2020 Public Service Employee Survey Results for Public Prosecution Service of Canada by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 28 56 1 13 2 0 0 84 15 125
2020 Non-supervisor 27 45 4 19 5 0 0 72 24 511

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 76 19 2 0 1 1 1 97 1 125
2020 Non-supervisor 79 14 3 1 1 1 1 95 2 508
2017 Supervisor 77 18 2 2 0 1 0 96 2 105
2017 Non-supervisor 75 16 3 2 1 1 1 94 3 575
2014 Supervisor 78 17 2 1 1 1 0 96 2 105
2014 Non-supervisor 74 17 3 3 1 0 1 92 5 577

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 29 49 9 11 2 0 0 78 13 125
2020 Non-supervisor 30 36 9 17 7 0 0 66 24 513
2019 Supervisor 57 32 3 3 4 0 1 90 7 104
2019 Non-supervisor 37 38 6 13 6 0 0 76 18 475
2017 Supervisor 50 29 8 6 8 0 0 79 13 106
2017 Non-supervisor 38 35 6 14 7 0 0 73 21 575
2014 Supervisor 53 28 4 9 5 0 0 82 14 105
2014 Non-supervisor 41 38 5 9 7 0 0 79 16 577

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 35 47 6 9 3 0 1 82 12 125
2020 Non-supervisor 28 41 10 14 7 0 0 70 20 511
2019 Supervisor 39 38 6 14 3 0 0 77 17 104
2019 Non-supervisor 21 41 10 18 10 0 0 62 28 474
2018 Supervisor 33 41 10 12 4 0 1 74 16 114
2018 Non-supervisor 22 45 8 16 9 0 1 67 25 543
2017 Supervisor 50 33 4 11 2 0 1 83 13 106
2017 Non-supervisor 22 40 11 16 10 0 0 63 27 574
2014 Supervisor 38 29 9 17 7 0 0 67 24 105
2014 Non-supervisor 24 40 11 16 9 0 0 64 25 577

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 45 41 5 6 2 0 0 87 8 125
2020 Non-supervisor 37 35 11 12 5 0 0 72 17 508
2019 Supervisor 58 31 8 3 0 0 0 89 3 105
2019 Non-supervisor 37 36 10 12 4 0 0 74 16 475
2017 Supervisor 59 36 2 2 1 0 0 96 2 106
2017 Non-supervisor 42 36 8 8 5 0 1 79 13 573
2014 Supervisor 61 24 7 6 2 0 0 84 9 105
2014 Non-supervisor 46 37 6 8 3 0 0 83 11 576

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 39 42 7 8 5 0 0 80 13 125
2020 Non-supervisor 35 33 10 12 9 1 0 69 22 511
2019 Supervisor 45 33 5 13 4 1 0 78 17 105
2019 Non-supervisor 33 31 12 12 11 0 0 64 24 475
2018 Supervisor 41 42 7 6 5 0 0 82 11 114
2018 Non-supervisor 37 33 7 11 11 1 0 70 22 538
2017 Supervisor 42 31 9 11 5 0 2 75 16 106
2017 Non-supervisor 32 31 12 12 11 0 1 64 24 574
2014 Supervisor 38 33 12 11 7 0 0 70 18 105
2014 Non-supervisor 38 29 11 13 8 0 0 68 21 577

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 46 39 9 4 1 0 0 85 5 125
2020 Non-supervisor 38 41 9 8 4 0 0 80 11 509
2019 Supervisor 51 39 6 4 1 0 0 89 5 105
2019 Non-supervisor 40 37 10 8 4 0 0 77 13 477
2018 Supervisor 48 42 6 4 0 0 0 90 4 113
2018 Non-supervisor 36 40 10 8 5 0 0 77 13 543
2017 Supervisor 52 39 6 2 1 0 0 91 3 106
2017 Non-supervisor 38 43 9 7 3 0 0 81 10 575
2014 Supervisor 50 36 7 4 2 0 0 87 6 105
2014 Non-supervisor 41 40 9 7 3 0 0 81 10 577

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 35 41 8 10 4 0 1 77 15 125
2020 Non-supervisor 27 36 13 14 9 0 0 63 24 513
2019 Supervisor 45 31 7 11 5 1 1 77 16 105
2019 Non-supervisor 25 34 12 15 13 0 0 59 29 477
2018 Supervisor 30 39 17 10 3 0 1 70 13 114
2018 Non-supervisor 23 33 14 14 15 1 0 57 30 540
2017 Supervisor 40 30 14 5 9 0 2 71 14 106
2017 Non-supervisor 22 33 15 14 14 0 0 56 29 575
2014 Supervisor 25 40 17 8 11 0 0 65 19 105
2014 Non-supervisor 22 36 14 14 14 0 0 58 28 577

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 43 40 10 5 2 0 1 83 7 125
2020 Non-supervisor 31 46 8 11 3 0 0 77 15 510
2019 Supervisor 43 37 10 6 3 0 1 81 9 104
2019 Non-supervisor 32 41 11 10 5 0 0 73 16 474
2018 Supervisor 39 43 8 8 3 0 1 82 10 114
2018 Non-supervisor 31 41 11 10 7 0 0 72 17 540
2017 Supervisor 41 37 8 7 4 0 2 80 12 106
2017 Non-supervisor 32 40 12 10 5 1 0 72 15 573

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 65 28 2 5 0 0 0 93 5 124
2020 Non-supervisor 46 39 7 5 2 0 0 86 7 510
2019 Supervisor 58 33 6 3 0 0 0 91 3 105
2019 Non-supervisor 45 38 8 4 4 0 0 83 8 475
2018 Supervisor 66 29 4 0 1 0 0 95 1 113
2018 Non-supervisor 44 36 11 5 3 1 0 81 8 542
2017 Supervisor 62 32 2 3 1 0 0 94 4 106
2017 Non-supervisor 44 36 11 5 3 1 0 80 9 573
2014 Supervisor 56 40 2 0 2 0 0 96 2 105
2014 Non-supervisor 40 38 11 6 3 1 0 79 10 577

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 43 36 9 10 2 0 0 79 12 124
2020 Non-supervisor 31 36 13 9 10 0 0 67 20 511
2019 Supervisor 51 29 9 4 8 0 0 79 12 105
2019 Non-supervisor 32 33 10 13 13 0 0 64 26 476
2018 Supervisor 45 33 11 8 2 1 0 79 10 114
2018 Non-supervisor 28 34 12 13 12 0 0 62 26 542
2017 Supervisor 46 35 6 8 5 0 0 81 13 106
2017 Non-supervisor 26 37 13 11 13 0 0 63 24 574

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 62 32 4 1 0 0 0 95 1 123
2020 Non-supervisor 54 32 9 4 1 0 0 86 5 511
2019 Supervisor 69 27 3 1 0 0 0 96 1 105
2019 Non-supervisor 56 33 8 2 2 0 0 88 4 471
2018 Supervisor 62 32 5 1 0 0 0 94 1 112
2018 Non-supervisor 54 35 8 3 1 0 0 89 3 540
2017 Supervisor 68 30 1 0 1 0 0 98 1 105
2017 Non-supervisor 56 33 7 3 1 0 0 89 4 572
2014 Supervisor 78 19 2 0 1 0 0 97 1 105
2014 Non-supervisor 69 24 5 1 1 0 0 93 2 577

