2020 Public Service Employee Survey Results for Public Prosecution Service of Canada by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 41 2 26 4 0 0 69 29 57
2020 Not a person with a disability 27 48 3 17 4 0 0 75 22 575

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 74 20 2 0 0 2 2 98 0 57
2020 Not a person with a disability 80 14 3 1 1 1 1 95 2 571

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 21 16 27 6 0 0 51 33 57
2020 Not a person with a disability 30 41 8 15 6 0 0 71 21 576
2019 Person with a disability 34 38 2 11 15 0 0 72 25 47
2019 Not a person with a disability 41 37 6 11 5 0 0 78 16 529
2017 Person with a disability 27 19 16 26 10 0 2 47 37 53
2017 Not a person with a disability 40 35 6 12 7 0 0 76 19 626
2014 Person with a disability 26 37 3 20 14 0 0 64 33 37
2014 Not a person with a disability 43 37 5 8 7 0 0 80 15 635

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 44 13 22 7 0 0 58 30 56
2020 Not a person with a disability 31 42 9 12 6 0 1 74 17 575
2019 Person with a disability 22 23 9 36 10 0 0 45 46 48
2019 Not a person with a disability 24 42 9 16 8 0 0 66 24 528
2018 Person with a disability 12 36 13 19 18 0 2 49 38 50
2018 Not a person with a disability 25 45 8 15 7 0 0 70 22 593
2017 Person with a disability 16 32 9 25 16 0 2 49 42 53
2017 Not a person with a disability 27 39 10 15 8 0 0 67 23 625
2014 Person with a disability 12 32 20 14 17 0 6 46 33 37
2014 Not a person with a disability 27 38 10 17 8 0 0 65 25 635

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 30 15 11 15 0 0 59 26 57
2020 Not a person with a disability 40 36 9 11 3 0 0 76 14 571
2019 Person with a disability 37 23 11 19 8 2 0 61 28 48
2019 Not a person with a disability 41 37 10 10 3 0 0 77 13 529
2017 Person with a disability 28 36 6 16 12 0 2 66 29 53
2017 Not a person with a disability 46 37 7 6 4 0 0 83 10 624
2014 Person with a disability 36 26 8 21 9 0 0 62 30 37
2014 Not a person with a disability 49 36 5 7 3 0 0 85 10 634

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 29 7 22 7 0 0 63 29 55
2020 Not a person with a disability 36 35 9 11 8 1 0 71 19 576
2019 Person with a disability 32 25 10 11 19 4 0 59 30 48
2019 Not a person with a disability 35 32 11 12 9 0 0 67 22 529
2018 Person with a disability 20 30 11 18 21 0 0 50 39 50
2018 Not a person with a disability 39 35 7 9 9 1 0 74 19 588
2017 Person with a disability 25 22 13 9 29 0 2 48 39 53
2017 Not a person with a disability 34 32 12 12 8 0 1 67 21 625
2014 Person with a disability 28 15 9 24 24 0 0 43 48 37
2014 Not a person with a disability 38 31 11 12 7 0 0 69 19 635

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 37 9 18 5 0 0 68 23 57
2020 Not a person with a disability 41 42 9 5 3 0 0 83 9 573
2019 Person with a disability 39 40 6 9 4 2 0 80 13 48
2019 Not a person with a disability 42 37 10 7 4 0 0 79 11 531
2018 Person with a disability 22 41 15 16 6 0 0 63 22 50
2018 Not a person with a disability 39 41 9 7 4 0 0 80 10 592
2017 Person with a disability 21 49 14 10 6 0 0 70 16 53
2017 Not a person with a disability 41 42 8 6 2 0 0 83 8 626
2014 Person with a disability 29 28 20 15 8 0 0 58 22 37
2014 Not a person with a disability 43 40 8 6 2 0 0 83 9 635

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 31 10 13 22 0 0 54 35 57
2020 Not a person with a disability 29 37 13 13 7 0 0 67 21 576
2019 Person with a disability 20 30 6 17 25 2 0 51 43 48
2019 Not a person with a disability 29 34 12 14 11 0 0 63 25 531
2018 Person with a disability 18 21 12 22 27 0 0 39 49 50
2018 Not a person with a disability 25 36 14 13 12 0 0 61 25 590
2017 Person with a disability 25 22 13 14 24 0 2 47 39 53
2017 Not a person with a disability 24 34 16 13 13 0 0 58 26 626
2014 Person with a disability 23 19 6 18 34 0 0 42 52 37
2014 Not a person with a disability 22 38 15 13 12 0 0 60 25 635

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 38 11 21 7 0 0 60 28 56
2020 Not a person with a disability 34 45 9 9 2 0 0 80 11 574
2019 Person with a disability 25 29 17 17 12 0 0 54 29 48
2019 Not a person with a disability 35 41 10 9 4 0 0 76 13 527
2018 Person with a disability 15 34 11 23 18 0 0 48 41 50
2018 Not a person with a disability 34 42 10 9 5 0 0 76 14 590
2017 Person with a disability 29 31 9 20 11 0 0 60 30 53
2017 Not a person with a disability 33 40 12 9 4 1 0 74 13 624

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 41 5 9 3 0 0 82 13 57
2020 Not a person with a disability 51 37 6 5 1 0 0 88 6 572
2019 Person with a disability 46 27 13 2 12 0 0 73 14 48
2019 Not a person with a disability 47 38 8 4 2 0 0 86 7 529
2018 Person with a disability 31 40 15 4 6 4 0 74 11 49
2018 Not a person with a disability 49 35 9 4 2 1 0 84 7 592
2017 Person with a disability 34 37 10 10 8 0 0 71 19 53
2017 Not a person with a disability 47 35 10 4 3 0 0 83 7 624
2014 Person with a disability 39 30 9 14 7 0 0 69 22 37
2014 Not a person with a disability 43 39 10 5 3 1 0 82 8 635

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 33 15 12 22 0 0 51 35 56
2020 Not a person with a disability 35 37 12 9 7 0 0 72 16 574
2019 Person with a disability 23 31 8 13 25 0 0 54 38 48
2019 Not a person with a disability 36 32 10 12 11 0 0 68 22 530
2018 Person with a disability 16 33 10 12 27 2 0 50 40 50
2018 Not a person with a disability 32 34 12 13 9 0 0 66 22 592
2017 Person with a disability 25 26 19 6 22 0 2 52 29 53
2017 Not a person with a disability 29 38 11 11 11 0 0 67 22 625

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 31 11 6 0 0 0 84 6 56
2020 Not a person with a disability 56 32 8 2 1 0 0 88 3 573
2019 Person with a disability 57 36 2 0 4 0 0 93 4 45
2019 Not a person with a disability 58 32 7 2 1 0 0 89 3 528
2018 Person with a disability 41 38 19 0 2 0 0 79 2 49
2018 Not a person with a disability 56 35 6 3 1 0 0 90 3 589
2017 Person with a disability 40 48 6 4 2 0 0 88 6 53
2017 Not a person with a disability 60 31 6 2 1 0 0 91 3 622
2014 Person with a disability 55 34 6 3 2 0 0 89 5 37
2014 Not a person with a disability 71 22 4 1 1 0 0 94 2 635

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 35 14 18 19 0 0 49 37 57
2020 Not a person with a disability 36 38 10 9 7 0 0 74 16 574
2019 Person with a disability 26 32 7 10 25 0 0 58 35 48
2019 Not a person with a disability 33 34 10 16 7 0 0 67 23 530
2018 Person with a disability 17 32 14 15 23 0 0 49 38 50
2018 Not a person with a disability 29 40 11 12 8 0 0 69 20 590
2017 Person with a disability 30 17 21 12 19 2 0 47 32 52
2017 Not a person with a disability 29 40 12 11 8 0 0 69 19 622
2014 Person with a disability 18 30 8 15 29 0 0 47 44 37
2014 Not a person with a disability 21 41 12 14 11 0 0 63 25 634

