2020 Public Service Employee Survey Results for Impact Assessment Agency of Canada by Question 112. In which province or territory do you work?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 41 45 5 8 2 0 0 86 9 254
2020 Ontario (excluding National Capital Region) 44 33 8 15 0 0 0 77 15 25
2020 Quebec (excluding National Capital Region) 22 67 4 4 4 0 0 89 7 27
2020 British Columbia 22 53 4 21 0 0 0 75 21 28
2020 Alberta 15 50 5 20 10 0 0 65 29 20
2020 Nova Scotia 16 64 0 16 4 0 0 80 20 25

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 83 14 2 1 1 0 0 96 2 254
2020 Ontario (excluding National Capital Region) 92 8 0 0 0 0 0 100 0 25
2020 Quebec (excluding National Capital Region) 44 34 8 14 0 0 0 78 14 27
2020 British Columbia 96 0 0 0 0 4 0 100 0 28
2020 Alberta 80 15 0 5 0 0 0 95 5 20
2020 Nova Scotia 79 17 0 0 4 0 0 96 4 24
2017 National Capital Region 75 22 2 1 0 0 0 97 1 155
2017 Ontario (excluding National Capital Region) 70 20 0 10 0 0 0 90 10 20
2017 Quebec (excluding National Capital Region) 40 60 0 0 0 0 0 100 0 10
2017 British Columbia 81 7 4 7 0 0 0 89 7 25
2017 Nova Scotia 90 10 0 0 0 0 0 100 0 10
2014 National Capital Region 80 16 1 1 1 0 0 97 2 141
2014 Ontario (excluding National Capital Region) 86 14 0 0 0 0 0 100 0 14
2014 Quebec (excluding National Capital Region) 20 70 10 0 0 0 0 90 0 10
2014 British Columbia 66 17 4 9 0 0 4 87 9 24

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 31 42 10 13 3 0 0 74 16 253
2020 Ontario (excluding National Capital Region) 24 52 8 15 0 0 0 77 15 25
2020 Quebec (excluding National Capital Region) 29 57 11 4 0 0 0 86 4 27
2020 British Columbia 25 32 18 14 11 0 0 58 25 28
2020 Alberta 10 51 10 25 5 0 0 61 29 20
2020 Nova Scotia 24 64 0 4 8 0 0 88 12 25
2019 National Capital Region 52 28 5 10 4 0 0 80 14 228
2019 Ontario (excluding National Capital Region) 45 31 7 14 3 0 0 76 17 29
2019 Quebec (excluding National Capital Region) 18 59 6 12 6 0 0 76 18 17
2019 British Columbia 57 36 0 7 0 0 0 93 7 30
2019 Alberta 62 31 0 8 0 0 0 92 8 13
2019 Nova Scotia 39 33 5 19 5 0 0 72 24 21
2017 National Capital Region 47 30 7 14 3 0 0 77 17 156
2017 Ontario (excluding National Capital Region) 20 45 0 20 15 0 0 65 35 20
2017 Quebec (excluding National Capital Region) 40 40 0 20 0 0 0 80 20 10
2017 British Columbia 39 53 0 8 0 0 0 92 8 25
2017 Nova Scotia 39 50 0 0 11 0 0 89 11 10
2014 National Capital Region 54 30 6 8 2 0 0 83 10 141
2014 Ontario (excluding National Capital Region) 21 43 15 7 15 0 0 63 22 14
2014 Quebec (excluding National Capital Region) 39 61 0 0 0 0 0 100 0 10
2014 British Columbia 54 30 12 4 0 0 0 83 4 24

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 41 36 13 8 2 0 1 78 9 249
2020 Ontario (excluding National Capital Region) 26 41 4 25 4 0 0 67 29 24
2020 Quebec (excluding National Capital Region) 37 29 23 11 0 0 0 66 11 27
2020 British Columbia 25 46 7 21 0 0 0 72 21 28
2020 Alberta 15 27 26 27 5 0 0 43 32 19
2020 Nova Scotia 48 41 4 0 8 0 0 88 8 25
2019 National Capital Region 35 38 11 12 3 1 0 74 15 226
2019 Ontario (excluding National Capital Region) 28 20 18 24 10 0 0 48 34 29
2019 Quebec (excluding National Capital Region) 23 30 29 18 0 0 0 53 18 17
2019 British Columbia 26 54 10 6 3 0 0 81 10 31
2019 Alberta 31 38 8 23 0 0 0 69 23 13
2019 Nova Scotia 19 62 10 5 4 0 0 81 9 21
2018 National Capital Region 31 39 16 11 3 0 0 70 14 170
2018 Ontario (excluding National Capital Region) 25 51 10 5 10 0 0 75 15 20
2018 Quebec (excluding National Capital Region) 7 45 15 33 0 0 0 52 33 13
2018 British Columbia 15 70 7 7 0 0 0 85 7 26
2018 Alberta 10 60 10 20 0 0 0 70 20 10
2018 Nova Scotia 25 50 8 8 0 0 8 82 9 12
2017 National Capital Region 36 41 12 9 2 0 0 76 11 156
2017 Ontario (excluding National Capital Region) 15 50 16 15 5 0 0 64 20 20
2017 Quebec (excluding National Capital Region) 10 60 20 10 0 0 0 70 10 10
2017 British Columbia 26 48 13 13 0 0 0 75 13 25
2017 Nova Scotia 10 60 20 10 0 0 0 70 10 10
2014 National Capital Region 36 36 11 12 3 0 2 73 15 141
2014 Ontario (excluding National Capital Region) 7 57 0 36 0 0 0 64 36 14
2014 Quebec (excluding National Capital Region) 20 51 30 0 0 0 0 70 0 10
2014 British Columbia 8 54 0 29 9 0 0 62 38 24

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 46 36 10 4 4 0 1 83 8 252
2020 Ontario (excluding National Capital Region) 40 36 0 16 4 4 0 80 20 25
2020 Quebec (excluding National Capital Region) 41 41 11 7 0 0 0 82 7 27
2020 British Columbia 43 35 7 14 0 0 0 79 14 28
2020 Alberta 5 48 21 26 0 0 0 53 26 19
2020 Nova Scotia 37 42 4 9 9 0 0 79 17 24
2019 National Capital Region 55 31 7 6 0 0 0 87 6 224
2019 Ontario (excluding National Capital Region) 59 30 8 3 0 0 0 89 3 27
2019 Quebec (excluding National Capital Region) 18 53 6 6 18 0 0 70 24 17
2019 British Columbia 54 33 3 10 0 0 0 87 10 30
2019 Alberta 31 46 8 15 0 0 0 77 15 13
2019 Nova Scotia 44 52 0 0 4 0 0 96 4 21
2017 National Capital Region 52 37 6 4 1 0 0 89 5 155
2017 Ontario (excluding National Capital Region) 39 51 0 10 0 0 0 90 10 20
2017 Quebec (excluding National Capital Region) 30 60 0 10 0 0 0 90 10 10
2017 British Columbia 51 45 4 0 0 0 0 96 0 25
2017 Nova Scotia 60 19 20 0 0 0 0 80 0 10
2014 National Capital Region 59 30 6 4 1 1 0 89 4 140
2014 Ontario (excluding National Capital Region) 50 28 0 22 0 0 0 78 22 14
2014 Quebec (excluding National Capital Region) 48 41 10 0 0 0 0 90 0 10
2014 British Columbia 46 37 8 9 0 0 0 83 9 24

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 47 32 11 8 2 0 0 79 10 251
2020 Ontario (excluding National Capital Region) 28 27 20 12 12 0 0 56 24 25
2020 Quebec (excluding National Capital Region) 59 22 15 0 0 4 0 84 0 27
2020 British Columbia 32 35 14 14 4 0 0 68 18 28
2020 Alberta 20 45 15 15 5 0 0 65 20 20
2020 Nova Scotia 53 28 12 4 4 0 0 80 8 25
2019 National Capital Region 51 32 7 6 3 0 0 83 9 228
2019 Ontario (excluding National Capital Region) 27 28 25 17 4 0 0 55 21 29
2019 Quebec (excluding National Capital Region) 17 47 18 18 0 0 0 64 18 17
2019 British Columbia 64 26 3 3 3 0 0 90 7 31
2019 Alberta 31 46 8 16 0 0 0 77 16 13
2019 Nova Scotia 76 14 9 0 0 0 0 91 0 21
2018 National Capital Region 53 33 7 4 3 0 0 86 7 169
2018 Ontario (excluding National Capital Region) 25 39 17 10 10 0 0 64 20 20
2018 Quebec (excluding National Capital Region) 37 30 15 7 10 0 0 67 18 13
2018 British Columbia 61 35 0 0 4 0 0 96 4 26
2018 Alberta 40 30 0 20 10 0 0 70 30 10
2018 Nova Scotia 83 8 8 0 0 0 0 92 0 12
2017 National Capital Region 49 33 7 9 1 1 0 83 10 156
2017 Ontario (excluding National Capital Region) 35 19 26 5 15 0 0 54 20 20
2017 Quebec (excluding National Capital Region) 50 20 10 20 0 0 0 70 20 10
2017 British Columbia 46 50 0 4 0 0 0 96 4 25
2017 Nova Scotia 70 10 20 0 0 0 0 80 0 10
2014 National Capital Region 52 28 11 7 3 0 0 79 10 141
2014 Ontario (excluding National Capital Region) 7 50 15 7 21 0 0 57 29 14
2014 Quebec (excluding National Capital Region) 29 41 10 20 0 0 0 70 20 10
2014 British Columbia 16 54 8 17 4 0 0 70 21 24

