2020 Public Service Employee Survey Results for Public Prosecution Service of Canada by Question 114. What is your age group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 25 - 29 years 37 41 5 14 2 0 0 78 16 53
2020 Age - 30 - 34 years 26 46 4 21 4 0 0 71 25 84
2020 Age - 35 - 39 years 27 51 2 18 1 0 0 78 20 90
2020 Age - 40 - 44 years 26 43 2 22 7 0 0 69 29 106
2020 Age - 45 - 49 years 28 49 4 14 5 0 0 77 19 98
2020 Age - 50 - 54 years 23 49 2 24 2 0 0 72 26 94
2020 Age - 55 - 59 years 35 50 2 9 4 0 0 86 13 57

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 25 - 29 years 82 14 2 2 0 0 0 96 2 53
2020 Age - 30 - 34 years 88 9 1 0 1 0 0 97 1 82
2020 Age - 35 - 39 years 81 17 0 1 1 0 0 98 2 90
2020 Age - 40 - 44 years 79 9 5 2 1 2 2 92 3 106
2020 Age - 45 - 49 years 79 14 3 2 1 1 0 94 3 98
2020 Age - 50 - 54 years 72 21 2 1 1 0 3 96 2 94
2020 Age - 55 - 59 years 77 17 2 0 0 4 0 98 0 57
2017 Age - 24 years and under 75 18 6 0 0 0 0 94 0 14
2017 Age - 25 - 29 years 74 17 5 2 0 0 2 93 2 49
2017 Age - 30 - 34 years 85 13 2 0 0 0 0 98 0 90
2017 Age - 35 - 39 years 80 10 1 3 3 2 1 92 6 107
2017 Age - 40 - 44 years 80 10 2 3 0 1 3 95 4 122
2017 Age - 45 - 49 years 71 22 3 2 0 1 1 95 2 98
2017 Age - 50 - 54 years 74 19 2 3 1 1 0 94 4 97
2017 Age - 55 - 59 years 66 24 4 3 2 2 0 92 5 60
2017 Age - 60 years and over 57 33 6 3 0 0 0 90 3 34
2014 Age - 24 years and under 83 17 0 0 0 0 0 100 0 11
2014 Age - 25 - 29 years 74 19 4 3 0 0 0 93 3 51
2014 Age - 30 - 34 years 82 13 2 2 0 0 1 96 2 98
2014 Age - 35 - 39 years 72 17 4 3 3 0 1 90 6 106
2014 Age - 40 - 44 years 75 19 3 1 1 1 1 95 2 105
2014 Age - 45 - 49 years 72 19 2 3 1 1 2 94 4 105
2014 Age - 50 - 54 years 66 24 2 5 1 1 1 92 6 94
2014 Age - 55 - 59 years 77 14 2 5 2 0 0 91 7 57
2014 Age - 60 years and over 79 14 0 0 8 0 0 92 8 30

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 25 - 29 years 41 24 8 21 6 0 0 66 26 53
2020 Age - 30 - 34 years 32 32 10 21 5 0 0 64 26 84
2020 Age - 35 - 39 years 37 37 9 13 4 1 0 75 16 91
2020 Age - 40 - 44 years 24 42 11 15 8 0 0 66 23 106
2020 Age - 45 - 49 years 26 46 4 16 9 0 0 72 24 98
2020 Age - 50 - 54 years 23 39 11 23 2 0 1 63 26 94
2020 Age - 55 - 59 years 25 46 13 11 3 0 2 73 14 58
2019 Age - 25 - 29 years 53 34 11 0 2 0 0 87 2 47
2019 Age - 30 - 34 years 36 41 5 11 6 0 0 78 17 85
2019 Age - 35 - 39 years 38 39 5 14 4 0 0 77 18 89
2019 Age - 40 - 44 years 45 27 3 18 7 0 0 72 24 92
2019 Age - 45 - 49 years 36 39 8 10 7 0 0 75 17 93
2019 Age - 50 - 54 years 42 34 6 13 5 0 0 76 18 80
2019 Age - 55 - 59 years 45 34 7 9 2 0 2 81 12 44
2017 Age - 24 years and under 49 32 18 0 0 0 0 82 0 14
2017 Age - 25 - 29 years 42 37 0 19 2 0 0 79 21 50
2017 Age - 30 - 34 years 30 37 10 17 6 0 0 67 23 90
2017 Age - 35 - 39 years 38 29 8 14 10 0 1 67 24 107
2017 Age - 40 - 44 years 48 34 4 5 8 0 0 82 13 122
2017 Age - 45 - 49 years 38 35 4 17 6 0 0 73 23 98
2017 Age - 50 - 54 years 43 33 6 13 5 0 0 76 18 97
2017 Age - 55 - 59 years 35 38 5 12 10 0 0 73 22 60
2017 Age - 60 years and over 35 32 11 9 9 0 3 70 18 34
2014 Age - 24 years and under 76 24 0 0 0 0 0 100 0 11
2014 Age - 25 - 29 years 45 40 8 7 0 0 0 85 7 51
2014 Age - 30 - 34 years 36 45 3 7 9 0 0 80 17 98
2014 Age - 35 - 39 years 44 22 7 14 13 0 0 66 27 106
2014 Age - 40 - 44 years 36 43 4 9 8 0 0 79 17 105
2014 Age - 45 - 49 years 46 38 7 6 3 0 0 84 9 105
2014 Age - 50 - 54 years 42 39 6 4 9 0 0 81 13 94
2014 Age - 55 - 59 years 45 34 4 15 2 0 0 80 17 57
2014 Age - 60 years and over 53 27 4 10 7 0 0 79 17 30

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 25 - 29 years 30 32 12 11 15 0 0 62 26 53
2020 Age - 30 - 34 years 30 49 8 8 5 0 0 79 13 84
2020 Age - 35 - 39 years 29 41 9 16 4 0 0 70 21 91
2020 Age - 40 - 44 years 30 38 8 17 6 0 1 69 23 105
2020 Age - 45 - 49 years 31 45 8 12 4 0 0 76 16 98
2020 Age - 50 - 54 years 28 42 10 15 3 0 1 71 18 94
2020 Age - 55 - 59 years 32 46 15 4 2 0 2 79 5 58
2019 Age - 25 - 29 years 30 45 8 13 4 0 0 75 17 47
2019 Age - 30 - 34 years 32 34 9 17 8 0 0 66 25 84
2019 Age - 35 - 39 years 20 40 13 19 7 0 0 60 27 87
2019 Age - 40 - 44 years 25 46 4 17 8 0 0 71 25 92
2019 Age - 45 - 49 years 25 41 8 21 5 0 0 66 26 93
2019 Age - 50 - 54 years 16 48 10 14 11 0 1 65 25 81
2019 Age - 55 - 59 years 28 33 7 20 12 0 0 62 32 45
2018 Age - 24 years and under 39 52 0 0 9 0 0 91 9 12
2018 Age - 25 - 29 years 24 48 5 20 4 0 0 72 23 52
2018 Age - 30 - 34 years 30 44 4 15 8 0 0 73 23 78
2018 Age - 35 - 39 years 16 46 11 13 12 1 1 63 25 98
2018 Age - 40 - 44 years 21 47 4 20 8 0 0 68 28 117
2018 Age - 45 - 49 years 30 41 10 12 6 0 0 71 19 99
2018 Age - 50 - 54 years 21 46 8 18 7 0 0 68 25 92
2018 Age - 55 - 59 years 28 41 10 11 5 0 5 73 17 60
2018 Age - 60 years and over 32 23 22 15 7 0 0 56 22 27
2017 Age - 24 years and under 32 23 14 20 0 0 11 62 22 14
2017 Age - 25 - 29 years 22 49 10 16 4 0 0 70 20 50
2017 Age - 30 - 34 years 31 38 6 16 9 0 0 69 25 90
2017 Age - 35 - 39 years 22 36 15 14 11 0 2 60 25 107
2017 Age - 40 - 44 years 33 41 4 15 7 0 0 74 22 121
2017 Age - 45 - 49 years 24 42 10 14 11 0 0 65 25 98
2017 Age - 50 - 54 years 22 39 7 20 12 0 0 61 32 97
2017 Age - 55 - 59 years 30 33 14 15 7 2 0 64 22 60
2017 Age - 60 years and over 36 28 17 9 10 0 0 64 19 34
2014 Age - 24 years and under 71 10 19 0 0 0 0 81 0 11
2014 Age - 25 - 29 years 39 41 8 6 6 0 0 80 12 51
2014 Age - 30 - 34 years 20 47 9 16 7 0 1 67 23 98
2014 Age - 35 - 39 years 22 39 11 13 15 0 0 62 28 106
2014 Age - 40 - 44 years 22 37 12 22 6 0 0 60 28 105
2014 Age - 45 - 49 years 25 38 13 18 6 0 0 63 24 105
2014 Age - 50 - 54 years 23 35 11 17 14 0 0 58 31 94
2014 Age - 55 - 59 years 31 41 7 15 5 0 0 72 20 57
2014 Age - 60 years and over 35 28 12 13 11 0 0 63 24 30