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 32 20 17 10 0 0 53 27 57
2020 Not a person with a disability 36 35 15 8 5 0 0 71 13 575
2019 Person with a disability 31 28 13 8 21 0 0 58 29 48
2019 Not a person with a disability 32 32 17 11 7 0 0 65 18 530
2018 Person with a disability 19 29 10 11 29 0 2 49 40 50
2018 Not a person with a disability 31 34 18 11 6 0 0 65 17 588
2017 Person with a disability 25 20 21 14 19 2 0 46 33 53
2017 Not a person with a disability 31 34 17 10 7 0 0 65 17 623
2014 Person with a disability 20 25 15 15 25 0 0 45 40 37
2014 Not a person with a disability 29 37 12 12 8 0 0 67 21 632

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 44 12 22 11 0 0 55 33 57
2020 Not a person with a disability 29 41 11 14 5 0 0 70 19 569
2019 Person with a disability 14 41 11 13 21 0 0 55 34 47
2019 Not a person with a disability 26 40 11 15 7 0 0 66 23 523
2018 Person with a disability 16 22 21 8 33 0 0 38 41 50
2018 Not a person with a disability 27 37 13 14 10 0 0 63 23 592
2017 Person with a disability 19 32 13 6 27 2 2 52 34 53
2017 Not a person with a disability 28 39 12 12 8 0 0 67 20 622
2014 Person with a disability 22 18 17 14 29 0 0 40 43 37
2014 Not a person with a disability 28 40 12 12 8 0 0 68 20 634

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 46 6 19 0 0 0 75 19 57
2020 Not a person with a disability 45 39 9 6 2 0 0 84 7 576
2019 Person with a disability 39 36 15 6 4 0 0 75 10 48
2019 Not a person with a disability 44 37 10 6 2 0 0 81 8 530
2018 Person with a disability 22 44 15 4 12 0 2 68 17 50
2018 Not a person with a disability 43 38 10 5 3 0 0 82 8 590
2017 Person with a disability 28 44 10 6 9 0 2 74 15 52
2017 Not a person with a disability 45 40 8 4 2 0 0 85 7 621
2014 Person with a disability 42 22 19 6 11 0 0 64 17 37
2014 Not a person with a disability 47 38 8 5 2 0 0 85 7 635

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 33 22 16 12 0 0 49 29 57
2020 Not a person with a disability 20 28 22 15 15 0 0 48 30 573
2019 Person with a disability 17 31 21 13 19 0 0 48 31 47
2019 Not a person with a disability 20 30 22 12 15 0 0 50 27 525
2018 Person with a disability 20 32 20 6 21 0 2 52 28 50
2018 Not a person with a disability 24 30 21 11 14 0 0 54 25 593
2017 Person with a disability 24 33 17 18 8 0 0 57 26 53
2017 Not a person with a disability 21 35 21 13 9 0 1 56 23 626
2014 Person with a disability 16 34 22 18 11 0 0 49 29 37
2014 Not a person with a disability 25 32 19 13 11 0 1 57 24 635

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 32 36 17 4 0 0 21 43 57
2020 Not a person with a disability 6 15 33 30 13 1 1 44 22 571
2019 Person with a disability 9 17 45 15 12 0 2 27 27 48
2019 Not a person with a disability 7 15 30 32 14 1 1 47 23 530
2018 Person with a disability 11 24 38 18 8 0 0 26 35 50
2018 Not a person with a disability 5 16 28 32 17 1 2 50 22 590
2017 Person with a disability 5 26 31 12 18 6 2 32 34 53
2017 Not a person with a disability 5 14 26 31 19 1 3 52 21 622
2014 Person with a disability 10 30 29 16 11 0 3 28 42 37
2014 Not a person with a disability 7 16 31 26 15 1 4 43 24 632

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 17 27 29 14 0 2 43 30 57
2020 Not a person with a disability 5 10 24 33 24 2 2 59 16 571
2019 Person with a disability 8 21 25 21 15 7 4 40 33 48
2019 Not a person with a disability 11 17 26 25 20 1 1 46 28 528
2018 Person with a disability 18 20 22 29 6 0 5 36 41 50
2018 Not a person with a disability 7 18 25 27 19 2 2 48 26 590
2017 Person with a disability 8 14 26 20 19 9 4 45 26 52
2017 Not a person with a disability 5 12 23 28 26 3 4 57 18 623
2014 Person with a disability 10 23 11 27 24 2 3 53 35 37
2014 Not a person with a disability 8 12 25 29 21 2 4 53 21 633

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 25 24 33 5 0 3 40 35 57
2020 Not a person with a disability 6 14 33 28 14 2 3 44 21 572
2019 Person with a disability 8 22 27 27 13 2 0 41 31 48
2019 Not a person with a disability 10 16 28 26 18 1 1 46 26 529
2018 Person with a disability 12 19 29 30 6 2 2 38 32 49
2018 Not a person with a disability 9 15 31 23 17 2 3 42 25 590
2017 Person with a disability 10 25 19 17 17 7 6 38 40 53
2017 Not a person with a disability 8 15 31 25 15 2 4 43 24 623
2014 Person with a disability 24 27 23 15 10 0 0 26 52 37
2014 Not a person with a disability 14 19 28 21 13 0 4 36 35 632

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 3 15 41 34 7 0 0 41 18 55
2020 Not a person with a disability 4 11 36 33 14 1 1 48 15 569
2019 Person with a disability 6 12 46 19 15 0 2 35 19 47
2019 Not a person with a disability 5 11 35 33 15 0 1 49 16 526
2018 Person with a disability 13 15 34 25 10 0 4 36 29 50
2018 Not a person with a disability 3 10 31 38 15 1 2 55 13 586
2017 Person with a disability 2 18 37 27 6 6 4 37 22 51
2017 Not a person with a disability 4 11 27 34 20 1 3 56 16 620
2014 Person with a disability 3 25 25 34 10 0 3 46 29 36
2014 Not a person with a disability 3 10 30 37 17 0 4 56 14 633

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 22 26 13 2 0 2 15 58 57
2020 Not a person with a disability 17 23 28 19 11 1 1 30 41 571
2019 Person with a disability 30 33 25 6 2 2 2 9 65 46
2019 Not a person with a disability 25 23 25 13 11 1 1 25 49 529
2018 Person with a disability 40 26 21 7 4 2 0 11 67 50
2018 Not a person with a disability 22 23 29 13 10 1 2 24 47 588
2017 Person with a disability 28 26 20 10 9 4 4 20 57 53
2017 Not a person with a disability 14 20 28 21 12 1 4 35 36 622
2014 Person with a disability 22 47 16 7 7 0 0 14 70 37
2014 Not a person with a disability 16 22 30 17 11 1 2 30 39 632

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 18 24 24 14 2 2 39 36 56
2020 Not a person with a disability 9 14 26 28 17 4 2 48 24 572
2019 Person with a disability 21 21 26 12 6 0 13 22 48 48
2019 Not a person with a disability 20 18 25 19 15 1 2 35 39 527
2018 Person with a disability 23 26 15 18 14 2 2 34 50 50
2018 Not a person with a disability 15 17 25 23 16 1 2 40 34 589
2017 Person with a disability 12 25 29 11 11 6 6 25 42 52
2017 Not a person with a disability 9 14 27 26 16 4 5 45 25 623
2014 Person with a disability 11 13 17 30 20 3 6 55 26 36
2014 Not a person with a disability 10 13 22 29 18 3 5 51 25 630

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 18 35 24 7 2 2 32 31 57
2020 Not a person with a disability 7 17 35 22 14 2 2 38 25 570
2019 Person with a disability 10 29 32 14 11 2 2 26 41 48
2019 Not a person with a disability 10 18 33 20 16 1 2 37 28 529
2018 Person with a disability 18 20 31 15 8 6 2 25 42 50
2018 Not a person with a disability 11 19 31 21 13 2 3 36 31 588
2017 Person with a disability 14 21 31 7 12 9 6 23 41 53
2017 Not a person with a disability 8 17 36 19 13 3 4 34 27 623
2014 Person with a disability 26 24 27 10 7 6 0 18 53 37
2014 Not a person with a disability 15 20 31 19 11 1 4 31 36 632

