2020 Public Service Employee Survey Results for Impact Assessment Agency of Canada by Question 114. What is your age group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 57 22 7 14 0 0 0 78 14 14
2020 Age - 25 - 29 years 38 38 9 12 4 0 0 76 15 58
2020 Age - 30 - 34 years 33 47 4 14 3 0 0 79 17 58
2020 Age - 35 - 39 years 38 42 4 13 3 0 0 80 15 72
2020 Age - 40 - 44 years 33 58 3 6 0 0 0 91 6 66
2020 Age - 45 - 49 years 32 56 2 10 0 0 0 88 10 59
2020 Age - 50 - 54 years 41 45 3 6 4 0 0 87 10 31
2020 Age - 55 - 59 years 19 68 6 6 0 0 0 88 6 16
2020 Age - 60 years and over 33 39 0 9 19 0 0 72 28 10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 86 7 7 0 0 0 0 93 0 14
2020 Age - 25 - 29 years 81 14 0 5 0 0 0 95 5 58
2020 Age - 30 - 34 years 81 15 0 2 0 2 0 98 2 58
2020 Age - 35 - 39 years 83 11 3 1 1 0 0 94 3 72
2020 Age - 40 - 44 years 80 15 3 2 0 0 0 95 2 66
2020 Age - 45 - 49 years 79 18 2 2 0 0 0 97 2 58
2020 Age - 50 - 54 years 90 6 0 0 4 0 0 96 4 31
2020 Age - 55 - 59 years 88 12 0 0 0 0 0 100 0 16
2020 Age - 60 years and over 70 11 9 0 10 0 0 81 10 10
2017 Age - 24 years and under 87 6 7 0 0 0 0 93 0 14
2017 Age - 25 - 29 years 66 31 0 3 0 0 0 97 3 29
2017 Age - 30 - 34 years 81 16 3 0 0 0 0 97 0 31
2017 Age - 35 - 39 years 83 13 0 4 0 0 0 96 4 51
2017 Age - 40 - 44 years 78 15 0 7 0 0 0 93 7 27
2017 Age - 45 - 49 years 71 25 0 4 0 0 0 96 4 27
2017 Age - 50 - 54 years 66 30 4 0 0 0 0 96 0 23
2017 Age - 55 - 59 years 63 32 5 0 0 0 0 95 0 19
2014 Age - 25 - 29 years 94 0 6 0 0 0 0 94 0 17
2014 Age - 30 - 34 years 79 15 0 3 0 3 0 97 3 34
2014 Age - 35 - 39 years 82 16 2 0 0 0 0 98 0 38
2014 Age - 40 - 44 years 64 24 3 3 3 0 3 90 7 33
2014 Age - 45 - 49 years 75 21 0 3 0 0 0 97 3 28
2014 Age - 50 - 54 years 76 24 0 0 0 0 0 100 0 25
2014 Age - 55 - 59 years 73 20 7 0 0 0 0 93 0 15

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 28 58 7 7 0 0 0 86 7 14
2020 Age - 25 - 29 years 29 47 8 10 5 0 0 76 16 58
2020 Age - 30 - 34 years 29 41 12 12 5 0 0 71 17 58
2020 Age - 35 - 39 years 31 37 10 15 5 1 0 69 21 72
2020 Age - 40 - 44 years 26 48 15 12 0 0 0 73 12 66
2020 Age - 45 - 49 years 31 51 5 10 3 0 0 81 14 58
2020 Age - 50 - 54 years 33 47 10 10 0 0 0 80 10 31
2020 Age - 55 - 59 years 26 33 0 42 0 0 0 58 42 16
2020 Age - 60 years and over 33 29 0 19 19 0 0 62 38 10
2019 Age - 24 years and under 78 13 5 5 0 0 0 91 5 23
2019 Age - 25 - 29 years 43 40 3 8 5 0 0 83 13 60
2019 Age - 30 - 34 years 46 36 0 14 4 0 0 82 18 50
2019 Age - 35 - 39 years 54 27 3 11 5 0 0 81 16 57
2019 Age - 40 - 44 years 45 35 8 8 2 0 2 81 11 49
2019 Age - 45 - 49 years 50 28 5 14 2 0 0 78 17 42
2019 Age - 50 - 54 years 43 36 6 12 3 0 0 79 15 33
2019 Age - 55 - 59 years 50 17 5 23 5 0 0 66 28 18
2019 Age - 60 years and over 59 10 0 9 21 0 0 70 30 10
2017 Age - 24 years and under 66 27 0 7 0 0 0 93 7 14
2017 Age - 25 - 29 years 49 44 0 4 3 0 0 93 7 29
2017 Age - 30 - 34 years 28 50 3 16 3 0 0 78 19 31
2017 Age - 35 - 39 years 39 32 4 26 0 0 0 70 26 51
2017 Age - 40 - 44 years 48 22 11 11 7 0 0 70 18 27
2017 Age - 45 - 49 years 50 32 3 3 11 0 0 82 14 28
2017 Age - 50 - 54 years 45 38 13 0 4 0 0 83 4 23
2017 Age - 55 - 59 years 36 41 7 10 6 0 0 78 16 19
2014 Age - 25 - 29 years 46 19 18 12 6 0 0 64 18 17
2014 Age - 30 - 34 years 62 24 6 6 3 0 0 86 9 34
2014 Age - 35 - 39 years 53 23 8 11 6 0 0 76 16 37
2014 Age - 40 - 44 years 40 51 6 0 3 0 0 91 3 33
2014 Age - 45 - 49 years 45 32 11 11 0 0 0 78 11 28
2014 Age - 50 - 54 years 53 35 4 8 0 0 0 88 8 25
2014 Age - 55 - 59 years 53 27 7 13 0 0 0 80 13 15

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 72 7 0 14 7 0 0 79 21 14
2020 Age - 25 - 29 years 30 49 9 9 4 0 0 79 12 57
2020 Age - 30 - 34 years 32 31 18 19 0 0 0 63 19 57
2020 Age - 35 - 39 years 37 43 12 6 3 0 0 80 8 70
2020 Age - 40 - 44 years 46 31 14 8 1 0 0 77 9 64
2020 Age - 45 - 49 years 42 37 7 11 3 0 0 79 14 57
2020 Age - 50 - 54 years 35 29 17 13 0 0 6 68 14 31
2020 Age - 55 - 59 years 21 49 24 6 0 0 0 70 6 16
2020 Age - 60 years and over 43 30 9 18 0 0 0 73 18 10
2019 Age - 24 years and under 51 40 4 0 5 0 0 91 5 22
2019 Age - 25 - 29 years 31 42 7 15 5 0 0 74 20 61
2019 Age - 30 - 34 years 18 36 16 28 2 0 0 54 30 50
2019 Age - 35 - 39 years 35 33 14 14 2 2 0 70 16 57
2019 Age - 40 - 44 years 30 47 8 4 8 2 0 79 12 49
2019 Age - 45 - 49 years 35 39 17 7 2 0 0 74 9 42
2019 Age - 50 - 54 years 30 40 18 9 3 0 0 70 12 33
2019 Age - 55 - 59 years 29 36 6 18 12 0 0 64 30 17
2019 Age - 60 years and over 29 61 9 0 0 0 0 91 0 10
2018 Age - 24 years and under 28 56 17 0 0 0 0 83 0 18
2018 Age - 25 - 29 years 21 39 14 25 0 0 0 61 25 28
2018 Age - 30 - 34 years 21 48 18 9 3 0 0 70 12 33
2018 Age - 35 - 39 years 26 48 15 7 3 0 0 74 10 58
2018 Age - 40 - 44 years 29 42 10 14 4 0 0 71 19 47
2018 Age - 45 - 49 years 32 36 10 15 7 0 0 68 22 28
2018 Age - 55 - 59 years 24 52 5 10 5 0 5 80 15 20
2017 Age - 24 years and under 56 44 0 0 0 0 0 100 0 14
2017 Age - 25 - 29 years 20 52 10 14 3 0 0 72 18 29
2017 Age - 30 - 34 years 30 51 13 3 3 0 0 81 6 31
2017 Age - 35 - 39 years 29 31 22 16 2 0 0 60 18 51
2017 Age - 40 - 44 years 30 48 15 4 3 0 0 78 7 27
2017 Age - 45 - 49 years 29 50 0 18 4 0 0 79 21 28
2017 Age - 50 - 54 years 27 55 13 5 0 0 0 83 5 23
2017 Age - 55 - 59 years 31 43 16 10 0 0 0 74 10 19
2014 Age - 25 - 29 years 23 42 12 18 6 0 0 65 23 17
2014 Age - 30 - 34 years 20 48 9 20 3 0 0 68 23 34
2014 Age - 35 - 39 years 28 38 10 21 2 0 0 66 24 38
2014 Age - 40 - 44 years 27 48 3 10 12 0 0 75 22 33
2014 Age - 45 - 49 years 25 39 11 19 0 0 7 69 20 28
2014 Age - 50 - 54 years 36 36 16 12 0 0 0 72 12 25
2014 Age - 55 - 59 years 40 46 7 7 0 0 0 86 7 15

