2020 Public Service Employee Survey Results for Impact Assessment Agency of Canada by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 46 4 13 2 0 0 81 15 256
2020 First official language - French 34 52 5 6 3 0 0 86 9 132

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 89 8 1 1 0 0 0 98 1 255
2020 First official language - French 68 24 3 4 2 0 0 92 5 132
2017 First official language - English 87 9 1 3 0 0 0 96 3 147
2017 First official language - French 53 42 3 3 0 0 0 95 3 78
2014 First official language - English 84 11 2 2 1 1 1 96 2 132
2014 First official language - French 62 30 4 4 0 0 0 92 4 76

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 42 10 14 4 0 0 71 18 255
2020 First official language - French 29 48 8 11 3 1 0 78 14 132
2019 First official language - English 49 30 5 11 4 0 0 79 16 247
2019 First official language - French 48 35 4 10 3 0 0 83 13 104
2017 First official language - English 44 34 4 12 5 0 0 79 17 148
2017 First official language - French 42 38 6 12 2 0 0 80 14 78
2014 First official language - English 50 31 6 9 3 0 0 81 12 132
2014 First official language - French 50 36 9 4 1 0 0 86 5 76

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 37 13 12 3 0 0 72 15 249
2020 First official language - French 45 34 12 8 1 0 1 79 9 131
2019 First official language - English 30 42 11 11 5 1 0 73 16 246
2019 First official language - French 31 36 15 15 2 0 0 67 17 104
2018 First official language - English 23 49 12 11 4 1 1 73 15 161
2018 First official language - French 31 39 18 11 1 0 0 70 12 92
2017 First official language - English 28 48 11 12 2 0 0 75 14 148
2017 First official language - French 35 42 15 5 2 0 0 77 7 78
2014 First official language - English 22 44 6 23 4 0 1 67 27 133
2014 First official language - French 38 40 15 4 3 0 1 79 7 76

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 37 8 9 4 1 1 79 13 254
2020 First official language - French 47 36 11 4 2 0 0 83 6 130
2019 First official language - English 49 36 7 7 1 0 0 86 8 241
2019 First official language - French 54 32 6 5 4 0 0 85 9 104
2017 First official language - English 53 38 8 1 1 0 0 90 2 147
2017 First official language - French 45 43 1 9 1 0 0 89 10 78
2014 First official language - English 54 31 7 7 1 0 0 86 8 132
2014 First official language - French 54 36 7 3 0 1 0 91 3 76

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 33 10 9 4 0 0 77 13 255
2020 First official language - French 48 27 16 8 1 2 0 76 8 130
2019 First official language - English 51 30 9 6 3 0 0 82 9 248
2019 First official language - French 47 34 8 9 3 0 0 81 12 104
2018 First official language - English 50 33 6 6 4 1 0 84 10 160
2018 First official language - French 54 29 10 2 5 0 0 83 7 92
2017 First official language - English 49 30 10 9 3 0 0 79 12 148
2017 First official language - French 50 35 5 7 1 1 0 86 9 78
2014 First official language - English 43 33 10 9 5 0 0 76 14 132
2014 First official language - French 45 33 14 6 3 0 0 77 9 76

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 39 9 9 4 0 0 78 13 256
2020 First official language - French 41 42 10 5 1 0 0 83 6 132
2019 First official language - English 44 40 8 6 2 0 0 84 9 248
2019 First official language - French 39 44 9 6 2 0 0 84 8 104
2018 First official language - English 38 47 3 7 4 0 0 85 12 158
2018 First official language - French 35 42 20 1 2 0 0 77 3 90
2017 First official language - English 44 39 11 5 1 0 0 83 6 148
2017 First official language - French 46 39 13 3 0 0 0 85 3 78
2014 First official language - English 31 41 13 11 3 1 0 73 14 133
2014 First official language - French 29 44 18 7 3 0 0 73 9 76

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 38 8 7 4 0 0 81 11 256
2020 First official language - French 47 33 10 9 0 0 0 81 9 132
2019 First official language - English 42 41 8 5 3 1 0 85 8 247
2019 First official language - French 37 37 13 11 3 0 0 74 14 104
2018 First official language - English 34 43 10 9 3 0 1 77 12 161
2018 First official language - French 32 42 13 8 4 0 0 75 13 92
2017 First official language - English 41 40 10 3 5 0 1 81 9 148
2017 First official language - French 38 43 10 8 1 0 0 81 9 78
2014 First official language - English 24 48 11 10 6 2 0 73 16 133
2014 First official language - French 28 42 12 16 3 0 0 69 19 76

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 40 12 9 2 0 0 77 10 255
2020 First official language - French 42 44 8 5 1 0 0 86 6 132
2019 First official language - English 40 40 11 7 2 0 0 80 9 241
2019 First official language - French 30 37 13 14 6 0 0 67 20 104
2018 First official language - English 32 48 9 7 4 0 0 79 12 161
2018 First official language - French 28 35 20 15 2 0 0 63 17 92
2017 First official language - English 34 40 11 11 4 0 0 74 15 148
2017 First official language - French 37 50 10 2 1 0 0 86 3 78

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 35 6 4 1 0 0 89 5 255
2020 First official language - French 55 36 7 2 1 0 0 90 3 131
2019 First official language - English 63 27 6 2 1 0 0 91 3 247
2019 First official language - French 52 36 8 3 2 0 0 88 5 104
2018 First official language - English 61 32 1 4 2 0 0 93 6 159
2018 First official language - French 46 39 6 8 1 0 0 85 9 92
2017 First official language - English 55 33 6 5 1 0 0 88 5 148
2017 First official language - French 47 46 6 0 1 0 0 93 1 78
2014 First official language - English 49 36 8 4 2 0 0 85 7 133
2014 First official language - French 41 47 7 4 1 0 0 88 5 76

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 37 8 8 4 0 0 80 13 256
2020 First official language - French 47 31 13 7 2 0 0 78 9 131
2019 First official language - English 45 38 7 6 4 0 0 83 11 247
2019 First official language - French 46 26 15 9 4 0 0 73 13 103
2018 First official language - English 44 40 5 8 4 0 0 84 11 160
2018 First official language - French 34 39 17 8 2 0 0 73 10 92
2017 First official language - English 46 37 8 4 5 1 0 83 9 147
2017 First official language - French 38 39 18 4 1 0 0 77 5 76

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 35 10 5 2 0 0 84 6 254
2020 First official language - French 56 30 9 3 1 0 0 87 4 131
2019 First official language - English 51 33 10 5 2 0 0 84 6 245
2019 First official language - French 50 31 14 2 3 0 0 81 5 104
2018 First official language - English 49 36 9 2 3 0 0 86 5 158
2018 First official language - French 41 47 11 1 1 0 0 87 2 92
2017 First official language - English 54 32 8 4 1 0 1 87 5 147
2017 First official language - French 56 35 9 0 0 0 0 91 0 78
2014 First official language - English 56 32 7 4 1 0 0 88 5 133
2014 First official language - French 48 34 13 3 1 0 0 83 4 76