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 27 44 11 5 0 0 16 40 57
2020 Not a person with a disability 9 24 41 17 8 1 0 25 34 572
2019 Person with a disability 17 31 33 10 7 0 2 17 49 48
2019 Not a person with a disability 14 25 33 17 10 0 1 27 39 530
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 24 14 17 26 7 0 39 46 57
2020 Not a person with a disability 23 27 19 12 9 8 2 56 23 574
2019 Person with a disability 21 18 8 12 30 8 2 44 47 48
2019 Not a person with a disability 23 26 18 14 12 6 1 52 28 528
2018 Person with a disability 11 20 13 20 29 8 0 33 53 50
2018 Not a person with a disability 17 30 18 15 12 5 2 51 30 590
2017 Person with a disability 14 21 6 18 32 5 4 38 55 53
2017 Not a person with a disability 21 26 15 16 13 4 4 51 32 625
2014 Person with a disability 25 18 8 14 36 0 0 42 50 37
2014 Not a person with a disability 23 29 14 15 13 3 3 55 30 633

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 28 3 15 20 3 0 60 36 57
2020 Not a person with a disability 41 26 11 11 9 2 0 69 21 573
2019 Person with a disability 28 25 4 9 32 2 0 54 42 48
2019 Not a person with a disability 35 29 9 16 10 1 0 65 26 529
2018 Person with a disability 18 13 2 25 41 2 0 31 67 50
2018 Not a person with a disability 32 32 8 15 12 1 0 65 27 590
2017 Person with a disability 22 15 15 13 29 4 2 40 44 53
2017 Not a person with a disability 34 30 10 14 11 1 0 65 25 626
2014 Person with a disability 24 19 3 14 40 0 0 43 54 37
2014 Not a person with a disability 33 31 10 12 12 1 0 65 25 634

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 34 3 19 11 0 0 66 30 57
2020 Not a person with a disability 47 33 7 7 4 1 0 81 12 573
2019 Person with a disability 38 28 0 21 13 0 0 66 34 47
2019 Not a person with a disability 44 32 9 10 6 0 0 76 15 526
2018 Person with a disability 20 33 13 10 25 0 0 53 35 50
2018 Not a person with a disability 40 36 9 10 5 0 0 76 15 588
2017 Person with a disability 26 31 8 13 20 2 0 58 34 53
2017 Not a person with a disability 39 37 8 9 6 1 0 76 16 625
2014 Person with a disability 27 28 12 20 13 0 0 55 33 37
2014 Not a person with a disability 36 40 8 11 5 0 0 76 16 635

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 22 16 19 11 2 0 53 31 55
2020 Not a person with a disability 43 35 11 5 4 2 0 80 9 572
2019 Person with a disability 28 34 9 14 15 0 0 62 29 48
2019 Not a person with a disability 41 35 11 7 5 1 0 77 12 527
2018 Person with a disability 21 32 8 17 20 2 0 54 37 50
2018 Not a person with a disability 37 40 11 7 3 1 0 78 11 589

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 19 10 15 13 6 2 59 29 57
2020 Not a person with a disability 45 23 12 6 6 5 2 74 13 574
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 28 13 8 5 3 0 72 14 57
2020 Not a person with a disability 48 24 17 5 3 1 3 74 8 574
2019 Person with a disability 33 21 26 4 8 6 2 59 14 48
2019 Not a person with a disability 44 24 17 6 4 0 5 71 10 529

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 41 14 5 9 0 0 72 14 57
2020 Not a person with a disability 41 31 10 10 7 1 0 73 17 571
2019 Person with a disability 30 40 9 10 8 0 2 72 19 48
2019 Not a person with a disability 38 32 10 12 8 0 0 70 19 531
2018 Person with a disability 20 37 18 12 12 0 0 57 25 50
2018 Not a person with a disability 37 32 13 12 6 0 0 69 18 593
2017 Person with a disability 26 30 12 10 20 0 2 57 30 53
2017 Not a person with a disability 33 35 11 10 9 0 1 69 19 622
2014 Person with a disability 25 26 13 17 19 0 0 51 36 37
2014 Not a person with a disability 38 33 10 10 8 1 0 72 18 635

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 26 20 7 7 2 0 65 15 56
2020 Not a person with a disability 49 22 14 6 5 2 1 73 12 570

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 34 14 14 7 2 0 63 22 57
2020 Not a person with a disability 45 27 10 9 7 1 1 73 17 576
2019 Person with a disability 31 28 9 15 13 0 4 62 29 47
2019 Not a person with a disability 40 30 11 10 8 1 0 71 18 529
2018 Person with a disability 26 25 20 16 12 0 0 51 29 50
2018 Not a person with a disability 43 28 11 11 6 1 1 72 16 591
2017 Person with a disability 30 27 11 14 14 4 0 59 29 53
2017 Not a person with a disability 40 30 11 10 8 1 1 71 18 624
2014 Person with a disability 27 23 8 17 22 3 0 52 40 37
2014 Not a person with a disability 39 30 10 10 8 1 1 71 19 634

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 62 38 57
2020 Not a person with a disability 41 59 576

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 70 11 6 6 3 2 3 85 9 57
2020 Not a person with a disability 60 18 7 2 1 3 9 89 4 575

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 27 13 6 5 2 0 76 11 57
2020 Not a person with a disability 53 25 9 7 4 0 1 79 12 575
2019 Person with a disability 44 21 19 6 10 0 0 64 17 48
2019 Not a person with a disability 48 28 8 7 8 0 0 77 15 531
2018 Person with a disability 28 33 10 11 18 0 0 61 29 50
2018 Not a person with a disability 50 26 11 7 6 0 0 77 12 590
2017 Person with a disability 36 23 8 9 24 0 0 59 33 53
2017 Not a person with a disability 49 24 11 7 8 0 0 74 15 625
2014 Person with a disability 28 20 25 9 18 0 0 48 27 37
2014 Not a person with a disability 50 28 9 7 6 0 0 78 13 635
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 22 17 12 9 3 0 61 22 57
2020 Not a person with a disability 44 27 11 6 7 4 0 75 14 574
2019 Person with a disability 21 32 10 13 12 11 0 60 28 48
2019 Not a person with a disability 40 29 12 9 7 3 0 71 17 531
2018 Person with a disability 27 16 14 10 23 10 0 47 37 50
2018 Not a person with a disability 40 28 15 7 6 4 0 71 13 592
2017 Person with a disability 32 25 15 6 16 6 0 60 24 53
2017 Not a person with a disability 39 31 12 7 6 4 0 74 13 626
2014 Person with a disability 34 26 8 10 19 3 0 63 29 37
2014 Not a person with a disability 41 28 14 8 5 4 0 72 13 635

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 28 18 3 17 2 0 61 21 57
2020 Not a person with a disability 39 29 13 9 8 2 0 69 17 573
2019 Person with a disability 22 24 15 17 18 4 0 48 37 48
2019 Not a person with a disability 34 30 12 12 11 0 0 65 23 530
2018 Person with a disability 24 20 6 15 31 4 0 46 48 50
2018 Not a person with a disability 31 33 15 11 10 1 0 64 21 588
2017 Person with a disability 34 18 18 11 19 0 0 52 30 53
2017 Not a person with a disability 33 31 12 12 10 1 0 65 23 625
2014 Person with a disability 23 23 19 17 19 0 0 45 36 37
2014 Not a person with a disability 32 32 13 12 10 1 0 65 22 635

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 33 11 18 15 2 0 55 34 57
2020 Not a person with a disability 29 31 16 12 8 3 0 62 21 572
2019 Person with a disability 12 29 19 13 20 7 0 44 36 48
2019 Not a person with a disability 25 30 15 15 11 3 0 57 28 530
2018 Person with a disability 17 19 8 15 33 8 0 39 52 50
2018 Not a person with a disability 23 30 18 15 12 3 0 54 28 590
2017 Person with a disability 27 16 23 12 19 4 0 44 32 53
2017 Not a person with a disability 22 30 16 15 12 5 0 55 29 625
2014 Person with a disability 9 27 16 22 20 5 0 39 45 37
2014 Not a person with a disability 23 29 15 18 11 5 0 54 30 633