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 39 42 9 7 3 0 0 81 10 254
2020 Ontario (excluding National Capital Region) 40 40 8 8 4 0 0 80 12 25
2020 Quebec (excluding National Capital Region) 48 26 11 15 0 0 0 74 15 27
2020 British Columbia 29 50 11 10 0 0 0 79 10 28
2020 Alberta 25 30 35 5 5 0 0 55 10 20
2020 Nova Scotia 47 41 0 8 4 0 0 88 12 25
2019 National Capital Region 46 37 8 7 3 0 0 83 9 228
2019 Ontario (excluding National Capital Region) 37 49 7 7 0 0 0 86 7 29
2019 Quebec (excluding National Capital Region) 23 53 12 6 6 0 0 76 12 17
2019 British Columbia 42 45 6 7 0 0 0 87 7 31
2019 Alberta 38 46 8 8 0 0 0 85 8 13
2019 Nova Scotia 43 43 9 5 0 0 0 86 5 21
2018 National Capital Region 37 46 11 2 4 0 0 83 6 167
2018 Ontario (excluding National Capital Region) 51 20 5 25 0 0 0 71 25 20
2018 Quebec (excluding National Capital Region) 24 27 32 8 8 0 0 51 16 12
2018 British Columbia 30 54 0 8 8 0 0 84 16 25
2018 Alberta 20 70 0 10 0 0 0 90 10 10
2018 Nova Scotia 42 58 0 0 0 0 0 100 0 12
2017 National Capital Region 45 39 11 4 1 0 0 84 5 156
2017 Ontario (excluding National Capital Region) 29 41 15 10 5 0 0 70 15 20
2017 Quebec (excluding National Capital Region) 50 30 10 10 0 0 0 80 10 10
2017 British Columbia 56 27 17 0 0 0 0 83 0 25
2017 Nova Scotia 40 60 0 0 0 0 0 100 0 10
2014 National Capital Region 33 39 17 7 3 1 0 72 11 141
2014 Ontario (excluding National Capital Region) 21 50 7 21 0 0 0 71 21 14
2014 Quebec (excluding National Capital Region) 30 39 21 10 0 0 0 69 10 10
2014 British Columbia 33 46 8 8 4 0 0 79 13 24

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 47 34 9 9 2 0 0 81 10 254
2020 Ontario (excluding National Capital Region) 48 36 8 4 4 0 0 85 7 25
2020 Quebec (excluding National Capital Region) 55 26 11 8 0 0 0 81 8 27
2020 British Columbia 29 50 3 7 11 0 0 79 18 28
2020 Alberta 15 55 14 11 5 0 0 70 16 20
2020 Nova Scotia 51 32 4 5 8 0 0 83 13 25
2019 National Capital Region 44 35 10 7 4 1 0 80 11 227
2019 Ontario (excluding National Capital Region) 28 69 4 0 0 0 0 96 0 29
2019 Quebec (excluding National Capital Region) 12 42 23 24 0 0 0 54 24 17
2019 British Columbia 52 32 6 7 3 0 0 84 10 31
2019 Alberta 39 53 0 8 0 0 0 92 8 13
2019 Nova Scotia 43 43 10 5 0 0 0 86 5 21
2018 National Capital Region 35 42 13 7 3 0 0 76 11 170
2018 Ontario (excluding National Capital Region) 34 44 5 17 0 0 0 79 17 20
2018 Quebec (excluding National Capital Region) 30 30 15 18 7 0 0 60 25 13
2018 British Columbia 31 46 7 11 4 0 0 78 15 26
2018 Alberta 30 60 10 0 0 0 0 90 0 10
2018 Nova Scotia 33 33 17 8 8 0 0 67 17 12
2017 National Capital Region 40 39 12 6 3 0 0 79 9 156
2017 Ontario (excluding National Capital Region) 39 35 5 0 21 0 0 74 21 20
2017 Quebec (excluding National Capital Region) 30 60 0 10 0 0 0 90 10 10
2017 British Columbia 47 41 8 0 4 0 0 88 4 25
2017 Nova Scotia 30 41 10 10 0 0 10 78 11 10
2014 National Capital Region 30 45 11 8 4 1 0 76 13 141
2014 Ontario (excluding National Capital Region) 29 27 21 15 0 7 0 61 16 14
2014 Quebec (excluding National Capital Region) 9 51 0 31 9 0 0 60 40 10
2014 British Columbia 8 54 12 17 8 0 0 63 25 24

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 41 41 8 10 1 0 0 82 11 253
2020 Ontario (excluding National Capital Region) 33 31 25 11 0 0 0 64 11 25
2020 Quebec (excluding National Capital Region) 45 41 14 0 0 0 0 86 0 27
2020 British Columbia 36 46 14 3 0 0 0 82 3 28
2020 Alberta 5 50 40 5 0 0 0 55 5 20
2020 Nova Scotia 36 52 0 4 8 0 0 88 12 25
2019 National Capital Region 36 39 9 10 5 0 0 76 15 224
2019 Ontario (excluding National Capital Region) 38 37 18 7 0 0 0 75 7 29
2019 Quebec (excluding National Capital Region) 17 24 42 17 0 0 0 41 17 17
2019 British Columbia 50 40 7 4 0 0 0 90 4 28
2019 Alberta 16 84 0 0 0 0 0 100 0 13
2019 Nova Scotia 53 28 14 5 0 0 0 81 5 21
2018 National Capital Region 31 40 14 10 3 0 0 72 14 170
2018 Ontario (excluding National Capital Region) 34 41 10 10 5 0 0 75 15 20
2018 Quebec (excluding National Capital Region) 22 22 33 15 7 0 0 45 22 13
2018 British Columbia 24 65 7 4 0 0 0 89 4 26
2018 Alberta 30 70 0 0 0 0 0 100 0 10
2018 Nova Scotia 25 50 0 17 8 0 0 75 25 12
2017 National Capital Region 35 43 13 6 3 0 0 78 9 156
2017 Ontario (excluding National Capital Region) 35 34 5 15 10 0 0 69 25 20
2017 Quebec (excluding National Capital Region) 40 60 0 0 0 0 0 100 0 10
2017 British Columbia 34 46 4 16 0 0 0 80 16 25
2017 Nova Scotia 20 51 10 19 0 0 0 71 19 10

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 55 34 6 4 1 0 0 89 5 252
2020 Ontario (excluding National Capital Region) 53 40 7 0 0 0 0 93 0 25
2020 Quebec (excluding National Capital Region) 52 40 4 4 0 0 0 92 4 27
2020 British Columbia 47 43 7 3 0 0 0 90 3 28
2020 Alberta 44 35 21 0 0 0 0 79 0 20
2020 Nova Scotia 63 29 4 0 4 0 0 92 4 25
2019 National Capital Region 61 28 7 3 2 0 0 89 5 227
2019 Ontario (excluding National Capital Region) 62 27 4 7 0 0 0 89 7 29
2019 Quebec (excluding National Capital Region) 48 41 11 0 0 0 0 89 0 17
2019 British Columbia 61 30 10 0 0 0 0 90 0 31
2019 Alberta 47 53 0 0 0 0 0 100 0 13
2019 Nova Scotia 62 33 5 0 0 0 0 95 0 21
2018 National Capital Region 56 35 3 3 2 0 0 91 6 169
2018 Ontario (excluding National Capital Region) 69 5 0 26 0 0 0 74 26 19
2018 Quebec (excluding National Capital Region) 25 52 7 15 0 0 0 78 15 13
2018 British Columbia 57 39 4 0 0 0 0 96 0 26
2018 Alberta 40 60 0 0 0 0 0 100 0 10
2018 Nova Scotia 83 17 0 0 0 0 0 100 0 12
2017 National Capital Region 52 38 7 3 1 0 0 90 4 156
2017 Ontario (excluding National Capital Region) 50 24 20 5 0 0 0 75 5 20
2017 Quebec (excluding National Capital Region) 40 50 10 0 0 0 0 90 0 10
2017 British Columbia 54 37 0 8 0 0 0 92 8 25
2017 Nova Scotia 60 40 0 0 0 0 0 100 0 10
2014 National Capital Region 46 42 7 4 1 0 0 88 5 141
2014 Ontario (excluding National Capital Region) 65 28 0 0 7 0 0 93 7 14
2014 Quebec (excluding National Capital Region) 39 30 10 21 0 0 0 69 21 10
2014 British Columbia 38 41 13 4 4 0 0 79 8 24

