9 0 0 76 12 25
2017 AS-05 43 36 14 7 0 0 0 79 7 14
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 52 30 10 3 2 4 0 85 5 209
2020 AS-02 48 33 10 2 3 3 0 84 6 91
2020 AS-03 50 30 11 4 0 4 0 84 5 46
2020 AS-04 50 33 7 4 2 4 0 86 7 46
2019 AS 42 31 18 2 2 4 0 76 4 168
2019 AS-02 36 36 22 3 3 0 0 73 5 74
2019 AS-03 39 29 21 0 0 11 0 76 0 28
2019 AS-04 49 24 15 2 2 7 0 79 5 41
2019 AS-05 67 33 0 0 0 0 0 100 0 12
2018 AS 38 29 15 6 5 7 0 73 12 130
2018 AS-02 31 36 18 7 2 5 0 71 10 55
2018 AS-03 40 24 8 4 12 12 0 73 18 25
2018 AS-04 45 24 14 3 3 10 0 77 8 29
2018 AS-05 55 27 9 0 9 0 0 82 9 11
2017 AS 31 33 15 9 5 7 0 69 15 156
2017 AS-02 34 33 12 5 5 11 0 75 12 76
2017 AS-03 39 26 13 9 4 9 0 71 14 23
2017 AS-04 24 32 12 17 12 4 0 57 30 25
2017 AS-05 36 36 21 7 0 0 0 72 7 14

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 48 33 9 6 1 2 0 83 7 211
2020 AS-02 44 33 13 5 1 3 0 80 7 93
2020 AS-03 43 43 7 7 0 0 0 87 7 46
2020 AS-04 54 24 11 7 2 2 0 80 9 46
2019 AS 39 35 14 8 1 2 0 76 10 167
2019 AS-02 33 38 18 10 1 0 0 71 11 73
2019 AS-03 46 32 11 11 0 0 0 79 11 28
2019 AS-04 44 34 10 5 2 5 0 82 8 41
2019 AS-05 58 42 0 0 0 0 0 100 0 12
2018 AS 31 37 16 11 5 1 0 68 16 131
2018 AS-02 22 42 16 16 4 0 0 64 20 55
2018 AS-03 44 24 16 8 8 0 0 68 16 25
2018 AS-04 28 38 21 7 3 3 0 68 11 29
2018 AS-05 42 50 0 0 8 0 0 92 8 12
2017 AS 27 37 16 12 6 3 0 66 18 156
2017 AS-02 26 39 20 4 7 4 0 68 11 76
2017 AS-03 39 22 17 17 4 0 0 61 22 23
2017 AS-04 24 28 12 24 9 4 0 53 34 25
2017 AS-05 36 43 7 14 0 0 0 79 14 14

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 34 38 14 8 3 3 0 75 11 211
2020 AS-02 30 40 13 9 3 4 0 74 13 92
2020 AS-03 20 50 22 9 0 0 0 70 9 46
2020 AS-04 43 26 17 6 4 4 0 71 11 47
2019 AS 24 35 22 13 5 2 0 59 18 168
2019 AS-02 20 35 27 12 4 1 0 56 16 74
2019 AS-03 25 39 14 14 7 0 0 64 21 28
2019 AS-04 27 37 15 12 7 2 0 65 20 41
2019 AS-05 50 25 25 0 0 0 0 75 0 12
2018 AS 15 38 20 14 10 2 0 55 24 130
2018 AS-02 11 38 20 18 11 2 0 50 30 55
2018 AS-03 24 32 24 8 8 4 0 58 17 25
2018 AS-04 21 34 17 14 10 3 0 57 25 29
2018 AS-05 9 64 18 0 9 0 0 73 9 11
2017 AS 16 41 19 11 9 4 0 59 21 156
2017 AS-02 18 41 19 7 9 7 0 63 17 76
2017 AS-03 13 39 22 17 9 0 0 52 26 23
2017 AS-04 16 32 12 24 12 4 0 50 38 25
2017 AS-05 22 50 14 7 7 0 0 72 14 14

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 33 36 13 11 5 1 0 70 16 211
2020 AS-02 28 45 15 7 3 2 0 74 10 92
2020 AS-03 26 33 15 22 4 0 0 59 26 46
2020 AS-04 38 28 11 17 6 0 0 66 23 47
2019 AS 19 38 20 19 4 0 0 57 23 167
2019 AS-02 19 35 16 27 3 0 0 54 30 74
2019 AS-03 18 39 21 21 0 0 0 57 21 28
2019 AS-04 15 50 18 10 8 0 0 65 18 40
2019 AS-05 50 17 25 0 8 0 0 67 8 12
2018 AS 14 27 17 25 16 2 0 41 41 130
2018 AS-02 9 35 24 16 15 2 0 44 31 55
2018 AS-03 20 20 12 24 24 0 0 40 48 25
2018 AS-04 18 11 18 29 21 4 0 30 52 28
2018 AS-05 25 33 8 25 8 0 0 58 33 12
2017 AS 13 33 16 21 17 1 0 46 37 156
2017 AS-02 16 34 18 20 12 1 0 50 32 76
2017 AS-03 9 26 22 30 13 0 0 35 43 23
2017 AS-04 12 32 8 12 36 0 0 44 48 25
2017 AS-05 21 50 15 14 0 0 0 71 14 14

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 50 24 14 6 1 3 1 78 8 210
2020 AS-02 54 21 11 3 3 5 2 81 7 92
2020 AS-03 50 26 9 9 0 4 2 81 9 46
2020 AS-04 38 32 26 4 0 0 0 70 4 47
2019 AS 54 23 11 5 2 3 2 81 8 168
2019 AS-02 49 22 12 5 4 3 5 76 10 74
2019 AS-03 64 18 11 0 0 7 0 88 0 28
2019 AS-04 61 22 10 7 0 0 0 83 7 41
2019 AS-05 58 33 0 8 0 0 0 92 8 12
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 42 42 11 3 1 0 0 84 4 212
2020 AS-02 41 46 10 2 1 0 0 87 3 93
2020 AS-03 41 41 11 4 2 0 0 83 7 46
2020 AS-04 45 34 17 2 2 0 0 79 4 47
2019 AS 39 42 15 2 2 0 0 80 4 168
2019 AS-02 39 42 16 1 1 0 0 81 3 74
2019 AS-03 32 54 11 4 0 0 0 86 4 28
2019 AS-04 46 32 15 5 2 0 0 78 7 41
2019 AS-05 42 42 8 0 8 0 0 83 8 12
2018 AS 31 39 16 11 3 0 0 70 14 130
2018 AS-02 27 45 15 11 2 0 0 73 13 55
2018 AS-03 38 25 17 13 8 0 0 63 21 24
2018 AS-04 34 34 14 14 3 0 0 69 17 29
2018 AS-05 42 42 17 0 0 0 0 83 0 12
2017 AS 24 45 15 10 5 1 0 70 14 154
2017 AS-02 26 48 12 9 3 1 0 75 12 75
2017 AS-03 13 57 13 17 0 0 0 70 17 23
2017 AS-04 24 44 12 9 12 0 0 68 20 25
2017 AS-05 46 23 23 8 0 0 0 69 8 13

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 26 40 15 14 3 2 0 67 18 209
2020 AS-02 26 39 16 12 4 2 0 67 17 92
2020 AS-03 20 47 11 20 2 0 0 67 22 45
2020 AS-04 28 36 17 11 2 6 0 68 14 47
2019 AS 21 35 18 21 5 0 0 56 27 165
2019 AS-02 16 37 21 22 4 0 0 53 26 73
2019 AS-03 21 39 14 21 4 0 0 61 25 28
2019 AS-04 28 31 15 18 8 0 0 59 26 39
2019 AS-05 33 33 17 17 0 0 0 67 17 12

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 39 36 12 5 2 4 1 79 8 211
2020 AS-02 37 36 14 4 1 4 3 79 6 92
2020 AS-03 33 50 9 4 0 4 0 86 5 46
2020 AS-04 40 30 17 6 2 4 0 73 9 47
2019 AS 36 38 15 5 4 2 1 76 9 168
2019 AS-02 28 43 11 8 5 1 3 75 14 74
2019 AS-03 36 43 21 0 0 0 0 79 0 28
2019 AS-04 41 39 10 2 2 5 0 85 5 41
2019 AS-05 67 8 25 0 0 0 0 75 0 12
2018 AS 28 37 12 11 5 2 4 70 17 131
2018 AS-02 21 41 14 11 5 4 4 67 17 56
2018 AS-03 36 36 8 12 8 0 0 72 20 25
2018 AS-04 38 34 17 3 0 3 3 78 4 29
2018 AS-05 25 42 8 17 8 0 0 67 25 12
2017 AS 33 31 14 13 4 4 1 67 18 155
2017 AS-02 30 33 15 14 4 3 1 65 19 76
2017 AS-03 48 26 9 0 9 9 0 81 10 23
2017 AS-04 35 28 8 17 5 4 4 68 23 25
2017 AS-05 31 39 15 8 0 8 0 75 8 13