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 34 14 15 17 2 0 54 32 57
2020 Not a person with a disability 30 31 12 16 9 1 0 62 26 574
2019 Person with a disability 14 26 12 15 23 11 0 45 42 48
2019 Not a person with a disability 21 31 15 16 16 1 0 53 32 531
2018 Person with a disability 10 16 18 18 35 2 0 27 55 50
2018 Not a person with a disability 20 30 15 18 15 2 0 50 34 592
2017 Person with a disability 18 30 13 14 23 2 0 49 37 52
2017 Not a person with a disability 18 30 14 20 15 3 0 50 36 622
2014 Person with a disability 7 32 25 11 22 3 0 40 34 37
2014 Not a person with a disability 19 31 16 18 13 3 0 51 32 634

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 9 5 5 15 11 13 66 27 57
2020 Not a person with a disability 39 15 10 6 9 14 7 69 19 576
2019 Person with a disability 33 8 12 6 14 25 0 56 28 48
2019 Not a person with a disability 42 14 9 5 11 13 6 69 20 530
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 43 20 6 8 2 2 65 14 57
2020 Not a person with a disability 31 40 16 8 4 2 0 72 12 576
2019 Person with a disability 30 28 19 10 10 2 0 59 21 48
2019 Not a person with a disability 27 40 16 9 7 1 0 68 16 527
2018 Person with a disability 19 20 27 19 14 0 0 40 33 50
2018 Not a person with a disability 23 42 19 10 5 1 0 66 15 592
2017 Person with a disability 21 29 18 11 15 4 2 53 28 49
2017 Not a person with a disability 25 37 21 10 6 1 0 63 17 625
2014 Person with a disability 28 34 18 9 11 0 0 63 20 37
2014 Not a person with a disability 26 39 18 8 6 3 0 67 14 635

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 8 32 18 22 17 3 0 41 40 57
2020 Not a person with a disability 20 37 18 15 8 2 0 58 24 571
2019 Person with a disability 12 25 23 10 25 4 0 39 37 48
2019 Not a person with a disability 14 31 21 18 12 3 0 47 32 525

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 37 16 12 11 0 2 60 23 56
2020 Not a person with a disability 41 33 12 7 6 2 0 75 13 576
2019 Person with a disability 36 26 11 13 15 0 0 62 28 47
2019 Not a person with a disability 38 34 11 9 7 1 0 73 16 530
2018 Person with a disability 28 29 21 6 14 2 0 58 21 50
2018 Not a person with a disability 37 35 10 9 6 2 1 74 15 589
2017 Person with a disability 30 29 12 13 14 2 0 60 28 51
2017 Not a person with a disability 43 32 10 7 4 2 1 78 12 624
2014 Person with a disability 34 20 15 14 18 0 0 53 32 37
2014 Not a person with a disability 50 32 7 6 2 2 0 84 8 635

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 30 20 10 11 3 0 58 22 56
2020 Not a person with a disability 41 33 15 5 4 1 0 76 10 572
2019 Person with a disability 34 24 17 4 21 0 0 58 25 47
2019 Not a person with a disability 35 32 17 8 7 0 0 68 15 525
2018 Person with a disability 25 27 19 8 20 0 0 52 29 50
2018 Not a person with a disability 32 35 20 8 5 1 0 67 13 591

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 21 11 13 33 7 2 38 50 56
2020 Not a person with a disability 20 22 16 15 15 10 2 48 34 575
2019 Person with a disability 13 15 11 13 40 8 0 31 57 47
2019 Not a person with a disability 19 20 15 16 19 10 1 44 39 528
2018 Person with a disability 17 16 13 15 36 4 0 34 52 49
2018 Not a person with a disability 16 22 16 18 18 8 2 42 41 587
2017 Person with a disability 15 16 10 16 39 4 0 32 57 51
2017 Not a person with a disability 15 20 15 17 17 13 3 41 41 625
2014 Person with a disability 21 14 9 11 41 6 0 36 54 37
2014 Not a person with a disability 16 21 14 20 16 10 2 42 41 635

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 23 14 25 18 2 0 42 44 55
2020 Not a person with a disability 22 35 14 15 13 2 1 58 28 572
2019 Person with a disability 21 19 15 10 29 6 0 43 41 48
2019 Not a person with a disability 21 28 15 18 17 1 0 49 35 529
2018 Person with a disability 19 13 14 17 33 4 0 33 52 50
2018 Not a person with a disability 19 28 17 20 15 1 0 47 36 594
2017 Person with a disability 12 18 19 17 34 0 0 31 51 53
2017 Not a person with a disability 21 30 13 16 16 3 0 53 34 625
2014 Person with a disability 12 31 12 14 31 0 0 43 45 37
2014 Not a person with a disability 18 32 15 18 14 3 0 51 33 634

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 28 9 21 31 0 0 39 52 56
2020 Not a person with a disability 20 26 13 14 21 3 2 49 37 575
2019 Person with a disability 17 8 9 13 54 0 0 25 66 48
2019 Not a person with a disability 18 23 13 17 24 2 2 43 44 531
2018 Person with a disability 9 6 16 18 47 2 2 16 68 50
2018 Not a person with a disability 14 23 12 19 28 2 3 38 49 592
2017 Person with a disability 15 10 11 19 42 2 2 26 63 53
2017 Not a person with a disability 16 24 13 15 27 3 2 42 45 626
2014 Person with a disability 9 6 9 19 57 0 0 15 76 37
2014 Not a person with a disability 14 20 15 18 27 3 4 36 48 633

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 26 25 12 8 0 2 55 20 57
2020 Not a person with a disability 46 24 13 7 5 2 3 73 13 576
2019 Person with a disability 36 24 16 9 8 6 0 64 18 48
2019 Not a person with a disability 51 20 14 5 4 2 4 75 10 528

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 24 19 16 3 0 2 62 19 57
2020 Not a person with a disability 47 22 15 7 5 2 3 71 12 575
2019 Person with a disability 29 18 23 17 10 0 2 48 28 48
2019 Not a person with a disability 38 26 17 6 10 1 2 66 17 529

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 16 11 9 7 2 2 73 16 57
2020 Not a person with a disability 75 8 5 2 3 4 4 89 5 574
2019 Person with a disability 51 17 8 13 9 2 0 70 22 47
2019 Not a person with a disability 75 8 3 3 3 5 4 90 6 528

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 21 12 16 7 0 2 64 24 57
2020 Not a person with a disability 77 8 5 1 1 1 6 92 2 574
2019 Person with a disability 39 29 8 2 15 4 2 73 18 48
2019 Not a person with a disability 81 4 2 1 1 2 9 96 2 524

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 28 20 18 12 4 0 49 31 57
2020 Not a person with a disability 26 41 15 9 5 3 0 69 15 575
2019 Person with a disability 15 29 17 21 14 4 0 46 37 48
2019 Not a person with a disability 22 40 16 14 7 3 0 63 21 531
2018 Person with a disability 15 21 12 12 35 4 0 38 49 50
2018 Not a person with a disability 19 34 22 14 7 3 1 56 22 591
2017 Person with a disability 22 19 10 13 32 4 0 43 47 53
2017 Not a person with a disability 20 34 21 12 10 4 0 56 22 625

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 33 11 13 11 4 0 63 25 57
2020 Not a person with a disability 34 40 11 8 4 2 0 75 13 575
2019 Person with a disability 34 23 15 6 20 2 0 58 27 48
2019 Not a person with a disability 31 38 14 8 7 2 0 70 16 527
2018 Person with a disability 32 30 8 8 21 0 0 62 29 50
2018 Not a person with a disability 34 38 14 8 5 2 0 73 13 589
2017 Person with a disability 27 27 15 10 20 0 0 54 30 53
2017 Not a person with a disability 33 40 12 8 4 3 0 75 13 626
2014 Person with a disability 36 14 7 19 24 0 0 50 43 37
2014 Not a person with a disability 39 36 14 5 4 3 0 77 9 635