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 25 - 29 years 47 35 9 5 4 0 0 82 9 57
2020 Age - 30 - 34 years 36 38 11 10 5 0 0 74 16 58
2020 Age - 35 - 39 years 45 40 5 6 1 1 1 87 7 71
2020 Age - 40 - 44 years 39 41 12 8 0 0 0 80 8 66
2020 Age - 45 - 49 years 44 36 9 5 7 0 0 80 12 59
2020 Age - 50 - 54 years 47 36 3 7 4 3 0 86 11 30
2020 Age - 55 - 59 years 32 38 12 12 0 0 6 74 13 16
2019 Age - 24 years and under 69 31 0 0 0 0 0 100 0 22
2019 Age - 25 - 29 years 52 33 3 7 5 0 0 85 12 61
2019 Age - 30 - 34 years 49 27 10 10 4 0 0 76 14 49
2019 Age - 35 - 39 years 57 30 4 7 0 0 2 89 7 56
2019 Age - 40 - 44 years 47 44 9 0 0 0 0 91 0 46
2019 Age - 45 - 49 years 47 41 5 5 2 0 0 88 7 42
2019 Age - 50 - 54 years 41 40 13 7 0 0 0 81 7 32
2019 Age - 55 - 59 years 44 39 0 11 0 5 0 88 12 18
2019 Age - 60 years and over 60 31 0 9 0 0 0 91 9 10
2017 Age - 24 years and under 86 14 0 0 0 0 0 100 0 13
2017 Age - 25 - 29 years 44 45 4 4 3 0 0 89 7 29
2017 Age - 30 - 34 years 52 39 3 3 3 0 0 91 6 31
2017 Age - 35 - 39 years 53 34 8 6 0 0 0 86 6 51
2017 Age - 40 - 44 years 44 48 0 7 0 0 0 93 7 27
2017 Age - 45 - 49 years 46 40 11 4 0 0 0 85 4 28
2017 Age - 50 - 54 years 40 56 0 4 0 0 0 96 4 23
2017 Age - 55 - 59 years 48 35 17 0 0 0 0 83 0 19
2014 Age - 25 - 29 years 35 36 12 12 6 0 0 71 17 17
2014 Age - 30 - 34 years 56 21 17 3 0 3 0 79 3 34
2014 Age - 35 - 39 years 63 24 2 11 0 0 0 87 11 38
2014 Age - 40 - 44 years 49 45 3 3 0 0 0 94 3 33
2014 Age - 45 - 49 years 56 36 4 4 0 0 0 92 4 28
2014 Age - 50 - 54 years 64 28 4 4 0 0 0 92 4 25
2014 Age - 55 - 59 years 66 27 7 0 0 0 0 93 0 15

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 79 7 14 0 0 0 0 86 0 14
2020 Age - 25 - 29 years 44 31 10 10 3 2 0 76 14 58
2020 Age - 30 - 34 years 43 31 12 9 5 0 0 74 14 58
2020 Age - 35 - 39 years 45 31 11 11 1 0 0 76 12 71
2020 Age - 40 - 44 years 41 40 9 9 0 0 0 81 9 64
2020 Age - 45 - 49 years 46 37 10 4 3 0 0 83 7 59
2020 Age - 50 - 54 years 45 33 7 9 3 4 0 80 13 31
2020 Age - 55 - 59 years 39 18 31 12 0 0 0 57 12 16
2020 Age - 60 years and over 52 0 30 9 9 0 0 52 18 10
2019 Age - 24 years and under 66 25 5 5 0 0 0 91 5 23
2019 Age - 25 - 29 years 55 24 8 8 5 0 0 79 13 61
2019 Age - 30 - 34 years 42 42 12 2 2 0 0 84 4 50
2019 Age - 35 - 39 years 46 37 11 5 2 0 0 82 7 57
2019 Age - 40 - 44 years 47 35 6 10 2 0 0 81 12 49
2019 Age - 45 - 49 years 57 31 8 5 0 0 0 88 5 42
2019 Age - 50 - 54 years 52 30 9 6 3 0 0 82 9 33
2019 Age - 55 - 59 years 44 28 5 16 6 0 0 72 22 18
2019 Age - 60 years and over 61 20 0 10 9 0 0 81 19 10
2018 Age - 24 years and under 39 50 11 0 0 0 0 89 0 18
2018 Age - 25 - 29 years 68 18 4 7 4 0 0 86 11 28
2018 Age - 30 - 34 years 55 27 6 9 3 0 0 82 12 33
2018 Age - 35 - 39 years 55 31 9 2 3 0 0 86 5 58
2018 Age - 40 - 44 years 39 42 9 4 6 0 0 81 10 47
2018 Age - 45 - 49 years 53 32 3 3 8 0 0 85 11 28
2018 Age - 55 - 59 years 43 26 14 11 5 0 0 69 16 20
2017 Age - 24 years and under 49 36 0 8 7 0 0 85 15 14
2017 Age - 25 - 29 years 58 27 3 11 0 0 0 86 11 29
2017 Age - 30 - 34 years 58 26 10 6 0 0 0 84 6 31
2017 Age - 35 - 39 years 54 34 4 6 0 2 0 90 6 51
2017 Age - 40 - 44 years 48 26 8 11 7 0 0 74 18 27
2017 Age - 45 - 49 years 42 33 11 11 3 0 0 75 15 28
2017 Age - 50 - 54 years 23 47 22 4 4 0 0 69 9 23
2017 Age - 55 - 59 years 57 21 7 15 0 0 0 78 15 19
2014 Age - 25 - 29 years 54 23 6 6 11 0 0 77 17 17
2014 Age - 30 - 34 years 44 35 9 12 0 0 0 79 12 34
2014 Age - 35 - 39 years 42 33 11 5 8 0 0 76 13 37
2014 Age - 40 - 44 years 45 37 3 6 9 0 0 82 15 33
2014 Age - 45 - 49 years 42 25 29 0 4 0 0 67 4 28
2014 Age - 50 - 54 years 45 39 4 12 0 0 0 84 12 25
2014 Age - 55 - 59 years 41 20 13 26 0 0 0 61 26 15

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 36 30 14 21 0 0 0 65 21 14
2020 Age - 25 - 29 years 38 34 12 10 5 0 0 72 15 58
2020 Age - 30 - 34 years 36 47 10 5 2 0 0 83 7 58
2020 Age - 35 - 39 years 44 41 7 6 3 0 0 85 8 72
2020 Age - 40 - 44 years 35 50 8 6 1 0 0 85 8 66
2020 Age - 45 - 49 years 42 39 7 10 2 0 0 81 12 59
2020 Age - 50 - 54 years 57 20 10 6 7 0 0 77 13 31
2020 Age - 55 - 59 years 25 51 12 12 0 0 0 76 12 16
2020 Age - 60 years and over 43 19 29 9 0 0 0 62 9 10
2019 Age - 24 years and under 52 39 0 5 4 0 0 91 9 23
2019 Age - 25 - 29 years 44 38 2 13 3 0 0 82 16 61
2019 Age - 30 - 34 years 32 52 6 8 2 0 0 84 10 50
2019 Age - 35 - 39 years 42 46 9 3 0 0 0 88 3 57
2019 Age - 40 - 44 years 47 43 6 2 2 0 0 90 4 49
2019 Age - 45 - 49 years 50 33 12 5 0 0 0 83 5 42
2019 Age - 50 - 54 years 46 39 9 0 6 0 0 85 6 33
2019 Age - 55 - 59 years 16 33 34 11 5 0 0 50 17 18
2019 Age - 60 years and over 70 20 10 0 0 0 0 90 0 10
2018 Age - 24 years and under 22 61 17 0 0 0 0 83 0 18
2018 Age - 25 - 29 years 26 52 15 4 4 0 0 78 7 27
2018 Age - 30 - 34 years 47 34 9 9 0 0 0 81 9 32
2018 Age - 35 - 39 years 27 55 11 2 5 0 0 82 7 56
2018 Age - 40 - 44 years 46 39 8 2 4 0 0 86 6 47
2018 Age - 45 - 49 years 43 40 0 14 3 0 0 83 17 28
2018 Age - 55 - 59 years 21 50 10 14 5 0 0 71 19 20
2017 Age - 24 years and under 54 23 23 0 0 0 0 77 0 14
2017 Age - 25 - 29 years 21 59 17 3 0 0 0 80 3 29
2017 Age - 30 - 34 years 45 42 6 7 0 0 0 87 7 31
2017 Age - 35 - 39 years 39 39 16 2 4 0 0 78 6 51
2017 Age - 40 - 44 years 59 30 7 3 0 0 0 89 3 27
2017 Age - 45 - 49 years 58 28 7 7 0 0 0 86 7 28
2017 Age - 50 - 54 years 45 47 8 0 0 0 0 92 0 23
2017 Age - 55 - 59 years 47 33 10 10 0 0 0 80 10 19
2014 Age - 25 - 29 years 17 42 24 11 6 0 0 59 17 17
2014 Age - 30 - 34 years 32 41 12 9 3 3 0 75 12 34
2014 Age - 35 - 39 years 34 34 18 13 0 0 0 68 13 38
2014 Age - 40 - 44 years 16 60 6 12 6 0 0 75 18 33
2014 Age - 45 - 49 years 35 36 25 4 0 0 0 71 4 28
2014 Age - 50 - 54 years 44 52 4 0 0 0 0 96 0 25
2014 Age - 55 - 59 years 52 14 20 14 0 0 0 66 14 15