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 53 37 3 5 1 1 1 91 6 124
2020 Non-supervisor 30 37 13 10 10 0 0 67 20 511
2019 Supervisor 61 23 9 4 3 0 0 84 7 105
2019 Non-supervisor 27 36 10 18 10 0 0 63 27 476
2018 Supervisor 47 44 5 3 1 0 0 91 4 114
2018 Non-supervisor 24 38 13 14 11 0 0 62 25 540
2017 Supervisor 55 29 4 9 3 0 0 84 12 106
2017 Non-supervisor 25 40 14 12 10 0 0 65 21 570
2014 Supervisor 37 38 7 10 8 0 0 75 18 105
2014 Non-supervisor 19 41 12 15 13 0 0 60 28 576

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 50 34 7 8 0 1 1 85 8 125
2020 Non-supervisor 31 34 18 9 7 0 0 66 16 512
2019 Supervisor 54 30 11 4 1 0 0 84 5 104
2019 Non-supervisor 28 32 18 12 10 0 0 60 22 477
2018 Supervisor 46 38 9 4 1 0 1 85 5 113
2018 Non-supervisor 27 32 19 13 9 0 0 59 22 539
2017 Supervisor 48 28 11 9 4 0 0 76 13 106
2017 Non-supervisor 28 33 19 10 9 1 0 62 19 572
2014 Supervisor 42 36 10 5 6 0 0 79 11 105
2014 Non-supervisor 27 37 13 14 10 0 0 63 23 574

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 34 44 6 12 3 0 0 78 16 123
2020 Non-supervisor 26 40 12 15 7 0 0 66 22 507
2019 Supervisor 38 43 4 10 5 0 0 81 15 103
2019 Non-supervisor 22 40 12 17 9 0 0 62 26 470
2018 Supervisor 37 40 9 12 3 0 0 76 15 114
2018 Non-supervisor 24 34 15 13 14 0 0 58 27 542
2017 Supervisor 42 37 6 10 5 0 0 79 15 106
2017 Non-supervisor 25 39 13 12 11 0 0 64 23 571
2014 Supervisor 42 31 8 12 7 0 0 73 19 105
2014 Non-supervisor 26 40 13 12 10 0 0 66 22 576

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 46 43 6 3 1 0 0 90 4 125
2020 Non-supervisor 43 38 9 8 2 0 0 81 10 513
2019 Supervisor 55 36 7 2 0 0 0 90 2 104
2019 Non-supervisor 42 37 11 6 3 0 0 79 9 477
2018 Supervisor 50 45 5 1 0 0 0 95 1 114
2018 Non-supervisor 40 37 12 6 5 0 0 77 11 540
2017 Supervisor 55 39 5 2 0 0 0 93 2 106
2017 Non-supervisor 42 41 8 5 3 0 0 83 8 569
2014 Supervisor 51 40 6 1 2 0 0 91 3 105
2014 Non-supervisor 46 36 9 6 3 0 0 82 9 577

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 13 24 24 16 23 0 1 37 39 123
2020 Non-supervisor 21 29 21 15 13 0 0 51 28 512
2019 Supervisor 14 29 22 18 16 0 1 44 34 104
2019 Non-supervisor 20 31 22 11 15 0 0 51 26 471
2018 Supervisor 17 30 22 20 10 0 0 47 31 114
2018 Non-supervisor 25 30 20 10 15 0 0 55 25 543
2017 Supervisor 18 32 18 18 14 0 0 50 32 106
2017 Non-supervisor 22 35 21 12 9 0 1 58 21 575
2014 Supervisor 20 24 21 20 15 0 1 44 35 105
2014 Non-supervisor 25 33 18 12 11 0 0 59 23 577

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 5 17 32 30 16 1 0 46 22 125
2020 Non-supervisor 7 16 34 29 11 1 1 41 24 508
2019 Supervisor 10 15 31 28 15 1 0 44 25 105
2019 Non-supervisor 7 15 31 31 14 1 2 46 22 476
2018 Supervisor 5 20 24 29 19 0 3 49 26 112
2018 Non-supervisor 6 16 29 31 15 1 2 48 23 542
2017 Supervisor 4 15 30 34 14 0 3 49 20 106
2017 Non-supervisor 6 15 26 28 20 2 3 50 22 571
2014 Supervisor 8 22 33 17 18 0 2 36 31 105
2014 Non-supervisor 7 16 31 26 15 1 5 44 24 574

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 2 14 28 30 24 2 1 55 17 125
2020 Non-supervisor 7 10 23 33 23 2 2 58 18 508
2019 Supervisor 7 15 28 28 20 1 0 49 22 104
2019 Non-supervisor 11 17 25 24 20 1 1 45 29 475
2018 Supervisor 4 15 33 23 23 1 1 47 19 112
2018 Non-supervisor 9 19 23 28 17 2 2 47 29 542
2017 Supervisor 4 9 19 27 35 2 4 66 15 106
2017 Non-supervisor 6 12 24 27 23 4 4 54 20 571
2014 Supervisor 12 10 25 26 25 1 1 52 23 104
2014 Non-supervisor 7 13 24 29 21 3 4 53 21 576

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 5 16 27 35 18 0 0 53 20 125
2020 Non-supervisor 7 15 33 27 12 2 3 41 23 509
2019 Supervisor 7 15 29 26 22 0 1 49 22 104
2019 Non-supervisor 10 17 27 27 17 1 1 45 27 476
2018 Supervisor 7 10 27 29 22 0 4 54 18 112
2018 Non-supervisor 10 16 32 23 15 2 3 39 27 541
2017 Supervisor 5 11 25 34 24 0 1 59 17 105
2017 Non-supervisor 8 17 31 23 14 3 4 40 27 573
2014 Supervisor 27 14 24 16 18 0 1 35 41 105
2014 Non-supervisor 13 20 28 21 13 1 5 35 35 574

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 4 12 36 38 11 0 0 49 15 124
2020 Non-supervisor 4 11 37 31 14 1 2 47 15 505
2019 Supervisor 2 9 38 32 18 0 0 50 11 105
2019 Non-supervisor 5 11 35 32 15 0 2 47 17 471
2018 Supervisor 0 4 33 39 19 0 5 61 4 109
2018 Non-supervisor 5 11 31 36 14 1 2 51 17 541
2017 Supervisor 2 9 28 36 23 0 2 60 11 106
2017 Non-supervisor 4 12 28 32 19 1 3 54 17 567
2014 Supervisor 6 14 38 26 15 0 1 42 20 105
2014 Non-supervisor 2 10 28 38 17 0 4 58 13 574

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 24 24 25 17 7 2 0 25 49 125
2020 Non-supervisor 18 22 28 18 11 1 1 29 41 508
2019 Supervisor 28 21 31 12 6 1 1 18 50 105
2019 Non-supervisor 24 25 24 13 12 1 1 25 50 473
2018 Supervisor 26 30 22 15 5 1 2 21 57 111
2018 Non-supervisor 23 23 28 13 10 1 1 23 47 541
2017 Supervisor 17 22 26 20 12 0 3 33 40 106
2017 Non-supervisor 14 21 28 20 11 2 4 33 37 571
2014 Supervisor 27 23 31 11 8 0 1 19 50 105
2014 Non-supervisor 15 23 29 18 11 1 3 30 39 574