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 43 36 14 4 1 2 0 81 5 211
2020 AS-02 40 42 13 2 0 2 0 84 2 92
2020 AS-03 46 30 15 4 2 2 0 78 7 46
2020 AS-04 40 32 19 4 2 2 0 74 7 47
2019 AS 39 34 20 5 2 1 0 73 7 167
2019 AS-02 32 38 21 7 1 1 0 71 8 73
2019 AS-03 43 39 14 4 0 0 0 82 4 28
2019 AS-04 49 29 15 5 2 0 0 78 7 41
2019 AS-05 58 17 17 0 8 0 0 75 8 12
2018 AS 30 28 25 10 5 2 0 59 15 131
2018 AS-02 25 29 27 11 4 5 0 57 15 56
2018 AS-03 36 24 24 4 12 0 0 60 16 25
2018 AS-04 45 21 21 14 0 0 0 66 14 29
2018 AS-05 17 33 33 8 8 0 0 50 17 12

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 28 23 19 12 7 10 0 57 21 211
2020 AS-02 23 30 20 11 7 10 0 59 19 92
2020 AS-03 30 17 17 15 9 9 2 54 27 46
2020 AS-04 30 13 28 9 6 15 0 50 18 47
2019 AS 23 17 25 19 8 7 1 43 30 168
2019 AS-02 15 16 27 16 12 12 1 36 33 74
2019 AS-03 21 25 32 11 7 4 0 48 19 28
2019 AS-04 34 17 22 20 5 2 0 53 25 41
2019 AS-05 42 17 17 25 0 0 0 58 25 12
2018 AS 21 21 15 15 17 10 2 48 36 131
2018 AS-02 16 20 18 16 18 9 4 41 39 56
2018 AS-03 28 12 8 24 20 8 0 43 48 25
2018 AS-04 34 21 7 3 14 21 0 70 22 29
2018 AS-05 8 50 17 17 8 0 0 58 25 12
2017 AS 15 18 22 12 17 13 3 40 34 155
2017 AS-02 9 20 25 16 18 12 0 33 38 76
2017 AS-03 30 17 9 4 9 26 4 69 19 23
2017 AS-04 28 12 21 12 16 4 8 45 32 25
2017 AS-05 8 23 15 15 15 23 0 40 40 13

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 33 35 17 10 2 2 0 70 13 211
2020 AS-02 37 30 20 9 2 2 0 69 11 92
2020 AS-03 28 41 20 7 2 0 2 71 9 46
2020 AS-04 23 40 11 17 4 4 0 67 22 47
2019 AS 33 37 14 11 6 0 0 70 17 168
2019 AS-02 24 38 23 9 5 0 0 62 15 74
2019 AS-03 43 43 4 4 7 0 0 86 11 28
2019 AS-04 37 37 5 15 7 0 0 73 22 41
2019 AS-05 58 25 0 17 0 0 0 83 17 12
2018 AS 20 29 18 21 11 2 0 50 32 130
2018 AS-02 13 33 15 24 15 2 0 46 39 55
2018 AS-03 33 21 21 13 8 4 0 57 22 24
2018 AS-04 28 17 24 21 10 0 0 45 31 29
2018 AS-05 17 50 8 17 8 0 0 67 25 12
2017 AS 20 42 13 11 10 3 1 65 21 156
2017 AS-02 17 41 16 9 10 6 1 62 21 76
2017 AS-03 35 48 4 4 9 0 0 83 13 23
2017 AS-04 20 40 16 8 16 0 0 60 24 25
2017 AS-05 28 50 0 7 7 7 0 85 15 14

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 18 26 20 18 13 1 4 46 33 211
2020 AS-02 14 32 17 17 17 0 2 47 36 92
2020 AS-03 20 20 33 11 9 2 7 43 21 46
2020 AS-04 21 19 21 15 15 4 4 44 33 47
2019 AS 19 28 14 18 16 3 2 49 36 167
2019 AS-02 9 27 19 20 19 3 3 39 41 74
2019 AS-03 30 33 11 11 11 4 0 65 23 27
2019 AS-04 22 32 2 20 20 5 0 56 41 41
2019 AS-05 58 25 0 17 0 0 0 83 17 12
2018 AS 14 27 12 26 20 0 2 42 46 132
2018 AS-02 13 25 14 18 29 0 2 38 47 56
2018 AS-03 8 40 8 24 16 0 4 50 42 25
2018 AS-04 21 21 14 45 0 0 0 41 45 29
2018 AS-05 17 25 8 25 25 0 0 42 50 12
2017 AS 15 24 19 13 24 3 3 41 39 155
2017 AS-02 12 24 20 13 25 3 3 38 40 75
2017 AS-03 22 31 13 4 22 0 9 57 29 23
2017 AS-04 24 12 20 21 24 0 0 35 45 25
2017 AS-05 21 14 21 7 21 14 0 42 34 14

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 55 25 12 3 2 0 3 82 5 212
2020 AS-02 56 26 10 3 2 0 3 84 6 93
2020 AS-03 59 22 9 7 0 0 4 84 7 46
2020 AS-04 51 26 15 2 2 0 4 80 4 47
2019 AS 59 23 10 2 1 1 4 86 3 167
2019 AS-02 55 27 12 1 1 0 3 85 3 74
2019 AS-03 82 14 4 0 0 0 0 96 0 28
2019 AS-04 55 28 10 0 0 3 5 89 0 40
2019 AS-05 58 17 17 0 0 0 8 82 0 12

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 58 21 12 4 1 1 2 82 5 208
2020 AS-02 55 22 12 4 2 2 2 80 7 91
2020 AS-03 63 26 7 2 0 0 2 91 2 46
2020 AS-04 61 13 15 4 2 0 4 77 7 46
2019 AS 52 24 13 5 2 1 3 79 7 168
2019 AS-02 46 27 12 7 4 1 3 76 11 74
2019 AS-03 57 21 21 0 0 0 0 79 0 28
2019 AS-04 59 20 12 2 2 0 5 82 5 41
2019 AS-05 67 25 0 8 0 0 0 92 8 12

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 84 8 2 1 0 2 2 97 2 210
2020 AS-02 85 9 3 0 0 2 1 97 0 92
2020 AS-03 80 9 2 0 2 2 4 95 2 46
2020 AS-04 87 4 0 2 0 2 4 98 2 46
2019 AS 78 5 4 2 2 1 7 91 5 166
2019 AS-02 74 6 7 3 4 1 6 85 7 72
2019 AS-03 89 4 4 4 0 0 0 93 4 28
2019 AS-04 78 5 2 0 2 2 10 94 3 41
2019 AS-05 83 8 0 0 0 0 8 100 0 12

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 78 10 4 0 1 2 4 94 2 211
2020 AS-02 82 8 7 0 0 2 2 93 0 92
2020 AS-03 74 13 2 0 2 2 7 95 2 46
2020 AS-04 81 6 2 2 2 2 4 93 5 47
2019 AS 79 4 2 2 3 1 9 92 5 165
2019 AS-02 76 4 3 4 3 1 8 89 8 72
2019 AS-03 89 7 0 0 4 0 0 96 4 28
2019 AS-04 73 2 2 0 5 2 15 91 6 41
2019 AS-05 91 0 0 0 0 0 9 100 0 11

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 37 33 16 9 1 3 1 73 10 211
2020 AS-02 30 34 17 12 1 4 1 68 14 92
2020 AS-03 37 35 20 4 0 2 2 75 5 46
2020 AS-04 40 32 11 11 2 4 0 76 13 47
2019 AS 27 45 17 7 2 2 0 72 10 166
2019 AS-02 15 47 22 11 1 3 0 64 13 72
2019 AS-03 25 61 7 0 4 4 0 89 4 28
2019 AS-04 41 37 12 7 2 0 0 78 10 41
2019 AS-05 42 33 17 8 0 0 0 75 8 12
2018 AS 18 47 24 6 4 1 1 66 10 131
2018 AS-02 15 51 22 7 4 2 0 67 11 55
2018 AS-03 20 48 16 8 8 0 0 68 16 25
2018 AS-04 28 41 24 7 0 0 0 69 7 29
2018 AS-05 8 50 33 0 8 0 0 58 8 12
2017 AS 22 38 23 7 5 5 0 63 13 156
2017 AS-02 13 42 28 7 4 7 0 59 11 76
2017 AS-03 39 39 13 0 9 0 0 78 9 23
2017 AS-04 39 24 21 9 4 4 0 66 13 25
2017 AS-05 21 43 28 0 0 7 0 69 0 14