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 47 31 10 8 4 0 0 78 13 254
2020 Ontario (excluding National Capital Region) 42 38 4 16 0 0 0 80 16 24
2020 Quebec (excluding National Capital Region) 55 22 15 8 0 0 0 78 8 27
2020 British Columbia 25 61 7 3 3 0 0 86 7 28
2020 Alberta 25 41 25 5 5 0 0 65 10 20
2020 Nova Scotia 44 44 0 8 4 0 0 88 12 25
2019 National Capital Region 47 30 9 7 6 0 0 78 13 227
2019 Ontario (excluding National Capital Region) 38 48 7 7 0 0 0 86 7 29
2019 Quebec (excluding National Capital Region) 29 30 24 17 0 0 0 59 17 17
2019 British Columbia 51 33 0 10 7 0 0 84 16 31
2019 Alberta 39 46 15 0 0 0 0 85 0 13
2019 Nova Scotia 40 60 0 0 0 0 0 100 0 20
2018 National Capital Region 40 42 8 6 3 0 0 83 9 169
2018 Ontario (excluding National Capital Region) 39 25 10 21 5 0 0 64 26 20
2018 Quebec (excluding National Capital Region) 22 22 30 18 7 0 0 45 25 13
2018 British Columbia 39 43 11 0 7 0 0 81 7 26
2018 Alberta 40 50 10 0 0 0 0 90 0 10
2018 Nova Scotia 58 25 0 17 0 0 0 83 17 12
2017 National Capital Region 42 36 15 4 3 0 0 78 7 154
2017 Ontario (excluding National Capital Region) 34 41 5 0 21 0 0 74 21 20
2017 British Columbia 50 37 4 8 0 0 0 88 8 25
2017 Nova Scotia 49 41 0 0 0 10 0 100 0 10

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 54 32 9 3 2 0 0 86 5 252
2020 Ontario (excluding National Capital Region) 49 35 7 4 0 5 0 88 4 25
2020 Quebec (excluding National Capital Region) 58 19 19 4 0 0 0 77 4 26
2020 British Columbia 36 50 11 3 0 0 0 86 3 28
2020 Alberta 15 50 15 20 0 0 0 64 20 20
2020 Nova Scotia 60 28 8 0 4 0 0 88 4 25
2019 National Capital Region 54 27 13 4 2 0 0 82 6 226
2019 Ontario (excluding National Capital Region) 41 41 14 3 0 0 0 83 3 29
2019 Quebec (excluding National Capital Region) 35 41 18 0 6 0 0 76 6 17
2019 British Columbia 43 38 7 13 0 0 0 81 13 31
2019 Alberta 39 54 0 8 0 0 0 92 8 13
2019 Nova Scotia 55 40 5 0 0 0 0 95 0 20
2018 National Capital Region 49 42 6 1 2 0 0 91 3 168
2018 Ontario (excluding National Capital Region) 46 29 15 5 5 0 0 75 10 20
2018 Quebec (excluding National Capital Region) 33 37 30 0 0 0 0 70 0 13
2018 British Columbia 33 40 16 4 8 0 0 73 12 25
2018 Alberta 20 50 20 10 0 0 0 70 10 10
2018 Nova Scotia 67 25 8 0 0 0 0 92 0 12
2017 National Capital Region 56 32 10 1 1 0 0 88 2 156
2017 Ontario (excluding National Capital Region) 40 45 5 10 0 0 0 85 10 20
2017 Quebec (excluding National Capital Region) 60 30 10 0 0 0 0 90 0 10
2017 British Columbia 56 23 9 12 0 0 0 79 12 25
2017 Nova Scotia 60 31 0 0 0 0 10 100 0 10
2014 National Capital Region 55 31 9 4 1 0 0 86 5 141
2014 Ontario (excluding National Capital Region) 57 29 7 0 7 0 0 85 7 14
2014 Quebec (excluding National Capital Region) 30 39 31 0 0 0 0 69 0 10
2014 British Columbia 54 33 9 4 0 0 0 87 4 24

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 44 33 9 10 2 0 0 78 13 253
2020 Ontario (excluding National Capital Region) 48 23 16 12 0 0 0 72 12 25
2020 Quebec (excluding National Capital Region) 48 37 7 8 0 0 0 85 8 27
2020 British Columbia 28 51 11 3 7 0 0 79 11 28
2020 Alberta 14 36 24 20 5 0 0 51 25 20
2020 Nova Scotia 48 36 4 8 4 0 0 84 12 25
2019 National Capital Region 42 33 10 10 5 0 0 75 15 227
2019 Ontario (excluding National Capital Region) 34 45 7 10 3 0 0 79 13 29
2019 Quebec (excluding National Capital Region) 18 35 18 29 0 0 0 53 29 17
2019 British Columbia 26 57 10 4 4 0 0 83 7 30
2019 Alberta 23 69 0 8 0 0 0 92 8 13
2019 Nova Scotia 34 56 9 0 0 0 0 91 0 21
2018 National Capital Region 34 41 14 8 3 0 0 75 11 167
2018 Ontario (excluding National Capital Region) 25 56 10 10 0 0 0 80 10 20
2018 Quebec (excluding National Capital Region) 22 30 15 25 7 0 0 52 33 13
2018 British Columbia 36 41 7 7 7 0 0 78 15 26
2018 Alberta 10 70 0 20 0 0 0 80 20 10
2018 Nova Scotia 42 25 8 17 8 0 0 67 25 12
2017 National Capital Region 43 37 11 6 2 0 0 80 8 156
2017 Ontario (excluding National Capital Region) 35 31 15 19 0 0 0 65 19 20
2017 Quebec (excluding National Capital Region) 40 30 20 10 0 0 0 70 10 10
2017 British Columbia 36 52 0 12 0 0 0 88 12 25
2017 Nova Scotia 20 80 0 0 0 0 0 100 0 10
2014 National Capital Region 30 48 9 9 4 0 0 77 13 141
2014 Ontario (excluding National Capital Region) 36 35 7 15 7 0 0 71 22 14
2014 Quebec (excluding National Capital Region) 9 49 41 0 0 0 0 59 0 10
2014 British Columbia 13 50 17 16 4 0 0 63 20 24

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 50 28 13 6 3 0 0 78 9 254
2020 Ontario (excluding National Capital Region) 52 32 4 8 5 0 0 84 12 25
2020 Quebec (excluding National Capital Region) 45 33 15 4 4 0 0 77 7 27
2020 British Columbia 32 33 14 14 7 0 0 64 21 28
2020 Alberta 20 36 35 0 10 0 0 56 10 20
2020 Nova Scotia 48 36 4 4 8 0 0 84 12 25
2019 National Capital Region 43 33 14 5 4 0 0 77 9 227
2019 Ontario (excluding National Capital Region) 45 41 7 7 0 0 0 86 7 29
2019 Quebec (excluding National Capital Region) 12 47 18 18 6 0 0 59 23 17
2019 British Columbia 29 48 10 13 0 0 0 77 13 31
2019 Alberta 34 41 17 0 8 0 0 75 8 12
2019 Nova Scotia 34 61 4 0 0 0 0 96 0 21
2018 National Capital Region 41 39 12 7 1 0 0 80 8 168
2018 Ontario (excluding National Capital Region) 34 36 15 10 5 0 0 71 15 20
2018 Quebec (excluding National Capital Region) 25 37 15 15 7 0 0 63 22 13
2018 British Columbia 33 45 11 7 4 0 0 78 11 26
2018 Alberta 30 60 0 10 0 0 0 90 10 10
2018 Nova Scotia 42 42 0 8 8 0 0 83 17 12
2017 National Capital Region 43 36 14 4 2 0 0 79 6 156
2017 Ontario (excluding National Capital Region) 40 20 21 4 15 0 0 60 19 20
2017 Quebec (excluding National Capital Region) 40 40 20 0 0 0 0 80 0 10
2017 British Columbia 31 50 7 12 0 0 0 81 12 25
2017 Nova Scotia 39 21 30 10 0 0 0 60 10 10
2014 National Capital Region 32 39 12 9 6 1 1 73 15 140
2014 Ontario (excluding National Capital Region) 36 35 14 7 7 0 0 71 15 14
2014 Quebec (excluding National Capital Region) 29 21 10 40 0 0 0 50 40 10
2014 British Columbia 4 42 13 37 4 0 0 46 41 24

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 42 39 9 6 2 0 0 82 8 254
2020 Ontario (excluding National Capital Region) 45 36 8 12 0 0 0 80 12 25
2020 Quebec (excluding National Capital Region) 40 37 11 11 0 0 0 78 11 27
2020 British Columbia 32 43 14 7 3 0 0 75 10 28
2020 Alberta 10 35 25 20 10 0 0 45 30 20
2020 Nova Scotia 48 40 4 4 4 0 0 88 8 25
2019 National Capital Region 41 40 6 10 2 1 0 82 12 225
2019 Ontario (excluding National Capital Region) 41 38 11 10 0 0 0 79 10 29
2019 Quebec (excluding National Capital Region) 6 53 17 18 6 0 0 59 24 17
2019 British Columbia 49 32 13 3 3 0 0 81 7 31
2019 Alberta 39 23 8 23 8 0 0 62 31 13
2019 Nova Scotia 46 50 0 5 0 0 0 95 5 20
2018 National Capital Region 37 40 10 9 2 1 1 79 11 169
2018 Ontario (excluding National Capital Region) 25 29 15 26 5 0 0 54 31 20
2018 Quebec (excluding National Capital Region) 7 37 33 15 7 0 0 45 22 13
2018 British Columbia 43 46 0 7 4 0 0 89 11 26
2018 Alberta 20 50 10 10 10 0 0 70 20 10
2018 Nova Scotia 58 25 17 0 0 0 0 83 0 12
2017 National Capital Region 44 41 7 8 0 0 1 85 8 156
2017 Ontario (excluding National Capital Region) 35 19 16 15 10 5 0 57 27 20
2017 Quebec (excluding National Capital Region) 30 50 10 10 0 0 0 80 10 10
2017 British Columbia 39 49 4 8 0 0 0 88 8 25
2017 Nova Scotia 40 40 20 0 0 0 0 80 0 10
2014 National Capital Region 39 36 14 8 3 0 0 75 11 141
2014 Ontario (excluding National Capital Region) 35 43 7 15 0 0 0 78 15 14
2014 Quebec (excluding National Capital Region) 29 21 31 20 0 0 0 50 20 10
2014 British Columbia 21 45 21 9 4 0 0 67 13 24