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 9 15 27 30 14 3 1 46 25 123
2020 Non-supervisor 10 14 26 27 17 4 2 47 25 510
2019 Supervisor 14 26 31 17 12 0 0 29 40 104
2019 Non-supervisor 22 16 24 18 15 2 4 35 40 474
2018 Supervisor 15 19 30 25 10 0 2 35 34 112
2018 Non-supervisor 16 18 23 22 16 2 2 40 36 541
2017 Supervisor 8 18 22 26 21 2 2 49 28 106
2017 Non-supervisor 10 14 28 24 14 4 6 43 26 571
2014 Supervisor 12 14 20 28 26 0 1 54 26 104
2014 Non-supervisor 9 13 22 30 17 3 6 51 25 572

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 7 20 31 28 13 1 0 42 27 124
2020 Non-supervisor 8 17 36 21 14 2 2 36 26 508
2019 Supervisor 10 17 35 21 16 0 1 37 27 105
2019 Non-supervisor 10 19 33 19 15 2 2 36 30 475
2018 Supervisor 7 18 34 22 15 1 3 39 25 111
2018 Non-supervisor 12 19 31 20 13 2 3 34 33 541
2017 Supervisor 6 14 36 22 19 1 3 42 21 106
2017 Non-supervisor 9 18 36 17 12 4 5 32 29 572
2014 Supervisor 23 22 29 13 13 0 1 25 45 105
2014 Non-supervisor 14 20 31 19 10 1 4 32 35 574

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 8 20 47 16 8 0 0 24 29 125
2020 Non-supervisor 10 25 40 16 7 1 0 24 36 509
2019 Supervisor 14 20 37 17 12 0 0 29 34 104
2019 Non-supervisor 14 26 33 17 9 0 1 26 41 477
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 39 33 11 10 3 2 2 75 13 125
2020 Non-supervisor 19 25 20 13 12 9 2 49 28 511
2019 Supervisor 36 40 11 6 4 4 0 79 10 105
2019 Non-supervisor 20 23 19 16 16 6 1 46 34 474
2018 Supervisor 27 47 12 6 5 3 0 77 11 114
2018 Non-supervisor 15 26 19 18 15 6 2 44 36 540
2017 Supervisor 36 33 4 14 7 1 4 73 23 106
2017 Non-supervisor 18 24 17 17 16 4 4 46 36 574
2014 Supervisor 34 29 13 15 7 0 3 64 22 105
2014 Non-supervisor 21 29 14 15 16 3 2 53 32 575

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 67 22 5 4 2 0 0 88 7 125
2020 Non-supervisor 34 27 11 13 12 2 0 63 26 510
2019 Supervisor 55 29 7 5 3 2 0 85 8 105
2019 Non-supervisor 31 29 9 18 13 1 0 60 31 475
2018 Supervisor 50 33 6 8 2 1 0 84 10 114
2018 Non-supervisor 27 30 8 17 17 1 0 58 34 540
2017 Supervisor 53 29 7 8 3 0 0 82 11 106
2017 Non-supervisor 30 29 11 15 14 1 1 60 29 575
2014 Supervisor 44 33 5 11 6 1 0 78 17 105
2014 Non-supervisor 30 31 10 13 15 1 0 62 28 576

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 59 31 2 5 3 0 0 90 8 125
2020 Non-supervisor 43 34 8 9 6 1 0 77 15 510
2019 Supervisor 57 30 5 6 2 0 0 87 8 105
2019 Non-supervisor 41 32 9 11 7 0 0 72 19 471
2018 Supervisor 56 32 5 6 1 0 0 89 7 114
2018 Non-supervisor 35 37 10 11 7 0 0 72 18 538
2017 Supervisor 51 33 5 7 3 1 0 85 10 105
2017 Non-supervisor 36 37 9 10 8 1 0 74 18 575
2014 Supervisor 39 38 7 14 1 0 0 77 16 105
2014 Non-supervisor 35 39 8 11 6 0 0 74 17 577

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 56 27 12 5 0 0 0 84 5 124
2020 Non-supervisor 38 36 12 7 5 2 0 76 12 508
2019 Supervisor 63 24 8 4 1 0 0 87 5 105
2019 Non-supervisor 35 38 12 8 6 1 0 74 15 473
2018 Supervisor 52 38 7 1 1 0 1 91 2 113
2018 Non-supervisor 33 40 11 9 5 1 0 74 15 540

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 64 22 7 2 1 2 3 90 3 125
2020 Non-supervisor 40 23 13 8 8 6 2 69 17 511
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 65 23 8 2 0 0 2 90 2 124
2020 Non-supervisor 43 24 18 6 4 1 4 70 11 512
2019 Supervisor 63 24 5 4 0 1 3 91 4 105
2019 Non-supervisor 39 24 21 6 5 1 5 66 12 475

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 46 32 9 8 4 0 1 79 12 125
2020 Non-supervisor 38 31 11 10 8 1 0 71 18 507
2019 Supervisor 47 36 9 4 4 0 1 83 8 105
2019 Non-supervisor 36 32 11 13 9 0 0 68 21 477
2018 Supervisor 43 38 8 10 1 0 1 81 11 114
2018 Non-supervisor 34 31 14 12 8 0 0 66 20 543
2017 Supervisor 42 35 6 2 11 1 2 80 14 104
2017 Non-supervisor 32 34 12 12 10 0 1 66 22 573
2014 Supervisor 36 42 10 3 8 0 1 79 11 105
2014 Non-supervisor 37 31 11 11 8 1 0 69 20 577

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 55 25 9 5 3 2 1 82 8 124
2020 Non-supervisor 46 22 16 6 6 2 1 70 13 507

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 54 27 5 9 4 0 1 82 13 125
2020 Non-supervisor 41 28 12 10 8 1 1 70 18 513
2019 Supervisor 54 28 7 9 2 0 1 82 11 105
2019 Non-supervisor 37 30 11 11 10 1 1 68 21 474
2018 Supervisor 54 29 5 10 0 1 1 84 10 113
2018 Non-supervisor 39 28 13 11 8 1 1 68 19 542
2017 Supervisor 51 28 4 6 8 1 2 81 14 105
2017 Non-supervisor 37 31 12 11 8 1 1 69 20 574
2014 Supervisor 53 32 5 2 7 0 1 86 9 105
2014 Non-supervisor 36 30 11 12 9 1 1 68 22 576

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 46 54 125
2020 Non-supervisor 43 57 513

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 76 13 3 1 0 2 5 96 1 125
2020 Non-supervisor 57 18 8 3 2 3 10 86 5 512

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 63 21 5 7 4 0 1 84 10 125
2020 Non-supervisor 50 26 10 7 5 1 1 77 12 512
2019 Supervisor 61 25 5 4 4 0 1 87 8 105
2019 Non-supervisor 45 29 10 8 8 0 0 73 16 477
2018 Supervisor 60 25 10 4 1 0 1 85 4 113
2018 Non-supervisor 46 28 11 8 8 0 0 74 16 541
2017 Supervisor 55 30 2 4 7 0 2 87 11 106
2017 Non-supervisor 48 23 12 8 9 0 0 71 17 574
2014 Supervisor 60 24 4 4 6 0 1 85 10 105
2014 Non-supervisor 47 28 11 7 6 0 0 76 14 577
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 55 29 6 5 3 2 0 86 8 125
2020 Non-supervisor 41 26 12 7 8 5 0 71 16 511
2019 Supervisor 56 24 10 7 2 1 0 81 9 105
2019 Non-supervisor 35 30 12 10 9 4 0 68 20 477
2018 Supervisor 56 24 12 4 1 3 1 83 5 114
2018 Non-supervisor 35 28 16 8 9 5 0 66 17 542
2017 Supervisor 53 26 10 5 5 2 0 80 10 106
2017 Non-supervisor 37 31 13 7 7 5 1 72 15 575
2014 Supervisor 50 28 8 6 4 4 0 81 10 105
2014 Non-supervisor 40 28 14 8 6 4 0 71 14 576