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 79 7 7 7 0 0 0 86 7 14
2020 Age - 25 - 29 years 57 25 5 7 5 0 0 83 12 58
2020 Age - 30 - 34 years 51 34 5 5 3 0 0 86 9 58
2020 Age - 35 - 39 years 42 43 7 7 1 0 0 85 8 72
2020 Age - 40 - 44 years 41 39 10 9 0 0 0 80 9 66
2020 Age - 45 - 49 years 34 47 7 10 2 0 0 81 12 59
2020 Age - 50 - 54 years 42 36 13 7 3 0 0 77 10 31
2020 Age - 55 - 59 years 25 38 18 7 12 0 0 63 19 16
2020 Age - 60 years and over 43 10 29 9 9 0 0 52 18 10
2019 Age - 24 years and under 57 34 0 4 4 0 0 92 8 23
2019 Age - 25 - 29 years 32 53 5 8 2 0 0 85 10 60
2019 Age - 30 - 34 years 40 44 10 6 0 0 0 84 6 50
2019 Age - 35 - 39 years 47 32 9 7 2 4 0 82 9 57
2019 Age - 40 - 44 years 47 41 6 4 2 0 0 87 6 49
2019 Age - 45 - 49 years 47 34 7 7 5 0 0 81 12 42
2019 Age - 50 - 54 years 33 40 21 6 0 0 0 73 6 33
2019 Age - 55 - 59 years 22 34 22 11 12 0 0 56 23 18
2019 Age - 60 years and over 49 42 0 0 9 0 0 91 9 10
2018 Age - 24 years and under 50 39 6 6 0 0 0 89 6 18
2018 Age - 25 - 29 years 25 43 21 7 4 0 0 68 11 28
2018 Age - 30 - 34 years 36 55 3 6 0 0 0 91 6 33
2018 Age - 35 - 39 years 27 45 14 9 5 0 0 73 14 58
2018 Age - 40 - 44 years 35 41 8 14 2 0 0 76 16 47
2018 Age - 45 - 49 years 40 39 10 8 3 0 0 78 11 28
2018 Age - 55 - 59 years 24 37 19 10 10 0 0 61 19 20
2017 Age - 24 years and under 47 22 31 0 0 0 0 69 0 14
2017 Age - 25 - 29 years 34 46 13 7 0 0 0 80 7 29
2017 Age - 30 - 34 years 42 48 7 0 3 0 0 91 3 31
2017 Age - 35 - 39 years 33 47 8 4 6 0 2 82 10 51
2017 Age - 40 - 44 years 44 33 8 11 4 0 0 77 15 27
2017 Age - 45 - 49 years 39 40 7 7 6 0 0 79 14 28
2017 Age - 50 - 54 years 40 43 8 0 8 0 0 83 8 23
2017 Age - 55 - 59 years 43 42 5 10 0 0 0 85 10 19
2014 Age - 25 - 29 years 30 47 11 6 6 0 0 77 12 17
2014 Age - 30 - 34 years 35 35 15 12 3 0 0 71 15 34
2014 Age - 35 - 39 years 34 27 18 11 5 5 0 64 17 38
2014 Age - 40 - 44 years 9 60 9 19 3 0 0 69 22 33
2014 Age - 45 - 49 years 25 42 14 14 4 0 0 67 18 28
2014 Age - 50 - 54 years 32 48 0 12 8 0 0 80 20 25
2014 Age - 55 - 59 years 13 60 6 13 7 0 0 73 20 15

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 50 29 7 14 0 0 0 79 14 14
2020 Age - 25 - 29 years 33 43 11 12 2 0 0 75 14 58
2020 Age - 30 - 34 years 40 32 23 5 0 0 0 72 5 58
2020 Age - 35 - 39 years 37 50 10 1 1 0 0 88 3 72
2020 Age - 40 - 44 years 43 45 6 6 0 0 0 88 6 65
2020 Age - 45 - 49 years 36 42 9 10 4 0 0 78 14 59
2020 Age - 50 - 54 years 38 42 3 16 0 0 0 80 16 31
2020 Age - 55 - 59 years 44 32 6 12 6 0 0 76 18 16
2020 Age - 60 years and over 52 21 27 0 0 0 0 73 0 10
2019 Age - 24 years and under 46 37 8 9 0 0 0 83 9 22
2019 Age - 25 - 29 years 37 38 13 7 5 0 0 75 12 60
2019 Age - 30 - 34 years 34 39 14 12 0 0 0 73 12 49
2019 Age - 35 - 39 years 30 41 13 9 7 0 0 70 16 54
2019 Age - 40 - 44 years 37 47 10 6 0 0 0 84 6 49
2019 Age - 45 - 49 years 41 37 10 7 5 0 0 78 12 41
2019 Age - 50 - 54 years 43 36 9 9 3 0 0 79 12 33
2019 Age - 55 - 59 years 28 45 11 11 5 0 0 73 17 18
2019 Age - 60 years and over 39 30 10 20 0 0 0 69 20 10
2018 Age - 24 years and under 44 22 22 11 0 0 0 67 11 18
2018 Age - 25 - 29 years 39 29 11 18 4 0 0 68 21 28
2018 Age - 30 - 34 years 15 67 9 6 3 0 0 82 9 33
2018 Age - 35 - 39 years 19 57 15 3 5 0 0 76 9 58
2018 Age - 40 - 44 years 44 34 8 12 2 0 0 77 14 47
2018 Age - 45 - 49 years 36 35 18 10 0 0 0 72 10 28
2018 Age - 55 - 59 years 14 42 14 24 5 0 0 57 29 20
2017 Age - 24 years and under 33 60 8 0 0 0 0 92 0 14
2017 Age - 25 - 29 years 31 29 20 20 0 0 0 60 20 29
2017 Age - 30 - 34 years 33 44 16 3 3 0 0 78 6 31
2017 Age - 35 - 39 years 29 49 8 10 4 0 0 78 14 51
2017 Age - 40 - 44 years 33 45 11 7 4 0 0 78 11 27
2017 Age - 45 - 49 years 36 43 7 7 7 0 0 79 14 28
2017 Age - 50 - 54 years 32 51 8 4 4 0 0 83 8 23
2017 Age - 55 - 59 years 53 32 10 5 0 0 0 85 5 19

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 86 14 0 0 0 0 0 100 0 14
2020 Age - 25 - 29 years 44 40 9 8 0 0 0 84 8 58
2020 Age - 30 - 34 years 52 38 10 0 0 0 0 90 0 58
2020 Age - 35 - 39 years 59 39 1 0 1 0 0 97 1 70
2020 Age - 40 - 44 years 57 32 5 6 0 0 0 89 6 66
2020 Age - 45 - 49 years 52 40 4 2 2 0 0 93 3 59
2020 Age - 50 - 54 years 67 17 6 6 4 0 0 84 10 31
2020 Age - 55 - 59 years 38 38 18 6 0 0 0 76 6 16
2020 Age - 60 years and over 52 30 18 0 0 0 0 82 0 10
2019 Age - 24 years and under 66 25 9 0 0 0 0 91 0 23
2019 Age - 25 - 29 years 54 34 6 3 2 0 0 89 5 61
2019 Age - 30 - 34 years 55 39 2 4 0 0 0 94 4 50
2019 Age - 35 - 39 years 60 30 9 2 0 0 0 90 2 57
2019 Age - 40 - 44 years 72 21 4 2 0 0 0 94 2 48
2019 Age - 45 - 49 years 64 24 8 2 2 0 0 88 5 42
2019 Age - 50 - 54 years 58 36 3 3 0 0 0 94 3 33
2019 Age - 55 - 59 years 49 29 11 6 5 0 0 78 11 18
2019 Age - 60 years and over 69 31 0 0 0 0 0 100 0 10
2018 Age - 25 - 29 years 48 41 4 7 0 0 0 89 7 27
2018 Age - 30 - 34 years 55 33 3 9 0 0 0 88 9 33
2018 Age - 35 - 39 years 66 29 0 3 2 0 0 95 5 58
2018 Age - 40 - 44 years 55 35 0 6 4 0 0 90 10 47
2018 Age - 45 - 49 years 44 49 0 3 3 0 0 93 7 28
2018 Age - 55 - 59 years 55 36 10 0 0 0 0 90 0 20
2017 Age - 24 years and under 33 60 7 0 0 0 0 93 0 14
2017 Age - 25 - 29 years 31 43 19 7 0 0 0 74 7 29
2017 Age - 30 - 34 years 52 45 0 0 3 0 0 97 3 31
2017 Age - 35 - 39 years 57 34 6 4 0 0 0 90 4 51
2017 Age - 40 - 44 years 67 25 0 7 0 0 0 93 7 27
2017 Age - 45 - 49 years 54 36 3 4 3 0 0 90 7 28
2017 Age - 50 - 54 years 45 38 17 0 0 0 0 83 0 23
2017 Age - 55 - 59 years 63 37 0 0 0 0 0 100 0 19
2014 Age - 25 - 29 years 48 17 18 17 0 0 0 65 17 17
2014 Age - 30 - 34 years 47 41 9 0 3 0 0 88 3 34
2014 Age - 35 - 39 years 46 41 6 5 3 0 0 87 8 38
2014 Age - 40 - 44 years 45 39 9 3 3 0 0 85 6 33
2014 Age - 45 - 49 years 46 47 7 0 0 0 0 93 0 28
2014 Age - 50 - 54 years 40 53 0 8 0 0 0 92 8 25
2014 Age - 55 - 59 years 66 20 7 7 0 0 0 86 7 15

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 72 14 14 0 0 0 0 86 0 14
2020 Age - 25 - 29 years 48 33 5 7 7 0 0 81 14 58
2020 Age - 30 - 34 years 43 40 5 10 2 0 0 83 12 58
2020 Age - 35 - 39 years 48 36 7 7 1 0 0 85 8 72
2020 Age - 40 - 44 years 45 38 11 5 1 0 0 83 6 66
2020 Age - 45 - 49 years 42 32 9 12 5 0 0 74 17 59
2020 Age - 50 - 54 years 32 45 10 0 13 0 0 77 13 31
2020 Age - 55 - 59 years 27 21 19 32 0 0 0 48 32 15
2020 Age - 60 years and over 43 11 37 9 0 0 0 54 9 10
2019 Age - 24 years and under 53 30 12 5 0 0 0 83 5 23
2019 Age - 25 - 29 years 44 35 10 7 5 0 0 78 12 60
2019 Age - 30 - 34 years 45 37 10 8 0 0 0 82 8 50
2019 Age - 35 - 39 years 53 28 7 7 5 0 0 81 12 57
2019 Age - 40 - 44 years 47 41 8 2 2 0 0 88 4 49
2019 Age - 45 - 49 years 48 32 5 7 8 0 0 80 15 41
2019 Age - 50 - 54 years 40 34 9 9 6 3 0 76 15 33
2019 Age - 55 - 59 years 22 39 11 17 12 0 0 61 28 18
2019 Age - 60 years and over 49 42 0 9 0 0 0 91 9 10
2018 Age - 24 years and under 50 33 17 0 0 0 0 83 0 18
2018 Age - 25 - 29 years 44 33 19 4 0 0 0 78 4 27
2018 Age - 30 - 34 years 52 33 6 6 3 0 0 85 9 33
2018 Age - 35 - 39 years 38 46 9 3 3 0 0 85 7 58
2018 Age - 40 - 44 years 37 36 10 13 4 0 0 72 17 47
2018 Age - 45 - 49 years 36 42 0 15 7 0 0 78 22 28
2018 Age - 55 - 59 years 26 45 14 10 5 0 0 71 14 20
2017 Age - 24 years and under 39 30 15 16 0 0 0 69 16 14
2017 Age - 25 - 29 years 34 43 19 4 0 0 0 77 4 29
2017 Age - 30 - 34 years 46 45 7 0 3 0 0 90 3 31
2017 Age - 35 - 39 years 41 41 10 2 4 2 0 83 7 49
2017 Age - 40 - 44 years 59 22 7 8 4 0 0 81 11 27
2017 Age - 45 - 49 years 43 36 7 7 6 0 0 79 14 28
2017 Age - 50 - 54 years 41 33 17 0 8 0 0 74 8 23
2017 Age - 55 - 59 years 39 45 11 5 0 0 0 84 5 18