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 47 36 10 5 2 0 0 83 7 254
2020 Ontario (excluding National Capital Region) 49 27 12 12 0 0 0 76 12 25
2020 Quebec (excluding National Capital Region) 33 48 11 8 0 0 0 81 8 27
2020 British Columbia 29 68 3 0 0 0 0 97 0 28
2020 Alberta 25 36 35 5 0 0 0 60 5 20
2020 Nova Scotia 55 36 0 4 4 0 0 92 8 25
2019 National Capital Region 50 35 8 4 3 0 0 85 7 228
2019 Ontario (excluding National Capital Region) 41 49 7 3 0 0 0 90 3 29
2019 Quebec (excluding National Capital Region) 23 53 18 6 0 0 0 76 6 17
2019 British Columbia 43 48 10 0 0 0 0 90 0 31
2019 Alberta 31 62 0 8 0 0 0 92 8 13
2019 Nova Scotia 67 33 0 0 0 0 0 100 0 21
2018 National Capital Region 41 47 6 3 3 1 0 88 6 168
2018 Ontario (excluding National Capital Region) 46 25 15 10 5 0 0 71 15 20
2018 Quebec (excluding National Capital Region) 33 30 22 15 0 0 0 63 15 13
2018 British Columbia 39 54 4 4 0 0 0 93 4 26
2018 Alberta 30 50 10 10 0 0 0 80 10 10
2018 Nova Scotia 58 33 8 0 0 0 0 92 0 12
2017 National Capital Region 47 39 10 2 2 0 0 87 4 156
2017 Ontario (excluding National Capital Region) 35 40 0 15 10 0 0 75 25 20
2017 Quebec (excluding National Capital Region) 60 10 20 10 0 0 0 70 10 10
2017 British Columbia 51 45 0 4 0 0 0 96 4 25
2017 Nova Scotia 30 70 0 0 0 0 0 100 0 10
2014 National Capital Region 43 32 16 8 1 0 0 75 8 141
2014 Ontario (excluding National Capital Region) 36 28 14 22 0 0 0 64 22 14
2014 Quebec (excluding National Capital Region) 20 50 31 0 0 0 0 69 0 10
2014 British Columbia 29 50 17 0 4 0 0 79 4 24

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 22 38 23 12 5 0 0 60 17 250
2020 Ontario (excluding National Capital Region) 16 27 24 21 12 0 0 44 33 25
2020 Quebec (excluding National Capital Region) 18 23 26 29 4 0 0 41 33 27
2020 British Columbia 22 28 25 25 0 0 0 50 25 28
2020 Alberta 9 10 46 30 5 0 0 20 35 20
2020 Nova Scotia 45 36 16 4 0 0 0 81 4 25
2019 National Capital Region 24 40 22 8 6 0 0 64 14 227
2019 Ontario (excluding National Capital Region) 28 24 20 21 7 0 0 52 28 29
2019 Quebec (excluding National Capital Region) 6 30 35 29 0 0 0 36 29 17
2019 British Columbia 46 35 19 0 0 0 0 81 0 31
2019 Alberta 17 16 33 25 8 0 0 34 33 12
2019 Nova Scotia 34 52 10 5 0 0 0 86 5 21
2018 National Capital Region 31 34 22 8 6 0 0 65 14 170
2018 Ontario (excluding National Capital Region) 29 29 20 10 12 0 0 59 21 20
2018 Quebec (excluding National Capital Region) 15 30 22 25 7 0 0 45 33 13
2018 British Columbia 43 34 15 4 5 0 0 76 9 26
2018 Nova Scotia 33 67 0 0 0 0 0 100 0 12
2017 National Capital Region 33 40 19 7 2 0 0 73 9 156
2017 Ontario (excluding National Capital Region) 24 25 41 0 10 0 0 49 10 20
2017 Quebec (excluding National Capital Region) 40 50 10 0 0 0 0 90 0 10
2017 British Columbia 32 39 21 8 0 0 0 71 8 25
2017 Nova Scotia 10 60 20 0 0 10 0 77 0 10
2014 National Capital Region 34 43 14 6 3 0 1 78 9 141
2014 Ontario (excluding National Capital Region) 14 22 28 15 21 0 0 36 36 14
2014 Quebec (excluding National Capital Region) 39 61 0 0 0 0 0 100 0 10
2014 British Columbia 13 20 46 13 8 0 0 33 21 24

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 7 22 36 23 10 1 0 34 29 254
2020 Ontario (excluding National Capital Region) 11 49 36 4 0 0 0 4 60 25
2020 Quebec (excluding National Capital Region) 0 33 22 30 7 8 0 40 36 27
2020 British Columbia 0 18 57 18 7 0 0 25 18 28
2020 Alberta 10 49 36 5 0 0 0 5 60 20
2020 Nova Scotia 8 4 24 53 12 0 0 65 12 25
2019 National Capital Region 10 28 33 19 8 2 2 27 39 228
2019 Ontario (excluding National Capital Region) 14 10 38 21 18 0 0 39 24 29
2019 Quebec (excluding National Capital Region) 17 30 30 17 6 0 0 23 46 17
2019 British Columbia 3 13 45 23 13 0 3 37 17 31
2019 Alberta 8 7 62 23 0 0 0 23 15 13
2019 Nova Scotia 5 10 33 33 19 0 0 52 15 21
2018 National Capital Region 9 26 39 19 6 0 1 26 35 169
2018 Ontario (excluding National Capital Region) 5 5 58 21 11 0 0 32 11 19
2018 Quebec (excluding National Capital Region) 15 18 60 7 0 0 0 7 33 13
2018 British Columbia 0 26 59 7 7 0 0 15 26 26
2018 Alberta 10 10 50 30 0 0 0 30 20 10
2018 Nova Scotia 0 25 25 33 17 0 0 50 25 12
2017 National Capital Region 4 22 38 23 8 1 4 32 27 156
2017 Ontario (excluding National Capital Region) 10 31 40 15 4 0 0 19 41 20
2017 Quebec (excluding National Capital Region) 10 20 40 30 0 0 0 30 30 10
2017 British Columbia 0 16 44 27 12 0 0 39 16 25
2017 Nova Scotia 11 19 40 10 10 0 10 22 33 10
2014 National Capital Region 4 15 41 29 8 1 2 38 19 140
2014 Ontario (excluding National Capital Region) 7 15 57 13 0 7 0 14 24 14
2014 Quebec (excluding National Capital Region) 21 10 50 20 0 0 0 20 31 10
2014 British Columbia 13 29 46 13 0 0 0 13 42 24

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 6 11 23 36 22 2 1 60 17 253
2020 Ontario (excluding National Capital Region) 0 24 36 24 16 0 0 40 24 25
2020 Quebec (excluding National Capital Region) 0 23 37 22 15 4 0 38 23 27
2020 British Columbia 0 7 18 53 22 0 0 76 7 28
2020 Alberta 0 15 60 25 0 0 0 25 15 20
2020 Nova Scotia 0 8 21 29 29 4 9 66 9 24
2019 National Capital Region 6 18 26 31 16 3 1 49 25 228
2019 Ontario (excluding National Capital Region) 7 4 31 31 24 3 0 58 10 29
2019 Quebec (excluding National Capital Region) 35 42 6 12 6 0 0 17 77 17
2019 British Columbia 0 3 44 33 16 0 3 51 3 31
2019 Alberta 8 15 46 15 16 0 0 31 23 13
2019 Nova Scotia 5 0 26 30 35 5 0 68 5 20
2018 National Capital Region 3 16 27 37 15 1 1 53 20 170
2018 Ontario (excluding National Capital Region) 7 5 39 20 29 0 0 49 12 20
2018 Quebec (excluding National Capital Region) 7 45 40 7 0 0 0 7 52 13
2018 British Columbia 4 7 24 54 11 0 0 65 11 26
2018 Alberta 10 10 50 20 0 0 10 22 22 10
2018 Nova Scotia 0 0 42 33 25 0 0 58 0 12
2017 National Capital Region 3 15 30 27 16 3 5 47 20 156
2017 Ontario (excluding National Capital Region) 11 20 40 20 9 0 0 30 31 20
2017 Quebec (excluding National Capital Region) 10 50 30 10 0 0 0 10 60 10
2017 British Columbia 0 12 20 45 23 0 0 68 12 25
2017 Nova Scotia 10 19 31 10 20 0 10 33 32 10
2014 National Capital Region 4 9 33 33 18 2 1 52 14 141
2014 Ontario (excluding National Capital Region) 15 29 21 35 0 0 0 35 44 14
2014 Quebec (excluding National Capital Region) 10 21 40 29 0 0 0 29 31 10
2014 British Columbia 4 25 26 33 12 0 0 45 29 24

