2020 Public Service Employee Survey Results for National Research Council Canada by Question 101. Do you work full-time or part-time?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 50 5 8 2 0 0 85 10 2516
2020 Part-time 47 42 2 7 2 0 0 89 9 66

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 73 17 4 3 1 0 1 92 4 2511
2020 Part-time 87 8 3 1 1 0 0 95 2 66
2017 Full-time 64 22 7 4 2 1 1 88 5 2276
2017 Part-time 67 23 6 2 2 0 0 90 4 45

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 41 10 10 2 0 0 77 12 2514
2020 Part-time 51 37 6 4 2 0 0 88 6 66
2019 Full-time 52 34 6 6 2 0 0 86 8 2405
2019 Part-time 73 17 4 2 4 0 0 91 6 44
2017 Full-time 48 36 6 7 3 0 0 85 9 2277
2017 Part-time 45 50 0 5 0 0 0 95 5 45

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 40 13 7 2 0 1 77 9 2501
2020 Part-time 55 31 5 1 2 0 6 91 4 66
2019 Full-time 33 40 13 10 4 0 0 73 14 2400
2019 Part-time 46 38 9 6 0 0 1 86 6 44
2017 Full-time 27 41 13 13 6 0 0 68 19 2275
2017 Part-time 27 54 12 6 0 0 0 82 6 45

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 35 7 5 1 0 0 87 6 2500
2020 Part-time 57 32 6 2 0 0 3 92 2 65
2019 Full-time 56 32 7 4 1 0 0 89 5 2390
2019 Part-time 67 25 6 0 2 0 0 92 2 44
2017 Full-time 54 35 6 4 1 0 0 90 5 2270
2017 Part-time 48 43 2 6 0 0 0 92 6 45

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 33 10 8 3 0 0 79 11 2511
2020 Part-time 53 33 9 3 1 0 0 87 4 65
2019 Full-time 47 30 12 7 4 0 0 78 10 2402
2019 Part-time 59 28 6 4 2 0 2 88 6 43
2017 Full-time 41 33 13 8 3 1 1 75 11 2268
2017 Part-time 43 39 4 8 4 0 2 84 12 45

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 37 9 6 3 0 0 82 9 2513
2020 Part-time 57 34 6 3 0 0 0 91 3 66
2019 Full-time 43 37 11 7 3 0 0 79 10 2411
2019 Part-time 51 37 8 2 2 0 0 88 4 44
2017 Full-time 36 45 10 6 2 0 0 82 9 2275
2017 Part-time 32 53 12 2 2 0 0 84 3 45

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 40 14 10 5 0 0 71 15 2515
2020 Part-time 61 24 11 4 0 0 0 85 4 66
2019 Full-time 29 36 16 12 6 0 0 65 18 2407
2019 Part-time 45 38 2 12 0 0 3 86 12 44
2017 Full-time 23 36 17 15 8 0 0 60 23 2277
2017 Part-time 41 28 19 11 2 0 0 69 13 44

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 43 12 8 3 0 0 77 11 2498
2020 Part-time 51 40 5 3 1 0 0 91 4 66
2019 Full-time 32 42 13 10 3 0 0 74 13 2402
2019 Part-time 52 26 12 6 4 0 0 78 10 43
2017 Full-time 25 46 14 11 4 0 0 71 15 2274
2017 Part-time 27 43 23 6 0 0 0 70 6 45

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 47 39 8 4 1 0 0 86 6 2499
2020 Part-time 58 29 9 3 1 0 0 86 4 66
2019 Full-time 41 39 12 6 2 0 0 80 8 2399
2019 Part-time 60 16 17 4 4 0 0 75 8 44
2017 Full-time 36 43 11 6 3 0 0 80 9 2277
2017 Part-time 35 51 10 4 0 0 0 86 4 45

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 38 13 7 4 0 0 76 11 2510
2020 Part-time 61 24 12 3 0 0 0 85 3 66
2019 Full-time 34 38 13 10 5 0 0 73 15 2405
2019 Part-time 57 25 12 2 4 0 0 82 6 43
2017 Full-time 28 42 15 9 6 0 0 70 15 2276
2017 Part-time 25 55 12 6 2 0 0 80 8 45

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 58 32 7 2 1 0 0 90 3 2504
2020 Part-time 65 26 7 2 0 0 0 91 2 65
2019 Full-time 57 31 8 3 1 0 0 88 4 2396
2019 Part-time 63 27 8 0 2 0 0 90 2 44
2017 Full-time 56 35 7 2 1 0 0 91 3 2272
2017 Part-time 48 43 8 2 0 0 0 91 2 45