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 38 15 9 13 0 0 63 22 57
2020 Not a person with a disability 36 37 14 4 5 3 0 76 10 574
2019 Person with a disability 36 17 24 0 19 4 0 55 20 47
2019 Not a person with a disability 40 31 14 6 5 3 0 74 11 528
2018 Person with a disability 43 16 13 9 16 4 0 61 26 50
2018 Not a person with a disability 32 35 17 6 5 5 0 70 12 591
2017 Person with a disability 40 14 14 7 20 2 2 57 29 53
2017 Not a person with a disability 32 32 18 5 5 8 0 69 11 626
2014 Person with a disability 34 20 13 14 17 2 0 55 32 37
2014 Not a person with a disability 40 32 17 4 2 5 0 75 7 634

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 38 13 11 6 0 0 70 17 56
2020 Not a person with a disability 37 33 16 4 4 5 1 74 9 574

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 21 13 16 10 0 2 60 27 57
2020 Not a person with a disability 45 28 10 5 7 4 1 77 13 576

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 32 9 17 4 0 0 70 21 57
2020 Not a person with a disability 52 31 7 7 3 0 0 83 9 574
2019 Person with a disability 42 20 6 14 17 0 0 63 31 48
2019 Not a person with a disability 47 33 7 8 5 0 0 80 13 529
2018 Person with a disability 32 29 11 8 21 0 0 61 29 50
2018 Not a person with a disability 45 36 8 6 4 0 0 82 10 590
2017 Person with a disability 38 24 8 8 22 0 0 62 30 53
2017 Not a person with a disability 46 36 7 6 5 0 0 82 10 625
2014 Person with a disability 34 28 8 12 18 0 0 62 30 37
2014 Not a person with a disability 50 35 6 5 5 0 0 84 10 633

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 23 18 17 12 0 0 53 29 57
2020 Not a person with a disability 41 31 13 7 7 0 0 73 14 575
2019 Person with a disability 29 25 10 8 25 2 0 55 34 48
2019 Not a person with a disability 35 29 15 12 8 0 0 64 21 529
2018 Person with a disability 22 35 8 8 24 2 0 58 33 50
2018 Not a person with a disability 31 35 16 10 8 0 0 66 18 590
2017 Person with a disability 27 27 14 9 22 0 0 54 32 53
2017 Not a person with a disability 34 33 15 9 8 1 0 68 17 625
2014 Person with a disability 28 15 8 25 24 0 0 43 49 37
2014 Not a person with a disability 32 36 13 13 5 1 0 69 18 632

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 19 16 18 15 0 0 51 33 56
2020 Not a person with a disability 39 36 12 7 5 0 0 75 13 572
2019 Person with a disability 28 21 15 17 19 0 0 48 36 47
2019 Not a person with a disability 33 33 14 11 9 0 0 66 20 531
2018 Person with a disability 20 35 9 12 22 2 0 56 35 50
2018 Not a person with a disability 32 36 13 11 8 0 0 67 19 587
2017 Person with a disability 31 25 10 10 24 0 0 56 34 53
2017 Not a person with a disability 34 34 14 10 8 1 0 69 17 625
2014 Person with a disability 23 16 14 20 27 0 0 39 48 37
2014 Not a person with a disability 33 36 12 12 6 0 0 69 19 633

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 20 17 23 11 2 0 48 34 57
2020 Not a person with a disability 41 23 15 9 7 4 1 67 17 575
2019 Person with a disability 28 20 17 15 17 2 2 50 33 48
2019 Not a person with a disability 36 21 17 13 10 3 1 59 23 531
2018 Person with a disability 25 21 19 11 20 2 2 48 32 50
2018 Not a person with a disability 30 28 16 14 9 3 1 60 24 592
2017 Person with a disability 24 27 17 6 24 2 0 52 31 53
2017 Not a person with a disability 33 25 16 11 9 5 1 62 21 624
2014 Person with a disability 20 26 14 12 26 0 3 46 39 37
2014 Not a person with a disability 38 24 13 12 9 4 1 65 21 634
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Person with a disability 19 40 42 57
2020 Not a person with a disability 16 49 36 575
2019 Person with a disability 22 31 47 47
2019 Not a person with a disability 19 40 41 530
2018 Person with a disability 26 31 44 50
2018 Not a person with a disability 18 40 42 592
2017 Person with a disability 29 30 41 53
2017 Not a person with a disability 18 48 34 625
2014 Person with a disability 29 38 33 37
2014 Not a person with a disability 17 50 33 633

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Person with a disability 14 14 61 10 0 0 12
2020 Not a person with a disability 21 18 50 6 0 4 92
2019 Person with a disability 34 9 48 0 0 9 11
2019 Not a person with a disability 8 16 47 17 1 11 99
2018 Person with a disability 24 0 51 17 0 8 13
2018 Not a person with a disability 11 11 50 19 2 7 105
2017 Person with a disability 0 7 30 29 6 28 15
2017 Not a person with a disability 10 11 40 23 5 10 115
2014 Person with a disability 9 0 62 18 9999 11 11
2014 Not a person with a disability 16 10 37 26 9999 12 114
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 23 77 57
2020 Not a person with a disability 14 86 575
2019 Person with a disability 29 71 48
2019 Not a person with a disability 15 85 530
2018 Person with a disability 43 57 50
2018 Not a person with a disability 14 86 592

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 47 53 13
2020 Not a person with a disability 64 36 77
2018 Person with a disability 57 43 21
2018 Not a person with a disability 65 35 82

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 54 46 13
2020 Not a person with a disability 53 47 77
2018 Person with a disability 72 28 21
2018 Not a person with a disability 47 53 82

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 13
2020 Not a person with a disability 0 100 77

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 13
2020 Not a person with a disability 7 93 77

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 48 52 13
2020 Not a person with a disability 36 64 77
2019 Person with a disability 43 57 14
2019 Not a person with a disability 36 64 78
2018 Person with a disability 34 66 21
2018 Not a person with a disability 48 52 82

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 45 55 13
2020 Not a person with a disability 30 70 77
2019 Person with a disability 58 42 14
2019 Not a person with a disability 25 75 78
2018 Person with a disability 28 72 21
2018 Not a person with a disability 38 62 82

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 55 45 13
2020 Not a person with a disability 39 61 77
2018 Person with a disability 57 43 21
2018 Not a person with a disability 38 62 82

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 40 60 13
2020 Not a person with a disability 44 56 77
2019 Person with a disability 36 64 14
2019 Not a person with a disability 38 62 78
2018 Person with a disability 43 57 21
2018 Not a person with a disability 47 53 82

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 39 61 13
2020 Not a person with a disability 20 80 77
2019 Person with a disability 35 65 14
2019 Not a person with a disability 35 65 78
2018 Person with a disability 34 66 21
2018 Not a person with a disability 28 72 82

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 47 53 13
2020 Not a person with a disability 58 42 77
2019 Person with a disability 58 42 14
2019 Not a person with a disability 54 46 78
2018 Person with a disability 48 52 21
2018 Not a person with a disability 61 39 82

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 36 64 14
2019 Not a person with a disability 37 63 78
2018 Person with a disability 39 61 21
2018 Not a person with a disability 40 60 82

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 14
2019 Not a person with a disability 0 100 78

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 21
2018 Not a person with a disability 12 88 82

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 35 65 13
2020 Not a person with a disability 47 53 77
2019 Person with a disability 57 43 14
2019 Not a person with a disability 43 57 78
2018 Person with a disability 43 57 21
2018 Not a person with a disability 43 57 82

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 33 67 21
2018 Not a person with a disability 33 67 82

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 24 76 21
2018 Not a person with a disability 14 86 82

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 37 63 13
2020 Not a person with a disability 58 42 77
2019 Person with a disability 45 55 14
2019 Not a person with a disability 42 58 78
2018 Person with a disability 33 67 21
2018 Not a person with a disability 53 47 82

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 13
2020 Not a person with a disability 8 92 77
2019 Person with a disability 0 100 14
2019 Not a person with a disability 10 90 78
2018 Person with a disability 0 100 21
2018 Not a person with a disability 7 93 82

