2020 Public Service Employee Survey Results for National Research Council Canada by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 51 5 8 2 0 0 85 10 2250
2020 Term 41 46 5 8 0 0 0 87 8 276

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 72 18 5 3 1 0 1 91 4 2245
2020 Term 80 15 1 2 0 1 1 97 2 277
2017 Indeterminate (permanent) 63 23 7 4 2 1 1 87 6 2004
2017 Term 70 20 5 1 2 1 1 92 3 279
2017 Student 100 0 0 0 0 0 0 100 0 27

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 40 10 11 2 0 0 77 13 2247
2020 Term 33 45 11 9 1 1 0 80 10 277
2019 Indeterminate (permanent) 51 34 6 7 2 0 0 86 9 2084
2019 Term 53 30 6 8 3 0 0 83 11 256
2019 Student 71 25 4 0 0 0 0 96 0 108
2017 Indeterminate (permanent) 47 37 6 7 3 0 0 85 10 2005
2017 Term 50 36 5 6 2 0 0 86 8 279
2017 Student 81 12 3 5 0 0 0 93 5 27

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 40 14 8 2 0 1 76 10 2235
2020 Term 40 42 10 6 1 0 0 83 7 276
2019 Indeterminate (permanent) 30 42 13 11 4 0 0 72 15 2079
2019 Term 40 35 11 10 3 0 0 76 13 256
2019 Student 63 27 7 3 0 0 0 90 3 108
2018 Indeterminate (permanent) 22 44 12 14 6 0 1 67 20 1532
2018 Term 34 44 13 7 2 0 1 78 9 206
2017 Indeterminate (permanent) 25 41 14 13 6 0 0 67 19 2004
2017 Term 33 41 9 11 5 0 1 75 16 278
2017 Student 57 27 3 14 0 0 0 84 14 27

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 35 7 5 1 0 0 86 6 2233
2020 Term 56 33 6 5 0 0 0 89 5 277
2019 Indeterminate (permanent) 54 34 7 4 1 0 0 88 5 2072
2019 Term 63 27 6 2 1 0 0 90 4 254
2019 Student 75 21 3 1 0 0 1 96 1 107
2017 Indeterminate (permanent) 53 36 6 4 1 0 0 90 4 2000
2017 Term 59 32 3 4 1 0 0 92 5 277
2017 Student 66 23 3 9 0 0 0 88 9 27

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 33 11 9 3 0 0 77 12 2246
2020 Term 51 35 9 4 1 0 0 86 6 275
2019 Indeterminate (permanent) 46 30 12 7 4 0 0 77 11 2080
2019 Term 52 27 11 6 2 0 0 80 9 255
2019 Student 58 26 8 5 0 3 1 87 5 109
2018 Indeterminate (permanent) 40 34 13 8 4 0 0 74 12 1528
2018 Term 50 34 10 3 2 1 1 85 5 204
2017 Indeterminate (permanent) 39 35 13 8 3 1 1 75 12 1998
2017 Term 54 27 11 4 2 1 1 83 6 277
2017 Student 61 15 10 5 4 5 0 80 10 27

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 37 10 6 3 0 0 81 9 2248
2020 Term 46 39 7 5 3 0 0 86 8 275
2019 Indeterminate (permanent) 41 37 11 7 3 0 0 79 10 2089
2019 Term 48 35 8 5 4 1 0 84 9 256
2019 Student 52 34 10 4 0 0 0 86 4 109
2018 Indeterminate (permanent) 37 42 10 7 3 0 0 80 10 1528
2018 Term 45 40 9 4 2 0 1 85 6 206
2017 Indeterminate (permanent) 35 47 10 6 2 0 0 82 9 2004
2017 Term 46 37 9 5 3 0 0 83 8 278
2017 Student 47 38 3 12 0 0 0 85 12 27

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 41 14 12 5 0 0 69 17 2248
2020 Term 40 36 14 5 2 2 1 78 7 277
2019 Indeterminate (permanent) 26 37 17 14 7 0 0 62 21 2086
2019 Term 37 39 12 5 5 1 0 77 10 255
2019 Student 61 25 11 2 1 0 1 86 3 109
2018 Indeterminate (permanent) 19 34 22 15 9 0 0 53 25 1531
2018 Term 38 31 17 9 4 1 1 70 13 206
2017 Indeterminate (permanent) 22 36 18 16 8 0 0 58 24 2005
2017 Term 35 39 12 9 4 1 0 75 13 278
2017 Student 47 34 7 7 5 0 0 81 12 27

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 44 12 9 3 0 0 76 12 2234
2020 Term 42 40 11 5 2 0 0 83 7 275
2019 Indeterminate (permanent) 31 42 14 11 3 0 0 73 14 2081
2019 Term 40 37 12 7 4 0 0 77 12 254
2019 Student 42 43 10 5 0 0 0 85 5 109
2018 Indeterminate (permanent) 24 43 16 13 5 0 0 67 18 1531
2018 Term 38 38 14 9 1 0 0 75 10 207
2017 Indeterminate (permanent) 24 47 14 12 4 0 0 71 16 2003
2017 Term 31 41 15 9 4 0 0 72 13 278
2017 Student 33 48 16 3 0 0 0 81 3 27

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 39 8 5 2 0 0 85 6 2233
2020 Term 50 38 8 3 0 0 0 89 3 276
2019 Indeterminate (permanent) 40 39 13 6 2 0 0 79 8 2077
2019 Term 50 33 11 5 2 0 0 82 7 256
2019 Student 45 44 6 6 0 0 0 89 6 109
2018 Indeterminate (permanent) 39 43 11 5 2 0 0 82 7 1533
2018 Term 45 39 8 7 0 0 0 84 7 206
2017 Indeterminate (permanent) 36 43 11 6 3 0 0 79 10 2005
2017 Term 38 45 11 4 2 0 0 83 7 279
2017 Student 49 38 13 0 0 0 0 87 0 27

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 39 13 8 4 0 0 74 12 2243
2020 Term 45 38 11 5 1 1 0 83 6 277
2019 Indeterminate (permanent) 32 38 14 11 5 0 0 70 16 2085
2019 Term 42 37 10 6 4 1 0 80 10 255
2019 Student 56 36 4 2 2 0 0 93 4 107
2018 Indeterminate (permanent) 28 38 16 12 6 0 0 67 17 1526
2018 Term 40 40 11 7 2 0 0 80 9 205
2017 Indeterminate (permanent) 27 42 16 9 7 0 0 68 16 2004
2017 Term 34 45 10 5 4 1 0 80 10 279
2017 Student 45 41 0 10 5 0 0 85 15 27

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 58 32 7 2 1 0 0 90 3 2239
2020 Term 60 30 7 2 0 0 0 91 2 275
2019 Indeterminate (permanent) 57 31 8 3 1 0 0 88 4 2074
2019 Term 57 31 7 2 1 0 0 89 4 256
2019 Student 55 39 4 2 0 0 0 94 2 109
2018 Indeterminate (permanent) 54 35 7 2 1 0 0 89 4 1523
2018 Term 60 28 8 2 1 1 0 89 3 204
2017 Indeterminate (permanent) 56 36 7 2 1 0 0 91 2 2001
2017 Term 57 31 6 3 1 0 0 89 5 279
2017 Student 54 27 15 5 0 0 0 81 5 27

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 39 13 9 3 0 0 75 12 2241
2020 Term 44 39 9 5 2 1 0 84 7 276
2019 Indeterminate (permanent) 32 40 14 9 5 0 0 72 14 2076
2019 Term 38 34 16 7 3 0 0 73 11 256
2019 Student 57 31 8 2 0 0 1 90 2 108
2018 Indeterminate (permanent) 27 41 13 12 6 0 0 68 19 1528
2018 Term 41 42 11 4 2 0 0 82 6 205
2017 Indeterminate (permanent) 28 43 13 10 5 0 0 72 15 1999
2017 Term 38 40 11 8 2 0 1 79 10 279
2017 Student 43 37 7 9 0 0 4 84 9 27