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 39 12 8 3 0 0 77 11 2507
2020 Part-time 52 33 9 5 1 0 0 85 6 65
2019 Full-time 34 39 14 9 5 0 0 73 13 2397
2019 Part-time 58 18 13 7 4 0 0 76 11 44
2017 Full-time 30 43 13 10 4 0 0 73 14 2270
2017 Part-time 30 40 16 10 0 0 4 73 10 45

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 35 12 7 3 0 0 77 10 2506
2020 Part-time 55 25 15 4 1 0 0 80 5 65
2019 Full-time 41 33 14 7 4 0 0 74 11 2407
2019 Part-time 57 15 10 10 6 2 0 74 17 44
2017 Full-time 37 36 14 8 4 0 0 73 13 2268
2017 Part-time 34 51 13 2 0 0 0 85 2 45

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 43 13 7 2 0 0 78 9 2494
2020 Part-time 52 36 9 3 0 0 0 88 3 65
2019 Full-time 32 40 15 8 3 0 0 73 12 2379
2019 Part-time 56 25 9 7 0 2 2 84 7 44
2017 Full-time 28 39 16 10 5 0 1 68 16 2271
2017 Part-time 33 51 10 6 0 0 0 84 6 45

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 36 7 4 1 0 0 88 5 2514
2020 Part-time 70 23 5 2 0 0 0 93 2 66
2019 Full-time 49 36 9 4 1 0 0 85 5 2411
2019 Part-time 63 28 5 2 2 0 0 91 4 44
2017 Full-time 45 39 10 5 2 0 0 83 7 2271
2017 Part-time 40 44 12 3 0 0 0 84 3 45

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 37 18 11 6 0 0 66 17 2509
2020 Part-time 49 33 16 1 0 0 0 83 1 65
2019 Full-time 32 35 18 10 5 0 0 67 15 2402
2019 Part-time 39 52 6 0 2 0 2 92 2 44
2017 Full-time 25 41 19 9 5 0 1 67 13 2273
2017 Part-time 32 35 23 4 3 0 2 69 7 45

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 6 23 39 23 8 1 1 31 29 2513
2020 Part-time 5 9 40 24 22 0 0 46 14 66
2019 Full-time 8 25 38 20 8 1 1 28 33 2404
2019 Part-time 8 23 38 7 19 0 5 28 32 44
2017 Full-time 10 27 38 15 7 0 2 23 38 2268
2017 Part-time 4 28 31 23 10 0 4 35 33 45

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 4 11 24 35 22 2 1 59 16 2504
2020 Part-time 2 1 23 27 41 0 5 72 3 66
2019 Full-time 6 15 29 29 17 2 2 47 22 2394
2019 Part-time 6 11 24 18 33 2 6 56 19 44
2017 Full-time 9 19 29 24 13 2 4 39 30 2257
2017 Part-time 4 18 28 30 17 0 4 48 22 44

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 12 22 34 20 9 1 2 31 35 2508
2020 Part-time 7 12 28 25 18 3 8 47 21 66
2019 Full-time 16 26 30 16 9 2 2 26 43 2401
2019 Part-time 9 16 31 9 24 3 8 37 29 44
2017 Full-time 18 27 28 15 7 2 4 23 47 2267
2017 Part-time 8 30 41 13 2 0 6 16 41 45

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 4 12 33 35 14 0 1 50 16 2505
2020 Part-time 4 4 15 44 28 3 3 76 8 66
2019 Full-time 5 13 35 30 15 1 1 46 18 2390
2019 Part-time 0 7 29 21 32 2 8 59 8 44
2017 Full-time 6 14 35 28 12 1 3 42 21 2260
2017 Part-time 3 14 35 20 23 0 4 45 18 45

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 11 19 29 24 14 1 2 39 31 2505
2020 Part-time 1 6 22 38 29 3 1 70 8 66
2019 Full-time 13 20 29 21 14 2 2 37 34 2398
2019 Part-time 2 13 28 21 31 0 5 55 16 44
2017 Full-time 13 23 29 19 11 1 4 32 38 2266
2017 Part-time 9 16 30 21 18 0 6 42 27 45

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 2 7 19 35 30 3 3 69 10 2501
2020 Part-time 0 1 22 26 38 5 8 74 1 66
2019 Full-time 3 9 22 33 26 3 4 63 14 2389
2019 Part-time 4 6 16 12 46 4 13 69 12 43
2017 Full-time 3 9 20 33 24 4 7 63 14 2262
2017 Part-time 6 6 21 22 35 0 11 64 13 44

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 11 22 33 21 10 2 2 32 34 2499
2020 Part-time 5 15 25 25 15 5 9 47 24 66
2019 Full-time 14 24 30 17 11 2 2 29 40 2393
2019 Part-time 9 13 23 11 33 4 6 50 25 44
2017 Full-time 18 27 30 13 7 2 4 20 47 2267
2017 Part-time 4 30 41 12 8 0 4 21 36 45