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 53 27 13 3 3 2 0 81 5 125
2020 Non-supervisor 35 29 14 10 10 2 0 65 21 510
2019 Supervisor 47 31 13 6 2 1 1 79 8 105
2019 Non-supervisor 30 30 12 13 14 1 0 61 27 476
2018 Supervisor 47 32 10 8 2 0 1 80 10 111
2018 Non-supervisor 27 32 15 12 13 1 0 59 26 541
2017 Supervisor 49 32 7 3 8 1 0 82 11 106
2017 Non-supervisor 31 29 13 14 11 1 0 61 25 574
2014 Supervisor 43 35 8 7 5 1 0 79 13 105
2014 Non-supervisor 31 30 14 14 11 1 0 61 24 576

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 40 36 8 10 3 3 0 79 13 124
2020 Non-supervisor 26 30 17 14 10 3 0 57 25 510
2019 Supervisor 37 37 14 8 4 1 0 74 12 105
2019 Non-supervisor 22 28 15 17 14 4 0 53 32 476
2018 Supervisor 36 30 16 14 2 2 1 67 16 111
2018 Non-supervisor 19 28 18 15 16 3 0 49 32 541
2017 Supervisor 40 32 8 11 8 2 0 73 19 106
2017 Non-supervisor 20 29 18 15 14 5 0 51 30 574
2014 Supervisor 24 38 16 8 11 2 0 64 20 105
2014 Non-supervisor 22 27 15 19 12 5 0 51 33 574

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 44 35 8 7 2 2 0 81 10 125
2020 Non-supervisor 26 30 13 18 12 1 0 57 30 511
2019 Supervisor 30 44 12 9 4 2 0 75 13 105
2019 Non-supervisor 19 27 15 17 19 2 0 48 37 477
2018 Supervisor 31 38 12 12 6 1 1 70 18 113
2018 Non-supervisor 16 27 16 19 19 2 0 44 39 543
2017 Supervisor 32 35 14 12 7 0 0 67 19 104
2017 Non-supervisor 16 30 13 21 16 3 0 47 39 572
2014 Supervisor 24 34 16 14 11 0 0 58 26 105
2014 Non-supervisor 17 30 17 18 14 4 0 49 33 575

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 48 20 12 3 6 6 6 76 10 125
2020 Non-supervisor 37 14 9 7 10 16 8 66 22 513
2019 Supervisor 59 15 6 3 5 3 9 84 9 105
2019 Non-supervisor 37 13 10 6 13 16 5 64 24 476
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 40 42 11 4 0 2 0 84 4 125
2020 Non-supervisor 27 40 17 8 6 2 0 69 14 513
2019 Supervisor 35 53 6 4 1 2 0 89 5 104
2019 Non-supervisor 26 36 19 10 9 1 0 63 18 474
2018 Supervisor 31 50 10 5 3 1 0 81 8 113
2018 Non-supervisor 21 39 21 11 7 1 0 60 18 543
2017 Supervisor 37 33 18 9 4 0 0 70 13 103
2017 Non-supervisor 23 37 20 10 7 1 1 61 18 573
2014 Supervisor 34 36 16 3 9 2 0 71 12 105
2014 Non-supervisor 25 40 18 9 5 3 0 66 15 576

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 28 40 14 13 3 2 0 69 16 123
2020 Non-supervisor 17 36 18 16 11 2 0 54 27 509
2019 Supervisor 20 47 18 10 5 1 0 67 15 104
2019 Non-supervisor 12 28 22 19 15 4 0 42 36 472

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 60 29 4 4 3 1 0 90 6 125
2020 Non-supervisor 34 34 14 8 7 2 0 70 16 511
2019 Supervisor 51 32 9 7 1 0 0 83 8 105
2019 Non-supervisor 35 33 11 9 9 1 0 70 19 475
2018 Supervisor 55 29 10 3 3 0 1 85 6 112
2018 Non-supervisor 33 35 11 10 7 2 1 70 18 541
2017 Supervisor 67 22 5 4 1 1 1 90 5 103
2017 Non-supervisor 38 34 11 8 6 3 1 75 14 574
2014 Supervisor 69 21 4 4 2 1 0 90 6 105
2014 Non-supervisor 47 33 8 7 3 2 1 82 10 576

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 56 30 11 2 1 1 0 86 3 124
2020 Non-supervisor 36 34 16 6 6 1 0 71 12 508
2019 Supervisor 55 30 10 3 2 0 0 85 5 105
2019 Non-supervisor 31 32 19 9 9 0 0 63 18 470
2018 Supervisor 51 30 14 5 1 0 0 80 6 112
2018 Non-supervisor 27 35 21 8 7 1 0 63 15 543

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 33 24 16 9 4 9 5 67 15 125
2020 Non-supervisor 17 22 16 16 20 9 1 43 39 510
2019 Supervisor 29 31 11 6 10 8 5 69 19 105
2019 Non-supervisor 16 18 15 18 23 10 0 38 45 473
2018 Supervisor 34 27 17 8 6 5 3 66 15 113
2018 Non-supervisor 12 20 15 20 23 9 1 36 47 537
2017 Supervisor 30 22 15 12 7 8 6 60 23 104
2017 Non-supervisor 13 19 14 18 21 14 2 37 46 574
2014 Supervisor 26 27 18 5 10 8 5 62 17 105
2014 Non-supervisor 15 20 14 21 19 10 1 39 45 576

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 33 35 19 9 3 2 0 69 12 124
2020 Non-supervisor 19 33 13 17 15 2 1 53 34 507
2019 Supervisor 31 33 11 15 8 2 0 66 23 105
2019 Non-supervisor 18 26 16 18 20 1 0 45 39 475
2018 Supervisor 29 37 12 17 5 0 0 66 22 114
2018 Non-supervisor 17 24 18 20 20 2 0 42 40 544
2017 Supervisor 39 32 10 11 7 1 0 72 18 106
2017 Non-supervisor 17 29 14 17 20 3 0 48 38 574
2014 Supervisor 27 37 14 10 12 1 0 64 22 105
2014 Non-supervisor 16 31 15 19 15 3 0 49 35 573

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 29 27 13 15 7 4 4 62 24 125
2020 Non-supervisor 17 27 13 15 25 3 2 45 42 510
2019 Supervisor 28 25 13 11 17 1 5 56 29 105
2019 Non-supervisor 16 22 12 18 29 2 2 38 49 477
2018 Supervisor 21 27 16 14 15 0 7 52 31 112
2018 Non-supervisor 12 20 11 20 33 2 2 33 55 544
2017 Supervisor 26 25 6 16 18 2 7 56 38 106
2017 Non-supervisor 15 22 13 15 30 3 1 39 47 575
2014 Supervisor 16 27 15 13 21 0 10 47 37 105
2014 Non-supervisor 14 18 15 19 29 3 3 34 51 572

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 58 21 9 7 5 0 1 79 12 125
2020 Non-supervisor 41 25 15 7 6 2 4 70 14 513
2019 Supervisor 54 20 15 5 2 2 2 77 7 105
2019 Non-supervisor 48 21 14 6 5 2 4 73 12 474