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 34 11 10 4 0 0 76 13 255
2020 First official language - French 48 33 8 10 1 0 0 81 11 132
2019 First official language - English 38 40 10 7 4 0 0 79 12 247
2019 First official language - French 37 37 10 14 3 0 0 74 17 103
2018 First official language - English 35 43 9 8 4 1 0 79 12 159
2018 First official language - French 28 38 17 13 3 0 0 66 17 91
2017 First official language - English 41 40 8 9 2 0 0 81 11 147
2017 First official language - French 38 41 14 8 0 0 0 79 8 78
2014 First official language - English 31 45 10 9 5 0 0 76 14 133
2014 First official language - French 18 51 15 13 3 0 0 69 16 76

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 31 13 8 4 0 0 75 12 256
2020 First official language - French 52 28 14 3 3 0 0 80 6 132
2019 First official language - English 39 39 14 5 3 0 0 78 8 246
2019 First official language - French 42 37 10 8 4 0 0 79 11 104
2018 First official language - English 40 42 9 6 3 0 0 82 9 160
2018 First official language - French 38 38 14 9 1 0 0 76 10 91
2017 First official language - English 41 34 15 5 4 0 0 76 10 147
2017 First official language - French 43 38 14 5 0 0 0 81 5 78
2014 First official language - English 30 35 15 14 4 1 1 65 19 132
2014 First official language - French 25 46 5 14 8 0 1 72 23 76

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 39 10 8 3 0 0 79 11 256
2020 First official language - French 43 38 11 7 2 0 0 81 9 132
2019 First official language - English 41 40 7 9 2 1 0 82 11 244
2019 First official language - French 36 41 7 15 1 0 0 78 16 104
2018 First official language - English 39 35 9 11 5 1 1 74 16 160
2018 First official language - French 30 47 13 8 1 1 0 78 9 92
2017 First official language - English 44 38 6 10 1 1 1 83 11 147
2017 First official language - French 40 43 9 7 0 0 0 84 7 78
2014 First official language - English 40 35 15 8 3 0 0 74 11 133
2014 First official language - French 29 41 15 13 3 0 0 69 16 76

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 37 11 7 2 0 0 81 9 256
2020 First official language - French 46 41 9 2 1 1 0 88 3 132
2019 First official language - English 49 40 6 4 2 0 0 89 5 248
2019 First official language - French 44 39 12 4 2 0 0 83 6 104
2018 First official language - English 45 41 5 6 3 0 0 86 9 160
2018 First official language - French 37 48 11 2 1 1 0 86 3 91
2017 First official language - English 45 42 7 3 3 0 0 86 6 147
2017 First official language - French 48 40 8 4 0 0 0 89 4 78
2014 First official language - English 39 35 17 8 2 0 0 74 9 133
2014 First official language - French 38 39 15 8 0 0 0 77 8 76

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 34 24 14 4 0 0 59 18 255
2020 First official language - French 20 34 24 17 5 1 0 54 22 129
2019 First official language - English 27 39 21 9 5 0 0 66 13 246
2019 First official language - French 21 37 23 12 5 1 0 59 17 104
2018 First official language - English 30 35 20 6 8 1 0 66 14 160
2018 First official language - French 33 30 20 13 4 0 0 63 17 92
2017 First official language - English 28 39 24 6 3 1 0 68 9 148
2017 First official language - French 36 40 18 5 1 0 0 75 6 78
2014 First official language - English 25 40 20 9 5 0 1 65 15 133
2014 First official language - French 37 42 13 4 4 0 0 79 8 76

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 23 37 25 9 1 0 34 29 256
2020 First official language - French 7 28 34 20 8 2 1 28 36 132
2019 First official language - English 8 20 38 21 10 2 2 32 29 248
2019 First official language - French 15 28 31 20 6 0 0 26 43 104
2018 First official language - English 4 23 45 20 7 1 0 27 27 159
2018 First official language - French 14 22 39 17 6 0 1 24 37 92
2017 First official language - English 2 21 46 20 8 0 2 30 23 148
2017 First official language - French 7 25 29 27 5 1 5 34 35 78
2014 First official language - English 6 17 46 24 4 2 1 28 24 133
2014 First official language - French 8 15 39 26 8 1 3 36 24 75

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 4 10 27 35 21 1 2 58 14 255
2020 First official language - French 4 15 25 35 17 4 1 55 19 131
2019 First official language - English 4 11 32 28 21 3 1 51 15 247
2019 First official language - French 14 24 20 33 8 1 0 42 38 104
2018 First official language - English 4 10 29 37 18 1 1 56 14 161
2018 First official language - French 4 23 31 30 9 1 2 40 28 92
2017 First official language - English 5 15 27 30 18 1 3 50 21 148
2017 First official language - French 3 22 33 22 10 4 6 36 27 78
2014 First official language - English 5 12 36 29 14 2 1 45 18 133
2014 First official language - French 5 13 31 35 13 1 1 49 19 76

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 26 28 19 9 1 0 28 43 254
2020 First official language - French 16 19 33 18 11 1 1 30 36 131
2019 First official language - English 15 22 35 16 9 2 1 26 38 247
2019 First official language - French 22 28 29 9 9 3 1 18 52 104
2018 First official language - English 9 24 30 23 13 1 1 36 33 160
2018 First official language - French 13 22 32 19 12 0 2 32 36 91
2017 First official language - English 7 25 35 20 10 1 3 31 32 148
2017 First official language - French 13 32 31 13 9 0 1 23 45 77
2014 First official language - English 15 23 35 23 2 0 1 26 39 133
2014 First official language - French 12 34 29 13 8 1 3 22 48 75

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 25 34 19 8 0 0 28 38 252
2020 First official language - French 24 20 28 17 9 2 1 26 45 132
2019 First official language - English 11 23 35 24 7 1 0 31 34 247
2019 First official language - French 18 32 28 14 8 0 0 22 50 103
2018 First official language - English 6 25 42 21 7 1 0 28 30 158
2018 First official language - French 13 34 29 17 5 0 1 23 47 92
2017 First official language - English 3 20 43 23 7 0 2 31 24 147
2017 First official language - French 12 25 40 16 8 0 0 23 37 78
2014 First official language - English 8 25 38 20 7 0 1 27 34 133
2014 First official language - French 10 17 34 26 9 1 1 37 28 75