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 35 13 7 4 0 0 76 11 2241
2020 Term 47 34 10 6 2 1 0 82 8 274
2019 Indeterminate (permanent) 38 34 15 8 5 0 0 73 13 2085
2019 Term 49 27 13 8 3 0 0 76 11 256
2019 Student 64 25 9 0 1 0 1 90 1 109
2018 Indeterminate (permanent) 33 37 14 11 4 0 0 70 16 1526
2018 Term 47 35 11 5 3 0 0 81 8 203
2017 Indeterminate (permanent) 35 38 14 8 5 0 0 73 13 1997
2017 Term 48 31 11 7 3 0 0 79 10 279
2017 Student 54 31 10 5 0 0 0 85 5 27

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 43 13 7 2 0 0 77 10 2228
2020 Term 43 41 11 2 1 2 0 85 3 275
2019 Indeterminate (permanent) 30 40 16 9 3 0 0 71 13 2064
2019 Term 38 35 15 7 2 2 1 75 10 249
2019 Student 55 37 5 1 1 2 0 93 2 109
2018 Indeterminate (permanent) 23 38 18 14 5 0 0 62 20 1527
2018 Term 34 40 13 8 2 1 2 76 11 205
2017 Indeterminate (permanent) 27 40 16 11 5 0 1 67 17 2000
2017 Term 38 39 12 5 5 0 1 78 10 279
2017 Student 56 29 10 5 0 0 0 85 5 27

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 37 8 4 1 0 0 87 5 2248
2020 Term 65 26 5 2 1 0 0 91 4 275
2019 Indeterminate (permanent) 47 37 10 4 1 0 0 84 6 2089
2019 Term 56 31 7 3 2 1 0 88 5 256
2019 Student 55 39 4 3 0 0 0 94 3 109
2018 Indeterminate (permanent) 43 39 11 4 2 0 0 83 6 1532
2018 Term 51 35 8 2 3 1 0 87 5 206
2017 Indeterminate (permanent) 42 41 10 5 2 0 0 83 6 2001
2017 Term 57 27 9 3 2 0 0 85 6 279
2017 Student 58 27 3 12 0 0 0 85 12 27

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 37 19 12 7 0 0 63 18 2242
2020 Term 41 38 12 7 1 0 1 80 8 277
2019 Indeterminate (permanent) 28 36 19 11 6 0 0 65 16 2080
2019 Term 40 33 19 5 2 0 1 74 7 256
2019 Student 72 21 3 2 1 1 0 94 3 109
2018 Indeterminate (permanent) 25 34 21 13 7 0 1 59 20 1534
2018 Term 38 36 17 5 3 0 1 75 8 207
2017 Indeterminate (permanent) 24 40 20 9 5 0 1 65 15 2002
2017 Term 35 41 17 5 0 0 1 77 6 278
2017 Student 43 48 7 0 3 0 0 91 3 27

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 6 25 40 21 7 0 0 28 31 2246
2020 Term 5 13 34 30 15 1 2 46 19 277
2019 Indeterminate (permanent) 8 27 39 18 5 0 1 24 36 2083
2019 Term 7 17 36 24 12 3 1 38 25 255
2019 Student 0 10 27 31 29 1 2 62 10 109
2018 Indeterminate (permanent) 12 31 37 16 4 0 1 19 43 1531
2018 Term 4 23 28 27 10 5 3 40 29 204
2017 Indeterminate (permanent) 10 28 39 15 6 0 2 21 39 1998
2017 Term 9 19 33 21 14 1 4 36 29 278
2017 Student 7 7 30 21 27 0 7 52 16 27

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 4 11 27 36 19 2 1 56 16 2239
2020 Term 4 9 14 33 34 4 1 71 14 276
2019 Indeterminate (permanent) 7 17 32 29 13 2 2 43 24 2074
2019 Term 5 14 19 28 26 5 4 59 21 254
2019 Student 0 3 8 28 54 4 3 88 3 109
2018 Indeterminate (permanent) 10 22 32 23 10 1 1 35 33 1527
2018 Term 6 15 23 27 21 6 4 52 23 202
2017 Indeterminate (permanent) 9 20 30 24 11 2 3 37 31 1986
2017 Term 7 16 21 26 21 4 5 52 25 277
2017 Student 0 0 17 26 45 0 11 80 0 27

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 12 24 35 20 8 1 1 28 36 2241
2020 Term 12 16 29 21 15 4 3 38 30 277
2019 Indeterminate (permanent) 17 28 31 16 6 1 2 22 46 2082
2019 Term 13 22 30 13 17 3 2 32 36 253
2019 Student 3 13 18 21 32 6 6 61 18 109
2018 Indeterminate (permanent) 21 27 30 14 5 1 1 20 49 1524
2018 Term 14 20 28 20 10 4 5 32 37 203
2017 Indeterminate (permanent) 19 27 29 14 6 1 3 21 49 1995
2017 Term 15 22 26 16 11 5 5 30 41 279
2017 Student 0 16 12 15 38 5 14 66 19 27

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 4 13 35 35 11 0 1 46 18 2239
2020 Term 1 6 22 41 27 1 1 70 7 277
2019 Indeterminate (permanent) 5 14 39 30 11 1 1 41 19 2075
2019 Term 3 8 21 33 28 5 2 66 12 250
2019 Student 3 2 10 21 57 5 2 84 5 108
2018 Indeterminate (permanent) 7 19 39 25 8 0 1 34 27 1527
2018 Term 4 6 22 40 20 2 6 66 11 201
2017 Indeterminate (permanent) 7 15 37 28 10 1 3 39 22 1991
2017 Term 3 8 27 32 24 1 5 60 12 276
2017 Student 0 9 18 10 56 0 7 71 10 27

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 12 21 30 24 11 1 1 35 34 2238
2020 Term 5 11 23 27 27 3 4 59 16 277
2019 Indeterminate (permanent) 14 22 31 21 9 1 1 31 37 2080
2019 Term 9 12 18 24 27 6 3 57 24 252
2019 Student 1 5 9 23 55 4 4 84 6 109
2018 Indeterminate (permanent) 21 27 29 16 6 1 1 22 48 1531
2018 Term 9 16 30 20 16 6 4 39 28 205
2017 Indeterminate (permanent) 13 25 30 18 9 1 3 28 40 1996
2017 Term 9 11 24 26 21 1 8 52 22 277
2017 Student 0 7 12 13 56 3 9 78 8 27

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 2 7 21 37 28 2 3 67 10 2237
2020 Term 3 8 12 28 37 8 4 74 12 274
2019 Indeterminate (permanent) 4 10 25 35 22 2 3 59 14 2071
2019 Term 3 7 10 28 39 8 5 77 12 251
2019 Student 1 1 5 12 61 8 13 92 2 109
2018 Indeterminate (permanent) 7 11 27 32 19 2 3 54 18 1514
2018 Term 3 10 20 26 28 7 6 62 15 204
2017 Indeterminate (permanent) 3 9 22 35 22 3 6 63 13 1993
2017 Term 6 9 13 23 29 9 11 65 18 275
2017 Student 3 0 0 17 64 5 12 97 3 27

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 12 23 34 20 7 2 2 28 36 2234
2020 Term 6 15 29 21 21 4 3 46 23 276
2019 Indeterminate (permanent) 15 26 32 16 7 1 2 24 42 2075
2019 Term 11 19 23 20 18 5 3 42 33 252
2019 Student 3 7 11 19 44 9 6 75 12 109
2018 Indeterminate (permanent) 21 28 31 13 4 1 1 18 50 1531
2018 Term 14 21 25 17 11 8 4 32 40 205
2017 Indeterminate (permanent) 19 28 32 12 5 1 3 18 49 1996
2017 Term 11 20 24 18 13 6 7 36 36 279
2017 Student 0 16 13 8 45 7 12 65 19 27