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 54 32 8 4 1 0 0 86 5 212
2020 AS-02 51 32 10 6 0 1 0 84 7 93
2020 AS-03 50 35 11 2 2 0 0 85 4 46
2020 AS-04 64 23 6 4 2 0 0 87 6 47
2019 AS 42 44 7 2 3 1 0 87 5 168
2019 AS-02 32 54 7 3 4 0 0 86 7 74
2019 AS-03 57 39 4 0 0 0 0 96 0 28
2019 AS-04 56 27 5 2 5 5 0 87 8 41
2019 AS-05 42 58 0 0 0 0 0 100 0 12
2018 AS 41 37 12 5 2 2 0 80 8 129
2018 AS-02 38 38 9 7 4 4 0 79 11 55
2018 AS-03 42 42 13 0 4 0 0 83 4 24
2018 AS-04 59 24 10 7 0 0 0 83 7 29
2018 AS-05 17 58 17 8 0 0 0 75 8 12
2017 AS 42 37 12 4 3 1 0 81 7 156
2017 AS-02 37 39 15 5 1 3 0 78 7 76
2017 AS-03 57 35 4 0 4 0 0 91 4 23
2017 AS-04 47 33 12 0 8 0 0 80 8 25
2017 AS-05 43 36 14 7 0 0 0 79 7 14

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 54 25 16 1 2 2 0 81 3 211
2020 AS-02 51 30 12 2 0 3 1 85 2 92
2020 AS-03 50 17 26 0 7 0 0 67 7 46
2020 AS-04 60 21 15 0 2 2 0 83 2 47
2019 AS 46 35 14 2 1 2 0 82 3 167
2019 AS-02 36 45 14 3 1 1 0 82 4 73
2019 AS-03 64 29 7 0 0 0 0 93 0 28
2019 AS-04 51 27 15 2 0 5 0 82 3 41
2019 AS-05 58 25 8 8 0 0 0 83 8 12
2018 AS 36 39 15 5 4 2 0 76 9 128
2018 AS-02 38 40 11 7 4 0 0 78 11 55
2018 AS-03 38 29 25 4 4 0 0 67 8 24
2018 AS-04 34 45 14 0 3 3 0 82 4 29
2018 AS-05 33 33 17 8 0 8 0 73 9 12
2017 AS 44 28 15 4 4 4 0 76 9 155
2017 AS-02 45 24 17 5 3 5 0 74 8 75
2017 AS-03 57 26 9 4 4 0 0 83 9 23
2017 AS-04 44 35 12 0 8 0 0 80 8 25
2017 AS-05 36 29 14 7 7 7 0 69 15 14

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 42 24 19 4 1 7 2 73 6 210
2020 AS-02 40 26 19 4 1 7 3 73 6 91
2020 AS-03 39 24 22 2 2 11 0 71 5 46
2020 AS-04 47 26 19 2 2 4 0 76 4 47

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 49 27 13 6 1 2 1 79 8 207
2020 AS-02 37 38 13 9 0 2 1 77 9 90
2020 AS-03 57 20 9 9 0 2 2 81 10 44
2020 AS-04 53 23 17 0 4 2 0 78 4 47

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 67 24 6 3 0 0 0 90 4 209
2020 AS-02 62 30 7 1 0 0 0 92 1 92
2020 AS-03 67 22 4 7 0 0 0 89 7 45
2020 AS-04 72 15 6 4 2 0 0 87 6 47
2019 AS 58 32 7 2 1 0 0 90 3 168
2019 AS-02 50 41 8 0 1 0 0 91 1 74
2019 AS-03 86 4 11 0 0 0 0 89 0 28
2019 AS-04 56 32 2 10 0 0 0 88 10 41
2019 AS-05 67 33 0 0 0 0 0 100 0 12
2018 AS 56 28 9 4 2 0 0 84 6 128
2018 AS-02 54 31 11 2 2 0 0 85 4 54
2018 AS-03 54 25 8 4 8 0 0 79 13 24
2018 AS-04 66 21 7 7 0 0 0 86 7 29
2018 AS-05 58 33 0 8 0 0 0 92 8 12
2017 AS 49 35 9 3 4 0 0 84 7 156
2017 AS-02 49 37 10 1 3 0 0 86 4 76
2017 AS-03 61 31 0 0 9 0 0 91 9 23
2017 AS-04 44 28 12 8 9 0 0 72 16 25
2017 AS-05 50 43 7 0 0 0 0 93 0 14

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 60 26 8 4 2 0 0 86 6 210
2020 AS-02 61 24 11 3 1 0 0 85 4 92
2020 AS-03 60 24 13 2 0 0 0 84 2 45
2020 AS-04 53 34 2 4 4 2 0 89 9 47
2019 AS 49 28 15 5 2 1 0 78 7 166
2019 AS-02 46 30 19 4 1 0 0 76 5 74
2019 AS-03 63 22 7 7 0 0 0 85 7 27
2019 AS-04 50 23 18 5 3 3 0 74 8 40
2019 AS-05 58 42 0 0 0 0 0 100 0 12
2018 AS 40 31 23 3 3 0 0 71 6 128
2018 AS-02 40 31 24 4 2 0 0 71 5 55
2018 AS-03 33 33 17 4 13 0 0 67 17 24
2018 AS-04 52 21 28 0 0 0 0 72 0 29
2018 AS-05 33 50 8 8 0 0 0 83 8 12
2017 AS 36 34 18 5 6 1 0 71 11 156
2017 AS-02 36 36 20 4 4 1 0 72 8 76
2017 AS-03 57 17 17 4 4 0 0 74 9 23
2017 AS-04 24 44 12 12 9 0 0 68 20 25
2017 AS-05 57 21 7 7 7 0 0 79 14 14

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 55 29 10 4 2 0 0 84 6 209
2020 AS-02 55 27 14 2 1 0 0 83 3 92
2020 AS-03 53 33 9 4 0 0 0 87 4 45
2020 AS-04 51 30 4 9 4 2 0 83 13 47
2019 AS 46 32 17 3 2 0 0 78 5 168
2019 AS-02 41 34 24 0 1 0 0 74 1 74
2019 AS-03 57 29 11 4 0 0 0 86 4 28
2019 AS-04 49 27 15 10 0 0 0 76 10 41
2019 AS-05 67 33 0 0 0 0 0 100 0 12
2018 AS 37 34 20 6 3 0 0 71 9 127
2018 AS-02 40 30 23 6 2 0 0 70 8 53
2018 AS-03 29 33 25 0 13 0 0 63 13 24
2018 AS-04 48 24 17 10 0 0 0 72 10 29
2018 AS-05 25 67 0 8 0 0 0 92 8 12
2017 AS 38 36 18 4 5 0 0 74 8 156
2017 AS-02 40 39 16 1 4 0 0 79 5 76
2017 AS-03 52 22 17 4 4 0 0 74 9 23
2017 AS-04 28 32 28 4 9 0 0 60 12 25
2017 AS-05 50 28 7 7 7 0 0 79 14 14

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 51 26 14 3 4 2 0 79 7 210
2020 AS-02 49 27 16 4 1 2 0 78 6 92
2020 AS-03 53 36 9 0 2 0 0 89 2 45
2020 AS-04 45 23 17 4 6 4 0 71 11 47
2019 AS 44 30 12 10 3 2 0 75 13 167
2019 AS-02 40 30 11 12 4 3 0 72 17 73
2019 AS-03 57 25 7 4 4 4 0 85 7 28
2019 AS-04 41 29 17 12 0 0 0 71 12 41
2019 AS-05 67 25 8 0 0 0 0 92 0 12
2018 AS 31 28 19 11 6 5 0 62 18 129
2018 AS-02 36 22 24 9 5 4 0 60 15 55
2018 AS-03 29 29 17 8 8 8 0 64 18 24
2018 AS-04 34 21 17 14 3 10 0 62 19 29
2018 AS-05 8 67 8 17 0 0 0 75 17 12
2017 AS 38 22 17 10 8 4 0 63 19 156
2017 AS-02 42 23 18 9 4 4 0 67 14 76
2017 AS-03 44 26 13 13 0 4 0 73 14 23
2017 AS-04 32 24 12 8 20 4 0 58 29 25
2017 AS-05 43 14 22 14 0 7 0 61 15 14
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 AS 19 45 36 212
2020 AS-02 16 52 32 93
2020 AS-03 17 41 41 46
2020 AS-04 23 32 45 47
2019 AS 18 46 36 168
2019 AS-02 23 43 34 74
2019 AS-03 7 43 50 28
2019 AS-04 17 51 32 41
2019 AS-05 8 58 33 12
2018 AS 24 45 31 131
2018 AS-02 20 50 30 56
2018 AS-03 24 52 24 25
2018 AS-04 24 38 38 29
2018 AS-05 27 36 36 11
2017 AS 23 44 33 156
2017 AS-02 26 41 33 76
2017 AS-03 9 56 35 23
2017 AS-04 20 43 36 25
2017 AS-05 14 50 36 14

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 AS 20 38 33 3 0 8 40
2020 AS-02 27 33 27 0 0 13 15
2020 AS-04 27 27 36 9 0 0 11
2019 AS 13 27 47 3 3 7 30
2019 AS-02 12 24 41 6 6 12 17
2018 AS 6 42 45 3 0 3 31
2018 AS-02 0 64 36 0 0 0 11
2017 AS 25 34 33 0 3 5 36
2017 AS-02 25 36 30 0 0 10 20
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 7 93 210
2020 AS-02 7 93 91
2020 AS-04 13 87 47
2020 AS-05 0 100 19
2019 AS 15 85 167
2019 AS-02 19 81 74
2019 AS-04 18 83 40
2019 AS-05 0 100 12
2018 AS 21 79 131
2018 AS-02 22 78 55
2018 AS-03 32 68 25
2018 AS-04 21 79 29
2018 AS-05 0 100 12