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 22 28 19 12 2 2 33 38 255
2020 First official language - French 18 23 26 14 15 1 3 30 42 132
2019 First official language - English 11 19 24 19 22 4 1 43 32 246
2019 First official language - French 18 22 23 19 12 1 4 33 43 104
2018 First official language - English 6 24 35 18 14 1 1 33 31 160
2018 First official language - French 14 24 29 23 10 0 1 33 38 92
2017 First official language - English 8 20 28 22 14 2 6 40 30 148
2017 First official language - French 14 18 39 16 9 3 1 26 34 77
2014 First official language - English 8 22 32 21 11 3 3 34 32 133
2014 First official language - French 7 19 27 34 8 1 4 45 27 75

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 10 24 39 18 1 3 58 16 255
2020 First official language - French 7 15 29 28 14 5 2 45 23 131
2019 First official language - English 7 11 26 28 21 5 2 52 20 247
2019 First official language - French 24 25 26 12 10 0 3 22 51 104
2018 First official language - English 4 14 31 31 17 2 1 50 18 157
2018 First official language - French 10 14 38 24 9 2 3 35 25 92
2017 First official language - English 10 18 35 23 9 1 5 33 29 148
2017 First official language - French 10 26 29 19 9 3 4 30 38 78
2014 First official language - English 10 20 25 29 12 1 3 43 31 133
2014 First official language - French 5 15 29 29 14 4 3 46 22 75

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 19 37 20 13 2 0 33 29 254
2020 First official language - French 10 14 37 22 13 4 1 37 25 130
2019 First official language - English 10 22 38 16 10 3 1 27 33 248
2019 First official language - French 15 17 33 21 11 2 1 33 34 104
2018 First official language - English 9 13 41 27 9 2 0 36 22 160
2018 First official language - French 5 23 38 20 12 1 1 33 29 92
2017 First official language - English 8 18 30 25 13 2 4 40 28 146
2017 First official language - French 2 17 47 14 14 1 4 30 20 78
2014 First official language - English 11 18 39 21 7 2 1 29 31 133
2014 First official language - French 1 26 41 20 8 1 3 29 29 75

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 3 16 45 25 11 0 0 36 19 254
2020 First official language - French 2 14 27 41 14 0 2 56 16 132
2019 First official language - English 3 15 38 29 13 1 1 43 19 248
2019 First official language - French 3 11 28 35 24 0 0 58 14 104
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 29 16 10 4 7 4 66 16 255
2020 First official language - French 43 32 8 6 3 5 2 81 10 132
2019 First official language - English 37 29 14 6 3 9 3 74 11 248
2019 First official language - French 28 31 19 9 3 9 1 66 13 103
2018 First official language - English 28 35 14 6 7 9 2 70 15 159
2018 First official language - French 30 30 15 14 2 3 4 66 18 92
2017 First official language - English 35 26 10 11 3 11 5 72 16 148
2017 First official language - French 26 38 17 11 1 5 1 69 13 78
2014 First official language - English 35 29 15 7 1 8 3 73 10 133
2014 First official language - French 24 28 15 12 10 4 7 57 26 75

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 24 4 11 5 0 0 81 15 255
2020 First official language - French 66 25 4 3 2 0 0 91 5 132
2019 First official language - English 55 29 5 6 3 1 0 85 9 248
2019 First official language - French 55 26 7 10 2 0 0 82 11 103
2018 First official language - English 54 26 8 7 6 0 0 79 12 158
2018 First official language - French 45 34 11 10 1 0 0 79 11 92
2017 First official language - English 54 28 7 7 3 0 0 82 11 148
2017 First official language - French 57 36 2 2 1 1 0 94 4 78
2014 First official language - English 52 30 6 10 1 1 0 83 11 133
2014 First official language - French 51 30 8 7 4 0 0 82 11 76

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 23 6 7 1 0 0 86 8 255
2020 First official language - French 67 29 1 2 0 0 0 97 2 132
2019 First official language - English 67 26 3 2 2 0 0 93 4 247
2019 First official language - French 61 29 6 4 0 0 0 91 4 103
2018 First official language - English 64 23 6 4 3 0 0 87 7 159
2018 First official language - French 56 29 12 3 0 0 0 85 3 92
2017 First official language - English 62 30 5 1 1 0 0 93 2 148
2017 First official language - French 60 37 2 0 1 0 0 96 1 78
2014 First official language - English 62 28 4 4 1 0 0 90 5 131
2014 First official language - French 43 42 3 9 3 0 0 85 12 76

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 30 5 7 1 0 0 87 8 253
2020 First official language - French 58 32 7 3 0 0 0 90 3 131
2019 First official language - English 62 28 5 3 1 1 0 90 4 248
2019 First official language - French 58 28 11 4 0 0 0 85 4 102
2018 First official language - English 56 30 6 5 2 1 0 87 7 159
2018 First official language - French 50 38 9 4 0 0 0 87 4 92

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 20 6 3 2 5 4 87 6 256
2020 First official language - French 56 28 8 0 2 4 2 89 2 132
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 25 7 4 2 1 2 87 6 254
2020 First official language - French 59 23 10 6 0 1 2 84 6 132
2019 First official language - English 59 22 8 5 2 2 3 85 7 248
2019 First official language - French 54 27 11 5 1 0 3 83 6 104

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 30 7 7 3 0 1 83 10 254
2020 First official language - French 60 27 7 4 2 0 0 87 6 132
2019 First official language - English 48 32 10 6 3 1 0 81 9 248
2019 First official language - French 49 24 13 10 3 0 1 74 13 104
2018 First official language - English 43 40 6 6 4 0 1 84 10 161
2018 First official language - French 43 30 17 7 2 0 1 74 9 92
2017 First official language - English 40 42 9 3 2 3 2 85 6 148
2017 First official language - French 46 38 12 3 2 0 0 84 5 78
2014 First official language - English 43 33 11 8 4 1 1 77 12 133
2014 First official language - French 37 37 8 12 6 0 0 74 18 76

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 19 9 5 3 2 2 82 8 254
2020 First official language - French 61 20 11 5 1 2 1 83 6 132

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 24 12 5 2 0 1 80 8 254
2020 First official language - French 63 24 6 4 3 0 0 87 7 131
2019 First official language - English 55 28 9 6 2 0 0 83 8 245
2019 First official language - French 53 20 11 12 2 1 1 75 15 104
2018 First official language - English 50 30 7 7 5 1 0 81 12 159
2018 First official language - French 43 34 13 8 1 1 0 78 9 92
2017 First official language - English 50 33 6 4 3 3 1 86 8 148
2017 First official language - French 51 33 9 5 1 1 0 85 6 78
2014 First official language - English 51 28 11 7 3 0 0 78 10 133
2014 First official language - French 42 32 12 10 4 0 0 74 14 76

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 54 46 256
2020 First official language - French 52 48 132

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 71 15 4 2 0 1 6 93 3 256
2020 First official language - French 66 16 6 3 0 3 6 90 3 132