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 6 15 36 29 13 0 1 42 21 2507
2020 Part-time 2 6 39 38 15 0 0 53 8 66
2019 Full-time 8 17 31 26 15 1 2 42 26 2404
2019 Part-time 2 25 25 14 31 0 3 46 28 43
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 32 18 8 5 6 5 66 14 2511
2020 Part-time 43 29 18 3 1 2 4 77 5 66
2019 Full-time 29 30 18 9 5 5 4 65 16 2402
2019 Part-time 45 25 14 7 0 4 6 77 8 44
2017 Full-time 22 31 19 10 8 6 4 59 19 2272
2017 Part-time 29 33 17 11 2 4 4 68 14 45

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 31 9 7 4 1 0 80 11 2507
2020 Part-time 66 22 7 4 0 1 0 89 4 66
2019 Full-time 47 29 10 9 4 1 0 77 13 2401
2019 Part-time 61 25 3 7 4 0 0 86 11 44
2017 Full-time 41 32 11 9 6 1 1 74 15 2276
2017 Part-time 43 47 2 4 4 0 0 90 8 45

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 57 31 6 4 2 0 0 88 5 2500
2020 Part-time 80 16 4 0 0 0 0 96 0 66
2019 Full-time 52 33 8 5 2 0 0 86 7 2402
2019 Part-time 76 14 10 0 0 0 0 90 0 44
2017 Full-time 45 39 8 5 3 0 0 84 8 2271
2017 Part-time 60 34 2 2 2 0 0 94 4 45

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 47 37 10 4 1 1 0 85 5 2492
2020 Part-time 61 29 6 1 0 1 3 93 1 66
2019 Full-time 45 37 10 5 2 0 0 83 7 2402
2019 Part-time 69 23 6 0 2 0 0 92 2 44

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 24 11 4 3 7 3 81 7 2508
2020 Part-time 43 24 13 1 1 9 9 82 3 66
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 28 13 4 2 1 2 81 6 2510
2020 Part-time 53 28 12 2 0 0 5 85 2 65
2019 Full-time 50 28 12 4 2 1 2 81 7 2407
2019 Part-time 59 20 9 4 0 0 8 86 4 44

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 32 12 6 4 0 0 78 10 2506
2020 Part-time 51 35 7 3 0 0 3 89 3 66
2019 Full-time 42 32 13 8 4 1 0 75 12 2404
2019 Part-time 63 24 10 4 0 0 0 86 4 44
2017 Full-time 34 38 14 9 6 0 0 72 15 2276
2017 Part-time 40 28 17 8 2 2 2 71 11 45

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 25 13 5 4 1 1 78 9 2505
2020 Part-time 66 15 9 1 1 1 6 88 2 66

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 31 11 6 3 0 0 81 9 2509
2020 Part-time 63 27 2 2 0 0 6 96 2 66
2019 Full-time 46 31 11 7 4 1 1 78 11 2401
2019 Part-time 56 22 10 6 0 0 6 83 6 44
2017 Full-time 38 36 11 9 5 1 0 75 14 2274
2017 Part-time 42 29 12 10 0 4 2 76 11 45

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 38 62 2518
2020 Part-time 51 49 66

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 61 18 7 1 1 3 9 89 3 2514
2020 Part-time 69 11 5 0 0 5 11 94 0 66

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 57 26 8 5 3 0 0 84 8 2517
2020 Part-time 70 20 5 4 0 0 1 91 4 66
2019 Full-time 54 26 10 6 3 0 0 81 9 2407
2019 Part-time 75 10 9 5 0 2 0 86 5 44
2017 Full-time 47 29 11 8 5 0 0 76 13 2274
2017 Part-time 51 26 17 4 0 2 0 78 4 45
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 30 11 4 3 6 0 81 8 2513
2020 Part-time 60 22 9 1 1 7 0 88 2 66
2019 Full-time 36 30 16 6 3 8 1 72 10 2400
2019 Part-time 43 21 15 7 2 6 6 73 10 44
2017 Full-time 27 33 18 8 5 10 0 66 14 2276
2017 Part-time 45 32 18 0 0 4 0 81 0 45

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 33 13 6 4 2 0 75 11 2510
2020 Part-time 57 29 7 2 2 3 0 88 4 66
2019 Full-time 30 31 17 12 6 3 1 64 18 2395
2019 Part-time 43 22 8 12 4 4 6 73 18 44
2017 Full-time 21 34 20 12 8 4 0 57 21 2274
2017 Part-time 33 37 23 7 0 0 0 70 7 45