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 15 18 34 20 12 1 0 32 33 252
2020 Ontario (excluding National Capital Region) 28 32 8 27 5 0 0 32 60 25
2020 Quebec (excluding National Capital Region) 15 29 33 15 4 0 4 20 46 27
2020 British Columbia 18 43 25 8 7 0 0 15 61 28
2020 Alberta 30 50 21 0 0 0 0 0 79 20
2020 Nova Scotia 17 21 17 26 20 0 0 46 38 24
2019 National Capital Region 16 23 34 13 10 2 1 24 41 227
2019 Ontario (excluding National Capital Region) 16 31 25 21 7 0 0 28 47 29
2019 Quebec (excluding National Capital Region) 28 42 18 6 0 6 0 6 75 17
2019 British Columbia 16 15 33 23 7 3 3 31 34 31
2019 Alberta 15 30 31 15 8 0 0 23 46 13
2019 Nova Scotia 24 19 38 9 10 0 0 19 43 21
2018 National Capital Region 9 20 33 23 13 0 2 37 30 170
2018 Ontario (excluding National Capital Region) 21 11 21 26 21 0 0 47 32 19
2018 Quebec (excluding National Capital Region) 15 30 22 22 10 0 0 33 45 13
2018 British Columbia 15 37 24 20 4 0 0 24 52 26
2018 Nova Scotia 17 25 25 17 17 0 0 33 42 12
2017 National Capital Region 7 27 33 18 11 1 2 30 36 155
2017 Ontario (excluding National Capital Region) 20 26 31 10 9 0 4 20 48 20
2017 Quebec (excluding National Capital Region) 20 30 40 10 0 0 0 10 50 10
2017 British Columbia 4 27 33 24 12 0 0 36 31 25
2017 Nova Scotia 30 40 10 0 10 0 10 11 78 10
2014 National Capital Region 8 22 36 24 6 1 3 32 31 140
2014 Ontario (excluding National Capital Region) 29 29 29 14 0 0 0 14 57 14
2014 Quebec (excluding National Capital Region) 31 31 29 9 0 0 0 9 62 10
2014 British Columbia 25 37 25 13 0 0 0 13 62 24

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 13 21 34 20 10 1 0 30 35 254
2020 Ontario (excluding National Capital Region) 12 29 36 20 4 0 0 24 41 25
2020 Quebec (excluding National Capital Region) 56 15 7 15 8 0 0 23 70 27
2020 British Columbia 11 29 41 19 0 0 0 19 40 27
2020 Alberta 31 26 42 0 0 0 0 0 58 19
2020 Nova Scotia 4 35 22 18 22 0 0 39 39 23
2019 National Capital Region 13 25 34 18 8 1 0 27 38 228
2019 Ontario (excluding National Capital Region) 7 31 30 21 10 0 0 32 38 29
2019 Quebec (excluding National Capital Region) 37 45 18 0 0 0 0 0 82 16
2019 British Columbia 10 13 36 37 0 0 4 38 24 30
2019 Alberta 15 38 31 16 0 0 0 16 53 13
2019 Nova Scotia 4 20 43 28 5 0 0 33 24 21
2018 National Capital Region 8 28 35 22 6 0 1 29 36 168
2018 Ontario (excluding National Capital Region) 5 26 42 5 21 0 0 26 32 19
2018 Quebec (excluding National Capital Region) 22 48 30 0 0 0 0 0 70 13
2018 British Columbia 4 28 54 15 0 0 0 15 31 26
2018 Alberta 10 30 40 20 0 0 0 20 40 10
2018 Nova Scotia 0 25 33 25 17 0 0 42 25 12
2017 National Capital Region 7 21 39 23 8 0 2 32 28 156
2017 Ontario (excluding National Capital Region) 5 15 62 10 8 0 0 18 20 20
2017 Quebec (excluding National Capital Region) 20 20 60 0 0 0 0 0 40 10
2017 British Columbia 0 18 57 21 3 0 0 25 18 24
2017 Nova Scotia 0 51 10 20 10 0 10 33 56 10
2014 National Capital Region 7 17 34 28 11 1 2 41 24 140
2014 Ontario (excluding National Capital Region) 0 36 50 14 0 0 0 14 36 14
2014 Quebec (excluding National Capital Region) 21 21 39 20 0 0 0 20 41 10
2014 British Columbia 17 41 37 4 0 0 0 4 58 24

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 17 19 27 20 14 1 3 35 37 254
2020 Ontario (excluding National Capital Region) 31 24 31 0 13 0 0 13 56 25
2020 Quebec (excluding National Capital Region) 14 42 11 14 15 4 0 30 58 27
2020 British Columbia 18 35 19 18 4 4 4 23 57 28
2020 Alberta 10 40 46 5 0 0 0 5 50 20
2020 Nova Scotia 0 17 29 17 33 4 0 53 17 24
2019 National Capital Region 13 19 24 19 20 3 3 41 34 228
2019 Ontario (excluding National Capital Region) 4 21 18 25 29 4 0 56 25 28
2019 Quebec (excluding National Capital Region) 29 48 12 0 6 0 6 6 81 17
2019 British Columbia 3 16 38 16 17 6 3 37 21 31
2019 Alberta 38 38 8 8 8 0 0 16 77 13
2019 Nova Scotia 15 5 19 50 10 0 0 60 20 20
2018 National Capital Region 9 22 35 21 11 1 2 33 32 170
2018 Ontario (excluding National Capital Region) 11 21 37 0 32 0 0 32 32 19
2018 Quebec (excluding National Capital Region) 7 48 22 15 7 0 0 22 55 13
2018 British Columbia 4 29 30 30 7 0 0 37 33 26
2018 Alberta 40 40 10 0 10 0 0 10 80 10
2018 Nova Scotia 0 17 33 25 25 0 0 50 17 12
2017 National Capital Region 9 19 30 22 14 2 4 39 30 155
2017 Ontario (excluding National Capital Region) 21 25 26 19 5 0 4 25 48 20
2017 Quebec (excluding National Capital Region) 10 10 60 10 0 10 0 11 22 10
2017 British Columbia 4 12 44 21 15 0 4 37 16 25
2017 Nova Scotia 10 21 20 10 20 0 20 37 38 10
2014 National Capital Region 4 17 29 32 13 1 4 47 22 140
2014 Ontario (excluding National Capital Region) 7 22 28 21 7 15 0 33 35 14
2014 Quebec (excluding National Capital Region) 10 30 31 20 0 0 9 21 44 10
2014 British Columbia 25 45 26 0 4 0 0 4 70 24

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 6 13 25 35 17 2 2 54 20 253
2020 Ontario (excluding National Capital Region) 20 7 40 20 9 0 4 30 28 25
2020 Quebec (excluding National Capital Region) 7 19 34 29 4 8 0 35 28 27
2020 British Columbia 0 11 25 47 18 0 0 65 11 28
2020 Alberta 0 10 41 39 0 0 10 43 11 20
2020 Nova Scotia 0 0 9 37 46 0 8 91 0 24
2019 National Capital Region 13 17 25 26 13 4 3 42 32 227
2019 Ontario (excluding National Capital Region) 10 14 24 25 21 7 0 49 26 29
2019 Quebec (excluding National Capital Region) 59 29 6 6 0 0 0 6 88 17
2019 British Columbia 3 3 42 16 29 3 3 48 7 31
2019 Alberta 0 23 54 0 16 8 0 17 24 13
2019 Nova Scotia 0 5 10 38 43 4 0 85 5 21
2018 National Capital Region 6 13 32 33 13 1 3 47 20 167
2018 Ontario (excluding National Capital Region) 17 15 21 21 21 5 0 44 35 19
2018 Quebec (excluding National Capital Region) 7 37 45 10 0 0 0 10 45 13
2018 British Columbia 4 20 24 30 22 0 0 52 24 26
2018 Alberta 0 20 70 0 0 10 0 0 22 10
2018 Nova Scotia 0 0 50 17 33 0 0 50 0 12
2017 National Capital Region 10 17 32 24 9 1 6 36 29 156
2017 Ontario (excluding National Capital Region) 31 41 14 5 5 0 4 11 75 20
2017 Quebec (excluding National Capital Region) 0 60 20 20 0 0 0 20 60 10
2017 British Columbia 0 8 48 28 16 0 0 44 8 25
2017 Nova Scotia 0 41 40 0 10 0 10 11 45 10
2014 National Capital Region 6 14 26 31 17 2 4 51 21 140
2014 Ontario (excluding National Capital Region) 43 21 22 7 7 0 0 13 65 14
2014 Quebec (excluding National Capital Region) 0 21 50 30 0 0 0 30 21 10
2014 British Columbia 13 50 25 8 4 0 0 12 63 24