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 19 5 6 3 0 0 85 9 256
2020 First official language - French 67 19 9 3 2 0 0 85 5 132
2019 First official language - English 60 28 5 4 2 0 0 89 6 247
2019 First official language - French 54 20 12 9 4 1 0 76 13 104
2018 First official language - English 58 24 4 7 6 1 0 82 13 161
2018 First official language - French 48 33 13 4 2 0 0 80 6 92
2017 First official language - English 59 24 8 4 4 1 0 84 8 148
2017 First official language - French 57 29 9 4 1 0 0 86 5 78
2014 First official language - English 52 25 12 4 6 1 0 78 10 133
2014 First official language - French 46 27 12 9 6 0 0 72 16 76
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 26 11 7 2 7 0 79 10 256
2020 First official language - French 51 29 6 5 2 6 1 85 8 132
2019 First official language - English 48 32 11 2 2 5 0 84 5 245
2019 First official language - French 38 33 14 6 1 7 1 77 7 104
2018 First official language - English 56 24 9 4 4 2 0 82 8 160
2018 First official language - French 41 40 10 8 0 2 0 82 8 92
2017 First official language - English 53 31 5 5 1 3 1 88 6 148
2017 First official language - French 33 44 9 6 0 8 0 83 7 78
2014 First official language - English 37 38 9 8 2 5 0 80 11 133
2014 First official language - French 26 37 18 13 4 3 0 64 17 76

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 32 13 10 2 2 0 75 12 256
2020 First official language - French 46 27 15 10 1 1 1 74 11 132
2019 First official language - English 43 36 11 6 3 2 0 81 8 245
2019 First official language - French 34 35 19 6 1 4 1 73 7 104
2018 First official language - English 42 38 6 9 4 1 0 81 13 160
2018 First official language - French 38 39 14 8 0 1 0 78 8 91
2017 First official language - English 50 34 9 5 2 0 0 84 7 147
2017 First official language - French 33 46 14 3 0 4 0 83 3 78
2014 First official language - English 33 38 15 11 1 2 0 72 12 131
2014 First official language - French 20 42 17 13 4 4 0 64 18 76

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 35 14 12 4 5 0 68 16 255
2020 First official language - French 37 28 20 10 2 2 1 68 12 131
2019 First official language - English 31 38 11 12 4 4 0 72 17 245
2019 First official language - French 23 37 18 13 1 6 1 65 15 103
2018 First official language - English 29 39 15 8 6 2 0 70 14 160
2018 First official language - French 25 41 22 9 0 3 0 68 9 91
2017 First official language - English 42 34 8 13 3 1 0 76 16 148
2017 First official language - French 21 46 22 4 0 8 0 72 4 78
2014 First official language - English 22 38 18 14 4 4 0 62 19 133
2014 First official language - French 15 35 28 11 5 5 0 54 17 76

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 36 15 19 5 2 0 61 25 256
2020 First official language - French 39 30 16 12 2 1 0 70 14 132
2019 First official language - English 22 41 11 19 6 2 0 64 25 244
2019 First official language - French 18 39 23 11 4 3 1 60 16 104
2018 First official language - English 22 41 13 15 9 1 0 63 24 160
2018 First official language - French 20 42 21 14 2 1 0 63 16 92
2017 First official language - English 30 38 10 12 7 2 0 70 20 148
2017 First official language - French 24 43 19 12 0 1 0 68 13 78
2014 First official language - English 19 29 17 26 8 2 0 48 34 133
2014 First official language - French 17 39 15 17 9 3 0 58 27 76

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 34 15 5 2 5 4 77 7 255
2020 First official language - French 33 28 20 12 5 3 0 63 17 132
2019 First official language - English 35 28 16 5 4 9 4 72 10 248
2019 First official language - French 29 28 24 11 6 2 0 58 17 103
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 45 9 10 3 0 0 78 13 255
2020 First official language - French 39 38 15 6 2 0 0 77 8 132
2019 First official language - English 42 41 10 4 2 1 0 84 6 248
2019 First official language - French 30 56 8 7 0 0 0 86 7 104
2018 First official language - English 38 45 7 6 4 0 0 83 10 161
2018 First official language - French 33 47 14 2 3 1 0 80 5 92
2017 First official language - English 41 41 9 7 1 1 0 83 8 148
2017 First official language - French 31 51 8 10 0 0 0 82 10 78
2014 First official language - English 27 38 17 11 7 1 0 65 18 133
2014 First official language - French 28 44 12 13 1 1 0 73 15 76

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 42 15 13 4 1 0 69 17 253
2020 First official language - French 28 45 16 8 1 2 0 75 9 131
2019 First official language - English 24 41 14 12 6 2 0 67 18 247
2019 First official language - French 18 44 19 12 5 1 0 63 17 104

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 32 7 14 4 4 1 73 19 256
2020 First official language - French 40 30 14 11 3 2 0 71 14 131
2019 First official language - English 41 27 12 11 3 5 1 72 15 247
2019 First official language - French 36 31 11 12 7 2 1 69 20 104
2018 First official language - English 44 29 9 10 4 3 1 76 15 161
2018 First official language - French 34 28 20 8 5 1 3 65 14 92
2017 First official language - English 49 28 9 7 4 3 0 80 11 148
2017 First official language - French 29 42 14 12 0 3 0 72 13 78
2014 First official language - English 46 34 8 8 4 0 0 80 12 133
2014 First official language - French 34 41 8 12 4 1 0 76 16 76

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 32 15 9 1 0 0 75 10 256
2020 First official language - French 45 32 18 4 1 0 0 77 4 132
2019 First official language - English 43 35 12 5 2 2 0 80 8 244
2019 First official language - French 41 27 24 7 1 0 0 68 8 104
2018 First official language - English 48 33 12 4 2 2 0 82 6 161
2018 First official language - French 31 41 22 3 1 1 0 73 4 91

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 21 12 13 9 14 2 59 27 256
2020 First official language - French 35 19 15 8 6 15 2 65 17 131
2019 First official language - English 23 24 18 8 9 18 1 58 20 247
2019 First official language - French 24 27 19 8 7 14 2 60 18 101
2018 First official language - English 26 23 19 9 7 15 1 58 20 161
2018 First official language - French 17 27 25 8 5 14 3 54 16 92
2017 First official language - English 32 13 14 12 10 17 1 56 27 148
2017 First official language - French 17 29 18 9 6 15 6 58 20 78
2014 First official language - English 22 20 19 13 14 11 2 48 30 133
2014 First official language - French 12 18 23 20 8 16 4 37 34 76

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 33 18 14 7 3 0 61 21 256
2020 First official language - French 43 25 18 8 1 4 1 72 9 131
2019 First official language - English 31 36 12 11 5 5 0 71 16 248
2019 First official language - French 27 36 17 14 2 3 0 65 17 104
2018 First official language - English 26 41 13 11 7 1 1 69 18 161
2018 First official language - French 26 37 22 9 3 2 0 65 13 91
2017 First official language - English 33 37 11 12 6 1 0 71 18 147
2017 First official language - French 30 40 18 9 2 1 0 71 11 78
2014 First official language - English 23 38 14 14 9 1 1 62 24 133
2014 First official language - French 22 40 20 13 4 1 0 62 17 76