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 34 18 10 5 5 0 65 16 2509
2020 Part-time 48 35 6 3 2 4 3 89 5 66
2019 Full-time 20 29 22 15 8 6 0 52 25 2393
2019 Part-time 29 16 32 8 4 4 6 50 14 44
2017 Full-time 13 29 24 16 10 7 0 45 28 2277
2017 Part-time 23 33 27 11 0 7 0 59 11 45

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 37 17 12 6 2 0 65 18 2514
2020 Part-time 48 35 11 4 1 1 0 83 5 66
2019 Full-time 18 32 19 18 9 3 0 52 29 2404
2019 Part-time 28 31 15 14 4 2 6 64 19 44
2017 Full-time 12 32 22 19 12 3 0 46 32 2272
2017 Part-time 21 45 16 12 6 0 0 66 18 45

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 26 18 6 2 6 3 72 9 2516
2020 Part-time 56 22 9 3 0 7 3 87 3 66
2019 Full-time 39 26 15 6 3 8 2 73 10 2409
2019 Part-time 54 16 10 4 0 11 5 84 4 44
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 42 15 7 2 1 0 76 9 2516
2020 Part-time 56 35 6 2 0 0 0 92 2 65
2019 Full-time 29 42 16 8 3 1 0 72 12 2407
2019 Part-time 52 24 17 2 4 2 0 77 6 44
2017 Full-time 18 42 20 13 6 1 0 60 19 2271
2017 Part-time 35 42 15 5 2 0 0 78 7 45

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 22 37 21 13 4 3 0 61 18 2503
2020 Part-time 50 34 5 8 2 1 0 85 10 66
2019 Full-time 16 32 24 18 7 3 0 49 26 2394
2019 Part-time 48 16 8 20 6 2 0 65 26 44

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 36 14 9 3 4 2 73 13 2504
2020 Part-time 36 38 10 6 0 3 7 82 7 65
2019 Full-time 30 35 16 10 5 4 2 68 15 2403
2019 Part-time 53 20 11 5 4 0 8 79 9 44
2017 Full-time 29 34 16 11 5 5 1 66 17 2269
2017 Part-time 32 37 17 12 2 0 0 69 14 45

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 37 18 4 2 2 0 75 7 2502
2020 Part-time 51 32 12 2 0 1 3 86 2 65
2019 Full-time 31 35 20 7 3 3 0 69 10 2397
2019 Part-time 59 16 15 5 2 0 3 77 7 44

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 24 23 20 11 8 12 2 54 23 2511
2020 Part-time 34 18 22 3 0 12 10 67 4 66
2019 Full-time 19 21 21 14 10 12 2 47 28 2400
2019 Part-time 36 11 19 9 8 10 8 57 20 43
2017 Full-time 12 20 22 15 14 15 3 39 35 2272
2017 Part-time 16 19 27 16 2 10 10 44 23 45

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 24 35 19 13 7 3 0 60 21 2510
2020 Part-time 45 28 13 3 1 4 4 81 5 66
2019 Full-time 22 31 19 15 10 3 0 55 25 2404
2019 Part-time 44 24 12 12 4 0 3 71 17 44
2017 Full-time 17 33 19 15 13 3 0 51 29 2273
2017 Part-time 19 44 14 18 5 0 0 63 23 44

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 20 27 17 16 15 3 3 50 32 2518
2020 Part-time 21 20 26 10 3 5 15 51 17 66
2019 Full-time 19 25 17 16 18 3 2 47 36 2407
2019 Part-time 40 22 10 4 9 5 10 73 15 44
2017 Full-time 15 26 16 17 21 4 2 43 40 2274
2017 Part-time 23 21 15 24 4 2 11 50 33 45

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 24 12 4 2 0 3 81 7 2517
2020 Part-time 48 18 16 8 0 0 10 74 9 66
2019 Full-time 55 25 11 4 1 1 4 83 5 2403
2019 Part-time 69 12 7 4 0 0 8 88 4 44

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 24 14 5 2 2 2 78 7 2511
2020 Part-time 51 26 11 2 1 0 9 84 4 66
2019 Full-time 45 24 16 6 3 2 3 73 10 2403
2019 Part-time 60 14 11 2 2 0 11 83 4 44

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 79 8 4 2 1 3 3 93 3 2505
2020 Part-time 85 6 0 0 0 0 10 100 0 66
2019 Full-time 75 8 5 2 2 4 4 91 4 2395
2019 Part-time 85 4 0 0 0 2 10 100 0 44

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 76 10 4 1 1 2 6 94 2 2514
2020 Part-time 66 17 7 1 0 0 9 91 1 66
2019 Full-time 78 6 3 1 1 3 9 96 2 2391
2019 Part-time 78 7 0 0 3 2 10 96 4 44