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 70 22 7 0 0 0 0 93 0 13
2020 Age - 25 - 29 years 42 34 14 5 5 0 0 76 10 58
2020 Age - 30 - 34 years 47 33 12 9 0 0 0 80 9 58
2020 Age - 35 - 39 years 51 39 6 3 1 0 0 90 4 72
2020 Age - 40 - 44 years 52 36 11 1 0 0 0 88 1 66
2020 Age - 45 - 49 years 57 27 9 5 0 2 0 86 5 58
2020 Age - 50 - 54 years 59 24 10 3 4 0 0 83 7 30
2020 Age - 55 - 59 years 63 31 6 0 0 0 0 94 0 16
2020 Age - 60 years and over 52 28 11 9 0 0 0 80 9 10
2019 Age - 24 years and under 61 17 13 5 4 0 0 79 9 23
2019 Age - 25 - 29 years 51 31 7 6 5 0 0 82 11 61
2019 Age - 30 - 34 years 38 44 8 8 2 0 0 82 10 50
2019 Age - 35 - 39 years 41 38 16 2 2 2 0 81 4 57
2019 Age - 40 - 44 years 54 38 8 0 0 0 0 92 0 48
2019 Age - 45 - 49 years 58 27 12 2 0 0 0 85 2 41
2019 Age - 50 - 54 years 61 27 9 3 0 0 0 88 3 33
2019 Age - 55 - 59 years 53 12 17 12 6 0 0 65 17 17
2019 Age - 60 years and over 70 20 9 0 0 0 0 91 0 10
2018 Age - 24 years and under 33 56 11 0 0 0 0 89 0 18
2018 Age - 25 - 29 years 41 41 11 7 0 0 0 81 7 27
2018 Age - 30 - 34 years 45 39 12 0 3 0 0 85 3 33
2018 Age - 35 - 39 years 38 46 11 2 4 0 0 84 5 56
2018 Age - 40 - 44 years 50 36 8 2 4 0 0 86 6 47
2018 Age - 45 - 49 years 55 35 3 0 7 0 0 90 7 28
2018 Age - 55 - 59 years 45 36 19 0 0 0 0 81 0 20
2017 Age - 24 years and under 57 28 15 0 0 0 0 85 0 14
2017 Age - 25 - 29 years 31 58 7 4 0 0 0 89 4 29
2017 Age - 30 - 34 years 51 38 10 0 0 0 0 90 0 31
2017 Age - 35 - 39 years 49 31 12 4 2 0 2 81 6 51
2017 Age - 40 - 44 years 73 19 7 0 0 0 0 93 0 26
2017 Age - 45 - 49 years 79 13 0 3 4 0 0 93 7 28
2017 Age - 50 - 54 years 53 35 8 4 0 0 0 87 4 23
2017 Age - 55 - 59 years 46 43 10 0 0 0 0 90 0 19
2014 Age - 25 - 29 years 52 36 6 6 0 0 0 89 6 17
2014 Age - 30 - 34 years 53 33 9 3 3 0 0 85 6 34
2014 Age - 35 - 39 years 42 32 13 10 3 0 0 74 13 38
2014 Age - 40 - 44 years 61 33 6 0 0 0 0 94 0 33
2014 Age - 45 - 49 years 60 29 11 0 0 0 0 89 0 28
2014 Age - 50 - 54 years 48 52 0 0 0 0 0 100 0 25
2014 Age - 55 - 59 years 58 21 21 0 0 0 0 79 0 15

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 65 14 7 0 7 0 7 85 8 14
2020 Age - 25 - 29 years 40 34 14 7 5 0 0 74 13 58
2020 Age - 30 - 34 years 38 35 12 12 3 0 0 72 15 58
2020 Age - 35 - 39 years 47 39 7 3 4 0 0 86 7 72
2020 Age - 40 - 44 years 47 36 8 9 0 0 0 83 9 65
2020 Age - 45 - 49 years 44 35 5 16 0 0 0 79 16 59
2020 Age - 50 - 54 years 34 36 13 10 6 0 0 71 16 31
2020 Age - 55 - 59 years 39 31 6 24 0 0 0 70 24 16
2020 Age - 60 years and over 52 0 29 19 0 0 0 52 19 10
2019 Age - 24 years and under 44 38 5 9 5 0 0 82 13 23
2019 Age - 25 - 29 years 43 35 7 12 3 0 0 79 15 61
2019 Age - 30 - 34 years 22 50 14 12 2 0 0 72 14 49
2019 Age - 35 - 39 years 31 46 11 11 2 0 0 77 12 56
2019 Age - 40 - 44 years 51 33 8 6 2 0 0 84 8 49
2019 Age - 45 - 49 years 37 39 10 9 5 0 0 76 14 42
2019 Age - 50 - 54 years 46 33 9 6 6 0 0 79 12 33
2019 Age - 55 - 59 years 16 50 11 6 17 0 0 66 23 18
2019 Age - 60 years and over 70 20 0 9 0 0 0 91 9 10
2018 Age - 24 years and under 33 33 22 11 0 0 0 67 11 18
2018 Age - 25 - 29 years 27 23 27 19 4 0 0 50 23 26
2018 Age - 30 - 34 years 27 58 6 6 3 0 0 85 9 33
2018 Age - 35 - 39 years 33 41 14 7 5 0 0 74 12 58
2018 Age - 40 - 44 years 37 44 10 8 0 0 0 81 8 47
2018 Age - 45 - 49 years 34 47 4 12 4 0 0 81 15 27
2018 Age - 55 - 59 years 28 29 14 19 10 0 0 57 29 20
2017 Age - 24 years and under 33 39 8 21 0 0 0 72 21 14
2017 Age - 25 - 29 years 32 47 10 11 0 0 0 79 11 29
2017 Age - 30 - 34 years 45 40 3 13 0 0 0 85 13 31
2017 Age - 35 - 39 years 41 38 16 4 2 0 0 79 6 51
2017 Age - 40 - 44 years 51 30 0 19 0 0 0 81 19 26
2017 Age - 45 - 49 years 40 46 6 4 4 0 0 86 7 28
2017 Age - 50 - 54 years 32 43 22 0 4 0 0 74 4 23
2017 Age - 55 - 59 years 37 47 11 5 0 0 0 84 5 19
2014 Age - 25 - 29 years 18 59 6 6 12 0 0 77 18 17
2014 Age - 30 - 34 years 35 36 18 9 3 0 0 70 12 34
2014 Age - 35 - 39 years 26 45 3 24 2 0 0 71 26 38
2014 Age - 40 - 44 years 15 54 19 6 6 0 0 70 12 33
2014 Age - 45 - 49 years 28 50 14 3 4 0 0 78 7 28
2014 Age - 50 - 54 years 32 52 9 8 0 0 0 84 8 25
2014 Age - 55 - 59 years 13 52 21 14 0 0 0 65 14 15

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 65 14 7 7 0 0 7 85 8 14
2020 Age - 25 - 29 years 52 23 12 7 5 0 0 76 12 58
2020 Age - 30 - 34 years 45 36 9 5 5 0 0 81 10 58
2020 Age - 35 - 39 years 51 30 17 0 1 0 0 82 1 72
2020 Age - 40 - 44 years 45 31 15 8 1 0 0 76 9 66
2020 Age - 45 - 49 years 46 28 15 7 4 0 0 74 10 59
2020 Age - 50 - 54 years 41 36 9 3 10 0 0 78 13 31
2020 Age - 55 - 59 years 39 31 0 18 12 0 0 70 30 16
2020 Age - 60 years and over 43 9 30 18 0 0 0 52 18 10
2019 Age - 24 years and under 66 29 5 0 0 0 0 95 0 23
2019 Age - 25 - 29 years 38 44 11 2 5 0 0 82 7 61
2019 Age - 30 - 34 years 36 41 6 14 2 0 0 78 16 49
2019 Age - 35 - 39 years 26 40 21 7 3 2 0 68 11 57
2019 Age - 40 - 44 years 47 41 6 6 0 0 0 88 6 49
2019 Age - 45 - 49 years 43 35 17 2 2 0 0 78 5 41
2019 Age - 50 - 54 years 46 27 18 3 6 0 0 73 9 33
2019 Age - 55 - 59 years 17 38 28 11 5 0 0 55 17 18
2019 Age - 60 years and over 70 20 0 9 0 0 0 91 9 10
2018 Age - 24 years and under 39 33 28 0 0 0 0 72 0 18
2018 Age - 25 - 29 years 37 33 19 11 0 0 0 70 11 27
2018 Age - 30 - 34 years 30 48 9 9 3 0 0 79 12 33
2018 Age - 35 - 39 years 31 49 15 3 2 0 0 79 5 58
2018 Age - 40 - 44 years 50 36 4 10 0 0 0 86 10 47
2018 Age - 45 - 49 years 46 36 0 14 4 0 0 82 18 27
2018 Age - 55 - 59 years 32 34 14 10 10 0 0 66 19 20
2017 Age - 24 years and under 27 30 37 6 0 0 0 58 6 14
2017 Age - 25 - 29 years 35 31 23 11 0 0 0 66 11 29
2017 Age - 30 - 34 years 45 42 3 9 0 0 0 88 9 31
2017 Age - 35 - 39 years 46 38 12 2 2 0 0 84 4 51
2017 Age - 40 - 44 years 42 35 12 8 4 0 0 77 11 26
2017 Age - 45 - 49 years 43 21 21 7 7 0 0 65 14 28
2017 Age - 50 - 54 years 41 43 8 0 8 0 0 83 8 23
2017 Age - 55 - 59 years 36 54 10 0 0 0 0 90 0 19
2014 Age - 25 - 29 years 24 29 30 12 6 0 0 53 17 17
2014 Age - 30 - 34 years 30 36 6 18 6 3 0 68 26 33
2014 Age - 35 - 39 years 26 35 11 18 10 0 0 61 28 38
2014 Age - 40 - 44 years 24 42 12 18 3 0 0 66 21 33
2014 Age - 45 - 49 years 35 44 11 7 0 0 3 82 7 28
2014 Age - 50 - 54 years 28 52 8 12 0 0 0 80 12 25
2014 Age - 55 - 59 years 13 32 27 20 0 0 7 49 22 15