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 6 17 37 28 11 1 1 40 23 2243
2020 Term 3 10 29 37 21 0 1 59 12 274
2019 Indeterminate (permanent) 8 18 33 26 12 1 2 39 27 2084
2019 Term 6 15 22 24 28 3 3 55 22 253
2019 Student 4 13 23 16 39 4 3 58 18 109
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 33 19 9 5 5 3 64 15 2245
2020 Term 33 25 18 4 1 11 8 72 6 276
2019 Indeterminate (permanent) 26 32 19 10 5 4 3 63 17 2081
2019 Term 35 29 14 4 5 8 5 74 10 255
2019 Student 53 16 9 4 0 9 9 84 4 109
2018 Indeterminate (permanent) 18 33 23 12 7 5 2 55 21 1530
2018 Term 28 29 15 9 2 12 6 69 13 206
2017 Indeterminate (permanent) 21 32 20 10 8 5 3 58 20 2000
2017 Term 32 25 15 6 6 9 8 68 14 279
2017 Student 30 24 10 3 0 5 29 81 4 27

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 32 9 7 4 1 0 79 12 2241
2020 Term 60 25 7 6 1 1 0 86 7 276
2019 Indeterminate (permanent) 44 30 10 10 5 1 0 74 15 2079
2019 Term 58 27 6 4 5 1 0 85 8 256
2019 Student 67 22 10 0 0 0 1 90 0 109
2018 Indeterminate (permanent) 38 32 11 12 7 1 0 70 18 1525
2018 Term 49 32 9 7 1 2 0 83 8 206
2017 Indeterminate (permanent) 39 33 11 9 6 1 0 73 15 2004
2017 Term 49 31 7 9 3 1 1 81 12 279
2017 Student 68 12 7 7 0 0 5 85 8 27

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 33 7 4 2 0 0 87 6 2236
2020 Term 76 21 2 0 0 0 0 97 1 274
2019 Indeterminate (permanent) 49 35 8 5 2 0 0 85 7 2081
2019 Term 60 28 6 4 2 0 0 89 6 255
2019 Student 77 16 5 3 0 0 0 93 3 109
2018 Indeterminate (permanent) 44 39 7 7 3 0 0 84 9 1531
2018 Term 57 32 6 4 0 0 0 90 4 206
2017 Indeterminate (permanent) 43 40 8 5 3 0 0 84 8 2000
2017 Term 57 33 4 5 1 0 0 90 5 278
2017 Student 73 17 7 3 0 0 0 90 3 27

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 45 38 11 4 2 1 0 84 6 2229
2020 Term 58 33 6 3 1 0 0 91 3 273
2019 Indeterminate (permanent) 43 38 11 5 2 0 0 82 7 2081
2019 Term 49 37 7 3 2 1 0 88 5 256
2019 Student 71 24 3 1 1 0 1 95 2 109
2018 Indeterminate (permanent) 37 43 12 5 2 1 0 81 7 1533
2018 Term 50 42 6 1 1 0 0 92 2 206

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 25 12 4 3 6 3 80 7 2243
2020 Term 50 23 8 3 1 10 5 86 5 276
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 29 13 4 2 0 1 81 6 2243
2020 Term 55 25 10 3 1 2 4 85 5 276
2019 Indeterminate (permanent) 49 29 13 5 2 1 1 80 7 2085
2019 Term 54 25 9 2 3 1 6 85 5 256
2019 Student 53 22 12 6 0 0 7 81 6 109

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 32 13 7 4 0 0 76 11 2242
2020 Term 56 32 7 3 2 0 0 88 5 275
2019 Indeterminate (permanent) 40 32 14 8 4 1 0 73 12 2083
2019 Term 47 33 9 7 2 1 1 82 9 256
2019 Student 64 25 6 4 2 0 0 89 6 108
2018 Indeterminate (permanent) 33 36 14 12 6 0 0 69 18 1531
2018 Term 48 37 6 6 3 1 1 85 8 207
2017 Indeterminate (permanent) 32 38 15 9 6 1 0 70 15 2004
2017 Term 45 37 8 6 3 0 1 83 9 279
2017 Student 59 24 3 12 3 0 0 83 14 27

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 26 14 5 4 1 1 76 10 2240
2020 Term 60 26 8 2 1 0 2 88 4 275

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 32 11 6 3 0 0 79 10 2244
2020 Term 58 30 7 2 2 1 0 89 4 276
2019 Indeterminate (permanent) 43 33 12 7 4 1 0 76 12 2080
2019 Term 54 29 7 6 1 1 2 86 7 256
2019 Student 71 19 4 1 1 1 4 94 2 108
2018 Indeterminate (permanent) 38 33 13 10 5 0 0 71 16 1528
2018 Term 56 29 8 5 2 1 0 85 6 207
2017 Indeterminate (permanent) 37 37 11 9 5 1 0 74 14 2002
2017 Term 50 33 7 6 4 0 1 83 10 279
2017 Student 57 24 9 7 0 0 3 83 8 27

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 36 64 2251
2020 Term 43 57 277

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 60 19 7 1 1 3 9 89 3 2247
2020 Term 64 17 4 1 1 3 10 93 3 277

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 27 9 5 3 0 0 83 8 2250
2020 Term 67 25 4 2 1 0 1 93 3 277
2019 Indeterminate (permanent) 52 26 11 7 3 0 0 78 10 2086
2019 Term 63 24 5 4 2 0 1 88 6 255
2019 Student 70 26 2 3 0 0 0 95 3 109
2018 Indeterminate (permanent) 43 29 13 8 6 1 0 72 15 1528
2018 Term 60 26 8 3 2 1 0 87 5 205
2017 Indeterminate (permanent) 45 30 11 8 5 0 0 75 13 2003
2017 Term 61 23 7 5 3 0 1 85 8 278
2017 Student 62 22 7 10 0 0 0 83 10 27
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 32 12 5 3 5 0 79 8 2246
2020 Term 62 21 5 2 1 10 0 92 3 277
2019 Indeterminate (permanent) 33 31 17 7 4 7 0 70 11 2079
2019 Term 47 23 11 4 3 11 1 80 8 255
2019 Student 52 21 7 1 0 14 5 90 1 109
2018 Indeterminate (permanent) 27 34 18 10 4 7 0 65 15 1535
2018 Term 41 30 13 2 1 11 1 81 4 206
2017 Indeterminate (permanent) 27 33 18 8 5 9 0 65 14 2004
2017 Term 31 30 13 6 3 16 0 73 11 279
2017 Student 46 29 5 0 0 19 0 93 0 27

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 35 15 7 5 2 0 73 12 2244
2020 Term 54 32 5 3 2 5 0 90 5 275
2019 Indeterminate (permanent) 27 33 18 13 6 2 0 61 20 2075
2019 Term 41 27 13 7 5 4 2 73 13 255
2019 Student 54 21 6 5 0 11 3 87 5 108
2018 Indeterminate (permanent) 21 33 21 15 9 2 0 54 24 1532
2018 Term 32 31 18 10 2 6 1 68 13 206
2017 Indeterminate (permanent) 20 34 21 13 9 3 0 56 22 2003
2017 Term 27 35 18 6 6 7 1 67 13 278
2017 Student 37 36 13 9 0 5 0 77 10 27

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 35 19 11 5 4 0 63 17 2242
2020 Term 36 34 15 4 3 8 0 77 7 277
2019 Indeterminate (permanent) 16 30 24 16 9 5 0 48 26 2076
2019 Term 32 22 18 12 6 9 1 59 20 253
2019 Student 47 21 10 4 0 16 3 83 5 107
2018 Indeterminate (permanent) 12 28 26 19 11 5 0 41 32 1529
2018 Term 22 25 22 17 4 9 1 52 23 207
2017 Indeterminate (permanent) 11 30 25 17 10 6 0 44 29 2005
2017 Term 19 28 21 10 6 15 1 56 19 279
2017 Student 27 26 10 12 0 24 0 71 16 27

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 39 18 13 6 2 0 63 19 2247
2020 Term 38 34 13 7 3 4 0 75 11 277
2019 Indeterminate (permanent) 15 33 20 20 10 2 0 48 31 2085
2019 Term 29 27 15 15 10 5 0 59 25 254
2019 Student 39 34 8 3 1 12 3 86 4 108
2018 Indeterminate (permanent) 11 28 22 24 15 1 0 39 39 1534
2018 Term 23 25 21 16 9 6 0 51 27 207
2017 Indeterminate (permanent) 10 33 22 20 12 2 0 45 33 2000
2017 Term 20 32 19 13 8 7 1 56 23 279
2017 Student 34 24 15 3 5 20 0 72 9 27