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 43 17 7 2 3 0 73 10 2511
2020 Part-time 43 35 8 3 1 10 0 87 4 66
2019 Full-time 23 44 19 8 3 2 1 69 12 2401
2019 Part-time 39 25 20 6 2 2 6 70 8 44
2017 Full-time 20 39 21 11 5 4 0 62 16 2276
2017 Part-time 21 40 22 10 0 6 0 65 11 45

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 38 11 4 2 2 0 83 6 2503
2020 Part-time 59 33 5 0 0 4 0 95 0 66
2019 Full-time 41 38 12 5 2 2 0 81 7 2394
2019 Part-time 56 27 13 2 2 0 0 83 4 44
2017 Full-time 38 42 12 4 2 2 0 82 6 2269
2017 Part-time 45 44 6 5 0 0 0 89 5 45

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 33 15 4 1 5 1 78 6 2507
2020 Part-time 59 35 5 2 0 0 0 94 2 66
2019 Full-time 41 33 16 4 2 4 0 78 6 2393
2019 Part-time 62 20 7 0 2 6 3 90 2 44
2017 Full-time 35 35 17 4 3 6 1 75 7 2268
2017 Part-time 38 45 10 5 0 2 0 85 6 45

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 31 20 5 2 9 1 70 8 2516
2020 Part-time 41 27 15 3 1 10 4 79 4 66

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 29 11 5 2 5 2 80 8 2508
2020 Part-time 50 30 6 3 0 5 5 90 4 65

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 60 30 6 3 1 0 0 90 4 2505
2020 Part-time 73 23 5 0 0 0 0 95 0 66
2019 Full-time 55 32 7 4 2 0 0 87 5 2403
2019 Part-time 78 16 0 2 2 2 0 96 4 44
2017 Full-time 46 39 8 4 2 0 0 85 7 2274
2017 Part-time 55 40 3 2 0 0 0 95 2 45

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 53 30 11 4 2 0 0 83 6 2507
2020 Part-time 74 18 4 4 0 0 0 92 4 66
2019 Full-time 46 31 13 7 3 0 0 77 10 2405
2019 Part-time 60 20 9 6 4 2 0 81 10 43
2017 Full-time 37 35 15 8 4 0 0 72 12 2274
2017 Part-time 44 31 20 3 2 0 0 74 6 45

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 47 35 10 5 2 0 0 82 7 2495
2020 Part-time 74 20 3 3 0 0 0 94 3 65
2019 Full-time 40 35 14 7 3 0 0 75 10 2398
2019 Part-time 62 20 11 8 0 0 0 82 8 44
2017 Full-time 33 37 15 10 4 0 0 71 14 2274
2017 Part-time 39 45 12 4 0 0 0 85 4 45

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 25 15 6 3 3 1 75 10 2514
2020 Part-time 62 30 5 3 0 0 0 92 3 66
2019 Full-time 42 25 16 9 5 3 1 69 15 2404
2019 Part-time 52 22 13 6 0 7 0 79 6 44
2017 Full-time 37 27 17 9 6 4 1 68 15 2275
2017 Part-time 48 24 10 8 0 6 4 80 9 45
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Full-time 13 59 28 2518
2020 Part-time 26 32 42 66
2019 Full-time 18 52 30 2412
2019 Part-time 38 39 22 44
2017 Full-time 15 56 29 2275
2017 Part-time 30 39 32 45

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Full-time 26 15 25 9 20 6 312
2020 Part-time 30 4 0 0 65 0 17
2019 Full-time 20 14 22 10 28 6 409
2019 Part-time 49 0 0 0 51 0 17
2017 Full-time 29 17 18 17 13 6 341
2017 Part-time 66 0 5 0 22 7 14
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 20 14 15 5 3 34 9 60 14 2510
2020 Part-time 20 14 19 1 0 30 16 63 2 66
2019 Full-time 19 13 19 5 4 30 10 53 15 2406
2019 Part-time 33 2 20 4 2 33 7 58 10 44
2017 Full-time 14 14 19 5 4 33 10 50 16 2276
2017 Part-time 15 21 13 3 0 39 8 69 7 45

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 29 16 4 2 11 1 74 7 2509
2020 Part-time 41 32 10 2 0 9 6 86 3 66
2019 Full-time 34 28 18 4 3 12 1 71 8 2405
2019 Part-time 51 17 10 6 6 11 0 76 13 44
2017 Full-time 26 29 20 6 3 14 2 66 11 2275
2017 Part-time 31 48 6 2 0 13 0 91 2 45
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 4 96 2513
2020 Part-time 0 100 66
2019 Full-time 5 95 2404
2019 Part-time 0 100 44

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 38 62 104
2019 Full-time 41 59 112

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 73 27 104
2019 Full-time 79 21 112

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 5 95 104

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 104
2019 Full-time 0 100 112