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 65 21 0 7 0 7 0 92 8 14
2020 Age - 25 - 29 years 45 35 9 7 4 0 0 81 11 58
2020 Age - 30 - 34 years 34 40 11 12 3 0 0 74 15 58
2020 Age - 35 - 39 years 39 42 10 7 1 0 1 82 9 72
2020 Age - 40 - 44 years 40 47 7 6 0 0 0 86 6 66
2020 Age - 45 - 49 years 46 37 9 5 3 0 0 83 9 59
2020 Age - 50 - 54 years 35 42 17 0 7 0 0 77 7 31
2020 Age - 55 - 59 years 32 32 23 12 0 0 0 64 12 16
2020 Age - 60 years and over 43 0 39 18 0 0 0 43 18 10
2019 Age - 24 years and under 49 47 4 0 0 0 0 96 0 23
2019 Age - 25 - 29 years 39 42 3 15 0 0 0 81 15 60
2019 Age - 30 - 34 years 40 40 12 6 2 0 0 79 8 50
2019 Age - 35 - 39 years 37 37 4 12 7 4 0 76 20 57
2019 Age - 40 - 44 years 41 37 8 12 0 0 2 79 13 49
2019 Age - 45 - 49 years 34 49 5 12 0 0 0 83 12 41
2019 Age - 50 - 54 years 44 38 9 9 0 0 0 82 9 32
2019 Age - 55 - 59 years 23 48 11 12 6 0 0 71 18 17
2019 Age - 60 years and over 70 21 9 0 0 0 0 91 0 10
2018 Age - 24 years and under 39 33 17 11 0 0 0 72 11 18
2018 Age - 25 - 29 years 30 41 15 15 0 0 0 70 15 27
2018 Age - 30 - 34 years 30 52 3 9 6 0 0 82 15 33
2018 Age - 35 - 39 years 33 46 10 3 5 2 0 81 9 58
2018 Age - 40 - 44 years 39 31 10 13 4 0 2 72 18 47
2018 Age - 45 - 49 years 40 32 15 10 3 0 0 72 14 28
2018 Age - 55 - 59 years 24 37 19 14 5 0 0 61 19 20
2017 Age - 24 years and under 50 34 8 7 0 0 0 85 7 14
2017 Age - 25 - 29 years 32 44 6 14 0 0 3 79 15 29
2017 Age - 30 - 34 years 42 48 7 3 0 0 0 91 3 31
2017 Age - 35 - 39 years 39 40 12 8 2 0 0 79 10 51
2017 Age - 40 - 44 years 46 35 4 12 4 0 0 81 15 26
2017 Age - 45 - 49 years 50 32 7 11 0 0 0 82 11 28
2017 Age - 50 - 54 years 40 38 4 13 0 4 0 82 13 23
2017 Age - 55 - 59 years 42 43 10 5 0 0 0 85 5 19
2014 Age - 25 - 29 years 23 48 17 12 0 0 0 71 12 17
2014 Age - 30 - 34 years 38 39 9 12 3 0 0 77 15 34
2014 Age - 35 - 39 years 47 14 16 13 10 0 0 60 23 38
2014 Age - 40 - 44 years 25 45 27 3 0 0 0 70 3 33
2014 Age - 45 - 49 years 42 36 11 11 0 0 0 79 11 28
2014 Age - 50 - 54 years 40 48 4 8 0 0 0 88 8 25
2014 Age - 55 - 59 years 13 59 21 7 0 0 0 72 7 15

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 65 28 7 0 0 0 0 93 0 14
2020 Age - 25 - 29 years 51 25 9 14 2 0 0 76 15 58
2020 Age - 30 - 34 years 41 42 17 0 0 0 0 83 0 58
2020 Age - 35 - 39 years 47 40 5 6 1 0 0 88 7 72
2020 Age - 40 - 44 years 39 47 7 5 1 0 0 87 6 66
2020 Age - 45 - 49 years 42 37 12 7 2 0 0 80 8 59
2020 Age - 50 - 54 years 54 32 6 0 7 0 0 87 7 31
2020 Age - 55 - 59 years 25 51 18 6 0 0 0 76 6 16
2020 Age - 60 years and over 43 39 9 9 0 0 0 82 9 10
2019 Age - 24 years and under 57 30 4 5 4 0 0 87 9 23
2019 Age - 25 - 29 years 51 36 7 5 2 0 0 87 6 61
2019 Age - 30 - 34 years 50 34 6 8 2 0 0 84 10 50
2019 Age - 35 - 39 years 37 51 9 2 2 0 0 88 3 57
2019 Age - 40 - 44 years 50 43 6 0 0 0 0 94 0 49
2019 Age - 45 - 49 years 47 39 7 7 0 0 0 86 7 42
2019 Age - 50 - 54 years 52 39 3 0 6 0 0 91 6 33
2019 Age - 55 - 59 years 22 50 22 0 5 0 0 72 5 18
2019 Age - 60 years and over 80 10 0 9 0 0 0 91 9 10
2018 Age - 24 years and under 28 56 17 0 0 0 0 83 0 18
2018 Age - 25 - 29 years 37 44 15 0 4 0 0 81 4 27
2018 Age - 30 - 34 years 45 42 6 3 3 0 0 88 6 33
2018 Age - 35 - 39 years 38 48 5 7 2 0 0 86 9 58
2018 Age - 40 - 44 years 44 44 4 2 4 2 0 89 6 47
2018 Age - 45 - 49 years 48 32 7 10 3 0 0 80 14 28
2018 Age - 55 - 59 years 31 50 14 5 0 0 0 81 5 20
2017 Age - 24 years and under 49 43 8 0 0 0 0 92 0 14
2017 Age - 25 - 29 years 32 54 10 4 0 0 0 86 4 29
2017 Age - 30 - 34 years 45 42 10 3 0 0 0 87 3 31
2017 Age - 35 - 39 years 41 42 12 0 6 0 0 82 6 51
2017 Age - 40 - 44 years 62 31 0 7 0 0 0 93 7 26
2017 Age - 45 - 49 years 53 36 0 7 3 0 0 89 11 28
2017 Age - 50 - 54 years 45 47 4 0 4 0 0 92 4 23
2017 Age - 55 - 59 years 47 32 16 5 0 0 0 79 5 19
2014 Age - 25 - 29 years 23 29 30 18 0 0 0 52 18 17
2014 Age - 30 - 34 years 47 27 18 9 0 0 0 73 9 34
2014 Age - 35 - 39 years 37 29 23 10 0 0 0 66 10 38
2014 Age - 40 - 44 years 37 47 6 6 3 0 0 85 9 33
2014 Age - 45 - 49 years 31 50 11 8 0 0 0 82 8 28
2014 Age - 50 - 54 years 44 44 12 0 0 0 0 88 0 25
2014 Age - 55 - 59 years 45 27 28 0 0 0 0 72 0 15

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 36 21 29 7 7 0 0 57 14 14
2020 Age - 25 - 29 years 32 35 19 14 0 0 0 67 14 57
2020 Age - 30 - 34 years 24 36 23 10 7 0 0 60 17 58
2020 Age - 35 - 39 years 20 42 21 12 4 1 0 62 17 72
2020 Age - 40 - 44 years 23 24 31 19 3 0 0 47 22 65
2020 Age - 45 - 49 years 20 27 25 20 7 0 0 47 27 59
2020 Age - 50 - 54 years 23 45 16 10 6 0 0 68 16 31
2020 Age - 55 - 59 years 8 33 23 30 7 0 0 41 36 14
2020 Age - 60 years and over 22 51 18 9 0 0 0 73 9 10
2019 Age - 24 years and under 66 30 5 0 0 0 0 95 0 23
2019 Age - 25 - 29 years 30 36 28 3 3 0 0 66 7 61
2019 Age - 30 - 34 years 36 36 18 10 0 0 0 72 10 50
2019 Age - 35 - 39 years 23 36 20 16 4 2 0 60 20 56
2019 Age - 40 - 44 years 10 41 25 16 8 0 0 51 25 49
2019 Age - 45 - 49 years 17 54 17 10 2 0 0 71 13 41
2019 Age - 50 - 54 years 18 39 18 9 15 0 0 58 24 33
2019 Age - 55 - 59 years 23 33 28 11 5 0 0 56 16 18
2019 Age - 60 years and over 10 42 39 9 0 0 0 51 9 10
2018 Age - 24 years and under 56 39 0 6 0 0 0 94 6 18
2018 Age - 25 - 29 years 46 29 11 7 7 0 0 75 14 28
2018 Age - 30 - 34 years 30 30 24 12 3 0 0 61 15 33
2018 Age - 35 - 39 years 28 52 9 7 4 0 0 80 11 57
2018 Age - 40 - 44 years 23 19 37 14 7 0 0 41 21 47
2018 Age - 45 - 49 years 32 31 23 8 7 0 0 62 15 28
2018 Age - 55 - 59 years 34 34 14 5 13 0 0 68 18 20
2017 Age - 24 years and under 52 27 21 0 0 0 0 79 0 14
2017 Age - 25 - 29 years 51 32 18 0 0 0 0 82 0 29
2017 Age - 30 - 34 years 41 36 16 6 0 0 0 77 6 31
2017 Age - 35 - 39 years 22 41 32 4 0 2 0 64 4 51
2017 Age - 40 - 44 years 18 45 26 4 8 0 0 63 11 27
2017 Age - 45 - 49 years 28 47 14 3 8 0 0 74 11 28
2017 Age - 50 - 54 years 17 39 27 13 4 0 0 56 17 23
2017 Age - 55 - 59 years 26 46 11 17 0 0 0 72 17 19
2014 Age - 25 - 29 years 53 18 23 6 0 0 0 71 6 17
2014 Age - 30 - 34 years 35 47 9 9 0 0 0 82 9 34
2014 Age - 35 - 39 years 25 40 21 14 0 0 0 65 14 38
2014 Age - 40 - 44 years 20 49 22 3 6 0 0 69 9 33
2014 Age - 45 - 49 years 35 32 19 4 11 0 0 67 15 28
2014 Age - 50 - 54 years 17 44 28 4 4 0 4 63 8 25
2014 Age - 55 - 59 years 21 47 6 7 19 0 0 68 26 15