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 27 19 6 3 5 3 71 9 2249
2020 Term 49 20 15 5 2 7 2 76 8 277
2019 Indeterminate (permanent) 39 27 16 6 3 7 2 72 10 2089
2019 Term 44 22 12 5 4 10 3 75 10 255
2019 Student 44 18 6 4 2 23 3 84 7 109
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 44 15 8 2 1 0 75 10 2249
2020 Term 46 37 11 3 2 1 0 84 5 277
2019 Indeterminate (permanent) 27 43 18 9 3 1 0 70 12 2085
2019 Term 37 42 10 7 4 0 0 79 11 256
2019 Student 56 32 5 4 0 4 0 91 4 109
2018 Indeterminate (permanent) 21 43 20 12 4 1 0 64 16 1525
2018 Term 32 36 16 10 2 3 0 70 13 207
2017 Indeterminate (permanent) 17 42 21 13 6 1 0 60 20 2000
2017 Term 26 41 17 10 4 1 0 68 14 278
2017 Student 25 45 22 3 0 5 0 74 3 27

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 38 23 14 4 2 0 58 19 2236
2020 Term 34 37 12 7 2 7 1 77 9 277
2019 Indeterminate (permanent) 13 32 25 20 8 2 0 46 28 2075
2019 Term 24 29 19 15 5 7 0 57 22 253
2019 Student 44 31 10 1 1 12 1 86 2 109

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 36 14 9 4 3 1 72 13 2239
2020 Term 38 29 14 7 4 6 3 73 11 275
2019 Indeterminate (permanent) 28 36 16 10 5 3 1 67 16 2082
2019 Term 34 36 11 9 3 5 3 75 12 256
2019 Student 50 15 15 6 4 6 5 73 10 108
2018 Indeterminate (permanent) 25 35 17 14 6 3 1 62 21 1527
2018 Term 30 32 17 8 6 5 1 67 15 205
2017 Indeterminate (permanent) 28 34 17 11 5 4 1 65 17 1997
2017 Term 31 34 12 8 5 7 3 72 15 279
2017 Student 46 14 11 14 0 15 0 71 17 27

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 38 18 5 2 2 0 74 7 2238
2020 Term 47 34 13 1 1 3 0 84 2 273
2019 Indeterminate (permanent) 29 36 21 8 3 3 0 67 11 2078
2019 Term 43 31 16 4 2 3 1 77 6 254
2019 Student 53 26 11 3 0 6 2 85 3 108
2018 Indeterminate (permanent) 22 36 28 10 3 1 0 59 13 1529
2018 Term 38 32 19 5 2 4 0 73 6 207

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 24 20 13 9 12 2 52 25 2245
2020 Term 32 21 19 5 5 15 3 65 12 277
2019 Indeterminate (permanent) 17 21 22 16 12 11 2 43 31 2078
2019 Term 25 20 20 8 6 18 3 57 17 255
2019 Student 47 22 11 1 2 12 6 83 3 109
2018 Indeterminate (permanent) 13 22 22 18 14 9 2 39 36 1527
2018 Term 23 27 16 12 5 15 1 61 20 206
2017 Indeterminate (permanent) 11 20 22 16 14 15 2 37 36 2002
2017 Term 16 24 20 10 7 19 4 52 23 277
2017 Student 23 27 18 5 3 25 0 66 10 27

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 22 35 20 14 7 2 0 58 22 2244
2020 Term 32 35 16 8 4 5 1 71 12 276
2019 Indeterminate (permanent) 19 32 21 16 11 1 0 51 28 2085
2019 Term 33 32 16 11 4 5 0 68 16 253
2019 Student 54 21 8 2 0 12 3 88 2 109
2018 Indeterminate (permanent) 13 30 22 21 14 1 0 43 35 1529
2018 Term 23 30 20 12 8 6 0 57 22 206
2017 Indeterminate (permanent) 15 33 20 16 13 2 0 49 30 2001
2017 Term 25 35 14 11 8 7 0 65 20 278
2017 Student 45 16 12 9 0 15 3 74 11 27

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 28 18 17 16 2 2 47 34 2251
2020 Term 29 27 18 8 7 8 3 63 17 277
2019 Indeterminate (permanent) 16 26 18 17 20 2 1 44 38 2085
2019 Term 33 26 14 12 9 5 2 63 23 256
2019 Student 37 12 8 6 4 9 25 74 14 109
2018 Indeterminate (permanent) 13 23 17 22 23 1 1 37 46 1530
2018 Term 26 27 12 17 13 5 1 56 31 206
2017 Indeterminate (permanent) 14 26 15 18 22 3 1 42 42 2002
2017 Term 21 31 16 14 10 6 1 56 26 279
2017 Student 22 10 3 7 3 22 35 72 22 27

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 24 13 5 2 1 2 80 7 2250
2020 Term 56 24 7 3 2 0 7 87 6 277
2019 Indeterminate (permanent) 54 25 12 4 2 0 3 82 6 2082
2019 Term 57 20 11 3 1 0 9 85 4 255
2019 Student 58 22 6 2 0 2 11 92 2 109

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 24 15 5 2 2 2 77 8 2244
2020 Term 54 22 13 3 1 2 5 81 5 277
2019 Indeterminate (permanent) 44 25 17 6 3 2 2 72 10 2082
2019 Term 49 24 10 7 1 3 6 80 10 255
2019 Student 59 13 14 1 1 2 11 82 2 109

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 78 8 4 2 2 3 3 92 3 2238
2020 Term 84 6 1 1 1 2 5 97 2 277
2019 Indeterminate (permanent) 75 8 5 2 2 4 4 90 4 2074
2019 Term 75 7 6 1 1 2 8 90 3 255
2019 Student 83 3 1 1 1 3 8 97 2 109

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 76 10 4 1 1 2 6 94 2 2247
2020 Term 78 10 3 1 1 2 6 96 1 277
2019 Indeterminate (permanent) 78 6 3 1 1 3 9 95 2 2071
2019 Term 79 8 2 1 1 1 10 96 2 254
2019 Student 79 6 1 1 1 2 10 97 2 109

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 44 18 7 2 3 0 72 10 2244
2020 Term 37 40 11 7 1 3 1 81 8 277
2019 Indeterminate (permanent) 21 44 20 9 3 2 0 67 12 2080
2019 Term 33 38 14 8 3 3 0 74 11 256
2019 Student 37 40 14 3 1 1 5 81 4 108
2018 Indeterminate (permanent) 17 39 25 10 6 3 0 58 16 1530
2018 Term 32 41 11 9 2 4 1 77 12 207
2017 Indeterminate (permanent) 19 39 22 11 5 3 0 60 17 2004
2017 Term 29 42 14 6 3 5 0 75 10 279
2017 Student 27 37 12 14 0 9 0 71 16 27

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 40 12 4 2 1 0 82 6 2237
2020 Term 56 32 6 2 1 2 0 90 4 275
2019 Indeterminate (permanent) 37 40 14 5 2 2 0 79 7 2074
2019 Term 54 29 8 3 2 3 0 86 5 255
2019 Student 66 31 2 2 0 0 0 96 2 108
2018 Indeterminate (permanent) 36 42 14 5 2 1 0 79 7 1519
2018 Term 53 34 9 3 0 0 0 87 3 202
2017 Indeterminate (permanent) 36 43 13 4 2 2 0 81 6 1998
2017 Term 49 39 7 3 1 1 1 89 4 278
2017 Student 63 28 5 0 0 0 5 95 0 27

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 34 16 4 1 5 0 77 6 2241
2020 Term 46 31 12 3 1 6 1 83 5 276
2019 Indeterminate (permanent) 38 36 16 4 2 3 0 77 6 2071
2019 Term 53 21 17 5 1 4 0 77 6 256
2019 Student 64 21 6 2 1 5 2 91 3 109
2018 Indeterminate (permanent) 32 37 19 6 2 3 0 72 8 1521
2018 Term 47 31 13 3 2 3 1 81 5 201
2017 Indeterminate (permanent) 33 36 18 4 3 5 1 74 7 1997
2017 Term 49 26 12 3 1 8 1 83 4 278
2017 Student 41 34 7 4 0 9 5 87 5 27