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 6 94 112

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 11 89 104
2019 Full-time 4 96 112

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 28 72 104
2019 Full-time 27 73 110

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 23 77 104
2019 Full-time 24 76 110

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 11 89 104
2019 Full-time 9 91 110

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 6 94 110

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 30 70 104
2019 Full-time 26 74 110

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 34 66 104
2019 Full-time 40 60 110

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 13 87 104
2019 Full-time 12 88 110

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 104

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 10 90 104
2019 Full-time 11 89 110

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 0 100 104
2019 Full-time 0 100 110

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 22 78 104
2019 Full-time 18 82 110

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 19 81 104
2019 Full-time 22 78 110

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 14 86 104
2019 Full-time 12 88 110

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 8 92 110

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 8 92 104
2019 Full-time 11 89 110

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 9 91 104

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 9 91 104
2019 Full-time 7 93 110

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 53 47 104
2019 Full-time 59 41 110

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 21 14 16 2 1 38 7 64 7 2508
2020 Part-time 24 12 14 1 0 34 15 71 2 66
2019 Full-time 21 13 19 3 2 32 10 58 8 2398
2019 Part-time 34 2 18 0 0 42 4 66 0 43
2017 Full-time 13 14 20 2 2 40 9 53 8 2273
2017 Part-time 16 20 19 1 0 38 6 64 2 45

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 31 16 3 2 12 1 77 5 2509
2020 Part-time 48 20 12 0 1 10 9 84 1 66
2019 Full-time 36 27 17 3 2 13 1 74 6 2400
2019 Part-time 59 11 15 0 4 10 0 79 4 44
2017 Full-time 26 29 19 3 2 19 2 69 7 2272
2017 Part-time 27 36 12 0 0 19 6 84 0 45

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 7 10 23 22 21 16 0 21 52 30
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 32 17 8 5 0 1 70 13 2514
2020 Part-time 45 31 16 4 4 0 0 76 8 66

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 25 12 5 3 0 1 80 7 2507
2020 Part-time 45 42 8 0 3 3 0 89 3 66
2019 Full-time 47 29 14 5 4 0 1 77 9 2406
2019 Part-time 52 31 10 4 4 0 0 83 7 44
2017 Full-time 42 31 14 7 4 1 2 74 11 2270
2017 Part-time 56 28 6 6 0 0 5 88 6 45

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 20 29 26 16 9 0 0 49 25 2516
2020 Part-time 26 42 20 5 4 3 0 69 10 66
2019 Full-time 21 30 27 13 8 0 0 52 22 2404
2019 Part-time 30 34 31 6 0 0 0 63 6 44
2017 Full-time 16 29 27 17 10 0 1 46 27 2273
2017 Part-time 20 14 42 15 9 0 0 35 23 45

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 33 20 9 5 0 1 65 14 2510
2020 Part-time 55 25 10 5 1 3 0 83 7 66
2019 Full-time 30 34 21 9 5 0 1 65 14 2396
2019 Part-time 47 32 18 4 0 0 0 78 4 44
2017 Full-time 23 33 23 13 6 0 2 57 20 2268
2017 Part-time 29 27 27 14 4 0 0 56 18 45

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 25 26 22 16 10 0 1 52 26 2507
2020 Part-time 54 19 9 10 5 3 0 76 15 65
2019 Full-time 22 26 23 16 13 1 0 48 28 2402
2019 Part-time 36 30 27 4 4 0 0 66 7 44
2017 Full-time 18 26 23 19 12 1 1 45 32 2275
2017 Part-time 27 22 21 15 15 0 0 48 31 44

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 29 16 8 5 0 2 70 14 2501
2020 Part-time 61 26 6 4 0 3 0 89 5 66
2019 Full-time 46 28 13 6 4 0 3 76 10 2392
2019 Part-time 69 22 6 0 0 2 2 94 0 43
2017 Full-time 36 30 16 7 4 1 5 71 13 2275
2017 Part-time 42 29 13 6 4 0 6 76 10 45

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 31 20 12 8 0 0 60 20 2516
2020 Part-time 37 26 24 10 3 0 0 63 13 65
2019 Full-time 35 32 18 8 6 0 1 67 14 2399
2019 Part-time 52 25 17 4 2 0 0 77 6 44
2017 Full-time 30 32 21 11 5 0 1 63 16 2269
2017 Part-time 27 33 27 5 8 0 0 60 13 45

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 26 16 10 6 0 6 66 17 2512
2020 Part-time 38 28 9 11 4 3 8 74 16 66

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 36 18 8 3 0 2 71 11 2512
2020 Part-time 55 24 15 3 0 3 1 81 3 66
2019 Full-time 31 33 22 8 4 1 1 66 12 2401
2019 Part-time 44 33 9 7 4 0 3 79 12 44
2017 Full-time 24 33 23 12 6 1 1 58 19 2269
2017 Part-time 40 28 27 4 2 0 0 67 6 45