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 33 67 15
2019 AS 44 56 25
2019 AS-02 43 57 14
2018 AS 59 41 27
2018 AS-02 58 42 12

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 60 40 15
2019 AS 52 48 25
2019 AS-02 64 36 14
2018 AS 59 41 27

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 15

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 15
2019 AS 0 100 25
2019 AS-02 0 100 14
2018 AS 0 100 27
2018 AS-02 0 100 12

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 15

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 15
2018 AS 0 100 27
2018 AS-02 0 100 12

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 32 68 25
2019 AS-02 36 64 14
2018 AS 48 52 27
2018 AS-02 50 50 12

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 47 53 15
2019 AS 44 56 25
2019 AS-02 43 57 14
2018 AS 33 67 27
2018 AS-02 50 50 12

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 53 47 15
2019 AS 64 36 25
2019 AS-02 64 36 14
2018 AS 41 59 27
2018 AS-02 42 58 12

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 33 67 15
2019 AS 52 48 25
2019 AS-02 50 50 14
2018 AS 30 70 27

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 33 67 15
2019 AS 44 56 25
2019 AS-02 36 64 14
2018 AS 44 56 27
2018 AS-02 58 42 12

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 60 40 15
2019 AS 52 48 25
2018 AS 48 52 27
2018 AS-02 58 42 12

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 28 72 25
2018 AS 30 70 27

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 15
2019 AS 0 100 25
2019 AS-02 0 100 14
2018 AS 0 100 27
2018 AS-02 0 100 12

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 15
2019 AS 0 100 25
2019 AS-02 0 100 14

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 15
2019 AS 0 100 25
2019 AS-02 0 100 14

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 53 47 15
2019 AS 56 44 25
2018 AS 44 56 27
2018 AS-02 58 42 12

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 33 67 27
2018 AS-02 50 50 12

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 33 67 15

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 67 33 15
2019 AS 64 36 25
2019 AS-02 57 43 14
2018 AS 74 26 27

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 40 60 15
2019 AS 40 60 25
2019 AS-02 36 64 14
2018 AS 22 78 27

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 24 76 25
2019 AS-02 36 64 14
2018 AS 30 70 27

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 24 76 25
2019 AS-02 43 57 14
2018 AS 30 70 27
2018 AS-02 42 58 12

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 27
2018 AS-02 0 100 12

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 15

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 15

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 33 67 15

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 33 67 15
2018 AS 19 81 26

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 15

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 15

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 15

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 47 53 15
2018 AS 42 58 26
2018 AS-02 50 50 12

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 62 38 26

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 15
2018 AS 0 100 26
2018 AS-02 0 100 12

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 40 60 15
2018 AS 62 38 26

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 15

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 27 8 17 8 1 31 8 57 14 210
2020 AS-02 23 9 23 8 1 31 5 50 14 91
2020 AS-03 20 7 15 11 0 35 13 50 21 46
2020 AS-04 30 11 11 6 2 34 6 68 14 47
2019 AS 19 13 21 10 3 26 8 49 20 167
2019 AS-02 12 14 20 15 5 26 8 39 31 74
2019 AS-03 21 14 25 4 0 29 7 56 6 28
2019 AS-04 33 8 15 8 3 28 8 62 15 40
2019 AS-05 25 17 33 8 0 8 8 50 10 12
2018 AS 21 18 20 4 8 23 8 55 16 131
2018 AS-02 16 29 20 2 5 21 7 63 10 56
2018 AS-03 20 8 24 8 12 20 8 39 28 25
2018 AS-04 31 10 7 0 10 31 10 71 18 29
2018 AS-05 25 8 33 17 0 8 8 40 20 12
2017 AS 15 16 22 6 7 25 8 47 20 156
2017 AS-02 8 21 24 8 8 23 9 42 23 76
2017 AS-03 22 4 17 0 9 44 4 50 17 23
2017 AS-04 20 13 16 8 9 24 12 50 25 25
2017 AS-05 28 14 22 7 7 21 0 54 18 14

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 43 27 17 3 1 9 0 77 5 211
2020 AS-02 40 27 17 4 0 11 0 76 5 92
2020 AS-03 48 28 15 4 2 2 0 78 7 46
2020 AS-04 40 30 15 2 2 11 0 79 5 47
2019 AS 40 23 22 2 5 8 0 69 8 167
2019 AS-02 30 27 19 4 8 12 0 65 14 74
2019 AS-03 57 14 21 4 0 4 0 74 4 28
2019 AS-04 53 15 23 0 3 8 0 73 3 40
2019 AS-05 33 42 25 0 0 0 0 75 0 12
2018 AS 33 23 18 8 8 10 1 62 17 131
2018 AS-02 32 30 16 7 5 7 2 69 14 56
2018 AS-03 28 16 20 12 16 8 0 48 30 25
2018 AS-04 45 14 14 7 3 17 0 71 13 29
2018 AS-05 25 17 33 8 8 8 0 45 18 12
2017 AS 26 24 20 8 6 14 2 59 17 155
2017 AS-02 20 31 17 10 4 17 1 62 18 76
2017 AS-03 41 14 18 5 9 14 0 63 16 22
2017 AS-04 32 17 20 8 12 8 4 55 23 25
2017 AS-05 21 22 21 14 7 14 0 50 25 14
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 2 98 212
2020 AS-05 0 100 19
2019 AS 4 96 168
2019 AS-02 7 93 74
2019 AS-03 0 100 28
2019 AS-05 0 100 12
2018 AS 8 92 132
2018 AS-02 9 91 56
2018 AS-05 0 100 12

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 11

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 11

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 11

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 11

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 11

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 11

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 11

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 11

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 11

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 11

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 45 55 11

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 10

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 10

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 10

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 10

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 10

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 10

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 50 50 10

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 10

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 10

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 25 10 24 2 0 33 6 57 4 211
2020 AS-02 22 10 30 2 0 30 5 49 3 92
2020 AS-03 20 9 20 2 0 39 11 57 4 46
2020 AS-04 28 11 17 4 0 36 4 64 7 47
2019 AS 20 13 23 3 1 29 10 55 7 166
2019 AS-02 12 18 27 1 3 32 7 49 7 73
2019 AS-03 29 11 29 0 0 25 7 58 0 28
2019 AS-04 28 8 18 3 0 30 15 64 5 40
2019 AS-05 42 8 17 8 0 17 8 67 11 12
2018 AS 20 12 25 2 5 26 10 50 11 131
2018 AS-02 13 21 27 4 4 21 11 50 11 56
2018 AS-03 20 4 28 0 8 32 8 40 13 25
2018 AS-04 34 7 10 3 7 28 10 67 17 29
2018 AS-05 25 0 42 0 0 25 8 38 0 12
2017 AS 17 14 21 3 3 35 7 53 10 155
2017 AS-02 13 16 27 3 4 31 7 47 11 75
2017 AS-03 17 0 17 0 0 61 4 50 0 23
2017 AS-04 20 13 12 0 9 35 12 61 16 25
2017 AS-05 28 0 22 7 0 36 7 50 12 14

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 42 28 17 2 0 11 0 78 2 212
2020 AS-02 38 29 19 2 0 12 0 76 2 93
2020 AS-03 50 22 17 4 0 7 0 77 5 46
2020 AS-04 40 34 13 0 0 13 0 85 0 47
2019 AS 43 23 20 2 2 9 1 73 5 167
2019 AS-02 31 28 23 0 3 14 1 70 3 74
2019 AS-03 61 11 18 4 0 4 4 77 4 28
2019 AS-04 58 15 18 3 0 8 0 78 3 40
2019 AS-05 50 33 0 0 8 8 0 91 9 12
2018 AS 32 22 22 5 5 13 1 63 12 130
2018 AS-02 27 30 20 9 2 11 2 65 12 56
2018 AS-03 33 25 21 4 8 8 0 64 14 24
2018 AS-04 45 10 17 3 7 17 0 67 13 29
2018 AS-05 25 17 33 0 8 17 0 50 10 12
2017 AS 28 21 20 3 4 22 2 64 9 154
2017 AS-02 23 24 21 5 4 20 3 61 12 75
2017 AS-03 41 5 23 0 0 32 0 67 0 22
2017 AS-04 24 21 16 0 12 28 0 61 17 25
2017 AS-05 28 22 14 7 0 21 7 70 10 14
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 40 24 15 9 10 0 2 66 19 209
2020 AS-02 42 17 13 11 13 0 3 61 25 90
2020 AS-03 28 35 13 11 11 0 2 64 22 46
2020 AS-04 43 26 21 2 4 2 2 71 7 47