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 32 21 6 2 8 1 69 9 2249
2020 Term 33 33 15 3 2 11 2 77 6 277

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 29 11 6 2 4 2 80 8 2241
2020 Term 48 28 9 5 1 6 3 83 7 276

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 57 32 7 3 1 0 0 89 4 2239
2020 Term 71 24 3 2 1 0 0 95 2 276
2019 Indeterminate (permanent) 52 34 8 4 2 0 0 86 6 2082
2019 Term 68 23 4 2 2 0 0 92 4 256
2019 Student 84 13 1 2 0 0 0 97 2 108
2018 Indeterminate (permanent) 45 37 12 4 2 0 0 82 6 1517
2018 Term 63 30 4 4 0 0 0 93 4 200
2017 Indeterminate (permanent) 44 40 9 4 3 0 0 85 7 2002
2017 Term 60 31 3 4 1 1 0 92 6 279
2017 Student 66 29 5 0 0 0 0 95 0 27

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 31 12 4 3 0 0 82 6 2241
2020 Term 65 26 5 2 2 1 0 91 4 276
2019 Indeterminate (permanent) 42 32 14 7 4 0 0 75 11 2087
2019 Term 58 25 9 6 2 0 0 84 8 253
2019 Student 68 26 2 4 0 0 0 94 4 107
2018 Indeterminate (permanent) 36 33 19 7 4 0 0 69 11 1520
2018 Term 52 30 11 5 2 0 0 83 6 200
2017 Indeterminate (permanent) 35 35 16 8 4 0 0 71 13 2003
2017 Term 50 31 9 6 4 0 0 81 9 278
2017 Student 47 43 5 5 0 0 0 90 5 27

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 37 11 5 2 0 0 81 8 2231
2020 Term 59 30 6 1 2 1 0 90 4 274
2019 Indeterminate (permanent) 37 36 16 8 3 0 0 73 11 2078
2019 Term 54 27 9 7 3 0 0 82 9 256
2019 Student 65 29 3 3 0 0 0 94 3 107
2018 Indeterminate (permanent) 31 38 18 10 4 0 0 68 13 1516
2018 Term 45 32 17 4 2 0 0 77 6 201
2017 Indeterminate (permanent) 31 38 16 10 4 0 0 69 14 2002
2017 Term 42 39 9 7 3 0 0 81 10 279
2017 Student 66 26 3 5 0 0 0 93 5 27

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 25 15 6 4 3 1 74 10 2247
2020 Term 55 24 12 4 3 3 0 81 7 277
2019 Indeterminate (permanent) 40 26 17 9 6 2 1 68 15 2084
2019 Term 50 23 9 10 5 3 0 76 15 254
2019 Student 51 17 9 6 4 8 4 78 11 109
2018 Indeterminate (permanent) 35 28 19 9 6 2 0 65 16 1525
2018 Term 43 22 17 11 5 2 1 66 16 202
2017 Indeterminate (permanent) 36 28 17 9 5 4 1 67 15 2004
2017 Term 45 23 13 6 7 4 1 73 14 278
2017 Student 39 15 14 7 5 17 3 67 15 27
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Indeterminate (permanent) 11 61 27 2253
2020 Term 13 56 32 275
2019 Indeterminate (permanent) 14 56 31 2090
2019 Term 23 45 32 256
2019 Student 70 13 17 109
2018 Indeterminate (permanent) 15 56 29 1534
2018 Term 15 53 32 206
2017 Indeterminate (permanent) 14 57 29 2002
2017 Term 15 55 30 279
2017 Student 83 4 13 27

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Indeterminate (permanent) 36 16 31 10 0 7 264
2020 Term 8 27 11 13 38 3 35
2019 Indeterminate (permanent) 32 18 29 13 0 9 291
2019 Student 0 1 4 0 93 1 76
2018 Indeterminate (permanent) 24 22 34 14 0 6 246
2018 Term 15 9 17 14 46 0 32
2017 Indeterminate (permanent) 36 20 19 18 0 7 286
2017 Term 18 12 25 17 26 2 42
2017 Student 0 0 0 0 100 0 23
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 2248
2020 Term 3 97 276
2019 Indeterminate (permanent) 8 92 2085
2019 Term 6 94 255
2019 Student 5 95 109
2018 Indeterminate (permanent) 10 90 1535
2018 Term 3 97 205

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 53 47 162
2018 Indeterminate (permanent) 48 52 159

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 56 44 162
2018 Indeterminate (permanent) 58 42 159

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 7 93 162
2018 Indeterminate (permanent) 7 93 159

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 162
2018 Indeterminate (permanent) 0 100 159

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 5 95 162
2018 Indeterminate (permanent) 5 95 159

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 15
2018 Indeterminate (permanent) 3 97 159

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 4 96 162

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 33 67 161
2018 Indeterminate (permanent) 40 60 158

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 36 64 161
2018 Indeterminate (permanent) 36 64 158

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 49 51 161
2018 Indeterminate (permanent) 45 55 158

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 40 60 161
2018 Indeterminate (permanent) 36 64 158

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 32 68 161
2018 Indeterminate (permanent) 38 62 158

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 49 51 161
2018 Indeterminate (permanent) 45 55 158

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 24 76 161
2018 Indeterminate (permanent) 29 71 158

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 15
2018 Indeterminate (permanent) 0 100 158

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 5 95 161
2018 Indeterminate (permanent) 6 94 158

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 6 94 161
2018 Indeterminate (permanent) 16 84 158

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 52 48 161
2018 Indeterminate (permanent) 46 54 158

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 20 80 161
2018 Indeterminate (permanent) 23 77 158

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 14 86 161
2018 Indeterminate (permanent) 13 87 158

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 49 51 161
2018 Indeterminate (permanent) 56 44 158

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 24 76 161
2018 Indeterminate (permanent) 26 74 158

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 15 85 161
2018 Indeterminate (permanent) 21 79 158

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 17 83 161
2018 Indeterminate (permanent) 23 77 158

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 5 95 161
2018 Indeterminate (permanent) 8 92 158

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 3 97 161
2018 Indeterminate (permanent) 5 95 158

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 9 91 161
2018 Indeterminate (permanent) 5 95 158

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 12 88 161
2018 Indeterminate (permanent) 8 92 158

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 31 69 161
2018 Indeterminate (permanent) 26 74 158

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 10 90 156
2018 Indeterminate (permanent) 11 89 151

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 26 74 156
2018 Indeterminate (permanent) 22 78 151

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 7 93 156
2018 Indeterminate (permanent) 10 90 151

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 9 91 156
2018 Indeterminate (permanent) 7 93 151

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 14 86 156
2018 Indeterminate (permanent) 11 89 151

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 8 92 156
2018 Indeterminate (permanent) 10 90 151

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 8 92 156
2018 Indeterminate (permanent) 2 98 151

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 15 85 156
2018 Indeterminate (permanent) 10 90 151

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 7 93 156
2018 Indeterminate (permanent) 6 94 151

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 36 64 156
2018 Indeterminate (permanent) 33 67 151

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 11 89 156
2018 Indeterminate (permanent) 13 87 151

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 47 53 156
2018 Indeterminate (permanent) 55 45 151

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 45 55 156
2018 Indeterminate (permanent) 49 51 151

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 5 95 151

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 12 88 156
2018 Indeterminate (permanent) 11 89 151

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 15 16 5 3 34 8 58 15 2243
2020 Term 26 11 10 3 1 36 13 72 9 277
2019 Indeterminate (permanent) 18 13 21 6 4 30 9 50 16 2085
2019 Term 29 10 12 5 2 31 10 67 13 255
2019 Student 28 9 6 2 0 28 28 84 4 109
2018 Indeterminate (permanent) 14 15 23 6 5 30 7 47 17 1529
2018 Term 18 12 13 2 1 41 12 65 8 206
2017 Indeterminate (permanent) 13 15 20 6 4 33 9 49 17 2004
2017 Term 18 12 13 2 2 37 17 64 9 279
2017 Student 21 12 5 0 0 50 12 86 0 27