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 37 21 10 4 1 1 65 14 2511
2020 Part-time 49 26 15 5 3 3 0 77 7 66
2019 Full-time 23 33 24 13 6 1 1 57 19 2403
2019 Part-time 40 26 13 16 2 0 3 68 19 44
2017 Full-time 16 31 26 17 8 0 1 48 26 2268
2017 Part-time 27 28 29 9 7 0 0 56 15 44

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 34 18 9 3 0 1 70 12 2513
2020 Part-time 49 34 13 1 3 0 0 83 4 66
2019 Full-time 31 32 20 11 5 0 1 64 16 2399
2019 Part-time 51 27 15 4 4 0 0 78 8 44
2017 Full-time 23 33 23 12 8 0 1 57 20 2271
2017 Part-time 41 29 24 4 2 0 0 69 7 45

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 29 13 7 5 0 1 74 12 2505
2020 Part-time 67 19 9 5 0 0 0 86 5 66
2019 Full-time 41 28 15 8 6 1 1 70 15 2397
2019 Part-time 63 16 12 4 0 2 3 84 4 43

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 33 22 11 4 0 0 62 16 2514
2020 Part-time 30 31 26 8 2 0 3 63 10 65

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 36 18 9 4 1 1 69 13 2512
2020 Part-time 45 31 17 2 2 0 3 78 4 66
2019 Full-time 36 34 17 7 3 0 1 72 11 2394
2019 Part-time 47 30 17 2 4 0 0 78 6 44
2017 Full-time 30 32 21 10 5 1 1 63 15 2266
2017 Part-time 37 25 22 14 2 0 0 62 16 45

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 30 13 4 1 0 1 81 5 2502
2020 Part-time 60 21 12 1 0 0 5 86 1 66
2019 Full-time 63 23 9 3 1 0 1 87 4 2392
2019 Part-time 75 19 4 2 0 0 0 94 2 43
2017 Full-time 62 23 9 2 1 0 2 87 4 2278
2017 Part-time 50 36 2 3 4 0 5 90 8 45

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 37 20 8 4 0 0 68 12 2498
2020 Part-time 34 37 20 7 2 0 0 71 9 66

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 72 17 5 1 1 1 4 93 2 2500
2020 Part-time 74 14 7 4 0 0 1 90 4 66
2019 Full-time 78 10 3 1 1 1 6 95 2 2386
2019 Part-time 80 17 2 0 0 2 0 98 0 44
2017 Full-time 78 10 4 2 2 1 2 91 5 2275
2017 Part-time 83 5 4 0 0 1 7 96 0 45

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 83 8 3 2 2 1 3 94 3 2495
2020 Part-time 90 5 1 0 0 0 3 99 0 66
2019 Full-time 80 9 5 2 2 1 2 91 4 2396
2019 Part-time 86 6 2 0 2 2 3 96 2 44
2017 Full-time 55 29 9 3 2 0 1 86 5 2272
2017 Part-time 68 21 2 4 0 0 5 94 4 45

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 70 20 6 2 1 0 1 91 3 2487
2020 Part-time 83 7 6 1 0 0 3 93 1 66
2019 Full-time 58 27 9 3 2 0 1 86 4 2398
2019 Part-time 72 18 4 2 0 2 3 94 2 44
2017 Full-time 59 21 10 5 4 0 1 81 9 2275
2017 Part-time 71 22 2 0 2 0 2 95 2 44

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 71 17 6 3 3 0 1 88 6 2501
2020 Part-time 89 1 6 1 0 0 3 93 1 65
2019 Full-time 62 19 9 4 3 0 1 83 7 2391
2019 Part-time 77 6 7 2 2 2 3 88 4 44
2017 Full-time 55 12 5 1 0 0 26 91 2 2272
2017 Part-time 65 12 2 0 0 0 20 97 0 44

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 64 11 4 1 1 0 20 93 2 2507
2020 Part-time 73 10 1 0 0 0 16 99 0 66
2019 Full-time 61 12 5 1 1 1 20 92 2 2388
2019 Part-time 66 4 2 2 0 2 24 95 3 43
2017 Full-time 69 17 6 2 1 1 6 92 2 2268
2017 Part-time 80 8 4 0 0 1 7 96 0 45

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 74 16 4 1 0 0 4 94 1 2513
2020 Part-time 88 11 0 0 0 0 1 100 0 65
2019 Full-time 71 17 5 1 1 1 4 93 2 2384
2019 Part-time 77 15 4 0 0 2 3 96 0 44
2017 Full-time 52 25 10 5 5 1 2 80 10 2277
2017 Part-time 63 17 7 0 8 1 4 84 9 45