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 29 71 21
2018 Not a person with a disability 12 88 82

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 13
2020 Not a person with a disability 11 89 77
2019 Person with a disability 0 100 14
2019 Not a person with a disability 7 93 78

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 57 43 13
2020 Not a person with a disability 31 69 77
2019 Person with a disability 34 66 14
2019 Not a person with a disability 41 59 78
2018 Person with a disability 57 43 21
2018 Not a person with a disability 32 68 82

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 17
2018 Not a person with a disability 12 88 81

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 17
2018 Not a person with a disability 6 94 81

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 42 58 17
2018 Not a person with a disability 42 58 81

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 59 41 17
2018 Not a person with a disability 45 55 81

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 17
2018 Not a person with a disability 0 100 81

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 17
2018 Not a person with a disability 15 85 81

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 14 11 19 19 21 2 36 50 56
2020 Not a person with a disability 14 15 17 10 8 28 8 46 28 575
2019 Person with a disability 8 12 13 12 27 23 4 28 55 48
2019 Not a person with a disability 15 13 17 10 13 26 5 41 34 529
2018 Person with a disability 8 17 21 8 29 16 2 30 45 50
2018 Not a person with a disability 14 18 19 11 11 23 5 43 31 586
2017 Person with a disability 15 13 23 5 32 9 2 32 42 53
2017 Not a person with a disability 13 16 17 10 9 26 8 45 29 626
2014 Person with a disability 15 11 11 14 32 17 0 31 56 37
2014 Not a person with a disability 12 16 20 9 8 30 5 43 26 634

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 32 16 8 15 7 0 59 24 57
2020 Not a person with a disability 31 30 15 9 7 8 1 67 17 572
2019 Person with a disability 14 29 10 15 21 9 2 49 40 48
2019 Not a person with a disability 29 28 17 11 8 7 1 61 20 531
2018 Person with a disability 26 16 23 6 25 4 0 44 32 50
2018 Not a person with a disability 28 29 17 12 6 8 1 62 20 590
2017 Person with a disability 27 20 15 10 22 4 2 50 34 53
2017 Not a person with a disability 26 35 18 6 6 8 1 67 13 626
2014 Person with a disability 27 18 6 8 30 12 0 50 43 37
2014 Not a person with a disability 22 25 22 8 6 15 1 57 18 633
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 21 79 57
2020 Not a person with a disability 8 92 574
2019 Person with a disability 27 73 48
2019 Not a person with a disability 7 93 529
2018 Person with a disability 31 69 50
2018 Not a person with a disability 7 93 590

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 39 61 13
2019 Not a person with a disability 42 58 39
2018 Person with a disability 59 41 15
2018 Not a person with a disability 44 56 43

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 12
2020 Not a person with a disability 0 100 42
2018 Person with a disability 0 100 15
2018 Not a person with a disability 0 100 43

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 12
2020 Not a person with a disability 19 81 42
2018 Person with a disability 0 100 15
2018 Not a person with a disability 17 83 43

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 13
2019 Not a person with a disability 16 84 39

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 43 57 12
2020 Not a person with a disability 45 55 42
2019 Person with a disability 46 54 13
2019 Not a person with a disability 46 54 39

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 13
2019 Not a person with a disability 0 100 39

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 12
2020 Not a person with a disability 0 100 42

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 12
2020 Not a person with a disability 15 85 42
2018 Person with a disability 0 100 15
2018 Not a person with a disability 14 86 43

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 12
2020 Not a person with a disability 0 100 42
2019 Person with a disability 0 100 13
2019 Not a person with a disability 0 100 39

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 12
2020 Not a person with a disability 0 100 42
2019 Person with a disability 0 100 13
2019 Not a person with a disability 0 100 39
2018 Person with a disability 0 100 15
2018 Not a person with a disability 0 100 43

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 13
2019 Not a person with a disability 0 100 39

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 12
2020 Not a person with a disability 29 71 42

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 12
2020 Not a person with a disability 0 100 42
2018 Person with a disability 0 100 15
2018 Not a person with a disability 0 100 43

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 53 47 13
2019 Not a person with a disability 75 25 39
2018 Person with a disability 52 48 15
2018 Not a person with a disability 63 37 43

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 13
2018 Not a person with a disability 12 88 42

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 46 54 13
2018 Not a person with a disability 39 61 42

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 54 46 13
2018 Not a person with a disability 48 52 42

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 13
2018 Not a person with a disability 0 100 42

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 10 12 15 22 24 4 32 51 57
2020 Not a person with a disability 17 14 16 5 6 34 7 53 19 574
2019 Person with a disability 12 10 17 6 23 25 7 33 42 48
2019 Not a person with a disability 17 12 20 5 7 32 7 48 19 529
2018 Person with a disability 18 13 16 4 29 18 2 38 41 50
2018 Not a person with a disability 16 16 23 5 6 29 6 48 17 589
2017 Person with a disability 23 8 23 4 27 11 4 36 36 52
2017 Not a person with a disability 13 15 20 4 4 35 10 50 14 625
2014 Person with a disability 17 6 14 7 29 25 3 32 49 37
2014 Not a person with a disability 12 14 24 3 2 38 6 47 10 634

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 24 21 8 17 7 0 51 26 57
2020 Not a person with a disability 35 28 16 5 6 9 1 70 13 572
2019 Person with a disability 29 21 8 10 19 11 2 57 33 48
2019 Not a person with a disability 35 26 17 6 5 11 1 69 12 530
2018 Person with a disability 31 17 18 0 25 8 0 52 28 49
2018 Not a person with a disability 30 29 19 6 4 11 1 67 12 592
2017 Person with a disability 32 13 22 4 23 6 0 48 28 52
2017 Not a person with a disability 28 32 18 4 4 13 2 70 9 622
2014 Person with a disability 25 11 14 6 28 17 0 43 41 37
2014 Not a person with a disability 28 27 19 3 3 19 2 69 8 633
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 29 15 11 22 0 0 52 33 56
2020 Not a person with a disability 25 28 20 16 9 0 1 54 26 575

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 34 23 13 6 2 0 57 19 56
2020 Not a person with a disability 35 27 19 10 7 1 1 63 17 573
2019 Person with a disability 17 16 23 27 15 0 2 34 43 48
2019 Not a person with a disability 20 27 24 15 14 0 1 47 29 530
2018 Person with a disability 16 19 31 17 16 1 0 36 33 50
2018 Not a person with a disability 17 23 21 18 19 0 2 41 38 594
2017 Person with a disability 18 13 24 24 20 0 0 31 44 50
2017 Not a person with a disability 21 24 20 16 16 0 2 46 33 626

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 5 34 31 19 0 0 15 51 57
2020 Not a person with a disability 10 17 27 24 21 0 1 27 45 575
2019 Person with a disability 8 14 21 29 27 0 0 23 56 48
2019 Not a person with a disability 9 18 27 20 25 0 0 28 45 530
2018 Person with a disability 9 15 27 24 25 0 0 24 49 50
2018 Not a person with a disability 11 18 31 17 22 0 1 29 39 594
2017 Person with a disability 7 29 21 16 26 0 0 36 42 52
2017 Not a person with a disability 10 21 28 24 17 0 1 30 42 626

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 25 31 14 10 0 0 45 24 57
2020 Not a person with a disability 23 31 24 14 6 0 1 55 21 573
2019 Person with a disability 23 26 20 15 14 0 2 50 29 47
2019 Not a person with a disability 23 33 23 11 9 1 0 57 20 527
2018 Person with a disability 15 35 23 10 13 2 2 53 24 49
2018 Not a person with a disability 20 35 26 11 5 0 2 57 17 591
2017 Person with a disability 22 34 13 11 16 0 4 58 28 52
2017 Not a person with a disability 23 31 25 11 6 1 3 57 18 622