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 30 17 5 2 10 1 72 8 2243
2020 Term 45 25 10 2 1 15 2 84 4 276
2019 Indeterminate (permanent) 32 28 19 5 3 12 1 69 9 2084
2019 Term 44 23 14 2 2 12 3 78 5 255
2019 Student 47 24 5 2 1 17 5 91 4 109
2018 Indeterminate (permanent) 24 29 24 7 4 10 1 60 13 1530
2018 Term 33 24 19 3 2 19 1 71 5 204
2017 Indeterminate (permanent) 25 30 21 6 4 13 1 64 12 2003
2017 Term 34 30 10 2 1 19 3 82 4 279
2017 Student 42 24 5 3 0 22 5 89 4 27
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 2246
2020 Term 3 97 277
2019 Indeterminate (permanent) 4 96 2083
2019 Term 7 93 255
2018 Indeterminate (permanent) 5 95 1531
2018 Term 3 97 207

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 35 65 95
2018 Indeterminate (permanent) 29 71 77

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 82 18 95
2018 Indeterminate (permanent) 72 28 77

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 95
2018 Indeterminate (permanent) 0 100 77

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 12 88 77

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 28 72 93
2018 Indeterminate (permanent) 19 81 77

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 26 74 93
2018 Indeterminate (permanent) 26 74 77

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 7 93 93
2018 Indeterminate (permanent) 10 90 77

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 26 74 93
2018 Indeterminate (permanent) 19 81 77

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 40 60 93
2018 Indeterminate (permanent) 40 60 77

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 17
2018 Indeterminate (permanent) 0 100 77

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 6 94 77

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 11 89 93
2018 Indeterminate (permanent) 12 88 77

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 17
2018 Indeterminate (permanent) 0 100 77

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 10 90 93
2018 Indeterminate (permanent) 7 93 77

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 93
2018 Indeterminate (permanent) 0 100 77

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 17 83 93
2018 Indeterminate (permanent) 20 80 77

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 24 76 93
2018 Indeterminate (permanent) 24 76 77

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 13 87 93
2018 Indeterminate (permanent) 13 87 77

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 8 92 93
2018 Indeterminate (permanent) 10 90 77

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 12 88 93
2018 Indeterminate (permanent) 16 84 77

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 17

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 11 89 77

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 9 91 93
2018 Indeterminate (permanent) 6 94 77

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 58 42 93
2018 Indeterminate (permanent) 52 48 77

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 15 85 74

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 17

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 17

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 10 90 74

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 17

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 24 76 74

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 9 91 74

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 49 51 74

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 17
2018 Indeterminate (permanent) 0 100 74

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 52 48 74

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 12 88 74

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 20 15 17 2 2 37 7 62 7 2243
2020 Term 28 11 11 3 1 37 10 73 7 275
2019 Indeterminate (permanent) 19 13 21 3 2 33 9 55 9 2078
2019 Term 29 12 12 3 2 34 8 70 9 254
2019 Student 32 9 6 0 1 31 19 85 2 108
2018 Indeterminate (permanent) 15 14 26 3 2 33 7 49 9 1531
2018 Term 18 13 13 2 1 42 11 66 6 206
2017 Indeterminate (permanent) 13 15 21 2 2 39 8 52 8 2001
2017 Term 18 12 13 1 1 42 12 67 4 279
2017 Student 18 10 5 0 0 50 17 84 0 27

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 32 17 3 2 12 1 75 6 2244
2020 Term 48 25 11 1 2 13 2 85 3 276
2019 Indeterminate (permanent) 34 28 19 3 2 13 1 72 6 2080
2019 Term 47 21 12 4 2 13 2 80 7 255
2019 Student 55 21 6 0 1 14 3 91 1 108
2018 Indeterminate (permanent) 25 28 25 4 2 14 1 63 8 1531
2018 Term 34 26 17 2 1 18 3 75 3 206
2017 Indeterminate (permanent) 25 30 20 4 2 18 1 68 7 2001
2017 Term 34 25 13 2 1 23 2 79 4 278
2017 Student 35 18 0 0 0 33 14 100 0 27
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 33 17 8 5 0 1 70 13 2247
2020 Term 37 29 21 7 3 0 3 68 11 277

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 26 12 4 3 0 1 81 7 2241
2020 Term 51 23 15 8 2 0 2 75 10 276
2019 Indeterminate (permanent) 47 29 14 5 4 0 1 77 9 2085
2019 Term 47 26 15 6 5 1 1 74 10 255
2019 Student 46 31 13 7 2 0 1 78 9 109
2018 Indeterminate (permanent) 42 29 17 6 5 0 1 72 11 1532
2018 Term 40 26 17 10 5 1 0 67 16 207
2017 Indeterminate (permanent) 42 31 14 7 4 0 2 74 11 1999
2017 Term 45 30 13 6 4 1 1 76 10 278
2017 Student 46 34 7 12 0 0 0 81 12 27

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 17 29 27 17 11 0 0 46 27 2249
2020 Term 35 31 18 11 3 0 2 67 14 277
2019 Indeterminate (permanent) 18 30 28 14 9 0 0 48 24 2082
2019 Term 31 30 25 10 4 0 0 62 14 256
2019 Student 50 33 12 3 2 0 0 83 5 109
2018 Indeterminate (permanent) 11 28 29 18 12 0 0 39 31 1535
2018 Term 22 33 28 10 4 3 1 57 14 207
2017 Indeterminate (permanent) 15 28 29 17 10 0 1 43 28 2002
2017 Term 25 32 23 16 4 0 0 57 20 279
2017 Student 37 30 21 3 9 0 0 67 12 27

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 27 35 22 10 5 0 1 63 15 2243
2020 Term 50 27 15 3 2 0 3 79 6 277
2019 Indeterminate (permanent) 25 36 24 10 5 0 1 61 15 2076
2019 Term 48 27 14 7 2 0 1 77 9 255
2019 Student 67 23 4 3 2 1 1 92 5 108
2018 Indeterminate (permanent) 18 32 27 15 7 0 1 50 23 1530
2018 Term 34 36 17 5 2 3 3 75 7 207
2017 Indeterminate (permanent) 21 32 25 14 6 0 2 54 20 1999
2017 Term 33 37 15 10 3 0 2 71 14 277
2017 Student 61 25 0 10 4 0 0 86 14 27

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 27 23 17 11 0 1 49 28 2239
2020 Term 38 25 19 12 3 1 3 65 16 277
2019 Indeterminate (permanent) 17 27 25 17 14 0 0 44 31 2081
2019 Term 35 25 19 13 6 1 1 61 20 256
2019 Student 65 19 7 4 2 2 1 87 6 109
2018 Indeterminate (permanent) 14 23 24 21 17 1 1 37 39 1525
2018 Term 27 24 22 15 8 2 2 52 24 207
2017 Indeterminate (permanent) 15 26 24 19 13 1 1 42 33 2004
2017 Term 28 29 17 14 10 1 0 58 24 278
2017 Student 68 25 0 3 4 0 0 93 7 27

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 30 16 9 6 0 2 68 15 2234
2020 Term 54 30 8 4 2 0 2 86 6 277
2019 Indeterminate (permanent) 42 30 14 6 4 0 3 74 11 2071
2019 Term 63 18 9 6 1 0 2 84 7 254
2019 Student 72 17 6 1 0 0 4 93 1 109
2018 Indeterminate (permanent) 36 28 17 9 6 0 4 67 15 1530
2018 Term 49 26 15 3 3 1 3 78 6 205
2017 Indeterminate (permanent) 35 30 17 8 5 1 5 69 13 2004
2017 Term 47 32 9 5 2 1 3 82 8 279
2017 Student 67 14 7 3 4 0 5 85 7 27

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 31 20 12 8 0 0 59 20 2249
2020 Term 36 31 18 10 5 0 0 68 15 277
2019 Indeterminate (permanent) 32 32 20 9 7 0 1 65 15 2080
2019 Term 50 26 13 7 4 0 0 76 11 253
2019 Student 52 33 12 2 1 0 0 85 3 109
2018 Indeterminate (permanent) 26 31 21 12 8 0 1 58 20 1533
2018 Term 41 28 20 5 3 3 1 71 9 207
2017 Indeterminate (permanent) 28 33 21 11 6 0 1 62 17 1998
2017 Term 41 28 22 6 2 0 1 70 8 278
2017 Student 38 35 5 9 12 0 0 74 21 27