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 0 50 15 21 7 7 0 30 54 14
2020 Age - 25 - 29 years 10 28 39 16 7 0 0 23 38 58
2020 Age - 30 - 34 years 5 29 24 28 14 0 0 41 35 58
2020 Age - 35 - 39 years 10 16 34 29 8 1 1 39 26 72
2020 Age - 40 - 44 years 4 19 39 22 14 2 0 36 24 66
2020 Age - 45 - 49 years 3 21 39 32 5 0 0 37 24 59
2020 Age - 50 - 54 years 6 23 52 16 0 3 0 16 30 31
2020 Age - 55 - 59 years 6 32 44 13 6 0 0 18 38 16
2020 Age - 60 years and over 0 50 28 11 0 11 0 12 56 10
2019 Age - 24 years and under 9 26 31 18 18 0 0 35 34 23
2019 Age - 25 - 29 years 10 22 31 25 10 0 2 36 33 61
2019 Age - 30 - 34 years 6 20 40 22 10 0 2 32 26 50
2019 Age - 35 - 39 years 10 24 30 21 7 5 2 31 37 57
2019 Age - 40 - 44 years 8 20 43 16 12 0 0 28 28 49
2019 Age - 45 - 49 years 7 12 47 31 2 0 0 34 19 42
2019 Age - 50 - 54 years 21 24 36 13 6 0 0 19 45 33
2019 Age - 55 - 59 years 17 28 28 11 6 5 5 19 50 18
2019 Age - 60 years and over 11 40 49 0 0 0 0 0 51 10
2018 Age - 24 years and under 6 17 28 44 6 0 0 50 22 18
2018 Age - 25 - 29 years 7 21 32 29 11 0 0 39 29 28
2018 Age - 30 - 34 years 9 27 45 15 3 0 0 18 36 33
2018 Age - 35 - 39 years 5 23 53 15 3 0 0 19 28 58
2018 Age - 40 - 44 years 2 22 47 22 7 0 0 29 24 45
2018 Age - 45 - 49 years 7 16 52 15 7 0 3 22 24 28
2018 Age - 55 - 59 years 10 29 37 5 19 0 0 24 39 20
2017 Age - 24 years and under 0 15 27 44 14 0 0 58 15 14
2017 Age - 25 - 29 years 0 24 46 12 15 0 4 28 24 29
2017 Age - 30 - 34 years 3 7 32 44 9 0 5 56 10 31
2017 Age - 35 - 39 years 4 27 40 16 12 0 2 28 31 51
2017 Age - 40 - 44 years 3 11 52 30 4 0 0 33 15 27
2017 Age - 45 - 49 years 0 14 51 28 0 0 7 30 15 28
2017 Age - 50 - 54 years 8 39 36 9 3 0 5 13 49 23
2017 Age - 55 - 59 years 15 32 32 15 0 5 0 16 50 19
2014 Age - 25 - 29 years 18 6 53 17 6 0 0 23 23 17
2014 Age - 30 - 34 years 3 15 50 23 6 0 3 30 19 34
2014 Age - 35 - 39 years 6 13 35 34 7 5 0 43 20 38
2014 Age - 40 - 44 years 13 13 43 21 6 0 3 28 27 32
2014 Age - 45 - 49 years 0 32 40 17 11 0 0 28 32 28
2014 Age - 50 - 54 years 4 4 57 31 0 4 0 33 8 25
2014 Age - 55 - 59 years 7 27 34 26 0 0 6 28 37 15

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 0 21 7 29 36 7 0 70 22 14
2020 Age - 25 - 29 years 5 17 14 39 25 0 0 64 22 58
2020 Age - 30 - 34 years 5 10 31 26 26 2 0 52 16 58
2020 Age - 35 - 39 years 3 7 28 37 21 3 1 61 10 72
2020 Age - 40 - 44 years 0 9 23 50 17 2 0 68 9 66
2020 Age - 45 - 49 years 4 11 35 29 19 0 3 49 15 58
2020 Age - 50 - 54 years 14 3 44 26 10 0 3 38 17 30
2020 Age - 55 - 59 years 0 37 13 25 18 0 7 46 40 16
2020 Age - 60 years and over 0 10 39 41 0 11 0 46 11 10
2019 Age - 24 years and under 5 4 21 35 36 0 0 70 9 23
2019 Age - 25 - 29 years 3 12 28 36 20 2 0 57 15 61
2019 Age - 30 - 34 years 12 10 22 32 20 2 2 54 23 50
2019 Age - 35 - 39 years 9 21 24 25 14 5 2 42 32 57
2019 Age - 40 - 44 years 2 12 37 35 14 0 0 49 14 49
2019 Age - 45 - 49 years 5 17 27 32 17 2 0 50 22 41
2019 Age - 50 - 54 years 9 21 37 16 12 3 3 29 32 33
2019 Age - 55 - 59 years 11 39 6 28 11 5 0 41 53 18
2019 Age - 60 years and over 0 9 70 20 0 0 0 20 9 10
2018 Age - 24 years and under 0 17 22 17 44 0 0 61 17 18
2018 Age - 25 - 29 years 4 14 32 25 21 0 4 48 19 28
2018 Age - 30 - 34 years 6 12 36 36 9 0 0 45 18 33
2018 Age - 35 - 39 years 2 12 27 49 10 0 0 59 14 58
2018 Age - 40 - 44 years 5 17 26 36 15 2 0 52 22 47
2018 Age - 45 - 49 years 3 10 47 30 7 0 3 38 14 28
2018 Age - 55 - 59 years 0 39 21 21 19 0 0 40 39 20
2017 Age - 24 years and under 0 29 21 21 22 0 8 47 31 14
2017 Age - 25 - 29 years 3 13 32 31 17 0 4 50 17 29
2017 Age - 30 - 34 years 0 10 29 38 18 0 5 59 10 31
2017 Age - 35 - 39 years 6 12 21 32 19 8 2 57 19 51
2017 Age - 40 - 44 years 8 19 25 26 22 0 0 48 26 27
2017 Age - 45 - 49 years 3 15 26 38 11 4 4 53 20 28
2017 Age - 50 - 54 years 0 40 39 5 8 0 9 14 43 23
2017 Age - 55 - 59 years 5 25 50 10 5 0 5 16 32 19
2014 Age - 25 - 29 years 12 6 29 48 6 0 0 53 18 17
2014 Age - 30 - 34 years 0 15 36 35 12 3 0 48 16 34
2014 Age - 35 - 39 years 0 18 32 26 20 2 0 48 19 38
2014 Age - 40 - 44 years 9 12 27 39 12 0 0 51 22 33
2014 Age - 45 - 49 years 8 7 40 21 21 4 0 44 15 28
2014 Age - 50 - 54 years 4 12 32 41 8 4 0 50 16 25
2014 Age - 55 - 59 years 0 14 40 27 13 0 6 43 15 15

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 0 15 14 35 29 7 0 69 16 14
2020 Age - 25 - 29 years 20 22 31 14 12 0 0 26 43 58
2020 Age - 30 - 34 years 24 23 27 17 7 0 2 24 48 58
2020 Age - 35 - 39 years 14 24 28 19 14 0 1 34 38 72
2020 Age - 40 - 44 years 7 24 34 27 8 0 0 34 31 66
2020 Age - 45 - 49 years 19 22 29 15 12 2 0 28 42 58
2020 Age - 50 - 54 years 13 38 34 12 3 0 0 16 50 30
2020 Age - 55 - 59 years 40 20 14 20 6 0 0 26 60 15
2020 Age - 60 years and over 9 19 50 11 0 11 0 12 31 10
2019 Age - 24 years and under 5 30 35 4 27 0 0 31 34 23
2019 Age - 25 - 29 years 21 30 28 12 8 2 0 20 52 61
2019 Age - 30 - 34 years 14 22 38 14 10 0 2 25 37 50
2019 Age - 35 - 39 years 23 29 26 11 5 4 2 17 55 57
2019 Age - 40 - 44 years 10 24 35 20 10 0 0 30 35 49
2019 Age - 45 - 49 years 19 16 38 17 7 2 0 25 36 42
2019 Age - 50 - 54 years 18 25 34 9 7 7 0 17 46 32
2019 Age - 55 - 59 years 17 22 22 23 5 11 0 31 44 18
2019 Age - 60 years and over 11 0 50 29 0 0 10 32 12 10
2018 Age - 24 years and under 0 28 28 22 22 0 0 44 28 18
2018 Age - 25 - 29 years 18 29 21 14 14 0 4 30 48 28
2018 Age - 30 - 34 years 21 27 33 18 0 0 0 18 48 33
2018 Age - 35 - 39 years 7 28 35 19 10 0 0 30 35 57
2018 Age - 40 - 44 years 4 21 34 26 14 0 0 41 25 46
2018 Age - 45 - 49 years 14 7 25 33 18 0 3 53 21 28
2018 Age - 55 - 59 years 14 24 26 16 19 0 0 36 39 20
2017 Age - 24 years and under 0 23 36 14 21 0 6 37 24 14
2017 Age - 25 - 29 years 9 31 42 10 7 0 0 17 41 29
2017 Age - 30 - 34 years 12 38 26 12 7 0 5 20 53 31
2017 Age - 35 - 39 years 2 26 30 26 12 2 2 40 29 50
2017 Age - 40 - 44 years 11 18 37 19 15 0 0 34 29 27
2017 Age - 45 - 49 years 11 25 36 21 7 0 0 28 36 28
2017 Age - 50 - 54 years 9 22 42 13 5 0 9 20 34 23
2017 Age - 55 - 59 years 26 32 21 11 11 0 0 21 58 19
2014 Age - 25 - 29 years 35 30 12 23 0 0 0 23 65 17
2014 Age - 30 - 34 years 15 38 20 21 3 0 3 25 54 34
2014 Age - 35 - 39 years 16 24 37 21 2 0 0 23 39 38
2014 Age - 40 - 44 years 10 22 28 31 9 0 0 40 32 32
2014 Age - 45 - 49 years 4 25 43 14 7 4 3 22 31 28
2014 Age - 50 - 54 years 8 29 44 16 4 0 0 19 37 25
2014 Age - 55 - 59 years 7 34 46 13 0 0 0 13 41 15