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 62 22 6 4 4 2 1 86 8 125
2020 Non-supervisor 42 22 18 9 5 2 3 67 14 512
2019 Supervisor 51 24 16 5 1 1 2 78 6 105
2019 Non-supervisor 34 26 18 8 11 1 2 62 20 475

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 89 6 3 1 0 2 1 97 1 124
2020 Non-supervisor 70 9 6 3 4 4 4 86 7 512
2019 Supervisor 81 10 0 3 0 4 2 97 3 104
2019 Non-supervisor 71 8 4 4 4 5 4 87 8 474

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 81 8 3 1 1 2 5 95 2 123
2020 Non-supervisor 73 10 6 3 2 1 6 88 5 513
2019 Supervisor 86 4 0 0 1 2 7 99 1 101
2019 Non-supervisor 76 7 3 1 3 2 9 93 4 474

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 44 45 7 4 0 1 0 89 4 125
2020 Non-supervisor 21 39 17 12 7 3 0 62 20 512
2019 Supervisor 45 32 10 8 2 3 0 80 10 105
2019 Non-supervisor 16 40 18 15 8 3 0 58 24 477
2018 Supervisor 40 39 13 4 1 1 1 81 5 113
2018 Non-supervisor 15 32 23 15 11 4 0 49 27 541
2017 Supervisor 40 40 10 4 5 1 0 81 9 106
2017 Non-supervisor 17 32 21 13 12 4 0 51 27 574

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 50 42 6 3 0 0 0 92 3 125
2020 Non-supervisor 30 39 13 10 6 3 0 70 17 512
2019 Supervisor 47 35 9 5 2 2 0 83 7 104
2019 Non-supervisor 28 38 14 9 10 2 0 67 19 474
2018 Supervisor 48 40 7 4 1 0 0 88 5 113
2018 Non-supervisor 31 36 14 8 7 2 0 69 16 540
2017 Supervisor 48 39 7 3 3 0 0 87 7 106
2017 Non-supervisor 30 39 13 10 5 3 0 71 15 575
2014 Supervisor 42 36 13 2 3 3 0 81 6 105
2014 Non-supervisor 38 35 13 6 5 2 0 75 11 573

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 54 37 7 2 0 1 0 91 2 124
2020 Non-supervisor 31 37 15 6 7 4 0 71 13 513
2019 Supervisor 52 29 13 2 0 2 1 84 2 105
2019 Non-supervisor 37 31 15 6 8 4 0 70 14 473
2018 Supervisor 50 25 21 1 1 2 0 76 2 113
2018 Non-supervisor 29 35 16 7 7 6 0 68 15 542
2017 Supervisor 50 34 11 0 0 5 0 88 0 106
2017 Non-supervisor 30 30 18 6 8 8 0 66 14 575
2014 Supervisor 49 28 16 0 2 5 0 82 2 105
2014 Non-supervisor 38 32 17 5 3 5 1 73 9 572

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 50 36 10 0 0 2 2 90 0 124
2020 Non-supervisor 33 33 17 6 6 5 1 70 12 511

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 67 25 6 0 1 0 2 93 1 125
2020 Non-supervisor 39 28 11 8 9 5 1 71 18 513

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 63 26 7 4 1 0 0 88 5 125
2020 Non-supervisor 48 32 8 8 3 1 0 80 12 511
2019 Supervisor 61 28 3 7 1 0 0 89 8 104
2019 Non-supervisor 44 33 8 8 7 0 0 77 15 476
2018 Supervisor 60 28 7 4 2 0 0 88 6 112
2018 Non-supervisor 41 38 8 7 6 0 0 79 13 542
2017 Supervisor 62 27 1 7 2 0 0 90 9 106
2017 Non-supervisor 43 37 8 6 7 0 0 80 12 574
2014 Supervisor 55 33 2 4 7 0 0 87 11 105
2014 Non-supervisor 48 34 7 5 6 0 0 82 11 571

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 49 33 9 7 2 0 0 82 9 124
2020 Non-supervisor 38 29 15 9 8 0 0 68 17 513
2019 Supervisor 50 27 12 7 3 1 0 78 10 105
2019 Non-supervisor 31 29 15 14 11 0 0 60 25 475
2018 Supervisor 48 30 13 6 3 0 0 78 9 111
2018 Non-supervisor 26 36 16 11 11 0 0 63 21 543
2017 Supervisor 50 30 8 7 4 2 0 81 11 106
2017 Non-supervisor 31 33 16 9 9 1 0 65 19 574
2014 Supervisor 46 32 8 10 3 1 0 78 14 105
2014 Non-supervisor 30 36 13 14 7 1 0 66 21 569

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 51 31 11 5 2 0 0 82 7 124
2020 Non-supervisor 36 35 13 9 7 0 0 71 17 509
2019 Supervisor 49 33 11 4 3 0 0 82 7 105
2019 Non-supervisor 29 32 15 13 11 0 0 61 24 476
2018 Supervisor 44 32 14 8 2 0 0 76 10 114
2018 Non-supervisor 27 36 13 13 11 0 0 64 23 537
2017 Supervisor 50 29 6 7 5 2 0 81 12 106
2017 Non-supervisor 32 34 15 10 9 0 0 66 19 574
2014 Supervisor 41 34 12 6 7 1 0 75 13 105
2014 Non-supervisor 31 35 12 14 7 0 0 66 21 570

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 50 21 17 5 3 5 0 75 8 125
2020 Non-supervisor 37 23 15 11 9 3 1 63 21 512
2019 Supervisor 45 25 10 11 5 4 1 74 16 105
2019 Non-supervisor 33 21 18 13 12 3 1 56 26 477
2018 Supervisor 40 28 13 11 4 2 2 71 16 113
2018 Non-supervisor 28 27 16 14 11 3 1 57 26 543
2017 Supervisor 42 29 13 6 7 2 0 73 13 106
2017 Non-supervisor 32 24 17 11 10 5 1 60 23 573
2014 Supervisor 48 20 9 10 7 3 3 73 17 105
2014 Non-supervisor 35 25 14 12 10 4 1 63 23 571
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Supervisor 17 52 31 125
2020 Non-supervisor 16 46 38 512
2019 Supervisor 18 41 41 105
2019 Non-supervisor 19 39 42 475
2018 Supervisor 16 43 41 114
2018 Non-supervisor 19 39 42 542
2017 Supervisor 19 44 37 106
2017 Non-supervisor 19 48 33 574
2014 Supervisor 18 52 30 105
2014 Non-supervisor 18 49 33 570

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Supervisor 40 7 41 6 0 6 23
2020 Non-supervisor 15 20 52 9 0 5 84
2019 Supervisor 23 11 39 16 0 11 20
2019 Non-supervisor 8 17 47 15 1 12 90
2018 Supervisor 15 12 51 12 0 10 19
2018 Non-supervisor 10 9 53 20 2 6 103
2017 Supervisor 8 19 47 16 0 10 21
2017 Non-supervisor 8 9 38 25 6 14 109
2014 Supervisor 31 9 45 11 9999 4 21
2014 Non-supervisor 13 10 37 27 9999 14 106
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 10 90 125
2020 Non-supervisor 16 84 512
2019 Supervisor 12 88 105
2019 Non-supervisor 17 83 476
2018 Supervisor 7 93 113
2018 Non-supervisor 18 82 542

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 58 42 12
2020 Non-supervisor 61 39 79

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 52 48 12
2020 Non-supervisor 54 46 79

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 50 50 12
2019 Non-supervisor 6 94 80

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 0 100 12
2020 Non-supervisor 0 100 79