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 26 17 11 6 0 6 64 17 2246
2020 Term 40 29 14 8 4 0 5 73 13 277

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 36 19 8 3 0 1 69 11 2245
2020 Term 47 29 11 6 3 0 4 79 9 277
2019 Indeterminate (permanent) 27 35 24 8 4 1 1 63 13 2080
2019 Term 43 27 18 8 1 2 1 72 9 255
2019 Student 66 24 7 2 0 0 1 91 2 109
2018 Indeterminate (permanent) 19 34 28 12 6 0 1 53 18 1526
2018 Term 34 28 20 8 4 3 2 66 13 206
2017 Indeterminate (permanent) 22 34 23 13 6 1 1 57 19 1997
2017 Term 36 29 18 11 5 1 2 66 16 279
2017 Student 57 19 19 5 0 0 0 76 5 27

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 23 39 22 11 4 0 1 63 15 2244
2020 Term 45 27 16 6 2 1 2 75 8 276
2019 Indeterminate (permanent) 19 34 26 14 6 1 1 53 21 2082
2019 Term 35 29 22 9 4 1 0 65 13 255
2019 Student 65 22 9 3 0 0 1 88 3 109
2018 Indeterminate (permanent) 12 30 27 18 11 0 1 43 29 1524
2018 Term 28 32 22 7 6 3 2 63 14 205
2017 Indeterminate (permanent) 14 31 28 17 9 0 1 45 27 1996
2017 Term 31 29 18 14 6 1 0 61 21 278
2017 Student 46 29 13 12 0 0 0 75 12 27

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 35 18 9 3 0 1 69 13 2247
2020 Term 47 25 19 6 2 0 2 73 8 276
2019 Indeterminate (permanent) 28 33 21 11 5 0 1 62 17 2078
2019 Term 39 28 17 10 5 0 1 67 15 255
2019 Student 53 22 17 5 3 0 1 76 7 109
2018 Indeterminate (permanent) 20 34 24 14 8 0 1 54 22 1527
2018 Term 34 31 19 10 4 0 2 67 14 204
2017 Indeterminate (permanent) 22 33 23 12 8 0 1 56 20 1999
2017 Term 30 31 20 12 6 1 1 61 18 279
2017 Student 46 25 19 5 5 0 0 71 10 27

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 30 14 8 5 0 1 73 13 2239
2020 Term 56 23 12 2 4 0 2 81 6 276
2019 Indeterminate (permanent) 37 30 16 9 7 1 1 68 16 2076
2019 Term 57 24 8 6 4 1 1 82 9 254
2019 Student 72 15 8 2 1 0 2 89 3 109

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 33 22 11 4 0 0 62 16 2247
2020 Term 30 34 19 10 5 0 1 65 15 277

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 36 18 10 4 1 0 67 14 2246
2020 Term 46 34 15 2 2 0 1 81 4 276
2019 Indeterminate (permanent) 33 36 19 8 4 0 1 69 12 2075
2019 Term 53 26 13 5 2 1 0 80 7 254
2019 Student 59 31 6 3 0 0 0 91 3 108
2018 Indeterminate (permanent) 26 33 23 11 5 0 1 60 17 1525
2018 Term 42 34 15 5 3 0 1 77 8 200
2017 Indeterminate (permanent) 28 32 23 11 5 1 1 61 16 1995
2017 Term 39 35 13 7 3 2 1 76 10 279
2017 Student 61 20 7 7 5 0 0 81 12 27

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 30 13 4 2 0 1 81 5 2234
2020 Term 47 31 16 5 0 1 2 79 5 277
2019 Indeterminate (permanent) 61 24 9 3 1 0 1 86 4 2072
2019 Term 67 19 9 3 1 0 1 87 4 255
2019 Student 81 16 2 2 0 0 0 96 2 108
2018 Indeterminate (permanent) 60 26 9 3 1 0 1 87 4 1523
2018 Term 61 23 9 3 1 0 2 86 5 206
2017 Indeterminate (permanent) 61 24 9 2 1 0 2 87 4 2006
2017 Term 66 22 8 1 1 0 1 89 3 279
2017 Student 66 25 5 0 4 0 0 91 4 27

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 38 20 9 4 0 0 67 13 2230
2020 Term 33 38 23 4 1 0 1 72 5 277

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 71 17 5 1 1 1 4 92 2 2232
2020 Term 72 21 3 1 0 0 3 96 2 277
2019 Indeterminate (permanent) 78 10 3 1 1 1 7 95 1 2066
2019 Term 80 11 3 1 1 0 3 94 2 254
2019 Student 84 8 3 1 0 0 4 96 1 109
2018 Indeterminate (permanent) 77 13 3 1 1 1 4 94 2 1523
2018 Term 80 9 4 1 1 0 4 94 2 204

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 82 8 3 2 2 1 3 93 4 2229
2020 Term 86 8 3 1 0 1 2 96 1 275
2019 Indeterminate (permanent) 78 9 5 2 2 1 2 90 4 2076
2019 Term 83 8 3 2 2 0 1 93 5 254
2019 Student 94 2 0 2 1 0 2 97 3 109
2018 Indeterminate (permanent) 74 11 6 2 2 2 3 89 5 1525
2018 Term 80 10 4 0 1 0 4 95 1 203
2017 Indeterminate (permanent) 78 10 5 2 2 1 2 91 5 2003
2017 Term 80 9 2 1 3 0 4 93 4 279
2017 Student 93 3 0 0 0 5 0 100 0 27

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 68 21 7 3 1 0 1 90 3 2220
2020 Term 79 15 4 1 0 0 2 95 1 277
2019 Indeterminate (permanent) 54 30 10 3 2 1 1 85 4 2080
2019 Term 67 20 6 2 2 0 2 89 4 254
2019 Student 86 8 2 1 1 0 2 96 2 107
2018 Indeterminate (permanent) 52 31 10 4 2 0 1 84 6 1534
2018 Term 66 21 8 3 0 0 2 89 3 206
2017 Indeterminate (permanent) 53 31 10 3 2 0 1 85 5 2002
2017 Term 66 22 6 3 1 0 2 90 4 277
2017 Student 85 8 3 0 5 0 0 93 5 27

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 69 18 6 3 3 0 1 88 6 2233
2020 Term 80 10 4 3 1 0 2 92 4 276
2019 Indeterminate (permanent) 60 21 10 5 3 1 1 82 8 2071
2019 Term 70 15 7 2 3 0 2 87 5 254
2019 Student 86 7 2 2 1 0 2 95 3 109
2018 Indeterminate (permanent) 53 23 12 7 5 0 1 77 11 1531
2018 Term 68 18 7 2 2 1 2 89 4 206
2017 Indeterminate (permanent) 57 22 10 5 4 0 1 81 9 2003
2017 Term 72 13 7 3 2 0 2 88 5 278
2017 Student 70 17 5 5 3 0 0 87 7 27

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 62 12 4 1 1 0 20 93 2 2240
2020 Term 76 4 2 0 0 0 18 98 0 276
2019 Indeterminate (permanent) 57 13 6 1 1 1 21 90 2 2070
2019 Term 72 5 1 1 0 0 20 97 1 252
2019 Student 84 3 1 0 0 0 12 99 0 108
2018 Indeterminate (permanent) 51 15 6 2 1 0 25 89 3 1521
2018 Term 63 9 2 0 0 0 26 97 0 205
2017 Indeterminate (permanent) 53 13 6 1 0 0 26 90 2 2001
2017 Term 66 6 1 1 0 0 26 98 1 278
2017 Student 64 0 0 0 0 0 36 100 0 27

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 73 17 5 1 0 0 4 94 1 2247
2020 Term 78 13 5 0 0 0 4 95 0 275
2019 Indeterminate (permanent) 69 19 5 1 1 1 5 92 2 2066
2019 Term 78 12 4 1 0 0 4 94 2 252
2019 Student 90 6 1 0 0 0 4 99 0 109
2018 Indeterminate (permanent) 67 20 6 1 1 1 5 91 2 1527
2018 Term 75 12 6 1 0 0 6 92 1 207
2017 Indeterminate (permanent) 67 18 6 2 1 1 6 91 2 1997
2017 Term 77 10 3 1 1 0 9 95 2 278
2017 Student 91 5 0 0 0 0 5 100 0 27