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 55 20 15 6 3 0 0 75 9 208
2020 AS-02 58 19 13 8 1 0 1 78 9 90
2020 AS-03 58 24 18 0 0 0 0 82 0 45
2020 AS-04 45 21 19 9 6 0 0 66 15 47
2019 AS 49 20 17 9 5 0 0 69 14 167
2019 AS-02 51 20 14 9 5 0 0 72 15 74
2019 AS-03 56 15 15 15 0 0 0 70 15 27
2019 AS-04 39 29 22 5 5 0 0 68 10 41
2019 AS-05 58 8 17 0 17 0 0 67 17 12
2018 AS 37 28 16 9 8 0 2 66 18 132
2018 AS-02 45 23 18 7 7 0 0 68 14 56
2018 AS-03 36 28 12 12 12 0 0 64 24 25
2018 AS-04 28 34 24 7 3 0 3 64 11 29
2018 AS-05 33 25 8 8 25 0 0 58 33 12
2017 AS 40 28 11 11 8 0 2 69 20 156
2017 AS-02 35 31 7 16 9 0 3 67 26 76
2017 AS-03 39 17 26 4 13 0 0 56 17 23
2017 AS-04 36 36 16 8 4 0 0 72 12 25
2017 AS-05 64 7 7 14 7 0 0 72 21 14

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 18 28 26 17 9 0 1 47 27 211
2020 AS-02 15 29 28 14 12 0 1 45 26 92
2020 AS-03 26 20 33 15 7 0 0 46 22 46
2020 AS-04 23 32 17 19 6 0 2 57 26 47
2019 AS 23 27 23 18 9 1 0 50 27 168
2019 AS-02 20 23 32 18 7 0 0 43 24 74
2019 AS-03 29 32 21 14 4 0 0 61 18 28
2019 AS-04 22 29 12 24 10 2 0 53 35 41
2019 AS-05 33 25 17 17 8 0 0 58 25 12
2018 AS 11 36 27 14 11 1 1 48 25 132
2018 AS-02 11 41 21 14 13 0 0 52 27 56
2018 AS-03 16 40 28 8 4 4 0 58 13 25
2018 AS-04 7 45 21 10 17 0 0 52 28 29
2018 AS-05 17 8 42 25 8 0 0 25 33 12
2017 AS 16 27 24 19 13 1 1 44 32 156
2017 AS-02 13 19 29 20 18 1 0 32 39 76
2017 AS-03 22 31 26 13 4 0 4 55 18 23
2017 AS-04 20 37 16 20 8 0 0 57 28 25
2017 AS-05 21 36 22 14 7 0 0 57 21 14

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 33 35 20 7 4 0 2 69 11 209
2020 AS-02 30 37 18 7 5 0 3 69 13 91
2020 AS-03 36 40 16 9 0 0 0 76 9 45
2020 AS-04 36 32 21 6 2 0 2 70 9 47
2019 AS 32 36 21 5 6 0 0 68 11 168
2019 AS-02 28 34 30 5 3 0 0 62 8 74
2019 AS-03 43 43 11 0 4 0 0 86 4 28
2019 AS-04 32 34 12 10 12 0 0 66 22 41
2019 AS-05 42 25 25 8 0 0 0 67 8 12
2018 AS 23 37 21 11 5 1 2 61 17 131
2018 AS-02 18 38 25 13 5 0 2 56 18 56
2018 AS-03 42 25 4 17 4 4 4 73 23 24
2018 AS-04 28 45 21 0 7 0 0 72 7 29
2018 AS-05 17 17 50 17 0 0 0 33 17 12
2017 AS 21 34 22 11 10 0 3 56 22 156
2017 AS-02 14 28 33 11 12 0 3 43 23 76
2017 AS-03 35 31 9 9 9 0 9 71 19 23
2017 AS-04 24 41 8 20 8 0 0 65 28 25
2017 AS-05 28 36 21 7 7 0 0 64 15 14

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 32 27 20 12 9 0 1 59 21 207
2020 AS-02 35 26 13 17 8 0 1 61 25 89
2020 AS-03 30 33 22 11 4 0 0 63 15 46
2020 AS-04 35 24 22 7 11 0 2 60 18 46
2019 AS 21 25 24 15 14 1 0 47 29 166
2019 AS-02 22 25 26 16 10 1 0 47 26 73
2019 AS-03 25 25 32 11 7 0 0 50 18 28
2019 AS-04 18 25 20 20 18 0 0 43 38 40
2019 AS-05 25 33 17 0 25 0 0 58 25 12
2018 AS 18 30 20 17 15 1 1 48 32 131
2018 AS-02 20 32 18 18 13 0 0 52 30 56
2018 AS-03 25 42 21 4 8 0 0 67 13 24
2018 AS-04 14 28 24 14 21 0 0 41 34 29
2018 AS-05 8 25 8 42 17 0 0 33 58 12
2017 AS 17 23 23 18 16 0 3 41 35 156
2017 AS-02 16 18 19 22 21 0 4 36 45 76
2017 AS-03 26 13 39 9 9 0 4 41 18 23
2017 AS-04 16 35 21 4 24 0 0 51 28 25
2017 AS-05 21 29 21 21 7 0 0 50 28 14

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 40 31 13 6 8 0 2 72 14 208
2020 AS-02 40 30 13 4 8 0 5 73 13 91
2020 AS-03 41 27 20 7 5 0 0 68 11 44
2020 AS-04 47 28 9 9 9 0 0 74 17 47
2019 AS 54 21 13 5 3 0 5 79 8 168
2019 AS-02 54 24 14 3 1 0 4 82 4 74
2019 AS-03 61 11 14 4 4 0 7 77 8 28
2019 AS-04 44 22 15 10 5 0 5 69 15 41
2019 AS-05 67 25 0 8 0 0 0 92 8 12
2018 AS 48 22 16 5 4 0 5 74 10 131
2018 AS-02 50 20 14 7 4 0 5 74 11 56
2018 AS-03 56 20 12 0 8 0 4 79 8 25
2018 AS-04 50 18 21 4 4 0 4 70 7 28
2018 AS-05 42 33 17 8 0 0 0 75 8 12
2017 AS 43 21 15 7 4 1 10 71 12 155
2017 AS-02 36 16 19 7 5 1 17 63 14 76
2017 AS-03 59 14 9 5 5 0 9 80 10 22
2017 AS-04 52 20 16 5 4 0 4 75 9 25
2017 AS-05 50 28 14 7 0 0 0 79 7 14

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 31 31 15 12 11 0 0 62 23 211
2020 AS-02 29 32 18 10 11 0 0 61 21 92
2020 AS-03 28 35 13 11 13 0 0 63 24 46
2020 AS-04 32 30 13 15 11 0 0 62 26 47
2019 AS 40 28 17 8 7 0 1 68 14 167
2019 AS-02 30 34 20 9 7 0 0 64 16 74
2019 AS-03 50 32 14 4 0 0 0 82 4 28
2019 AS-04 45 25 15 8 8 0 0 70 15 40
2019 AS-05 58 17 0 8 8 0 8 82 18 12
2018 AS 30 32 23 8 8 0 1 62 15 132
2018 AS-02 23 34 25 9 9 0 0 57 18 56
2018 AS-03 44 16 20 12 8 0 0 60 20 25
2018 AS-04 41 41 7 3 7 0 0 83 10 29
2018 AS-05 17 33 42 8 0 0 0 50 8 12
2017 AS 37 26 18 11 8 0 0 63 19 153
2017 AS-02 35 20 21 12 11 0 0 56 23 74
2017 AS-03 50 36 5 5 5 0 0 86 9 22
2017 AS-04 39 28 4 16 12 0 0 68 28 25
2017 AS-05 21 36 36 7 0 0 0 57 7 14

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 39 20 17 8 7 0 9 64 17 210
2020 AS-02 30 21 22 9 9 0 10 57 19 92
2020 AS-03 43 24 11 9 9 0 4 70 18 46
2020 AS-04 41 22 13 9 4 0 11 71 15 46

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 42 30 17 7 1 1 1 74 8 210
2020 AS-02 43 29 21 3 0 1 3 75 3 91
2020 AS-03 33 43 11 13 0 0 0 76 13 46
2020 AS-04 49 28 11 9 2 2 0 78 11 47
2019 AS 34 29 29 7 1 0 0 63 8 168
2019 AS-02 28 35 30 5 1 0 0 64 7 74
2019 AS-03 39 32 18 7 4 0 0 71 11 28
2019 AS-04 41 20 29 10 0 0 0 61 10 41
2019 AS-05 33 25 42 0 0 0 0 58 0 12
2018 AS 22 39 26 8 4 0 2 62 12 132
2018 AS-02 25 41 23 5 4 0 2 67 9 56
2018 AS-03 24 28 28 16 4 0 0 52 20 25
2018 AS-04 28 48 7 14 3 0 0 76 17 29
2018 AS-05 8 33 50 0 8 0 0 42 8 12
2017 AS 26 34 24 11 4 1 1 61 15 153
2017 AS-02 26 32 26 11 4 0 1 59 15 74
2017 AS-03 32 45 18 0 5 0 0 77 5 22
2017 AS-04 32 28 20 16 0 4 0 62 17 25
2017 AS-05 21 36 36 7 0 0 0 57 7 14