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 25 - 29 years 41 36 8 6 9 0 0 77 15 53
2020 Age - 30 - 34 years 36 36 11 14 4 0 0 72 17 84
2020 Age - 35 - 39 years 45 40 8 7 1 0 0 85 8 91
2020 Age - 40 - 44 years 33 39 12 11 5 0 0 72 16 104
2020 Age - 45 - 49 years 38 36 8 14 4 0 0 75 18 98
2020 Age - 50 - 54 years 37 27 16 17 1 1 0 65 18 92
2020 Age - 55 - 59 years 39 43 9 9 0 0 0 82 9 57
2019 Age - 25 - 29 years 47 30 15 6 2 0 0 77 8 47
2019 Age - 30 - 34 years 46 31 9 8 4 1 0 78 12 84
2019 Age - 35 - 39 years 34 39 10 12 3 0 0 74 16 89
2019 Age - 40 - 44 years 47 29 3 18 3 0 0 76 21 93
2019 Age - 45 - 49 years 40 39 6 11 4 0 0 79 15 92
2019 Age - 50 - 54 years 37 41 14 7 1 0 0 77 9 81
2019 Age - 55 - 59 years 39 40 9 6 4 0 0 80 11 45
2017 Age - 24 years and under 54 46 0 0 0 0 0 100 0 14
2017 Age - 25 - 29 years 54 27 4 13 2 0 0 81 15 50
2017 Age - 30 - 34 years 46 34 8 6 4 0 1 82 10 90
2017 Age - 35 - 39 years 41 35 11 9 3 0 1 77 12 107
2017 Age - 40 - 44 years 52 31 6 6 4 0 0 84 10 122
2017 Age - 45 - 49 years 30 47 6 10 7 0 0 77 17 97
2017 Age - 50 - 54 years 46 36 6 6 6 0 0 83 11 96
2017 Age - 55 - 59 years 49 39 3 5 3 0 0 89 8 60
2017 Age - 60 years and over 40 38 9 3 6 0 3 81 9 34
2014 Age - 24 years and under 72 28 0 0 0 0 0 100 0 10
2014 Age - 25 - 29 years 57 38 3 2 0 0 0 95 2 51
2014 Age - 30 - 34 years 49 34 6 9 2 0 0 82 11 98
2014 Age - 35 - 39 years 52 26 7 7 7 0 0 78 15 106
2014 Age - 40 - 44 years 39 38 5 15 3 0 0 77 18 105
2014 Age - 45 - 49 years 46 39 7 7 1 0 0 85 8 105
2014 Age - 50 - 54 years 48 38 5 7 2 0 0 85 9 94
2014 Age - 55 - 59 years 54 30 5 6 5 0 0 84 10 57
2014 Age - 60 years and over 49 40 0 4 8 0 0 89 11 30

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 25 - 29 years 41 36 7 10 5 0 0 77 15 53
2020 Age - 30 - 34 years 34 33 10 11 12 0 0 66 23 84
2020 Age - 35 - 39 years 35 38 8 12 7 0 0 74 18 91
2020 Age - 40 - 44 years 28 38 14 11 10 0 0 66 21 106
2020 Age - 45 - 49 years 37 35 5 15 8 0 0 72 23 98
2020 Age - 50 - 54 years 36 31 14 10 6 2 0 69 16 93
2020 Age - 55 - 59 years 37 40 3 12 4 2 2 80 17 57
2019 Age - 25 - 29 years 29 39 13 12 6 0 0 69 18 47
2019 Age - 30 - 34 years 30 35 12 13 10 1 0 66 23 85
2019 Age - 35 - 39 years 33 27 11 12 17 0 0 60 28 88
2019 Age - 40 - 44 years 37 28 10 12 13 0 0 65 25 93
2019 Age - 45 - 49 years 36 32 9 13 9 1 0 70 22 93
2019 Age - 50 - 54 years 41 32 9 9 8 0 1 74 17 80
2019 Age - 55 - 59 years 37 36 7 15 5 0 0 73 20 45
2018 Age - 24 years and under 69 11 21 0 0 0 0 79 0 10
2018 Age - 25 - 29 years 38 24 18 8 12 0 0 63 20 52
2018 Age - 30 - 34 years 39 40 6 8 7 0 0 79 14 78
2018 Age - 35 - 39 years 34 29 8 14 15 0 1 63 29 98
2018 Age - 40 - 44 years 30 42 6 12 10 0 0 73 22 117
2018 Age - 45 - 49 years 38 37 5 8 11 2 0 76 19 99
2018 Age - 50 - 54 years 44 34 5 9 7 1 0 79 16 92
2018 Age - 55 - 59 years 44 34 5 8 5 2 2 81 14 59
2018 Age - 60 years and over 47 27 3 8 15 0 0 74 23 26
2017 Age - 24 years and under 60 15 0 6 7 0 11 85 15 14
2017 Age - 25 - 29 years 41 28 6 15 8 0 2 70 23 50
2017 Age - 30 - 34 years 31 28 22 10 9 0 0 58 20 90
2017 Age - 35 - 39 years 30 36 8 11 13 0 1 67 25 107
2017 Age - 40 - 44 years 40 34 7 11 7 0 1 74 18 122
2017 Age - 45 - 49 years 33 27 10 15 12 0 2 61 28 97
2017 Age - 50 - 54 years 29 41 12 8 10 0 0 70 18 97
2017 Age - 55 - 59 years 36 30 7 17 9 0 2 67 26 60
2017 Age - 60 years and over 35 14 20 16 11 3 0 51 28 34
2014 Age - 24 years and under 67 0 16 0 0 0 17 81 0 11
2014 Age - 25 - 29 years 36 34 15 13 2 0 0 71 15 51
2014 Age - 30 - 34 years 37 30 6 15 12 0 0 67 27 98
2014 Age - 35 - 39 years 40 25 12 12 10 0 0 65 23 106
2014 Age - 40 - 44 years 37 33 9 11 9 1 0 71 20 105
2014 Age - 45 - 49 years 37 32 15 12 5 0 0 69 16 105
2014 Age - 50 - 54 years 34 27 13 17 9 0 0 61 26 94
2014 Age - 55 - 59 years 40 32 9 14 4 0 2 73 17 57
2014 Age - 60 years and over 43 29 7 6 15 0 0 72 21 30

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 25 - 29 years 31 44 12 11 2 0 0 75 13 53
2020 Age - 30 - 34 years 38 43 7 8 4 0 0 81 12 83
2020 Age - 35 - 39 years 36 44 13 6 1 0 0 80 7 91
2020 Age - 40 - 44 years 42 38 7 8 5 0 0 80 12 106
2020 Age - 45 - 49 years 44 44 5 4 1 0 1 89 5 98
2020 Age - 50 - 54 years 40 37 8 9 6 0 0 78 15 92
2020 Age - 55 - 59 years 41 46 7 4 2 0 0 87 6 57
2019 Age - 25 - 29 years 32 45 15 4 4 0 0 76 8 47
2019 Age - 30 - 34 years 41 36 13 7 1 1 0 78 9 85
2019 Age - 35 - 39 years 40 44 8 6 2 0 0 84 8 89
2019 Age - 40 - 44 years 40 35 11 10 3 0 0 76 13 93
2019 Age - 45 - 49 years 50 34 8 4 3 0 0 85 8 93
2019 Age - 50 - 54 years 51 31 6 8 4 0 0 82 11 81
2019 Age - 55 - 59 years 48 22 12 13 5 0 0 71 18 45
2018 Age - 24 years and under 56 26 18 0 0 0 0 82 0 12
2018 Age - 25 - 29 years 35 44 15 4 2 0 0 78 6 52
2018 Age - 30 - 34 years 49 36 13 3 0 0 0 85 3 78
2018 Age - 35 - 39 years 28 44 7 15 6 0 0 72 20 98
2018 Age - 40 - 44 years 35 46 7 8 4 0 0 81 12 117
2018 Age - 45 - 49 years 38 40 12 5 5 0 0 77 11 99
2018 Age - 50 - 54 years 41 43 4 7 3 1 0 85 11 91
2018 Age - 55 - 59 years 45 35 12 3 5 0 0 79 9 60
2018 Age - 60 years and over 60 28 0 8 4 0 0 88 12 27
2017 Age - 24 years and under 37 51 6 6 0 0 0 88 6 14
2017 Age - 25 - 29 years 46 40 6 6 2 0 0 86 8 50
2017 Age - 30 - 34 years 49 43 5 2 1 0 0 91 3 90
2017 Age - 35 - 39 years 29 52 13 5 1 0 0 81 6 107
2017 Age - 40 - 44 years 44 45 3 6 2 0 0 89 8 122
2017 Age - 45 - 49 years 36 36 14 11 3 0 0 72 14 98
2017 Age - 50 - 54 years 46 34 8 8 3 0 0 80 11 97
2017 Age - 55 - 59 years 30 50 10 3 7 0 0 81 10 60
2017 Age - 60 years and over 50 30 12 6 3 0 0 80 9 34
2014 Age - 24 years and under 35 49 7 0 10 0 0 84 10 11
2014 Age - 25 - 29 years 48 36 9 5 1 0 0 84 7 51
2014 Age - 30 - 34 years 31 48 10 10 1 0 0 79 11 98
2014 Age - 35 - 39 years 46 34 11 8 2 0 0 80 10 106
2014 Age - 40 - 44 years 37 48 8 6 1 0 0 85 7 105
2014 Age - 45 - 49 years 49 36 7 5 2 0 0 85 7 105
2014 Age - 50 - 54 years 40 40 8 8 4 0 0 80 12 94
2014 Age - 55 - 59 years 52 36 4 2 7 0 0 88 9 57
2014 Age - 60 years and over 41 35 6 11 8 0 0 76 18 30

