2020 Public Service Employee Survey Results for Impact Assessment Agency of Canada by Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 33 50 3 12 2 0 0 83 13 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 38 45 5 9 3 0 0 83 12 180

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 83 12 2 2 1 0 0 95 2 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 80 16 1 2 1 1 0 96 3 180

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 29 43 9 14 4 0 0 73 18 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 30 46 9 12 3 0 0 75 15 180

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 42 33 12 10 2 0 0 75 13 205
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 34 39 13 12 2 0 1 74 14 177

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 41 39 7 9 2 1 0 82 12 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 45 34 11 5 4 0 1 80 9 177

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 48 33 9 8 1 1 0 82 10 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 41 29 16 9 4 1 0 71 13 178

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 39 42 7 9 3 0 0 81 12 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 41 38 13 7 2 0 0 79 8 180

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 44 41 6 7 2 0 0 84 9 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 45 31 12 8 4 0 0 76 12 180

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 39 41 13 7 0 0 0 80 8 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 38 42 9 8 2 0 0 80 11 180

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 55 35 6 4 1 0 0 89 5 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 54 36 7 2 1 0 0 90 3 179

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 43 39 7 7 4 0 0 82 11 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 45 30 13 9 3 0 0 75 12 179

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 50 35 8 4 1 1 0 86 6 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 53 31 11 4 1 0 0 84 5 177

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 43 37 10 7 3 0 0 80 10 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 44 30 10 13 3 0 1 74 15 180

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 46 30 14 6 4 0 0 76 10 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 49 29 12 7 4 0 1 78 10 180

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 41 42 7 6 3 0 0 83 9 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 40 35 14 9 2 1 0 75 11 180

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 44 39 8 8 1 0 0 83 9 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 45 38 13 3 2 1 0 83 4 180

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 23 36 22 16 3 0 0 58 20 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 24 31 26 13 5 1 0 55 19 176

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 7 24 36 23 9 2 0 32 31 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 5 26 37 23 8 1 1 31 31 180

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 5 9 29 37 16 2 1 54 15 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 2 14 23 32 25 2 1 59 17 178

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 16 26 29 19 8 1 0 28 43 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 17 20 32 19 12 1 1 31 37 178

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 17 21 35 18 8 0 0 26 38 208
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 14 27 29 18 10 1 1 29 42 178

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 18 23 26 18 11 3 2 30 42 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 14 22 29 17 16 0 2 33 37 179

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 6 12 26 37 14 1 2 54 19 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 6 11 25 32 19 3 3 55 18 178

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 11 18 40 18 11 3 0 29 30 208
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 8 16 33 25 15 2 1 41 25 178

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 3 15 42 31 9 0 0 40 18 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 2 15 35 30 16 0 2 47 18 179
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 36 32 13 6 4 7 3 74 11 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 32 30 13 12 3 6 3 68 17 179

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 60 25 4 8 3 0 0 85 11 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 59 24 4 8 5 0 0 84 13 180

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 65 27 3 4 0 0 0 92 5 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 63 24 5 6 1 0 0 87 7 179

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 61 29 4 5 0 0 0 90 6 207
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 53 33 7 6 1 0 0 86 7 179

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 58 23 6 2 2 5 3 89 5 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 58 23 8 2 2 4 3 87 5 180
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 66 22 6 5 0 0 1 88 5 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 52 27 10 5 2 1 3 82 8 179

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 57 29 5 6 3 0 0 86 9 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 53 29 9 6 3 0 1 83 8 179

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 61 22 8 5 2 1 0 85 7 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 60 15 12 4 3 3 3 80 8 179

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 60 26 7 5 2 0 0 86 7 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 55 23 13 5 3 0 1 79 8 178

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 100 0 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 0 100 180

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 81 16 1 2 0 0 0 97 2 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 56 15 9 3 1 3 13 85 5 180

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 70 18 3 5 4 0 0 88 8 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 61 20 11 5 2 1 1 82 7 180
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 46 27 9 7 3 8 0 80 10 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 50 28 10 7 1 5 0 82 8 180

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 40 30 13 10 3 2 0 73 14 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 46 30 13 10 0 1 0 77 10 180

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 32 29 18 12 4 5 0 64 17 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 33 38 14 10 2 3 0 73 12 178

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 26 35 16 16 5 2 0 62 22 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 32 33 14 17 3 2 0 65 20 180

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 31 31 19 9 2 5 3 68 12 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 40 32 14 5 3 3 2 76 9 179
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 36 44 9 8 3 0 0 80 11 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 34 41 13 10 2 1 0 75 12 179

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 26 45 15 10 3 1 0 71 14 207
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 28 41 16 12 2 2 0 70 14 179