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 14 16 27 34 2 0 21 63 57
2020 Not a person with a disability 13 22 23 20 20 1 1 35 41 572
2019 Person with a disability 8 17 14 25 30 2 2 27 58 48
2019 Not a person with a disability 11 19 18 21 30 1 0 31 52 528
2018 Person with a disability 6 16 18 16 42 0 2 22 59 49
2018 Not a person with a disability 14 21 21 18 24 0 1 35 43 592
2017 Person with a disability 17 26 16 17 25 0 0 42 42 52
2017 Not a person with a disability 13 23 25 17 20 1 2 37 38 624

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 21 29 10 17 0 0 44 27 57
2020 Not a person with a disability 24 26 19 15 13 0 2 52 29 573
2019 Person with a disability 26 31 15 4 20 0 4 60 25 48
2019 Not a person with a disability 28 21 21 12 15 0 3 51 28 531
2018 Person with a disability 27 17 21 6 25 2 2 46 32 49
2018 Not a person with a disability 30 21 19 10 14 0 5 54 26 590
2017 Person with a disability 24 29 16 10 17 0 4 55 28 52
2017 Not a person with a disability 26 23 19 12 12 1 8 53 26 625

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 20 34 12 20 0 0 33 32 57
2020 Not a person with a disability 19 23 24 17 16 0 1 43 33 573
2019 Person with a disability 9 31 28 10 19 2 2 42 29 48
2019 Not a person with a disability 21 26 21 13 18 0 0 47 32 530
2018 Person with a disability 17 11 31 14 25 2 0 28 40 50
2018 Not a person with a disability 21 25 24 14 15 0 1 46 29 592
2017 Person with a disability 18 22 22 19 19 0 0 40 38 52
2017 Not a person with a disability 21 27 25 15 11 0 0 49 27 622

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 31 22 17 11 0 7 47 30 57
2020 Not a person with a disability 28 21 20 13 11 0 8 53 25 573

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 25 33 12 11 0 2 43 24 57
2020 Not a person with a disability 34 34 20 6 4 1 1 69 10 572
2019 Person with a disability 19 25 28 17 8 0 2 45 26 47
2019 Not a person with a disability 29 35 19 9 8 0 0 64 17 526
2018 Person with a disability 12 21 29 22 13 3 0 34 36 50
2018 Not a person with a disability 29 31 20 13 6 0 1 61 19 590
2017 Person with a disability 29 16 21 17 17 0 0 45 34 53
2017 Not a person with a disability 29 31 21 10 6 0 2 61 17 620

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 37 31 15 5 0 0 50 20 57
2020 Not a person with a disability 33 33 19 9 4 1 1 67 13 574
2019 Person with a disability 26 22 30 14 4 0 4 49 19 47
2019 Not a person with a disability 34 32 18 9 6 0 1 67 15 527
2018 Person with a disability 12 33 27 16 9 2 0 46 26 50
2018 Not a person with a disability 34 34 19 7 4 0 1 69 12 587
2017 Person with a disability 27 24 26 15 6 2 0 52 21 52
2017 Not a person with a disability 36 33 16 7 5 1 2 71 12 622

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 30 27 13 7 0 0 53 19 56
2020 Not a person with a disability 38 35 16 7 3 0 0 74 11 574
2019 Person with a disability 19 36 25 11 4 2 2 58 16 47
2019 Not a person with a disability 41 29 18 8 5 0 0 70 13 526
2018 Person with a disability 13 25 35 17 10 0 0 38 27 50
2018 Not a person with a disability 40 31 16 7 4 0 1 72 11 587
2017 Person with a disability 30 27 22 9 12 0 0 57 21 53
2017 Not a person with a disability 41 32 13 7 5 0 2 74 13 620

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 28 28 14 7 0 0 51 21 57
2020 Not a person with a disability 43 26 13 9 7 0 1 71 16 573
2019 Person with a disability 33 15 21 17 11 2 0 49 29 46
2019 Not a person with a disability 41 26 17 6 11 0 0 66 17 524

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 20 28 12 18 0 0 42 30 57
2020 Not a person with a disability 24 28 25 14 7 0 1 53 21 574

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 33 20 16 14 2 0 49 31 57
2020 Not a person with a disability 26 30 21 13 9 0 1 56 22 572
2019 Person with a disability 32 24 26 10 8 0 0 56 18 47
2019 Not a person with a disability 37 28 19 8 7 1 1 65 15 525
2018 Person with a disability 18 23 30 13 12 0 4 42 26 49
2018 Not a person with a disability 34 29 22 8 4 1 2 65 13 586
2017 Person with a disability 35 28 22 12 4 0 0 63 16 52
2017 Not a person with a disability 33 34 19 9 4 0 1 68 13 621

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 12 39 12 13 0 0 37 25 57
2020 Not a person with a disability 37 30 21 7 4 0 1 67 12 573
2019 Person with a disability 41 18 26 2 13 0 0 59 15 46
2019 Not a person with a disability 51 25 14 6 3 0 2 77 9 527
2018 Person with a disability 26 35 18 8 14 0 0 60 22 50
2018 Not a person with a disability 52 23 14 4 4 0 2 76 9 586
2017 Person with a disability 39 20 20 9 12 0 0 58 22 52
2017 Not a person with a disability 55 24 11 6 3 0 1 80 9 625

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 20 34 18 14 0 0 33 33 57
2020 Not a person with a disability 23 32 25 12 8 0 0 55 20 574

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 21 20 8 15 0 2 57 23 56
2020 Not a person with a disability 68 16 8 3 2 1 3 87 5 575
2019 Person with a disability 38 22 25 6 8 0 0 60 15 47
2019 Not a person with a disability 74 10 5 2 2 1 7 91 4 526
2018 Person with a disability 34 20 24 4 16 0 2 55 21 50
2018 Not a person with a disability 71 14 6 2 1 1 5 90 4 588

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 25 9 7 4 0 2 79 12 57
2020 Not a person with a disability 75 12 5 2 4 1 2 89 6 572
2019 Person with a disability 56 6 13 8 15 0 2 64 23 48
2019 Not a person with a disability 70 13 7 5 4 1 1 84 9 530
2018 Person with a disability 37 20 10 17 17 0 0 57 33 50
2018 Not a person with a disability 68 13 6 6 3 0 3 84 9 588
2017 Person with a disability 52 8 10 9 20 0 2 60 30 53
2017 Not a person with a disability 71 14 6 4 3 1 2 87 7 625

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 59 25 9 5 2 0 0 85 6 57
2020 Not a person with a disability 59 23 9 3 3 0 1 84 7 572
2019 Person with a disability 36 36 23 0 2 0 2 74 2 48
2019 Not a person with a disability 51 27 13 4 4 0 1 79 8 530
2018 Person with a disability 23 42 17 8 10 0 0 65 18 50
2018 Not a person with a disability 43 35 14 6 3 0 1 78 8 591
2017 Person with a disability 30 36 17 7 9 0 0 66 17 53
2017 Not a person with a disability 47 29 14 5 3 0 1 77 8 622

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 24 14 11 2 0 0 73 13 56
2020 Not a person with a disability 61 19 10 5 4 0 1 81 9 571
2019 Person with a disability 47 27 11 4 9 2 0 76 13 47
2019 Not a person with a disability 55 19 12 6 6 1 1 75 13 529
2018 Person with a disability 26 27 18 9 20 0 0 53 28 48
2018 Not a person with a disability 54 21 13 6 5 0 1 75 11 589
2017 Person with a disability 47 17 8 9 16 0 2 66 26 53
2017 Not a person with a disability 58 20 9 5 6 1 1 80 11 626

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 58 4 11 3 2 0 22 80 6 57
2020 Not a person with a disability 59 10 7 4 2 0 18 84 7 571
2019 Person with a disability 57 13 2 4 0 0 24 93 5 47
2019 Not a person with a disability 53 13 7 2 2 0 23 86 5 527
2018 Person with a disability 53 15 6 2 0 0 24 90 3 49
2018 Not a person with a disability 49 15 7 4 1 0 24 84 6 585
2017 Person with a disability 48 19 9 0 2 0 22 86 3 52
2017 Not a person with a disability 53 13 7 2 1 0 24 86 4 624