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 30 40 20 8 2 0 0 70 10 210
2020 AS-02 31 40 21 7 1 0 1 71 8 91
2020 AS-03 28 37 24 9 2 0 0 65 11 46
2020 AS-04 26 53 13 6 2 0 0 79 9 47
2019 AS 20 37 32 8 4 0 0 57 11 168
2019 AS-02 16 43 34 5 1 0 0 59 7 74
2019 AS-03 25 36 29 7 4 0 0 61 11 28
2019 AS-04 29 29 27 10 5 0 0 59 15 41
2019 AS-05 17 42 25 8 8 0 0 58 17 12
2018 AS 12 40 22 16 8 0 2 53 25 132
2018 AS-02 9 41 18 23 7 0 2 51 31 56
2018 AS-03 20 32 24 8 16 0 0 52 24 25
2018 AS-04 17 48 14 17 3 0 0 66 21 29
2018 AS-05 8 42 33 0 17 0 0 50 17 12
2017 AS 15 32 29 16 8 0 0 47 24 152
2017 AS-02 10 31 29 20 9 0 0 41 30 73
2017 AS-03 32 32 23 9 5 0 0 64 14 22
2017 AS-04 12 40 28 12 8 0 0 52 20 25
2017 AS-05 21 28 29 14 7 0 0 50 21 14

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 40 29 18 9 2 0 1 71 12 210
2020 AS-02 45 30 14 7 2 0 2 76 9 91
2020 AS-03 33 39 17 9 2 0 0 72 11 46
2020 AS-04 38 28 19 13 2 0 0 66 15 47
2019 AS 32 35 17 11 6 0 0 67 17 168
2019 AS-02 31 39 15 8 7 0 0 70 15 74
2019 AS-03 25 50 11 14 0 0 0 75 14 28
2019 AS-04 39 22 20 15 5 0 0 61 20 41
2019 AS-05 33 25 25 8 8 0 0 58 17 12
2018 AS 19 35 18 16 11 0 2 55 27 132
2018 AS-02 16 43 18 14 7 0 2 60 22 56
2018 AS-03 20 28 16 12 24 0 0 48 36 25
2018 AS-04 31 34 14 10 10 0 0 66 21 29
2018 AS-05 8 25 17 42 8 0 0 33 50 12
2017 AS 22 32 25 12 7 0 1 54 20 153
2017 AS-02 14 41 29 8 8 0 0 54 16 74
2017 AS-03 36 27 14 9 9 0 5 67 19 22
2017 AS-04 32 28 20 16 4 0 0 60 20 25
2017 AS-05 21 21 28 29 0 0 0 43 29 14

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 50 25 11 10 2 0 2 76 13 209
2020 AS-02 50 24 12 8 3 0 2 76 11 90
2020 AS-03 48 26 13 11 2 0 0 74 13 46
2020 AS-04 51 21 9 15 2 0 2 74 17 47
2019 AS 45 25 13 9 7 2 0 71 16 168
2019 AS-02 38 30 12 12 7 1 0 68 19 74
2019 AS-03 57 29 0 7 7 0 0 86 14 28
2019 AS-04 46 17 17 10 5 5 0 67 15 41
2019 AS-05 58 17 25 0 0 0 0 75 0 12

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 38 30 17 9 5 0 0 69 14 210
2020 AS-02 46 27 16 5 3 0 1 74 9 91
2020 AS-03 28 33 20 15 4 0 0 61 20 46
2020 AS-04 40 28 17 9 6 0 0 68 15 47

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 34 32 18 10 5 0 0 67 15 209
2020 AS-02 32 31 20 9 7 1 1 64 16 91
2020 AS-03 33 40 13 11 2 0 0 73 13 45
2020 AS-04 43 28 19 9 2 0 0 70 11 47
2019 AS 32 32 23 7 5 1 0 64 12 168
2019 AS-02 28 34 26 8 4 0 0 62 12 74
2019 AS-03 39 25 25 7 4 0 0 64 11 28
2019 AS-04 32 37 17 7 2 5 0 72 10 41
2019 AS-05 42 17 33 0 8 0 0 58 8 12
2018 AS 28 30 25 9 6 1 2 59 16 130
2018 AS-02 25 23 30 13 7 2 0 49 20 56
2018 AS-03 32 36 24 0 4 0 4 71 4 25
2018 AS-04 39 29 18 7 7 0 0 68 14 28
2018 AS-05 18 36 27 9 9 0 0 55 18 11
2017 AS 26 33 20 12 7 0 2 60 20 152
2017 AS-02 19 34 22 15 8 0 1 54 24 73
2017 AS-03 32 45 9 5 5 0 5 81 10 22
2017 AS-04 39 17 20 20 4 0 0 56 24 25
2017 AS-05 21 43 21 7 7 0 0 64 15 14

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 58 27 9 3 1 0 1 87 4 210
2020 AS-02 60 25 7 3 1 1 3 89 5 92
2020 AS-03 65 24 4 4 2 0 0 89 7 46
2020 AS-04 52 30 15 2 0 0 0 83 2 46
2019 AS 62 21 10 2 2 0 2 85 5 167
2019 AS-02 54 26 12 4 3 0 1 81 7 74
2019 AS-03 64 18 7 4 4 0 4 85 7 28
2019 AS-04 68 17 10 0 2 0 2 88 3 41
2019 AS-05 83 0 17 0 0 0 0 83 0 12
2018 AS 55 24 9 8 2 0 2 81 9 132
2018 AS-02 52 21 9 13 4 0 2 75 16 56
2018 AS-03 52 32 12 4 0 0 0 84 4 25
2018 AS-04 72 17 7 0 0 0 3 93 0 29
2018 AS-05 50 25 8 17 0 0 0 75 17 12
2017 AS 66 18 8 3 2 1 3 87 5 156
2017 AS-02 60 22 9 4 3 1 1 84 7 76
2017 AS-03 83 4 4 0 0 0 9 95 0 23
2017 AS-04 60 24 0 8 4 0 4 88 12 25
2017 AS-05 72 21 7 0 0 0 0 93 0 14

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 34 37 18 6 3 0 1 72 10 209
2020 AS-02 37 32 20 7 3 0 2 70 10 92
2020 AS-03 40 47 7 2 4 0 0 87 7 45
2020 AS-04 30 34 30 4 2 0 0 64 6 47

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 68 18 5 1 1 2 5 92 2 210
2020 AS-02 66 16 8 0 1 2 7 90 1 91
2020 AS-03 78 17 2 0 0 0 2 98 0 46
2020 AS-04 66 26 2 0 0 2 4 98 0 47
2019 AS 74 12 5 1 2 0 7 92 3 168
2019 AS-02 72 12 7 0 3 0 7 90 3 74
2019 AS-03 75 14 0 0 4 0 7 96 4 28
2019 AS-04 76 10 5 2 0 0 7 92 3 41
2019 AS-05 75 17 8 0 0 0 0 92 0 12
2018 AS 69 18 5 2 2 0 5 92 3 131
2018 AS-02 70 18 9 2 0 0 2 89 2 56
2018 AS-03 68 28 0 0 4 0 0 96 4 25
2018 AS-04 76 14 3 0 0 0 7 96 0 29
2018 AS-05 50 17 0 8 8 0 17 80 20 12

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 83 6 2 1 1 0 6 94 3 209
2020 AS-02 77 9 2 2 1 0 9 94 4 90
2020 AS-03 91 4 0 0 2 0 2 98 2 46
2020 AS-04 83 4 6 2 2 0 2 89 4 47
2019 AS 77 9 5 2 5 1 2 88 7 167
2019 AS-02 76 7 7 4 5 0 1 84 10 74
2019 AS-03 81 7 7 0 4 0 0 89 4 27
2019 AS-04 71 12 2 0 10 2 2 87 10 41
2019 AS-05 83 17 0 0 0 0 0 100 0 12
2018 AS 66 10 9 4 4 2 5 82 8 131
2018 AS-02 70 7 9 5 2 2 5 83 8 56
2018 AS-03 60 12 8 4 12 4 0 75 17 25
2018 AS-04 66 14 14 0 0 3 3 85 0 29
2018 AS-05 67 17 0 8 0 0 8 91 9 12
2017 AS 69 12 4 4 6 0 4 85 11 156
2017 AS-02 67 10 5 7 5 0 5 82 12 76
2017 AS-03 74 9 0 0 9 0 9 90 10 23
2017 AS-04 59 24 0 4 9 0 4 87 13 25
2017 AS-05 79 14 7 0 0 0 0 93 0 14