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 39 31 9 12 4 4 1 73 17 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 37 33 10 14 3 2 0 72 18 179

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 44 33 13 8 1 0 0 78 10 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 42 31 21 6 0 0 0 73 6 180

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 28 19 14 12 8 16 2 58 24 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 32 23 12 11 8 12 2 63 23 180

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 33 28 18 11 5 5 0 64 17 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 32 32 17 12 5 2 0 65 17 179

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 22 28 16 16 11 5 1 54 29 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 26 21 18 19 12 2 2 49 33 180

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 30 26 21 12 9 0 2 57 21 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 53 26 11 5 1 1 3 82 6 180

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 48 25 14 6 4 0 2 75 10 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 47 27 14 7 1 1 4 78 8 180

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 80 6 2 1 2 6 2 94 4 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 77 7 3 3 1 5 3 92 4 180

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 78 7 5 0 2 1 6 92 2 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 76 11 4 1 1 2 6 94 1 179

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 28 49 13 7 3 1 0 78 9 208
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 32 43 15 6 2 2 0 76 8 180

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 47 40 5 5 2 2 0 88 7 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 43 37 12 6 2 1 0 81 7 180

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 47 36 6 6 2 2 0 85 9 208
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 48 32 13 4 1 2 0 82 6 180

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 35 34 15 6 3 7 0 75 9 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 40 28 21 4 2 4 1 71 7 180

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 52 28 4 3 4 6 3 88 7 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 52 24 8 7 3 5 2 81 11 180

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 66 25 4 3 2 0 0 91 5 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 62 28 6 3 2 0 0 89 5 180

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 54 28 9 6 2 0 0 82 8 207
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 54 26 12 6 1 0 0 80 8 180

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 50 32 7 9 2 0 0 83 11 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 52 30 10 6 2 0 0 82 8 177

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 45 22 14 10 4 6 0 70 15 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 42 24 18 10 5 2 0 67 15 180
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 32 31 37 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 30 31 39 179

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 1 28 48 6 12 6 68
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 11 30 36 3 9 11 55
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 9 91 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 8 92 180

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 63 37 19
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 51 49 14

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 0 100 19
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 0 100 14

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 0 100 19
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 0 100 14

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 37 63 19
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 57 43 14

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 53 47 19
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 64 36 14

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 63 37 19
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 56 44 14

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 47 53 19
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 56 44 14

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 36 64 19
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 36 64 14

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 52 48 19
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 58 42 14

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 26 74 19
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 35 65 14

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 0 100 19
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 0 100 14

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 47 53 19
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 64 36 14

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 0 100 19
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 0 100 14

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 27 73 19
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 0 100 14

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 58 42 19
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 42 58 14

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 63 37 19
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 57 43 14

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 0 100 19
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 0 100 14

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 69 31 19
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 56 44 14

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 0 100 19
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 0 100 14

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 18 9 12 9 5 40 6 51 27 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 18 16 13 4 3 35 10 62 14 180

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 37 31 11 7 3 11 0 76 11 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 37 28 17 3 1 13 1 75 5 180
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 6 94 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 6 94 180

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 0 100 12
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 0 100 12

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 0 100 12
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 0 100 12

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 0 100 12
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 0 100 12

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 0 100 12
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 0 100 12

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 0 100 12
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 0 100 12

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 59 41 12
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 58 42 12

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 0 100 12
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 0 100 12

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 0 100 12
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 0 100 12

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 42 58 12
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 50 50 12

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 60 40 12
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 49 51 12

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 0 100 12
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 0 100 12

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 50 50 12
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 42 58 12

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 19 8 15 2 3 45 8 56 11 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 20 14 15 2 2 37 10 64 7 180

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 40 27 14 3 2 12 1 78 6 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 36 29 11 5 1 16 2 80 7 180
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 52 18 10 9 10 0 1 71 19 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 45 25 12 7 7 0 4 73 15 179

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 36 33 19 8 3 0 0 69 12 208
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 43 33 12 6 5 0 1 76 11 178

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 9 20 28 26 16 0 0 30 42 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 12 18 31 22 15 2 0 31 38 180

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 16 23 29 17 16 0 0 39 32 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 17 23 25 19 13 2 0 41 33 179

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 20 19 25 19 17 0 0 39 36 208
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 21 21 22 22 14 1 0 42 36 179

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 30 34 17 11 7 0 1 65 18 208
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 33 21 23 14 8 1 1 55 21 179

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 11 28 24 20 18 0 0 39 37 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 24 31 23 13 8 1 0 56 21 179

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 19 21 18 14 21 0 7 43 37 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 39 27 12 6 5 0 11 74 12 180