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 22 17 19 15 3 1 47 35 256
2020 First official language - French 27 29 16 16 5 5 2 60 22 132
2019 First official language - English 31 26 13 14 12 4 0 60 27 248
2019 First official language - French 24 31 18 13 10 2 2 57 24 104
2018 First official language - English 29 34 10 12 14 1 1 64 26 161
2018 First official language - French 24 28 23 17 4 3 1 54 22 91
2017 First official language - English 26 25 10 22 14 3 1 52 37 148
2017 First official language - French 17 40 13 18 8 5 0 59 27 78
2014 First official language - English 13 24 9 22 26 4 1 39 51 133
2014 First official language - French 11 22 20 26 21 1 0 33 47 76

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 29 16 11 6 1 2 67 17 256
2020 First official language - French 49 19 18 5 4 0 5 71 9 132
2019 First official language - English 44 21 20 6 4 0 5 68 11 248
2019 First official language - French 58 22 6 8 4 1 2 82 12 104

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 28 17 8 3 1 2 72 11 256
2020 First official language - French 57 23 9 4 2 0 4 84 6 132
2019 First official language - English 53 24 12 3 3 2 3 81 6 247
2019 First official language - French 55 24 12 4 1 0 4 83 5 103

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 76 9 3 2 2 7 2 93 4 256
2020 First official language - French 84 3 3 1 1 3 4 94 3 132
2019 First official language - English 81 8 1 1 1 4 4 97 2 246
2019 First official language - French 79 5 3 5 2 3 4 90 7 104

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 77 8 5 0 1 2 6 93 2 254
2020 First official language - French 77 9 4 1 1 1 7 93 2 132
2019 First official language - English 81 7 1 2 1 1 6 95 3 245
2019 First official language - French 78 4 1 3 1 0 13 94 4 104

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 49 12 9 3 1 0 76 12 254
2020 First official language - French 37 40 17 2 1 3 0 80 2 132
2019 First official language - English 31 45 11 7 1 4 0 80 8 248
2019 First official language - French 36 38 17 6 1 3 0 76 7 104
2018 First official language - English 42 35 10 6 4 2 0 78 11 160
2018 First official language - French 28 43 21 5 0 2 0 73 6 90
2017 First official language - English 34 37 17 8 2 3 0 73 10 147
2017 First official language - French 25 48 20 4 0 3 0 76 4 78

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 44 7 5 2 2 0 85 8 256
2020 First official language - French 55 29 9 4 1 1 0 86 5 132
2019 First official language - English 48 36 7 4 2 2 0 86 7 247
2019 First official language - French 48 31 7 9 2 3 0 81 12 103
2018 First official language - English 52 35 5 4 1 3 0 90 5 161
2018 First official language - French 47 39 11 1 1 1 0 87 2 91
2017 First official language - English 52 34 4 5 3 2 0 88 8 148
2017 First official language - French 36 49 8 3 0 4 0 89 3 78
2014 First official language - English 49 38 5 5 1 2 0 88 6 132
2014 First official language - French 42 45 5 5 3 0 0 87 8 76

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 35 11 6 2 3 0 80 9 254
2020 First official language - French 55 33 7 4 1 1 0 89 4 132
2019 First official language - English 48 36 11 2 2 2 0 86 4 246
2019 First official language - French 54 30 11 2 0 4 0 87 2 104
2018 First official language - English 48 33 12 2 1 3 0 84 4 161
2018 First official language - French 43 36 11 4 1 3 1 83 6 92
2017 First official language - English 48 33 8 4 1 7 0 87 5 148
2017 First official language - French 35 45 10 2 0 7 0 86 3 78
2014 First official language - English 49 30 11 2 1 7 0 85 3 133
2014 First official language - French 40 42 9 1 3 4 0 86 4 76

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 32 20 6 3 7 0 68 10 256
2020 First official language - French 48 30 14 3 2 3 0 81 5 132

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 27 7 6 3 5 2 82 10 255
2020 First official language - French 57 24 4 2 4 7 2 89 7 132

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 26 4 3 3 0 0 89 7 255
2020 First official language - French 66 25 7 2 0 0 0 91 2 132
2019 First official language - English 67 25 5 2 1 0 0 92 3 247
2019 First official language - French 64 22 11 4 0 0 0 85 4 103
2018 First official language - English 62 29 3 4 2 0 0 91 6 161
2018 First official language - French 55 38 5 1 0 0 0 93 1 91
2017 First official language - English 66 24 6 3 1 0 0 90 4 148
2017 First official language - French 51 45 4 0 0 0 0 96 0 78
2014 First official language - English 56 34 5 3 2 0 0 90 5 133
2014 First official language - French 50 41 3 3 4 0 0 91 6 76

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 28 10 7 2 0 0 81 9 254
2020 First official language - French 56 26 12 6 0 0 0 82 6 131
2019 First official language - English 54 32 8 4 2 1 0 87 6 246
2019 First official language - French 48 28 12 10 2 1 0 77 12 104
2018 First official language - English 57 26 7 7 3 0 0 83 10 160
2018 First official language - French 44 38 14 2 2 0 0 82 4 92
2017 First official language - English 53 33 7 3 3 0 0 86 6 148
2017 First official language - French 52 38 9 1 0 0 0 90 1 78
2014 First official language - English 38 36 15 8 2 1 0 74 11 133
2014 First official language - French 39 36 15 6 1 3 0 77 8 76

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 31 8 8 3 0 0 81 11 253
2020 First official language - French 54 31 9 7 0 0 0 84 7 131
2019 First official language - English 51 36 8 4 2 0 0 86 6 248
2019 First official language - French 54 23 13 8 1 1 0 78 9 104
2018 First official language - English 51 31 8 7 2 1 0 82 10 159
2018 First official language - French 41 42 14 2 1 0 0 82 3 92
2017 First official language - English 55 33 7 3 3 0 0 87 6 148
2017 First official language - French 44 44 11 0 0 0 0 89 0 78
2014 First official language - English 38 37 15 7 3 0 0 75 10 133
2014 First official language - French 38 40 17 5 0 0 0 77 5 76

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 24 14 11 6 4 0 67 18 255
2020 First official language - French 49 20 20 8 1 3 0 70 9 132
2019 First official language - English 43 23 17 9 3 4 0 70 13 248
2019 First official language - French 46 17 18 9 5 5 0 67 14 103
2018 First official language - English 54 20 7 9 7 3 0 76 17 161
2018 First official language - French 43 23 20 9 4 1 0 66 13 92
2017 First official language - English 43 23 15 10 3 4 1 70 14 148
2017 First official language - French 40 27 22 6 1 4 0 70 8 78
2014 First official language - English 35 22 18 12 7 4 1 61 20 133
2014 First official language - French 33 22 13 25 4 3 0 57 30 76
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 36 25 39 256
2020 First official language - French 23 40 36 131
2019 First official language - English 33 31 36 248
2019 First official language - French 33 27 40 104
2018 First official language - English 30 30 41 161
2018 First official language - French 22 35 43 92
2017 First official language - English 28 29 43 148
2017 First official language - French 25 41 34 77
2014 First official language - English 35 23 42 132
2014 First official language - French 35 24 40 76