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 25 - 29 years 39 43 9 7 2 0 0 82 9 53
2020 Age - 30 - 34 years 29 27 17 17 9 0 1 57 26 84
2020 Age - 35 - 39 years 31 33 12 17 7 0 0 64 24 91
2020 Age - 40 - 44 years 26 35 16 14 10 0 0 61 23 106
2020 Age - 45 - 49 years 23 42 16 13 5 0 1 65 19 98
2020 Age - 50 - 54 years 26 44 8 12 8 0 1 71 21 94
2020 Age - 55 - 59 years 32 33 8 15 11 0 0 66 26 58
2019 Age - 25 - 29 years 34 40 11 11 4 0 0 74 15 47
2019 Age - 30 - 34 years 33 28 14 12 13 0 0 61 25 85
2019 Age - 35 - 39 years 22 45 11 11 10 0 0 67 22 89
2019 Age - 40 - 44 years 23 31 10 23 13 0 0 54 36 93
2019 Age - 45 - 49 years 33 28 15 10 13 1 0 62 23 93
2019 Age - 50 - 54 years 31 35 9 16 9 0 1 66 25 81
2019 Age - 55 - 59 years 35 25 9 16 15 0 0 60 31 45
2018 Age - 24 years and under 40 25 9 0 26 0 0 65 26 12
2018 Age - 25 - 29 years 29 36 16 8 12 0 0 65 19 52
2018 Age - 30 - 34 years 35 37 8 14 6 0 0 72 21 78
2018 Age - 35 - 39 years 16 34 19 11 19 1 0 51 30 98
2018 Age - 40 - 44 years 20 37 16 17 11 0 0 56 28 116
2018 Age - 45 - 49 years 22 37 15 11 14 1 0 60 25 98
2018 Age - 50 - 54 years 26 31 15 13 13 1 1 58 27 91
2018 Age - 55 - 59 years 27 35 15 13 10 0 0 62 23 60
2018 Age - 60 years and over 41 22 8 17 12 0 0 63 29 27
2017 Age - 24 years and under 42 38 6 14 0 0 0 80 14 14
2017 Age - 25 - 29 years 30 35 12 17 6 0 0 66 23 50
2017 Age - 30 - 34 years 28 38 16 10 8 0 0 66 18 90
2017 Age - 35 - 39 years 17 33 23 15 11 0 1 51 26 107
2017 Age - 40 - 44 years 22 43 11 13 11 0 0 65 23 122
2017 Age - 45 - 49 years 27 22 15 14 20 0 2 50 35 98
2017 Age - 50 - 54 years 24 39 12 8 16 1 0 64 24 97
2017 Age - 55 - 59 years 29 21 19 10 19 0 2 51 30 60
2017 Age - 60 years and over 23 30 6 23 18 0 0 52 41 34
2014 Age - 24 years and under 55 26 10 10 0 0 0 81 10 11
2014 Age - 25 - 29 years 29 38 12 16 6 0 0 67 21 51
2014 Age - 30 - 34 years 21 35 19 17 8 0 0 56 25 98
2014 Age - 35 - 39 years 18 37 15 12 17 0 0 56 29 106
2014 Age - 40 - 44 years 18 40 11 16 16 0 0 58 32 105
2014 Age - 45 - 49 years 22 39 16 13 11 0 0 60 24 105
2014 Age - 50 - 54 years 24 36 14 9 18 0 0 60 27 94
2014 Age - 55 - 59 years 26 33 13 9 17 0 2 60 27 57
2014 Age - 60 years and over 18 40 10 15 17 0 0 58 32 30

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 25 - 29 years 31 40 16 9 4 0 0 71 13 53
2020 Age - 30 - 34 years 29 48 7 13 3 0 0 77 15 84
2020 Age - 35 - 39 years 39 46 9 6 0 0 0 85 6 90
2020 Age - 40 - 44 years 35 42 9 11 4 0 0 77 15 105
2020 Age - 45 - 49 years 33 45 7 10 3 1 0 79 14 97
2020 Age - 50 - 54 years 30 43 14 11 1 0 1 74 12 94
2020 Age - 55 - 59 years 32 51 5 9 3 0 0 83 12 58
2019 Age - 25 - 29 years 36 49 4 6 4 0 0 85 10 47
2019 Age - 30 - 34 years 39 41 7 6 6 0 0 81 12 85
2019 Age - 35 - 39 years 36 40 12 8 3 1 0 76 12 88
2019 Age - 40 - 44 years 32 37 17 10 4 0 0 69 15 92
2019 Age - 45 - 49 years 32 47 7 9 6 0 0 79 14 92
2019 Age - 50 - 54 years 38 36 9 10 6 0 1 75 16 80
2019 Age - 55 - 59 years 37 26 18 11 7 0 0 64 18 45
2018 Age - 24 years and under 18 53 19 10 0 0 0 71 10 11
2018 Age - 25 - 29 years 33 36 25 6 0 0 0 69 6 52
2018 Age - 30 - 34 years 40 37 4 13 5 1 0 78 18 78
2018 Age - 35 - 39 years 24 44 13 8 10 0 0 68 18 98
2018 Age - 40 - 44 years 30 48 7 9 6 0 0 78 15 117
2018 Age - 45 - 49 years 36 38 8 10 8 0 0 74 18 98
2018 Age - 50 - 54 years 28 50 9 10 3 0 1 78 13 92
2018 Age - 55 - 59 years 38 33 15 9 5 0 0 71 14 59
2018 Age - 60 years and over 56 18 4 18 4 0 0 74 22 27
2017 Age - 24 years and under 26 31 23 20 0 0 0 57 20 14
2017 Age - 25 - 29 years 45 35 8 6 7 0 0 80 12 50
2017 Age - 30 - 34 years 41 37 9 9 5 0 0 77 14 89
2017 Age - 35 - 39 years 22 50 14 9 3 2 0 74 12 107
2017 Age - 40 - 44 years 39 39 12 7 3 0 0 77 10 121
2017 Age - 45 - 49 years 26 42 10 15 4 0 2 70 20 98
2017 Age - 50 - 54 years 35 38 10 10 4 1 0 75 15 97
2017 Age - 55 - 59 years 32 34 15 10 8 0 0 67 18 60
2017 Age - 60 years and over 38 32 9 9 12 0 0 70 22 34

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 25 - 29 years 53 40 8 0 0 0 0 92 0 53
2020 Age - 30 - 34 years 42 43 8 6 1 0 0 85 8 83
2020 Age - 35 - 39 years 55 34 6 5 1 0 0 88 6 91
2020 Age - 40 - 44 years 50 33 7 7 3 1 0 83 10 105
2020 Age - 45 - 49 years 51 38 5 5 1 0 0 89 7 97
2020 Age - 50 - 54 years 49 39 6 6 1 0 0 88 7 93
2020 Age - 55 - 59 years 55 36 2 5 2 0 0 91 7 58
2019 Age - 25 - 29 years 47 38 11 2 2 0 0 85 4 47
2019 Age - 30 - 34 years 56 34 2 4 4 0 0 91 7 84
2019 Age - 35 - 39 years 42 41 7 5 5 1 0 84 9 89
2019 Age - 40 - 44 years 42 42 9 3 4 0 0 83 8 92
2019 Age - 45 - 49 years 44 43 5 5 2 0 0 87 8 93
2019 Age - 50 - 54 years 52 35 7 2 4 0 0 86 6 81
2019 Age - 55 - 59 years 60 16 16 7 2 0 0 76 9 45
2018 Age - 24 years and under 48 43 0 9 0 0 0 91 9 12
2018 Age - 25 - 29 years 49 38 10 3 0 0 0 87 3 52
2018 Age - 30 - 34 years 58 27 10 3 0 1 0 87 3 77
2018 Age - 35 - 39 years 45 30 14 4 6 0 0 75 10 98
2018 Age - 40 - 44 years 39 42 10 4 3 2 0 83 7 117
2018 Age - 45 - 49 years 49 40 6 5 0 0 0 89 5 99
2018 Age - 50 - 54 years 46 39 9 3 2 1 0 86 5 93
2018 Age - 55 - 59 years 52 31 10 2 5 0 0 83 7 59
2018 Age - 60 years and over 61 24 8 7 0 0 0 86 7 26
2017 Age - 24 years and under 79 14 0 7 0 0 0 93 7 14
2017 Age - 25 - 29 years 58 25 8 2 4 2 0 85 7 50
2017 Age - 30 - 34 years 53 36 3 6 2 0 0 89 8 90
2017 Age - 35 - 39 years 38 41 14 4 3 0 0 79 7 106
2017 Age - 40 - 44 years 45 37 16 2 1 0 0 82 3 122
2017 Age - 45 - 49 years 44 33 12 6 3 2 0 78 10 98
2017 Age - 50 - 54 years 47 33 7 7 6 0 0 80 12 96
2017 Age - 55 - 59 years 48 37 3 7 5 0 0 85 12 60
2017 Age - 60 years and over 43 39 8 9 0 0 0 82 9 34
2014 Age - 24 years and under 58 36 0 0 7 0 0 93 7 11
2014 Age - 25 - 29 years 48 37 10 5 0 0 0 85 5 51
2014 Age - 30 - 34 years 38 47 7 4 3 1 0 85 8 98
2014 Age - 35 - 39 years 39 37 13 6 4 1 0 77 10 106
2014 Age - 40 - 44 years 43 40 11 6 1 0 0 83 7 105
2014 Age - 45 - 49 years 39 43 10 5 3 1 0 82 8 105
2014 Age - 50 - 54 years 50 33 8 6 3 0 0 83 9 94
2014 Age - 55 - 59 years 44 40 7 2 5 2 0 86 7 57
2014 Age - 60 years and over 48 24 7 14 7 0 0 72 21 30

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 25 - 29 years 28 46 13 7 5 0 0 74 12 53
2020 Age - 30 - 34 years 35 33 13 11 8 0 0 68 19 83
2020 Age - 35 - 39 years 36 39 9 10 7 0 0 74 17 91
2020 Age - 40 - 44 years 38 28 13 16 6 0 0 65 21 106
2020 Age - 45 - 49 years 32 34 16 8 9 0 1 66 17 98
2020 Age - 50 - 54 years 28 41 15 8 9 0 0 69 16 94
2020 Age - 55 - 59 years 39 38 7 5 11 0 0 77 16 57
2019 Age - 25 - 29 years 42 28 11 13 6 0 0 70 19 47
2019 Age - 30 - 34 years 34 36 9 11 11 0 0 70 22 85
2019 Age - 35 - 39 years 32 43 5 11 9 0 0 75 21 89
2019 Age - 40 - 44 years 34 25 12 14 15 0 0 59 29 92
2019 Age - 45 - 49 years 39 30 13 9 10 0 0 69 18 93
2019 Age - 50 - 54 years 39 30 6 9 16 0 0 69 25 81
2019 Age - 55 - 59 years 35 29 11 11 13 0 0 64 25 45
2018 Age - 24 years and under 48 17 9 18 9 0 0 65 26 12
2018 Age - 25 - 29 years 31 41 9 14 6 0 0 72 19 52
2018 Age - 30 - 34 years 42 34 9 9 5 0 0 77 14 77
2018 Age - 35 - 39 years 22 36 12 18 11 0 0 59 29 98
2018 Age - 40 - 44 years 24 33 15 15 11 2 0 58 27 117
2018 Age - 45 - 49 years 29 39 12 9 10 0 0 68 20 99
2018 Age - 50 - 54 years 35 39 10 8 9 0 0 74 17 93
2018 Age - 55 - 59 years 39 29 14 11 7 0 0 67 19 59
2018 Age - 60 years and over 45 15 11 15 15 0 0 60 30 27
2017 Age - 24 years and under 41 40 14 6 0 0 0 80 6 14
2017 Age - 25 - 29 years 32 46 10 6 6 0 0 78 12 50
2017 Age - 30 - 34 years 33 46 8 6 7 0 0 79 13 90
2017 Age - 35 - 39 years 21 39 13 17 9 0 1 60 26 107
2017 Age - 40 - 44 years 29 43 8 9 11 0 0 72 19 121
2017 Age - 45 - 49 years 26 29 14 14 16 0 0 55 30 98
2017 Age - 50 - 54 years 32 36 10 5 16 1 0 69 21 97
2017 Age - 55 - 59 years 33 25 13 16 13 0 0 58 29 60
2017 Age - 60 years and over 26 26 21 3 24 0 0 52 27 34