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 65 22 7 2 2 1 1 90 4 2248
2020 Term 25 23 21 13 17 0 1 48 31 277
2019 Indeterminate (permanent) 67 20 7 2 1 1 2 90 3 2075
2019 Term 35 15 18 12 19 0 1 51 31 255
2019 Student 79 6 5 1 4 1 5 90 5 108
2018 Indeterminate (permanent) 61 24 9 3 2 0 1 87 5 1532
2018 Term 21 17 24 16 21 0 1 39 37 207
2017 Indeterminate (permanent) 57 26 9 3 2 1 2 85 5 2006
2017 Term 22 18 18 20 21 0 2 41 41 278
2017 Student 70 4 0 7 8 0 10 82 18 27

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 29 13 4 1 0 1 81 5 2248
2020 Term 45 34 14 3 2 0 2 81 5 277
2019 Indeterminate (permanent) 60 23 10 3 1 0 2 86 4 2077
2019 Term 64 23 8 2 2 0 2 89 4 253
2019 Student 60 27 10 3 0 0 1 87 3 109
2018 Indeterminate (permanent) 55 29 10 3 1 0 2 85 4 1531
2018 Term 56 28 10 2 2 0 2 86 4 206
2017 Indeterminate (permanent) 56 28 10 2 1 0 3 86 3 2000
2017 Term 57 28 7 4 1 0 4 88 5 279
2017 Student 63 15 7 5 9 0 0 78 14 27

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 25 43 23 7 2 0 0 68 9 2250
2020 Term 27 39 24 6 3 0 0 67 9 277

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 13 35 36 13 4 0 0 48 16 2248
2020 Term 19 39 32 8 2 0 0 58 10 276
2019 Indeterminate (permanent) 15 35 35 12 3 0 0 50 15 2090
2019 Term 25 35 27 11 2 0 0 60 13 256
2019 Student 46 34 16 4 1 0 0 80 5 109
2018 Indeterminate (permanent) 10 33 38 15 4 0 0 43 19 1537
2018 Term 17 41 34 7 0 0 0 58 8 207
2017 Indeterminate (permanent) 9 31 39 16 5 0 0 40 21 2005
2017 Term 16 37 35 7 5 0 0 53 12 279
2017 Student 9 59 27 0 4 0 0 69 4 27

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 18 39 24 9 0 0 34 27 2242
2020 Term 5 15 34 31 15 0 0 46 20 275
2019 Indeterminate (permanent) 7 15 40 26 11 0 0 37 22 2075
2019 Term 5 10 36 28 21 0 0 49 15 255
2019 Student 2 8 36 28 26 0 0 54 10 109
2018 Indeterminate (permanent) 7 20 41 24 8 0 0 32 27 1519
2018 Term 3 12 36 31 18 1 0 49 15 206
2017 Indeterminate (permanent) 6 18 41 24 10 0 0 34 25 1996
2017 Term 4 15 36 29 16 0 1 45 19 278
2017 Student 9 13 29 35 14 0 0 49 22 27

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 38 11 4 2 1 0 83 5 2244
2020 Term 49 36 10 2 1 3 0 87 3 277
2019 Indeterminate (permanent) 17 39 23 13 5 5 0 58 18 2079
2019 Term 28 30 19 11 3 10 0 64 15 255
2019 Student 23 31 15 15 3 12 2 62 20 108
2018 Indeterminate (permanent) 10 28 28 19 10 5 0 41 30 1534
2018 Term 14 30 25 17 4 10 1 49 23 206
2017 Indeterminate (permanent) 9 29 25 18 11 8 0 42 31 2003
2017 Term 12 25 28 11 6 16 2 46 20 279
2017 Student 14 7 26 19 3 31 0 30 32 27

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 35 13 6 3 2 0 77 9 2239
2020 Term 47 32 11 3 2 6 0 83 5 276

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 28 13 12 8 1 1 66 21 2242
2020 Term 47 25 10 10 4 3 1 75 14 275

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 28 14 4 3 3 1 78 7 2245
2020 Term 57 29 7 0 1 5 1 91 1 275

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 37 14 7 4 1 0 74 11 2251
2020 Term 51 30 11 2 1 4 0 84 4 277
2019 Indeterminate (permanent) 21 37 20 13 6 2 0 60 19 2085
2019 Term 37 33 16 10 3 2 0 71 13 254
2019 Student 42 32 8 10 1 6 1 79 12 106
2018 Indeterminate (permanent) 17 33 24 15 8 2 0 51 24 1536
2018 Term 26 33 19 11 3 8 0 64 16 204
2017 Indeterminate (permanent) 16 37 21 15 8 3 0 55 24 1999
2017 Term 26 40 17 6 5 5 0 70 11 279
2017 Student 40 27 19 3 0 12 0 76 3 27

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 42 9 6 1 0 0 84 7 2252
2020 Term 52 34 7 3 3 2 0 87 5 277

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 37 11 6 2 0 0 81 8 2238
2020 Term 51 33 7 4 2 2 0 86 6 275

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 39 15 6 1 0 1 78 7 2237
2020 Term 46 31 15 4 2 2 1 79 5 276

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 34 10 3 1 1 1 86 4 2241
2020 Term 61 27 7 2 1 2 0 90 2 277

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 66 17 6 1 1 6 3 92 2 2245
2020 Term 76 11 4 0 0 7 1 95 1 276

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 60 29 7 2 1 1 0 90 3 2249
2020 Term 61 30 4 3 0 2 0 93 3 277

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 29 8 6 4 1 0 82 10 2240
2020 Term 62 24 6 3 3 1 0 87 6 276

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 58 27 8 5 2 0 0 86 7 2243
2020 Term 62 27 5 3 1 2 0 91 4 277

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 22 54 11 9 2 1 0 78 11 561
2020 Term 14 45 21 13 0 7 0 64 14 15
2019 Indeterminate (permanent) 10 41 22 16 4 3 3 55 22 516

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 97 3 562
2020 Term 93 7 15

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 46 16 10 4 0 0 70 14 548
2020 Term 15 62 15 0 8 0 0 77 8 13
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 2238
2020 Term 8 92 267

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 2239
2020 Term 6 94 270
2019 Indeterminate (permanent) 10 90 2085
2019 Term 11 89 256
2019 Student 10 90 108
2017 Indeterminate (permanent) 10 90 2002
2017 Term 9 91 279

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 36 64 168

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 79 21 169
2019 Indeterminate (permanent) 81 19 208
2019 Term 80 20 30
2019 Student 91 9 11
2017 Indeterminate (permanent) 75 25 200
2017 Term 76 24 25

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 56 31 6 6 1 0 0 87 6 135
2019 Indeterminate (permanent) 51 38 4 5 2 0 1 90 7 166
2019 Term 53 22 14 8 4 0 0 74 12 24
2019 Student 60 40 0 0 0 0 0 100 0 10
2017 Indeterminate (permanent) 46 43 5 3 1 1 0 90 5 150
2017 Term 68 16 11 0 5 0 0 84 5 19

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 31 9 3 2 3 4 84 6 2246
2020 Term 49 30 5 4 1 5 6 89 5 276
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 5 75 18 1 93 7 2253
2020 Term 4 66 23 6 94 6 277

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 59 41 123

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 22 22 21 16 9 4 7 49 28 122

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 13 23 14 21 16 2 10 41 42 123

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 66 9 4 1 2 3 16 92 4 2250
2020 Term 55 8 3 2 0 5 26 93 3 276
2019 Indeterminate (permanent) 64 13 6 4 2 2 9 87 7 2078
2019 Term 60 8 7 1 1 3 19 88 2 256
2019 Student 57 6 2 2 2 6 26 92 5 108
2018 Indeterminate (permanent) 68 8 5 3 3 2 12 88 6 1534
2018 Term 70 8 4 0 1 2 14 94 2 207
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