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 4 31 41 6 10 7 93
2020 First official language - French 10 21 46 0 13 9 30
2019 First official language - English 7 30 28 8 14 12 82
2019 First official language - French 9 35 35 3 3 14 34
2018 First official language - English 10 16 41 11 16 6 48
2018 First official language - French 10 15 56 5 10 5 20
2017 First official language - English 13 31 41 5 6 5 41
2017 First official language - French 33 11 46 0 5 5 19
2014 First official language - English 4 19 47 19 9999 11 47
2014 First official language - French 0 19 70 8 9999 4 27
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 256
2020 First official language - French 5 95 132
2019 First official language - English 12 88 248
2019 First official language - French 8 92 103
2018 First official language - English 9 91 160
2018 First official language - French 10 90 92

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 12 13 9 5 37 9 50 26 256
2020 First official language - French 24 13 11 3 3 39 7 68 11 132
2019 First official language - English 16 12 17 7 4 34 11 51 20 246
2019 First official language - French 24 11 13 8 3 34 8 59 18 104
2018 First official language - English 18 13 17 7 2 37 4 54 17 161
2018 First official language - French 20 20 12 6 1 32 9 67 13 92
2017 First official language - English 20 13 13 6 1 37 9 61 14 148
2017 First official language - French 19 22 14 4 3 35 4 66 11 77
2014 First official language - English 10 17 16 5 4 37 11 52 18 133
2014 First official language - French 9 12 19 6 8 38 8 39 26 76

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 26 17 6 2 12 1 71 10 256
2020 First official language - French 40 34 7 3 2 13 0 85 6 132
2019 First official language - English 41 22 15 5 3 13 0 73 10 248
2019 First official language - French 43 19 17 9 3 9 1 69 13 104
2018 First official language - English 38 30 17 3 4 8 0 74 8 160
2018 First official language - French 32 37 13 6 1 10 1 77 8 92
2017 First official language - English 35 26 17 7 1 12 2 71 10 148
2017 First official language - French 30 38 13 5 1 12 0 78 7 77
2014 First official language - English 27 25 20 8 3 15 2 63 14 133
2014 First official language - French 23 26 17 6 6 19 1 62 16 76
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 256
2020 First official language - French 7 93 132
2019 First official language - English 5 95 248
2019 First official language - French 7 93 103

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 14
2020 First official language - French 0 100 10

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 14
2020 First official language - French 0 100 10

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 14
2020 First official language - French 0 100 10

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 14
2020 First official language - French 0 100 10

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 14
2020 First official language - French 0 100 10

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 14
2020 First official language - French 0 100 10

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 14
2020 First official language - French 0 100 10

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 14
2020 First official language - French 0 100 10

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 44 56 14
2020 First official language - French 50 50 10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 9 17 2 2 41 10 54 10 256
2020 First official language - French 24 13 12 2 2 40 7 70 8 132
2019 First official language - English 19 10 17 2 2 39 11 60 6 246
2019 First official language - French 22 7 11 2 2 47 9 66 9 104
2018 First official language - English 19 11 19 2 3 41 6 56 9 160
2018 First official language - French 20 14 17 2 0 40 8 63 4 92
2017 First official language - English 20 11 17 1 1 42 8 63 3 148
2017 First official language - French 12 14 15 0 0 51 8 62 0 78
2014 First official language - English 13 7 19 1 2 44 14 50 5 133
2014 First official language - French 10 10 14 1 1 49 13 56 7 76

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 26 16 4 2 14 2 75 6 256
2020 First official language - French 41 31 7 4 1 14 1 86 6 132
2019 First official language - English 45 22 17 2 2 13 0 77 4 248
2019 First official language - French 45 19 14 2 2 18 1 79 5 103
2018 First official language - English 39 32 13 3 2 9 1 79 6 159
2018 First official language - French 33 35 17 2 0 12 1 78 2 92
2017 First official language - English 38 29 16 1 2 13 2 79 3 148
2017 First official language - French 30 34 16 1 0 18 0 78 2 78
2014 First official language - English 31 26 16 3 2 22 1 74 6 133
2014 First official language - French 29 18 23 1 1 24 4 65 3 76
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 20 12 8 8 0 3 71 17 256
2020 First official language - French 49 23 9 8 9 0 1 73 18 130

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 34 14 9 5 0 0 72 14 256
2020 First official language - French 42 31 20 4 3 0 0 73 7 128
2019 First official language - English 25 38 17 10 10 0 0 63 20 248
2019 First official language - French 23 28 21 10 16 1 1 52 26 104
2018 First official language - English 15 30 27 13 13 0 1 46 26 161
2018 First official language - French 15 28 20 20 16 0 1 43 36 92
2017 First official language - English 10 24 23 18 24 0 1 34 42 148
2017 First official language - French 14 21 25 20 16 0 3 37 37 78

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 23 30 21 14 0 0 35 35 256
2020 First official language - French 9 12 27 32 17 2 0 22 50 131
2019 First official language - English 14 25 31 16 12 0 0 40 29 247
2019 First official language - French 11 17 30 26 17 0 0 28 42 104
2018 First official language - English 9 26 29 25 10 0 1 35 36 161
2018 First official language - French 6 28 25 24 17 0 0 34 41 92
2017 First official language - English 10 26 31 20 12 1 0 36 32 148
2017 First official language - French 9 27 31 24 9 0 0 36 33 78

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 26 27 17 13 0 0 44 29 255
2020 First official language - French 15 17 27 21 19 2 0 33 40 131
2019 First official language - English 15 31 31 14 8 0 0 46 23 248
2019 First official language - French 12 22 28 17 21 0 0 34 38 103
2018 First official language - English 14 30 27 22 6 0 2 45 28 160
2018 First official language - French 11 23 29 25 12 0 0 33 37 92
2017 First official language - English 12 35 27 20 6 1 0 47 26 147
2017 First official language - French 13 23 34 21 7 0 1 37 29 78

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 24 21 20 13 0 0 45 34 254
2020 First official language - French 19 13 28 20 19 1 0 32 40 131
2019 First official language - English 20 29 25 15 11 0 0 49 26 247
2019 First official language - French 12 21 22 26 17 0 1 34 44 104
2018 First official language - English 15 26 25 18 14 1 1 42 33 161
2018 First official language - French 13 23 32 20 11 0 1 36 31 92
2017 First official language - English 13 30 21 21 13 1 1 44 35 147
2017 First official language - French 21 20 32 13 15 0 0 41 27 78