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 25 - 29 years 44 39 10 3 4 0 0 83 7 53
2020 Age - 30 - 34 years 45 38 11 4 1 0 0 84 5 84
2020 Age - 35 - 39 years 50 40 5 4 1 0 0 91 5 91
2020 Age - 40 - 44 years 60 24 10 4 1 0 1 85 5 104
2020 Age - 45 - 49 years 57 31 8 1 1 0 1 90 2 98
2020 Age - 50 - 54 years 65 21 8 6 0 0 0 86 6 93
2020 Age - 55 - 59 years 58 38 4 0 0 0 0 96 0 57
2019 Age - 25 - 29 years 42 42 11 2 2 0 0 85 4 47
2019 Age - 30 - 34 years 57 30 8 4 1 0 0 87 5 84
2019 Age - 35 - 39 years 48 41 8 2 1 0 0 89 4 89
2019 Age - 40 - 44 years 53 35 9 2 1 0 0 88 3 93
2019 Age - 45 - 49 years 70 26 2 2 0 0 0 95 2 91
2019 Age - 50 - 54 years 72 23 3 0 2 0 0 95 2 81
2019 Age - 55 - 59 years 70 21 5 0 4 0 0 91 4 44
2018 Age - 24 years and under 62 19 10 10 0 0 0 81 10 11
2018 Age - 25 - 29 years 48 39 10 4 0 0 0 86 4 52
2018 Age - 30 - 34 years 62 33 4 1 0 0 0 95 1 77
2018 Age - 35 - 39 years 35 49 11 5 0 0 0 83 5 97
2018 Age - 40 - 44 years 48 39 10 2 1 0 0 88 3 116
2018 Age - 45 - 49 years 57 37 4 2 0 0 0 94 2 99
2018 Age - 50 - 54 years 68 25 6 0 1 0 0 93 1 92
2018 Age - 55 - 59 years 63 29 3 2 4 0 0 91 5 60
2018 Age - 60 years and over 77 14 4 4 0 0 0 92 4 26
2017 Age - 24 years and under 60 27 6 6 0 0 0 88 6 14
2017 Age - 25 - 29 years 56 32 8 4 0 0 0 88 4 50
2017 Age - 30 - 34 years 60 35 4 0 1 0 0 95 1 89
2017 Age - 35 - 39 years 43 42 11 2 2 0 0 86 4 107
2017 Age - 40 - 44 years 66 31 2 2 0 0 0 97 2 121
2017 Age - 45 - 49 years 58 31 7 3 1 0 0 89 4 97
2017 Age - 50 - 54 years 63 27 5 3 1 0 0 90 4 96
2017 Age - 55 - 59 years 61 27 6 2 4 0 0 89 5 60
2017 Age - 60 years and over 66 22 6 0 3 0 3 91 3 34
2014 Age - 24 years and under 81 10 10 0 0 0 0 90 0 11
2014 Age - 25 - 29 years 66 30 4 0 0 0 0 96 0 51
2014 Age - 30 - 34 years 67 26 6 1 0 0 0 93 1 98
2014 Age - 35 - 39 years 61 28 7 2 1 0 0 90 3 106
2014 Age - 40 - 44 years 70 25 2 3 0 0 0 95 3 105
2014 Age - 45 - 49 years 78 17 4 0 1 0 0 95 1 105
2014 Age - 50 - 54 years 76 20 1 2 1 0 0 96 3 94
2014 Age - 55 - 59 years 73 24 0 0 3 0 0 97 3 57
2014 Age - 60 years and over 75 18 4 0 3 0 0 93 3 30

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 25 - 29 years 30 40 19 5 6 0 0 70 11 53
2020 Age - 30 - 34 years 26 45 13 7 9 0 0 71 16 84
2020 Age - 35 - 39 years 28 41 15 11 4 1 0 70 15 90
2020 Age - 40 - 44 years 42 35 9 6 8 0 0 77 14 106
2020 Age - 45 - 49 years 36 35 4 18 7 1 0 71 24 97
2020 Age - 50 - 54 years 38 37 6 7 12 0 1 76 19 94
2020 Age - 55 - 59 years 36 33 14 11 6 0 0 69 17 58
2019 Age - 25 - 29 years 34 32 19 13 2 0 0 66 15 47
2019 Age - 30 - 34 years 24 40 12 14 10 0 0 65 24 85
2019 Age - 35 - 39 years 33 32 8 17 8 0 1 67 25 89
2019 Age - 40 - 44 years 36 28 7 19 11 0 0 63 30 93
2019 Age - 45 - 49 years 33 39 6 16 5 0 0 72 22 93
2019 Age - 50 - 54 years 36 30 11 13 10 0 0 66 23 80
2019 Age - 55 - 59 years 37 38 7 9 9 0 0 75 18 45
2018 Age - 24 years and under 39 17 0 18 26 0 0 56 44 12
2018 Age - 25 - 29 years 35 35 12 14 4 0 0 70 18 52
2018 Age - 30 - 34 years 26 45 15 9 6 0 0 70 15 76
2018 Age - 35 - 39 years 21 37 18 15 9 0 0 58 24 97
2018 Age - 40 - 44 years 24 33 11 20 11 0 1 58 31 117
2018 Age - 45 - 49 years 36 43 7 7 6 0 0 80 14 98
2018 Age - 50 - 54 years 24 51 8 9 8 0 0 75 17 93
2018 Age - 55 - 59 years 33 35 13 10 7 0 2 69 17 60
2018 Age - 60 years and over 48 23 7 3 18 0 0 71 22 27
2017 Age - 24 years and under 30 46 7 6 0 0 11 85 7 14
2017 Age - 25 - 29 years 34 36 10 12 9 0 0 70 20 50
2017 Age - 30 - 34 years 29 46 15 3 6 0 0 76 9 89
2017 Age - 35 - 39 years 21 45 11 15 6 1 0 67 21 107
2017 Age - 40 - 44 years 34 39 9 8 9 0 0 73 18 121
2017 Age - 45 - 49 years 32 28 16 13 10 1 0 61 23 96
2017 Age - 50 - 54 years 29 37 13 12 10 0 0 66 21 96
2017 Age - 55 - 59 years 32 35 8 12 12 0 0 67 25 60
2017 Age - 60 years and over 29 30 12 18 11 0 0 59 29 34
2014 Age - 24 years and under 42 23 18 0 7 0 10 73 7 11
2014 Age - 25 - 29 years 24 45 10 13 6 2 0 70 19 50
2014 Age - 30 - 34 years 19 40 15 14 12 0 0 59 26 98
2014 Age - 35 - 39 years 19 29 17 22 13 0 0 49 35 106
2014 Age - 40 - 44 years 20 48 10 11 12 0 0 67 23 105
2014 Age - 45 - 49 years 21 49 8 14 8 0 0 70 21 105
2014 Age - 50 - 54 years 18 41 12 16 14 0 0 59 29 94
2014 Age - 55 - 59 years 34 31 6 14 14 0 0 66 28 57
2014 Age - 60 years and over 20 54 7 0 19 0 0 74 19 30

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 25 - 29 years 36 33 21 2 7 0 0 70 9 53
2020 Age - 30 - 34 years 29 38 15 12 6 0 0 67 19 83
2020 Age - 35 - 39 years 31 43 15 6 4 0 1 75 10 91
2020 Age - 40 - 44 years 37 33 15 10 6 0 0 70 16 106
2020 Age - 45 - 49 years 35 36 13 12 3 1 0 72 15 98
2020 Age - 50 - 54 years 42 27 13 13 4 1 1 69 17 94
2020 Age - 55 - 59 years 34 35 23 5 3 0 0 69 8 58
2019 Age - 25 - 29 years 35 32 24 4 4 0 0 67 9 46
2019 Age - 30 - 34 years 29 34 23 7 6 0 1 64 13 85
2019 Age - 35 - 39 years 29 37 14 13 7 0 0 66 20 89
2019 Age - 40 - 44 years 33 23 14 18 11 0 0 56 29 93
2019 Age - 45 - 49 years 35 34 10 9 12 0 0 70 21 93
2019 Age - 50 - 54 years 32 36 17 9 7 0 0 68 16 81
2019 Age - 55 - 59 years 40 22 20 11 7 0 0 62 18 45
2018 Age - 24 years and under 30 35 9 18 9 0 0 65 26 12
2018 Age - 25 - 29 years 32 30 24 12 2 0 0 63 14 52
2018 Age - 30 - 34 years 32 38 17 11 3 0 0 70 13 76
2018 Age - 35 - 39 years 29 30 24 9 7 0 1 59 17 98
2018 Age - 40 - 44 years 25 30 15 22 7 0 2 55 30 116
2018 Age - 45 - 49 years 33 38 10 11 7 0 0 71 19 99
2018 Age - 50 - 54 years 31 36 19 7 7 0 1 67 14 92
2018 Age - 55 - 59 years 36 29 20 5 9 0 0 65 14 58
2018 Age - 60 years and over 33 38 8 3 18 0 0 71 22 27
2017 Age - 24 years and under 51 36 6 7 0 0 0 86 7 14
2017 Age - 25 - 29 years 35 34 12 10 9 0 0 70 19 50
2017 Age - 30 - 34 years 36 37 17 8 2 0 0 73 10 89
2017 Age - 35 - 39 years 24 37 21 8 8 2 0 63 16 107
2017 Age - 40 - 44 years 34 33 19 7 7 0 0 67 14 122
2017 Age - 45 - 49 years 30 26 19 13 11 1 0 56 24 97
2017 Age - 50 - 54 years 28 39 13 12 8 0 0 66 20 96
2017 Age - 55 - 59 years 38 20 17 10 16 0 0 58 26 60
2017 Age - 60 years and over 26 23 24 15 8 0 3 51 25 34
2014 Age - 24 years and under 74 7 10 0 10 0 0 81 10 11
2014 Age - 25 - 29 years 24 54 12 10 0 0 0 78 10 51
2014 Age - 30 - 34 years 31 33 18 11 7 0 0 64 18 98
2014 Age - 35 - 39 years 28 29 17 15 11 0 0 58 26 104
2014 Age - 40 - 44 years 31 35 11 11 13 0 0 66 24 105
2014 Age - 45 - 49 years 28 40 12 15 6 0 0 68 20 105
2014 Age - 50 - 54 years 22 40 13 15 11 0 0 62 25 93
2014 Age - 55 - 59 years 38 40 5 5 12 0 0 77 17 57
2014 Age - 60 years and over 28 43 11 4 15 0 0 71 19 30