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 24 17 8 0 0 0 75 8 56
2020 Not a person with a disability 54 24 12 5 2 0 3 81 7 575
2019 Person with a disability 48 27 16 2 0 0 7 80 2 48
2019 Not a person with a disability 61 19 12 3 1 0 3 84 4 529
2018 Person with a disability 50 16 10 15 0 0 10 72 16 50
2018 Not a person with a disability 54 24 13 4 1 0 4 82 4 585
2017 Person with a disability 59 27 4 6 2 0 2 87 8 52
2017 Not a person with a disability 58 23 9 3 1 1 5 86 4 622

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 73 14 5 3 5 0 0 88 8 57
2020 Not a person with a disability 80 12 3 2 1 1 2 94 3 575
2019 Person with a disability 54 23 7 2 9 0 4 81 11 48
2019 Not a person with a disability 81 9 4 2 2 0 3 92 4 528
2018 Person with a disability 68 16 4 2 6 0 4 87 9 50
2018 Not a person with a disability 69 16 5 3 3 0 4 89 6 588
2017 Person with a disability 65 12 6 4 6 4 4 83 11 53
2017 Not a person with a disability 75 13 5 1 2 1 3 92 3 624

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 30 17 19 5 0 2 57 25 57
2020 Not a person with a disability 45 28 16 5 3 1 2 76 7 574
2019 Person with a disability 49 29 10 5 2 0 4 82 7 47
2019 Not a person with a disability 56 25 14 2 2 0 1 82 4 530
2018 Person with a disability 29 42 12 4 8 0 4 74 13 50
2018 Not a person with a disability 52 27 15 3 2 0 1 80 5 587
2017 Person with a disability 34 28 25 6 6 0 2 63 12 53
2017 Not a person with a disability 52 30 11 4 1 0 2 84 5 623

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 8 28 30 19 15 0 0 36 34 57
2020 Not a person with a disability 21 40 27 7 4 0 0 62 11 576

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 0 17 38 31 15 0 0 17 46 57
2020 Not a person with a disability 7 26 36 21 9 0 0 33 31 574
2019 Person with a disability 4 11 51 16 17 2 0 15 33 48
2019 Not a person with a disability 7 25 39 17 11 0 0 32 29 531
2018 Person with a disability 4 8 44 25 19 0 0 12 44 49
2018 Not a person with a disability 7 26 39 18 10 0 0 33 28 594
2017 Person with a disability 5 18 34 22 22 0 0 23 43 53
2017 Not a person with a disability 7 22 41 19 10 1 1 29 29 625

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 34 31 11 2 0 0 12 57 57
2020 Not a person with a disability 14 27 37 16 5 0 0 22 41 572
2019 Person with a disability 21 29 35 9 4 0 2 13 51 48
2019 Not a person with a disability 16 24 37 16 6 0 0 22 41 528
2018 Person with a disability 31 24 28 11 4 0 2 15 56 50
2018 Not a person with a disability 13 24 39 18 6 0 0 24 37 582
2017 Person with a disability 16 30 39 10 2 2 0 12 47 53
2017 Not a person with a disability 10 23 43 16 7 0 0 24 33 620

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 37 17 7 8 2 0 68 15 56
2020 Not a person with a disability 39 43 11 4 3 1 0 82 7 572
2019 Person with a disability 24 31 17 18 6 4 0 57 26 48
2019 Not a person with a disability 26 41 16 10 6 1 0 68 16 528
2018 Person with a disability 24 34 17 8 15 2 0 60 23 50
2018 Not a person with a disability 26 42 16 10 5 1 0 69 15 591
2017 Person with a disability 13 31 13 11 32 0 0 43 44 53
2017 Not a person with a disability 17 40 17 14 8 5 0 60 23 624

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 28 22 12 10 4 0 55 23 55
2020 Not a person with a disability 38 36 13 6 5 3 0 76 11 574

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 33 7 16 18 2 0 58 35 57
2020 Not a person with a disability 37 28 10 12 12 2 0 66 24 575

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 36 9 5 9 5 0 76 15 57
2020 Not a person with a disability 47 26 13 5 5 4 1 77 10 574

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 26 19 18 18 4 0 42 38 57
2020 Not a person with a disability 29 33 17 11 9 1 0 63 20 574
2019 Person with a disability 13 27 6 19 33 2 0 40 53 48
2019 Not a person with a disability 18 32 16 17 15 2 0 51 33 530
2018 Person with a disability 16 25 14 10 35 0 0 40 46 50
2018 Not a person with a disability 19 31 20 18 10 2 0 51 29 589
2017 Person with a disability 10 27 19 12 32 0 0 37 44 53
2017 Not a person with a disability 15 36 17 17 12 2 0 52 30 625

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 34 16 6 10 2 0 68 16 57
2020 Not a person with a disability 40 42 9 7 2 0 0 82 9 576

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 34 9 17 4 2 0 69 21 57
2020 Not a person with a disability 43 40 8 7 3 0 0 83 10 576

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 39 18 11 5 2 0 65 17 57
2020 Not a person with a disability 41 38 13 5 1 0 1 81 6 570

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 29 24 3 4 2 0 68 7 57
2020 Not a person with a disability 49 33 9 5 1 1 2 85 6 571

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 20 6 0 0 19 13 92 0 56
2020 Not a person with a disability 59 11 9 1 1 14 5 86 4 575

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 41 11 6 5 0 0 78 11 57
2020 Not a person with a disability 54 35 6 2 1 2 0 90 4 569

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 27 9 17 7 0 0 67 24 57
2020 Not a person with a disability 50 28 7 7 6 1 0 79 13 575

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 24 13 5 15 0 0 68 20 57
2020 Not a person with a disability 53 30 7 6 4 0 0 83 10 574
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 26 74 57
2020 Not a person with a disability 5 95 573

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 64 36 57
2020 Not a person with a disability 8 92 571
2019 Person with a disability 62 38 48
2019 Not a person with a disability 13 87 531
2017 Person with a disability 69 31 53
2017 Not a person with a disability 15 85 624
2014 Person with a disability 56 44 37
2014 Not a person with a disability 12 88 635

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 92 8 36
2020 Not a person with a disability 28 72 45

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 74 26 36
2020 Not a person with a disability 81 19 45
2019 Person with a disability 80 20 30
2019 Not a person with a disability 79 21 68
2017 Person with a disability 75 25 36
2017 Not a person with a disability 80 20 92
2014 Person with a disability 84 16 21
2014 Not a person with a disability 75 25 74

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 34 3 15 0 0 0 82 15 27
2020 Not a person with a disability 49 40 8 0 3 0 0 89 3 37
2019 Person with a disability 16 46 13 17 4 0 4 65 22 24
2019 Not a person with a disability 50 26 7 13 4 0 0 76 17 54
2017 Person with a disability 36 18 4 25 16 0 0 54 42 27
2017 Not a person with a disability 49 31 7 6 6 1 0 81 12 73
2014 Person with a disability 26 33 5 26 5 6 0 63 32 18
2014 Not a person with a disability 61 28 5 4 2 0 0 89 6 55

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 25 9 7 11 0 0 73 18 57
2020 Not a person with a disability 44 31 8 5 3 3 5 82 9 575
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 50 20 2 64 36 57
2020 Not a person with a disability 25 53 20 1 67 33 576

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 27 73 17
2020 Not a person with a disability 42 58 147

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 21 12 12 45 0 0 31 57 17
2020 Not a person with a disability 11 20 14 16 31 1 7 34 51 147

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 6 0 16 68 0 0 16 84 17
2020 Not a person with a disability 4 12 8 15 56 1 3 16 75 148

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 20 13 12 3 5 9 67 18 57
2020 Not a person with a disability 48 16 9 5 5 2 16 78 12 574
2019 Person with a disability 36 10 16 6 19 2 11 53 29 48
2019 Not a person with a disability 43 18 14 7 9 1 9 67 18 527
2018 Person with a disability 41 10 12 6 20 4 6 56 30 50
2018 Not a person with a disability 47 13 14 7 8 1 10 67 17 591
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