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 9 16 31 26 14 3 0 41 27 251
2020 Ontario (excluding National Capital Region) 16 28 28 24 4 0 0 28 44 25
2020 Quebec (excluding National Capital Region) 14 11 52 11 11 0 0 22 25 27
2020 British Columbia 7 25 54 11 3 0 0 15 32 28
2020 Alberta 10 24 56 5 0 0 5 5 35 20
2020 Nova Scotia 8 9 38 8 38 0 0 46 17 24
2019 National Capital Region 12 20 34 19 11 3 2 32 33 228
2019 Ontario (excluding National Capital Region) 10 31 35 14 10 0 0 24 41 29
2019 Quebec (excluding National Capital Region) 17 41 18 12 6 6 0 19 62 17
2019 British Columbia 13 10 51 13 3 6 3 18 25 31
2019 Alberta 8 23 39 23 8 0 0 31 30 13
2019 Nova Scotia 14 10 52 10 15 0 0 24 24 21
2018 National Capital Region 8 17 36 26 11 1 1 38 25 170
2018 Ontario (excluding National Capital Region) 16 11 32 21 16 5 0 39 28 19
2018 Quebec (excluding National Capital Region) 7 15 63 7 0 7 0 8 24 13
2018 British Columbia 7 7 51 26 7 0 0 34 15 26
2018 Alberta 0 10 70 20 0 0 0 20 10 10
2018 Nova Scotia 0 42 25 25 8 0 0 33 42 12
2017 National Capital Region 6 18 36 19 15 2 4 36 26 155
2017 Ontario (excluding National Capital Region) 15 20 40 20 0 0 4 21 37 20
2017 Quebec (excluding National Capital Region) 0 10 70 20 0 0 0 20 10 10
2017 British Columbia 4 16 33 23 19 0 4 44 21 25
2014 National Capital Region 4 16 44 23 9 1 3 34 21 140
2014 Ontario (excluding National Capital Region) 22 28 21 15 7 7 0 23 54 14
2014 Quebec (excluding National Capital Region) 0 51 21 20 9 0 0 29 51 10
2014 British Columbia 25 25 37 13 0 0 0 13 50 24

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 3 15 35 32 14 0 1 46 18 253
2020 Ontario (excluding National Capital Region) 0 19 28 36 16 0 0 53 19 25
2020 Quebec (excluding National Capital Region) 0 14 38 33 15 0 0 48 14 27
2020 British Columbia 0 21 54 25 0 0 0 25 21 28
2020 Alberta 5 5 70 20 0 0 0 20 10 20
2020 Nova Scotia 4 25 29 20 22 0 0 42 29 24
2019 National Capital Region 3 13 32 31 19 1 1 52 16 228
2019 Ontario (excluding National Capital Region) 0 11 58 20 10 0 0 31 11 29
2019 Quebec (excluding National Capital Region) 0 12 29 48 12 0 0 59 12 17
2019 British Columbia 10 17 42 22 7 0 3 30 27 31
2019 Alberta 8 30 31 31 0 0 0 31 38 13
2019 Nova Scotia 4 14 34 33 15 0 0 47 19 21
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 39 29 11 6 4 7 3 76 12 253
2020 Ontario (excluding National Capital Region) 25 25 19 23 4 0 4 52 28 25
2020 Quebec (excluding National Capital Region) 44 37 12 0 0 7 0 88 0 27
2020 British Columbia 21 43 10 14 3 4 4 69 19 28
2020 Alberta 10 35 26 15 5 10 0 49 22 20
2020 Nova Scotia 28 20 28 8 0 13 4 57 9 25
2019 National Capital Region 36 27 16 7 3 8 3 71 11 227
2019 Ontario (excluding National Capital Region) 32 34 10 10 4 10 0 73 15 29
2019 Quebec (excluding National Capital Region) 18 24 24 11 6 18 0 50 21 17
2019 British Columbia 43 28 10 3 3 9 3 81 8 31
2019 Alberta 16 61 15 0 0 8 0 83 0 13
2019 Nova Scotia 24 32 20 0 5 14 5 70 6 21
2018 National Capital Region 27 33 16 11 6 5 2 65 18 168
2018 Ontario (excluding National Capital Region) 34 26 20 0 0 20 0 76 0 20
2018 Quebec (excluding National Capital Region) 30 30 7 18 7 0 7 65 27 13
2018 British Columbia 46 31 7 4 4 7 0 84 8 26
2018 Alberta 20 40 10 20 0 10 0 67 22 10
2018 Nova Scotia 8 50 8 0 8 8 17 78 11 12
2017 National Capital Region 34 29 13 10 3 7 3 70 15 156
2017 Ontario (excluding National Capital Region) 19 31 9 10 10 15 5 63 25 20
2017 Quebec (excluding National Capital Region) 20 20 40 10 0 10 0 45 11 10
2017 British Columbia 35 37 0 12 0 9 7 86 14 25
2017 Nova Scotia 20 41 10 0 0 20 10 86 0 10
2014 National Capital Region 30 27 14 9 6 8 6 66 17 140
2014 Ontario (excluding National Capital Region) 29 42 22 0 0 7 0 76 0 14
2014 Quebec (excluding National Capital Region) 39 0 21 31 9 0 0 39 40 10
2014 British Columbia 42 46 4 4 0 4 0 91 4 24

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 62 22 4 7 4 0 0 84 11 253
2020 Ontario (excluding National Capital Region) 41 40 4 15 0 0 0 81 15 25
2020 Quebec (excluding National Capital Region) 78 22 0 0 0 0 0 100 0 27
2020 British Columbia 51 32 3 10 3 0 0 83 14 28
2020 Alberta 25 45 5 11 10 5 0 73 22 20
2020 Nova Scotia 73 15 0 8 4 0 0 88 12 25
2019 National Capital Region 55 25 8 7 4 1 0 81 11 227
2019 Ontario (excluding National Capital Region) 56 34 0 10 0 0 0 90 10 29
2019 Quebec (excluding National Capital Region) 42 47 6 5 0 0 0 89 5 17
2019 British Columbia 58 26 3 7 3 3 0 87 10 31
2019 Alberta 39 46 0 15 0 0 0 85 15 13
2019 Nova Scotia 66 29 0 0 5 0 0 95 5 21
2018 National Capital Region 47 30 9 9 5 0 0 77 14 167
2018 Ontario (excluding National Capital Region) 44 29 26 0 0 0 0 74 0 20
2018 Quebec (excluding National Capital Region) 48 22 7 22 0 0 0 70 22 13
2018 British Columbia 66 22 7 0 4 0 0 89 4 26
2018 Alberta 50 40 10 0 0 0 0 90 0 10
2018 Nova Scotia 67 8 8 8 8 0 0 75 17 12
2017 National Capital Region 57 28 5 6 3 1 0 86 9 156
2017 Ontario (excluding National Capital Region) 34 34 5 10 16 0 0 69 26 20
2017 Quebec (excluding National Capital Region) 50 40 10 0 0 0 0 90 0 10
2017 British Columbia 59 33 8 0 0 0 0 92 0 25
2017 Nova Scotia 49 51 0 0 0 0 0 100 0 10
2014 National Capital Region 49 31 8 8 3 1 0 81 11 141
2014 Ontario (excluding National Capital Region) 71 21 0 7 0 0 0 93 7 14
2014 Quebec (excluding National Capital Region) 39 40 10 10 0 0 0 79 10 10
2014 British Columbia 67 25 9 0 0 0 0 91 0 24

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 65 25 4 6 0 0 0 89 6 254
2020 Ontario (excluding National Capital Region) 61 20 8 11 0 0 0 81 11 25
2020 Quebec (excluding National Capital Region) 85 15 0 0 0 0 0 100 0 27
2020 British Columbia 64 29 3 0 3 0 0 93 3 28
2020 Alberta 29 56 10 0 5 0 0 85 5 20
2020 Nova Scotia 75 21 4 0 0 0 0 96 0 24
2019 National Capital Region 64 26 6 3 1 0 0 90 4 227
2019 Ontario (excluding National Capital Region) 66 30 0 3 0 0 0 97 3 29
2019 Quebec (excluding National Capital Region) 53 36 0 11 0 0 0 89 11 17
2019 British Columbia 74 19 3 0 3 0 0 93 3 31
2019 Alberta 50 50 0 0 0 0 0 100 0 12
2019 Nova Scotia 76 19 0 5 0 0 0 95 5 21
2018 National Capital Region 56 27 11 5 1 0 0 83 6 168
2018 Ontario (excluding National Capital Region) 69 21 10 0 0 0 0 90 0 20
2018 Quebec (excluding National Capital Region) 55 37 7 0 0 0 0 93 0 13
2018 British Columbia 74 15 4 0 7 0 0 89 7 26
2018 Alberta 40 60 0 0 0 0 0 100 0 10
2018 Nova Scotia 92 0 0 0 8 0 0 92 8 12
2017 National Capital Region 61 31 7 1 1 0 0 92 1 156
2017 Ontario (excluding National Capital Region) 44 41 0 0 16 0 0 84 16 20
2017 Quebec (excluding National Capital Region) 70 30 0 0 0 0 0 100 0 10
2017 British Columbia 63 37 0 0 0 0 0 100 0 25
2017 Nova Scotia 79 21 0 0 0 0 0 100 0 10
2014 National Capital Region 55 34 5 6 1 0 0 89 6 141
2014 Ontario (excluding National Capital Region) 55 45 0 0 0 0 0 100 0 13
2014 Quebec (excluding National Capital Region) 29 41 0 21 9 0 0 70 30 10
2014 British Columbia 71 25 0 0 4 0 0 96 4 24