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 25 - 29 years 30 47 10 8 5 0 0 77 13 52
2020 Age - 30 - 34 years 23 46 10 15 6 0 0 69 22 83
2020 Age - 35 - 39 years 24 42 13 14 8 0 0 66 21 90
2020 Age - 40 - 44 years 27 35 13 21 2 1 0 63 24 104
2020 Age - 45 - 49 years 30 44 8 14 3 0 0 74 17 96
2020 Age - 50 - 54 years 30 39 9 13 9 0 0 69 22 93
2020 Age - 55 - 59 years 30 43 12 13 2 0 0 74 14 58
2019 Age - 25 - 29 years 29 54 7 9 2 0 0 83 11 45
2019 Age - 30 - 34 years 20 46 11 13 8 0 1 67 22 83
2019 Age - 35 - 39 years 19 42 10 17 12 0 0 60 29 89
2019 Age - 40 - 44 years 28 33 11 19 9 0 0 61 28 92
2019 Age - 45 - 49 years 30 38 12 14 7 0 0 67 21 91
2019 Age - 50 - 54 years 26 39 13 16 6 0 0 65 22 80
2019 Age - 55 - 59 years 30 40 7 18 5 0 0 70 23 44
2018 Age - 24 years and under 39 17 0 26 9 9 0 62 38 12
2018 Age - 25 - 29 years 22 33 26 10 8 0 0 56 18 52
2018 Age - 30 - 34 years 30 36 10 12 12 0 0 66 24 77
2018 Age - 35 - 39 years 24 29 17 14 16 0 0 53 29 98
2018 Age - 40 - 44 years 22 40 15 10 13 0 0 62 23 117
2018 Age - 45 - 49 years 27 39 10 16 7 0 0 66 24 98
2018 Age - 50 - 54 years 23 44 10 15 8 0 0 67 23 93
2018 Age - 55 - 59 years 34 32 15 11 7 0 0 66 18 60
2018 Age - 60 years and over 41 15 15 14 15 0 0 56 29 27
2017 Age - 24 years and under 42 37 14 7 0 0 0 79 7 14
2017 Age - 25 - 29 years 34 49 2 8 6 0 0 83 15 49
2017 Age - 30 - 34 years 28 49 8 7 9 0 0 77 15 89
2017 Age - 35 - 39 years 23 36 20 11 9 1 1 59 20 107
2017 Age - 40 - 44 years 28 35 17 12 8 0 0 63 20 122
2017 Age - 45 - 49 years 25 40 9 14 12 1 0 66 25 97
2017 Age - 50 - 54 years 29 37 9 12 12 0 0 67 24 96
2017 Age - 55 - 59 years 26 34 13 17 8 0 2 61 26 60
2017 Age - 60 years and over 30 29 12 15 15 0 0 59 29 34
2014 Age - 24 years and under 74 7 10 0 0 0 10 89 0 11
2014 Age - 25 - 29 years 31 47 10 9 2 0 0 78 11 51
2014 Age - 30 - 34 years 26 44 14 8 8 0 0 69 16 98
2014 Age - 35 - 39 years 26 37 14 12 11 0 0 63 23 106
2014 Age - 40 - 44 years 29 36 10 11 14 1 0 65 25 104
2014 Age - 45 - 49 years 26 41 11 15 7 0 0 67 21 105
2014 Age - 50 - 54 years 25 35 11 21 8 0 0 60 29 94
2014 Age - 55 - 59 years 32 42 13 5 9 0 0 74 13 57
2014 Age - 60 years and over 28 40 14 10 8 0 0 68 17 30

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 25 - 29 years 38 47 10 2 4 0 0 85 5 53
2020 Age - 30 - 34 years 48 30 12 8 1 0 0 78 10 84
2020 Age - 35 - 39 years 37 48 7 6 2 0 0 86 8 91
2020 Age - 40 - 44 years 43 37 10 7 3 0 0 80 10 106
2020 Age - 45 - 49 years 41 43 7 6 1 0 1 85 7 98
2020 Age - 50 - 54 years 47 33 9 11 0 0 0 80 11 94
2020 Age - 55 - 59 years 44 41 5 8 2 0 0 85 9 58
2019 Age - 25 - 29 years 30 58 9 0 4 0 0 87 4 47
2019 Age - 30 - 34 years 47 29 16 6 1 0 0 77 7 85
2019 Age - 35 - 39 years 38 42 10 7 3 0 0 79 10 89
2019 Age - 40 - 44 years 43 35 10 8 3 0 0 78 11 92
2019 Age - 45 - 49 years 50 35 10 4 1 0 0 85 5 93
2019 Age - 50 - 54 years 50 37 6 4 2 0 0 88 6 81
2019 Age - 55 - 59 years 59 20 16 2 2 0 0 80 5 45
2018 Age - 24 years and under 47 44 0 0 9 0 0 91 9 12
2018 Age - 25 - 29 years 40 36 15 6 4 0 0 76 10 52
2018 Age - 30 - 34 years 55 33 9 3 0 0 0 88 3 76
2018 Age - 35 - 39 years 32 39 12 10 7 0 0 71 16 98
2018 Age - 40 - 44 years 34 42 11 8 4 0 0 76 12 116
2018 Age - 45 - 49 years 39 45 5 6 4 0 1 84 11 99
2018 Age - 50 - 54 years 51 38 9 0 3 0 0 89 3 92
2018 Age - 55 - 59 years 50 35 10 2 4 0 0 85 5 60
2018 Age - 60 years and over 60 26 10 4 0 0 0 86 4 27
2017 Age - 24 years and under 49 51 0 0 0 0 0 100 0 14
2017 Age - 25 - 29 years 52 37 9 0 2 0 0 89 2 50
2017 Age - 30 - 34 years 50 42 5 0 2 1 0 92 2 89
2017 Age - 35 - 39 years 28 51 13 6 3 0 0 78 9 107
2017 Age - 40 - 44 years 48 36 6 7 2 0 0 85 9 121
2017 Age - 45 - 49 years 36 43 8 9 4 0 0 78 13 97
2017 Age - 50 - 54 years 52 32 8 2 4 1 1 85 6 96
2017 Age - 55 - 59 years 42 45 8 2 4 0 0 87 5 60
2017 Age - 60 years and over 58 34 6 0 0 0 3 94 0 33
2014 Age - 24 years and under 70 21 0 0 10 0 0 90 10 11
2014 Age - 25 - 29 years 49 44 3 2 2 0 0 93 4 51
2014 Age - 30 - 34 years 46 35 9 10 1 0 0 80 11 98
2014 Age - 35 - 39 years 51 30 8 6 5 0 0 81 11 106
2014 Age - 40 - 44 years 35 51 7 5 2 0 0 86 7 105
2014 Age - 45 - 49 years 53 33 8 5 1 0 0 86 5 105
2014 Age - 50 - 54 years 45 37 11 4 2 0 0 82 7 94
2014 Age - 55 - 59 years 51 36 7 2 5 0 0 86 7 57
2014 Age - 60 years and over 45 34 14 4 3 0 0 79 7 30