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 31 18 9 6 0 0 66 15 255
2020 First official language - French 24 24 23 18 9 1 2 49 28 130
2019 First official language - English 38 31 14 7 8 0 1 70 15 246
2019 First official language - French 35 28 21 10 5 0 2 64 15 104
2018 First official language - English 35 29 20 8 5 0 2 66 14 161
2018 First official language - French 33 33 12 17 4 0 1 67 21 92
2017 First official language - English 29 35 19 10 4 1 3 67 14 148
2017 First official language - French 35 38 15 8 3 0 2 75 10 78

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 31 21 16 14 0 0 49 30 255
2020 First official language - French 16 27 27 17 13 1 0 43 30 131
2019 First official language - English 25 30 21 15 9 0 0 55 24 246
2019 First official language - French 24 30 24 14 8 0 0 54 22 104
2018 First official language - English 23 28 26 14 7 1 1 52 22 161
2018 First official language - French 30 29 23 11 8 0 0 59 18 91
2017 First official language - English 19 38 21 12 10 0 0 57 22 146
2017 First official language - French 32 29 26 8 4 1 0 62 12 78

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 22 15 12 13 0 9 56 27 256
2020 First official language - French 27 26 16 8 14 0 9 58 24 132

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 36 22 10 4 0 0 64 14 256
2020 First official language - French 43 24 24 4 3 0 3 69 7 132
2019 First official language - English 30 34 21 9 5 1 0 65 14 248
2019 First official language - French 39 27 18 12 3 1 0 67 15 102
2018 First official language - English 25 34 25 8 4 1 2 61 13 159
2018 First official language - French 36 29 26 7 0 0 2 66 7 90
2017 First official language - English 28 36 22 10 4 0 0 64 14 146
2017 First official language - French 37 33 22 4 5 0 0 69 9 78

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 35 25 10 8 0 0 57 18 256
2020 First official language - French 23 35 27 11 3 1 0 59 14 131
2019 First official language - English 23 42 20 8 6 0 0 65 14 246
2019 First official language - French 21 20 35 17 7 1 0 41 24 101
2018 First official language - English 13 49 25 7 4 1 1 63 11 160
2018 First official language - French 22 31 32 11 3 0 0 54 14 89
2017 First official language - English 20 40 24 12 3 0 0 60 16 146
2017 First official language - French 23 29 28 14 5 1 0 52 19 78

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 32 26 8 4 0 0 61 13 256
2020 First official language - French 40 30 15 11 5 0 0 70 15 132
2019 First official language - English 26 39 21 10 3 0 0 65 13 245
2019 First official language - French 27 29 19 16 8 1 0 57 24 102
2018 First official language - English 23 37 25 8 5 1 1 61 13 160
2018 First official language - French 21 34 32 7 7 0 0 55 13 90
2017 First official language - English 26 35 24 8 6 0 1 61 14 146
2017 First official language - French 33 36 20 6 5 0 0 69 11 78

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 31 11 4 5 0 0 80 9 253
2020 First official language - French 55 23 13 5 4 0 0 78 9 131
2019 First official language - English 53 26 11 5 4 0 0 79 9 247
2019 First official language - French 45 23 15 11 4 2 0 70 15 102

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 32 23 10 8 0 0 59 18 254
2020 First official language - French 32 21 28 15 3 1 0 54 18 132

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 26 24 14 6 0 0 56 20 254
2020 First official language - French 27 28 24 13 7 0 2 56 20 132
2019 First official language - English 31 33 21 10 4 0 0 64 14 246
2019 First official language - French 31 29 23 10 7 1 0 60 17 102
2018 First official language - English 23 39 22 11 2 1 1 64 14 159
2018 First official language - French 24 34 25 15 2 0 0 58 17 88
2017 First official language - English 20 42 24 12 3 0 0 62 14 146
2017 First official language - French 28 37 17 16 3 0 0 65 18 78

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 33 17 9 3 0 0 71 12 255
2020 First official language - French 45 30 15 6 3 0 1 75 9 130
2019 First official language - English 58 20 11 6 3 0 0 79 9 245
2019 First official language - French 63 18 10 7 1 1 0 82 8 102
2018 First official language - English 52 23 13 6 6 0 1 76 11 160
2018 First official language - French 60 19 14 4 1 0 1 80 6 89
2017 First official language - English 57 23 13 4 2 0 0 81 6 148
2017 First official language - French 63 23 8 4 1 0 1 87 5 78

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 43 19 13 2 0 0 67 15 253
2020 First official language - French 36 33 17 10 3 0 1 69 13 131

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 72 16 7 1 1 0 3 90 3 255
2020 First official language - French 63 19 10 5 1 1 2 84 6 131
2019 First official language - English 78 12 3 2 1 0 3 93 3 246
2019 First official language - French 78 8 3 4 0 1 6 93 4 101
2018 First official language - English 70 16 5 1 2 1 4 92 3 159
2018 First official language - French 80 13 2 0 1 2 1 97 1 88

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 84 8 3 2 3 0 1 92 5 253
2020 First official language - French 81 10 4 2 0 1 2 94 2 130
2019 First official language - English 80 10 4 3 3 0 0 91 6 248
2019 First official language - French 73 12 6 4 2 0 4 88 6 103
2018 First official language - English 76 9 5 2 2 2 2 89 5 159
2018 First official language - French 75 10 4 6 1 1 3 89 7 89
2017 First official language - English 79 10 3 3 2 1 3 92 4 148
2017 First official language - French 80 10 5 3 0 0 2 92 3 78

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 25 7 2 2 0 0 89 4 253
2020 First official language - French 64 25 6 1 2 0 2 91 2 132
2019 First official language - English 63 25 7 4 1 0 0 88 5 248
2019 First official language - French 65 18 10 5 1 0 1 84 6 104
2018 First official language - English 60 28 8 2 1 1 1 89 3 160
2018 First official language - French 64 19 11 1 1 0 3 86 3 92
2017 First official language - English 55 26 13 3 0 0 2 83 4 148
2017 First official language - French 73 15 6 5 1 0 0 87 6 78

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 66 18 8 5 3 0 0 84 8 254
2020 First official language - French 70 16 8 4 1 0 2 88 4 132
2019 First official language - English 65 22 6 3 3 0 0 88 6 248
2019 First official language - French 61 16 10 9 3 0 2 78 12 104
2018 First official language - English 59 24 8 5 4 0 1 83 9 161
2018 First official language - French 59 23 9 5 3 0 1 83 8 92
2017 First official language - English 61 21 12 3 2 0 1 83 5 148
2017 First official language - French 77 13 7 1 3 0 0 90 4 77