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 73 17 3 3 1 0 2 92 4 209
2020 AS-02 71 19 2 1 1 0 6 95 2 90
2020 AS-03 76 13 2 4 4 0 0 89 9 46
2020 AS-04 72 21 2 4 0 0 0 94 4 47
2019 AS 52 26 11 4 4 1 2 80 9 166
2019 AS-02 47 31 12 5 3 1 0 79 8 74
2019 AS-03 63 11 19 7 0 0 0 74 7 27
2019 AS-04 53 25 8 0 10 0 5 82 11 40
2019 AS-05 58 42 0 0 0 0 0 100 0 12
2018 AS 48 30 12 2 7 0 1 79 9 132
2018 AS-02 46 29 20 0 5 0 0 75 5 56
2018 AS-03 56 20 12 4 8 0 0 76 12 25
2018 AS-04 52 31 3 7 3 0 3 86 11 29
2018 AS-05 42 42 8 0 8 0 0 83 8 12
2017 AS 44 35 10 5 3 0 3 82 8 156
2017 AS-02 44 35 12 4 3 0 3 81 7 76
2017 AS-03 61 22 9 0 4 0 4 86 5 23
2017 AS-04 39 41 8 8 0 0 4 84 8 25
2017 AS-05 50 36 7 0 7 0 0 86 7 14

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 76 12 6 1 2 0 2 90 3 211
2020 AS-02 72 13 7 1 2 0 5 90 3 92
2020 AS-03 76 17 2 4 0 0 0 93 4 46
2020 AS-04 81 9 6 0 4 0 0 89 4 47
2019 AS 63 20 5 6 4 1 1 85 10 167
2019 AS-02 55 26 5 5 7 1 0 82 12 74
2019 AS-03 67 15 11 7 0 0 0 81 7 27
2019 AS-04 66 17 5 7 2 0 2 85 10 41
2019 AS-05 83 17 0 0 0 0 0 100 0 12
2018 AS 52 23 12 5 7 0 2 76 12 132
2018 AS-02 46 30 11 5 5 0 2 78 11 56
2018 AS-03 56 12 12 4 16 0 0 68 20 25
2018 AS-04 69 10 7 7 3 0 3 82 11 29
2018 AS-05 50 25 17 0 8 0 0 75 8 12
2017 AS 56 21 11 6 5 0 3 78 11 156
2017 AS-02 53 22 12 7 4 0 3 77 11 76
2017 AS-03 74 9 4 0 9 0 4 86 9 23
2017 AS-04 59 21 8 4 5 0 4 83 9 25
2017 AS-05 57 36 7 0 0 0 0 93 0 14

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 61 6 2 1 0 1 29 95 2 211
2020 AS-02 57 4 1 0 0 0 38 98 0 92
2020 AS-03 61 2 4 4 0 0 28 88 6 46
2020 AS-04 62 15 0 0 0 2 21 100 0 47
2019 AS 58 7 5 1 0 0 30 91 1 166
2019 AS-02 57 4 1 0 0 0 38 98 0 74
2019 AS-03 56 7 11 4 0 0 22 81 5 27
2019 AS-04 58 10 5 0 0 0 28 93 0 40
2019 AS-05 67 8 8 0 0 0 17 90 0 12
2018 AS 48 9 5 2 2 0 35 87 6 130
2018 AS-02 39 7 2 0 2 0 50 93 4 56
2018 AS-03 67 4 4 4 0 0 21 89 5 24
2018 AS-04 50 11 7 4 0 0 29 85 5 28
2018 AS-05 58 8 17 0 0 0 17 80 0 12
2017 AS 48 9 4 3 1 0 36 89 5 155
2017 AS-02 45 3 5 0 0 0 47 90 0 75
2017 AS-03 48 17 0 4 0 0 30 94 6 23
2017 AS-04 35 17 0 4 0 0 44 93 7 25
2017 AS-05 86 0 0 0 7 0 7 92 8 14

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 71 18 3 1 0 0 6 94 2 211
2020 AS-02 60 24 3 2 1 0 10 93 4 93
2020 AS-03 76 18 4 0 0 0 2 95 0 45
2020 AS-04 81 11 2 2 0 0 4 96 2 47
2019 AS 69 19 5 1 0 0 6 94 1 165
2019 AS-02 69 19 7 1 0 0 4 92 1 74
2019 AS-03 73 19 4 0 0 0 4 96 0 26
2019 AS-04 65 18 5 0 0 0 13 94 0 40
2019 AS-05 83 17 0 0 0 0 0 100 0 12
2018 AS 62 21 5 2 2 0 8 90 4 132
2018 AS-02 64 18 5 2 0 0 11 92 2 56
2018 AS-03 80 12 0 0 4 0 4 96 4 25
2018 AS-04 55 24 7 7 0 0 7 85 7 29
2018 AS-05 58 33 0 0 8 0 0 92 8 12
2017 AS 66 18 6 2 0 1 8 92 2 155
2017 AS-02 64 16 9 1 0 1 8 88 1 75
2017 AS-03 61 22 4 0 0 0 13 95 0 23
2017 AS-04 67 13 4 8 0 0 9 87 9 25
2017 AS-05 78 22 0 0 0 0 0 100 0 14

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 62 22 7 2 3 0 3 87 6 211
2020 AS-02 61 23 3 2 5 0 5 89 8 92
2020 AS-03 61 26 11 0 0 0 2 89 0 46
2020 AS-04 60 19 11 6 2 0 2 80 9 47
2019 AS 69 19 5 2 2 0 3 91 4 167
2019 AS-02 58 23 8 3 4 0 4 85 7 74
2019 AS-03 78 15 4 4 0 0 0 93 4 27
2019 AS-04 68 22 2 2 0 0 5 95 3 41
2019 AS-05 100 0 0 0 0 0 0 100 0 12
2018 AS 58 26 8 2 3 0 3 86 5 132
2018 AS-02 57 25 7 4 4 0 4 85 7 56
2018 AS-03 60 28 8 0 0 0 4 92 0 25
2018 AS-04 62 24 7 3 0 0 3 89 4 29
2018 AS-05 42 33 8 0 17 0 0 75 17 12
2017 AS 61 21 4 1 7 0 5 87 8 156
2017 AS-02 58 26 3 0 5 0 8 91 6 76
2017 AS-03 52 22 13 0 9 0 4 77 9 23
2017 AS-04 64 16 8 4 5 0 4 83 9 25
2017 AS-05 86 7 0 0 7 0 0 93 7 14

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 47 32 13 4 2 0 1 80 7 212
2020 AS-02 41 39 14 3 0 0 3 82 3 93
2020 AS-03 48 24 17 7 4 0 0 72 11 46
2020 AS-04 53 26 13 4 4 0 0 79 9 47
2019 AS 60 23 7 4 1 1 2 87 6 167
2019 AS-02 51 34 9 3 0 0 3 88 3 74
2019 AS-03 63 22 4 7 0 4 0 88 8 27
2019 AS-04 66 15 7 2 2 2 5 87 5 41
2019 AS-05 83 8 8 0 0 0 0 92 0 12
2018 AS 50 33 9 2 2 0 3 86 5 132
2018 AS-02 38 45 11 0 4 0 4 85 4 56
2018 AS-03 64 24 8 4 0 0 0 88 4 25
2018 AS-04 69 17 10 0 0 0 3 89 0 29
2018 AS-05 50 25 0 17 0 0 8 82 18 12
2017 AS 53 27 10 3 2 1 4 84 5 156
2017 AS-02 46 30 13 3 3 1 4 81 6 76
2017 AS-03 70 17 4 4 0 0 4 91 5 23
2017 AS-04 55 16 16 9 0 0 4 75 9 25
2017 AS-05 57 36 7 0 0 0 0 93 0 14

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 35 40 18 6 1 0 0 75 7 212
2020 AS-02 41 39 14 6 0 0 0 80 6 93
2020 AS-03 24 39 28 4 4 0 0 63 9 46
2020 AS-04 36 45 15 4 0 0 0 81 4 47

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 17 39 29 12 3 0 0 56 15 212
2020 AS-02 18 38 29 11 4 0 0 56 15 93
2020 AS-03 15 46 28 7 2 2 0 62 9 46
2020 AS-04 21 32 28 17 2 0 0 53 19 47
2019 AS 16 38 32 10 3 1 0 54 13 167
2019 AS-02 16 38 32 9 4 0 0 54 14 74
2019 AS-03 15 48 30 7 0 0 0 63 7 27
2019 AS-04 17 32 34 10 5 2 0 50 15 41
2019 AS-05 33 25 33 8 0 0 0 58 8 12
2018 AS 8 35 35 16 5 0 0 44 21 130
2018 AS-02 5 39 34 16 5 0 0 45 21 56
2018 AS-03 8 33 33 17 8 0 0 42 25 24
2018 AS-04 14 36 39 7 4 0 0 50 11 28
2018 AS-05 8 42 25 25 0 0 0 50 25 12
2017 AS 12 33 32 15 8 0 0 44 24 156
2017 AS-02 10 29 33 19 10 0 0 38 29 76
2017 AS-03 17 52 13 9 9 0 0 70 17 23
2017 AS-04 16 24 35 16 8 0 0 40 24 25
2017 AS-05 14 43 43 0 0 0 0 57 0 14