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 25 - 29 years 30 27 15 19 9 0 0 57 28 53
2020 Age - 30 - 34 years 23 26 26 9 16 0 0 49 25 84
2020 Age - 35 - 39 years 18 27 27 14 13 0 0 45 28 91
2020 Age - 40 - 44 years 6 29 22 18 24 0 0 35 42 106
2020 Age - 45 - 49 years 17 26 22 23 12 0 0 43 35 98
2020 Age - 50 - 54 years 19 30 21 13 14 0 2 50 29 91
2020 Age - 55 - 59 years 32 28 16 12 12 0 0 60 24 58
2019 Age - 25 - 29 years 29 36 17 6 12 0 0 65 18 47
2019 Age - 30 - 34 years 12 28 28 9 23 0 0 40 32 84
2019 Age - 35 - 39 years 14 33 24 9 21 0 0 47 30 86
2019 Age - 40 - 44 years 14 27 27 19 13 0 0 41 32 93
2019 Age - 45 - 49 years 22 34 17 13 13 0 1 56 26 92
2019 Age - 50 - 54 years 18 33 22 15 11 1 1 51 26 81
2019 Age - 55 - 59 years 34 16 21 16 13 0 0 50 29 44
2018 Age - 24 years and under 52 25 9 9 0 0 6 82 9 12
2018 Age - 25 - 29 years 34 32 18 6 10 0 0 66 16 52
2018 Age - 30 - 34 years 18 29 28 12 13 0 0 47 25 77
2018 Age - 35 - 39 years 19 26 18 11 25 0 0 45 36 98
2018 Age - 40 - 44 years 14 35 27 11 13 0 0 49 25 117
2018 Age - 45 - 49 years 27 27 21 12 12 0 0 54 25 99
2018 Age - 50 - 54 years 26 35 13 12 13 0 1 62 25 93
2018 Age - 55 - 59 years 33 28 19 10 9 0 1 62 19 60
2018 Age - 60 years and over 38 37 15 7 4 0 0 75 11 27
2017 Age - 24 years and under 36 57 0 0 7 0 0 93 7 14
2017 Age - 25 - 29 years 34 28 20 10 9 0 0 61 19 50
2017 Age - 30 - 34 years 15 30 29 15 11 0 1 45 26 90
2017 Age - 35 - 39 years 19 31 25 15 9 1 0 51 24 107
2017 Age - 40 - 44 years 25 38 15 13 9 0 0 63 22 122
2017 Age - 45 - 49 years 16 41 21 11 9 0 1 58 20 98
2017 Age - 50 - 54 years 20 33 18 17 9 0 1 54 27 97
2017 Age - 55 - 59 years 26 27 19 17 8 0 2 54 26 60
2017 Age - 60 years and over 30 35 11 6 12 0 6 69 19 34
2014 Age - 24 years and under 67 33 0 0 0 0 0 100 0 11
2014 Age - 25 - 29 years 28 33 27 8 4 0 0 60 13 51
2014 Age - 30 - 34 years 25 34 19 10 12 0 0 60 21 98
2014 Age - 35 - 39 years 20 34 16 14 17 0 0 54 31 106
2014 Age - 40 - 44 years 21 36 20 10 12 0 1 58 22 105
2014 Age - 45 - 49 years 26 29 24 15 7 0 0 54 22 105
2014 Age - 50 - 54 years 17 33 18 16 16 0 1 50 32 94
2014 Age - 55 - 59 years 34 23 16 17 10 0 0 57 27 57
2014 Age - 60 years and over 35 26 10 14 9 0 6 65 25 30

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 25 - 29 years 10 17 36 25 6 4 2 33 29 53
2020 Age - 30 - 34 years 2 21 27 24 22 2 1 48 24 83
2020 Age - 35 - 39 years 3 18 30 36 11 0 1 47 22 91
2020 Age - 40 - 44 years 7 12 36 34 9 0 3 44 19 106
2020 Age - 45 - 49 years 8 20 27 34 10 2 0 45 28 97
2020 Age - 50 - 54 years 7 15 40 22 16 0 1 38 22 93
2020 Age - 55 - 59 years 6 16 37 31 11 0 0 42 21 57
2019 Age - 25 - 29 years 11 11 29 28 19 2 0 48 22 47
2019 Age - 30 - 34 years 5 14 27 36 16 2 0 53 19 84
2019 Age - 35 - 39 years 9 12 30 29 17 0 2 47 22 89
2019 Age - 40 - 44 years 6 18 28 34 14 0 1 48 24 93
2019 Age - 45 - 49 years 8 16 34 24 15 2 1 40 25 93
2019 Age - 50 - 54 years 7 19 27 34 11 1 1 46 26 81
2019 Age - 55 - 59 years 7 11 40 27 14 0 2 41 18 45
2018 Age - 24 years and under 9 17 9 26 40 0 0 66 25 12
2018 Age - 25 - 29 years 4 27 32 23 14 0 0 37 31 52
2018 Age - 30 - 34 years 6 3 26 38 25 0 2 64 10 78
2018 Age - 35 - 39 years 6 18 28 33 12 1 1 47 25 98
2018 Age - 40 - 44 years 4 16 34 28 15 2 2 45 20 115
2018 Age - 45 - 49 years 8 18 24 33 12 1 3 47 27 99
2018 Age - 50 - 54 years 6 19 30 29 14 1 1 44 25 91
2018 Age - 55 - 59 years 3 20 23 30 18 0 5 51 25 60
2018 Age - 60 years and over 4 19 28 22 19 0 7 45 24 27
2017 Age - 24 years and under 0 6 38 20 36 0 0 56 6 14
2017 Age - 25 - 29 years 6 24 23 13 34 0 2 47 30 50
2017 Age - 30 - 34 years 5 11 29 29 23 1 2 54 16 89
2017 Age - 35 - 39 years 4 19 26 26 16 3 6 47 25 107
2017 Age - 40 - 44 years 6 12 25 38 15 1 3 55 19 121
2017 Age - 45 - 49 years 6 15 26 34 16 3 1 51 21 98
2017 Age - 50 - 54 years 10 16 23 28 18 3 2 49 27 96
2017 Age - 55 - 59 years 3 16 36 26 20 0 0 45 19 59
2017 Age - 60 years and over 3 14 32 27 11 0 12 44 19 34
2014 Age - 24 years and under 10 19 25 20 26 0 0 46 29 11
2014 Age - 25 - 29 years 4 3 33 31 22 2 4 56 8 50
2014 Age - 30 - 34 years 10 21 24 31 12 0 2 44 31 98
2014 Age - 35 - 39 years 6 16 27 26 19 1 6 48 23 105
2014 Age - 40 - 44 years 6 14 37 32 10 1 2 43 20 104
2014 Age - 45 - 49 years 6 19 27 29 16 1 3 46 25 105
2014 Age - 50 - 54 years 8 17 40 14 14 1 5 30 27 94
2014 Age - 55 - 59 years 7 26 31 17 15 0 4 33 34 57
2014 Age - 60 years and over 9 19 30 16 15 0 13 35 31 30

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 25 - 29 years 14 11 23 25 23 2 2 50 26 53
2020 Age - 30 - 34 years 4 15 24 28 27 2 1 56 19 83
2020 Age - 35 - 39 years 2 15 18 40 21 1 2 64 17 91
2020 Age - 40 - 44 years 4 7 22 42 19 2 3 65 12 105
2020 Age - 45 - 49 years 2 13 30 29 23 2 1 54 15 98
2020 Age - 50 - 54 years 6 6 26 33 26 2 1 61 13 92
2020 Age - 55 - 59 years 6 9 25 29 30 2 0 59 15 57
2019 Age - 25 - 29 years 13 17 17 21 32 0 0 53 30 47
2019 Age - 30 - 34 years 18 13 39 18 12 0 0 30 31 85
2019 Age - 35 - 39 years 14 25 18 25 17 1 0 43 39 89
2019 Age - 40 - 44 years 11 18 19 34 17 1 0 51 30 93
2019 Age - 45 - 49 years 6 14 23 26 24 1 4 54 22 93
2019 Age - 50 - 54 years 6 14 34 27 19 0 0 46 20 80
2019 Age - 55 - 59 years 7 16 23 22 26 5 2 51 25 44
2018 Age - 24 years and under 9 35 8 9 40 0 0 48 44 12
2018 Age - 25 - 29 years 10 25 23 31 10 0 0 42 36 52
2018 Age - 30 - 34 years 7 15 26 31 19 0 1 51 22 78
2018 Age - 35 - 39 years 11 22 28 26 8 2 2 36 35 97
2018 Age - 40 - 44 years 9 19 21 26 20 2 2 48 30 116
2018 Age - 45 - 49 years 6 12 31 29 19 0 3 49 19 99
2018 Age - 50 - 54 years 6 14 28 29 17 4 2 49 21 91
2018 Age - 55 - 59 years 9 17 18 25 23 3 5 53 28 60
2018 Age - 60 years and over 4 11 29 12 37 4 3 53 16 27
2017 Age - 24 years and under 6 11 6 28 37 0 11 74 19 14
2017 Age - 25 - 29 years 6 18 27 12 30 4 2 45 25 50
2017 Age - 30 - 34 years 5 9 25 26 28 2 4 58 15 89
2017 Age - 35 - 39 years 9 13 20 28 24 2 4 55 24 107
2017 Age - 40 - 44 years 3 9 18 37 27 3 2 68 13 122
2017 Age - 45 - 49 years 4 13 28 25 25 3 3 52 18 96
2017 Age - 50 - 54 years 7 8 29 24 23 6 2 51 17 97
2017 Age - 55 - 59 years 5 16 20 27 26 3 3 57 22 59
2017 Age - 60 years and over 3 18 20 29 11 3 16 50 26 34
2014 Age - 24 years and under 0 16 9 16 40 10 10 68 20 11
2014 Age - 25 - 29 years 12 4 25 20 36 0 4 58 16 51
2014 Age - 30 - 34 years 6 21 23 30 18 3 0 49 28 98
2014 Age - 35 - 39 years 12 10 20 31 20 1 6 55 24 106
2014 Age - 40 - 44 years 5 11 20 39 19 4 2 61 17 104
2014 Age - 45 - 49 years 8 9 25 31 24 1 3 57 18 105
2014 Age - 50 - 54 years 8 11 29 27 19 2 4 49 21 93
2014 Age - 55 - 59 years 7 14 31 19 21 3 4 44 23 57
2014 Age - 60 years and over 12 10 32 22 15 0 9 40 24 30