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 57 33 5 4 0 0 0 90 5 250
2020 Ontario (excluding National Capital Region) 68 12 0 16 4 0 0 81 19 25
2020 Quebec (excluding National Capital Region) 67 30 4 0 0 0 0 96 0 27
2020 British Columbia 54 36 7 0 3 0 0 90 3 28
2020 Alberta 35 31 20 15 0 0 0 65 15 20
2020 Nova Scotia 65 24 4 8 0 0 0 88 8 25
2019 National Capital Region 59 27 9 4 0 0 0 86 5 227
2019 Ontario (excluding National Capital Region) 45 48 7 0 0 0 0 93 0 29
2019 Quebec (excluding National Capital Region) 44 44 6 6 0 0 0 88 6 16
2019 British Columbia 77 17 3 0 3 0 0 94 3 31
2019 Alberta 77 23 0 0 0 0 0 100 0 13
2019 Nova Scotia 67 29 0 5 0 0 0 95 5 21
2018 National Capital Region 53 32 8 6 1 0 0 85 6 168
2018 Ontario (excluding National Capital Region) 49 29 10 7 0 5 0 83 7 20
2018 Quebec (excluding National Capital Region) 33 52 7 7 0 0 0 85 7 13
2018 British Columbia 63 26 4 0 7 0 0 89 7 26
2018 Alberta 50 50 0 0 0 0 0 100 0 10
2018 Nova Scotia 67 25 0 0 8 0 0 92 8 12

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 57 25 6 1 3 4 4 90 4 254
2020 Ontario (excluding National Capital Region) 57 28 0 8 0 4 4 92 8 25
2020 Quebec (excluding National Capital Region) 55 22 12 0 4 4 4 84 4 27
2020 British Columbia 61 14 14 7 0 3 0 78 8 28
2020 Alberta 40 26 14 10 5 5 0 69 15 20
2020 Nova Scotia 67 12 8 0 0 9 4 91 0 25
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 58 25 8 5 1 1 2 85 6 254
2020 Ontario (excluding National Capital Region) 56 27 8 4 0 0 5 87 4 25
2020 Quebec (excluding National Capital Region) 70 15 11 4 0 0 0 85 4 27
2020 British Columbia 64 18 7 7 3 0 0 82 11 28
2020 Alberta 47 22 10 10 0 5 5 77 11 19
2020 Nova Scotia 63 29 4 0 4 0 0 92 4 24
2019 National Capital Region 59 22 10 4 2 2 1 84 6 228
2019 Ontario (excluding National Capital Region) 58 24 7 4 0 0 7 89 4 29
2019 Quebec (excluding National Capital Region) 36 36 6 17 0 0 6 76 18 17
2019 British Columbia 63 17 3 10 3 0 3 83 14 31
2019 Alberta 23 38 23 0 0 8 8 73 0 13
2019 Nova Scotia 57 33 5 0 0 0 5 95 0 21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 56 27 7 6 4 0 0 83 10 254
2020 Ontario (excluding National Capital Region) 48 28 8 8 4 0 4 79 12 25
2020 Quebec (excluding National Capital Region) 60 37 0 4 0 0 0 96 4 27
2020 British Columbia 32 46 4 14 3 0 0 78 18 28
2020 Alberta 53 27 20 0 0 0 0 80 0 19
2020 Nova Scotia 63 29 8 0 0 0 0 92 0 24
2019 National Capital Region 50 27 11 7 4 1 1 78 11 228
2019 Ontario (excluding National Capital Region) 41 41 11 7 0 0 0 82 7 29
2019 Quebec (excluding National Capital Region) 18 29 29 18 0 0 6 50 19 17
2019 British Columbia 51 32 3 10 3 0 0 84 13 31
2019 Alberta 31 46 23 0 0 0 0 77 0 13
2019 Nova Scotia 53 38 10 0 0 0 0 90 0 21
2018 National Capital Region 43 36 13 4 3 0 1 79 7 170
2018 Ontario (excluding National Capital Region) 51 25 0 25 0 0 0 75 25 20
2018 Quebec (excluding National Capital Region) 30 45 0 18 7 0 0 75 25 13
2018 British Columbia 39 50 4 4 4 0 0 89 7 26
2018 Alberta 40 50 10 0 0 0 0 90 0 10
2018 Nova Scotia 50 42 0 0 8 0 0 92 8 12
2017 National Capital Region 45 38 9 4 4 0 1 84 8 156
2017 Ontario (excluding National Capital Region) 45 35 10 0 5 0 5 84 5 20
2017 Quebec (excluding National Capital Region) 20 60 20 0 0 0 0 80 0 10
2017 British Columbia 35 49 8 4 0 4 0 87 4 25
2017 Nova Scotia 10 50 11 0 0 30 0 85 0 10
2014 National Capital Region 42 35 10 8 4 0 1 78 13 141
2014 Ontario (excluding National Capital Region) 43 21 21 7 0 7 0 69 8 14
2014 Quebec (excluding National Capital Region) 29 21 10 31 9 0 0 50 40 10
2014 British Columbia 29 46 9 8 8 0 0 75 17 24

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 60 18 10 4 2 3 2 82 7 254
2020 Ontario (excluding National Capital Region) 64 17 8 0 7 4 0 84 8 25
2020 Quebec (excluding National Capital Region) 63 26 4 8 0 0 0 88 8 27
2020 British Columbia 51 21 7 15 7 0 0 71 22 28
2020 Alberta 58 16 21 0 0 5 0 78 0 19
2020 Nova Scotia 63 21 12 4 0 0 0 84 4 24

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 56 26 10 4 4 0 0 82 8 253
2020 Ontario (excluding National Capital Region) 72 8 5 12 0 0 4 83 12 25
2020 Quebec (excluding National Capital Region) 70 22 4 4 0 0 0 92 4 27
2020 British Columbia 39 40 11 7 3 0 0 79 10 28
2020 Alberta 52 27 15 5 0 0 0 79 5 19
2020 Nova Scotia 68 16 12 4 0 0 0 84 4 24
2019 National Capital Region 55 23 10 8 3 0 0 79 11 226
2019 Ontario (excluding National Capital Region) 48 38 3 7 0 0 3 89 8 29
2019 Quebec (excluding National Capital Region) 29 18 23 24 0 6 0 50 25 17
2019 British Columbia 71 16 3 6 3 0 0 87 10 31
2019 Alberta 46 31 15 8 0 0 0 77 8 13
2019 Nova Scotia 45 50 5 0 0 0 0 95 0 20
2018 National Capital Region 49 29 11 8 2 1 0 79 9 168
2018 Ontario (excluding National Capital Region) 44 20 15 5 17 0 0 64 21 20
2018 Quebec (excluding National Capital Region) 30 55 0 15 0 0 0 85 15 13
2018 British Columbia 48 34 7 7 4 0 0 81 11 26
2018 Alberta 60 30 0 0 0 10 0 100 0 10
2018 Nova Scotia 33 50 8 0 8 0 0 83 8 12
2017 National Capital Region 50 33 7 4 4 1 1 84 8 156
2017 Ontario (excluding National Capital Region) 39 51 4 0 5 0 0 91 5 20
2017 Quebec (excluding National Capital Region) 60 20 10 10 0 0 0 80 10 10
2017 British Columbia 67 21 4 4 0 4 0 91 4 25
2017 Nova Scotia 29 40 0 11 0 20 0 87 13 10
2014 National Capital Region 47 31 11 10 2 0 0 78 12 141
2014 Ontario (excluding National Capital Region) 57 21 7 7 7 0 0 79 15 14
2014 Quebec (excluding National Capital Region) 29 41 21 0 9 0 0 70 9 10
2014 British Columbia 41 33 9 13 4 0 0 75 17 24

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 National Capital Region 52 48 254
2020 Ontario (excluding National Capital Region) 57 43 25
2020 Quebec (excluding National Capital Region) 63 37 27
2020 British Columbia 72 28 28
2020 Alberta 55 45 20
2020 Nova Scotia 40 60 25

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 66 18 4 4 0 2 6 91 4 254
2020 Ontario (excluding National Capital Region) 77 12 4 0 0 0 7 96 0 25
2020 Quebec (excluding National Capital Region) 74 16 7 0 0 0 4 93 0 27
2020 British Columbia 83 7 7 0 0 4 0 93 0 28
2020 Alberta 65 25 10 0 0 0 0 90 0 20
2020 Nova Scotia 76 4 4 4 0 0 12 91 5 25