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 10 18 35 27 10 0 0 37 27 211
2020 AS-02 8 13 43 25 12 0 0 37 20 93
2020 AS-03 11 22 33 26 9 0 0 35 33 46
2020 AS-04 9 24 28 28 11 0 0 39 33 46
2019 AS 11 16 40 25 9 0 0 34 27 167
2019 AS-02 15 18 38 23 7 0 0 30 32 74
2019 AS-03 7 7 48 26 11 0 0 37 15 27
2019 AS-04 7 20 37 24 12 0 0 37 27 41
2019 AS-05 0 8 42 33 17 0 0 50 8 12
2018 AS 13 19 34 22 11 0 0 34 32 131
2018 AS-02 13 27 32 16 13 0 0 29 39 56
2018 AS-03 20 8 36 32 4 0 0 36 28 25
2018 AS-04 11 11 36 29 14 0 0 43 21 28
2018 AS-05 17 17 33 25 8 0 0 33 33 12
2017 AS 10 23 36 22 8 0 1 30 34 155
2017 AS-02 13 23 37 21 6 0 0 26 37 76
2017 AS-03 9 14 36 23 18 0 0 41 23 22
2017 AS-04 9 24 35 24 8 0 0 32 32 25
2017 AS-05 0 21 36 28 7 0 7 38 23 14

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 57 29 9 4 1 0 0 86 5 211
2020 AS-02 57 33 10 0 1 0 0 89 1 92
2020 AS-03 59 24 9 7 2 0 0 83 9 46
2020 AS-04 55 30 15 0 0 0 0 85 0 47
2019 AS 18 41 16 17 4 3 0 61 22 167
2019 AS-02 9 43 16 23 4 4 0 55 28 74
2019 AS-03 25 43 18 7 0 7 0 73 8 28
2019 AS-04 30 43 8 15 5 0 0 73 20 40
2019 AS-05 17 42 25 17 0 0 0 58 17 12
2018 AS 17 25 20 19 14 5 0 44 35 131
2018 AS-02 9 29 21 18 18 5 0 40 38 56
2018 AS-03 20 28 20 16 12 4 0 50 29 25
2018 AS-04 34 21 10 21 7 7 0 59 30 29
2018 AS-05 8 25 25 17 25 0 0 33 42 12
2017 AS 12 30 20 15 16 7 1 45 34 156
2017 AS-02 9 32 17 18 17 7 0 44 38 76
2017 AS-03 13 35 26 13 9 4 0 50 23 23
2017 AS-04 21 24 16 16 16 8 0 49 34 25
2017 AS-05 14 22 21 14 14 14 0 42 33 14

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 52 28 12 4 2 1 0 81 6 209
2020 AS-02 51 29 13 4 1 1 0 81 5 92
2020 AS-03 49 36 9 4 2 0 0 84 7 45
2020 AS-04 55 23 15 2 2 2 0 80 4 47

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 50 21 10 12 5 2 0 72 17 210
2020 AS-02 45 27 8 15 4 1 0 73 20 93
2020 AS-03 53 29 9 2 4 2 0 84 7 45
2020 AS-04 57 9 13 11 7 4 0 68 18 46

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 64 18 11 2 2 1 1 84 4 209
2020 AS-02 64 22 7 2 3 2 0 88 6 92
2020 AS-03 69 18 9 0 2 0 2 89 2 45
2020 AS-04 61 13 17 2 2 2 2 77 5 46

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 49 30 8 9 2 2 0 81 11 210
2020 AS-02 45 36 9 5 2 2 0 83 8 91
2020 AS-03 52 28 7 11 2 0 0 80 13 46
2020 AS-04 53 21 6 9 4 6 0 80 14 47
2019 AS 26 34 20 14 5 1 0 60 19 168
2019 AS-02 19 31 26 19 5 0 0 50 24 74
2019 AS-03 39 43 14 4 0 0 0 82 4 28
2019 AS-04 32 34 12 10 10 2 0 68 20 41
2019 AS-05 25 50 8 17 0 0 0 75 17 12
2018 AS 22 25 19 20 11 3 0 49 31 131
2018 AS-02 16 27 21 20 13 4 0 44 33 56
2018 AS-03 36 16 16 20 12 0 0 52 32 25
2018 AS-04 25 32 11 21 7 4 0 59 30 28
2018 AS-05 25 25 25 8 17 0 0 50 25 12
2017 AS 17 37 22 10 10 4 0 56 21 155
2017 AS-02 11 41 24 9 13 1 0 52 23 75
2017 AS-03 30 39 13 9 4 5 0 73 14 23
2017 AS-04 24 24 16 12 16 8 0 52 31 25
2017 AS-05 21 29 28 7 0 14 0 58 8 14

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 57 34 6 3 0 0 0 91 3 212
2020 AS-02 58 37 3 2 0 0 0 95 2 93
2020 AS-03 59 30 7 4 0 0 0 89 4 46
2020 AS-04 51 32 15 2 0 0 0 83 2 47

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 54 37 5 3 0 0 0 92 3 209
2020 AS-02 53 41 5 1 0 0 0 93 1 91
2020 AS-03 57 30 7 7 0 0 0 87 7 46
2020 AS-04 54 33 7 4 0 2 0 89 4 46

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 45 32 14 4 1 1 2 80 5 208
2020 AS-02 38 33 21 4 0 1 2 74 5 90
2020 AS-03 56 29 9 4 0 0 2 86 5 45
2020 AS-04 47 32 11 2 2 4 2 84 5 47

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 60 29 10 1 0 0 1 89 1 210
2020 AS-02 55 35 9 0 0 0 1 91 0 91
2020 AS-03 65 24 9 0 0 0 2 91 0 46
2020 AS-04 57 28 15 0 0 0 0 85 0 47

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 79 14 4 0 0 3 0 96 0 210
2020 AS-02 76 19 1 1 0 2 1 98 1 91
2020 AS-03 78 13 2 0 0 7 0 98 0 46
2020 AS-04 77 11 11 0 0 2 0 89 0 47

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 75 20 2 2 0 0 0 95 3 212
2020 AS-02 78 19 1 1 0 0 0 98 1 93
2020 AS-03 70 22 4 2 2 0 0 91 4 46
2020 AS-04 70 26 2 2 0 0 0 96 2 47

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 58 22 8 7 4 1 0 81 11 211
2020 AS-02 57 24 9 9 2 0 0 80 11 92
2020 AS-03 57 26 9 0 4 4 0 86 5 46
2020 AS-04 60 23 6 4 6 0 0 83 11 47

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 70 19 6 3 0 1 0 91 3 209
2020 AS-02 71 20 5 2 0 1 1 92 2 92
2020 AS-03 71 20 4 4 0 0 0 91 4 45
2020 AS-04 68 21 9 0 0 2 0 91 0 47

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 26 15 6 0 0 0 79 6 34
2019 AS 11 51 14 11 6 3 3 67 18 35
2019 AS-04 10 70 0 20 0 0 0 80 20 10

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 94 6 36

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 44 44 3 9 0 0 0 88 9 34
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 7 93 209
2020 AS-02 10 90 91
2020 AS-03 2 98 46
2020 AS-04 9 91 46

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 11 89 209
2020 AS-02 10 90 91
2020 AS-03 9 91 46
2020 AS-04 13 87 46
2019 AS 17 83 168
2019 AS-02 20 80 74
2019 AS-03 4 96 28
2019 AS-04 17 83 41
2019 AS-05 17 83 12
2017 AS 15 85 156
2017 AS-02 13 87 76
2017 AS-04 32 68 25

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 52 48 21

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 82 18 22
2019 AS 74 26 27
2019 AS-02 73 27 15
2017 AS 74 26 24
2017 AS-02 60 40 10

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 72 22 0 6 0 0 0 94 6 18
2019 AS 60 30 10 0 0 0 0 90 0 20
2019 AS-02 55 36 9 0 0 0 0 91 0 11
2017 AS 56 39 6 0 0 0 0 94 0 18

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 58 23 9 2 1 2 5 87 4 212
2020 AS-02 52 29 12 1 0 1 5 86 1 93
2020 AS-03 67 13 7 2 2 2 7 88 5 46
2020 AS-04 57 21 9 2 2 6 2 86 5 47
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 9 77 12 2 89 11 212
2020 AS-02 6 81 11 2 93 7 93
2020 AS-03 4 85 9 2 95 5 46
2020 AS-04 13 66 19 2 84 16 47

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 60 40 20

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 30 10 15 15 20 5 5 44 39 20

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 15 20 10 25 20 0 10 39 50 20

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 50 14 8 4 4 2 18 80 10 211
2020 AS-02 53 13 4 2 7 1 20 84 11 92
2020 AS-03 52 15 15 0 2 2 13 79 3 46
2020 AS-04 43 15 4 9 2 4 23 79 15 47
2019 AS 52 19 8 6 8 2 5 76 15 168
2019 AS-02 57 15 11 7 7 0 4 75 14 74
2019 AS-03 39 39 4 4 4 7 4 88 8 28
2019 AS-04 51 17 7 5 10 2 7 76 16 41
2019 AS-05 50 17 8 0 25 0 0 67 25 12
2018 AS 56 12 7 8 7 2 8 76 16 131
2018 AS-02 54 11 7 13 5 0 11 72 20 56
2018 AS-03 48 12 12 4 12 4 8 68 18 25
2018 AS-04 66 21 3 3 3 3 0 89 7 29
2018 AS-05 50 8 8 0 17 0 17 70 20 12
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