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 0 15 21 43 14 7 0 61 16 14
2020 Age - 25 - 29 years 21 14 35 19 11 0 0 30 35 58
2020 Age - 30 - 34 years 21 26 24 14 14 2 0 28 48 58
2020 Age - 35 - 39 years 20 20 32 17 9 1 1 26 41 71
2020 Age - 40 - 44 years 9 27 39 17 8 0 0 25 36 65
2020 Age - 45 - 49 years 19 27 26 18 7 0 2 26 47 58
2020 Age - 50 - 54 years 13 20 37 27 3 0 0 30 33 30
2020 Age - 55 - 59 years 6 57 24 13 0 0 0 13 63 16
2020 Age - 60 years and over 9 18 51 11 11 0 0 22 27 10
2019 Age - 24 years and under 0 26 17 31 26 0 0 57 26 23
2019 Age - 25 - 29 years 15 22 28 23 13 0 0 36 36 61
2019 Age - 30 - 34 years 12 14 37 29 6 0 2 36 27 49
2019 Age - 35 - 39 years 18 25 34 14 6 4 0 20 44 56
2019 Age - 40 - 44 years 4 37 39 18 2 0 0 20 41 49
2019 Age - 45 - 49 years 19 17 48 14 2 0 0 17 36 42
2019 Age - 50 - 54 years 15 37 22 21 6 0 0 27 51 33
2019 Age - 55 - 59 years 17 39 27 17 0 0 0 17 56 18
2019 Age - 60 years and over 9 31 30 30 0 0 0 30 40 10
2018 Age - 24 years and under 6 0 50 11 33 0 0 44 6 18
2018 Age - 25 - 29 years 14 21 25 32 7 0 0 39 36 28
2018 Age - 30 - 34 years 3 24 55 18 0 0 0 18 27 33
2018 Age - 35 - 39 years 7 24 47 17 5 0 0 22 31 58
2018 Age - 40 - 44 years 13 36 21 26 4 0 0 31 48 46
2018 Age - 45 - 49 years 7 36 36 14 4 0 4 18 45 27
2018 Age - 55 - 59 years 10 36 40 5 10 0 0 14 45 20
2017 Age - 24 years and under 0 15 22 43 20 0 0 63 15 14
2017 Age - 25 - 29 years 3 11 49 24 13 0 0 37 14 29
2017 Age - 30 - 34 years 3 16 32 31 13 0 5 46 20 31
2017 Age - 35 - 39 years 4 26 38 26 4 0 2 31 31 50
2017 Age - 40 - 44 years 7 22 52 11 7 0 0 18 30 27
2017 Age - 45 - 49 years 11 11 60 14 4 0 0 17 23 28
2017 Age - 50 - 54 years 14 30 38 14 0 0 5 14 46 23
2017 Age - 55 - 59 years 10 43 42 0 5 0 0 5 53 19
2014 Age - 25 - 29 years 0 30 29 35 6 0 0 41 30 17
2014 Age - 30 - 34 years 12 17 38 20 9 0 3 30 31 34
2014 Age - 35 - 39 years 13 22 32 26 7 0 0 33 35 38
2014 Age - 40 - 44 years 13 13 46 18 9 0 0 27 26 32
2014 Age - 45 - 49 years 4 33 35 14 14 0 0 28 37 28
2014 Age - 50 - 54 years 4 24 44 24 0 4 0 25 29 25
2014 Age - 55 - 59 years 7 34 46 13 0 0 0 13 41 15

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 7 21 7 21 37 7 0 62 30 14
2020 Age - 25 - 29 years 21 13 32 17 14 0 3 32 35 58
2020 Age - 30 - 34 years 22 27 14 19 15 2 0 35 51 58
2020 Age - 35 - 39 years 18 19 22 24 9 4 4 35 41 72
2020 Age - 40 - 44 years 10 29 31 15 13 0 2 29 40 66
2020 Age - 45 - 49 years 17 24 27 15 14 2 2 30 43 59
2020 Age - 50 - 54 years 10 23 34 20 10 0 3 31 34 30
2020 Age - 55 - 59 years 6 26 50 6 13 0 0 18 32 16
2020 Age - 60 years and over 9 9 71 11 0 0 0 11 18 10
2019 Age - 24 years and under 4 12 9 17 53 0 5 73 18 23
2019 Age - 25 - 29 years 13 16 14 33 20 3 0 54 31 61
2019 Age - 30 - 34 years 16 16 26 18 20 0 4 40 33 50
2019 Age - 35 - 39 years 9 20 23 18 22 7 2 43 31 56
2019 Age - 40 - 44 years 13 28 26 23 10 0 0 33 41 49
2019 Age - 45 - 49 years 17 24 31 17 9 2 0 27 42 42
2019 Age - 50 - 54 years 12 18 31 9 28 0 3 38 31 33
2018 Age - 24 years and under 0 11 39 17 33 0 0 50 11 18
2018 Age - 25 - 29 years 21 14 18 21 25 0 0 46 36 28
2018 Age - 30 - 34 years 12 21 33 27 3 0 3 31 34 33
2018 Age - 35 - 39 years 7 22 35 27 9 0 0 36 29 58
2018 Age - 40 - 44 years 11 30 31 17 9 0 2 27 41 46
2018 Age - 45 - 49 years 3 24 42 14 14 0 3 28 28 28
2018 Age - 55 - 59 years 5 52 14 14 14 0 0 29 57 20
2017 Age - 24 years and under 7 13 7 27 31 0 14 67 24 14
2017 Age - 25 - 29 years 11 3 34 14 30 3 3 48 15 29
2017 Age - 30 - 34 years 0 16 32 32 12 0 8 48 17 31
2017 Age - 35 - 39 years 8 32 24 16 12 6 2 31 43 50
2017 Age - 40 - 44 years 15 11 41 19 11 4 0 31 27 27
2017 Age - 45 - 49 years 15 7 39 28 4 0 7 34 24 28
2017 Age - 50 - 54 years 13 26 40 9 3 0 9 13 43 23
2017 Age - 55 - 59 years 15 27 37 16 5 0 0 21 42 19
2014 Age - 25 - 29 years 11 30 30 17 12 0 0 29 41 17
2014 Age - 30 - 34 years 3 32 36 23 3 0 3 27 36 34
2014 Age - 35 - 39 years 5 19 21 37 10 5 2 51 26 38
2014 Age - 40 - 44 years 16 13 31 24 12 0 3 38 30 32
2014 Age - 45 - 49 years 4 22 21 24 21 8 0 49 28 28
2014 Age - 50 - 54 years 4 8 48 24 4 4 8 32 13 25
2014 Age - 55 - 59 years 13 33 41 13 0 0 0 13 46 15

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 0 14 14 14 44 7 7 68 16 14
2020 Age - 25 - 29 years 7 8 21 42 16 4 2 61 17 58
2020 Age - 30 - 34 years 11 13 26 24 17 5 3 45 26 58
2020 Age - 35 - 39 years 3 10 21 41 23 1 1 65 13 71
2020 Age - 40 - 44 years 1 10 31 39 18 0 2 58 11 66
2020 Age - 45 - 49 years 5 15 27 38 10 0 4 50 21 59
2020 Age - 50 - 54 years 13 10 40 26 10 0 0 36 23 30
2020 Age - 55 - 59 years 0 18 32 25 13 0 12 43 21 16
2020 Age - 60 years and over 10 9 30 40 0 11 0 45 21 10
2019 Age - 24 years and under 5 17 16 17 40 5 0 60 23 23
2019 Age - 25 - 29 years 10 13 33 22 18 3 0 42 24 61
2019 Age - 30 - 34 years 14 12 20 36 14 0 4 53 27 50
2019 Age - 35 - 39 years 19 10 25 16 19 9 2 39 33 57
2019 Age - 40 - 44 years 8 15 22 30 23 0 2 54 23 49
2019 Age - 45 - 49 years 12 15 28 29 12 2 2 42 28 42
2019 Age - 50 - 54 years 15 24 31 12 12 3 3 26 42 33
2019 Age - 55 - 59 years 17 22 28 16 11 5 0 29 42 18
2019 Age - 60 years and over 9 31 30 20 0 10 0 22 45 10
2018 Age - 24 years and under 11 6 11 39 28 6 0 71 18 18
2018 Age - 25 - 29 years 4 23 23 35 12 4 0 48 28 26
2018 Age - 30 - 34 years 9 15 48 21 6 0 0 27 24 33
2018 Age - 35 - 39 years 5 14 31 28 18 2 2 48 20 57
2018 Age - 40 - 44 years 5 14 36 26 17 2 0 44 20 47
2018 Age - 45 - 49 years 0 4 29 50 14 0 4 66 4 27
2018 Age - 55 - 59 years 5 26 29 21 14 0 5 37 32 20
2017 Age - 24 years and under 0 8 43 20 8 7 14 35 10 14
2017 Age - 25 - 29 years 7 25 41 18 7 0 3 25 32 29
2017 Age - 30 - 34 years 3 13 52 16 12 0 5 29 17 31
2017 Age - 35 - 39 years 12 18 20 32 14 2 4 48 31 51
2017 Age - 40 - 44 years 18 8 29 26 15 4 0 43 27 27
2017 Age - 45 - 49 years 7 19 36 24 7 0 7 34 28 28
2017 Age - 50 - 54 years 23 43 16 9 0 0 9 10 72 23
2017 Age - 55 - 59 years 0 43 41 11 0 0 5 11 45 19
2014 Age - 25 - 29 years 12 30 18 40 0 0 0 40 42 17
2014 Age - 30 - 34 years 9 21 27 23 17 0 3 42 31 34
2014 Age - 35 - 39 years 8 14 24 34 20 0 0 55 21 38
2014 Age - 40 - 44 years 6 26 12 37 18 0 0 55 32 32
2014 Age - 45 - 49 years 8 11 39 18 14 8 3 35 21 28
2014 Age - 50 - 54 years 4 8 53 24 8 4 0 33 12 25
2014 Age - 55 - 59 years 13 34 20 27 0 0 7 29 50 15