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 63 20 8 5 4 0 0 84 9 254
2020 Ontario (excluding National Capital Region) 77 16 0 4 4 0 0 93 7 25
2020 Quebec (excluding National Capital Region) 74 19 4 4 0 0 0 93 4 27
2020 British Columbia 57 21 7 11 3 0 0 79 15 28
2020 Alberta 55 31 15 0 0 0 0 85 0 20
2020 Nova Scotia 80 12 0 8 0 0 0 92 8 25
2019 National Capital Region 57 24 9 6 3 0 0 82 9 227
2019 Ontario (excluding National Capital Region) 55 41 4 0 0 0 0 96 0 29
2019 Quebec (excluding National Capital Region) 23 24 18 29 0 6 0 50 31 17
2019 British Columbia 68 22 3 3 3 0 0 90 7 31
2019 Alberta 47 53 0 0 0 0 0 100 0 13
2019 Nova Scotia 85 15 0 0 0 0 0 100 0 21
2018 National Capital Region 56 26 10 5 3 0 0 81 9 170
2018 Ontario (excluding National Capital Region) 49 26 0 10 15 0 0 75 25 20
2018 Quebec (excluding National Capital Region) 37 48 0 7 7 0 0 85 15 13
2018 British Columbia 51 34 4 7 4 0 0 85 11 26
2018 Alberta 60 30 0 10 0 0 0 90 10 10
2018 Nova Scotia 50 33 8 8 0 0 0 83 8 12
2017 National Capital Region 61 23 8 5 3 0 0 84 8 156
2017 Ontario (excluding National Capital Region) 45 20 20 0 15 0 0 65 15 20
2017 Quebec (excluding National Capital Region) 40 40 10 10 0 0 0 80 10 10
2017 British Columbia 63 28 4 0 0 4 0 96 0 25
2017 Nova Scotia 49 40 11 0 0 0 0 89 0 10
2014 National Capital Region 53 26 8 7 6 1 0 79 13 141
2014 Ontario (excluding National Capital Region) 35 29 29 0 7 0 0 64 7 14
2014 Quebec (excluding National Capital Region) 19 10 52 10 9 0 0 29 20 10
2014 British Columbia 50 29 8 4 8 0 0 79 13 24
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 49 28 8 6 2 7 0 83 8 254
2020 Ontario (excluding National Capital Region) 48 33 4 12 4 0 0 80 16 25
2020 Quebec (excluding National Capital Region) 55 18 12 0 4 11 0 83 4 27
2020 British Columbia 43 28 14 11 0 4 0 74 11 28
2020 Alberta 15 41 20 10 5 9 0 61 16 20
2020 Nova Scotia 60 20 12 4 0 4 0 83 4 25
2019 National Capital Region 43 32 14 3 2 6 0 80 6 226
2019 Ontario (excluding National Capital Region) 52 35 10 0 0 3 0 90 0 29
2019 Quebec (excluding National Capital Region) 18 30 17 12 0 18 6 63 15 17
2019 British Columbia 55 26 10 7 3 0 0 80 10 31
2019 Alberta 31 53 8 0 0 8 0 92 0 13
2019 Nova Scotia 55 30 5 0 5 5 0 89 5 20
2018 National Capital Region 48 34 9 5 2 2 0 83 8 169
2018 Ontario (excluding National Capital Region) 44 29 21 5 0 0 0 74 5 20
2018 Quebec (excluding National Capital Region) 15 37 18 22 0 7 0 57 24 13
2018 British Columbia 70 15 4 0 7 4 0 88 8 26
2018 Alberta 50 30 20 0 0 0 0 80 0 10
2018 Nova Scotia 75 8 0 0 8 8 0 91 9 12
2017 National Capital Region 44 37 9 4 1 5 1 86 5 156
2017 Ontario (excluding National Capital Region) 29 40 0 21 0 10 0 77 23 20
2017 Quebec (excluding National Capital Region) 30 40 0 20 0 10 0 78 22 10
2017 British Columbia 76 16 4 4 0 0 0 92 4 25
2017 Nova Scotia 49 41 0 0 0 10 0 100 0 10
2014 National Capital Region 33 40 10 10 3 4 0 76 13 141
2014 Ontario (excluding National Capital Region) 50 43 0 7 0 0 0 93 7 14
2014 Quebec (excluding National Capital Region) 9 30 41 20 0 0 0 39 20 10
2014 British Columbia 33 29 17 13 0 8 0 68 14 24

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 46 28 14 9 2 1 0 75 11 254
2020 Ontario (excluding National Capital Region) 40 36 8 16 0 0 0 77 16 25
2020 Quebec (excluding National Capital Region) 36 30 23 7 0 4 0 69 8 27
2020 British Columbia 29 50 7 14 0 0 0 79 14 28
2020 Alberta 15 26 30 15 5 9 0 45 22 20
2020 Nova Scotia 53 31 4 8 4 0 0 84 12 25
2019 National Capital Region 40 34 13 8 3 2 0 76 11 226
2019 Ontario (excluding National Capital Region) 55 35 4 0 0 7 0 96 0 29
2019 Quebec (excluding National Capital Region) 12 24 41 6 0 12 6 43 7 17
2019 British Columbia 45 45 3 3 3 0 0 90 7 31
2019 Alberta 31 38 31 0 0 0 0 69 0 13
2019 Nova Scotia 46 39 15 0 0 0 0 85 0 20
2018 National Capital Region 41 37 9 8 3 1 0 79 11 168
2018 Ontario (excluding National Capital Region) 34 29 26 10 0 0 0 64 10 20
2018 Quebec (excluding National Capital Region) 22 40 15 22 0 0 0 63 22 13
2018 British Columbia 50 43 0 4 4 0 0 93 7 26
2018 Alberta 50 30 0 20 0 0 0 80 20 10
2018 Nova Scotia 33 58 0 0 8 0 0 92 8 12
2017 National Capital Region 42 41 13 3 1 1 0 83 3 156
2017 Ontario (excluding National Capital Region) 35 25 5 21 10 5 0 62 33 20
2017 Quebec (excluding National Capital Region) 20 60 20 0 0 0 0 80 0 10
2017 British Columbia 75 17 4 4 0 0 0 92 4 25
2014 National Capital Region 33 39 11 12 2 3 0 74 14 140
2014 Ontario (excluding National Capital Region) 31 46 8 16 0 0 0 76 16 13
2014 Quebec (excluding National Capital Region) 9 30 31 30 0 0 0 39 30 10
2014 British Columbia 13 42 37 8 0 0 0 54 8 24

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 36 31 14 10 4 4 0 71 14 253
2020 Ontario (excluding National Capital Region) 31 33 21 16 0 0 0 63 16 24
2020 Quebec (excluding National Capital Region) 22 33 34 4 0 8 0 59 4 27
2020 British Columbia 18 43 21 14 0 3 0 63 15 28
2020 Alberta 5 36 30 25 0 5 0 43 26 20
2020 Nova Scotia 35 40 8 12 4 0 0 76 16 25
2019 National Capital Region 28 37 15 11 4 4 0 68 17 225
2019 Ontario (excluding National Capital Region) 42 42 3 7 0 7 0 89 7 29
2019 Quebec (excluding National Capital Region) 6 24 23 24 0 18 6 39 31 17
2019 British Columbia 30 54 7 6 3 0 0 84 10 31
2019 Alberta 23 46 0 31 0 0 0 69 31 13
2019 Nova Scotia 41 24 25 10 0 0 0 65 10 20
2018 National Capital Region 30 37 19 8 4 2 0 69 12 168
2018 Ontario (excluding National Capital Region) 29 29 25 10 7 0 0 59 17 20
2018 Quebec (excluding National Capital Region) 0 45 33 15 0 7 0 49 16 13
2018 British Columbia 35 43 11 7 4 0 0 78 11 26
2018 Alberta 20 40 10 20 0 10 0 67 22 10
2018 Nova Scotia 33 58 0 0 8 0 0 92 8 12
2017 National Capital Region 30 41 15 9 1 4 0 74 10 156
2017 Ontario (excluding National Capital Region) 30 14 10 31 10 5 0 46 43 20
2017 Quebec (excluding National Capital Region) 20 30 50 0 0 0 0 50 0 10
2017 British Columbia 67 21 4 4 4 0 0 88 8 25
2017 Nova Scotia 40 60 0 0 0 0 0 100 0 10
2014 National Capital Region 23 38 19 9 5 5 0 65 15 141
2014 Ontario (excluding National Capital Region) 15 35 28 15 7 0 0 50 22 14
2014 Quebec (excluding National Capital Region) 9 20 50 21 0 0 0 29 21 10
2014 British Columbia 8 50 13 25 0 4 0 60 26 24

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 National Capital Region 30 34 15 16 4 2 0 64 21 254
2020 Ontario (excluding National Capital Region) 25 27 24 20 4 0 0 52 23 25
2020 Quebec (excluding National Capital Region) 37 37 19 7 0 0 0 74 7 27
2020 British Columbia 29 36 18 14 3 0 0 64 18 28
2020 Alberta 10 30 15 35 5 5 0 42 42 20
2020 Nova Scotia 24 40 7 20 4 4 0 67 25 25
2019 National Capital Region 21 41 14 16 6 2 0 63 23 226
2019 Ontario (excluding National Capital Region) 28 44 3 17 4 3 0 75 22 29
2019 Quebec (excluding National Capital Region) 6 12 47 24 0 6 6 20 27 17
2019 British Columbia 30 54 3 7 7 0 0 83 13 31
2019 Alberta 8 46 15 23 8 0 0 54 31 13
2019 Nova Scotia 22 37 26 16 0 0 0 58 16 19
2018 National Capital Region 22 41 17 12 8 1 0 63 20 169
2018 Ontario (excluding National Capital Region) 29 29 10 25 7 0 0 59 31 20
2018 Quebec (excluding National Capital Region) 7 37 33 22 0 0 0 45 22 13
2018 British Columbia 34 48 7 7 4 0 0 81 11 26
2018 Alberta 10 50 20 10 10 0 0 60 20 10
2018 Nova Scotia 17 33 8 33 8 0 0 50 42 12
2017 National Capital Region 24 45 14 11 5 1 0 70 16 156
2017 Ontario (excluding National Capital Region) 35 15 9 21 10 10 0 55 34 20
2017 Quebec (excluding National Capital Region) 30 30 30 10