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 14 5 2 1 1 15 91 3 255
2020 First official language - French 69 10 7 1 1 0 13 91 2 132
2019 First official language - English 62 12 3 2 0 0 21 94 2 247
2019 First official language - French 63 11 2 2 2 0 20 93 5 103
2018 First official language - English 52 17 7 2 1 0 22 88 3 160
2018 First official language - French 64 9 4 0 1 0 20 93 2 92
2017 First official language - English 56 15 6 0 1 0 23 91 1 148
2017 First official language - French 63 11 4 1 1 0 19 92 3 78

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 21 10 2 1 0 2 87 3 256
2020 First official language - French 70 19 7 1 1 1 2 91 2 132
2019 First official language - English 64 25 6 1 1 0 2 91 3 246
2019 First official language - French 71 19 6 2 0 1 2 92 2 104
2018 First official language - English 55 27 10 4 1 1 2 84 6 159
2018 First official language - French 67 20 7 1 1 0 4 91 2 92
2017 First official language - English 55 23 14 3 1 0 3 81 4 148
2017 First official language - French 69 15 12 0 1 1 1 87 1 77

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 67 18 8 2 5 0 0 85 7 255
2020 First official language - French 78 12 2 2 3 0 3 92 5 132
2019 First official language - English 73 13 6 3 4 0 1 86 7 246
2019 First official language - French 81 4 3 2 6 0 4 89 8 104
2018 First official language - English 74 15 4 2 2 0 4 92 4 159
2018 First official language - French 83 7 3 3 0 0 3 93 3 92
2017 First official language - English 65 13 6 7 4 0 5 82 11 148
2017 First official language - French 81 6 7 0 2 0 4 91 2 78

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 29 22 8 2 1 0 67 10 255
2020 First official language - French 45 28 14 7 3 1 1 75 11 132
2019 First official language - English 49 31 16 3 1 0 0 80 4 247
2019 First official language - French 58 29 8 2 1 0 3 89 3 104
2018 First official language - English 45 34 17 1 1 0 2 81 2 160
2018 First official language - French 50 30 13 4 1 0 1 82 5 92
2017 First official language - English 44 34 14 6 0 1 2 80 6 148
2017 First official language - French 52 30 13 3 1 0 1 83 4 78

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 38 31 9 2 0 0 58 11 255
2020 First official language - French 30 39 19 5 6 0 0 69 11 132

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 28 45 11 6 0 0 38 17 256
2020 First official language - French 9 28 34 25 4 0 0 37 29 132
2019 First official language - English 9 35 38 14 3 0 0 45 17 247
2019 First official language - French 12 24 40 22 2 0 0 36 24 104
2018 First official language - English 12 31 39 12 5 0 1 43 17 161
2018 First official language - French 14 19 44 19 3 0 0 33 22 92
2017 First official language - English 9 29 41 18 3 0 0 38 21 148
2017 First official language - French 6 27 44 16 7 0 0 33 22 78

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 28 38 18 5 0 0 24 38 255
2020 First official language - French 10 26 42 14 7 1 0 22 36 132
2019 First official language - English 10 18 44 21 7 0 0 28 28 245
2019 First official language - French 8 28 35 20 10 0 0 30 36 104
2018 First official language - English 7 15 48 21 9 0 0 31 22 160
2018 First official language - French 5 29 34 23 9 0 0 31 34 91
2017 First official language - English 5 24 39 26 6 0 0 33 28 148
2017 First official language - French 3 27 39 18 13 0 0 31 30 78

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 39 6 6 1 1 0 87 7 256
2020 First official language - French 49 40 7 3 1 1 0 89 4 132
2019 First official language - English 36 45 8 5 2 4 0 84 8 247
2019 First official language - French 42 28 14 9 3 4 1 74 12 104
2018 First official language - English 39 43 9 4 5 1 0 83 9 161
2018 First official language - French 37 37 17 6 1 1 0 75 7 91
2017 First official language - English 36 44 9 7 3 2 0 81 10 148
2017 First official language - French 24 51 16 4 5 0 0 75 9 78

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 36 10 12 5 1 0 73 17 255
2020 First official language - French 40 35 13 8 3 1 0 76 11 131

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 28 9 12 6 2 0 73 18 253
2020 First official language - French 54 27 15 2 2 0 0 81 4 132

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 27 9 5 3 0 1 83 8 254
2020 First official language - French 61 25 11 3 0 0 0 86 3 131

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 31 13 12 4 1 0 70 17 255
2020 First official language - French 44 29 14 12 1 0 0 74 13 132
2019 First official language - English 28 39 15 12 3 3 0 69 15 247
2019 First official language - French 24 38 17 11 9 1 0 63 20 104
2018 First official language - English 35 41 8 9 5 2 0 77 14 161
2018 First official language - French 31 35 20 9 3 2 0 67 13 91
2017 First official language - English 29 38 14 12 5 1 0 68 17 148
2017 First official language - French 19 52 18 8 3 0 0 71 10 78

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 38 9 8 2 0 0 81 10 256
2020 First official language - French 48 39 9 5 0 0 0 86 5 132

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 35 13 12 2 1 0 72 15 256
2020 First official language - French 44 35 12 7 2 1 0 80 8 131

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 36 16 8 2 1 1 74 10 254
2020 First official language - French 42 32 20 2 2 2 0 75 4 131

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 27 12 3 1 1 2 84 4 252
2020 First official language - French 55 31 11 2 0 1 0 87 2 132

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 72 11 5 1 0 9 2 93 1 256
2020 First official language - French 67 24 3 1 0 5 0 96 1 132

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 32 7 6 1 2 0 86 7 256
2020 First official language - French 58 33 7 2 0 1 0 91 2 132

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 30 6 5 3 0 0 85 9 255
2020 First official language - French 59 23 12 5 0 0 0 82 5 132

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 22 6 6 0 0 1 88 6 256
2020 First official language - French 62 21 12 3 0 1 1 85 3 132

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 49 11 19 3 0 0 68 22 74
2020 First official language - French 30 47 9 9 3 0 3 79 12 33
2019 First official language - English 20 45 8 16 5 6 0 70 22 64
2019 First official language - French 42 12 20 15 12 0 0 54 27 26

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 100 0 74
2020 First official language - French 100 0 33

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 39 16 22 5 2 0 56 28 74
2020 First official language - French 14 46 12 18 6 0 3 62 25 33
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 256
2020 First official language - French 6 94 132

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 255
2020 First official language - French 11 89 131
2019 First official language - English 20 80 248
2019 First official language - French 12 88 104
2017 First official language - English 13 87 148
2017 First official language - French 15 85 78
2014 First official language - English 17 83 133
2014 First official language - French 12 88 76

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 52 48 27
2020 First official language - French 28 72 14

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 85 15 27
2020 First official language - French 79 21 14
2019 First official language - English 80 20 49
2019 First official language - French 85 15 13
2017 First official language - English 84 16 19
2017 First official language - French 75 25 12