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 12
2019 Non-supervisor 10 90 80

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 0 100 12
2020 Non-supervisor 7 93 79

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 41 59 12
2019 Non-supervisor 36 64 80

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 44 56 12
2020 Non-supervisor 33 67 79

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 50 50 12
2020 Non-supervisor 44 56 79
2019 Supervisor 42 58 12
2019 Non-supervisor 37 63 80

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 48 52 12
2020 Non-supervisor 58 42 79

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 42 58 12
2019 Non-supervisor 36 64 80

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 12
2019 Non-supervisor 0 100 80

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 12
2019 Non-supervisor 8 92 80

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 52 48 12
2020 Non-supervisor 45 55 79

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 58 42 12
2020 Non-supervisor 18 82 79
2019 Supervisor 42 58 12
2019 Non-supervisor 21 79 80

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 48 52 12
2020 Non-supervisor 54 46 79

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 0 100 12
2020 Non-supervisor 13 87 79

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 28 22 17 9 4 17 5 63 15 125
2020 Non-supervisor 11 13 17 11 11 29 8 39 34 511
2019 Supervisor 27 25 16 8 8 14 3 62 19 105
2019 Non-supervisor 12 11 17 11 16 28 5 34 40 475
2018 Supervisor 23 26 18 8 7 13 4 60 18 112
2018 Non-supervisor 11 15 19 11 14 25 5 38 35 537
2017 Supervisor 34 26 10 6 8 11 4 71 17 106
2017 Non-supervisor 10 15 18 10 11 28 8 38 33 575
2014 Supervisor 16 30 19 7 6 18 3 58 18 105
2014 Non-supervisor 12 13 20 9 10 31 5 39 30 570

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 47 32 8 4 3 6 1 85 7 125
2020 Non-supervisor 26 29 17 10 9 8 1 61 20 509
2019 Supervisor 44 31 13 4 3 5 0 79 7 105
2019 Non-supervisor 24 27 17 12 10 8 1 56 25 477
2018 Supervisor 48 27 12 5 4 4 1 78 9 113
2018 Non-supervisor 23 28 19 13 8 8 1 56 23 540
2017 Supervisor 48 30 11 2 4 6 0 83 6 106
2017 Non-supervisor 22 36 19 7 7 8 1 63 16 575
2014 Supervisor 29 43 15 1 6 6 0 77 7 105
2014 Non-supervisor 21 23 22 10 8 16 1 53 21 569
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 0 100 124
2020 Non-supervisor 11 89 512

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Non-supervisor 39 61 54

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Non-supervisor 81 19 54

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Non-supervisor 0 100 54

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Non-supervisor 13 87 54

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Non-supervisor 28 72 54

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Non-supervisor 15 85 54

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Non-supervisor 20 80 54

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Non-supervisor 28 72 54

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Non-supervisor 44 56 54

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Non-supervisor 0 100 54

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Non-supervisor 10 90 54

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Non-supervisor 35 65 54

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Non-supervisor 0 100 54

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Non-supervisor 16 84 54

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Non-supervisor 0 100 54

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Non-supervisor 11 89 54

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Non-supervisor 23 77 54

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Non-supervisor 0 100 54

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Non-supervisor 65 35 54

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 29 21 14 2 2 29 5 74 5 125
2020 Non-supervisor 14 13 17 7 9 34 7 44 27 511
2019 Supervisor 34 22 15 2 4 17 6 72 8 104
2019 Non-supervisor 13 10 21 6 9 35 7 40 25 476
2018 Supervisor 32 19 19 2 0 22 6 71 3 112
2018 Non-supervisor 13 14 23 6 9 30 6 42 22 541
2017 Supervisor 33 21 13 2 1 21 10 77 4 106
2017 Non-supervisor 11 13 21 4 6 36 9 42 19 573
2014 Supervisor 18 17 19 4 2 35 4 58 11 105
2014 Non-supervisor 12 13 24 3 4 38 6 44 13 570

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 50 30 9 1 2 6 1 87 3 124
2020 Non-supervisor 30 27 18 7 8 10 1 63 17 510
2019 Supervisor 50 30 9 3 1 7 0 86 4 105
2019 Non-supervisor 31 24 17 7 7 12 2 64 16 476
2018 Supervisor 53 26 14 1 0 6 2 84 1 113
2018 Non-supervisor 26 29 20 6 7 11 1 62 15 542
2017 Supervisor 49 30 11 3 1 5 1 84 4 105
2017 Non-supervisor 25 30 19 4 6 13 2 66 11 571
2014 Supervisor 37 33 13 3 2 8 3 79 6 105
2014 Non-supervisor 26 25 19 3 4 20 1 65 10 569

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Non-supervisor 0 14 0 6 68 13 0 16 84 15
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 35 31 11 15 7 0 0 66 23 125
2020 Non-supervisor 23 27 21 16 11 0 1 51 27 511

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 44 29 14 10 3 0 0 73 14 125
2020 Non-supervisor 32 27 21 10 8 1 1 60 19 509
2019 Supervisor 22 28 21 14 14 0 2 50 28 105
2019 Non-supervisor 20 25 25 16 14 0 0 45 30 476
2018 Supervisor 21 22 19 18 19 0 2 43 38 114
2018 Non-supervisor 16 23 22 18 19 0 1 40 38 544
2017 Supervisor 22 24 14 18 19 1 1 47 38 106
2017 Non-supervisor 20 24 21 17 16 0 3 45 34 572

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 7 18 21 25 29 0 0 25 53 125
2020 Non-supervisor 11 15 30 24 19 0 1 26 44 512
2019 Supervisor 6 22 20 23 29 0 0 28 52 105
2019 Non-supervisor 10 17 28 20 24 0 0 27 45 476
2018 Supervisor 8 17 31 23 19 0 1 26 42 114
2018 Non-supervisor 12 18 31 16 23 0 1 29 40 544
2017 Supervisor 5 29 18 30 17 0 1 34 48 106
2017 Non-supervisor 10 20 29 22 18 0 1 30 41 574

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 26 28 23 15 6 0 2 55 22 125
2020 Non-supervisor 21 31 25 14 7 0 1 53 22 510
2019 Supervisor 25 34 25 6 11 0 0 59 16 104
2019 Non-supervisor 22 32 22 13 9 1 1 55 22 473
2018 Supervisor 18 43 22 13 1 0 3 63 15 113
2018 Non-supervisor 20 33 26 11 7 0 2 55 18 541
2017 Supervisor 27 30 25 9 5 2 2 60 14 105
2017 Non-supervisor 22 32 24 11 7 0 3 56 19 570

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 10 21 22 19 28 0 0 32 47 124
2020 Non-supervisor 12 21 23 21 21 1 1 34 42 510
2019 Supervisor 5 20 16 22 38 0 0 25 59 105
2019 Non-supervisor 13 18 18 21 29 1 0 32 50 474
2018 Supervisor 5 18 18 32 26 0 1 23 58 114
2018 Non-supervisor 15 21 21 15 26 0 2 36 42 541
2017 Supervisor 9 28 20 21 21 0 1 38 42 106
2017 Non-supervisor 14 22 25 16 21 1 2 37 38 572

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 19 26 18 19 18 0 1 46 37 124
2020 Non-supervisor 25 25 20 14 13 0 2 52 28 511
2019 Supervisor 19 24 25 14 15 0 3 44 31 105
2019 Non-supervisor 30 21 19 11 16 0 3 53 28 477
2018 Supervisor 20 25 28 13 12 0 2 45 26 114
2018 Non-supervisor 31 19 18 10 16 0 5 54 27 539
2017 Supervisor 25 32 11 15 13 1 2 59 29 105
2017 Non-supervisor 26 22 20 11 12 1 8 53 26 574