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 0 8 31 31 22 8 0 58 8 13
2020 Age - 25 - 29 years 14 16 29 18 20 4 0 39 31 57
2020 Age - 30 - 34 years 10 22 28 20 15 2 2 37 34 58
2020 Age - 35 - 39 years 8 14 31 30 14 1 1 45 23 71
2020 Age - 40 - 44 years 9 15 45 21 9 2 0 30 24 66
2020 Age - 45 - 49 years 7 20 43 18 10 2 0 29 27 59
2020 Age - 50 - 54 years 6 20 58 10 6 0 0 17 26 30
2020 Age - 55 - 59 years 18 25 33 12 13 0 0 24 43 16
2020 Age - 60 years and over 18 9 30 21 0 22 0 27 35 10
2019 Age - 24 years and under 0 17 43 14 26 0 0 40 17 23
2019 Age - 25 - 29 years 7 23 30 26 8 3 3 37 31 61
2019 Age - 30 - 34 years 14 18 30 24 12 0 2 37 32 50
2019 Age - 35 - 39 years 14 16 38 16 9 5 2 27 32 57
2019 Age - 40 - 44 years 8 29 39 16 6 2 0 23 38 49
2019 Age - 45 - 49 years 14 19 42 12 12 0 0 24 34 42
2019 Age - 50 - 54 years 9 24 39 21 3 3 0 25 34 33
2019 Age - 55 - 59 years 22 23 38 0 11 5 0 12 48 18
2019 Age - 60 years and over 21 19 40 10 0 10 0 11 44 10
2018 Age - 24 years and under 0 28 28 22 17 6 0 41 29 18
2018 Age - 25 - 29 years 14 14 32 25 14 0 0 39 29 28
2018 Age - 30 - 34 years 12 18 42 27 0 0 0 27 30 33
2018 Age - 35 - 39 years 3 15 50 19 12 0 0 31 19 58
2018 Age - 40 - 44 years 4 15 31 33 12 4 0 47 20 45
2018 Age - 45 - 49 years 7 3 43 33 10 0 3 45 11 28
2018 Age - 55 - 59 years 14 34 37 10 5 0 0 14 48 20
2017 Age - 24 years and under 8 15 6 34 31 0 6 70 24 14
2017 Age - 25 - 29 years 6 21 29 19 21 0 3 42 28 29
2017 Age - 30 - 34 years 0 17 43 23 9 3 5 35 18 30
2017 Age - 35 - 39 years 2 16 35 25 12 6 4 41 20 51
2017 Age - 40 - 44 years 7 11 41 18 19 0 4 39 19 27
2017 Age - 45 - 49 years 8 23 29 29 11 0 0 40 31 27
2017 Age - 50 - 54 years 8 14 47 13 8 0 9 24 24 23
2017 Age - 55 - 59 years 10 27 52 5 5 0 0 10 38 19
2014 Age - 25 - 29 years 6 29 36 23 6 0 0 30 34 17
2014 Age - 30 - 34 years 3 32 39 18 6 0 3 24 36 34
2014 Age - 35 - 39 years 11 15 37 21 15 0 0 36 26 38
2014 Age - 40 - 44 years 10 16 37 28 9 0 0 36 26 32
2014 Age - 45 - 49 years 8 14 35 25 7 8 3 36 25 28
2014 Age - 50 - 54 years 12 16 48 16 4 4 0 20 30 25
2014 Age - 55 - 59 years 0 41 52 7 0 0 0 7 41 15

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 0 20 23 15 42 0 0 57 20 14
2020 Age - 25 - 29 years 6 20 41 19 14 0 0 33 26 58
2020 Age - 30 - 34 years 3 19 34 30 14 0 0 43 22 58
2020 Age - 35 - 39 years 3 11 36 36 12 0 1 49 14 72
2020 Age - 40 - 44 years 2 3 49 37 9 0 0 46 5 65
2020 Age - 45 - 49 years 0 17 41 32 10 0 0 42 17 59
2020 Age - 50 - 54 years 3 13 39 30 13 0 0 44 17 30
2020 Age - 55 - 59 years 0 32 19 36 7 0 6 46 34 16
2020 Age - 60 years and over 0 18 50 21 0 0 11 23 20 10
2019 Age - 24 years and under 0 13 39 31 18 0 0 49 13 23
2019 Age - 25 - 29 years 0 20 31 21 28 0 0 49 20 61
2019 Age - 30 - 34 years 6 10 34 26 22 0 2 49 17 50
2019 Age - 35 - 39 years 4 9 35 35 14 2 2 51 13 57
2019 Age - 40 - 44 years 2 10 43 35 10 0 0 45 12 49
2019 Age - 45 - 49 years 5 12 28 43 12 0 0 55 17 42
2019 Age - 50 - 54 years 3 21 34 30 9 0 3 41 25 33
2019 Age - 55 - 59 years 5 12 33 33 11 5 0 47 18 18
2019 Age - 60 years and over 0 20 50 20 10 0 0 30 20 10
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 24 years and under 36 29 7 0 7 7 14 82 9 14
2020 Age - 25 - 29 years 37 21 13 14 0 12 3 68 16 58
2020 Age - 30 - 34 years 35 22 14 12 5 7 5 65 20 58
2020 Age - 35 - 39 years 42 26 13 7 1 10 1 77 9 72
2020 Age - 40 - 44 years 37 37 17 3 3 2 1 76 6 66
2020 Age - 45 - 49 years 29 45 10 7 4 2 3 78 11 58
2020 Age - 50 - 54 years 22 36 16 19 0 3 3 62 21 31
2020 Age - 55 - 59 years 25 32 6 12 12 13 0 66 28 16
2020 Age - 60 years and over 33 18 9 0 19 11 10 65 24 10
2019 Age - 24 years and under 44 22 21 4 5 5 0 69 9 23
2019 Age - 25 - 29 years 38 26 18 8 0 6 3 71 9 61
2019 Age - 30 - 34 years 38 28 8 6 0 18 2 83 7 50
2019 Age - 35 - 39 years 23 34 12 7 7 16 0 68 17 56
2019 Age - 40 - 44 years 35 37 16 6 0 2 4 76 6 49
2019 Age - 45 - 49 years 31 33 21 2 5 5 2 69 8 42
2019 Age - 50 - 54 years 33 27 18 6 0 15 0 72 7 33
2019 Age - 55 - 59 years 33 33 5 16 12 0 0 66 28 18
2019 Age - 60 years and over 49 10 21 0 9 0 10 66 11 10
2018 Age - 24 years and under 44 22 6 6 6 11 6 80 13 18
2018 Age - 25 - 29 years 29 21 14 18 7 11 0 56 28 28
2018 Age - 30 - 34 years 27 42 21 3 0 3 3 74 3 33
2018 Age - 35 - 39 years 25 33 12 10 10 7 3 64 23 58
2018 Age - 40 - 44 years 35 37 12 6 2 8 0 77 9 47
2018 Age - 45 - 49 years 23 18 26 10 7 7 7 49 20 26
2018 Age - 55 - 59 years 36 21 14 14 5 5 5 63 21 20
2017 Age - 24 years and under 41 22 22 0 0 7 7 75 0 14
2017 Age - 25 - 29 years 25 25 10 24 3 3 10 57 31 29
2017 Age - 30 - 34 years 39 26 7 15 0 10 3 75 18 31
2017 Age - 35 - 39 years 25 29 18 10 6 8 4 62 18 51
2017 Age - 40 - 44 years 22 33 15 18 0 12 0 63 20 27
2017 Age - 45 - 49 years 46 25 7 4 3 11 3 83 8 28
2017 Age - 50 - 54 years 40 30 8 4 4 8 5 80 10 23
2017 Age - 55 - 59 years 21 43 15 5 0 15 0 76 6 19
2014 Age - 25 - 29 years 23 18 30 12 6 6 6 46 20 17
2014 Age - 30 - 34 years 32 23 15 12 3 9 6 65 17 34
2014 Age - 35 - 39 years 45 24 11 8 5 5 2 74 14 38
2014 Age - 40 - 44 years 31 31 12 6 12 3 6 67 20 33
2014 Age - 45 - 49 years 7 53 14 3 0 15 7 77 4 28
2014 Age - 50 - 54 years 40 36 12 4 4 4 0 79 9 25
2014 Age - 55 - 59 years 40 19 20 14 0 0 7 63 15 15

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020