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 25 - 29 years 7 9 34 34 10 2 3 46 18 53
2020 Age - 30 - 34 years 6 18 28 22 23 2 1 46 25 83
2020 Age - 35 - 39 years 2 14 32 34 11 2 5 48 18 90
2020 Age - 40 - 44 years 6 17 35 25 13 2 3 40 24 106
2020 Age - 45 - 49 years 5 17 32 31 10 1 3 43 23 98
2020 Age - 50 - 54 years 8 10 39 28 13 1 2 42 18 93
2020 Age - 55 - 59 years 9 19 29 28 14 1 0 42 29 58
2019 Age - 25 - 29 years 8 13 25 32 19 0 2 52 22 47
2019 Age - 30 - 34 years 6 12 27 27 26 0 1 54 18 85
2019 Age - 35 - 39 years 6 22 22 27 22 1 1 50 28 89
2019 Age - 40 - 44 years 15 10 29 27 16 1 2 44 26 93
2019 Age - 45 - 49 years 8 15 26 35 15 0 1 50 23 93
2019 Age - 50 - 54 years 15 17 31 22 15 0 0 37 33 79
2019 Age - 55 - 59 years 7 25 29 17 21 2 0 38 32 45
2018 Age - 24 years and under 9 18 0 25 40 9 0 71 29 12
2018 Age - 25 - 29 years 9 15 26 30 18 0 2 49 24 52
2018 Age - 30 - 34 years 8 6 30 31 24 0 1 56 14 78
2018 Age - 35 - 39 years 11 23 26 25 11 1 2 38 36 98
2018 Age - 40 - 44 years 9 17 35 24 13 1 2 38 27 116
2018 Age - 45 - 49 years 6 10 44 22 11 2 4 35 18 99
2018 Age - 50 - 54 years 13 19 33 18 13 1 2 32 33 89
2018 Age - 55 - 59 years 12 13 24 19 22 3 7 45 28 60
2018 Age - 60 years and over 4 16 20 22 27 4 7 55 23 27
2017 Age - 24 years and under 7 11 18 21 31 0 11 58 21 14
2017 Age - 25 - 29 years 6 20 13 30 20 4 6 56 29 50
2017 Age - 30 - 34 years 7 12 32 26 18 2 3 47 20 89
2017 Age - 35 - 39 years 8 11 31 29 17 2 3 48 20 107
2017 Age - 40 - 44 years 7 17 32 24 15 2 3 41 25 122
2017 Age - 45 - 49 years 8 17 32 27 11 4 1 40 26 98
2017 Age - 50 - 54 years 15 13 32 20 15 3 2 37 29 97
2017 Age - 55 - 59 years 5 19 41 11 15 3 5 29 26 58
2017 Age - 60 years and over 0 27 17 26 12 6 12 46 33 34
2014 Age - 24 years and under 10 0 48 0 33 0 10 36 11 11
2014 Age - 25 - 29 years 17 14 29 20 16 0 4 37 33 51
2014 Age - 30 - 34 years 13 17 33 24 10 0 2 36 31 98
2014 Age - 35 - 39 years 12 20 20 23 19 0 7 45 34 106
2014 Age - 40 - 44 years 12 19 36 21 10 1 1 32 31 104
2014 Age - 45 - 49 years 18 21 29 18 11 0 4 30 40 105
2014 Age - 50 - 54 years 15 29 22 16 14 1 2 31 45 93
2014 Age - 55 - 59 years 19 19 20 26 14 0 4 41 39 57
2014 Age - 60 years and over 19 13 32 16 7 0 13 26 37 30

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 25 - 29 years 7 6 35 30 17 4 2 50 13 53
2020 Age - 30 - 34 years 0 10 40 26 21 2 1 49 10 81
2020 Age - 35 - 39 years 1 10 36 38 13 1 1 52 11 90
2020 Age - 40 - 44 years 6 16 38 30 9 1 1 40 22 104
2020 Age - 45 - 49 years 0 11 36 39 11 0 2 51 12 98
2020 Age - 50 - 54 years 4 13 41 27 14 0 1 42 17 91
2020 Age - 55 - 59 years 6 7 36 33 14 3 2 49 13 58
2019 Age - 25 - 29 years 4 15 19 34 24 0 4 61 20 47
2019 Age - 30 - 34 years 5 5 40 36 13 0 1 50 10 85
2019 Age - 35 - 39 years 8 13 42 22 15 0 0 37 21 88
2019 Age - 40 - 44 years 3 12 35 34 14 1 1 49 16 92
2019 Age - 45 - 49 years 3 8 39 31 18 0 1 49 11 90
2019 Age - 50 - 54 years 7 13 35 35 9 0 1 44 21 80
2019 Age - 55 - 59 years 2 9 34 28 25 0 2 54 11 45
2018 Age - 24 years and under 10 10 19 18 44 0 0 62 19 11
2018 Age - 25 - 29 years 0 14 21 47 18 0 0 64 14 52
2018 Age - 30 - 34 years 3 6 26 45 17 0 3 63 9 78
2018 Age - 35 - 39 years 5 14 34 35 10 0 2 46 20 96
2018 Age - 40 - 44 years 4 7 36 38 12 0 3 52 12 115
2018 Age - 45 - 49 years 3 12 34 38 9 1 4 49 15 98
2018 Age - 50 - 54 years 5 7 36 32 16 1 4 50 12 91
2018 Age - 55 - 59 years 3 14 25 31 22 2 3 56 18 60
2018 Age - 60 years and over 4 7 30 25 30 0 3 57 12 27
2017 Age - 24 years and under 0 26 6 14 48 0 6 66 28 14
2017 Age - 25 - 29 years 4 14 21 29 29 0 2 60 19 48
2017 Age - 30 - 34 years 4 10 27 36 19 0 3 58 14 89
2017 Age - 35 - 39 years 2 10 33 32 20 0 4 54 12 107
2017 Age - 40 - 44 years 4 8 31 37 16 2 2 55 13 122
2017 Age - 45 - 49 years 3 15 23 45 13 1 1 58 18 96
2017 Age - 50 - 54 years 6 14 28 27 21 3 2 50 21 97
2017 Age - 55 - 59 years 5 11 39 24 20 2 0 44 16 59
2017 Age - 60 years and over 3 12 19 32 22 0 13 62 17 33
2014 Age - 24 years and under 0 10 0 23 58 0 10 89 11 11
2014 Age - 25 - 29 years 0 2 26 53 19 0 0 72 2 51
2014 Age - 30 - 34 years 2 7 35 42 14 0 0 56 9 98
2014 Age - 35 - 39 years 2 12 21 39 20 0 7 63 15 106
2014 Age - 40 - 44 years 2 11 25 39 18 0 5 60 14 103
2014 Age - 45 - 49 years 2 10 31 38 15 0 3 55 13 105
2014 Age - 50 - 54 years 5 18 35 25 14 1 1 40 24 93
2014 Age - 55 - 59 years 3 19 30 32 14 0 2 47 22 57
2014 Age - 60 years and over 7 3 36 23 18 0 13 47 11 30

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 25 - 29 years 15 20 25 23 12 2 4 37 37 52
2020 Age - 30 - 34 years 19 25 18 18 16 5 0 35 46 83
2020 Age - 35 - 39 years 13 28 28 21 8 1 1 30 42 90
2020 Age - 40 - 44 years 19 23 33 13 9 1 1 23 43 105
2020 Age - 45 - 49 years 21 21 24 20 11 2 1 32 43 98
2020 Age - 50 - 54 years 18 20 30 23 7 0 1 31 39 94
2020 Age - 55 - 59 years 20 17 35 17 7 0 3 25 38 58
2019 Age - 25 - 29 years 21 17 23 17 20 0 2 37 39 47
2019 Age - 30 - 34 years 28 28 24 10 10 0 0 20 56 85
2019 Age - 35 - 39 years 28 32 20 12 7 1 1 19 61 89
2019 Age - 40 - 44 years 21 24 31 18 4 0 2 22 46 92
2019 Age - 45 - 49 years 25 22 25 11 14 1 1 26 49 91
2019 Age - 50 - 54 years 27 28 18 18 9 1 0 27 55 80
2019 Age - 55 - 59 years 13 20 42 7 14 4 0 21 35 45
2018 Age - 24 years and under 17 25 9 9 40 0 0 48 43 12
2018 Age - 25 - 29 years 27 25 15 24 10 0 0 34 52 52
2018 Age - 30 - 34 years 31 17 30 9 11 0 1 20 49 78
2018 Age - 35 - 39 years 29 30 24 12 5 1 0 17 59 98
2018 Age - 40 - 44 years 23 21 37 10 7 1 2 17 44 115
2018 Age - 45 - 49 years 21 28 28 14 7 1 1 21 50 99
2018 Age - 50 - 54 years 18 28 26 15 7 1 4 23 49 90
2018 Age - 55 - 59 years 17 15 33 18 15 2 0 34 32 59
2018 Age - 60 years and over 11 22 21 12 27 0 7 41 36 27
2017 Age - 24 years and under 7 0 32 36 19 0 6 58 8 14
2017 Age - 25 - 29 years 15 21 20 20 21 0 4 42 38 50
2017 Age - 30 - 34 years 13 22 31 20 12 1 2 33 35 88
2017 Age - 35 - 39 years 15 19 30 19 13 1 3 33 36 107
2017 Age - 40 - 44 years 14 20 27 21 11 1 6 34 37 122
2017 Age - 45 - 49 years 18 19 29 23 7 2 1 31 38 98
2017 Age - 50 - 54 years 14 27 23 20 10 3 3 32 43 96
2017 Age - 55 - 59 years 14 22 34 18 9 0 3 28 37 59
2017 Age - 60 years and over 11 15 27 23 8 3 12 37 31 34
2014 Age - 24 years and under 0 28 7 25 30 10 0 61 31 11
2014 Age - 25 - 29 years 4 16 23 35 15 6 2 54 22 51
2014 Age - 30 - 34 years 18 21 35 18 9 0 0 27 38 98
2014 Age - 35 - 39 years 19 15 33 17 11 0 5 29 36 105
2014 Age - 40 - 44 years 17 24 29 15 12 1 2 27 42 104
2014 Age - 45 - 49 years 13 31 25 19 10 1 1 30 45 104
2014 Age - 50 - 54 years 20 30 30 8 9 1 2 18 51 94
2014 Age - 55 - 59 years 21 25 32 13 5 0 4 19 47 57
2014 Age - 60 years and over 12 25 24 12 18 0 9 33 41 30