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 19 26 19 18 19 0 0 44 37 125
2020 Non-supervisor 19 22 26 16 16 0 1 41 33 510
2019 Supervisor 15 25 27 13 20 0 0 40 33 104
2019 Non-supervisor 21 26 21 13 18 0 0 48 32 477
2018 Supervisor 17 28 21 21 12 0 1 45 34 114
2018 Non-supervisor 21 23 25 14 17 1 1 44 31 542
2017 Supervisor 25 26 23 16 9 0 1 51 26 106
2017 Non-supervisor 20 27 25 15 12 0 0 47 28 570

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 29 23 17 13 13 0 5 55 28 125
2020 Non-supervisor 26 22 20 13 10 0 8 53 25 510

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 41 37 15 5 1 0 1 79 6 125
2020 Non-supervisor 30 32 23 7 5 1 2 64 13 509
2019 Supervisor 31 38 17 8 6 0 0 69 14 104
2019 Non-supervisor 28 33 21 10 8 0 0 61 18 472
2018 Supervisor 36 33 22 6 2 0 1 70 8 113
2018 Non-supervisor 26 29 21 15 7 1 1 56 22 541
2017 Supervisor 37 28 22 7 3 0 4 67 10 106
2017 Non-supervisor 28 29 21 12 8 1 2 59 20 569

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 30 37 18 13 2 0 0 66 16 125
2020 Non-supervisor 31 33 21 9 5 1 1 65 14 511
2019 Supervisor 35 29 18 12 6 0 0 64 18 105
2019 Non-supervisor 34 31 20 8 6 0 1 66 14 472
2018 Supervisor 35 43 11 8 3 0 0 78 11 112
2018 Non-supervisor 32 32 21 9 5 0 2 65 14 539
2017 Supervisor 33 41 13 6 6 1 1 75 12 106
2017 Non-supervisor 36 31 18 8 4 1 2 69 13 570

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 45 34 14 6 1 0 1 80 6 125
2020 Non-supervisor 34 35 18 8 5 0 0 70 13 510
2019 Supervisor 35 36 22 5 2 0 0 71 7 104
2019 Non-supervisor 40 28 17 9 6 0 0 69 14 472
2018 Supervisor 51 24 16 7 2 0 1 75 9 112
2018 Non-supervisor 35 32 19 8 5 0 1 68 13 539
2017 Supervisor 43 33 12 2 6 1 3 79 8 106
2017 Non-supervisor 40 31 14 8 6 0 1 72 14 569

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 53 26 9 9 1 0 2 81 10 124
2020 Non-supervisor 39 27 15 10 8 0 1 66 19 511
2019 Supervisor 51 22 12 5 9 0 0 74 14 104
2019 Non-supervisor 38 26 18 8 11 0 0 64 19 469

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 23 32 29 9 6 0 1 56 15 124
2020 Non-supervisor 24 26 25 15 9 0 1 51 24 512

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 24 25 24 15 12 0 0 49 27 125
2020 Non-supervisor 25 30 21 13 10 1 1 56 23 509
2019 Supervisor 31 21 25 12 10 1 0 52 22 105
2019 Non-supervisor 37 29 19 7 6 1 1 67 14 470
2018 Supervisor 39 21 26 10 5 0 0 59 15 113
2018 Non-supervisor 32 30 22 9 5 1 2 63 14 536
2017 Supervisor 29 37 15 9 7 1 1 68 16 106
2017 Non-supervisor 34 33 20 9 4 0 1 68 12 569

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 41 26 24 6 2 0 0 68 8 125
2020 Non-supervisor 34 29 21 8 6 0 1 64 14 510
2019 Supervisor 58 21 9 4 5 0 3 82 9 104
2019 Non-supervisor 48 25 17 6 3 0 1 74 9 472
2018 Supervisor 61 24 10 2 3 0 0 86 5 112
2018 Non-supervisor 48 23 16 5 5 1 2 73 11 538
2017 Supervisor 65 21 4 7 2 1 1 87 9 106
2017 Non-supervisor 52 24 13 6 4 0 1 77 10 573

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 23 36 15 19 8 0 0 58 27 125
2020 Non-supervisor 21 30 27 12 9 0 0 52 21 511

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 77 10 3 2 2 0 5 92 4 125
2020 Non-supervisor 62 18 10 3 4 1 3 83 7 511
2019 Supervisor 78 8 3 1 1 3 6 95 2 104
2019 Non-supervisor 69 12 7 2 3 0 6 87 5 472
2018 Supervisor 85 7 0 3 1 0 4 96 4 113
2018 Non-supervisor 65 15 9 2 3 1 5 86 5 539

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 82 7 6 2 2 0 1 90 4 123
2020 Non-supervisor 70 14 5 2 5 1 2 87 7 510
2019 Supervisor 80 11 2 4 3 0 0 91 7 105
2019 Non-supervisor 66 12 8 5 6 1 1 80 11 476
2018 Supervisor 78 12 0 8 2 0 1 91 9 113
2018 Non-supervisor 64 14 8 7 4 1 3 80 12 539
2017 Supervisor 77 13 3 4 2 0 1 91 6 106
2017 Non-supervisor 67 13 7 5 5 1 2 83 10 574

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 58 25 13 4 1 0 0 82 5 125
2020 Non-supervisor 59 24 8 3 4 0 1 84 7 509
2019 Supervisor 52 24 17 4 3 0 0 76 7 105
2019 Non-supervisor 49 28 13 4 4 0 1 79 7 476
2018 Supervisor 47 30 14 7 2 0 1 78 8 114
2018 Non-supervisor 39 36 14 5 4 0 1 76 9 541
2017 Supervisor 52 21 20 4 1 0 1 75 5 106
2017 Non-supervisor 44 31 14 6 3 0 1 77 9 571

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 66 13 14 4 2 0 1 79 6 122
2020 Non-supervisor 58 20 9 5 5 0 2 80 10 510
2019 Supervisor 60 22 10 2 5 0 2 83 7 103
2019 Non-supervisor 54 19 12 7 7 1 1 74 14 476
2018 Supervisor 55 25 12 4 3 0 1 81 7 113
2018 Non-supervisor 51 21 14 6 7 0 1 72 14 538
2017 Supervisor 64 14 9 3 7 0 3 81 10 106
2017 Non-supervisor 56 20 9 6 6 1 1 78 13 575

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 40 21 24 11 5 0 0 60 16 124
2020 Non-supervisor 62 8 4 2 1 0 22 91 4 509
2019 Supervisor 39 27 19 9 5 0 0 67 14 105
2019 Non-supervisor 56 10 4 1 1 0 28 92 3 472
2018 Supervisor 33 32 21 12 1 0 1 66 13 112
2018 Non-supervisor 52 12 5 2 1 0 28 89 4 536
2017 Supervisor 40 30 16 10 3 0 1 71 13 106
2017 Non-supervisor 54 10 6 1 1 0 28 90 2 572

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 53 28 11 6 1 0 1 82 7 125
2020 Non-supervisor 54 24 13 5 2 0 3 80 7 511
2019 Supervisor 67 23 7 2 1 0 0 90 3 104
2019 Non-supervisor 59 19 13 3 1 0 4 82 5 476
2018 Supervisor 59 24 14 2 0 0 1 84 2 114
2018 Non-supervisor 53 23 13 5 1 0 5 80 6 535
2017 Supervisor 64 23 8 3 1 1 1 88 4 106
2017 Non-supervisor 57 23 9 4 1 0 5 85 5 569