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 61 22 8 4 3 1 1 84 7 2515
2020 Part-time 63 19 7 4 4 2 1 84 8 66
2019 Full-time 65 19 8 3 3 1 2 85 7 2395
2019 Part-time 70 16 7 0 0 2 5 93 0 44
2017 Full-time 56 28 10 2 1 0 3 86 4 2273
2017 Part-time 61 23 7 0 6 0 4 87 6 45

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 29 13 4 1 0 1 81 6 2515
2020 Part-time 56 26 14 2 1 0 1 83 3 66
2019 Full-time 60 24 10 3 1 0 2 86 4 2396
2019 Part-time 69 23 2 0 0 2 5 98 0 44

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 42 23 7 2 0 0 68 9 2517
2020 Part-time 25 43 26 5 1 0 0 68 6 66

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 14 36 34 12 3 0 0 50 15 2515
2020 Part-time 27 38 27 5 3 0 0 65 8 66
2019 Full-time 18 35 33 12 3 0 0 53 14 2412
2019 Part-time 36 38 21 6 0 0 0 73 6 44
2017 Full-time 10 32 38 14 5 0 0 42 20 2278
2017 Part-time 8 44 30 11 7 0 0 52 18 45

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 8 18 38 25 10 0 0 36 26 2508
2020 Part-time 7 5 37 34 17 0 0 51 13 65
2019 Full-time 6 14 40 27 13 0 0 39 21 2396
2019 Part-time 2 11 32 14 42 0 0 55 13 44
2017 Full-time 6 18 41 25 10 0 0 35 24 2267
2017 Part-time 6 16 37 32 10 0 0 42 21 45

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 38 11 3 1 2 0 84 5 2512
2020 Part-time 51 31 15 0 0 0 3 84 0 65
2019 Full-time 18 37 22 13 4 6 0 59 18 2400
2019 Part-time 29 31 12 16 4 9 0 66 22 43
2017 Full-time 10 28 25 17 10 10 0 42 30 2275
2017 Part-time 13 30 27 20 4 6 0 46 25 45

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 34 13 6 3 3 0 78 9 2505
2020 Part-time 51 35 10 0 0 4 0 90 0 66

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 27 13 12 7 2 1 67 20 2508
2020 Part-time 52 25 11 7 3 0 1 78 10 65

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 28 13 3 3 3 1 80 7 2510
2020 Part-time 61 29 8 1 0 0 1 91 1 66

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 36 14 6 3 2 0 76 10 2518
2020 Part-time 58 29 6 5 0 3 0 89 5 66
2019 Full-time 24 37 19 12 5 2 0 63 18 2404
2019 Part-time 40 28 17 8 4 3 0 70 12 42
2017 Full-time 17 37 20 14 7 4 0 57 22 2271
2017 Part-time 14 52 17 12 2 2 0 68 14 45

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 41 8 5 1 0 0 85 7 2518
2020 Part-time 61 27 10 1 1 0 0 87 2 66

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 37 10 6 2 0 0 82 8 2504
2020 Part-time 59 25 10 4 2 0 0 84 6 65

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 38 15 6 1 1 1 78 7 2503
2020 Part-time 42 36 15 1 0 3 3 83 1 66

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 33 9 3 1 1 1 87 4 2508
2020 Part-time 63 21 11 2 0 3 0 86 2 66

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 68 16 5 1 1 7 2 93 2 2512
2020 Part-time 80 12 4 0 0 4 0 95 0 65

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 60 29 6 2 1 2 0 91 3 2516
2020 Part-time 62 22 9 2 0 5 0 89 2 66

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 53 28 8 6 4 1 0 82 9 2507
2020 Part-time 65 26 8 0 1 0 0 91 1 65

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 59 27 8 4 2 1 0 86 6 2510
2020 Part-time 77 18 4 2 0 0 0 94 2 66
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 8 92 2490
2020 Part-time 14 86 65

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 7 93 2495
2020 Part-time 8 92 66
2019 Full-time 10 90 2407
2019 Part-time 4 96 43
2017 Full-time 9 91 2275
2017 Part-time 18 82 45

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 74 26 220

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2017 Full-time 49 39 6 3 2 1 0 89 5 163

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 31 9 4 2 4 4 85 5 2511
2020 Part-time 55 26 11 1 1 0 7 87 2 66
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 5 73 19 3 93 7 2520
2020 Part-time 10 59 31 0 85 15 66

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 63 8 4 1 1 4 19 92 3 2516
2020 Part-time 55 9 4 0 0 11 22 95 0 66
2019 Full-time 63 12 6 3 2 2 11 87 6 2400
2019 Part-time 57 14 4 0 0 8 16 95 0 43
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