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 31 31 23 8 5 0 1 63 13 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 34 34 21 8 2 0 1 69 10 180

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 22 36 24 11 6 0 0 58 17 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 23 34 27 10 6 1 0 57 16 180

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 35 32 19 9 5 0 0 67 14 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 31 32 25 10 3 0 0 62 13 180

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 52 28 12 4 4 0 0 80 8 208
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 51 29 11 5 5 0 0 79 10 178

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 28 28 24 13 6 0 0 56 20 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 30 29 24 10 6 1 0 59 16 179

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 27 29 24 15 5 0 0 56 20 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 31 25 24 12 7 0 1 57 19 178

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 37 32 18 9 4 0 0 69 13 208
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 44 32 14 7 2 0 2 77 8 179

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 28 41 18 11 3 0 0 69 13 207
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 29 37 18 13 2 0 1 66 15 178

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 68 19 6 2 2 0 2 90 4 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 69 13 10 3 1 1 3 86 4 179

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 83 8 3 2 2 0 1 92 5 208
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 83 9 3 1 2 1 2 94 3 177

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 65 25 5 2 1 0 1 91 4 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 63 24 9 1 2 0 1 88 2 178

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 63 21 9 5 1 0 1 85 7 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 72 13 7 4 3 1 1 86 7 178

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 62 16 6 1 1 0 14 90 3 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 69 8 6 1 1 1 14 91 3 179

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 63 24 9 2 1 0 1 88 3 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 71 16 9 2 0 1 2 89 2 180

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 70 14 8 2 4 0 1 85 6 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 71 18 3 2 4 1 1 90 6 180

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 35 28 24 9 3 1 0 64 12 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 47 30 15 6 2 1 1 77 8 180

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 19 37 29 11 3 0 0 56 15 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 28 41 24 3 3 0 0 69 7 180

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 8 27 42 17 6 0 0 35 23 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 12 29 40 14 5 0 0 41 19 180

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 12 30 38 15 5 0 0 20 42 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 8 24 41 20 7 1 0 27 32 179

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 49 37 6 7 1 1 0 86 8 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 46 43 7 3 1 1 0 89 4 180

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 37 36 7 14 6 0 0 73 20 208
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 38 36 15 7 3 1 0 75 10 180

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 45 30 12 8 4 1 0 76 12 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 49 25 10 9 5 1 0 75 15 177

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 57 28 10 4 1 0 0 85 5 208
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 57 24 10 5 2 0 1 83 8 179

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 41 28 11 14 4 1 0 70 18 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 39 33 15 10 2 1 0 73 12 180

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 46 38 6 7 2 0 0 85 9 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 42 38 13 7 0 1 0 81 7 180

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 43 33 10 11 3 0 0 76 14 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 36 36 16 11 1 1 0 73 11 179

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 42 29 18 6 2 1 1 74 8 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 32 42 17 6 1 1 1 76 7 178

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 59 26 10 3 1 0 0 85 4 207
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 51 32 12 2 1 1 2 85 2 179

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 70 16 4 1 0 9 0 94 1 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 71 15 4 1 0 7 2 94 1 180

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 54 33 5 6 1 1 0 88 7 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 55 32 8 3 0 2 0 88 3 180

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 57 29 8 5 1 0 0 86 6 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 56 26 8 6 3 1 0 83 9 180

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 65 19 8 5 0 1 1 87 5 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 61 25 9 5 0 0 1 86 5 180

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 26 45 10 14 3 0 2 73 18 61
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 17 52 10 19 2 0 0 69 21 48

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 100 0 61
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 100 0 48

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 14 39 17 23 5 2 0 54 29 61
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 17 46 12 16 6 0 2 64 23 48
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 7 93 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 9 91 180

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 11 89 209
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 11 89 179

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 43 57 23
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 42 58 19

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 83 17 23
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 84 16 19

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 63 16 5 5 6 0 5 83 12 19
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 51 24 6 19 0 0 0 75 19 16

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 51 31 7 4 0 4 2 87 5 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 55 25 9 5 2 2 3 84 7 180
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 28 47 24 0 63 37 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 22 60 17 1 73 27 180

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 48 52 59
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 40 60 40

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 21 24 13 20 17 0 5 47 39 59
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 18 23 15 17 17 3 8 45 38 40

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 14 12 18 28 26 0 2 27 54 59
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 18 17 11 24 25 0 5 37 52 40

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - Yes 51 22 8 7 5 0 7 78 14 210
2020 You have requested flexible work hours, either formally or informally since the beginning of the COVID-19 pandemic - No 48 23 8 3 4 2 12 83 8 178
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