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 90 6 2 0 1 0 1 97 1 125
2020 Non-supervisor 77 13 3 3 2 1 2 92 5 512
2019 Supervisor 91 6 2 0 0 0 2 98 0 104
2019 Non-supervisor 76 11 5 2 3 0 3 90 5 475
2018 Supervisor 83 10 3 2 2 0 1 94 3 114
2018 Non-supervisor 67 16 5 3 4 0 5 87 8 538
2017 Supervisor 87 10 2 0 0 0 1 98 0 105
2017 Non-supervisor 72 13 6 1 3 1 3 90 4 574

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 46 27 15 11 1 0 1 73 12 125
2020 Non-supervisor 43 29 16 5 3 1 2 74 9 511
2019 Supervisor 67 20 9 3 1 0 0 87 4 104
2019 Non-supervisor 53 26 14 2 2 0 1 81 4 476
2018 Supervisor 58 25 10 3 4 0 1 84 7 114
2018 Non-supervisor 49 29 15 3 2 0 2 79 5 537
2017 Supervisor 58 31 7 1 2 0 1 90 3 106
2017 Non-supervisor 49 30 12 4 2 0 2 81 6 572

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 19 43 27 8 2 1 0 62 11 125
2020 Non-supervisor 20 38 27 9 6 0 0 58 14 513

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 4 22 41 21 11 0 0 26 33 124
2020 Non-supervisor 7 25 35 23 10 0 0 32 33 512
2019 Supervisor 9 22 39 18 12 0 0 31 30 105
2019 Non-supervisor 7 24 40 17 12 0 0 31 29 477
2018 Supervisor 4 19 45 24 7 0 0 24 31 114
2018 Non-supervisor 8 26 37 18 11 0 0 34 29 543
2017 Supervisor 8 21 39 21 11 0 0 29 32 106
2017 Non-supervisor 7 21 41 19 11 1 1 29 30 574

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 15 31 38 12 4 0 0 15 46 123
2020 Non-supervisor 15 26 36 16 5 0 0 22 42 511
2019 Supervisor 17 27 35 16 5 0 0 21 44 105
2019 Non-supervisor 17 25 36 15 7 0 0 22 42 474
2018 Supervisor 7 35 41 11 6 0 0 17 42 109
2018 Non-supervisor 16 23 36 18 6 0 0 25 39 537
2017 Supervisor 11 18 44 18 8 1 0 27 29 104
2017 Non-supervisor 10 25 42 16 7 0 0 23 35 571

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 57 34 7 2 0 0 0 91 2 123
2020 Non-supervisor 34 44 12 5 4 1 0 79 9 510
2019 Supervisor 33 49 10 7 0 2 0 83 7 105
2019 Non-supervisor 25 38 17 12 7 1 0 63 19 474
2018 Supervisor 36 45 12 5 3 0 0 80 7 114
2018 Non-supervisor 23 41 17 11 6 2 0 66 17 541
2017 Supervisor 28 50 9 7 5 1 0 79 12 105
2017 Non-supervisor 15 37 17 15 11 5 0 55 27 574

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 51 36 7 5 2 0 0 87 6 125
2020 Non-supervisor 33 35 15 7 7 3 0 71 14 507

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 41 33 10 8 7 0 1 75 16 125
2020 Non-supervisor 35 27 9 13 14 2 0 63 28 512

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 56 22 14 3 3 2 1 80 5 125
2020 Non-supervisor 43 28 12 5 6 4 1 76 11 511

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 37 37 17 5 3 0 0 75 8 125
2020 Non-supervisor 26 31 17 13 11 2 0 58 25 511
2019 Supervisor 23 44 12 10 8 3 0 70 18 105
2019 Non-supervisor 17 29 16 18 19 1 0 46 38 476
2018 Supervisor 28 39 18 13 2 0 0 67 15 114
2018 Non-supervisor 17 29 20 18 14 2 0 46 33 539
2017 Supervisor 31 40 12 9 8 1 0 71 17 106
2017 Non-supervisor 12 35 18 18 15 2 0 48 34 574

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 47 37 7 5 4 0 0 84 9 125
2020 Non-supervisor 38 43 10 7 3 0 0 81 10 513

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 51 35 3 9 2 1 0 86 11 125
2020 Non-supervisor 40 40 9 7 3 0 0 81 11 513

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 51 35 10 3 1 0 0 86 4 125
2020 Non-supervisor 37 40 14 6 2 1 1 78 8 507

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 64 26 7 2 1 0 1 90 3 125
2020 Non-supervisor 45 34 11 5 1 2 2 82 7 508

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 79 7 4 0 0 7 3 95 0 125
2020 Non-supervisor 52 13 9 2 2 16 7 84 4 511

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 67 25 5 3 0 0 0 92 3 124
2020 Non-supervisor 49 38 7 3 2 2 0 88 5 507

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 58 29 5 5 3 0 1 87 7 125
2020 Non-supervisor 47 28 8 9 7 2 0 76 16 512

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 67 22 5 4 2 0 0 89 6 125
2020 Non-supervisor 49 31 8 6 6 0 0 80 11 511

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 25 46 7 16 4 1 1 72 21 125
2019 Supervisor 17 55 8 17 0 3 0 74 17 105

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 98 2 125

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 19 42 15 17 7 0 0 61 24 123
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 5 95 125
2020 Non-supervisor 7 93 510

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 8 92 125
2020 Non-supervisor 14 86 508
2019 Supervisor 13 87 105
2019 Non-supervisor 18 82 477
2017 Supervisor 11 89 106
2017 Non-supervisor 20 80 573
2014 Supervisor 11 89 105
2014 Non-supervisor 14 86 571

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 85 15 13
2019 Non-supervisor 79 21 85
2017 Supervisor 71 29 11
2017 Non-supervisor 78 22 119
2014 Supervisor 93 7 11
2014 Non-supervisor 75 25 84

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 Supervisor 63 9 19 0 9 0 0 72 9 11
2019 Non-supervisor 36 36 7 17 3 0 1 73 20 67
2017 Non-supervisor 43 29 6 11 10 1 0 73 21 93
2014 Supervisor 73 27 0 0 0 0 0 100 0 10
2014 Non-supervisor 50 29 6 10 3 2 0 80 13 63

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 56 34 4 1 1 0 4 94 2 125
2020 Non-supervisor 42 30 9 6 5 4 5 78 12 512
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 35 55 10 1 61 39 125
2020 Non-supervisor 24 52 23 2 68 32 513

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 34 66 42
2020 Non-supervisor 43 57 124

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 13 20 12 9 31 2 14 39 47 43
2020 Non-supervisor 10 21 14 18 33 1 4 32 53 124

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 4 7 9 17 56 2 4 12 78 43
2020 Non-supervisor 4 13 9 14 57 1 2 17 74 124

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 50 19 10 6 2 2 12 79 10 125
2020 Non-supervisor 46 16 9 5 5 2 17 76 13 511
2019 Supervisor 52 17 10 8 5 0 8 75 14 105
2019 Non-supervisor 40 18 15 6 11 1 9 64 20 473
2018 Supervisor 57 15 10 2 6 0 11 80 8 114
2018 Non-supervisor 44 12 15 8 10 1 9 63 20 541
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