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 25 - 29 years 22 15 15 13 23 7 4 42 41 53
2020 Age - 30 - 34 years 14 15 31 16 18 5 1 36 30 83
2020 Age - 35 - 39 years 11 12 19 40 15 2 1 57 23 90
2020 Age - 40 - 44 years 7 12 24 33 15 7 3 52 21 106
2020 Age - 45 - 49 years 6 16 30 28 16 2 1 46 23 96
2020 Age - 50 - 54 years 7 7 29 32 19 3 2 54 16 93
2020 Age - 55 - 59 years 8 9 38 28 14 2 2 43 17 58
2019 Age - 25 - 29 years 23 13 19 21 19 0 4 42 37 47
2019 Age - 30 - 34 years 26 22 26 15 9 0 2 25 48 85
2019 Age - 35 - 39 years 31 21 25 14 8 1 0 22 52 87
2019 Age - 40 - 44 years 22 14 24 21 14 0 3 37 38 93
2019 Age - 45 - 49 years 17 16 23 19 22 0 4 42 34 93
2019 Age - 50 - 54 years 14 15 29 22 14 2 4 38 30 80
2019 Age - 55 - 59 years 9 12 32 19 21 2 5 43 22 44
2018 Age - 24 years and under 26 17 26 8 23 0 0 31 43 12
2018 Age - 25 - 29 years 17 23 21 25 12 2 0 38 41 52
2018 Age - 30 - 34 years 22 17 27 16 17 1 0 33 39 78
2018 Age - 35 - 39 years 16 22 30 20 10 1 0 31 38 98
2018 Age - 40 - 44 years 16 20 21 23 15 0 4 40 38 116
2018 Age - 45 - 49 years 14 17 23 22 20 2 3 44 32 98
2018 Age - 50 - 54 years 11 13 31 25 14 3 2 42 25 91
2018 Age - 55 - 59 years 17 9 16 35 17 2 5 55 28 59
2018 Age - 60 years and over 4 25 18 19 26 0 7 49 32 27
2017 Age - 24 years and under 6 6 20 25 26 0 17 61 15 14
2017 Age - 25 - 29 years 18 10 23 22 18 4 5 44 30 50
2017 Age - 30 - 34 years 14 17 34 24 5 2 3 32 33 90
2017 Age - 35 - 39 years 10 17 28 24 13 5 3 40 30 107
2017 Age - 40 - 44 years 6 18 23 29 15 3 5 48 27 122
2017 Age - 45 - 49 years 9 11 28 25 20 6 1 49 21 96
2017 Age - 50 - 54 years 6 15 31 20 19 5 4 43 22 96
2017 Age - 55 - 59 years 12 12 28 34 9 2 3 46 25 59
2017 Age - 60 years and over 8 6 29 15 17 0 24 42 19 34
2014 Age - 24 years and under 0 10 9 29 37 16 0 78 11 11
2014 Age - 25 - 29 years 8 10 34 27 15 2 4 45 19 51
2014 Age - 30 - 34 years 14 14 30 24 13 2 2 39 30 95
2014 Age - 35 - 39 years 8 14 19 32 20 2 5 55 24 106
2014 Age - 40 - 44 years 11 7 22 37 16 3 5 57 19 103
2014 Age - 45 - 49 years 7 14 17 32 23 4 3 59 23 105
2014 Age - 50 - 54 years 6 13 22 31 17 2 9 54 21 94
2014 Age - 55 - 59 years 12 22 23 28 11 0 4 41 35 57
2014 Age - 60 years and over 10 16 14 11 33 0 17 52 31 30

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 25 - 29 years 13 6 33 24 19 4 2 46 20 53
2020 Age - 30 - 34 years 8 21 30 22 19 1 0 41 28 82
2020 Age - 35 - 39 years 3 24 35 21 15 1 2 36 28 91
2020 Age - 40 - 44 years 9 11 43 19 14 1 4 34 21 106
2020 Age - 45 - 49 years 9 19 29 34 5 1 2 40 29 98
2020 Age - 50 - 54 years 5 18 40 21 11 4 1 34 24 92
2020 Age - 55 - 59 years 8 18 39 17 18 0 0 35 25 57
2019 Age - 25 - 29 years 8 17 19 27 22 0 7 52 27 47
2019 Age - 30 - 34 years 6 13 38 21 18 0 2 41 20 84
2019 Age - 35 - 39 years 12 22 30 19 15 1 0 35 34 89
2019 Age - 40 - 44 years 11 16 33 24 14 1 1 38 28 93
2019 Age - 45 - 49 years 9 18 34 20 15 2 1 37 28 93
2019 Age - 50 - 54 years 15 24 35 14 13 0 0 27 38 80
2019 Age - 55 - 59 years 9 19 40 13 16 0 2 30 29 45
2018 Age - 24 years and under 9 9 26 22 34 0 0 56 17 12
2018 Age - 25 - 29 years 6 22 31 23 18 0 0 41 28 52
2018 Age - 30 - 34 years 9 12 33 31 15 0 0 46 21 77
2018 Age - 35 - 39 years 10 23 37 14 11 2 2 26 35 97
2018 Age - 40 - 44 years 12 18 33 21 12 2 3 34 31 115
2018 Age - 45 - 49 years 11 18 33 23 8 4 3 33 31 99
2018 Age - 50 - 54 years 17 24 31 13 7 4 4 22 45 92
2018 Age - 55 - 59 years 12 10 27 15 26 3 7 46 24 59
2018 Age - 60 years and over 4 23 10 31 22 0 11 59 30 27
2017 Age - 24 years and under 6 6 44 6 19 7 11 30 15 14
2017 Age - 25 - 29 years 6 10 42 18 18 4 2 38 17 50
2017 Age - 30 - 34 years 9 18 33 21 18 0 1 39 28 89
2017 Age - 35 - 39 years 4 18 33 16 18 5 6 38 25 107
2017 Age - 40 - 44 years 7 18 39 20 8 4 5 31 27 122
2017 Age - 45 - 49 years 10 17 37 26 7 4 0 34 28 97
2017 Age - 50 - 54 years 15 21 36 10 11 3 4 23 39 97
2017 Age - 55 - 59 years 5 23 40 17 7 3 5 26 30 59
2017 Age - 60 years and over 6 10 21 19 18 9 18 51 21 34
2014 Age - 24 years and under 0 16 10 25 40 0 10 72 18 11
2014 Age - 25 - 29 years 11 16 38 23 9 2 0 33 28 51
2014 Age - 30 - 34 years 12 19 39 18 8 1 2 27 33 98
2014 Age - 35 - 39 years 11 17 30 25 12 1 4 39 29 105
2014 Age - 40 - 44 years 15 18 38 16 10 2 2 27 34 105
2014 Age - 45 - 49 years 15 28 33 13 9 0 2 23 44 104
2014 Age - 50 - 54 years 21 17 22 17 16 2 4 36 41 93
2014 Age - 55 - 59 years 22 23 23 23 6 0 4 29 47 57
2014 Age - 60 years and over 10 25 27 14 7 0 17 26 42 30

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 25 - 29 years 11 21 38 13 14 2 0 28 33 53
2020 Age - 30 - 34 years 9 31 35 17 7 1 0 24 40 83
2020 Age - 35 - 39 years 5 28 42 15 10 0 0 25 33 91
2020 Age - 40 - 44 years 10 23 41 17 5 1 2 23 34 104
2020 Age - 45 - 49 years 8 18 45 22 7 1 0 29 26 98
2020 Age - 50 - 54 years 9 26 51 10 2 2 0 12 36 93
2020 Age - 55 - 59 years 9 23 44 14 9 0 0 24 32 58
2019 Age - 25 - 29 years 8 26 30 19 13 0 4 33 36 47
2019 Age - 30 - 34 years 13 25 33 13 14 0 2 28 39 85
2019 Age - 35 - 39 years 15 25 39 15 6 0 0 21 40 89
2019 Age - 40 - 44 years 16 24 36 13 9 0 1 22 41 92
2019 Age - 45 - 49 years 10 32 32 22 5 0 0 27 41 93
2019 Age - 50 - 54 years 21 23 36 12 8 0 0 20 44 81
2019 Age - 55 - 59 years 11 18 18 34 16 0 2 51 30 45
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Age - 25 - 29 years 18 27 17 7 15 12 4 53 26 53
2020 Age - 30 - 34 years 19 25 23 11 10 11 1 50 24 84
2020 Age - 35 - 39 years 24 23 22 10 10 10 1 52 22 91
2020 Age - 40 - 44 years 14 32 17 18 8 7 5 52 29 105
2020 Age - 45 - 49 years 22 34 17 13 10 5 0 59 24 98
2020 Age - 50 - 54 years 29 15 23 16 7 6 3 49 25 93
2020 Age - 55 - 59 years 35 28 14 10 6 5 2 68 17 58
2019 Age - 25 - 29 years 31 26 25 4 6 4 4 61 11 47
2019 Age - 30 - 34 years 18 24 17 18 12 12 0 47 34 84
2019 Age - 35 - 39 years 21 31 16 13 12 5 1 55 27 89
2019 Age - 40 - 44 years 21 23 18 14 20 3 0 46 35 92
2019 Age - 45 - 49 years 25 18 16 16 15 8 1 47 35 92
2019 Age - 50 - 54 years 25 24 16 15 15 4 1 51 32 81
2019 Age - 55 - 59 years 24 38 13 9 7 7 2 68 18 45
2018 Age - 24 years and under 22 43 18 9 9 0 0 65 17 12
2018 Age - 25 - 29 years 24 24 28 6 9 6 4 53 17 52
2018 Age - 30 - 34 years 16 29 16 20 9 7 3 50 32 78
2018 Age - 35 - 39 years 12 27 14 24 17 5 1 42 43 98
2018 Age - 40 - 44 years 14 28 15 22 15 4 1 45 39 115
2018 Age - 45 - 49 years 18 31 22 8 15 6 0 51 25 98
2018 Age - 50 - 54 years 17 29 19 16 11 6 3 50 29 92
2018 Age - 55 - 59 years 19 38 10 10 14 8 0 63 26 60
2018 Age - 60 years and over 30 19 23 8 16 4 0 51 25 27
2017 Age - 24 years and under 19 25 14 6 6 25 6 62 18 14
2017 Age - 25 - 29 years 16 37 9 10 17 2 10 59 30 50
2017 Age - 30 - 34 years 17 23 24 17 11 4 4 43 30 90
2017 Age - 35 - 39 years 19 28 14 20 13 5